Vision Source of Spencer
Dr. Brian Thamel
598 Reviews
The doctor was very courteous and cheerful, She clearly described procedures and explained results. This was a quick check up for eye pressure and it was over in a very short time.
Apr 8, 2024
The support staff in this office was so great! They go above and beyond! And the Doctor and exam was quick and painless. I'm excited to pick up my new glasses. 🤓
Apr 2, 2024
My appointment was right on time no extra waiting. Everyone was very nice. Right to the exam and testing of my eyes to ordering eye glasses and giving my old glasses a fix. Was not rushed at all.
Mar 22, 2024
Excellent service, professional staff
Mar 22, 2024
Latest equipment and great frame selections.
Mar 21, 2024
Always on time., everyone is nice and do not rush you. es pecially when selecti ng new glasses.
Mar 17, 2024
I like the friendliness, when you first walk in the door, and the kindness of the doctors and explanations of what’s going on with my eyes. Send.
Mar 17, 2024
All went very well and with positive out come
Mar 14, 2024
All doctors there are extremely very good.
Mar 11, 2024
Always knowledgeable, professional, and courteous.
Mar 10, 2024
Love everyone at Vision Source
Feb 20, 2024
I always recommend you to family and friends
Feb 9, 2024
I have been a decades long patient. Dr Thames diagnosed an eye condition in my son that another doc never did, when he was about 9 years old and is now in his 40’s. It is important to me that medical professionals listen to patients and this practice makes a point of doing that. Also I appreciate the modern equipment and techniques used here. The front desk people are friendly; the entire staff is caring and knowledgeable.
Feb 9, 2024
I was there to drop off my older frames to get my new prescription put into them - Everyone was professional and supportive - It was a great experience! Thank you!
Feb 7, 2024
Great job with all the new technology
Feb 3, 2024
very kind staff, patient, and helpful!
Feb 1, 2024
Very accommodating and friendly staff!!!
Jan 31, 2024
Best glasses I have ever worn, and my exam and fitting were top notch technology and experience with very friendly staff!
Jan 31, 2024
Very friendly and helpful.
Jan 29, 2024
I have been going to Vision Source for many years now and my experiences have always been worthy of a five star rating The staff is as good as it gets, always informative, polite, professional and outgoing to ensure my satisfaction with Vision Source
Jan 20, 2024
Very nice and friendly service.
Jan 19, 2024
Got me in for evaluation on same day
Jan 16, 2024
Everyone at Vision Source Spencer are very professional and courteous. Beyond that, they are just plain nice and easy to work with. They go out of their way to make you feel comfortable and to make sure you are satisfied with their services.
Jan 12, 2024
Always very helpful and good quality care.
Jan 12, 2024
Office is very inviting and clean, the receptionists have a smile on their face and are friendly. All, and I mean all my questions were answered in a way I understood. I believe I got real honest answers to which frames looked the best on me. In my option there is not a person in this office that does not have your best interest at heart.
Jan 11, 2024
Easy to schedule appointments, everyone is very nice and if you need a referral to a specialist they will get that for you. I have been with the Thamel’s since Dr.Brian’s father had I trust them all very much.
Jan 11, 2024
I have been pleased with the care over the many Years I have been coming.
Jan 10, 2024
The folks at Vision Source of Spencer are the best! Everyone is so friendly and pleasant! Dr. Cerio is very knowledgeable and caring. She spends as much time with me as I need. Emily is great, too, and so helpful when it comes to my glasses. I miss Dr. Thamel, but Dr. Cerio is a great replacement!!
Jan 10, 2024
Always excellent service and professional follow up with previous treatment
Jan 8, 2024
Not happy at all with my new prescription or trial contact lenses that were prescribed. The left one is completely blurry and I can not see out of it at all, the doctor wrote axis of 10 on my left eye when it should be axis of 180. I can see better out of my old prescription than this new one. Front desk is rude. Would never want to come back again.
Jan 6, 2024
Very case sensitive.excellent communication skills
Jan 6, 2024
Thorough and always a pleasant experience
Jan 5, 2024
While I found the entire staff friendly and very professional I have to say I supported this business because it was small. I ran my own small business for over 30 years and I believe in supporting small, local businesses. The thing that rubbed me the wrong way was the lack of affordable options. Fortunately, I have the resources to spend 500 dollars after the 225 that my insurance kicked in. When I had a new customer I always made the effort to explain ALL the price options. Also I usually offered a new customer some sort of welcome gift or discount on their first purchase. This helped to build a strong foundation to a new customer relationship. I found this to be completely lacking in my first encounter with Visions.
Dec 29, 2023
I accidentally broke my glasses and they were replaced within days! Great service!
Dec 28, 2023
Very professional and friendly.
Dec 22, 2023
It’s always a pleasure going to that office. Thank you for all you do!
Dec 21, 2023
Everytime I go it seems like my doc goes above and beyond to make me feel heard.
Dec 21, 2023
Everyone is friendly and profre
Dec 12, 2023
I recently went to Vision Source to purchase a new set of glasses. The customer service was fantastic and I was assisted in picking out a new pair of glasses. I couldn’t have been treated any better than at Vision Source.
Dec 9, 2023
Dr Cerio is very knowledgeable and caring.
Dec 8, 2023
On time and very thorough.
Dec 6, 2023
I have been going to Vision Source for years. They are easy to deal with, excellent staff and always go out of their way to help. If you have an issue, they always make it a priority to get it fixed. Great folks!
Dec 6, 2023
very friendly and polite very proffesional .glad i went there
Dec 2, 2023
Everyone at Vision Source are always friendly and professional.
Dec 1, 2023
Always professional and pleasant
Nov 24, 2023
Professional, prompt, knowledgeable and friendly.
Nov 22, 2023
I called last minute because I was renewing my drivers license. Vision source called me back within minutes and saw me so I could keep my appointment @ AAA
Nov 22, 2023
It took 6 weeks to get my new glasses.
Nov 16, 2023
Friendly Staff, little wait time.
Nov 13, 2023
All went very well ,Very, very helpful
Nov 12, 2023
Professional, caring service,
Nov 11, 2023
Very professional staff and friendly. The whole experience is great.
Nov 10, 2023
Very positive and a great visit to Vision Source in Spencer. Everyone there makes you feel comfortable and they ae very supportive All my questions get answered to my needs and I leave there with the idea that I have been going to the right place all these years
Nov 9, 2023
They always exceed expectations!
Oct 30, 2023
Staff is always friendly, doc's are very knowledegeable -- what more can you ask for.
Oct 23, 2023
Everyone at Vision Source is very pleasant and knowledgeable about their jobs. They take the time to listen to you. They throughly explain everything to you.
Oct 16, 2023
Very professional staff, pleasant and cordial
Oct 15, 2023
Love everyone who works there
Oct 14, 2023
I went in there for a quick 10 minute visit and ended up staying 90 minutes. I had an appointment next month but they managed to squeeze in everything they needed to do so I don’t have to go back. These people are great!
Oct 13, 2023
Always feel comfortable from walking in till you walk out. Everyone is courteous and professional. great service!
Sep 23, 2023
Love the place everyone is so kind . Referred a friend there Donna Marie and she loves it. Wouldn’t go anywhere else
Sep 22, 2023
Very professional and friendly staff. Did complete thorough exam and Took time to answer questions.
Sep 19, 2023
Coming to this practice is like visiting friends. I am always very satisfied with my exam and feel confident with the outcome. I've been coming here for 8+ years and will not go anywhere else.
Sep 16, 2023
Always pleasant visit, very thorough exam. Staff is very helpful
Sep 15, 2023
My visit went very well. Everyone there is always very pleasant and helpful. I never have to wait very long. Dr. Cerio is very thorough and explains everything well. She also is a good listener. The technicians are very professional and the woman who took care of helping me find frames was super nice, patient and very helpful.
Sep 8, 2023
On time and very professional
Sep 7, 2023
Great people, specially when it comes to teaching how to put in contacts and take them off as well.
Sep 4, 2023
Staff is always very friendly and professional; always a pleasant experience.
Aug 31, 2023
Always great service, helpful, friendly, knowledgeable staff, nice location.
Aug 17, 2023
I came in for an eye exam and all the staff where very nice and friendly and they did their jobs well.
Jul 31, 2023
I never ever feel pressured when selecting glasses, reason I left last practice. Dr Ricciardi is also patient and knowlegable, thank you.
Jul 26, 2023
The staff is extremely professional, always willing to answer questions, and go out of their way to ensure that your visit is a pleasant experience. Phone calls are answered quickly and professionally and information is related to the doctors in an extremely timely manner. I feel as if my eye health has been addressed by the doctor in a way that makes me feel confident that my vision is it important to them as it is to me.
Jul 25, 2023
I am always pleased with the doctors,staff and the care I receive at Vision Source.
Jul 24, 2023
Everyone was very nice. The doctor was great with my daughter.
Jul 24, 2023
great communication, able to see me and fix my glasses without charge. Highly recommend!
Jul 24, 2023
You are all the best ever !
Jul 23, 2023
Everyone was very polite.
Jul 23, 2023
Very professional and friendly.
Jul 20, 2023
Friendly staff. I was greeted right away. Every member of the team had a smile on and was super helpful
Jul 15, 2023
I had a great experience when my glasses got broken, Christine fixed them it minutes and I was seeing great again.
Jul 13, 2023
Staff were very nice and friendly. Did not have to wait long st all. And the exam was a very thorough one. The Dr explained what she was seeing. Overall, a very pleasant experience
Jul 10, 2023
I had excellent treatment, they were very attentive to my needs.
Jul 3, 2023
Emily is a blessing. Great people skills, knows who you are. I'm glad you have her.
Jul 3, 2023
I broke my glasses . Took them in for repair and the frames are discontinued . They put a rush on the order and I hope have them before I go on vacation . She was very helpful
Jun 29, 2023
It took over 3 months to get my glasses. I had to Hound the office to get an update on the status of my glasses. The Dr. Was supposed to call me Bout them and never called me. I fi ally got my glasses and I'm still missing my sun clips and my glasses were wrong. They gave me transition lenses by mistake.
Jun 28, 2023
Staff is very helpful. Ara was so helpful with my mom, too.
Jun 18, 2023
I had what I believed to be an eye infection and was seen a couple hours later. Turned out I did have infection so was greatful for the quick response
Jun 8, 2023
After 35 years I have the highest regards for this professional team - the service is flawless - caring, friendly and helpful -
Jun 7, 2023
ease of scheduling; great care
Jun 7, 2023
Dr was very nice and pleasant... could suggest her, overall all the staff are nice
May 25, 2023
Always friendly and cares about their patients
May 24, 2023
My daughter broke her glasses at school and they ordered her new frames and put her lenses into them for no charge.
May 24, 2023
Exceptional staff! Very thorough, professional and friendly.
May 22, 2023
All the staff is very friendly and helpful. The doctor very clearly explained the cause of the problem I'm having and set up another appointment on the spot to be sure that I don't have a more serious issue. I've been with this practice for many years. The professionalism and service is top notch and I really appreciate it
May 21, 2023
Always welcoming and accommodating. Thank you!
May 17, 2023
Excellent exam information, friendly service, and comfortable environment.
May 17, 2023
Very pleasant and and polite and very helpful with your questions
May 12, 2023
Very professional, and patient. Listened to all my concerns.
May 12, 2023
I love your office - the staff is always so friendly and helpful - the doctors really worked with me in regards to my glasses and types of glasses I should be wearing.
May 9, 2023
Great, friendly, helpful, and efficient staff.
May 5, 2023
Emily really helped us with picking out glasses. She was very helpful!
May 4, 2023
Everyone is friendly and helpful. Dr. Ricciardi always takes the time to explain everything.
May 3, 2023
Wonderful eye care practice
May 1, 2023
Very friendly, professional staff
Apr 29, 2023
I appreciate the time spent helping Cassidy pick out glasses
Apr 25, 2023
Nice staff, doctor was very knowledgeable and kind
Apr 23, 2023
Everyone at Vision Source is always friendly and very helpful.
Apr 22, 2023
They were very thorough and patient with my son. Very impressive.
Apr 22, 2023
Appt given quickly, no waiting upon arrival, very friendly staff, great selection of eyewear.
Apr 21, 2023
Very thorough and honest with me about my eye issues
Apr 20, 2023
Appointments are on time and friendly staff and doctors.
Apr 17, 2023
This was jujst a short visit to pick up a new pair of glasses. All went well.
Apr 17, 2023
Great people, great service!
Apr 15, 2023
Very professional and excellent at explaining what is happening inside the eyes
Apr 7, 2023
Dr. Cerio is extremely competent. Very good at explaining science of the eye. Also wait times are minimal. (Although I always schedule early morning appointments to ensure that.)
Apr 3, 2023
Easy office to find. Very nice people!
Mar 24, 2023
Wonderful and helpful visit
Mar 22, 2023
Very professional and very knowledgeable and would highly recommend
Mar 17, 2023
My Daughter, Cassidy, always has a great experience at Vision Source.
Mar 14, 2023
Everyone was friendly, the exam was thorough, and there is a decent number of glasses available to choose from.
Mar 13, 2023
Thay are on top of there game, All was well done
Mar 11, 2023
I’m very happy with the time the doctor spends explaining a situation. Ty
Mar 10, 2023
Professional extremely thorough able to ask questions and get answers
Mar 6, 2023
Staff very pleasant ,feel comfortable with exams, nice atmosphere.
Mar 5, 2023
Awesome customer service. Fixed my popped out lens issue, adjusted glasses in minutes.
Mar 3, 2023
The doctors take their time explaining everything they are doing to you.
Mar 1, 2023
Everyone is always so friendly and willing to help. Stacy is awesome!
Mar 1, 2023
Highly recommended for great service and customer care.
Feb 25, 2023
They let me know my glasses were under warranty so I could get a new frame without it costing me anything. Made an appointment and when I went in it was very quick and easy.
Feb 23, 2023
Friendly, comfortable atmosphere and makes you feel welcome
Feb 22, 2023
This place is awesome! Stacy is the best
Feb 19, 2023
The staff is always friendly and helpful.
Feb 17, 2023
We love Spencer Vision! My whole family goes there.
Feb 15, 2023
The staff are amazing. They got me in very quickly, after I discovered a blood vessel broke in my eye.
Feb 9, 2023
Staff are always kind and professional.
Feb 5, 2023
communication and reminders about appointment were great, and the staff is friendly, knowledgeable and helpful.
Feb 3, 2023
I always recommend friends and family , you all are the best !
Feb 3, 2023
Dr. Riccardi is so caring and always wants to make sure an issue has been resolved. Able to answer any question and concern you may have. Best service
Feb 1, 2023
I have always been satisfied with the service I have received at your office, either Spencer or Worcester. That's why i have been a patient for the past 60 plus years.
Jan 28, 2023
Service was awesome! Thank
Jan 27, 2023
Very professional and very nice. Know what they are doing.
Jan 27, 2023
Dr. Riccardi (sorry if I mispelled) was very helpful with me trying contacts for different vision types and helping me get the most out of my vision!!
Jan 27, 2023
Great people and the office is run with great efficiency. Highly recommended!
Jan 20, 2023
Stacy , the Optician , was very pleasant and helpful! I have been wearing my Neurolens glasses for 2 days now, and have not found any difference as far as eye tiredness or headaches. I will try to be patient and hopefully my comfort will improve, I really want these glasses to help my eyes!!
Jan 19, 2023
I was pleased with my service
Jan 16, 2023
Everyone was kind & efficient. I felt comfortable here & would go back!
Jan 9, 2023
After seeing 3 ophthalmologists who told me they couldn’t help me fix a problem I am having with my eyes, and didn’t even really give me a diagnosis, I saw Dr Lauren Thamel. Not only do I have a diagnosis, but she explained the condition to me and we are working together with eye exercises to address it and reverse it as much as possible. I am very pleased.
Dec 28, 2022
Optometrists are very friendly, helpful, and knowledgeable. They break it down so you understand everything as well.
Dec 27, 2022
Thank you for attention to details..
Dec 26, 2022
Very accomodating and the girls at the front are super sweet!!
Dec 22, 2022
Efficient, friendly and knowledgeable service in a beautiful clean interior office space!
Dec 19, 2022
Staff is professional and accommodating. Dr. Cerio is thorough, and extremely good at explaining eye functions and conditions. A little science class with every visit.
Dec 19, 2022
Staff. Is very nice and helpful.
Dec 18, 2022
Lauren was fantastic. Extremely thorough and very descriptive. I had an issue that she diagnosed and then referred to a specialist. I am very grateful for her thoroughness and and perseverance. She is excellent. Thank you so much!!!
Dec 18, 2022
Everyone is very nice and efficient! Also I didn't feel rushed and like there was plenty of time to discuss any concerns.
Dec 12, 2022
All staff are friendly and very efficient at their jobs. The doctors take the time to explain my exam results and recommend improvements to my eye health. This is a small office with the newest technology. My entire family our patients.
Dec 11, 2022
Everyone was very polite and professional. The Dr herself went out of her way to make sure I understood exactly what is going on with my eyesight because I am getting... Ahem.. Older. All around a fantastic experience that I have come to expect when I come here. Thank you again!
Dec 8, 2022
This office is professional, efficient and most of all you are made to feel they listen to your needs. They accommodate your appointments to your schedule if at all possible. You know they really want to meet your needs. I've been a client for many years. I highly recommend them.
Dec 5, 2022
Always very caring and finding time to see me in my time of need.
Dec 4, 2022
The staff seemed to be more plesant and friendlier than in my past visits. The only thing I would change is that I always have Dr. Brian Thamel. This last visit I had Lauren Thamel. I liked Lauren she wise very kind and informative but it would have been nice if I had been told before hand that there was a change in doctors instead of suprising me with the change.
Dec 4, 2022
person was courteous, very helpful and offered some worth while suggestions.
Dec 3, 2022
Everyone is very friendly and takes the time to answer any questions you have: everything from signing in to the Doctor and assistant explaining what the exams show and how your eyes are affective by certain things, to being fitted with glasses. When I walked out of the office I felt more aware of my situation and knew what to do to help my vision.
Dec 1, 2022
Professional staff and great vision care!
Nov 30, 2022
Overall very satisfied. One recommendation...your newest Dr should have introduced herself, as I was not familiar with her. I assumed she was one of the techs until she began the exam in a very confident manner! I had to ask who she was. I enjoyed her approach and her competency.
Nov 23, 2022
The whole staff was courteous, friendly, on time, actually they took me into the office as soon as I arrived, very professional office.
Nov 23, 2022
I have not had my eyes checked for a very long time coming to the office. You all greeted me, but I want Malcolm excellent customer service.
Nov 21, 2022
A retinal tear was discovered at my routine visit. My appointment for laser surgery was made for me the next morning and all repaired. If I’m detected this could have been so much worse! Thank you!!!
Nov 20, 2022
Friendly, professional service.
Nov 16, 2022
Friendly Service and knowledgeable staff
Nov 14, 2022
Prompt w/appt. Friendly staff
Nov 12, 2022
Friendly and thorough service, easy to make appts, and a relaxing atmosphere in the store
Nov 11, 2022
Totally professional and top rate staff
Nov 9, 2022
EVERONE THERE WAS VERY NICE
Nov 7, 2022
Great experience very professional and timely! Would recommend them highly.
Nov 3, 2022
Always very pleased with my treatment and staff!
Nov 2, 2022
assistants and doctor were very friendly and listened well to my comments
Oct 28, 2022
Our first apt at this practice. Front staff pleasant & check in went very well. Dr & assistant were pleasant while performing tests & exam. Appreciated Dr's recommendations & her medical knowledge. Staff very helpful when choosing frames.
Oct 27, 2022
Very likely I would recommend to anyone looking for eye Care
Oct 23, 2022
Knowledgeable staff, friendly.
Oct 21, 2022
Very professional staff. Friendly and knowledgeable. They make you feel comfortable.
Oct 20, 2022
From the time I spoke with the initial staff to make appoint until I met with Dr. Ricciardi I was treated by people who were friendly and kind. I highly recommend this opthomolgy office.
Oct 19, 2022
Very kind and friendly staff! :)
Oct 19, 2022
Appointment was on time and everyone was professional and friendly.
Oct 17, 2022
When an emergency came up and I needed my glasses quickly, they made it happen. Not many business go out of their way anymore. So thank you, thank you.
Oct 14, 2022
Everyone in the Spencer location are very friendly and helpful. It is always a pleasure being seen for my vision needs.
Oct 14, 2022
i walk in an am greeted by a warm and friendly face. the first part of the eye exam is a challenge for me but the tech shows great patience and understanding. the wait for the doctor is not too long. she is professional, friendly and knowledgeable. she was honest and thorough with the results of the exam.
Sep 26, 2022
Staff is always extremely helpful and kind.
Sep 23, 2022
I came in for an eye exam and was not told that the Retnos scan was not covered and had to pay out of pocket for it.
Sep 22, 2022
So away with the mask mandates
Sep 17, 2022
Just love everyone in this office
Sep 17, 2022
The doctors gives a thorough and complete exam explains in great detail the results of all tests.
Sep 17, 2022
The appointment was on time, everyone is very friendly.
Sep 17, 2022
Fast friendly service and knowledgeable expert staff.
Sep 9, 2022
Very Friendly staff. Did not wait long to get in. Great Experience
Sep 7, 2022
Have known Val for decades, she has a great grasp of patient's needs. Staff is likewise friendly and attentive.
Sep 3, 2022
Very nice and professional staff sometimes there is a wait
Sep 2, 2022
Vision Source of Spencer has a very friendly and accommodating staff. I am very impressed with the updated technology they have each time I go in for my eye exam. I leave there knowing my examination was very through and complete. I give it a 5 star review.
Sep 1, 2022
Great service, customer friendly and patient follow up.
Aug 29, 2022
Loved the front desk staff and the doctor. Everyone was curtious and very helpful! My only negative was with Stacy, the young lady that fit me for glasses. My experience with her was very rushed and I felt like I was being told what to do, not asked. I left feeling like I made the wrong decision about what I needed and about my very expensive purchase. My mom was the client after me and when she started treating her the same way we politely declined and left. I will definitely be going back as will my mom, however we will be buying our merchandise elsewhere.
Aug 26, 2022
Great atmosphere, great care and great products! Ease of making an appointment with many reminders which is wonderful for me.
Aug 22, 2022
My glasses broke and within 2 days Vision Source Spence had my lenses in New frames at no cost to me! Amazing service. Love these guys
Aug 19, 2022
Short wait time, not too bad. Visit very thorough. Everything explained in a way that was very understandable.
Aug 11, 2022
People in the office are very kind. Doctor is very thorough in examination and explanation. I would recommend vision source to a friend.
Aug 6, 2022
All the doctors and staff are always so friendly and helpful.
Aug 4, 2022
Always a friendly & courteous staff and wait time is minimal. The doctors always take their time with the patient, explaining everything thoroughly, I would highly recommend this office.
Aug 1, 2022
I have always been happy being seen at Vision Source of Spencer. Everyone is friendly & efficient.
Jul 23, 2022
The Optometrist is friendly and thorough, took the time needed to be sure my glasses were perfect for distance and reading. I love the Optician, not rushed can take your time until you find what you want, if they don't work out the make it right.
Jul 22, 2022
Everyone was helpful and courteous. Made my visit very enjoyable. Thank you
Jul 20, 2022
Excellent service extremely professional and friendly!
Jul 18, 2022
They are friendly and knowledgeable. The doctor explained as she went along. She answered all my questions. It's nice that they keep up with technology.
Jul 18, 2022
The Optical Department Team is very knowledgeable and friendly.
Jul 16, 2022
Dr. Ricciardi is great. Friendly, professional, detailed exam, and cares for patients. Great experience and would highly recommend.
Jul 16, 2022
I love the staff and the knowledge that they all have. I have very bad eyes so I am very picky on who I go to. Would highly recommend them to anyone.
Jul 5, 2022
Extremely responsive and knowledgeable, always a pleasure to call the office: staff and doctors are extremely supportive and willing to go above and beyond.
Jun 29, 2022
Everyone here is fantastic! They are professional and accommodating. I had an acute eye problem and they were able to get me in at the next available opening.
Jun 26, 2022
Quick easy, they have all the high tech gear and they listened attentively to my particular needs.
Jun 22, 2022
Staff is courteous and friendly, and the doctors are very thorough and really listen and respond to questions and concerns.
Jun 20, 2022
I absolutely love this office. I have a lot of anxiety when it comes to any type of medical procedure, or even doctor’s offices. I felt comfortable right when I walked in the door. Even after not visiting the eye doctor for several years I was not nervous at all. Everyone there is kind, patient, and wonderful. They explain things in detail, and don’t rush.
Jun 17, 2022
Vision source of Spencer is a family Orientated Practice for all your eye vision needs.
Jun 10, 2022
I went to Vision Source of Spencer for a eye exam and new glasses. The staff from the moment I walked in was welcoming and attentive to my questions. The Opthamolgist was very complete in his examination and made me feel very comfortable during the process. The optometrist was very helpful in choosing complimentary frames and took the time to make finial adjustments to my eyeglasses when I went back to pick them up. I recomend Vision Source to anyone who needs a great eye doctor or has any optometry needs.
Jun 8, 2022
Fixed broken nosepad on current glasses and replaced the pads on my backup glasses in under 10 minutes! GREAT SERVICE!
Jun 4, 2022
Great service adjusting my new glasses
Jun 2, 2022
Had an emergency and they saw me right away
Jun 2, 2022
i was very very happy to go and get my eyes checked and everyone who i met at the office fantastic
Jun 2, 2022
I have been a patient with Dr. Riccardi for over 30 years. It is because Dr. Riccardi and her staff are the best . It has always been a caring professional atmosphere.
May 29, 2022
Very clean , very friendly staff , thorough exams/ tests and explains / listens to concerns/questions would recommend without hesitation !
May 28, 2022
Everyone was so kind and helpful. It was a great experience!
May 27, 2022
My self and my husband where treated by kind, professional and individualized service. It was a safe, pleasant, family atmosphere environment. We will never leave their care. I highly recommend them for seniors whose vision changes through age.
May 26, 2022
All the staff is super friendly and helpful. When I was unsure about what frames to choose everyone was willing to help. I am financially strapped and they worked out a payment plan so I could afford my glasses.
May 19, 2022
Pleasant. Thorough. Informative. Helpful.
May 13, 2022
I appreciate the time Ari takes to help with selecting glasses. I wasn’t impressed with the secretary and her attitude about the new standard Optomap fee. There had been a discussion with a different doctor last year so I was asking why I would need to do both. Even the doctor had to tell her to stop that he would work with me.
May 13, 2022
Staff were very helpful and very polite.
May 4, 2022
Nice Experience. Everyone at Vision Source has always been so very nice and easy to work with. They listen and want to help with whatever your issue might be. They have a nice collection of eyewear to choose from.
Apr 30, 2022
I never felt rushed to select glasses which is a difficult expense process. I left the last place for that exact reason, it a big deal to everyone I know, you feel rushed and silly if you take to much time. I also like the doctor great exam.
Apr 27, 2022
Clean and friendly prompt
Apr 21, 2022
I went to Vision Source of Spencer after a mild stroke to have my eyes checked. The staff from the reception counter on up to Dr. Thamel were accommodating, kind, courteous and professional. I left feeling so much better than when I arrived. Any anxiety I had going in was quickly erased as I went through the examination process. I had not been to an eye doctor in many years and highly recomend Vision Source of Spencer even if you need to drive a few extra miles, they are worth it.
Apr 20, 2022
Everyone was very polite and professional!
Apr 15, 2022
Very pleasant staff. Very informative. I felt really taken care of.
Apr 11, 2022
i broke my glasses , called in the morning , brought them in that same afternoon. In less than 10 minutes , my lens were put into new frames. Fantastic and professional service !!!!!! Thank you
Apr 10, 2022
A great place to go for your vision needs.
Apr 9, 2022
Everyone at Vision Source of Spencer was very nice and helpful. I saw Dr. Cerio, and I really liked her because she took the time to explain what she was doing and why- which I really appreciated. I would definitely recommend this business!
Apr 7, 2022
Vision Source of Spencer has wonderful and knowledgeable people working there. Very helpful.
Apr 6, 2022
This was my first visit to Vision Source. Everyone was very nice. And the equipment used for the exam was of the latest technology. Thank you.
Apr 4, 2022
The front desk are nice, eye doctor is nice, glasses specialist is nice, however they are now REQUIRING a $39 eye test instead of doing the dilation that’s included with an eye exam. So you not only have your co-pay but an additional $39 on top…in this economy. We’ll be finding a new eye doctor because we can’t afford this one anymore, unfortunately.
Apr 2, 2022
Everyone is always so friendly and polite. They make you feel right at home.
Mar 28, 2022
Excellent service is the best for eyes
Mar 22, 2022
It’s an amazing experience to visit their office. Everyone is very friendly and helpful. The most stress free experience visiting a doctors office.
Mar 18, 2022
I am very impressed with Dr. Thamel's exam and equipment technology that allows for a comfortable, quick and thorough eye exam experience!
Mar 9, 2022
Like the technology used to better assess eye health
Mar 7, 2022
Great team to greet you at the desk when you enter On time and Dr Thamell is great . Friendly and professional. The girl doing the glasses very friendly and knows her stuff.
Feb 26, 2022
I can't say enough about how great the services are at Vision Source! The staff are so friendly, and everyone there really knows their stuff! I've recommended Dr. Thamel's office to several of my friends, and they all agree that they have enjoyed the same great experience as me!
Feb 23, 2022
I’m very happy with the care and concern I’m shown when I go to my eye appts. At Vision Care in Spencer MA. The doctors and staff are all great!
Feb 23, 2022
My first visit with them and I was highly impressed on their knowledge and overall how in depth the exam was. Very friendly and family like atmosphere. Would Highly Recommend to anyone who's new to the area or just looking for a change in doctors.
Feb 18, 2022
Friendly Staff, Great Experience
Feb 17, 2022
Everyone is so nice and welcoming made me feel very comfortable
Feb 17, 2022
the Doctor is amazing and actually works with you to correct your vision and explain to you what is needed.
Feb 7, 2022
Great 1st time visit to the office, friendly staff and Dr. Updated technology since the last time I’ve been to an eye doctor. They helped me decide on which glasses looked best for me. Can’t wait to get my new prescription!
Feb 5, 2022
Vision source doctors are caring and listen to concerns.
Feb 4, 2022
Wonderful service and positive experience
Feb 4, 2022
The eye doctor was great , the secretaries are always fantastic as well. I was very disappointed in stacy the person who fits you for your glasses.As soon as she found I was sticking to my Vision plan and wasn’t spending extra money She let me know I could look through two drawers and pick out my own frames .I thought the service was incredibly rude. What stacy didn't know is I have an implant in my spine so for me to stand and go through the glasses was very painful to me. I am also on 2-3 liters of continuous oxygen from rare lung disease . I hadn't brought in my oxygen in to be be fitted for glasses because I usually have to take oxygen off but that isn't the point. Are we all entitled to same customer service regardless of how much money we spend? We are a family of three who gets all vision needs met with you.The gentlemen you had before Stacy was also fantastic. I had to let this be known not just for myself but for anyone else who may be treated less than based on what they spend
Feb 2, 2022
Professional fast and Knowledgeable overall a great experience.
Jan 22, 2022
Very accommodating in getting my appointment. If a dentist office could be called war and pleasant, you qualify. Always friendly and caring.
Jan 21, 2022
Very friendly. They discovered a condition I did not know I had. My new lenses make all the difference.
Jan 10, 2022
Really nice People, friendly,.and Very attractive.
Dec 23, 2021
Everyone was professional and nice
Dec 22, 2021
I had an emergency. They were able to see me and treat my eye quickly and effectively. Thank you.
Dec 22, 2021
The doctor was amazing and very informative. The staff also very friendly!! My regular PCP office staff has no personality and I work for that company!!
Dec 16, 2021
Friendly staff, Doctors that care.
Dec 11, 2021
Everything was very good with the exception of making the next appointment should include client input, not just making it without it.
Dec 5, 2021
I had something going on with my left eye for about 10 days. It was not getting better. I called the office and they saw me within 4 hours of my call. The doctor removed the object and told me how to treat it at home. Excellent care and excellent results! Thank you
Dec 2, 2021
Everyone is super friendly and helpful!!
Dec 2, 2021
The website makes it easy to book or change appointments.
Nov 27, 2021
very professional,clean you were told about each step . After pictures were taken , explained what you were looking at and gave advice to help stop further damage to your eyes.
Nov 25, 2021
Everyone was so nice and very helping. First time going and I would recommend Vision Source to everyone!
Nov 22, 2021
On time,very friendly,knowledgeable
Nov 13, 2021
Very nice staff and the doctor was very thorough.
Nov 5, 2021
all of you were very nice
Nov 4, 2021
Always get professional advise and explanations of my current eye status Staff is very cordial and helpful Never had an issue with Vision Source of Spencer
Oct 28, 2021
Lovely people, except doctor who treat me well. Only neg is I found the online paper difficult, and couldn’t comple it. Perhaps that is a comment on my skills!
Oct 27, 2021
This was the first time I’ve been there. The Dr was amazing. I never felt rush. The front desk was very friendly.. The girl that was helping pick out glasses was outstanding. The only thing I would ask that they would get some lower end glasses. They only had two pairs in my price range.They only had high end frames.
Oct 19, 2021
The staff was knowledgeable, hospitable and took considerable time to explain all aspects of the exam process. In addition, more detailed data was requested (fax from Ophthalmologist to Dr. Ricciardi requested on 2021 Oct 15) to aid in the exam evaluation.
Oct 16, 2021
Friendly, professional, knowledgeable staff. Relatively small selection of glasses.
Oct 15, 2021
I absolutely love this place!! I do not have the best of eyes so it was hard to find a good place when I moved back into MA from RI. I am so glad that I stumbled upon this place. The staff is great and the doctor is just who I was looking for. It is so nice to be in good hands!
Oct 14, 2021
Everyone was so nice and so professional
Oct 13, 2021
Very professional staff and pleasant experience .
Oct 11, 2021
Everyone was really nice and helpful!
Oct 5, 2021
All staff are friendly and accommodating as well as prompt in answering concerns. Dr. Thames is top notch in his care.
Oct 1, 2021
Friendly and professional staff with clean and safe office space.
Sep 27, 2021
The staff is friendly and knowledgeable. The whole process was seamless from start to finish.
Sep 27, 2021
Love the peeps in this office!
Sep 24, 2021
The doctor and staff are simply the best!
Sep 21, 2021
i am always treated well at vision source.i met with the optical department to finalize my glasses transaction. the staff was attentive, patient and knowledgeable. any anxiety that comes with me in my glasses purchase or eye exam is always removed by the kindness and sensitivty of the staff. i really enjoy going to vison source spencer
Sep 17, 2021
Always get great care. No long waits, for my appointment. Everyone there is very nice and helpful.
Sep 14, 2021
Been going there for a very long time Love Dr. Riccardi and all her staff
Sep 11, 2021
Very courteous and efficient.
Aug 28, 2021
very professional, caring and knowledgeable staff. they all want to make sure that my eyes and vision are the best they can be. being at a doctor's office can be very stressful but not at vision source in spencer
Aug 28, 2021
Great place to support ones vision
Aug 21, 2021
As usual my visit to Dr.,Ricciardi was great. She is so easy to interact with. She adjusted my prescription and my problem was resolved. I wish all my doctors were like her. But someone has to be the best.
Aug 16, 2021
I sat on my glasses and bent them beyond repair so i was told. It was nice to know my frames were under warranty.
Aug 13, 2021
Clean, safe, professional and great all around. Dr listened to me and this is the best 'script that I have received, resolving issues with my eyes and restoring my confidence with the work I do.Thank you
Aug 8, 2021
Great professional service … very friendly staff. Wanted to take their time in fitting my needs properly…
Aug 5, 2021
Always treated well at this office, from the front desk to the staff of physicians.
Jul 29, 2021
The Doctor and the staff were absolutely amazing. My Grandson’s first visit. The experience was so great I made an appointment for one of my Granddaughters and then next my other Granddaughter. I told my son-in-law about our experience and he is going to switch to Vision Source as well as myself. I love that they take our insurances too! My Grandson needed glasses it was a 20.00 copay for a beautiful set. Cannot go wrong here. I give them 10 stars!!!
Jul 28, 2021
I was a little early for my appointment and was taken early. The staff was very pleasant and kept me informed of everything along the way. I really like the entire team.
Jul 28, 2021
I was able to get in for an urgent appointment as soon as I called. The Doctor was kind, patient and through.
Jul 26, 2021
Professional and friendly
Jul 24, 2021
5 stars very nice and professional timely from beginning to end of visit with doctor as well as staff well done and look forward to seeing you again next year 😷
Jul 21, 2021
The staff is always friendly, i have never had to wait a long time at the office for my appointment. I would definitely recommend this office.
Jul 15, 2021
All staff members were friendly and professional. Wait time was very reasonable. Clean, up-to-date equipment for exams. They did some minor repairs on my existing glasses (screws and nose pads) to hold me over until my new glasses come in.
Jul 10, 2021
The staff is friendly and knowledgeable. The optometrist explained things as she went through the exam. I felt very relaxed. The person handling the new glass frames did not pressure me at all. it was a pleasurable experience.
Jul 9, 2021
Very pleased with the quality and efficiency of service at my recent visit.
Jun 26, 2021
The Drs and the whole staff are professional and pleasant to talk to. The whole office is very clean also.
Jun 25, 2021
Friendly staff and great doctor! Highly recommend!
Jun 23, 2021
Dr Ricciardi listened to my concerns and I felt that this was my best experience in years. The equipment was up to date and the staff was excellent. I will be a loyal customer
Jun 11, 2021
Professional and courteous staff. Very pleased with exam.
Jun 10, 2021
Friendly and prompt and extremely helpful
Jun 9, 2021
What an awesome staff! I feel like I’ve been friends with everyone for years!
Jun 4, 2021
I have been a patient for 32 years. The experience is flawless. Why would I go anywhere else.
May 22, 2021
Reply
Very Friendly Explains everything very well Very professional
May 14, 2021
Vision source of Spencer is a class A team.
May 10, 2021
I call with what I thought to be an eye infection, they got me right in within a half hour! I also was in and out with the doctor within a half hour!
May 7, 2021
The office staff, doctors all very friendly, patient with kids and adults.
May 2, 2021
I have never had a problem with service at this office, everyone is so nice and I can't thank the team enough for getting me a emergency visit when it was needed last year. If it was not for your all hard work I dont think my medical situation would have been taken care of so quickly. Thank you!
Apr 25, 2021
Great people and great service
Apr 23, 2021
Vision Source is filled with committed professionals that seek to help you get the best care you can I thank them for all they have done to help me regarding my vision.
Apr 21, 2021
The staff at Visionsource are very kind and understanding. They are all up to date on the latest technology. All the staff members are always there to help you with your vision needs.
Apr 19, 2021
The staff was very courteous and efficient.
Apr 15, 2021
I’ve been a client for the past 35 years. I would highly recommend them.
Apr 12, 2021
very nice, friendly, and professional service, bit of a wait to buy eye glasses, poor selection of men's frames, felt that the frames were a little expensive.
Apr 12, 2021
I bent the bridge in my glasses and you were able to set time aside for me to get them fixed on a short notice. It's no wonder I've been seeing you for all these years. I can depend of quick service, reasonable prices, friendly and very competent staff. I will continue to go to you.
Mar 31, 2021
The staff all were very professional, and the appointment was quick!
Mar 25, 2021
I've been going to Vision Source for myself and my family for over 20 years and it is always the best experience.
Mar 24, 2021
Great service and great stuff being done to keep you safe from covid
Mar 22, 2021
Excellent service and care, every time!
Mar 22, 2021
Fast appointment - great staff and caring dr. Who could ask for more!
Mar 21, 2021
Everyone I have dealt with at Vision Source Spencer have been wonderful. They have been friendly, informative and willing to help every time I visit.
Mar 19, 2021
I can't say enough about Dr Cerio and how great full. I was so thankful for her help with a infection in my eye , she followed up and was sincere , caring and supportive and so professional ! Oh and a big thank you to Dr Brian Thamel for your help and thoughtfulness you guys are amazing!
Mar 17, 2021
Excellent service! I was very impressed from the front desk to the consult with the eye doctor.
Mar 13, 2021
Very friendly & knowledgeable staff.
Mar 11, 2021
Both the doctor and eyeglass/lens wear technician were personable and extremely helpful.
Mar 10, 2021
Always great experience. Pleasant atmosphere knowledgeable helpful employees
Mar 6, 2021
I love the staff at Vision Source. They are always friendly and courteous. The exams were very through and everything was explained well.
Mar 4, 2021
Love the Employees at Vision Source. Very helpful and always answer all my questions.
Feb 28, 2021
Friendly and professional services at a fair price. The best Optometrist anywhere!
Feb 27, 2021
It is very disappointing when you have a routine appointment and you get no phone call to tell the patient or parent that due to covid they are not doing eye drops (which every other eye Dr is) and I will have to pay for the portion of exam that is needed due to no eyes drop and insurance doesn't cover. When you are a low income family and don't have money to pay for it. This is a low blow and I am very disappointed with this facility and will not be bringing my family back or recommending this facility to anyone at this point. Next time a phone call should be provided especially to families on Mass health and can not afford alternate procedures.
Feb 27, 2021
I highly recommend Vision Source the entire staff are extremely professional, helpful, friendly and caring!
Feb 12, 2021
Appointment ran like clockwork , everyone very professional, always a good experience.
Feb 12, 2021
Very convenient for me, staff is very courteous and helpful.
Feb 8, 2021
Friendly staff, great selection of glasses, well seasoned eye doctors who get your prescription accurate and very quickly, they have the best technology available to ensure a quality, fast and painless exam, my favorite eye doctor in the area.
Feb 5, 2021
I was greeted in a lovely manner, the woman at the desk was pleasant, courteous and polite. Nicole examined my eyes, totally thorough, explained everything and is a wonderful addition to the practice. This was a great experience!!! My phone experience prior to my appointment was off putting (I almost cancelled)... And eyeglasses! Has that changed?! Nicole brought me over to show where to start (✓) and left me in the capable hands of the gentleman who runs that department. I would have spent my money there but got NO help with selection or feedback. Thankfully, I found a local, small business that appreciates it's customers. I bought 2 pair of glasses!
Feb 1, 2021
I’m fortunate to have high quality professional eye health care close to home
Jan 20, 2021
Very impressed with the office efficiency and expert services provided
Jan 14, 2021
I love this office. Everyone is helpful and kind.
Jan 9, 2021
The staff was very efficient but also personable. I really felt at easy and was impressed on how smoothly the appointment went.
Jan 7, 2021
Great service all personal very professional
Dec 31, 2020
Friendly environment & great service!
Dec 19, 2020
Over the years I have chosen Vision Source Of Spencer for my eye care, and for very good reason, I am very happy with the care that I have been given. Every empoyee that I have had the pleasure to meet, have been friendly, and precise, where precision counts. Simply, the best!
Nov 27, 2020
Although I am only in MA half of any year, I like Vision Source for my vision needs. All of the people are very personable and make me feel comfortable. I would rate you at 5 stars.
Nov 26, 2020
As always, the office and exam rooms were spotless, the staff efficient and very pleasant. COVID rules were being strictly enforced. No worries there ! Prices were more than reasonable, and "What looks best on me" was answered along with various suggestions. All in all a definite 10 visit. Scottie
Nov 22, 2020
Great service and everyone was so friendly.
Nov 21, 2020
Doctors always take the time to listen and fully explain any questions.
Nov 14, 2020
I have had Dr Val and Dr Brian for thirty or so and the care that they have provided is excelent.
Nov 7, 2020
I wanted to change from wearing contacts to glasses and they listened and offered me the best options for my choice. Great service!
Nov 5, 2020
Dr Thamel did a great job! . Had a few questions and they were answered in a friendly and knowledgeble way.
Nov 2, 2020
Everyone in the office was efficient and pleasant!
Oct 31, 2020
My experience with my annual eye exam was conducted with good communication, understanding, and confidence by a wonderful doctor. She was very knowledgeable and performed a professional exam which I consider it as good as it gets Thank you for your time and service in these tough times.
Oct 23, 2020
In this time of Covid, we were very pleased with our visit here. Everything was very carefully done and there was no waiting time at all. The doctors are professional and easy to talk to and everyone there is friendly. It is a wonderful place to go for eye needs.
Oct 19, 2020
I was surprised that the doctor didn’t check my ability to read without glasses. He just checked my farsightedness. Usually, I have been asked to read from a card I hold in my hands
Oct 17, 2020
the staff are always professional, patient and caring
Oct 17, 2020
A great reminder for appointments.
Oct 15, 2020
Always a good experience! The exam is painless and the staff all explain what they are doing and go the extra mile to ensure you are happy. Great selection of lenses and frames too! Insurance is handled easily with no extra work on my end.
Oct 13, 2020
All staff is very friendly and helpful. Thank you for what you do!
Oct 12, 2020
Quick service and did not need to wait long for the tech to make the needed repairs.
Oct 5, 2020
Very fast and efficient service. The Covid procedure was very reassuring. Felt complete safe. Staff from reception to the doctor was great. Thank You.
Oct 5, 2020
There are very professional and accommodating when something isn’t right.
Oct 5, 2020
Great service even during the pandemic.
Sep 25, 2020
Very efficient and visit was quick.
Sep 17, 2020
I’m always very happy with my care at Vision Source of Spencer. Always professional, friendly, and accommodating.
Sep 16, 2020
Very quick and good service.
Sep 9, 2020
Everyone was super friendly and patient with Cassidy.
Sep 8, 2020
Thorough and easy to understand.
Sep 8, 2020
Very professional, on time and wasn't rushed.
Sep 7, 2020
As usual, I was perfectly satisfied with service provided.
Sep 2, 2020
Very professional, always helpful and supportive. Very clean and safe environment.
Sep 2, 2020
My family and I are please with the professionalism.
Aug 29, 2020
Staff very pleasant and courteously helpful. Im very strong willed so the staff and doctor went extra mile to help me. They were amazing and patient friendly.
Aug 29, 2020
Great service- no waiting-friendly staff
Aug 27, 2020
As always my visit was very professionally. My exam was not rushed and complete. The optician was very pleasant and helped me chose a new frame. A very good bidit
Aug 15, 2020
They said I need reading glasses
Aug 14, 2020
Appointment was exactly on time. All my questions were answered to my satisfaction. I am a repeat customer/patient and have always gotten excellent service.
Aug 13, 2020
Very professional, caring and patient staff. Answers every question no matter how small. Always want to make sure I’m satisfied before I leave. Very patient with time spent choosing frames
Aug 11, 2020
Excellent customer service and friendly staff. Helping to keep everyone safe during Covid19. Thanks 😊
Aug 10, 2020
Great service great selection they care about your eyes
Aug 8, 2020
I am pleased that you went above and beyond to make your patient's, like myself, feel at ease with the virus we are dealing with. I felt very comfortable and at ease. Thank you.
Aug 6, 2020
5 stars Great service and wonderful staff
Aug 5, 2020
Efficient and safe I felt very comfortable despite the covid crisis. Very short wait.
Aug 3, 2020
The associates of Vision source of Spencer are courteous and friendly the Drs are very informative and professional. When looking for glasses the associate they have really knows her stuff and was very helpful .
Aug 1, 2020
Vision Source practices the all the CDC recommended procedures and then some. They're quick and efficient and I found every aspect of my service to be handled very professionally and full attention to my needs and issues. I highly recommend them
Aug 1, 2020
Friendly staff quality frames! Awesome service!
Jul 31, 2020
Had a pleasant and positive visit and eye exam last week. Staff were fun to interact with.
Jul 26, 2020
Very nice staff and professional atmosphere
Jul 22, 2020
The staff and Dr. Thamel impressed me with their expertise, their array of testing options, and their caring approach to patient needs and circumstances. They went "above and beyond" to arrange tests and secure glasses quickly to deal with emergency travel. They are prompt, observe all safety protocols for COVID 19 and still maintain a cheerful and welcoming space.The selection of glasses and their ability to find me the perfect frame made my day.
Jul 22, 2020
The best Eye Doctor with very friendly and professional staff.
Jul 18, 2020
The appointment was quick. The Doctor/Staff are very friendly and professional.
Jul 18, 2020
I buy my glasses from vision source because they stand by what they sell and support me. A screw came loose in my prescription sunglasses and the lense popped out. I called to see if they would fix it and they immediately got me in. As usual, I was handled with professionalism and patience.
Jul 4, 2020
I am very impressed with how efficient & caring you were for my eye exam & how quickly I received my new contacts & glasses. The hygiene everyone maintained was also very impressive!!!
Jul 3, 2020
With procedures in place due to COVID, it felt very safe during my office visit. Everyone, from the front desk to the doctor to the person assisting me in picking out glasses, were professional and accommodating. I was leaving the area in 2 weeks and they were able to fit in a follow-up appointment as well as make 2 new sets of glasses.
Jun 25, 2020
Convenience from my work...great care and friendly
Jun 24, 2020
During the pandemic my glasses broke without notice. I contacted the office through email and they were very responsive and quick to fix my issue!
Jun 22, 2020
All staff was pleasant to deal with and got me in right away
Jun 16, 2020
First Dr.Ricciardi, thanks for your consultation and I am trying the new drops - seems better. Secondly, thanks for taking care of my glasses so quickly and professionally.
Jun 15, 2020
Vision Source is awesome! The staff is responsive, courteous and delightful. Thank you for taking good care of me for years!
Jun 10, 2020
Everything went well in the office, and in the office as well.
Jun 3, 2020
Professional and accommodating
Jun 3, 2020
Excellent service even with Covid happening.
Jun 3, 2020
Friendly, professional and efficient.
May 25, 2020
Emily is always the best. Very professional and caring.
Mar 16, 2020
Wonderful experience, and great staff! I had Valerie R. for my Doctor, and what an intelligent, and comprehensive explanation of the exam that I received with her! Truly the best Optometrist I’ve ever had in my life!
Mar 15, 2020
I am so pleased with the way you helped me to afford glasses.
Mar 7, 2020
My appointment went perfectly, from check in to selecting glasses everyone was polite and professional.
Mar 6, 2020
Very friendly & helpful staff.
Feb 25, 2020
Dr Cerio and the whole staff were absolutely wonderful to work with! This was our daughter's first ever experience at the eye doctor and they engaged with her and made us all so comfortable. I was personally impressed with their high-end equipment and ability to thoroughly check the health of her eyes without being invasive. Their knowledge compared to other doctors I've been to was superb. Our whole family will now be going to Vision Source Spencer.
Feb 20, 2020
The staff at Spencer's Vision Source does an excellent job from the minute you walk in the door until the minute you leave. Every step is explained and all questions are clearly answered. Their technology and knowhow is much better than my prior eye doctor. They are very organized and the process is quick and you are on your way in no time.
Feb 10, 2020
I have always experienced a welcoming and thorough visit/exam. They cover all the bases and takes the time to listen and answer my questions! I enjoy the team work!
Jan 25, 2020
Everyone was pleasant and friendly.
Jan 23, 2020
I know you are caring people but I had a problem my last appt
Jan 18, 2020
Love Vision Source. All staff so helpful and sincere.
Jan 13, 2020
Family friendly eye care. Many frame selections to choose from. The eye exam technology is state of the art.
Jan 10, 2020
I love my new glasses , the eye exam was very good and very thorough the staff there were very nice. The office was clean and I like my glasses a lot and was happy they took my insurance...
Jan 5, 2020
Ms Ricciardi was very professional and answered all my questions.
Jan 4, 2020
Very friendly and professional
Dec 30, 2019
Professional friendly service.
Dec 14, 2019
The site is in an excellent location...staff are courteous and friendly.
Dec 13, 2019
Vision Source of Spencer offers the best professional service available . I have been a patient since 1989, and have never considered going anywhere else for eye care.
Dec 8, 2019
wonderful staff, very friendly and the exam was very well done
Nov 23, 2019
he staff at Vision Source are always friendly. I am very satisfied with the care I receive there=]
Nov 16, 2019
I didn’t notice my appointment was scheduled at the Worcester office and I showed up at the Spencer office. The staff was wonderful and Dr. Thamel was able to see me for my yearly exam. Thank you!
Nov 15, 2019
No delays. Explained everything
Nov 9, 2019
I am never disappointed. Every single time I have an appointment, EVERYONE is very friendly which is rare these days. All my questions are always answered as well.
Nov 9, 2019
Very professional, and courteous.
Nov 7, 2019
Great customer service, convenient evening times, doctors are wonderful and down to earth, techs and front desk staff are very personable, office is clean and neat.
Nov 6, 2019
Thank you for speedy informative
Oct 25, 2019
Location is great plus the doctors and staff are always friendly and know their stuff!
Oct 15, 2019
Great experience from start to finish! Highly recommend!
Oct 14, 2019
Dr Ricciardi, as always, is extremely professional, knowledgeable and is honest in her assessment of her patients' needs.
Sep 24, 2019
Was having a problem with my eye. Felt scratchy and painful. Called Dr Riccardi and they got me in that day. Turns out I had something in my eye. The Dr removed it and there was immediate relief. Prescribed be eye drops and had me come in the next day for a follow up. Felt very well taken care of by staff and Dr R.
Sep 22, 2019
I have worked with Dr. Thamel over the last year and he is very professional, friendly and compassionate. He make you feel comfortable while he works and takes the time to explain everything. The staff is always great to work with when scheduling and checking out at the end of an appointment.
Sep 20, 2019
The staff here was wonderful with my very tired 4 year old! The appointment times are convenient as well.
Sep 12, 2019
I had a really great experience. Kate was great! She was thorough, fun, and compassionate to my needs/concerns as her patient. Dr. Cerio was careful, and attentive to giving me the most accurate prescription, and made sure to provide me with detailed instructions on how to strengthen my eyesight. The overall atmosphere had a nice ambiance, and the whole staff was friendly, and accommodating.
Sep 6, 2019
Everyone was so nice and I really enjoyed my visit! I’m excited to get my glasses and I’m so thrilled with the help I received in choosing them.
Aug 30, 2019
Very good eye care caring staff prompt service and good explanation of your eye health when I was their for my appointment a man came in with a foreign matter in his eye and Dr Ricciardi took him right in and cleaned out his eye highly recommend these doctors
Aug 29, 2019
Love Doctors and all staff. Very understanding to my needs and polite and friendly
Aug 29, 2019
Everyone is so friendly. Clearly explained everything.
Aug 14, 2019
Excellent service, from the front desk to glasses selection.
Aug 4, 2019
I love Vision Source if Spencer. Great doctors, and staff. Everyone’s helpful and friendly. Always willing to fit you in for a eyeglass repair. I have always purchased my eye glasses at this office. Wide variety to choose from. I love that they are a minute drive from my home too! So convenient!
Jul 28, 2019
I went in to purchase glasses on June 20. I was having a high level of anxiety that day. Stacie was so awesome with me. She was patient, professional and understanding. She just let me stay and look, try on and make my decision. Once made she was again patient, professional and understanding of my situation. I would not have been able to do that if not for her
Jul 25, 2019
Very nice to deal with - explains the exam process and lense and frame options very well.
Jul 14, 2019
Annual check-up went well, personnel pleasant and professional
Jul 14, 2019
In all the years I've been coming to see Doctor Val, it's been nothing but a great experience if you can picture and eye doctors appointment being something good. They go out of their way to make it less painful, the staff is absolutely fabulous, always has been. I've never minded going to my eye doctors appointment. The whole office is just phenomenal
Jul 10, 2019
Prompt. Professional. Polite. Pleasant experience.
Jul 5, 2019
Vision Source from start to finish was extremely accommodating, friendly and professional. From the front desk to Dr. prep to the actual exam and the steps to take to healthy vision. Highly recommend Vision Source.
Jul 3, 2019
I highly recommend Dr. Thamel as he gives a thorough examination and looks at all aspects of vision.
Jun 23, 2019
Excellent. Answered all my questions
Jun 21, 2019
Excellent service & amazing staff!
Jun 20, 2019
Definitely 5 🌠🌠🌠🌠🌠 The staff is very kind, and warm.
Jun 19, 2019
Dr Horn was quick and confident to answer any of my questions and while I did go back a few times to get my contacts just right, they worked with times that worked for me in order to get it all set. She listened to my concerns and helped me get the best fit for my eyes!
Jun 15, 2019
Never a problem. Very professional Doctor and staff.
Jun 1, 2019
The staff were professional, pleasant and knowledgeable.
May 31, 2019
Excellent service professional and friendly
May 31, 2019
Very happy, everyone was pleasant and smiling.
May 30, 2019
The staff and the doctors are very friendly and professional.
May 29, 2019
Nothing special, gets the job done. Prices are ridiculous.
May 27, 2019
Great doctors, knowledgeable stylist, and very pleasant office staff. I’d recommend them to anyone!
May 24, 2019
I've been seeing Dr Ricciardi for close to 2 decades and have always had quality eyecare and advice.
May 18, 2019
Welcoming. Friendly. Prompt. Professional. Knowledgable. Articulate.
May 16, 2019
I hadn't been to the eye Dr's for years & happened upon Vision Source, wasn't sure what to expect, but was happily surprised with the comprehensive eye exam I received. Dr Nicole Cerio & the staff are all very knowledgeable, helpful & friendly. The place is charming & they have a nice selection of eyeglasses & high quality lenses. I am glad I happened upon Vision Source & Dr Nicole Cerio, I feel like my eyes are in good hands now. Highly recommend!!!!!
May 13, 2019
I love how you have the best technology available. I like the option of optomap instead of dilation because I get migraines. It makes a huge difference in the level of comfort during my visits!
May 6, 2019
Love everything... excellent patient service
May 3, 2019
Every member of the team is friendly, helpful, accommodating and knowledgeable. I would highly recommend Vision Source to anyone who needs competent, comprehensive eye care.
May 1, 2019
I was pleased with Dr Cerio during my last exam. New glasses in a week or so. Hope they will do what I needed.
Apr 25, 2019
Vision Source has friendly and knowledgeable staff that are doing their best to help you.
Apr 18, 2019
Dr Riccardi was fantastic. she thoroughly explained as well as went over everything during the appointment. She took time to answer questions. I would definitely recommend her to others
Apr 15, 2019
Excellent service efficient
Apr 12, 2019
I had a skiing accident and needed vision check before going to the facial plastic surgeon. You got me right in, and had a report for me to bring to the surgeon. Excellent response!
Apr 10, 2019
Second time I feel like I was treated like white trash because of my insurance. Will never come back!
Apr 4, 2019
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Very friendly staff, they were very quick and thorough
Mar 28, 2019
The service provided by the doctors and staff is outstanding. Every doctor I have seen has always explained everything completely step by step. I would recommend no other eye doctor.
Mar 27, 2019
Wonderful staff, very clean and well organized office.
Mar 25, 2019
Very helpful, professional, compassionate.
Mar 22, 2019
Very professional, courteous and accommodating staff.
Mar 21, 2019
Top rate, very professional nice and friendly.
Mar 16, 2019
Everyone at Vision Source Spencer is friendly and helpful. They are also very efficient! In and out in 45 minutes.
Mar 13, 2019
Dr Ricciardi’s office in Spencer is very professional and personable. I am happy to be a patient.
Mar 6, 2019
I'm not pleased. I was not aware of the copay for the service prior to my visit. I felt uncomfortable when i was expected to have exact amount without knowing the amount before (although they did leave balance on my account and i will pay it) When it was time to choose glasses there options were very limited (styles & price points) in my opinion the sales staff/ provider were trying to up sell me with services and prescribed lens they new were not covered in my insurance. I understand how it goes when it comes to production but... I wasn't pleased with the approach, it was wrong. I wish they had giving a cheaper option being that I'm on a fixed income. They should have a pre-treatment estimate typed up for all patients and signed prior to services rendered. The only reason why I am returning is for my trial contacts that were already submitted to my insurance. But once i get my prescription and sizing i will be going else where. sorry not sorry - Nicholas
Feb 14, 2019
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Very friendly and on time
Feb 7, 2019
The staff was very helpful and accommodating. Yearly eye exam went qick and easier than I expected for a last minute fill in appointment.
Feb 6, 2019
very friendly and professional
Feb 1, 2019
Always professional. Always attentive. Always accomodating. Quite punctual.
Jan 30, 2019
For a first visit i felt comfortable and welcome left satisfied with the results.
Jan 28, 2019
From Dr. Thamel & all the office personnel, I had a very helpful & informative office visit. Thank you very much, Dave Nussey
Jan 25, 2019
So glad I switched to Vision Source. Everyone is super professional and friendly, and my doctor is the best. Sally H.
Jan 20, 2019
I really like the doctors and support staff. They are knowledgeable and courteous. I feel like they really spent time with me to address my needs and concerns
Jan 18, 2019
I woke up with a “floater” in my eye. I had never been here b4 and they took me in the same day. Dr. Horn was great as was everyone in the office. Was very grateful for everything.
Jan 5, 2019
More of a family setting then a cold impersonal clinical business. Staff very freindly andeasy to be comfortable with.
Jan 1, 2019
I was able to get an appointment convenient for my work schedule. The staff was extremely helpful and efficient. They got me in and out quickly but allowed me time for questions. The gentlemen who helped me pick out frames was wonderful!
Dec 28, 2018
I have seen Dr Riccardi for over 10 years now. She always answers every question I have and time is NEVER an issue. She makes you feel comfortable.
Dec 15, 2018
I was very happy with my visit . Dr. Horn and the assistant did a very thorough exam. I will surely continue going there for my eye exams.
Dec 7, 2018
Have been going to Vision Source of Spencer for years wouldn't go anywhere else. My whole family still go to them.
Nov 24, 2018
I am new to the area and needed an optometrist. I was having an issue with my eye and needed an appointment right away. They were all very nice and professional and got me in right away.
Nov 20, 2018
The office is very accommodating. I had an FSA deadline to meet and they fit my daughter and I in ASAP.
Nov 18, 2018
Everyone at Vision Source is friendly and helpful. The staff does a thorough exam and gives you good information for good eye health. I have never had an issue in all the years that I have been going there. Keep up the good work.
Nov 17, 2018
Friendly helpful staff and always willing to assist!
Nov 17, 2018
I have been going to Vision Source for several years and have always been pleased with the quality care I’ve received. The staff is friendly as well as professional. I can’t imagine going anywhere else for my eye care!
Nov 10, 2018
Always professional and friendly service. I just went to get another pair of glasses this time. Optician was the best yet! Helped me decide on a frame. Once I did she already had the cost of the lenses figured out. Quick and delightful service
Nov 3, 2018
Appointments are normally on time and discussions with the doctor and her staff are easily understood
Oct 28, 2018
Great to see you clean the apparatus in front of me.
Oct 19, 2018
I've been going to Dr Riccardi for many years & I love it here. Staff is friendly & helpful. Always a pleasant & positive experience.
Oct 17, 2018
Everyone was very friendly and helpful!
Oct 15, 2018
Everyone is so nice and so helpful! My whole family comes here and I cannot speak highly enough about all the staff! We love it here!
Oct 6, 2018
Caring people take care of my eyes
Sep 22, 2018
very please. Great help. Updated equipment. Lease make sure insurance works for them when making your appointment.
Sep 14, 2018
I’ve been a patient at Vision Source Spencer for many years. I’m very pleased with the care provided to me. I would highly recommend this eye care office!
Sep 13, 2018
Very very expensive for lenses or glasses
Sep 7, 2018
Good Doctors caring staff been seeing them for over 25 years they have new and up to date equipment explain what they are doing good complete eye exam
Aug 25, 2018
Very friendly and courteous. Efficient in the care of their consumers/ patients.
Aug 18, 2018
Awesome service!!!😊 the Dr and staff were very polite and helpful
Aug 17, 2018
Nice experience. Comfortable, professional. Light was a bit too bright! :>)
Aug 13, 2018
Fantastic facility. The staff is friendly & knowledgeable & the service is excellent.
Aug 9, 2018
Always friendly service that meets immediate needs. Not only yearly appointments. Drs are great. Know what they are doing. Best prescriptions ever
Aug 8, 2018
Everybody was very friendly and professional. Great selection of frames to choose from.
Aug 7, 2018
Hadn't been here for a few years but was seeking a new vision center, and as a "walk-in" I was pleasantly surprised that they could see me as quickly as they did. The doctor and the girls out front were super. I'm definitely staying with them.
Aug 3, 2018
Quick visit--in and out on time! Friendly staff as always!
Aug 1, 2018
Everyone in that office is friendly and has smiles in their faces. Love it! I have a new eye place!!!
Aug 1, 2018
The Spencer office staff were friendly, knowledgeable and made my feel very comfortable. I would recommend this office to all of my friends.
Jul 30, 2018
ALL HOW WORK THERE ARE ALL NICE TO ALL
Jul 27, 2018
I recommend Vision Source to my friends. I met Dr. Horn and she was great. It is convenient with the two offices and the staff is so friendly and helpful. I wouldn’t trust my families eyes to anyone else:)
Jul 26, 2018
Love Vision Source, the employees here are Kind and helpful, and they really put their best foot forward to ensure they're patients are taken care of.
Jul 21, 2018
VERY PLEASED WITH THE PRFESIONAL KIND CARE.
Jul 19, 2018
Just this week a friend asked for a recommendation for choosing an optometrist. I gave an unqualified endorsement to the practitioners at Vision Source in Spencer. Every aspect of their practice is top rate.
Jul 13, 2018
Great atmosphere, friendly staff, and excellent care.
Jul 11, 2018
Kind friendly folks, care is great, appointments easily set up and completed very efficiently.
Jun 30, 2018
The staff is very cordial
Jun 30, 2018
I have always had excellent care at Vision Source of Spencer. Dr. Thamel is very attentive, and the opticians have helped me when I have problems with my glasses. I have only great things to say about this office!
Jun 23, 2018
Everything went as expected. The doctor explained everything as he went along.
Jun 22, 2018
Such friendly faces when you walk in the door! Love the atmosphere! Great service!
Jun 14, 2018
Very friendly and professional.
Jun 2, 2018
I have been going here for my eye care for almost 30 years, so obviously I am pleased with the service. Two things--the last couple of years I have had to wait at least 30 minutes or more past my appointment time to be seen, even when I had an appointment first thing in the morning. Very frustrating. My time is valuable too. Also--there was some sort of office drama at my last visit, and the women behind the desk were quite vocal about another staff person (not present) who had made an error. Stuff happens, but please keep it to yourselves.
May 26, 2018
Very professional and efficient staff!
May 23, 2018
Everyone is so professional and Dr Horn is awesome
May 19, 2018
The staff was exceptionally knowledgeable and remarkably friendly.
Apr 22, 2018
Dr. Thamel always very thorough and professional. Feel confident in their diagnosis and not just told glasses are needed if they are not.
Apr 22, 2018
My daughter went for her first eye exam and it was made super simple for her. It was easy to see that there was a definite need for glasses. Im happy to have such a trusting knowledgable place to go to close to home!
Apr 21, 2018
Professional. Caring. Thorough. From the receptionist to the doctor.
Apr 20, 2018
Vision Source is a great all in one vision care provider. The doctors are wonderful, the staff is very attentive and when your done with the exam, you can sit with a very knowledgeable optometrist that has a great personality!
Apr 14, 2018
Friendly staff. Family atmosphere.
Mar 31, 2018
Very friendly, and thorough. We had a great experience and highly recommend.
Mar 28, 2018
Very thorough exam. Good feedback on my questions.
Mar 22, 2018
Professional, thorough and courteous
Mar 18, 2018
The Spencer location is convenient for me and they take my insurance, VSP. I trust Dr. Thamel. I like the selection of frames.
Mar 12, 2018
Great doctors. Great and fast service.
Mar 8, 2018
Love Visions Source. Dr. Riccardi is the BEST and all her staff are so very nuce!
Mar 4, 2018
I am completely satisfied with Vision Source. Yes Have recommended many times.
Feb 19, 2018
The staff is professional and friendly.
Feb 17, 2018
Dr. Thamel and techs are accommodating, patient, thorough and informative. Appointments run on time and office maintains decent selection of frames for youths.
Feb 10, 2018
I always recieve a good exam and treatment here.
Feb 6, 2018
I have enjoyed everyone in the Spencer office from Dr. Thamel to Dr. Horn. Everyone is very friendly.
Feb 5, 2018
The appointment was right on time. Everyone in the office was professional and friendly. No pressure on up selling on glasses. I felt very comfortable with my purchase decision.
Feb 2, 2018
The whole office is amazing. My little one has sensory issues and they take their time with him never pushing. They are encouraging, kind, friendly inviting. They are always so great . Their wait time is next to nothing , they abitly to send you a text or email to remind you of your appointment, they let you know when they are closed due to holidaays, Vacations, office meetings. I could go on forever about how great they are.
Jan 25, 2018
Very warm receptionist. Very pleasant atmosphere and appointment on scheduled time. Morning hours are great when needed as work starts @9-6.
Jan 18, 2018
Treated with professional courtesy and kindness and expertise.
Dec 31, 2017
Friendly staff. Everyone takes the time to explain your test results etc.
Dec 30, 2017
We have been using Vision Source for 14 years, love them, Recently when sister needed eye doctor for her family, of course I said Vision Source.
Dec 26, 2017
Friendly and state of the art eye technology makes Vision Source your eye Doctor specialist of choice. I have been a patient for nearly 30 years.
Dec 16, 2017
they were very helpful they helped me pick out glasses and made shore I understood about the different lenses
Dec 6, 2017
All employees were very friendly. Eye exam was very complete. I enjoyed my appointment.
Nov 25, 2017
Everyone is very friendly and efficient. We have been coming here for years and will continue to do so
Nov 18, 2017
Love it here. Hi5 dox office staff. Especially the girls in front at the reception/scheduling/billing desk. ☆
Nov 9, 2017
Dr Ricciardi was so professional and great personality I felt I had a very thorough exam Ari was terrific I feel very fortunate to have such a wonderful service right here in town I have already recommended your office to a friend
Nov 8, 2017
Everyone was very friendly and progessional
Nov 4, 2017
It did take over two months to schedule a routine appt
Nov 2, 2017
Friendly staff. Excellent service!
Nov 2, 2017
The staff is very polite and professional.
Oct 29, 2017
I have recommended several people. And they also are very satisfied
Oct 23, 2017
Great staff and thorough exam
Oct 20, 2017
Very friendly and professional
Sep 28, 2017
I was very anxious in heading to a new eye doctor's office based on previous exeperiences. Each one of the staff handled me with care and sensitivity. They answered all my questions and concerns with professionalism and patience.
Sep 27, 2017
With me it's a confidence factor which I feel when I have my appointments.
Sep 18, 2017
Been a customer/patient for decades. Would recommend to anyone who wants a practice that is eager to engage with the questions/concerns one might have about all things vision related.
Sep 13, 2017
Very friendly, appointment on time. Great experience.
Sep 8, 2017
Staff was friendly, patient and great with kids and adults alike. High Tech equipment, too!
Aug 28, 2017
My experience at Vision Source of Spencer was over-the-top excellent! Dr. Thamel was patient, kind, professional and extremely personable. The guy (forgot his name but he looked a little like Keith Richards) who helped me pick out my frames, knew, right away, the perfect style for my face, (which was amazing because in the past, nobody got the fact that my bone structure is a bit tiny, and I ended up with ill-fitting frames). He also, was great at having a knack for helping, but with an artistic, slightly humorous flare! If I could give my appointment 10 stars, I would!!!
Aug 25, 2017
Wonderful staff! Excellent all around!
Aug 16, 2017
The kind and supportive atmosphere is always great and very welcoming.
Aug 11, 2017
Always very courteous, friendly, helpful and pleasant. Will continue to do business here for myself and my family. I will also recommend this practice to others.
Aug 6, 2017
I am very happy with Vision Source. It meets all of our needs and everyone there is very helpful. The person who fits the glasses is wonderful, too.
Aug 3, 2017
Great service and reminders. Courteous staff.
Aug 1, 2017