Family Eye Care Associates

Dr. David Cook

Star Star Star Star Star 263 Reviews

<<

Reviews

StarStarStarStarStar As always, the staff was friendly, efficient an... —    (Patient since 2011)

As always, the staff was friendly, efficient and pleasant to have take care of my concerns.


StarStarStarStarStar great office/staff! always easy to work with ev... —    (Patient since 2006)

great office/staff! always easy to work with even in emergencies


StarStarStarStarStar Awesome Drs office. Everyone is very nice and p... —    (Patient since 2006)

Awesome Drs office. Everyone is very nice and professional. Dr Cook is great.


StarStarStarStarStar Complete Family Eyecare —    (Patient since 2012)

Dr Cook's office is up to date with equipment and the staff is very helpful and pleasant. Dr. Cook's exams are thorough and friendly.


StarStarStarStarStar Visiting Family Eye Care never dissapoints.  —    (Patient since 2019)

Visiting Family Eye Care is like visiting family. Everyone is happy and genuinely take the time to make sure your glasses are exactly what you want and you feel confident in them and that everything fits perfect.


Reply

Thank you!!!

StarStarStarStarStar He is always thorough, friendly, and profession... —    (Patient since 2012)

He is always thorough, friendly, and professional


Reply

Thank you!!

StarStarStarStarStar Very Friendly and professional —    (Patient since 1999)

Very Friendly and professional


Reply

Thank you!!

StarStarStarStarStar Quality eye care  —    (Patient since 2004)

I have been a patient with Dr. Cook for many years. I really enjoy going to see Dr. Cook for all my vision needs or concerns. He is very knowledgeable, professional and down to earth type of doctor!


StarStarStarStarStar Always very professional when one enters the of... —    (Patient since 2004)

Always very professional when one enters the office. Quick to get to the root of a problem with satisfied results.


StarStarStarStarStar the staff are professional. They treat you as f... —    (Patient since 2013)

the staff are professional. They treat you as family not just a patient. Highly recommend this office.


StarStarStarStarStar Friendly staff. Great fast service. Thorough ex... —    (Patient since 2018)

Friendly staff. Great fast service. Thorough examination.


StarStarStarStarStar Great treatment and service. Everyone is very ... —    (Patient since 2018)

Great treatment and service. Everyone is very friendly! Thanks!


Reply

Much appreciated, thank you!

StarStarStarStarStar All good ,everyone was great  —    (Patient since 2015)

All good ,everyone was great


StarStarStarStarStar Dr. Cook was an absolute professional. He was i... —    (Patient since 2020)

Dr. Cook was an absolute professional. He was informative, answered all my questions and made me feel very comfortable. He took the time to get to know me a little and also shared a little about himself, which i greatly appreciated. The staff was great too! The lady at the desk was very welcoming and kind and the girl who worked with me before the exam was so patient with me and a true professional. Lastly, the girl who helped me with my glasses, loved her! She knew exactly what she was doing and was fantastic! They have certainly earned my trust and my business!


StarStarStarStarStar Always feel well taken care of in this office f... —    (Patient since 2018)

Always feel well taken care of in this office from exam to picking glasses


StarStarStarStarStar Great care —    (Patient since 2000)

I am a long time customer. Actually, I believe I was Dr. Cook's first patient. He is a wonderful doctor, and his staff is also friendly and professional.


StarStarStarStarStar Extremely Satisfied —    (Patient since 2018)

I only trust my eyes with them- I have since moved but drive back once a year for the best eye care!


StarStarStarStarStar There was no wait time for my appt. Very profe... —    (Patient since 2018)

There was no wait time for my appt. Very professional and I appreciate that Dr. Cook was very thorough in health inquiries as so much is related to healthy vision.


StarStarStarStarStar I like the updates and reminders! —    (Patient since 2007)

I like the updates and reminders!


StarStarStarStarStar Very pleased with my visit  —    (Patient since 2020)

Staff and Dr. Cook very professional and knowledgeable. Everyone that worked with me was nice and friendly. I felt I was in good hands, was comfortable, and wasn't rushed. Came home to recommend your office to my fiance. I know alot of patients don't want to hear the truth about glasses looking good or not looking, but I found it refreshing and greatly appreciated Mary (I think that was her name) and her honesty, she was very nice and fun to work with. I liked her alot, she is a GREAT ASSET to your office.


StarStarStarStarStar Always friendly helpful and inviting.  —    (Patient since 2011)

Always friendly helpful and inviting.


StarStarStarStarStar Very friendly staff with a large selection of o... —    (Patient since 2003)

Very friendly staff with a large selection of optics


StarStarStarStarStar I've never had an issue here! Typically do not ... —    (Patient since 2019)

I've never had an issue here! Typically do not have to wait long at all. Staff is friendly and very helpful. They are great at helping me choose the best glasses for my face! I can easily get a copy of my perscription upon request as well. I would recommend.


StarStarStarStarStar Have always been happy with his services. —    (Patient since 2000)

Have always been happy with his services.


StarStarStarStarStar Great, friendly service!! —    (Patient since 2011)

Great, friendly service!!


StarStarStarStarStar Friendly, open honest communication —    (Patient since 2003)

Friendly, open honest communication


StarStarStarStarStar Was very happy with this visit with being able ... —    (Patient since 2015)

Was very happy with this visit with being able to get worked in and didn't have to wait around for days AND once I got there I didn't have to wair around in the office to be seen. Very pleased over all with your Very Friendly staff.


StarStarStarStarStar I have no complaint with my office visit the wa... —    (Patient since 2013)

I have no complaint with my office visit the waiting time is not long and I will refer you to any of my friend thank you


StarStarStarStarStar Friendly efficient and thorough.  —    (Patient since 2013)

Friendly efficient and thorough.


StarStarStarStarStar Very knowledgeable, friendly and efficient! —    (Patient since 2012)

Very knowledgeable, friendly and efficient!


StarStarStarStarStar Dr. Cook was very friendly and supportive. Tho... —    (Patient since 2008)

Dr. Cook was very friendly and supportive. Thorough yet personable. Employee Mary was a delight. She was also friendly and helpful. She was open and engaging. Thank you for a most enjoyable experience.


StarStarStarStarStar not much wait time, very efficient and helpful ... —    (Patient since 2015)

not much wait time, very efficient and helpful


StarStarStarStarStar I have already recommended your office to some ... —    (Patient since 2020)

I have already recommended your office to some friends. I really liked the no drops exam. Could drive after and see where I was going.


StarStarStarStarStar Excellent service —    (Patient since 2018)

Dr. Cook and his staff are friendly, professional and compassionate. They go above and beyond to help. INFINITE GRATITUDE


StarStarStarStarStar Very satisfied with the care and attention to s... —    (Patient since 2007)

Very satisfied with the care and attention to safety that we were treated with. The whole staff was pleasant and efficient, We got a very thorough exam !!!


StarStarStarStarStar Friendly staff Dr.Cook takes the time to explai... —    (Patient since 2009)

Friendly staff Dr.Cook takes the time to explain what he is doing and what the outcome will be


StarStarStarStarStar Don't need so many reminders.! Got emails and t... —    (Patient since 2002)

Don't need so many reminders.! Got emails and texts...


StarStarStarStarStar Friendly and professional office. I always appr... —    (Patient since 2012)

Friendly and professional office. I always appreciate the help from the gals in regards to picking a frame. Dr Cook is a great dr.


StarStarStarStarStar Always love this place. Friendly, very helpful —    (Patient since 2011)

Always love this place. Friendly, very helpful


StarStarStarStarStar Love Family Eye Care —    (Patient since 2015)

Dr. Cook and his entire staff are wonderful to work with. Kind, caring, knowledgeable and professional!


StarStarStarStarStar Very friendly and well trained staff. —    (Patient since 2004)

Very friendly and well trained staff.


StarStarStarStarStar I’ve been seeing Dr cook many years and has alw... —    (Patient since 2002)

I’ve been seeing Dr cook many years and has always been patient. He has taken me and my husband in on the same day for emergencies. Not one complaint on this clinic


StarStarStarStarStar Dr. Cook is very knowledgable and very thorough... —    (Patient since 2000)

Dr. Cook is very knowledgable and very thorough in his exams. He explains everything in easy to understand terms and answers all your questions. He makes you feel you are his most important patient of the day! The staff is also very knowledgable and friendly. They are a great help in frame selection and help with billing your insurance. Always there to answer questions and they are always pleasant.


StarStarStarStarStar I felt very comfortable there  —    (Patient since 2020)

I felt very comfortable there


StarStarStarStarStar Everyone is great! Kind, quick, thorough, profe... —    (Patient since 2006)

Everyone is great! Kind, quick, thorough, professional, skilled, pleasant, wonderful@


StarStarStarStarStar You guys are stuck with me. —    (Patient since 2013)

You guys are stuck with me.


StarStarStarStarStar Friendly —    (Patient since 2008)

Everybody in this office is very nice, I was very comfortable, to talk to everyone. Very nice, and easy to talk to. I will recommend friend and anyone who ask .


StarStarStarStarStar  —    (Patient since 2010)

Was great to get my eyes checked out , amid this Covis, thanks see you next year!


StarStarStarStarStar Very nice doctor and very professional —    (Patient since 2015)

Very nice doctor and very professional


StarStarStarStarStar Very professional staff and office. Quick servi... —    (Patient since 2002)

Very professional staff and office. Quick service with a smile. Always willing to take the extra mile.


StarStarStarStarStar DR.COOK AND THE STAFF DO A GREAT JOB ! BEST IN ... —    (Patient since 2013)

DR.COOK AND THE STAFF DO A GREAT JOB ! BEST IN TOWN


StarStarStarStarStar THE STAFF AND DR COOK ARE VERY COURTEOUS AND TH... —    (Patient since 2010)

THE STAFF AND DR COOK ARE VERY COURTEOUS AND THOROUGH IN THEY'RE EXAMS.


StarStarStarStarStar Always great customer service —    (Patient since 2007)

Always great customer service


StarStarStarStarStar Dr. Cook and his staff are always so courteous ... —    (Patient since 2001)

Dr. Cook and his staff are always so courteous and friendly. Our family has been going there for a long time and I wouldn't trust my eye care to anyone else.


StarStarStarStarStar New Patient Impression —    (Patient since 2020)

As a new patient to Family Eye Care I was impressed that the staff and doctor both were aware of our previous eye care history. The exam was thorough and explained in detail. Questions I had were addressed.


StarStarStarStarStar Always a good visit —    (Patient since 2007)

Dave and his staff are friendly and professional.


Reply

Thank you for the great feedback:)

StarStarStarStarStar Great service getting to us so fast. —    (Patient since 2019)

Great service getting to us so fast.


StarStarStarStarStar Dr Cook and his staff are very caring people. G... —    (Patient since 2006)

Dr Cook and his staff are very caring people. Great office to go to.


StarStarStarStarStar highly recommended  —    (Patient since 2014)

It’s easy to make appointments & if need to be changed, they are kind to help. At my appointment it was thorough & quick with no wait time.


StarStarStarStarStar Friendly staff😊. Very informative information ... —    (Patient since 2008)

Friendly staff😊. Very informative information regarding each test and do not have to wait for results. Have been with Dr. Cook for a long time would recommend him to anyone needing an eye doctor.


StarStarStarStarStar Dr Cook and his staff are the greatest! They a... —    (Patient since 1998)

Dr Cook and his staff are the greatest! They are knowledgeable and friendly and make you feel right at home!


StarStarStarStarStar 3yr. Old 1st exam —    (Patient since 2019)

This was my 3 1/2 year old sons first eye dr. appt Dr. David Cook made this exam fun and easy for my little guy.


StarStarStarStarStar the office staff is very friendly and supportiv... —    (Patient since 2018)

the office staff is very friendly and supportive and Dr. Cook is always pleasant and very personable.


StarStarStarStarStar Top-notch Eye Care —    (Patient since 2012)

Dr. Cook and his staff our very professional and they make you feel right at home. The office is clean and stylish and the equipment is of the latest technology. I wouldn't go anywhere else for eye care.


StarStarStarStarStar I appreciate your effiecency —    (Patient since 2010)

I appreciate your efficiency, your thurouness, and your professionalism.


StarStarStarStarStar Great job very thorough. Lots of choices for ey... —    (Patient since 2003)

Great job very thorough. Lots of choices for eye wear


StarStarStarStarStar Great atmosphere very friendly staff and doctor... —    (Patient since 2019)

Great atmosphere very friendly staff and doctor.


StarStarStarStarStar Dr cook is Amazing...everyone there is super fr... —    (Patient since 2009)

Dr cook is Amazing...everyone there is super friendly and treats you like family...making appointments are easy and always on time ...service is exceptional and everyone smiles ..


StarStarStarStarStar Always on time and friendly workers! —    (Patient since 2006)

Always on time and friendly workers!


StarStarStarStarStar love it doc always a great visit —    (Patient since 1999)

love it doc always a great visit


StarStarStarStarStar Great Team! The Doctor takes the time to talk/e... —    (Patient since 2018)

Great Team! The Doctor takes the time to talk/explain everything to us. He's very accommodating to our entire family.


StarStarStarStarStar Long time patient  —    (Patient since 2000)

Office excellence from employees to the optometrist!


StarStarStarStarStar Very nice office —    (Patient since 2018)

I appreciate that the office is not crowded and chaotic. Before I came back to this office after Dr. Schneider retired, I tried another and the office setting alone would keep me from returning.


StarStarStarStarStar Friendly, knowledgable staff and a very skilled... —    (Patient since 1999)

Friendly, knowledgable staff and a very skilled, talented doctor!


StarStarStarStarStar Family Eye Care Associates is an awesome team. ... —    (Patient since 2007)

Family Eye Care Associates is an awesome team. They are friendly, competent, and always willing to help.


StarStarStarStarStar Dr. Cook —    (Patient since 2011)

Dr. Cook is comfortable. His easy way of talking to his patients, and explaining things is like talking to a long time friend.


StarStarStarStarStar Good appointment  —    (Patient since 2004)

I was early for my appointment but was taken in right away. Testing was done without a hitch and explained to me what they were doing.


StarStarStarStarStar The ladies in the office are so wonderful becau... —    (Patient since 2012)

The ladies in the office are so wonderful because I have no clue what frames to pick out and they always rock it out for me!!


StarStarStarStarStar very delighted with the service, exam, friendly... —    (Patient since 2011)

very delighted with the service, exam, friendly folks,NOW waiting for the new glasses


StarStarStarStarStar The BEST ;-) —    (Patient since 2018)

This is one of the best eye care places I have gone to- and I have gone to a lot in my lifetime! The staff is the friendliest and most helpful in picking out new frames, plus the selection is larger than most, with new frames and styles frequently. The doctor is experienced and knowledgeable of all conditions and his recommendations have worked perfectly each time. The equipment is the latest technology, with a digital eye scan (NO DILATION NEEDED NOW) and I can return to work immediately after my appointment. I trust the doctor, and the staff always make me feel so great!! Such a positive experience over all...Job well done!


Reply

Thank you Kelly! We love to hear our patients are happy with everything!

StarStarStarStarStar Very friendly, I felt very welcomed!  —    (Patient since 2019)

Very friendly, I felt very welcomed!


StarStarStarStarStar Knowledgeable, helpful, friendly  —    (Patient since 2019)

Knowledgeable, helpful, friendly


StarStarStarStarStar  —    (Patient since 2019)

I've only been here twice, but have had good experiences both times. They helped me understand my insurance coverage and are very friendly.


StarStarStarStarStar They are great, and friendly, quick and thoroug... —    (Patient since 2006)

They are great, and friendly, quick and thorough!


StarStarStarStarStar  —    (Patient since 2011)

I have been very happy with Dr. Cook and his staff. There is no pressure. They are fun and very helpful.


StarStarStarStarStar Was called in before scheduled time. —    (Patient since 2001)

Was called in before scheduled time.


StarStarStarStarStar Love Dr Cook! Very personable. A quick and thor... —    (Patient since 2017)

Love Dr Cook! Very personable. A quick and thorough appointment. Staff great with helping with glasses as well!


StarStarStarStarStar Quality care with a wonderful staff! —    (Patient since 2005)

Quality care with a wonderful staff!


StarStarStarStarStar  —    (Patient since 2010)

Friendly people, appointment was right on time, very little waiting, in and out in an hour.


StarStarStarStarStar Great service , friendly staff, knowledgeable d... —    (Patient since 2019)

Great service , friendly staff, knowledgeable doctor .. and is all local business


StarStarStarStarStar Great service and friendly staff. Dr Cook is ve... —    (Patient since 2007)

Great service and friendly staff. Dr Cook is very professional and provides excellent customer service.


StarStarStarStarStar  —    (Patient since 2008)

Dr. Cook is a very efficient eye doctor and is a pleasure to do business with.


StarStarStarStarStar The staff are friendly, helpful and professiona... —    (Patient since 2013)

The staff are friendly, helpful and professional. They are interested in you as a person making you feel like family.


StarStarStarStarStar They are there when you need them! —    (Patient since 2007)

Last Friday, I experienced a worrisome issue with my left eye. Luckily I was in town, so I immediately drove to Family Eye Care. Even though I didn't have an appointment, I received prompt attention from Dr. Cook and his staff. Their kindness and quick action was greatly appreciated!


StarStarStarNo StarNo Star I would not recommend to anyone with Medicaid. ... —    (Patient since 2019)

I would not recommend to anyone with Medicaid. The doctor was great, but the frames offered were just junk that probably didn't sell. No selection for Medicaid patients.


StarStarStarStarStar As always everyone was great. —    (Patient since 2012)

As always everyone was great, office staff & of course the girl who did my eye check before I could see the Doc, who was very helpful & as always very cordial.


StarStarStarStarStar Dr Cook was timely and thorough checking my eye... —    (Patient since 2018)

Dr Cook was timely and thorough checking my eyes. He was patient and kind in taking the time I needed for each test and question.


StarStarStarStarStar Professional and friendly.  —    (Patient since 2008)

Professional and friendly.


StarStarStarStarStar Highly recommended!! —    (Patient since 2014)

Quick in & out appointments. Very friendly & knowledgeable staff. Up to date equipment for complete & accurate exams.


StarStarStarStarStar Just love everyone in there. They make you feel... —    (Patient since 2018)

Just love everyone in there. They make you feel like you're one of the family.


StarStarStarStarStar Highly Recommend —    (Patient since 2015)

Friendly, customer-oriented business. Listen to you and make sure you understand everything they're doing.


StarStarStarStarStar I have always been happy with the services prov... —    (Patient since 2018)

I have always been happy with the services provided from eye exams to picking out the right glasses


StarStarStarStarStar The entire staff is pleasant and very attentive... —    (Patient since 2018)

The entire staff is pleasant and very attentive. I have been going there for many years and have never had a desire to go elsewhere.


StarStarStarStarStar  —    (Patient since 2012)

Staff is always pleasant and helpful. Dr. Cook is great. Tries different things to get my vision to the best possible place. Thank you


StarStarStarStarStar The staff and Dr. Cook make you feel very comfo... —    (Patient since 2005)

The staff and Dr. Cook make you feel very comfortable. I feel I received excellent care and have the upmost confidence in Dr. Cooks care.


StarStarStarStarStar  —    (Patient since 2009)

Very professional environment with the latest in technology.


StarStarStarStarStar Very professional and prompt service —    (Patient since 2003)

Very professional and prompt service


StarStarStarStarStar  —    (Patient since 2000)

Got in before my scheduled time. And got the help I needed in picking out new frames.


StarStarStarStarStar Always friendly. Exceptionally helpful and know... —    (Patient since 2011)

Always friendly. Exceptionally helpful and knowledgeable! Love coming here every year.


StarStarStarStarStar Among the best —    (Patient since 2003)

While I can't compare FEC to others--I have been with you for 17 years--this is one of the best experiences I have had among all health care providers in the area.


StarStarStarStarStar Best Eye Care in Cadillac —    (Patient since 2012)

Dr. Cook is an excellent and personable doctor who you can trust with your eyes.


StarStarStarStarStar The entire staff was professional and courteous... —    (Patient since 2018)

The entire staff was professional and courteous. I will continue to use Dr. Cook whenever I need attention to my eyes.


StarStarStarStarStar Dr Cook has been our Eye Doctor for many years.... —    (Patient since 2006)

Dr Cook has been our Eye Doctor for many years. He and his staff are wonderful.


StarStarStarStarStar Dr. Cook and his staff are great!  —    (Patient since 2005)

Dr. Cook and his staff are great!


StarStarStarStarStar Professional, friendly and respecting my time. —    (Patient since 2014)

Professional, friendly and respecting my time.


StarStarStarStarStar Thank you. ... —    (Patient since 2015)

Always a great experience coming in for appts. Thank you to Dr. Cook and Staff.


StarStarStarStarStar Excellent experience with staff and Doctor. —    (Patient since 2015)

Excellent experience with staff and Doctor.


StarStarStarStarStar If I hadn’t had a problem with two lens in my g... —    (Patient since 2004)

If I hadn’t had a problem with two lens in my glasses in less than a year, a film like expanding across the lens I would have given you a 10. As an example I was in the bank before coming for the exam and the lady who waited on me asked what was wrong with my lens. I told her I didn’t know but it was the second in less than a year. She then asked who the eye doctor was so she didn’t go there. I didn’t mention any names.


StarStarStarStarStar Friendly and caring staff —    (Patient since 2009)

Friendly and caring staff


StarStarStarStarStar Thanks for the thorough exam. —    (Patient since 2005)

Thanks for the thorough exam.


StarStarStarStarStar  —    (Patient since 2018)

Family Eye Care associates were very helpful and curteous.


StarStarStarStarStar  —    (Patient since 2009)

We love Dr. Cook and feel like we are in very capable hands with his office.


StarStarStarStarStar I appreciate that the office is not crazy busy ... —    (Patient since 2018)

I appreciate that the office is not crazy busy so I have an associate who is focused on helping me find frames. First time seeing Dr Cook and I will be back.


StarStarStarStarStar I love Dr cook  —    (Patient since 2007)

I love Dr cook and the whole staff, very attentive


StarStarStarStarStar The Best  —    (Patient since 2018)

I appreciate the expertise in all conditions of the eye, the latest technological equipment (digital eye scan is my favorite), and the latest and greatest in eye wear products! Last year I was able to purchase a new style of contact that finally worked for my eyes, only to purchase even newer and better ones this year! The same goes for my lenses, I was able to purchase eye wear just for computer work. Thank you for being the best, and staying current! Btw, the customer service in the frame department can't be beat - they will help you select what is needed for You!


StarStarStarStarStar very friendly staff and I always feel very at e... —    (Patient since 2009)

very friendly staff and I always feel very at ease when I leave knowing exactly what my health is


StarStarStarStarStar Very informative and helpful —    (Patient since 1999)

Very informative and helpful


StarStarStarStarStar Always prompt, no waiting, always friendly but ... —    (Patient since 2007)

Always prompt, no waiting, always friendly but professional.


StarStarStarStarStar  —    (Patient since 2011)

Nice office. Everyone is very nice and the exam was good. I like Dr. Cook .


StarStarStarStarStar Very friendly staff and excellent service.  —    (Patient since 2015)

Very friendly staff and excellent service.


StarStarStarStarStar Positive experience —    (Patient since 2006)

I was treated immediately and in a friendly and professional way. Everything about my experience was very positive.


StarStarStarStarStar This practice invests in the most up to date eq... —    (Patient since 2006)

This practice invests in the most up to date equipment they use for our vision health. I appreciate their concern for providing the best they can.


StarStarStarStarStar Everyone is very friendly and helpful. Very lit... —    (Patient since 2008)

Everyone is very friendly and helpful. Very little wait time.


StarStarStarStarStar The folks at Family Eye Care are the best! —    (Patient since 2005)

The folks at Family Eye Care are the best!


StarStarStarStarStar Have always been happy with the care given from... —    (Patient since 2018)

Have always been happy with the care given from this office


StarStarStarStarStar Great environment. Upbeat personnel. Efficient... —    (Patient since 2010)

Great environment. Upbeat personnel. Efficient service. Excellent results.


StarStarStarStarStar I arrived early & they took me right in. —    (Patient since 2012)

I arrived early & they took me right in.


StarStarStarStarStar Always so warm and friendly when I'm there. Inf... —    (Patient since 2011)

Always so warm and friendly when I'm there. Informative and never feel like we are a number. They do a wonderful job.


StarStarStarStarStar Dr Cook is professional, knowledgable and his o... —    (Patient since 2012)

Dr Cook is professional, knowledgable and his office always has the most up to date equipment.


StarStarStarStarNo Star I am always greeted in a friendly and professio... —    (Patient since 2009)

I am always greeted in a friendly and professional manner. Dr. Cook is a very pleasant eye doctor to work with. You never feel rushed and are encouraged to ask questions.


StarStarStarStarStar The staff is great! I have no complaints. —    (Patient since 2018)

The staff is great! I have no complaints.


StarStarStarStarStar Everyone was friendly and no long wait time for... —    (Patient since 2004)

Everyone was friendly and no long wait time for the appointment.


StarStarStarStarStar Staff always friendly, up to date equipment  —    (Patient since 2015)

Staff always friendly , seems like always updating to newest equipment.


StarStarStarStarStar Good checkup. Friendly staff. —    (Patient since 2006)

Good checkup. Friendly staff.


StarStarStarStarStar Dr Cook, has been awesome and very helpful in m... —    (Patient since 2008)

Dr Cook, has been awesome and very helpful in my eye care. I have complete trust in his exams an advice.


StarStarStarStarStar  —    (Patient since 2009)

It's great to be able to tell you how my visit was without having to call the office. Also I can tell you how it was without waiting a year and forget about tell you. Thanks


StarStarStarStarStar  —    (Patient since 2014)

Excellence, Great customer service, always a pleasure


StarStarStarStarStar I have always been very satisfied with your pra... —    (Patient since 2012)

I have always been very satisfied with your practice but the extra lengths that to make sure everything is ok with William just reinforces my confidence in the doctors. Thank you so much for your caring and thorough job you do!


StarStarStarStarStar Met with Dr Hockstetler for the first time, Wa... —    (Patient since 2009)

Met with Dr Hockstetler for the first time, Was very impressed.


StarStarNo StarNo StarNo Star Unhappy that I was charged for a retest of pres... —    (Patient since 2016)

Unhappy that I was charged for a retest of prescription after the first prescription wasn't correct and caused blurry vision when lenses were made


StarStarStarStarStar It was very easy making an appointment and Dr. ... —    (Patient since 2015)

It was very easy making an appointment and Dr. Cook is excellent at what he does.


StarStarStarStarStar Very friendly from the time you walk in answers... —    (Patient since 2009)

Very friendly from the time you walk in answers all of your questions and does not rush you out the door


StarStarStarStarStar I would like to thank Dr. Cook, Jan and office ... —    (Patient since 2012)

I would like to thank Dr. Cook, Jan and office staff for their kindness in working with me getting my glasses corrected.


StarStarStarStarStar I arrived early and was taken care of right awa... —    (Patient since 2004)

I arrived early and was taken care of right away. They always seem to have the latest in equipment for eye treatment which I think is great. The service is always very professional but down to earth at the same time.


StarStarStarStarStar  —    (Patient since 2019)

Prompt, well informed and helpful, thank you.


StarStarStarStarStar I have been seeing Dr. Cook since I was in my 5... —    (Patient since 2004)

I have been seeing Dr. Cook since I was in my 50's and like how I am treated


StarStarStarStarStar I trust and admire the work of Dr. Cook and sup... —    (Patient since 2011)

I trust and admire the work of Dr. Cook and support team provides consistently over the years. To be in a profession to help others is held in high regard. Thank you.


StarStarStarStarStar Didn't have to wait long in the waiting room, K... —    (Patient since 2014)

Didn't have to wait long in the waiting room, Kind, friendly, and knowledgable staff.


StarStarStarStarStar I just love the doctor and the staff they were ... —    (Patient since 2018)

I just love the doctor and the staff they were absolutely awesome made me feel so comfortable


StarStarStarStarStar I was extremely pleased with the service your o... —    (Patient since 2015)

I was extremely pleased with the service your office gave. From making the appointment (and having to change it) to the end of the appointment, including repairing my nose piece of the glasses I received there 2 years ago. Most offices won't touch them after the warranty is out.. Everyone was courteous and professional and made me feel like I mattered. I'm so excited to receive my new glasses.


StarStarStarStarStar Pleasant place! —    (Patient since 2014)

Pleasant place! Everyone is so pleasant and very helpful. Your prices (I pay cash) are within a reasonable rage, you have the most current equipment to take care of our eyes. You have a large selection of frames to choose from [ this is where it gets pricey :( ]


StarStarStarStarStar Knowledgeable, professional and friendly. —    (Patient since 2008)

Knowledgeable, professional and friendly.


StarStarStarStarStar The Doctors and staff are very professional. I ... —    (Patient since 2009)

The Doctors and staff are very professional. I felt like they checked out my eyes thourghly. They have a nice selection of glasses to choose from too.


StarStarStarStarStar  —    (Patient since 2018)

I had my first appointment with the doctor who took over for Dr Schneider, who had been my eye doctor for many years. She seemed very nice and handled my appointment with efficiency.


StarStarStarStarStar Eye Exam —    (Patient since 2018)

Thought my eye exam was very thorough. Was very pleased with how my husband was tested and the follow-up.


StarStarStarStarStar I enjoy online activity, but there are too many e... —    (Patient since 1998)

I enjoy online activity, but there are too many emails and reminders.


StarStarStarStarStar  —    (Patient since 2020)

The new Doctor took extra time to make sure my Rx was right. I'm very appreciate this. She is very nice and a great addition to your office.


StarStarStarStarStar Super Friendly & Professional Staff... —    (Patient since 2012)

Super Friendly & Professional Staff


StarStarStarStarStar Great doctor —    (Patient since 2000)

Dr. Cook does a very complete exam. he also goes over the results with you in detail to let you know what is going on with your eyes. I have been his patient since he took over for Dr. Gibson some 20 years ago. Would recommend him to any one that is looking for a good eye doctor.


StarStarStarStarStar On time with quick efficient sevice. Everyone is... —    (Patient since 2010)

On time with quick efficient service. Everyone is knowledgeable, Exams are right on and it all is right at your finger tips. Dr. Cook is great.


StarStarStarStarStar  —    (Patient since 2007)

Timely service and a complete exam. I feel like my needs are met here


StarStarStarStarStar Family Eye Care Associates is a excellent Office. —    (Patient since 2013)

Family Eye Care Associates is a excellent office compendently lead by Doctor Cook. Doctor Cook puts you at ease and explains everything in a manner you can understand. I have great confidence in his ability to care for my eyes in the best possible way. His office staff are all very friendly and competent in there jobs.


StarStarStarStarStar I could not be happier with the with the level of... —    (Patient since 2014)

I could not be happier with the with the level of care and customer service we received during our visit. Dr. Cook and his staff went above and beyond to delight my six year old son with his first pair of glasses and were very helpful in helping find the perfect pair of frames. Everyone is very friendly and helpful. Great job!


StarStarStarStarStar I know I'll be able to see the doctor quickly and... —    (Patient since 2002)

I know I'll be able to see the doctor quickly and efficiently


StarStarStarStarStar Wonderful service, thorough! Friendly people!... —    (Patient since 2013)

Wonderful service, thorough! Friendly people!


StarStarStarStarStar Always friendly, helpful. Accommodating. I don't think I've ever had to wait. I get there for my a... —    (Patient since 2013)

Always friendly, helpful. Accommodating. I don't think I've ever had to wait. I get there for my spot early and I always get in before my time!! Great service.


StarStarStarNo StarNo Star  —    (Patient since 2008)

Since Dr. Schneider is retiring and has been my only optometrist for many years, I am unable to recommend support for anyone that I have not yet used for my eye care.


StarStarStarStarStar  —    (Patient since 2009)

I have been a patient for a long time and I have always had s wonderful experience. Everyone is very professional there and always friendly and thorough. i can't thank you enough and whenever possible I always recommend friends and associates to Family Eyecare for service.


StarStarStarStarStar Very courteous staff and pleasant atmosphere... —    (Patient since 2009)

Very courteous staff and pleasant atmosphere


StarStarStarStarStar .Eye Exam —    (Patient since 2002)

.I am always pleased with the professional care that Dr. Cook gives me. He explains clearly how I can manage my vision issues and I fully trust him for my vision care.


StarStarStarStarStar Very friendly and knowledgable. Quick in and out of office. As with most people my time is valuabl... —    (Patient since 2010)

Very friendly and knowledgable. Quick in and out of office. As with most people my time is valuable and not having to wait to see doctor is a huge bonus!!!


StarStarStarStarStar Awesome service and freindly staff.... —    (Patient since 2014)

Awesome service and freindly staff.


StarStarStarStarStar Dr. cook is great at what he does. Very patient. Has a relaxing way of conducting his exams.... —    (Patient since 2011)

Dr. cook is great at what he does. Very patient. Has a relaxing way of conducting his exams.


StarStarStarStarStar Fast, courteous service with a smile. Always a hard decision getting new glasses. Your ladies we... —    (Patient since 2009)

Fast, courteous service with a smile. Always a hard decision getting new glasses. Your ladies were patient and helpful.


StarStarStarStarStar Excellent fast service...very caring!  —    (Patient since 2014)

Excellent fast service, called the morning of my request to be seen and scheduled in same day. It's wonderful to know that I have reliable eye care available when I need it most.


StarStarStarStarStar Great Doctor - Great Staff!... —    (Patient since 2005)

Great Doctor - Great Staff!


StarStarStarNo StarNo Star Haven't decided if I will be returning... :(  —    (Patient since 2016)

Staff was considerate and polite. Office clean and in good shape. I liked the lay out of the office. Dr Cook seemed nice. But felt I was rushed through the appointment. I am used to an appointment taking 30 minutes to an hour depending on what was being done. So taking 15 minutes seemed too quick.... especially for a new patient. In fact, I was rushed so much that he didn't even allow me to give him all of my medications. He asked me what I was taking and I started to list them and then he cut me off and then changed the subject and never got a chance to finish. I haven't decided if I will be returning next year when its time to get my next exam. Like I said, Dr Cook seemed nice enough as a person... but just felt like I was rushed through too quickly.


StarStarStarStarStar Jan Anderson —    (Patient since 1999)

Very good experience and I like how fast the appointment was.


StarStarStarStarStar Dr. Cook as always is caring and excellent in his care. His staff are friendly.... —    (Patient since 2008)

Dr. Cook as always is caring and excellent in his care. His staff are friendly.


StarStarStarStarStar I trust my eyes to Dr. Cook. That says it all. —    (Patient since 2013)

I trust my eyes to Dr. Cook. That says it all.


StarStarStarStarStar Happy —    (Patient since 2004)

I am and have always been extremely happy with Dr. Cook and his staff


StarStarStarStarStar Happy new patient —    (Patient since 2016)

I couldn't be happier with my visit and my treatment at Family Eye Care. Dr. Cook and the staff were very welcoming and friendly. Courtney went out of her way ro be accommodating also!


StarStarStarStarStar Having the test reminder for the appointment was helpful, but I only needed one —    (Patient since 2007)

Having the test reminder for the appointment was helpful, but I only needed one. Multiple texts and email reminders was overkill.


StarStarStarStarStar Very satisfied with all areas. Chose your office from an inquiry on the phone to Ashley —    (Patient since 2016)

Very satisfied with all areas. Chose your office from an inquiry on the phone to Ashley. Because of her knowledge and quickness to answer questions for me that I didn't even have the chance to ask, I immediately made an appointment without making inquiries to any other offices. I will certainly recommend Dr. Cook and his staff.


StarStarStarStarStar We were here before and were very satisfied as we are this time —    (Patient since 2012)

We were here before and were very satisfied as we are this time. We did go to another office in between apts., but are much more satisfied with this office. This survey represents both my husband and I.


StarStarStarStarStar Near future (April - June 2016), I will call Dr —    (Patient since 2017)

Near future (April - June 2016), I will call Dr. Schneider for him to set me up for a cataract schedule/evaluation in Traverse City Cedar Run Eye Center/Clinic.


StarStarStarStarNo Star Excellent examination and exam staff —    (Patient since 2016)

Excellent examination and exam staff. Communication with optic purchase as to the costing and coordination of benefits could be improved.


StarStarStarStarStar Always a great experience. Very happy with this office.  —    (Patient since 2012)

Always a great experience. Very happy with this office.


StarStarStarStarStar Still had to bring Cadillac News closer to read Peanuts comic Strip. Wonder if Dr —    (Patient since 2019)

Still had to bring Cadillac News closer to read Peanuts comic Strip. Wonder if Dr. Schneider checked this out Thursday night. Ha-Ha. Thanks for caring. Wayne The Pain


StarStarStarStarStar Found the Docter to be very thorough and very pleasant. Staff very friendly and hel —    (Patient since 2019)

Found the Docter to be very thorough and very pleasant. Staff very friendly and hel


StarStarStarStarStar Nothing...everything is going well for the practce —    (Patient since 2007)

Nothing...everything is going well for the practce


StarStarStarStarStar January 2016 Eye Exam —    (Patient since 2015)

Dr Cook is very professional. He takes ample time to explain the condition of my eyes and answer questions, which I very much appreciate.


StarStarStarStarStar The exam portion routine portion and Doctor time was good. Post doc was not —    (Patient since 2011)

The exam portion routine portion and Doctor time was good. Post doc was not. Options should be explained with financial obligations with and without insurance coverage. I waited longer at the ordering process than any other part of the visit. Some of that could have been done after I left.


StarStarStarStarStar Great service —    (Patient since 2014)

I got to my appointment a few minutes early and was immediately taken back to start the exam. Everything went quickly which was convenient because I had my 2 year old with me. Dr. Cook has a great personality and you can tell he really cares about each of his patients and takes the time to listen to your concerns.


StarStarStarStarStar You took us in without an appointment which was great, can't thank you enough. —    (Patient since 2004)

You took us in without an appointment which was great, can't thank you enough.


StarStarStarStarStar No changes needed at this time. Your services are above and beyond perfection. —    (Patient since 2013)

No changes needed at this time. Your services are above and beyond perfection.


StarStarStarStarStar I appreciated Dr Schneider arranging my appointment with Dr Straight for a cataract check-up. —    (Patient since 2009)

I appreciated Dr Schneider arranging my appointment with Dr Straight for a cataract check-up.


StarStarStarStarStar Awesome office Staff and Drs.  —    (Patient since 2006)

I didn't sit and wait at all. I have referred friends to your office in the past and will continue to. Awesome office staff and Drs. An enjoyable time as an appointment. Thanks to all.


StarStarStarStarStar I like the new text/email updates.  —    (Patient since 2008)

I like the new text/email updates.


StarStarStarStarStar It would be nice to get a copy of the office visit notes to refer back to at home. —    (Patient since 2010)

It would be nice to get a copy of the office visit notes to refer back to at home.


StarStarStarStarStar Dr. Cook was excellent, showing me the scans & pics, explaining what it all meant —    (Patient since 2011)

Dr. Cook was excellent, showing me the scans & pics, explaining what it all meant. Staff very friendly. Courtney was a very big help when it came to picking out frames that looked the best on me. I actually enjoyed my exam/visit there.


StarStarNo StarNo StarNo Star Nice visit.. —    (Patient since 2008)

Everything and everyone was very nice, and informative. I can not think of anything that would have made my visit better. Very nice . Thank you Marcia


StarStarStarStarStar Family Eye  —    (Patient since 2008)

Family Eye Care Associates is a great eye care office. I have and will continue to recommend them to anyone looking for a full service eye care facility!


StarStarStarStarStar I like it just the way it is. —    (Patient since 1998)

I like it just the way it is.


StarStarStarStarStar Personal —    (Patient since 2020)

I like how personal the staff treats me, as though we've known each other for a long time.


StarStarStarStarStar I was very pleased with everyone on your staff —    (Patient since 2013)

I was very pleased with everyone on your staff. Your office is very efficient and a pleasant place to visit for my glasses .


StarStarStarStarStar I had a good review, learned many things about my eyes and their condition and got a new... —    (Patient since 0001)

I had a good review, learned many things about my eyes and their condition and got a new prescription that should help my driving vision. I did have things explained to me that have never been explained before. Everything was explained so that I understood. Things are good!! Thanks!!


StarStarStarStarStar Your office runs so smoothly! —    (Patient since 1998)

Your office runs so smoothly!


StarStarStarStarStar Love Dr. Cook, wish my PCP was as great as him! —    (Patient since 2007)

Love Dr. Cook, wish my PCP was as great as him!


StarStarStarStarStar am very satisfied with my visit. The staff was friendly and helpful. —    (Patient since 2015)

am very satisfied with my visit. The staff was friendly and helpful.


StarStarStarStarStar Great with kids and very patient. —    (Patient since 2015)

Great with kids and very patient.


StarStarStarStarStar Your staff really understood my insurance coverage so well. —    (Patient since 2001)

Your staff really understood my insurance coverage so well.


StarStarStarStarStar Great Experience —    (Patient since 2015)

Excellent Doctor, friendly staff, great environment.


StarStarStarStarStar Top notch everything. Could not be more professional.  —    (Patient since 2012)

Top notch everything. Could not be more professional.


StarStarStarStarStar Everything and everyone were great! The care Dr.Schneider gave was second to none, Thanks, JoAnn —    (Patient since 2019)

Everything and everyone were great! The care Dr.Schneider gave was second to none, Thanks, JoAnn


StarStarStarStarStar Dr. Cook —    (Patient since 2015)

Madison loved Dr. Cook! Thanks for making her feel so comfortable.


StarStarStarStarStar Overall great visit, would definitely recommend you guys to anybody! —    (Patient since 2015)

Overall great visit, would definitely recommend you guys to anybody!


StarStarStarStarStar I would like to see you offer a way to take a picture when we are trying on new frames —    (Patient since 2007)

I would like to see you offer a way to take a picture when we are trying on new frames. it is difficult to make a choice when we can't see because we don't have our prescription lenses in the frames that we are trying on.


StarStarStarStarStar Sorry to hear that Dr. Schneider is retiring —    (Patient since 2008)

Sorry to hear that Dr. Schneider is retiring however he deserves a well-deserved rest. He will be sadly missed by all his patients !!


StarStarStarStarStar Completely satisfied. I wouldn't change anything. —    (Patient since 2019)

Completely satisfied. I wouldn't change anything.


StarStarStarStarStar Wish you had a larger selection of frames to choose from —    (Patient since 2009)

Wish you had a larger selection of frames to choose from


StarStarStarStarStar Great service —    (Patient since 2003)

Very friendly and professional


StarStarStarStarStar 5++stars —    (Patient since 2013)

Always a wonderful experience going every year for eye check ups. Staff very friendly and knowledgable and helpful!


StarStarStarStarStar 5++ Stars! —    (Patient since 2013)

Always a pleasure to visit everyone at Family Eye Care! Wonderful group of people!


StarStarStarStarStar I care about being comfortable with my regular physicians —    (Patient since 2011)

I care about being comfortable with my regular physicians. I like the laid back atmosphere paired with the professional and caring attitudes of everyone that works here.


StarStarStarStarStar I always enjoy my visits. Everyone is always friendly and are very helpful. —    (Patient since 1999)

I always enjoy my visits. Everyone is always friendly and are very helpful.


StarStarStarStarStar I was greeted at once at main desk —    (Patient since 2005)

I was greeted at once at main desk. Not having my insurance card with me, she called the company and verified that I was insured. Right from there to pretesting and Dr. Cook met me right after.


StarStarStarStarStar Dr. Schneider has taken care of my vision needs in excellent fashion for a long, long time —    (Patient since 2008)

Dr. Schneider has taken care of my vision needs in excellent fashion for a long, long time. I am not looking forward to the day when I will not be afforded his professional care.


StarStarStarStarStar Very helpful in helping me pick out glasses and explaining my options on the glasses —    (Patient since 2016)

Very helpful in helping me pick out glasses and explaining my options on the glasses


StarStarStarStarStar I was very happy with my visit and always have been. —    (Patient since 2018)

I was very happy with my visit and always have been.


StarStarStarStarStar very helpful and friendly enjoyed my visit  —    (Patient since 2008)

very helpful and friendly enjoyed my visit


StarStarStarStarStar I like the new text alerts and that you schedule the appointments automatically —    (Patient since 2010)

I like the new text alerts and that you schedule the appointments automatically. Very friendly atmosphere.


StarStarStarStarStar Had to have a test done before I took a certain prescription, they were able to get me in right... —    (Patient since 2015)

Had to have a test done before I took a certain prescription, they were able to get me in right away to take care of it. Thank you for the quick service.


StarStarStarStarStar Always nice to go here. Friendly and on time. I don't think I've ever had to wait for an appt —    (Patient since 2012)

Always nice to go here. Friendly and on time. I don't think I've ever had to wait for an appt. whenever I have needed adjustments to my glasses they take me right back and fix them for me!


StarStarStarStarStar Always very professional and friendly. They know all about my insurance and co pays —    (Patient since 2011)

Always very professional and friendly. They know all about my insurance and co pays. Never any surprise charges. I love that!


StarStarStarStarStar Everyone is great, friendly, helpful, kind, & totally smart about eyes, & health!  —    (Patient since 2006)

Everyone is great, friendly, helpful, kind, & totally smart about eyes, & health!


StarStarStarStarNo Star Visit —    (Patient since 2007)

all in all it was a good visit.


StarStarStarStarStar My family has been coming to Dr. Cook for over 10 years, and we love him and the staff —    (Patient since 2007)

My family has been coming to Dr. Cook for over 10 years, and we love him and the staff. Always friendly and helpful


StarStarStarStarStar Schneider is the BEST !!!! I think I've been a patient of his for 20 years... —    (Patient since 2019)

Schneider is the BEST !!!! I think I've been a patient of his for 20 years....:) :) :) Jack Campbell


StarStarStarStarStar Very professional and friendly atmosphere.  —    (Patient since 2010)

Very professional and friendly atmosphere.


StarStarStarStarStar Everyone was very, friendly and helpful —    (Patient since 2017)

Everyone was very, friendly and helpful. Eye exam took a very little time and was ver y professionally done. All questions were answered.


StarStarStarStarStar I am always satisfied with my visits and treatment plans. Dr —    (Patient since 2002)

I am always satisfied with my visits and treatment plans. Dr. Cook goes into detail about things and never rushes the appointment. I feel I am in excellent hands for my vision needs.


StarStarStarStarStar we could not be happier. we did not make it easy as we were traveling and had our dogs with us —    (Patient since 2007)

we could not be happier. we did not make it easy as we were traveling and had our dogs with us. everyone worked with us to make it happen.


StarNo StarNo StarNo StarNo Star Due to you not understanding our insurance, you had us pay the bill and now the insurance will not... —    (Patient since 2015)

Due to you not understanding our insurance, you had us pay the bill and now the insurance will not reimburse us for his visit.


StarStarStarStarStar It was overall the best eye care experience I've had hands down!  —    (Patient since 2015)

It was overall the best eye care experience I've had hands down!


StarStarStarStarStar Dr Cook is awesome - he takes the time to talk to you and explain things —    (Patient since 2006)

Dr Cook is awesome - he takes the time to talk to you and explain things. Great Doctor and great staff!


StarStarStarStarStar Great service - Great people —    (Patient since 2004)

Great service - Great people


StarStarStarStarStar Good visit —    (Patient since 2008)

Good visit. It would be nice if there were a few more frame options to those of us who have low income.


StarStarStarStarStar Beautiful office and staff! Great service at a resonable price —    (Patient since 2000)

Beautiful office and staff! Great service at a resonable price. I would highly recommend this office to everyone!


StarStarStarStarStar Very professional and friendly. —    (Patient since 2005)

Very professional and friendly.


StarStarStarStarStar I Like your Service just the way it is fast friendly and There When I need it thank you so much... —    (Patient since 2013)

I Like your Service just the way it is fast friendly and There When I need it thank you so much for all you do .


StarStarStarStarStar Front staff are very friendly and welcoming.  —    (Patient since 2015)

Front staff are very friendly and welcoming. Dr. Cook was determined to find the right contact lenses for my prescription after mine where discontinued after fifteen plus years. Was successful by keeping informed on the newest products.


StarStarStarStarStar I have no suggestions, services, office and staff are great.  —    (Patient since 2002)

I have no suggestions, services, office and staff are great.