Reviews

Hardly any wait time before being seen.

Dec 6, 2021

Dr. Cook is professional and provides great service. He's also personable and can start up a conversation that we had over a year ago. Highly recommend.

Oct 13, 2021

As always, the staff was friendly, efficient and pleasant to have take care of my concerns.

Aug 13, 2021

great office/staff! always easy to work with even in emergencies

Jul 21, 2021

Awesome Drs office. Everyone is very nice and professional. Dr Cook is great.

Jul 5, 2021

Dr Cook's office is up to date with equipment and the staff is very helpful and pleasant. Dr. Cook's exams are thorough and friendly.

May 14, 2021

Visiting Family Eye Care is like visiting family. Everyone is happy and genuinely take the time to make sure your glasses are exactly what you want and you feel confident in them and that everything fits perfect.

Apr 13, 2021

He is always thorough, friendly, and professional

Apr 9, 2021

Very Friendly and professional

Mar 28, 2021

I have been a patient with Dr. Cook for many years. I really enjoy going to see Dr. Cook for all my vision needs or concerns. He is very knowledgeable, professional and down to earth type of doctor!

Feb 14, 2021

Always very professional when one enters the office. Quick to get to the root of a problem with satisfied results.

Feb 11, 2021

the staff are professional. They treat you as family not just a patient. Highly recommend this office.

Feb 1, 2021

Friendly staff. Great fast service. Thorough examination.

Jan 29, 2021

Great treatment and service. Everyone is very friendly! Thanks!

Jan 27, 2021

All good ,everyone was great

Jan 8, 2021

Dr. Cook was an absolute professional. He was informative, answered all my questions and made me feel very comfortable. He took the time to get to know me a little and also shared a little about himself, which i greatly appreciated. The staff was great too! The lady at the desk was very welcoming and kind and the girl who worked with me before the exam was so patient with me and a true professional. Lastly, the girl who helped me with my glasses, loved her! She knew exactly what she was doing and was fantastic! They have certainly earned my trust and my business!

Dec 21, 2020

Always feel well taken care of in this office from exam to picking glasses

Dec 17, 2020

I am a long time customer. Actually, I believe I was Dr. Cook's first patient. He is a wonderful doctor, and his staff is also friendly and professional.

Dec 12, 2020

I only trust my eyes with them- I have since moved but drive back once a year for the best eye care!

Nov 23, 2020

There was no wait time for my appt. Very professional and I appreciate that Dr. Cook was very thorough in health inquiries as so much is related to healthy vision.

Nov 19, 2020

I like the updates and reminders!

Nov 12, 2020

Staff and Dr. Cook very professional and knowledgeable. Everyone that worked with me was nice and friendly. I felt I was in good hands, was comfortable, and wasn't rushed. Came home to recommend your office to my fiance. I know alot of patients don't want to hear the truth about glasses looking good or not looking, but I found it refreshing and greatly appreciated Mary (I think that was her name) and her honesty, she was very nice and fun to work with. I liked her alot, she is a GREAT ASSET to your office.

Nov 6, 2020

Always friendly helpful and inviting.

Oct 29, 2020

Very friendly staff with a large selection of optics

Oct 23, 2020

I've never had an issue here! Typically do not have to wait long at all. Staff is friendly and very helpful. They are great at helping me choose the best glasses for my face! I can easily get a copy of my perscription upon request as well. I would recommend.

Oct 10, 2020

Have always been happy with his services.

Sep 28, 2020

Great, friendly service!!

Sep 19, 2020

Friendly, open honest communication

Sep 19, 2020

Was very happy with this visit with being able to get worked in and didn't have to wait around for days AND once I got there I didn't have to wair around in the office to be seen. Very pleased over all with your Very Friendly staff.

Sep 18, 2020

I have no complaint with my office visit the waiting time is not long and I will refer you to any of my friend thank you

Sep 17, 2020

Friendly efficient and thorough.

Sep 6, 2020

Very knowledgeable, friendly and efficient!

Sep 6, 2020

Dr. Cook was very friendly and supportive. Thorough yet personable. Employee Mary was a delight. She was also friendly and helpful. She was open and engaging. Thank you for a most enjoyable experience.

Sep 3, 2020

not much wait time, very efficient and helpful

Aug 31, 2020

I have already recommended your office to some friends. I really liked the no drops exam. Could drive after and see where I was going.

Aug 26, 2020

Dr. Cook and his staff are friendly, professional and compassionate. They go above and beyond to help. INFINITE GRATITUDE

Aug 18, 2020

Very satisfied with the care and attention to safety that we were treated with. The whole staff was pleasant and efficient, We got a very thorough exam !!!

Aug 5, 2020

Friendly staff Dr.Cook takes the time to explain what he is doing and what the outcome will be

Aug 2, 2020

Don't need so many reminders.! Got emails and texts...

Aug 1, 2020

Friendly and professional office. I always appreciate the help from the gals in regards to picking a frame. Dr Cook is a great dr.

Jul 24, 2020

Always love this place. Friendly, very helpful

Jul 17, 2020

Dr. Cook and his entire staff are wonderful to work with. Kind, caring, knowledgeable and professional!

Jul 14, 2020

Very friendly and well trained staff.

Jul 11, 2020

I’ve been seeing Dr cook many years and has always been patient. He has taken me and my husband in on the same day for emergencies. Not one complaint on this clinic

Jul 10, 2020

Dr. Cook is very knowledgable and very thorough in his exams. He explains everything in easy to understand terms and answers all your questions. He makes you feel you are his most important patient of the day! The staff is also very knowledgable and friendly. They are a great help in frame selection and help with billing your insurance. Always there to answer questions and they are always pleasant.

Jul 9, 2020

I felt very comfortable there

Jul 9, 2020

Everyone is great! Kind, quick, thorough, professional, skilled, pleasant, wonderful@

Jul 2, 2020

You guys are stuck with me.

Jun 27, 2020

Everybody in this office is very nice, I was very comfortable, to talk to everyone. Very nice, and easy to talk to. I will recommend friend and anyone who ask .

Jun 25, 2020

Was great to get my eyes checked out , amid this Covis, thanks see you next year!

Jun 25, 2020

Very nice doctor and very professional

May 29, 2020

Very professional staff and office. Quick service with a smile. Always willing to take the extra mile.

May 26, 2020

DR.COOK AND THE STAFF DO A GREAT JOB ! BEST IN TOWN

Mar 13, 2020

THE STAFF AND DR COOK ARE VERY COURTEOUS AND THOROUGH IN THEY'RE EXAMS.

Feb 25, 2020

Always great customer service

Feb 14, 2020

Dr. Cook and his staff are always so courteous and friendly. Our family has been going there for a long time and I wouldn't trust my eye care to anyone else.

Jan 30, 2020

As a new patient to Family Eye Care I was impressed that the staff and doctor both were aware of our previous eye care history. The exam was thorough and explained in detail. Questions I had were addressed.

Jan 23, 2020

Dave and his staff are friendly and professional.

Jan 4, 2020

Great service getting to us so fast.

Dec 20, 2019

Dr Cook and his staff are very caring people. Great office to go to.

Dec 18, 2019

It’s easy to make appointments & if need to be changed, they are kind to help. At my appointment it was thorough & quick with no wait time.

Dec 18, 2019

Friendly staff😊. Very informative information regarding each test and do not have to wait for results. Have been with Dr. Cook for a long time would recommend him to anyone needing an eye doctor.

Dec 14, 2019

Dr Cook and his staff are the greatest! They are knowledgeable and friendly and make you feel right at home!

Dec 12, 2019

This was my 3 1/2 year old sons first eye dr. appt Dr. David Cook made this exam fun and easy for my little guy.

Nov 25, 2019

the office staff is very friendly and supportive and Dr. Cook is always pleasant and very personable.

Nov 9, 2019

Dr. Cook and his staff our very professional and they make you feel right at home. The office is clean and stylish and the equipment is of the latest technology. I wouldn't go anywhere else for eye care.

Nov 8, 2019

I appreciate your efficiency, your thurouness, and your professionalism.

Oct 23, 2019

Great job very thorough. Lots of choices for eye wear

Oct 22, 2019

Great atmosphere very friendly staff and doctor.

Oct 19, 2019

Dr cook is Amazing...everyone there is super friendly and treats you like family...making appointments are easy and always on time ...service is exceptional and everyone smiles ..

Oct 9, 2019

Always on time and friendly workers!

Oct 2, 2019

love it doc always a great visit

Sep 18, 2019

Great Team! The Doctor takes the time to talk/explain everything to us. He's very accommodating to our entire family.

Sep 6, 2019

Office excellence from employees to the optometrist!

Aug 28, 2019

I appreciate that the office is not crowded and chaotic. Before I came back to this office after Dr. Schneider retired, I tried another and the office setting alone would keep me from returning.

Aug 21, 2019

Friendly, knowledgable staff and a very skilled, talented doctor!

Aug 12, 2019

Family Eye Care Associates is an awesome team. They are friendly, competent, and always willing to help.

Aug 2, 2019

Dr. Cook is comfortable. His easy way of talking to his patients, and explaining things is like talking to a long time friend.

Aug 1, 2019

I was early for my appointment but was taken in right away. Testing was done without a hitch and explained to me what they were doing.

Jul 24, 2019

The ladies in the office are so wonderful because I have no clue what frames to pick out and they always rock it out for me!!

Jul 13, 2019

very delighted with the service, exam, friendly folks,NOW waiting for the new glasses

Jun 26, 2019

This is one of the best eye care places I have gone to- and I have gone to a lot in my lifetime! The staff is the friendliest and most helpful in picking out new frames, plus the selection is larger than most, with new frames and styles frequently. The doctor is experienced and knowledgeable of all conditions and his recommendations have worked perfectly each time. The equipment is the latest technology, with a digital eye scan (NO DILATION NEEDED NOW) and I can return to work immediately after my appointment. I trust the doctor, and the staff always make me feel so great!! Such a positive experience over all...Job well done!

Jun 19, 2019

Very friendly, I felt very welcomed!

Jun 19, 2019

Knowledgeable, helpful, friendly

Jun 14, 2019

I've only been here twice, but have had good experiences both times. They helped me understand my insurance coverage and are very friendly.

May 23, 2019

They are great, and friendly, quick and thorough!

May 11, 2019

I have been very happy with Dr. Cook and his staff. There is no pressure. They are fun and very helpful.

Apr 23, 2019

Was called in before scheduled time.

Apr 16, 2019

Love Dr Cook! Very personable. A quick and thorough appointment. Staff great with helping with glasses as well!

Mar 27, 2019

Quality care with a wonderful staff!

Mar 23, 2019

Friendly people, appointment was right on time, very little waiting, in and out in an hour.

Mar 18, 2019

Great service , friendly staff, knowledgeable doctor .. and is all local business

Feb 16, 2019

Great service and friendly staff. Dr Cook is very professional and provides excellent customer service.

Feb 8, 2019

Dr. Cook is a very efficient eye doctor and is a pleasure to do business with.

Feb 4, 2019

The staff are friendly, helpful and professional. They are interested in you as a person making you feel like family.

Feb 1, 2019

Last Friday, I experienced a worrisome issue with my left eye. Luckily I was in town, so I immediately drove to Family Eye Care. Even though I didn't have an appointment, I received prompt attention from Dr. Cook and his staff. Their kindness and quick action was greatly appreciated!

Jan 14, 2019

I would not recommend to anyone with Medicaid. The doctor was great, but the frames offered were just junk that probably didn't sell. No selection for Medicaid patients.

Jan 5, 2019

As always everyone was great, office staff & of course the girl who did my eye check before I could see the Doc, who was very helpful & as always very cordial.

Dec 22, 2018

Dr Cook was timely and thorough checking my eyes. He was patient and kind in taking the time I needed for each test and question.

Dec 16, 2018

Professional and friendly.

Dec 12, 2018

Quick in & out appointments. Very friendly & knowledgeable staff. Up to date equipment for complete & accurate exams.

Dec 5, 2018

Just love everyone in there. They make you feel like you're one of the family.

Nov 29, 2018

Friendly, customer-oriented business. Listen to you and make sure you understand everything they're doing.

Nov 21, 2018

I have always been happy with the services provided from eye exams to picking out the right glasses

Nov 13, 2018

The entire staff is pleasant and very attentive. I have been going there for many years and have never had a desire to go elsewhere.

Nov 12, 2018

Staff is always pleasant and helpful. Dr. Cook is great. Tries different things to get my vision to the best possible place. Thank you

Oct 25, 2018

The staff and Dr. Cook make you feel very comfortable. I feel I received excellent care and have the upmost confidence in Dr. Cooks care.

Oct 25, 2018

Very professional environment with the latest in technology.

Oct 19, 2018

Very professional and prompt service

Oct 11, 2018

Got in before my scheduled time. And got the help I needed in picking out new frames.

Oct 8, 2018

Always friendly. Exceptionally helpful and knowledgeable! Love coming here every year.

Sep 28, 2018

While I can't compare FEC to others--I have been with you for 17 years--this is one of the best experiences I have had among all health care providers in the area.

Sep 8, 2018

Dr. Cook is an excellent and personable doctor who you can trust with your eyes.

Sep 7, 2018

The entire staff was professional and courteous. I will continue to use Dr. Cook whenever I need attention to my eyes.

Aug 15, 2018

Dr Cook has been our Eye Doctor for many years. He and his staff are wonderful.

Aug 4, 2018

Dr. Cook and his staff are great!

Jul 31, 2018

Professional, friendly and respecting my time.

Jul 27, 2018

Always a great experience coming in for appts. Thank you to Dr. Cook and Staff.

Jul 12, 2018

Excellent experience with staff and Doctor.

Jun 28, 2018

If I hadn’t had a problem with two lens in my glasses in less than a year, a film like expanding across the lens I would have given you a 10. As an example I was in the bank before coming for the exam and the lady who waited on me asked what was wrong with my lens. I told her I didn’t know but it was the second in less than a year. She then asked who the eye doctor was so she didn’t go there. I didn’t mention any names.

Jun 22, 2018

Friendly and caring staff

Jun 19, 2018

Thanks for the thorough exam.

Jun 16, 2018

Family Eye Care associates were very helpful and curteous.

Jun 13, 2018

We love Dr. Cook and feel like we are in very capable hands with his office.

May 23, 2018

I appreciate that the office is not crazy busy so I have an associate who is focused on helping me find frames. First time seeing Dr Cook and I will be back.

May 21, 2018

I love Dr cook and the whole staff, very attentive

May 19, 2018

I appreciate the expertise in all conditions of the eye, the latest technological equipment (digital eye scan is my favorite), and the latest and greatest in eye wear products! Last year I was able to purchase a new style of contact that finally worked for my eyes, only to purchase even newer and better ones this year! The same goes for my lenses, I was able to purchase eye wear just for computer work. Thank you for being the best, and staying current! Btw, the customer service in the frame department can't be beat - they will help you select what is needed for You!

May 14, 2018

very friendly staff and I always feel very at ease when I leave knowing exactly what my health is

May 7, 2018

Very informative and helpful

May 5, 2018

Always prompt, no waiting, always friendly but professional.

Apr 25, 2018

Nice office. Everyone is very nice and the exam was good. I like Dr. Cook .

Apr 20, 2018

Very friendly staff and excellent service.

Mar 25, 2018

I was treated immediately and in a friendly and professional way. Everything about my experience was very positive.

Dec 11, 2017

This practice invests in the most up to date equipment they use for our vision health. I appreciate their concern for providing the best they can.

Dec 7, 2017

Everyone is very friendly and helpful. Very little wait time.

Nov 15, 2017

The folks at Family Eye Care are the best!

Nov 13, 2017

Have always been happy with the care given from this office

Nov 4, 2017

Great environment. Upbeat personnel. Efficient service. Excellent results.

Oct 25, 2017

I arrived early & they took me right in.

Oct 21, 2017

Always so warm and friendly when I'm there. Informative and never feel like we are a number. They do a wonderful job.

Sep 18, 2017

Dr Cook is professional, knowledgable and his office always has the most up to date equipment.

Aug 30, 2017

I am always greeted in a friendly and professional manner. Dr. Cook is a very pleasant eye doctor to work with. You never feel rushed and are encouraged to ask questions.

Aug 18, 2017

The staff is great! I have no complaints.

Aug 18, 2017

Everyone was friendly and no long wait time for the appointment.

Aug 14, 2017

Staff always friendly , seems like always updating to newest equipment.

Aug 3, 2017

Good checkup. Friendly staff.

Jul 27, 2017

Dr Cook, has been awesome and very helpful in my eye care. I have complete trust in his exams an advice.

Jul 21, 2017

It's great to be able to tell you how my visit was without having to call the office. Also I can tell you how it was without waiting a year and forget about tell you. Thanks

Jul 13, 2017

Excellence, Great customer service, always a pleasure

Jul 11, 2017

I have always been very satisfied with your practice but the extra lengths that to make sure everything is ok with William just reinforces my confidence in the doctors. Thank you so much for your caring and thorough job you do!

Jun 24, 2017

Met with Dr Hockstetler for the first time, Was very impressed.

Jun 22, 2017

Unhappy that I was charged for a retest of prescription after the first prescription wasn't correct and caused blurry vision when lenses were made

Jun 1, 2017

It was very easy making an appointment and Dr. Cook is excellent at what he does.

May 8, 2017

Very friendly from the time you walk in answers all of your questions and does not rush you out the door

Apr 28, 2017

I would like to thank Dr. Cook, Jan and office staff for their kindness in working with me getting my glasses corrected.

Apr 28, 2017

I arrived early and was taken care of right away. They always seem to have the latest in equipment for eye treatment which I think is great. The service is always very professional but down to earth at the same time.

Apr 14, 2017

Prompt, well informed and helpful, thank you.

Mar 30, 2017

I have been seeing Dr. Cook since I was in my 50's and like how I am treated

Feb 2, 2017

I trust and admire the work of Dr. Cook and support team provides consistently over the years. To be in a profession to help others is held in high regard. Thank you.

Jan 28, 2017

Didn't have to wait long in the waiting room, Kind, friendly, and knowledgable staff.

Jan 22, 2017

I just love the doctor and the staff they were absolutely awesome made me feel so comfortable

Jan 22, 2017

I was extremely pleased with the service your office gave. From making the appointment (and having to change it) to the end of the appointment, including repairing my nose piece of the glasses I received there 2 years ago. Most offices won't touch them after the warranty is out.. Everyone was courteous and professional and made me feel like I mattered. I'm so excited to receive my new glasses.

Jan 20, 2017

Pleasant place! Everyone is so pleasant and very helpful. Your prices (I pay cash) are within a reasonable rage, you have the most current equipment to take care of our eyes. You have a large selection of frames to choose from [ this is where it gets pricey :( ]

Dec 11, 2016

Knowledgeable, professional and friendly.

Dec 1, 2016

The Doctors and staff are very professional. I felt like they checked out my eyes thourghly. They have a nice selection of glasses to choose from too.

Nov 20, 2016

I had my first appointment with the doctor who took over for Dr Schneider, who had been my eye doctor for many years. She seemed very nice and handled my appointment with efficiency.

Oct 23, 2016

Thought my eye exam was very thorough. Was very pleased with how my husband was tested and the follow-up.

Oct 22, 2016

I enjoy online activity, but there are too many emails and reminders.

Oct 20, 2016

The new Doctor took extra time to make sure my Rx was right. I'm very appreciate this. She is very nice and a great addition to your office.

Oct 9, 2016

Super Friendly & Professional Staff

Sep 29, 2016

Dr. Cook does a very complete exam. he also goes over the results with you in detail to let you know what is going on with your eyes. I have been his patient since he took over for Dr. Gibson some 20 years ago. Would recommend him to any one that is looking for a good eye doctor.

Sep 23, 2016

On time with quick efficient service. Everyone is knowledgeable, Exams are right on and it all is right at your finger tips. Dr. Cook is great.

Sep 23, 2016

Timely service and a complete exam. I feel like my needs are met here

Sep 22, 2016

Family Eye Care Associates is a excellent office compendently lead by Doctor Cook. Doctor Cook puts you at ease and explains everything in a manner you can understand. I have great confidence in his ability to care for my eyes in the best possible way. His office staff are all very friendly and competent in there jobs.

Sep 21, 2016

I could not be happier with the with the level of care and customer service we received during our visit. Dr. Cook and his staff went above and beyond to delight my six year old son with his first pair of glasses and were very helpful in helping find the perfect pair of frames. Everyone is very friendly and helpful. Great job!

Sep 17, 2016

I know I'll be able to see the doctor quickly and efficiently

Sep 14, 2016

Wonderful service, thorough! Friendly people!

Aug 10, 2016

Always friendly, helpful. Accommodating. I don't think I've ever had to wait. I get there for my spot early and I always get in before my time!! Great service.

Aug 10, 2016

Since Dr. Schneider is retiring and has been my only optometrist for many years, I am unable to recommend support for anyone that I have not yet used for my eye care.

Jul 29, 2016

I have been a patient for a long time and I have always had s wonderful experience. Everyone is very professional there and always friendly and thorough. i can't thank you enough and whenever possible I always recommend friends and associates to Family Eyecare for service.

Jul 14, 2016

Very courteous staff and pleasant atmosphere

Jul 14, 2016

.I am always pleased with the professional care that Dr. Cook gives me. He explains clearly how I can manage my vision issues and I fully trust him for my vision care.

Jul 4, 2016

Very friendly and knowledgable. Quick in and out of office. As with most people my time is valuable and not having to wait to see doctor is a huge bonus!!!

Jul 1, 2016

Awesome service and freindly staff.

Jun 19, 2016

Dr. cook is great at what he does. Very patient. Has a relaxing way of conducting his exams.

Jun 17, 2016

Fast, courteous service with a smile. Always a hard decision getting new glasses. Your ladies were patient and helpful.

May 13, 2016

Excellent fast service, called the morning of my request to be seen and scheduled in same day. It's wonderful to know that I have reliable eye care available when I need it most.

May 8, 2016

Great Doctor - Great Staff!

May 6, 2016

Staff was considerate and polite. Office clean and in good shape. I liked the lay out of the office. Dr Cook seemed nice. But felt I was rushed through the appointment. I am used to an appointment taking 30 minutes to an hour depending on what was being done. So taking 15 minutes seemed too quick.... especially for a new patient. In fact, I was rushed so much that he didn't even allow me to give him all of my medications. He asked me what I was taking and I started to list them and then he cut me off and then changed the subject and never got a chance to finish. I haven't decided if I will be returning next year when its time to get my next exam. Like I said, Dr Cook seemed nice enough as a person... but just felt like I was rushed through too quickly.

May 6, 2016

Very good experience and I like how fast the appointment was.

May 4, 2016

Dr. Cook as always is caring and excellent in his care. His staff are friendly.

Apr 28, 2016

I trust my eyes to Dr. Cook. That says it all.

Apr 14, 2016

I am and have always been extremely happy with Dr. Cook and his staff

Apr 2, 2016

I couldn't be happier with my visit and my treatment at Family Eye Care. Dr. Cook and the staff were very welcoming and friendly. Courtney went out of her way ro be accommodating also!

Mar 23, 2016

Having the test reminder for the appointment was helpful, but I only needed one. Multiple texts and email reminders was overkill.

Mar 16, 2016

Very satisfied with all areas. Chose your office from an inquiry on the phone to Ashley. Because of her knowledge and quickness to answer questions for me that I didn't even have the chance to ask, I immediately made an appointment without making inquiries to any other offices. I will certainly recommend Dr. Cook and his staff.

Mar 6, 2016

We were here before and were very satisfied as we are this time. We did go to another office in between apts., but are much more satisfied with this office. This survey represents both my husband and I.

Mar 3, 2016

Near future (April - June 2016), I will call Dr. Schneider for him to set me up for a cataract schedule/evaluation in Traverse City Cedar Run Eye Center/Clinic.

Feb 24, 2016

Excellent examination and exam staff. Communication with optic purchase as to the costing and coordination of benefits could be improved.

Feb 19, 2016

Always a great experience. Very happy with this office.

Feb 11, 2016

Still had to bring Cadillac News closer to read Peanuts comic Strip. Wonder if Dr. Schneider checked this out Thursday night. Ha-Ha. Thanks for caring. Wayne The Pain

Feb 6, 2016

Found the Docter to be very thorough and very pleasant. Staff very friendly and hel

Feb 5, 2016

Nothing...everything is going well for the practce

Jan 27, 2016

Dr Cook is very professional. He takes ample time to explain the condition of my eyes and answer questions, which I very much appreciate.

Jan 23, 2016

The exam portion routine portion and Doctor time was good. Post doc was not. Options should be explained with financial obligations with and without insurance coverage. I waited longer at the ordering process than any other part of the visit. Some of that could have been done after I left.

Jan 23, 2016

I got to my appointment a few minutes early and was immediately taken back to start the exam. Everything went quickly which was convenient because I had my 2 year old with me. Dr. Cook has a great personality and you can tell he really cares about each of his patients and takes the time to listen to your concerns.

Jan 8, 2016

You took us in without an appointment which was great, can't thank you enough.

Jan 6, 2016

No changes needed at this time. Your services are above and beyond perfection.

Jan 1, 2016

I appreciated Dr Schneider arranging my appointment with Dr Straight for a cataract check-up.

Dec 16, 2015

I didn't sit and wait at all. I have referred friends to your office in the past and will continue to. Awesome office staff and Drs. An enjoyable time as an appointment. Thanks to all.

Dec 11, 2015

I like the new text/email updates.

Dec 11, 2015

It would be nice to get a copy of the office visit notes to refer back to at home.

Nov 26, 2015

Dr. Cook was excellent, showing me the scans & pics, explaining what it all meant. Staff very friendly. Courtney was a very big help when it came to picking out frames that looked the best on me. I actually enjoyed my exam/visit there.

Nov 20, 2015

Everything and everyone was very nice, and informative. I can not think of anything that would have made my visit better. Very nice . Thank you Marcia

Nov 11, 2015

Family Eye Care Associates is a great eye care office. I have and will continue to recommend them to anyone looking for a full service eye care facility!

Oct 14, 2015

I like it just the way it is.

Oct 10, 2015

I like how personal the staff treats me, as though we've known each other for a long time.

Sep 26, 2015

I was very pleased with everyone on your staff. Your office is very efficient and a pleasant place to visit for my glasses .

Sep 22, 2015

I had a good review, learned many things about my eyes and their condition and got a new prescription that should help my driving vision. I did have things explained to me that have never been explained before. Everything was explained so that I understood. Things are good!! Thanks!!

Sep 19, 2015

Your office runs so smoothly!

Sep 17, 2015

Love Dr. Cook, wish my PCP was as great as him!

Sep 11, 2015

am very satisfied with my visit. The staff was friendly and helpful.

Sep 4, 2015

Great with kids and very patient.

Sep 3, 2015

Your staff really understood my insurance coverage so well.

Aug 29, 2015

Excellent Doctor, friendly staff, great environment.

Aug 28, 2015

Top notch everything. Could not be more professional.

Aug 27, 2015

Everything and everyone were great! The care Dr.Schneider gave was second to none, Thanks, JoAnn

Aug 9, 2015

Madison loved Dr. Cook! Thanks for making her feel so comfortable.

Aug 7, 2015

Overall great visit, would definitely recommend you guys to anybody!

Aug 1, 2015

I would like to see you offer a way to take a picture when we are trying on new frames. it is difficult to make a choice when we can't see because we don't have our prescription lenses in the frames that we are trying on.

Jul 30, 2015

Sorry to hear that Dr. Schneider is retiring however he deserves a well-deserved rest. He will be sadly missed by all his patients !!

Jul 27, 2015

Completely satisfied. I wouldn't change anything.

Jul 26, 2015

Wish you had a larger selection of frames to choose from

Jul 25, 2015

Very friendly and professional

Jul 24, 2015

Always a wonderful experience going every year for eye check ups. Staff very friendly and knowledgable and helpful!

Jul 23, 2015

Always a pleasure to visit everyone at Family Eye Care! Wonderful group of people!

Jul 23, 2015

I care about being comfortable with my regular physicians. I like the laid back atmosphere paired with the professional and caring attitudes of everyone that works here.

Jul 22, 2015

I always enjoy my visits. Everyone is always friendly and are very helpful.

Jul 19, 2015

I was greeted at once at main desk. Not having my insurance card with me, she called the company and verified that I was insured. Right from there to pretesting and Dr. Cook met me right after.

Jul 17, 2015

Dr. Schneider has taken care of my vision needs in excellent fashion for a long, long time. I am not looking forward to the day when I will not be afforded his professional care.

Jul 15, 2015

Very helpful in helping me pick out glasses and explaining my options on the glasses

Jul 13, 2015

I was very happy with my visit and always have been.

Jul 11, 2015

very helpful and friendly enjoyed my visit

Jul 6, 2015

I like the new text alerts and that you schedule the appointments automatically. Very friendly atmosphere.

Jun 24, 2015

Had to have a test done before I took a certain prescription, they were able to get me in right away to take care of it. Thank you for the quick service.

Jun 21, 2015

Always nice to go here. Friendly and on time. I don't think I've ever had to wait for an appt. whenever I have needed adjustments to my glasses they take me right back and fix them for me!

Jun 18, 2015

Always very professional and friendly. They know all about my insurance and co pays. Never any surprise charges. I love that!

Jun 18, 2015

Everyone is great, friendly, helpful, kind, & totally smart about eyes, & health!

Jun 13, 2015

all in all it was a good visit.

Jun 5, 2015

My family has been coming to Dr. Cook for over 10 years, and we love him and the staff. Always friendly and helpful

Jun 4, 2015

Schneider is the BEST !!!! I think I've been a patient of his for 20 years....:) :) :) Jack Campbell

Jun 4, 2015

Very professional and friendly atmosphere.

Jun 1, 2015

Everyone was very, friendly and helpful. Eye exam took a very little time and was ver y professionally done. All questions were answered.

May 31, 2015

I am always satisfied with my visits and treatment plans. Dr. Cook goes into detail about things and never rushes the appointment. I feel I am in excellent hands for my vision needs.

May 30, 2015

we could not be happier. we did not make it easy as we were traveling and had our dogs with us. everyone worked with us to make it happen.

May 28, 2015

Due to you not understanding our insurance, you had us pay the bill and now the insurance will not reimburse us for his visit.

May 26, 2015

It was overall the best eye care experience I've had hands down!

May 26, 2015

Dr Cook is awesome - he takes the time to talk to you and explain things. Great Doctor and great staff!

May 24, 2015

Great service - Great people

May 23, 2015

Good visit. It would be nice if there were a few more frame options to those of us who have low income.

May 14, 2015

Beautiful office and staff! Great service at a resonable price. I would highly recommend this office to everyone!

May 7, 2015

Very professional and friendly.

May 1, 2015

I Like your Service just the way it is fast friendly and There When I need it thank you so much for all you do .

Apr 26, 2015

Front staff are very friendly and welcoming. Dr. Cook was determined to find the right contact lenses for my prescription after mine where discontinued after fifteen plus years. Was successful by keeping informed on the newest products.

Apr 25, 2015

I have no suggestions, services, office and staff are great.

Apr 24, 2015