Eye to Eye Care

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Reviews

StarStarStarStarStar Very Helpful —    (Patient since 2021)

Eye to Eye Care went above and beyond to try to help me find frames like I wanted, and I really appreciated all the time they spent answering my questions and concerns. We've been taking our whole family to see them for years, and they've never let us down.


StarStarStarStarStar Our doctor was very thorough and talked thru my... —    (Patient since 2020)

Our doctor was very thorough and talked thru my and my daughter’s care She even let me see my daughter’s eye which was cool


StarStarStarStarStar The young man doing the pre exam procedures was... —    (Patient since 2021)

The young man doing the pre exam procedures was just terrific. He rallied around my 82 yr. old sense of humor, was thorough, and was professional. It was my first visit with Dr. Koh and she couldn't have been more professional and was sweet and kind. Loved her.


StarStarStarStarNo Star Good eye exam, but expensive glasses. —    (Patient since 2020)

Good eye exam, but expensive glasses.


StarStarStarStarStar Friendly and professional atmosphere  —    (Patient since 2020)

I've been going to Eye To Eye Care for almost 20 years. Dr. Dell and the other optometrists great. The staff is friendly and professional. I'm always seen right away and I've never had an issue with glasses or contacts purchased from at there shop.


StarStarStarStarStar Team was great! —    (Patient since 2021)

Very quick. Team was great!


StarStarStarStarStar Good care from great folks! —    (Patient since 2020)

Good care from great folks!


StarStarStarStarStar Great experience from start to finish. —    (Patient since 2021)

Great experience from start to finish.


StarStarStarStarStar Outstanding care by a very caring staff. I hig... —    (Patient since 2020)

Outstanding care by a very caring staff. I highly recommend Dr. Moore and staff.


StarStarStarStarStar Was disappointed Dr Koh not available. but the ... —    (Patient since 2020)

Was disappointed Dr Koh not available. but the Dr. that did my exam. efficient and professional. She answered all my questions thoroughly.


StarStarStarStarStar The staff here is amazing! I've been going ther... —    (Patient since 2020)

The staff here is amazing! I've been going there for years.


StarStarStarStarStar Dr. Nurdel is an amazing and very caring Dr! —    (Patient since 2021)

As long as Dr. Nurdel is around, I will not go to another Dr. He is an amazing and caring Dr.


StarStarStarStarStar Survey —    (Patient since 2020)

Love Dr. Moore! She is great! Very attentive and keeps working until she gets the right fit contact for you. Was very disappointed that my cafeteria plan card would not go through your machine. They tried it two times. When I called my insurance, they said I have plenty of money.


StarStarStarStarStar Dr. Dell is the best doctor of any kind that I ... —    (Patient since 2020)

Dr. Dell is the best doctor of any kind that I have ever had. Other doctors would be wise to learn how to interact with patients the way he does.


StarNo StarNo StarNo StarNo Star Great Care —    (Patient since 2021)

Dr Dell has been my eye doctor for the past 15+ years and has always provided great care. Entire staff is very professional.


StarStarStarStarStar great place - twenty characters - great place gre —    (Patient since 2020)

great place - twenty characters - great place great place great place


StarStarStarStarStar Every thing was great. Dr Dell is the best. Sta... —    (Patient since 2020)

Every thing was great. Dr Dell is the best. Staff awesome. Clean office.


StarStarStarStarStar The people who helped me choose glasses were gr... —    (Patient since 2021)

The people who helped me choose glasses were great. Dr. Dell is always great and has always been my eye doctor and our family


StarStarStarStarStar Excellent care from start to finish. All the st... —    (Patient since 2021)

Excellent care from start to finish. All the staff were kind, professional and knowledgeable. The doctor explained everything so well regarding the test outcomes and condition of my eyes. No one seemed rushed and all were patient to answer questions I had.


StarStarStarStarStar I had enjoyed my time there and I was very well... —    (Patient since 2020)

I had enjoyed my time there and I was very well taken care of. I will always come back for all of my eye care needs.


StarStarStarStarStar Dr. Dell —    (Patient since 2021)

The absolute best Dr in town! Have. Even seeing Dr. Dell for over 10 years. Will drive for hours to see him.


StarStarStarStarStar Eye-to-Eye Care is simply the place to go in Hi... —    (Patient since 2021)

Eye-to-Eye Care is simply the place to go in Highlands Ranch. Everyone is so courteous, professional and truly care about your eye needs / care. We've been coming here for the last 5 years and we really enjoy visiting with them. Highly recommend it.


StarStarStarStarStar Dr. Dell is just amazing! —    (Patient since 2021)

Dr. Dell at Eye to Eye Care is one of the nicest people I know - very caring, brilliant, and one of the best at his work. He’s simply awesome! Thank you!


StarStarStarStarStar Extremely professional exam.  —    (Patient since 2021)

Extremely professional exam.


StarStarStarStarStar Excellent service, friendly staff, and it is al... —    (Patient since 2021)

Excellent service, friendly staff, and it is always a delight to see Dr. Dell, he is the best doc around.


StarStarStarStarStar quick and easy. Dr. Koh is great! —    (Patient since 2020)

quick and easy. Dr. Koh is great!


StarStarStarStarStar Excellent care and very timely.  —    (Patient since 2020)

Excellent care and very timely. I have never had to wait to be called back. Also a great selection of glasses!


StarStarNo StarNo StarNo Star Each time I go here, I wish I hadn't. —    (Patient since 2021)

Each time I go here, I wish I hadn't.


StarStarStarStarStar Staff was very prompt and courteous. Entire ap... —    (Patient since 2021)

Staff was very prompt and courteous. Entire appointment was seamless


StarStarStarStarStar Great care as always —    (Patient since 2021)

Dr. Koh and the entire staff are helpful, competent, friendly, and there for each patient. I have been using Eye to Eye care for the 4 years.


StarStarStarStarStar Been going here for 20+ years and always had gr... —    (Patient since 2020)

Been going here for 20+ years and always had great service.


StarStarStarStarStar Everyone at that office is awesome! They are k... —    (Patient since 2020)

Everyone at that office is awesome! They are kind and sweet and really care about you!


StarStarStarStarStar  —    (Patient since 2021)

Thank you to Dr. Dell who is always patient, kind and caring. He voiced his concerns and then gave me a referral to Kaiser. I have already made an appointment with Kaier for another evaluation.


StarStarStarStarStar Very friendly staff. Service was excellent. ... —    (Patient since 2021)

Very friendly staff. Service was excellent.


StarStarStarStarStar During my visit I had direct interaction with f... —    (Patient since 2021)

During my visit I had direct interaction with four people, all of which knew name but never volunteered theirs to me, I had to ask. If you’re not going to offer your name upon greeting, you should wear name tags.


StarStarStarStarStar Professional care with compassion, knowledgeabl... —    (Patient since 2021)

Professional care with compassion, knowledgeable staff, and efficient!


StarStarStarStarStar Best optometrist I've ever had —    (Patient since 2021)

I have serious vision problems (poor eyesight but also astigmatism and sometimes blurry vision) and I have struggled over the years finding an optometrist who can help me. I selected Dr Dell due to his excellent online reviews, and I was not dissapointed! Dr Dell examined and fitted me with eyeglasses a few months ago, and I swear I can see better than I've seen in years! He took adequate time with me, and was both professional and personable. Eye to Eye Care also has a great selection of eyeglass frames at reasonable costs and the opticians are patient and helpful. I am now in process of getting new contact lenses at this great practice, and I highly recommend it!


StarStarStarStarNo Star Loved Dr Moore!! Shes’s New and winderful —    (Patient since 2021)

Loved Dr Moore!! Shes’s New and wonderful


StarStarStarStarStar  —    (Patient since 2021)

Great experience at Eye to Eye Care. The office staff was very friendly and the optometrist was great! It was also nice the sales associate didn’t pressure us into something we weren’t comfortable with.


StarStarStarStarStar  —    (Patient since 2021)

Tf is that supposed to mean


StarStarStarStarStar Dr. Dell is great and EyeToEYe is fantastic —    (Patient since 2021)

Dr. Dell is great and reallymakes it easy to get an eye checkup


StarStarStarStarStar Great experience at Eye to Eye Care! Very Frien... —    (Patient since 2021)

Great experience at Eye to Eye Care! Very Friendly and professional


StarStarStarStarStar Quick! Painless! —    (Patient since 2021)

Quick! Painless! And a super friendly staff...always a pleasure.


StarStarStarStarStar Great experience! —    (Patient since 2021)

Great experience! I had a great experience every step of the way yesterday! From the greeting, time with Dr. Dell & ordering my contacts. Thanks!


StarStarStarStarStar Absolutely fantastic —    (Patient since 2021)

The level of care was fantastic— actually, the entire experience. The gals checking me in were incredibly nice, the doc was wonderful, and the gal who helped me pick out my glasses was terrific. I can’t say enough good things about this place. Truly great.


StarStarStarStarStar Fantastic experience.received a warm greeting ... —    (Patient since 2021)

Fantastic experience. received a warm greeting and prompt check in. the exam was explained clearly. sales experience was very personalized and the sales manager was able to find our ideal style in glasses and sunglasses very quickly! By far the best experience we've had!


StarStarStarStarStar Eye doctor visit —    (Patient since 2021)

Eye doctor visit Doctor Nurdell (sure hope I spelled that right!!) was very kind, patient and humorous during my eye exam. I felt like he listened to me and my questions, lots of questions. I'll be back next year!


StarStarStarStarStar I was checked in quickly. The staff was friend... —    (Patient since 2021)

I was checked in quickly. The staff was friendly. The optometrist was thorough and answered all my questions. I wouldn't hesitate to recommend to others.


StarStarStarStarStar Love this business. Prompt, courteous and very... —    (Patient since 2021)

Love this business. Prompt, courteous and very professional!


StarStarStarStarStar Loved Dr. Moore and the lady that did the first... —    (Patient since 2021)

Loved Dr. Moore and the lady that did the first part of exam. Wonderful people and knowledgeable dr.


StarStarStarStarStar Friendly, quick, awesome, pleasant, clean.  —    (Patient since 2020)

Friendly, quick, awesome, pleasant, clean.


StarStarStarStarStar Great experience! —    (Patient since 2021)

Overall experience was great, staff was very professional and friendly, precautions were in place, great selection of glasses too! Only negative comment would be the number of reminders, way too many.


StarStarStarStarStar Very friendly people. We love Dr Dell - he’s t... —    (Patient since 2021)

Very friendly people. We love Dr Dell - he’s the best!!!


StarStarStarStarStar It's all in the staff!  —    (Patient since 2021)

Everyone there took great care of my daughter. They are kind, personable and friendly! The visit was professional and fast!


StarStarStarStarStar Great group of people. Very friendly and helpfu... —    (Patient since 2021)

Great group of people. Very friendly and helpful!!


StarStarStarStarStar Dr. Dell has been a thorough and professional o... —    (Patient since 2021)

Dr. Dell has been a thorough and professional optometrist for many years. I trust him with my eye care 100%.


StarStarStarStarNo Star Overall good experience —    (Patient since 2021)

Processing from front desk to initial testing to meeting with Dr Moore was very professional and efficient. Overall good experience.


StarStarStarStarStar Saw a new Doctor today because my doctor retire... —    (Patient since 2021)

Saw a new Doctor today because my doctor retired early. He was awesome! The staff was very attentive and very nice.


StarStarStarStarStar Sarah! Sarah! Sarah! What started out to be a... —    (Patient since 2021)

Sarah! Sarah! Sarah! What started out to be a “regular” checkup turned into a learning experience and a positive one! I felt like she spoke to me like I was a family member. A true passion was evident in her delivery of my results. Just an amazing person and doctor.


StarStarStarStarStar The best.  —    (Patient since 2021)

The best. They are calm, kind, professional. Patient for those who’ve never experienced an eye exam and genuinely want to help.


StarStarStarStarStar Don't gamble with your vision!! —    (Patient since 2021)

I have trusted Dr. Dell with my vision for 15 (?) years and would never consider going anywhere else. He has helped me through contacts, glasses and referred me when we both agreed I wanted/would benefit with Lasik. Most recently, he helped me with addressing my cataracts. Growing old is the pits!!


StarStarStarStarStar Heather C. —    (Patient since 2021)

Always a 5 star rating in my book! I appreciate the professionalism, expertise, consultation, as well as the efficient and friendly support of the Eye to Eye Care team! Their work is what has kept me coming back for over 15 years!


StarStarStarNo StarNo Star The online component was by far the most diffic... —    (Patient since 2021)

The online component was by far the most difficult part. The office was all five star. I would not find you online, was directed to the wrong business.


StarStarStarStarStar  —    (Patient since 2021)

Great service! My eye doctor was amazing! Very personable and actually took the time to really look at my eyes.


StarStarStarStarStar Overall a great experience. Staff were friendl... —    (Patient since 2021)

Overall a great experience. Staff were friendly, helpful and knowledgeable.


StarStarStarStarStar Very friendly and courteous. Explained my eyes ... —    (Patient since 2021)

Very friendly and courteous. Explained my eyes 👀 on screen and what they were looking for and what they saw. I had the option to do eye drops or pay 35$ for drop less... chose the drop less and it was worth it. Many glass styles to choose from with an excellent selection. I used to live closer but I would drive out of my way to come here and did. James Parolne


StarNo StarNo StarNo StarNo Star Very Dissatisfied with The Service Here  —    (Patient since 2021)

The place is very nice and I tried to be as patient as possible but the doctor was going back and forth between me and another patient, which I sat patiently waiting each time. I think she left the room maybe 4 times and explained that the other patient was having a medical emergency so I understood and said it was fine. Later when I checked out however, the doctor told the receptionist to set up an appointment for my follow up contacts trial but she did not schedule one and I was only given receipts and no prescription. I understand why I wasn’t given the contacts prescription as the doctor wanted me to test the trial contacts first, but I don’t understand why I wouldn’t be able to receive the glasses prescription. I called back multiple times and each time they said they would email the prescription to me or they said they would call me back after talking to the doctor but I have not heard from them in a couple of days. They also did not mention the new customer fee to me about the contacts exam. When I first called them to schedule an initial appointment they knew I was a new patient as I said I’ve never gone here before and I asked the price of the contacts exam. They told me it would be $60 but when I checked out I saw it was $90. I asked after seeing the cost and they told me there is a new patient fee. That would’ve been nice to know prior to going through with the appointment. I also called back to schedule that follow up appointment for my trial contacts only to have her tell me she’ll call me back or the next available appointment isn’t until 2 weeks later. I am very dissatisfied with the service and am very frustrated about the difficulty of getting prescriptions I’ve already paid for.


Reply

Judy, I apologize about your experience here at Eye To Eye Care. We definitely want to make it right with you. I will have the practice manager Nicole Anderson reach to you.

StarStarStarStarStar Great Doctor —    (Patient since 2021)

I have been Dr. Dell's patient for around 30 years. He is the kindest doctor I have ever come across, and he is such an amazing professional. He diagnosed issues in my eyes that no other doctors could find, and he has helped me maintain and improve my vision over the years. With my I eye disease, I would have been blind by now if Dr Dell hadn't put me on the right treatment course 30 years ago. Yesterday, I found out my vision is actually improving from where it was 5 years ago. Many Thanks DOC


StarStarStarStarStar I loved the detail and expertise that I felt wo... —    (Patient since 2020)

I loved the detail and expertise that I felt working with the eye care team.


StarStarStarStarStar Always a wonderful experience since I started c... —    (Patient since 2021)

Always a wonderful experience since I started coming here 5 yrs ago. Dr Kou is a delight and her staff


StarStarStarStarStar Eye to Eye Care is wonderful! I have had the ve... —    (Patient since 2021)

Eye to Eye Care is wonderful! I have had the very best treatment from the Front Desk to having my glasses adjusted and everything in between! Dr. Koh is excellent. She is professional, experienced and exceptionally nice as a person. I highly recommend her.


StarStarStarStarStar Happy to Be at Eye to Eye! —    (Patient since 2021)

Super quick appointment, and everyone was very helpful and kind!


StarStarStarStarStar I can always count on good treatment and very p... —    (Patient since 2020)

I can always count on good treatment and very professional care when I come to Eye to Eye. I have been a patient quite a while and I think they do a great job.


StarStarStarStarStar Super happy after my last appointment  —    (Patient since 2021)

Dr. Moore helped me to find the exact right contacts so I wouldn't have to wear reading glasses. I walked out of there super happy.


StarStarStarStarStar Timely and efficient service.  —    (Patient since 2021)

Timely and efficient service.