Reviews

The staff at Eyes of Starwood provide one of the best health care experiences I've ever had. Everyone there is so genuine, kind, and patient. They explain options and conditions thoroughly and make sure all your questions are answered. The office is warm and inviting and they make you feel welcome the minute you walk in. The exam time was quick with no wait time at all.

Mar 16, 2023

Staff is lovely, Dr. Patterson was great at explaining everything to me that she was looking at and for and the thoroughness of the exam resulted in a great RX that works really well!

Jan 27, 2023

Everyone was very friendly and helpful! I would absolutely recommend friends to go here.

Jan 7, 2023

Dr Patterson was so great. The technician was so patient as I whined like a baby about the pressure test. And Esmeralda was really good at recommending the right glasses.

Dec 14, 2022

The entire staff are so nice and friendly. I had a very pleasant experience going in for my annual visit and selecting my glasses. They are upfront about pricing and don’t push you to spend a ton of money on frames.

Dec 14, 2022

Dr. Patterson is phenomenal! She spends a lot of time with her patients and makes you feel comfortable and at home. Gets to know you as well

Dec 13, 2022

Such a great experience at the eyes of Starwood. From scheduling my appointment to greeting me upon walking in seeing the doctor getting my glasses and contacts to checking out; everything is so professional! The doctor is so amazing. She is so knowledgeable and helpful. Amazingly nice wonderful people.

Dec 1, 2022

I've been seeing Dr. Patterson for more than 10 years now. She and her staff are always friendly and helpful and up-front. Always a pleasure.

Nov 20, 2022

I always have a great experience at Eyes of Starwood. They provide a thoughtful personalized experience. They provide multiple reminders, which is becoming more helpful with every passing year! I never feel like I’m just a number with their team.

Nov 2, 2022

It never fails, whenever I go to my appointments or pick up my glasses I'm treated like a VIP. I attend every year for years now. There are 2 constants, Dr. Patterson's smiling face and her staff's genuine kindness and professionalism. I always recommend this business because of great eyewear selections, cleanliness, professional and friendly atmosphere, price point and I never get pressured into buying anything I don't need or want. The staff never tells me I look good in glasses just to make a sell. They actually understand face shapes and give amazing recommendations on glasses styles. I have NEVER left the office unsatisfied. Can YOU say that about your opticians office??? Well can you?? I didn't think so!

Sep 27, 2022

Quick, comfortable, professional.

Sep 9, 2022

I think everyone was kind and efficient

Aug 19, 2022

Excellent Service was provided by Dr. Patterson and her assistant that does the eye exam and Esp who ordered my glasses. The receptionist/scheduler needs a refresher on how to be in the moment and give undivided attention to her customer,

Aug 11, 2022

Everyone in Dr. Patterson's office is polite, efficient, and friendly. Also, Dr. Patterson is easy to talk to and a great doctor!!

Aug 11, 2022

Jennifer was thorough and made suggestions for alternative lenses based on my prescription which I appreciate!

Aug 10, 2022

Great service! They are always ready for me and get me out in a quick and professional manner.

Aug 6, 2022

Dr. Patterson was fantastic and friendly. Everyone else were very nice and friendly.

Jul 27, 2022

Dr. Patterson is awesome, very personable and thorough on her exams. I would recommend her to all of my family and friends.

Jul 21, 2022

I felt the examination was thorough. My past record were part of the evaluation. Extensive expiation of diagnosis and recommendations. Staff was friendly and professional.

Jul 7, 2022

Dr. Patterson is kind, thorough, and has excellent bedside manner. She listens well and has a plethora of knowledge to share and support your health. I’ve been seeing her for years! Her staff is also wonderful.

Jun 25, 2022

I would absolutely recommend this place for your vision needs. Dr. Patterson and her staff are super nice and take the time to understand your concerns and address them. I had a serious eye condition and was told by other optometrists it was not fixable at my age. Dr. Patterson did not agree with the other opinions and referred me to a specialist who was able to correct my problem. This was a life changing experience for me and I will be forever grateful! Also, you never have to wait beyond your appointment time.

Jun 14, 2022

Eyes of Starwood is an excellent place for all of your vision needs. Great customer service, very friendly staff and overall great experience.

May 11, 2022

Everyone was courteous and professional. The doctor was very knowledgeable and sets the patient at ease.

May 5, 2022

Great visit. They made it very easy from the appointment scheduling to the appointment itself. The doctor provided all the needed info and was extremely helpful.

Apr 14, 2022

Friendly, approachable, and found a solution to my vision needs!

Mar 29, 2022

Everyone was very helpful and friendly. I saw both eye doctors and they were both friendly and excellent. Excellent service from everyone

Mar 17, 2022

The entire experience as a first time payment was phenomenal.

Mar 4, 2022

Dr. Patterson and the entire staff at Eyes of Starwood are a fantastic option should you be looking for an optometrist in the north Dallas region. Professional staff, beautiful office, easily accessible, and extremely communicative and helpful in identifying best solutions for your eye care.

Feb 2, 2022

I love this optometrist. They are hands down the best!

Jan 28, 2022

The level of service and friendliness of the Doctor Patterson and her staff are second to none. I highly recommend this practice.

Jan 4, 2022

I was BEYOND impressed with everyone at the office from the reception to the testing to the doctor to the process of getting glasses, love this place!

Dec 11, 2021

Warm, caring and welcoming staff and office. The physical environment is gorgeous, comfortable and inviting. Dr. Patterson is the icing on the cake. I’ve been seeing her for many, years for glasses, contact lenses & cataract diagnosis. She always listens carefully and has the most wonderful & kind manner. You will LOVE Eyes of Starwood!

Dec 9, 2021

Every staff member here was so kind and professional. From the first call to schedule to the minute I left my appointment, I felt welcomed and comfortable. Dr. Patterson is knowledgeable and warm; she took her time with me and she truly listens to concerns.

Nov 11, 2021

I enjoyed the old school feeling.

Oct 29, 2021

Efficient and thorough service with some of the nicest staff of any office I have been in! Thank you!

Oct 8, 2021

The staff at Eyes of Starwood treated me with kindness and my eye exam was a pleasant experience.

Oct 7, 2021

Dr. Patterson and her team are absolutely terrific, kind and professional.

Sep 11, 2021

Very easy in and out process. Fantastic.

Aug 26, 2021

Everyone in Dr. Patterson's office is cheerful, professional and eager to help. My husband and I have been patient's of hers since she opened her practice.

Aug 5, 2021

Great people, great eye doctors awesome place to get your eyes checked, quality frames & lenses!

Aug 5, 2021

Everybody did their jobs perfectly. Dr. Patterson was very friendly and I enjoyed my visit which went very smoothly.

Jul 30, 2021

Fantastic Service. Dr. Patterson took her time to diagnose the problem and work through solutions.

Jul 30, 2021

My visit was great! I enjoyed talking to the technician as she performed her eye tests. Dr. Kang was very friendly, thorough, and professional.

Jul 22, 2021

Everyone was very helpful and professional even though I didn’t accomplish my main purpose for the visit. Hopefully your organization will be able to find a doctor with the equipment to check the vessels behind my eye for leakage.

Jul 8, 2021

My wife raved about her new optometrist, so I thought I'd give her a try as well. I'm so glad I did! I've been to many optometrists over more decades I like to admit to, an Dr Jennifer Patterson has impressed me like no other before I'll get my new glasses soon, and I can hardly wait. I HIGHLY recommend her.

Jun 18, 2021

My experiences with Eyes of Starwood have always been very positive. They truly care about their patients.

Jun 8, 2021

Friendly staff! Very informative and helpful!

Jun 2, 2021

It is always a pleasure visit Dr. Patterson and her staff at Eyes of Starwood. The level of service is always professional and friendly. In our last visit I was very impressed, and reassured, by the Covid precautions. I have been a patient for years and cannot imagine seeing any other OD

Mar 16, 2021

Very nice doctor and staff. Very efficient too. My eye is feeling much better now.

Feb 10, 2021

I have been going to Dr. Patterson for years and always have a great experience. Dr. Patterson does a great job of explaining everything to you and the whole staff makes you feel like part of the family. Everyone always has a great attitude and are willing to help.

Dec 31, 2020

The entire staff was great! Thank you for taking care of me...

Dec 31, 2020

Dr. Patterson and Esmy are wonderful and very professional but there was what I think was a trainee as part of the pre-exam who was not very good and having an extra person in the room during the pandemic was not good.

Dec 29, 2020

Everyone was very helpful and friendly. They are taking great precautions during this pandemic. I definitely recommend Dr. Patterson and her staff. I am sending my husband there when he needs a check-up.

Dec 11, 2020

great staff. great service .COVID safe.:-)

Nov 14, 2020

Doc Patterson is respectful and patient. I brought my 82 yr old dad who has dementia to Doc Patterson and she was amazing with him. I’m very thankful for her and the entire staff

Nov 4, 2020

Jennifer Patterson is absolutely incredible! She is straight-forward, expert, sweet, and I won't go anywhere else! Love her and her staff! Is this an eye appointment or a spa day?? I have such a good time that I can't tell the difference. ;)

Oct 31, 2020

Great experience as usual! I'm glad they are taking the coronavirus seriously and requiring masks and temperature monitoring.

Oct 10, 2020

Your office was very clean and neat. The exam was through and Jennifer was friendly and helpful

Oct 3, 2020

Nice place, good reception gals. Dr. kang rushed me through a bit faster than I’m used to and comfortable with. When I changed to your place I requested Dr. Patterson & that is whom I expect to see in the future. Thanks, Lars Hovland

Sep 25, 2020

What a great experience. Thank you Dr. Patterson for explaining everything and giving me your professional recommendations. Special thanks to Esmie for helping me pick out just the right glasses.

Aug 18, 2020

I found the staff very friendly and caring. Dr. Patterson was complete in her examination and explained things clearly. I'm definitely impressed!

Jul 7, 2020

I'm a student-athlete going into my junior year of high school. I sit in front of a computer the whole school day, my eyes strain and I get headaches. Dr. Patterson gave me an amazing prescription. And everything was very affordable. I got some really stylish and frames that fit my face very well. Dr. Patterson and her staff are amazing. They take great care of you!

Jun 9, 2020

Top notch service based on all my patient experiences. Great chair side manner from physician and assistants. Expansive selection of custom frames.

Jun 4, 2020

Dr. Patterson and her staff are simply the best! You will absolutely love Dr. Patterson, she is the best....period!

May 28, 2020

Very clean office and extremely professional individuals.They really care about your eyes and making sure you get the best in eye care.

May 26, 2020

I had a wonderful experience with Dr. Patterson and her staff. They truly went above and beyond to assist me with my vision needs. I highly recommend Eyes of Starwood!

Feb 25, 2020

A loving and caring office that treats you with respect and care!

Feb 14, 2020

Great Doctor & Team! My son and I have been patients at this practice for 6 years. We are very happy with Dr. Patterson and her team. Dr. Patterson is very thorough, professional and nice. Her team is always helpful, friendly and they make it is easy to schedule appointments, order contacts, select glasses, etc. I really like the print out I receive after each visit with Dr. Patterson. It explains what procedure was performed that day and why, and what treatment plan is recommended. Dr. Patterson takes her time with you and discusses all symptoms, and does not rush through your appointment. You will not be disappointed at this office.

Jan 31, 2020

Excellent care and up-to-date science. Best ophthalmology in the North Texas area.

Jan 29, 2020

Love the minimal wait time and ease of check out.

Jan 8, 2020

Dr. Patterson is a wonderful doctor, I’m so happy that I found her and Eyes of Starwood!

Dec 31, 2019

Very satisfied with the level of service I receive at Eyes of Starwood. The wait times are minimal and the staff are all friendly.

Dec 10, 2019

Service is great and the overall vision care flow right until selecting frames I liked was great!

Nov 20, 2019

Always great, wonderful and helpful. Been with them for ten years.

Nov 15, 2019

The staff here are all so nice and welcoming.

Nov 12, 2019

Excellent service! It was a pleasant experience.

Oct 29, 2019

Dr. Patterson was knowledgeable and kind. She puts her patients first. The entire staff was helpful. I definitely recommend this practice.

Oct 5, 2019

Excellent appointment with Dr Patterson and especially with Esmic who is always wonderful (she has previously worked with my wife).

Oct 1, 2019

Dr. Patterson answered all of my questions and was great with my daughter. Esmie did a great job in helping my daughter pick out the perfect pair of frames and lenses!! Wonderful customer service!

Sep 27, 2019

Friendly and efficient staff. Very helpful and truly listen to issues and aim to solve for them.

Sep 24, 2019

Wonderful experience! Great staff!!! Doctor Petterson is extremely good, very thorough, gentle towards kids.

Aug 9, 2019

From the time I called to make an appointment every thing went smooth. Everyone was courteous and professional.

Aug 5, 2019

I was very pleased with my Eyes of Starwood experience and such a comprehensive exam.

Jul 31, 2019

Excellent service!!! Thank you!!!

Jul 17, 2019

Beautiful office, friendly, courteous and very professional staff.

Jul 11, 2019

Dr. Patterson, OD and Associates are the best in the business! Their knowledge along with great customer service provides for a pleasant experience every time! If you live in the Frisco area, I’d strongly recommend Eyes of Starwood for all of your optical needs.

Jun 29, 2019

Everyone at the office was very friendly and welcoming. The office is very nice and clean, they offered water and coffee. Dr. Patterson had a great personality and I felt comfortable. I would highly recommend this place.

Jun 26, 2019

Jennifer was wonderful! Took her time with me, explained everything, answered all my questions, reassured me that I would be completely satisfied with my new progressive lens, or she would work with me until I was!

Jun 12, 2019

Best ever Dr Patterson is all ways the best been seeing her for year all ways great

May 21, 2019

Always have a great experience here. Everyone is so friendly and super professional. Will continue to come and continue to recommend this place.

May 18, 2019

I highly recommend Eyes of Starwood. The front office staff are extremely welcoming and thorough. Dr Patterson and her assistant make me feel like I am part of their family, so compasionate and friendly. Dr. Patterson is extremely knowledgable in her area and knows many professionals in the field as well. I can not even express how great this place is!! I had an issue with my eyes and Dr Patterson was one of the contributors that changed my life for the better!

May 12, 2019

Dr. Patterson is simply wonderful. Trusting her with your eye care won't disappoint!

May 10, 2019

Everyone who I interacted with was very professional, helpful and polite.

May 3, 2019

Love bring my daughter here. They are very attentive, friendly, knowledgeable and helpful.

Apr 24, 2019

Great customer service by all

Apr 9, 2019

Outstanding Service and wonderful staff.

Feb 10, 2019

Dr. Patterson and her entire staff are wonderful! They are knowledgeable, kind, and professional. I hadn’t been to an eye Dr. for several years, and they helped make me very comfortable. I am glad I chose Dr. Patterson! I was so pleased, I’ve already referred others there. Bottom line: I’m glad I chose to see Dr. Patterson. You will be pleased as well.

Feb 5, 2019

Great service as always. Thank you.

Jan 25, 2019

Excellent care (as always)! Thank you!

Jan 15, 2019

Dr. Patterson is wonderful. However, your office communication is very bothersome. I received 7 text messages and 6 emails all for one appointment. The time of the appt within the messages all was different. I had to call initially to find that the date my original appt was could not be accommodated bc the dr would be out. I’m happy with the service but there’s a lot of work to be done administratively

Dec 21, 2018

Super friendly staff and Dr. Patterson is great!

Dec 18, 2018

My family and I are so bless to have found such a wonderful OD! Jennifer Patterson and her team are amazing my family and I recommend you coming in to Eyes of Starwood!!!

Sep 28, 2018

Jennifer and her team are exceptional. Clear understanding of why & what each exam is and they always explain it in depth so that I have very few questions. As I age and dealing with a disease that affects my eye sight I truly value Jennifer's expertise and professionalism.

Aug 23, 2018

As always, Great Doctor, comfortable atmosphere with a professional staff.

Aug 2, 2018

Great experience- friendly and professional. I didn’t feel rushed.

Jul 6, 2018

The office from entering to leaving was very professional and friendly.

Jun 28, 2018

I felt very welcome from everyone there. Very pleased with my visit there. Highly recommend.

Jun 17, 2018

Eyes of Starwood has been amazing addressing my vision needs. I am not the easiest patient because I am very particular. Being over 40, my eyes have a personality of their own and challenge me in my daily life. Dr. Patterson and team are patient and even humorous. Thank you for taking care of me and my family.

May 18, 2018

The eye doctor is so sweet!! Excellent service - everyone is so nice and helpful. Very friendly

May 17, 2018

Eyes of Starwood provides such a great, warm and comfortable experience for their patients. To getting greeted by name as soon as I walked in, to the lovely lady that administered my tests to Dr Patterson & how focused she was on me to finally the assistance I received while picking out my glasses - I would say this was the best experience I have had getting my eyes checked. They listen and are thoughtful. Dr Patterson is great!

May 15, 2018

Everybody was very attentive and Dr. Patterson was very nice. All in all an excellent experience which went smoothly and was actually fun.

May 7, 2018

We have always been treated like a valued customer, greeted promptly and cheerfully. There is no lag time between check in and exam, and Dr Patterson is very friendly and helpful.

May 7, 2018

The staff is friendly and professional and gives quality care.

May 3, 2018

Great all way supportive in helping with getting right glasses

Apr 12, 2018

Everyone had great customer service and was very knowledgeable during our appointment.

Mar 9, 2018

Always feel good knowing when I have an eye emergency, the staff is able to get me in right away!!

Feb 8, 2018

Amazing care as always! Love coming here! Dr Patterson is fantastic and the staff is always so nice!

Jan 29, 2018

Everyone was great! Always exceed my expectations! Having a person sit with you and actually HELP you pick out frames is my favorite part of The eyes of Starwood. It takes the pressure off immensely and I am always extremely pleased with what is picked out for me. The staff know what product they have better than I do so the time spent searching the shelves for that right pair of frames is cut down to almost nothing. Though I've only been to the office a handful of times over the course of 7 years, I always appreciate the individual attention I'm given through the whole process, which can be tedious. As long as their doors remain open, I'll be one of their customers and will always highly recommend them to anyone for eye care.

Jan 26, 2018

Dr. Patterson, was very friendly and caring. She gave me some good suggestion for my contact lens.

Jan 26, 2018

I know many optometrist, Dr. J. Patterson is my all time favorite ! She is such a caring and comprehensive doctor. I would not hesitate to refer her to my friends and family. She gets a five star rating in my book ‼️

Jan 21, 2018

Eyes of Starwood = excellence! I have been to them for years. However, It wasn't until I moved and used other eye care companies that I really came to appreciate the true and professional service I received here. I am now back with Dr. Patterson and team. Yup, still a stellar group of folks!

Jan 8, 2018

Everyone was super friendly. I felt confident with Dr. Patterson and all the associates.

Nov 25, 2017

Very appreciative of the time and care taken to check Jason's vision, and concerns with his left eye. I went in to the appointment feeling anxious about potential issues, and I left the office feeling confident that my son had the best examination. Dr. Patterson is thorough and takes the time to answer questions. We appreciate the extra care she takes with patients, especially the young ones :)

Nov 23, 2017

Love the friendly atmosphere and your most helpful staff!

Sep 17, 2017

Doctor Patterson and her team are so professional and yet personal and sensitive to their patients-they listen, they help and do it all with a smile and expertise!

Sep 10, 2017

Eyes of Starwood staff if always professional, kind and helpful. Totally trust my eyes to Dr. Patterson and team.

Sep 5, 2017

I had an exceptional experience at Eyes of Starwood. It was awesome being able to work with Dr Patterson again. I have come to work with her for more than 10 years. But she also had a staff member, Justin, who went over and beyond to provide me with a great glassware experience. I hate wearing glasses but he helped me find a pair I will actually enjoy wearing. Thanks for Dr Patterson, her front desk staff member and her eyewear specialist, Justin, for making my yearly appointment an extremely enjoyable one. - D.L. Rozzelle

Aug 28, 2017

Excellence service as always!

Jul 17, 2017

Great experience as always!

Jul 17, 2017

Excellent practice! Dr. Patterson and her staff are professional, knowledgeable, personable and courteous. Great location, beautiful, clean office, newest technology! Wish we would've found you all sooner ! We are here to stay !

Jul 15, 2017

Dr. Patterson is by far the best eye doctor. I've been seeing her for 10+ years and look forward to future visits.

Jun 30, 2017

The staff is very friendly and Dr Patterson is very knowledgeable

Jun 21, 2017

Dr. Patterson is the only reason I go here. She is unlike any other eye doctor I've ever seen.

May 5, 2017

Dr. Patterson is very personable and caring. I would recommend her to everyone.

Apr 26, 2017

Dr. Patterson was very helpful and went over my options and issues in-depth. I appreciate the amount of time she spent with me to discuss my eye health.

Apr 21, 2017

The Eyes of Starwood have the best customer service across the board from the people up front to the doctors to the people that order your contacts, glasses, etc. I'd highly recommend anyone to go there for their eye related needs!

Apr 21, 2017

It was really pleasant. Staff was nice and able to provide a good customer service experience.

Apr 18, 2017

Excellent service. Thorough exam and explanations. Very satisfied.

Mar 23, 2017

Jennifer and her team are always great. They are knowledgeable, kind and friendly. They genuinely care about their patients.

Feb 2, 2017

I felt my expectations have been met. Dr. Patterson was the reason for going there. She provided unbiased service.

Jan 29, 2017

Dr. Patterson and her team are extraordinary - they provide great service, they are friendly, and we are confident in our treatment. Our entire family loves Eyes of Starwood.

Jan 28, 2017

WOW, this team is amazing! I actually had fun and laughed (many times) at the eye doctor! Jennifer is so thorough, and made sure she answered all my questions and sent me home with paperwork in-depthly describing the appointment. Couldn't be happier, and I can't wait to see them again!

Jan 27, 2017

Fantastic visit as always, thank you for getting us in as soon as you did!

Jan 9, 2017

Dr Patterson is very thorough and makes sure you understand the information from the tests and answers all of your questions.

Jan 2, 2017

Very disappointed in my most recent visit. I have been coming here about 4 years and this was by far the worst experience I've ever had. Dr. Patterson was great but I can't say the same for the rest of the team. I am debating asking for my eye script and taking my business elsewhere.

Dec 27, 2016

My husband and I have been going to Eyes of Starwood for several years now. It's always a positive experience. The office is clean and welcoming, and Dr. Patterson (and her staff) is sooo awesome! The doctor is always on time and professional. Her personality is bright and uplifting and her prescriptions are always right on the mark. Haven't always gotten our Rx's filled there, but when we have, we've never had a problem. Thank you!!

Dec 5, 2016

Love the doctor and her staff. Always progressional and considerate. Takes very good care of our family of (5). Highly recommended.

Nov 19, 2016

My first time visiting this office was very encouraging. I felt that the staff was interested in me and they took very good care of me.

Nov 18, 2016

Visit was professional and friendly at the same time.

Oct 31, 2016

Dr Patterson is great, but I felt a little nickel and dimed. Let me list the items...a charge for an eye exam, another for "health" of the eye, then the fee to update the perscription, then a cost for the contact lenses fitting, and an extra charge for my daughter because she needs a special type of contact lense. I'm fine with the cost of contacts and an exam. It's all the other items that brought my out of pocket cost to over $1,000 per kid that made it seem a bit excessive.

Oct 24, 2016

We absolutely Loved Jennifer and her staff!

Oct 20, 2016

Love Eyes of Starwood. That do a great job and are very attentative.

Oct 7, 2016

Jennifer takes time with her patients, explains everything in detail to you. She is awesome! The office staff is curtious and helpful. The office is beautiful.

Sep 22, 2016

The attention from Dr. Patterson was excellent. She understood what I needed and the new contacts are just what I needed.

Sep 16, 2016

I picked this doctor randomly from my in network list. I couldn't have been luckier. From the initial call to schedule my appointment to walking out the door I was confident I was in good hands. The friendly and professional staff were informative, punctual, and competent. I feel that Jennifer listened, evaluated, and took care to make sure the evaluation was correct and I felt good with it. She is the most personable Doctor I have ever been to. I will be back again.

Sep 11, 2016

Love Dr. Patterson and Cindy is very nice.

Sep 3, 2016

Absolutely no one better than Dr. Patterson, period...end of story! She and her staff are the absolute best. Thank You!

Jul 28, 2016

Great experience! Everyone is very polite and great! Dr Patterson is awesome!

Jul 1, 2016

I have been a patient of Dr. Patterson's for about 10 years. I love her spirit and the great Eyecare. A Beautiful and welcoming environment!

Jun 19, 2016

I was very satisfied with my visit at Eyes of Starwood.

May 5, 2016

I think it's very professional, personal, and interactive

Apr 27, 2016

I've called several times to meet. I've been told someone would call me back to have me come back in but no returned calls.

Feb 25, 2016

Everyone was great, as always!

Feb 15, 2016

Everyone was very helpful.

Feb 12, 2016

I was very pleased with the entire process. The whole appointment was quick, and I was able to register as a new patient, have my eyes checked, and select new glasses within my lunch break and still make it back to work on time. The whole staff was very pleasant. Thank you all!

Feb 4, 2016

The person and her trainee could have been more professional, not impressed with them

Jan 29, 2016

Everything was perfect and everyone was very professional.

Jan 28, 2016

Rock Stars!!! As always!

Jan 21, 2016

Overall I had an amazing experience. Dr. Patterson saw me within a few hours of my call as a new patient. She was super nice and did a thorough exam. This is the best experience I've had at any Healthcare provider since I moved to Frisco from Chicago two years ago. We will be back for future eye exams!

Jan 16, 2016

I left with some trial contact lenses which I really liked and was told more would be ordered at that time. I called back the following Monday (appt. was on a Thursday), and there were no contacts ordered or any available so I had to go back to wearing my glasses. I am now waiting on more to be ordered which could take anywhere from 3 to 7 business days. Perhaps this was not communicated properly or I misunderstood. However, I was disappointed with this part of my visit. Other than that, everyone was very professional.

Jan 12, 2016

I love going to the eye doc!

Jan 4, 2016

I was not able to change the stars but I would rate 3 stars because of the rude lady at check out, and lack of her willingness to help me. I will be getting my frames somewhere else because she did not even offer to help with them.

Nov 28, 2015

We love Dr. Patel. He s so good with the kids- so kind and patient. The staff is wonderful- always extremely helpful and kind.

Nov 22, 2015

The front office lady (gray hair) was super patient with me and my kids and she went out of her way to make us comfortable. Both her and the assistant are assets to your team! Dr. Patel is very relatable and patient, even with my five year old. I've recommended this office to all my teacher friends due to affordability and customer care. Also, Enette was patient and very knowledgable.

Nov 22, 2015

I was very confused about why I was called in for a fitting. I asked on the phone 2x and was not given an answer. Only after i refused to proceed with the fitting did i get an answer as to why I was back. I would like a dialogue with the dr to help me understand what is going on with my eyes. I appreciate the help thus far but that last fitting was not pleasant at all. My eyes are just starting to clear up and stop hurting from the multiple attempts to remove the contacts from my eyes. You are my eye people but this is all new to me and i am confused about how it all works, and how to achieve my goals.....If they are achievable at all. I believe my vision got better after I wore the last contacts for a couple of weeks. I am curious if that is possible of if the use of contacts required me to lubricate my eyes and that effected my vision. I had hoped to discuss this while i was there but I was told I was done when the contacts didnt fit.

Nov 19, 2015

Everyone was extremely nice to me and my issue. I called at 5:45 on a Tuesday evening asking for the symptoms of the pink eye and the receptionist offered to set an appt that was first available. But after explaining my issue she placed me on hold and speak with Dr. Patel. She came back and said can you get here in 15 minutes (but I got there in like 12). He was extremely patient and made sure I understood my treatment plan.

Nov 6, 2015

A Small Piece of Heaven I just moved to Texas and I must say that I don't believe that I have ever met a team of individuals who work so hard to accommodate your needs. These people are some of the most caring people I've ever encountered in a business. Everyone is always so pleasant. Cindy is so kind, gracious, and accomodating, Valerie is kind, fun, and very helpful and Dr. Patel is wonderful! Thank you for all that you do to make "my world" feel better:)! Smiles

Sep 14, 2015

Dr. Patterson is a consummate professional! She was friendly , polite, and patient with me. She thoroughly explained all of the tests that were administered, what is being evaluated, and what the results meant for me and my health. It is refreshing to visit a doctor with such an extensive knowledge base AND a wonderful attitude toward patient care. I left my appointment with a clear understanding of my health, my options, and how best to care for my vision going forward. Thank you Dr. Patterson!

Sep 5, 2015

The paperwork was a little intimidating but the experience with the doctor and the eye glass people was wonderful. thank you!

Aug 20, 2015

Always a pleasure to visit Dr. Patterson and her fine staff.

Aug 20, 2015

I feel very comfortable coming to your office. Everyone is very polite and friendly. I feel like I get an excellent exam. Dr.Patterson spends a lot of time with me and answers all of my concerns. So sorry I can't remember the name of the young tech who testedy eyes before seeing the Dr. Or the lady who helps with the glasses. They both were so very friendly and professional.

Aug 18, 2015

many people in training... not as good of as an experience as I have had in the past

Aug 17, 2015

The only thing I would add is when kids come in who have not been to the eye doctor before is to explain a little better what is going to happen with each of the test that are performed before seeing the doctor.

Aug 17, 2015

Everone was friendly and knowledgeable. I was in and out wuickly and the doctor made sure to answer all of my questions in a way i could easily understand. I strongly recommend.

Jul 21, 2015

Front desk was pleasant - I enjoyed the laminated sheets to fill-out patient information. Tech was very friendly and very nice to my daughter. I really enjoyed the cleanliness of the office. Dr. Patterson was awesome, and things went very smoothly throughout the whole process.

Jul 9, 2015

Cindy is an awesome first impression of the office and has a welcoming smile. Always calm and confident. Elizabeth is like a personal friend. She is the BEST frame adjuster there is. Always a great frame fit on the first attempt. David is friendly and always has a smile.

Jul 6, 2015

Changes degrees in vision since last visit. I went for second opinion of (R) eye . Glaucoma . Not informed until the end of visit I would have to revisit for the second opinion.

Jun 11, 2015

I was very satisfied with the staff and the examination by Dr. Patel

Jun 6, 2015

David was extremely helpful in teaching me how to attach my shades to my glass's and was also very nice. He is a great addition for you to have.

Jun 6, 2015

The staff is incredible! They are extremely thorough, so helpful, appointment always runs like clockwork. I cannot say enough about this place. Every time I go I am more than satisfied.

Jun 2, 2015

Dr. Patterson is wonderful! I really enjoyed meeting her, and have great confidence in her abilities. The office is well-run, and the staff are friendly and professional.

May 30, 2015

Dr. Patterson was great. However, I felt the technician was in a hurry and did not provide proper instructions and I felt was rude (did not have any patience for questions)

May 14, 2015

Dr. Patel is a great doctor who clearly values his patients. The staff was friendly and warm as well.

May 12, 2015

staff was great. didnt have an appt, walked in, and they did their best to accomodate me...was in a hurry and needed to get back to office, and they expedited the glasses selection process. Very nice ppl.

May 10, 2015

Jennifer was very nice and Elizabeth Lehrer was also very nice and she referred me to your business. Dr Patel made me feel comfortable with the treatment.

May 1, 2015

Great visit and friendly staff

Apr 25, 2015

Excellent place for children. Thank you for your patience, and for the great atmosphere. We couldn't be happier.

Apr 23, 2015

Better selection of frames

Apr 11, 2015

My family and I have been going to Dr. Patterson ' s office for over 12 years. The staff is very knowledgeable and friendly. Dr. Patel has been our doctor in this practice for several years. He is always kind and considerate and helps you make an informed decision regarding your vision needs. Valerie the Office Manager is always there to smile and greet making sure it is an easy time at the doctor's.

Apr 5, 2015

You shouldn't charge a fee at all for a follow-up.

Apr 4, 2015

Every person I encountered should recieve a glod star!!

Mar 30, 2015

Mackenzie was very professional and friendly!

Mar 29, 2015

Dr. Ajay Patel was absolutely phenomenal! He was very easy to talk with, listened to my concerns and took a holistic approach to my eye care. The technician who helped me chose my eyewear was very patient and knowledgeable. Being a first time eye glasses wearer, I totally felt comfortable with her and trusted her judgment and guidance. Both she and Dr. Patel are a blessing to the industry! Keep up the great work and excellent client service! :)

Mar 28, 2015

Everyone was very professional and extremely friendly.

Mar 28, 2015

Excellent eye appointment. The staff is always friendly. The doctor explained things very well.

Mar 16, 2015

Dr. Patel was extremely helpful as well as the tech Al. Great overall experience.

Mar 15, 2015

All staff was very friendly and helpful and even remembered me from one visit a year ago. Doctor was professional, competent, and friendly. Valerie and the gentleman that helped process the initial exam (forgot his name, unfortunately), were outstanding. Great staff.

Mar 7, 2015

Dr Patel took his time and explained all aspects of my exam as well as his findings. He was very courteous and professional. The front office staff was very friendly and helpful.

Mar 2, 2015

I was in Friday for an exam. The exam went great (as always). When I went to check out, I planned to order new lenses for my existing frames. When she told me that the new lenses were going to be $400, I was caught off guard. I told her I didn't realize they were going to be so much. She explained why they are expensive, and I gave her my credit card. On the way home, I was feeling really anxious about spending that much on new lenses because I just don't have the money. On top of that, I only really use my glasses to read in bed at night and my new prescription isn't that different from the old one. It would be nice to get the new lenses, but not critical and since I honestly can't afford it right now, I decided it would be better to wait until I had the money. I called the office as soon as I got home to ask her to cancel the lenses. At that time, Valerie informed me that all sales were final. This was the first time anyone had told me that. She said she was have to call me back.

Feb 25, 2015

All the staff were friendly.

Feb 24, 2015

Everything is great every time we come for an appt. Your entire team is extremely friendly, welcoming and knowledgeable. We love Dr. Patel and Al, who take care of us each time we come in. Your team treats my whole family, including our 5 and 8 year old daughters. Everything is explained to us so we understand the treatment plans. The girls love the play area too!!

Feb 23, 2015

Excellent experience! The staff is very professional and knowledgeable. Do you have any coupons or discounts for referring friends or family members?

Feb 19, 2015

Everyone was very friendly and helpful. Dr. Patel is very knowledgeable and kind. My family and I have come to Dr. Patterson's practice for over 11 years and have always had a wonderful experience. Great doctors and staff.

Feb 15, 2015

Very professional and informative

Feb 8, 2015

It was a very pleasant place and the environment is definitely very nice. I wish that there was a way to opt out of the OptoMap procedure in general rather than having to sign off on it every single time, though.

Feb 1, 2015

Very friendly staff. Really liked Dr Patel. He answered all my questions and even followed up with me later in the day.

Feb 1, 2015

Everyone was friendly and great! Thank you!

Jan 24, 2015

It was an emergency visit and I don't live in Dallas. The office was very helpful and gave me an appointment and helped me with the problem. Very impressed with staff and the office. Would highly recommend.

Jan 20, 2015

Albert and Dr Patel were awesome.

Jan 19, 2015

Everyone was very friendly and helpful. They took the time to answer my questions and ensure I was satisfied.

Dec 29, 2014

As always Dr. Patel and his team were amazing! I was greeted and offered a beverage when I first got there! Dr. Patel and his assistant ( Tim maybe?) remembered me from my past visits and inquired about my family. I absolutely love this office and the entire staff!! Keep up the great customer service guys and I will keep referring your office to my friends and family!

Dec 28, 2014

I've been a patient of Dr. Patterson's for many years and enjoy the friendly atmosphere and professionalism of the entire staff. Since my first visit I've never considered going anywhere else!

Dec 16, 2014

Still waiting to hear back about how much my insurance will pay towards a new pair of glasses

Dec 13, 2014

thank you, Dr. Patterson! Your staff is great too!

Dec 6, 2014

Very Impressed from Dr. to the staff

Dec 4, 2014

It was a real pleasure to meet and have Dr. Patel do my vision exam!

Dec 4, 2014

My visit was happy and I am pleased with staff and doctor.

Dec 4, 2014

I really liked Dr. Patel's thoroughness and the time he took to explain things to me. The office staff are very pleasant and the office itself has a nice feel.

Nov 24, 2014

I have been to Eyes of Starwood a lot lately and everyone is always so friendly! I always receive great service from Dr. Patterson and Dr. Patel as well as their whole team. Thank you for the great service you provide!

Nov 21, 2014

As usual everyone was so very helpful and friendly. Dr. Patterson did a great job of discussing my vision and my options.

Nov 18, 2014

The gentleman who does the pre-exam is wonderful. He is very nice and helpful always. Great employee.

Nov 15, 2014

Dr. Patel was excellent and explained every thing detail. He took time to listen and answered questions with understanding. The lady that took care of the eye glasses was very helpful.

Nov 14, 2014

Jennifer was very detail oriented person. She was excellent on result discussion. She we very friendly and professional person.

Nov 11, 2014

I really liked all staff: receptionist was sweet and helpful. The optical assistant did a fine job and was easy to work with. Dr was great. Elizabeth? ( in accounts) was congenial and helpful, too.

Nov 6, 2014

Always a great experience!!! All of the staff is always so wonderful

Oct 29, 2014

Dr. Patel, Valerie and the male tech were the best in providing excellent service and care.

Oct 29, 2014

Everything was great with the appointment.

Oct 28, 2014

Great experience and friendly staff.

Oct 24, 2014

Al was very professional and explained what he was doing and why.

Oct 23, 2014

Happy with service and helpful personnel.

Oct 23, 2014

Doctors Services - 5 stars. Contact purchasing - 1 star (two less than favorable experiences now). The customer service experience is more than just seeing the doctor. Lot of options in Frisco - wrong town to practice in if you are not going to provide the full package.

Oct 20, 2014

The staff is amazing very kind and of the best experiences I have had at an eye doctor.

Oct 14, 2014

I love my visits with Dr. Patterson! She is very thorough, taking the extra time to get the best prescription fit. The staff is always helpful and friendly.

Oct 7, 2014

Great people and great service

Sep 28, 2014

staff is always very friendly!

Sep 23, 2014

Keep up the great work!!!

Sep 15, 2014

Dr. Patel was amazing! And your male technition (sorry I forgot his name), he was very efficient and professional...and friendly. In fact, your whole staff...very friendly and professional.

Sep 14, 2014

Everyone is always so friendly. I love this place!

Aug 25, 2014

Every one was extremely helpful!!

Aug 24, 2014

The young man who did the initial diagnostics was excellent - competent, friendly, and efficient. Dr. Patel is very pleasant and thorough and was great about explaining what was going on and answering questions. The lady who did the "check-out" process was very nice but took WAY too long, going through a meandering sales pitch even though we were very clearly not buying... finally had to ask her to lay of the up-sell and just get me paid up.

Aug 18, 2014

Overall experience was a 10. Great staff and very helpful.

Aug 17, 2014

Just keep appointment times more accurate; I was in my lunch break. Also, glasses are a bit too pricey.

Aug 10, 2014

Everyone was friendly and professional. I felt very comfortable. I just wish I could if seen you Jennifer. But the other Dr. Was very nice. I really like my glasses.

Jul 24, 2014

Excellent service, very knowledgable doctor and staff good frame selection .

Jul 20, 2014

My follow up experience was terrible. I wasn't happy with my new contact lenses and called the next day to ask about changing them. After several phone calls trying to contact the contact lens tech, I was offered a single appointment time. I was unable to come at that time and the tech said he would "check with the desk and call me back". By this time I was a little bit angry and decided to wait and see how long it would take to get a call back. 10 days later I got a voice mail scheduling me for an appointment three weeks in the future. That appointment is 5 weeks after my initial appointment. Not an appointment I will be keeping. I was a new patient looking to replace a retiring doctor. Guess I will keep looking.

Jul 17, 2014

I am only dropping one star due to the high cost of eyeglasses, even when only purchasing lenses. I understand frame cost due to high end brands, but you should have more cost effective options on lenses. For someone like me who doesn't use glasses very often, it would be pointless to spend that much on lenses (I was quoted $400 for just lens replacement in my existing glasses). In every other way, my experience was great!

Jul 14, 2014

Everything was perfect. Best possible experience.

Jul 10, 2014

I'm never disappointed when I go here. The whole entire staff including Dr. Patterson always take a genuine interest in their patients. They make you feel so special, as if you are their one and only patients. You always get their undivided attention.

Jul 7, 2014

Dr. Patterson and her team are wonderful. Current technology in place, no wait time, great care, and a warm smile from all.

Jul 3, 2014

Great care and friendly staff. Overall, it seems a little expensive. I feel there should be an option of all the test that are required every year.

Jul 3, 2014

The entire staff was awesome. Dr. Patel went above and beyond helping my family and even spent time playing with our toddler while we were reviewing frame options. Top notch staff and service and will definitely recommend to others.

Jul 2, 2014

From the moment I arrived (and was not only offered a cup of coffee, but had it made for me by the associate in the office), until I left, I was treated as a valued customer. Rare commodity these days; your incredible customer service sets you apart from many other optical services.

Jul 2, 2014

Enjoyable service---product costs are up

Jul 2, 2014

Dr. Patel was very patient and thorough as he taught our 11 year old how to fit her contacts for the first time. He took time to teach her and even demonstrated on his own eye. I was sure we were going to have to return another day because she just wasn't going to get it but his reassurance and "calmness" helped her get her contacts in! It couldn't have gone better!

Jul 2, 2014

The 'picking out new glasses' part of the appointment always has a used car salesman feel to it. Like the person helping me always is much more interested in up-selling, not interested in what I actually want.

Jun 16, 2014

This was the first time that I met Dr. Patel and I was very impressed with him. He has a great way of speaking to his patients so that you know immediately what he is explaining to you. He also had a great attitude when he interacted with me.

Jun 12, 2014

This is one of the best places and awesome service.

Jun 2, 2014

Receptionist (Cindy?) was very personable and friendly. Dr. Patterson was terrific, and Nancy also first rate. Luke?, the tech, was very efficient.

May 31, 2014

Al was very nice and personable.

May 18, 2014

Like to have more choice of Frames and brands.

May 18, 2014

I did have to wait a few minutes but not 20. It was more like 10 minutes and that was fine.

May 9, 2014

My daughter, London has been a patient of yours (examinations, frames, prescriptions) multiple times in last couple/few years, but felt like she was a new patient of yours. Doctor or Tech didn't seem to have any data on her or her past visits to your office. No past history, imagery etc... A little disappointed in this... Everything else was great.

May 2, 2014

Love this place. It's like your visiting wiyh friends instead of having your eyes checked. I hadn't been in, in a while and Valerie still remembered my cats and asked me about them. How nice! I got to meet Dr. Patel this time. What a nice addition to the office. Even tough I have always seen Dr. Patterson in the past, Dr. Patel walked in like I'd known him all along. He's a keeper! Thanks everyone.

May 2, 2014

The young man that did the initial testing was very knowledgable and personable. The lady assisted me with the glasses choice was very helpful and her advise was greatly appreciated. Thanks!!

Apr 30, 2014

I really appreciated Dr. Patel ' s thoroughness and politeness, along with his technician. Great additions to your team.

Apr 27, 2014

Friendly staff, knowledgeable doctors, and great selection of eyewear at Eyes of Starwood. Amazing!

Apr 17, 2014

Overall good experience.WOuld recommend friends and family.

Apr 15, 2014

I have been going to ISE a Starwood for a couple of years now. After this last visit I am Not sure that I will go back. The only reason I say this is because I felt that it was more about getting me to spend money than it was about the health of my eyes.

Apr 12, 2014

Everyone was pleasant and smiling

Apr 11, 2014

Very friendly staff and I believe the care is excellent. The glasses and frames are very expensive. Please offer less expensive frames.

Apr 3, 2014

Great personal!~ many thanks

Mar 30, 2014

Great experience overall.

Mar 28, 2014

Albert was very attentive and definitely tried hard to speak loudly so my mom could hear him. Dr. Patel was also great. Made sure to speak loudly and talk slowly so my mom could understand.

Mar 23, 2014

Im always looking forward to my annual visit with Dr Patterson. The staffs are friendly, helpful. This visit, I found out that everyone that I knew for last few years left the office, except Valerie! She's awesome and I hope she stays for long time! Dr Patel is superb, excellent!! Thank you for a great service.

Mar 21, 2014

Quality customer service and detailed explanations during examinations.

Mar 20, 2014

Presented with new contacts to try, but the cost difference between the old and new was not explained.

Mar 19, 2014

Enjoy everyone. All are very nice!!

Mar 9, 2014

Dr Patterson and her staff are wonderful. They took their time to discuss and explain the findings fully. Thanks!

Mar 7, 2014

Dr. Patel and the entire staff were friendly, helpful and well-informed. We will definitely be back for all our vision needs, thank you!

Mar 6, 2014

Loved the doc and whole experience !

Mar 4, 2014

Our family really like Dr. Patel. He's efficient, funny, and a great doctor. Not much else you can ask for.

Feb 28, 2014

Service is excellent!

Feb 8, 2014

Love this place! Everyone is very friendly and takes the time to answer all your concerns and questions! Very nice facility they even have a children's room for the kids to play in!

Nov 14, 2013

I was happy with the actual check up with Dr. Patel. However, they took me in 15 mins late for my appointment and the doc didn't see me until 50 mins after my appointment time. They also failed to tell me that my benefits wouldn't kick in until 2 weeks later and I ended up paying for the full visit out of pocket. This was surprising since I've been coming to see Dr. Paterson for 8-9 years and I've never had a problem like this.

Nov 13, 2013

Service is excellent!

Nov 10, 2013

Love this place! Everyone is very friendly and takes the time to answer all your concerns and questions! Very nice facility they even have a children's room for the kids to play in!

Nov 10, 2013

Been coming here for several years. Always excellent service, quality products If something is wrong, they will make it right. Staff is great.

Nov 8, 2013

The staff and doctors of Eyes of Starwood are always friendly and professional....no wait, I completely understated this comment..... From the moment you walk thru the doors you have the feeling that you are visiting long lost friends and family. With complete confidence, I would highly recommend Eyes of Starwood!

Nov 1, 2013

Dr. Patel was very personable and I really enjoyed my visit with him.

Oct 31, 2013

As always, my visits to Eyes of Starwood are enjoyable and very worthwhile. You have one of the finest opticians available in "Rosa" -- she really knows her stuff and went to great lengths to ensure I had a frame which suited my face, my career and my appearance. My first encounter with Dr. Patel was equally good. He's very thorough in his eye exams and is concerned about the eye health of his patients. I look forward to my next appointment with him. Karl K. McKinney, TX

Oct 29, 2013

Everyone at ES was very courteous, patient and helpful. I've been a patient there for years. I still go there even though I no longer live in Frisco.

Oct 22, 2013

great visit.

Oct 22, 2013

Very professional & friendly

Oct 15, 2013

Excellent customer service. Cudos to MZ Rosa for putting up with a tough customer , ME !!

Sep 30, 2013

Very professional, knowledgeable and friendly

Sep 25, 2013

They were 15 minutes late for my appointment but after that everything went well and, as always, enjoyed my exam/visit with Dr. Patterson. Everyone is courteous friendly and a pleasure to deal with, especially Deb who has been with Dr. Patterson forever, a real treat.

Sep 17, 2013

Everyone is super friendly, I forget it's a business.

Sep 17, 2013

Appointments are quick and no wiating. The staff always is pleasant and friendly. They are very thorough in your exam making sure they get the correct vision care.

Sep 13, 2013

I've known Dr Patterson since 2005 when it was Vision Works. I had some serious allergy/dry eye issues since I had moved to TX in 2004 and she diagnosed and treated me successfully. She's very knowledgeable, friendly and honest, which I appreciate in a doctor. Over the years the staff has changed but all have been friendly and professional. Special thanks to Deb for treating me like family.

Sep 10, 2013