EyeCare Specialties Of Charles

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Reviews

StarStarStarStarStar Always has been a great practice —    (Patient since 2006)

Always has been a great practice with people who care and make you feel comfortable.


StarStarStarStarStar Always an excellent service to ensure my sight ... —    (Patient since 2015)

Always an excellent service to ensure my sight is in top shape and to provide remedies as required


StarStarStarStarStar as always your service was great. 10 out of 10 ... —    (Patient since 2006)

as always your service was great. 10 out of 10 in my book


StarStarStarStarStar I love the staff and Dr Croffead and his assist... —    (Patient since 2006)

I love the staff and Dr Croffead and his assistant nurse. They always made me very comfortable ! The only thing I wasn’t too happy with the lady who worked with glasses. She should have taken my glasses earlier to have lenses replaced under the warranty but she didn’t. She kept trying to clean the lenses but always came back in bad condition after I left the office. I made so many trips to have my glasses cleaned


StarStarStarStarStar Dr. Elliott is the best!  —    (Patient since 2010)

Dr. Elliott is the best! He really seems to care for his patients as people. The staff are kind and professional. I've recommended EyeCare Specialties to many people.


StarStarStarStarStar EyeCare Specialties of Charleston/Dr. Croffead —    (Patient since 2012)

EyeCare Specialties of Charleston, and in particular in my case, Dr. Croffead, is the best Optometrist, hands down. He and his staff are very professional, and very responsive to any concerns. He's very vested in his patients and their eye health and spends as much time necessary during the exam to explain absolutely everything about your eye, with the aid of specific imaging on the computer. He's able to show everything going on inside your eye including the possibility of macular degeneration, diabetes, nerve damage, etc.


StarStarStarStarStar Always a pleasure, everyone here is very kind, ... —    (Patient since 2018)

Always a pleasure, everyone here is very kind, appointments are prompt and quick.


StarStarStarStarStar 5/5 service and staff —    (Patient since 2018)

Always a pleasant experience. Clean office and friendly staff. Very smooth transitioning from check in to pre-testing and exam. Everything was explained in detail and all of my questions were answered.


StarStarStarStarStar This was my first visit and I was pleasantly su... —    (Patient since 2019)

This was my first visit and I was pleasantly surprised. The office is really nice and the staff is very friendly. Dr. Elliott was great. He explained everything and was thorough. It was a great experience!


StarStarStarStarStar Welcoming, Pleasant and Professional  —    (Patient since 2014)

Dr. Smith and his staff, during this visit as the many prior visits, was welcoming, pleasant and professional.


StarStarStarStarStar Another great visit! —    (Patient since 2007)

I have seen Dr. Smith for over twenty years. He knowledgeable, kind, and appointments are always fast and efficient.


StarStarStarStarStar Always a great experience —    (Patient since 2007)

Always a great experience


StarStarStarStarStar Dr. Elliot is by far the best eye doctor I have... —    (Patient since 2013)

Dr. Elliot is by far the best eye doctor I have ever seen. He is realistic, honest, and most importantly he is patient. Never frustrated by my questions and desire for better vision. If you want a caring doctor that truly wants to help you with your vision then look no further.


StarStarStarStarStar I've been seeing Patrick Smith for years, and h... —    (Patient since 2007)

I've been seeing Patrick Smith for years, and he has kept me "seeing" through glaucoma, an infection in my cornea, and maccular degeneration. That's exactly what I need..


StarStarStarStarStar Look No Further for Quality Eye Care —    (Patient since 2018)

I highly recommend Eyecare Specialties of Charleston (West Ashley) to anyone in the community looking for excellent care. I truly appreciate Dr. Elliott and the friendly staff. My questions and concerns were answered to my satisfaction. I also feel like a person instead of just a patient. I am grateful to have such an excellent practice in the community.


StarStarStarStarStar Dr. Croffead and his Team are the Best! —    (Patient since 2006)

Dr. Croffead and his Team are the Best!


StarStarStarStarStar Quick, Fast, and Friendly —    (Patient since 2013)

Always quick and professional. Entire team is always friendly and knowledgeable.


StarStarStarStarStar I don't think you would want my review —    (Patient since 2016)

I don't think you would want my review


StarStarStarStarStar The staff was very friendly and my doctor, Dr. ... —    (Patient since 2018)

The staff was very friendly and my doctor, Dr. Elliot was very knowledgeable. Kaitlyn (sorry if I missed spelled her name), helped me get through my appointment with ease.


StarStarStarStarStar Great customer service! The staff is always fr... —    (Patient since 2009)

Great customer service! The staff is always friendly and helpful. Dr. Elliott is very professional and knowledgeable and takes the time to talk to me and to make sure I am very comfortable with my eye exam.


StarStarStarStarStar Best EyeCare Specialist in town! —    (Patient since 2007)

Excellent and timely service. Very pleasant staff and Dr. Smith is very attentive to the patients history. I recommend this practice to anyone looking for excellent eye care.


StarStarStarStarStar Annual Office Visit —    (Patient since 2015)

Dr. Maroon and his staff are always very personable


StarStarStarStarStar  —    (Patient since 2019)

From the moment I entered the office I was greeted by staff who were polite and welcoming. The service was prompt and organized. Staff were knowledgeable and professional. I'd give them a 10 star rating if I could!


StarStarStarStarStar Thanks again to Doctor Smith who make you feel ... —    (Patient since 2014)

Thanks again to Doctor Smith who make you feel very relaxed though confident he cares s lot for you as a person and your caretaker.


StarStarStarStarStar Was very satisfied with my doctor  —    (Patient since 2014)

Was very satisfied with my doctor


StarStarStarStarStar  —    (Patient since 2010)

The receptionist was very patient with my problem ears making her repeat things. Dr. Croffead is always charming and I feel confident that my eyes are being examined properly. Other staff members are friendly.


StarStarStarStarStar Dr. Elliott —    (Patient since 2006)

Very much enjoyed and appreciate Dr. Elliott's professional care.


StarStarStarStarStar Wonderful service and very helpful and friendly... —    (Patient since 2015)

Wonderful service and very helpful and friendly staff


StarStarStarStarStar The entire team is friendly and professional. —    (Patient since 2006)

The entire team is friendly and professional.


StarStarStarStarStar Very helpful, informative, & needed —    (Patient since 2006)

Very helpful, informative, & needed


StarStarStarStarStar Dr. Elliott and staff is awesome and I'm happy ... —    (Patient since 2017)

Dr. Elliott and staff is awesome and I'm happy I switch to this practice


StarStarStarStarStar Excellent service and care —    (Patient since 2006)

As always, Doctor Elliot and the staff at EyeCare Specialties are awesome.


StarStarStarStarStar Dr. Smith is tops. Very thorough and knowledgea... —    (Patient since 2007)

Dr. Smith is tops. Very thorough and knowledgeable in treating my eyes for various problems.


StarStarStarStarStar Could not ask for a better group of pro's —    (Patient since 2016)

Could not ask for a better group of pro's


StarStarStarStarStar A very pleasant experience  —    (Patient since 2006)

Always caring and pleasant staff and doctors. They also work through your options with you and don't push a specific choice without giving a good reason.


StarStarStarStarStar Is it weird to LOVE your eye doctor? Guilty. —    (Patient since 2015)

I wish that all my healthcare visits throughout the year were as pleasant as my (and my kids') yearly eye exam. The doctors are sharp and caring and never mind explaining things in more depth, and the assistants are terrific! Great with kids and conscious of busy parents' schedules.


StarStarStarStarStar Dr. Elliott and his staff are great!  —    (Patient since 2016)

Dr. Elliott and his staff are great!


StarStarStarStarStar Yall are the best. Will always use Dr. Tom. Is ... —    (Patient since 2006)

Yall are the best. Will always use Dr. Tom. Is there any other eye doctor?


StarStarStarStarStar Awesome time again with the Crew! —    (Patient since 2006)

Awesome time again with the Crew!


StarStarStarStarStar Dr Croffead —    (Patient since 2008)

Dr Croffead always professional and provides friendly and courteous treatment and exams. His staff is very helpful.


StarStarStarStarStar Dr. Maroun is the best! —    (Patient since 2014)

I have been a patient at EyeCare Specialties of Charleston for 4 years based on a referral from a friend. Staff is very friendly, knowledgeable, and personable. Dr. Maroun is the best. He takes his time with his patients making sure everything is perfect finding the best options to meet the patient's needs. The staff is great at helping you find the right frames and options for glasses that are best suited to the person. I highly recommend Dr. Maroun and EyeCare Specialties of Charleston. Tell the Laurie Brown sent you!


StarStarStarStarStar Dr. Smith and his team are phenomenal.  —    (Patient since 2013)

Dr. Smith and his team are phenomenal.


StarStarStarStarStar Eye Care Specialties is a pleasant and professi... —    (Patient since 2015)

Eye Care Specialties is a pleasant and professional office that satisfies all my Eye Care needs.


StarStarStarStarStar Dr. Derek Maroun and his staff are excellent. I... —    (Patient since 2016)

Dr. Derek Maroun and his staff are excellent. It is a true personal experience. They take the time to get it right. I am very lucky that I can walk to the office as well!


StarStarStarStarStar Wish more parking was available! —    (Patient since 2006)

Wish more parking was available!


StarStarStarStarStar Everyone is very friendly. Also, very informati... —    (Patient since 2012)

Everyone is very friendly. Also, very informative and takes the time to go over things with you.


StarStarStarStarStar The best eye care specialists in Charleston. Be... —    (Patient since 2006)

The best eye care specialists in Charleston. Been a patient here 15+ years. Dr. Croffead is the best!


StarStarStarStarStar Excellent care and attentive to our specific ne... —    (Patient since 2018)

Excellent care and attentive to our specific needs for a teen with astigmatism and changing vision needs.


StarStarStarStarStar I’ve been looking for a caring and knowledgeabl... —    (Patient since 2017)

I’ve been looking for a caring and knowledgeable office for years. I finally found it!


StarStarStarStarStar  —    (Patient since 2018)

The appointment went great!!


StarStarStarStarStar I had a concern so incame in unannounced. Afte... —    (Patient since 2012)

I had a concern so I came in unannounced. After a minimal wait I was seen, carefully examined and assessed. My problem was clearly explained my mind put to rest. Off to get my prescription after scheduling a follow up appointment. I felt so relieved and well care3d for. thank you!


StarStarStarStarStar Dr Elliott & his staff are wonderful! Th are ... —    (Patient since 2013)

Dr Elliott & his staff are wonderful! They are professional & friendly—explaining everything in easily understood terms.


StarStarStarStarStar Friendly staff —    (Patient since 2018)

Dr. Elliott and his medical assistant Taylor were a huge help. Thanks.


StarStarStarStarStar All the staff and Dr Croffead always made me ve... —    (Patient since 2006)

All the staff and Dr Croffead always made me very comfortable !


StarStarStarStarStar Friendly and professional staff, along w\thorou... —    (Patient since 2013)

Friendly and professional staff, along w\thorough and efficient examinations.


StarStarStarStarStar Exceeded My Expectations  —    (Patient since 2018)

It was my son’s 1st eye exam and the doctor and staff were extremely nice and professional. I will be changing to EyeCare Specialties of Charleston for my eye care needs as well!


StarStarStarStarStar Absolutely love this office, everyone is so war... —    (Patient since 2017)

Absolutely love this office, everyone is so warm and welcoming. Dr.Smith is awesome! The visits are always thorough but timely.


StarStarStarStarStar My experience here is always a pleasure. Everyo... —    (Patient since 2007)

My experience here is always a pleasure. Everyone starting from the front desk all the way through to the eye doctor and assistants then to the eye wear people Im treated very nicely .


StarStarStarStarStar Everything was great. Nice staff  —    (Patient since 2006)

Everything was great. Nice staff


StarStarStarStarStar Helpful Doctor and staff —    (Patient since 2014)

Have been seeing Dr. Smith and his staff for over 4 years now. He and they have always been attentive and willing to listen as well as professional and friendly. Thanks Dr. Smith and to all in the office.


StarStarStarStarStar I was very pleased with my visit. —    (Patient since 2018)

I was very pleased with my visit.


StarStarStarStarStar Bifocal contacts  —    (Patient since 2013)

They we’re able to fit me for bifocal contact lenses when other eye doctors said I’d have to wear reading glasses with my contacts.


StarStarStarStarStar Doctor James Elliott did a great job with the e... —    (Patient since 2018)

Doctor James Elliott did a great job with the eye examinations and he provided excellent explanations for all of our questions.


StarStarStarStarStar Susan —    (Patient since 2017)

I was impressed with how much time Dr. Elliott took with me. He is a good listener and was happy to give me considerable information to answer my questions.


StarStarStarStarStar I always love coming to your office and seeing ... —    (Patient since 2006)

I always love coming to your office and seeing Dr. Croffead. Keep up the good work!


StarStarStarStarStar Excellent!  —    (Patient since 2018)

Very helpful people. That was my first time there and I felt like I was at home. The staff was amazing and I'll definitely continue to go there.


StarStarStarStarStar Systematic check up  —    (Patient since 2006)

Systematic check up , comparison with previous data and evaluation of required adjustments (glasses, cataract treatment) Very satisfied with technical and professional with Dr. Croffead and his team.


StarStarStarStarStar Excellent and professional —    (Patient since 2018)

First time patient! Excellent and professional examination. Dr. Patrick Smith had a calming repoir and was very thorough in his explanations. Highly recommend! David Renslow


StarStarStarStarStar When I showed up for my 9am appt, I was told my... —    (Patient since 2006)

When I showed up for my 9am appt, I was told my appt was canceled, the notes on my chart said they called and a voice mail wasn't set up which is a lie, and no one called either number on my file. No matter when I come, new faces are every where which means the turn over rate is high and that doesnt say much about your office. I am thankful Dr. Smith saw me, but over that was bad business.


StarStarStarStarStar Great visit and wonderful staff! —    (Patient since 2018)

Great visit and wonderful staff!


StarStarStarStarStar This was the first time at EyeCare Specialties ... —    (Patient since 2018)

This was the first time at EyeCare Specialties of Charleston. I was very pleased with the service. I was seen quickly and everyone who worked there was patient and kind. They asked questions without judgement and made me feel very comfortable. The Dr. took time to explain to me everything they were doing and what they were finding. I will continue to use EyeCAre Specialties and would recommend to anyone looking for a local, thoughtful eye care experience.


StarStarStarNo StarNo Star Very Caring  —    (Patient since 2006)

I give Eye Care Specialties 5 stars for their caring and friendliness. They sent my prescription to CVS right away and it was ready when I arrived at CVS from Eye Care Specialties.


StarStarStarStarStar My visit was very, very FRIENDLY and PROFESSION... —    (Patient since 2018)

My visit was very, very FRIENDLY and PROFESSIONAL, Lamar Watkins


StarStarStarStarStar Always a great experience! —    (Patient since 2006)

Always a great experience! Dr. Elliott is very thorough and knowledgeable. I’ve been going there for years and wouldn’t go anywhere else. They are probably a bit more expensive then the national chain store but so much better service and experience.


StarStarStarStarStar The staff was very nice Dr. Elliott and his ass... —    (Patient since 2018)

The staff was very nice Dr Elliott and his assistant made me feel comfortable and I will be going there until I move to another state very pleased with the service.


StarStarStarStarStar Fabulous! —    (Patient since 2014)

I look forward to my eye appointments. The crew at EyeCare Specialties is professional and friendly. They never seem to be rushed and take the extra time to explain and answer questions. I highly recommend this group and my one word description is "FABULOUS!"


StarStarStarStarStar As always my visit was completely satisfactory.... —    (Patient since 2006)

As always my visit was completely satisfactory. Dr. Croffead and his staff are always friendly and willing to take the time to answer any questions the patient may have and fully explain the condition of your eyes.


StarStarStarStarStar Excellent service and care 5 star —    (Patient since 2018)

Excellent service and care 5 star


StarStarStarStarStar I was 100 percent pleased with your services, s... —    (Patient since 2008)

I was 100 percent pleased with your services, setting and efficiency. Thank you. I was worried and was reassured.


StarStarStarStarStar Everything was great. Had a very good visit. Se... —    (Patient since 2006)

Everything was great. Had a very good visit. See you next year.


StarStarStarStarStar First visit with Dr. Smith.  —    (Patient since 2018)

My recent visit with Dr. Smith was a very positive experience. He was referred by a friend and I too found him to be very caring and knowledgeable. Especially pleased when he suggested I get tested for cateracts before ordering my new contacts.


StarStarStarStarStar Dr. Elliott and Taylor Kinlaw did an excellent ... —    (Patient since 2011)

Dr. Elliott and Taylor Kinlaw did an excellent job. They were knowledgable, friendly, and professional. Dr. Elliott explained each phase of the examination in detail and gave a thorough assessment, prognosis, and treatment plan.


StarStarStarStarStar Highly recommend!  —    (Patient since 2010)

Dr. Elliot and all the medical staff at Eyecare Specialties are amazing! The office is pleasant, the appt was timely, and Dr. Elliot really takes time to explain pertinent information in an understandable way regarding your eye health! Would highly recommend to anyone looking for an optometrist! :)


StarStarStarStarStar Service was professional and prompt. —    (Patient since 2006)

Service was professional and prompt.


StarStarStarStarStar Left no stone unturned...complete and thorough ... —    (Patient since 2017)

Left no stone unturned...complete and thorough exam!


StarStarStarStarStar I feel like my eyes are in good hands with Dr. ... —    (Patient since 2006)

I feel like my eyes are in good hands with Dr. Croffead. He makes sure his patients have the best eye care possible and he is pleasant to talk to, he doesn't make you feel rushed.


StarStarStarStarStar  —    (Patient since 2016)

Very satisfied with my visit. Dr. Smith discusses new changes with my vision and always answers any questions I have. Staff is very friendly.


StarStarStarNo StarNo Star I will give them one more shot —    (Patient since 2018)

I was not really impressed with my visit. I understand that my previous eye doctor's practice was bought out, and that things would be different, but some things should be universal. For example, the patient flow did not allow for me to wash my hands before taking out my contact lenses, nor did the worker give me the opportunity to do so. When I requested to wash my hands before putting in new contacts, there were no paper towels to dry my hands--only a box of tissues. I had to air dry so that I did not end up with particulate matter all over my fingers from the tissues. Patient flow should support proper hygiene for contact lens wearers. I was eligible for glasses and contacts. I did not really see any frames that I was in love with, but I was not given the option to just get my prescription and shop for glasses elsewhere. I felt pressured to find a pair. The worker who put in the order for the glasses did not discuss options for lenses or prices. Thus, I was surprised when the price of the lenses ordered were almost as much as the frames. Staff were friendly, but there are some kinks in the service. I will give them another shot to get it right.


StarStarStarStarStar Convenient location for downtown. Professional... —    (Patient since 2008)

Convenient location for downtown. Professionally competent and very friendly staff in every area.


StarStarStarStarStar EyeCare Specialists of Charleston on Mary Ader ... —    (Patient since 2016)

EyeCare Specialists of Charleston on Mary Ader in West Ashley is wonderful. Being in the healthcare industry, I always look for great service and this location offers exceptional service. From being greeted with a smile at the front desk (and offered water as I waited -yes its the little things) to the technician to the doctor, the experience was perfect. Not only was the service aspect exceptional but also very efficient. They definitely understand AIDET and employ this practice in their interactions. I highly recommend them!


StarStarStarStarStar Dr. James Elliott —    (Patient since 2017)

Always satisfied after visiting Dr. Elliott. Had issue with eye that was very worrisome and staff got me in the same day I called with the problem. Left feeling less anxious and had all of my questions answered. Wonderful Dr.


StarStarStarStarStar Great Doctor and Staff —    (Patient since 2014)

Dr. Smith has been treating me for the past four years. Not only has he always been welcoming ngvand fruendly but his staff as well.


StarStarStarStarStar Christina W. —    (Patient since 2006)

Dr. Croffead has been our practitioner for more than 20 years. His office and staff are efficient and polite. Would never consider going anywhere else!


StarStarStarStarStar 5 stars. Wonderful! Wouldn't change a thing. —    (Patient since 2012)

5 stars. Wonderful! Wouldn't change a thing.


StarStarStarStarStar  —    (Patient since 2006)

Courteous, friendly, and efficient


StarStarStarStarStar I can’t imagine going anywhere else for my eye ... —    (Patient since 2006)

I can’t imagine going anywhere else for my eye care. The staff could not be nicer and more professional, and Dr. Croffead is the best! Thank you to everyone!!


StarStarStarStarStar Wonderful Appointment as Usual —    (Patient since 2006)

You could not ask for any better customer service at this eye care doctor and staff. They are wonderful in every way. Been using them for many years and will continue to use them.


StarStarStarStarStar Very helpful! Thank you for the services you pr... —    (Patient since 2013)

Very helpful! Thank you for the services you provide. I have been able to purchase new glasses right there!


StarStarStarStarStar The doctors are great! —    (Patient since 2010)

The doctors at Eye Care Specialties always take their time with me, listen to my concerns and treat me professionally and kindly.


StarStarStarStarStar Finest eyecare practice in Charleston —    (Patient since 2006)

One of the most well equipped and professionally staffed medical offices I have ever had the pleasure of visiting. Extremely thorough in their evaluation and follow-up discussion. Excellent selection of prescription eyewear as well as fantastic sunglass options. Can’t imagine going anywhere else for eyecare.


StarStarStarStarStar Staff is helpful and friendly. Dr. Croffead al... —    (Patient since 2010)

Staff is helpful and friendly. Dr. Croffead always makes going to the eye doctor a positive experience.


StarStarStarStarStar Everyone in the office was friendly, welcoming ... —    (Patient since 2018)

Everyone in the office was friendly, welcoming and professional.


StarStarStarStarStar Beautiful office, great service and super fast ... —    (Patient since 2016)

Beautiful office, great service and super fast appointment!


StarStarStarStarStar L O V E Eyecare Specialties Of Charleston! —    (Patient since 2006)

L O V E Eyecare Specialties Of Charleston!


StarStarStarStarStar I saw Dr Smith for the first time since coming ... —    (Patient since 2012)

I saw Dr Smith for the first time since coming here for years. Loved his personality and detailed explaination of my exam. Had a fanstic assistant named Taylor also.


StarStarStarStarStar Friends —    (Patient since 2006)

Like visiting friends. Always enjoy my trips to see Tommy Croffead and his wonderful staff.


StarStarStarStarStar Thank you to the wonderful people at EyeCare Sp... —    (Patient since 2015)

Thank you to the wonderful people at EyeCare Specialties!


StarStarStarStarStar Dr Maroon was so nice and reassuring.  —    (Patient since 2008)

Dr Maroon was so nice and reassuring.


StarStarStarStarStar Great place to have eye care done.  —    (Patient since 2015)

Great place to have eye care done.


StarStarStarStarStar Friendly and helpful staff. Thorough exam —    (Patient since 2017)

Friendly and helpful staff. Thorough exam


StarStarStarStarStar Charleston's Best —    (Patient since 2015)

Dr. Maroun is extremely thorough in his examinations and communicating with his patients, all while making you feel at ease. I refer my family and friends to him for whatever eye care issues they may have. I trust his diagnoses and recommendations, and I trust him.


StarStarStarStarStar The customer service here is amazing. Everyone ... —    (Patient since 2011)

The customer service here is amazing. Everyone is sort nice and always glad to see you. I drive all the way from Summerville to West Ashley because they are so great.


StarStarStarStarStar Everyone one was polite and helpful —    (Patient since 2018)

Everyone one was polite and helpful


StarStarStarStarStar I was very happy with the courtesy of the emplo... —    (Patient since 2018)

I was very happy with the courtesy of the employees from the reception to the check out. Dr. James D. Elliott III, O.D. is an excellent professional. He explained me with details about my eyes issues and more. I felt confidente that I was in the right place to take care of my eyes.


StarStarStarStarStar The people are very friendly and professional, ... —    (Patient since 2018)

The people are very friendly and professional, it was a great experience for an eye exam.


StarStarStarStarStar Always have my health in my best interest. Exam... —    (Patient since 2015)

Always have my health in my best interest. Exams are thorough by great optometrists and staff


StarStarStarStarStar My experience at EyeCare Specialists of Charles... —    (Patient since 2018)

My experience at EyeCare Specialists of Charleston was fantastic. I had not been to the eye doctor in quite some time and was impressed with the new technology. The entire staff was professional and very friendly. Dr. Smith explained everything to me in simple terms about what is going on with my eyes/vision. I really appreciated how much time Emily spent helping me to find the perfect pair of glasses. This is definitely the place i will recommend to friends and family for their eye care concerns.


StarStarStarStarStar the ladies there are very friendly and courteou... —    (Patient since 2015)

the ladies there are very friendly and courteous to your needs. been going there like 3 years now.


StarStarStarStarStar Dr. Elliott is an excellent eye doctor! —    (Patient since 2006)

Dr. Elliott is an excellent eye doctor!


StarStarStarNo StarNo Star I guess the exam was complete, it seemed very s... —    (Patient since 2010)

I guess the exam was complete, it seemed very short and impersonal


Reply

Ms. Fisher, I apologize if your visit with us on the 6th seemed impersonal. We pride ourselves on positive patient experiences! We would love the opportunity to deliver excellent service to you when you need eyecare or eyewear in the near future. Please give us the chance to serve you again, soon. Very Sincerely, EyeCare Specialties

StarStarStarStarStar Caring and professional —    (Patient since 2010)

I got something in my eye while doing yard wrok. I tried to flush it out but no luck. Dr. Smith was able to see me without an appointment. He was able to remove the debris from my eyeand put an end to the discomfort. I was in and out in about 15 minutes. The staff at the front desk and at checkout were very friendly and concerned about my injury. I recommend Eye Care Specialties to everyone who is looking for a new doctor.


Reply

Mr. Brinson, thank you for trusting with your eyecare. We value you as a patient and hope to see you back in one of our offices for your routine eyecare. Don't hesitate to come back in and purchase some sunglasses to help protect your eyes from the suns harmful UV rays...as well as any possible debris from your yard! Have a great day-

StarStarStarStarStar Eyecare beyond compare —    (Patient since 2008)

Excellent patient care. Everything explained. Friendly Service and always with a smile.


Reply

Very happy to hear it Mr Brown. Thank you for trusting us with your care!

StarStarStarStarStar I really enjoyed my visit to Eye Specialties of... —    (Patient since 2018)

I really enjoyed my visit to Eye Specialties of Charleston. I was greeted friendly and was helped when it was time to pick out frames. Dr. Elliot did a wonderful job explaining results to me and I felt comfortable.


Reply

Ms. Hollinshead, We are thrilled that you felt comfortable and picked out a great new pair of frames while you were here! Thank you for trusting us with your care.

StarStarStarStarStar They respect their patients —    (Patient since 2010)

Eyecare Specialties treats their patients with respect. They see patients in a timely manner, don't seem to over-schedule and the staff is professional and helpful. Dr. Elliot is the best. He knows his patients and works diligently to get the best vision solution for them.


Reply

Ms. Brinson, We try very hard to make sure patients feel cared for here at EyeCare Specialties. Thank you for taking the time to provide us with feedback. I hope you have a very pleasant week.

StarStarStarStarStar Wonderful experience —    (Patient since 2018)

Wonderful support staff. Excellent medical care by the physician. Everyone was friendly and made the visit low stress. The building inside and out is beautiful and clean.


StarStarStarStarStar My visit to EyeCare Specialties of Chas. —    (Patient since 2014)

My visit to EyeCare Specialties of Chas a great experience.They provided extremely good service and the staff was very professional. I had never received such a through eye exam and the results were clearly explained to me.


StarStarStarStarStar Staff and Dr. Smith are welcoming and professio... —    (Patient since 2014)

Staff and Dr. Smith are welcoming and professional. Thanks goes to all.


StarStarStarStarStar Great eye care. Over 60 years for me.  —    (Patient since 2006)

Great eye care. Over 60 years for me.


StarStarStarStarStar  —    (Patient since 2013)

Very professional overall!


StarStarStarStarStar Great office with an awesome Staff —    (Patient since 2015)

Great office with an awesome Staff


StarStarStarStarStar Great Staff, great service! —    (Patient since 2018)

Staff was great! They made my daughter’s first eye exam so much fun!


StarStarStarStarStar Another great experience at EyeCare Specialties... —    (Patient since 2013)

Another great experience at EyeCare Specialties of Charleston. I've been going to the West Ashley office since I moved there in 2010 or so. The building is kept clean and looks nice. Front desk workers always helpful and pleasant. Never had a long wait. Nurses/assistants always pleasant and very friendly. Doctors (I have seen a few different ones but typically Dr Maroon) are VERY friendly, knowledgeable, and go the extra mile to remember little details about my life. Always take the time to go over results with me. Dr Maroon, assistant, and the girls at checkout made sure I would have enough contact lenses for my upcoming trip. I always recommend EyeCare Specialties and had my mom and brother go there as well. Thank you!


StarStarStarStarStar It's never fun to take that field vision test, ... —    (Patient since 2007)

It's never fun to take that field vision test, but this time it went so smoothly because of a skilled, personable assistant.


StarStarStarStarStar Everyone was very personable and willing to tak... —    (Patient since 2018)

Everyone was very personable and willing to take the time to answer any questions I had.


StarStarStarStarStar Very Happy! Very Professional staff! —    (Patient since 2018)

Very Happy! Very Professional staff!


StarStarStarStarStar I am a tough patient and want an excellent resu... —    (Patient since 2012)

I am a tough patient and want an excellent result. With that said, I had to make several appointments to get my contact prescription right. Dr Elliot and his staff never gave up and finally after 4 extra tries, my prescription is absolutely perfect. I am extremely pleased. I couldn’t be happier with my new lenses. Thank you so much for working with me and putting up with my perfection expectations. I love all of you!!!


StarStarStarStarStar Long Time Patient. —    (Patient since 2007)

As a patient of Eye Care Specialties - and its prior incarnations - I was once again extremely pleased by the professionalism, exuberance and timeliness associated which my appointment.


StarStarStarStarStar I love the staff! Everyone’s very friendly and ... —    (Patient since 2016)

I love the staff! Everyone’s very friendly and polite! And the doctor is awesome!! I referred my coworker Faren Brown to you guys, and my sister Darlene Broomfield!! You all are AWESOME!!!


StarStarStarStarStar Friendly, professional staff. Spacious faciliti... —    (Patient since 2014)

Friendly, professional staff. Spacious facilities with many options to choose from whether it’s glasses or contacts.


StarStarStarStarStar Prompt and professional service —    (Patient since 2015)

Prompt and professional service


StarStarStarStarStar My annual visit is always a pleasure. The staff... —    (Patient since 2016)

My annual visit is always a pleasure. The staff is so friendly and professional, everything runs smoothly, and I'm out of there with my eye needs addressed for another year.


StarStarStarStarStar As always, I received professional, friendly se... —    (Patient since 2006)

As always, I received professional, friendly service. I wish every appointment was with a staff as great as this one.


StarStarStarStarStar First-time patient —    (Patient since 2018)

The tech and doctor were both very friendly. They used technology that I had never seen before and explained everything they saw so that a patient could easily understand.


StarStarStarStarStar Very professional and friendly!  —    (Patient since 2018)

Very professional and friendly!


StarStarStarStarStar Dr. Elliott and his staff are very thorough, pr... —    (Patient since 2009)

Dr. Elliott and his staff are very thorough, professional and courteous.


StarStarStarStarStar Glad to Thank —    (Patient since 2014)

Glad to be able to thank Dr. Smith and the staff for always read to give a friendly place.


StarStarStarStarStar Convenient and Competent! —    (Patient since 2011)

Fortunately for us, we live on Seabrook Island in close proximity to Village Optical. Dr. Smith does a terrific job ensuring the health of our eyes. We trust him implicitly and appreciate the convenience their location at Freshfields offers. Kelsey is terrific and Evan is an absolute rock star when it comes to anything "optical". Let them take care of all your vision needs!


StarStarStarStarStar Great Care —    (Patient since 2006)

Great care, as usual, by Dr. Elliott


StarStarStarStarStar  —    (Patient since 2013)

Girl in office in back (with window, visible from front desk) would not make eye contact with me at all..that's happened another time as well with a different girl...not really a good feeling. Felt like I was back in Army basic training having my uniforms thrown in my arms...please hire office staff that know how to actively engage with customers.


StarStarStarStarStar I have been going to Dr. Croffead for 25+ years... —    (Patient since 2006)

I have been going to Dr. Croffead for 25+ years and he has always addressed my eye problems professionally and corrected them. I have recommended him to many family members who now go to him also.


StarStarStarStarStar Great office staff! —    (Patient since 2017)

I would highly recommend EyeCare Specialties of Charleston. Dr. Croffead and staff are the best I've ever experienced.


StarStarStarStarStar Great service  —    (Patient since 2006)

Had a great experience & service was great as well.


StarStarStarStarStar I had an emergency and they did absolutely ever... —    (Patient since 2017)

I had an emergency and they did absolutely everything they could to help.


StarStarStarStarStar  —    (Patient since 2006)

I like Eye Care Specialties but everyone needs to slow down. Employees acted as if the building was on fire. When you get in a hurry that is when mistakes are made. The optician was in hurry and initially made a $40.00 mistake in adding up the cost of my new lenses ($179 became $219). When I walked up pay at the financial desk I reminded the young lady that I had vision, blue cross and medicare insurance. I asked her to please be careful in tabulating my bill...because mistakes had been made in the past...and the corrections resulted in me paying less. So, I was finally able to get the two ladies at the finance desk to slow down and think about my situation. They said they would submit my information to insurance and then see what I owed. Good job! Eye care is important. We as patients are human beings not so many head of cattle. If everybody slows down just a little bit employees will get the diagnosis/treatment/bill correct and patients will feel like humans.


StarStarStarStarStar These are great people! I never have to wait l... —    (Patient since 2013)

These are great people! I never have to wait long for my appointment, and they're thorough and efficient.


StarStarStarStarStar My sister saw Dr. E. for the first time. Said s... —    (Patient since 2007)

My sister saw Dr. E. for the first time. Said she'd never had such a great experience. He's the best eye doctor I've ever had.


StarStarStarStarStar As always I had a great experience. From the ti... —    (Patient since 2007)

As always I had a great experience. From the time I walked in till the time I left I felt like a part of a family. Kelsey was great and helped me do everything needed to get to the Dr. She is a super helper. Dr. Smith checked me and explained everything to me as he went along. Lucky for me, my eyes are still good.


StarStarStarStarStar Everyone did a great job. I see them once a yea... —    (Patient since 2014)

Everyone did a great job. I see them once a year for the last 3 years. They knew my history.


StarStarStarStarStar As always, I was most pleased with my visit. E... —    (Patient since 2006)

As always, I was most pleased with my visit. Everyone is always so pleasant and they all try to make sure that a person is well taken care of. Dr. Jamie is an awesome guy (just like Dr. George was and Dr. Thomas is).


StarStarStarStarStar Friendly/Professional —    (Patient since 2014)

Always friendly yet professional


StarStarStarStarStar Everyone was very friendly and I loved how Dr. ... —    (Patient since 2017)

Everyone was very friendly and I loved how Dr. Maroun took the time to explain everything to me. Very clean office and nice relaxing fountain out front!


StarStarStarStarStar Dennis Kight —    (Patient since 2014)

Very pleased with the professional and courtesy of service.


StarStarStarStarStar First Visit —    (Patient since 2017)

First visit and I'm glad I had my eye Exam at EyeCare Specialties.....very professional staff. Dr. Elliott is definitely in the right profession as he really cares for his patients.


StarStarStarStarStar Had an issue with my vision, they provide me wi... —    (Patient since 2017)

Had an issue with my vision, they provide me with an appointment the next day.


StarStarStarStarStar Great service. Quick, friendly, explain things.... —    (Patient since 2016)

Great service. Quick, friendly, explain things. Always an easy and enjoyable process.


StarStarStarStarStar This was my first visit and I will be a "repeat... —    (Patient since 2017)

This was my first visit and I will be a "repeat" patient!


StarStarStarStarStar Dr. Elliott is awesome!!!!! —    (Patient since 2006)

Dr. Elliott is awesome!!!!!


StarStarStarStarStar Best Eye Specialist office in Charleston! —    (Patient since 2016)

Best Eye Specialist office in Charleston!


StarStarStarStarStar Always thoroughly pleased with the quality serv... —    (Patient since 2006)

Always thoroughly pleased with the quality services receive.


StarStarStarStarStar I am not a big fan of surveys, but if it makes ... —    (Patient since 2014)

I am not a big fan of surveys, but if it makes you feel better....your doctors and staff are great!


StarStarStarStarStar Consistently caring service —    (Patient since 2007)

Always a pleasant visit with caring professionals.


StarStarStarStarStar Very polite and informative —    (Patient since 2014)

Very informative, polite, and professional.


StarStarStarStarStar Beautiful office, nice and courteous staff, Dr.... —    (Patient since 2017)

Beautiful office, nice and courteous staff, Dr. Maroun is wonderful, kind, funny, and took the time to explain everything he was doing and saw. I didn't feel like a number. Will be recommending him to everyone!


StarStarStarStarStar Everything was wonderful! I'm making my blind a... —    (Patient since 2017)

Everything was wonderful! I'm making my blind ass mother come see y'all soon!!


StarStarStarStarStar Eye Exam.  —    (Patient since 2006)

Very professional and comfortable eye exam.


StarStarStarStarStar I came back to Eye Care Specialties of Charlest... —    (Patient since 2006)

I came back to Eye Care Specialties of Charleston after moving away some thirteen years ago. I had a wonderful experience! I had been experiencing some difficulty with multi focal contacts and Dr. Elliott took his time and helped me tremendously! I now feel back to myself! Thank you all for your kindness and attention.


StarStarStarStarStar Professional and skillf, doctors and entire med... —    (Patient since 2006)

Professional and skillful , doctors and entire medical staff


StarStarStarStarStar Very Knowledgeable and helpful.Very fast, didn... —    (Patient since 2006)

Very Knowledgeable and helpful. Very fast, didn't have to wait at all. Appointment was on time.


StarStarStarStarStar Highly recommend this practice. —    (Patient since 2007)

Highly recommend this practice.


StarStarStarStarStar Dr Elliot does a great job and asks all the rig... —    (Patient since 2015)

Dr Elliot does a great job and asks all the right questions.


StarStarStarStarStar Love Eyecare specialist. Always so friendly an... —    (Patient since 2015)

Love Eyecare specialist. Always so friendly and they make sure I get the care I need.


StarStarStarStarStar Long-time Patient, extremely satified —    (Patient since 2006)

I've been a patient for over a decade, and I don't plan on changing that. The service is exemplary, and the staff is extremely friendly and professional. I have referred at least 10 new patients to them and will continue to recommend them.


StarStarStarStarStar Always Excellent —    (Patient since 2014)

As always, EyeCare Specialties Of Charleston provided excellent service. I will not go anywhere else for my eyes.


StarStarStarStarStar Friendly staff, clean environment and excellent... —    (Patient since 2015)

Friendly staff, clean environment and excellent eye care from Dr. Elliott.


StarStarStarStarStar Sue & Ralph Tileston —    (Patient since 2007)

I have been going to Eye Care Specialties for many years and I am impressed by everyone in the office for their smiling faces. I love to come to Eye Care and I would recommend them to anyone.


StarStarStarStarStar I was in the Charleston area on vacation and aw... —    (Patient since 2017)

I was in the Charleston area on vacation and awakened in the night with an eye problem. This practice gave me an appointment the same day and, even though I am not a regular patient, I was treated with great consideration and the problem was taken care of. I was so grateful!!


StarStarStarStarStar Always a great experience. All the staff are ve... —    (Patient since 2011)

Always a great experience. All the staff are very friendly and very courteous. They address all my concerns and make my visit wonderful.


StarStarStarStarStar Visit —    (Patient since 2006)

enjoy coming here , Dr. Croffead is always friendly and willing to help if i ever have a problem after my visit.


StarStarStarStarStar I found 7 reminders after I'd already confirmed... —    (Patient since 2007)

I found 7 reminders after I'd already confirmed my appointment to be excessive and irritating. I asked staff to modify my contact info.


StarStarStarStarStar Professional Optical Services —    (Patient since 2017)

If you want a very thorough eye exam, this is the place for you. Dr. Smith double and triple checked images to make sure there was not an underlying issue hiding within one's eyes. Very pleased to find them and knew the insurance coverage up front and that alone can put anyone's mind at ease.


StarStarStarStarStar Highly Recommended Practice.  —    (Patient since 2006)

Great care by professional who are very qualified & care about their patients.


StarStarStarStarStar The entire staff was courteous and professional... —    (Patient since 2007)

The entire staff was courteous and professional. Dr.Elliot was very informative and explained all aspects of the exam.


StarStarStarStarStar The doctor and nurse both had great personaliti... —    (Patient since 2006)

The doctor and nurse both had great personalities and made the visit very relaxed. I was in and out pretty quick.


StarStarStarStarStar Great locations, great doctors, friendly staff,... —    (Patient since 2006)

Great locations, great doctors, friendly staff, superior selections, and all-around wonderful experience!


StarStarStarStarStar Dr Smith and staff are the greatest —    (Patient since 2007)

Dr Smith and staff are the greatest


StarStarStarStarStar I am a new patient to this practice. My appoint... —    (Patient since 2017)

I am a new patient to this practice. My appointment was for 2:00. In my experience with most doctor's offices, that would mean going back for the appointment around 2:30. I was taken back around 1:45, and was out of the office by 2:30. They were quick, informative and didn't leave me sitting alone in a room for 30+ minutes. Every staff member that I interacted with was courteous.


StarStarStarStarStar Excellent Optical Center!!! I took my 3 yr old... —    (Patient since 2016)

Excellent Optical Center!!! I took my 3 yr old to get her eyes checked out. Staff super friendly and Doctors are ver knowledgeable. They made sure she was comfortable and at ease!! My Optical Home now!


StarStarStarStarStar As with every visit everything was very good, i... —    (Patient since 2008)

As with every visit everything was very good, it is a pleasure to go to a appointment and feel at ease with the doctor and the associate who are taking care of you.


StarStarStarStarStar This was my first time visiting the office and ... —    (Patient since 2017)

This was my first time visiting the office and I was extremely happy with the customer service I received from the moment I walked into the door from the time I checked out.


StarStarStarStarStar I always receive great care at Eye Care Special... —    (Patient since 2008)

I always receive great care at Eye Care Specialties of Charleston. They are very thorough and they can diagnose most eye issues.


StarStarStarStarStar Dr. Maroon & staff are very attentive! —    (Patient since 2016)

Dr. Maroon & staff are very attentive. They always make me feel good when I'm there and they make sure that I leave with better vision. 😊


StarStarStarStarStar Exceptional! —    (Patient since 2017)

Great experience! I am normally very timid when it comes to going to the eye doctor, but they made it quick and painless.


StarStarStarStarStar Dr. Elliott is an excellent eye specialist with... —    (Patient since 2006)

Dr. Elliott is an excellent eye specialist with a great relationship with my wife and I. We would go nowhere else and recommend their practice to anyone that has an eyecare need. The staff is always kind, friendly and professional.


StarStarStarStarStar Great Doctor if already here or just moved here —    (Patient since 2014)

Moving into the area years ago and needing a Doctor for glaucoma Dr. Smith was recommend by the pharmacist I began using and who also had glaucoma. Dr. Smith welcomed me continues to keep a close watch on my eye health.


StarStarStarStarStar Eyecare Specialties is very respectful of the v... —    (Patient since 2010)

Eyecare Specialties is very respectful of the value of their patients time and keeps wait time at a minimum.


StarStarStarStarStar Friendly staff and doctor. Nice office. —    (Patient since 2015)

Friendly staff and doctor. Nice office.


StarStarStarStarStar First visit, staff was friendly, service was ve... —    (Patient since 2017)

First visit, staff was friendly, service was very good


StarStarStarStarStar Friendly, professional environment. —    (Patient since 2017)

I was impressed by the friendly and professional staff and the environment of the office as well. Everyone was super-friendly yet professional and I felt very confident in their skills.


StarStarStarStarStar hey the office is always clean and the staff ar... —    (Patient since 2015)

hey the office is always clean and the staff are always friendly. I love coming to this office since day 1. no issues whatsoever. Dr. Olstein is very nice and polite and knowledgeable.


StarStarStarStarStar Wonderful experience as always —    (Patient since 2013)

As always, my experience at Eye Care Specialties in West Ashley was wonderful. Assistant/Nurse that did initial testing is always so friendly and conversational, as is Dr. Maroon. They always take their time explaining what they're doing and why. Never in a rush but timely in seeing me. I go at least yearly for check-ups and have glasses and contact lenses through them.


StarStarStarStarStar I have been a patient through three generations... —    (Patient since 2006)

I have been a patient through three generations of eye doctors and the personal and compassionate care is unparalleled. They clearly value relationships and make their patients feel special. The medical care is outstanding. Perfect balance.


StarStarStarStarStar Easy to get in! I needed urgent attention and t... —    (Patient since 2016)

Easy to get in! I needed urgent attention and the office gave me a reasonable appointment. I actually showed up one day prior and they still fit me in. Thank you so much!!


StarStarStarStarStar I was very pleased with cleanliness of the faci... —    (Patient since 2006)

I was very pleased with cleanliness of the facility, the politeness of the receptionist and care of the doctor and his assistant. I give it 5 stars


StarStarStarStarStar Returning Patient —    (Patient since 2006)

I've been a patient for many years and can always count on receiving excellent care from Dr Elliott and his staff.


StarStarStarStarStar Always excellent service!  —    (Patient since 2007)

Always excellent service!


StarStarStarStarStar I'm always relaxed in this friendly, clean atmo... —    (Patient since 2014)

I'm always relaxed in this friendly, clean atmosphere! Lots of good frame choices with patient employees who take their time with me while I'm there


StarStarStarStarStar I'm getting a thank you and it was great seeing... —    (Patient since 2016)

I'm getting a thank you and it was great seeing you at your last appt. but I was never even in there recently??


StarStarStarStarStar Fantastic staff and fantastic service! —    (Patient since 2017)

Fantastic staff and fantastic service!


StarStarStarStarStar Prompt and efficient care.  —    (Patient since 2006)

Prompt and efficient care.


StarStarStarStarStar Review from GPD —    (Patient since 2012)

I thought the whole process went well. The entire staff was very helpful and made the trip enjoyable. I have nothing to complain about. Keep up the great work.


StarStarStarStarStar Outstanding overall service... —    (Patient since 2017)

Outstanding overall service from the front desk, to the tech and Dr. Smith. I was very impressed with the professionalism and friendliness of the entire staff who provided customer service results which were second to none. Thank you.


StarStarStarStarStar Great patient care from the start! —    (Patient since 2017)

Great patient care from the start. They got me an appointment the day after I called in (even as a new patient) and were very flexible with my schedule. I am looking forward to my annual visits!


StarStarStarStarStar Wonderful Eye Care —    (Patient since 2016)

Dr. Patrick Smith, techs and staff are great. Very efficient practice. Payment and insurance thoroughly explained. Lots of nice options for glasses. My family enjoys going to Eye Care Specialties.


StarStarStarStarStar Great service, friendly staff and doctor. —    (Patient since 2015)

Great service, friendly staff and doctor.


StarStarStarStarStar Always courteous, friendly and professional.Th... —    (Patient since 2009)

Always courteous, friendly and professional. They explain each procedure and make you feel comfortable.


StarStarStarStarStar Great job by all involved. Superior care! —    (Patient since 2006)

Great job by all involved. Superior care!


StarStarStarStarStar Fabulous experience every time —    (Patient since 2007)

I have been a long-time patient and would go to no other Eye Care practice.


StarStarStarStarStar Office Visit —    (Patient since 2006)

The office visit was timely, cordial and professional.


StarStarStarStarStar Eye Specialist of Charleston & Village Optical ... —    (Patient since 2012)

Eye Specialist of Charleston & Village Optical left a very pleasant experience for me. Both locations were warm & friendly and very professional. My lens were ready at my appointment time. I am enjoying my new lens. Patricia Christensen


StarStarStarStarStar Great Fond and Experience —    (Patient since 2014)

Being new to Charleston, finding Dr. Smith and his accepting me as his patient has been a great find and experience.


StarStarStarStarStar GREAT SERVICE / NO ISSUES. —    (Patient since 2006)

GREAT SERVICE / NO ISSUES.


StarStarStarStarStar Dr. Elliott and his staff are great. They are ... —    (Patient since 2010)

Dr. Elliott and his staff are great. They are friendly, professional, and knowledgeable. I would recommend Eye Care Specialties of Charleston to everyone.


StarStarStarStarStar Quick, efficient & professional service —    (Patient since 2007)

Very friendly staff, professional and efficient service. In and out within 45 minutes for my annual eye exam to include selecting new frames.


StarStarStarStarStar So very impressed!  —    (Patient since 2015)

Feeling very fortunate to be in the care of Dr. Elliot and his team. Never in my experience have I met a physician to take an extra moment to explain the human body and expectations so thoroughly. Im so impressed by his knowledge and how he treated the situation, and plans to continue monitoring my unique needs as a patient. Dr. Elliot, all his staff and the technology the office has far exceed my expectations and come highly recommended by me!


StarStarStarStarStar Great service  —    (Patient since 2014)

Enjoyed the service and the staff was very friendly


StarStarStarStarStar My visit was fine except my charges exceeded my... —    (Patient since 2007)

My visit was fine except my charges exceeded my co pay


StarStarStarStarStar  —    (Patient since 2016)

I was a work in appointment for Dr Elliott and was treated "like a queen". From the front desk receptionist to checkout my experience was no less than superior. I work in the same environment and feel that my office should take some pointers from this office. Dr Elliott's bedside manner was exceptional. I will definitely refer to this office!


StarStarStarStarStar The facility is as lovely as the staff. —    (Patient since 2016)

The facility is as lovely as the staff. Nothing but friendly and kind faces. I had a lovely visit that was hassle free. Thank you!


StarStarStarStarStar dr Patrick Smith is great always takes care of ... —    (Patient since 2011)

dr Patrick Smith is great always takes care of me and makes sure my eyes get the perfect treatment.


StarStarStarStarStar  —    (Patient since 2006)

Answered my questions and addressed the issue I am having with my eyes.... have been a patient since I was in the third grade....1952...


StarStarStarStarStar Our Experience —    (Patient since 2015)

I love how everyone in the office is friendly. From the moment you walk in the door you are acknowledged and if they are not readily available they will let you know without you having to wait for someone. I love that they are very kid friendly and thank you for coming in. The entire staff I interacted with was kind and they love my silly little boy. Keep up the good work.


StarStarStarStarStar Dr. Elliott & his staff are awesome! I drive fr... —    (Patient since 2013)

Dr. Elliott & his staff are awesome! I drive from North Charleston & pass by lots of eye specialists on my drive to West Ashley but it is worth the time in traffic to have Dr. Elliott as my eye specialists. He is a consummate professional. He is patient, explains any concerns in a way that is easy to comprehend and not worrisome to his patients. His staff is also friendly and professional. I wholeheartedly recommend Dr. Elliott and his staff!


StarStarStarStarStar Great experience-It is a very quick and efficie... —    (Patient since 2014)

Great experience-It is a very quick and efficient process


StarStarStarStarStar There was no wait when I came in for my schedul... —    (Patient since 2013)

There was no wait when I came in for my scheduled appointment. The exam was thorough and efficient. Technicians were courteous and professional. And the doctor was detailed and down-to-earth.


StarStarStarStarStar . —    (Patient since 2007)

.The best eye care in the low country. I tell everyone how good you are. keep up the good work. You are all 5 stars.


StarStarStarNo StarNo Star Nice Enough Staff, Unsatisfactory Service —    (Patient since 2006)

I felt that my eye exam warranted more than 10 minutes with Dr. Croffead. I will be having my eyes checked again before ordering glasses. The practice is extremely pushy about ordering glasses from you, not well received or appreciated. I indicated that I did not "do" plastic frames, but the technician was insistent. I asked that she adjust my existing glasses, purchases through you, and had to almost demand that they be adjusted. I had to ask twice for a copy of my prescription.


StarStarStarStarStar Always a pleasure to come in and be greeted by ... —    (Patient since 2006)

Always a pleasure to come in and be greeted by friendly and attractive people.


StarStarStarStarStar I am so glad a friend referred me to Eye Care S... —    (Patient since 2014)

I am so glad a friend referred me to Eye Care Specialties a couple of years ago. Last year I decided to try contacts. Easier said then done! I need correction for bi-focal as well as astigmatism in both eyes. Dr. Maroun never gave up until he found the right type of contact and one that would fit my eyes. Several months of trying various soft lenses led him to a hard lens for me. Even then adjustments had to be made at least 3 times to get the contacts small enough for my eyes. I feel like many other doctors, in other practices, would have given up and just said I wasn't a candidate for contacts. Not Dr. Maroun. I am so happy that I now have the option of either wearing glasses or contacts. I like the hard contacts. Much easier for me to put in and take out. Thank you Dr. Maroun!


StarStarStarStarStar It was pretty much just another great appointme... —    (Patient since 2006)

It was pretty much just another great appointment. I was called in on time, The tech went over all the things she was doing. Only had a short wait before the doc came in to start testing my eyes,


StarStarStarStarNo Star Love the Staff and Doctors! —    (Patient since 2014)

Love the Staff and Doctors!


StarStarStarStarStar Best Service Ever —    (Patient since 2016)

Though I don't like the term Senior Citizen, I am one, and I have been wearing glasses since before I was a teen. So I have had a lot of experience with eye care providers. With that background I would have to say my experience withe EyeCare Specialists on my first visit was without doubt the best ever. From my greeting at the entry desk, to the exam provided by Dr. Maroon and his assistant, to working with the person who helped me with my new glass purchase the care and quality of service was amazing. As a new person to Charleston, I was recommended to EyeCare, and it can be certain I will also be recommending others. Thanks for the great service.


StarStarStarStarStar It is very hard to find a physician that can be... —    (Patient since 2006)

It is very hard to find a physician that can be likeable and trusted, who makes you feel you are in good hands health with issues of health. Dr. Elliott is one of those. I appreciate and the crew.


StarStarStarStarStar Excellent service by all. I would highly recomm... —    (Patient since 2016)

Excellent service by all. I would highly recommend Dr James Elliott


StarStarStarStarStar Great comprehensive care and service. Dr. Ellio... —    (Patient since 2006)

Great comprehensive care and service. Dr. Elliot is attentive and caring. He does not rush through the exam, or answering my questions.


StarStarStarStarStar ... —    (Patient since 2006)

Everyone very pleasant and accommodating. Went right by schedule and I appreciate that!


StarStarStarStarStar Everybody was very nice ... —    (Patient since 2016)

Everybody was very nice


StarStarStarStarStar Best people, remembered me from 5yrs ago, super n... —    (Patient since 2007)

Best people, remembered me from 5yrs ago, super nice and helpful, very comfortable


StarStarStarStarStar I had been having really bad migraines, and when ... —    (Patient since 2006)

I had been having really bad migraines, after explaining to Dr Smith what was going on and him taking a look at my eyes, he knew immediately the problem. GREAT experience!


StarStarStarStarStar  —    (Patient since 2007)

5 stars..great service as usual!


StarStarStarStarStar Dr. Smith is the best. —    (Patient since 2007)

Dr. Smith is the best. He is very knowledgeable about my condition and compassionate in his treatment of me. I appreciated the fact that I was able to get an appointment the same day before things got worse.


StarStarStarStarStar My visit was very pleasant like it was is.... —    (Patient since 2013)

My visit was very pleasant like it was is.


StarStarStarStarStar Great folks. I have been seeing Dr. Smith for about 20 years. I have never had any problems, my ap... —    (Patient since 2007)

Great folks. I have been seeing Dr. Smith for about 20 years. I have never had any problems, my appointments are always prompt with little or no waiting. The staff is always friendly and very helpful. I would hate to have to ever switch!


StarStarStarStarStar Everyone in the office make you feel important.... —    (Patient since 2014)

Everyone in the office make you feel important.


StarStarStarStarStar wonderful staff and doctors. I will never go anywhere else... —    (Patient since 2015)

I have never enjoyed coming to a doctors office more. The staff always makes you feel comfortable and everybody is friendly and personable. There's always something to laugh and chat about. They treat you like family. I've been in twice to have my glasses replaced/fixed and they were so nice and quick to have it accomplished. i can only say good things about this office.


StarStarStarStarStar Dr. Elliott, Alexis, and the whole staff were amazing! I had a great and very comprehensive eye ex... —    (Patient since 2016)

Dr. Elliott, Alexis, and the whole staff were amazing! I had a great and very comprehensive eye exam and Dr. Elliott took the time to explain everything in great detail. I would absolutely recommend this office for anyone looking for an excellent experience at their annual eye exam.


StarStarStarStarStar  —    (Patient since 2009)

I love Dr. Elliott and the entire staff.


StarStarStarStarStar Phenomenal care! Attention to detail like at few other places.... —    (Patient since 2016)

Phenomenal care! Attention to detail like at few other places.


StarStarStarStarStar Great visit! Everyone was helpful and attentive to me. Dr. Smith has a wonderful sense of humor a... —    (Patient since 2006)

Great visit! Everyone was helpful and attentive to me. Dr. Smith has a wonderful sense of humor and did a great job.


StarStarStarStarStar Very happy with your services!!!... —    (Patient since 2016)

Very happy with your services!!!


StarStarStarStarStar Very happy with your services!!!... —    (Patient since 2016)

Very happy with your services!!!


StarStarStarStarStar I was very pleased with all aspects of the examination and services.... —    (Patient since 2015)

I was very pleased with all aspects of the examination and services.


StarStarStarStarStar the doctor and the optical tech/assistant were both amazing!!!! I was so impressed!!!!Bruce Sabin... —    (Patient since 2016)

the doctor and the optical tech/assistant were both amazing!!!! I was so impressed!!!! Bruce Sabin MD


StarStarStarStarStar Great job as usual. Thanks for working me in! —    (Patient since 2008)

Great job as usual. Thanks for working me in!


StarStarStarStarStar Good visit Everyone very professional and friendly —    (Patient since 2010)

Good visit Everyone very professional and friendly


StarStarStarStarStar Kelsi was fantastic!! —    (Patient since 2013)

Kelsi is the best! She took great care of me and was a great babysitter while Dr. Smith checked my eyes! Turns out she's a talented painter/artist too. Thanks, Dr. Smith, for not making fun of my weird eyes too much. Thanks, too, to Kim, Ginny, Jachoia, Cynthia, Dr. Elliott, and the rest of the staff for the warm welcome back. And thanks Chelsea for helping with my lenses!


StarStarStarStarStar Thanks for doing a great job —    (Patient since 2014)

Thanks for doing a great job


StarStarStarStarStar It is always a pleasant office visit. No problems.  —    (Patient since 2006)

It is always a pleasant office visit. No problems.


StarStarStarStarStar Excellent service and very extensive eye exam with detailed explanation of all steps involved —    (Patient since 2007)

Excellent service and very extensive eye exam with detailed explanation of all steps involved. Very professional and knowledgable doctor and staff!


StarStarStarStarStar My exit visit was not great, the young lady who's name is Ms Alexis was very rude and I didn't... —    (Patient since 2006)

My exit visit was not great, the young lady who's name is Ms Alexis was very rude and I didn't appreciate her tone of voice to me. I truly had a terrific headache the remaining of the day. She need training in how to talk to people.


StarStarStarStarStar No problems love Dr Elliott —    (Patient since 2006)

No problems love Dr Elliott


StarStarStarStarStar Dr. Elliott —    (Patient since 2013)

Dr. Elliott & his staff are wonderful! They always explain the eye tests they conduct & make sure I understand the results.


StarStarStarStarStar Dr. Smith is the best! —    (Patient since 2014)

Every one was pleasant. Dr. Smith made sure that I was aware of my options for contact lenses and that if I was not happy with them I could use the fee towards glasses/lenses. I would recommend this practice to anyone.


StarStarStarStarStar I could not see clearly with my new glasses, so back to the drawing board! Evan said that my... —    (Patient since 2014)

I could not see clearly with my new glasses, so back to the drawing board! Evan said that my "sweet spot" was off.


StarStarStarStarStar It is always a pleasure and personal meeting with the doctor and staff —    (Patient since 2006)

It is always a pleasure and personal meeting with the doctor and staff. A very professional organization I have recommended other friends to use.


StarStarStarStarStar If street is flooded please notify patient!  —    (Patient since 2006)

If street is flooded please notify patient!


StarStarStarStarStar I have made referrals in the past... —    (Patient since 2007)

I have made referrals in the past...


StarStarStarStarStar Love Dr. Smith!  —    (Patient since 2007)

I've been going to Dr. Smith for 18+ years. Fantastic doctor and great bedside manner.


StarStarStarStarStar Everything was perfect !  —    (Patient since 2006)

Everything was perfect ! Pleasant and friendly staffs


StarStarStarStarStar Awesome care! Thank you. —    (Patient since 2006)

Thorough and friendly Service from all personnel. Thank you!


StarStarNo StarNo StarNo Star I don't like the familiarity of some of the staff —    (Patient since 2006)

I don't like the familiarity of some of the staff. As my parents are also patients here, I feel that I do not have any privacy regarding family social interactions. Furthermore, they continue to send my information to my parents mailing address though I have repeatedly updated my own mailing address. I have also had many instances of unprofessionalism from various departments including medical assistants, optical office, and billing; and staff either not willing to give me the answers to my questions or not listening to the questions that I have asked. I am considering switching to another provider as I am becoming increasingly uncomfortable here.


StarStarStarStarStar 5 star —    (Patient since 2006)

As always, totally satisfied of diagnosis given by Dr. Croffead.


StarStarStarStarStar Great service alway consider your feeling —    (Patient since 2013)

Great service alway consider your feeling


StarStarStarStarStar Staff and doctor were wonderful! I was comfortable, understood the procedures, and, they made... —    (Patient since 2015)

Staff and doctor were wonderful! I was comfortable, understood the procedures, and, they made financial accommodations. Thank you!


StarStarStarStarStar I would like to thank you for the careful preparation that you gave me prior to my cataract and... —    (Patient since 2006)

I would like to thank you for the careful preparation that you gave me prior to my cataract and lens implantation. Not wearing contacts for three months was well worth it. Wish insurance covered the lens implantation


StarStarStarStarStar We always love the personal attention Thomas is giving us —    (Patient since 2006)

We always love the personal attention Thomas is giving us. Comendable also the Staff Development and upgrade of Technology. Rolf Leeven


StarStarStarStarStar It was a very nice visit, as always —    (Patient since 2006)

It was a very nice visit, as always


StarStarStarStarStar Was given several appointment times, which was confusing —    (Patient since 2015)

Was given several appointment times, which was confusing


StarStarStarStarStar Availability or a variety of eyeglass frames at the Smith Street Office would be welcomed. —    (Patient since 2006)

Availability or a variety of eyeglass frames at the Smith Street Office would be welcomed.


StarStarStarStarStar Would not go anywhere else!!!!! —    (Patient since 2006)

Would not go anywhere else!!!!!


StarStarStarStarStar Awesome visit. Dr took the time to explain test results etc —    (Patient since 2015)

Awesome visit. Dr took the time to explain test results etc. Staff very knowledgeable and courteous.


StarStarStarStarStar Great professional service ! —    (Patient since 2006)

Great professional service !


StarStarStarStarStar The best!! —    (Patient since 2013)

Kelsey conducted my eye tests and as always was very pleasant and professional. Dr. Elliott is a wonderful doctor. He does a great job explaining results of tests or any concerns I have. The receptionist is friendly and reassures you when you're waiting to be seen.


StarStarStarStarStar Perfect as always —    (Patient since 2006)

Everyone is friendly and helpful. Dr Eliot is so personable and takes time to explain and answer all questions. He never seemed rushed and always asked about me and my son. Love this office!


StarStarStarStarStar 5 Start Review —    (Patient since 2007)

I visit the downtown Charleston office and see Drs. Coffread and Ellis. The entire staff and drs. at this location are excellent and go above & beyond what is needed to make a patient comfortable and to feel like they are the only patient. I have referred and know that they are patients (West Ashley office, though)


StarStarStarStarStar very nice at a great location . —    (Patient since 2006)

very nice at a great location .


StarStarStarStarStar #4 should have a less then 15 min instead of no. I was seated about 4 minutes. —    (Patient since 2006)

#4 should have a less then 15 min instead of no. I was seated about 4 minutes.


StarStarStarStarStar Wonderful visit, everyone was very professional and kind. —    (Patient since 2006)

Wonderful visit, everyone was very professional and kind.


StarStarStarStarStar I waited 45 mins between the visual field test and the time I say the doctor - not good. —    (Patient since 2008)

I waited 45 mins between the visual field test and the time I say the doctor - not good.


StarStarStarStarStar I would like to change my November 25 appointment to the week before. My phone number is 720.1729 —    (Patient since 2006)

I would like to change my November 25 appointment to the week before. My phone number is 720.1729. Thank you very much.


StarStarStarStarStar five star rating! —    (Patient since 2007)

Very pleasant visit. I'm in a wheelchair and everyone was more than helpful.


StarStarStarStarStar I was quoted a balance of $350 remaining. I paid the balance the next morning —    (Patient since 2007)

I was quoted a balance of $350 remaining. I paid the balance the next morning. When I called back later in the day to remind the office to send me a receipt I was told my remaining balance was $54. Apparently the girl that does the ordering of the glasses left a charge off my bill. I am very unhappy that I now have to come up with another $54 and pay at the time I pickup my glasses. If I don't have the $ my glasses will be sent back and I will be out $350, which by the way I took out a title loan on my car to pay for my glasses. I do love Dr. Elliott but this episode has really left me a sour taste in my mouth


StarStarStarStarStar Very professional and kind  —    (Patient since 2006)

Very professional and kind


StarStarStarStarStar Wait time is ridiculous..... —    (Patient since 2006)

Wait time is ridiculous.....


StarStarStarStarStar All staff have a great understanding of what customer service is —    (Patient since 2006)

All staff have a great understanding of what customer service is. My visit was positive in all categories . Thank you for caring.


StarStarStarStarStar great service finding frames —    (Patient since 2011)

great service finding frames


StarStarStarStarStar I would not change anything about visit —    (Patient since 2014)

I would not change anything about visit


StarStarStarStarStar My annual visit in 2014 at the Kiawah office location was NOT a good experience for multiple... —    (Patient since 2010)

My annual visit in 2014 at the Kiawah office location was NOT a good experience for multiple reasons of which I shared on my last visit to the W. Ashley office. My most recent exam with Patrick Smith was the care that I've been accustomed to receiving in the past!!


StarStarStarStarNo Star review —    (Patient since 2008)

Appointment was fine. No complaints. I don't know that I am happy with the contacts I was given as a trial but someone is supposed to call me next week about those anyway so I'll give them a few more days to see if they get more comfortable.


StarStarStarStarNo Star relating to #3.. —    (Patient since 2012)

relating to #3...The young lady who helped me with the glasses "explained" everything, but I couldn't follow the math. I was pleased with the first price on the first pair($130) and thought I was getting a 2nd pair for half of the what the first was. I expected about $200. When the total was $400 I was shocked but too embarrassed to admit I didn't understand the math formula that was used. I should have just said forget the second pair. I'm sure that the marketing procedure was probably followed, but I felt a little tricked. I do love your practice and blame myself for not having more confidence to speak up at the time. I also should have not tried TWO of a brand new thing(lined bifocals) because I can't adjust to them.


StarStarStarStarStar I LOVE EyeCare Specialties West Ashley —    (Patient since 2013)

I LOVE EyeCare Specialties West Ashley. I have been to at least 10 different eye doctors since I started wearing glasses about 24 years ago and this office is my favorite. I am always greeted by smiling faces from the receptionist to the assistants to the doctors and at checkout. I haven't met anyone there who didn't put on a happy face and seem genuinely friendly and helpful. Doctors always take time to explain results and findings. Assistants always knowledgeable and talkative. Checkout and the ladies helping with glasses are diligent and helpful as well. I waited about 15 minutes past appointment time last visits but that didn't matter at all to me. The service is wonderful. I recommended my mom and brother to ECS and they both happily go now as well.


StarStarStarStarStar My appointments are always a pleasure. Everyone is friendly & very helpful. I think Dr —    (Patient since 2006)

My appointments are always a pleasure. Everyone is friendly & very helpful. I think Dr. Elliott & staff there are wonderful!


StarStarStarStarStar Always a pleasure to work with Dr Croffead and his staff. —    (Patient since 2006)

Always a pleasure to work with Dr Croffead and his staff.


StarStarStarStarStar Dr. Patrick Smith is warm, friendly, caring and a fine and thorough physician.  —    (Patient since 2013)

Dr. Patrick Smith is warm, friendly, caring and a fine and thorough physician. He has helped me understand and manage my glaucoma and fitted my husband with sports glasses for his golf game. Thank you Dr. Smith!


StarStarStarStarStar Great visit —    (Patient since 2013)

Great visit staff very nice and friendly


StarStarStarStarStar Very confident with Dr. Elliot's care for my eyes. —    (Patient since 2006)

Very confident with Dr. Elliot's care for my eyes.


StarStarStarStarStar Personality of physician and staff made me feel that I was in good hands —    (Patient since 2006)

Personality of physician and staff made me feel that I was in good hands. Also they play great music


StarStarStarStarStar Excellent service. Very professional. I really admire that inan office. Thank you —    (Patient since 2012)

Excellent service. Very professional. I really admire that inan office. Thank you


StarStarStarStarStar The tech was going to call in a refill for Travatan on Wednesday —    (Patient since 2008)

The tech was going to call in a refill for Travatan on Wednesday. When I went to the pharmacy to pick it up on Thursday, it hadn't been called in.


StarStarStarStarStar Change nothing! You guys are great! —    (Patient since 2006)

Change nothing! You guys are great!


StarStarStarStarStar Everyone there makes me feel welcome & they are happy to see me & help me —    (Patient since 2006)

Everyone there makes me feel welcome & they are happy to see me & help me. My Doctor & the staff are all extremely friendly & helpful. I look forward to seeing everyone when I come in.


StarStarStarStarStar My visit was unscheduled. As always, I received very highly professional and personal care.  —    (Patient since 2006)

My visit was unscheduled. As always, I received very highly professional and personal care.


StarStarStarStarStar Great visit, very professional and efficient —    (Patient since 2010)

Great visit, very professional and efficient


StarStarStarStarStar Our visit was enjoyable as always I truly have enjoyed my visit to the office, everyone are always... —    (Patient since 2006)

Our visit was enjoyable as always I truly have enjoyed my visit to the office, everyone are always so pleasant love them all including Dr Elliott


StarStarStarStarStar Professional staff. I received excellent care. —    (Patient since 2014)

Professional staff. I received excellent care.


StarStarStarStarStar I was pleased with service from staff as well as Dr. Croffead. —    (Patient since 2013)

I was pleased with service from staff as well as Dr. Croffead.


StarStarStarStarStar The receptionist and the young woman who assisted Dr. Croffead were both so pleasant and efficient —    (Patient since 2006)

The receptionist and the young woman who assisted Dr. Croffead were both so pleasant and efficient. I have great confidence in Dr. Croffead and in those in his office.


StarStarStarStarStar Your staff has always been kind, professional, and attentive. Dr —    (Patient since 2006)

Your staff has always been kind, professional, and attentive. Dr. Croffead (this visit) took extra time with me to explain and discuss all of my treatment options. I have always felt very comfortable with his treatment and opionions. I feel the same way about Dr. Elliott. I would not go any where else!


StarStarStarStarStar already recommend you to many asking for a good eye doctor.  —    (Patient since 2006)

already recommend you to many asking for a good eye doctor.


StarStarStarStarStar Good visit. The wait was due to the talkative patient  —    (Patient since 2006)

Good visit. The wait was due to the talkative patient before me.


StarStarStarStarStar Love this place. People are very nice, knowledgeable and respectful —    (Patient since 2014)

Love this place. People are very nice, knowledgeable and respectful. Only hope is to speed things up. Each time we've been in, it's taken a very long time from start to finish. But overall a great practice. W


StarStarStarStarStar Everyone was friendly and professional. Excellent customer service experience. —    (Patient since 2007)

Everyone was friendly and professional. Excellent customer service experience.


StarStarStarStarNo Star Consistency! This visit was great because the reception was engaging, knew what she was doing and... —    (Patient since 2011)

Consistency! This visit was great because the reception was engaging, knew what she was doing and did it in a professional manner. The technician (Maggie) who took care of my new and old contact lens was terrific and helped get me straightened out regarding what lens I had and which ones I needed. IF only I interacted with these two women all the time! The others haven't been as competent.


StarStarStarStarStar I opted for the progressive lens and paid for them in full during my appointment —    (Patient since 2013)

I opted for the progressive lens and paid for them in full during my appointment. When I took my new progressive glasses home I could only see through 1/8" of the entire mid and close-up portion of the lens. I returned the next day and insisted on lens with lined readers and the sales staff declined my request and insisted on a second pair of progressives. I received the glasses and had the same problem and brought them back. Finally the office manager informed me my prescription was so high that progressive would be hard to see through. I paid $284.20 for prog. lens which I don't have and want a credit or refund. I will not recommend this business or return for service. Do the right thing and refund my money!


StarStarNo StarNo StarNo Star I was very impressed and satisfied with my appointment with Dr. Smith —    (Patient since 2014)

I was very impressed and satisfied with my appointment with Dr. Smith. After that initial appointment with Dr. Smith, I have been very unimpressed and dissatisfied. My glasses were late in arriving at Village Optical. They were sent to the main office, and not Village Optical, not once but twice. I made several trips to Village Optical for nothing. Opticians were not present at Village Optical to see me and fit my glasses when I was told that an optician would be there. As a consequence, I had to make 2 additional trips to Village Optical for further fitting. Village Optical did not contact me to tell me when my glasses had arrived as they said they would. As the icing on the cake, in the latter part of November I spent over $2000 to get new lenses and frames through Village Optical. No one mentioned that there might be a way to get a discount on my purchases if I were to wait a short while. Then earlier this week I received an email from you with your 12 days of Xmas offers.


StarStarStarNo StarNo Star NOT HAPPY CAMPER: Was told there would be no co-pay; then got a phone call asking for $45 —    (Patient since 2012)

NOT HAPPY CAMPER: Was told there would be no co-pay; then got a phone call asking for $45. Was told my receipt would be faxed to me that day & I still haven't received it. Also, the phone system sucks. However the Dr. & medical staff were great.


StarStarStarNo StarNo Star It's not a car dealership, but it sure felt that way —    (Patient since 2007)

It's not a car dealership, but it sure felt that way. I don't NEED to buy anything, so don't push it. It was quite surprising to be treated that way. Much different from years past. Not sure when sales became more important than the customer.


StarStarStarStarNo Star No additional information at this time —    (Patient since 2014)

No additional information at this time


StarStarStarStarStar Keep doing what you're doing. It works —    (Patient since 2012)

Keep doing what you're doing. It works


StarStarStarStarStar Dr. Croffead and Kim are like family to me. —    (Patient since 2006)

Dr. Croffead and Kim are like family to me.


StarStarStarStarStar Excellent care and concern for me as a patient! —    (Patient since 2006)

Excellent care and concern for me as a patient!


StarStarStarStarStar Amazing —    (Patient since 2014)

This is the best service I think I have ever had at any doctors office!! I have only been 3 times and the receptionist and the nurses already know me and my daughter! The doctors are very good with kids and toddlers!! They are the best!! I would recommend to everyone!!


StarStarStarStarStar I appreciate being seen the same day I called for an eye infection —    (Patient since 2006)

I appreciate being seen the same day I called for an eye infection. It was important and you helped me. Thank you.


StarStarStarStarStar From the receptionist to Jacquin (?) to Dr —    (Patient since 2013)

From the receptionist to Jacquin (?) to Dr. Elliott to the chek-out /appointment specialist, everyone is friendly, personable, & professional. I drive from North Charleston because the staff & physicians are awesome. Dr. Elliott explains any concerns & test results in a manner that is reassuring & easily understood by patients.


StarStarStarStarStar as always, excellent doctors,staff and treatment. —    (Patient since 2006)

as always, excellent doctors,staff and treatment.


StarStarStarStarStar Kim always welcoming and warm. First time I have been checked in by this really sweet young lady —    (Patient since 2006)

Kim always welcoming and warm. First time I have been checked in by this really sweet young lady. Sorry that I cannot remember her name but she was so professional and knowledgable. Was extremely friendly and kind and a great representative for the downtown office.


StarStarStarStarStar Space in downtown office is a little cramped.  —    (Patient since 2010)

Space in downtown office is a little cramped.


StarStarStarStarStar It is applesauce to have an appointment with Eyecare Specialities especially downtown —    (Patient since 2006)

It is applesauce to have an appointment with Eyecare Specialities especially downtown.i wouldn't change anything.


StarStarStarStarStar Listening to patient —    (Patient since 2014)

Everything went well, but I felt like my input may not have been heard in my last visit. I stated my experience with the last contact prescription I was given, something which I said had not worked before. It was prescribed again. Again it was not the best option.


StarStarStarStarStar The office and doctors are great. I have never waited. Everything is easy and straightforward —    (Patient since 2013)

The office and doctors are great. I have never waited. Everything is easy and straightforward. However, I think there is such a thing as over reminding about the appointments. Yesterday, I received an email and text reminder...about an appointment in Oct. 2015! For my last appointment, I was called 3 times and texted twice. I'm sure no shows are a problem, but you may risk annoying your patients. One reminder is great. Thank you.


StarStarStarStarStar The staff was wonderful and very patience! Thank you! —    (Patient since 2006)

The staff was wonderful and very patience! Thank you!


StarStarStarStarStar Friendly,plesant,and very happy personality —    (Patient since 2013)

Friendly,plesant,and very happy personality


StarStarStarStarStar I appreciate being seen on time. Dr —    (Patient since 2010)

I appreciate being seen on time. Dr. Smith always provides great explanations of options for contacts and glasses.


StarStarStarStarStar Very good. —    (Patient since 2006)

Could not have ask for better.


StarStarStarStarStar My visit was quite enjoyable. The girl who ran my tests was very helpful and informative.  —    (Patient since 2014)

My visit was quite enjoyable. The girl who ran my tests was very helpful and informative.


StarStarStarStarStar I was very pleased —    (Patient since 2012)

I was very pleased. The information and thoughts shared with me were very helpful and put my mind at ease. Thanks


StarNo StarNo StarNo StarNo Star ? —    (Patient since 2006)

I am frustrated with my eye condition.


StarStarStarNo StarNo Star Explain in detail BEFORE the exam, the range of costs for segments of the exam —    (Patient since 2014)

Explain in detail BEFORE the exam, the range of costs for segments of the exam. Do not blindside the results at the end. Unless specifically requested, keep Optical Manager out of visit. Her hard sell is obnoxious!


StarStarStarStarStar Eye Dr.Smith Visit —    (Patient since 2007)

I think that I have always gotten excellent care and attention at my appointments with Dr. Smith.


StarStarStarStarStar Excellent staff and services —    (Patient since 2011)

Excellent service and friendly staff


StarStarStarStarStar Eye Appointment —    (Patient since 2007)

Unexpected eye appointment for my son and they were very helpful in working him in and assisting us with all of his needs.


StarStarStarNo StarNo Star review —    (Patient since 2008)

It was a good appointment. I would prefer that you not email me so often though.


StarStarStarStarStar Excellent service —    (Patient since 2013)

Very thorough exam, extremely friendly staff


StarStarStarStarStar Everyone was very helpful & friendly! Great experience thank you! —    (Patient since 2011)

Everyone was very helpful & friendly! Great experience thank you!