Reviews

Always friendly and helpful. I had many questions on sunglasses and insurance.

May 28, 2023

Great service and always treated great by everyone 😁👍

May 27, 2023

Great ckeck up. L have one more appointment tell all problems are taken care of.

May 26, 2023

Very efficient and pleasant to

May 25, 2023

Physician was very attentive and personable. Definitely recommend!

May 25, 2023

i visited your clinic for the first time to get my exam. The first thing you notice when you walk in the door is how nice and clean the place is. Then you receive a warm welcome from the ladies up front, and they are a hoot. As soon as I filled out the paperwork, I was escorted back to an exam room. It's been over 10 years since I've had my eyes checked and I don't recall ever having such a thorough exam. The best part was when my doctor told me I have nice, healthy eyes. I went back to the reception area, was told that my insurance would take care of my visit, and off I went. I also really appreciated how punctual they were.

May 14, 2023

Awesome Optometrist! You should give Lynn a big raise!

May 10, 2023

I experienced very warm, courteous and friendly service while at Eye Care of Iowa for my appointment. They are definitely my go to for quality vision care

May 7, 2023

The staff was very friendly and efficient. Thete was no wasted time and everyone was so courteous. I felt I was in good hands at Eye Care of Iowa.

May 6, 2023

Everyone was was great! Thank you for the awesome check up.

May 6, 2023

First visit here. Everyone was polite and professional. Will recommend to my friends.

Apr 28, 2023

I was pleased how we where treated

Apr 12, 2023

Good appt. Friendly, helpful & on time.

Apr 7, 2023

Excellent exam. Everyone was awesome friendly welcoming. Great place for eye care! Thank you

Mar 31, 2023

Eye care of Iowa is the best! Very thorough examination. Everyone is very friendly & I have a lot of confidence in my eye Dr. Thanks so much!

Mar 25, 2023

Five stars. It was very nice

Mar 24, 2023

Always friendly and professional :)!

Mar 23, 2023

Dr. Harper was very informative and thorough. All of the staff were friendly.

Mar 23, 2023

Staff is always courteous, knowledgeable, and helpful. I had Dr Harper do my exam this time and he was fantastic.

Mar 21, 2023

As always -Dr Lee and his staff were kind, caring and knowledgeable!

Mar 17, 2023

I believe I had a very good and thorough exam.

Mar 17, 2023

The prices for the eyeglasses was outrageous! The doctor and technicians were great.

Mar 16, 2023

Exceptional service from Dr Lee. I also appreciated Jeni's help selecting the right glasses.

Mar 1, 2023

This was my first time seeing Dr. Lee and I was very impressed. He took time to listen, did not make me feel rushed at all and I felt like he genuinely cared about providing me with great care. I have always been impressed with the Pleasant Hill staff and this visit was no different!

Feb 24, 2023

Always friendly- always professional- always thorough.

Feb 23, 2023

Really enjoy going Eye Care of Iowa in Pleasant Hill. From the Dr to the lady that greets you everyone is so nice and listening's to me. I feel like I am in good hands there. Thanks

Feb 23, 2023

Dr Harper was fantastic. He was very thorough and explained everything. Will definitely recommend to friends and family.

Feb 17, 2023

Very friendly. Fast service. In and out in about 30 minutes

Feb 1, 2023

A friendly and comfortable business that takes good care of you yet saves you money as they are able.

Jan 27, 2023

The staff and doctors are great! Very kind and helpful.

Jan 26, 2023

Fantastic and friendly staff. Dr Lee takes the perfect amount of time and shows great care and compassion.

Jan 25, 2023

Friendly and helpful staff. I've been going here for years and am always happy with the services.

Jan 25, 2023

Everyone there is so helpful with wonderful and pleasant service.

Jan 5, 2023

Everyone is very nice and polite. Always willing to help.

Jan 4, 2023

I have been seeing Dr Lee for a long time. My mother made the change to Dr Lee after see a Dr that was just out for money. Dr Lee always explain things to use to back his finding. And takes are concern seriously. Eye car of Iowa staff is great.

Dec 31, 2022

Fast and friendly staff. Thorough exam process.

Dec 20, 2022

Loved the eye dr and the staff

Dec 16, 2022

Minimum waiting time between procedures.

Dec 14, 2022

Had a non scheduled visit to Eyecare of Iowa. They were able to fit me in and as usual I was met by a very courteous staff and Dr. Thank you EOI!

Dec 10, 2022

Thank you for your thoughtful service.

Dec 10, 2022

I received a friendly greeting when I arrived. I had some preliminary optic photos taken then saw Dr Lee who is friendly, professional and did a thorough exam. He provided assurances regarding several health issues that have the potential of impacting my vision, I needed new glasses and received extremely helpful assistance in picking out new frames. She also did a great job explaining options regarding the lenses for my new glasses,

Dec 8, 2022

Great service The office staff and Dr. Mehrl were very friendly and efficient. The doctor was very thorough in her exam of my eye and explaining what she thought the problem might be. She called in a prescription for some drops and gave me information for any follow-up necessary.

Nov 21, 2022

I always am pleasantly pleased when I have an appointment.

Nov 20, 2022

Professional and Polite Staff from entrance to exit, and everywhere in between

Nov 17, 2022

On time Was in and out in 45 min

Nov 16, 2022

Was seen right away and everyone was very nice and helpful.

Nov 16, 2022

Everything went like clockwork, and the doctor was thorough and took time for questions.

Nov 5, 2022

Very helpful! I needed my older glasses fixed and they stepped right up to help me!

Nov 3, 2022

Everyone here is so helpful and pleasant.

Oct 25, 2022

I appreciate the time you spent with me and particularly the referral to Wolfe Clinic. I have an appointment there at 9:10 on Nov. 28th. Thank you, Fr. Bob

Oct 20, 2022

The staff was friendly and efficient. They explained the testes that were performed. The doctor answered my questions with clear answers that were presented in terms that a non professional could understand.

Sep 22, 2022

I’m always greeted right away by the friendly staff. The doctors and staff are knowledgeable and answer any questions I may have.

Sep 19, 2022

When we walked in we didn’t know what to expect…. But everyone was so kind, nice and helpful. They made us feel so Wevome.

Sep 17, 2022

I was seen in a timely manner - actually a few minutes ahead of scheduled time!

Sep 17, 2022

Everything was done very efficiently with friendly staff.

Sep 15, 2022

Our visit was what we consider to be normal for you - courteous, friendly and efficient.

Sep 15, 2022

Dr. Lee is the best - very personable and thorough in his exam of my eyes! The staff who helped me with ordering lenses were very knowledgeable about the productions and options available as well as very friendly!

Sep 15, 2022

Very friendly staff. Choosing new glasses was such a good experience. So helpful!

Sep 14, 2022

The doctor got me in right away due to a possible retina tear. She was very thorough and caring. I had terrible care from another eye doctor at a different office and I’ll never go anywhere else again. The person who checked me out was also very caring and helpful. She had to call Wolfe Eye Clinic for a referral and she got me in with them right away. It was the best service I have ever received.

Sep 14, 2022

Was made comfortable for all the tests and everything was explained nicely.

Sep 14, 2022

Everyone at the Eyecare was very cordial & helpful.

Sep 14, 2022

I had great and professional services and things were explained clearly.

Sep 14, 2022

I didn’t look at the website.

Apr 5, 2019

You guys were amazing and it was so easy to work with you. I was in and out quickly and the help with picking a pair of frames was great.

Mar 22, 2019

Great place. Very friendly and good drs

Mar 17, 2019

Dr. Blascoe is always thorough with his exams and treatments. I went in for a foreign body removal and he found 2 objects causing the problem.

Mar 9, 2019

Excellent service. The receptionists were very friendly. Dr Fickbohm was very thorough, friendly and answered all my questions. She took the time to explain and was very attentive. When it came to picking out frames, LYNN, was amazing. She was very helpful picking out frames. She was honest and helped pick out frames that looked best.

Mar 7, 2019

Wonderful experience. Everyone very helpful and pleasant.

Feb 19, 2019

I like going to Eye Care of Iowa. It has easy access from the road and plenty of parking. The staff are all polite and helpful.

Feb 17, 2019

Outstanding service. Impressive Dr.’s and helpful staff.

Feb 14, 2019

I’ve received eye care services from Eye Care of Iowa for 30 years. The doctors and staff are always friendly, professional and thorough. I have the utmost confidence in them.

Feb 7, 2019

Eye examination visit was pleasant. Entire staff were both courteous and friendly

Jan 23, 2019

The receptionist was a bit snobby when I walked in which didnt leave a good impression with me.

Jan 22, 2019

Over the years I have enjoyed being a patient of this facility. They have always been friendly and helpful. When I called for an appointment they were able to schedule me within a couple of days. This impressed me.

Jan 18, 2019

Everyone was so very helpful! Great staff

Dec 5, 2018

The caring and service I received from ECI was much more then expected.. I hope some day my eyes will improve so that I can return.

Nov 21, 2018

The eye specialists were on time, were thorough, and very professional. A "50 questions" conversation is conducted to ascertain any difficulties and to resolve any problems

Nov 20, 2018

Everyone was very professional!!

Nov 17, 2018

First time visit and had a very thorough exam. All staff were friendly and helpful! Dr. Lee was very knowledgeable and helpful. Great first experience!

Nov 7, 2018

Great customer service! All the front desk ladies were wonderful and very kind! :) The doctor who did my eye exam explained things so I fully understood and she was very nice. Great experience!

Nov 5, 2018

Excellent service, on time, competent staff, communicative Dr. and knowledgable sales staff. Made me confident I made a good decision to go there!

Nov 3, 2018

I was so happy with the service and care I received from Dr. Finkbohm and Jenny! They were very knowledgeable and friendly! My appt was at 9:45 am and that just happened to be the time my eyes got dialated and not too much longer I was out!

Nov 1, 2018

I think th Dr is very professional and I have confidence in him.

Oct 31, 2018

Excellent, friendly place to go for eyecare

Oct 21, 2018

Great staff, great service. Easy to work with. Explained everything in detail. Would recommend them to anybody.

Oct 19, 2018

Very good service. Friendly staff

Oct 18, 2018

I always have great service and everyone is very friendly! I appreciate the email reminders for when I am due my checkups!

Oct 16, 2018

Very professional & detailed so I understand about my eyes.

Oct 16, 2018

Excellent Visit nice people good Dr. very pleasant good report Thank All Jim

Oct 15, 2018

Helpful, friendly and efficient staff. The doctor took the time to throughly explain her findings and answered any questions that I had.

Oct 4, 2018

From the very first greeting at the door on Friday, I was both comfortable that I had come to the right place and impressed with the "down home" professional atmosphere and this continued through the preliminary exam, Doctor's exam and eye glass selection on Saturday. I look forward to continued monitored care at Eye Care of Iowa, PC.

Sep 30, 2018

Everyone treated me very courteously, by name and with utmost professionalism. Even offered advice for on-going treatment

Sep 28, 2018

Dr. Lee and staff were great. Very friendly and explains everything thoroughly!

Sep 14, 2018

Every one that helped me that day was very nice and professional. Made me to feel that I was in good hands. Thank you for that.

Sep 13, 2018

I didn’t have to wait long to get in, staff was friendly and knowledgeable and prices seemed fair. Overall, a very good experience and I will continue to do business with them for years to come.

Sep 7, 2018

Always a pleasure dealing with Dr. Lee

Aug 31, 2018

Appointment was pleasant and efficient.

Aug 10, 2018

Experienced and knowledgeable optometrist, friendly staff and comfortable atmosphere.

Jul 29, 2018

Dr. Fulton was great! The whole appointment was quick and enjoyable, and the whole staff was very professional and nice. Great experience!

Jul 29, 2018

Taken care of with efficiency and competence.

Jul 25, 2018

Very professional, courteous and knowledgeable staff.

Jul 18, 2018

Every Single Staff Was Great

Jun 18, 2018

I think Dr. Brasco knows exactly what he is doing. He is my favorite eye Dr. there. Thanks, you are all so nice.

Jun 12, 2018

Dr. Lee and the Staff were fantastic!

May 25, 2018

Great service and friendly. But the Patient portal is USELESS!!

May 25, 2018

Five star service. Five star cordiality; Five star professionalism; Five star on-time appointment; Five Star grand choice of frames, and Five star space-cleanliness.

May 22, 2018

I loved it! I got in right away, didn't have to wait very long at all. Plus the office is very close to my home. Everyone was very nice and helpful. Thank you and I will return next year.

May 22, 2018

Helpful and I couldn’t ask for better people to take care of me in my time of need I appreciate everything that the girls did for me and the doctor thank you so very much

May 16, 2018

Was very happy with my visit. The Dr explained everything very well and the woman that helped me pick out some frames explained how my insurance covered things and was very nice and helpful

Apr 20, 2018

Everyone in the office was very pleasant and they explained things thoroughly. The optician I worked with first kept making sure I knew that the contact exam charge was not refundable. They must have had some people complain in the past? Not sure, but I understood because I have had the exam at another office. Looking forward to my whole family's eyes being cared for by Dr. Fickbohm. Thank you

Apr 14, 2018

I arrived 5 minutes early to fill out paperwork. I was ushered in on time. Everyone was professional and friendly. I was seen by Dr. Macy.

Apr 6, 2018

Dr. Lee is always so thorough and good at explaining everything. Jeni was great at explaining pricing options with my insurance plan to be sure I understood exactly what I could get within my plan !

Apr 4, 2018

The glasses specialist was very professional.

Mar 17, 2018

All the ladies are super helpful. Dr Lee is very thorough and pleasant. I highly recommend this office.

Mar 9, 2018

Very nice, professional staff! They each took time to answer all of my questions and made me feel like they cared!

Mar 1, 2018

I'm always greeted with professional people, very happy and are ready to do what ever it takes to make your visit satisfying. They always have time for me making sure any problems I have are addressed and fixed.

Feb 27, 2018

I continually enjoy visiting Eye Care of Iowa in Pleasant Hill!! The workers seem to truly enjoy serving you as a patient!! They make sure they are utilizing your insurance to the maximum and answers questions thoroughly!!

Feb 24, 2018

Excellent care. The staff is all friendly, personable and very friendly. I love that when I come in Andrea rembers me and my family.

Feb 22, 2018

Everyone was so nice & professional. I always enjoy my visits there.

Feb 8, 2018

We love the staff and the office is always clean!

Jan 29, 2018

The staff at Eye Care of Iowa are very helpful and friendly. I've called several times and asked to make last minute appointments because of discomfort and they always try to fit me in as soon as they can. I appreciate that Dr. Blasco always explains my options and my eye health in terms that I can understand.

Jan 17, 2018

My visit went very well. The doctor and staff were extremely nice and knowledgeable. They also answered all my questions with no hesitation.

Jan 14, 2018

Everyone at the clinic was fabulous. Dr. Macy was very knowledgeable. Everyone was patient and kind, especially Andrea and Missy. And the woman at the counter. They were great!

Jan 7, 2018

I need to use the online app more, I just have not done it.

Dec 29, 2017

Staff is very very friendly. We will most definitely be back. One staff member even gave us some cream to help with my daughters exsima. So thoughtful.

Dec 25, 2017

the staff here seemed to genuinely care about my eye health and not just getting me an updated prescription and selling me their overpriced glasses (all glasses are ridiculously overpriced).

Dec 23, 2017

Love this site always has great info.

Dec 21, 2017

Friendly, attentive and helpful.

Dec 20, 2017

My eye was red and swollen. The Pleasant Hill office got me in to see Dr. Lee the same day as I called. I was greeted as soon as I entered the office and after a very short wait I was seen by Dr Lee.

Dec 20, 2017

Always nice to see Dr. Hanson. Wishing him a long & enjoyable retirement. I hate changing doctors. The rest of staff is nice & professional.

Dec 16, 2017

Love going here, people are very nice, answer question. Dr. Lee is very nice and a caring person.

Dec 6, 2017

I would recomend Eye Care Of Iowa to family and friends.

Nov 8, 2017

Very good experience going to Eye Care in Pleasant Hill. I will be returning.

Oct 24, 2017

Andrea was great as usual and I sure am going to miss Dr. Hansen

Oct 20, 2017

I've been going to Eyecare of Iowa for my eye care for years and years. Have never been disappointed. They are friendly, professional and always ready to help you after you purchase your glasses.

Oct 12, 2017

As always my eye care appointment was timely and professional. All employees at this clinic treat their clients like their own family members.

Oct 10, 2017

Dr. Lee and staff Have been great to work with for many years. Thanks for your help with my eye care. Jim

Oct 7, 2017

Everyone was very helpful and friendly.

Sep 29, 2017

The best care and people.

Sep 27, 2017

I always have great service and exceptional treatment from Dr. Blascp at the Pleasant Hill location. The whole staff is very friendly and helpful.

Sep 26, 2017

Not a very organized office.

Sep 25, 2017

The service as always was top notch. Thank you

Sep 23, 2017

The Drs here ,AND the other staff too, are all kind and sincere - willing to do what they can to give you the BEST CARE POSSIBLE. They even gave us a name and address of a place we could get glasses our insurance would pay for instead of having us buy glasses there.

Sep 20, 2017

The nurses and doctors were all very patient with my wild 4 old

Aug 31, 2017

Was surprised you all did not do a glaucoma test this time. Great otherwise!

Aug 30, 2017

I don't think you want my review after this visit.

Aug 24, 2017

Very slow in service and getting glasses.

Aug 9, 2017

Dr Ward is very knowledgeable and good at explaining what's required. Andrea and Kaitlin made my visit very comfortable and pleasant.

Jul 29, 2017

Very friendly and helpful office.

Jul 20, 2017

Everyone was so nice, kind, and helpful!!!! We stayed past their office hours and were still so nice!!!! They gave us good deals. Can't wait to get my new glasses!!!

Jul 5, 2017

Really nice employees. I got right in and out.

Jul 5, 2017

I have been a patient for 7 plus years

Jun 25, 2017

Eye Care of Iowa is top notch. All of the fine folks who work here are professional, knowledgeable, and really nice.

Jun 7, 2017

Overall a god experience.

Jun 6, 2017

I liked the new woman dr. I had. Very knowledgeable. Eye care of Iowa employees are great.

May 28, 2017

Very happy with the visit, first time seeing Dr. Blasco. Have been a patient with Dr. Hanson since he open the office in Pleasant Hill.

May 22, 2017

Got in to see the doctor on schedule. Dr and staff were professional and easy to talk with.

May 7, 2017

I have went to Eye Care of Iowa for years off and on. I couldn't ask for better doctors and staff. Always courteous. My favorite part is they treat you like friends, not just patients. Hard to explain but everyone knows how to adapt to the person they are helping, be personable and customize the situation based off the scenario

May 6, 2017

Great Office!! Everyone is very nice and the office is clean.

Apr 24, 2017

Dr. Ward and his staff are wonderful with my children and my own I care.

Apr 16, 2017

great job knowledge staff

Apr 5, 2017

Was very happy with our visit this time compared to last year. Everything was explained in detail and everyone was very nice and knew what they were doing.

Apr 4, 2017

Pleasant experience. Dr explained everything and Andrea was exceptionally helpful when choosing frames.

Apr 2, 2017

Very nice staff. Easy to work with.

Mar 30, 2017

I normally see Dr Blasco the father but he was gone and I saw his son which was great. Both are very nice, My eye is looking better and I am glad I came in. Everyone was friendly and knew their job well. Thanks to all!!

Mar 26, 2017

Your team greeted me like a rock star when I came in. Dr. Lee is awesome; the two techs that helped me pick out frames and lenses were personable and very helpful. It was a fun experience!

Mar 22, 2017

Wonderful doctors and very pleasant experience for someone who is new to glasses.

Mar 19, 2017

Excellent service, Dr. Blasco, always takes time to explain your particular concerns

Mar 18, 2017

The Doctors and staff are polite and professional, but they seem to always be overbooked. My family has used and will continue to use the service, but understand that a normal annual visit will take about 2 hours from check in to departure. Frames are pricey, so be sure to comparison shop based on your needs.

Mar 16, 2017

I always actually enjoy my yearly exam- informative, efficient, and friendly. It's a pleasure to see dr. And staff

Mar 13, 2017

Dr. Lee is always very professional and courteous. He does an exceptional job of explaining what he is doing and with what is going on with my eyes. I appreciate the time he takes to do this. Thanks!

Mar 10, 2017

I've been seeing Dr. Lee for about 18 years and now my kids see him also. He's always very thorough, explains everything, and carefully explains all options available. Staff is excellent also. I wouldn't consider going anywhere else.

Mar 8, 2017

Learned so much on my first visit to this clinic. The staff was efficient, helpful and made me feel comfortable. I felt like they would take as much time as I needed to help me understand my follow-up care. Very knowledgeable and kind staff!

Mar 1, 2017

Everyone is always so welcoming and friendly!

Feb 5, 2017

Everyone was very welcoming! I enjoyed my visit.

Feb 2, 2017

Very quick and clean environment! Friendly service too!!

Feb 1, 2017

I had a very positive experience for my visit. Everyone was helpful and friendly. I really appreciated how they explained everything as we went along.

Jan 29, 2017

I've gone to Eye Care of Iowa for more than 20 years. Dr. Hansen and the staff offer the best eye care I can imagine. Dr. Hansen takes all the time I need to ask questions. He explains everything in a comprehensive yet easy to understand manner.

Jan 19, 2017

Our whole family has now received care at Eye Care of Iowa Pleasant Hill. We are happy we made the switch after moving into the area. People are so friendly and helpful. Nothing but good service!!

Jan 16, 2017

All was excellent and good service. technicians , Doctor and receptionists all very polite and efficient. Thanks for all. See you in 6 months, Steve Weinheimer

Jan 12, 2017

We had a great experience all around! A very welcoming and friendly staff from front desk to the Doctors! I had to bring my 5 year old daughter in and they are very kid friendly and very informative!

Jan 1, 2017

I just got my first pair of glasses there last year which cost me quite a bit of money after insurance and was not happy to find out that 1 year later that I would need to pay another $250 after insurance to get new lenses as my prescription changed. I will probably go online or somewhere cheaper for glasses moving forward. Great people though, just costs way to much year after year.

Dec 23, 2016

Dr. Bernard Lee always greets you in a timely, friendly manner. He is very conscience and he provides excellent care.

Dec 3, 2016

The doctor and technician were very helpful in answering questions and spent a ton of time with me. My experience was great!

Nov 29, 2016

Everyone was great to work with and I was done in no time!

Nov 26, 2016

The staff at Eye Care of Iowa in Pleasant Hill were friendly and obliging from the moment we walked in. They helped us through every step of the appointment and the next steps of my treatment in a way that made me feel comfortable and informed!

Nov 14, 2016

I was promptly seen by a friendly staff. They made me feel comfortable and welcome. I only waited a few minutes for the doctor to look at my eye.

Nov 7, 2016

This was my first visit to Eyecare of Iowa. The staff was wonderful and very helpful.

Oct 30, 2016

Great way to get feedback!

Oct 19, 2016

Quick and easy. Service at appointment time.

Oct 1, 2016

First time at your office, it took me 45 minutes before I was able to get in for my exam, there were several people that came in after me and we're takin in and served before me. .thought maybe I was forgot about. ...

Sep 29, 2016

5 star, very professional & very accommodating . Everyone was very helpful.

Sep 24, 2016

5 star, very professional & very accommodating . Everyone was very helpful.

Sep 24, 2016

Your staff is always so nice. I am very nearsighted, but of all the years I've been your patient, I've never heard a snicker or remark,. I can't say that about other eye clinics. You're the best!

Sep 8, 2016

Everyone was very friendly and wanted to be sure my eye care needs were met and I was satisfied. I would highly recommend this office to anyone needing eye care services.

Sep 7, 2016

Awesome people. They were very good.

Aug 24, 2016

The wait for the appointment was under 5 minutes, the front desk folks were friendly and the physician was thorough and took the time to answer any questions I had on my eye condition. Dr. Lee is very knowledgeable as well.

Aug 24, 2016

This was my daughter's first eye appointment. Dr F. took the time to talk with her about her eyes. She had a wonderful first experience. The staff was very friendly.

Aug 7, 2016

I really like going to Eye Care of Iowa. All the people are friendly and helpful. They are polite and eager to help.

Aug 4, 2016

I don"t know what an online review or presence means.

Jun 21, 2016

Always courtesy, professional and very friendly.

Jun 8, 2016

I've trusted Eye Care of Iowa for years with my eye concerns, wouldn't go anywhere else.

Jun 1, 2016

I had a good experience but had to wait awhile as the appointments seemed to be running behind.

May 28, 2016

Annual Appointment Review

May 12, 2016

Dr. Hanson, Andrea and the staff at the Pleasant Hill office have been terrific. They are concerned that my needs are properly met and that I am satisfied. The quality and level of service is superb.

May 5, 2016

Unfortunately, I REALLY liked the Doctor, but the staff in the office, were pushy and rude. I was going to purchase a year of contacts, instead of giving me an estimate on what it would cost, she went ahead and charged my insurance without permission and then grabbed the payment card I had sitting in front of me on my wallet without telling me the total cost. She was very disorganized and instead of talking to me about different options for my 10 year old son, she went straight to the most expensive frames and didn't give options for lenses with and without the sun-tinting and the options/differences between the two progressive lenses. I asked if we could get a copy of our prescriptions and she said, "You can, but if you get cheaper glasses you're going to ruin his eyes." Then refused to give us the scripts. Needless to say, even with a GREAT doctor, the support staff ruined our visit and we WON'T be returning.

May 5, 2016

Andrea was great!! She was knowledgeable, friendly, and explained everything she was doing!!

May 4, 2016

He is great with kids as well as adults. Knowledgeable and a good communic

Apr 9, 2016

I made routine appointment I had no problems with my eyes. I expected my charges to be submitted as routine to my insurance, that did not happen. You submitted a medical diagnosis without knowing I actually had a problem until further testing. I am not happy about this, don't know if I want to come back. By doing this you have cost me more money.

Apr 7, 2016

Everyone was friendly, smiling and happy. That makes every visit fun and enjoyable, treatment was professional, every aspect was explained to me and I enjoyed the visit and felt confident I had received very good care.

Apr 1, 2016

When a customer is getting glassed for the first time I would strongly encourage the staff to explain frame and lens options as this is an area I felt that I did not receive much assistance in. Also when telling someone the price of the glasses (frames and lens) I would highly recommend taking the time to explain the cost in an itemized manner verses just stating the cost is “x”. From someone getting glassed for the first time this cost was quite a surprise and not explained well.

Apr 1, 2016

Our 3-year-old had her first ever eye appointment with Dr. Jansma And she was fantastic! She was very patient with our daughter who was unwilling to cooperate at first. By the time we left, our daughter felt comfortable and happy. The staff was great and involved her in every step, showing her how glasses worked and interacting with her to ease her fears. We highly recommend Eye Care of Iowa and Dr. Jansma.

Mar 24, 2016

One follow-up issue is that my new order of contacts was sent to the office and I was contacted to pick them up, as opposed to having them delivered to my residence as was requested and confirmed at the appointment. However; the issue has seemingly been resolved, and easily so, with a quick phone all to the office to explain the order should be sent to my personal address. Overall great visit and high-quality eye care. Thanks!

Mar 22, 2016

The doctor was great, but it took 1 & 1/2 hours for my spouse and I to complete our annual eye appointments. We were often waiting for someone who had a much later appointment than we did to finish their exam before we could move to the next step. Very inefficient. The first patient in should be the first patient out.

Mar 21, 2016

Have enjoyed being a patiant for 10 years.

Mar 15, 2016

Very nice staff and professional services

Mar 12, 2016

Your front staff is very rude. They did not smile when they greater me and made me feel like I didn't belong there. The doctor tho was wonderful. Have nicer and friendlier front staff

Mar 11, 2016

great visit ..thanks so for clear, efficient, friendly,professional wa

Mar 8, 2016

I like the fact that even though it had been a year, the doctor followed up with me on things we discussed at my last appointment like it was just last week not last year.

Mar 6, 2016

I was a little uncomfortable with the very young girl poking things in my eye. She didnt seem very comfortable or very professional about what she was doing. She actually poked my eye with one of the devices. You have 2 very young girls in this office that dont look over the age of maybe 16 or act like it either. To me that is not professional at all. I understand the Dr telling me about the different types bifocals. I had the progressive for 2 yrs last time. When I came back in because I didnt like them they told me it would take time to get use to them. I tried for 2 yrs. I have gotten different opinions from friends with them and from my past use I will go with what I feel comfortable with. I dont like to feel pushed into getting what someone else feels is best. I will more then likely take my script somewhere else to get the prescription since when I was ready to leave I really didnt have the money to get them at the time and the man checking me out didnt seem to want to even help me pick something out to come back and look at later or help me with maybe what the cost was going to be. Wasnt really happy with the customer service at all. Dr was very helpfully in explaining everything and nice.

Mar 6, 2016

I always enjoy the personalized service that I receive & the attention to detail

Mar 6, 2016

I was kept waiting in the exam room for 35 minutes, and the doctor walked in, greeted me, grabbed eye drops and walked out. When I first arrived the women behind the desk wouldn't look me in the eye. And I explained to the doctor that I was having issues and he brushed it off aso "just allergies" even though I only get allergies in the summer. Don't expect me to come back.

Feb 24, 2016

Each person I came in contact with was friendly and professional. I was impressed with the amount of time that your staff was willing to spend with me. Andrea and Dr. James Blasco were wonderful to work with. I left the office with a very positive feeling.

Feb 24, 2016

Dr. is really terrific--really enjoyed her mannerisms and compassion and empathy. Technician realized there was a warranty and got me a new pair of glasses! Fantastic!

Feb 18, 2016

I appreciated the kind and helpful service, as well as the professionalism that was evident throughout appointment. I didn't like the prices, but what's one supposed to do? Gotta do what you've gotta do. It would be nice if it was less expensive.

Feb 10, 2016

Andrea and Karen are so awesome!!!

Feb 5, 2016

Andrea does an AWESOME job explaining benefits and trying different options in my 2 plans to make sure I maximize my benefits! This has not occurred in the past so I'm very excited she is helping me now! I really liked that I could take a few frames home to allow my family to help me pick out my new frames.

Jan 30, 2016

Your doctors and staff are always professional, courteous and friendly.

Jan 27, 2016

was wonderful and a very friendly and professional setting. Thank you for making my visit so wonderful, even tho it was time for glasses, I had a great time picking the frames out and had a lot of assistance in picking the right pair for me.

Jan 27, 2016

Great customer service and friendly staff. There is a great selection for eye wear, however the prices are pretty high.

Jan 26, 2016

It went really well and felt well taken care of

Jan 26, 2016

Dr. Ward is Very nice and professional

Jan 23, 2016

The Doctor was great, I can't say that for the office staff.

Jan 22, 2016

Had an emergency and staff worked me in . Very helpful.

Jan 19, 2016

I did have to wait to get my x-rays, as someone else was in the very small room. This prolonged my visit with the doctor. The glasses gals were amazing and very friendly, the secretary was not. Prices on frames are a outrageous. Doctor does not remember you as he is fairly new.

Jan 19, 2016

My daughter and I really like Dr. Jansma. However I have a few issues with the staff. One staff member tried to tell me that I had to decide on glasses or contact that day to get my benefits. That's not true I had until the end of the year. My daughter got daily contacts for the first time. They told me the price but I don't believe I was told that it was only a 90 day supply. I had to ask for an itemized receipt to show where my $256 went. The first receipt I was given didn't show everything.

Jan 18, 2016

Joel did an excellent job explaining the various tests and the benefits each provides in aiding a better visit. Jennie was good too with all the billing and supplement purchases. I was only able to purchase the cliradex at dr olson's no retailer had it.

Jan 15, 2016

You were great with my son and mad him feel so much better about the appointment. He was very nervous.

Jan 14, 2016

Have people pick out new glasses prior to dilating their eyes. It is helpful to be able to see what you are picking.

Jan 11, 2016

Cost of glasses is high, but patient care is excellent.

Dec 31, 2015

Price of glasses are expensive, but service is excellent.

Dec 31, 2015

Great staff. Dr Jansma really took time with me. Appreciate all. Thank you.

Dec 25, 2015

Eye Care of Iowa Staff has always been cheerful and helpful since the day I first walked through the door decades ago. Each of the doctors have given excellent care. Not sure if you can change it -- but it would sure help if you could increase the font size of your surveys!!!! :)

Dec 19, 2015

Everyone is very friendly and helpful. Andrea always deserves special recognition as she is full of smiles and so upbeat. I enjoy it very much when she is there to help me. Such a joy to be around.

Dec 18, 2015

Very thorough! The best eye service ever.

Nov 24, 2015

The first nurse I spoke to you n a room I felt made inappropriate comments to me concerning me medications I take and am allergic to. Dr. Nick Blasco was fantastic and explained everything to me. Every step and every procedure he was doing. The final person I dealt with (Kelsey) was also very good. She took time to explain things and even joked with me a little. She was very accommodating when making my next two appointments.

Nov 21, 2015

I wish that there wasn't the going from one room to waiting room to exam room to waiting room to contacts room. It just seems like always being shuffled around.

Nov 21, 2015

Frames are too stinkin high. 500 bucks for frames. Seriously?????

Nov 17, 2015

Workers were very polite and very efficient.

Nov 12, 2015

I was very pleased with my visit to Eye Care of Iowa. Everyone was very pleasant, friendly and professional. All of my questions were answered and I felt like I was a valued person. The unhurried atmosphere in the office was very welcoming. I look forward to continuing my eye care with this clinic. A special thank you to Dr. Lee for his time spent with me.

Nov 6, 2015

More selection of eye wear. I didn't think there were many to choose from.

Nov 6, 2015

Very informative appointment. There was no pressure to go forward, they just gave me the info., and answered all questions I had. Would highly recommend others to come here.

Nov 6, 2015

I like the personal at home feeling. Cary

Nov 5, 2015

In all the years I've been coming to Eye Care of Iowa, this is the longest I have ever had to wait. My appt was at 3:00 and I did not see Dr. Hansen until 3:45. No one offered an explanation or apologized for the delay. It was disappointing to me.

Nov 5, 2015

Dr Martin was very thorough with my visit and explained things... Most of all I didn't feel like my appointment was rushed....glad I chose your eye care center!!!! Very caring staff!!!!

Oct 29, 2015

It was an eye appointment that extended time wise longer than I had planned . My app was for 9:30 and I did not leave there until 1150. I was put in a examine room and forgotten for a short time . Or the eye dr was over booked with too many patients.

Oct 24, 2015

It seemed like my doctor was not really interested in explaining things to me and I feel if I had not asked any questions he would not have volunteered anything. He seemed to be in a rush all the time and was maybe because he was young.

Oct 20, 2015

More selection for frames

Oct 19, 2015

Only one staff is not approachable or kinda rude to me. The rest, they're all nice.

Oct 7, 2015

I told the receptionist that I had a new insurance card and that it probably wasn't for vision. It was Delta Dental. She said that it was for vision also and another girl said it was for vision. I have Blue Cross & Blue Shield plus Medicare and I also have Benefits Management Group Inc. When I learned of how expensive glasses were I took the prescription to Walmart. I called your office the next day and found out that who ever answered the phone found Benefit Management down the bottom of my page so I feel that this is an error on your office for not noticing this and this should have been turned in to my insurances. When I talked to the young lady on the phone she said they would turn this in. I paid for an office visit in 2012 & 2013 not in 2014 and I paid 2015. My insurance pays for an office visit every two years and $200.00 for eye glasses. Now I'm to fill out a form and send this in to get reimbursed. Your office is suppose to be taking care of this also.

Sep 25, 2015

I was there for over 2 hours for an eye appointment, I felt that was extreme.

Sep 3, 2015

I had lipiflow done. They said it maight take 6-8 weeks to work. I hope it does. The treatment is very expensive and doing some research on the internet says I may have to have it done over in the future. I don't think I would due to the cost. I just pray it works.

Sep 2, 2015

More choices on eyeglass frames.

Aug 26, 2015

Always greeted me with a nice welcome and smile, never had to wait longer than five minutes unless I came early. With each appointment the eye doctors made me feel very comfortable and went in full detail to give me a better understanding as to what was wrong with my eyes. Everyone is so nice and were always able to answer my questions. I highly reccomend going here!

Aug 16, 2015

Great place. Staff excellent and goes above and beyond to help patients feel welcome and demonstrates professional confidence. Special kudos to Andrea and Daniella!!!!!

Aug 13, 2015

The process of gathering my information was very flat, unwelcomin and cold. As a new comer, it had been a while since my last visit, was nothing as I remember my last visits.

Aug 7, 2015

Love Dr. Jansma! She does a great explaining everything to me and shows how much she cares about me as her patient.

Aug 6, 2015

Couldn't have been better!

Jul 24, 2015

My family and I occupied 4 appt times...very prompt and helpful

Jul 23, 2015

Everything went smoothly. Help was very nice and took the time I needed to make a frame selection.

Jul 19, 2015

We waited a long time to get back. Once back, I felt like we were rushed. I didn't think we were checked very thorough. I've had more things checked elsewhere. It seemed to be more focus on pushing sales than patient care.

Jul 17, 2015