Reviews

The staff at Eye Care are thorough, professional, and courteous. I always feel that I got a good eye exam with them.

May 26, 2023

Very understanding of needs. Dr. Evans explained results so you could under stand.

May 9, 2023

Excellent service! Everyone was welcoming and very professional.

May 6, 2023

Dr. Mehrl was fantastic with my daughter and we were in and out in no time.

May 5, 2023

Always a great experience here. Staff is professional and courteous. The doctors always have my best interest at heart. They answered any questions I had and made recommendations for me to choose from!

May 5, 2023

Quick, easy, friendly. Prescription is spot-on. Loads of free samples on contact lenses. Everything I could ask for.

May 4, 2023

Very disapointed this time with girl at the end who supposed to help me with new glasses. I don't think I will return back to your place

May 4, 2023

Friendly staff and convenient locations

Apr 16, 2023

Most appreciative of the care, knowledge and professionalism provided by Dr. Evans. He’s seen me through some vision challenges with top-notch referrals and excellent support.

Apr 5, 2023

Easy and professional visit.

Apr 2, 2023

I've been going to eye care of Iowa for over 30 years. I've been seeing Dr Evens most of that time, and he's the best.

Mar 28, 2023

I think the clinic provides average service, nothing above and beyond. The pricing for eyeglasses is outrageous in my opinion

Mar 22, 2023

THe Staff was very Nice! all lovely people! The doctor was very understanding and helpful.

Mar 13, 2023

My husband and I see Dr. Shane Evans, with whom we are both very pleased. We travel 1 1/2 hours to be seen. All our questions are addressed, everything is thorough. All staff have been very pleasant and helpful.

Mar 12, 2023

I had my eyes check each year since 2017 at the Iowa Eye Clinic. The staff is always friendly and efficient. It has been a great experience.

Mar 9, 2023

Very professional and attentive staff!!

Feb 18, 2023

All the staff were very friendly. My exams were completed in a timely manner with Dr. Evans patiently answering all my questions. There was a discrepancy in my vision coverage and all options were readily explained to me.

Feb 17, 2023

Great service and the staff was amazing!

Feb 16, 2023

Friendly, thorough and efficient.

Feb 10, 2023

Outstanding service, friendly, efficient but also very engaged!

Feb 8, 2023

Everything went smoothly. My only complaint is how crazy expensive eyeglasses are!

Feb 1, 2023

Staff is always very awesome and helpful.

Jan 31, 2023

Great experience this year! Been that way for almost 20 years!

Jan 26, 2023

The staff was very friendly and helpful and got me in and out quickly and easily.

Jan 26, 2023

Dr. Evans and team are very professional and nice as I have been patient since 1993 of Eye Care of Iowa.

Jan 22, 2023

As always kind professional care fro Jason and staff

Jan 21, 2023

James Blasco is the best.

Jan 19, 2023

I was happy to see the doctor and have him tell me how my eyes were doing. I trust him with my vision, he always makes me feel confident in what he says. The young lady that did the tests was very friendly and put me at ease. I was very satisfied with my appointment and know if I have any concerns during the year, I can always contact him.

Jan 14, 2023

The check in process for an eye exam is good and straight forward. I was confident during the exam that the optometrist was very knowledgeable. I did notice that some of the lenses in the phoropter were dusty/cloudy so I’m not confident that my prescription is 100% accurate. Once I got the prescription and was looking at frames and add-ons, I was greeted nicely but left largely to my own devices to figure out a kind of frame that would fit my face and what transition vs. progressive vs. sync lenses were. It should’ve been clear to the staff that I’ve never owned a pair of glasses and that I would need some extra guidance. Selection was good enough though and insurance covered the exam with a 20$ copay. Ended up buying frames and lenses from a competitor.

Dec 14, 2022

I've been a patient there many years. I always feel like I'm getting good medical attention from Dr. Evans and the rest of the staff there. I also always find the office to be a comfortable and welcoming environment.

Nov 29, 2022

Have gone to Dr Nesheim for years . Highly recommend him

Nov 27, 2022

Excellent service and professional care. Front office staff are very friendly and responsive to questions.

Nov 26, 2022

I was well taken care. Dr Evans is wonderful

Nov 13, 2022

Very informative and friendly

Nov 10, 2022

Family has been seen here for years and years. Flexibility with scheduling and exceptional doctors.

Oct 31, 2022

Dr. Evans always answers all my questions in detail and explains my options in easy to understand terms. He and his staff have always provided outstanding service and care.

Oct 22, 2022

Professional and caring from the front desk through Dr. James. Good people that care.

Sep 14, 2022

Prompt, minimal wait times, friendly staff. Erica at the front desk was amazing and extremely helpful with an insurance issue. I’ve seen the same Dr. for 23 years and in walked a different Dr. He was very nice and very good, but after 23 years, a heads up about switching Dr.’s would have been nice!

Aug 27, 2022

Dr. Mehrl is extremely friendly and personable. I really enjoy seeing her!

Aug 26, 2022

The young woman who was at the front desk was kind of gruff and rude. I had a question about the form she asked me to fill out and she barely looked at me when she replied. She was kind of short with me and a little unpleasant. It seemed like she didn't want to be there. I have spoken with her on the phone before, too, and she was kind of short with me then also. I'm used to dealing with the older woman who is usually there when I come for an appointment. She is more friendly and much more pleasant to deal with. The doctors are great. I have always had pleasant interactions with all of the doctors I have seen here. They are very personable and professional. I like the service from the manager and other optical staff as well.

Aug 24, 2022

Dr, Evans determined my eyes issues very fast. The prescribed medicine started working next day - amazing! They have friendly and quality customer service. I have been using this team for years and will continue to do so. Thank you!

Aug 21, 2022

I have been going here for a few years and every visit has been a blast from how friendly the staff is to the selection of products.

Jul 26, 2022

Friendly and professional. Efficient and trustworthy.

Jul 14, 2022

As usual, service was exceptional. I couldn't be more sarisfied.

Jul 12, 2022

Everyone was very polite and professional

Jul 11, 2022

I have been going to this place for years! I would not go anywhere else. I have not one bad thing to say about them. I first went because they sell Oakley prescription frames which is what I like. When I was in middle school I felt embarrassed to wear glasses but having Oakleys made that feeling almost disappear. Now I am a parent but if my kid needs glasses I will make sure he gets a pair that he feels cool in. These guys carry a bunch of the Oakley frames so we will go here for glasses until they don’t carry them anymore. Oakleys are the most comfortable by the way which is why I continued buying them as an adult.

Jul 9, 2022

My family and I are new to West Des Moines and this was our first visit to Eye Care of Iowa. The staff and Dr. Evans were very personable, knowledgeable and thorough.

Jul 7, 2022

very pleased with the treatment we received

May 12, 2022

I had an enjoyable eye exam. The young lady was very helpful and professional, Dr. Evans was the same, making sure I had no questions or concerns. Very pleased with my exam.

May 4, 2022

Best eye care place I've ever been to. Best place to get glasses. The staff is professional and friendly and the doctors are knowledgeable and caring.

Apr 25, 2022

I didn’t even have an appointment this day, I went in to get a temporary pair of contacts, but my prescription was expired. The staff was SUPER helpful and got me in the same day so I could have temporary contacts, and they were able to ship more to my house. All super kind, friendly, and thorough!

Apr 15, 2022

I have been seeing Dr. Blasco for, oh, 30+ years and never ever been disappointed. The Eye Care team have each been friendly, helpful and efficient. The office is always clean, neat and full of the latest eye care products to look over; and they even have my favorite news channel on the TV. I wouldn't dream of going anywhere else.

Apr 4, 2022

Everyone in the West office is helpful and kind. Thank you

Mar 29, 2022

Great experience and answered all my questions and relieved my concerns.

Mar 23, 2022

Everyone is great there!

Feb 19, 2022

They were amazing, and friendly. So much better than the staff at the east side location.

Feb 4, 2022

The Dr. and staff at Eye Care of Iowa are/have always bee very professional and helpful. Anyone looking for someone to see for eye care this is the place.

Jan 21, 2022

Not enough information is given to the customer regarding how benefits apply to exams and materials. Further more, all eyeglass frames were more than what my benefits provided for. There is no reason for that other than trying to get more money out of the customer. I was deeply offended by Mark Evans false graciousness. It was obvious his politeness was spiteful.

Jan 13, 2022

Great service!! Friendly staff that made me feel comfortable as soon as I walked through the door!

Dec 24, 2021

Very good service and very helpful.

Dec 8, 2021

Dr. Evans is great and got me in right away even though I did not have an appointment scheduled.

Nov 12, 2021

Very efficiently run office. All tests were completed professionally and timely by the support staff. Dr. Evans was very professional and courteous, answering questions thoroughly. Request to wear a mask was administered harshly, by a staff member wearing their mask only over the mouth, not nose and mouth as designed and appropriate.

Nov 4, 2021

I had a great experience! Dr. Evans' staff was very thorough, efficient and professional. The testing process went very smoothly and Dr. Evans answered all my questions. I'll never go anywhere else for my eye care!

Oct 15, 2021

The appointment was on-time and trouble free.

Oct 11, 2021

When I arrived early they immediately took me in and started. I felt the service was good.

Sep 17, 2021

The front staff and the Dr. were great!

Sep 17, 2021

Everyone was great and very helpful. I felt really comfortable with the staff and Doctor.

Sep 8, 2021

Good people that care and they know what they are doing.

Sep 8, 2021

A great exam as always. We walked over to look at glasses after our exam. Staff did not approach us for help so we left. We will probably go to the Ankeny store. They seem to have more helpful staff.

Aug 30, 2021

Very quick, thorough and not pushy with all aspects of my appointment.

Aug 28, 2021

My visit was very good, no complaints

Aug 27, 2021

Everyone was excellent! Dr Evans is a great eye doctor.

Aug 27, 2021

Professional and caring about their patients!

Aug 24, 2021

Very pleased! Always professional and thorough. I always feel I receive excellent care.

Aug 21, 2021

LOOOOOVED this location! Fastest I've ever been in and out of an appointment and everyone was so helpful and friendly with helping me pick out a new pair of glasses.

Aug 3, 2021

Effecient staff. Dr Evans very caring

Jul 29, 2021

Dr. Nesheim is the very best! Helps determine the best prescription for you, and the customer service in ordering your contacts and lenses couldn't be better!

Jul 27, 2021

Place is perfection like always. I've been coming here for over thirty years. Great staff.

Jul 26, 2021

Everyone in the office is always so friendly and willing to help answer any questions that I have! It makes the process go quicker for me and appreciate that I'm getting the correct information the first time. Definitely a place you want to go too, time and time again!

Jul 25, 2021

The only way to make it better would be to online schedule! Thanks for the great experience!

Jun 23, 2021

Love Dr. Evans and the calm, gentle, loving care he provides to our four year old son!

Jun 18, 2021

One can't ignore eye problems that pop up and each time I have had an issue EyeCare got me in within a couple of hours. The staff is professional and friendly. The doctors are efficient and explain the problem well.

Jun 8, 2021

My visit to your office was a very pleasant one. The young lady who helped me explained things to me in terms I could understand. Dr. Blasko (Nick) was also very thorough and took time for me to ask questions. All in all it was a positive visit.

Jun 2, 2021

Great, very polite staff. The doctor explained what he was doing, and what the results meant. The gentleman that helped with frames offered more affordable alternatives to my limited insurance coverage. Very pleasant to work with!

May 18, 2021

One of the better experiences I've had. I'm from west texas and could have not asked for a better place to have visited.

May 18, 2021

Of course it was the weekend and I needed some help. So I called my neighborhood clinic and they got me in to a WDM doctor that same morning. Great service! WDM was very kind and professional. Highly recommend!

May 16, 2021

My exam experience was phenomenal my only suggestion is to have the front desk a little more welcoming when you’re coming in for registration

May 14, 2021

Amazing service from check in to my exam! My experience at EyeCare of Iowa was amazing from start to finish. The process was smooth, hassle free, safe, and made me feel comfortable. Dr. Nesheim Was very through in his exam and clearly explained things to me as he went along, I will tell everyone I know to come to Eye Care of Iowa for sure!

Apr 26, 2021

Dr Blasco was great my with my 1 year old and her first eye exam! Very patient and understanding!

Mar 31, 2021

Dr. Nesheim and his staff just Rock.

Mar 27, 2021

Friendly helpful people. Quick and efficient.

Mar 25, 2021

Everyone was very nice. Felt I had a good exam. Lady helping me fine glasses was very kind and helpful.

Mar 25, 2021

Always a friendly staff when I go in for my eye appointments. The doctors are great, and they help explain what they are doing and why. This place is awesome!

Mar 24, 2021

Same great service as always

Mar 23, 2021

The staff was very friendly and helpful for my first visit with them. They made the appointment feel less like a chore and more like a visit with friends.

Mar 12, 2021

Very professional service. Courteous staff and very efficient visit.

Mar 7, 2021

I like the waiting room music. The eyeglass person gave me information about a possible type of lenses that would be good for me. I like my Dr.

Feb 12, 2021

The entire visit was handled completely professionally and with utmost consideration for my needs.

Feb 3, 2021

Exceptional care and service from Dr. and staff.

Jan 29, 2021

Dr. Evans is kind, professional, and takes time to get to know me. Everytime he gets my script spot on. His staff is always great and listens to my needs.

Jan 17, 2021

I have always had great service and care at Eye Care of Iowa. The Doctors and staff have always been very professional and have given me outstanding care and information.

Jan 15, 2021

Everyone has patient, helpful and kind. The doctor was thorough in his explanation about my eye care needs and how to best ensure my eyes are healthy as I continue to age.

Jan 13, 2021

I knew I needed to get in to see a doctor because of an recent concerning vision change situation . I got an appointment the same day I called . I appreciated Dr. Evans thoroughness in going over my eye condition and referred me into a specialist that I could see in a couple days. Thanks Dr. Evans for your professional calm approach when sharing the difficult news!

Jan 12, 2021

Dr. Blasco is the BEST!!!

Jan 2, 2021

Dr.'s service was fast, but thorough. I purchased Fortieye and that c ost along with the refraction cost took a long time for the girl to produce an invoice.

Nov 18, 2020

This was my first time at the WDM Eye Care of Iowa. I felt well taken care of. They were very efficient, Helpful and kind. I felt very comfortable with Dr. Evans and the entire crew at Eye Care of Iowa.

Nov 2, 2020

As always first class service by everyone. Been coming here for years and never disappointed with the customer service.

Oct 2, 2020

The added precautions taken by staff during the COVID-19 pandemic, made me as a patient of Dr. Jim Blasco, feel safe during my annual eye exam.

Aug 30, 2020

As always professional and friendly service. Also handled social distancing and cleanliness well. Thank you!

Aug 19, 2020

Staff is very friendly and helpful. Dr. Nesheim is super friendly and takes his time, even though I’m sure he’s busy.

Jul 31, 2020

As always, I got in quickly. Dr. Nesmith (sorry, I don't remember how to spell it!) He did the usual exams and dilated my eyes. He didn't waste time.

Jul 31, 2020

We love EyeCare of Iowa! Always great service, friendly staff, and wonderful doctors. Dr. Evans is the BEST!

Jul 31, 2020

Mark assisted my 10 year old with contacts training and was amazing! He was patient and kind. We appreciate it very much!

Jul 17, 2020

Everyone is always very helpful and are great to work with.

Jul 15, 2020

Great care and an efficient/effective visit!

Jul 15, 2020

Great service friendly staff.

Jul 7, 2020

I appreciate Dr. Evan's thoroughness, and appreciate how thoughtful & knowledgeable responses when I have questions & concerns. Friendly & helpful staff too!

Jul 3, 2020

Dr. Evans is always helpful, informative and nice. He answers any questions I may have and let's me know what I might expect regarding my eye health and vision. The entire staff is helpful. My most recent visit occurred during Coronavirus and I was a bit nervous; the staff were all masked, opened the doors and even re-sanitized areas in front of me (due to my concerns). I came to this office thanks to family members coming here. I feel confident in their care and treatment.

Jun 25, 2020

I always get treated well and receive the best care when going to Eye Care of Iowa-West Des Moines. Staff are always professional and courteous. I am always confident I get the best care possible! Thank you!!

Jun 23, 2020

Professional staff and courteous service from check in to check out and everything in between. Thank you.

Jun 22, 2020

I rescheduled my appointment to June 4 due to Covid. The field vision tech was not in so my appointment stopped. Rescheduled to June 18th only to learn my doctor was switched. Had to reschedule again. They tried to reschedule me with the doctor I did not want. Waiting another 2 weeks to have an appointment.

Jun 19, 2020

Dr. Evans always does a great job explaining my eye exam results and provides excellent care!!

Jun 19, 2020

Great staff, answers to all of my questions, and good tips for how to keep my eyes healthy.

Jun 19, 2020

Everyone there is always so welcoming. They are all so much fun too! They really make the process a much better experience than I have had at other places.

May 29, 2020

Keep doing what your doing!

May 22, 2020

Dr Nesheim is great. Always feel like we get the very best care!

May 15, 2020

Great. Dr. Evans is always thorough and I feel he does a very good job.

May 5, 2020

Thanks for providing excellent customer service during my recent appointment. My time was used effectively throughout the examination process.

Apr 30, 2020

First time visit for me. Staff was very friendly and got right in for eye exam. Felt I had a thorough eye exam and things were explained well. Was very pleased.

Mar 14, 2020

A fine experience - prompt, very pleasant and very professional. I highly recommend Eyecare of Iowa to anyone.

Mar 12, 2020

Horrible customer service from the moment i walked in , was my first time as well. Did not explain or go over anything that was going to be done. When finished didn’t make me aware of my changes but did mention their was a change in prescription. Check out lady was rude and I wouldn’t recommend this eye care to anyone ever. Worst experience !

Feb 20, 2020

My husband and I are both patients of Dr. Shane Evans and are very pleased. He answers all of our questions, is very informative and thorough. We live 1 1/2 hours away and it's well worth the drive for us. We will definitely recommend him to others. Also, the staff are very pleasant.

Feb 2, 2020

As usual, I received excellent treatment and service from the moment I stepped in the door at Eye Care of Iowa. I was greeted and taken care of as soon as I arrived. Everyone was friendly and explained everything to me so I could understand. One thing I really appreciated was that they had looked up all my insurance coverage prior to my arrival so I did not have to wait on any paperwork to be finished during my visit.

Jan 16, 2020

Great experience with all the friendly people there. I would totally recommend Dr. Evans.

Jan 7, 2020

Everyone working was great. Linda went above and beyond to help me with my insurance coverage while scheduling my appointment. I accidentally went to the wrong location for my appointment, and everyone at the West Des Moines office was very accommodating and fit me in anyway. I will definitely be making my next eye appointment with Eye Care of Iowa.

Dec 19, 2019

Very friendly, knowledgeable, and professional. I’d recommend Dr. Evans to my friends and family.

Dec 19, 2019

I have been coming to Eye Care of Iowa for about 15 years and have found the Doctors and staff be very professional. They all care that you get the best care possible.

Dec 17, 2019

On time and very effective with explanations.

Dec 11, 2019

I woke up with an eye infection and they were able to get me in that day AND I was not even an existing client. But I am now! From the receptionist to the doctor and all in between, a great experience.

Dec 9, 2019

Chelsea was great at helping me figure out my insurance and many prescriptions. And Dr. Evans is always great too!

Dec 5, 2019

Absolutely love Dr. Evan's and his staff! Personable and gets my script a 100% perfect everytime.

Dec 1, 2019

Wonderful, friendly staff, and amazing doctors! Plus, great coffee and selection of glasses.

Oct 20, 2019

Fantastic service, in an out quickly and absolutely no complaints and coming from me that's pretty amazing :)

Oct 16, 2019

I've been going to Eyecare of Iowa for several years and Dr. Nesheim and staff have taken great care of me with my annual exams. I highly recommend them

Oct 3, 2019

The staff is very caring and helpful.

Sep 26, 2019

Great eye clinic. Friendly people, thorough examination. I will definitely recommend them to friends.

Sep 20, 2019

See below, see below, see below, see below.

Aug 29, 2019

Another great experience at Eye Care of Iowa. From Dr Evans to the office staff they are thorough and detailed, caring and provide outstanding service. I always recommend Eye Care of Iowa to friends and coworkers

Aug 15, 2019

Dr. Blasco is very professional and personable. He puts me at ease and takes the time to answer thoroughly all questions I ask. He is very good at working with children as young as three . His staff has always accommodated my rambunctious child and have been so kind to help me with whatever I need.

Aug 14, 2019

I am a new patient and had an absolutely great experience. Knowledgeable, caring and courteous.

Jul 25, 2019

The staff at the EP True Pkwy store are great and the reason for continuing my eye care at this location. Unlike the last place, they did not turn me away for being part of the LGBTQ community.

Jun 6, 2019

I felt like I was being rushed and an inconvenience. I had to get up and move from one room to another 7 times. I was in the initial eye exam room twice, in the main exam room twice, the waiting room once in-between and the contact changing station once. The Dr. was rushing from room to room and I don't know why. The Dr. didn't even know why I was there, it's an appointment your staff made for me, I shouldn't have to explain why they made the appointment. If he would have just mentioned, I'm really overbooked, we're short some staff, or I'm trying to get done early to start my 3 day weekend", I would've completely understood. Sometimes shi* happens, I get it. I'm pretty cool with any type of service I get as long as I'm given a heads up, I don't want to feel like I'm an inconvenience.

May 28, 2019

I was very impressed with the doctor that performed my exam and all of the staff. Everyone was very knowledgeable, helpful and friendly.

May 23, 2019

Always have great service here. Staff is welcoming and professional! Love Dr. Evans!!!

May 22, 2019

I always leave from my appointment with Eye Care of Iowa feeling like I got a thorough exam. Everyone is friendly and courteous. I recommend them highly.

May 3, 2019

Doctor and staff were all great.

Apr 24, 2019

Everyone is this office is very nice, efficient, and tentative. I will definitely be going back and taking my daughter as well!

Apr 20, 2019

Nice to receive call and notice. Dr.Jason A. Nesheim is the best, I will continue to come as long as he's there!

Apr 19, 2019

Had a thorough exam that addressed specific issues I am dealing with and possible solutions. Professional environment, yet was relaxing.

Apr 12, 2019

This was my first visit to the eye doctor's since moving to Iowa and I enjoyed the friendliness and thoroughness of the local that'll I'll be recommending to all my family and friends. Thank you keep up the good work!

Apr 7, 2019

A great place to have take care of your eyes.

Apr 5, 2019

I have been to many eye care facilities in the Des Moines area. I keep trying new places as I never seem to be happy. Eye Care of Iowa, PC is the greatest place I have ever had my eyes taken care of at! Everyone was great! Friendly, empathetic, caring, and understanding are just a few words to describe the staff.

Mar 18, 2019

Wonderful place and wonderful staff!

Mar 15, 2019

Always have had good experiences during our visits.

Mar 8, 2019

I've been going to EyeCare of Iowa for about 6 years now, and absolutely love it.

Mar 6, 2019

Everyone on the team was friendly and competent (rare combo these days!), and the Dr. made it easy for me to understand my needs. He even told me I really didn't need new glasses! I bought some anyway, as they had a great selection of both primary and prescription sunglasses. Definitely recommend.

Mar 6, 2019

Friendly service and professional exam.ö

Feb 27, 2019

Everyone I had contact with in the office was friendly & knowledgeable. The process of answering questions and testing was very efficient and the doctor was immediately available. There is a little wait time while the test results get combined with the frame selection, but overall, it was a good experience and I would highly recommend this office!

Feb 6, 2019

On 12/20/18 I received an email confirmation from Erica,stating that I had an appointment on 1/29/19 at 10:30. Upon arrival their was no record of that appointment. Fortunately the Doctor was able to work me in to the busy Saturday schedule. I was there for approximately 3 hours.

Jan 27, 2019

I usually schedule my appointments in the evenings so I know how it can affect staff (long days, low enthusiasm etc) however everything is different here! The staff provide great service with an awesome positive attitude regardless of the time or number of patients. Dr. Evans is great, he is very knowledgable and takes his time to answer all of my questions.

Jan 24, 2019

I recommend this office to everyone I know. I have never had a negative experience. Staff and providers are always so nice and helpful!

Jan 23, 2019

Great visit as always! The staff at ECI is always friendly and they really seem to care! I trust them with my whole family!!

Dec 28, 2018

I have received very good care since becoming a patient at Eye Care of Iowa. Not only are the doctors very helpful and professional, the entire staff goes out of their way to make sure you are taken care of in the most efficient and painless manner.

Dec 21, 2018

Fast, efficient and customer friendly hours! I appreciate that they are open one evening a week.

Nov 24, 2018

The entire staff at EyeCare of Iowa is absolutely fabulous!! Always enjoy seeing everyone and the customer service is wonderful. We would not go anywhere else.

Oct 17, 2018

I didn't use it this time. I did like how quickly you responded to my visit.

Oct 11, 2018

I have come here for many years because I trust Dr Nesheim with my eye care.

Oct 5, 2018

I am always pleased with the personal attention i receive at Eye Care of Iowa. Also, i am always seen at or very near my appointment time which is very important to me.

Sep 19, 2018

I always have a positive experience when I visit this office. I never feel rushed when I have questions or concerns. They are always thoughtfully answered. I have recommended Eye Care of Iowa - West to all my friends.

Sep 18, 2018

Always a good experience! Dr. Nesheim is so very personable and puts me at ease right away. Explains everything and answers questions. Highly recommend!

Sep 1, 2018

The Eye Care of Iowa Team is excellent. They are very efficient and thorough in how they processed my exam. There were several individuals involved in my care but they worked in a very integrated fashion and communicated well with each other and with me. I highly recommend The EyeCare of Iowa Team.

Aug 30, 2018

Very good to work with, easy check in and easy process thru the Dr. process.

Aug 22, 2018

Very professional Doctor and support staff.

Aug 8, 2018

Always a great experience at Eye Care of Iowa. Staff is friendly and helpful throughout visit.

Aug 4, 2018

Very friendly and attentive staff

Jul 26, 2018

Appreciate the online review.

Jul 21, 2018

I am always impressed with the staff. They are some of the kindest professionals I have dealt with.

Jul 4, 2018

Excellent service, from the moment I walked in and was recognized, to no wait for the doctor, to unrushed counsel, to personal care while shopping for new frames. Thanks

Jun 28, 2018

As always, efficient and professional.

Jun 28, 2018

***** Many important tests were taken and I was informed of the results.

Jun 22, 2018

Best care anywhere! That statement sums it up, but the survey wants more characters, so here they are.

Jun 21, 2018

Staff is always friendly and waiting time is minimal.

Jun 19, 2018

Dr. Evans and the staff are all great to work with. Thorough explanation of test results of very customer focused

Jun 15, 2018

We have been working with Dr Evans for decades, since it opened. We highly recommend he and his staff. They are very helpful and considerate.

Jun 12, 2018

I have been looking for a new eye doctor and finally found one with Eye Care of Iowa! I was able to be seen in a timely manner and everyone I encountered was very courteous, professional, and caring! I would recommend them to anyone!

May 25, 2018

Very professional and started on time.

May 24, 2018

Great care, great folks. They took me in on time and got me out as quick as can. Doctor answered all my questions and provided excellent care.

Apr 25, 2018

I injured my eye in a silly accident and became alarmed when it still looked awful 2 days later. I called to see when Dr. Evans could look at it and was given an appointment for the next morning. The staff was courteous and Dr. Evans was as always kind and reassuring.

Apr 24, 2018

Dr. Evans was very knowledgeable and my eye exam went great! He listened to my concerns and explained to me the causes. The glasses selection was not very extensive so I bought new frames and lenses at another store.

Apr 18, 2018

I like that i have been getting emails for appointment reminders, text for appointments is available and even birthday emails. I think that makes me appreciate being a customer.

Apr 5, 2018

We have always loved the service we receive from our Eyecare of Iowa location. We are always greeted like one of the "family" and not someone they only see once a year. The care is excellent and very professional, service is timely and the people are friendly.

Mar 20, 2018

Will never go back. Been going there for years. Terrible experience for this appointment.

Mar 19, 2018

Chelsea was very honest and completely explained the process of ordering glasses. Staff was sensitive to my time and moving me through the visit, testing, and order of glasses.

Mar 16, 2018

I have always received professional thorough and excellent service when I come in for an exam/fitting. I would recommend Eye Care of Iowa to anyone that I know.

Mar 15, 2018

Overall a very professional visit

Feb 23, 2018

I was in for my annual eye checkup and the Dr. was very good and clear, but very busy and the appointment from start fro finish to a bit over an hour this time. It usually takes about 30 minutes. Thanks.

Feb 2, 2018

From walking in, to my exam everyone was fantastic, I can't say enough about how high the level of service is at eye care of Iowa. They even fixed my current pair of glasses for free after my exam!

Feb 2, 2018

I thought my appointment would be with Dr. Evans. It was not. They also did not get my contact order correctly. They had to reorder and I had to make a trip back. Dr. Evans is a friend and I was disappointed that I didn't get to see him.

Dec 28, 2017

I am very happy that I found this business. Dr. Evans takes the time to talk about my eye health in terms that I understand every visit. The whole team is very friendly and positive!

Dec 18, 2017

Every employee genuinely cares. I appreciate the knowledge and professionalism.

Dec 15, 2017

A few weeks ago I got a call to remind me to come in for an appointment that I'm pretty sure I didn't need. Reluctantly I went and tada my eyes were fine. Please let your customers call you to set up an appointment. Strangely as I left nobody mentioned another future appointment. Therefore I will call you if I feel it is necessary. Thank you James Wilson

Dec 10, 2017

I was surprised to hear my appointment had been canceled when I checked in but pleased when I was told that I could still be seen and didn't have a long wait.

Dec 9, 2017

Thorough and very efficient!

Nov 26, 2017

I am so pleased to have an eye doctor that is so thorough and professional. I trust him with my sight.

Nov 18, 2017

Everyone was very friendly. Dr. Evans explained things very well.

Nov 16, 2017

Assistant and doctor very knowledgable and helped answer all my questions. Front desk was a little hostile upon check-in..maybe she was having a bad day?

Nov 8, 2017

I've gone to this vision clinic for a number of years. They take good care of me.

Oct 18, 2017

From the moment I walked in the door and was immediately impressed with the high prompt level of customer service.

Oct 5, 2017

On-time and thorough exam and very friendly staff! This was my first visit and I fully intend to keep this office for my eye care needs.

Oct 4, 2017

Convenient location; professional, efficient, and friendly staff.

Sep 23, 2017

I've never had a negative experience here. The staff are always courteous and helpful. I feel I get the best eye care here. Dr. Jason is awesome!

Sep 22, 2017

Service and efficiency excellent.

Sep 21, 2017

I'm very satisfied with your service online - messages, reminders and info - everything works! The website - http://www.eyecareofiowa.com/ - is very helpful, great content and wonderful design. Thank you!

Sep 12, 2017

Friendly atmosphere, very helpful!

Sep 8, 2017

Friendly and efficient staff

Aug 31, 2017

Great staff, always very professional.

Aug 27, 2017

I have been coming to this office for my eye care for 5 years now, and I love it! I appreciate the friendliness of the staff and doctors, and always feel that I am receiving the best care. I would recommend them to anybody looking for an eye doctor in Des Moines.

Aug 24, 2017

I was given great service from everyone I interacted with from the front service receptionist through everyone I spent time with including the doctor.

Aug 20, 2017

I was very happy with the care and treatment from the doctor and the technicians for both my 9 year old daughter and myself.

Aug 3, 2017

Very pleased as always with by appointment. Everyone was very friendly, professional, knowledgeable and helpful. Dr. Nesheim was very thorough, professional and comforting. Assistant Manager Barb was extremely helpful and patient in picking out new frames. With my eye sight I am at their mercy in picking out frames. The receptionist are always friendly and helpful.

Jul 25, 2017

Dr. Evans was absolutely amazing with our boys! He worked quickly with our two year old and was very understanding.

Jul 18, 2017

Dr. Evans was absolutely amazing with our boys! It was truly the best "Doctor" experience with our almost five year old. He knew how to talk to them and worked quickly.

Jul 18, 2017

My first visit to Eye Care of Iowa and I have definitely found the perfect place to receive top notch service and a thorough eye exam.

Jun 18, 2017

I was not impressed with the help. the Dr was professional

Jun 12, 2017

The Doctor that saw us was really great, but the rest of the staff were snooty, and felt like they didn't care. When it was time to order new glasses they supposedly had only one pair that was even reasonable, and with that it was going to be 90.00 over what insurance would pay. I will not be visiting that location again.

Jun 10, 2017

Staff was friendly. Wait time was negligible. Everyone explained procedures well. Dr. Evans discussed results clearly.

Jun 1, 2017

Everyone I encountered were competent and caring.

May 31, 2017

Your professional services are very thorough and your staff is excellent.

May 31, 2017

Always a great appointment.

Mar 6, 2017

very helpful & professional

Mar 3, 2017

I have been coming to Eye care of Iowa for a number of years and have always had a positive experience. The doctors and staff are very professional and make every visit a pleasant experience.

Jan 13, 2017

I have lived by Eye Care of Iowa since 2005 and didn't know it was there! They did tests that I've never had before and Dr. Evans showed me pictures of my eyes and explained what he saw. I was very impressed with the level of service. Finding a pair of glasses was painless as well: Everything was done during my appointment to get my eye care needs met. They definitely have my business!

Dec 12, 2016

They understand and help ease my fear of having eye drops

Dec 10, 2016

The wait time was good and care was good for the most part. The doctor said he wanted me to do a contact fit, even though I was getting the same contacts I had previously worn and do not have problems with. I could hear the nurses questioning why he would have me do a fitting, since I already wear that brand. After they were already in my eyes, they told me it would be $60 for the fitting and my insurance company didn't cover it, so it would come out of the budget I'm allotted for contacts. I wish I would have known before that there was a $60 charge not covered by insurance, because I already knew those contacts fit. So they basically charged me $60 for 2 daily contacts and 2 minutes of the doctor's time. Will not be back because of this. The rest of my experiences here have been fine.

Nov 29, 2016

very friendly knowledgeable people from the doctor to the person fitting the glasses

Nov 29, 2016

Very quick!!!! :) Will continue to go here for my eye appointments.

Nov 21, 2016

Thank you! Thank you, for having my contacts shipped to my home so I don't have to use any time-off to pick them up!

Nov 3, 2016

I have really enjoyed my experiences at Eye Care of Iowa. Everyone is friendly and helpful. I would definitely recommend them to my friends and family.

Oct 21, 2016

I look forward to my annual eye exam! All of the office staff are friendly, efficient and knowledgeable. I am told what is happening every step of the way. I would highly recommend anyone looking for a place to get their eyes examined visit Eye Care of Iowa.

Oct 18, 2016

Everyone was great. Service, professionalism. What a great clinic.

Oct 9, 2016

I was very pleased with the professionalism and courtesy and quickness of getting me taken care of

Sep 25, 2016

Always a great experience! Doctor and staff are always friendly and helpful. The best eye place I've gone to. I've referred friends and they've had a great experience.

Sep 22, 2016

The staff at Eye Care of Iowa are always friendly, courteous, and helpful! Great team

Sep 19, 2016

Doctor was great as always, staff not so much since I have to order new lenses due them the staff mishandling/scratching my current glasses.

Sep 16, 2016

Everything was done very efficiently and very professionally.

Sep 15, 2016

For many years I've attended this office. I'm always satisfied of level of services and friendly atmosphere. Dr. Evans is an awesome specialist, his assistants have great professional skills, good manners and even sense of humor. I'll continue come to this office and highly recommend it to my friends.

Aug 30, 2016

Dr. Nick Blasco explained everything thoroughly and made sure I understood what he was saying. He was able to talk to my very reserved 5 year old son and get him to answer the questions as needed. He is great for working with kids and great at helping the adults understand the situation clearly.

Aug 29, 2016

Wonderful Staff - very welcoming !!

Aug 19, 2016

Just had my first experience with EYECARE of Iowa

Aug 11, 2016

The doctor was friendly but that's about it. They didn't explain things, the whole procedure was rushed and didn't feel complete. They never once mentioned how expensive their contact "fitting" would be (twice to three times more than any other place), and when I tried to talk to someone about it, I was literally met with dead air and "I'm sorry you feel that way".

Aug 11, 2016

Dr. Evans is always friendly and very professional.

Jul 28, 2016

This was my first time here and received a very thorough exam. These people take their work very seriously and in a superb professional manner. They let you know exactly what they are doing and why, explaining steps along the way. The office is well kept and lively as the staff is all around you at your disposable.

Jul 12, 2016

Very good experience. Was a quick and thorough process. Very happy.

Jun 24, 2016

As always great service and well explained. I appreciate and trust your expertise.

Jun 8, 2016

Encounters with multiple staff and I liked 'em all. Would recommend.

May 26, 2016

I was very pleased by the service I received. All of the staff members were courteous, kind, and helpful. The doctor was very down to earth, explained everything in a way I could understand it, and was very knowledgeable. This is my home for eye care.

May 20, 2016

Thank you for the thorough eye exam. Dr. Evans did a nice job of explaining the results of my exam along with recommendations for good eye care.

May 19, 2016

I've always had great experiences with the staff at Eye Care of Iowa

Apr 30, 2016

Dr Ward and his staff delivered a very solid service, much more than I expected based on my previous visits.

Apr 19, 2016

Friendly and thorough staff! Timely office visit with the scheduled appointment time.

Apr 15, 2016

We love Dr Nesheim. We always look forward to seeing him every year. You guys have a great staff. 5 stars all they way:)

Apr 15, 2016

Great doctors and staff. Always do a wonderful job of explaining things.

Apr 15, 2016

I can't believe the difference in service I received! It was amazing and wonderful! I thought I'd never feel comfortable getting my eyes check. I always felt like I was an inconvenience to the employees. Not anymore! I am so glad I switched eye care providers! Thank you so much for all of your wonderful time and commitment! God Bless!

Mar 27, 2016

Dr. Evans always does a great job!!!

Mar 26, 2016

Very good first impression!

Mar 25, 2016

Test glasses would be a huge benefit to have. More explanation of why my vision can't be corrected would have helped me feel more satisfied. I had more questions but felt rushed to end the appt.

Mar 24, 2016

It wasn't very inviting as you walked in the door. You had to initiate conversation and they only answered in short sentences when spoken to.

Mar 24, 2016

Dr. Evans was great, he took the time to explain the pictures of my eyes and went into detail about how my diabetes can affect my eyes. I've never had an eye doctor take that much time to explain something to me - and I really appreciated it!

Mar 22, 2016

Jackie & Missy are so friendly and great to talk to. They made me feel like a person, instead of just another patient. Great conversations!

Mar 18, 2016

Wait time was horrible. Staff was pretty nice. Appt was at 1015. I arrived at 10 and didn't see the dr until 1050. Then had to dilate eyes no had to wait another hour. Not a good experience. Dr Blasco was nice as usual.

Mar 16, 2016

Carry a lower price line of frames as I will not pay $350.00 + for gloasses when I can get therm for less than $200 else where.

Mar 8, 2016

Not sure how things are going

Mar 7, 2016

Apparently the reception help has been replaced. My wife and I felt the person who helped was cold and impersonal. A smile and a friendly tone of voice would make a big improvement in the experience. Our doctor is top notch.

Mar 4, 2016

Everyone was super friendly and did things in a timely manner.

Mar 4, 2016

Remodel looks nice--wasn't sure where to put my coat--just carried it with me

Mar 4, 2016

Your frames are very expensive I don't like having to go elsewhere to shop

Mar 3, 2016

I am lucky to have the better eye Doctor and clinic in Iowa.

Feb 21, 2016

After I got my eyes dilated I was asked to sit in the waiting room which is fine but it was so bright! With dilated eyes it wasn't pleasant. Maybe have a darker area for patients in the middle of their appointment.

Feb 21, 2016

Everything was great and all staff are quite friendly. They got me in and out in good time.

Feb 18, 2016

I was having terrible eye pain and a walk in clinic had already dismissed it as an eyelash but the pain kept getting worse. I called your office and was seen within a few hours and discovered that a chunk of my cornea was missing which was causing the pain. A contact was placed in my eye which has offered much relief and I go back tomorrow to see how much progress I am making. Thank you for getting me in so quickly and getting to the bottom of the problem!!

Feb 17, 2016

Had to wait for sometime in between different functions. Would like to see that process speeded up.

Feb 17, 2016

Everyone was very pleasant, and very knowledgeable. I am new to needing glasses and felt very well taken care of. I will make you my provider in the future and will refer my co-workers. Thank you!

Feb 4, 2016

Everyone there is super friendly and efficient

Feb 2, 2016

Techs doing initial exams should introduce themselves. Not a criticism, just a suggestion. Very nice young man did a fine job.

Jan 17, 2016

Services were a bit higher then I expected

Jan 15, 2016

Very slow to get into see the doctor and very slow checking out

Jan 5, 2016

My insurance said I would not pay more than $60, but I ended up paying $70 and I don't know what the actual costs were...no one explained, and I didn't ask. I also left with samples, but not enough to last me through to my next appointment so I had to use my old contact Rx today to have enough days in the new.

Jan 3, 2016

Don't like the dilation of eyes.

Dec 25, 2015

Every time I make an appointment, someone calls to tell me it hasn't been a year so insurance won't cover the visit. Two visits were follow ups on cataract surgery and this one was for a decline in vision. It's frustrating.

Dec 22, 2015

The overall appt went very well. If I had to comment on something it would be that I felt we (my husband and i) were shuffled back and forth between seeing the doctor, looking at glasses, back have pics din e of our eyes, back to looking at glasses, back to see the doc again etc... It wasn't that big of a deal and I will say I felt you were all very organized. We will definitely continue coming to you!

Dec 22, 2015

The Dr. appeared to be triple booked. Appointment was at 10am and was not seen until 10:30. Was a work day and had taken time off work to be there customer service was poor as team was standing around chatting and eating Christmas cookies.

Dec 20, 2015

Staff has always been very professional and pleasant to deal with.

Dec 14, 2015

Very thorough explanation of problem I am currently having )Broken blood vessel, and cataracts. I felt Dr was very thorough. I also thought the assistants who explained the financial options and worked with me to select frames were very helpful and professional.

Dec 9, 2015

thank you, this was the first eye exam where where the Dr. showed us what he was looking at. I really liked that Dr. Evans, showed us the pictures and explained what he was seeing.

Nov 23, 2015

Dr. Evans is fantastic. He always explains everything in detail. He is very patient, especially with me. I always ask a ton of questions.

Nov 15, 2015

Almost 2 hours total time spent - needs to be faster. Checkout was long - needs a better process with faster computers & programs. I had to fill out all my information on 3 forms again this year - it would nice to have last years given and I make needed changes.

Nov 11, 2015

Dr. Evans is very professional and friendly as was the assistant. The 2 testing rooms are so crowded with machines and furniture that it was quite difficult to get safely in and out of them for someone with mobility issues. The cost of purchasing new glasses here for someone whose insurance does not cover it is becoming prohibitive.

Nov 7, 2015

Why did this email come from Matthew ward when I don't see him. Probably should have these come from the doctor you actually saw.

Nov 5, 2015

Thank you for having a night for appointments! It's so hard to find doctors who have some evening hours! I really appreciate it!

Oct 29, 2015

I was not a big fan of being taken into the exam room, being sent back out to the waiting room, then bringing brought back into the exam room, only to be sent back out of the exam room. I think it is a better experience to stay in the exam room for the entire visit.

Oct 29, 2015

The glasses themselves seem rather expensive, especially considering the number of other cheaper options available. The service and doctor were great, though, and I will continue to come here for my eye exams.

Oct 28, 2015

I have been a patient at Eye Care of Iowa for over 20 years. I have found this particular office to be very friendly and helpful. Dr. Evans has always taken time to throughly explain my procedures and the subsequent results. I have the utmost confidence in his care.

Oct 25, 2015

This was the first time that I've been briefed on what the doctor is looking at in my eyes while my pupils were dilated. Personally, I'm just curious and like knowing what's going on so the explanation with the little model is a good idea in my opinion. However, it would make way more sense to do this prior to being dilated as I couldn't even see the model eye he was referencing the entire time.

Oct 25, 2015

Wish personal didn't would stay the same. Every time I have been different people.

Oct 24, 2015

Better pricing on frames. More explanation on progressive lenses and when those are needed vs standard lenses.

Oct 18, 2015

Friendly personnel who clearly explained what they were doing and my options were clear to me.

Oct 15, 2015

I missed the smiles and personalities of Barb and Michele. Dr. Shane Evans is the greatest! If all doctors in this country were like Shane Evans and Dr. Nielsen at Wolfe Clinic the medical care and the system would be wonderful for all!

Oct 13, 2015

You keep having a change of your people so I never know who will be there to do the work. Your testing rooms need to be larger and have better lighting also.

Oct 6, 2015

There was quite a long wait to be seen but things moved quickly once I was in the office.

Sep 30, 2015

Love the staff and physicians. However, you could really use some process improvement. I had to get up and go be seated in various different places 6 times. I was there for 90 minutes! It's always a rush -- in this room, go wait -- in this room, go wait -- in this room, etc. It's like this every time we visit. We have 3 family members who have gone here for years. Perhaps stop overloading the schedule? I know your place is small, but the up and down and back and forth really dampens the patient experience.

Sep 27, 2015

It was my first time there, I was very pleased with the service I received.

Sep 21, 2015

Every thing was very good. I was a little bit confused about my optond with the lenses

Sep 15, 2015

Everything was great! Staff are always extremely polite and helpful!

Sep 11, 2015

Good all-around care and very punctual. It was very much appreciated.

Sep 3, 2015

This group is the BEST!!! Thanks for ALL you have done for me!

Sep 3, 2015

I brought my daughter in and our doctor was absolutely wonderful with her as was the staff when she was picking out her glasses and assisting us with glasses options.

Aug 27, 2015

This is the second time this year that part of my important glaucoma testing was administered by a "trainee" and it set me back a bit. I prefer to to have an experienced person handle these procedures, rather than a trainee.

Aug 27, 2015

I was a bit surprised that I was scheduled with a different doctor than the one I usually see but Dr. Ward did fine. I would like to see more of an active interest in having someone really help with sizing new frames and going over what looks good and what doesn't rather than just waiting for me to come back wiht my selections to let me know what it costs.

Aug 26, 2015

Good visit. Really like Allison when selecting glasses. Doctor was good but kind of rushed through exam. Also, was not as thorough in discussing images from back of eye, etc. Since I had not issues and it was busy I assume that's the reason.

Aug 22, 2015

I always am appreciative of the care and explanations given me by Dr. Jim Blasco. I sure miss having Andrea at this office...Pleasant Hill's gain.

Aug 19, 2015