Reviews

The service is always great every time I visit.

Oct 11, 2021

I was so appreciative that y'all were able to work me in!

Oct 7, 2021

Dr. Zaibaq has always been thorough and educational about my eye health. He gives me choices and options.

Oct 1, 2021

Everyone was very helpful and professional. They gave great advice and was very good at explaining everything to me.

Sep 29, 2021

Dr. Zaibaq is an excellent physician, I have been using EyeTrends for more than 12+ years already. Are they cheap? No, not by a long shot. The prices are kind of high. Yes, you may be able to get your exe exam cheaper somewhere else. I choose to return every year though as Dr. Z. Keeps up with the latest options for contact lenses

Sep 22, 2021

As I was guided through my appt everyone was attentive and patient with me. Young man that did the pre test explained steps and prepared me for what to expect. Dr. Wong asked me good questions and provided logical responses. Tanya even drew an example of lenses to explain the difference in cost & expectations. I have been a patient for 20 years and plan to stay.

Sep 9, 2021

Dr. Wong is great. Front desk gentleman was friendly enough and efficient. I wish this location sold more RX sunglasses, or at least could order styles I’m looking for. I guess that’s what the internet is for🤷🏻‍♂️

Aug 31, 2021

Great knowledgeable staff, clean environment and excellent doctor.

Aug 30, 2021

Great service, staff was excellent! Definitely coming back here

Aug 26, 2021

Professional atmosphere and Professional service!

Aug 25, 2021

Knowledgeable staff, excellent infection control practices.

Aug 16, 2021

My sister, Cheryl Davis, another patient of yours asked me to come and see doctor Zaigbaq. I had another optometrist that I have been seeing for years but never has he done so thorough a test on me. I am a physician and I was totally impressed. Dr. Zaigbaq will be my doctor from now on.

Aug 13, 2021

Staff is very professional and thorough. Always smiles in that office.

Aug 13, 2021

We both enjoyed our visit and felt thoroughly examined. The intra eye photo system was much more enjoyable than having eyes dilated. Dr. Zabaiq was thorough, explaining results and treatment plans, and personable. They might have been understaffed, but they took care of us both in a reasonable amount of time. We will definitely return.

Jul 31, 2021

Dr. Zaibec is a good doctor. Very informative and complete with his exam of the eye.

Jul 22, 2021

The service I received at Eye Trend was simply Awesome. I would refer all my family and friends .

Jul 9, 2021

Quick Ck in. Little wait time. Have known and respected Dr Zaibaq for many years.

Jul 7, 2021

The people were very attentive to my needs. The Doctor was very thorough

Jul 3, 2021

Great people. The exam was actually fun.

Jun 22, 2021

Dr. Zaibaq is the best of the best! Having keratoconus that can't be corrected with glasses, he was able to give me 20/20 vision with Scleral lenses, and always gives the best fit!

Jun 17, 2021

I am always confident that my eye exam will be complete and thorough.

Jun 16, 2021

I love Dr Zaibaq! I've literally been coming to see him for 30 years and he's like a member of the family. Even after not seeing him for 9 years, he remembered me, my family and life happenings. His staff is kind and attentive and do a great job. Highly recommend Dr Zaibaq!!

Jun 1, 2021

Very nice and professional. Dr. Did a a great job.

May 29, 2021

loved the service. The staff was great.

May 29, 2021

Professional and friendly staff.

May 17, 2021

Very professional , state of the art equipment . Skilled and highly reputable Doctor. Excellent staff , clean environment . Up to date I. Every respect !

May 12, 2021

Wouldn’t go anywhere else! Everyone there is professional and friendly....

May 8, 2021

Courteous, efficient & accommodating

May 3, 2021

We use Eye Trends with George N. Zaibaq, O.D. and associates as our preferred eye care specialists. I trust “Dr. Z “ with my vision. My exams and treatments have been painless, with thoughtful communication and detailed information regarding diagnosis and affordable options. Great staff.

Apr 30, 2021

Great service ever , dr and stuff they were great.

Apr 30, 2021

The staff and my doctor, Dr. Zaibak is very friendly, courteous and knowledgeable. There is a process in place to keep their customers as well as the staff as safe as possible during covid and they implement their process. I was skeptical to go in but I must say when I arrived I was comfortable, relaxed and felt safe. Please keep up the good work?

Apr 29, 2021

Dr. Zaibaq OD has been caring for my eyes for years and he is very welcoming, thorough and genuinely cares about your total well-being. I explicitly trust him with my eyesight.

Apr 28, 2021

The staff here were very helpful, personable, knowledgeable, and made us feel welcome. They helped us pick the right frames for each of the family members, explained in detail what was happening as it was happening, and provided information to any question asked. Great place to come get your vision needs taken care of.

Apr 28, 2021

Staff was very nice and assisted me quickly. Dr. Wong was very thorough and informative. Office was clean and sanitized.

Apr 22, 2021

My entire experience was very enjoyable and I learned alot about my eyes. I was treated with kindness and felt like part of the family there. Thank you all for helping me during my visit.

Apr 17, 2021

Great experience with Dr. Zaibaq and the entire team. Credits as well to Khalil.

Apr 10, 2021

Very friendly and helpful office. The Dr is exceptional, he really cares, definitely takes his time to make sure you understand. Not so sure that happens everywhere.

Apr 9, 2021

I did not feel that the individual (s) were the least bit trained properly to fill in my application for Care Credit. 2 people were trying to do so. It took over 1 hour to do this. When approval was granted, neither one was able to locate the place for me to sign document. Furthermore,, I was called back from my car to supply the expiration date of my driver's license even though a picture was taken of this driver's license.

Apr 2, 2021

Two weeks to produce lenses seems too long. Lenscrafters take an hour. I could not pick up my new lenses here in Sugar Land location, but had to drive to Meyerland. When I went to pick up my lenses, one of the two sets was completely wrong. I must now drive to Meyerland again to pick up the correct lenses.

Mar 27, 2021

I will never go to any other eye care specialist EVER!!!!

Mar 23, 2021

It’s always a pleasure after several years doing business with this office.

Mar 22, 2021

Everyone at the office are very friendly and very professional. Plus with all covid pandemic they are very careful and cautious to keep everything clean with distance and not many people at the same time!!

Mar 18, 2021

The Physician and the entire staff were very kind and made me comfortable during the entire visit.

Mar 17, 2021

Very professional and knowledgeable! Made me feel at ease.

Mar 10, 2021

Excellent and Doctor and Staff.

Mar 7, 2021

Very nice and felt the exam was thorough

Mar 2, 2021

I absolutely Love this Place! Dr Wong is the Absolute best! She goes out of her way to ask how you’re doing. And make sure everything is ok in life. She very nice and friendly and is one of the best Doctors I’ve seen. The techs are also very awesome going out of their way to help you pick out glasses. This is an all around great optical.

Feb 25, 2021

Timely and courteous service.

Feb 12, 2021

I loved it ! I got so much help from the ladies with my style!!!! I’d recommend to everyone

Feb 6, 2021

Kind, efficient, and professional staff and doctors. I feel Dr. Z and his staff know me by name and care about my vision needs, which as a diabetic, can be challenging. It is important to me that my doctor/his staff knows me and treats me with respect, never talks down to me and hears my concerns. I wish everyone could have such an experience.

Jan 30, 2021

Dr. Wong is wonderful! She’s direct and is thorough in her eye exams. She also makes sure to explain everything if she has any concerns.

Jan 18, 2021

Dr Z is the best around!!! He cares so much about your eyes and can dial you into a very very clear picture perfect moment!!!!

Jan 15, 2021

Great staff and Dr Wong is always a joy to see! I highly recommend this Eye clinic. They are also very accommodating to get you in quickly if you’ve got an emergency or something urgent.

Jan 12, 2021

Professional great service

Jan 10, 2021

Everyone is super nice and helpful. Dr. Z is great at explaining everything well too.

Dec 31, 2020

Great service, reasonable prices and quality professionalism.

Dec 31, 2020

Great service! Knowledgeable and friendly! I love my doctor and his staff!! They make me feel comfortable.

Dec 30, 2020

Appreciates the level of covid precautions. Made me feel very comfortable

Dec 28, 2020

Veronica Waung was very clear and helpful and shows great concern for her family.

Dec 25, 2020

Knowledgeable an friendly

Dec 22, 2020

The doctor and all staff are wonderful!

Dec 12, 2020

I had a really pleasant experience with the entire office staff. The technician took the time to answer all my questions. He explained everything in details prior to the exam. The doc took an interest in my concerns and wasn’t satisfied until we had a solution. She didn’t want me to settle for okay. She really wanted me to be happy with the contact lens products I was going to purchase. She went over every option in detail and had me try on multiple lens. It was an overall great visit.

Dec 12, 2020

I have been seeing Dr. Zaibaq since 1995. My wife and 4 children see him as well. He is kind, professional, thorough and genuinely caring. It has been a blessing to be under his care.

Nov 23, 2020

Everyone was super nice, explained everything really well, and appeared really competent. They took the time to listen and make sure our questions were answered and our needs were met.

Nov 19, 2020

Assistance to select and confirm insurance

Nov 14, 2020

Dr. Zaibaq has taken care of me and my family for almost 40 years. Wouldn’t go anywhere else.

Oct 26, 2020

The professionalism of Harold making the appointment and ease of checking in was wonderful! Great Job. Dr. Z did say to call next week if the eye drops did not work and he would call in a prescriptions, but he will not be back for a week.

Oct 10, 2020

Great Staff Great Doctors. Aways clean

Oct 10, 2020

I like it here, not love. Dr. Wong is lovely and very smart. The front office is very nice and hardworking, but there seems to be a kink in the system as it stands now. I had attempted to push my appointment bc of health concerns (I'm pregnant during COVID so things are tricky) and was told they'd call me back with options. They never did. I went ahead and made the appointment bc my headaches were getting bad and I needed contacts, but when I met with the doctor she'd never heard of my. request. I also waited a long time (45+ minutes) and then there was an issue with the email systems and they couldn't share my prescription with me so I had to come back up to pick up a paper copy. All in all I'm sure this was a perfect storm of bad conditions, but it left me feeling frustrated overall.

Oct 9, 2020

Friendly helpful and very clean place

Oct 2, 2020

Always great service here. Dr. Z takes his time and listens to you. I have been going there for over 6 years.

Sep 28, 2020

Dr Zaibaq has our full confidence. Excellent specialist and person. Thank you dr Zaibaq

Sep 26, 2020

Great staff, they’re friendly and knowledgeable.

Sep 24, 2020

Great attention to personal needs, great service & communication, as always.

Sep 19, 2020

friendly , professional staff and knowledgeable Dr, Zibag . Highly recommend

Sep 2, 2020

I've been a client of Dr. Zaibaq for most of the 13 years I've been going to Eye Trends. He and his staff are very personable, but I mostly appreciate the genuine interest Dr. Zaibaq demonstrates during our visits. He listens to my concerns and always provides helpful guidance and suggestions on best ways to maintain good eye health. I deal with eye allergies and am always happy to receive his insights and advice on how to manage them.

Aug 26, 2020

I can’t remember the associate name that help me with my eye glass selection , but she was very helpful.

Aug 20, 2020

Very complete and meticulous eye exam, with clear instructions on how to preserve your vision.

Aug 19, 2020

Dr. Zaibaq is a great eye doctor. Nowadays it is hard to find any doctor that remembers who you are and actually takes care of you! He is one of those few left! In spite of challenges of Covid 19 on his office and staff, he manages to continue to do a very good job. I highly recommend him to anyone looking for a good eye doctor.

Aug 19, 2020

Everyone was very courteous and professional, and took proper pandemic precautIons. Dr. Wong was very enthusiastic about getting the best fit for my needs, and patiently spent a lot of time explaining and discussing my options, as well as answering my questions.

Aug 14, 2020

Our family has always been pleased with every aspect of treatment we have received from Eye Trends. We have been a patient of Dr. Zaibaq's for almost 20-years. He has always had a great and caring staff. Even prior to the pandemic, cleanliness has always been a priority for them - now, extra steps have been taken to ensure my safety and that of those in the Office. I have read that many feel Dr. appointments - such as eye exams and dental - should be postponed...I totally disagree. My eyes are precious to me & I needed to go in for my annual exam & have my eyeglasses prescription changed. Dr. Zaibaq has never made me feel his is in a rush - he takes time & explains every aspect of the exam. I trust him 100% with my eye care.

Aug 14, 2020

Everyone was very helpful and the appointment was on time.

Aug 9, 2020

It is still a family owned practice and I never feel like just a number but I treated like I actually matter

Jul 9, 2020

thank you for excellent service

Jul 7, 2020

Everyone was great! Also loved that I was in and out

Mar 23, 2020

Dr. Z is very patient and caring, he takes the time to explain everything, I have been going to him over 20 year I Love him and is friendly staff they are the best.

Mar 17, 2020

The staff was very professional and Dr. Wong did a great job helping me with an eye condition and to explain the issue and treatment.

Mar 11, 2020

Going into Eye Trends I was nervous because I've never been to an eye doctor and didn't know what to expect. But the staff and eye doctor at Eye Trends were very informative in the questions I had. Will come back for a visit each year to check on my vision. Thank you for the Happy Birthday message. It was very warming and appreciated. ❤🎂

Mar 7, 2020

Great service! I was a walk-in and they got me in and out in timely fashion.

Feb 23, 2020

I had a very great experience at eye trends. Everyone was very friendly and helpful

Feb 22, 2020

I like the new crew! Sorry to say that but the crew before were lazy and rude.

Feb 21, 2020

Fantastic doctor and great customer service all around the office

Feb 14, 2020

Never have any issues with this place. Always a nice friendly staff in the years o been coming here.

Feb 8, 2020

I am alwats pleased and gratified for the personalized service and care I receuve at your good offuce ,feom the iffuce nanager,,ri tge staff,to De.Wing whi really gave ne a first class care and concern on my visit. i do appreciate you all!God bless y'all!

Jan 31, 2020

The employees were very courteous

Jan 25, 2020

Amazing staff and great service.

Jan 23, 2020

Friendly staff, that's important. Dr explained everything very well, answered all my questions. The only issue I had was they mixed up my paper work with someone else's who wasn't even there. The problem was fixed but they need to be more careful.

Jan 20, 2020

Thank you Edith and Dr. Wong for fitting me into your very busy day of appointments. I greatly appreciate your making time to see me when I had an unexpected issue with my vision that gave me some concern. It really put my mind at ease to see Dr. Wong and have things checked out.

Dec 24, 2019

Dr. Wong is excellent - very patient and willing to fully discuss all the variables related to getting best vision results given the condition of the eyes.... and... she does it cheerfully!! The eye techs are good but it does take some effort to make sure they understand completely what you want functionally but I still have some hesitancy that the message is clearly received - a consideration given the relatively expensive nature of a new set of glasses.

Dec 18, 2019

The atmosphere was very friendly and inviting. I would recommend anyone that needs to have a eye exam.

Nov 23, 2019

Great service and everyone is very nice.

Nov 18, 2019

Staff and doctors are incredibly friendly, appointment went by fast doctor explained things very well. Will be coming back.

Nov 11, 2019

Dr. Zaibaq is the best, hands down. He provides the absolute best care and is always ahead of the curve when it comes to the latest technologies related to eye treatments. As someone who was diagnosed with Keratoconus, he has provided me with the best treatment that has brought my eyesight from nearly blind levels to 20/20 vision. Simply incredible.

Nov 10, 2019

The optometrist was great and Kimberly was wonderful as well.

Oct 16, 2019

The second I walked into this eye care premises I feel welcome right away. The staff are right on the top in helping me going through the process and I was seen by the eye doctor to get my exam almost immediately. They’re very helpful. I will definitely come back and will refere people I know with eye peoblem to come check this place out.

Oct 4, 2019

Very friendly and helpful

Oct 3, 2019

everyone was very nice and helpful. I really liked Dr. Wong. She was very sweet and supportive

Oct 2, 2019

I always feel vey comfortable when my daughter and I visit Eye Trends. Dr. Wong is so patient and explains things so well.

Oct 1, 2019

Each time I come, the staff is always pleasant, On this last visit, I made an emergency appointment the same morning the associate was courteous & gave a speedy response. I love Dr. Zaibaq.

Sep 24, 2019

I have been a patient of Dr. Wong for several years. She is very thorough and always takes the necessary time to review findings and answer any questions I may have. Thank you.

Sep 13, 2019

Was really good, the workers are so sweet, very professional!! I am so happy with the appointment.

Sep 7, 2019

The doctor was very knowledgeable and professional. The staff was friendly and helpful.

Aug 16, 2019

Pleasant experience . Everybody extremely nice.

Aug 9, 2019

Dr Wang was very professional and quite knowledgeable about my eye exam. The information she expressed was well received by me. I was completely satisfied by her answers. My visit to Eye Trends was a great experience for me. Thank you!!!!!!

Aug 8, 2019

⭐️⭐️⭐️⭐️⭐️ Very good service and good Doctors. No wait time. Good selection of frames.

Aug 2, 2019

Started coming to this office out of location convenience and have kept coming back because of the excellent customer experience and service provided by Dr. George Zaibaq and his team. Dr. Zaibaq doesn't rush through the appointment, but rather sits and answers our questions thoughtfully and thoroughly until we feel we understand. My family has been here for about 8 years or so, and even after the children have grown and left home, they choose to come back to see him for their annual exams.

Jul 29, 2019

As always, exceptional service from the time I walk in the door to when I leave.

Jul 29, 2019

My son & I have been patients of Dr. Zaibaq’s for many, many years. I am 67 & have a family history of eye issues...I have 100% confidence in knowing I have the best there is to make sure my eyes will last as long as I do. His staff is professional and thorough and by making an appointment - I know I will be seen in a timely fashion. I also love having such a wide selection of frames, from which to choose. Taking care of your eyesight is so incredibly important - don’t skimp on their care.

Jul 29, 2019

It took almost an hour to be seen by the doctor. For an early morning appointment I was surprised by such a long wait when I was one of two patients in the office. The staff was kind and apologetic, but it's rude to keep patients waiting when they show up not just on time, but early. Our time is just as valuable as yours is.

Jul 27, 2019

always first class , from the staff to the doctors and hospitality especially Dr. Wong , very professional and courteous and treats all her patients with the utmost respect.

Jul 26, 2019

Friendly customer service. Very clean office. Prompt service.

Jul 13, 2019

Dr Z is a wonderful doctor and always takes time to listen a give great advise.

Jul 13, 2019

We came to Eye Trends for my 13 y/o daughter for her first time contact lenses fitting. Dr. Wong and her staff were so patient and knowledgeable. We didn't feel rush at all. She made sure my daughter feels comfortable with putting her contact lenses before leaving her clinic. Their professionalism was amazing. I highly recommend Dr. Wong.

Jun 29, 2019

Dr Z and his group are the best. I would not trust my eyes to anyone else. Always professional and friendly.

Jun 24, 2019

The staff greeted us promptly as we entered and were very friendly! The process was very informative and they had a huge selection of frames to choose from. Staff also offered to order frames if I couldn't find ones I liked. Doctors explained both my children's eye exam results with care. We will be coming again next year for sure. =)

Jun 22, 2019

Everyone there is so nice and professional! Love it. Loved Dr Wong!

Jun 8, 2019

Dr. Z, Samantha, and Kim were all very courteous.

Jun 5, 2019

The service was excellent would definitely recommend anyone.

Jun 3, 2019

Everyone did a wonderful job. Extremely sweet and helpful. The doctor was awesome and explained everything well.

May 20, 2019

Please inform patient of the paper information before you arrive for the appointment. So you can have your medications,and heath information on hand plus address.

May 17, 2019

MY EYE DOCTOR TOOK TIME TO LISTEN TO MY CONCERNS AND I LOVED THAT

May 3, 2019

Excellent care and service.

Apr 23, 2019

Staff was courteous and efficient and we love Dr. Z!

Apr 17, 2019

Staff was efficient and courteous.

Apr 2, 2019

I must say that Dr. Zaibaq is very patient and listens to what I have to say. He really explains things well. He is courteous and cares for his patients. The staff is great too.

Mar 27, 2019

I have been using Eye Trends for several years. The service is good and I will continue to use them.

Mar 23, 2019

Dr. Zaibaq and his staff are great. Knowledgeable. Thorough. Never feel rushed as I'm allowed opportunity to ask questions and get answers I need to understand what's going on. Dr. Zaibaq is monitoring my glaucoma and a retina condition and always on top of reviewing current --as well as historical --test results to keep me apprised of developments in a timely fashion. I drive 35 miles from Spring to his office in Meyerland which is a haul, but well worth the care I receive.

Mar 20, 2019

i really like this eye clinic it nice and clean and the staff is very nice i did not have a appointment but they wait on me and i was so happy i need my glass the whole staff is the best the office manage help me put out my glass and she did go thank you for take care or us

Mar 18, 2019

The staff is professional, friendly, and patient. The technician that helped my daughter pick out her glasses was a gem!

Feb 28, 2019

Very friendly environment. The service is great and fast! The Dr. answers all your questions and is awesome. I plan on coming here in the future everytime.

Feb 11, 2019

Everyone is very professional and very caring and very knowledgeable about what they do Dr.Z. is the best!!!

Feb 8, 2019

Great service was in and out with no appointment.

Jan 28, 2019

Friendly staff, excellent service, in and out service

Jan 25, 2019

My mom and my brothers and my self go to Eye Trends. My mom was the one who recommended this place to me. They are very professional and the optometrists, Dr. Zaibaq and Miss Wong are skilled in their professional. I am the last one in my family that needed glasses and my mom's recommendation to this Eye Trends is the perfect solution to my eye needs. Thank You!

Jan 22, 2019

Friendly staff and Dr Zaibaq is the best!

Jan 22, 2019

So far I am very happy with my experience with Eye Trends in Meyerland Plaza. It was easy to make an appointment. Once at the office there was no wait. All of the employees including the doctor were super nice. Using my insurance was a breeze. The frames were very affordable. So far so good. Hopefully my glasses arrive in the time-frame they gave me...8 days.

Jan 10, 2019

I’ve been having problems with my vision and eye infections the past few months . I’ve switched to Dr . George Zaibaq . It was the best choice I’ve made . Eye infection is gone ! He gave me the perfect lenses for my vision . Couldn’t be better . The quality time he spent with me was like no other doctor! I Highly recommend him !

Jan 9, 2019

Great service. Dr Wong is GREAT

Jan 3, 2019

I’ve been a patient for several years and have always been satisfied.

Dec 24, 2018

From Dr. Zaibaq to Naomi at the front desk, they are absolutely the very best. Dr. Zaibaq takes the time to explain and is so courteous and professional. An excellent experience all the way around.

Dec 20, 2018

Great service and professional staff!

Dec 5, 2018

Everyone was so nice, and the office is very organized. I especially appreciated the help with picking out frames, since I have never had glasses before.

Nov 18, 2018

Thumbs up to all staff.Very friendly esp. Ms Marybeth Torregosa she is pleasant and compassionate. I am recommending this place.

Nov 15, 2018

Awesome group of people, very friendly and professional. Nikie was terrified and is very knowledgeable. She is a great asset to Eye Trend. The Dr. gave the most thorough eye exams I've ever had while wearing glasses. Awesome job...

Nov 5, 2018

I have been going to Dr. Zaibaq since 1996. He is the best! He has always taken great care of me, he really cares about you and your eyes.

Oct 24, 2018

Dr was incredibly amazing and wonderful!

Oct 22, 2018

I love the care and understanding I always recieve.

Oct 20, 2018

I found the staff to be very professional, informative and helpful! Would highly recommend.

Sep 23, 2018

Excellent Service. Dr. Wong and Dr. Zaibaq have always been exceptional with their service and their caring. I wouldn't go anywhere else.

Sep 18, 2018

Excellent service. Dr. Zaiback has true expertise and he and his staff are truly customer oriented.

Sep 6, 2018

My mom has brought our family to see Dr Z for over 8 years and she wouldn't trust anyone else.

Aug 21, 2018

My eyes are extremely important to me and the care they receive has to be of the highest quality. That is way I choose Eye Trends and Dr. Zaibaq.

Aug 17, 2018

Everyone one was very friendly

Aug 3, 2018

As always eye trend is a great place. I love Dr. Z

Aug 1, 2018

We loved Dr. Wong however, the experience with the staff was deplorable. Marybeth in particular suggested that the frames I was wearing was stolen because I had just bought them and was getting the prescribed lens in on my appt. She also tried to upsell on services and didn't have knowledge of my insurance benefits in which I had to explain it to her. We loved Dr. Wong but we will go back to our old office and drive that distance rather to experience this type of customer service.

Jul 30, 2018

my son and I have been coming here for years. We get our yearly eye exams for contacts and glasses and got treatment after i was hit in the eye by a flying object (no blood). Dr Wong and her team are fabulous! would highly recommend for thorough, professional and courteous care.

Jul 30, 2018

The only comment I have is that I was confused regarding the results of my eye exam. I assumed I was getting prescriptions for both glasses and contacts during the exam , but found out at the front desk that my exam was only for glasses. The girl at the desk did explain to me, but I wish this was a little clearer before the exam started. I would have had to go back and get an exam again if I had wanted a contacts prescription. I didn't know or maybe I just didn't understand that you had to pick one or the other during the exam. I had always thought the exam was for both. I have been going here for years and never had an issue before or that discussion. But also, this was the first time I didn't buy any new glasses or new contacts, so maybe that is why I never had this discussion before. I guess I would like it if this was explained better in the beginning. However, my wife and I really like their service.

Jul 27, 2018

Very professional and friendly staff. Made me feel comfortable and listened to my concerns. They fitted me with exactly what I needed!

Jul 26, 2018

Nikki always go above and beyond to help our family pick out our frames. She's a breath of fresh air.

Jul 24, 2018

Good, professional staff. No walt.

Jul 23, 2018

I've been going to Dr. Wong for a few years now, and she has always cordial and informative.

Jul 23, 2018

EVERYONE in the office is exceptionally patient, friendly, and helpful. The atmosphere of the office is very warm and pleasant. The doctor, nor staff, recommend excessive purchases and tailor your visit to your needs.

Jul 18, 2018

Our family has been patients & customers of Eye Trends & Dr. Zaibaq’s for over 15-years

Jul 18, 2018

The staff is always so pleasant. They treat you as though you are their only client.

Jul 14, 2018

timely and efficient appointment and wait time to be seen by the eye doctor

Jul 12, 2018

The location and the professional services are excellent!

Jul 7, 2018

It was difficult to get questions answered with all the noise and traffic in the main room, and with front-desk personnel constantly having to get up and attend to various problems. It's a stressful environment, part of why my blood pressure measured far higher than usual. I was particularly turned off by the way the optician just assumed that I was sitting down with her to negotiate the purchase of a frame or lenses (I neither wanted nor could afford them, even with my optical insurance). On the plus side, Dr. Wong is knowlegeable, efficient, and an effective communicator. The assistants were helpful in multiple ways.

Jul 3, 2018

Great customer service .Nikki was a great help with helping choose glasses that were the look for me.A friend recommended Nikki and she was right on and patient and very informative.Thanks Eye Trend and Nikki for patients also good customer service.If you ever leave ,I need to go where you go👌

Jul 3, 2018

I’ve been a pt of Dr. Zaibaq for MANY yrs and he or his staff never disappoints!

Jun 30, 2018

My family and I have been going here for years, and we love all the staff. They are all friendly and professional. Dr. Wong is a jewel!

Jun 30, 2018

Very thorough and efficient service!

Jun 29, 2018

First class service from appointment setting to picking up your new prescription is seamless and easy

Jun 25, 2018

Dr. Wong is awesome and so is Nikki, the ladies at the front desk were very pleasant. Thanks Eye Trends team!

Jun 15, 2018

Dr. Zaibaq is the best, always has the latest technology, which results in the best eye examine.

Jun 9, 2018

The doctors don’t scare you and explain all you need to know

Jun 7, 2018

Highly professional, knowledgeable and courteous staff. I always feel confident that I am receiving the best care possible. I highly recommend Eye Trends.

May 31, 2018

Dr. Z and his staff are extremely knowledgeable and compassionate. I would highly recommend Meyerland Eye Trends to family and friends. Coreen Faz NP

May 30, 2018

I have been a customer for Eyetrends for about 3 years now. Each experience is a fantastic one. All staff members are very friendly. My visit this week with Dr. Wong was great and she explained in great detail the results of my eye exam. She is very detailed and I appreciate that. I am very indecisive when it comes to choosing frames. Its an important decision...(smile). Nikki has been awesome each time I have gone in and needed assistance. She assisted me in choosing great frames each time. Her patience and courtesy made it even easier. She also took the time to explain what Eyetrends offered in terms of adding specifics to my lenses. Eye trends Meyerland will always be my first choice. Thank you Eyetrends Meyerland!.

May 27, 2018

I love coming here. The staff always friendly and provide excellent customer service.

May 23, 2018

Love Love Love this place!! Everyone is so friendly! Dr Z is the best!

May 11, 2018

I knew there was a reason I wasn’t going to return back to this location and after my visit yesterday I will NEVER be going back. First of all, every time I call on the phone, they are super rude, try to rush you off the phone and interrupts you when you speak. The first time I called to schedule an appointment, they told me they would “call me back and schedule it”. They never called back. So I end up calling back to schedule an appt finally. My appointment was at 130. I arrived at 1. I really adore and love Dr.Wong but The “General Manager” Marybeth or Elizabeth something like that Definitely needs to take a class or two on Customer Service. I noticed the staff deals with customers of different skin tones differently. When I noticed people of a lighter or white skin tone they were greeted at the door very warmly. When I came in it was more like “ummm what can we help you with” like “why are you here”. My insurance is GREAT. I never pay anything when I go. And MaryElizabeth kept trying to tell me what my insurance covered when I know that my insurance includes my contact lens fitting. Then she kept trying to haggle me to buy glasses and a year supply of contacts when I told her SPECIFICALLY I want 6 months supply of contacts. That’s it. She then made it seem as though I could not selecta different brand and color of contacts. By now the time is almost 3 o’clock. There is no reason an eye exam should take 2 hours. I had an important meeting afterwards and needed to go. I asked her about other colors (a chart for me to see) & that I needed to go. I was in a rush. She had NO urgency and actually moved EVEN SLOWER on purpose. I eventually ended up going to find the chart on my own. I hand her my card for payment & instead of placing my card in my hand, she placed it on the counter which REALLY pissed me off. I will definitely be buying my glasses frames somewhere else and going to another eye doctor. I really do LOVE DR. WONG but the staff here ruins her.

May 10, 2018

Great staff and Doctors. Very Helpful.

May 3, 2018

Dr. Z and his staff are amazing. 100% trust in him and the group.

May 2, 2018

The staff is pleasant and knowledgeable of their respective positions. Dr Zaibaq is very knowledgeable and thorough. He explains things very well especially when a condition or two exists which requires watching.

Apr 25, 2018

Dr. Wong is very knowledgeable and professional. She has an excellent bedside manner. She was extremely patient and answered all my questions.

Apr 19, 2018

I been seeing this doctor for a few years now but the last 2 years I been experiencing a lot of issues. Last year I was treated very poorly by staff, this year I decided to give it another chance and bring my 2 kids. I scheduled our appointments, the day of the visit I was the only one in the scheduled not my kids. One of the ladies was able to put my kids in the list, the fact I got upset was the other person who scheduled me and my kids, took my information over the phone and set we were all set up. I DO NOT understand why she didn't put my kids on the list as well. the day of the visit, one of the ladies was with attitude making comments about other staff in front of clients, that is extremely unprofessional. Us as patients shouldn't be listening to internal drama or if she doesn't like her co-workers. Sincerely this clinic used to be one of the best, now the staff if making it look low.

Apr 12, 2018

my mother made my appointment and the day of the visit I was not in the schedule.

Apr 12, 2018

Very quick, convenient and competent service. My experience with them has always been good and I always go back to them when I need glasses or a new prescription.

Apr 10, 2018

My appointments are always on time, and the professionalism of the Eye Trends staff and doctors is excellent. I have been a patient here for years, and never been disappointed.

Apr 5, 2018

Service was ok, I bought outside frames and person showing me the selection of store's frame made me fill as if I did something wrong. She kept saying that they weren't responsible for the frame which I understood the first time she said it.

Apr 3, 2018

very friendly, clean. I only did the exam at the time.

Mar 30, 2018

Very detailed. The doctor treated me as if I was his family. He always explains everything. I like that he is so patient and explain every procedure that he is doing. Great Doctor

Mar 28, 2018

On my visit this past Saturday I could tell something was off in the office. The employees were a little short and and snippy with one another due to not being able to log into the systems at the same time. As well as having a slow connection.

Mar 26, 2018

Great team work, Knowledgeable staff and super Doctor.

Mar 23, 2018

Everyone here is so professional and nice.

Mar 21, 2018

Receptionist/nurse are not friendly.

Mar 20, 2018

Dr. Wong was very patient with me and took time to explain my condition.

Mar 20, 2018

I have been seeing Dr Zaibaq for years with several different problems including severe dry eyes and suspected glaucoma. He is extremely thorough and knowledgeable as well as being truly concerned with treating my issues. I would highly recommend him and his capable staff at the Meyerland office location

Mar 16, 2018

I have never had better service anywhere.

Mar 15, 2018

Dr Zaibaq is an awesome Optometrist ! He puts you at ease and explains everything in detail. He really cares about you. One of his assistants, Naomi, is very nice and polite with gr8 customer service skills.

Mar 15, 2018

Eye Trends is a great place to go for your eye care. I trust Dr Z. So much so, that when my insurance stopped covering him. I started paying out-of-pocket because I did not want to change doctors. That should tell you something.

Mar 14, 2018

Thanks Thanks Thanks Thanks Thanks Thanks

Mar 12, 2018

Excellent eye clinic, been going there for many, many years. Always see Dr. Zaibaq, very satisfied. High-tech Office. Yes, they are more expensive than your run-of-the-mill Walmart or Target clinic but the exam and the care is also a lot better. To me, it’s worth the extra money.

Mar 12, 2018

The doctor and his staff are very customer oriented.

Mar 11, 2018

My experience with Eye Trends has been exceptional! They are very professional and and the experience they provide enabled me to see better than I ever have with a very complicated condition. Thank you!

Mar 9, 2018

Dr. Zaibaq is fantastic. He is very thorough and takes time to explain in layman’s terms what is the results of testing and when to start treatment. He is a kind and gentle doctor. The staff is courteous and friendly.

Mar 9, 2018