Eye Physicians And Surgeons
1612
Reviews
I always get treated very well there. The technicians are always pleasant and know what they are doing. My doctor is wonderful and I know I’m well looked after
Jun 8, 2023
every one was knowledgeable and cared about me.
Jun 7, 2023
Everyone was kind and professional
Jun 7, 2023
I had a great first visit! I went in for a consult regarding LASIK surgery. The entire staff seemed happy and were friendly. Dr. Minkovitz was very knowledgeable and spent enough time . I’m looking forward to my surgery next week and will update review.
Jun 6, 2023
It usually is an ordeal going to eye doctor because it would take 2 and a half to 3 hours to see the doctor for 10 minutes, The parking is terrible getting in and out of the lot. This time however when I had my app on 5-31 I was out a little more than and hour, which was great andd I hope this continues.
Jun 1, 2023
I had a great experience with little wait time and very attentive clinician.
May 31, 2023
I have been seeing Dr. Glazer for many years. My macular degeneration has been stable. She and her staff have always be kind, sensitive, encouraging and thorough in their care. I have never had a negative experience. Granted getting an eye injection is unnerving but Dr. Glazer and her staff made it easier to be the recipient.
May 26, 2023
When making an appointment for an emergency you really are great. I appreciate very much. I thank you for coming through when it counts most.
May 25, 2023
Timely professional service even though the office was full on patients.
May 24, 2023
GREAT DR. Great Technicians,
May 22, 2023
Quality examination. No feeling of being rushed, very thorough.
May 22, 2023
All staff were great, Dr. Carolyn GLAZER was excellent with the information given to me.
May 20, 2023
I had a pleasant experience at Eye Physicians and Surgeons. Dr. Richards was just great.
May 19, 2023
My visit with technicians and Dr Otojare was quite good. I was moved along at a nice pace, so not nearly as much waiting as there has been in months past. I was called in only about 5 minutes after having checked in.
May 19, 2023
Service and care was great from the time I walked in until I left. Thank you for your service
May 19, 2023
Excellent care and service
May 18, 2023
I had a diabetic eye exam; it was my first time and I had a lot of questions. The doctor was excellent. She took her time I did not feel rushed at all. It was a great experience.
May 16, 2023
When I arrived at this busy practice yesterday I was checked in promptly and the wait to be seen was brief....all staff were professional friendly and courteous as well as well trained and efficient......Although I chose Dr. Jeffrey Minkovitz years ago to be my opthamologist my reasons for doing so have been consistently affirmed and rewarded.....I think he simply represents the best of his profession.
May 16, 2023
Dr Minkovitz is the best. He did the cateract on my right eye and is scheduling my left. He knows his stuff.
May 12, 2023
The staff and doctors are friendly. Waiting room has a relaxed atmosphere, well maintained for comfort. I've been coming here for years, never leave feeling disappointed with the doctor or service that I receive.
May 9, 2023
I’ve been coming here for years. Always feels like I’m visiting family. Very very nice Dr’s & Staff. Very much appreciated. Thanks to everyone.
May 4, 2023
Extremely thorough examination by the Dr. Minkovitz, Dr. Glazer and the Optometrist. We always feel that our vision needs are in good hands with Eye Physicians and Surgeons.
May 4, 2023
Excellent service and knowledgeable personnel.
May 3, 2023
Very attentive and thorough staff during my exam even though it was very busy. Thank you.
May 3, 2023
My rating is a number 5 good work place I would recommend my family and friends
May 3, 2023
Very professional in all phases and staff. Very friendly.
May 2, 2023
My appointment was scheduled for 7:30am and was an eye correction consultation. I was seen at the time of the appointment, which is extremely important. Good job. The staff was friendly and informative, another important element for me. Good job. The doctor and staff did a great job making me feel comfortable and were enjoyable to be around. Most importantly, the ensured I understand all the benefits and addressed all my concerns. The also explained the risks. I left the appointment having all the information needed to make an informed decision.
Apr 29, 2023
In and out in a timely manner. Becky was pleasant and professional and doctor Fudemberg is the best.
Apr 28, 2023
She was very detailed and I appreciate that she did not continue with the exam until she resolved my problem I will recommend her to anyone
Apr 27, 2023
My appointment went well and I really liked the doctor I saw. She was very knowledgeable about how my MS might impact my vision.
Apr 27, 2023
The staff were very courteous and proper. Dr's assistant was very good on her work and did lots of tests gathered data. Dr Minkovitz were very thorough on his examination and his diagnosis. I am very happy with his judgment and happy with my visit.
Apr 21, 2023
The whole staff were outstanding from the receptionist, technician and especially Dr.Richards. Dr. Richards explained everything she was going to do and took her time.. I would highly recommend her. Every doctors office should be run so efficiently.
Apr 19, 2023
It was a terrible experience. i will not be back to see Dr Richards. She had me wait over 1:15 minutes with no apology and the check up was terrible. I am not confident in the prescription due to the very hot room causing the machine to continually fog up. The only redeeming part was the technician who first saw me was very pleasant.
Apr 17, 2023
Dr Toussaint was very helpful.
Apr 14, 2023
Very knowledgeable, professional and friendly staff.
Apr 14, 2023
The technician who initially saw me was courteous, personable, and explained exactly what tasks she was performing. In taking my medical and prescription check she went over her wording with me to be sure it was correct. As always, Dr. Ko is professional and explains my condition with terms I understand. I have been referred to Dr. Minkovitiz for further treatment.
Apr 12, 2023
Superior attention from the door. Friendly staff and the doctor was great!
Apr 7, 2023
Everyone work together for a quick and organized meeting process. So friendly. Clean environment and waiting accommodations were great. Very efficient friendly staff. The Doctor was awesome who took his time to explain all aspects of his exam.
Apr 7, 2023
The entire staff was very welcoming and knowledgeable. The appointment was conducted in a timely manner. Dr. Minkovitz is so kind and down to earth.
Apr 6, 2023
Wait time was well over a hour I waited in a room dialated for 50 mins with no apology or explanation.. went to front desk two times asking what was the hold up and there was another patient in a room walking up to the front desk asking what was the hold up. Doctor was just ok.
Apr 6, 2023
I was sitting in the second waiting room for over an hour
Apr 5, 2023
The staff was nice Dr Ko is great.
Apr 5, 2023
Professional services were delivered. Busy office with some extended wait.
Apr 5, 2023
Dr Otojare is very thorough and takes the time to check everything and explain.
Apr 3, 2023
I walked into a full waiting room and thought my wait would be long, like at least an hour. I checked in and sat down. Less then 5 minutes later and they called my name. They took me back, checked my eyes and put me in a room to wait for Dr. Glazer. She came in on less than 5 minutes. I think this may have been the quickest I've ever been in and out of any doctor appointment. And I did not feel rushed at all. Dr. Glazer is amazing. I do wonder why the staff seems to change every time I go, but even so I have always had a good experience in this office. I have been there almost every 3 months over the past 4 or 5 years.
Apr 1, 2023
The waite was extremely long ,not sure if I’ll go back
Mar 30, 2023
Everyone was professional but friendly. The appointment started on time and the doctor and the techs took their time doing a great job, and answering any questions that I had. They made it as pleasant as possible.
Mar 29, 2023
Dr. Minkovitz does an excellent job and his staff are efficient.
Mar 28, 2023
The whole experience was great. Everything started on time and the doctor was thorough.with his explanations. Very efficient facility.
Mar 27, 2023
Waiting more than an hour after my appointment time was a problem
Mar 27, 2023
The office was very clean the staff was very nice and talked me thru what was going on and wasn't waiting for a long time either
Mar 25, 2023
First class technically and and personally. Keep it up
Mar 25, 2023
I always feel comfortable when I’m going to the eye doctors at this location. The personnel are very nice, very courteous, and also professional. The doctor that I see is very professional, knowledgeable, and courteous towards me. She answers all my questions and always make sure that I understand what we discussed.
Mar 24, 2023
The staff and associates were professional and courteous. As a person with special needs it is encouraging and reduces considerable stress when medical professional understand how to interact with the disabled community. I truly appreciate the compassion shown by Dr. Richards and the entire staff from Eye Physicians and Surgeons.
Mar 23, 2023
My appointment was 8 AM and I did not see the doctor until 853. Totally unacceptable that’s why I made my appointment for the first one in the morning. I am a registered nurse and I had to be at work so I don’t appreciate waiting that long. I’ve been going to this practice for several years. Things have changed their.
Mar 23, 2023
I liked the doctor and the techs were very patient with me. However, I had a 10:40 appointment and was taken 30 minutes late and the entire process took almost 2 hours. Somehow that seems awfully long to me.
Mar 22, 2023
I was very satisfied the service was excellent the staff was very nice thank you
Mar 22, 2023
Dr Ko was very detailed and thoroughly explaining all facets of a PVD and what to expect moving forward as well as if surgery is an option and the risk with surgery a folow up is scheduled for 3 months to re examine the right eye.
Mar 22, 2023
Always a positive experience. Dr. Ko is fantastic.
Mar 21, 2023
My appointment at Eye Physicians and Surgeons was all I could have asked for. Dr. Otojare was warmly interactive, open in her judgments and explanations, and listened carefully to my concerns. The testing was thorough, the results clearly interpreted for me.
Mar 17, 2023
The doctor and staff were professional, friendly and helpful. My appointment was at 10:15 am and I did not complete my appointment until 12:15 pm. Seemed like a very long wait time.
Mar 17, 2023
The very best and professional!!! eye care
Mar 16, 2023
Great first visit. Every procedure and results were explained thoroughly
Mar 15, 2023
I only called for an appointment the day before because of a problem. I was thoroughly evaluated and treated courteously. I left with a prescription and treatment instructions. I already have an annual visit scheduled in another week.
Mar 15, 2023
I received outstanding care from Dr. Ko and staff.
Mar 14, 2023
Thank you for being there
Mar 10, 2023
Friendly atmosphere everyone was taken to get their examination quickly and took great care of each one of us Great place to be for getting proper care ❤
Mar 10, 2023
For the most part, my appointment was okay. I had almost no wait to be seen, the eye tech introduced herself and seemed very competent. When she asked me if I wanted a refraction, I didn't know what that was. She explained it would yield the information for me to get glasses. I told her I didn't need glasses. I was then seen by Dr. Richards. She said she was told I didn't want a refraction. I still was unclear about that. I told her I was told when I called for an appointment that I would be receiving a Comprehensive Eye Exam. She pointed to some of the machinery and said it was usually a part of an exam, it would give me a prescription for glasses which I didn't have to fill if I didn't want to. I said sure. I didn't think I needed glasses because my distance vision has been miraculously fine since my cataract surgery with Dr. Minkowitz, and over the counter reading glasses are all I need. Dr. Richards told me at the end of the appointment that everything looked okay.
Mar 9, 2023
The staff is exceptional. Friendly, outgoing, engaging. Have had only great experiences with everyone I've encountered within the practice.
Mar 8, 2023
Dr. Otojare Is amazingly professional, kind and is always willing to answer every question. My visits are always pleasant.
Mar 6, 2023
Staff working together to make visit go smoothly.
Mar 3, 2023
Dr. Pathek is sympathetic, able to explain everything, and very willing to answer questions. The office staff and assistants are personable and apparently very competent. Highly recommend.
Mar 2, 2023
Had a 1:30 appt. Was after 5:00 p.m. when I left office. Waiting room full of patients. Not sure if they were short staffed or over booked.
Mar 1, 2023
Very efficient and professional.
Feb 28, 2023
Everyone was polite and professional. I was very pleased with my examination. They were very thorough.
Feb 22, 2023
My visit was a good experience. I was taken back, promptly, by Margarita. She was efficient, and extremely sweet. I did my waiting for my eyes to dilate, then I saw Dr. Pathak. She was thorough, comprehensive, answered all my concerns and questions. Super nice!!! I’ll be back next year.
Feb 22, 2023
So far, so good! Squeezed me in when other businesses were saying 3-4 weeks for an appointment. Staff very professional. Dr. Richards very good! Professional & informative. I'll be back!!
Feb 22, 2023
I was greeted with a friendly smile and felt very comfortable with the technician who explained what she was going to do before doing it. My doctor is the BEST!! She is cheerful, happy and is always in good spirits, she always explains the different tests and how my condition is progressing. she makes me feel so so comfortable
Feb 21, 2023
I was so impressed with Dr. Ko at my eye appointment yesterday. She was kind, thorough and most reasuring. I felt great comfort that she will be doing my eye surgery.
Feb 21, 2023
Always a pleasure seeing Dr, Glazer. Been seeing her formyears.
Feb 15, 2023
Dr. Glazer Hockstein is excellent!
Feb 13, 2023
The doctor was very thorough and the staff was very friendly.
Feb 10, 2023
I saw Dr. Fudemberg on Thurs. 2/09, after giving Donna my basic info. Dr. Fudemberg was also assisted by (I believe her name was ) Mona. All were personable and very efficient at their work. I arrived a bit too far ahead of schedule, but thanks to the way all of them worked, my wait time was minimal.
Feb 10, 2023
I always like that my doctor explains clearly what had been previously done, decisions that were made, before he proceeds with new checkup. I trust him with my eye care.
Feb 8, 2023
Very pleased with service I always receive. I.m not sure, but I believe the first person taking care of me failed to wipe machinery before servicing me. The only reason I knew was because the second person completing exam wiped--smelled alchol. I only say this as learning lesson-I believe tech was being trained. No complaints--just an observation which I hope will be a learning tool--I am a retired educator (smiles).
Feb 7, 2023
I know I have a very good doctor, Dr. Jeffrey Minkovitz, and I am very glad. He does a very good job. Though me and my wife (we have appointments together back to back) had to wait for an hour I still rate the service we had a 5-star. Maybe next time we'll call the office ahead and ask for the present waiting time so we can adjust our arrival accordingly.
Jan 31, 2023
30 minutes after arriving at 2:13 for my 2:15 appointment, I was taken back to an exam room. That’s a long wait to be seen. I never saw Dr Otojare until I had been there nearly an hour and couldn’t get dilated because I had another appointment at 3:30. pretty inefficient and definitely not respectful.
Jan 30, 2023
Excellent care from Dr Glazar Techs and all staff are friendly and efficient and make me feel comfortable with the treatment
Jan 25, 2023
Excellent customer service, I loved my Dr. Chinye Otojare. She took her time with me and even made sure that I was leaving with a product that was more cost effective than what I was using in the past. She did not rush through the examination and made me feel at ease. I look forward to seeing her again and will recommend her to my friends and coworkers.
Jan 24, 2023
I always appreciate the friendly, helpful staff at Eye Physicians during the several tests leading up to the Doctor's exam. I especially appreciate the always-personable, friendly way that Dr. Minkovitz greets a patient and thoroughly goes through the exam and recommendations and options for treatment. It's always easy to see how very busy he is efficiently moving from patient to patient and yet he makes you feel like you are his only patient that day. His patience in answering my questions helps me understand things way better and makes the visit always worth looking forward to.
Jan 20, 2023
JUST A SPECIAL THANKS TO RONIA FOR BEING SO NICE AND GRACIOUS TO ME. SHE WAS THE BEST. THANK YOU AGAIN, SINDERELY, MARGARET PULGINI
Jan 20, 2023
1 1/2 hours is way to long to wait so I left!
Jan 19, 2023
Monday, 1-16-2023 visit went quickly with a series of tests for cataracts evaluation and talking with the without the usual hour wait time on most visits. Information was explained clearly by the doctor.
Jan 18, 2023
I was very impressed with my visit. The staff and Dr. Minkovitz were very professional.
Jan 17, 2023
Once I get an appointment and get to the office, all is well. However, getting an appt. is very difficult. I think you need more doctors so that appts. do not have to be made several months in advance.or several appointments have to be made in order to receive all of the tests needed instead of one appt. to do them all. Very inconvenient and time consuming for the patient. My doctor wanted to do everything in one appt. but the schedulers couldn't do that.
Jan 16, 2023
Dr. Otojare has been really great regarding the fitting of my contacts. It was not easy for me, but she was very kind and caring.
Jan 13, 2023
I always receive excellent treatment and care from dr. Glazer-Hockstein and her team! Elvi Morf
Jan 13, 2023
Excellent visit from the beginning to the end I would never use another Eye Doctor’s Office.
Jan 12, 2023
I would never go anywhere else. The staff was wonderful. I was seen within 10 min. of arrival. Everything was explained to me in a way that I was completely understanding of what was going on with my eyes. I wasn't rushed, they took their time making sure I understood and answered my questions completely. . I would definitely recommend this office to everyone.
Jan 11, 2023
very nice and explained everything in detail.
Jan 9, 2023
Excellent Service by the Doctor and Team Member. However, need to fix wait times. Should not have to wait more than 30 minutes. Not an hour.
Jan 9, 2023
The assistants were great however the dentist (Richards) was sorta of rude and very sarcastic.
Jan 5, 2023
Best eye exam (glasses, contacts & dilation) I have had…. since I can remember. Dr. Richards & her staff were fantastic, personable and thorough.
Jan 5, 2023
My 1st time meeting Dr.Pakha and she was very Sweetie and so Were her Staff that Served me. She's a keeper.
Dec 21, 2022
In an environment where patients must serve as their own advocates and medical services are commoditized Dr. Glazer has stood out for diagnosing my health condition from an eye exam and then advocating for me with y PCP. She and the prep assistants also cheerfully go the extra miles to provide comfort during and information about procedures (monthly injections and laser cauterization). The front office staff consistently is friendly and hustles, April has been extra helpful on several occasions. As info, months ago there was one prep assistant who strayed from the routine protocols; although I did not say anything at the time, she was not present on staff at my next visit. I think this speaks well about the practice.
Dec 16, 2022
This was a visit without an appt. and the folks behind the front desk took care of me in a very courteous and caring fashion. My problem required that I see Dr. Ko and even though I did not have an appt, since this problem occurred on a weekend, the ladies at the front desk were able to get me in to see Dr. Ko. She was very understanding of my problems and took care of me in a most professional and caring manner.
Dec 13, 2022
Everything was done in a timely matter and each step that was taken was explained to me.
Dec 9, 2022
Staff is professional and friendly. I feel I'm getting the best medical treatment to keep my eyes healthy. My thanks to Dr.Minkovitz and his staff.
Dec 8, 2022
Staff was fast and efficient .
Dec 7, 2022
Service is excellent, waiting time gets longer and longer. It takes about 20 minutes for procedures but you are there for over two hours.
Dec 6, 2022
Dr had an emergency but we were given the option to reschedule. Staff was excellent!
Dec 5, 2022
I had the best visit with Dr Pathak. She took the time to answer all my questions and presented situations and solutions which I did not consider. Everybody in the office was friendly and maid my visit pleasant.
Dec 1, 2022
The doctors and staff are professional and friendly and know what they're doing. What else is there to say? They're great
Dec 1, 2022
Always a good visit. Professional, respectful and courteous.
Nov 30, 2022
Everyone in the office is very friendly. I was seen immediately for the initial testing. I had a little bit of a wait, but not too bad. Love the eye physician. Excellent service by the assistant as well as the associates behind the desk.
Nov 30, 2022
courteous, friendly yet professional, readily answered questions. On time
Nov 30, 2022
Five Star. Very satisfied.
Nov 29, 2022
Great service. Knowledgeable staff.
Nov 26, 2022
Wonderful I would recommend Dr Glazet
Nov 23, 2022
I was taken in immediately. The physician that saw me was thorough and professional.
Nov 21, 2022
Dr. Otojare is just wonderful. She takes the time to explain everything in a way that is very understandable. She has a warm and friendly demeanor and does not make you feel like she’s rushing through it.
Nov 21, 2022
I’ve been pleased with the level of care and information I’ve received from everyone at Eye Physicians and Surgery. Scary stuff when you are experiencing a serious eye problem. Dr. Glazer always takes time to explain treatment and alleviate my fears. I’ve been coming here for several years now.
Nov 18, 2022
I was very pleased with my visit the doctor always take time to hear what I have to say to. Her care of my eyes I feel she is doing the best for me.
Nov 11, 2022
I am so thankful I found Dr. Otojare. She is absolutely wonderful, and incredibly thorough. I love how she truly cares about her patients and making sure their eyes are performing at optimal level. I have been seeing her for 2 years now, and plan to continue to see her annually in the future.
Nov 11, 2022
The service is outstanding. Each of the support personnel were well trained, answered questions directly and knowledgably and were easy to work with. Dr. Minkovitz takes the time to explain the findings of the visit in terms I can understand. He makes sure that I understand the implications of each test result. As a result I am very comfortable knowing the state of my vision and confident that as changes occur he will help me anticipate future changes.
Nov 10, 2022
Great, staff, always friendly, Dr. Glazier is the best.
Nov 9, 2022
I have always been very happy with my care. And Dr Glazer is informed and personable. Even when times are busy she takes her time.
Nov 9, 2022
My visit was very efficient and smooth. The technicians, the scheduler and, of course, Dr. Ko were all extremely professional.
Nov 8, 2022
The only major complaint about the practice is that there is no urgency to have a patient's appointment time adhered to.
Nov 3, 2022
Prompt and thourough examination
Nov 3, 2022
A great visit with Dr. Minkovitz as usual. I'd take my eye problems nowhere else that's for sure
Nov 3, 2022
Staff is well trained and professional
Nov 2, 2022
Dr Koe, is very caring and her staff is also great.
Nov 2, 2022
I cannot be happier with the extent of professionalism provided by Eye Physicians.
Nov 1, 2022
Great service. Very professional and responsive
Oct 28, 2022
Accommodating and friendly technicians provided everything I needed and warm conversation while they did so. Thank you!
Oct 27, 2022
Everyone and everything was perfect. Very professional in my opinion.
Oct 27, 2022
Dr Chinye Otojare, OD was outstanding and efficient. She was knowledgeable, informative, kind .... all that she was also efficient without my feeling like she rushed me at all. Five star doctor!
Oct 25, 2022
Dr.Otojare is extremely competent, very thorough, answered all my questions and surprised with some of the findings, despite my medical training. I would recommend her very highly. The only negative was the long weight in the waiting room, which suggests that the scheduling could be better
Oct 24, 2022
Very satisfied. Very professional and courteous staff.
Oct 22, 2022
Dr. Fudenburg is aggressively treating my left eye's deterioration, due to its buildup of pressure, etc. My vision has always been very acute, and we want to keep that way.
Oct 22, 2022
I was very impressed with the Dr and his staff, I am excited to get the eyes done. Looking forward to not having to wearing glasses!
Oct 20, 2022
Office feels too much like a clinic - is not friendly Like Dr Otojare
Oct 17, 2022
Dr O and staff are amazing! From the time you make your appointment to the visit is extremely professional. The Office and Bathrooms are very clean which is very impressive. I highly recommend this office.
Oct 17, 2022
Dr. Fudemberg, Becky and Molly were very nice and appointment was on time.
Oct 17, 2022
I am always treated with dignity and kindness at my appointments with Eye Physicians and Surgeons. Thank you
Oct 14, 2022
Very best full eye care team in DE
Oct 14, 2022
Everyone is always so helpful. They take thieir time and explain your answers with you. We have going there for years.
Sep 29, 2022
Always professional and appreciative of my time
Sep 27, 2022
Dr Minkowitz is a great doctor and is great with patients!
Sep 27, 2022
As always, I was treated very professionally and efficiently. I have great confidence in Dr Ko. For the first time since starting the eye shots I did experience some discomfort at home after the treatment (bloodshot and tenderness) and called the office after hours. I bring this up because the Doctor that responded - Dr Lamb couldn't have done more, we missed his initial calls, but he persisted and finally got through late Friday night. He offered to meet me in his office, but I chose to wait until the next morning. He called again Saturday morning to offer follow-up, but I was better and found it unnecessary. He could not have done more.;I was extremely impressed with his professionalism.
Sep 26, 2022
Always appreciate Dr O’s professionalism and lovely manner. The attitude of your staff has improved too!
Sep 23, 2022
Dr. Pathak is superb! She is knowledgeable, cordial, and efficient. She has a gift for explaining complicated issues clearly and with great illustrative gestures. She and her assistant (don't remember her name) work extremely well together - it is a joy to see the energy movement between the two. I could not be happier with my recent experience.
Sep 22, 2022
Doctor Richards was great. Took the time to conduct a thorough exam, explain any issues and answered any questions.
Sep 22, 2022
I left before seeing Dr. Minkovitz. Was waiting in chair for over 40 minutes. Way too long and no one from his staff briefed me on why?
Sep 22, 2022
Excellent service for macular degeneration
Sep 22, 2022
Dr. O is great; receptionists, not so much.
Sep 21, 2022
Prompt Could have explained more to me
Sep 19, 2022
excetlent service time and concern
Sep 19, 2022
Everyone is always very pleasant and the entire process is very efficient and effective. Well done.
Sep 15, 2022
To be clear the organization that now exists as Eye Physicians and Surgeons was not chosen by me. I am a legacy from Steve Franklin and would not chose this organization as it exists today. The organization has no respect for the time of its customers or patients. Lets start with this survey. I am not sure of the purpose of the survey. Are you looking for a review of the medical interaction, it was excellent - both the technicians and MDs. If you are looking for a review of the organization and management getting us into the offices of the medical/technical people it was rotten - just incase the term isn't clear there was chaos in moving from waiting to medical site to medical site and long confused delays. The question about did you have to wait to be seated makes no sense - where? In the waiting room? Isn't the proper questions how long did you have to wait to be seen by a medical professional? In the waiting room, or what should be the waiting room you have folks delivering and selling glasses who take up space and add confusion to the waiting area. In the second waiting area it is crowded in a confused fashion. The chairs were to close for comfort and one or two people waiting were standing. There is no assurance that you are in your proper position in the que. One of the patients when I visited got quite agitated because it took to long for him to be seen and he thought that he was taken out of order. A large monitor showing where we are in the que would be useful.
Sep 14, 2022
Dr Otojare is very friendly and explains issues very well. The office is nice and clean and the staff is friendly. Waiting time was about 10 min which acceptable. Wait time should not be more than 10 min.
Sep 14, 2022
I was very unhappy with the visit waited 2.5 hours, still 5 people in front of me. So disgusted, I asked for my records and walked out without seeing the Dr. See my letter and request for records sent to the practice manager and Dr Fudemberg. ElaineReasons
Sep 12, 2022
My previous appointment before last week’s, I left after the tests and waiting to see the doctor. I had waited over an hour. My visit before THAT one, I also waited over an hour and told the doctor. I told her, and she said she hadn’t known I was waiting, and that it would not happen again. Well, it did. Actually, last week’s visit was to get the results of the tests on the day I left. As I said, I again waited. An hour. I will add that I am not the only unhappy patient in that waiting area. The difference is that I left. One elderly patient was very concerned that she would miss her transportation. Another patient offered to take her home. Is the practice too big? Understaffed? Then, don’t overbook. I plan to leave the practice, after over 40 years of going there. Recommend to others? No.
Sep 12, 2022
The Tri state are is blessed to have world class eye care within reach. Dr Glazer has amazing talent and always ask “do you have any questions for me”
Sep 12, 2022
I like your office but I can’t stand the wait. I was there for 2 hrs and 15 mins.
Sep 2, 2022
love coming here for eye exams. pretty quick about getting you in and getting you out. i never have any issues. definitely recommend making this your spot for eyewear, and eye exams. love Dr.Oja and the team.
Sep 2, 2022
Excellent service. However, I spent 2 hours of time for a routine eye exam.
Sep 2, 2022
Great service! Will certainly refer friends and family to this practice. Clean, inviting and very competent! Only my 2nd appointment, but have made them my primary eye doctor.
Sep 1, 2022
Excellent service, very friendly technician, and the Dr. Richards is the best there is!
Aug 26, 2022
I felt that my physician was a little dismissive of me and not willing to take the time to discuss my questions and concerns regarding testing recommended and prescription. Maybe that is just because there wasn't enough information, but the mention of macular degeneration without much context or explanation was enough to keep me awake last night.
Aug 24, 2022
I feel very confident in Dr. Minkovitz.
Aug 22, 2022
Yesterday was my first time at Eye Physicians and I’m completely satisfied with the doctor, receptionists and all the other technicians who worked with me. Also, the new contacts the doctor suggested are great. I’m so happy that I found this practice.
Aug 19, 2022
Ok. We rate Kathleen's experience as five star.
Aug 19, 2022
We were pleasantly surprised that we did not have to wait long to be seen and when we were seen, things progressed quickly from one assistant to the next and the we saw the Doctor.
Aug 17, 2022
What extraordinary service I got yet again at Dr. Minkovitz office! Everyone was so polite, respectful and gentle! This is one doctor's office I LOVE visiting!
Aug 16, 2022
Mostly the long appointments - 3 hours is very tiring,
Aug 16, 2022
Everything was very professional. Dr Ko and Linda not only are very good at there jobs but are nice people.
Aug 16, 2022
Staff and Dr saw me immediately. Provided great service and gave me confidence about my eyes. Wonderful facility great assistants and can’t say enough about my Dr .
Aug 12, 2022
Loved the doctor and assistants. She was more thorough and informative than any doctor in the past, as well as the assistants.
Aug 11, 2022
My wife and I have been patients here for many years. The physicians and staff are very qualified and easy to work with. They provide excellent care.
Aug 9, 2022
I am new to town and had not set up all my doctors yet. Bleach splashed into both of my eyes and Dr. Otojare was able to squeeze me in. The entire staff was courteous and professional. Dr. Otojare was professional, thorough, and helped me understand each step of the treatment I required. I felt that I was in very capable hands and look forward to a regular appointment once my eyes are healed.
Aug 9, 2022
I have been a patient at this practice for more years than I can remember. Everyone is always very helpful and professional.
Aug 5, 2022
I was seen quickly by a technician, which has never happened at previous visits. I was not able to see the letters on the screen due to the angle at which they were placed. I feel the technician did not believe me since she kept pointing to the screen & questioning the fact that I couldn't see the letters. She had me sit on a pillow to raise my viewpoint. She only fixed her machine when the pillow did not aide my view. Then the machine which reads the prescription wasn't working as quickly as she expected. I mentioned a test (OCT) which Dr. Minkovitz stated would be necessary & she once again made me feel she did not believe me. When I saw Dr. Minkovitz I was confused by the medical language he used. He went to medical school, I did not. He checked my prescription for glasses. He said it was the same as the year before yet I could not read the vision machine. He could not explain this situation. He did not try to figure out why I couldn't see the letters. He just sent me to the desk where you order glasses. The woman at this desk said the centers were off on the glasses I have been wearing for a year. I did not notice anything out of the ordinary for this entire year that I have been wearing these glasses. I left this appointment dissatisfied with the care provided. I did not understand the status of my retina, results of the OCT, or the status of the cataract in my left eye. I was not given information on my eye pressure except when I asked. The answer was OK. And I definitely did not understand the issue with reading the letters & my glasses being not centered.
Aug 4, 2022
i appreciate the team at Eye Physicians and Surgeons
Aug 2, 2022
Dr. O and her staff were amazing!
Aug 1, 2022
When we arrived there was hardly any one in waiting room. We were told it would be a short wait. Suddenly the room filled up. Seems that others were taken before us. We really like Dr Futenberg. It just seemed s long. Stsff including Dr was kind. Only problem is others getting bumped up ahead of us. Thank you Dr Futenberg. My husband feels comfortable with Dr’s care as do I!
Jul 29, 2022
Great experience everytime. Dr O is very through and friendly. I would'nt consider going anyplace else
Jul 28, 2022
The whole experience seemed somewhat un organized…didn’t flow as smoothly as previous visits, but was quicker.
Jul 27, 2022
After waiting 2 hours to see the doctor, I left. The very crowded waiting room in the back was nearly full with no space between seats. COVID is spreading again and I was very uncomfortable sitting next to a woman with a heavy, frequent cough, even though she wore a face covering that was required. Too many appointments were booked for the same time slot and patients were backed up waiting to be seen. I needed to return to work, so waiting even longer to be seen was not an option.
Jul 19, 2022
Dr. Minkovitz and all the medical personnel are knowledgeable and personable. I highly recommend this fantastic team.
Jul 19, 2022
The visit was excellent, but the prescription for eye drops was NOT sent to my pharmacy even though at checkout I was told that the computer indicated that it was sent!!!!!
Jul 18, 2022
Dr Ko is amazing- such a great Partner with me and my health goals as a TD1.
Jul 17, 2022
We got off to a rocky start but the office staff and manager were quick to sort things out and reschedule. The exam was top notch and Dr Otojare was wonderful, explained well, did not rush, very through. The clinical staff was the same. Modern testing equipment.
Jul 13, 2022
All persons were good at their taking care of me.
Jul 13, 2022
Despite having an overload of patients, the office went out of its way to fit me in. It just haappens that timeis noton my side and a delay might have had a seriously negative effect. I appreciate the "front office" accommodating me.
Jul 11, 2022
I am really pleased with Eye physicians and Surgeons methods and services. Everyone is very helpful and professional, Dr. Pathan is a wonderful doctor she very patient and very attentive, I am very happy to have her!
Jul 6, 2022
I have to say I was pleasantly pleased with my appointment yesterday, the wait was well worth it at the end. Such great staff and I didn't feel as though I was just a number. Thank you for the staff and the Dr who truly was a blessing to me.
Jul 6, 2022
Very professional and caring.
Jun 30, 2022
Dr. Richards was both very professional, and also friendly. She made me feel very comfortable during my eye exam, and explained things clearly.
Jun 29, 2022
I had to wait 45 mins. To see Dr. M. After the initial chart reading etc. I know he wants to spend extra time with certain patients but this was too long a wait. From now on I will ask for the first appointment.
Jun 26, 2022
Very capable and caring staff and well organized. They stick to schedules
Jun 25, 2022
My visit to your office was enjoyed and informative. Thank you so much.
Jun 23, 2022
Everyone was so kind and respectful. This is why I chose them.
Jun 23, 2022
Excellent in all respects.....as always.
Jun 23, 2022
Waiting for call to schedule my cataract surgery. Overall, I commend your team & practice. Thank you!!
Jun 22, 2022
I was very pleased with my service from you and your office staff and the information you supplied to me. The wait was a little long but I understand about being short staffed due to the epidemic. The office was very neat and clean. And I would definitely refer your office to my friends. Thank you for your service. Anna M. Cole
Jun 21, 2022
Great doctors and support staff. My visit was longer than I'd prefer but it was explained to me that they were down 2 techs that day so they so that happens and that's understandable.
Jun 20, 2022
I have been cared for efficiently , professionally and kindly by Dr Ko’s staff and the Assistants. Being a diabetic, strict eye monitoring is essential”catching trouble spots before they are irreparable : Dr Ko DOES that!
Jun 17, 2022
Extremely slow! I had an appointment for a regular eye exam at 9:45am and didn't get out until 1pm.
Jun 15, 2022
The visit was very nice everyone was excellent at their job
Jun 14, 2022
Pleased to see the improvement in wait time to see doctor. In past, there was easily a hour plus wait time from arrival to being seen by doctor.
Jun 13, 2022
Staff very friendly and knowledgeable Looks like a great group of people!
Jun 8, 2022
Overall things were good. Parking was very difficult. No spaces in the lot. Restroom was limited due To one for everyone.
Jun 8, 2022
I am very impressed and satisfied with the care I get. The confidence and expertise comes out very well!
Jun 7, 2022
Thought it was too quick an appointment
Jun 3, 2022
Technical expertise is excellent. Dr. Minkovitz is and excellent doctor. Waiting time is high, but worth it for the quality of care.
Jun 3, 2022
Very pleased with Dr. Richards and staff.
Jun 2, 2022
Service was good. Did not have to Wait. ( Last year I was there for more than two hours.)
Jun 2, 2022
I always appreciate Dr. Ko. She is knowledgeable and thorough in her examination. What I like most is her description of her assessment in a way that I can understand.
Jun 1, 2022
I arrived at my appointment one hour early. I was told all patients that had appointments who arrived after me would be seen first. In my opinion this policy needs to change I was there two hours before rescheduling.
May 27, 2022
I love the staff here ! Everyone was so welcoming and professional!!
May 26, 2022
I feel that Dr. Ko always has my best interest in her care for my eyes. Recently, she change my treatment plan to now include an new medication that will hopefully increase my vision in my rt eye. Dr. Ko to me represents the best in medicine and I am glad she is part of my care team.
May 26, 2022
I've been treated at this office by Dr. Glazer for many years. She and her staff are always warm and welcoming. And thanks to all them, I still have total vision in both eyes:)
May 20, 2022
Well organized and efficient office Dr Ko provides excellent care
May 17, 2022
My recent visit to Dr. Ko was excellent. I am a long time patient and the office was operating in a very efficient manner. I had minimal wait time. The staff is friendly, helpful and professional.
May 13, 2022
He had my daughter very upset and crying during her exam. She is very unprofessional. She’s not kid friendly at all. My baby stated when we were checking out that she never 👎 wants to see that woman ever!! I really like the practice just sometimes the wait can be overwhelming. Other than that everything is fine. I’ll give 5 stars ⭐️ or the assistant.
May 13, 2022
Disappointing from the moment I entered office until I checked out Dr Pratak was condescending and treated me as if due to my insurance she refused to offer glasses for my eye issue Staff was also loud, rude and had unprofessional attitude Read what I wrote online
May 12, 2022
I think Eye Physicians and Surgeons is an excellent practice that I am grateful to be helped by.
May 10, 2022
excellent visit from beginning to end.
May 6, 2022
I was recently in the office (this week) for a contact lens review/exam. My appointment was for 9:30 am. I waited in the waiting room for 45 minutes! Two times I approached the reception desk to inquire when I Would be called back. The employee at front desk seemed totally unconcerned and said they would check. Never gave me a time or what reason was for the wait.
May 6, 2022
Wonderful folks. Great and considerate care.
Apr 29, 2022
Text and email notices are great. Glad to have a easy in and out to see Dr. Glazer.
Apr 29, 2022
Appointment went smoothly and was professional. Comment: I picked up several brochures on eye issues. There was no brochure on macular degeneration. I found the brochures educational. Another comment: I read the articles by Dr. Ko and Dr Glazer-Hockstein. There are no dates on the articles and they appear to be old. I think it would be helpful to have dates of when the articles were published on the articles. Was uncertain if I needed to check in. Went to the desk and signed the log book, but that was not used by front desk to sign me in. First person checking my eyes check me in.
Apr 27, 2022
Most comprehensive eye exam I have ever had: led through initial stages by staff members in efficient and welcoming manner; doctor then reviewed the issues that were found, fully explaining them and answering all my questions; then doctor explained the treatment recommended.
Apr 24, 2022
Thank you to the staff and Dr. Richards - pleasant and efficient getting my eyes checked and updating my eye prescription!
Apr 22, 2022
I arrived on time for my appointment, and was made to wait for over an hour before I was seen by the doctor, even though the office seemed to be empty. When the doctor finally came in, it was clear that she was sick. That is unacceptable in the midst of a pandemic. I would much rather she cancelled my appointment than to put me at risk of infection. In any case, she did my exam and handed me a prescription. I asked if it had changed from my existing prescription, and she shrugged. I just wanted to know if I needed to get new glasses and contacts. Those items aren't cheap, so I don't want to waste the money if I don't have to. The tech had measured my glasses, and the doctor had just done the exam, so I thought it would be a simple answer. Either way it deserves more than a shrug. She was clearly annoyed by my question, and Instead of saying "it's gone up or down by X amount" like every other eye doctor I've ever been to, she told me to put on my glasses and compare it to the exam machine. I couldn't tell the difference. She said something like "then it's up to you. Do what you want." When the tech asked me about why I was visiting I mentioned that I had a cloud in my eye. The doctor had said nothing about it, so after the exam I asked the doctor "what about the cloud in my eye?" She said "yes I saw it while I was examining you." I said "ok... and is it bad?" She said "it's a floater." Again, she was annoyed. I asked what a floater is. She said something like "It's a floater. Everyone gets them." That is not the kind of explanation I would expect from a physician. I think it's perfectly reasonable to be concerned about a recurring cloud in my vision. I left extremely dissatisfied. The office staff and tech seemed to be very competent, but this doctor has no "bedside manner" or professionalism whatsoever. I will probably be getting a second opinion from another physician to find out what a "floater" is. I will not be coming back to this practice.
Apr 21, 2022
Dr Minkovitz carried out a Toric monofocal procedure in my right eye on April 5. Two weeks later my vision improvement continues being dramatic. The double vision and blurry "stars" have disappeared completely in the right eye, and there is a great difference with the left eye (scheduled for same procedure in another week. Personnel at the Wilmington office and at the surgery place near Hockessin are very professional and competent.
Apr 19, 2022
I HAD A VERY EFFICIENT AND SUCCESSFUL YEARLY CHECK UP FOR MY EYES.
Apr 19, 2022
Great appointment great doctor great staff 5 strs
Apr 15, 2022
After many years I returned to the same location the same outstanding staff and physicians only MORE of everything! The most trusted professionals to handle routine eye care and serious complex conditions. Support staff always so knowledgeable and courteous.
Apr 14, 2022
The staff and the doctor I saw was very friendly. They always make you feel comfortable and are always taking care of my eyes.
Apr 14, 2022
Waiting time to see the doctor was over one hour and a halt
Apr 13, 2022
I came to Dr. Glazer-Hockstein's practice hoping to better understand Age Related Macular Degeneration. I did in fact get answers/explanations that other doctors had failed to provide. Dr. Glazer-Hockstein spoke to me in medical terms I could understand. She took time to 'listen' and 'respond' to what I had to say. She suggested steps I could take to help in reducing the progression of AMD if and when I develop AMD. I found Dr. Glazer-Hockstein to be compassionate and genuinely kind; --- characteristics not always found in doctors. This doctor has so impressed me that I want to be under her care. I told the young lady at the front desk to please schedule me for an annual exam next year with Dr. Glazer-Hockstein. I feel fortunate to be her patient.
Apr 12, 2022
the waiting time is to long
Apr 11, 2022
Everyone is so respectful & caring
Apr 4, 2022
Great staff and great service. I can’t say enough how they good they are. They work with you with payments while still making your needs meant on time with no pressure. My whole family come here. WE LOVE THIS PLACE!!!!!! (Shout out to Dr. KO, MD. Otojare and Molly)
Apr 4, 2022
Dr. Minkovitz has an excellent approach! He fully explains his diagnosis and the pros/cons of various treatments, allowing one to make an informed decision that is in the patient's best interests. I have the utmost faith in Dr. Minkovitz.
Mar 29, 2022
I always received excellent care when I'm with I physicians and Dr. Minkovitch did an outstanding job on my last visit.
Mar 28, 2022
They were very good and were very professional and very helpful
Mar 26, 2022
Standing room only in waiting area. Customer service was terrible. Arrived at 230pm departed at 4pm. Definitely need to do some hiring and customer service training!
Mar 25, 2022
Working with Dr. Otojare has been wonderful. She is thorough, professional and really knows her stuff. The support staff are very competent and patient friendly.
Mar 25, 2022
Outstanding and professional
Mar 25, 2022
Very professional and friendly team members from scheduling the appointment, checking in and exam! I highly recommend it.
Mar 23, 2022
It was over all a good visit Lot of new staff They need more tracing and learn better bedside manners,smiling and eye contact and saying thank you and please
Mar 23, 2022
Great place for eye care, Dr Ko is awesome and does great work.
Mar 21, 2022
I was received promptly in a friendly and professional manner. I only wish the medical news were better, but I do recognize that I’m very old.
Mar 18, 2022
Dr. Minkovitz was great as usual and also his nurse Molly. The nurse who first saw me was also great. The staff who greeted me and made my future schedule were also great. Ulrich Toensmeyer
Mar 17, 2022
Waited 1.5 hours after initial workshop before being seen by doctor - was told by staff that I’d be next, then another 8 people got called, and then I was told at the desk that the doctors are “a little behind today.” It is the next business day and my prescription medication has still not been ordered. I was forced to choose between 2 follow up appointment times on the same day, neither of which are feasible with my work schedule, and the staff threatened that I would not receive medication unless I confirmed a follow up appointment. The service and efficiency here has gone way down hill, and I love Dr. O but dread having to come back here.
Mar 15, 2022
I feel blessed to have Dr. Ko and Minkovitz as my doctors. The staff is great. Always a pleasure. Dan Gerre
Mar 15, 2022
Dr. Otojare was excellent. She listened and answered all my questions and was very thorough. I would highly recommend her to my family and friends.
Mar 8, 2022
The employees is very friendly I didn't have to wait long to see the doctor
Mar 3, 2022
I was greeted promptly and saw medical staff and Dr. O within a few minutes. She explained the results of her exam thoroughly. I would highly recommend this office for eye care
Mar 1, 2022
I had a routine Eye Exam appointment Thursday, February 24, 2022. I had some changes in my vision and a very large Floater. Dr. Otojare did my exam. Upon my examination she called in Dr. Glazer to do an additional exam of my right eye. Dr. Glazer squeezed me in as she had a full schedule and Dr. Otojare was knowledgeable and very kind. I can't adequately express my appreciation for the thorough attention that I received; I have a follo- up appointment in April for another Evaluation. I am grateful to have such a wonderful team of doctors that made time to review my case carefully. 5 Stars
Feb 25, 2022
My over all experience yesterday was very good.
Feb 24, 2022
Your firm's attention to starting a patient's examination/treatment reasonably close to the scheduled appointment time is conspicuous. My examination started about 10 minutes after the 10 am appointment time. My appointment was my second one with Dr Pathek. She is as charming as her predecessor (whose name I don't remember) whom I accused of being only 13 years old. I told Dr Pathek than in comparison, she looks elderly, perhaps 15 years old. At my age (88), flirtations provoke laughter rather than harassment accusations. I have for many years admired your efficient use of space, like the way corners of examination rooms have been partitioned to create closets (with hallway entry doors) for pieces of equipment used by technicians for preliminary examinations. The first piece of equipment used in my examination yesterday was NOT in one of those closets -- it was out in the hall. This is a further advance in use of space. It would be nice to have a narrow empty shelf on the wall above the equipment, with a small basket for eyeglasses, a magazine, and/or a handbag. The volume and channel selection control for the waiting room TV should be on a chain or cord adjacent to the TV. A nearby list of channel selection opportunities would also be helpful. I would expect most of your patients to avoid too loud or too obnoxious channel selections. Or your greeters could be instructed to turn down the volume now and then.
Feb 23, 2022
Staff here are caring, careful, and personable. Dr. Pathak is great at explaining things and answering all my questions. 5 stars!
Feb 23, 2022
Dr. Glazer-Hockstein was fantastic as always. Knowledgeable and caring with superb bedside manners.
Feb 23, 2022
Dr. Fudemberg is an outstanding physician and an expert in glaucoma disease. Previous to being Dr. Fudemberg’s patient, I had been seeing a doctor (optometrist) at another large ophthalmology practice in Wilmington who prescribed glaucoma medication (that I was very allergic to) despite my glaucoma exams indicating no need for medication. Dr. Fudemberg interpreted the results of the glaucoma tests (repeated under his supervision) correctly and at this point, I have no need for medication but he is watching how the results progress. Patients in your practice are very fortunate to have access to Dr. Fudemberg without having to go to Wills Eye Hospital in Philadelphia.
Feb 18, 2022
Yesterday, I greatly appreciated being fitted in at the end of the day. Drops are in the eyes today. Thank you.
Feb 17, 2022
The staff is wonderful! They are very kind and caring while also highly skilled and professional. Dr. Fudenberg is very thorough when examining your eyes and reviews all the facts and information before making a decision about how to proceed with your treatment. The only slightly negative thing I can say about the practice is that the parking lot is tight.
Feb 16, 2022
Got right in and got out in no time.
Feb 15, 2022
My appointment was for 8:20 am. At 9:00 am I left your office. At 9:30 am I received a telephone call saying the associate was ready to see me. I'm sorry but my time is as valuable as yours.
Feb 15, 2022
Very efficiently ran facility. They got it all down and it works well.
Feb 12, 2022
I had to wait over 30 minutes to see the assistant. The room was very crowded.
Feb 12, 2022
Excellent visit.Complete confidence in the doctor and staff
Feb 11, 2022
First time visiting this practice and I must say I was extremely pleased with the service. The staff was very pleasant and informative. I selected Dr. Richards and I’m glad I did. She was knowledgeable and helpful in making sure I understood everything. The on-site eyeglass reps (Katherine specifically) guided me through and I didn’t feel rushed to make a decision. I’m happy with this practice and I’m looking forward to it for years to come.
Feb 10, 2022
Excellent appt. Good explanations, on time
Feb 7, 2022
The doctors are great. However the wait is not. It seems that there are too many people scheduled at the same time. I waited for a long time without getting the dilating drops in my eye. Then saw the doc then got the dilating drops and had to wait again. I was there for a full 2 hours. I am thinking of changing back to the old office I was going to that doesn’t take my insurance because they are more conscientious of time.
Feb 7, 2022
Greeted with a smile and all other parts were met with an air of enthusiasm. It continued with the exam by the doctor.
Feb 5, 2022
Love everything with the company
Feb 5, 2022
A complete and thorough examination of my right eye and local facial damage caused by aa tree accident.
Feb 4, 2022
Being online makes everything so much easier & efficient.
Feb 3, 2022
Great service and physician expertise! Thank you!
Jan 31, 2022
A most Highly Professional and polite staff and doctors. I received one of the most comprehensive diagnostics done by an extremely polite and patient staff. The modern equipment and the skills required to operate them is impressive and placed me at ease that I was receiving the necessary attention and eased my apprehension about having my eyes 'worked on'.
Jan 30, 2022
A very professional operation from the front desk to the techs and doctors. Courteous; respectful, and friendly. All staff took their time to explain various procedures and provided friendly assistance when needed. Never felt rushed or confused. Results were explained at my level of comprehension even if it took multiple attempts to clarify. I always felt that my interests were given a top priority. Excellent place to get a full range of eye care.
Jan 28, 2022
I had fine prompt service on Wednesday, 1.26.22 I would like to ask Dr. Richard’s about the multiplayer of eye flashes that I have had Oct. - Nov. 2021. What would cause them? And are they of concern? I asked that question of the two support staff who preceded my eye exam but forgot to ask Dr. Richards. Could she please reply to this question? Thank you, Wendy Hatch wendyhatch@comcast. net
Jan 28, 2022
I was there for 2 hours and was given a very thorough exam. The only reason I did not give 5 stars is because I had asked to have an appointment with Dr. Minkovitz to discuss cataract removal (he previously removed a cataract in my left eye and put in a permanent lens) and I was seen by another doctor. I was told that he was not in, even though I had specifically asked for him when I made the appointment. I will say the staff is doing a good job, under the circumstances, with several employees out that day because of Covid. Everyone is very pleasant and professional.
Jan 27, 2022
Prompt,courteous informational service given.
Jan 26, 2022
Great exa.m. due to emergecy problems we had to wait along time. Dr Miinkovic and his staff were excellent to are both appoint.ments his and mine. Many yhanks
Jan 25, 2022
The service I received from the beginning of the visit to the end of the visit was absolutely wonderful however, my appointment was at 12:00 and I did not get out until 2:00. I think two hours is a long time for any appointment that does not include surgery. I was very impressed with the individual care that Dr. Otojare gave me. I felt like she was really concerned about my eye care. I was also impressed that everything I needed was offered at your facility. That is a PLUS
Jan 24, 2022
The post op visit was very good!
Jan 21, 2022
Very pleasant atmosphere great bunch of people very professionally great experience would recommend people to come here.
Jan 20, 2022
I was impressed with the thorough examinations I received at my last two visits. I was a bit anxious about my field of vision but the complete treatment I received from two very pleasant and thorough assessments followed by a very thorough exam by Dr. Fudenberg put my mind at ease. Thank you for your service
Jan 19, 2022
Everything went well. I didn’t even have to wait a long time which is usually the issue.
Jan 18, 2022
In spite of COVID's effect on technicians, I found everything running smoothly and efficiently. Although just having a routine check up, Dr. Ko discussed thoroughly test results and thoughts for future care.
Jan 18, 2022
I have several eye problems, and I feel the doctor and technicians are so thorough there. The doctor takes her time, and explains everything.
Jan 18, 2022
My actual office visit went very well, however my appt. was at 0800AM and I left the waiting room at 0908AM, that long a wait is unacceptable.
Jan 18, 2022
Office staff was very friendly and helpful. Dr was very thorough and nice.
Jan 17, 2022
Everything went well . No problems.
Jan 13, 2022
All of the staff was most courteous and helpful. Dr Glazer is the very best of physicians and I am thankful for all the care and comfort she has provided.
Jan 13, 2022
Dr.P. Was excellent…in just one day my eyes already feel better…smart, lovely person as was her assistant Renee…
Jan 13, 2022
Thanks for asking my opinion. I was in your office for two hours and fifteen before I got finished. I was never given an explanation except by the young lady that worked with the doctor who apologized for being late. I will rethink where I go next year after your office has no regard for your patients. Ron Marcozzi
Jan 8, 2022
When you are so behind on your schedule you should let people know so they can make arrangements as to re schedule or cancel their appointment.
Jan 7, 2022
I have been with this practice for 30 years and my appointment in 1/4/2022 was horrendous. It took about three hours to be seen and completed. I was not met with great service. I often had to ask what was taking place or what was happening instead of being explained to me. I did not have any trust in any of the people helping me, all except for the person scheduling me. I didn’t know how expensive the outcome would be, luckily I had my mortgage payment still sitting in my account but I had to borrow to cover the funds. There was an elderly man who was being seen before me that had an artificial leg who was complaining about how long he had to wait and wasn’t being treated with respect. No one came out to explain to me or him why the appointment took so long, what was happening with the staff, nothing was said to us until we asked and complained about it, the techs had little knowledge of what they were doing and I had to ask what was being done to me. The man that was seen before me did comment that he will not be returning and I think that I will be looking for a new eye doctor as well. My children were in the car waiting for me, I had to bring them inside where they ended up falling asleep in the chairs, they hadn’t had dinner yet and I still had to go home to let my dog outside. My appointment was at 5:20 and I didn’t get home until 9 pm, way past my children’s bedtime and my dog had to use the bathroom and we were all starving! And I should have at least received a discount for this service but I ended up spending $175 for a fitting and I don’t even know how much the contacts cost, and we’re expensive because I was prescribed something different than I was used to. This experience was a nightmare and the people who were seen last night including myself should at least be refunded at least part of our copays since we had to endure such horrific treatment. And I had to stay so that I can order lenses and my pain in my eye wasn’t addressed at all
Jan 5, 2022
The personnel at Eye Physicians and Surgeons were very professional and friendly. I look forward to my next visit.
Dec 31, 2021
No suggestions at this time.
Dec 31, 2021
My visit went very well thank you and lall were very polite and friendly I get nothing but good help and answers to my eye issues thank you staff and Dr Minkovitxz
Dec 30, 2021
As always. Everyone at the facility are great professionals at what they do. And are always caring and courteous. 🥰
Dec 23, 2021
Great office staff and Dr. Richards is off the charts awesome!
Dec 23, 2021
It takes way too long to see Dr Minkowitz after arriving on time for an appointment. This time, I waited about 20 minutes to see a technician and an hour and a half after my appointed time to see Dr Minkowitz. Last Spring after waiting over 2 hours I had no more time to wait so I left without seeing him. You should schedule visits so no one waits at all after their scheduled time before seeing someone and no-one should wait more than 30 minutes to see their Dr.
Dec 20, 2021
I am uncertain if I am seeing the correct Physician. He is a Surgeon and I seem to require annual monitoring of my vision only at the present time.
Dec 20, 2021
Worst service ever from all angles
Dec 15, 2021
This office is the worst the front staff rude. I came in for an appointment after the appointment you were supposed to pick out your glasses. I was told I need to make an appointment. I really don’t understand I was already in the office
Dec 15, 2021
The front staff Kendra was very rude and disrespectful. This is my last appointment for me and my children
Dec 15, 2021
First visit since Covid,the receptionist were friendly and greeted you upon arrival. The eye tech was very friendly and and answered all my concerns since last visit was over a year, she was very thorough in updating medical history. A new doctor she too was very thorough in gathering medical history and ensuring that my eye health s most important.
Dec 14, 2021
Dr Glazer is professional and a great eye doctor.
Dec 9, 2021
My experience at the office was exceedingly positive the assistant that prepared me was very friendly and Pleasant the physician was knowledgeable thorough and caring
Dec 9, 2021
My routine eye examination at Eye Physicians and Surgeons of Wilmington was the most thorough eye exam in my long life. I especially appreciated the explanation of each different element of the examination.
Dec 9, 2021
My appointment was set for 12:20, I arrived at 12:00 and was not seen until 1:00. I had a ride and my ride left me because a 1 hour appointment turned into a 2 hour appointment. Instead of having a ride i had to use the little money i had to catch a lyft home, now i am broke. This was the worst experience for me.
Dec 8, 2021
Very courteous and friendly office , as well as professional 🌸
Dec 7, 2021
Wait was too long. Dr. was super as well as the staff! Leslee
Dec 6, 2021
Office staff fail 2 review documents that clearly showed that my visit should have been for for cataracts in not glaucoma.
Dec 6, 2021
I received the most professional, informative and pleasant service possible.
Dec 6, 2021
Everyone was very friendly especially the front desk who went above & beyond to help me with a DMV problem.Thank you
Dec 3, 2021
All went smooth, organized and efficient
Dec 3, 2021
Occasionally the receptionists are quite abrupt. The offices seem to be very clean especially the bathroom
Dec 2, 2021
everyone is so kind and helpful from the time youwalk in tll you leave
Dec 2, 2021
Truly the best eye care. Questions answered. Calls returned. Calm atmosphere.
Dec 2, 2021
Very professional service by the technician and Dr. Pathak. As usual though, scheduling was running about 40 minutes behind. I've been a patient for many years, and this is typical. They need to fix this, as my time is valuable too.
Dec 2, 2021
Excellent professional experience as always for almost 12 years
Dec 1, 2021
Excellent! Exceeded my expectations for vision care.
Dec 1, 2021
Masks are as useless against Covid as a chain-link fence is for keeping out mosquitos.
Nov 26, 2021
We waited nearly an hour after our scheduled appointment and was told repeatedly we were next. We were unprepared there would be such a long wait and had an appointment in Dover for early afternoon so we had to reschedule, therefore, we never saw any doctor or had our appointment. The desk staff should have informed us there would be a delay when we checked in and we could have rescheduled our after meeting in Dover. Basically we had a wasted trip to the office.
Nov 25, 2021
I really appreciated being seen by Dr Ko when I was having an issue with my eyes. However the first time I called I had the flu and was told that my blurry vision could be from that. I was told to use moisturize drops. When I called back with the same blurry vision that had gotten worse I was told that a triage person would call me back. I never heard from anyone! I called again the next day and persisted until Dr Ko was told of my problem. She fit me in. Found that I have a wrinkled retina and had many retinal tears which she treated at the end of her work day. Thank you for that!! Also I was disconnected at least 6 times during the 3 calls. Your staff was very helpful during my visits.
Nov 25, 2021
The reception staff was warm, fresh, and professional. I was taken into the treatment area promised. After the initial screenings, the doctor came in, examined my eyes, explained the scans, and talked about my risk factor. She answered my questions without judgement. The whole visit was pleasant.
Nov 23, 2021
Service was excellent. Staff was very friendly, professional and helpful.
Nov 19, 2021
We have been customers for years now and feel that we are in good hands. The last time we were there, we, both my husband and myself, were very appreciative of the young lady who gave us our eye test. She was very respectful and very pleasant and relaxed us right away. She is definitely an asset to your office.
Nov 18, 2021
Transferring to an unfamiliar care provider, no matter how well recommended. Is difficult enough however where my vision in involved, I find it doubly true. My initial visit was most comforting. I feel confident going forward with with treatment.
Nov 18, 2021
Great intake person, checkout person and Wonderful doc!
Nov 15, 2021
All staff members were very professional, kind and on point!
Nov 10, 2021
My initial experience on Friday for my 3 PM appointment was unsat...I left! I did get a follow up appointment this past Monday which worked very well.
Nov 10, 2021
I am sorry to have a negative attitude about my last appointment but here’s the reason I was taken exam room after signing in and given a test and preparation eye drops then I was taken another room where I sat for almost an hour waiting for Dr Ko service. I believe that’s too long. What do you think? Thanks Ed O
Nov 9, 2021
My visit with Dr Otojare was excellent, she was very gentle and kind. Dr Otojare explained what was going on with my eyes as I was diagnosed with type 2 diabetes, she was very thorough throughout my exam/time with her. On the other side checking out was very confusing I am retired and on Medicare and Eyemed insurance from previous employer. The copay had me confused. Since this visit I just canceled my eyemed insurance I enjoy your office. And will continue using your services
Nov 8, 2021
office is efficient, staff is always lovely to deal with. dr. minkovitz is thorough and professional.
Nov 4, 2021
Waited 25 minutes after my appt time to get called back. Dr Richards needs to lighten up.
Nov 3, 2021
Dr Ko did a great job reviewing my eyes and the various problem areas. A nice visit and she took the time to answer my questions completely.
Oct 27, 2021
My family was very happy with the office and the service. Also we were early and you fitted us in to get us seen. The doctor and the assistant was nice and pleasant as well.
Oct 21, 2021
Service was quick, pleasant and painless. Everything being done was thoroughly explained.
Oct 20, 2021
Great Service. Everything went well. Doctor Glazer is a great person and doctor. I have been brining in my sister to her for years. She still comes down from Central PA for her appointments.
Oct 15, 2021
I have been going to the Eye Physicians and Surgeons practice for many years now. They are always professional, courteous, and friendly.
Oct 15, 2021
Everyone was polite and courteous. Did not have to wait too long to be seen.
Oct 14, 2021
Entire staff was professional, efficient and friendly.
Oct 11, 2021
I love Dr O - she is so professional and I was seen on time!!!
Oct 11, 2021
I really like the staff at your office. The last eye doctor I saw left the office to my dismay. I was apprehensive about seeing a doctor I did not know, but I was very pleased with Dr. Otajare. I made the appointment without knowing her at all, but I went on blind faith and I’m so glad I did. I am always a little nervous going to the eye doctor, but everyone put me at ease. My only complaint is that the weight is a little longer than I would like.
Oct 11, 2021
Staff is pleasant and knowledgeable and sensitive to a senior citizen. Visit is always a pleasure.
Oct 8, 2021
The staff are efficient, knowledgeable and kind.
Oct 7, 2021
I was not called back for 20 minutes past my check in time. I told everyone I came in contact with that Dart Paratransit was picking me up at 1:30 PM. I was assured that I would be done in time. I sounded an alarm at 1:22 PM that my transportation was coming at 1:30. The staff quickly went and got the doctor. She did an exam, spoke with me for a few minutes about my exam and findings. The staff was calling me at 1:37 as my transportation was there. I feel that 2 hours and 20 minutes should have been enough time without waiting and waiting to see the Dr., then having to rush at the end. They were working with a very new computer system, but that was not my problem.
Oct 5, 2021
Dr. O was 1 hour and 15 minutes late for my appointment. That is unacceptable. My time is just as valuable as hers. She also was not aware of my previous detached retina. If she had looked my records before seeing me, she would have been. Dr. Ko was an hour and forty minutes late for my appointment!
Oct 5, 2021
Professional in every since of the word. I feel safe with Dr O, in taking care of my vision.
Oct 4, 2021
It was efficient and pleasant and prompt! Thank YOU
Oct 1, 2021
The staff at this office is friendly, informative and helpful. The doctors are the best I’ve ever had. I highly recommend this office.
Sep 28, 2021
always a great experience. I just love Dr Minkovitz and am glad he is back in action...
Sep 27, 2021
Staff and doctor were good, professional. Had to wait over 40 minutes. No apology or reason was given. After 30 minutes, the receptionists said we are running late. I arrived at 7:48 for my 7:50 appointment. I was the 2nd person in the waiting room. The first person to be called was at 825. I was the 5th and the women that was sitting in the waiting room when I had arrived still had not been called.
Sep 25, 2021
Dr Fudemberg is professional, courteous and has a good bedside manner. I have complete confidence in him and his knowledge.
Sep 24, 2021
My visit with Dr. Ko was very satisfying, as usual. Unfortunately, I did not get to see Dr. P. as scheduled, because of non efficient staff. Some were very disorganized, others kind and apologetic. Having been with this practice for a long time, I was disappointed and did tell Dr. Ko about it.
Sep 22, 2021
excellent and friendly service will continue to come there
Sep 17, 2021
Dr. Richards And Associates Were Very Receptive to my eye concern that prompted my visit!
Sep 16, 2021
Great set of doctors and staff.
Sep 15, 2021
Courteous, professional staff.
Sep 13, 2021
Without this practice, I would literally be blind. I regularly see Dr. Glazer, retinal specialist, have had cataract surgery by Dr. Minkowitz & anticipate will be having laser surgery with him later this year, have used the optometric services, & probably been helped by every assistant there more than once. I remain impressed not only by the proficiency, efficiency, & health protocols there, but also by the warmth & friendliness of the doctors & all support staff.
Sep 9, 2021
After waiting for almost an hour to see the doctor, the exam went very well.
Sep 9, 2021
very smooth appointment. I was impressed with a good number of community employees who did a good job. Chuck Bean
Sep 6, 2021
The staff and doctors were awesome! They made my son's first experience at the eye doctor very welcoming and pleasant.
Sep 3, 2021
I have always received courteous, friendly services from the staff and the Dr's are too notch. I wouldn't go anywhere else. At present my Dr is Dr Glazer-Holstein. She is fantastic
Sep 2, 2021
The appointment went well.
Sep 1, 2021
Thank you for your service.
Aug 31, 2021
The wait was long however the people were wonderful! Dr. Otojare acknowledged and apologized for the wait which was appreciated.
Aug 31, 2021
My appointment was detailed and efficient. The staff is warm and friendly.
Aug 30, 2021
Everyone was very polite and courteous
Aug 30, 2021
Dr. O is fantastic! Love her manner
Aug 27, 2021
Ms. Deborah treated me so nice and made me feel comfortable. Dr. Otojare is probably the sweetest eye doctor I have had so far. Thanks a Million.
Aug 24, 2021
Excellent care as always. My eyes are precious to me and I appreciate the care I get here. However, I don't think a small air filter in the corner of the room is sufficient for the pandemic we are all facing. Your seats are also too close together to be safe. I appreciate the mask mandate. I had to wait an hour past my appointment time to be seen. Given I was sitting in a waiting room of strangers, that was a long time.
Aug 24, 2021
The staff is excellent. Always very courteous, knowledgeable, and friendly. They really care.
Aug 21, 2021
Dr. Richardson has no bed side manners. She creates a hostile environment with the way she speaks to you. She is very aggressive and she over billed me. Poor service.
Aug 19, 2021
Doctor’s visit was excellant, waiting time was not! My appointment was at 10:30. Finally was called at 11:20…unacceptable!
Aug 19, 2021
The office was thoroughly clean, process to check-in flawless, efficient and very nice staff Dr. Glazier-Hockstein was very informative, and clear about the findings.
Aug 6, 2021
Most visits are on time and seamless. Am very happy to have Dr. Ko as my doctor. And April always goes the extra mile.
Aug 5, 2021
Good experience. Doctor was very good.The staff was friendly.
Aug 4, 2021
The staff was efficient and friendly. Dr, Ko was extremely thorough and professional. Extremely pleased. Only issue was I had my eyes dilated and forgot to leave with some kind of plastic eye glasses. It was difficult driving home because of the brightness. My eyes were sensitive to the light all day!
Aug 4, 2021
The waiting time to be seen is entirely to long my appointment was at 11:30 I didn’t get seen until 12:30 and did not leave the office until after 1
Aug 2, 2021
Friendly service and expert doctors. I scheduled myself and my two children for the same time. All the staff were welcoming and friendly, especially Rosa! She was patient with my children Andrue made us laugh. This was also our first time meeting Dr. O, and she was great too!
Aug 1, 2021
It was nice and satisfied visit.
Jul 29, 2021
Everyone is very friendly and professional.
Jul 29, 2021
My afternoon appt. was on time, no delay in processing me through the examination process. The staff was friendly and efficient. Plenty of parking in the lot.
Jul 29, 2021
Everything was fine. Everyone was courteous & nice.
Jul 28, 2021
Dr and tech were professional, knowledgeable and friendly. They explained what they were doing and why. I’m very pleased. Judy Richards
Jul 28, 2021
I was recommended to Dr Minkovitz and this was the first time I've been to see him. When I walked in, the waiting room was packed but the wait moved fairly quickly because they have several doctors in the office. After Dr. Minkovitz completed my exam, he sat and explained our next step thoroughly and I understood exactly what I was facing. Now, it's just a matter of time to see how things go and if my eyesight will be refreshed. I have to say I do have confidence in Dr. Minkovitz and that is important to me.
Jul 27, 2021
Everyone with whom I dealt was professional and gracious. The renovations to the physical plant are well thought out and staff seems excited for the planned final result.
Jul 27, 2021
I have been coming to EyePhysicians for a long time. I have always had a very pleasant experience with everyone. Yesterday when I arrive for my 11:15 appoint everything was fine but from there on it was a very slow process. I was there for my annual checkup and contact examine. I did not leave there until after 1:15! That is too long for a regular appointment. Seemed to me a lot of people (employees) were standing around or just walking around and didn't what to do! Either too many employees or not being busy. I hope this situation improves.
Jul 27, 2021
Waited almost half-hour past appointment time.
Jul 27, 2021
Dr. Minkovitz is one of the best! He saved my sons eye from a BB gun and I been going to him ever since❤️
Jul 22, 2021
I consider Dr. Minkovitz an absolute Rock Star! Plus the karma culture in your office is so positive, I love it!
Jul 21, 2021
Great eye doctor and easy to talk with
Jul 21, 2021
Staff and Dr Glazer are always attentive, professional, and a joy to be around. Thank you
Jul 21, 2021
I love my doctor and the folks are great here. My only complaint is I rarely get out of the office without spending two hours. My doc is only with me 10 minutes. I understand if there is an emergency but if not does it have to take so long? My time is valuable too.
Jul 20, 2021
Dr. Minkovitz and his nurse Rasheeda were exceptional. With a waiting room still full at closing time they stayed and treated everyone present including myself. They were thorough, knowledge and communicated well. They provided clear instructions for the schedule of medications to be taken as well describing the conditions they observed. Based on this visit I can easily understand why Dr. Minkovitz is so highly rated.
Jul 19, 2021
I appreciate the eye exam. I'll no longer be interested in the location. From the moment I walked In the receptionist was very rude to me. No kindness at all. Then we moved into the exam room I received a phone call while having a private conversation about an issue involving my family. The lady whom helped with my exam gossiped around the office telling my business. Putting my life in danger. Not knowing my situation. The eye doctor mentioned she'll keep me and my family in her prayers. I'm trying to figure out how when she doesn't even know me or my family. I haven't received one phone call in concern. The feeling of everyone knowing my business I felt really disrespected and uneasy while waiting in the area being looked at by the staff. They were all standing around looking at me. Unprofessional thanks but no thanks. My life is not office gossip
Jul 18, 2021
Everyone is friendly and informative. Dr. Minkovitz is outstanding---personable and extremely knowledgeable. Highly recommend
Jul 15, 2021
Prompt service. Excellent staff. Dr. J. Minkovitz is excellent with a friendly personna.
Jul 15, 2021
The service here is wonderful. The doctors are most kind and gentle (we even had a giggle or two) and very efficient. A report of what the patient should do to maintain eye health is printed out and handed to you along with the new prescription. I wouldn't go anywhere else. Thank you Dr. Otojare.
Jul 13, 2021
I truly love Dr O.. she is very very nice and humble I shall return and refer someone to your office because of how kind Dr. O is as a person
Jul 13, 2021
The office is clean and the chairs for waiting are well spaced, so I felt comfortable. The wait time to be evaluated and talk to the doctor was minimal - which was a very pleasant surprise. This was my second visit. The first was not as quick as the second, but both were faster than any appointments I had at other eye doctors. Dr Fudemberg took all the time necessary to answer my questions and proposed a short term plan that seemed very reasonable to me.
Jul 12, 2021
Dr.Fedunberg is s great doctor, the nurses are kind and helpful. Carole Long Thankyou
Jul 12, 2021
3 stars only because my past experience was wonderful. This year was not great.
Jul 3, 2021
Great service and prompt response. I'm glad I'm part of a family style practice....You made me feel at home.
Jul 2, 2021
Appropriate time spent in office (no big delays). Dr. Mink @ top of his game.
Jul 1, 2021
While I believe that my new O.D. did a professional investigation, she treated me as an ignorant object, not sharing or discussing findings. Did not even find in necessary to introduce herself, I had to ask her name.
Jul 1, 2021
My son and I are new patients here and I must say the first impression was awesome. Customer service was good was greeted upon arriving and signing in, registration process was prompt, and wait time to see doctor was within reasonable time frame. The Doctor was very professional, warm & kind. I will be referring my fellow state co-workers as well my family and friends.
Jun 30, 2021
everyone in the office is very friendly and professional
Jun 26, 2021
Staff is friendly and very helpful! Dr. O was very thorough. She explained things so that I could understand. Thank you
Jun 25, 2021
Professional care,on time,well done!
Jun 25, 2021
Excellent service as always. Everyone is so helpful and kind. Wouldn't think of going anywhere else.
Jun 22, 2021
Everyone was very accommodating to me with my handicap problems. They all were very pleasant and very knowledgeable. All very pleasant.
Jun 20, 2021
Always a pleasure. Doctor is excellent (Dr, Fudemberg), professional and explains well. Staff is very good…friend,, helpful and patient.
Jun 18, 2021
This office is too busy and has you waiting for a long time. I waited 2.5 hours to see the Doctor. The Doctor was apologetic and stayed so that my Husband could come back at 4., due to he had to leave. Once in there it was a good visit.
Jun 14, 2021
Great energy and very friendly staff including the doctor. Jermaine (the guy that called me back and got me ready for doctor) and the lady at the front desk (she checked me on and got insurance information) were excellent in their care for me. All staff that I came in contact with was smiling and friendly. I would recommend this eye facility to anyone that need eye care.
Jun 12, 2021
I came in at 10:45 I didn't get our of there until 1:20. That's totally unexceptable. It's was very disturbing. Didn't like that experience at all. You'll need to do something about that. My time is important too.
Jun 11, 2021
Dr Fudemberg and assistants are always helpful, friendlyand very professional.
Jun 11, 2021
My appointment went very well. I was taken on time. All safety precautions were enforced. From the technicians to the doctor my appointment went well. All my questions were answered and I feel confident that what they recommended will really improve my vision.
Jun 10, 2021
My eye exam appointment was for 2:40pm with Dr. Richards. Dr. Richards, whom I had not previously met, entered the exam room at 3:58pm. When she entered the room, I was standing in front of the exam chair stretching my legs and was somewhat irritated that I had been waiting so long. She looked alarmed to see me standing and stood looking at me. I said hello...she said hello. Not knowing that she was the doctor, I stated that I had a 2:40 appointment and was tired of waiting. Dr. Richards said the following things to me. " Well, this is the doctors office. Sometimes there are emergencies. Some people bring a book to read while they wait. I'll tell them that you do not like to wait." Although she never introduced herself as the doctor, I surmised that she was and sat in the exam chair. She was not pleasant and did not offer an apology or explanation for the lengthy wait. Her demeanor was terse and somewhat condescending. I shared with Dr. Richards that I was not interested in getting a new prescription for glasses, but was really concerned with getting my cataracts evaluated as it had been 2 years due to covid. Her response was that she would examine my eyes and make a recommendation. I am 63 years old and have been getting eyes examined since I was 30 and I know that Dr. Richards did an extremely thorough and comprehensive examination of my eyes. When she was done she told me that my prescription would be at the front desk and that it was up to me whether or not I got it filled. I asked her about the cataracts and she said that at this time they did not appear to have much impact to my vision. And that was that...the talking ceased and I realized that I had been dismissed, so I got out of the chair and exited the room. Unfortunately, due to very poor customer service, this exam was unpleasant and disappointing. Everyone's time is important to them; I believe that all patient/consumers, deserve excellent customer service.
Jun 9, 2021
I was very happy with the staffing
Jun 8, 2021
Everyone was absolutely wonderful.
Jun 5, 2021
Very courteous and professional
Jun 5, 2021
I am impressed with the staff every time I come of how attentive they are. The time it takes to get out of an appointment is the only thing that I can say has been a problem for me. Other than that I would recommend this office to everyone. My rating is a 4 due to time constraints.
Jun 3, 2021
My experiences with this practice and particularly with Dr. Minkovitz were excellent.
Jun 3, 2021
Dr Pathak was awesome as always! Thank you for a great visit.
Jun 3, 2021
It was my first time there but not a bad experience. The wait was a little long but the exam was thorough. The receptionist was very friendly as was the initial exam person whose name I forgot. The Dr. seemed a little stressed and not as friendly though; I felt like I wasn’t responding fast enough to her questions which made me a little uncomfortable. It was almost like she didn’t want me there even though we certainly didn’t know each other. She also did mot discuss my exam results but I guess she was on a time restraint.
Jun 2, 2021
Great doctor, wonderful, pleasant support staff. Been going for years, and are very content.
May 27, 2021
Great doctor. Still can't get the waiting room time under control.
May 27, 2021
WAY too long a wait to be seen. Do you need a different Practice Manager?
May 26, 2021
RATING RELATED TO COVID SITUATION.SINCE VACCINATIONS HAVE ALLOWED OFFICE VISITS, BELIEVE THAT THE INFLUX OF PATIENTS HAS OVERWHELMED STAFF AND PHYSICIANS. THIS HAS MADE IT DIFFICULT FOR ALL. HOPEFULLY, THINGS WILL SETTLE DOWN. THIS IS NOT THE ONLY OFFICE THAT IS HAVING DIFFICULTY DEALING WITH THIS CURRENT SITUATION.
May 25, 2021
Everything was great and friendly.
May 24, 2021
My visit at the eye doctor was very professional I enjoyed the interaction that I had with my eye doctor everything was explained in detail and any questions that I had or answered I would give 10 Stars if I could
May 21, 2021
Excellent visit...great staff. Really liked the assistant that worked with me. Dr. Minkovitz was good, as usual!
May 20, 2021
A most rewarding experience with highly professional individuals.
May 17, 2021
Office is professional, organized and everyone is so pleasant.
May 15, 2021
Service is quality and friendly, but way too slow. Routine eye exam took 2.5 hours.
May 14, 2021
I was notified by Mail to contact EP&S to make an appt for my annual eye examination. I followed thru with an appt on 5/11/2021. My exam with the technician was extremely thorough, as was the exam by the doctor.
May 12, 2021
Very happy with my results and staff was very pleasant.
May 10, 2021
Great and friendly staff. Great teamwork.
May 10, 2021
it was a pleasurable experience. I'll definitely return
May 8, 2021
Good eye care on 88 yr old. Thank U.
May 7, 2021
Diagnosed my issue and recommended treatment. Procedure was scheduled within 3 weeks timeframe.
May 7, 2021
I got a very complete diffraction exam from the technician and then a thorough medical review by Dr. M. All went very well.
May 6, 2021
Eye Physicians is very organized, runs efficiently, and the clean. From the moment you arrive you are greeted politely to the time you leave you are greeted politely. My doctor, Dr. Ko is outstanding. She explains everything and will not do proceed with eye surgery until if and when it is absolutely necessary. I appreciate that. Eye physicians is a one stop shopping experience for the eyes. They also have an excellent Optometrist on site. Dr. Gallo is wonderful and thorough Then you can purchase your glasses there as well. Eye Physicians and Surgeons is the place to go for any and all eye care needs.
May 6, 2021
Office was on time with appointments. It was very comfortable in the office. They maintained strict Covid protocal. Felt very safe the entire time.
May 5, 2021
The visit was very efficient and friendly.
May 5, 2021
Very professional. Instills confidence.
May 4, 2021
Every person that I had contact with had a wonderful and pleasant disposition. I was obvious that everyone enjoyed working at this practice which speaks volumes. Please keep doing whatever it that you are doing.
May 3, 2021
It is always a pleasure to see Dr. Ko. We have great confidence in her care for my husband and his eye issues. Thanks
Apr 21, 2021
I had a 9 am appt. Was taken back for prelims @10 am and saw the doctor @ 10:25. Didn’t leave the office until 11:15.
Apr 20, 2021
A long wait as usual, but still good.
Apr 20, 2021
Dr Ko is awesome! She is an incredible doctor and cares deeply for her patients. She always asked about my type one diabetes care plan and is tech knowledgeable. 5 stars
Apr 20, 2021
My visit yesterday went well. The staff and doctor were pleasant and efficient. I was told very little about my vision but left with a yellow sheet which I thought would tell me things ... like how much my cararacts had grown, how my distance vision has changed... but then I was asked to give that to the front desk. I tried to go online, but I have forgotten my password and instead of the usual drill to reset my password I was told I have to call the office, supply them with my health insurance ID, etc to be told what my password is. This is too complicated!! I may find time for this, but probably not.
Apr 20, 2021
I had a great and uneventful experience during my recent office visit. Great care was taken by office staff and my Doctor to assure my safety all the while continuing to offer the usual high level of care we come to expect from the staff of Eye Physicians and Surgeons.
Apr 16, 2021
Regular Eye check up - every 4-6 months
Apr 14, 2021
Eye Physicians and Surgeons is the pinnacle of professionalism and expertise in all facets of eye care. From the time I walked into the office until my appointment had concluded, I was made to feel like a special client. Everyone was very pleasant and Dr. Minkovitz is at the top of his profession. He takes his time and answered my many questions, making sure I understood all my options. I’ll go nowhere else.
Apr 13, 2021
The wait to see doctor too long. Schedule less patients in a day.
Apr 9, 2021
Excellent, friendly and warm. My initial visit 4/6/21 was a great experience.
Apr 6, 2021
The office was very clean, girls when I came in where very nice , I was taken on time and out in a much better time then my last visit .Thank you for the good care help is very nice .and doctor knows his job and tells you everything I like that good and bad .thank you
Apr 2, 2021
I definitely feel that I am being provided the best optical care. I appreciate the precautionary steps that your staff provide during this challenging pandemic. Keep up the good work,
Apr 2, 2021
Wow. My doctor Richards and Sam were so thorough and I see better than I have in years. This was a new better eye doc experience I never had at this establishment previously. Where’s this been the last 5 or so years? Incredible.
Apr 1, 2021
i never received the new patient paperwork. When I got there, i was called to the exam room and asked about the information listed on the bottom of the authorization form. It indicated that not all procedures would be covered by insurance. I asked what that would be. SHe stated that it was a $45.00 fee. I told her i could deal with that. After waiting for 2 hours to see that doctor, I didn't get a sense of caring how far backed up she was. In the end, when i was checkig out, i was told that i owed $75.00 (versus the $45.) and the contacts would be $50. a box. (meaning $200.00) nothing was disclosed to me and I don't feel like i received all the information needed for a new patient.
Mar 31, 2021
I had a very good visit, my tech Karen was very good making me feel comfortable. and talked to me about every step she was doing so l would understand every step of the process
Mar 30, 2021
Staff was extremely friendly and helpful!
Mar 30, 2021
Excellent on-time Services received on March 24, 2021
Mar 25, 2021
My visit was good every one was very nice and polite,
Mar 25, 2021
Waited for appointment more than 30 minutes. It appeared that all of the patients had to wait beyond their scheduled time. My actual exam was very efficient and thorough. I need to have my patient portal access reset. I left a message this morning and will call again tomorrow. I wish I was able to reset this myself to access my records.
Mar 24, 2021
Doctor Ko was very good. Major problems at checkout though. Not enough staff to handle all patients waiting for checkout. Confusion and tension all round.
Mar 23, 2021
Always satisfied with the service I receive at Eye Physicians, especially with Dr. Paula Ko and her staff. I have been blessed with the care she has given me. Thank you Dr. Ko. Beverly Ross
Mar 22, 2021
Our family has been to eye physicians and surgeons for over 30 years. The staff are always very pleasant and helpful. With the pandemic still very much impacting daily life, the physician's office has done an excellent job of trying to ensure everyone's safety. Mask wearing and social distancing are diligently practiced and a person check out people coming in. Non- patient escorts and visitors are kept out. Dr. Minkowitz is an outstanding ophthalmologist and explains any issues clearly and the treatment has always been executed very well.
Mar 22, 2021
Friendly staff. I had very little wait time. It was nice they offer Saturday hours.
Mar 22, 2021
Office staff was very attentive and helpful. The staff member that performed the testing before seeing Dr. Ko was wonderful. Absolutely loved Dr. Ko. She was great and made this nervous person feel calm and relaxed. Also, thank you letting my sister, Sharon Burg come into my appointment with Dr. Ko.
Mar 18, 2021
My experience was quite good, efficient staff, friendly and seemed aware of safety protocol. Great Dr !
Mar 15, 2021
The staff were very friendly, very helpful. One of the best visits I’ve encountered. I’m so happy I chose Eye Physicians and Surgeons. Wonderful doctor!
Mar 14, 2021
It is always a pleasure to see Dr. Ko Her staff is wonderful.
Mar 9, 2021
I really did not appreciate the young lady who took my eye pressure last week . Things should go smoother if u tell the consumer exactly what your doing and what needs to be done .
Mar 8, 2021
Dr. Could have a little more patience and compassion
Mar 4, 2021
Customer for 20+ years now of the Awesome Doctor Ko, who saved my sight...I highly recommend her. The staff is all so sweet and friendly, I love them all.
Mar 3, 2021
As usual, I was very pleased with the thoroughness of the examination and the true concern exhibited by Dr. Ko and her staff. As I walk the frightening path of the dry form of Macular Degeneration, I feel that I Amin good hands.
Mar 2, 2021
I had a great experience at my recent eye check up because everyone was very friendly and went out of their way to help me understand the details about my eyes. I felt the whole eye exam process was very thorough and they instilled confidence with their expertise.
Mar 2, 2021
Great service would recommend to everyone
Mar 1, 2021
Very happy with the service received from eye physicians and surgeons. Have recommended you to friends
Mar 1, 2021
I did not appreciate having to be there over two hours. Dr. Otojare was extremely apologetic and explained that she was overbooked and had to deal with a patient in a wheelchair which set her behind .
Feb 26, 2021
The staff was very pleasant…the Covid restrictions were impressive…Dr Coe was very informative, pleasant, apologetic, a good listener, good follow-up. I would have given you 5 stars except that my appointment took a total of 2 HOURS AND 15 MINUTES WOW!!! This was my first visit so I don't know if that is the norm [I hope not]
Feb 25, 2021
My appointment was very pleasant. Dr Pathak has always been informative and straightforward. I look forward to my next visit.
Feb 24, 2021
In my opinion, all the doctors and staff at Eye Physicians and Surgeons are fantastic! I cannot be grateful enough for all their help and care that allow me to maintain my vision!!!
Feb 24, 2021
I felt very comfortable (safe) in the facility. Things were handled smoothly and professionally.
Feb 23, 2021
It was a great appointment! I left feeling very well cared for during my visit. The attentiveness of everyone was really appreciated. Environment was warm and friendly.
Feb 23, 2021
Beside the doctor running late, I had outstanding care. She was completely thorough and very compassionate towards my situation
Feb 22, 2021
Excellent service. I felt very safe, with masks and hand sanitizer required. Dr. Pathek answered my questions. My billing inquiries were courteously handled. Highly recommend.
Feb 20, 2021
World class eye care.. Dr Glazer is truly amazing!!
Feb 18, 2021
This was my second visit with Dr Pathek, and she is as charming as her predecessor, whose name I don't remember. Both seem to be about 14 years old, and both laughed at my remarks about that. . I had announced prior to cateract surgery several years ago (by Dr Minkovitz) that I wanted to continue wearing eyeglasses afterwards. Those surgeries reduced my prior need for trifocals, and bifocals were sufficient until perhaps six months ago. Dr Pathek was quite attentive to my perception that occasions have become more frequent when what I want to see is too close for the upper part of the lens and too far for the lower part. I think that I'm probably at the point where trifocals will suit me better than the present bifocals. She gave the needed reassurance that the gradual change I'm observing is normal and not an acute problem, and responded with an appropriate prescription. Dr. Pathek seems very thorough, very fast, and is a pleasure to be treated by.
Feb 18, 2021
My eye exam was very thorough, Dr. Richards and Deja were very professional and friendly and took their time to explain the steps through the process of the exam. I understand the complexities of safety issues regarding the COVID pandemic. When I first entered the building a male employee took my insurance papers I had printed for a temporary card. He said he was taking it to the front desk. When my exam was complete and I went to the front desk and told them I had given my additional insurance information when I entered the building. The female employee at the desk did not show any comprehension or to care about anything except my Medicare coverage. She told me I owed $30, I paid, she handed me a paper and said nothing. I asked if I was done and could leave. She simply said yes and continued to talk to the other employee sitting at the front desk. My insurance papers were never returned to me. At first I thought well she must be a new employee and need to confer with her coworker but after I left I thought process changed. Even if she is a new employee, she should have been more attentive to me and not a coworker and when I said she should have insurance papers she could have at least looked for them and not just shrugged it off. Now I am wondering what happen to those insurance papers and how much of my personal information is laying around the office and in the wrong hands.
Feb 18, 2021
I do not remember the name of the young lady who gave me all the eye tests but she was outstanding.
Feb 18, 2021
As always, service was prompt, efficient and friendly
Feb 17, 2021
great doctor, but wait time extremely long
Feb 16, 2021
My tech, Lamar was extremely pleasant and informative. Dr. GLAZER Was everything I'd hoped for! Awesome!!
Feb 11, 2021
Deborah was very professional, cordial & made my experience seamless & pleasant. She was very cognizant of cleaning & safety in the time of Covid. April at the front desk is also a great asset. The only person that has remained a constant there. After having several different doctors over the last few years, do yourselves a favor and do whatever it takes to keep employees like Deborah & April.
Feb 10, 2021
Excellent. THANK YOU VERY MUCH. All staff so Profesional. ❤
Feb 10, 2021
The was my first time at the Eye Physicians and Surgeons. The COVID-19 practices made the visit a might uncomfortable. The office staff was fabulous. They were patient and did their best to move things along. I liked Dr. Fudemberg, because he was direct and very professional
Feb 8, 2021
I came there to have my vision checked and order new glasses. I followed the published rules you posted for office visit. I never made it beyond the first examination; the young Black female conducting the interview and exam intervened where I adjusted the face mask to eliminate fogging. She insisted I replace the mask; then obtained a strip of paper tape, prepared to attempt closing the leak. I couldn't allow another to fool around my eyes, and said I would lave, otherwise. Which I did leave. This was a very negative experience.
Feb 6, 2021
All services were delivered very professionally. I was in the office for 2 hours-lots of waiting between exams. Not a problem for me. I have little else to do.
Feb 5, 2021
Service was great as always & the safety measures were awesome! Keep up the great stay safe practices.
Feb 1, 2021
After Waiting for a long time for the doctor to come in and see me the wait continue as I checked out The receptionist took very long just to reschedule an appointment for me so that I could a prescription for eyeglasses OMG My appointment was 8:40 I left your office at 10 I think that was too long
Feb 1, 2021
Everyone is professional friendly and kind dr ko is the best she makes sure you're comfortable and explains everything to and answers all your question very satisfied
Jan 28, 2021
How was so please with the whole staff eye physicians and surgeons💖👍🏿😑
Jan 28, 2021
Very professional organization. Doctors are top-notch and care. Appointments are kept on-time and you get in and out fairly quickly.
Jan 27, 2021
I have not received COVID vaccine. Therefore, I prefer to wait in my car. Hopefully, you can consider this option. Thanks for all of you to continue to take care of patients at the difficult time. Wish you all safe and healthy.
Jan 26, 2021
Service was excellent. I like the option of waiting in my car and called in when it's my turn.
Jan 25, 2021
The visit began promptly, the technicians were friendly, courteous,and thorough. Dr. Minkowitz is friendly, confident and willing to answer questions.
Jan 21, 2021
Wonderful, caring staff and doctors. I was seen on time. The staff was friendly and professional.
Jan 21, 2021
I was very impressed with Dr. Pathak and with the technician who did my initial eye measurements (Steph?). I look forward to continuing as a patient of your practice.
Jan 20, 2021
enjoyed making my eye doctor appointment.
Jan 20, 2021
Excellent service from the assistants and optometrist as well. Only issue is having to make another appointment/visit to view/purchase new eyeglasses.
Jan 18, 2021
I set up an appointment some months ago for two purposes: to have my eye health checked and to get new glasses, as I think my current ones are inadequate. Seeing Drs. Minkowitz and four weeks later I learned about the possibility of my having glaucoma. No one seemed interested in my complaint about inadequate vision in my current glasses. I had to ask someone for a prescription, and when I received it, there was a question mark after "prism" and I was told I would beed to make an appointment to talk with your optometrists. Everyone was friendly and professional, but I didn't feel that my issue of needing stronger glasses was heard.
Jan 17, 2021
I felt salty precautions were effective, and felt safe. I am 81, so that is of concern to me. Staff was efficient, and concerned about each person. Doctor listened carefully and responded to my concerns.
Jan 14, 2021
MY GRAND DAUGHTER ENJOYED THE SERVICES SHE RECEIVED. SHE LIKED THE DOCTORS WHO SAW AND ASSISTED HER. THE FRONT DESK STAFF WAS VERY NICE AND PATIENT.
Jan 13, 2021
You are very organized and very professional
Jan 13, 2021
It was a good visit. I felt that a good amount of time was given to my eye care.
Jan 7, 2021
I really appreciate the professionalism & experience of Dr. Minkovitz. I have seen him a few times over that last 3+ years, and it is reassuring that he reviews the notes from previous visits, so he can put his current assessment in the proper context. He is straightforward & honest & gives you all of the info you need to make a good decision. I will absolutely recommend him to family & friends (already have had my dad go to him for cataract surgery in 2020).
Jan 6, 2021
Doctor Minkovicz very kind and understanding. Girl who took me back and checked my eyes - not so much. Dark hair with pony tail. Very impatient and short with me when I asked her questions. Was trying to place machine on my face to see chart on wall - she said what do you see - I said nothing - she said 'well, you have to tell me to move the machine up or down' - I didn't know that plus I didn't know which way she had the machine. I asked her a couple of questions and she said "Dr. Minkovicz will talk to you' - I had to ask the Doctor for my pressure readings. I actually wanted to walk out of the room and ask for someone else to service me. Everyone else very nice. This girl needs to learn respect and not be so impatient - she needs another profession. Wanted me to move to the left on chair - I didn't hear her - she said "I SAID MOVE OVER" - I held my tongue but will not do this in the future. She spent a lot of time in the room next door with other Assistants who were chatting together as I watched her whiie waiting for my eyes to dilate. Visit rating low due to her interaction with me - not b/c of the doctor.
Jan 5, 2021
I was seen almost immediately and all the staff and, of course, the doctor was quick in seeing me.
Dec 31, 2020
Excellent as usual. I have been coming here for a very long time and highly recommend
Dec 31, 2020
Excellent appointment as usual. Technician was friendly and super-competent. Good to see Dr. Minkovitz again after several years of enjoying my implants.
Dec 30, 2020
My appointment was great The girl at the entrance checking covid was polite and pleasant Dr.Minkovitz and his nurse were efficient and professional it took some time but that was understandable
Dec 29, 2020
Entrance and waiting room was done professionally. The pre-doctor eye exam was done well - took into consideration my comfort. The wait was a little long until I saw the doctor, but expected since he spends necessary time with each of his patients.
Dec 25, 2020
Everyone was wonderful, all techs, pa, and docs went out of their way to care for me with gent ness and compassion. I cannot thank everyone enough. I want to thank especially Deborah, Jessie, Tammy, and Lamar and the scheduler.
Dec 24, 2020
I was seen for a preoperative evaluation. The entire staff acted as if they took lessons in making patients comfortable. I look forward to the same standard of care when a cataract lens will be cleaned up. The print is too small, especially for a practice specializing in eye care.
Dec 22, 2020
I think you are doing well under COVID restrictions. I had a different doctor than before but I was very leased with her. ((Chinye Otojare) it was a peasant experience.
Dec 22, 2020
Great service, no long wait time, thorough examination!
Dec 21, 2020
I always receive excellent care at the Eye Physicians and Surgeons
Dec 18, 2020
EXCELLENCE!!! Best staff and service anywhere! And Dr Minkowitz is the best eye Doctor anywhere in the country, and perhaps the world!!
Dec 17, 2020