Eye Doctors of Everett
Dr. Quang Nguyen
233 Reviews
super people working the front desk and very clean office
Mar 23, 2024
Very clean, nice staff and frames are nice to choose from. Dr is nice and talks to you to let you know what he sees.
Mar 14, 2024
Dr. Quang Nguyen discovered a problem with one of my eyes that had not yet been detected.
Feb 28, 2024
Quick, professional service.
Feb 10, 2024
Such a great team! Thank you so much for detailed explanations and support.
Feb 9, 2024
Excellent staff and great customer service.
Jan 26, 2024
As one would expect, the doctor was very knowledgeable and took all of my concerns and expressed needs into consideration, providing a solution that, to this point (a few days later), are amazingly positive. Virtually everything I needed addressed has been.
Jan 26, 2024
So friendly and supportive
Jan 18, 2024
It is a nice place, I had to wait about 30 minutes after my appointed time to see someone.
Jan 14, 2024
Great clinic and everyone at your staff is very friendly! I really recommend this clinic and will continue to visit for my eye checkups.
Jan 5, 2024
Everyone was polite, friendly, and treats you well.
Dec 22, 2023
My wife and I both received a thorough exam and had all of our questions and concerns listened to and and properly addressed. We felt seen, heard, validated and valued. Definitely a positive experience.
Nov 30, 2023
Affordability… I was shocked when I had my eye appointment. I was barely in for maybe 15 minutes the cost was $249 not including so with my $170 frame the total bill was over $900. I realize I’m paying more because I have no insurance, but that was outrageous and while I like the staff, I will be looking for another eye doctor😥
Nov 22, 2023
Reply
It speaks volumes that some of the front staff have been there so long. It’s great to be greeted by name by Patty who always recognizes me and is exceptionally helpful and to hear Ben’s cheerful interactions with clients. Ashley is new to me but she was very personable and seemed to fit right in. The doctor is always thorough and puts me at ease. I dislike having to go to doctor appointments as a rule, but I don’t get anxious here.
Nov 9, 2023
The staff and doctors are efficient and courteous.
Nov 4, 2023
Thanks for being there for us both! Les & Suzanne
Nov 2, 2023
Was on time to see us, efficient and fast with exams and summaries
Nov 1, 2023
Very friendly staff and easy in and out, never had a problem with staff or service there care for you
Oct 27, 2023
Parking is tuff but the overall experience was good
Oct 26, 2023
Always friendly and professional as well as prompt.
Oct 23, 2023
They were very nice, And patient...
Oct 19, 2023
Answered all my questions in a way I understood.
Oct 13, 2023
This team of professionals were very patient and kind to my autistic ADHD child who was very animated the whole time.
Oct 13, 2023
Very friendly and professional.
Oct 11, 2023
The staff are very friendly and helpful
Oct 9, 2023
Thank you to the Eye Doctors of Everett team who is quick to respond and resolve matters that concern both scheduled and walk-in appointments. I also want to thank the optometrist there who has helped me with my prescription safety glasses for work. He has been very accommodating and really knows his stuff. He was able to adjust my safety glasses easily, so it sits squarely on my face for good vision and safety. Yes, I would recommend this team to family and friends who need vision (prescription) services. Thank you for your professionalism and friendly & down-to-earth customer service.
Sep 17, 2023
Nice people, good service, and I got a fabulous pair of glasses at a reasonable price.
Sep 17, 2023
Easy to get an appointment, Friendly kind staff Kind knowledgeable doctor
Sep 16, 2023
Dr Q is great! Whenever I have questions about my vision he explains it in an understandable manor.
Sep 16, 2023
Dr. Q and his staff are caring, supportive, and highly capable and professional.
Sep 15, 2023
Great staff very professional. It was my son’s first eye exam in years and it went by quickly and was an enjoyable experience for him to.
Sep 14, 2023
Front desk is horrible!! No focus on the human just insurance info to make sure no money falls through the cracks. How bout saying "hi, we're glad you're here"! I didn't feel the least bit welcomed ,not sure I will be back.
Sep 14, 2023
I made the appointment because I thought I had sawdust in my I and the Dr. found it was metal. he got it out without a problem. the experience as a whole was wonderful. everyone there was so kind and made the experience very nice and painless. I had two followups and it was the same each time. Wonderful people and great experience. I would and will recommend this office any time I can. God bless you all.
Sep 9, 2023
Friendly and compassionate staff!
Sep 8, 2023
The best staff in town!
Sep 7, 2023
Very rude, the doctor is great but when you have a receptionist or tech that does not have patience for children it makes it hard to recommend services or this clinic in general to other people. If you are in the customer service industry that requires you to have patience and professionalism with people of all ages. My child did not deserve the way he was spoken to and maybe instead of pushing yourself away from the desk and scolding him and saying you will not continue until he stops looking up you should have asked why he was looking up. I understand the machine programs itself but ask the question versus scolding a child. Also when bringing it to her attention that she should have approached it differently she was extremely rude and unprofessional about it and decided arguing with the parent would be a better choice. This also has not been the first incident here as my husband previously experienced a bad visit with the same individual the last time he took our son. I guess this may be notorious for this clinic as there are several google reviews stating the same. We will not be back and will NEVER recommend this place to anyone.
Sep 1, 2023
I get really anxious when I have to go out and be around others and I can honestly say every time I have had a visit to Eye Doctors of Everett they have made me feel so comfortable and welcome. There is a genuine positive feeling from all the staff every time and they all welcome you in as if you were a friend or family. Also very important they are very professional and I feel my eyes are well taken care of and that I am looked after and never pressured.
Aug 19, 2023
I love Dr Nguyen! ! I have been a patient for years. He is kind, knowledgeable and has wonderful chairside manner 😀The staff are excellent, Ben in particular knows his stuff!
Jul 26, 2023
Doctors are Fantastic ... Front desk is less than customer focused.
Jul 24, 2023
Very fast and courteous service and great DOCS...
Jul 6, 2023
I don't feel that I even got an eye exam. Other than dialating my eyes and the doctor spending about 2 minutes with me that was my entire exam. I have been getting eye exams for many years and I have never had to have two appts. regular eye exam and diabetic eye exam. I am debating if I will come back. My last exam before this one everything was done in one appt. and I received an excellant exam, so I don't understand why this one was so different. I know you were short handed, but that is no excuse.
Jul 4, 2023
I have been going to this Eye Doctors of Everett for years and they are superb. They are kind, friendly, and they know their business and what insurance companies cover.
Jun 29, 2023
Always a positive experience with friendly but professional staff and doctor.
Jun 24, 2023
I got a referral from my daughters pediatrician and was pleased with everyone we worked with. Nice staff.
Jun 14, 2023
Friendly staff. Ben is great!
Jun 11, 2023
The whole team at the Eye Doctors of Everett was just great! They made me feel comfortable the minute I walked in. I came in to try out contacts, and the doctor was awesome of how he explained how they would work for me. Very personalized! Looking forward to seeing them again for my contact fitting!
Jun 9, 2023
Excellent, supportive staff and doctors who are friendly, informative, not rushed, polite and considerate. I never sense any "care fatigue" in the routine eye exams. Very happy with their services for several years running.
May 22, 2023
Great service. We had a great service staff was friendly and helped a lot. Kids were excited to get their eyes checked.
May 17, 2023
The doctor is great, and he is very charismatic. I love how he makes my son feel comfortable and less nervous to be there. We are happy to be receiving his help.
Apr 26, 2023
Everyone in the office was friendly and proficient. The doctor was supernice and informative. They will be my new eye care provider.
Apr 13, 2023
The lady who taught me how to wear contact was awesome. Nice and in a way that you feel like it isn't customer service but genuine human to human interaction. Down to earth and supportive!
Mar 23, 2023
Dr. Nguyen is great - very friendly and good at explaining information in understandable terms. Rest of staff great too. Calling from outside and masking is mildly annoying.
Mar 23, 2023
Dr. Nguyen is friendly, knowledgeable, and thorough. He has a great staff, that is always so helpful to me when choosing glasses.
Mar 17, 2023
Heather(Rachel;) was my first contact with 'Eye Doctors of Everett,' and a darn good secretary-receptionist. Heather asked all the right questions and scheduled my appointment ASAP. I was very concerned about that because getting my eye exam and glasses was essential for my driver's license before April 2nd. Dr. Nguyen was fantastic, thorough, and had a great sense of humor. Everyone out front treated me well. I appreciate them all.
Mar 17, 2023
Dr Nueyn and the girls are great. Wonderful reception. Very courteous.
Mar 16, 2023
Most of my friends who need eyecare (A) live outside the Everett area and (B) have their own eye doctors, so it is barely likely that -I- would be asked to refer them. -- Lew Merrick, PE
Mar 16, 2023
I have been impressed with everyone at Eye Doctors of Everett for their patience, kindness, willingness to listen and answer questions, and even their sense of humor!
Mar 16, 2023
Great eye doctors office. The front office staff is very nice and welcoming and happy to answer any questions. The optometrists are are very helpful and knowledgeable and are happy to make the appointment as quick and painless. 😊
Mar 15, 2023
Been coming here for decades. Patty is great at helping me pick out frames and her and Ben are very professional and welcoming.
Mar 8, 2023
Everyone was kind, professional and on time
Feb 23, 2023
Always excellent customer service. Ben is an excellent employee!
Feb 10, 2023
Thank you for the great service. The staff was very helpful and friendly. The Doctor was great. Glad I found them many years ago and go yearly.
Feb 4, 2023
You guys are respectful very caring an explain things from start to finish
Feb 2, 2023
A routine eye exam took 2 hours and when I showed up there they wouldn't let us in because too many people in the waiting room and we waited outside even though we had an appointment in 5 minutes.
Feb 1, 2023
The receptionists and doctors are so kind and really want to help care for your eyes! Their frame selection isn’t the largest I’ve ever seen but I think that’s to their benefit because it’s not overwhelming and they’re all really beautiful and in style frames! Also the turn around time for new glasses is SO FAST!! I can’t say enough good things- thank you for your care!
Jan 21, 2023
Always professional but kind from front desk to nurse & doctors, lab & staff, concerned about their patients.
Jan 20, 2023
Everyone was very nice. Office clean and right on time.
Jan 14, 2023
I had a very good morning at the eye doctors. The girls up front were nice, the dr was great and explained everything. And the guy who handles the glasses up front when I was done was very nice.
Jan 6, 2023
Very nice group of people. Ben Decker, went way out of his way to get me the glasses I needed.
Dec 30, 2022
Treated courteously by all staff. Answered any questions fully. Wasn't pressured into buying more expensive frames than insurance covered.
Dec 30, 2022
Nice friendly staff and they are no covering anything up they tell you the true and try not to sell anything to you
Nov 25, 2022
Very polite and professional,prompt service,and fast glasses
Nov 18, 2022
The entire staff is so personable. The office manager (?) has taken amazing care of me since I started being a patient, recognizing me every time and last year took extra steps to get me into an eye specialist for a specific condition that called for specialized help. The gentleman who fits your glasses is super friendly and fun to chat with. The doctor is thorough and puts you at ease. I always feel like everyone is familiar and I’m well taken care of.
Nov 4, 2022
I was so grateful to everyone for their kindness and excellent service. I got glasses that I love and a prescription to treat my dry eyes. Thank you all!
Nov 4, 2022
When I showed for my Appointment, I found out it was canceled. They still made time to see me. I thought it was very cool.
Nov 4, 2022
Very pleasant office staff. The doctor was very helpful made my visit great
Jun 30, 2021
Great attention to provide what you need . 100% good team work.
Jan 9, 2021
The doctor and staff take the extra time to ensure everything is correct. That extra attention means a lot. For those that don't like wearing masks, you are gunna have a tough time. But eye for one like the covid protections. See what I did there? Eye. See. Heehee
Jan 3, 2021
Wonderful with kids! My kids have gone here for years and we’ve always had great service from the whole staff!
Jan 2, 2021
Ben went to a great deal of trouble to complete my transaction which required much waiting etc for a fax that wouldn't come through. He was also just wonderful to make me comfortable as possible when I arrived over an hour early. Covid19 honoring
Dec 30, 2020
Great office, clean and Welcoming everyone. Everyone is wearing masks. The optometrist was great with my twins was able to get their prescription set up and explained everything. Answered all my questions. Great place!
Dec 6, 2020
Always a very friendly staff, especially the Dr.
Dec 2, 2020
Doctor is very friendly and knowledgeable. He was able to get good photos of my eyes, so I didn't need to be dilated. Huge plus! Also, very patient to listen to my concerns and questions.
Nov 19, 2020
The dr. and staff are thorough, professional and reassuring. I have the greatest confidence in this Eye Doctors.
Nov 15, 2020
These people are so kind general, I love my eye doctor
Nov 8, 2020
Very professional and friendly staff, most of whom have been there a while.
Nov 6, 2020
My family and I have been coming here for years. We have always had a great experience.
Oct 10, 2020
This year, perhaps due to COVID fears, the appointment felt very rushed and less thorough than in past years. But the Dr. seemed very confident and efficient; his conclusions regarding my eyesight seemed professionally given. Since I am not experiencing any problems with my vision, I am satisfied with his assessment.
Oct 3, 2020
I recommend E Eye Doctors of Everett for there Outstanding Service, friendly attitude, and for there continued follow-ups with patients.
Sep 18, 2020
Very nice fast and friendly service . I recommend them to all my family and friends.
Sep 12, 2020
All 3 of my children are patient's and they care! My daughter had a roth spot in one of her eyes that even the doctor's at Seattle's children when we went for a follow up referral did not see until I pointed it out the same way the eye doctor at the Everett eye clinic showed me during her examination, by the grace of God it has resolved but if it was not for him I would have never known. Oh, and Mr. Ben the eyeglass engineer he is the best! Warm wonderful spirit and is willing to go the distance to make sure that your eyeglass wear is correct and of quality craftmanship.
Sep 11, 2020
I've been happy with the care I've received from Eye Doctors of Everett.
Aug 15, 2020
State of the art equipment and a dedicated staff. Selection of glasses was slim.
Aug 7, 2020
I only go to the Eye doctor in Everett. I moved 3 1/2 hours away and I still use them. They are so customer service orientated.
Aug 1, 2020
Doctor was very thorough and explained everything well.
Jul 23, 2020
Everyone there was very nice, very kind and patient.
Jul 20, 2020
The staff were very nice and accommodating, patient and kind! Thank you!
Jun 11, 2020
good fast friendly service
Jun 11, 2020
the optometrist was very nice!
Jun 6, 2020
Professional and kind staff who are very knowledgeable!
May 31, 2020
My eye doctor appointment was so good omg! I just love my eye doctor. Although I had to get my temperature taken and I had to wear a mask. It went very good
May 30, 2020
Everyone was helpful, friendly and it was smooth to make an appointment too!
May 25, 2020
Buen doctor paciente con los niños ,toma todo detalle del paciente en la consulta,y me a dado respuesta a mi duda.
May 21, 2020
Courteous staff and the doctor very attentive and professional
Mar 19, 2020
All good........Keep it all simple in survey....
Feb 22, 2020
The Doctor and staff are always friendly and professional. I'm able to discuss my needs and options with the doctor without feeling rushed and I feel like he really listens.
Feb 9, 2020
The vibes were amazing, and the lady and doctor with me were very helpful.
Feb 5, 2020
Excellent office staff and caring doctor
Feb 1, 2020
Easy and extremely helpful. They were informative while explaining my benefits and what they cover and offer. Appt time was easy and I didn't have to wait. The two people I dealt with before seeing the ophthalmologist were outstanding and I absolutely wish I remembered there names here. Definitely first class all the way around.
Jan 15, 2020
I like how prompt and easy it is to get and be reminded of the appt. They are always very pleasant and professional.
Dec 18, 2019
Everyone was super friendly and helpful. Appointment went smooth and easy, which was great for a first time patient. They helped me in advance even, to verify that they took my insurance before I even had an apointment. I'm excited to have my care there in the future, and have already recommended them to my coworkers.
Oct 19, 2019
Great place to get dilated! Eyes of course. Professional, friendly and knowledgable. Come on down and "see" these folks!
Oct 18, 2019
Very friendly and professional
Oct 5, 2019
Awesome care and comforting experience for my daughter!
Sep 18, 2019
Eye Doctors of Everett is the most warm and welcoming medical practice I have ever been to. Year after year they are very thorough and professional, they make sure to explain everything clearly to me and are very patient when I have questions and they do so in a way that makes you feel truly valued and respected as a customer. The entire team has always been that way with me and with other patients who have been there at the same time. So my highest recommendation for anyone looking for great eye care from toddler to senior.
Aug 21, 2019
Staff was friendly and personable. Doctor nguyen was great
Aug 3, 2019
This is a great place to go for an eye exam and get your eyes taken care of. They have an abundance of frames to choose from. They are a very professional team and we would recommend them to everyone.
Jul 26, 2019
From the beginning to end of my appointment, the customer service, professionalism, and genuine interest in my needs was impeccable! Environment and feel of the office was positive and well kept. They have a patient for life! Thank you for such great service and care.
Jul 20, 2019
They have always been very professional yet personal which makes me feel more comfortable. I appreciate that they give me options to try, even when I didn't think I would be open to it.
Jul 7, 2019
Person doing the glasses and going over the insurance very rude and discriminatory to people on state insurance. I don't appreciate it. I will bring my kids but I will not be back for myself. Thanks
Jul 3, 2019
Reply
Our family has been going to Eye Doctors of Everett for 15-20 years. We have always received great service from the office staff as well as good great help from the doctors.
Jun 28, 2019
I was very impressed with my service...and especially Dr. Nguyen. He was very thorough and helped me to understand my options ... Would definitely go back again.
Jun 21, 2019
This is by far the best eye place I have been to since leaving in Washington for over two year's. The staff is always polite and attentive and the eye doctor is kind and knows his stuff well.
Jun 21, 2019
My Eye Dr is quite wonderful! I would recommend him to anyone.
Jun 21, 2019
Always a pleasure! Professional, friendly and quick!
Jun 14, 2019
Great service from long standing employees. I only go once a year but every time I feel like I am remembered and treated as a valued client.
May 31, 2019
Friendly service, great selection of eyewear
May 30, 2019
Very friendly and professional staff.
May 15, 2019
I felt like the service was complete in all areas .
May 14, 2019
Professional, polite, and very friendly!
May 8, 2019
Nice staff. Dr. Nguyen is friendly, helpful, knowledgeable and has a great sense of humor. They are very accommodating.
May 4, 2019
Their very nice and know what their doing and they take people with low income
May 3, 2019
Great staff and Dr kept me apprised of the eye damage. Great news. Thanks
May 2, 2019
Have been coming here for years Patty is the best
May 2, 2019
I haven't had an eye exam in a long time because a very bad experience but The Everett Eye Doctors of Everett were great!! very knowledgeable & super nice. I would recommend them to anyone thank you guys very much!!
Apr 26, 2019
So I was just here for my son Jordan. And Carman was so rude and nasty. I not sure what her problem is with me. Everytime i talk to her she cut me off and I can't finish what I was said. She like that over the phone and in person. And they not ok. She need to learn now to treat people. Everyone else it ok. Beside her. She work in the front desk. I was just in there on Thursday the 18th with my son. She was ok. I still feels a nasty attitude from her. So.in the future she need to treat people right and not have a bad attitude. Thank you.
Apr 20, 2019
what type of glasses do i need the 125 readers but not driving? i can buy them at sears and have them issured
Apr 19, 2019
I like their service... Doctors are great..You can get the eye exam an glasses all in the same place. Great service online support, reminders.Nice organized practice.
Apr 11, 2019
The staff at the eye doctors has always been friendly, courteous and, helpful. They have helped me to see again!
Apr 7, 2019
Staff and Doctor's are awesome. Always a good experience.
Apr 6, 2019
Always a pleasant visit to this very professional, knowledgeable, patient practitioner. Highly recommend.
Mar 23, 2019
I was almost an hour early, and still I had a less than 10 minute wait time. The staff and Doctors were very nice and friendly. I would recommend them to anyone who asks. Thank You!
Mar 13, 2019
We have come here for a couple decades or more and always feel that our eyes have been well cared for. The staff are friendly and professional.
Mar 7, 2019
I would definitely recommend Eye Doctors of Everett to both Friends & Family. They were able to book my appt. very quickly. They did such a great job explaining my Insurance benefits (ins. is so confusing). I knew exactly what to expect to have to pay out of pocket. Everyone there was very professional & made me feel very comfortable. Can't wait to get my new glasses!!!
Feb 28, 2019
Everyone very knowledgeable and kind
Feb 10, 2019
Got me in right away. Friendly staff. Was impressed with Dr Quang. Good humor along with thorough information.
Jan 23, 2019
The receptionist was very warm and welcoming upon my first visit to the office. They were very helpful and willing to help me out with my situation. I have not had service like that in years and will be recommending many friends to that optometrist! Thank you very much, I cannot wait to get my glasses from you guys!
Jan 16, 2019
My experience was amazing everything from check-in kissing the doctor to purchase in glasses everybody was so friendly an accommodating and the eye doctor himself was funny and very knowledgeable I would definitely recommend this place to everyone.
Jan 12, 2019
Great service and friendliness. My only gripe is that wait-time is typically long ... 20-25 minutes.
Jan 11, 2019
The whole crew was great they helped me pick out my favorite glasses I'm a young lady first time wearing didn't really know what kinda glasses fitted me but they helped me
Dec 12, 2018
The staff are all so friendly! They are also very knowledgeable and helpful!
Dec 12, 2018
I had to pay an additional $80 for contact fitting... which I was unaware of until AFTER the appointment.
Dec 6, 2018
Easy to make appointment and time to see Dr is on time and people’s work there really good helping me to understand what I need 👍
Dec 4, 2018
Good doctor..caring and thorough. Ben and Patti are smazing with their service and smiles
Nov 19, 2018
Great customer service! Everyone was nice and very helpful!
Nov 14, 2018
Very quick and efficient with my annual eye exam for contacts and glasses. Doctor was friendly and knowledgeable. Will go back.
Nov 8, 2018
Excellent service!!! And speak Spanish
Oct 25, 2018
Es muy bueno que tengan una persona que habla español
Oct 25, 2018
Great team of professionals here. Good about appointment reminders through unobtrusive means. Took the time to explain things in layman's terms. TRICARE types - they have an awesome handle on how to maximize your benefits. Highly recommend.
Oct 22, 2018
From receptionist's to the eye Doc's are very pleasant and professional as it get's. The experience here is always warm and welcoming and always aware of your time to get you promptly in and out without hurrying any part of the visit....
Oct 19, 2018
I've never had a bad experience here. Staff is so friendly and knowledgeable. Office is always neat and tidy. My orders get here fairly quickly.
Oct 15, 2018
Great Doctor, very professional!
Oct 13, 2018
Friendly and very nice staff, I loved the service.
Oct 13, 2018
My child broke 5 pairs of glasses in one year, Eye Doctors of Everett assisted me with excellent service every single time.
Oct 9, 2018
Had to wait a bit, but a good experience!
Oct 6, 2018
Great staff and easy to understand any issues with your eyes.
Sep 16, 2018
Super friendly, knowledgeable and local!
Sep 14, 2018
Eye Doctors of Everett has always been a warm, friendly and welcoming place to me. I tend to be rather anxious when I have to go out around people I don't know but the staff always treat me in a way that makes me feel very comfortable. Dr. Nguyen is always very professional and warm and makes me feel like my eyes are well taken care of.
Aug 18, 2018
Eyes Doctor’s of Everett is such a superb team of professionals. The front desk is welcoming & friendly. The assistant’s are knowledgeable & helpful. The Dr is extremely brilliant, humble, kind, & informative. We’re so grateful we came across this practice online.
Aug 17, 2018
I have been going to Eye Doctors for some time and I am extremely happy with the care I have received there. The doctors are very nice as is the staff. The office atmosphere is professional as well as welcoming and pleasant.
Aug 4, 2018
Always pleasant and quick.
Jul 4, 2018
They are very nice and they know what they are doing!
Jun 24, 2018
Outstanding Customer Service, kid friendly,
Jun 18, 2018
The staff is fantastic! Been going to them for probably 20 years, they are great!
Jun 17, 2018
Excellent service, friendly staff and well informed staff. Felt very comfortable with the diagnosis
Jun 14, 2018
Very helpful staff, professional and personable.
Jun 9, 2018
Wonderful staff and thorough doctor. Highly recommend
May 12, 2018
Staff are kind , understanding and patient.
May 11, 2018
Great service and very personable
May 4, 2018
Service is All ways good and there very nice
Apr 28, 2018
Very professional anfpleasent staff
Apr 18, 2018
professional, and competent
Apr 16, 2018
I loved coming here!!! All of the doctors are nice and funny and nice.
Mar 28, 2018
We came back for eye exams and glasses due to the fact that when we came last year for glasses we had great customer service from the office staff. This was our second time for glasses and our first time for eye exams. The office staff is incredibly welcoming and kind. They made us feel at home and provided excellent customer service when it came to picking out glasses (which we are glad we did before our exam because we got our eyes dilated). The receptionist was kind, the lady fitting glasses was wonderful and the older gentleman that did our pre exam intake was cheerful and kind. All details that would bring me back for glasses in the future. Meeting the doctor for our eye exams was another story. While I feel confident that he is a great and thorough doctor, his interactions with us left a lot to be desired. His over confident and smug demeanor made me feel belittle and unheard. All of his responses to my comments and eye quality were smug and negative 'I don't know why anyone would choose to use a product like that', 'yeah, yeah, yeah....you should.....' not listening to me. 'I see you had RK, not very good at that but I've seen way worse. I had my RK surgery 21 years ago. I have been to multiple eye doctors since then. This is the first time I've needed a small prescription due to age and needing readers. I never had a problem after my eye surgery. I feel like this doctor just needs to pass out back handed negative remarks to make himself feel better. I felt insulted, repeatedly interrupted and belittled. The way the front office staff treated us was polar opposite to how the doctor treated us. I was disappointed, insulted and felt like I wasn't listened to. He wasn't even going to send me with a copy of my prescription. I had to ask for it.
Mar 26, 2018
Reply
I have been going to Eye Doctors of Everett for many years. They are very professional and great people.
Mar 25, 2018
The staff are awesome! very friendly ,informative and professional. I felt very comfortable & relaxed, that says a lot because I dread going to have my eyes checked
Mar 15, 2018
Everyone was extremely professional and nice! I went in to make sure my prescription was accurate and was in and out in 15 minutes. They explained everything they were doing and since my prescription hadn't changed much, they even suggested I stay with the glasses I currently had instead of upselling a new pair. I'll definitely be going back!
Mar 15, 2018
The doctor turned around & walked away without stating he was finished.
Mar 8, 2018
Reply
Great staff /professional
Mar 3, 2018
Friendly staff, great service.
Mar 1, 2018
Always had good service with Eye Doctors of Everett
Feb 27, 2018
The service is outstanding and no waiting. They were all great and very helpful
Feb 16, 2018
I was very satisfied with my brief experience with Eye Doctor. The exam was thorough and the doctor took the time to discuss the details and gave helpful advice for self care after my visit.
Feb 7, 2018
I feel the first room we went into could be a little more inviting.
Jan 17, 2018
Very good experience, everybody so friendly and helpful. The dr.is very kind
Jan 12, 2018
Was seen for my appointment immediately. The doctor was great and the appointment went off without a hitch. Got fitted for two pairs of glasses right after my appointment, which I got for a very reasonable price. Very pleased with Eye Doctors of Everett.
Jan 6, 2018
Everyone was super friendly and Cowen to earth. The eye doctor was veer knowledgeable.
Dec 31, 2017
I am very satisfied with your service and would like to be a permanent client.
Dec 10, 2017
Friendly and courteous staff
Dec 9, 2017
Everyone is nice and inviting. Awesome customer service!
Dec 1, 2017
The staff here are extremely friendly. Dr Nguyen has great (chair side?) manner, and was able to recommend some non drug treatments for dry eye, and fit me with contacts, which I had wanted, but was not able to wear for several years. I will be back again and again!
Nov 19, 2017
They are always very friendly. they also go above and beyond in making me feel comfortable in all situations.
Nov 8, 2017
A great experience from reception to correction. Friendly and professional staff with prompt and efficient service.
Oct 27, 2017
Very nice team that works there and the doctor is awesome!
Oct 20, 2017
Everyone is very friendly and professional.
Oct 19, 2017
Very friendly staff, nice atmosphere, clean environment overall my appointment was great
Oct 13, 2017
The doctor is highly skilled and personable. I had individual service from the dr and staff.
Oct 2, 2017
My name is Daphne I am Eva mother and we had a wonderful experience during check in and the exam Dr. Nguyen is amazing! HE is so nice! All my kids love him. However when it came time to pick out everyone glasses the lady who helped us was very short with my daughter Eva. Eva just wanted to see of there was anything in a brighter color that she could choose from and this ladies response in a short unkind tone to her voice was "well you have limited choices and need to get over it". Now I understand it was at the end of the work day and it was kinda crazy but this was not the first time we had this kinda experience with HER last year she force a pair of glasses on Eva that Eva didn't even like and told her it was her only choice (which wasn't true) and too this day Eva hasn't worn them. In this most recent visit we didn't order any extra pair of glasses because of this ladies attitude. Eva left feeling defeated and disappoint all because this ladies did have the patience to deal with children. I would expect somone of her age and knowlege to have wonderful customer service skills that was just not the case. Now Ben is amazing he is so nice and wonderful with kids.
Sep 21, 2017
Dr. Nguyen and the staff were great! Helpful, nice and very professional.
Sep 16, 2017
I really enjoyed my visit and had all my questions answered.
Sep 14, 2017
Staff is very friendly & accommodating
Sep 8, 2017
From the moment I have walked in the door until I was on my way back out I have always been treated with great respect and kindness. Dr. Nguyen is great, he does a thorough job and leaves me feeling confident that my eyes are well cared for.
Aug 17, 2017
The doctors are very friendly and make you feel at ease. Excellent service every visit.
Aug 11, 2017
They have a very friendly staff, very willing to help in any way.
Aug 7, 2017
Nice to see that you care about your customers and patient's.
Aug 2, 2017
you provided me withfast friendly service and took the time and effort to gently communicate. I would recommend you 100%.
Aug 1, 2017
Your office ladys and doctors are very good at taking care of all your patients in a very supportive way to keep seeing and make me enjoy all my visits acordly thank you for every thing you have help me with and getting me to Retina doctor promptly.
Jul 31, 2017
check these guys out... they do very good work, and are VERY accommodating, to schedule changes, and work with all kinds of situations.
Jul 27, 2017
I was very thankful, for everyone, at Eye Doctor's of Everett. I will continue seeing Dr. Nyguen for all of my appointments. I did contact my Savan pharmacy, and they promised to fax to you an updated medication list for me. I am grateful Ben cleaned and tightened my reading glasses. They are working perfectly. I like my bright red eye glass case. May God richly bless you, and keep you under the shelter of his wings!
Jul 21, 2017
Excellent care. Very competent and professional.
May 22, 2017
Two things... The prices of your frames. Wallet overload! Only the middle class and up can afford to buy them (and I even question whether middle class could either) Way to expensive. I told the training Dr I could not would not do the glaucoma test where it touches your eye. (I cannot let you do it no matter how I try and it causes high anxiety then I start to cry) what does she do? She comes at me with that test! To be a good sport I said ok I'll try once but I don't see why I even had to! I don't care if it only feels like an eyelash. When I tell you up front that I cannot do something don't subject me to it!
May 21, 2017
I struggled to find a place that would accept my daughters insurance. I called Eye Doctors of Everett and told them my struggle. The receptionist was patient and kind. After being on a brief hold she came back and let me know that they would be happy to accept my insurance. We arrived a few hours later. They had the selection of approved frames ready for us to look at. Everyone was happy and kind. This is my daughters first pair of glasses, she was a bit nervous. Everyone made her feel comfortable and she enjoyed not being treated 'like a kid'. We know our insurance has limitations and we appreciated not being judged by it. We had a great experience!
Mar 13, 2017
very energetic and freindly
Mar 9, 2017
Really great people, a very friendly environment! Absolutely love them!!! <3
Mar 6, 2017
IT IS A PLEASANT EXPERIENCE TO VISIT YOUR OFFICE. ALL OF YOU SPEND AS MUCH TIME WITH ME TO ANSWER MY QUESTIONS AND NEVER SEEMED RUSHED WHICH KEEPS US PATIENTS ASSURED THAT YOU ARE DOING THE BEST POSSIBLE TO CORRECT MY VISION. THANK YOU FOR THIS SURVEY WHICH IS EASY TO UNDERSTAND AND ANSWER. I THANK ALL OF YOU FOR WHAT YOU ARE DOING TO MAKE MY VISION BETTER. RICHARD LATHOM
Jan 26, 2017
Great service. Very helpful and informative.
Jan 23, 2017
Dr. Nguyen was so great with our family. He has excellent patient care and bedside manner. My husband, my daughter, and I all had appointments consecutively. They were so accommodating. His assistant and the person who helped my daughter choose her glasses were amazing.
Jan 13, 2017
Quick, sweet, service. Just right experience while having my eyes checked.
Jan 6, 2017