Eye Designs Optometry - Sunrise

Dr. Thomas H. Murphy

Star Star Star Star Star 155 Reviews

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Reviews

StarStarStarStarStar Thank you —    (Patient since 2009)

Just want to say the staff at Eye Designs are so courteous and helpful. I have been going here since about 2009 and everyone I have seen has been most polite and thorough. Cyndie goes out of her way to assist with anything that is needed to be done with the glasses. I always look for her to help me. Thanks to Michael for his assistance with a letter from the doctor that needed to be FAXED to an Ophthalmologist. Everyone is great. Thanks again.


StarStarStarStarStar Great visit. Staff friendly and helpful. —    (Patient since 2001)

Great visit. Staff friendly and helpful.


StarStarStarStarStar Everything was outstanding and very quick, the ... —    (Patient since 2008)

Everything was outstanding and very quick, the whole team was very knowledgeable and very helpful.


StarStarStarStarStar They are great but I wish they had a better fra... —    (Patient since 2004)

They are great but I wish they had a better frame selection.


StarStarStarStarStar  —    (Patient since 2009)

Everyone was friendly and professional. The Dr. was knowledgeable, thorough and patient. It was a very pleasant experience.


StarStarStarStarStar I was very impressed! .. —    (Patient since 2010)

I was very impressed with the young Doctor who performed my examination. She was very through and informative of my current condition. I was very pleased with her work, and that of the young man who did my initial examination.


StarStarStarStarStar I was a little surprised at the amount I had to... —    (Patient since 1994)

I was a little surprised at the amount I had to pay for my sunglasses. I feel I should have been told prior to choosing them that this particular brand didn’t cover as much as most others. I was told after I chose them, however, if I new prior, I would have gone with another brand. The optometrist was excellent.


StarStarStarStarStar I had an eye issue and was seen immediately whi... —    (Patient since 1995)

I had an eye issue and was seen immediately which I greatly appreciated!! Always good experiences at Eye Designs.


StarStarStarStarStar Eye Designs is the best! —    (Patient since 2005)

All of the staff was courteous. All were very thorough. I have been going to eye designs for decades.


StarStarStarStarStar Dr. Basquet  —    (Patient since 2021)

Dr. Basquet Is the best his examinations are thorough, complete, and he makes you feel like family. He is absolutely one of the best doctors I’ve ever seen in my entire life! He’s known us over the years and continues to help us out with our vision issues. The visit couldn’t have been any better! Thank you


StarStarStarStarStar The service was excellent. The doctor was great... —    (Patient since 2021)

The service was excellent. The doctor was great. This will be my permanent location for exams and glasses


StarStarStarStarStar Love, love, LOVE! —    (Patient since 2021)

I LOVE this office!! I have a hard time finding glasses that fit my narrow face. Cyndie sat down with me and knew EXACTLY which ones would look good, and helped me customize colors, sizes, and lenses to my liking. It was all very low pressure and she was very knowledgeable and friendly. I would 100% go back and very highly recommend.


StarStarStarStarStar Eye design survey  —    (Patient since 2018)

The Lady was very helpful


StarStarStarStarStar Outstanding —    (Patient since 2014)

Outstanding experience from start to finish. Dr. Baskett is very cool and knowledgeable. I felt very taken care of. And I love my new frames!


StarStarStarStarStar Awesome Experience! —    (Patient since 2014)

I had the best optometry visit today. I got into the testing very quickly, it was easy and pleasant. I loved the doctor that performed my exam. He was informative and made me feel very comfortable. Great guy! The staff are great and were super helpful in helping me pick out some awesome frames. I can hardly wait to get them!


StarStarStarStarStar Wonderful staff and great doctors. Have been g... —    (Patient since 2007)

Wonderful staff and great doctors. Have been going here for almost 2 decades and the service is great with friendly, professional staff.


StarStarStarStarStar Very friendly atmosphere. The doctor was very ... —    (Patient since 1996)

Very friendly atmosphere. The doctor was very thorough and made suggestions and a referral.


StarStarStarStarStar  —    (Patient since 2019)

Very satisfied with the service. The staff was great . Very helpful and answered all my questions. I highly recommend you visit Dr Murphy’s office. Thank you


StarStarNo StarNo StarNo Star Very disappointing visit. From optometrist to s... —    (Patient since 2011)

Very disappointing visit. From optometrist to support staff. Seemed like a money grab. Didn't seem valued. Have no idea what my vision is. Seemed like they wanted to sell me contacts. - Asked that question multiple times.


StarStarStarStarNo Star Great to see you can fix my prescription  —    (Patient since 2006)

Great to see you can fix my prescription


StarStarStarStarStar My glasses broke and they got me in the same da... —    (Patient since 2015)

My glasses broke and they got me in the same day. I have a new pair on order with them now. Fast service.


StarStarStarStarStar Very clean and professional office. —    (Patient since 2000)

Very clean and professional office.


StarStarStarStarNo Star Greatplace for Optometry services —    (Patient since 2007)

I first decided to use Eye Designs because the open hours were convenient for me and they accepted my Vision insurance (VSP). But also found helpful staff and knowledgeable doctors. Good variety of eyeglasses, however, the downside is many of the frames are fairly expensive. Still, I usually am able to find frames that are good looking and also covered by my insurance.


StarStarStarStarStar Everyone in the staff was very nice! My appoint... —    (Patient since 2015)

Everyone in the staff was very nice! My appointment started on time and they assisted me with all the insurance information. It was a good appointment.


StarStarStarStarStar I’ve been coming here for 20 years just a wonde... —    (Patient since 1999)

I’ve been coming here for 20 years just a wonderful place and great service!


StarStarStarStarStar The staff is always friendly and knowledgeable,... —    (Patient since 2013)

The staff is always friendly and knowledgeable, very professional and always concerned about their customers.


StarStarStarStarStar Amazing staff —    (Patient since 2013)

Always have a great experience at this location! Very friendly and informative!


StarStarStarStarStar The staff is always very courteous and helpful.... —    (Patient since 1997)

The staff is always very courteous and helpful.


StarStarStarStarStar Excellent Customer Service —    (Patient since 2016)

From beginning to end my experience was amazing. I was made to feel comfortable by the whole staff, esp Vanessa. She was very patient with me in finding the right pair of glasses for my budget. Thank you!


StarStarStarNo StarNo Star The exam I was happy with - liked the Doctor. A... —    (Patient since 2018)

The exam I was happy with - liked the Doctor. At the end when picking the lens packages they kept trying to offer me the most expensive package. I had to keep asking what my other options are and finally got to chose what I wanted to pay for. Still pricey. If the pricing was cheaper i would definitely go back.


StarStarStarStarStar Very nice staff and waiting time not too long. ... —    (Patient since 2009)

Very nice staff and waiting time not too long. Optometrist really took the time to go over everything and was very knowledgeable.


StarStarStarStarStar I will be going there for my future eye and eye... —    (Patient since 2018)

I will be going there for my future eye and eyewear needs


StarStarStarStarStar The interaction with provider and the staff was... —    (Patient since 2003)

The interaction with provider and the staff was satisfactory. The young male technician was patient, kind and thorough. The female provider was excellent no sales pressure for unnecessary add-on services. She was also informative offering a variety of options for my eyes and treatments for dry eye. My only concern, which is kind of major was the cleanliness of the facility. The floor scratches didn’t bother me but I couldn’t stop wonder when was the last time the floor was swept and mopped, there were scraps of paper and dust everywhere, which naturally grossed me out regarding the equipment. Not one alcohol wipe was used to clean the various machines in my presences - yuk!! I hope they were thoroughly cleaned before I arrived but it would go a long way to show an attempt a cleansing them; like the dentist and primary care office does when using equipment on customers. IJS.


StarStarStarStarStar Always professional and courteous.  —    (Patient since 2014)

Always professional and courteous.


StarStarStarStarStar Eye Designs on Sunrise is FANTASTIC!!!!!!!!!!! ... —    (Patient since 2018)

Eye Designs on Sunrise is FANTASTIC!!!!!!!!!!! I called in the morning and they were able to squeeze me in with a same day appointment. I was taken care of fast and efficiently. Cindy really knows how to do her job and make you feel confident in the glasses that are right for you!


StarStarStarStarStar very courteous and professional staff, as usual... —    (Patient since 2007)

very courteous and professional staff, as usual. everything was explained and made easy to understand from the doctor to the technicians, all were so helpful and most kind. been going here for over 10 years now and see no reason to go anywhere else.


StarStarStarStarStar LOVE CINDY SHE IS ALWAYS PROFESSIONAL AND ACCOM... —    (Patient since 2004)

LOVE CINDY SHE IS ALWAYS PROFESSIONAL AND ACCOMODATING.....


StarStarStarStarStar This location is the best!  —    (Patient since 2018)

This location is the best!


StarStarStarStarStar Thanks for the eye exam.. g —    (Patient since 2006)

Thanks for the eye exam.. great service


StarStarStarStarStar  —    (Patient since 1997)

Great service-after ALL these years, Doc Murphy stills know what he's doing. Cyndie was very helpful, great person to deal with.


StarStarStarStarStar Another good annual visit... —    (Patient since 2012)

Another good annual visit to Eye Designs. I really like the fact that I can make an appointment on a Saturday morning. After the exam, I decided to order prescription sunglasses. The young lady helping me was extremely patient, explained my insurance coverage well, broke down the prices of the two different brands I had debated, and we even found a pair online that I liked in a different frame and lens color I decided to get.


StarStarStarStarStar Everyone was very helpful and professional. The... —    (Patient since 1996)

Everyone was very helpful and professional. The doctor and the staff were great. The appointment was very pleasant. There was very little wait time.


StarStarStarStarStar Dr Gillett was delightful. —    (Patient since 2013)

Dr Gillett was delightful. I have to say I have never particularly enjoyed an eye exam before but the experience was very pleasant.


StarStarStarStarStar I was recommended here by a friend 3 years ago,... —    (Patient since 2016)

I was recommended here by a friend 3 years ago, and I have been happy with the service ever since.


StarStarStarNo StarNo Star mixed feelings about appointment —    (Patient since 2007)

The examination appeared to be thorough, but I had the feeling that I was being encouraged to spend money on products and I didn't have time to verify if these products were really necessary. Doctor told me I had dry eye and had the CHANCE to attract mites in my eyes, but there were no mites. She recommended a treatment with products that ended costing me more money than I expected. (plus 1/3rd of the treatment products was out of stock) Also, I never got a chance to ask what would happen if I chose to no use this treatment. She said my vision had only changed slightly and because of my inconsistent diabetes condition my vision MIGHT change, yet she encouraged me to get new glasses. I chose to not get new glasses at this time. the reason I go to Eye Designs is because they are covered by my VSP insurance. However, because their prices seem to be increasing, I'm planning to shop around for cost savings with other VSP providers.


StarStarStarStarStar Great Customer Service! —    (Patient since 2018)

Wow, I've gone to a few different eye places before and this one was the best experience I've ever had. Everyone there was so attentive and everyone was very well informed about their stuff. It was amazing. Their technology and routine is outstanding also. Great place for sure!


StarStarStarStarStar We have been going to Eye Designs for years and... —    (Patient since 1999)

We have been going to Eye Designs for years and we have had excellent customer experience here.


StarStarStarStarStar My experience at Eye Designs was great from my ... —    (Patient since 2014)

My experience at Eye Designs was great from my initial part of the check up then with Dr. Murphy she's always patient and thorough. Once I was done Carol helped me find the best glasses that fits my face!


StarStarStarStarNo Star The optometrist is great, explained everything.... —    (Patient since 2010)

The optometrist is great, explained everything. The tech who discussed my frames and lenses also great.


StarStarStarStarStar Professional and friendly staff. I've been a pa... —    (Patient since 1995)

Professional and friendly staff. I've been a patient for more years than I care to count and would not go anywhere else for my eye care needs.


StarStarStarStarStar Feel like fanily —    (Patient since 2002)

I have been going to E.D. for 15 plus years and they have always treated me well and foliw up with my medical in reference to eyes. I appreciate the concern


StarStarStarStarStar will never go back —    (Patient since 2017)

After being presented with glasses that were WAY out of focus, the staff spent over 20 minutes insisting that I take the glasses with me. Then if I was still unhappy after a few weeks, I was to come back for a prescription review. These are normal reading glasses, no add ons, tint, progressive, nothing, just plain 2.25 reading glasses that did not work. My insurance was bill for in full for the glasses and frames using up my entire annual coverage for the glasses that never fit, never worked and that I never took possession of. Next year when my coverage renews, I will find a new office that cares about the customer, and not just strong arming people into taking a defective product.


StarStarStarStarStar From walking into the front door to walking out... —    (Patient since 2017)

From walking into the front door to walking out we were treated so great and recieved great feedback in what looks good too. I’ll be back each time.


StarStarStarStarStar Office visit 11/29/17 —    (Patient since 1999)

Great visit I have been with this office 18 plus years and each visit is as wonderful as the last.


StarStarStarStarStar Our last appt., was awesome and we got the best... —    (Patient since 2008)

Our last appt., was awesome and we got the best customer service from Dr. Murphy staff


StarStarStarStarStar very receptive to concerns  —    (Patient since 2017)

This was a great experience. Everyone was very receptive to my concerns for myself and my daughter.


StarStarStarStarStar Great Experience —    (Patient since 2017)

I normally go to the Arden Fair location, but not anymore. The staff at the Sunrise location were very helpful and courteous, which I sometimes had an issue with at the Arden location. I was on a tight schedule that day and they were able to get me in on time, provide me with the service I expected, help me choose the correct frames, and got me out in a very reasonable time. Great Experience.


StarStarStarStarStar I was very happy with our experience. The Dr. ... —    (Patient since 2017)

I was very happy with our experience. The Dr. And staff were very efficient and professional. Both my Son and I were fitted for glasses and are looking forward to getting them. They have a good selection and a helpful staff.


StarStarStarNo StarNo Star I feel like every time I come in I am charged ... —    (Patient since 2008)

I feel like every time I come in I am charged a fee that never existed in prior visits. I've been a patient since approx. 1997 and I doubt I will be back. Also, I was early for my appt and maybe I was invisible but it took 10 minutes for an employee to even acknowledge I was in the office.


StarStarStarStarStar Top-notch —    (Patient since 2010)

Dr. Baskett and staff are friendly, polite, knowledgeable, and professional.


StarStarStarStarStar Reception and doctor were great-5 stars! —    (Patient since 2006)

Reception and doctor were great-5 stars!


StarStarStarStarStar Eye Designs is fabulous for my eye needs, incl... —    (Patient since 2017)

Eye Designs is fabulous for my eye needs, including most importantly preventative eye issues, treatments, and procedures. The doctors and staff are highly qualified, friendly, and professional. I have been a client of Eye Designs for over six years and am a loyal client/customer. In addition, I love their selection of eye glasses and sunglasses which are from a variety of vendors.


StarStarStarStarStar Very knowledgable doctor, clean environment, an... —    (Patient since 2017)

Very knowledgable doctor, clean environment, and nice staff. I feel all my needs, as well as any inquiries are being met here.


StarStarStarStarStar Excellent! Doctor was a great help and solved ... —    (Patient since 2017)

Excellent! Doctor was a great help and solved 2 issues for me!!


StarStarStarStarStar Nice new glasses 2017 —    (Patient since 2011)

The staff is super nice and helpful and and the dr is very nice and helpful as well and the place is very very clean as well. They have so many glasses and sunglasses to pick from and they are willing to work with you and everything. I have been coming here . I highly recommend this place for everyone. And So in about 2 weeks they will call me to pick up my new glasses my prescription went up and also on top of it i now have to have bifocals as well on top of my prescription. And the glasses I got are so cute I love them 😃👓 an I will have to get used to how they are because they're gonna be made differently than how my current ones are because I have to have the Bifocals in them now so it will take some time to get used to and they explain everything to you and help you out with your new glasses and or contacts. I'm so excited to get my new glasses when they come in.


StarStarStarStarStar Dr. Pham spent quality time with me explaining ... —    (Patient since 2006)

Dr. Pham spent quality time with me explaining my condition, treatment options, and was very friendly and professional.


StarStarStarStarStar Super friendly and helpful staff as well as a g... —    (Patient since 2016)

Super friendly and helpful staff as well as a great eye Doctor whom helped explain all questions I had. Definitely staying with this place.


StarStarStarStarStar Eye Designs on Sunrise —    (Patient since 2012)

Great service to keep me coming back...


StarStarStarStarStar I got my eye exam and my questions answered and... —    (Patient since 2008)

I got my eye exam and my questions answered and a new distance glasses prescription filled.


StarStarStarStarStar It went well and I got the proper exam and advi... —    (Patient since 2008)

It went well and I got the proper exam and advice and a new distance glasses prescription filled.


StarStarStarStarStar A Positive Experience. —    (Patient since 2017)

My appointment was very good - everything went smoothly, staff was professional and pleasant. I loved having the laser view of my retina, making the ordeal of eye dilation unnecessary!


StarStarStarStarStar It was fast and easy. Everybody was professiona... —    (Patient since 1996)

It was fast and easy. Everybody was professional and friendly. The


StarStarStarStarStar Excellent service!! !!!!! —    (Patient since 2017)

Excellent service!! !!!!!


StarStarStarStarStar My home for eye care —    (Patient since 2000)

I have received eye care at Eye Designs Optometry for many years. Everyone there is knowledgeable, professional, and helpful. An eye exam will cover every important part of your vision. There are many choices of contact lenses and frames if you need them. I have VSP insurance which covers many of the services, but all options and costs are explained well.


StarStarStarStarStar Nice and Friendly. .everything was explained in... —    (Patient since 2016)

Nice and Friendly. .everything was explained in a clear manner and I was asked after every explanation if I had any questions after each procedure


StarStarStarStarStar Annoying but ok —    (Patient since 2017)

Optiscan was annoying it was stressful. :/ but everything else was fine.


StarStarStarStarNo Star Amazing Staff —    (Patient since 2013)

The staff is always willing to go above and beyond to assist. Doctor was amazing with both me and my little one. (4)


StarStarStarStarStar Great office  —    (Patient since 2016)

I really like Dr Baskett, he has been very informative. His level of care and attention to detail are impressive. Most of the office staff is friendly and willing to assist with anything you need. I'm very pleased with this office thus far and plan to continue my care with them.


StarStarStarStarStar I love you guys! Always kind and thorough! Than... —    (Patient since 2010)

I love you guys! Always kind and thorough! Thanks!!


StarStarStarStarStar Long time customer for a good reason —    (Patient since 1998)

There is a reason I've been going here for over 15 years!


StarStarStarStarStar My first visit at Eye Designs was great. The st... —    (Patient since 2016)

My first visit at Eye Designs was great. The staff was friendly and helpful and the doctor was fantastic. This is my new eye doctor.


StarStarStarStarStar Great eye doctor. Friendly staff. Very efficien... —    (Patient since 2004)

Great eye doctor. Friendly staff. Very efficient.


StarStarStarStarStar Family Patients For Many Years —    (Patient since 2000)

My family and I have been patients for many years. I did try another optometrist a few years ago, but came back. The staff is always professional and Dr. Murphy and other optometrists are friendly and knowledgeable. There is a large selection of frames with a wide price range.


StarStarStarStarStar Great service  —    (Patient since 2013)

I love this place! They are always nice and everyone is very knowledgeable. Been coming here for about three years and never have had a problem.


StarStarStarStarStar Great experience! —    (Patient since 2013)

Always professional and helpful. Very informative and speedy. Great experience as always!


StarStarStarStarStar doctor and staff were nice and professional  —    (Patient since 2016)

doctor and staff were nice and professional


StarStarStarStarStar  —    (Patient since 2016)

I had an excellent experience. Everyone was kind and professional. I would definitely recommend Eye Designs to all of my friends and family.


StarStarStarStarStar The doctors are great and caring ... —    (Patient since 2010)

The doctors are great and caring


StarStarStarStarStar A great place for eye care! ... —    (Patient since 2007)

A great place for eye care! The staff is always friendly, personable and extremely helpful. The exams are thorough and there is a goodly selection of eye-ware in many styles. I am a satisfied client who has been going here for years!


StarStarStarStarStar This visit to your store was much better than las... —    (Patient since 2015)

This visit to your store was much better than last year. The doctor was great, very helpful and informative. The young lady who helped me chose my frames was very nice as well.


StarStarStarStarStar Had the best thorough eye exam ever. Dr Mur  —    (Patient since 2006)

Had the best thorough eye exam ever. Dr Murphy went over every aspect of my exam. He explained everything answered all my questions. Staff was very courteous


StarStarStarStarStar Professional and Personal —    (Patient since 2011)

I always have a good experience at Eye Designs. The doctors are great and are always easy to talk to. The opticians are personable and care that you're happy with your selection of glasses or contacts. The store is fun to shop in and has a large selection of frames.


StarStarStarStarStar Our Eye Design representative was very thorough and we could tell, well trained. The Doctor was al... —    (Patient since 2006)

Our Eye Design representative was very thorough and we could tell, well trained. The Doctor was also very helpful and knowledgeable about things that mattered to me as far as my sight and general well being.


StarStarStarStarStar I have been a customer for 7+ years! —    (Patient since 2008)

I have been a customer for 7+ years! The service is excellent. Always friendly, knowledgeable and very helpful answering any questions or concerns. They have helped with every request and provided many options to fit my personal comfort with glasses and contacts, and even helped me discover optimal frame designs to fit my style.


StarStarStarStarStar Love working with Cyndi. She is so good at explaining the benefit —    (Patient since 2007)

Love working with Cyndi. She is so good at explaining the benefits


StarStarStarStarStar I truly enjoy my visits to the "eye doctor" —    (Patient since 2015)

I truly enjoy my visits to the "eye doctor". I am very pleased with the staff and service I receive from Eye Design. The Optician explained each exam clearly and reviewed the results with me thoroughly. The whole process from exam, to purchase, to follow up, was very enjoyable. I highly recommend the whole staff. Just a wonderful experience all around.


StarStarStarStarStar Outstanding Service —    (Patient since 2015)

I have used optometrists all over the country over the years. This office is very modern, the staff is very personable, and really wants to be helpful. I was late for my appointment, and they took me right in and saw me without any hassle. The Financials are explained and insurance benefits are explained in an easy to understand way that makes you feel comfortable with your purchase. I am extremely pleased with every facet of my visit and purchase, and my optical health care.


StarStarStarStarStar I feel all staff was friendly, patient, and competent. It was a good experience. —    (Patient since 2009)

I feel all staff was friendly, patient, and competent. It was a good experience.


StarStarStarStarStar the same girl waited on us this time as last time —    (Patient since 2011)

the same girl waited on us this time as last time. She was VERY professional and helped pick out my glasses. The doctor is outstanding and made me feel comfortable. I will return next year for my check up and glasses. Thank you!!


StarStarStarStarStar Thank you so much! Can't wait to get my glasses.  —    (Patient since 2004)

Thank you so much! Can't wait to get my glasses.


StarStarStarNo StarNo Star This has been going on for over 6 Way too long as there is only two contact appointment times on... —    (Patient since 2015)

This has been going on for over 6 Way too long as there is only two contact appointment times on a Saturday. I have asked if I could go to another location and inward told no


StarStarStarStarStar Great service and doctors —    (Patient since 2014)

Great service and doctors


StarStarStarStarStar Love your staff they are the best and friendliest around! Keep up the good work! —    (Patient since 2011)

Love your staff they are the best and friendliest around! Keep up the good work!


StarStarStarStarStar You made my daughter smile from ear to ear... We love this location and the Dr 's and opticians.  —    (Patient since 2013)

You made my daughter smile from ear to ear... We love this location and the Dr 's and opticians.


StarStarStarStarStar Best place to go!!!! I'm staying with you guys and can't wait for my glasses!! —    (Patient since 2016)

Best place to go!!!! I'm staying with you guys and can't wait for my glasses!!


StarStarStarStarStar Pleasant Appt. —    (Patient since 2014)

A very pleasant and infomative appt. Also thrilled with not having to have eyes dilated with the option to have it done by machine.


StarStarStarStarStar Great experience at Citrus Heights locati —    (Patient since 2012)

Great experience at Citrus Heights locati


StarStarStarStarStar great time! —    (Patient since 2016)

My experience was great! Inside looked really nice that really grabs your attention and the staff were also really kind!


StarStarStarStarStar I have been coming to Eye Design for years and have never had a problem —    (Patient since 2006)

I have been coming to Eye Design for years and have never had a problem. Everyone is very helpful and knowledgable . I plan to continue to enjoy this service.


StarStarStarStarStar Store —    (Patient since 2016)

It was a wear appointment. I like my doctor. I just wish i could of gotten the glasses i wanted.


StarStarStarStarStar The Doctor is very good and honest telling you on what's wrong with your eye —    (Patient since 2012)

The Doctor is very good and honest telling you on what's wrong with your eye


StarStarStarStarStar It was a great experience. Everyone was great and nice —    (Patient since 2014)

It was a great experience. Everyone was great and nice. Will be coming back for all my eye concerns. And will be recommending eye designs to all my friends.


StarStarStarStarStar The staff very professional and polite, the doctor very kind and professional with Rebekah —    (Patient since 2015)

The staff very professional and polite, the doctor very kind and professional with Rebekah. Nice environment .


StarStarStarStarStar I appreciate the 1:1 attention when I am at the store —    (Patient since 2011)

I appreciate the 1:1 attention when I am at the store. Your staff are pleasant and I really like my frames that she helped me pick out. Dr. Jane was very knowledgeable and took her time with me to select the best prescription. I really like her and Dr. Fong.


StarStarStarStarStar You guys did an awesome job...we like it :) —    (Patient since 2015)

You guys did an awesome job...we like it :)


StarStarStarStarStar Everyone was extremely friendly and a knowledgeable —    (Patient since 2015)

Everyone was extremely friendly and a knowledgeable. There was one older woman in her 50s or so that was rude and had lack of patience with children on BOTH of my visits for my 6 year old and for myself. Other than that your office has wonderful staff.


StarStarStarStarStar Great service —    (Patient since 2008)

Professional and courteous! Great service.


StarStarStarStarStar Dr. Dahliwal did not really listen to me during the exam. —    (Patient since 2002)

Dr. Dahliwal did not really listen to me during the exam.


StarStarStarStarStar I waited to long to be seen. I was not told my eye sight numbers (i.e.20/20, 20/30) —    (Patient since 2015)

I waited to long to be seen. I was not told my eye sight numbers (i.e.20/20, 20/30). Most frames were to expensive.


StarStarStarStarStar The young lady that helped me pick out my glasses and went over the paper work gave excellence... —    (Patient since 2014)

The young lady that helped me pick out my glasses and went over the paper work gave excellence service, she knows her job and just want to acknowledge her.


StarStarStarStarStar I had went into the office over two weeks ago picked out frames and scheduled an appointment once... —    (Patient since 2015)

I had went into the office over two weeks ago picked out frames and scheduled an appointment once I got there on Saturday the 31st it was the same girl at the desk and she told me I had no appointment scheduled and I mentioned it was her who booked it they even gave me a card papers fill out and prior to my appointment I picked frames out got in the office and seen they were on display any longer so I had to choose new frames I was happy they were able to see me just frustrated my scheduled appointment wasn't in there and I had to wait longer for the doctor


StarStarStarStarStar wonderful staff, wonderful job. Thank you. —    (Patient since 2011)

wonderful staff, wonderful job. Thank you.


StarStarStarStarStar Excellent service and location. —    (Patient since 2011)

Excellent service and location.


StarStarStarNo StarNo Star The doctors seem to run late A LOT! And the prices are TOO expensive! —    (Patient since 2003)

The doctors seem to run late A LOT! And the prices are TOO expensive!


StarStarStarStarStar As a returning patient, it's nice that I'm able to get in and out quickly —    (Patient since 2010)

As a returning patient, it's nice that I'm able to get in and out quickly. The staff is always very helpful and explains things well. I'm not a huge fan of any kind of doctor, and your staff puts me at ease every time.


StarStarStarStarStar I have been coming here for over twenty years —    (Patient since 1996)

I have been coming here for over twenty years. They have always been helpful and I've been pleased with my care.


StarStarStarStarStar Facility has clean professional appearance. Drs. and staff are also very professional, courteous —    (Patient since 2010)

Facility has clean professional appearance. Drs. and staff are also very professional, courteous. I appreciate personalized service, not twitty or dismissive like many places are today. Thank you


StarStarStarStarStar Optometrist and optician were very helpful. —    (Patient since 2009)

Optometrist and optician were very helpful.


StarStarStarStarStar Long time customer, and I've never had a reason to go anywhere else. Glad to give them my business —    (Patient since 1995)

Long time customer, and I've never had a reason to go anywhere else. Glad to give them my business.


StarStarStarNo StarNo Star There seems to be less of a selection of affordable ($100-$200) frames —    (Patient since 1996)

There seems to be less of a selection of affordable ($100-$200) frames. Even the designer frames seem to all be too similar. Also calling something a "copay" doesn't take away from it really being a fee. My copay depends on my insurance, not what "extras" I can opt into.


StarStarStarStarStar I love my optician, she has helped me 2 years in a row and she knows how to pick great frames for... —    (Patient since 2014)

I love my optician, she has helped me 2 years in a row and she knows how to pick great frames for my face and I'm very picky!


StarStarStarStarStar I still not comfortable about my daughter paid $10 copayment for her eye exam in the past many... —    (Patient since 2006)

I still not comfortable about my daughter paid $10 copayment for her eye exam in the past many years and cannot get it corrected. It was not supposed to pay


StarStarStarStarStar Great staff! Courteous, friendly and professional —    (Patient since 2007)

Great staff! Courteous, friendly and professional. Nice selection of frames and I appreciate the assistance and suggestions of the staff who helped fit me and aid in the selection of my new frames.


StarStarStarStarStar I've been an Eye Designs patient for quite some time and this is the very first time I've ever... —    (Patient since 1995)

I've been an Eye Designs patient for quite some time and this is the very first time I've ever felt rushed through my pre-tests, before being brought into the examining room. I ended up having to repeat one of the tests, because the young lady who administered the pre-testing was in such a rush. I did much better the second time around(at that point I didn't know why she was in such a hurry). As it turns out the young lady was in a hurry to get her (lunch) break. The only way I knew that is because she was returning by the time I was leaving the office. I understand everyone needs their breaks, but perhaps another staff member should have taken me. Also, for the first time ever, I opted for the $30 test where they take a picture of your eye, looking for any nerve damage, etc. I feel that, in her haste, she snapped the pictures too soon, and didn't take enough time to explain to me how exactly to place my eyes. I was disappointed.


StarNo StarNo StarNo StarNo Star I have been going to Eye Designs for over 5 years now. I have always had contacts, and glasses —    (Patient since 2010)

I have been going to Eye Designs for over 5 years now. I have always had contacts, and glasses. When I called in to get my contact prescription refilled this last time I was told by the girl answering the phone that I didn't have a prescription with your office. I explained that that was incorrect. I was then placed on hold, and another girl came on the line to tell me that I was given trials and that I never came back in to be finalized. Again, completely incorrect. I had called in 6 months earlier and I had gotten a 6 months supply of contacts. I was then placed on hold again. Another girl answered. At this point I was told that I would NOT be supplied any more contacts until I came in to be refitted. I then went in for my "refitting" on 8/21. I had to explain to 3 different people why I was there, and everyone seemed very confused as to what a refitting is. I am very disappointed in the level of customer service your office provided.


StarStarStarStarStar I actually just recently stopped by to get my glasses repaired and the girl who assisted me was... —    (Patient since 1994)

I actually just recently stopped by to get my glasses repaired and the girl who assisted me was able to get me in for an eye exam and I purchased a pair a prescription sunglasses. The service was great as usual!


StarStarStarStarStar It has always been a great experience with Dr. Murphy and his staff since 1992 —    (Patient since 1995)

It has always been a great experience with Dr. Murphy and his staff since 1992. Thank you so very much! Donna Moncrieff


StarStarStarStarStar The wait was really long and feel I should have gotten a call about the delayed time AND I didn't... —    (Patient since 1995)

The wait was really long and feel I should have gotten a call about the delayed time AND I didn't have my eyes dilated. Dr. put the yellow drops in, but never finished the procedure. It was a really hectic visit.


StarStarStarStarStar Always friendly and pleasant. The doctors are patient and answer all questions I have. —    (Patient since 2008)

Always friendly and pleasant. The doctors are patient and answer all questions I have.


StarStarStarStarStar I don't refer oeople to businesses. You do a great job! —    (Patient since 2006)

I don't refer oeople to businesses. You do a great job!


StarStarStarStarStar I've been coming to your facility since 2003. I feel like family. Thank  —    (Patient since 2003)

I've been coming to your facility since 2003. I feel like family. Thank


StarStarStarStarStar I liked the doctor very much. He explained things and told me what he was doing before he did it —    (Patient since 2006)

I liked the doctor very much. He explained things and told me what he was doing before he did it. Rebecca did a great job! I was only disappointed that the photos she took of me in the new glasses never arrived. I love the new eye camera so you don't need dilation unless there is a problem!


StarStarStarStarStar You have a wonderful staff. —    (Patient since 2014)

You have a wonderful staff.


StarStarStarStarStar Too many people in the waiting area, no where to sit. —    (Patient since 2012)

Too many people in the waiting area, no where to sit.


StarStarStarStarStar I felt like the wait time and appointment time was way to long —    (Patient since 1994)

I felt like the wait time and appointment time was way to long. Maybe you should allow more time between clients appointments


StarStarNo StarNo StarNo Star Not a very welcoming office —    (Patient since 2015)

Not a very welcoming office. Did not like the fact that the eye doctor only spends about 10 mins and rushes you through the visit. I don't like the fact that there are too many new office interns that due all the pre-opp/testing.


StarStarStarStarStar Wonderful staff. Very knowledgeable, answered all my questions and were very friendly.  —    (Patient since 2008)

Wonderful staff. Very knowledgeable, answered all my questions and were very friendly.


StarStarStarStarStar Frames —    (Patient since 2009)

I think the frame selection should be wider...please add more brands. Thank you


StarStarStarNo StarNo Star I have been going to Eye Designs for many many years and not once was I charged a "$20 Fitting... —    (Patient since 2000)

I have been going to Eye Designs for many many years and not once was I charged a "$20 Fitting Fee", which is total BS! However, I didn't have to pay it due to that fact I'm double covered so they just billed my VSP insurance! Still it's a ridiculous fee that should not be charged to any of their customers!


StarStarStarStarStar Thank you —    (Patient since 2012)

My expectations were not only met, but we're exceeded. Thank you! Thank you!


StarStarStarStarStar Always friendly, knowledgable staff. New technologies and information sharing —    (Patient since 2013)

Always friendly, knowledgable staff. New technologies and information sharing. There is always nice frames to pick from and if there are any issues, they are addressed immediately and in a professional manner.


StarStarStarStarStar family friendly —    (Patient since 2005)

I started coming here 5 years . since then my entire family including my in-laws come here as well for the friendly service and great variety


StarNo StarNo StarNo StarNo Star Dr. Murphy was rushed. I didn't feel that he was really listening to me and my vision concerns —    (Patient since 2009)

Dr. Murphy was rushed. I didn't feel that he was really listening to me and my vision concerns. During my exam a staff member entered the room and informed him that the printer was not working. He promptly ended my exam and went to address the problem. I was very disappointed in the treatment I received.


Reply

Hello Mary, We would like to greatly apologize for the experience you had in our office. We will definitely make sure to address these concerns so we can make your future visits to our office better. Thank you for your feedback.

StarStarStarStarStar A very pleasant, painless experience! —    (Patient since 2001)

A very pleasant, painless experience!


StarStarStarStarStar Very nice and friendly every visit —    (Patient since 2007)

Very nice and friendly every visit