Eye Care Professionals of WNY

Quality Eye Care...Quality Eyewear...

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Reviews

StarStarStarStarStar Dr. Kalinowski is great. Everyone is great. I f... —    (Patient since 2021)

Dr. Kalinowski is great. Everyone is great. I feel very comfortable there.


StarStarStarStarStar Friendly staff and comfortable environment.  —    (Patient since 2020)

Friendly staff and comfortable environment.


StarStarStarStarStar Kind, attentive, but prompt visit. no waiting t... —    (Patient since 2020)

Kind, attentive, but prompt visit. no waiting to see the doctor. Clear explanations of all aspects of visit. Easy selection process of new frames/glasses. COuldn't ask for more.


StarStarStarStarStar Always a pleasure to be helped with your friend... —    (Patient since 2021)

Always a pleasure to be helped with your friendly staff.


StarStarStarStarStar Patient  —    (Patient since 2021)

Supportive Physician, Dr. Sendker, and tech staffs, Ms. Jenny, very professional, and attentive to patient's needs.


StarStarStarStarStar Courteous staff and the Dr. Is very through in ... —    (Patient since 2021)

Courteous staff and the Dr. Is very through in him exam


StarStarStarStarStar  —    (Patient since 2021)

I like all of the doctors and optical staff that I have seen since the start at Lifetime Health.


StarStarStarStarStar Highly Recommend  —    (Patient since 2020)

My family has gone to ECP for many years. We are very happy with the professionalism and service and eye care we receive .


StarStarStarStarStar Highly Recommend  —    (Patient since 2020)

My family has gone to ECP for many years. We are very happy with the professionalism and service and eye care we receive .


StarStarStarStarStar Always a good experience. Friendly, helpful sta... —    (Patient since 2020)

Always a good experience. Friendly, helpful staff. Wonderful Doctor Gambacorta.


StarStarStarStarStar Doctor spent time with me answering my question... —    (Patient since 2021)

Doctor spent time with me answering my questions.


StarStarStarStarStar As always, Dr. Downey was caring and profession... —    (Patient since 2020)

As always, Dr. Downey was caring and professional.


StarStarStarStarStar I was made to feel important and that my eye he... —    (Patient since 2023)

I was made to feel important and that my eye health matters! Everyone was very professional and accommodating to my needs. Thank you!


StarStarStarStarStar The staff are very professional.  —    (Patient since 2021)

The staff are very professional.


StarStarStarStarStar Staff is friendly and knowledgeable! I’m always... —    (Patient since 2021)

Staff is friendly and knowledgeable! I’m always seen on time for appointments!


StarStarStarStarStar  —    (Patient since 2020)

Very professional staff, they get you in and taken care of quickly and courteously.Highly recommend Eye Care Professionals.


StarStarStarStarStar service was excellent  —    (Patient since 2021)

service was excellent from door, doctor, and purchase. However, you should improve on the time it takes to get the selected glasses. 2 to 3 wks is too long in this competitive market. the courtesy level was exceptional. thank you


StarStarStarStarStar Always quite reassuring going to ECP for my eye... —    (Patient since 2021)

Always quite reassuring going to ECP for my eye care needs, thanks for everything


StarStarStarStarStar Didn't Waite long, Very nice staff. —    (Patient since 2020)

Didn't Waite long, very nice staff.


StarStarStarStarStar Best and most thorough eye exam  —    (Patient since 2023)

Best and most thorough eye exam I’ve ever had


StarStarStarStarStar always feel my eyes are securely looked after —    (Patient since 2021)

Every time I go to see Dr Downey I find that she is very careful to check every possible aspect of eye health and advise what may or may not need to be done. Her attention to detail makes me feel very secure that my eyes are being looked after. I have found all of the medical assistants and administrative staff and always friendly and welcoming also.


StarStarStarStarStar Staff thorough as usual! —    (Patient since 2021)

Staff thorough as usual! I accidently unsubscribed form email , please re-sign me up danielschrader57@aol.com


StarStarStarStarStar Happy to get my eyes cked —    (Patient since 2021)

I like coming to eye care, I feel very comfortable here. They explain things so I can understand . I took Dr. Laura’s card so I could give it to my sister.


StarStarStarStarStar Outstanding service. Prompt and efficient  —    (Patient since 2020)

Outstanding service. Prompt and efficient


StarStarStarStarStar ECP are the only ones who have ever said that i... —    (Patient since 2020)

ECP are the only ones who have ever said that it was ok to just get new lenses everyone else made me buy overpriced frames too! Great Dr's and great staff!


StarStarStarStarStar Dr. Downey not only provides a thorough, profes... —    (Patient since 2020)

Dr. Downey not only provides a thorough, professional eye exam, but she also leaves me feeling positive.


StarStarStarStarStar Very professional. Very informative.  —    (Patient since 2020)

Very professional. Very informative.


StarStarStarStarStar Everyone was proficient and caring! —    (Patient since 2020)

Everyone was proficient and caring!


StarStarStarStarStar Had a great 6 month checkup following 6 months ... —    (Patient since 2022)

Had a great 6 month checkup following 6 months since cataract surgery. My exam was very thorough an Dr. Malinowski is personable an very thorough


StarStarStarStarStar Always courteous, thorough and communicates cle... —    (Patient since 2020)

Always courteous, thorough and communicates clearly.


StarStarStarStarStar Dr. Downey has been my doctor for many years. ... —    (Patient since 2020)

Dr. Downey has been my doctor for many years. She is current, knowledgeable


StarStarStarStarStar Everyone is friendly and professional —    (Patient since 2020)

Everyone is friendly and professional


StarStarStarStarStar So grateful for the time and patience I was giv... —    (Patient since 2021)

So grateful for the time and patience I was given!


StarStarStarStarStar Always the best service. Doctor is wonderful an... —    (Patient since 2020)

Always the best service. Doctor is wonderful and I can always get in same day for any issues.


StarStarStarStarStar Warmth and friendliness —    (Patient since 2020)

The office was highly organized yet one had the feeling the staff was there specifically to handle your problem which gave a takeaway of warmth, friendliness and interest.


StarStarStarStarStar Outstanding doctor —    (Patient since 2020)

Dr Anne Downey is a wonderful doctor. She is very knowledgeable, very thorough and she is an excellent communicator. Also, the front desk staff and the optometrists are kind and helpful.


StarStarStarStarStar  —    (Patient since 2022)

Everyone who I was in contact with was very professional and polite.


StarStarStarStarStar Always excellent service!  —    (Patient since 2020)

Always excellent service!


StarStarStarStarStar Everything was explained to me in detail regard... —    (Patient since 2020)

Everything was explained to me in detail regarding my eye exam and my daughters and the best prescription option for us. Thorough service. Was an excellent experience.


StarStarStarStarStar Quick service and nice staff  —    (Patient since 2020)

Quick service and nice staff


StarStarStarStarStar Great Experience —    (Patient since 2020)

Great Experience. Did not feel rushed.


StarStarStarStarStar The staff all were pleasant and engaging. Dr Se... —    (Patient since 2020)

The staff all were pleasant and engaging. Dr Sendker was thorough and explained the newest eyewear options for my needs. I highly recommend this practice to anyone looking for good eye care.


StarStarStarStarStar My annual appointment went very well.  —    (Patient since 2020)

My annual appointment went very well. Dr. Downey is always very caring and understanding and excellent at explaining the situation.


StarStarStarStarStar Accommodating to the patients.  —    (Patient since 2020)

Accommodating to the patients.


StarStarStarStarStar The doctors, opticians, and staff are always pr... —    (Patient since 2021)

The doctors, opticians, and staff are always professional, friendly, attentive and take the time to explain treatment in detail.


StarStarStarStarNo Star Dr Gambacorta is always very through and upfron... —    (Patient since 2020)

Dr Gambacorta is always very through and upfront about issues.


StarStarStarStarStar Professional, efficient and pleasant.  —    (Patient since 2020)

Professional, efficient and pleasant.


StarStarStarStarStar The doctor and staff are wonderful. —    (Patient since 2020)

The doctor and staff are wonderful. I am taken care of promptly and professionally with a little bit of family feel to it.


StarStarStarStarStar Excellent examination. —    (Patient since 2021)

Anne Downey, as usual, did an excellent examination. She is thorough, does a great job explaining results, and has an welcoming “chair-side” manner


StarStarStarStarStar We have used ECP for over 20 years. They are p... —    (Patient since 2020)

We have used ECP for over 20 years. They are professional, reliable and personalbe.


StarStarStarStarStar Happy with the front desk and their efficiency.... —    (Patient since 2021)

Happy with the front desk and their efficiency. Dr. Kalinowski seems to really give a through exam. I didn’t feel she was rushing and I feel confident in the recommendation she gave me for follow up procedures. I have also been happy in the past with Dr. Downey’s work.


StarStarStarStarStar The staff provided me with excellent service. I... —    (Patient since 2020)

The staff provided me with excellent service. It is a less urge to go there.


StarStarStarStarStar Dr. Gambacorta is always very happy to explain ... —    (Patient since 2020)

Dr. Gambacorta is always very happy to explain and discuss his observations and recommendations.


StarStarStarStarStar Pleasant visit! —    (Patient since 2021)

Reception courteous; seen by doctor timely. Dr. Downey is very thorough and pleasant. Optician, Scott was professional, friendly and helpful!


StarStarStarStarStar . —    (Patient since 2020)

The Staff was professional an I can not say a bad thing about the office. DR. KALINOWSKI was professional an very informative on my eye care.


StarStarStarStarStar I was greeted upon entering the office with a s... —    (Patient since 2020)

I was greeted upon entering the office with a smile from the front desk young lady. My wait time for screening was less than ten minutes, prior to seeing Dr. Kalinowski. My exam was thorough and explanations were clear. It always a pleasure to see Dr. Kalinowski for my annual eye exam. I needed my eyeglasses adjusted and that was also done with little wait time. I had another great visit.


StarStarStarStarStar I always feel like a person there. —    (Patient since 2020)

I always feel like a person, and not a number or a file folder. I've been a patient of Dr. Sendkar's for at least 20 years.


StarStarStarStarStar Timely and professional. I trust no one else bu... —    (Patient since 2020)

Timely and professional. I trust no one else but Dr. Downey with my eye care. Thorough exam is an understatement. She cares!


StarStarStarStarStar Outstanding service —    (Patient since 2020)

The staff is very knowledgeable and professional. Dr. Downey is very thorough and explains things very well.


StarStarStarStarStar Everything was great. Very efficient but friend... —    (Patient since 2020)

Everything was great. Very efficient but friendly staff. Clean, pleasant environment. Staff was very informative and helpful in the process of choosing eyeglasses


StarStarStarStarStar  —    (Patient since 2020)

I had and eye doctor appointment with Dr Lauren Kalinowski as well as my children she was outstanding!! As well as the staff just wonderful!!


StarStarStarStarStar The person who worked with me was very patient ... —    (Patient since 2020)

The person who worked with me was very patient and thoroughly explained the testing every step of the way. She was very reassuring, professional, and had a pleasant personality. I felt that I was in excellent hands during my visit.


StarStarStarStarStar Good service throughout visit —    (Patient since 2020)

Staff were friendly and we did not wait to be seen. All staff were professional. Dr. Kalinowski was very informative and very easy to talk to. She addressed all my questions very well. I enjoy my visits with her each and every time I am there. The Optician was also professional and very helpful.


StarStarStarStarStar  —    (Patient since 2020)

Everyone is super nice and genuine during my appointments. It’s hard to find good people that care about their job and what they do and I’m happy to say that everyone at Eye Care Professionals are nothing but amazing!


StarStarStarStarStar As smooth  —    (Patient since 2020)

It always appears that everyone with whom I come in contact goes out of their way to make the eye exam as smooth and easy as can be.


StarStarStarStarStar Great eye care! —    (Patient since 2020)

Great staff. Dr. Downy is so knowledgeable and thorough during my visit. I always feel I am getting the very best eye care.


StarStarStarStarStar 40+ years with Eye Care Professionals  —    (Patient since 2020)

Well, my wife & I have patients of Dr. Ann Downey for over 40 years. So, I guess you can say we have been very happy with Eye Care Professionals of WNY.


StarStarStarStarStar Very professional. I arrived early for my appo... —    (Patient since 2020)

Very professional. I arrived early for my appointment but they took me right away. Very friendly staff.


StarStarStarStarStar Dr. Sendker and the staff are knowledgable and ... —    (Patient since 2020)

Dr. Sendker and the staff are knowledgable and easy to work with. He takes the time to explain test results and potential problems. Highly recommend this practice.


StarStarStarStarStar  —    (Patient since 2019)

Always look forward to my eye appointment, Dr. Kalinowski is so thorough, caring, intelligent, great personality, and the staff is great too.


StarStarStarStarStar  —    (Patient since 2020)

I have been a patient for over 25 years. Dr. Donley is thorough and does not rush her exam. Everything is told upfront. I was told it would take 2-3 weeks to get the new glasses. I was told the price of the glasses. While they are expensive, you get what you pay for. I have always been satisified with my glasses and will continue to be an ECP customer.


StarStarStarStarStar Excellent Care —    (Patient since 2020)

ECP has been my provider for years. Every visit is professional at every level. My vision is so important and I entrust care to. Dr. Anne Downey.


StarStarStarStarStar Always great service from the front desk and th... —    (Patient since 2020)

Always great service from the front desk and the rest of the staff. Always happy with the professional treatment received from the doctor and his assistants


StarStarStarStarStar Awesome customer service.. The Staff, takes the... —    (Patient since 2020)

Awesome customer service.. The Staff, takes their time to make you feel valued as a human being and customer.


StarStarStarStarStar The staff was all very friendly, welcoming & pr... —    (Patient since 2020)

The staff was all very friendly, welcoming & professional. It was obvious that everyone knew exactly what they were supposed to be doing and we’re doing it proficiently. It was a quick and pleasant visit. Always like Dr. Sendker


StarStarStarStarStar Dr Downey was unavailable for my appointment an... —    (Patient since 2020)

Dr Downey was unavailable for my appointment and I was seen by Dr Bradley I believe. It was my annual check up. I have a long standing relationship with Dr Downey and was initially disappointed and considered rescheduling. Glad I didn’t, she was very thorough and efficient even though she must have been doing double duty covering her colleague.


StarNo StarNo StarNo StarNo Star I should have trusted the Google reviews —    (Patient since 2022)

I should have trusted the Google reviews for this office, especially the reviews with low ratings as they were very close to my experience at my visit.


StarStarStarStarStar Staff is always courteous and friendly and Dr. ... —    (Patient since 2020)

Staff is always courteous and friendly and Dr. Downey is wonderful at explaining things and making sure you understand.


StarStarStarStarStar clean, professional environment. Everyone was g... —    (Patient since 2020)

clean, professional environment. Everyone was great


StarStarStarStarStar Excellent service as always. —    (Patient since 2020)

Excellent service as always.


StarStarStarStarStar Dr.Downey and Staff —    (Patient since 2022)

My experience with Dr Downey has always been exceptional. She is very thorough and thoughtful…I thank her for also being proactive in my care. The staff is always welcoming and go beyond to help me with questions and appointments.


StarStarStarStarStar 2 decades + of positive experiences  —    (Patient since 2020)

I have been in care of Dr. Sendker for over 20 yrs so obviously I trust his expertise. My experience was always positive. I never had problem with the office staff or eyewear.


StarStarStarStarStar  —    (Patient since 2020)

Dr. Downey, is an excellent doctor. She is excellent at what she does. She has been my doctor for many years. She reminds me of my mother. She makes you feel warm and welcome.


StarStarStarStarStar Linda Dudkowski  —    (Patient since 2020)

I am so happy with all the eye care I receive. The employees are top notch. Dr Downey is the most through and kindest doctor. She listens and follows through with any problems I have. Thank you


StarStarStarStarStar Have been seeing Dr. Downey for a number of yea... —    (Patient since 2020)

Have been seeing Dr. Downey for a number of years and she is very thorough and knows her stuff.


StarStarStarStarStar EYE CARE PROFESSIONALS HAVE BEEN MY VISION PROV... —    (Patient since 2020)

EYE CARE PROFESSIONALS HAVE BEEN MY VISION PROVIDERS ( DR. DOWNEY ) FOR MANY YEARS. I HAVE ABSOLUTELY NO COMPLAINTS. ALWAYS VERY PRECISE AND PROFESSIONAL. THANK YOU.


StarStarStarStarStar Eye exam and contact fitting  —    (Patient since 2020)

The Doctors and staff are all friendly and knowledgeable.


StarStarStarStarStar Going here for years —    (Patient since 2020)

I’ve been going here for years and wouldn’t go anywhere else!


StarStarStarStarStar LaFamiglia —    (Patient since 2021)

The entire staff treats you like family. What more needs to be said.


StarStarStarStarStar  —    (Patient since 2020)

Dr. Gambacorda is excelent. He took the time to explain the results of the tests in language I could understand. The staff is courteous and competent from the medical assistants to the office staff. The wide variety of frames make shopping for new glasses easy as the staff is willing to help and answer any questions.


StarStarStarStarStar Excellence in Eye Care —    (Patient since 2020)

Very pleased with all aspects of care provided by ECP


StarStarStarStarStar Well run office. Friendly and professional. —    (Patient since 2020)

Well run office. Friendly and professional.


StarStarStarStarStar Staff was friendly and great to work with. —    (Patient since 2022)

Staff was friendly and great to work with.


StarStarStarStarStar Everyone was nice and courteous. —    (Patient since 2021)

Everyone was nice and courteous.


StarStarStarStarStar Everyone is always nice and professional —    (Patient since 2021)

Everyone is always nice and professional


StarStarStarStarStar I havent any suggestions am very pleased with e... —    (Patient since 2020)

I havent any suggestions am very pleased with ecp .


StarStarStarStarStar Entire staff is always friendly & the wait is n... —    (Patient since 2020)

Entire staff is always friendly & the wait is never long


StarStarStarStarStar Love that everyone was so polite  —    (Patient since 2021)

Love that everyone was so polite


StarStarStarStarStar Great staff and Doctors it’s always a pleasure ... —    (Patient since 2020)

Great staff and Doctors it’s always a pleasure to come in. Please let them all know they are appreciated.


StarStarStarStarStar Staff are conscientious and friendly. Answer an... —    (Patient since 2020)

Staff are conscientious and friendly. Answer any question I have. Dr Downey has wonderful “bedside manner”. She is very knowledgeable, explains what changes she sees happening in your eyes and what is the recommended treatment for the problem. Would highly recommend Dr Downey to anyone looking to have their eyes examined.


StarStarStarStarStar Dr Downey is a very patient calming professiona... —    (Patient since 2020)

Dr Downey is a very patient calming professional she explains everything


StarStarStarStarStar Doctors and staff are super friendly and profes... —    (Patient since 2020)

Doctors and staff are super friendly and professional. Never feel rushed during exam and the doctors always explain everything in detail. No pressure to make a purchase of eye wear or contacts if not ready.


StarStarStarStarStar Great and friendly staff. Very helpful in every... —    (Patient since 2022)

Great and friendly staff. Very helpful in every aspect of the process. From selecting the right glasses, down the the purchase process.


StarStarStarStarStar Great care! —    (Patient since 2020)

Have been with ECP for many years. Dr. Downey gives thorough exams and spends time answering my questions. I have had several referrals for different eye issues and been very satisfied with them too.


StarStarStarStarStar Great experience from the time I arrived, frien... —    (Patient since 2020)

Great experience from the time I arrived, friendly, professional staff.


StarStarStarStarStar Dr. Downey is a very compassionate eye doctor. ... —    (Patient since 2020)

Dr. Downey is a very compassionate eye doctor. I appreciate the time she takes to explain all aspects of your eye health.


StarStarStarStarStar Great experience! Dr. Kalinowski is wonderful!... —    (Patient since 2020)

Great experience! Dr. Kalinowski is wonderful! Very thorough and kind.


StarStarStarStarStar Great check up with Dr. Kalinowski. —    (Patient since 2020)

Great check up with Dr. Kalinowski.


StarStarStarStarStar  —    (Patient since 2020)

All staff were friendly and professional. This was my second year as a patient of Dr . Downey. She was very thorough, explained the eye exam as she went along. I recommend Dr. Downey and her staff at the Williamsville Eye Care Professional location.


StarStarStarStarStar Dr Kalinowski and Matt ROCK!! —    (Patient since 2020)

Dr Kaliniwski is the best eye care physician and Matt was also awesome 👏.


StarStarStarStarStar Mr —    (Patient since 2021)

Exceptional and professional service.


StarStarStarStarStar ECP of WNY are professional, courteous, and tho... —    (Patient since 2020)

ECP of WNY are professional, courteous, and thorough year after year. Dr. Sendker is the best in the business of eye care.


StarStarStarStarStar I have been a patient of this practice for over... —    (Patient since 2020)

I have been a patient of this practice for over 30 years and have always been happy with the results of my visits.


StarStarStarStarStar My visit on 8/22/22 was a very pleasant experie... —    (Patient since 2022)

My visit on 8/22/22 was a very pleasant experience. The front desk personnel was very professional, the technician was professional, informative and caring. Dr Galinowski was very professional, informative, patient and thorough in explaining the eye issues that I have and the possible remedies.


StarStarStarStarStar Very. Professional. And thorough —    (Patient since 2022)

Very. Professional. And thorough


StarStarStarStarStar Eye Care Professional have been great. —    (Patient since 2020)

Eye Care Professional have been great. The staff is always courteous, and the facility is clean and modern. I would highly recommend them.


StarStarStarStarStar 5 Stars for staff, eye professionals, service, ... —    (Patient since 2020)

5 Stars for staff, eye professionals, service, competency and facilities.


StarStarStarStarStar  —    (Patient since 2020)

Excellent group of optometrists


StarStarStarStarStar New Glasses needed —    (Patient since 2020)

My glasses were bothering me I was so glad to get an appointment. The service was very professional the dr and assistant were pleasant, very knowledgeable and quick! My primary doctor finally got the results she was waiting for.


StarStarStarStarStar  —    (Patient since 2020)

All was excellent and professional.


StarStarStarStarStar Everyone was pleasant and while the visit was a... —    (Patient since 2020)

Everyone was pleasant and while the visit was a long one as the doctor was through, I felt cared for and communicated to on what was happening and why.


StarStarStarStarStar ECP is the place for eye care —    (Patient since 2020)

Extremely professional. Good customer service. Will always return here for care


StarStarStarStarStar Emergency visit.. —    (Patient since 2020)

Came in for an emergency visit and was very pleased with the care and attention I received.


StarStarStarStarStar Nice location and friendly staff. —    (Patient since 2020)

Nice location and friendly staff.


StarStarStarStarStar The Eye Care Professionals are amazing and I highl —    (Patient since 2022)

The Eye Care Professionals are amazing and I highly recommend them!


StarStarStarStarStar Professional----no small talk —    (Patient since 2022)

Professional----no small talk


StarStarStarStarNo Star Font of Survey Questions —    (Patient since 2020)

This survey seems to be a test of my eyesight as the font for the below questions is very, very small!


StarStarStarStarStar The team under Dr Downey is great! —    (Patient since 2020)

The team under Dr Downey is thorough, prompt, professional, informative, courteous.


StarStarStarStarStar Excellent, professional service, as usual  —    (Patient since 2020)

Excellent, professional service, as usual


StarStarStarStarStar Very friendly staff, Dr Downing is great. High... —    (Patient since 2020)

Very friendly staff, Dr Downing is great. Highly recommend


StarStarStarStarStar Great care and service here  —    (Patient since 2020)

Great care and service here


StarStarStarStarStar Great experience  —    (Patient since 2020)

The staff at the Main St. Williamsville office is simply terrific. Little to no waiting. Dr. Kalinowski is simply the best.


StarStarStarStarStar Patient. —    (Patient since 2020)

Staff and Dr. G. were very professional and patient.


StarStarStarStarStar Eye care professionals provide top tier service... —    (Patient since 2021)

Eye care professionals provide top tier service. They make you feel at ease and Dr. Downy is caring and you always feel her advice is perfect.


StarStarStarStarStar Reasons I stay with ECP —    (Patient since 2022)

Prompt service. Few forms. Diagnostics were thorough. Discussion was thorough, complete, informative. Everyone was friendly and professional. They're all helpful.


StarStarStarStarStar Professional and knowledgeable staff made me fe... —    (Patient since 2020)

Professional and knowledgeable staff made me feel welcome and well cared for. Dr. AnneMarie is amazing.


StarStarStarStarStar I have always been impressed by the doctors & s... —    (Patient since 2020)

I have always been impressed by the doctors & staff at ECP. I especially find Dr. Sendker to be very patient with my questions, answering them all with great detail.


StarStarStarStarStar My Yearly Visit —    (Patient since 2020)

There wasn’t one person, who was a part of my appointment/visit, who wasn’t efficient, cheerful and helpful. The staff seemed to help each other. The office was neat and clean, which is important in this ever present COVID world. I never mind coming for my appointment.


StarStarStarStarStar I like Eye Care Professionals. The people are c... —    (Patient since 2021)

I like Eye Care Professionals. The people are courteous and efficient. I'm always interested in the final diagnosis. They stay on top of my diabetes...I like that!


StarStarStarStarStar Excellent service, courteous and on time. —    (Patient since 2020)

Excellent service, courteous and on time.


StarStarStarStarStar Dr. Kalinowski was courteous and pleasant. She ... —    (Patient since 2021)

Dr. Kalinowski was courteous and pleasant. She took time to explain the issues that could occur in a diabetic patient like myself and why regular eye care visits are important. A very nice experience overall.


StarStarNo StarNo StarNo Star Disappointing visit  —    (Patient since 2021)

Had to wait 30 minutes beyond my appointment time and the doctor barely addressed my concerns regarding an issue I was having with my eyes. I was just told to try a different contact solution (which I have already done).


StarStarStarStarStar The best in the business —    (Patient since 2021)

I have been visiting Eye Care Professionals for many years and the service is superb.


StarStarStarStarStar Great job, very professional. —    (Patient since 2020)

Great job, very professional.


StarStarStarStarStar Excellent. —    (Patient since 2021)

Excellent service and experience. Everyone is very professional, helpful and friendly. Front desk staff are superb!


StarStarStarStarStar Always professional and timely with appointment... —    (Patient since 2021)

Always professional and timely with appointments. Nice selection of glasses.


StarStarStarStarStar I am always grateful for the kind care I receiv... —    (Patient since 2020)

I am always grateful for the kind care I receive from Dr Downey and her staff. The front desk people are wonderful and caring.


StarStarNo StarNo StarNo Star Process Issues —    (Patient since 2021)

Process improvement plan I fully understand confirming appointments is necessary from a patient flow perspective. However, I should not have to confirm more than once. Monday I responded “yes” via text to confirm my appointment. Tuesday someone called from the office and I confirmed again. Wednesday another person called and I confirmed again! I also at this time voiced my displeasure after I had already confirmed my appointment on Monday & Tuesday! Then Thursday a reminder text was sent. This is highly unnecessary to confirm an appointment 3 times, and a waste of my time and yours. When I arrived yesterday my appointment was at 5pm. I arrived a ten minutes early as requested by whoever called from your clinic and was not taken back till a little after 5:30. When I expressed my concern with the front end staff, they showed no urgency to find out what was going on, and offered no feedback. When I asked again after sitting there for 40 mins she said she would check in the back. Again, I understand clinics or doctors run behind but the time allotted for visits should be a true reflection of the time needed for a visit. While waiting there was no communication or follow up from the front end staff. I would have been happy to see anyone available as this was a routine annual eye exam. I feel there is some opportunities here for some process improvements. The over efficiency needs improvement, and the appointment confirmation process needs to be adjusted.


StarStarStarStarStar Simply the best —    (Patient since 2021)

Dr. Lauren Kalinowski is very thorough. She is pleasant, takes her time with your exam, and explains things clearly. She patiently answers your questions and never seems to be rushing. I can't recommend her highly enough.


StarStarStarStarStar Patient —    (Patient since 2020)

The professionals at ECP have consistently provided high level customer service, polite, timely and skilled at their respective roles. Dr.Camarata has been an exceptional medical provider as have been the medical assistants.


StarStarStarStarStar I am very pleased that Dr. Downey was able to s... —    (Patient since 2020)

I am very pleased that Dr. Downey was able to see me 6/10 on short notice. She was well prepared for my visit and prescribed a course of action and medication that is proving to be just what I needed.


StarStarStarStarStar From no call back to a great experience! —    (Patient since 2022)

I originally called the Lancaster office at 10 am and left a message. At noon I tried again and spoke to receptionist. She stated no appointments available but could get me in at Williamsville office at 1 PM. I took the appointment with Dr. McKenzie Bradley. From the time I walked in the two receptionist were very kind and efficient. I was seen by a nurse assistant who was also nice and went through some initial tests. She was knowledgeable and efficient. Dr. McKenzie Bradley was totally awesome. She listened carefully to a series of medical events I had over last two months and asked pertinent questions. She examined my eyes and was very knowledgeable and answered my questions throughly. She offered her insights and made recommendations. Also, was going to communicate with my primary doctor to monitor and suggest future course of actions. The whole time I was there I felt McKenzie was very caring and thoughtful. When I left I made a round to thank everyone who assisted me at my appointment. I don’t think I ever had a experience that that ever anywhere. They all really worked together wonderfully.


StarStarStarStarStar Your receptionists are wonderfully helpful  —    (Patient since 2021)

Your receptionists are wonderfully helpful and efficient and friendly. They are true professionals! Dr Downey is a superior physician, Her skill, knowledge and personal kindness is outstanding and I feel fortunate to have her as my eye doctor.


StarStarStarStarStar Front desk were welcoming and professional. Ass... —    (Patient since 2019)

Front desk were welcoming and professional. Assistant was professional and nice. Dr. Bradley was professional and did a great job of explaining my situation. Put my mind to ease. Overall a great experience. Impressive


StarStarStarStarStar I have been going to ECP for over 25 years. Lo... —    (Patient since 2020)

I have been going to ECP for over 25 years. Love their service!


StarStarStarStarStar The patient, not the problem —    (Patient since 2020)

I have been an ECP patient for, oh, maybe 20 years. I like having a long history with Dr. Sendkar, and this time in particular he spent time to figure out how to make things work out to get what I needed, not just send me a long. I appreciate the care.


StarStarStarStarStar Everyone here is very helpful!  —    (Patient since 2022)

Everyone here is very helpful!


StarStarStarStarStar Always impressed with the professionalism of al... —    (Patient since 2021)

Always impressed with the professionalism of all the employees at ECP. Exams went off smoothly. escorted from station to station for various tests. Dr. Downey is superb in answering questions and explaining test results...


StarStarStarStarStar Cherie S. —    (Patient since 2022)

I was referred to ECP and specifically Dr. Downey by a friend. This was my first visit and I was very satisfied. The office is clean, fresh, and spacious. The staff were all friendly and helpful. Dr. Downey explained everything as she navigated me through my appointment. Christie Pitz is experienced and very helpful as she helped me select eye wear and measured for accuracy. She took time to explain pricing as we made selections. I look forward to picking up and being fitted for my new everyday glasses, computer glasses, and sunglasses. Thank you all!


StarStarStarStarStar Ellie Parisi —    (Patient since 2020)

I’ve been going to Dr. Downey for several years now and have recommended her to other people. She is friendly, professional, knowledgeable,and just an all-around great eye doctor.


StarStarStarStarStar I love the customer service and concern for me ... —    (Patient since 2020)

I love the customer service and concern for me as a patient. The knowledge of my doctor is impeccable and I’m extremely confident in his instructions and my care. I have been with them well over 10 years


StarStarStarStarStar I was very pleased with the tech She was very p... —    (Patient since 2020)

I was very pleased with the tech She was very pleasant and professional Hope I get her again


StarStarStarStarStar Wonderful Dr. and staff! Very professional and ... —    (Patient since 2021)

Wonderful Dr. and staff! Very professional and caring! I wouldn’t trust anyone else with my eyes.


StarStarStarStarStar Service was thorough, on time and well communic... —    (Patient since 2020)

Service was thorough, on time and well communicated


StarStarStarStarStar Great first visit with fantastic medical exam a... —    (Patient since 2022)

Great first visit with fantastic medical exam and friendly and helpful office staff. Thank you!


StarStarStarStarStar Dr Gambacorta as good as it gets —    (Patient since 2020)

Everyone at the office is friendly and very professional. Dr. Gambacorta is as good as it gets. He spends as much time as needed to explain all my questions. And more than anything his thorough examination saved my eye sight by sending me to a retina specialist. I may have lost my sight if not for Dr Gambacorta.


StarStarStarStarStar Dr Kalinowski is outstanding. She takes her tim... —    (Patient since 2020)

Dr Kalinowski is outstanding. She takes her time and explains everything very thoroughly. Always. I never feel rushed or leave with any questions. She is also the most pleasant doctor I've ever encountered.


StarStarStarStarStar Profession, Prompt and Knowledgeable!! —    (Patient since 2021)

From the moment of reception until I exited every employee I encountered was personable, pleasant and profession. Dr. Sendker in the absolute BEST! What may seem complicated, he presents in such a simple form that’s easy to understand. I appreciate not having to wait to attended to. Awesome place.


StarStarStarStarStar I am always pleased with care I receive at ECP.... —    (Patient since 2020)

I am always pleased with care I receive at ECP. I would always give you five stars. Everyone is polite and professional. Also I can't give enough praise for Dr. L. Kalinowski who takes care of my eye health , another five stars for her.


StarStarStarStarStar  —    (Patient since 2020)

Professional and helpful staff. Dr Downey is very thorough and takes time to answer all my questions.


StarStarStarStarStar Very caring staff (receptionists, Doctor, Techn... —    (Patient since 2020)

Very caring staff (receptionists, Doctor, Technicians and Optician). On time and all, particularly, Dr. Kalinowski, were informative.


StarStarStarStarStar . —    (Patient since 2019)

ECP of WNY is the best. I trust you with the health of my eyes and have been a patient for many many years.


StarStarStarStarStar Professional staff . Very thorough.  —    (Patient since 2020)

Professional staff . Very thorough.


StarStarStarStarStar Dr. Malinowski was excellent! —    (Patient since 2021)

Dr. Malinowski was excellent!


StarStarStarStarStar Had a wonderful experience, the eye doctor was ... —    (Patient since 2022)

Had a wonderful experience, the eye doctor was great, answered all my questions and explained everything to me.


StarStarStarStarStar Everything went well. The entire staff was cour... —    (Patient since 2020)

Everything went well. The entire staff was courteous and professional.


StarStarStarStarStar The BEST!!! The staff, the doctors, the optici... —    (Patient since 2021)

The BEST!!! The staff, the doctors, the opticians...ALL are very pleasant and always helpful.


StarStarStarStarStar Everyone is always friendly and helpful. Downey... —    (Patient since 2020)

Everyone is always friendly and helpful. Downey is a knowledgeable, caring doctor.


StarStarStarStarStar Very professional and knowledgeable service. —    (Patient since 2020)

Very professional and knowledgeable service


StarStarStarStarStar Time and Attention.  —    (Patient since 2021)

I appreciated the time Dr. Sendker spent explaining things to me and answering my questions.


StarStarStarStarStar Great doctors  —    (Patient since 2020)

Love my doctor. Have always had the best experiences here


StarStarStarStarStar The best —    (Patient since 2021)

Going to ECP was one of the best decisions I have made.


StarStarStarStarStar Five star service from walking in to picking ou... —    (Patient since 2021)

Five star service from walking in to picking out new eyeglasses! Dr. Downey always remembers who we are and we have lovely conversations and wonderful care


StarStarStarStarStar ECP is the best eye doctor we have found.  —    (Patient since 2021)

ECP is the best eye doctor we have found. My husband just went with me this time too. We both agreed how pleasant they all were, and took care of us in a very timely fashion. We will definitely continue to go to them!


StarStarStarStarStar As always a nice experience. One suggestion -... —    (Patient since 2020)

As always a nice experience. One suggestion - be sure to advise patients when an appointment will require pupil dilation. I was unaware of this and drove myself from the office to home after dilations. This was not pleasant and could have been a contributing factor if a traffic accident had occurred. Had I known that I would be dilated, I would have made arrangements for a driver.


StarStarStarStarStar Annual visit! —    (Patient since 2020)

Appointment made was right on time, no wait. Service was excellent. Staff is caring & most important the Doctor is very thorough and precise. I have been visiting them annually for many years.


StarStarStarStarStar I feel very comfortable with Dr. Kalinowski. Ev... —    (Patient since 2021)

I feel very comfortable with Dr. Kalinowski. Everyone in the Williamsville office is great.


StarStarStarStarStar Everyone is very friendly and knowledgeable. I... —    (Patient since 2021)

Everyone is very friendly and knowledgeable. I’ve been going there for many years and would highly recommend them.


StarStarStarStarNo Star Your staff was pleasant and professional. —    (Patient since 2020)

Your staff was pleasant and professional.


StarStarStarStarStar  —    (Patient since 2020)

The Doctor and Staff are always kind and courteous.


StarStarStarStarStar Trust —    (Patient since 2020)

We have been coming to Eye Care Professional for decades. Why? We trust the doctors especially Dr. Sendker. He is straight forward, considerate, and excellent in his profession. All the staff has been supportive, kind, and respectful of our eye care needs. Thank you.


StarStarStarStarStar I have been going to eye care professionals for... —    (Patient since 2020)

I have been going to eye care professionals for many years now and this visit was my best. I was in and out very quickly when before I would have to wait a little bit. The staff was very friendly and helpful.


StarStarStarStarStar  —    (Patient since 2020)

I have been seeing Dr. Downey for years now and have only had a wonderful experience. The whole family sees her now and my kids look forward to those appointments. We have been treated with kindness and great care.


StarStarStarStarStar Great place very friendly —    (Patient since 2022)

Great place very friendly


StarStarStarStarStar Everything was easy, quick, professional, and p... —    (Patient since 2020)

Everything was easy, quick, professional, and personable.


StarStarStarStarStar Appointment was right on time both the doctor a... —    (Patient since 2021)

Appointment was right on time both the doctor and the tech were very thorough with my exam also they were very courteous.


StarStarStarStarStar Nothing but positives for Dr. Gambacorta and hi... —    (Patient since 2020)

Nothing but positives for Dr. Gambacorta and his crew.


StarStarStarStarStar Happy —    (Patient since 2020)

Very happy.. very thorough & the dr will explain procedures


StarStarStarStarStar Thanks for getting me in so quickly —    (Patient since 2020)

Thanks for getting me in so quickly


StarStarStarStarStar My experience with your staff, Dr. Downey, and ... —    (Patient since 2022)

My experience with your staff, Dr. Downey, and all involved was excellent. I’ve already recommended them to my family . My husband immediately made an appointment for himself. So far a 5 star thumbs up rating.


StarStarStarStarStar Dr. Sendker is always a consummate professional... —    (Patient since 2021)

Dr. Sendker is always a consummate professional. Explains everything. I saw him in the main area explaining things to another patient (I did not hear what he said BTW). He really has a heart about teaching others. Patrick was a great help with my new choices of frames. Staff at the desk are cheerful and friendly. I always feel taken care of.


StarStarStarStarStar Every person I encountered was pleasant and att... —    (Patient since 2020)

Every person I encountered was pleasant and attentive. It was very busy on this day but it wasn't


StarStarStarStarStar 5+ stars for my appointment with Dr. Downy. As ... —    (Patient since 2019)

5+ stars for my appointment with Dr. Downy. As I have told others, she is so very thorough with my eye exam and so I feel confident with the results.


StarStarStarStarStar Best Eye Doctor! —    (Patient since 2020)

I have been going to Eye Care Professionals for quite some time. Always satisfied and Dr. Downey is amazing! Highly recommend!


StarStarStarStarStar The staff as well as dr. Made me comfortable an... —    (Patient since 2022)

The staff as well as dr. Made me comfortable an explained it was time for cataract surgery. They set up my consult appointment an made me feel at ease


StarStarStarStarStar The exam was very thorough an the staff very pl... —    (Patient since 2022)

The exam was very thorough an the staff very pleasant. However was not able to sign up for patient portal. It failed.


StarStarStarStarStar Everyone was ready for my appointment and very ... —    (Patient since 2020)

Everyone was ready for my appointment and very helpful.


StarStarStarStarStar the visit was fast efficient courteous and plea... —    (Patient since 2021)

the visit was fast efficient courteous and pleasant. IT was through and every person knew their job and performed it impeccably. thank you Shirley Johnson


StarStarStarStarNo Star Very good exam. Great customer service.  —    (Patient since 2021)

Very good exam. Great customer service.


StarStarStarStarNo Star Tammy the technician was excellent in all facet... —    (Patient since 2021)

Tammy the technician was excellent in all facets of my visit. Clear, concise and very upbeat. Dr. Loren did an amazing job also. Will return and recommend to all.


StarStarStarStarStar Always professional and friendly. —    (Patient since 2020)

Always professional and friendly.


StarStarStarStarStar I am always pleased with the professionalism an... —    (Patient since 2020)

I am always pleased with the professionalism and eye care that I’m given at your office.


StarStarStarStarStar Very professional and friendly staff. —    (Patient since 2020)

Very professional and friendly staff.


StarStarStarStarStar ECP is a wonderful!  —    (Patient since 2021)

ECP is a wonderful! I would not go anywhere else for the care of my eyes/glasses. Everyone is very friendly and super helpful: From the receptionists to the eye care team.


StarStarStarStarStar ECP of WNY - high level eye care —    (Patient since 2020)

ECP of WNY always provides very professional service in a comfortable environment. We have used this firm for a number of years and have ALWAYS been pleased with their service, knowledge and thoroughness.


StarStarStarStarStar Staff is always wonderful, friendly and experts... —    (Patient since 2020)

Staff is always wonderful, friendly and experts in their fields. Clean and timely business as well !


StarStarStarStarStar Very thorough exam and very nice people!I was ... —    (Patient since 2020)

Very thorough exam and very nice people! I was taking on time and taking care of quickly great job I’ll be back!


StarStarStarStarStar I am always well taken care of —    (Patient since 2020)

I am always well taken care of when visiting Eye Care Professionals.


StarStarStarStarStar Customer —    (Patient since 2020)

Doctors and staff are very professional and friendly!!


StarStarStarStarStar Finally made our appointments, and happy we did!! —    (Patient since 2021)

My husband and I were in for an eye checkup, we were very happy all the way around. The staff was very welcoming and professional, the Doctor was very pleasant and helpful. We felt very comfortable and I recommended my sister to come there as well. We were very happy to finally make an appointment and happy to have found our new eye doctor. Thank you


StarStarStarStarStar New patJanuary 6, 2022 eye exam —    (Patient since 2022)

New patient January 6, 2022 eye exam


StarStarStarStarStar ALL staff: friendly, knowledgeable, efficient —    (Patient since 2020)

As usual ALL of the staff was friendly, knowledgeable, and efficient!


StarStarStarStarStar Excellent eye-care information and staff servic... —    (Patient since 2020)

Excellent eye-care information and staff service!


StarStarStarStarStar The staff is friendly & helpful. Dr Downey is p... —    (Patient since 2020)

The staff is friendly & helpful. Dr Downey is professional, helpful, friendly & very knowledgeable! She always takes her time & makes sure all my questions are answered. & most important of all shes honest!!!!


StarStarStarStarStar Best eye care professionals!!! —    (Patient since 2020)

I have been a patient at Eye Care Professionals for many years and they’ve always been nothing short of amazing. The entire staff, from the receptionist to the doctors are wonderful. 5 stars and 👍🏿👍🏿 For me!!!


StarStarStarStarStar I travel farther than I need to so I can see Dr... —    (Patient since 2020)

I travel farther than I need to so I can see Dr. Sendker each year. I find his ability to tail to my growing needs with different options for contacts and glasses with multifocal options is not a one size fits all. He tests and trials to find the what works for me.


StarStarStarStarNo Star I am glad to have Doctor Anne Downey as doctor!. —    (Patient since 2020)

I am glad to have Doctor Anne Downey as my eye doctor. Her exceptional knowledgeable and interest in the patient is truly extraordinary. The administrative staff is also amazing -- conscientious and vigilant to the needs of the patients. I look forward to the day that the office policy on masks is relaxed!


StarStarStarStarStar Dr. Ann Downing was friendly, professional and ... —    (Patient since 2021)

Dr. Ann Downing was friendly, professional and extremely acute in explaining all the necessary informative conditions that I am dealing with in updating my vision corrections..


StarStarStarStarStar Your Staff are At the very top of the SHELF . —    (Patient since 2020)

Your Staff are At the very top of the SHELF .


StarStarStarStarStar Always taken care of, from the front desk staff... —    (Patient since 2020)

Always taken care of, from the front desk staff, dr, and the optical dept. the people are friendly and this is the only place I will have glasses made.


StarStarStarNo StarNo Star Left two messages —    (Patient since 2020)

Left a message on Sunday and again on Monday. No callback. Called on Tuesday, got an answer and got in. Otherwise, doctor was knowledgeable and dtaff was pleasant.


StarStarStarStarStar Took very good care of me from start to finish.... —    (Patient since 2020)

Took very good care of me from start to finish.


StarStarStarStarStar The experience was positive from start to finis... —    (Patient since 2020)

The experience was positive from start to finish


StarStarStarStarStar Very prompt and thorough examination. —    (Patient since 2021)

Very prompt and thorough examination.


StarStarStarStarNo Star Very professional and I am very happy with our ... —    (Patient since 2020)

Very professional and I am very happy with our Dr. Downey.


StarStarStarStarStar Been using ECP for over 20 years. —    (Patient since 2020)

Been using ECP for over 20 years. Always courteous and professional


StarStarStarStarStar prompt,friendly and excellent thorough eye exam... —    (Patient since 2020)

prompt,friendly and excellent thorough eye exam, thankyou Irving Sultz


StarStarStarStarStar You always have courteous and professional serv... —    (Patient since 2020)

You always have courteous and professional service.


StarStarStarStarStar I've been a patient for close to 20 years (Main... —    (Patient since 2020)

I've been a patient for close to 20 years (Main St) and Dr Gambacorta has been my doc since then. He's great, and explains everything well in layman's terms. I will continue using ECP and continue going to Dr.Gambacorta.


StarStarStarStarStar Always friendly and helpful —    (Patient since 2020)

Always friendly and helpful


StarStarStarStarStar Same day service- I called regarding a concern ... —    (Patient since 2020)

Same day service- I called regarding a concern about my eyes- I was told I need to be seen immediately and not only was the space made for my appointment, but the time taken to administer care during my appointment was outstanding. Very thorough and thoughtful about my eye issues.


StarStarStarStarStar Caring and did not rush.me. Very help —    (Patient since 2021)

Caring and did not rush.me. Very helpful


StarStarStarStarStar As Always I look forward to my visit with Dr Se... —    (Patient since 2020)

As Always I look forward to my visit with Dr Sendker Very pleasant and professional Answered all my questions and concerns Left feeling better about a few concerns But they were cleared up Kudos


StarStarStarStarStar My grandson woke up one morning and had somethi... —    (Patient since 2021)

My grandson woke up one morning and had something in his eye, i tried flushing it out but nothing seemed to work. i was referred to Eye Care Professionals of WNY, i called and left a message and received a return phone call. I was able to get an appointment for my 8 year old grandson within an hour of the phone call. The doctor saw him immediately. The staff was very helpful and friendly. The office and examine room was clean and well staffed. I was so greatful for their quick response.


StarStarStarStarStar Mr. Jerrell Moss —    (Patient since 2020)

The service was very gool.


StarStarStarStarStar Professional and personable......I have been a ... —    (Patient since 2020)

Professional and personable......I have been a patient of Dr. Downey for several years.


StarStarStarStarNo Star Every one was pleasant and friendly, on time an... —    (Patient since 2020)

Every one was pleasant and friendly, on time and explained what there were doing foe me.


StarStarStarStarStar Excellent Care! —    (Patient since 2020)

I've been a patient of Dr. Downey at Eye Care Professionals for over 20 years. She and all of the staff are terrific! They are very caring, concerned and dedicated to your eye health. I highly recommend this group!


StarStarStarStarStar Dr Downey .. —    (Patient since 2020)

Dr Downey puts you at ease always gives answers in patient-friendly terms


StarStarStarStarStar High Level of Professionalism  —    (Patient since 2021)

I am impressed with the high level of professionalism of your staff. From the beginning to the end of my visit it was excellent. Dr. Downey is wonderful and takes her time with an old guy like me (I am 85 years old).


StarStarStarStarStar Dr. Downey is the ultimate professional. She is... —    (Patient since 2020)

Dr. Downey is the ultimate professional. She is specific in her explanations.


StarStarStarStarStar Courteous care —    (Patient since 2020)

I appreciate the courteous care always provided to me.


StarStarStarStarStar Nice time good reports friendly staff. —    (Patient since 2020)

Nice time good reports friendly staff.


StarStarStarStarStar  —    (Patient since 2020)

Always happy with my exams at ECP. Staff is amazing……friendly, professional, kind. My eyes are in such good hands there and the exam is very thorough.


StarStarStarStarStar friendly and professional service —    (Patient since 2020)

friendly and professional service


StarStarStarStarStar Sue —    (Patient since 2020)

Everyone is friendly and efficient


StarStarStarStarStar Workers are very courteous and Dr is very knowl... —    (Patient since 2020)

Workers are very courteous and Dr is very knowledgeable and professional.


StarStarStarStarStar Dr are best of best .no delay Detail informatio... —    (Patient since 2020)

Dr are best of best .no delay Detail information LOVE TO SEE AGAIN


StarStarStarStarStar Thorough exam, friendly staff, Dr. Downy is exc... —    (Patient since 2020)

Thorough exam, friendly staff, Dr. Downy is excellent


StarStarStarStarStar Very efficient and friendly. —    (Patient since 2020)

Very efficient and friendly.


StarStarStarStarStar I have been coming to ECP for over 25 years and... —    (Patient since 2020)

I have been coming to ECP for over 25 years and never had a bad experience. my family, and now their families continue to get their eye care from this very professional group. from the docs to the opticians, everyone is helpful, knowledgeable, professional and they always offer the cutting edge of eye care. I would recommend to them to anyone.


StarStarStarStarStar Great experience —    (Patient since 2021)

Staff is friendly, professional and patient from the Doctors to the receptionists. They take you right on time, and they have a large selection of eye wear to choose from. Highly recommend.


StarStarStarStarStar Dr Kalinowski - Excellent Eye Doctor!! —    (Patient since 2020)

Dr Kalinowski is thorough and explains everything in “easy to understand” language. I am extremely satisfied and wouldn’t go anywhere else.


StarStarStarStarStar An Excellent Choice for Eye Care —    (Patient since 2020)

From check in to check out, the care and competence I received more than met my expectations.


StarStarStarStarStar Everyone at Eye Care Professionals is very frie... —    (Patient since 2020)

Everyone at Eye Care Professionals is very friendly. I always feel welcome and comfortable in the office


StarStarStarStarStar A long time patient at Eye Care Professionals, ... —    (Patient since 2021)

A long time patient at Eye Care Professionals, I am always happy with the professionalism shown by everyone.


StarStarStarStarStar Excellent experience  —    (Patient since 2020)

I had a great experience at ECP today! Everyone was courteous, respectful, and professional. I was seen promptly and my appointment was very quick! The doctor was extremely knowledgeable and explained the medical details of my appointment with me, which I appreciated. My eyeglass technician spent time finding the best deal for my insurance plan. Thanks so much for a great experience!


StarStarStarStarStar Staff is very efficient & professional. Dr. Sen... —    (Patient since 2020)

Staff is very efficient & professional. Dr. Sendker always gives me all the options after my exam & is informative.


StarStarStarStarStar Dr. Lauren Kalinowski is top-notch!! Thorough a... —    (Patient since 2020)

Dr. Lauren Kalinowski is top-notch!! Thorough and kind. The whole process was the best I’ve ever experienced.


StarStarStarStarStar  —    (Patient since 2020)

Dr K is wonderful. Thoughtful, thorough and a pleasure to talk to


StarStarStarStarStar Best Eye Care Professionals Around!  —    (Patient since 2020)

I always have a great experience at Eye Care Professionals of WNY! The staff at the Williamsville location are always so nice, so helpful, and knowledgeable.


StarStarStarStarStar Great care! —    (Patient since 2020)

Everyone at ECP very knowledgeable, professional and friendly.


StarStarStarStarStar Great and caring service. Went over everything ... —    (Patient since 2020)

Great and caring service. Went over everything That I was concerned about.


StarStarStarStarStar THE STAFF IS ALWAYS SO FRIENDLY AND HELPFUL. I... —    (Patient since 2021)

THE STAFF IS ALWAYS SO FRIENDLY AND HELPFUL. I HAVE BEEN COMING HERE FOR MANY YEARS AND ALWAYS SATISFIED.


StarStarStarStarStar Dr. Downey was wonderful as always! She is suc... —    (Patient since 2020)

Dr. Downey was wonderful as always! She is such a pleasure to talk with and she explains and discusses my eye health with such expertise. I always look forward to my annual visits.


StarStarStarStarStar Dr. Downey and all the staff at Eye Care Profes... —    (Patient since 2020)

Dr. Downey and all the staff at Eye Care Professionals of WNY (Williamsville) are exceptional. Dr. Downey is thorough in her exam and very supportive of making sure all questions are answered.


StarStarStarStarStar I called Monday morning after returning from va... —    (Patient since 2020)

I called Monday morning after returning from vacation with what I considered an infection od . They got me in that same morning. I was told it may not be a bacterial infection since on exam, there was not much difference between my non infected eye. After explaining puss production in od I was issued an Rx for tobradex qid . 2 days in my situation is resolving.


StarStarStarStarStar Joe is such a great doctor and is very professi... —    (Patient since 2020)

Joe is such a great doctor and is very professional. Takes his time and addresses any issues.


StarStarStarStarStar First Rate from Start to Finish —    (Patient since 2020)

The care is top quality. Dr. Downey is thorough and professional in her examination, forthright and comprehensive in explaining the process and results of her examination; the technicians who do the initial workups are competent and responsive to questions; the staff at the counter are friendly and professional; and the opticians who fit the glasses are knowledgeable, patient and give excellent service (including opinions as to which frames look good and not, which I depend on), and there is a large selection of frames to choose from.


StarStarStarStarStar Wonderful Experience  —    (Patient since 2020)

The doctor I saw was amazing. She took her time, explained things well and gave some education in several areas such as use of computer and eye health, etc. She is certainly as asset to ECP.


StarStarStarStarStar Always a pleasant experience —    (Patient since 2020)

Always a pleasant experience


StarStarStarStarStar Excellent care —    (Patient since 2020)

Both the eye care technician and and the doctor were very responsive to my questions and truly concerned with my health.


StarStarStarStarStar Professional and friendly service. Dr. Downey e... —    (Patient since 2020)

Professional and friendly service. Dr. Downey explains everything in detail and in an easy to understand manner. Paula Voell


StarStarStarStarStar  —    (Patient since 2020)

Dr. Downey always provides me with valuable and interesting information about my eyes and my eyesight. I am appreciative of the time she takes to answer my questions.


StarStarStarStarStar Amazing Service. —    (Patient since 2020)

My doctor is absolutely amazing, she knows exactly what to do. I enjoy going to get my eyes checked every time. Not only does she check my eyes she educated me on everything going on.


StarStarStarStarStar Routine visit handled efficiently. —    (Patient since 2020)

Routine visit handled efficiently.


StarStarStarStarStar Excellent care and Wonderful and Attentive Staf... —    (Patient since 2021)

Excellent care and Wonderful and Attentive Staff


StarStarStarStarStar Though I’ve (along with my family been a custom... —    (Patient since 2020)

Though I’ve (along with my family been a customer/patient with this family for MANY years I was disappointed in my last appointment. I felt like an unknown, just a number. I’m not even sure that I received the correct information. Thank you


StarStarStarStarStar Very courteous and friendly staff —    (Patient since 2018)

Very courteous and friendly staff


StarStarStarStarStar Went very smoothly. They listened to the issues... —    (Patient since 2021)

Went very smoothly. They listened to the issues I had and was very professional


StarStarStarStarStar My trusted eye specialist since 2017.  —    (Patient since 2021)

My trusted eye specialist since 2017.


StarStarStarStarStar Excellent Service and Instant —    (Patient since 2020)

Excellent Service and Instant


StarStarStarStarStar One star only. This visit was not a pleasant o... —    (Patient since 2021)

One star only. This visit was not a pleasant one and I will go somewhere else where I will be treated with dignity and respect. I did not feel welcomed.


StarStarStarStarStar OD —    (Patient since 2020)

Very Professional. Explained clearly what was being done. My glass was fixed.


StarStarStarStarStar Highly recommend ECP —    (Patient since 2020)

Great service! Everyone was courteous, professional and timely. The office is very clean.


StarNo StarNo StarNo StarNo Star Disappointing —    (Patient since 2021)

I have been a customer for over 20yrs. I am used to "extra" cost:: anti reflection, scratch protection, etc... To be charged $10 to dispense glasses is ridiculous. Really? This time all it was was "how do those feel?? No reading of print, no checking behind ears NOTHING. It is not the $10, just the idea of it. The making of appointments to pick up glasses is inconvenient for those of us that work long hours. I was the only one there. I understand COVID but really is over doing it


StarStarStarStarStar Professional and efficient.  —    (Patient since 2021)

Very pleased with everything. Service was excellent Everyone did a nice job and I will recommend Eye Care Professionals to friends and family if they need eye care or glasses.


StarStarStarStarStar Professional, Personable, Always High Quality Care —    (Patient since 2020)

I have been seeing the same ophthalmologist for at least a couple decades. ECP in Williamsville is such a high quality place to receive care. ALL of the staff is of the same extremely high caliber. They seem to work together so very smoothly.


StarStarStarStarStar I am always happy with ECP. Dr. Sendker is the... —    (Patient since 2020)

I am always happy with ECP. Dr. Sendker is the kind of doctor I like


StarStarStarStarStar Girl giving field vision test was very efficien... —    (Patient since 2018)

Girl giving field vision test was very efficient. Answered all my questions.


StarStarStarStarStar Organized,friendly,professional staff and Docto... —    (Patient since 2020)

Organized,friendly,professional staff and Doctors


StarStarStarStarStar Dr. Lauren Kalinowski - par excellence —    (Patient since 2021)

I had my annual exam with Dr. Lauren Kalinowski who, as usual, was excellent. The exam was thorough, as always, and her manner and approach are always outstanding. I cannot recommend highly enough.


StarStarStarStarStar I am picky about my medical care —    (Patient since 2021)

I am picky about my medical care and I loved this place so much I am having my husband make an appointment. Everyone was genuinely friendly and helpful. I feel that the doctor gave me detailed information about my care and she spent a good amount of time with me. The woman who helped me pick out new glasses was fantastic. I highly recommend this practice.


StarStarStarStarStar Exceptional doctor  —    (Patient since 2020)

Dr. Downey is friendly, knowledgeable and efficient. She gave a complete and thorough exam. The person that did the machine tests was not friendly and did not explain things. Hopefully she was just having a bad day.


StarStarStarStarStar Great experience! —    (Patient since 2021)

Great experience! The thorough exam from the provider, as well as the associate that assisted me in picking out my frames, ensuring I was getting the best price with my insurance company and the front desk staff was outstanding!


StarStarStarStarStar Simply Outstanding Service —    (Patient since 2021)

Very professional establishment. Everyone was on point in what their roll is for their team. Ms. Kalinowski was very through and explained what was going on and what certain things meant and what could and could not happen. She even shared a few things that I was not aware of that should have been mentioned in my last visit that didn't take place. I've been a loyal customer for many years and hope to continue to be a loyal customer.


StarStarStarStarStar Very professional.... —    (Patient since 2021)

Very professional..friendly..made me feel comfortable on reviewing my issue


StarStarStarStarStar Haven't been to eye doctor in over 2 years . h... —    (Patient since 2021)

Haven't been to eye doctor in over 2 years . had multiple tests on machines that I haven/t seen before . All the procedures and my questions were professionally answered. DR. Kalinowski was very thorough in checking all aspects of my vision while explaining how it related to my vision history, Leanne ? was very helpful in picking out a new frame when my old one was not longer available.


StarStarStarStarStar Good care in eye care. —    (Patient since 2020)

I felt the office was very competent in there work. The doctor took care of me in regard to my eyes.


StarStarStarStarStar They are awesome! —    (Patient since 2020)

My experience is always great the doctor is very thorough and take the time to answer all my eye concerns. The staff is great from adjusting ans cleaning my galsses to helping me pick a new pair. Very friendly and patient highly recommended!


StarStarStarStarStar Awesome  —    (Patient since 2020)

I am so pleased with the service i recieved from your staff. Everyone was patient and helpful. I got an amazing deal on my new computer glasses aswell as specific tips to care for my vision.


StarStarStarStarStar  —    (Patient since 2021)

Very professional and very thorough


StarStarStarStarStar Thank you for taking careful care of ny vision, —    (Patient since 2020)

I appreciate the thorough exam from Dr. Downey and always enjoy talking with her. She is most professional, competent and caring.


StarStarStarStarStar Nice facility. Friendly staff. Love Dr. Sendker... —    (Patient since 2021)

Nice facility. Friendly staff. Love Dr. Sendker.


StarStarStarStarNo Star The good and the bad —    (Patient since 2020)

The service and doctor were outstanding. However, I had to wait 15 minutes for my scheduled appointment. Then after being checked in by the technician, I had to wait an additional 30 minutes for the doctor.


StarStarStarStarStar education that is easy to understand —    (Patient since 2021)

education that is easy to understand


StarStarStarStarStar Great service —    (Patient since 2020)

Appointments run timely. Staff are professional and friendly. They provide you with education and options for your eye health.


StarStarStarStarStar Love this office, it very clean and staff is he... —    (Patient since 2021)

Love this office, it very clean and staff is helpful and friendly and Dr. Sendeker is friendly and professional


StarStarStarStarStar Excellent care and took care of my problem if a... —    (Patient since 2020)

Excellent care and took care of my problem if after I walked in without an appointment


StarStarStarStarStar  —    (Patient since 2021)

Very friendly and helpful staff. I never feel rushed if extra time is needed to answer questions or with picking out new frames. Thank you ECP !!!!


StarStarStarStarStar It was a wonderful experience at your office ye... —    (Patient since 2020)

It was a wonderful experience at your office yesterday fir a thorough eye exam. I felt very safe with all Covid restrictions in place.


StarStarStarStarStar Excellent care by all! —    (Patient since 2021)

Always appreciate the politeness, timelines of my visit and the general concern and care demonstrated by both the staff and the medical professionals.


StarStarStarStarStar On Time and Thorough... —    (Patient since 2021)

My appointment was at the Williamsville office with Dr. Downey. I was taken to the testing room right away and was give a thorough exam by Dr. Downey. I have been going to her for several years and she always explains what she is going to do and explains any problems she might notice in an easy to understand way. She takes the time to answer any questions I might have and I never feel rushed.


StarStarStarStarStar Love the service and professional expierence. ... —    (Patient since 2021)

Love the service and professional expierence. Dr. Lauren is the best


StarStarStarStarStar Great Customer Service —    (Patient since 2021)

It is always a pleasurable experience at ECP.


StarStarStarStarStar service was excellent from entering the door, t... —    (Patient since 2021)

service was excellent from entering the door, to the assistant, the doctor, and out the door. was fast efficient complete cooperative and courteous. one cannot ask for more.


StarStarStarStarStar Great Care —    (Patient since 2020)

I had a problem with my left eye. I called and got an appointment right away. The office is a safe and efficient place. Dr. Downey is always pleasant and helpful. She put my mind at ease and addressed my problem.


StarStarStarStarStar Great patient care and customer service —    (Patient since 2021)

This was my first time at ecp, recommended to me by a friend - both my son and I had appointments (his first eye exam) - I was so impressed by all the associates and doctor. I am very happy to have found ecp and we will definitely be returning for our future exams


StarStarStarStarStar nice, polite, professional and good doctors —    (Patient since 2021)

nice, polite, professional and good doctors


StarStarStarStarStar Everything was handled very professionally —    (Patient since 2020)

Everything was handled very professionally


StarStarStarStarStar Friendly staff, many choices of glasses frames.... —    (Patient since 2020)

Friendly staff, many choices of glasses frames. Have been their patient for years. I would highly recommend.


StarStarStarStarStar Always very satisfied  —    (Patient since 2021)

Always very satisfied with the care I receive at ECP.


StarStarStarStarStar Always a pleasure to work with Dr. Downey and h... —    (Patient since 2019)

Always a pleasure to work with Dr. Downey and her staff to diagnose and/or monitor eye related functions and issues.


StarStarStarStarStar Satisfied long-standing patient. —    (Patient since 2021)

I have been going to Dr. Downey for a very long time and her thorough exams and compassionate demeanor are scond to none.


StarStarStarStarStar I had a appointment with Dr.Michelle Gambacorta... —    (Patient since 2021)

I had a appointment with Dr.Michelle Gambacorta and was very happy with her professionalism and knowledge on eye care . The store was very clean and the staff sanitized all of the glasses after I tried them on. I would recommend this place to anyone looking for fast yet professional eye care


StarStarStarStarStar Very friendly environment, Dr. are excellent an... —    (Patient since 2020)

Very friendly environment, Dr. are excellent and very knowledgeable.


StarStarStarStarStar Simply the BEST —    (Patient since 2020)

The doctors and staff at ECP are EXTREMELY knowledgeable and friendly. This is the ONLY establishment that I trust for all my eye care needs!! I got hit in the eye from a stone thrown by a weed wacker, and Dr. Sendker saw me right away and treated me so that within 2 days it was as if nothing happened.


StarStarStarStarStar Always receive good courteous service.  —    (Patient since 2020)

Always receive good courteous service.


StarStarStarStarStar  —    (Patient since 2021)

Excellent service, pleasant staff and a thorough eye exam provided by Dr. Kalinowski.


StarStarStarStarStar We were pleasantly surprised with our visit an ... —    (Patient since 2020)

We were pleasantly surprised with our visit an Saturday March 6th. Everyone was so super nice and efficient. So clean and Dr. K. was amazing!


StarStarStarStarStar Professional services always given whenever I h... —    (Patient since 2018)

Professional services always given whenever I have appointments. I find the staff is responsive to my inquires as needed. Each location I have experienced is always clean, staff friendly and services are wonderful.


StarStarStarStarStar  —    (Patient since 2021)

I have always found the staff to be very professional. The nurses and doctors explain everything thoroughly


StarStarStarStarStar Everyone is always so nice and very helpful —    (Patient since 2020)

Only negative comment is Sooo many text reminders sent about my appointment! Guess better safe than sorry but yikes!


StarStarStarStarStar Dr. Sendker is knowledgeable, professional and ... —    (Patient since 2021)

Dr. Sendker is knowledgeable, professional and engages with the technicians, opticians and office staff. Lindsey was great with the initial tests and Leann helped me find two nice frames. ECP in Williamsville is a great location. I feel good about supporting a local small business.


StarStarStarStarStar I love my eye doctor —    (Patient since 2021)

I have been seeing Dr. Downey for nearly two decades. She has been as thorough and professional every time I go. The care in picking out the glasses was also wonderful. The assistor I had was great at making sure I was getting what I needed in a cost structure I could work with.


StarStarStarStarStar Always friendly and professiona.,Never a proble... —    (Patient since 2020)

Always friendly and professiona.,Never a problem.


StarStarStarStarStar Gracious staff from greeting at arrival, to exi... —    (Patient since 2020)

Gracious staff from greeting at arrival, to exit. Very pleased with thoroughness of exam, and willingness of Dr. Gambacorta to take the time that is needed to answer questions, etc..


StarStarStarStarStar Be kind to yourself and wear your glasses —    (Patient since 2021)

I always enjoy going to the ECP. Great customer serive.


StarStarStarStarStar Helped me to understand the cataract surgery i ... —    (Patient since 2020)

Helped me to understand the cataract surgery i need.


StarStarStarStarStar I would like to Thank you for your service and ... —    (Patient since 2021)

I would like to Thank you for your service and caring attitude you gave to me on my visit. Our eye are the most precious parts of our body 👁️


StarStarStarStarStar  —    (Patient since 2020)

I have been a patient of Dr. Downey from the beginning of ECP. She is thorough and caring.


StarStarStarStarStar I trust them to maintain my best eye sight —    (Patient since 2021)

I never have any problem getting in when I want. I have trusted ecp for my sight health for decades. They advised me on keeping my eye sight through dry eyes, cataract surgery for best results and now maintaining that improvement to 20 20 eyesight.


StarStarStarStarStar Very good !everyone was kind& good to me! —    (Patient since 2021)

Very good !everyone was kind& good to me!


StarStarStarStarStar Long time patient —    (Patient since 2020)

I have been a patient for more than 20 years, and have always appreciated the staff at Eye Care Professionals. Dr. Sendkar, in particular, has made sure I understand the details of my eye health and also that the services I need are submitted to my insurance in an advantageous way, so that I don't have to worry about it. Good job, Kathy Metivier


StarStarStarStarStar As always, prompt, professional, thorough and k... —    (Patient since 2021)

As always, prompt, professional, thorough and knowledgeable.


StarStarStarStarStar This was my first visit to Eye Care Professiona... —    (Patient since 2021)

This was my first visit to Eye Care Professionals and it was a great experience. The staff was professional, attentive and polite. I saw Dr. Anne Downey who explained everything in a clear manner and was very thorough. There is a large selection of frames in all different price ranges and I didn’t feel rushed into choosing frames to try on.


StarStarStarStarStar .. —    (Patient since 2021)

I am very happy with the excellent services provide by Dr. Lauren Kalinowski and her staff.


StarStarStarStarStar Recent Exam —    (Patient since 2021)

My Recent exam was very professional and thorough. Very happy with the office!


StarStarStarStarStar Love ECP —    (Patient since 2021)

ECP's staff is always friendly and helpful. They made sure I knew that everything I touched was cleaned before use due to the COVID19 virus. I love Dr. Downey. She takes the time with her patients and always makes sure I understand what is going on with my eyes. She gives great recommendations; she is not about just "selling" glasses/frames. Thank you for another great visit. See you next year!


StarStarStarStarStar The staff, from reception to the doctors, is ve... —    (Patient since 2021)

The staff, from reception to the doctors, is very professional, courteous, and friendly.


StarStarStarStarStar Excellent —    (Patient since 2020)

Lauren Kalinowski is terrific. Wonderful attitude, great listener, kind.


StarStarStarStarStar Happycamper —    (Patient since 2020)

Been going there for a few years been very satisfied ..very thorough


StarStarStarStarStar I have been with ECP for over 10 years and have... —    (Patient since 2020)

I have been with ECP for over 10 years and have always been happy with the staff and doctors there. I would recommend them.


StarStarStarStarStar Dr Kalinowski, the BEST!! —    (Patient since 2020)

I see Dr Kalinowski for my eye care health. She is professional, caring and kind. I trust her completely when it comes to my eyes. The staff is awesome too. The people I have referred to her love her as much as I do. She’s a class act.


StarStarStarStarStar I love ECP! —    (Patient since 2020)

I love the office - it’s cleanly and was set up safely for COVID. The staff are always very friendly and professional. I love the eye care doctor who has helped me immensely with my eyes. The glasses selection is always great, too!


StarStarStarStarStar Fast Service, great savings on frames.  —    (Patient since 2020)

Fast Service, great savings on frames.


StarStarStarStarStar Great Eye Care Providers!! —    (Patient since 2020)

I am relatively new to the area and I needed to update my prescriptions. During this pandemic, I was initially nervous to go into an office, but when I went to Eye Care Professionals for my appointment, the customers were distanced, sanitizer was available, etc. Well that worry was solved. After that, the visit went very smoothly. I checked in, filled out my information as a new customer, and was quickly called back by the optician. After the first few exams and taking my medical history, the optometrist (Dr. Michelle Gambacorta) saw me shortly after. She did a thorough check on my eyes (since I have a history of diabetes and glaucoma in my family) and explained everything to a level where I actually understood what was going on (and what keep in my mind for my own health for future eye exams). Honestly, this had to be one of the best eye doctor/office visits that I have had.... at my previous city, I would have to wait an oddly long amount of time wherever I went. But here, I was in and out in under an hour and that included going over insurance, selecting and checking my specialized lens and frames, and paying and scheduling my next appointment. I am glad that I spotted their office in my neighborhood and they will definitely be my primary eye care providers while I live in the Cheektowaga/Williamsville area.


StarStarStarStarStar My Doctor Downey is wonderful, would not want t... —    (Patient since 2020)

My Doctor Downey is wonderful, would not want to go to anyone else.


StarStarStarStarStar I was completely pleased with my appointment a ... —    (Patient since 2020)

I was completely pleased with my appointment a few days ago. Everything went very efficiently. Dr. Downey always is outstanding in her personal relationship and competence and manner of explaining everything.


StarStarStarStarStar I received excellent service on my visit... —    (Patient since 2020)

I received excellent service on my visit


StarStarStarStarStar Dr Kalonowski is an incredible Dr. she goes abo... —    (Patient since 2020)

Dr Kalonowski is an incredible Dr. she goes above and beyond. I’m great full to be her patient.


StarStarStarStarStar Patient Katherine Toy... —    (Patient since 2018)

I would like to congratulate Dr. Gambacorta and his staff for the best eye care in Western NY. The quickness you can be seen when you have a problem is very commendable.


StarStarStarStarStar  —    (Patient since 2020)

Service was fas, friendly, and excellent.


StarStarStarStarStar Courteous professional people. Informative and ... —    (Patient since 2020)

Courteous professional people. Informative and knowledgeable. Always a pleasure to go there.


StarStarStarStarStar I was surprised how well everything went under ... —    (Patient since 2020)

I was surprised how well everything went under the circumstance. Thank you for replacing my lens.


StarStarStarStarStar Great Practice! Friendly and helpful staff.  —    (Patient since 2020)

Great Practice! Friendly and helpful staff.


StarStarStarStarStar Your entire STAFF are special people and becau... —    (Patient since 2020)

Your entire STAFF are special people and because of numb fingers i'm constatly messing up the adjustment and am in to see Holly or Lee Ann frequently they are special . Dr Downey has a special way about her and it's always an enjoyable visit .


StarStarStarStarStar Quick and straightforward experience —    (Patient since 2020)

Quick and straightforward experience


StarStarStarStarStar Long-term, trusted relationship —    (Patient since 2020)

I have been going to Dr. Downey since her days with Health Care Plan, 30+ years. She always remembers me, my kids, etc. I trust her with my eye care and actually enjoy my annual visit.


StarStarStarStarStar Dr. Downey is knowledgeable, efficient, answere... —    (Patient since 2018)

Dr. Downey is knowledgeable, efficient, answered all my questions. Support staff also very good.


StarStarStarStarStar great place!  —    (Patient since 2020)

i love this place! staff doctors and techs are always very friendly and helpful and really listen to eye care needs! would recommend to friends and family!


StarStarStarNo StarNo Star Love the doctor, staff needs work —    (Patient since 2020)

Love my doctor and will put up with rude support staff to see her. However. I wish the level of professionalism and care shown by the doctors was represented in the front desk staff. They are the face, the first impression of your office. They do not serve you.


StarStarStarStarStar Eye Care Professionals of WNY (Williamsville, NY) —    (Patient since 2020)

The staff at Eye Care Professionals of WNY are wonderful, very helpful. Dr Sendkar is great, explained ever test and its results. Took the time to listen to any questions I had and explained everything. I would highly recommend them.


StarStarStarStarStar My visit went exceptionally well. Prompt, cour... —    (Patient since 2020)

My visit went exceptionally well. Prompt, courteous, professional, efficient, educational, every thing I could hope for


StarStarStarStarStar We have used ECP for decades.  —    (Patient since 2020)

We have used ECP for decades. Always up-to-date, professional and courteous


StarStarStarStarStar Great staff but need more direction —    (Patient since 2020)

From the moment I entered till I left the staff was very professional. The only confusing part was when I came out to pick my glasses. I was told to sit and wait. I was confused whether to wait for next available seat or wait to be called. Need more clarity of what to do.


StarStarStarStarStar Excellent and compassionate care at ECP —    (Patient since 2020)

I have been seeing Dr. Anne Downey for almost 30 years. She is professional, compassionate and very thorough. The staff is excellent!


StarStarStarStarStar Friendly and professional staff. Clean and wel... —    (Patient since 2020)

Friendly and professional staff. Clean and well organized


StarStarStarStarStar SUPERB —    (Patient since 2020)

Over the many years I have been a patient of yours, I continue to appreciate the care, attention, concern and dependability I have experienced. I would absolutely and highly recommend you whenever the moment presented itself.


StarStarStarStarStar I have the utmost respect and appreciation for ... —    (Patient since 2020)

I have the utmost respect and appreciation for ECP. I have always been treated with respect and caring. All the staff and Dr Downey are always professional and knowledgeable! I would recommend ECP Williamsville to anyone who is asking


StarStarStarStarStar Outstanding.  —    (Patient since 2020)

Outstanding doctors and service. Great selection of products.


StarStarStarStarStar Excellent Care Provider and staff. —    (Patient since 2020)

Excellent Care Provider and staff.


StarStarStarStarStar Everyone there is Great and very professional. —    (Patient since 2020)

Everyone there is Great and very professional.


StarStarStarStarStar Efficient office staff and excellent Doc... —    (Patient since 2020)

Very efficient office staff and excellent Doctor Downey-She is the best!


StarStarStarStarStar I have continued to go to ECP in Williamsville,... —    (Patient since 2020)

I have continued to go to ECP in Williamsville, NY because of the excellent care by Dr Downey and staff. However, I am disgusted that I have to drive out to Depew to have new lenses put into my old frames. Traffic was a nightmare and was just told it will take an HOUR!!! Seriously? Thanks for NOT having customer service as your #1 priority. I will never get frames or lenses from ECP again when there are numerous facilities in my own neighborhood - ridiculous.


StarStarStarStarStar All the staff are professional, friendly and ex... —    (Patient since 2020)

All the staff are professional, friendly and explain everything they're doing with you. Dr Downey is very competent. She explains any changes she sees in your eyes. She takes time to answer all your questions and decide on the best treatment plan for eye changes.


StarStarStarStarStar Always a pleasure to see Dr Downing. So dedicat... —    (Patient since 2020)

Always a pleasure to see Dr Downing. So dedicated and very through


StarStarStarStarStar No Complaints Here! —    (Patient since 2020)

My visits are always very thorough and I feel like I’m in good hands. The staff is knowledgeable and friendly, and Dr. Sendker takes time to fully explain everything.


StarStarStarStarStar Awesome facility and friendly staff. Front des... —    (Patient since 2020)

Awesome facility and friendly staff. Front desk can be a little more welcoming by recognizing a pt when they walk in. I waited to be called and neither of them called me up. I had to ask if someone was going to check me in after another person walked in 5 minutes after me and was taken care 1st.


StarStarStarStarStar never feel rushed---good selection of frames —    (Patient since 2020)

never feel rushed---good selection of frames


StarStarStarStarStar Nice professional people who take the time to e... —    (Patient since 2020)

Nice professional people who take the time to explain everything.


StarStarStarStarStar Always on time. Always professional. Dr. Sendke... —    (Patient since 2018)

Always on time. Always professional. Dr. Sendker is very proactive with my eye health. I trust him completely!


StarStarStarStarStar Years of Quality —    (Patient since 2020)

I've been a patient and purchaser of eyewear at ECP from their start. The doctors are top notch, the diagnostic technology is cutting edge and the eyewear staff are patient helpful and knowlegeable.


StarStarStarStarNo Star Friendly staff —    (Patient since 2020)

I like coming to this office, the staff has always been friendly and courteous.


StarStarStarStarStar Great staff & fantastic care by Dr. Downey! —    (Patient since 2020)

Great staff & fantastic care by Dr. Downey!


StarStarStarStarStar Excellent service as usual and I found my visit... —    (Patient since 2020)

Excellent service as usual and I found my visit to be very efficient and satisfactory.


StarStarStarStarStar Great doctor, great attention to my eye health.... —    (Patient since 2020)

Great doctor, great attention to my eye health.


StarStarStarStarStar Dr Downey is always very professional and very ... —    (Patient since 2020)

Dr Downey is always very professional and very thorough with each eye examination. Very patient with explaining results from the examination and options.


StarStarStarStarStar An Exceptional Experience. —    (Patient since 2020)

I have always been impressed with the professionalism of ECP. The employees are prompt, friendly, & very informed. Prof. Dr. Dr. H. James Birx 716 626-4001 Williamsville, New York 14221-4026


StarStarStarStarStar Office and staff very helpful and caring. Dr Ga... —    (Patient since 2020)

Office and staff very helpful and caring. Dr Gambacorta is very knowledgeable and spends the time explaining everything. No rushing. Conversing with him is like talking to your best friend.


StarStarStarStarStar The staff and doctors are always very professio... —    (Patient since 2020)

The staff and doctors are always very professional and friendly. Because of the virus they made sure everyone was staying safe.


StarStarStarStarStar Great visit. Couldn’t be happier with the profe... —    (Patient since 2020)

Great visit. Couldn’t be happier with the professionalism.


StarStarStarStarStar ECP Fan for 10 Years —    (Patient since 2020)

Been going to ECP for 10 years. Never had a problem. I like how they do not keep you waiting around - everything is about as efficient as it could be. I like the option where they use a machine to take a photo of the inside of both eyes, even though my insurance does not cover it (for some stupid reason). Its good because they can compare previous photos with new ones, so it is much easier to see if something has changed. The only downside - which is hardly ECP's fault - is that lenses and frames are just so expensive these days. I got fairly average frames and no frills lenses and it came to over $600. Sure, the insurance pays 2/3 of it, but that is a lot of money. I'm seriously thinking of getting the eye surgery because, although expensive, it pays for itself in a few years.


StarStarStarStarStar I showed up a day late for my field vision test... —    (Patient since 2020)

I showed up a day late for my field vision test that I needed to get before my visit with the doctor in October. They couldn't reschedule me until November, so they managed to fit me in for it then. It was a short wait and I really appreciated their understanding and being sensitive to my needs.


StarStarStarStarStar I haven’t had online experience hence wouldn’t... —    (Patient since 2020)

I haven’t had online experience hence wouldn’t know


StarStarStarStarStar Dr Downey is always great, friendly, profession... —    (Patient since 2020)

Dr Downey is always great, friendly, professional and very knowledgeable. I trust her with everything she does.


StarStarStarStarStar The staff was very professional.  —    (Patient since 2020)

The staff was very professional and followed social distance guidelines and protocols. They were friendly and welcoming while going about their business.


StarStarStarStarStar Everything at my visit was great, From the girl... —    (Patient since 2020)

Everything at my visit was great, From the girls at the desk ' the doctors' and the optician who ordered my glasses were very professional ' helpful and I felt safe about the virus problem, GREAT VISIT


StarStarStarStarStar Much improved —    (Patient since 2020)

Much improved reception staff from my 2019 visit. Still a long wait time (15 minutes past appointment time) but I’m assuming in part due to extra cleaning for COVID.


StarStarStarStarStar good cujstomer service by professionals ED —    (Patient since 2020)

good cujstomer service by professionals ED


StarStarStarStarStar Friendly staff and great service. —    (Patient since 2020)

Friendly staff and great service. Always a great experience here. Good selection of frames for men.


StarStarStarStarStar truly professionals —    (Patient since 2020)

I have been going to ECP for over 30 years and have never been disappointed. My doctor knows me well and i am able to work with her in doing what we both feel is best for my eyes. She is knowledgable , professional, friendly. I have recommended many others to ECP as well. At my last visit I was informed at check- in that my doctor was running 30 minutes behind, would I be willing to see a new doctor in just a few minutes. I agreed, and Dr Gambacorta was delightful! Just as professional, knowledgeable, friendly as Dr Downey, I would see her again if need be. She is a wonderful addition to the already great team at ECP.


StarStarStarStarStar Eye exam.. —    (Patient since 2020)

Had a great exam with Doctor Downey and the optometrists


StarStarStarStarStar A friendly, courteous staff and doctors who gen... —    (Patient since 2019)

A friendly, courteous staff and doctors who genuinely care about the patients.


StarStarStarStarStar I wish they would stock better quality lenses. —    (Patient since 2020)

I wish they would stock better quality lenses.


StarStarStarStarStar I always enjoy my experience here!  —    (Patient since 2020)

I always enjoy my experience here! The staff is so friendly. Dr. Sendker is knowledgeable and friendly and helpful. They are taking plenty of precautions, so I felt safe at my first COVID appointment of any type. I can’t recommend them enough.


StarStarStarStarStar The staff were very kind, helpful and courteous... —    (Patient since 2020)

The staff were very kind, helpful and courteous. Dr. Gamb., very professional and was detailed in his examination and given advice.


StarStarStarStarStar Always a very thorough eye exam —    (Patient since 2020)

Always a very thorough eye exam


StarStarStarStarStar Review of Recent its —    (Patient since 2020)

I appreciate the friendly and professional manner of all the staff I saw at my recent visit. I especially appreciate the skill and knowledge of Dr. Downey and her wise advice. She explains fully her reasoning and takes time to learn about my life situation as it relates to my eye care needs,


StarStarStarStarStar Always friendly staff. Clean facility  —    (Patient since 2020)

Always friendly staff. Clean facility


StarStarStarStarStar Excellent staff —    (Patient since 2020)

Dr Downey is very knowledgeable


StarStarStarStarStar From the time I checked in until I departed, tr... —    (Patient since 2020)

From the time I checked in until I departed, treatment was exceptional - welcoming, professional, efficient.


StarStarStarStarStar Great visit. —    (Patient since 2020)

Dr. Ann Downey, as always, was very wise and thorough while giving a complete pupil dilated exam. She is always friendly, remembering me and my condition, which I appreciate greatly. The front and back staff are very nice, also.


StarStarStarStarStar  —    (Patient since 2018)

The reception was wonderful, the assistant was more than pleasant, and the doctor was exceptional.


StarStarNo StarNo StarNo Star Dr sendker was very rude after exam. Upon walki... —    (Patient since 2020)

Dr sendker was very rude after exam. Upon walking me out to the reception area, he told me to have a seat and wait to see about new glasses. I asked him if I could just have a copy of my Rx. He then threw the Rx at the receptionist and walked away. No words. No thanks or goodbye. I would give 1 star but the male receptionist was pleasant and helpful


StarStarStarStarStar Great Eye Care. —    (Patient since 2020)

Dr. Downey and the staff at Eye Care Professionals are always friendly, caring, and efficient. They do an excellent job of caring for my eye health.


StarStarStarStarStar Williamsville Office —    (Patient since 2020)

During these difficult times, the staff at Williamsville are so professional and compassionate. Dr. Downey is always compassionate and shows a great concern for her patients.


StarStarStarStarStar Dr. Downey and staff was very professional and ... —    (Patient since 2020)

Dr. Downey and staff was very professional and attentive. The eye exam was exceptional!! It is worth the cost to go to the Best!!! I rather pay the price for a great eye exam and glasses then go Blind!!! Thank you Dr. Downey


StarStarStarStarStar  —    (Patient since 2020)

I find that ECP is abiding by the CDC guidelines to keep all parties safe from covid . At the same time it is a comfortable atmosphere & Professional office . Personnel are all very pleasant & accommodating to patient needs & questions.


StarStarStarStarStar An Excellent Eye Care Facility —    (Patient since 2020)

The professional staff are competent, approachable and pleasant; the equipment seems to be regularly upgraded; the opticians are knowledgeable and helpful; the selection of frames is extensive and diverse; the desk staff are pleasant and helpful; and the facilities are quite nice. Overall an excellent health care facility. I will keep going back here for my eye care.


StarStarStarStarStar Nice job by staff, especially Dr, G.  —    (Patient since 2020)

Nice job by staff, especially Dr, G.


StarStarStarStarStar Great Service by all —    (Patient since 2020)

Dr. Downey is very professional with a great customer mindset. She made an extra effort to fit me in after cataract surgery. Optician was helpful and polite. Would recommend Eye Professionals to anyone


StarStarStarStarStar They are awesome! —    (Patient since 2020)

Great service, options all explained well, knowledgeable and quick but not rushed!


StarStarStarStarStar During a time when everything is being rearrang... —    (Patient since 2020)

During a time when everything is being rearranged because of the Covid-19 virus, my appt went smoothly and pleasantly. Everyone does their job with a good attitude and made me feel comfortable and confident I was getting the best care.


StarStarStarStarStar From the time I walked in everything was profes... —    (Patient since 2020)

From the time I walked in everything was professional. It was nice seeing a young man at the desk. He was very pleasant. My Dr is the best


StarNo StarNo StarNo StarNo Star At my recent annual eye evaluation, the techni... —    (Patient since 2020)

At my recent annual eye evaluation, the technician that starts the eye exam asked for my glasses. She at one point dropped her paper and pen on the floor and did not wash her hands but proceeded to handle my glasses and equipment used for her part of the eye exam. When I expressed concern she said everything had been disinfected. I suppose her hands didn't count. There was no sign or monitoring in the area where the eyeglasses for purchase are displayed that patients were supposed to put any eyeglasses they touched and or tried on in a tray so the technicians could disinfect them and then put them back on display. As a result, 2 patients checked in and proceeded to touch and try on several eye glasses for a good 5 minutes before a technician told them about this new policy to reduce the risk of COVID-19. These 2 patients, who had touched several eyeglasses were not given a tray and asked to put any eyeglasses they tired on in the tray for disinfecting. The lenses and frames of the eye glasses on display were very dirty. They were so dirty that I feared trying them on. The technician helping me, as I wanted to purchase new eyeglasses after my exam, said the cleaning of the glasses causes. This is concerning that a disinfectant would leave the eyeglasses so dirty. Finally, when I asked for a magnifying mirror so I could see how the eyeglasses I was trying on looked and fit, I was told by the technician that they had to get rid of these mirrors due to COVID-19. This did not make sense to me as they had non magnified mirrors available for patients. I shared how this has never been a problem in the well over 10 years I have been coming to this location. I also shared with the technician my concerns about an eye care business, who should be sensitive to the diversity of vision needs in their clients, only having non magnified mirrors available for patients. I was told that I could reschedule my appointment to buy eyeglasses and bring my own magnifying mirror.


StarStarStarStarStar Very thorough exam and always patient, informat... —    (Patient since 2020)

Very thorough exam and always patient, informative meeting with my physician.


StarStarStarStarStar Courteous staff.. —    (Patient since 2020)

The staff at Eye Care Professionals are always courteous and well informed.


StarStarStarStarStar Consistent Professional Care —    (Patient since 2018)

ECP was recommended to me when I moved to Buffalo (2011). I have found only positive, courteous and professional experience in my appointments and treatments by the staff and Drs. Thanks for your care and concern for my sight.


StarStarStarStarStar Great staff including the doctors  —    (Patient since 2020)

Great staff including the doctors


StarStarStarStarStar I have no issues with the office. Staff is fri... —    (Patient since 2020)

I have no issues with the office. Staff is friendly, office area is clean and Dr. is good.


StarStarStarStarStar Always kind and professional.  —    (Patient since 2020)

Always kind and professional and accommodating


StarStarStarStarStar The service was thorough, timely and reasonably... —    (Patient since 2020)

The service was thorough, timely and reasonably priced.


StarStarStarStarStar I have a been going here for years, and have al... —    (Patient since 2020)

I have a been going here for years, and have always been treated with respect. The staff is pleasant, and very professional. I always feel like my health matters to the team. Thank you!!


StarStarStarStarStar Up to date technology —    (Patient since 2018)

I am always treated respectfully by the staff. My eye exam was quite complete using up to date technology.. I like Dr. Downy very much!


StarStarStarStarStar Excellent and professional  —    (Patient since 2020)

Excellent and professional


StarStarStarStarStar Dr. Downey is a true professional and Was very ... —    (Patient since 2020)

Dr. Downey is a true professional and Was very competent is diagnosing the problem I was having with my eyes. I am grateful for her thoroughness.


StarStarStarStarStar Dr Downey is the best!! —    (Patient since 2020)

Dr downey is so kind and knowledgeable! I have recommended many people to her practice and everyone loves her!


StarStarStarStarStar  —    (Patient since 2020)

I have been coming to ecp since its inception. Dr. Downey is superb in her exams, her recommendations and her manner. My only criticism is of the optical department as it seems there is not continuity of staff. Perhaps I’m wrong but I very rarely if ever have had the same people assisting me.


StarStarStarStarStar  —    (Patient since 2020)

Thanks for your help and advice on choosing the right frames and lenses


StarStarStarStarStar  —    (Patient since 2020)

Thanks for your help and advice on choosing the right frames and lenses


StarStarStarStarStar I’ve been going to the Gambacortas and ECP for ... —    (Patient since 2020)

I’ve been going to the Gambacortas and ECP for over 30 years and have always been happy with the work they do. Professional and friendly all the time.


StarStarStarStarStar Satisfied Customer —    (Patient since 2020)

Have been a client for many years always happy with this establishment. The staff goes above and beyond to meet your needs!


StarStarStarStarStar Dr. Downey and the staff are wonderful! —    (Patient since 2020)

Dr. Downey and the staff are wonderful!


StarStarStarStarStar Dr. Sendker is fantastic- office is run very well —    (Patient since 2020)

Dr. Sendker is fantastic. The office staff is helpful and efficient and I won't go anywhere else for glasses- they make it very easy and I get quality glasses at a good price with no hassle.


StarStarStarStarStar I am so happy I started seeing Dr. Downey. —    (Patient since 2020)

I am so happy I started seeing Dr. Downey. She is so knowledgeable, pleasant, passionate and takes time to explain exam findings and the treatment plan.


StarStarStarStarStar Quick service  —    (Patient since 2020)

I called and received an appointment to have my glasses repaired. I could be seen the same day. And my glasses were repaired in 5 monutes


StarStarStarStarStar All of the staff and Doctors are friendly and v... —    (Patient since 2017)

All of the staff and Doctors are friendly and very professional. Offer sound and helpful advice.


StarStarStarStarStar Perfect visit. —    (Patient since 2020)

As always I was received with compassionate care and treated with respect.


StarStarStarStarStar Jim D —    (Patient since 2020)

Friendly competent staff, up to date on equipment and new sanitary procedures. Dr Downey is outstanding.


StarStarStarStarStar As always the staff is considerate &efficient .... —    (Patient since 2020)

As always the staff is considerate &efficient . There was hardly any wait. We have followed ECP for the 20 ears . There has never been any concern.


StarStarStarStarStar I've had nothing but good experiences at eye ca... —    (Patient since 2019)

I've had nothing but good experiences at eye care professionals. I've been to the offices in Lancaster and williamsville which have both been great.


StarStarStarStarStar I am very satisfied with the Williamsville sta... —    (Patient since 2018)

I am very satisfied with the Williamsville staff. The optician helped me find new frames which were affordable. I appreciate that she helped me by repairing my current frames. They fit so much better now. Good care!


StarStarStarStarStar First time at the Williamsville office, very pl... —    (Patient since 2020)

First time at the Williamsville office, very pleasant experience.


StarStarStarStarStar Carolyn Dowling... —    (Patient since 2020)

I was very appreciative of the staff for getting me in quickly on Monday after a fall in the driveway friday night in which I scratched my left lens and needed a new one.


StarStarStarStarStar Highly professional staff with supportive techn... —    (Patient since 2020)

Highly professional staff with supportive technology in examination equipment


StarStarStarStarStar  —    (Patient since 2020)

I was very pleased with my recent experience experience in the office. Dr Downey was very informative and all staff friendly and professional. Clean environment with covid precautions in place.


StarStarStarStarStar I absolutely love this place. They are so frien... —    (Patient since 2020)

I absolutely love this place. They are so friendly and professional!


StarStarStarStarStar Excellent Professional attention. My questions... —    (Patient since 2020)

Excellent Professional attention. My questions were answered as well as questions I didn’t know I had. Very thorough eye exam and I will continue to recommend ECP!


StarStarStarStarStar 5 stars. been going here for years because the ... —    (Patient since 2018)

5 stars. been going here for years because the care of patients is unsurpassed.


StarStarStarStarStar I love doctor downey she's awesome and very tho... —    (Patient since 2020)

I love doctor downey she's awesome and very thorough


StarStarStarStarStar . —    (Patient since 2020)

I have complete satisfaction and trust in my care at Eye Care Professionals O WNY.


StarStarStarStarStar Professional,friendly staff,would recommend hig... —    (Patient since 2020)

Professional,friendly staff,would recommend highly.o


StarStarStarStarStar A True Appreciation for a Wonderful Service! —    (Patient since 2020)

I have been going to Eye Care Professionals of WNY for several years. I truly appreciate the care, service, and dedication to ongoing excellence in utilizing the most up-to-date treatments and testing. Dr. Downey is a delight and I look forward to our yearly appointments. She provides me with important facts regarding my vision and answers all of my questions. I have always found the support staff most helpful. Thank you for being so great!


StarStarStarStarStar  —    (Patient since 2021)

Knowledgeable and friendly staff and Doctor. So glad you were recommenced to me.


StarStarStarStarStar Such a wonderful experience! Dr. Downey and the... —    (Patient since 2020)

Such a wonderful experience! Dr. Downey and the entire staff were knowledgeable, friendly and very thorough. I’m so glad I switched providers!


StarStarStarStarStar Excellent service by optician ee —    (Patient since 2021)

Excellent service by optician eee see


StarStarStarStarStar Dr. Sendker is professional and is matter of fa... —    (Patient since 2021)

Dr. Sendker is professional and is matter of fact. He educates me and gives me options to consider. Opticians are helpful when it comes to frames that are flattering and they explain the features of frame elements that will provide safety and best optical experiences.


StarStarStarStarStar  —    (Patient since 2021)

The best eye exam and glasses purchasing experience I have ever had.


StarStarStarStarStar Everyone I encountered was outstanding —    (Patient since 2020)

Everyone I encountered was outstanding


StarStarStarStarStar Pleasant, professional staff at all levels —    (Patient since 2021)

on time; friendly, pleasant staff; a thorough exam; helpful opticians; have been going there for about 15 years and never been disappointed


StarStarStarStarStar Awesome treatment from check in to DR. Visit, g... —    (Patient since 2021)

Awesome treatment from check in to DR. Visit, glass selection and check out! Awesome!


StarStarStarStarStar I have had excellent service from the doctors a... —    (Patient since 2020)

I have had excellent service from the doctors at Eye Care Professionals and would recommend them to anyone who asks. They also accept my eye care insurance plan.


StarStarStarStarStar Truly excellent doctors. Very committed to solv... —    (Patient since 2020)

Truly excellent doctors. Very committed to solving issues.


StarStarStarStarStar Love ECP —    (Patient since 2021)

The people at ECP are kind, very attentive and it is a pleasure to go to the office. I love that I can walk in and get my glasses adjusted (often!) and they don't make me feel like I am bothering them.


StarStarStarStarStar eye care —    (Patient since 2020)

Having been going here for years


StarStarStarStarStar Annual visit —    (Patient since 2020)

The doctor was very knowledgeable. staff also very friendly and courteous.


StarStarStarStarStar Always great service provided by the entire st... —    (Patient since 2021)

Always great service provided by the entire staff. Kudos to Dr Sendker for taking the time to listen and thoroughly explain and answer all my cocerns. He is genuine and cares about his patients.


StarStarStarStarStar  —    (Patient since 2021)

The experience I get at ECP is that of professionalism both with doctors and staff. I feel as though I am in good hands.


StarStarStarStarStar It's all about the people here! —    (Patient since 2021)

Not only do they provide all the care you would need, they are some of the nicest, most helpful people you'd ever want to know! I will be a customer for life because they care about each person that walks through their door.


StarStarStarStarStar The health of my eyes is of critical importance... —    (Patient since 2020)

The health of my eyes is of critical importance to me. Dr. Downey uses current technology to assist her as she monitors my vision over time. She is thorough and knowledgable (as well as personable).


StarStarStarStarStar Thank you ECP!! —    (Patient since 2022)

Every time I go to Eye Care Professionals of Western New York I always receive fantastic, courteous and informative treatment. The doctors and staff are all friendly and helpful, they make sure that I understand every aspect of my exam; what they're seeing, and their suggestions for future care of my eyes.


StarStarStarStarStar Superior Performance —    (Patient since 2021)

I have been to many eye doctors in my life but I will say that there are none finer than Dr. Ann Downey. She is extremely knowledgeable, totally professional and has the utmost concern for her patients. My happiness with her performance over the years is off the scale. And her staff is wonderful. Best eye doctor ever.


StarStarStarStarStar Great eye glass options. Great doctors.  —    (Patient since 2020)

Great eye glass options. Great doctors.


StarStarStarStarStar I have been going to Eye Care Professionals of ... —    (Patient since 2019)

I have been going to Eye Care Professionals of WNY for over 10 yrs and have always received the highest quality of care from both Drs. Blackley and Sendker. They also have a great team of support staff who are kind, considerate and professional.


StarStarStarStarStar ECP on Main St. Williamsville —    (Patient since 2020)

The staff was friendly and they took care of me quickly and completely. I would definitely (and I have) recommended ECP to my family and friends.


StarStarStarStarStar Very professional and thorough.  —    (Patient since 2020)

Very professional and thorough.


StarStarStarStarStar 5 stars. Dr. Downey has been my eye doctor for... —    (Patient since 2020)

5 stars. Dr. Downey has been my eye doctor for 20 plus years!


StarStarStarStarStar Very pleasant and efficient. —    (Patient since 2020)

Very pleasant and efficient.


StarStarStarStarStar ECP Review —    (Patient since 2021)

I give ECP a 5 star rating.


StarStarStarStarStar Online availability is crucial. —    (Patient since 2020)

I appreciate the email contacts, reminders and information. Online availability is important to me.


StarStarStarStarStar Everyone is always so nice and very helpful —    (Patient since 2020)

Everyone is always so nice and very helpful


StarStarStarStarStar Very friendly and knowledgeable staff and docto... —    (Patient since 2020)

Very friendly and knowledgeable staff and doctors. Eye exam appointments are quick and efficient. The Williamsville location is very clean and well-kept.


StarStarStarStarStar . —    (Patient since 2020)

We have been using ECP since you have been in business. Your staff is always professional & friendly.


StarStarStarStarStar Always a pleasant experience! —    (Patient since 2021)

Always a pleasant experience!


StarStarStarStarStar continuing great care for over 20 years. —    (Patient since 2020)

As always, very satisfied , personal,excellant service


StarStarStarStarStar Quick Thorough Service —    (Patient since 2021)

The team strikes a nice balance of being warm and efficient. Each individual spent as much time with me as was needed then moved me on to the next step without much or any downtime in-between. Drs and staff are knowledgeable and answered all my questions.


StarStarStarStarStar Top-notch Eye Care —    (Patient since 2021)

Dr. Lauren Kalinowski is competent, thorough, and very easy to work with. She takes the time needed to explain exam procedures and results. Very pleasant.


StarStarStarStarStar  —    (Patient since 2021)

ECP was recommended by a co-worker. I thank him after every visit. The staff is friendly, courteous, informative, caring and professional. I would highly recommend to others.


StarStarStarStarStar From the moment I walked in I felt extremely co... —    (Patient since 2021)

From the moment I walked in I felt extremely comfortable and the staff was a major part of that, wait time was almost non existent and from the technician to the Dr I was treated as if I was a repeat customer very impressed and I’m not easily impressed. I’d recommend them to anyone


StarStarStarStarStar  —    (Patient since 2020)

Questions are clear and appropriate.


StarStarStarStarStar  —    (Patient since 2020)

I have truly been satisfied with my eye care at ECP. Dr. Downey is highly qualified and gives amazing care. The levels of professionalism and care from all the members of the ECP team are outstanding! From the eye examination to actually being fitted with perfect, stylish, and cost effective eyewear...ECP is your one stop shop! Thank you for your service.


StarStarStarStarStar I was an arbitrator for the BBB for 28 years an... —    (Patient since 2020)

I was an arbitrator for the BBB for 28 years and Dr Downey and the staff are very professional and friendly, Highly recommend them!


StarStarStarStarStar Dr. Downey is great. She has been my eye doctor... —    (Patient since 2020)

Dr. Downey is great. She has been my eye doctor for years. She is personal and listens to your concerns and makes recommendations to help. She recommended blue light lenses which have helped me see better especially when working on a computer all day.


StarStarStarStarStar I was very pleased with the service and level o... —    (Patient since 2021)

I was very pleased with the service and level of professionalism at ECP


StarStarStarStarStar Always a good experience. —    (Patient since 2020)

Always a good experience.


StarStarStarStarStar Exam with Dr. Gambacorta always very through. I... —    (Patient since 2020)

Exam with Dr. Gambacorta always very through. I feel assured of his medical expertise and feel I am in good hands.


StarStarStarStarStar  —    (Patient since 2020)

always a positive experience.


StarStarStarStarStar Outstanding. I have been a patient for 20 years... —    (Patient since 2020)

Outstanding. I have been a patient for 20 years.


StarStarStarStarStar Very professional and understanding —    (Patient since 2020)

Dr. Downey and staff are great. Always has been a great experience every year.


StarStarStarStarStar Dr. Downey is a complete professional in every ... —    (Patient since 2020)

Dr. Downey is a complete professional in every way. I feel confident she conducts examinations with integrity and honesty.


StarStarStarStarStar Staff is always friendly and courteous. —    (Patient since 2020)

Staff is always friendly and courteous.


StarStarStarStarStar Dr. Gambacorta was great! —    (Patient since 0001)

Dr. Gambacorta was thorough and he took the time to listen to my concerns and offer options to help me see better in my many activities.


StarStarStarNo StarNo Star Dr. Downey was very efficient and professional.... —    (Patient since 2020)

Dr. Downey was very efficient and professional. I will reserve my ultimate review once I am satisfied with my new glasses


StarStarStarStarStar Very friendly and courteous staff and excellent... —    (Patient since 2020)

Very friendly and courteous staff and excellent eye examination. 5 Starr rating.


StarStarStarStarStar TRULY CUSTOMER ORIENTED AND PROFESSIONAL EXPERI... —    (Patient since 2020)

TRULY CUSTOMER ORIENTED AND PROFESSIONAL EXPERIENCE.-ALL PROCEDURES WERE EXPLAINED AND ALL QUESTIONS ANSWERED-


StarStarStarStarStar I was pleased with all staff at my first appoin... —    (Patient since 2020)

I was pleased with all staff at my first appointment and look forward to future visits. Dr Ann was professional and informative.


StarStarStarStarStar Dr Downey gave such a through examination I wou... —    (Patient since 2020)

Dr Downey gave such a through examination I would highly recommend her. The staff for getting my glasses were helpful and patient. They are what customer service is about.


StarStarStarStarStar Always great service from the entire staff —    (Patient since 2020)

Always great service from the entire staff


StarStarStarStarStar Excellent in every way5 stars. —    (Patient since 2020)

Excellent in every way 5 stars.


StarStarStarStarStar Everyone was very professional. —    (Patient since 2021)

Everyone was very professional. Dr.Downey provided the best experience! I look forward to continuing my care with the group.


StarStarStarStarStar I've received the best... —    (Patient since 2018)

Always leave feeling I've received the best care. Doctor G is the best!!!


StarStarStarStarStar So glad we came back! —    (Patient since 0001)

I was very happy with my recent visit to eye care professionals. We switched to a different eye care when ECP moved and we were not happy at all with the service and care we received. We'll gladly drive alittle further for the quality service and care we receive from the Eye Care Professionals.


StarStarStarStarStar ECP offers great care —    (Patient since 2020)

Sensitive care; responsive staff; excellent eye review by Dr. Downey,; clean surroundings. Will definitely return


StarStarStarStarStar amazing vist  —    (Patient since 2020)

the best in all around service


StarStarStarStarStar Caring staff! —    (Patient since 2022)

I’ve been seeing the great folks at ECP for about fifteen years. There is very little turnover in regular staff, so I know the people and they know me. Dr. Gambacorta takes extra time to get my prescription just right.


StarStarStarStarStar Great service professionals  —    (Patient since 2017)

Great service professionals


StarStarStarStarStar Excellent service and friendly staff —    (Patient since 2021)

I enjoyed my visit at the Main Street Ovation. The staff there were very helpful and quite friendly. I would definitely recommend this location to everyone.


StarStarStarStarStar A+ —    (Patient since 2020)

I have been a patient of Dr. Downey before she was at ECP. She is professional, personable and competent. I trust her and highly recommend ECP.


StarStarStarStarStar Been with Dr. Downey a long time because she is... —    (Patient since 2020)

Been with Dr. Downey a long time because she is very thorough.


StarStarStarStarNo Star The staff was kind and courteous. I did not wai... —    (Patient since 2021)

The staff was kind and courteous. I did not wait past my appointment time. The tech providing the pre exam testing explained everything she was doing. The doctor showed the results of the pre exam testing on the computer and explained everything.


StarStarStarStarStar  —    (Patient since 2020)

I am very pleased to have Dr. Downey taking care of my visual health. She is thorough, personable and gives complete information. She answers questions directly and with understandable examples and explanations in a friendly, but completely professional manner.


StarStarStarStarStar Great staff at Eye Care Professionals ... —    (Patient since 2020)

As always, the staff at Eye Care Professionals were on time, friendly, knowledgeable and well able to answer questions in an understandable way. I appreciate their stability and depth of services.


StarStarStarStarStar Dr. Downey and her team are simply a great eye ... —    (Patient since 2020)

Dr. Downey and her team are simply a great eye care resource. Prompt, efficient, thorough, professional, informative, friendly....... Everything you hope to have available!


StarStarStarStarStar I can see clearly, now! —    (Patient since 2021)

I saw Dr. Downey because I was having difficulty with my vision, several months after my cataract surgery. I thought I may need the laser surgery that some patients require after having their cataracts removed, but she explained exactly what was happening with my vision, and prescribed eye drops. Much to my surprise, the drops are working perfectly! I can now see clearly and, for the first time, I’m happy I had the cataract surgery. I highly recommend Dr. Downey; she was very thorough in her examination and knew exactly what I needed!


StarStarStarStarStar Excellent all around experience. —    (Patient since 0001)

Excellent all around experience. I was treated courteously and with professionalism. The staff spend a lot of time tended to my eye concerns, much more than I was used to at previous competitors. I would strongly recommend.


StarStarStarStarStar First Rate Professional Care and Service —    (Patient since 2020)

The service and care is excellent from start to finish. Dr. Downey is the best.


StarStarStarStarStar As always, everyone took great care of me  —    (Patient since 2020)

As always, everyone took great care of me (and my eyes.) Dr. Downey always gives the most thorough eye exam.


StarStarStarStarStar Friendly and professional staff  —    (Patient since 2020)

Friendly and professional staff always ready to exceed your needs and expectations.


StarStarStarStarStar Treated very well from front office to leaving ... —    (Patient since 2020)

Treated very well from front office to leaving the buildings


StarStarStarStarStar The best!  —    (Patient since 2020)

Dr.Sendker was very informative and took true interest in the best course of action for my life style. The optician took the time to explain my coverage my options and current promos to ensure i got the most bang for my buck! Even helped me chose a great pair of glasses!


StarStarStarStarStar Great staff and service always at Eye Care Prof... —    (Patient since 2020)

Great staff and service always at Eye Care Professionals of WNY. No long wait and prompt excellent service!


StarStarStarStarStar The doctor and staff made me feel like my time ... —    (Patient since 2021)

The doctor and staff made me feel like my time was as important to them as it is to me. I was seen on time and waited only a few minutes for the doctor to start the exam. During the exam, the doctor made me feel comfortable and took the time to answer all of my questions about the health of my eyes.


StarStarStarStarStar The doctors and staff always friendly, helpful ... —    (Patient since 2020)

The doctors and staff always friendly, helpful and knowledgeable


StarStarStarStarStar A Great Place for Eye Care —    (Patient since 2020)

I have been going to Eye Care Professionals for years. Dr. Downy is caring and knowledgeable. She explains things so that you can understand them easily. The staff is also friendly and helpful.


StarStarStarStarStar Very friendly, knowledgeable efficient and comp... —    (Patient since 2020)

Very friendly, knowledgeable efficient and competent staff.


StarStarStarStarStar I asked for a return call for test results and ... —    (Patient since 2020)

I asked for a return call for test results and was called the same day of my appt. Very happy with that.


StarStarStarStarStar The service I received was prompt, thorough and... —    (Patient since 2020)

The service I received was prompt, thorough and reasonably priced.


StarStarStarStarStar llainey —    (Patient since 2020)

i love this practice, staff is courteous, helpful, professional, prompt. my eye doctor is wonderful, down to earth and works with me on every decision, not to mention smart and knowledgeable.i have been with her for years, and my whole family as well. very pleased with every visit.


StarStarStarStarStar Very happy with the thoroughness of everyone at... —    (Patient since 2020)

Very happy with the thoroughness of everyone at your facility.


StarStarStarStarStar Fantastic Experience! From the eye exam to pick... —    (Patient since 2020)

Fantastic Experience! From the eye exam to picking out glasses, it is efficient and enjoyable. I will never go anywhere else


StarStarStarStarStar My yearly eye exam was prompt, and very thoroug... —    (Patient since 2018)

My yearly eye exam was prompt, and very thorough, using the latest technology.


StarStarStarStarStar Having been coming to Dr. Downey and Eye Care P... —    (Patient since 2020)

Having been coming to Dr. Downey and Eye Care Professionals for decades. I really appreciate the atmosphere and personal service. Have received lots of great advice over the years.


StarStarStarStarStar I’ve been going to ECP for years!  —    (Patient since 2021)

I’ve been going to ECP for years! They are always very welcoming and very informative when you ask a question. Great staff!


StarStarStarStarStar very happy —    (Patient since 2020)

We have been clients at ECP for several years . ( beginning). We both see Dr Sendker . He is monitoring us for potentially serious conditions. (glaucoma for John , diabetes complications for myself) We feel safe that Dr Sendker is doing all he can to reassure us that all tests are performed as needed & potential issues are thoroughly explained. We also are updated of what we need to monitor , and report /checkin on regular basis. Thank you as well to staff, who are always pleasant and professional.


StarStarStarStarStar They always take good care of their patients. —    (Patient since 2020)

They always take good care of their patients.


StarStarStarStarStar Very, Very pleased! —    (Patient since 2020)

Dr. Ann Downy is the best!!! I am very pleased with her attention to detail and extensive knowledge and advice.


StarStarStarStarStar Dr. Gambacota always gives me a very thorough e... —    (Patient since 2018)

Dr. Gambacota always gives me a very thorough eye exam! Very professional yet very friendly!


StarStarStarStarStar Above and Beyond —    (Patient since 2020)

Excellent care. ALL the bells and whistles of a Top Notch eye examination.


StarStarNo StarNo StarNo Star  —    (Patient since 2020)

It was an okay experience.


StarStarStarStarStar I was very pleased with my recent exam at Eye C... —    (Patient since 2020)

I was very pleased with my recent exam at Eye Care Professionals. I always like talking with Dr. Sendkar because he