Eye Care Professionals of WNY

Quality Eye Care...Quality Eyewear

Star Star Star Star Star 725 Reviews

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Reviews

StarStarStarStarStar Everyone is always so nice and very helpful —    (Patient since 2019)

Everyone is always so nice and very helpful


StarStarStarStarStar Very friendly and knowledgeable staff and docto... —    (Patient since 2017)

Very friendly and knowledgeable staff and doctors. Eye exam appointments are quick and efficient. The Williamsville location is very clean and well-kept.


StarStarStarStarStar . —    (Patient since 2017)

We have been using ECP since you have been in business. Your staff is always professional & friendly.


StarStarStarStarStar Always a pleasant experience! —    (Patient since 2017)

Always a pleasant experience!


StarStarStarStarStar continuing great care for over 20 years. —    (Patient since 2017)

As always, very satisfied , personal,excellant service


StarStarStarStarStar Quick Thorough Service —    (Patient since 2017)

The team strikes a nice balance of being warm and efficient. Each individual spent as much time with me as was needed then moved me on to the next step without much or any downtime in-between. Drs and staff are knowledgeable and answered all my questions.


StarStarStarStarStar Top-notch Eye Care —    (Patient since 2018)

Dr. Lauren Kalinowski is competent, thorough, and very easy to work with. She takes the time needed to explain exam procedures and results. Very pleasant.


StarStarStarStarStar  —    (Patient since 2017)

ECP was recommended by a co-worker. I thank him after every visit. The staff is friendly, courteous, informative, caring and professional. I would highly recommend to others.


StarStarStarStarStar From the moment I walked in I felt extremely co... —    (Patient since 2019)

From the moment I walked in I felt extremely comfortable and the staff was a major part of that, wait time was almost non existent and from the technician to the Dr I was treated as if I was a repeat customer very impressed and I’m not easily impressed. I’d recommend them to anyone


StarStarStarStarStar  —    (Patient since 2017)

Questions are clear and appropriate.


StarStarStarStarStar  —    (Patient since 2017)

I have truly been satisfied with my eye care at ECP. Dr. Downey is highly qualified and gives amazing care. The levels of professionalism and care from all the members of the ECP team are outstanding! From the eye examination to actually being fitted with perfect, stylish, and cost effective eyewear...ECP is your one stop shop! Thank you for your service.


StarStarStarStarStar I was an arbitrator for the BBB for 28 years an... —    (Patient since 2017)

I was an arbitrator for the BBB for 28 years and Dr Downey and the staff are very professional and friendly, Highly recommend them!


StarStarStarStarStar Dr. Downey is great. She has been my eye doctor... —    (Patient since 2017)

Dr. Downey is great. She has been my eye doctor for years. She is personal and listens to your concerns and makes recommendations to help. She recommended blue light lenses which have helped me see better especially when working on a computer all day.


StarStarStarStarStar I was very pleased with the service and level o... —    (Patient since 2019)

I was very pleased with the service and level of professionalism at ECP


StarStarStarStarStar Always a good experience. —    (Patient since 2017)

Always a good experience.


StarStarStarStarStar Exam with Dr. Gambacorta always very through. I... —    (Patient since 2017)

Exam with Dr. Gambacorta always very through. I feel assured of his medical expertise and feel I am in good hands.


StarStarStarStarStar  —    (Patient since 2017)

always a positive experience.


StarStarStarStarStar Outstanding. I have been a patient for 20 years... —    (Patient since 2017)

Outstanding. I have been a patient for 20 years.


StarStarStarStarStar Very professional and understanding —    (Patient since 2017)

Dr. Downey and staff are great. Always has been a great experience every year.


StarStarStarStarStar Dr. Downey is a complete professional in every ... —    (Patient since 2017)

Dr. Downey is a complete professional in every way. I feel confident she conducts examinations with integrity and honesty.


StarStarStarStarStar Staff is always friendly and courteous. —    (Patient since 2017)

Staff is always friendly and courteous.


StarStarStarStarStar Dr. Gambacorta was great! —    (Patient since 2019)

Dr. Gambacorta was thorough and he took the time to listen to my concerns and offer options to help me see better in my many activities.


StarStarStarNo StarNo Star Dr. Downey was very efficient and professional.... —    (Patient since 2019)

Dr. Downey was very efficient and professional. I will reserve my ultimate review once I am satisfied with my new glasses


StarStarStarStarStar Very friendly and courteous staff and excellent... —    (Patient since 2017)

Very friendly and courteous staff and excellent eye examination. 5 Starr rating.


StarStarStarStarStar TRULY CUSTOMER ORIENTED AND PROFESSIONAL EXPERI... —    (Patient since 2017)

TRULY CUSTOMER ORIENTED AND PROFESSIONAL EXPERIENCE.-ALL PROCEDURES WERE EXPLAINED AND ALL QUESTIONS ANSWERED-


StarStarStarStarStar I was pleased with all staff at my first appoin... —    (Patient since 2019)

I was pleased with all staff at my first appointment and look forward to future visits. Dr Ann was professional and informative.


StarStarStarStarStar Dr Downey gave such a through examination I wou... —    (Patient since 2019)

Dr Downey gave such a through examination I would highly recommend her. The staff for getting my glasses were helpful and patient. They are what customer service is about.


StarStarStarStarStar Always great service from the entire staff —    (Patient since 2017)

Always great service from the entire staff


StarStarStarStarStar Excellent in every way5 stars. —    (Patient since 2017)

Excellent in every way 5 stars.


StarStarStarStarStar Everyone was very professional. —    (Patient since 2019)

Everyone was very professional. Dr.Downey provided the best experience! I look forward to continuing my care with the group.


StarStarStarStarStar I've received the best... —    (Patient since 2018)

Always leave feeling I've received the best care. Doctor G is the best!!!


StarStarStarStarStar So glad we came back! —    (Patient since 2019)

I was very happy with my recent visit to eye care professionals. We switched to a different eye care when ECP moved and we were not happy at all with the service and care we received. We'll gladly drive alittle further for the quality service and care we receive from the Eye Care Professionals.


StarStarStarStarStar ECP offers great care —    (Patient since 2017)

Sensitive care; responsive staff; excellent eye review by Dr. Downey,; clean surroundings. Will definitely return


StarStarStarStarStar amazing vist  —    (Patient since 2017)

the best in all around service


StarStarStarStarStar Caring staff! —    (Patient since 2017)

I’ve been seeing the great folks at ECP for about fifteen years. There is very little turnover in regular staff, so I know the people and they know me. Dr. Gambacorta takes extra time to get my prescription just right.


StarStarStarStarStar Great service professionals  —    (Patient since 2017)

Great service professionals


StarStarStarStarStar Excellent service and friendly staff —    (Patient since 2019)

I enjoyed my visit at the Main Street Ovation. The staff there were very helpful and quite friendly. I would definitely recommend this location to everyone.


StarStarStarStarStar A+ —    (Patient since 2017)

I have been a patient of Dr. Downey before she was at ECP. She is professional, personable and competent. I trust her and highly recommend ECP.


StarStarStarStarStar Been with Dr. Downey a long time because she is... —    (Patient since 2017)

Been with Dr. Downey a long time because she is very thorough.


StarStarStarStarNo Star The staff was kind and courteous. I did not wai... —    (Patient since 2018)

The staff was kind and courteous. I did not wait past my appointment time. The tech providing the pre exam testing explained everything she was doing. The doctor showed the results of the pre exam testing on the computer and explained everything.


StarStarStarStarStar  —    (Patient since 2017)

I am very pleased to have Dr. Downey taking care of my visual health. She is thorough, personable and gives complete information. She answers questions directly and with understandable examples and explanations in a friendly, but completely professional manner.


StarStarStarStarStar Great staff at Eye Care Professionals ... —    (Patient since 2017)

As always, the staff at Eye Care Professionals were on time, friendly, knowledgeable and well able to answer questions in an understandable way. I appreciate their stability and depth of services.


StarStarStarStarStar Dr. Downey and her team are simply a great eye ... —    (Patient since 2017)

Dr. Downey and her team are simply a great eye care resource. Prompt, efficient, thorough, professional, informative, friendly....... Everything you hope to have available!


StarStarStarStarStar I can see clearly, now! —    (Patient since 2017)

I saw Dr. Downey because I was having difficulty with my vision, several months after my cataract surgery. I thought I may need the laser surgery that some patients require after having their cataracts removed, but she explained exactly what was happening with my vision, and prescribed eye drops. Much to my surprise, the drops are working perfectly! I can now see clearly and, for the first time, I’m happy I had the cataract surgery. I highly recommend Dr. Downey; she was very thorough in her examination and knew exactly what I needed!


StarStarStarStarStar Excellent all around experience. —    (Patient since 2019)

Excellent all around experience. I was treated courteously and with professionalism. The staff spend a lot of time tended to my eye concerns, much more than I was used to at previous competitors. I would strongly recommend.


StarStarStarStarStar First Rate Professional Care and Service —    (Patient since 2017)

The service and care is excellent from start to finish. Dr. Downey is the best.


StarStarStarStarStar As always, everyone took great care of me  —    (Patient since 2017)

As always, everyone took great care of me (and my eyes.) Dr. Downey always gives the most thorough eye exam.


StarStarStarStarStar Friendly and professional staff  —    (Patient since 2019)

Friendly and professional staff always ready to exceed your needs and expectations.


StarStarStarStarStar Treated very well from front office to leaving ... —    (Patient since 2017)

Treated very well from front office to leaving the buildings


StarStarStarStarStar The best!  —    (Patient since 2017)

Dr.Sendker was very informative and took true interest in the best course of action for my life style. The optician took the time to explain my coverage my options and current promos to ensure i got the most bang for my buck! Even helped me chose a great pair of glasses!


StarStarStarStarStar Great staff and service always at Eye Care Prof... —    (Patient since 2017)

Great staff and service always at Eye Care Professionals of WNY. No long wait and prompt excellent service!


StarStarStarStarStar The doctor and staff made me feel like my time ... —    (Patient since 2016)

The doctor and staff made me feel like my time was as important to them as it is to me. I was seen on time and waited only a few minutes for the doctor to start the exam. During the exam, the doctor made me feel comfortable and took the time to answer all of my questions about the health of my eyes.


StarStarStarStarStar The doctors and staff always friendly, helpful ... —    (Patient since 2017)

The doctors and staff always friendly, helpful and knowledgeable


StarStarStarStarStar A Great Place for Eye Care —    (Patient since 2017)

I have been going to Eye Care Professionals for years. Dr. Downy is caring and knowledgeable. She explains things so that you can understand them easily. The staff is also friendly and helpful.


StarStarStarStarStar Very friendly, knowledgeable efficient and comp... —    (Patient since 2017)

Very friendly, knowledgeable efficient and competent staff.


StarStarStarStarStar I asked for a return call for test results and ... —    (Patient since 2017)

I asked for a return call for test results and was called the same day of my appt. Very happy with that.


StarStarStarStarStar The service I received was prompt, thorough and... —    (Patient since 2017)

The service I received was prompt, thorough and reasonably priced.


StarStarStarStarStar llainey —    (Patient since 2017)

i love this practice, staff is courteous, helpful, professional, prompt. my eye doctor is wonderful, down to earth and works with me on every decision, not to mention smart and knowledgeable.i have been with her for years, and my whole family as well. very pleased with every visit.


StarStarStarStarStar Very happy with the thoroughness of everyone at... —    (Patient since 2017)

Very happy with the thoroughness of everyone at your facility.


StarStarStarStarStar Fantastic Experience! From the eye exam to pick... —    (Patient since 2017)

Fantastic Experience! From the eye exam to picking out glasses, it is efficient and enjoyable. I will never go anywhere else


StarStarStarStarStar My yearly eye exam was prompt, and very thoroug... —    (Patient since 2017)

My yearly eye exam was prompt, and very thorough, using the latest technology.


StarStarStarStarStar Having been coming to Dr. Downey and Eye Care P... —    (Patient since 2017)

Having been coming to Dr. Downey and Eye Care Professionals for decades. I really appreciate the atmosphere and personal service. Have received lots of great advice over the years.


StarStarStarStarStar I’ve been going to ECP for years!  —    (Patient since 2017)

I’ve been going to ECP for years! They are always very welcoming and very informative when you ask a question. Great staff!


StarStarStarStarStar very happy —    (Patient since 2017)

We have been clients at ECP for several years . ( beginning). We both see Dr Sendker . He is monitoring us for potentially serious conditions. (glaucoma for John , diabetes complications for myself) We feel safe that Dr Sendker is doing all he can to reassure us that all tests are performed as needed & potential issues are thoroughly explained. We also are updated of what we need to monitor , and report /checkin on regular basis. Thank you as well to staff, who are always pleasant and professional.


StarStarStarStarStar They always take good care of their patients. —    (Patient since 2017)

They always take good care of their patients.


StarStarStarStarStar Very, Very pleased! —    (Patient since 2016)

Dr. Ann Downy is the best!!! I am very pleased with her attention to detail and extensive knowledge and advice.


StarStarStarStarStar Dr. Gambacota always gives me a very thorough e... —    (Patient since 2019)

Dr. Gambacota always gives me a very thorough eye exam! Very professional yet very friendly!


StarStarStarStarStar Above and Beyond —    (Patient since 2017)

Excellent care. ALL the bells and whistles of a Top Notch eye examination.


StarStarNo StarNo StarNo Star  —    (Patient since 2017)

It was an okay experience.


StarStarStarStarStar I was very pleased with my recent exam at Eye C... —    (Patient since 2019)

I was very pleased with my recent exam at Eye Care Professionals. I always like talking with Dr. Sendkar because he takes the time to listen to me and explain things to me. I also was very impressed with the woman who sold me my new pair of glasses. I thought my vision problems where totally due to me not getting a new exam for 4 years but she noticed that my glasses had warped at the bottom from something over the 4 years. I was shocked that the total cost would be $746. I ordered the best of everything so I'm hoping that this new pair will be worth the price.


StarStarStarStarStar Overall, the visit was great! The staff is frie... —    (Patient since 2016)

Overall, the visit was great! The staff is friendly and knowledgeable and the office was very clean... just what you want in a Doctor's office of any sort!


StarStarStarStarStar thank you ann and staff for your eye services ... —    (Patient since 2018)

thank you ann and staff for your eye services - pleased


StarStarStarStarStar The only problem I had with the entire visit, a... —    (Patient since 2017)

The only problem I had with the entire visit, and its probably not anyones fault there; is the outrageous cost of the frames. I can go on Amazon and pay a fraction on the cost there.


StarStarStarStarStar Great, as always! It's been many years. —    (Patient since 2017)

Great, as always! It's been many years.


StarStarStarStarStar Appointment on time. Thorough and out within 30... —    (Patient since 2017)

Appointment on time. Thorough and out within 30 minutes.


StarStarStarStarStar Dr .Downey and her staff were extremely helpful... —    (Patient since 2017)

Dr .Downey and her staff were extremely helpful and explained everything in terms I could understand


StarStarStarStarStar Excellent service and very friendly. Everyone ... —    (Patient since 2017)

Excellent service and very friendly. Everyone is very helpful and love the location.


StarStarStarStarStar Excellent. Very personable and attentive care. ... —    (Patient since 2017)

Excellent. Very personable and attentive care. Great support staff and thorough examination. Would recommend other patients. Considerate and punctual scheduling.


StarStarStarStarStar The staff are courteous and very professional. ... —    (Patient since 2017)

The staff are courteous and very professional. Dr. Downey is very detail oriented as she always is concerned about your health as it pertains to your eyes.


StarStarStarStarStar  —    (Patient since 2017)

Visit was very pleasant. Dr. Downy and the staff who helped to select the glasses were very professional and patient. There was no waiting time.


StarStarStarStarStar On time.. —    (Patient since 2017)

The doctor was on time and I got in at my appointed time.


StarStarStarStarStar Love coming here —    (Patient since 2017)

Very pleasant every time I come in..great and fast service. Love the experience every time!


StarStarStarStarStar Very happy with my visit.  —    (Patient since 2017)

Very happy with my visit.


StarStarStarStarStar Ever since I started using ECP for my exams and... —    (Patient since 2017)

Ever since I started using ECP for my exams and glasses, I have been very happy with all aspects of care and service.


StarStarStarStarStar The appointment was awesome, it was very detail... —    (Patient since 2019)

The appointment was awesome, it was very detailed, I learned information i didn't know about;my eye. The doctor was very helpful, staff was pleasant.


StarStarStarStarStar Office staff efficient, courteous. Doctor thoro... —    (Patient since 2017)

Office staff efficient, courteous. Doctor thorough and took time to answer all my questions.


StarStarStarStarStar Extremely Friendly Staff —    (Patient since 2017)

The staff was friendly, both my dad and I were taken care of right at the time of our appointments, the doctors were extremely kind as always, and I was given a lot of help to find my new pair of glasses. I had yet another fabulous experience at the eye doctor.


StarStarStarStarStar Won't go anywhere else... —    (Patient since 2017)

ECP-WNY is one of the best choices I've ever made. Staff is outstanding.


StarStarStarStarStar The service was professional and the staff was ... —    (Patient since 2017)

The service was professional and the staff was friendly and polite, but I received to many reminders about my appointment, they were annoying at


StarStarStarStarStar  —    (Patient since 2019)

I am a newbie to Eye Care Professionals...less than a year. Changed my choice for eye care after having been established with another office for over 20 years and losing confidence in my eye care. I have several unusual eye issues that have been addressed by Eye Care Professionals with exceptional thoroughness and care.


StarStarStarStarStar Teacher  —    (Patient since 2017)

Excellent clean friendly environment


StarStarStarStarStar First time customer —    (Patient since 2019)

First time customer- I was pleasantly surprised! Everyone I interacted with was friendly and efficient! Very informative, professional, and personable!


StarStarStarStarStar Very professional , friendly staff. —    (Patient since 2017)

Very professional , friendly staff.


StarStarStarStarStar ECP —    (Patient since 2019)

Dr. Downey was very thorough and professional. The staff are all courteous and helpful, greeting me when I walked in the door. Will definitely refer anyone to ECP.


StarStarStarStarStar Dr. G was very thorough and took the time to li... —    (Patient since 2019)

Dr. G was very thorough and took the time to listen and ask questions.


StarStarStarStarNo Star First Time Patient  —    (Patient since 2019)

I had my first appointment at ECP of WNY and it was better then I expected. Everyone there was incredibly friendly and willing to help me get the glasses I need.


StarStarStarStarStar Prompt, friendly and professional service, from... —    (Patient since 2019)

Prompt, friendly and professional service, from everyone. Very informative and great style assistance. Prompt on getting me in and no wait.


StarStarStarStarStar If I had to pick anything to complain about it ... —    (Patient since 2019)

If I had to pick anything to complain about it would be that my insurance does not cover very many glasses


StarStarStarStarStar Great Office —    (Patient since 2017)

I have been visiting Dr. Sendker with Eye Care Professionals for over 20 years. The office has a welcoming & clean atmosphere, and the staff are kind and helpful. There is a large selection of glasses to choose from.


StarStarStarStarStar Caring staff —    (Patient since 2019)

Caring and engaging staff. Attentive to concerns and excellent explanation on examination steps. True professionals whose care for the patient is evident and geniine


StarStarStarStarStar Professional service  —    (Patient since 2017)

Thorough exam with clear explanations of prescription. Nice selection of frames.


StarStarStarStarStar Doctor did a thorough exam and fully explained ... —    (Patient since 2019)

Doctor did a thorough exam and fully explained results. Staff was friendly and efficient. Great experience. 5 star!!


StarStarStarStarStar I just want to say I absolutely Love Dr. Downe... —    (Patient since 2016)

I just want to say I absolutely Love Dr. Downey and everything about this office. The environment is a great atmosphere with great people! 👏🏽👏🏽👍🏽👍🏽😁😁


StarStarStarStarStar The doctor and staff were very friendly and cou... —    (Patient since 2017)

The doctor and staff were very friendly and courteous.


StarStarStarStarStar Annual exam. —    (Patient since 2017)

Dr. Gambacorta and staff are always kind, considerate and professional. They agree to schedule my mother's annual appointment t just before mine which makes it convenient for me. I don't have to worry about more time off of work to bring her on a different day.


StarStarStarStarStar Postive Experience —    (Patient since 2019)

I am pleased with my experience. The staff was professional and knowledgeable. The post eye exam staff was helpful and very knowledgeable about the glasses that I selected. The only negative is that the final cost of the glasses was about 20% higher than my experience with my previous organization - Lenscrafters. This could be because of cost increases since my last experience approximately 2+ years ago.


StarStarStarStarStar Dr Anne Marie is excellent! Great chairside m... —    (Patient since 2018)

Dr Anne Marie is excellent! Great chairside manner, made my 10 year old daughter comfortable and taught her about the machines used and tests performed.


StarStarStarStarStar The doctors and staff are very kind and helpful... —    (Patient since 2017)

The doctors and staff are very kind and helpful. I really have enjoyed coming to Dr. Downey for many years.


StarStarStarStarStar Dr. Sendker is awesome as usual. There is a rea... —    (Patient since 2016)

Dr. Sendker is awesome as usual. There is a reason besides Mighty Taco why my family drives from OHIO to get glasses. JS Pettit and Family


StarStarStarStarStar Although the doctor was excellent, explaining a... —    (Patient since 2018)

Although the doctor was excellent, explaining as he tested me, I felt rushed through most of the process due to it being close to closing time and it being the last shopping day before Christmas, perhaps ( ie picking out a frame, check out, etc) And explanation of fees /costs would have been nice. Nice office and wait area.


StarStarStarStarStar I love Dr. Downey. She is knowledgeable and won... —    (Patient since 2017)

I love Dr. Downey. She is knowledgeable and wonderful. She takes excellent care of me! Annie Monaco


StarStarStarStarStar Everyone was great from the time I walked til t... —    (Patient since 2017)

Everyone was great from the time I walked til the time I walked out! Thanks!


StarStarStarStarStar Great visit, as always! —    (Patient since 2017)

Great visit, as always! Helped me get the most bang for my buck, insurance wise and was knowledgeable of all my options!


StarStarStarStarStar eye care professionals. —    (Patient since 2016)

Great staff , I was taken care of quickly and professionally even though their computer system was down they switched over to manual mode and kept things moving smoothly.


StarStarStarStarStar As always, my visit was a pleasant experience. —    (Patient since 2017)

As always, my visit was a pleasant experience.


StarStarStarStarStar Friendly and totally professional. —    (Patient since 2017)

Friendly and totally professional.


StarStarStarStarStar Dr Gambacorta was pleasant, informing, and prof... —    (Patient since 2017)

Dr Gambacorta was pleasant, informing, and professional as usual. Appreciate the time and attention given to me at this appointment.


StarStarStarStarStar So glad we were introduced to ecp.  —    (Patient since 2016)

So glad we were introduced to ecp. You sponsored an evening for the Amherst Chamber a couple years ago and we felt that you were where we wanted to become patients.


StarStarStarStarStar I usually visit the lancaster office but they h... —    (Patient since 2018)

I usually visit the lancaster office but they had no available appointments. The doctor that did my exam was great. He went the extra mile to try and fit me for daily contacts. Also explained in detail about how over use of my contacts effect my cornea over time. Learned a lot and enjoyed my visit.


StarStarStarStarStar Friendly reception. Quick (on time) service. No... —    (Patient since 2018)

Friendly reception. Quick (on time) service. No waiting. Excellent, professional treatment. Additionally made a necessary adjustment to frame quickly and well.


StarStarStarStarStar Top-notch service 🦉🦉🦉🦉🦉🦉🦉🦉🦉🦉🦉🦉🦉�... —    (Patient since 2018)

Top-notch service 🦉🦉🦉🦉🦉🦉🦉🦉🦉🦉🦉🦉🦉🦉🦉🦉🦉🦉🦉


StarStarStarStarStar ECP gives caring & friendly service  —    (Patient since 2017)

ECP staff is very accommodating & thorough .


StarStarStarStarStar  —    (Patient since 2017)

Very professional and thorough. Also very prompt.


StarStarStarStarStar ECP of Williamsville —    (Patient since 2017)

All staff members were friendly & performed their jobs smoothly & efficiently. Great office to visit!


StarStarStarStarStar We have been regualar customers of ECP for over... —    (Patient since 2017)

We have been regular customers of ECP for over 15 years. They are professional and up to date.


StarStarStarStarStar The team here has excellent service! Very frien... —    (Patient since 2018)

The team here has excellent service! Very friendly and so helpful my visit was great. Thanks so much.


StarStarStarStarStar Best care. .. —    (Patient since 2017)

Always excellent care ..Been patient forever. Dr.Downey takes time to complete a thorough exam.


StarStarStarStarStar Dr Downey and staff provided professional care... —    (Patient since 2017)

Dr Downey and staff provided professional care in a setting that always noted the needs of the individual being served.


StarStarStarStarStar Service was very good, but waited 35 min... —    (Patient since 2017)

Service was very good, but waited 35 min...


StarStarStarStarNo Star comfortable with it —    (Patient since 2017)

I was seen within 10 minutes of arrival time, people were courteous and staff explained what they were doing as we went through the exam. Only draw back is the selection of glasses no longer includes the style I have had for the last 30 years or so. They work for me and I hope I don't need to change


StarStarStarStarStar Efficient & Wonderful —    (Patient since 2017)

I’ve been going to ECP for 2 years now and the service is efficient and wonderful. The doctors certainly know their stuff and have your eye health in mind. I know it can get pricey but it is certainly worth it when they have such a great staff that works with you and your busy schedule. They accommodated my busy schedule to have an appointment that was last minute and didn’t seem to complain one bit about it. Can’t ask for better service!


StarStarStarStarStar Dr Downey is very thorough and a pleasure to de... —    (Patient since 2017)

Dr Downey is very thorough and a pleasure to deal with. The staff is well trained and just a positive experience.


StarStarStarStarStar  —    (Patient since 2017)

High quality professional service with patient friendly support.


StarStarStarStarStar Very friendly, competent, professional staff. W... —    (Patient since 2017)

Very friendly, competent, professional staff. Would highly recommend their care to anyone.


StarStarStarStarStar I have confidence —    (Patient since 2016)

It is always a good exam. I have full confidence in Dr Downey.


StarStarStarStarStar Friendly staff. Great service.  —    (Patient since 2018)

Friendly staff. Great service.


StarStarStarStarStar Always informative and reassuring to see Dr. Do... —    (Patient since 2017)

Always informative and reassuring to see Dr. Downey’s for an annual checkup.


StarStarStarStarNo Star Another outstanding visit . —    (Patient since 2017)

Dr. Downey is always so thorough and easy to talk with. An exceptional Dr in her profession


StarStarStarStarStar Doctor and person helping to select glasses wer... —    (Patient since 2017)

Doctor and person helping to select glasses were thoughtful and person centered.


StarStarStarStarStar  —    (Patient since 2017)

Dr, Gambacorta is an excellent Eye Dr. and gives the patient a through exam. Everyone in office is very pleasant and efficient.


StarStarStarStarStar Dr. Downey is a thorough professional.  —    (Patient since 2017)

Dr. Downey is a thorough professional.


StarStarStarStarStar Office visit —    (Patient since 2017)

Everyone is always nice and helpful.


StarStarStarStarStar Always professional and on time. Nice people an... —    (Patient since 2017)

Always professional and on time. Nice people and good care.


StarStarStarStarStar CUSTOMER SERVICE ORIENTED —    (Patient since 2017)

as usual-the entire staff was Customer Service oriented from the minute you walked in, until you left.All procedure were explained, and all questions were answered. great job


StarStarStarStarStar Friendly, Efficient and Caring —    (Patient since 2017)

The title describes Dr. Downey perfectly. It's always a pleasure to see her. The rest of the techs and staff do a great job.


StarStarStarStarStar  —    (Patient since 2018)

Love, Dr. Downey! She always explains things thoroughly, is friendly and very professional! Gives me great confidence that I am in good hands!


StarStarStarStarStar very efficient and very knowledgeable —    (Patient since 2017)

very efficient and very knowledgeable


StarStarStarStarStar Dr. Downey and Team do a great job. —    (Patient since 2017)

Dr. Downey and Team do a great job.


StarStarStarStarStar Great visit .... —    (Patient since 2017)

Great throughout analysis of my eye conditions.


StarStarStarStarStar Very professional , appointment started on time... —    (Patient since 2017)

Very professional , appointment started on time , the staff and Doctor very friendly, courteous.


StarStarStarStarStar The care and attention given to me and the expl... —    (Patient since 2016)

The care and attention given to me and the explanations of what was being done were excellent


StarStarStarStarStar Your staff are very warm and seem to like there... —    (Patient since 2018)

Your staff are very warm and seem to like there job


StarStarStarStarStar I have been going to Eye Care Professionals sin... —    (Patient since 2017)

I have been going to Eye Care Professionals since it was located on Sheridan Dr. The staff is very professional especially Dr. Anne Downey who I have been seeing for a number of years. She is soft spoken, caring and very professional. I am very comfortable with her and know she is giving me the best care possible.


StarStarStarStarStar This was a follow up visit as I started to show... —    (Patient since 2017)

This was a follow up visit as I started to show symptoms of cataracts. Dr Downey fully explained my condition, did a thorough exam and then informed me of my options. She took time to answer all my questions and then arranged for her staff to set me up with a consult with the surgeon. I am more than satisfied with the services


StarStarStarStarStar I was experiencing a problem with one of my eye... —    (Patient since 2017)

I was experiencing a problem with one of my eyes. Dr. Downey was able to see me and take care of the problem.


StarStarStarStarStar Excellent group for eyecare needs —    (Patient since 2017)

Dr. Downey is excellent. Michele was very helpful with glasses fitting. Eye Care Professional is recommended for all eye care needs


StarStarStarStarStar Always a pleasure to be seen by ECP. Dr. Joe Ga... —    (Patient since 2018)

Always a pleasure to be seen by ECP. Dr. Joe Gambacorta is the best at what he does. TY.


StarStarStarStarStar Staff was really friendly accommodating to my n... —    (Patient since 2017)

Staff was really friendly accommodating to my needs ..


StarStarStarStarStar  —    (Patient since 2018)

Very friendly staff!!!! Taken in for my appointment at the time scheduled. Everyone was wonderful!!!!


StarStarStarStarStar I always receive excellent help and service fro... —    (Patient since 2017)

I always receive excellent help and service from Dr. Downey and her staff.


StarStarStarStarStar professional, knowledgeable, personable staff —    (Patient since 2017)

professional, knowledgeable, personable staff


StarStarStarStarStar  —    (Patient since 2017)

Dr. Downy always gives a very thorough examination and genuinely cares about you. The staff goes above and beyond to be helpful.


StarStarStarStarStar Doctor and staff are courteous and professional —    (Patient since 2017)

Office staff is courteous and professional


StarStarStarStarStar Super satisfied —    (Patient since 2018)

My husband and I had appointments on a Saturday morning, got there early and were taken in within 5 minutes of our arrival. The front desk staff as well as the doctor were amazing and super helpful. Have and will continue to recommend Eye Care Professionals to my family and friends (Main Street location)


StarStarStarStarStar On Time —    (Patient since 2017)

My appt was at 3:00 pm. At 3:01 I was with Dr. Sendker. No one's time is wasted.


StarStarStarStarStar FIVE STARS! —    (Patient since 2017)

The staff are professional, friendly and thorough. I was treated as a person and given sensible answers to my questions. It was a pleasure being with Dr. Downey and her team


StarStarStarStarStar Dr Downey is my personal god.MJ Fernsted —    (Patient since 2017)

Dr Downey is my personal god. MJ Fernsted


StarStarStarStarStar Superb office  —    (Patient since 2018)

My first visit to the office was great! I arrived 5 minutes early to my appointment first thing in the morning. After I completed the first time form, there was a technician there to begin my appointment. All of the staff were very kind. The optometrist who helped me fit my new contacts was extremely patient as I struggled to put them on and off. The receptionist at the front desk was also very helpful and gave me flexible options for a follow up. I received emails for appointment reminders that made it easy to add to my calendar. Overall very clean, modern, efficient, and pleasant.


StarStarStarStarStar Top notch eye care —    (Patient since 2018)

WCP of WNY is a great place for getting exam and glasses. They are very thorough and very professional. Been with them for approximately 10 years and every time they treat me like I am the most important person there.


StarStarStarStarStar was fast no waiting time. very professional, & ... —    (Patient since 2017)

was fast no waiting time. very professional, & pleasant.


StarStarStarStarStar Thank you! —    (Patient since 2016)

For many years, Dr. Downey has examined my eyes and provided excellent care. I wish Dr. Downey continued success, and I send a special "thank you" to her and the staff at ECP. Ray Boehm


StarStarStarStarStar  —    (Patient since 2017)

A OK Service Only knock is still getting e-mails to pick up my glasses. Already done so I unsubscribed


StarStarStarStarStar Professional service, friendly staff making a d... —    (Patient since 2018)

Professional service, friendly staff making a doctor visit enjoyable. Leaving the office seeing better.


StarStarStarStarStar Recommend ecp —    (Patient since 2018)

Staff was absolutely awesome. I had several tests done. Everyone took great care of me. They were all very calming. I didn't have any long wait times either.


StarStarStarStarStar Great visit but my prescription was not given t... —    (Patient since 2017)

Great visit but my prescription was not given to me. Probably an oversight but I need it to give my eye glass provider!


Reply

We are sorry for the oversight. We will put the Rx in the mail to you tonight.

StarStarStarStarStar I received care immediately when I had an issue... —    (Patient since 2017)

I received care immediately when I had an issue with my eye and arrived without an appointment. After a thorough exam with everything explained completely I understood my situation, what I needed to be aware of for the future and was reassured for the present. Five stars from me!!


StarStarStarStarStar A+ Experience, as usual. —    (Patient since 2016)

No wait before seeing staff for various routine tests. Friendly staff. Dr. Downey is wonderful. Took time to answer some questions I had. Very thorough and professional at all times.


StarStarStarStarStar My review —    (Patient since 2017)

Dr. Downey is always wonderful and helpful. Very informative. She had the optometrist check my glasses and the optometrist was really really great. She noticed immediately that my glasses did not fit me correctly. She spent time putting on 10,000 steps going back and forth to fit my glasses perfectly. I wish I had seen her first a year ago because then my glasses would have been correct from the start. Kudos to her. She deserves a raise.


StarStarStarStarStar Dr. Downy provides the most thorough eye exam y... —    (Patient since 2017)

Dr. Downy provides the most thorough eye exam you will find anywhere.


StarStarStarStarStar MY DOCTOR IS GREAT SHE'S VERY GOOD AT HER JOB —    (Patient since 2017)

MY DOCTOR IS GREAT SHE'S VERY GOOD AT HER JOB


StarStarStarStarStar A Fine Place to Go for Eye Health and Assessments —    (Patient since 2017)

From soup to nuts this is a professional, well run health provider organization.


StarStarStarStarStar Mary L Grace.. —    (Patient since 2017)

Great visit, everyone helpful, pleasant and knowledgeable


StarStarStarStarStar Staff is always friendly and helpful when neede... —    (Patient since 2017)

Staff is always friendly and helpful when needed.


StarStarStarStarStar Fantastic staff and of course Dr Downey —    (Patient since 2017)

Fantastic staff and of course Dr Downey


StarStarStarStarStar The staff is very friendly and helpful. No dela... —    (Patient since 2017)

The staff is very friendly and helpful. No delay with your appointed time. Was in and out.


StarStarStarStarStar Staff and doctor was excellent very through and... —    (Patient since 2018)

Staff and doctor was excellent very through and helpful selection of frames is very good


StarStarStarStarStar My experience at both of my appointments were o... —    (Patient since 2018)

My experience at both of my appointments were on time and very comfortable. Everything was handled with professionalism and kindness. Very nice staff.


StarStarStarStarStar The service was prompt, thorough and reasonable... —    (Patient since 2017)

The service was prompt, thorough and reasonable


StarStarStarStarStar I was very pleased with the staff and the servi... —    (Patient since 2018)

I was very pleased with the staff and the services of Eye Care Professi als of WNY. They were courteous, friendly, and efficient. They had the latest technology but still offered the care and concern of their own personal knowledge and professionalism.


StarStarStarStarStar The Doctor was personable and very knowledgeabl... —    (Patient since 2018)

The Doctor was personable and very knowledgeable. She listened to my concerns/comments and moved forward with compassion and with great consideration. Convenient location (Williamsville) and my contact lens order arrived accurately and very quickly.


StarStarStarStarNo Star Great staff.  —    (Patient since 2017)

Great staff. We've been with Dr. Downey for almost 20 years and continue to be impressed with her care, attention and diligence with our family.


StarStarStarStarStar 5 Star from us for Eye Care Professionals of We... —    (Patient since 2017)

5 Star from us for Eye Care Professionals of Western NY


StarStarStarStarStar Very Friendly and Warm Practice —    (Patient since 2017)

Everyone here is always very professional and courteous. Dr. Downey answered all of my questions! Would highly recommend!


StarStarStarStarStar Wonderful staff and doctors! They really make y... —    (Patient since 2017)

Wonderful staff and doctors! They really make you feel at home and the facility is top-notch.


StarStarStarStarStar Great staff, very professional —    (Patient since 2018)

Great staff, very professional


StarStarStarStarStar Excellent team and excellent job  —    (Patient since 2018)

Excellent team and excellent job


StarStarStarStarStar Very professional, knowledgeable —    (Patient since 2016)

Great service and very professional, knowledgeable.


StarStarStarStarStar Very happy  —    (Patient since 2017)

I was very happy with my eye exam and service


StarStarStarStarStar Good service —    (Patient since 2018)

I was taken in promptly and everyone was courteous professional and efficient. What more can you ask for?


StarStarStarStarStar Eye Care Professional is the easiest doctor's a... —    (Patient since 2018)

Eye Care Professional is the easiest doctor's appointment that I have. Everything is fast,easy and staff and very professional.


StarStarStarStarStar My appointment was extremely professional, punc... —    (Patient since 2018)

My appointment was extremely professional, punctual and precise. I enjoyed everyone's high energy and truly concerning demeanor. The staff here care for their patients and do not settle for anything less, than their absolute best!


StarStarStarStarStar As usual my visit to ECP was handled very profe... —    (Patient since 2017)

As usual my visit to ECP was handled very professionally, I was treated with respect, and everyone I encountered was courteous.


StarStarStarStarStar First time visit. —    (Patient since 2018)

Very nice 1st time appointment. The staff was very friendly and professional.


StarStarStarStarStar Great place . Great attitude of the receptionis... —    (Patient since 2017)

Great place . Great attitude of the receptionist; professional and intelligent eye doctors; friendly advising sales associate to help you choose the right frame to suit your face.


StarStarStarStarStar I truly love my experience! I feel very comfort... —    (Patient since 2017)

I truly love my experience! I feel very comfortable, and not rushed!!! I trust the outcome and always recommend ECP to everyone!


StarStarStarStarStar Dr. Downey is personable . . .  —    (Patient since 2018)

Dr. Downey is always personable, takes time for me and what's happened in my life since last we visited.


StarStarStarStarStar Have always had excellent care from the Eye Car... —    (Patient since 2017)

Have always had excellent care from the Eye Care Professionals of WNY since it's inception. Dr. Downey has always been professional, Honest and caring. I always feel comfortable in her care.


StarStarStarStarStar Your office has been so helpful and professiona... —    (Patient since 2018)

Your office has been so helpful and professional. The doctor was very nice and very helpful and knowledgeable.


StarStarStarStarStar Was a great experience. Very informative, no w... —    (Patient since 2018)

Was a great experience. Very informative, no waiting time and got exactly what i needed to get.


StarStarStarStarStar A very pleasant visit from sign in to check out. —    (Patient since 2017)

Appointment was on time, service excellent and everyone was caring and friendly.


StarStarStarStarStar My family and I have been going here for years!... —    (Patient since 2018)

My family and I have been going here for years! Love it. Very professional and the best designer glasses in WNY.


StarStarStarStarStar Dr. Downey was awesome as usual. —    (Patient since 2017)

Dr. Downey was awesome as usual.


StarStarStarStarStar Execellent Service with Respect —    (Patient since 2016)

Everyone at ECP knows what they are doing and has an incredible attention to detail. On top of the everyone is friendly and patient, which is not as common as it once was.


StarStarStarStarStar Ms. —    (Patient since 2017)

My annual exam was a great experience. I feel comfortable with Dr. Downey and the staff is always professional & pleasant.


StarStarStarStarStar Great Eye Care Team! —    (Patient since 2018)

Had a great experience! The doctor was thorough and listened to my concerns openly and without shutting me down. It's rare to find a doctor that will actually listen! I would highly recommend this location of Eye Care Professionals of WNY.


StarStarStarStarStar April Appoinment —    (Patient since 2017)

wonderful staff makes you feel at ease Dr Downy always answers my questions in terms I can understand !


StarStarStarStarStar When I made my appointment I was able to be see... —    (Patient since 2017)

When I made my appointment I was able to be seen the same week. No waiting in the office to be seen and everybody was professional and polite. They educated me about my vision and products available. And have multiple frames available to pick from.


StarStarStarStarStar Appreciate the time that Dr. Sendker took to ed... —    (Patient since 2017)

Appreciate the time that Dr. Sendker took to educate me on eye health and offer a trial pair of a new type of contacts!


StarStarStarStarStar Great Service!!! —    (Patient since 2018)

The kids and I love it here!!!


StarStarStarStarStar I found the staff friendly and professional. T... —    (Patient since 2018)

I found the staff friendly and professional. There was little to no wait to be called.


StarStarStarStarNo Star I loved everything when you walk in its very pr... —    (Patient since 2018)

I loved everything when you walk in its very professional everything is nice neat and clean the staff are amazing and so nice the only thing i would say i dont like is the wait time for the glasses 1-2 weeks is a long time


StarStarStarStarStar Friendly efficient staff from desk through exam... —    (Patient since 2016)

Friendly efficient staff from desk through exam.


StarStarStarStarStar Dr. Sendeker is great! Staff is Great!Price f... —    (Patient since 2017)

Dr. Sendeker is great! Staff is Great! Price for glasses is WAY out of line. $975.00 for glasses is ridiculous. My wife came home with the charge card and $975.00 charge. Wow, come on.


Reply

We are sorry to hear of your surprise with the cost of the eyeglasses that your wife purchased. Your wife took advantage of the ULTIMATE LENS PACKAGE. The Progressive Ultimate Lens Package provides three benefits in a single lens. It brings sharper vision at any distance, (Varilux) reduces reflections for best-in-class transparency and clarity (Crizal), and reduces exposure to Harmful Blue Light* for comfort in all environments (Transitions). You receive a second pair of qualifying lenses on us with the purchase of a second pair of frames. Ultimately your wife received two pairs of eye glasses with designer frames.

StarStarStarStarStar  —    (Patient since 2017)

I was,seen in s timely fashion


StarStarStarStarStar very very friendly staff - I got there early an... —    (Patient since 2018)

very very friendly staff - I got there early and they took me earlier then my scheduled appointment.


StarStarStarStarStar The staff and Doctors at Eye Care Professionals... —    (Patient since 2017)

The staff and Doctors at Eye Care Professionals (Williamsville) are wonderful.


StarStarStarStarStar had a very good impression. i was taken care of... —    (Patient since 2018)

had a very good impression. i was taken care of promptly


StarStarStarStarStar Very pleasant and nice people. The doctor was g... —    (Patient since 2018)

Very pleasant and nice people. The doctor was great to speak with and answer all my questions.


StarStarStarStarStar  —    (Patient since 2016)

I enjoy every visit with Dr Downey. She is an active listener and gives solid advice. She explains everything that she is looking at in regards to the health of my eyes. I never feel rushed. Everyone in the eye center is great and goes over in great detail all of my contact and eyeglass options.


StarStarStarStarStar I was very happy with my annual vision exam as ... —    (Patient since 2017)

I was very happy with my annual vision exam as I always have been.


StarStarStarStarStar Very pleased with high quality of care and alwa... —    (Patient since 2017)

Very pleased with high quality of care and always looking to save me money


StarStarStarStarStar The optical technician was outstanding. —    (Patient since 2018)

The optical technician was outstanding. She suggested options for frames and helped me choose the one most fitted to my face. She was very informative and responsive to all of my questions.


StarStarStarStarStar  —    (Patient since 2017)

This office is a friendly, warm ,and professional.We are always greeted with a hello and taken cate of right away.


StarStarStarStarStar Amazing, timely, informational!  —    (Patient since 2018)

I have never been in and out of an appointment as quickly and effortlessly as I was at Eye Care Professionals of WNY. From the girls at the front desk during check in, to the nurse I saw before the doctor, the time with the doctor, and then lastly with the guy writing up my order. Dr. Sednak (may be spelled incorrectly) was absolutely amazing! He took time to explain how my contacts versus glasses wearing was affecting my eyes in a way that was easy to understand.


StarStarStarStarStar Great people and serv —    (Patient since 2018)

Great people and service


StarStarStarStarStar Completely Satisfied —    (Patient since 2017)

Have tried several other providers, have been 100% satisfied with the care and treatment I have received from the staff at ECP of WNY


StarStarStarStarStar Dr. Ann Downy is very thorough as is her suppor... —    (Patient since 2017)

Dr. Ann Downy is very thorough as is her support staff. Our family has been coming to see her for years and we recommend her.


StarStarStarStarStar Dr. Downey was amazing  —    (Patient since 2018)

Dr. Downey was amazing with me and my family. Very knowledgeable and explained everything so the patient can understand completely.


StarStarStarStarStar  —    (Patient since 2017)

Actually, I've always been very satisified with service and care provided during my visits to ECP by both staff and Dr. Gambacorta. and appreciate the appointment reminders and follow-ups provided to me via email.


StarStarStarStarStar Good service and very efficient.  —    (Patient since 2015)

Good service and very efficient.


StarStarStarStarStar I came in for an emergency and was treated wond... —    (Patient since 2016)

I came in for an emergency and was treated wonderfully and very quick


StarStarStarStarStar Keep up the good work! . —    (Patient since 2017)

Keep up the good work! Appointments are always a pleasure.


StarStarStarStarStar Great service. Great people.  —    (Patient since 2016)

Great service. Great people.


StarStarStarStarStar Dr Sendker is always so thorough and knowledgea... —    (Patient since 2017)

Dr Sendker is always so thorough and knowledgeable My eyeglass fitting consultant was great. A huge help in explaining thing to me.


StarStarStarStarStar  —    (Patient since 2018)

Experienced prompt attention and exam was very thorough. Was most pleased with the visit including the readjustment of my current glasses. Wayne West.


StarStarStarStarStar Surprise and Pleased —    (Patient since 2018)

I was surprised by the number of tests and wondered if the technology has changed that much since my last visit with an eye care professional. Very thorough.


StarStarStarStarStar With out QUESTION I was impressed with staff an... —    (Patient since 2018)

With out QUESTION I was impressed with staff and how I was guides through your system ,you have made a friend for sure


StarStarStarStarStar Superior Care —    (Patient since 2017)

This visit was for my 5 year old son. Our visits are always GREAT. Dr Downey and her team are the best. They are very kid friendly and patient. We never feel rushed and all of our questions are answered. A plan was developed by Dr Downey and my son is showing gains in his vision thanks to her expertise. My whole family goes to this practice and we are very happy every time we go.


StarStarStarStarStar Very professional and accurate visit. —    (Patient since 2018)

Very professional and accurate visit.


StarStarStarStarStar Fast, friendly, thorough! —    (Patient since 2018)

Fast, friendly, thorough!


StarStarStarStarStar Everyone was great! Friendly, courteous, inform... —    (Patient since 2018)

Everyone was great! Friendly, courteous, informative group you have! Thank you!


StarStarStarStarStar Great job everyone, and thanks. —    (Patient since 2017)

Great job everyone, and thanks.


StarStarStarStarNo Star 4 Stars —    (Patient since 2017)

I felt I had a good visit. My rating would be 4 Stars.


StarStarStarStarStar Friendly, responsive staff. They call to remind... —    (Patient since 2018)

Friendly, responsive staff. They call to remind you when you need an appointment, and are accommodating in their scheduling.


StarStarStarStarStar Excellent Doctor —    (Patient since 2017)

Staff at the front desk are efficient and courteous, however one employee used the word frigging while talking to another employee and that word is not professional. Dr. Sendker is very good at find best prescription for my contacts and discusses what he is doing and why. This leaves me feeling confident and taken care of well.


StarStarStarStarStar I am very pleased with the professionalism and ... —    (Patient since 2017)

I am very pleased with the professionalism and ease of getting appointments. I've been a patient of Dr Sendkar for over a decade.


StarStarStarStarStar One the best healthcare experiences I have ever... —    (Patient since 2018)

One the best healthcare experiences I have ever had. Got next day appt with requested provider. Office experience fast and informative. Everyone very helpful.


StarStarStarStarStar Love this office!!!  —    (Patient since 2017)

Love this office! Everyone is so friendly, and happy to be at work. Never once have myself, of my 7 year old daughter had a bad experience.


StarStarStarStarStar Concerned care —    (Patient since 2018)

Excellent service - the Dr.’s I have worked with have always taken the time to ‘get it right’ and ensure I have the best prescription possible.


StarStarStarStarStar Great service —    (Patient since 2018)

The service was great here! My dad and I both had eye exams and both got in on time, the exam was quick and we both found new frames that we liked in a very short time. Everyone was friendly and helpful!


StarStarStarStarStar As always all office staff is very professiona... —    (Patient since 2016)

As always all office staff is very professional. There is little wait time to be seen.


StarStarStarStarStar Great!!!! —    (Patient since 2017)

They took me the same day that I called. My appointment was right on time and they were very professional, courteous and extremely friendly! Great for a family that has eye care needs!


StarStarStarStarStar I have been a patient at Eye Care Professionals... —    (Patient since 2017)

I have been a patient at Eye Care Professionals since childhood. I am so thankful for the care I've received over the years. I came in a few years ago with a detached retina and they got me in the night before Thanksgiving to the Ophthalmologist I needed to see for emergency surgery. Because of their care I still have my eye sight. At this last visit I was well cared for and got assistance in picking the right frames, computer glasses and contacts. Dr. Downey and the team at ECP are the best in WNY!!


StarStarStarStarStar Wish I would have started coming here years ago... —    (Patient since 2017)

Wish I would have started coming here years ago.


StarStarStarStarStar The entire staff was very friendly. This was my... —    (Patient since 2017)

The entire staff was very friendly. This was my first time here and it was a great experience.


StarStarStarStarStar I love ECP —    (Patient since 2016)

I love ECP the staff is so friendly and Dr. Downey is amazing!


StarStarStarStarStar The staff is always warm and welcoming. The do... —    (Patient since 2016)

The staff is always warm and welcoming. The doctor is friendly, discusses your eye care without rushing, makes great suggestions. Thank you Dr. Senker


StarStarStarStarStar Excellent professional services ascalway —    (Patient since 2016)

Excellent professional services as always


StarStarStarStarStar I always come away from an exam with Dr. Downey... —    (Patient since 2016)

I always come away from an exam with Dr. Downey feeling better than when I arrived.


StarStarStarStarStar Limited frame choices —    (Patient since 2016)

Service has always been good. Choice of frames has always been poor.


StarStarStarStarStar Always a great exp —    (Patient since 2017)

Always a great experience


StarStarStarStarStar Annual exam —    (Patient since 2016)

Quick and thorough as usual.


StarStarStarStarStar Great staff —    (Patient since 2016)

Great staff, they took time to explained the procedures, Doctors are very professional and friendly


StarStarStarStarStar My children and I have been patients of Eye Car... —    (Patient since 2017)

My children and I have been patients of Eye Care Professionals for many years now. We have never had a bad experience with them. The staff is always pleasant and respectful, the doctors have great personalities and are a pleasure to deal with. They get you in and out, no sitting around waiting which is very helpful when you are a busy person like myself. I appreciate Eye Care Professionals of WNY very much.


StarStarStarStarStar Dr. Seneker did her usual fantastic and thorou... —    (Patient since 2017)

Dr. Seneker did her usual fantastic and thorough exam and was excellent answering my questions and explaining option. The women who did my initial exam before Dr. Seneker was excellent also but I would have appreciated it if she introduced herself and told me her first name.


StarStarStarStarStar Dr Sendker is always timely and so thorough.S... —    (Patient since 2017)

Dr Sendker is always timely and so thorough. Staff is great too!


StarStarStarStarStar  —    (Patient since 2017)

The staff is always very polite and cheerful when you arrive for an appointment.


StarStarStarStarStar First Appointment at Williamsville Office —    (Patient since 2017)

My wife and I just completed our first eye appointment with Lauren Kalinowski OD after being patients of the now retired Alex Crinzi OD for over 30 years. Te sessions went wonderfully. Dr. Kalinowski is knowledgeable, communicates effectively and took the time to thoroughly answer all of our questions, especially about the new OptoMap equipment and protecting eyes from the effects "blue light ". Afterwards we met with Michelle, the optician, who was very helpful in the selection of frames and various options for lenses.


StarStarStarStarStar  —    (Patient since 2017)

The staff is always professional and attentive to me during the exam. Dr. Downey really takes her time and conducts her exam very thoroughly.


StarStarStarStarStar Dr Downey is probably the best health care prov... —    (Patient since 2017)

Dr Downey is probably the best health care provider I have. Professional, thorough, attentive, with thorough and understandable explanations.


StarStarStarStarStar Everyone is always on time and very friendly. B... —    (Patient since 2017)

Everyone is always on time and very friendly. Been coming here for years. Dr Downey has always been very caring and informative concerning my eye care.


StarStarStarStarStar Excellent one-on-one attention every time. —    (Patient since 2017)

Excellent one-on-one attention every time.


StarStarStarStarStar  —    (Patient since 2017)

I may wait a bit when I come here past my appointment time, but I know I will be shown the same professional attention as others and the time necessary to care for my needs.


StarStarStarStarStar Always professional and friendly. —    (Patient since 2017)

Always professional and friendly.


StarStarStarStarStar Excellent, friendly service —    (Patient since 2017)

Excellent, friendly service


StarStarStarStarStar  —    (Patient since 2017)

Everything went well and the doctor seems very thorough


StarStarStarStarStar friendly greeting, and personable staff —    (Patient since 2017)

friendly greeting, and personable staff


StarStarStarStarStar  —    (Patient since 2017)

Well run office. everything ran smoothly. Did not have to wait as I got in right on my appointment time.


StarStarStarStarStar Like the new eyeball machine. —    (Patient since 2017)

Like the new eyeball machine.


StarStarStarStarStar The staff was very nice and professional and ex... —    (Patient since 2017)

The staff was very nice and professional and extremely helpful.


StarStarStarStarStar The staff and Dr. Downey are great. One recept... —    (Patient since 2017)

The staff and Dr. Downey are great. One receptionist was a little dreamy.


StarStarStarStarStar Staff very efficient and welcoming. Dr. Gambaco... —    (Patient since 2017)

Staff very efficient and welcoming. Dr. Gambacorta very professional and you know you have had the best eye care possible when your office visit is complete. Carolyn Dowling


StarStarStarStarStar Great Service! —    (Patient since 2017)

Appointment was promptly taken care of. My exam was through for refraction, status of cataracts and care of sti. Dr. Downey was very thorough and explained every step of the exam.


StarStarStarStarStar Doctor was great, and employees very helpful ki... —    (Patient since 2017)

Doctor was great, and employees very helpful kind and nice


StarStarStarStarStar At 67 years old I have had many eye exams! I mu... —    (Patient since 2017)

At 67 years old I have had many eye exams! I must say that this one was one of the most thorough I've ever experienced. Dr. Kowlanowski is very professional, knowledgeable and very personable as well! All of the staff are A+.


StarStarStarStarStar An excellent experience. Professional and court... —    (Patient since 2017)

An excellent experience. Professional and courteous staff. Thorough examination and follow up.


StarStarStarStarStar Great Experience! —    (Patient since 2017)

Dr D. was fabulous. Very friendly, answered all questions, provided information without even asking, and overall enjoyable. It was a great experience!


StarStarStarStarStar A special thank you to Dr Gambacorta and Terri ... —    (Patient since 2017)

A special thank you to Dr Gambacorta and Terri (reception) for their thorough and thoughtful assistance. I am very appreciative.


StarStarStarStarStar Very friendly staff and quick sevice —    (Patient since 2017)

Very friendly staff and quick sevice


StarStarStarStarStar Very professional very kid friendly  —    (Patient since 2017)

Very professional very kid friendly


StarStarStarStarStar The service and professionalism is 5 stars! —    (Patient since 2017)

The service and professionalism is 5 stars!


StarStarStarStarStar Eye store —    (Patient since 2017)

I like the convince of this optical. The staff is great.


StarStarStarStarStar I just moved into the williamsville area and I ... —    (Patient since 2017)

I just moved into the williamsville area and I needed a new eye doctor. Ms. Downey is an excellent doctor who is extremely knowledable. I'm very happy with ECP of wny and I will always go back.


StarStarStarStarStar Treated with great care. everyone who works the... —    (Patient since 2017)

Treated with great care. everyone who works there are the BEST professionals .


StarStarStarStarStar Excellent, friendly and professional service —    (Patient since 2017)

Excellent, friendly and professional service


StarStarStarStarStar Prompt, courteous, professional, knowledgeable ... —    (Patient since 2017)

Prompt, courteous, professional, knowledgeable and current. What more can you ask for?


StarStarStarStarStar i am always very satisfied with dr, sendler and... —    (Patient since 2017)

i am always very satisfied with dr, sendler and his staffl. very professional and courteous.


StarStarStarStarStar Great Eye Care —    (Patient since 2017)

Great service and detailed exam. I would recommend Dr. Downey to any of my family and friends.


StarStarStarStarStar Friendly and knowledgeable staff. Everyone made... —    (Patient since 2017)

Friendly and knowledgeable staff. Everyone made us feel very comfortable.


StarStarStarStarNo Star Dr. Lauren Kalinowski was awesome! She was very... —    (Patient since 2017)

Dr. Lauren Kalinowski was awesome! She was very friendly and courteous and answered all questions I had. She did not push any procedures or purchases on me. Others seemed to push the new optos procedure and how I should buy my contacts with them. The entire process from start to finish was quick and efficient and got me out of the office in less than an hour.


StarStarStarStarStar Great service From the time I walked in till I... —    (Patient since 2017)

Great service From the time I walked in till I left...kudos


StarStarStarStarStar Very professional and friendly staff. It was my... —    (Patient since 2017)

Very professional and friendly staff. It was my first time at the facility and they made me feel very comfortable and welcome.


StarStarStarStarStar I am a long time client of Eye Care Professonal... —    (Patient since 2017)

I am a long time client of Eye Care Professonals of WNY. My visit with Dr. Downey this week was the first time she has performed my annual eye exam. I appreciate her thorough work, positive and direct communication and her positive and considerate demeanor. Dr. Downey is truly "a class act"!


StarStarStarStarStar  —    (Patient since 2017)

Very professional and friendly staff I would recommend Eye Care Professionals to friend and family


StarStarStarStarStar Great people work here. Everyone is so friendly... —    (Patient since 2017)

Great people work here. Everyone is so friendly and nice. Very thourall exeams


StarStarStarStarStar Dr Downing has been my dr for many many years a... —    (Patient since 2017)

Dr Downing has been my dr for many many years and I have recommended her to my family and they love her as well ,Dr Downing is very caring and a professional,she has a great way of explaining your situation and she is a listener,I trust her because she has my conditions of my eyes in her hands and I don't take that lightly


StarStarStarStarStar Dr. Downey is always fabulous. In addition, th... —    (Patient since 2017)

Dr. Downey is always fabulous. In addition, the front desk staff and room assistance seem greatly improved.


StarStarStarStarStar Highly recommend eye care. —    (Patient since 2017)

I have seen Dr. Downey for many years. I appreciate her expertise and experience. She is always courteous and helpful. The reception and optical staff are very respectful as well.


StarStarStarStarStar Five star. I always enjoy going for my eye exam... —    (Patient since 2017)

Five star. I always enjoy going for my eye exams. Dr. Downey and the entire staff, from reception to exams is a terrific experience. Very welcoming and professional. Thank you.


StarStarStarStarStar Prompt, knowledgable, professional. —    (Patient since 2017)

Prompt, knowledgable, professional.


StarStarStarStarStar DOC for LIFE —    (Patient since 2015)

all the staff is super friendly and got me in on short notice even before their lunch was done. OUTSTANDING!!!


StarStarStarStarStar Dr Anne Downey is he epitome of a great doctor.... —    (Patient since 2017)

Dr Anne Downey is he epitome of a great doctor. She is very knowledgeable and takes the time to fully explain. She has a comfortable, caring mannerism that makes you feel like you are her one and only patient.


StarStarStarStarStar First time patient and was a very positive expe... —    (Patient since 2017)

First time patient and was a very positive experience. Will definitely be returning! Thank you.


StarStarStarStarStar Best eye care in western ny. Great service.Gre... —    (Patient since 2017)

Best eye care in western ny. Great service. Great smile on everyone. U feel welcomed bye everyone.


StarStarStarStarStar Great Staff, Great experience EVERY YEAR  —    (Patient since 2017)

Great Staff, Great experience annually -- every time!! I will forever be a customer if you all keep up the good work :)


StarStarStarStarStar Dr Sendker is so knowledgeable and professional... —    (Patient since 2017)

Dr Sendker is so knowledgeable and professional.


StarStarStarStarStar So happy coming here! —    (Patient since 2017)

So happy coming here. My family enjoys coming to the office to see Dr. Ann Downey. She makes us all feel comfortable and is so informative and personable.


StarStarStarStarStar Best care anywhere. —    (Patient since 2017)

As always, when Dr. Downey takes care of my eyes it's the best care anywhere. It was nice to meet Melissa who took great care of me as well.


StarStarStarStarStar Everyone from those at the front desk to the te... —    (Patient since 2017)

Everyone from those at the front desk to the technicians, to Dr. Downey, and the women who fits glasses are excellent. I couldn't be more pleased with my experience at ECP! Bill Wachob P.S. Please note I have changed my email address to: wmkwachob@gmail.com.


StarStarStarStarStar I have been a longtime and happy customer of Ey... —    (Patient since 2016)

I have been a longtime and happy customer of Eye Care Professionals, and I will continue being a customer.


StarStarStarStarStar Mrs —    (Patient since 2017)

As always, the whole experience was A++. We were a bit early but did not have wait more than a few minutes. The receptionist was very courteous and helpful. I was ushered thru the preliminary procedures and saw Dr Gambacorta who was, as always, very professional. I will always recommend Eye Care Professionals to those seeking a new and/or different service.


StarStarStarStarStar only complaint was my appt was 20 min late to b... —    (Patient since 2017)

only complaint was my appt was 20 min late to be called.other than that everything was excellent


StarStarStarStarStar Five Star Service  —    (Patient since 2016)

I have been a patient for at least ten years and each year I have experienced quality and satisfied care.


StarStarStarStarNo Star Very good visit —    (Patient since 2017)

We were very well taken care of at ECP. We wanted a second opinion for my little guy's glasses. His visit with his last eye doc was difficult because my son got bored with the letters and would give up. However here he was encouraged and prompted until he would really look at the letters to call out. This doctor was much better with him. I feel like we got much more accurate results!


StarStarStarStarStar Fine visit. Lots of testing, ensuring that I wi... —    (Patient since 2017)

Fine visit. Lots of testing, ensuring that I will have lasting excellent vision


StarStarStarStarStar Everything was fine. Appointment time was adher... —    (Patient since 2017)

Everything was fine. Appointment time was adhered to, staff professional and pleasant.


StarStarStarStarStar Dr Ann Downey is a wonderful person, easily rel... —    (Patient since 2017)

Dr Ann Downey is a wonderful person, easily relates to us, explains in easy to understand ways. She's A 1+.


StarStarStarStarStar Everyone did a great job, but I wish my husband... —    (Patient since 2017)

Everyone did a great job, but I wish my husband had been with me to hear Dr. Downeys explanations. She's wonderful.


StarStarStarStarStar My appointment was swift and on-time, as usual.... —    (Patient since 2017)

My appointment was swift and on-time, as usual. I did forget to get a copy of my new prescriptions, though!


StarStarStarStarStar New patient. Glad I came here! —    (Patient since 2017)

Very friendly staff. Doctor was wonderful and knows her stuff. Facility is clean.


StarStarStarStarStar My visit was excellent - the receptionist was v... —    (Patient since 2017)

My visit was excellent - the receptionist was very welcoming, I was seen immediately and the doctor was very knowledgeable.


StarStarStarStarStar My visit on 6/12 was great, From the doctor to... —    (Patient since 2017)

My visit on 6/12 was great, From the doctor to the staff everything was excellent,


StarStarStarStarStar ECP Rocks 👍 —    (Patient since 2017)

My experience was more than EXCELLENT from the time I walked in the door to my departure. I highly recommend.


StarStarStarStarStar  —    (Patient since 2017)

My only complaint, being a professional myself, is the ladies at the front desk were talking too loud about their personal problems/friends. The conversation was inappropriate. Otherwise I love the office and Doctor.


StarStarStarStarStar I'm a regular customer who was seen on short no... —    (Patient since 2017)

I'm a regular customer who was seen on short notice. All very professional and thorough. Thank you! Victor


StarStarStarStarNo Star  —    (Patient since 2017)

Eye Care Professionals of WNY have a very professional staff and group of doctors. They answer any questions you may have and go out of their way to help with any issues that may arise.


StarStarStarStarStar The whole experience was fantastic. Great custo... —    (Patient since 2017)

The whole experience was fantastic. Great customer service and knowledgeable staff. Best doctors office I have ever been too!!!


StarStarStarStarStar Everyone was so kind, friendly and helpful.... ... —    (Patient since 2017)

Everyone was so kind, friendly and helpful.... Will definitely be recommending ECP to friends & family plus returning myself for any upcoming needs.


StarStarStarStarStar I was incredibly satisfied with my last visit t... —    (Patient since 2017)

I was incredibly satisfied with my last visit to ECP of WNY. From the clerical staff, to the exam prep and the doctor seeing me and the person who helped me choose the best frames/style for me, it was a wonderful experience from start to finish. I would gladly recommend them to anyone I know.


StarStarStarStarStar Very professional. Took me in right on time! Be... —    (Patient since 2017)

Very professional. Took me in right on time! Beautiful office.


StarStarStarStarStar Great Service and new application —    (Patient since 2017)

Great Service and new application


StarStarStarStarStar Can't be better! —    (Patient since 2017)

The visit was ideal. I was promptly greeted, actually taken early for my visit, doctor was on time and communicative. All was great.


StarStarStarStarStar Great service from start to finish. The docto... —    (Patient since 2017)

Great service from start to finish. The doctor, her assistant and the desk staff were all outstanding. Dr. Downey is an exceptional doctor.


StarStarStarStarStar THE APPOINTMENT was on time and professional h... —    (Patient since 2017)

THE APPOINTMENT was on time and professional have been a patient for many years joe muhitch


StarStarStarStarStar The best!very professional and respectful staff... —    (Patient since 2017)

The best!very professional and respectful staff. I'm 71 and been wearing glasses since 8th grade. Dr. Downey is the finest eye specialist I've worked with. I feel very comfortable and confident with ECP and I highly recommend them.


StarStarStarStarStar Ms Angela Beasley —    (Patient since 2017)

My visit was great, Dr Downey advised me of a new contact lens and its always a pleasure


StarStarStarStarStar Doctor and staff are very professional. But you... —    (Patient since 2017)

Doctor and staff are very professional. But your eye glass frames are a little too expensive for me despite my discount.


StarStarStarStarStar Dr. Downey and staff are so easy to work with! ... —    (Patient since 2017)

Dr. Downey and staff are so easy to work with! Very attentive! Would recommend!


StarStarStarStarStar Dr. Downey and staff are so easy to work with! ... —    (Patient since 2017)

Dr. Downey and staff are so easy to work with! Very attentive! Would recommend!


StarStarStarStarStar Dr Downey is always very helpful,I always feel ... —    (Patient since 2016)

Dr Downey is always very helpful,I always feel like I got a very good checkup there is nothing I can complain about


StarStarStarStarStar Excellent Care —    (Patient since 2017)

I had a 3:00 p.m. appt., I arrived 45 minutes early, The Dr. was able to see me RIGHT away. I was off and finished shortly after my initial appt. time. This does NOT happen often. I was delighted!


StarStarStarStarStar BERNARD CIVIN —    (Patient since 2017)

A VERY PLEASANT EXPERIENCE


StarStarStarStarStar the visit was quite enjoyable as always, my new... —    (Patient since 2015)

the visit was quite enjoyable as always, my new provider was very polite in answering all questions and explaining what he was doing


StarStarStarStarStar The Dr is great and never have to wait long to... —    (Patient since 2017)

The Dr is great and never have to wait long to be seen. Dr. Sendeker explained in depth my options for new specs.


StarStarStarStarStar Great service, faster than in past . Nice carin... —    (Patient since 2017)

Great service, faster than in past . Nice caring people.


StarStarStarStarStar  —    (Patient since 2017)

The opticians were very helpful with making sure my new glasses would fit and be comfortable.


StarStarStarStarStar Having been a customer with Eye Care Profession... —    (Patient since 2017)

Having been a customer with Eye Care Professionals of WNY I always expect and receive excellent care in both my exam as well as my search for new glass frames.


StarStarStarStarStar Doctor was patient and made Elim feel at ease ... —    (Patient since 2017)

Doctor was patient and made Elim feel at ease


StarStarStarStarStar Great service . Pleasant staff —    (Patient since 2017)

Great service . Pleasant staff


StarStarStarStarStar Annual Visit —    (Patient since 2017)

Jamie & the reception staff were terrific. Heather was great too! A suggestion, the door when entering from main part of the building needs to be adjusted. Upon closing makes a loud noise. Thx!!


StarStarStarStarStar My Visit —    (Patient since 2017)

Everyone was so nice and very helpful as well. Everything from the moment you walked in was really clean. I was seen right away with no wait time at all. Some of the staff members in the past were not so friendly, I'm so happy that there is a friendly and knowledgeable staff once again! I love this place!


StarStarStarStarStar The team are professional and appointment with ... —    (Patient since 2017)

The team are professional and appointment with the provider was on time. The Doctor took the time to review the diagnostic equipment and test, as well as established follow on care, and care.


StarStarStarStarStar Good as usual —    (Patient since 2017)

Always very professional and helpful. Was sitting in the exam room for 20 minutes but this is not usually the occupancy.


StarStarStarStarStar I have been seeing Dr. Sendker for over a decad... —    (Patient since 2017)

I have been seeing Dr. Sendker for over a decade and am still as impressed as during my first appointment with him.


StarNo StarNo StarNo StarNo Star Worst experience I've ever had at an optometris... —    (Patient since 2017)

Worst experience I've ever had at an optometrist - hands down. The staff was rude and unprofessional. In particular, "Laura" at the front desk was very condescending and had a very derisive, if not contemptuous, attitude which set the tone for the entire visit. I also noticed that she was not super friendly to the other patients, either, so maybe some customer service training might be in order.


StarStarStarStarStar great experience —    (Patient since 2017)

Service was prompt and staff was helpful. Technicians were informed and efficient.


StarStarStarStarStar Great service! Love all the staff and doctors!!... —    (Patient since 2017)

Great service! Love all the staff and doctors!!


StarStarStarStarStar Excellent service prompt and courteous very pro... —    (Patient since 2017)

Excellent service prompt and courteous very professional place Dr Downey took the time to explain everything to my child I was given appointment same day of call Would highly recommend


StarStarStarStarStar Everyone was very nice and the appointment went... —    (Patient since 2017)

Everyone was very nice and the appointment went very quickly.


StarStarStarStarStar  —    (Patient since 2017)

Love the service and everyone at the main street location is super nice!


StarStarStarStarStar Excellent staff and providers. —    (Patient since 2017)

Excellent staff and providers. Dr Downey


StarStarStarStarStar Great Experience —    (Patient since 2017)

As always, I fealt very comfortable with the examination and the explanation of the results. Dr. Downey ROCKS!!!


StarStarStarStarStar Ms Angela Beasley, very prompt and efficient se... —    (Patient since 2017)

Ms Angela Beasley, very prompt and efficient service


StarStarStarStarStar Dr. Downey was great as usual. —    (Patient since 2017)

Dr. Downey was great as usual.


StarStarStarStarStar The service and care couldn't be better. Would ... —    (Patient since 2017)

The service and care couldn't be better. Would highly recommend.


StarStarStarStarStar very satisfied patient —    (Patient since 2017)

I believe Dr. Sankar looks out 100% for his patient's well being. He is extremely enthusiastic in getting the correct prescription. He explains in detail, and I feel I can trust him.


StarStarStarStarStar Great service, Fast & Friendly —    (Patient since 2017)

Great service, Fast & Friendly


StarStarStarStarStar The doctor was knowledgeable and very informati... —    (Patient since 2017)

The doctor was knowledgeable and very informative


StarStarStarStarStar Patient Representative. —    (Patient since 2017)

Staff was very pleasant. Dr Anne Downey is awesome.


StarStarStarStarStar Fantastic Practice. Expect prompt, professional... —    (Patient since 2017)

Fantastic Practice. Expect prompt, professional service. Several, conveniently located offices around Buffalo. Great staff who take the time to listen.


StarStarStarStarStar I had a very short wait time, the staff and doc... —    (Patient since 2017)

I had a very short wait time, the staff and doctor were all very nice and kept me informed during my exam. The person who helped me pick out my glasses was super helpful and nice. I had a great experience overall.


StarStarStarStarStar I am very happy that my co-worker recommended y... —    (Patient since 2017)

I am very happy that my co-worker recommended you. Always a very thorough, informative visit. Dr. Downey is great at explaining what's going on with my eyes.


StarStarStarStarStar I had a great appointment. The doctor was grea... —    (Patient since 2017)

I had a great appointment. The doctor was great and the staff was very nice and helpful


StarStarStarStarStar Great professional care and environment —    (Patient since 2017)

Great professional care and environment


StarStarStarStarStar Complete confidence in the care of my and my fa... —    (Patient since 2017)

Complete confidence in the care of my and my family's eyes. We've been patients of Dr. Anne Downy for many years and she is excellent. The staff is professional and helpful. We recommend this practice highly.


StarStarStarStarStar ECP: A great group of Professionals —    (Patient since 2016)

ECP: A great group of Professionals


StarStarStarStarStar your online site does not work —    (Patient since 2017)

your online site does not work


StarStarStarStarStar The whole staff was very knowledgeable comforta... —    (Patient since 2017)

The whole staff was very knowledgeable comfortable from the time I walked into the time I left


StarStarStarStarStar LOVE MY EYES 👀  —    (Patient since 2017)

It was 2 1/2 yrs since my last eye exam and I knew that it was long overdue and my eyes had gotten worse...but I like the fact that my Dr. doesn't hold it against me and takes his time with me. Really shows he listens to my questions and answers them to where I understand them fully.


StarStarStarStarStar I needed an appointment asap due to a problem a... —    (Patient since 2017)

I needed an appointment asap due to a problem and I was seen quickly. I have been going here for years and always find them professional. The doctor is great and answers any questions I have AND he gives me info on how to take good care of my eyes. I feel very cared for here and plan to stay.


StarStarStarStarStar Office is clean and staff friendly. Easy to ge... —    (Patient since 2017)

Office is clean and staff friendly. Easy to get an appointment. Everything is explained to you.


StarStarStarStarStar Dr. Gambacorta and staff are A-1 —    (Patient since 2017)

Everyone at Dr. Gambacorta's office couldn't be more nicer. He is so thorough and attentive. I would go to not one else. His assistants are wonderful. They are friendly and do not rush you.


StarStarStarStarStar Since it was my third time going here, the faci... —    (Patient since 2017)

Since it was my third time going here, the facility and great workers helped me to think that eye care is a career that I want to go into. The people are so kind, friendly and very helpful.


StarStarStarStarStar Dr. Matt Sender is awesome —    (Patient since 2016)

Dr. Matt Sender is awesome. Takes the time to explain all the details. Fixed problems with my mother's glasses where another doctors precription was right but other missed the eye center spacing.


StarStarStarStarStar  —    (Patient since 2016)

Everyone was professional and thorough. Couldn't be happier and will return in one year or sooner if needed.


StarStarStarStarStar I left after my appointment feeling optimistic ... —    (Patient since 2016)

I left after my appointment feeling optimistic and comforted! The examinations went smoothly and efficiently and dr. Downey is always very friendly and caring.


StarStarStarStarStar Staff was very friendly and helpful.  —    (Patient since 2016)

Staff was very friendly and helpful.


StarStarStarStarStar  —    (Patient since 2016)

They were great! Super nice and helpful!


StarStarStarStarStar Everyone there was very helpful. —    (Patient since 2017)

Everyone there was very helpful.


StarStarStarStarStar The help was excellent Dr Sender did a good jo... —    (Patient since 2017)

The help was excellent Dr Sender did a good job.


StarStarStarStarNo Star The staff was very friendly and my visit was ve... —    (Patient since 2019)

The staff was very friendly and my visit was very quick as I was the only patient early on Black Friday morning.


StarStarStarStarStar We (my entire family) have been going to ECP fo... —    (Patient since 2017)

We (my entire family) have been going to ECP for over 2 decades. Why? Because of the quality, professional service we have always received. ECP is always up to date on the latest proven techniques and equipment. The staff takes the time to explain what they are doing and why. And how it fits into one's overall health.


StarStarStarStarStar  —    (Patient since 2017)

My annual was Excellent! And I look forward to any future appointments.


StarStarStarStarStar Great experience  —    (Patient since 2017)

I love the doctor that I see. Appointments are fast and painless


StarStarStarStarStar Excellent Visit —    (Patient since 2017)

Excellent examination and explanation of results by Dr. Downey. Support staff pleasant and professional


StarStarStarStarNo Star Good care but impersonal. —    (Patient since 2014)

I always feel well taken care of at ECP. My only complaint, and it's been the same for years and years, is that Dr. Sendker has never addressed me by name. I've never experienced this with another doctor and I find this very unprofessional and rude. My name is on the chart if he can't remember it. I have been his patient for at least ten years and I would appreciate a greeting of more substance than "how are YOU."


StarStarStarStarStar  —    (Patient since 2017)

Dr. Downey was very thorough and explained everything. I felt very confident that I was receiving the best care possible. The other staff was courteous and very knowledgeable.


StarStarStarStarStar Over the course of this year me and my husband ... —    (Patient since 2017)

Over the course of this year me and my husband haven't been to pleased. First of all you get an appt 6 mons in advance and 2 days before thecDr isn't in You don have other coverage?We work and have to put in PTO in a timely manner. And in April when I came for field vision she was running 45 min behind If I was that late would I have been seen?


StarStarStarStarStar Always friendly,courteous and professional serv... —    (Patient since 2017)

Always friendly,courteous and professional service


StarStarStarStarStar Great receptionists great doc extremely informa... —    (Patient since 2017)

Great receptionists great doc extremely informative and caring. Thanks!


StarStarStarStarStar I have always found the staff and Dr Downey ver... —    (Patient since 2017)

I have always found the staff and Dr Downey very helpful and willing to address any questions or concerns I might have. I would definitely recommend them to anyone looking for eye care and follow up. The Drs and staff will answer any questions or concerns you have about your eyes and treatment recommendations.


StarStarStarStarStar ECP SERVICED  —    (Patient since 2016)

Been going for years very professional, friendly. Willing to listen.


StarStarStarStarStar Excellent Service as always —    (Patient since 2015)

Excellent Service as always


StarStarStarStarStar Patient  —    (Patient since 0001)

A great new service would be compensation for or a discount for spending time completing your survey. That said, because of the very positive aspects of my visit and also the staff I'll complete this survey.


StarStarStarStarStar Dr. Downey is the best! Very thorough, engaging,... —    (Patient since 2017)

Dr. Downey is the best! Very thorough, engaging, and complete. She is someone to be trusted with anyone's eye care.


StarStarStarStarStar A pleasant and informative experience. (Stephen ... —    (Patient since 2015)

A pleasant and informative experience. (Stephen replying for Marilyn)


StarStarStarStarStar Wonderful professionals! —    (Patient since 2018)

Enjoy seeing Dr. Joe. A true professional and kind person.


StarStarStarStarStar Eye opening —    (Patient since 2016)

Both my wife and I were very satisfied with the exceptional service, professionalism and expertise on our visit to ECP. We especially appreciated having our questions and concerns answered. I had the opportunity to speak with a friend the following day and immediately referred ECP to her. I'm sure she'll take advantage of it! Thank you, ECP!!!!


StarStarStarStarStar Sharon Heim —    (Patient since 2016)

Everything went very well. On time and Dr Downey Is Siriinformative and preventative thank you


StarStarStarStarStar Excellent Doctors and Staff  —    (Patient since 2017)

Over the past several years my husband and I have been getting our glasses and contact lenses from ECP. We've been most satisfied with the doctors and staff. Since moving to the new facility the wait time after arriving for an appointment seems less which is another plus.


StarStarStarStarStar Great experience! —    (Patient since 2019)

Upon arrival, I found the staff to be very friendly and the office very neat, clean and modern. I waited less than 5 minutes to be seen by the doctor. She was very thorough with the examination and answered questions that I had. Overall, great experience and will definitely be back.


StarStarStarStarStar Everyone was incredibly nice, professional and in... —    (Patient since 2016)

Everyone was incredibly nice, professional and informative! Thank you!


StarStarStarStarStar Very friendly and helpful assistance with selecti... —    (Patient since 2017)

Nice environment, very friendly and helpful assistance when selecting frames.


StarStarStarStarStar annual visit... —    (Patient since 2017)

Once again I was well treated by staff, and it is always nice to see Dr. Downey, She is a true professional


StarStarStarStarStar Dr. Downey thank you for the emotional support. —    (Patient since 2018)

Dr. Downey was really supportive and took her time with me as experiences and my personal life events since I last saw her had had an impact that was rather negative with me. She assured me about my exam, explained my insurance, and was incredibly caring. Thank you for the emotional support.


StarStarStarStarStar My exam was very thorough and follow up provided ... —    (Patient since 2017)

My exam was very thorough and follow up provided annually to ensure eye health. Selection of eyewear is varied and all staff are professional.


StarStarStarStarStar the wait to be seen was a little long. my appoin... —    (Patient since 0001)

the wait to be seen was a little long. my appointment was at 11:15 but i was not seen by anyone until 11:45. there was only one person ahead of me and the waiting room was fairly empty, maybe three or four people picking up glasses etc. my experience with Dr. Kalinowski (hope this is correct) was great. she was wonderful and worked hard to meet my eye care needs and give me the best prescription for my new glasses. the young woman who assisted me in picking out my new frames was very helpful as well.


StarStarStarStarStar For My Eyes Only —    (Patient since 2017)

all the staff was both professional and personable-they seemed to all have one goal-Clarity and Customer Satisfaction. Everything was explained to me, and I had no questions unanswered. Truly a necessary pleasure--THANKS


StarStarStarStarStar  —    (Patient since 2017)

My whole family sees Dr Downey. We love her! We have had a great experience at ECP for many years.


StarStarStarStarStar I highly recommend the eye care professionals of ... —    (Patient since 2017)

I highly recommend the Eye Care Professionals of WNY. The doctors and staff are very professional and personable - they "speak to you", not "above you". They are thorough, provide suggestions and recommendations, and also point out advantages and disadvantages for various course of action. I never felt pressured nor required to purchase new glasses. In the few years I have been going to ecp, they have been very helpful and patient when I did purchase new glasses and even set up my appointment for next year! Not a huge selection, but definitely a good selection of eyeware.


StarStarStarStarStar  —    (Patient since 2017)

Prompt, professional service.


StarStarStarStarStar My entire process of setting up and having an eye... —    (Patient since 2017)

My entire process of setting up and having an eye appointment was incredibly simple with ECP of WNY. I called and set up an appointment for a week late over the phone and was given flexible days and times to fit my schedule. When I got to my appointment, I was helped immediately and in and out within 30 minutes. The staff was very friendly and answered all questions I had. I would recommend this place to anybody.


StarStarStarStarStar Love Dr. Giambacorta! Also all the office staff, ... —    (Patient since 2017)

Love Dr. Giambacorta! Also all the office staff, opticians and people who do eye exams


StarStarStarStarStar A One Care —    (Patient since 2017)

I always receive the best care. Dr. Downey never rushes through an exam. She's always ready to explain what she is doing and what you can do to keep your eyes healthy.


StarStarStarStarStar Switched to Dr. Sendker —    (Patient since 2017)

After being with another eye care professional for 20 years, I switched to WNY Eye Care Professionals and am seeing Dr. Sendker. He did such thorough tests and assessments of my eyes and found a minor issue that was not discovered at my prior doctor. I am so grateful for his expertise, knowledge and thoroughness of his care!


StarStarStarStarStar The staffs and Doctors are well informed and responsive to patient needs. Five stars.... —    (Patient since 2017)

The staffs and Doctors are well informed and responsive to patient needs. Five stars.


StarStarStarStarStar Great Services —    (Patient since 2017)

On line is ok I prefer personal contact but this is the new wave & comparable to all other health services I have.


StarStarStarStarStar Great appointment! —    (Patient since 2018)

Everyone at the office was very friendly and helpful from the girls at the front desk through to the selection of my glasses. I want to thank everyone for making my appointment fast, fun and yes enjoyable!


StarStarStarStarStar Efficient and Friendly —    (Patient since 2018)

The office was clean and the staff friendly and inviting. I was seen right away and waited less than 5 minutes to see the Optometrist after my initial tests. She was very friendly and down to Earth. She explained everything to me in terms I could understand. I will definitely be coming back.


StarStarStarStarStar I love going to the new location. Parking is easy and convenient Your staff has always been prof... —    (Patient since 2017)

I love going to the new location. Parking is easy and convenient Your staff has always been professional and friendly. I feel comfortable asking all my questions and have been given full explanations and assistance from them. This also includes the nurses and especially Dr Downey. I have been her patient for over 20 years


StarStarStarStarStar I felt very comfortable and the help was great!!... —    (Patient since 2017)

I felt very comfortable and the help was great!!


StarStarStarStarStar Always very professional. Dr. Downey is wonderful and the techs are terrific.... —    (Patient since 2017)

Always very professional. Dr. Downey is wonderful and the techs are terrific.


StarStarStarStarStar Five stars, easy to find, ample reserved parking for ECP customers and also handicapped parking... —    (Patient since 2017)

Five stars, easy to find, ample reserved parking for ECP customers and also handicapped parking. Suite is very clean, everyone friendly and willing to help.


StarStarStarStarStar Always a Pleasure to see the doctor and staff,,,... —    (Patient since 2015)

Always a Pleasure to see the doctor and staff,,,


StarStarStarStarNo Star My visit to ECP was excellent today. Of course, Dr. Downey is the very best. She is honest straigh... —    (Patient since 2017)

My visit to ECP was excellent today. Of course, Dr. Downey is the very best. She is honest, straight forward and gives clear explanations of conditions and answers to questions. She also doesn't over sell the place. I've purchased my glasses at ECP for years and have been satisfied until my last pr of glasses but i would never leave because of Dr. Downey.


StarStarStarStarStar Great place, great service! —    (Patient since 2017)

I have worn glasses since grade school, now Im in college. I was treated with courtesy and respect. The atmosphere was inviting and my eye exam was very thorough. I have nothing but good things to say about Eye Care Professionals. 5 star all the way!!!


StarStarStarStarStar ever thing was done very well... —    (Patient since 2017)

ever thing was done very well


StarStarStarStarStar Good visit for my first time... —    (Patient since 2017)

Good visit for my first time


StarStarStarStarStar On time - that is important. The support staff and doctors take the time to explain everything and... —    (Patient since 2017)

On time - that is important. The support staff and doctors take the time to explain everything and are friendly and very helpful. Great selection of frames and very knowledgeable about what our plan covers. LOVE ECP!!


StarStarStarStarStar Dr Downey is the consummate eye doctor !... —    (Patient since 2017)

Dr Downey is the consummate eye doctor !


StarStarStarStarStar  —    (Patient since 2017)

Excellent service by all staff members - prompt, knowledgeable and efficient in every area - no complaints!


StarStarStarStarStar My first visit to ECP was a positive experience. Everyone on the ECP team was courteous ... —    (Patient since 2017)

My first visit to ECP was a positive experience. Everyone on the ECP team was courteous and knowledgeable in their practice. Dr. Downey’s medical knowledge made me feel comfortable throughout the appointment. She took time to explain every step of the eye examine, describe any concerns she had, took the time to listen to my concerns and questions, and explain her answers in detail. It’s rare to find a practice which genuinely cares about the well-being of their patients. I will continue as a patient with ECP and Dr. Downey. I highly recommend them.


Reply

Thank you for your kind words. With many choices for your eyecare, we strive to provide comprehensive and caring eye care to all of our patients. I'm glad you could "see" the difference!

StarStarStarStarStar Dr. Anne Downey is a fine eye doctor.... —    (Patient since 2017)

Dr. Anne Downey is a fine eye doctor.


StarStarStarStarStar  —    (Patient since 2017)

Everyone was pleasant and helpful. Wait time was not long. Exam performed professionally. New offices are very nice.


StarStarStarStarStar Nice experience professionals are trusted completely... —    (Patient since 2017)

Nice experience professionals are trusted completely


StarStarStarStarStar Dr. Downey and her staff are the best. I am so fortunate to have you all taking care of me and my ... —    (Patient since 2017)

Dr. Downey and her staff are the best. I am so fortunate to have you all taking care of me and my eye health. God bless.


StarStarStarStarStar Very thorough, very satisfied.... —    (Patient since 2017)

Very thorough, very satisfied.


StarStarStarStarStar My visit went well and it went by very quick. ... —    (Patient since 2019)

My visit went well and it went by very quick.


StarStarStarStarStar  —    (Patient since 2017)

As always, Dr. Downey took great care of me. Very thorough exam.


StarStarStarStarStar My son and I went to our appointments. Office was close to my house and taking my insurance was a ... —    (Patient since 2014)

My son and I went to our appointments. Office was close to my house and taking my insurance was a plus..... The office was clean an we were taken right away. I was worried since it had been a while that the first thing that would happen is they'd try and sell me some glasses I knew my sight was changing but dreaded getting glass after not needing any ever.. Well, I was wrong. They were thorough, smelled fresh, with them being so close to me during check up if you know what I mean, and pleasantly humorous... I will return and they didn't talk me into a thing I walked out with a thorough check up and everything paid for no extras. Yay


StarStarStarStarStar Always great to see Dr. Gambacorta.  —    (Patient since 2017)

Always great to see Dr. Gambacorta and his staff. Thanks to the optometrists who assisted me with my sunglasses.


StarStarStarStarStar  —    (Patient since 2016)

Staff efficient, courteous, and on time.Dr.Downney esp helpful during exam and with medication refill.


StarStarStarStarStar Have been going to ECP for years. Always happy.... —    (Patient since 2017)

Have been going to ECP for years. Always happy.


StarStarStarStarStar Great office for eye care! —    (Patient since 2018)

This is a great office. Clean, well lit, lots of places to sit. Friendly staff. I wasn't left waiting for long. Staff gave me things to do while I waited (look at frames, decide on glass treatment/type options). The doctor and PA(?) were great. Both explained everything they were doing, and the doctor educated me on eye health. Everyone asked me if I had any questions. Very happy with my experience here!


StarStarStarStarStar Thank you —    (Patient since 2018)

I was genuinely treated like a person, very professional and in a timely manner.


StarStarStarStarStar  —    (Patient since 2017)

Excellent! Very friendly and thourough


StarNo StarNo StarNo StarNo Star The dr told me that I should get reader glasses but I have never wore them before. When I got to w... —    (Patient since 2015)

The dr told me that I should get reader glasses but I have never wore them before. When I got to work today my coworker told me I would need to try on different pairs because they have different prescriptions. The dr shouldn't have assumed I knew that. After I picked out my glasses the lady didn't offer any options for lenses. She did manage to tell me they were busy but that shouldn't effect how well I am treated. I called earlier today to complain. The person who answered the phone said someone would call me back to discuss. I'm still waiting... No thank u. I will take my business somewhere else.


StarStarStarStarStar I was taken care of from the moment I entered Eye Care Professionals until the time I left. ... —    (Patient since 2017)

I was taken care of from the moment I entered Eye Care Professionals until the time I left.


StarStarStarStarStar I think Dr.Downey is just great always I feel she always treats me specialI ... —    (Patient since 2016)

I think Dr.Downey is just great always I feel she always treats me specialI


StarStarStarStarStar Awesome friendly staff —    (Patient since 2017)

Awesome friendly staff, courteous and kind.


StarStarStarStarStar Eye Care Professionals - a positive experience... —    (Patient since 2017)

Eye Care Professionals - a positive experience


StarStarStarStarStar Confusion over coverage! —    (Patient since 2017)

After my eye exam, I met with optician to look into the cost of putting computer lenses in a pair of frames I have. I was pleased when the staff looked into this and told me I was covered under my insurance and it would be under $200. I asked that they put the figures in my chart and I would return with my frames. Next day, I returned. Staff immediately tells me I do not have coverage, no idea where they go the idea that I did and it would be over $400 for the lenses. That was it. I reviewed my Vision Blue coverage and it appears that I do have coverage for lenses every calendar year. I AM SO CONFUSED!


StarStarStarStarStar  —    (Patient since 2017)

I was very happy with my appt. It was not a long wait. I had guidance in my new precription that was appreciated.


StarStarStarStarStar  —    (Patient since 2017)

From the moment I walked in to the beautiful new Williamsville office, I was warmly greeted with friendly smiles and greeting. The tech was wonderful, and Dr. Downey is the best! The opticians were very helpful in helping me select a new pair of glasses. The entire visit from start to finish was superb and I highly recommend ECP for your vision and eyecare needs!!


StarStarStarStarStar Hi. Pleasant waiting area. Easy to find, next to steeple.... —    (Patient since 2017)

Hi. Pleasant waiting area. Easy to find, next to steeple.


StarStarStarStarStar Very informative physician. ... —    (Patient since 2017)

Very informative physician.


StarStarStarStarStar I always feel confident regarding my eye health after my ECP appts . ... —    (Patient since 2017)

I always feel confident regarding my eye health after my ECP appts .


StarStarStarStarStar Friendly office staff and Technicians. All my tests were explained and all my questions were ans... —    (Patient since 2017)

Friendly office staff and Technicians. All my tests were explained and all my questions were answered So that I could understand everything that was about to happen. Questions that I asked about eye problems that I had heard about were explained to me in a courteous and language that I could understand. Dr. Anne Downey not only addresses about my general health and concerns about my eyes, she takes the time to ask about my family. She's like an old friend.


StarStarStarStarStar  —    (Patient since 2017)

I really like the new location, it's very close for me and its so fresh looking and spacious.


StarStarStarStarStar Excellent service. —    (Patient since 2016)

Excellent service. Dr. Downey is fantastic, Did not have to wait long for my appointment. Desk staff is very friendly and cordial,


StarStarStarStarStar Awesome...love the email and text reminders!!... —    (Patient since 2017)

Awesome...love the email and text reminders!!


StarStarStarStarStar Anne Downey OD was very thorough and caring. It was a pleasure to have her as my eye doctor. —    (Patient since 0001)

Anne Downey OD was very thorough and caring. It was a pleasure to have her as my eye doctor.


StarStarStarStarStar Dr. Downey is always pleasant! —    (Patient since 2017)

Dr. Downey is always pleasant!


StarStarStarStarStar Feeling comfortable with the Doctor and staff.  —    (Patient since 2017)

Feeling comfortable with the Doctor and staff.


StarStarStarStarStar The professional way I was treated by the staff and doctor. Well done!! —    (Patient since 2017)

The professional way I was treated by the staff and doctor. Well done!!


StarStarStarStarStar Dr. Downey gives a thorough eye exam and is friendly and easy to talk to —    (Patient since 2018)

Dr. Downey gives a thorough eye exam and is friendly and easy to talk to. There is a wide variety of designer frames to choose from. All of the staff was friendly and professional from beginning to end.


StarStarStarStarStar I've been a patient for some time. Very pleased —    (Patient since 2017)

I've been a patient for some time. Very pleased


StarStarStarNo StarNo Star Long wait with no one else around —    (Patient since 2016)

For a not busy Saturday I arrived a few minutes before my appointment time, and waiting 35-40 minutes until I was seen which is surprising considering how early my appointment was and how no one else was in the office. Once seen my appointment took 15 minutes until I was quickly out the door, however I hadn't expected to spend so long waiting...


StarStarStarStarStar The way the doctor and staff took the time to explain things to me. That was important to me. —    (Patient since 2017)

The way the doctor and staff took the time to explain things to me. That was important to me.


StarStarStarStarStar My favorite part - all of it - the huge selection of glasses, the facility's amenities (spacious,... —    (Patient since 2017)

My favorite part - all of it - the huge selection of glasses, the facility's amenities (spacious, clean, lots of seating), great selection in frames, exceptional parking, and all of the helpful people I encountered while at ECP. This is by far the best vision care facility I've ever been to. Thank you!


StarStarStarStarStar Picking out new glasses. I can't wait to get them! —    (Patient since 2017)

Picking out new glasses. I can't wait to get them!


StarStarStarStarStar Dr Downey is always thorough, pleasant, knowledgeable, offers alternatives to care, and I trust... —    (Patient since 2017)

Dr Downey is always thorough, pleasant, knowledgeable, offers alternatives to care, and I trust her completely with my eye health.


StarNo StarNo StarNo StarNo Star Nothing, I will not go back. —    (Patient since 2015)

Nothing, I will not go back.


StarStarStarStarStar the doctor and the technican were very thourgh —    (Patient since 2017)

the doctor and the technican were very thourgh


StarNo StarNo StarNo StarNo Star I'm going bsck to Sterling Optical —    (Patient since 2016)

I am a Kalos client and the skimpy selection of frames was ridiculous. The "doctor" needed a shave badly. I was truly not impressed.


StarStarStarStarStar very efficient and professonal. —    (Patient since 2017)

very efficient and professonal.


StarStarStarStarStar Dr. Downey was very knowledgable and professional —    (Patient since 2017)

Dr. Downey was very knowledgable and professional. I will definitely return to ECP because of her and recommend her to friends and family.


StarStarStarStarStar The entire visit was a very good experience —    (Patient since 2018)

The entire visit was a very good experience. I also want to mention how helpful and wonderful the optician named Jennifer was!!! She explained in detail to me about the progressive lenses.


StarStarStarStarStar I feel that the exams are very thorough —    (Patient since 2017)

I feel that the exams are very thorough. I would like to have a copy of my exam when I leave that shows what my eyesight is. I always forget to ask for it.


StarStarStarStarStar Dr. Downey treated me with respect and addressed my concerns. She is very thorough. —    (Patient since 2017)

Dr. Downey treated me with respect and addressed my concerns. She is very thorough.


StarStarStarStarStar The straightforward answers to my questions that were given by the doctor and staff. —    (Patient since 2017)

The straightforward answers to my questions that were given by the doctor and staff.


StarStarStarStarStar Great people —    (Patient since 2018)

Been going there for years. Always great


StarStarStarNo StarNo Star So-So service.  —    (Patient since 0001)

The Doctor was very nice and knowledgable and explained things well. The tech who brought me back was a little rude and off putting.


StarStarStarStarStar It was nice ,fast and satisfactory —    (Patient since 2017)

It was nice ,fast and satisfactory


StarStarStarStarStar Dr Downey was fantastic —    (Patient since 2016)

Dr Downey was fantastic. Most thorough eye exam I have ever had, and she was so attentive to my concerns.


StarStarStarStarStar Great service  —    (Patient since 2017)

It's great service from the moment you step in the office until you leave everything is moving quickly and efficiently without losing the professionalism


StarStarStarStarStar Went very quickly didn't have to wait;which was great! —    (Patient since 2018)

Went very quickly didn't have to wait;which was great!


StarStarStarStarStar It was quick and personable. —    (Patient since 2017)

It was quick and personable.


StarStarStarStarStar Staff and Dr. friendly and professioanl. on time and adequate amount to time for appt.  —    (Patient since 2017)

Staff and Dr. friendly and professional. On time and adequate amount to time for appt.


StarStarStarStarStar In and out no wasted time really like Dr C —    (Patient since 2017)

In and out no wasted time really like Dr C


StarStarStarStarStar Dr. Downey is an exceptional provider.  —    (Patient since 2017)

Dr. Downey is an exceptional provider.


StarStarStarStarStar Dr Downey is great. —    (Patient since 2017)

Dr Downey is great.. She takes time to explain everything and makes sure u are aware of all options... Very nice individual


StarStarStarStarStar no waiting, friendly staff —    (Patient since 2016)

no waiting, friendly staff


StarStarStarStarStar Love chatting with  —    (Patient since 2017)

Love chatting with Dr.Downey.


StarStarStarStarStar I am very thankful for the care given me by Dr. Downey —    (Patient since 2017)

I am very thankful for the care given me by Dr. Downey. She always explains carefully what is going on with my eyes and is very patient with me. The entire staff is courteous and attentive.


StarStarStarStarStar Everyone in the office was very attentive and courteous —    (Patient since 2017)

Everyone in the office was very attentive and courteous. I didn't feel rushed with any of the staff, they all asked several times if I had any questions. As this was my initial visit, I was unsure what to expect but am glad I chose ECP and this particular location. Thank you for your kindness.


StarStarStarStarStar the way everyone takes care of you and explains everything. —    (Patient since 2018)

the way everyone takes care of you and explains everything.


StarStarStarStarStar the girl did not quote me right on glasses did not use the right plan with my insurance company... —    (Patient since 2017)

the girl did not quote me right on glasses did not use the right plan with my insurance company and now i have to go back. I had to call Ind health my self to find out what they cover.


StarStarStarStarNo Star I was a bit disappointed in the glasses I purchased —    (Patient since 2017)

I was a bit disappointed in the glasses I purchased. I thought the frames where covered some and didn't realize there was no discount until I got home. I figured the extra cost was the lenses not the frame.


StarStarStarStarStar Dr.Anne Downey —    (Patient since 2017)

Dr.Anne Downey. Her attention and knowledge coupled with her fantastic rapport has allowed me to see better then I have in years. She truly sits with her patient and tries to find the best prescription instead of just getting "close enough". I am very happy to have found such a great doctor!


StarStarStarStarStar The Doctor listened carefully to me needs and came up with a creative and me-specific solution... —    (Patient since 2018)

The Doctor listened carefully to me needs and came up with a creative and me-specific solution that I believe will result in a significant improvement in my ability to see at work. Thanks!


StarStarStarStarStar Dr. Dany is excellent. She deeply go to find the solution of tears in my eyes.  —    (Patient since 2018)

Dr. Dany is excellent. She deeply go to find the solution of tears in my eyes.


StarStarStarStarStar Christie, the young lady that helped me pick out glasses, was so sweet —    (Patient since 2017)

Christie, the young lady that helped me pick out glasses, was so sweet. She provided outstanding customer service. Thank you!


StarStarStarStarStar Dr Downey is an extraordinary medical professional in every way.  —    (Patient since 2017)

Dr Downey is an extraordinary medical professional in every way.


StarStarStarStarStar Dr.Joe Gambacorta is an awesome Dr. & I love the new building !  —    (Patient since 2016)

Dr.Joe Gambacorta is an awesome Dr. & I love the new building !


StarStarStarStarStar I love Dr. Giambacorta. He always takes his time and answers all my questions —    (Patient since 2017)

I love Dr. Giambacorta. He always takes his time and answers all my questions. The receptionist and person who checked my eyes for glaucoma were both very good. I have referred people to ECP in the past and will continue to do so.


StarNo StarNo StarNo StarNo Star Technicians were professional. —    (Patient since 2016)

Technicians were professional.


StarStarStarStarStar Dr. Downey is very thorough and informative. I trust her completely!!! —    (Patient since 2017)

Dr. Downey is very thorough and informative. I trust her completely!!!


StarStarStarStarStar LEAST favorite part: When considering to purchase new glasses asked optical rep —    (Patient since 2017)

LEAST favorite part: When considering to purchase new glasses asked optical rep. what my options were I was told 20% off. I asked what my insurance provided, she said "I don't know what you have." No effort to look it up or consideration given. I was baffled. I never had this happen to me in the more than 25 years as a patient here. Had my glasses adjusted and left. Did not have my new prescription filled


StarStarStarStarStar Dr Sendker is responsive and efficient.  —    (Patient since 2019)

Dr Sendker is responsive and efficient.


StarStarStarStarStar Friendly helpful service from all like always and frame selestion is outstanding  —    (Patient since 2016)

Friendly helpful service from all like always and frame selestion is outstanding


StarStarStarStarStar My visit was very good and comfortable, everyone is very friendly and does their jobs well. —    (Patient since 2017)

My visit was very good and comfortable, everyone is very friendly and does their jobs well.


StarStarStarStarStar polite , efficient, listen to needs and gave advise on a type of glasses for specific need —    (Patient since 2017)

polite , efficient, listen to needs and gave advise on a type of glasses for specific need. great experiennce


StarStarStarStarStar Dr. Downey —    (Patient since 2017)

Dr. Downey excellent and personable.


StarStarStarStarStar Dr Downey takes the time to explain what is going on with your eyes,very professional, and kind. —    (Patient since 2017)

Dr Downey takes the time to explain what is going on with your eyes,very professional, and kind.


StarStarStarStarStar All my questions about the exam results were answered in language I could understand. —    (Patient since 2017)

All my questions about the exam results were answered in language I could understand.


StarStarStarStarStar The Dr. Was very nice and friendly. She was conversation with me as if we new each other —    (Patient since 2018)

The Dr. Was very nice and friendly. She was conversation with me as if we new each other. We need more people like her


StarStarStarStarNo Star Excellent doctor.  —    (Patient since 2017)

Excellent doctor. Low quality lenses and coatings -- hopefully will improve with replacement glasses.


StarStarStarStarStar dr gambacorda was very through and took great care in answering my many questions —    (Patient since 2017)

dr gambacorda was very through and took great care in answering my many questions


StarStarStarStarStar I like being able to keep seeing the same eye doctor for the many years I have been coming here —    (Patient since 2017)

I like being able to keep seeing the same eye doctor for the many years I have been coming here. My quality of care is high and concerns were addressed.


StarStarStarStarStar Professional/friendly atmos —    (Patient since 2015)

Professional/friendly atmos


StarStarStarStarStar The staff was friendly and knowledgeable. —    (Patient since 0001)

The staff was friendly and knowledgeable.


StarStarStarStarStar Dr. Downey is so knowledgeable and very attentive to my concerns.  —    (Patient since 2017)

Dr. Downey is so knowledgeable and very attentive to my concerns.


StarStarStarStarStar Very disappointed that you do not accept Care Credit —    (Patient since 0001)

Very disappointed that you do not accept Care Credit


StarStarStarStarStar As always, Dr. Downey is a pleasure to deal with. :) —    (Patient since 2017)

As always, Dr. Downey is a pleasure to deal with. :)


StarStarStarStarStar Finding out my eye pain was sinus related and that my eye pressure was good —    (Patient since 2017)

Finding out my eye pain was sinus related and that my eye pressure was good. I was nervous that my pain and pressure were related to my eyes.


StarStarStarStarStar always a pleasant experience  —    (Patient since 2017)

always a pleasant experience


StarStarStarStarStar Dr Sendker took the time to explain what was happening to my vision and why. —    (Patient since 2019)

Dr Sendker took the time to explain what was happening to my vision and why.


StarStarStarStarStar The doctor and the optician (Kristy) were so interested in meeting my needs. —    (Patient since 2015)

The doctor and the optician (Kristy) were so interested in meeting my needs.


StarStarStarStarStar The testing I had done went very smoothly and everything was explained very well —    (Patient since 2015)

The testing I had done went very smoothly and everything was explained very well. I always have a great experience when I visit ECP.


StarStarStarStarStar As always,I look forward to my appt. with Dr —    (Patient since 2017)

As always,I look forward to my appt. with Dr. Downy!!!She is patient, very informative, and explains what she is doing during the entire exam!!! I never feel rushed!!I have come a long way with her!!!!


StarStarStarStarStar Very thorough and professional staff. —    (Patient since 2017)

Very thorough and professional staff.


StarStarStarStarStar Dr Downey always listens to my concerns & both my girls love her two —    (Patient since 2017)

Dr Downey always listens to my concerns & both my girls love her two


StarStarStarStarStar The doctor really took the time to listen and answer my questions. —    (Patient since 2017)

The doctor really took the time to listen and answer my questions.


StarStarStarStarStar Successful visit!! —    (Patient since 2016)

The doctor made me feel comfortable and didn't rush through the exam.


StarStarStarStarStar No wait time. I also appreciate the teaching Dr. sn —    (Patient since 2017)

No wait time. I also appreciate the teaching Dr. Sendker provides. He explains your problems and teaches you about it!


StarStarStarStarStar The information give my Dr. during exam, previous places have not explained anything ever.  —    (Patient since 2017)

The information give my Dr. during exam, previous places have not explained anything ever.


StarStarStarStarStar The entire visit was great! —    (Patient since 2017)

The entire visit was great!


StarStarStarStarStar I wasn't satisfied at first with the cost of the visit, I thought it was too expensive especially... —    (Patient since 0001)

I wasn't satisfied at first with the cost of the visit, I thought it was too expensive especially with my insurance, but I received a call on Monday 1/18 it was corrected to my satisfaction. I didn't like the part when I came in and wasn't greeted, no one made eye contact with me and I had to approach someone at the desk for help instead of being asked if I needed help. But I did like your selection of products.


StarStarStarStarStar My recent visit. —    (Patient since 2017)

Always a great visit. Dr.Downey is wonderful and takes the time to meet your needs.


StarStarStarStarStar Great people great service —    (Patient since 2019)

Great people great service


StarStarStarStarStar Finding that eyes were in good shape —    (Patient since 2017)

Finding that eyes were in good shape


StarStarStarStarStar The dr and woman who did initial work were great —    (Patient since 2017)

The dr and woman who did initial work were great. The receptionist and the salea person were not friendly and i was disappointed with their service.


StarStarStarStarStar Each person Who helped me was pleasant and professional.  —    (Patient since 2017)

Each person Who helped me was pleasant and professional.


StarStarStarStarStar Friendly and professional staff from the greeter at the desk to the technicians to the doctor —    (Patient since 2018)

Friendly and professional staff from the greeter at the desk to the technicians to the doctor. Very pleased with my visit and eye care.


StarStarStarStarStar I love all of the staff members at ECP! Everyone is extremely knowledgeable and friendly! —    (Patient since 2017)

I love all of the staff members at ECP! Everyone is extremely knowledgeable and friendly!


StarStarStarStarStar That you had Saturday hours so I could easily get someone to drive me as I was being dialated.  —    (Patient since 2016)

That you had Saturday hours so I could easily get someone to drive me as I was being dialated.


StarStarStarStarStar I had an issue with my daughter's insurance and your office was very helpful straightening it out... —    (Patient since 2017)

I had an issue with my daughter's insurance and your office was very helpful straightening it out for me and making sure I was able to still bring her in for her appointment.


StarStarStarStarStar Dr. Gambacorta and his assistant were very friendly, thorough and professional —    (Patient since 2017)

Dr. Gambacorta and his assistant were very friendly, thorough and professional. Everything was explained so I could understand the tests performed on my eyes. Thank you.


StarStarStarStarStar Everyone was very profession —    (Patient since 2018)

Everyone was very profession


StarStarStarStarNo Star Dr. Sendker spent a lot of time with me and explained things. Thanks. —    (Patient since 2017)

Dr. Sendker spent a lot of time with me and explained things. Thanks.


StarStarStarStarStar Dr. Downey explained everything she was doing as the exam went on. She is great. —    (Patient since 2017)

Dr. Downey explained everything she was doing as the exam went on. She is great.


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