Eye Care One - Spring Lake
Dr. Nicole Scales
66
Reviews
Address:
314 W. Savidge Street
Spring Lake
,
Michigan
49456
Phone:
616-844-7000
Fax:
616-844-7444
Email:
Web:
Reviews
Courteous staff and great frame selection — Brian N.
(Patient since 2019)
All the staff at Eye Care One in Spring Lake are amazing and very friendly. They were super quick in getting me an appointment, the doc was very thorough and explained everything. They use the latest technology, which I find is more detailed and also makes things go faster. Their selection of frames is fantastic as well!
May 6, 2019
Great fast service! Very nice and helpful! — Wysong D.
(Patient since 2019)
Great fast service! Very nice and helpful!
May 6, 2019
Excellent customer service. Very friendly and i... — Sara W.
(Patient since 0001)
Excellent customer service. Very friendly and inviting environment
Apr 9, 2019
Your staff is always so positive and helpful! — Fred K.
(Patient since 0001)
Your staff is always so positive and helpful!
Mar 29, 2019
Excellent help and very friendly customer servi... — Claire A W.
(Patient since 0001)
Excellent help and very friendly customer service.
Feb 27, 2019
Had a great experience. Thank you! — Ellen M.
(Patient since 0001)
Had a great experience. Thank you!
Feb 20, 2019
Excellent service and friendly staff — Carrie L.
(Patient since 0001)
Excellent service and friendly staff
Feb 19, 2019
The Dr is very sweet and confident. And Mike is... — Leslie T.
(Patient since 0001)
The Dr is very sweet and confident. And Mike is our favorite!
Jan 21, 2019
Staff is friendly and helpful — Stephen B.
(Patient since 0001)
A very efficient operation. Staff is friendly and helpful. I will definitely return.
Jan 14, 2019
Great service and selection. Quality work. — Mark A S.
(Patient since 0001)
Great service and selection. Quality work.
Jan 9, 2019
They were on time with appointment times I had ... — William R.
(Patient since 0001)
The were on time with appointment times I had to return to have the frames fitted properly. The staff was friendly
Jan 5, 2019
They always take great care of me — Michelle M.
(Patient since 0001)
They always take great care of me
Dec 18, 2018
Location is not ideal, as frequently passing se... — Karen G.
(Patient since 0001)
Location is not ideal, as frequently passing semis cause the eye charts on the wall to bounce up and down.
Sep 29, 2018
My only comment about the environment is the wa... — Beth L.
(Patient since 0001)
My only comment about the environment is the waiting room was really cold.
Aug 29, 2018
Great choices for glasses. — Robert S.
(Patient since 0001)
Great choices for glasses. Helpful staff who make choosing much easier.
Aug 28, 2018
Great place and really friendly people there. H... — Joseph R.
(Patient since 0001)
Great place and really friendly people there. Highly recommended
Aug 1, 2018
They have,by far,the best selection of unique f... — Lynn R.
(Patient since 0001)
They have,by far,the best selection of unique frames.
Jul 30, 2018
Friendly, prompt service. No hard sell for extr... — Rena H.
(Patient since 0001)
Friendly, prompt service. No hard sell for extra services but comprehensive care delivered.
Jul 24, 2018
Very very good experience — Ronald M.
(Patient since 0001)
Front desk service was very friendly and the doc was very thorough pleasant and seemed to have time for me. The selection of eye glass frames is broad and the associates that helped were very courteous and thorough as well.
Jul 19, 2018
You guys are awesome you got me in for an exam ... — Amber H.
(Patient since 0001)
You guys are awesome you got me in for an exam the same day I called.
Jul 18, 2018
Wonderful service provided by the staff! — Shelley P.
(Patient since 0001)
Wonderful service provided by the staff!
Jul 14, 2018
I have been going to Eye Care One for years and... — Linda W.
(Patient since 0001)
I have been going to Eye Care One for years and have always very caring and timely service. The people that work there are really great. I appreciate your service. Thank you, Linda Wiegand
Jul 12, 2018
Spring lake office is great! So accommodating f... — Lauren J.
(Patient since 0001)
Spring lake office is great! So accommodating for working people!
Jun 25, 2018
Loved they eye Dr. And the lady that helped me ... — Susan K.
(Patient since 0001)
Loved they eye Dr. And the lady that helped me with my frame choice felt she was my friend! She is probably everyone’s friend, funny and professional loved her!!!
Jun 23, 2018
Fast friendly service. Thank you! — Barbara L.
(Patient since 0001)
Fast friendly service. Thank you!
Jun 15, 2018
I had a great visit! — Jedidiah D.
(Patient since 2019)
I had a great visit! Everyone was incredibly nice and helpful and made my first purchase of glasses easy.
May 18, 2018
The doctor and the staff was very friendly and ... — Sonal S.
(Patient since 2019)
The doctor and the staff was very friendly and comfortable operative.
Apr 18, 2018
Great and personable service! Thank you! — Lilliana S.
(Patient since 2019)
Great and personable service! Thank you!
Apr 14, 2018
— Beverly D.
I always get good vibes when I go into your business. I have no problem whatsoever in working with you to get my eye exams or picking out frames. I shall continue to do business with you.
Apr 14, 2018
Mike was very attentive and helpful when helpin... — Kerri R.
Mike was very attentive and helpful when helping me select glasses. Unfortunately, because of the cost of the lenses and frames I purchased my glasses at another store. The doctor was also very professional and did a thorough job checking my eyes. I would recommend for an eye exam because the price was excellent. Not the best option for glasses on a budget. Mike did everything he could to get the price point down for me.
Apr 10, 2018
— Susan V.
Very kind, accommodating, and knowledgeable. Totally trusted the staff and the eye doctor.
Apr 4, 2018
Eye Care One (ECO) is always very accommodating... — Marley F.
(Patient since 0001)
Eye Care One (ECO) is always very accommodating. ECO always tries to find the lowest cost possible when we come in for appointments with our family. When making an appointment it has always been within 4 days of making the appointment.
Apr 2, 2018
The doctor was very easy to talk to, friendly, ... — Kathie W.
The doctor was very easy to talk to, friendly, and knowledgeable
Mar 28, 2018
Very professional and friendly office. — Katherine B.
(Patient since 0001)
Very professional and friendly office.
Mar 23, 2018
Your prices for frames is very high. I go else... — Gloria S.
(Patient since 0001)
Your prices for frames is very high. I go elsewhere to buy my glasses.
Mar 22, 2018
Great experience — Makenzi R.
Everyone from the front desk staff to the ophthalmologist, every single person was so kind to my daughter! I will be transferring there as a patient as well! Great experience!!
Mar 12, 2018
Great place for all things ophthalmologic — Frank D.
The staff genuinely cares for patients, respectfull of your time
Mar 7, 2018
Great staff. Tonometer device sucked. Wasn’t ev... — Kristina T.
Great staff. Tonometer device sucked. Wasn’t even offered numbing drops. The devise scratched my eye causing irritation for more than 24 hrs.
Mar 5, 2018
Very helpful felt o was heard. — Claire A W.
(Patient since 0001)
Very helpful felt o was heard.
Feb 26, 2018
Brought my son in there for first time. I love... — Robert N.
Brought my son in there for first time. I love you guys customer service is top notch. I am a customer for life. Thank you for caring and making us feel like we were the most important people in there at the time.
Feb 14, 2018
Above average customer service. Laughed with s... — Tammie P.
(Patient since 0001)
Above average customer service. Laughed with staff. All staff members were super friendly and caring. A+ given to staff. Plus I feel like I got honest feed back on the selection of glasses I was picking. Love the diversity in the team.
Feb 9, 2018
Amazing team! — Sarah S.
Cindy and her team are great people who are extremely knowledgeable of their craft. I would recommend the Eye Care One family to anyone!
Feb 7, 2018
Everyone at Eyecare we very professional and sh... — Bryan H.
Everyone at Eyecare we very professional and showed concern to me as a new patient.
Jan 8, 2018
Had an issue with one eye glass lens just not q... — John B.
Had an issue with one eye glass lens just not quite right and I was very pleased with the excellent customer service to correct the issue.
Dec 25, 2017
Staff is very friendly, great service. — Bryanne F.
(Patient since 2019)
Staff is very friendly, great service.
Dec 14, 2017
Feel Good Vibe — Lyndsey H.
Been going to Eye Care One for about 3 years now. Always friendly environment and smiles all around. I like that they are willing to help you find your style and give you different options. They seem to know when to slide in the shadows when necessary as well so you do not feel pressured on your choice. I would recommend this place to anyone that ask. Updated technology, friendly staff, clean work environment and styles up to date.
Dec 1, 2017
Friendly and respectful of my time. Thank you! — Megan V.
(Patient since 0001)
Friendly and respectful of my time. Thank you!
Nov 21, 2017
Kind and timely — Lindsay M.
I was able to get an appointment in the same week I called. The staff and doctor were all very personable!
Nov 17, 2017
Great service and product knowledge. Everyone t... — Mark A S.
(Patient since 0001)
Great service and product knowledge. Everyone there knew their stuff from insurance to products to care/exams. Great job.
Nov 15, 2017
Very friendly and helpful — Javon K.
They were busy When I cam in for my appointment, Greeted me and got right to, Smiling faces and a very friendly atmosphere. They got me in & out and got me what I needed. Thank you again.
Oct 31, 2017
— Janis S.
(Patient since 2019)
Total experience was exceptional. Very Happy with the service and staff.
Oct 19, 2017
Awesome people and awesome service!! My husband... — Allison M.
(Patient since 0001)
Awesome people and awesome service!! My husband and I always have such a great experience when we go there!!
Oct 11, 2017
Great staff. No complaint there. It would be b... — Robin H.
Great staff. No complaint there. It would be beneficial for the frames to be priced for your customers. I think that's valuable information to have upfront. I was taken by surprise that I had to pay in full prior to getting my glasses. Again, that's pretty important knowledge prior to the service date. I have never had to cover the entire balance upfront and that may sway future appts. I also deleted add ons for that very reason.
Oct 9, 2017
Awesome customer service! Very understanding an... — Landon B.
Awesome customer service! Very understanding and so helpful.
Sep 22, 2017
Very clean and comfortable environment. Very fr... — Anthony D.
Very clean and comfortable environment. Very friendly staff. Good selection of frames. I would have given a 10 star review but this is the only office I had to pay for my trial contacts.
Aug 30, 2017
I always receive the best care and advice regar... — Tracy W.
I always receive the best care and advice regarding glasses from Eye Care One. I highly recommend them!
Aug 30, 2017
Eye Care One - Amazing customer service — Marley F.
(Patient since 0001)
Eye Care One is very good at taking care of my families eyes. But what makes Eye Care One stand out among other eye doctor offices is their customer service. The employees at ECO are so friendly and welcoming. They go that extra mile to make their customers happy. My little kids received a gift when they picked up their new glasses. This was an extras touch that was so sweet and appreciated.
Aug 28, 2017
Great staff, friendly, professional but very pe... — Raylie D.
(Patient since 0001)
Great staff, friendly, professional but very personable!
Aug 15, 2017
Can't say enough about the service at Eye Care ... — Joseph S.
(Patient since 0001)
Can't say enough about the service at Eye Care One. Great customer care and knowledge. Super helpful in choosing frames and really fast with repairs or questions. The best!
Aug 9, 2017
