Eye Associates of Grapevine

Star Star Star Star Star 334 Reviews

<<

Reviews

StarStarStarStarStar The eye exam process was fast, thorough, and ve... —    (Patient since 2019)

The eye exam process was fast, thorough, and very easy.


StarStarStarStarStar Dr. and staff were very friendly and on time. i... —    (Patient since 2019)

Dr. and staff were very friendly and on time. it was very easy to get the paperwork filled out online as a new patient rather than needing to get to the appointment early to fill it all out by hand as a new patient. I look forward to my next exam.


StarStarStarStarStar Prompt and Efficient Service. Terrific Doctor —    (Patient since 2018)

Prompt and Efficient Service. Terrific Doctor


StarStarStarNo StarNo Star mixed feelings —    (Patient since 2019)

The staff is nice. Due to the current issues with my eyes I do not feel however that the best outcome for my vision has been prioritized. I have had to come for multiple follow ups since my fitting without resolution and have left a couple of times feeling like a burden/waste of time since I am not bringing more money into the practice and that sample contacts of various strengths are just being thrown at me without consideration for an underlying problem. I don’t doubt that the staff is here to help me overall but this situation needs to be resolved.


StarStarStarStarStar The staff was very helpful and informative. The... —    (Patient since 2019)

The staff was very helpful and informative. The entire experience was quick and comfortable and all my questions were answered. Thanks for getting me taken care of!


StarStarStarStarStar Always a great experience. All of The Staff and... —    (Patient since 2017)

Always a great experience. All of The Staff and Doctors are super friendly and keep the appointment on time. So glad that I found Eye Associates of Grapevine. Dr Ree Dee Granado-Chaney is the best that I have been to.


StarStarStarStarStar Everyone I had interaction with in today's visi... —    (Patient since 2017)

Everyone I had interaction with in today's visit was 100 % focused on the customer (me). Best ever visit...


StarStarStarStarStar Staff and doctors have always been very friendl... —    (Patient since 2017)

Staff and doctors have always been very friendly and knowledgeable. They took the time to answer questions, and I never felt rushed or hurried.


StarStarStarStarStar I’ve been going here for years. As always have ... —    (Patient since 2018)

I’ve been going here for years. As always have had profesional & friendly care. Guarantee service is exceptional!!


StarStarStarStarStar Wonderful experience. Very professional and co... —    (Patient since 2018)

Wonderful experience. Very professional and courteous


StarStarStarStarStar We love Eye Associates of Grapevine. Always ans... —    (Patient since 2019)

We love Eye Associates of Grapevine. Always answering all questions. Always smiling. We Travel from San Antonio to stay with this group. Our eye doctor Doctor, Grando is the best


StarStarStarStarStar Wonderful office with great people. I recommend... —    (Patient since 2019)

Wonderful office with great people. I recommend them highly.


StarStarStarStarStar Everybody is so nice, except for that one perso... —    (Patient since 2018)

Everybody is so nice, except for that one person who says I need glasses!!!!


StarStarStarStarStar Excellent service, great staff who are happy! ... —    (Patient since 2018)

Excellent service, great staff who are happy! And Dr. Grace rocks!


StarStarStarStarStar Always most helpful. I have been using your ser... —    (Patient since 2018)

Always most helpful. I have been using your services for years and always have a positive experience. Thank you.


StarStarStarStarStar I was very happy with the care I received. —    (Patient since 2019)

I was very happy with the care I received. The folks in the office were all professional, friendly, and helpful. Choosing a new doctor is always a chore, but I definitely made the right choice here!


StarStarStarStarStar Staff is terrific. Very helpful. Very attentive... —    (Patient since 2018)

Staff is terrific. Very helpful. Very attentive to patient concerns.


StarStarStarStarStar Everything at Eye Associates is a quick, conven... —    (Patient since 2018)

Everything at Eye Associates is a quick, convenient, and efficient approach to eye exams and care. The team there is friendly and takes great care of your needs.


StarStarStarStarNo Star Nice office, very friendly staff. My only comp... —    (Patient since 2019)

Nice office, very friendly staff. My only complaint is that I was required to do certain tests like refraction, corneal topography, and then contact fitting. all of which were not covered by my insurance and was of no value to me so I would prefer not to pay out of pocket for those tests and exams I find zero value in. I was a new patient and I get my eyes examined every year and this is the first year i had to pay 165.00 out of my own pocket for an annual eye exam. I have never paid that amount for routine exam.


StarStarStarStarStar Friendly staff, Dr. Granado-Chaney is wonderful... —    (Patient since 2019)

Friendly staff, Dr. Granado-Chaney is wonderful! She was so nice and spent time explaining everything and answered all my questions.


StarStarStarStarStar Everyone is so professional and friendly. Dr. G... —    (Patient since 2018)

Everyone is so professional and friendly. Dr. Granado-Chaney is the best! She takes good care of my eyes and is always willing to answer any questions I have.


StarStarStarStarStar This was THE BEST doctors visit I have ever exp... —    (Patient since 2019)

This was THE BEST doctors visit I have ever experienced in my life. Everyone was so nice and genuine! They have a customer in me for life!


StarStarStarStarStar Great Place, Friendly people. Very Informative.... —    (Patient since 2019)

Great Place, Friendly people. Very Informative.


StarStarStarStarStar Always a Wonderful Experience —    (Patient since 2018)

When you have eyesight as terrible as mine, you dread going to the eye doctor. Being made to walk around an office blind and asked to read things the professionals know you can't read is embarrassing. THANKFULLY it is NOT like that here! The staff is always super welcoming and incredibly patient when you ask a lot of questions (like me).


StarStarStarStarStar Everyone is so nice and friendly every time I g... —    (Patient since 2018)

Everyone is so nice and friendly every time I go there. Would not go anywhere else. I would diffently tell all my friends and family to go get it out.


StarStarStarStarStar I have been going to Eye Associates of Grapevin... —    (Patient since 2018)

I have been going to Eye Associates of Grapevine for over 20 years and have always received excellent care.


StarStarStarStarStar You all are always terrific! —    (Patient since 2019)

You all are always terrific!


StarStarStarStarStar This is one appointment I never mind going to. ... —    (Patient since 2018)

This is one appointment I never mind going to. Dr Reedee is one of the nicest people you can meet. She makes me laugh. They don't give you anything you don't need.


StarStarStarStarStar Professionals who genuinely care —    (Patient since 2018)

Professionals who genuinely care


StarStarStarStarStar Staff is friendly and interested in helping. —    (Patient since 2017)

Staff is friendly and interested in helping.


StarStarStarStarStar Dr. Granado is so kind and personable!! I alway... —    (Patient since 2018)

Dr. Granado is so kind and personable!! I always look forward to my appointments. The staff were friendly as well.


StarStarStarStarStar Great service and even better people! —    (Patient since 2018)

Great service and even better people!


StarStarStarStarStar Very friendly and knowledgeable staff —    (Patient since 2018)

Very friendly and knowledgeable staff


StarStarStarStarStar Great experience provided by Dr and Team member... —    (Patient since 2019)

Great experience provided by Dr and Team members!


StarStarStarStarStar Through service —    (Patient since 2017)

The team at EAG did a fantastic job with my exam, glasses, and contact order. They are always very friendly. The keep to their schedule and are all around pleasant to work with.


StarStarStarStarStar Love the staff! They are always super friendly ... —    (Patient since 2018)

Love the staff! They are always super friendly and helpful!


StarStarStarStarNo Star Front desk seemed a little unorganized. —    (Patient since 2019)

Front desk seemed a little unorganized.


StarStarStarStarStar I’ve been going to this practice for 15 years. ... —    (Patient since 2018)

I’ve been going to this practice for 15 years. I love their staff! I’ve been seeing Dr Ree-Dee for 14 yrs. She detects my eye issues and forwards me on to outstanding specialists. The Tech who does the tests is wonderful! So sweet and encouraging. Debbie, who helps choose frames and fits you and writes up the order does a phenomenal job. She’s always right on target for my bifocal lines. They always have great new frames. Nice location. They get you in right away when you call for an appt. I send people to them all the time.


StarStarStarStarStar Staff very friendly and professional. —    (Patient since 2017)

Staff very friendly and professional.


StarStarStarNo StarNo Star Typical Medical Appointment Experience  —    (Patient since 2018)

If you have an extra 30-45 minutes in your day to wait past your appointment time, the doctor can see you. Staff is friendly and courteous. Also obviously over scheduled and fatigued.


StarStarStarStarNo Star Long wait time and no introduction.  —    (Patient since 2019)

Wait time was long to see the doctor. After all of the preliminary eye tests, I waited close to 40 min to see the doctor. The doctor never introduced herself to me and no one even told me which doctor I would be seeing. Doctor was nice.


StarStarStarStarStar Dr Granado and all of the staff are so professi... —    (Patient since 2018)

Dr Granado and all of the staff are so professional and efficient! Appointments always run on time, and I feel Dr G genuinely has an interest in me and my health!


StarStarStarStarStar They were all patient with me when I was decidi... —    (Patient since 2019)

They were all patient with me when I was deciding on glasses and no one pressured me to upgrade stuff.


StarStarStarStarStar I really liked my doctor & I had no wait time! —    (Patient since 2019)

I really liked my doctor & I had no wait time!


StarStarStarStarStar The staff was very friendly and helpful. Love t... —    (Patient since 2019)

The staff was very friendly and helpful. Love the selection of frames offered.


StarStarStarStarStar Fast and Courteous Service. Professional and Frie —    (Patient since 2019)

Fast and Courteous Service. Professional and Friendly


StarStarStarStarStar If someone I know asks for an optomistrist, I w... —    (Patient since 2019)

If someone I know asks for an optometrist, I will let them know about you.


StarStarStarStarStar Always Friendly staff providing excellent servi... —    (Patient since 2018)

Always Friendly staff providing excellent service. Doctors take the time to provide comprehensive exam and explain their findings. Very informative.


StarStarStarStarStar  —    (Patient since 2019)

The staff was very friendly and professional. I felt I was in good hands.


StarStarStarStarStar Was able to go in and not wait more than 2 minu... —    (Patient since 2018)

Was able to go in and not wait more than 2 minutes. Fast service, great staff, love it.


StarStarStarStarStar I have been going to Eye Associates for several... —    (Patient since 2018)

I have been going to Eye Associates for several years and always have had a good experience. The staff is wonderful to deal with and Dr. Granado is very professional and capable. Great attitude and humor in the office. Dr. Granado was able to detect early a serious eye condition and for that I am very grateful.


StarStarStarStarStar Lovely to deal with you as always. —    (Patient since 2018)

Lovely to deal with you as always.


StarStarStarStarStar Dr Granado Is amazing!!She takes the time to l... —    (Patient since 2018)

Dr Granado Is amazing!! She takes the time to listen to what you are wanting, asks the appropriate questions to get you the perfect prescription. She is super friendly and always a pleasure to see.


StarStarStarStarStar Friendly folks, part of our community. Very kno... —    (Patient since 2019)

Friendly folks, part of our community. Very knowledgeable and helpful.


StarStarStarStarStar Loyal Client —    (Patient since 2017)

I have recommended and will continue to recommend Eye Associates of Grapevine. The office staff, techs and Dr. ReeDee are fantastic.


StarStarStarStarStar 5 Star, Terrific Office Visit!,, —    (Patient since 2018)

5 Star, Terrific Office Visit!,,


StarStarStarStarStar The expertise, caring and professionalism of th... —    (Patient since 2018)

The expertise, caring and professionalism of the entire staff sets this practice apart from all others! Dr. G is simply amazing.


StarStarStarStarStar Great staff!!! Great Doctor!!!!! —    (Patient since 2019)

Great staff!!! Great Doctor!!!!!


StarStarStarStarStar I give 20/20 stars —    (Patient since 2018)

I love the entire staff! They are all beyond friendly and helpful.


StarStarStarStarStar Great staff. Great service —    (Patient since 2018)

Staff understood the importance of my issue and quickly provide te right treatment. Great team


StarStarStarStarStar Dr. Grenada-Chaney is a great diagnostician. My... —    (Patient since 2018)

Dr. Grenada-Chaney is a great diagnostician. My family and I have gone here for years. We trust her very much. The staff is great, too, and the office is beautiful!


StarStarStarStarStar Doctor Granado-Chaney is the best! —    (Patient since 2018)

Doctor Granado-Chaney is the best! She is thorough, professional, and still personable. I appreciate that she really listens and her focus is on the patient and not staring at a chart during a visit. I wouldn't dream of going elsewhere.


StarStarStarStarStar The staff is always pleasant, and Dr. Grace is ... —    (Patient since 2018)

The staff is always pleasant, and Dr. Grace is always thorough, personable and professional. I have full confidence in the result of the exam, and know that Eye Associates of Grapevine is there if I need assistance.


StarStarStarStarStar Dr. Reedee Granado-Chaney is awesome. —    (Patient since 2018)

Dr. Reedee Granado-Chaney is awesome. Always takes time to go over any issues and takes a personal interest in her patients. Alice the Optician did an exceptional job and was very patient with me while I tried on nearly every frame in the place. Exceptional Care and Service!!


StarStarStarStarStar Eye Exam went well. All tests and check points... —    (Patient since 2019)

Eye Exam went well. All tests and check points were handled efficiently and professionally. Choice of frames was nice too. All things considered it was great!


StarStarStarStarStar Dr. Latham and the staff were extremely helpful... —    (Patient since 2018)

Dr. Latham and the staff were extremely helpful and friendly. He was able to diagnose the irritation I was feeling, and suggest things I could do to avoid it in the future.


StarStarStarStarStar  —    (Patient since 2018)

Deb & Dr Granda are the best. Always responsive to my needs


StarStarStarStarStar  —    (Patient since 2019)

The people are very friendly and know what they are doing. Excellent place


StarStarStarStarNo Star Dr. Granado is great, she takes the time to ans... —    (Patient since 2018)

Dr. Granado is great, she takes the time to answer all questions and concerns with sincerity.


StarStarStarStarStar I felt so comfortable my first time here was re... —    (Patient since 2019)

I felt so comfortable my first time here was referred by a friend. Such a Friendly staff! Didn’t have to wait long to be seen. Dr Granado is very nice and helpful. Their appointments fill up fast & I understand why & that makes me trust them considering people want to come back!


StarStarStarStarStar all the professional work was excellent. The on... —    (Patient since 2019)

all the professional work was excellent. The one draw back was the time it took to complete visit. I think I was there about 1 hour. Thanks, Ken


StarStarStarStarStar Excellent service and care. —    (Patient since 2019)

Excellent service and care.


StarStarStarStarStar Very pleased.. ☺ —    (Patient since 2019)

All the staff were very friendly and helpful, and I was very impressed with the eye doctor. She was thorough in her exam and very informative about what to expect regarding my eye care now that I'm in my 60's. Excellent experience! 👍


StarStarStarStarStar This was my first time visit and everyone in th... —    (Patient since 2019)

This was my first time visit and everyone in the office was very personable! I felt like I had known them all for years. Dr. ReeDee G. Especially!


StarStarStarStarStar Great staff, very friendly, helpful, and all wa... —    (Patient since 2018)

Great staff, very friendly, helpful, and all ways with a smile


StarStarStarStarStar Very professional and expedient service.  —    (Patient since 2018)

Very professional and expedient service.


StarStarStarStarStar I really had a great experience with the staff ... —    (Patient since 2019)

I really had a great experience with the staff at this facility everyone is very friendly and caring. I would definitely recommend this office to friends and family.


StarStarStarStarStar Best eye care in the area —    (Patient since 2019)

They are always super nice and helpful, Dr. Granado-Chaney is the best. I got there 20 mins early in hopes that I could get in and get out early, and that's exactly what happened! She's very thorough and personable, but doesn't have to take forever to get the job done. The girl that helped me pick out my new glasses was amazing as well (I think her name was Jaclynn). She helped me find some frames that I LOVE, and she was honest about the ones that didn't particularly match my face. I have been going there for years, and will never go anywhere else.


StarStarStarStarStar Thorough and Professional from start to finish ... —    (Patient since 2019)

Thorough and Professional from start to finish ! I would recommend Eye Associates of Grapevine to anyone.


StarStarStarStarStar Excellent service, fast and courtious —    (Patient since 2017)

Excellent service, fast and courtious


StarStarStarStarStar Fast and friendly staff and doctors. —    (Patient since 2018)

Fast and friendly staff and fictirs.


StarStarStarStarStar Great experience! —    (Patient since 2019)

I had great experience! Everyone was very friendly, my appointment was timely, and all of my questions were answered.


StarStarStarStarNo Star love Dr. ReeDee -- this is long enough to revie... —    (Patient since 2018)

love Dr. ReeDee -- this is long enough to review I will use fewer characers than you want -- thank you


StarStarStarStarStar I called in for an appointment on Monday mornin... —    (Patient since 2019)

I called in for an appointment on Monday morning and was greeted in a very friendly and professional manner. They understood that my issue was urgent and was able to get me same day. The Dr. had probably the best bed side manner I've experienced. She determined I had a foreign object in my pupil, she kept me calm and simply removed it all in just a few minutes.


StarStarStarStarStar Receptionist was competent and courteous. equi... —    (Patient since 2019)

Receptionist was competent and courteous. equipment was impressive. doctor was competent and efficient, explained things well.


StarStarStarStarStar The staff and the service was great —    (Patient since 2019)

The staff and the service was great


StarStarStarStarStar Fantastic Experience. Very professional, super... —    (Patient since 2019)

Fantastic Experience. Very professional, super quick, extremely knowledgeable, and the cost was very reasonable. Doctor took the time to listen carefully and fully address my concerns. I am very pleased and would highly recommend them.


StarStarStarStarNo Star  —    (Patient since 2019)

We really enjoyed the professionalism of the front staff and their kindness. The doctor is awesome. Very well spoken and explains everything. She also asks question. I highly recommend this optometrist.


StarStarStarStarStar I have been going here for a long time. I trust... —    (Patient since 2019)

I have been going here for a long time. I trust the doctors and the entire staff are professionals with great attitudes. I always feel like I am truly cared about. I love this place.


StarStarStarStarStar This exam was the first time the doctor showed ... —    (Patient since 2019)

This exam was the first time the doctor showed and explained the pictures that had been taken. When I was in practice as a dentist, I showed the patients what I was seeing on the x-rays. Many times I felt that they could not see what I was showing them but the effort was made and I appreciated the doctor taking the time to,show the pictures and explain them to me.


StarStarStarStarStar I always feel my needs are met and all my quest... —    (Patient since 2017)

I always feel my needs are met and all my questions answered.


StarStarStarStarStar Friendly place —    (Patient since 2019)

The people were very helpful and nice


StarStarStarStarStar Everybody there is very professional and courte... —    (Patient since 2017)

Everybody there is very professional and courteous. You are not kept waiting long at all. I recommend Eye Associates of Grapevine to anyone.


StarStarStarStarStar Awesome Staff —    (Patient since 2019)

Staff and doctors are top notch. Friendly, engaging, helpful, and informative. I highly recommend Eye Asscoiates of Grapevine!


StarStarStarStarStar I love Dr. Granado-Chaney... —    (Patient since 2018)

She takes time to answer any questions I have. Explains things with pictures, charts and graphs that she has on her computer. I always feel that I'm in good hands with her...


StarStarStarStarStar Great front desk service. The doctors are knowl... —    (Patient since 2018)

Great front desk service. The doctors are knowledgeable and actually talk to you a bout your concerns. Quick checkin and then to initial tests. A bit of a wait for the doctor, but they don't make you feel rushed when they do your exam.


StarStarStarStarStar Very professional and personable staff from the... —    (Patient since 2019)

Very professional and personable staff from the front desk to the glasses techs at the end.


StarStarStarStarStar This place is the best. —    (Patient since 2018)

This place is the best. They've been serving my family's optical needs for almost 20 years. Dr. Granado and the team do a great job and I highly recommend them.


StarStarStarNo StarNo Star If you are an adult, they are wonderful. If yo... —    (Patient since 2017)

If you are an adult, they are wonderful. If you have a child, maybe find somewhere else. Telling a parent in a condescending voice that they should wait outside while you take their minor child to a room alone is a dangerous and foolish business practice.


StarStarStarStarStar Dr. Granada is the best! Personable, answers a... —    (Patient since 2018)

Dr. Granada is the best! Personable, answers all your questions & spends the time needed for the exam. My whole family sees her & feel welcome!


StarStarStarStarStar These guys are amazing. Everyone is so kind and... —    (Patient since 2018)

These guys are amazing. Everyone is so kind and personable. The whole staff seems like they care and go out of their way to help. I'm so happy I found them!!


StarStarStarStarStar Perfect —    (Patient since 2019)

I was notified of a cancellation, as requested. The entire experience, from the short wait for the exam to begin, all the way to choosing my glasses, was amazing. This was my first eye exam and I’m glad this office was recommended to me. I will always recommend Eye Associates of GV!


StarStarStarStarStar Doctors, employees and service was excellent as... —    (Patient since 2017)

Doctors, employees and service was excellent as always.


StarStarStarStarStar Thank you for seeing me on a last-minute basis.... —    (Patient since 2018)

Thank you for seeing me on a last-minute basis. Great outcome and much appreciated !


StarStarStarStarStar Have been going for years..always knowledgable ... —    (Patient since 2018)

Have been going for years..always knowledgable and very helpful.


StarStarStarStarStar Friendly personnel. Takes time to explain thing... —    (Patient since 2017)

Friendly personnel. Takes time to explain things.


StarStarStarStarStar appreciated being slipped in during an emergenc... —    (Patient since 2018)

appreciated being slipped in during an emergency


StarStarStarStarStar I felt so welcome when I walked in. I was greet... —    (Patient since 2018)

I felt so welcome when I walked in. I was greeted warmly-it wasn't fake...I was helped immediately. I love my new Eye Doctor!! She put me at ease, great personality and I am totally confident in her recommendations for me. I'm glad Dr Grace's GP location was booked! :)


StarStarStarStarStar .. —    (Patient since 2017)

I was satisfied that the staff took time to answer all my questions


StarStarStarStarStar LOVE! —    (Patient since 2017)

LOVE love love Eye Associates of Grapevine! Clean facility, inviting and patient employees, all with smiles on their faces!


StarStarStarStarStar Very friendly, courteous and professional —    (Patient since 2018)

Very friendly, courteous and professional


StarStarStarStarStar Doctors listen Staff friendly and helpful. —    (Patient since 2018)

Doctors listen Staff friendly and helpful.


StarStarStarStarStar We love Eye Associates of Grapevine —    (Patient since 2017)

My husband and I have been patients at Eye Associates of Grapevine for many years and have total confidence in Dr. Grenado-Cheney and the other doctors/office staff.


StarStarStarStarStar I called on a Friday at 11:30 am to get an appo... —    (Patient since 2018)

I called on a Friday at 11:30 am to get an appointment for the following week. Based upon my symptoms, they had me come in immediately and saw me even though they close early on Fridays.


StarStarStarStarStar Great team, good service, welcoming environment... —    (Patient since 2017)

Great team, good service, welcoming environment, good facility.


StarStarStarStarStar Advanced screening and excellent care —    (Patient since 2017)

Dr Granada is always willing to explain everything in detail. The office provides advanced screening and the staff are all pleasant and efficient. Scheduling is great and I’m never left waiting long. I would recommend this practice for anyone. As an “older” adult, the advanced screening and comparisons year over year give me peace of mind, knowing that anything serious will likely be caught early.


StarStarStarStarNo Star Efficient team —    (Patient since 2018)

Pretty close to on-time for appointment. Efficient team.


StarStarStarStarStar Great Experience ! —    (Patient since 2018)

Great service by the front desk folks, did not have to wait (I filled out my paperwork online). My wife and I both love Dr Gando-Chaney, she is the best. I also enjoyed working with the lady that helped me with my glasses. We were able to get me what I wanted exactly. Overall very good experience.


StarStarStarStarStar Great office! —    (Patient since 2018)

Went there for the first time yesterday and my 6yr old was nervous. The staff were ALL friendly! The doctor put him at ease right away! I left there and called my husband and told him that the office was super clean, very professional, the doctor was very knowledgeable and everyone was kind and extremely helpful. Even helped my son look for his water bottle after he misplaced it during our appointment.


StarStarStarStarStar Love the staff and Dr. Reedee! Can't imagine go... —    (Patient since 2017)

Love the staff and Dr. Reedee! Can't imagine going anywhere else! I have been going to them for many years now and I am very happy there.


StarStarStarStarStar  —    (Patient since 2017)

I have been going to Eye Associates of Grapevine (previously 20/20 Vision) for over 30 years and wouldn't think of going anywhere else. All of your staff is so welcoming,friendly, knowledgeable and have been a great help when picking out new glasses.


StarStarStarStarStar Extremely friendly staff and efficient. My wait... —    (Patient since 2017)

Extremely friendly staff and efficient. My wait time be being called back was maybe 5 minutes.


StarStarStarStarStar M. Love —    (Patient since 2018)

Wonderful experience, from the receptionist to Dr.Granado-Chaney. Professional, courteous staff. Results of tests were explained to me as well as information which will contribute to eye health in the future. I could not be more pleased.


StarStarStarStarStar Very informative, very helpful. Staff was very... —    (Patient since 2018)

Very informative, very helpful. Staff was very polite and thoroughly explained everything to me from the moment I walked in. I went in for a contacts consult, but it was out of my desired price range, so I chose to get a new pair of glasses. I ended up not finding a set of frames I liked, but was told I could order my own and they would be able to have my prescription put in them. I’ve had astigmatism for my whole life, and Dr. Latham was the first to really explain what it means and why it’s different. 10/10 would absolutely recommend.


StarStarStarStarStar Eye Care Associates in Grapevine ROCK! —    (Patient since 2018)

My experience at Eye Care Associates was great. Everyone was very nice, attentive, and thorough (yet quick). The people I came in contact with the first day were Debbie, Beth, Zuly and Dr. Chaney. I had something in my eye and Debbie was sure to get me in quickly - even thought I was a new patient and Dr. Chaney got it out quickly and painlessly and explained it all very well. My hubby will be making an appointment soon. Thanks so much!!


StarStarStarStarStar Great experience!  —    (Patient since 2018)

Great experience! I was walked through the process and provided options. Exam was easy and eyewear selection was fantastic!


StarStarStarStarStar Prompt, curteous, very professional care —    (Patient since 2018)

Prompt, courteous, very professional care


StarStarStarStarStar Everyone here is so friendly and it makes for a... —    (Patient since 2017)

Everyone here is so friendly and it makes for a great experience. I am so thrilled that I found this eye doctor!


StarStarStarStarNo Star Male Doctor wasn't a good listener. He already ... —    (Patient since 2018)

Male Doctor wasn't a good listener. He already had his determination and that was it! Like he just didn't have time?


StarStarStarStarStar Everyone in the office is competent, friendly a... —    (Patient since 2018)

Everyone in the office is competent, friendly and efficient. Very enjoyable experience. Thank you !


StarNo StarNo StarNo StarNo Star The assistant try to make money and misguide yo... —    (Patient since 2018)

The assistant try to make money and misguide you on lenses.


StarStarStarStarStar Outstanding Group  —    (Patient since 2018)

Everyone at Grapevine Eye Associates is absolutely wonderful to work with. They are professional, courteous and make you feel that they have your best interests at heart.


StarStarStarStarStar They are always on schedule and always friendly... —    (Patient since 2018)

They are always on schedule and always friendly!


StarStarStarStarStar I love this office —    (Patient since 2018)

Office staff and doctor were very friendly and helpful and I have had this experience every time I have come in.


StarStarStarStarStar Staff was efficient, knowledgeable and friendly... —    (Patient since 2018)

Staff was efficient, knowledgeable and criendly.


StarStarStarStarNo Star Pretty good service and friendly atmosphere... ... —    (Patient since 2018)

Pretty good service and friendly atmosphere... Lots of smiles to go around and good information.


StarStarStarStarStar Very nice and knowledgeable staff. Friendly and... —    (Patient since 2018)

Very nice and knowledgeable staff. Friendly and extremely helpful!!! Thank you, Eye Associates of Grapevine


StarStarStarStarNo Star  —    (Patient since 2018)

My only suggestion would be that you put some magazines in the exam rooms.


StarStarStarStarStar Wonderful customer service. Quick and efficien... —    (Patient since 2018)

Wonderful customer service. Quick and efficient personnel. Helpful and knowledgeable! Wonder service


StarStarStarStarStar Eye exam  —    (Patient since 2018)

Eye exam was quick and efficient.


StarStarStarStarStar All seem to be very professional and knowledgea... —    (Patient since 2018)

All seem to be very professional and knowledgeable.


StarStarStarStarStar Doctor ReeDee Granado-Chaney, is a true profess... —    (Patient since 2018)

Doctor ReeDee Granado-Chaney, is a true professional. I have full faith and trust in her professional abilities and opinions. Fred Lohmann


StarStarStarStarStar Great Customer Service —    (Patient since 2018)

The tech who got me started with testing was very helpful in making sure I was comfortable to take a stressful series of eye tests. Once I was with Dr Granado Chaney I was even more comfortable, as I usually am with her presence and her knowledge with my specific case. Been a customer for years and will continue to be


StarStarStarStarStar Very friendly nurse and doctor. I liked both of... —    (Patient since 2018)

Very friendly nurse and doctor. I liked both of them very much.


StarStarStarStarStar Beth at reception saved the day! —    (Patient since 2018)

Beth at reception saved the day!


StarStarStarStarStar Everyone there is so nice. They really treat yo... —    (Patient since 2018)

Everyone there is so nice. They really treat you like one of there family members. And they do a great job on your eyes. Making sure you get the service you need


StarStarStarStarStar The staff is always ready to help with any way ... —    (Patient since 2018)

The staff is always ready to help with any way they can and I can get an appointment quickly if needed.


StarStarStarStarStar Dr Grace is fabulous as well as his entire staf... —    (Patient since 2018)

Dr Grace is fabulous as well as his entire staff.


StarStarStarStarStar Enjoyed the visit. They are courteous and knowl... —    (Patient since 2018)

Enjoyed the visit. They are courteous and knowledgeable.


StarStarStarStarStar Everyone was so friendly and professional. I wo... —    (Patient since 2018)

Everyone was so friendly and professional. I would recommend this place to everybody.


StarStarStarStarStar  —    (Patient since 2018)

Office staff was super nice as well as Dr Pham. Had an appointment for 10am arrived at 9:55 and was out by 10:30 am. Fastest eye exam I have ever had. Walked out with my prescription & pressure to buy glasses.


StarStarStarStarStar Always enjoy my visits.  —    (Patient since 2018)

Always enjoy my visits.


StarStarStarStarStar Super fast appt, nice staff. Dr. Pham was great... —    (Patient since 2018)

Super fast appt, nice staff. Dr. Pham was great


StarStarStarStarStar Overall the staff was very friendly and provide... —    (Patient since 2018)

Overall the staff was very friendly and provided a great experience.


StarStarStarStarStar Recommended —    (Patient since 2018)

I have been utilizing their services for longer than I remember. I always an impressed and I find the "look" I'm looking for. New glasses. Get it ?


StarStarStarStarStar Doctor and employees are very lind and caring —    (Patient since 2018)

Doctor and employees are very kind and caring to patients and work hard to make patients feel comfortable. I highly recommend Dr Grenada Chaney and her staff. *****


StarStarStarStarStar Very prompt service. All staff members we genui... —    (Patient since 2018)

Very prompt service. All staff members we genuinely interested in my needs. Very satisfied.


StarStarStarStarStar Very professional, high quality care —    (Patient since 2018)

Very professional, high quality care


StarStarStarStarStar Dr. Granado-Chaney is is one of the best! —    (Patient since 2018)

Dr. Granado-Chaney is superb - professional, knowledgeable and a great bed-side manner. Excellent, friendly staff. I went in for a new eyeglass prescription, but found out I needed cataract surgery. Bad news of course, but she calm my nerves referred me to one of the best laser surgery docs in the DFW area. Now it looks like I may no longer need glasses to drive (after 40 years of wearing glasses). VERY pleased with that outcome!


StarStarStarStarStar Staff was very courteous and helpful through th... —    (Patient since 2018)

Staff was very courteous and helpful through the entire process! Loved iit!


StarStarStarStarStar Helpful, courteous staff. Timelwas managed effe... —    (Patient since 2018)

Helpful, courteous staff. Timelwas managed effectively


StarStarStarStarStar Very cordial and capable staff. Kudos to the yo... —    (Patient since 2017)

Very cordial and capable staff. Kudos to the young lady that cleanded my glasses. She was excellent and I was remiss in thanking her properly.


StarStarStarStarStar Very professional, and you run your appoinrnwbr... —    (Patient since 2018)

Very professional, and you run your appoinrnwbrs ON TIME, which I love.


StarStarStarStarStar Everyone I see is friendly and pleasant during ... —    (Patient since 2018)

Everyone I see is friendly and pleasant during my appointment. Each test performed is explained very well.


StarStarStarStarStar Quick, Helpful, Friendly —    (Patient since 2018)

Went for my first appointment on my lunch break. They were quick to get me in and out in under an hour, which is quite strange with my past eye doctor experiences. Extremely personable and helpful, wanting what's best for their patients, not their pockets!


StarStarStarStarStar Dr. Granada-Chaney is very professional and com... —    (Patient since 2018)

Dr. Granada-Chaney is very professional and competent. My family and I have been coming here for years.


StarStarStarStarStar From calling in and logging onto the website th... —    (Patient since 2018)

From calling in and logging onto the website through the physical appointment, everything was handled with ease and professionalism. All staff were helpful and kind throughout the visit. I would provide glowing reports to anyone about Eye Associates of Grapevine!


StarStarStarStarNo Star Lisa.Colleen —    (Patient since 2018)

Everyone I encountered during my visit was very friendly and polite (made me feel very welcomed to their office :). I did not feel like I was being rushed out the door (which is what I felt at the vision place I visited last year). The lady that help me with my glasses was very patient, which I truly appreciated because I couldn't make up my mind.


StarStarStarStarNo Star Always friendly and efficient. Really like Dr G... —    (Patient since 2018)

Always friendly and efficient. Really like Dr Granado Chaney. She is thorough and explains what she is doing and why. I really trust her.


StarStarStarStarStar The office staff is very welcoming, cheery atmo... —    (Patient since 2018)

The office staff is very welcoming, cheery atmosphere and professional. My eye dr. is awesome!


StarStarStarStarStar Paula Venable —    (Patient since 2018)

This was my first experience with this office and I was very pleased with every aspect of it. I walked away feeling confident that I had received the best care that I could get.


StarStarStarStarStar Pleasant Experience —    (Patient since 2018)

Everything from scheduling the initial appointment to the office visit went smoothly. Everyone was very professional and friendly. Every person I interacted with including Dr. Grace carefully explained the process, what they were looking for and what steps I should take in the future to preserve my eye health and vision. It was a pleasant experience.


StarStarStarStarStar Great experience, the Grapevine Eye Team is alw... —    (Patient since 2018)

Great experience, the Grapevine Eye Team is always very professional, supportive, helpful and accommodating. Thank you!


StarStarStarStarStar I really enjoyed meeting Dr Grando and Bridgett... —    (Patient since 2018)

I really enjoyed meeting Dr Grando and Bridgette and the other girl were great.


StarStarStarStarStar Staff is thoroughly professional and positive. ... —    (Patient since 2018)

Staff is thoroughly professional and positive. Results are always better than hoped for.


StarStarStarStarStar Dr. Pham was great! She examined me, explained ... —    (Patient since 2018)

Dr. Pham was great! She examined me, explained what was wrong and got me fixed up. I will be back next month for a complete eye exam next month. Thank you Dr. Pham


StarStarStarStarStar Very happy  —    (Patient since 2018)

The Staff Is always friendly. They make you feel comfortable. The doctors seem very caring.


StarStarStarStarStar Always a wonderful visit and love the new wacky... —    (Patient since 2018)

Always a wonderful visit and love the new wacky machines


StarStarStarStarStar Long Time Client —    (Patient since 2018)

I have been a client for many years and have always received excellent service.


StarStarStarStarStar Very professional staff and Dr Granoda is an ex... —    (Patient since 2018)

Very professional staff and Dr Granada is an excellent Dr.


StarStarStarStarStar Super friendly staff and thorough but timely ex... —    (Patient since 2018)

Super friendly staff and thorough but timely exam


StarStarStarStarStar Great place for all your eye care. Friendly sta... —    (Patient since 2018)

Great place for all your eye care. Friendly staff. Very knowledgeable Doc and very pleasant to talk to about your eye health.


StarStarStarStarStar Was seen a few minutes after arriving. Doctor ... —    (Patient since 2018)

Was seen a few minutes after arriving. Doctor was informative and engaging.


StarStarStarStarStar Everyone was very friendly and the Dr was very ... —    (Patient since 2018)

Everyone was very friendly and the Dr was very thorough and personable. Instead of worrying about my eyes getting old, I left feeling like I just made new friends.


StarStarStarStarStar I had an exceptionally good experience on this... —    (Patient since 2018)

I had an exceptionally good experience on this first visit for eye exam. I was a little early and they took me right in and started testing immediately. I had used their website the day before to pre-fill the information they needed from me. I had very friendly and professional treatment from the entire staff and my doctor. They have state of the art testing equipment and are very personable showing you the results and advising plans of action.


StarStarStarStarStar Doctors and all staff are super sweet and amazi... —    (Patient since 2018)

Doctors and all staff are super sweet and amazing. Very glad I chose Eye Associates of Grapevine!


StarStarStarStarStar Friendly helpful staff. Dr. Granado- Chaney wa... —    (Patient since 2018)

Friendly helpful staff. Dr. Granado- Chaney was very nice and thorough.


StarStarStarStarStar The best caring, respectful vision office I hav... —    (Patient since 2018)

The best caring, respectful vision office I have ever been to. Dr. ReeDee is amazing!


StarStarStarStarNo Star Friendly and efficient staff, thorough exam and... —    (Patient since 2018)

Friendly and efficient staff, thorough exam and vision improved! Can't ask for more than that.


StarStarStarStarStar pleasant reception and informative doctor, big ... —    (Patient since 2018)

pleasant reception and informative doctor, big selection of frames


StarStarStarStarStar Dr. ReeDee Granado-Chaney was very patient and ... —    (Patient since 2018)

Dr. ReeDee Granado-Chaney was very patient and detailed in her explanations with both mine and my 9 year-old sons examination and the many many questions we both had. I’d highly recommend Eye Associates of Grapevine and Dr. Granado-Chaney.


StarStarStarStarStar  —    (Patient since 2018)

I was very impressed with the friendly and professional of all the staff that I had contact with on this my first visit.


StarStarStarStarStar Each time I go for my appointment, I am seen wi... —    (Patient since 2018)

Each time I go for my appointment, I am seen with 10 minutes of my appt time. Doctors and staff are very professional, listen to you, and provide very good care. This last time when I went in for my annual eye exam, my prescription changed & was given trial contacts to try out for a week. It ended up not being the right prescription, but they were able to fit me in an already full schedule to come back for a follow up. The follow up was very quick in & out & the new prescription I have now works great!


StarStarStarStarStar Your office staff is very friendly and informat... —    (Patient since 2018)

Your office staff is very friendly and informative.


StarStarStarStarStar Great customer service and my doctor was very p... —    (Patient since 2018)

Great customer service and my doctor was very professional and knowledgeable.


StarStarStarStarStar Great service!  —    (Patient since 2018)

ABSOLUTELY great service! Everyone was so friendly, and inviting. Made the exam super pleasant, and the facility itself is very clean and kept properly!


StarStarStarStarStar Great Customer Care —    (Patient since 2018)

On my visit I was made to feel comfortable was very much at ease.


StarStarStarStarStar Appointments are always on time and there is ne... —    (Patient since 2018)

Appointments are always on time and there is never a wait.


StarStarStarStarStar I know that I receive excellent care and the Dr... —    (Patient since 2018)

I know that I receive excellent care and the Dr pays attention to my concerns and they are answered or they would tell me they would get back to me.


StarStarStarStarStar Great environment, great people. All around AMA... —    (Patient since 2018)

Great environment, great people. All around AMAZING team!


StarStarStarNo StarNo Star P D  —    (Patient since 2018)

Per my eye exam you measured my P D as 65. My previous exam with Dr. Chandler shows my P D as two figures 36.5 and 31.5. I'm confused should my P D be one or two figures. Please call me 817-818-9519.


StarStarStarStarStar Excellent —    (Patient since 2018)

The staff was all very friendly and made effort to get to know me. I very much enjoyed my appointment


StarStarStarStarStar I always enjoy my eye exam with Dr.Carney.She a... —    (Patient since 2018)

I always enjoy my eye exam with Dr.Carney.She always treat me like,I’m her favorite patient. But I have these comments from her other patients.


StarStarStarStarNo Star We really love Eye Associates! This last visit ... —    (Patient since 2018)

We really love Eye Associates! This last visit was the first time we felt a bit pressured to buy the glasses there (as opposed to them just giving us the prescription to fulfill wherever we desired). So that was a bit of a turn-off, but otherwise, we're very happy with our experience.


StarStarStarStarStar I LOVE that I can call your office and speak wi... —    (Patient since 2018)

I LOVE that I can call your office and speak with a LIVE person and not get bogged up in voicemail. Your staff is always friendly and helpful. I also LOVED that the doctor took her time with me and explained each and every one of the concerns I have had about my eyes for nearly a year now. I feel "focused" pun intended about my eye health and future treatment. I also like that you sell glasses on site and I don't have to shop at multiple places. I wish I would have made the change a year ago. Your office not only met my needs but by far exceeded them. Job well done, thank you!


StarStarStarStarStar Very friendly & accomidating.  —    (Patient since 2018)

Very friendly & accommodating.


StarStarStarStarStar Great customer service! —    (Patient since 2018)

Great customer service! Short to no wait time before appointment. Very efficient and informative staff. Friendly staff.


StarStarStarNo StarNo Star Doctors are okay, but beware... —    (Patient since 2018)

Doctors are good and very professional, but I find the eyeglass pricing practices to come off as deceptive (will not tell you the price of the frames until they look up your insurance). My wife and I had comparable/same experiences. While they are willing to try and price match, they cannot match the online services pricing for frames and lenses.


StarStarStarStarStar Dr Granado-Chaney is very personable and very t... —    (Patient since 2018)

Dr Granado-Chaney is very personable and very thorough!


StarStarStarStarStar Dr Granado was great and the office staff were ... —    (Patient since 2018)

Dr Granado was great and the office staff were friendly and professional


StarStarStarStarStar Very professional and welcoming staff —    (Patient since 2018)

Very professional and welcoming staff


StarStarStarStarStar Doctor was very informative and she took her ti... —    (Patient since 2018)

Doctor was very informative and she took her time to answer all of my questions. She was a great find. She is now my permanent eye Doc.


StarStarStarStarStar Everyone is super nice and helpful. —    (Patient since 2018)

Everyone is super nice and helpful.


StarStarStarStarStar A very professional practice with a personal to... —    (Patient since 2017)

A very professional practice with a personal touch. My second experience with Eye Associates confirmed my initial impressions from a simple visit over a year ago. No pressure to upsell services or products, straight-forward advice on your eyes, and an emphasis on doing right by the patient whatever that may be,


StarStarStarStarStar Eye Associates of Grapevine is a friendly effic... —    (Patient since 2017)

Eye Associates of Grapevine is a friendly efficient office to visit. I am always pleased with my visits.


StarStarStarStarStar Very friendly Office and excellent doctor! —    (Patient since 2017)

Very friendly Office and excellent doctor!


StarStarStarStarStar Great staff and very competent doctors. Always... —    (Patient since 2017)

Great staff and very competent doctors. Always have a good time there during my visits


StarStarStarStarStar  —    (Patient since 2017)

Every one was very friendly and helpful Not to mention that the doctor and lady that fit the new Glasses were very professional. Good visit.


StarStarStarStarStar Everything was great... as always! —    (Patient since 2017)

Everything was great... as always!


StarStarStarStarStar The office staff were efficient and very helpfu... —    (Patient since 2017)

The office staff were efficient and very helpful. Dr. Phann was very professional and explained procedures and eye issues very well.


StarStarStarStarStar Very Grateful..... —    (Patient since 2017)

Your receptionist was very kind in helping me get in to see someone on a minute's notice. I had an object embedded in my eye and it was painful. In just a matter of minutes it was removed and I was pain free. Very Thankful for some wonderful people working here.


StarStarStarStarStar Excellent service and communication. Attentive... —    (Patient since 2017)

Excellent service and communication. Attentive staff and the Dr was great.


StarStarStarStarStar Great staff. I will definitely refer my friends... —    (Patient since 2017)

Great staff. I will definitely refer my friends.


StarStarStarStarStar I enjoy the friendliness of the ladies and have... —    (Patient since 2017)

I enjoy the friendliness of the ladies and have great confidence in ReeDee


StarStarStarStarStar  —    (Patient since 2017)

Very friendly staff and informative Doctors.


StarStarStarStarStar Entire staff were friendly , courteous and prof... —    (Patient since 2017)

Entire staff were friendly , courteous and professional


StarStarStarStarStar Review —    (Patient since 2017)

Very professional, very fast and efficient. The staff was very friendly and I was even able to fill out new patient info online which was very convienent.


StarStarStarStarStar My wife and son will be making appointments soo... —    (Patient since 2017)

My wife and son will be making appointments soon. I was very please with the friendly, prompt service.


StarStarStarStarStar  —    (Patient since 2018)

I was given an appointment immediately when I had a problem and was greatly appreciative of this. I was worked in, and didn't even have to wait.


StarStarStarStarStar Office team was very friendly. Staff and doctor... —    (Patient since 2017)

Office team was very friendly. Staff and doctors very thorough.


StarStarStarStarStar ALL THE STAFF ARE VERY FRIENDLY AND THE SERVICE... —    (Patient since 2018)

ALL THE STAFF ARE VERY FRIENDLY AND THE SERVICE IS EXCELLENT. DR. REEDEE GRANADO-CHANEY TAKES TIME TO ANSWER ANY QUESTIONS I HAD AND SHE IS THE BEST.


StarStarStarStarStar Wonderful! —    (Patient since 0001)

Dr. Grace and his staff are wonderful. Everyone is so helpful and friendly. I really enjoy my visits to the Eye Associates of Grapevine.


StarStarStarStarStar Great customer service and very responsive when... —    (Patient since 0001)

Great customer service and very responsive when you arrive in the office. Entire staff is very friendly.


StarStarStarStarStar Staff very up beat and friendly. The world is ... —    (Patient since 2018)

Staff very up beat and friendly. The world is lacking in Customer Service in this day and time. But Eye Associates of Grapevine is on top of it.


StarStarStarStarStar New Patient Experience —    (Patient since 0001)

A very professional and efficient office. From check-in to meeting with Dr. Pham, my appointment was completed in just an hour. i had a full eye health exam and prescription update for new lenses. They are very knowledgeable and use new technology for examinations.


StarStarStarStarStar My annual eye exam was conducted very professio... —    (Patient since 2018)

My annual eye exam was conducted very professionally and efficiently.


StarStarStarStarStar Everyone is so friendly and kind. I seen Dr Gr... —    (Patient since 2017)

Everyone is so friendly and kind. I seen Dr Grace for the first time and I really liked that he took time to really explain things to me.


StarStarStarStarStar The staff was super friendly. —    (Patient since 0001)

The staff was super friendly, and Doctor Pham was very informative. Quick ,smooth process and now I see a whole new world. Thank you!


StarStarStarStarStar It is so rare that you receive outstanding cust... —    (Patient since 2019)

It is so rare that you receive outstanding customer service from even one person in an organization...Needless to say I was blown away by the level of service and care I received from EVERYONE at the Grapevine location! From the person who made my appointment, to the lovely ladies...one at the front desk and the one that did my initial testing (wish I had noted their names), and last but certainly not least... Dr. Pham...they are all outstanding!!!!


StarNo StarNo StarNo StarNo Star Unexpected charges and creepy Dr. —    (Patient since 0001)

I was told about the charges of the extra exams throughout the process. However, I was not told about the price of something called a "contact fit". They claimed they needed to do the contact fit in order to fill my contact prescription. However, I have never had this charge or even heard of this "contact fit" at any of the other eye doctors I have gone to. The eye examination was enough to fill both my glasses and contact prescription at other eye doctors I have seen. When I asked what it was, they would not elaborate, simply saying, "It's a contact fit, you need it for you contact prescription." Okay, but WHAT IS IT?! And why did it cost me $130??? On top of that, the Dr. was extremely flirty the entire time, making comments like "your husband made the right choice", "who asked who out first?" Very inappropriate and had nothing to do with the exam. It made me very uncomfortable. He ended the exam by stopping me halfway out the door and saying, "Two things to remember, live life to your fullest because it goes fast and ... *long pause* never get caught. Most importantly never get caught." Okay?? How about you give me advice on eye care, you creep.


StarStarStarStarStar Extremely helpful providing cost effective opti... —    (Patient since 2018)

Extremely helpful providing cost effective option for replacing broken frames.


StarStarStarStarStar Always timely - I have never waited more than f... —    (Patient since 2019)

Always timely - I have never waited more than five minutes after arriving for an appointment. Very efficient and organized.


StarStarStarStarStar Love this place; they always take time to expla... —    (Patient since 2018)

Love this place; they always take time to explain things and show they really care about my eye health.


StarStarStarStarStar Great customer service. Got me in the same morn... —    (Patient since 0001)

Great customer service. Got me in the same morning I called.


StarStarStarStarStar I had a great experience at the Eye Associates ... —    (Patient since 0001)

I had a great experience at the Eye Associates of Grapevine. The staff was friendly and the office is very nice. I will definitely recommend them to my friends and family.


StarStarStarStarStar Eye Associates of Grapevine, the Best of the Best! —    (Patient since 2018)

Eye Associates of Grapevine was simply a wonderful experience from start to finish. The staff was very personable and helpful which is much appreciated as this was my first experience being fitted for glasses. If you are looking for a great experience be it getting your eyes checked or needing glasses, make sure you make an appointment with them as you won't regret it and I say this without reservation.


Reply

Thank you for giving us the opportunity to help you with your first set of glasses. We strive to give our patients the best service from the minute you call for an appointment to picking up your glasses.

StarStarStarStarStar Very professional and patient friendly. Couldn'... —    (Patient since 2017)

Very professional and patient friendly. Couldn't be more courtious.


StarStarStarStarStar Great staff! We'll come back. —    (Patient since 2018)

Great staff! We'll come back.


StarStarStarStarStar Such a great team! From the front office staff,... —    (Patient since 0001)

Such a great team! From the front office staff, to the techs, to the doctors, we always have felt welcome and well provided for.


StarStarStarStarStar The Dr. made it a pleasure to be there. —    (Patient since 0001)

The Dr. made it a pleasure to actually get my eyes checked. Made me feel awesome just getting a routine exam. Wow! Keep up the awesome work!


StarStarStarStarStar Very happy 20+ year patient  —    (Patient since 2018)

I have been using Eye Associates for over 20 years and I always feel like I'm family when I go there. The staff is very friendly and efficient. Follow up is very good. The doctors always explain everything. The technicians explain what they're doing and get you in and out as quickly as possible.


StarStarStarStarStar Love Dr Granado. She is thorough, friendly and ... —    (Patient since 2018)

Love Dr Granado. She is thorough, friendly and smart


StarStarStarStarStar Thank goodness for Dr. Redee-Granado Chaney ! —    (Patient since 2018)

I had serious concerns with the open channel glaucoma in my left eye which was originally diagnosed correctly in the beginning by Dr. Redee-Granado Chaney. Not only did the good Dr. put my mind at ease with regards to my concerns but she also went out of her way to show me the pictures of my internal eye parts explaining as she went along what was causing the concern regarding cloudiness and floaters since my most recent laser surgery. I am now very comfortable that my concerns are not serious and I can relax knowing there is no cause for immediate concern.


StarStarStarStarStar As always everything and everyone was great. —    (Patient since 2018)

As always everything and everyone was great.


StarStarStarStarStar  —    (Patient since 2018)

On time appt. Staff friendly. Very nice ofc atmosphere, always very tastefully decorated for the various annual holidays. Been coming there for years.


StarStarStarStarStar Great practice and people! —    (Patient since 2018)

Great practice and people!


StarStarStarStarStar I love you guys so much. I've recommended you t... —    (Patient since 2019)

I love you guys so much. I've recommended you to some of my co-workers and my boyfriend. I've been with you for at least 5 years and I will never go anywhere else.


StarStarStarStarStar Best vision office in the world, as far as I am... —    (Patient since 2018)

Best vision office in the world, as far as I am concerned. Super friendly and more helpful than you will find anywhere else. Dr went out of her way to make sure I left the office 100% taken care of.


StarStarStarStarStar Great Doctor's, Staff and customer service! —    (Patient since 2018)

I'm extremely happy with Dr. Granado-Chaney and the entire staff at Eye Associates of Grapevine.


StarStarStarStarStar A True Delight —    (Patient since 0001)

I only go to the eye doctor periodically but I look forward to visiting Eye Associates. Everyone is so friendly and professional. It doesn't feel like a doctor visit at all.


StarStarStarStarStar Awesome staff and doctors. —    (Patient since 0001)

Awesome staff and doctors.


StarStarStarStarStar The staff and doctor are extremely helpful and ... —    (Patient since 2019)

The staff and doctor are extremely helpful and very good with children. They are patient and caring and answer all questions.


StarStarStarStarStar Excellent staff, very knowledgeable. They make ... —    (Patient since 0001)

Excellent staff, very knowledgeable. They make you feel very comfortable.


StarStarStarStarStar Great knowledgeable staff! Also a great varied ... —    (Patient since 2019)

Great knowledgeable staff! Also a great varied selection of glasses and contact lenses for every eye type!


StarStarStarStarStar Friendly staff. very good service —    (Patient since 2018)

Friendly staff. very good service


StarStarStarStarStar Highly recommended  —    (Patient since 0001)

Very friendly staff and great customer service!! Something you don't always get at a doctors office... highly recommended.!!


StarStarStarStarStar Very friendly helpful staff and doctor —    (Patient since 0001)

Very friendly helpful staff and doctor


StarStarStarStarStar No complaints from me. Wonderful staff, love D... —    (Patient since 2017)

No complaints from me. Wonderful staff, love Dr. Ree Dee, office is always cheery & I love that I now can get cataract surgery!


StarStarStarStarStar THANK YOU for your patience with my many questi... —    (Patient since 2018)

THANK YOU for your patience with my many questions and concerns!


StarStarStarStarStar Everyone is so nice and friendly... —    (Patient since 2018)

Everyone is so nice and friendly. I went twice and both times I was in and out in less than 30 minutes! They have a great selection of glasses and sunglasses!


StarStarStarStarStar Very friendly employees. It was a quick and eff... —    (Patient since 0001)

Very friendly employees. It was a quick and efficient visit.


StarStarStarStarStar Very friendly and accommodating staff.  —    (Patient since 0001)

Very friendly and accommodating staff.


StarStarStarStarNo Star I was impressed with the customer service and t... —    (Patient since 0001)

I was impressed with the customer service and the upbeat attitude from all the staff


StarStarStarStarStar Great service. Friendly staff. —    (Patient since 0001)

Great service. Friendly staff.


StarStarStarStarStar Great staff —    (Patient since 0001)

Very friendly staff. Able to scheduled apt with short notice


StarStarStarStarStar  —    (Patient since 2018)

the overall attitude was to make the patient feel comfortable, to accommodate patient appointments with patient schedule, The explanations of needed treatments and eyeglass needs was direct yet in a way which inspired confidence in the staff. No pressure to purchase glasses there, respectful consideration of patient ability to afford what is best for him/her.


StarStarStarStarStar Excellent service by staff and doctor; all ques... —    (Patient since 2017)

Excellent service by staff and doctor; all questions answered and I fully understand the condition of my eye site and what is needed going forward.


StarStarStarStarStar Zully was awesome I really liked her and the Dr... —    (Patient since 2018)

Zully was awesome I really liked her and the Dr G was too. Sorry I spelled her name wrong. The young lady who helped me find frames was so sweet. I think it was Julie not sure.


StarStarStarStarStar Great place —    (Patient since 2019)

Friendly staff, very knowledgable


StarStarStarStarStar Friendly, Professional, Knowledgeable, very cle... —    (Patient since 2018)

Friendly, Professional, Knowledgeable, very clean and great location


StarStarStarStarStar I have been a patient for many years... —    (Patient since 0001)

I have been a patient for many years and I would not go anywhere else! The staff is wonderful - always ready to help and very personable. It's a place you can take your whole family and feel confident that you are getting a thorough, accurate exam. I wouldn't go anywhere else!


StarStarStarStarStar Professional, yet friendly atmosphere.  —    (Patient since 2018)

Professional, yet friendly atmosphere. Made me feel comfortable and welcome. Excellent customer service.


StarStarStarNo StarNo Star I have no complaints with the doctor or eye exa... —    (Patient since 0001)

I have no complaints with the doctor or eye exam process. I tend to have A LOT of problems with the front desk workers not following up, not calling me back, forgetting to order my contacts, not providing me with a copy of my receipt for my contact purchase after multiple requests. I only get an eye exam once a year and order contacts and have had problems with the front desk both times.


Reply

Amanda, I will be following up with you, as this concerns me that your requests were not handled immediately. If you are having issues, please do not hesitate to contact me, Debbie Robinson. I will make sure things are done according to procedure. Thank you for letting us know.

StarStarStarStarStar Great doctors, staff, and operations —    (Patient since 2018)

Prompt appointments so that I don't have a wait, friendly and helpful administrative staff, and doctors that are knowledgeable, helpful, and take the time to listen and provide advice.


StarStarStarStarStar Very professional and Thorough beginning to end... —    (Patient since 2017)

Very professional and Thorough beginning to end


StarStarStarStarStar A+ all across the board! —    (Patient since 0001)

Everything about my visit was amazing. From the facility itself to the staff to the equipment. Dr. Latham and his assistant were very kind, helpful and very knowledgeable. The front staff is as well. You are greeted with smiling faces as soon as you walk in. I have already recommended Dr. Latham and this facility to three people.


StarStarStarStarStar What a truly professional staff  —    (Patient since 2018)

What a truly professional staff from the doctors on down to the receptionist.


StarStarStarStarStar Most recent visit (Monday AM) was for a potenti... —    (Patient since 2018)

Most recent visit (Monday AM) was for a potentially serious eye issue that developed on Sunday night. I was instructed to come in first thing. I was immediately seen, the exam was quickly completed, diagnosis made, explanations given, follow-up instructions made, and I was on my way. Dr. ReeDee and staff were great!


StarStarStarStarStar Wonderful people!  —    (Patient since 2017)

Wonderful people! Great to deal with thru the door.


StarStarStarStarStar Dr. Grace worked me in for an emergency appoint... —    (Patient since 0001)

Dr. Grace worked me in for an emergency appointment at lunch as I was experiencing a lot of eye pain. He spent the time to find the right diagnosis, and helped me to find a cost effective treatment. He answered all of my questions, and I appreciated that his office checked in the next day to be sure I was okay. Everyone in the office was incredibly friendly and helpful!


StarStarStarStarStar So happy with Eye Associates of Grapevine! Dr.... —    (Patient since 2018)

So happy with Eye Associates of Grapevine! Dr. Grace and his staff are wonderful. (Just wish I didn't get that puff in the eyeball--hate that machine).


StarStarStarStarStar Dr. Granado-Cheney is awesome.  —    (Patient since 2018)

Dr. Granado-Cheney is awesome. Always thorough, never rushed, explains everything going on with your eyes, as well as concern for future needs. Entire staff friendly and professional.


StarStarStarStarStar outstanding customer service and very friendly!... —    (Patient since 2018)

outstanding customer service and very friendly!


StarStarStarStarStar Great experience. Quick, professional, friendl... —    (Patient since 2018)

Great experience. Quick, professional, friendly.


StarStarStarStarStar Always a positive experience when I'm there. T... —    (Patient since 2018)

Always a positive experience when I'm there. The staff is friendly and helpful and there is never a wait. Dr. Granada is the best!!


StarStarStarStarStar The service was outstanding —    (Patient since 0001)

The service was outstanding


StarStarStarStarStar Eye associates is the best —    (Patient since 2018)

Exceptional service. Everyone was very attentive and caring. Exam was very thorough.


StarStarStarStarStar Extremely friendly staff and a beautiful office... —    (Patient since 2018)

Extremely friendly staff and a beautiful office!


StarStarStarStarStar Dr. Granado-Chaney is great, friendly, knowledg... —    (Patient since 2018)

Dr. Granado-Chaney is great, friendly, knowledgeable and efficient.


StarStarStarStarStar Highly Recommend —    (Patient since 2018)

Quality of care and office staff are exceptional - have been a loyal patient for years!


StarStarStarStarStar Dr. Granado, is the reason my wife and I come t... —    (Patient since 2018)

Dr. Granado, is the reason my wife and I come to Eye Associates of Grapevine


StarStarStarStarStar I have been a patient at Eye Associates for ove... —    (Patient since 2018)

I have been a patient at Eye Associates for over 30 years and have never been disappointed!!! Great Docs, Great Techs, and Great Service!


StarNo StarNo StarNo StarNo Star I truly love the doctor I saw, but the billing ... —    (Patient since 0001)

I truly love the doctor I saw, but the billing is absolutely absurd. I've been going to eye doctors for contacts for 20 years and only have to pay for my copay and the contacts. I've left your office twice now with a bill well over $300. I won't be returning for this reason only. Also, Debbie is short, minimally helpful, and borderline rude. Everyone else I encountered was wonderful.


StarStarStarStarStar  —    (Patient since 2018)

Always well taken care of...


StarStarStarStarStar Very friendly. Very professional. Overall an ex... —    (Patient since 2018)

Very friendly. Very professional. Overall an excellent experience. Dr. Pham explains issues in a very detailed clear manner.


StarStarStarStarStar Fast and informative. Office staff is great! —    (Patient since 0001)

Fast and informative. Office staff is great!


StarStarStarStarStar Everyone was so welcoming and friendly!! —    (Patient since 2018)

Everyone was so welcoming and friendly!!


StarStarStarStarStar A great office —    (Patient since 2018)

A great office! Dr. ReeDee Granado-Chaney has amazing bedside manner. They are all very professional and helpful. They also make a point to get to know you.


StarStarStarStarStar Executive Director —    (Patient since 2017)

Everyone from the doctor to the front desk are very nice and friendly. It's a very welcoming environment.


StarStarStarStarStar Very friendly and professional office —    (Patient since 2017)

Very friendly and professional office


StarStarStarStarStar Great staff all ways helpful my son is never be... —    (Patient since 0001)

Great staff all ways helpful my son is never been so happy he is just ready to go back and get his glasses .


StarStarStarStarStar Great staff and service.  —    (Patient since 2018)

Great staff and service.


StarStarStarStarStar New patient appointment was awesome. Loved how... —    (Patient since 2018)

New patient appointment was awesome. Loved how efficient and smooth the process went. The staff and doctor were super friendly and courteous. Glad to have been referred by my VSP.


StarStarStarStarStar Staff was very friendly, professional, and help... —    (Patient since 2018)

Staff was very friendly, professional, and helpful. No waiting time, it was great.


StarStarStarStarStar I had a wonderful experience. Everyone was cour... —    (Patient since 0001)

I had a wonderful experience. Everyone was courteous and so helpful. I will definitely be returning for all of my vision needs.


StarNo StarNo StarNo StarNo Star Cost of exam seems to be exorbitant compared to... —    (Patient since 2017)

Cost of exam seems to be exorbitant compared to other facilities in the area.


Reply

Mr. Petras: Your exam costs reflect additional testing due to medical issues you have had with your eyes. We do our due diligence to insure that we give you, our patient the best care. While you are comparing costs, please remember your ocular history dictates the necessity of tests that are performed.

StarStarStarStarStar Everything and everyone I encountered on my vis... —    (Patient since 2018)

Everything and everyone I encountered on my visit gave outstanding attention and service to me.


StarStarStarStarStar We have been coming to Eye Associations (previo... —    (Patient since 2017)

We have been coming to Eye Associations (previously 20/20) for more years than we can remember. The service is always exceptional, the staff very courteous, the doctors and providers always take time to visit with the patient relative to the specific needs. We appreciate everyone!


StarStarStarStarStar Excellent! Attentive Dr.; proactive and very g... —    (Patient since 2017)

Excellent! Attentive Dr.; proactive and very good about explaining everything and answering questions. I commute from Wichita, Kansas to maintain this relationship.


StarStarStarStarStar Great people. I have been going to this and Ha... —    (Patient since 2017)

Great people. I have been going to this and Harwood Vision for over 20 years and it has been very consistent thru the years.


StarStarStarStarStar I was able to be seen in the same day and my ey... —    (Patient since 0001)

I was able to be seen in the same day and my eyes feel better already! I'm extremely pleased and grateful.


StarStarStarStarStar I woke up with blurry vision and called Eye A... —    (Patient since 2017)

I woke up with blurry vision and called Eye Associates who were able to see me immediately. Dr. Pham was so knowledgeable and explained everything in a calm and sympathetic fashion. She referred me to a Retina Specialist who told me that Dr. Pham did a remarkable job of catching the small tear in my retina. This could have turned out so badly but instead the professionals at both Eye Associates and The Retina Specialists saved the day! Highly recommend.


StarStarStarStarStar Excellent eye care! Been going there for over ... —    (Patient since 2019)

Excellent eye care! Been going there for over 25 years. ALL staff members are professional and courteous! Special kudos to Dr. Granado and Debbie, who is very aware and helpful especially due to my challenging eyesight.


StarStarStarStarStar Seasoned Professionals & Warm Welcoming Atmosphere —    (Patient since 2017)

If you need a total professional and informative new eye Dr and optician services, try this office. Helpful, efficient office at all levels, from the Dr. to the Optician to the office staff. Considerate staff with calls or email or text options and appt setting. Terrific and reasonable $.


StarStarStarStarStar Amazing service. Dr. Grace is phenomenal! —    (Patient since 2017)

Amazing service. Dr. Grace is phenomenal!


StarStarStarStarStar What's not to like? —    (Patient since 2018)

Very fast and thorough service, great explanations, clean office, cheerful staff. What's not to like?


StarStarStarStarStar Optometrist Dr Granado was great, friendly, and... —    (Patient since 0001)

Optometrist Dr Granado was great, friendly, and efficient. Optician Alice as also great. Would like to have this same combo on my next visit. Overall staff also gets an "A" for friendliness


StarStarStarStarNo Star Staff is friendly and efficient and willing to ... —    (Patient since 0001)

Staff is friendly and efficient and willing to accommodate early arrivals.


StarStarStarStarStar Great visit from pleasant staff to no significa... —    (Patient since 2017)

Great visit from pleasant staff to no significant wait time.


StarStarStarStarNo Star I feel the exam was extremely thorough and comp... —    (Patient since 2018)

I feel the exam was extremely thorough and complete.


StarStarStarStarStar Wonderful, friendly people. Halloween decoratio... —    (Patient since 2019)

Wonderful, friendly people. Halloween decorations were adorable


StarStarStarNo StarNo Star Mrs... —    (Patient since 0001)

my condition was such that I was referred to the Retina Center where i was required to provide the same New Patient information. Now I wish I had gone there in the first place..


Reply

It is unfortunate that we can't forward and use the same paperwork. Hopefully, you were happy with the quick response from our office and being able to get you to see a specialist quickly.

StarStarStarStarNo Star Love the online appointment scheduler... —    (Patient since 2018)

Love the online appointment scheduler


Reply

Patricia, we like it too! Thanks for your feedback :)

StarStarStarStarStar Very friendly, professional efficient staff. This... —    (Patient since 0001)

Very friendly, professional efficient staff. This was my first visit and everyone was very courteous, answered my questions and showed interest and concern for my overall needs. I did not feel like they were in a rush to get me in and out the door.


Reply

Tara, we are so happy to hear that your first experience with our doctor and staff was pleasurable. We think we have a pretty good crew here! See you at your next appointment!