Elite Eye Care
Dr. Tamara Gutierrez
1509 Reviews
From the moment I walked in, I was greeted warmly by the staff, and their professionalism and friendliness immediately put me at ease. The doctor who attended to me was not only highly skilled but also incredibly compassionate, taking the time to address all my concerns and ensuring that I understood every aspect of my eye health. It was clear to me that the doctor and staff at the clinic work together seamlessly, reflecting a true example of a great team. Their collaborative approach not only enhanced the quality of care I received but also made the entire experience pleasant and stress-free.
Apr 14, 2024
I’ve been coming there for years and I won’t go anywhere else. My kids and myself are patients there. I love the staff. Their eyeglass selection is always amazing and affordable.
Apr 13, 2024
The staff are very helpful and friendly. Dr Beena Patel is very helpful and accomodating.
Apr 11, 2024
Great staff, service, facilities, care.
Apr 10, 2024
I'm very pleased with the staff and the care I receive at Elite Eye Care. Dr. Guiterrez is thorough and takes her time to explain condition and treatment.
Apr 9, 2024
I sure enjoyed my visit with my eye Dr. The whole staff were very professional & friendly!
Apr 8, 2024
Staff was very helpful and courtesy to my daughter. She has never had an eye exam before, and they made her feel very comfortable!
Apr 7, 2024
Everyone here is absolutely wonderful and I love the selection of eyewear! I always feel welcomed when I go here.
Apr 5, 2024
As I waited in the lobby, I couldn't even understand or hear what the young man said when he attempted to call my name. He took me into a room to do several tests. He never said who he was or what he did there (Hi, my name is.....I am a technician). He then took me into an exam room to do an eye test & ask some questions. I lost track of how many times he went in & out of the room saying he would tell/give/ask Dr. Patel. My husband who was in the lobby & witnessed this entire inefficient operation, said he couldn't believe what he was seeing. After sitting in the exam room for at least 20 min., Dr. Patel came in. She never once apologized for keeping me waiting. She asked me a few questions & looked in my eyes. She asked if I had allergies & said she could she I did. Due to my allergies, she would not do an eye exam & I would need to come back. At this point, it was after 12 noon. I had been there since 10:30am. While I was at the desk in the lobby, I noticed she immediately went in a room where another person was waiting. In my opinion, she had been overbooked & didn't do my eye exam as she was so far behind. I also noticed that all of the frames were behind locked glass. It would have been nice to try on frames while I waited. There was also the feeling that they were trying to "upsell" additional items to the exam. Although I signed a form when I got there saying I did not want an additional $39 "mapping" exam, I was given another form that said against advice of the doctor I did not want this done. In my opinion, this was intended to try & scare me into having this exam done. I intend to tell my friend who recommended this place that she needs to rethink her recommendation.
Apr 5, 2024
The team made me feel comfortable and they were kind. They also were very professional explaining step by step what I was going to do and what results meant.. Would definitely recommend!!
Apr 5, 2024
Excellent customer experience!
Mar 24, 2024
The staff is professional and courteous.
Mar 20, 2024
Great check up, Dr.Gutierrez went over the condition of my eyes and some things to observe over time to see if there is a change in the condition of my eyes
Mar 19, 2024
Elite Eye Care and Dr. Guitierrez, never fail to impress! Another awesome experience, thank you!
Mar 19, 2024
Service was wonderful as always and what we have expected since our first visit in 2016.
Mar 15, 2024
Everyone was great... from the representative at the front desk, to the technician, to the doctor herself. Very kind, friendly service.
Mar 7, 2024
Absolutely the most professional and information sharing Dr. and staff ever!!!!
Mar 6, 2024
Always a pleasure visiting elite eye care. This place has cared for my eyes for at least fifteen years. I trust no one else with my most precious sensory organs. -Shawn G
Mar 2, 2024
Wonderful office staff. They take of all our needs and makes the appointment easy and professional.
Feb 28, 2024
Always outstanding customer service here. They have never let me down. Very kind employees.
Feb 19, 2024
I have been coming to Dr. Gutierrez for many years now and I have great respect and confidence in both her and her staff.
Feb 15, 2024
Always friendly, flexible, accommodating. Employees must be treated right because they treat the patients right.
Feb 11, 2024
Great service from the staffs all the time!
Feb 9, 2024
Everyone at Elite have been amazing . The front desk ladies have been awesome . Joslyn who initially took care of me was very pleasing and helpful . Dr Gonzalez exceeded my expectation. She explained so much very thoroughly. Before I could even ask a concern she provided information . I am extremely happy at the Elite service rendered by everyone at the eye clinic !
Feb 4, 2024
Everyone is pleasant and helpful in picking out my frames. Dr Gutierrez is excellent and fully explains all test results A+++
Jan 22, 2024
Thanks to the team at Elite Eye Care. Getting an appointment is always easy and the staff are welcoming and engaging. The Drs take time to get to know the patients and ask great questions to truly understand your lifestyle and how to best improve your vision. Thank you!!
Jan 16, 2024
I’ve been coming here for almost almost decade and every appointment is an exceptional visit. Friendly staff that always services with a smile.
Dec 30, 2023
I absolutely love going to this office! Dr. Gonzales and all the staff make our large family feel welcome. Their warm professionalism and clear expertise handle all our needs with quick efficiency. We will keep going there as long as we need glasses!
Dec 18, 2023
They are always amazing! Super nice staff, amazing doctors, perfect service. Highly Recommend!
Dec 16, 2023
I give them 5 stars because the service is outstanding. I have been coming here for almost 5 years and I've also referred my sister and my kids come here as well.. they are very precise and helpful... I love everyone in the office
Dec 16, 2023
Can’t say enough how well I was taken care of, Jocelyn the technician did excellent job, she listened to my concerns and had some recommendations, Dr Patel was equally as caring very thorough in the exam and going over the test Jocelyn did
Dec 15, 2023
Dr. Gutierrez and her staff were wonderful, as always. All are professional and friendly, they always make me feel comfortable.
Dec 14, 2023
Dr. Gutierrez is great!!! Jocelyn for the pre work is so amazing. Super patient with kids too. Mike will make sure you get the right frames! He is the best!
Dec 7, 2023
5 Stars I loved my doctor, very helpful,
Dec 7, 2023
Everyone at Elite Eye Care is Phenomenal, Once you walk in the door they make you feel right at home.
Dec 7, 2023
Dr. Gutierrez, is very knowledgeable and informative. She was extremely thorough and making the experience enjoyable. We are lucky that we met a wonderful eye Doctor.
Dec 6, 2023
Every one is Always very helpful, kind, courteous, and professional.
Dec 6, 2023
I'm very please with the care at Elite Eyecare. The staff is courteous and professional. Dr. Gutierrez is professional, personable and thorough, she takes time to explain the results of my tests and the treatment plan. They also have a nice selection of frames to choose from and the staff is very helpful when picking out new glasses.
Dec 6, 2023
Dr. Gutierrez is at the top of her profession. She has equipped her office with all the latest and greatest equipment, software and computers. I've always notice technical upgrades, new modern refractor/phoropters and new testing machinery. This last visit, her staff scanned my eyes and the computer had a detailed inner image of my eye. During our review of the images, Dr. Gutierrez went over the images and pointed out the key areas in those images. She not only understood the information, but explained in detail what I was looking at and spoke in a clear and educated manner to making sure I understood the image and its purpose. During contact fitment, I spoke with her support staff and noticed the loyalty they had within the office. At least two staff members have been with Dr. Gutierrez for over 10-years, and others I have seen over and over throughout the 15-plus years I have been treated by Dr. Gutierrez. Most important to me, my eye health and vision has been stable and consistent under her care. She makes the right decisions and makes this one of the easiest appointments I have scheduled. She takes time to talk and answer all questions, ...even the had ones without hesitation. I recommend her to everyone that is looking for a great ophthalmologist. The office is clean, modern and has all the great brands available. They even upgraded my retro Calvin Klein glasses with correct modern UV protection lenses and prescription sunglasses.
Nov 18, 2023
We love Elite Eye Care, everyone there is so nice and personable, they really try to help you find exactly what you like and need. My doctor was very considerate of my other health conditions that effect me wearing glasses and validating of my current vision condition in relation to my age. Jocelyn is my absolute favorite when it comes to getting styled and fitted with different frames. She will pull out styles you never considered before, but you'll love them anyway!
Nov 15, 2023
Friendly and attentive staff, Dr. Gutierrez is very thorough and empathetic. I would recommend Elite Eye Care to anyone.
Nov 7, 2023
Very professional and friendly staff.
Nov 6, 2023
Great experience. All the staff were very professional & Dr. G was awesome we as well as her optician. Thank you Kudos.
Nov 2, 2023
I arrived 10 minutes early to fill out updated paperwork for this exam. I was the only customer in the store at the time. I was there and ready at 10am for my eye exam appointment. Twenty minutes passed before I finally said something and led into an exam room. A lot of waiting when no one is in the store, makes me think why? I almost left because I have other things to do that morning. I got out of there just before 11am. A whole lot of waiting!
Oct 25, 2023
Friendly staff, engaging while they take you in, great hospitality! The exams are well explained and Doctors are phenomenal, overall great experience!
Oct 24, 2023
As always it’s a pleasure going to Elite Eye Care. Everyone is so friendly and the customer service is outstanding.
Oct 18, 2023
A little bit longer wait this time but still excellent service! I’m not bothered by it! Every where you go it’s short staffed.
Oct 17, 2023
Always friendly and professional.
Oct 17, 2023
Just wanted to thank you for everything you’ve done to me, my eyes. Best eye doctor I ever met.
Oct 17, 2023
Well satisfied with the service during our visit to your clinic.
Oct 12, 2023
Super supportive and caring staff - always there for you!
Oct 11, 2023
Friendly and knowledgeable staff. Been going to Dr G for 10years, always a great experience.
Oct 11, 2023
I could not want for a better doctor or a better staff. I have been a patient of Dr. Gutierrez for many years. Her care & that of her staff remains ever excellent.
Oct 11, 2023
I am very pleased with Elite Eye Care and Dr. Gutierrez. Each team member is very courteous and pleasant. Dr. Gutierrez is thorough and takes time to ensure that you understand the results of your exam and follow up care.
Oct 4, 2023
The office staff is friendly and professional. Dr. Gutierrez is knowledgeable, professional, and caring. Thank you.
Oct 3, 2023
Elite Eye Care was recommended by a relative. I'm happy to share that everything they said about them are true. Elite Eye Care staff are friendly, professional and knowledgeable. What I like most about them is, they didn't make me feel rushed about my decision on eye care and eye ware.
Oct 1, 2023
I love Elite Eye Care! They're my favorite eye care professionals and I'll never go anywhere else. I've met with all their doctors and they explain things in a way that's easier to understand. The rest of the staff are professional yet know how to make getting new glasses a fun and enjoyable experience.
Sep 29, 2023
Everyone over at Elite Eye Care is awesome. We have been going to them for years and are treated like family. Would highly recommend them to anyone looking for friendly and professional eye care.
Sep 28, 2023
Great service for our 1st visit. Very friendly office staff and doctor. Will be going back.
Sep 26, 2023
Always a pleasure to be seen by Dr. Gutierrez and the staff at Elite Eye Care. They all go above and beyond to make my visit easy and pleasant. I feel confident that I get the best eye care. Thank you to all.
Sep 13, 2023
We always get the best care and the staff is always willing and able to assist with anything. They work with you and always explains what is being done or needed.
Sep 8, 2023
We always get the best care and the staff is always willing and able to assist with anything. They work with you and always explains what is being done or needed.
Sep 8, 2023
I have been going to Elite eye care for many years. The staff is exceptional. They really care about their patients. I highly recommend!
Sep 6, 2023
The staff were very helpful in accomodating me even without a prior appointment. They helped get urgent referral appointment that same day to a specialist and I’m very thankful and grateful to them.
Sep 3, 2023
Staff very professional love it
Sep 1, 2023
It is always a happy experience to be with Dr. Gutierrez. She is a professional who is pleasant and friendly. She always asks about our family, which shows how much she cares about her patients.
Aug 29, 2023
My visit to elite eye care was very beneficial and helpful. The staff is very professional and friendly. Our recommended elite eyecare to anyone.
Aug 26, 2023
Love the staff, everyone was helpful and caring. Disnt have to wait long for anything
Aug 25, 2023
Dr. Gutierrez and Staff is very much knowledgeable and Professional and Courteous.
Aug 22, 2023
Awesome service and energy here…and the frames are noice!
Aug 22, 2023
Excellent customer excellence!
Aug 16, 2023
The Doctor was a nice, communicative and wonderful woman. Keep it up Doctor!
Aug 13, 2023
I would like to give a Five Star Rating,
Aug 13, 2023
It has been a while since my visit for checkup, although nothing seems to have changed for the Fantastic Group of Elite Eyecare. There is no replacement for this eyecare facility that my wife and I have relied on for many years now. Each and every person here is way Over the Top! Their time and care of end results are non comparable to any other eyecare establishment I have ever used. I am sorry for those who do not have this privilege's or end results of much improved, always clear vision improvements. Their frame assortment is current of styles and top designer brands, along with a wide variety for choice of lenses, at affordable prices. Personnel practices timely investigations into the maximum amount of savings and insurance covering for your selected choice of glasses, so not to worry about that here. Do yourself, spouse, relative, or friend a favor and check this eyecare establishment out. You won't be disappointed.
Aug 12, 2023
The entire staff was very friendly and very helpful
Aug 10, 2023
Always super-friendly and professional!
Aug 10, 2023
I highly recommend Elite Eye Care. They're extremely professional, knowledgeable, courteous and caring individuals. They also have an awesome selection of the best and most stylist glasses around.
Aug 8, 2023
The front counter staff and the doctor were so nice and reassuring. They were able to see me right away as well as let me know that my insurance wasn't accepted.
Aug 3, 2023
Immediately after walking in the door I was greeted with great customer service. All of the staff at Elite Eye were very friendly and helpful with resolving my concerns with my vision and health of my eyes. I left the office very satisfied with my visit. I will definitely make Elite Eye care my home for eye care!
Aug 1, 2023
The wait time to be seen was about 30 minutes but worth waiting. Staff is amazing!!!!! They are friendly, helpful, professional, knowledgeable, personable and my daughters and I loved our interactions there. Dr Gutierrez is a great doctor and we have been going there for years. We have seen other doctors there as well in prior visits and all are equally as good. You cant go wrong at Elite Eye Care. Highly recommend.
Jul 29, 2023
I had a better visit last year. I didn't care for my opthalmologist. I felt dismissed. Communication personality conflict.
Jul 27, 2023
Dr Gutierrez is a notch above the rest. She detected an issue in my eye during an exam which required seeing another doctor to correct. That doctor was impressed at her catch. She saved me from a possible bad situation. Highly recommend her
Jul 27, 2023
Everyone so friendly as soon as I walked in. Dr Gonzalez super funny and smart, answered all my questions. Mike helped with the purchase of a pair , of Ray Ban sunglasses. Highly recommend great customer service. Thank y’all
Jul 25, 2023
Wonderful group of people at this office. Great eye Doctor. Recommend to everyone
Jul 23, 2023
I want to say thank you to the entire staff at Elite eye care, for making me feel great about my visit and providing me with the most thoughtful and thorough evaluation. They gave me more insight to my vision than any other office I have been to. Also in a convenient location.
Jul 22, 2023
Wonderful,friendly and very professional stuff!
Jul 20, 2023
Great place!Wonderful and friendly staff.Amazing doctors,Thank you
Jul 20, 2023
My concern, specifically my eye issue, was addressed appropriately.
Jul 20, 2023
Mike is always very nice and talked through every step of the process. Dr was very nice and thorough and explained ever step in detail as well. I left feeling well taken care of and like family. Thank you.
Jul 11, 2023
They all ROCK..Great place to see better.
Jun 24, 2023
Never had an eye exam before, everyone was super nice and informative and I left smarter than I was going in.
Jun 18, 2023
Clean inviting place filled with good peoples. Always happy to visit there.
Jun 17, 2023
Everyone in the office is very professional! Kind and I always feel welcomed.
Jun 13, 2023
Dr. Gutierrez is knowledgeable and professional. She has an amazing team. I drive across town to go to Elite Eye Care because they provide the best service and care. It may cost a little more but I know from experience that you get what you pay for. Elite Eye Care and Dr. Gutierrez’s team are the best.
Jun 9, 2023
Staff are friendly and helpful. Drs are professional and willing to explain tests and answer questions. Great experience!
Jun 7, 2023
Great Place! Wonderful professional service.
Jun 3, 2023
It is always a pleasurable visit when I go to Elite Eyecare. Everyone is so attentive and Dr. Tamura Gutierrez is excellent.
May 31, 2023
Always enjoyable having your staff and you checking out my eyes,staff are always great and friendly
May 31, 2023
I have been going to Dr. Gonzalez for many years. I trust her with my eyesight as I well as my wife's.
May 28, 2023
Staff is very nice and polite. Dr. Patel ensures to answer all questions one may have and I can’t see myself going anywhere else after having come here.
May 27, 2023
Dr Patel was great as you and you and Dr. Rodriguez and staffers.
May 26, 2023
Very professional friendly receptionist clean and pleasant
May 25, 2023
I've been going to Elite Eye Care for the past few years! I've always had great service here and everyone is great! I took my 9 year old daughter to her first eye appointment and Jocelyn did such an amazing job making her feel comfortable! We both ended up needing glasses and she helped us through it all and also make it fun for my daughter and for myself!
May 21, 2023
Great service every time and very personal and genuinely cares about their patients! In-depth explanations about exam results and consultations!
May 10, 2023
Dr. Gutierrez is friendly and great at communicating with my 4yr old. She is able to provide expert opinions on the treatment according to the test results. The office staffs are very professional during check in/out, initial testing, and answering questions.
May 9, 2023
Elite Eye Care is always pleasant. Also enjoyable to have your exam, purchase frames and contact with front desk ladies and Michael. Dr. Patel is who I am seeing and she has informed me of helpful options for dry eyes. All of the Doctors are caring and give the best service possible to meet their patients needs. Even going above and beyond at the front desk to assist with answers to insurance concerns. Thank You All @ Elite Eye Care on Rainbow.
May 5, 2023
5/2/2023 I went for the annual Optometry examination , she did not advance notice do the (Optomap) would be charge , afterwards she charged me $39, I think it is a Cheating , i’m not very happy for that
May 4, 2023
The best eye doctor ever!
May 3, 2023
Dr. Tamara Gutierrez and her staff were so professional and kind, the office is nice, the vibe in the place is positive, they have a big variety of glasses frame, I loved the Tiffany’s style that I picked up. I recommend this place for sure.
Apr 22, 2023
Always a pleasure! You all are so friendly & helpful! Highly recommend you to everyone!
Apr 19, 2023
The office staff is so friendly and helpful with any questions. They are very knowledgeable about insurance information. Dr. Gutierrez is great!
Apr 18, 2023
Everything was great until the final check out. I asked multiple times for a basic exam and how much the basic exam would be and they said 20$ and when I finished my service I was then asked to pay over 100$ lol. I obviously refused but why do this to your customers…
Apr 17, 2023
I love this place!! Everyone is so great and very friendly. Michael works with me on all of my likes and dislikes for frames and is honest about which looks best. I enjoy visiting. HIGHLY RECOMMEND!
Apr 12, 2023
The entire staff was very professional and demonstrated care and concern in answering all questions and explaining the results of the various tests.
Apr 5, 2023
We love coming to this office. Every member of this team from the check-in, to the triage, Dr. Gutierrez, Michael and everyone else who works there, know what they are doing. It's very comforting and reassuring that we travel 30 minutes to this office for a reason. We absolutely love this office!
Apr 2, 2023
Amazing customer service! Elite Eye Care is wonderful, the staff really cares about you. I would recommend Elite Eye Care to everyone!
Mar 31, 2023
The technician that performs all the preliminary tests is always professional and efficient. Doctor Gutierrez is always very pleasant and takes the time to explain everything and why she makes certain recommendations.
Mar 22, 2023
Everyone is always friendly and helpful. I can always get an appt within a few days.
Mar 21, 2023
When I had my first appointment for eye exam and to get my prescription glasses it was great, very friendly and professional. Now, when I went back to try my new glasses they were really strong and I told them to just copy my old prescription, which they agreed. They called me for another appt. so the dr. can talk to me and I did, that’s when when the experience became horrible. The female Dr. was not willing to listen to me, instead she kept on yelling at me that somehow I’m wrong for not giving these new glasses a chance. I agree it takes time for eyes to adjust as long as the prescription is correct, but these were not even close, as I felt instant dizziness when I tried them on, and they were just too strong. I tried to just leave but one of the employees ( Jocelyn if I got her name right) was kind enough to persuade me and completed what’s needed. My one star review is for the female Dr. and as far as the place and rest of the staff, they are definitely 5 stars..this is just a brief summary of what went on, and I apologize to the rest of the staff. Well, I will never set food in that place again, my wife will pick up the new glasses, good or not, I’ll live with them.
Mar 17, 2023
Nice n caring people. I recommend elite to anyone needing glasses or contacts
Mar 16, 2023
Elite eye care goes above and beyond to help you get the right care for your eyes and the best pair of glasses. The doctor and staff are amazing!
Mar 12, 2023
This was my first visit to Elite Eye Care and I will definitely be back. Dr Gutierrez was extremely informative and helpful. She was thorough with my eye exam and made me feel comfortable. The office was clean and the staff was great!
Mar 11, 2023
Outstanding customer service. I really feel like family at this place. I would rate them at a 10 plus business. In and out of the office in a short amount of time. Family ,friends and co-workers should goo to this place. They explain everything very clearly and simply want to help you.
Mar 9, 2023
Honestly my favorite place ever :) everyone here is so nice and helpful and fun to talk to and I never have any problems :)
Mar 8, 2023
I have been coming here for approximately 9 years. The office staff is cordial and extremely helpful with all of my needs. Dr. Gutierrez explains all of the necessary details of my visit so I can fully understand my vision care. Thank you all for your care.
Mar 8, 2023
Friendly staff. Helpful. Knowledgeable. A patient since 2009
Mar 3, 2023
I had a great experience the staff and the doctor. Highly recommend 👌
Mar 2, 2023
Great staff!! Mike always gets me the right frames! He really takes the time to ensure you leave with the right pair. He doesn't tell you what you want to hear or sway with what he thinks you like. He gets you in the frames that make you look and feel the best!!
Feb 27, 2023
OMG I will never ever ever ever change my doctor forever... everybody there is so awesome. Very helpful really takes their time to help and assist you. Great doctor ❤️
Feb 25, 2023
Friendly staff and they make all the process fast and easy .
Feb 25, 2023
The Doctor and staff are nice, polite and helpful.
Feb 23, 2023
Everyone at elite eyecare was fantastic! From Tina and Alexa at the front desk and Michael that was super helpful picking out a pair of glasses. Dr. Gutierrez was awesome, everyone was super nice
Feb 22, 2023
As a let’s everyone was wonderful!
Feb 18, 2023
5 stars - Extremely helpful! Really knowledgeable, thank you so much
Feb 17, 2023
Love everything about this place.
Feb 9, 2023
excellent customer service
Feb 3, 2023
Return customer and really love the customer service experience, patient care, and product availability for those of us that love a variety of designer frames. Great location and the entire team is there to serve YOU!
Feb 2, 2023
Very professional office staff and eye doctor.
Jan 31, 2023
Very awesome staff and care!!!
Jan 31, 2023
Everyone was fantastic. Everyone was very patient answering all my questions and concerns. The attention to detail and to me as a patient was very much above expectations. I will defiantly recommend your office to others.
Jan 28, 2023
It was an enjoyable visit.
Jan 26, 2023
Once again we have received the best service at Elite. They are very accommodating, listen to questions and offer the best answers to help with any situation. The staff is wonderful and Dr. Gutierrez excels in her field. Thank you all for your attention to both my husband and I.
Jan 18, 2023
Elite's staff is always awesome, always thorough and helpful!!
Jan 17, 2023
The best office in town. This group cares about you from the moment you step in their office.
Jan 13, 2023
I have nothing to say except nice facility , friendly associates good opticians very much concerned about the customer. Thank you.
Jan 12, 2023
It was a very good appointment with a very pleasant staff and very knowledgeable. I was welcome with a smile and positive outlook from the moment I walked in until I left. Dr.Gutierrez is very professional and very knowledgeable. I would recommend her to anyone. Aloha with a smile❤️🙏
Jan 11, 2023
Always a pleasure going in toElite Eye Care for services. Dr. Gutierrez is a great doctor and her staff is exceptional. I would recommend to anyone looking for fantastic long term vision care.
Jan 10, 2023
I’ve been going to Elite Eye Care for 3 years now and I can’t believe I haven’t written a review yet. I can’t thank this place enough. From the front desk, techs, to doctors, all of them are amazing! The staff are so friendly and accommodating. They have fit me into the schedule when ever I needed to be seen urgently. They were also very helpful with my glasses prescriptions and sunglasses shade (I’m very picky with how dark my sunglasses are and they were so patient with helping me get the perfect shade). Dr. Patel and Dr. Gutierrez are both very thorough and have great bedside manners. They take the time to sit down and listen to my concerns and fix the problem. They have helped me with my eye issues, from obtaining perfect vision to getting rid of styes. Thank you, Elite Eye Care!!
Dec 29, 2022
Very professional, knowledgeable and very friendly staff.
Dec 25, 2022
Everyone in this office is great. From the moment I called and made my first appointment, I knew I was in good hands.
Dec 24, 2022
I am very happy with the eye treatment. All employees are very polite and cooperative. The doctor treated me very politely. Overall I am very happy with all the service
Dec 9, 2022
I am always treated very well in this office. They go above and beyond to make my visits comfortable and take care of all my requests and questions. Thanks to Dr. Gutierrez and the staff.
Dec 7, 2022
Visit went ok , had to wait longer than I expected.
Dec 2, 2022
Dr. Gutierrez and her whole team are always helpful and easy to work with.
Nov 29, 2022
Always enjoy my appointments with Dr Gutierrez and Elite Eye Care. Super informative and friendly staff! Wouldn’t trust anyone else!
Nov 20, 2022
When checking, in paperwork presented to be signed MUST be identified as required or as authorizing extra testing which results in extra cost.
Nov 17, 2022
Dr. Tamara and her talented team of professionals give excellent value to the eye profession. knowledgeable, courteous, and pleasant to talk with. But moreover, their consistent which is tops in my book. Thanks for keeping it real and giving my family and l the best eye care.
Nov 16, 2022
Wonderful care wonderful staff
Nov 13, 2022
Great! Amazing team and doctor! Wonderful customer service.
Nov 7, 2022
Very quick and professional
Nov 2, 2022
Beautiful facility, very attentive and honest staff. Jocy is the best 😁 very helpful and pleasant!
Oct 31, 2022
Great customer service from beginning to end with a smile 😁
Oct 28, 2022
The receptionist was very accommodating in getting the appointment date that I needed, the doctor was on time, the staff is pleasant, professional and very helpful when I was looking for a new frame.
Oct 19, 2022
Every time we visit here we felt special! Great team and good doctor Tamara! Thank you always!
Oct 14, 2022
Dr. Patel is great. She’s very gentle, nice & explains everything.
Oct 14, 2022
This office is great! The staff is friendly and treats you like you matter. They have such an amazing selection of frames I had a difficult time choosing a pair. They were able to provide me insight on my vision and my options. I would be glad to recommend this place to others!
Sep 23, 2022
Overall I’m very satisfied with professional help from ;Dr Tamara Gutierrez, Raquel and Mike. Thank you so much for your help and patience.
Sep 22, 2022
The level of excellence for this business is great. The staff is friendly and helpful. I had an emergency and called them, they squeezed me that afternoon for a thorough check up by Dr. Beena Patel who did an excellent job.
Sep 22, 2022
Great customer service, friendly staffs & very helpful eye doctor.
Sep 21, 2022
I'm coming here for years and always happy
Sep 20, 2022
Friendly, thorough, professional and very helpful
Sep 16, 2022
The staff and Dr are wonderful.
Sep 15, 2022
The staff is friendly, and I never feel rushed by Dr. Gutierrez. I highly recommend them for your vision needs.
Sep 14, 2022
PLEASANT, PROFESSIONAL EXPERIENCE - DR. GUIERREZ INFORMED ABOUT MY EYE HEALTH IN DETAIL WITHOUT RUSHING. PROFESSIONAL AND FRIENDLY STAFF. EQUIPMENT WERE CLEAN AND WIPED BEFORE AND AFTER USE.
Sep 12, 2022
Excellent service as you enter the door.
Sep 9, 2022
Your staff was amazing very patient with tough consumers yesterday, thanks to your staff I was able to stay cool and wait for 45 minutes to check out because of 2 prior patients 🙏🏻
Aug 31, 2022
Wonderful, professional, caring and Elite Eyecare knows their business. I have been a customer for several years and I will continue to be a customer. They have never let me down. They make sure you are 100% satisfied.
Aug 28, 2022
I always feel so welcome. Absolutely wonderful experience!!! I didn’t get to see Dr. Gutierrez this time around but I just llllllllove Dr. Gonzalez, Rachel and Mike; they really made my visit comfortable.
Aug 28, 2022
1st time patient but overall a great experience. Prior to moving here I saw the same Optometrist for years and after going to a chain and being very disappointed I was able to find Elite Eye Care. From the time I spoke with the reception to make our appointments all the way through the exam it was handled with nothing but professionalism. I really appreciate both the Doctor and her assistants taking the time to answer all my questions and explaining in detail the process of each test.
Aug 23, 2022
Dr. TamRa Gutierrez and her team are absolutely amazing! They truly care about their patients! Top notch! ❤️❤️❤️
Aug 10, 2022
Very friendly and courteous staff & Dr
Jul 30, 2022
Great experience with Dr Beena Patel. Very kind and helpful stuff
Jul 30, 2022
Very kind doctor, and very helpful stuff. It was a real pleasure visiting Elite Eye care and dr Beena Patel. Thank you
Jul 30, 2022
I will give them 5 star ⭐️👍
Jul 28, 2022
Finally an eye doctor who hears my concerns and genuinely cares to get my vision back to 20/20. The staff is really friendly and helpful. Each person made me feel very welcome and comfortable, considering I have terrible anxiety in public. Elite Eye Care is amazing!
Jul 28, 2022
Excellent service, professional and helpful staff, fabulous doctors! Highly recommend!!
Jul 26, 2022
Dr. Patel was very kind and patient. She answered all of my questions. I had thought there was an issue with my vision. I am very grateful for her attentiveness. Thank you.
Jul 23, 2022
Love this office, everyone is incredible and super nice. All appointments are on time too!! So hard to find any medical office in any field that keeps their patients appointments on time!
Jul 17, 2022
I love you guys! You used to be right around the corner when my wife and I moved here...it's a drive now, but well worth it, The staff are smart and nice and the technology is amazing.
Jul 15, 2022
Elite Eye Car should have a posting of all sales final, letting all customers know if they purchase frames or lenses that there will be no refunds if not satisfied. I was not satisfied with my recent purchased and was misled, being told if I try them for a day, I could return them the next day. No one told me I couldn't get my money back instead credit only. I will no longer purchase any products from Elite Eye Care going forward and my family members will be transferring to a new Optical Business as well. Victoryia Italiano
Jun 22, 2022
I love the staff at Elite. Dr. Gutierrez is hilarious. Mike and Jocelyn are two of the most genuine people. The front office staff are always friendly and professional.
Jun 13, 2022
It’s always a pleasure coming in for a yearly eye appointment at Elite Eye Care. You walk in the door and are immediately greeted with a hello Mrs. Fortino and then you begin catching up with friends you haven’t see in awhile. Every employee treats you like family and Dr. Gonzalez is the Bomb! Dr. Gutierrez, Thank you for such a wonderful experience when coming in for an appointment with your team. You have the BEST! Linda Fortino
Jun 12, 2022
Dr. Gutierrez is the best in town! She is the most honest and upfront Dr. we have ever had. The staff is also great!
Jun 5, 2022
The staff at Elite Eye Care is so courteous and professional. I love that they call, text and email to remind me about my appointment. The office is so clean too! My husband and I both see Dr. Gutierrez and have been going for several years. She provides great suggestions and listens to our concerns.
May 25, 2022
Wonderful staff as usual. Promptly taken back for appointment. Dr. Gutierrez makes sure that I understand any problems with my eyes.
May 25, 2022
I found myself tight spot that required replacing my contacts before traveling for work. Dr Gutierrez and her team worked quickly and insured I had a replacement set before I had to depart. I was very impressed with the level of communications from Dr Gutierrez and her team. After my initial call they reached out to me repeatedly, via phone or text, keeping me informed. Doing so illuminated stress and worry on my end. I’ve had good Doctors and I’ve had Doctors with good staff. It’s rare to find a both in the same office. Dr Gutierrez and her staff are a Tier One operation.
May 24, 2022
Dr Gutierrez is the best. She discovered the beginnings of a tear on my eye (I'm sure there's a more technical term) that impressed the Opthomologist that I was referred to. For that reason, we will continue to see her every year....and no one else.
May 18, 2022
I’m very pleased with Elite Eye care. They are prompt and thorough The staff is friendly and efficient. Dr Guitterez is personable and knowledgeable They have a nice selection of eyewear as well
May 17, 2022
It’s a pleasure going to get my eyes examined annually and it’s even more of a joy picking out eyewear, you always have a wonderful up to date selection to choose from. I have to also say you have a wonderful , educated , & hospitable eye technician by the name of Michael. He is such a joy to work with and knows his stuff ! He always gives an accurate opinion when I ask him for it when selecting my eyewear . You’re very fortunate and blessed to have him on your team😊
May 14, 2022
Once again a seamless appointment and experience with this group. Always filled with smiling faces and a pleasant and happy time.
May 12, 2022
Elite Eye Care is one of the best eye offices in Las Vegas. I enjoy going there.
May 11, 2022
Excellent- service - Thank you.
May 10, 2022
The service is always excellent. Everyone on the staff is very professional and friendly. We are very happy we found Elite Eye Care when we needed a new place being new to Las Vegas. Keep up the great service!
May 5, 2022
Great experience, clean place the best Dr. Beena Patel
May 5, 2022
Everyone was extremely helpful ! People can have issues with eyes. I, however, have a tendency to be very sensitive to light. The staff was patient and understanding with me. When it came time for glasses they showed me many styles for my budget. Thanks again!
May 4, 2022
Outstanding customer service. Everyone is very nice here. This place has been my "go to" for years. I refer as many of my friends here as much as possible.
Apr 26, 2022
I have been a patron of Elite Eyecare for over 10 years and I wouldn’t trust anyone else with my eyecare needs. The staff is knowledgeable, helpful, and extremely friendly. I have and would highly recommend them!
Apr 25, 2022
Honest and friendly staff
Apr 24, 2022
I have been coming here for years. Both of my kids come here for yearly check up. Never had a bad experience
Apr 23, 2022
As always, I am happy to say that this office is the best. I am always welcomed with a smile and everyone goes beyond to make my visit comfortable. My eye glass prescriptions are completed very quickly.
Apr 22, 2022
They are always nice and kind helpful staff. doctor is very Thorough
Apr 8, 2022
Greatest experience....very knowledgeable...took TIME WITH US...very personable....direct..did not dance around if you will...never had that total experience that you knew you had come to the right place ...but we sure did and we are not leaving...thank you!!!!!!!!
Apr 7, 2022
I recently had my first appointment at Elite and it went extremely smoothly. Staff was friendly and efficient, Dr. Gutierrez explained everything and made me very comfortable. I will be back and will definitely recommend my friends and family.
Apr 5, 2022
Love this office! Everyone is very kind and helpful.
Apr 5, 2022
Prompt and friendly! This is why I have been using them for years!!
Apr 5, 2022
Great team, enjoyable experience. Knowledgeable and fun staff.
Apr 3, 2022
Every time I come here I feel like family, especially when Jocelyn takes care of me and my needs the staff is super helpful. I’ve been coming here for the last two years and they have really help me!
Apr 3, 2022
Great team abd great experience
Apr 2, 2022
Our whole family had been going to Dr Gutierrez for a long time. She is exceptional and makes sure the rest of the office runs at the same level. Everyone we have ever encountered there had been amazing. Highly recommend Elite Eye Care!
Mar 30, 2022
Very thorough eye exam. Very happy with Dr. Patel. Professional all around!
Mar 25, 2022
I have been coming here for the last three years and every time / every experience has been nothing short of amazing! The staff from the moment you walk in till it’s time to pay for the visit has always been extremely friendly as well as educated me thoroughly as to what I need in order to take great care of my Vision ! I must also say that Jocelyn (who is an amazing soul 😊) helped me pick out new glasses and adjust my old pair so that they fit correctly! Do yourself a favor and go to Elite Eye care for your eye care needs and experience the “Elite Care” that they provide ! See y’all next month for an adjustment!!!
Mar 24, 2022
Once again we had a good experience at this dr's office. They are very attentive and ask the appropriate questions about our health. We highly recommend this office for eye care.
Mar 16, 2022
I have nothing but praise for Elite. They are very efficient in the check-in process. Dr. G. Is very professional and very friendly as well as all of the staff. I'm old school.When get excellent service like that, I will be coming back...Again and again.
Mar 15, 2022
Dr. González was very informative and helpful. My prescription was so easy to adjust to. No more headaches! They staff was super friendly and I was in and out without a hitch.
Mar 13, 2022
They take care of their patients very good. its has a clean, and health environment for their patients, nurses are very nice and the doctor helps her patients with kind and respective manner.
Mar 8, 2022
When planning for new eyecare team due to insurance changes I was referred here. The team at Elite Eyecare did not disappoint. Wonderful staff and selection of products.
Mar 8, 2022
Myself and my husband have been clients of Elite Eye Care for many years and always enjoy the services rendered there. Each time is a pleasure, with outstanding end results for improved vision. Their selection of frames is assorted with many choices from major manufactures. Elite Eye Care's after care is excellent if a seldom visit is ever needed for an occasional adjustment. Not to forget Mike's helpful advise to ensure a flawless fit and satisfaction of end product. Each and every person with Elite Eye Care is always caring, prompt and very helpful. The Doctors are the Best! Prices are always fair. I am unable to imagine any person ever being unhappy with services rendered at Elite Eye Care. I look forward to my visits with them each time my eye exam and need of new glasses come about. So Many Thanks to all at Elite Eye Care!
Mar 2, 2022
Dr Tamara is the most honest doctor that I have come across.. she is very knowledgeable and helpful.. I have found my eye doctor in vegas and will go there always
Feb 27, 2022
Great experience and the staff were great. Very Quick
Feb 24, 2022
I have been going to Tamara for over 10 years. Highly professional and helpful even when things didn’t go as planned. Elite steps up and puts their clients first. You can expect exceptional service always.
Feb 23, 2022
I love Tamara! I wish she worked 5 days! I want my kids to go to her as well!
Feb 23, 2022
I’m new to Vegas and was looking for new glasses and prescription sunglasses. The ladies up front we super nice and everything was well organized and professional, but still relaxed and friendly. The wonderful woman who performed my exam was insanely quick, funny, but still thorough. I have extremely sensitive eyes, and none of the test performed made me even the slightest bit uncomfortable. The gentleman who helped me pick out my frames gave me tons of options and helped me narrow down which lenses would work best for my use. Their selection was really good for tons of different styles and I was able to try on different pairs to see which ones I liked best. I’m in sales, and never felt like I was being lied to or seen as a dollar grab. Everything was transparent and clear. Honestly I don’t think it could have gone better and have no desire to go anywhere else. I’d recommend this place to anyone, and was referred by a friend who’s been going for over 10 years. Great job everyone, and thank you. I’ll be back -Arnold
Feb 20, 2022
Elite is THE most awesome place! Everyone is great, knowledgeable, and helpful!! I love going there!
Feb 16, 2022
Always the best experience with elite eye care. Thank you again.
Feb 16, 2022
Very satisfied , would recommend
Feb 11, 2022
Very professional eye exam. Staff friendly and explained everything clearly.
Jan 21, 2022
Excellent service, very thorough and friendly.
Jan 21, 2022
Hands down, Dr. G is the BEST optometrist in Vegas. I've been a patient for 11+ years and have always left the office 100% satisfied with the quality of care I receive from the entire staff, especially Jocelyn! Can't say enough good things about this office!
Jan 19, 2022
My rating is super high when visiting Elite eye care. I was greeted with a warmth feeling and the workers did a fantastic job. Doctor Gutierrez was very thorough and answered all my questions. Great service 💯 percent Aloha
Jan 19, 2022
Awesome Staff!! Very friendly and knowledgeable.
Jan 14, 2022
I always love coming in to Elite Eye Care! Everyone takes good care of me!!
Jan 11, 2022
I've been going to Elite Eye Care and Dr. Gutierrez since I moved to Vegas over 10 years ago. Even a couple of my co-workers go to her. We have found her to be a really good Dr. She's very thorough with her exams and I've never had any issues with the prescriptions for my glasses or contacts. I always have her take a "picture" of my eye. It gives her a better view of it. She always explains what she sees and if my eyes are healthy. Because my BP has been a bit elevated, she took the time to explain everything looked healthy and what she would have seen if their were issues because of my BP. Her entire staff is helpful and friendly as well. Mike this past visit even had some frames ready for me to try on. I had mentioned earlier on during my visit I would be interested in new glasses. Give the Dr. Gutierrez and her staff, a chance if you're looking for an Eye Doctor.
Jan 4, 2022
The best staff! Feel welcomed and in good hands each year.
Jan 1, 2022
Nice friendly staff!! Always make you feel important when you’re there. They make sure you’re happy from start to finish.
Dec 31, 2021
Love Elite Eye Care! Their staff is always so friendly and outgoing. Can't appreciate their help enough! Thank you!
Dec 18, 2021
Absolute amazing and professional staff. Punctual, respectful of my time, and Dr. Patel was thorough in explaining everything and I’m conducting my exam. Mike was terrific and the entire staff was just Awesome.
Dec 16, 2021
Such a great Doctor, Staff, and Office! Professional. Efficient. Fast. Polite. Great selection on frames too!
Dec 9, 2021
Year after year, great Doctors and staff. I love this place.
Dec 8, 2021
Always receive great service at Elite Eye Care. Everyone is so professional and friendly. It's always a pleasure going there.
Dec 8, 2021
Very professional and polite staff. Dr Gonzales and her staff are so friendly.
Dec 7, 2021
Great and very professional people and excellent service.
Dec 4, 2021
Dr. Tammy Gutierrez is a very professional eye doctor and has solutions for hard-to-size eye shapes for contact lenses. Her staff has been with her for years, and function like a well oiled machine. Her office is clean and user friendly. They carry many eye wear solutions for any budget. They replaced my vintage (1994) Calvin Klein lenses within days and upgraded those lenses with UVProtection and Polarized lenses. It was very affordable and they work with almost all insurance plans. I'll alway goto Dr. Gutierrez for my eye care needs.
Dec 1, 2021
I have had nothing but wonderful service over the years at Elite Eye Care. Everyone has always been genuinely nice and helpful in every way. Who would have thought that getting your eyes checked could be so much fun, because that has always been my experience at Elite Eye Care.
Nov 30, 2021
Staff was VERY friendly warm and inviting! They communicated any possible additional charges and would ask my permission before any tests. Definitely will go back!
Nov 27, 2021
I've been coming here for years and with good reason. Elite Eye Care never fails to keep it professional and fun. JD and Raquel were super friendly and provided prompt service. Mike and Jocelyn are both experts in finding the right frames and helping you understand the cost. Dr Gutierrez is truly an Elite doctor who has the best interest of the patient in mind. I'll never go anywhere else!
Nov 19, 2021
The staff at Elite are elite in their customer care and service. The front desk staff welcomes and greets everyone who walks through their door personally with their name. They are on top of their information concerning insurance and are well informed with all their products. I have been going to their office for 5 years now, and would not want to go anywhere else. The doctors are great with my kids and informative . Elite Eye Care is a friendly, warm business, and fully invested in their customers. Thanks Elite!
Nov 12, 2021
My first office visit went very well. I didn’t wait too long. Office staff were all friendly. Dr took time with me during my appointment.
Nov 11, 2021
I always get very good service from Dr. Gutierrez
Nov 10, 2021
Very pleased. Have always been treated very nicely at Elite. Thank you. There are a lot of choices these days. Nice to have personal service. NIce to have all the insurance details taken care of. Again, thank you.
Nov 6, 2021
Went well, I felt they we very professional
Nov 5, 2021
FANTASTIC staff and pratice They really care about each and every person. Dr Gutierrez is the best.
Oct 28, 2021
Outstanding service. Quick to get the appointment. Quickly seen. Great customer service.
Oct 21, 2021
Amazing service! Everyone is always very friendly and Dr. Gutierrez takes the time to explain and answer any questions.
Oct 20, 2021
AS always Dr. Tamara is amazing and does an awesome job
Oct 19, 2021
Our family has been going to Elite Eye Care for several years and they have consistently provided the BEST care and the utmost exemplary customer service! We love going in for our annual checkups as they are always so helpful and make it fun every time we go in!
Oct 18, 2021
I've been a patient for years and would not even consider another eye doctor. The staff is also phenomenal.
Oct 12, 2021
Very nice Staff. Dr Patel was very thorough with the examination and the gentleman who helped fit me with new glasses was very patient and thorough as well.
Oct 8, 2021
Everyone was very nice with me. I had been goin there every year since I was 10 years old, now I am almost 15 and doctor helped me to have my first contact. I am so happy
Sep 28, 2021
The minute you walk into Elite eye care, you feel welcome. The staff is is very friendly. Dr. Tamara Gutierrez is extremely professional and is concerned about each patient and their concerns. You couldn't ask for a better optometrist.
Sep 28, 2021
Friendly staff with great service!
Sep 24, 2021
Doctor and staff are very courteous
Sep 24, 2021
I like coming to this office because everyone is so friendly, and remembers me, even from a year ago! Top notch service.
Sep 24, 2021
From the Office Staff to Joselyn and Dr Gutierrez , Elite Eye Care has a Winning TEAM!
Sep 23, 2021
Good morning thank you for the service excellent thanks
Sep 13, 2021
First time seeing Dr. Patel and she was wonderful! My daughter liked how she explained things to her and she was very friendly. I highly recommend her)!
Sep 10, 2021
Mike, the front desk, and Dr. Patel were great! He helped me come up with different kinds of packages that worked with my insurance. Dr. Patel did all the tests possible to make sure my prescription and health of my eyes were accurate.
Sep 8, 2021
I love my eye doctor there the best
Sep 2, 2021
Very efficient and knowledgeable.
Aug 29, 2021
Elite Eye Care is a very professional clinic. I was well taken care of and everything was carefully explained to me. I particularly am thankful for Jocelyn’s help and picking out new frames and fitting me for them.
Aug 27, 2021
Dr. Gutierrez is knowledgeable, professional and patient. She takes the time to answer all your questions. The staff is friendly and professional. Scheduling was easy and someone was available to assist with questions regarding eye wear.
Aug 25, 2021
The staff is exceptional and your service is great.
Aug 24, 2021
I have been coming to Dr. Gutierrez for five years and can’t say enough how great she and her staff are. They are always so nice, on point, and understanding. Recently I had to make an emergency appointment and they were able to fit me in. I have no plans on seeing any other office for my eye needs than Elite Eye Care.
Aug 24, 2021
Wonderful office. Staff outstanding
Aug 19, 2021
Such a great practice. Highly professional, excellent interpersonal relationship, spotlessly clean, and an excellent selection of frames and contacts. I am very happy with their care and service. I highly recommend this practice.
Aug 19, 2021
great staff. everyone was very helpful.
Aug 16, 2021
I love your office. I am so happy with the customer service and the Dr.
Aug 5, 2021
Been going to elite eye care for years , outstanding customer service and always professional and very knowledgeable
Aug 4, 2021
Dr. Tamara Gutierrez and her staff are wonderful! She was very personable and very attentive to my situation. As a result she was very thorough. That means a lot. The front staff as well as her assistant were also friendly. This has easily become the new home for my eye care.
Aug 3, 2021
Excellent, Caring and professional staff! I highly recommend them to anyone!
Jul 30, 2021
Staff is friendly and knowledgeable doctor is super nice and answered all my questions. Definitely recommend
Jul 28, 2021
From Dr. Gutierrez to the staff it’s top notch. Highly recommend.
Jul 28, 2021
The Doctors and entire staff with Elite Eye Care is always Flawless. They are professional, caring and thorough to ensure complete client satisfaction. Pricing is very fair, appointments are easy to make. If possible I would rae this establishment at "6 Stars"
Jul 27, 2021
Great visit as always, everyone was very helpful and upbeat.
Jul 26, 2021
From the time I walk in the door, I'm treated like family. The staff is cordial and professional. Dr. Gutierrez is amazing!! She helped me get a procedure done that I lived with for 52 years. I highly recommend Elite Eye Care.
Jul 22, 2021
Always super friendly and helpful staff when you first walk in and Dr. Gutierrez is the best. Great Dr patient relationship she goes above and beyond when discussing your vision.
Jul 21, 2021
My eye exam was very thorough and staff was were all very helpful.
Jul 20, 2021
As always the Dr’s and staff at Elite Eye Care were so accommodating and professional. Let’s not forget personable. We have used Elite for our family and friends for years and years. They are solutions people and go above and beyond. Dr Gutierrez is always awesome and Michael stands above the rest I terms of his solutions driven profile.
Jul 13, 2021
Professionalism at its best
Jul 13, 2021
Awesome service. Staff are super nice friendly. Thank god i was guided to elite eye care. And all 3 of us got taking care of. This is now our place for glasses now.. thanks jd for all ur kingness up front
Jun 24, 2021
The entire staff was polite, helpful and very professional. I’m always greeted with a warm welcome and provided with great medical treatment.
Jun 20, 2021
Staffs was very nice and friendly
Jun 13, 2021
Absolutely have the best service and great selection!!
Jun 8, 2021
Love this place, have been coming here for years and everyone is so nice and welcoming.
Jun 3, 2021
The staff was incredibly helpful and friendly. What a breath of fresh air it was in times like these.
Jun 3, 2021
Very professional and very nice people! Great experience. I will definitely recommend to friends
May 22, 2021
Very clean & nice office. Please that they allowed me to bring my grandson in with me. (Face mask in place) of course. All were very professional kind & Caring. Tynk you, Leilani A Smalls
May 15, 2021
My first visit to the office was very pleasant. Professional and courteous staff. The office is clean and well maintained. Front desk staff greeted us warmly. Mike was warm, pleasant and very accommodating. I loved his honesty while helping me to choose new frames and he explained our financial options for purchasing new glasses with expertise. Overall a very pleasant experience. Dr. Patel was thorough in her explanations and has a great bedside manner.
May 13, 2021
Been patients of this practice for years. They take care of us. Leave all decisions in our hands. If anything does not feel quite right they're quick to provide a remedy
May 11, 2021
Great office and Staff! Just too many confirmation calls. I received one to confirm my insurance, An hour later a confirmation that I was coming and then an hour later a 3rd call to confirm. That didn't include the 3 other call during the week.
May 5, 2021
I absolutely love Elite Eye Care. The staff and doctors are amazing, professional, and very informative. I highly recommend them to anyone looking for a new eye clinic.
May 4, 2021
I love coming here. They always see me on time, and go through my results in detail. Even if everything looks fine, they tell me what they're looking at, and why they're happy with the results. And their options for glasses are really good.
May 2, 2021
Awesome. Very Professional. Highly recommend.
Apr 30, 2021
I love coming in for my annual check up. The staff and doctors are so great. One of the most friendly staff I have encountered at a business.
Apr 29, 2021
Excellent Service as always
Apr 28, 2021
Love this office and all the employees that work there
Apr 27, 2021
Dr. Patel and the staff are all very friendly and informative. Thankful for helping our kids needs.
Apr 23, 2021
Once again my husband and I had a great experience at the doctor's office. They are all very attentive and are very helpful with all questions I had. The office is very clean and they adhere to the CDC covid policies. We will continue to be patients at this office.
Apr 20, 2021
Dr. Gutierrez and her staff do their very best to provide the highest level of care!
Apr 20, 2021
The absolute BEST service here! I’ve been taking my now 5 year old son here for 3 years, and everyone there is always been so good with kids, as well as the adults they serve! My husband and myself also go here. My family are Elite Eye Care loyals!
Apr 15, 2021
Truly the Very Best I’ve been a patient since they opened and have NEVER BEEN DISAPPOINTED
Apr 15, 2021
The team here from the moment you walk in until you push the door open to leave is top notch!! Quick (yet incredibly thorough), friendly, genuine & attentive! The Drs are always listening whether an annual checkup or an emergency visit. I know they hear my concerns and never make me feel like I am overreacting. So grateful for Elite!
Apr 11, 2021
I have been a patient for several years & have always had a good experience. Everyone is friendly, knowledgeable & the care is exceptional. Highly recommend to anyone.
Apr 6, 2021
Always treated the best and we are there
Mar 31, 2021
Very professional and prompt. I am always impressed with how everything is organized and tidy.
Mar 28, 2021
63823105675__14B6CADC-E6A4-4670-B25D-6BAB76FC37BF.JPG She is the best assistant at place
Mar 26, 2021
Excellent Doctor, Staff & Service-Always! Best eye docs here.
Mar 22, 2021
We have been going to Elite Eye Care for almost 10 years. Dr. Guitterez and her staff are amazing.
Mar 13, 2021
Had been seeing Dr. Gutierrez for years and received an outstanding service from her and her staff each visit. Her staff never fail to send reminder of annual visits so "forgetful" me never have to worry about it.
Mar 4, 2021
I’ve been going to Elite Eye Care for a year now and I love it. I see Dr. Gutierrez, she’s so kind and caring! I feel comfortable and know I’m in good hands here. The office is very clean and stylish as well, with lots of options to pick glasses from! Also, the staff is always friendly and helpful.
Mar 2, 2021
I was referred here by my boyfriend so I already knew it was of reliable quality; however upon going myself I got to experience first hand how nice and personable everybody is. Dr. Gutierrez was great and informative. I got styled with Jocelyn who is wonderful, you can tell she enjoys her job and she's good at what she does. Everyone else was great as well. The establishment is very well kept and modern looking, nothing is peeling, cracking, or unattractive to look at and all their products are displayed for you to view before you get presented them. I hate feeling like I'm being sold something I don't want/need so it was refreshing that I didn't experience that here. They don't charge taxes which is a huge plus, so when you're looking at any figures you know exactly what you're paying for. They hit all the elements of a great business for me!
Feb 26, 2021
I had called for an appointment, they gave it to me on March 12, asked if I could be expecting a cancellation and they offered to call me if there was one. They offered it to me on February 18, everything was fast, the attention exceeded my expectations. The very professional Doctor and the guy who helps you attentive all excellent. The best staff!
Feb 19, 2021
Not to fond of my visit this time. Long waiting. was there for 2 hours. But the different eye dr I had also made me feel rushed. I would go back but would make an apt with Tamara instead(my original eye dr)
Feb 19, 2021
The appointment is procedural and went smoothly. Staff are very friendly especially when picking out glasses. There are several options available to try on before deciding on the type of frames you want to get. Overall very great service.
Feb 18, 2021
Totally professional and a lot more comprehensive than I thought in my eye tests. I would recommend my friends come here for their eye exams.
Feb 13, 2021
I appreciate the professional way I am treated before, during, and after my appointment.
Feb 10, 2021
I always enjoy the professionaliam of the staff and the interaction wirh Dr. G
Feb 8, 2021
Everyone was friendly from the beginning. When we walked through the door we were welcomed with a hello. The wait was not long and all the staff was friendly therefore the experience was really good and I would recommend Elite Eye Care to anyone.
Feb 3, 2021
Everyone was very kind and welcoming. No judgement there and only kindness and understanding!
Jan 31, 2021
Dr Patel was amazing. We absolutely loved seeing her. The gentleman that helps pick out the glasses, is outstanding! He is a key business driver! Don’t ever let him go because he is literally a gem!
Jan 29, 2021
Jovial staff the desk. Professional throughout.
Jan 28, 2021
Always a pleasure to visit this office. Never have to wait more than few minutes of appointment time. Staff is friendly and professional. Dr. Gutierrez is pleasant and efficient, and will take time to answer queation.
Jan 21, 2021
Dr Tamara and everyone in the office are great team great service and Always treat you as Family Adnan Abukhater
Jan 19, 2021
Always a flawless experience with Dr. G and her entire staff especially Jocelyn!
Jan 15, 2021
I was very impressed by the girls in the office and the Dr. excellent customer service
Jan 14, 2021
Dr. Tamara is very thorough and takes her time to do your eye check up thoroughly. I refer everyone that’s ask to Elite eye care.
Jan 12, 2021
The staff is super friendly and helpful. They get you in and out quickly and explain everything.
Jan 6, 2021
I’ve been coming to Elite Eye Care for several years now. I’ve never had a bad experience. The staff is always friendly and makes an effort to know their customers. This visit I met with the new doctor, Dr. Patel. She was very thorough and is a great addition to an already great staff.
Dec 23, 2020
Nothing but good things to say
Dec 21, 2020
My first visit. The staff was friendly. I am looking forward to my next visit
Dec 20, 2020
Outstanding customer service and Michael,Tamara and the staff are always friendly and helpful. Highly recommended
Dec 16, 2020
Every member of the team here was very kind and helpful throughout the multiple appointments I had.
Dec 11, 2020
Very professional and comfortable!
Dec 11, 2020
Always a pleasure to see Dr Gutierrez, their professional staff always creates a great vibe when I go in for a checkup. Would recommend to anyone.
Dec 2, 2020
Elite Eye Care is the best Optometrist I have ever experienced. They strongly believe in Customer Satisfaction and Customer CARE. The Employees make you feel right at Home.
Dec 2, 2020
Everyone is so nice! They have great follow through and always go above and beyond.
Dec 1, 2020
Jessica and all the employees l had contact with, were polite and helpful during during my visit
Dec 1, 2020
Very friendly service, the answers to my questions were clear, and great options for frames based on my financial situation. I definitely recommend Elite Eye Care.
Nov 29, 2020
Awesome staff and doctors. I was treated by all with a warmth and friendliness as if we were all family. Everyone, without exception is great at what they do.
Nov 25, 2020
Dr. Gutierrez and staff have always been very professional and easy to work with. I have been a client of theirs for years. Love this team!
Nov 24, 2020
Everyone at Elite Care provides excellent eye care. They are professional, helpful and very friendly. I always enjoy visiting for my annual checkup. In addition, during this Covid pandemic, they are being extremely careful with people visiting the office, separating patients, sanitizing, etc.
Nov 17, 2020
Excellent service, professional environment and courteous staff.
Nov 13, 2020
Both Eye Doctor and staff are very friendly and knowledgeable. Greatest place to get your eyes checked and understand what is needed or not needed for better vision.
Nov 12, 2020
Both Eye Doctor and staff are very friendly and knowledgeable. Greatest place to get your eyes checked and understand what is needed or not needed for better vision.
Nov 12, 2020
Both Eye Doctor and staff are very friendly and knowledgeable. Greatest place to get your eyes checked and understand what is needed or not needed for better vision.
Nov 12, 2020
First time going here. Everyone was super nice, helpful, and knowledgeable. They were able to answer any of my questions and made me feel comfortable. I enjoy going to places like these where I’m unaware (first time getting contacts) that already inform me before I have to ask questions.
Nov 8, 2020
Excellent customer service as always 👌
Oct 31, 2020
Your staff is always so helpful and courteous. Thank You so much.
Oct 30, 2020
Friendly staff and very nice service all around
Oct 27, 2020
Friendly, knowledable staff. Love this office!
Oct 22, 2020
Dr. Gutierrez and her staff were GREAT.
Oct 15, 2020
The Staff very Friendly and Efficient! Lots of Beautiful designer glasses to choose from!! Highly recommend
Oct 15, 2020
Dr.Gutierrez- as always helpful, professional and keep on doing a great even with the Covid19 guidelines. Thank you.
Oct 15, 2020
Honestly the best eye Dr I have found in nevada EVER! She took her time with me and explained everything. Won't be goin anywhere else !
Oct 12, 2020
I've been going to this practice for YEARS now. Always the .ost amazing staff and doctors. I refuse to go anywhere else.
Oct 12, 2020
Staff were professional and accommodating. Dr Gonzales was friendly and professional too . The place was neat / clean. Raquel the assistant was very nice. They reminded me about my appointment in advance too so not to miss my appointment. Excellent service.
Oct 11, 2020
Great office, helpful, knowledgeable and the staff is always great
Oct 8, 2020
Everyone at this office is amazing!! So happy our eye insurance changed and was able to go back! They’re the best!
Oct 7, 2020
Very nice people , I will extremely refer to a friend and family .
Oct 6, 2020
Dr. Gutierrez was very thorough and professional. The whole team was very polite and professional.
Sep 30, 2020
Elite is always top notch
Sep 29, 2020
Dr Tamara is the Best looking optometrist in Las Vegas period and very good as well
Sep 25, 2020
Staff is very friendly and efficient.
Sep 24, 2020
Always a pleasure to see staff and Dr. Gutierrez they are professional friendly and caring.
Sep 23, 2020
Excellent customer care; personalized and professional.
Sep 23, 2020
Great staff always get treated very well
Sep 17, 2020
Dr. Gutierrez at Elite Eye Care is AMAZING! The staff is also very friendly and informative. My husband doesn't like seeing new doctor's but he really liked Dr. Gutierrez as well. They have a wide variety of frames and even high end designers too. We just moved here and I am grateful to have found our new forever eye doctor. If you are looking for a new eye doctor look no further. I highly recommend Elite Eye Care.
Sep 8, 2020
Dr. Gutierrez is wonderful. She explains everything and is very knowledgeable. The staff is fantastic. They are professional and friendly and greet you by name. Jenny is so helpful in selecting frames and providing feedback. I highly recommend Elite Eye Care.
Sep 3, 2020
Fantastic service! Very grateful for the attentiveness I received during my visit. Super educational in regards to small things I can do along with insurance benefits.
Aug 28, 2020
I was very pleased with my eye examination. Dr Gutierrez and her staff were very professional, friendly and thorough.
Aug 27, 2020
I am very pleased again with the service and attention I receive when I am at this office. The whole team makes me feel cared for.
Aug 26, 2020
Dr. Tamara Gutierrez and staff are friendly great service always on time service I recommend them very highly
Aug 25, 2020
Everyone is incredibly nice and helpful and Mike specifically makes the whole process easy before you see the doctor and when picking out glasses he broke down all my options based on what would fit my use for them best as well as pricing of those options. As a life long glasses wearer this is by far my favorite office to go to.
Aug 23, 2020
Besides going there for services, I like going because the staff is funny and like to converse.
Aug 22, 2020
The team is excellent each and everytime I'm in the office but recently I needed help with a situation twice this week and Jocilyn went above and beyond to make it happen. Kudos to the team!
Aug 21, 2020
Very very professional atmosphere in this office, we arrived 30 minutes late (I honestly thought that was our appt time) yet they still let us keep our appt and were quite polite and understanding. Always prompt, never a long wait and Dr Gutierrez is the best!! Would highly recommend!!
Aug 20, 2020
Im just gonna say the staff and the support is unparalleled to any. All of u are awesome thank u so much. Ryan. G.
Aug 17, 2020
I have been going to Elite Eye Care for probably close to 10 years and I cannot say enough great things about this staff. The girls know me by name and always make a point to say hello and ask how I’m doing. They are incredibly polite, fun and professional and always have trial lenses on hand for me when I forget to place my contact lense order in time. I wouldn’t take my business anywhere else. Great job guys, thank you for everything you do!
Aug 13, 2020
Always am impressive team in this office. Educated, kind, accommodating... So personable while being time efficient. Dr G has been my Dr for several years. Her level of knowledge is obvious yet she takes all the time you need to explain everything. She asks about work, home, family. You feel like she has a genuine interest in your everything!! I trust my two children in her care as well now. She is so patient with them and what could appear like intimidating machines, she talks them through it step by step so they understand the process. And she answers all their questions! (Even the random gross ones from my 7yr old son!) Thanks Dr G & your incredible team!!
Aug 13, 2020
Amazing customer service and care for their patients. Wouldn't go to any other place for my vision. Thank you.
Aug 11, 2020
All staff was super friendly. All very helpful. Would highly recommend.
Aug 11, 2020
It's our first time in this clinic. My daughter and I had a very nice experienced. Thanks to my friend who recomended us to this place. Such a nice workers and very neat place. They explained a lot of details well..
Aug 11, 2020
Dr. Patel is an amazing doctor with vast knowledge. We love going to this clinic. Friendly staff and clean environment.
Aug 8, 2020
I've been going to Elite Eye Care for years. This was my 1st visit with doctor Patel, she was thorough, professional and very personable.
Aug 7, 2020
Very courteous helpful friendly staff. Dr. Gutierrez was wonderful. I was so glad she was recommended to me. She explained everything thoroughly to me.
Aug 5, 2020
Staff was exceptional ! Everyone was so nice and friendly.
Jul 31, 2020
Great professional service!!
Jul 30, 2020
I'm so glad to have found Dr. Gutierrez and her team at Elite Eye Care. I have been a patient of theirs for over two years after my former doctor of 20 plus years retired. The team at Elite Eye Care are professional, kind and efficient. You can tell they enjoy what they do and the environment they are in. I can't say enough great things about Dr. Gutierrez. She listens, is thorough With your examination and you feel comfortable asking questions
Jul 30, 2020
Very helpful and informative on how my eyes are and how to make them better.
Jul 23, 2020
Everything to me is satisfactory from the staff to the Dr. Tamarra Gutierrez,they are all great,I personally recommend you see them....
Jul 23, 2020
As always the service was outstanding and great. Mike is great and listens to what you have to say and takes care of it.
Jul 18, 2020
Elite Eye Care provides a customer-centric experience from the moment you walk in for an exam to the time you get your glasses/contacts. Even then, if you have issues after receiving your new eye product then they are more than willing to promptly assist and ensure your needs are met. As someone who’s been wearing glasses since before I could talk, my eye care is a priority and they make it obvious that it’s a priority for them as well. Thank you, Elite! You always go above and beyond and I couldn’t be more grateful.
Jul 17, 2020
Great service very prompt and on time answered all my questions. Would recommend dr Gutierrez for sure. Awesome service👌🏼
Jul 16, 2020
Whenever I come into this office, I always feel like my best interest and happiness is of the highest importance to everyone here. I have been coming here for about 5 years now and don’t plan on changing anytime soon.
Jul 15, 2020
Professional staff, professional office!!
Jul 15, 2020
The customer service is amazing! Its like walking in to your family's business...
Jul 9, 2020
GREAT SERVICE!! AMAZING PEOPLE!! Best eye doctor in Vegas! 10/10!
Jul 9, 2020
First time patient. Great customer service; staff was very friendly and they explained everything. Dr. Patel was not only thorough but patient as well.
Jul 4, 2020
The office environment was great, helpful and friendly staff, easy location to find.
Jun 30, 2020
Once again I want to thank you all for your above and beyond assistance with your service and my new glasses. The staff is friendly, accommodating and very knowledegable in all things eye care.
Jun 28, 2020
The team at Elite Eye Care are always so helpful. This is why we continue to return each year!
Jun 27, 2020
Everyone on the staff is so nice and like family since we see them every year!
Jun 27, 2020
Elite Eye Care is the Best there is; I've been coming here for years and they always go above and beyond to provide the best experience possible. You're always greeted with a smile (that's hard to pull of when wearing a Covid mask :p) and they're truly looking for your best interest. Eye exams don't feel rushed and they provide you all of your options without trying to sell you on the non-necessities. Whether your priority for eye care is style, comfort, reliability, or all 3 then you need to check out Elite Eye Care.
Jun 26, 2020
Great professional service as usual.
Jun 22, 2020
You will be so pleased with this highly professional and caring team. The Doctor is through, careful, and very attuned to your eye care issues and needs. The stuff is responsive and take their time to make sure you are thrilled with your experience. I highly recommend this group.
Jun 21, 2020
I went here for my first ever pair of glasses and now contacts. I definitely recommend this place especially if your new to eye care like me, and if your not you can be in and out real quick like my wife when she needs a new prescription. Never had a long wait to be seen even when I called for a same day appointment. The team has been amazingly patient with me even when I'm blinking during imaging and learning to use contacts. They've been great at answering any and all my questions. When I leave I feel well educated on the condition of my eyes and feel confident that they've done their best in assisting me.
Jun 19, 2020
They were so professional, friendly, and respect the 6ft rule.I felt appreciated and cared about.
Jun 16, 2020
I went in for a new glasses prescription, which they did great. Five stars on that. On everything they failed. They took a medical history which includes several serious eye problems none of which were ever mentioned. The history they entered into the computer was wrong, and I saw and said something about, but I don't know if it was corrected. The doctor asked for extra pictures of my eyes but when they were taken I got sent to the lobby to see if I wanted to buy glasses from them. No follow up. To just get a prescription for glasses (I wasn't asking for contacts) I would say go, but if you want a doctor, hard pass so far.
Jun 13, 2020
I have been a patient at Elite Eye Care for several years. They have always been very kind, professional & accommodating. I highly recommend to anyone!
Jun 10, 2020
Dr. Marilyn Gonzales was fantastic and so was the staff! Looking forward to picking up my new glasses!
Jun 8, 2020
Thank you so much for being so professional and making it easier for us to get checked. When I walked in the staff were sanitizing everything. Your office is so clean and your following all of the guidelines and procedures on keeping everyone safe. The ladies are so helpful when it comes to choosing your glasses and explaining what type of lens you need and making it easier on making your selection. Thank you for having an amazing team.
Jun 5, 2020
This practice has it all. Very fine doctors, very fine opticians and, of course, polite and helpful support staff at the front desk. It is a pleasure, not a chore to have my annual eye exam here at Elite Eye Care
Jun 4, 2020
Great staff and very helpful. Enjoyed my visit. Always enjoy my yearly visits.
May 30, 2020
Yosaline was really nice and speaks Spanish so it really helped, the place was clean and the service was amizaing.
May 27, 2020
My family & I have been coming to this facility for over 10 years and the service has always been amazing! Dr. Gutierrez is very personable and Jocelyn is always sweet and helpful (as is most of the staff).
May 26, 2020
Great place Good price's I really had a great experience everyone's so nice
May 22, 2020
Great customer service. Entire staff is super friendly and knowledgeable I was in and out quickly and they are very diligent about sanitizing.
May 20, 2020
Everyone involved with my visit was very pleasant, knowledgeable and helpful. I was very happy with the experience . I felt very comfortable that I will be completely satisfied with my new glasses. Thank you
May 16, 2020
Friendly staff and always professional!
May 15, 2020
The staff, starting with JD, and ending with Dr. Gutierrez, were kind, polite and professional. They were somewhat thorough in their CoronaVirus protocol: only one to two patients allowed in at a time, take temperature, fill out symptom and trace contact questionnaire, small square alcohol pad wipes used to sanitize machine surfaces, staff and patients wear masks, and some staff wear gloves. Concerns: cross-contamination with gloves as staff leaves room and proceeds to another with same gloves, touching door handles and other surfaces between rooms and patients and only 1 or 2 small square alcohol wipes used to clean multiple machine parts (more than likely not 70% or higher alcohol and too dirty to be thorough enough to clean that many parts with 1 or 2 squares).
May 14, 2020
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Great service and a friendly staff. Whenever I leave I feel they've done their best with caring for my eyes/needs. I always feel I've got all the information I need when I leave. Definitely recommend!!
May 13, 2020
Once again very pleased with the service at your office. The staff is very pleasant and informative. Will continue to take advantage of your professional services.
May 13, 2020
Elite eye care is amazing. They are doing everything they can to keep their facilities safe and clean. Tina was great in assisting with setting up my appointment. JD was very kind in her greeting to me upon arriving and Mike assisted with promptness. I'm an elite customer for life!
May 2, 2020
Amazing customer service. My needs for my vision were well taken care of. They properly sanitized and disinfected everything due to current pandemic before and after every step.
Apr 29, 2020
Jocelyn is very nice & helpful!!!! The other 2 women who work in the front were either to busy or didn’t seem like they like to work with patients!!!! No greeting when you walk in or don’t seem friendly & this is what as a team it is to keep customers wanting to come back!!!! So sorry!!!!
Apr 28, 2020
Love going to Elite for my eye exam ! Friendly staff ! Joselyn is the BEST!
Apr 22, 2020
professional staff and good service
Apr 18, 2020
I truly believe Elite Eye Care specializes in excellent service. Jocelyn was very friendly, patient, and helpful throughout the process. The doctor was also personalized and friendly in how she interacted with me. Nice clean office. Thank you for a pleasant eye exam/prescription lens ordering experience.
Apr 17, 2020
Amazing staff and office! We have been a patient of Dr. Gutierrez for years. During the recent pandemic, my daughter broke her glasses which required her to have an emergency visit. Mike got us in, same day and took great care of us and making sure to sanitize everything keeping the atmosphere completely comfortable during this unforeseen time. He was highly knowledgeable, professional, and listened to what my daughter was looking for in terms of style. Highly recommended this Eye Care office to adults and kids!!
Apr 11, 2020
Of course I have an urgent eye need during this whole Corona virus outbreak. I gave Elite Eye Care a call and they got me an appointment right away. When I showed up, I was pleased to see they were so clean, and the staff Joselyn and Mike were so kind and efficient. The doctor took care of me and had me on my way! Will definitely recommend to friends and family after this time we are living in. Thank you everyone!
Apr 8, 2020
Always happy to go get my eye check ups with all very friendly doctors and employees. And all those name brands eye glasses . Love it
Mar 19, 2020
They really take their time with you. I didn’t know what I wanted and Mike took his time with helping me find what I would be happy with.
Mar 14, 2020
Phenomenal staff and doctors! Very attentive and knowledgeable across the board. Can't imagine how my experience could've been any better.
Mar 13, 2020
Entire staff was very friendly. I was in and out in minimal time. Special thanks to Jenny for helping me pre-fill out some information on the paperwork!
Mar 8, 2020
Absolutely great experience very professional and very welcoming my entire family gets seen here we love this place
Feb 29, 2020
I have nothing but praise for the excellent service that was provided by Elite Eye Care located at 7775 S. Rainbow Blvd. Las Vegas, NV. My appointment was setup by Jaydee, and she is an excellent customer support agent.. I was greeted very warmly by the staff upon my arrival in a very relaxed environment. I was then greeted by Raquel, who is so nice and made me feel very comfortable. Then, I met with Dr. Tamara Gutierrez, she answered all of my questions and explained the tests that was given and the results. Next I met with Jocelyn, who was very nice and helped me to select the frames that I liked as well as staying within my budget. Overall, this is the best experience that I have had with a vision care facility. I am a very happy customer and highly recommend Elite Eye Care to anyone that want excellent vision care. They are the Best! I give them 10 stars! Dr Gutierrez is a star!
Feb 26, 2020
I really love the staff and how they are always on top of my check ups and very accommodating with my appointments. Love that they are open on Saturday too. Great customer service and my doctor always has time to just breathe and chat with me. I never feel rushed no matter how busy they are.
Feb 16, 2020
Great service! Very pleased with the staff and facility.
Feb 14, 2020
Always a pleasure coming to Elite Eye Care! Love the team! Love the doctors! I always find glasses that I want! If you have the means, I highly recommend coming here!
Feb 13, 2020
My visit was outstanding friendly staff & eye doctor the office is warm feeling as soon as you walk in. I live far from here but well worth the drive I found my new eye care place thank you.
Feb 9, 2020
High tech equipments, very professional, courteous and friendly employees, noticed equipments being sanitized before a client uses it. Thank you
Feb 8, 2020
Friendly professional facility has the best staff and Doctor. Everything was explained to me and it was a wonderful experience
Feb 4, 2020
Great team and Great doctor. Super easy experience
Jan 28, 2020
Excellent visit can’t wait till next time
Jan 24, 2020
Such a unbelievable staff a very welcoming atmosphere I was in n out very professional! 🤙🏽
Jan 23, 2020
Love the office and everyone it in but this is the second year in a row they haven’t had the contacts the doctor wanted me to try in stock so I’ve had to make two separate trips two years in a row. Once for my exam and then once about a week later to try on the contacts and be fitted for them. It’s just obnoxious having to come back and fourth, other than that they’re great
Jan 19, 2020
always great to see everyone and all your crew is just super, Joslin was great as always.
Jan 17, 2020
I was very pleased with every aspect since calling to make an appointment. Originally I had an appointment that I had to reschedule which they easily accommodated me with. From my arrival all the staff was very friendly, professional and efficient. I did not have to wait long to be seen and was very satisfied with the information Dr. Gutierrez had shared with me and helped me understand about my eyes. I would definitely recommend this place and look forward to working with you all in the future. Thank you!
Jan 16, 2020
I would recommend Elite Eye Care for your eye care needs. We have being going here for a few years now and have found the staff to be friendly from the time you check in until you leave. We see Dr. Gutierrez and feel she does a great job, and we have never felt rushed during our exams. Great office.
Jan 12, 2020
Always a pleasure coming in. Staff is super friendly and very professional. Dr. Gutierrez is the best!
Jan 11, 2020
Wonderful appt! Office clean and organized. Staff and Dr. well trained and welcoming. I felt well cared for👏👏
Jan 11, 2020
I’ve never felt more welcome! The staff was insanely nice and helpful! I was out of my comfort zone because I’ve never needed glasses before but they made me feel comfortable and welcome! Highly recommend.
Jan 10, 2020
Hands down the best eye doctor in town. Amazing service from front desk to exam to selection of glasses.
Jan 8, 2020
I love Elite Eye Care! They treat my family with respect and professionalism every time. I recommend to anyone looking for an optometrist.
Dec 28, 2019
Great doctor,wonderful,knowledgeable,nice ,friendly staff.Thank you!
Dec 1, 2019
Our experience was amazing! The staff are knowledgeable, kind, effecient, and so helpful!
Nov 22, 2019
Super 5stars to the dr and staff prompt and on time
Nov 16, 2019
Dr Gutierrez was absolutely lovely. This was my very first eye examination ever and it was wonderful. All staff were friendly and professional
Nov 15, 2019
you allways follow up after my visits and it makes feel that you care about my wife and me and and that is very important to us to feel that we are treated with care ..
Nov 13, 2019
Dr. Tamara Gutierrez and staff always treats me like family. Never hesitates to answer any question that I may have and always makes sure that you’re comfortable while there. Much love and appreciation. Always...
Nov 13, 2019
Dr Tamara was the best. She answered all my questions and concerns. Have been going to Elite for years, and will continue to in the future.
Nov 7, 2019
They’re always friendly and super helpful. The whole staff knows their stuff when it comes to eye care and just any questions in general related to your concerns! Not to mention; they have the best selection of frames and the latest lenses to make sure you’re going to look your best while feeling great about yourself!
Nov 6, 2019
Great Doctor , very professional and took the time to fully explain everything.
Oct 31, 2019
I love this place everyone is very friendly specially Michael he always knows what is the best for me and my family
Oct 30, 2019
Great Staff! Everyone was very nice and respectful. Did not try to up sell. Just very up front and honest.
Oct 30, 2019
I love this place. The staff is so friendly and accommodating. Dr. Gutierrez is professional, knowledgeable and friendly. Testing is quick and efficient. Everyone makes an effort to know you and make you comfortable. And, at the end, they have a terrific selection of frames to chose from.
Oct 25, 2019
I have never had such a successful trip to a doctor's office. They were friendly, and it felt like meeting up with friends I have never met. They could easily understand what was going on with my eye sight, and a solution as well.
Oct 20, 2019
Very good and knowledgeable!! Great selection of glasses...
Oct 19, 2019
Dr. Gutierrez and her team are always friendly and very helpful. I've been going to them for 5+ years. They have a great office with an awesome selection of eyewear. Would recommend them every time!
Oct 16, 2019
Elite Eye Care staff are friendly, knowledgeable, and helpful. Dr. Gutierrez thoroughly explained the results of my exam and all my options. Although they have a great selection of eye-wear, I never have been pressured into buying glasses.
Oct 13, 2019
Excellent service. Been getting my eyes examined since I was 4 years old and that was one of the best exams I’ve experienced. Extremely professional.
Oct 12, 2019
Came in to Elite Eye Care recently for an overdue annual eye exam. Overall First Class experience - everyone at the front desk was super professional and courteous. Every time I interacted with the team members, I was helped on a first-name basis. Dr. Gutierrez was very informative about the health of my eye during each step of the exam and contact lens fitting process. Answered all my questions thoroughly and provided excellent suggestions for improving my vision. It is very clear she is a leader in the industry. I didn't know this quality of customer service even existed until I visited Elite Eye Care. I will not hesitate to recommend to anyone. My expectations were beyond exceeded. Already looking forward to coming back again soon!
Oct 10, 2019
very professional staff with excellent good customer service. Dr Gonzales was very professional and friendly.
Oct 9, 2019
Dr was very concerned and thorough also informed me about everything she saw
Sep 29, 2019
Been going to Elite Eye Care since I moved to Vegas 11 years ago. Great team love everyone in the office..
Sep 29, 2019
Great staff better then family They are aces!!!
Sep 26, 2019
Amazing eye doctor's office!
Sep 14, 2019
Love Elite Eye Care. Always friendly & professional.
Sep 1, 2019
I am without words to define the "Always Perfect" experience of my and my wife's visits to Elite Eye Care. No matter which of the two Splendid Doctors-end result is topped off with the caring professional staff, not to forget Michael. Michael always puts the "End Result" together for a flawless eyeglass and vision checkup. The frame selection is always on top for the current trend. I will continue to recommend Elite Eye Care for my Only Choice. Thanks to everyone there!
Aug 25, 2019
Elite Eye Care is the Best.
Aug 23, 2019
The staff here is exceptionally pleasant, informative, warm and friendly. All offices should have the staff that we find here.
Aug 22, 2019
They are always awesome. I really enjoy my visits, they are knowledgeable and friendly and I never feel pressured into buying anything I don't want.
Aug 17, 2019
Dr. Gutierrez was amazing, she’s friendly. She definitely listens to what you have to say and takes care of you. Wouldn’t recommend anyone else but her. Her staff is great too lady at counter was well knowledgeable when it came to my insurance and mike was really helpful too.
Aug 14, 2019
Dr. Gutierrez and her team are absolutely lovely! They employ state of the art technology and make you feel cared about as a patient. Their office is timely in regards to appointments and everything is explained from paperwork, to the examination process to financial information. I have been seeing Dr. Gutierrez for years and will continue to trust her and her team with my eye care and health.
Jul 31, 2019
The entire office staff made our experience a good one. This is an office that practices professionalism to the maximum, and all very pleasant, efficient, and helpful employees. It's more like a well balanced family. I wouldn't change a thing.
Jul 29, 2019
Have been looking for a good eye doctor for my kids for some time now. Last two places didn't work out (one had incredibly LONG waits; the other was okay but the service was lacking.) This was our first visit for my 10 yr old. Super friendly office staff. Doctor was very thorough. Good selection of kids eyewear. Pricing (with VSP vision) was reasonable. Will return for annual visits for my other kids.
Jul 22, 2019
Staff is very helpful and informative. They keep you updated on wait times. Doctor Gutierrez looks for your best interest and what works for you efficiently.
Jul 20, 2019
I've been a patient for many years and although I don't live close anymore, I wouldn't think of finding another Dr.
Jul 20, 2019
I haven't been to the eye doctor in over 10 years! I went to see Dr Gonzalez the other day, and I couldn't be happier with my experience. She was funny and engaging, she explained everything clearly and explained my options with my best interest in mind. The staff was really friendly and welcoming. The location is really convenient for me. I am so grateful to have this facility in my neighborhood.
Jul 17, 2019
The Doctor & staff were very attentive , professional and friendly.
Jul 10, 2019
Excellent service! Staff very friendly Made a call one day Was seen and eye issue resolved very next day!
Jul 9, 2019
I have been going to this office for many years and I wouldn’t consider going anywhere else!
Jul 6, 2019
Phenomenal care from the front of the house to the back. Thanks for what you do! Their selection is great and they go out of their way to make patients comfortable. Keep up the great work guys!
Jun 27, 2019
Efficient staff, friendly and pleasant atmosphere
Jun 26, 2019
Everyone was very professional and had great attitudes a pleasure to work with 👍🏻
Jun 22, 2019
I see Dr. Gonzales. She is Excellent!!!
Jun 20, 2019
I notice the cleanliness of the office, the welcome feeling from the staff, and the importance Dr. Gutierrez shows when reviewing my tests. I'm very pleased with the over feel of the office.
Jun 15, 2019
This was my first time going to Elite Eye Care. I am VERY happy I did. I was looking to have an eye exam and purchase new glasses, maybe even look into contacts. The staff here were VERY friendly and professional. I couldn't be more happy with my visit! THANK YOU!
Jun 14, 2019
excellent online presence, done very professional, easy access.
May 28, 2019
My first visit: Elite was referred to me and I am glad I followed through. The staff and Dr. is very courteous and professional. I did not have to wait around in the reception area, they got me in within a few minutes and the exam was very thorough. The fitting for my contact prescription seams to be correct the first time. Other Dr. I have had to go back several times to get the correct prescription. Overall, the experience was great. I highly recommend them.
May 20, 2019
The doctor took her time with me to ensure my glasses prescription is correct.
May 19, 2019
Quick and easy. Happy place
May 19, 2019
Always a pleasant experience at Elite. 5 Stars.
May 11, 2019
Dr Gutierrez was awesome. Always a friendly staff to assist. Jocelyn especially, who took the time to help me select the perfect frames.
May 11, 2019
I was pleased to visit your office and discover the Dr is progressive and young. The Office Manager, Michael was of utmost help.
May 7, 2019
Dr Gutierrez & her staff are amazing! I DREAD getting glasses & I was able to be prescribed one left eye contact for reading & the other eye is good enough for distance. The two together adjust/accommodate the other so I can see without glasses! I wasn’t wanting contacts again, as I wore them for many years a long time ago, but this one is very comfortable & I was able to get the daily, disposable ones. No cleaning, disinfecting & all that stuff. I just wear it, then toss it & use a fresh one the next day. I’m still getting used to it, but so far, it has been GREAT! Really, you don’t know how happy this makes me! Yay, Dr Gutierrez! I wish I remembered the name of the young man who assisted me, as well. The entire staff is great & my daughters & I have been seeing her for about 9 years.
May 7, 2019
Good people fast service second visit
May 7, 2019
Best eye doctor I've ever been to. Took me 10 years and 4 different eye doctors, but I'm happy to have found one that is knowledgeable and cares about their patients. Pleasant office as well. Strong recommendation here.
May 6, 2019
Always a great experience. Everyone is so nice and helpful. I am glad my vision check ups ate in their care.
May 3, 2019
Always an amazing, quick and simple! Best ophthalmologist in town!
May 3, 2019
As always great staff Every time I have an appointment at this location also dr Tamara Guteriez always helpful with information on what I may be going thru with my eyes and products in her store always happy with end result here thanks you guys
Apr 30, 2019
Been a patient here for the past 12 years as a kid. Service has always been great here and very kind staff! Always keeping their machines and options up to date!
Apr 26, 2019
The doctor was good. Joseline is amazing!!!
Apr 25, 2019
The atmosphere in the office is welcoming, and the staff are very helpful. Dr. Gutierrez Made me feel at easy and answered all my question.
Apr 23, 2019
Amazing staff all around the office & Dr. Gutierrez is amazing and thorough. She explains everything and ensured I was comfortable before I left. Would recommend to anybody
Apr 12, 2019
Dr. Gonzalez was great! She’s very particular in her processes and tells it like it is (Plus everything was explained in a way that made sense). Diane and Mike were great in assisting with getting my appointment started and helping me select glasses that were perfect for me. I can’t wait until my next Elite Eye Care visit!
Apr 11, 2019
I have been coming here for about 5 years and have not been disappointed. The staff is very courteous and helpful and took care of all my needs.
Apr 10, 2019
Always treated to the the highest standards
Apr 6, 2019
Great service as always. Appointments are always on time and the staff is knowledgeable and friendly.
Apr 3, 2019
Awesome service! Would highly recommend!
Mar 31, 2019
Everyone in this office are great. It’s a pleasure to go somewhere even after a year and everyone is so welcoming.
Mar 31, 2019
They're so nice and professional. Will absolutely recommend to everyone I know.
Mar 29, 2019
Best eye doctor that I have seen in the last decade!
Mar 28, 2019
Staff was very friendly and funny. Made for an enjoyable experience.
Mar 28, 2019
I love elite eye care. Everyone is very friendly and helpful. They go out of their way to make you feel welcome and valued.
Mar 24, 2019
YOUR STAFF WAS AND IS PROFESIONAL,KIND, AND VERY "USER FRIENDLY THANK YOU PROFESSIONAL
Mar 23, 2019
Staff always friendly and Professional and a great selection in glasses.
Mar 23, 2019
All of the staff were very courteous and helpful in answering my questions . Took time to make sure I was happy with my choice of frames.
Mar 22, 2019
I've been a patient here for about 10 years and I love going here. Dr. Guitierrez is always very nice, very efficient, and super helpful. Her technicians and receptionists are always kind and helpful when picking out frames.
Mar 22, 2019
I was treated perfect and professional as I always have been
Mar 14, 2019
Great equipment and staff
Mar 14, 2019
My experience at Elite Eye Care was excellent. The exam was thorough and all the staff was friendly and helpful.
Mar 13, 2019
Amazing service. Great location and easy to find. The doctors were great😉😎
Feb 25, 2019
Dr. Gutierrez was great about answering all my questions honestly. She and her staff are professional while being very friendly. They also made it very easy for me to pick out new frames that fit my melon head and made me look intelligent and stylish.
Feb 24, 2019
Excellent! I have been a patient with elite eye care for years now. The staff are so friendly and knowledgeable. They really care about their patients and take time to explain and go over every part of the visit. The financial part is also explained thoroughly so there are no surprises. Dr. Gonzalez is so caring and never rushes the consultation. I am impressed with this team and have nothing but good things to say about them all. Thank you!
Feb 17, 2019
It was an Outstanding Experience!
Feb 14, 2019
Absolutely love this doctor, she is honest, caring and mostly treats you like a human being. If you want a wonderful, honest and funny eye doc...well she’s the one. I can’t say enough about her so you will have to go and see for yourself, you won’t be disappointed I PROMISE.
Feb 13, 2019
Friendliest staff I've ever dealt with. So professional yet the atmosphere is comfortable. I recommend this business highly.
Feb 13, 2019
The staff was courteous and welcoming. Greeted and assisted me as soon as I walked in the door. Dr Gutierrez was very professional and had great Dr. patient relationship.
Feb 10, 2019
You’ll love it here and love everyone.
Feb 7, 2019
Dr. Takes her time, I never feel rushed. Very thorough
Feb 4, 2019
I always enjoy going to your office. My perscriptions are spot on! Your staff are professional and friendly so I have problem bringing my kids for their glasses. Thank you for always being wuick to help with any problems as well. I look forward to seeing you for years to come!
Jan 31, 2019
Elite Eye Care provides a great service and offer a wide arrange of affordable eyewear. I was in fir a routine eye exam and they got me in quickly without ay fuss. Dr Tamara G is amazing and always a trip to interact with. Highly recommended!
Jan 27, 2019
Very helpful staff who always is willing to help.
Jan 26, 2019
Friendly & helpful, very clean, neat facility. Thank you!
Jan 26, 2019
I’ve been going to Elite for nearly 12 years. They truly are the best there is in all aspects of eye care and business.
Jan 25, 2019
Excellent service by very courteous, friendly and knowledgeable staff
Jan 24, 2019
Dr was super friendly and made us feel like we had been patients forever even though it was our first time. Super fast service and the entire staff was friendly.
Jan 17, 2019
I love the atmosphere of this office and the staff is very friendly and helpful. I really like that they converse with you, asking how you’ve been if they haven’t seen you in a while or what your plans are for the day, because it makes me feel more comfortable. I also like that they explain everything throughout the exam and have answers to any question you may have.
Jan 17, 2019
Best Optometrist office in town and I’ve been to plenty. Staff is extremely professional and caring. Selection of frames are always the best. Wait times are minimal. Both optometrists are great. My last visit she spent 15-20 mins just hearing my concerns and addressing them. Much better than going to other offices waiting for 30 mins to be seen only to spend less than 5 mins with a doctor. Been coming here for years . You won’t be disappointed.
Jan 13, 2019
Eye appt with Dr Gutierrez was very informative and productive. Having visions problems and worked thru a new prescription and Optimap pictures of the eyes.
Jan 9, 2019
I trust Dr Gutierrez and her staff. They are very helpful and efficient. They are a pleasure to work with.
Jan 8, 2019
Dr. tamara Gutierrez and staff have always been professional and friendly. It's always a pleasure to visit their office and have my vision test done. Excellent service.
Jan 2, 2019
Staff is always pleasant.
Dec 30, 2018
The staff and doctor are friendly, helpful and knowledgeable, and I was treated with respect. The product selection is great too. Been here twice in 3 years, 10/10 will return again.
Dec 30, 2018
This was a very good experience. The staff were very professional, very helpful, very polite. When I left I didn't have any questions unanswered. I felt like that was time well spent.
Dec 22, 2018
have always loved the fast easy and Joslyn has a good eye for your face when it comes to picking glasses :)
Dec 10, 2018
Wife and I have been going to Elite Eye Care for a number of years now. Great selection of frames from inexpensive to higher quality expensive frames. Always found the staff friendly and very professional
Dec 8, 2018
Vey kind and respectful staff, Completed exam and results explained. Very patient in selecting the glasses I needed.
Dec 5, 2018
Everyone at Elite Eye Care was great! They also have a superb selection of frames & brands!
Dec 5, 2018
Great staff....always pleasant and helpful. Appointment always starts on time.
Nov 29, 2018
Doctor Gutierrez is very nice and thorough. She definetly is a five star rating. The girls at the desk are very nice and helpful. Before I saw the optometrist, the girl who took care of me was very friendly and knows her job very well. I didn’t have the gentleman who works at the glasses counter, but He took care of the other customers promptly with a great attitude.
Nov 28, 2018
Elite Eye Care staff us friendly, professional and very helpful.
Nov 28, 2018
As always, Elite Eye Care is nothing but professional, quick and the best! They never disappoint with anything and always deliver on timing, cleanliness, and customer service!
Nov 22, 2018
very professional group of people that helped my wife and i
Nov 20, 2018
Awesome staff, great customer service!
Nov 16, 2018
Friendly and knowledgeable staff. I’m always pleased with their excellent service
Nov 11, 2018
It was great visit went there without an appointment , took me in quickly no waiting I was out of there like in 45 minutes with full eye checkup and ordered new pair of prescription glasses
Nov 10, 2018
Very professional. The assistant was efficient and nice. The doctor had a great personality and really seemed to know her stuff. I'm going back for tests after the holidays.
Nov 1, 2018
I love Elite Eye Care!! All the staff and Doctors are fantastic, they are consistently great every visit. I have been going to Elite Eye Care several years and have not been disappointed. I highly recommend them and they always have the best name brand selections. Thanks for the best customer service!!
Oct 31, 2018
Friendly, professional, and very helpful and detailed. Not having to get dilated was a plus I hate those drops. Jocelyn and Dr. Gutierrez were the two who assisted me through the whole process. Made certain I understood everything. I was having problems with my left eye and come to find out it was a easy fix. Even though I go back and forth on picking my eyewear and in circles looking and being indecisive Jocelyn kept a smile on her face the whole time. I definitely recommend coming here
Oct 31, 2018
My appointment was right on time! The Eye Care team was friendly, fun and professional. Great select of eye wear! I highly recommend!
Oct 24, 2018
Have been a patient for past 5 years, it has always been a pleasure to be tested, confer with Dr. Gutierrez, and have her staff provide excellent assistance with my prescription needs.
Oct 23, 2018
Ari & I get the best care possible with the team here. When I’m looking for frames I know that I’m getting the best pair for my style and face shape. I never feel rushed or pressured to buy. The recommendations are honest. I appreciate the care that they give to my son and I. He started coming here as a kindergartener and now is in high school. There have been zero misunderstandings!!
Oct 20, 2018
Everyone is so friendly and helpful. DR. Gutierrez is the best.
Oct 14, 2018
I was impressed from the time when they answered my phone call to schedule the appointment, all the way to the end of the exam. Everything was quick and easy. Dr. Gutierrez was amazing.
Oct 12, 2018
Highly recommend Elite Eye Care. Everyone is so professional and courteous. I like all the aspects of the eye examination and appreciate having options other than dilation.
Oct 12, 2018
Awesome service, very friendly staff 😊
Oct 7, 2018
Great staff and speedy appointments!
Oct 3, 2018
I always have a great experience and I can't say enough about the quality care that is given!
Sep 26, 2018
I have been going to this place for 10 years. The staff is always pleasant and happy! Dr. Gutierrez is awesome! I recommend her and her team to everyone.
Sep 23, 2018
Everyone from the front desk to Dr. Gutierrez is fantastic. Highly recommend.
Sep 22, 2018
I had the awesome opportunity of having Dr. Gonzalez as well as her awesome staff help me out after not being able to see/afford an optometrist for a while. Everyone was super friendly and helpful, made me feel right at home and was very easy to talk to and not intimidating at all like how some Dr. offices can get and also from bad experiences. All my questions were answered and I was even helped with finding the most affordable option in contact choices as well as referrals to specialists for my pre-existing eye surgery. The office itself was clean and inviting and the exam was quick and thorough.
Sep 22, 2018
Great staff visit was awsome like always they try to save me money everytime i see them. Cause its hard to find a honest Dr these days that arent after your money
Sep 20, 2018
They were fast li like that
Sep 15, 2018
I’ve been going to this eye care for the last 8 years: Always a great experience; great customer service and always on top of your schedule. Beautiful collection of eyewear and they always work with you. Thank you
Sep 6, 2018
They are a fantastic group of professionals. All very polite and helpful.
Aug 31, 2018
Mike assisted Dr. Gutierrez during my visit. I am ultimately writing this review to rave about Mike. He was so helpful and very patient. I was very indecisive and had a lot of questions — mike was so patient, and showed no signs of being irritated nor was he trying to rush me to make any decisions. Mike is definitely an asset to the Elite Eyecare team!
Aug 29, 2018
Awesome Optometrist and Staff friendly and helpful. I highly recommend!
Aug 24, 2018
Everyone was extremely kind and helpful!
Aug 18, 2018
One of the best offices I’ve been to in years!!
Aug 16, 2018
Elite Eye Care is the best. Always so courteous and professional. The only "Doctors Office" I actually look forward to visiting.
Aug 15, 2018
As always - very friendly, caring and professional!
Aug 11, 2018
Everyone was great, Michael is always so helpful in picking the right frames.
Aug 11, 2018
We love the staff and Dr. Tamara Gutierrez. Always on time professional kind and sweet.
Aug 3, 2018
Love coming here, in and out within 36 minutes for both myself and my son. No price gouging, no bs, just real people helping people with vision needs!
Aug 2, 2018
Thank you as always for your professionalism and care.
Jul 31, 2018
The staff and Doctors are the best. They listen to you and help you make the best choices for your eyes. Friendly and always caring. They treat me and my kids like family. The best care around!
Jul 29, 2018
The staff and Doctors are the best. They listen to you and help you make the best choices for your eyes. Friendly and always caring. They treat me and my kids like family. The best care around!
Jul 29, 2018
I'm a new patient and I have to say I love this place- they did an excellent job from the front desk to the actual exam. Friendly staff, professional, fast times, and a great experience.
Jul 25, 2018
Excellent eye exam, and friendly knowledgeable staff. Will definitely be back.
Jul 14, 2018
Always great service and always happy stuff. Who takes really good care of their clients and doctors are very knowledgeable. Been coming to this place for 6 years and definitely will continue to work with Elite eye care. Thank you guys for always being kind and very helpful and for quick outstanding service.
Jul 12, 2018
Great and knowledgeable staff.
Jul 9, 2018
First time at Elite. My wife had been there before. Very courteous staff up front and at desk. Dr. Gutierrez made the visit a breeze. She is very personable and very easy to talk to. While mine was a routine exam, I understood everything along the way. After seeing the doctor, Jasmine was great in helping go through frames, prices etc. No pressure to buy. I look forward to getting my new glasses next week. Thank you Elite. You made the appointment a breeze. You have a new customer!
Jul 8, 2018
The entire team was professional, informative and friendly. The entire experience was very positive and I am very happy with my new glasses.
Jul 7, 2018
Always a tip notch experience each time I’ve come in! I’ve been a patient for over 5 years, and I refer my friends here also. I love the staff, always very professional and kind, and the frame selection is the best I’ve seen anywhere. I never feel rushed and the doc always takes her time with me, explaining everything thoroughly and efficiently!!
Jul 6, 2018
Efficient service in all areas. I was in and out in under 40 minutes. All my questions were answered.
Jun 28, 2018
Very nice optometrist appreciated the conversation
Jun 27, 2018
Very good visit need refund for returned glasses
Jun 15, 2018
Love going to Dr Gutierrez. They are always friendly, never have a long wait and always take great care of me. They explain costs and go over my insurance coverage with me. Even though I live across town now, I still drive to see her because of her service and team.
Jun 13, 2018
Professional, courteous and friendly staff. Been coming here for years for my vision needs and will continue to do so.
Jun 13, 2018
My visit to EEC was great. The building itself is very clean and the chair comfy. I didn’t have to wait for long, my appointment was started promptly. All of the staff were nice and helpful. Great office, would highly recommend.
Jun 12, 2018
Dr. Marilyn is wonderful! She has a great sense of humor too which makes the visit enjoyable. The front line staff is always so friendly and make you feel welcome.
Jun 10, 2018
Very professional and friendly environment
Jun 3, 2018
Great customer service! Easy to make a appointment and everyone is super friendly.
Jun 1, 2018
Everyone was so nice and helpful! I had my daughter with me and they where so helpful with her while I had my eyes checked.
May 25, 2018
Examination and service was excellent! Very professional. Staff helpful and friendly.
May 22, 2018
I was a new customer, and the staff at Elite Eye Care were amazing from the moment I arrived until I walked out of the door. They greeted me warmly and efficiently put my information in the system. I sat only for a moment when Mike called me back. He took care of all of the preliminary testing in a warm and friendly manner. Dr. Gonzalez came in right after the test were completed with only a moments wait. She, too, was warm, friendly and professional. After the exam my options were given to me in a clear manner, including all of the insurance coverage so I could make an informed glasses purchase decision. Mike also helped me with the glasses selection. He took all the time I needed and was very good at suggesting, but letting me decide, no matter how many times I had to try the same two pair of glasses on. My overall experience was the most pleasant I have ever had getting glasses, and from now on, this will be the only place I go.
May 17, 2018
Love this place, been going for years! Top notch service. Little to no wait time, always very pleasant
May 14, 2018
I love coming to this facility! I have been coming here for the last 3-4 years and love the environment. The doctors are very knowledgable and personable. The staff is super friendly and helpful as well. I have also recommended my family to Elite Eye Care, and they enjoyed the experience as well!
May 13, 2018
Oh everybody is great! I love Tamara and every staff. This is my second time from Elite Eye Care and the first visit was fro my husband.
May 13, 2018
Dr. Gutierrez and staff are always friendly, professional and helpful with my reading glasses and eye exam needs.
May 11, 2018
Very clean. Very polite. They all work together. Dr was very nice and she tells you what she's doing and what you need to have done
May 11, 2018
It was a good experience and you and All your staff were very helpful! Look forward to be seen by you in the future. Thanks all 5 stars from my visit
May 8, 2018
Elite Eye Care is excellent. Dr. Gutierrez is exceptional and takes her time with patients. The office and staff are also wonderful. Highly recommend.
May 4, 2018
We love everyone at Dr. Gutierrez's Office! They treat us like family and provide excellent service/care!
Apr 26, 2018
Elite Eye Care has an incredible staff that reaches out to the customers. Specifically, I had been unable to free-up my calander to schedule an appointment. During this same time, I’d used my last pair of contacts beyond their self-life. Recognizing my situation with my eye health in mind, I was quickly offered a ‘trial pair’ to get me to my next appointment. The gesture and solution came from the staff, for as I didn’t know this option was available. Nevertheless, I also had a job related physical which includes an eye exam within that same week and the new contacts helped me tremendously ...for this is a crucial pass/fail requirement of my job. Dr Gutierrez always takes those extra minutes to make sure I’m getting the correct prescription and double checked after my exam was complete. She also allowed her staff to participate in the nuances of the exams, building on each individuals strengths. I truly wished I got this service with my other insurance related services.
Apr 23, 2018
Have been going to Dr. Gutierrez for about 5 years. Very happy with the quality of care I have been given. I arrived earlier than my appointment (12:30), did my paper work, discussed my options and I was out by 1:05. Professional and friendly staff. Most employees act like they are doing you a favor when you go into a business that was not the case with the Elite Eye Care staff. VERY REFRESHING!
Apr 15, 2018
Dr. G. was great also the office staff was friendly and knowledgeable answered all my questions.
Apr 6, 2018
Everyone at Elite Eye Care is so nice, so helpful and knowledgeable!!!
Apr 5, 2018
I've been a patient here for 5 years now, and every single time I've come in the staff and doctors have been nothing short of amazing. All of the workers are incredibly helpful, especially when it comes to picking out frames and explaining the financial options.
Apr 4, 2018
Great doctors, great staff. Outstanding selections
Mar 20, 2018
Tamara was so nice and put me at ease! The women at the front desk were just as friendly!
Mar 20, 2018
As always, everyone is very professional and pleasant! Best doctor in Las Vegas with state of the art equipment!
Mar 16, 2018
Always friendly and welcoming staff. I have never waited more than 5 mins for my appointment. My doctor is very thorough and make sure I fully understand everything about the health of my eyes.
Mar 7, 2018
Husband referred us to elite eye care. Boys and I went there. We were all very impressed. Loved the service.
Mar 7, 2018
I have been a loyal patient of Elite Eye Care ... for years now!! I absolutely feel Dr. Gutierrez is amazing, very throuogh, very knowledgeable, and Caring . On my last visit just a few days ago staff was great..., and a very big THANK YOU to Michelle!!! Good selection of frames and other options!! Elite Eye Care is a great choice!!!
Mar 3, 2018
Michelle was very helpful while choosing my new frames! She took the time to show me different styles that worked well with my face shape and explained all of the coating options to me.
Feb 15, 2018
Great professional place. My first eye exam the doctor was awesome, the staff really freindly. A nice experience.
Feb 8, 2018
From calling to set up my first appointment to checking out afterwards, the quality of service, professional composure and efficient yet welcoming manner has made Elite Eye Care my go to for all my visual/ optical needs. I was given a generous amount of options for appointments when I called. I was texted the day of to confirm, which helped remind me of my appointment. I even had shown up late to my appointment, but they did well to ensure I would not wait any longer than neccesary. Very quickly after signing in Jocelyn came out and took me in right away. Jocelyn was very professional, well dressed and quick about getting any and all information from me. She performed the exam in a very organized systematic way and impressed me with how she knew my perscription almost off the top of her head. Jocelyn was easy to talk to and made good small talk about my glasses and even offered to adjust my frame so it wouldnt squeeze my head as much. Afterwards, Dr. Tamara entered and she too was quite professional, quick and efffiecient at reviewing my exam and assigning to me what she thought would be best for my eyes. She gave me the best feeling contact lenses I had ever tried! As I was checking out the young woman who was checking me out was also very professional, kind, easy to talk to and welcoming as she made small talk with me about my weekend and plans for the day. Every step of the way has me excited to come back again!
Feb 7, 2018
Everyone is so friendly!!!
Feb 7, 2018
I really enjoy my visit. I felt relaxed and well taken care of. I give you 5 Stars!!!!!
Feb 7, 2018
Loved this office, friendly, welcoming, and pleasant
Feb 3, 2018
They didn’t have good glasses and they made me pay $40 wash for an exam that my daughter and I didn’t even need...
Jan 19, 2018
Elite Eye Care staff are very thorough. They answer questions and are very helpful in working with your insurance.
Jan 17, 2018
My visit was professional and thorough. I received excellent service in a timely manner without any flaw.
Jan 16, 2018
Staff is so friendly, polite and accommodating!
Jan 13, 2018
Awesome experience - great people, terrific doctor, & fab selection of frames!
Jan 12, 2018
Always a pleasure going here! The entire team is great and I wouldn’t go anywhere else. I highly recommend Elite Eye Care. Great products and great customer service!
Jan 12, 2018
I have been coming to this office for 4 years and am completely satisfied with the professionalism and care that I have been given.
Jan 12, 2018
It's always a pleasure to come to this office. Everyone is quite pleasant and more than happy to do whatever it takes to make my appointment go smoothly. The doctors are always ready to take care of any eye needs
Jan 12, 2018
Everything was great, staff is very nice.
Jan 10, 2018
The best optometry office. The staff is amazing. The options are endless. The knowledge is superb.
Jan 7, 2018
The best place to get your eyes taken care of! The people that work there are all amazing and have been there for years. I have been going for years and have always had a great experience and been extremely satisfied with my I care and purchases.
Jan 6, 2018
Review for ELITE EYECARE!
Jan 1, 2018
Friendly staff. Large selection of stylish eye-glass frames.
Dec 27, 2017
First visit and I'm definitely keeping this Dr. She was very personable. Her staff were friendly, professional and knowledgeable. Showed great customer service from beginning to end with a smile.
Dec 21, 2017
I was recently diagnosed with a degenerative cornea condition that requires special contact lenses. Dr. Guiterrez made the diagnosis, explained the condition clearly and got me set up with the correct lenses. The staff are very friendly and helpful during each of the many visits I've made recently to get this condition addressed. They also worked with my insurance to get my very expensive new lenses covered, which is a big help.
Dec 20, 2017
Professional knowledgeable staff who all appeared to like what they were doing. Have been going to Elite Eye Care for a number of years now.
Dec 19, 2017
I have been to many eye doctors in the valley and Elite Eye Care is by far the best one. Customer service and staff are absolutely wonderful.
Dec 15, 2017
I love your place. Staff is very friendly. I'm sorry I don't remember her name. But she is very tiny, ;)sweet girl that wears glasses . She is just so sweet. Please tell her.
Dec 14, 2017
Mishay and Michelle were fantastic at helping me look through new frames and use my insurance before the year's end. There was a slight problem in doing so, but they figured out how to make it work. Dr. Gutierrez was accommodating and very helpful in allowing me to take full advantage of my insurance benefits.
Dec 14, 2017
I absolutely love this office! Dr. Gutierrez was knowledgeable and spent plenty of time with me during my visit. Her office staff is top notch. Elite Eye Care has a wide range of frames to choose from and I love my awesome new glasses!
Dec 7, 2017
Nobody could ask for a more friendly, helpful and caring staff; accompanied by the very thorough Dr. Gutierrez. She is attentive to all conditions related to clients improved vison and comfort issues. Frames are all high quality "Name Brand", offered at very fair prices. Michael and his coworkers are always there to assist with proper selection and final fitting of the end product. Simply said; couldn't ask for better than Elite Eye Care.
Dec 7, 2017
Dr. Gutierrez is awesome....beautiful person inside and out!
Dec 1, 2017
Everyone at the office is wonderful. Dr. Gutierrez is easy to talk to and is very attentive with her patients. Overall a great place to make a home for my eyes!:)
Nov 29, 2017
I have been a patient with Dr Gutierrez at Elite Eye Care since she open here business in 2009. Dr Gutierrez and her staff are professional and friendly and have maintained a very personable atmosphere. Over the years I've had changes in my eye care insurance and tried other eye care professionals but decided to go back no matter what insurance I have. The quality of care and of the glasses I've purchase are far above the competition.
Nov 28, 2017
My experience at Elite Eye Care was perfect. Dr. Gonzalez was excellent, friendly and very helpful with my exam, questions, she made me feel comfortable. Michael was very friendly and professional as always, my husband always sees Michael when he visits Elite Eye Care so I was familiar with his work. Your scheduler was wonderful and so helpful, I appreciate the walk in care that I received. Your staff is always pleasant. thanks
Nov 26, 2017
VERY good company. EXCELLENT staff. Front desk should be more organized though.
Nov 26, 2017
Love Dr. Gutierrez and all her staff members. They are always so kind and do not mind answering questions, quick to make sure you have the best of what you come for. They show you all options in contact lenses and glasses, add ons that may be considered.
Nov 21, 2017
Everybody is so nice and very accommodating from start to finish. If you are going to go to an eye specialist go to elite eye care center.
Nov 21, 2017
Best service around. From the staff to the Doctor, you are treated like you are the only person there. They are always helpful and make you feel like family. Would not go anywhere else.
Nov 12, 2017
You are always very professional! I know my eyes are in good hands with you and your staff! Thank you!
Nov 9, 2017
The staff was friendly and helpful. They didn’t try to sell me anything I didn’t need. The doctor was and always friendly.
Nov 3, 2017
Elite Eye Care was a great place. The people working there were polite and helpful and very professional! The lobby and rooms were organized and very clean. The Doctor was knowledgeable and east to converse with taking plenty of time to answer my questions. I will definitely continue my eye care here.
Oct 31, 2017
Very good doctor and staff !!!
Oct 26, 2017
Eye exam was very thorough. Staff very professional and friendly.
Oct 22, 2017
Elite Eye Care is amazing! The staff and dr's are awesome! I would recommend everyone I know to come here.
Oct 20, 2017
What a great experience with Elite Eye Care. Everyone was so helpful, professional and friendly. Tests and exams were fully explained as we moved through the process. Eyeglass options were walked through to ensure I was getting what I needed. Thank you all!
Oct 13, 2017
I have been a customer at Elite Eye Care since 2012. All of their staff is very professional, the facility has state of the art equipment and I rarely have had to wait more than 10 minutes. Dr Gutierrez is extremely knowledgeable, professional and truly cares about you and your vision. I would highly recommend Elite Eye Care, Dr. Gutierrez and their staff to anyone seeking an eye care professional.
Oct 11, 2017
I cannot say it enough 2 amazing doctors that know what they are doing. Great with me and my kids.
Oct 9, 2017
All were very professional, helpful and friendly
Oct 8, 2017
Great service and gentleman who took my exams first established good rapport. Good job!
Oct 7, 2017
Great customer service. Friendly and knowledgeable dr
Sep 30, 2017
I love it!!! I have been a patient for a couple years and every single time it is always a fantastic experience!! They truely are soo welcoming and really care about making sure you are taken care of. I will always refer my friends and family to them because I trust they will take care of them.
Sep 28, 2017
I always enjoy my visits at Elite Eye Care. Very professional care and service. No need to go anywhere else for my eye care needs.
Sep 14, 2017
Everyone at that office is wonderful, professional and very personable. Never realized how much fun a visit to the Eye Doctor could be, but the friendly staff (ALL OF THEM) at Elite Eye Care are definitely some of the best I have ever had the pleasure of being around!
Sep 14, 2017
Our whole family has been coming here for quite a few years and we have full faith in Dr. Gutierrez. She is exceptional at her job and the staff is always very friendly.
Sep 14, 2017
Great optometrist, highly recommended
Sep 9, 2017
Very comfortable to enter an office that is friendly and the Dr. too! I was able to discuss the problems I have concerns for without feeling rushed and with much satisfaction
Sep 7, 2017
Great service and friendly stafff
Sep 6, 2017
5 stars. I was very please with the willingness to help me navigate my medical insurance and giving me an appointment. Once seen by my primary Doctor you took me right in. For that I thank you and your staff. I love feeling welcome. Keep the smiles on your faces even when days are filled with unhappy people. Remember, you are very good at what you do.
Sep 4, 2017
Absolutely LOVED this office, I made sure to engage with each and every employee in here and have nothing but great things to say, the final stop was Dr. Gutierrez and she is simply amazing! Couldn't ask for anything to change, except maybe I could get a job here to be part of the extravagant team they've got!
Aug 24, 2017
The best place the best service always friendly staff I recommend Elite Eye care very much
Aug 19, 2017
Dr. Gutierrez and her staff were very friendly and professional with the eye exam on my first visit. I needed to upgrade my reading glasses and Doctor has determined the new prescription for those new lens.
Aug 19, 2017
The location impeccably clean and the staff is friendly and professional. Dr. Gutierrez was totally delightful and theoral in her examination. I highly recommend Elite Eye Care.
Aug 19, 2017
Great service every time!! Courteous and friendly staff.
Aug 16, 2017
Everyone at Elite Eye Care are so friendly and personable. I really enjoyed the time I spent there. I really enjoyed Dr. Gutierrez, she has an amazing personality.
Aug 13, 2017
It's always an enjoyable experience at Elite Eye Care. Friendly staff and knowledgeable staff.
Jul 31, 2017
excellent services very friendly atmosphere
Jul 29, 2017
i always have a very good experience at Elite Eye care. Dr. Gutierrez has always addressed may needs and the staff is very friendly and helpful.
Jul 22, 2017
Excellent service. Very professional. Will go back!
Jul 22, 2017
The staff was very friendly; however, this was my first eye exam and they informed me about an advanced optic machine that I could use. They told me how great the machine was and that it was part of the latest technology. They informed me that it was optional. Yet, they neglected to tell me it I opted to have my eyes tested with this machine it would come at an additional cost. I discovered the $40 charge upon check out. My eye exam went from a $10 co-pay to a $50 co- pay. I listened to staff give the spill to a few other clients... they never mentioned the additional cost to anyone. They made it seem that the only reason it was optional was because it was new technology; therefore, it wasn't a requirement. I think they should have disclosed that it is optional because there is an additional cost associated with it.
Jul 18, 2017
I like this place,, I like the people work there!!
Jul 14, 2017
My daughter and I have been using Elite Eye Care for many years. We are very happy with everyone there. They are all very kind and very much aware of what you need and also your past history .
Jul 14, 2017
Very pleased with my visit. Very professional, polite and knowledgeable!! Couldn't have been happier and I've already recommended them to family and friends!!
Jul 8, 2017
Dr. Gonzales was awesome!
Jul 2, 2017
I've been a customer at this office a few years now. Usually I am very annoying as a customer because I'm very picky and I ask hundreds of question. However, the personnel at the Elite Eye Care is always very nice and helpful. I also like that they always have beautiful glasses frames.
Jun 29, 2017
This place is outstanding!! Dr. Gutierrez is way too cool, and such a pleasure to have as a Dr. She is a straight shooter, and tells you what you need to know, no fluffy shit added, which is how I like it!! I always "look" forward to my eye exam, and recommend with great faith that you will love this outfit for your eye care4 needs!! As a bonus, there are some cuties working the desk, which always makes the visit just a bit more to the bright side!!! CHEERS ELITE EYE CARE!!!!!!!!! :) :) :)
Jun 22, 2017
I appreciate the staff and doctor for giving me the best care as possible. I was taken care of immediately after making the appointment and my eye care needs were met with complete professionalism. I would recommend this office to anyone who needs vision care.
Jun 20, 2017
Very efficient staff. Dr Gutierrez is simply fantastic!
Jun 17, 2017
Great fast and in a very professional manner.I would refer people I know to get there eye care here.
Jun 17, 2017
Customer service very excellent!
Jun 16, 2017
Dr. Gutierrez is very knowledgeable and compassionate when it comes to eye care. She takes the time to answer questions and is really receptive to concerns. The clinic has a great selection of eyewear as well as a very friendly and caring staff. I'm happy to have found a great optometrist.
Jun 16, 2017
Feeling very satisfied now Elite eye care will be our go to eye place to go for any glasses or contacts for our family and will definitely refer family and friends there. Staff was amazing! Everyone that we encounter was nice! My daughter is only 4 years old and the staff handle her very well and made her feel very comfortable! Thank You so much!
Jun 16, 2017
Amazing team and great customer service all around.
Jun 12, 2017
Best eye care place in Nevada! Everyone so helpful knowledgeable and friendly.
Jun 8, 2017
Fast, efficient, accommodating.
Jun 4, 2017
Thank you Elite Eye Care!!! I needed to get in to see the doc immediately. After explaining my problem, they accommodated a last minute appt late in the afternoon. Everyone is very friendly and helpful. They remembered me from my previous appt that was in the fall.
Jun 2, 2017
Very friendly, never had to wait, didn't push to up sell everything.
May 25, 2017
It is always a pleasure to see Dr Gutierrez and her staff. Those ladies are just wonderful. They are pleasant and very knowledgeable about their jobs.
May 19, 2017
Been going there for a few years and it's always a pleasure working with you.
May 19, 2017
Great service. Friendly and knowledgeable staff!
May 19, 2017
Quick in and out. Everyone was super friendly and made me feel comfortable!
May 16, 2017
I am a huge fan of Dr. Gonzalez. That is how I found Elite Eye Care. The facility is classy and the office staff is professional and knowledgeable.
May 11, 2017
I had a really good experience here!! Everyone was really helpful and made me feel taken care of.
May 7, 2017
Elite Eye Care provides 5 star service! The selection of unique eyewear is phenomenal! I would recommend this business to everyone!
Apr 26, 2017
Great staff, great Eye Doctor
Apr 2, 2017
I appreciate the timely notifications, and your helpful staff.
Mar 22, 2017
Dr. Gutierrez and her staff are excellent. I have worn glasses for over 55 years and have never had a more professional doctor during that time. They never try to just sell you something other than what you truly need. I highly recommend Elite Eye Care for all your vision needs.
Mar 21, 2017
Very friendly and courteous. Wide variety to choose from designer to regular eye gear. Been coming to Dr. Tamara Gutierrez. For awhile already. I definitely recommend her service's.
Mar 16, 2017
I bring my whole family to you! It is always great! I love your staff as well!
Mar 12, 2017
Excellent service been a patient for a few years now! I love the whole team. Everyone is caring thorough and prices are affordable! Good Job
Mar 9, 2017
The staff is extremely friendly and helpful
Mar 7, 2017
Dr Gutierres and her staff are the most professional! Very friendly and willing to take the extra time. The equipment is state of the art! Multiple tests that are done make me feel assured.
Mar 3, 2017
Been going to Elite Eye care for myself and my daughter in the last 3 years. Dr. Gutierrez and Dr. Gonzalez are great. The staff are all friendly, courteous and professional. Highly recommended.
Feb 26, 2017
I love going to Elite Eye Care. Their staff is very welcoming and helpful. The doctor is very down to earth and explains every minor detail. She answered all my questions and made me feel at ease. They have a great selection of frames and are very helpful with helping to choose the right pair for my facial structure. I love them and would refer them to everyone!!!
Feb 16, 2017
I was completely, pleasantly surprised. I couldn't have expected such a pleasant, efficient, friendly experience. The staff and Dr. G were all so nice to me (and I was worried, because i'm on a budget!) five stars.
Feb 13, 2017
have been going here since they opened. never no problems. always treated with care.have also recommended this place to many others.
Feb 11, 2017
Always a great experience at this office. Cannot say a negative thing about this place. Staff is very welcoming, very quick to get you back to see the doctor, doctor is prompt and professional. I was in and out in just over 35 minutes with a full exam, contact fitting, and new contact in my eyes.
Feb 10, 2017
Great environment. Everyone is so nice and friendly here. Excellent service from the moment you walk in. The tech (forgot his name) explained my benefits very thouroughly and has such a good personality. They offer up to date technology.
Feb 9, 2017
The entire Elite Eyecare team is kind, supportive and makes you feel so very welcome! If you're a new patient or existing one, they treat you the same, professional & in a caring manner. I've lived in Las Vegas for 25 years and I feel like they are it for my eye care needs! Dr. Gonzales is wonderful, funny and takes care of my 2 sons and I. They also have a huge and amazing selection of glasses and contacts.
Feb 9, 2017
I called for my boyfriend who needed his eye exam- ended up doing my yearly checkup as well. Thank you!!
Feb 3, 2017
Dr Gutierrez is amazing!!! And the office staff is very customer friendly and provided very good customer service!
Jan 29, 2017
Great staff, very friendly and social. The doctor went over everything in detail, and made sure I understood everything going on with my eyes. Open Saturdays which makes getting an appointment easier.
Jan 22, 2017
Service was great, and Dr. Gutierrez is great! Made you very comfortable and she is very knowledgeable. The staff is amazing!! The best choice I've made for my daughter's eye care. Thank you!!!
Jan 16, 2017
Between the doctors and their amazing staff and their amazing detail to there work, I would never go anywhere else!!!! AMAZING experience every time I go there not only for myself, but my chiildren as well!
Jan 12, 2017
Amazing customer service and very friendly. Communication was smooth and she made everything very clear and concise. Looking forward to going back! ;) My cousin, Jocy, was very professional and quick! She's pirely amazing.
Jan 5, 2017
Elite Eye Care is always the best. They are fast, super nice, and give you all the info you could hope for. Have been coming here for 4 years now.
Dec 29, 2016
I was greeted immediately as I came into the office, after which I browsed a bit before I asked to try on some frames and see if they would be able to order some other frames they did not have on hand. The staff was able to help me order the frames, and find more that I liked. They worked with me to make a plan that fit my unique situation and time constraints. I've been wearing glasses for the past ten years and have lived in 7 different countries and this was hands down the easiest and friendliest transaction and exam I've ever had. Thanks!
Dec 22, 2016
Everyone at Elite Eye Care is extremely professional and personable. They make you feel valued and show great interest in your eye health.
Dec 22, 2016
Staff was great! Very helpful and got me in and out in no time.
Dec 14, 2016
There's nothing else to say about Elite Eye Care and Dr Gutierrez and staff that "You Get Nothing But the Best" doesn't say.
Dec 14, 2016
Elite Eye Care lives up to the business name. Not only is the staff pleasant, they make you feel like a place you visit on a day to day basis. Dr Gutierrez spends a substantial amount of time with your diagnosis and fields all of your concerns.
Dec 13, 2016
Always a pleasure going here. Its nice to actually go somewhere that people know what they're doing! All the staff are always helpful and very chill. I will always recommend Elite Eye Care to friends and others.
Dec 9, 2016
Very helpful and professional
Dec 7, 2016
Great place and friendly staff. I would recommend this place to anyone I know.
Dec 5, 2016
Dr Gutierrez and personal very professional and friendly
Nov 28, 2016
Great staff, always friendly !
Nov 22, 2016
Friendly, efficient staff. No unnecessary wait and exam carried out in professional manner.
Nov 22, 2016
I love the attention and care I get here. I happily drive across town to see these folks. Smart, funny and patient first. THANK YOU M Hill
Nov 20, 2016
The services I received is a direct reflection of your Name, Elite!!! Everyone there was warm yet professional. I truly enjoyed my visit.
Nov 20, 2016
Great visit! Attentive, professional staff
Nov 19, 2016
Greatest experience I've had at a doctors office or anywhere for that matter since I moved to Las Vegas approx. 4yrs ago!
Oct 30, 2016
Elite eye care has the best staff and the best optometrists. They are always helpful and they care. The doctor never tries to sell you glasses you do not need. My entire family goes to Elite Eye Care and we always feel welcome and appreciated. I would recommend this eye care location to anyone.
Oct 23, 2016
I have been coming to Elite Eye Care for years! And won't be changing anytime soon... Always the best customer service at the front and Dr. Gutierrez is by far one of the nicest doctors I have ever come across! :)
Oct 21, 2016
Dr. Gutierrez and her staff are amazing! They are very friendly and helpful. If you have a problem or concern, they got an answer for you! They have a large selection of frames for glasses and sunglasses, it was very hard to choose one! My sister recommended me to go here because she always enjoyed it whenever she had an appointment. You will always feel welcomed and be in the best of hands. (:
Oct 16, 2016
Dr. Gutierrez and her staff are amazing! They are very friendly and helpful. If you have a problem or concern, they got an answer for you! They have a large selection of frames for glasses and sunglasses, it was very hard to choose one! My sister recommended me to go here because she always enjoyed it whenever she had an appointment. You will always feel welcomed and be in the best of hands. (:
Oct 16, 2016
Overall, it was amazing. Eveyone working there was so kind and had a great sense of humor.
Oct 16, 2016
Experience was awesome had so much fun and laughs , felt so comfortable been there ,and plan to go there more permanente
Oct 2, 2016
Love the staff and Dr.Gutierrez. Staff is always friendly and they make you feel welcomed and treat you like family. Dr. Gutierrez is thorough and ensures any questions are answered and any concerns addressed. Staff is knowledgeable and always provides excellent service. We are always in and out and taken care of here.
Sep 21, 2016
Elite Eye Care is top notch. The staff and Dr. Gutierrez are professional and courteous.
Sep 16, 2016
Great experience. Felt like I was hanging out with a friend.
Sep 15, 2016
As always, quick and wonderful service!
Sep 15, 2016
Love this office and all of the staff!
Sep 12, 2016
If you are looking for a great experience and great customer service this if where you want to go!!!
Aug 31, 2016
Dr. Gutierrez is the best. She cares and takes the time to evaluate my vision, listen my concerns and gives great honest care and treatment. The rest of the staff is the same. They work hard to take card of my familys visions needs - That just right set of new frames, advice on all the new lens technology and what will work best for my vision and life needs, and all those adjustments so the glasses fit just right. Also the kids, they work hard to keep up with their growing bodies and changing vision needs.
Aug 30, 2016
Elite Eye Care is definitely the place to go for eye ware. The staff is courteous, efficient and professional. Their prices are also very competitive. I have been a satisfied customer for several years now. I will go nowhere else.
Aug 27, 2016
Best Dr. Visit ever.. The staff is awesome and Dr. G is the best.
Aug 26, 2016
Your staff is awesome! Everyone takes their time in explaining everything so there is always a clear understanding. Jocelyn is sweet and great at picking out frames, Dr. Gonzales is hilarious & the gentleman(sorry didn't catch your name) was soo good to my 3 year old. You guys were fantastic! You have a great team.
Aug 25, 2016
Dr are always awesome always answer my concerns
Aug 21, 2016
very nice and helpful staff and doctors! Our entire family now patients.
Aug 17, 2016
All my family comes there, but the last few times we've come your staff sneaks in a extra charge, never fails. My mom likes yo know what she's paying she continously asks questions throughout the service, but at checkout theres always an additional charge. We wont be coming back
Aug 17, 2016
Verdict: Fantastic service, speedy yet thorough eye exam and excellent frame selection earn this practice top honors in my book.
Aug 17, 2016
Great and professional staff.
Aug 16, 2016
On time and very professional
Jul 26, 2016
Excellent service. Very friendly and knowledgeable staff.
Jul 22, 2016
I found Dr. Gutierrez online while looking for an office that carried Oakley brand for my husband. He liked the doctor and the office. Then I sent a co-worker there and she really liked them as well. So it was finally my turn for a visit and I also was impressed. The office is very nice, the people are nice and Dr. Gutierrez is great.
Jul 20, 2016
Great job, everything went well
Jul 16, 2016
Great professional experience as always! From the start of checking in at the front desk to the last step of ordering our new glasses, the entire staff was helpful, kind, and professional! I do and will continue to refer Dr. Gutierrez and her staff to everyone I know!!
Jul 13, 2016
Great service. Friendly and knowledgeable staff
Jul 12, 2016
Thank you for the very thorough exams you offer !
Jul 8, 2016
No long wait and very comfortable eye check up with associates and Dr. Guttierrez.!!!!
Jul 1, 2016
Dr. Gutierrez is excellent! Great place, nice staff, and lots of affordable prices for glasses. My insurance only covers the exam so it was nice to get a high quality pair of glasses for under $200.00.
Jun 27, 2016
This was my first eye visit. Everyone was friendly and professional. I was treated with respect and put at ease immediately. I've never laughed so much at a doctor visit. This team is highly recommended.
Jun 22, 2016
From start of my appointment till the end the whole staff was great. Which made my experience outstanding.
Jun 18, 2016
I like your place. I rate a five star being 5 the highest.
Jun 16, 2016
My husband has been seeing Dr. Gonzales since 2004. he doesn't want to see anyone else because she knows how to give him a correct prescription. His eye doctor at Nevada Eye and Ear had to call Len-crafters to speak to Dr. Gonzales to find out how to prescript his glasses, because he was a refactrol surgen and had not delt with someone with his eyesight. Droctor Gonzales is great and that is why I go to her. She knows what she is doing.
Jun 16, 2016
The employees like Jocelyn, Laureina, and Shanell made me actually enjoy my visit very much at Elite Eye Care. Their friendliness, knowledge, and hospitality overall really blew me away. These ladies deserve a raise!!
Jun 14, 2016
Very helpful and polite staff that demonstrated superb customer service. You can see right away they are there to help and understand that the patient is a customer and vise versa. They went out of their way to get the lens that I use even when they didn't have a direct connects with the manufacture.
Jun 14, 2016
I love this place! Everyone is so nice and the service is great! I will always come back as long as they take my insurance. Great staff!
Jun 14, 2016
I have been going there since it opened and I have been to lots of other Eye Dr n Tamara Gutierrez is very compassionate caring n just all around sincere also her staff is very nice the place is clean n professional I take all my kids there only thing I wish they could steer u to the glasses that r not so much out of pocket
Jun 11, 2016
She has been my eye doctor for the past and the office is professional and the customer service is fantastic by her and her team
Jun 6, 2016
Left the office feeling great knowing the doctor understood my hesitancy (@ this time) to have my good eye , my ONLY EYE(R)be left alone and not to undergo ANY TESTS unless I have to...she respected my decision and know "its nothing personal"
Jun 6, 2016
Left the doctor's office with an awesome feeling...
Jun 6, 2016
Very nice office and staff. The office is clean, pretty and comfortable.
May 26, 2016
Great friendly staff every one
May 20, 2016
Very helpful and great people working there
May 20, 2016
Always professional! Quick in and out, but you are never rushed through....thanks as always and see you next appointment!
May 20, 2016
This office is the first place we tried in LV. We recently moved from Hawaii and I know how difficult it is to find a Doctor out here. Lucky we stumbled upon Dr. Gutierrez! Very friendly and helpful team that you'll meet there, and helped me get my vision back! It was pretty much a in and out kind of thing. It was awesome!! Highly recommend see them!
May 18, 2016
Service and care were excellent. my concern was validated and given proper attention.
May 17, 2016
Friendly and great service. Go out of there way to get you the best deal with your insurance.
May 14, 2016
I found the staff to be friendly and helpful. I was very happy with the service I received and thought the Doctor took her time and answered all my question. I was not rushed in picking out glass's as they showed me several pair that I was interested in, and than was measured for the proper fit. I would recommend Elite Eye Care to everyone.
May 13, 2016
Online, they remind me of my scheduled appointment. They do not forget to thank me after I have been to my appointment. I really appreciate them.
May 11, 2016
Really nice facility, super nice Dr and staff, very informative and helpful. The wait to be seen was much longer than I had hoped, but thankfully I had no plans afterward.
May 6, 2016
The staff is always friendly and helpful, I wish all of my doctor visits were this way.
May 5, 2016
Elite eye care offers top notch service. Would refer them without question to any friend or associate
Apr 30, 2016
The staff was very personable and knowledgeable. Can't wait for my new glasses to come in!
Apr 11, 2016
Exceptional care and service. Loved the experience entirely.
Apr 11, 2016
Im a Veteran...I lost my contacks....did a walk with in..was seen in 15 minutes...excellent service...refered my Veteran friends .
Apr 6, 2016
Yet again they prove how amazing they are. It was my daughter's first eye appointment ever. She had a blast. Best staff and doctors in town.
Apr 6, 2016
Staff and facility are excellent, as was my treatment. My only complaint is that my appointment--first of the day--was at 9:00 AM. I arrived at 8:50 AM only to find the doors locked. Staff did not arrive until nearly 9:00 AM. I checked in at said time and was not called until 9:15 AM. In the future, I probably will not book the first appointment of the day.
Apr 5, 2016
greated as i walked in the door, everyone very helpful&friendly.
Apr 4, 2016
Love going to Elite EyeCare. Everyone is so friendly and professional.
Apr 3, 2016
The stuff was very polite and professional .
Apr 3, 2016
Dr. Gutierrez and her staff were very pleasant and professional. I am looking forward to my new glasses!
Apr 2, 2016
Everyone is so friendly & exceptional. Love coming to this office for me and my family.
Apr 2, 2016
It happened last year also when I first visited this clinic. The payments were not explained to me prior to the procedure. At the end of the appointment/ visit, you will just be surprise that you have to pay more than expected because they did not explain to you at first that you have to pay out of the pocket for certain exams. Those exams were not written in paper either so there's no one really to blame but yourself or them for not explaining properly. They don't talk to customers. They just sit you in the room, do their thing and move on.
Apr 2, 2016
Great office. Very patient with my girls especially when the two year old had a melt down. Always happy to come here to have my eyes checked out!
Apr 1, 2016
By far the best eye doctor ever!
Mar 23, 2016
Your office staff were Amazing! They treated us like Family! A special shout out to Dr. Gonzales and the Gentlemen who helped us pick out our glasses. I am definitely referring them to everyone I know! Thank you for such a pleasant visit!
Mar 22, 2016
Very friendly and professional staff. I recommend to all who needs eye care services.
Mar 20, 2016
Excellent care, friendly & knowledgeable staff
Mar 19, 2016
It was a great visit. Staff was friendly, and everything was thoroughly explained.
Mar 18, 2016
The Dr was excellent and so was Jocelyn.
Mar 17, 2016
I wish all medical appointments and Doctor visits were this pleasurable. I do recommend all my friends to your office.
Mar 15, 2016
Very professional and friendly. Everyone took the time to explain things and go over my care. Picking my new glasses was easy and fast. Thank you so much!
Mar 14, 2016
I really love your establishment. Your front office staff and technicians are an amazing group of people. Your selection in eyewear is magical. I am never disappointed and I truly enjoy my visits.
Mar 13, 2016
I always enjoy my visits with either of the Dr. G's. The staff is amazing and insanely helpful. The doctors are the best in the city by far (and I've seen quite a few of them). I would recommend them to anyone. Even if you live across town, it's worth twice the drive.
Mar 9, 2016
Everything was awesome always.My family always has a great experience always!!We love all the staff!!
Mar 6, 2016
My appointment was an hour and 5 minutes over. I would appreciate it as a patient what how long the delay will be. I sat most of the time in the waiting area, once I finished my paperwork I was told I will be seen shortly. Instead I sat for 40 minutes in the waiting area not being told an accurate update and when I was taken to the back and done with the ore testing, I was told to sit and wait in the eye exam room and the Dr would be in shortly. After 20 minutes in an empty room I complained. If the Dr is delayed as a patient waiting tobbe seen well over an hour past the initial appointment time I would of appreciated an accurate estimate of how much longer it would be instead of "she will be here shortly".
Mar 6, 2016
Very thorough evaluation and Dr. Gutierrez explained everything very detailed And professional. My daughter has been coming to Elite Eyecare for the past 6 years - I wouldn't trust her eyes or mine to anyone else.
Mar 3, 2016
Very well-run office, very helpful, friendly and competent staff.
Mar 2, 2016
A very clean and welcoming environment but involved a lot of movement. At other optometrist offices, I normally stay in one room. At Elite Eye Care, I went to 4 different rooms. Only one doctor was working that day and she was helping at least 4 patients all at once, I guess that might have something to do with all the moving. Even though she was all over the place, Dr. G gave me an equal amount of care for my eyes! The staff is extremely friendly and professional.
Feb 29, 2016
The staff at Elite Eye Care gave me a warm greeting as I walked through the front door and one of the two ladies at the front counter informed me she could help me at her computer, right away. Shortly after filling out paper work I was escorted into a room where digital pictures were taken of my eyes. I then went into another room where I was warmly greeted by Dr. Tamara Gutierrez and she performed vision tests and asked me what I needed from my visit to her clinic. Any question I asked Dr. Gutierrez, answered and explained everything in a way that I could follow and understand, she was very patient listening to all my questions and concerns. Dr. Gutierrez and her staff made me feel, comfortable, heard and catered to. I wanted to try contacts, I was given a pair of contacts to try on, the ladies were so patient in demonstrating the proper way to insert contacts into my eyes, they also patiently took time in showing me how to remove the contacts from my eyes as well, making sure I understood and mastered each step before letting me look at glasses. Jocelyn is the sweet young lady that assisted me in choosing my eye glass frames. I told her I wanted glasses that would make my eye color pop & she directed me to this purple and cobalt blue pair , they did enhance and bring out the light blue color of my eyes. Jocelyn instinctively seemed to know the exact pair that I would like and that would look good on me. Jocelyn had me try on a few other pairs just to make sure that I had made the right choice in the first pair she showed me. Jocelyn was very thorough in explaining all of the different lense options and polarizing options for when I ride my motorcycle. I bought 2 pairs of glasses, one for indoors and one pair for wearing on my bike. Jocelyn wrote down the cost of each option in lense and glass frame choices, Jocelyn never made me feel rushed, she was a pleasure to work with. I will always ask for Jocelyn to assist me in any future purchase on Glasses. I left Elite Eye Care completely satisfied with my eye exam and eye glass choices. Very pleasant experience. I highly recommend Elite Eye Care, I know I will be doing business with them as long as I live in Vegas.
Feb 27, 2016
Elite eye care is the best. Dr. Gutierrez and her entire team were amazing! They treated me like a guest and were very professional. I was so pleased with their excellent service and knowledge and will definitely refer to my friends and family. THANK YOU!
Feb 26, 2016
I love love love how friendly staff were. No one was afraid to smile and that's amazjng to me. And the dr was a breath of fresh air. Her honesty was welcomed and never have I been more comfortable
Feb 25, 2016
I had a regular eye exam and was fitted for contacts. I was taken to a room right away and was in and out within an hour. I'll be back.
Feb 24, 2016
I commented to my wife how I love the office and all of the staff including Doc;)!
Feb 24, 2016
Dr.Tamara and all staff are very nice.All questions answered appropriately.I can recommend my friends and family to come to Elite eye Care.
Feb 23, 2016
Everyone was very friendly and professional. Highly recommend them.
Feb 23, 2016
Consistency in service is great.
Feb 22, 2016
Personnel are all friendly and very helpful.
Feb 19, 2016
We love you guys!!! Keep up the great work!!
Feb 14, 2016
After only one visit, I cannot tell, as yet, if I can refer, or not. Hoping for future visits to go as well.
Feb 14, 2016
Requested Dr. Gutierrez as she has been my doctor for several years. Unfortunately I was scheduled when she was on vacation, obviously a foreseeable absence that I should have been aware of. I do feel like Dr Gonzalez was excellent and if I was a new patient, I would stay with her. I will continue to be a fan of Elite Eye Care and the whole team there.
Feb 9, 2016
I absolutely love Dr. Tamara Gutierrez. There is however a disconnect with the staff and their knowledge of proper billing. They don't keep up with all of the insurance plans and make mistakes offen. They don't take the time to call the individuals plan so being over charged is an issue. I was going to order glasses the Dr. Told me I could keep my glasses until the lens arrived, while the staff insisted I leave my glasses for over 2 weeks. Stating you have your contacts. They are young and not very thoughtful. If it was affecting them they would rethink their statements and double check insurance coverages.
Feb 6, 2016
I put off getting my eyes examined, but it was actually a pleasant experience. Mike was very helpful in testing my eyes and ordering me the correct reading glasses. I liked that he didn't push me into getting frames I didn't need. I just picked up my glasses today and he sat down with me to make sure my glasses were perfect, which they are. It's amazing what I can read now! Thank you Dr. Gonzales for your thorough exam.
Feb 4, 2016
always a great experience.
Feb 4, 2016
Dr. Gonzales was great! The staff is terrific.. Be seing them again next yes for my annual check up
Feb 4, 2016
This was a great experience. The Dr and staff were friendly and pleasant.
Feb 3, 2016
Overall experience was good.Joslin really made me feel comfortable when I was buying glasses for the first time. Very knowledgeable.
Feb 2, 2016
Entire staff was very professional. Everyone works well as a team. More than happy to help answering questions. Wish all Dr.offices were this efficient. Thank you for the great experience.
Jan 26, 2016
Great experience and team of professionals. I highly recommend them for your eye care needs.
Jan 24, 2016
Awesome staff. Very kind and helpful.
Jan 23, 2016
I was satisfied with my visit and the staff was very friendly.
Jan 22, 2016
Thank you as always for taking such good care of me.
Jan 21, 2016
Thank you for being so thorough. Your office staff was also so helpful, and the technician took great care in all the tests.
Jan 21, 2016
I'm very happy with the Dr assistance and personal too
Jan 17, 2016
Great service! The person helping me choose glasses was very patient and honest. It was very appreciated!
Jan 13, 2016
As we are new in town, we searched online for offices in our area. We chose this location based on the web site and it exceeded our expecations.
Jan 10, 2016
I love coming here. All the staff is great.
Jan 9, 2016
Had a good experience, the contacts I was prescribed were MUCH better then the ones I was wearing, my last Doctor didn't even give me options for contacts so I was a bit niave. The doctor told me about several different options and we decided on what works best for me.
Jan 9, 2016
Dr. Gutierrez is open and honest about everything she does. All tests are explained and you are given time to ask questions if you need to. Her staff is great! They are cheerful and smiling the entire time they are helping you. There is also a great collection of frames to choose from.
Jan 6, 2016
We've all had our fair share of medical offices where the staff behind the desk are unhappy and unhelpful. This office is the opposite of that. Everyone was helpful and extraordinarily friendly!
Dec 31, 2015
There is always room for improvement. The staff are very friendly.
Dec 29, 2015
We were examined by Dr. Gonzalez who explained everything thoroughly as she checked our eyes and vision. We felt very comfortable even though it was our first visit. We look forward to returning each year for our examination.
Dec 19, 2015
Great service. Nice people
Dec 17, 2015
I had a FANTASTIC time. The staff was AWESOME.. PROFESSIONAL AND KIND. Jocelyn makes a great first impression and creates a memorable experience!
Dec 15, 2015
I come from a old school background so a please and thank you would be great, they made m feel like they were telling me what to do rather than asking politely. you can't be professional and have no manners.
Dec 14, 2015
excellent office experience
Dec 13, 2015
The staff is friendly, attentive and professional.
Dec 12, 2015
staff very friendly and quick, knowledgeable about procedures, from front desk to back clinical. dr was great and friendly, answered any questions.
Dec 11, 2015
Dr. Gutierrez is great, but her front staff is so rude and disrespectful that I am thinking about switching Doctor.
Dec 11, 2015
The staff was so friendly and helpful!
Dec 11, 2015
Everyone was very nice and friendly..I didn't have appointment and was seem within minutes of arrival..will recommend elite eye care!!!!!
Dec 5, 2015
Elite is more than just a word for this team of professionals. They do everything in such a professional and caring way, when you leave you know that you have experienced elite service and care. I would highly recommend this team of eye care professionals to anyone!
Dec 1, 2015
My family have been going to Dr. Gutierrez for years now. And we are always happy with the care, the product and the staff!
Nov 30, 2015
Me hicieron muy buen trabajo .exelente gracias
Nov 27, 2015
Nos atendieron muy bien mis lentes están muy buenos.miro muy bien buen trabajo Gracias doctora
Nov 27, 2015
I have to say that you and your staff are wonderful. I would reccomened you and your office very highly.
Nov 26, 2015
Best eye care I've every received. Friendly thorough and profession
Nov 26, 2015
Nice office and pleasant experience.
Nov 26, 2015
Great staff and awesome doctors
Nov 12, 2015
It's a pleasure to have Dr. Gutierrez check on my eyes, she is the best eye doctor PERIOD.
Nov 12, 2015
Very friendly and courteous. Staff is very professional.
Nov 10, 2015
Office staff is awesome!!
Nov 7, 2015
My three children were all seen the same day with great efficiency.
Nov 4, 2015
Friendly, courteous, knowledgeable. I felt very comfortable and at ease when I walked in. All the staff are friendly and personable. Thank you to all.
Nov 4, 2015
Jocelyn was very helpful.
Nov 1, 2015
Called as a walk in. Showed up 10 minutes early and they took care of me as if I was a long time client.
Oct 29, 2015
Great overall experience.
Oct 25, 2015
Great service, great products and great people.
Oct 20, 2015
You were on vacation, but your fill in doctor did well. The assistant was very bland and didn't seem to care. I usually buy a new pari of glasses every year, but did not feel compelled if she wasn't interested in explaining options afterwards. Maybe next year...
Oct 19, 2015
I look forward to my yearly visit 5 star
Oct 17, 2015
As always, a great place and wonderful people working there.
Oct 12, 2015
Very professional and friendly staff at Elite!!
Oct 8, 2015
Staff is fabulous. Dr Gonzales is wonderful. She's the reason we go there
Oct 8, 2015
Doctor very professional and knowledgeable and staff very friendly and helpful.
Oct 6, 2015
I had a great experience with this doctor and the staff. Everyone was very friendly!
Oct 5, 2015
The whole team was great from the moment I walked into the office, to seeing the doctor. Great staff, Great personalities, Great Visit!! Thanks guys!
Oct 5, 2015
Great customer service. All options were well explained. Everyone was very professional but pleasant.
Oct 5, 2015
I had a wonderful experience with Elite Eye Care. The staff was friendly and helpful, Dr Gutierrez was informative and explained everything very well and I really liked the selection of frames they had.
Aug 24, 2015
Customer service was great and care was awesome.
Aug 23, 2015
I was very happy with the service and staff upon my recent visit. Everyone was very knowledgeable and courteous as well as extremely helpful. I would definitely recommend you to friends and family.
Aug 20, 2015
It looks like the office didn't research my coverage even though I mentioned that my coverage had changed from last year. Glasses benefits are not $175 but $215. The retina exam is covered by my plan up to $39 and they made me pay $40 because supposedly my plan doesn't cover it. A lot of questionable charges including to my wife that was seen as well.
Aug 19, 2015
Super friendly, knowledgable staff! All tests and options thoroughly explained! Highly recommend!
Aug 12, 2015
It's always nice to go to elite eye care! Everyone is always Very efficient and nice!! Thank you dr G
Aug 10, 2015
The Doctors and staff are Womderful at Elite Eye Care!
Aug 10, 2015
I ditto the comments of my husband.
Aug 9, 2015
I place my trust in Dr. Gonzalez. she knows her trade and I feel is the best in her field. My wife likes her too.
Aug 9, 2015
Both the doctor and Jocelyn did very well
Aug 9, 2015
Great staff and great service.
Jul 31, 2015
Great experience! I have been going to your location for several years and love to see the same friendly faces over and over again!
Jul 29, 2015
Laureina was amazing, she was very helpful.
Jul 23, 2015
I love coming to Elite your staff is always so kind. Doctor was excellent. Met all of my needs and executed my order with the greatest of ease. Thanks for everything! Can't wait to get my new glasses:)
Jul 22, 2015
Nice atmosphere! Great service.
Jul 15, 2015
I appreciate the time that Dr. Gonzalez spent with me answering my questions. It was very helpful.
Jul 15, 2015
Both Dr. and assistant apologized for being tardy. Staff was kind, not as friendly as the previous staff however still kind.
Jul 13, 2015
Very caring and professional staff.
Jul 10, 2015
Went in for a medical emergency. Was treated great and would certainly make this my location for all eye care needs.
Jul 8, 2015
It was a nice experience and Dr Gutierrez is awesome with kids I take. My 5 year old to her first exam she was comfortable and happy wich is important to me and in my case she do really understand my eye problems and give me a right prescription finally I will see good day and night thanks DR G
Jul 7, 2015
Hands down the best eye place in town! The staff is very professional, and polite. I live close, but even if I was across town, this would be my eye doc till the end. A++++ eye care!!!
Jul 3, 2015
Experience was great! This will definitely be my new place. Staff willing to go above and beyond to make sure my insurance benefits were correct since I had new insurance starting the next day.
Jul 1, 2015
I enjoy coming to Elite Eye Care. The doctor is extremely personable and caring. And the staff is also always friendly and helpful.
Jun 25, 2015
Professional staff, nice office, good location.
Jun 24, 2015
Very friendly and helpful staff.
Jun 23, 2015
I worked with Mike, the optician, and he was awesome. He made me feel very comfortable and at ease. He explained my situation to me and when it came time to order my glasses, he didn't pressure me or try to sell me anything I didn't need. Dr. Gutierrez was also very professional and easygoing. Everyone at Elite Eyecare is very welcoming and professional and I would definitely recommend them to anyone looking for Eyecare specialists.
Jun 21, 2015
I get contact lens service above and beyond the normal person, so I can't complain too much, however, I think a $60 consult fee is a little high. It took me by surprise at the end of my visit. This will not change my 5 star rating of the staff and service
Jun 18, 2015
Prompt, professional. and courteous service!! My family and I have received great service for over five years!
Jun 18, 2015
I always get seated quickly and the staff was very helpful. The office is always clean and neat. A gem in the desert.
Jun 17, 2015
Everyone is very friendly.
Jun 16, 2015
Everyone there is very helpful and friendly. I fully trust them with our vision needs.
Jun 12, 2015
Staff are great. Really enjoyed Michael
Jun 5, 2015
Very efficient and helpful.
Jun 1, 2015
Thought prices were a little high but all n all very happy
May 31, 2015
I was very impressed with the service and attention I received. No wonder my daughter referred me here.
May 28, 2015
Service was excellent! Quick, the receptionist was helpful, Mike was exceptionally customer service friendly, and The Dr was wonderful. I look forward to my new glasses. Thank you!
May 21, 2015
Staff is friendly and doctor explains clearly and listens to your concerns.
May 21, 2015
Very comfortable environment and e every one was so sweet and nice thank for caring
May 13, 2015
My whole experience was excellent. I appreciate all that was done. Thank you Tamara and staff
May 8, 2015
Awesome Staff! Awesome service!
May 8, 2015
I was a new patient so I had to fill out some papers, but once they got all my information into their system everything was quick. Everyone is friendly and I was given many options when it came to choosing what frame I wanted. Definitely a place to be recommended to friends and family.
May 6, 2015
Excellent visit; staff was courteous and professional. Doctor was outstanding as she corrected a previous problem I had with a different eye doctor.
May 5, 2015
Excellent Service. The entire staff was great in helping me choose my frames. And Jocelyn was absolutely the best in breaking everything down for me from the cost before and after my insurance coverage.
May 3, 2015
Everyone was friendly and service was fast
May 3, 2015
Clean and friendly atmosphere. Great staff
May 1, 2015
My doctor is awesome! She's very accomodating, she listens to my concerns and she's very pleasant. Also the Assistant during my pre-exam, He's always been nice and very patient,(he assisted my daughter before). Most of her team acknowledged me,It was a great morning to start the day. Definitely will come back.
Apr 30, 2015
Everyone was so helpful and attentive. Dr. Gutierrez explained tome in detail the results of my eye exam.
Apr 28, 2015
The doc was wonderful of course but the staff was exceptional! Very professional and really know what they were doing. I believe the young lady named Josie,(sorry not sure of the name but i know she has a 9 yr old brother) was outstanding In helping me pick out my frames. So young and knowledgable!I'm impressed with everyone that came in contact with me. Thank you!!
Apr 25, 2015
Everyone in the office was very friendly. Already told a bunch of people at work to check you guys out. Thank You.
Apr 24, 2015
All the staff was super friendly and I was in an out with in an hour
Apr 23, 2015
You all are a blessings to the city and the community. Keep up the good service and great quality of frame glasses, nice and clean place. Congratulations
Apr 22, 2015
It's seldom these days, that I leave an appointment feeling good about how I was treated and thinking positively about the level of customer service I received. The customer service was excellent at Elite Eye Care. Smiles and kindness go a long way in my book and there was plenty offered at Elite Eye Care, by everyone I came in contact with. Last but not least, my doctor has a really good name!
Apr 15, 2015
I love Elite Eye Care. I was able to make an appointment same day due to my current eye issues and was seen within minutes of arrival. Everyone there was very professional and presentable as well. Dr. Gutierrez was excellent and really shows she cares and goes the extra mile for you. Thank you for the excellent service. Can't wait for my next appointment.
Apr 15, 2015
I was a bit apprehensive, since I'd been seeing my previous doctor for several years. However, I had contact with each of your staff members, as well as you, and all were most cordial. While waiting for my eyes to dilate, I was able to observe your staff, and their behaviors with other patients made me feel comfortable as well. I have no hesitation in scheduling my annual exam next spring.
Apr 10, 2015
The staff was very friendly and walked me through everything. They gave me their honest and appreciated opinion with selecting glasses, which made the overall experience that much more Awesome. I do not enjoy researching new Dr's because it's tiredsome and can be disappointing, but I will continue to do it because I enjoy satisfaction & great results the 1st visit. I am Blessed to say that Elite Eye Care exceeded my expectations.... the 1st time around. Thank you
Apr 7, 2015
EVERYONE ON THE OFFICE STAFF WAS VERY CONGENIAL AND HELPFUL. MY HUSBAND AND I APPRECIATE YOUR SERVICE.
Apr 7, 2015
Great staff and provider. Fast service. Thanks!
Apr 6, 2015
I always have a great experience everyone is super nice and knowledgeable. Anyone looking for an eye doc should try here. I always tell my friends and family about this office.
Apr 1, 2015
I always have a great experience everyone is super nice and knowledgeable. Anyone looking for an eye doc should try here. I always tell my friends and family about this office.
Apr 1, 2015
Big thanks to Dr. Gonzalez and her team for eplaining really well our exam results and prescription options!
Mar 29, 2015
It was a plesant experience . Everyone was extremely helpful.
Mar 29, 2015
everyone from the front desk to the exam to ordering the glasses and check out was fabulous. great great customer service!
Mar 18, 2015
Thank you so much, from me and my son Cody
Mar 17, 2015
The staff was amazing...extremely professional, knowledgeable, and courteous! Waiting area is not only comfortable, but beautiful as well. Great selection of eye wear, and assistance with choosing the proper frames. The exam was very thorough and the process quick and easy.
Mar 11, 2015
The atmosphere and the whole experience was excellent
Mar 8, 2015
The only thing I wanted to check, and I forgot to ask (my fault), was to have my eyes checked for up close reading. Books and computer screens are getting hard to read, and we didn't check that.
Mar 8, 2015
This was my first visit with Elite Eye and it was a great experience. I called with an appointment needed urgently and booked an appointment for my wife and I for the next day so they were very accommodating. They were very friendly and attentive when we walked in and the entire staff was always very courteous and very informative. My wife and I both ended up buying a pair of glasses and sunglasses from Elite and I would definitely recommend them to all my friends and family. Thanks again as the experience was one of the best, if not the best optometrist office I've been to, since I've been wearing contacts which has been over 28 years.
Mar 4, 2015
It went smooth,fast and easy !
Feb 25, 2015
Always a good experience in this office - thank you!!
Feb 23, 2015
I would like to thank you for the excellent service I received on Friday. I was seend at my appointment time, the staff was very polite, and everything was explained to me in detail. I have never had such a plesent experience at an optical appointment. I will return to your location.
Feb 23, 2015
everyone there is so friendly and very knowledgeable! they answered every question I had professionally and suggested items in a very experienced way!
Feb 17, 2015
We came in knowing that we didn't have an appointment. Your team worked hard to help us get in anyways. The office was beautiful and clean, the staff was helpful and eager to help, and the while visit was simple and painless. Very satisfied.
Feb 16, 2015
Dr. Gutierrez was very helpful in explaining everything to me.
Feb 9, 2015
I really appreciate it is doctor. She was professional, friendly, accurate, and maybe feeling these.I could not recommend her more highly
Feb 6, 2015
Great experience. The girls are all very. nice
Feb 5, 2015
The team here does an amazing job taking care of their clients.
Jan 22, 2015
Best time ever buying glasses thank you!
Jan 22, 2015
Everyone was very polite, friendly and professional.
Jan 20, 2015
This was my first visit to an optometrist office and I felt very comfortable with the whole experience. The entire staff was friendly and made me feel comfortable. Love my new glasses.
Jan 17, 2015
Did have to wait 30 minutes in the exam room but Dr. Guitteirez is awesome
Jan 16, 2015
It was fast, the staff was great. Dr Gonzalez was really nice and real. She talked to me like anormal human being. Which I've found to be rare in the medical world.
Jan 16, 2015
When I moved to Vegas almost 4 years ago, I had to find all new doctors. After reading her previous reviews, I knew Dr. Gutierrez was what I needed in an eye doctor. Someone who specializes in tough fit contact lens wearers. While I have moved away from contacts, she has kept me updated on future options for me should I decide on return to wearing them. She and her staff always make me feel appreciated and welcomed when I come in for my yearly exam. They also are very good on going over my insurance options with me. I recommend her office highly.
Jan 15, 2015
I love Elite Eye Care, everyone has great customer service.
Jan 13, 2015
Customer service is outstanding! Thank you.
Jan 10, 2015
I had a great experience everyone was so friendly and accommodating! I never felt rushed and there was barely any wait time. Thank you!
Jan 9, 2015
Walked-in due to extreme discomfort in my right eye and was seen within 5 minutes. Everyone is always nice and very helpful. The staff is awesome and the Dr. is great!
Jan 7, 2015
Dr. visits of any type are usually a bad and frustrating experience, this one was not. your staff was wonderfull, Dr. Gutierrez is a true professional and Michelle is an asset that can't be put in words. I will be back
Jan 5, 2015
Awedome experience from the moment I walked through the door. Everyone had a hand in helping me while I was there and it was pretty busy still. Loved the doc! She had a really good sense of humor and explained everything. Even the girl helping me pick out my glasses was really cool and helping me save. They made it a very personable experience. It wasnt all about getting in and getting it done, although it didnt take long at all. The only downside is the limited selection on glasses, at least the kind I was looking for but then again, Im kind of picky.. Definitely will have my business again!
Jan 4, 2015
I had an excellent experience and happy I found my new optometrist ;) I will be definitely recommending my friends and family!
Dec 31, 2014
Always a pleasure when I come in.
Dec 27, 2014
I would not consider going to any other Eye Doctor.
Dec 25, 2014
Wonderful staff, slightly disappointed Focus dailies are no longer available but that has nothing to do with your office. May be in contact for other brands as the two trial brands are not working out so great. Cant wait for my new glasses and that is saying a lot since I have not been a glasses person since I was a teased little kid. Hoping they come in before Christmas! Cant thank the staff enough, they are always so helpful in explaining my benefits and what works best! Merry Christmas Elite Eye Care Staff!
Dec 20, 2014
Office staff is friendly and very helpful. They explained everything that would be done and made sure any questions were answered. Great office and i will definetly recommend.
Dec 20, 2014
Everything was great!! You have the best staff and the best cookies. Thank You
Dec 16, 2014
Great service, I don't dread the yearly eye app. anymore!
Dec 16, 2014
Excellent Experience with a very courteous staff.
Dec 16, 2014
Plenty of options and great customer service. love Dr. Gutierrez. She's patien and explains everything clearly.
Dec 15, 2014
Very pleased with the service I received.
Dec 15, 2014
I loved Dr.Gonzalez. She was very efficient and has wonderful personality. I will tell my other family members about her.
Dec 14, 2014
I usually avoid going to appointments because of the wait time or indifference of the staff, but everyone was very nice and Dr. Gutierrez has a great personalities.
Dec 14, 2014
I was a walk in on a Saturday and I was expecting to wait a while but I was in and out with a full exam, prescription, and new contacts in under 40mins. Dr. Gonzalez was fantastic and extremely sweet. Will recommend to anyone!
Dec 14, 2014
I'm somewhat new to wearing glasses. Staff was very informative, and pleasant. Waiting area was spacious.
Dec 11, 2014
I learned more in this visit than any other. Dr.Gutierrez made it very easy to understand.
Nov 29, 2014
After losing our long time eye doctor, Dr Kawamoto, we were concerned we would not find an equal or better doctor to take his place. Thank God he referred us to your office. You far exceed our expectations. Thank you for your expertise and solving my 'very painful' situation. You are greatly apprecated.
Nov 27, 2014
The key to having a great patient experience depends greatly on the staff, and your staff is amazing!! They are warm and welcoming from the time you call to make your appointment to the time you leave!! Virginia was who helped me make my appointment, she explained what my appointment was going to entail and was very prompt in obtaining my auth and ensuring she called me back as soon as she got it!! I'll never go anywhere else again!! Excellent staff and Excellent Doctor too!!
Nov 24, 2014
The staff was professional and friendly. The staff went out of their way to help out my young family with our needs and options.
Nov 23, 2014
Dr. T Gutierrez is an amazing person. She is super smart, competent, and confident in her work. She changed my life of sight and saved me thousands of dollars on expensive custom fit contacts. She is very easy to communicate with and incredibly professional. I can tell everyone of her staff loves working for her and looks up to her leadership. She has a huge impact on me every time I visit and I always look forward to seeing her. Perfect in every way.
Nov 12, 2014
I can't thank Dr. Gonzalez and the staff enough for getting me in on short notice when I had an emergency. I was really upset and worried about my eye site and they were so positive to be around and made me feel comfortable and relaxed.
Nov 6, 2014
Entire staff was very professional. Dr. Gutierrez was a very caring physician. I'm glad to have been referred to this office.
Nov 6, 2014
It was our first time great experience .. The service was great and the receptionist and assistance were awesome. I will be referring more clients.
Nov 4, 2014
In and out in no time. Very friendly staff! I came about 30 minutes before my appointment but they didn't have me wait until my appointment time to be taken care of. Next thing I know, I was out of there. And Dr. Gutierrez is great as always.
Oct 31, 2014
The Best eye care place in town. Looks great inside and out and the staff is just as friendly and knowledgeable.
Oct 29, 2014
Your staff is very knwledgable and professional
Oct 28, 2014
Michelle was very helpful, but I wish if there Were more selection of frames!
Oct 24, 2014
I thought the appointment went smooth and they had a good selection of glasses to choose from. The store is very clean and everyone is friendly. I would recommend them to everyone who wants great service.
Oct 22, 2014
Your staff was very prompt and courteous and Mike although was new did very well and spoke very highly of you with his development.
Oct 19, 2014
This was the first time I went to visit a Doctor without waiting that long to be attended.
Oct 16, 2014
All Staff are Nice and approachable! Not to wait long compared to other Doctors Office.
Oct 11, 2014
I love everyone who works there, very nice and professional
Oct 11, 2014
Dr. Gutierrez is one of the nicest doctors around. She talks to you like a real person and not just a patient number to bill later. The environment is beyond welcoming and comfortable. I am horrible with names, but the gentleman with glasses who assisted me before the doctor saw me, was very professional and helped me relax. I've moved around a lot and have seen a lot of Optometrists, and this is by far the best practices I've come across!
Oct 11, 2014
Friendly sociable staff.
Oct 4, 2014
Optician upgraded lens without telling me and this issue still isn't rectified. I feel like I was conned at this place.
Oct 4, 2014
A larger selection of kids frames would be nice.
Oct 4, 2014
lacking customer service. when asking for receipt, was told that I would get it when I pick up my contact lens order. I need to see detailed receipt of what I paid for before I pay. But did not get it. Additionally, I was not given any instructions about contact lens use. And if I did not asked for a case to put the provided contact lens when I remove them, I will not get one. No samples were given either, like solutions nor eye drops. I have dry eyes. Does not deserve a one star rating.
Oct 2, 2014
Nice meeting all your new staff, like and enjoy them. Dr.Gonzales is great!
Sep 22, 2014
Great customer service and good looking staff! Very professional..especially the optician that helped me
Sep 20, 2014
After reading some reviews online with Elite we were not sure if this would be a good choice... We were hesitant to leave our last eye dr we have been going there for 4 yrs but this office (Elite) would be more easy for us, and we surely made a good decision. Location is a plus. Staff was friendly and so as Dr. Gutierrez. Would definitely come back!
Sep 18, 2014
Great staff! Super friendly and helpful. Moving the whole family here for care
Sep 18, 2014
I understand I didn't have an appointment and others did. The wait was pretty long. You can't make an appointment for something that got in your I. I wish they would have got me in sooner in case I had to go to a specialist on a Friday afternoon. The staff and the doctor were excellent tho.
Sep 13, 2014
As always, great service and personal touch.
Sep 7, 2014
The doctor was really nice and her male assistant who helps with the contact lenses and insurance billing was really great as well. All of the office staff was very friendly and it is a very nice facility.
Sep 6, 2014
The girl with the blond hair (latina) is rude and very unprofessional. If she continues to be employed by Dr. GUTIERREZ, I will find a new doctor. The girl treats everyone horrible. Dr. GUTIERREZ IS THE BEST! LOVE THE DOCTOR. But as the saying goes one bad apple can ruin the bunch! Other than the one person .. the rest of the staff that you actually have interaction with are great!
Sep 6, 2014
I was treated wonderful by every employee, from the front desk, the person who performed my initial test before seeing Dr, the ultrasound tech, the Dr, and lastly, the person at checkout. I had been here a couple times before but my experience yesterday was exceeding all expectations.
Sep 3, 2014
The minute i entered your facilities ,i was recieved with respect. i was delet with promptelly and systematiclly by well groomed freindly team of specilists.the sevice they offered was great and the treatment was great .I felt very comfortable through out my appointment . Thank you Dr. Tamara and her team. Sam Sapper
Aug 27, 2014
I didn't have an appointment and you accommodated me anyway. Thank you.
Aug 27, 2014
Everyone was professional. Appointment was quick and fun! Lots of good selection on frames
Aug 20, 2014
I love the Saturday doctor
Aug 18, 2014
My daughter is very shy and the staff at elite made her feel very comfortable!!
Aug 15, 2014
It's a lot faster to wait than other doctors office that I had so far visited.
Aug 7, 2014
The staff is really nice and I left with a better understanding of my vision. Thank you!
Aug 7, 2014
You guys are great! Everyone is very friendly and I really like the office and the doctor! Thank you!
Aug 7, 2014
I was a little nervous about the status of my vision, but the staff explained everything very well and put me at ease... good exp
Jul 30, 2014
I love this office. I have actually recommended 2 friends and 3 family members to come as well. Everything is AWESOME and the Dr. is a doll! I am sad to say that a few of the gals I normally deal with have left (ABBI) and one is leaving :(
Jul 28, 2014
The visit I had went very well, the staff is so friendly and the atmosphere of the place is so welcoming. I have already referred people I know to Elite Eye Care and will continue to do so.
Jul 28, 2014
It was a very friendly environment and they made me feel like they actually cared for me rather than just being of a quantitative point of view. Like big chain companies
Jul 26, 2014
Jocelyn and Dr. Gonzalez were great. I have never had such a positive experience when it comes to eye care visits. If it wasn't for Jocelyn I would have settled for any old pair of frames. She really went above and beyond.
Jul 24, 2014
I really enjoyed my visit and look forward to the next one. I can't wait to get my new glasses. I hope they help me.
Jul 17, 2014
Came in without an appt and got in right away.
Jun 29, 2014
The staff is so incredibly friendly it's so refreshing.
Jun 28, 2014
Very friendly. Didn't feel rushed.
Jun 27, 2014
Great office and the experience was enjoyable. The doctor was very friendly and knowledgeable.
Jun 26, 2014
For my contacts training I was very impressed with the patience your staff has. I just couldn't get it, and I finally did. They have the patience of Saints.
Jun 26, 2014
I usually see Dr. Gutierrez, but I was scheduled to see Dr. Gonzalez and it was an awesome experience. I just loved her!! I felt like I had went to a training class to understand my eye situation. She is full of energy and knows her stuff!! I really appreciate her taking the time with me. I teach and I know its a great thing when someone breaks everything down for you so you can understand. It was a great choice for Tamara to have Dr. Gonzalez join her staff!!
Jun 26, 2014
I have been going to Elite Eye Care for many years and I highly recommend their care to everyone!
Jun 26, 2014
This was the first time my daughter went to an eye doctor. All the staff was so friendly she had a great experience thank you so much
Jun 25, 2014
Will be back. In fact already transferred all my records to them
Jun 24, 2014
I think I got everything I expected...
Jun 19, 2014
Friendly, fast and great service. Knowledgeable and also was able to look up and verify my insurance information without my card for me!
Jun 18, 2014
The overall service/visit was great. Thank you.
Jun 17, 2014
Great service. .We will return
Jun 15, 2014
The optometrist and staff are great.
Jun 15, 2014
I enjoyed the experience and felt well taken care of my the entire staff. The facilities are beautiful and comfortable and I loved having a fresh brewed cup of coffee!
Jun 15, 2014
The staff is great and very professional. Always a good experience when I have my appointment.
Jun 14, 2014
Very nice facility and employees
Jun 13, 2014
First time at this office! Everyone was very nice and professional!
Jun 12, 2014
I love this office. I normally have an amazing experience. This time, not so much. Don't get me wrong. Our Doctor was perfect. It was the receptionist. I did not catch her name, but she was so condescending. I had to come in on Saturday, last minute, because I tore my last pair of contacts. If I had not had an event to attend Saturday night, I would have just waited until the next Saturday when I could get an appointment. I had to do a walk in. I didn't MEAN to tear my contacts and the last thing I want to do is spend an hour and a half at a Doctor's office on my day off, but she made it seem as if I had done this on purpose or was in the wrong in some way. I understand how appointments work and I would never just walk in if it wasn't important. After her response to my arrival, I tried calling many other doctor's offices, but the ones that I could find that were open on Saturday did not accept my VSP insurance. This made me upset.
Jun 9, 2014
Reply
The Whole Staff Was Very Excellent!!
Jun 7, 2014
The only negative for my experience would be the lake of "conservative" style frames that would fit my face.
Jun 1, 2014
Very satisfied with the service. Walked out one happy camper. Looking forward to my new pair of glasses.
May 30, 2014
Very nice interior and good overall service and text reminder
May 26, 2014
Beautiful office with friendly and accommodating staff. I drive a notable distance for an appointment here... and it's worth it!
May 24, 2014
I believe that the staff could see that I faced aging issues that are out of ones control. Such as difficulty hearing and therefore not understanding missed some of what was spoken to me. They remained very kind had a smile (important to me) and patient. I feel that it is very important how office staff greets and communicates with the patient. Also, how they all get along together. It makes for a very secure feeling when you know there is a pleasant atmosphere. The Dr. was great! She too had me feeling comfortable. Very professional.
May 24, 2014
I had a good experience in this place. Perhaps a wider selection of glasses would be nice. But I found what I wanted here with ease.
May 22, 2014
Been here several times and always great service. From my kids to myself!
May 21, 2014
Dr. Guiterrez was awesome! I was even able to bring my baby with me. The staff was so sweet!
May 19, 2014
I called to schedule a last minute appointment and was able come in from a cancellation. Very friendly and helpful staff.
May 16, 2014
Honest, friendly staff!! My best eye doctor appointment ever!!
May 16, 2014
Great friendly environment.
May 13, 2014
The staff and Dr. were amazing and friendly with such welcoming smiles especially the eye glass sales lady. Most definitely expect to become a repetitive customer. I have recommended this office to family and friends. Thank you for the great experience.
May 13, 2014
Pleasant staff and professional care.
May 13, 2014
All healthcare office visits should be as pleasant of an experience as they are at Elite eye care! Terrific staff, great doctors!
May 11, 2014
I broke my glasses and the next day you took me in. I really appreciated that.
May 10, 2014
Friendly and professional every time!
May 10, 2014
I'm very happy. Thank You Marty Pajanen
May 9, 2014
The Staff is very Friendly and courteous, they work fast to assist me. And Dr. Tamara is very Professional and knowledgeable in her field.
May 9, 2014
I love you are getting Maui Jim frames in.
May 7, 2014
I loved my experience at Elite Eye Center. In the past when I have moved, I've simply found a new eye center that was close. While I don't plan on moving soon, I feel that I will make the trip back to Elite Eye Care based upon the way I was treated. They did an excellent job explaining everything! The styles and prices on the glasses and frames were very competitive and affordable with my VSP plan. Thank you for a great appointment! I can't wait to wear my new glasses and contacts!
May 4, 2014
The waiting was frustrating. I got there at 8:50am and my appointment was at 9am. I already had my paperwork filled out and I didn't see he doctor till almost 9:30. But other then that it was a good experience.
May 2, 2014
Everyone is excellent. I waited a bit because I was really early for my appoiment. Every step was explained to me. My husband was able to be squeezed in with no problem for an appointment and no wait time for him.
May 2, 2014
Very calm professional atmosphere...
May 2, 2014
I had a great experience and will be a repeat customer.
Apr 23, 2014
Staff is always friendly and flexible
Apr 22, 2014
I had a very favorable experience at my appointment. Everyone welcomed me , I felt very comfortable there. Enjoyed Dr. Gonzalez and appreciate her expertize . I will definitely refer you to all my friends ! Love the Sat. appn't option
Apr 21, 2014
You need new chairs in the waiting area.
Apr 21, 2014
explanation for number one: not that i don't trust the assistant that reviewed my test findings but doctor has yet to give me a definitive explanation as she was not in at the time.
Apr 17, 2014
I've been to two other doctors here in tone and your practice blows them out of the water by far.
Apr 16, 2014
I had a great experience. I would definitely come back. everyone was very nice.
Apr 16, 2014
It's so wonderful to go to a business with great customer service. Every member of the staff is genuinely friendly! As long as my insurance allows; we will continue to use Elite Eye Care for our...eye care. :-)
Apr 12, 2014
Very friendly great experience
Apr 11, 2014
Excellent personnel. Very personable and patient.
Apr 3, 2014
Always a great experience! Love Dr. Gutierrez!
Apr 2, 2014
Very pleased and happy with the care and service. I plan to continue as a patient.
Apr 1, 2014
Exespite the bad news of me having to get corrective vision and feeling super old, the staff was very accommodating. I would have no problem going back. One thing I wish they would have is a wider selection of affordable eyewear. Some of the designer stuff gets pretty exorbitant.
Apr 1, 2014
Nice clean practice. Girls were very professional. Dr. Gonzales was excellent.
Mar 27, 2014
The young lady that attended to my first test was so pleasant and kind, made me feel welcomed and showed concern about my taking the eye test and being clear about it.Then Dr.Gutierrez accepted the suggestion I offered about making a place to drop my handbag and jacket.I mentioned a hook that goes on top of the door that serves well.
Mar 25, 2014
The staff was very friendly, the doctor was very thorough, and the selection of contacts and frames were great. Thanks!
Mar 21, 2014
Everyone was extremely professional, knowledgeable, and polite. Overall it was a perfect experience. They also have an amazing selection of latest and most fashionable eyewear. I would highly recommend them to my family and friends.
Mar 20, 2014
I enjoy coming here. I always recommend people to Elite Eye Care when they say they need an eye Dr.
Mar 20, 2014
Elite eye care is so great and nice specially the staff keep it up...and thank u....
Mar 18, 2014
i loved the office and the Dr. i will be taking my kids there.
Mar 13, 2014
Everyone was very friendly and thoughtful
Mar 13, 2014
The experience was awesome and the staff was very helpful and patient. I would recommend getting a bigger selection of glasses and a little more organization. Other than that, everything was awesome.
Mar 12, 2014
Friendly staff. Great service.
Mar 12, 2014
Excellent service. Very thorough exam.
Mar 8, 2014
I think you have a great staff and I like Dr.Gutierrez I am a very satisfied customer this is my third year coming to Elite Eye Care and I will be back next year.
Mar 7, 2014
In and out in a good time. All questions answered. Couldn't ask for more.
Mar 7, 2014
The visit to Elite Eye Care was very easy and the doctor was very friendly explaining that in my situation glasses aren't something that are needed, but may make getting through the work day a bit easier. She then left it up to me as to whether to seek corrective lenses and i never felt pressured to purchase anything i didn't want.
Mar 3, 2014
Amazing staff. Helpful & friendly!
Mar 1, 2014
This was my very first visit and I was in and out within an hour. There are a ton of frames to choose from. I've found a practice for my vision care. I've already recommended this place to a friend.
Feb 27, 2014
Had some eye pain and needed to be seen asap. Thanks for being accommodating and understanding.
Feb 26, 2014
Everyone has been very helpful, especially Michelle. I'll be coming back in at the end of this week to get with Michelle to reselect glasses that will fit me better? Thank you for going the extra mile to make sure everything is the way it should be.
Feb 24, 2014
The entire staff is very professional. I so appreciate it.
Feb 23, 2014
Having been here several times in the past year I find it a pleasure to come here. The staff is friendly and I always get good explanations of what is going on.
Feb 21, 2014
Dr. Gutierrez was very informative and reassuring about my situation. Told me what to look for. Just happy everything was ok.
Feb 13, 2014
Great customer service! Wish there was more frames to choose from but I did find a great pair.
Feb 12, 2014
Everyone in your office, including the doctor, were incredible. First rate service and products for purchase. I will definitely refer all my friends and relatives.
Feb 12, 2014
The staff were friendly and helpful, especially choosing my eyeglasses and making payments. She stayed within my budget and I love the fact that if you don't have enough funds on you, they take a down payment during your visit and pay the other half when your glasses are to pickup. This is by far the best eye doctor I've been too.
Feb 12, 2014
I was misinformed and after FINALLY getting the correct information I was advised that the appointment would not be completed. It was a waste of my day. It was not handled professionally.
Feb 11, 2014
Reply
As always, professional, friendly and very informative.
Feb 9, 2014
Great service and professionalism!
Feb 5, 2014
Everyone took the time to answer my questions and concerns. Great contact lense fitting.
Feb 4, 2014
Would like to have obtained addt'l information regarding eye health, conditions, preventative information, etc.
Feb 3, 2014
I am always greeted with a smile. They staff always takes the time to go over things with me.
Feb 3, 2014
great first time experience at your clinic. did not have an appointment but i was accomodated the very same day. did not mind to go back after a couple hours as i had to do something else that day. my only gripe would be that i would have to wait 7-10 days for my glasses but no big deal. i guess it is just a small price to pay for getting the "complete package" for the prescription glasses as it would have to be special ordered.
Jan 30, 2014
None Great and Friendly service !
Jan 28, 2014
Everyone here is very pleasant and enjoy what they do. They also have a great selection of glasses. Most importantly they are knowledgeable and able to provide you with any information surrounding your eyesight.
Jan 28, 2014
Overall, your office staff and doctors are great. I really appreciate the time staff and doctors take to explain what they are seeing with my eye exams.
Jan 23, 2014
Everything went well. The doctor and Jocelyn were both very helpful. One of the ladies fixed my spare pair of glasses which was very helpful. Very good visit. Thank u
Jan 22, 2014
My experience was great. The staff was very helpful and the doctor was very knowledgeable and is good at what she does. I would recommend Elite Eye Care to anyone I know.
Jan 22, 2014
Staff are friendly and professional. The office is clean and warm.
Jan 20, 2014
As always, your service was concise and thorough. I had some issues which you helped to have immediately solved, and then provided the excellent customer service afterwards. I have referred my wife and adult children to you and will continue to do so with other friends and family.
Jan 19, 2014
I would definitely recommend your office to friends and family. Everyone is extremely friendly and helpful. Jocelyn's help with the testing and picking out frames was way beyond expectations! Thank you!
Jan 18, 2014
Everything was great and I really liked Dr. Gonzalez.
Jan 16, 2014
Office visit went well and dr. Was very nice. I did not understand the 45.00 charge which I have never paid at the last 2 offices I was at. The charges were always 99.00 plus the cost of contacts with no additional charges after that.
Jan 16, 2014
Love the facility, the Dr was very friendly and explained in detail about any issues we were having. This is a great location!!
Jan 15, 2014
I felt like my needs we're met with full medical explanations given to my satisfaction.
Jan 14, 2014
Always a great experience!
Jan 13, 2014
Everyone is very friendly and caring.
Jan 9, 2014
Friendly and personable staff. The office is very nice and clean.
Jan 8, 2014
Dr. Gutierrez and her staff are always very professional and friendly.
Jan 7, 2014
The staff was very friendly, knowledgeable, and helpful. I would strongly recommend this office.
Jan 7, 2014
Your service was very good & the staffs are very helpful & made me feel very comfortable during my eye examination. I appreciate that services being just a tourist in Las Vegas. Thank you.
Jan 7, 2014
I really enjoyed working with Dr Gonzales. She was very professional and knowlegable in all my eye care needs.
Jan 5, 2014
Everyone was friendly and informative. I won't go anywhere else.
Jan 5, 2014
Great staff and all around experoence
Jan 3, 2014
I was very please with the entire experience! Professional staff, great facility.
Dec 14, 2013
Very kind and caring staff. Super clean and modern office. We were greeted on arrival, appointment was on time and Dr. and staff were wonderful. Options were explained clearly and order processed quickly. We already recommended this office to a coworker.
Dec 14, 2013
The doctor ( I forget his name) was very helpful, did a great job explaining things.
Dec 14, 2013
The Associates are great, and tend to know as much as the doctor in which questions are always answered correctly. They are patient and kind that puts you in a position where you are control of the situation.
Dec 13, 2013
I felt it took a long time to be seen by the doctor, but that's probably because I was in a hurry. It couldn't have been more that 15 after I was in the exam room that the doctor came in.
Dec 12, 2013
Everyone, as usual, was very friendly and helpful. I love this office and have recommended it many times, and will continue to do so!
Dec 10, 2013
i just moved from florida a month ago….on thanksgiving eve my dogs crushed my glasses i had to glue lens back together to drive over weekend….i came in monday explained situation….i just picked up my glasses today…thanks to all of you for such a wonderful experience
Dec 4, 2013
If the issue with my new eye glasses is resolved I will definitely refer friends & family to you. I appreciate the time spent to resolve the issue. If the retailer I purchased the lenses from can adjust my vision to my satisfaction, then this will have been a very good experience.
Dec 3, 2013
Over all it was a very good visit. I'm pleased with the whole experience.
Dec 1, 2013
Dr. Gonzales was great. She answered all of my questions in detail. She is a valuable asset and a wonderful addition to your team. Jenny as always is amazingly helpful. She assisted me with my insurance as I didn't have a card. She also spoke to my Aetna rep to ensure my visit and glasses were billed correctly as our insurance is very unusual with a health fund not health savings account. Great team, great service!
Nov 29, 2013
Dr & staff were so helpful!
Nov 28, 2013
Super Friendly staff! A++ I cant wait to get my new glasses!
Nov 27, 2013
The Dr. Was fantastic! Very informative, probably the best eye doc I've seen as an adult!! The front desk staff was also very helpful, especially the girl from Brrooklyn and the girl who helps pick out glasses (dark hair also). They were both super friendly and great!
Nov 21, 2013
the office staff is very friendly the doctor is great about explaining things and very caring
Nov 21, 2013
I was very happy with my overall experience and my interaction with all team mebers
Nov 19, 2013
Great staff. Dr. Guttierez was very detailed in my exam and explanation of the results.
Nov 18, 2013
I was nervous coming in but the staff and Dr. Gutierrez made me feel beyond comfortable. I appreciate that. Thank you all :-)
Nov 9, 2013
Everyone was awesome!!! Dr. Gonzalez was AMAZING!!! Thank you!!!
Nov 7, 2013
I really enjoyed my visit. The office staff were very nice, and the DR was fantastic. Thanks!!
Nov 3, 2013
The wait time was partially due to us having to complete paperwork since it was our 1st time being seen.
Nov 1, 2013
Was seen earlier. Very friendly staff. Beverly was great
Nov 1, 2013
I like Dr. Tamara Gutierrez and all her staff. They care an treat me so good. I want to Thank them for caring about me.
Oct 29, 2013
I always have a great experience when I go to Elite Eye Care.
Oct 28, 2013
Great staff members, professional and friendly. Aprreciate the concern abiut my vision issues.
Oct 27, 2013
Everyone in the office is very helpful, polite and friendly.
Oct 20, 2013
The office and staff were awesome. Everything went really well. I will come again.
Oct 20, 2013
1st time visit. See you in 1 year!
Oct 19, 2013
I love the staff and everyone is very helpful! I will recommend Elite Eye Care to anyone who needs an optometrist!
Oct 18, 2013
I didn't like the $45.00 fees for contact fitting because I've already had it done with my old doctor. They didn't charged me for it.
Oct 17, 2013
It was our first appointment and I loved it... Staff and doctor are very friendly!!
Oct 17, 2013
I really liked Dr Gonzalez. She is so easy to talk to and she explains everything in detail.
Oct 17, 2013
I don't have the need to go very often but when I do, I always feel welcome and well taken care of.
Oct 8, 2013
I look forward to coming to Elite ICare every year.come for the glasses and stay for the staff ;-)>
Oct 5, 2013
Awesome service and was given great info and advice. Thx
Sep 27, 2013
I have been coming to this office for a couple years now. I have worn contacts for about 15 years and have always had issues with my eyes. With that being said, I have been to a ton of eye doctors in Las Vegas and this is the only one I have stuck with for this long. The doctor is very knowledgable, friendly and takes time with each patient. The staff is always very friendly and remembers you. Most importantly, there is rarely a long wait. You will be in and out. I love this office and refer anyone I know there!
Sep 24, 2013
Great office, but had to wait awhile to be seen.
Sep 22, 2013
Keep up the good service
Sep 22, 2013
Dr. Gutierrez is hilarious and everyone was friendly. I will be back and refer family and friends!
Sep 22, 2013
The whole team was great !!! By far the nicest eye doctor ive to EVER ....5 STARS !!!!
Sep 19, 2013
Wonderful experience! Thank you for all your help! We will be back for sure!
Sep 18, 2013
All the employees are very attentive and are eager to help
Sep 16, 2013
Keep up the good job and good customer satisfaction Elite Eye Care Team!
Sep 15, 2013
Excellent customer service. Great selection of frames. Office staff was very helpful in explaining all my options.
Sep 14, 2013
I must say that i was thoroughly disappointed with my visit to elite eye care. My primary issue lies in the fact that my eye correction options that were given to me were rather slim and I just felt like I was not wanted as a patient. Going into the exam I had little knowledge of the standards and procedures of an eye exam. For example, I did not know that if contact lenses were an option for me I would have to have a specific exam to do so. My examination felt rushed and I got the impression that the doctor couldn't wait to get to the next client. My recommendation to Dr. Gutierrez would be for her to slow the interaction down a little bit a just ask her patient if they would even want glasses or contacts. The Dr. just moved through the interaction a little too fast for my taste.
Sep 12, 2013
Excellent treatment. Very friendly and knowledgeable.
Sep 1, 2013
The whole staff is great and it's always very pleasant when I go in there.
Aug 28, 2013
Always a fast and easy experience. One reason I always come back.
Aug 28, 2013
Dr. Gonzalez was amazing! I commend her on her leadership and commitment to make your customers they are valued and appreciated! Amazing job!
Aug 27, 2013
I had a very good experience at your office. The wait time was virtually nil. That was a definite plus. I spent a lot of time with Abby. She was very pleasant and extremely knowledgeable. All options were discussed thoroughly.
Aug 26, 2013
We LOVE Dr. Marilyn Gonzalez!!! thank you, Thank You, THANK YOU!!! <3
Aug 25, 2013
The team there is always the best. I've already recommended your place to a couple of close friends.
Aug 24, 2013
Beautiful office, great staff.
Aug 24, 2013
the staff was friendly,polite,willing to answer questions that i have.they take their job seriously. dr m gonzales was our eye doc for a long time when i was a regular at lenscrafters before so that when she left there,i had no choice..i asked for her but to no avail.when we changed insurance last year,they gave me 2 groups that were closer to my place and..lo and behold- her name was in one of them!! i was very thankful and happy to be back.she is very efficient and knowledgeable,+ she makes you very comfortable during discussions.
Aug 22, 2013
Excellent service. Very informative.
Aug 22, 2013
Thanks for helping me improve my vision. It has been five years since my last check up. Everyone there is very friendly and helpful. Thank you again for everything.
Aug 11, 2013
Best service you can get!
Aug 10, 2013
I came in for my initial appointment but we had a problem finding out what insurance plan I was on. The girl in the front desk got it solved. Was impressed with that so I wouldn't have to reschedule. Also all the girls were super sweet. Dr Gutierrez was very patient and informal on what I need for my prescription by adjusting my prescription to make them comfortable to wear. The environment was most definitely inviting and comfortable. Also providing snacks while u wait is a plus. I came back to get the side of my glasses re-fitted and the girls were super helpful and nice. Over all, this is a excellent place to go to and would for sure recommend this place to my family and friends.
Aug 9, 2013
The appointment was pleasant and informative, the people were nice and helpful. I think I picked a good eye doctor.
Aug 9, 2013
Great experience. Very chill and yet professional attitudes and atmosphere.
Aug 8, 2013
The ladies in the office are all wonderful and very easy to talk to. Super great team, very inviting and appears to make everyone feel welcomed!
Aug 7, 2013
Abby is always amazing!! Love your office!
Aug 5, 2013
My visit was pleasant and smooth. Thanks.
Aug 2, 2013
Staff were very friendly especially Michelle and Abby. Abby fully explained our options and appreciated that very much.
Aug 2, 2013
The staff is wonderful and very helpful.
Jul 30, 2013
I loved the Dr. She is very personable and very helpful. She does talk very quickly and might slow down a bit.
Jul 29, 2013
I will be a loyal customer.... Dr. Gutierrez was great. I would also like to tell you about Lilly she was fantastic! Thank You for a great experience !!
Jul 29, 2013
Great service and a beautiful office.
Jul 28, 2013
I was in and out in less than an hour. Very nice and helpful.
Jul 27, 2013
In a town that has thousands of options for eye care this practice really shines. The staff is great, the office is very nice, & the DR. I'd efficient and appreciates her patients. I would recommend to anyone seeking a efficient and enjoyable office experience.
Jul 26, 2013
Can't say enough of Dr. Gutierrez and staff. Michelle is wonderful. She has worked with me to adjust my computer glasses until they are just right. Very patient and pleasant. I have referred my friends and will continue to do so to this office. Thank you Dr. Gutierrez and staff!
Jul 26, 2013
Great staff, friendly environment. Dr. Gutierrez seems very thorough.
Jul 25, 2013
i wish i had the $24.00 to get my glasses started,as i am practically blind with these
Jul 25, 2013
Loved it there will b going back :0)!!
Jul 20, 2013
You all helped my family, thank you for everything and the woman who helped us I can't remember her name, long brown hair she was awesome!
Jul 19, 2013
Finally I found a doc that fixed the problem that 3 others couldn't im so happy with her she tells it like it is .its very hard to find docs like her now days great doc.
Jul 18, 2013
I really, really like the staff. They were warm and welcoming, and they honestly made me feel valued as a client.
Jul 16, 2013
Everything was great! Thanks for accommodating my husband and I together with our baby!
Jul 16, 2013
Great staff and great doctor! Highly recommend!
Jul 16, 2013
I am always impressed when I have a appointment very professional and I will not see another doctor for my eye health
Jul 13, 2013
I have always had a great experience with Elite Eye Care. It is the only eye care center that I use.
Jul 12, 2013
Staff very customer driven,Very impressive.ty for a wonderfully experience, Portia Fiesta
Jul 10, 2013
It was a great experience overall. The team was very friendly and helpful.
Jul 5, 2013
Everyone in the office was helpful and courteous. Dr. Gutierrez was awesome!
Jul 4, 2013
I was not given a referral paperwork to go to westfield for a visual fields test. Nor was I told at that time it would be faxed directly to their office causing more phone calls for me
Jul 2, 2013
Visit was a pleasant one..
Jul 1, 2013
I always enjoy you guys looking deep into my eyes
Jun 29, 2013
My first appointment with dr Gonzales and she rocked. Best optometrist appointment ever. Counseled me with speed and expertise. Awesome experience.
Jun 27, 2013
I was very impressed with your office staff, very friendly and efficient. The doctor was very quick to find my problem with my glasses.
Jun 26, 2013
I really enjoyed my visit. Your facility was nice & welcoming. Every single staff member made me feel welcomed & not to mention were very knowledgeable. I will recomend friends and family to this location. Also, I'll be referring your office with other websites as well! Great Job :)
Jun 20, 2013
Professional doctor and staff, location is key along with state of the art equipment. Lastly, the facility is extremely clean and I already recommended my mother to your office.
Jun 15, 2013
Best eye doctor in town.
Jun 15, 2013
I've been going to Dr. Gutierrez since I moved to Vegas just over 2 years ago. Being that I am a difficult fit for contacts, it's more time consuming to get the just right fit. But seems to enjoy the challenge and I am always happy with the results. She also seems to keep up with the latest for eye care, which is very important. I have already recommended her to co-workers and I will continue in the future. Her office staff also makes you feel important from the time you walk in.
Jun 14, 2013
What a. Pleasant experience! I love coming to this office. So awesome! Everyone is so nice. No pressure.! Love Tamara and Bridget. They were great. I finally got what I need for my eyes.
Jun 9, 2013
Appreciate the clear advice on vision issues.
Jun 3, 2013
Very beautiful office! Staff was friendly, too!
May 30, 2013
Friendly and comfortable seating in the waiting area! Will come again.
May 30, 2013
Thanks for a great visit! Staff was friendly and professional too. Thanks again!
May 29, 2013
As always, you are very friendly and professional.
May 26, 2013
I consider this an excellent office. I would have no problem recommending them
May 26, 2013
My visit was great! I was able to get an appointment next day. I was brought in on time and they made sure i was not leaving with any questions. Very professional and courteous!
May 25, 2013
I was able to make an appointment in a short amount of time and was seen on time. At the same time I did not feel rushed and they made sure I was not leaving with any questions.
May 25, 2013
We appreciate your staff They all show knowledge of their job and very polite.
May 21, 2013
Very friendly and helpful. I had no wait time and was in and out very quickly!!!
May 20, 2013
Great experience from start to finish!
May 17, 2013
The office visit was fine I just had to wait so long and I didn't understand
May 16, 2013
Excellent service, all super friendly.
May 14, 2013
Dr. Gutierrez was excellent. But the front desk staff and glasses staff seem to only care about money and only show you the most expensive glasses and say you only look good in the most expensive pairs almost felt like I was being ripped off.
May 12, 2013
Reply
Great customer service. Loved the cookies!
May 10, 2013
Love the staff and dctor!!!!
May 9, 2013
The best doctor and staff
May 5, 2013
Friendly, helpful and knowledgeable staff. Always take the extra time to make sure my questions are answered and I get everything I need.
May 4, 2013
Great service and products!
May 3, 2013
Very good experience, will def come back and have my wife go here as well
May 2, 2013
Best experience, hands down. Staff was great and doc was very helpful. Thank you
Apr 22, 2013
Your rating would have been EXCELLENT. However, when someone has a confirmed appointment, waiting more than 15 minutes is unacceptable.
Apr 17, 2013
-- My experience was overall good, although i think i got an eye infection from the girl putting drops in my eye, as today my right eye is swollen and pink. It took about 2 hours there-- which i think is somewhat a long time for an exam/answers. I would recommend as employees were nice, and i was recommended although- i would change some things. THanks
Apr 17, 2013
Everyone in the office was nice and helpful.
Apr 17, 2013
Every staff person I dealt with from the day I made my appointment going forward has been very warm, friendly and accomodating. Though I am a new patient, my experience thus far has been 100% positive.
Apr 15, 2013
Friendly staff, clean and organized.
Apr 15, 2013
Great service, very friendly! Thanks
Apr 4, 2013
I have a couple questions that I need answers for which I will ask the doctor on Friday when I go back. The office staff and assistants are ALWAYS very friendly , helpful and understanding.
Apr 3, 2013
I was please with my exam and the technician who performed it.
Apr 2, 2013
Spectacular =)Feel and sense of quality as you walk through the door. Great selection of frames, wide variety. They had the Gucci frames I was looking for. The cool thing about this place is that they are able to take a photo of your eyes during your visit and when your due for your annual visit the next year you are able to compare and see any changes in your eye. The doc is very nice and knowledgeable, staff is very courteous and helpful. Referring everyone I know. =)
Apr 1, 2013
Very friendly and genuine.
Mar 29, 2013
The person(s) who did my exams were awesome and the lady that helped picking out my frames did a great job!!!
Mar 29, 2013
Dr Gutierez is hot tell her PLEASE!
Mar 28, 2013
The office was clean and the staff was very friendly. Dr. Gutierrez told her time and explained everything to me.
Mar 28, 2013
I feel unsatisfied with my last visit.
Mar 25, 2013
Everyone on the Elite Eye Care staff was fantastic! Getting great service really makes a difference!
Mar 24, 2013
I liked the woman with the surly attitude behind the counter. She was NOT your typical syrupy sweet retail person. Sorry, but I don't know her name. It is refreshing to me to have a real person help me and not some plastic person. She reminded me of Cristina Yang on Grey's Anatomy.
Mar 22, 2013
Everyone was great-from the front desk to the doctor!! Everyone was friendly, helpful and informative! I will absolutely refer this place to my friends and family!!
Mar 18, 2013
The wait time was ridiculous and I checked in before another lady and the front desk brought her back before me. The staff apologized for the wait but me and my daughter waited well past our appt time.
Mar 18, 2013
Reply
The long wait was excused because the doctor immeadiatly apologized upon entering the room. Letting me know she was aware she was so late made me believe that this was an oddity and therefore would not be my norm at her office. All in all we are extremely happy with the service we were provided.
Mar 16, 2013
very nice personnel. Still haven't received a call to come get my glasses
Mar 13, 2013
still haven't received a call to come get my glasses
Mar 13, 2013
everyone was really great, I was early to my appointment and they got me in the back before my scheduled time. Thank you!
Mar 13, 2013
My experience at Elite Eye Care was the best I have had at an eye Dr. This will now be my eye care Dr going forward.
Mar 11, 2013
This was my first visit and I was completely satisfied. The staff were all friendly, courteous and professional. Dr. Gutierrez made me feel like she cared about me as a person and not just another appointment. I would recommend Elite Eye Care to anyone at anytime.
Mar 10, 2013
Professional setting. Has more equipments. Free cataract check up.
Mar 7, 2013
Dr. G. was great with my 5 year old daughter. I will recommend this office to friends.
Mar 5, 2013
My only concern was that the sweet tech scratched up my glasses during the adjustment which I now have to bring back for repair.
Feb 28, 2013
I have been wearing glasses or contacts since I was eight years old so I have seen a lot of eye doctors in the past twenty years. I have yet to commit to one until finding elite eye care. I really like their office. They look at your previous visit before talking to so u don't have to constantly explain your history, they are all very welcoming and the doctor is extremely knowledgeable and friendly!
Feb 28, 2013
Very prompt and professional. Flexible with billing options that I wasn't prepared for.
Feb 28, 2013
Everything was great. I only had to wait a few minutes after all my new patient information was turned in.
Feb 25, 2013
I really like this office; Dr Tamara and her staff were very helpful, everything was explained to my mom and I. We will definitely be returning.
Feb 21, 2013
I think it's ridiculous to be charged for a fitting when I was not asked if I needed a fitting. I have been wearing the same contact lenses with the same curve for 2+ years. To be charged $40 for that seems ridiculous. All I asked for was a current prescription. If the doctor had even recommended another brand or lens, the fitting fee would seem more understandable but she didn't even ask me if I would like to explore other lenses. I will never go back to this office. The service was not good. When I told the girl who came in with my contacts that I already wear those, she gave me attitude and said "the doctor wants you to put them on."
Feb 21, 2013
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Contacts/ glasses are always prepared quickly.
Feb 20, 2013
This past visit was only our first time there. For proper recommendations, we'd need repeat visits. So far, it's been great. Waiting on glasses at the moment for my husband. Hopefully he likes them.
Feb 20, 2013
Very professional and all staff very knowledgeable and the BEST is that told me glasses would come in about 7 days but got called and were here in 3 so my son and I are already enjoying them.
Feb 16, 2013
Needed a new place being fairly new to Las Vegas. Made a good choice. Friendly, knowledgeable, and prices with my insurance were great. Changed contact brand and so far so good.
Feb 15, 2013
I would recommend this doctor. I had a pleasant experience in a comfortable office with caring staff. Thank you for making this appointment easy.
Feb 14, 2013
This is a very nice place and the people are great Thank You
Feb 6, 2013
Great friendly service very professional, great feeling of normality. will highly recommend.
Feb 4, 2013
courteous staff, excellent service.
Feb 1, 2013
I really like Dr Gonzalez
Jan 29, 2013
I thought my doctor was very knowledgeable and helpful. She helped me more than any doctor ever.
Jan 23, 2013
Your receptionist is a bit cold both upon greeting and when checking out. I would strongly recommend that you consider a different person for the face of your operation.
Jan 20, 2013
Dr. Guiterrez and staff are always professional,polite,friendly and very helpful. I am in and out of the office quickly. I enjoy the atmosphere and service they provide.
Jan 19, 2013
Everything went very well except I felt EXTREMELY rushed while trying to help my children choose glasses. The girl was friendly but not super helpful in choosing and always stood right in front of the case so I couldn't even see what else was in there. Also, every time we tried a pair she would say "so are those the ones you want". To me, having a pair of glasses that are comfortable, stylish, and durable is very important and I don't feel that we had an opportunity to really see what our options were or have our questions answered. It was already after 5 pm so maybe she was trying to hurry us?
Jan 19, 2013
Great experience. Prompt, effective care.
Jan 18, 2013
Great experience at Elite Eye Care. No problems and virtually no waiting, like usual at other doctors.
Jan 17, 2013
Dr. Gonzalez was very professional and very informative, staff was great and always a pleasure to come to the office.
Jan 14, 2013
I appreciate the excellent customer service from the front desk, to Dr.Gutierrez, and Amber being patient with me choosing glasses.
Jan 11, 2013
Wonderful experience! Can't say enough good things about my visit. The office itself was beautiful and inviting, the staff was friendly and patient, I was in and out in 30 minutes and on time with my appointment. Great place!
Jan 9, 2013
Got me in at last minute and everyone was so helpful! Thank you!
Jan 9, 2013
A 'lil disappointed that I was not able to get even a portion of the frames discount just because I had insurance.
Jan 8, 2013
I love how friendly the staff is! They are so helpful and so caring about patients. I would even stop by when I don't have an appointment just to say hi! Love them!! :)
Jan 8, 2013
When explaining the difference in price of two types of contacts, she spoke too quickly and dropped too much information all at once. when she was finished I didn't fully understand what she just said. I asked in my own words again and I understood enough but I think she should have either printed out the differences or wrote them down for me. I didn't think to ask til after I left. The staff seemed to be a little stiff and sharp. They were nice enough but I wouldn't say I felt very welcome. I didn't have a bad experience. My exam went ok. Although I didn't fully understand what's going on with my eyes. There was just a lot to take in for me.
Jan 6, 2013
There weren't too many people and I got seen almost right away. Explained what I can get with my insurance coverage as well. Everyone seemed friendly.
Dec 29, 2012
Dr. Gutierrez and her staff do a great job.
Dec 22, 2012
Excellent service and staff is very friendly :)
Dec 21, 2012
I have already referred a friend who is a currently a customer of yours because of the friendly service and expertise.
Dec 20, 2012
You Ladies and gentleman are always A+. Thanks for your commitment to making me feel like part of your family every time I visit. Happy Holidays!
Dec 17, 2012
I haven't had any bad experiences... Not sure what the girls name is... But her voice is on their recording . She is always helpful and friendly. Seems to know me by name whenever I come in... which isn't too often. The dr. G Is friendly and very Knowlegable. I would recommend anyone who asked.
Dec 15, 2012
The front desk clerk who checked us in was extremely friendly & professional. Had a great attitude & had smile the whole time. I highly would recommend your service to all my friends. Great facility, staff & the doctor was very nice & professional too!
Dec 14, 2012
I have been to a few different eye doctors since living in Las Vegas. The staff at Elite Eye Care have always been friendly, the facility is very clean and nice and I've never had to wait long.
Dec 12, 2012
I was very pleased with all aspects of my visit.
Dec 12, 2012
I felt that the guy who helped my wife pick out her glasses was trying to push her into more expensive options and I did not appreciate it. I think someone should explain to him that not all of us are doing so well financially these days.
Dec 8, 2012
I had a great experience while at Elite Eye Care. The staff was friendly and informative.
Dec 7, 2012
The doctor I had was awesome. Best visit I've had at that office. She let me try on color contacts and let me take my time in trying the colors. She also bumped up my prescription a hair and my vision at night is so much more crisp. I used my whole 150 credit from insurance on colored and clear contacts!
Nov 25, 2012
Very good and respectful service. Thank you very much.
Nov 16, 2012
It has been the best experience ever, and very professional,THANK YOU!!!
Nov 16, 2012
Nice staff. Professional doctor
Nov 16, 2012
I had a very pleasant experience! They are great!
Nov 15, 2012
Love that place. Works well with my insurance.
Nov 8, 2012
My review can be read here: http://www.yelp.com/biz/elite-eye-care-las-vegas#hrid:REIAAsTkMDGx2cFzrf8Klg
Oct 25, 2012
Great experience. Everyone was friendly. Was in and out quickly but they were also thorough.
Oct 24, 2012
Love you guys.You have taken excellent care of my children and my own eye needs. Thank you, Pamela Gill
Oct 23, 2012
Great office But the first desk wasn't as friendly as they could be
Oct 22, 2012
I fill like family there.
Oct 20, 2012
Only "bad" thing I can say: After my exam, I was never told if my prescription has changed. I'm sure I can look at my new contacts when they arrive...but I feel it's an aspect that the doctor/patient should mention.
Oct 10, 2012
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We are very happy with you, thanks a lot for helping us. God bless you all.
Oct 9, 2012
Clean office. Walk-ins accepted. Helpful, friendly, and informative staff. Received thorough explanation of my situation and examination. Highly recommended office!
Oct 7, 2012
I would have liked more input on my frame choices. My first vist the tech asked me my budget and we went from there she was more helpful then this last visit.
Oct 4, 2012
I had a great experiance at the your office
Sep 21, 2012
My wife first visited the office and had a great experience. My visit was the same. The ladies in the office are friendly and knowledgeable and Dr. Gutierrez is amazing. Thank you.
Sep 20, 2012
I can see again so I am understandably thrilled! Thank you.
Sep 20, 2012
I continue to experience the best of personal service fro Elite. I highly recommend them!
Sep 14, 2012
I showed up to make an appointment, where she squeezed me right in. I didn't have to wait long and the staff was great at explaining all the different options I had for contacts or eyeglasses.
Sep 13, 2012
Elite eye care thank you so much.
Sep 5, 2012
The first person who brought me inside did not introduce herself to me. So during the whole duration of the test, I kept wondering who she was and what does she do. Would have made me more comfortable if I knew who she was and what she does.
Sep 4, 2012
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It was great thanks for all your help .
Aug 30, 2012
The staff and the doctor have excellent customer service evey Time I come in for a scheduled appointment or if I have problems With my prescription.
Aug 22, 2012
The staff is always friendly and conduct themselves in a professional manner. Your assistant clearly explained each test before hand which I appreciated and the total experience was very positive. I have suggested to friends to visit your office and I hope that they listened.
Aug 15, 2012
The staff was nice and the doctor was patient and answered all of my questions.
Aug 11, 2012
Best eye doctor I ever been to!!
Aug 9, 2012
The girl with the tatoos on her hands is a great asset to your office. Your office is clean and you have a great selection of glasses.
Aug 5, 2012
Excellent focus on supporting my visit -
Aug 5, 2012
Our experience with Elite eye care is always a good one! The office staff is always pleasant to deal with and are always kind. Thank you! This feedback is from Austin's Mom...Angie Cole
Aug 2, 2012
My Wife called on a saturday morning to see if anyone could see me for a problem I was having with my right eye. Short notice they got me in on a busy saturday afternoon. MUCH THANKS WILL RECOMMEND!!!!!!!!!
Aug 1, 2012
I'm sure Saturdays are busy for every doctor's office, but I arrived at my appointment 20 minutes early to fill out new patient paperwork and still didn't see the doctor until almost 20 minutes after my appointment time. Also, there was no place to sit in the lobby due to it being packed. I stood for almost 30 minutes. In addition, it would be helpful if I could try on the glasses on display. It was frustrating that a majority of the samples were locked behind glass display cases.
Jul 30, 2012
Please let the patients have time to choose what frame that suits them... Thanks..,
Jul 29, 2012
Very professional staff, comfortable environment and easy-going experience.
Jul 27, 2012
I love you guys! You always address me by name and the staff is extremely professional and friendly. I feel like I am in excellent hands with the doctor as well.
Jul 27, 2012
Outgoing friendly team, Abby is an asset and a joy
Jul 23, 2012
Staff was very friendly, and felt comfortable with the results of my exam.
Jul 22, 2012
The doctor is wonderful and pleasant. She is very knowledgeable and listens to your concerns. Great doctor
Jul 21, 2012
was an excellent experience
Jul 21, 2012
Dr. Tamara Gutierrez was very personable. The appointment went without delays and we were treated very well. Her staff was also very personable and made our visit enjoyable. Thank you Tim Koonce
Jul 18, 2012
I feel that i received one of the best and thorough eye exams ever.
Jul 17, 2012
Always friendly and knowledgeable. explained all information to me.
Jul 7, 2012
Each and every time I go it's a great experience. Been visiting the eye doctor for nearly 30 years. Staff and facility is top notch.
Jul 6, 2012
I felt like rushed in choosing my sunglasses. I wanted to take more time in looking but I felt really really rush
Jul 1, 2012
Excellent service from all personnel.
Jun 28, 2012
easy, great service, clean office, detailed explanation of everything
Jun 27, 2012
Wonderful! The entire staff was great.
Jun 22, 2012
i love the showroom layout and everyone is so friendly.
Jun 20, 2012
Excellent group of women running the store keep it up!
Jun 18, 2012
This is the best eye doctor and office in Las Vegas. You will be very impressed if you go. Good job to the full Elite Eye Care team
Jun 18, 2012
Dr. Tamara Gutierrez was great and the staff was friendly and professional. Very nice office layout.
Jun 18, 2012
Was not aware that Dr. Gutierrez was out of town on vacation. She came recomended and instead I saw a stand in substitute Doctor. This was my virst visit, it did not make a good impression this was not explained upfront.
Jun 17, 2012
This was my 1st visit to your office. My family just moved to close to your office so I thought i would give you a try, opened on Saturday was a plus. I was treated great by everybody. I will bring my kids and recommend your business to friends and family.
Jun 17, 2012
Great experience. Thank you.
Jun 15, 2012
It was explained to me but I'll reserve my comments till after my appointment at the Retina Consultants of Nevada to ensure the severity of my condition is valid as it was made out to be. The office staff and Dr was absolutely superb.
Jun 13, 2012
Was very professional , nice atmosphere, love Tamara , really liked the girl showing me the sunglasses , didnt know how much I was infor when I ordered my glasses until it was added up maybe a warning or these type of glasses cost around this amount can Tu pay half that or when could you pay this amount idk , I'm excited about the glasses but I guess it's good I had insurance ,
Jun 11, 2012
I love your staff they are so friendly and nice. Plus I never have to wait long for my appointment and extra bonus!
Jun 8, 2012
Very comfortable atmosphere and employees where very friendly.
Jun 7, 2012
My experience was friendly, professional, and comfortable and I will send others to visit Dr. G.
Jun 6, 2012
Good Eye Doc, easy to get appts
Jun 4, 2012
was pleased with evrything done
May 26, 2012
Great office, and an outstanding doc.I work in sales for an insurance company, and this is the type of office I love to recommend. The receptionist was so nice, and I felt like she kept showing me glasses until I genuinely felt good about the glasses I picked. Most times I feel rushed in these situations. Not here. Also... The selection of glasses was great! This place is a must for people in the southwest valley, but even people from other parts of town should consider coming here. They will take care of your optical needs from start to finish!
May 25, 2012
Keep up the good work and friendly atmosphere
May 24, 2012
Everyone was very kind, friendly, and patient! I felt so comfortable and pleased with the service, I'm bringing my daughter next! :) Thank You!
May 24, 2012
Everyone was very cordial, efficient and professional. I was recommended to you by one of my staff and I'd be just as fast to recommend you to anyone I know
May 23, 2012
Office is clean and modern. The staff is courteous and I had a good first time experience.
May 22, 2012
Great experience and staff as always, will continue to use elite eye care. I will definetly refer to my friends, family and customers.
May 16, 2012
Dr. Tamara and her staff were very professional and organized. I would recommend Dr. Tamara to everyone I know.
May 16, 2012
I usually have an excellent experience. As usual, the staff was great. They were very patient with me trying contact lenses for the first time, etc. My only concern was with the "sub" doctor. It felt like the actual eye exam was a little rushed. I'm not entirely confident that my current prescription was accurately determined. It could just be that I'm not used to contacts, but my right eye vision doesn't seem to be as crisp as my left.
May 14, 2012
Great experience!! Very profressional and friendly!! Dr. Gutierrez really takes her time with us and explains everything about what she is doing and the outcome.
May 13, 2012
The Doctor and staff are awesome. I will happily tell family and friends.
May 12, 2012
Both my daughter and son-in-law will be customers of your office in the next couple months.
May 11, 2012
Excellent experience all around.
May 5, 2012
I have been with Elite Eye Care for several years. They are very professional and Dr. Gutierrez is an excellent optomotrist. One negative, there products althought top of the line can be expensive.
May 4, 2012
Dr. GUTIERREZ WAS VERY CHARMING, ATTRACTIVE, AND KIND WITH PLENTY OF KNOWLEDGES ABOUT HER PROFESSION.I WAS SO IMPRESSED ABOUT HER PERSONALITY AND WILL RECOMMEND FRIENDS AND FAMILY.
May 3, 2012
The best in the entire city!
May 2, 2012
I would have appreciate larger choice of frames, but overall excellent office and knowledgeable, personable group.
Apr 29, 2012
Beautiful office. Cool staff! Great Doctor
Apr 21, 2012
had a very enjoyable visit thank you for your service
Apr 19, 2012
I have been going to Elite Eye Care almost since it opened about 5 years ago. I have never had a bad experience there. I'm treated like an old friend that has come to visit. Everyone is personable and answers any questions I have. If they don't know the answer immediately, they will find out and call me later on. Dr. Gutierrez is very friendly, but professional. She knows "eyes" and I feel comfortable with her taking care of mine. I highly recommend her to anybody in the southwest part of Las Vegas.
Apr 14, 2012
I actually walked in without an appointment and you guys were glad to work me in the schedule. I was explained to about the pts with appointments were first etc... Everyone was extremely helpful and pleasant. They worked with me to pick out my frames, give me advise and explain in full my benefits and co-pays. They did not push me into anything, I made the choice and they accepted without pressure of "making more money". I loved my first experience with them.
Apr 11, 2012
Very professional and courteous
Apr 9, 2012
Elite Eye Care is very professional and courteous. They are always accomodating.
Apr 8, 2012
I Just want to say thanks for remembering who I was even on the phone. Great Job. Five Thumbs Up
Apr 6, 2012
Very professional and friendly staff. I come once every 2 years for a simple exam yet am treated like a "regular"
Apr 5, 2012
My experience was wonderful! We were greeted and taken care of instantly. I was assisted during the "Frame picking out process",which was the BEST! We even came in days after our appointment to have an adjustment on our old glasses... again pure pefection! Thanks girls... Tamara your a ROCK STAR!
Mar 26, 2012
Overall, the care and courtesy received at Elite Eye Care is excellent.
Mar 26, 2012
First time visit, went for an exam plus wanted to get new glasses/contacts. Everyone was very friendly, helpful, and knowledgeable, would definitely recommend this place
Mar 23, 2012
very good service- great with kids
Mar 22, 2012
Thanks for making my first experience a great one!
Mar 21, 2012
The staff greeted my son and I with all smiles. Dr. Gutierrez was very throrough and professional. I will recommend Elite Eye Care to all of my friends!
Mar 18, 2012
The office staff is awesome! My daughter and son-in-law re going to transfer to this office.
Mar 15, 2012
I am extremely pleased with Dr. Gutierrez and her staff. The service is excellent
Mar 12, 2012
Dr. Guitterez was great and answered all of my questions. The staff helped me pick out a pair of glasses and told me about my options for a second pair of glasses. Being someone who always struggles to decide the right pair, this was a wonderful help.
Mar 11, 2012
I chose not to fill my prescription there because whoever was trying to assist me in picking out frames, seemed entirely rushed, could not tell me any prices, and the frames i had been looking at for over ahalf an hour, she told me tbere were not for sale. She had a "I know everything" attitude, and did nothing to get to treat me with respect. I don't know her name, but she had a leopard print scarf that she seemed much more interested in it fitting comfortably around her, than providing good service
Mar 11, 2012
I chose this provider because the location was close by my home which was my main concern. Second the exam was thorough. The doctor had carefully gone over with me the health concerns with me and made sure I would find the right fit for my contacts. And the environment was pretty quiet which i liked alot.
Mar 8, 2012
Dr. G and her Team are amazing. They really know their stuff and can explain insurance benefits down to the smallest detail. I've not had such consistently good customer service like this in a long time. Getting new glasses two years in a row and received the same excellent assistance and incredible knowledge. Thanks Christine
Feb 24, 2012
Dr. Gabriel took his time and explained everything very well. Very happy with him. Also I wa having some issues with my glasses and Jazmin took care of my problem appreciate her help. Thaks! Angel
Feb 22, 2012
Elite Eye Care is a wonderful welcoming space. Very clean with an excellent set up and an amazing array of choices. I was very pleased with the optometrist and the optical technician. Everyone is friendly, thorough and the use the most advanced technological equipment.
Feb 15, 2012
Everything was done in a proficient and timely manner. The staff is very professional, and friendly,and also the facility is very tidy.
Feb 12, 2012
I wish during my daughters appointment, while picking out her glassess.. assistant seemed like she was in a hurry and didn't explain the difference between the rubber pieces that hold on to the nose... option of getting glasses that slide down her nose or the ones with a rubber from preventing that, would have been nice if informed of that information before ordering
Feb 9, 2012
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Very impressed with your office I will definitely tell friends about your office
Feb 8, 2012
Dr. Tamara Gutierrez & Staff is the "Best in Town"
Feb 4, 2012
the front girls are very friendly and helpful.
Jan 31, 2012
I had a great, quick appointment.
Jan 9, 2012
The Dr. and staff were very helpfull and friendly, will definetly recommend family and friends to Elite Eyecare
Jan 9, 2012
I'm always happy to visit you guys. A+ service all the way.
Jan 8, 2012
After getting my prescription, I went immediately to get my lenses done elsewhere because the pricing was a bit too high for my taste here. I got my glasses back with new lenses and discovered that my left prescription was wrong. I wasn't able to see as well through my left eye than my right eye. Normally, I'd be really upset, but I was given an appointment the day after I called with my concern. They re-examined my eyes and acknowledged that my prescription was wrong. I appreciate that. It was a bit inconvenient to have my glasses redone, but it's okay. Thanks.
Jan 4, 2012
Very professional and knowledgeable staff.'
Jan 3, 2012
If you have insurance this place is great.
Dec 26, 2011
always enjoy my visits. girls and dr. are very professional. thank you
Dec 24, 2011
I have been there on two seperate Saturdays' and all the girls that work there are very friendly and nice. They always have coffee, cookies or candy to offer the patients. I don't eat cookies or drink coffee but the juster is a nice touch.
Dec 21, 2011
One of the best experiences I have had with an eye doctor. Appointment times are kept and the staff is friendly and service oriented. Dr. Gutierrez take the time to listen to you, check and double check if necessary, and fully explain options. You won't feel rushed in the process nor ignored!
Dec 8, 2011
Dr. Hernandez was helpful, and generous with his time.
Dec 5, 2011
Very friendly and professional staff. I would highly recommend Elite Eye Care!
Nov 17, 2011
My initial tests were done by a young lady who seemed like she was having a bad day. No smiles from anyone. I personally kept coming back because of carol at first. But became convenient even after she left. I have an appt for my daughters on Friday, but might cancel. Although, Dr. Hernandez was very thorough w my exam.
Nov 9, 2011
Amazing Doctor and staff. They are always so friendly, helpful, and professional. I would recommend this place to everyone that I know!
Nov 3, 2011
Dr. G was nice. However, two girls on the front desk was extremely rude and unprofessional. They are hurting your business. One girl made different bill of glasses than the other one. I will send you the names of two girls. There were three other patients and they have the same views. Thanks.
Nov 2, 2011
Dr. Gutierrez is excellent. I have seen her twice and am very happy under her care. Highly recommend.
Oct 28, 2011
Something was wrong with my left eye and it was so painful so I just popped in without calling for an appointment and was taken care of immediately. Impressed!
Oct 20, 2011
Excellent service! The staff is always helpful and friendly, and both Dr. Gutierrez and Dr. Hernandez are thorough in their explanations of procedures and potential problems. I have referred friends and family in the past, and would do so again without hesitation.
Oct 13, 2011
Great experience.... Keep it up
Oct 12, 2011
We had alot of questions and all of them were answered. We probably took too much of your time but greatly appreciate everything that your office did for us. Thanks!!!!!
Oct 5, 2011
Dr. took his time understanding about my job issue and he explained how and what and when. So I felt comfortable than my other eye dr somewhere up north.
Oct 5, 2011
The experience at Elite was great!!! I and my wife wervery at ease with the service provided. The atmosphere was very professional and personable. The staff is great!!!!!
Aug 10, 2011
Dr Gutierrez, her staff and the atmosphere of the office is first rate!
Aug 7, 2011
Great friendly & knowledgeable service! Just one suggestion if on some day(s) be open a little later. Thank you!
Aug 5, 2011
I didn't realize I was going to have to pay 35 out of pocket for eye picture. Also, wished dr would have adressed my concerns on medical form about floaters and migraines. On positive note, office was beautiful, dr was nice and most of staff was very friendly especially cheryll and the girl who fits glasses.
Jul 30, 2011
I have been going to Elite Eye Care for about 3 years now. I have always been treated with care and respect. Dr. Gutierrez is very knowledgable and always explains what is happening with my eyes. She truly cares and I appreciate that.
Jul 22, 2011
Appeared to be very interested in selling eyeglasses.
Jul 22, 2011
I had a great experience there. Everyone was wonderful. Dr. Guitierrez was very thorough and kind. I've already talked to family and friends about your office.
Jul 4, 2011
Tamara should start firing staffs that are not freindly with their customers.Now a days with businesses closing out here and there, because of not " so satisfied customers" , your staff needs a reinforcements on how to deal with clients. We do not want to deal with an arrogant front desk person. Tamara, you just lost 3 clients.
Jul 1, 2011
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Before I moved to Las Vegas, I had a really good eye doctor in San Diego. Because I am a very tough fit for contacts, I wasn't sure how many different eye doctors I would have to try here in Las Vegas to get the same level of care I had in San Diego. Turns out, I found that eye doctor on the first try! Dr. Gutierrez not only ordered a first set of trials for me, but she also had another set ordered in case the first set didn't work.
Jun 24, 2011
Best care & service. A+
Jun 22, 2011
Friendly staff, confortable atmosphere, I will definitely recommend.
Jun 20, 2011
Love the selection of glasses; Versace and Coach are okay....but the Koali line is fabulous!!!
Jun 13, 2011
Easy, and smooth service as always.
Jun 11, 2011
Your staff is always very nice and helpful. I always recommend your office to my friend and coworkers!
Jun 10, 2011
Everyone is very friendly and professional, I have and will continue to recommend her to friends.
Jun 4, 2011
Always a great experience!
Jun 4, 2011
I always enjoy my appointments with Elite Eye Care as they are friendly and provide great service.
Jun 2, 2011
Excellent staff! Pleasant experience all together
Jun 2, 2011
I wish the woman selling me the glasses would have explained my options a bit better. She just assumed I wanted all of the bells and whistles, instead of allowing me to make the decision for myself. She seemed a little pushy.
Jun 2, 2011