El Portal Optometry

Dr. Andy Kongsakul

Star Star Star Star Star 732 Reviews

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Reviews

StarStarStarStarStar The visit was quick and pleasant, The staff fri... —    (Patient since 2022)

The visit was quick and pleasant, The staff friendly and courteous. The Doctor was very professional and the exam quick.


StarStarStarStarStar My eye care exams and service for my eyeglasses... —    (Patient since 2022)

My eye care exams and service for my eyeglasses has always been "Top-Notch" for the last 20 Years I've been going to El Portal Optometry.


StarStarStarStarStar Great team of support staff and doctors. Very f... —    (Patient since 2022)

Great team of support staff and doctors. Very friendly environment.


StarStarStarStarStar This is a fantastic office. I’ve seen two of th... —    (Patient since 2022)

This is a fantastic office. I’ve seen two of the doctors and they are so knowledgeable. They are really high tech and they take the time to make sure all your questions are answered. Front staff is also great. Super friendly and very accommodating.


StarStarStarStarStar El Portal Optometry did a great job with my che... —    (Patient since 2022)

El Portal Optometry did a great job with my checkup. They ran several tests and checked for many eye problems. They checked several insurance companies I had, to see which one would be the best to cover my needs. I highly recommend El Portal Optometry.


StarStarStarStarStar  —    (Patient since 2022)

Excellent Service and friendly courteous staff. Elizabeth and Emily are great.


StarStarStarStarStar  —    (Patient since 2022)

Dr. Andy and his staff are super helpful, friendly and professional. Glad that they are in my neighborhood and knowing that Greta customer service still exists.


StarStarStarStarNo Star The four stars are for the doctors and receptio... —    (Patient since 2022)

The four stars are for the doctors and reception staff alone! I’ve been a long time patient for over 10 years and never have I felt more ripped off for paying for glasses than I did yesterday. I’m certainly not the only one because I overheard an elderly couple saying the price was too high. I ended up cancelling my glasses order immediately after researching better prices online for Silhouettes frames. I even found a new competitor down the street from you that would price match the cost of the frame. You just lost a loyal patient/customer for good! Not even coming back for the doctors because your glasses department is price gouging. It’s a shame, you should do better with customer retention especially in this economy where family budgets are getting squeezed.


StarStarStarStarStar Staff was helpful with choosing attractive fram... —    (Patient since 2022)

Staff was helpful with choosing attractive frames.


StarStarStarStarStar always have a great experience coming in, staff... —    (Patient since 2022)

always have a great experience coming in, staff is very friendly


StarStarStarStarStar All good! Always a good experience at El Portal! —    (Patient since 2022)

All good! The whole staff and Dr. Andy are all very thorough, helpful, and nice. : )


StarStarStarStarStar Great service as always. All staff is knowledge... —    (Patient since 2022)

Great service as always. All staff is knowledgeable and friendly.


StarStarStarStarStar Great first time experience —    (Patient since 2022)

This was my first time being seen at El Portal and my experience from start to finish exceeded my expectations. The staff was friendly and personable, and took extra care to sanitize equipment as I went through the eye exam process.


StarStarStarStarStar El Portal - highly recommended —    (Patient since 2023)

El Portal has been my optometry provider for quite a few years now. Service has always been quick, competent, friendly, and comfortable. And their selection of frames is pretty good, too. After a too-long gap since my last exam, I found El Portal to be better than ever with state of the art examinations and communication. Highly recommended!


StarStarStarStarStar Polite and professional. I trust Dr. Kongsakul... —    (Patient since 2023)

Polite and professional. I trust Dr. Kongsakul with my eyecare. The equipment is also state of the art, as are their covid protective shields and cleaning protocols. Excellent all-around service.


StarStarStarStarStar Very friendly people and quick and easy —    (Patient since 2023)

Very friendly people and quick and easy appointments. Clean and well organized. Thanks a bunch!


StarStarStarStarStar Very Pleasant!  —    (Patient since 2022)

Loved going to El Portal Optometry, the staff really treated me like a friend vs just a customer. Dr. Andy Kongsakul was wonderful and really catered to my prescription needs! I would recommend El Portal Optometry to anyone who is in the Noho/Burbank area!


StarNo StarNo StarNo StarNo Star Service to the client  —    (Patient since 2022)

I have been coming for a long time . I feel that over time..The feel and quality of service has drastically reduced. I felt on Saturday I was just a number. And was there to make El portal money nothing very rushed My didn't introduce herself so I can't even remember her name. Was little inconsiderate/


StarStarStarStarStar My family loves El Portal Optometry! Ophthalmol... —    (Patient since 2023)

My family loves El Portal Optometry! Ophthalmologists (Anne Shin, O.D. and Kristal Kawamoto, O.D.) are wonderful and very thorough. Great customer service, short wait times and the front desk team is very friendly!


StarStarStarStarStar dr. kristal was fabulous! so calm and caring.  —    (Patient since 2023)

dr. kristal was fabulous! so calm and caring.


StarStarStarStarStar Great doctors and staff. I go every year. —    (Patient since 2022)

Great doctors and staff. I go every year for an eye check and to get new frames.


StarStarStarStarStar Dr. Kawamoto is so kind and just really patient... —    (Patient since 2022)

Dr. Kawamoto is so kind and just really patient. The staff is great! They take time with you. You never feel rushed or unimportant.


StarStarStarStarStar My entire family have been with this office for... —    (Patient since 2022)

My entire family have been with this office for over 2 years!! Awesome consistent service, the doctors and staff here are all extremely skilled and professional in their practice! Thank you all for taking good care of my family and I!


StarStarStarStarStar Everyone was polite and friendly.  —    (Patient since 2022)

Everyone was polite and friendly.


StarStarStarStarStar Personalized service from eye exam to selecting... —    (Patient since 2022)

Personalized service from eye exam to selecting frames for new glasses. Impressive team.


StarStarStarStarStar Great Overall —    (Patient since 2022)

Friendly staff, quickly seen, efficient process, knowledgeable doctor.


StarStarStarStarStar A VERY NICE EXPERIENCE  —    (Patient since 2022)

I recently visited El Portal Optometry. I was very impressed with the incredible selection of glasses they had as well as the courtesy of the staff. I have been going to this shop for a long time and I have been happy with the service I receive and my optometrist I visit there. I highly recommend El Portal Optometry!


StarStarStarStarStar The best Optometrist in NOHO —    (Patient since 2022)

You DO want to make this your Optometrist. Dr Kongasul refurbished the office and it looks great. It is in the historic El Portal Theater in the Arts District of North Hollywood, so how can you lose?


StarStarStarStarStar El Portal was on time with my eye exam appointm... —    (Patient since 2022)

El Portal was on time with my eye exam appointment which I apreciated greatly.. the eye exam following and prescription following was a very pleasant exoerience. . Im waiting for some larger frames they orded to come in shortly to finish up the process of getting driving and reading glasses .. Beautiful premises and attentive counselors


StarStarStarStarStar Great customer service. Following the latest g... —    (Patient since 2022)

Great customer service. Following the latest guidelines to assure the safety of their patients. Enjoy coming to my appointments as they make it super easy with everything, booking, testing, follow up, and Communications.


StarStarStarStarStar Great customer service -- I thought I was being... —    (Patient since 2022)

Great customer service -- I thought I was being a pain in the butt but my technician was VERY patient and helped me to narrow down my frame choice. Kudos!!!


StarStarStarStarStar I highly recommend El Portal for your eye care ... —    (Patient since 2023)

I highly recommend El Portal for your eye care health and wellness. I've been a loyal customer since 2010 and always happy with the service they provide.


StarStarStarStarStar Great place for your eyes —    (Patient since 2022)

Great place to get eyes exam, eyes glasses and all other eyes support the doctor is nice and good knowledge and the support team great customer services I been going there 5 years and also friends too


StarStarStarStarStar These guys are amazing —    (Patient since 2022)

These guys are amazing. The representative that assisted me was absolutely knowledgeable and guided me to the best option possible for my lens selection. Not at any point did I feel that she was trying to upsell me. The optometrist was professional and informative and I felt that I knew a lot more about my vision than I ever have. I'll definitely be back.


StarStarStarStarStar Friendly and fast service —    (Patient since 2022)

Friendly and fast service


StarStarStarStarStar Excellent happy service as per usual Everyone ... —    (Patient since 0001)

Excellent happy service as per usual Everyone is always pleasant, says hello and are professional. I’ve been a patient for over 7+ years.


StarStarStarStarStar Very well-run operation.  —    (Patient since 2022)

This is a very well-run operation. I felt the eye exam was thorough and explained well. Trying on glasses was a pleasure, as I was able to sit and relax while many good choices were brought to me. The whole process took 45 minutes.


StarStarStarStarStar From the minute you step in…  —    (Patient since 0001)

From the minute you step in, you are welcomed by a warm smile from the receptionist to the vision techs who graciously walk you through the various machines, to Dr Kristal who is very sweet and kind, to Mayra’s patience as you navigate through many many pairs of sanitized eye and sunglasses. Been coming here for years and love continuing to be a patient. Every visit is wonderful!


StarStarStarStarStar . —    (Patient since 2022)

My first visit to El Portal Optometry was a pleasure. Dr. Kongsakul and Helen and the intake staff were friendly, professional and patient. I felt welcome and comfortable and in good hands. I have not gotten my glasses yet but I am anticipating that I will be pleased.


StarStarStarStarStar Excellent staff! Courteous and efficient.  —    (Patient since 2022)

Excellent staff! Courteous and efficient.


StarStarStarStarStar 5 stars, amazing help and support! —    (Patient since 2022)

5 stars, amazing help and support!


StarStarStarStarStar If you need an Eye Exam this is the place! —    (Patient since 2022)

What a wonderful experience. Everyone was friendly, kind, helpful and efficient. And I like the fact that they already scheduled me for next year.


StarStarStarStarStar Friendly staff —    (Patient since 0001)

All the staff were very welcoming and friendly; from the front staff to the doctor. The office was clean and decorated nicely. They had a great selection of frame brands to choose from. When going over lens options, the manager was helpful in explaining all the benefits of each feature and she was clear in the price breakdown, which I appreciated.


StarStarStarStarStar Everyone there was quite lovely. —    (Patient since 2022)

Everyone there was quite lovely.


StarStarStarStarStar If you’re looking for an excellent eye place, t... —    (Patient since 2022)

If you’re looking for an excellent eye place, this is definitely the one to go to.


StarStarStarStarStar Amazing team! Everyone is very friendly, helpfu... —    (Patient since 2022)

Amazing team! Everyone is very friendly, helpful, and knowledgeable! Not to mention, the office super clean and smells wonderful.


StarStarStarStarStar Very professional and knowledgeable team. —    (Patient since 2022)

Very professional and knowledgeable team.


StarStarStarStarStar Cannot Recommend Enough!! —    (Patient since 2022)

Great service! Everyone at the location was super nice and helpful. I was seen quickly and the doctor took her time explaining everything to me. I found the perfect pair of glasses here and I’m so excited to get them!


StarStarStarStarStar Friendly and Professional —    (Patient since 2022)

I've come to El Portal for seven years, and they've always been so friendly and professional.


StarStarStarStarStar Great place to get you eyes checked!! —    (Patient since 2022)

I always love coming here. Dr Shin and everyone who works here are so friendly and knowledgeable. They answer all my questions and I usually have a lot.


StarStarStarStarStar I love El Portal Optometry! Everyone is always ... —    (Patient since 2022)

I love El Portal Optometry! Everyone is always so friendly and prompt. This is one of the doctor's offices that I look forward to visiting!


StarStarStarStarStar great experience —    (Patient since 2022)

Everyone at the office was very nice, the office was clean and the Dr. took extra time to listen to me and make sure the prescription was exactly perfect for me.


StarStarStarStarStar Great Optometry! —    (Patient since 2022)

Easy to make appointment and staff and doctor were professional and helpful. They follow COVID guidelines well!


StarStarStarStarStar A Long History of Exemplary Care —    (Patient since 2022)

Have been a patient since El Portal opened and have consistently felt I was getting the most up to date, thorough and caring attention .


StarStarStarStarStar The staff was very friendly and professional. T... —    (Patient since 0001)

The staff was very friendly and professional. The Doctor was great!


StarStarStarStarStar First visit to El Portal Optometry —    (Patient since 0001)

This was my first visit to El Portal Optometry, and I was really impressed with the atmosphere in the office, the kindness of the staff, and how clear both Dr. Shin and the salespeople were with information about my eye health, prescription, insurance, and options for reading glasses. I'm glad to have a new eye doctor!


StarStarStarStarStar Great staff, Andy and Nancy were very kind and ... —    (Patient since 0001)

Great staff, Andy and Nancy were very kind and friendly they helped me quick and easy. Andy is very knowledgeable and understanding. Nancy helped me choose my frames for my glasses and gave me suggestions since the first frames were to tight.


StarStarStarStarStar Highly Recommend!!!  —    (Patient since 0001)

My first eye Dr visit in 20 years. The whole office was spectacular. Incredible patient helping me pick out glasses. Answered all my dumb questions. Highly recommended!!!


StarStarStarStarStar This was my first time going to El Portal Optom... —    (Patient since 0001)

This was my first time going to El Portal Optometry and I had a fantastic experience. Everyone in the office was incredibly nice and extremely helpful. They took the time to answer all of my questions and helped me find a new pair of glasses that I absolutely love! Thank you all!


StarStarStarStarStar  —    (Patient since 2022)

I’ve been going to the same place for years and I couldn’t see myself going anywhere else.


StarStarStarStarStar Love this place! The staff is amazing! —    (Patient since 0001)

Love this place! The staff is amazing!


StarStarStarStarStar Happy Customer!!!!! —    (Patient since 0001)

Extremely courteous customer service and friendly. Very clean and neat facility, I can’t wait to be back for my check-ups!


StarStarStarStarStar Always excellent service which is why I drive f... —    (Patient since 2022)

Always excellent service which is why I drive from OC to N. Hollywood. Thank you Dr Andy for your services!


StarStarStarStarStar The staff is great and Dr Kongsakul is so nice.... —    (Patient since 0001)

The staff is great and Dr Kongsakul is so nice. I feel like they really care about their patients.


StarStarStarStarStar A pleasant staff and a comfortable environment... —    (Patient since 0001)

A pleasant staff and a comfortable environment. They follow all COVID protocols. Gina was my doctor and she was very nice. It was a good visit!


StarStarStarStarStar Great experience and Great staff  —    (Patient since 2022)

Loved how quick the exam was and how kind the entire staff and Dr’s were. Thank you for the great experience and I would recommend this office 100% 10/10 experience.


StarStarStarStarStar The staff and Dr are on time and prompt. Hardly... —    (Patient since 0001)

The staff and Dr are on time and prompt. Hardly any waiting. Everything is sanitized and clean. I feel safe here.


StarStarStarStarStar Professional and Friendly —    (Patient since 0001)

Really professional given the circumstances of Covid. Everyone was efficient and friendly in their approach.


StarStarNo StarNo StarNo Star I never received my breakdown bill that I was p... —    (Patient since 2022)

I never received my breakdown bill that I was promised on the services I received Feb. 24.


StarStarStarStarStar The staff at El Portal Optometry were super fri... —    (Patient since 0001)

The staff at El Portal Optometry were super friendly, helpful and communicative. The doctor was very nice and informative. Highly recommend.


StarStarStarStarStar Awesome Optometry Office —    (Patient since 2022)

I've been going to El Portal Optometry for years, and the team there is awesome. I've never had to wait very long at all, and the staff are very nice and professional.


StarStarStarStarStar See you there —    (Patient since 0001)

I hadn’t gone to an optometrist in nearly 5 years. I always concerned myself with my children’s eyesight rather than my own. Recently I’ve realized that I have been struggling to see things at a close range. I’ve always had perfect eyesight so I started to become concerned. I went to El Portal Optometry hoping to feel comfortable and find out where the future of my vision was headed. From the moment I entered I was greeted warmly and was made to feel as if I was at home. Dr. Kawamoto walked me through the entire process of where my eyesight was, and with the help of glasses where my eyesight could be. She made me comfortable and explained everything simply yet profoundly. After the exam I was to pick out glasses for my prescription. At no point did I feel pressure to select a particular type of eyewear. I was thoroughly explained all my options. In the end I was delighted by my decision, and the young lady who helped me. I would definitely refer anyone to El Portal Optometry. I couldn’t see (forgive the pun) myself going anywhere else.


StarStarStarStarStar Excellent with CDC GUIDE LINES —    (Patient since 0001)

Had good experience, place is nice and clean they follow all CDC requirements, wipe down eye machines l,


StarStarStarStarStar Overall perfect  —    (Patient since 0001)

Great clean friendly staff


StarStarStarStarStar  —    (Patient since 2022)

I’ve been to several optometry offices throughout the years and this is by far my favorite. The staff is friendly and extremely knowledgeable.


StarStarStarStarStar Should have gone here sooner —    (Patient since 2022)

Staff professional, courteous. Love Doctor Krystal. Thorough and explained any questions that I had.


StarStarStarStarStar Simply put, El Portal Optometry is great.  —    (Patient since 2022)

Simply put, El Portal Optometry is great. The staff are friendly and helpful, the doctors take great care to not only assess vision but also eye health and the protocols in place for Covid made me feel very safe. I highly recommend El Portal if you are looking for exceptional service and a great selection of frames and lenses.


StarStarStarStarNo Star Diana assisted in fixing my frames. Thank you! ... —    (Patient since 0001)

Diana assisted in fixing my frames. Thank you!


StarStarStarStarStar The best I've ever been to- and I'm pretty old! —    (Patient since 0001)

The staff is always friendly and helpful. They take Covid-19 precautions to protect the customers and the staff. They have a great selection of eyewear. Most importantly to me, I have never had more accurate eyeglass and contact lens prescriptions than from Dr's Kawamoto and Kongasol. Now is the best I've been able to see since the 3rd grade!


StarStarStarStarStar Great Staff —    (Patient since 2022)

The staff is always friendly and helpful, and my glasses and contacts have always been awesome.


StarStarStarStarStar  —    (Patient since 2022)

I am so thankful to Dr. Gina Shao and staff at El Portal. I was able to be seen immediately for a retina exam after concerning symptoms arose that needed attention. I texted on a Sunday evening and by the next day I received a call from Helen and she assisted me on scheduling. Dr. Gina was thorough in her exam and was able to refer me to a specialist for further assistance. The staff even contacted Retina Vetrenous Medical group and scheduled an appt for me where I was seen the next day by Dr. Rahhan who is the best! Much appreciation for El Portal!


StarStarStarStarStar Because of COVID, I was not comfortable coming ... —    (Patient since 2012)

Because of COVID, I was not comfortable coming in, however; your employees keep to the cleaning standards sent to me. Also, it is good to see familiar faces which easied the fears. Great Service as always


StarStarStarStarStar Very friendly and helpful staff. Very well kept... —    (Patient since 0001)

Very friendly and helpful staff. Very well kept and clean business.


StarStarStarStarStar Very thorough and professional.  —    (Patient since 0001)

Very thorough and professional.


StarStarStarStarStar Such caring are friendly doctors! The staff is ... —    (Patient since 2022)

Such caring are friendly doctors! The staff is very nice too!


StarStarStarStarStar I recently had cataract surgery, I no longer ne... —    (Patient since 0001)

I recently had cataract surgery, I no longer needed glasses and rounded up over half a dozen pair of old glasses. Having been a long time customer of El Portal, I called and asked if they were in a program that donated old glassed to those in need, and they did. It's nice to know that someone, somewhere, can benefit from my old glasses and that El Portal does that service. It was great to go back again and having them remember me as soon as I walked in, and it was nice to see old, familiar faces. I'm still going to use their services for annual eye check ups and exams even though I really don't need glasses anymore. That's how much I like them.


StarStarStarStarStar Safe & Friendly —    (Patient since 2022)

The office has taken great strides to ensure safety and comfort given the pandemic. They are very communicative and are friendly from the moment you step into the office.


StarStarStarStarStar I can’t find any weakness with regard to their ... —    (Patient since 0001)

I can’t find any weakness with regard to their service and treatment of their patients. From pandemic safety protocol to finding the best treatment for your eye maintenance, it’s top notch.


StarStarStarStarStar Awesome experience! Very safe under COVID restr... —    (Patient since 0001)

Awesome experience! Very safe under COVID restrictions. A wonderful choice of many trendy, eyeglass frames. Love this place.


StarStarStarStarStar Dr Kristal is the best. She's so kind and prof... —    (Patient since 2022)

Dr Kristal is the best. She's so kind and professional. She always answers all my questions. The entire staff are very kind and were super patient with me while i kept changing my mind on picking frames. It's very sanitary now during Covid as well. I was very impressed and felt safe.


StarStarStarStarStar  —    (Patient since 0001)

Just a treat to see you guys and know that my eyes are in good hands!


StarStarStarStarNo Star Great doctor, would recommend —    (Patient since 2022)

I was referred to El Portal Optometry, and had a great experience! Dr. Kristal was awesome!! A couple things to note, some of the tests are done in the lobby and the ambient lighting made it a little bit difficult for me. I wasn't told about a contact lens fitting fee upfront, so that was a surprise. It would have been nice to get a heads up about that.


StarStarStarStarStar Very efficient friendly staff and doctor. Lots ... —    (Patient since 2022)

Very efficient friendly staff and doctor. Lots of great frames as well


StarStarStarStarStar The bee's knees —    (Patient since 2022)

El Portal has been my all time favorite vision go to. I moved away from No-Ho about 6 years ago. I looked for a comparable vision specialist in my area, but to no avail. There are many places you could go to get glasses or contacts, but El Portal is number one. I've worn glasses my whole life and my prescription is always spot on with El Portal's labs. Plus, there is always a large selection of beautiful frames to choose from. It's hard to go with anything else, when you've already had the best.


StarStarStarStarStar  —    (Patient since 2022)

I’ve always found El Portal to be an easy and pleasant experience. I especially appreciate the efforts they are taking during Covid times to make their patients feel safe and comfortable.


StarStarStarStarStar Fantastic shop! Clean, organized, and welcoming... —    (Patient since 0001)

Fantastic shop! Clean, organized, and welcoming staff. Test areas were sanitized before and after use. Optometrist is professional and friendly. I’ve been using El Portal Optometry for 3 years and every experience has been positive.


StarStarStarStarStar El Portal took such amazing care to make sure m... —    (Patient since 0001)

El Portal took such amazing care to make sure my first pair of glasses were comfortable and secure. Highly recommended. A+++


StarStarStarStarStar Very professional and courteous; have been a cu... —    (Patient since 0001)

Very professional and courteous; have been a customer for a few years. Very prompt in making appointments and sending you reminders and a great selection of eyeglass frames....


StarStarStarStarStar Eye exam was great! Everyone did a marvelous j... —    (Patient since 0001)

Eye exam was great! Everyone did a marvelous job! Very caring and professional


StarStarStarStarStar Nice service great staff  —    (Patient since 2022)

Nice service wonderful service great service


StarStarStarStarStar Perfect  —    (Patient since 2022)

Great service wonderful service great service


StarStarStarStarStar Friendly and professional. Good Covid-19 safety... —    (Patient since 0001)

Friendly and professional. Good Covid-19 safety practices.


StarStarStarStarStar Great experience —    (Patient since 0001)

First time here I was treated very nicely, and they gave me all the services I need and answers to all the questions I had. Will most likely be going back for any additional eye care needs. Thank you.


StarStarStarStarStar The staff was friendly and helpful.  —    (Patient since 0001)

The staff was friendly and helpful. The doctor was fantastic and gave me an explanation about my eyes that has never been told to me in the past. I had to go through so many eye tests in the past and doctors were not able to tell me what the issue was. The doctor here was very patient with me, she listened to me and answered all my questions. The kind woman that helped me pick out my frames was so helpful and patient. I would highly recommend this place!


StarStarStarStarStar El Portal is great! —    (Patient since 2022)

I have been going to El Portal since 2012 and I love it! Everyone is really nice, super helpful. They take insurance so that's great, and are not pushy about getting new frames after every consultation. The staff and doctors are very nice and super helpful with every question I have.


StarStarStarStarStar Straightforward doctors with practical advice a... —    (Patient since 2022)

Straightforward doctors with practical advice and they dont upsell. Eventhough I no longer work next door, I'll still come back. Thank you guys again!


StarStarStarStarStar  —    (Patient since 0001)

Professional and friendly.


StarStarStarStarStar  —    (Patient since 0001)

The staff is welcoming and provides an efficient experience, patiently negotiating my own straining through exams or adjusting to various technology. I had the back of my eyes photographed, which was a first, and Dr. Shao walked me through what the images described. Thankfully, it was good news, but if it had been bad, I'm sure it would've been a gentle delivery.


StarStarStarStarStar I always have a great experience at El Portal —    (Patient since 2022)

I always have a great experience at El Portal. I never have to wait more than a few minutes. The office is clean, cool, has good music, cute seasonal decor, and updated technology. The assistants are friendly, and the doctors are professional and friendly as well. I never have issues with insurance or out of pocket billing.


StarStarStarStarStar I’ve been coming to El Portal for years. Althou... —    (Patient since 2022)

I’ve been coming to El Portal for years. Although the doctor my change, the service doesn’t. Mayra us a HUGE help and really skilled at finding the frames that suit your style. Thank you for everything


StarStarStarStarStar Office made me feel safe and clean. Staff is al... —    (Patient since 2022)

Office made me feel safe and clean. Staff is always very kind and informative.


StarStarStarStarStar Very professional doctors and staff —    (Patient since 2022)

Very professional doctors and staff


StarStarStarStarStar Attend their clients very nice i would recommen... —    (Patient since 2022)

Attend their clients very nice i would recommend a friend


StarStarStarStarStar  —    (Patient since 2022)

The staff are helpful & accommodating.


StarStarStarStarStar El Portal Opt Never Lets me Down! —    (Patient since 0001)

I have been going to El Portal Opt. for many years and their standards never disappoint. I continue to be impressed with their friendliness and knowledge, especially now in seeing how swiftly they adapted in Covid times. I cannot recommend them enough, especially Dr. Kawamoto!


StarStarStarStarStar Friendly, efficient, and clean —    (Patient since 0001)

Friendly, efficient, and clean


StarStarStarStarStar Friendly and Helpful Doctors and Staff —    (Patient since 2022)

I have been going to this practice for almost three years now. I have found that all Doctors and Staff are extremely friendly. The doctor takes the time to help you understand any test results and the health of your eyes. The staff take the time to understand your benefit coverage to maximize cost savings on contacts, glasses, etc. The office is taking COVID very seriously. They sanitized all equipment and lenses I tried on in front of me. All staff members and doctors wore masks the entire time I was in the office.


StarStarStarStarStar Happy Vision, Happy Eyes  —    (Patient since 2022)

I’am a regular patient for a few years now, and I’m always excited to see El Portal Optometry Team! Everyone is so helpful and take the time to help you feel comfortable and your needs. I recommend this location to anyone who needs a fresh look for their eyes. You will not be disappointed with the technology and knowledge they have ready for your vision. Thank you El Portal Optometry!


StarStarStarStarStar Staff was very friendly and welcoming —    (Patient since 2022)

Staff was very friendly and welcoming. Loved my doctor. She was very friendly.


StarStarStarStarStar  —    (Patient since 2022)

El Portal is a staff of warm, friendly, and efficient team members. They get me in and out without rushing and without sacrificing patient care. They are also super clean and mindful of COVID-19 best practices, which is always good to see.


StarStarStarStarStar Exceptional service —    (Patient since 2022)

Considering I'm 76 years old, I've had many eye exams over the years, but one of the best experiences I can share has been with the staff and ophthalmologists at El Portal Optometry. In short, they are courteous, thorough and meticulous.


StarStarStarStarStar You cannot go wrong.The staff is very friendly ... —    (Patient since 0001)

You cannot go wrong.The staff is very friendly and professional.


StarStarStarStarStar Highly recommend! —    (Patient since 0001)

I love this Optometrist office! The staff are extremely friendly and efficient. Best of all, they offer the option to have an eye exam without dilation which allows me to get on with my day right away. The selection of glasses is also well rounded and stylish, and their specialists are very patient through the selection process


StarStarStarStarStar Great visit! —    (Patient since 0001)

I recently visited El Portal for the first time. Everyone was very kind. It was my first time visiting an eye doctor without a parent. All of the employees were respectful, calming, and nice. They seem to be efficiently taking every precaution during this time with COVID-19 numbers rising in LA.


StarStarStarStarStar Staff are friendly, knowledgeable and helpful..... —    (Patient since 2022)

Staff are friendly, knowledgeable and helpful...thank you everyone!


StarStarStarStarStar Safe and friendly eye exam during COVID —    (Patient since 2022)

I was nervous to go to a new optometrist in the midst of the coronavirus pandemic. After extensive research, El Portal was the most forthright on their website about the precautions they were taking for patient safety. They also have a slew of super positive reviews and after my first appointment, I must agree. Everyone was incredibly friendly and knowledgeable. The exam is quickly performed with some really cool high-tech equipment (disinfected before and after each patient, so essentially cleaned twice before you touch it) and Dr. Shao was super personable and knowledgeable while going over my results. Mask etiquette was on-point and they're cognizant of distancing throughout. They are savvy with online and texting tools that make appointments and follow-ups super convenient and accessible. Couldn't recommend them more.


StarStarStarStarStar Prescription fill  —    (Patient since 0001)

I always love the customer service you provide. The ladies are so friendly and always smiling. Oh and the New look is Amazing when you first walk in. It’s so modern and sleek. Thank you for always taking care of my families eye needs ❤️


StarStarStarStarStar Great place to go for an eye exam!!!  —    (Patient since 0001)

Clean place! Hand sanitizer everywhere! Constantly cleaning after each patient. Really recommend this place! Great customer service as well!


StarStarStarStarStar  —    (Patient since 2022)

As posted on Yelp “Love this place! Their front desk staff are super nice, especially Nancy. I didn't have to wait at all, they took me right at my appointment time. Dr K was great. Very through and informative. During COVID they are taking all necessary precautions; masks, temperature check, very little contact, everything sanitized, etc. I had a contact + glass lenses exam, purchased their lower end frames and got 7 months of bifocal contacts for $414. Make sure to check in to save $5. They also have an offer on Yelp for $10 you get $25 credit. So I purchased that and ended up saving $20 total. Every little bit helps!”


StarStarStarStarStar  —    (Patient since 2022)

I've been coming to El Portal for a few years now and have always had a great experience. The staff is so kind, patient, and helpful. They've gone out of their way to help me understand my insurance benefits and find the perfect frames and lenses. They are also very quick to respond to emails, calls, and texts. Dr. Andy Kongsakul is an excellent optometrist. Super kind, patient, and explains everything in an understandable way. I would highly recommend making an appointment with El Portal Optometry.


StarStarStarStarStar From the moment I walked in friendly, efficient... —    (Patient since 0001)

From the moment I walked in friendly, efficient and clean staff. The location is great with plenty of street parking.


StarStarStarStarStar Very clean, very personal, and most importantly... —    (Patient since 2022)

Very clean, very personal, and most importantly, very local, WE love supporting our local community!


StarStarStarStarStar Optometrist listens to your concern and answers... —    (Patient since 2022)

Optometrist listens to your concern and answers your questions. The visit is also fast your not waiting long to be seen.


StarStarStarStarStar Very organized and time efficient. This probabl... —    (Patient since 2022)

Very organized and time efficient. This probably the best optometrist facility I’ve been to. Would strongly suggest this place to anyone.


StarStarStarStarStar For eye care, this is the place! —    (Patient since 2022)

For eye care, this is the place! My family recommended this office; my only regret is that i didn't come sooner! Great customer service!


StarStarStarStarStar Excellent Care —    (Patient since 2022)

I always feel thoroughly cared for at El Portal.


StarStarStarStarStar The staff was very professional. Everything I n... —    (Patient since 2022)

The staff was very professional. Everything I needed was provided to me.


StarStarStarStarStar Great Optometry Office —    (Patient since 2022)

Great optometry office. I liked that i could fill out my registration paperwork prior to coming to clinic on line. The check in process was easy and quick. the staff were very nice and the doctor did a great job addressing my concerns.


StarStarStarStarStar Positive feedback  —    (Patient since 0001)

The people that work here provide excellent customer service


StarStarStarStarStar It was my first visit to the office. Everyone w... —    (Patient since 2022)

It was my first visit to the office. Everyone was very friendly. I loved my doctor!!! She was personable, explained everything to me, skilled, and had a wonderful sense of humor!!! Thanks to everyone, for making my first visit, to a new doctor, so easy!!!


StarStarStarStarStar All of them have wonderful customer service my... —    (Patient since 2022)

All of them have wonderful customer service my moher is elderly and they were helpfull and and very kind and nice


StarStarStarStarStar Friendly, Up-to-Date Tech, and Excellent Eye Care —    (Patient since 0001)

The staff that work here are all very friendly and pleasant to speak with when scheduling an appointment. They also have this imaging system that takes a look at the inside of your eye ball to make sure that there’s nothing obscuring the optic nerve and/or to check on the little veins in there. Lastly, Dr. Kawamoto is easily the best eye doctor I’ve seen on my life. She is very friendly and cares about her patients on a personal level. I love that she isn’t pushy about purchasing prescriptions if you don’t really need them. She really gives you the advice that you need.


StarStarStarStarStar Absolutely incredible service Nice to deal wit... —    (Patient since 2022)

Absolutely incredible service Nice to deal with and very mellow


StarStarStarStarStar Loyal Client  —    (Patient since 2022)

Have been a patient for years and am never disappointed by the friendly service and professional expertise of the entire staff.


StarStarStarStarStar Very helpful and courteous staff  —    (Patient since 0001)

Very helpful and courteous staff especially during this difficult time that we're all currently facing. Thank you so much for being present and prioritizing the health & well being of your patients along with your staff members.


StarStarStarStarStar  —    (Patient since 0001)

Very friendly staff. They did a great job sanitizing everything and making people feel comfortable and safe! I’m happy with the service provided by Dr. Kongsakul.


StarStarStarStarStar Great staff! —    (Patient since 0001)

Great staff, been going for a long time. Always have a smile on their face (well now wearing mask for safety). I definitely recommend them to my friends and family.


StarStarStarStarStar One of the Best Optometry Offices —    (Patient since 0001)

Great place to be. They are so friendly and welcoming the minute you walk through the door. I moved out of the area and have changed all other yearly appointments I have except for my eye appointment. Why, simply because of the great care and service!


StarStarStarStarStar Excellent customer service  —    (Patient since 0001)

Excellent customer service


StarStarStarStarStar Quick and easy appointment - everyone I interac... —    (Patient since 2022)

Quick and easy appointment - everyone I interacted with was extremely professional and accommodating. Thank you Nancy and Andy!


StarNo StarNo StarNo StarNo Star The entire process was lengthy and ultimately I... —    (Patient since 0001)

The entire process was lengthy and ultimately I am frustrated and unsatisfied and feel gipped out of my time and money. I purchased the first pair of glasses and they had to make adjustments, but in the end I could see out of them. I purchased the exact same frames only in a different color and this time I could not see out of the lenses at all. They sent them back to the lab three times, saying it was a different lab causing the issues, but kept switching stories. After the third time received, I still cant see out of the glasses and they give me headaches and it feels like I am in a funhouse. The ladies said they couldn't do anything further because the lab couldn't make the correct lenses for me and I would have to deal with the lenses not working even though I already paid almost $400 dollars for them. I am extremely upset and will tell everyone to avoid El Portal at all costs. You didn't even offer a refund for the lenses or frames seeing as they don't work.


StarStarStarStarStar Dr. Kristal is the BEST all around...never have... —    (Patient since 0001)

Dr. Kristal is the BEST all around...never have had such an amazing, intelligent and friendly doctor to keep me healthy and knowledgable with my eyesight journey! Her staff is also just as helpful, knowledgable and friendly to work with... Great job! Best, Michael


StarStarStarStarStar An a extremely thorough examination,a friendly ... —    (Patient since 2022)

An a extremely thorough examination,a friendly efficient staff, a professional optometrist. Highly recommended.


StarStarStarStarStar El Portal Eyecare Rocks! —    (Patient since 2022)

The staff and doctors are very friendly and helped through a very thorough process efficiently. This office is now my permanent home for eyecare. If you can, schedule with Dr. Kristal, though I'm sure the other doctors are fantastic as well.


StarStarStarStarStar El Portal Optometry is the best! —    (Patient since 2022)

Overall it was a great experience! Everything runs so smoothly from the time I was greeted to when they finalized the invoice. All the tests are lined up in a way that makes it very expedient. The doctor saw me right away and I never felt like my time was wasted. Overall they run such a smooth operation and I wish more doctor's offices were like this. Dr Kawamoto was also great! She's so gentle and professional and makes sure that you understand everything each step of the way. They truly are the best!


StarStarStarStarStar Great Experience —    (Patient since 0001)

I appreciated that the wait time was not long at all. The entire experience was a very smooth and easy one. The entire staff, from reception to Dr. Kawamoto, were very kind and professional. Everyone made sure to go above and beyond to accommodate my eye care needs. Thank you!


StarStarStarStarStar Everyone is very friendly and professional. Eve... —    (Patient since 2022)

Everyone is very friendly and professional. Every single person I met was super nice and I will definitely be using this as my optometrist from now on.


StarStarStarStarStar Excellent service. Knowledgeable doctors! —    (Patient since 2022)

Excellent service. Knowledgeable doctors!


StarStarStarStarStar I visited the office for the first time on 2/21... —    (Patient since 0001)

I visited the office for the first time on 2/21/2020. I had a wonderful experience the eye doctor was super nice and informative. The front staff was very nice especially Mayra she was the best .


StarStarStarStarStar Everything is handled professionally and effici... —    (Patient since 2022)

Everything is handled professionally and efficiently at every visit. The staff is helpful and welcoming.


StarStarStarStarStar Great practice and wonderful staff —    (Patient since 0001)

Beautiful little practice at great location; staff is friendly and knowledgeable, I always have a great experience at El Portal.


StarStarStarStarStar i love visiting El Portal Optometry!  —    (Patient since 0001)

i love visiting El Portal Optometry. Everyone from the Doctors to the Op techs to the front desk ninjas, all are extremely welcoming, informative, attentive and very pleasant. Great variety of frames as well. Highly recommend this great little Optometry! 🤓😎


StarStarStarStarStar Dr. Kawamoto is a delight! She is always happy ... —    (Patient since 2022)

Dr. Kawamoto is a delight! She is always happy to answer questions and remembers my history each time i come in. Coming here for my annual exam is always quick pleasant, and hassle free. I'm really glad a I found this place and suggest it to all my co-workers since we're right down the street.


StarStarStarStarStar Excellent optometrists!! —    (Patient since 2022)

I have been coming to El Portal Optometry for several years now, and could not be more pleased. I have been seen and treated by both Dr. Kongsukal and Dr. Kawamoto, and they are both excellent. the office staff if kind and patient and they listen to you. We will be going to El Portal as long as they are there.


StarStarStarStarStar Great experience all around from the young ladi... —    (Patient since 0001)

Great experience all around from the young ladies taking information and performing initial eye exam tests to Dr. Kongsakul. I was concerned about the overall price for my glasses and sunglasses but after doing research I found the pricing to be very competitive and fair.


StarStarStarStarStar Great experience and was very satisfied with th... —    (Patient since 2020)

Great experience and was very satisfied with the glasses I purchased!


StarStarStarStarStar She was very kind and patient! —    (Patient since 2022)

She was very kind and patient!


StarStarStarStarStar Great eye doc! Very informative and helpful!  —    (Patient since 2022)

Great eye doc! Very informative and helpful!


StarStarStarStarStar Best in the business of your eyes.Great Doctor... —    (Patient since 0001)

Best in the business of your eyes. Great Doctor with a extremely pleasant and efficient staff. Both Dr. and staff are very thorough and patient.


StarStarStarStarStar Best Optometrists in North Hollywood —    (Patient since 2022)

Staff and doctors are amazing! Welcoming office with a nice selection of glasses. All the optometrists in the office are so friendly and clearly explain the health of your eyes.


StarStarStarStarStar Excellent service great customer service and ex... —    (Patient since 0001)

Excellent service great customer service and experience... I’m sure coming back here every year


StarStarStarStarStar El Portal optometry highly recommend! —    (Patient since 2022)

The folks at El Portal optometry are a welcoming group of professionals. I didn't wait long for my appointment and my visit was comprehensive and thorough.


StarStarStarStarStar Very friendly and knowledgeable. Staff are grea... —    (Patient since 0001)

Very friendly and knowledgeable. Staff are great. A fine selection to choose from.


StarStarStarStarStar Great experience. Everyone was friendly, answer... —    (Patient since 2022)

Great experience. Everyone was friendly, answered all my questions, and moved me out efficiently.


StarStarStarStarStar First class organization , very well trained st... —    (Patient since 0001)

First class organization , very well trained staff very pleased.


StarStarStarStarStar Awesome Staff —    (Patient since 2022)

All staff are always so friendly and welcoming. They are quick and you an in and out in a flash.


StarStarStarStarStar Initial Check Up —    (Patient since 0001)

Scheduling was easy, the check up was smooth and efficient, and the doctor was very informative.


StarStarStarStarStar Excellence and warm and welcoming staff!! alway... —    (Patient since 0001)

Excellence and warm and welcoming staff!! always


StarStarStarStarStar Very nice atmosphere friendly staff —    (Patient since 0001)

Very nice atmosphere friendly staff


StarStarStarStarStar For me, it's always about the Dr.. A Doctor mus... —    (Patient since 0001)

For me, it's always about the Dr.. A Doctor must be friendly, understanding and patient. They must be able to answer my questions and often explain things I don't understand and never make me feel lesser because of them. Dr. Kristal Kawamoto does just that. I have had many eye doctors, but for the past few years Dr. Kawamoto has been the best. Ask for her...


StarStarStarStarStar As per usual I had an excellent experience at D... —    (Patient since 0001)

As per usual I had an excellent experience at Dr Andys office. The minute I walked in the door - the staff all said hello with big smiles and I was quickly signed in , updated and the eye tests were done promptly. I met with Dr Andy and he was very thorough with my tests and answers to the many questions I had with the change in my vision. I’m excited to learn about computer glasses and actually ordered a pair in addition to a new distance pair. The bogo special makes it an easy purchase. They have a great selection. Can’t wait to pick them up! Cheers to an excellent team!


StarStarStarStarStar Great service, as usual. —    (Patient since 0001)

On my annual eye exam I mentioned that there seemed to be something occurring with one of my lenses. What started out as a small, straight line progressed into what looked like something delaminating inside the lens. It turned out the anti-glare coating was going bad and the technician noticed it on the other lens as well. As it turned out, both lenses were replaceable under warranty! I'v never had to use this feature before but it was a relief since my policy doesn't cover new lenses for quite a while and I'll now get a new set of lenses. They were straight up front about it and set my mind as ease. It was a pleasure and a relief to deal with.


StarStarStarStarStar Great staff, clean facility, has the latest tec... —    (Patient since 2022)

Great staff, clean facility, has the latest technology. Dr. Kawamoto is very knowledgeable and has an awesome spirit. Overall, great customer service. I referred a friend to this office and she loves it too.


StarStarStarStarStar Highly recommend —    (Patient since 0001)

El Portal Optometry is awesome. Friendly staff, short waits, and Dr. Shin is so nice and helpful. Looking forward to coming back next year for my annual eye exam.


StarStarStarStarStar Friendly and professional —    (Patient since 2022)

I needed to check my eyes as it had been at least 3 years since my last checkup. This place was nearby work and out of convenience I scheduled an appointment. It was very easy, the staff was very friendly, and Dr Kristal was very good. I felt super comfortable and picked out my new frames from a pretty good selection and it was ready for pickup in 3 days. No complaints!


StarStarStarStarStar A great find on Yelp!  —    (Patient since 0001)

I found this optometrist on Yelp. And due to the convienent location and the great Yelp reviews, I decided to give it a try. The women at the front desk were so nice, and Dr. Shin was very thorough and kind. When I was fitted and trained with contact lenses, Nancy was beyond patient and explained everything!


StarStarStarStarStar Very nice office.The staff is very knowledgeabl... —    (Patient since 0001)

Very nice office.The staff is very knowledgeable and pleasant to deal with.Dr Kongsakul is Brillant . I qill always be a client..Five star operation.


StarStarStarStarStar The best around —    (Patient since 2022)

I have had exams with Dr Kongsakul and Dr Shin, as well as coming in separately to buy glasses. Both doctors and the entire team at El Portal have never been anything less than amazing. They are super helpful, patient and kind. Despite knowing that they must go through the same thing thirty times a day every day, they took the time to make me feel comfortable and answer all of my questions. So happy to have found such a great Optometrist!


StarStarStarStarStar It is always a pleasant experience.  —    (Patient since 0001)

It is always a pleasant experience.


StarStarStarStarStar Best Optometry  —    (Patient since 0001)

Dr. Kongsakul was amazing. He was able to address my problems and made me feel really comfortable.


StarStarStarStarStar Highly recommend t —    (Patient since 0001)

Highly recommend based on consistently good customer experiences with staff and doctors through the years. Trust their standards of quality and feel very confident about the level of optometric care.


StarStarStarStarStar Great Place —    (Patient since 0001)

Fantastic people who know there stuff. First eye exam in 18 years. If I had known it was that easy, I would've gone way sooner.


StarStarStarStarStar Appreciate the friendly staff and quick service... —    (Patient since 2022)

Appreciate the friendly staff and quick service


StarStarStarStarStar Friendly and Helpful Optometry  —    (Patient since 0001)

Dr. Kongsakul was great and made sure I had everything I needed. The rest of the staff was very friendly as well.


StarStarStarStarStar Great positive and friendly staff —    (Patient since 0001)

Great positive and friendly staff


StarNo StarNo StarNo StarNo Star The store manager is extremely rude and unprofe... —    (Patient since 0001)

The store manager is extremely rude and unprofessional. I'm ok with sales associates making mistakes (no one is perfect), as along as the willingness to correct the mistake is there, and the customer is taken care of. But that's not the approach the store manage decided to take. She chose to argue with me, when all I was asking for is to be treated fair. It's been nearly a month now and I have not received my glasses. I expressed my frustration to the store manager and instead of working with me (the customer) she decided to give me a refund. Now I have to wait another 10days for the funds to be put back into my account and for my insurance company to reinstate my benefits. Not only has this experience been frustrating, its also been a waste of my time.


StarStarStarStarStar Mayra did exellent serviceTo me. She explaine... —    (Patient since 2022)

Mayra did exellent service To me. She explained every detail about my coverage. She's the best !!


StarStarStarStarStar  —    (Patient since 2022)

Another annual exam in the books! Thanks to the team at El Portal Optometry especially Dr. Kawamoto and our beloved Mayra who always take great care of us. We look forward to this every year.


StarStarStarStarStar I'm always really skeptical when trying a new p... —    (Patient since 2022)

I'm always really skeptical when trying a new place in the medical field. My standards are easy and human; professionalism, attentiveness, and personableness. I don't want to feel like a number that only serves the companies "bottom line". Dr. Kristal Kawamoto made me feel like an individual. She was professional, attentive, and personable from beginning to end. Wonderful!


StarStarStarStarStar Friendly, Professional, Knowledgable  —    (Patient since 0001)

Friendly, professional manner and listened to all my concerns about my vision. After years of going to LensCrafters and not being happy with my prescription. I think I might now be finally seeing things clearly. I was also able to book an appointment easily online.


StarStarStarStarStar The staff was very attentive. It is always an u... —    (Patient since 2022)

The staff was very attentive. It is always an upbeat experience visiting El Poral Optometry.


StarStarStarStarStar Great experience —    (Patient since 2022)

Your staff is incredibly helpful, patient, and friendly. A+++


StarStarStarStarStar Always an awesome experience —    (Patient since 0001)

I’ve been coming here for years and brought my son in for the first time. He had a great first experience. Thank you so much.


StarStarStarStarStar Kristal is super nice and professional, take ti... —    (Patient since 2022)

Kristal is super nice and professional, take time to exam my eyes and answered all questions I’ve concerned.


StarStarStarStarStar Very professional and kind. Everyone thanked us... —    (Patient since 0001)

Very professional and kind. Everyone thanked us for being there.


StarStarStarStarStar Very nice staff. Friendly and knowledgeable.  —    (Patient since 2022)

Very nice staff. Friendly and knowledgeable.


StarStarStarStarStar Excellent Supportive staff and Doctor is very c... —    (Patient since 0001)

Excellent Supportive staff and Doctor is very caring and supportive with the required guidance. Doctor listens all the queries with utmost patience and give suggestion or required prescription. Very well organized place for Eye check up.


StarStarStarStarStar Top Notch! —    (Patient since 0001)

Everything about this office is top notch! The customer service is impeccable, very thorough follow up, excellent selection of lenses, and really knowledgeable doctors! Very thankful I found them!


StarStarStarStarStar Great office. Friendly and professional staff. ... —    (Patient since 2022)

Great office. Friendly and professional staff.


StarStarStarStarStar great experience —    (Patient since 2022)

I love going to your office. Everyone is friendly. The eye exams are handled quickly and professionally. Everything is clean. The doctor is super friendly and explains everything really well and really listens to my concerns and questions. It’s great.


StarStarStarStarStar I always enjoy my visit. Everyone is so profess... —    (Patient since 2022)

I always enjoy my visit. Everyone is so professional and there’s no waiting period...!


StarStarStarStarStar Excellent experience all around. Great staff, s... —    (Patient since 0001)

Excellent experience all around. Great staff, smooth communication, so friendly, and also smelled great in there!


StarStarStarStarStar This was my son's first visit to the Optometris... —    (Patient since 2022)

This was my son's first visit to the Optometrist, and it went great. The staff were very friendly and comforted him during the eye test. The Doctors are amazing and kind. We were in and out of there in under an hour. Love this place.


StarStarStarStarStar Very happy with my experience. Little to no wai... —    (Patient since 0001)

Very happy with my experience. Little to no wait time, doctor answered all my questions and was very thorough, staff is great and office is clean. Love this place!


StarStarStarStarStar I think El Portal Optometry and Dr. Kongsakul a... —    (Patient since 0001)

I think El Portal Optometry and Dr. Kongsakul are first rate. I’ve been going there for over 6 years and I’ve always felt that Dr. Kongsakul does an extremely thorough examination. All of his office staff are friendly and very helpful and the office has a great selection of frames. I would strongly recommend this office to anyone looking for an eye doctor.


StarStarStarStarStar El Portal is the best! —    (Patient since 0001)

El Portal is the best, I would literally never go anywhere else. They care about their patients and make things super convenient! I love them.


StarStarStarStarStar What a great staff. All vey knowledgeable. Supe... —    (Patient since 2022)

What a great staff. All vey knowledgeable. Super helpful. The Dr. was amazing


StarStarStarStarStar Very nice, very professional.  —    (Patient since 2019)

Very nice, very professional.


StarStarStarStarStar It seem —    (Patient since 2022)

I’ve been going to dr kongsakul for eight years and I’m very impressed with his office but more importantly the new, latest and greatest machines


StarStarStarStarStar I thought the service was outstanding. —    (Patient since 2022)

I thought the service was outstanding.


StarStarStarStarStar Wonderful doctors —    (Patient since 0001)

Hip, boutique-style optometrist with helpful, kind doctors. I like the machines they use to check your eyes without having to dilate your pupils.


StarStarStarStarStar Favorite Vision Center, Ever —    (Patient since 2022)

I've been coming here for several years and have always been very pleased with the service. They've even saved me money by helping me repair eye wear on warranty. The staff is very friendly, and I always feel that I'm being cared for.


StarStarStarStarStar Had a good experience!  —    (Patient since 2022)

Had a good experience everybody was very professional and friendly.


StarStarStarStarStar I was impressed with how professional the staff... —    (Patient since 2022)

I was impressed with how professional the staff and doctor were. I am very happy with the excellent service. I will refer El Portal Optometry to all my friends.


StarStarStarStarStar Great experience. Friendly staff, competent and... —    (Patient since 2022)

Great experience. Friendly staff, competent and efficient. Doctor explained things well and was not rushed.


StarStarStarStarStar I always enjoy my visit there everyone is so he... —    (Patient since 0001)

I always enjoy my visit there everyone is so helpful


StarStarStarStarStar Great doctor amazing staff —    (Patient since 0001)

Great doctor amazing staff


StarStarStarStarNo Star Great Experience! —    (Patient since 0001)

My experience at El Portal was great! Its a little unfortunate that due to the small size of the office all the tests for your appointment with the doctor need to be done out in the open. Overall that did not effect my visit just merely an observation.


StarStarStarStarStar The BEST experience you'll get :) —    (Patient since 0001)

Every time I come in for a check up, I have the most fantastic experience. The front desk staff is incredibly welcoming and generous with answering any and all questions. The doctors are very detailed and just lovely people. I would recommend this office to anyone!! It's one of the best offices I've been into and it's in a great location and the experience is always a pleasant one. Thank you all for such outstanding service!!


StarStarStarStarStar friendly, clean, great service —    (Patient since 0001)

friendly, clean, great service


StarStarStarNo StarNo Star Staff professional and respectful, but not very... —    (Patient since 0001)

Staff professional and respectful, but not very friendly or helpful beyond minimum required.


StarStarStarStarStar This is not your ordinary optometrist. The extr... —    (Patient since 2022)

This is not your ordinary optometrist. The extra care for details is great. I wouldn’t anyone else as my optometrist.


StarStarStarStarStar love the staff and Dr Kristal.  —    (Patient since 2022)

The staff is very nice, very welcoming and sincere. Dr Kristal is truly the best she’s understanding listens to my concerns and answers all of my questions. She makes me feel very comfortable and at ease.


StarStarStarStarStar I love this place. They doctors and staff are ... —    (Patient since 2022)

I love this place. They doctors and staff are very caring. They are so nice and patient. I feel as though I am in great hands


StarStarStarStarStar Excellent work from a friendly bunch! They actu... —    (Patient since 0001)

Excellent work from a friendly bunch! They actually care about you and it shows.


StarStarStarStarStar This business may be small, but the service is ... —    (Patient since 0001)

This business may be small, but the service is enormously satisfying. At first, when I walked in, I thought it small in here, but quickly I was greeted and helped, so that thought was voided. I filled out the paper work as I was a new patient. Then quickly I was called and my retired got checked. The employees there are awesome. They made me feel comfortable and provide great service!


StarStarStarStarStar Dr. Kongsakul has a very soothing manner. I am ... —    (Patient since 0001)

Dr. Kongsakul has a very soothing manner. I am always very nervous at eye appointments because I always think I an making a mistake somehow.


StarStarStarStarStar Friendly, kind and knowledgeable. Always a grea... —    (Patient since 0001)

Friendly, kind and knowledgeable. Always a great eye experience.


StarStarStarStarStar An outstanding experience! —    (Patient since 0001)

It was a very positive experience. The woman who did my eye photography was nice, patient, and gave good instructions. The finances woman was nice, and thorough. The Doctor was amazing, she answered all my questions and was quite thorough with her examination. The entire staff is made up of nice, quality people, who do excellent work, and have a sense of humor.


StarStarStarStarStar Great optometrist & staff —    (Patient since 2022)

Dr. Kongsakul was great, really took the time to give me a glasses options that fit my needs. Likewise with rest of staff. Good frame selection. Excellent explanation of benefits.


StarStarStarStarStar Excellent!! and Very Friendly  —    (Patient since 0001)

I had a really great experience here. It was my first appointment and I felt very well taken care of.


StarStarStarStarStar The best eye exam visit ever!! —    (Patient since 2022)

The best eye exam visit ever!!


StarStarStarStarStar Came in and got started right away. Staff were ... —    (Patient since 2023)

Came in and got started right away. Staff were kind and prompt, doctor was great and to the point. All my questions were readily answered.


StarStarStarStarStar  —    (Patient since 0001)

The visit was smooth, efficient and of high professional standards.


StarStarStarStarStar What a wonderful and easy experience. The tests... —    (Patient since 0001)

What a wonderful and easy experience. The tests were quick and painless, and everyone was nice and accommodating.


StarStarStarStarStar New machines, new exams. I liked it a lot.  —    (Patient since 2022)

New machines, new exams. I liked it a lot.


StarStarStarStarStar Great service and very patient.  —    (Patient since 0001)

Great service and very patient.


StarStarStarStarStar Love this place. They're always friendly and a... —    (Patient since 2022)

Love this place. They're always friendly and accommodating, and go out of their way to make life easier for their patients! They even helped me to make the most of my vision insurance! They always go above and beyond.


StarStarStarStarStar Wonderful Staff and Modern Equipment —    (Patient since 0001)

Everyone from the desk staff to the doctor was wonderful. Making a last minute medical appointment was easy and when I came in, the doctor took the time to answer all of my questions after the exam. As a previous reviewer said, the office is very nice and has state-of-the-art equipment. I will definitely be returning to El Portal.


StarStarStarStarStar Everyone was very professional and fast —    (Patient since 0001)

Everyone was very professional and it was a fast in and out. I feel like I always end up spending more money than I thought I wwould considering I have Vision Insurance, but that tends to happen no matter which optometrist you go to. This is a good place to come get your eyes checked out, and get new glasses.


StarStarStarStarStar Dr Kristal Kawamoto provides a thorough and fas... —    (Patient since 2023)

Dr Kristal Kawamoto provides a thorough and fast evaluation of my eyesight condition and eyeglass prescrption. Excellent service, & she is very personable.


StarStarStarStarStar They are very nice and professional. I highly r... —    (Patient since 2018)

They are very nice and professional. I highly recommend this place.


StarStarStarStarStar Love coming here!! —    (Patient since 0001)

Love coming here the staff is so warm and accommodating and Dr.Kongsakul makes you feel so comfortable and answers all your questions.... you know you are getting the best care!


StarStarStarStarStar Wonderful professional service. The doctor and ... —    (Patient since 0001)

Wonderful professional service. The doctor and staff were very accommodating.


StarStarStarStarStar Friendly and professional!  —    (Patient since 0001)

Friendly and professional! I really enjoyed my time at El Portal. Everyone was so friendly and helpful!


StarStarStarStarStar I never received my prescription after asking f... —    (Patient since 0001)

I never received my prescription after asking for it


StarStarStarStarStar Always feel taken care of here! —    (Patient since 2023)

Always feel taken care of here!


StarStarStarStarNo Star Easy to manage website. Very pleasant. I did ... —    (Patient since 0001)

Easy to manage website. Very pleasant. I did find myself wishing I could look up my existing appointments.


StarStarStarStarNo Star This was my first visit. I loved Dr. Shin. Th... —    (Patient since 0001)

This was my first visit. I loved Dr. Shin. This was the most expensive eye doctor visit I've ever had, the man selling me glasses definitely knew how to upsell me...


StarStarStarStarStar Dr Shin and the crew were very professional and... —    (Patient since 0001)

Dr Shin and the crew were very professional and helpful.


StarStarStarStarStar Impeccable customer service. —    (Patient since 2022)

As always, impeccable, friendly, and attentive service from Dr. Kongsakul and the crew at El Portal. I never feel rushed and they always inquire about me to make the proper assessment on what solutions are best for my needs. I can go elsewhere, quickly go in and out, and get what I think I want, but the team at El Portal strive to also deliver what I need and what is best for my day-to-day habits. Thank you El Portal for the attention to service and sincere interest in making my life sharper and clearer.


StarStarStarStarStar Dr. Kawamoto is the best!Couldn't recommend h... —    (Patient since 0001)

Dr. Kawamoto is the best! Couldn't recommend her enough! She's great doctor and incredibly nice. Very thorough and helpful with any questions or concerns you may have. What else could you want?!


StarStarStarStarStar Small office, friendly staff, quick in and out.... —    (Patient since 2022)

Small office, friendly staff, quick in and out.


StarStarStarStarStar Thank you El Portal Optometry —    (Patient since 2022)

Very efficient and polite service. Everyone is so friendly at El Portal Optometry.


StarStarStarStarStar  —    (Patient since 0001)

From the time we walked Thur the door you’re staff was kind and polite. Both helpful and Efficient during our appointment. The doctor was very personable and knowledgeable during our time with him 😇


StarStarStarStarStar Wonderful optometrist! The appointment was quic... —    (Patient since 0001)

Wonderful optometrist! The appointment was quick and efficient. Everyone was super friendly and helpful, will be keeping these guys as my regular optometrist!


StarStarStarStarStar The most organized places I’ve ever been too, a... —    (Patient since 2022)

The most organized places I’ve ever been too, and certainly optometrist offices! The staff was friendly, confident in their roles, and worked quickly. They were a well-oiled machine. Also the equipment seemed to be state of the art. I was in and out within 20 minutes! Will definitely be recommending.


StarStarStarStarStar Great visit! Thorough and friendly.  —    (Patient since 0001)

Great visit! Thorough and friendly.


StarStarStarStarStar As good as it gets —    (Patient since 0001)

Every time I go to El Portal Optometry, I'm treated like family. There's always a pleasant and professional air to the place. Dr. Kristal Kawamoto is always upbeat and listens to all my concerns and treats me with respect. Myra is my favorite when it comes to picking out and fitting frames and I always look forward to working with her as she provides the best customer service around. The frame choices are great and the place has a nice vibe to it so what else could one ask for?


StarStarStarStarStar Absolutely FANTASTIC service. Went for an eye e... —    (Patient since 0001)

Absolutely FANTASTIC service. Went for an eye exam and new glasses. The staff and Dr. Kawamoto were extremely knowledgeable and friendly. It was such a great experience and I highly recommend El Portal Optometry.


StarStarStarStarStar El Portal is relaxed and helpful. I was even l... —    (Patient since 0001)

El Portal is relaxed and helpful. I was even late for my appt (I misread the time), and they worked me into the schedule so I didn't have to re-schedule. The whole atmosphere is friendly, and I will be going back for my next appt!


StarStarStarStarStar First visit and couldn’t be happier.  —    (Patient since 2022)

Everyone at El Portal from the reception staff, the assistant running the preliminary tests and Dr Shin herself were super friendly, patient and helpful. I was never kept waiting nor was I rushed at any time. Dr Shin was wonderful and made sure to take the time to explain everything she was doing and the results of all tests performed, as well as answering any questions I had for her. This was my first visit to El Portal and I am relieved to find an Optometrist I have no reservations about returning to. I would highly recommend this place to anyone looking for a friendly, professional eye doctor.


StarStarStarStarStar Wonderful Experience —    (Patient since 2022)

I've never been a fan of going to the eye doctor, and I had finally found an office I was totally comfortable with. I moved, though, and needed to find an eye doctor in my new neighborhood. I'm so glad I stumbled upon El Portal! Everyone was so friendly and helpful, and I never once felt anxious. Dr. Kawamoto is such a gem, too. She was kind and her exam was thorough, I really felt like I was in great hands. I'm glad I discovered this office, and look forward to continuing to see Dr. Kawamoto. Thank you, El Portal!


StarStarStarStarStar I’m glad I chose this place. —    (Patient since 0001)

Over exceeded my expectations. Very modern and up-to-date facility. The staff was friendly and welcoming. Answered all my questions.


StarStarStarStarStar Amazing service all around. Highly recommended.... —    (Patient since 0001)

Amazing service all around. Highly recommended.


StarStarStarStarStar I love el portal optometry. The staff are alway... —    (Patient since 2022)

I love el portal optometry. The staff are always friendly and Dr.Shin is amazing.


StarStarStarStarStar  —    (Patient since 2022)

Friendly, kind, and knowledgable. I've gotten my annual exam here twice now and have had a wonderful experience each time!


StarStarStarStarStar I feel smarter and really well taken care of af... —    (Patient since 2022)

I feel smarter and really well taken care of after visiting with Andy. He’s really knowledgeable and helpful. Usually during eye exams I get really nervous about how bad my eyes are, but his tests are so amazingly fast and effective I don’t get any anxiety. Love this place so much!! I have been coming since they opened.


StarStarStarStarStar Another great visit-team at El Portal is the best! —    (Patient since 2022)

Another great visit - the team at El Portal is the best, especially Mayra!


StarStarStarStarStar Great experience  —    (Patient since 0001)

The service was great and the whole process was very pleasant. Dr. Kongsakul was very professional and knowledgeable.


StarStarStarStarStar Staff is very professional and friendly. —    (Patient since 2022)

Staff is very professional and friendly.


StarStarStarStarStar Dr Kawamoto is amazing, staff is always very he... —    (Patient since 0001)

Dr Kawamoto is amazing, staff is always very helpful!


StarStarStarStarStar Great experience —    (Patient since 0001)

Went in for medical exam for R eye irritation, thought to be foreign body vs something else. Dr. Shin was thorough, reassuring, and gave an excellent eye flush that left my eye feeling immediately better. The diagnosis ended up being mild papillae/allergic reaction. 2 days since my exam and already starting to feel better.


StarStarStarStarStar Great care and time with clients. Front desk ve... —    (Patient since 0001)

Great care and time with clients. Front desk very kind.


StarStarStarStarStar Everyone at El Portal is just wonderful! From D... —    (Patient since 2022)

Everyone at El Portal is just wonderful! From Dr. Andy to Diana, to everyone else I didn't get their names. I would highly recommend their office! Great care, great service, and great frame selection! Top notch across the board! : )


StarStarStarStarStar  —    (Patient since 0001)

I had an excellent experience at El Portal. I didn't have to wait very long to be seen and the staff was courteous and professional.They helped me find the right contacts for my special eyes. Dr. Kongsakul showed me the back of my eye on the screen and that was super cool ( for lack of a better word). I would 100% recommend El Portal for your eye care needs.


StarStarStarStarStar Best eye exam I have ever had and my grandfathe... —    (Patient since 0001)

Best eye exam I have ever had and my grandfather was an Optometrist! Love this place. Very friendly. Beautiful frames to choose from and right in the heart of super cool NOHO!


StarStarStarStarStar Wonderful experience! Great staff and good opti... —    (Patient since 0001)

Wonderful experience! Great staff and good options for glasses


StarStarStarStarStar El Portal Optometry is a fantastic team. I alw... —    (Patient since 2022)

El Portal Optometry is a fantastic team. I always enjoy my annual visits.


StarStarStarStarStar Always a pleasant experience —    (Patient since 2022)

I 've been visiting El Portal since December of 2011. It was one month after they opened. The friendly staff always willing to help. doctors are on top of their game. the latest modern equipment. And the time it takes to explain youre check up.


StarStarStarStarStar I've been going to see Dr. Kongsakul for at lea... —    (Patient since 0001)

I've been going to see Dr. Kongsakul for at least 4 years now and I think he's an excellent optometrist. He's a great listener and always takes time to hear my concerns and I never spend a lot of time waiting for him to see me. I also think his office staff is excellent!


StarStarStarStarStar HIGHLY RECOMMENDED!  —    (Patient since 0001)

Dr. Kongsakul is wonderful, I always come in with tons of questions and usually some concerns he's always taken the time to REALLY listen and answer thoughtfully. The new machines, especially the interior photography one (sorry I don't know what it's called), is super cool and saved me from having my eyes dilated on a busy day - I've chosen El Portal as my provider for 5 years now because of how respected and valued I feel as a patient, I feel very lucky to have been referred to them by a colleague all those years ago. As a writer/producer here in LA, feel my eye health is tied not just to my overall health but also to the longevity of my career and I feel confident I'm getting the best care with Dr. Kongsakul and his friendly team.


StarStarStarStarStar El Portal  —    (Patient since 0001)

Upon visiting El Portal Optometry for the first time, I was impressed. It is a comfortable office with a friendly and professional staff, and i wasn't kept waiting long for my eye exam. Dr. Kongsakul was thorough, patient, and answered all my questions. I felt like I was in good hands from start to finish.


StarStarStarStarStar The Staff Are Always Friendly and Efficient —    (Patient since 2022)

The staff at El Portal are always friendly and efficient, and when I get my annual exam, I'm in and of there so quickly. But I feel I've gotten quality service every time.


StarStarStarStarStar Fantastic office with great staff! —    (Patient since 2022)

Fantastic office with a very kind & helpful staff. My visits are always quick and easy!


StarStarStarStarStar El Portal Optometry is the bomb!All the staff ... —    (Patient since 0001)

El Portal Optometry is the bomb! All the staff are cool,and professional.They are always in a good mood and ready to help you.


StarStarStarStarStar A great experience  —    (Patient since 0001)

Friendly and helpful staff, great frames, can’t wait till I get them!


StarStarStarStarStar The most professional and amazing experience. —    (Patient since 0001)

The most professional and amazing experience. Great staff that provides feedback on frames and fitment.


StarStarStarStarStar The Best! —    (Patient since 0001)

I have been coming here for years and the service and care have always been superior. I would never consider going anywhere else. The selection of frames is outstanding.


StarStarStarStarStar I always like to come back every year for my ey... —    (Patient since 0001)

I always like to come back every year for my eye exam. Dr. Andy is a very proffesional and trust him.


StarStarStarStarStar Awesome presence. Very professional and helpful... —    (Patient since 0001)

Awesome presence. Very professional and helpful.


StarStarStarStarStar Great Doctor!! Great staff!!! —    (Patient since 2022)

Great Doctor!! Great staff!!!


StarStarStarStarStar Amazing staff always helpful.  —    (Patient since 0001)

Amazing staff always helpful.


StarStarStarStarStar Fast, friendly, and helpful. —    (Patient since 2022)

Fast, friendly, and helpful.


StarStarStarStarStar All optometrists are not created equal —    (Patient since 2022)

You know, I thought that all optometrists were created equal...not the case!! I decided that I needed to find a discount optometrist and I got what I paid for. The glasses that I got from them had a very narrow vision field. If I looked to the right of left, everything went blurry. Needless to say, I'm back to El Portal for life. My eyes are too precious to skimp on quality. 💗


StarStarStarStarStar The staff at El Portal are very nice and friend... —    (Patient since 2013)

The staff at El Portal are very nice and friendly and they have a great selection of glasses. The only reason I don't buy from there is because I can find the same frames at a better price. I was offered a 10% discount, but the sake of comparing I can get Persols at Costco for $160.


StarStarStarStarStar Recommend to everyone —    (Patient since 0001)

The staff was great. Since i walked in i felt welcomed. All my questions were answered, and it was a fast process. There was literally no wait time. I was helped at the time my app was scheduled.


StarStarStarStarStar I always have a wonderful experience at El Port... —    (Patient since 2022)

I always have a wonderful experience at El Portal. Everyone is friendly and knowledgeable!


StarStarStarStarStar Excellent Service —    (Patient since 0001)

I really enjoyed my visit to El Portal Optometry. When I entered the space is really well designed and clean. The staff was very friendly when they greeted me. I had an appointment and I was in with the doctor at the time of my appointment - very timely. After my examination, one of the staff took me to the glasses case and helped me pick out glasses that she thought I might like. She then sat with me and honestly told me what worked and didn't work with my face shape, eye & hair color, etc. I was alone so I appreciated the honest feedback and help. I also have an insurance plan so she walked me through that and got me the best service possible through my insurance. There was no pressure to buy the most expensive or to keep adding to the bill. All around I was incredibly pleased with my visit and am going to make this my regular doctor. Thank you!!!!! 5 stars, two thumbs up, and 10/10 fidget spinners.


StarStarStarStarStar My new Go To —    (Patient since 0001)

Wonderful Service! I love how everyone was very thorough with explanations and the forms. It was all quick and efficient. I am very happy with my first visit and do plan on coming back when I need to. :)


StarStarStarStarStar  —    (Patient since 0001)

My experience was great from the moment I made my appointment to the moment I walked out! Everyone was super friendly and when I entered they helped me right away. I went in for an eye exam and new glasses. The doctor was really nice and I felt very comfortable for my first time there, and usually I feel rushed to pick out some options for frames but I felt very comfortable taking my time and with picking the right pair! I am very happy I gave this place a try!


StarStarStarStarStar What a great optometrist! —    (Patient since 0001)

What a great optometrist! The staff is super friendly and the doctor was very professional. I couldn't ask for more! parking was easy and waiting time was zero for my appointment :)


StarStarStarStarStar no son nada profesionales los vendedores —    (Patient since 2022)

no son nada profesionales los vendedores


StarStarStarStarStar Wonderful Office!  —    (Patient since 0001)

Never been to a more friendly optometrist -- from the people at the front desk to Ms Kawamoto. Very pleasant experience overall and I feel like everyone is always ready to answer any questions or concerns.


StarStarStarStarStar Quick, thorough & current equipment —    (Patient since 0001)

They were efficient in checking me (a new patient) in. Plus I was impressed with filling out the beginning paperwork on a tablet vs. a ton of paper on a clipboard you have to teeter on your lap. I found them to be very quick & thorough. Although I didn’t need this testing the day I went, I was glad to see they have the equipment to do the mapping of the eye for the best results on correction.


StarStarStarStarStar Really appreciate Dr Kawamoto's review of my ey... —    (Patient since 2023)

Really appreciate Dr Kawamoto's review of my eye exam data and how it leads to her assessment of my vision health status. She is always friendly, helpful and very efficient. Thanks too for the quick turnaround in supplying new glasses--I am very satisfied.


StarStarStarStarStar Everyone is so wonderful. Picking out glasses c... —    (Patient since 0001)

Everyone is so wonderful. Picking out glasses can be stressful cause this is part of who you are and is what people will judge you by.


StarStarStarStarStar Everyone was very helpful and informed. It was ... —    (Patient since 0001)

Everyone was very helpful and informed. It was a pleasant experience working with them, especially Helen who walked me through all the options for buying a pair of glasses over the phone.


StarStarStarStarStar The friendliest visit to an optometrist I think... —    (Patient since 2023)

The friendliest visit to an optometrist I think I've ever had. Everyone was very patient and helpful.


StarStarStarStarStar El Portal is Amazing! Great with their patients... —    (Patient since 0001)

El Portal is Amazing! Great with their patients and also great Vibes.


StarStarStarStarStar Always a wonderful experience!!! 💙 —    (Patient since 0001)

Always a wonderful experience!!! 💙


StarStarStarStarStar Excellent Experience —    (Patient since 0001)

Great experience the doctor was very nice friendly and postive


StarStarStarStarStar El Portal Rocks! —    (Patient since 2014)

I discovered El Portal Optometry several years ago after reading many positive reviews. And now after being a patient all this time I would still give them as many stars as possible! They exceed all standards in every way possible way from customer service to the best doctors .


StarStarStarStarStar The Best!  —    (Patient since 0001)

This place and staff is phenomenal! The doctors and their professionalism is above all others...I would recommend this business to all!


StarStarStarStarStar Enjoy going to my up coming appointments. !!! —    (Patient since 0001)

Enjoy going to my up coming appointments. Its convient to go to walking distance .I am always notified for my up coming appointment .The staff always welcome me with a friendly smile.The eye Dr. is very through she makes sure to give you the best quality care you need. If you need glasses The staff helps out with the most affordable choice that fits to your budget and frames your face well. If theirs any ajustments needed they take care of it. :}


StarStarStarStarStar Excellent —    (Patient since 0001)

All was great, starting from lucking out in getting the very first parking meter right in front of your door. I found you via Yelp after the place I went last time said they wouldn't have an appointment available for more than 90 days. I made an appointment online with you for the very next day. The whole experience was excellent, all three people who helped me were super nice, the doctor was very knowledgeable and friendly. 5 out of 5.


StarStarStarStarStar Great experience! —    (Patient since 2022)

I was very pleasantly pleased by the way I was greeted. Everyone was very nice and comforting. The technology they have at this office is incomparable to other places I’ve been to in the past. It made my visit quick and the doctor was able to explain things in great detail. Love this place and will be coming back!


StarStarStarStarStar Great service! They fixed my eyes!!! So happy a... —    (Patient since 0001)

Great service! They fixed my eyes!!! So happy and have been going there for a couple years now. Very nice and clean! Love it there.


StarStarStarStarStar Excellent service! Quick, friendly, and knowled... —    (Patient since 2022)

Excellent service! Quick, friendly, and knowledgeable.


StarStarStarStarStar Best place!! —    (Patient since 0001)

I have been to many optometrists and El Portal in Noho is by far the best! Super warm staff with the latest technology. I will definitely continue to visit them for any vision related matters! Love them!


StarStarStarStarStar Excellent care by Dr. and the entire staff! Ver... —    (Patient since 0001)

Excellent care by Dr. and the entire staff! Very professional, knowledgeable, and patient.


StarStarNo StarNo StarNo Star Read all paperwork carefully. —    (Patient since 0001)

Read all paperwork carefully and make the salesperson break down what they are charging you for if you buy frames here. Left disappointed and felt taken advantage of. The Doctors are amazing, I would consider returning only to speak to them, as long as I never had to deal with their sales people again.


StarStarStarStarStar Excellent service. Everyone cares and... —    (Patient since 2022)

Excellent service. Everyone cares and pays attention to your needs. Very fast, thorough appointment. Doctors are personable and informative. And the A/C is the best in NoHo!


StarStarStarStarStar Comprehensive exam of eye interior —    (Patient since 2022)

I especially like the comprehensive exam of my eyes that looks for changes and possible trouble. The eye's interior is viewed clearly. There is a full variety of attractive and stylish frames available, and knowledgeable staff to help with selection and proper fit. The appointment is managed efficiently from start to finish. Very pleasant and easy.


StarStarStarStarStar Excellent! —    (Patient since 0001)

The staff was warm and friendly, and Dr. Kawamoto was excellent! She answered all my questions and was so helpful overall.


StarStarStarStarStar I love coming to El Portal. Both the staff and ... —    (Patient since 2022)

I love coming to El Portal. Both the staff and Dr. here are truly exceptional and very caring.


StarStarStarNo StarNo Star Good staff. Poor selection.  —    (Patient since 0001)

Very good eye exam. Friendly and knowledgeable staff who explain everything extremely well. Top of the line equipment, which makes the exam go smooth and quick. Love that. Pretty bummed out about the sunglasses in stock. I'll have to go back to get fitted when the common frames I want will be available at the store. It will take me very long to get my sunglasses. Inconvenient, to say the least.


StarStarStarStarStar Professional, comfortable, and helpful —    (Patient since 0001)

Professional, comfortable, and helpful


StarStarStarStarStar Excellent customer service, very professional s... —    (Patient since 0001)

Excellent customer service, very professional staff and Dr. as well


StarStarStarStarStar A+ Visit —    (Patient since 0001)

Dr. Kongsakul and staff were very professional and knowledgeable. Great office.


StarStarStarStarNo Star Parking —    (Patient since 2022)

I have nothing, but good to say. All the staff was very helpful, and curteous. Maybe the only negative is street parking which led to me getting a parking ticket. I wish they had parking spaces. Thanks for great service.


StarStarStarStarStar Great job very friendly staff and the Doctor. —    (Patient since 2022)

Great job very friendly staff and the Doctor.


StarStarStarStarStar Excellent I love the Dr Andy he seems to really... —    (Patient since 0001)

Excellent I love the Dr Andy he seems to really care about his patients


StarStarStarStarStar Excellent. —    (Patient since 2022)

Excellent. The entire staff was pleasant and charming, the exam was efficient, and everything was explained clearly and simply. So thrilled to be able to be part of this office's patient roster.


StarStarStarStarStar Excellent service from a friendly place! —    (Patient since 2022)

Excellent service from a friendly place!


StarStarStarStarStar Excellent, professional team – I’ve been a long... —    (Patient since 2022)

Excellent, professional team – I’ve been a long time patient. Dr. Andy and Mayra are phenomenal and always take excellent care of me (everyone there, really). I highly recommend!


StarStarStarStarNo Star Good customer service and I have every confiden... —    (Patient since 0001)

Good customer service and I have every confidence in the technical skills of the staff.


StarStarStarStarStar The team is not only professional and knowledge... —    (Patient since 2022)

The team is not only professional and knowledgeable, but also extremely nice, which helps keep customers at ease.


StarStarStarStarStar Went for a checkup and new frames.  —    (Patient since 2022)

Came in to check out new frames. I forgot his name but the guy who helped me was super nice and helpful and gave a genuine opinion of how the frames looked, which I appreciate. Booked an appoint for 3 days later to get a check up. Everyone was super nice, very friendly, very helpful. It was a pleasure to be there. Didn't have you to wait long, everything was really efficient. Everyone knows what they're doing.


StarStarStarStarStar The Best Optometrist Ever! —    (Patient since 2011)

If you want a great optometrist, please look no more!!! Dr. Kongsakul is so amazing!! His team members are amazing as well! What can I say...exceptional service!


StarStarStarStarStar Extremely polite. Quick experience. Absolute... —    (Patient since 0001)

Extremely polite. Quick experience. Absolutely a pleasurable visit. Would totally recommend


StarStarStarStarStar This is the best Optometrist office! —    (Patient since 2022)

This is the best Optometrist office I have ever gone to! They are really friendly and service oriented.


StarStarStarStarStar Appts always available. Dr is super personable ... —    (Patient since 0001)

Appts always available. Dr is super personable and makes the experience pleasant.


StarStarStarStarStar Kristal Kawamoto was amazing. I had previously ... —    (Patient since 2022)

Kristal Kawamoto was amazing. I had previously gone to another eye doctor, but it felt rushed and I didn't trust the results. Kristal took her time to explain everything and gave me valuable insight (pun intended) into the health of my eye.


StarStarStarStarStar Best Vision Care Ever —    (Patient since 2022)

This is the second year I've come to El Portal for my annual exam, and I couldn't be more pleased. I love how all the paperwork and scheduling is available through our device of choice. I felt both times that the optometrist and her assistant were capable and knowledgeable, and everyone on staff is friendly and efficient. I purchased a new pair of glasses this year and was pleased with the selection, as well as the time Damian devoted to helping me find the right pair. Plus, the location is perfect. I can easily bike and Metro there from Koreatown, and parking is plentiful in the neighborhood. I tell friends looking for vision care services to visit El Portal.


StarStarStarStarStar I love every aspect of your office, staff incre... —    (Patient since 2022)

I love every aspect of your office, staff incredibly friendly and helpful and the design is awesome.


StarStarStarStarStar I'm happy that I'm back , you guys are the best... —    (Patient since 0001)

I'm happy that I'm back , you guys are the best thank you for your help and advice on how to get my new prescription glasses


StarStarStarStarStar The 'eyes' have it :) —    (Patient since 2022)

I always have a pleasant experience with the team here. They are fast, friendly and helpful. Love all the doctors and there is a great selection of glasses to chose from.


StarStarStarStarStar I've been coming here for years. They're up the... —    (Patient since 2022)

I've been coming here for years. They're up there with the latest technology for eye care and reasonably quick in getting you checked in and immediately having the doctor see you. They also give friendly annual reminders for your check up.


StarStarStarStarStar Great optometrist office. Everyone one is super... —    (Patient since 2022)

Great optometrist office. Everyone one is super patient, and friendly!! Love it!!


StarStarStarStarStar I was very satisfied with my visit to El Portal... —    (Patient since 0001)

I was very satisfied with my visit to El Portal Optometry, i will recommend to my friends and falily, Awesome Servcice!


StarStarStarStarStar El Portal Optometry is the best!  —    (Patient since 2022)

El Portal Optometry is the best! I no longer live super close by, but the quality of service is such that I will drive as far as I need to. Dr. Kongsakul is the best eye doctor I have ever seen. He is kind, explains everything and I have complete trust in his knowledge.


StarStarStarStarStar For years I've had the best service here, even ... —    (Patient since 2022)

For years I've had the best service here, even though it's a drive for me I wouldn't go anywhere else


StarStarStarStarNo Star Fantastic service, all questions were answered ... —    (Patient since 0001)

Fantastic service, all questions were answered and they were very patient.


StarStarStarStarStar  —    (Patient since 0001)

The service was great the doctor and assistants where very polite and helpful


StarStarStarStarStar . —    (Patient since 0001)

Very kind and helpful front desk. Dr Kristal was excellent with my shy little 6 year old. She was able to diagnose her need for glasses. Will defiantly send the rest of my friends and family there.


StarStarStarStarStar El Portal is a warm and friendly business that ... —    (Patient since 0001)

El Portal is a warm and friendly business that welcomed me with ease and left me feeling as if I had been well taken care of!


StarStarStarStarStar Friendly, courteous and knowledgeable —    (Patient since 0001)

Pleasant atmosphere. Clean with latest technologies Friendly, courteous and knowledgeable staff and excellent doctor: Dr. Kongsakul.


StarStarStarNo StarNo Star Although my appointment went smoothly, I did no... —    (Patient since 0001)

Although my appointment went smoothly, I did not like the online appointment request feature. If a time is unavailable on the schedule, then it shouldn't be there to click and request it. All of the times were unavailable the day I was able to go, but when I called they were magically available. Very inefficient and not a good feature.


StarStarStarStarStar Great place. I am a new patient and felt like ... —    (Patient since 2022)

Great place. I am a new patient and felt like I had been going there all my life the minute I walked through the door. The staff was super friendly and helpful. The wait was quick. The exam was impressive with all the new technology they use. Dr Kristal was awesome too!


StarStarStarStarStar Great experience all around! —    (Patient since 2022)

Great experience all around. Scheduling was easy and I was able to get a next day appointment. Dr. Andy was extremely thorough, professional, and very nice. The rest of the staff was awesome and super helpful when it came to picking out my new frames. Frame selection was also great. If you are looking for a great eye doctor, staff, and selection, look no further!


StarStarStarStarStar Great staff and hours of operation that works w... —    (Patient since 2022)

Great staff and hours of operation that works well for everyone. The location is always clean and have a variety of glasses in stock. The doctors work with people of all ages and use the most advance technology to assess their patients.


StarStarStarStarStar I love the service, all the staff very professi... —    (Patient since 0001)

I love the service, all the staff very professional and attentive most of all patient. Dr. Shin is very sweet and assertive made me feel very comfortable and optimistic about my eyes exam. Helen was personally assisting me with my selection of glasses very patiently as well


StarStarStarStarStar I love this office. Please environment with lov... —    (Patient since 0001)

I love this office. Please environment with lovely people and my doctor is great and informative! Would recommend anyone to go here :)


StarStarStarStarStar I've been going to El Portal Optometry for seve... —    (Patient since 0001)

I've been going to El Portal Optometry for several years now. I am always seen promptly at my appointment time and the exams are quick and pleasant. The staff is very friendly and make you feel at home.


StarStarStarNo StarNo Star Everything was great except I feel very strongl... —    (Patient since 0001)

Everything was great except I feel very strongly that you should mention your lens fitting costs upfront. That was not as on the up-and-up as I would have liked.


StarStarStarStarStar Excellent exam with Dr. Kongsakul  —    (Patient since 2022)

Had a great exam with Dr. Kongsakul. He was very kind and thorough and very patient with me during the eye puff since I have a serious anticipatory blinking problem. I also really appreciate that El Portal has the Optomap for dilation-free retinal exams. It was very interesting going over the images with Dr. Kongsakul. I appreciate the amount of time he took to go over the images and answer my questions. I also like that he suggested I try the latest and greatest in contacts for a week even though I'm very happy with my current contacts. I'll be wearing the new ones this week so I can make an informed decision. The staff is also very helpful and friendly. Excellent eye exam experience.


StarStarStarStarStar Great Dr.Andy was so nice and professional made... —    (Patient since 0001)

Great Dr.Andy was so nice and professional made me feel super comfortable answered all my questions... staff was friendly too!


StarStarStarStarStar This has been my first Optometry place I have b... —    (Patient since 0001)

This has been my first Optometry place I have been to and I am super impressed at the detailed care and attnetion I received. I also know that the in depth review of my eye results were absolutely amazing..Not only that but I was able to have a sample of my newly found prescription given to me to try out on the spot. From there I was able to pick out frames and they were great working with me to try and resolve some insurance issues as well. I highly recommend this place to anyone looking to have their eyes examined as well as to pick out some new frames/lenses.


StarStarStarStarStar El Portal Optometry gets a huge thumbs up —    (Patient since 2022)

Thank you so much Dr. Andy and staff for such a pleasant visit and being so patient with all my questions. So happy and relieved to have a trustworthy and friendly go-to optometry office.


StarStarStarStarStar  —    (Patient since 2022)

Optometrist was very personable and helpful. She gave me information I did not know about my eyes. Office person was also helpful allowing me to get the most from my insurance coverage.


StarStarStarStarStar Excellent Optometrist great staff and recommend... —    (Patient since 0001)

Excellent Optometrist great staff and recommended!


StarStarStarStarStar Satisfied  —    (Patient since 2022)

Very clean and organized. Friendly staff and doctor. Great at explaining each step during examination.


StarStarStarStarStar Friendly and Helpful —    (Patient since 0001)

The staff are very friendly and helpful. They make you feel welcome and happily answer any questions that you have. They do not make you feel stupid if you do not know something.


StarStarStarStarStar  —    (Patient since 2014)

I have been going to El Portal for over 3 years now. I live in West LA which is a long drive for an eye appointment but the commute is well worth it. Having a doctor that I can trust and rely on is very important to me which is why I go to El Portal Optometry. Doctor Andy Kongsakul and his staff are friendly and kind. On top of that they have an excellent selection of frames. I would recommend this place to anyone!


StarStarStarStarStar El Portal Optometry is the best! —    (Patient since 2022)

El Portal Optometry is the best in North Hollywood! For eye exams, contacts lenses, glasses, repair, and excellent customer service in a timely manner--they are the place for you.


StarStarStarStarStar Dr. Kongsakul was friendly and obviously quite c... —    (Patient since 0001)

Dr. Kongsakul was friendly and obviously quite competent in his field. He answered my numerous questions and did a thorough examination. He relieved all my concerns about my eye health. Thank you, Doc!


StarStarStarStarStar I felt very welcome and at homVery friendly staff... —    (Patient since 2022)

I felt very welcome and at home. Very friendly staff.


StarStarStarStarStar Excellent service and friendly people. Efficientl... —    (Patient since 0001)

Excellent service and friendly people. Efficiently run office that kept to the appointment time with almost no wait but took the time to help me find some good frames. Great service.


StarStarStarStarStar The wait time was minimal. The check-in was smoot... —    (Patient since 0001)

The wait time was minimal. The check-in was smooth and the doctor was very nice and knowledgeable in not only checking my eyesight, but also recommending a specialist when a mole was discovered. Afterward, the person who helped me picked out frames was very patient and I appreciated her giving me honest advice on what would be a good look for me. I would recommend this place to anyone.


StarStarStarStarStar I love this place!  —    (Patient since 0001)

I love this place! They are great here! They have the latest technology and are very helpful!


StarStarStarStarStar The staff and Dr Andy were all welcoming and poli... —    (Patient since 0001)

The staff and Dr Andy were all welcoming and polite They sure made our visit very smooth ! Thank you


StarStarNo StarNo StarNo Star I chose not to bring my contacts or opt for a co... —    (Patient since 0001)

I chose not to bring my contacts or opt for a contact lens exam because I didn't feel it was necessary as I doubted my prescription had changed. Doctor went ahead with a regular eye exam, confirming my prescription hadn't changed at all, then suggested throwing in a pair of sample lenses to make sure. I was given lenses that weren't even the right prescription, then told -- of course -- that nothing had changed for those either. Of course not -- there's no reason they would have. This was all fine until I went to pay and realized the three minutes that I had contact lenses in was now a "contact lens exam" that cost almost seventy dollars. Blatant money-grubbing from an optometry office I had previously only had good experience with. Since I'd walked in saying I didn't need a contact exam, it's really inappropriate that I had one foisted upon me in the room and was then charged for it. Now I've paid the price of a full year of contact lenses to your office in exchange for a single pair of sample contact lenses that aren't even my prescription. Great. I will likely not be returning to El Portal.


StarStarStarStarStar Quick and Friendly Service —    (Patient since 0001)

It didn't take long, my paperwork was handled quickly, the doctor and assistants were friendly and explained everything very well.


StarStarStarStarStar Great service and knowledgeable staff.  —    (Patient since 2023)

Fantastic service! Very easy to schedule an appointment and absolutely no wait times. Dr. Shin was very knowledgeable and listened to my concerns. I would definitely recommend to friends and family.


StarStarStarStarStar  —    (Patient since 0001)

Excellent service as soon as I walked in! The staff were all very helpful with great attitudes! Dr. Kongsakul was very helpful and took his time with the exam! I didn't feel rushed at all. Its nice to walk into a place and everyone works great as a team!


StarStarStarStarStar Such a friendly and helpful staff. ... —    (Patient since 0001)

Such a friendly and helpful staff.


StarStarStarStarStar  —    (Patient since 0001)

My appointment at El Portal was an easy, pleasant experience. The exam was quick and painless and the technician who helped me pick out frames was honest (they aren't always!) which made me more confident in my decision. I'm happy I've found a reliable optometrist that I can return to in the coming years!


StarStarStarStarStar Dr. Kongsakul and the El Portal staff are terrific. I have been a patient for over 20 years and ... —    (Patient since 2022)

Dr. Kongsakul and the El Portal staff are terrific. I have been a patient for over 20 years and would recommend El Portal to anyone who wants a great Optometrist.


StarStarStarStarStar El Awesome —    (Patient since 0001)

Knowledgeable friendly service. I had a great experience from getting my eyes checked to walking through everything I needed to know in regards to my insurance with best options to get me the best deal on glasses and contacts.


StarStarStarStarStar As a first-time patient, I had a great visit with Dr. Shin. The office staff was very thorough ab... —    (Patient since 2022)

As a first-time patient, I had a great visit with Dr. Shin. She was very kind, extremely thorough and gave me lots of samples to try out at home so I can make an informed decision when I decide to purchase new contacts. The office staff was very thorough about explaining all my options as well. Also really grateful I found a good place to go that's open on Saturdays.


StarStarStarStarStar The office was great! Clean and vibrant! The receptionists were kind and helpful. Dr. Shin was cle... —    (Patient since 0001)

The office was great! Clean and vibrant! The receptionists were kind and helpful. Dr. Shin was clear, patient, and specific with her answers to my questions. I've been going to this office since I was a kid and it just keeps getting better!


StarStarStarStarStar Love Andy and his team! —    (Patient since 0001)

Andy and his team are professional and friendly so the experience is always pleasant. They take the time to explain the process as it happens so you know what's going on every step of the way. Definitely recommend!


StarStarStarStarStar Impressed!  —    (Patient since 2022)

Great location! Dr. Shin was easy to talk and very informative. I appreciated her patience when I couldn't remember the contact lens brand I used to have. The receptionists were kind and productive. They were always working and making sure the office was organized. Very impressed. Their frames were lovely as well! Thank you.


StarStarStarStarStar ..El Portal Optometry Rocks!. —    (Patient since 2014)

By far the most knowledgeable and courteous Doctor and staff I have ever experienced!


StarStarStarStarStar Absolutely great! —    (Patient since 0001)

I'll keep it short. Amazing experience with the optometrist as well as the people helping me buy my glasses.


StarStarStarStarStar Absolutely great! —    (Patient since 0001)

I'll keep it short. Amazing experience with the optometrist as well as the people helping me buy my glasses.


StarStarStarStarStar Pleasant and helpful Dr. and staff... —    (Patient since 0001)

Pleasant and helpful staff


StarStarStarStarStar  —    (Patient since 2022)

Excellent service and care by an excellent staff...


StarStarStarStarStar Very clean, friendly and modern! ... —    (Patient since 2022)

Very clean, friendly and modern!


StarStarStarStarStar El Portal provides fantastic service. Kind and helpful staff. A+ all the way!... —    (Patient since 0001)

El Portal provides fantastic service. Kind and helpful staff. A+ all the way!


StarStarStarStarStar Stylish frames with a high tech edge in optometry —    (Patient since 2022)

I was drawn to visit El Portal Optometry because their store is so stylish and displayed a great selection of frames. What won me over was the cutting edge technology they use to make sure my eyes are healthy and my vision is 20/20. I trust their staff and doctors. Plus, they made me look good!


StarStarStarStarStar  —    (Patient since 2022)

Great staff and doctors!


StarStarStarStarStar Thank you! —    (Patient since 2015)

Great staff and Dr. Kristal was very professional and knowledgeable about my eye exam. I would highly recommend El Portal Optometry to anyone in the San Fernando Valley area!


StarStarStarStarStar Loved my experience! Everyone was so helpful and encouraging. I want to be best friends with the O... —    (Patient since 0001)

Loved my experience! Everyone was so helpful and encouraging. I want to be best friends with the Optometrist. She was so encouraging and helpful.


StarStarStarStarStar Everyone is friendly and professional... —    (Patient since 2012)

Everyone is friendly and professional


StarStarStarStarStar Great visit! —    (Patient since 0001)

Came to get an eye exam and order some glasses. The process was quick for the eye exam was very quick, I came and left within 40 minutes. The staff was very nice, I had no issues with them whatsoever. The frame selection was huge, anyone would probably find what they would want there (if you had the money, haha). Would definitely recommend to anyone living in the North Hollywood area.


StarStarNo StarNo StarNo Star No thanks —    (Patient since 0001)

Wait why isn't this optional


StarStarStarStarStar Ever since I started going to El Portal Optometry I have been very pleased with their... —    (Patient since 2022)

Ever since I started going to El Portal Optometry I have been very pleased with their courtesy,selection of frames and excellent service.


StarStarStarStarStar Excellent and friendly service. They were able to get me in for an appointment, as a walk-in. —    (Patient since 2022)

Excellent and friendly service. They were able to get me in for an appointment, as a walk-in.


StarStarStarStarStar My whole visit and experience was excellent. Dr —    (Patient since 2022)

My whole visit and experience was excellent. Dr. Kristal even let me try her glasses out to see if I wanted the same frames. Which is what I decided in getting. I wish I came to this place sooner. Thank you to everyone.


StarStarStarStarStar Excellent service. Highly recommended. —    (Patient since 0001)

Excellent service. Highly recommended.


StarStarStarStarStar Great Experience —    (Patient since 0001)

Great Experience. Everyone was more than helpful and went out of their way to make sure I knew all my options. Not only did they have great customer service, they knew their products so well that they gave suggestions based off the shape of your face and nose lol. I usually always take my time to get an exam/upgrade my prescription, but with a team like them I'll be sure to follow up asap. Thank you guys so much.


StarStarStarStarStar I,M A senior and they treated my so well —    (Patient since 0001)

I,M A senior and they treated my so well. i was able to ask questions and they had the answers thanks to all...charlotte


StarStarStarStarStar El Portal optometry —    (Patient since 0001)

This is my second visit to El Portal. Lost my prescription sunglasses! It was time to get an eye check anyway. I was made to feel very comfortable with the procedures, everything was explained clearly. Great choice of frames, knowledgable staff. Wouldn't go anywhere else.


StarStarStarNo StarNo Star Average —    (Patient since 0001)

The doctor was friendly but did nothing that any other eye doctor hasn't done for me. Anything that would make this an above average service (such as the latest in testing or screening technology) you have to pay extra to have. Contact fitting fee is also high compared to other optometrists. Front desk staff acted as if they never saw me before, even though I had bought expensive glasses there several months earlier, so I didn't feel any appreciation for repeat business.


StarStarStarStarStar Staff and Doctors are friendly and give exceptional service! Will keep driving the distance just... —    (Patient since 2022)

Staff and Doctors are friendly and give exceptional service! Will keep driving the distance just to get the service and knowledge they give to me


StarStarStarStarStar From the moment I first called to make an appointment, and throughout the exam and frame... —    (Patient since 2022)

From the moment I first called to make an appointment, and throughout the exam and frame selection, everyone was friendly, competent, and efficient.


StarStarStarStarStar Their service is quick the. The store is neat and clean —    (Patient since 2022)

Their service is quick the. The store is neat and clean. Their equipment is also clean and the staff is ready to answer any questions you might have. Would definitely come back in the future.


StarStarStarStarStar Wish there was a bigger selection of frames.  —    (Patient since 0001)

Wish there was a bigger selection of frames.


StarStarStarStarStar The moment I walked in I felt welcomed and was greeted with smiles all around —    (Patient since 0001)

The moment I walked in I felt welcomed and was greeted with smiles all around. The girls in the front were so helpful and down to earth. I was in and out of there after an hour or so maybe less. The doctor was amazing and felt so comfortable with her. Overall just great experience and I'm looking forward to my next visit next year.


StarStarStarStarStar Very good office with great doctors. Was in And out relatively quick compared to other offices  —    (Patient since 0001)

Very good office with great doctors. Was in And out relatively quick compared to other offices


StarStarStarStarStar I have had nothing but wonderful experiences here. Everyone is friendly and helpful —    (Patient since 2022)

I have had nothing but wonderful experiences here. Everyone is friendly and helpful. Always a pleasure.


StarStarStarStarStar very friendly and professional dr.Andy kongsakul.  —    (Patient since 0001)

very friendly and professional dr.Andy kongsakul.


StarStarStarStarStar Such a great place! The front desk was super friendly and helpful. Dr —    (Patient since 0001)

Such a great place! The front desk was super friendly and helpful. Dr. Kawamoto was amazing and very kind. I was in an out in 45 minutes and my contacts were available two days later! Highly recomend this place to my friends!


StarStarStarStarStar Nice friendly courteous and helpful staff that goes the extra mile for you —    (Patient since 0001)

Nice friendly courteous and helpful staff that goes the extra mile for you. Great place I'd recommend it.


StarStarStarStarStar Lovely experience —    (Patient since 0001)

Kristal was wonderful and so friendly. I feel very safe with her knowing she has the best interests of my eyes at heart and trusting her expertise.


StarStarStarStarStar El Portal Optometry is a wonderful, top-notch doctor's office. Dr —    (Patient since 2022)

El Portal Optometry is a wonderful, top-notch doctor's office. Dr. K is great and knowledgeable and his staff is equally qualified and incredibly friendly. Thank you!


StarStarStarStarStar Went way beyond my expectations.  —    (Patient since 0001)

Went way beyond my expectations. I was amazed how coming here turned into a great experience. Not only did they spend time with me picking new frames, but Dr. Kowamoto took time to go over my exam, and explain the results. Definitely a positive experience.


StarStarStarStarStar I've been a customer of El Portal Optometry for several years —    (Patient since 2016)

I've been a customer of El Portal Optometry for several years and have bought my last 3 sets of glasses from them. From the beginning my experience with them has been nothing but excellent. The doctors and staff are smart, welcoming and very helpful. The office is immaculate and stylish yet without the pretentiousness that one often finds in similar stores. Their selection of frames is always being updated and offers a wide variety of first rate styles. I highly recommend El Portal Optometry.


StarStarStarStarStar Aces all around —    (Patient since 0001)

El Portal and its crew have given me the best service and experience since I began visiting the eye doctor at age 40 (twenty years ago). The staff is always friendly and helpful, the doctors are accessible and engaged, and my visits are low-stress and easy to handle. Can't recommend highly enough.


StarStarStarStarStar Awesome Office —    (Patient since 0001)

I have the option of going to my medical doctor for eye exams, but I'd rather go here, because their service is awesome. I don't dread coming here.


StarStarStarStarStar I've been coming to El Portal for a few years now and I don't have any complaints —    (Patient since 2022)

I've been coming to El Portal for a few years now and I don't have any complaints. The service is always great. Most importantly the doctor's and the staff are very knowledgeable, helpful and friendly. Diana and Mayra are the ladies I've dealt with the most and they are always nice and provide great customer service. Mayra and Diana have both helped me with picking out the last couple of frames I've gotten. They are honest and tell you what looks good on you or not. Also, I usually see Dr. Kongsakul, but on my last visit I saw Dr. Shin and she was very nice and helpful. Please give them a visit. Their service couldn't be any better.


StarStarStarNo StarNo Star Dr Shin was great and advised me of a problem that could be potentially life threatening and gave... —    (Patient since 0001)

Dr Shin was great and advised me of a problem that could be potentially life threatening and gave me an immediate referral. The issue I have is in the lack of training with the front office staff who seemed not to have a sense of urgency and understanding of diagnosis. The selection of glasses was decent. My insurance provider VSP referred me to this optometrists office.


StarStarStarStarStar Have been cared for by the personnel at El Portal since it opened and intend to keep going back as... —    (Patient since 2022)

Have been cared for by the personnel at El Portal since it opened and intend to keep going back as long as I continue to live in Los Angeles!


StarStarStarStarStar Great doctor and the staff was extremely helpful —    (Patient since 0001)

Great doctor and the staff was extremely helpful. They even worked with me on the price of the new frames I needed. I highly recommend El Portal Optometry for your vision needs.


StarStarStarStarStar Wonderful service and care —    (Patient since 0001)

Wonderful service and care from El Portal. The staff are kind and the doctors are excellent in patient care.


StarStarStarStarStar We have been going to El Portal for 20 plus years —    (Patient since 0001)

We have been going to El Portal for 20 plus years. My son Dominic had his first eye exam, he's 7 years old. Highly professional doctors. Good experience.


StarStarStarStarStar El Portal Optometry - NoHoThe staff is friendly and efficient —    (Patient since 2022)

El Portal Optometry - NoHo The staff is friendly and efficient. They are extremely helpful with the contact lens instruction. Dr. Kristal was terrific during my exam. I do recommend there services. Wanda


StarStarStarStarStar Great Service. Very nice people. —    (Patient since 2022)

Great Service. Very nice people.


StarStarStarStarStar great! —    (Patient since 0001)

Quick and easy eye exam with exceptional personalized care.


StarStarStarStarStar Wish there was free parking around. Only metered in the area.  —    (Patient since 2022)

Wish there was free parking around. Only metered in the area.


StarStarStarStarStar El Portal Optometry in N.Hollywood is a great facility —    (Patient since 0001)

El Portal Optometry in N.Hollywood is a great facility. I recommend if you live in the area, visit and see for yourself.


StarStarStarStarStar I always enjoy the professionalism, thoughtfulness, and charm of the doctors and support staff at... —    (Patient since 2022)

I always enjoy the professionalism, thoughtfulness, and charm of the doctors and support staff at El Portal.


StarStarStarStarStar Extremely friendly and helpful staff, mindful of your budget and make you feel comfortable. Dr —    (Patient since 0001)

Extremely friendly and helpful staff, mindful of your budget and make you feel comfortable. Dr. Kristal was lovely!


StarStarStarStarStar Eye exam —    (Patient since 0001)

Excellent services, technologies and staffs.


StarStarStarStarStar Staff is very friendly and proactive! —    (Patient since 0001)

Staff is very friendly and proactive. I believe the doctor I saw was named Anne, and she was an absolute delight. I was treated with such value as if I've been going there for years. The staff also helped me with pricing for my frames and lenses and weren't pushing for any upsells. You can't go wrong here!


StarStarStarStarStar Dr. Andy is the BEST! —    (Patient since 0001)

Dr. Andy is the BEST! I had forgotten what a real optometry visit was really like as I had been going to Costco's vision center for the past several years. I'm so happy to have discovered El Portal. Dr. Andy is thorough and patient. The staff is knowledgeable, professional and accommodating. The state of the art equipment - impressive! I feel the health of my vision as I get older is in good hands. I'm a customer for life. Thank you. Lisa K.


StarStarStarStarStar Helpful staff, and Dr —    (Patient since 0001)

Helpful staff, and Dr. Kongsakul was extremely thorough in explaining all facets of procedure, exam, and results. Everyone was quite friendly too.


StarStarStarStarStar El Portal is a great place to go for quality eye care  —    (Patient since 0001)

El Portal is a great place to go for quality eye care . I myself enjoy the smiling faces and great care I receive when I go there .The waiting is not long and the staff are extremely sweet and helpful, the eye Dr. was very thorough and answered all my questions leaving me content w hen I was through with the exam . Choosing glasses is no problem they have a nice range and if you can't find a color or style you like the girls will be happy to help you select or order a a pair , so your not left dissatisfied. They aim to please !!!!


StarStarStarStarStar After suffering from an eye problem for a couple of days, I took my daughter's advice and called... —    (Patient since 2022)

After suffering from an eye problem for a couple of days, I took my daughter's advice and called El Portal. I was seen and treated the same afternoon! I will definitely return for regular checkups and choose from the extensive selection of eye-wear.


StarStarStarStarStar Professional, knowledgeable, and friendly staff —    (Patient since 0001)

The doctors and staff here have great customer service and are very knowledgeable about vision care. Though not large enough of an office to have a very extensive frame collection, the frames they do have in stock are very stylish and interesting.


StarStarStarStarStar I plan to leave a Yelp review, so I'm going to keep it short here -- but I was very pleasantly... —    (Patient since 0001)

I plan to leave a Yelp review, so I'm going to keep it short here -- but I was very happy with my experience at El Portal Optometry. The entire staff was very friendly and professional, and Dr. Kawamoto is clearly fantastic at every aspect of her job. I needed a place to go when I can't get home to my regular eye doctor in Virginia -- but due to the exceptionality of its service, I will be returning to El Portal for my future needs.


StarStarStarStarNo Star My visit was great. I have no complaints. —    (Patient since 0001)

My visit was great. I have no complaints.


StarStarStarStarStar El Portal Optometry is one of thee most experienced eye centers I have been to in my life —    (Patient since 2022)

El Portal Optometry is one of thee most experienced eye centers I have been to in my life. Down to earth staff and doctor, and feeling extremely comfortable when you walk in, in the doctor's care and out, is an important factor to me. Thanks a million again.


StarStarStarStarStar Outstanding service, great selection —    (Patient since 2022)

Outstanding service, great selection. I thoroughly enjoyed my visit and will be recommending to friends and family!


StarStarStarStarStar el Portal Opt —    (Patient since 0001)

el Portal Opt. is old school wonderful w/ contemporary styles and cutting edge care and wonderful staff! Thank you!


StarStarStarStarStar They were very helpful, did not rush me —    (Patient since 0001)

They were very helpful, did not rush me. I am glad I have glasses now to revisit this establishment.


StarStarStarStarStar Love them! —    (Patient since 2014)

I go out of my way to visit because I love the service


StarStarStarStarStar This place is awesome! The people that work here are incredibly helpful,There selection of frames... —    (Patient since 0001)

This place is awesome! The people that work here are incredibly helpful,There selection of frames here are pretty good,Don't expect to be here long as they are incredibly thorough and fast I spent a total of 70mins in the store not bad for someone as busy as I am..thanks to the crew at El Portal


StarStarStarStarStar Everyone on staff is friendly & helpful! I am always happy to return :) —    (Patient since 0001)

Everyone on staff is friendly & helpful! I am always happy to return :)


StarStarStarStarStar You wouldn't think that I would look forward to any type of medical exam but the highly... —    (Patient since 0001)

You wouldn't think that I would look forward to any type of medical exam but the highly professional service coupled with the kind and helpful staff always makes this doctor's visit enjoyable.


StarStarStarStarNo Star I used to bounce around looking for a good optometrist until El Portal.From the Dr —    (Patient since 2022)

I used to bounce around looking for a good optometrist until El Portal. From the Dr.'s to the staff; I am never disappointed. One of my favorite things is that if there is a problem with your new glasses, they will go above & beyond to make sure you are satisfied!


StarStarStarStarStar This was my first ever appointment to an eye doctor, so I had no idea what to expect —    (Patient since 0001)

This was my first ever appointment to an eye doctor, so I had no idea what to expect. Everyone in this office was extremely nice, explaining every aspect of the exam along the way. I was completely comfortable and at ease the entire time. El Portal is officially MY vision care provider.


StarStarStarStarStar Knowledgable friendly staff who are true professionals. —    (Patient since 0001)

Knowledgable friendly staff who are true professionals.


StarStarStarStarStar Very professional and pleasant atmosphere and experience —    (Patient since 0001)

Very professional and pleasant atmosphere and experience. Will retain El Portal as my eye care specialists. I highly recommend El Portal as your eye care specialist as well.


StarStarStarStarStar It was a great appointment I went to. The front desk girls were very nice —    (Patient since 0001)

It was a great appointment I went to. The front desk girls were very nice. It was although very unprofessional for the way the doctor treated the staff. I think that shouldn't happen in front of the customers/clients.


StarStarStarStarStar Quick, fast, and reliable —    (Patient since 0001)

Quick, fast, and reliable. Walking distance for me, which is a huge plus when my eyes are dilated! Staff are friendly and MDs are competant.


StarStarStarStarStar Best Eye Dr Ever! —    (Patient since 2022)

I've been to many eye doctors and never found one I really liked. Since I now live in NOHO I decided to find someone local. Yelp never fails and it was right once again. I came early for my appointment, but it wasn't an issue. I was greeted by everyone at the desk. I saw Dr. Shin and explained this annoyance I've been having with my eye. She diagnosed right away and told me how to fix it. I got new glass and she even gave me two week of samples for daily contacts. AWESOME!


StarStarStarStarStar This was my first time here and all I want to say is "WOW —    (Patient since 2022)

This was my first time here and all I want to say is "WOW." The staff are very professional and the doctors are awesome. I went in and was greeted once I stepped inside and I waited for only 10 minutes (had paper work to do). The staff were kind and helpful and explained everything that I needed to complete. I had Doctor Shin and she was wonderful, straight forward, knowledgable, and very relatable. She made me feel very comfortable and also answered all my 100 questions. LoL.. The instruments they use are state of the art and was fun to do. I felt like I was playing a video game while the machines ran tests on my eyes. I would definitely recommend this place to anyone. Cant wait for next years visit.


StarStarStarStarStar Great staff & serviceThey were excellent at explaining all my options without being pushy. Dr —    (Patient since 0001)

Great staff & service They were excellent at explaining all my options without being pushy. Dr. Shin took the time to go over the details of my prescription & eye health. Very happy with the service|


StarStarStarStarStar What a great place! Nestled in the heart of the NoHo district, this place is upscale and classy,... —    (Patient since 0001)

What a great place! Nestled in the heart of the NoHo district, this place is upscale and classy, but down-to-earth. The office staff is pleasant and the doctors are super knowledgeable! Found a fantastic pair of glasses that I can't wait to wear! Highly recommend El Portal!


StarStarStarStarStar New to Contacts —    (Patient since 0001)

I've used this store for glasses and appointments - and had a solid experience, but I was especially geateful to have the staff's patience this visit when working with my daughter on her first pair of glasses - and myself - getting contacts for the first time. They were beyond generous.


StarStarStarStarStar I came in because of the Yelp reviews and was not disappointed —    (Patient since 2022)

I came in because of the Yelp reviews and was not disappointed. I didn't have an appointment and they squeezed me in and I was out in under an hour. The staff and Dr Nekahd were great.


StarStarStarStarStar I was impressed from the moment I arrived —    (Patient since 0001)

I was impressed from the moment I arrived. The service is quite exceptional and the office is modern and impeccably clean. I felt very comfortable talking to the doctor about my concerns. I recommend the Optomap as we found something in my eye that needs immediate attention.


StarStarStarStarStar Dr. Andy and Dr —    (Patient since 2014)

Dr. Andy and Dr. Negin are wonderful and very helpful with always answering my and my family questions.


StarStarStarStarStar Dr. Nekahd is a great eye doctor who took the time to answer my question s —    (Patient since 0001)

Dr. Nekahd is a great eye doctor who took the time to answer all my questions. My exam was quick, gentle, and thorough.


StarStarStarStarStar I love going to see Dr.Anne she is the best —    (Patient since 2022)

I love going to see Dr.Anne she is the best. Makes you feel so comfortable along with all the other staff at the office. I recently recommended to a friend she went and she loved it.


StarStarStarStarStar I have had one of the greatest experiences ever, and I highly recommend this company to anyone who... —    (Patient since 0001)

I have had one of the greatest experiences ever, and I highly recommend this company to anyone who would like to be treated like royalty. The staff is very intelligent, trustworthy, and professional. The office is always clean and organized. I cannot find words that would describe my appreciation and gratitude for the service that I receive during every visit. My sincere Thanks to the entire staff. LOVE!


StarStarStarStarStar 4 years+ of superior, professional service —    (Patient since 2022)

4 years+ of superior, professional service. The doctors, staff and facility is topnotch and I can't imagine going anywhere else. Highly recommend!


StarStarStarStarStar Great service, always. No waiting. —    (Patient since 2022)

Great service, always. No waiting.


StarStarStarStarStar Best Optometry Office, ever!  —    (Patient since 2022)

Dr. Nekahd was very helpful and very thorough with my examination, I truly felt she cared to make sure everything was okay with my vision. The staff is super friendly and very helpful, and they always give me the best opinion on picking some awesome new sunglasses!


StarStarStarStarStar The best —    (Patient since 0001)

Friendly, knowledgeable staff and personable doctors make every visit a pleasure. I've recommended this office to friends and will continue to do so.


StarStarStarStarStar you guys are the best. thanks  —    (Patient since 0001)

you guys are the best. thanks


StarStarStarStarStar I love coming here —    (Patient since 2022)

I love coming here. They have the most fashionable frames, the best front staff and the doctors use cutting edge technology to insure you're at optimum health. Definitely the best Optomitrist I have ever visited.


StarStarStarNo StarNo Star Upon my arrival, the receptionist stepped away so Christina was at the front desk —    (Patient since 0001)

Upon my arrival, the receptionist stepped away so Christina was at the front desk. She did not greet me so I decided to greet her and told her I have an appointment. She looked at me then with NO response, she just looked back down and continued what she was doing on the computer. She didn't even have the courtesy to say "some one with be right with you". I was shocked! Furthermore I noticed her negative "I'm to busy to be bothered" attitude towards the other staff members when they reached out to her for help. She's terrible!


StarStarStarStarStar Great job, staffs are very friendly and always welcome you. I recommended to anyone. —    (Patient since 2022)

Great job, staffs are very friendly and always welcome you. I recommended to anyone.


StarStarStarStarStar The customer service was superb! Top of the line equipment and very organized —    (Patient since 0001)

The customer service was superb! Top of the line equipment and very organized. This is now our go to place for the hubby and I. Walking distance from our house too. :)


StarStarStarStarStar Best eye exam I've ever had —    (Patient since 0001)

Andy was very thorough in her eye exam and took the time to explain what she was doing and why. Ive never had an eye exam this thorough. With my vsp insurance I ended up paying $155 out of pocket. At other offices I've spent well over $300 with the same insurance. This office does not try to rip you off with unnessary add ons. I wasn't pressured. I recommend.


StarStarStarStarStar An excellent experience as usual. —    (Patient since 0001)

I have been coming here for years because the service is so exceptional. I never feel rushed, and the exam is always professional and personable. Diana did a great job helping me find the right frames for me and then adjusting them for a perfect fit. I wouldn't trust my eyes to any other practice.


StarStarStarStarStar Highly Recommended —    (Patient since 2013)

All staff members were kind and courteous! I love going to my eye doctor visits. I highly recommend this office!


StarStarStarStarStar I LOVE THIS OFFICE FOR THE FRIENDLINESS AND NEATNESS ALSO VERY PROFFESIONAL! —    (Patient since 2022)

I LOVE THIS OFFICE FOR THE FRIENDLINESS AND NEATNESS ALSO VERY PROFFESIONAL!


StarStarStarStarStar Good service by friendly staff —    (Patient since 0001)

This was my first time at El Portal and it was generally a very good experience. The staff were polite and professional, making me feel that I was in safe hands. I'm afraid my blink was too quick for their optical mapping machine (a first, they said!) so the doctor told me I would need to be dilated which I opted to do at a later date. But I would have no hesitation in going back to El Portal.


StarStarStarStarStar Anne was GREAT!  —    (Patient since 0001)

Anne was GREAT! Very kind, engaging and informative!


StarStarStarStarStar I have been a patient at El Portal Optometry for 3yrs now and always feel that my concerns are... —    (Patient since 0001)

I have been a patient at El Portal Optometry for 3yrs now and always feel that my concerns are being heard and addressed by the Dr.'s as well as solutions for my concerns and issues. The staff is friendly; Myra is exceptional, she provides excellent assistance in picking the best options particular to your features as far as glasses are concerned and explains thoroughly all the services and needs according to your insurance plan. I have recommended all my friends and colleagues to El Portal. I hope you have as great experience as I have had!


StarStarStarStarStar I am very satisfied with the service i received and the excellent staff —    (Patient since 2022)

I am very satisfied with the service i received and the excellent staff. I highly recommend this place!


StarStarStarStarStar Very, very happy with the service and selection —    (Patient since 0001)

Very, very happy with the service and selection. Borne the support staff and the doctors are very knowledgeable and professional. Friendly and welcoming office.


StarStarStarStarStar Great Experience —    (Patient since 0001)

Lovely Staff, everyone was so nice and made the trip very quick and easy.


StarStarStarStarStar My first time ever getting an eye exam and i was very pleased thank you —    (Patient since 0001)

My first time ever getting an eye exam and i was very pleased thank you


StarStarStarStarStar Recent visit —    (Patient since 2022)

I'm very satisfied with my recent eye exam done by dr Andy, she is very professional, she explained me, and offered other treatment choices that were not discussed with me in the past, she made me feel very comfortable.


StarStarStarStarStar staff and optometrist were so kind ,knowlegable and professional —    (Patient since 0001)

staff and optometrist were so kind ,knowlegable and professional


StarStarStarStarNo Star Dr. Nekahd is very knowledgeable, caring, and professional —    (Patient since 0001)

Dr. Nekahd is very knowledgeable, caring, and professional. The office staff provides great customer service. However, the frames are overpriced.


StarStarStarStarStar I highly recommend El Portal Optometry, the staff is very polite and helpful and the optometrists... —    (Patient since 2022)

I highly recommend El Portal Optometry, the staff is very polite and helpful and the optometrists are excellent.


StarStarStarStarStar Great visit —    (Patient since 2022)

Doctor took her time with the examination. Offered very helpful advice. Very pleased with my visit


StarStarStarStarStar Experience the difference —    (Patient since 0001)

Friendly, efficient and professional service. Answered all my questions and explained everything clearly. Helpful staff to guide you through the process right down to frame selection.


StarStarStarStarStar The staff at El Portal was very accommodating —    (Patient since 0001)

The staff at El Portal was very accommodating. I was in the process of securing benefits through my employer and they were patient with me during the process. They even checked on the website and called the insurance company to assist me. My appointment with Negin Nekahd, O.D. was fantastic. She is very personable and works quickly and efficiently! I would recommend El Portal to all of my friends and family!


StarStarStarStarStar The experience was very satisfying, and the doctor and staff was very friendly and helpful. —    (Patient since 0001)

The experience was very satisfying, and the doctor and staff was very friendly and helpful.


StarStarStarStarStar I have never had a better experience at an optometrist. Everything about it was perfect! —    (Patient since 0001)

I have never had a better experience at an optometrist. Everything about it was perfect!


StarStarStarNo StarNo Star Bait and Switch- But Good Doctor  —    (Patient since 0001)

When I first arrived, one girl told me that my exam was covered by my insurance. After the exam, another girl told me that wasn't true because I was getting an exam for Contacts and I have an astigmatism. I felt like it was a bait and switch.


StarStarStarStarStar This was my first visit and I was greeted warmly and handled with professional decorum and moved... —    (Patient since 0001)

This was my first visit and I was greeted warmly and handled with professional decorum and moved through the process quickly and in a painless manner. The doctor was clear with every test that was done and clarified every assessment.


StarStarStarStarStar Dr. Andy ROCKS —    (Patient since 2013)

I have never enjoyed getting a vision exam as much as I do now ever since I found Dr. Andy. He truly is amazing and the reason why I commute from downtown Los Angeles all the way to his office. He takes his time examining your vision and ensures that he answers all of your questions.


StarStarStarStarStar The staff exceptionally friendly and I felt like Dr —    (Patient since 0001)

The staff exceptionally friendly and I felt like Dr. Shin really took the time to make sure that I got everything out of my appointment that I wanted.


StarStarStarStarStar Great! —    (Patient since 0001)

It was very easy to get an appointment on short notice and Dr. Kongsakul was excellent.


StarStarStarStarNo Star New Glasses —    (Patient since 0001)

I got new glasses. The shop was quaint and your average eyeglass shop. Nothing too special.


StarStarStarStarStar Wonderful place and i cant wait to come back! —    (Patient since 0001)

Wonderful place and i cant wait to come back!


StarStarStarStarStar I'm a local to NOHO and it's great to find a local company that is amazing —    (Patient since 0001)

I'm a local to NOHO and it's great to find a local company that is amazing. The staff is amazing and the experience was quick and easy. :)


StarStarStarStarStar El Portal Optometry doctors and staff did a wonderful job, and I felt welcomed and well taken care... —    (Patient since 2014)

El Portal Optometry doctors and staff did a wonderful job, and I felt welcomed and well taken care of. Will definitely be a return customer to their office!


StarStarStarStarStar I,m a senior and the girls gave me that excellent feeling of being imortant thank you —    (Patient since 0001)

I,m a senior and the girls gave me that excellent feeling of being imortant thank you


StarStarStarStarStar Love this place the staff is always friendly and they have a big selection of trendy eyewear  —    (Patient since 0001)

Love this place the staff is always friendly and they have a big selection of trendy eye wear


StarStarStarStarStar Best Optometrist in NoHo!  —    (Patient since 0001)

El Portal offers great service and keeps up with the technology needed to better serve their patients. They employ attentive and savvy staff who make you feel in good hands even before you come in.


StarStarStarStarStar Very Unique —    (Patient since 0001)

This spot is very clean, tidy and modern looking. You get a feel as if your in someone's loft, very unique.


StarStarStarStarStar Great doctor and great staff. Was very happy with all the help i received. —    (Patient since 0001)

Great doctor and great staff. Was very happy with all the help i received.


StarStarStarStarStar I have been with El Portal for over 20 years, and have always received excellent service. —    (Patient since 0001)

I have been with El Portal for over 20 years, and have always received excellent service.


StarStarStarStarStar El Portal is Awesome —    (Patient since 0001)

El Portal is great! Dr. Kongsakul is totally professional and really nice, and the exam was pretty quick. I only wish I could get my glasses sooner.


StarStarStarStarStar great service  —    (Patient since 2022)

El portal provides great service and the staff and doctors are very friendly and helpful. I would recommend to all to pay el portal a visit.


StarStarStarStarStar Really great service state of the art equipment and friendly staff —    (Patient since 0001)

Really great service state of the art equipment and friendly staff. Other businesses should take a lesson from them it was a great experience.


StarStarStarStarStar Dr —    (Patient since 0001)

Dr. Kongsakul and Mayra were both absolutely awesome! They were friendly, professional, and laughed at all of my stupid jokes. The office is extremely clean and very conveignetly located near my house. I couldn't be happier with the way my visit went.


StarStarStarStarStar Fast, professional exam using the latest equipment to determine eye health —    (Patient since 2022)

Fast, professional exam using the latest equipment to determine eye health. High quality, designer frames at very reasonable prices.


StarStarStarStarStar Courteous office staff —    (Patient since 0001)

Courteous and professional office staff, convient appointments, along with conscientious and attentive doctor. Overall, a very pleasant visit. Thank you for your kindness.


StarStarStarStarStar A pleasant environment, friendly smiling group of girls; Competence abounds when one first walks... —    (Patient since 0001)

A pleasant environment, friendly smiling group of girls; Competence abounds when one first walks in the office. The staff here knows their glasses! The Dr is very easy to talk with, listens, and shows genuine concern. I felt very comfortable here.


StarStarStarStarStar The place to go for your eyeglass needs. —    (Patient since 0001)

I've been wearing glasses for over 55 years and it's always been hit and miss with providers. I'd get great service but so-so glasses. El Portal uses Shamir lenses which I've found to be at the top of the pecking order when it comes to quality. I've had them in the past and found them to be superior to what's out there. Due to a change in my insurance I had to search out a provider that uses Shamir and El Portal fits the bill. The staff was over accommodating (if that can be said) and satisfied my every need. I was made to feel at home and never rushed and they went beyond expectations in searching out the right frames for me and gave me a great deal on a second set for sunglasses. The Dr. was very patient with my questions and had the latest in technology when it comes to exams. He couldn't have had a better bed side manner. I had tests I've never had before and felt that the service couldn't have been better. All in all, I highly recommend El Portal for your eyeglass needs.


StarStarStarStarStar The staff is excellent, knowledgable, and friendly —    (Patient since 0001)

The staff is excellent, knowledgable, and friendly. I enjoyed my experience here and will come back again, as well as refer it to a friend.


StarStarStarStarStar A quality professional service that I trust for annual evaluation —    (Patient since 2022)

This is a quality professional service that I trust for annual evaluation of potential eye problems related to aging. Efficient and pleasant customer service from the front office too. J.G., North Hollywood, CA


StarStarStarStarStar I have gone here for about 6 years now and have always had both excellent and friendly service —    (Patient since 0001)

I have gone here for about 6 years now and have always had both excellent and friendly service. They make you comfortable and they are quick without rushing around. I would send all my friends here.


StarStarStarStarStar Attentive and courteous staf. Excellent doctor. Responded to all of my questions —    (Patient since 0001)

Attentive and courteous staf. Excellent doctor. Responded to all of my questions. They make great use of technology. However frames are in the pricy range.


StarStarStarStarStar Efficiently located facility. Very nice and attentive staff and doctor. —    (Patient since 0001)

Efficiently located facility. Very nice and attentive staff and doctor.


StarStarStarStarStar Great Service —    (Patient since 2022)

The staff was so helpful and friendly. They gave me a solution for my contacts and testers since it was my first go at contacts and fixed both pairs of my glasses. Just very friendly people.


StarStarStarStarStar Absolutely amazing service —    (Patient since 0001)

Absolutely amazing service. Everyone there from the receptionist to the doctor were so sweet and considerate. And I am SO happy with the results of my appointment with Dr. Shin. She was thorough, kind, and took very good care of me. She's helping me with problems I've had for awhile that no other doctor, ophthalmologist, or optometrist bothered to help me with. So thankful I found this place!!!


StarStarStarStarStar Very nice staff and I really liked the doctor she very nice and explained everything very well  —    (Patient since 0001)

Very nice staff and I really liked the doctor she very nice and explained everything very well


StarStarStarStarStar I had a great experience in this place they the appointment was on time and everyone was very... —    (Patient since 2022)

I had a great experience in this place they the appointment was on time and everyone was very friendly and kind, I would refer this place to friends


StarStarStarStarStar They should improve the customer service skills —    (Patient since 0001)

They should improve the customer service skills


StarStarStarStarStar Quick and Thorough —    (Patient since 0001)

I went in with an appointment and they finished it quickly, but attentively. I would recommend them to anyone in the area.


StarStarStarStarStar The staff and the Doctor were professional and very helpful —    (Patient since 0001)

The staff and the Doctor were professional and very helpful. They took the time to make sure I was satisfied with my selection of new glasses. Even the Doctor spent extra time with me to make sure she had answered all of my questions.


StarStarStarStarStar Best Eye Doctor in the Valley!!! —    (Patient since 0001)

Schedule a visit you'll be amazed at the service and sincere care for your vision, I have been with them for over 20 years


StarStarStarStarStar Excellent, knowledgable staff that takes care of all your eye needs with a great personal approach —    (Patient since 0001)

Excellent, knowledgable staff that takes care of all your eye needs with a great personal approach. Highly recommended.


StarStarStarStarNo Star very good and nice staff.patient and knowledgble very interested in pleasing your taste and needs. —    (Patient since 0001)

very good and nice staff.patient and knowledgble very interested in pleasing your taste and needs.


StarStarStarStarStar Friendly Staff and pleasant visit  —    (Patient since 0001)

Everyone there was very helpful and kind.


StarStarStarStarStar Very happy!  —    (Patient since 0001)

Staff and Dr. Andy always make me feel good when I am there! Get what I need and am on my way!


StarStarStarStarStar Everyone there is very professional, expedient, and attentive —    (Patient since 0001)

Everyone there is very professional, expedient, and attentive. I've been going to an optometrist for over 20 years, and this is by far my favorite place!


StarStarStarStarNo Star Good Selection and Professional Staff —    (Patient since 0001)

New to the area, I would recommend it.


StarStarStarStarStar I was impressed by the new technology and Thoroughness of the exam. —    (Patient since 2022)

I was impressed by the new technology and Thoroughness of the exam.


StarStarStarStarStar All fab! —    (Patient since 2022)

I was very happy with the service!


StarStarStarStarStar The eyes have it —    (Patient since 0001)

Friendly staff excellent doctor willing to answer all of my questions I left knowing exactly what my situation was


StarStarStarStarStar My overall experience at El Portal Optometry was great —    (Patient since 2022)

My overall experience at El Portal Optometry was great. The assistants are very kind and helpful, so is Dr. Anne Shin who is a real professional.


StarStarStarStarStar My new optometrist in North Hollywood —    (Patient since 0001)

Very friendly doctor and staff, had a full examination of my eyes without having to dilate, which was a nice convenience.


StarStarStarStarStar Excellent customer service and expertise! Will definitely be coming back. —    (Patient since 0001)

Excellent customer service and expertise! Will definitely be coming back.


StarStarStarStarStar El Portal is Great! —    (Patient since 2022)

Dr. Andy is very helpful and informative, you'll feel totally comfortable and like you're getting the best possible care for your eyes. The office is clean and stylish and everyone is friendly and makes you feel totally at ease. Can't wait to go back to pick out my frames :)


StarStarStarStarStar Amazing frames and excellent staff!  —    (Patient since 2022)

Not only was the location easy and beautiful, the staff and doctor were the most helpful and friendly team. I learned more about my eyesight, my glasses and my health t