Edward Scarbrough
Dr. Edward Scarbrough
342 Reviews
Your staff was excellent, professional and personable. I appreciate all the good work and service you folks provide.
Jul 8, 2021
Very efficient and pleasant
Jul 8, 2021
Always a great experience with this office. All very professional!!
Jul 6, 2021
First-rate service and so helpful . . my initial visit two years ago yielded two pairs of glasses . . selection and pricing were outstanding . . . didn't need to change anything with this most recent visit . . my appreciation to everyone there, with a special shout-out to Dr. Reed for his thoroughness, patience and manner.
Jul 6, 2021
Thanks for fitting me in on such short notice. The treatment I got solved the problem I had.
Jul 6, 2021
Proud to tell others I see Dr Scarbrough if they ever ask
Jul 6, 2021
I have been seeing Dr. Scarbrough for over 10 years and have only positive things to say. He spends time meeting with you and explaining the results of the exam. I don't think I have ever had to wait more than 5 minutes in the waiting room. He treats his patients and his staff with respect. One of the ways you can tell an employer is good is how he treats his employees. Most of his staff have been there longer than I have been a patient. I wear contacts and glasses. There is only a few-day waiting period when I order contacts and they have given me samples to tied me over if I ever get myself into a bind! I appreciate the expansion of the retail part of the building and have now ordered two pairs of glasses through them. Never had a problem.
Jul 29, 2019
I always feel that you are totally focused on my eye care.
Jul 29, 2019
Dr. Scarbrough and the entire staff are always attentive to your needs. They are great people and give great service. They have a large selection of glasses and are very helpful when you are trying to choose. I highly recommend.
Jul 26, 2019
Dr. Scarbrough fit us in when we were on vacation and our daughter had a piece of sand stuck in her eye - she was in a lot of pain and was not enjoying her vacation! We were so thankful he squeezed us in, and was able to remove the debris so we could go back to enjoying our trip.
Jul 22, 2019
All the staff were friendly and efficient. I instantly felt welcomed! Mikayla (sorry I this is spelled wrong), the optometry intern was very gracious and explained everything with a confident, knowledgeable manner, Dr. Reed was professional, informative, relaxed and approachable. I have been in the medical profession for 37 years and would recommend this office and Optometrist without hesitation! Thanks to all of you.
Jul 14, 2019
Very friendly and helpful staff
Jul 12, 2019
Great staff, quick and efficient
Jul 4, 2019
Quick, thorough, and accurate care by Dr. Reed. Welcoming staff that makes you feel cared for.
Jul 2, 2019
Really nice renovation since last time I visited. Techs were really nice and knowledgeable.
Jul 1, 2019
Love love love this office! Staff was able to fit me in so my insurance wouldn’t roll over. Dr discussed great options for me personally and didn’t seem rushed. Staff helped me choose lenses best for my work and personal needs.
Jul 1, 2019
I like going in to your office, because the people are friendly and know what they are doing.
Jun 28, 2019
Great, prompt, accommodating, and friendly service. I was 15 minutes late, but they were still able to see me. Highly recommend. Everything went smoother than I expected. It was also a nice touch to see they completed some of the forms for me based on the information they already had. Well done!
Jun 27, 2019
All excellent , on time and couldn’t be better
Jun 24, 2019
great friendly and helpful
Jun 22, 2019
Very friendly and knowledgeable staff.
Jun 16, 2019
First time for us for a full eye exam with Dr. Scarbrough. Very thorough and professional. Beautiful offices both Beulah and Traverse. Very helpful staff. Love Heather. She knows glasses and what is best.
Jun 15, 2019
Awesome place and great service. Dr. Scarbrough has always been great with my family. Gary has always been very helpful and goes the extra mile with getting new glasses. Thanks again!
Jun 14, 2019
Dr. Scarbrough is very knowledgeable and he makes sure you have an understanding of any changes or new needs before you finish your appointment. Great service with friendly Staff.
Jun 14, 2019
A most pleasant visit for my eye exam. Dr. Scarbrough is excellent as are all the staff members.
Jun 12, 2019
Always pleased with my experience.
Jun 10, 2019
Thorough eye exam. Great refraction. Dr. Reed was very helpful.
Jun 8, 2019
Treated very well have never had a bad experience
Jun 7, 2019
Nice people, quality service.
Jun 6, 2019
Nice staff and thorough eye exam. I like to be able to go to an eye doctor that is local. I feel like my questions during the exam were answered in detail. I was asked more than once during the exam if I had any more questions which made me feel comfortable.
Jun 5, 2019
Saw me on time. Efficient appointment. It'd be nice if in addition to this "automatic" solicitation for feedback they were to e-mail me a copy of my prescription automatically as well. How customer-focused would that be?
Jun 1, 2019
Reply
They provide a very detailed exam and take excellent care of your eyes!!!
May 28, 2019
Great service. Friendly, competent staff.
May 27, 2019
5 stars, everyone was so helpful and friendly.
May 22, 2019
Great job done by Dr. Scarbrough kept me very well informed about my visit great job.
May 18, 2019
Dr. Greg Noah did a thorough and professional job. I have confidence in him.. Gives good advice and cares for his patients.
May 16, 2019
Thorough examination for my wife who has cataracts. Found out she has a stigmatism, which was not found a year ago when she was there.
May 13, 2019
I appreciate everyone there, every visit is a good one for me and my family.
May 12, 2019
Once again, everything was great ! I love the office and the people... Service is excellent...
May 11, 2019
they take the extra steps to make sure a good full exam is done.
May 11, 2019
Great staff! Front desk is managed extremely well. Appointment reminder is helpful. Optical tech always happy to adjust frames. Doc is a great guy that enjoys his work and answers all questions
May 3, 2019
Very friendly professional service!
May 2, 2019
Always a pleasant experience. I would highly recommend Dr. Scarbrough for your eye care health.
Apr 19, 2019
The only thing to improve on is to say if new lenses are needed or not and then say go to the next nice guy and he will get you all fixed up.
Apr 15, 2019
Everyone was very helpful by providing me with the best possible care. Dr Reed explained the procedures to me so I knew what tests were being done and why. The gal that helped to fit me with glasses was very friendly, gave me her honest opinion and we shared s few laughs as well.
Apr 15, 2019
Excellent Professional Care --the Best Ever!
Apr 14, 2019
They are always so welcoming and knowledgeable. They make going to the optician an enjoyable experience.
Apr 14, 2019
Simply Amazed!! Endless gratitude for being such amazing humans!
Apr 13, 2019
right from when i entered the office, i was greeted professionally with kind smiles and efficiency.
Apr 8, 2019
Great visit and convenient location
Apr 7, 2019
Great visit - location is very convenient
Apr 7, 2019
First Class Service From the reminders of my upcoming appointment (much appreciated) to the actual appointment, to the aftercare, Scarbrough Family Care has customer service dialed in. Great job to the entire team!
Apr 5, 2019
Awesome place. Wouldn’t go anywhere else for Eyecare
Apr 5, 2019
As usual always excellent & thorough service.
Apr 1, 2019
Pleasant experience and complete confidence in Dr. Scarbrough's expertise in eye exams.
Apr 1, 2019
Everyone was very nice and helpful! I had a great experience and am glad I chose this office for my vision needs.
Mar 30, 2019
Overall visit was very good.
Mar 29, 2019
Very nice people, from the receptionist to the doctors to the people that helps with the glasses. No complaints.
Mar 23, 2019
I was recommended by a friend when I first moved to town almost 10 years ago now. I was pleasantly surprised then and it still holds true today. The staff is always so friendly and welcoming that I feel right at home the minute I walk through the doors. They are up-to-date on the latest technology and take the time to explain things thoroughly. This last visit I was with their new optometrist; Dr. Reed. Dr. Reed was very professional and informative, but also very relaxed and fun too. He made the visit extra enjoyable. Thank you!
Mar 21, 2019
Friendly with great service!
Mar 21, 2019
Everyone at Scarborough Family Eyecare is friendly and helpful. I always feel like I have gotten a thorough eye exam. I highly recommend them.
Mar 20, 2019
Excellent office staff and physicians. Very personable. Everything was completely explained.
Mar 13, 2019
Best place around for all your eye care needs!! Friendly and knowledgeable staff. Fair prices. Work hard to make sure all needs are met. Make you feel comfortable. Large selection of frames, including safety frames. Up to date technology. I have been using them for over 10 years, and will continue using them for my lifetime!
Mar 13, 2019
Dr. Scarbrough is friendly and efficient, and he answered all my questions clearly and expertly. I would have no hesitation in recommending him highly to anyone looking for an ophthamologist (I hope that's the right term for what he is ;-) ) It's a very attractive and comfortable reception area, as well as a very nice receptionist, and a pleasant office! My eyes are happy too!
Mar 12, 2019
Very professional and caring office.. love all the new glasses choices too
Mar 11, 2019
This was my first visit with Dr. Reed - he is very personable and skilled. I had to return to get a FAA paper signed and he was immediately available. it was a pleasant experience.
Mar 2, 2019
Everyone at Scarbrough Family eyecare are very friendly and professional.
Mar 1, 2019
Very nice group of people. They are very professional and at the same time make you feel like family. Tim M.
Feb 28, 2019
Friendly and knowledgeable staff along with a very thorough exam.
Feb 27, 2019
Great people... great service.. will continue to keep them as my eye care provider
Feb 27, 2019
I took my daughter here for her first eye exam. He was great with her. He talked to her and asked her about school and the trouble she was having with her eyes.
Feb 25, 2019
Everyone is very nice and Doctor Scarbrough is great I have been going their a very long time and very satisfied with my care from them
Feb 25, 2019
Very nice atmosphere, clean and bright. Exam very smooth and thorough, great eye glass selection and great turn around time. Everyone very pleasant and efficient. Enjoyed my experience.
Feb 24, 2019
Great eye doctor, very knowledgeable.
Feb 23, 2019
I would rate the visit as a five star.
Feb 22, 2019
Nice folks. Answered all my questions.
Feb 22, 2019
Little wait time, Very courteous and quick exam and check out.
Feb 22, 2019
Everyone is always very nice, hardly any wait time when you have an appointment. Office is clean and tidy and the staff are always smiling and willing to help.
Feb 21, 2019
On your scale of 1 to 4, you deserve a 5!
Feb 17, 2019
Dr. Ed was extremely professional gave me a lot of extra time in discussing a visual challenge that I’ve been dealing with. I wouldn’t hesitate to come see these guys for any of my optical needs. Highly recommended.
Feb 16, 2019
Very pleasant people and a good atmosphere. Fast service!
Feb 15, 2019
The staff here are very friendly, and wonderful. I called with a concern and they were able to get me in on the same day after I got out of work. I cannot imagine seeing another eye doctor. I have received a couple of pairs of glasses from this facility also. They made it so easy!
Feb 13, 2019
Wonderful office, wonderful staff!
Feb 13, 2019
It’s great to have such great services available to us in Benzie County.
Feb 10, 2019
Thorough exam. Pleasant staff
Feb 9, 2019
Went better than i thought it would. Glad to get a professional diagnosis.
Feb 2, 2019
My optometrist, Dr. Ed, and his office are great!
Jan 23, 2019
Dr Scarbrough and his office are wonderful. Everyone is very kind and caring. The gals at the front desk go above and beyond to help with payment/insurance issues as well as keeping patients informed of any payment/insurance issues. Wonderful place to have the care of my vision.
Jan 23, 2019
They were all wonderful...loved Dr. Reed!
Jan 23, 2019
I'm very happy with the care that I receive at your Beulah office. I've been seeing Dr Noah for a couple of decades now, and he has always given me options to my eye care, so it seems like a partnership.
Jan 17, 2019
Great service and very friendly. Glad I found you all.
Jan 17, 2019
I wasn't aware of your online presence - so I'm neutral here. It was nice getting an appt reminder though.
Jan 16, 2019
My eye exam was very thorough and provided important information regarding vision problems following a stroke. The staff and assistants were most helpful and courteous. I will feel confident in making any necessary future appointments with Dr. Scarborough.
Jan 16, 2019
Dr. Scarbrough and his staff always provide friendly and professional services.
Jan 16, 2019
It was so nice not having to travel to Traverse City for my eye appointment. Dr Scarborough and staff were friendly and very professional. I can’t wait to get my new glasses.
Jan 13, 2019
Very pleased with staff and their response to my needs.
Jan 5, 2019
Staff was very friendly and accommodating.
Jan 5, 2019
Great visit! Fiest visit and was nervous. Everything eas explained and easy to understand! Great office!
Jan 5, 2019
I was very please with the service I received. Friendly, helpful, and professional.
Jan 4, 2019
I have been going to Dr. Scarbrough for years. He's the best!!
Dec 26, 2018
I just love your online support it left me feeling you really care about the people you take care of. It is far and away better than any other office I have ever dealt with.
Dec 26, 2018
whatever I got to dilate eyes lasted five or six hours. Driving home was extremely difficult and dangerous. My eyes were irritated or about three day so far.
Dec 21, 2018
Reply
Excellent service and easy for my 5 year old to get his exam. He loved his appointment!
Dec 17, 2018
Dr. Scarborough was great. I had never met him and I felt like he really took the time to do a thorough exam.
Dec 17, 2018
Total professionalism no wasted time excellent staff.
Dec 17, 2018
Everyone is very nice, very helpful, definitely the place to go!!!
Dec 16, 2018
Our whole family were all greatly satisfied with their visit
Dec 14, 2018
Everybody is very kind and took care of me on time. Now waiting for my new glasses👍🏼
Dec 14, 2018
Great office. Newer to area and was recommended to Scarbrough by a friend
Dec 14, 2018
Our confidence in Dr. Noah is reinforced.
Dec 13, 2018
As always staff and Doctors Scarbrough were pleasant and explained everything.
Dec 12, 2018
Having trouble adjusting to glasses.
Dec 11, 2018
feel that I have a very good exam with Dr. Noah
Dec 6, 2018
I am always treated in a friendly, responsive, and professional manner by everyone involved during my visits. Have recieved quality service, thorough explanations, and never feel "rushed alobg".
Dec 5, 2018
We were treated professionally and given as much time as needed. They were very helpful and answered our many questions.
Dec 5, 2018
Always wonderful service!
Dec 4, 2018
Continued investment into new technology is important to me. I was very pleased that I didn't have to have my eyes dilated for this exam and yet was comfortable that Doctor's diagnosis was confident with out doing dilation.
Dec 4, 2018
Always pleasant and helpful as punctual!
Dec 1, 2018
Professional and efficient yet friendly.
Nov 25, 2018
Friendly staff and great care.
Nov 21, 2018
I always appreciate the friendly and professional service at Scarbough Family Eye Care!
Nov 17, 2018
My family always enjoys coming into the office. So professional and we feel part of the "family"
Nov 14, 2018
My visit was for a comprehensive eye exam. The optometrist treated me with respect, explained the procedure and options as we went along, and was very professional. There was a reasonable assortment of regular frames to choose from, and I found a pair that suited me. as a first time patient, I was impressed with the facility, the cordiality of the staff, and the prompt and thorough exam I was given.
Nov 14, 2018
Love all of the staff at Scarborough Family Eyecare. Everyone is so friendly and helpful from Penny to Dawn to Josh to Heather to Gary to Dr. I have been seeing Dr. Scarbrough for 25 years, and even though it is an hour away, I will always come back. Thanks!
Nov 13, 2018
Friendly, knowledgeable people.
Nov 13, 2018
As always, I appreciate the personal eye care received in your practice. Always professional, with educated staff contemporary approaches to eye care. With a dispensary in house, eye exams, contact lenses, and glasses are all available in an office that knows and cares about my long term eye health.
Nov 12, 2018
Great experience, I was able to pick up my glasses the next day!
Nov 10, 2018
Dr Scarbrough was so thorough. He listened to me and let me explain what problems I am having with my eyes and then he worked with me to figure out a plan to change my prescription to something more fitting. Overall great experience!
Nov 9, 2018
Excellent service! Rating 1-10, 10 being the highest 10 PLUS!
Nov 9, 2018
As always, exceptional service by Ed and staff!
Nov 7, 2018
As always, a thoroughly pleasant experience. Dr. S is no magician, he can't make my aging eye work like they used to, but he does a darned good job at evaluating and presenting my options for correcting things as best as can be hoped for. He really listens and provides a completely relaxed experience that makes up feel confident you've had a totally professional exam and cosultation. The whole staff is great.
Nov 4, 2018
Great and friendly staff, would recomend
Nov 3, 2018
I 'm glad you asked I couldn't change or improve any part of it....just don't change. Sincerely, Dodie Strauss
Nov 2, 2018
Everybody was wonderful and made me feel welcome and at home thank you for everything
Nov 1, 2018
Fast, friendly appointment. If you can get past the parking lot the rest is gravy.
Oct 29, 2018
After a minor eye injury I was fitted in with an immediate appointment. The injury was diagnosed, explained and treated to my complete satisfaction.
Oct 29, 2018
I like the reminders by text & email because I forget things alot. I am always happy with your service, and everyone is so friendly. I love the new frame displays, because there is alot more to choose from.
Oct 29, 2018
Very pleased with my visit . Dr. Reed and receptionist were very pleasant.
Oct 27, 2018
I have been seeing Dr. Scarbrough for many years. It's nice to see he's brought his son into the fold. There are some new faces since I was there last. Every one was very cheery and helpful. It's one 'health' appointment I kind of look forward to.
Oct 26, 2018
I like the service and attention I get here....always a smiling face. When I need adjustments to my glasses the techs are very eager to make sure things are right. The doctors are pleasant and are knowledgeable and I know that I will get good information and care for my eyes. I like the location in Traverse City because it is right next to Grand Traverse Pie Company....going to the eye doctor gives a good excuse to follow with some treats after the appointment.
Oct 26, 2018
so helpful, sincere and calming in addition to high quality clinical skill
Oct 26, 2018
I had a really nice time! Dr. Reed was the best eye Dr that I've ever seen. Very patience and kind. He was really good with my boys who were asking lots of questions.
Oct 26, 2018
Dr. Noah is great, patient, and also takes time to explain things well.
Oct 25, 2018
Great people! Intelligent and kind. Very helpful. If you need an eye Doctor, I would highly recommend Scarbrough!
Oct 22, 2018
I had a great appointment with Dr. Reed. I felt he was very thorough with his examination and explained everything that was happening with my eyes. He was also very informative about my options for new lenses. I was very satisfied with my experience.
Oct 17, 2018
Very impressed with your practice. Just moved here from IL and the eye doctor is the first person to get my vision tested accurately with a prescription that helps me see long distance with no blur or adjustment to new glasses.
Oct 17, 2018
Thanks for the great reminders and for all the great care!!
Oct 16, 2018
Nice people and very friendly.
Oct 15, 2018
Very professional and thorough.
Oct 15, 2018
Great eye care, always take the time to explain things to you and make sure you understand any issues with your vision. I'm a diabetic and watched my mom lose her eyesight to diabetes and I don't want that to happen to me. Dr Noah has been very good about helping me watch for any complications and I greatly appreciate it.
Oct 11, 2018
When I thought I had something in my eye they got me in right away. ended up there was nothing in my eye but it was very sore and scratchy. I wish I would not have waited so long to call and go in. My pain was gone before I left and the gel they prescribed for me has done wonders.
Oct 11, 2018
Everyone at Scarbrough Family Eyecare is welcoming and professional! After more than 40 years of care at this facility, I feel the quality of service just keeps getting better and better! I have referred friends and family, and will continue to do so.
Oct 11, 2018
Was a very good expe as always. Look foreword to seeing everyone every couple years
Oct 7, 2018
I had a very nice experience during my recent eye exam. Everyone was helpful and took care to make sure I understood everything. All my questions were answered in depth and my glasses arrived promptly.
Oct 7, 2018
Very professional and prompt.
Oct 6, 2018
As always a very professional and knowledgeable team. The optical technician, Josh, is awesome😄. ( a bit biased here)
Oct 5, 2018
I come here because of the treatment I get.they are great at what they do and and I will come here as long as I can
Oct 3, 2018
Everything was good. Helped me understand the situation and calmed my uncertainty.
Sep 29, 2018
My eye exam was incredibly quick! I was in and out in no time at all. I was able to order my contacts easily and they arrived the very next day. I have been going here my entire life and can't image going anywhere else. I currently drive an hour and half to use this office, as I have moved out of the Traverse City area about 5 years ago.
Sep 29, 2018
Dr. Noah is very professional yet extremely comfortable to deal with in an environment that may be uncomfortable for some. His honesty is refreshing and never did he suggest anything to do, after the examination, that was not necessary for my vision.
Sep 27, 2018
Your staff was very friendly and knowledgeable. I was very satisfied with how promptly I was seen. The examination was very thorough.
Sep 26, 2018
Great, personalized care. They're always happy to accomodate my desires. I'll continue to get my eye care there and encourage others to do so.
Sep 26, 2018
I come to Scarbrough for my yearly eye exam and get a new pair of glasses. I feel that my eye exam is very thorough.
Sep 26, 2018
Every time I go in , Everyone is so helpful & Polite. Even though I don't live in the Honor area. I still keep my appointments there.
Sep 26, 2018
I felt I received a very comprehensive exam and had things explained to me in a way I could understand. All the staff members were courteous and friendly.
Sep 25, 2018
Great bedside manner. Very thorough
Sep 24, 2018
Friendly staff, quick and efficient appointment, the new Optomap - Ultra-Widefield Retinal Imaging is really cool - I didn't have to have my eyes dilated. They have a huge frame selection.
Sep 21, 2018
Very complete eye exam. Dr Noah does an excellent job. No problems. Will be back next year!
Sep 20, 2018
I previously went to Dr. Stewart and Heather suggested we move with her to your office. This was my first visit and I was very pleased.
Sep 19, 2018
Thank you. I always feel well cared for when I’m in for my vision care. I like the new changes too. It was a very professional experience.
Sep 19, 2018
Always enjoy the care I receive both by Dr Greg Noah and Chris Olsen! They are knowledgeable and professional while treating you with friendly service. I trust the care and have been returning for many years!
Sep 13, 2018
Fast, profession, and friendly!
Sep 13, 2018
Have been seeing Dr. Scarborough for nearly 30 years. He is very thorough and the optical department is great when it comes to ordering glasses & repairs! Highly recommended!!
Sep 12, 2018
Great service Gary is very helpful
Sep 10, 2018
5 star everything was excellent
Sep 7, 2018
Extraordinary care by all team members. Excellent and profession care for my person and my eyes. Truly a hidden treasure
Sep 6, 2018
By far the finest and most thorough optometry clinic I've ever been too. They did tests and really made sure my vision was where it needed to be, unlike my previous experiences elsewhere. So incredible thankful for Scarbrough!!
Sep 2, 2018
I really appreciated how you got me in and took care of my problem.
Sep 1, 2018
I would and have recommended Scarbrough Family Eyecare to friends and family. Friendly knowledgeable staff goes above and beyond to care for patients.
Sep 1, 2018
Friendly staff and personable physicians. I enjoy my yearly appointments here.
Aug 25, 2018
Superior service & treatment from Dr. Scarbrough, Josh, Gary, and the receptionist.
Aug 24, 2018
Dr. Scarborough’s expertise and knowledge in care for my vision is superior. I especially appreciated the new screening he suggested that set up a baseline for future changes with my eyes.
Aug 22, 2018
Pleased to have a weekend appointment. Convenience in scheduling is a major plus.
Aug 13, 2018
I called to report a problem and they got me right in.
Aug 13, 2018
I was very please with the whole experience. Thank you.
Aug 13, 2018
I used to go to the eye doc at Sam's but stopped my membership and haven't had my eyes examined in about three years. I asked for recommendations on the Overheard in Leelanau FB page and Dr. Scarbrough was recommended. Glad I took the advice offered. Very good experience all the way around and I will be back.
Aug 12, 2018
I was greeted promptly and warmly. I needed to update info and read about a new service being offered. There was no long wait and I moved smoothly through the examinations and questions, trying new possibilities for lenses. I was soon transitioned to selecting new glass frames. Heather was also efficient and personable. I am satisfied.
Aug 8, 2018
Great service and beautiful selection of glasses. I appreciate that I did not have to wait for my appointment. It was also helpful to have someone there to help me choose my glasses. The exam itself went smoothly and the equipment used was sophisticated.
Aug 1, 2018
Nice place, great people.
Jul 31, 2018
My first time meeting Dr Reed. He is friendly & I felt very comfortable during the examination & the same goes for Dr Scarbrough. A nice atmosphere through the whole process. Gary is really helpful & there was no rush while I looked at frames for my new eyewear. I would highly recommend a visit for your next eye exam.
Jul 27, 2018
Thank you for taking care of me and again being so kind. Everyone is always so nice.
Jul 25, 2018
The people at Scarbrough eyecare are very friendly, efficient and they have the latest technology. They have a huge selection of frames as well as sunglasses. I highly recommend.
Jul 20, 2018
I really enjoyed my experience. Everyone was kind and courteous, not to mention experienced! Thanks so much!
Jul 20, 2018
I was very happy with the care I received. The front desk staff was very efficient and kind. Dr Reed explained everything very clearly and was very thorough.
Jul 20, 2018
Dr. Scarborough is a wonderful and caring provider. He is knowledgeable and genuinely concerned about eye health and helping his patients see to their optimum capacity. His staff is always friendly and efficient. The office communicates everything thoroughly from insurance explanation to appointment reminders. A true Traverse City gem!
Jul 16, 2018
A friendly place to go, very knowledgeable staff, who will bend over backwards to help you. Their new addition is wonderful! Definitely the place to go have your eyes taken care of.
Jul 11, 2018
We found Dr. Scarbrough to be very thorough. His office was friendly and helpful during our first visit. Dr. Scarbrough is a well educated, caring, generous person who not only cares for his patients but his community as well. We also found the office has many options from which to choose for glasses.
Jul 6, 2018
Great office!! The staff were very friendly and helpful.
Jun 30, 2018
I never regret my choice in attending your office. The staff is always friendly and gets me back out the door in a speedy yet efficient fashion.
Jun 30, 2018
Love this office. Staff are friendly and always willing to go the extra step to help. I have gone here for years and would definitely recommend them!
Jun 27, 2018
The staff is always very friendly and takes the time to answer any questions I may have. I feel they are very honest about frames when I was picking out glasses to find a pair that looked best on me.
Jun 23, 2018
Dr Scarbrough is fabulous! He connects so well with his patients and we love how he promotes the health of the whole person. Thank you for your excellent and efficient service.
Jun 20, 2018
I love this office. The entire staff is always friendly, helpful and knowledgeable. So nice to go into this local office, and see the same smiling faces year after year!
Jun 15, 2018
I enjoy the friendly staff and feel very welcomed. My eye exam is always very complete and I know I am getting great care from Dr. Scarbrough.
Jun 14, 2018
Very efficient office, re: scheduling. I enjoyed meeting Dr. Reed, And hoping to have some positive results, re: new eyeglasses.
Jun 14, 2018
The staff are great and the Doc is very knowledgeable! I found Leanne at the front to be an especially nice lady :)
Jun 13, 2018
I had a good exam and felt confident with the new equipment. I appreciate all your improvements.
Jun 10, 2018
The staff did a great job. I am always pleased with the quality of the products and the medical attention I get. Customer service is top notch.
Jun 8, 2018
My visit was spur of the moment as I had an issue with a rash related to allergies is my guess. I felt so fortunate to get in to see Dr. Scarbrough and have my concerns addressed. Really feel comfortable going to that eye clinic and would go again but hopefully won't have to.
Jun 4, 2018
Dr. Reed is going be a wonderful asset to your practice! His examination was very thorough and he was very pleasant!
Jun 4, 2018
exceptional customer service and care.
May 25, 2018
Does a very thorougheye exam!
May 24, 2018
Absolutely great service - Dr. Scarbrough is very easy to work with and very thorough,
May 22, 2018
Excellent service. Cordial staff. Thorough evaluation.
May 16, 2018
Scarborough Family Eyecare is the best in town for eye care! They are knowledgeable, helpful, communicative, and kind.
May 16, 2018
Highly recommend this office.
May 14, 2018
First impression of your business is wonderful - as soon as you hit the sidewalk my children love seeing the unique bike rack. When you open the doors you are promptly met by smiling courteous staff. My daughter always gets a little nervous when sitting in "the chair" but Dr. Scarbrough made her feel very comfortable. When we went to pick out glasses we were helped instantly and I apologize for not remembering names but the lady with black curly hair that works behind the desk was absolutely amazing with Maecy making her feel very happy about her glasses and the way she looked in them. A huge thank you and round of applause goes to the team at Scarbrough Family Eyecare in TC - TOP NOTCH practice with friendly service!
May 13, 2018
All of the staff is very friendly, and knowledgeable. The new addition to the office is very nice. Dr. Scarbrough is great, the exams are thorough, and they seem to keep up with current technology.
May 12, 2018
your new office remodel is beautiful! Always recommend your business to my friends, family and clients.
May 11, 2018
Great place, great service, great care, very comfortable office, nice doctors. Would highly recommend .
May 9, 2018
We Loved going to Scarbrough Family Eyecare! The staff was very friendly and professional. They have lots of great options of eye wear to pick from, plus they took our insurance plan!
May 7, 2018
The staff is very courteous and friendly. The visit was prompt and quick in and out. Information was very thorough.
May 3, 2018
Always s pleasant experience!
May 1, 2018
It was all good. I am looking forward to my new glasses
Apr 26, 2018
Friendly, helpful, and provided appropriate detail as to exam, follow-up, etc.
Apr 23, 2018
Dr. Scarborough and his assistants are always professional and knowledgable. All of the staff are friendly and helpful. Great office.
Apr 23, 2018
Very clear and understandable
Apr 20, 2018
Being a new resident this was my first visit to Dr. Scarbrough. The appointment went really well. His staff is sharp and detail oriented. I have had several eye issues and he took the time to review and discuss each in detail. Good listener and communicator. He also is very proud of his family and his son also works at the practice. Great visit
Apr 19, 2018
My mother has been going here for years and than she took me I've been going for a few years myself and always feel comfortable... I just took my ten year old daughter and it was such a relaxed comfortable environment and everyone is so friendly and nice....they make you really feel at home...
Apr 18, 2018
Very friendly and helpful staff. On time with appointments and I didn't feel rushed when picking out my new glasses.
Apr 7, 2018
Great service! If you are looking for a eye doctor this is the place to come see.
Apr 6, 2018
The greatest care for your eyes is right here! Thank you for being the best!!!
Apr 5, 2018
Great staff and eye doctor!
Apr 4, 2018
Great, friendly, efficient and VERY HELPFUL service. THANK YOU!!!
Apr 4, 2018
Great service but I keep wondering why it costs so much for glasses when you see ads for 2 pair for $69.99 or there about?
Apr 4, 2018
Dr Ed is one of the best Doctors in my overall medical team always friendly and clear about the condition of my vision
Apr 2, 2018
Always kind and professional service.
Mar 30, 2018
First, I mistakenly showed up a day early, but was still squeezed in since I live out of town 40 minutes away. Absolutely wonderful service be pleasant and knowledgeable staff in every phase of my visit from the time I entered the front door, to a very short but pleasurable rest in the waiting room, and all though the exam by a direct and informative Dr. Had a nice time choosing frames, a quick check out, and out the door I went. Easy peazy! I would recommend this crew of professionals to anyone. Paul Leon - Rapid City
Mar 28, 2018
i really feel doc. scarbrough is a very caring and great eye doctor who has the equipment to put me at ease. my eye damage is very disappointing to me. but he takes the time to make sure that it is not getting worse. i very much appreciate that.
Mar 28, 2018
Couldn’t be better. Professional, friendly, knowledgeable, on time, with the latest in technology
Mar 24, 2018
Great place, everyone is very friendly and the appointment was quick
Mar 23, 2018
Scarbrough Family Eyecare is where all families should go to receive professionally care. State of art treatment combined with a personal staff makes your experience great from start to finish.
Mar 22, 2018
I know I am bad about keeping yearly appts but I knew I was needing a new pair of glasses Your staff is very friendly and very nice , I was able to chose a nice pair of glasses that my family approved of and very excited to get them Thank you so much
Mar 19, 2018
Everyone I came in contact with was very nice, honest, and on time.
Mar 8, 2018
Wonderful, caring staff. Dr. Scarbrough on top of everything. Feel really good about the care me and my family receive.
Mar 2, 2018
Dr. Scarbrough and his staff are the best in Northern Michigan. Dr. Scarbrough and his clinical staff are courteous, expedient, and pay strong attention to detail. His office staff is friendly, helpful, and do a fantastic job of explaining insurance benefits and out of pocket expenses while helping the patient find the best fit for their needs. The office is clean and professional, offers easy access and free parking, and is conveniently located on the West End of Downtown, only a stone's throw from Munson Medical Center. Scarbrough Family Eyecare is the optometry provider of choice for my entire family.
Mar 1, 2018
Dr. Scarbrough and his staff are very professional and up to day. I appreciate their thoroughness in scheduling and helping you to remember appointments as well as their thoroughness in exams. They do not push products on you but give you the information and let you decide for yourseld what is best for your own eye health care.
Feb 28, 2018
Thank you for taking the time to explain everything. Great selection of frames too!
Feb 26, 2018
Professional, friendly, timely. annual check-up 35 minutes.
Feb 25, 2018
Wonderful atmosphere, polite receptionist, wide selection of glasses (I picked up some oakley’s) knowledgeable and professional doctor and staff. Thank you
Feb 23, 2018
Excellant service, great selection of frames, really nice retail space!
Feb 23, 2018
Dr. Ed is a very competent and friendly doctor. I have been going to that office for over 30 years. I really like the fact that if I need glasses Gary is there to take care of you a very extensive choice of styles and sizes.
Feb 19, 2018
Everyone at Scarbrough Eye Care is very professional and friendly.
Feb 19, 2018
Friendly, professional and informative staff.. I always have every confidence I am being well cared for.
Feb 16, 2018
Wonderful, courteous and professional staff! Great selection for frames as well.
Feb 14, 2018
Staff is friendly, professional, competent, articulate and helpful, answering questions even before asked. Facility is open, cheerful, well appointed. Very efficient, effective visit...no waiting.
Feb 12, 2018
My first time coming there and they were very helpful, friendly, and explained things in terms for me to understand them... I highly recommend this place for an eye doctor...
Feb 10, 2018
Very Friendly and courteous. Doc asks great questions and is up to date on me. Great practice will always recommend patients to this facility.
Feb 9, 2018
Been going here for years. Great place!
Jan 26, 2018
My visit with Dr. Scarbrough was first-rate all the way--from the greeting at check-in to the exam itself.
Jan 24, 2018
Dr Scrabrough took his time and referred me to a specialist in hopes of finding some answers to my vision challenges.
Jan 19, 2018
I have been a patient for about 17 years and visits are always convenient and easy.
Jan 17, 2018
I've been seeing Dr. Ed for many, many years, and have always enjoyed the patient care the whole office provides. I am especially glad for the new machines Dr. Ed gets and his commitment to staying on top of new technology. THANK YOU!
Jan 17, 2018
Ed and his team has always been great and I always feel like I have received the best care and advice possible. Their continued addition of new technology makes the service and results even better.
Jan 17, 2018
I've been going to this office since I was 10 and have been receiving care from Dr. Scarbrough since I was about 17. Very satisfied with this office.
Jan 15, 2018
Complete staff is fantastic and extremely helpful. I trust my entire families eye care to Dr. Scarbrough and his team- by far the best!
Jan 15, 2018
Our family has been coming here for at least 3 years and we just love it! Great service and a great selection of frames. We also love the new renovation it looks great!!
Jan 10, 2018
Every time I've ever been to Scarbrough the staff has been fantastic. The front office does everything they can to help with insurance questions, scheduling and other administrivia while the back office walks you through the process quickly and professionally while being friendly and, most importantly...not having bad breath. You know when someone gets really close to tell you a secret and before they're even close your nose is already tipping you off that something is wrong? Then they get close and it's like every bad smell from your childhood wrapped in garbage and put in a microwave? And then you're stuck there because you respect this person enough to listen but not enough to politely inform them of their olfactory offenses? That never happens at Scarbrough. Even the little things are consistently taken care of. This review has gone off the rails, but truly Scarbrough is a great practice and I cannot recommend them enough.
Jan 6, 2018
I was a new patient, everyone was ver polite, and nice. Receptionist went out of her way to open doors for me, both as I came in and when I left - as I walk with a walker.
Jan 6, 2018
I always leave feeling my eye health has been 100% taken care of!
Jan 1, 2018
Vey nice staff. Everything was explained to me as my exam took place.
Dec 29, 2017
Thank you for working me in during lunch hours. Dr Scarborough explained the vitreous tear to me and taking generous time to help me understand.
Dec 29, 2017
Always treated very professionally. Appreciated Heather setting up my referral appointment with Cedar Run Eye Center for cataract consultation.
Dec 11, 2017
Friendly, knowledgeable staff.
Dec 2, 2017
I have been coming to this office since they opening many years ago. Very happy with services, selection of glasses and contacts, location, professionalism, and their organization!
Dec 1, 2017
Everything was great !! Your employee's are wonderful.
Nov 30, 2017
Very professional and well run office. enjoyed the staff and Dr. Scarbough.
Nov 29, 2017
I was very pleased with my experience. Both the technician and the doctor took their time, explained everything in detail and I left with really no questions as to my eye care and options. I have found my forever eye care home!
Nov 29, 2017
HIP HIP HOORAY!!! ordered new glasses today!!! great selection great colors pros you are now I can see far!!!!
Nov 27, 2017
Friendly office. Good exam. Helpful eyeglass-fitting tech.
Nov 24, 2017
Excellent service, comfortable experience would highly recommend Dr. Scarborough
Nov 23, 2017
Great service, friendly smiles, and quick delivery of contacts! Even gave me trials of the new prescription while I waited for my box of contacts to come in. Thanks so much! I even called to see (day of) if i could come in sooner than my scheduled visit, and they called me when a spot opened up and saw me three hours before my scheduled visit. The receptionist was EXTREMELY helpful in explaining all of my options with my insurance.
Nov 22, 2017
THE SERVICE WAS EXCELLENT AND TIMELY.
Nov 18, 2017
The name of the practice Scarbrough Family Practice is appropriate because I after my first visit I feel like part of the family.
Nov 14, 2017
Dr. Scarbrough was very professional yet very sweet with my five year old daughter. Our suspicions were confirmed- she will need glasses. I’m very satisfied with Dr. Scarbrough and his assistants. Thank you!
Nov 13, 2017
Great service. I will just need more help understanding this online service.
Nov 11, 2017
I have always been treated professionally and courteously since Dr. Scarbrough took over for Dr. Plamondon years ago. I will continue to go to him as long as possible.
Nov 10, 2017
I went looking to solve a certain issue with my vision and Dr. Scarborough was to arrogant to listen. Your knowledge is only functionally important to others when you listen and apply it as a solution.
Nov 6, 2017
Beautiful office with professional, friendly people. Dr. Scarbrough and his team took great care of me, thoroughly examining my eyes and helping me to find glasses.
Oct 23, 2017
So far, I am happy with my visit to see Dr Scarborough. I have been referred to another doctor for Lazer surgery, so I will see how it goes. But Dr Scarborough was a delight!
Oct 21, 2017
I had a good appointment, left confident understanding my eye needs and had pleasant interactions with all of the staff members.
Oct 20, 2017
I always feel welcomed and well informed when coming into the office. The update space is awesome, and love the staff!
Oct 20, 2017
Awesome place everyone is so friendly. Dr Scarborough explains everything as you go and what your options are. His staff can figure out your insurance and get you the best deal. No long wait time you can get in and out. I recommend him to everyone I know.
Oct 19, 2017
Great experience--Dr is great and the support staff is great too.
Oct 19, 2017
I have been going to Dr. Scarbrough for years and really like him, anwsers questions and does not make you feel rushed. Penny always has a smile at the desk and Gary is a great help finding fitting frames.
Oct 13, 2017
Friendly and knowledgeable staff. Clean professional environment. Quick and satisfying service. Lots of product choices.
Oct 9, 2017
The appointment its self was fine. It was the process of getting my lenses replaced that was not pleasant. It was promised that the lenses would be arrive within 3 days of my appointment After a week I stopped in and they were not there. The tech's comment made me wonder if they had ever been ordered in the first place. When I did get them I found out that I had been overcharged by almost a 1/3 rd. The amout was refunded on my CareCredit credit card. The receptionist said that she would email me a copy of the receipt since it was "quite a process" to refund to this card. The next day I received an email saying that she mailed it instead of emailing it. Could she not have ust emailed to me also ?
Oct 5, 2017
Scarbrough Family Eyecare was friendly and courteous, I had a great experience.
Oct 2, 2017
Love all of your office staff Gary is especially helpful!
Sep 27, 2017
So impressed with my first visit! Top Notch staff that genuinely cares about each client. Loved Dr. SCARBROUGH and how thorough he was with my exam. Josh was amazing in helping me pick out the perfect frames. Onward to sharper clearer vision. Woohoo!
Sep 25, 2017
Dr. Scarborough and crew are professional, friendly, and I never have a problem getting in quickly to see the Dr. whether it's a routine appt or something more urgent, the office is more than helpful, and remembers who I am. I love the efficient calm environment run by a very competent staff.
Sep 23, 2017
Everything was great and everyone was very accommodating, as I am from out of town and you were able to fit me in on extremely late notice. If i do come back to town and have needs for your services again I will definitely return.
Sep 13, 2017
Except the waiting time past my appointment everything else was very good.
Sep 11, 2017
Excellent service. Doctor and staff very thorough and responsive
Sep 10, 2017
Excellent and very professional care
Sep 4, 2017
Texting to let us know the glasses came in was most appreciated. Great service to families on the go with limited time. - Suzie Wilson
Sep 2, 2017
Quick and prompt reply to a potential serious event (in my mind anyway)
Sep 1, 2017
Very pleased with doctor, equipment and technology. Felt I was given a thorough examination. Doctor was friendly and answered all my questions.
Aug 30, 2017
Very knowledgeable and kind staff. They are extremely friendly, and helpful.
Aug 26, 2017
Thank YOU for fitting me in to your already busy schedule to help alleviate my concern over my right eye swelling / painful.
Aug 25, 2017
I think that your online presence is very good.
Aug 25, 2017
Very attentive, clean facility, lots of frame choices
Aug 24, 2017
I was very pleased with the fast and efficient testing I was given by Dr. Scarbrough when I experienced multiple floaters in both eyes. So happy to have found Scarbrough Family Eye Care after moving to Glen Arbor from Holland MI..
Aug 24, 2017
Awesome Dr. had a major eye irritation/issue, and he took care of it immediately. thank you
Aug 23, 2017
Always friendly staff! I have been coming here for about 11 years and wouldn't want to go anywhere else. Clean, professional and makes wearing glasses fun with the amount of selection of frames they have. Loyal patient here.
Aug 19, 2017
Had to sit in the office before I went in for about 20 minutes. Other than that when I got into the exam room it went very quickly.
Aug 18, 2017
Everyone is the office is friendly and personable. They always greet you with a smile and check you out with one too, even at the end of the day. I recommend Dr. Scarbrough to anyone who asks.
Aug 16, 2017
Dr. Scarborough is very knowledgeable to my vision needs. It is a pleasant experience for me to have an eye exam. I also appreciate the assistance in selecting new glasses. The new display room is spacious, with good lighting, and has a large selection of frames.
Aug 15, 2017
Great people 5 star service
Aug 2, 2017
I loveyour new addition. All staff are very accomodating, gratiouse and helpful. It seems like a very happy, caring work environment and the staff projects that to me always. I take alot of time piking out glasses and knowing how ruff I am on my glasses, they are so kind and helpful when I bring my glasses in for repairs. Excellant service is provided. Most importantly, I trust what the eye Dr. has to say.
Jul 28, 2017
Always feel like I am part of the family, I have known Dr. Scarbrough and his son Josh for many years, and I always enjoy my time with them. They have the latest technology and professional advice coupled with a family-like hospitality. I am sure you will have a great experience too.
Jul 26, 2017
YOUR EYE CARE HAS BEEN AND IS FOR ME VERY CARING AND PERFESSIONAL. I REALLY APPRECIATE THE STAFF AND DR. BRADLEY AND HOPE YOU'LL BE FOR ME THE EYE CARE THAT I WILL ALWAYS COUNT ON.
Jul 24, 2017
Larry and I are grateful to have the Scarbrough Family Eyecare. From the office staff, to the Doctors and assistants, all are warm, congenial, and efficient. They are accommodating and amazingly adept at solutions for challenges.
Jul 14, 2017
I was very satisfied with my visit as always.
Jul 10, 2017
It was great seeing everyone! Everyone is always so very helpful, thorough, and friendly. Keep up the great work! And, I appreciate the expanded selection of eye ware available for purchase. Nicely done, all the around.
Jul 7, 2017
Scarborough Family Eye Care is great! Everyone is friendly and helpful, and my visits are always quick and easy.
Jul 2, 2017
I really like Doctor Scarbrough and he is very patience with and understanding and staff are very nice to me. I am going deaf now and am learning to read lips. And you treat me like anyone else which I appreciate.
Jun 14, 2017
Dr. Scarbrough is a professional and thorough optometrist. I am confident that he will detect any eye problems that may occur in the future.
Jun 13, 2017
Excellent, friendly service.
Jun 7, 2017
I have seen Dr. Scarbrough for over 10 years now and I always feel welcome, appreciated and well cared for. I have some longstanding eye problems and the doctor always takes the time to explain the situation and honestly convey recommendations. I am a lifelong patient of Scarbrough Family Eyecare.
Jun 5, 2017
I like this office. The people are nice and very easy to work with. We are in and out in less than an hour for my son's eye exams, and they are always running on time.
May 26, 2017
I had a wonderful experience. Was treated like a person not a number. They were very kind.
May 25, 2017
I appreciate the emails reminding me of my appt.
May 22, 2017
Performed a very thorough eye exam.
May 20, 2017
Dr. Scarbrough is always on time and his staff is always helpful and friendly. I like that he has some later in the day and Saturday appointments. The staff always understands and explains my insurance benefits well to me.
May 18, 2017
Very nice people and facility. Will be using this doctor from now on.
May 10, 2017
The best part of the examination was meeting Sandy and your son! (OK..hugging Sandy) Thanks also for explaining to me the connection of Diabetes and the eye. Makes sense.
May 10, 2017
Everything went well. Very professional service.
May 5, 2017
Wonderful! I felt very well taken care of by not only Dr. Scarbrough but the office staff as well.
May 2, 2017
Great service and a very friendly staff
May 1, 2017