Wills Eye Low Vision and Contacts

Star Star Star Star Star 166 Reviews

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Reviews

StarStarStarStarStar Great Experience —    (Patient since 2020)

Great experience at the office. Staff is professional and very friendly. Doctor answered all my questions and I did not feel rushed through the appointment. I am a physician by profession, but I was a patient during the visit and all my fears and concerns were addressed.


StarStarStarStarNo Star Everything was clean and temperature check was ... —    (Patient since 2020)

Everything was clean and temperature check was a good practice. Everyone wore masks. Dr Ryan Edmond and assistant was very knowledgeable and helpful with my eye exam and contact lens fitting. I felt you should be able to use stairway with Covid. Too many people in close quarters waiting in elevators. Too many people scheduled on another floor we mistakenly got off on first. Gave shields would be a plus when not actually doing an eye exam for anyone in the building checking temperatures or giving directions


StarStarStarStarStar Great Doctors, interns and friendly staff!! —    (Patient since 2017)

Great Doctors, interns and friendly staff!!


StarStarStarStarStar Very competent doctor. Always professional and ... —    (Patient since 2018)

Very competent doctor. Always professional and informative. One of the best.


StarStarStarStarStar I found all staff and doctors to be very prof... —    (Patient since 2020)

I found all staff and doctors to be very professional and easy to work


StarStarStarStarStar  —    (Patient since 2019)

The staff is friendly and accommodating.


StarStarStarStarStar Never disappointed  —    (Patient since 2020)

My favorite place the staff there is very great I have been going her for many years and I have not been disappointed yet


StarStarStarNo StarNo Star Happy but Frustrated —    (Patient since 2020)

I was very pleased with Dr. Ryan Edmonds. He was very professional and the students with him were also very professional. Explained what they were doing and why, gave recommendations, and patient with me as I asked many questions. There are several complaints that I have about the office. Getting in touch with the office to schedule an appointment was very difficult and frustrating. I also had billing questions and left several messages but no one has called me back and I have left messages since July and it is now end of August. Speaking with Dr. Edmonds if you have questions when you leave your appointment is difficult. I had issues with my contact and it was 2 weeks and several messages before I was able to speak with him about the issue. They will also tell you that they will bill your insurance and if denied you will be responsible. I paid for my visit and contacts because they informed me that insurance denied the claim, but when I called my health insurance and vision insurance there was no claim ever filed.


StarStarStarStarStar I was very pleased with the assessment, fitting... —    (Patient since 2017)

I was very pleased with the assessment, fitting, and eye examination. I was very pleased with the outcome and am anxiously awaiting my new right hard Gas Permeable Sclera Contact lens. Dr. Ryan Edmonds was very thorough. Great job..


StarStarStarStarStar My experience was a five-star.. Patient —    (Patient since 2017)

My experience was a five-star.


StarStarStarStarStar Always the best care, service and time given by... —    (Patient since 2018)

Always the best care, service and time given by everyone in the office. Outstanding medical professionals. Wills Eye is the best and Edmonds’s Eye is the best. I’d trust no one else with my eye care. “ECM” Eye Care Matters !


StarStarStarStarStar Every one is Awesome, I could I ask for better... —    (Patient since 2020)

Every one is Awesome, I could I ask for better care.


StarStarStarStarStar We live in southern Delaware and left early not... —    (Patient since 2020)

We live in southern Delaware and left early not knowing what kind of traffic we would run into. Our appt wasn’t until 12 noon but we were there by 10:15am. They took us right away and we couldn’t have been more thankful due to My sisters disabilities and not going into public except for doctor appointments so the less time she has to wear the mask the better. Thank you for all your efficient help. Although the parking fee by the city of Philadelphia is lliteralky insanely priced.


StarStarStarStarStar Exceptional visit.  —    (Patient since 2020)

Exceptional visit. Great experience from start to finish.


StarStarStarStarStar ... —    (Patient since 2020)

I was very happy with the experience I had at your office. Dr. Kane and her assistant were very thorough.


StarStarStarStarStar Staff is very pleasant and helpful. Dr. Edmond... —    (Patient since 2020)

Staff is very pleasant and helpful. Dr. Edmonds is extremely knowledgeable and I feel very confident that he'll be able to help me.


StarStarStarStarStar Clear understanding of my vision issues and how... —    (Patient since 2020)

Clear understanding of my vision issues and how to manage.


StarStarStarStarStar I have never seen such a caring, staff, my Doc... —    (Patient since 2020)

I have never seen such a caring, staff, my Doctor Edmond, his staff is awesome!! They are just the Best..


StarStarStarStarStar Thank you for taking the time to make sure my v... —    (Patient since 2017)

Thank you for taking the time to make sure my vision is back.. Special thank your to Dana in customer service, never met her however her follow up, detail, texting communication was beyond my expectation.


StarStarStarStarStar There is no to much information online about wi... —    (Patient since 2020)

There is no to much information online about wills eyes!


StarStarStarStarStar  —    (Patient since 2019)

Suffering from a concussion for over 2 years. The eye therapy has been wonderful in helping to restore balance, endurance, reading fluency, driving ability and relieving my migraines. Highly recommended.


StarStarStarStarStar Review of Dr Ryan Edmonds —    (Patient since 2020)

Dr Ryan Edmonds explains everything extremely well. Don't feel rushed. Extremely competent


StarStarStarStarStar My Doctor was Awesome, very direct, caring. He... —    (Patient since 2020)

My Doctor was Awesome, very direct, caring. He took his time, Awesome doctor


StarStarStarStarStar Excellence personified... —    (Patient since 2018)

Grateful....for a wonderful doc .


StarStarStarStarStar Everyone I dealt with was pleasant and knowledg... —    (Patient since 2019)

Everyone I dealt with was pleasant and knowledgeable.. I did not have to wait. I was pleased with the lense.


StarStarStarStarStar  —    (Patient since 2018)

I forgot to make a appt. for next year, could you set something up for me next Jan. in the morning same time. Thank you Ruth


StarStarStarStarStar Dr Edmonds is a great doctor,she listens to me ... —    (Patient since 2018)

Dr Edmonds is a great doctor,she listens to me and understands my eye care needs


StarStarStarStarStar Excellent contact lens fitting  —    (Patient since 2018)

Dr Edmunds was excellent. She took the time make sure all my numerous questions were answered completely. She's personable, and it's clear she cares about her patients.


StarStarStarStarStar The visit was easy and quick. —    (Patient since 2018)

The visit was easy and quick.


StarStarStarStarStar Always will find a way to help you see better —    (Patient since 2019)

Always will find a way to help you see better


StarStarStarStarStar very thorough and informative —    (Patient since 2017)

very thorough and informative


StarStarStarStarStar Trust theur care and advice. —    (Patient since 2018)

Prompt service,clear explanations,optimistic attitudes and individualized treatment


StarStarStarStarStar Always a great experience  —    (Patient since 2017)

Always an informative and effective eye exam. I would recommend this place to anyone!


StarStarStarStarStar Dr. Kane was fabulous! I get very nervous beca... —    (Patient since 2018)

Dr. Kane was fabulous! I get very nervous because of all my eye problems. She was very supportive and explained everything as as went along. I couldn’t be more pleasef


StarStarStarStarStar Confirmation that per local recommendation rece... —    (Patient since 2019)

Confirmation that per local recommendation received in Northeastern Pennsylvania, I did not require eye surgery! Other intervention was necessitated.


StarStarStarStarStar IMO —    (Patient since 2019)

Dr. Edmunds is, in my personal & professional opinion; simply great. My experiences with the ENTIRE office/doctor staff was nothing short of stellar.


StarStarStarStarStar This family of doctors are terrific. They know... —    (Patient since 2017)

This family of doctors are terrific. They know their profession well.


StarStarStarStarStar Courteous, professional and efficient. —    (Patient since 2018)

Courteous, professional and efficient.


StarStarStarStarStar Awesome Hospital with amazing Doctors and staff... —    (Patient since 2019)

Awesome Hospital with amazing Doctors and staff in a very convenient location.


StarStarStarStarStar From observation, I conclude the receptionists ... —    (Patient since 2018)

From observation, I conclude the receptionists are good with their tasks, I just find them unfriendly. My doctor and therapist are outstanding. They’re knowledgeable, friendly, on time, professional, communicative and I find myself looking forward to these appointments. I wish my heath was better but at least I understand what is happening and feel my work while at Wills Eye is productive.


StarStarStarStarStar Staff knowledgeable and able to satisfactorily ... —    (Patient since 2017)

Staff knowledgeable and able to satisfactorily explain findings.


StarStarStarStarStar Very friendly service and knowledgeable staff  —    (Patient since 2019)

Very friendly service and knowledgeable staff


StarStarStarStarStar I received a very thorough examination. —    (Patient since 2019)

I received a very thorough examination.


StarNo StarNo StarNo StarNo Star Have Not Received Contacts —    (Patient since 2018)

This is my second year coming to Edmonds Eye at Wills. Both appointments went great and I have no complaints about that. My complaint is about timeliness of receiving my contacts. The first year I came, I had no issues. My contacts were at the office within a week after being ordered. But this year I had an eye appointment on March 13th, I ordered contacts and this time they are being shipped to my apartment. Today is April 1st and I have still not received my contacts. I called the office multiple times this morning when the office first opened and left a message when there was no answer. This afternoon I tried calling back. I called 4 times in a row before someone finally answered and after being placed on hold found out my contacts haven't even shipped yet! I was told when I placed my order that they should get to me in about a week, it has been almost three weeks now. And from the phone conversation she told me that one of them will be shipped April 5th and the other eye is still pending. I have been ordering contacts for about 15 years and it has NEVER taken this long to receive them. I ordered them from Edmonds for convenience, because we are getting married April 6th. If I would have known it would take this long I wouldn't have ordered them here. The prices are higher than if you order them online and it takes forever for them to get to you. Lesson learned. I will never never order contacts from here again and will be looking for a new eye office.


StarStarStarStarStar Outstanding front desk and even more outstandin... —    (Patient since 2018)

Outstanding front desk and even more outstanding via Dr Ryan


StarNo StarNo StarNo StarNo Star Unprofessional office staff, questionable clean... —    (Patient since 2019)

Unprofessional office staff, questionable cleanliness of office.


StarStarStarNo StarNo Star waited a long time to get my contacts was very ... —    (Patient since 2018)

waited a long time to get my contacts was very disappointed


StarNo StarNo StarNo StarNo Star Please don’t call yourselves Wills eye low visi... —    (Patient since 2019)

Please don’t call yourselves Wills eye low vision when you can’t even access records from a wills doctor in the building


StarStarStarStarNo Star The office employees and Dr. Edmonds are very p... —    (Patient since 2019)

The office employees and Dr. Edmonds are very professional.


StarStarStarStarStar Excellent care.  —    (Patient since 2017)

Excellent care. Visits are generally handled efficiently. I have great confidence in this health care provider.


StarStarStarStarStar great place to go for your vision needs —    (Patient since 2019)

great place to go for your vision needs


StarStarStarStarStar On time. Tests were fully explained. Staff wa... —    (Patient since 2018)

On time. Tests were fully explained. Staff was Answered my questions fully. Visit was time well used.


StarStarStarStarStar The members of The Edmonds Group are extremely... —    (Patient since 2017)

The members of The Edmonds Group are extremely competent to handle your eye problems. I have been a patient for over five years.


StarStarStarStarStar Always a terrific experience. —    (Patient since 2017)

Always a terrific experience.


StarStarStarStarStar I really appreciate the time that the doctors t... —    (Patient since 2018)

I really appreciate the time that the doctors take to answer questions. The staff is very friendly and worked with me to figure out a payment plan due to the fact that my insurance did not cover orthoptic training. This is a professional and friendly practice.


StarStarStarStarStar Great Eye Care Professionals —    (Patient since 2017)

I have suffered from low visions caused by keratoconus for 40+ years. Dr Edmonds' care has provided me with the best vision in 40+ years.


StarStarStarStarStar Very nice office and I was taken on time thank ... —    (Patient since 2017)

Very nice office and I was taken on time thank you


StarStarStarStarStar  —    (Patient since 2018)

Dr. Edmonds through his caring and friendliness creates an excellent atmosphere for the office. Unfortunately,I only come in when I need a refraction; my usual eye care comes from Dr. Carasco (who replaced Dr.,Flanagan) who I have been seeing for more than 5 years


StarStarStarStarStar Efficient, professional, personable service —    (Patient since 2018)

Efficient, professional, personable service


StarStarStarStarStar Very thorough exam and every detail is take car... —    (Patient since 2017)

Very thorough exam and every detail is take care of, can highly recommend this office!


StarStarStarStarStar Susan Edmonds really knows what she's doing. P... —    (Patient since 2018)

Susan Edmonds really knows what she's doing. Plus, she's so personable/


StarStarStarStarStar Patient and Thorough —    (Patient since 2017)

Dr. Edmonds was patient and thorough in trying a number of options to help my low vision. I received the best of care. She was willing to take time to answer any questions I had.


StarStarStarStarStar Highly professional. Full explanations of all q... —    (Patient since 2018)

Highly professional. Full explanations of all questions.


StarStarStarStarStar Promt service —    (Patient since 2018)

Courtious staff.. Dr. Chad is HOT HOT.. Larger print all over the hospital would be nice.


StarStarStarStarStar HVe been going to Dr Edmonds for 30 yrs. They a... —    (Patient since 2018)

HVe been going to Dr Edmonds for 30 yrs. They are excellent


StarStarStarStarStar Always courteous and accommodating. Knowledgeab... —    (Patient since 2018)

Always courteous and accommodating. Knowledgeable and thorough. The best.


StarStarStarStarStar Very professional from the time I walked in unt... —    (Patient since 2018)

Very professional from the time I walked in until I left. Everyone was so pleasant and worked hard to get me satisfactory results!


StarStarStarStarStar  —    (Patient since 2018)

Excellent follow-up system


StarStarStarStarStar Everyone was great . Wanderful w the way things... —    (Patient since 2018)

Everyone was great . Wanderful w the way things were explained


StarStarStarStarStar Good without being excessive. —    (Patient since 2017)

Good without being excessive.


StarStarStarStarStar Thank you Dr Edmonds for removing the contact p... —    (Patient since 2018)

Thank you Dr Edmonds for removing the contact piece from right eye.


StarStarStarStarStar Very thirough and very patient with me’ —    (Patient since 2018)

Very thirough and very patient with me’


StarStarStarStarStar I am very thankful got Wis Eye —    (Patient since 2018)

I am very thankful got Wis Eye


StarStarStarStarStar knowledgeable, patient staff —    (Patient since 2017)

knowledgeable, patient staff


StarStarStarStarStar Mercedes is smart fast and on top of everything... —    (Patient since 2018)

Mercedes is smart fast and on top of everything. Like conservative medical approaches to suggestions. Intern kept me well informed of what was happening. Nice to see an effort was made to submit thru insurance.


StarStarStarStarStar My visit was very helpful.. Thank you. —    (Patient since 2018)

My visit was very helpful.. Thank you.


StarStarStarStarStar From the front desk staff to my appointment wit... —    (Patient since 2018)

From the front desk staff to my appointment with the doctor has been a delightful experience. I have recommended friends and family to this office. They also were very pleased.


StarStarStarStarStar FEEL LIKE FAMILY WHEN I HAVE AN APPOINTMENT. —    (Patient since 2017)

FEEL LIKE FAMILY WHEN I HAVE AN APPOINTMENT.


StarStarStarStarStar The office staff and the doctor are always so h... —    (Patient since 2018)

The office staff and the doctor are always so helpful, professional and on time with appointments. I have being going to this practice for years and I'm very satisfied with the doctor and the services.


StarStarStarStarStar Edmunds staff are not only professional and ki... —    (Patient since 2017)

Edmunds staff are not only professional and kind but quite knowledgeable. Dr. Edmunds virtually restored my sight.


StarStarStarStarStar We Highly recommend Dr. Edmonds. We were very ... —    (Patient since 2018)

We Highly recommend Dr. Edmonds. We were very pleased with our visit.


StarStarStarStarStar I loved the help I received the people were so ... —    (Patient since 2018)

I loved the help I received the people were so interactive


StarStarStarStarStar  —    (Patient since 2018)

Your secretary at the desk was friendly and efficient !! Liked the Dr. who checked my eye sight! And I like the Edmond family! I drive a hour to get there, and don't mind at all............... I thought parking was outrages though,30.00 dollars and of course the bridge toll, but your price for the exam was very fair and appreciated! I am a loyal customer! Thank you, Sincerely, Ruth Cole


StarStarStarStarStar I have stargarts disease and Dr Susan Edmonds w... —    (Patient since 2017)

I have stargarts disease and Dr Susan Edmonds was very helpful in helping me to determine the best low vision devices that would optimize my peripheral vision for reading. She was also able to reassure me through retinal photos and testing that my vision loss has not progressed. She is very compassionate and patient which is a great but rare quality for the current field of ophthalmology where you feel more warehoused in practices ,when you are dealing with to most people a devastating loss of vision. Thank you for being such a caring doctor.


StarStarStarStarStar Dr. Kane at Edmunds Eye is wonderful! Very know... —    (Patient since 2017)

Dr. Kane at Edmunds Eye is wonderful! Very knowledgeable and a pleasant demeanor, which makes for an excellent experience!


StarStarStarStarStar Terrific eye specialist —    (Patient since 2017)

Dr. Edmonds was able to quickly diagnose an eye problem that was missed by my ophthalmologist.


StarStarStarStarStar Wonderful Place! —    (Patient since 2017)

These people are great! When your vision is as bad as mine, getting an eye exam is very stressful. Everyone at Wills Eye - Low Vision and Contacts was not merely knowledgeable, but also kind and supportive. They take a very practical patient-centered approach to their work that is increasingly rare in the medical field. I cannot recommend them more highly


StarStarStarStarStar Seeing Clearly  —    (Patient since 2017)

Five stars out five out my ten year visits getting to see a better tomorrow. I will and would recommend Wills Eye as top eye institute


StarStarStarStarStar Got a thorough exam, ordered some new lenses, a... —    (Patient since 2017)

Got a thorough exam, ordered some new lenses, and was treated great by the entire staff.


StarStarStarStarStar staff friendly and very knowledgeable —    (Patient since 2017)

staff friendly and very knowledgeable


StarStarStarStarStar Immense knowledge, attentively applied —    (Patient since 2016)

Many people owe the current high quality of their vision to the attentive care with which Dr. Scott Edmonds applies his to the details of their condition. I am one of them.


StarStarStarStarStar Brilliant  —    (Patient since 2017)

Brilliant (successful where others had failed) help for a challenging condition AND a warm approachable Dr. (With a sense of humor.) On time for appointments too. Absolutely a fantastic experience all around.


StarStarStarNo StarNo Star I was very excited to visit. I will say the doc... —    (Patient since 2017)

I was very excited to visit. I will say the doctor did not seem to be open to many questions. She seems plesant...Dr. Edwards that is...but she seemed like she had a wall up and it was hard to feel comfortable and ask her questions that I've had on my mind. She definitely seemed like she had experience but once again I left there feeling like I still had to Google some of my questions.


StarStarStarStarStar Had an EXCELLENT experience!  —    (Patient since 2017)

Had an EXCELLENT experience!


StarStarStarStarNo Star Review of Appointment in Low Vision Department —    (Patient since 2017)

Everything was great with the appointment but the wait was a bit long. We arrived for a 10 AM appointment but the appointment was delayed for approximately 50 minutes. It would have been nice for someone at the desk to provide an update. Otherwise no other complaints.


StarStarStarStarStar Excellent Edmonds practice  —    (Patient since 2019)

I always feel the Edmonds practice gives me both clinical expertise and personal attention. From the front desk to the teaching fellows to Dr. Susan herself, I receive terrific care. I am a long-time patient and always will be.


StarStarStarStarStar Best eye care in the world. —    (Patient since 2018)

Best eye care in the world.


StarStarStarStarStar Wonderful appointment. Very thorough exam. Doc... —    (Patient since 0001)

Wonderful appointment. Very thorough exam. Doctor did not rush and answered all my questions.


StarStarStarStarStar  —    (Patient since 2017)

Very helpful and knowledgeable. Provided useful suggestions to remedy issues.


StarStarStarStarStar Excellent patient service. —    (Patient since 2018)

I have been to other low vision specialist, but I did not receive the through testing for my condition like here at Wills. I only wish that they had a presence in Delaware where their service is greatly needed.


StarStarStarStarStar Very client centered and dedicated people —    (Patient since 2018)

It took me two years to find the contacts were the right fit for me- the people at Edmonds Associates were very thorough, detailed, and spent a great amount of time with me in order to ensure that my contacts were perfect for me. I no longer feel them in my eyes, I do not experience dry eyes as significantly as I had, and my vision is even better than 20 20 now.


StarStarStarStarStar In this office I am always satisfied with how I... —    (Patient since 2018)

In this office I am always satisfied with how I am treated. I never have to wait very long and when I am seen, I am always treated with respect. The staff is excellent.


StarNo StarNo StarNo StarNo Star Dr. Edmonds and her staff are great.  —    (Patient since 0001)

Dr. Edmonds and her staff are great. I actually got in to the exam ahead of my appointment.The person doing the exam was the person who brought me in, so there was not even a wait in the exam room.This personwas very self-assured, pleasant to be with and knowledgable. Dr. Edmonds reviewed the evaluation, did some extra work and then discussed my actual needs before writing any prescriptions. I will definitely be using her office again.


StarStarStarStarStar Thank you for your professional, helpful and pl... —    (Patient since 2018)

Thank you for your professional, helpful and pleasant service.


StarStarStarNo StarNo Star I always feel I get very good care at Edmonds A... —    (Patient since 2018)

I always feel I get very good care at Edmonds Assoc.. but 2 hours for a check up is too long.


StarStarStarStarStar The care I receive from the entire team at Edmo... —    (Patient since 2017)

The care I receive from the entire team at Edmonds is just spectacular!


StarStarStarStarStar Was pleased with the ser —    (Patient since 2019)

Was pleased with the service


StarStarStarStarStar Absloulty the best care and service. I enjoyed ... —    (Patient since 2018)

Absloulty the best care and service. I enjoyed the fact that there was no rush to get me in and out of the office. Everything was explained in laymen terms and the entire staff is warm, friendly and professional. What more could you ask for ?


StarStarStarNo StarNo Star I was pleased with the service and especially t... —    (Patient since 2020)

I was pleased with the service and especially the fact I was late for the appointment due to my grandmother being sick. However , I was very displeased that the doctor refused to submit a claim to my medical insurance to pay for my contacts. In the past this was done. I think it's unfair and unprofessional not to even try when in the past my medical insurance paid for the contacts .


StarStarStarStarStar Dr Edmond is the absolute best..No Dr before c... —    (Patient since 2018)

Dr Edmond is the absolute best.. No Dr before could fit my contracts


StarStarStarStarStar Great staff. This place is great —    (Patient since 2019)

Great staff. This place is great


StarStarStarStarStar Great professional services that enable me to m... —    (Patient since 2018)

Great professional services that enable me to maintain quality of life with limited vision. Thank you!


StarStarStarStarStar Service is great. Very professional.  —    (Patient since 0001)

Service is great. Very professional.


StarStarStarStarStar The front desk staff is very courteous and help... —    (Patient since 2017)

The front desk staff is very courteous and helpful. The providers are very knowledgeable and courteous also.


StarStarStarStarStar I have been going to Dr. Scott Edmonds practice... —    (Patient since 0001)

I have been going to Dr. Scott Edmonds practice since 2003 and I have been very happy with the help and care they have given me. Unforntunately my macular generation has worsen which we all hoped that it wouldn't but I am hoping to stay in touch with them maybe once a year. The Edmonds family have been very good and nice to me.


StarStarStarStarStar  —    (Patient since 2018)

I think you are very qualified and am very confident with your analysis.


StarStarStarStarStar Excellent service. Superb physicians  —    (Patient since 0001)

Excellent service. Superb physicians


StarStarStarStarStar The staff there is friendly and understanding t... —    (Patient since 0001)

The staff there is friendly and understanding that I am traveling an hour and a half to get there for my OT!


StarStarStarStarStar Wonderful communicative positively inspiring st... —    (Patient since 0001)

Wonderful communicative positively inspiring staff at all levels


StarStarStarStarStar Dr Edmonds was very good and explained everythi... —    (Patient since 2016)

Dr Edmonds was very good and explained everything to me. Thank You


StarStarStarStarStar  —    (Patient since 2017)

Service is great. Would appreciate better punctually. My time is also valuable.


StarStarStarStarStar Very thorough exam And I am very happy with THE s... —    (Patient since 2017)

Very thorough exam And I am very happy with THE solution


StarStarStarStarStar  —    (Patient since 2017)

prompt, friendly, professional service.


StarStarStarStarStar The doctors and front office staff are amazing.... —    (Patient since 2018)

The doctors and front office staff are amazing.


StarStarStarStarStar Very good. —    (Patient since 2018)

Very thorough & efficient.


StarStarStarStarStar Dr.Ryan P. Edmonds was very pleasant and he took ... —    (Patient since 2018)

Dr.Ryan P. Edmonds was very pleasant and he took time to provide me with information about my condition. I had a great experience and left with knowledge and information to treat my condition.


StarStarStarStarStar Very professional, cordial staff. They took the ... —    (Patient since 2019)

Very professional, cordial staff. They took the time to get a history, correct fit and prescription. A thoroughly enjoyable experience.


StarStarStarStarStar Dr. Susan is a great listener and does all in her... —    (Patient since 2018)

Dr. Susan is a great listener and does all in her power to assist you with improving your condition. She always discusses the options for treatment with you and suggests the option that she thinks will help you the most


StarStarStarStarStar Outstanding professionalism. Great care. Doctor w... —    (Patient since 2018)

Outstanding professionalism. Great care. Doctor was personable and patient


StarStarStarStarNo Star Keratoconus patient —    (Patient since 0001)

You will receive excellent eye care. My situation is more complex and I am exceedingly difficult to treat. I'm dealing with a serious, difficult to treat eye condition. I am appreciative of the care being provided. And the treatment plan is well thought out and all of my questions were answered. My only concern is that there is so much uncertainty regarding the range of my future vision outcomes and I felt that Dr. Edmonds could have spent some time discussing that uncertainty and could have offered some insights from her experience in treating KC that would help me refine my expectations for my future. I think there is a serious communication disconnect issue between stakeholders in the KC community. patients, ODs and MDs are all on different wavelengths and the array of imperfect treatment options are evolving very quickly.


StarStarStarStarStar What a wonderful experience I had at the Low Visi... —    (Patient since 0001)

What a wonderful experience I had at the Low Vision and Contacts center! The staff was polite, courteous and accomudating. Dr Edmund was simply wonderful!! He has restored hope that I will be able to see clearly again! I can't thank him enough!!


StarStarStarStarStar I was very impressed with the way things were handled.... —    (Patient since 0001)

I was very impressed with the way things were handled.


StarStarStarStarStar Great fit, helped me with my astigmatism and dry eyes. —    (Patient since 2018)

I have had issues with many other eye appointments at different facilities. I have a significant astigmatism and extremely dry eyes, and have never liked wearing contacts. However, glasses sometimes are not always suitable for my lifestyle with working out and such. Will's eye took the time to measure my eyes, and give me tips on curing my dry eyes. I have tried multiple contact lenses before, and I am on my third day of my new lenses and I love them! I am thrilled with the clear vision and minimal frustration.


StarStarStarStarStar Staff were very professional and courteous. Explained everything well and were very thorough and t... —    (Patient since 0001)

Staff were very professional and courteous. Explained everything well and were very thorough and timely.


StarStarStarStarStar Friendly, professional and informative. Great staff. Wonderful doctor.... —    (Patient since 0001)

Friendly, professional and informative. Great staff. Wonderful doctor.


StarStarStarStarStar  —    (Patient since 2018)

Over a number of years I received excellent service from the office. The Doctors are very patient and very helpful. I have been able to maintain a high quality of life despite some vision issues. I highly recommend this practice.


StarStarStarStarStar  —    (Patient since 2018)

Over a number of years I received excellent service from the office. The Doctors are very patient and very helpful. I have been able to maintain a high quality of life despite some vision issues. I highly recommend this practice.


StarNo StarNo StarNo StarNo Star  —    (Patient since 0001)

The front office staff was courteous. When asked direct questions they took the time to answer the question directly. With a staff size of two for reception telephone hold times were reasonable. Having a recording of “we will be right with you” repeated for half an hour frequently was the normal for the office. The office staff also presented themselves well with returning phone calls. I never had to wait longer than an hour after a promised return call of 15 minutes. Waiting room was nicely arranged. With a single window with sliding window between staff and patients HIPP was totally eliminated. After experiencing hospitals from Japan, Russia, China, East Coast, Central, up and down the East Coast this was the first time seeing police escort a prisoner into the same waiting room as I was receiving service. It good to know I was getting quality care at the level of criminals.


StarStarStarStarStar Great place to go for cutting-edge technology —    (Patient since 2019)

Great service - clearly has a mastery of the latest in eye technology and a good bedside manner.


StarStarStarStarStar Dr. Edmonds is your selling point. —    (Patient since 0001)

Dr. Edmonds was fantastic. I am both a glasses and contacts wearer, have been for many years. I was recently diagnosed with a serious eye condition, and Dr. Edmonds did much more than the specialists I had seen, to answer my questions and field my concerns. He explained how severe the issue was, what my outlook was with proper treatment and care, and overall just wanted to make sure that I felt better about what I was facing. He was extremely pleasant, very forthcoming and honest (which I enjoyed most) and was very willing to field any concerns I had. He reaffirmed some of the previous medical advice I had been given all on top of finishing up my contact lens fitting exam. I am very happy with my experience.


StarStarStarStarStar I love that even that i was a bit early i was able to see dr..i highly recommend it..Low vission... —    (Patient since 0001)

I love that even that i was a bit early i was able to see dr..i highly recommend it..Low vission


StarStarStarStarStar Seeing and Looking into a brighter future  —    (Patient since 2017)

Thanks for helping me see a clearer and brighter Tomorrow.


StarStarStarStarStar New patient and totally impressed!... —    (Patient since 2018)

New patient and totally impressed!


StarStarStarStarStar Really great results and supportive environment... —    (Patient since 0001)

Really great results and supportive environment


StarStarStarStarStar retired attorney —    (Patient since 2018)

Alwayspromptand attentive


StarStarStarStarStar Incomplete eye exam —    (Patient since 0001)

Incomplete eye exam...., glaucoma test and slit lamp(test to check corneas?) were never performed.


StarStarStarStarStar Support staff was very professional and helpful.  —    (Patient since 0001)

Support staff was very professional and helpful.


StarStarStarStarStar Came to the office and they were very nice, understanding, patient and thorough.  —    (Patient since 2018)

Came to the office and they were very nice, understanding, patient and thorough.


StarStarStarStarStar Great staff. Excellent doctors.  —    (Patient since 2018)

The staff was friendly and helpful. The doctor was excellent. Took her time and explained things well. Highly recommend this group.


StarStarStarStarStar Dr. Susan Edmonds —    (Patient since 0001)

Friendly courteous staff. Dr. Susan Edmonds & Associates have been a personal favorite for years


StarStarStarStarStar Ryan is top level and I refer him to friends and family  —    (Patient since 2018)

Ryan is top level and I refer him to friends and family


StarStarStarStarStar Only complaint —    (Patient since 0001)

My only complaint is that the charges I would incur for the visit were not fully explained in advance, even though I asked when I made the appointment. I was just told "it depends on what needs to be done." Even during the visit, I wasn't aware there are separate charges for an eye exam and a contact lens exam (even though I was told during the eye exam that I wouldn't need new contacts), or what those charges would be. I'm still not clear why I needed a contact lens exam. And when I paid the bill after the visit, I had to ask the receptionist to explain the bill -- otherwise she was not going to. Other than this, I was very happy with the service I received.


StarStarStarStarNo Star Very efficient provider and very satisfied with the treatment —    (Patient since 2019)

Very efficient doctor and very satisfied with the treatment. The only problem was the 40 min wait time before I could meet the doctor.


StarStarStarStarStar The receptionist was excellent! I forgot to get my referral and she helped me with  —    (Patient since 2020)

The receptionist was excellent! I forgot to get my referral and she helped me with . She also helped me make the right choice regarding which insurance I should use at the visit. She was patient and understanding. She made the start of a crazy day just a little better. Because of her my vist was great!


StarStarStarStarStar I will refer my friends and family to your office.  —    (Patient since 0001)

I will refer my friends and family to your office.


StarStarStarStarStar When I developed a painful, hard lump on my lower eyelid on vacation, I emailed Dr —    (Patient since 2019)

When I developed a painful, hard lump on my lower eyelid on vacation, I emailed Dr. Edmonds through her website and she immediately responded, telling me I had the first appointment the following morning. Of course I had googled the condition, so I knew a little of what I was in for, but she and her fellow explained everything to me and how to treat at home. I am still waiting for the thing to respond (!!!) but I know I have to be patient. If it doesn't, of course, I will make a follow up appointment and bet I will be seen just as promptly!


StarStarStarStarStar I have been going to see Dr —    (Patient since 2018)

I have been going to see Dr. Susan Edmonds for many years and have always had excellent service and feel she is very trustworthy and very easy to talk with. Her office deserves a 5 start rating.


StarStarStarStarStar The front office was not very professional sounding or looking. Dr —    (Patient since 2016)

The front office was not very professional sounding or looking. Dr. Edmonds and the other doctors were very professional and knowledgeable.


StarStarStarStarStar  —    (Patient since 0001)

I was fitted for hard contact lenses by Dr Edmonds and I was very happy with the process and am very happy with the result!


StarStarStarStarStar Everyone from the front desk staff to the assistance to the doctor were friendly and informative —    (Patient since 2016)

Everyone from the front desk staff to the assistance to the doctor were friendly and informative. I was impressed with the professionalism of the whole office.


StarStarStarStarStar I love this office!!! BUT... —    (Patient since 0001)

I love this office!!! BUT.... seeing that I choose to come here rather than where my insurance is accepted, I think they should give a better discount to patients that are paying 100% out of pocket. My visit was slightly over $500, and received $20.off. ($5.00 per pack of contacts)


StarStarStarNo StarNo Star Execellent in every catagory —    (Patient since 2019)

Execellent in every catagory


StarStarStarStarStar Doctors and support staff excellent, the best. —    (Patient since 2018)

Doctors and support staff excellent, the best.


StarStarStarStarStar Susan Edmonds is consistently thorough,patient,attentive,open,warm and clear —    (Patient since 0001)

Susan Edmonds is consistently thorough,patient,attentive,open,warm and oclear. I appreciate her skill and trust her to do her very best for my eye health.


StarStarStarStarStar The office was very peaceful which I really appreciated —    (Patient since 0001)

The office was very peaceful which I really appreciated. Staff was professional, courteous and helpful. Dr.Susan is compassionate, caring, and excellent. I left feeling hopeful.


StarStarStarStarStar I am a fan of this practice -- they do a great job! —    (Patient since 2018)

I am a fan of this practice -- they do a great job!