Eastern Virginia Eye Associates

Drs. SWATTS, RAMOS, KNESS, DIAZ and TETEN

Star Star Star Star Star 555 Reviews

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Reviews

StarStarStarStarStar Excellent service friendly personnel very help... —    (Patient since 2017)

Excellent service friendly personnel very helpful. Much better than last year


StarStarStarStarStar Nice clean office, with friendly, knowledgable ... —    (Patient since 2018)

Nice clean office, with friendly, knowledgeable staff.


StarStarStarStarStar Thorough courteous scheduling appointments an... —    (Patient since 2017)

Thorough courteous scheduling appointments and all aspects exceeded my expectations.


StarStarStarNo StarNo Star  —    (Patient since 2018)

I am an established patient at this office. I made an appointment because I felt like I had a grain of sand in my eye and it this point it had been going on for about 20 hours part of that been sleeping with my I taped shut. So when I came into the office the technician who brought me back to the room and said she needed to do a visual exam and I said I don’t want to do it because my eye really hurts and she says well bylaw I have to do this in a very challenging voice instead of being sympathetic to the fact that I have been in pain and I said I left my glasses in the car I can’t really see well enough anyway and she left to go tell the doctor I’m sure that I was being noncompliant and then she came back in and said I had to do this so I try to see as best I could without glasses and then she left. When she told me she had to do this by law I told her that I am a registered nurse and I know that I can decline something if I don’t feel like doing it but it just seem like a power struggle instead of being empathetic to my eye hurting and how much pain I was in


StarStarStarStarStar Excellent Eye Care....Go to Eastern Va. Eye Care ! —    (Patient since 2017)

Very pleased with everyone from registration desk to all who were a part of my yearly eye evaluation. Dr. Diaz was very compassionate about all details with my eye examine. It was the first time to see him and I really liked him. I would definitely recommend anyone to him.


StarStarStarStarStar Always friendly staff makes it joyable to visit... —    (Patient since 2017)

Always friendly staff makes it joyable to visit.


StarStarStarStarStar Great visit  —    (Patient since 2017)

Dr. Diaz is awesome and extremely knowledgeable. All the staff were kind and helpful.


StarStarStarStarStar People are always friendly there. —    (Patient since 2017)

People are always friendly there.


StarStarStarStarStar When scheduling my appointment and speaking wit... —    (Patient since 2017)

When scheduling my appointment and speaking with the receptionist, I was not thrilled immediately. I was running late due to traffic for my first scheduled appointment and the first person that answered the phone was very rude and not at all helpful. I then called back and spoke with another receptionist and she was super helpful and ended up rescheduling my appointment. The only upset was that I had to wait another month for the next available appointment. Once I arrived for my appointment the second time, the experience only got better from there. I have always loved the staff and doctors but this time I had a rough go around with the receptionists but I am hoping it will only improve from here!


StarStarStarStarStar Very helpful and friendly staff. The technician... —    (Patient since 2018)

Very helpful and friendly staff. The technicians and doctor were polite and helpful in making the process smooth.


StarStarStarStarStar All staff were helpful and friendly. —    (Patient since 2017)

All staff were helpful and friendly.


StarStarStarStarStar Very grateful to Eastern Eye Care for the quick... —    (Patient since 2018)

Very grateful to Eastern Eye Care for the quick appointment and getting the object out of my eye.


StarStarStarStarStar very attentive, OUTSTANDING customer service!!!... —    (Patient since 2018)

very attentive, OUTSTANDING customer service!!!!!


StarStarStarStarNo Star Very accommodating  —    (Patient since 2017)

Very accommodating and quick to get my family back for eye exams. Always love the frame selections and the staff is great. Thanks everyone at EVEA! Especially Kassia for making sure I left very happy with the glasses I got! She helped me decide between my favorite pairs :).


StarStarStarStarNo Star The clinical staff and Dr. Diaz are great!  —    (Patient since 2018)

The clinical staff and Dr. Diaz are great! The reason for the 4 and not 5 is because the office/glasses staff do not return phone calls or offer to let you hold. They throw you in voice mail even when asked not to and do not return messages left. I had a pair of glasses I needed to pay for and update my insurance. I called 3 separate times to do this and ended up getting my glasses elsewhere.


StarStarStarStarStar Thank you I brought Mother In law in for her fi... —    (Patient since 2018)

Thank you I brought Mother In law in for her first eye appointment she 93 yr the staff was so gentle and very understanding and had great patient with her Doctor was the same thank you all for making this a great visit for 93yr old lady absolutely the best of best place to take your family for great eye care.


StarStarStarStarStar employees are really great and no wait time  —    (Patient since 2018)

employees are really great and no wait time


StarStarStarStarStar Great Doctor - I felt like I had hope for getti... —    (Patient since 2018)

Great Doctor - I felt like I had hope for getting my eye sight better!


StarStarStarStarStar Eastern Virginia Eye Associates has been my cho... —    (Patient since 2018)

Eastern Virginia Eye Associates has been my chosen eye care for over five years. I've just recently moved four hours away and will continue to go there for my annual exam. Every person is so knowledgeable and kind that I can't imagine going anywhere else.


StarStarStarStarStar  —    (Patient since 2017)

The pre-exam (assistant) seemed rushed. The eye exam by Dr Amber Teten was excellent. She took her time and answered all my questions. Very professional.


StarStarStarStarStar From the moment we walked into the office we fe... —    (Patient since 2018)

From the moment we walked into the office we felt right at home. The front desk ladies were extremely personable and treated us as if we had been there a million times before. All of Dr. Diaz’s assistants were friendly, knowledgeable, and made our daughter feel comfortable for her first optical appointment. Dr. Diaz was extremely friendly and spoke directly to her rather than us. This is one thing that we love because he treated her like an individual and allowed her to use her voice. The person who helped our daughter select her first pair of glasses spoke to her and asked what her preferences were. She was extremely patient with our daughter. We are so grateful to have been recommended to Eastern Virginia Eye Associates by our pediatrician. We highly recommend this practice for kids and adults alike.


StarStarStarStarStar Amazing Experience —    (Patient since 2018)

From the moment I called, as a new patient, i was treated with nothing but kindness and patience. The staff, from reception to Doctor, was absolutely phenomenal. They made me feel cared for and that is something rare in the world today.


StarStarStarStarStar So accommodating! —    (Patient since 2017)

I love the fact that they have a late hours option! As an educator in a different city and a mom, it can often be difficult to schedule time off work in order to make an appointment. The convenience of the late hours on Thursday is so great!


StarStarStarStarStar Very impressed —    (Patient since 2018)

The service was great the facilities were modern with the cutting edge technology.


StarStarStarStarStar Dr. Tetan and her student were wonderful. The ... —    (Patient since 2018)

Dr. Tetan and her student were wonderful. The optician was fantastic, as well. Overall, it was a great experience. Professional, clean, thorough.


StarStarNo StarNo StarNo Star First point of contact is terrible. —    (Patient since 2017)

I don't feel comfortable at the practice. Front desk staff tone is of a voice of a 3 yr old in greetings it sounds false and with insincerity. There are many times in my 5 yrs of being a patient of the practice I have had to continuously debate my reasons for my appointment and while being complainant with a physicians orders it has always being a constant battle to fight for a valid medical reason why I am being seen at the practice. Many times I have felt that I should write a letter to my physician about these issues but I always seem to be switched to another MD and maybe things will change after all its only a few times I am in the practice There is a serious lack of knowledge of a routine vs a medical eye exam, I have to constantly debate my medical conditions for years. My last visit my new physician did not review my medical record prior to seeing me and was totally confused (it felt) about my conditions and what tests was needed why would a new md see a new patient and not review the medical file prior to an exam by both OP assistant and MD? Why do the patient constantly have to stress my medical eye exam annual visit is not routine, my recent visit at check out I was told I had a test for the first time in my 5 years visiting the practice and honestly it felt that I was always having all the tests every time so I wasn't sure if the test name was change or the test wasn't ever being done (Optimal testing? $40.00 is all that was being asked for and that I had to pay it due to NO insurance is covering this test and ....). So I left the medical office confused and thinking yet another visit that didn't go well.


StarStarStarStarStar Outstanding staff, I'll recommend in a heart... —    (Patient since 2018)

Outstanding staff, I'll recommend in a heartbeat.


StarStarStarStarStar A Great Experience! —    (Patient since 2018)

What a wonderful experience we had with (for me) Dr Diaz and his staff! I felt totally pampered and well tended too! I have already recommended you to someone else! Keep up the good work!


StarStarStarStarStar The office staff was very friendly  —    (Patient since 2018)

The office staff was very friendly and my daughter really liked the doctor


StarStarStarStarStar  —    (Patient since 2017)

As always everyone was very welcoming, pleasant and knowledgeable. I would recommend your practice to anyone who asks for ‘a great vision practice’.


StarStarStarStarStar Great Place ! —    (Patient since 2018)

I just happened to past this place and decided to give it a try based on how nice it looked on the outside. It was my first time getting an eye exam my whole life. The reception ladies were friendly, sweet, and helpful. The other staff were patient and explained everything to me that was going to happen. When I saw the doctor, she was equally nice, professional and patient. I will come again if necessary, thankfully I still have 20/20 vision :)


StarStarStarStarStar Outstanding staff and comfortable and friendly ... —    (Patient since 2017)

Outstanding staff and comfortable and friendly environment!


StarStarStarStarStar Great First Experience!!! —    (Patient since 2018)

This was my first visit to Eastern Va. Eye Associate and it was great. We were greeted promptly and pleasant. They were really great to my seven year old daughter. They really put her at ease and comfortable.


StarStarStarStarStar CKS —    (Patient since 2017)

Love the atmosphere of this place! Dr. Swartz and Tiffany are awesome!


StarStarStarStarStar  —    (Patient since 2018)

Very professional and welcoming staff


StarStarStarStarStar top notch service and performance  —    (Patient since 2017)

top notch service and performance they get it right the first time


StarStarStarStarStar Excellent  —    (Patient since 2018)

My visit was quick & efficient. The facility and equipment looked clean & modern. The staff are friendly and knowledgeable.


StarStarStarStarStar Dr. Diaz is great!  —    (Patient since 2017)

Dr. Diaz is great! He has a great personality and is good with children and adults.


StarStarStarStarStar I  —    (Patient since 2017)

I have been going to this eye care facility since 2013. I have always had a great experience. Everyone is pleasant and knowledgeable in their skill. They have state-of-the-arts equipment. In addition, they are very informative. Try them and you will see!


StarStarStarStarStar Very friendly staff, clean and welcoming atmosp... —    (Patient since 2018)

Very friendly staff, clean and welcoming atmosphere. All the Doctors are excellent and patient care is top notch.


StarStarStarStarStar Extremely knowledgeable and friendly staff.  —    (Patient since 2018)

Extremely knowledgeable and friendly staff.


StarStarStarStarStar Very pleasent visit. The option for a saturday ... —    (Patient since 2018)

Very pleasent visit. The option for a saturday appt. was perfect for me and my schedule. I arrived just before my appt. Time and no sooner than i sat down i was called back. The exam went smothly and the doctor and staff answered all my questions with out fail. Over all great experience.


StarStarStarStarStar Awesome office —    (Patient since 2018)

Great modern office with high tech equipment. I really like Dr Ramos because she takes her time to explain things to you in an easy and comfortable way. Their staff is always friendly and willing to help.


StarStarStarStarStar I am very impressed with Eastern Va Eye Associa... —    (Patient since 2018)

I am very impressed with Eastern Va Eye Associates. I was able to make an appointment the next day. The staff was very friendly and helpful in locating my insurance information and the technician and doctor was very thorough! I would highly recommend this group.


StarStarStarStarStar Always a great experience!!  —    (Patient since 2017)

Always a great experience!!


StarStarStarStarStar Great service with a friendly and professional ... —    (Patient since 2018)

Great service with a friendly and professional staff!


StarStarStarStarStar Dr. Swatts fit us in for a somewhat urgent same... —    (Patient since 2017)

Dr. Swatts fit us in for a somewhat urgent same-day eye appointment. He was kind and patient. He completed a very thorough exam and answered all our questions allowing us to leave feeling well informed and in good hands.


StarStarStarStarStar Dr. Kness and the assistant were very competent... —    (Patient since 2017)

Dr. Kness and the assistant were very competent, courteous, quick, and very helpful with answering questions. I would highly recommend (and have) EVEA to anyone!


StarStarStarStarStar Very friendly and courteous staff!  —    (Patient since 2017)

Very friendly and courteous staff!


StarStarStarStarStar Very professional staff! Lovely facility. Pos... —    (Patient since 2018)

Very professional staff! Lovely facility. Positive experience! Thank you


StarStarStarStarStar Great company! I felt comfortable the whole tim... —    (Patient since 2018)

Great company! I felt comfortable the whole time and left well educated! Never going to a franchised retailer again! Thank you!


StarStarStarStarStar love Dr Ramos. always takes the time to address... —    (Patient since 2018)

love Dr Ramos. always takes the time to address all my concerns


StarStarStarStarStar A Pleasant Surprise & Exceptional Service  —    (Patient since 2018)

This was my first visit here, and it was smooth and enjoyable from the very first phone call. Everyone I encountered was friendly, efficient, and took the time to explain what was being done and why. The option to fill out intake paperwork online before the appointment was fantastic, and allowed me to arrive on time instead of 15-20 minutes early. I cannot say enough about the team here! This was hands down the most enjoyable experience I’ve ever had with a medical provider. Thanks for going above and beyond, guys!


StarStarStarStarNo Star The doctor and tech were just fine, but I’m ver... —    (Patient since 2017)

The doctor and tech were just fine, but I’m very disappointed in that I was asked for $90 before I even went back. With other optometrists I’ve not had to pay for my prescription, but here...


StarStarStarStarStar Everyone was professional and very helpful —    (Patient since 2018)

Everyone was professional and very helpful


StarStarNo StarNo StarNo Star  —    (Patient since 2018)

My low score is due to the wait time it took to actually see the eye doctor. Over one hour my appointment was at 4:00 p.m. during this timeframe I was checked in, then I sat and not one associate came to tell me why it was taking so long. I finally flagged down an associate and was told he would see be shortly. He came into the room close to 5:15 p.m., said he was writing prescriptions and got busy.


StarStarStarStarStar Friendly staff from front to back office. Love ... —    (Patient since 2017)

Friendly staff from front to back office. Love chatting with Sandy while she gets me ready for the doctor! Dr. Kness is awesome.


StarStarStarStarStar Great service, prompt, and helpful associates. ... —    (Patient since 2017)

Great service, prompt, and helpful associates.


StarStarStarStarStar Very happy —    (Patient since 2017)

I have been very happy with the service and knowledge of the doctors at Eastern Virginia Eye Associates.


StarStarStarStarStar Thorough and courteous —    (Patient since 2017)

I have been with Eastern Virginia Eye Associates for many years. They have always been thorough and courteous. I have also bought my glasses from them and have been very happy.


StarStarStarStarStar Dr. Diaz is a very nice and friendly doctor.  —    (Patient since 2017)

Dr. Diaz is a very nice and friendly doctor.


StarStarStarStarStar My eye exam was long over due but the service w... —    (Patient since 2018)

My eye exam was long over due but the service was excellent


StarStarStarStarStar Lucy loves going to the eye doctor. Dr. Diaz an... —    (Patient since 2018)

Lucy loves going to the eye doctor. Dr. Diaz and all the staff are great.


StarStarStarStarStar dry eyes.. —    (Patient since 2017)

I had a problem with dry eyes. Restasis was just too expensive for me. Dr. Kness fixed my problem with low dose antibiotics at a fraction of the cost,


StarStarStarStarStar Best eye care I’ve ever received! Wouldn’t thi... —    (Patient since 2017)

Best eye care I’ve ever received! Wouldn’t think of going anywhere else.


StarStarStarStarStar TOP EYECARE FROM A FRIENDLY STAFF —    (Patient since 2017)

When I was concerned about being allergic to the prescribed eyedrops, Dr Swatts saw me the very day I called and is always reassuring. He patiently answers all my questions in terms I can undestand even usuing visual aids. Dr Swatts and his staff at EVEA are very friendly; they treat me and my mother like family. I highly recomend them.


StarStarStarStarStar Happily trusting my eyes to your care —    (Patient since 2018)

EVERYONE I had contact with was cheerful, encouraging, very confident in their customer service skills. I felt very comfortable entrusting my eyes to their expert care. Dr. Kness was so cheerful and upbeat, encouraged with the progress at each visit, and ALWAYS said "If you experience ANY pain or problems, do not hesitate to contact us." The frequent appointment reminders were appreciated and helpful. I am very pleased with your staff.


StarStarStarStarStar Great staff, Assistants are Great, Dr Swatts is... —    (Patient since 2017)

Great staff, Assistants are Great, Dr Swatts is AMAZING!!!!!!


StarStarStarStarStar  —    (Patient since 2018)

Staff is very attentive, caring, and knowledgeable. They were quick and efficient.


StarNo StarNo StarNo StarNo Star The eye doctor and assistant that I saw were ab... —    (Patient since 2018)

The eye doctor and assistant that I saw were absolutely wonderful, as were the front desk ladies. However, my appointment was for 9:00 and I wasn't seen until 9:30. I had to go up to the desk to ask about the big delay. After my appointment, which went very very well, I went to go look at glasses to see if I'd be able to get any today. The lady that helped me out seemed super judge-mental that I couldn't pay $300+ on frames and lens and had to opt in to keep my old frames and get the cheaper lens. I had my husband and 3 month old with me and she had the audacity to tell me "I understand. I was a stay at home mom for 11 years." We never mentioned to her that I was a stay at home mom. She just thought it was okay to assume that since we couldn't afford everything all at once. It completely took my husband and I aback when she made that comment. I most likely will not be coming back after I pick up my new lens next week. I don't want to be made to feel guilty or like a failure that we can't afford to get myself expensive frames that aren't a necessity right now.


StarStarStarStarStar Prompt and Friendly Service —    (Patient since 2018)

The service was prompt and the service providers. Everyone I talked to from the moment I walked in to the moment I left was professional, kind, and attentive.


StarStarStarStarStar Everyone is very nice from start to finish. Ev... —    (Patient since 2018)

Everyone is very nice from start to finish. Everyone acted very professional and everyone had a great smile and greeting.


StarStarStarStarStar friendly knowledgeable staff —    (Patient since 2018)

friendly knowledgeable staff


StarStarStarNo StarNo Star My appointment was lost or never made. I had to... —    (Patient since 2017)

My appointment was lost or never made. I had to wait 45 minutes.


StarStarStarStarStar When I called on Saturday with eye pain, they p... —    (Patient since 2018)

When I called on Saturday with eye pain, they put me in first thing on Monday morning. Staff was friendly and the doctor was kind and knowledgeable! I great experience and my wait wasn’t long either!


StarStarStarStarStar Patient , —    (Patient since 2017)

I was greeted as soon as I entered the building. The examination proceeded next, and then the doctor gave me an overview of the results.


StarStarStarStarStar I enjoyed my visit at Eastern VA Eye Care. Ever... —    (Patient since 2018)

I enjoyed my visit at Eastern VA Eye Care. Everyone was very polite and friendly. The nurses were great and Dr Swatts was very knowledgeable and informative. He took time to answer our questions! My husband and I really like this office!


StarStarStarStarStar This was the most intense eye examination I hav... —    (Patient since 2018)

This was the most intense eye examination I have had. I really appreciate the care Dr Diaz took with me


StarStarStarStarStar Pleasant environment, friendly knowledgeable st... —    (Patient since 2018)

Pleasant environment, friendly knowledgeable staff and timely service. Most thorough eye exam I have ever had.


StarStarStarStarNo Star Staff were pretty good, but goodness with the c... —    (Patient since 2018)

Staff were pretty good, but goodness with the cold cold temperature and the country music I could not wait to get out of there!


StarStarStarStarStar Excellent service. They were not pushy. They w... —    (Patient since 2017)

Excellent service. They were not pushy. They were really concerned with what I wanted or needed.


StarStarStarStarStar  —    (Patient since 2017)

Our tech was awesome! She was personable, informative and spent time explaining each of the procedures. Our doctor was kowledgeable and extremely thorough.


StarStarStarStarStar My routine eye exam was very thorough. Several... —    (Patient since 2017)

My routine eye exam was very thorough. Several eye issues were identified and thoroughly explained to me by the intern and doctor. All staff I encountered were very friendly and helpful. I would definitely recommend this practice to anyone.


StarStarStarStarStar First trip to the eye doctor —    (Patient since 2017)

The front desk associates were extremely friendly and helpful, as well as efficient. The atmosphere in the waiting area was great; I absolutely loved the little nook for kids to wait. It really helped keep my girls occupied while waiting. The snacks and water were awesome because I was able to use them as a bargaining tool to get my daughter through her appointment. The nurses were friendly and the doctor was nice and did a good job explaining to me what she learned from examining my daughters eyes.


StarStarStarStarStar EVES is 20/20! —    (Patient since 2017)

I loved everything about my appointment. I called and confirmed an appointment for the following week. I was able to complete and send back the new patient forms electronically. The office is located close to my home and work. The practice is beautiful; clean and bright. I appreciated the snacks and beverages available in the waiting area. All staff was professional and courteous. See you in a year!


StarStarStarStarStar . —    (Patient since 2017)

Everyone was nice, helpful, explained everything to me.


StarStarStarStarStar Wonderful staffI appreciate the professionalis... —    (Patient since 2017)

Wonderful staff I appreciate the professionalism of the doctors and staff


StarStarStarStarStar Eastern VA Eye Associates - Friendly and Helpful —    (Patient since 2017)

Eastern VA Eye Associates has been taking care of my eyes for many years. Everyone is very friendly and helpful. They made the visit as easy and comfortable as possible.


StarStarStarStarStar They were good at explaining what they were doi... —    (Patient since 2017)

They were good at explaining what they were doing and why they were doing it and also about what results they concluded. Very friendly staff!!


StarStarStarStarStar Courteous, professional, knowledgeable...  —    (Patient since 2017)

They really take the time to ensure their patients are comfortable and well informed. I will never go anywhere else for ocular exams or treatment.


StarStarStarStarStar everything was super the only dislike I have is... —    (Patient since 2017)

everything was super the only dislike I have is I asked that my follow up appointment that was made for me by the technician be sent to me via email and she gave it to me by phone.


StarStarStarStarStar Optical assistant was superb, Optometrist great. —    (Patient since 2017)

Optical assistant was superb, delightful, very competent and through. Iwas well prepared for Optometrist's exam. I had a long wait for an optician. admittedly they were bussy. Prices for frames are high in my opinion.


StarStarStarStarStar  —    (Patient since 2017)

Always professional and willing to help


StarStarStarStarStar  —    (Patient since 2017)

Very nice very patient as I am hard of hearing .


StarStarStarStarStar We have been going to EVEA for over 4 years now... —    (Patient since 2017)

We have been going to EVEA for over 4 years now. All of our family has enjoyed GREAT care from the Doctors and the staff. Front office to back. Consistently awesome! We are very thankful to Dr. Knapp for helping our child through vision therapy. Thank you to Ms. Sandy for all the work she did with our daughter! Thank you to Ms. Amanda for being outstanding with her knowledge of insurance!


StarStarStarStarStar I have actually referred many people to you, in... —    (Patient since 2017)

I have actually referred many people to you, including my husband.


StarStarStarStarStar  —    (Patient since 2017)

Dr Swatts is the best! Answers all my concerns and excellent advice.


StarStarStarStarStar The staff at Eastern Va is the best!!! —    (Patient since 2017)

The staff at Eastern Va is amazing, from the front desk, techs, to the doctor all the way to the wonderful man who helped me pick out my glasses. It took no time to check in, I had an actual zero wait time. They have all of these new machines I have never had used on my eyes. I felt 100% confident in the diagnosis I received. Dr. And Dr. Swatts are wonderful. They took the time to really explain my eyes to me. I appreciated that greatly. It is a giant step above any care I've received previously and I've been going to the eye doctor for glasses/contacts for over 25 years. I highly recommend them.


Reply

Thank you Olivia! Your comments mean a lot. It was a pleasure seeing you and we look forward to taking care of your vision in the future.

StarStarStarStarStar One Appointment I don't mind going to! —    (Patient since 2017)

Most doctors appointments leave me stressed but this is one appointment I don't mind going to. Dr. Swatt's and his staff are professional, thorough, and pleasant to be around. I will recommend this office to any of my friends and family.


StarStarStarStarStar Courteous, professionally superb staff at all ... —    (Patient since 2017)

Courteous, professionally superb staff at all lovels


StarStarStarStarStar The staff here has always been very friendly wh... —    (Patient since 2017)

The staff here has always been very friendly when my husband and I have both been in the office here. I took my 6 year old in for an exam and they were exceptional with her. She was not afraid at all.


StarStarStarStarStar I think its a great Idea to have interns workin... —    (Patient since 2017)

I think its a great Idea to have interns working with you, the one that helped me was great, so cordial, so reassuring, I felt very comfortable with him. No question I had was to dumb


StarStarStarStarStar I would recommend Eastern Virginia Eye associat... —    (Patient since 2017)

I would recommend Eastern Virginia Eye associates they were very polite and answered all my questions and concerns I would rate them five stars


StarStarStarStarStar The young receptionist seemed to be confused ab... —    (Patient since 2017)

The young receptionist seemed to be confused about insurances. She was insistent that my daughter did not have insurance while my daughter was trying to explain which type she had. After calling the number on the insurance card she found out that my daughter had insurance just like the information she had filled out on the paperwork two days before her appointment. The older receptionist processed my information, but I overheard the young receptionist telling her that I did not have insurance. I have two eye insurances. This was offensive to my daughter Cescile and I.


StarStarStarStarStar Professional staff, organized and efficient pra... —    (Patient since 2017)

Professional staff, organized and efficient practice w/ extra complementary amenities.


StarStarStarStarStar Great Staff —    (Patient since 2017)

I, accidentally, arrived an hour before my appointment but the staff checked me in anyway.


StarStarStarStarStar Always a great experience —    (Patient since 2017)

Always a great experience


StarStarStarStarStar I would definitely refer you to my friends and ... —    (Patient since 2017)

I would definitely refer you to my friends and family.


StarStarStarStarNo Star Short wait time, did extensive testing,  —    (Patient since 2018)

Short wait time, did extensive testing, no I issues but suggested alternative treatments


StarStarStarStarStar Best eye place in Hampton Roads —    (Patient since 2018)

The staff is truly professional and they are the best of the best


StarStarStarStarNo Star I have been coming to this office for about 7 y... —    (Patient since 2018)

I have been coming to this office for about 7 years. I've never had any issues and have always had a great a experience. My most recent visit was great except for one of the receptionist. I got a new insurance plan and when I told her what it was and tried to show her the information she honestly made me feel like I was the dumbest person on the planet. She was not very friendly and put off a rude attitude. The other receptionist that didn't even check me in was the one to tell me that she hoped I had a great day as I was leaving. Other than that everything was great. I had to see a different Doctor this time because my regular Doctor was booked up and she was awesome. The technicians were also great.


StarStarStarStarStar Doctors and most of the staff. I voiced concer... —    (Patient since 2018)

Doctors and most of the staff. I voiced concerns about the tech being able to communicate and explain to my 5 year old. Dr Ramos apologized and corrected quickly. Thank you


StarStarStarStarStar Great service from beginning to end! —    (Patient since 2019)

Great service from beginning to end!


StarStarStarStarStar The staff is very nice and helpful. They make ... —    (Patient since 0001)

The staff is very nice and helpful. They make the exam easy and painless and they answer all my questions.


StarStarStarStarStar Took both of my young girls 11 and 9 at the sam... —    (Patient since 2018)

Took both of my young girls 11 and 9 at the same time to get it over with. They were so great with the kids and got us in and out in no time. Staff was very nice and the doctor very friendly and informative about everything.


StarStarStarStarStar Great service and love the professionalism of t... —    (Patient since 2018)

Great service and love the professionalism of the staff.


StarStarStarStarStar Very professional and friendly they explain and... —    (Patient since 2019)

Very professional and friendly they explain and answer questions. They do not try to force you to take their product


StarStarStarStarStar Question number 9 should have a Non-applicable ... —    (Patient since 2019)

Question number 9 should have a Non-applicable option. My appointment was routine (not-urgent) and cannot honestly rate this question. I received a text reminder for the wrong day of my appointment. Still, I called to verify and the appointment went as scheduled. (ignored the text). On the other hand, my experience with Eastern VA Eye Associates was very positive. They provide outstanding customer service, have a friendly staff and are true professionals. I'm appreciative of such a great team. Thanks!


StarStarStarStarStar I love Eastern Virginia Eye Associates. Everyo... —    (Patient since 0001)

I love Eastern Virginia Eye Associates. Everyone is always so pleasant and friendly


StarStarStarStarStar Efficient, fast and friendly office staff. Exce... —    (Patient since 2014)

Efficient, fast and friendly office staff. Excellent, very professional and knowledgeable doctor.


Reply

Thank you Mr. Comey. We appreciate your opinion. Look forward to seeing you soon.

StarStarStarStarStar The staff are always friendly and quick to resp... —    (Patient since 2018)

The staff are always friendly and quick to respond to your needs. The equipment is state of the art and things are explained to me so I can understand them.


StarStarStarStarStar The "technologist" and Dr Ramos are outstanding... —    (Patient since 2019)

The "technologist" and Dr Ramos are outstanding. The optician was not helpful at all. I asked about glasses that looked similar to ones I attempted to show him and he brushed me off and told me to look around.


StarStarStarStarStar Great service and care. Love being able to fil... —    (Patient since 2018)

Great service and care. Love being able to fill out forms online before appointment.


StarStarStarStarStar A Pleasant Experience at the Eye Doctor's Office —    (Patient since 2018)

I am a new patient. I was greeted by cheerful receptionists. The intern was very informative and explained every part of the eye exam. The eye doctor also explained everything as she did her exam. I was pleased by the thoroughness of the exam. The facilities are clean, spacious, and welcoming. I am glad my doctor recommended your service. See you next year!


StarStarStarStarStar Technician was polite and professional. Dr.cunn... —    (Patient since 2017)

Technician was polite and professional. Dr.cunningly the same.


StarStarStarStarStar At this practice you are treated like family, n... —    (Patient since 2017)

At this practice you are treated like family, not like a number.


StarStarStarStarStar This appointment was for my son. As he is seve... —    (Patient since 0001)

This appointment was for my son. As he is seven, I'll answer. I found your facility to be new, clean, the temperature was comfortable, and the staff from the receptionist to the provider to be outstanding.


StarStarStarStarStar Schedule your appt online. Fill out your paperw... —    (Patient since 2017)

Schedule your appt online. Fill out your paperwork online before the appointment. Be on timebecause there is little or no wait time. Easy but thorough exam. Warm friendly service. Easy fast checkout. You are done! What more could you ask for?


StarStarStarStarStar Pleasant and Professional  —    (Patient since 2018)

This eye center has a very pleasant and professional atmosphere. They have all the equipment necessary for good eye health screening. I've been to some places that merely give you a brief exam. Thanks for the great in depth service.


StarStarStarStarStar  —    (Patient since 2017)

The office staff was kind and very informative. They took their time with me and answered all of my questions. I'm so glad I found this place


StarStarStarStarStar Very professional office environment with coffe... —    (Patient since 0001)

Very professional office environment with coffee, water and snacks! The service was outstanding and barely any wait time to be evaluated.


StarStarStarStarStar Great office —    (Patient since 2018)

Great office from appt to check in to exam to check out.


StarStarStarStarStar The entire staff at EVEA is extremely friendly ... —    (Patient since 2017)

The entire staff at EVEA is extremely friendly and professional. They always go out of there way to support my needs.


StarStarStarStarStar very good service and the eye exam was complete... —    (Patient since 2017)

very good service and the eye exam was complete.


StarStarStarStarStar Eastern VA Eye Associates are Highly Recommended.. —    (Patient since 2018)

Dr. Ramos and the staff of Eastern VA Eye Associates are very professional, thorough, and can be trusted to do what is best for their patients.


StarStarStarStarNo Star I have been waiting on a call for them to ask m... —    (Patient since 0001)

I have been waiting on a call for them to ask me about my contacts for some days now. I am out of contacts at this point. I call them and I get sent to voicemail. Other than that great place.


StarStarStarStarStar Thorough, competent, punctual and welcomed ques... —    (Patient since 0001)

Thorough, competent, punctual and welcomed questions.


StarStarStarStarStar WONDERFUL EXPERIENCE —    (Patient since 2018)

Staff was lovely, very personable, everything was explained to me. Absolutely, wonderful from start to finish. Had a blast trying to pick out my glasses as well. Will definitely be going back.


StarStarStarStarNo Star  —    (Patient since 2017)

The staff and doctors are great and have seen my husband immediately for an emergency appointment more than once. My only complaint is regarding forms. If none of my information has changed, don't make me fill out all of my info every time I come in for an appointment. It is a waste of my time. A patient should only have to update new information or check a box that nothing has changed.


Reply

Thanks for your feedback. We get it - forms are a pain. Great News!!! Beginning next week, all forms will be done electronically. This means that before your appointment, forms may be completed at home - when it is convenient for you. Even Better News!!! You only need to complete the forms one time. At future visits, all you would need to do is make any necessary updates. If there are none - your done! We have been testing this for some time now and absolutely love it. Response from our patients has been wonderful and we look forward to adding this level of convenience for everyone. Next: Online Scheduling! Not just an appointment request, but actually being able to see openings in our schedule and picking he ne that works best for you. This will begin early to mid-January. Thanks again for your feedback. We appreciate it. Wishing you a happy holiday!

StarStarStarStarStar Service, you provide excellent, professional an... —    (Patient since 2017)

Service, you provide excellent, professional and thorough service. I have only one additional request....an itemized statement at time of payment. Keep up the great work. My eyes love you.


StarStarStarStarStar Everyone at Eastern Va.. eye Associates were ve... —    (Patient since 0001)

Everyone at Eastern Va.. eye Associates were very pleasant and friendly. Made me feel very comfortable with my exam. I would highly recommend this to my friends and coworkers.


StarStarStarStarStar Very professional, friendly staff. —    (Patient since 0001)

Very professional, friendly staff.


StarStarStarStarStar We didn't have to wait at all once we arrived f... —    (Patient since 0001)

We didn't have to wait at all once we arrived for ou appointment. The staff and Dr. Ramos we're great with my daughter!


StarStarStarNo StarNo Star The amount of emails and text reminders you sen... —    (Patient since 0001)

The amount of emails and text reminders you send are at SPAM levels. Too much! I saw probably 6 techs before I finally saw the doctor an hour into my appointment. The first tech said I didn't have good "angles" for dilating my eyes (I told her I'm 52 and have been wearing glasses and getting my eyes dilated for 30 years), then brought in two other techs to look and "discuss." That felt like a sell for your optical scan, which I didn't appreciate. The doctor had no trouble looking into my dilated eyes once I finally saw her. I liked the doctor and felt she answered all my concerns. If I had seen her 30 minutes earlier I'd be happier and more likely to recommend your office.


Reply

Thank you for your input - we truly appreciate it. Did you know that there are certain risks in having your eyes dilated

StarStarStarStarStar Online Service  —    (Patient since 0001)

Reminds were appreciate. Scheduling was quick and easy.


StarStarStarStarStar Excellent doctors, staff and facilities. The d... —    (Patient since 2017)

Excellent doctors, staff and facilities. The drive from Norfolk is worth it.


StarStarStarStarStar Great service. Everyone was friendly, efficient... —    (Patient since 2017)

Great service. Everyone was friendly, efficient and the optometrist was wonderful and answered all my questions. You guys rock!


StarStarStarStarStar Dr. Knapp and her staff were wonderful and it w... —    (Patient since 2017)

Dr. Knapp and her staff were wonderful and it was the first time my 4 year old son felt comfortable in a doctors setting. Thank you so much your all made out appt great.


StarStarStarStarStar Feel like a valued patient —    (Patient since 2017)

Am greeted promptly when I arrive, love the snacks and bottled water in the lobby while you wait, person coming to get me in the lobby is friendly and introduces herself by name (Sandy), every step of process is explained beforehand as well as rest of visit. Very friendly and efficient staff.


StarStarStarStarStar Loved everyone and the service is great —    (Patient since 2017)

Loved everyone and the service is great


StarStarStarStarStar My case is rare and I questioned whether I coul... —    (Patient since 0001)

My case is rare and I questioned whether I could be helped. As it turned out Dr. Knapp told me that her fear was that any type of treatment would leave me in worse shape visually and I thanked her for being honest and forthright about this.


StarStarStarStarStar It was a very enjoyable and comfortable experia... —    (Patient since 0001)

It was a very enjoyable and comfortable experience. Dr Kness was very professional and upbeat. I did not feel like I was just another patient


Reply

Thank you for your feedback Mr. Simmons. We love her too! Please let us know if there is ever anything we can do to make your experience even better.

StarStarStarStarStar Awesome job Team EVEA!  —    (Patient since 2017)

From the moment I walked in for my first appointment I was met with welcoming smiles.The entire staff made me feel comfortable throughout my visit. I knew I was in very capable and professional hands. I have never had such a thorough vision exam explained to me step by step!


StarStarStarStarStar Va Eye center is wonderful. —    (Patient since 2017)

Va Eye center is wonderful. The people and products are #1.Been going there over 10 years. They are like your family.


Reply

Thank you Debra. We love seeing you each year. You ARE family. Truly appreciate your feedback.

StarStarStarStarStar Love the customer service and professionalism!!! ... —    (Patient since 2018)

Love the customer service and professionalism!!!


StarStarStarStarStar EVEA is the best! —    (Patient since 0001)

I love going to Eastern Virginia Eye Associates. Dr. Ramos and the staff are wonderful. I recommend going to EVEA for your eye care needs!


StarStarStarStarStar  —    (Patient since 2017)

This was my first visit and everything went great.


StarStarStarStarStar Dr Knapp is an exceptional Doctor. Not only is sh... —    (Patient since 0001)

Dr Knapp is an exceptional Doctor. Not only is she through and explains everything, she is kind. I would recommend Dr Knapp to everyone.


StarStarStarStarStar Realtor —    (Patient since 2017)

The staff is amazing. One in particular, Cynthia was so kind and helpful. She went above and beyond her duties to prepare me for Dr. Knapp. Such a positive spirit!


StarStarStarStarStar Staff is very friendly!! ... —    (Patient since 2018)

Staff is very friendly!!


StarStarStarStarStar  —    (Patient since 2018)

Awesome! The staff are very welcoming and very professional. It is always a nice experience when going for my checkup. The doctors and their support staff make each visit a positive experience.


StarStarStarStarStar Awesome one on one service. Everyone is interested in my eye care. I don't feel like a number. ... —    (Patient since 2017)

Awesome one on one service. Everyone is interested in my eye care. I don't feel like a number.


StarStarStarStarStar Everyone is friendly, respectful, professional and knowledgeable. The office is so beautiful and c... —    (Patient since 2019)

Everyone is friendly, respectful, professional and knowledgeable. The office is so beautiful and clean.


StarStarStarStarStar From front desk to actual exam, I feel welcomed, important and relaxed!  —    (Patient since 2017)

From front desk to actual exam, I feel welcomed, important and relaxed! Our daughter had many months of vision therapy with Dr. Knapp. I do all of my yearly eye exams with her as well. I enjoy the visits with everyone in the office. They are friendly, thorough and very awesome at taking the time to explain everything to me...in terms I can understand. I will continue to refer friends to this office and bring my entire family here for their eye care needs. Thank you Dr. Knapp and EVEA for a top notch experience every visit!


StarStarStarStarStar  —    (Patient since 2017)

I have always received the very best of care for the health of my eyes. Very professional staff also caring. Dr. Swatts provides the best information I could ask for concerning the current health of my eyes. Everyone answers my questions and provides the answers that I can understand. Dr. Swatts even draws pictures to provide a visual explanation of my eye issues. That in itself is so very helpful. I chose the very best going to Dr. Swatts. Kudos to you Dr. Swatts.


Reply

Thank you. We all truly enjoy seeing you in the office. We are always here for you anytime you need anything. Thanks again.

StarStarStarStarStar Great care and service from Dr. Swatts and the entire team —    (Patient since 2015)

I enjoy the care and service I get from Dr. Swatts and the entire team at Eastern Virginia Eye Associates. I feel I'm getting thorough, detailed and meaningful attention, and the amenities show that I'm very appreciated!


StarStarStarStarNo Star I enjoyed that you had snacks on the table for the patients and something to drink because I rush... —    (Patient since 0001)

I enjoyed that you had snacks on the table for the patients and something to drink because I rush from one appointment to the other and I was so hungry :-) Thank you !!!!!!


StarStarStarStarStar Anything I said in question #16 —    (Patient since 0001)

Anything I said in question #16


Reply

16. I was absolutely pleased with my care. Kim and Dr. Kness were awesome! I will definitely recommend EVEA to my family and friends. Both Kim and Dr. Kness were very professional yet compassionate and caring.

StarStarStarStarStar I love the high tech equipment everything was so easy and pain free —    (Patient since 2017)

I love the high tech equipment everything was so easy and pain free


StarStarStarStarStar My daughter can see better!  —    (Patient since 2017)

My daughter can see better! She can read again! Her confidence in her vision is back! We can't wait to see the change in grades/handwriting and overall school performance due to all the work she did in Vision Therapy!


StarStarStarStarStar Care and customer satisfaction!  —    (Patient since 2017)

Care and customer satisfaction!


StarStarStarStarStar Very professional and friendly staff. —    (Patient since 2017)

Very professional and friendly staff, will not go anywhere else.


StarStarStarStarStar Everyone was very knowlegdable, caring and kind.  —    (Patient since 2017)

Everyone was very knowledgeable, caring and kind.


StarStarStarStarStar Beautiful office space relaxed atmosphere terrific level of professionalism and confidence in my... —    (Patient since 0001)

Beautiful office space relaxed atmosphere terrific level of professionalism and confidence in my eye doctor. All associates were very caring encouraging and friendly .I really appreciate the honesty and insight of the gentleman that help me pick out my glasses and make sure they fit correctly


StarStarStarStarStar Dr Swatts is one of the most trustworthy people we have even gone to and would recommend this... —    (Patient since 2017)

Dr Swatts is one of the most trustworthy people we have even gone to and would recommend this practice to anyone.


StarStarStarStarStar Always excellent —    (Patient since 2017)

Finally got some answers about my vision concerns. Specialist in past was useless but Dr Swatts explained everything carefully and patiently


StarStarStarStarStar Dr. Swatts and staff —    (Patient since 2017)

Dr. Swatts and his team took a good amount of time reviewing my eyes, asking questions related to my eyes and explaining what they saw. Dr. Swatts thoroughly went over images of my eyes and explained it in a way that I could understand. Thanks!


StarStarStarStarStar very pleased —    (Patient since 2017)

I've been using this group since they started and have no plans on changing


StarStarStarStarStar Excellent service by the entire staff. —    (Patient since 2018)

Excellent service by the entire staff.


StarStarStarStarStar Everything. Love the chips and water in waiting room. Thanks.  —    (Patient since 2018)

Everything. Love the chips and water in waiting room. Thanks.


StarStarStarStarStar Professialism of practice! —    (Patient since 2017)

Professialism of practice!


StarStarStarStarStar Dr. Knapp is an excellent Doctor who delivered excellent care in a great environment! —    (Patient since 2017)

Dr. Knapp is an excellent Doctor who delivered excellent care in a great environment!


StarStarStarStarStar Dr. Ramos was very professional and personable. Excellent customer service —    (Patient since 2018)

Dr. Ramos was very professional and personable. Excellent customer service. She was also concerned about my overall health and well being. Very good Doc.


StarStarStarStarStar I truly believe you guy the most complete and thorough eye exam I have ever had —    (Patient since 2017)

I truly believe you guy the most complete and thorough eye exam I have ever had. That is why I get my vision/eye exams done here.


StarStarStarStarStar Dr.Swatts, his assistants and the the check in staff were very pleasant —    (Patient since 2017)

Dr.Swatts, his assistants and the the check in staff were very pleasant. Patience, compassion, and a trusting atmosphere was appreciated. Dr. Swatts expertise and demeanor was #1.


StarStarStarStarStar All of the staff are friendly and helpful. It's always a pleasure to go to the EVEA office. —    (Patient since 0001)

All of the staff are friendly and helpful. It's always a pleasure to go to the EVEA office.


StarStarStarStarStar The doctor was nice and explained things very well.  —    (Patient since 2017)

The doctor was nice and explained things very well.


StarStarStarStarStar This is the finest eyecare facility I've ever been in —    (Patient since 2018)

This is the finest eyecare facility I've ever been in. Everything was clean, the staff was friendly, attentive, and very professional. Dr. Kness was very clear in her explanations and I actually learned something from her about eye care in general. I've already recommended her to friends.


StarStarStarStarStar Dr. Ramos and staff are always very thorough and make your appointment awesome. —    (Patient since 0001)

Dr. Ramos and staff are always very thorough and make your appointment awesome.


StarStarStarStarStar I continue to have 100% confidence and trust in Dr. Ramos —    (Patient since 2018)

I continue to have 100% confidence and trust in Dr. Ramos. She is an obvious expert and also I truly believe that I'm not just some billable entity to her and hre practice but I'm respected as a patient and person, and I really appreciate that. It was also nice working with visiting intern (soon to be outstanding Dr.) Cummings. She was very thorough and was an excellent compliment to the care given by Dr. Ramos.


StarStarStarStarStar leaving with "good eyesight" —    (Patient since 2017)

leaving with "good eyesight"


StarStarStarStarStar The guy who helped me choose my glasses frame was very in touch with them —    (Patient since 0001)

The guy who helped me choose my glasses frame was very in touch with them. He picked out little details and suggested different styles based on my head shape and clothing style. I really like the picture machine in the corner; it helped me to see subtle differences in the glasses I was looking at all at once which I didn't see when looking into the mirror.


StarStarStarStarStar Dr. Swatts was outstanding. Very detailed and easy to understand explanations —    (Patient since 2017)

Dr. Swatts was outstanding. Very detailed and easy to understand explanations. Last visit was great and this one was even better. Thanks Thanks


StarStarStarNo StarNo Star Office Visit —    (Patient since 2017)

I was very disappointed with the lack of information regarding the retinal scan.


StarStarStarStarStar A+++ from reception to checkout.Thank you, see you next year!! —    (Patient since 2017)

A+++ from reception to checkout. Thank you, see you next year!!


StarStarStarStarStar No waiting. Very personable  —    (Patient since 0001)

No waiting. Very personable


StarStarStarStarStar Very knowledgeable and friendly —    (Patient since 0001)

Very knowledgeable and friendly


StarStarStarStarStar Friendly front desk and meeting my new doctor for the first time.  —    (Patient since 2018)

Friendly front desk and meeting my new doctor for the first time.


StarStarStarStarStar Excellent all the way around. —    (Patient since 2017)

Excellent all the way around.


StarStarStarStarStar Staff and doctor personable and knowledge. —    (Patient since 2017)

Staff and doctor personable and knowledgable.


StarStarStarStarStar Precise and detailed care by all I met. EXCELLENCE!!!!! —    (Patient since 0001)

Precise and detailed care by all I met. EXCELLENCE!!!!!


StarStarStarStarStar Enjoyed sharing a warm cup of tea and a granolla bar with my daughter. That was nice! —    (Patient since 2019)

Enjoyed sharing a warm cup of tea and a granolla bar with my daughter. That was nice!


StarStarStarStarStar Efficient & professional. —    (Patient since 0001)

Efficient & professional.


StarStarStarStarStar My visit was very pleasant as usual —    (Patient since 2018)

My visit was very pleasant as usual


StarStarStarStarStar From the front desk to the doctors to the folks that fit you for new glasses, everything is... —    (Patient since 2017)

From the front desk to the doctors to the folks that fit you for new glasses, everything is outstanding!


StarStarStarStarStar The doctor and intern were very good with my daughter. —    (Patient since 0001)

The doctor and intern were very good with my daughter.


StarStarStarStarStar Everyone I dealt with were pleasant. —    (Patient since 0001)

Everyone I dealt with were pleasant.


StarStarStarStarStar the patience that the tech and Dr took to perform a good exam —    (Patient since 2017)

the patience that the tech and Dr took to perform a good exam


StarStarStarStarStar All the staff were courteous, helpful, friendly —    (Patient since 2017)

All the staff were courteous, helpful, friendly. The visit to this office is the most pleasant of any that I go to.


StarStarStarStarStar all around professional and friendly atmosphere —    (Patient since 0001)

all around professional and friendly atmosphere


StarStarStarStarStar I had a fantastic visit. Your staff are kind, pleasant, courteous and knowledgeable people —    (Patient since 0001)

I had a fantastic visit. Your staff are kind, pleasant, courteous and knowledgeable people. I am very happy with your services and operations. Stormy your tech was attentive to personal eye needs and made me feel very comfortable. Dr. Knapp was terrific. I would highly recomed her, not only is she experienced and knowledgeable she has a wonderful personality too! You have a customer for life!


Reply

Thank you so much for the feedback!!! Our goal is to exceed expectations and develop an ongoing relationship. We review each survey with our professional staff so will be sure Stormi and Dr. Knapp see your comments. Thanks again and we are here if you need us. Have a great day.

StarStarStarStarStar Thank you for being able to make my appt so quickly —    (Patient since 0001)

Thank you for being able to make my appt so quickly. For medical reasons, trying to take care of my eye appt too was proving to be a challenge with al of my other appts & pending surgery.


StarStarStarStarStar Great visit. Awesome staff —    (Patient since 2017)

Great visit. Awesome staff


StarStarStarStarStar as always everyone is very pleasant.  —    (Patient since 2017)

as always everyone is very pleasant.


StarStarStarStarStar Even though the visit wasn't what we expected all went well and the doctor was very nice. —    (Patient since 2018)

Even though the visit wasn't what we expected all went well and the doctor was very nice.


StarStarStarStarStar Everyone was very nice to my young daughter —    (Patient since 2017)

Everyone was very nice to my young daughter. They explained everything to her very well and her fears were taken care of. Great staff! :)


StarStarStarStarStar Dr. Ramos is genuinely nice. I really enjoy my visits to her office —    (Patient since 2017)

Dr. Ramos is genuinely nice. I really enjoy my visits to her office. When people enjoy their profession, high customer service is easy to achieve. In addition to the results of my examination, she uses her knowledge of my professional and recreational activities to develop her professional advice of the type of care and products that I need. Furthermore, the Staff is well-trained and very kind. They go the extra mile to ensure proper care and awesome customer service.


StarStarStarStarNo Star Dr. Knapp is wonderful, addressed my concerns and examined him thoroughly  —    (Patient since 0001)

Dr. Knapp is wonderful, addressed my concerns and examined him thoroughly


StarStarStarStarStar Staff and dr. Were really nice. Met all expections. Answered all questions —    (Patient since 2017)

Staff and dr. Were really nice. Met all expections. Answered all questions. My son enjoyed complimentary snacks and beverages.


StarStarStarStarStar Overall staff was so pleasant and helpful as well as Dr —    (Patient since 0001)

Overall staff was so pleasant and helpful as well as Dr. Zurkey! Will be glad to refer others! Thank you all!


StarStarStarStarStar I enjoyed coming to the eye doctors and knowing that I can get some coffee, snack and sit down and... —    (Patient since 2017)

I enjoyed coming to the eye doctors and knowing that I can get some coffee, snack and sit down and relax before my appointment.


StarStarStarStarStar The staff was outstanding! They were super friendly and helpful, especially when I need my glasses... —    (Patient since 0001)

The staff was outstanding! They were super friendly and helpful, especially when I need my glasses earlier, the request was processed.


StarStarStarStarStar Dr. Ramos is excellent, explains everything clearly, slowly, advises on options —    (Patient since 0001)

Dr. Ramos is excellent, explains everything clearly, slowly, advises on options. Office staff is very courteous, friendly, and helpful. Opticians are knowledgeable and very helpful. I really like the new benefit of being able to take home four frames for a week to decide on my favorite! I love the atmosphere at the office - quiet, no loud music, coffee service!,


StarStarStarStarStar I liked Dr showing me inside of my eye and explaining various things. —    (Patient since 2017)

I liked Dr showing me inside of my eye and explaining various things.


StarStarStarStarStar Amazing experience —    (Patient since 2017)

I loved our visit to your office. We had a great experience. Super friendly staff and docs. Very informative and thorough. Will recommend to other military families. Your 30% deal was soooo awesome and very much appreciated.


StarStarStarStarStar Excellent customer service!  —    (Patient since 2018)

Excellent customer service. The staff was extremely helpful and courteous. Great first visit.


StarStarStarStarStar Thorough and friendly service... —    (Patient since 2017)

Everyone from the Receptionists to Dr Ramos and her assistants to the Optician are outstanding! My initial wait was minimal and the receptionist offered me a cup of coffee. The Doctor's assistants and Dr Ramos took the time to explain everything and ensure all my questions were answered. Finally, the Optician was very patient and friendly and again, ensured all my questions were answered. Thorough and friendly service should be their motto!


StarStarStarStarStar Best of best Eye Care —    (Patient since 2018)

5 Stars Staff best of best in eye care in the Hampton Road area.


StarStarStarStarStar I love the Staff always so professional and very friendly, My personal Doctor Dr —    (Patient since 2018)

I love the Staff always so professional and very friendly, My personal Doctor Dr.Ramos is the best OD in Hampton Roads my entire family goes to Eastern Virginia Eye Associates They are the Best of the best.


StarStarStarStarStar being greeted with a smile and hello is always a good thing —    (Patient since 2017)

being greeted with a smile and hello is always a good thing


StarStarStarStarStar Dr. Zurkey was amiable, informative, and thorough —    (Patient since 2017)

Dr. Zurkey was amiable, informative, and thorough. He addressed my concerns in a friendly easygoing way which made me feel comfortable and well cared for.


StarStarStarStarStar Great staff that are friendly, professional, and very knowledgeable —    (Patient since 2017)

Great staff that are friendly, professional, and very knowledgeable. Office is clean, bright, and warm.


StarStarStarStarStar The staff and doctors are always kind and informative —    (Patient since 2017)

The staff and doctors are always kind and informative. The girls that work on my eyeglasses have had to put up with a lot from me and they do it with a smile that is genuine. Wouldn't go anywhere else.


StarStarStarStarStar Eastern Virginia Eye Associates has outstanding customer service. they  —    (Patient since 2017)

Eastern Virginia Eye Associates has outstanding customer service. They welcome you with a smile. I'm always tried with respect.


StarStarStarStarStar Great place —    (Patient since 2017)

The doctor treats you like a person not a number.


StarStarNo StarNo StarNo Star The person that initially began my checkup and the doctor were excellent as was the help for... —    (Patient since 0001)

The person that initially began my checkup and the doctor were excellent as was the help for purchasing new glasses.


StarStarStarStarStar They got me in same day for my son and all of the staff members from check in to check out were... —    (Patient since 2018)

They got me in same day for my son and all of the staff members from check in to check out were fantastic! The facility is very nice and the doctor was top notch.


StarStarStarStarNo Star All my questions were answered by Dr. Swatts —    (Patient since 2017)

All my questions were answered by Dr. Swatts


StarStarStarStarStar Great Doctors and Staff!! —    (Patient since 2018)

Doctor Swatts and his wife Doctor Ramos are both wonderful eye doctors.They are thorough and interested in your eye health. The ladies upfront really know their stuff when helping you choose your new frames.


StarStarStarStarStar Getting quick feedback on results! Excellent —    (Patient since 2017)

Getting quick feedback on results! Excellent


StarNo StarNo StarNo StarNo Star I did not enjoy the visit after the doctor left. —    (Patient since 0001)

I did not enjoy the visit after the doctor left.


StarStarStarStarStar I enjoyed every minute. The Dr. Was friendly and so was the staff —    (Patient since 0001)

I enjoyed every minute. The Dr. Was friendly and so was the staff. Keep up the good work I already recommend my son.


StarStarStarStarStar I always enjoy fast, friendly, efficient, and caring service at this office.  —    (Patient since 2017)

I always enjoy fast, friendly, efficient, and caring service at th


StarStarStarStarStar The people and how well I was treated. —    (Patient since 2017)

The people and how well I was treated.


StarStarStarStarStar Best eye Doctor ever —    (Patient since 2018)

Best I establishment I have never been to, very professional, very friendly very knowledgeable


StarStarStarStarNo Star Eye Care Office Visit —    (Patient since 0001)

Pretty good considering I hate having stuff put into my eyes.


StarStarStarStarStar Great care and they know me —    (Patient since 2017)

I like that everyone in the office remembers me and my kids when we come into the office. It doesn't matter if we have an appointment or walk in off the street, they know who we are. I feel confident I am getting excellent care.


StarStarStarStarStar I was pleased with Dr. Zurkey. He has new ideas to try with me and my contacts. —    (Patient since 0001)

I was pleased with Dr. Zurkey. He has new ideas to try with me and my contacts.


StarStarStarStarStar Courtesy and friendliness of staff, cleanliness of office, efficient, walked you from waiting room... —    (Patient since 2017)

Courtesy and friendliness of staff, cleanliness of office, efficient, walked you from waiting room back to exam area and when finished, walked to check-out


StarStarStarStarStar Dr. Zurkey is the best!  —    (Patient since 0001)

Best eye doctor I've been to! Dr. Zurkey was excellent, giving me lots of information about my eyes and asking a lot of thoughtful questions. He was very kind and professional, as was everyone in the office!


StarStarStarStarStar I most enjoyed how friendly everyone is. —    (Patient since 0001)

I most enjoyed the friendliness of all the staff.


StarStarStarStarStar The staff was very professional in every aspect from check-in to check-out —    (Patient since 0001)

The staff was very professional in every aspect from check-in to check-out. Their service was outstanding and very much appreciated.


StarStarStarStarStar Excellent "seat side" attitude from Dr. Swatts —    (Patient since 0001)

Dr. Swatts and his technician were terrific! Informative about the test results without over reacting (keeping me calmer about negative news)and explaining diagnosis and options moving forward ... including a referral to a specialists and forwarding their test results.


StarStarStarStarStar A superb place and wonderful staff.  —    (Patient since 0001)

A superb place and wonderful staff.


StarStarStarStarStar Great experience. Exam was comprehensive and well explained. Staff was very friendly  —    (Patient since 0001)

Great experience. Exam was comprehensive and well explained. Staff was very friendly and knowledgeable.


StarStarStarStarStar Everybody was smiling —    (Patient since 0001)

Everybody was smiling. I was concerned with how late my appointment was that everyone might be grumpy but that was the case. I was very pleased!


StarStarStarStarStar The staff at Eastern Virginia Eye Associates is very courteous and polite —    (Patient since 0001)

The staff at Eastern Virginia Eye Associates is very courteous and polite. Their explanations of my benefits and my vision and eye health were very thorough and easy to understand. I would highly recommend this office to anyone in the area.


StarStarStarStarStar The visit included new high tech instruments which permitted a faster and more efficient office... —    (Patient since 2017)

The visit included new high tech instruments which permitted a faster and more efficient office visit. Especially liked the knowledgeable and friendly Dr. & associates. Appreciate all the help and making my visit a pleasure.


StarStarStarStarStar Everyone from the front staff desk, to the opticians, and Dr. Z were so nice and informative! —    (Patient since 0001)

Everyone from the front staff desk, to the opticians, and Dr. Z were so nice and informative!


StarStarStarStarStar Dr. Ramos is very easy to talk to and fully explains everything. —    (Patient since 2017)

Dr. Ramos is very easy to talk to and fully explains everything.


StarStarStarStarStar The doctor and staff and technology used was superb —    (Patient since 2018)

The doctor and staff and technology used were all superb. This is the best place to come for the health of your eyes.


StarStarStarStarStar Dr Ramos is my hero! She has always been super and genuinely concerned about me —    (Patient since 2018)

Dr Ramos is my hero! She has always been super and genuinely concerned about me. And Melissa Rizzio is a superstar. She allowed me to lament my issues and worked hard to meet my desires and truly was there for me!


StarStarStarStarStar Quick check in process, competent staff, comprehensive exam. Exam rooms were comfortable.  —    (Patient since 0001)

Quick check in process, competent staff, comprehensive exam. Exam rooms were comfortable.


StarStarStarStarStar EVEA, why go anywhere else? —    (Patient since 2017)

The EVEA doctors and staff were extremely competent and courteous. Unlike other offices, I was seen at my scheduled appointment time. No waiting around in some sterile room! From reception, to the techs, to Dr. Swatts, I felt welcomed and that my needs were being taken care of. The equipment is state of the art. All in all, I believe my eyes were well taken care of. I will not go anywhere else.


StarStarStarStarStar Survey for Eye Exam —    (Patient since 2017)

Our experience was excellent. I have been a patient for many years. My husband recently had a major cardiac event and has been diagnosed with Type 2 Diabetes. Megan and Dr.Knapp were extremely helpful in explaining everything to us.


StarStarStarStarStar Robert Hickey —    (Patient since 0001)

Staff is very friendly and knowledgeable as it enhances an already pleasurable experience.


StarStarStarStarStar the doctor and staff were very professional.  —    (Patient since 2017)

the doctor and staff were very professional.


StarStarStarStarStar QG, New Patient —    (Patient since 2018)

The office staff, doctors, atmosphere, and visit was everything I was looking for my family's eye care! Would definitely recommend to others!


StarStarStarStarStar Everyone was very friendly. Great customer service.  —    (Patient since 2014)

Everyone was very friendly. Great customer service.


StarStarStarStarStar Do not enjoy any kind of doctor visits.However, everyone was great —    (Patient since 0001)

Do not enjoy any kind of doctor visits.However, everyone was great.I would not hesitate to go back for future visits. Thank you for understanding & accomondating my claustrophobia issues.


StarStarStarStarStar Outstanding service. Everyone is very professional and knowledgable, and friendly —    (Patient since 2017)

Outstanding service. Everyone is very professional, knowledgable, and friendly. This is the Best and most comprehensive eyecare center I have ever visited.


StarStarStarStarStar EXCELLENT —    (Patient since 0001)

This a very nice office and the staff and doctors are the best


StarStarStarStarStar Wonderful —    (Patient since 2017)

Wonderful staff and excellent care.


StarStarStarStarStar Appointment Review —    (Patient since 2015)

Excellent visit, as usual!


StarStarStarStarStar Dr. Ramos and Dr. Swatts are outstanding optometrists —    (Patient since 2017)

Dr. Ramos and Dr. Swatts are outstanding optometrists. They take the time to train their staff and ensure the staff understands excellent patient care begins with good customer service and courtesy. Highly recommend Eastern Virginia Eye Associates for family eye health!


StarStarStarStarNo Star everyone was so sweet to my son —    (Patient since 0001)

everyone was so sweet to my son


StarStarStarStarStar GETTING NEW GLASSES —    (Patient since 2017)

Never been treated better. These folks are the best.


StarStarStarStarStar Wonderful People, Wonderful Service —    (Patient since 2017)

I would tell everyone about Eastern Virginia Eye Associates!


StarStarStarStarStar I had a great visit & exam everyone was wonderful!! —    (Patient since 0001)

I had a great visit & exam everyone was wonderful!! I wish all doctors visits could be like this. I am telling all my friends & family about your office!!


StarStarNo StarNo StarNo Star Not my choice of Dr.s —    (Patient since 0001)

More expensive then my other Eye Dr. Only came to you because you would use my insurance co. Even with the insurance you were so expensive that you were only $40 less than full pay at my other Dr. In other words, the eye exam was $80 more at your office. I was also told contact lens fitting would cost extra. So I opted out of this. Lots of money for little service. Would not have left a review but your survey didn't allow me to complete it without this review section being complete. I would have just left the feedback. But since you require a review with the survey - here it is.


StarStarStarStarStar 5_1_2014 Visit —    (Patient since 2017)

I had an excellent experience


StarStarStarStarStar Dr. Swatts is definitely the best eye doctor I have used —    (Patient since 0001)

Dr. Swatts is definitely the best eye doctor I have used. In the past, it was typical for me to leave the office without really understanding the overall health of my eyes; I just understood that my prescription needed to be changed. Dr. Swayts makes sure I understand why my prescription changes and why he chooses one contact type over another; hr also makes sure I understand the overall general health condition of my eyes. I highly recommend EVEA to anyone in search of the best optometrists in the area.


StarStarStarStarStar Feedback for EVEA —    (Patient since 2017)

Awesome office, doctors and staff.


StarStarStarStarNo Star The office staff and medical assistants were very efficient and courteous.  —    (Patient since 2017)

The office staff and medical assistants were very efficient and courteous.


StarStarStarStarStar The most professional organization. —    (Patient since 2017)

The most professional organization I deal with including all medical banking and others. It's a joy to come to your office. The staff is top notch. I love your paper reduction plan.


StarStarStarStarStar Helen Sharpe-Williams —    (Patient since 2017)

Very good overall service.


StarStarStarStarStar The Best Eye Care in Hampton Roads! —    (Patient since 2017)

The Best Eye Care in Hampton Roads! Dr. Leah Ramos is awesome! I have been a patient of her's for well over 8 years. The office staff are awesome as well! Monica and Melissa are the best! I am very satisfied with my eye care experiences and would absolutely recommend friends and family!


StarStarStarStarStar eyecare visit —    (Patient since 2018)

Staff as always is very courteous and efficient.


StarStarStarStarStar Every staff member I encountered was friendly and helpful! —    (Patient since 0001)

Every staff member I encountered was friendly and helpful!


StarStarStarStarStar Dr Swatts is excellent. He explains things well and has an easy affable way about him —    (Patient since 2017)

Dr Swatts is excellent. He explains things well and has an easy affable way about him. It's a rare joy to meet a health care professional who is both real and who cares.


StarStarStarStarStar The people and the service that I receive when I come every year is awesome! —    (Patient since 2017)

The people and the service that I receive when I come every year is awesome!


StarStarStarStarStar Great service —    (Patient since 0001)

I recommend this place for eye care needs.


StarStarStarStarStar Awesome place for vision care —    (Patient since 2018)

Five star place for vision care


StarStarStarStarStar Your staff is so friendly and helpful - they make each visit a joy —    (Patient since 2017)

Your staff is so friendly and helpful - they make each visit a joy. From a full exam to something as simple as a quick adjustment to my glasses, I always enjoy my time there.


StarStarStarStarStar I love coming here. The front staff are friendly and helpful. Dr —    (Patient since 2017)

I love coming here. The front staff are friendly and helpful. Dr. Swatts and assistants are always thorough and answer any questions.


StarStarStarStarStar The doctors and staff and wonderful —    (Patient since 2017)

The doctors and staff and wonderful. I really appreciated the time that is taken to ensure that you have a quality experience.


StarStarStarStarStar The girl who checked me out was super nice!!!!! —    (Patient since 2018)

The girl who checked me out was super nice!!!!!


StarStarStarStarStar Everyone was courteous, the office was so clean and the doctor explained things to me so I would... —    (Patient since 2017)

Everyone was courteous, the office was so clean and the doctor explained things to me so I would understand them.


StarStarStarStarStar Outstanding staff, friendly and pleasant. Everything was explained so I understood. Thank you. —    (Patient since 2018)

Outstanding staff, friendly and pleasant. Everything was explained so I understood. Thank you.


StarStarStarStarStar The folks there were ALL very nice and professional —    (Patient since 2018)

The folks there were ALL very nice and professional. And the procedures were all made to feel comfortable, and quite informative.


StarStarStarStarStar The procedure was explained to me in a professional manner. —    (Patient since 0001)

The procedure was explained to me in a professional manner.


StarStarStarStarStar I enjoyed how friendly and helpful the staff was. It made us feel like we were around family! —    (Patient since 0001)

I enjoyed how friendly and helpful the staff was. It made us feel like we were around family!


StarStarStarStarStar The best thing is the really nice staff. —    (Patient since 2018)

The best thing is the really nice staff.


StarStarStarStarStar The staff is just wonderful! —    (Patient since 0001)

The staff is just wonderful!


StarStarStarStarStar Great Vibe and Talent Shines! —    (Patient since 0001)

I love the way you all treat our entire family!


StarStarStarStarStar This is the best eye care I've ever had.  —    (Patient since 0001)

I would recommend Eastern VA Eye Assoc. to anyone I know who is looking for eye care. In fact, I have.


StarStarStarStarStar Outstanding Practice! —    (Patient since 2017)

The practice uses cutting-edge technology to compliment a courteous and capable staff.


StarStarStarStarStar Timely and thorough exam by excellent and caring staff and doctors. Thank you all. Ken S. —    (Patient since 0001)

Timely and thorough exam by excellent and caring staff and doctors. Thank you all. Ken S.


StarStarStarStarStar Everyone was helpful and very friendly and professional —    (Patient since 0001)

Everyone was helpful and very friendly and professional. Not one person in there was mean or rude by any means. I'm glad I went here.


StarStarStarStarStar Dr —    (Patient since 0001)

Dr. Ramos has been so helpful to me during my recovery from a difficult cataract surgery and has eased a lot of my concerns. I am so grateful for her understanding and professional attitude.


StarStarStarStarStar They're the top. —    (Patient since 0001)

Thanks so much for taking such good care of my vision needs.


I appreciate the kind way everyone treats me when I come to your office —    (Patient since 0001)

I appreciate the kind way everyone treats me when I come to your office. You really have great customer relations skills and I feel like everyone means it!


StarStarStarStarStar Dr. Ramos is always so personable and friendly. Thanks for doing a great job! —    (Patient since 0001)

Dr. Ramos is always so personable and friendly. Thanks for doing a great job!


StarStarStarStarStar LOVE IT, best eye place I have been to yet —    (Patient since 2019)

LOVE IT, best eye place I have been to yet


StarStarStarStarStar The young lady who first assisted with the eye exam was most helpful and informative, the others... —    (Patient since 0001)

The young lady who first assisted with the eye exam was most helpful and informative, the others were equally friendly and helpful.


StarStarStarStarStar Great Eye Doctors!! —    (Patient since 2019)

We have been treated amazing at EVEA since 2009! Cannot recommend them any higher!!!


StarStarStarStarStar Everything —    (Patient since 0001)

Everything was AMAZING!!!!


StarStarStarStarStar Great experience, wonderful office —    (Patient since 2017)

This is a very organized, well-run office. The staff are friendly, professional and knowledgeable. It was a great appointment.


StarStarStarStarNo Star Just the friendly conversation and explaining how each exam work and the details of the exam. —    (Patient since 2017)

Just the friendly conversation and explaining how each exam work and the details of the exam.


StarStarStarStarStar The courteous and care that was received from all involved —    (Patient since 0001)

The courteous and care that was received from all involved. This courteous was given not only given to me but my family also.... Great job people..


StarStarStarStarStar EVEA Review —    (Patient since 0001)

This is my 2nd visit to this office and again it was excellent.


StarStarStarStarStar Excellent Service, Excellent Doctors —    (Patient since 0001)

Dr. Swatts and Dr. Ramos are two of the most thorough, caring eye care practitioners I have ever been to. I had, in the past, actually avoided eye care follow-ups as I felt I left with no better understanding of what was being done and why. In my one hour initial consult with Dr. Swatts, I learned more about the general health of my eyes and the why behind some of the issues I was having with my eyes than in all of the years I'd been seeing other eye care "professionals." I was so impressed with my care and service that I had my eldest daughter consult with Dr. Ramos. Again, as with Dr. Swatts, we got a very professional and informative examination that, in my opinion, seemed above and beyond the service I had experienced in the past. The team at Eastern Virginia Eye Care is truly committed to the health of their patients, and I highly recommend them if you are searching for practitioners who care about you.


StarStarStarStarStar Monica is very thorough and knowledgeable.  —    (Patient since 0001)

Monica is very thorough and knowledgeable.


StarStarStarStarStar Customer Service was great! —    (Patient since 0001)

Customer Service was great!


StarStarStarStarStar Learned more about the effects of diabetes concerning my eyes. —    (Patient since 2018)

Learned more about the effects of diabetes concerning my eyes.


StarStarStarStarStar Excellent Service! —    (Patient since 0001)

Excellent visit! Dr. took time to listen to my concerns and responded with detailed, *understandable* explanations.


StarStarStarStarStar The staff was very helpfull and knowledgable. —    (Patient since 2017)

The staff was very helpfull and knowledgable.


StarStarStarStarStar my visit for eye exam —    (Patient since 0001)

EXCELLENT


StarStarStarStarStar all staff were courteous and competent. I was greatly impressed.  —    (Patient since 0001)

all staff were courteous and competent. I was greatly impressed.


StarStarStarStarStar Awesome visit! —    (Patient since 2017)

Always a wonderful experience - the entire staff is professional and friendly. I appreciate the ease of communication with the office through email and text.


StarStarStarStarStar Awesome Practice —    (Patient since 2017)

Very friendly staff and knowledgeable doctors!


StarStarStarStarStar Everyone was nice and explained what was going to happen next. —    (Patient since 2017)

Everyone was nice and explained what was going to happen next.


StarStarStarStarStar The staff was friendly and inviting —    (Patient since 2014)

The staff was friendly and inviting. They made me feel at home and the doctors were very knowledgeable and professional.


StarStarStarStarStar The best Vision Care —    (Patient since 2017)

Everyone is always friendly. They answer all of my questions!


StarStarStarStarStar Friendliness and respectfulness of the staff and always ready to answer questions. —    (Patient since 2018)

Friendliness and respectfulness of the staff and always ready to answer questions.


StarStarStarStarStar Dr Swatts is the BEST —    (Patient since 2017)

Dr Swatts is the BEST. His concern for my issues and his thorough evaluation of my issues are why I only see him when I have an issue. Because I have unusual eye issues he is the only one I let do my refractions. Frank Herndon


StarStarNo StarNo StarNo Star Not Happy ! —    (Patient since 2017)

If I have to wait that long again I will leave !


StarStarStarStarStar The staff was extremely helpful in assisting me during my search for the right pair of eye glasses —    (Patient since 2017)

The staff was extremely helpful in assisting me during my search for the right pair of eye glasses. It always feels like I'm coming "home" when I visit this office.


StarStarStarStarNo Star I enjoyed that the doctor took time to answer all of my questions and if I did not completely... —    (Patient since 0001)

I enjoyed that the doctor took time to answer all of my questions and if I did not completely understand the first time appeared to have no problems clarifying and helping me understand about the health of my eyes.


StarStarStarStarStar It is quick appointment. The dr takes time & explains & doesn't rush you or make u feel rushed  —    (Patient since 0001)

It is quick appointment. The dr takes time & explains & doesn't rush you or make u feel rushed


StarStarStarStarStar Dr. Was very forthcoming in telling me the health of my eyes —    (Patient since 2017)

Dr. Was very forthcoming in telling me the health of my eyes


StarStarStarStarStar Dr. Sullivan —    (Patient since 0001)

Dr. Sullivan was my dr and she was very pleasant and knowledgable! She made me feel comfortable and explained every aspect of my eye health. I would recommend her! She's great!


StarStarStarStarStar Great overall atmosphere!  —    (Patient since 2017)

Great overall atmosphere!


StarStarStarStarNo Star great experience —    (Patient since 2017)

Reception staff friendly. Tech staff knowledgeable and quick Dr was friendly, answered all my questions-very informative.


StarStarStarStarStar excellent —    (Patient since 0001)

We have been going here for over 5 years and the customer service has always been very helpful, understanding and courtesy at every visit. I am proud to tell my friends where I go and tell them they should too. Keep up the outstanding job.


StarStarStarStarStar Doctor Sullivan was great and answered all my questions.  —    (Patient since 2018)

Doctor Sullivan was great and answered all my questions.


StarStarStarStarStar Dr. Swatts was great —    (Patient since 2017)

I had an unusually hard problem to diagnose, but Dr. Swatts kept working to determine the cause for the unusual problem that iwad having with one eye. Though it took several visits to diagnose and correct there were no additional co-pays . I am more than satisfied with Dr. Swatts not only did he detekme the cause of my port vision he did an excellent job of explaining the problem.


StarStarStarStarStar The staff was very nice and helpful —    (Patient since 2018)

The staff was very nice and helpful


StarStarStarStarStar Reason for visit was for dry eye. —    (Patient since 0001)

I called at 8:25, not really sure if you guy was open Sat. morning You got me in at 9 am. Thank you so much!!


StarStarStarStarNo Star First Visit —    (Patient since 0001)

I enjoyed my visit, however, I waited over 30 minutes for the doctor to arrive and I was not too happy about that. Didn't apologize for the extensive wait either.


StarStarStarStarStar The people working at Eastern Vitginia Eye Associates create a very comfortable yet professional... —    (Patient since 2018)

The people working at Eastern Vitginia Eye Associates create a very comfortable yet professional environment that provides patients with confidence that they are recieving quality service. From the reception, pre-consulation screening by the technician, meeting with Dr. Ramos, through my checkout it was a pleasant experience. This practice would be highly recommended for famliy, friend, or even foe.


StarStarStarStarStar the atmophere in the office is very pleasant, I have never been to any office that was any more in... —    (Patient since 0001)

the atmophere in the office is very pleasant, I have never been to any office that was any more in tune with patients. I would and I due refer others to see Dr Swats. My husband and myself are very satisfied with the staff and Doctor.


StarStarStarStarStar LOVED IT..HAD DRY EYE THAT WAS LOOKED AT BY ANOTHER DR. BUT HE DID NOTHING...MY EYES ARE BACK GOOD —    (Patient since 2017)

LOVED IT..HAD DRY EYE THAT WAS LOOKED AT BY ANOTHER DR. BUT HE DID NOTHING...MY EYES ARE BACK GOOD...THANKS GREATLY


StarStarStarStarStar Another great visit with a courteous, caring and consummate professional doctor and staff. —    (Patient since 0001)

Another great visit with a courteous, caring and consummate professional doctor and staff.


StarStarStarStarNo Star Everyone was friendly and professional. Superb exam —    (Patient since 0001)

Everyone was friendly and professional. Superb exam


StarStarStarNo StarNo Star We enjoyed how contemporary the office is. The staff was super friendly! —    (Patient since 0001)

We enjoyed how contemporary the office is. The staff was super friendly!


StarStarStarStarStar Left knowing my eyesight was in excellent hands!  —    (Patient since 2018)

Left knowing my eyesight was in excellent hands! Staff was knowledgable and friendly. The doctor took time to actually talk to me without any feelings of being rushed.


StarStarStarStarStar With my unusual eye problems, I have received wonderful care and it is a comfort to me knowing... —    (Patient since 2017)

With my unusual eye problems, I have received wonderful care and it is a comfort to me knowing that they will always be there for me and my eye care.


StarStarStarStarStar Everyone was very friendly and helpful. —    (Patient since 0001)

Everyone was very friendly and helpful.


StarStarStarStarStar Understanding and Professional —    (Patient since 2018)

My teenager is very curious and chatty and the ladies that took care of her were very caring in explaining everything. It is always a pleasure to come here.


StarStarStarStarNo Star The staff was very energetic and social. —    (Patient since 0001)

The staff was very energetic and social.


StarStarStarStarStar Your amazingly courtious staff! —    (Patient since 0001)

Your amazingly courtious staff!


StarStarStarStarStar Everyone that works their is so nice. —    (Patient since 0001)

Everyone that works their is so nice.


StarStarStarStarStar The staff through-out was very friendly & approachable! —    (Patient since 2017)

The staff through-out was very friendly & approachable!


StarStarStarStarStar Satisfied Customer —    (Patient since 0001)

I appreciate not being pressured into buying glasses for my daughter on the spot.


StarStarStarStarStar Great Experience —    (Patient since 2017)

My experience was great. Dr. Swatts and his staff were very professional, courteous and friendly. I was seen on time and did not have to sit around waiting for the doctor or staff.


StarStarStarStarStar The staff makes you feel that you want to return again. —    (Patient since 0001)

The staff makes you feel that you want to return again.


StarStarStarStarStar The staff is truly engaged and was extrmely timely —    (Patient since 2018)

The staff is truly engaged and was extrmely timely


StarStarStarStarStar I'm glad I reconsidered, and look forward to my families' continued care by Dr. Ramos. —    (Patient since 0001)

I'm glad I reconsidered, and look forward to my families' continued care by Dr. Ramos.


StarStarStarStarNo Star I will always send anyone who asks me about where they should go for a good eye doctor to your... —    (Patient since 2017)

I will always send anyone who asks me about where they should go for a good eye doctor to your office. I feel the knowledge and the staff are top of the line.


StarStarStarNo StarNo Star The assistant was very nice considering that she was at the "beck and call" of this particular... —    (Patient since 2018)

The assistant was very professional considering that she was at the "beck and call" of this particular optometrist.


StarStarStarStarStar The friendliness and professionalism of the staff and Dr. Sullivan is awesome! —    (Patient since 0001)

The friendliness and professionalism of the staff and Dr. Sullivan is awesome!


StarStarStarStarStar Everyone is lovely... patient, thorough, knowledgeable, kind —    (Patient since 0001)

Everyone is lovely... patient, thorough, knowledgeable, kind. The staff utilizes the most state-of- the- art equipment which makes us feel confident that we're getting the best possible care. My daughter and I are both patients and we couldn't be more pleased in any way. Thank you!


StarStarStarStarStar Excellent —    (Patient since 0001)

Excellent office all around!


StarStarStarStarNo Star Staff is very friendly, love it. Love Dr. Swatts.  —    (Patient since 0001)

Staff is very friendly, love it. Love Dr. Swatts.


StarStarStarStarStar good job —    (Patient since 0001)

staff was great they helped me from start to finish,doctor explained everything to me in my language,not the doctors big words,just made me understand it alot more


StarStarStarStarStar Superb —    (Patient since 2017)

Start to finish, the operfect experience


StarStarStarStarStar My whole family loves EVEC! The Drs —    (Patient since 2017)

My whole family loves EVEC! The Drs. are very thorough and professional yet compassionate and the staff is friendly and very helpful. I highly recommend them!


StarStarStarStarNo Star I love the office and architecture. It looks like an office out of Beverly Hills —    (Patient since 2017)

I love the office and architecture. It looks like an office out of Beverly Hills. It has a soothing spa feel opposed to a cold doctors office. In fact, the comfort of the office is probably the only thing that kept me from walking out after the long wait.


StarStarStarStarStar Every aspect of the visit was comfortable and professional —    (Patient since 0001)

Every aspect of the visit was comfortable and professional. Accommodating as well when I failed to arrive the requested 20 min, before appt.


StarStarStarStarStar The staff willingness to listen to my concerns. —    (Patient since 0001)

The staff willingness to listen to my concerns.


StarStarStarStarStar This was my first eye exam ever and I am 39 —    (Patient since 0001)

This was my first eye exam ever and I am 39. The staff went out of there way to make u feel comfortable. Everyone was so friendly and Dr. Ramos was amazing and helpful with all my quetions. Whem I left I mad an appt for my son!! The office ix beautiful and very clean. Thanks everyone for a wonderful visit... michell klepk


StarStarStarStarStar Great vist! —    (Patient since 0001)

Eastern Virginia Eye Associates is a friendly environment, not the type of doctor's office in which you feel intimidated. The staff is wonderful and they make you feel comfortable. I actually left the office having learned more about my eyes and eye health. Very pleased.


StarStarStarStarStar Everyone was pleasant, helpful and very knowlegeable. It was a very good experience. —    (Patient since 2017)

Everyone was pleasant, helpful and very knowlegeable. It was a very good experience.


StarStarStarStarStar I loved picking out new frames with Monica! —    (Patient since 2017)

I loved picking out new frames with Monica!


StarStarNo StarNo StarNo Star OK EYES —    (Patient since 2017)

THEY DID GOOD THIS TIME BUT THE LAST TIME I SAID I WAS NEVER GOING TO RETURN. THEY DID OK THIS TIME. THIRD TIME WILL TELL ME ALL.


StarStarStarStarStar Dr. Swatts was very good when explaining what was going on —    (Patient since 2017)

Dr. Swatts was very good when explaining what was going on. Both I and my daughter (9 years old) understood everything he was telling us.


StarStarStarStarStar the office was very professional and i was treated very nice —    (Patient since 0001)

the office was very professional and i was treated very nice. this was my first visit and the service was great.


StarStarStarStarStar Great Visit As Usual —    (Patient since 2017)

Everyone is always friendly there and seem to enjoy what they do.


StarStarStarStarStar Everyone was very professional and kind - it was a great experience and I would like to thank Anna... —    (Patient since 0001)

Everyone was very professional and kind - it was a great experience and I would like to thank Anna for being so great with olivia(child) for her first eye exam she made the experience great and now olivia is not afraid to go to the eye doctor. Thanks to all


StarStarStarStarStar great —    (Patient since 2017)

As always, great service by the entire staff


StarStarStarStarStar I was treated with the utmost respect and courtesy by the office staff, technician and doctor —    (Patient since 2017)

I was treated with the utmost respect and courtesy by the office staff, technician and doctor. Everything was explained in layman's terms and they even adjusted my glasses.


StarStarStarStarStar Just how everyone is so responsive in the entire practice with love and care for patients! —    (Patient since 0001)

Just how everyone is so responsive in the entire practice with love and care for patients well being!


StarStarStarStarStar Always friendly service —    (Patient since 2018)

I have been seen by doctor Swatts and his team for many years now and always felt like they treated me well


StarStarStarStarStar  —    (Patient since 2017)

Great staff, very courteous and efficient


StarStarStarStarStar Best local eye care facility in Chesapeake, VA! —    (Patient since 2017)

I brought my wife to this office for her first visit along with my own. The amount of one on one time between my wife, the Dr., and the staff made my wife feek comfortable that she was being taken care of based on her concerns and eye health needs. This is a great office with an amazing staff! Thank you for a great visit!


StarStarStarStarStar Great service! Enjoyable experience! —    (Patient since 2017)

The staff was knowledgeable, friendly, and helpful.


StarStarStarStarStar Wonderful staff. Extremely professional and friendly —    (Patient since 0001)

Wonderful staff. Extremely professional and friendly. Very helpful in assisting me in the selection of eyeglass frames.


StarStarStarStarStar The new office, staff was very pleasant and accomodating. i liked the doctor i had. —    (Patient since 2017)

The new office, staff was very pleasant and accomodating. i liked the doctor i had.


StarStarStarStarNo Star The exam was thorough with a lot of verbal communication with Dr. Swatts —    (Patient since 2016)

The exam was thorough with a lot of verbal communication with Dr. Swatts. This was especially appreciated since my previous doctor of many years has retired and I was apprehensive about finding a new, caring and personable doctor. I am pleased and fortunate to find this team...its a good fit.


StarStarStarStarNo Star I felt like i had been their before. I felt like i was at home.Thank you. —    (Patient since 0001)

I felt like i had been their before. I felt like i was at home.Thank you.


StarStarStarStarStar I was very pleased with the tech (I think it was Michelle) who told me in advance what would... —    (Patient since 0001)

I was very pleased with the tech (I think it was Michelle) who told me in advance what would happen each step of the way. I appreciated that. I had a very enjoyable visit.


StarStarStarStarStar Dr. Ramos always explains what she is doing and why each portion of the exam is important —    (Patient since 2017)

Dr. Ramos always explains what she is doing and why each portion of the exam is important. She always addresses my concerns.


StarStarStarStarStar My daily work routine can be very hectic Monday through Friday —    (Patient since 2017)

My daily work routine can be very hectic Monday through Friday. Easter Virginia Eye Associates provides me the luxury of Saturday appointments when there is more time in my schedule. I truly appreciate this service.


StarStarStarStarStar everyone was so nice and staff was so helpful —    (Patient since 2017)

everyone was so nice and staff was so helpful


StarStarStarStarStar Fabulous practice! —    (Patient since 2017)

I would highly recommend Eastern Virginia Eye Associates!


StarStarStarStarStar Dr. Swatts is fantastic! — 

Dr. Swatts is so warm and caring. He makes sure you understand everything before you leave the office.


StarStarStarStarStar The staff was very pleasant, helpful and informative —    (Patient since 2017)

The staff was very pleasant, helpful and informative. Heather's personality and customer services stood out too me.


StarStarStarStarStar I want to commend your staff. I felt welcome and appreciated. Thank you. —    (Patient since 0001)

I want to commend your staff. I felt welcome and appreciated. Thank you.


StarStarStarStarStar Very pleasant office staff, everyone was smiling when I passed by them in the back. —    (Patient since 2017)

Very pleasant office staff, everyone was smiling when I passed by them in the back.


StarStarStarStarStar great visit —    (Patient since 0001)

Very friendly and professional staff.


StarStarStarStarStar Superb service and courtesy! —    (Patient since 2003)

Superb service and courtesy!


StarStarStarStarStar I loved that you informed me on my options to purchase glasses from your office but didn't... —    (Patient since 0001)

I loved that you informed me on my options to purchase glasses from your office but didn't pressure me to do so. The staff is extra frindly!!


StarStarStarStarStar Thoroughly enjoyed how kid friendly the office and doctor was. Excellent visit.  —    (Patient since 0001)

Thoroughly enjoyed how kid friendly the office and doctor was. Excellent visit.


StarStarStarStarStar I really enjoyed how kid friendly the office was.  —    (Patient since 0001)

I really enjoyed how kid friendly the office was.


StarStarStarStarStar Annual Appointment —    (Patient since 2018)

Excellent Service. Courteous and extremely helpful


StarStarStarStarStar They are always happy people —    (Patient since 2018)

They are always happy people


StarStarStarStarNo Star Outstanding eye examination. Knowledgeable staff. —    (Patient since 2017)

Outstanding eye examination. Knowledgeable staff.


StarStarStarStarNo Star -Pleasant environment.-GREAT music.-Good - thorough examination. —    (Patient since 0001)

-Pleasant environment. -GREAT music. -Good - thorough examination.


StarStarStarStarStar First Visit —    (Patient since 0001)

Great performance by all, from the admission counter to Dr. Sullivan and opticians...... Thanks.


StarStarStarStarStar First Class Experience. —    (Patient since 2019)

Very thorough exam. Fantastic staff. It is obvious they all enjoy their jobs and work very well together.


StarStarStarStarStar The friendly and helpful staff. —    (Patient since 0001)

The friendly and helpful staff.


StarStarStarStarStar It was a great experience! —    (Patient since 2018)

It was a great experience!


StarStarStarStarStar Staff is courteous, Dr. Swatts takes his time, answers questions and remebers you. Great practice!! —    (Patient since 2018)

Staff is courteous, Dr. Swatts takes his time, answers questions and remebers you. Great practice!!


StarStarStarStarStar Saniya said that she like your helpers —    (Patient since 0001)

Saniya said that she like your helpers. I allow my daughter to answer the questions because she was the patient but overall I think the service was excellent and I will bring my other children as well. The staff was friendly and the office and restrooms was clean and the styles of classes are awesome.


StarStarStarStarNo Star Experience  —    (Patient since 0001)

Friendly, attentive, personal care from everyone.


StarStarStarStarStar All of my concerns were addressed. The facility was very clean. Loved the selection of glasses. —    (Patient since 2018)

All of my concerns were addressed. The facility was very clean. Loved the selection of glasses.


StarStarStarStarStar the doctor and assistant were very knowledgeable. friendly —    (Patient since 2018)

the doctor and assistant were very knowledgeable. friendly. the person ordering glasses was very helpful great experience thanks will refer to friends and family


StarStarStarStarStar wonderful people —    (Patient since 2018)

The staff is wonderful, they were friendly an caring.


StarStarStarStarStar outstanding staff and doctor,s, —    (Patient since 2018)

outstanding staff and doctor,s,


StarStarStarStarStar Visit was very good. Staff was extremely helpful and I saw Dr. Sullivan and was very pleased. —    (Patient since 0001)

Visit was very good. Staff was extremely helpful and I saw Dr. Sullivan and was very pleased.


StarStarStarStarStar While trying to find a pair of glasses I was impressed with the patience of the individual helping... —    (Patient since 2017)

While trying to find a pair of glasses I was impressed with the patience of the individual helping me. She understood my difficulties and really worked with me.


StarStarStarStarStar You made me feel very comfortable and welcome. You are the best, and I'll recommend you to others.  —    (Patient since 2017)

You made me feel very comfortable and welcome. You are the best, and I'll recommend you to others.


StarStarStarStarStar Everyone is always so friendly and professional. I never feel rushed. I love coming to you! —    (Patient since 2017)

Everyone is always so friendly and professional. I never feel rushed. I love coming to you!


StarStarStarStarStar Everyone at the office was supper nice, very clean place and excellent Doctor. —    (Patient since 2017)

Everyone at the office was supper nice, very clean place and excellent Doctor.


StarStarStarStarStar I love walking in seeing all of the happy faces greeting my family and I! The Drs —    (Patient since 0001)

I love walking in seeing all of the happy faces greeting my family and I! The Drs. and staff are so good with my children and it puts us all at ease! Any questions or concerns we have are answered right away. I have total trust in Eastern Virginia Eye Associates.


StarStarStarStarNo Star Location is well equipped and very nice. —    (Patient since 2018)

Location is well equipped and very nice.


StarStarStarStarStar Very professional office —    (Patient since 2017)

Everyone is always very polite, attentive and helpful even when I just stop in to have my glasses adjusted. Appreciate the manner in which I'm treated.


StarStarStarStarStar The staff was very friendly and helpful. Dr — 

The staff was very friendly and helpful. Dr. Ramos takes her time addressing my concerns and never makes me feel rushed.


StarStarStarStarStar Dr. Ramos and staff talk to you not down to you —    (Patient since 0001)

Dr. Ramos and staff talk to you not down to you. The staff are friendly and courteous and put you at ease.


StarStarStarStarStar Everyone in the office is very friendly from the minute you walk in the front door —    (Patient since 2017)

Everyone in the office is very friendly from the minute you walk in the front door. The office is clean and welcoming the staff are friendly and patient. Dr. Sullivan took her time and explained everything and answered all my questions. I will never go anywhere else.


StarStarStarStarStar Doctor was very thorough, made sure nothing was missed —    (Patient since 0001)

Doctor was very thorough, made sure nothing was missed. Knowledgeable and explained his findings well.


StarStarStarStarStar The Dr.was very informative in every aspect of theexam —    (Patient since 0001)

The Dr.was very informative in every aspect of the exam. I was very impressed with the whole staff and service.


StarStarStarStarStar Overall rating of Eastern Virginia Eye Assoc. —    (Patient since 0001)

The doctors and staff at the Eastern Virginia Eye Assoc. are the best I have experienced in the Hampton Road area. Competent, friendly and professional!


StarStarStarStarStar Dr. Sullivan was informative and personable, as was the whole staff who asssisted in the visit. —    (Patient since 2018)

Dr. Sullivan was informative and personable, as was the whole staff who asssisted in the visit.


StarStarStarStarNo Star Patient —    (Patient since 2017)

Good experience for our son.


StarStarStarStarStar Loved the friendly staff and prompt service! — 

Loved the friendly staff and prompt service!


StarStarStarStarStar All staff members were courteous and helpful with every concern and question —    (Patient since 0001)

All staff members were courteous and helpful with every concern and question. Especially with medical services, it is important to feel cared for and secure, and for this, the staff exceeded my expectations. Thank you!


StarStarStarStarStar blue light special —    (Patient since 0001)

our old eye doc was like being in a Russian bread line, cold and dreary. At EVEA it was like going to a day spa.


StarStarStarStarStar Great selection of frames —    (Patient since 0001)

Great selection of frames


StarStarStarStarStar staff —    (Patient since 0001)

Everyone is friendly and very helpful. Thank You.


StarStarStarStarStar Dr —    (Patient since 2017)

Dr. Swatts was very friendly and spent a lot of time explaining things to me and answering my questions. I was impressed by the professional staff.


StarStarStarStarStar Super !! —    (Patient since 0001)

I intend to have EVEA take care of my vision needs as long as I can see!


StarStarStarStarStar Everyone was very pleasant and professional. —    (Patient since 2017)

Everyone was very pleasant and professional.


StarStarStarStarStar Eye Check up —    (Patient since 2018)

Dr. Swatts took the time to explain everything in detail about the health of my eyes and answered all my questions.


StarStarStarStarStar Love it! —    (Patient since 0001)

If you don't go here you should, best eye doctor I have met.


StarStarStarStarStar I enjoyed the assistant who did the initial phase of my exam —    (Patient since 0001)

I enjoyed the assistant who did the initial phase of my exam. She was a great joy, explained everything thoroughly and made my overall experience a pleasurable one. I always love Dr. Ramos as she is a joy and very thorough as well.


StarStarStarStarStar Personal attention Dr Ramos —    (Patient since 0001)

Personal attention Dr. Ramos provided to make sure she examined all my symptoms and then clearly and succinctly explained what my options and treatments were.


StarStarStarStarStar Prompt service. Thorough exam —    (Patient since 2019)

Prompt service. Thorough exam


StarStarStarStarStar All of the staff I met on my first visit were friendly, courteous and professional. Anna, Dr —    (Patient since 2018)

All of the staff I met on my first visit were friendly, courteous and professional. Anna, Dr. Martinson, and the optician made the visit relaxing and enjoyable.


StarStarStarStarNo Star The staff was very professional. —    (Patient since 0001)

The staff was very professional.


StarStarStarStarStar Great visit! —    (Patient since 2017)

I have been going to EVEA for many years and I always have a great experience!! Staff is very courteous and Dr. Swatts is informative and personable. Thank you for another year of perfect vision!


StarStarStarStarStar the pleasant, courteous, well knowledgable staff and doctor. Dr —    (Patient since 0001)

the pleasant, courteous, well knowledgable staff and doctor. Dr. Swatts is very thorough and understandable.


StarStarStarStarStar Dr. Ramos is an outstanding optometrist!  —    (Patient since 2017)

She has been our family doctor for the past seven years - always listens to concerns and makes us feel comfortable. We feel grateful that she is in our community.


StarStarStarStarStar Excellent service both during the exam and selecting the frames.  —    (Patient since 0001)

Excellent service both during the exam and selecting the frames.


StarStarStarStarStar Dr. Leah M. Ramos —    (Patient since 2017)

Dr. Ramos alleviated all of my concerns and provided eye friendly products and information on day to day eye care!


StarStarStarStarStar Dr. Leah M. Ramos —    (Patient since 2017)

Partners with patients to manage and maintain good eye health.


StarStarStarStarStar wonderful —    (Patient since 2017)

had a great experience, they were able to get my whole family in at the same time for their appts.


StarStarStarStarNo Star Dr Swatts is the best. The front desk and in office staff are very friendly —    (Patient since 2017)

Dr Swatts is the best. The front desk and in office staff are very friendly. Never would I ever get glasses there again.


StarStarStarStarStar Highly Recommend Dr. Swatts —    (Patient since 0001)

Dr. Swatts is thorough, helpful and kind as is his staff.


StarStarStarStarStar Wonderful! —    (Patient since 0001)

Everyone was really nice and very accommodating and friendly.


StarStarStarStarNo Star Yearly Visit —    (Patient since 0001)

Excellent visit except for the frame sales at the end. I was pushed hard to buy add on coatings and protection at the end so I left without a purchase.


StarStarStarStarStar Best eye care center I have ever been to in Hampton Rodes! —    (Patient since 2017)

Best eye care center I have ever been to in Hampton Rodes!


StarStarStarStarStar EVEA IS AWESOME!!!!!!!!!!! —    (Patient since 0001)

5 stars to all the staff and doctor!!!!


StarStarStarStarStar I enjoyed the nurse who brought me contacts and solution —    (Patient since 2017)

I enjoyed the nurse who brought me contacts and solution. I think her name was Anna, she was very cheerful and positive. I always enjoy your office as everyone is really personal and welcoming.


StarStarStarStarStar A great office for the whole family. —    (Patient since 0001)

A great office for the whole family.


StarStarStarStarNo Star Friendly & professional service! —    (Patient since 0001)

Friendly & professional service!


StarStarStarStarStar This was a wonderful experience with Dr. Swatts —    (Patient since 2018)

This was a wonderful experience with Dr. Swatts. He and his staff were very informative and took their time to make sure I knew what was going on with me. Something else I noticed was that the patients were not stacked up and waiting long periods of time. I was called in very quickly. They understand that the patients time is valuable too. I will recommend them to everyone.


StarStarStarStarStar Exceptional —    (Patient since 2017)

Staff is very helpful. We had Anna as our assistant and she was great! Dr. Swatts was very informative. We will definitely recommend to others.


StarStarStarStarStar From making to appt on the phone to checking out the day of my appt I was 100% satisfied with... —    (Patient since 2017)

From making to appt on the phone to checking out the day of my appt I was 100% satisfied with everyone that helped me.


StarStarStarStarStar The people! —    (Patient since 0001)

The people! Kelly was the first. She remembered me. That made me feel terriffic! Everybody after that was just as friendly too. Dr. Mortinson was also the best. I would never consider going anywhere else.


StarNo StarNo StarNo StarNo Star The optician did give a great spiel as to why she won't measure PD —    (Patient since 0001)

The optician did give a great spiel as to why she won't measure PD. I think she should know that I find no specific reference that PD is excluded from the standard eye exam/prescription in Virginia Commonwealth law. I did go to the optician licensing board and I did find the one sentence that could be interpreted to apply to not releasing a PD, so I think she must have been referring to that, but I am sure she knows that in some states PD is part of the prescription and is required to be released when asked for. I found the whole experience disingenuous at best and misleading at worst. I am sending my concerns up the TRICARE chain, as well as to the board of optometry re: Dr. Sullivan not being honest with me in the exam when I told her I would need my PD.


StarStarStarStarStar AWESOME!!! —    (Patient since 2018)

Had a much better experience than other Optometrist offices I've been to. Great people that work there! :)


StarStarStarStarStar MY FIRST VISIT —    (Patient since 0001)

Dr. Sullivan was very thorough in her explaination of each part of the exam. This being my first visit, I felt very comfortable. The staff were very friendly and you could tell they knew what they were doing.


StarStarStarStarStar The whole experience was enjoyable thanks to the professional staff at your office —    (Patient since 2017)

The whole experience was enjoyable thanks to the professional staff at your office. I have been wearing glasses for 37 years and I can honestly say my first visit with your office was my best!


StarStarStarStarStar dr was delayed but was told so I was not waiting & feeling like I was "forgotten", i was ask if I... —    (Patient since 0001)

dr was delayed but was told so I was not waiting & feeling like I was "forgotten", i was ask if I wanted a drink while waiting which was nice gesture :)made me feel at "home"


StarStarStarStarStar The office and personnel give a spotlessly clean impression —    (Patient since 2017)

The office and personnel give a spotlessly clean impression. Everything is wiped down in front of you, hands washed, etc. Should be routine, but some offices aren't up to those standards.


StarStarStarStarStar from the front desk to the doctor to glasses were so kind and concerned of my eyes anhow they... —    (Patient since 0001)

from the front desk to the doctor to glasses were so kind and concerned of my eyes anhow they could help


StarStarStarStarStar Dr. Swatts is the BEST DOCTOR EVER!!!! I would recommend him and his staff to everyone —    (Patient since 2017)

Dr. Swatts is the BEST DOCTOR EVER!!!! I would recommend him and his staff to everyone. There is not a better place to go in ALL of VIRGINIA. He is always very detailed and courtestous.


StarStarStarStarStar THE PROFESSIONALISM AND SWEET NATURE OF DR. RAMOS —    (Patient since 0001)

THE PROFESSIONALISM AND SWEET NATURE OF DR. RAMOS


StarStarStarStarStar Nadine and I commented on the way home how pleasant and helpful everyone was —    (Patient since 0001)

Nadine and I commented on the way home how pleasant and helpful everyone was. We truly believe everyone enjoys their employment there because they surely showed it. We each saw and worked with a lot of the staff and were just impressed by the smiles and cheerfulness. It all made the long drive quite worthwhile. And of course, everyone seemed to know their jobs and were professional in every respect. To Melinda, Melissa, Anna and others whose names I cannot remember we say thank you. To Dr. Swatts who still gives a superb exam while explaining what he sees we say thank you. Thank you to all for a wonderful visit.


StarStarStarStarStar Will Keep coming back! —    (Patient since 2017)

Office is clean, efficient, friendly, and appears to have up-to-date technology.


StarStarStarStarStar The staff is very friendly and the doctor really knows his business —    (Patient since 2017)

The staff is very friendly and the doctor really knows his business. I really love getting my services done at this office and the staff is very knowledgeable


StarStarStarStarStar Awesome —    (Patient since 0001)

Super friendly and accomodating.


StarStarStarStarNo Star Good Eyes —    (Patient since 0001)

Great place to go for eye exams and maintaining eye health.


StarStarStarStarStar great experience —    (Patient since 2017)

I will definitely recommend this office to everyone.


StarStarStarStarStar great experience —    (Patient since 2017)

Very friendly staff, wait time was minimal and all the different tests they did was explained to my son and I. He really had a good experience.


StarStarStarStarStar My daugheter was nervous about her firt eye appointment —    (Patient since 2017)

My daugheter was nervous about her firt eye appointment. She loved it there! I am definitely going to return to this office!!


StarStarStarStarNo Star I was fitted for frames by Melissa who actually had an opinion —    (Patient since 0001)

I was fitted for frames by Melissa who actually had an opinion. Rather than leaving me to my own devices to figure out what looked good (I'm clueless when it comes to fashion & style), she voiced her yeah or nay which makes me feel confident that I have purchased the best possible frames for my face shape and coloring. I enjoyed working with her so much, I also purchased sunglasses.


StarStarStarStarStar Five year olds first eye visit...Huge Success!!! —    (Patient since 0001)

My daughter is five years old and this was her first visit to have her eyes examined. I was very suprised and pleased to see that in the waiting area they had a flat screen television in an alcove with bench seating that was airing Micky Mouse Clubhouse. The staff member that assisted us was very warm and friendly which made my daughter very comfortable. On this visit we saw Dr. Martinson she was fantastic with my daughter. She was very patient with my five year old and was very good with her. The staff member that assisted my daughter with choosing her glasses was very friendly and helpful, and my daughter took to her immediately. Overall I would HIGHLY recommend Eastern Virginia Eye Associates to my friends and family.


StarStarStarStarStar Excellent care —    (Patient since 2018)

Excellent care. Dr. Ramos is very thorough, taking as much time as necessary to make sure you fully understand the details regarding your eye health.


StarStarStarStarStar It was a good experience. —    (Patient since 0001)

It was a good experience.


StarStarStarStarStar I enjoyed everything from walking i to walking out — 

I enjoyed everything from walking i to walking out. Everyone was very helpful and I will defiantly be going back!


StarStarStarStarNo Star Very friendly office staff! —    (Patient since 0001)

Office staff was over the top friendly! Thank you for being wonderful and helping us!


StarStarStarStarStar excellent —    (Patient since 0001)

The staff and doctor were so courteous and professional. Far better than our last doctor and visits to his office.


StarStarStarStarNo Star EASTERN VIRGINIA EYE STAFF IS ALWAYS COURTEOUS AND VERY HELPFUL.  —    (Patient since 2017)

EASTERN VIRGINIA EYE STAFF IS ALWAYS COURTEOUS AND VERY HELPFUL.


StarStarStarStarStar Very nice —    (Patient since 0001)

Everyone was very nice. Got everything I wanted on my glasses Very nice looking building


StarStarStarStarStar Dr. Sullivan was very thorough —    (Patient since 0001)

Dr. Sullivan was very thorough. She explained what was going on with my eyes in terms I could understand.


StarStarStarStarStar Dr. Thomas K. Shahan —    (Patient since 0001)

Very satisfied with my appointment.


StarStarStarStarStar Dr. Sullivan is great. This was the best, most thorough eye exam I have ever had! —    (Patient since 0001)

Dr. Sullivan is great. This was the best, most thorough eye exam I have ever had!


StarStarStarStarStar Highly Recommeded —    (Patient since 0001)

Very enjoyable experience. Clean, high tech facility. Minimal wait time.


StarStarStarStarNo Star Wonderful staff and the doctors are top of the line! We actually learned a lot.  —    (Patient since 0001)

Wonderful staff and the doctors are top of the line! We actually learned a lot.


StarStarStarStarStar I have been a patient since we moved here 7 years ago —    (Patient since 2017)

I have been a patient since we moved here 7 years ago. Everyone on staff is professional and courteous. They are very helpful at helping to decide the best vision options for my lifestyle. They sincerely know me and my family, always asking about us by name when I walk in the office.


StarStarStarStarStar Great Experience —    (Patient since 0001)

No waiting and very in depth exam


StarStarStarStarStar Dr. Swatts —    (Patient since 2017)

He really explained everything they would be keeping an eye on.


StarStarStarStarStar Outstanding —    (Patient since 2018)

The entire staff was professional and courteous.


StarStarStarStarStar Eastern Virginia Eye Associates —    (Patient since 0001)

Very polite. I must say I have never had a more thorough eye check-up/exam in my life. Dr. Swatts is a very fine professional. Yes, I would and I will recommend others to obtain their eye care services from your business.


StarStarStarStarNo Star Good visit —    (Patient since 2013)

The children's area was a nice addition. It made it a "fun" visit for the kids.


StarStarStarStarNo Star Good  —    (Patient since 2013)

We had a positive experience.


StarStarStarStarNo Star 3/13 office visit —    (Patient since 2017)

overall good yearly visit


StarStarStarStarStar Everyone was very helpful,friendly and I wasn't there a long time. —    (Patient since 2017)

Everyone was very helpful,friendly and I wasn't there a long time.


StarStarStarStarNo Star Exceptional Optometry Staff —    (Patient since 0001)

I'm exceptionally particular about my selection of providers for medical treatment. My prior optometry providers include the Bascom Palmer Eye Institute, which was rate the #1 hospital based ophthalmology center for the last 8 years by US News & World Report. I choose EVEA based on my wife's testimony about customer service from the professional staff and recommendation of Dr. Sullivan. My visit confirmed everything my wife said and I will return for my 90 day follow-up visit as a result. I would give EVEA a 5 star rating had it not been for a problem with the Frame/lens department (see above).


StarStarStarStarStar Fabulous center! —    (Patient since 0001)

Wonderful Docs and staff!


StarStarStarStarStar I thought it was very nice of you to give me a gift card to Starbucks because I waited a little... —    (Patient since 0001)

I thought it was very nice of you to give me a gift card to Starbucks because I waited a little longer for the Doctor because she was tied up. I did not expect that but it showed me that you respected my time.


StarStarStarStarStar The visit was a plesant one —    (Patient since 0001)

The visit was a plesant one. The staff was courteous and professional, they put me at ease immediately. Whatever fears or discomfort I may have had it was taken away at once, from the receptionist all the way to the Dr. Ramos. NO COMPLAINTS. It is I who THANK YOU ALL.


StarStarStarStarStar Dr. Ramos —    (Patient since 0001)

Dr. Ramos was terrific in explaining all the results, and the reason why all of those various items were checked. Also enjoyed her very positive, upbeat & cordial demeanor. In addition, Melissa was also very upbeat, positive & cordial in helping me select glasses & sunglasses. Overall, a very positive experience.


StarStarStarStarStar Friendliness of the staff P L U S FREE COFFEE —    (Patient since 2018)

Friendliness of the staff P L U S FREE COFFEE


StarStarStarStarStar Entire staff was very professional —    (Patient since 0001)

Entire staff was very professional.Did not have to listen to staff having "personal" conversations, which I hear in every medical office I have been to. I made an appointment and was promptly taken care of. You accept my insurance and the part I had to pay I felt was reasonable.


StarStarStarStarStar Child Friendly —    (Patient since 2018)

The staff is so friendly and courteous. And, they were patient with my inquisitive, 12-year-old daughter. They answered her questions in a way she could understand. Thank you so much for such wonderful service.


StarStarStarStarStar Initial visit with Dr. Martinson. She did a good job and I will see her again.  —    (Patient since 2017)

Initial visit with Dr. Martinson. She did a good job and I will see her again.


StarStarStarStarStar Question five you may want to look at spelling... —    (Patient since 2017)

Question five you may want to look at spelling...


Reply

Thank you for bringing this to our attention! We have taken care of the correction. We look forward to your next visit.

StarStarStarStarStar Great Service! —    (Patient since 0001)

As usual Dr. Ramos and staff were very professional and caring during my visit.


StarStarStarStarStar Dr —    (Patient since 0001)

Dr. Ramos is excellent about taking time to answer all questions and make sure the patient concerns are addressed.


StarStarStarStarStar Everyone is friendly and respectful of the patient's time —    (Patient since 0001)

Everyone is friendly and respectful of the patient's time. Very professional and take time to explain all there is to know (and more) about my vision and eye health. Truly kind doctors!


StarStarStarStarStar Enjoyed every moment —    (Patient since 2018)

Update, very elegant, classy place. Staff very friendly and I'v told two friends about your place and they will be paying you a visit


StarStarStarStarStar Special Care - Eye Care —    (Patient since 2017)

I would recommend friends and family to Eastern Virginia Eye Associates.


StarStarStarStarStar Everyone was very nice and helpful. —    (Patient since 2017)

Everyone was very nice and helpful.


StarStarStarStarNo Star 01282012 Visit —    (Patient since 2017)

Very pleasurable and informable visit


StarStarStarStarStar great with kids —    (Patient since 0001)

Dr. Martinson was wonderful in working with my six year old.


StarStarStarStarStar Dr. Swatts was great. I appreciated his detailed explanation and recommendations —    (Patient since 2011)

Dr. Swatts was great. I appreciated his detailed explanation and recommendations. I really felt like I was a person not another 15 minute appointment in a busy day. A rare practice. I'm thankful to have found it.


StarStarStarStarStar Best of Best in eye care —    (Patient since 2018)

Most professional staff and Doctors in Hampton Road, Top notch in there field of work,.


StarStarStarStarStar Excellent, as always! —    (Patient since 0001)

We get excellent customer service at Eastern Virginia Eye Associates. They answer all of our questions and provide excellent care.


StarStarStarNo StarNo Star Recent Visit — 

Efficient and organized visit.


StarStarStarStarStar Time well spent —    (Patient since 0001)

Excellent staff; great exam/visit.


StarStarStarStarStar I enjoyed the warmth & friendliness of each person I had contact with in your office —    (Patient since 0001)

I enjoyed the warmth & friendliness of each person I had contact with in your office. This type treatment is very rare these days. As a former busin


StarStarStarStarStar Wonderful Experience —    (Patient since 0001)

Everyone was very friendly & professional. I will refer all my friends & family to your group. Thank you!!


StarStarStarStarStar The staff member who greeted me was extremely courteous and a delight to talk to! I appreciate a... —    (Patient since 0001)

The staff member who greeted me was extremely courteous and a delight to talk to! I appreciate a smile and kind words when entering for an appointment. She is to be commended.


StarStarStarStarStar Saturday Appointment —    (Patient since 2018)

Excellent


StarStarStarStarStar Good experience on my first visit —    (Patient since 0001)

I've struggled finding a good eye doctor and avoided eye exams for two years. I was very pleased with my visit to Eastern Virginia Eye Associates and have already recommended it to family and friends.


StarStarStarStarStar Eastern Virginia Eye Associates —    (Patient since 2017)

Annual vision check visit


StarStarStarStarNo Star RN —    (Patient since 0001)

Above average service.


StarStarStarStarStar Best Optomotrist Experience Overall —    (Patient since 0001)

Staff was more than accommodating and very attentive. Doctor was very informative and personable. I would refer this office to All my friends and family. Best eye exam / visit I have personally ever had.


StarStarStarStarStar Doctor Swatts was great..always informative and helpful with all your eye care needs. —    (Patient since 2018)

Doctor Swatts was great..always informative and helpful with all your eye care needs.


StarStarStarStarStar Very Impressed —    (Patient since 2017)

From check in to check out, everyone I came in contact with was very friendly, patient with my questions, and informative about their field. This was as pleasant an experience as I have had anywhere. Dr. Ramos and her staff are very personable and professional. Very impressed!


StarStarStarStarNo Star not sure what goes here —    (Patient since 0001)

What keeps me coming back is the detail and concern that you show for me and my eyes. I feel like the exam is quite exhaustive.