Reviews

A very cordial, caring and professional office

Aug 22, 2019

Very good, pleased they took the time and covered everything..

Aug 19, 2019

Everyone was very professional and courteous.

Aug 16, 2019

My visit was timely and had good service

Aug 16, 2019

Pleasant, professional visit. Friendly staff.

Aug 14, 2019

Everyone was fantastic! Felt very comfortable!

Aug 10, 2019

same as always. I value this office visit greatly

Aug 10, 2019

Dr. Reschak was amazing with my 1 month old, 3 yr old and myself. My daughter had a tongue tie and I was there to have it looked at to see about whether or not it could be fixed. Being there hormones all over wanting to cry while my husband was at work taking care of this with a 3 yr old was challenging, however the staff took amazing care of our daughter all while helping me wrestling with my hormones and feeling helpless and wrangling my son and dealing with our insurance forgetting to add our newborn. Needless to say it was a long day but they were so helpful, accommodating, and above all caring! I will definitely recommend their office!

Aug 9, 2019

great support and pro all people great

Aug 9, 2019

Outstanding service, thank you.

Aug 8, 2019

Definitely a 5 star rating for this place .

Aug 8, 2019

They did a good job of testing my hearing and checking my inner ear. Everyone was friendly and professional. ruled out some things but still looking for answers as to why I suddenly developed vertigo.

Aug 5, 2019

I was very happy with my visit with Dr. Hays. She explained everything that she was doing and went over what she thought best for my symptoms.

Jul 31, 2019

Great experience ! Love Dr c.

Jul 30, 2019

Wonderful caring environment. I am so thankful that I have been able to be a patient here.

Jul 27, 2019

Fantastic people. No matter how busy they are, you are in and out within reason. Would recommend this place to my friends.

Jul 26, 2019

It was great you worked me into your schedule. I appreciate more than you know. I'm feeling much better.

Jul 26, 2019

You guys were great! Its hard to find nice office staff let alone a doctor who takes time and wants to help you! I would recommend you to everyone!

Jul 18, 2019

This place is amazing! I really feel comfortable taking my daughter to here. They truly have my daughter's best interest in mind

Jul 16, 2019

Very nice !!!! Everyone was friendly and the Dr. was excellent, didn't act like she was rushing and had time for me ...just waiting to hear when my MRI will be.

Jul 10, 2019

Very pleasant atmosphere

Jul 10, 2019

I really love coming to Dr. Reshack's office,, the staff are friendly. Dr. Reshack is a very caring doctor. He is very patient and understanding and takes time to answer all my questions. He explains the procedures and tells me what he is doing in a way that I understand. I highly recommend him to my friends and family! 😍😊😁

Jul 9, 2019

Your technician and office staff very efficient but friendly.

Jul 7, 2019

Excellent staff and very clean. The doctors are very thorough and helpful!

Jul 5, 2019

very caring doctors and staff

Jun 28, 2019

Saw Dr.C for the first time

Jun 25, 2019

I was pleasantly surprised when I had just signed in and then I was called and taken to an examination room. The doctor was great and explained the treatment. I'm very pleased.

Jun 25, 2019

Welcoming and helpful staff, thorough examination.

Jun 25, 2019

The office staff was friendly and greeted me when I came in, my audiologist explained everything she was going too do and we discussed the hearing aids I have now.

Jun 21, 2019

The professionalism and customer service are excellent beginning with the front desk to the doctors. Thank you for your great service!

Jun 21, 2019

I loved the staff and how well they treated my son!!!

Jun 21, 2019

Absolutely love everyone at this office. Great staff and great doctors!

Jun 20, 2019

Was my first visit with a different doctor because the original surgery doctor has relocated. The doctor i saw was up to date with my history and knowledgeable in how to continue my follow up care.

Jun 19, 2019

I always like coming here. Everyone is so friendly and professional. If I ask questions, they are quickly answered. It's only a short wait to see the doctor.

Jun 17, 2019

Glad we came. Glad no problems with his ears, nose or throat. However, he had MRI and CT scan and found out he broke the fifth bone in his neck. He is to have surgery next week. Carol and Terry Jozwiak

Jun 14, 2019

Professional, quick, and courteous.

Jun 13, 2019

I give this office staff a 5 + no waiting all professionals

Jun 13, 2019

Dr. Reschak was wonderful. He was very gentle with our son and took time to explain things to us. He will be who we go to from now on. I highly recommend him.

Jun 12, 2019

I was thourghly impressed with the level of professionalism and friendliness of all the staff that I interacted with.

Jun 11, 2019

I have the best ENT doctor in Dr. Hayes. Very lucky to have her taking care of my ear condition.

Jun 11, 2019

The audiologist we saw for my 4 yr old was wonderful! She was so patient with him, even when he wasn't by the end of his hearing exam lol she was super sweet and helpful. Staff was really nice.

May 30, 2019

Dr. Reschak is amazing. Most of our family sees him and he is a great and very caring doctor. He always lets us know exactly what is going on and what the plan is. Thank you for taking care of our family.

May 24, 2019

I thought all the nurses were nice. The Doctor spent 5 min with me, and kept saying should have got in earlier, twice, I called but soonest was my May14th appt. Was not very relieved, was suppose to get a Catscan, have hear nothing. Dr. did not even say what the problem was.

May 22, 2019

Very efficient and courteous. Would recommend you to my friends and family should the need arise

May 15, 2019

Very nice office, cheerful staff... I will reserve the rest of my review for after treatment but so far so good!

May 15, 2019

Great service. While I was waiting for my appt, I got a call for an earlier day as was promised if one up. I had a service appt and my hearing aids work like new.

May 14, 2019

Dr. C is absolutely PHENOMENAL!!!!

May 14, 2019

Dr. Hayes is always professional and kind. She listens to you and recommends appropriate treatment.

May 13, 2019

I love Dr Robbins. He has been with my family for 30 yrs

May 11, 2019

Dr Robbins and Staff at ENT Surgery Associates are wonderful people. A superb Doctor that solved a critical issue, did a fantastic job, was very open, communicative and provided outstanding follow up care. All of the support staff were friendly, caring and also had a sense of humor and just good people.

May 10, 2019

Loved the personal care and help. My Doc was nice and friendly. Made my anxiety ease. Will recommend

May 3, 2019

I loved everything about it..the nurses and doctor were all very nice and down to earth. They took the time to explain everything to me in detail so I would know what to expect. I would definitely recommend.

May 3, 2019

BIG SMILES, GREAT DOCTORS, SMILING AND EFFICIENT OFFICE STAFF, CLOSE TO HOME!!!!

May 2, 2019

I felt I was in good hands with Dr. Hayes. She was thorough in her exam and was very knowledgeable in the area of my concern. Dr. Hayes has a professional demeanor. My only disappointment was the doctor not following up on my opening comment that I was there to talk about multiple issues. She pursued the one I was able to mention, but did not inquire what my other concerns were. I will bring them up in my next visit.

May 1, 2019

Very friendly and prompt! Used terms you could understand and step by step process!! My son and I have both been patients and he wasn’t scared at all!

May 1, 2019

Dr C is straight forward I enjoy that

Apr 30, 2019

Good visit ,good staff see ya in oct 2019

Apr 28, 2019

I was very please with the Dr. and everyone that works there. Very informative, really care about your patients. Thank You

Apr 26, 2019

Dr. R was absolutely wonderful. He was able to get a foreign body out of my 6 year olds ear without her crying.

Apr 23, 2019

It was the best experience I have ever had at a doctor's office!!! I didn't have to wait long, the staff was so nice and Dr. Hayes was very compassionate and took the time to listen to me. Dr. Hayes makes you a part of your health care decision, which is very important to me. I highly recommend this office, especially Dr. Hayes and I will definitely tell my family and friends about ENT Associates!!

Apr 22, 2019

I really enjoyed meeting Dr. Robbins and his team. Great sense of humor and made me feel at ease. Explained everything to me in a way I could completely understand. I truly appreciate this kind of doctor/practice!

Apr 19, 2019

I was very pleased with Dr. Robbins and his staff. They took care of the problem I was having and gave advice on how to keep it from reoccurring. Highly Recommend

Apr 19, 2019

I appreciate how you always find a way to get me in.

Apr 18, 2019

I was very pleased and impressed with everyone. Dr. R was great. My ear eas feeling better as I was walking out the door.

Apr 17, 2019

Dr Hayes is very kind, gentle , caring. We have a plan established for what steps will happen next

Apr 17, 2019

My appointment was excellent!! Everyone was so cordial and helpful and my visit was relaxed and comfortable... definitely recommend ENT Associates!!! Mary McMurray, Grand Blanc

Apr 17, 2019

Good service, intelligent doctor.

Apr 17, 2019

Dr. Reshack is great but the office really lacks accommodations for children in the waiting area and I have always had to wait at least 30 mins past our appointment times.

Apr 16, 2019

Always excellent, timely and professional.

Apr 16, 2019

Very friendly staff, very supportive and understanding doctors. Fast scheduling

Apr 16, 2019

I love the reminders of day and time of my appointment by email or text. Everyone is so helpful and nice.

Apr 13, 2019

I would have given a 5 but I had to wait for 45 min after my appointment. Other than that, Dr C is wonderful and easy to talk to. The staff was very courteous.

Apr 12, 2019

Nancy was so informative and though. I am most thankful for this wonderful opportunity,

Apr 12, 2019

people were very pleasant. dr.was great took her time and explained what she was doing. receptionist was very quick and kind.

Apr 3, 2019

Nancy is extremely knowledgeable and helpful.

Apr 3, 2019

Outstanding overall service. Communication from all aspects was excellent. Even reminders with regards to after appointment follow up and actions very much appreciated.

Apr 2, 2019

My appt was quick and helpful, and the doctor was very nice and explained quite a bit to me.

Mar 29, 2019

GREAT PLACE! Everyone I have encountered at this office has been very nice and professional. The wait has not been bad to get an appointment or to be seen once there for the appointment. Dr. Reschak has never made me feel rushed. He explains things in detail, takes his time and is truly concerned about follow up care. Always answers my questions and concerns without making me feel rushed.

Mar 27, 2019

The wait was longer than expected but yet worth the wait. Dr Reach an was prepared about my issues from my last year ago visit w/Dr Hayes. He took good time in explaining my plan n checking out my nose/sinuses. Very happy w/my visit & look forward to my continued care. I also will refer their business!!

Mar 27, 2019

Dr. Reschak is great to work with! This is our second time seeing him with our 11 month old for two different reasons and each time he has been great. We appreciate his compassion and ability to explain the issues we are having. Thank you so much!

Mar 27, 2019

This office is wonderful. While our normal doctor was out on medical leave they still squeezed us in to check on my little guys ears. Come to find out it was tonsillitis and not his ears (this time), so my love was still treated and better in no time. I’m so appreciative of all this office does for my babies!

Mar 24, 2019

I really like Dr. Reschak. He was very personable and listened to me. He explained what he was doing and made me feel quite comfortable.

Mar 20, 2019

I know it’s common thinking that going to a Doctor’s appointment is grueling and often times a painful experience. However, I enjoy this experience every time I visit Dr. Reschak! The entire staff are friendly and personable. It’s almost a treat to go! I feel like Dr. Reschak is interested in my opinions and is genuinely caring for my health. Yes, you should come here.

Mar 20, 2019

I think your office is really great and feel very comfortable with the staff and alway the wonderful care I get.

Mar 18, 2019

It was so refreshing to meet a doctor who seemed to care about her patients. Staff was very friendly, too.

Mar 14, 2019

Wish I would have known sooner to come to my appointment an hour early just to fill out the forms. It was after my appointment that they sent me a link in my e-mail to fill out forms online but by then it was too late. Two hours after my appointment time I finally saw a doctor only to learn nothing was wrong with my ear yet it still hurts. Total waste of time. Doctor was friendly however Medical assistants not so much.

Mar 13, 2019

Dr. Reschak and his team are Fabulous. I am expierencing hearing troubles:( He is magical. I am Grateful <3

Mar 13, 2019

Friendly staff, great doctors

Mar 6, 2019

My experience with this office (ie, doctors, staff, policies/procedures) have been excellent. My doctor is on leave and the doctor who saw me in her absence was just as wonderful. They speak to you with respect and explain things in a caring manner.

Mar 6, 2019

They have a beautiful office with a wonderful team of kind and compassionate staff and doctors. We took my 15 month old son in for a visit and it was extremely efficient and kid friendly. Everyone was very nice and professional.

Mar 4, 2019

Very happy I went to doctor to get my situation addressed.

Mar 1, 2019

I was impressed with Dr. Chmielewska. She was kind & respectful. She was efficient with her time but I did not feel rushed when asking questions.

Mar 1, 2019

Seemed nice and professional. Answered questions and informative.

Feb 27, 2019

Need to listen more on history. Take time not to be in a hurry.

Feb 27, 2019

Very friendly office. Also efficient.

Feb 26, 2019

Dr. Chmielewska was absolutely amazing. Went above and beyond to make sure the issue I came to her with got solved. She made sure I was comfortable and felt safe before doing anything. Extremely happy she is my ENT doctor.

Feb 26, 2019

I was very pleased with the staff. they were very friendly and set my appointment within two days of me walking into the office. The staff at Ear Nose Throat & Plastic Surgery Associates were very friendly. My appointment was set within two days of walking into the office. Dr. Robbins has an excellent bedside manner. He gave me a very in depth explanation of the cause of my ear problems and also informed me my nose had been broken sometime in the past. I had no idea this had happened. Dr. Robbins took his time with me and answered all of my questions,

Feb 22, 2019

I AM VERY HAPPY WITH DOCTOR ROBBINS

Feb 21, 2019

Everyone at your office is wonderful. Rachel is very caring and thorough.

Feb 21, 2019

I had my problem tooken care of. With no problems.

Feb 20, 2019

SO very happy my Dr recommended this practice

Feb 19, 2019

Excellent service! Would come back!

Feb 14, 2019

Dr. Reschak seemed to know his job well and is working on my problem.

Feb 14, 2019

The visit was very pleasant and efficient.. short wait time is always appreciated!

Feb 12, 2019

Great staff, nurses and doctor. Always listen, help when they can and always take the time to discuss and explain proceedures. Sometimes have a few chuckle's.

Feb 8, 2019

It was a great experience from the moment I walked through the door!! Absolutely loved Dr. Robbins! He was vey personable, funny, caring, and down to earth. I highly recommended his office.

Feb 8, 2019

Dr. Chmielewska was right on point with diagnosis, symptoms, and took the time to treat nd discuss my condition thoroughly. Great doctor.

Feb 7, 2019

The staff is very professional and the checkout girl was especially friendly. Dr Robbins is wonderful!! VERY knowledgeable, gentle, personable. Preappointment pack and directions was very helpful since I am a new patient.

Feb 5, 2019

The staff was very welcoming. I was surprised how quickly we were seen being a specialty office I expected to have to wait. We were in and out rather quickly as soon as we went back to the room we were seen.

Feb 5, 2019

Everyone was very nice, and helpful. If I have any problems I will go back and see Dr. Robbins and his staff.

Feb 5, 2019

I believe everything webt soothly. I was called in close to appointment time. Rachel was pleasant, professional and thurough.

Jan 31, 2019

Excellent friendly staff. No waiting.

Jan 30, 2019

Nancy was very quick to identify problem with my hearing aide and corrected it very quickly.

Jan 30, 2019

Excellent service performed

Jan 30, 2019

I don't understand this request. What are you looking for? Feedback about your web site or visit?

Jan 29, 2019

Professional, polite and kind people all around!

Jan 25, 2019

Dr. Raschack was very thorough, explaining everything as the exam progressed; his bedside manner is gentle and caring; he is easy to understand; I left understanding my treatment options and next steps and all of my questions were answered; ; the entire appointment process was well managed.

Jan 24, 2019

Super experience, great doc! Very through!

Jan 23, 2019

Every appointment I have ever had or service received has been very enjoyable . The entire staff that I come in contact with make me feel like I'm visiting old friends..

Jan 22, 2019

Your office and staff are great. All of my experiences there have went very well and the issue was resolved.

Jan 22, 2019

The wait is ridiculously long. If Dr. Robbins wasn't so good with my daughter, I would go elsewhere.

Jan 22, 2019

The appointment went well , we didn't wait long and the exam was great ,everything was explained.

Jan 18, 2019

I could not have asked for a better experience. The office staff was kind and helpful, and Dr C was very knowledgeable, asked lots of questions and listened to my answers with consideration and knowledge.

Jan 11, 2019

Thank you for everything. Happy someone finally listened to me and maybe some relief in sight.

Jan 10, 2019

Nancy did a quick and informational job to resolve my hearing aid problem

Jan 9, 2019

Was able to get our newborn in the same day we called! Service was great and the staff was wonderful with our 2 year old! As a nurse myself I am very critical. The staff here is very experienced. Highly recommend!

Jan 8, 2019

Nancy was great,in and out within a reasonable time.very satisfied

Jan 8, 2019

Very professional. Doctor Robbins diagnosed my problem and relieved my anxiety.

Jan 8, 2019

The associated at this office are so compassionate and take special care of each and every patient. The office personal are also very nice and helpful. I have enjoyed each visit I have had to have with all my children.

Jan 6, 2019

Dr. Hayes is the best. Very patient and understanding. Highly recommended.

Jan 5, 2019

Dr.C IS AWESOME! Staff is very helpful, knowledgeable, and concerned. I highly recommend them! I will never go any place else again.

Jan 4, 2019

Great place, very caring and fast service

Jan 4, 2019

Dr. Hayes was very informative to me and explained what she was doing in test and results.I was very pleased with Dr. manner.

Jan 3, 2019

Dr Chmielewska is excellent and the staff is efficient and friendly. I would not hesitate to recommend ENT Associates.

Jan 3, 2019

Friendly, professional staff; clear medical information provided, plenty of opportunity to ask questions. Would definitely visit the office again.

Dec 28, 2018

Throughout 2018 the care and compassion I received from Dr Robbins and staff is why I am doing so well today. I cannot thank them enough. Good tidings to all. Kenneth and Karen Moore

Dec 22, 2018

Great with kids. Love this office.

Dec 15, 2018

Nice office, friendly staff

Dec 14, 2018

I have been to many, many ENTs over the years. Most recently I've seen another local ENT for the past 10 months. I came to Dr. Reschak looking for a new ENT for a second opinion on a surgery but also to potentially transfer care. I am so happy I was recommended Dr. Reschak - he was fantastic, I felt important (he actually took time with me, did not feel rushed or "just another patient"), and I felt immediately like I could trust him. He explained to me in detail my CT scan/what it meant, treatment options, the entire procedure and what to expect... things you would hope for in a doctor but unfortunately are all too rare these days. Needless to say I scheduled my surgery with him and will be transferring care to him from here on out.

Dec 14, 2018

Nice inviting atmosphere. Very professional but not too much. 5 star practice.

Dec 13, 2018

Wonderful people! Very professional and very attentive and caring. I would not hesitate going back if I needed to.

Dec 11, 2018

It was a good visit I found out what I needed to know I was happy with my visit

Dec 11, 2018

Dr. Hayes was great she answered all my questions an I now have a good understanding of what my plan is

Dec 6, 2018

Nancy Albee provided excellent diagnostic services to determine and correct the malfunction which occurred with my Hearing aid

Dec 6, 2018

Dr. Reschak is a great doctor! He is very thorough, and I never feel rushed during my time with him. He answers every question I have, and makes sure I have an understanding of what is being explained to me. I highly recommend his services.

Dec 4, 2018

Enjoyed meeting and having Dr. Robbins and his staff treat my husbands ear problem. They got him in within 2 days after my Dr. called them. Definitely will recommend them.

Dec 2, 2018

The STAFF was great, Dr Robbins was excellent.

Nov 30, 2018

I was very happy with my visit. Dr. Chmielewska did a comprehensive evaluation of my problem, explained several possible procedures to me, and I felt 100 percent better after my treatment!

Nov 28, 2018

After seeing many ENT specialists in my lifetime, I have come to trust Dr. Robbins with my ear problems.

Nov 23, 2018

Everything was great do not need to change anything

Nov 22, 2018

i was very pleased with my first visit to ent I was greed with a pleasant smile and my wait time was outstanding they called me in early then my appointment time doctor Monita Chmielewska was very pleasant she made my visit that much more pleasant

Nov 16, 2018

It is wonderful to have the appointment reminders, etc available.

Nov 15, 2018

Very friendly staff and I felt comfortable being there.

Nov 13, 2018

Test was quick without any problem.

Nov 8, 2018

Your whole team is great! I appreciate how gentle you were with my 2-year-old. I will definitely recommend to anyone with ENT needs!

Oct 30, 2018

Doctor C is so nice to always help.

Oct 25, 2018

This was my first visit to ENT Associates-I didn't know what to expect. The staff was great. My appointment was with Dr. Reschak, I felt comfortable with him immediately.

Oct 25, 2018

I have always been treated very well in this office, the staff is very friendly and welcoming! The Doctors are Great!! I have recommended Doctor Robbins to many family members and friends!!

Oct 19, 2018

Dr. Robbins was great!! Awesome bedside manner for my little guy, made him feel comfortable. Very friendly and upfront about what he was going to do. Would highly recommend, especially for little children! Office staff very welcoming and friendly!!

Oct 19, 2018

I feel at ease with Dr Reschsk, totally trust his judgment,

Oct 17, 2018

Great Service, Knowledge and Expertise in all areas

Oct 12, 2018

From the minute I called to get an appointment to the time I left the office after seeing the doctor, I was treated with EXCEPTIONAL customer service from everyone!! Would HIGHLY recommend this office to everyone I know! Thank you, your kindness is much appreciated!!!

Oct 11, 2018

If I had to leave this survey a few months ago it would have been TOTALLY different. My previous experience had been HORRIBLE. However, this visit was with a new audiologist (Rachel) who was EXTREMELY professional. She made every attempt to resolve my issues and even allowed me to speak with an the office mgr. so I could voice my concerns regarding my previous few visits.

Oct 10, 2018

I liked the diagnosis and the tests came back well, but i still had questions. My ear condition didn't get better because the doctor said it would and I still got much more from the internet then i did here.

Sep 24, 2018

Took it upon myself to make this appt. with Dr.Robbins. He diagnosed my problem perfectly. After an appt. with family doctor, urgent care visit to no avail or relief.

Sep 23, 2018

I had an excellent experience . The entire staff were so nice, helpful, and totally professional.

Sep 21, 2018

Great visit thanks so much

Sep 18, 2018

Dr. Reschak was amazing! Easy to talk to and made me feel very comfortable. Very knowledgeable!

Sep 18, 2018

Very nice and went right to work and found out what was wrong and got me right out love this doctor and the way she runs things.

Sep 14, 2018

Appreciate the fast followup

Sep 13, 2018

I had a great experience at ENT Associates. All staff, including the doctors, were very friendly and made me feel at ease. Dr. Reschak was very thorough and I felt confident in his diagnosis. He did a great job of explaining why I was feeling the way I was. Overall it was a great visit.

Sep 11, 2018

Friendly, professional and really nice people. Dr. Robbins was great. Kind, friendly, funny very professional and informative.

Sep 7, 2018

Exemplary care and much appreciated

Sep 7, 2018

Your office was able to work me into the schedule quickly. Dr Chmielewska was extremely thorough in her examinatination of a large nodule on my thyroid. She addressed a secondary nodule that was ignored by a previous surgeon (not affiliated with this office). She went over and above by contacting the radiologist and verifying the primary nodule was not aggressive looking. She handled my case with urgency and did an excellent job with my surgery. I would highly recommend Dr Chmielewska and this office.

Sep 7, 2018

Staff and dr were all professional but friendly.

Sep 7, 2018

Great doctor's and staff, but always a wait.

Sep 6, 2018

This was my first visit to ENT and it was a very pleasant first impression. Staff was friendly and doctor was super and personable. Hearing test tech was also great. No wait time, prompt and professional.

Sep 6, 2018

I had a long wait but they apologized profusely. They were very short staffed. I can understand that and happy they told me why it took so long.

Sep 5, 2018

We had a great experience here. The support staff are exceptional and caring. We got into see the doctor right on time and got all of our questions answered. Couldn't have asked for a better appointment.

Sep 5, 2018

My experience was great the staff was very professional and my appointment was prompt

Aug 31, 2018

Dr. R is excellent. I saw him a year ago for a different problem. This time also, he seemed to know what is causing my issue. Hopefully the meds will work

Aug 30, 2018

Was very impressed with the staff, very friendly. Did not have to wait long for the doctor. This was my first visit and I thought Dr. C was very thorough.

Aug 27, 2018

Always prompt, friendly service. Considerate of patients time.

Aug 22, 2018

I LIKE DOCTOR ROBBINS VERY THORAL TAKES HIS TIME WITH YOU. PLUS LETS YOU ASKED ALL THE QUESTIONS YOU WANT. I TELL EVERYBODY ABOUT DOCTOR ROBBINS. IF THEY NEED A E N T PERSON

Aug 21, 2018

I enjoyed my experience in the office. Everyone was nice and helpful.

Aug 18, 2018

Thank you..it was a pleasure to meet Dr. Robins

Aug 17, 2018

Great service! Dr. let you know what he was going to do before he did it. Courteous and very pleasant.

Aug 17, 2018

Very friendly, caring , helpful, explaining everything step by step . Great staff and Dr is Great . I would recommend to all my vocalist friends !

Aug 15, 2018

In my case, everything went fine.

Aug 10, 2018

I had a very nice, welcoming experience. This was my first visit with this office. Dr. Hayes was very friendly and compassionate.

Aug 9, 2018

You took care of me very well I am very happy but the only thing that I was a little discouraged about what’s happened to wait over an hour just to get my hearing checked now I understand they only probably have one room where they can do that but if my appointment was for 3 o’clock .That room should’ve been available thank you

Aug 7, 2018

Working with Nancy in Audiology was wonderful. She listened to my concerns and worked with my hearing aids until I was satisfied. Nancy also talked with me about the newest technology which would allow me to have privacy when talking on my cell phone. No more turning the phone to the loudest setting or putting the phone on speaker to talk with others. I cant wait to get my aids that have bluetooth capabilities so I will be the only one to hear my phone calls. Thank you so much Nancy!

Aug 3, 2018

Dr. Robbins was amazing. He was warm, personable, and genuine. He thoroughly explained the laryngoscopy procedure as he did it, and he was just as thorough as he explained the diagnosis and treatment to me. The staff were all courteous and the communication between the staff in the front and the clinicians and doctors in the back was well coordinated and the entire practice ran efficiently. I was definitely impressed.

Aug 1, 2018

I was very pleased with Dr. Hayes and all the staff. I left feeling far better than whe. I came in.

Aug 1, 2018

The nurse was very nice and the doctor was very nice. He knew what was wrong and correct the problem right away. Thank you very much

Jul 31, 2018

Excellent doctor and a very friendly environment

Jul 25, 2018

Last week I met Dr. Chmielewska in the middle of the night to stop a major bleed post tonsillectomy as see was on call for the hospital. I was not originally a patient of this office but I am now. She was so comforting and thorough even in a chaotic and emergent situation. She explained everything quickly and efficiently when needed and made sure to take the time when things settled down to go back over information more thoroughly. Her kind personality has made my recovery a lot easier and to say she has incredible bedside manner would be an understatement. If only I could go back in time and have seen her for the original surgery! I was also checked in on by Dr. Robbins when Dr. Chmielewska couldn't be there the next day after surgery. He is also a very kind man with exceptional bedside manner. You can tell the physicians in this office love what they do and are meant to be doing it! I heard the staff interacting with children while at my follow up and they seem to be very family focused. They have a beautiful office and a kind and efficient staff as well.

Jul 25, 2018

Excellent staff and excellent personnel

Jul 25, 2018

Thank you for the reminders in email and text messaging.

Jul 19, 2018

Staffs performance and interactions were professional and courteous.

Jul 19, 2018

Saw me in a timely manner. Much appreciated

Jul 18, 2018

Very friendly and caring staff!

Jul 16, 2018

My audiologist is Nancy. She was very helpful resetting my hearing aids. She also took the time to explain how the app works. Very friendly and helpful.

Jul 15, 2018

Loved my experience here....i got in quick and Dr Hayes was very thorough and professional...

Jul 11, 2018

My last appt. was very informative and efficient & I'll be looking to a return visit, Dr. was very through and answered all my quesion's, & staff was very courteous and my visit was short with a short tome in waiting room.

Jul 7, 2018

Top most, office staff and assistants friendly efficient and kind. Loved that you could actually talk to a person and dial right into office in an emergency. Dr. Robbins top drawer doctor and explained everything. Everyone seemed to like their job and it showed.

Jul 5, 2018

I was treated very well. And we have a plan going forward for the issue at hand. You we the first of other To suggest a cause for the issue.

Jul 3, 2018

I was anxious about my appointment but it all went well.

Jun 29, 2018

The office, the staff and the doctor who I seen, was all exceptionally friendly, very nice, will recommend to all my family and friends, thank you

Jun 29, 2018

Very thorough exam..great bedside manner..answered all my questions

Jun 27, 2018

Very good experience. No rush, Doctor Robbins took plenty of time to discuss my issues and a plan to help me.

Jun 26, 2018

Follow up visit after surgery on my right ear..

Jun 25, 2018

Please see comments below.

Jun 20, 2018

I love the doctors in this practice. I was a patient of Dr Marchetta and he was wonderful. When he retired I was a little concerned about who my new doctor would be. I am now a patient on Dr Reschak and I love him. He is very caring

Jun 19, 2018

Dr Chmielewska is an amazing doctor. She is kind and compassionate. She takes the time to listen to my concerns and is very thorough. The wait is short and staff are efficient.

Jun 18, 2018

Absolutely love this company!! They were so sweet to my kids! My one year old Noelle held her hands out to the Doctor and he held her the entire visit then walked around the office showing her off!

Jun 15, 2018

Dr. Reschak is great, and knows his stuff. My son came in with a broken nose and Doc was able to figure out what was broke and where very easily. My son unfortunately has to have surgery next week, but we are grateful Dr. Rechak will be doing the surgery.

Jun 14, 2018

I had a tune up for my hearing aids. Nancy Albee was great as always. My hearing aids were made new again and I got some parts for them. All the staff is very helpful, friendly, and professional.

Jun 11, 2018

I found Dr. Robbins and his staff to be wonderful! They were all so kind and helpful, and made me feel comfortable.

Jun 10, 2018

I came in, hoping for the best & expecting the unknown, & surprise, I was treated EXTREMELY well by everyone connected with this practice, from the time in the door until the time I left.The front office is great ,and the procedures, testng and care were definitely beyond my expectations. They were great!

Jun 9, 2018

I was totally pleased with my visit. Dr C was extremely thorough & informative. I found the office staff to be friendly & helpful.

Jun 8, 2018

I like the doctors there and the staff

Jun 5, 2018

Smooth and Satisfying Patient Experience!

Jun 4, 2018

Professional & friendly. Short wait time.

Jun 1, 2018

Professional and caring staff and doctors. Always do their best to improve my hearing capabilities and explain my situation, expectations and limitations. Dr Robbins is my doctor and I highly recommend him to all my friends and family. No one has been disappointed with their visit.

May 31, 2018

Very friendly office staff Dr. Hayes was very nice and explained everything she was doing she also has a gentle touch which i greatly appreciated!

May 31, 2018

I was greeted warmly by front desk personnel. I didn't even get papers filled out before being called to back. My experience with Dr. Hayes was pleasant,as was my experience with audiology.

May 31, 2018

Dr. Chmielewska was very professional and thorough in my exam. I did not feel rushed and all my questions were answered with appropriate details, even personally walking me through my sinus scan, that she made available, so I could visually see the nature of my condition. Dr. Chmielewska respected my own preferences for the treatment options available to me, and I felt supported that the Dr found my opinions valid and appropriate given my circumstances and past experiences. I thoroughly enjoyed my visit! Thanks...

May 31, 2018

Nice clean office, fast service and great doctors.

May 31, 2018

I always love it when I'm seen on time for an appointment.

May 30, 2018

Very efficient from check in to check out. I would recommend your service in a minute. Thanks Frank Horvath

May 28, 2018

Staff was amazing and friendly and made my daughter feel comfortable and also have fun... Great experience

May 17, 2018

I believe ENT Associates deserves a five star rating. They are always friendly but still professional. After seeing my doctor, Dr. Robbins, I feel like I have visited an old friend and feel very confident in his exams and what he tells me.

May 15, 2018

Excellent customer service!!

May 11, 2018

Nothing to review everything was fine, I will give your service 5 *****.

May 10, 2018

always great service.People friendly considerate of your time. Solves problems. Appreciate Dana

May 1, 2018

Dr Reshak is always interested in what I have to say. He truely wants to help. He explains everything so I understand 100% of what I need to when I leave.

May 1, 2018

Great place,everyone very friendly. Not a long wait to get back to see the Dr,and thats was GREAT.

Apr 30, 2018

I had a 1:15 pm appointment, saw the doctor about 1:45 pm, which now days is not unreasonable. Dr. Reschak was very pleasant chair-side manner. He explained each procedure before doing procedure. My earwax problem was resolved. He also instructed me on what I needed to do to prevent another problem. Office personnel was friendly, respectful, and helpful. I was very impressed with my visit.

Apr 13, 2018

Very kind,courteous and proficient doctor and staff. The doctor took time to educate and show me pictures of an upcoming surgery.

Apr 12, 2018

We had a very pleasant experience. The staff was very helpful and made us feel comfortable and answered all our questions. Dr. Reschak made me feel comfortable and explained everything so well. He took time to answer my questions and we didn’t feel rushed in our appointment.

Apr 11, 2018

I felt that the staff and doctor made me feel very welcome and right at home in your office. I was very impressed how professionally the office was run and how nice and friendly everyone was to me.

Apr 10, 2018

I really like the new doctor, she is very friendly and very professional.

Apr 9, 2018

My Family had a wonderful experience with The ENT Doctors and staff. They exceeded my expectations by a long shot. Thank You!

Apr 7, 2018

We saw Dr. Reschak to get my son's tubes in and from the consultation to surgery and follow-up, the doctor and office staff have been amazing!

Apr 4, 2018

Friendly staff and Doctor. Got right in. I actually enjoyed my visit today! Looking forward to my next visit.

Apr 4, 2018

Great staff!! Excellent Physicians that have top notch bedside manner and truly care about their patients! Enough cannot be said about this group!

Mar 28, 2018

Everything was great. Thank you

Mar 23, 2018

ENT Associates has totally changed the way our youngest child views going to the doctor. Appointment times are kept on schedule and the wait is always minimal. The office staff is extremely knowledgeable, friendly and easy to work with. The office itself is always clean and well kept. We truly appreciate the way ENT Associates do business!

Mar 22, 2018

I rate u 5 stars because that is what u earned through service diagnosis and making it possible to hear birds chirp in the morning lol thank you!

Mar 22, 2018

I've brought all of my kiddos here (1 for ear tubes, 2 for lip/tongue ties) and I'm always impressed and thankful for Dr. Reschak and his assessment and treatment.

Mar 21, 2018

I was treated very well by all staff. The Dr. waited to here what I had to say and after exam gave a specific succinct treatment plan which I intend to follow.

Mar 19, 2018

Very welcoming and professional

Mar 17, 2018

It’s always a weight off my shoulders after coming in. All the staff is amazing and thorough and have always taken excellent care of my son!

Mar 16, 2018

Good visit, helped my issue.

Mar 16, 2018

better,but still a work in progress

Mar 13, 2018

We had a long wait. Otherwise OK.

Mar 12, 2018

Very short time once in room to see Dr. Staff and Dr very pleasant and professional. Highly recommend.

Mar 7, 2018

My daughter, Morgan was very happy with the Audiology appointment. She is excited to pick up her Green/White Spartan ear molds. Go Green!

Mar 7, 2018

This is a very friendly and timely office. I have not had to wait for long periods of time in the waiting room. The doctor I have seen is very responsive to my needs and listens to my concerns well.

Mar 6, 2018

Left the office in a bit of shock with several questions that I would like to ask now regarding my hearing loss. I was not prepared for the results and was a bit confused.

Mar 1, 2018

The staff and Dr Robbins were extremely professional and very easy to understand.

Feb 28, 2018

Great--on time and everyone is friendly! Of course I have been seeing Dr. Robbins for years and I have great respect and confidence in him!

Feb 28, 2018

From the time I walked in the door till the time I left, everyone I encountered was professional, friendly and efficient.

Feb 24, 2018

I am very pleased with Dr. Reschak, and his staff. I came in to have him look at a suspicious lump in my throat, and he was very nice and patient with me, as I had a lot of questions and was nervous about the procedures they were about to perform. He was very thorough with explanations when I asked him to explain, and I didn't feel rushed like I normally do in most doctor offices, as if I'm an inconvenience. The facility was very clean and everyone was nice and very willing to help. I would highly suggest this office!

Feb 22, 2018

Very happy with the service. Doctor's and staff very professional.p

Feb 21, 2018

ALL I CAN SAY IS DR ROBBINS HAS BROUGHT ME A LONGGGGGG WAYYYY. I GUESS YOU HAVE SINUS YOU WILL HAVE PROBLEMS. BUT I AM VERY GRATEFULL TO HIM. THIS HAS BEEN A LONG BATTLE FOR ME AND I AM SEEING THE LIGHT. THANK YOU DR ROBBINS OF COURSE I WOULD REFER DR ROBBINS

Feb 21, 2018

Wonderful experience, as always!

Feb 20, 2018

Excellent service. Excellent staff. Comfortable waiting room.

Feb 17, 2018

Dr was late. Felt I was barely looked at. Had her diagnosis before she saw me

Feb 15, 2018

Very good experience. I was seen on time

Feb 14, 2018

Doctor and staff were wonderful to my wife and I. Many thanks. I left with positive thoughts.

Feb 9, 2018

Everyone was very professional and efficient. No wasted time, lots of good information.

Feb 8, 2018

Dr Reshak is a good listener, very smart, friendly, knowledgeable, and explains thoroughly what he is doing throughout the physical examination. He understood my condition very well and explained the steps we needed to take in order to determine the best solution. The staff at his office were all very helpful and pleasant to work with as well. They were able to answer all my questions and make sure I knew how everything was being planned for my treatment.

Feb 6, 2018

This was a great experience with friendly staff, and a knowledgeable physician. The office was clean and professional; the staff smiled, and the appointment was on time and efficient. Highly recommended.

Feb 6, 2018

I had a very pleasant experience at the office. Your staff was kind and courteous.

Jan 29, 2018

Very friendly and prompt service. No extended waiting is awesome!

Jan 28, 2018

Pleasant staff. Dr Raschek was wonderful.

Jan 26, 2018

I was in to see Dr. Reschak for an ongoing sinus problem. He was very pleasant to talk with. He showed me my scans and was very through going over everything in terms I could understand. When it came to treatment he wanted to go other routes before even thinking surgical treatments. I was very pleasantly surprised by how happy I was with this appointment. Will definitely refer friends and family. Thank you to Dr. And Staff

Jan 18, 2018

My first visit and I was so impressed! Everyone was very nice & very helpful! Dr Robbins was nice & very knowledgeable...and sat down to talk to me at my level!

Jan 11, 2018

Five star - - - Service was and has always been excellent. Waiting time is never long. Patient care is great! The staff is very pleasant and professional. Everything was explained. And all questions were clearly answered.

Jan 11, 2018

Very nice staff, and Doctors

Jan 10, 2018

I was very happy for the expeditious handling of my case. The office staff was efficient and pleasant. All in all it was a much more calming time than I feared. Thank you

Jan 8, 2018

We appreciate you fitting us in last minute, but waiting in the back room for almost 1 hr is not right. If I didn’t have 💯 trust in the drs at this facility......

Jan 5, 2018

I was very pleased with Dr. Robbins. He took time to explain to my husband and myself my situation and my options. I was also happy that he referred me to a University of Michigan doctor who has more experience with the type of tumor I have.

Jan 5, 2018

Great service. We had an appointment for my 5 y/o son to get ear wax removed. There was minimal wait time in the lobby and only 2-3 minute wait time in the patient room. Dr. Reschak was very good with my son, explained things to me, was patient, and very kind over all. Excellent efficiency and bedside manners. As a physician myself I will be definitely referring patients to him.

Jan 5, 2018

Dr. Robbins is very professional and through in his examinations. He take time to explain your conditions in a way that you can understand them.

Dec 29, 2017

Thorough, professional and respectful. I feel like I'm going to get the answers I'm looking for.

Dec 22, 2017

Very informative. Good experience. Great staff.

Dec 22, 2017

Very friendly atmosphere

Dec 20, 2017

Great staff. Very helpful and explained things thoroughly so we understood everything.

Dec 19, 2017

I highly recommend ENT Associates. Yesterday was my first visit. I had previously visited a different ENT Doctor who diagnosed quickly, explained little, dismissed my issues, and felt no need to recommend any further course of action. At ENT Associates, Dr. Reschek was thorough, kind, explained things in terms I could understand, and set out some diagnostic testing to see further into my ear issues. I was so very pleased.

Dec 19, 2017

Completely satisfactory appointment and exam. Dr Robbins and Staff were friendly and professional. I felt very comfortable.

Dec 12, 2017

The staff at ENT Associates are very friendly through your whole visit. Dr. Robins takes time to explain everything and makes sure you understand.

Dec 11, 2017

Everyone was so nice. Dr and staff were highly professional and I would recommend them without a doubt!

Dec 8, 2017

This is one of the best ENT office I have been to and I have been seeing ENT's since I was 5 and this office has a very friendly office staff and very nice and polite doctor's... I have only been there a few times but I would still refer my family and friends to this office....

Dec 8, 2017

The staff at Ear, Nose, Throat & Plastic Surgery Associates were courteous, friendly and efficient. They made my appointment pleasant and informative. Dr. Robbins was knowledgeable and explained my situation very clearly in simple language.

Dec 6, 2017

Great regular Routine visit for my Coclear nucleus 5 implant

Dec 4, 2017

Dr. Robbins was extremely compassionate and professional. I highly reccommend him!

Nov 30, 2017

ENT is a well run facility with proficient staff members.

Nov 30, 2017

Very professional and caring staff. Service was prompt and doctor was very knowledgeable.

Nov 29, 2017

Doctor Chmielewska was so great with the kids. They adore her. She tried conservative treatments before jumping into doing surgery.

Nov 29, 2017

Very professional and thorough. Addressed all of our concerns and explained things simply. We were seen within 5 minutes of our scheduled appointment time, too!

Nov 29, 2017

Everything was First Class! From the front desk greeting to walking out the door to my car!

Nov 22, 2017

I have a great doctor. I get wax removed from my left ear every six months. My previous doctor made it a painful experience. Here it was painless and everyone is wonderful.

Nov 22, 2017

AWESOME! The doctor was so nice and he shook my hand and just mad me feel at ease.

Nov 22, 2017

Everyone was amazing from the front desk to the doctor. When my 6 year old walks in scared and leaves wishing Dr C could be his “all the time” doctor, that says something.

Nov 20, 2017

I was very pleased with all facets of my recent visit. Dr. Robbins and Nancy were very friendly and professional in explaining my hearing situation. Office personnel were also very friendly and courteous. The office atmosphere is very warm and inviting. Nicely done team!

Nov 14, 2017

Made an appointment to have the wax build up removed from my ears.

Nov 13, 2017

I was able to secure an appointment more quickly that most specialists and was very gratified I did, as my treatment is time sensitive. In other words, had it been one more week, I may have lost my hearing!

Nov 11, 2017

Dr. Hayes was wonderful with our daughter. She explained everything to me and made me feel comfortable with our decision proceeding with surgery. All the staff were great as well treating our daughter excellent.

Nov 10, 2017

wait time was bearable. once in the office the Dr was thorough and explained everything so I could understand what the problem was.

Nov 8, 2017

Very satisfied with exam.

Nov 3, 2017

This is the best run office I have ever been too:) the staff was all very friendly and helpful and just on top of their game.

Nov 2, 2017

Wonderful customer service by both the support staff and the Doctor.

Nov 1, 2017

Friendly, knowledgeable staff

Nov 1, 2017

very good service, short wait time, friendly office workers.

Oct 30, 2017

It was a very pleasant experience. Wonderful workers there.

Oct 27, 2017

Everyone was thoughtful, pleasant and supportive. It was a nice experience.

Oct 26, 2017

The Doctor was so patient with our 2 year old. He made it a game, and addressed all of our concerns without a single tear from our little guy!

Oct 25, 2017

The appointment was for my daughter and Dr Reschak took a great deal of time listening to and explaining everything. He offered follow up care and made us feel important and welcome.

Oct 25, 2017

Very Timely did not have to wait long.

Oct 19, 2017

Didn't have to wait long to be seen. Although I was very nervous, Dr. Robbins was patient with me and answered all my questions. I felt confident that Dr. R. is an excellent doctor and I am getting the best care ! I was handed off to two other staff who answered all my questions and made me feel they were listening.

Oct 18, 2017

I appreciate the only presence however it should have been explained or offered upfront. I inquired about online options. Otherwise everything was great!

Oct 11, 2017

Caring staff from start to finish.

Oct 9, 2017

Dr.Hayes is a great ENT doc! Would highly recommend to anyone looking for a next level ENT physician.

Oct 9, 2017

Incredibly professional and courteous staff, beautiful office, and exceptional doctors. Very impressed with Dr Reschak, his bedside manner, his knowledge and ability to discuss our issue and recommended procedures. He’s great with children - our 2 year old was his patient and she warmed up to him well. Great group of healthcare professionals!

Oct 7, 2017

The entire staff was very pleasant and informative. Every question I had was answered so I could understand. I never felt hurried and almost no waiting time.

Oct 6, 2017

rating = Very Good Nothing to change this visit

Oct 6, 2017

After caring for three (3) generations of my family; Dr. Marchetta has taken a well earned retirement. Needless to say I was somewhat apprehensive to meet my new physician Dr. Chmielewska. I should never have had a doubt Dr. Marchetta would leave us in good hands! Hats off and thank you all.

Oct 5, 2017

Dr. Robbins has taken care of my every needs. I have every confidence in the world with him

Oct 5, 2017