ENT Associates, Grand Blanc, MI
Drs. Reschak, Chmielewska & Hayes
1348 Reviews
Just stopped in for a cleaning. Quick, friendly and glad I did. Thank you.
Mar 28, 2024
Great staff. Always helpful and knowledgeable
Mar 26, 2024
one hour fifteen min wait
Mar 24, 2024
I was very comfortable with the staff and the professionalism. And, I was very comfortable with the doctors attitude and resulting diagnosis.
Mar 20, 2024
The staff and Dr. Chmielewska was perfect for me!
Mar 12, 2024
Friendly and knowledgeable staff that made you feel comfortable. Clean and comfortable waiting area. Overall, great experience that I would highly recommend to anyone pursuing ENT services.
Mar 12, 2024
Thank you so much for allowing Dr C to see me quickly. Last night was the first time in over 20 years that I could sleep without a donut pillow for my ear and it feels so good. To think she found the hard wax buildup on my eardrum is amazing and I truly am grateful. Thank you, again.
Mar 8, 2024
Always explains completely so everything is understandable! Always friendly, wish other facilities were as good !
Mar 8, 2024
The nice and caring staff makes the visit welcoming
Mar 7, 2024
I’m not sure how to feel. Their check in process is poorly run there really should be a sign in sheet and then you be called up when it’s your turn, instead people are standing everyone confused. The doctor who did the hearing test was wonderful. The checkout was great as well and I liked that lady a lot. Dr. Hayes was okay. She talked way to quite and fast for me to understand well. She just doesn’t have a warm demeanor about her. Not a horrible experience but also the not the best.
Mar 6, 2024
I met with Dr Natalie Brooks for a follow up visit on my hearing aids. She listened carefully and made appropriate adjustments based on my experiences.
Mar 5, 2024
Dr. Natalie was very attentive to my needs and helped with adjusting my hearing aids. I left the office totally satisfied! All the while she was very pleasant and always had a smile on her face !!
Feb 29, 2024
Every one was pleasant and friendly. Dr. was kind and considerate...explained thoroughly.
Feb 28, 2024
Very pleased with my service
Feb 27, 2024
Alexa (and Sara!) are great! They are efficient, knowledgeable, and very friendly. I also like the short wait in the lobby
Feb 22, 2024
Exceptional visit with Doctor Monika Chmielewska. She was very thorough in her examination. She is a very kind and informative professional physician. Thank you for the excellent service and your fantastic personality.
Feb 21, 2024
Great comfortable experience
Feb 20, 2024
Dr. Reschedule is such good doctor. He listens and is very thorough in his exams and explains everything. The staff is professional and polite. I recommend them if you need an ENT.
Feb 18, 2024
The doctor was excellent, and his advice was spot on. I have a follow-up appointment with one of his associates on 2/19/24
Feb 18, 2024
I could not be more pleased with my experience here.
Feb 17, 2024
Dr. Hayes is a wonderful caring doctor. Her assessment of the patient illness is thorough and efficient. She spends "time" with her patient and does not rush out to her next patient. When I leave her office, I feel that I am in good hands. In today's medical world, Dr. Hayes is one in a million - THE BEST! The staff is the same way - efficient in meeting the appointment needs and caring when you are in the office. They all are a 10+++++++
Feb 17, 2024
Friendly and efficient staff, great doctors!
Feb 15, 2024
Physician and staff are always friendly and throughly explains everything.
Feb 15, 2024
Dr. Hayes and staff are professional, knowledgeable and caring. Its truly a relief to find a doctor who cares and listens. The staff is also caring and attentive. Thank you for renewing my belief in the medical care.
Feb 14, 2024
am Lhasa to wait 40 minutes that isa long time for a mourning appointment
Feb 14, 2024
Sarah helped me understand my aids clearly so I could go home more secure in using them.I appreciate .that.
Feb 13, 2024
Highly skilled and very knowledgeable Doctor and staff. Follow through was excellent. Dr. Chmielewska has a wonderful bedside manor, cheerful attitude, and committed to patient care.
Feb 13, 2024
All staff are so caring and amazing so helpful. Also Doctor C is amazing always takes time to listen and treat me with respect and listens as well as she is treating me at this time and she is on top of everything just love you guy
Feb 9, 2024
Dr Hayes is a wonderful ENT . She is thorough and listens. For me she has been a God send with the ear pain I had for way to long . I very highly recommend her .
Feb 9, 2024
Very friendly and professional. Very short wait time. Always a very pleasant experience.
Feb 7, 2024
Dr. Hayes was very kind and informative at my first appt. to your office.
Feb 7, 2024
It is a very comfortable office and all of the staff is very friendly! the Doctor (Monica) is also very friendly and knows what she is doing! The only problem I have had there is waiting in the office up to an hour before seeing the Doctor--not always but often enough.
Feb 4, 2024
The staff was professional, pleasant and prompt. The doctor quickly rectified my situation which immediately brought relief to my discomfort. Thank you!!!
Feb 4, 2024
I have been coming to Dr Reschak since my son was 4 years old. He is now 16. Dr Reschak is the best. Very helpful and caring.
Feb 1, 2024
Dr. Reschak was very nice and thorough in his exam. I felt comfortable.
Jan 31, 2024
Very professional and very informative.
Jan 29, 2024
Dr Chmielewska is wonderful.
Jan 26, 2024
We love the staff and DR's but we waited 50 minutes for an appointment that last less than 3 minutes. Our scheduled appointment was for 4:30 and We didn't see a doctor until nearly 5:20.
Jan 26, 2024
Staff was very friendly. Dr. C was very thorough and explained everything so that it was easy to understand. I would recommend them to family and friends.
Jan 26, 2024
Served quickly, friendly, competently, and thoroughly.
Jan 25, 2024
My first visit with Dr Reschak was absolutely like a miracle for me! I’ve gone for many yrs to a ENT Dr but never had NO pain with visit until now! I’ll be a patient for the rest of my life. When I checked out I was told “ welcome to the family” unbelievable. I waited 4 mos and it was worth the wait for sure!!
Jan 24, 2024
They took me in right away when I need my hearing aid serviced. They are always helpful.
Jan 24, 2024
I wish this office could be my Primary Care Doctor and not just a once in a while specialist- Dr. Reschak was the most educated, well spoken Doctor I have been to. Answered every question I had and made me feel validated and cared for.
Jan 24, 2024
Always a very pleasant visit! Amazing from check in to check out!!
Jan 24, 2024
on time, through and caring.
Jan 24, 2024
The Dr. and entire staff were great
Jan 23, 2024
The staff was very friendly, efficient, and knowledgeable. We appreciate them getting our daughter to be seen for a same day appointment. We left knowing our treatment plan and felt very thankful and confident in the care.
Jan 19, 2024
they got me in for vertigo
Jan 18, 2024
Ear, Nose, & Throat Associates provided excellent care for my initial visit. Audiology testing by Dr. Sarah Schlunegger and medical examination and interpretation by Dr. Cynthia Hayes were expertly engaged, sensitive, and empowering. The doctors were on-time with the appointment and offered very helpful directions for the next steps I will need to take.
Jan 18, 2024
Came in for a hearing aid adjustment without an appointment. They took me in and within 15 minutes I was on my way. Friendly and efficient.
Jan 18, 2024
1990 I had a prosthetic put in my ear January 7 2023 I was in an auto accident months later and up with ringing in my ears the young doctor Junior was going in to repair or replace the prosthetic, because thinking it got damaged from the car accident he got in there I had to do is tighten up a wire and now I hear no more ringing my hearing has approved I wasn’t in no pain whatsoever and when I had the surgery in 1990 I was so much pain I was in miserable pain and I was suffering for a long time I asked him I said 1990 I will recommend this doctor. He has great bedside manners. He does listen to patients because after surgery he was make sure I was ready for pain medication , I was in a lot of pain but I wasn’t thank you. I found the perfect doctor. everyone at the hospital everyone in the doctors office is so sweet and kind and care about you. I couldn’t ask for better people. Dr. you have a great team.
Jan 18, 2024
Very pleasant experience. Treated with friendly staff and doctor, short waiting time. Left with confidence that my condition was addressed.
Jan 18, 2024
Very professional and courteous staff, this was my first visit and I left feeling confident
Jan 17, 2024
I always have a great appointment with Audiologist Sarah! She’s knowledgeable, professional and friendly and explains everything from testing to results in detail. I appreciate her!
Jan 17, 2024
I appreciated the "new" service of making an appointment to only get my ears cleaned. I was able to make the appointment much sooner than I expected and I was literally "in and out". Hope this options continues.
Jan 14, 2024
Nothing but excellence from check-in to checkout!
Jan 12, 2024
Great Communication, called to change appointment Time and Date, they fit Me right in. Receptionist didn't acknowledge Me, until I came up to the check in Window to ask if I needed to sign in. Was not comfortable with everyone in the waiting room overhearing My personal information at check in.
Jan 12, 2024
I'm deeply impressed by the kindness and patience of every staff member from intake to discharge. Especially considering the challenges of working with the elderly. Although I had to wait 6 weeks to see Dr. Chmelewska, I would do it again. She has a gift of encouragement that is consoling and yet optimistic providing hope. It is evident that the staff is modeling her behavior. Dennis Pennell
Jan 11, 2024
My service is always fantastic. The two ladies that are the audiologist are so caring and helpful. I always leave happy and very satisfied. Keep up the good work
Jan 10, 2024
Everyone was very helpful and pleasant. Dr Reschak explained the issue I was having in detail and I was confident on what I had to do after leaving. Not that the visit took long,but I had a great power nap in the office chair.
Jan 5, 2024
Dr. Reschak at ENT Associates is wonderful! He spent time discussing my history and did a thorough examination with specific plans for follow up. His nurse and office staff were very pleasant, helpful and competent. It was a refreshing appointment with a doctor and staff that cares about the welfare of their patients. I am happy that I was referred to him.
Jan 5, 2024
One of the best overall experiences I can remember with a doctor.
Dec 30, 2023
Good people, knowledgeable and friendly. I felt like Dr took her time with me. It is difficult to feel like this is the right place for me though, due to the extreme wait time to schedule an appointment.
Dec 28, 2023
I was very pleased from the initial phone call, to getting an appointment the same day, I also received a loaner earing aid so I can still hear for work. Very professional, Thank You !!!!
Dec 28, 2023
Dr. Hayes is very caring and thorough. She patiently provides explanations and answers questions regarding your health. The office staff is very friendly, and the office runs efficiently.
Dec 26, 2023
Very concerned and caring.
Dec 16, 2023
A great staff. Every person was friendly, knowledgeable and helpful. Dr C is the greatest. The best bedside manner.
Dec 15, 2023
professional and courteous
Dec 13, 2023
Doctor is very knowledgeable and listens very well. Support staff is fantastic.
Dec 13, 2023
Treated with respect and excellent care
Dec 13, 2023
I felt I received truly caring, insightful and professional Care yesterday at my appointment with Dr Hayes. She was willing to answer all of my questions pending further testing. My hearing loss has become worse over time and she has given me hope of being able to hear better in the future.
Dec 12, 2023
Totally professional and friendly appointment with Sarah S. Issue / concerns with hearing aids taken care of.
Dec 12, 2023
We brought our 2 year old in for a consult for tubes and possible adenoid issues. Dr. Hayes was great with her and us as parents. Our daughter had just woken up from a car nap and was a bit grumpy and Dr. Hayes remained calm and respectful of her! Never did she get frustrated with her lack of cooperation at times.
Dec 12, 2023
Always a stress free visit thanks to the friendliness of the staff and how well they handle my toddler.
Dec 8, 2023
Highly recommend. My son has had to see him 2 times and he’s done all he can and got him in immediately so he’s out of pain!
Dec 8, 2023
Got me in quickly and took care of the situation painlessly. Everyone in the office is so friendly and wonderful
Dec 7, 2023
Thank you so very much for such a quick app’t. Time was of the essence and you helped me so much by allowing me to see Dr Bojrab at your office. Your staff was so very kind and caring. Thanks!
Dec 6, 2023
We were so impressed. Our little one needed fast action and despite the fact that we were coming in at the end of the day everyone was very kind, warm and patient with her.
Nov 30, 2023
I was hoping to get some help from the doctor, on my plug up nose and the feeling of a kind of pain that is very annoying in my throat 😑
Nov 30, 2023
Always a good experience. Your physicians communicate well and allow for questions/discussion. Staff is friendly and efficient.
Nov 28, 2023
I was treated with the utmost respect and care. This is a wonderful place for ENT issues
Nov 28, 2023
Always treated with respect from the receptionist to the doctor. Checkout works with you when scheduling follow-up appointments.
Nov 23, 2023
I appreciate Dr Hayes and office staff at ENT-prompt with appointment and very Cary Dr.
Nov 21, 2023
Everyone was very nice and there was little to no wait to see the doctor.
Nov 16, 2023
5 stars all around to a quick and competent staff. And, a special thank you to Dr Reschak for his incredible expertise in taking care of my health issue!
Nov 13, 2023
Appt. Was right on time. Everyone was so helpful and nice. Listened to my issues and got me in quickly for follow up treatment as well as making sure all my necessary appts were done in my insurance deductible time period. Highly recommend this group.
Nov 12, 2023
Wonderful service and fantastic staff!!
Nov 8, 2023
cythia is alwas truthful and great. the stff is excellent. no long wait time is very nice in this day .
Nov 6, 2023
My apt was very thorough, professional and helpful.
Nov 3, 2023
I have always had a good experience with my Dr. as well as others on the staff at ENT and associates. They listen and provide solutions as well as providing referals.
Oct 31, 2023
Its a happy office everyone is helpful and caring
Oct 31, 2023
As always, very good service.
Oct 29, 2023
Best ENT in the state of Michigan! Dr. Hayes is an Outstanding Physician that cares about her patients! The staff there is also "Top Notch" as well!
Oct 27, 2023
There is simply not enough of you to go around! My Primary Care Physician referred me to you with the request that I be seen sooner than later. I ended up being later because my transportation was unreliable. I was pleased with your quality and service and relief came sooner than I expected. Thank you. I hope you have a "Bring your child to work" day, because more of you are needed.
Oct 26, 2023
My Dr was very kind and I really liked her. If necessary I would go back to see her.
Oct 24, 2023
We had a great first visit to this office. My 5 year old felt very comfortable. The staff were all pleasant and great with her. Dr Reschak was very nice and did a great job explaining things.
Oct 23, 2023
My appointment went well in all respects. I did not have to wait long, and the doctor took his time with me… Explained anything I asked him. It was a pleasure.
Oct 19, 2023
Everyone I have dealt with at ENT. Has been so nice professional and helpful
Oct 17, 2023
Dr. Monika Chmielewska, D.O. is very attentive and makes you feel like she is listening and understanding your medical needs. The office atmosphere is professional and they always have a smile. A positive environment to bring your ENT healthcare needs. Thank you Dr. Chmielewska!
Oct 15, 2023
Dr very personable & professional. Explained my diagnosis & what I was to do.
Oct 11, 2023
I am the type of person that gets very nervous every time I have to do something new. As soon as I walked in your office everyone made me feel very comfortable and treated me very very well.
Oct 11, 2023
Arrived early and was called right in. Treated professionally. Questions I asked were answered. Adjustments seem to make difference.
Oct 6, 2023
Great personnel. Shoots from the hip. I felt like they were taking my needs personally. I look forward to my next visit
Oct 3, 2023
Taken care of efficiently and professionally.
Oct 3, 2023
Geat Service every one was very friendly for my first visit.😃
Oct 1, 2023
We were seen very close to our appointment time. Dr. Reschek was very kind, thorough, and stayed to answer any questions we had for our son’s tonsillectomy. Office staff was great, too!
Oct 1, 2023
Am extremely pleased with my experience with Dr. Monika C who is always on point at diagnosing the problem and fixing it. My opinion “she is the Best “! THANK U DR. C !!
Sep 29, 2023
Great visit, staff was very friendly and my Dr is terrific.
Sep 28, 2023
The staff and Dr. Hayes are very friendly and respectful. Dr, Hayes listened to what I had to say about a problem I have with my right ear and fully explained what could be causing the problem.
Sep 27, 2023
I was very happy with everyone there. Everyone was so nice. Dr C. I immediately liked her, very nice and thorough. Explained things to me as she went through things with me. I would definitely refer my friends and family to go to that practice if in need of a Specialist for ears, nose, and throat issues. Thank you for making it a great visit.
Sep 26, 2023
Oh my goodness, I can hear again. Thank you. Every time the road noise bothers me it tells me my hearing is better. Every time, I am in a crowd, I know that my hearing is better. My right ear was almost deaf. I talked too loud, like hearing challenged people do. I have quieted down. I can hear the birds in the trees and the crickets. Life is good!
Sep 22, 2023
The office staff are friendly and caring. Dr. Reschak listens and is thorough. He really helped me to recover from some horrible vertigo episodes.
Sep 22, 2023
I was so impressed with my visit. I brought my 1 year old and everyone from the receptionist, to the technicians, to the doctor himself was amazing with my son. Everyone was so friendly, it was easy from start to finish. I also left feeling informed and confident of the next steps for my son's medical journey.
Sep 21, 2023
I was very satisfied with my visit
Sep 21, 2023
Because you were so pleasant and helpful.
Sep 21, 2023
I had been experiencing ear pain and had already seen my primary care physician and been prescribed medications without complete relief. I was given the next available appointment and only had to wait a few days (of course this was over a weekend and labor day, I have wonderful timing! LOL)
Sep 18, 2023
My Name is Mildred Edwards. My visits with Dr C are always very informative, cordial, and informative. I am very happy with her service and will continue to see her as long as it is necessary! Thank you!
Sep 7, 2023
Was welcomed and very comfortable with the doctor
Sep 7, 2023
Dr Chmielewska and her team are very friendly, caring and professional in their approach to patient care. I would highly recommend Dr. C and her practice for anyone having ENT issues.
Sep 7, 2023
Dr C is very nice and explains completely what needs to be done
Aug 30, 2023
The audiologist, was very helpful and professional. She explained my hearing condition and options for hearing aids very clearly. She took the time with me to explain and answer all my questions and concerns. She was very nice with a great personality.
Aug 30, 2023
So when I got back home and looked up my hearing aids and started wearing them. It was a nice improvement. I believe I'll be wearing them on a regular basis now.
Aug 25, 2023
Doctors and staff are very friendly and welcoming! My daughter felt so special getting to pick out “so many stickers!!!”
Aug 24, 2023
Dr. Natalie was very helpful in setting up an appointment to review my hearing aids before they went out of warranty!! She went beyond what I expected in explaining the situation. Thank you !!
Aug 23, 2023
I greatly appreciated all the services that I rec. during my apptmt.! I had my hearing testing, my ears cleaned, and was examined by Dr. Monika Chmielewska. She and the audiologist were very thorough and clearly explained the results of my testing and gave me several options moving forward.
Aug 22, 2023
I arrived at 10:45. Gave my name, ID, and insurance card to the lady at the front desk. She took my picture for my records. I filled out the papers I was given and returned them to the front desk. When I was finally called back, I was told that they thought I wasn't there. I don't understand how this could happen.
Aug 18, 2023
Everyone was friendly, courteous and helpful. The appointment was prompt. Highly recommended.
Aug 18, 2023
Busy practice-long lead time for appointments—unfortunately understandable given the current shortage of physicians in our area of service. Overall, very well run practice. Minor adjustments could move it to excellent.
Aug 15, 2023
Not a long wait and all of the staff was friendly, knowledgeable and informative
Aug 13, 2023
Everyone was friendly and helpful. Dr Reschak was very professional and efficient. Feel that a good job was done for me.
Aug 4, 2023
Shaline was friendly and helpful as I set up my surgery. Dr Hayes did a fabulous job fixing my deviated septum. She gave clear instructions and was calm and encouraging the day of surgery. She was thorough and gentle removing my stents. All in all it was a great experience!
Jul 29, 2023
Always satisfied with the results and solutions they provide and thankful I can refer others
Jul 28, 2023
The staff was very friendly, helpful and professional. There was no waiting for my appointment. Dr. Reschak was very thorough with his exam, and explained things very well. He was very nice to talk to. This was my first visit and it was a pleasant experience.
Jul 28, 2023
Great knowledgeable and courteous Dr. Hayes helped me along the process of my deviated septum from the initial check up to the postop check up she has done a great job of making me feel comfortable along the way, and went above and beyond to make sure everything went well. Now for the staff from the lady that you first deal with the receptionist, she is very nice has a great smile and got me checked in quickly. The lady who helped me set up my appointment for my surgery was also amazing and working with my schedule and making me feel comfortable with the operation ahead of me. I would recommend this ENT office to everyone.
Jul 27, 2023
Dr. Rausch is so caring. He explains things so I can understand my issues. He offers many different options. The office staff are all welcoming and friendly. I highly recommend this practice!
Jul 27, 2023
I enjoyed my visit, it was very helpful and I knew everything I needed to do, the office was a bit slow and I waited longer then expected but the care was great.
Jul 26, 2023
Great service. You always do your best to accommodate your patients in a timely manner. Friendly courteous service
Jul 25, 2023
Got right, describe what was going on with my ears, and the doctor took care of it.
Jul 25, 2023
Extremely helpful with explaining my situation. Prompt,courteous,excellent staff.
Jul 21, 2023
Dr. Dennis Bojrab did an amazing job. He’s absolutely wonderful!!!
Jul 20, 2023
Dr Reshak was knowledgabe, thorough and amiable.. He offered me alternatives and helped me make a decision that I feel was right for my situation.
Jul 19, 2023
Good service. Little wait time.
Jul 18, 2023
I enjoy the people there and my doctor is amazing.
Jul 18, 2023
Everyone is great? First class professional organization. Thank you all.
Jul 13, 2023
Worker there was nice and friendly with me. My wait was not long to see the doctor too.
Jul 13, 2023
Everything was just fine.
Jul 11, 2023
First of all everyone was FRIENDLY! And I don't always get that at other medical offices. Second, the front desk gals explained everything I was going to ask before I asked! Third, I actually got into my appointment at a decent time; THAT made me happy.
Jul 11, 2023
The whole staff was very friendly and professional.
Jul 7, 2023
Very nice office with pleasant staff.
Jul 7, 2023
Great experience. It's a treat to actually have a doc listen to me and explain procedure thoroughly.
Jul 6, 2023
Very professional and helpful. Appreciated the service.
Jun 28, 2023
I was very satisfied with my visit I believe I've finally found the help I've been looking for for 8 months
Jun 28, 2023
As always it's a pleasure to have a good appointment at ENT.
Jun 23, 2023
All staff were pleasant and efficient from checking in to checking out. The audiologist was very nice and explained things clearly. The wait to see Dr Reschak was thorough and went over my results and explained everything so I understood. I would highly recommend.
Jun 22, 2023
Dr. C is excellent but the wait is not so good.
Jun 21, 2023
Very friendly and knowledgeable staff. Overall a very pleasant experience.
Jun 20, 2023
They didn't just tell me what was wrong. They told me how to fix it and saved my life.
Jun 19, 2023
The office staff are quick and helpful. Dr. Hayes is the absolute best. She looked at my issue, took a biopsy, and got me out quickly. She’s very down to earth and I wouldn’t hesitate to recommend her.
Jun 17, 2023
Check in and check out was a breeze. Dr Hayes was amazing and was very patient. She took time to ask many questions, listen to my answers and then listened and answered my questions as well.
Jun 16, 2023
Called in April for an appointment for an ear problem; didn't get appoinment until June; UNACCEPTABLE. Once at appointment everything was efficient, expediate, professional etc.
Jun 14, 2023
Dr.C was fabulous! Very kind, caring g, and knowledgeable.
Jun 6, 2023
What a top-notch office and crew, very efficient and supportive.
Jun 2, 2023
Doctor Chmielewska is the best! The staff is very kind, courteous and engaged. Always have a good experience.
Jun 2, 2023
Went the extra mile for me yesterday, it was appreciated!
Jun 2, 2023
Doesn’t allow me to change the star rating, but for the particular visit, I’d give it a 2. I enjoy the location and love Dr. Monika, and those I interact with for my appointments. This particular visit was regarding the balloon sinuplasty procedure in-office. I knew there was probably going to be a little discomfort and pressure given the procedure. I like to assume I have a decent tolerance for pain. The numbing agent was applied and initially I had no real discomfort. However, during the procedure, it became excruciatingly painful. I could feel the instrument moving and pushing and expanding. I did express there was pain. A 2nd set of the numbing was applied, but to no avail. At this point, I’m in tears from the pain and couldn’t help but say profanities out loud during the course of it. I pretty much felt everything that was being done. I was in tears, crying in the chair after the procedure at what just happened. I was given tissue to wipe the tears and the blood from my nose. I hate to use the word, but the experience and pain I endured during this procedure was traumatic. I couldn’t help but cry when checking out and leaving with my sister who was advised to drive me afterwards. I’m still in a bit of disbelief/shock to the level of pain from this.
Jun 1, 2023
5 star rating. Entire process, including doctor and staff very professional and helpful.
Jun 1, 2023
Received an appointment the next day after my request. It feels good to have the wax removed from the ear that was plugged.
May 28, 2023
Wait time was a bit too long. Although my visit and treatment was worth the wait !
May 26, 2023
Everyone was friendly and helpful, answering all my questions.
May 26, 2023
excellent physician and great office staff
May 26, 2023
Dr. Always thorough and explains everything. Staff is always very nice.
May 24, 2023
Very thorough. Took her time explaining things and due to my case recommended seeing a plastic surgeon rather than gamble with a repair that might not work. I’d recommend them.
May 17, 2023
My experience at this office was excellent! Dr Hayes and her entire team were very friendly and efficient.
May 17, 2023
Dr. C is awesome. I always feel comfortable and heard. Her staff is always friendly.
May 16, 2023
Dr C is really a great doctor. Sort of a long wait (but all drs offices are similar so not that bad)
May 11, 2023
I was very pleased with the entire staff. They were prompt, knowledgeable and very pleasant. I would recommend this medical group to all I know in need of this expertise.
May 2, 2023
Everyone was nice & kind. Dr C explained what she thought was causing my problem and she addressed another issue. Everyone was timely in a well run office!! Thank you -
Apr 30, 2023
I appreciate that the doctor is trying to get to the root of my problems. Finally a doctor that is interested in solving my issues.
Apr 27, 2023
I was extremely happy with the results of my last visit! I feel I’ll be able to travel if I want to & be able to understand anyone I meet much better! My audiologist did a great job!
Apr 26, 2023
Doctor Hayes was very thorough in examining me and than listening to the symptoms that I presented to her and getting the right diagnosis of what was going on.
Apr 26, 2023
Professional. Thorough. Completely explained exam and results.
Apr 26, 2023
Very timely and thorough. No long waiting time. Everyone I met was professional, competent and friendly. I felt respected.
Apr 26, 2023
We had a great visit. Everyone was very professional and had positive attitudes. Dr. Hayes is very kind and patient with her patients.
Apr 25, 2023
Always pleased with their professionalism and the results.
Apr 24, 2023
The atmosphere in the office is very positive and everyone gave a smile:)
Apr 24, 2023
It was a very easy visit to your facility. Every one was very accommodating and welcoming. I really appreciated the easy going and friendly greeting and treatment I experienced.
Apr 20, 2023
Dr. Hayes is the most patient and caring doctor that I have ever met! I have a terrible gag reflex and she continued to comfort me and take her time until I was able to control it! She is very knowledgeable and efficient! Thank you for making a difficult situation into a comfortable experience!
Apr 20, 2023
he first time I met Dr. Hayes, she helped me find my throat cancer very early so that I could be treated without surgery. This time she helped me to understand my ear infection and we are taking the proper steps to rectify the problem.
Apr 17, 2023
Courtesy & on time, very thorough.
Apr 11, 2023
Dr. Reschak was very kind and explained every step of the process to my daughter. The office staff was wonderful.
Apr 9, 2023
I thought the office staff was wonderful, I felt the friendliness went I first walk in ! My doctor was great, she made me feel comfortable and explain my options to me so I could understand!!
Apr 9, 2023
Dr. Monica is my go-to ENT specialist who always gets it right!
Apr 6, 2023
This is a very efficient office.. Everything is on time. The staff and Dr. Hayes have excellent "bedside" manners. My ear problem was resolved and I was on my way within the hour.
Apr 6, 2023
Dr. Hayes was amazing!!!!! She took her time with me and explained everything. I did not feel rushed. She answered all my questions and made me feel very relaxed and comfortable. Pauline Goldberg
Apr 5, 2023
Everything went great. My problem solved in minutes. Thank you ENT!
Apr 2, 2023
Rachel is always helpful and pleasant. I never have much of a wait once I check in.
Mar 30, 2023
Very helpful, explained everything, showed me what they were going to do and why they hafta do it that way.
Mar 29, 2023
The front desk staff were amazing quick and so friendly, and the doctor was amazing.
Mar 24, 2023
Everyone has always been helpful, pleasant, knowledgeable and compassionate.
Mar 17, 2023
Doc and all the staff are really friendly and easy to talk to.
Mar 16, 2023
Attentive and professional staff and physician make this an ideal office to take care of all ENT needs !
Mar 13, 2023
The staff was friendly and inviting. Dr. Reschak was very informative and explained my health issues clearly with a direct plan of action. Thank you, ENT Associates for your care and concern for me as a patient and individual.
Mar 12, 2023
really like audiologist. very helpful
Feb 23, 2023
Visiting ENT for checkups has helped me to adjust to having hearing aids. Sarah is so helpful in understanding any issues and making any adjustments. So worth my time to visit ENT.
Feb 23, 2023
Thank you for seeing my daughter Fiona on such a short notice and taking good care of her. The procedure worked well, and she able to nurse much better!
Feb 22, 2023
Staff was great and thorough, my daughter loved getting the coloring book explaining everything and it helped ease her fears of her upcoming surgery.
Feb 16, 2023
Everyone was very nice, they made every effort to ease my concerns and took all the necessary steps to give me the best possible response to my health issues. I would definitely recommend them to anyone ❤️
Feb 14, 2023
Everyone was very pleasant and helpful. The technician explained everything before and after the tests and answered all my questions.
Feb 8, 2023
It was a great appointment. Sarah was very confident and made us very at ease.
Feb 7, 2023
Excellent experience. The staff was thoughtful and thorough. The Physician was informative and explained findings and treatment well. I feel very confident in the care received.
Feb 7, 2023
The staff was friendly and professional. My questions were answered so that I understood the information.
Feb 5, 2023
They were able to tell me that Dr. Reschak would be late and gave me the option of rescheduling. I stayed and they updated me twice about the time he should arrive. I was brought back within 15 minutes and saw the audiologist first. When the doctor arrived I was seen promptly. Was given plenty of time to understand my diagnosis and treatment. My prescriptions were ready at the pharmacy when I arrived. All went very well.
Feb 5, 2023
As the last patient of the day I had to wait over an hour and 1⁄2 for my appointment. Really didn't care for that.
Feb 5, 2023
My first time at the office. I was pleased, the office staff was professional. Dr. Hayes explained everything to me and gave me options.
Feb 5, 2023
I had a great experience. Everyone was extremely nice and friendly. I would definitely come back.
Feb 5, 2023
Excellent personnel from receptionist to nurses and Dr. Reschak.
Feb 3, 2023
Everyone was extremely nice and helpful! Now I see why it’s a wait to see the doctor, she’s awesome.
Feb 1, 2023
The staff is very friendly and efficient. Dr Reschak is a wonderful doctor who really helped me with my health care issue. He really listens! I did not wait long at all; they value the time of their patients.
Jan 27, 2023
Provider proved arrogant in her approach and rather dismissive upon completion of gathering of info. It made me feel as if the problem was too small for her and once she suggested a referral to a different professional the approach turned into “what else do you need to know so that we can move on with our day”. Very disappointing. Not a lack of knowledge problem, rather a people skills issue. Perhaps focusing on the patient and not the bottom line would be more suitable to running a successful practice. Best of luck.
Jan 26, 2023
waited too long in the waiting room
Jan 24, 2023
Very courteous to me and my family they even gave my great-grandson some stickers to play with
Jan 22, 2023
They were very thorough and accommodating in every aspect. I felt heard and comfortable.
Jan 21, 2023
It was my first visit to this office. Everyone was very friendly. I did not have to wait very long either.
Jan 20, 2023
Staff friendly, office clean and cheerful. Dr Hayes courteous, listened to my concerns and involved me in plan of care. I would recommend her to family and friends
Jan 19, 2023
Always friendly greeting, prompt service.
Jan 18, 2023
Knowledgeable, helpful, professional.
Jan 17, 2023
Love this place treated my son great ! Even when he had a poopy diaper!lol
Jan 16, 2023
The office personnel were polite, kind and courteous especially with my 99 year old mother in law. The nurse and doctors were also kind and patient and explained what was going on and her diagnoses. The audiologist could not have interacted with her any better.
Jan 16, 2023
The staff was very nice and timely. Dr. Chmielewska was very thorough and reassuring. I would refer anyone to see her.
Jan 15, 2023
Staff was very cordial, friendly, and professional. Office was clean and welcoming. Visit with doctor confirmed my concerns and developed plan of action.
Jan 13, 2023
I felt very comfortable and encouraged by my visit. I’m looking forward to hearing my family without asking them to repeat every word!!!Im very encouraged
Jan 11, 2023
Dr. Hayes is awesome she takes great care of me!!
Jan 4, 2023
Good discussion about options.
Jan 3, 2023
The staff is friendly, office is clean. The assistant was thorough with questions regarding my visit. The doctor came in about 5 minutes after and explained what was going on and what treatment we could start.
Jan 2, 2023
I was very impressed. They were able to get us in fast, the process was smooth and the staff was very gentle with my little guy. They took the time to talk him through everything they were doing to help him stay calm and genuinely want to help him get better. I'm very happy.
Dec 31, 2022
Dr. Brooks is a true expert! I had an appointment for what I called a hearing aid tune up. She inspected and professionally cleaned my hearing aids, and gave me a new hearing test. By the time I left the office, my hearing was better than ever!
Dec 30, 2022
Everyone was considerate. The information was well documented and explained. I had been worried about coming in for my test with all of my limitations, but it was a wonderful experience.
Dec 30, 2022
Very professional service from all parties involved. Everything was thoroughly explained. Service was prompt, and the staff was friendly!
Dec 30, 2022
Quick and efficient. Explanation was easy to understand.
Dec 28, 2022
Everyone is so great!! That’s why I keep you as my Dr
Dec 22, 2022
I trust you so much! I tell everyone about your office and how kind you all are. Thank you for always taking the time to take care of me and my nose!!!
Dec 21, 2022
Friendly and knowledgeable staff! They work with you quickly to get what you need done. Highly recommend!
Dec 18, 2022
This office was timely in getting us into the office. They explained the procedure and answered all of my questions. They took great care of the patient and reassured me that "everything was going to be ok", and told me what to do if I had any questions or concerns.
Dec 15, 2022
Love seeing Dr. Hayes. She always goes to heart of problem and it is resolved.
Dec 11, 2022
My visit was pleasant and quick. I appreciate that because I took time off of work
Dec 9, 2022
Very friendly staff and very little waiting for doctor. Dr very straight forward and answered all my questions.
Dec 9, 2022
Good day from start to finish. THANKS
Dec 8, 2022
Office staff along with medical staff, Dr. Hayes and Dr. Natalie all wonderful. Thank you for a great initial visit and explaining my symptoms and upcoming tests thoroughly.
Dec 8, 2022
Thank you to Dr. Hayes and staff for a great recent visit. I appreciate the great care and the kindness from this office. I also appreciate that appointments are on time when I arrive-thank you very much!
Dec 3, 2022
They listened to me and helped me understand
Nov 30, 2022
I love everyone there, the problem with this visit was the wait.
Nov 22, 2022
organized, prompt, empathy, compassion. informative
Nov 20, 2022
Super friendly staff. Minimal wait time. Doctor never rushes the exam and feedback.
Nov 18, 2022
it has been two years since I’ve had a doctor I felt comfortable with and enjoyed communicating with. Thank you for being professional and Making me feel that I was important.
Nov 18, 2022
Stuff are excellent I got my ear drum reconstructed and results after it healed are amazing. Really recommend Dr. Bojrab and his team
Nov 18, 2022
Dr. C takes such great care of me!
Nov 16, 2022
All my questions were answered and Dr. C. and staff were amazing, so friendly. Would 100% recommend them to friends and family.
Nov 16, 2022
Dr Reschak is the best. He explains everything and works at getting down to the problem. The staff are always so sweet.
Nov 16, 2022
Dr. M is amazing! She goes above and beyond to make sure my son receives the best care. The staff is so helpful when it comes to scheduling appointment, completing referrals and following up on calls and questions. We are so thankful for your office.
Nov 15, 2022
Dr C & All Staff were OUTSTANDING/EXCELLENT IIN ALL RESPECTS & ASPECTS!! It is a privilege to be A PT OF YALL’S PRACTICE. D. Landesman DO. PT OF Y’ALLS
Nov 15, 2022
Everything was fine would recommend family and friends
Nov 14, 2022
Time spent with Dr was very good and educational took time to explain everything to me
Nov 11, 2022
Dr. C and staff are courteous and thorough
Nov 11, 2022
Sons appointment time was 1:15, I had to pull him from school at his lunch time. Didn't have time to feed him on the way and expecting the appt to not take long was going to feed him lunch right after.. Well we sat in a room for over 1 hour before being told by a nurse 2 patients were ahead of us and would be another 30min wait. ABSOLUTELY ridiculous!!! Should NOT have to wait almost 2 hours for an appointment.
Nov 10, 2022
Dr Hayes was friendly, caring, and listened to all our concerns and the things we had already tried, and quickly got him surgical correction and allergy confirmation so now my son can finally breathe properly again and we can provide what my son needs to keep him safe now that we know what he is allergic to. His quality of sleep has already improved and his mouth no longer smells from constant mouth breathing. We are very impressed and thankful. We will return to Dr Hayes for all our future needs.
Nov 10, 2022
Everyone was very professional, friendly and kind. Everyone made me feel at ease
Nov 9, 2022
I really enjoyed my appointment yesterday. Everyone was so friendly. The doctor answered all my questions.
Nov 9, 2022
Excellent care & service, very professional staff! I wish all medical care providers would model & administer this type of high level of treatment!
Nov 9, 2022
Thank you for your professional help.
Nov 5, 2022
The appointment helped solve some of my problems. The doctor is very excellent.
Nov 4, 2022
Everyone was very friendly so that made me feel comfortable.
Nov 3, 2022
Good communications until I arrived at office and was told Dr was about 1 hr behind. When I said I would go and get a coffee I was told I would be checked out. So I sat there an extra 1 1/2 hrs .
Nov 3, 2022
I was pleased with the care I was given
Nov 3, 2022
Plesant and Efficient Staff, however my wait was 45 minutes past my appointment time.
Nov 2, 2022
I felt really good when I left there, and felt like everyone really cared about my health and me. A good feeling that you dont get much anymore.
Oct 29, 2022
Great staff: kind and the doctor was very personable. They work very quick to figure out any issues and great at explaining the plan of care.
Oct 28, 2022
I lost my hearing very suddenly. The office was able to get me in to see a doctor ASAP and I was treated with complete courtesy and dignity and understanding. The doctor was very good with his teaching and helping me to understand what was going on and what my possible outcomes could be. And the doctor is willing to work with me financially because I do not have insurance; not many doctors will do that anymore.
Oct 28, 2022
Our visit to see Dr. Reschak was great! All of the staff was friendly and worked well with my toddler. I hardly had any wait time, everything was explained very well. I never felt as if they were rushing through our appointment like some offices. I would highly recommend them!
Oct 28, 2022
Dr. C is very knowledgeable, thorough and inspires my confidence in her skills.
Oct 26, 2022
My wife and I are both patients of Dr. C..... We love her!!! She is kind, patient and a great ENT. She explains everything, goes over all questions and concerns and makes you feel like she has a vested interest in your well being.
Oct 25, 2022
Was just a check up, but everyone was fantastic. In and out in 20 minutes. Keep up the. good work.
Oct 20, 2022
Appointment was on time and the staff was polite and efficient as always. Dr. Hayes explained everything clearly. She also encouraged me to ask questions and answered them all.
Oct 19, 2022
Awesome bed side manner and explained everything that was going to happen in simple terms!
Oct 16, 2022
Caring, friendly and professional!!! This office has it all. The only reason I had to wait was due to having new insurance.
Sep 29, 2022
Doctor treated my ears promptly and without pain. Feeling much better.
Sep 28, 2022
I'm so thankful for Dr. Reschak and the staff there at ENT & Plastic Surgery Associates. Everyone has been so kind and supportive. Dr. Reschak listened and was extremely knowledgeable about my condition. He took time to explain everything and has been very thorough.
Sep 28, 2022
Very professional service. Thanks
Sep 28, 2022
I have been a lifelong patient of Dr. Bojrab. After I moved to Lapeer, I googled Cochlear doctors near me and found Dr. Bojrab, II at the ENT in Grand Blanc! I was amazed to learn this after I have been asking MI Ear if there were any doctors in my area that could take care of me and they told me there was not. So I'm super excited to have found Dr. Bojrab, II and look forward to our relationship in the coming years!
Sep 26, 2022
I was a new patient for Dr. Reschak, and called on a Tuesday with ear pain / issues from a recent flight I took. The staff worked me into an appointment just 2 days later, and Dr. Reschak was able to quickly give me what I needed and get me back on the mend! All the office staff I encountered on my visit were very friendly and attentive.
Sep 23, 2022
I am glad that you were able to test my hearing and confirm that the right ear is not functioning properly. I am looking forward to the next step to restoring my hearing.
Sep 22, 2022
This office has the best doctors ever! I had this problem for years and these doctors figured it out. I never realized how serious it was because I just thought I had pressure in my ear and sinus problems. I had to have surgery (tympanoplasty) Dr. Bojrab jr. is absolutely amazing!!
Sep 22, 2022
Everyone was very friendly: from the front desk, the Audiologist, Sarah, to the gal that took me to a room, Dr C and the gal at the exit desk. The Dr. explained everything to me, listened to my concerns and gave me answers to help me understand what I was experiencing. Thank you very much.
Sep 20, 2022
Unfortunately I've had to be seen fairly often by your office. scheduling has been easy, staff and specialists friendly.
Sep 19, 2022
As always, a great staff and an awesome Dr Heyes. I would recommend them to anyone.
Sep 13, 2022
Very pleased with my appointment.
Sep 12, 2022
I was very pleased with the staff and doctors at ENT. I would definitely recommend them. Very satisfied with my results which had to do with tinnitus.
Sep 11, 2022
Great place! Friendly staff and Dr Reschak explains everything so we can understand and he takes the time to answer our questions. I highly recommend them!
Sep 8, 2022
Went very well , good to see the doctor again
Sep 8, 2022
Very caring office with excellent care. All the staff has a smile for me and made me feel that I was their most important patient. Would recommend to everyone!
Sep 7, 2022
Friendly, informative Dr.
Sep 7, 2022
Everyone has been very helpful in my quest for hearing better after cochlear implant Look forward to next visit Jerry Fay
Sep 2, 2022
Very nice place. Doctor and staff friendly.very attentive gets to the bottom of what's going on.
Sep 2, 2022
The entire staff is professional, efficient and friendly.
Sep 2, 2022
The office process is very well orchestrated and all of the staff I encountered were friendly.
Sep 1, 2022
Excellent care and patient support.
Sep 1, 2022
Awesome group to work with!
Aug 31, 2022
Dr. Nichole was very helpful and identified a problem with one of my aids that will now be repaired under warranty. Saved me a lot of money, thanks.
Aug 30, 2022
Doc was very warm, nice and pleasant. I liked her very much. My only disappointment was that she is not single
Aug 30, 2022
I usually have awesome support from this Dr., but waiting for more than a month to get testing is not acceptable
Aug 27, 2022
Awesome Doctor and Staff
Aug 26, 2022
The whole staff an Dr Dass at the surgery center were all spectacular. Very friendly an caring through my whole procedure . They answered all my questions . Great group of nurses.
Aug 26, 2022
Everyone is always so welcoming and friendly.
Aug 25, 2022
Dr Monica takes the time to listen and she also remembers things from years ago. She’s compassionate and wishes she could do more for the syndrome I have MDDS Mal de Debarquement Syndrome which is a monster syndrome. I’ve been to other specialist and all they want to do is hand me meds 🤦♀️🤦♀️🤦♀️
Aug 25, 2022
I really liked Dr C she answered all of my questions and explained the procedure prior to doing! I would recommend her and the office staff to any of friends! My only issue was that I read the form concerning hearing aids and found that I will have a fee which I would have liked to know about prior to making an appointment!,
Aug 22, 2022
I have been here years ago three to be exact- and very pleased with the help and treatment options received. Now back for other reasons; again I am pleased with treatment plan moving ahead.
Aug 22, 2022
ENT and Sara has helped me adjust to having hearing aides. Coming in fo see Sara for updates has made a big difference in my everyday life. Thank you ENT
Aug 19, 2022
I want to thank Dr. C and all of the staff for being professional and kind to my wife and I. My needs and questions we taken care of. Thank you for contacting the neurologist. Kenneth Moore
Aug 19, 2022
Sarah was professional, knowledgeable , helpful and understanding!
Aug 17, 2022
I particularly like the way Dr. Hayes explains everything wo well making it easier for me to manage my issues. Thank you ! Dr. Hayes.
Aug 16, 2022
Dr. Hayes is great to work with, very personable!
Aug 16, 2022
Everyone was very friendly and professional
Aug 12, 2022
doctor talks way too fast. I am 82 and I was totally confused. All I got was I need to do physical rtherapy.
Aug 12, 2022
Taking in on time the doctor was thorough. Everyone was pleasant. I was pleased with my visit today
Aug 11, 2022
First being the Dr. Being 45 min for an appt without even an apology started this off badly. She never looked at the paperwork I spent 20 min filling out. Had a scribe walk in, never said who this person was and talked over me to the scribe. I AM PAYING FOR THIS APPT. NOT THE SCRIBE. I WILL NEVER RETURN TO YOUR OFFICE......
Aug 7, 2022
A great place to get my ears checked! Everyone is so nice and very helpful!
Aug 4, 2022
efficient and incredibly smart
Aug 4, 2022
The Staff was very nice and informative. I was very comfortable and I will return.
Jul 31, 2022
I have a ear wax issue that has to be maintained. I also had a scope exam of my throat and was given a script to help with a cough issue. Time will tell if the script helps. Thank You for asking.
Jul 29, 2022
From the front desk all the way through to check out I couldn't be happier. You are all so kind and attentive to my grandbabies. I'm thankful for all of you!
Jul 29, 2022
Dr C is wonderful. She really cares. Hard to find that these days. Judy Bonner
Jul 28, 2022
I was very satisfied with the doctor. She kept me informed on what she was doing and what she saw. I appreciate that. I feel we are making progress on the reason I was sent to you.
Jul 28, 2022
Everyone at this practice is so friendly!
Jul 28, 2022
Dr. Rechek, was very personable, make me feel comfortable, and was very thorough in listening to and probing my symptoms and statements. His review of the possible causes was also a very thorough path forward.
Jul 27, 2022
Thanks to the staff for seeing Owen yesterday! I had an appointment yesterday and Owen’s was scheduled for this morning, but Dr Rashack was able to see him right after my appointment, to save a drive! Love all the doctors here.
Jul 27, 2022
The audiologist was very informative and thorough.
Jul 27, 2022
Everyone was very nice and thorough. I felt well cared for and when I left there was a good plan to help solve my problem.
Jul 25, 2022
Always treated wonderfully by your staff. The audiologist I saw this time was very nice and helpful (as was the one I have had previously. Answered all my questions..
Jul 24, 2022
Natalie was very friendly and did an excellent job!!!
Jul 22, 2022
Everyone was very courteous and on time. No cessive waiting around saw my doctor right away. She was very professional and thorough answered all my questions and concerns.
Jul 21, 2022
Took some time to get in since the office is so busy. Arrived and was taken back quickly. Dr. HAYES was very personable and knowledgeable. Great office.
Jul 18, 2022
These services are great, easy to understand and follow.
Jul 13, 2022
Friendly, thorough service, everytime I go there.
Jul 13, 2022
Everyone was really nice , very informative
Jul 12, 2022
Kind and nice staff. Excellent experience.
Jul 12, 2022
Checked in; sat down; not 5 minutes later I was called back. Then the dr. came in and checked and cleaned my ears and listened to my concerns and answered any questions that I had. Great customer (patient) service! Thank you.
Jun 29, 2022
Stress-free visit. Very professional but relaxed and open to questions and comments ..
Jun 28, 2022
I absolutely love Dr. Monika Chmielewska, and her staff. She explained everything in terms I could understand and worked with me to put together my treatment plan. It was well worth the hour drive for me to finally get answers. I am so happy that my local ENT referred her to me. She is wonderful and her staff is very professional and kind. I wouldn't hesitate to recommend their services.
Jun 26, 2022
Audio test was good except the earphones kept slipping. Audiologist adjusted them. I've had issues with vertigo since January so not sure if that is resolved...wait and see. It took me over 2 months to get an appointment. We never discussed my sinus problems and nasal area. I wondered if I had a deviated septum so I was a little disappointed in that.
Jun 24, 2022
Great everyone was pleasant
Jun 23, 2022
I have always felt very comfortable seeing Dr. Reschak. The office ladies are so friendly and helpful as well. Best ENT around!!
Jun 17, 2022
My appointment was scheduled for 3:00 o'clock .getting uncomfortable waiting between 30 and 40 minutes.that is not nice poor way to conduct business.periof. thank you....Luis.
Jun 16, 2022
Natalie was efficient and friendly. I will definitely return.
Jun 7, 2022
Thank you, Dr.Reschark and the staff for being so patient and understanding. it was a great first time office experience and I'll be happen to refer this office and return as a patient if need be
Jun 6, 2022
Very thorough exam. I guess I baffled the doctor. Had her scratching her head. Will see Dr Bojrab next week.
Jun 3, 2022
Thank you to Dr Hayes and office staff for my recent visit-I appreciate the promptness, kindness and medical attention when I visit this office from everyone. I highly recommend Dr. Hayes.
Jun 2, 2022
I was very satisfied with my office visit.
Jun 2, 2022
Everyone at ENT was very nice and professional. Dr. Hayes was wonderful and made me feel comfortable. Would definitely recommend for anyone needing ENT consultation.
May 30, 2022
Appointment was excellent and I really appreciate the fact that I was able to get in and out in a very timely basis.
May 26, 2022
Your staff was so friendly and professional and Dr. Hayes made me feel truly cared about. What a welcome relief. Thank you!
May 25, 2022
A warm friendly office! The staff is always supportive and willing to help and makes you feel like you are important to them as their patient. Dr. Reschak always takes time to explain things and answer any questions.
May 20, 2022
Very nice clean friendly place, I have only body once so far but would say I feel very comfortable with this office.
May 19, 2022
More than pleased with my appointment
May 19, 2022
My entire family has been patients of Dr. Reschak. He is hands down one of the best drs. In any field you will find!
May 18, 2022
Minimal chair waiting time, kind and caring staff are the best. I wish other practices were modeled after this one!
May 18, 2022
Timing was prompt an dr Hayes was friendly concerned for me and very professional. Staff is great and tries to please you and keep things running smoothly
May 17, 2022
Dr was so kind and added my husband to the schedule for an ear cleaning. Really love your practice.
May 12, 2022
Office staff thorough. Dr. Reschak thorough and explains all issues.
May 12, 2022
Awesome Experience. Very minimal wait time, staff was very friendly, and the Doctor was great!
May 11, 2022
Staff always very friendly. My appointment was delayed 55 minutes which is unusual. However I believe that was due to a resident who was in training that day.
May 7, 2022
After two visits I am confident in the choice of doctors. The staff and doctor has been knowledgeable about my health and caring. The office in not crowded an I personally appreciate the protocols in place. Thanks
May 5, 2022
The Best place to go for your ears.
May 4, 2022
To get an appointment I waited several months by the time I was able to see the doctor my infection had cleared up and was told to make another appointment once I have another infection. There was nothing they could do for me right now, paid for an office visit and left finding nothing out. Very disappointed
May 4, 2022
Had a serious nosebleed and did call into the office to explain the situation and, was allowed to come in. I was so very pleased and thankful that the Doctor was able to help in stopping the bleeding and take care of me. Maxine Clemons
Apr 29, 2022
Wonderful doctor and stafff!
Apr 28, 2022
Everyone in the office were friendly. I was impressed that I was in and out around a half an hour or so. Usually at other doctor offices I wait more than a half hour before I'm even seen.
Apr 28, 2022
Great staff and doctor. Made me feel at ease with the whole situation.
Apr 26, 2022
Dr. Hayes thoroughly explained all aspects of an upcoming procedure, and offered different possibilities to alleviate my allergic symptoms. Highly recommend her as well as the office….very accommodating!
Apr 22, 2022
Dr. Hayes took her time gave me answered the questions that I had
Apr 21, 2022
Love this office and Dr. Hayes! The office runs on time and everyone is friendly and helpful. Dr. Hayes loves to educate and help her patients understand their condition and how to work with it. I would highly recommend.
Apr 20, 2022
Dr. C is caring and always looking for the best treatment based on experience and new technology. Easy to work with and very personable. Returns messages and inquiries promptly.
Apr 12, 2022
Good service in a clean efficient office!
Apr 6, 2022
Great appointment! The audiologist was excellent -- professional, personable, and knowledgeable. She cleaned up and tuned up my hearing aids to like new.
Apr 5, 2022
Friendly office. Dr. Hayes is very easy to talk with and explains well.
Apr 1, 2022
I appreciated that you were able to fit me in even when the doc cleaning my ears had an emergency.
Mar 31, 2022
I was comp;ete;y satisfied with my visit. The doctor saw me on time and took care of my earwax problem. Duane
Mar 30, 2022
Excellent customer service, everyone there is amazing, friendly, and informative. They seem like they all really care about you which is very rare in the medical industry it seems! I’ll recommend everyone go here if the are needing an ENT 😊
Mar 29, 2022
I feel like I spent 5000.00 for a totally useless product, I am so disappointed, I will not return for another session of hearing tests and go home with the same issues. Obviously I need more than hearing aides or maybe different hearing aides.
Mar 28, 2022
Liked Dr. Hayes. Had to wait 1 hour from the time of my appointment before she came in the room. She was very pleasant and knowledgeable.
Mar 23, 2022
Excellent. Kind and caring staff. In a situation of increased fear, I was treated with respect. I
Mar 23, 2022
Everyone was absolutely amazing! The staff is super friendly and welcoming. The doctor was extremely kind and great with my 2 daughters (both under 3) and answered all of our questions and concerns and made us feel good about our decisions! Would recommend them to anyone!
Mar 18, 2022
My first visit to see my doctor was exceptional. I love my new ENT. He was well prepared and created a plan for my sinus issues. He answered all my questions to my satifaction and didn't mind repeating until I fully understood the plan. In addition, I could clearly hear what he was saying. He was kind, patient, and very professional.
Mar 17, 2022
Dr. and scribe were great. Dr. is willing to listen to patient and proceed with plan of action.
Mar 16, 2022
Doctor C. is the best ENT that I have found.
Mar 15, 2022
I have always been treated with respect, very little wait-time after arriving, ample time provided to explain my medical situation and feel that all staff cares about their patients.
Mar 15, 2022
Dr Hayes was very thorough, informative & so pleasant! We just adore her!
Mar 8, 2022
Great experience I was seen quickly and the doctor was very kind
Mar 2, 2022
Excellent experience. Everyone was professional and friendly.
Mar 1, 2022
Appreciate the cleanliness and precautions taken for Covid and that I was allowed to drop off my husband's aids for cleaning. Staff is very polite and accommodating.
Feb 28, 2022
Very good first impression!
Feb 26, 2022
Dr Steven Reschak does a wonderful job. He explains things so that they can be easily understood. He is very through.
Feb 24, 2022
Dr Chmielewska is the best and one of my favorite doctors. She is spot on diagnostically and listens to her patients.
Feb 18, 2022
Ladys in front office are outstanding even the one that takes your money only place to go for your hearing
Feb 18, 2022
I had a great doctor visit. The office was warm & comfortable. I did not have to wait.
Feb 18, 2022
Did a fantastic job on my surgery Very pleasant and helpful took time to answer my questions didn't feel rushed Highly recommend if you are looking for a great ENT
Feb 17, 2022
Always 100% satisfactory enjoy my visits there and the good care that I get thank you so much
Feb 10, 2022
Dr. Hayes is an excellent doctor. She takes the time to explain things well, and she did a great job on my surgery and care before and after. All that, and a sense of humor too.
Feb 9, 2022
Slowing noticing I was not able to hear as well. Made an appointment and was impressed with the pleasant and courteous receptionist, the exceptionally clean and bright waiting room and short wait to see the audiologist. The experience was professional and informative. Was seen by the doctor moments later and reviewed options to improve my hearing and was assured that there was no damage or pathology with my inner ear, nerves or eardrum. I was delighted with the entire appointment, the staff the atmosphere and cleanliness of the entire office and exam rooms. Examples of hearing aides were explained and suggestions for when to pursue hearing loss aides.
Feb 9, 2022
Very good Doctors. Treated me with care and good advice and were very good in helping me.
Feb 7, 2022
I had a very good experience! Dr Hayes will be doing surgery on my sinus cavities on March 9th. She explained every thing in detail, answered our questions & left us feeling very comfortable. Staff was wonderful too
Feb 1, 2022
Was told to arrive early to fill out paperwork. When we arrived the receptionist at the front desk was on the phone. There was once other person in front of us. The receptionist ignored myself and the other patient for the phone call for over 10 min! Once she got off the phone she was very rude and annoyed that we were there. Did not have extra time to fill out the paperwork because she was to busy on the phone to even acknowledge us when we arrived. Once we were checked in and taken back for our appointment, everything was great! The doctor was great and explained everything! Truly felt as if they cared! The office manager needs to address the receptionist. Other than that, I would highly recommend the healthcare providers at this location. Check out was good as well!!
Jan 28, 2022
This was my first time at this facility. I was pleased with the service that was given. I would feel very comfortable using this facility and their services in the future.
Jan 25, 2022
Very friendly staff. Clear explanations regarding hearing loss and options.
Jan 25, 2022
During my last visit I witness a distraught young lady in the lobby that drove out on the wrong day for her appointment. I witnessed a staff with such compassion resolve this issue with calm and care. The doctor made room for her visit!
Jan 25, 2022
Very professional. Staff was very friendly. I am glad I have found this place.
Jan 19, 2022
Dr. Monika Chmielewska was great! Staff was friendly and professional! No complaints
Jan 19, 2022
First, pleasant atmosphere. Friendly staff. Amazing and informative doctor
Jan 19, 2022
I highly suggest going to them if you have any sinus issues. I had to have sinus surgery fairly emergently and they took care of me completely. Kept me in the loop of everything going on and had a nearly painless recovery with no outward evidence of ever having surgery.
Jan 12, 2022
One of the better medical practices around from the aspects of check-in, wait time, and friendly personnel. Dr C, in my opinion is one of the best, she is calm and through and has the best interest of the patient in her examinations.
Jan 11, 2022
Once you get into the exam room, there isn’t a better doctor. There may be a long wait in the waiting room, but Dr Reschak is the absolute best in the profession.
Jan 10, 2022
My visit went very well. The audiologist was very helpful and cleaned my hearing aids while I was seeing the doctor since I was not able to have them cleaned when I saw her previously. Doctor Reschak was very thorough, explaining every thing at each step and giving some helpful advice on using my newly prescribed nasal spray. He use very professional, as well appropriately friendly.
Jan 10, 2022
Excellent Doctor and staff, very impressed with expertise and service!
Jan 7, 2022
From check-in to seeing Dr Reschak to check out everyone is amazing, so kind!!
Jan 7, 2022
Fast response and service. This office is connected to the lastest technology. I have had ear, nose issues for 65 years. This place is the best I have seen.
Jan 7, 2022
DrChmielewska is the best. If she don’t know what’s wrong she will find out what’s wrong.
Jan 4, 2022
5 star all the way friendly staff and relaxed environment
Dec 29, 2021
5 Star. Very professional and efficient. Extremely clean and safe facility
Dec 29, 2021
Outstanding service. Truly care about your health and well being.
Dec 28, 2021
Great Experience! Everyone was very friendly and knowledgeable.
Dec 23, 2021
I was very pleased with my First office visit. I appreciate all the efforts made to squeeze me in to see dr C at last minute. I look forward in having a dr that fully understands the proper care and treatment that may be need in the future.
Dec 21, 2021
Professional and thoughtful.
Dec 16, 2021
Staff is friendly and efficient. To help me find the problem steps were taken for me to get additional aid. For this I am very thankful because I have been in pain a long time. Thank you for caring and for being so thorough. And thank you doctors for being so patient with me
Dec 15, 2021
To much wait time Because of another Appointment in the area earlier that morning I had no choice but to come straight to you but I was 45 minutes early and when my appointment time did come up I didn’t see a doctor till 50 minutes after that
Dec 10, 2021
Doc did great had no issues
Dec 9, 2021
I appreciated the combined ear cleaning / audiologist consult visit, which was a first. Very convenient and timely. The 30+ minute wait alone in the examination room was not appreciated.
Dec 9, 2021
I had a bit of an emergency and they fit be in right away. Very much appreciated the sense of urgency and professionalism.
Dec 2, 2021
they were very quick to wait on us and very pleasant to talk to.
Dec 2, 2021
Dr. Reshack (sp?) is a very kind, knowledgeable doctor. I like him very much. I did have to wait for over an hour from my appointment time. I had another appt. that day and was worried about the time.
Nov 20, 2021
Hands down the best place to go for all things Ear, Nose, and Throat! I've been coming to you guys for quite some time now...I wanna say 10-12 years? You're always quick to a diagnosis and even quicker to a treatment plan. Thank you guys for everything! Your staff is always friendly and they love to keep tabs on how life is going, super personable! Thanks for everything!!!
Nov 11, 2021
Dr. Reschak and his team are very professional, prompt and effective every time I visit.
Nov 11, 2021
Dr. Hayes was wonderful. Professional, calming, and informative.
Nov 11, 2021
10 stars friendly efficient staff , Dr Monika Chmielewska was excellent . I have total confidence in her expertise and bedside manner was perfect .
Nov 10, 2021
The girl/nurse who brought me back questioned my family dr as to why she was giving me certain meds. I don’t think she was a dr and I didn’t appreciate her doing thud
Nov 8, 2021
Was able to get in earlier than my scheduled appointment....thx for placing me on the cancelation list!
Nov 6, 2021
Was very satisfied with my visit.
Nov 4, 2021
I was very impressed with the service and friendliness of the doctors and staff. I felt they went the extra mile to make certain my hearing test was the best they offered. I would recommend them to anyone who may have a hearing problem. No one pressured me at any time. Thank you E,N,T,&PS Associates.
Nov 4, 2021
ENT Associates in Grand Blanc is an office where from the Doctors to the staff are professional, polite and friendly. I would definitely recommend.
Oct 31, 2021
My first visit with Dr Reschak turned out to be the best. I have been seen by some highly recommended ENTs with no progress. Dr Reschak pointed out a couple of things that was causing my problem which is chronic sinus congestion which I have suffered with for 30 years. He gave me a couple of things to try for the next 3 months. At least I know what the problem is and there is possibly a solution. I highly recommend him.
Oct 30, 2021
I was very pleased with my visit to ENT Associates. They were very prompt and efficient. The Dr was very caring, kind and knowledgeable about my issues. The staff was also very kind and thorough. I would highly recommend them to anyone who is seeking professional advice and care with hearing problems.
Oct 26, 2021
Staff and Drs were extremely pleasant, listened, and very informative.
Oct 21, 2021
nice service friendly people and staff one on one talk about the problem made to understand
Oct 21, 2021
All the office staff are nice and professional. They make you feel welcome. Doctors take their time with you and make you feel at ease. Very caring.
Oct 20, 2021
Everything went well.I appreciate you seeing me as I was late arriving for the appt. I had trouble finding your office.
Oct 20, 2021
Everyone is helpful, informative and happy. I like the way Dr. Hayes explains things, and encourages me to ask questions.
Oct 20, 2021
Quick. Helpful. Explained what was being done. Audiologist cleaned hearing aids and explained what she did. Very pleasant young lady. Mask required. I liked that.
Oct 14, 2021
Environment was great and the staff was friendly and very helpful. Dr Hayes is amazing.
Oct 14, 2021
Dr C is great - good listener and always trying to do better for you.
Oct 12, 2021
Very thorough and staff is very nice.
Oct 9, 2021
No waiting, courteous staff, caring doctor. Can’t ask for more.
Oct 3, 2021
Good professional service
Sep 30, 2021
Always perfect, in fixed and out
Sep 30, 2021
Am greeted very warmly as always from the front desk staff an onto my caring Dr. ( Chemeleska) an Nurse. Am also appreciative of the great Service received at this office.
Sep 25, 2021
My ears have been ringing for months. The only thing I was offered was a supplement recommended for tinnitus. I hope it works cause I have tried a couple other kinds of tinnitus supplements before my appointment which have not worked.
Sep 22, 2021
Loved the care you always receive from dr Hayes
Sep 15, 2021
Hello! I am always grateful to see Dr. Reschak! He has been a great doctor to help me continue to hear. I also enjoy Nancy at the check out desk. She is always most kind and sweet. I hope you have an Excellent Day! Julia
Sep 15, 2021
Abbey was awesome! She was patient and cared.
Sep 11, 2021
Very happy with the quality of time spent with me.
Sep 3, 2021
I was referred to you by my Primary Dr. the experience was good everyone was very nice and made me feel comfortable.
Sep 1, 2021
What a great experience for an office visit. Just what a patient could ask for. Doctor was on time, asked concise questions, listened to everything I said, did a test quickly and reduced any discomfort I may have had, and explained clearly what I had and needed to be done with options. And all with a great attitude like she loved her job. Has a good sense of humor too. It was a textbook example of what an doctor office visit should be.
Aug 31, 2021
Dr. Hayes is awesome. I’m thankful for all her help.
Aug 31, 2021
I was pleasantly surprised at how sweet and super helpful the entire staff was! From the receptionist to the audiologist to the Dr herself! Everyone was so very nice and engaging! The Dr I saw was so personable, I felt super comfortable!
Aug 29, 2021
Great care! Abby was pleasant and very helpful!
Aug 27, 2021
Dr.C is great, takes time with you, very friendly, staff is great.
Aug 27, 2021
Great place no waiting they get you in and get you out on time…I recommend this place to to all my family and friends .
Aug 26, 2021
Dr Reschak was on time, very thorough and kind. I was very pleased with all the staff as well.
Aug 26, 2021
On time friendly staff. Good visit with Dr R
Aug 25, 2021
I was having a strange issue with one of my hearing aids. Dr. Abbey Schmitt was very attentive to my description and listened closely to the issue. She did a software update and made sure everything was working fine. Today it is working well!! Thank you for the wonderful service!
Aug 25, 2021
Fast efficient and friendly
Aug 23, 2021
Everyone was was very nice and I was taken right in for my appointment. I was impressed with Dr. Hayes.
Aug 20, 2021
Very neat and clean, also friendly and efficient. No wait time to go back to the examination room, the doctor came right in. She ask me questions and explained what she was going to do. The doctor answered all my questions, and I went out made my next appointment and left. I definitely would recommend going here for exams, hearing aids, and any hearing problems you might have.
Aug 18, 2021
The doctor and nurses were very compassionate, friendly, and supportive.
Aug 18, 2021
Staff always warm and friendly. Very helpful
Aug 17, 2021
Very satisfied. Dr was great.
Aug 16, 2021
Really appreciate the professionalism and efficiency of this practice.
Aug 12, 2021
Great, friendly staff that really cares about the patient.
Aug 11, 2021
Dr. Cynthia Hayes is a great doctor. Very friendly and explains everything where you understand it
Aug 11, 2021
Very professional, prompt no waiting, Dr. Hayes is the best, she far surpassed my expectations, I highly recommend.
Aug 10, 2021
Competent and patient friendly. Thank you!
Aug 7, 2021
Dr. C did all she could do with my ear wax buildup. Sent me home with directions as to how to soften up the buildup. Will return in two weeks so she might be able to finish the job .
Aug 6, 2021
The staff here are very friendly and professional. They explain every thing clearly and I felt like I was in good hands.
Aug 6, 2021
Sara is wonderful to work with. All the staff is friendly and helpful
Aug 4, 2021
Dr. Monica and team did a thorough job of evaluating my hearing concerns and assessing my current state. I left very satisfied that my issues were addressed.
Aug 3, 2021
Had a very positive experience! My son is only 2 and the audiologist was so great with him along with all of the staff. Everyone told my son how great he did afterwards and offered him stickers. Would definitely recommend them!
Aug 3, 2021
Very professional staff; Doctor was incredibly knowledge, an effective communicator, and prompt. The office staff was equally as friendly and helpful.
Aug 2, 2021
I and my Wife Carolyn plus her sister Linda. Were very happy with the Care and Service we got from Dr. Reschak and his Staff. I would most definitely recommend him and his staff to anyone who is looking for a Ear, Nose, Throat & Plastic Surgery Associates. I’m looking forward to continue my follow up appointments with you.
Jul 28, 2021
Love it. I appreciate you sending the reminders.
Jul 28, 2021
Excellent professional service. My needs were explained and taken care of.
Jul 27, 2021
Couldn't be happier with the service I received. Thank you for helping me through this.
Jul 26, 2021
My office visit was great. I was seen in a reasonable amount of time. Dr. C is the best Asa s she is pleasantly nice with a great sense of humor.
Jul 23, 2021
Prompt getting me in the doctors office but a long wait there. A little overwhelmed by information and him dictating to nurse while I am trying to figure out if he is talking to me or her. I do understand why but was difficult.
Jul 22, 2021
I filled out paperwork at home and had to fill out same forms at office. Why? Staff was professional and courteous. Doctor’s pleasant and explanation of my problem was very thorough.
Jul 21, 2021
The doctor was great . I got in there fast and was seen quickly. The situation was assessed quickly and they were nice and friendly.
Jul 20, 2021
Everyone was friendly and courteous. I got to see the doctor promptly and the doctor was great.
Jul 20, 2021
Employees and Doctor were every efficient.
Jul 20, 2021
Was able to get in for a same-day appointment for my baby’s tongue-tie. Staff was extremely friendly and physician was very knowledgeable and explained the corrective procedure in great detail. We were in and out in no time. Highly highly recommend this office!
Jul 17, 2021
I appreciate efficient appointments and that is what I found with my appointment with ENT Associates. The staff was friendly, the Doctor explained everything in I way i understood. I would recommend this practice to anyone would needs these types of services.
Jul 16, 2021
This is the best run medical practice I've ever been to. They are so professional but yet friendly and kind. Dr. Reschak is an excellent doctor that I highly recommend.
Jul 15, 2021
Very friendly caring Doctor and Staff
Jul 14, 2021
Dr Reschak is wonderful! He speaks to you and not at you. He takes the time to listen to your concerns and answers all of your questions. I would highly recommend him.
Jul 10, 2021
It's a great place, staff is friendly and doctors are awesome. Check in person was great!!
Jul 8, 2021
Efficient staffing and a great doctor! I rate them +10!
Jul 8, 2021
A very friendly & professional office!
Jul 7, 2021
Very good experience. Everyone was professional and pleasant.
Jun 30, 2021
I had a very positive experience overall. Everyone was polite & professional, the doctor kept me in the loop start to finish. Can't ask for much more than that!
Jun 25, 2021
Very professional and friendly office, staff are very friendly and nice. Abby was great and would highly recommend the office to others. Renee Coleman
Jun 23, 2021
Short wait, friendly people and Dr. Hayes is great!
Jun 23, 2021
Had a very good visit with Dr. C! She discussed my concerns, showed my scan to me, and discussed all the options available to me. Would definitely refer her!
Jun 22, 2021
Staff was friendly, attentive and right on time. Dr. Reschak was excellent. Good bedside manner, gentle in his technique. My problem was addressed on the first visit. Thank you!
Jun 21, 2021
Everything was fine. I would, however, have liked a receipt of services provided even though insurance covered all fees. Joanne
Jun 21, 2021
Great fast and friendly staff. Dr. Hayes was great
Jun 21, 2021
My appointment was at 2:30 and I was called back at 2:35, that is great good people here.
Jun 18, 2021
Would have been nice to be told my nose would be very painful after cauterization.
Jun 10, 2021
I thought that the: 1. Intake process was well done. The clerk assisted me in completing some the needed information. 2. Waiting period to be called was short. 3. The audiologist was professional and worked efficiently. 4. Dr. Hayes asked thoughtful questions and determined that some testing should occur prior to making a decision on treatment. 5. Will return after the test results are submitted.
Jun 10, 2021
Everyone from the receptionists, ma , doc and biller are always so friendly and professional.
Jun 10, 2021
Audiologist very helpful and encouraging.
Jun 7, 2021
Doctor Hayes did a great job!
May 31, 2021
The visit was great. Staff were very courteous and helpful.
May 26, 2021
We love how thorough and patient Dr Hayes is with our children. She is also kind and very informative.
May 26, 2021
I'm always treated professionally and nicely,
May 21, 2021
Friendly, efficient and knowledgeable!
May 20, 2021
Office staff was very professional. Dr. Chmielewska was through and had a pleasant bedside manner. I definetly will continue to be a patient at Ear Nose & Throat Associates, P.C.
May 14, 2021
Dr. Needs to slow down his talking . Old people’s brains aren’t like they use to be .
May 14, 2021
Was great. Staff friendly, and efficient. Doctor was friendly, and had very little wait time, before being seen.
May 14, 2021
I just love Dr. Reschek and his staff. They are knowledgeable, patient, and kind!
May 7, 2021
Dr. Steven Reschak is great! Staff is very friendly and efficient.
May 6, 2021
I Loved how quickly I was seen, how wonderful the staff was and how kind and helpful the doctor was.
May 5, 2021
Great office with friendly staff and doctors
Apr 30, 2021
Dr. Reschak has been my ENT for around 12 years now and I can't say enough great things about him and his team! They're super supportive and really keep the patient in mind when it comes to treatment plans and long-term options. Thank you guys for everything!
Apr 30, 2021
Friendly staff, Dr. Monica very thorough and so was the rest of the staff.
Apr 29, 2021
Great visit! I came for a cleaning and a repair and went away with almost new hearing aids. Abbey Schmitt was super. She gave me a hearing test that I needed and made the repair and adjustments that made the hearing aids like new. She was very professional, detailed, and knowledgeable. I have recommended ENT to friends and will continue to recommend you.
Apr 25, 2021
What a wonderful friendly place. I was actually a week early for my appointment (must be the getting old thing) but they were so gracious and Dr. Raschek agreed to see me since I was there!! I appreciated that so much!! I love Dr. Raschek and his assistants! The office staff is absolutely wonderful!!
Apr 22, 2021
The audiologist is very nice and helpful. She takes the time to listen and to advise me on any concerns i may have
Apr 22, 2021
Doctor very helpful. Was able to diagnose and treat my problem relieving the constant cough and sore throat.
Apr 20, 2021
Very informative, and the doctor also explained things very well.
Apr 19, 2021
We were very pleased with Dr Reschak and his staff with their service. I recommend anybody that is looking for a great ENT Dr to visit him.
Apr 14, 2021
Everyone is so kind and sweet there
Apr 10, 2021
I love this office! Everyone is so kind, caring & eager to make me feel that I matter during my visit.
Apr 7, 2021
was very satisfied with the whole experience. All the staff were professional, friendly, and kept me informed.
Mar 29, 2021
I loved the Dr and the staff. Very pleased!
Mar 24, 2021
Appointment . On time. Problem solved. Very courteous staff. Satisfied with the service renderef
Mar 24, 2021
The appointment went very well Dr. Hayes was really nice to both of us as well as Nancy she was very good to us also.
Mar 24, 2021
Just needed to hear better again so I went to ENT Associates in Grand Blanc and, Mission Accomplished! I had my ears cleaned and was given an audio test so I know exactly how good my hearing is. Dr. C and her crew are really nice people and made the visit very pleasant. I would recommend them to anyone.
Mar 23, 2021
Nothing short of perfect.wait was a little long but emergencies pop up. Doctor/staff was above and beyond .very knowledgeable and felt totally comfortable with diagnosis and surgery explanation . Professionalism and expertise above .
Mar 20, 2021
Would have been five stars except it felt like he was trying to pull my jaw bone out of my neck. When he removed the first drain it wasn't to bad but, the second on was a whole nother story.
Mar 20, 2021
Thank you so very much for getting my son in so quickly! He’s 8 months old and sick, and wasn’t able to be seen in person at his pediatrician office due to the pandemic. You guys saw him on a super short notice and got him on antibiotics for his ear infection! Thank you very much!
Mar 19, 2021
My right nostril that was repaired is fine.Sometimes the left nostril bleeds in the morning.
Mar 19, 2021
Everyone was courteous was prompted an helpful The Doctor explained am answered all qusstions.
Mar 18, 2021
Right on time being called in. The staff is wonderful.
Mar 17, 2021
Received excellent service from my audiologist And given good instructions on how to clean an service my Hearing Aids. Totally satisfied with her professionalism.
Mar 11, 2021
As always you have taken good care of me and my ears. Staff is friendly and helpful, and I feel comfortable with the services you provide
Mar 9, 2021
Staff, technician and doctor were friendly and concerned with treating me. There was a very long wait between seeing the technician and doctor.
Mar 8, 2021
Friendly, courteous, cheerful and professional. And that was just the front office staff. Doctor, nurse and audiologist was the same. Definitely would recommend this office.
Mar 8, 2021
Dr Reschak is an amazing doctor. Takes time to understand your issue. Kind and understanding. The office staff are friendly and efficient
Feb 26, 2021
I was very pleased with my new ENT doctor, Cynthia Hayes. I was nervous and she put me at ease. I am more than willing to recommend her to anyone needing an ENT doctor!
Feb 25, 2021
Clean --comfortable--and friendly staff!
Feb 23, 2021
It was an easy in and out and Dr. C was very friendly
Feb 19, 2021
We are new to this practice but super impressed with the pleasant and outgoing staff and amazing physician. We look forward to continuing our care with ENT Associates and Dr. Reschak.
Feb 13, 2021
I have recieved care from Dr. Chmielewska, she is a great Dr., very pleasant and she took the time to answer questions and educate me on my surgery and after care.. its always an enjoyable experience to see her and be in her care! Thank you! Brenda Rutkowski
Feb 12, 2021
This office is a Great Drs office every one smileing and not much of a wait time. Dr knows what she is doing and explains it to you in your terms.
Feb 9, 2021
Yesterday I called to see if office had a cancellation for audiologist. I was near by when I called. They did and I only had to wait 30 minutes. Then I cancelled Fridays appointment. Most helpful.
Feb 9, 2021
I would rate them with 5 ⭐⭐⭐⭐⭐
Feb 4, 2021
The nurses and doctor was great. Everyone is friendly and knowledgeable. The office is conveniently located.
Jan 31, 2021
I was very impressed with this facility. The cleanliness, ambience, professionalism of staff, COVID-19 safety precautions in place, and awesome care and treatment is why I would highly recommend ENT & Plastic Surgery Associates.
Jan 29, 2021
This was my first appointment and I was impressed. The staff are very kind and welcoming. The appointment was on time. Dr. Hayes was efficient, kind and sensitive to my symptoms. She explained her plan and her thoughts clearly and thoroughly. I left with scheduled tests, including clear written instructions, and follow up appointments.
Jan 27, 2021
I am very pleased with Dr Hayes' and the results. 👌
Jan 27, 2021
Dr Hayes is an amazing Doctor and I couldn’t ask for a better experience
Jan 25, 2021
ENT Associates is great. I have several doctors and my experience with Dr. Steven Reschak is one of the best. Its always a great experience. Dr. Reschak is always informative and has greatly helped my sinus issues.
Jan 21, 2021
Patient care top notch.
Jan 21, 2021
On time and dr Hayes was great, thank you
Jan 20, 2021
Outstanding service from front to back.
Jan 15, 2021
Very satisfied with appointment and results
Jan 14, 2021
From the moment I arrived until the moment I left, ENT & Plastic Surgery Associates exceeded my expectations! By the end of my first visit I had the level of comfort to decide that I would move forward with a surgical procedure from them.
Jan 14, 2021
I was treated in a very friendly and courteous manner by Dr "C" and all the staff at the facility. Both the audiologist Abby and the doctor were quite thorough and knowledgeable in diagnosing and treating my issues. Many thanks to all of you!!
Jan 14, 2021
Always grateful to see the good Doctor Reschak! He takes very good care of me. Nancy, at the checkout, is always very kind.
Jan 14, 2021
The best ENT I have been to! I feel safe, you listen, you support, and you so far have been painless for me. Thank you for taking care of me.
Jan 13, 2021
Abbey Schmitt did a great job in making sure my replacement hearing aid was working OK and to my satisfaction. She answered all of my questions which were quite a few. She was kind and explained everything very well !! Thanks Abbey !!
Jan 8, 2021
Dr Chmielewska is the best and no complaints about her staff either. Always timely, kind, and very thorough doctor. She listens to her patients and is willing to work with other physicians to ensure complete and comprehensive care.
Jan 5, 2021
The Dr Hayes and the staff were exceptional. Clean office, too. Very short wait time. Highly recommend the doctor.
Dec 30, 2020
The Doctor was professional, thorough, friendly, and downright funny. It was a great appointment.
Dec 26, 2020
Dr. was very informative regarding my situation, gave me options and seemed to agree with my final decisions.
Dec 24, 2020
Very friendly, very efficient and very thorough. Will see you in April
Dec 22, 2020
I just want to bring something to your attention, that ceiling fan in the waiting room is so dirty, the rest of the building is so clean, I hope you look into cleaning or replacing it. ( it doesn't take long to clean) .
Dec 21, 2020
Excellent visit with Dr C, spent lots of time with me and answered all of my questions.
Dec 18, 2020
I was very satisfied with and comfortable with the discussion we had about my condition and did understand everything discussed. Currently I am waiting for an appointment time for the surgery. Thank you very much for the time and effort afforded me.
Dec 18, 2020
Great care, friendly staff
Dec 16, 2020
Absolutely love Dr. Hayes she really took the time to listen to me and what was going on the staff is very and friendly
Dec 13, 2020
Hello, I like Dr. C. She makes me feel comfortable with her procedures. The slight wait is no problem
Dec 11, 2020
I have been very pleased with everything!!!
Dec 10, 2020
I take my daughter here for the first time and we absolutely loved the whole office! Everyone was great! My daughter is only 5 so she was scared going doing but come out super happy! Thank you all for your great work with kids!
Dec 9, 2020
As always I am always pleased with the service and treatment received on this visit. It’s always nice to see Sarah and Nancy. Have a nice and safe holiday.
Dec 8, 2020
I feel I had excellent care.
Dec 8, 2020
I thought that everything went great for my first appointment with you guys. I'm really looking forward to hearing better soon and getting some answers.
Nov 27, 2020
Very friendly staff, made me feel very comfortable and well taken care of.
Nov 26, 2020
Superficial Radiation Therapy left me with a bloody nose mixed with mucous every morning and night for 4 weeks. The Dermatologist suggested I see an ENT to cauterize the inside of my nose. The cauterization did not take because the inside of my nose was the consistency of "hamburger". The ENT put in a cotton plug in my left nostril, which was going to dissolve after 3 days. I have significant sinus issues. After going home and trying to blow my nose on the right side only, the plug came flying out with a vengeance. Although the treatment did not last, the information and instructions for ongoing care were well received.
Nov 23, 2020
Great Doctors and staff! Very knowledgeable and courteous.
Nov 19, 2020
Great service! They were friendly.
Nov 12, 2020
We took my newborn son in because he had a tongue tie and Dr.Reschek explained the procedure to us and did it perfectly very quickly! Now we don’t have to worry about how it would’ve effected his speech and latching issues, we are so happy and thankful
Nov 6, 2020
Everyone in the office was friendly and professional and helpful. been going to ENT for years. Have a new doctor, Dr Monica C.look forward to seeing her for future appts. Gloria hubbard
Nov 5, 2020
Was very impressed with the doctor and her through exam of my nose to explain how to prevent future nose bleeds, after two trips to the ER, this was a follow up visit and everything looked good and no further treatment other then what I have been doing was needed. She did explain the best way to stop a nose bleed and I will use that on any future nose bleeds.
Nov 4, 2020
Friendly, communicative, helpful, efficient, knowledgeable, kind; that's they way the folks at ENT Associates were from the time I entered the building until I left. They were smiling and I was smiling.
Nov 3, 2020
your a five star facility
Nov 3, 2020
Great group. Very friendly. Dr. Steve was very informative and helpful.
Oct 30, 2020
This office was a great experience from the second I entered the building to the time I left. The front office staff were friendly and very helpful, they processed my forms quickly and put me into an exam room. The Doctor came in almost immediately, Dr. Chmielewska was absolutely great, she listened to my issues, explained the procedure I would be going to have. It was a very satisfying experience, I would recommend this office to everyone.
Oct 30, 2020
The attention I was given was excellent!
Oct 29, 2020
Excellent and pretty good, However got to apologize for broken English. I will practice my English and do my best to minimize my horrible accent. Thank U much for your patience.
Oct 29, 2020
Doctor and staff very caring and welcoming. All my concerns and questions answered. Highly recommend ENT Assoc
Oct 28, 2020
I was very pleased with my appointment with Dr C. The staff was efficient and friendly, Dr C was up front with me. I am impressed with the entire operation
Oct 20, 2020
Dr. Hayes and the staff did an amazing job and were very thorough with my exam. I’ve visited several ENT’s over the past 30 years and finally received some answers to my ear problem.
Oct 19, 2020
This office is one of the best run and professional medical offices I have been in. Everyone is so friendly and helpful.
Oct 15, 2020
We were very pleased with our visit. First time in a LONG time an ENT not only read my medical history, but actually said that they could do something! We remain enthusiastic about our relationship with this group.
Oct 13, 2020
Dr. Hayes was very professional, answered all my questions and was thorough.
Oct 12, 2020
You guys listened and asked a good amount of questions, making me feel as if I was cared for and understood. I look forward to seeing you guys again.
Oct 6, 2020
The doctor and her staff were friendly, informative and thorough. But this 1st visit was merely a preliminary evaluation. Subsequent visits will hopefully help resolve/correct/aid in the over all treatment.
Oct 5, 2020
I never had my ears cleaned before and it wasn't an urgent problem, but my ears did get cleaned out and everything was very professional. If I need the procedure again, I will certainly come back.
Oct 1, 2020
Very friendly, very professional office.
Oct 1, 2020
Very knowledgeable and professional.
Sep 26, 2020
The Doctor and nurses were helpful and professional. The only complain is the time it took to get the initial appointment. I understand why it took so long I just didn't like the wait time.
Sep 24, 2020
they were very professional and nice. the doctor is very well educated and knows what she is talking about, helped me out with my hearing issues. Made me comfortable with my decision to get everything taken care off. Would recommend this dr. and office staff for anything needed to be done. Thank you for the chance to tell my story. top notch place, you are going to LOVE IT!!
Sep 23, 2020
I was wondering if my refill at Sams Club in Grand Blanc has been turned in yet by Dr Reschak as I have not been notified by Sams Club as I usually am.
Sep 23, 2020
I am so glad I came there. Very good doctor. I look forward to having a procedure done in his office. Kathy Stewart
Sep 23, 2020
The office employees were friendly and organized. Dr. was pleasant and thorough. Observations he made were complete and understandable. Possible solutions were provided.
Sep 15, 2020
Excellent physician and staff. Happy with care.
Sep 11, 2020
I didn't have to wait long to get back into a room. Very pleasant office staff.
Sep 4, 2020
Got me in fast when I needed help. Fixed me up.
Sep 3, 2020
Thank you Dr. Chemielski for listening an taking a seriously good look at my concerns. Came asking for a 2nd opinion an, was given the answer an the antidote to fix it!
Sep 3, 2020
The staff was very friendly and the Dr was very helpful in explaining everything.
Sep 2, 2020
releaved that all was good dr was very imformative ,thank you ,
Aug 31, 2020
I saw Dr. C for the first time. She asked me several questions related to my ear issue but also questions about other medical issues. For example she saw a scar on my neck and asked if it was thyroid surgery, which it was. I felt very comfortable with her and appreciated her interest in my health in general.
Aug 27, 2020
professional and informative
Aug 24, 2020
Pleasant experience. All needs were met efficiently. Thanks
Aug 21, 2020
I was very pleased with the whole office. From the front desk to the nurse who took me back to my room the surgeon and then his son
Aug 20, 2020
This is one of the friendliest offices I’ve been in. Patient, informative willing to listen
Aug 20, 2020
Great visit, friendly staff and Doctor. I did experience ear pain for about 24 hours after the wax removal procedure.
Aug 18, 2020
Excellent service at all levels. Thank YOU
Aug 15, 2020
The wait was not too long. Everyone took due care regarding coronavirus. The doctor explained everything clearly. I would highly recommend this medical center.
Aug 13, 2020
I complimented the doctor and her assistant and also the office staff, as they were so efficient and helpful. The front desk was also very helpful with my nosebleeds over the phone!
Aug 10, 2020
They made me feel welcome 😊
Aug 4, 2020
I felt that everyone in the office that I had contact with was very helpful and informative. I felt that they truly wanted to help me with my condition. I would most definitely recommend Ear, Nose, Throat & Plastic Surgery Associates to everyone.
Aug 1, 2020
Great place!!!! the Doctor was great!!!! staff was great!!!!
Jul 30, 2020
Treatment was spot on but wait times were pretty bad. Hold your appointment times or at least let patients know you are running an hour behind so they can adjust accordingly. Both times I have gone I had to leave work and was seen an hour past my appointment time. Poor time management.
Jul 30, 2020
Dr. Hayes is popular, so there will be a wait if you don’t have an emergency referral. I am on a blood thinner and had a severe nosebleed that I couldn’t stop without going to Emergency, and Dr. Hayes was the follow-up doctor who was highly recommended to cauterize my nose. She is a friendly, affable doctor who takes the time to explain her procedure and the method for home care. I had cringed at the thought of cauterization, but it was almost pain-free. I was so relieved because I had envisioned the old time burning process it would have required. (I’m almost 81, if that explains my outdated fear.) So, ease up if you are afraid. You will be in good, gentle hands with this reliable doctor! We literally thank the Lord for her!!
Jul 29, 2020
Oh the visit was great. Anybody looking for a good ear nose and throat I will definitely send someone there .
Jul 29, 2020
Professional, compassionate, efficient
Jul 28, 2020
Service was great. Directions to office were very good.
Jul 24, 2020
First visit was good and Dr. Hayes was very clear on her findings and plan going forward.
Jul 23, 2020
We love Dr. Reschak, he is always kind and caring with Annelise. The wait was longer than normal, but I assumed it would be with Covid.
Jul 23, 2020
excellent service, pleasant and through.
Jul 22, 2020
Office personal were efficent and friendly. No long wait ,, no complaints.
Jul 18, 2020
I was very pleased with Dr. Craig's interview. Dr. Craig came highly recommend and i feel that I am blessed to have him do my surgery.
Jul 17, 2020
Very professional and informational.
Jul 16, 2020
Always have been satisfied with the care I have gotten here and not too much wait time!!
Jul 11, 2020
I liked the reminder of my up coming appointment, the on time little waiting to see the Dr. information and exam by the Dr. and very pleasant help checking out.
Jul 10, 2020
Great appointment. Dr. Chmielewska is excellent. Very thorough and caring. She takes the time to listen to your concerns. I highly recommend her. The office staff is also very good.
Jul 10, 2020
My last appointment was excellent! The audiologist was on time, professional, and personable. She checked my hearing aids and gave them a deep cleaning. This alone was like getting a new pair. She also tweaked the program and so far they are working perfectly.
Jul 9, 2020
professional and very efficient.
Jul 9, 2020
I love the reminders for my appointments, maybe a little to many but that's better than to little. Also with the virus thing going on I was glad that I didn't have to wait in the waiting room but a few minutes, and that everyone there and also patients wore masks. Thanks for caring for everyone
Jul 7, 2020
The service here is ALWAYS exceptional. The staff are courteous and makes you feel important while interacting with you. They make it a point to keep you informed of what’s going on, what the next steps are, and what you can expect. Seriously among the best customer service I’ve received across any industry
Jul 3, 2020
The staff is so friendly and welcoming really like the doctor office doctor was so informing to my needs
Jul 3, 2020
Very friendly staff and organized office, Dr. C is awesome, she is personable and engaging. Thank you!!
Jul 2, 2020
All of the staff were very nice and professional. I was in a room and seeing the doctor in a very short amont of time.
Jul 1, 2020
Fast, friendly and I felt extremely safe for it being my first doctors office visit since the state reopened. Thank you for being awesome!
Jun 30, 2020
Always prompt, courteous service.
Jun 30, 2020
Grateful for my Doctor Reschak <3
Jun 25, 2020
Wait time was great, Dr, Was Very polite! Very satisfied!!!!!!
Jun 23, 2020
Great office team and Dr. C. Is great!
Jun 19, 2020
Dr. Chiemielski was wonderful, thoughtful and professional. The audiologist was as well!! The young lady on computer was as well!!!!
Jun 19, 2020
This was a follow-up appointment regarding chronic sinus infections & for saline nasal irrigation treatments
Jun 16, 2020
Dr Hayes, was professional and foremost she was honest. I didn't know what to expect and the day of my appointment, she reviewed my case with me and told me that she felt, I really didn't need to do anything at this time, she felt comfortable in telling me not to have operation on my nose. I respect her for that and for her not to operate for no reason, thanks
Jun 15, 2020
I’m glad the office was open to see me. They have made the necessary changes in protocol to help prevent the spread of COVID-19.
Jun 15, 2020
Appointment was handled very efficiently and courteous and knowledgeable personnel
Jun 5, 2020
The staff was very kind and friendly. Dr Reshack's exam and explanations as well as information about the surgery were thorough.
Jun 3, 2020
Really like everyone there...so friendly and helpful !!!!
Jun 2, 2020
My appt was done in a timely manner which is rare at most dr offices Thanks
May 28, 2020
Was greeted and taken in in a timely manner. Sarah was very helpful and completed my appointment in a timely manner. Was very pleased with the service that was received.
May 28, 2020
This office was absolutely amazing with my 9 day old baby girl!! They were quick and friendly and the office was very clean!!!
May 21, 2020
It was great and I love dr Hayes. I prefer visits in person. Much more valuable however in these times it was convenient and much appreciated!!
May 14, 2020
Dr. Hayes is always very thorough,patient and kind. I appreciate the time she spends advising and explaining. Many thanks.
May 9, 2020
Online Visit with Dr. Reshak was a great alternative to an in person office visit. Audio and Video was crisp and clear. The Dr. was able to provide a quick action plan and set me up to schedule a followup appointment in the office within 2 weeks!!
May 7, 2020
It was a wonderful way to get my test results ! My ENT is the best around . The staff are always sweet and helpful. Thank you
May 5, 2020
Very professional, polite, friendly service
May 1, 2020
My visit was by phone , due to the ongoing issues with Covid19 . I was told some ways that I might be helped until I can have an office visit . Doctor was very pleasant and informative.
Apr 16, 2020
The app worked fine. I was able to see Dr Hayes and get answers to my problem.
Apr 16, 2020
I was able to get in and out very quickly. The staff was friendly and professional. The doctor that I saw was extremely helpful. I have been to 5 other doctors that didnt take a single step to help me whereas this doctor gave me immediate relief AND a long term plan. I highly recommend.
Apr 1, 2020
My appointment went excellent. I was here to see Kaitlyn to adjust my hearing aids. She did an excellent job. I haven’t had any problems. She was very nice and friendly. I look forward to my next appointment!
Mar 18, 2020
Dr. Hayes and all the staff are very kind and understanding!!
Mar 12, 2020
Very friendly staff, excellent thorough doctor, great explanation of diagnosis and prognosis with a good plan for follow up.
Mar 12, 2020
Professional,walked through diagnosis completely, friendly, and comprehensive- Great doctor with all sincerity. Made me feel as good as I could considering the circumstances. Would recommend to anyone.
Mar 7, 2020
Outstanding experience. Would recommend to family and friends.
Mar 4, 2020
I felt great about my visit. Caring people and made me feel like they cared about me. Not just push you threw. Thank you all.
Mar 4, 2020
The Dr and her staff were very professional.
Mar 3, 2020
Dr. Chmielewska is absolutely the best doctor I’ve ever visited.
Mar 3, 2020
You all were wonderful as always. Helpful, friendly and most importantly, encouraging.
Feb 28, 2020
All the staff was very friendly with smiles, starting with the receptionist right to the end where you’d pay.
Feb 28, 2020
Very friendly staff. Easy to schedule an appointment and received reminders of my scheduled appointment.
Feb 27, 2020
I am extremely satisfied and impressed
Feb 26, 2020
Always get five star service. I highly recommend ENT.
Feb 25, 2020
The doctor I met with was excellent. She was very thorough and took a lot of time to really understand my throat problem. I would highly recommend this place!
Feb 17, 2020
The doctor and staff were amazing! It was nice NOT having to wait for an hour to be seen!
Feb 12, 2020
This is one of the best ENT doctors here but when you Waite 75 minutes for your appointment that sucks.
Feb 11, 2020
Everyone was very helpful and friendly!
Feb 3, 2020
I cannot say enough great things about this office. It is clean and friendly and professional. It is a great place. Dr. Reschak is very knowledgeable and understanding. He was great with my kids... even with my toddler... The entire staff are wonderful!!!!
Feb 3, 2020
Dr Hayes is a wonderful doctor! She is so compassionate and really cares about how you feel. The office staff are great as well. I’m very happy to be a patient there!
Feb 3, 2020
Dr. Hayes was very kind and patient.
Feb 3, 2020
This was my first visit. The office was clean, the staff was very courteous and the Dr. I saw was very professional, nice, thorough and conscientious. Very pleasant experience. Thank you, Kim Lee.
Jan 31, 2020
I enjoyed the professionalism and kindness at the front desk. Dr. Hayes was incredibly nice and gentle. My nervousness disappeared during treatment. The audiologist was very sweet. Overall, a nice experience.
Jan 29, 2020
Friendly and helpful front desk staff. Comfortable waiting room. Professional, caring audiologist. And Dr Hayes is wonderful - very knowledgeable, shares and explains tests, other information during her exam, and so kind and personable. Love coming to this office and Dr Hayes!
Jan 28, 2020
Every visit has been to my expectations. The staff welcomes you upon arrival, and all of the support staff are helpful and friendly. The doctor answers all of my questions and helps my child feel relaxed during the treatment session. It has always been a pleasant experience.
Jan 28, 2020
Excellent experience from front office staff to our time with Dr. Chmielewska.
Jan 23, 2020
Was very happy with my visit,everyone made me feel at home.I felt the doctor understood my problem and was able to schedule me for surgery to correct the problem.
Jan 23, 2020
Very Kind! From the front desk to the procedure with the doctor, it was friendly and appropriate service. I will be returning annually to address my needs.
Jan 15, 2020
I was very pleased with the services I received.
Jan 14, 2020
Prompt and courtesy. Very informative
Jan 14, 2020
I was surprised by how quickly I was seen and and how short the waiting period was after I was taken back to a room. I also appreciated being shown to hearing test results and the explanation. Hopefully this will be done with the ct scan I would appreciate seeing the scan aswell.
Jan 14, 2020
Excellent staff! Everything was explained very well. Except, for the Hearing Aid consultation. I was unhappy to see there’s a $100 charge if no hearing aids are purchased. I don’t know how people can know for certain they can get them, financially, as that is where you discuss the options.
Jan 9, 2020
Dr. Is very professional and knowledgeable. Took time to explain my condition, prognosis, and a treatment plan.
Jan 8, 2020
This was the first time visiting your office and I was very impressed. Did not wait long and Dr. C was very nice and kind.
Jan 8, 2020
Doctor Monika is the best doctor. She explains things to you so you understand and has done many throat surgeries on me including taking my tonsils out at 45 years old 🤦♀️ Love the staff here and would highly recommend.
Jan 7, 2020
Front desk staff was very friendly. Almost zero wait time. Dr Hayes took the time to understand my medical needs. I was very pleased with the office visit.
Jan 7, 2020
I feel confident that I will be getting good care in this office! I have been coming here and seeing the Doctors here for many years!
Dec 24, 2019
Thank you fro getting me in ASAP.
Dec 20, 2019
Everyone was professional, friendly and kind. I did not have to wait long at any point. Everything was explained well and all questions were answered. Further testing and procedures were scheduled promptly. I feel confident I am receiving excellent care by knowledgeable professionals.
Dec 20, 2019
We are hearing much better now that Doctor Renschak cleaned our hears! We were very impressed with him and the efficiency of his chair side assistant. We will be back!
Dec 20, 2019
WELL. IT'S BEEN TEN YEARS AND WE CAME A LONG WAY. WENT THREW 3 DOCTORS. I WOULD SAY I AM NOT 100 PERCENT BUT I FEEL LIKE IT SOME TIMES. STILL USING THE SINUS WASHING SYSTEM. PLUS THE FLUTICASONE. I THANK E NT MERRY CHRISTMAS
Dec 17, 2019
Everything about this office was 5 stars
Dec 14, 2019
Very helpful, professional receptionist and staff. Clean, beautiful facility. Expert service! Thank you.
Dec 12, 2019
Fast, efficient, smooth, friendly
Dec 12, 2019
The staff was amazing and so was Dr Rashack. My boys were on another level of whiney and not listening yesterday morning and everyone was so patient with our walking disaster ! We got in for surgery fast which I am so so ths full for ! Check in, check out and scheduling was all so easy and smooth ! Thank you for your kindness and patience yesterday .
Dec 11, 2019
I had a great experience at ENT. The Audiologist, Kaitlyn, helped my fix a couple problems with my hearing aids. I accomplished everything I needed at the appt.
Dec 11, 2019
very nice office staff, everyone was kind and the visit was timely. pleasant visit,
Dec 10, 2019
My search for an ENT went well with Dr Hayes. She was quick with both her questions and her ability to laugh. I enjoyed both. She worked efficiently with her medical technician who also appeared to be competent.
Dec 10, 2019
Excellent service and friendly !!
Dec 6, 2019
Always a great time! Dr Hayes is amazing and so good to kaylee. We love seeing her and the staff
Dec 4, 2019
I was very happy with my recent appointment with Dr. Cynthia Hayes. The doctor was very pleasant and she repeated the hearing test I had to verify results. They are currently scheduling a CT scan.
Dec 2, 2019
It was a very warm an inviting time I had with you all. Everyone was very sweet an informative on what to expect.
Nov 27, 2019
I think and feel you are an asset to medical community! I have the utmost faith in my ENT!
Nov 26, 2019
I needed an appointment in a hurry. I had my daughter call you as I can't hear on phone. You got me in immediately. I'm so thankful. Dr. Hayes and your staff are a god sent. Thank You Charlette Clark
Nov 25, 2019
I LIKE THIS PLACE ! Everyone seems to know what they are doing and they make sure you are comfortable. They are quick and efficient .
Nov 22, 2019
I have been very pleased with ENT Throat and Plastic Surgery Associates. The front desk staff is very friendly and professional. A huge plus for me. Nothing worse than going for a Dr appt and the office staff is rude. I don't go to a Dr just for fun. I don't need rudeness when I feel lousy. Every time I've been there...it's consistent. Friendly. Professional. I also love Dr. C. She's very impressive. makes me feel comfortable.
Nov 20, 2019
Saw me on time. Very professional
Nov 20, 2019
I like Dr. Hayes as an ENT doctor.
Nov 13, 2019
Very prompt, and thorough.
Nov 13, 2019
He was pleasant as well as the staff but I felt misunderstood. I think he understood me as he was leaving the room.
Nov 13, 2019
Doctors and staff are very accommodating and supportive. Always willing to answer any and all questions thoroughly. Staying on schedule at times appears to be a challenge.
Nov 4, 2019
Awesome experience. Could barely hear when I arrived and had a tube put in my ear and the only thing that hurt was him trying to get a hair out of my ear before he. And I left being able to hear and no pressure in my ear and helped my sinuses. Thank you!!!
Oct 27, 2019
felt very happy with my visit, Really liked the new Dr. Racsh
Oct 22, 2019
Very thourogh and professional
Oct 20, 2019
I am so impressed with the professionalism and caring, friendly attitude shown by every single associate I came in contact with. Thank you for caring.
Oct 18, 2019
States off very bad and was ready to walk out.
Oct 17, 2019
I thought your front desk could have been friendlier. No one said hello waited a few minutes then asked for insurance cards then a large clip board to fill out. Otherwise, good experience
Oct 8, 2019
Dr Reschak is extremely knowledgeable and kind. This makes him trustworthy so both my husband and kids feel comfortable during there visits. I would highly recommend his practice .
Oct 4, 2019
I found my experience to be enlightening and stress relieving! Dr Razak was more than willing to listen to my complaints. The examination was thorough and many of my questions were answered. The staff was knowledgeable and respectful. Thanks for a great experience..
Oct 3, 2019
I was very pleased with the explanation of the issue with my ear. And very pleased that something could be done to help during the visit.
Oct 1, 2019
Was very happy with this Dr and his staff was very friendly and wait time was very minimal. Will be referring friends/family to ENT Associates.
Sep 27, 2019
Outstanding service they explain every thing to you and what can be done to help you. Very little wait time your see fast and then they take time to answer any questions you may have.
Sep 24, 2019
It was very informational and helpful and am thankful to know what is going on with me.
Sep 20, 2019
Very nice office and personnel. Quickly handled my concerns.
Sep 20, 2019
I am hopeful that my voice will be at least back to what it was. I believe it is getting better by the day
Sep 19, 2019
As usual the staff is wonderful, especially the new audiologist.
Sep 18, 2019
The support staff was wonderful and truly appeared to enjoy themselves which put me at ease. The doctors, audiologist and ENT explained everything very well and I felt they were very thorough
Sep 18, 2019
Like the email notification to confirm appointment.
Sep 18, 2019
Very nice place, doctors and staff
Sep 17, 2019
Very kind and friendly staff.
Sep 17, 2019
Thank you for caring about your patients.
Sep 16, 2019
I had a wonderful experience. The staff were all very friendly and professional.
Sep 12, 2019
Wonderful office with professional, caring and kind staff. Very happy to have Dr. Reschak handling my inner ear problem
Sep 12, 2019
Thanks for looking at my son's ears, nose , throut...I felt at ease with your office...the woman up front was very nice and friendly.
Sep 11, 2019
I see Dr. Reschak:) I have great faith in his God given abilities to help keep me hearing and healthy. I am always a more grateful girl after seeing him. I pray for him to always be able to know his great talented abilities. Hugs and Believe, Julia
Sep 11, 2019
The dr was very understanding, she did a great job.
Sep 9, 2019
very prompt, courteous, helpful, and understanding.
Sep 5, 2019
Loved them!! My son usually ALWAYS freaks out the whole time at ANY doctor, but not here. He was very good and I loved it.
Sep 5, 2019
Nice office, friendly people, very professional practice.
Sep 2, 2019
Everyone very friendly and personable.
Aug 29, 2019
When I got there I felt immediately comfortable the place is very cozy when I went to the back the doctor came in and she made me feel better from my nerves. I always hated surgeries and when she was explaining everything I relaxed and felt better.
Aug 28, 2019
As a RN with experience in Critical Care & PeriOperative Services, I’ve had the opportunity to work with dozens of surgeons & physicians in multiple specialties. Dr. Reschak demonstrates all of the qualities a patient should look for in a specialist. His qualifications are of course excellent, however it is his ability to connect with his patients on a personal level that sets him apart. He is kind, considerate, thoughtful—he treats patients with respect. His office is well run & visits/wait times are appropriate.
Aug 28, 2019
Dr. Reschak is a very good doctor. He takes adequate time to evaluate and answer all questions. Great bedside manner.
Aug 24, 2019
A very cordial, caring and professional office
Aug 22, 2019
Very good, pleased they took the time and covered everything..
Aug 19, 2019
Everyone was very professional and courteous.
Aug 16, 2019
My visit was timely and had good service
Aug 16, 2019
Pleasant, professional visit. Friendly staff.
Aug 14, 2019
Everyone was fantastic! Felt very comfortable!
Aug 10, 2019
same as always. I value this office visit greatly
Aug 10, 2019
Dr. Reschak was amazing with my 1 month old, 3 yr old and myself. My daughter had a tongue tie and I was there to have it looked at to see about whether or not it could be fixed. Being there hormones all over wanting to cry while my husband was at work taking care of this with a 3 yr old was challenging, however the staff took amazing care of our daughter all while helping me wrestling with my hormones and feeling helpless and wrangling my son and dealing with our insurance forgetting to add our newborn. Needless to say it was a long day but they were so helpful, accommodating, and above all caring! I will definitely recommend their office!
Aug 9, 2019
great support and pro all people great
Aug 9, 2019
Outstanding service, thank you.
Aug 8, 2019
Definitely a 5 star rating for this place .
Aug 8, 2019
They did a good job of testing my hearing and checking my inner ear. Everyone was friendly and professional. ruled out some things but still looking for answers as to why I suddenly developed vertigo.
Aug 5, 2019
I was very happy with my visit with Dr. Hays. She explained everything that she was doing and went over what she thought best for my symptoms.
Jul 31, 2019
Great experience ! Love Dr c.
Jul 30, 2019
Wonderful caring environment. I am so thankful that I have been able to be a patient here.
Jul 27, 2019
Fantastic people. No matter how busy they are, you are in and out within reason. Would recommend this place to my friends.
Jul 26, 2019
It was great you worked me into your schedule. I appreciate more than you know. I'm feeling much better.
Jul 26, 2019
You guys were great! Its hard to find nice office staff let alone a doctor who takes time and wants to help you! I would recommend you to everyone!
Jul 18, 2019
This place is amazing! I really feel comfortable taking my daughter to here. They truly have my daughter's best interest in mind
Jul 16, 2019
Very nice !!!! Everyone was friendly and the Dr. was excellent, didn't act like she was rushing and had time for me ...just waiting to hear when my MRI will be.
Jul 10, 2019
Very pleasant atmosphere
Jul 10, 2019
I really love coming to Dr. Reshack's office,, the staff are friendly. Dr. Reshack is a very caring doctor. He is very patient and understanding and takes time to answer all my questions. He explains the procedures and tells me what he is doing in a way that I understand. I highly recommend him to my friends and family! 😍😊😁
Jul 9, 2019
Your technician and office staff very efficient but friendly.
Jul 7, 2019
Excellent staff and very clean. The doctors are very thorough and helpful!
Jul 5, 2019
very caring doctors and staff
Jun 28, 2019
Saw Dr.C for the first time
Jun 25, 2019
I was pleasantly surprised when I had just signed in and then I was called and taken to an examination room. The doctor was great and explained the treatment. I'm very pleased.
Jun 25, 2019
Welcoming and helpful staff, thorough examination.
Jun 25, 2019
The office staff was friendly and greeted me when I came in, my audiologist explained everything she was going too do and we discussed the hearing aids I have now.
Jun 21, 2019
The professionalism and customer service are excellent beginning with the front desk to the doctors. Thank you for your great service!
Jun 21, 2019
I loved the staff and how well they treated my son!!!
Jun 21, 2019
Absolutely love everyone at this office. Great staff and great doctors!
Jun 20, 2019
Was my first visit with a different doctor because the original surgery doctor has relocated. The doctor i saw was up to date with my history and knowledgeable in how to continue my follow up care.
Jun 19, 2019
I always like coming here. Everyone is so friendly and professional. If I ask questions, they are quickly answered. It's only a short wait to see the doctor.
Jun 17, 2019
Glad we came. Glad no problems with his ears, nose or throat. However, he had MRI and CT scan and found out he broke the fifth bone in his neck. He is to have surgery next week. Carol and Terry Jozwiak
Jun 14, 2019
Professional, quick, and courteous.
Jun 13, 2019
I give this office staff a 5 + no waiting all professionals
Jun 13, 2019
Dr. Reschak was wonderful. He was very gentle with our son and took time to explain things to us. He will be who we go to from now on. I highly recommend him.
Jun 12, 2019
I was thourghly impressed with the level of professionalism and friendliness of all the staff that I interacted with.
Jun 11, 2019
I have the best ENT doctor in Dr. Hayes. Very lucky to have her taking care of my ear condition.
Jun 11, 2019
The audiologist we saw for my 4 yr old was wonderful! She was so patient with him, even when he wasn't by the end of his hearing exam lol she was super sweet and helpful. Staff was really nice.
May 30, 2019
Dr. Reschak is amazing. Most of our family sees him and he is a great and very caring doctor. He always lets us know exactly what is going on and what the plan is. Thank you for taking care of our family.
May 24, 2019
I thought all the nurses were nice. The Doctor spent 5 min with me, and kept saying should have got in earlier, twice, I called but soonest was my May14th appt. Was not very relieved, was suppose to get a Catscan, have hear nothing. Dr. did not even say what the problem was.
May 22, 2019
Very efficient and courteous. Would recommend you to my friends and family should the need arise
May 15, 2019
Very nice office, cheerful staff... I will reserve the rest of my review for after treatment but so far so good!
May 15, 2019
Great service. While I was waiting for my appt, I got a call for an earlier day as was promised if one up. I had a service appt and my hearing aids work like new.
May 14, 2019
Dr. C is absolutely PHENOMENAL!!!!
May 14, 2019
Dr. Hayes is always professional and kind. She listens to you and recommends appropriate treatment.
May 13, 2019
I love Dr Robbins. He has been with my family for 30 yrs
May 11, 2019
Dr Robbins and Staff at ENT Surgery Associates are wonderful people. A superb Doctor that solved a critical issue, did a fantastic job, was very open, communicative and provided outstanding follow up care. All of the support staff were friendly, caring and also had a sense of humor and just good people.
May 10, 2019
Loved the personal care and help. My Doc was nice and friendly. Made my anxiety ease. Will recommend
May 3, 2019
I loved everything about it..the nurses and doctor were all very nice and down to earth. They took the time to explain everything to me in detail so I would know what to expect. I would definitely recommend.
May 3, 2019
BIG SMILES, GREAT DOCTORS, SMILING AND EFFICIENT OFFICE STAFF, CLOSE TO HOME!!!!
May 2, 2019
I felt I was in good hands with Dr. Hayes. She was thorough in her exam and was very knowledgeable in the area of my concern. Dr. Hayes has a professional demeanor. My only disappointment was the doctor not following up on my opening comment that I was there to talk about multiple issues. She pursued the one I was able to mention, but did not inquire what my other concerns were. I will bring them up in my next visit.
May 1, 2019
Very friendly and prompt! Used terms you could understand and step by step process!! My son and I have both been patients and he wasn’t scared at all!
May 1, 2019
Dr C is straight forward I enjoy that
Apr 30, 2019
Good visit ,good staff see ya in oct 2019
Apr 28, 2019
I was very please with the Dr. and everyone that works there. Very informative, really care about your patients. Thank You
Apr 26, 2019
Dr. R was absolutely wonderful. He was able to get a foreign body out of my 6 year olds ear without her crying.
Apr 23, 2019
It was the best experience I have ever had at a doctor's office!!! I didn't have to wait long, the staff was so nice and Dr. Hayes was very compassionate and took the time to listen to me. Dr. Hayes makes you a part of your health care decision, which is very important to me. I highly recommend this office, especially Dr. Hayes and I will definitely tell my family and friends about ENT Associates!!
Apr 22, 2019
I really enjoyed meeting Dr. Robbins and his team. Great sense of humor and made me feel at ease. Explained everything to me in a way I could completely understand. I truly appreciate this kind of doctor/practice!
Apr 19, 2019
I was very pleased with Dr. Robbins and his staff. They took care of the problem I was having and gave advice on how to keep it from reoccurring. Highly Recommend
Apr 19, 2019
I appreciate how you always find a way to get me in.
Apr 18, 2019
I was very pleased and impressed with everyone. Dr. R was great. My ear eas feeling better as I was walking out the door.
Apr 17, 2019
Dr Hayes is very kind, gentle , caring. We have a plan established for what steps will happen next
Apr 17, 2019
My appointment was excellent!! Everyone was so cordial and helpful and my visit was relaxed and comfortable... definitely recommend ENT Associates!!! Mary McMurray, Grand Blanc
Apr 17, 2019
Good service, intelligent doctor.
Apr 17, 2019
Dr. Reshack is great but the office really lacks accommodations for children in the waiting area and I have always had to wait at least 30 mins past our appointment times.
Apr 16, 2019
Always excellent, timely and professional.
Apr 16, 2019
Very friendly staff, very supportive and understanding doctors. Fast scheduling
Apr 16, 2019
I love the reminders of day and time of my appointment by email or text. Everyone is so helpful and nice.
Apr 13, 2019
I would have given a 5 but I had to wait for 45 min after my appointment. Other than that, Dr C is wonderful and easy to talk to. The staff was very courteous.
Apr 12, 2019
Nancy was so informative and though. I am most thankful for this wonderful opportunity,
Apr 12, 2019
people were very pleasant. dr.was great took her time and explained what she was doing. receptionist was very quick and kind.
Apr 3, 2019
Nancy is extremely knowledgeable and helpful.
Apr 3, 2019
Outstanding overall service. Communication from all aspects was excellent. Even reminders with regards to after appointment follow up and actions very much appreciated.
Apr 2, 2019
My appt was quick and helpful, and the doctor was very nice and explained quite a bit to me.
Mar 29, 2019
GREAT PLACE! Everyone I have encountered at this office has been very nice and professional. The wait has not been bad to get an appointment or to be seen once there for the appointment. Dr. Reschak has never made me feel rushed. He explains things in detail, takes his time and is truly concerned about follow up care. Always answers my questions and concerns without making me feel rushed.
Mar 27, 2019
The wait was longer than expected but yet worth the wait. Dr Reach an was prepared about my issues from my last year ago visit w/Dr Hayes. He took good time in explaining my plan n checking out my nose/sinuses. Very happy w/my visit & look forward to my continued care. I also will refer their business!!
Mar 27, 2019
Dr. Reschak is great to work with! This is our second time seeing him with our 11 month old for two different reasons and each time he has been great. We appreciate his compassion and ability to explain the issues we are having. Thank you so much!
Mar 27, 2019
This office is wonderful. While our normal doctor was out on medical leave they still squeezed us in to check on my little guys ears. Come to find out it was tonsillitis and not his ears (this time), so my love was still treated and better in no time. I’m so appreciative of all this office does for my babies!
Mar 24, 2019
I really like Dr. Reschak. He was very personable and listened to me. He explained what he was doing and made me feel quite comfortable.
Mar 20, 2019
I know it’s common thinking that going to a Doctor’s appointment is grueling and often times a painful experience. However, I enjoy this experience every time I visit Dr. Reschak! The entire staff are friendly and personable. It’s almost a treat to go! I feel like Dr. Reschak is interested in my opinions and is genuinely caring for my health. Yes, you should come here.
Mar 20, 2019
I think your office is really great and feel very comfortable with the staff and alway the wonderful care I get.
Mar 18, 2019
It was so refreshing to meet a doctor who seemed to care about her patients. Staff was very friendly, too.
Mar 14, 2019
Wish I would have known sooner to come to my appointment an hour early just to fill out the forms. It was after my appointment that they sent me a link in my e-mail to fill out forms online but by then it was too late. Two hours after my appointment time I finally saw a doctor only to learn nothing was wrong with my ear yet it still hurts. Total waste of time. Doctor was friendly however Medical assistants not so much.
Mar 13, 2019
Dr. Reschak and his team are Fabulous. I am expierencing hearing troubles:( He is magical. I am Grateful <3
Mar 13, 2019
Friendly staff, great doctors
Mar 6, 2019
My experience with this office (ie, doctors, staff, policies/procedures) have been excellent. My doctor is on leave and the doctor who saw me in her absence was just as wonderful. They speak to you with respect and explain things in a caring manner.
Mar 6, 2019
They have a beautiful office with a wonderful team of kind and compassionate staff and doctors. We took my 15 month old son in for a visit and it was extremely efficient and kid friendly. Everyone was very nice and professional.
Mar 4, 2019
Very happy I went to doctor to get my situation addressed.
Mar 1, 2019
I was impressed with Dr. Chmielewska. She was kind & respectful. She was efficient with her time but I did not feel rushed when asking questions.
Mar 1, 2019
Seemed nice and professional. Answered questions and informative.
Feb 27, 2019
Need to listen more on history. Take time not to be in a hurry.
Feb 27, 2019
Very friendly office. Also efficient.
Feb 26, 2019
Dr. Chmielewska was absolutely amazing. Went above and beyond to make sure the issue I came to her with got solved. She made sure I was comfortable and felt safe before doing anything. Extremely happy she is my ENT doctor.
Feb 26, 2019
I was very pleased with the staff. they were very friendly and set my appointment within two days of me walking into the office. The staff at Ear Nose Throat & Plastic Surgery Associates were very friendly. My appointment was set within two days of walking into the office. Dr. Robbins has an excellent bedside manner. He gave me a very in depth explanation of the cause of my ear problems and also informed me my nose had been broken sometime in the past. I had no idea this had happened. Dr. Robbins took his time with me and answered all of my questions,
Feb 22, 2019
I AM VERY HAPPY WITH DOCTOR ROBBINS
Feb 21, 2019
Everyone at your office is wonderful. Rachel is very caring and thorough.
Feb 21, 2019
I had my problem tooken care of. With no problems.
Feb 20, 2019
SO very happy my Dr recommended this practice
Feb 19, 2019
Excellent service! Would come back!
Feb 14, 2019
Dr. Reschak seemed to know his job well and is working on my problem.
Feb 14, 2019
The visit was very pleasant and efficient.. short wait time is always appreciated!
Feb 12, 2019
Great staff, nurses and doctor. Always listen, help when they can and always take the time to discuss and explain proceedures. Sometimes have a few chuckle's.
Feb 8, 2019
It was a great experience from the moment I walked through the door!! Absolutely loved Dr. Robbins! He was vey personable, funny, caring, and down to earth. I highly recommended his office.
Feb 8, 2019
Dr. Chmielewska was right on point with diagnosis, symptoms, and took the time to treat nd discuss my condition thoroughly. Great doctor.
Feb 7, 2019
The staff is very professional and the checkout girl was especially friendly. Dr Robbins is wonderful!! VERY knowledgeable, gentle, personable. Preappointment pack and directions was very helpful since I am a new patient.
Feb 5, 2019
The staff was very welcoming. I was surprised how quickly we were seen being a specialty office I expected to have to wait. We were in and out rather quickly as soon as we went back to the room we were seen.
Feb 5, 2019
Everyone was very nice, and helpful. If I have any problems I will go back and see Dr. Robbins and his staff.
Feb 5, 2019
I believe everything webt soothly. I was called in close to appointment time. Rachel was pleasant, professional and thurough.
Jan 31, 2019
Excellent friendly staff. No waiting.
Jan 30, 2019
Nancy was very quick to identify problem with my hearing aide and corrected it very quickly.
Jan 30, 2019
Excellent service performed
Jan 30, 2019
I don't understand this request. What are you looking for? Feedback about your web site or visit?
Jan 29, 2019
Professional, polite and kind people all around!
Jan 25, 2019
Dr. Raschack was very thorough, explaining everything as the exam progressed; his bedside manner is gentle and caring; he is easy to understand; I left understanding my treatment options and next steps and all of my questions were answered; ; the entire appointment process was well managed.
Jan 24, 2019
Super experience, great doc! Very through!
Jan 23, 2019
Every appointment I have ever had or service received has been very enjoyable . The entire staff that I come in contact with make me feel like I'm visiting old friends..
Jan 22, 2019
Your office and staff are great. All of my experiences there have went very well and the issue was resolved.
Jan 22, 2019
The wait is ridiculously long. If Dr. Robbins wasn't so good with my daughter, I would go elsewhere.
Jan 22, 2019
The appointment went well , we didn't wait long and the exam was great ,everything was explained.
Jan 18, 2019
I could not have asked for a better experience. The office staff was kind and helpful, and Dr C was very knowledgeable, asked lots of questions and listened to my answers with consideration and knowledge.
Jan 11, 2019
Thank you for everything. Happy someone finally listened to me and maybe some relief in sight.
Jan 10, 2019
Nancy did a quick and informational job to resolve my hearing aid problem
Jan 9, 2019
Was able to get our newborn in the same day we called! Service was great and the staff was wonderful with our 2 year old! As a nurse myself I am very critical. The staff here is very experienced. Highly recommend!
Jan 8, 2019
Nancy was great,in and out within a reasonable time.very satisfied
Jan 8, 2019
Very professional. Doctor Robbins diagnosed my problem and relieved my anxiety.
Jan 8, 2019
The associated at this office are so compassionate and take special care of each and every patient. The office personal are also very nice and helpful. I have enjoyed each visit I have had to have with all my children.
Jan 6, 2019
Dr. Hayes is the best. Very patient and understanding. Highly recommended.
Jan 5, 2019
Dr.C IS AWESOME! Staff is very helpful, knowledgeable, and concerned. I highly recommend them! I will never go any place else again.
Jan 4, 2019
Great place, very caring and fast service
Jan 4, 2019
Dr. Hayes was very informative to me and explained what she was doing in test and results.I was very pleased with Dr. manner.
Jan 3, 2019
Dr Chmielewska is excellent and the staff is efficient and friendly. I would not hesitate to recommend ENT Associates.
Jan 3, 2019
Friendly, professional staff; clear medical information provided, plenty of opportunity to ask questions. Would definitely visit the office again.
Dec 28, 2018
Throughout 2018 the care and compassion I received from Dr Robbins and staff is why I am doing so well today. I cannot thank them enough. Good tidings to all. Kenneth and Karen Moore
Dec 22, 2018
Great with kids. Love this office.
Dec 15, 2018
Nice office, friendly staff
Dec 14, 2018
I have been to many, many ENTs over the years. Most recently I've seen another local ENT for the past 10 months. I came to Dr. Reschak looking for a new ENT for a second opinion on a surgery but also to potentially transfer care. I am so happy I was recommended Dr. Reschak - he was fantastic, I felt important (he actually took time with me, did not feel rushed or "just another patient"), and I felt immediately like I could trust him. He explained to me in detail my CT scan/what it meant, treatment options, the entire procedure and what to expect... things you would hope for in a doctor but unfortunately are all too rare these days. Needless to say I scheduled my surgery with him and will be transferring care to him from here on out.
Dec 14, 2018
Nice inviting atmosphere. Very professional but not too much. 5 star practice.
Dec 13, 2018
Wonderful people! Very professional and very attentive and caring. I would not hesitate going back if I needed to.
Dec 11, 2018
It was a good visit I found out what I needed to know I was happy with my visit
Dec 11, 2018
Dr. Hayes was great she answered all my questions an I now have a good understanding of what my plan is
Dec 6, 2018
Nancy Albee provided excellent diagnostic services to determine and correct the malfunction which occurred with my Hearing aid
Dec 6, 2018
Dr. Reschak is a great doctor! He is very thorough, and I never feel rushed during my time with him. He answers every question I have, and makes sure I have an understanding of what is being explained to me. I highly recommend his services.
Dec 4, 2018
Enjoyed meeting and having Dr. Robbins and his staff treat my husbands ear problem. They got him in within 2 days after my Dr. called them. Definitely will recommend them.
Dec 2, 2018
The STAFF was great, Dr Robbins was excellent.
Nov 30, 2018
I was very happy with my visit. Dr. Chmielewska did a comprehensive evaluation of my problem, explained several possible procedures to me, and I felt 100 percent better after my treatment!
Nov 28, 2018
After seeing many ENT specialists in my lifetime, I have come to trust Dr. Robbins with my ear problems.
Nov 23, 2018
Everything was great do not need to change anything
Nov 22, 2018
i was very pleased with my first visit to ent I was greed with a pleasant smile and my wait time was outstanding they called me in early then my appointment time doctor Monita Chmielewska was very pleasant she made my visit that much more pleasant
Nov 16, 2018
It is wonderful to have the appointment reminders, etc available.
Nov 15, 2018
Very friendly staff and I felt comfortable being there.
Nov 13, 2018
Test was quick without any problem.
Nov 8, 2018
Your whole team is great! I appreciate how gentle you were with my 2-year-old. I will definitely recommend to anyone with ENT needs!
Oct 30, 2018
Doctor C is so nice to always help.
Oct 25, 2018
This was my first visit to ENT Associates-I didn't know what to expect. The staff was great. My appointment was with Dr. Reschak, I felt comfortable with him immediately.
Oct 25, 2018
I have always been treated very well in this office, the staff is very friendly and welcoming! The Doctors are Great!! I have recommended Doctor Robbins to many family members and friends!!
Oct 19, 2018
Dr. Robbins was great!! Awesome bedside manner for my little guy, made him feel comfortable. Very friendly and upfront about what he was going to do. Would highly recommend, especially for little children! Office staff very welcoming and friendly!!
Oct 19, 2018
I feel at ease with Dr Reschsk, totally trust his judgment,
Oct 17, 2018
Great Service, Knowledge and Expertise in all areas
Oct 12, 2018
From the minute I called to get an appointment to the time I left the office after seeing the doctor, I was treated with EXCEPTIONAL customer service from everyone!! Would HIGHLY recommend this office to everyone I know! Thank you, your kindness is much appreciated!!!
Oct 11, 2018
If I had to leave this survey a few months ago it would have been TOTALLY different. My previous experience had been HORRIBLE. However, this visit was with a new audiologist (Rachel) who was EXTREMELY professional. She made every attempt to resolve my issues and even allowed me to speak with an the office mgr. so I could voice my concerns regarding my previous few visits.
Oct 10, 2018
I liked the diagnosis and the tests came back well, but i still had questions. My ear condition didn't get better because the doctor said it would and I still got much more from the internet then i did here.
Sep 24, 2018
Took it upon myself to make this appt. with Dr.Robbins. He diagnosed my problem perfectly. After an appt. with family doctor, urgent care visit to no avail or relief.
Sep 23, 2018
I had an excellent experience . The entire staff were so nice, helpful, and totally professional.
Sep 21, 2018
Great visit thanks so much
Sep 18, 2018
Dr. Reschak was amazing! Easy to talk to and made me feel very comfortable. Very knowledgeable!
Sep 18, 2018
Very nice and went right to work and found out what was wrong and got me right out love this doctor and the way she runs things.
Sep 14, 2018
Appreciate the fast followup
Sep 13, 2018
I had a great experience at ENT Associates. All staff, including the doctors, were very friendly and made me feel at ease. Dr. Reschak was very thorough and I felt confident in his diagnosis. He did a great job of explaining why I was feeling the way I was. Overall it was a great visit.
Sep 11, 2018
Friendly, professional and really nice people. Dr. Robbins was great. Kind, friendly, funny very professional and informative.
Sep 7, 2018
Exemplary care and much appreciated
Sep 7, 2018
Your office was able to work me into the schedule quickly. Dr Chmielewska was extremely thorough in her examinatination of a large nodule on my thyroid. She addressed a secondary nodule that was ignored by a previous surgeon (not affiliated with this office). She went over and above by contacting the radiologist and verifying the primary nodule was not aggressive looking. She handled my case with urgency and did an excellent job with my surgery. I would highly recommend Dr Chmielewska and this office.
Sep 7, 2018
Staff and dr were all professional but friendly.
Sep 7, 2018
Great doctor's and staff, but always a wait.
Sep 6, 2018
This was my first visit to ENT and it was a very pleasant first impression. Staff was friendly and doctor was super and personable. Hearing test tech was also great. No wait time, prompt and professional.
Sep 6, 2018
I had a long wait but they apologized profusely. They were very short staffed. I can understand that and happy they told me why it took so long.
Sep 5, 2018
We had a great experience here. The support staff are exceptional and caring. We got into see the doctor right on time and got all of our questions answered. Couldn't have asked for a better appointment.
Sep 5, 2018
My experience was great the staff was very professional and my appointment was prompt
Aug 31, 2018
Dr. R is excellent. I saw him a year ago for a different problem. This time also, he seemed to know what is causing my issue. Hopefully the meds will work
Aug 30, 2018
Was very impressed with the staff, very friendly. Did not have to wait long for the doctor. This was my first visit and I thought Dr. C was very thorough.
Aug 27, 2018
Always prompt, friendly service. Considerate of patients time.
Aug 22, 2018
I LIKE DOCTOR ROBBINS VERY THORAL TAKES HIS TIME WITH YOU. PLUS LETS YOU ASKED ALL THE QUESTIONS YOU WANT. I TELL EVERYBODY ABOUT DOCTOR ROBBINS. IF THEY NEED A E N T PERSON
Aug 21, 2018
I enjoyed my experience in the office. Everyone was nice and helpful.
Aug 18, 2018
Thank you..it was a pleasure to meet Dr. Robins
Aug 17, 2018
Great service! Dr. let you know what he was going to do before he did it. Courteous and very pleasant.
Aug 17, 2018
Very friendly, caring , helpful, explaining everything step by step . Great staff and Dr is Great . I would recommend to all my vocalist friends !
Aug 15, 2018
In my case, everything went fine.
Aug 10, 2018
I had a very nice, welcoming experience. This was my first visit with this office. Dr. Hayes was very friendly and compassionate.
Aug 9, 2018
You took care of me very well I am very happy but the only thing that I was a little discouraged about what’s happened to wait over an hour just to get my hearing checked now I understand they only probably have one room where they can do that but if my appointment was for 3 o’clock .That room should’ve been available thank you
Aug 7, 2018
Working with Nancy in Audiology was wonderful. She listened to my concerns and worked with my hearing aids until I was satisfied. Nancy also talked with me about the newest technology which would allow me to have privacy when talking on my cell phone. No more turning the phone to the loudest setting or putting the phone on speaker to talk with others. I cant wait to get my aids that have bluetooth capabilities so I will be the only one to hear my phone calls. Thank you so much Nancy!
Aug 3, 2018
Dr. Robbins was amazing. He was warm, personable, and genuine. He thoroughly explained the laryngoscopy procedure as he did it, and he was just as thorough as he explained the diagnosis and treatment to me. The staff were all courteous and the communication between the staff in the front and the clinicians and doctors in the back was well coordinated and the entire practice ran efficiently. I was definitely impressed.
Aug 1, 2018
I was very pleased with Dr. Hayes and all the staff. I left feeling far better than whe. I came in.
Aug 1, 2018
The nurse was very nice and the doctor was very nice. He knew what was wrong and correct the problem right away. Thank you very much
Jul 31, 2018
Excellent doctor and a very friendly environment
Jul 25, 2018
Last week I met Dr. Chmielewska in the middle of the night to stop a major bleed post tonsillectomy as see was on call for the hospital. I was not originally a patient of this office but I am now. She was so comforting and thorough even in a chaotic and emergent situation. She explained everything quickly and efficiently when needed and made sure to take the time when things settled down to go back over information more thoroughly. Her kind personality has made my recovery a lot easier and to say she has incredible bedside manner would be an understatement. If only I could go back in time and have seen her for the original surgery! I was also checked in on by Dr. Robbins when Dr. Chmielewska couldn't be there the next day after surgery. He is also a very kind man with exceptional bedside manner. You can tell the physicians in this office love what they do and are meant to be doing it! I heard the staff interacting with children while at my follow up and they seem to be very family focused. They have a beautiful office and a kind and efficient staff as well.
Jul 25, 2018
Excellent staff and excellent personnel
Jul 25, 2018
Thank you for the reminders in email and text messaging.
Jul 19, 2018
Staffs performance and interactions were professional and courteous.
Jul 19, 2018
Saw me in a timely manner. Much appreciated
Jul 18, 2018
Very friendly and caring staff!
Jul 16, 2018
My audiologist is Nancy. She was very helpful resetting my hearing aids. She also took the time to explain how the app works. Very friendly and helpful.
Jul 15, 2018
Loved my experience here....i got in quick and Dr Hayes was very thorough and professional...
Jul 11, 2018
My last appt. was very informative and efficient & I'll be looking to a return visit, Dr. was very through and answered all my quesion's, & staff was very courteous and my visit was short with a short tome in waiting room.
Jul 7, 2018
Top most, office staff and assistants friendly efficient and kind. Loved that you could actually talk to a person and dial right into office in an emergency. Dr. Robbins top drawer doctor and explained everything. Everyone seemed to like their job and it showed.
Jul 5, 2018
I was treated very well. And we have a plan going forward for the issue at hand. You we the first of other To suggest a cause for the issue.
Jul 3, 2018
I was anxious about my appointment but it all went well.
Jun 29, 2018
The office, the staff and the doctor who I seen, was all exceptionally friendly, very nice, will recommend to all my family and friends, thank you
Jun 29, 2018
Very thorough exam..great bedside manner..answered all my questions
Jun 27, 2018
Very good experience. No rush, Doctor Robbins took plenty of time to discuss my issues and a plan to help me.
Jun 26, 2018
Follow up visit after surgery on my right ear..
Jun 25, 2018
Please see comments below.
Jun 20, 2018
I love the doctors in this practice. I was a patient of Dr Marchetta and he was wonderful. When he retired I was a little concerned about who my new doctor would be. I am now a patient on Dr Reschak and I love him. He is very caring
Jun 19, 2018
Dr Chmielewska is an amazing doctor. She is kind and compassionate. She takes the time to listen to my concerns and is very thorough. The wait is short and staff are efficient.
Jun 18, 2018
Absolutely love this company!! They were so sweet to my kids! My one year old Noelle held her hands out to the Doctor and he held her the entire visit then walked around the office showing her off!
Jun 15, 2018
Dr. Reschak is great, and knows his stuff. My son came in with a broken nose and Doc was able to figure out what was broke and where very easily. My son unfortunately has to have surgery next week, but we are grateful Dr. Rechak will be doing the surgery.
Jun 14, 2018
I had a tune up for my hearing aids. Nancy Albee was great as always. My hearing aids were made new again and I got some parts for them. All the staff is very helpful, friendly, and professional.
Jun 11, 2018
I found Dr. Robbins and his staff to be wonderful! They were all so kind and helpful, and made me feel comfortable.
Jun 10, 2018
I came in, hoping for the best & expecting the unknown, & surprise, I was treated EXTREMELY well by everyone connected with this practice, from the time in the door until the time I left.The front office is great ,and the procedures, testng and care were definitely beyond my expectations. They were great!
Jun 9, 2018
I was totally pleased with my visit. Dr C was extremely thorough & informative. I found the office staff to be friendly & helpful.
Jun 8, 2018
I like the doctors there and the staff
Jun 5, 2018
Smooth and Satisfying Patient Experience!
Jun 4, 2018
Professional & friendly. Short wait time.
Jun 1, 2018
Professional and caring staff and doctors. Always do their best to improve my hearing capabilities and explain my situation, expectations and limitations. Dr Robbins is my doctor and I highly recommend him to all my friends and family. No one has been disappointed with their visit.
May 31, 2018
Very friendly office staff Dr. Hayes was very nice and explained everything she was doing she also has a gentle touch which i greatly appreciated!
May 31, 2018
I was greeted warmly by front desk personnel. I didn't even get papers filled out before being called to back. My experience with Dr. Hayes was pleasant,as was my experience with audiology.
May 31, 2018
Dr. Chmielewska was very professional and thorough in my exam. I did not feel rushed and all my questions were answered with appropriate details, even personally walking me through my sinus scan, that she made available, so I could visually see the nature of my condition. Dr. Chmielewska respected my own preferences for the treatment options available to me, and I felt supported that the Dr found my opinions valid and appropriate given my circumstances and past experiences. I thoroughly enjoyed my visit! Thanks...
May 31, 2018
Nice clean office, fast service and great doctors.
May 31, 2018
I always love it when I'm seen on time for an appointment.
May 30, 2018
Very efficient from check in to check out. I would recommend your service in a minute. Thanks Frank Horvath
May 28, 2018
Staff was amazing and friendly and made my daughter feel comfortable and also have fun... Great experience
May 17, 2018
I believe ENT Associates deserves a five star rating. They are always friendly but still professional. After seeing my doctor, Dr. Robbins, I feel like I have visited an old friend and feel very confident in his exams and what he tells me.
May 15, 2018
Excellent customer service!!
May 11, 2018
Nothing to review everything was fine, I will give your service 5 *****.
May 10, 2018
always great service.People friendly considerate of your time. Solves problems. Appreciate Dana
May 1, 2018
Dr Reshak is always interested in what I have to say. He truely wants to help. He explains everything so I understand 100% of what I need to when I leave.
May 1, 2018
Great place,everyone very friendly. Not a long wait to get back to see the Dr,and thats was GREAT.
Apr 30, 2018
I had a 1:15 pm appointment, saw the doctor about 1:45 pm, which now days is not unreasonable. Dr. Reschak was very pleasant chair-side manner. He explained each procedure before doing procedure. My earwax problem was resolved. He also instructed me on what I needed to do to prevent another problem. Office personnel was friendly, respectful, and helpful. I was very impressed with my visit.
Apr 13, 2018
Very kind,courteous and proficient doctor and staff. The doctor took time to educate and show me pictures of an upcoming surgery.
Apr 12, 2018
We had a very pleasant experience. The staff was very helpful and made us feel comfortable and answered all our questions. Dr. Reschak made me feel comfortable and explained everything so well. He took time to answer my questions and we didn’t feel rushed in our appointment.
Apr 11, 2018
I felt that the staff and doctor made me feel very welcome and right at home in your office. I was very impressed how professionally the office was run and how nice and friendly everyone was to me.
Apr 10, 2018
I really like the new doctor, she is very friendly and very professional.
Apr 9, 2018
My Family had a wonderful experience with The ENT Doctors and staff. They exceeded my expectations by a long shot. Thank You!
Apr 7, 2018
We saw Dr. Reschak to get my son's tubes in and from the consultation to surgery and follow-up, the doctor and office staff have been amazing!
Apr 4, 2018
Friendly staff and Doctor. Got right in. I actually enjoyed my visit today! Looking forward to my next visit.
Apr 4, 2018
Great staff!! Excellent Physicians that have top notch bedside manner and truly care about their patients! Enough cannot be said about this group!
Mar 28, 2018
Everything was great. Thank you
Mar 23, 2018
ENT Associates has totally changed the way our youngest child views going to the doctor. Appointment times are kept on schedule and the wait is always minimal. The office staff is extremely knowledgeable, friendly and easy to work with. The office itself is always clean and well kept. We truly appreciate the way ENT Associates do business!
Mar 22, 2018
I rate u 5 stars because that is what u earned through service diagnosis and making it possible to hear birds chirp in the morning lol thank you!
Mar 22, 2018
I've brought all of my kiddos here (1 for ear tubes, 2 for lip/tongue ties) and I'm always impressed and thankful for Dr. Reschak and his assessment and treatment.
Mar 21, 2018
I was treated very well by all staff. The Dr. waited to here what I had to say and after exam gave a specific succinct treatment plan which I intend to follow.
Mar 19, 2018
Very welcoming and professional
Mar 17, 2018
It’s always a weight off my shoulders after coming in. All the staff is amazing and thorough and have always taken excellent care of my son!
Mar 16, 2018
Good visit, helped my issue.
Mar 16, 2018
better,but still a work in progress
Mar 13, 2018
We had a long wait. Otherwise OK.
Mar 12, 2018
Very short time once in room to see Dr. Staff and Dr very pleasant and professional. Highly recommend.
Mar 7, 2018
My daughter, Morgan was very happy with the Audiology appointment. She is excited to pick up her Green/White Spartan ear molds. Go Green!
Mar 7, 2018
This is a very friendly and timely office. I have not had to wait for long periods of time in the waiting room. The doctor I have seen is very responsive to my needs and listens to my concerns well.
Mar 6, 2018
Left the office in a bit of shock with several questions that I would like to ask now regarding my hearing loss. I was not prepared for the results and was a bit confused.
Mar 1, 2018
The staff and Dr Robbins were extremely professional and very easy to understand.
Feb 28, 2018
Great--on time and everyone is friendly! Of course I have been seeing Dr. Robbins for years and I have great respect and confidence in him!
Feb 28, 2018
From the time I walked in the door till the time I left, everyone I encountered was professional, friendly and efficient.
Feb 24, 2018
I am very pleased with Dr. Reschak, and his staff. I came in to have him look at a suspicious lump in my throat, and he was very nice and patient with me, as I had a lot of questions and was nervous about the procedures they were about to perform. He was very thorough with explanations when I asked him to explain, and I didn't feel rushed like I normally do in most doctor offices, as if I'm an inconvenience. The facility was very clean and everyone was nice and very willing to help. I would highly suggest this office!
Feb 22, 2018
Very happy with the service. Doctor's and staff very professional.p
Feb 21, 2018
ALL I CAN SAY IS DR ROBBINS HAS BROUGHT ME A LONGGGGGG WAYYYY. I GUESS YOU HAVE SINUS YOU WILL HAVE PROBLEMS. BUT I AM VERY GRATEFULL TO HIM. THIS HAS BEEN A LONG BATTLE FOR ME AND I AM SEEING THE LIGHT. THANK YOU DR ROBBINS OF COURSE I WOULD REFER DR ROBBINS
Feb 21, 2018
Wonderful experience, as always!
Feb 20, 2018
Excellent service. Excellent staff. Comfortable waiting room.
Feb 17, 2018
Dr was late. Felt I was barely looked at. Had her diagnosis before she saw me
Feb 15, 2018
Very good experience. I was seen on time
Feb 14, 2018
Doctor and staff were wonderful to my wife and I. Many thanks. I left with positive thoughts.
Feb 9, 2018
Everyone was very professional and efficient. No wasted time, lots of good information.
Feb 8, 2018
Dr Reshak is a good listener, very smart, friendly, knowledgeable, and explains thoroughly what he is doing throughout the physical examination. He understood my condition very well and explained the steps we needed to take in order to determine the best solution. The staff at his office were all very helpful and pleasant to work with as well. They were able to answer all my questions and make sure I knew how everything was being planned for my treatment.
Feb 6, 2018
This was a great experience with friendly staff, and a knowledgeable physician. The office was clean and professional; the staff smiled, and the appointment was on time and efficient. Highly recommended.
Feb 6, 2018
I had a very pleasant experience at the office. Your staff was kind and courteous.
Jan 29, 2018
Very friendly and prompt service. No extended waiting is awesome!
Jan 28, 2018
Pleasant staff. Dr Raschek was wonderful.
Jan 26, 2018
I was in to see Dr. Reschak for an ongoing sinus problem. He was very pleasant to talk with. He showed me my scans and was very through going over everything in terms I could understand. When it came to treatment he wanted to go other routes before even thinking surgical treatments. I was very pleasantly surprised by how happy I was with this appointment. Will definitely refer friends and family. Thank you to Dr. And Staff
Jan 18, 2018
My first visit and I was so impressed! Everyone was very nice & very helpful! Dr Robbins was nice & very knowledgeable...and sat down to talk to me at my level!
Jan 11, 2018
Five star - - - Service was and has always been excellent. Waiting time is never long. Patient care is great! The staff is very pleasant and professional. Everything was explained. And all questions were clearly answered.
Jan 11, 2018
Very nice staff, and Doctors
Jan 10, 2018
I was very happy for the expeditious handling of my case. The office staff was efficient and pleasant. All in all it was a much more calming time than I feared. Thank you
Jan 8, 2018
We appreciate you fitting us in last minute, but waiting in the back room for almost 1 hr is not right. If I didn’t have 💯 trust in the drs at this facility......
Jan 5, 2018
I was very pleased with Dr. Robbins. He took time to explain to my husband and myself my situation and my options. I was also happy that he referred me to a University of Michigan doctor who has more experience with the type of tumor I have.
Jan 5, 2018
Great service. We had an appointment for my 5 y/o son to get ear wax removed. There was minimal wait time in the lobby and only 2-3 minute wait time in the patient room. Dr. Reschak was very good with my son, explained things to me, was patient, and very kind over all. Excellent efficiency and bedside manners. As a physician myself I will be definitely referring patients to him.
Jan 5, 2018
Dr. Robbins is very professional and through in his examinations. He take time to explain your conditions in a way that you can understand them.
Dec 29, 2017
Thorough, professional and respectful. I feel like I'm going to get the answers I'm looking for.
Dec 22, 2017
Very informative. Good experience. Great staff.
Dec 22, 2017
Very friendly atmosphere
Dec 20, 2017
Great staff. Very helpful and explained things thoroughly so we understood everything.
Dec 19, 2017
I highly recommend ENT Associates. Yesterday was my first visit. I had previously visited a different ENT Doctor who diagnosed quickly, explained little, dismissed my issues, and felt no need to recommend any further course of action. At ENT Associates, Dr. Reschek was thorough, kind, explained things in terms I could understand, and set out some diagnostic testing to see further into my ear issues. I was so very pleased.
Dec 19, 2017
Completely satisfactory appointment and exam. Dr Robbins and Staff were friendly and professional. I felt very comfortable.
Dec 12, 2017
The staff at ENT Associates are very friendly through your whole visit. Dr. Robins takes time to explain everything and makes sure you understand.
Dec 11, 2017
Everyone was so nice. Dr and staff were highly professional and I would recommend them without a doubt!
Dec 8, 2017
This is one of the best ENT office I have been to and I have been seeing ENT's since I was 5 and this office has a very friendly office staff and very nice and polite doctor's... I have only been there a few times but I would still refer my family and friends to this office....
Dec 8, 2017
The staff at Ear, Nose, Throat & Plastic Surgery Associates were courteous, friendly and efficient. They made my appointment pleasant and informative. Dr. Robbins was knowledgeable and explained my situation very clearly in simple language.
Dec 6, 2017
Great regular Routine visit for my Coclear nucleus 5 implant
Dec 4, 2017
Dr. Robbins was extremely compassionate and professional. I highly reccommend him!
Nov 30, 2017
ENT is a well run facility with proficient staff members.
Nov 30, 2017
Very professional and caring staff. Service was prompt and doctor was very knowledgeable.
Nov 29, 2017
Doctor Chmielewska was so great with the kids. They adore her. She tried conservative treatments before jumping into doing surgery.
Nov 29, 2017
Very professional and thorough. Addressed all of our concerns and explained things simply. We were seen within 5 minutes of our scheduled appointment time, too!
Nov 29, 2017
Everything was First Class! From the front desk greeting to walking out the door to my car!
Nov 22, 2017
I have a great doctor. I get wax removed from my left ear every six months. My previous doctor made it a painful experience. Here it was painless and everyone is wonderful.
Nov 22, 2017
AWESOME! The doctor was so nice and he shook my hand and just mad me feel at ease.
Nov 22, 2017
Everyone was amazing from the front desk to the doctor. When my 6 year old walks in scared and leaves wishing Dr C could be his “all the time” doctor, that says something.
Nov 20, 2017
I was very pleased with all facets of my recent visit. Dr. Robbins and Nancy were very friendly and professional in explaining my hearing situation. Office personnel were also very friendly and courteous. The office atmosphere is very warm and inviting. Nicely done team!
Nov 14, 2017
Made an appointment to have the wax build up removed from my ears.
Nov 13, 2017
I was able to secure an appointment more quickly that most specialists and was very gratified I did, as my treatment is time sensitive. In other words, had it been one more week, I may have lost my hearing!
Nov 11, 2017
Dr. Hayes was wonderful with our daughter. She explained everything to me and made me feel comfortable with our decision proceeding with surgery. All the staff were great as well treating our daughter excellent.
Nov 10, 2017
wait time was bearable. once in the office the Dr was thorough and explained everything so I could understand what the problem was.
Nov 8, 2017
Very satisfied with exam.
Nov 3, 2017
This is the best run office I have ever been too:) the staff was all very friendly and helpful and just on top of their game.
Nov 2, 2017
Wonderful customer service by both the support staff and the Doctor.
Nov 1, 2017
Friendly, knowledgeable staff
Nov 1, 2017
very good service, short wait time, friendly office workers.
Oct 30, 2017
It was a very pleasant experience. Wonderful workers there.
Oct 27, 2017
Everyone was thoughtful, pleasant and supportive. It was a nice experience.
Oct 26, 2017
The Doctor was so patient with our 2 year old. He made it a game, and addressed all of our concerns without a single tear from our little guy!
Oct 25, 2017
The appointment was for my daughter and Dr Reschak took a great deal of time listening to and explaining everything. He offered follow up care and made us feel important and welcome.
Oct 25, 2017
Very Timely did not have to wait long.
Oct 19, 2017
Didn't have to wait long to be seen. Although I was very nervous, Dr. Robbins was patient with me and answered all my questions. I felt confident that Dr. R. is an excellent doctor and I am getting the best care ! I was handed off to two other staff who answered all my questions and made me feel they were listening.
Oct 18, 2017
I appreciate the only presence however it should have been explained or offered upfront. I inquired about online options. Otherwise everything was great!
Oct 11, 2017
Caring staff from start to finish.
Oct 9, 2017
Dr.Hayes is a great ENT doc! Would highly recommend to anyone looking for a next level ENT physician.
Oct 9, 2017
Incredibly professional and courteous staff, beautiful office, and exceptional doctors. Very impressed with Dr Reschak, his bedside manner, his knowledge and ability to discuss our issue and recommended procedures. He’s great with children - our 2 year old was his patient and she warmed up to him well. Great group of healthcare professionals!
Oct 7, 2017
The entire staff was very pleasant and informative. Every question I had was answered so I could understand. I never felt hurried and almost no waiting time.
Oct 6, 2017
rating = Very Good Nothing to change this visit
Oct 6, 2017
After caring for three (3) generations of my family; Dr. Marchetta has taken a well earned retirement. Needless to say I was somewhat apprehensive to meet my new physician Dr. Chmielewska. I should never have had a doubt Dr. Marchetta would leave us in good hands! Hats off and thank you all.
Oct 5, 2017
Dr. Robbins has taken care of my every needs. I have every confidence in the world with him
Oct 5, 2017
Great same-day appointment for a new patient. Very friendly and professional.
Oct 3, 2017
I had a sinus procedure done and felt I was in professional hands through the entire thing. Very pleased with the results of the surgery..
Sep 28, 2017
Excellent care, excellent staff and doctor.
Sep 24, 2017
I love the way the entire staff treats the patients
Sep 22, 2017
Professionals, one and all. From the front desk and throughout the exam-
Sep 22, 2017
I appreciate the office when we've gone to appointments in the past, but this visit did not meet my expectations. I had a follow-up with my three-year old and was arrived early (that's on me) for the appointment time. I then waited an additional 42 minutes past our original appointment time before being taken to a room. With a three-year old. The doctor asked why I was there and I was a bit flummoxed - it was simply a scheduled follow up appointment that had been made to seem 'required' at our last appointment. I expressed what I was concerned about - though I wouldn't have made an appointment to be seen because of those. I was confused that he wasn't aware I was there for a follow-up at his office's request. When at check out I was told to make another appointment for six months, I declined because I didn't feel like it had been necessary this time. Overall, I felt while I sat there that appointments for kids with a short attention span should be scheduled accordingly -- it really was challenging and frustrating to wait over 50 minutes (10 of those were me being there early). I found myself thinking why they work so hard to ensure you're on time with the text and email reminders if they aren't going to run on time.
Sep 20, 2017
I am very pleased with the service I have received from your office. The staff have been very professional, courteous and wonderful. I can only hope I will be able to continue with the office on the Choice Program with the VA. Thank-You for all the Help.
Sep 15, 2017
Got me in on very short notice when I needed treatment.
Sep 15, 2017
I was pleased with the information I received at my appointment
Sep 15, 2017
So happy I found Dr. Robbins and his staff! His wife is an amazing lady!
Sep 7, 2017
Everyone in the office made me feel very comfortable.
Sep 4, 2017
Dr. Robbins and his staff have been very professional and curtious through out the procedure process.
Aug 31, 2017
My initial thoughts on this office were great. The office visit was timely and effective. My problem was solved. However, it was a temporary fix. A week or so later, the problem in my ear had returned. I called the office on a Wednesday to seek direction, hopefully there was something they could prescribe to solve the issue. I called back later that afternoon to be told that it takes 24 to 48 hours to hear back. I heard back FIVE DAYS later. No good reason given when I called and spoke with the same person I talked to twice on the prior Wednesday. It was like I was interrupting her day. A prescription was sent in for Flonase, to use twice a day. Turns out is is the same dosage as what I got over the counter and had been using. It only saved me a couple of bucks.
Aug 30, 2017
All staffing was nice besides Dr Robbins. He was very rude and snotty. It seems as if he doesn't like kids or he is just there for a check. Wouldn't recommend this Doctor to anyone I know or even a stranger off of the street.
Aug 27, 2017
Dr Robbins took great care of my newborn! He took the time to explain the simple procedure and made us feel at ease
Aug 26, 2017
My newborn daughter was referred for tongue tie causing some issues feeding. The staff accomodated us with a same day appointment and procedure to get us back on track. Dr was thorough but prompt and we walked out very happy.
Aug 24, 2017
The staff was very kind to me and my daughter, and I was well informed!
Aug 24, 2017
Very pleased with this doctor and his staff. Doctor was very thorough with questions and reading my history. Staff was very efficient. Thank you.
Aug 22, 2017
Dr. Robbin was very patient wit me. He explained very throughly.
Aug 21, 2017
Not sure what this means, but I do like the doctor and the office staff. My name is Marsha McLean
Aug 16, 2017
Dr Chmielewska is fantastic. She has a great bedside manner. She found the problem instantly that doctors struggled with for a year. The treatment helped. The office is efficient and staff are friendly. Wait times have always been under 10 minutes.
Aug 15, 2017
It was my first time to see Dr. C. She was very attentive to my situation and made me feel comfortable speaking with her. I did not feel like she was condescending, or unsupportive like other doctors I have seen in the past( not at this office) She suggested a new med for me based on good questions she asked about my nasal conditions. I feel like I am in good, capable hands. Dr. Marchetta would be very pleased that I am one of her patients now.
Aug 15, 2017
Very friendly and welcoming office. I was very comfortable and all of my questions were answered. I would refer any of my family and friends there.
Aug 3, 2017
I liked everything about the visit! Not much waiting, the pleasant people there, the cleanliness of the office! The people were very helpful and Dr Robbins explained things to me! I did want to ask a few more questions while I was there but I forgot them! I wanted to know if my hearing will get worse and also if and amplifier would work for me!
Aug 2, 2017
Great experience! Great team!
Aug 1, 2017
Definitely five stars very clean office everyone was very nice and I feel like finally got my questions answered
Jul 31, 2017
The staff is always great and caring
Jul 28, 2017
The staff and doctor both were absolutely fantastic. My daughter, who's only 1, can be difficult to wrangle, but they were kind, understanding, and silly to get her to work with them. Our doctor even read her one of her favorite books to get her to calm down. The medical advice was really wonderful, and I can't recommend this ENT enough. Thank you again!
Jul 28, 2017
Great office! Staff is very professional!
Jul 25, 2017
It was an awesome experience. The office and procedures, so well organized. The staff has great chemistry, energy and efficiency. I'm Andrew's mom, and I feel very fortunate that he's being cared for by this office.
Jul 25, 2017
Nice clean office. Reception staff and audiology tech were super nice. Wait time was long. Dr explained well, nurse, not warm.
Jul 24, 2017
VERY friendly and professional. Explained issues and possible resolutions and consequences. ALL questions were answered completely and full information provided. I was very pleased.
Jul 21, 2017
I feel this is a good idea
Jul 19, 2017
This is a very efficient, friendly office.
Jul 19, 2017
All the workers are very friendly and helpful. They answered all my questions and made me feel comfortable from the moment I walked in.
Jul 18, 2017
my first visit with you was very good, you were kind, clear, and understanding with me. I will keep you if am in need agan.
Jul 17, 2017
Everyone was very friendly and most important my appointment was on-time.
Jul 17, 2017
Awesome visit. Very informative. Wish I would have had information explained like that from other Dr's before from another place.
Jul 16, 2017
Top notch, professional, and personable care - from the doc's, from the nurses, from the assistants, and the admin personnel!
Jul 6, 2017
Very friendly staff and Doctor
Jul 6, 2017
Great experience. Everyone was very friendly and professional.
Jul 3, 2017
This was my first visit and I was Impressed and pleased with every part of it. Thanks for asking.
Jun 29, 2017
Prompt and friendly every visit. The team takes the time to make my 20month comfortable and happy.
Jun 29, 2017
I was in and out in a timely manner.
Jun 28, 2017
As in the past I was very pleased with the appointment being on time. I know that can be a challenge at times when another patient needs more time than planned for, but know that if I was that patient, I would be taken care of and not rushed. I am pleased that so far the treatment that he preformed on me is working for me. I can hear more clearly and the echo has pretty much disappeared. Thank you so much.
Jun 27, 2017
This was my first visit to see Dr. Marchetta. Office staff and Dr. Marchetta were friendly, attentive, and informative. Most importantly, on time!
Jun 17, 2017
The visit was very timely and the staff were very kind. Great doctor office experience. Thanks!
Jun 15, 2017
Absolutely loved Dr. Reschak! He was kind, thorough and very informative. I've already recommended him to a couple people.
Jun 15, 2017
Great Doc! Thanks again for educating us during our appointment!
Jun 15, 2017
This Doc is amazing! Informative and educates his patients!
Jun 15, 2017
Dr. Marchetta Is a wonderful doctor, his bedside manner is above and beyond the normal, he is a very gentle person I am glad I was referred to his care when I needed it.. Because of him seeing polyps on my vocal cords he was able to remove them and test them and ease my mind.... I would reccomend this doctor....
Jun 10, 2017
Extremely friendly staff and amazing doctor. Thank you for walking me through my procedure.
Jun 9, 2017
great Drs. and everyone else that works there.
Jun 7, 2017
I'd highly recommend Dr. Marchetta & his excellent team! I've been a patient for years and have family members now seeing the doctors there too.
Jun 7, 2017
I felt at ease with my visit to the office and the exam that I went through. I felt Dr. Hayes was kind and respectful.
May 30, 2017
A professional experience.
May 23, 2017
I love the level ot personal service.
May 23, 2017
The staff was great they were nice and helpful plus they explain everything really well. The doctor was great he explained everything to me and made sure that I understood what he was saying. He was very thoral when examine me and asked a lot of questions. He knew exactly what was going on with me and was able to tell me about it. I would go back here if I had to and recommend this place to anyone.
May 19, 2017
Dr.Marchetta is very knowledgeable of my condition and has treated it to get the best possible outcome. He also offered additional things that I may have to do in the future so that I may plan ahead.
May 17, 2017
I was impressed. I was seen by Dr. Cynthia Hayes minutes after my appointment time. Can't remember the last time that happened. Felt good about my first visit. Will keep Dr. Hayes as my permanent ENT.
May 17, 2017
My first time there and I was Welcomed with open arms and a very nice Doctor. I would go to them all the time (when needed) and I would refer my friends.
May 17, 2017
As her mother, I am extremely impressed and thankful for helping Eloise.
May 16, 2017
Everyone is so friendly and efficient.
May 9, 2017
Dr. Marchetta and staff are always very professional...
May 6, 2017
everyone was very helpful and kind.
May 5, 2017
Personal is always pleasant and the appointment was on time
May 5, 2017
five stars. fast friendly service.
May 1, 2017
I love Dr. Marcheeta, he is always kind and listens very well. The only thing I have a problem with is, I always make the first appointment of the day...which I was told 8;30am. I do not understand why I have to wait in the waiting room till 9:00am for him to enter the room. I always have to go right to work afterwords and this just seems to always happen.
Apr 28, 2017
I am very pleased so far. I do need my PIN number so I can do the rest of the online.
Apr 27, 2017
I did not get the testing I needed. Although, that was no fault of this office. That black mark rest on the Vet's Choice program. I can tell you though, that I received exceptional service from the audiologist. Nancy Albee, M.A., CCC-A took the time to insure that the right clinic was contacted for the type of testing that I needed. She went way, above and beyond the call of duty.
Apr 26, 2017
Everyone was Very upfront with the hearing results. Staff was very helpful and friendly. Dr. C was great
Apr 25, 2017
I am always very well taken care of at ENT. Thank you.
Apr 21, 2017
I was very pleased with the services, and have already recommended your facility to a friend. Your staff is not only professional, but also cordial. Thank you very much.
Apr 20, 2017
I am a new patient and I was able to get right in. Several people I know are also patients of this office, and have good things to say about the doctors on staff. I felt like the staff was compassionate about my vertigo problem. I was also given treatment to try to eliminate my problem at the visit. I appreciated not having to schedule another appointment for this.
Apr 18, 2017
I was very pleased with my first visit to ENT Assoc. I was seen by Dr. Hayes and received excellent care. She was very professional, yet personable.
Apr 13, 2017
Physician and staff were pleasant. However, I had a 9 AM appointment and had to wait one hour before I saw the doctor. My time is valuable too.
Apr 13, 2017
Great reception area and receptionist.
Apr 12, 2017
I was very pleased with the audiology services. I was provided with friendly service, programming, cleaning and use information. Nancy was excellent and helpful in replacing a lost hearing aid.
Apr 11, 2017
Everyone was very nice and helpful.
Apr 10, 2017
This was my 1st visit and was very pleased with the wait time. The nurses and especially the doctor were very courteous. I will return again. thank you.
Apr 7, 2017
Excellent experience. Dr. Reschak took extra time and detail to make sure all my questions were answered and that I knew all the details involved.
Apr 7, 2017
Dr. Reschak treated my 6 year old son with kindness and respect. He explained everything, showing my son the tools he was using and speaking to him as if he really cared. It could not have been a more enjoyable experience.
Apr 7, 2017
I was treated like any body would want to be treated. I felt like I was important to anyone treating me.
Apr 6, 2017
I was impressed that the doctor spent time answering my questions and didn't just rush in and rush out. Thank you!
Apr 4, 2017
Very efficient and friendly.
Apr 4, 2017
Dr. Marchetta was very attentive to detail and gentle. He also answered all of my questions thoroughly. The office was very clean and the staff was friendly.
Mar 30, 2017
Dr Marchetta and staff were great! I am grateful for such amazing care!
Mar 29, 2017
Friendly and professional. No long wait for appointment.
Mar 28, 2017
My appointment was at 915am, I showed up at 910am. I wasn't pulled back to be initially seen until 1036, and was given a hearing test. After which I remained in a hallway for a time, and then was taken to an examination room. My doctor didn't show up until 1126am. This seems to be a bit excessive for a Dr appt. Although my wait time was terrible, the care would be rated as adequate. No one smiled except the lady who checked me out. The Dr had bad breath, and told me it 'was quite crazy this morning'. Although this may account for my wait-time, I felt a more personal approach would been nicer. Perhaps even the receptionist could have clued me in, and set the expectation. Another family with 3 small children were in the same straits as I. Hopefully things such as this could be remedied quickly. I don't know much about running a Dr office, but I have seen busy offices run at an efficiency that could rival a clock.
Mar 27, 2017
Everyone seemed to be caring and kind. I didn't wait like at most Dr offices. Clean office with the latest equipment.
Mar 25, 2017
Joe says, "It was excellent. I liked it. Excellent means great, right? I think it was excellent, don't you?" Joe has recommended you to his grandma.
Mar 21, 2017
Very Professional. Impressed with use of technology at check in. Very comfortable environment.
Mar 21, 2017
Everyone is very friendly here. Was very happy to see Dr. Robbins back. I would recommend ENT Associates to any person that have a problem.
Mar 20, 2017
Very professional. Explains everything very thoroughly.
Mar 17, 2017
Fantastic visit. Fast,thorough and very professional.
Mar 14, 2017
Love Dr. Reshack and the office staff who are not at all snotty like many doctor's offices we've been to.
Mar 10, 2017
Fabulous that you use customer satisfaction surveys in you practice. Excellent way to monitor performance and look for opportunities to improve. Thank You. And Thank you for the way my appointment was handled. Speed, Smiles, Caring! Great environment.
Mar 7, 2017
Everyone was friendly, courteous, caring and helpful. Very professional and efficient office atmosphere that made my wife and I feel very comfortable and well cared for.
Mar 1, 2017
VEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEry good
Feb 27, 2017
the staff and doctor were AWESOME ...I am telling everyone this is the place to go....
Feb 25, 2017
I loved this office from the moment I called! My son had my husband and I afraid because of his snoring, they knew my concerns and got us in right away. The doctor explained everything to us and what to expect in removing his tonsils. The staff was so kind and welcoming... loved that! 5 star experience is what I always expect from an office and they hit it!
Feb 25, 2017
Great and awesome placeclovevit
Feb 24, 2017
Doctor and staff were friendly and helpful. Doctor answered all my questions and explained all the tests she ran.
Feb 22, 2017
The staff and doctor were very nice. They made an unpleasant scope procedure be a pleasant experience!
Feb 22, 2017
Everyone there from the receptionist do the doctor was very friendly made me feel real comfortable for something like I had only place I'll go
Feb 22, 2017
I had a pleasant visit from beginning to end.
Feb 22, 2017
My grandson and I had a very nice session with Dr. Marchetta. He and his staff were professional, informative, personable and had a sense of humor. My grandson had a good time and the exams didn't bother him one bit. My questions were answered and I discovered other issues that would be addressed. Great experience! Thank you Dr. Marchetta. See you in February.
Feb 21, 2017
Totally satisfied upon my visit.
Feb 20, 2017
I wish you could do something about the wait. I had a 10:15 scheduled and didn't see the doctor until 11:30.
Feb 17, 2017
Very friendly and efficient. I didn't have to wait long before getting my hearing test done. The doctor did not keep me waiting very long after that and took time to explain everything.
Feb 16, 2017
Dr. Marchetta is one of the best doctors I have ever seen. He truly cares about his patients, leaves nothing to chance, goes the extra mile and as the patient you KNOW he is going to take good care of you...love him! What a Blessing he is !
Feb 15, 2017
My visit found the office staff very friendly and helpful. Ellen especially was part of the professional staff and took appropriate time after seeing Dr. to answer questions. Dr. Robbins and his right hand man Nick were very professional and took enough time to revive my previous scan and did a procedure that was painless compared to the same one by another ENT's office. Mostly the atmosphere throughout the office was relaxed and I felt no anxiety or being pushed through.
Feb 6, 2017
I was glad I saw Dr. Robbins. Hopefully his diagnosis is correct and the treatment works.
Feb 6, 2017
Everyone on staff was very friendly and efficient
Feb 5, 2017
The girl mixing the medicated cream for my ear didn't mix it very good because it ran straight out like water will that same day in the store real bad with the cotton ball still in! but doctor reshek is still my favorite doctor 😄 My mom went in the store to try to find a medicine dropper with CC measurements but we couldn't they gave us this medicine dropper syringe with the measurements of teaspoons milliliters but no cc measurement.
Feb 3, 2017
You can't improve on perfection
Feb 3, 2017
Very friendly people. Organized and efficient. Dr Robbins was down to earth, easy to talk to, and extremely knowledgeable.
Jan 30, 2017
My experience was positive. I especially appreciated Dr.C's efforts in returning calls and calling in prescriptions after hours.
Jan 27, 2017
Dr. Reschak is very pleasant and patient. I am riddled with high anxiety when it comes to my ear and ear tubes, he is very respectful of my condition and for this, I am grateful!
Jan 26, 2017
Everyone was very friendly. Nice facility. Would gladly go back if I needed to in the future. Also, would recommend.
Jan 26, 2017
The entire staff was welcoming and friendly. The was literally no wait time even though the office seemed to have several patients.
Jan 24, 2017
My wait time was short & the staff was very pleasant. Very nice atmosphere :)
Jan 21, 2017
Friendly and efficient staff and physician!
Jan 19, 2017
My whole family has been treated by physicians in your practice for 3 generations. We would never consider going anywhere else. You can't improve on perfect.
Jan 18, 2017
Dr. Marchetta was excellent as always. I received a new tube in my ear so I can hear better. I am so thankful he is my doctor. I did recommend him to my daughter and he took out my granddaughter's tonsils. They loved him too. Thank you!
Jan 18, 2017
Very friendly group at ENT. I was very relaxed to be there.
Jan 14, 2017
In and out quickly. Dr very thorough and explains everything well in terms understandable to the patient. Staff very friendly and listens well (rare these days).
Jan 12, 2017
Fantastic groups of people
Jan 11, 2017
The office staff and Dr. Cynthia were wonderful. I made a mistake on my appt. time and I was one week early. They were kind enough to fit me into the schedule so I did not have to come back again. Dr was very empathic and talked me through the whole procedure. They definitely will be my new ENT office.
Jan 11, 2017
Excellent visit! For follow up and hearing test for SSDI reqest.
Jan 10, 2017
A top notch, patient friendly operation. I was a bit hesitant about this visit because I had never seen an ENT doc before, but my concern was unfounded. Everyone in this practice acted professionally and treated me with kindness and respect. Two thumbs up!
Jan 9, 2017
Waiting area is pleasant, with plenty of seating. Office staff was very efficient and friendly. Dr Hayes explained clearly what she saw and how it was to be treated.
Jan 9, 2017
Doctor was really nice office staff at check out was horriable, cant reach office manger at all
Dec 29, 2016
I'm a new patient at this facility and I was very pleased with the entire experience.
Dec 21, 2016
The staff is extremely professional and courteous, as well as efficient.
Dec 20, 2016
I am pleased with the treatment from your office. I am sorry for the mix up with the referral. Take care and Merry Christmas and very Happy New Year!
Dec 17, 2016
I have visited ENT Associates (Dr. Chmielewska) on several occasions over the past two years. After just one exam and in-depth interview, she successfully diagnosed and treated a problem that had baffled my primary care physician and others for months. The entire staff is friendly, helpful and professional. I enthusiastically endorse them!
Dec 16, 2016
Your staff at the front desk were kind and friendly... I worked as a receptionist at a dental office for 27 years. What I learned at seminars is the extreme importance of those that answer the phone, will make or break your business. Also staff that greets patients with respect. It can be very challenging on bad days. My experience was greatly appreciated. Dr. C listened and very attentive.
Dec 13, 2016
I have been seeing Dr. Marchetta for a couple years. He, as well as his entire, staff are friendly and competent. He always explains the situation and makes sure I know my further treatment options.
Dec 8, 2016
Everyone was super friendly and helpful. We were never left waiting in any room for more than 5 minutes. In my case, all next steps after this appointment were explained in detail and my doctor cared about how I felt about them. Highly recommend!
Dec 3, 2016
Extremely pleased with everyone I've had contact with, especially Nancy who is always there with patience and a smile to assist me. The girls at the front desk are forever cheerful and I appreciate that.
Dec 2, 2016
Everyone in the office was friendly. Overall this was a good experience.
Dec 1, 2016
I will be glad to submit a review after my next appointment.
Dec 1, 2016
I really liked the office. Everyone was very friendly, and the doctor was very thorough.
Nov 30, 2016
was well satisfied with your service
Nov 30, 2016
Dear E.N.& T., Your service was very good. We did feel that the wait time to see the doctor was too long (one hour). But he was courteous, examined the ears & answered our Questions. We do thank you and will follow your suggestion to be seen again in one year for a hearing test. Thank you.
Nov 23, 2016
Dr Hayes was very nice and the office staff and MAs are friendly as well. Overall a good experience
Nov 15, 2016
Everything went great, except the waiting part :)
Nov 14, 2016
I was very pleased with Dr. She was very thorough in going over my ear problem and explaining what was happening so I could understand. Thanks for getting me in to see her so quickly
Nov 12, 2016
Absolutely love this place!!!! Friendly knowledgeable and everyone helps everyone!
Nov 10, 2016
I brought my 3 year old son to Dr. Haynes to discuss his hearing issues. The office staff is incredibly kind and professional, as well as the doctor and nurses. He felt comfortable with everyone and his experience, which is the most important thing for me. I highly recommend them!
Nov 10, 2016
Everyone in the doctors office are so kind and patient. Early morning appt and everyone had a smile on their face and was very welcoming to my daughter and I. Dr. Hayes was very thorough and very kind at how she explained what was going to happen next to help my daughter. I am very thankful for everyone being so welcoming and kind. My daughter was very nervous about her appt but they changed it with how well they took care of her. Thank you to everyone there!
Nov 9, 2016
Everything was great! I truly appreciate friendly, courteous staff, and they were wonderful.
Nov 8, 2016
The staff is always friendly and warm and the time wait was short
Nov 3, 2016
Dr Hayes is professional and courteous! She takes the time to explain your condition and the options available! It was a very refreshing experience compared to other doctors. She sets the bar high!
Nov 1, 2016
Everyone at your office is very professional and compassionate. Dr Marchetta saw me right away when I was in agony and was so kind. I would recommend your office to anyone needing an ENT! Looking forward to my annual check up! How often do you hear that?
Oct 29, 2016
5 stars. Office was very clean and organized. Was greeted with a pleasant Receptionist. Staff and doctor explained everything thoroughly. Before my appointment I received texts about appointment time. I received paper work prior to appointment to be filled out. Waiting time was not long. I was in and out less than an hour.
Oct 27, 2016
Hi I had a wounderful appointment, with the lady doctor. I think she just might get to the bottom of mystery. Of my ear and half my face proublem. Thank You Kal Brown
Oct 27, 2016
Dana was very kind & thorough, although I still have a humming sound in my ear when I make a phone call on my normal setting. (I haven't tried it on the other 2 settings yet)
Oct 27, 2016
Beautiful office but Doctor did not listen to me or help with my condition. I left feeling very angry and now in search of a different Doctor who can address my chronic pressure in my sinus and constant post nasal. Thx for taking my money and leaving me frustrated ....
Oct 14, 2016
I was glad to have an qualified interpreter on my appointment with ear nose throat / plastic surgery assoc. . Thanks.
Oct 13, 2016
Wonderful people. I will recommend Dr. Chmielewska and your office to anyone needing this type of service.
Oct 12, 2016
This was my first visit here, and I was pleasantly surprised at how easy it was for a handicapped person to enter from the parking lot and move around with my walker. The staff and doctor were very friendly and helpful. I certainly will return.
Oct 7, 2016
Enjoyed visiting your website. Informative and easy to use.
Oct 7, 2016
Dr. Hayes is great and into her patients. Please tell her I started the Prednisone regimen but too early to tell anything yet. Still having small bouts of "Vertigo". Hope that decreases over time.
Oct 6, 2016
My daughter and I had a wonderful expierience during our visit. All employees, and not just who we spoke with had a warm inviting and friendly smile. I have seen some real bears in my lifetime so the welcome was nice aswell as our departure. During our apt. Dr. Hayes was very clear on answering our questions with vocabulary and definition that even a monkey could understand. Wich was great for myself, being that I know little to nothing about medical terms. Afterwards we were promptly able to discus our next apt. and was scheduled imediatly. I will recomend your team to my closest friends and family anyday!!!
Oct 6, 2016
The staff was most courteous & friendly. Dr Hayes was friendly very thorough in her explanation. She introduced herself with a firm handshake & good eye contact.
Oct 1, 2016
Excellent five star medical office.
Sep 29, 2016
ENT office is very polite, courteous and very thorough with their patients. Dr. Marchetta is very good doctor. He is very concerned and very knowledgeable a helpful.
Sep 29, 2016
I was extremely impressed with the staff and doctor's visit yesterday. I am so glad she is my new ENT.
Sep 28, 2016
It was a good experience as it always is.
Sep 27, 2016
Dr. Hayes was wonderful, great experience
Sep 26, 2016
My visit was handled professionally but felt very informed thru out the testing phases and Doctors exam. Thank you.
Sep 23, 2016
A big Thank You to all of you! I appreciate everything! The Surgical Center and all the nurses were fantastic. Thank you again for all involved! 😊
Sep 22, 2016
I came into the office for a hearing test. The technician was great and was very nice and explained things to me so I know exactly what is going on with my hearing.
Sep 22, 2016
Dr.Reschak is a very thorough and caring doctor. He always takes the time to discuss anything I need to discuss with him and he is very pleasant. I would highly recommend him.
Sep 21, 2016
Very professional organization / business were the customer come first; great staff. With my first visit I felt very comfortable; they have my endorsement.
Sep 20, 2016
I like this option to be able to leave a review. It lets the office know what needs improvemt.
Sep 19, 2016
Wonderful , kind staff and wonderful kind doctor who took her time with us and did not just rush in and out to get to the next patient. I really felt comfortable and like we mattered to them!
Sep 17, 2016
Knowleable doctor, listened to me, and asked relevant questions. Gave me options forsolutions
Sep 16, 2016
I had a very pleasant and relaxing experience with not only Dr Marchetta but the entire staff at this office.
Sep 16, 2016
Great experience. The only possible complaint I would have is how long I waited but I work in a specialty office and completely understand.
Sep 15, 2016
Excellent staff, I was made to feel like I was welcome. Excellent service provided by the everyone in the office. Other offices should follow your example.
Sep 8, 2016
The audiologist was professional, efficient, and informative. I look forward to viewing the results and remedies. The appointment was on time and everyone was friendly and helpful.
Sep 7, 2016
I had an appointment about a month out and sent in an email to ask to be put on a list for cancellations to possibly get an earlier appointment. I had lost my voice completely and had problems with it going in and out for over a month which concerned me and kept me from functioning in my job and personal life. I received a call the next morning setting me up with an earlier appointment! I am very thankful to have been given the earlier appointment as it was found that I had a problem that needed to get sorted out quickly. I could not be happier with my experience. Dr. Chmielewska and her team did me a huge favor.
Sep 2, 2016
I would give this place 10 stars if I could.
Sep 1, 2016
Awesome service. Everyone was so kind and helpful.
Aug 31, 2016
I had a really awesome and quick visit. They were really busy the day of my appointment but got me in right on time and took great care of me. The doctor was very thorough and clear.
Aug 31, 2016
My visit to your office was very pleasant. My questions were completely answered. "Bedside Manner" of the doctor and staff was excellent.
Aug 30, 2016
very proficient in every thank you for working me in I would recommend you to my friend
Aug 30, 2016
Very nice appointment. I wish I had this appointment years ago because it could have prevented other health problems.
Aug 28, 2016
Everything went very well. I was treated very well an everything was explained so that I could understand.
Aug 27, 2016
I have had several surgical procedures but for some reason I was very nervous about this one. The doctor was great about informing me what to expect and the office staff gave me plenty of information to read about my procedure. They scheduled my procedure very quickly knowing as a teacher, I would be returning back to work very soon. The day of my procedure went very well, they were even a head of schedule so I was able to get my procedure underway quicker than I was expecting. Everyone was very curtious and made sure I understood everything before proceeding. My experience here was stress free and quick. I appreciate the care they have to me.
Aug 24, 2016
I have had several surgical procedures but for some reason I was very nervous about this one. The doctor was great about informing me what to expect and the office staff gave me plenty of information to read about my procedure. They scheduled my procedure very quickly knowing as a teacher, I would be returning back to work very soon. The day of my procedure went very well, they were even a head of schedule so I was able to get my procedure underway quicker than I was expecting. Everyone was very curtious and made sure I understood everything before proceeding. My experience here was stress free and quick. I appreciate the care they have to me.
Aug 24, 2016
Excellent service, clean and professional. I would recommend to anyone.
Aug 23, 2016
Love this office staff and doctors are amazing
Aug 22, 2016
Pleasant visit with Dr Marchetta and I consider him thorough in his evaluations.
Aug 21, 2016
Very pleased with the the treatment of the staff and Doctor.
Aug 11, 2016
I am very thankful that everyone was able to fit us in so my daughter could be seen. The doctor was wonderful with her and we were in and out very timely considering we were fit in last minute on a busy day. I am also thankful for Nancy because I called to bother her with questions all morning. She was very helpful and never made me feel like I was bothering her. Thank you for your great staff and helping my young daughter feel better quickly!!
Aug 9, 2016
I received very prompt service. My questions regarding my visit were all answered.
Aug 5, 2016
Thank you Dr. Marchetta was great with our daughter! Surgery went very smoothly!
Aug 4, 2016
Staff was courteous, attentive, and seemed genuinely concerned for my well being. Dr. C was personable, and answered any questions or concerns that I had. My only current criticism is that I had to wait a significant time after my appointment to be seen.
Aug 3, 2016
Great office, staff and Doctor! Highly recommend. They were wonderful with my 10month old
Aug 2, 2016
The staff was friendly and knowledgeable. And my Dr. was thorough, pleasant, and made sure I understand his recommendations.
Jul 26, 2016
Very happy with this visit. Went to different ENT and had the worst experience ever. Would recommend Dr. Marchetta to everyone.
Jul 25, 2016
The office wait time was short. The Audiologist did a good job. The ENT doctor took the time needed to ensure issue was taken care of. Next vacation when swimming in the ocean will be the true test.
Jul 22, 2016
The staff was friendly and helpful. The lady who did the ear pressure test was great with my 2 year old daughter, patient and distracting (great for young ones.) Dr. M was gentle and Christine was very attentive.
Jul 21, 2016
The staff and doctors here were great! I had been having frequent sinus infections (about 5-6 a year) for as long as I can remember. Dr. Reschak very clearly explained all of the things that were causing my frequent sinus infections and he explained them in a way that I could understand. He showed me pictures of my sinuses and went over all of the operations I would need to have done. I was very impressed with the amount of time he spent with me. He then performed my sinus surgery and everything went just as planned. My recovery was quick and painless and my sinus pain is so much better! I had been very nervous for the procedure, but after having it done, I would do it again in a heartbeat! He did a great job!
Jul 19, 2016
My experience in the office itself wasn't awful but there is some after care that needs work.
Jul 16, 2016
Very nice office help and dr. Spent a fair amount of time with me.
Jul 16, 2016
Taking the survey. I was a new patient and was very happy with my experience at this office.
Jul 14, 2016
Waiting room wait was waaaaaayyyyyyyyyyyy to long.
Jul 10, 2016
I recently had a bad experience with another specialist. I must say your office and staff and doctor were exceptional. Everyone was so nice and thorough. I was very impressed and will definitely give my feedback to my primary
Jul 9, 2016
Dr. Reschak is fantastic with kids. My 3 year old is not always great with new doctors but she loved him and now my 1 year old is a patient of his as well. He is very professional and informative. He really seems to look out for the best interest of the patient and not just the bottom line.
Jul 8, 2016
good docs and very friendly staff but didn't fix me. also, took a long time to get appointments.
Jul 7, 2016
Dr Marchetta was prompt, knowledgeable, and explained both my condition and my options clearly. He was caring and courteous.
Jul 6, 2016
I GOT SICK THE VERY NEXT DAY AFTER GOING TO YOUR OFFICE.
Jul 3, 2016
Awesome Doctors who took very good care of me!!!!
Jul 2, 2016
Always happy with our visits to your office! Very helpful and friendly staff.
Jul 1, 2016
Great job as always! My five year old loves going to see her "ear doctor". Dr. Marchetta is great with her and we love the entire staff.
Jul 1, 2016
Dr. Marchetta is wonderful.
Jun 30, 2016
The women working the front desk are very friendly. I really like the woman who checked me out. Every time I've been to the office she is so friendly and bubbly.
Jun 28, 2016
Very knowledgeable and friendly staff. I feel comfortable with them treating my young children.
Jun 24, 2016
Everyone was very nice and friendly. The office was clean and staff very helpful. Got into my appointment ahead of time which is always nice. Dr was great.
Jun 24, 2016
ENT Associates has helped me since 2009. Dr. Robbins was very helpful when I started having issues with my vocal chords and sinus infections. Dr. Reschak has been great despite some unforeseen issues with my recent surgery.
Jun 23, 2016
I love the follow up email.
Jun 23, 2016
I love this office! Very friendly staff and dr Reshak is amazing and has been wonderful for my family when it comes to my sons health!
Jun 23, 2016
I liked both Dr. Reschak and Dr. Hayes, a resident at the clinic, very much. They were both responsive and informative, genuine, empathetic and kind.
Jun 23, 2016
ENT Associates are the very best. They returned my voice after it had been paralyzed by another surgery. They are very sincere and caring when dealing with you. I would recommend them to anyone.
Jun 23, 2016