Reviews

They made me feel welcome 😊

Aug 4, 2020

I felt that everyone in the office that I had contact with was very helpful and informative. I felt that they truly wanted to help me with my condition. I would most definitely recommend Ear, Nose, Throat & Plastic Surgery Associates to everyone.

Aug 1, 2020

Great place!!!! the Doctor was great!!!! staff was great!!!!

Jul 30, 2020

Treatment was spot on but wait times were pretty bad. Hold your appointment times or at least let patients know you are running an hour behind so they can adjust accordingly. Both times I have gone I had to leave work and was seen an hour past my appointment time. Poor time management.

Jul 30, 2020

Dr. Hayes is popular, so there will be a wait if you don’t have an emergency referral. I am on a blood thinner and had a severe nosebleed that I couldn’t stop without going to Emergency, and Dr. Hayes was the follow-up doctor who was highly recommended to cauterize my nose. She is a friendly, affable doctor who takes the time to explain her procedure and the method for home care. I had cringed at the thought of cauterization, but it was almost pain-free. I was so relieved because I had envisioned the old time burning process it would have required. (I’m almost 81, if that explains my outdated fear.) So, ease up if you are afraid. You will be in good, gentle hands with this reliable doctor! We literally thank the Lord for her!!

Jul 29, 2020

Oh the visit was great. Anybody looking for a good ear nose and throat I will definitely send someone there .

Jul 29, 2020

Professional, compassionate, efficient

Jul 28, 2020

Service was great. Directions to office were very good.

Jul 24, 2020

First visit was good and Dr. Hayes was very clear on her findings and plan going forward.

Jul 23, 2020

We love Dr. Reschak, he is always kind and caring with Annelise. The wait was longer than normal, but I assumed it would be with Covid.

Jul 23, 2020

excellent service, pleasant and through.

Jul 22, 2020

Office personal were efficent and friendly. No long wait ,, no complaints.

Jul 18, 2020

I was very pleased with Dr. Craig's interview. Dr. Craig came highly recommend and i feel that I am blessed to have him do my surgery.

Jul 17, 2020

Very professional and informational.

Jul 16, 2020

Always have been satisfied with the care I have gotten here and not too much wait time!!

Jul 11, 2020

I liked the reminder of my up coming appointment, the on time little waiting to see the Dr. information and exam by the Dr. and very pleasant help checking out.

Jul 10, 2020

Great appointment. Dr. Chmielewska is excellent. Very thorough and caring. She takes the time to listen to your concerns. I highly recommend her. The office staff is also very good.

Jul 10, 2020

My last appointment was excellent! The audiologist was on time, professional, and personable. She checked my hearing aids and gave them a deep cleaning. This alone was like getting a new pair. She also tweaked the program and so far they are working perfectly.

Jul 9, 2020

professional and very efficient.

Jul 9, 2020

I love the reminders for my appointments, maybe a little to many but that's better than to little. Also with the virus thing going on I was glad that I didn't have to wait in the waiting room but a few minutes, and that everyone there and also patients wore masks. Thanks for caring for everyone

Jul 7, 2020

The service here is ALWAYS exceptional. The staff are courteous and makes you feel important while interacting with you. They make it a point to keep you informed of what’s going on, what the next steps are, and what you can expect. Seriously among the best customer service I’ve received across any industry

Jul 3, 2020

The staff is so friendly and welcoming really like the doctor office doctor was so informing to my needs

Jul 3, 2020

Very friendly staff and organized office, Dr. C is awesome, she is personable and engaging. Thank you!!

Jul 2, 2020

All of the staff were very nice and professional. I was in a room and seeing the doctor in a very short amont of time.

Jul 1, 2020

Fast, friendly and I felt extremely safe for it being my first doctors office visit since the state reopened. Thank you for being awesome!

Jun 30, 2020

Always prompt, courteous service.

Jun 30, 2020

Grateful for my Doctor Reschak <3

Jun 25, 2020

Wait time was great, Dr, Was Very polite! Very satisfied!!!!!!

Jun 23, 2020

Great office team and Dr. C. Is great!

Jun 19, 2020

Dr. Chiemielski was wonderful, thoughtful and professional. The audiologist was as well!! The young lady on computer was as well!!!!

Jun 19, 2020

This was a follow-up appointment regarding chronic sinus infections & for saline nasal irrigation treatments

Jun 16, 2020

Dr Hayes, was professional and foremost she was honest. I didn't know what to expect and the day of my appointment, she reviewed my case with me and told me that she felt, I really didn't need to do anything at this time, she felt comfortable in telling me not to have operation on my nose. I respect her for that and for her not to operate for no reason, thanks

Jun 15, 2020

I’m glad the office was open to see me. They have made the necessary changes in protocol to help prevent the spread of COVID-19.

Jun 15, 2020

Appointment was handled very efficiently and courteous and knowledgeable personnel

Jun 5, 2020

The staff was very kind and friendly. Dr Reshack's exam and explanations as well as information about the surgery were thorough.

Jun 3, 2020

Really like everyone there...so friendly and helpful !!!!

Jun 2, 2020

My appt was done in a timely manner which is rare at most dr offices Thanks

May 28, 2020

Was greeted and taken in in a timely manner. Sarah was very helpful and completed my appointment in a timely manner. Was very pleased with the service that was received.

May 28, 2020

This office was absolutely amazing with my 9 day old baby girl!! They were quick and friendly and the office was very clean!!!

May 21, 2020

It was great and I love dr Hayes. I prefer visits in person. Much more valuable however in these times it was convenient and much appreciated!!

May 14, 2020

Dr. Hayes is always very thorough,patient and kind. I appreciate the time she spends advising and explaining. Many thanks.

May 9, 2020

Online Visit with Dr. Reshak was a great alternative to an in person office visit. Audio and Video was crisp and clear. The Dr. was able to provide a quick action plan and set me up to schedule a followup appointment in the office within 2 weeks!!

May 7, 2020

It was a wonderful way to get my test results ! My ENT is the best around . The staff are always sweet and helpful. Thank you

May 5, 2020

Very professional, polite, friendly service

May 1, 2020

My visit was by phone , due to the ongoing issues with Covid19 . I was told some ways that I might be helped until I can have an office visit . Doctor was very pleasant and informative.

Apr 16, 2020

The app worked fine. I was able to see Dr Hayes and get answers to my problem.

Apr 16, 2020

I was able to get in and out very quickly. The staff was friendly and professional. The doctor that I saw was extremely helpful. I have been to 5 other doctors that didnt take a single step to help me whereas this doctor gave me immediate relief AND a long term plan. I highly recommend.

Apr 1, 2020

My appointment went excellent. I was here to see Kaitlyn to adjust my hearing aids. She did an excellent job. I haven’t had any problems. She was very nice and friendly. I look forward to my next appointment!

Mar 18, 2020

Dr. Hayes and all the staff are very kind and understanding!!

Mar 12, 2020

Very friendly staff, excellent thorough doctor, great explanation of diagnosis and prognosis with a good plan for follow up.

Mar 12, 2020

Professional,walked through diagnosis completely, friendly, and comprehensive- Great doctor with all sincerity. Made me feel as good as I could considering the circumstances. Would recommend to anyone.

Mar 7, 2020

Outstanding experience. Would recommend to family and friends.

Mar 4, 2020

I felt great about my visit. Caring people and made me feel like they cared about me. Not just push you threw. Thank you all.

Mar 4, 2020

The Dr and her staff were very professional.

Mar 3, 2020

Dr. Chmielewska is absolutely the best doctor I’ve ever visited.

Mar 3, 2020

You all were wonderful as always. Helpful, friendly and most importantly, encouraging.

Feb 28, 2020

All the staff was very friendly with smiles, starting with the receptionist right to the end where you’d pay.

Feb 28, 2020

Very friendly staff. Easy to schedule an appointment and received reminders of my scheduled appointment.

Feb 27, 2020

I am extremely satisfied and impressed

Feb 26, 2020

Always get five star service. I highly recommend ENT.

Feb 25, 2020

The doctor I met with was excellent. She was very thorough and took a lot of time to really understand my throat problem. I would highly recommend this place!

Feb 17, 2020

The doctor and staff were amazing! It was nice NOT having to wait for an hour to be seen!

Feb 12, 2020

This is one of the best ENT doctors here but when you Waite 75 minutes for your appointment that sucks.

Feb 11, 2020

Everyone was very helpful and friendly!

Feb 3, 2020

I cannot say enough great things about this office. It is clean and friendly and professional. It is a great place. Dr. Reschak is very knowledgeable and understanding. He was great with my kids... even with my toddler... The entire staff are wonderful!!!!

Feb 3, 2020

Dr Hayes is a wonderful doctor! She is so compassionate and really cares about how you feel. The office staff are great as well. I’m very happy to be a patient there!

Feb 3, 2020

Dr. Hayes was very kind and patient.

Feb 3, 2020

This was my first visit. The office was clean, the staff was very courteous and the Dr. I saw was very professional, nice, thorough and conscientious. Very pleasant experience. Thank you, Kim Lee.

Jan 31, 2020

I enjoyed the professionalism and kindness at the front desk. Dr. Hayes was incredibly nice and gentle. My nervousness disappeared during treatment. The audiologist was very sweet. Overall, a nice experience.

Jan 29, 2020

Friendly and helpful front desk staff. Comfortable waiting room. Professional, caring audiologist. And Dr Hayes is wonderful - very knowledgeable, shares and explains tests, other information during her exam, and so kind and personable. Love coming to this office and Dr Hayes!

Jan 28, 2020

Every visit has been to my expectations. The staff welcomes you upon arrival, and all of the support staff are helpful and friendly. The doctor answers all of my questions and helps my child feel relaxed during the treatment session. It has always been a pleasant experience.

Jan 28, 2020

Excellent experience from front office staff to our time with Dr. Chmielewska.

Jan 23, 2020

Was very happy with my visit,everyone made me feel at home.I felt the doctor understood my problem and was able to schedule me for surgery to correct the problem.

Jan 23, 2020

Very Kind! From the front desk to the procedure with the doctor, it was friendly and appropriate service. I will be returning annually to address my needs.

Jan 15, 2020

I was very pleased with the services I received.

Jan 14, 2020

Prompt and courtesy. Very informative

Jan 14, 2020

I was surprised by how quickly I was seen and and how short the waiting period was after I was taken back to a room. I also appreciated being shown to hearing test results and the explanation. Hopefully this will be done with the ct scan I would appreciate seeing the scan aswell.

Jan 14, 2020

Excellent staff! Everything was explained very well. Except, for the Hearing Aid consultation. I was unhappy to see there’s a $100 charge if no hearing aids are purchased. I don’t know how people can know for certain they can get them, financially, as that is where you discuss the options.

Jan 9, 2020

Dr. Is very professional and knowledgeable. Took time to explain my condition, prognosis, and a treatment plan.

Jan 8, 2020

This was the first time visiting your office and I was very impressed. Did not wait long and Dr. C was very nice and kind.

Jan 8, 2020

Doctor Monika is the best doctor. She explains things to you so you understand and has done many throat surgeries on me including taking my tonsils out at 45 years old 🤦‍♀️ Love the staff here and would highly recommend.

Jan 7, 2020

Front desk staff was very friendly. Almost zero wait time. Dr Hayes took the time to understand my medical needs. I was very pleased with the office visit.

Jan 7, 2020

I feel confident that I will be getting good care in this office! I have been coming here and seeing the Doctors here for many years!

Dec 24, 2019

Thank you fro getting me in ASAP.

Dec 20, 2019

Everyone was professional, friendly and kind. I did not have to wait long at any point. Everything was explained well and all questions were answered. Further testing and procedures were scheduled promptly. I feel confident I am receiving excellent care by knowledgeable professionals.

Dec 20, 2019

We are hearing much better now that Doctor Renschak cleaned our hears! We were very impressed with him and the efficiency of his chair side assistant. We will be back!

Dec 20, 2019

WELL. IT'S BEEN TEN YEARS AND WE CAME A LONG WAY. WENT THREW 3 DOCTORS. I WOULD SAY I AM NOT 100 PERCENT BUT I FEEL LIKE IT SOME TIMES. STILL USING THE SINUS WASHING SYSTEM. PLUS THE FLUTICASONE. I THANK E NT MERRY CHRISTMAS

Dec 17, 2019

Everything about this office was 5 stars

Dec 14, 2019

Very helpful, professional receptionist and staff. Clean, beautiful facility. Expert service! Thank you.

Dec 12, 2019

Fast, efficient, smooth, friendly

Dec 12, 2019

The staff was amazing and so was Dr Rashack. My boys were on another level of whiney and not listening yesterday morning and everyone was so patient with our walking disaster ! We got in for surgery fast which I am so so ths full for ! Check in, check out and scheduling was all so easy and smooth ! Thank you for your kindness and patience yesterday .

Dec 11, 2019

I had a great experience at ENT. The Audiologist, Kaitlyn, helped my fix a couple problems with my hearing aids. I accomplished everything I needed at the appt.

Dec 11, 2019

very nice office staff, everyone was kind and the visit was timely. pleasant visit,

Dec 10, 2019

My search for an ENT went well with Dr Hayes. She was quick with both her questions and her ability to laugh. I enjoyed both. She worked efficiently with her medical technician who also appeared to be competent.

Dec 10, 2019

Excellent service and friendly !!

Dec 6, 2019

Always a great time! Dr Hayes is amazing and so good to kaylee. We love seeing her and the staff

Dec 4, 2019

I was very happy with my recent appointment with Dr. Cynthia Hayes. The doctor was very pleasant and she repeated the hearing test I had to verify results. They are currently scheduling a CT scan.

Dec 2, 2019

It was a very warm an inviting time I had with you all. Everyone was very sweet an informative on what to expect.

Nov 27, 2019

I think and feel you are an asset to medical community! I have the utmost faith in my ENT!

Nov 26, 2019

I needed an appointment in a hurry. I had my daughter call you as I can't hear on phone. You got me in immediately. I'm so thankful. Dr. Hayes and your staff are a god sent. Thank You Charlette Clark

Nov 25, 2019

I LIKE THIS PLACE ! Everyone seems to know what they are doing and they make sure you are comfortable. They are quick and efficient .

Nov 22, 2019

I have been very pleased with ENT Throat and Plastic Surgery Associates. The front desk staff is very friendly and professional. A huge plus for me. Nothing worse than going for a Dr appt and the office staff is rude. I don't go to a Dr just for fun. I don't need rudeness when I feel lousy. Every time I've been there...it's consistent. Friendly. Professional. I also love Dr. C. She's very impressive. makes me feel comfortable.

Nov 20, 2019

Saw me on time. Very professional

Nov 20, 2019

I like Dr. Hayes as an ENT doctor.

Nov 13, 2019

Very prompt, and thorough.

Nov 13, 2019

He was pleasant as well as the staff but I felt misunderstood. I think he understood me as he was leaving the room.

Nov 13, 2019

Doctors and staff are very accommodating and supportive. Always willing to answer any and all questions thoroughly. Staying on schedule at times appears to be a challenge.

Nov 4, 2019

Awesome experience. Could barely hear when I arrived and had a tube put in my ear and the only thing that hurt was him trying to get a hair out of my ear before he. And I left being able to hear and no pressure in my ear and helped my sinuses. Thank you!!!

Oct 27, 2019

felt very happy with my visit, Really liked the new Dr. Racsh

Oct 22, 2019

Very thourogh and professional

Oct 20, 2019

I am so impressed with the professionalism and caring, friendly attitude shown by every single associate I came in contact with. Thank you for caring.

Oct 18, 2019

States off very bad and was ready to walk out.

Oct 17, 2019

I thought your front desk could have been friendlier. No one said hello waited a few minutes then asked for insurance cards then a large clip board to fill out. Otherwise, good experience

Oct 8, 2019

Dr Reschak is extremely knowledgeable and kind. This makes him trustworthy so both my husband and kids feel comfortable during there visits. I would highly recommend his practice .

Oct 4, 2019

I found my experience to be enlightening and stress relieving! Dr Razak was more than willing to listen to my complaints. The examination was thorough and many of my questions were answered. The staff was knowledgeable and respectful. Thanks for a great experience..

Oct 3, 2019

I was very pleased with the explanation of the issue with my ear. And very pleased that something could be done to help during the visit.

Oct 1, 2019

Was very happy with this Dr and his staff was very friendly and wait time was very minimal. Will be referring friends/family to ENT Associates.

Sep 27, 2019

Outstanding service they explain every thing to you and what can be done to help you. Very little wait time your see fast and then they take time to answer any questions you may have.

Sep 24, 2019

It was very informational and helpful and am thankful to know what is going on with me.

Sep 20, 2019

Very nice office and personnel. Quickly handled my concerns.

Sep 20, 2019

I am hopeful that my voice will be at least back to what it was. I believe it is getting better by the day

Sep 19, 2019

As usual the staff is wonderful, especially the new audiologist.

Sep 18, 2019

The support staff was wonderful and truly appeared to enjoy themselves which put me at ease. The doctors, audiologist and ENT explained everything very well and I felt they were very thorough

Sep 18, 2019

Like the email notification to confirm appointment.

Sep 18, 2019

Very nice place, doctors and staff

Sep 17, 2019

Very kind and friendly staff.

Sep 17, 2019

Thank you for caring about your patients.

Sep 16, 2019

I had a wonderful experience. The staff were all very friendly and professional.

Sep 12, 2019

Wonderful office with professional, caring and kind staff. Very happy to have Dr. Reschak handling my inner ear problem

Sep 12, 2019

Thanks for looking at my son's ears, nose , throut...I felt at ease with your office...the woman up front was very nice and friendly.

Sep 11, 2019

I see Dr. Reschak:) I have great faith in his God given abilities to help keep me hearing and healthy. I am always a more grateful girl after seeing him. I pray for him to always be able to know his great talented abilities. Hugs and Believe, Julia

Sep 11, 2019

Everyone was so pleasant

Sep 10, 2019

The dr was very understanding, she did a great job.

Sep 9, 2019

very prompt, courteous, helpful, and understanding.

Sep 5, 2019

Loved them!! My son usually ALWAYS freaks out the whole time at ANY doctor, but not here. He was very good and I loved it.

Sep 5, 2019

Nice office, friendly people, very professional practice.

Sep 2, 2019

Everyone very friendly and personable.

Aug 29, 2019

When I got there I felt immediately comfortable the place is very cozy when I went to the back the doctor came in and she made me feel better from my nerves. I always hated surgeries and when she was explaining everything I relaxed and felt better.

Aug 28, 2019

As a RN with experience in Critical Care & PeriOperative Services, I’ve had the opportunity to work with dozens of surgeons & physicians in multiple specialties. Dr. Reschak demonstrates all of the qualities a patient should look for in a specialist. His qualifications are of course excellent, however it is his ability to connect with his patients on a personal level that sets him apart. He is kind, considerate, thoughtful—he treats patients with respect. His office is well run & visits/wait times are appropriate.

Aug 28, 2019

Dr. Reschak is a very good doctor. He takes adequate time to evaluate and answer all questions. Great bedside manner.

Aug 24, 2019

A very cordial, caring and professional office

Aug 22, 2019

Very good, pleased they took the time and covered everything..

Aug 19, 2019

Everyone was very professional and courteous.

Aug 16, 2019

My visit was timely and had good service

Aug 16, 2019

Pleasant, professional visit. Friendly staff.

Aug 14, 2019

Everyone was fantastic! Felt very comfortable!

Aug 10, 2019

same as always. I value this office visit greatly

Aug 10, 2019

Dr. Reschak was amazing with my 1 month old, 3 yr old and myself. My daughter had a tongue tie and I was there to have it looked at to see about whether or not it could be fixed. Being there hormones all over wanting to cry while my husband was at work taking care of this with a 3 yr old was challenging, however the staff took amazing care of our daughter all while helping me wrestling with my hormones and feeling helpless and wrangling my son and dealing with our insurance forgetting to add our newborn. Needless to say it was a long day but they were so helpful, accommodating, and above all caring! I will definitely recommend their office!

Aug 9, 2019

great support and pro all people great

Aug 9, 2019

Outstanding service, thank you.

Aug 8, 2019

Definitely a 5 star rating for this place .

Aug 8, 2019

They did a good job of testing my hearing and checking my inner ear. Everyone was friendly and professional. ruled out some things but still looking for answers as to why I suddenly developed vertigo.

Aug 5, 2019

I was very happy with my visit with Dr. Hays. She explained everything that she was doing and went over what she thought best for my symptoms.

Jul 31, 2019

Great experience ! Love Dr c.

Jul 30, 2019

Wonderful caring environment. I am so thankful that I have been able to be a patient here.

Jul 27, 2019

Fantastic people. No matter how busy they are, you are in and out within reason. Would recommend this place to my friends.

Jul 26, 2019

It was great you worked me into your schedule. I appreciate more than you know. I'm feeling much better.

Jul 26, 2019

You guys were great! Its hard to find nice office staff let alone a doctor who takes time and wants to help you! I would recommend you to everyone!

Jul 18, 2019

This place is amazing! I really feel comfortable taking my daughter to here. They truly have my daughter's best interest in mind

Jul 16, 2019

Very nice !!!! Everyone was friendly and the Dr. was excellent, didn't act like she was rushing and had time for me ...just waiting to hear when my MRI will be.

Jul 10, 2019

Very pleasant atmosphere

Jul 10, 2019

I really love coming to Dr. Reshack's office,, the staff are friendly. Dr. Reshack is a very caring doctor. He is very patient and understanding and takes time to answer all my questions. He explains the procedures and tells me what he is doing in a way that I understand. I highly recommend him to my friends and family! 😍😊😁

Jul 9, 2019

Your technician and office staff very efficient but friendly.

Jul 7, 2019

Excellent staff and very clean. The doctors are very thorough and helpful!

Jul 5, 2019

very caring doctors and staff

Jun 28, 2019

Saw Dr.C for the first time

Jun 25, 2019

I was pleasantly surprised when I had just signed in and then I was called and taken to an examination room. The doctor was great and explained the treatment. I'm very pleased.

Jun 25, 2019

Welcoming and helpful staff, thorough examination.

Jun 25, 2019

The office staff was friendly and greeted me when I came in, my audiologist explained everything she was going too do and we discussed the hearing aids I have now.

Jun 21, 2019

The professionalism and customer service are excellent beginning with the front desk to the doctors. Thank you for your great service!

Jun 21, 2019

I loved the staff and how well they treated my son!!!

Jun 21, 2019

Absolutely love everyone at this office. Great staff and great doctors!

Jun 20, 2019

Was my first visit with a different doctor because the original surgery doctor has relocated. The doctor i saw was up to date with my history and knowledgeable in how to continue my follow up care.

Jun 19, 2019

I always like coming here. Everyone is so friendly and professional. If I ask questions, they are quickly answered. It's only a short wait to see the doctor.

Jun 17, 2019

Glad we came. Glad no problems with his ears, nose or throat. However, he had MRI and CT scan and found out he broke the fifth bone in his neck. He is to have surgery next week. Carol and Terry Jozwiak

Jun 14, 2019

Professional, quick, and courteous.

Jun 13, 2019

I give this office staff a 5 + no waiting all professionals

Jun 13, 2019

Dr. Reschak was wonderful. He was very gentle with our son and took time to explain things to us. He will be who we go to from now on. I highly recommend him.

Jun 12, 2019

I was thourghly impressed with the level of professionalism and friendliness of all the staff that I interacted with.

Jun 11, 2019

I have the best ENT doctor in Dr. Hayes. Very lucky to have her taking care of my ear condition.

Jun 11, 2019

The audiologist we saw for my 4 yr old was wonderful! She was so patient with him, even when he wasn't by the end of his hearing exam lol she was super sweet and helpful. Staff was really nice.

May 30, 2019

Dr. Reschak is amazing. Most of our family sees him and he is a great and very caring doctor. He always lets us know exactly what is going on and what the plan is. Thank you for taking care of our family.

May 24, 2019

I thought all the nurses were nice. The Doctor spent 5 min with me, and kept saying should have got in earlier, twice, I called but soonest was my May14th appt. Was not very relieved, was suppose to get a Catscan, have hear nothing. Dr. did not even say what the problem was.

May 22, 2019

Very efficient and courteous. Would recommend you to my friends and family should the need arise

May 15, 2019

Very nice office, cheerful staff... I will reserve the rest of my review for after treatment but so far so good!

May 15, 2019

Great service. While I was waiting for my appt, I got a call for an earlier day as was promised if one up. I had a service appt and my hearing aids work like new.

May 14, 2019

Dr. C is absolutely PHENOMENAL!!!!

May 14, 2019

Dr. Hayes is always professional and kind. She listens to you and recommends appropriate treatment.

May 13, 2019

I love Dr Robbins. He has been with my family for 30 yrs

May 11, 2019

Dr Robbins and Staff at ENT Surgery Associates are wonderful people. A superb Doctor that solved a critical issue, did a fantastic job, was very open, communicative and provided outstanding follow up care. All of the support staff were friendly, caring and also had a sense of humor and just good people.

May 10, 2019

Loved the personal care and help. My Doc was nice and friendly. Made my anxiety ease. Will recommend

May 3, 2019

I loved everything about it..the nurses and doctor were all very nice and down to earth. They took the time to explain everything to me in detail so I would know what to expect. I would definitely recommend.

May 3, 2019

BIG SMILES, GREAT DOCTORS, SMILING AND EFFICIENT OFFICE STAFF, CLOSE TO HOME!!!!

May 2, 2019

I felt I was in good hands with Dr. Hayes. She was thorough in her exam and was very knowledgeable in the area of my concern. Dr. Hayes has a professional demeanor. My only disappointment was the doctor not following up on my opening comment that I was there to talk about multiple issues. She pursued the one I was able to mention, but did not inquire what my other concerns were. I will bring them up in my next visit.

May 1, 2019

Very friendly and prompt! Used terms you could understand and step by step process!! My son and I have both been patients and he wasn’t scared at all!

May 1, 2019

Dr C is straight forward I enjoy that

Apr 30, 2019

Good visit ,good staff see ya in oct 2019

Apr 28, 2019

I was very please with the Dr. and everyone that works there. Very informative, really care about your patients. Thank You

Apr 26, 2019

Dr. R was absolutely wonderful. He was able to get a foreign body out of my 6 year olds ear without her crying.

Apr 23, 2019

It was the best experience I have ever had at a doctor's office!!! I didn't have to wait long, the staff was so nice and Dr. Hayes was very compassionate and took the time to listen to me. Dr. Hayes makes you a part of your health care decision, which is very important to me. I highly recommend this office, especially Dr. Hayes and I will definitely tell my family and friends about ENT Associates!!

Apr 22, 2019

I really enjoyed meeting Dr. Robbins and his team. Great sense of humor and made me feel at ease. Explained everything to me in a way I could completely understand. I truly appreciate this kind of doctor/practice!

Apr 19, 2019

I was very pleased with Dr. Robbins and his staff. They took care of the problem I was having and gave advice on how to keep it from reoccurring. Highly Recommend

Apr 19, 2019

I appreciate how you always find a way to get me in.

Apr 18, 2019

I was very pleased and impressed with everyone. Dr. R was great. My ear eas feeling better as I was walking out the door.

Apr 17, 2019

Dr Hayes is very kind, gentle , caring. We have a plan established for what steps will happen next

Apr 17, 2019

My appointment was excellent!! Everyone was so cordial and helpful and my visit was relaxed and comfortable... definitely recommend ENT Associates!!! Mary McMurray, Grand Blanc

Apr 17, 2019

Good service, intelligent doctor.

Apr 17, 2019

Dr. Reshack is great but the office really lacks accommodations for children in the waiting area and I have always had to wait at least 30 mins past our appointment times.

Apr 16, 2019

Always excellent, timely and professional.

Apr 16, 2019

Very friendly staff, very supportive and understanding doctors. Fast scheduling

Apr 16, 2019

I love the reminders of day and time of my appointment by email or text. Everyone is so helpful and nice.

Apr 13, 2019

I would have given a 5 but I had to wait for 45 min after my appointment. Other than that, Dr C is wonderful and easy to talk to. The staff was very courteous.

Apr 12, 2019

Nancy was so informative and though. I am most thankful for this wonderful opportunity,

Apr 12, 2019

people were very pleasant. dr.was great took her time and explained what she was doing. receptionist was very quick and kind.

Apr 3, 2019

Nancy is extremely knowledgeable and helpful.

Apr 3, 2019

Outstanding overall service. Communication from all aspects was excellent. Even reminders with regards to after appointment follow up and actions very much appreciated.

Apr 2, 2019

My appt was quick and helpful, and the doctor was very nice and explained quite a bit to me.

Mar 29, 2019

GREAT PLACE! Everyone I have encountered at this office has been very nice and professional. The wait has not been bad to get an appointment or to be seen once there for the appointment. Dr. Reschak has never made me feel rushed. He explains things in detail, takes his time and is truly concerned about follow up care. Always answers my questions and concerns without making me feel rushed.

Mar 27, 2019

The wait was longer than expected but yet worth the wait. Dr Reach an was prepared about my issues from my last year ago visit w/Dr Hayes. He took good time in explaining my plan n checking out my nose/sinuses. Very happy w/my visit & look forward to my continued care. I also will refer their business!!

Mar 27, 2019

Dr. Reschak is great to work with! This is our second time seeing him with our 11 month old for two different reasons and each time he has been great. We appreciate his compassion and ability to explain the issues we are having. Thank you so much!

Mar 27, 2019

This office is wonderful. While our normal doctor was out on medical leave they still squeezed us in to check on my little guys ears. Come to find out it was tonsillitis and not his ears (this time), so my love was still treated and better in no time. I’m so appreciative of all this office does for my babies!

Mar 24, 2019

I really like Dr. Reschak. He was very personable and listened to me. He explained what he was doing and made me feel quite comfortable.

Mar 20, 2019

I know it’s common thinking that going to a Doctor’s appointment is grueling and often times a painful experience. However, I enjoy this experience every time I visit Dr. Reschak! The entire staff are friendly and personable. It’s almost a treat to go! I feel like Dr. Reschak is interested in my opinions and is genuinely caring for my health. Yes, you should come here.

Mar 20, 2019

I think your office is really great and feel very comfortable with the staff and alway the wonderful care I get.

Mar 18, 2019

It was so refreshing to meet a doctor who seemed to care about her patients. Staff was very friendly, too.

Mar 14, 2019

Wish I would have known sooner to come to my appointment an hour early just to fill out the forms. It was after my appointment that they sent me a link in my e-mail to fill out forms online but by then it was too late. Two hours after my appointment time I finally saw a doctor only to learn nothing was wrong with my ear yet it still hurts. Total waste of time. Doctor was friendly however Medical assistants not so much.

Mar 13, 2019

Dr. Reschak and his team are Fabulous. I am expierencing hearing troubles:( He is magical. I am Grateful <3

Mar 13, 2019

Friendly staff, great doctors

Mar 6, 2019

My experience with this office (ie, doctors, staff, policies/procedures) have been excellent. My doctor is on leave and the doctor who saw me in her absence was just as wonderful. They speak to you with respect and explain things in a caring manner.

Mar 6, 2019

They have a beautiful office with a wonderful team of kind and compassionate staff and doctors. We took my 15 month old son in for a visit and it was extremely efficient and kid friendly. Everyone was very nice and professional.

Mar 4, 2019

Very happy I went to doctor to get my situation addressed.

Mar 1, 2019

I was impressed with Dr. Chmielewska. She was kind & respectful. She was efficient with her time but I did not feel rushed when asking questions.

Mar 1, 2019

Seemed nice and professional. Answered questions and informative.

Feb 27, 2019

Need to listen more on history. Take time not to be in a hurry.

Feb 27, 2019

Very friendly office. Also efficient.

Feb 26, 2019

Dr. Chmielewska was absolutely amazing. Went above and beyond to make sure the issue I came to her with got solved. She made sure I was comfortable and felt safe before doing anything. Extremely happy she is my ENT doctor.

Feb 26, 2019

I was very pleased with the staff. they were very friendly and set my appointment within two days of me walking into the office. The staff at Ear Nose Throat & Plastic Surgery Associates were very friendly. My appointment was set within two days of walking into the office. Dr. Robbins has an excellent bedside manner. He gave me a very in depth explanation of the cause of my ear problems and also informed me my nose had been broken sometime in the past. I had no idea this had happened. Dr. Robbins took his time with me and answered all of my questions,

Feb 22, 2019

I AM VERY HAPPY WITH DOCTOR ROBBINS

Feb 21, 2019

Everyone at your office is wonderful. Rachel is very caring and thorough.

Feb 21, 2019

I had my problem tooken care of. With no problems.

Feb 20, 2019

SO very happy my Dr recommended this practice

Feb 19, 2019

Excellent service! Would come back!

Feb 14, 2019

Dr. Reschak seemed to know his job well and is working on my problem.

Feb 14, 2019

The visit was very pleasant and efficient.. short wait time is always appreciated!

Feb 12, 2019

Great staff, nurses and doctor. Always listen, help when they can and always take the time to discuss and explain proceedures. Sometimes have a few chuckle's.

Feb 8, 2019

It was a great experience from the moment I walked through the door!! Absolutely loved Dr. Robbins! He was vey personable, funny, caring, and down to earth. I highly recommended his office.

Feb 8, 2019

Dr. Chmielewska was right on point with diagnosis, symptoms, and took the time to treat nd discuss my condition thoroughly. Great doctor.

Feb 7, 2019

The staff is very professional and the checkout girl was especially friendly. Dr Robbins is wonderful!! VERY knowledgeable, gentle, personable. Preappointment pack and directions was very helpful since I am a new patient.

Feb 5, 2019

The staff was very welcoming. I was surprised how quickly we were seen being a specialty office I expected to have to wait. We were in and out rather quickly as soon as we went back to the room we were seen.

Feb 5, 2019

Everyone was very nice, and helpful. If I have any problems I will go back and see Dr. Robbins and his staff.

Feb 5, 2019

I believe everything webt soothly. I was called in close to appointment time. Rachel was pleasant, professional and thurough.

Jan 31, 2019

Excellent friendly staff. No waiting.

Jan 30, 2019

Nancy was very quick to identify problem with my hearing aide and corrected it very quickly.

Jan 30, 2019

Excellent service performed

Jan 30, 2019

I don't understand this request. What are you looking for? Feedback about your web site or visit?

Jan 29, 2019

Professional, polite and kind people all around!

Jan 25, 2019

Dr. Raschack was very thorough, explaining everything as the exam progressed; his bedside manner is gentle and caring; he is easy to understand; I left understanding my treatment options and next steps and all of my questions were answered; ; the entire appointment process was well managed.

Jan 24, 2019

Super experience, great doc! Very through!

Jan 23, 2019

Every appointment I have ever had or service received has been very enjoyable . The entire staff that I come in contact with make me feel like I'm visiting old friends..

Jan 22, 2019

Your office and staff are great. All of my experiences there have went very well and the issue was resolved.

Jan 22, 2019

The wait is ridiculously long. If Dr. Robbins wasn't so good with my daughter, I would go elsewhere.

Jan 22, 2019

The appointment went well , we didn't wait long and the exam was great ,everything was explained.

Jan 18, 2019

I could not have asked for a better experience. The office staff was kind and helpful, and Dr C was very knowledgeable, asked lots of questions and listened to my answers with consideration and knowledge.

Jan 11, 2019

Thank you for everything. Happy someone finally listened to me and maybe some relief in sight.

Jan 10, 2019

Nancy did a quick and informational job to resolve my hearing aid problem

Jan 9, 2019

Was able to get our newborn in the same day we called! Service was great and the staff was wonderful with our 2 year old! As a nurse myself I am very critical. The staff here is very experienced. Highly recommend!

Jan 8, 2019

Nancy was great,in and out within a reasonable time.very satisfied

Jan 8, 2019

Very professional. Doctor Robbins diagnosed my problem and relieved my anxiety.

Jan 8, 2019

The associated at this office are so compassionate and take special care of each and every patient. The office personal are also very nice and helpful. I have enjoyed each visit I have had to have with all my children.

Jan 6, 2019

Dr. Hayes is the best. Very patient and understanding. Highly recommended.

Jan 5, 2019

Dr.C IS AWESOME! Staff is very helpful, knowledgeable, and concerned. I highly recommend them! I will never go any place else again.

Jan 4, 2019

Great place, very caring and fast service

Jan 4, 2019

Dr. Hayes was very informative to me and explained what she was doing in test and results.I was very pleased with Dr. manner.

Jan 3, 2019

Dr Chmielewska is excellent and the staff is efficient and friendly. I would not hesitate to recommend ENT Associates.

Jan 3, 2019

Friendly, professional staff; clear medical information provided, plenty of opportunity to ask questions. Would definitely visit the office again.

Dec 28, 2018

Throughout 2018 the care and compassion I received from Dr Robbins and staff is why I am doing so well today. I cannot thank them enough. Good tidings to all. Kenneth and Karen Moore

Dec 22, 2018

Great with kids. Love this office.

Dec 15, 2018

Nice office, friendly staff

Dec 14, 2018

I have been to many, many ENTs over the years. Most recently I've seen another local ENT for the past 10 months. I came to Dr. Reschak looking for a new ENT for a second opinion on a surgery but also to potentially transfer care. I am so happy I was recommended Dr. Reschak - he was fantastic, I felt important (he actually took time with me, did not feel rushed or "just another patient"), and I felt immediately like I could trust him. He explained to me in detail my CT scan/what it meant, treatment options, the entire procedure and what to expect... things you would hope for in a doctor but unfortunately are all too rare these days. Needless to say I scheduled my surgery with him and will be transferring care to him from here on out.

Dec 14, 2018

Nice inviting atmosphere. Very professional but not too much. 5 star practice.

Dec 13, 2018

Wonderful people! Very professional and very attentive and caring. I would not hesitate going back if I needed to.

Dec 11, 2018

It was a good visit I found out what I needed to know I was happy with my visit

Dec 11, 2018

Dr. Hayes was great she answered all my questions an I now have a good understanding of what my plan is

Dec 6, 2018

Nancy Albee provided excellent diagnostic services to determine and correct the malfunction which occurred with my Hearing aid

Dec 6, 2018

Dr. Reschak is a great doctor! He is very thorough, and I never feel rushed during my time with him. He answers every question I have, and makes sure I have an understanding of what is being explained to me. I highly recommend his services.

Dec 4, 2018

Enjoyed meeting and having Dr. Robbins and his staff treat my husbands ear problem. They got him in within 2 days after my Dr. called them. Definitely will recommend them.

Dec 2, 2018

The STAFF was great, Dr Robbins was excellent.

Nov 30, 2018

I was very happy with my visit. Dr. Chmielewska did a comprehensive evaluation of my problem, explained several possible procedures to me, and I felt 100 percent better after my treatment!

Nov 28, 2018

After seeing many ENT specialists in my lifetime, I have come to trust Dr. Robbins with my ear problems.

Nov 23, 2018

Everything was great do not need to change anything

Nov 22, 2018

i was very pleased with my first visit to ent I was greed with a pleasant smile and my wait time was outstanding they called me in early then my appointment time doctor Monita Chmielewska was very pleasant she made my visit that much more pleasant

Nov 16, 2018

It is wonderful to have the appointment reminders, etc available.

Nov 15, 2018

Very friendly staff and I felt comfortable being there.

Nov 13, 2018

Test was quick without any problem.

Nov 8, 2018

Your whole team is great! I appreciate how gentle you were with my 2-year-old. I will definitely recommend to anyone with ENT needs!

Oct 30, 2018

Doctor C is so nice to always help.

Oct 25, 2018

This was my first visit to ENT Associates-I didn't know what to expect. The staff was great. My appointment was with Dr. Reschak, I felt comfortable with him immediately.

Oct 25, 2018

I have always been treated very well in this office, the staff is very friendly and welcoming! The Doctors are Great!! I have recommended Doctor Robbins to many family members and friends!!

Oct 19, 2018

Dr. Robbins was great!! Awesome bedside manner for my little guy, made him feel comfortable. Very friendly and upfront about what he was going to do. Would highly recommend, especially for little children! Office staff very welcoming and friendly!!

Oct 19, 2018

I feel at ease with Dr Reschsk, totally trust his judgment,

Oct 17, 2018

Great Service, Knowledge and Expertise in all areas

Oct 12, 2018

From the minute I called to get an appointment to the time I left the office after seeing the doctor, I was treated with EXCEPTIONAL customer service from everyone!! Would HIGHLY recommend this office to everyone I know! Thank you, your kindness is much appreciated!!!

Oct 11, 2018

If I had to leave this survey a few months ago it would have been TOTALLY different. My previous experience had been HORRIBLE. However, this visit was with a new audiologist (Rachel) who was EXTREMELY professional. She made every attempt to resolve my issues and even allowed me to speak with an the office mgr. so I could voice my concerns regarding my previous few visits.

Oct 10, 2018

I liked the diagnosis and the tests came back well, but i still had questions. My ear condition didn't get better because the doctor said it would and I still got much more from the internet then i did here.

Sep 24, 2018

Took it upon myself to make this appt. with Dr.Robbins. He diagnosed my problem perfectly. After an appt. with family doctor, urgent care visit to no avail or relief.

Sep 23, 2018

I had an excellent experience . The entire staff were so nice, helpful, and totally professional.

Sep 21, 2018

Great visit thanks so much

Sep 18, 2018

Dr. Reschak was amazing! Easy to talk to and made me feel very comfortable. Very knowledgeable!

Sep 18, 2018

Very nice and went right to work and found out what was wrong and got me right out love this doctor and the way she runs things.

Sep 14, 2018

Appreciate the fast followup

Sep 13, 2018

I had a great experience at ENT Associates. All staff, including the doctors, were very friendly and made me feel at ease. Dr. Reschak was very thorough and I felt confident in his diagnosis. He did a great job of explaining why I was feeling the way I was. Overall it was a great visit.

Sep 11, 2018

Friendly, professional and really nice people. Dr. Robbins was great. Kind, friendly, funny very professional and informative.

Sep 7, 2018

Exemplary care and much appreciated

Sep 7, 2018

Your office was able to work me into the schedule quickly. Dr Chmielewska was extremely thorough in her examinatination of a large nodule on my thyroid. She addressed a secondary nodule that was ignored by a previous surgeon (not affiliated with this office). She went over and above by contacting the radiologist and verifying the primary nodule was not aggressive looking. She handled my case with urgency and did an excellent job with my surgery. I would highly recommend Dr Chmielewska and this office.

Sep 7, 2018

Staff and dr were all professional but friendly.

Sep 7, 2018

Great doctor's and staff, but always a wait.

Sep 6, 2018

This was my first visit to ENT and it was a very pleasant first impression. Staff was friendly and doctor was super and personable. Hearing test tech was also great. No wait time, prompt and professional.

Sep 6, 2018

I had a long wait but they apologized profusely. They were very short staffed. I can understand that and happy they told me why it took so long.

Sep 5, 2018

We had a great experience here. The support staff are exceptional and caring. We got into see the doctor right on time and got all of our questions answered. Couldn't have asked for a better appointment.

Sep 5, 2018

My experience was great the staff was very professional and my appointment was prompt

Aug 31, 2018

Dr. R is excellent. I saw him a year ago for a different problem. This time also, he seemed to know what is causing my issue. Hopefully the meds will work

Aug 30, 2018

Was very impressed with the staff, very friendly. Did not have to wait long for the doctor. This was my first visit and I thought Dr. C was very thorough.

Aug 27, 2018

Always prompt, friendly service. Considerate of patients time.

Aug 22, 2018

I LIKE DOCTOR ROBBINS VERY THORAL TAKES HIS TIME WITH YOU. PLUS LETS YOU ASKED ALL THE QUESTIONS YOU WANT. I TELL EVERYBODY ABOUT DOCTOR ROBBINS. IF THEY NEED A E N T PERSON

Aug 21, 2018

I enjoyed my experience in the office. Everyone was nice and helpful.

Aug 18, 2018

Thank you..it was a pleasure to meet Dr. Robins

Aug 17, 2018

Great service! Dr. let you know what he was going to do before he did it. Courteous and very pleasant.

Aug 17, 2018

Very friendly, caring , helpful, explaining everything step by step . Great staff and Dr is Great . I would recommend to all my vocalist friends !

Aug 15, 2018

In my case, everything went fine.

Aug 10, 2018

I had a very nice, welcoming experience. This was my first visit with this office. Dr. Hayes was very friendly and compassionate.

Aug 9, 2018

You took care of me very well I am very happy but the only thing that I was a little discouraged about what’s happened to wait over an hour just to get my hearing checked now I understand they only probably have one room where they can do that but if my appointment was for 3 o’clock .That room should’ve been available thank you

Aug 7, 2018