Reviews

I have always been treated very well in this office, the staff is very friendly and welcoming! The Doctors are Great!! I have recommended Doctor Robbins to many family members and friends!!

Oct 19, 2018

Dr. Robbins was great!! Awesome bedside manner for my little guy, made him feel comfortable. Very friendly and upfront about what he was going to do. Would highly recommend, especially for little children! Office staff very welcoming and friendly!!

Oct 19, 2018

I feel at ease with Dr Reschsk, totally trust his judgment,

Oct 17, 2018

Great Service, Knowledge and Expertise in all areas

Oct 12, 2018

From the minute I called to get an appointment to the time I left the office after seeing the doctor, I was treated with EXCEPTIONAL customer service from everyone!! Would HIGHLY recommend this office to everyone I know! Thank you, your kindness is much appreciated!!!

Oct 11, 2018

If I had to leave this survey a few months ago it would have been TOTALLY different. My previous experience had been HORRIBLE. However, this visit was with a new audiologist (Rachel) who was EXTREMELY professional. She made every attempt to resolve my issues and even allowed me to speak with an the office mgr. so I could voice my concerns regarding my previous few visits.

Oct 10, 2018

I liked the diagnosis and the tests came back well, but i still had questions. My ear condition didn't get better because the doctor said it would and I still got much more from the internet then i did here.

Sep 24, 2018

Took it upon myself to make this appt. with Dr.Robbins. He diagnosed my problem perfectly. After an appt. with family doctor, urgent care visit to no avail or relief.

Sep 23, 2018

I had an excellent experience . The entire staff were so nice, helpful, and totally professional.

Sep 21, 2018

Great visit thanks so much

Sep 18, 2018

Dr. Reschak was amazing! Easy to talk to and made me feel very comfortable. Very knowledgeable!

Sep 18, 2018

Very nice and went right to work and found out what was wrong and got me right out love this doctor and the way she runs things.

Sep 14, 2018

Appreciate the fast followup

Sep 13, 2018

I had a great experience at ENT Associates. All staff, including the doctors, were very friendly and made me feel at ease. Dr. Reschak was very thorough and I felt confident in his diagnosis. He did a great job of explaining why I was feeling the way I was. Overall it was a great visit.

Sep 11, 2018

Friendly, professional and really nice people. Dr. Robbins was great. Kind, friendly, funny very professional and informative.

Sep 7, 2018

Exemplary care and much appreciated

Sep 7, 2018

Your office was able to work me into the schedule quickly. Dr Chmielewska was extremely thorough in her examinatination of a large nodule on my thyroid. She addressed a secondary nodule that was ignored by a previous surgeon (not affiliated with this office). She went over and above by contacting the radiologist and verifying the primary nodule was not aggressive looking. She handled my case with urgency and did an excellent job with my surgery. I would highly recommend Dr Chmielewska and this office.

Sep 7, 2018

Staff and dr were all professional but friendly.

Sep 7, 2018

Great doctor's and staff, but always a wait.

Sep 6, 2018

This was my first visit to ENT and it was a very pleasant first impression. Staff was friendly and doctor was super and personable. Hearing test tech was also great. No wait time, prompt and professional.

Sep 6, 2018

I had a long wait but they apologized profusely. They were very short staffed. I can understand that and happy they told me why it took so long.

Sep 5, 2018

We had a great experience here. The support staff are exceptional and caring. We got into see the doctor right on time and got all of our questions answered. Couldn't have asked for a better appointment.

Sep 5, 2018

My experience was great the staff was very professional and my appointment was prompt

Aug 31, 2018

Dr. R is excellent. I saw him a year ago for a different problem. This time also, he seemed to know what is causing my issue. Hopefully the meds will work

Aug 30, 2018

Was very impressed with the staff, very friendly. Did not have to wait long for the doctor. This was my first visit and I thought Dr. C was very thorough.

Aug 27, 2018

Always prompt, friendly service. Considerate of patients time.

Aug 22, 2018

I LIKE DOCTOR ROBBINS VERY THORAL TAKES HIS TIME WITH YOU. PLUS LETS YOU ASKED ALL THE QUESTIONS YOU WANT. I TELL EVERYBODY ABOUT DOCTOR ROBBINS. IF THEY NEED A E N T PERSON

Aug 21, 2018

I enjoyed my experience in the office. Everyone was nice and helpful.

Aug 18, 2018

Thank you..it was a pleasure to meet Dr. Robins

Aug 17, 2018

Great service! Dr. let you know what he was going to do before he did it. Courteous and very pleasant.

Aug 17, 2018

Very friendly, caring , helpful, explaining everything step by step . Great staff and Dr is Great . I would recommend to all my vocalist friends !

Aug 15, 2018

In my case, everything went fine.

Aug 10, 2018

I had a very nice, welcoming experience. This was my first visit with this office. Dr. Hayes was very friendly and compassionate.

Aug 9, 2018

You took care of me very well I am very happy but the only thing that I was a little discouraged about what’s happened to wait over an hour just to get my hearing checked now I understand they only probably have one room where they can do that but if my appointment was for 3 o’clock .That room should’ve been available thank you

Aug 7, 2018

Working with Nancy in Audiology was wonderful. She listened to my concerns and worked with my hearing aids until I was satisfied. Nancy also talked with me about the newest technology which would allow me to have privacy when talking on my cell phone. No more turning the phone to the loudest setting or putting the phone on speaker to talk with others. I cant wait to get my aids that have bluetooth capabilities so I will be the only one to hear my phone calls. Thank you so much Nancy!

Aug 3, 2018

Dr. Robbins was amazing. He was warm, personable, and genuine. He thoroughly explained the laryngoscopy procedure as he did it, and he was just as thorough as he explained the diagnosis and treatment to me. The staff were all courteous and the communication between the staff in the front and the clinicians and doctors in the back was well coordinated and the entire practice ran efficiently. I was definitely impressed.

Aug 1, 2018

I was very pleased with Dr. Hayes and all the staff. I left feeling far better than whe. I came in.

Aug 1, 2018

The nurse was very nice and the doctor was very nice. He knew what was wrong and correct the problem right away. Thank you very much

Jul 31, 2018

Excellent doctor and a very friendly environment

Jul 25, 2018

Last week I met Dr. Chmielewska in the middle of the night to stop a major bleed post tonsillectomy as see was on call for the hospital. I was not originally a patient of this office but I am now. She was so comforting and thorough even in a chaotic and emergent situation. She explained everything quickly and efficiently when needed and made sure to take the time when things settled down to go back over information more thoroughly. Her kind personality has made my recovery a lot easier and to say she has incredible bedside manner would be an understatement. If only I could go back in time and have seen her for the original surgery! I was also checked in on by Dr. Robbins when Dr. Chmielewska couldn't be there the next day after surgery. He is also a very kind man with exceptional bedside manner. You can tell the physicians in this office love what they do and are meant to be doing it! I heard the staff interacting with children while at my follow up and they seem to be very family focused. They have a beautiful office and a kind and efficient staff as well.

Jul 25, 2018

Excellent staff and excellent personnel

Jul 25, 2018

Thank you for the reminders in email and text messaging.

Jul 19, 2018

Staffs performance and interactions were professional and courteous.

Jul 19, 2018

Saw me in a timely manner. Much appreciated

Jul 18, 2018

Very friendly and caring staff!

Jul 16, 2018

My audiologist is Nancy. She was very helpful resetting my hearing aids. She also took the time to explain how the app works. Very friendly and helpful.

Jul 15, 2018

Loved my experience here....i got in quick and Dr Hayes was very thorough and professional...

Jul 11, 2018

My last appt. was very informative and efficient & I'll be looking to a return visit, Dr. was very through and answered all my quesion's, & staff was very courteous and my visit was short with a short tome in waiting room.

Jul 7, 2018

Top most, office staff and assistants friendly efficient and kind. Loved that you could actually talk to a person and dial right into office in an emergency. Dr. Robbins top drawer doctor and explained everything. Everyone seemed to like their job and it showed.

Jul 5, 2018

I was treated very well. And we have a plan going forward for the issue at hand. You we the first of other To suggest a cause for the issue.

Jul 3, 2018

I was anxious about my appointment but it all went well.

Jun 29, 2018

The office, the staff and the doctor who I seen, was all exceptionally friendly, very nice, will recommend to all my family and friends, thank you

Jun 29, 2018

Very thorough exam..great bedside manner..answered all my questions

Jun 27, 2018

Very good experience. No rush, Doctor Robbins took plenty of time to discuss my issues and a plan to help me.

Jun 26, 2018

Follow up visit after surgery on my right ear..

Jun 25, 2018

Please see comments below.

Jun 20, 2018

I love the doctors in this practice. I was a patient of Dr Marchetta and he was wonderful. When he retired I was a little concerned about who my new doctor would be. I am now a patient on Dr Reschak and I love him. He is very caring

Jun 19, 2018

Dr Chmielewska is an amazing doctor. She is kind and compassionate. She takes the time to listen to my concerns and is very thorough. The wait is short and staff are efficient.

Jun 18, 2018

Absolutely love this company!! They were so sweet to my kids! My one year old Noelle held her hands out to the Doctor and he held her the entire visit then walked around the office showing her off!

Jun 15, 2018

Dr. Reschak is great, and knows his stuff. My son came in with a broken nose and Doc was able to figure out what was broke and where very easily. My son unfortunately has to have surgery next week, but we are grateful Dr. Rechak will be doing the surgery.

Jun 14, 2018

I had a tune up for my hearing aids. Nancy Albee was great as always. My hearing aids were made new again and I got some parts for them. All the staff is very helpful, friendly, and professional.

Jun 11, 2018

I found Dr. Robbins and his staff to be wonderful! They were all so kind and helpful, and made me feel comfortable.

Jun 10, 2018

I came in, hoping for the best & expecting the unknown, & surprise, I was treated EXTREMELY well by everyone connected with this practice, from the time in the door until the time I left.The front office is great ,and the procedures, testng and care were definitely beyond my expectations. They were great!

Jun 9, 2018

I was totally pleased with my visit. Dr C was extremely thorough & informative. I found the office staff to be friendly & helpful.

Jun 8, 2018

I like the doctors there and the staff

Jun 5, 2018

Smooth and Satisfying Patient Experience!

Jun 4, 2018

Professional & friendly. Short wait time.

Jun 1, 2018

Professional and caring staff and doctors. Always do their best to improve my hearing capabilities and explain my situation, expectations and limitations. Dr Robbins is my doctor and I highly recommend him to all my friends and family. No one has been disappointed with their visit.

May 31, 2018

Very friendly office staff Dr. Hayes was very nice and explained everything she was doing she also has a gentle touch which i greatly appreciated!

May 31, 2018

I was greeted warmly by front desk personnel. I didn't even get papers filled out before being called to back. My experience with Dr. Hayes was pleasant,as was my experience with audiology.

May 31, 2018

Dr. Chmielewska was very professional and thorough in my exam. I did not feel rushed and all my questions were answered with appropriate details, even personally walking me through my sinus scan, that she made available, so I could visually see the nature of my condition. Dr. Chmielewska respected my own preferences for the treatment options available to me, and I felt supported that the Dr found my opinions valid and appropriate given my circumstances and past experiences. I thoroughly enjoyed my visit! Thanks...

May 31, 2018

Nice clean office, fast service and great doctors.

May 31, 2018

I always love it when I'm seen on time for an appointment.

May 30, 2018

Very efficient from check in to check out. I would recommend your service in a minute. Thanks Frank Horvath

May 28, 2018

Staff was amazing and friendly and made my daughter feel comfortable and also have fun... Great experience

May 17, 2018

I believe ENT Associates deserves a five star rating. They are always friendly but still professional. After seeing my doctor, Dr. Robbins, I feel like I have visited an old friend and feel very confident in his exams and what he tells me.

May 15, 2018

Excellent customer service!!

May 11, 2018

Nothing to review everything was fine, I will give your service 5 *****.

May 10, 2018

always great service.People friendly considerate of your time. Solves problems. Appreciate Dana

May 1, 2018

Dr Reshak is always interested in what I have to say. He truely wants to help. He explains everything so I understand 100% of what I need to when I leave.

May 1, 2018

Great place,everyone very friendly. Not a long wait to get back to see the Dr,and thats was GREAT.

Apr 30, 2018

I had a 1:15 pm appointment, saw the doctor about 1:45 pm, which now days is not unreasonable. Dr. Reschak was very pleasant chair-side manner. He explained each procedure before doing procedure. My earwax problem was resolved. He also instructed me on what I needed to do to prevent another problem. Office personnel was friendly, respectful, and helpful. I was very impressed with my visit.

Apr 13, 2018

Very kind,courteous and proficient doctor and staff. The doctor took time to educate and show me pictures of an upcoming surgery.

Apr 12, 2018

We had a very pleasant experience. The staff was very helpful and made us feel comfortable and answered all our questions. Dr. Reschak made me feel comfortable and explained everything so well. He took time to answer my questions and we didn’t feel rushed in our appointment.

Apr 11, 2018

I felt that the staff and doctor made me feel very welcome and right at home in your office. I was very impressed how professionally the office was run and how nice and friendly everyone was to me.

Apr 10, 2018

I really like the new doctor, she is very friendly and very professional.

Apr 9, 2018

My Family had a wonderful experience with The ENT Doctors and staff. They exceeded my expectations by a long shot. Thank You!

Apr 7, 2018

We saw Dr. Reschak to get my son's tubes in and from the consultation to surgery and follow-up, the doctor and office staff have been amazing!

Apr 4, 2018

Friendly staff and Doctor. Got right in. I actually enjoyed my visit today! Looking forward to my next visit.

Apr 4, 2018

Great staff!! Excellent Physicians that have top notch bedside manner and truly care about their patients! Enough cannot be said about this group!

Mar 28, 2018

Everything was great. Thank you

Mar 23, 2018

ENT Associates has totally changed the way our youngest child views going to the doctor. Appointment times are kept on schedule and the wait is always minimal. The office staff is extremely knowledgeable, friendly and easy to work with. The office itself is always clean and well kept. We truly appreciate the way ENT Associates do business!

Mar 22, 2018

I rate u 5 stars because that is what u earned through service diagnosis and making it possible to hear birds chirp in the morning lol thank you!

Mar 22, 2018

I've brought all of my kiddos here (1 for ear tubes, 2 for lip/tongue ties) and I'm always impressed and thankful for Dr. Reschak and his assessment and treatment.

Mar 21, 2018

I was treated very well by all staff. The Dr. waited to here what I had to say and after exam gave a specific succinct treatment plan which I intend to follow.

Mar 19, 2018

Very welcoming and professional

Mar 17, 2018

It’s always a weight off my shoulders after coming in. All the staff is amazing and thorough and have always taken excellent care of my son!

Mar 16, 2018

Good visit, helped my issue.

Mar 16, 2018

better,but still a work in progress

Mar 13, 2018

We had a long wait. Otherwise OK.

Mar 12, 2018

Very short time once in room to see Dr. Staff and Dr very pleasant and professional. Highly recommend.

Mar 7, 2018

My daughter, Morgan was very happy with the Audiology appointment. She is excited to pick up her Green/White Spartan ear molds. Go Green!

Mar 7, 2018

This is a very friendly and timely office. I have not had to wait for long periods of time in the waiting room. The doctor I have seen is very responsive to my needs and listens to my concerns well.

Mar 6, 2018

Left the office in a bit of shock with several questions that I would like to ask now regarding my hearing loss. I was not prepared for the results and was a bit confused.

Mar 1, 2018

The staff and Dr Robbins were extremely professional and very easy to understand.

Feb 28, 2018

Great--on time and everyone is friendly! Of course I have been seeing Dr. Robbins for years and I have great respect and confidence in him!

Feb 28, 2018

From the time I walked in the door till the time I left, everyone I encountered was professional, friendly and efficient.

Feb 24, 2018

I am very pleased with Dr. Reschak, and his staff. I came in to have him look at a suspicious lump in my throat, and he was very nice and patient with me, as I had a lot of questions and was nervous about the procedures they were about to perform. He was very thorough with explanations when I asked him to explain, and I didn't feel rushed like I normally do in most doctor offices, as if I'm an inconvenience. The facility was very clean and everyone was nice and very willing to help. I would highly suggest this office!

Feb 22, 2018

Very happy with the service. Doctor's and staff very professional.p

Feb 21, 2018

ALL I CAN SAY IS DR ROBBINS HAS BROUGHT ME A LONGGGGGG WAYYYY. I GUESS YOU HAVE SINUS YOU WILL HAVE PROBLEMS. BUT I AM VERY GRATEFULL TO HIM. THIS HAS BEEN A LONG BATTLE FOR ME AND I AM SEEING THE LIGHT. THANK YOU DR ROBBINS OF COURSE I WOULD REFER DR ROBBINS

Feb 21, 2018

Wonderful experience, as always!

Feb 20, 2018

Excellent service. Excellent staff. Comfortable waiting room.

Feb 17, 2018

Dr was late. Felt I was barely looked at. Had her diagnosis before she saw me

Feb 15, 2018

Very good experience. I was seen on time

Feb 14, 2018

Doctor and staff were wonderful to my wife and I. Many thanks. I left with positive thoughts.

Feb 9, 2018

Everyone was very professional and efficient. No wasted time, lots of good information.

Feb 8, 2018

Dr Reshak is a good listener, very smart, friendly, knowledgeable, and explains thoroughly what he is doing throughout the physical examination. He understood my condition very well and explained the steps we needed to take in order to determine the best solution. The staff at his office were all very helpful and pleasant to work with as well. They were able to answer all my questions and make sure I knew how everything was being planned for my treatment.

Feb 6, 2018

This was a great experience with friendly staff, and a knowledgeable physician. The office was clean and professional; the staff smiled, and the appointment was on time and efficient. Highly recommended.

Feb 6, 2018

I had a very pleasant experience at the office. Your staff was kind and courteous.

Jan 29, 2018

Very friendly and prompt service. No extended waiting is awesome!

Jan 28, 2018

Pleasant staff. Dr Raschek was wonderful.

Jan 26, 2018

I was in to see Dr. Reschak for an ongoing sinus problem. He was very pleasant to talk with. He showed me my scans and was very through going over everything in terms I could understand. When it came to treatment he wanted to go other routes before even thinking surgical treatments. I was very pleasantly surprised by how happy I was with this appointment. Will definitely refer friends and family. Thank you to Dr. And Staff

Jan 18, 2018

My first visit and I was so impressed! Everyone was very nice & very helpful! Dr Robbins was nice & very knowledgeable...and sat down to talk to me at my level!

Jan 11, 2018

Five star - - - Service was and has always been excellent. Waiting time is never long. Patient care is great! The staff is very pleasant and professional. Everything was explained. And all questions were clearly answered.

Jan 11, 2018

Very nice staff, and Doctors

Jan 10, 2018

I was very happy for the expeditious handling of my case. The office staff was efficient and pleasant. All in all it was a much more calming time than I feared. Thank you

Jan 8, 2018

We appreciate you fitting us in last minute, but waiting in the back room for almost 1 hr is not right. If I didn’t have 💯 trust in the drs at this facility......

Jan 5, 2018

I was very pleased with Dr. Robbins. He took time to explain to my husband and myself my situation and my options. I was also happy that he referred me to a University of Michigan doctor who has more experience with the type of tumor I have.

Jan 5, 2018

Great service. We had an appointment for my 5 y/o son to get ear wax removed. There was minimal wait time in the lobby and only 2-3 minute wait time in the patient room. Dr. Reschak was very good with my son, explained things to me, was patient, and very kind over all. Excellent efficiency and bedside manners. As a physician myself I will be definitely referring patients to him.

Jan 5, 2018

Dr. Robbins is very professional and through in his examinations. He take time to explain your conditions in a way that you can understand them.

Dec 29, 2017

Thorough, professional and respectful. I feel like I'm going to get the answers I'm looking for.

Dec 22, 2017

Very informative. Good experience. Great staff.

Dec 22, 2017

Very friendly atmosphere

Dec 20, 2017

Great staff. Very helpful and explained things thoroughly so we understood everything.

Dec 19, 2017

I highly recommend ENT Associates. Yesterday was my first visit. I had previously visited a different ENT Doctor who diagnosed quickly, explained little, dismissed my issues, and felt no need to recommend any further course of action. At ENT Associates, Dr. Reschek was thorough, kind, explained things in terms I could understand, and set out some diagnostic testing to see further into my ear issues. I was so very pleased.

Dec 19, 2017

Completely satisfactory appointment and exam. Dr Robbins and Staff were friendly and professional. I felt very comfortable.

Dec 12, 2017

The staff at ENT Associates are very friendly through your whole visit. Dr. Robins takes time to explain everything and makes sure you understand.

Dec 11, 2017

Everyone was so nice. Dr and staff were highly professional and I would recommend them without a doubt!

Dec 8, 2017

This is one of the best ENT office I have been to and I have been seeing ENT's since I was 5 and this office has a very friendly office staff and very nice and polite doctor's... I have only been there a few times but I would still refer my family and friends to this office....

Dec 8, 2017

The staff at Ear, Nose, Throat & Plastic Surgery Associates were courteous, friendly and efficient. They made my appointment pleasant and informative. Dr. Robbins was knowledgeable and explained my situation very clearly in simple language.

Dec 6, 2017

Great regular Routine visit for my Coclear nucleus 5 implant

Dec 4, 2017

Dr. Robbins was extremely compassionate and professional. I highly reccommend him!

Nov 30, 2017

ENT is a well run facility with proficient staff members.

Nov 30, 2017

Very professional and caring staff. Service was prompt and doctor was very knowledgeable.

Nov 29, 2017

Doctor Chmielewska was so great with the kids. They adore her. She tried conservative treatments before jumping into doing surgery.

Nov 29, 2017

Very professional and thorough. Addressed all of our concerns and explained things simply. We were seen within 5 minutes of our scheduled appointment time, too!

Nov 29, 2017

Everything was First Class! From the front desk greeting to walking out the door to my car!

Nov 22, 2017

I have a great doctor. I get wax removed from my left ear every six months. My previous doctor made it a painful experience. Here it was painless and everyone is wonderful.

Nov 22, 2017

AWESOME! The doctor was so nice and he shook my hand and just mad me feel at ease.

Nov 22, 2017

Everyone was amazing from the front desk to the doctor. When my 6 year old walks in scared and leaves wishing Dr C could be his “all the time” doctor, that says something.

Nov 20, 2017

I was very pleased with all facets of my recent visit. Dr. Robbins and Nancy were very friendly and professional in explaining my hearing situation. Office personnel were also very friendly and courteous. The office atmosphere is very warm and inviting. Nicely done team!

Nov 14, 2017

Made an appointment to have the wax build up removed from my ears.

Nov 13, 2017

I was able to secure an appointment more quickly that most specialists and was very gratified I did, as my treatment is time sensitive. In other words, had it been one more week, I may have lost my hearing!

Nov 11, 2017

Dr. Hayes was wonderful with our daughter. She explained everything to me and made me feel comfortable with our decision proceeding with surgery. All the staff were great as well treating our daughter excellent.

Nov 10, 2017

wait time was bearable. once in the office the Dr was thorough and explained everything so I could understand what the problem was.

Nov 8, 2017

Very satisfied with exam.

Nov 3, 2017

This is the best run office I have ever been too:) the staff was all very friendly and helpful and just on top of their game.

Nov 2, 2017

Wonderful customer service by both the support staff and the Doctor.

Nov 1, 2017

Friendly, knowledgeable staff

Nov 1, 2017

very good service, short wait time, friendly office workers.

Oct 30, 2017

It was a very pleasant experience. Wonderful workers there.

Oct 27, 2017

Everyone was thoughtful, pleasant and supportive. It was a nice experience.

Oct 26, 2017

The Doctor was so patient with our 2 year old. He made it a game, and addressed all of our concerns without a single tear from our little guy!

Oct 25, 2017

The appointment was for my daughter and Dr Reschak took a great deal of time listening to and explaining everything. He offered follow up care and made us feel important and welcome.

Oct 25, 2017

Very Timely did not have to wait long.

Oct 19, 2017

Didn't have to wait long to be seen. Although I was very nervous, Dr. Robbins was patient with me and answered all my questions. I felt confident that Dr. R. is an excellent doctor and I am getting the best care ! I was handed off to two other staff who answered all my questions and made me feel they were listening.

Oct 18, 2017

I appreciate the only presence however it should have been explained or offered upfront. I inquired about online options. Otherwise everything was great!

Oct 11, 2017

Caring staff from start to finish.

Oct 9, 2017

Dr.Hayes is a great ENT doc! Would highly recommend to anyone looking for a next level ENT physician.

Oct 9, 2017

Incredibly professional and courteous staff, beautiful office, and exceptional doctors. Very impressed with Dr Reschak, his bedside manner, his knowledge and ability to discuss our issue and recommended procedures. He’s great with children - our 2 year old was his patient and she warmed up to him well. Great group of healthcare professionals!

Oct 7, 2017

The entire staff was very pleasant and informative. Every question I had was answered so I could understand. I never felt hurried and almost no waiting time.

Oct 6, 2017

rating = Very Good Nothing to change this visit

Oct 6, 2017

After caring for three (3) generations of my family; Dr. Marchetta has taken a well earned retirement. Needless to say I was somewhat apprehensive to meet my new physician Dr. Chmielewska. I should never have had a doubt Dr. Marchetta would leave us in good hands! Hats off and thank you all.

Oct 5, 2017

Dr. Robbins has taken care of my every needs. I have every confidence in the world with him

Oct 5, 2017

Great same-day appointment for a new patient. Very friendly and professional.

Oct 3, 2017

I had a sinus procedure done and felt I was in professional hands through the entire thing. Very pleased with the results of the surgery..

Sep 28, 2017

Excellent care, excellent staff and doctor.

Sep 24, 2017

I love the way the entire staff treats the patients

Sep 22, 2017

Professionals, one and all. From the front desk and throughout the exam-

Sep 22, 2017

I appreciate the office when we've gone to appointments in the past, but this visit did not meet my expectations. I had a follow-up with my three-year old and was arrived early (that's on me) for the appointment time. I then waited an additional 42 minutes past our original appointment time before being taken to a room. With a three-year old. The doctor asked why I was there and I was a bit flummoxed - it was simply a scheduled follow up appointment that had been made to seem 'required' at our last appointment. I expressed what I was concerned about - though I wouldn't have made an appointment to be seen because of those. I was confused that he wasn't aware I was there for a follow-up at his office's request. When at check out I was told to make another appointment for six months, I declined because I didn't feel like it had been necessary this time. Overall, I felt while I sat there that appointments for kids with a short attention span should be scheduled accordingly -- it really was challenging and frustrating to wait over 50 minutes (10 of those were me being there early). I found myself thinking why they work so hard to ensure you're on time with the text and email reminders if they aren't going to run on time.

Sep 20, 2017

I am very pleased with the service I have received from your office. The staff have been very professional, courteous and wonderful. I can only hope I will be able to continue with the office on the Choice Program with the VA. Thank-You for all the Help.

Sep 15, 2017

Got me in on very short notice when I needed treatment.

Sep 15, 2017

I was pleased with the information I received at my appointment

Sep 15, 2017

So happy I found Dr. Robbins and his staff! His wife is an amazing lady!

Sep 7, 2017

Everyone in the office made me feel very comfortable.

Sep 4, 2017

Dr. Robbins and his staff have been very professional and curtious through out the procedure process.

Aug 31, 2017

My initial thoughts on this office were great. The office visit was timely and effective. My problem was solved. However, it was a temporary fix. A week or so later, the problem in my ear had returned. I called the office on a Wednesday to seek direction, hopefully there was something they could prescribe to solve the issue. I called back later that afternoon to be told that it takes 24 to 48 hours to hear back. I heard back FIVE DAYS later. No good reason given when I called and spoke with the same person I talked to twice on the prior Wednesday. It was like I was interrupting her day. A prescription was sent in for Flonase, to use twice a day. Turns out is is the same dosage as what I got over the counter and had been using. It only saved me a couple of bucks.

Aug 30, 2017

All staffing was nice besides Dr Robbins. He was very rude and snotty. It seems as if he doesn't like kids or he is just there for a check. Wouldn't recommend this Doctor to anyone I know or even a stranger off of the street.

Aug 27, 2017

Dr Robbins took great care of my newborn! He took the time to explain the simple procedure and made us feel at ease

Aug 26, 2017

My newborn daughter was referred for tongue tie causing some issues feeding. The staff accomodated us with a same day appointment and procedure to get us back on track. Dr was thorough but prompt and we walked out very happy.

Aug 24, 2017

The staff was very kind to me and my daughter, and I was well informed!

Aug 24, 2017

Very pleased with this doctor and his staff. Doctor was very thorough with questions and reading my history. Staff was very efficient. Thank you.

Aug 22, 2017

Dr. Robbin was very patient wit me. He explained very throughly.

Aug 21, 2017

Not sure what this means, but I do like the doctor and the office staff. My name is Marsha McLean

Aug 16, 2017

Dr Chmielewska is fantastic. She has a great bedside manner. She found the problem instantly that doctors struggled with for a year. The treatment helped. The office is efficient and staff are friendly. Wait times have always been under 10 minutes.

Aug 15, 2017

It was my first time to see Dr. C. She was very attentive to my situation and made me feel comfortable speaking with her. I did not feel like she was condescending, or unsupportive like other doctors I have seen in the past( not at this office) She suggested a new med for me based on good questions she asked about my nasal conditions. I feel like I am in good, capable hands. Dr. Marchetta would be very pleased that I am one of her patients now.

Aug 15, 2017

Very friendly and welcoming office. I was very comfortable and all of my questions were answered. I would refer any of my family and friends there.

Aug 3, 2017

I liked everything about the visit! Not much waiting, the pleasant people there, the cleanliness of the office! The people were very helpful and Dr Robbins explained things to me! I did want to ask a few more questions while I was there but I forgot them! I wanted to know if my hearing will get worse and also if and amplifier would work for me!

Aug 2, 2017

Great experience! Great team!

Aug 1, 2017

Definitely five stars very clean office everyone was very nice and I feel like finally got my questions answered

Jul 31, 2017

The staff is always great and caring

Jul 28, 2017

The staff and doctor both were absolutely fantastic. My daughter, who's only 1, can be difficult to wrangle, but they were kind, understanding, and silly to get her to work with them. Our doctor even read her one of her favorite books to get her to calm down. The medical advice was really wonderful, and I can't recommend this ENT enough. Thank you again!

Jul 28, 2017

Great office! Staff is very professional!

Jul 25, 2017

It was an awesome experience. The office and procedures, so well organized. The staff has great chemistry, energy and efficiency. I'm Andrew's mom, and I feel very fortunate that he's being cared for by this office.

Jul 25, 2017

Nice clean office. Reception staff and audiology tech were super nice. Wait time was long. Dr explained well, nurse, not warm.

Jul 24, 2017

VERY friendly and professional. Explained issues and possible resolutions and consequences. ALL questions were answered completely and full information provided. I was very pleased.

Jul 21, 2017

I feel this is a good idea

Jul 19, 2017

This is a very efficient, friendly office.

Jul 19, 2017

All the workers are very friendly and helpful. They answered all my questions and made me feel comfortable from the moment I walked in.

Jul 18, 2017

my first visit with you was very good, you were kind, clear, and understanding with me. I will keep you if am in need agan.

Jul 17, 2017

Everyone was very friendly and most important my appointment was on-time.

Jul 17, 2017

Awesome visit. Very informative. Wish I would have had information explained like that from other Dr's before from another place.

Jul 16, 2017

Top notch, professional, and personable care - from the doc's, from the nurses, from the assistants, and the admin personnel!

Jul 6, 2017

Very friendly staff and Doctor

Jul 6, 2017

Great experience. Everyone was very friendly and professional.

Jul 3, 2017

This was my first visit and I was Impressed and pleased with every part of it. Thanks for asking.

Jun 29, 2017

Prompt and friendly every visit. The team takes the time to make my 20month comfortable and happy.

Jun 29, 2017

I was in and out in a timely manner.

Jun 28, 2017

As in the past I was very pleased with the appointment being on time. I know that can be a challenge at times when another patient needs more time than planned for, but know that if I was that patient, I would be taken care of and not rushed. I am pleased that so far the treatment that he preformed on me is working for me. I can hear more clearly and the echo has pretty much disappeared. Thank you so much.

Jun 27, 2017

This was my first visit to see Dr. Marchetta. Office staff and Dr. Marchetta were friendly, attentive, and informative. Most importantly, on time!

Jun 17, 2017

The visit was very timely and the staff were very kind. Great doctor office experience. Thanks!

Jun 15, 2017

Absolutely loved Dr. Reschak! He was kind, thorough and very informative. I've already recommended him to a couple people.

Jun 15, 2017

Great Doc! Thanks again for educating us during our appointment!

Jun 15, 2017

This Doc is amazing! Informative and educates his patients!

Jun 15, 2017

Dr. Marchetta Is a wonderful doctor, his bedside manner is above and beyond the normal, he is a very gentle person I am glad I was referred to his care when I needed it.. Because of him seeing polyps on my vocal cords he was able to remove them and test them and ease my mind.... I would reccomend this doctor....

Jun 10, 2017

Extremely friendly staff and amazing doctor. Thank you for walking me through my procedure.

Jun 9, 2017

great Drs. and everyone else that works there.

Jun 7, 2017

I'd highly recommend Dr. Marchetta & his excellent team! I've been a patient for years and have family members now seeing the doctors there too.

Jun 7, 2017

I felt at ease with my visit to the office and the exam that I went through. I felt Dr. Hayes was kind and respectful.

May 30, 2017

A professional experience.

May 23, 2017

I love the level ot personal service.

May 23, 2017

The staff was great they were nice and helpful plus they explain everything really well. The doctor was great he explained everything to me and made sure that I understood what he was saying. He was very thoral when examine me and asked a lot of questions. He knew exactly what was going on with me and was able to tell me about it. I would go back here if I had to and recommend this place to anyone.

May 19, 2017

Dr.Marchetta is very knowledgeable of my condition and has treated it to get the best possible outcome. He also offered additional things that I may have to do in the future so that I may plan ahead.

May 17, 2017

I was impressed. I was seen by Dr. Cynthia Hayes minutes after my appointment time. Can't remember the last time that happened. Felt good about my first visit. Will keep Dr. Hayes as my permanent ENT.

May 17, 2017

My first time there and I was Welcomed with open arms and a very nice Doctor. I would go to them all the time (when needed) and I would refer my friends.

May 17, 2017

As her mother, I am extremely impressed and thankful for helping Eloise.

May 16, 2017

Everyone is so friendly and efficient.

May 9, 2017

Dr. Marchetta and staff are always very professional...

May 6, 2017

everyone was very helpful and kind.

May 5, 2017

Personal is always pleasant and the appointment was on time

May 5, 2017

five stars. fast friendly service.

May 1, 2017

I love Dr. Marcheeta, he is always kind and listens very well. The only thing I have a problem with is, I always make the first appointment of the day...which I was told 8;30am. I do not understand why I have to wait in the waiting room till 9:00am for him to enter the room. I always have to go right to work afterwords and this just seems to always happen.

Apr 28, 2017

I am very pleased so far. I do need my PIN number so I can do the rest of the online.

Apr 27, 2017

I did not get the testing I needed. Although, that was no fault of this office. That black mark rest on the Vet's Choice program. I can tell you though, that I received exceptional service from the audiologist. Nancy Albee, M.A., CCC-A took the time to insure that the right clinic was contacted for the type of testing that I needed. She went way, above and beyond the call of duty.

Apr 26, 2017

Everyone was Very upfront with the hearing results. Staff was very helpful and friendly. Dr. C was great

Apr 25, 2017

I am always very well taken care of at ENT. Thank you.

Apr 21, 2017

I was very pleased with the services, and have already recommended your facility to a friend. Your staff is not only professional, but also cordial. Thank you very much.

Apr 20, 2017

I am a new patient and I was able to get right in. Several people I know are also patients of this office, and have good things to say about the doctors on staff. I felt like the staff was compassionate about my vertigo problem. I was also given treatment to try to eliminate my problem at the visit. I appreciated not having to schedule another appointment for this.

Apr 18, 2017

Great care,friendly staff

Apr 16, 2017

I was very pleased with my first visit to ENT Assoc. I was seen by Dr. Hayes and received excellent care. She was very professional, yet personable.

Apr 13, 2017

Physician and staff were pleasant. However, I had a 9 AM appointment and had to wait one hour before I saw the doctor. My time is valuable too.

Apr 13, 2017

Great reception area and receptionist.

Apr 12, 2017

I was very pleased with the audiology services. I was provided with friendly service, programming, cleaning and use information. Nancy was excellent and helpful in replacing a lost hearing aid.

Apr 11, 2017

Everyone was very nice and helpful.

Apr 10, 2017

This was my 1st visit and was very pleased with the wait time. The nurses and especially the doctor were very courteous. I will return again. thank you.

Apr 7, 2017

Excellent experience. Dr. Reschak took extra time and detail to make sure all my questions were answered and that I knew all the details involved.

Apr 7, 2017

Dr. Reschak treated my 6 year old son with kindness and respect. He explained everything, showing my son the tools he was using and speaking to him as if he really cared. It could not have been a more enjoyable experience.

Apr 7, 2017

I was treated like any body would want to be treated. I felt like I was important to anyone treating me.

Apr 6, 2017

I was impressed that the doctor spent time answering my questions and didn't just rush in and rush out. Thank you!

Apr 4, 2017

Very efficient and friendly.

Apr 4, 2017

Dr. Marchetta was very attentive to detail and gentle. He also answered all of my questions thoroughly. The office was very clean and the staff was friendly.

Mar 30, 2017

Dr Marchetta and staff were great! I am grateful for such amazing care!

Mar 29, 2017

Friendly and professional. No long wait for appointment.

Mar 28, 2017

My appointment was at 915am, I showed up at 910am. I wasn't pulled back to be initially seen until 1036, and was given a hearing test. After which I remained in a hallway for a time, and then was taken to an examination room. My doctor didn't show up until 1126am. This seems to be a bit excessive for a Dr appt. Although my wait time was terrible, the care would be rated as adequate. No one smiled except the lady who checked me out. The Dr had bad breath, and told me it 'was quite crazy this morning'. Although this may account for my wait-time, I felt a more personal approach would been nicer. Perhaps even the receptionist could have clued me in, and set the expectation. Another family with 3 small children were in the same straits as I. Hopefully things such as this could be remedied quickly. I don't know much about running a Dr office, but I have seen busy offices run at an efficiency that could rival a clock.

Mar 27, 2017

Everyone seemed to be caring and kind. I didn't wait like at most Dr offices. Clean office with the latest equipment.

Mar 25, 2017

Joe says, "It was excellent. I liked it. Excellent means great, right? I think it was excellent, don't you?" Joe has recommended you to his grandma.

Mar 21, 2017

Very Professional. Impressed with use of technology at check in. Very comfortable environment.

Mar 21, 2017

Everyone is very friendly here. Was very happy to see Dr. Robbins back. I would recommend ENT Associates to any person that have a problem.

Mar 20, 2017

Very professional. Explains everything very thoroughly.

Mar 17, 2017

Fantastic visit. Fast,thorough and very professional.

Mar 14, 2017

Love Dr. Reshack and the office staff who are not at all snotty like many doctor's offices we've been to.

Mar 10, 2017

Fabulous that you use customer satisfaction surveys in you practice. Excellent way to monitor performance and look for opportunities to improve. Thank You. And Thank you for the way my appointment was handled. Speed, Smiles, Caring! Great environment.

Mar 7, 2017

Everyone was friendly, courteous, caring and helpful. Very professional and efficient office atmosphere that made my wife and I feel very comfortable and well cared for.

Mar 1, 2017

VEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEry good

Feb 27, 2017

the staff and doctor were AWESOME ...I am telling everyone this is the place to go....

Feb 25, 2017

I loved this office from the moment I called! My son had my husband and I afraid because of his snoring, they knew my concerns and got us in right away. The doctor explained everything to us and what to expect in removing his tonsils. The staff was so kind and welcoming... loved that! 5 star experience is what I always expect from an office and they hit it!

Feb 25, 2017

Great and awesome placeclovevit

Feb 24, 2017

Doctor and staff were friendly and helpful. Doctor answered all my questions and explained all the tests she ran.

Feb 22, 2017

The staff and doctor were very nice. They made an unpleasant scope procedure be a pleasant experience!

Feb 22, 2017

Everyone there from the receptionist do the doctor was very friendly made me feel real comfortable for something like I had only place I'll go

Feb 22, 2017

I had a pleasant visit from beginning to end.

Feb 22, 2017

My grandson and I had a very nice session with Dr. Marchetta. He and his staff were professional, informative, personable and had a sense of humor. My grandson had a good time and the exams didn't bother him one bit. My questions were answered and I discovered other issues that would be addressed. Great experience! Thank you Dr. Marchetta. See you in February.

Feb 21, 2017

Totally satisfied upon my visit.

Feb 20, 2017

I wish you could do something about the wait. I had a 10:15 scheduled and didn't see the doctor until 11:30.

Feb 17, 2017

Very friendly and efficient. I didn't have to wait long before getting my hearing test done. The doctor did not keep me waiting very long after that and took time to explain everything.

Feb 16, 2017

Dr. Marchetta is one of the best doctors I have ever seen. He truly cares about his patients, leaves nothing to chance, goes the extra mile and as the patient you KNOW he is going to take good care of you...love him! What a Blessing he is !

Feb 15, 2017

My visit found the office staff very friendly and helpful. Ellen especially was part of the professional staff and took appropriate time after seeing Dr. to answer questions. Dr. Robbins and his right hand man Nick were very professional and took enough time to revive my previous scan and did a procedure that was painless compared to the same one by another ENT's office. Mostly the atmosphere throughout the office was relaxed and I felt no anxiety or being pushed through.

Feb 6, 2017

I was glad I saw Dr. Robbins. Hopefully his diagnosis is correct and the treatment works.

Feb 6, 2017

Everyone on staff was very friendly and efficient

Feb 5, 2017

The girl mixing the medicated cream for my ear didn't mix it very good because it ran straight out like water will that same day in the store real bad with the cotton ball still in! but doctor reshek is still my favorite doctor 😄 My mom went in the store to try to find a medicine dropper with CC measurements but we couldn't they gave us this medicine dropper syringe with the measurements of teaspoons milliliters but no cc measurement.

Feb 3, 2017

You can't improve on perfection

Feb 3, 2017

Very friendly people. Organized and efficient. Dr Robbins was down to earth, easy to talk to, and extremely knowledgeable.

Jan 30, 2017

My experience was positive. I especially appreciated Dr.C's efforts in returning calls and calling in prescriptions after hours.

Jan 27, 2017

Dr. Reschak is very pleasant and patient. I am riddled with high anxiety when it comes to my ear and ear tubes, he is very respectful of my condition and for this, I am grateful!

Jan 26, 2017

Everyone was very friendly. Nice facility. Would gladly go back if I needed to in the future. Also, would recommend.

Jan 26, 2017

The entire staff was welcoming and friendly. The was literally no wait time even though the office seemed to have several patients.

Jan 24, 2017

My wait time was short & the staff was very pleasant. Very nice atmosphere :)

Jan 21, 2017

Friendly and efficient staff and physician!

Jan 19, 2017

My whole family has been treated by physicians in your practice for 3 generations. We would never consider going anywhere else. You can't improve on perfect.

Jan 18, 2017

Dr. Marchetta was excellent as always. I received a new tube in my ear so I can hear better. I am so thankful he is my doctor. I did recommend him to my daughter and he took out my granddaughter's tonsils. They loved him too. Thank you!

Jan 18, 2017

Very friendly group at ENT. I was very relaxed to be there.

Jan 14, 2017

In and out quickly. Dr very thorough and explains everything well in terms understandable to the patient. Staff very friendly and listens well (rare these days).

Jan 12, 2017

Fantastic groups of people

Jan 11, 2017

The office staff and Dr. Cynthia were wonderful. I made a mistake on my appt. time and I was one week early. They were kind enough to fit me into the schedule so I did not have to come back again. Dr was very empathic and talked me through the whole procedure. They definitely will be my new ENT office.

Jan 11, 2017

Excellent visit! For follow up and hearing test for SSDI reqest.

Jan 10, 2017

A top notch, patient friendly operation. I was a bit hesitant about this visit because I had never seen an ENT doc before, but my concern was unfounded. Everyone in this practice acted professionally and treated me with kindness and respect. Two thumbs up!

Jan 9, 2017

Waiting area is pleasant, with plenty of seating. Office staff was very efficient and friendly. Dr Hayes explained clearly what she saw and how it was to be treated.

Jan 9, 2017

Doctor was really nice office staff at check out was horriable, cant reach office manger at all

Dec 29, 2016

I'm a new patient at this facility and I was very pleased with the entire experience.

Dec 21, 2016

The staff is extremely professional and courteous, as well as efficient.

Dec 20, 2016

I am pleased with the treatment from your office. I am sorry for the mix up with the referral. Take care and Merry Christmas and very Happy New Year!

Dec 17, 2016

I have visited ENT Associates (Dr. Chmielewska) on several occasions over the past two years. After just one exam and in-depth interview, she successfully diagnosed and treated a problem that had baffled my primary care physician and others for months. The entire staff is friendly, helpful and professional. I enthusiastically endorse them!

Dec 16, 2016

Your staff at the front desk were kind and friendly... I worked as a receptionist at a dental office for 27 years. What I learned at seminars is the extreme importance of those that answer the phone, will make or break your business. Also staff that greets patients with respect. It can be very challenging on bad days. My experience was greatly appreciated. Dr. C listened and very attentive.

Dec 13, 2016

I have been seeing Dr. Marchetta for a couple years. He, as well as his entire, staff are friendly and competent. He always explains the situation and makes sure I know my further treatment options.

Dec 8, 2016

Everyone was super friendly and helpful. We were never left waiting in any room for more than 5 minutes. In my case, all next steps after this appointment were explained in detail and my doctor cared about how I felt about them. Highly recommend!

Dec 3, 2016

Extremely pleased with everyone I've had contact with, especially Nancy who is always there with patience and a smile to assist me. The girls at the front desk are forever cheerful and I appreciate that.

Dec 2, 2016

Everyone in the office was friendly. Overall this was a good experience.

Dec 1, 2016

I will be glad to submit a review after my next appointment.

Dec 1, 2016

I really liked the office. Everyone was very friendly, and the doctor was very thorough.

Nov 30, 2016

was well satisfied with your service

Nov 30, 2016

Dear E.N.& T., Your service was very good. We did feel that the wait time to see the doctor was too long (one hour). But he was courteous, examined the ears & answered our Questions. We do thank you and will follow your suggestion to be seen again in one year for a hearing test. Thank you.

Nov 23, 2016

Dr Hayes was very nice and the office staff and MAs are friendly as well. Overall a good experience

Nov 15, 2016

Everything went great, except the waiting part :)

Nov 14, 2016

I was very pleased with Dr. She was very thorough in going over my ear problem and explaining what was happening so I could understand. Thanks for getting me in to see her so quickly

Nov 12, 2016

Absolutely love this place!!!! Friendly knowledgeable and everyone helps everyone!

Nov 10, 2016

I brought my 3 year old son to Dr. Haynes to discuss his hearing issues. The office staff is incredibly kind and professional, as well as the doctor and nurses. He felt comfortable with everyone and his experience, which is the most important thing for me. I highly recommend them!

Nov 10, 2016

Everyone in the doctors office are so kind and patient. Early morning appt and everyone had a smile on their face and was very welcoming to my daughter and I. Dr. Hayes was very thorough and very kind at how she explained what was going to happen next to help my daughter. I am very thankful for everyone being so welcoming and kind. My daughter was very nervous about her appt but they changed it with how well they took care of her. Thank you to everyone there!

Nov 9, 2016

Everything was great! I truly appreciate friendly, courteous staff, and they were wonderful.

Nov 8, 2016

The staff is always friendly and warm and the time wait was short

Nov 3, 2016

Dr Hayes is professional and courteous! She takes the time to explain your condition and the options available! It was a very refreshing experience compared to other doctors. She sets the bar high!

Nov 1, 2016

Everyone at your office is very professional and compassionate. Dr Marchetta saw me right away when I was in agony and was so kind. I would recommend your office to anyone needing an ENT! Looking forward to my annual check up! How often do you hear that?

Oct 29, 2016