ENT Associates
768
Reviews
Outstanding service from front to back.
Jan 15, 2021
Very satisfied with appointment and results
Jan 14, 2021
From the moment I arrived until the moment I left, ENT & Plastic Surgery Associates exceeded my expectations! By the end of my first visit I had the level of comfort to decide that I would move forward with a surgical procedure from them.
Jan 14, 2021
I was treated in a very friendly and courteous manner by Dr "C" and all the staff at the facility. Both the audiologist Abby and the doctor were quite thorough and knowledgeable in diagnosing and treating my issues. Many thanks to all of you!!
Jan 14, 2021
Always grateful to see the good Doctor Reschak! He takes very good care of me. Nancy, at the checkout, is always very kind.
Jan 14, 2021
The best ENT I have been to! I feel safe, you listen, you support, and you so far have been painless for me. Thank you for taking care of me.
Jan 13, 2021
Abbey Schmitt did a great job in making sure my replacement hearing aid was working OK and to my satisfaction. She answered all of my questions which were quite a few. She was kind and explained everything very well !! Thanks Abbey !!
Jan 8, 2021
Dr Chmielewska is the best and no complaints about her staff either. Always timely, kind, and very thorough doctor. She listens to her patients and is willing to work with other physicians to ensure complete and comprehensive care.
Jan 5, 2021
The Dr Hayes and the staff were exceptional. Clean office, too. Very short wait time. Highly recommend the doctor.
Dec 30, 2020
The Doctor was professional, thorough, friendly, and downright funny. It was a great appointment.
Dec 26, 2020
Dr. was very informative regarding my situation, gave me options and seemed to agree with my final decisions.
Dec 24, 2020
Very friendly, very efficient and very thorough. Will see you in April
Dec 22, 2020
I just want to bring something to your attention, that ceiling fan in the waiting room is so dirty, the rest of the building is so clean, I hope you look into cleaning or replacing it. ( it doesn't take long to clean) .
Dec 21, 2020
Excellent visit with Dr C, spent lots of time with me and answered all of my questions.
Dec 18, 2020
I was very satisfied with and comfortable with the discussion we had about my condition and did understand everything discussed. Currently I am waiting for an appointment time for the surgery. Thank you very much for the time and effort afforded me.
Dec 18, 2020
Great care, friendly staff
Dec 16, 2020
Absolutely love Dr. Hayes she really took the time to listen to me and what was going on the staff is very and friendly
Dec 13, 2020
Hello, I like Dr. C. She makes me feel comfortable with her procedures. The slight wait is no problem
Dec 11, 2020
I have been very pleased with everything!!!
Dec 10, 2020
I take my daughter here for the first time and we absolutely loved the whole office! Everyone was great! My daughter is only 5 so she was scared going doing but come out super happy! Thank you all for your great work with kids!
Dec 9, 2020
As always I am always pleased with the service and treatment received on this visit. It’s always nice to see Sarah and Nancy. Have a nice and safe holiday.
Dec 8, 2020
I feel I had excellent care.
Dec 8, 2020
I thought that everything went great for my first appointment with you guys. I'm really looking forward to hearing better soon and getting some answers.
Nov 27, 2020
Very friendly staff, made me feel very comfortable and well taken care of.
Nov 26, 2020
Superficial Radiation Therapy left me with a bloody nose mixed with mucous every morning and night for 4 weeks. The Dermatologist suggested I see an ENT to cauterize the inside of my nose. The cauterization did not take because the inside of my nose was the consistency of "hamburger". The ENT put in a cotton plug in my left nostril, which was going to dissolve after 3 days. I have significant sinus issues. After going home and trying to blow my nose on the right side only, the plug came flying out with a vengeance. Although the treatment did not last, the information and instructions for ongoing care were well received.
Nov 23, 2020
Great Doctors and staff! Very knowledgeable and courteous.
Nov 19, 2020
Great service! They were friendly.
Nov 12, 2020
We took my newborn son in because he had a tongue tie and Dr.Reschek explained the procedure to us and did it perfectly very quickly! Now we don’t have to worry about how it would’ve effected his speech and latching issues, we are so happy and thankful
Nov 6, 2020
Everyone in the office was friendly and professional and helpful. been going to ENT for years. Have a new doctor, Dr Monica C.look forward to seeing her for future appts. Gloria hubbard
Nov 5, 2020
Was very impressed with the doctor and her through exam of my nose to explain how to prevent future nose bleeds, after two trips to the ER, this was a follow up visit and everything looked good and no further treatment other then what I have been doing was needed. She did explain the best way to stop a nose bleed and I will use that on any future nose bleeds.
Nov 4, 2020
Friendly, communicative, helpful, efficient, knowledgeable, kind; that's they way the folks at ENT Associates were from the time I entered the building until I left. They were smiling and I was smiling.
Nov 3, 2020
Great group. Very friendly. Dr. Steve was very informative and helpful.
Oct 30, 2020
This office was a great experience from the second I entered the building to the time I left. The front office staff were friendly and very helpful, they processed my forms quickly and put me into an exam room. The Doctor came in almost immediately, Dr. Chmielewska was absolutely great, she listened to my issues, explained the procedure I would be going to have. It was a very satisfying experience, I would recommend this office to everyone.
Oct 30, 2020
The attention I was given was excellent!
Oct 29, 2020
Excellent and pretty good, However got to apologize for broken English. I will practice my English and do my best to minimize my horrible accent. Thank U much for your patience.
Oct 29, 2020
Doctor and staff very caring and welcoming. All my concerns and questions answered. Highly recommend ENT Assoc
Oct 28, 2020
I was very pleased with my appointment with Dr C. The staff was efficient and friendly, Dr C was up front with me. I am impressed with the entire operation
Oct 20, 2020
Dr. Hayes and the staff did an amazing job and were very thorough with my exam. I’ve visited several ENT’s over the past 30 years and finally received some answers to my ear problem.
Oct 19, 2020
This office is one of the best run and professional medical offices I have been in. Everyone is so friendly and helpful.
Oct 15, 2020
We were very pleased with our visit. First time in a LONG time an ENT not only read my medical history, but actually said that they could do something! We remain enthusiastic about our relationship with this group.
Oct 13, 2020
Dr. Hayes was very professional, answered all my questions and was thorough.
Oct 12, 2020
You guys listened and asked a good amount of questions, making me feel as if I was cared for and understood. I look forward to seeing you guys again.
Oct 6, 2020
The doctor and her staff were friendly, informative and thorough. But this 1st visit was merely a preliminary evaluation. Subsequent visits will hopefully help resolve/correct/aid in the over all treatment.
Oct 5, 2020
I never had my ears cleaned before and it wasn't an urgent problem, but my ears did get cleaned out and everything was very professional. If I need the procedure again, I will certainly come back.
Oct 1, 2020
Very knowledgeable and professional.
Sep 26, 2020
The Doctor and nurses were helpful and professional. The only complain is the time it took to get the initial appointment. I understand why it took so long I just didn't like the wait time.
Sep 24, 2020
they were very professional and nice. the doctor is very well educated and knows what she is talking about, helped me out with my hearing issues. Made me comfortable with my decision to get everything taken care off. Would recommend this dr. and office staff for anything needed to be done. Thank you for the chance to tell my story. top notch place, you are going to LOVE IT!!
Sep 23, 2020
I was wondering if my refill at Sams Club in Grand Blanc has been turned in yet by Dr Reschak as I have not been notified by Sams Club as I usually am.
Sep 23, 2020
I am so glad I came there. Very good doctor. I look forward to having a procedure done in his office. Kathy Stewart
Sep 23, 2020
The office employees were friendly and organized. Dr. was pleasant and thorough. Observations he made were complete and understandable. Possible solutions were provided.
Sep 15, 2020
Excellent physician and staff. Happy with care.
Sep 11, 2020
I didn't have to wait long to get back into a room. Very pleasant office staff.
Sep 4, 2020
Got me in fast when I needed help. Fixed me up.
Sep 3, 2020
Thank you Dr. Chemielski for listening an taking a seriously good look at my concerns. Came asking for a 2nd opinion an, was given the answer an the antidote to fix it!
Sep 3, 2020
The staff was very friendly and the Dr was very helpful in explaining everything.
Sep 2, 2020
releaved that all was good dr was very imformative ,thank you ,
Aug 31, 2020
I saw Dr. C for the first time. She asked me several questions related to my ear issue but also questions about other medical issues. For example she saw a scar on my neck and asked if it was thyroid surgery, which it was. I felt very comfortable with her and appreciated her interest in my health in general.
Aug 27, 2020
professional and informative
Aug 24, 2020
Pleasant experience. All needs were met efficiently. Thanks
Aug 21, 2020
I was very pleased with the whole office. From the front desk to the nurse who took me back to my room the surgeon and then his son
Aug 20, 2020
This is one of the friendliest offices I’ve been in. Patient, informative willing to listen
Aug 20, 2020
Great visit, friendly staff and Doctor. I did experience ear pain for about 24 hours after the wax removal procedure.
Aug 18, 2020
Excellent service at all levels. Thank YOU
Aug 15, 2020
The wait was not too long. Everyone took due care regarding coronavirus. The doctor explained everything clearly. I would highly recommend this medical center.
Aug 13, 2020
I complimented the doctor and her assistant and also the office staff, as they were so efficient and helpful. The front desk was also very helpful with my nosebleeds over the phone!
Aug 10, 2020
I felt that everyone in the office that I had contact with was very helpful and informative. I felt that they truly wanted to help me with my condition. I would most definitely recommend Ear, Nose, Throat & Plastic Surgery Associates to everyone.
Aug 1, 2020
Great place!!!! the Doctor was great!!!! staff was great!!!!
Jul 30, 2020
Treatment was spot on but wait times were pretty bad. Hold your appointment times or at least let patients know you are running an hour behind so they can adjust accordingly. Both times I have gone I had to leave work and was seen an hour past my appointment time. Poor time management.
Jul 30, 2020
Dr. Hayes is popular, so there will be a wait if you don’t have an emergency referral. I am on a blood thinner and had a severe nosebleed that I couldn’t stop without going to Emergency, and Dr. Hayes was the follow-up doctor who was highly recommended to cauterize my nose. She is a friendly, affable doctor who takes the time to explain her procedure and the method for home care. I had cringed at the thought of cauterization, but it was almost pain-free. I was so relieved because I had envisioned the old time burning process it would have required. (I’m almost 81, if that explains my outdated fear.) So, ease up if you are afraid. You will be in good, gentle hands with this reliable doctor! We literally thank the Lord for her!!
Jul 29, 2020
Oh the visit was great. Anybody looking for a good ear nose and throat I will definitely send someone there .
Jul 29, 2020
Service was great. Directions to office were very good.
Jul 24, 2020
First visit was good and Dr. Hayes was very clear on her findings and plan going forward.
Jul 23, 2020
We love Dr. Reschak, he is always kind and caring with Annelise. The wait was longer than normal, but I assumed it would be with Covid.
Jul 23, 2020
excellent service, pleasant and through.
Jul 22, 2020
Office personal were efficent and friendly. No long wait ,, no complaints.
Jul 18, 2020
I was very pleased with Dr. Craig's interview. Dr. Craig came highly recommend and i feel that I am blessed to have him do my surgery.
Jul 17, 2020
Very professional and informational.
Jul 16, 2020
Always have been satisfied with the care I have gotten here and not too much wait time!!
Jul 11, 2020
I liked the reminder of my up coming appointment, the on time little waiting to see the Dr. information and exam by the Dr. and very pleasant help checking out.
Jul 10, 2020
Great appointment. Dr. Chmielewska is excellent. Very thorough and caring. She takes the time to listen to your concerns. I highly recommend her. The office staff is also very good.
Jul 10, 2020
My last appointment was excellent! The audiologist was on time, professional, and personable. She checked my hearing aids and gave them a deep cleaning. This alone was like getting a new pair. She also tweaked the program and so far they are working perfectly.
Jul 9, 2020
professional and very efficient.
Jul 9, 2020
I love the reminders for my appointments, maybe a little to many but that's better than to little. Also with the virus thing going on I was glad that I didn't have to wait in the waiting room but a few minutes, and that everyone there and also patients wore masks. Thanks for caring for everyone
Jul 7, 2020
The service here is ALWAYS exceptional. The staff are courteous and makes you feel important while interacting with you. They make it a point to keep you informed of what’s going on, what the next steps are, and what you can expect. Seriously among the best customer service I’ve received across any industry
Jul 3, 2020
The staff is so friendly and welcoming really like the doctor office doctor was so informing to my needs
Jul 3, 2020
Very friendly staff and organized office, Dr. C is awesome, she is personable and engaging. Thank you!!
Jul 2, 2020
All of the staff were very nice and professional. I was in a room and seeing the doctor in a very short amont of time.
Jul 1, 2020
Fast, friendly and I felt extremely safe for it being my first doctors office visit since the state reopened. Thank you for being awesome!
Jun 30, 2020
Always prompt, courteous service.
Jun 30, 2020
Grateful for my Doctor Reschak <3
Jun 25, 2020
Wait time was great, Dr, Was Very polite! Very satisfied!!!!!!
Jun 23, 2020
Great office team and Dr. C. Is great!
Jun 19, 2020
Dr. Chiemielski was wonderful, thoughtful and professional. The audiologist was as well!! The young lady on computer was as well!!!!
Jun 19, 2020
This was a follow-up appointment regarding chronic sinus infections & for saline nasal irrigation treatments
Jun 16, 2020
Dr Hayes, was professional and foremost she was honest. I didn't know what to expect and the day of my appointment, she reviewed my case with me and told me that she felt, I really didn't need to do anything at this time, she felt comfortable in telling me not to have operation on my nose. I respect her for that and for her not to operate for no reason, thanks
Jun 15, 2020
I’m glad the office was open to see me. They have made the necessary changes in protocol to help prevent the spread of COVID-19.
Jun 15, 2020
Appointment was handled very efficiently and courteous and knowledgeable personnel
Jun 5, 2020
The staff was very kind and friendly. Dr Reshack's exam and explanations as well as information about the surgery were thorough.
Jun 3, 2020
Really like everyone there...so friendly and helpful !!!!
Jun 2, 2020
My appt was done in a timely manner which is rare at most dr offices Thanks
May 28, 2020
Was greeted and taken in in a timely manner. Sarah was very helpful and completed my appointment in a timely manner. Was very pleased with the service that was received.
May 28, 2020
This office was absolutely amazing with my 9 day old baby girl!! They were quick and friendly and the office was very clean!!!
May 21, 2020
It was great and I love dr Hayes. I prefer visits in person. Much more valuable however in these times it was convenient and much appreciated!!
May 14, 2020
Dr. Hayes is always very thorough,patient and kind. I appreciate the time she spends advising and explaining. Many thanks.
May 9, 2020
Online Visit with Dr. Reshak was a great alternative to an in person office visit. Audio and Video was crisp and clear. The Dr. was able to provide a quick action plan and set me up to schedule a followup appointment in the office within 2 weeks!!
May 7, 2020
It was a wonderful way to get my test results ! My ENT is the best around . The staff are always sweet and helpful. Thank you
May 5, 2020
Very professional, polite, friendly service
May 1, 2020
My visit was by phone , due to the ongoing issues with Covid19 . I was told some ways that I might be helped until I can have an office visit . Doctor was very pleasant and informative.
Apr 16, 2020
The app worked fine. I was able to see Dr Hayes and get answers to my problem.
Apr 16, 2020
I was able to get in and out very quickly. The staff was friendly and professional. The doctor that I saw was extremely helpful. I have been to 5 other doctors that didnt take a single step to help me whereas this doctor gave me immediate relief AND a long term plan. I highly recommend.
Apr 1, 2020
My appointment went excellent. I was here to see Kaitlyn to adjust my hearing aids. She did an excellent job. I haven’t had any problems. She was very nice and friendly. I look forward to my next appointment!
Mar 18, 2020
Dr. Hayes and all the staff are very kind and understanding!!
Mar 12, 2020
Very friendly staff, excellent thorough doctor, great explanation of diagnosis and prognosis with a good plan for follow up.
Mar 12, 2020
Professional,walked through diagnosis completely, friendly, and comprehensive- Great doctor with all sincerity. Made me feel as good as I could considering the circumstances. Would recommend to anyone.
Mar 7, 2020
Outstanding experience. Would recommend to family and friends.
Mar 4, 2020
I felt great about my visit. Caring people and made me feel like they cared about me. Not just push you threw. Thank you all.
Mar 4, 2020
Dr. Chmielewska is absolutely the best doctor I’ve ever visited.
Mar 3, 2020
You all were wonderful as always. Helpful, friendly and most importantly, encouraging.
Feb 28, 2020
All the staff was very friendly with smiles, starting with the receptionist right to the end where you’d pay.
Feb 28, 2020
Very friendly staff. Easy to schedule an appointment and received reminders of my scheduled appointment.
Feb 27, 2020
I am extremely satisfied and impressed
Feb 26, 2020
Always get five star service. I highly recommend ENT.
Feb 25, 2020
The doctor I met with was excellent. She was very thorough and took a lot of time to really understand my throat problem. I would highly recommend this place!
Feb 17, 2020
The doctor and staff were amazing! It was nice NOT having to wait for an hour to be seen!
Feb 12, 2020
This is one of the best ENT doctors here but when you Waite 75 minutes for your appointment that sucks.
Feb 11, 2020
Everyone was very helpful and friendly!
Feb 3, 2020
I cannot say enough great things about this office. It is clean and friendly and professional. It is a great place. Dr. Reschak is very knowledgeable and understanding. He was great with my kids... even with my toddler... The entire staff are wonderful!!!!
Feb 3, 2020
Dr Hayes is a wonderful doctor! She is so compassionate and really cares about how you feel. The office staff are great as well. I’m very happy to be a patient there!
Feb 3, 2020
Dr. Hayes was very kind and patient.
Feb 3, 2020
This was my first visit. The office was clean, the staff was very courteous and the Dr. I saw was very professional, nice, thorough and conscientious. Very pleasant experience. Thank you, Kim Lee.
Jan 31, 2020
I enjoyed the professionalism and kindness at the front desk. Dr. Hayes was incredibly nice and gentle. My nervousness disappeared during treatment. The audiologist was very sweet. Overall, a nice experience.
Jan 29, 2020
Friendly and helpful front desk staff. Comfortable waiting room. Professional, caring audiologist. And Dr Hayes is wonderful - very knowledgeable, shares and explains tests, other information during her exam, and so kind and personable. Love coming to this office and Dr Hayes!
Jan 28, 2020
Every visit has been to my expectations. The staff welcomes you upon arrival, and all of the support staff are helpful and friendly. The doctor answers all of my questions and helps my child feel relaxed during the treatment session. It has always been a pleasant experience.
Jan 28, 2020
Excellent experience from front office staff to our time with Dr. Chmielewska.
Jan 23, 2020
Was very happy with my visit,everyone made me feel at home.I felt the doctor understood my problem and was able to schedule me for surgery to correct the problem.
Jan 23, 2020
Very Kind! From the front desk to the procedure with the doctor, it was friendly and appropriate service. I will be returning annually to address my needs.
Jan 15, 2020
Prompt and courtesy. Very informative
Jan 14, 2020
I was surprised by how quickly I was seen and and how short the waiting period was after I was taken back to a room. I also appreciated being shown to hearing test results and the explanation. Hopefully this will be done with the ct scan I would appreciate seeing the scan aswell.
Jan 14, 2020
Excellent staff! Everything was explained very well. Except, for the Hearing Aid consultation. I was unhappy to see there’s a $100 charge if no hearing aids are purchased. I don’t know how people can know for certain they can get them, financially, as that is where you discuss the options.
Jan 9, 2020
Dr. Is very professional and knowledgeable. Took time to explain my condition, prognosis, and a treatment plan.
Jan 8, 2020
This was the first time visiting your office and I was very impressed. Did not wait long and Dr. C was very nice and kind.
Jan 8, 2020
Doctor Monika is the best doctor. She explains things to you so you understand and has done many throat surgeries on me including taking my tonsils out at 45 years old 🤦♀️ Love the staff here and would highly recommend.
Jan 7, 2020
Front desk staff was very friendly. Almost zero wait time. Dr Hayes took the time to understand my medical needs. I was very pleased with the office visit.
Jan 7, 2020
I feel confident that I will be getting good care in this office! I have been coming here and seeing the Doctors here for many years!
Dec 24, 2019
Thank you fro getting me in ASAP.
Dec 20, 2019
Everyone was professional, friendly and kind. I did not have to wait long at any point. Everything was explained well and all questions were answered. Further testing and procedures were scheduled promptly. I feel confident I am receiving excellent care by knowledgeable professionals.
Dec 20, 2019
We are hearing much better now that Doctor Renschak cleaned our hears! We were very impressed with him and the efficiency of his chair side assistant. We will be back!
Dec 20, 2019
WELL. IT'S BEEN TEN YEARS AND WE CAME A LONG WAY. WENT THREW 3 DOCTORS. I WOULD SAY I AM NOT 100 PERCENT BUT I FEEL LIKE IT SOME TIMES. STILL USING THE SINUS WASHING SYSTEM. PLUS THE FLUTICASONE. I THANK E NT MERRY CHRISTMAS
Dec 17, 2019
Everything about this office was 5 stars
Dec 14, 2019
Very helpful, professional receptionist and staff. Clean, beautiful facility. Expert service! Thank you.
Dec 12, 2019
Fast, efficient, smooth, friendly
Dec 12, 2019
The staff was amazing and so was Dr Rashack. My boys were on another level of whiney and not listening yesterday morning and everyone was so patient with our walking disaster ! We got in for surgery fast which I am so so ths full for ! Check in, check out and scheduling was all so easy and smooth ! Thank you for your kindness and patience yesterday .
Dec 11, 2019
I had a great experience at ENT. The Audiologist, Kaitlyn, helped my fix a couple problems with my hearing aids. I accomplished everything I needed at the appt.
Dec 11, 2019
very nice office staff, everyone was kind and the visit was timely. pleasant visit,
Dec 10, 2019
My search for an ENT went well with Dr Hayes. She was quick with both her questions and her ability to laugh. I enjoyed both. She worked efficiently with her medical technician who also appeared to be competent.
Dec 10, 2019
Excellent service and friendly !!
Dec 6, 2019
Always a great time! Dr Hayes is amazing and so good to kaylee. We love seeing her and the staff
Dec 4, 2019
I was very happy with my recent appointment with Dr. Cynthia Hayes. The doctor was very pleasant and she repeated the hearing test I had to verify results. They are currently scheduling a CT scan.
Dec 2, 2019
It was a very warm an inviting time I had with you all. Everyone was very sweet an informative on what to expect.
Nov 27, 2019
I think and feel you are an asset to medical community! I have the utmost faith in my ENT!
Nov 26, 2019
I needed an appointment in a hurry. I had my daughter call you as I can't hear on phone. You got me in immediately. I'm so thankful. Dr. Hayes and your staff are a god sent. Thank You Charlette Clark
Nov 25, 2019
I LIKE THIS PLACE ! Everyone seems to know what they are doing and they make sure you are comfortable. They are quick and efficient .
Nov 22, 2019
I have been very pleased with ENT Throat and Plastic Surgery Associates. The front desk staff is very friendly and professional. A huge plus for me. Nothing worse than going for a Dr appt and the office staff is rude. I don't go to a Dr just for fun. I don't need rudeness when I feel lousy. Every time I've been there...it's consistent. Friendly. Professional. I also love Dr. C. She's very impressive. makes me feel comfortable.
Nov 20, 2019
Saw me on time. Very professional
Nov 20, 2019
I like Dr. Hayes as an ENT doctor.
Nov 13, 2019
Very prompt, and thorough.
Nov 13, 2019
He was pleasant as well as the staff but I felt misunderstood. I think he understood me as he was leaving the room.
Nov 13, 2019
Doctors and staff are very accommodating and supportive. Always willing to answer any and all questions thoroughly. Staying on schedule at times appears to be a challenge.
Nov 4, 2019
Awesome experience. Could barely hear when I arrived and had a tube put in my ear and the only thing that hurt was him trying to get a hair out of my ear before he. And I left being able to hear and no pressure in my ear and helped my sinuses. Thank you!!!
Oct 27, 2019
felt very happy with my visit, Really liked the new Dr. Racsh
Oct 22, 2019
Very thourogh and professional
Oct 20, 2019
I am so impressed with the professionalism and caring, friendly attitude shown by every single associate I came in contact with. Thank you for caring.
Oct 18, 2019
States off very bad and was ready to walk out.
Oct 17, 2019
I thought your front desk could have been friendlier. No one said hello waited a few minutes then asked for insurance cards then a large clip board to fill out. Otherwise, good experience
Oct 8, 2019
Dr Reschak is extremely knowledgeable and kind. This makes him trustworthy so both my husband and kids feel comfortable during there visits. I would highly recommend his practice .
Oct 4, 2019
I found my experience to be enlightening and stress relieving! Dr Razak was more than willing to listen to my complaints. The examination was thorough and many of my questions were answered. The staff was knowledgeable and respectful. Thanks for a great experience..
Oct 3, 2019
I was very pleased with the explanation of the issue with my ear. And very pleased that something could be done to help during the visit.
Oct 1, 2019
Was very happy with this Dr and his staff was very friendly and wait time was very minimal. Will be referring friends/family to ENT Associates.
Sep 27, 2019
Outstanding service they explain every thing to you and what can be done to help you. Very little wait time your see fast and then they take time to answer any questions you may have.
Sep 24, 2019
It was very informational and helpful and am thankful to know what is going on with me.
Sep 20, 2019
Very nice office and personnel. Quickly handled my concerns.
Sep 20, 2019
I am hopeful that my voice will be at least back to what it was. I believe it is getting better by the day
Sep 19, 2019
As usual the staff is wonderful, especially the new audiologist.
Sep 18, 2019
The support staff was wonderful and truly appeared to enjoy themselves which put me at ease. The doctors, audiologist and ENT explained everything very well and I felt they were very thorough
Sep 18, 2019
Very nice place, doctors and staff
Sep 17, 2019
Very kind and friendly staff.
Sep 17, 2019
Thank you for caring about your patients.
Sep 16, 2019
I had a wonderful experience. The staff were all very friendly and professional.
Sep 12, 2019
Wonderful office with professional, caring and kind staff. Very happy to have Dr. Reschak handling my inner ear problem
Sep 12, 2019
Thanks for looking at my son's ears, nose , throut...I felt at ease with your office...the woman up front was very nice and friendly.
Sep 11, 2019
I see Dr. Reschak:) I have great faith in his God given abilities to help keep me hearing and healthy. I am always a more grateful girl after seeing him. I pray for him to always be able to know his great talented abilities. Hugs and Believe, Julia
Sep 11, 2019
The dr was very understanding, she did a great job.
Sep 9, 2019
very prompt, courteous, helpful, and understanding.
Sep 5, 2019
Loved them!! My son usually ALWAYS freaks out the whole time at ANY doctor, but not here. He was very good and I loved it.
Sep 5, 2019
Nice office, friendly people, very professional practice.
Sep 2, 2019
Everyone very friendly and personable.
Aug 29, 2019
When I got there I felt immediately comfortable the place is very cozy when I went to the back the doctor came in and she made me feel better from my nerves. I always hated surgeries and when she was explaining everything I relaxed and felt better.
Aug 28, 2019
As a RN with experience in Critical Care & PeriOperative Services, I’ve had the opportunity to work with dozens of surgeons & physicians in multiple specialties. Dr. Reschak demonstrates all of the qualities a patient should look for in a specialist. His qualifications are of course excellent, however it is his ability to connect with his patients on a personal level that sets him apart. He is kind, considerate, thoughtful—he treats patients with respect. His office is well run & visits/wait times are appropriate.
Aug 28, 2019
Dr. Reschak is a very good doctor. He takes adequate time to evaluate and answer all questions. Great bedside manner.
Aug 24, 2019
A very cordial, caring and professional office
Aug 22, 2019
Very good, pleased they took the time and covered everything..
Aug 19, 2019
Everyone was very professional and courteous.
Aug 16, 2019
My visit was timely and had good service
Aug 16, 2019
Pleasant, professional visit. Friendly staff.
Aug 14, 2019
Everyone was fantastic! Felt very comfortable!
Aug 10, 2019
same as always. I value this office visit greatly
Aug 10, 2019
Dr. Reschak was amazing with my 1 month old, 3 yr old and myself. My daughter had a tongue tie and I was there to have it looked at to see about whether or not it could be fixed. Being there hormones all over wanting to cry while my husband was at work taking care of this with a 3 yr old was challenging, however the staff took amazing care of our daughter all while helping me wrestling with my hormones and feeling helpless and wrangling my son and dealing with our insurance forgetting to add our newborn. Needless to say it was a long day but they were so helpful, accommodating, and above all caring! I will definitely recommend their office!
Aug 9, 2019
great support and pro all people great
Aug 9, 2019
Outstanding service, thank you.
Aug 8, 2019
Definitely a 5 star rating for this place .
Aug 8, 2019
They did a good job of testing my hearing and checking my inner ear. Everyone was friendly and professional. ruled out some things but still looking for answers as to why I suddenly developed vertigo.
Aug 5, 2019
I was very happy with my visit with Dr. Hays. She explained everything that she was doing and went over what she thought best for my symptoms.
Jul 31, 2019
Great experience ! Love Dr c.
Jul 30, 2019
Wonderful caring environment. I am so thankful that I have been able to be a patient here.
Jul 27, 2019
Fantastic people. No matter how busy they are, you are in and out within reason. Would recommend this place to my friends.
Jul 26, 2019
It was great you worked me into your schedule. I appreciate more than you know. I'm feeling much better.
Jul 26, 2019
You guys were great! Its hard to find nice office staff let alone a doctor who takes time and wants to help you! I would recommend you to everyone!
Jul 18, 2019
This place is amazing! I really feel comfortable taking my daughter to here. They truly have my daughter's best interest in mind
Jul 16, 2019
Very nice !!!! Everyone was friendly and the Dr. was excellent, didn't act like she was rushing and had time for me ...just waiting to hear when my MRI will be.
Jul 10, 2019
I really love coming to Dr. Reshack's office,, the staff are friendly. Dr. Reshack is a very caring doctor. He is very patient and understanding and takes time to answer all my questions. He explains the procedures and tells me what he is doing in a way that I understand. I highly recommend him to my friends and family! 😍😊😁
Jul 9, 2019
Your technician and office staff very efficient but friendly.
Jul 7, 2019
Excellent staff and very clean. The doctors are very thorough and helpful!
Jul 5, 2019
very caring doctors and staff
Jun 28, 2019
Saw Dr.C for the first time
Jun 25, 2019
I was pleasantly surprised when I had just signed in and then I was called and taken to an examination room. The doctor was great and explained the treatment. I'm very pleased.
Jun 25, 2019
Welcoming and helpful staff, thorough examination.
Jun 25, 2019
The office staff was friendly and greeted me when I came in, my audiologist explained everything she was going too do and we discussed the hearing aids I have now.
Jun 21, 2019
The professionalism and customer service are excellent beginning with the front desk to the doctors. Thank you for your great service!
Jun 21, 2019
I loved the staff and how well they treated my son!!!
Jun 21, 2019
Absolutely love everyone at this office. Great staff and great doctors!
Jun 20, 2019
Was my first visit with a different doctor because the original surgery doctor has relocated. The doctor i saw was up to date with my history and knowledgeable in how to continue my follow up care.
Jun 19, 2019
I always like coming here. Everyone is so friendly and professional. If I ask questions, they are quickly answered. It's only a short wait to see the doctor.
Jun 17, 2019
Glad we came. Glad no problems with his ears, nose or throat. However, he had MRI and CT scan and found out he broke the fifth bone in his neck. He is to have surgery next week. Carol and Terry Jozwiak
Jun 14, 2019
I give this office staff a 5 + no waiting all professionals
Jun 13, 2019
Dr. Reschak was wonderful. He was very gentle with our son and took time to explain things to us. He will be who we go to from now on. I highly recommend him.
Jun 12, 2019
I was thourghly impressed with the level of professionalism and friendliness of all the staff that I interacted with.
Jun 11, 2019
I have the best ENT doctor in Dr. Hayes. Very lucky to have her taking care of my ear condition.
Jun 11, 2019
The audiologist we saw for my 4 yr old was wonderful! She was so patient with him, even when he wasn't by the end of his hearing exam lol she was super sweet and helpful. Staff was really nice.
May 30, 2019
Dr. Reschak is amazing. Most of our family sees him and he is a great and very caring doctor. He always lets us know exactly what is going on and what the plan is. Thank you for taking care of our family.
May 24, 2019
I thought all the nurses were nice. The Doctor spent 5 min with me, and kept saying should have got in earlier, twice, I called but soonest was my May14th appt. Was not very relieved, was suppose to get a Catscan, have hear nothing. Dr. did not even say what the problem was.
May 22, 2019
Very efficient and courteous. Would recommend you to my friends and family should the need arise
May 15, 2019
Very nice office, cheerful staff... I will reserve the rest of my review for after treatment but so far so good!
May 15, 2019
Great service. While I was waiting for my appt, I got a call for an earlier day as was promised if one up. I had a service appt and my hearing aids work like new.
May 14, 2019
Dr. C is absolutely PHENOMENAL!!!!
May 14, 2019
Dr. Hayes is always professional and kind. She listens to you and recommends appropriate treatment.
May 13, 2019
I love Dr Robbins. He has been with my family for 30 yrs
May 11, 2019
Dr Robbins and Staff at ENT Surgery Associates are wonderful people. A superb Doctor that solved a critical issue, did a fantastic job, was very open, communicative and provided outstanding follow up care. All of the support staff were friendly, caring and also had a sense of humor and just good people.
May 10, 2019
Loved the personal care and help. My Doc was nice and friendly. Made my anxiety ease. Will recommend
May 3, 2019
I loved everything about it..the nurses and doctor were all very nice and down to earth. They took the time to explain everything to me in detail so I would know what to expect. I would definitely recommend.
May 3, 2019
BIG SMILES, GREAT DOCTORS, SMILING AND EFFICIENT OFFICE STAFF, CLOSE TO HOME!!!!
May 2, 2019
I felt I was in good hands with Dr. Hayes. She was thorough in her exam and was very knowledgeable in the area of my concern. Dr. Hayes has a professional demeanor. My only disappointment was the doctor not following up on my opening comment that I was there to talk about multiple issues. She pursued the one I was able to mention, but did not inquire what my other concerns were. I will bring them up in my next visit.
May 1, 2019
Very friendly and prompt! Used terms you could understand and step by step process!! My son and I have both been patients and he wasn’t scared at all!
May 1, 2019
Dr C is straight forward I enjoy that
Apr 30, 2019
Good visit ,good staff see ya in oct 2019
Apr 28, 2019
I was very please with the Dr. and everyone that works there. Very informative, really care about your patients. Thank You
Apr 26, 2019
Dr. R was absolutely wonderful. He was able to get a foreign body out of my 6 year olds ear without her crying.
Apr 23, 2019
It was the best experience I have ever had at a doctor's office!!! I didn't have to wait long, the staff was so nice and Dr. Hayes was very compassionate and took the time to listen to me. Dr. Hayes makes you a part of your health care decision, which is very important to me. I highly recommend this office, especially Dr. Hayes and I will definitely tell my family and friends about ENT Associates!!
Apr 22, 2019
I really enjoyed meeting Dr. Robbins and his team. Great sense of humor and made me feel at ease. Explained everything to me in a way I could completely understand. I truly appreciate this kind of doctor/practice!
Apr 19, 2019
I was very pleased with Dr. Robbins and his staff. They took care of the problem I was having and gave advice on how to keep it from reoccurring. Highly Recommend
Apr 19, 2019
I appreciate how you always find a way to get me in.
Apr 18, 2019
I was very pleased and impressed with everyone. Dr. R was great. My ear eas feeling better as I was walking out the door.
Apr 17, 2019
Dr Hayes is very kind, gentle , caring. We have a plan established for what steps will happen next
Apr 17, 2019
My appointment was excellent!! Everyone was so cordial and helpful and my visit was relaxed and comfortable... definitely recommend ENT Associates!!! Mary McMurray, Grand Blanc
Apr 17, 2019
Good service, intelligent doctor.
Apr 17, 2019
Dr. Reshack is great but the office really lacks accommodations for children in the waiting area and I have always had to wait at least 30 mins past our appointment times.
Apr 16, 2019
Always excellent, timely and professional.
Apr 16, 2019
Very friendly staff, very supportive and understanding doctors. Fast scheduling
Apr 16, 2019
I love the reminders of day and time of my appointment by email or text. Everyone is so helpful and nice.
Apr 13, 2019
I would have given a 5 but I had to wait for 45 min after my appointment. Other than that, Dr C is wonderful and easy to talk to. The staff was very courteous.
Apr 12, 2019
Nancy was so informative and though. I am most thankful for this wonderful opportunity,
Apr 12, 2019
people were very pleasant. dr.was great took her time and explained what she was doing. receptionist was very quick and kind.
Apr 3, 2019
Nancy is extremely knowledgeable and helpful.
Apr 3, 2019
Outstanding overall service. Communication from all aspects was excellent. Even reminders with regards to after appointment follow up and actions very much appreciated.
Apr 2, 2019
My appt was quick and helpful, and the doctor was very nice and explained quite a bit to me.
Mar 29, 2019
GREAT PLACE! Everyone I have encountered at this office has been very nice and professional. The wait has not been bad to get an appointment or to be seen once there for the appointment. Dr. Reschak has never made me feel rushed. He explains things in detail, takes his time and is truly concerned about follow up care. Always answers my questions and concerns without making me feel rushed.
Mar 27, 2019
The wait was longer than expected but yet worth the wait. Dr Reach an was prepared about my issues from my last year ago visit w/Dr Hayes. He took good time in explaining my plan n checking out my nose/sinuses. Very happy w/my visit & look forward to my continued care. I also will refer their business!!
Mar 27, 2019
Dr. Reschak is great to work with! This is our second time seeing him with our 11 month old for two different reasons and each time he has been great. We appreciate his compassion and ability to explain the issues we are having. Thank you so much!
Mar 27, 2019
This office is wonderful. While our normal doctor was out on medical leave they still squeezed us in to check on my little guys ears. Come to find out it was tonsillitis and not his ears (this time), so my love was still treated and better in no time. I’m so appreciative of all this office does for my babies!
Mar 24, 2019
I really like Dr. Reschak. He was very personable and listened to me. He explained what he was doing and made me feel quite comfortable.
Mar 20, 2019
I know it’s common thinking that going to a Doctor’s appointment is grueling and often times a painful experience. However, I enjoy this experience every time I visit Dr. Reschak! The entire staff are friendly and personable. It’s almost a treat to go! I feel like Dr. Reschak is interested in my opinions and is genuinely caring for my health. Yes, you should come here.
Mar 20, 2019
I think your office is really great and feel very comfortable with the staff and alway the wonderful care I get.
Mar 18, 2019
It was so refreshing to meet a doctor who seemed to care about her patients. Staff was very friendly, too.
Mar 14, 2019
Wish I would have known sooner to come to my appointment an hour early just to fill out the forms. It was after my appointment that they sent me a link in my e-mail to fill out forms online but by then it was too late. Two hours after my appointment time I finally saw a doctor only to learn nothing was wrong with my ear yet it still hurts. Total waste of time. Doctor was friendly however Medical assistants not so much.
Mar 13, 2019
Dr. Reschak and his team are Fabulous. I am expierencing hearing troubles:( He is magical. I am Grateful <3
Mar 13, 2019
My experience with this office (ie, doctors, staff, policies/procedures) have been excellent. My doctor is on leave and the doctor who saw me in her absence was just as wonderful. They speak to you with respect and explain things in a caring manner.
Mar 6, 2019
They have a beautiful office with a wonderful team of kind and compassionate staff and doctors. We took my 15 month old son in for a visit and it was extremely efficient and kid friendly. Everyone was very nice and professional.
Mar 4, 2019
Very happy I went to doctor to get my situation addressed.
Mar 1, 2019
I was impressed with Dr. Chmielewska. She was kind & respectful. She was efficient with her time but I did not feel rushed when asking questions.
Mar 1, 2019
Seemed nice and professional. Answered questions and informative.
Feb 27, 2019
Need to listen more on history. Take time not to be in a hurry.
Feb 27, 2019
Very friendly office. Also efficient.
Feb 26, 2019
Dr. Chmielewska was absolutely amazing. Went above and beyond to make sure the issue I came to her with got solved. She made sure I was comfortable and felt safe before doing anything. Extremely happy she is my ENT doctor.
Feb 26, 2019
I was very pleased with the staff. they were very friendly and set my appointment within two days of me walking into the office. The staff at Ear Nose Throat & Plastic Surgery Associates were very friendly. My appointment was set within two days of walking into the office. Dr. Robbins has an excellent bedside manner. He gave me a very in depth explanation of the cause of my ear problems and also informed me my nose had been broken sometime in the past. I had no idea this had happened. Dr. Robbins took his time with me and answered all of my questions,
Feb 22, 2019
I AM VERY HAPPY WITH DOCTOR ROBBINS
Feb 21, 2019
Everyone at your office is wonderful. Rachel is very caring and thorough.
Feb 21, 2019
I had my problem tooken care of. With no problems.
Feb 20, 2019
SO very happy my Dr recommended this practice
Feb 19, 2019
Excellent service! Would come back!
Feb 14, 2019
Dr. Reschak seemed to know his job well and is working on my problem.
Feb 14, 2019
The visit was very pleasant and efficient.. short wait time is always appreciated!
Feb 12, 2019
Great staff, nurses and doctor. Always listen, help when they can and always take the time to discuss and explain proceedures. Sometimes have a few chuckle's.
Feb 8, 2019
It was a great experience from the moment I walked through the door!! Absolutely loved Dr. Robbins! He was vey personable, funny, caring, and down to earth. I highly recommended his office.
Feb 8, 2019
Dr. Chmielewska was right on point with diagnosis, symptoms, and took the time to treat nd discuss my condition thoroughly. Great doctor.
Feb 7, 2019
The staff is very professional and the checkout girl was especially friendly. Dr Robbins is wonderful!! VERY knowledgeable, gentle, personable. Preappointment pack and directions was very helpful since I am a new patient.
Feb 5, 2019
The staff was very welcoming. I was surprised how quickly we were seen being a specialty office I expected to have to wait. We were in and out rather quickly as soon as we went back to the room we were seen.
Feb 5, 2019
Everyone was very nice, and helpful. If I have any problems I will go back and see Dr. Robbins and his staff.
Feb 5, 2019
I believe everything webt soothly. I was called in close to appointment time. Rachel was pleasant, professional and thurough.
Jan 31, 2019
Excellent friendly staff. No waiting.
Jan 30, 2019
Nancy was very quick to identify problem with my hearing aide and corrected it very quickly.
Jan 30, 2019
Excellent service performed
Jan 30, 2019
I don't understand this request. What are you looking for? Feedback about your web site or visit?
Jan 29, 2019
Professional, polite and kind people all around!
Jan 25, 2019
Dr. Raschack was very thorough, explaining everything as the exam progressed; his bedside manner is gentle and caring; he is easy to understand; I left understanding my treatment options and next steps and all of my questions were answered; ; the entire appointment process was well managed.
Jan 24, 2019
Super experience, great doc! Very through!
Jan 23, 2019
Every appointment I have ever had or service received has been very enjoyable . The entire staff that I come in contact with make me feel like I'm visiting old friends..
Jan 22, 2019
Your office and staff are great. All of my experiences there have went very well and the issue was resolved.
Jan 22, 2019
The wait is ridiculously long. If Dr. Robbins wasn't so good with my daughter, I would go elsewhere.
Jan 22, 2019
The appointment went well , we didn't wait long and the exam was great ,everything was explained.
Jan 18, 2019
I could not have asked for a better experience. The office staff was kind and helpful, and Dr C was very knowledgeable, asked lots of questions and listened to my answers with consideration and knowledge.
Jan 11, 2019
Thank you for everything. Happy someone finally listened to me and maybe some relief in sight.
Jan 10, 2019
Nancy did a quick and informational job to resolve my hearing aid problem
Jan 9, 2019
Was able to get our newborn in the same day we called! Service was great and the staff was wonderful with our 2 year old! As a nurse myself I am very critical. The staff here is very experienced. Highly recommend!
Jan 8, 2019
Nancy was great,in and out within a reasonable time.very satisfied
Jan 8, 2019
Very professional. Doctor Robbins diagnosed my problem and relieved my anxiety.
Jan 8, 2019
The associated at this office are so compassionate and take special care of each and every patient. The office personal are also very nice and helpful. I have enjoyed each visit I have had to have with all my children.
Jan 6, 2019
Dr. Hayes is the best. Very patient and understanding. Highly recommended.
Jan 5, 2019
Dr.C IS AWESOME! Staff is very helpful, knowledgeable, and concerned. I highly recommend them! I will never go any place else again.
Jan 4, 2019
Great place, very caring and fast service
Jan 4, 2019
Dr. Hayes was very informative to me and explained what she was doing in test and results.I was very pleased with Dr. manner.
Jan 3, 2019
Dr Chmielewska is excellent and the staff is efficient and friendly. I would not hesitate to recommend ENT Associates.
Jan 3, 2019
Friendly, professional staff; clear medical information provided, plenty of opportunity to ask questions. Would definitely visit the office again.
Dec 28, 2018
Throughout 2018 the care and compassion I received from Dr Robbins and staff is why I am doing so well today. I cannot thank them enough. Good tidings to all. Kenneth and Karen Moore
Dec 22, 2018
Great with kids. Love this office.
Dec 15, 2018
Nice office, friendly staff
Dec 14, 2018
I have been to many, many ENTs over the years. Most recently I've seen another local ENT for the past 10 months. I came to Dr. Reschak looking for a new ENT for a second opinion on a surgery but also to potentially transfer care. I am so happy I was recommended Dr. Reschak - he was fantastic, I felt important (he actually took time with me, did not feel rushed or "just another patient"), and I felt immediately like I could trust him. He explained to me in detail my CT scan/what it meant, treatment options, the entire procedure and what to expect... things you would hope for in a doctor but unfortunately are all too rare these days. Needless to say I scheduled my surgery with him and will be transferring care to him from here on out.
Dec 14, 2018
Nice inviting atmosphere. Very professional but not too much. 5 star practice.
Dec 13, 2018
Wonderful people! Very professional and very attentive and caring. I would not hesitate going back if I needed to.
Dec 11, 2018
It was a good visit I found out what I needed to know I was happy with my visit
Dec 11, 2018
Dr. Hayes was great she answered all my questions an I now have a good understanding of what my plan is
Dec 6, 2018
Nancy Albee provided excellent diagnostic services to determine and correct the malfunction which occurred with my Hearing aid
Dec 6, 2018
Dr. Reschak is a great doctor! He is very thorough, and I never feel rushed during my time with him. He answers every question I have, and makes sure I have an understanding of what is being explained to me. I highly recommend his services.
Dec 4, 2018
Enjoyed meeting and having Dr. Robbins and his staff treat my husbands ear problem. They got him in within 2 days after my Dr. called them. Definitely will recommend them.
Dec 2, 2018
The STAFF was great, Dr Robbins was excellent.
Nov 30, 2018
I was very happy with my visit. Dr. Chmielewska did a comprehensive evaluation of my problem, explained several possible procedures to me, and I felt 100 percent better after my treatment!
Nov 28, 2018
After seeing many ENT specialists in my lifetime, I have come to trust Dr. Robbins with my ear problems.
Nov 23, 2018
Everything was great do not need to change anything
Nov 22, 2018
i was very pleased with my first visit to ent I was greed with a pleasant smile and my wait time was outstanding they called me in early then my appointment time doctor Monita Chmielewska was very pleasant she made my visit that much more pleasant
Nov 16, 2018
It is wonderful to have the appointment reminders, etc available.
Nov 15, 2018
Very friendly staff and I felt comfortable being there.
Nov 13, 2018
Test was quick without any problem.
Nov 8, 2018
Your whole team is great! I appreciate how gentle you were with my 2-year-old. I will definitely recommend to anyone with ENT needs!
Oct 30, 2018
Doctor C is so nice to always help.
Oct 25, 2018
This was my first visit to ENT Associates-I didn't know what to expect. The staff was great. My appointment was with Dr. Reschak, I felt comfortable with him immediately.
Oct 25, 2018
I have always been treated very well in this office, the staff is very friendly and welcoming! The Doctors are Great!! I have recommended Doctor Robbins to many family members and friends!!
Oct 19, 2018
Dr. Robbins was great!! Awesome bedside manner for my little guy, made him feel comfortable. Very friendly and upfront about what he was going to do. Would highly recommend, especially for little children! Office staff very welcoming and friendly!!
Oct 19, 2018
I feel at ease with Dr Reschsk, totally trust his judgment,
Oct 17, 2018
Great Service, Knowledge and Expertise in all areas
Oct 12, 2018
From the minute I called to get an appointment to the time I left the office after seeing the doctor, I was treated with EXCEPTIONAL customer service from everyone!! Would HIGHLY recommend this office to everyone I know! Thank you, your kindness is much appreciated!!!
Oct 11, 2018
If I had to leave this survey a few months ago it would have been TOTALLY different. My previous experience had been HORRIBLE. However, this visit was with a new audiologist (Rachel) who was EXTREMELY professional. She made every attempt to resolve my issues and even allowed me to speak with an the office mgr. so I could voice my concerns regarding my previous few visits.
Oct 10, 2018
I liked the diagnosis and the tests came back well, but i still had questions. My ear condition didn't get better because the doctor said it would and I still got much more from the internet then i did here.
Sep 24, 2018
Took it upon myself to make this appt. with Dr.Robbins. He diagnosed my problem perfectly. After an appt. with family doctor, urgent care visit to no avail or relief.
Sep 23, 2018
I had an excellent experience . The entire staff were so nice, helpful, and totally professional.
Sep 21, 2018
Great visit thanks so much
Sep 18, 2018
Dr. Reschak was amazing! Easy to talk to and made me feel very comfortable. Very knowledgeable!
Sep 18, 2018
Very nice and went right to work and found out what was wrong and got me right out love this doctor and the way she runs things.
Sep 14, 2018
Appreciate the fast followup
Sep 13, 2018
I had a great experience at ENT Associates. All staff, including the doctors, were very friendly and made me feel at ease. Dr. Reschak was very thorough and I felt confident in his diagnosis. He did a great job of explaining why I was feeling the way I was. Overall it was a great visit.
Sep 11, 2018
Friendly, professional and really nice people. Dr. Robbins was great. Kind, friendly, funny very professional and informative.
Sep 7, 2018
Exemplary care and much appreciated
Sep 7, 2018
Your office was able to work me into the schedule quickly. Dr Chmielewska was extremely thorough in her examinatination of a large nodule on my thyroid. She addressed a secondary nodule that was ignored by a previous surgeon (not affiliated with this office). She went over and above by contacting the radiologist and verifying the primary nodule was not aggressive looking. She handled my case with urgency and did an excellent job with my surgery. I would highly recommend Dr Chmielewska and this office.
Sep 7, 2018
Staff and dr were all professional but friendly.
Sep 7, 2018
Great doctor's and staff, but always a wait.
Sep 6, 2018
This was my first visit to ENT and it was a very pleasant first impression. Staff was friendly and doctor was super and personable. Hearing test tech was also great. No wait time, prompt and professional.
Sep 6, 2018
I had a long wait but they apologized profusely. They were very short staffed. I can understand that and happy they told me why it took so long.
Sep 5, 2018
We had a great experience here. The support staff are exceptional and caring. We got into see the doctor right on time and got all of our questions answered. Couldn't have asked for a better appointment.
Sep 5, 2018
My experience was great the staff was very professional and my appointment was prompt
Aug 31, 2018
Dr. R is excellent. I saw him a year ago for a different problem. This time also, he seemed to know what is causing my issue. Hopefully the meds will work
Aug 30, 2018
Was very impressed with the staff, very friendly. Did not have to wait long for the doctor. This was my first visit and I thought Dr. C was very thorough.
Aug 27, 2018
Always prompt, friendly service. Considerate of patients time.
Aug 22, 2018
I LIKE DOCTOR ROBBINS VERY THORAL TAKES HIS TIME WITH YOU. PLUS LETS YOU ASKED ALL THE QUESTIONS YOU WANT. I TELL EVERYBODY ABOUT DOCTOR ROBBINS. IF THEY NEED A E N T PERSON
Aug 21, 2018
I enjoyed my experience in the office. Everyone was nice and helpful.
Aug 18, 2018
Thank you..it was a pleasure to meet Dr. Robins
Aug 17, 2018
Great service! Dr. let you know what he was going to do before he did it. Courteous and very pleasant.
Aug 17, 2018
Very friendly, caring , helpful, explaining everything step by step . Great staff and Dr is Great . I would recommend to all my vocalist friends !
Aug 15, 2018
In my case, everything went fine.
Aug 10, 2018
I had a very nice, welcoming experience. This was my first visit with this office. Dr. Hayes was very friendly and compassionate.
Aug 9, 2018
You took care of me very well I am very happy but the only thing that I was a little discouraged about what’s happened to wait over an hour just to get my hearing checked now I understand they only probably have one room where they can do that but if my appointment was for 3 o’clock .That room should’ve been available thank you
Aug 7, 2018
Working with Nancy in Audiology was wonderful. She listened to my concerns and worked with my hearing aids until I was satisfied. Nancy also talked with me about the newest technology which would allow me to have privacy when talking on my cell phone. No more turning the phone to the loudest setting or putting the phone on speaker to talk with others. I cant wait to get my aids that have bluetooth capabilities so I will be the only one to hear my phone calls. Thank you so much Nancy!
Aug 3, 2018
Dr. Robbins was amazing. He was warm, personable, and genuine. He thoroughly explained the laryngoscopy procedure as he did it, and he was just as thorough as he explained the diagnosis and treatment to me. The staff were all courteous and the communication between the staff in the front and the clinicians and doctors in the back was well coordinated and the entire practice ran efficiently. I was definitely impressed.
Aug 1, 2018
I was very pleased with Dr. Hayes and all the staff. I left feeling far better than whe. I came in.
Aug 1, 2018
The nurse was very nice and the doctor was very nice. He knew what was wrong and correct the problem right away. Thank you very much
Jul 31, 2018
Excellent doctor and a very friendly environment
Jul 25, 2018
Last week I met Dr. Chmielewska in the middle of the night to stop a major bleed post tonsillectomy as see was on call for the hospital. I was not originally a patient of this office but I am now. She was so comforting and thorough even in a chaotic and emergent situation. She explained everything quickly and efficiently when needed and made sure to take the time when things settled down to go back over information more thoroughly. Her kind personality has made my recovery a lot easier and to say she has incredible bedside manner would be an understatement. If only I could go back in time and have seen her for the original surgery! I was also checked in on by Dr. Robbins when Dr. Chmielewska couldn't be there the next day after surgery. He is also a very kind man with exceptional bedside manner. You can tell the physicians in this office love what they do and are meant to be doing it! I heard the staff interacting with children while at my follow up and they seem to be very family focused. They have a beautiful office and a kind and efficient staff as well.
Jul 25, 2018
Excellent staff and excellent personnel
Jul 25, 2018
Thank you for the reminders in email and text messaging.
Jul 19, 2018
Staffs performance and interactions were professional and courteous.
Jul 19, 2018
Saw me in a timely manner. Much appreciated
Jul 18, 2018
Very friendly and caring staff!
Jul 16, 2018
My audiologist is Nancy. She was very helpful resetting my hearing aids. She also took the time to explain how the app works. Very friendly and helpful.
Jul 15, 2018
Loved my experience here....i got in quick and Dr Hayes was very thorough and professional...
Jul 11, 2018
My last appt. was very informative and efficient & I'll be looking to a return visit, Dr. was very through and answered all my quesion's, & staff was very courteous and my visit was short with a short tome in waiting room.
Jul 7, 2018
Top most, office staff and assistants friendly efficient and kind. Loved that you could actually talk to a person and dial right into office in an emergency. Dr. Robbins top drawer doctor and explained everything. Everyone seemed to like their job and it showed.
Jul 5, 2018
I was treated very well. And we have a plan going forward for the issue at hand. You we the first of other To suggest a cause for the issue.
Jul 3, 2018
I was anxious about my appointment but it all went well.
Jun 29, 2018
The office, the staff and the doctor who I seen, was all exceptionally friendly, very nice, will recommend to all my family and friends, thank you
Jun 29, 2018
Very thorough exam..great bedside manner..answered all my questions
Jun 27, 2018
Very good experience. No rush, Doctor Robbins took plenty of time to discuss my issues and a plan to help me.
Jun 26, 2018
Follow up visit after surgery on my right ear..
Jun 25, 2018
I love the doctors in this practice. I was a patient of Dr Marchetta and he was wonderful. When he retired I was a little concerned about who my new doctor would be. I am now a patient on Dr Reschak and I love him. He is very caring
Jun 19, 2018
Dr Chmielewska is an amazing doctor. She is kind and compassionate. She takes the time to listen to my concerns and is very thorough. The wait is short and staff are efficient.
Jun 18, 2018
Absolutely love this company!! They were so sweet to my kids! My one year old Noelle held her hands out to the Doctor and he held her the entire visit then walked around the office showing her off!
Jun 15, 2018
Dr. Reschak is great, and knows his stuff. My son came in with a broken nose and Doc was able to figure out what was broke and where very easily. My son unfortunately has to have surgery next week, but we are grateful Dr. Rechak will be doing the surgery.
Jun 14, 2018
I had a tune up for my hearing aids. Nancy Albee was great as always. My hearing aids were made new again and I got some parts for them. All the staff is very helpful, friendly, and professional.
Jun 11, 2018
I found Dr. Robbins and his staff to be wonderful! They were all so kind and helpful, and made me feel comfortable.
Jun 10, 2018
I came in, hoping for the best & expecting the unknown, & surprise, I was treated EXTREMELY well by everyone connected with this practice, from the time in the door until the time I left.The front office is great ,and the procedures, testng and care were definitely beyond my expectations. They were great!
Jun 9, 2018
I was totally pleased with my visit. Dr C was extremely thorough & informative. I found the office staff to be friendly & helpful.
Jun 8, 2018
I like the doctors there and the staff
Jun 5, 2018
Smooth and Satisfying Patient Experience!
Jun 4, 2018
Professional & friendly. Short wait time.
Jun 1, 2018
Professional and caring staff and doctors. Always do their best to improve my hearing capabilities and explain my situation, expectations and limitations. Dr Robbins is my doctor and I highly recommend him to all my friends and family. No one has been disappointed with their visit.
May 31, 2018
Very friendly office staff Dr. Hayes was very nice and explained everything she was doing she also has a gentle touch which i greatly appreciated!
May 31, 2018
I was greeted warmly by front desk personnel. I didn't even get papers filled out before being called to back. My experience with Dr. Hayes was pleasant,as was my experience with audiology.
May 31, 2018
Dr. Chmielewska was very professional and thorough in my exam. I did not feel rushed and all my questions were answered with appropriate details, even personally walking me through my sinus scan, that she made available, so I could visually see the nature of my condition. Dr. Chmielewska respected my own preferences for the treatment options available to me, and I felt supported that the Dr found my opinions valid and appropriate given my circumstances and past experiences. I thoroughly enjoyed my visit! Thanks...
May 31, 2018
Nice clean office, fast service and great doctors.
May 31, 2018
I always love it when I'm seen on time for an appointment.
May 30, 2018
Very efficient from check in to check out. I would recommend your service in a minute. Thanks Frank Horvath
May 28, 2018
Staff was amazing and friendly and made my daughter feel comfortable and also have fun... Great experience
May 17, 2018
I believe ENT Associates deserves a five star rating. They are always friendly but still professional. After seeing my doctor, Dr. Robbins, I feel like I have visited an old friend and feel very confident in his exams and what he tells me.
May 15, 2018
Excellent customer service!!
May 11, 2018
Nothing to review everything was fine, I will give your service 5 *****.
May 10, 2018
always great service.People friendly considerate of your time. Solves problems. Appreciate Dana
May 1, 2018
Dr Reshak is always interested in what I have to say. He truely wants to help. He explains everything so I understand 100% of what I need to when I leave.
May 1, 2018
Great place,everyone very friendly. Not a long wait to get back to see the Dr,and thats was GREAT.
Apr 30, 2018
I had a 1:15 pm appointment, saw the doctor about 1:45 pm, which now days is not unreasonable. Dr. Reschak was very pleasant chair-side manner. He explained each procedure before doing procedure. My earwax problem was resolved. He also instructed me on what I needed to do to prevent another problem. Office personnel was friendly, respectful, and helpful. I was very impressed with my visit.
Apr 13, 2018
Very kind,courteous and proficient doctor and staff. The doctor took time to educate and show me pictures of an upcoming surgery.
Apr 12, 2018
We had a very pleasant experience. The staff was very helpful and made us feel comfortable and answered all our questions. Dr. Reschak made me feel comfortable and explained everything so well. He took time to answer my questions and we didn’t feel rushed in our appointment.
Apr 11, 2018
I felt that the staff and doctor made me feel very welcome and right at home in your office. I was very impressed how professionally the office was run and how nice and friendly everyone was to me.
Apr 10, 2018
I really like the new doctor, she is very friendly and very professional.
Apr 9, 2018
My Family had a wonderful experience with The ENT Doctors and staff. They exceeded my expectations by a long shot. Thank You!
Apr 7, 2018
We saw Dr. Reschak to get my son's tubes in and from the consultation to surgery and follow-up, the doctor and office staff have been amazing!
Apr 4, 2018
Friendly staff and Doctor. Got right in. I actually enjoyed my visit today! Looking forward to my next visit.
Apr 4, 2018
Great staff!! Excellent Physicians that have top notch bedside manner and truly care about their patients! Enough cannot be said about this group!
Mar 28, 2018
Everything was great. Thank you
Mar 23, 2018
ENT Associates has totally changed the way our youngest child views going to the doctor. Appointment times are kept on schedule and the wait is always minimal. The office staff is extremely knowledgeable, friendly and easy to work with. The office itself is always clean and well kept. We truly appreciate the way ENT Associates do business!
Mar 22, 2018
I rate u 5 stars because that is what u earned through service diagnosis and making it possible to hear birds chirp in the morning lol thank you!
Mar 22, 2018
I've brought all of my kiddos here (1 for ear tubes, 2 for lip/tongue ties) and I'm always impressed and thankful for Dr. Reschak and his assessment and treatment.
Mar 21, 2018
I was treated very well by all staff. The Dr. waited to here what I had to say and after exam gave a specific succinct treatment plan which I intend to follow.
Mar 19, 2018
Very welcoming and professional
Mar 17, 2018
It’s always a weight off my shoulders after coming in. All the staff is amazing and thorough and have always taken excellent care of my son!
Mar 16, 2018
Good visit, helped my issue.
Mar 16, 2018
better,but still a work in progress
Mar 13, 2018
We had a long wait. Otherwise OK.
Mar 12, 2018
Very short time once in room to see Dr. Staff and Dr very pleasant and professional. Highly recommend.
Mar 7, 2018
My daughter, Morgan was very happy with the Audiology appointment. She is excited to pick up her Green/White Spartan ear molds. Go Green!
Mar 7, 2018
This is a very friendly and timely office. I have not had to wait for long periods of time in the waiting room. The doctor I have seen is very responsive to my needs and listens to my concerns well.
Mar 6, 2018
Left the office in a bit of shock with several questions that I would like to ask now regarding my hearing loss. I was not prepared for the results and was a bit confused.
Mar 1, 2018
The staff and Dr Robbins were extremely professional and very easy to understand.
Feb 28, 2018
Great--on time and everyone is friendly! Of course I have been seeing Dr. Robbins for years and I have great respect and confidence in him!
Feb 28, 2018
From the time I walked in the door till the time I left, everyone I encountered was professional, friendly and efficient.
Feb 24, 2018
I am very pleased with Dr. Reschak, and his staff. I came in to have him look at a suspicious lump in my throat, and he was very nice and patient with me, as I had a lot of questions and was nervous about the procedures they were about to perform. He was very thorough with explanations when I asked him to explain, and I didn't feel rushed like I normally do in most doctor offices, as if I'm an inconvenience. The facility was very clean and everyone was nice and very willing to help. I would highly suggest this office!
Feb 22, 2018
Very happy with the service. Doctor's and staff very professional.p
Feb 21, 2018
ALL I CAN SAY IS DR ROBBINS HAS BROUGHT ME A LONGGGGGG WAYYYY. I GUESS YOU HAVE SINUS YOU WILL HAVE PROBLEMS. BUT I AM VERY GRATEFULL TO HIM. THIS HAS BEEN A LONG BATTLE FOR ME AND I AM SEEING THE LIGHT. THANK YOU DR ROBBINS OF COURSE I WOULD REFER DR ROBBINS
Feb 21, 2018
Wonderful experience, as always!
Feb 20, 2018
Excellent service. Excellent staff. Comfortable waiting room.
Feb 17, 2018
Dr was late. Felt I was barely looked at. Had her diagnosis before she saw me
Feb 15, 2018
Very good experience. I was seen on time
Feb 14, 2018
Doctor and staff were wonderful to my wife and I. Many thanks. I left with positive thoughts.
Feb 9, 2018
Everyone was very professional and efficient. No wasted time, lots of good information.
Feb 8, 2018
Dr Reshak is a good listener, very smart, friendly, knowledgeable, and explains thoroughly what he is doing throughout the physical examination. He understood my condition very well and explained the steps we needed to take in order to determine the best solution. The staff at his office were all very helpful and pleasant to work with as well. They were able to answer all my questions and make sure I knew how everything was being planned for my treatment.
Feb 6, 2018
This was a great experience with friendly staff, and a knowledgeable physician. The office was clean and professional; the staff smiled, and the appointment was on time and efficient. Highly recommended.
Feb 6, 2018
I had a very pleasant experience at the office. Your staff was kind and courteous.
Jan 29, 2018
Very friendly and prompt service. No extended waiting is awesome!
Jan 28, 2018
Pleasant staff. Dr Raschek was wonderful.
Jan 26, 2018
I was in to see Dr. Reschak for an ongoing sinus problem. He was very pleasant to talk with. He showed me my scans and was very through going over everything in terms I could understand. When it came to treatment he wanted to go other routes before even thinking surgical treatments. I was very pleasantly surprised by how happy I was with this appointment. Will definitely refer friends and family. Thank you to Dr. And Staff
Jan 18, 2018
My first visit and I was so impressed! Everyone was very nice & very helpful! Dr Robbins was nice & very knowledgeable...and sat down to talk to me at my level!
Jan 11, 2018
Five star - - - Service was and has always been excellent. Waiting time is never long. Patient care is great! The staff is very pleasant and professional. Everything was explained. And all questions were clearly answered.
Jan 11, 2018
Very nice staff, and Doctors
Jan 10, 2018
I was very happy for the expeditious handling of my case. The office staff was efficient and pleasant. All in all it was a much more calming time than I feared. Thank you
Jan 8, 2018
We appreciate you fitting us in last minute, but waiting in the back room for almost 1 hr is not right. If I didn’t have 💯 trust in the drs at this facility......
Jan 5, 2018
I was very pleased with Dr. Robbins. He took time to explain to my husband and myself my situation and my options. I was also happy that he referred me to a University of Michigan doctor who has more experience with the type of tumor I have.
Jan 5, 2018
Great service. We had an appointment for my 5 y/o son to get ear wax removed. There was minimal wait time in the lobby and only 2-3 minute wait time in the patient room. Dr. Reschak was very good with my son, explained things to me, was patient, and very kind over all. Excellent efficiency and bedside manners. As a physician myself I will be definitely referring patients to him.
Jan 5, 2018
Dr. Robbins is very professional and through in his examinations. He take time to explain your conditions in a way that you can understand them.
Dec 29, 2017
Thorough, professional and respectful. I feel like I'm going to get the answers I'm looking for.
Dec 22, 2017
Very informative. Good experience. Great staff.
Dec 22, 2017
Great staff. Very helpful and explained things thoroughly so we understood everything.
Dec 19, 2017
I highly recommend ENT Associates. Yesterday was my first visit. I had previously visited a different ENT Doctor who diagnosed quickly, explained little, dismissed my issues, and felt no need to recommend any further course of action. At ENT Associates, Dr. Reschek was thorough, kind, explained things in terms I could understand, and set out some diagnostic testing to see further into my ear issues. I was so very pleased.
Dec 19, 2017
Completely satisfactory appointment and exam. Dr Robbins and Staff were friendly and professional. I felt very comfortable.
Dec 12, 2017
The staff at ENT Associates are very friendly through your whole visit. Dr. Robins takes time to explain everything and makes sure you understand.
Dec 11, 2017
Everyone was so nice. Dr and staff were highly professional and I would recommend them without a doubt!
Dec 8, 2017
This is one of the best ENT office I have been to and I have been seeing ENT's since I was 5 and this office has a very friendly office staff and very nice and polite doctor's... I have only been there a few times but I would still refer my family and friends to this office....
Dec 8, 2017
The staff at Ear, Nose, Throat & Plastic Surgery Associates were courteous, friendly and efficient. They made my appointment pleasant and informative. Dr. Robbins was knowledgeable and explained my situation very clearly in simple language.
Dec 6, 2017
Great regular Routine visit for my Coclear nucleus 5 implant
Dec 4, 2017
Dr. Robbins was extremely compassionate and professional. I highly reccommend him!
Nov 30, 2017
ENT is a well run facility with proficient staff members.
Nov 30, 2017
Very professional and caring staff. Service was prompt and doctor was very knowledgeable.
Nov 29, 2017
Doctor Chmielewska was so great with the kids. They adore her. She tried conservative treatments before jumping into doing surgery.
Nov 29, 2017
Very professional and thorough. Addressed all of our concerns and explained things simply. We were seen within 5 minutes of our scheduled appointment time, too!
Nov 29, 2017
Everything was First Class! From the front desk greeting to walking out the door to my car!
Nov 22, 2017
I have a great doctor. I get wax removed from my left ear every six months. My previous doctor made it a painful experience. Here it was painless and everyone is wonderful.
Nov 22, 2017
AWESOME! The doctor was so nice and he shook my hand and just mad me feel at ease.
Nov 22, 2017
Everyone was amazing from the front desk to the doctor. When my 6 year old walks in scared and leaves wishing Dr C could be his “all the time” doctor, that says something.
Nov 20, 2017
I was very pleased with all facets of my recent visit. Dr. Robbins and Nancy were very friendly and professional in explaining my hearing situation. Office personnel were also very friendly and courteous. The office atmosphere is very warm and inviting. Nicely done team!
Nov 14, 2017
Made an appointment to have the wax build up removed from my ears.
Nov 13, 2017
I was able to secure an appointment more quickly that most specialists and was very gratified I did, as my treatment is time sensitive. In other words, had it been one more week, I may have lost my hearing!
Nov 11, 2017
Dr. Hayes was wonderful with our daughter. She explained everything to me and made me feel comfortable with our decision proceeding with surgery. All the staff were great as well treating our daughter excellent.
Nov 10, 2017
wait time was bearable. once in the office the Dr was thorough and explained everything so I could understand what the problem was.
Nov 8, 2017
This is the best run office I have ever been too:) the staff was all very friendly and helpful and just on top of their game.
Nov 2, 2017
Wonderful customer service by both the support staff and the Doctor.
Nov 1, 2017
Friendly, knowledgeable staff
Nov 1, 2017
very good service, short wait time, friendly office workers.
Oct 30, 2017
It was a very pleasant experience. Wonderful workers there.
Oct 27, 2017
Everyone was thoughtful, pleasant and supportive. It was a nice experience.
Oct 26, 2017
The Doctor was so patient with our 2 year old. He made it a game, and addressed all of our concerns without a single tear from our little guy!
Oct 25, 2017
The appointment was for my daughter and Dr Reschak took a great deal of time listening to and explaining everything. He offered follow up care and made us feel important and welcome.
Oct 25, 2017
Very Timely did not have to wait long.
Oct 19, 2017
Didn't have to wait long to be seen. Although I was very nervous, Dr. Robbins was patient with me and answered all my questions. I felt confident that Dr. R. is an excellent doctor and I am getting the best care ! I was handed off to two other staff who answered all my questions and made me feel they were listening.
Oct 18, 2017
I appreciate the only presence however it should have been explained or offered upfront. I inquired about online options. Otherwise everything was great!
Oct 11, 2017
Caring staff from start to finish.
Oct 9, 2017
Dr.Hayes is a great ENT doc! Would highly recommend to anyone looking for a next level ENT physician.
Oct 9, 2017
Incredibly professional and courteous staff, beautiful office, and exceptional doctors. Very impressed with Dr Reschak, his bedside manner, his knowledge and ability to discuss our issue and recommended procedures. He’s great with children - our 2 year old was his patient and she warmed up to him well. Great group of healthcare professionals!
Oct 7, 2017
The entire staff was very pleasant and informative. Every question I had was answered so I could understand. I never felt hurried and almost no waiting time.
Oct 6, 2017
rating = Very Good Nothing to change this visit
Oct 6, 2017
After caring for three (3) generations of my family; Dr. Marchetta has taken a well earned retirement. Needless to say I was somewhat apprehensive to meet my new physician Dr. Chmielewska. I should never have had a doubt Dr. Marchetta would leave us in good hands! Hats off and thank you all.
Oct 5, 2017
Dr. Robbins has taken care of my every needs. I have every confidence in the world with him
Oct 5, 2017
Great same-day appointment for a new patient. Very friendly and professional.
Oct 3, 2017
I had a sinus procedure done and felt I was in professional hands through the entire thing. Very pleased with the results of the surgery..
Sep 28, 2017
Excellent care, excellent staff and doctor.
Sep 24, 2017
I love the way the entire staff treats the patients
Sep 22, 2017
Professionals, one and all. From the front desk and throughout the exam-
Sep 22, 2017
I appreciate the office when we've gone to appointments in the past, but this visit did not meet my expectations. I had a follow-up with my three-year old and was arrived early (that's on me) for the appointment time. I then waited an additional 42 minutes past our original appointment time before being taken to a room. With a three-year old. The doctor asked why I was there and I was a bit flummoxed - it was simply a scheduled follow up appointment that had been made to seem 'required' at our last appointment. I expressed what I was concerned about - though I wouldn't have made an appointment to be seen because of those. I was confused that he wasn't aware I was there for a follow-up at his office's request. When at check out I was told to make another appointment for six months, I declined because I didn't feel like it had been necessary this time. Overall, I felt while I sat there that appointments for kids with a short attention span should be scheduled accordingly -- it really was challenging and frustrating to wait over 50 minutes (10 of those were me being there early). I found myself thinking why they work so hard to ensure you're on time with the text and email reminders if they aren't going to run on time.
Sep 20, 2017
I am very pleased with the service I have received from your office. The staff have been very professional, courteous and wonderful. I can only hope I will be able to continue with the office on the Choice Program with the VA. Thank-You for all the Help.
Sep 15, 2017
Got me in on very short notice when I needed treatment.
Sep 15, 2017
I was pleased with the information I received at my appointment
Sep 15, 2017
So happy I found Dr. Robbins and his staff! His wife is an amazing lady!
Sep 7, 2017
Everyone in the office made me feel very comfortable.
Sep 4, 2017
Dr. Robbins and his staff have been very professional and curtious through out the procedure process.
Aug 31, 2017
My initial thoughts on this office were great. The office visit was timely and effective. My problem was solved. However, it was a temporary fix. A week or so later, the problem in my ear had returned. I called the office on a Wednesday to seek direction, hopefully there was something they could prescribe to solve the issue. I called back later that afternoon to be told that it takes 24 to 48 hours to hear back. I heard back FIVE DAYS later. No good reason given when I called and spoke with the same person I talked to twice on the prior Wednesday. It was like I was interrupting her day. A prescription was sent in for Flonase, to use twice a day. Turns out is is the same dosage as what I got over the counter and had been using. It only saved me a couple of bucks.
Aug 30, 2017
All staffing was nice besides Dr Robbins. He was very rude and snotty. It seems as if he doesn't like kids or he is just there for a check. Wouldn't recommend this Doctor to anyone I know or even a stranger off of the street.
Aug 27, 2017
Dr Robbins took great care of my newborn! He took the time to explain the simple procedure and made us feel at ease
Aug 26, 2017
My newborn daughter was referred for tongue tie causing some issues feeding. The staff accomodated us with a same day appointment and procedure to get us back on track. Dr was thorough but prompt and we walked out very happy.
Aug 24, 2017
The staff was very kind to me and my daughter, and I was well informed!
Aug 24, 2017
Very pleased with this doctor and his staff. Doctor was very thorough with questions and reading my history. Staff was very efficient. Thank you.
Aug 22, 2017
Dr. Robbin was very patient wit me. He explained very throughly.
Aug 21, 2017
Not sure what this means, but I do like the doctor and the office staff. My name is Marsha McLean
Aug 16, 2017
Dr Chmielewska is fantastic. She has a great bedside manner. She found the problem instantly that doctors struggled with for a year. The treatment helped. The office is efficient and staff are friendly. Wait times have always been under 10 minutes.
Aug 15, 2017
It was my first time to see Dr. C. She was very attentive to my situation and made me feel comfortable speaking with her. I did not feel like she was condescending, or unsupportive like other doctors I have seen in the past( not at this office) She suggested a new med for me based on good questions she asked about my nasal conditions. I feel like I am in good, capable hands. Dr. Marchetta would be very pleased that I am one of her patients now.
Aug 15, 2017
Very friendly and welcoming office. I was very comfortable and all of my questions were answered. I would refer any of my family and friends there.
Aug 3, 2017
I liked everything about the visit! Not much waiting, the pleasant people there, the cleanliness of the office! The people were very helpful and Dr Robbins explained things to me! I did want to ask a few more questions while I was there but I forgot them! I wanted to know if my hearing will get worse and also if and amplifier would work for me!
Aug 2, 2017
Definitely five stars very clean office everyone was very nice and I feel like finally got my questions answered
Jul 31, 2017
The staff is always great and caring
Jul 28, 2017
The staff and doctor both were absolutely fantastic. My daughter, who's only 1, can be difficult to wrangle, but they were kind, understanding, and silly to get her to work with them. Our doctor even read her one of her favorite books to get her to calm down. The medical advice was really wonderful, and I can't recommend this ENT enough. Thank you again!
Jul 28, 2017
Great office! Staff is very professional!
Jul 25, 2017
It was an awesome experience. The office and procedures, so well organized. The staff has great chemistry, energy and efficiency. I'm Andrew's mom, and I feel very fortunate that he's being cared for by this office.
Jul 25, 2017
Nice clean office. Reception staff and audiology tech were super nice. Wait time was long. Dr explained well, nurse, not warm.
Jul 24, 2017
VERY friendly and professional. Explained issues and possible resolutions and consequences. ALL questions were answered completely and full information provided. I was very pleased.
Jul 21, 2017
This is a very efficient, friendly office.
Jul 19, 2017
All the workers are very friendly and helpful. They answered all my questions and made me feel comfortable from the moment I walked in.
Jul 18, 2017
my first visit with you was very good, you were kind, clear, and understanding with me. I will keep you if am in need agan.
Jul 17, 2017
Everyone was very friendly and most important my appointment was on-time.
Jul 17, 2017
Awesome visit. Very informative. Wish I would have had information explained like that from other Dr's before from another place.
Jul 16, 2017
Top notch, professional, and personable care - from the doc's, from the nurses, from the assistants, and the admin personnel!
Jul 6, 2017
Very friendly staff and Doctor
Jul 6, 2017
Great experience. Everyone was very friendly and professional.
Jul 3, 2017
This was my first visit and I was Impressed and pleased with every part of it. Thanks for asking.
Jun 29, 2017
Prompt and friendly every visit. The team takes the time to make my 20month comfortable and happy.
Jun 29, 2017
As in the past I was very pleased with the appointment being on time. I know that can be a challenge at times when another patient needs more time than planned for, but know that if I was that patient, I would be taken care of and not rushed. I am pleased that so far the treatment that he preformed on me is working for me. I can hear more clearly and the echo has pretty much disappeared. Thank you so much.
Jun 27, 2017
This was my first visit to see Dr. Marchetta. Office staff and Dr. Marchetta were friendly, attentive, and informative. Most importantly, on time!
Jun 17, 2017
The visit was very timely and the staff were very kind. Great doctor office experience. Thanks!
Jun 15, 2017