Star Star Star Star No Star 15 Reviews



StarStarStarStarStar  —    (Patient since 2017)

Up to date services. Knowledgeable staff. Dr Fagan is easy to talk to and explains what is going on in easy to understand terms.

StarStarStarStarNo Star Friendly and knowledgeable staff, good selectio... —    (Patient since 2017)

Friendly and knowledgeable staff, good selection of glasses. Been with them for 3 years and wouldn't change!

StarStarNo StarNo StarNo Star Horrible they don't care about your time —    (Patient since 2017)

Horrible they don't care about your time

StarStarStarStarStar Intake fast and professional —    (Patient since 2017)

The intake was speedy and professional, but also personal and pleasant. I look forward to my next appointment.

StarStarStarStarStar  —    (Patient since 2017)

Everything as far as the office visit and the ordering of the new glasses was fine. For the second time in 3 or 4 years when I pick up my new glasses they were not made correctly and had to be sent back and remade. That has been the only problems.

StarStarStarStarNo Star I have been coming to Dr Fagan for almost 9 yea... —    (Patient since 2016)

I have been coming to Dr Fagan for almost 9 years and it has always been a good experience.

StarStarStarStarStar Great people. —    (Patient since 2016)

Professional, courteous and friendly.

StarStarStarStarStar Office Staff —    (Patient since 2016)

Nice and polite office staff

StarStarStarStarStar 15 years and counting —    (Patient since 2016)

I've been a client of Dr. Fagan's now for 15 years. He is a thoroughly professional and highly skilled optometrist. His office is always well-run, and his staff is always friendly and knowledgeable about how best to use my insurance benefits. His opticians have changed over the years, however they too are always top-notch and easy to get the exact product you need from. We have never had any problem, and our needs have always been met here. We could not ask for more and will be coming to Dr. Fagan's for 15 years more -- if we are all still here!

StarStarStarStarStar Friendly technology  —    (Patient since 2016)

The technology is top of the line and the staff is friendly.

StarStarNo StarNo StarNo Star The office visit was good , however the Dr. did... —    (Patient since 2016)

The office visit was good , however the Dr. didn't see my toddler son, which I really wanted to get his eyes checked. Overall the eye exam and the Dr. went well. I gave only 2stars because the materials being used to make the glasses/lenses apparently are very poor quality plastic. I had to take back the glasses 3times and even after changing frame because we thought that is what was creating a rainbow effect, still I am seeing a rainbow through the lenses. At this point I kept the glasses and hope the rainbow doesn't affect my vision! I also, for got to mentioned I order and paid the extra to have the lenses made with what is suppose to be higher quality plastic(polycarbonate)

StarStarStarStarStar Very nice and professional. We even joked and l... —    (Patient since 2016)

Very nice and professional. We even joked and laughed a little. Quick to get new glasses. Recommend them to everyone. Thx Dr. Fagan and staff.

StarStarStarNo StarNo Star Everything was fine until... —    (Patient since 2016)

Everything was fine until time to leave and I was told my total would be $30 for the picture of the eye procedure instead of $20 like the paper I signed said. The receptionist simply stated it should say $30, but it clearly said $20. Of course there was nothing I could do about it then as the procedure was done. $10 more may not seem like a lot, but as a single mother of four even the $20 was a lot for me. For this reason not only will I never go back, but I will not recommend anyone to either

StarStarStarStarStar I personally love Dr Fagan and his team.  —    (Patient since 2016)

I personally love Dr Fagan and his team. They are very thorough especially when you're having an issue with something going wrong with your eyes (aside from needing glasses/contacts), they actually cared when I came in with pain and pressure behind my eyes and no matter how long it took, they were willing to run me through all of the tests available to find out what's wrong. The staff are always really friendly and of course I find it amusing that the guy Hunter who does the glasses has a lot of patience and he looks just like the guy on The Office (U.S.) John Krazinski.

StarStarStarNo StarNo Star I didn't use online service finding this doctor... —    (Patient since 2016)

I didn't use online service finding this doctor