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"Great experience"
Patient has dementia and the staff was very patient and understanding with her
(patient since 2025)
"Very Professional Will return in"
Very Professional Will return in the future
(patient since 2025)
"Wisdom Tooth Extraction"
I am new to the area and the reception I received on the phone when first booking my appointment was very cordial and inviting. I had a decaying wisdom tooth removed. Dr. Keeney was very explicative each step of the process explaining what could happen (both best & worse case scenarios) along with w ...
(patient since 2024)
"Very Professional!! "
Dr.Phelps and staff took very good care of my daughter and made her fell completely comfortable having her procedure done.
(patient since 2024)
"Excellent service i recommend 💯 thanks for the..."
Excellent service i recommend 💯 thanks for the good service my son after surgery he recovered well.and doctor call to checking on him and ask how he was doing thank you so much
(patient since 2024)
"Procedure went well and staff was very help"
Procedure went well and staff was very helpful
(patient since 2021)
"The service was excellent !! Dr. Phelps provide..."
The service was excellent !! Dr. Phelps provided the service he said he would, no pain and I had no pain!! Everyone was very professional but they did not tell me their names.
(patient since 2001)
"Dr. Phelps and staff are friendly, informative,..."
Dr. Phelps and staff are friendly, informative, and compassionate. Great people, great practice!
(patient since 2024)
"Everyone is nice and professional. Dr Phelps ex..."
Everyone is nice and professional. Dr Phelps explains what’s happening to make procedure less stressful.
(patient since 2021)
"I had a very positive experience . I was out in..."
I had a very positive experience . I was out in less time than expected with very little discomfort.
(patient since 2000)
"Tooth Extraction ls"
Had three extractions in a month and did not experience any pain or discomfort. All necessary information and instructions were precise.
(patient since 2010)
"My son had 2 tooth extractions, The Best Service B"
My son had 2 tooth extractions, I walked out to move my car after everything was thoroughly explained and not even 20 minutes later he was finished!!! He never complained about pain and he was just fine, the oral surgeon and staff were very professional and helpful!!!
(patient since 2024)
"Awesome group "
Awesome service , Dr . Maynard Phelps & his staff was great. I will definitely recommend his services . Thank you!
(patient since 2019)
"Everyone was nice and they made you feel very c..."
Everyone was nice and they made you feel very comfortable.
(patient since 2024)
"I have always had excellent service and care, w..."
I have always had excellent service and care, while at Dr Phelps office. From checkin to being discharged. I would highly recommend Dr Phelps and staff, at the Sandston office.👍
(patient since 2019)
"Staff was very friendly and professional"
Staff was very friendly and professional
(patient since 2024)
"From telephone calls to front desk to sitting i..."
From telephone calls to front desk to sitting in the chair (which is terrifying for me), nothing but smiles, support and comfort. Thank you.
(patient since 2019)
"Great service professional clean easy to find a..."
Great service professional clean easy to find and very informative.
(patient since 2024)
"Friendly staff. Excellent dental surgeon.No pa..."
Friendly staff. Excellent dental surgeon. No pain getting teeth pulled. Highly recommend.
(patient since 2022)
"Great experience"
They staff and doctors were very polite, understanding of my situation, and educated on the the issue I have.
(patient since 2024)
"Instructions, service all A++"
Instructions, service all A++
(patient since 2005)
"Staff was very nice, clean office and very effi..."
Staff was very nice, clean office and very efficient once we were in the back.
(patient since 2024)
"Excellent care and service!"
Excellent care and service!
(patient since 2021)
"Thank you for good, quality customer service."
Thank you for good, quality customer service.
(patient since 2024)
"Very professional and customer oriented. The en..."
Very professional and customer oriented. The entire staff was polite. Yes, I would recommend this practice.
(patient since 2024)
"In and Out!"
I had a tooth extracted and showed up to my appointment about 15 minutes early. By the time I was scheduled to have my tooth extracted I was already done and on my way back home! Great service and very thorough explanations through the process.
(patient since 2019)
"Everyone was very polite ,professional and e pl..."
Everyone was very polite ,professional and e planned everything in great detail … very responsive when I called after my procedure
(patient since 2024)
"I recently had a positive experience at Virgini..."
I recently had a positive experience at Virginia Oral & Facial Surgery. From the moment I walked in, I was greeted with kindness and professionalism. The staff was thorough in explaining the procedure and made sure I was comfortable every step of the way. The surgeons were not only skilled but also ...
(patient since 2024)
"Staff and doctor are the very best. Efficient,..."
Staff and doctor are the very best. Efficient, friendly and skilled. The very best!
(patient since 2022)
"Awesome service "
Awesome service fast took care of me very well
(patient since 2012)
"Dr. Phelps is a very competent, skilled, dedic ..."
Dr. Phelps is a very competent, skilled, dedicated, and caring professional. How he communicates and shows genuine respect and care for his patients is among the very best I've seen and experienced. His staff is professional and caring as well. They make a challenging experience become tolerable. A ...
(patient since 2023)
"The staff is very kind and professional. "
The staff is very kind and professional.
(patient since 1999)
""
Dr. phillips is excellent. Great experience for my dental work
(patient since 2022)
"Helped my daughter!!!!"
My daughter had 4 teeth removed and everything was fantastic.She was very scared of the procedure. We were talked through the whole process. They even explained everything to her as they got her ready for surgery. It was quick and easy we love this office. Thank you!!!!
(patient since 2024)
"Dr. Phelps was wonderful "
Dr. Phelps was wonderful & made me feel very comfortable
(patient since 2011)
"Dr. Phelps was great! The entire staff was ver..."
Dr. Phelps was great! The entire staff was very helpful and supportive during my procedure.
(patient since 2023)
"All of them are wonderful!"
All of them are wonderful!
(patient since 2021)
"I highly recommend them."
They did a good job with my oral surgery prep, the actual surgery, and the followup
(patient since 2001)
"Staff is professional and thorough, yet pleasan..."
Staff is professional and thorough, yet pleasant.
(patient since 2023)
"5 stars I've never had such a pleasant experien..."
5 stars I've never had such a pleasant experience at the dentist office. The staff was awesome. Everyone was so warm and friendly. Dr. Phelps was phenomenal.
(patient since 2021)
"Simply AWESOME!"
The perfect combination of great customer service and getting the job done. If I could get every procedure done by Dr. Phelps and his team, I would but... he does teeth stuff... 😆
(patient since 2021)
""
The employees are professional but also personable. The facility is very clean. The Doctor explains the suitation where I can understand it. I feel that I am in capable hands there.
(patient since 2023)
"Virginia oral facial surgery has been a blessin..."
Virginia oral facial surgery has been a blessing to me. Dr. Phelps has done a few surgeries for me and every time I visit the office I am made to feel welcome and everything is done professionally. I know exactly what's about to happen before it happens and I'm always pleased with the outcome. I hig ...
(patient since 2021)
"Friendly, professional staff! Dr. Phelps has be..."
Friendly, professional staff! Dr. Phelps has been excellent at explaining every aspect of my procedure.
(patient since 2023)
"Everyone in the office is very friendly. Dr. Ph..."
Everyone in the office is very friendly. Dr. Phelps explained everything thoroughly.
(patient since 2023)
"Dr. Phelps is a great dentist. He is very patie..."
Dr. Phelps is a great dentist. He is very patient and understanding with me. He will see me when I have pain after my procedures. A very good “people “ doctor.
(patient since 2022)
"Staff was friendly and courteous. Doctor was e..."
Staff was friendly and courteous. Doctor was easy to talk to and knew what he was doing, made me feel comfortable. I would recommend a friend.
(patient since 2023)
"Dr. Phelps is awesome!."
The staff was friendly and knowledgeable. Dr. Phelps was very kind and thorough in explaining what was going to happen. I experienced no pain whatsoever.....which was a big plus to me. I would recommend this practice to anyone.
(patient since 2023)
"My molar was extracted quickly and in a very ca..."
My molar was extracted quickly and in a very caring, professional manner. Dr. Phelps and his team of dental technicians did a great job!
(patient since 2023)
"Excellent Staff and Doctor!!!"
Excellent Staff and Doctor!!!
(patient since 2023)
"They were on time and went as explained "
They were on time and went as explained
(patient since 2023)
"Staff and doctors made me feel very comfortable..."
Staff and doctors made me feel very comfortable
(patient since 2023)
"Everyone was nice, efficient and professional.A..."
Everyone was nice, efficient and professional.And other than the initial numbing, I had no pain during or post procedure.
(patient since 2015)
"Dr Phelps has performed a few surgeries for me ..."
Dr Phelps has performed a few surgeries for me and has been excellent, professional, and very informative every single time. He walks me through every step so there's no questions as to what's going on. Tiffany on the front desk has been very helpful every time I had a question and was always very p ...
(patient since 2021)
"Dr. Phelps listened to me and did not try to pu..."
Dr. Phelps listened to me and did not try to push me in any direction. He was very efficient and has a Fabulous bedside manner if you will.His staff is just awesome as he.
(patient since 2002)
"Everyone made me feel very comfortable and help..."
Everyone made me feel very comfortable and helped me when I was nervous explained everything.. helped me a lot feel more relaxed.....
(patient since 2023)
"Plan executed"
It went as he said it would go!
(patient since 2023)
"Despite the delay in the beginning of my implan..."
Despite the delay in the beginning of my implant journey, I have been very impressed with the concern and professionalism of the oral surgeon and his assistants. They are kind and caring individuals.
(patient since 2022)
"Top tier service! "
Excellent service! They took great care of me regarding my wisdom teeth extraction. I also lost my jewelry (a ring) there and they contacted my guardian (designated driver) to see if it had belonged to me. Great service/experience and I recovered well. Thank you!
(patient since 2022)
"I was pretty apprehensive about having the toot..."
I was pretty apprehensive about having the tooth extraction but when I met Dr. Phelps at the consultation, he immediately put me at ease. He was friendly, knowledgeable, made sure I understood what was going to happen, and took time with me regarding any questions. The day of the extraction, a repea ...
(patient since 2023)
"Best experience at the dentist "
Excellent customer service, very clean facility, everyone was extremely friendly, and made the experience as easy as possible.
(patient since 2022)
"My appointment was very prompt and relaxing. I ..."
My appointment was very prompt and relaxing. I have not had any problems since the extraction. the doctor did an excellent job.
(patient since 2020)
"My extraction went far beyond my expectations c..."
My extraction went far beyond my expectations considering my last experience Dr Phelps is very good
(patient since 2022)
"Yall do excellent work 👏🏿 👌🏾 "
Yall do excellent work 👏🏿 👌🏾
(patient since 2022)
"Great office"
Staff is very nice and Dr Phelps is excellent.
(patient since 2022)
"He pulled a molar with very little pain, swelli..."
He pulled a molar with very little pain, swelling after the extraction and I really did not need the pain killer but he made sure I was covered with the 8 pills for the weekend. I used 4.
(patient since 2009)
"Dr Phelps is so understanding and office staff ..."
Dr Phelps is so understanding and office staff is the best.
(patient since 2022)
"Excellent and very professional in every phrase..."
Excellent and very professional in every phrase of service.
(patient since 2022)
"Staff was lovely. I was very nervous to have wi..."
Staff was lovely. I was very nervous to have wisdom teeth removed and be put under. They made my experience better than I expected.
(patient since 2022)
"Very professional a.d patient staff"
Very professional a.d patient staff
(patient since 2022)
"GOutstanding Staff"
Great Service and outstanding staff.
(patient since 2015)
"My oral surgeon was amazing! He explained every..."
My oral surgeon was amazing! He explained everything to me in our consultation. I felt completely comfortable coming off of a very bad wisdom tooth experience before coming here. Great experience!
(patient since 2022)
"All I can say that every thing was just great "
All I can say that every thing was just great
(patient since 2022)
"All around excellent ! Everyone was so nice eve..."
All around excellent ! Everyone was so nice everything went so smooth! We have had 4 kids have their wisdom teeth put here qnd wouldn't fo anywhere else!
(patient since 2013)
"Everyone was professional and worked in good ti..."
Everyone was professional and worked in good time while watching out that I didn't have any pain or anything.
(patient since 2021)
"AWESOME EXPERIENCE! thanks 0"
AWESOME EXPERIENCE! thanks 0
(patient since 2020)
"At initial appt. Dr. took time & explained proc..."
At initial appt. Dr. took time & explained procedure, answered all my questions, making sure I understood. At the initial appt. & time of procedure everyone was very nice & made sure I felt comfortable there & with procedure.
(patient since 2021)
"Very attentive and kind people. The whole offic..."
Very attentive and kind people. The whole office is professional and provides seamless service. Thank you !
(patient since 2019)
"I was very nervous about getting my tooth pulle..."
I was very nervous about getting my tooth pulled. I almost didn’t even go... i felt absolutely no pain at all! My after pain was minimal. It healed well. Nothing negative about this whole experience.
(patient since 2005)
"Was referred by my regular Dentist for a tooth ..."
Was referred by my regular Dentist for a tooth extraction. Was well pleased with the entire process, the Dentist and the procedure. A courtesy follow-up phone call from the office as to my post surgery condition, should have been made, and would have moved this survey from Very Good to Excellent.
(patient since 2007)
""
The ofc is very friendly and helpful!!!!!
(patient since 2018)
"Elwood W Harrell survey response"
The office staff was very friendly and thorough, and helpful. Dr. Metzger was very accommodating and personal, and explained the procedure and what to expect after the extractions. We found the visits to be a good experience.
(patient since 2019)
"Great place, highly recommend."
Doctors and staff is always friendly and efficient, professional, detailed in their explanations and thorough in their work.
(patient since 2010)
"Very nice and friendly, service was awesome ...."
Very nice and friendly, service was awesome .
(patient since 2019)
"Great experience!"
The staff is always friendly and accomodating. Dr Metzger is fast, efficient and friendly. He explains everything he will be doing so there are no surprises. I have already recommended him to people.
(patient since 2016)
"Excellent service!!! I’m extremely pleased with..."
Excellent service!!! I’m extremely pleased with the service I received and the professionalism of this facility!
(patient since 2019)
"Great experience considering I had 4 teeth removed"
I couldn't have asked for better care from Dr. Pack and his teams at both the Sandston and Mechanicsville offices. They made my oral surgery as comfortable as possible, answered all of my questions and were always very nice.
(patient since 2019)
"Everytime I had an appointment the staff was ve..."
Everytime I had an appointment the staff was very friendly and was seen in a timely manner.Problem was found and treatment followed promptly.I am pleased with my treatment.
(patient since 2018)
"Dr. .Pack and his staff are amazing!"
From scheduling the appointment to the ending procedure, I could not be more pleased. I am so happy that I was referred to Virginia Oral & Facial Surgery (Dr. Pack). Dr. Pack is kind, patient and empathetic. It is easy and quick to schedule an appointment to see him. He has a calming presence that i ...
(patient since 2017)
"I was very happy with all of the care and follo..."
I was very happy with all of the care and follow up that I received from Dr Metzger and his staff...I have recovered quickly and I'm back on my feet!! Thank you!! I'm so glad I found you through a friend!
(patient since 1999)
"Dr. Sean Peck "
I left a lengthy review, somewhere on the internet, but alas even I can not find it! I loved Dr. Peck. He has a terrific bedside manner and calmed my fear of having a molar extracted suddenly. I had no pain and it was over in just minutes. Recovery was quick and I would highly recommend him when you ...
(patient since 2010)
"Problem teeth? Call Dr. Metzger ASAP "
I love Dr. Metzger. The older I get the more trouble I have with my teeth. Dr. M. takes time to explain and answer my questions. He does an exellent job.
(patient since 2014)
""
I was referred to Virginia oral and facial surgery by my dentist because I had two teeth that needed to be extracted. A consultation was scheduled within a day, and the surgery took place within a week. Dr. Metzger and the staff I met were all very professional and courteous. The surgery went well, ...
(patient since 2018)
"Very friendly staff. Efficient and informative...."
Very friendly staff. Efficient and informative.
(patient since 2017)
"5 stars the staff was knowledgeable, warm and r..."
5 stars the staff was knowledgeable, warm and relaxing atmosphere. Dr. Pack made me feel @ ease and comfortable.
(patient since 2008)
"Friendly, Knowledgeable, and Professional"
From my initial scheduling phone call to my follow up care appointment, the staff made everything about having my wisdom teeth removed seamless. They thought of everything--from promptly mailing me a detailed insurance estimate, to making my family welcome while they waited during the procedure, to ...
(patient since 2018)
"location/distance fr.where i live."
location/distance fr.where i live.
(patient since 2018)
"Easy Peasy"
Had to have an extraction. During the consulting and extraction, I was informed of everything before it happened, I was treated with respect and by the end, I felt it was great, more like a family get together except somewhere along the way I had a tooth extracted. Very cool (great) experience.
(patient since 2018)
"Dr. Metzgher and staff were very welcoming, pro..."
Dr. Metzgher and staff were very welcoming, professional, and diligent in providing EXCELLENT care.
(patient since 2018)
"Very easy on the mouth, I only felt the needles..."
Very easy on the mouth, I only felt the needles a little and the doctor allowed plenty of time to let the juice numb the area.
(patient since 2001)
"Torus removal"
Dr. Metzger removed a torus from my mandible, lower left front. I felt no pain during or after the procedure. Very little bleeding afterwards. No discoloration to my face.
(patient since 2018)
"The office staff is professional and friendly, ..."
The office staff is professional and friendly, scheduling an appointment was easy, the doctor was very attentive and explained everything he was doing and what to expect after the procedure.
(patient since 2018)
"Friendly staff, very professional"
Friendly staff, very professional
(patient since 2018)
""
I received impeccable service all the way thru the process. I found everyone friendly, helpful and willing to work with me. Procedure went way beyond what I expected. I would definitely recommend this practice to anyone
(patient since 2018)
"Highly Recommend"
Dr. Metzger & staff are excellent. They were attentive at all appointments both pre and post operative. Very forthcoming with all expenses that I should be prepared to pay. Punctual and always available.
(patient since 2018)
"Excellent service and follow up, professional a..."
Excellent service and follow up, professional atmosphere and communications, webs site easy to navigate, knowledgeable office staff and assistants.
(patient since 2006)
"What ANXIETY?"
For some reason, I have terrible anxiety about work done on my teeth. You guys are not only professional, you're personable. I was treated like your only patient and very comfortable. Thank you for your excellent work.
(patient since 2005)
"Fine job. In and out. 5 out of 5 stars"
Fine job. In and out. 5 out of 5 stars
(patient since 2018)
"All of the staff are very friendly and know wha..."
All of the staff are very friendly and know what they are doing
(patient since 2017)
"Office personnel are very helpful and friendly,..."
Office personnel are very helpful and friendly, They know their jobs and are ready to help with any and all questions or problems.
(patient since 1999)
"Dr. Metzger has removed several of my teeth and..."
Dr. Metzger has removed several of my teeth and this one was the hardest. The tooth was only connected by one of the four points and then he had to dig out the part of the tooth below it. Luckily I was asleep. I still don't chew on that side and it gives me some pain when I chew on the left side any ...
(patient since 2001)
"Great Service, Minimal Pain - highly recommend"
I walked into VOFS to have a cracked tooth removed in preparation for a replacement implant. I was soooo nervous about it, I decided to have them put me under. The experience was not as bad as I had feared. When I got up out of the chair, I was in no pain - and amazingly - had no pain after that, ev ...
(patient since 2018)
"Dr. Metzger is a great oral surgeon. I have a p..."
Dr. Metzger is a great oral surgeon. I have a problem breaking molars. Unfortunately, I've had to have a few removed for implants. Dr. Metzger has a very gentle touch and the recovery time after the procedures have been really short, the pain very minimal, and I've had no bruising. like I have seen ...
(patient since 2015)
"My only issue was the charge fir $50 on review ..."
My only issue was the charge fir $50 on review of my dental X-rays (from current dentist) and the Oral Surgeon Dr only looked in my mouth fir less 5 minutes. Do not believe should get charged for that preliminary exam! My dentist refers me to you- giving you business. I shouldn't be charged for the ...
(patient since 2017)
"Dr. Metzger"
Dr. Metzger consulted with me prior to removing my molar (#31) which was beginning to show signs of infection in the jaw bone which was the reason I consulted my dentist (Dr. Greer) at my last 6-month checkup. On the day of surgery, Dr. Metzger numbed me up very well and proceeded to extract the too ...
(patient since 2017)
"It was a awesome experience. The staff made me ..."
It was a awesome experience. The staff made me feel comfortable and and relax. This was my second surgery and I would recommend them to anyone.
(patient since 2007)
"The office staff was very nice and knowledgeabl..."
The office staff was very nice and knowledgeable not to mention courteous...
(patient since 2014)
"Great, happy, and welcoming staff. Complete co..."
Great, happy, and welcoming staff. Complete comfort through out the initial check, and every appointment after.
(patient since 2017)
"Very professional and informative."
Very professional and informative.
(patient since 2017)
"The doctor and staff took the time to explain"
The doctor and staff took the time to explain everything in the process thoroughly.
(patient since 2017)
"A review to support your online presence? That..."
A review to support your online presence? That's a very weird statement, indeed. I don't care at all about your online presence, but I do care that Dr. Metzger was fabulous and I would definitely refer people to him (and have done that).
(patient since 2015)
"Excellent!!!"
Dr. Metzger and his staff are very professional and friendly.
(patient since 2016)
"Thank you for the excellent care that was given..."
Thank you for the excellent care that was given to me, by the staff and doctors
(patient since 2016)
"everyone was very nice and professional..."
everyone was very nice and professional
(patient since 2016)
"Very friendly and knowledgable staff. Made me feel very comfortable with the whole process. ..."
Very friendly and knowledgable staff. Made me feel very comfortable with the whole process.
(patient since 2016)
""
I really appreciate the friendly and professional staff / The Peaceful environment .
(patient since 2013)
"It was a pleasant experience. Everyone was very friendly and helpful...."
It was a pleasant experience. Everyone was very friendly and helpful.
(patient since 2016)
""
Incredibly friendly and accommodating office staff. They were able to schedule my appointment very quickly. It was the shortest wait time that I have ever experienced in a doctor's office waiting room. The doctor explained everything thoroughly and was very patient and answered all my questions. I w ...
(patient since 2016)
"Very good customer service and experience! ..."
Very good customer service and experience!
(patient since 2016)
"A very pleasant experience."
I was very pleased with the professionalism Dr. Metzger displayed during my before and after consultation. I felt respected as a person and at ease with the procedure that he performed. I've had a lot of medical procedures performed in the last ten years and this was the smoothest from start to fini ...
(patient since 2016)
5510 Whiteside Road, Sandston, Virginia 23150
804-737-0992
www.oralfacialsurgery.com
