Dr Jurgensen & Associates
Dr. Shari Jurgensen
722
Reviews
My appointment with Dr. Tish was very pleasant and informative. Got started right on time.
Jan 26, 2023
A comfortable and trustworthy examination.
Jan 20, 2023
Everyone is always so friendly and helpful and Dr. Jurgensen is great! It is a pleasure going for an exam.
Jan 16, 2023
I trust your practice your quality of care is # one. Kim and staff are great!!....I will not go anywhere else.
Jan 15, 2023
Excellent work by a professional leader and professional .staff.
Jan 7, 2023
Great service from walking in to walking out, friendly and helpful staff, Dr. Shari always right on time. The entire practice is incredibly accommodating!
Dec 25, 2022
Staff and Doctor all very kind and knowledgeable!
Dec 19, 2022
The office staff are friendly, efficient and thorough. Dr. Jurgensen is very friendly and thorough. I have been a patient for over 20 years, I have always been very pleased.
Dec 17, 2022
Absolutely THE BEST doctors for eye care!! We have gone to Dr. Sheri, as well as Dr. Tish. We love both of them. They are attentive and take time to listen to their patient concerns. Visits are NEVER rushed. The staff is outstanding also. They always help find you an appointment which will fit your schedule, and are so welcoming and pleasant. If you need glasses, they are very proactive in helping you find the most comfortable and flattering look. We are longtime Lombard residents, and although there is another eye clinic a short ride away, we will never go anywhere else for our eye care!!
Dec 14, 2022
Staff and Dr. We’re all professional and, went out of there way to be helpful
Dec 12, 2022
Fortunately I don't have to go often, but when I do go to the eye doctor for a checkup I really look forward to it! The entire staff is so friendly and understanding, and Dr. Leticia is such a joy to talk to and be around. It's super easy to work with my insurance for visits, and staff is upfront about what will and will not be covered by insurance before going through with those non-covered items. There's no judgement if you turn down the non-covered items/tests, and that really puts me at ease. Already looking forward to my next visit!
Dec 4, 2022
Very friendly staff. Dr. Jurgensen is very knowledgeable and takes the time to explain questions you may have. You don’t feel rushed.
Dec 4, 2022
I was pleased with the appointment was organized. Dr.. Jurgensen listened to my concerns about my current glasses and assured they would made adjustments so that my bifocals worked properly. Kim was very helpful when I was choosing new frames. I did not feel rushed at all.
Dec 3, 2022
Absolutely professional A-Z
Nov 30, 2022
Great service, friendly staff
Nov 30, 2022
I aways like coming. Everyone is friendly and they make me comfortable.
Nov 14, 2022
My ratings on the survey below, I hope, adequately answer this question.
Nov 11, 2022
Dr. Shari is amazing. I am very confident in her skills. Her exam was thorough and I felt her evaluation was accurate. Her technicians were informative about the process. The staff was helpful in guiding me to pick a pair of glasses that I know I will be very pleased to wear.
Nov 3, 2022
Been going here for years and it’s been great service and kind people since the beginning :)
Oct 26, 2022
Love Dr Leticia DeMaio. Very thorough and takes the time to explain things to you
Oct 24, 2022
Always very professional and a warm environment. Dr. Sheri is an outstanding optometrist. I always feel she considers any of my issues and answers every question.
Oct 24, 2022
Staff are extremely friendly. Dr DeMaio is excellent to work with. She always finds one thing above what I need that I truly appreciate knowing or having.
Oct 20, 2022
prompt friendly, competent service. Dr. Tish was delightful!
Sep 28, 2022
Very professional and helpful
Sep 26, 2022
Dr. Sheri and Dr.Tish are the two Doctors at Dr. Jurgensen & Associates. I have had my annual eye check ups with both Doctors for several years now and couldn't be more pleased. The office has a large selection of every type of eye glass frame on the market and even if they do not have a particular frame in stock they will order whatever you need. All prices are in line with the so called big box eye care stores. The best part of the office is the people that work there,the staff and yes the two Drs. are very very good at what they do. The practice has all the most up to date eye care equipment so you can feel comfortable in knowing you're in good hands when you get there for your check ups. The big difference being the personality of the whole office. Everyone on staff is personable ,professional and they actually smile and get to know you. I live over 45 minutes away and still come back this office for all the reasons I've stated above. Very nice, and very professional people to deal with. Vic &Janis Favia
Sep 25, 2022
Dr Tish did a great job explaining the X-ray and other questions…
Sep 23, 2022
When I had a very painful eye, Dr.Jurgensen was able to resolve my eye issue easily and I was able to see her the same day I called.
Apr 6, 2022
It was a wonderful and positive experience, provided by kind doctor and the professional, friendly staffing.
Mar 26, 2022
My husband and I had our eye exams and needed new glasses. We have been coming to Dr. Jurgensen's office for over 20 years and have always been treated well by both their staff and doctors. They are professional, thorough, caring and friendly. I have never felt rushed. It is a very positive environment to walk into.
Mar 26, 2022
One of the most friendly and personable group of individuals you will ever meet.
Mar 21, 2022
As always Dr. Shari was fantastic. I had an issue when I checked out. I was charged $270 when I questioned it, they said my insurance did not cover gas perm lenses. I told them it did, and upon rechecking, they found I was correct and was refunded $150 for the lenses. Had I not insisted, or hadn't been paying attention, I would have been overcharged by $150.00.
Mar 19, 2022
I enjoy working with Dr. Tish; I am always treated respectfully and all concerns addressed; contact trials also help me to make purchase decisions
Mar 15, 2022
Always a friendly atmosphere when I come in for an appointment. Dr. Shari is thorough and not in a rush to see me.
Mar 14, 2022
Great experience with Dr Tish and everyone in the office. I highly recommend this place!
Mar 11, 2022
Dr. Jurgensen and the staff are wonderful. They take the time to answer my questions and are friendly and professional.
Mar 10, 2022
No real wait when I arrived for the appointment. Greeted cheerfully. In and out in less than 30 minutes. It helped that there was no change in my eyeglass prescription. Tightened up my existing glasses.
Mar 10, 2022
Excellent service! I do recommend to family and friends!
Mar 6, 2022
Jurgensen and Associates has been providing my eye care services since I was a kid. They're always professional, competent and friendly. I highly recommend them.
Mar 3, 2022
This practice is the best! Everyone here is amazing with my Special needs daughter. I will use no other.
Feb 17, 2022
Everyone was very nice! 1st time ever I wasn't pushed to buy glasses which wS impressive.
Feb 10, 2022
Great experience. Competent and friendly staff. Always professional. Good team.
Feb 8, 2022
Friendly, helpful, professional and thorough
Jan 31, 2022
I always have a good positive appointment
Jan 31, 2022
Great staff and excellent services. We have been patients since 1998.
Jan 31, 2022
I was a little nervous going to get my eyes checked. But I felt at ease with everyone there. I felt they had my best interests at heart. I appreciated the help I was given when I started to select new frames/glasses. I couldn't decide the color, type, or frames I wanted. But with a little help, I felt confident I selected the right pair.
Jan 28, 2022
The DrJ&A team treats people well. They made sure all my questions were answered. Great to see their positive attitude during this crazy Covid time. They patiently showed me eyewear options.
Jan 22, 2022
I walked in asking for help with my contact lenses. I was attended to immediately and in the friendliest manor. Dr Sherry fixed the lenses, answered all my questions and the problem has been solved. Thank you!!
Jan 17, 2022
Visit was great. First time with this doctor but she was terrific. The lady who helped pick out my glasses was patient and helpful.
Jan 6, 2022
Fantastic from every aspect - friendliness, professionalism, from the front desk, inventory, to Dr. Jurgensen.
Dec 27, 2021
Friendly, respectful and prompt. Always enjoy going in for an appointment.
Dec 18, 2021
I have always been very pleased with my experiences at Dr. Jurgensen & Associates!
Dec 16, 2021
I got my first pair of glasses at Dr Jurgensen’s when I was 9 years old. I’m now nearly 37 and my husband and I and all our kids are patients here. We have seen all the doctors over the past few years and they are all phenomenal. I have a very high complex prescription and they have nailed it time and time again. I bought some poorly fitting glasses elsewhere a several years ago and came back to Dr Jurgensen’s to get a new pair. I have worked with Kim for the past several years and she found the perfect fit for my face shape that also work with my narrow bridge of my nose and higher set big eyes. Just got another new pair yesterday and they’re just as great of a fit for my face. Nothing but the best treatment from everyone.
Dec 2, 2021
What a great experirnce from start to finish! Every person who helped me from the time I booked my appointment until I ordered my new glasses was friendly, professional and went the extra mile. I felt safe and protected by the excellent covid protocols as well. Would highly recommend Dr. Jurgensen and Associates!
Nov 11, 2021
Dr Jurgensen has a very professional and courteous staff. I would recommend them to anyone who needs their services.
Nov 8, 2021
Friendly courteous staff, little waiting time, knowledgeable doctors and staff. I trust them.
Nov 7, 2021
I had a very blood shot eye and I appreciated the quick service in having Tish take a look at it to put my mind at ease.
Nov 4, 2021
Professional. Helpful. Knowledgeable. A-one staff and doctors.
Oct 31, 2021
Dr. Shari is always so friendly and seems genuinely happy to see you. She is very professional and thorough administering her eye examine. She explains everything and makes sure all my questions are answered. The staff exemplifies that same attitude. They couldn’t be more pleasant.
Oct 29, 2021
On time, knowledgeable staff and great Dr.
Oct 27, 2021
Excellent service. Dr. J took time to explain everything she saw and the staff was amazing.
Oct 25, 2021
Wouldn’t trust my eyes to anyone else….
Oct 21, 2021
It was my first time at Dr Jurgensen & Associates and all went well. Dr Tish explained everything to me and after exam I picked out new pair of glasses and will pick them up soon. Staff friendly and helpful and I would recommend this place to anyone.
Oct 21, 2021
Friendly staff, prompt appointment times, very knowledgeable. Have come here for years & will always be a client
Oct 21, 2021
I've been going to Dr jurgensen & Associates for years now. Not once have I felt the need to complain. Always treated professionally, kind, and, with respect.
Oct 11, 2021
everything very professional wonderful Dr and staff
Oct 6, 2021
Thanks for fitting me in due to a cancellation.
Oct 4, 2021
Dr. Shari and her staff are friendly and professional. I very much appreciate the thoroughness of the eye exam, and the fact that Dr. Shari review and explains the pictures that are taken of my eyes. I highly recommend Dr. Shari.
Oct 2, 2021
I can't say enough great things about everyone at your office. thank-you
Sep 27, 2021
Staff is pleasant, professional and nice to work with. There was a problem with the 1st pair, but they got me in quickly, retested me and got my corrected pair very quickly. Wouldn't go any place else or let just anyone to take care of my eyes.
Sep 20, 2021
As always the visit was thorough and very professionally handles and staff and Dr. Jurgensen was very helpful in helping me get to the bottom of my vision issues.
Sep 18, 2021
Great staff and Dr. Shari is the best. Family has been going there 20+ years. Always great consistent eye care.
Sep 1, 2021
My exam was conducted very professionally and with kindness and understanding
Aug 26, 2021
I had an emergency and was taken in the same day within t hour. Thanks you so much for the help on such short notice.
Aug 15, 2021
Great Doctors, clean office, large selection of eyeglass frames and experienced help! Would highly recommend!
Aug 14, 2021
I always enjoy visiting Dr. Jurgensen. Every single person in the office is friendly, kind, and helpful. Dr. Jurgensen puts me at ease and is able to answer every question I have. I have also been guided well during my efforts to choose stylish and attractive frames and love when it becomes a collective experience as everyone weighs in. I highly recommend this practice!!!
Aug 7, 2021
We have been treated by Dr Jurgensen for many years and have always been extremely happy with the care.
Jul 19, 2021
Dr. Jurgensen & Associates combined efficiency and friendliness to make my appointment a very positive experience.
Jul 19, 2021
Appointment started on time; Dr. Trish was efficient and answered all my questions.
Jul 12, 2021
I have been going to Jurgensen and Associates for many years. They are professional and caring. Everyone there is wonderful!
Jul 12, 2021
My husband and I met with Dr. Tish last week. She is a very thorough eye doctor. She is very competent and personable.
Jul 12, 2021
Dr. Shari is absolutely amazing. Our family has been coming to her facility for years. She has never steered any of us wrong. A++
Jul 12, 2021
I was very pleased with my visit.
Jun 26, 2021
All the staff especially Dr. Jurgensen were so welcoming and nice. Couldn't ask for a better visit.
Jun 24, 2021
My 6-yo had his first eye doctor visit as required by his school and we got an appointment with Dr. Tish. My son had fun and was very comfortable with her. I would highly recommend Dr. Tish!
Jun 14, 2021
Dr. was great. Took the time to answer questions. Staff very helpful picking out glasses. Did not feel rushed.
May 19, 2021
Dr. Juregensen & Associates is great. Our whole family goes there and they are always pleasant and helpful. Dr. Trish always does a thorough exam and talks to you and explains everything, she’s fantastic. We love it there
May 17, 2021
i am a long time patient of Dr. Jurgensen (first Dad, now daughter). Total faith in them and the services provided. They have been there for any concerns I have regarding my vision. Thank you Dr. Jurgensen and Team!
May 11, 2021
Everyone was very friendly and helpful when it came time to pick out new frames.
May 6, 2021
We have been customers of Dr. Sheri Jurgensen since my daughters were 3 years old, they are now 29. Always pleased with the service and care we receive from them!
May 4, 2021
It was my first visit here and I found everyone helpful and professional. The doctor took the time to explain results from an eye test and asked about any concerns I might have about my vision.
Apr 28, 2021
I was treated with friendly people. My worries were
Apr 24, 2021
I was hesitant to see any eye doctor. I should not have worried, Dr. Jurgensen was patient and very thorough. Not hesitant anymore. The whole staff is a pleasure to work with.
Apr 9, 2021
Dr. Jurgensen & Associates is a wonderful ophthalmology/optometry group. I've been a patient since Dr. Ray Jurgensen was the primary and his daughter - Dr. Sheri is every bit as competent and caring as her father. The staff is equally as good, efficient and well-trained. Can't imagine a better eye doctor.
Apr 1, 2021
We saw Dr. Sherry. She did a thorough job explaining my eye problem to me. All the doctors and the staff are friendly, knowledgeable and very helpful. I would highly recommend them for your eye care needs.
Apr 1, 2021
I am very satisfied with the service and care I receive when I come in for an appointment. Everyone is very professional, kind and knowledgeable. Satisfied in every way.
Mar 27, 2021
Excellent service! We were seen immediately upon arrival and our exams were quick and professional. Highly recommend this office!
Mar 22, 2021
First time patient, and best visit I have EVER had with an eye doctor! Highly recommend. From the time with the doctor to the staff, to the frame selection and outstanding level of customer service - very impressed.
Mar 20, 2021
The staff at Dr. Jurgensen’s office is always very pleasant and professional. Dr. Shari is very thorough and explains everything very well. She never makes you feel you’re being rushed. I highly recommend this practice.
Mar 18, 2021
I needed a referral for an eye doctor and Dr Shari was the doctor everyone said to see. I called her office on Saturday morning and she was able to get me in the same day. The office staff were very nice and kind. Dr Shari Is GREAT! I am so glad I saw her. After a thorough exam she was able to help me get relief from severe dry eye. She is the best and I and my husband have now found a new eye doctor. HIGHLY RECOMMEND her.
Mar 15, 2021
The associates are very professional and kind. The doctors efficient, friendly, and professional. Thank you. Donna
Mar 11, 2021
Wonderful staff and service!
Mar 11, 2021
As always, the doctor and staff are personable and efficient. It's a pleasure doing business with them.
Mar 8, 2021
The best eye exam I have ever had.
Mar 6, 2021
The entire staff at Jurgensen & Associates are all so friendly, welcoming and helpful. I feel like every time I get new glasses I'm there for a while picking out new ones but the staff never rushes me and always helps me pick some out. The doctors all take the time to explain everything and talk through everything with me. They are always extremely helpful with billing as well. I'm always happy for my eye doctor visit!
Feb 25, 2021
It's been years since I have had a new prescription and a new set of glasses. But finally the time came, and I was very pleased with the process of examination and the ordering of new glasses. Excellent services all around.
Feb 15, 2021
Always are treated with respect. Technicians are polite and knowledgeable.
Feb 8, 2021
I appreciate the time and attention give to me with my eye exam. Everyone was very helpful. You have provided a very safe environment. Excited about getting my new glasses. Thanks
Feb 4, 2021
I am grateful for Dr. Sheri Jurgensen's knowledge and support. Now I hope Dr. Ahn will be able to fix my secondary cataract.
Feb 3, 2021
Dr. Shari Jorgensen and the entire team are friendly, answer all my questions and take the time to during the visit and never make me feel rushed.
Feb 1, 2021
Courteous staff, very ell organized practice, on time & efficient. Thank you!
Feb 1, 2021
My visit to Jurgensen & Associates is always a very pleasant, professional experience.
Jan 27, 2021
I have always had a great experience here, but this last time was amazing!! I cannot thank the ladies in the office that were SO helpful when I was looking for new frames!!! They helped me get ones that not only fit my face perfectly, they make ME feel great! Thanks ladies!!!!
Jan 25, 2021
Testing and exam were very professional. Not pressured for new lenses, although it was time to replace. Very pleased with the experience. Impressed with the improved technology for the retina scan.
Jan 20, 2021
My husband and I had appointments to see if we needed new glasses. We have been coming to this facility for many years (20+). The staff is very courteous and knowledgeable and it is a pleasing environment. One of the ladies took the necessary pictures of our eyes and then we met with Dr. Tish. She gave us thorough eye exams. She then compared pictures of our eyes taken that day compared to pictures taken at a previous appointment. We appreciate this because we can see if there are issues that need to be addressed. We would highly recommend them.
Jan 17, 2021
Its always a positive experience at Dr Jurgensen, efficient, effective and professional. Dr DeMaio, is the best always a pleasure; has a warm personal touch.
Jan 7, 2021
Dr. Jurgensen and her staff are the best around! My family started going to this office around 1990 and Dr. Sheri Jurgensen‘s father was our doctor. He moved me over to Dr. Sheri when she joined the practice and I have seen her ever since. Now my children are also patients. Everyone at the office is so friendly and helpful. We could not wish for anything better.
Jan 5, 2021
From the supporting staff helping with finding an immediate appointment to Dr. Jurgensen's clear diagnose & explanations, to Kim's taking time to explain to me my payment options everything went as good as I could ask for. What I appreciate foremost is the efficient appointment system which never results in double bookings, long wait & s short hurried visit! Thank you for all you do there's nothing I have to suggest, Happy New Year!
Dec 31, 2020
And there is a reason I've never left. Dr. Shari, and her father Dr. Ray before her, are and were wonderful doctors. The staff is helpful with explanations. The office has always been spotless, but I felt very comfortable that they were keeping everyone safe during COVID-19. You can't get that service at the mall.
Dec 12, 2020
Associates were very professional and answered all of my questions.
Dec 10, 2020
Excellent customer serine ! We have been going there for over 20 years. We love Dr. Shari.
Dec 7, 2020
Our family has been patients of Dr. Jurgensen and Associates for about 25 years. They have consistently provided professional, trusted, and caring vision care to both children and.adults. The doctors and staff are wonderful to deal with, always willing to help in any way they can. I never hesitate to recommend them.
Nov 22, 2020
Couldn't have been more pleased about the way my appointment was handled. Great coordination in the office and Dr. Shari Jurgensen is terrific!
Nov 21, 2020
Friendly and helpful staff. Explained everything well, including COVID protocols.
Nov 18, 2020
I always have a GREAT experience with Dr. Js practice. Dr. Tish is fantastic and the entire office is warm and welcoming. The office is very clean and I saw multiple staff constantly wiping down areas. I always look forward to my visits and high recommend Dr. Jurgensen and Associates for any optical needs.
Nov 18, 2020
Keira went through the vision therapy at Dr. Jurgensen’s. It was very helpful and has given her much greater ease in reading and comprehension. We are so thankful for you and would recommend this to anyone, especially a struggling learner. Thank you for making learning much easier and way more fun!
Nov 13, 2020
Always a great experience at Dr Jurgensen & Assoc. Staff is friendly, helpful and cheerful. Like visiting friends instead of my eye doctor! Everything is VERY clean and I had no concerns about safety. The doctor took Tim to ensure I understood their new protocols and was comfortable before the exam.
Nov 11, 2020
My visit was excellent. The options I was given were perfect. I could not be happier.
Nov 9, 2020
I always enjoy seeing the staff. Everyone is so nice and friendly.
Nov 9, 2020
Very satisfied with the service. Everything explained to my satisfaction
Nov 7, 2020
Dr Jurgensen & Associates have been our family's provider for more years than I can recall. Only one of our children still live in the area and her family also uses this provider. I highly recommend them.
Nov 5, 2020
Been a patient here doe a few years and there’s no where else I will go. They have amazing Doctors and staff. Great staff to assist picking out the perfect pair of glasses for each individual. Even more importantly they listen to the patient and get the prescription right which can be challenging for someone like me.
Oct 14, 2020
My daughter just turned 10 & has been having a hard time seeing the front board during school. As it turns out she's near-sighted & needs glasses for the first time. The staff was polite, informational & made the process easy.
Oct 12, 2020
The service was excellent. Treated with respect and the office was always being cleaned never felt uncomfortable about my safety.
Oct 11, 2020
I like this place alot! Dr. Jergensen is so nice and explains everything very well, also the staff is very helpful when getting my new glasses.
Oct 8, 2020
I am completely satisfied You and your staff Dr. Shari have always taken great care of my eye health. Thank-you
Oct 7, 2020
A thorough, friendly, and professional eyecare specialist
Oct 6, 2020
Great service! Wonderful staff. We've been patients for 21 years.
Sep 28, 2020
Pleasant and helpful from the moment we stepped in to the moment we left. Professional and caring service.
Sep 21, 2020
Very caring and comfortable environment.
Sep 19, 2020
I love your office Dr Tish you are so attentive to your patients need ... You listen when we talk and that is awesome...Janet was such a big help finding me just the right frames I can't wait till my new glasses come in I am very excited ...
Sep 12, 2020
I was very impressed with the office’s safety and cleanliness prodigals. I felt very protected from Covid19 worries.
Sep 10, 2020
I was very happy with the service I received. I appreciate everyone taking a little extra time with me to choose frames and answer my questions.
Sep 1, 2020
Dr Jurgensen & Associates does an amazing job. From customer service to the doctors who give the exams, they are top notch. They also generously take a certificate program that allows foster children to see them. In that way, these children get the best quality of care available, which is a luxury they often, sadly don't get. I am a big fan. I would recommend anyone I know.
Sep 1, 2020
Great visit on short notice , thank you for taking me
Sep 1, 2020
Appreciated getting in when I did, the diagnosis helped ease my fears of something worse.
Aug 24, 2020
All encounters with doctor, technicians, office staff was warm, positive and professional. I have visited this office for several years and highly recommend.
Aug 24, 2020
Caring, professional service.
Aug 24, 2020
Dr Tish was warm and efficient at the same time. I especially appreciated how the staff helped me pick out frames that made me look good and stayed within my budget. They were awesome!
Aug 11, 2020
I highly recommend Dr. Jurgensen & Associates for vision care. They are friendly, thorough, and professional.
Aug 10, 2020
Dr Jurgenson and her staff were prompt,very helpful and courteous! Our questions were answered. I’m glad we switched our eye doctor provider.
Aug 10, 2020
The facilities were clean and spacious. The service by all members - check-in, technicians, doctors - were lovely and I will be very happy to repeat the experience at my next appointment.
Jul 27, 2020
Staff is always friendly and helpful. The doctor is always helpful and explains everything.
Jul 20, 2020
I have been a patient with Jurgensen eye care for 48+years,and have always had great care. I have recommended family and friends to Jurgensens. Thanks for wonderful care even with the covid virus.
Jul 18, 2020
Everytime I have an appointement or a question I am always greeted like a friend, everyone is so nice and helpful. I have never waited long for my appointment and find it silly to start reading anything because my name is called before second paragraph. When I am trying to find the right pair of glasses the ladies are very helpful and I never feel rushed. I am very pleased with my visits.
Jul 15, 2020
Dr Tish is super explain everything and very thorough thru my visit..
Jul 9, 2020
The practice has taken all of the proper precautions to adapt to Covid-19 times. I felt safe and I felt I still got a top notch eye exam.
Jun 8, 2020
Works real well...i appreciate the reminders
Jun 4, 2020
For more than four decades I have received extraordinary care from Jurgensen & Assoc. My recent visit was no exception.
Apr 23, 2020
Dr Jurgensen and her staff are always very friendly, professional and accommodating. They clearly care about their patients and spend the time needed to make sure the patient is treated appropriately and satisfied with the outcome.
Mar 19, 2020
New eye doctor for me, came highly recommended and was not disappointed. Great doctor, great service, very happy with my new specs!
Mar 14, 2020
I have been going to Dr. Jurgensen for years and am very happy with their professionalism and kindness. I am never treated poorly there. Never rushed and always treated respectfully. Even when I need help picking out glasses they are so nice and helpful. My daughter goes to Dr. Jurgensen also and is very comfortable there. I am so glad I started going to see her because she is really Great! I would recommend Dr. Jurgensen and her office staff to anybody who is looking for a great eye doctor.
Mar 5, 2020
I don't understand this question. I don't think I used your 'online presence'. Read on for my review of your professional services which is what I thought you were looking for.
Mar 4, 2020
45 years of the highest quality service and care from Jurgensen & Assoc.
Mar 4, 2020
Dr Martha is great. She is knowledgeable and friendly, addressing my recent concerns with ease. I also really appreciated that she could squeeze in my son at the very last minute with pink eye as well. That significantly shortened his time spent away from school because we could treat him immediately with eye drops. I also appreciate your participation in the certificate program for lower income kids and particularly, my foster children in care. I know those children are getting the very best care, just as is our family. Thank you!
Feb 27, 2020
I am very happy that I come to your office. The staff was very helpful and answered all my questions. We have been coming to your clinic for a long time and my whole family comes here. Wonderful service!!!!
Feb 26, 2020
My visit to see Dr. Shari was very well. She explained things in great detail. I actually got more information from her than I had in previous visits in Michigan. Thank-you! Debra Mullen
Feb 20, 2020
I have been a patient of Dr Shari Jurgensen for many years. She and her staff are great. They put you at ease and are eager to answer any questions.
Feb 17, 2020
Excellent appointment very professional
Feb 13, 2020
Dr Shari was great as usual.
Feb 12, 2020
Dr. Martha was very helpful in resolving my problem. I was grateful I could come in on a short notice with my problem.
Feb 9, 2020
Great assistants in the office, great Doctor! Polite and professional, thank you!
Feb 6, 2020
Always helpful, professional and friendly. That covers it all.
Feb 6, 2020
Appointment was handled on time. Everyone is professional and friendly. Always a pleasure to see Dr Sherri for my annual exam.
Jan 2, 2020
Nice office, very little waiting, always enjoy visiting with Dr. Sherri.
Dec 23, 2019
The office is friendly and efficient. There was very little waiting and the staff was very helpful and professional.
Dec 21, 2019
The name says it ALL Dr Jurgensen AND Associates Everyone from Dr Shari to ALL the associates are knowledgeable and so kind They all work together to ensure the health of everyone’s eyes and that there is 100% satisfaction Thank you
Dec 16, 2019
Dr. Jurgensen is excellent at what she does and keeps you informed throughout the entire exam and has a very professional staff that is very helpful when being fitted for the proper glasses.
Dec 14, 2019
Dr. Jurgensen is the BEST!!!! She definitely shows sincere concern for her patients. The staff is also amazing. Always very welcoming and going out of their way to make appointments fit your schedule!!!!
Dec 7, 2019
Dr Jurgensen is wonderful and caring. I always get a thorough exam - never feel rushed.
Dec 7, 2019
The staff and doctors are wonderful. Always a great experience.
Dec 5, 2019
Visiting this office for my annual eye exam is a textbook example of how business should be done. What a great experience. 1st of all, the office is comfortable and welcoming if your an established customer or a 1st time patient. The staff is very efficient at what they do ,and although there is usually a regular stream of patients coming and going,you are always treated as though you are the only customer there. The personal attention that is given each person is very re-assuring and makes one feel that you truly belong. The office is actually an educational experience for all things eyes.There is a running video on a variety of eye topics and there are brochures to back up each of those short video presentations .The eye glass and frames wall is done to perfection and your choices are many from conservative to the ultra trendy. There are three optometrists on staff.I have personally had eye exams by Dr. Jurgensen and Dr.Tish ,both are extremely knowledgeable , professional and from my point of view ,this is a biggie, very personable. I have had nice conversations with both about a few topics outside of eyes. The technology in the exam rooms is all up to date so that all and any test you may need outside of your normal eye exam is ready to go and the staff is very proficient in the useage of the various pieces of equipment for testing.All in all a very wonderful experience and a textbook experience of a visit to the optometrists office. Thank you all for your professionalism and expertise.
Nov 25, 2019
Loved working with my doctor and assistant
Nov 23, 2019
I always get a thorough eye exam, explanation of changes in vision, and a good prescription for new glasses if needed. The staff are friendly and helpful.
Nov 22, 2019
Excellent service with a smile. Clean high tech facility, with knowledgeable friendly staff! The Dr. was very personable and interested in getting me the best eye exam for a reasonable price. Fast friendly service. Outstanding experience all around.
Nov 21, 2019
As always a satisfactory pleasant meeting.
Nov 21, 2019
Dr. McAllister is the BEST. All the staff are very pleasant and helpful.
Nov 4, 2019
I was very pleased with Dr Jurgensen and her staff. When I called to make an appt on Oct 30th. I spoke to Jo. She was very nice. I was told Nov 26th was the first available appt. I asked if I could be put on a waiting list and am available anytime as I am retired. I was pleasantly surprised that I got a call the next day as there was a cancellation on November 1st. The waiting list is a great idea.
Nov 4, 2019
Four decades and two generations with Jurgenson & Assoc. Service and professionalism is great.
Nov 2, 2019
Excellent service The staff was very Professional
Oct 30, 2019
Excellent doctor and super friendly staff
Oct 10, 2019
Dr. Jurgensen is the best. She recommended eye patches for my itchy eyes and they are working great!
Oct 9, 2019
Dr. Jurgensen and staff are wonderful. They are professional and answer all my questions. My vision is in good, capable hands.
Oct 6, 2019
very friendly, helpful staff. Doctor explained everything so it was easy to understand. Clean & organized offices. Great selection of glasses at reasonable prices.
Oct 3, 2019
I found Dr. Jorgensen to be very competent, efficient and friendly.
Oct 3, 2019
Quick, efficient, friendly folks. Doctor communication is outstanding; she takes the time to explain her findings.
Sep 30, 2019
Great assistance for a handicapped person. Lots of choices for frames and help to make a selection.
Sep 28, 2019
We have been using Dr Jurgensen & Associates long before Dr Sheri took over from her father. The entire staff is friendly and knowledgeable.
Sep 24, 2019
Dr. Jurgensen's office is a wonderful and pleasant place to visit. The staff are always helpful and smiling. Dr. Jurgensen is very patient and thorough with her exams and time with her patients.
Sep 23, 2019
Great staff!"No wait time! You are seen promptly. We have been patients for 21 years!
Sep 23, 2019
A very friendly atmosphere. All my questions are always answered and the appointment was on time
Sep 22, 2019
Always a wonderful experiance at Jurgensen and Assoc.The staff is always knolegable and courteous.
Sep 21, 2019
I had never been to this office before, but I called about an hour beforehand with an emergency where dust had gotten in my eye while driving. Dr. Jurgensen made herself available to me and helped clean my eye and removed the particles that were trapped. I was so relieved. A guardian angel that day. Thank you so much!
Sep 12, 2019
Outstanding. I was pleasantly satisfied with the quickness and thorough detailed exam. Every step including the pictures that were taken, was explained in detail of what's happening now and what the future brings as far as the importance of following my diet due to the diabetes.
Sep 12, 2019
Believe it or not, I would feather go to the dentist than an eye doctor! Dr Martha is just plain wonderful. I just moved to another town but I will NEVER change optometrists!
Sep 8, 2019
Always a good visit with Dr Sherri and the team.
Sep 6, 2019
I came in to switch from hard lenses to soft lenses. I received very thorough training and tips fro Jo and Janet. They were very patient and helpful up. The transition wasn’t that easy for me probably due to my age. But I kept at it and am wearing them. I am very grateful to them.
Sep 2, 2019
Been going here for a long, long time because of the incredible staff and of course Dr. Jurgensen(Dad and Daughter). Wouldn't go anywhere else.
Aug 31, 2019
Always a pleasant experience.
Aug 19, 2019
Always a pleasure to see Dr. Shari. She and her staff are always welcoming and extremely helpful. The exams are very thorough and never seem rushed. My family and I have been coming here for over 20 years and have always felt this is the best place to get a quality eye exam.
Aug 19, 2019
Great friendly service as usual
Aug 1, 2019
They are the best! I would never use another eye care facility.
Aug 1, 2019
Dr. Jurgensen and Associates have been providing vision care for our family for more than 20 years. The doctors are very thorough, and well-versed in current medical knowledge and practices. The staff is always friendly and helpful. We have the utmost confidence in Dr. Jurgensen and Associates, and do not hesitate to recommend them.
Aug 1, 2019
We had a great experience. We see Dr. Tish and she is very pleasant and knowledgeable. She is s nice friend.
Jul 29, 2019
Very knowledgeable , friendly, address any concern
Jul 29, 2019
5 stars. Extremely satisfied with care I received at my visits. Jo and Janet are helping me to learn adjusting to soft contacts and they have been helpful, patient and understanding. I am very glad that I chose this practice to make an appointment when I needed one.
Jul 19, 2019
As always, Dr J. and her staff were professional, thorough and efficient. Always a positive pleasant experience
Jul 1, 2019
This was my first eye appointment in roughly 10 years. Dr. Sherri was incredibly friendly and made me feel like we have been friends for a long time. The staff also did an amazing job explaining all financial options to my wife and I after the check up. Highly recommend Dr. Jurgensen and Associates.
Jun 24, 2019
I chose Dr. Jurgensen based on rave reviews and everyone was right. She is great, thorough, professional, and friendly. Her staff was equally great. So glad I listened to her fans. I’m a huge fan now too.
Jun 23, 2019
Dr. Jurgensen is kind, efficient, and all-around excellent. She is very knowledgeable and explains options in a clear manner. She is totally patient centered, and it shows in her effort to help patients save money whenever she can.
Jun 21, 2019
Excellent service and extremely helpful associates..
Jun 5, 2019
Great service for many years. Very professional and caring.
Jun 3, 2019
I wouldn’t change a thing. Great job!
Jun 1, 2019
Dr Tish Is amazing. So patient and encouraging and thorough with my daughter. I’m so grateful to her.
May 30, 2019
Everyone is very professional and friendly in the entire process from the eye exam to the selection of frames. You feel very comfortable in the office with any of the personnel.
May 18, 2019
This was the first visit for my son and I at Dr. Jurgensen's office. We both had eye exams. Everyone was friendly and professional. The exam was competent, thorough, and well explained. I walked out with a great deal of confidence that we were attended to properly and I will continue to have the exams here in the years to come. They were recommended by a friend and co-worker who has been a patient for 20 years.
May 16, 2019
always an easy proficient visit
May 13, 2019
Dr Shari is the absolute best. Staff very nice but they seemed unsure of what my insurance actually covered. They made a small error which ended costing me more $ in the long run. Not the end of the world. But why should I be held accountable for their mistake. Overall great experience.
May 13, 2019
Very thorough and professional. They never keep me waiting more than five minutes after my appointment time. Patient. Dr Shari asks questions and listens to your answers.
May 11, 2019
I have been going here for years They are the best.
May 6, 2019
Awsome place for glasses, the staff is fantastic!!!!
May 4, 2019
Everyone is very friendly and Dr. Jurgenson takes her time and explains everything carefully.
Apr 29, 2019
Great up to the minute service
Apr 28, 2019
As in previous years having the exam and purchasing glasses is fast and painless. Thank you!
Apr 27, 2019
I love going to this office. Dr. Shari is great! She’s very thorough and takes a lot of time to answer questions and explain things
Apr 27, 2019
Everyone is very friendly and accommodating. Doctor is professional and knowledgeable. I'm usually in within about 10m of my appointment time, and there are a good range of appointment times to suit different schedules. I like supporting a local business rather than a chain, and I've been coming here for several years and have enjoyed it very much.
Apr 22, 2019
An excellent visit. Great service.
Apr 20, 2019
Dr. Jurgensen took a lot of time to review my options for after-cataract surgery. She was kind, thorough, and patient, and a great help. She showed true concern for my well-being, and I am grateful for her competent and compassionate assistance.
Apr 8, 2019
Followup visit for Lasik surgery.
Apr 6, 2019
Very nice people, very helpful, and very quick service.
Mar 28, 2019
The staff and doctors go above and beyond!!!
Mar 22, 2019
The office staff is very kind and Dr. Jurgensen is someone I can trust.
Mar 18, 2019
Dr. Jurgenson was very knowledgeable and had a very caring mannerism. The office staff was friendly and competent.
Mar 16, 2019
This office is the best. Excellent treatment and caring staff.
Mar 16, 2019
it was GREAT - all the girls were very helpful - Doc. Martha was very informative - no issues here and they helped me decide and get my new glasses Paulette -
Mar 14, 2019
Always prompt and efficient service; cordial and helpful staff; pleasant surroundings; I always recommend Dr Jurgensen and Assoc. when asked for a good, local optician.
Mar 14, 2019
This was a pleasant experience from the professional exam to interactions with the staff. Would highly recommend.
Mar 11, 2019
I appreciated your scheduling me so soon, as I had an emergency.
Mar 10, 2019
Very friendly, courteous and professional service. Didn't try to upsell me anything either.
Mar 9, 2019
Friendly knowledgeable people. Our entire family has been served by Dr. Shari for years.
Mar 9, 2019
There really isn't much to review. Your office seems to run very efficiently. In the many years I have been a patient at this office, I have been treated very courteously and professionally. No long wait times. I would recomment Shari Jurgensen's office to anyone who wants to deal with a real professional optometrist. Bob Goldin
Mar 9, 2019
I was treated quickly and everyone was friendly and helpful.
Mar 7, 2019
Great service and professionalism
Feb 25, 2019
Nice office, Nick was great and very informative.
Feb 23, 2019
Dr. Tish is a wonderful, helpful doctor and she explains everything in a way that you can understand. She takes the time to listen to me and lets me know in a kind way of things that may occur if I don't take care of my eyes. I would definitely recommend her or any other associate in this practice.
Feb 18, 2019
Thank you for your thorough eye exam
Feb 16, 2019
Very professional no complaints
Feb 14, 2019
I was very pleased with the entire staff. How nice to be greeted with smiles from everyone. It's catchy, I found myself smiling with another patient. I liked the way the waiting area was set up. I enjoyed the streaming information video.
Feb 14, 2019
Outstanding and professional in every way from Dr. Shari to the techs and staff. Clean, organized, friendly, efficient. Everything is beyond my expectations.
Feb 14, 2019
Dr. Jurgensen and her staff are always professional and very friendly at the same time. I never question their ability or honesty which is very important to me. All my questions are answered and never in a hurried manner.
Feb 4, 2019
My first visit was great. Arrived early and the staff quickly checked me in and did preliminary tests. My appointment started on time and the doctor exam was efficient which left time for her to answer all my concerns and questions. After years of using a larger clinic it was refreshing to be a part of a caring practice.
Jan 26, 2019
Put out of my discomfort at first call!
Jan 24, 2019
The staff at Dr. Jurgensen's office is always so friendly and helpful. When picking out new frames, they are always there to help me find the perfect pair. I've seen both Dr. Shari and Dr. Tish and both are wonderful.
Jan 23, 2019
Very efficient and friendly!
Jan 7, 2019
Great Staff! Excellent services!
Dec 31, 2018
Dr Shari and staff are always professional.
Dec 31, 2018
Everyone at Jurgensen and Assoc are WONDERFUL!!!! Thank you
Dec 30, 2018
I was very pleased with the services from the Dr Juegensen's office. It is in a comfortable and professional surrounding. Couldn't be more pleased.
Dec 20, 2018
The staff was great - very friendly. Took my husband in for an eye exam and told Dr he needed glasses - reading and distance. The Dr also suggested glasses for the computer as the prescription would differ slightly from the reading glasses. This sounded great and we discussed that we would get three prescriptions - reading, distance and computer. We explained to the Dr. we were not interested in bifocals. When were checking out I requested a copy of the prescriptions. We were given a copy of the computer prescription and a prescription for bifocals! I explained that was not what we discussed with the Dr less than 5 minutes ago and that I wanted three separate prescriptions to avoid any issues when filling them. The checkout person said this was not needed and that prescription with the bifocals could be converted to distance and reading. Very very very frustrating! I finally got what I wanted even though it took the checkout person three times going back and forth to get me what we discussed with the Dr. She kept apologizing which was nice but she wanted to make me "understand" that the one prescription took the place of two. This is not the point! Look you are providing a service and I am the consumer - okay? You are running a business and expect payment in full before we leave - I was very willing to pay the extra $30 that was not covered by Insurance. Also I do not understand the loss of communication within a five minute period. She very kindly went through the cost of glasses but being as frustrated as I was I decided to take our business elsewhere.
Dec 13, 2018
Dr. Shari and staff always professional and friendly. Great service for the past 20 years
Dec 13, 2018
You have a very professional and courteous staff.
Dec 13, 2018
The staff was amazing! I was able to fill out the preliminary paperwork online, which made the process so much easier. Dr. Tish was great, explained everything in a way I could understand, and answered all my questions. Janet helped me pick out frames that fit my budget and my face. :)
Dec 8, 2018
This was my first visit. It was an excellent experience. All personnel were professional and friendly. Dr. Shari did my exam. She was thorough and patient. She gave me lots of good information and answered all my questions. Nothing was rushed. I cannot say enough good things about this office. I highly recommend.
Nov 15, 2018
Everything very Good as always "GOOD PEOPLE"
Nov 15, 2018
Our family has been treated here for many years. Although we moved out of Lombard, we still find it is worth the drive to be treated here.
Nov 12, 2018
I was very satisfied and enjoy your online presence.
Nov 8, 2018
Dr Jurgensen is always very caring, attentive to any questions or concerns I may have. Nancy and Maria were very helpful in picking out my glasses and processing my check out/bill.
Nov 8, 2018
The office staff was very pleasant to work with. Doctor was extremely kind and took her time to explain my examination. I could not be more happier with my choice to have appointment. I plan on making appointment for my husband too.
Nov 7, 2018
The remodel of the office is nice. Was taken at my appt. time with no waiting.
Nov 4, 2018
My visit was GREAT the people were wonderful, knowledgeable, helpful. Rating 10 Stars.
Nov 1, 2018
Dr. Jurgensen and staff are very knowledgeable and do a comprehensive exam and explanation of everything. Even though I've moved away from the area, I still keep my care with Dr. Jurgensen because of the care she provides.
Oct 23, 2018
I've been going to you for many years and will continue. Thank you!!
Oct 14, 2018
Always exceptional service here
Oct 11, 2018
We've been going to this office for a few years now,and really feel very comfortable with the professionalism at this office. On both ends with the doctors and the office support staff ,billing can be tricky at times and they handled all questions just fine.Our eye doctor was Dr.Tish ,she was very efficient and very knowledgeable, I felt very comfortable with her.
Oct 10, 2018
Kim and Dr. Shari and associates have always taken great care of me. I will hope I have no reason to go no where else I WONT
Oct 6, 2018
Excellent service, professional performance and pleasant staff.
Oct 4, 2018
My daughter, Gianna is autistic and has had a lot of trouble getting her wyes checked as she shys away frm eye contact and objects near her face. Dr. Jurgensen was able to make her feel comfortable enough to get through the exam without any problems and her staff helped us find glasses that look great (and will stand up to the abuse Gianna will subject them too) quickly. The entire experience was made fun for her and virtually stress free, which has not been the case elsewhere. I cannot say enough about this office and its staff to convey my satisfaction. Thank you.
Oct 1, 2018
As always your staff are all very knowledgeable, friendly
Sep 27, 2018
I appreciated the completeness of the exam and the large selection of frames, Thanks for the assistant's feedback in choosing a frame. The office was sparkling clean.
Sep 15, 2018
Great updates to the office. Wonderfull patint care as usual. Great selection of frames that are very current.
Sep 13, 2018
So happy to find Dr. Martha McCallister at Jurgensen & Associates, because it is a first rate organization from beginning to end of appointment.
Sep 10, 2018
Dr. Jurgensen’s staff do a very good job keeping the office running. The eye doctors are great.
Sep 6, 2018
It is always pleasant at this appointment.
Aug 30, 2018
All services were as expected.
Aug 30, 2018
Bright, clean, inviting office space. Very pleasant and helpful staff. Dr. Tish was great with my first time eye examer! Overall excellent experience.
Aug 9, 2018
We loved visiting Dr. Jurgensen's office for the first time last week. Everyone was so friendly and thorough with my daughter's eye exam. The location is good for us but the staff made it great!
Aug 2, 2018
Had an excellent appointment. Dr. Martha McAllister is awesome. Kim who helped me find the right frames, was great too!
Jul 19, 2018
Thanks. For making me feel comfortable and determined...Great and professional group of people...The Dr.Very Professional ...Totally recomend for everyone...Support Local Business...
Jul 12, 2018
Great practice, nicely run & outfitted.
Jun 21, 2018
Dr. Sheri is an exception doctor and her staff is wonderful .
Jun 16, 2018
I was much happier with the treatment I received compared to last year. I have been looking through fuzzy glasses since I picked them up last year. Already discussed with Dr Jurgensen so I won't relive it again. I hope I get another survey after I pick up my glasses and see how they are.
May 30, 2018
clean and efficient office - personnel friendly and helpful
May 19, 2018
Love going to see Dr. Shari Jurgensen! I know I'm in good hands!
May 14, 2018
Always does a complete exam. Let one know what she is doing a why. Gives good instructions.
May 14, 2018
This is a wonderful place to go for your eye care needs. The staff is friendly, the doctors are informative and it’s a very pleasant experience.
May 14, 2018
The whole office is so wonderful!
May 14, 2018
Very friendly, helpful, and knowledgeable staff.
May 11, 2018
We have been going to Dr. Jurgensen for many years and would highly recommend her to anyone who is looking for an eye doctor. She is always pleasant as is her staff. They are always on time for the appointment and are efficient during the appointment. Very professional and friendly office.
May 7, 2018
Always friendly, professional, and helpful
May 6, 2018
Dr Tish is SO lovely and patient with my daughter.
May 5, 2018
I think all these guys are GREAT - very helpful - always UP BEAT....
May 3, 2018
Great, newly renovated office with friendly, professional service and top notch doctors!
May 3, 2018
I was very happy with your services. Very professional and helpful. Thank you
Apr 26, 2018
Dr Martha is so wonderful! I just love her! So kind, patient and thorough. Janet and staff are great too! So happy to have found such a great group. Michele Del Genio
Apr 21, 2018
As always Dr. Jurgensen and her staff did an excellent job in getting me in on time, being friendly and professional in my appointment and answering all of my questions in an understandable way. I really like her newly designed office and found it to be very clean and comfortable!
Apr 15, 2018
Dr. Jurgensen and Associates is warm, friendly and mindful of your time and budget.
Apr 9, 2018
Love the staff at Dr. Jurgensen & Associates!!! Everyone is smiling, helpful and knowledgable.
Apr 9, 2018
Love this office been going here for at least 20 years
Mar 31, 2018
I always feel the time spent at Dr. Jurgensen and Associates is managed well and my eyes are in good hands!
Mar 24, 2018
Excellent professional care in a welcoming environment.
Feb 25, 2018
As usual, I always leave here feeling like I visited a friends house. I always feel welcome and never rushed, everyone takes their time with you and always takes time to answer any questions. Everything is always well explained.
Feb 10, 2018
Your office is wonderful I called on Monday, with concerns with my vision as I had just finished undergoing 16 chemo treatments. You were able to get me in to see Dr Ferguson the next day. I could of seen another doctor on Monday, but since I didn't have any symptoms at the time, I waited to see Dr Ferguson, whom I normally see. The staff is always very helpful, especially when deciding on new glasses or getting then fitted afterwards. I also had problem with a new RX for glasses and you were able to send them back and get them corrected at no addl cost to me. I'm 60 yrs old and have been coming here for as long as I can remember.
Feb 8, 2018
Dr. Jurgensen and her staff are excellent in every way. It is a pleasure to be served by them.
Jan 28, 2018
The front desk was very unprofessional from updating insurance information to collecting the paynent. She gave me a $145 invoice ($75 for myself and $70 for my daughter with $5 discount) and charged me $150, when I told her she said just ignore that invoice and gave me a diffrent one showing $150. I requested a prescription for my glasses. The one she gave me doesn’t match the doctor notes paperwork. The doctor notes, a copie of which I have shows +25 for both eyes and the perception shows +75 for each one. When I asked why was different she went in the back to ask and than said that those are just doctor notes. This lady was all the time making faces to someone in the side of the front desk behind a wall which prohibits the costumer view. I even asked her why and she said it was not me. I haven’t order my glasses yet because I am not sure if I have the correct prescription. Did the doctor made a mistake or did the front desk lady. I paid $75 and Zi need to go somewhere alse and check it again.
Jan 22, 2018
Always excellent treatment at Dr. Jurgensen and Assoc.
Jan 22, 2018
I have been seeing Dr. Shari every year for an eye exam for many years now. She provides outstanding professional service, and she and her office staff are always cheerful and helpful. Mid-year adjustments, when frames become loose, etc., are handled well and at no charge. I highly recommend her for your vision needs.
Jan 22, 2018
I'm always seen quickly for my appointments. The staff at Dr. Jurgensen's is very helpful and friendly. I've seen both Dr. Jurgensen and Dr. Tish and have great experiences with both. The rest of the staff has been great in helping me choose new eyeglasses. They are all very helpful when I ask their opinions and seem happy to help out.
Jan 17, 2018
Love the new office- I love Dr Shari- she has always been so personable, as well as the staff. She always asks about my blood sugars and my eyes are checked for any signs of diabetes.
Jan 15, 2018
Always friendly, professional and through.
Jan 15, 2018
Was great very thorough people were super & very helpful
Jan 15, 2018
Have been going here for years. Love everyone on the staff as they are all super helpful and friendly
Jan 6, 2018
Office staff is so friendly. Did not have to wait long to be seen. Highly recommend
Jan 4, 2018
My husband and I had a great experience here. We liked our former eye doctor, however, he was always running behind sometimes we waited an hour. Doctor was very informative. The rest of the staff were very personable. Clean and modern.
Dec 30, 2017
I just love Dr. Jurgensen. She listens to everything you have to say and then she is so thorough. She goes over all the tests that were run and answers any questions you might have. I have recommended her to quite a lot of people.
Dec 25, 2017
While I was not happy Dr. Kevin left the practice, I still had a good experience overall. The remodel is nice.
Dec 22, 2017
Everyone is friendly, yet professional. All steps of my visit went smoothly...
Dec 21, 2017
Love your recent remodeling of the office. As always my visit was pleasant and professional. Everyone is friendly and efficient. In and out quickly Been going for years and will continue to go to Dr. Sherri.
Dec 19, 2017
I've always have been impressed with Dr. Jurgenson and her staff I highly recommend them Nancy Sendelbach
Dec 18, 2017
Very good communication. Always kept well informed. Your office obviously thinks about its patients.
Dec 18, 2017
She has been our optometrist for many years. We are very happy with her!
Dec 17, 2017
Dr. Jurgensen is a very nice professional doctor. She is very kind and helpful.
Dec 17, 2017
This was my first visit to Dr. Jurgensen. Staff was wonderful. Dr. Jurgensen was amazing! So thorough yet so approachable. She explained everything in terms I could understand. She was recommended by a family member and I am happy to report I've found my eye doctor for a very long time!
Dec 15, 2017
I rate Dr. Jurgensen an outstanding. I have been to other eye doctors and they are not as good and thorough as Dr. Jurgensen
Dec 12, 2017
I had a recent check up. It was a very friendly, professional, and efficient. From checking in to selecting new frames, it was smooth sailing.
Dec 11, 2017
The service and professionalism was excellent.
Dec 11, 2017
I had my yearly eye exam and everything was good and I appreciate all the staff at Dr. Jurgensen's office. I like the newly redesigned offices.
Dec 11, 2017
Very professional yet personable & caring environment.
Dec 11, 2017
I have never been in this office without being greeted warmly. The staff and doctors are wonderful to patients.
Dec 4, 2017
Very professional staff and facilities. I will recommend to others and return myself.
Nov 29, 2017
The service is always great! The team is very friendly, helpful, and professional.
Nov 23, 2017
Always a pleasant experience! Not to mention the new office looks great!
Nov 16, 2017
I have been a patient of Dr. Jurgensen for years. The staff is always friendly and helpful. I love the newly remodeled office.
Nov 11, 2017
Very professional and great exam.
Nov 9, 2017
Great to see Dr Jurgensen; haven't been to an eye doctor for previous 11 years. It was a very good experience!
Nov 6, 2017
Staff is very friendly and helpful.
Oct 26, 2017
Thank-you Dr.Shari and Kim for making my visit pleasant and professional !!!
Oct 21, 2017
Doctors and staff all do a great job. Now in a newly remodeled office.
Oct 21, 2017
First time in your office... followed Dr McAllister there. Staff was great. Loved the frame selection.
Oct 20, 2017
Wonderful friendly, professional service.
Oct 19, 2017
I've been a patient with Dr.Jurgensen and her colleagues for a few years. I've never had anything less than OUTSTANDING care at each visit, whether those visits were scheduled or emergent. I'd not trust another practice with my eyes.....
Oct 18, 2017
Not only great doctor but a perfectly oiled administrative team. The only place where I never wait, I get called back within 48 hrs if I leave a message, I am clearly explained my options: medical & financial.
Oct 18, 2017
Testing and Dr. Jurgensen visit excellent, purchase of new glasses somewhat strange in that my eye measurements nose bridge were not measured. I do not know if this information is on file or just not done anymore!
Oct 8, 2017
Best optical ever . Been going there for many years
Sep 2, 2017
Dr. Sheri & staff are ALWAYS so very friendly, supportive and helpful!
Aug 31, 2017
Saturday Appointment was fabulous
Aug 28, 2017
I appreciate the friendly staff and i think the doctors are thorough and explain things very well.
Aug 26, 2017
Very efficient and friendly staff
Aug 24, 2017
Just love this place. They always make me feel like they know me personnally which makes my visit assume!
Aug 12, 2017
All the employees at the doctor's office are helpful. They answer all your questions to your satisfaction. Dr. Jurgy is the best. The exams are done efficiently and the equipment is state of the art.
Aug 6, 2017
Dr. Shari is the best their is. She always knows what I need and is always on time...
Aug 5, 2017
Fast and knowledge service, great staff
Aug 2, 2017
Dr. Jurgensen & Associates are efficient, professional, and welcoming. I felt taken care of the moment I walked in. They provided clear and complete information regarding my situation.
Jul 27, 2017
Have known the office for many years and have always gotten the best service and quality advice. would recommend them to anyone. Always goes the extra mile to be sure all is OK with both Phyllis and I.
Jul 22, 2017
Everything was great. Very nice people and very thorough
Jul 19, 2017
Great experience. I felt that the doctor was thorough and listened to what I was saying to her.
Jul 15, 2017
Great visit as usual at Dr Jurgensen's office. Such friendly, thorough and helpful office!
Jul 15, 2017
My Visit on 6/29/17 was very enjoyable. The staff was very friendly and helpful. Dr Tish was very through and explained my exam step by step. My review is it was a wonderful experience,
Jul 1, 2017
I've been a patient for over 20 years. Everyone is always friendly, on time and very accommodating. Lots of help choosing new frames which is so wonderful.
Jun 27, 2017
I was so impressed with this office. Dr. Jurgensen took lots of time to understand my concerns and my current situation. She explained everything clearly, and she was professional and polite. It was a great relief to have found someone who can help me! Everyone who worked in the outer office was great.
Jun 26, 2017
Great service and caring doctor plus receptionists!!!
Jun 24, 2017
My husband and I always see Dr. Tish and she always does a great job. She is very thorough and competent. We enjoy our visit with her.
Jun 21, 2017
Dr. Tish did an outstanding job. The girls up front couldn't have been more friendly and helpful.
Jun 21, 2017
I appreciate the flexibility and attentive service that the staff provide. It's a wonderful Team & Dr. Jurgensen is such a great doctor. Thank you!
Jun 20, 2017
In addition to receiving high-quality, thorough vision care from the doctors, both the doctors and helpful staff maks every visit a pleasant experience. My family have been patients for 20 years, and I cannot imagine going anywhere else. I wholeheartedly recommend them!
Jun 17, 2017
Always a pleasure talking with Dr. Jurgensen & her Happy staff of people. Brightens my day and feeling good.
Jun 15, 2017
Good care, attentive. The technician didn't seem very familiar with the equipment and I did feel a little forced to use the picture of the back of my eye rather than being dilated. It was a nice option, but I feel it should be presented up front.
Jun 15, 2017
I was very impressed with Dr. Jurgensen's office. Everyone I dealt with was friendly, helpful, knowledgeable and patient with me. My prescription is strong and I have a hang-up about glasses/eye exams since I started wearing glasses in first grade and started wearing contact lenses over 45 years ago. I am confident that my new glasses and contacts will be fitted correctly. I intend to see Dr. Jurgensen yearly for years to come.
Jun 5, 2017
Ordinarily, I do not like to fill out surveys but seeing as it is for Dr. Shari and Associates, I've decided to do so. I've been one of Dr. Shari's patients for several years now and think very highly of her. Not only is she a great doctor, but a wonderful person.
Jun 3, 2017
Felt well taken care of. Doctor and staff are very pleasant and professional. Have and will continue to recommend friends and relatives go to your practice.
May 20, 2017
Always great to see Dr. Shari! She is professional and sympathetic.
May 6, 2017
Great service, fast, resourceful
Apr 13, 2017
Doctor and staff were wonderful
Apr 10, 2017
Fast and professional as always.
Apr 7, 2017
When I went in for my exam. There was no one in the waiting room. In 10 min when I came out it was packed. Everyone came in at the same time. What I noticed right away was how well it was handled. I heard the young girl answering the phone promptly asking the caller if she could call them back after briefly explaining the situation. Well done
Apr 3, 2017
The Dr & staff was excellent!
Mar 30, 2017
Dr. Sherri and the entire staff at Jurgensen and associates are outstanding. I could not ask for a better ophthalmologist and team.
Mar 26, 2017
Visit was great. Dr. DeMaio was great with explaining the adjustment with bifocals and my current reading glasses.The staff was very helpful with selecting my frames and explaining financial options.
Mar 19, 2017
I had been suffering from eye watering and irritation for a week. At first I thought it was just allergies, so tried to work through it. After a week, things weren't getting better, and actually worse. I called for an appointment and had the opportunity to come in that afternoon. In addition to the quick appointment, they talked over insurance options as well. It was a positive experience all around
Mar 19, 2017
I was completely pleased with the services and friendly employees that helped me to pick out new frames.
Mar 14, 2017
I have been going to here since I was very young. Besides being knowledgeable and helpful, they treat you like family. Even when I moved away for a while, I would come back to see them for my eye care needs. I would highly recommend Dr. Jurgensen & Associates!
Mar 11, 2017
I've lost track of how many years I've been going to Dr. Jurgensen & Associates, I started with Dad and am now with Daughter.
Feb 20, 2017
We have been pleased with your expertise and service for years! We are also delighted you work with our medical providers when we need or might need additional eye services. We have always been pleased with your high level technology in monitoring our eye health, and your expert knowledge and referral for Lasik led to a very successful outcome.
Feb 16, 2017
I would highly recommend Dr. Jurgensen & Associates for the very friendly and professional care they provide in a convenient location.
Feb 16, 2017
Very well liked and trusted by my family and I. Very professional and personable. Would/Will recommend Dr. Jurgensen and Staff to everyone.
Feb 9, 2017
Everyone at this office is professional and friendly. I have been a patient here for over ten years and bring my whole family. I love that the doctors provide education during the visit.
Feb 9, 2017
Very helpful staff; thorough exam; Dr takes time and listens.
Feb 3, 2017
As always, timely, friendly and knowledgeable
Jan 28, 2017
Great staff, prompt and professional service. Would highly recommend to all.
Jan 23, 2017
Annually I visit Dr. Shari to make sure that my gas-perm lenses are in good shape. I also feel comfortable talking with everyone at this practice. Dr. Shari is thorough in examining my eyes and in explaining her answers to my concerns. CareCredit financing is offered, which can be a real help.
Jan 16, 2017
Great staff, always warm and friendly. Almost always on time in the 20 years I have been coming here.
Jan 15, 2017
Actually for the first time visit I think it really went GREAT - from Dr. Tish to her assistants helping me select my glasses - the customer service was outstanding.
Jan 12, 2017
The most knowledgeable doctors and best customer service I have ever experienced. Well established in the community, and an industry leader using the most current technologies in eye care. I am always comfortable and confident in receiving the best eye care at Dr. Jurgensen & Associates. Highly recommended.
Jan 9, 2017
Every time I am treated like a friend, very friendly staff and Doctor. They all take time to fully explain, help me pick out glasses, etc. I really like this office.
Dec 29, 2016
Let's face it getting glasses are a necessity and getting a professional to take care of this is very personal. We don't get this very often so when we do we want to be treated with honesty and the trust will develop from the experience from setting the exam appointment and registering online to the examination to the fitting . This is not my first time having an eye exam and purchasing glasses so I know when I am being treated fairly and when I am not. I visited several prior to my decision. I obtained quotes from every office. I called my insurance carrier and they provided a list for me to chose my doctor. The written quotes at Dr. Jurgensen's office were the best so I scheduled the appointment. After I had be assured several times over the phone by Joe and in person by Kim that I had excellent coverage I was given a cost for 2 sets of glasses that was much less than what I was finally given at the end of the appointment. During the exam Dr. Tish told me that a portion of the exam had an additional charge of $33.00 that was not disclosed initially. After I had my glasses fit I was told that the original quote did not cover everything I needed. Then all of the hidden cost were applied and my original quote ended up being maore than triple what I was expecting. I am very conscientious about pricing before I buy anything and this was a source of disappointment. My trust in fair business with this company has been diminished and I hope that I can get a price adjustment becasue I had many choices and if I had the facts were transparently disclosed like other companies my decision might have been altered. When I asked for the original written quote in the file it was mysteriously missing according to Kim.
Dec 24, 2016
Dr. Shari and the whole team were not only very professional and helpful but so very pleasant to be with. It was like being with my neighborhood girlfriends.
Dec 19, 2016
Always very Professional and friendly
Dec 19, 2016
Thank you! You all are awesome and restored my confidence in optometry.
Nov 30, 2016
This was my very first visit to your office and I was very pleased. Your staff is very friendly & accommodating. Now when I pick up my glasses, that will tell how accurate! Lol - jk, I'm sure they will be just fine.
Nov 14, 2016
Very professional and courteous/helpful
Nov 10, 2016
I enjoy coming to the office. Everyone is helpful and friendly. I love the varied hours and close to my house!
Oct 20, 2016
I was very pleased with my visit on Monday. Something was really affecting my vision, but they got my in that morning, for which I was grateful.
Oct 19, 2016
I had an emergency situation and needed to have a laser procedure performed ASAP. Dr. Jurgensen was able to reach a surgeon at 4:45 p.m. whose office was already closed for the day. That Doctor immediately returned to his office and performed the procedure at 5:30 p.m.
Oct 15, 2016
Excellent service! I walked away with a clear understanding of my options and with much improved vision.
Oct 12, 2016
The service and support is always great and it is a pleasure to work with everyone.
Oct 1, 2016
The staff are friendly and very helpful. Dr Jurgensen was ready for me precisely at my appointment time. I was in and out in less than a half hour. Friendly staff and a great doctor, I cannot recommend enough.
Sep 29, 2016
Awesome service, keeps up well with technology
Sep 27, 2016
Quality service and a very helpful and friendly staff
Sep 26, 2016
Dr. Jurgensen and her staff are always professional and friendly. Dr. Jurgensen takes the time to do a complete exam and explains everything to you....never feel rushed. The support staff works with you to find the best fit and best look for your glasses. They offer and explain options, but you never feel like they are salesmen pushing you to buy something. Even after moving from Lombard, I continue to drive from the southwestern suburbs because of the expertise and great service.
Sep 19, 2016
I have been a patient at Dr. Jurgensen & Associates since 1988. They are great people! I had some concerns with a vision problem. I was seen promptly when I arrived. They never make you wait! They are courteous and professional. This time I was seen by Shari Jurgensen, which was unusual as I regularly saw a different doc but this was urgent. Dr. Shari examined my eyes, assured me that there was no serious problem and all was good. She was great! You need an optometrist? Go see Dr. Shari and her team. You won't regret it. I haven't for 28 years!
Sep 17, 2016
I have always received the best of care when I have gone to Dr.Juergensens office. All the people in the office are nice and helpful.
Sep 15, 2016
You are the best!😎 Love my glasses
Sep 12, 2016
I highly recommend Dr. Jurgensen and Associates where I have been a patient for the past fifteen years. I have always received excellent care, prompt, professional service, and quality products Dr. Shari and her staff are warm, caring, and helpful.
Sep 10, 2016
Everyone was wonderful and the service was great as usual
Sep 8, 2016
I plan to keep coming back .
Sep 8, 2016
I have been coming to Jurgensens for years. I have always been very plrased with their professional services and impressed with the up to date equipment they have. Everyone is friendly, helpful, and cheerful. Thankful for your services.
Sep 8, 2016
The people are very friendly and helpful. It's a very welcoming atmosphere.
Sep 7, 2016
Dr. Jurgensen was extremely respectful, patient, confident, and professional. The appointment was easy, fast and enjoyable. A pleasure. Thank you!
Sep 5, 2016
I love this place, always professional service. Dr. Sherry is the best optician I have seen over many years. The ladies are wonderful , I would never go any where else.
Aug 31, 2016
My first visit exceeded my expectations. This was my first visit with Dr Jurgensen. She gave me a thorough examination. She was very professional and engaging. The staff was very welcoming and helpful also.
Aug 29, 2016
Dr. Jurgensen’s approach to patient care is holistic and thorough. I have been seeing Dr. Jurgensen for a few years now and she always spends a lot of time with me and makes sure that I am comfortable with my contacts/glasses and that they work for my lifestyle. The front desk is sufficiently staffed (calls are answered promptly, check-in/check-out process is efficient, etc.) and, on my most recent visit, I found the office assistants to be friendly and helpful.
Aug 29, 2016
Have been coming here for over 10 years, always a great appt with any of the doctors and the staff is always the best!!! Awl ways recommend to others
Aug 16, 2016
Friendly staff, large selection of glasses, appointment was quick and easy would recommend to all who need an eye doctor.
Aug 6, 2016
Have been going here for years, always thrilled with everyone. Will return next year!
Jul 31, 2016
I saw Dr. Kevin and he was very thorough and professional. I thought I had something in my eye, but he checked and I did not. I was very thankful that Dr. Kevin could help me.
Jul 23, 2016
As always, a wonderful experience.
Jul 21, 2016
Dr Tish is my Doctor, and I couldn't be more pleased.She was very punctual,explained every test that I took in depth and answered all questions that I had about the new glasses I was about to receive.Staff was extremely efficient right from the get go.Very prompt in sending out any online communication, appointment reminders included.When I picked out my frames they couldn't have been more helpful, from their knowledge of frame display area to the different options available for my lenses and all other related questions.Thanks Team Jurgensen a job extremely well done.
Jul 18, 2016
Always a great visit. Staff is always friendly and helpful.
Jul 9, 2016
Always a pleasant visit. Staff is friendly and helpful. Dr J is very knowledgeable and thorough with her exams and explains everything very well.
Jul 3, 2016
Our family has been patients with Dr. Jurgensen & Associates for 20 years. The vision care and advice we have received has always been outstanding. Their practices are up-to-date, the staff is friendly, helpful and knowledgeable. On the rare occasions there have been any issues with the glasses we have ordered, their customer service and problem resolution practices have been excellent. We highly recommend the doctors and staff for quality, reliable, and forward-thinking vision care.
Jul 3, 2016
Dr Harte & Dr Tish are excellent! They are very informative and take the time to make sure you are fitting with the correct prescription.
Jun 27, 2016
Dr Jurgensen is AMAZING!!! She always takes plenty of time with me and makes sure I understand everything that is happening.
Jun 23, 2016
Real happy with everyone in this office. Very nice and real helpful. I left them for awhile and that was a big mistake. I am back and there to stay.
Jun 23, 2016
I've been a patient here for years. The staff is always helpful and on top of their game. Dr. Shari is wonderful.
Jun 18, 2016
We always have the best care at Dr. Jurgensen's office.
Jun 12, 2016
Dr. Tish did a very thorough job. She is a pleasure to work with.
Jun 11, 2016
Dr jurgeson was wonderful as usual Staff was friendly and helpful Great experience
Jun 6, 2016
Great local Eye Dr. Office with great customer (patient) care
Jun 6, 2016
I have been going to Dr. Jurgensen & Associates for almost 50 years. They have always treated me like family.
May 23, 2016
Life's appointments made easy coming in & going out.
May 16, 2016
Moving into the Area a couple of years ago, I am extremely luck to find Dr Jurgensen & Associates. With glasses and contacts their service has been OUTSTANDING!! For my most recent visit I was having redness on my Eyelid. They were able to schedule me the same day and able to treat the issue. Thanks again for the great service. From the time you walk in the door to the time you leave it is great experience.
May 13, 2016
Dr. J was pleasant and informative. I would definitely recommend her.
May 8, 2016
I always feel like I've had the best eye care with Dr. Sheri!
Apr 28, 2016
Excellent professional and very fast care and service.
Apr 24, 2016
Right on time, no much waiting.
Apr 23, 2016
I was very pleased.the staff was very helpful and professional.Dr hart was very thorough with the questions he asked to get an understanding about my vision.
Apr 18, 2016
Family like atmosphere....enjoy all the doctors there....no pressure sale
Apr 15, 2016
Very professional -- I had to wait but the office was behind -- no issue -- thank you
Apr 8, 2016
Continue what you've been doing! That's why our family keeps coming back.
Apr 4, 2016
Excellent service, friendly staff and knowledgeable doctors.
Apr 4, 2016
Keep doing what you guys are doing! You guys are the best!
Apr 1, 2016
The staff and Doctor were wonderful with my four year old son. He was very calm and relaxed, and did everything like daddy did after my exam.
Mar 31, 2016
The only thing is my husband was not offered the "picture" option for his eye exam as a new patient. But it was rectified after I inquired about it. Otherwise, service was excellent!
Mar 30, 2016
I enjoy coming to my visits, everyone is so happy and upbeat. No changes needed. Keep up the good work.
Mar 28, 2016
Everything was PERFECT as usual.
Mar 26, 2016
Very thorough exam by Dr Harte. I had a concern with one of my eyes being blurry and I was fit into appt schedule. Dr Harte explained everything very well and put my mind at ease! Thank you.
Mar 26, 2016
Love this office. Been coming here for years. I do want to relate this however: I came into the office in late Feb early March to look at sunglasses frames. Your staff was more than helpful in ordering a potential frame in the color and size I was interested in, just so I could see it. They went over my insurance coverage, and noted that I should get a check up to see if my prescription changed before we order new frames/lenses. All good. I came in for my exam on Mar 24. At that time I was told my insurance did not cover new frames until Dec. So I was a bit disappointed about that, and was not informed of that point beforehand. I have postponed ordering new frames for now, since this was not a necessity and my script hadn't changed much. I know it is my responsibility to know my insurance coverage, and I will look into it myself next time rather than rely on the office staff to know.
Mar 26, 2016
I really appreciated the help I had picking out my glasses frames from the optometrist technician. I also liked how efficient my appointment was with very little waiting around between parts of the visit.
Mar 21, 2016
Very well! Spent a lot of time helping me pick out new glasses and sunglasses. we or I really could not afford the $988.oo cost for 2 pair that I really desired. We checked out Costco and received really good service. Had all the special lenses that I was offered by your team. We paid $510.oo Will do service one year guarantee on normal things that could happen.Thank You
Mar 21, 2016
Check to see how many people have trouble returning the online form, which I thought I had completed. Also, the blood pressure drug I take is Lisinoprol (spelling?). I couldn't remember at the time of my appointment.
Mar 6, 2016
Dr. Jurgensen and her Staff are great. I was in and out and new glasses on their way!
Mar 6, 2016
Professional and great customer service.
Mar 3, 2016
Very friendly, courteous, and professional staff. I found Dr. Shari to be particularly reassuring as she patiently and thoroughly answered all my questions.
Feb 27, 2016
Nothing. I have been coming since Ray was my eye doctor
Feb 25, 2016
Everything is great! Love the care and attention we receive.
Feb 22, 2016
Everything as Good As You Could Ask For
Feb 18, 2016
I was disappointed that I had to wait almost 30 minutes for my appointment time. I arrived on time and I had done the paperwork via email before arriving.
Feb 12, 2016
Only issue is wait time---on time appointments are important to me.
Feb 11, 2016
I'm very pleased with all of the services provided by everyone at Dr. Jurgensen's office.
Feb 6, 2016
I love Dr. Jurgensen's office!! Great eye care service but BETTER people working there!
Feb 1, 2016
Number 5: The person at the desk greeted me as soon as I entered the door. I have had people in other places of business do this also. I believe they are told to do that, even when they are with another customer. I like being greeted but not when I'm across the room. My preference is to wait until I come to the counter. I also think it is rude when staff are with another client and still call out to me. That was not the case at this time.
Jan 31, 2016
Like the continuity of being treated by the same doctor, Kevin Harte, for many years.
Jan 25, 2016
Excellent experience. Dr. Shari and her staff are wonderful!
Jan 17, 2016
I really like dr Shari and that's why I keep coming back. My eyes are really bad and she checks them thoroughly. And my glasses are made accurately. Thank you.
Jan 16, 2016
Friendly staff that went out of their way to find frames that I liked AND could afford.
Jan 11, 2016
Nothing bad to say about this group. They all rock!!
Jan 11, 2016
Always a thorough and pleasant visit.
Jan 11, 2016
Sari Jergunsenis very nice doc. we are happy that she is our eye doc.
Jan 7, 2016
You need a better quality/selection of frames. I felt that the optometrist was being a little pushy in trying to get me to buy frames and glasses there. I came in for a eye exam only. i made that clear, but after reviewing my insurance she kept up the hard sell trying to get me to commit to a purchase. This, even after I told her numerous times. It kind of makes me not want to return there for eye exams.
Jan 6, 2016
I was able to see the same doctor from my first visit. She did extensive exam and explained the process and my options very clearly.
Jan 6, 2016
everything was great. thanks
Jan 5, 2016
The wait time was not an issue. They were just behind. It happens. But I do like this office a lot. I even referred by mom to y'all.
Dec 24, 2015
Everyone was very nice and willing to assist me. Very friendly and social.
Dec 21, 2015
Dr Shari and her office are the BEST! I would highly recommend them!
Dec 20, 2015
The insurance coverage is often confusing. It would help to print costs on paper and review rather than employee reading from screen.
Dec 20, 2015
I come in for my annual checkup and Dr. Kevin always makes me feel like we just talked yesterday. He is always up to date with my particular issues. The entire staff makes you feel like you are the most important client at the time.
Dec 18, 2015
My visit was excelent as usual I never have to complain about any one in the office or the time it takes all they girls are great and very nice and friendly and Shari I couldn't have a better Dr. Love all of you and Happy Holidays
Dec 17, 2015
The pre-assessment was lost in system. Your computers were down the week previously. The Doctor wouldn't look me in the eye, when she spoke. I had no confidence in this office or the level of security of my personal records.
Dec 15, 2015
Nothing. Everything was perfect. Thank you so much.
Dec 12, 2015
It's a small office so maybe this is unavoidable, but there was a lot of complaining from the front office staff about paperwork being misfiled by other staff (i.e., complaining about other staff that wasn't there). Everyone was nice to us, though.
Dec 9, 2015
The insurance was a big issue. Not fully aware of use and making sure it was fully understood before I arrived was frustrating for me.
Dec 8, 2015
I can not say enough good thing about this office!!
Nov 30, 2015
Friendly staff. Excellent service, I almost felt bad not purchasing glasses from them. But I'm definitely going back when I need to. Great job by all.
Nov 26, 2015
I feel I was well cared for and I can't wait to get my new glasses.
Nov 22, 2015
Very happy with service received.
Nov 19, 2015
How does one change perfection?! Greetings, testing/explanations and reviews, checking for any wants/needs - all done professionally, thoroughly and pleasantly! You are always a step ahead of me with any new services you offer.
Nov 16, 2015
Keep up the good work. It's worth it to my wife and me to drive the extra miles for our appts since we know we will be taken care of well
Nov 9, 2015
Visit was a positive experience as the examination by Dr. Jurgensen was very thorough and her staff was friendly and helpful.
Nov 8, 2015
Very professional staff and a positive experience. Thank you!
Nov 8, 2015
Friendly atmosphere. Everyone does a great job of keeping the patient informed and satisfied with the service.
Nov 5, 2015
I have been going here for years. I tried the mall eye class company, the glasses were terrible. I returned them and came back here.
Nov 5, 2015
Dr. Kevin explained so about the exam to me, I really appreciate the time he took. He was very informative.
Nov 5, 2015
Always professional and helpful. Explains my vision issues. very pleased
Nov 4, 2015
Staff very helpful helping pick out new frames.
Nov 4, 2015
This is a loving "family" environment and it is a great place to be sure our eye health is taken care of in a loving and knowledgeable way by all staff members.
Nov 2, 2015
Very professional and complete and thorough exam. Extremely pleased with service.
Nov 2, 2015
Both my husband and I were impressed with the friendly greeting as we walked through the door. The ladies listened to what we wanted/needed in a frame and they selected several types that they thought we would like. They were very helpful. Dr. Harte was very thorough in explaining the exam itself and comparing the pictures of our last exam to the current exam. We walked out of the office with a good feeling and were treated very well by everyone. We look forward to getting our new glasses.
Nov 1, 2015
Everyone in the office was friendly and knowledgeable from start to finish. Dr. Harte explained every aspect of the eye exam comparing the pictures of my eyes from 3 years ago to the present pictures. The women in the office made checking in, selecting glasses, and checking out very fast and efficient.
Nov 1, 2015
I luv the text reminders !
Oct 31, 2015
Excellent Service is always extended. Everyone presents a very Friendly atmosphere. Keep up the great work.
Oct 31, 2015
I already have referred - Nancy Kreller is my friend. Happy with Kevin. Long time patient since Dr. Ray.
Oct 22, 2015
I live in Batavia and still drive to Lombard for my appointments - I think that says it all! :-)
Oct 19, 2015
It was great! Your office is very friendly and helpful.
Oct 19, 2015
Dr. Sherri was spectacular and went over everything and it was my first time I went to Dr. Sherri and I was very impressed and happy.
Oct 19, 2015
Everything was great. Dr. Sherri was outstanding and explained everything perfectly. My husband really liked her also.
Oct 19, 2015
Love the big eye scanner that detects eye health--so much better than the old eye dilating
Oct 19, 2015
Been going her for years. Always have a great experience not only for myself but for my son who has been wearing glasses since he was 5.
Oct 19, 2015
We had a great visit and we're happy that the dr. could fit us in on Friday afternoon after my daughter injured her eye at school that day. The dr was thorough and explained everything to my daughter as she was doing it. I appreciate the time that she took to do that as it eased my daughters fears.
Oct 18, 2015
My husband, Rico, and I have been patients of Dr. Shari for many years now. It is a friendly office, with helpful and informative assistants. Dr. Shari takes as much time with her patients as they would wish. We've never felt rushed. We like that we're always reminded of our upcoming appointments. Everything is clean and organized. We are very satisfied with the care we receive.
Oct 18, 2015
This was only my 2nd visit and I feel you really cared. Set my mind at ease. Thanks
Oct 18, 2015
Very professional and courteous service, always. Thank you.
Oct 18, 2015
I personally will go nowhere else !!!!!!
Oct 15, 2015
thanks for your great service
Oct 11, 2015
Doctor very friendly and explained all my options thoroughly. very knowledgeable.
Oct 6, 2015
The wait for the optometrist was longer than expected since I was the first patient of the day. Also, it was annoying to find out that there was an additional fee to read the results of one of the eye scan tests. I did not see the value in the test and was unwilling to pay the additional fee, as a result, the eye scan was nothing more than an annoyance. When I shared my experience with a prior patient of the same practice, they said they encountered the same issue and as a result, they did not return for follow up exams at this practice. This additional fee should be explained before the scan is performed. I, for one, would have passed on the scan.
Oct 5, 2015
You guys are the best! I never wait and everyone is super nice and knowledgeable.
Oct 4, 2015
My husband and I have been patients of Dr. Shari for many years and we always have been happy with our care. She is very patient and caring.
Oct 3, 2015
Nothing needs to be changed for me .
Oct 1, 2015
I truly appreciate being able to see the doctor for an emergency appointment....I can't say enough at how impressed I was with my experience.
Oct 1, 2015
I really have a lot of confidence in Dr. Kevin. He's nice, very professional, and he's very intelligent. I am very happy with how he cares for me and my family. Thank you!!!
Oct 1, 2015
Dr Kevin is fantastic. He takes time to explain things to you. I wouldn't go anywhere else for my eye care needs.
Oct 1, 2015
Dr Shari Jurgensen and the staff are very friendly, they all make you feel like a friend. Very happy going here.
Sep 26, 2015
It was exceptional service, complete and thorough examination
Sep 19, 2015
Everything is always great!!
Sep 19, 2015
what a pleasure to have a very thorough eye examination by such a competent doctor
Sep 17, 2015
Dr. Jurgensen and her staff are always courteous, cheerful and accurate with informing me of any problems or concerns. Have been going to Dr. Jurgensen for many years and have never been disappointed with the care she provides.
Sep 17, 2015