Dr Jeff Brown
Dr. Jeff Brown
614 Reviews
Dr. Brown is about as nice a guy as you could ask for in a doctor; kind, knowledgeable, conversational, insightful. His staff gives you space to shop around and try on different frames; no rush to get you into something or out the door. We moved to south county and gladly make the 30 mile trip for his services.
Mar 27, 2024
Dr. Brown is the best. Timely on appt time (no waiting). All was super quick and efficient. Plus, he's super nice :)
Mar 27, 2024
The service is always great there. they are quick, and very friendly.
Mar 27, 2024
It was my first time to your office. I was welcomed right away and saw the doctor in a timely manner. Carlos was a little off putting as if he couldn't be bothered with me. I wasn't sure if it was just his personality or if my insurance wasn't up to his standards or if he was just having a bad day. I didn't get the results of the eye scan. I was told by the girl who was helping me that if the doctor didn't call me then everything was fine. That is a little off putting being a new patient in your office. The doctor was very talkative and welcoming. Answered all my questions and had questions for me as well, which was nice to help create a dialogue and also to get a feel for one another. I felt that his answers to my questions were straight and to the point and I appreciate the honesty. See you all when I pick up my glasses.
Mar 25, 2024
Dr. Brown and his staff are very friendly and efficient.
Mar 25, 2024
There is really nothing that I don't like about this office. The entire staff is friendly and helpful. Smiles all around. The office is clean. My appointment was right on time. In fact, many even a few minutes early. Which, we all know is a rare thing. I was in and out in 15 mins. Life is wonderful.
Mar 21, 2024
Always great, thorough service.
Mar 15, 2024
Very nice and professional. Hope he’s there in the future for us. Thank you very much.
Mar 14, 2024
Excellent, friendly, and knowledgeable service. Very enjoyable experience.
Mar 8, 2024
Excellent and friendly service. Dr Brown is the best vision specialist in the county.
Mar 5, 2024
I've been very happy with Dr. Brown for over 10 years now. He cares about his patients and takes extra time to answer all questions and concerns.
Mar 1, 2024
I have been going to Dr. Brown for nearly a decade. I’ve moved out of the area and still travel in to see him because he is very knowledgeable, stays updated on the latest technology, listens and is kind. His office staff is very respectful as well. I highly recommend him.
Feb 27, 2024
The staff was great friendly and very helpful. Always a pleasure going to his office.
Feb 26, 2024
Dr Brown and his team are great! They were ready to help me and my daughter (1st timer) with our exams right away. They got my contacts ordered, glasses adjusted and exam done quickly. They are always friendly.
Feb 26, 2024
Dr. Brown and his staff are always professional, polite and great at what they do.
Feb 23, 2024
Best eye doctor, friendly and accommodating staff, knowledgeable techs and comfortable office. One doesn't need anything more than that!
Feb 21, 2024
They're always great here, super fast, super professional. 10/10 would recommend Dr Brown to anybody who needs or has glasses
Feb 14, 2024
This is Juliana Chambers. I came to your office for a check and it was a good experience. After the exam a representative help me with the pick up my glasses. That was Wednesday last week. I was told that I will have it this week and today I called around 2 pm to find out when the glasses were going to be ready so I could plan accordingly as I travel for work and person number one told me they were not and I asked when they will be ready as I was told this week in which she asked me if I was in a rush and I said well I can’t see well so yes. Then she didn’t want to provide more details so she transferred the call to person #2. This person answered already bias and with attitude and stating all the time it takes 7 to 15 days and I asked again for more details on timeline if possible as I can’t see well in which he said if I was basically going to wait or cancel the order which I was not intending to do. Then I said maybe now I do and requested details of process. In which then he said that regardless it was going to take a week more for dr brown to approve/refund after he gave me the idea of cancelling which I thought was very rude. I will not be buying the glasses and will be picking up my prescription so that I can buy my glasses somewhere else. Even if that means I am now have to wait more time (very frustrated and disappointed). Thanks!
Feb 13, 2024
Dr. Brown is a very nice person and explains things well.
Feb 9, 2024
Dr. Brown is wonderful! He is a very knowledgeable, friendly, and caring optometrist. He patiently answers all of my questions. I've been going to him for years and I've always been satisfied.
Feb 5, 2024
I always have an enjoyable time at this eye doctor office. My sight may be declining but I feel cared for and like I’m in good hands with this doctor and staff.
Jan 31, 2024
Dr. Brown has always been there for our family’s eye needs. Thank you.
Jan 29, 2024
I am very happy with this doctor and office.
Jan 29, 2024
Doctor Brown is very kind, caring and professional. His staff is also very helpful and attentive. I highly recommend this place. 🙏
Jan 25, 2024
Went in to ask about Lasik, called on my behalf and got me into an event for it the same day! Very kind and helpful, thank you!
Jan 25, 2024
Front office staff is not very endearing if replaced can bring in more customers luckily you Dr Brown saved the day because I was close to never coming back. Very repugnant attitude. Lacks charm/grace not sure if it can be taught or if it is an innate quality of a nice decent person. To be seen I suppose.
Jan 25, 2024
Great! Dr. Brown was amazing. This was my first visit. When Ingot to his office it appeared to be quite busy. His staff greeted me and said they would be right with me. Dr. Brown came into the lobby at one point, noticed me standing there and asked if I had been helped yet? Incredible customer service. When I finally got into the exam room with Dr. Brown, he couldn’t have been more pleasant. He listened to what my issues were, and then thoroughly explained what and how he thought he could best help me. I couldn’t be happier that I found Dr. Brown and his team!
Jan 20, 2024
Friendly and honest is how I’d describe my visit. I didn’t feel like I was getting hustled unlike other spots I’ve been.
Jan 18, 2024
Clean office, friendly staff, through exam. Always a pleasure.
Jan 17, 2024
Dr. Brown was very thorough, caring , friendly & professional! The staff was also genuinely interested in assisting you & caring !
Jan 16, 2024
The office is always so pleasant, and all the staff is
Jan 11, 2024
Best opthalmologist and staff in the State of California.
Jan 5, 2024
Dr. Brown and his staff are top of line. They are very kind and professional. All doctor visits should be this way.
Jan 4, 2024
Very friendly, professional, and efficient. Thanks Dr. Brown for getting my eyes fixed up and into a new pair of glasses. I was very anxious to get my eyes checked for the first time but you made the process very easy and answered my questions before I even had to ask. Thank you.
Dec 26, 2023
Everyone was nice and very helpful. Dr Brown was friendly and explained everything to me and made sure I understood.
Dec 15, 2023
My Wife and I have been patients of Dr. Brown for many years. The eye exams are very thorough and Dr. Brown takes time to explain any problems or questions.
Dec 5, 2023
I had not gotten an eye exam in almost 10 years. Shame on me. I'd recently noticed some changes in my vision but was reluctant to go to just any optometrist for the sole reason that I'm acutely aware of when I'm being sold something and didn't want to deal with fending off all sorts of expensive recommendations, particularly since I don't have insurance. Luckily I made the right choice going here to Jeff Brown. I had a very good experience at a reasonable cost with very reasonable recommendations. Even though I ended up needing glasses, which I suspected I would, I came away with a good pair. Totally happy and I'll be coming back for my optometry needs in the future. I wouldn't hesitate to recommend.
Nov 25, 2023
Great place, the staff and the doctor were so sweet and nice. Definitely a great place to get you glasses or contacts.
Nov 20, 2023
This was my first visit to Dr Brown's Office. The staff was kind and knowlegable. Dr Brown tsaw me immediately, and took time to assess my glasses needs. It was a very enjoyable experience.
Nov 18, 2023
I always enjoy goin to see Dr Brown and his staff are so kind and efficient.. Billy was exceptional in helping me..I look fwd to my new glasses i ordered too!
Nov 16, 2023
Always very knowledgeable and friendly
Nov 13, 2023
Dr. Brown and his staff were attentive and patient. I like that he is helping me address my dry eyes. He has sent me videos so that I could understand dry eye and how to treat it.
Nov 3, 2023
Dr. Brown is very easy to talk to and takes his time in evaluating my condition
Oct 27, 2023
Dr Brown is very personable and takes the time to explain what is going on. Greets me with a smile and a handshake. The staff is awesome as well.
Oct 27, 2023
Dr. Brown is the best. Very communicative and has a genuine interest in helping others. A master at his craft. His staff is also very attentive to the needs of their patients. Thank you all for a pleasant visit.
Oct 19, 2023
Great, fast and honest optometrist.
Oct 6, 2023
Excellent care. Dr Brown had been my Optometrist for 10 years. He's always been very clear and informative when discussing the condition of my eyes. I cn only hope that as we prepare to leave the State that we can find someone as capable, professional, and personable as Dr. Brown.
Oct 2, 2023
We have been clients for decades, made the mistake of going to another office that was down the street, came running back to Dr. Brown. THE BEST!
Sep 28, 2023
Great office and service. I’ve been coming here for years. I’m always seen on time. All my questions and needs are always addressed by the entire staff. My eyes feel loved!
Sep 27, 2023
Me and my family been seeing, no pun intended, Dr. Brown for years and every time I go to the office everyone is very pleasant to be around, the office is nicely decorated and the staff are beyond qualified and super friendly. Would highly recommend this place to anyone looking for a good eye doctor.
Sep 26, 2023
Great customer service. Very attentive.
Sep 23, 2023
El doctor y su personal son muy amables los recomiendo mucho tienen la mejor tecnologia
Sep 22, 2023
Good fast service. Always friendly
Sep 21, 2023
Dr.Brown and staff are so sincere in wanting to do the best for their patients. They do such great work and I would recommend them to anyone looking for an optometrist who cares for their eyes and also in helping with related care
Sep 14, 2023
Always very thorough with the exams. Very straight forward. Staff is pretty cool and patient with patients like myself. Also very accommodating with last minute appointment schedule.
Sep 11, 2023
I have always pleasant experiences visiting your office. Thank you for choosing the best contact lenses.
Aug 31, 2023
Very happy with the service at Jeffrey Brown Optometry. I received a thorough check up, a referral for additional follow up and help choosing a new pair of glasses. I wasn't sure about the frame, so they ordered it for me and said I could try it on when it arrives with no obligation if I don't like it. Couldn't ask for more.
Aug 28, 2023
My husband and I have been seeing Dr. Brown for at least 15 years. He is an eye doctor who truly cares about his patients. He even came in on his day off once when I had an emergency. Additionally, his staff is well trained and know what they are doing.
Aug 24, 2023
Thanks for taking care of me as swiftly and efficiently as you did. I know that you fitted me in earlier than my normal schedule, and that you took the exrays but checking with the receptionist she mentioned that you would call me if needed
Aug 23, 2023
I don't have any complaints, every time I come to the office I am treated very nicely. Your staff is very knowledgeable and pleasant. I know I am in good hands. Carol Gold
Aug 21, 2023
Dr Jeff Brown and his staff work to make our eye appointments quick and easy. They are helpful and always a pleasure to make you have a great day. Thank you.
Aug 21, 2023
Great experience all around!! Everyone is very accommodating!
Aug 21, 2023
Gave helpful tips on wearing contacts
Aug 7, 2023
From start to finish, I received excellent service. Before my appointment, I had stopped by the office to find out if I was due, and the staff were so accommodating and friendly. They looked at my records, determined that yes, it had been over two years since my last visit, and set me up with an appointment. On appointment day, once I was checked in, I asked whether it would be possible to have loose screws replaced in my sunglasses. Within minutes, the optician came out to bring me my repaired sunglasses. The staff were kind and helpful and with the extra mile to provide service above and beyond what was necessary. Dr. Brown is always friendly and personable and also extremely thorough and professional in his examination and responsive to any questions I may have. Anyone looking for a great vision care team should call Dr. Brown. They’re doing it right.
Aug 2, 2023
My visit to Dr Jeffrey Brown was awesomely a nice experience for me . He was very accommodating together with his staff. Now I knew that I have to take my eye problem to the next level. Thank you Dr.J. Brown.
Jul 28, 2023
This is my second visit with Dr.Brown and it was amazing! He is such a smart and kind man. He explained my treatment perfectly and always clarified my concerns. I enjoyed picking out new frames and the ladies in the front were very helpful with the financial/paperwork process. I don’t think I will ever come anywhere else for my eye needs. I definitely recommend this office.
Jul 26, 2023
I went in just to get a routine check up and was very happy with my experience! I had issues of concerns and the doctor was very knowledgable, helpful, and very detailed with his explanations. Definitely going back when the time comes!
Jul 24, 2023
Dr. Brown and the staff were very kind and understanding
Jul 24, 2023
Dr Brown is the best there is!
Jul 24, 2023
Everyone was very nice and it's so nice to be able to see . Hurray
Jul 24, 2023
I'm,very happy Whit service very patient and very professional tank you doctor jefry
Jul 19, 2023
Great service. Dr.Brown is very knowledgeable and explained my situation in great detail and provided solutions to fix my problem. I would recommend anyone to doctor brown!
Jul 18, 2023
Very nice staff, not pushy at all! Got everything I needed for a good price. And as soon as my custom frames arrive, I will be getting my Rx filled with Dr Brown as well.
Jul 17, 2023
Personal was great. Doctor answered all my question. Thank you !!
Jul 10, 2023
Appointment started right on time, no waiting at all. Dr. Brown and his staff are very knowledgeable and very helpful. Dr. Brown explained everything as he was conducting eye exams.
Jul 10, 2023
The best! Friendly. And professional. Highly recommend.
Jul 4, 2023
I have been going to Dr. Brown’s office for over 15 years and I won’t go anywhere else! I moved from the area 11 years ago and now make the hour and a half drive out to see him each year for my eye exam. Everyone in Dr. Brown’s office is very friendly and knowledgeable. Dr. Brown always takes his time during my appointments and is sure to answer all my questions. He helped me with getting Lasik eye surgery and always checks to make sure my eyes are still working great. I HIGHLY RECOMMEND Dr. Brown to anyone!
Jun 29, 2023
I've entrusted my eye sight to Dr. Brown for around 20 years. He has always shown concern for my eye health, and has always been courteous. Recently, I had a unique requirement for long and short sight correction while SCUBA diving. He analyzed my need, and customized a set of contact lens for both the up close writing of Science data on a slate while also being able to clearly see what was happening at a distance. Dr. Brown cares about his patients. He's a stand-up kind of guy!
Jun 29, 2023
Title: Outstanding Eye Care by Dr. Jefferey Brown, Your Friendly Optometrist Rating: ⭐⭐⭐⭐⭐ I recently paid a visit to Dr. Jefferey Brown, an incredible optometrist who left me thoroughly satisfied with his care. He not only explained everything in detail but also resolved my discomfort in a matter of minutes, showcasing his expertise and professionalism. What struck me about Dr. Brown was his down-to-earth and practical approach. Along with addressing my immediate concerns, he shared useful everyday care methods to prevent my dry eyes from getting worse. His tips were so simple yet effective, making it easy for me to incorporate them into my daily routine. I was also grateful for the opportunity to undergo an eye scan and dilation with Dr. Brown. These tests gave me peace of mind that there’s no signs of glaucoma or cataracts. It was evident that he genuinely cared about my eye health and took every precaution to keep my eyes in the best possible shape. Overall, I cannot recommend Dr. Jefferey Brown enough. His friendly demeanor, detailed explanations, and dedication to preventive care made me feel confident in his abilities. If you're looking for an outstanding optometrist who will make you feel at ease and take great care of your eyes, Dr. Brown is the perfect choice.
Jun 15, 2023
Dr Brown and his staff always are very professional. They provide great patient edification and treat you like family.
Jun 15, 2023
Dr. Brown is personable, thorough and knowledgeable. I have used his services for several years without complaint. I will continue to use him in the future because of the excellence of his service.
Jun 12, 2023
Even though there are some new faces the vibe is awesome! Very polite and very friendly service
Jun 7, 2023
Dr. Brown is the best!
Jun 1, 2023
I've used Jeff's services for many years and he has always provided excellent advice and suggestions about the care of my eyesight. Visits to his facility are handled in a professional manner and the cost of glasses have been reasonable. I would recommend his services without hesitation.
May 25, 2023
Dr. Brown is the best optometrist ever..A total winner..Thank you for everything. Frank Rocco.
May 22, 2023
I walked in since I had broken the side piece on my glasses, because I wanted to make an appointment for an eye exam for new glasses. The doctor was able to see me right then. Not only that, but they were able to fix my glasses!
May 19, 2023
Came in without an appointment front desk receptionist was nice enough to fit me in to their busy day to be able to an eye test done. made the process super easy. exited to pick up my glasses in 2 weeks!!!
May 1, 2023
The office staff and Dr. Brown were quick to see me and professional. Dr. Brown knew his stuff!! And thankfully, they have up to date scanners to take pictures of my eyes. Quick and easy and now we have a record for future appointments.
Apr 25, 2023
Great Dr and staff. Always a good experience with Dr Brown and the staff is friendly and helpful.
Apr 24, 2023
I was concerned about floaters in my eyes. I was able to make a quick appointment to see the doctor, he took photos and explained what caused the floaters and how to deal with it - and most importantly that there was no acute problem that needed to be addressed. The whole process was convenient and helpful.
Apr 21, 2023
I like that Dr. Brown starts with the root problem rather than just treating symptoms.
Apr 20, 2023
I always enjoy my appointments with Dr. Brown as I feel cared for by him and his staff.
Apr 19, 2023
You always listen to my concerns and communicate in a manner that I can understand.
Apr 7, 2023
Dr. Brown and staff are efficient and at the same time kind and helpful!
Apr 4, 2023
Excellent experience, would recommend Dr Jeff Brown to anyone looking for a good ophthalmologist. I was able to schedule an appointment within a few minutes via phone. When I arrived, the team was friendly and welcoming. Dr. Jeff gave me a full understanding for my situation, he explained the case and how we will work on it to solve it. There is a wide range of glass frames to choose from, which satisfies my experience even more. Thanks to dr Jeff and the team for their service. Much appreciated.
Apr 3, 2023
As always Dr. Brown is the best for my eye care and is always willing to take the time to explain everything.
Mar 29, 2023
Been going to Dr. Brown for 15-20 years now! Great service. They are always so nice. And I love the tech part (eye mail, txt me with reminders etc.)
Mar 27, 2023
Always a great experience during my annual check-up. Been seeing Dr. Brown for 30+ years and have always returned. Wonderful staff.
Mar 27, 2023
Excellent service. Prompt , friendly and efficient. Couldn’t ask for anything better.
Mar 23, 2023
Always a great visit! The staff was very polite and friendly. The offices are clean and sanitized, everyone was wearing masks. Dr. Brown is very knowledgeable and thorough; he makes sure all of your questions are addressed. He never tries to pressure patients into purchasing anything they don't need. For example, my prescription hadn't really changed, so he advised I didn't need to purchase new glasses at this time. I'm a "forever" patient!
Aug 30, 2022
Dr. Brown is great. First time patient and found him very knowledgeable.
Aug 24, 2022
Love this place! I’ve been a client for many years and the service is always consistent.
Aug 22, 2022
Dr. BROWN IS OUTSTANDING AS AN INDIVIDUAL AND IN HIS PROFESSION.
Aug 19, 2022
Dr, Brown is amazing! I love the way he explains everything in detail. He provides excellent consultation and thorough examinations.
Aug 18, 2022
Very friendly and professional
Aug 17, 2022
Such a great doctor, but your office is so busy and it seems like you are overbooked Thank you very much 🌸
Aug 9, 2022
Friendly staff and Dr. Brown is the best!
Aug 1, 2022
Dr. Brown is very personable, friendly and is thorough with his explanation of eye care.
Jul 29, 2022
Dr. Brown and staff are just super easy to work with. Professionality is top notch.
Jul 28, 2022
My first visit was seamless from beginning to end. Dr. Brown was professional, and informative, as I was able to keep up with the process and gain knowledge throughout the exam. An eye opening experience. First rate both Dr. Brown and his staff.
Jul 14, 2022
I will always be grateful to Dr Brown for the vision I have. I’ve been seeing him since my 20’s and I’m now in my 40’s. I was never comfortable in my glasses and it turned out that my previous optometry had been bumping up my Rx beyond even what my vision needed, making it very uncomfortable to wear my glasses (because of peripheral vision). I spent more than a decade of never wearing glasses. Now I am comfortable and can SEE in them without feeling nauseous. I wear my glasses more than my contacts now. All thanks to Dr Brown!
Jul 14, 2022
The best! Dr. Brown and his staff are the best. Dr Brown is just such a great doctor and really takes the time to listen to his patience. I have been suffering from severe dry eyes and I use the lipiflow which helps my 3rd year using it. It helps so much with all the computer work and wearing contacts which just makes dry eyes worse. I would highly recommend Dr Brown if you're looking for a new eye doctor you will not be disappointed.
Jul 4, 2022
Wonderful! Dr. BROWN and his staff are always thoughtful, caring, and do a great job. I travel down from Portland, Oregon and make my appointment with their office for my yearly exam every year.
Jun 28, 2022
Dr. Brown and his staff always do a very professional job!
Jun 20, 2022
Makes going to a Dr. easy. With all of the busy schedules we have, it is nice to get in, be seen and out. The Dr. explains things clearly and you understand what your conditions are or none !
Jun 20, 2022
He’s the best. Open and honest
Jun 12, 2022
I have been a patient of Dr .Brown For about 25 years, i have always felt significantly impressed by his Expertise and demeanor...Dr Brown has always been honest and forthright when it came to evaluating my results and offered A solution that worked best for me and my finances. I would highly recommend Dr Brown. Thank u for All the years u have helped me.
May 9, 2022
It's always a pleasure to see you in the office. Your suggestion to investigate further was right on with positive results. As I get even older, I look forward to "seeing" you more often. Thanks! Sue W.
May 4, 2022
Dr. Jeff Brown was very clear about everything and very simple and spoke clearly for me. The assistant was very kind and clear and the worker up front as well. No complaints!
Apr 8, 2022
Dr Brown is knowledgeable, patient and just a pleasure to talk to. He went over things with me that my prior eye Dr never mentioned.
Mar 28, 2022
Amazing staff…so sweet and patient!
Mar 22, 2022
Great first experience. Dr. Brown is friendly and thorough. I felt comfortable and confident on what he was saying.
Mar 18, 2022
Prompt (didn't have to wait as is often the time with other medical appts), efficient, super friendly and helpful. :)
Mar 4, 2022
I searched & checked reviews for the 5 local optometrists near me & Dr. Brown’s office’s reviews were exceptional! I made an appointment & was not disappointed! Dr. Brown & his staff are professional, compassionate & just plain awesome!
Feb 25, 2022
Dr. Browns office staff was efficient and professional, Dr. Brown explained my options and answered all of my questions. The exam was comfortable and Dr. Brown was super patient and took his time to make sure I got it right.
Feb 24, 2022
Dr Brown is the absolutely best eye doc in Orange County! Highly recommend!
Feb 21, 2022
I love your office. Efficient, friendly, thorough, and always professional. I drive about 25 miles to see you and do not mind at all. I love you guys!!
Feb 14, 2022
The visit went good. We did have a it of a wait as there were two other clients the doctor was helping. However, it wasn’t a big inconvenience.
Feb 7, 2022
Just had my first visit to see Dr. Brown. Everyone is friendly and I felt comfortable. Dr. Brown is very personable and knowledgable.
Feb 4, 2022
Very friendly staff and Dr.Brown was very professional
Feb 2, 2022
Dr Jeffrey brown is a great dr he is a professional and the best eye dr out there
Jan 31, 2022
Dr. Brown's Office is top notch. I've been coming to see Dr. Brown for more than two decades and I wouldn't dream of going anywhere else. He's friendly, professional, and always gives you his fullest attention. Dr. Brown makes you feel like you're his only customer. He's a great person with a great practice. It's a joy to do business with him.
Jan 21, 2022
Service was great as always!
Jan 17, 2022
Dr. Jeffrey Brown and staff were kind,patient, caring, and friendly. Wonderful. I highly recommend him. 🙏🕊️❤️😃
Jan 5, 2022
My first visit with Dr. Brown was my first vision appt and first of any type of doctor's appt in years. He and his staff immediately made me feel very comfortable! They were informative but not at all pushy. I've already recommended him to family members who live nearby.
Jan 5, 2022
Dr Brown is a great eye doctor. Personable, professional, and a good role model for kids who like to surf!
Dec 24, 2021
What a great first visit. Dr. Brown is very nice! My appointment was easy and he was able to answer all my questions.
Dec 17, 2021
Dr. Brown is very knowledgeable. Great selection of glasses. Very nice staff. Been seeing Dr. Brown for years. Highly recommend.
Dec 16, 2021
My experience was most pleasant. However at my age I'm going to have cataract surgery in the future.
Dec 15, 2021
Great staff very friendly and helpful
Dec 10, 2021
Great visit, as always! I appreciate the short wait, efficient service, and Dr. Brown's care.
Dec 6, 2021
Professionally delivered service is always graciously offered.
Nov 22, 2021
Everyone was very friendly, and Dr. Brown was very helpful. I got an appointment right away. I would definitely recommend Dr. Brown.
Nov 19, 2021
It's always a pleasure to go to Dr. Brown. The office staff is pleasant, and Dr. Brown is competent and personable.
Nov 11, 2021
I am so grateful to you for seeing me on such short notice. I was experiencing a visual light show like a kaleidoscope and couldn't see straight. Your staff did a retinal scan to rule out retinal detachment and at the end of the day, I escaped with a recommendation from Dr. Brown for reading glasses (very tired computer eyes). I can't thank you enough for your responsiveness and thoroughness.
Nov 10, 2021
From the time you walk in the door to the time you leave you are made so welcomed and everything is so professional but yet kind and thorough. I’ve been a client for four years and have learned so much and have so much confidence in the doctor and his staff.
Nov 5, 2021
Always helpful, courteous, and thorough.
Nov 3, 2021
I have not been back to Dr. Brown since maybe almost 20 years. The Doctor and the office are the same. The staffs are new people, of course. Everyone was very pleasant and friendly. The office is cleaned and organized. I will have Dr. Brown for my eye care.
Oct 21, 2021
i have been going to this optometrist since i can remember, i was in second grade i was about 9. i still go here i am now 22 years old !! DR.brown has always been such a good eye doctor! i now take my son! i will always continue to go because he's honestly the best !
Oct 15, 2021
Dr. Brown and his staff are wonderful. I have been a patient of Dr. Brown for many years and continue to be grateful for it. His testing, whether by him or an assistant, is thorough and gentle, and the opinions he bases on the findings, along with additional examination and questioning, are straightforward and reliable.
Oct 4, 2021
If you are looking for a great eye doctor I would highly recommend Dr. Jeffrey Brown. I found him on Yelp and read the reviews from his patients and made a decision to go to the office. I'm glad I did. All 5 star reviews and definitely worth it. The staff are super helpful and he it's such a great doctor and have the patience to explain and answer questions.
Sep 29, 2021
Great visit! The doctor had a wonderful rapport with my son. Quick, easy, answered all of our questions and felt comfortable the entire time.
Sep 24, 2021
I’ve been a patient of Dr Brown for 2 decades. He and his staff are wonderful, patient, professional, friendly and VERY knowledgeable.
Sep 23, 2021
I indicated to the doctor that my left eye would have been scratched from either a particle or my contact lens. I received a call back right away I was able to go in within two hours and everything turned out to be OK. I will be ordering some replacement lenses for my glasses from Dr. Brown.
Sep 16, 2021
Dr. Brown has been amazing. He saw my son a few months ago and he gave him the utmost attention and was great with him. I recently have been having issues focusing on my computer screen. I went into Dr. Browns office and was completely surprised that my vision was horrible. He was able to help me get my first pair of prescription glasses and recommended the blue light due to me working on a computer 9 hours a day. I was skeptical about just picking a random doctor off my insurance list but I am completely amazed and happy with my decision to chose him as out eye doctor. We will definitely be staying with his practice.
Aug 26, 2021
I have been going to Dr. Brown for almost 15 years and I will keep going as long as he keeps going.
Aug 9, 2021
Dr. Jeff Brown and staff are top notch professionals.
Aug 6, 2021
Dr. Brown and his entire staff are professional, friendly and caring. I’ve been going to him for 20 years and am impressed.
Aug 5, 2021
Excellent staff and Dr. Brown is very professional!
Aug 2, 2021
Wonderfully professional service! I have always been quite pleased with the results. I highly recommend Dr. Brown and his staff.
Aug 2, 2021
My first eye doctors appointment and it was an amazing experience.
Jul 30, 2021
5 stars. I am a public school High School teacher and Dr. Brown has been taking good care of me and my family for probably about 10-12 years now. Such a blessing to us. I recommend him and the whole office to anyone without reservations.
Jul 23, 2021
Highly recommend Dr. Brown and his staff. Initially I had gone into dr. Brown because I have severe dry eyes from working on the computer and wearing contacts all day long. So I try lipiflow and have been consistent with it and have noticed a huge difference with my dry eye syndrome. I decided to switch optometrist and go to him as well and I got checked for contacts and your glasses. The doctor and his entire staff are so helpful and patient and I felt very comfortable and happy that I switched.
Jul 9, 2021
Very friendly, thorough, and informative. Everything you want in an eye exam! Thank you Dr. Brown
Jun 25, 2021
Doctor Brown and his staff are always a pleasure
Jun 19, 2021
I had an excellent experience with Dr. Brown. He was able to correct my vision, when others could not.
Jun 17, 2021
Professional staff. I was also given an exam appointment on short notice. Dr. brown explained the procedures and the results throughly. Additionally, I purchased some prescription glasses at a very reasonable price. I would recommend Dr. Brown to my family and others. Great experience.
Jun 4, 2021
Great customer service in a time where that is far and few between. Down to earth people, have been coming here for a few years and will continue to Lord willing. Thanks Dr. Brown and staff for all you do.
May 20, 2021
Dr. Brown is friendly, knowledgeable, and easy to chat with. His office staff is helpful, friendly, and knowledgeable about insurance and what is covered. I definitely recommend him!
May 17, 2021
I have and will continue to recommend Dr Brown to all who will listen. I even told my husband that when we move out of state, we’re going to have to fly back once a year foe our eye appointments. He’s that good. Expert at what he does, friendly, non-“sales-y”…will even come in when office closed if emergency.
May 17, 2021
Office is well presented and appointments are prompt. Service is very friendly and helpful. Dr. Brown is friendly, knowledgeable and helpful.
May 6, 2021
Dr Brown and staff are always so friendly and helpful. I highly recommend.
Apr 30, 2021
First time at Dr. J. Brown’s office. I was satisfied with my visit and service level and would recommend others to his practice.
Apr 23, 2021
Good morning Dr. Brown...my experience at your facility was much better than what I am used to. The staff was friendly and efficient, and your “bedside” manner was personable, professional and reassuring. I especially liked the fact that my appointment was on time.
Apr 23, 2021
Always look forward to seeing Dr. Brown and his staff. Friendly visits and love the care they give us.
Apr 21, 2021
Dr. Brown went above and beyond in his care of my small, energetic son. He was extremely patient and thorough, making sure my boy was comfortable and receiving the prescription that would best suit his eyes. He spent a lot of time with us, never making us feel like we were setting him behind schedule or an inconvenience. He made a note to be the one to personally fit my son's glasses to him so as to be sure they fit perfectly. I'm so happy we found him and that we were treated with such respect.
Apr 7, 2021
Always great seen Dr. Brown, very knowable of all his patients and explain and recommend things to do to be proactive on protecting your vision, even give advised on my kids as he was able to notice things while there were seating on the waiting area.
Apr 5, 2021
I am pleased with Dr. Brown (who remembered me despite me having only been once previously) as well as his staff; everyone is informed, efficient, and kind.
Apr 2, 2021
I would highly recommend Dr. Brown and his team.
Mar 29, 2021
My experience with Dr. Brown was great. I came in for an eye exam after 5 years and Finally got the glasses I need. Dr. Brown was kind and a pleasure to visit. I would recommend anyone to him!
Mar 29, 2021
APPRECIATE DOCTOR BROWN AND HIS STAFF, I WOULD DEFINITELY RECOMMEND HIM TO ANYONE NEEDING EYE CARE, 10 STARS IN MY BOOK!
Mar 26, 2021
Everyone was perfectly professional. The woman who drew up my invoice did not know how to do it, at least in my case. A young man helped her about six or eight times. I have little confidence and only hope the bill was correct. Admittedly complicated, two pair, sun stuff, frames etc etc. but still. She could use some training. She was very courteous and patient but frustrated as anyone would be. Thanks, John watson
Mar 26, 2021
We had such a great time there. Dr. Brown's office is always professional, and courteous and extremely knowledgeable on our Insurance program- even when we change. we have been going to see them over 5 years now and will stay as long as we can. We love them and feel like we get the same treatment that they would give to a real family member.
Mar 22, 2021
Thank you guys do much. I had a great experience and I’ll be glad to see again 😳🤣..... Sonya🌺
Mar 11, 2021
Nice doctor. Fast and efficient. Answers all of my questions thoroughly. Very helpful staff.
Mar 1, 2021
This will be your eye doctor for life. He is honest, friendly a super guy. Very knowledgeable and trustworthy.
Feb 18, 2021
Dr. Brown's exams are very thorough. He's super friendly and patient and he answers all of my questions. He follows all COVID protocols so his office feels safe.
Feb 18, 2021
I love Dr. Brown. I’ve been seeing him for over 20 years. I recently moved to Bakersfield and after seeing a different doctor up here I decided that Dr. Brown is worth the drive!
Feb 14, 2021
I have been going to Dr. Brown for 30 years and his approach has been professional, thorough and honest. His staff is always friendly and helpful. I can't recommend him enough!
Feb 12, 2021
Dr. Brown is fabulous! His exams are very thorough, he never rushes you, and he answers all of your questions. His staff is professional and work to ensure have everything you need.
Feb 11, 2021
Dr. Brown was great! He was very informative and his staff was great. 10/10 would recommend!!
Feb 9, 2021
Dr. Brown is always kind & thorough. He’ll give you options and never push anything on you. Talked me out bifocals twice; now it’s time, and getting progressives. Staff was kind & helpful in ordering the exact frames I wanted.
Feb 4, 2021
We have been going to Dr. Brown for our eye care needs for many many years and we would not imagine seeing another doctor. He is very personable, very caring and very good.
Feb 1, 2021
Absolutely love Dr Brown and the staff!! Very helpful
Feb 1, 2021
This was our first visit with Dr Brown. He and the staff provided great service! Friendly and professional. We will keep seeing them.
Jan 28, 2021
Still confused as to best option. Have a new cataract lens and macular degeneration in other eye. Purchased 2.5 readers and have 1.25 option, still would like a BIT better vision to watch TV,1.25 is not that much help, What do you suggest I do? BoB
Jan 22, 2021
SUPER stringent on safety measures and that was greatly appreciated. The time, patience and care I was given made me feel very special. I know that having my 7 children all see him as they were growing up they really appreciated that kindness and care he gave each one as well. I would never go back to Lens Crafters again! They kept making me new glasses and I still couldn't see. So, I decided to get a second opinion and Dr. Jeff Brown is the one I went to. He told me that he could make me new glasses, but I had severe cataracts and it was as though I was looking through the bottom of a coke bottle with Vaseline smeared on it. I WAS IN SHOCK! i thanked him for the honesty and once I had cataract surgery I returned to Dr. Brown for my next annual check up and thanked him for what he had done. I could actually see the keys on the keyboard and I saw street signs...I'm not talking about the words, but the actual signs. That's how bad my vision was. THANK YOU SO MUCH DR. JEFF BROWN for being honest and actually losing money because you didn't try to sell me glasses that wouldn't have helped. I'll NEVER forget after the first eye was done and seeing shiny things. It was amazing and so beautiful. You are truly THE BEST!!! Hugs, Debbe Magnusen-"The Baby Saver" Founder & CEO of Project Cuddle A charity that helps girls/women hiding a pregnancy that feel they have no where to get help. If you or someone you know needs help they can call 24/7 1-888-628-3353 Projectcuddle.org is CONFIDENTIAL
Jan 20, 2021
The friendly greeting as I came. The chair and exam equipment was clean right after done with ahead visitors. Those cleanliness made me very much comfortable during the examination time .
Jan 18, 2021
THE BEST! They gave me an appointment the same day I called!!!! Everyone there was so helpful, even helped me pick my new glasses!!!
Jan 15, 2021
Always a great experience with Dr. Brown. He's attentive, personable, professional and extremely efficient. Love this guy!
Jan 15, 2021
I appreciate the staff and Dr Brown making me feel comfortable for my first appointment. The safe guidelines due to COVID were clear and understandable. Dr. Brown took me exactly at 11:45am and took his time. Thank you team. I can’t wait to receive my new eyeglasses.
Jan 11, 2021
I'm very comfortable with Dr. Brown and his staff as to knowing their business.
Jan 7, 2021
Dr. Brown is great. My family has been going to him for the last 20 years. He is knowledgeable and the staff is nice and friendly. I wouldn’t go to anyone else besides Dr. Brown.
Dec 23, 2020
Great office always very helpful and friendly
Dec 19, 2020
Dr. Brown is a very thorough and professional optometrist. I highly recommend for all your vision needs. The staff is very courteous and responsive and they have a wonderful selection of glasses.
Dec 18, 2020
Greatest experience I've ever had, Dr. Brown was great and understood my needs. Every single one of his staff had smiles on their faces and that's important to me! They were all so helpful and positive! I'm so grateful I found this place!
Nov 22, 2020
Always a pleasure to come in for appointments! Dr. Brown is professional and friendly. Everyone is extremely helpful. I'll be coming here for years to come. Thanks!
Nov 20, 2020
Dr Brown does a thorough job with my exams and answers any questions that I have. Highly recommend.
Nov 17, 2020
Thank you for always being so available. I had an emergent visit and I was seen as soon as I arrived. Thanks for your wonderful care
Nov 13, 2020
I’ve been a customer for over 20 years and will happily continue to make the drive to see Dr Brown. I’m so appreciative if the personal attention from Dr Brown. I arrived with the intention of purchasing glasses for driving, but after talking a few minutes to catch up on things, Dr Brown suggested that with my new work from home office environment, I should try computer glasses. I thought I would need to choose just one, but there were some great low cost solutions available so I was able to purchase both pairs!
Nov 10, 2020
Office staff very nice , and Dr Brown is a true professional and friendly.
Nov 9, 2020
Dr. Brown always considers you as the most important person he sees when in the examination room. I appreciate his thoroughness. His support staff is always friendly.
Nov 2, 2020
Dr. Brown is always thorough, professional, and personable. He and his staff don’t try to oversell you anything, which always used to be the case before I started seeing Dr. Brown.
Sep 7, 2020
everything was fine Doctor and staff is nice
Sep 3, 2020
The girl that helped me this time was amazing. Very professional and knowledgeable. Dr. Brown is the best! Great experience all together. I would highly recommend this office to anyone.
Aug 28, 2020
Best please dr Jeffrey brown very caring for us concern guve you options place clean, personal very professional services with courtesy. Always following the new restrictions!! 💯
Aug 28, 2020
Dr. Brown was great. It was my 1st time as a patient of Dr. Brown's. He's is very knowledgeable and patient. Answered every question I had thoroughly and explained it in terms even my teenager would understand.
Aug 27, 2020
I looked up doctors around the area that were on my plan and saw Dr. Jeffrey Brown. I looked him up on staff and saw such great reviews. I booked an appointment. As soon as I got to the office, I was greeted with a hello and was checked in immediately. The doctor was very helpful and even stayed pass the closing time so I can pick glasses.
Aug 26, 2020
Service was great I was referred by a friend Dr and staff members were very helpful
Aug 26, 2020
Always a pleasure to work with Dr. Brown.
Aug 24, 2020
Dr. Brown is personable and kind. I feel very lucky to have found him!
Aug 7, 2020
Everything was great. Felt reassured at the level of care given to ensuring patient safety.
Aug 5, 2020
He was great and friendly.
Jul 31, 2020
Very professional, upbeat atmosphere, everyone is extremely pleasant and knowledgeable, Dr. Brown is so helpful and willing to discuss any issues.
Jul 23, 2020
Dr Brown is very experienced and supportive. A positive experience
Jul 22, 2020
Dr. Brown is one of the best doctors I’ve seen for both his knowledge in optometry and bedside manner. He makes you feel comfortable and heard as a patient, two things that make him stand out above the rest. I highly recommend him and his staff who are attentive and kind.
Jul 17, 2020
Very friendly and professional service. Thank you Dr. Brown.
Jul 16, 2020
Dr. Brown and staff are always friendly, timely and knowledgeable every time I've gone in. Highly recommend scheduling a visit next time you need to see someone.
Jul 10, 2020
Billy in reception provided excellent customer service. Dr Brown was kind and helpful as always. They both answered all of my questions and gave me professional advise and consultation on what will best fit my needs.
Jul 10, 2020
I have known Dr. Brown for years. My mom had a stroke at an early age and I attended many of her appointments and got to know Dr. Brown's "Bedside Manor" very well. It made it easy to go to him once I reached the age ready for glasses. Thank you Dr. Brown and staff.
Jul 9, 2020
The service was great and Dr. Brown and staff where very friendly and knowledgeable. Thank you for being open during these difficult times.
Jul 6, 2020
Dr Brown is the only optometrist I’ll see. I’ve worn glasses since I was about 9, contacts since I was 13, and I’m nearly 40. I’ve been through my share of vision specialists. I spent my teen years and majority of my 20’s in pain and poor vision from improper prescriptions. As soon as I saw Dr. Brown, he looked at my glasses and asked if I had trouble wearing them comfortably. He KNEW just by looking that I had great discomfort, and he was able to fix it for me. I still wear my contacts for special occasions, but now I’m comfortable to wear my glasses the majority of the time. I don’t know if I would have ever been able to do that if I hadn’t found him and I could never be so grateful. I’ve stuck with Dr Brown through many moves. I’m pretty sure I’d have to come into town if I moved out of county at all. He’s well worth it and cannot sing his praises enough
Jun 29, 2020
Dr. Brown and his great staff are always thorough and professional. I have and would highly recommend Dr. Brown to family, friends and co-workers.
Jun 29, 2020
Dr Jeffrey Brown and his staff are super friendly and take the time to explain everything related to your vision. Very professional! Thanks as always for a thorough exam, short wait times, and excellent service and pricing.
Jun 24, 2020
Dr. Brown was very pleasant, patient, and thorough. His assistant, (sorry didn't get her name) was also very pleasant, thorough and explained all costs.
Jun 19, 2020
Dr. Brown has been our families eye care provider for many years. Dr. Brown is not only professional, but also deals with each patient individually and takes the time to provide detailed answers to all our questions. His staff is also wonderful. We would recommend Dr. Brown to anyone looking for a caring professional for their eye care needs.
Jun 15, 2020
Not having ever been to an optometrist, I was unsure of the process. I was so relaxed, and relieved to have met Dr. Brown! Thank you for your help and professionalism.
Jun 13, 2020
Thank you so much for a very pleasant experience! Dr. Brown and his staff are great.
Jun 11, 2020
It was great service. You took me in even though I had come an hour early because of my error. Even fixed my wife's glasses.
Jun 8, 2020
I have recommended Dr Jeffrey Brown to many of our friends. You will not find a better place to go for service, integrity, convenience and pleasantness. They take care of you and do not try to sell you what you don't need. I've been going here for years and will continue to do so!
Jun 4, 2020
During this stay at home program it was nice to see the Dr Brown taking appointments for people who need to get there I’ll update the vision check and get their glasses replace them very professional very well mannered
May 19, 2020
Great service and great professional standards Dr. Brown has a very efficient and high quality practice, as we get only one set of eyes, it is important to choose wisely to whom you entrust your vision care to.
May 13, 2020
We love Dr. Brown and staff! They are thorough and super affordable!!!
May 9, 2020
That was an emergency appointment. Doctor Brown and one of his employee was great. Great service and on time
May 7, 2020
Dr. Brown always exudes a friendly, caring attitude. He is so knowledgeable about his craft, but he is helpful and patient as well. On my last visit, he took his time and helped me find some frames for some new sunglasses. He’s also short staffed due to COVID-19, but he’s manning the fort just fine, paperwork and all. My family and I are really lucky to have him as our eye doctor. Thanks, Doc Brown!!
May 5, 2020
Dr Brown met me when the office was closed on a Saturday because I had an object stuck in my eye and I was in very uncomfortable eye pain! He made me feel better leaving knowing it was not serious and it would heal on its own. I love Dr brown and travel from Lake Forest to Costa Mesa to see him and have been going to him for probably 17 years!
May 4, 2020
Dr. Jeff Brown was great! He took time to explain what he was doing during the eye exam. He was very kind and friendly!
Apr 29, 2020
Always a pleasure to go to Dr Brown office
Apr 17, 2020
Always friendly and extremely knowledgeable. Like going to see your favorite uncle.
Apr 17, 2020
We have been patients of Doctor Brown for many many years. Hr is a wonderful physician and takes good care of us every time we see him. He is also a very good personal friend. We recommend him to anyone who needs a good eye doctor
Apr 17, 2020
As always, everything was done in a very professional manner by very confident people. I've been with these folks for many years and have always been satisfied with their service!
Mar 26, 2020
My office visit experience with Dr Brown went very well. He’s friendly, professional, and very informative about my condition. I felt safe and happy that I entrusted him with my eye care.
Mar 11, 2020
Appreciate the kind and thoughtful service!
Mar 5, 2020
Dr. Brown and his staff were very welcoming and accommodating to all of my questions and concerns! I found them based on their reviews and definitely recommend them!
Mar 2, 2020
The best, most professional staffed, customer friendly Optometrist I have ever been to. They are friendly and professional They help with the insurance and help guide to ensure you maximize your coverage and get the most for the least. I love them and will always go there!!
Mar 2, 2020
Let me start by saying that Dr. Brown is the most friendly doctor I have ever met. He made me feel comfortable and answered all my questions. His staff is just as amazing. They took their time with me and helped me pick out the perfect glasses. Thank you Dr. Brown and staff for making this experience so wonderful!
Feb 26, 2020
Thorough but efficient. Dr. Brown and his team are respectful of my time and do not keep me waiting.
Feb 22, 2020
I love Dr. Brown and have sent him few of my co-workers and family. I wear glasses only for the computer at work and readers all the other times. Dr. B says my distance almost 0. But I can't see well enough without readers to read anything. But the one thing I love about Dr. Jeff is he won't sell your anything you don't need. If you just need readers he'll tell you to go buy some cheap ones. He won't try to sell you $100 specs just to read. I wore my 1st glasses at 5 and my mom went to the same ophthalmologist for years till he retired. She took us every year to get out eyes checked. And I encourge me girls too.
Feb 13, 2020
I have know Dr. Brown a few years now and find he has a great personality, always wears a smile and it is always nice to get his feedback and expertise.
Feb 6, 2020
I enjoy ever time I visit. Doctor is amazing and staff is wonderful. Thanks for all that you do.
Feb 6, 2020
The staff were very kind and helpful. Dr. Brown was very professional and informative, he asked all the right questions and took very good care of me and my eyes. I would highly recommend to others and will definitely return myself.
Feb 4, 2020
Always on time. Personable, efficient, and stays current in the field.
Feb 3, 2020
I've been going to Dr. Brown for 20 years. He's very thorough during my appointments and asks and answers any questions I have. I have recommended many friends and family to visit Dr. Brown and each of them have been very happy and have switched to Dr. Brown from their last optometrist. Though the staff has changed over the years, their service and knowledge has never waivered. I'm glad to know that no matter who is at the office, they all know what is going on with each of their patients.
Feb 3, 2020
I had a medical issue that I called for an appointment. When the receptionist understood the seriousness of the situation it went from no we cannot see you to can you be here at this time? Upon arrival the wait was no longer than 5 minutes if that. To me this is an example of Exceptional Professionalism. Which I have found after being a patient for 5 years is not the exception but the standard in this office.
Feb 2, 2020
Up to date technology and personable service. I am happy with my experience at Dr. Browns office!
Jan 30, 2020
I have been going to Dr. Brown for almost 20 years. He is always willing to take the extra time to make sure my prescription is right, and willing to correct even weeks after the appointment. Very caring doctor.
Jan 30, 2020
I've been going to Dr. Brown for years. He is knowledgeable, thorough, and friendly as is his staff. He offers great advice for personal eye care and he takes his time to explain his recommendations clearly. His assistant, Vickie, has always been very helpful when selecting new frames.
Jan 21, 2020
The visiting eye doctor didn't seem as knowledgeable and honestly didn't do much. Since we didn't need a prescription, it seemed like a waste of time and money
Jan 18, 2020
Best doctor ever. I live the place. Very professional and very friendly
Jan 13, 2020
Dr. Jeff Brown was great as well as his office personnel, I had an emergency and they where able to get me in right away. Everyone was welcoming and friendly.
Jan 9, 2020
First of all, I want to thank you for urging me to have the surgery to correct the double vision. It has made such a positive impact on my daily life. And secondly, I went ahead and tried out the computer glasses you had given me prior and they are working great.My quality of life is much improved with you as my optometrist.
Jan 6, 2020
Five Star ⭐️s all the way, a great Office!!
Jan 3, 2020
Great service, I have been a patient of Dr, Brown for 25 yrs. and during this time the staff has been great, and Dr. Brown has been available even when you have an emergency. Truly a caring doctor.
Dec 13, 2019
Really enjoyed the visit. The office staff was friendly and professional.
Dec 12, 2019
Excellent . Came in with an eye emergency . Was taken almost immediately, diagnosed , prescribed an eye drop antibiotic , and by the end of that very day , eye was pain free . ( an eye infection )
Nov 28, 2019
First time there and I will be back. All staff were fantastic and I was very comfortable with the Dr. He actually told me things about my eyes that no other doc had caught.
Nov 11, 2019
I found this place by accident online. The place is small and the staffs are all so friendly and lovable! I found the spectacle frames that I liked immediately, even though I have shopped at two other larger stores earlier. I am happy with this place.
Nov 7, 2019
Dr. Brown is professional, precise and addresses only your "real" needs and not trying to have you purchase what is not important. He spends the time to know you and address your daily needs in regard to eye care. So glad to be his client.
Nov 4, 2019
Dr. Brown and his staff were great. I felt like he was happy to spend as much time with me as I needed and let me ask all of my questions. I’d definitely recommend him to family and friends.
Oct 22, 2019
You have great personnel. Friendly and knowledgeable. I loved the way they were so helpful in itemizing my bill and helping me select my glasses.
Oct 21, 2019
Dr. Brown is very knowledgeable, very intelligent and fantastic at explaining complex medical issues in easy to understand terminology. I'm glad I found Dr. Brown and his staff. His supporting team members are polite and welcoming.
Oct 18, 2019
I have been a customer of Dr. Brown for three years now. I have always felt very comfortable and believe that what he looks for first is that his customers are taken care of, that we get the best advice and service possible, and that we are presented with the most options possible to make a decision. I am very happy with this type of service.
Oct 16, 2019
Dr. Brown: Really knows his stuff and is happy to explain answers to questions. Kind, humble, honest. Quickest and most accurate eye exam I've ever received. Will be a patient for years to come. His staff: Extremely friendly and welcoming. Helped me understand what my insurance would cover and made sure I didn't pay for unneeded extras (unless I wanted them). No surprise costs. Location: Easy parking, large parking lot. Inside the office was comfortable and relaxing... Nice chairs to wait on.
Oct 10, 2019
Es mi doctor hace 20 años y no lo cambio por nadie , es muy profesional y trata muy bien a sus pacientes , cuando yo lo conocí hace 20 años , yo vivía en un shelter con mis dos niños , no tenía dinero y necesitaba lentes de contacto , pues Dr JEFF me dio consulta y lentes gratis . Nunca olvidare , el tiene un corazón muy grande . Gracias Dr JEFF de todo corazon
Oct 7, 2019
Great staff! Very thankful for them being patient with me when I was learning how to put in contacts.
Oct 4, 2019
Dr. Brown is always very prompt, courteous, accommodating, and caring. Our family has been going to his office for years and there is definitely a reason for that.
Oct 3, 2019
Great Doctor, great staff
Sep 23, 2019
Dr. Brown has been our family eye Doctor for over 25 years- he is the best!!
Sep 23, 2019
My daughter was having headaches at school and at home when reading. I called and Dr. Brown got her in right away to check her eyes. He prescribed +1 readers and they’ve already gotten rid of her headaches. Thanks Dr. Brown!
Sep 19, 2019
Been coming here since I was a kid and I've always felt comfortable and happy with my experience! Dr. Brown is very patient and his staff is always helpful.
Sep 12, 2019
Fantastic experience as always!
Sep 12, 2019
I’ve been coming to see Dr. Brown for 20 plus years. There is no one better. He’s always patient, kind, efficient and caring. His staff is always very good and with all of that, he’s still pretty affordable. He’s the only doctor I trust with my eyes.
Sep 11, 2019
Great doctor very attentive, took the time and explained. there was some disconnect on providing my resolute after taking the photo. but got resolved after some wait.
Sep 9, 2019
Dr. Brown is very personable and professional and thorough.
Sep 5, 2019
Always a pleasure to visit Dr. Brown!
Aug 19, 2019
Always a pleasure to visit Dr. Brown!
Aug 19, 2019
Comfortable, clean office, friendly and professional staff
Aug 14, 2019
Dr. Brown is the greatest!
Aug 8, 2019
I think you guys are the best office and doctor I have ever had. The whole experience from first call to the appointment was great.
Aug 5, 2019
Dr. Brown's group is always polite and helpful every time I come to see him.
Aug 5, 2019
Friendly and efficient service
Aug 1, 2019
Dr. Brown is very personal and professional and answered all my questions regarding my eyes since I’m diabetic he also has state of the art equipment .
Jul 27, 2019
I and my kids, Ivy, Amy and Tyler Dam , we are so happy to visit Dr. Jeff Brown practice for over 4 years, my kids eyes now are so much better, thank you Dr. Jeff Brown 💕
Jul 25, 2019
I love Dr. Brown and his office staff. He is a great optometrist and I trust his judgement. I have referred several friends and family members to his practice.
Jul 25, 2019
Dr Brown and his staff are amazing. Always greeted when you walk in the door and the service is excellent.
Jul 19, 2019
Dr Brown is great. I hate medical things and that office is a very pleasant experience. Good people, good help and good product.
Jul 18, 2019
Dr Brown and staff very friendly and efficient. Pleasure to visit his office.
Jul 17, 2019
Dr. Brown and his staff were professional and friendly. Through the entire visit, I felt comfortable and informed, as I moved from check-in to final handshake. I would definitely refer family and friends.
Jul 10, 2019
5 Stars! Dr. Brown and his staff are the best!
Jul 3, 2019
Thorough Dr and great staff.
Jul 1, 2019
Love Dr. Brown and his staff. They are always courteous and looking out for the best interest of the patient.
Jul 1, 2019
This was my first eye exam is 10 year. It could't have gone any better. Dr. Brown explained everything clearly and it was fun to learn a little about the equipment, and most importantly, my eyes. On top of that, it was a fun, I was in and out in a half an hour, with out ever feeling rushed (just efficient)
Jun 28, 2019
Thanks to Dr. Brown and his team for making our annual check-up a breeze, and explaining our vision changes/needs in full, easy to understand, terms. Fast and Friendly Service!
Jun 24, 2019
Dr. Brown and staff are always helpful and very happy to explain your insurance coverage.
Jun 17, 2019
I love that I found Dr. Brown's office, it's always been so easy and no hassle no up selling, just good customer service. And low and behold my prescription didn't change for once! I swear it's because I have been coming to Dr. Brown's office consistently for the last 3 years, and I do truly feel that he has kept a good eye (haha no pun intended) on me as a patient. Could it be coincidence that my prescription finally hasn't declined like usual every year before, I don't know but I'll take it. Especially since i'm basically legally blind. I feel like Dr. Brown actually takes an interest in his patients and I'm happy again like I said to have found his practice!
Jun 10, 2019
Staff is friendly and accommodating. Doctor was available right on time, knowledgeable, friendly, competent, and efficient. The visit was done in what felt like less than 20 minutes. Thanks Dr. Brown.
Jun 7, 2019
Always greeted by an attentive staff-member committed to excellent customer service. We have been coming here for years.
May 30, 2019
Dr. Brown is amazing and well worth the service.
May 27, 2019
Always look forward to my visit and never have any issues with anything.
Apr 22, 2019
Dr. Brown and his staff are very nice and helpful. The wait is not long to be seen and they take the time to help you with your selections.
Apr 13, 2019
Always a professional atmosphere, the people who work there are very knowledgeable and kind.
Apr 10, 2019
Never have to wait, always greeted and lots of great frames to choose from too! Always feel happy and satisfied when leaving! Excited waiting for my new glasses to come in! Dr. Brown and crew are the best!
Apr 8, 2019
Dr. Brown is always accommodating and professional. I’ve been a patient for 30 years and have always had optimal service.
Apr 6, 2019
Friendly and helpful staff!
Mar 28, 2019
Everything went really well. Staff is kind and helpful.
Mar 22, 2019
As always, I was treated in a very professional manner by the entire staff at Jeff's business establishment. Service was fast, waiting time was short and the eye examination was through. Anyone who needs to wear glasses, in any form, will not be disappointed in the service received by Dr. Brown and his staff.
Mar 18, 2019
Excellent. Been seeing (no pun intended) Dr Brown for many years. Very satisfied with attention, care and treatments/exams. Moved to Las Vegas last year and will continue to schedule appointments to coincide with visits to Orange County.
Mar 18, 2019
Dr Brown and his entire staff are always professional, concerned and caring whenever I come in for a yearly check up or an eye problem. I have been going to him for many years and would never switch! Thank you for taking such good care of me.
Mar 12, 2019
Thank you very much you guys are the best. Doctor really nice and get to his patient on time!! Keep it up
Mar 6, 2019
Dr brown and staff addressed the problem with the new glasses in a timely fashion
Mar 3, 2019
I have been coming to Dr Brown for years and I am so pleased with him and his staff. I highly recommend this office.
Feb 25, 2019
Dr. Brown is super efficient and gets you in and out quickly!
Feb 22, 2019
Dr. Brown is always friendly, quick to see, easy to schedule appointments and provides a good understanding of my eye health.
Feb 19, 2019
I have been going to dr. Jeff Brown for almost 20 years and I hope to do so for another 20. The expertise and the service are consistently excellent and they always look after you and make sure that you don't waste your money for unnecessary stuff.
Feb 4, 2019
Dr. Brown and the rest of the office are amazing! Super helpful and so nice to everyone, been coming here for years and there’s no other place I would want to go to!
Jan 31, 2019
Dr. Brown and his office have always been extra thorough and professional. My recent visit was for me of a more urgent nature and Dr. Brown came in earlier to see me. I am very pleased with the care I receive.
Jan 26, 2019
Best eye doctor I’ve been to. Very knowledgeable and friendly and takes time to explain things. Staff is professional and friendly too.
Jan 12, 2019
Dr. Brown has been my eye doctor for 25 years! He is super-knowledgeable and always answers all my questions! He is the best!!!
Jan 11, 2019
All good except I did NOT get a copy of my prescription for filing purposes
Jan 11, 2019
Very welcoming when I walked in the door and really made you feel comfortable. They were more then accommodating and extremely helpful.
Jan 10, 2019
Dr. Brown is amazing. I had a problem with a contact lens. He fit me into his busy schedule within hours. Great staff and wonderful doctor! Much appreciated. Thank you Dr. Brown and staff.
Jan 10, 2019
Love these guys, great service and friendly atmosphere.
Jan 2, 2019
I've been going to see Dr. Brown for more than 20 years. I refuse to see anyone other than Dr. Brown when it comes to my vision needs. He's the best in the business. I actually look forward to my annual checkups. He makes it all so comfortable and easy. He engages in conversation with you but honestly cares about what you say. He treats his patients like long time friends and he's expertise is unparalleled. I just can't say enough nice things about Dr. Brown and his staff.
Dec 21, 2018
I’m always impressed with Dr. Brown’s on-time appointments. I have been seeing him a few years and can’t remember having to wait, maybe for a few minutes. Dr. Brown is very professional, courteous & polite.
Dec 17, 2018
Dr. Brown is great. He's friendly and knowledgeable and he's patient in answering all of my questions. His assistant, Vicki, is always helpful when it comes to selecting the right frames for me.
Dec 13, 2018
Dr. Brown is always very knowledgeable and friendly when I visit. He's the eye doctor for my whole family, and does a really good job. I highly recommend him.
Dec 10, 2018
Been at your office and revived the attention from your people and specially from Dr Brown I apreaciate very much
Dec 8, 2018
Very friendly and professional. I highly recommend him.👍
Dec 7, 2018
I had my first eye exam at Dr. Brown's office today. The whole experience from top to bottom was fantastic. The staff was attentive, polite and professional. Dr. Brown was thorough and took the the time to explain every part of the exam and what he was seeing. Would highly recommend to all!
Nov 16, 2018
Always enjoy having a good conversation with doctor regarding my eyesight and the changes that I will experience as I get older. Comfortable that my eyesight health is in good hands.
Nov 13, 2018
The Doctor was great. Loved the visit fast and easy
Nov 12, 2018
Dr. Brown has gone above and beyond any of my expectations. He sincerely cares about his patients and made it affordable for me to have the best vision possible.
Nov 5, 2018
I had a very good experience with Dr Jeff Brown he was very nice he explained everything to me he did some test on my eyes that were helpful to me and I am very thankful to go see him.
Nov 2, 2018
Been going to Dr. Brown for years, would not trust my eyesight with anyone else!
Oct 26, 2018
Dr. Brown was great, definitely will choose his office again!
Oct 24, 2018
Dr. Brown does an amazing job at listening and is very patient and professional. Would highly recommend.
Oct 4, 2018
Always feel well cared for.
Sep 25, 2018
Thank you Dr. Brown and staff! As always, it is good to come in and visit.
Sep 17, 2018
Dr Brown is great! I have been a client for years and I have never been disappointed. Even, when I lived in Fresno, I would make sure to find my way back to Costa Mesa for my appointments. (Tried one doctor in Fresno and got rushed service and a pair of glasses that were the wrong prescription.) His staff is helpful with fittings and getting any available discounts or rebates on contacts.
Sep 17, 2018
Had a great experience with Mr. Brown and his staff. Very friendly, took me on time & helpful.
Sep 6, 2018
Dr. Brown is an excellent optometrist, he treats you with respect and a kind nature. His staff is great too. I recommend their office 100%.
Aug 27, 2018
Dr Brown is so thorough... his mood is always so positive, enthusiastic and intentionally in tuned with his patients (no matter how busy they are) he always is focused on each patient with such individualized care. In this age of health care, he and his staff are a cherished relic of the way doctors used to (and still should) be!
Aug 4, 2018
Dr. Jeff Brown and staff are on top of there game!!! Very helpful and knowledgeable.
Aug 3, 2018
Always a great experience! Dr. Brown is knowledgeable, thorough, and provide a comprehensive eye care/vision plan.
Aug 2, 2018
I have been a patient of Dr. Brown's for many years. He is courteous, knowledgeable, and is willing to take time to answer all your questions.
Jul 25, 2018
Great Doctor, friendly staff!
Jul 19, 2018
Dr. Brown is a good guy. He makes you feel comfortable and does not rush through the exam.
Jun 29, 2018
I was very impressed with the willingness of Dr Brown to help out on such a short notice. I was having major eye pain and couldn't see out of my right eye. He made time for me to come in that same day and a follow up the next day to ensure the solution was working. He made it so simple and easy to work with. He and the entire staff were great and I couldn't be more appreciative.
Jun 27, 2018
Have been coming to Dr. Brown’s office since I needed my first pair of glasses and I and I still keep coming for the excellent service.
Jun 25, 2018
Dr. Brown and his staff are always very friendly and helpful.
Jun 25, 2018
I've been going to Dr Brown for a few years now and he is, by far, the best that I've ever dealt with. There is hardly ever a wait past the scheduled appointment time and he is thorough, informative and always willing to discuss options.
Jun 22, 2018
Love everyone in the office. Always on time, friendly and helpful!!
Jun 21, 2018
I found it very easy to make an appointment.
Jun 18, 2018
Dr. Brown is always very caring and also makes the appointment fun and easy. I have been going to his office for about 4 years and I hope I never have to switch!
Jun 18, 2018
I feel you do a thorough job with a friendly attitude.
Jun 7, 2018
I am always pleased with the TLC that I receive from Dr. Brown.
May 28, 2018
Dr. Brown and his staff are friendly and courteous. From start to finish a first rate experience.
May 25, 2018
Great and smooth experience, would recommend.
May 21, 2018
Dr. Brown and his staff are wonderful! They are very accommodating, knowledgeable and professional. I highly recommend them.
May 8, 2018
Great experience! Not only is Dr. Brown great at his job, he explains everything that is going on very well. His staff is also excellent. Thank you!
Apr 23, 2018
Dr Brown is very kind and I always have a clear understanding of my visit.
Apr 17, 2018
Very comfortable and laid back office. You're the most important person there. Every one there is great and they all take the time to explain ANY questions you may have.
Apr 16, 2018
I'e been going to Dr Brown for over 20 yrs and he has always been professional and caring I would highly recommend him to anyone.
Apr 16, 2018
Dr. Jeff Brown Optical and staff were very friendly and professional. The office was bright, clean and cheerful. Everything in my eye examination was explained and the concerns I came in with were examined and checked out. I felt very confident about my choice to visit Dr. Brown's office when I left. Excited to get my new glasses.
Apr 13, 2018
I always appreciate the current, most up-to-date information that Dr. Brown provides regarding eye health. He is always updating his machines so I feel like I am getting the best screening and care. The staff is always friendly and helpful - going beyond to make customer service a priority.
Apr 9, 2018
Was ushered right in for my appointment. Got plenty of unrushed attention; all questions answered. All parts of the process were prompt but relaxed.
Apr 9, 2018
Dr. Brown is very professional and does care for his patients. I had some old prescription glasses and he right away notices I was given the wrong lens configuration. He rocks!!
Mar 30, 2018
Dr. Brown is always prompt and thorough with my exams. I trust his judgement.
Mar 26, 2018
I love Dr. Brown. He is the best and never has a problem. In and out with exam and glasses.
Mar 19, 2018
Beautiful, Professional Office with Fast Service!
Mar 16, 2018
As usual, everyone in Dr. Brown's office acted in a very professional manner. My visits to this office goes back more than 20 years and I've never been disappointed in the service offered!
Mar 16, 2018
I needed to replace some broken glasses and went the contacts route instead. They fit me in that day and helped me get started on wearing some contacts. He’s super kind I’m happy with the way everything went.
Mar 2, 2018
Thank you Dr. Brown for over 20 years of wonderful eye care. My most recent visit was great, prescribing pills for dry eyes which I definitely need. You are knowledgeable of treatments and over the counter drops for daily care.
Jan 22, 2018
Two thumbs up for Dr. Brown and his staff. I've been a patient of Dr. Browns for years and I'd highly recommend him for all of your vision needs. He's a great guy and his front end staff is a great bunch too. Conveniently located in the Stater Brothers shopping center, it's a no-brainer!
Jan 17, 2018
Dr. Brown is always so sweet! Very professional and kind. Love him.
Jan 17, 2018
I have always received excellent care from Dr. Brown and his associates and never a wait. Great Place!
Jan 12, 2018
My appointment was quick and I learned a bit about eye nutrition.
Jan 9, 2018
Really liked Dr Brown, he explained very clearly and made me feel very comfortable.
Jan 9, 2018
Excellent service! Honest, friendly and very professional Dr.
Jan 5, 2018
I LOVE Dr. Brown. He's the best in the business. He's like a good friend as well. Although, I bet all his clients feel that way. :-)
Dec 21, 2017
Dr. Brown is excellent and gives me quality time. His staff r equally nice and very courteous.
Dec 19, 2017
Your office staff is the best, always helpful and friendly
Dec 4, 2017
Always nice to see you and the girls in the office.
Nov 15, 2017
Overall a great experience! Dr. Brown was very kind and patient and didn't push anything I didn't need on me. He even gave me some natural, holistic options to help with some symptoms. I appreciated it all very much! I will be going back for all my eye needs :)
Nov 9, 2017
The whole staff seems to care. It doesn't feel like a business when you go. And despite the number of patients there, they keep things moving while somehow not making you feel at all rushed.
Nov 3, 2017
Great experience every time I have gone in. Great Doctor and staff.
Oct 27, 2017
Always a pleasure to see Dr.Brown
Oct 26, 2017
Always a pleasure to deal Dr. Brown & his staff; friendly, efficient and professional.
Oct 20, 2017
Great exam! Got in and got out!
Oct 12, 2017
Dr. Brown has been my optomologist for 20 years. He is as professional as he is kind. I wouldn't go anywhere else.
Sep 14, 2017
I went in for contact lenses. Everyone was incredibly helpful and patient with me. It was a great experience. I appreciate ALL the help I received!
Sep 4, 2017
Just got my eye exam, with Dr. Jeff Brown and his crew. Great place and very helpful.
Aug 3, 2017
Exceptional services. Everyone there is nice and helpful. This was my first time visiting this office and Dr. Brown took the time to answer all my questions and explain each procedure. My daughter who only came to the office to pick up the glasses for me, also said that Dr. Brown is so nice.
Jul 8, 2017
It was a pleasure be with you!!
Jul 3, 2017
Dr. Brown was very friendly and explained everything so that I could understand it. I was impressed with Dr. Brown and his staff for the way I was treated. Very professional and made my visit comfortable. I would definitely recommend Dr. Brown to my friends and family. Thank you so much!
Jul 3, 2017
My long term commitment to Dr. Brown and his staff is a testimonial in its own. Great service, Great care with the latest technology. I trust Dr. Brown and recommended him to all.
Jun 30, 2017
It is always a pleasure to go to Dr. Browns office.
Jun 24, 2017
I came in for an exam. I was considering new glasses, but Dr Brown said that my eyes haven't changed enough to need a new pair!
Jun 23, 2017
Wonderful, thorough and the office staff really focus on customer service
Jun 19, 2017
Love Dr Brown and his caring staff.
Jun 19, 2017
Efficient, friendly, and professional with that personal touch.
Jun 12, 2017
first visit, very happy with experience
Jun 12, 2017
Dr. Brown is the excellent eye doctor..
Jun 5, 2017
Jeff always spends extra time with me when necessary and is a great guy.
May 16, 2017
I always enjoy visiting your office. You and your staff are always friendly and helpful. Your attitudes are always positive toward anyone who enters the office. Thank you for making taking care of my eyes so easy and efficient.
May 12, 2017
I was at first a bit upset that you weee not there Dr. Brown. I've been seeing you for over 20 years and you're who I trust and I had issues I wanted to discuss. I almost left. But the young guy who was clumsy learning to use the scanning machine, he actually convinced me to give the substitute a try. He said you selected her so I decided what the heck. I need (or so I thought) a new prescription and I did not want to wait any longer. My exam did not go as I expected. Normally as you bracket me in I will see very sharp and crisp letters and I didn't and that worried me. Then the Dr. (sorry don't remember her name) told me my prescription really hadn't changed. As I explained what was happening she suggested I had dry eyes and gave me some samples (to let you know the samples are expired). I used the sample and holly molly Batman my vision sharpend up within a day. Needless to say I'm using drops 2 to 3 times a day. (Can you use too much?). So this Dr. is really young if you're going to retire anytime soon I will go to her. Tell her that for me. Cheers! Jack.
May 9, 2017
Dr. Brown and his staff are professional, on-time and provide good honest eye care. I'm so happy to have found Dr. Brown's office for my annual exams, contacts and eyeglasses.
Apr 17, 2017
I appreciate Dr Brown and his staff, he has always taken care of me, all my family for many years. I once got a metal shaving in my eye, Dr Brown came back from LA after hours late one night and got it out .Saved my eye sight. I would highly recommended Dr Brown.
Apr 15, 2017
I have been a patient of Dr. Brown's for 25 years and have had NO complaints whatsoever - his staff is great and thorough as is Dr. Brown. Fees for office visits and exams and glasses/contacts are fair and competitive. I highly recommend Dr. Brown!
Apr 6, 2017
Vicki is always so helpful. It is a pleasure dealing with her.
Apr 6, 2017
It had a good experience. The staff were helpful and friendly. Also Dr. Brown was kind and he answered most of my questions.
Apr 3, 2017
This was my first time seeing an eye doctor. Dr. Brown put me at ease as he was extremely knowledgeable and explained every step of the exam to me. The exam was simple, his staff was professional and friendly. I would recommend Dr. Jeff Brown to all of my friends and neighbors.
Mar 27, 2017
Dr, Brown has always taken the time to make sure my family and I are well taken care of. I trust his judgment and his rapport he has with us.
Mar 20, 2017
As usual, very professional operation, good service, friendly staff.
Mar 16, 2017
Great Visit, Friendly Staff
Mar 16, 2017
I hadn't seen Dr. Brown for several years and am extremely happy to have returned to him for my eyes' exams and glasses. His service and patient treatment is much better than the last Doctor I visited. I won't go any where else again.
Mar 14, 2017
Greeted and welcomed by all. Your staff is competent. I can see the exchange of information (as supportive and as training) going on. They're also interchangeable. That is, one can easily pick up where another left off.
Mar 10, 2017
Dr Brown was great. This was my first time and was expecting to have my exam and leave. However he took the time to go over my issues, which I knew about but he was thorough about long term effects. He didn't make me feel bad, he was truly concerned. He also talked to me about LASIK, but nothing he discussed felt overbearing or preachy. I haven't really had an eye doctor before, but I intend to visit him annually.
Mar 8, 2017
Thank you for your professionalism and your great service I would recommend you any time to anybody
Mar 3, 2017
I been going to Dr. Brown for over 10 years. He is a great doctor and a caring person. He is also very funny, which makes the visit even more enjoyable.
Feb 27, 2017
I have gone to Dr Brown for a number of years and been more than satisfied every time. I trust his judgement and he and the staff have always been professional and caring. I would never think of going anywhere else! Thank you to Dr Brown and the entire staff.
Feb 20, 2017
Years ago a friend recommended Dr. Brown and every year I look forward to seeing Dr. Brown and his staff! Excellent service!
Feb 20, 2017
The Dr. was amazing and the staff was great as well!
Feb 18, 2017
The Dr is exceptional and answers all my questions. I feel reassured after my visit. The staff is very helpful and kind. Sylvia Simon
Feb 16, 2017
Thank you! Your staff is very knowledgeable and professional!
Feb 10, 2017
Nice office; friendly Dr and staff.
Jan 30, 2017
I like the remind either through phone or email for exam appointments. The customer greeting, explains for appointments procedures...etc.They were all great and professionally! I, myself was referred by my friend. I would do refer your office to others friends.
Jan 20, 2017
Dr. Jeff Brown is great, very nice and informative on everything!
Jan 19, 2017
I am a new patient with Dr. Brown and was pleased with my initial visit. The ladies at reception were professional and courteous. My examination with Dr. Brown was through and pleasant. I appreciated the time and care the entire staff took to answer all my questions and work out exactly which frames I wanted. I definitely found my new Opthamologist!
Jan 9, 2017
This was my first visit to Dr. Brown's office. I had such a wonderful experience. Everyone was so personable. Thank you!
Jan 2, 2017
Dr. Brown is a friendly doctor and shows his experience through delivering his quality of care. But what I don't get is why did I have to pay $55 for Contact Lens fitting when we did not try any contact lens at all? I feel I was unnecessarily charged UNLESS the contact lens fitting fee is really a feee for writing the prescription.
Dec 26, 2016
Great, helpful and enjoyable visit...
Dec 20, 2016
Great Doctor. I highly recommend him.
Dec 19, 2016
Dr. Brown and his staff give professional, thorough and prompt service.
Dec 13, 2016
Professional service provided by each and every person as well as very friendly staff. Son had his eyes checked, new glasses ordered and paid for within 30 minutes. Gotta love....in and out without missing a beat.
Dec 12, 2016
⭐️⭐️⭐️⭐️⭐️ Five Star Experience
Dec 8, 2016
There were two things I needed after the eye exam. 1 - Paperwork filled out for Blue Shield bonus program 2 - A eye exam prescription I left thinking I had both and when I arrived at Sue Optical I found that I had not receiver them. I drove back and had to wait over 15 min. before I was able to get what I needed. There seemed to be confusion because the people I talked to keep changing and they had to go into the back to ask for what I needed. Every one was very polite & pleasant but current system didn't work well for me.
Dec 5, 2016
Dr. Brown and his whole staff are friendly and professional! My whole family has been going to his office for as long as I can remember. I've never had anything but a wonderful experience!
Nov 12, 2016
I have been going to this office for over 10 years and have had nothing but great service. Dr. Brown is knowledgeable and personable. If an eye appointment can be enjoyable, he makes it so, The receptionist is very sweet and helpful. She can walk you through what each frame will cost and which ones are covered by your insurance. There is no hard sell or push to buy more than you need.
Nov 10, 2016
Dr. Brown and his office are a wonderful provider and team! They are consistently courteous, helpful, and responsive; their appointment dates are extremely flexible; and their email and text reminders are very effective. When I returned to So Cal after living out of state for a couple years, I could only think of returning as Dr. Brown's patient, and now I bring my toddler and tween to see him too! I would highly recommend Dr. Brown!
Nov 7, 2016
Dr. Brown was patient and thorough as my husband and I became prescription eyeglass wearers for the first time. The staff was also helpful in guiding us through frame decisions that looked good and fit our budget. We were referred to Dr. Brown's office by many friends in our community and feel confident we'll refer his office to more of our friends in the future!
Nov 3, 2016
Felt valued as a patient when I had an eye infection and needed to be slotted in for time with Dr Brown.
Oct 25, 2016
The service received at Dr. Brown's office is outstanding. I rarely wait more than a few minutes to be seen and the Dr. and office staff are friendly and helpful. It takes a little time to finalize choice of eye glass frames, but the office staff searches for the most affordable approach to charging glasses to insurance (I purchased two pairs of eye glasses) and wants you to be happy with the choice.
Oct 17, 2016
Great experience every time, easy quick and no long wait time
Oct 14, 2016
Dr. Brown and his over staff are always very friendly and professional!!
Oct 13, 2016
After my visit with Dr. Jeff Brown, I snapped a picture of his business card and sent it to my friends ..."Best Optometrist EVER." I've worn glasses since I was a young teen, and no one has explained things better. He was courteous (non-condescending ... Unlike SO many!), answered my questions without trying to rush me out the door. Can't say a negative thing about him ... Or his staff.
Oct 10, 2016
Love going to see Dr. Brown. He's always so thorough. Also great, friendly, very helpful staff. My whole family sees him.
Oct 8, 2016
Great eye care! Up-to-date technology, lovely office, staff is wonderful, all very helpful. I am new at wearing eye glasses and I have to say that Dr. Brown and is assistants are really the ones who helped guide me to a great pay of glasses. They have so many different brands to choose from! I am very pleased. Thank you!
Oct 8, 2016
Dr. Brown was great about spending extra time with me. Since I had an eye injury recently, he wanted to determine what the best approach was to take for vision correction
Oct 3, 2016
The office visits are always satisfactory. It seems the phone calls too often are not. Quite often the person on the phone doesn't seem to have the answers and needs to put me on hold to get the them.
Sep 30, 2016
Dr. Brown is a very competent, friendly and conscientious doctor, who does a great job of explaining what he finds with his examinations. He has modern technology that caught a problem I had that was missed by another doctor. The office staff is also very friendly and professional, and I actually enjoy going in for my appointments!
Sep 29, 2016
Great staff and great doctor! Very educating on my needs for Eye Care.
Aug 23, 2016
Very thorough Also took time to explain each part of the exam and results.
Aug 21, 2016
My family and I have been going to Dr. Brown for approx. 10 to 12 yrs. Office personnel and Dr. Brown are great! My daughters all agree that Dr. Brown is a great doctor with an amazing personality. Keep up the great work!
Aug 18, 2016
Dr. Brown will go out of his way to accommodate you unlike other doctors that are never around when you need them.
Aug 3, 2016
AWESOME ANNUAL EYE EXAMI! It is always a pleasant visit to visit Dr. Brown.
Aug 3, 2016
Our visit is always a pleasure. Dr.Brown is great and always professional!
Aug 2, 2016
Visit was great! Staff is really pleasant.
Aug 1, 2016
I walked in to Dr. Jeff Brown's office and his staff to get an eye exam and was satisfied with the great service that they provide.
Jul 27, 2016
I highly recommend him to all my friends. He is very personable, very knowlegeable, and I have been seeing him for years.
Jul 25, 2016
Professional and timely. Very good Doctor. Highly recommended.
Jul 21, 2016
Professional and timely. Very good Doctor. Highly recommended.
Jul 21, 2016
Not so happy with the service Which professional doctor doesn't write diagnosis on patient chart Not so professional
Jul 1, 2016
Thanks so much for the great continued service Dr. Brown!!
Jun 19, 2016
Thanks so much for the great continued service Dr. Brown!!
Jun 19, 2016
We've been seeing Dr. Brown for four years now. He was recommended to me by a former employee of his. He is very kind, knowledgeable, and has been very conservative in recommending glasses for my daughter, which I greatly appreciate!
Jun 19, 2016
My appointment went smooth and there was no complications. If there was any questions that I had , then they were all answered thoroughly. Everyone working there is super nice! Especially Dr. Brown, whom I've known since I was 9 years old.
Jun 16, 2016
My husband and I have been going to Dr. Brown for many years, and appreciate his expertise and care.
May 26, 2016
My initial visit was great.... but, I did wait 40 mins. when I came back to be tested by the machine. I was told the machine was warming up. Well, my appointment was for 2:00 and I was put into the room to be tested around 2:45. Just saying.
May 25, 2016
I will recommend Dr. Brown to everyone looking for a good eye doctor. He is very personable, friendly, and seems to care a lot about his patients. I had an appointment that somehow got lost on the online scheduling system and he still gave me an exam. I was very impressed with his staff they were also very friendly, personable and they explained everything about what my insurance covers and does not cover in very simple terms.
May 9, 2016
I was very, very pleased with my visit to Dr. Brown's office! Dr. Brown and his staff are very thorough and friendly. I would definitely recommend seeing him!
May 2, 2016
Hello Dr. Brown, Thank you so much for making the contact change I requested. I am very happy with how much more comfortable I am with the right eye contact change. I so appreciate you listening to me and making the change. Beverly Tazelaar
Apr 21, 2016
Need more seating and there are no magazines anymore. I prefer the old waiting area. More comfortable and less sterile looking
Apr 3, 2016
Not a thing everything was great thank you
Mar 31, 2016
It was amazing experience. All the staff have the best attitude and proffesional. Ill come back if i have to :)
Mar 27, 2016
Dr. Brown and the staff are always friendly and helpful. My appt was quick and they explained my options for my new glasses ensuring I understood my choices. Although I did not have to wait more than about 10 minutes, I was glad to have a little time before the Dr. called me in so I could start shopping for my new frames. Was a little more difficult to shop after having the drops put in my eyes.
Mar 25, 2016
I have been going to Dr. Brown for 25 years and wouldn't think of another optometrist!! His staff and he have been consistently great!
Mar 13, 2016
thanks for your expertise, Doc. Richard
Mar 10, 2016
Excellent service as usual.
Mar 6, 2016
Excellent!! Everyone was very nice and Karen was wonderful and very helpful..!!! Dr. Brown is great!!
Feb 28, 2016
I always have a great experience at Dr. Browns office. Fantastic!
Feb 28, 2016
Dr. Brown is great! He always takes the time to explain things & really cares about his patients. He is friendly and his staff is great too.
Feb 20, 2016
Thank you very much I will be back when I need my annual checkup and glasses.
Feb 18, 2016
I've been going to Dr. Brown for years and I think he's great. I've referred a few friends to him and they are just as happy. I've also talked to several friends that come to find out when we talk about our awesome optometrist suggesting the other should try the Dr, we are both going to the same one!!!
Feb 1, 2016
A pleasure to see Dr Brown and the staff, as always!
Jan 26, 2016
Great customer service, friendly manner, very helpful as I had a question
Jan 24, 2016
Appointment was on time, and did not have to wait long. Everyone was friendly and informative.
Jan 20, 2016
I expected to pick-up the my contact lenses, at least that is what the woman I talked with said would happen. It wasn't a big deal but thought you should know what I expected based on the phone call.
Jan 19, 2016
Dr Brown is the most awesome doc ever! I recommend people to him all the time !
Jan 19, 2016
We forgot that we need to follow up with looking for laser eye doctor for implants. Then we will come back for eye exam. Thank you!
Jan 17, 2016
a bit disturbed to find out my last prescription was out of whack by quite a bit
Jan 14, 2016
Was a pleasure all the way around. Very comfortable environment...not like the big chains.
Jan 14, 2016
THE VISIT WAS AT LEAST EVERYTHING I HAD EXPECTED AND THEN SOME.
Jan 7, 2016
A visit to Dr. Brown is always a pleasant experience. His staff is courteous, helpful, throughly professional. A first class operation.
Dec 24, 2015
Dr Brown's service has been fantastic for over 25yrs since I have been seeing him.
Dec 19, 2015
More options for active sports glasses other than goggles.
Dec 14, 2015
The amount of reminders - cell phone,home, emails & text messages. Too much!
Dec 14, 2015
Our family had a good experience with Dr. Brown and look forward to visiting him again.
Dec 13, 2015
I appreciate the updates I see in the office, be it the environment or the technology. I also enjoy the annual visit and conversations with Dr. Brown. He is MY optometrist and I refer him to friends and families always. I also appreciate Vicki when she offered to mail the contact lenses before I even made the request. It's for sure a time saver, and efficiency earns many points on my book. :) Thanks, Dr. Brown and team, for taking care of my eyes all these years. You have been a blessing in my life.
Dec 7, 2015
I've been going to Dr. Brown since I was a kid and have never been to another optometrist! I wouldn't change a thing!!
Nov 20, 2015
Outstanding service! This was the first time I've ever visited an optometrist. I was a little nervous about the process, but Dr. Brown and his staff made it a great visit. Dr. Brown's eye exam was very informative, comfortable, and encouraging. I had no idea I needed glasses and was amazed at what a difference his exam showed me I could see clearly. Wearing glasses (other than normal sunglasses) is new to me. I didn't know how I would look in glasses and was a little overwhelmed at the options. Fortunately Viki (his office manager) was extremely helpful. She spent the time with me and made choosing glasses a very pleasant experience. I'm actually excited to wear glasses and never thought that would be the case. Thank you Dr. Brown and staff for making the process so comfortable. I would highly recommend Dr. Brown.
Nov 17, 2015
Karen was really helpful helping explain insurance coverage and helping pick frames.
Nov 15, 2015
My family has been seeing Dr. Brown for for 20+ years and we are always happy to refer friends and family. We appreciate him keeping current with the needs and being able to adjust prescriptions for lifestyle. For example, he has figured out the perfect mono-vision solution so that my contacts are all I need for driving, computer and mobile phone use.
Nov 12, 2015
Always pleasant. More frame choices would be nice....Whoever makes your lenses does the best job around-always right on! SW
Nov 4, 2015
Dr. Brown and his staff are excellent. I've been going to him for almost 20 yrs now, and am always happy with their service, and the personal care I get. Dr. Brown is an excellent optometrist, and I have always enjoyed my visits to his office.
Oct 29, 2015
visit was excellent. perhaps more of a selection of affordable eye glasses
Oct 27, 2015
The service at Dr Brown's is always excellent and the staff is very friendly.
Oct 20, 2015
Courteous, informative & professional.
Oct 16, 2015
Everything was wonderful as always. Thank you Dr. Brown and staff.
Oct 15, 2015
Dr. Brown and all the staff were very professional. The office was clean. I liked the uniforms as it added neatness...
Oct 1, 2015
Nice staff, Dr. Brown was a pro and easy to talk to. I was in from out of state and was pleased to get just what I needed in the brief period of time I had to work with. I'd use Dr. Brown as my regular eye doc if I lived here.
Sep 27, 2015
My only comment is to please not sign me up for email deals.
Sep 25, 2015
Thank you so much for making the short notice change in appointment time to accommodate me.
Sep 23, 2015
I WAS A WALK IN....I WAS HAVING AN ISSUE WITH MY LEFT EYE...DR. BROWN SAW MY BETWEEN HIS SCHEDULE PATIENT
Sep 21, 2015
I love this office. The whole staff is very nice & friendly I have been going here for a couple of years & would recommend them to anyone. Dr. Brown is A Great Doctor.
Sep 15, 2015
You guys do a great job always. Thank you!
Sep 14, 2015
Everyone is always so nice! Love all the frame choices and the service to help you make your choice! Doctor Brown is always up to date!
Sep 10, 2015
The person that helped me with frame selection and fitting was EXCELLENT. We made a connection that was real and felt good!
Sep 3, 2015
I had a very pleasant visit on Saturday. I arrived late (sorry) :( but was still seen upon my arrival and had my eye exam, as usual. I was explained everything by Dr. Brown and his assistants. No issues, no problems, quick and easy- it was great! Thank you!!
Sep 1, 2015
EVERYTHING WAS GREAT FROM THE TIME WE ARRIVED TO THE TIME WE LEFT THE OFFICE
Aug 20, 2015
I called in the morning about a concern, and was given an appointment in the afternoon. Dr. Brown is knowledgeable and personable.
Aug 19, 2015
I would like for you guys to consider ear protectors for trying on glasses. Some of the glasses I tried on had an "ear odor" to them. But overall, you guys were great! :)
Aug 17, 2015
don't need change a thing.
Aug 6, 2015
Thank you Dr. Brown for all the years
Aug 2, 2015
Great service. Highly professional
Aug 2, 2015
Dr. Brown and his office staff were very courteous and professional. Osmond really explained everything thoroughly about my glasses and the costs associated with them. He also gave me a clear timeline when my glasses would be ready.
Jul 13, 2015
During the PAST visits, there were no "fitting" charges for the contacts for my wife. This time it was $60? what changed. I thought between my appointment and my wives visit, the Co-Pay should have been $20, total. No one explained the "fitting" charges till after the examination and signing off the paper work.
Jun 15, 2015
Dr Brown took time to examine my eyes and then proscribe what I needed for relief of Allergy.
Jun 7, 2015
Dr. Jeff Brown has been keeping my vision in top shape for about 15 years. I would recommend him to anyone.
Jun 5, 2015
Dr. Brown is very knowledgeable, friendly and always make my visit enjoyable.
Jun 4, 2015
My mother went to Dr. Brown until she passed away at 100 years old. The office always took great care of her and me. You won't be disappointed, make an appointment.
May 30, 2015
Everything was fine. I only said I'm not sure about referring a friend or family because I generally don't make referrals to doctors unless someone asks.
May 25, 2015
I have nothing but good things to report about all of you! I am always treated with respect and feel like I am getting the best care possible. Thank you
May 24, 2015
Stop high pressure on sale of glasses. Respect customers time and dnot make them wait 45 min or more w drops in eyes. Would never recommend..
May 22, 2015
I liked the variety of options for glasses that Dr. Brown's office presents. Dr. Brown also worked to get my contacts that are not being sold by most companies anymore. I have had nothing but great experiences coming into his office and will miss his service when I move away!
May 11, 2015
Dr. Brown even accommodated me needing to be 15 minutes earlier than my scheduled appointment time which was so wonderful! His staff is fantastic and knowledgeable and Dr. Brown has one of the best bedside/patient care demeanors I have ever experienced. It has been a pleasure having him as my eye doctor for the last 16 years...I feel that my eyes are in good hands!!! Thank you Dr. Brown! Lollie B
May 3, 2015
I've been with Dr. Brown for more than a decade. He is the best! Even when we lived 6 hours away I still made the trek south to see him. I've tried other doctors and eye glass services and always seemed to have issues. I've never had an issue with my prescriptions or testing equipment failing at Dr Brown's.
Apr 27, 2015
If it ain't broke, don't fix it...everything was perfect as-is.
Apr 23, 2015
Less reminders for my appointment. If I schedule something, I am adult enough to show up.
Apr 16, 2015
LOVE getting the email and txts!! Wish all my doctors would do that! PLUS, I didn't have to wait when I got there.
Apr 9, 2015
Always on time, in-depth explanation of exam, did not feel rushed, great selection of frames, lab services are on spot.
Apr 7, 2015
I would suggest to match the prices of your products, after doing some research I found out that I can get my prescription contacts for much cheaper than for the amount that you are offering, thats why I had to cancel my order.
Apr 6, 2015
I was very pleased with my office visit
Apr 5, 2015
We took someone's cancelation apt. and had to wait quite a bit beyond the apt. time. I could see the office was especially busy but that seemed to mean Dr. Brown was worth waiting for. Dr. Brown made my daughter feel super comfortable and me too and she can be a huge chicken so that meant something to me. I felt great about how things were explained in general but would have loved to be able to leave with a diagnosis report. We each had exams done and my daughter needed a referral but I don't know what to tell the people I got referred to. Since my daughter needs help right away because she's struggling it would have been great to have the printed diagnosis report. I also co-parent my daughter and have to explain to my ex and would rather send a copy of a report so she can see first hand instead of hearing my 2nd hand explanation. It was super busy so we appreciate that we were worked in and the waiting wasn't an issue. I would recommend Dr. Brown.
Mar 20, 2015
Jeff and staff thorough and pleasant
Mar 19, 2015
I have been going to Dr. Brown for over 25 years and have always received excellent care - his staff is equally competent and friendly.
Mar 7, 2015
Dr Brown is wonderful. His office staff are helpful and informed. I referred by friend to them. He its happy with the service too.
Feb 28, 2015
you guys rock! the end :)
Feb 26, 2015
I had a very pleasant experience at your office your staff and Dr. Brown you were terrific!
Feb 26, 2015
My visit was great. Karina did a great job explaining my bill at the end of my visit. Thank you so much
Feb 23, 2015
Everyone there is awesome!
Feb 20, 2015
Friendly professional Service
Feb 15, 2015
I am very satisfied with the service I receive at Dr. Browns office and I have continued to visit the office for many years.
Feb 15, 2015
everything was prefect as it always is.
Feb 14, 2015
Loved.the service and we'll see you next time.
Feb 12, 2015
Nobody knew I was there for over 10min. I arrived early but someone should have checked why the bell went off when I entered. You're sending too many reminders via email, text and phone calls for scheduled appointment, very annoying.
Jan 29, 2015
Ruth is very sweet and welcoming.
Jan 26, 2015
The only issue that I had, and I am glad it was resolved was when I had the eye scan. The technician noticed the wrong last name on my record. Other than that, I was completely satisfied.
Jan 25, 2015
very thorough and exxtensivve examination, found out things even my opthamologist hadn't told me!!
Jan 22, 2015
Always good. I see you've spiffed up the place which is nice. You even have a magazine selection helps but I never really wait.
Jan 18, 2015
Always excellent in every way. It was a pleasure doing business with you all!
Jan 18, 2015
Dr. Brown and his staff are truly the best...that's why I have no problem traveling approximately 70 miles 0ne-way for my appointments.
Jan 18, 2015
Always fun to see the friendly Dr, and chat with the friendly staff.
Jan 14, 2015
Dr. Brown and his staff provide amazing service and show that they genuinely care about each and every patient that comes in!
Jan 14, 2015
As always it was a pleasant visit and took care of my needs. Thank you.
Jan 10, 2015
He was pleasant and explained in detail every step of the exam. Best eye doc I have ever been to, I have already recommended him to family and friends. Very good staff, too! Lovely office. Good job team!!!
Jan 9, 2015
I had a very positive experience dealing with the staff and doctor and am very pleased to have found them.
Jan 8, 2015
Great job thank you very much
Dec 30, 2014
Great job thank you very much
Dec 30, 2014
Great job thank you very much
Dec 30, 2014
Great job thank you very much
Dec 30, 2014
My whole family enjoys visiting Dr.Brown's office. The staff are always warm and helpful, Dr. Brown is great, and the prices are very reasonable.
Dec 26, 2014
Wished more frames were available for my son to select from.
Dec 25, 2014
Everything was excellent. Staff has good sense of humor that made my visit enjoyable.
Dec 19, 2014
I believe my eyes were dilated. I should not of driven home. It was VERY hard to see, no one from the office told me this would happen. I did drive home, very carefully and slowly. I should of been told not to drive myself. I am just saying this, so you can tell future patients.
Dec 18, 2014
I've always enjoyed going to Dr. Brown's office. He's knowledgeable, patient with my many questions, and explains issues of the eye really well. His staff is always friendly and helpful. Annie is the best frame helper!! She's patient, has a great sense of humor and knows her frames!!:)
Dec 17, 2014
I was pleased yo were able to suggest ways to better address my needs by continuing using my reader glasses and not have to spend more money than necessary. My job depends on my ability to not have vision issues and i think knowing what my weakness is i can move forward with more ease. Thank yo Dr. Brown and staff. Happy Holidays. Kristen E. Barker
Dec 15, 2014
The "text" messaging comes across as an odd or out of area phone number. I deleted it the first couple of times I received it. Need to look into that situation since I typically ignore and delete unfamiliar texts and messages.
Dec 14, 2014
I've always received excellent service from Dr. Browns office. Vicky has been particularly kind and patient. Annie is also great. Dr. Brown consistently has proven to be extremely professional and I am comfortable entrusting my precious vision to him. Thanks to all for fantastic service. Patricia Bintliff
Dec 14, 2014
The visit went very smoothly and efficiently. Was explained of the progress of my vision and the test results. Did not try to offer me products that I did not need. The staff were very helpful and courteous.
Dec 12, 2014
Always a pleasure visiting your office. The staff are very helpful.
Dec 11, 2014
Everything went great. Thank you for getting me in on an emergency basis, My eye is fine now.
Nov 23, 2014
The staff was very cordial and I was in and out in no time. Dr Brown is an awesome Doctor and I highly recommend him to all.
Nov 21, 2014
We were pleased to meet your daughter Aubrey. Regards, Paul and Pat Larkin
Nov 20, 2014
I was quoted a price for anti-glare, but got a call three days later to say the anti-glare would only last for 3 months. Why would that option even be available? And, no, I didn't opt for the more expensive option. I felt it was a sell-up.
Nov 18, 2014
My visits are always pleasant! Really love the confirmation texts.
Nov 17, 2014
Would like to see greater options in high end frames. Poor selection.
Nov 6, 2014
One think you could change Please don't call me a few days later to schedule an appointment for a year from now. It gives the impression you don't care about me just the money!
Nov 1, 2014
Excellent staff; Doctor knew what he was doing, overall quick and easy :)
Oct 31, 2014
I do not like your automated system which sends out too many message reminders. I have already received text and email for appointment reminder for 10/23/2015. I think that is way to early.
Oct 28, 2014
There were many people in your office that day. I felt a little rushed in there while on my visit.
Oct 27, 2014
Everything was great! I love the Dr. Brown's approach, and the ladies in the office were very sweet and helpful.
Oct 23, 2014