Dr. Gregory C. Russell
Dr. Gregory C. Russell
646
Reviews
Excellent abilities of the Dr. Staff, is wonderful also. The best place to get your eyes checked, also if you have any problems,such as getting stuff in your eyes.
Oct 1, 2023
Very thorough and complete exam! Dr. Russell is the best!
Sep 30, 2023
Everyone was very professional and kind.
Sep 26, 2023
I would not go to anyone else, everyone is friendly and very helpful.
Sep 21, 2023
Friendly and professional people there. No wait times.
Sep 14, 2023
Friendly Dr and staff, clean facilities, and good selection of eyewear!
Sep 12, 2023
Very professional staff. The doctor was great. Everybody was courteous and respectful.
Sep 11, 2023
Just a comfortable relaxed atmosphere. Clearly quality care but an enjoyable friendly staff and office to boot. Personally appreciate the time conscious nature of my recent visits. They appreciate that I have work and commitments too. They accommodate my schedule and got me in on time, took care of business and out the door. I highly recommend Greg and his office. They really do a good job.
Sep 9, 2023
Super nice people awesome experience thanks
Sep 9, 2023
Love Dr. Russell and all of his staff. They are just part of my family. Very thorough!
Sep 8, 2023
I’ve been seeing Dr.Russel for over 20 years now! He’s the best in town!
Sep 7, 2023
East TN Eye Care has diligently been caring for my daughter's eye Care for years now and I'm happy to give my nephew Justice the same opportunity! Thank you ETEC !
Sep 6, 2023
Well appointed office with the latest in equipment. Knowledgeable technicians. Great doctor and staff.
Aug 31, 2023
10/10 I really like the experience I had at the eye clinic. And I truly hope you found my lost glasses too
Aug 26, 2023
Absolutely LOVE this place. The staff and Dr. Russell are top notch.
Aug 24, 2023
Dr. Russell is the best!!! We've been seeing him for years.
Aug 21, 2023
Everyone is always cheerful and friendly and willing to answer any questions you may have and Dr.Russell always explains everything to make sure you understand. My opinion is they are the best around
Aug 16, 2023
Dr. Russell is a great optometrist
Aug 15, 2023
Practice has very friendly staff and updated technology. They didn't pressure into purchasing frames and were willing to fit outside frames.
Aug 10, 2023
I found this office a couple years back and would never dream of looking for another. I don’t live in Kingsport, but they are worth the drive. Not just one or two individuals, but the whole lot. The ladies at the front are always helpful checking in and out, and very patient with me since I usually have at least 3 kids having appointments at the same time. Dr. Russell is great. Very down to earth and makes us feel welcome, and my teenage sons think he is great. Heather always helps me pick out glasses and just recently let myself (wasnt even my appointment lol) and my 3 sons try on many different frames and helped them pick one. There are others I am not sure the name of, but everyone is just great.
Aug 10, 2023
I found this office a couple years back and would never dream of looking for another. I don’t live in Kingsport, but they are worth the drive. Not just one or two individuals, but the whole lot. The ladies at the front are always helpful checking in and out, and very patient with me since I usually have at least 3 kids having appointments at the same time. Dr. Russell is great. Very down to earth and makes us feel welcome, and my teenage sons think he is great. Heather always helps me pick out glasses and just recently let myself (wasnt even my appointment lol) and my 3 sons try on many different frames and helped them pick one. There are others I am not sure the name of, but everyone is just great.
Aug 10, 2023
Best eye Dr around been going there for yrs
Aug 10, 2023
Dr. And staff were very nice:-)
Jul 30, 2023
I have not received copies of Monday's test results Please email to eddie@eddiewelch.net Thanks
Jul 27, 2023
One of the most thorough eye exams I have ever had and the doctor and staff are amazing! I wouldn't go anywhere else!
Jul 24, 2023
Dr. Russell and his staff are great to work with. They care about your vision health but your overall health and well being. Always friendly and professional.
Jul 21, 2023
Wonderful place, staff is amazing!!
Jul 20, 2023
I have been going to this practice for several years, and I wouldn't want to go anywhere else.
Jul 16, 2023
Been going here for years great place.
Jul 15, 2023
Never dread going to get my eyes checked here. Always quick, easy, and friendly.
Jul 1, 2023
Great doctor kids love coming here.
Jun 28, 2023
I was having troubles with my eyes and they worked me in and Dr. Russell was very helpful.
Jun 23, 2023
my son just had a eye infection pop up out of no where .They got my son in fast and that day . Dr.Russel is awesome he took great care of my son.
Jun 22, 2023
Dr. Russell and his staff very much have their act together. They will help patients any way they can.
Jun 21, 2023
Dr. Russell and his staff are exceptional! They are extremely professional and make sure they cover all the concerns I have. I would highly recommend them to everyone!
Jun 15, 2023
Very knowledgeable and friendly staff from check in to check out!
Jun 14, 2023
Dr. Russell is always awesome !! He takes his time during your eye examine. He answers any questions you may have.
Jun 13, 2023
Dr Russell is through and his staff is great
Jun 12, 2023
Very helpful and friendly staff from the moment you walk in the door. Help picking out frames and great feedback on how they look wearing them; answering all questions no matter how many I ask. I definitely recommend East TN Eye Care!! It was the best eye exam and glasses experience I’ve had in many years!! Thank you so much! I can’t wait to pick up my new glasses!! 🤩
Jun 3, 2023
Great experience from the moment you walk into the door
May 29, 2023
Great Staff alot of team playing, knowledge, training and expertise. Keep up the good work.
May 26, 2023
I always feel confident that Dr. Russell did a thorough job checking my eyes. He is very detailed and goes over every aspect of my eye exam. East Tennessee Eye Care also has a great staff who are well trained and kind.
May 25, 2023
Staff has your well being as their primary goal.
May 24, 2023
These folks are the greatest, starting with the girls at the window up to the doctor. Plan to continue using them. Wouldn't think of replacing.
May 24, 2023
The staff is always friendly and helpful. Dr Russell is very thorough and explains things so you can understand.
May 23, 2023
Felt comfortable with staff and Dr Russel all very professional and helpful
May 18, 2023
THEY WAS ALL FRIENDLY AND ME FEEL AT EASE!!!
May 17, 2023
Great doctor with a great staff!
May 8, 2023
Dr. Greg Russell is extremely knowledgeable and always at the cutting edge of diagnostic equipment and techniques. His chairside manner is second to none.
May 8, 2023
The team was very courteous and professional. Dr. Russell was very thorough on my eye exam. Great experience with a great team.
May 8, 2023
Great eye exam. Very helpful and very kind.
May 6, 2023
Very thorough and friendly staff! Dr. Russell and his team are professional, personable, and take great care of their patients.
May 6, 2023
Dr. Russell and his staff are great. My wife and I are never disappointed with their frame selection and the professionalism the staff provides.
May 3, 2023
Very knowledgeable and friendly
May 3, 2023
Great service and very helpful
Apr 30, 2023
Excellent service with up-to-date equipment.
Apr 27, 2023
Exactly service and respectful employees
Apr 27, 2023
The staff and Doctor Russel was so friendly. I would definitely recommend them to my friends.
Apr 26, 2023
Atmosphere, Little wait time, Friendly staff
Apr 24, 2023
Always a great experience and wonderful eye care!
Apr 21, 2023
Dr. Russell & his staff are superior in knowledge & service to the patient! I have always been impressed with the comfort & care given when you are there. One of the first times I saw Dr. Russell was 26 yrs ago when he first started his practice. He has always seemed to be the BEST at his profession, very knowlegable with a terrific chair-side manor. I consider him a dear friend after all these years.
Apr 20, 2023
Good care and friendly staff
Apr 17, 2023
Been going there for 20 years. Gregory and his staff is always excellent.
Apr 13, 2023
Great exam! Very knowledgeable and easy to get eyeglasses and contacts.
Apr 12, 2023
Yearly check up ,, Amazing staff and Eye Dr
Apr 12, 2023
Dr Russell is super! He explains what all is going on and his friendliness and humor makes the experience a good one. All of his staff are wonderful too.
Mar 30, 2023
I really enjoyed our first appointment with my 2 year old it went alot smoother then I thought they made me and my son comfortable and happy and answered every question that we had to the best of their ability I would definitely recommend them to my family and friends
Mar 29, 2023
I have been seeing Dr. Russell for well over 20 years. He is always amazing at what he does. His team is always personable, kind and professional. I recommend Dr. Greg Russell to anyone. I trust him with the care of our whole family.
Mar 25, 2023
Very thankful for the personal attention given to me as a new patient. The staff with whom I had contact knew their work, were personable and efficient. They did not try to suggest something that I did not need. I appreciated their honesty.
Mar 22, 2023
They are always so kind and helpful. Willing to spend time answering my questions to help me understand.
Mar 22, 2023
Dr. Russell and his staff are great!
Mar 22, 2023
Every one was very polite and professional I felt very comfortable and enjoyed my visit. Thank you for all your help.
Mar 17, 2023
Everyone was glad to see me and very polite and engaging. I wasn't made to feel like a number. Everyone including the dr made me feel like they were doing their best to take care of my vision needs.
Mar 9, 2023
Everyone was friendly very helpful dr Russell take time to talk don't rush u thru very good
Mar 4, 2023
I always love coming to this office. Everyone is nice and it’s a fun environment for a doctors office.
Feb 15, 2023
We love seeing everyone and getting our eyes checked ✔️
Feb 12, 2023
Staff is great. Friendly and caring of the needs of eyesight
Feb 10, 2023
The staff is very friendly. Also they are very efficient at performing the preliminary examinations prior to seeing Dr Russell. Dr Russell makes me feel I'm more than a patient I'm also a friend.
Feb 9, 2023
Everyone was so helpful and so sweet Dr Russell was very helpful in explaining the eye test I would recommend go there when u need glasses or contacts. 100% very satisfied
Feb 9, 2023
Dr. Russell and the staff are fabulous!! Very friendly and courteous. This was my first time at this office and I would recommend them to anyone looking for a new optometrist.
Feb 8, 2023
Very professional and comfortable; helpful and personal assistance
Feb 6, 2023
Great office staff, and a very nice Dr, he spent alot of time explaining things to.me concerning my eyes! Highly recommend Dr.Russell!!!
Feb 5, 2023
Fast and excellent service
Feb 2, 2023
This place is like family to me...I have always been treated well and have been satisfied with the service and products. I would and have recommended East Tennessee Eye Care to others.
Feb 1, 2023
Very thorough. High confidence ETW is taking good care of me. Very open about discussing results. Answered all my questions.
Jan 12, 2023
I’ve been a customer of East Tennessee Eye Care and Dr, Russell for over 20 years now. In all that time, I’ve never had a single complaint about the office, the entire staff, etc. It’s always a very friendly environment there, where they don’t mind going out of their way to answer any questions or concerns you may have. I would highly recommend East Tennessee Eye Care to anyone with issues or needs concerning their eyes and vision.
Jan 12, 2023
Very nice and very informative Thanks to everyone at the East Tennessee Eye Care Would recommend this place to my Mother
Dec 30, 2022
Received a thorough eye exam.
Dec 22, 2022
Always a pleasant experience from the receptionist to the doctor!!
Dec 22, 2022
Thorough, friendly service. Office was a bit backed up that day, so it took me more time than I had budgeted, but that's understandable on occasions.
Dec 19, 2022
Nice and friendly people good care and comfortable environment.
Dec 15, 2022
Very nice people to deal with highly recommend
Dec 14, 2022
Dr. Russell and his staff are all very friendly and helpful.
Dec 3, 2022
Everything works about East Tennessee Eye Care (ETEC). Reception is great, staff is great, facility is great, and Dr. Russell is great.
Nov 30, 2022
Dr. Russell’s eye prescriptions are always so perfect. I have been with him for years and have benefited greatly!
Nov 24, 2022
Always amazing to work with- quick profession and helpful- would not go anywhere else for my eye care!!!
Nov 23, 2022
Even though I get nervous going to eye appointments I always relax after I enter the door. The people that work there are as friendly as can be and they have worked there since I have been going which is about ten years. I had some rough years financially, but I never left there without my contacts that I needed. They will never know how much I appreciated that. There are no words. Dr. R. does a thorough exam and I left on Monday saying to myself that there is no better eye care center anywhere that come close to East Tenn. Eye Care.
Nov 23, 2022
Absolutely wonderful appointment. We both love the Doctor and the staff.
Nov 20, 2022
Professional and courteous staff. Was seen in a timely manner.
Nov 19, 2022
I had to get up and leave I sat there for almost 2 hours with my contacts out and got an extreme migraine and me and my wife had to walk out due to me having extreme anxiety and I started having panic attacks so we just left and I put my contacts back in sitting in my car so I was very disappointed with the service and very dissatisfied Michael Lee Smith
Nov 17, 2022
Everyone was so nice. Took back right away. Dr. Russell is great.
Nov 17, 2022
Everyone was extremely nice and knowledgeable. Great selection of frames to choose from.
Nov 12, 2022
Office staff and dr was great
Nov 2, 2022
Dr Russell is top notch. Outstanding eye Dr and he truly cares about his patients. Same goes for his staff. Always a pleasure seeing then all!
Nov 1, 2022
My visit was great every staff member was Great from start to finish of my visit!
Oct 29, 2022
Great place. Dr Russell is the best. Staff are wonderful. Very timely with appointments and any help I may need. Dr. Russell really listens. Me and my family have had our eyes checked there for years. Recommend him to all my friends.
Oct 29, 2022
Staff so helpful, knowledgeable and polite!
Oct 28, 2022
I was extremely nervous prior to going. I had never been to an eye exam. Everyone on the staff was friendly and set me at ease. Some doctor’s offices you go to you can tell somebody is having a bad day or doesn’t want to be there. I didn’t sense. They were very thorough and I feel I was given top itch treatment.
Oct 28, 2022
quick and timely service, Regina did an excellent job.
Oct 26, 2022
I really enjoy coming to this office... Everyone is very nice and kind. Also, enjoy talking to Dr. Russell.
Oct 25, 2022
Everyone was extremely nice and helpful
Oct 20, 2022
Our first visit to ETEC was part of our effort to find someone in the area since we recently moved here from another state. We really liked our former physicians and were hopeful we could find someone who could match them as closely as possible. We will look No further!!! They are amazing!!! Friendly, personable, very knowledgeable, listened, asked good questions. Gave great answers. We are so glad we found them. They are a lifer for us!
Oct 20, 2022
Everyone is very friendly and helpful. A great group.
Sep 29, 2022
Friendly staff that takes care of their patients
Sep 28, 2022
The staff was very friendly . Dr.Russell answered all my. Questions .
Sep 26, 2022
The staff is too notch! They go over and beyond for their patients and attempts to keep the doctor on task. The girl (I think her name is Jennifer) who helps with contacts and special testing is the best!
Sep 22, 2022
Everyone was very nice, knowledgeable, and friendly.
Sep 22, 2022
Always top notch. Staff is very helpful and friendly.
Sep 19, 2022
Everyone in Dr. Russell's office is friendly, professional and efficient. As a patient this is all I could ask for
Sep 11, 2022
Staff was super nice and helpful
Sep 9, 2022
Love this place always feel relaxed and treated like my every need is top priority
Sep 5, 2022
Excellent service,and care. I wouldn't go to anyone else.always dependable . ..
Sep 1, 2022
Dr. Russell and his team are the kindness and most professional people! I would recommend them to anyone!!!
Aug 27, 2022
I feel the Dr was more concerned about me and my needs, rather than just earning income.
Aug 27, 2022
Was very friendly and put marquavious at ease. Which is not easy to do.
Aug 26, 2022
Very friendly staff who have always taken very good care of me. Dr. Russell is knowledgeable, personable and explains things very well!
Aug 21, 2022
The people that I dealt with were extremely friendly, very knowledgeable, and very professional. The test were well explained and I was super impressed with everyone that I dealt with. I would recommend this eye care practice to anyone. Dale Spivey
Aug 18, 2022
Dr Russell has helped me over the years with my eye concerns. He knew what my issues were and directed me in the right paths. Really appreciate him.
Aug 17, 2022
Always excellent care, Thorough, and clean. Staff is great.
Aug 17, 2022
Ladies in office very nice. Optical assistants were very professional and Doctor Russell was great. Spoke to me like a friend not like a stuff shirt normal Doctor. Highly recommend!
Aug 11, 2022
I always love going to doctors who remember you and treat you like a person and not a number.
Aug 10, 2022
Everyone in the office was wonderful to deal with. I felt like Dr. Russell was very knowledgeable and he took the time to make sure that we were taken care of. I would not hesitate to recommend this Eye Care Center to everyone.
Aug 8, 2022
The entire staff was friendly, attentive, knowledgeable, and professional. I really appreciate the quality care, great selection of glasses, and clean office. Dr. Russell to the time to fully explain his recommendations. I highly recommend East Tennessee Eye Care.
Aug 4, 2022
I like this office, the ladies are Great to work with and Dr. Russell is ok. LOL!
Aug 3, 2022
I like Dr. Russell. He is very easy to talk to and I value his opinion on situations with my eyes.
Aug 1, 2022
Everyone was so friendly and it was a great experience for my first ever eye appointment!
Jul 28, 2022
Great service and friendly staff
Jul 27, 2022
Everyone is very professional and friendly.
Jul 27, 2022
you all are great would not go any where else
Jul 23, 2022
Entire staff was friendly and helpful. First visit, but felt very comfortable.
Jul 21, 2022
I would never think of taking my kids anywhere else. Everyone here is so friendly and very helpful! I feel very confident that my kids are getting the absolute best care for their eyes here at East Tennessee Eye Care!!
Jul 20, 2022
Great service and very kind folks.
Jul 20, 2022
The office staff is so welcoming! Dr. Russell takes the time to get to know his patients and really makes sure they are equipped with the best!
Jul 20, 2022
A++ service. Everyone was so nice and I felt very comfortable!
Jul 7, 2022
I have had glasses since I was 6 years old, and I've not had a more positive experience than at East Tennessee Eye Care. I'm a huge fan of Dr. Russell, and I would recommend anyone who needs a new eyecare physician check him out immediately. Incidentally, he takes the eye insurance provided by the state of TN, for teachers and ETSU employees out there.
Jul 2, 2022
Very friendly staff and doctor
Jul 2, 2022
My appointment went great and the staff was very helpful.
Jun 30, 2022
Always enjoyable, very professional, large selection of frames and super helpful staff
Jun 25, 2022
Everybody is very nice and helpful .... doesn't seem over book because you don't have to wait forever to get seen by Dr. Russell. Heather is always helpful with helping you to pick out your glasses...
Jun 19, 2022
Quality of service is great.
Jun 18, 2022
Dr. Russell and his staff are competent, well-prepared, and friendly.
Jun 16, 2022
The whole staff is very friendly and very thorough. Great atmosphere!
Jun 5, 2022
Its always a great experience at ETN Eye Care, Dr. Russell and his staff are top notch and always very friendly. I would highly recommend to anyone!
Jun 4, 2022
I highly recommend Tennessee eye care for anyone in need of such services! They are beyond professional have state of the art equipment. Dr. Russell and his staff Are the best!!
Jun 2, 2022
The staff is absolutely amazing! I always feel so welcome and anything I need they are right on it!
May 28, 2022
The doctor and the staff are very friendly and caring.
May 23, 2022
Dr Russell and his staff are always excellent, would not trust my eyes to anyone else!
May 23, 2022
It was a very pleasant experience to get my eyes examined by great professionals,they made me feel very comfortable and the exam went well.Dr.Russell was very thorough and explained everything I needed to know.
May 21, 2022
Friendly and efficient. Know their trade.
May 19, 2022
Friendly staff and great service.
May 19, 2022
Awesome group of people very friendly an professional
May 18, 2022
Been going to Dr. Russell for years. I highly recommend him, very professional and easy going. His staff is great too and easy to talk to. He recommended me in the right direction when I had my LASIK and continues to give me the best care.
May 17, 2022
Dr. Russell is always very thorough with his exams and provides clear answers to all questions. His office equipment is state of the art which confirms his analysis and diagnosis. The staff is knowledgeable, attentive and friendly. Office location and hours are convenient.
May 16, 2022
East Tennessee Eye Care is a great choice for your eyes. The staff is very caring and go beyond to please their patients. They are what I would recommend as one of the best.
May 12, 2022
Very good experience. Highly recommended.
May 11, 2022
Very thorough visit. Took time with me
May 11, 2022
Always a great experience at my annual eye appointments!
May 11, 2022
Everyone in the office is so friendly, the doctor is informative as well as caring and you have such a wide variety of glasses to choose from.
May 5, 2022
Excellent eye exam and information!
May 5, 2022
The staff are always friendly and Dr. Russell is a gem. I have been going here for a while and would highly recommend them!
May 5, 2022
Always a very pleasant experience and very professional team of people!
May 4, 2022
Beyond excited to have found this office. Can’t wait to tell everyone I know about it!
Apr 28, 2022
Everyone is very helpful and pleasant to deal with.
Apr 28, 2022
As always , excellent service and very accurate prescription.
Apr 27, 2022
Great, efficient staff - Dr. Russell is very thorough and explains everything clearly!
Apr 23, 2022
My appt was right on time. They staff was very friendly and efficient.
Apr 21, 2022
Friendly staff and Dr. Russell is great.
Apr 20, 2022
Staff was very friendly & respectful to me. (Went to another facility to order glasses for work—nothing against the staff there, wanted inexpensive safety glasses).
Apr 16, 2022
Awesome people very nice, Greg is very much the best in the business. The office staff treats you like they have known you for years. The best eye doctor in town.
Apr 16, 2022
Second grade eye appointment. Dr. Russell made my child very comfortable while giving him an eye exam. I am an adult and also see Dr. Russell. Very satisfied with Dr. Russell and his staff!!!
Apr 14, 2022
Love this office, friendly and professional
Apr 13, 2022
I love Dr. Russell and his whole staff. They are great people to be around. They are very professional with a caring attitude. The services are quick and efficient.
Apr 13, 2022
Very attentive and professional staff
Apr 9, 2022
A trip to the doctor is usually not something one usually looks forward to. The staff at ETEC changes that feeling. The entire staff is so personal, but still maintain an air of professionalism, that it is almost like visiting family. I’m relatively new to Colonial Heights and I am so glad that I found East TN Eye Care.
Apr 7, 2022
Staff is very friendly. The doctor takes his time to explain everything and makes you feel at ease.
Apr 6, 2022
I always have a good experience when I visit your office. I have told a lot of people about how good you are .
Apr 6, 2022
Friendly, prompt, and thorough service.
Apr 2, 2022
Great family eye center. My kids love going and that makes it easy on mom. Dr really cares abpit his patients. Friendly staff and helpful too.
Mar 30, 2022
Fast, effective, carying, honest, great staff & selection. All around awesome
Mar 26, 2022
I love this office. Kind, professional, friendly staff. Excellent doctor. Highly recommend!
Mar 25, 2022
Dr. Russell has always been a professional and Competent doctor. He runs a friendly and Efficient office and has always been on top of The innovations and science of his profession.
Mar 21, 2022
I am waiting for you to email me the photos that were taken of my eye. I was told they were not available when I was checking out but that you would email them to me later that day. I have not yet received them. Email address: twokorts@gmail.com
Mar 19, 2022
Nice office, awesome staff, Dr. Russell is outstanding!!
Mar 17, 2022
Great atmosphere!!! From the moment you walk in, to when you walk out the door, everyone is friendly and professional! I won’t go anywhere else!!!
Mar 10, 2022
I love East TN Eye Care. I always appreciate their help and kindness while I am there.
Mar 10, 2022
Doctor and staff are great we love them thank you so much
Mar 3, 2022
Absolutely love the atmosphere and friendly people here. Dr. Russell is the best!!
Feb 23, 2022
Everyone at East Tennesse Eye Care are friendly, professional and helpful. They make sure that your eye care is their number one priority.
Feb 23, 2022
Great friendly staff & top notch care. This was my first visit and I was totally impressed.
Feb 21, 2022
The staff and doctor Greg Russell are a blast to visit. Always on time, friendly and great service. So glad we found them.
Feb 16, 2022
Great staff,professional and nice.I was treated welcomed.
Feb 14, 2022
Dr. Russell and his staff are so nice and make you feel comfortable. My kids love him he jokes and actually talks to them.
Feb 12, 2022
Dr. Russell and his staff are wonderful!
Feb 9, 2022
Very personable Doctor. Easy to talk to and very knowledgeable.
Feb 4, 2022
Everyone is very nice and professional 😊
Feb 3, 2022
Awesome people, very professional and super friendly. They take very good care of their patients.
Jan 27, 2022
Office is very clean and has a professional atmosphere. Staff is courteous, knowledgeable and informative! I never felt rushed and all my questions were answered.
Jan 26, 2022
The service from Dr. Russell and his staff has always been an excellent experience the last few years I have been to them
Jan 24, 2022
We always love coming to visit Dr Russell and staff. Everyone is so friendly and patient.
Jan 24, 2022
I have been a patient at East Tennessee Eye Care since Dr. Russell opened his practice here in Colonial Heights. I have always found him to be a very good Optometrist and have always been pleased with his care. His Opticians have always helped me find just the right frames for me and never too busy for a quick adjustment if needed. Dr. Russell has always had a very friendly, courteous and helpful staff as well. Interesting tidbit-he designed & decorated his beautiful office himself!
Jan 24, 2022
I highly recommend Dr Russell and his staff.
Jan 22, 2022
No long waiting, friendly staff. Overall pleasant experience.
Jan 20, 2022
Staff was friendly and helpful. Dr. Russel was knowledgeable and very personable. They played great music in the waiting room.
Jan 12, 2022
Best eye care office in the region!
Jan 10, 2022
Jennifer was awesome taking care of my insurance problem.
Jan 10, 2022
Before I left I made my son a eye appointment that's how awesome these people are and the 15 years I've been going to the eye doctor I've never seen the tests they do.
Jan 5, 2022
Always super helpful for our entire family. I love to sit and chat with Dr. Greg and the girls in the office and we are super appreciative of how they care for us.
Dec 29, 2021
Everybody at Dr. Russell’s office are so nice. I got in and out in a very short span of time. Thanks
Dec 25, 2021
Always excellent service and quick appointments.
Dec 24, 2021
Everyone is always friendly and does a great job from the numerous exams to helping to pick out frames.
Dec 21, 2021
Very personable and professional staff. Took care of all my needs in a relaxed environment. I highly recommend them.
Dec 19, 2021
Thank you seeing me so quickly and treating my condition! The entire staff is awesome.
Dec 16, 2021
Dr Russell and his staff are the best! I’m always greeted warmly, seen quickly and receive great treatment by Dr Russell and Heather. If you need sharper vision, go see them! Tell them I sent you!
Dec 9, 2021
Quality eye care. I've been coming to East Tennessee Eye Care for several years now and have always been satisfied with the care and friendly staff.
Dec 2, 2021
It's always a pleasure to come get my eyes checked and I love the people here so friendly and helpful!
Nov 17, 2021
Everyone in the office was very nice and helpful. I always appreciate that they are great with my children.
Nov 17, 2021
I would highly recommend to a friend. Knowledgeable, friendly, helpful staff.
Nov 13, 2021
Great group of Folks!! Super Friendly!!
Nov 13, 2021
ETEC provides great service. I've been going here since moving to Kingsport in 2019 and glad I found these great folks.
Nov 6, 2021
All team members are great to work with and very professional.
Oct 29, 2021
We are super impressed with Dr. Russell & his office. They got my entire family in-- quickly-- are all super kind & accommodating, and his prices are extremely reasonable. Can't wait to get our new glasses & contacts!
Oct 24, 2021
All staff members compassionately worked me into seeing Dr. Russell even though I had no appointment. I had something in my eye that was very painful and preventing me from decorating and preparing for my son’s wedding the next day. I had to wait only a little while, the bead was extracted, and I was able to help with what was a beautiful wedding. Thank you to all for such great care.
Oct 16, 2021
Very Professional and communications that are understandable. Choice on eye glass cost . They have the customer first always. Thanks for my Eye care. JM III
Oct 13, 2021
The entire staff was very friendly and helpful.
Oct 12, 2021
Everything was good Dr. Russell and his staff are great and the exam covers everything if anything is wrong the will find it.
Oct 5, 2021
Friendly and professional people!
Oct 4, 2021
Love, love, love my eye doctor!! You can tell he genuinely cares about us all as patients. My eye sight is horrible, and he takes all the extra steps to get my glasses to me as quickly as possible!!
Sep 27, 2021
I have been a patient of Dr. Russell since he first started practicing. He is always up to date in his treatment practices but also retains good common sense. I have always been worked in rapidly any time I had an eye issue, and truly believe he cares about my vision. He is great about explaining anything I have a question about. In all the years, I have never had a bad experience with him or his office and appointment times are always kept in a timely fashion. I truly appreciate Dr. Russell and his office.
Sep 25, 2021
My children have been coming here since their first needs for eye care years ago. We love Dr. Russell and the staff! Everyone is so friendly and helpful. I just became a patient myself as the older I get my eyes are aging as well 😬Ms. Heather is great at finding the perfect glasses for you.
Sep 20, 2021
Everyone was amazing and Dr. was really knowledgeable and friendly. He made my son feel comfortable enough to talk to. They also scheduled him in for an appointment in a very timely manner also.
Sep 18, 2021
Dr Russell and his staff are always very helpful and a pleasant to go and get a eye exam.
Sep 16, 2021
Everything was great keep doing what you guys are doing.
Sep 15, 2021
Dr. Russell and his staff always go above and beyond to meet the needs of the patients.
Sep 6, 2021
Dr. Russell is a knowledgable, friendly guy! Glad we are taking our whole family here!
Sep 5, 2021
I have been a patient of Dr. Russell for many years. My two youngest sons got their first glasses and contacts from East Tennessee Eye Care. The friendliness and service of the doctor and staff is very welcomed in these hectic times. I recommend them to everyone!
Aug 29, 2021
Best eye exam I’ve had in TN!
Aug 19, 2021
Have been coming here for years will not go anywhere else everyone is great
Aug 19, 2021
I like being able to do my patient info online because it shortens my time in and out. The staff is always friendly and receptive but at the same time very professional !
Aug 18, 2021
Everyone was very accommodating!
Aug 15, 2021
I didn’t understand what I should expect after cataract procedure. Sounded like my vision would be worse than before. Maybe I missed something.
Aug 14, 2021
I had an emergency visit, they were able to fit me in same day. The members of the staff were very nice and took time to answer all my questions. You could tell the Dr. has a passion for what he is doing and makes sure everything is perfect
Aug 12, 2021
I had a lapse of a few years between eye check visits, but was treated like I had been there every year for my annual checkup.
Aug 7, 2021
I’ve been coming to East Tennessee eye Care for years. I have Never had a bad experience. Dr.Russell and his Team are very professional In the care we receive. They are like family. I would recommend Them to everyone.
Aug 5, 2021
You can’t go wrong coming to East Tennessee Eye Care. Their staff and Dr Russell are absolutely wonderful. They are caring, and extremely knowledgeable. They also are always smiling, and make you feel like a valuable customer. I’ve been going there for 22 years, and wouldn’t go anywhere else.
Aug 4, 2021
Everyone there is very friendly and helpful. You make an eye appointment very easy and pleasant.
Jul 29, 2021
The entire staff was friendly and very efficient. I was a bit nervous due to an issue I was having and they put me at ease .
Jul 28, 2021
Excellent care and information was provided by the staff.
Jul 23, 2021
Always very thorough with your exam. Never rushes you during your exam. The staff are very professional and helpful. Doctor Russell is our whole families doctor. He does an amazing job!
Jul 23, 2021
Staff is very friendly, very efficient, and knowledgeable. Definitely will recommend to friends and colleagues
Jul 22, 2021
All employees were very professional and all procedures from sign-in to sign-out went very smoothly. Thank you.
Jul 22, 2021
Excellent customer service.
Jul 22, 2021
I would recommend Dr. Russell to anyone who is looking to receive a great eye examination. If you are looking for a thorough eye checkup then you should make an appointment immediately.
Jul 16, 2021
First time and I was treated with smiles and very down to earth staff. Very friendly. Nice clean organized office. I was very impressed with the new technology they had in the office.
Jul 8, 2021
I'm so thankful for East Tennessee Eye Care! When I had an eye emergency, and my regular doctor was out of town, they fit me in that day and made me feel like I had been a patient for years. Wonderful, friendly staff and Dr. Russell has a great sense of humor. The care I received was excellent and my eye problem is cured. THANK YOU!
Jul 6, 2021
very satisfied with service
Jul 6, 2021
Staff was awesome! Would highly recommend!
Jun 19, 2021
One of the best eye Dr around been going to see him for a very long time
Jun 19, 2021
The best group of people EVER !!!..... Never have I had a bad experience with them....
Jun 13, 2021
Dr Russell and his staff provide a calm, confident, professional office environment.
Jun 11, 2021
Great service. Friendly people. Overall great experience.
Jun 4, 2021
Greg has the latest in machines and technology and stays abreast of new developments in vision care. Although I have to pay for it out of pocket, I love being able to go to the eye doctor without requiring dilation to get a great exam. Very well worth it to me!!!
Jun 3, 2021
The service and staff was as always excellent.
May 31, 2021
Very friendly, helpful & professional
May 28, 2021
Friendly and personable staff. Dr Russell is knowledgeable and relatable. Overall highly recommend.
May 27, 2021
Everyone is always so nice and go out of their way to help
May 26, 2021
The staff always makes you feel at home!
May 26, 2021
At East Tennessee Eye Care customer satisfaction and service are top priority! The staff is friendly, knowledgeable and ready to assist you. I was able to select frames for my new glasses within a few minutes with their assistance.
May 21, 2021
Courteous service and courteous staff! Very helpful!
May 20, 2021
Everyone in this office is helpful and pleasant. I feel right at home with Dr Russell, he found my cataracts, referred me to a surgeon and taken care of in a couple of weeks.
May 18, 2021
They were kind and understanding. The doctor listened to me when I spoke, which was refreshing, and made me feel confident in his findings. My son will continue to go here for years to come!
May 12, 2021
Dr. Russell and his staff are very professional and timely. Their interaction makes an office visit time pass quickly.
Apr 24, 2021
Exemplary care and kind treatment by everyone -- as always! Thank you!
Apr 22, 2021
They were very nice very helpful and very patient with my son he is 5. It was his very first time at the eye doctor and was so scared an nervous and fighting a lot. They were amazing and I’m so happy and thankful that we are with them. They are amazing and I would recommend them to anyone and everyone!
Apr 15, 2021
Dr. Russell and the whole staff are very professional. They also have the compassion to help their clients understand each process they are going through.
Apr 10, 2021
The staff here are so nice and accommodating.
Apr 6, 2021
Great eye doctor who actually cares about his patients. Very down to earth and nice guy. The staff here is always very helpful.
Apr 5, 2021
Everyone is so nice & I feel that they care about my eye health.
Apr 1, 2021
Everyone was really nice and professional
Mar 31, 2021
Always professional and friendly.
Mar 29, 2021
We couldn’t have asked for a better experience! Everyone was so kind and helpful. We look forward to being patients at this practice. Thank you!
Mar 27, 2021
We couldn’t have asked for a better experience! Everyone was so kind and helpful. We look forward to being patients at this practice. Thank you!
Mar 27, 2021
Great staff....they take the time to insure all your needs are taken care of!!
Mar 25, 2021
Very efficient and friendly
Mar 18, 2021
Love this practice, the staff and Doc Russell!
Mar 18, 2021
We have been patients with Dr. Russell for 14 years and he has taken great care of us and identified a vision problem with our granddaughter that had gone undetected by our previous optometrist.
Mar 13, 2021
Everything was just great Kim
Mar 11, 2021
My first visit and I don’t plan on it being my last. Everyone was very friendly and helpful while still being professional. I rated my visit a 9, only because no one is perfect. E TN Eyecare came pretty darn close though. I would recommend them to anyone needing good eyecare in a low key but very professional atmosphere.
Mar 10, 2021
Excellent service! Very professional but personal at the same time (you're not just a number)!
Mar 10, 2021
Great experience , very informative visit
Mar 7, 2021
EXCELLENCE!!!!!!!! COURTEOUS
Mar 4, 2021
Very professional and excellent service.
Mar 2, 2021
Excellent staff. Fast friendly service
Mar 1, 2021
Was referred by a friend. Everyone in Eye Care was super pleasant. Made visit very comfortable.
Feb 23, 2021
Super friendly staff and absolutely no wait time to be seen. Dr is on point and treats you like a person instead of a client, great atmosphere #1 eye doctor in the tri-cities!!
Feb 20, 2021
Great staff, everyone is very friendly.
Feb 13, 2021
EVERYONE THERE IS FRIENDLY AND HELPFUL.
Feb 11, 2021
Great eye examine. Dr. Russell is very knowledgable and thorough in his patient care. I have been going to him for years and have always felt that he is the best !
Feb 10, 2021
Everyone at the east Tennesse eye are great, professional, knowledgeable and friendly. Heather was very helpful and friendly. We love the care we receive.
Feb 10, 2021
A great place to be SEEN! The staff are friendly & knowledgable & Dr Russell very personable & knows how to give you the best service. Goes beyond expectations to resolve issues.
Feb 9, 2021
Always a good and pleasant appointment! Been a patient of Dr Russell’s since I was in 8th grade, while he was still in the Walmart office. About 21 years ago! Wouldn’t want to see anyone else!
Feb 3, 2021
Dr Greg is wonderful as well as his staff! Highly recommend them!
Feb 1, 2021
Very professional and friendly service.
Jan 22, 2021
Always friendly and smiling 😃 tech here...great service and no way can you get a better experience from your optometrist than Dr. Russell, he is very thorough.
Jan 14, 2021
I’ve pretty much been a life-long customer of East Tennessee Eye Care. All of their staff, including Dr. Russell, are extremely friendly, efficient and knowledgeable. I’ve never had one single issue with them in all my years, and I would highly recommend them to anyone in the Tri-Cities area.
Jan 10, 2021
Very little wait time. Very friendly and professional staff. The most modern equipment. A caring doctor who talks to you like a person not a number.
Jan 6, 2021
Always professional always friendly. I just feel very comfortable and supported here!
Dec 31, 2020
Wonderful office staff and Dr Russell is one of the the best eye doctors in this area. My daughter and I both have received excellent care here. Great selection of eye glasses to choose from and the staff takes the time to find exactly what you want/need.
Dec 30, 2020
I wouldn't go to anyone else. Dr. Russel has been my families eye doctor for years, the only one I trust. He truly cares about his patients. Thanks to him and all his staff.
Dec 24, 2020
Always trust what Dr. Russell tells me ,I believe he has our wellbeing in mind when he checked my eyes. I wouldn't trust anyone else. Thanks for taking care of Anne and Myself.
Dec 24, 2020
Dr. Russell and his staff are the best.
Dec 24, 2020
Very friendly and helpful staff. Dr. Russel is great my whole family goes to him for our eye exams.
Dec 21, 2020
Dr. Russell and his staff are very friendly, thorough, and professional.
Dec 17, 2020
I have been going to East Tennessee Eye Care for about 9 years. The moment I entered I knew this was a place I would be comfortable. I told Dr. Russell I was very nervous and anxious about my appointment. As a child my grandmother lived with us and was diabetic. I saw her go blind little by little. So going for eye exams was worrisome for me. After knowing my fear I was treated so well and even relaxed a little. Between Dr. Russell and the techs that work there I am so happy to find people that understand me. From Jennifer who will greet you to Lori who will check you out you will be in a caring, professional environment. I strongly suggest this eye care center and know you will be satisfied every step of the way.
Dec 16, 2020
Dr. Russell and staff were all very friendly.
Dec 16, 2020
I’ve been seeing Dr. Greg Russell for annual eye exams for many years. His exams are always very thorough and he appears to keep his equipment updated at the state-of-the-art level. He is patient and has a great personality. My last visit was during the Covid pandemic, plus I had recently completed cancer treatments and had been strictly quarantining for 10 months, so I was personally a little uncomfortable to be in an environment around several other individuals.
Dec 12, 2020
I've been a customer of East TN Eye Care since my LASIK surgery in 2010. Dr. Russell has a passion for perfection and it shows in everything he does. I had -850 & -875 vision and thanks to his careful mapping of my eyes, I came away with 20/15 vision. I look forward to my follow-up visits each year as it is a chance to catch up on things that have happened. Dr. Russell and his staff are great to work with and I'd recommend them to anyone.
Dec 9, 2020
Friendly people. Good selection and a true value
Dec 5, 2020
I have recommended East Tennessee Eye Care to quite a few friends, family and co-workers. I have always received wonderful care for our eye needs
Dec 1, 2020
Equipment is up dated technology. Very friendly and caring staff.
Dec 1, 2020
everyone very professional and friendly and knowlegable
Dec 1, 2020
I really enjoyed my visit. Great people, cozy comfy feeling when there. I will definitely tell family and friends about my visit. All around great visit.
Nov 4, 2020
Best over all Eye facility I have been too
Oct 29, 2020
The office is super-friendly and makes the annual trip to the eye doctor a very pleasurable experience. East Tennessee Eye Care has the latest and greatest equipment making the entire appointment quick and easy.
Oct 28, 2020
This is a great office from the scheduling to the exam to the fitting and checkout. Everyone is friendly and attentive and Dr. Russell won’t change your prescription if it doesn’t need to be and I appreciate that!
Oct 28, 2020
As always, professional, friendly, and helpful. Seemed to also be better at Timeliness .
Oct 27, 2020
Staff and Dr. Russell were very friendly, courteous and professional. My new contact lens rx is working out great! I would highly recommend East Tennessee Eye Care to friends and colleagues.
Oct 22, 2020
friendly staff, happy with care
Oct 7, 2020
Everyone very nice and professional 🙂
Oct 1, 2020
We always have a great experience at the eye doctor
Oct 1, 2020
Awesome people very nice low cost
Oct 1, 2020
Thorough service with prersonal attentional
Sep 24, 2020
Fast and very friendly staff. Dr. Russell was very friendly also.
Sep 16, 2020
Been a patient for many years and always had a good experience!
Sep 8, 2020
Great service and people are great to work with!
Aug 19, 2020
Quality of care never fails.
Aug 9, 2020
Always enjoy appointments at East Tennessee Eye Care. Very personable staff and I have the upmost confidence in the eye care they give their patients
Aug 6, 2020
I have used Dr Russell for a couple decades. He and his staff are top notch. I've always received excellent care and attention. I can't praise them enough.
Aug 5, 2020
Greg and is staff is always very professional and makes your office visit very enjoyable and comfortable!
Jul 30, 2020
A good facility , good staff, prompt service Dr. Gregory Russel does a thorough exam !
Jul 28, 2020
Dr. Greg is down to earth and his staff is super.
Jul 23, 2020
Great office! Very efficient, very welcoming. I highly recommend Dr. Russell ans staff.
Jul 16, 2020
Great people, great care, professional and personal. They explain everything and take their time to answer questions. Awesome experience!
Jul 15, 2020
Dr Russell is great. I have been going to him, as well as several members of my family, for years. His staff were friendly and professional. I would recommend him to anyone.
Jul 15, 2020
Great staff and Dr.Russell was excellent! Glad I found a great eye Dr.
Jun 18, 2020
Dr. Russell is very thorough and the staff are friendly and nice. I wanted the more expensive pair of glasses because they looked better so they let me pay 1/2 down and 1/2 the day I picked up my glasses. That really helped me financially. I would definitely recommend East Tennessee Eye Care.
Jun 13, 2020
Always receive respect and the staff cares about the patients.
Jun 13, 2020
This was my first visit to this office and it was the best experience i've had getting glasses.
Jun 3, 2020
Dr Russell knows what he's doing and does it well. He is good at answering questions.
May 30, 2020
Excellent office staff. And Dr. Russell very good getting the correct contacts that are perfect
May 29, 2020
Dr Russell is a great eye doctor I would highly recommend him. I have two daughters and they have seen him for at least 9 years. The office staff is always very helpful and polite. I feel like you get value for your money and they are not pushy sales people either. They go out of their was to help you find what you need.
May 28, 2020
My experience at this office.has been consistently very good every year since I started seeing Dr. Russell. Each person there is quite helpful for each appointment. Dr. Russell is an exceptional professional and gives valuable feedback during each visit.
May 20, 2020
We couldn’t ask for better care. Dr. Russell and his staff are fantastic!
Mar 29, 2020
This office is FANTASTIC! I would highly recommend to everyone. Dr. Russell and his staff are friendly, knowledgeable, and so helpful.
Mar 19, 2020
Thank you for all your help
Mar 6, 2020
Staff and Dr. Russell were great people to work with.
Mar 4, 2020
Positive experience every time! Dr. Russell treats every patient with kindness and respect. Karen is always amazing and very helpful and knowledgeable. East Tennessee Eyecare is the best!
Feb 29, 2020
I have been coming to Dr Russell for years and I wouldn’t go any where else!
Feb 26, 2020
Very positive visit with all my questions answered. I appreciate all Dr Russel has done for me now and in the pass.
Feb 20, 2020
The staff and service are awesome. The prices aren't outrageous. The quality is good
Feb 5, 2020
my Husband and I look forward to our eye examination every year thanks to Dr. Russell and his staffs friendly and professional attitude. We compare it to visiting a old friend. Both of our prescriptions are spot on and they even help you decide on a new frame!!
Feb 3, 2020
All good! Been a patient for around 20 years now!
Feb 2, 2020
Friendly and knowledgeable. Best eye doctor I've had in 30 years of Optical service. My doctor from here further.
Jan 23, 2020
I always love visiting Dr. Russell! He is amazing and thorough and truly cares about his patients. I have been struggling with my vision for a while now and Dr. Russell is the only one who has taken the time to really dive in and figure out what I have going on.
Jan 21, 2020
All of the personal were professional in all the procedures.
Jan 18, 2020
Love going to Dr. Russell. He, and his staff, are always willing to go the extra mile to make my appointment easy, stress free and timely. I am always impressed by their patience as I take forever to choose new glasses. Highly recommend these guys!
Jan 8, 2020
Dr Russell and his staff are always friendly and eager to help meet their patients needs. He even rushed my order for my glasses so that I could have them before vacation. My entire family goes to Dr Russell and I highly recommend him.
Dec 23, 2019
If you can’t see that East Tennessee Eye Care is the best around, then let them fix you up with a pair of glasses or contacts, so you can see more clearly!!
Dec 22, 2019
Absolutely Awesome. I would recommend this place
Dec 12, 2019
Dr. Russell and staff are awesome.
Dec 4, 2019
Always enjoy visiting Dr. Russell's office, the staff is very friendly and helpful. Dr. Russell is very attentive to his patients and knows them by name. I've been going to Dr. Russell since 2010 when I had my LASIK surgery, wouldn't even consider going elsewhere even though it's out of my way. :)
Dec 4, 2019
Dr. Russell is the BEST and his staff is so helpful and friendly every time I call or come into the office. I highly recommend them!
Nov 25, 2019
As always the care I receive by Dr Russell and his staff was outstanding!
Nov 20, 2019
Very friendly place makes you feel welcome and at ease. Explains eye exam, and your eye car plan. Dr.Russell is very friendly makes you feel very welcome discussing what’s plan is best for you. He will not put glasses on you if a cheap pair of readers is all you need.
Nov 14, 2019
Dr. Russell and staff was very helpful and so friendly that I would recommend them to anyone who needs a knowledgeable and friendly eye doctor.
Nov 8, 2019
5 Star service, and the Techs are Awesome!
Oct 31, 2019
Great service and staff! I was made to feel welcome and at home. Will definitely continue to use them!
Oct 30, 2019
Great service as always and very patient with me while I picked out frames.
Oct 23, 2019
I love Dr Russell and all of his staff, they always make my visits pleasant.
Oct 12, 2019
Everyone is extremely friendly and nice! Greg is a great eye doctor!!
Oct 2, 2019
Dr. Russell and the entire staff at East TN Eye Care were very professional and most helpful during my eye exam and also with picking out frames. Thank you all!
Sep 29, 2019
You and your staff was very nice, informative, and helpful. Took your time to explain each machine and process.
Sep 28, 2019
Great service. Everyone is friendly and helpful. Always enjoy my appointment.
Sep 23, 2019
Great service, staff, office, equipment and doctor. Highly recommend.
Sep 19, 2019
I always enjoy my visits at East Tennessee Eye Care! The staff are always friendly and welcoming.
Sep 12, 2019
Everyone in the office is so personable and friendly. The ladies in the optical department were so helpful in helping me pick out the best frames for me. Dr. Russell was very professional and knowledgeable. So glad I have a new eye care family!
Aug 24, 2019
I had an exceptional visit as I Always do. Dr. Russell and his team are the best, they always meet all my expectations and give the best service and care to their patients!
Aug 21, 2019
Great experience. Very friendly staff
Aug 5, 2019
Outstanding service and products.
Aug 5, 2019
Dr. Russell and all of his staff always do a great job and will explain whatever you do not understand.
Jul 17, 2019
My office visit was great.They got me into the office within 2 hours of my call with an eye problem
Jul 9, 2019
Always nice ,courteous, helpful
Jul 8, 2019
Greg and his team are awesome. They are thurough and explain everything. The office is very nice and updated with State of the are equipment. I would recommend them to everyone.
Jun 8, 2019
Dr Russell, and his staff are top notch. They are very friendly caring people. I wouldn’t trust my eyes to anyone but Dr Russell. My whole family goes here. I have recommended many people to him. Keep up the great work, God bless you all.
Jun 6, 2019
Dr Russell and his staff are fantastic. They have always taken care of my needs. If you are looking for a great group to care for your eyes then give them a try. You will love them as much as I do. I travel 1000 miles from Minnesota to see them. Thank you for taking care of my eye care needs. You are the best!
May 30, 2019
Excellent experience feel like family
May 29, 2019
My son is special needs and the whole staff did a great job at explaining each step and working with him to choose glasses. When we couldn't fine red frames in his size the staff worked to keep him calm and redirected him to alternatives and complimented on the ones he finally reluctantly choose. Good experience!!
May 24, 2019
East Tennessee Eye Care is awesome! I’ve been going to ETEC for the past 2 years and Dr Russell has been great as well as all of his staff.
May 22, 2019
Everyone at East Tennessee Eye care are awesome, very friendly and professional. Thank You all!
May 22, 2019
Always a great, thorough Dr.
May 22, 2019
Great people! Very clean office and everyone is so friendly and a lot of options to choose from with the glasses.
May 22, 2019
My visit was exceptional! It went quickly, friendly and helpful staff! I always let them pick my frames cause they are GREAT at it! Thank you so much!
Apr 11, 2019
My visit was splendid as usual. Exemplary professionals providing caring and stellar service. Thank you!
Apr 10, 2019
Great friendly staff. Knows what they’re doing
Mar 27, 2019
I love Dr. Russell's office. No only is Dr. Russell helpful and Friendly but the staff is also helpful and friendly. I always feel welcome.
Mar 8, 2019
Very pleased with the service provided. Everyone was very nice.
Mar 7, 2019
The Doctor and the staff make the experience enjoyable. The attmosphere is relaxed and happy. I never thought going to any Doctor would be fun. But the Doctor and amazing staff make the experience easy. They are quick to answer any quesions on insurance. Friendly conversation as they do your preliminary exam.
Mar 5, 2019
A wonderful crew with a fun loving , upbeat vibe!!! Thank you for taking good care of my eyes!!
Mar 5, 2019
Always thorough care and everyone treats you great.
Feb 19, 2019
Great office. Greg is awesome. Everyone so friendly yet professional.
Feb 14, 2019
Great group of people to work with!!! Would not go to another eye dr!!
Feb 14, 2019
Very nice people and explained everything.
Feb 13, 2019
Great staff, great doctor. So good with my kids and myself
Feb 13, 2019
Everyone at the office is always kind, considerate and thoughtful. They are welcoming and make, what can be an anxious experience, very comfortable. I always appreciate the way they work with me to make feel at ease.
Feb 7, 2019
Wonderful office staff and I would not go to anyone else but Dr. Russell.
Feb 6, 2019
Absolutely love everyone in Dr. Russell's office....Excellent service, friendly atmosphere, reccomend him to everyone....
Jan 9, 2019
Dr Russell and his team are always awesome.
Jan 9, 2019
very friendly staff, advanced technology in eye care, always helpful in every way. I would recommend them to anyone!
Dec 24, 2018
Love Dr. Russell & all his staff! They provide excellent service & care.
Dec 22, 2018
I was a little nervous in this appointment because Mason is three. But the care of all of the staff made this experience a wonderful one. Mason was alittle bit upset but they were all so good to him and afterward he cried because he didn't need glasses. I will definitely come back and also refer others.
Dec 3, 2018
Excellent as always! Friendly and knowledgeable staff.
Dec 1, 2018
***** That’s 5 stars for all the people I saw or dealt with at Dr Russell’s office. I was seen promptly and glasses were my main concern. However, he found issues with my eyes that may cause the problem. His staff is great! Good moods/personality even late in the day. Easy to recommend this well-run office group.
Dec 1, 2018
ALWAYS A GOOD EXPERIENCE. VERY PROFESSIONAL.
Nov 29, 2018
Awesome staff!!! I will definitely refer my friends and family.
Nov 24, 2018
It was the first in office eye exam for Charlie. The staff worked well with a precocious 4yr old. His experience will leave him unafraid and willing to go again. Thank you for that.
Nov 15, 2018
My son always has a great experience when he visits for his eye exams. The staff is great with children.
Nov 3, 2018
Everyone was very friendly and helpful. This was my sons first time getting an eye exam, and the staff was great while working with him.
Nov 3, 2018
I have had Dr. Russell as an optometrist for a few years now and I have nothing but the upmost respect for him. Whether it is solving a medical issue, eye exam, being professional or trying to save you money Dr. Russell is the best I have experienced.
Nov 2, 2018
Thank you guys for taking very good care of me. I love my new glasses. You also helped me understand the genetic disorder I have in my eyes. I have told everyone about y'all and the amazing job y'all do.
Nov 1, 2018
I absolutely love this place, Dr. Russell and his staff. I had my first eye appointment ever and ended up needing glasses. They all took the time to help me pick the perfect pair!
Oct 23, 2018
Excellent professional service
Oct 13, 2018
This was my daughter’s first eye exam. Dr. Russell and his staff made the experience fun and educational for her. Their demeanor and extra care in explaining the process to her, made her feel very at ease. I would highly recommend East Tennessee Eye Care did both adults and children!!
Oct 13, 2018
The staff at were very friendly and efficient. Dr Russell was very knowledgeable and thorough. As a new patient, he and the staff made me feel welcome and at ease. I would highly recommend East Tennessee Eye Care!!
Oct 13, 2018
Dr.Russell and staff is outstanding.
Oct 12, 2018
Very friendly. I would give this place and staff a 5 star rating.
Oct 6, 2018
Dr. Russell was an excellent optometrist. He was very knowledgeable about what was going on with my eyes. I was really impressed with my visit and will definitely go back.
Oct 1, 2018
I had a great experience. Everyone was so nice and helpful. Dr. Russell was very professional. I have already recommended him to my friends and family.
Sep 15, 2018
i needed to see Dr Russell , unexpectedly, and was seen same day. Great , fast, dependable service. Thanks so much. Anne Gilreath
Sep 13, 2018
Great experience. Got me in quick and updated me prescription.
Sep 10, 2018
Dr. Russell and staff are really great people. I'm very pleased with their service.
Sep 8, 2018
Dr. Russell for numerous years always gets my prescription perfect.
Sep 6, 2018
My experience with East Tennessee Eye Care was very successful. Dr. Russell is an excellent optometrist! And the staff are very friendly and knowledgeable! I highly recommend Dr. Russell!
Sep 3, 2018
Great friendly staff. I always feel welcome and It don't take half a day for an eye doctor appointment.
Aug 30, 2018
Great staff and eye check experience. Thanks for taking the time with our special needs child. You truly made it a great experience for him.
Aug 30, 2018
I appreciate everyone being friendly and on top of things!
Aug 18, 2018
Awesome Service and everyone super nice. THANK YOU!!!
Aug 16, 2018
I have been with Dr. Russell from the day he started his profession. He is very professional and does a great job explaining the process he uses to help my vision. The whole team treats you like family and very professional. I would highly recommend Dr. Russell to all people that want a great service. You will not be sorry for trying Dr. Russell and his team. They have a great choice and quality of glasses and contacts.
Aug 15, 2018
This was our first visit and I have never felt more at home at an eye dr than I did here. He was very thorough when explaining about my daughters eye exam results. He never rushed us to get to the next patient. It’s nice when you feel like you are important and not just a number. The staff was incredible and went out of their way to make you feel welcome.
Aug 11, 2018
We had a wonderful visit! Exam was very thorough. Nursing staff was friendly, Dr. Russell was knowledgeable and our appointments went smoothly.
Aug 9, 2018
Excellent. Couldn’t do anything any better
Aug 9, 2018
Dr. Gregory Russell provides exceptional optometric care. He is very knowledgeable, professional, and truly cares about his patients. He is very easy to talk to and will give you honest and helpful answers. His staff is also very professional and friendly. The ladies who help you with getting new glasses are wonderful. I am really happy to have Dr. Russell as my optometrist, and I have great confidence in his care.
Jul 27, 2018
Wonderful office! Very efficient and knowledgeable staff.
Jul 21, 2018
We loved this office! Everyone was so friendly and helpful from check-in to check-out. The staff was fantastic with my 6 year old daughter. We will definitely be back and highly recommend this office.
Jul 20, 2018
Very pleased with my visit.
Jul 7, 2018
Wonderful place to get your eye care. Super friendly staff!
Jun 25, 2018
Everyone was so nice and eager to explain and help out. Patience is a virtue that not all have but this office has the most patience with lil ones and was so greatly appreciated. Thank you for a wonderful experience for my lil one.
Jun 15, 2018
I have known Dr Russell since his son was in first grade. He is very professional, he takes the time to get to know his patients. He explains your needs in plain English that you can understand. His staff are knowledgeable and very friendly. They are always smiling and make you feel important to them. I made the mistake of going to another eye care professional, I came running back to Dr Russell. I highly recommend Dr Russell, and all the staff here at East Tennessee Eyecare.
May 28, 2018
we are very pleased with the quality of care we receive here.
May 21, 2018
Dr. Russell is an amazing! I would highly recommend him to anyone needing to have an excellent eye examine!
May 21, 2018
Friendly staff, on time and all questions answered.
May 21, 2018
Dr. Russell has been my Dr, for years. His professionalism is unparalleled. He is very good and always listens to my concerns. He answers all my questions and his staff are great. If you are looking for a dependable eye doctor who will always tell you the truth and provide excellent care, I highly recommend him. My daughter and grand children are patients of him also and he is great with them especially since one of them is artistic. You can't go wrong with him.
May 20, 2018
Great people here. Always very helpful and treat you like family
May 7, 2018
Thank you so much to the staff at East Tennessee eye care. Dr. Russell has a great sense of humor and is great at his job! Heather and Karen took their time helping me decide on the best frames for my face:) I really appreciated the personal care from the entire staff and I will be a patient for life!!
Apr 24, 2018
Everyone at Tennessee Eye Care is awesome, extremely friendly and very thorough from the eye exam to picking out frames.
Apr 23, 2018
Dr. Russell and his entire staff always help me to feel welcome and comfortable. They are a wonderful group and offer excellent eye care.
Apr 23, 2018
Service is excellent. Not a pressure job on the glasses. Client's satisfaction is their goal. PS. Not dilating your eyes for exam is well worth the small extra out of pocket cost.
Apr 18, 2018
Dr.Russell and his staff are always great to work with!
Apr 16, 2018
My husband and I both had a eye appointment with Dr. Russell just for a check up it had been a while. We both had a great check up the whole staff was friendly and personable to us. I would highly recommend East Tennessee eye Care...Dr. Russell Thank you ! For having a great personality and taking time with us. We didn’t feel like we was just another patient you made us feel like family.
Apr 8, 2018
Very professional service from the Dr. and the staff thanks. Lee
Mar 26, 2018
Best eye exams ever...everyone very professional.
Mar 26, 2018
Dr Russell and the ladies in this office are the absolute best. I won’t go anywhere else. They take the time to talk with you and make sure you understand everything. If you’re looking for an eye doctor, then East Tennessee Eye Care in Kingsport, is the place.
Mar 19, 2018
All of the staff were professional and great .
Mar 18, 2018
As always our experience at East Tennessee Eye was great. Dr Russell is the best!
Mar 12, 2018
Received a very thorough exam from a friendly and informed doctor! I was impressed and would recommend him to anyone that needs eye care.
Feb 26, 2018
The staff is welcoming and knowledgable. I quickly filled out my information and gave my insurance cards. Everyone works as a team. I was taken to a room where a staff member did my preliminary steps such as checking my glasses and dialating my eyes . i was given a complete exam by Dr. Russell who answered all my questions. I found the website user friendly. And i was impressed that the hours of the practice also includes an evening. Giving patients an options. I had been referred by a friend when i was disappointed by my previous Optometrist . i refer Dr. Russell and his staff to my family and friends.
Feb 26, 2018
Dr. Russell and his staff are wonderful!! I would give them 5+ rating!!!
Feb 23, 2018
Everyone is so nice and the Dr is the BEST! This is my new favorite eye Dr!
Feb 9, 2018
I walked in and got an appointment right then. The staff is friendly and knowledgeable. I recommended this office to a coworker as well.
Feb 5, 2018
Visits to Dr. Russell's practice are always a positive experience
Jan 29, 2018
I would like to see more designer glasses.
Jan 29, 2018
Dr Russel was so helpful to my son and myself. His staff and him went out of their way to make my son feel very comfortable as this was his first eye exam and ended up needing glasses. We are so thankful to have found this office and will rely on their expertise in the future as we ty to correct my sons vision.
Jan 29, 2018
Great as always!!!!!!!!!!!!!!!!
Jan 29, 2018
The staff is very helpful and go the extra mile to save you money. Friendly atmosphere.
Jan 29, 2018
Very professional office! From front desk to the Doc. I would highly recommend East Tennessee Eye Care.
Jan 15, 2018
First time there for my daughter and everything was great!! Also have great employees
Jan 14, 2018
My husband and I have been a patient of Dr.Russell for many years,the service is great, staff is friendly, they are all professional and know their stuff! I would highly recommend to anyone to try them, I don’t think you will be disappointed st all!
Dec 18, 2017
Dr Russell and staff are knowledgable, courteous, and dedicated. They take their time to assess your needs and answer any questions. I've never been kept waiting more than 10-15 minutes past my scheduled appointment time and appointments aren't scheduled every 5 minutes as is common at any other medical facility. Over the past 20+ years as a patient, I've never had anything but an excellent experience here. I've recommended him you many people and will continue to do so.
Dec 18, 2017
Love the entire staff. Very attentive & extremely knowledgeable.
Dec 11, 2017
I have been going to this office for about 6 years now. They are very good to work with and timely in the appointments and services.
Dec 4, 2017
Everyone is so friendly and helpful. I was amazed that the practice set up my eye surgery so quickly for me and will be seeing me the day after each surgery instead of driving downtown. Dr. Russell is kind, knowledgeable and caring. All the staff is also very helpful and kind. Thank you for taking care of my eye health.
Dec 1, 2017
Dr. Russell and his staff are very professional and friendly
Nov 29, 2017
Everyone here is wonderful! My oldest 2 kids have been coming here for years and just recently added my 5 yr old as a patient. The whole staff was great with him And went out of their way to make it a fun visit for him and make him a happy boy!
Nov 15, 2017
Very friendly and helpful staff. Enjoyable visit.
Oct 23, 2017
Got exceptionally good service as always! I do and would highly recommend your services to anyone seeking eye care!
Oct 23, 2017
Fantastic service. I think your employees go out of their way make your visit pleasant.
Oct 16, 2017
Great friendly staff Dr Russel was amazing with our daughter.
Oct 16, 2017
I always want to make sure that my eyes get the best care possible, and I trust Dr. Russell and his great staff!
Oct 15, 2017
unhappy with my former eye doctor, I made a appt with Dr. Russell. I can say that I was very please with the Dr Russell and the entire staff at east tn eye care......highly recommend them.
Oct 11, 2017
Wonderful doctor and staff. Feels very comfortable.
Oct 9, 2017
As always, Dr. Russell and his staff go above and beyond to make you feel comfortable. They are a compassionate and caring team and he couldn't have a better staff to represent him. Our daughter has ADHD and HFA and they have always made her feel comfortable, taking the extra time to make sure she is feeling safe and that her glasses are functioning properly. I highly recommend the services of East TN Eye Care and Dr. Russell!
Sep 23, 2017
I have referred both friends and co-workers to your practice. Everyone is very friendly and caring, great practice!
Sep 21, 2017
Wonderful staff from start to finish.
Sep 15, 2017
The staff was very nice and friendly and Dr Russell was so pleasant with a great personality! I was very comfortable for my first visit. Good environment!! I would definitely recommend them!
Sep 4, 2017
Everyone was so nice to me and very professional. Dr. Russell treated me like he's always known me even though I was a new patient.
Aug 30, 2017
I thought everything was fine. If glasses work out like I think they will it will be great for me.
Aug 27, 2017
Absolutely hands down the best care I've received from any doctor in general! Staff is very kind and helpful, not a long wait, doctor actually makes you feel comfortable and happy! Keep up the great work guys! My daughter went in feeling so insecure about glasses and walked out more confident than ever!
Aug 26, 2017
Very nice staff and enjoyed my visit.
Aug 21, 2017
This was the best optometrist visit I have ever had. I felt comfortable asking questions, and I felt like the doctor knew what he was doing. Overall 10 out of 10 would recommend.
Aug 16, 2017
Very pleasant staff. Very thorough exam. Greg Russell is awesome. He is spot on with his diagnoses and his solutions. He explains easily and understandably. I am extremely happy and confident in Greg Russell.
Aug 13, 2017
I absolutely love Dr. Russell & his staff. They provide excellent customer service!
Aug 5, 2017
I have gone to Dr. Russell since he was at Wal-Mart. I went with him when East Tennessee Eyecare opened. He has always been great, very professional and friendly.
Aug 3, 2017
Excellent and very professional care with quite friendly and competent staff. It was a pleasurable experience for me!
Aug 1, 2017
I am thrilled you are starting to accept appointments online. I know there are some kinks to work out - but in my position (working nights) it will be awesome.
Jul 20, 2017
Dr Russell and his staff are the best and the friendliest group of people to be around!
Jul 8, 2017
Dr. Russell has up to date equipment to make your exam go smoothly and with ease. Friendly staff, knowledgeable with operating equipment, and giving accurate results with examination. Always takes their time with each patient on a personal level.
Jul 6, 2017
I rarely fill out reviews as they cause more requests for additional review. However, I am impressed with the links to billing, appointments, and adding the appointments to my calendar. Great Job!
Jun 24, 2017
You are treated like family here. I always laugh everyone is so fun and truly care about you and your eyes as well as being highly professional and confident.
Jun 10, 2017
Very friendly and efficient staff. Left work for my appointment and was able to get back to work in half the time I thought it would take. Very pleased with my experience
Jun 8, 2017
Very professional and took all the required steps to give me a thorough eye exam very pleased.
Jun 7, 2017
I thought the front desk and support staff were excellent. Dr. Russell is top notch.
May 24, 2017
Great service and I didn't have to wait all day to see the Doctor
May 10, 2017
Very nice staff and friendly.....they will continue to stay our eye dr..
May 6, 2017
I will definitely be back. All three of my children have been to East Tennessee Eye Care. The smiles and care shown by all of the staff and doctor really makes you feel cared for. My boys, ages 13 and 17, talked about the friendliness of the staff and the doctor after we left. If you're looking for a great eye care place, you will find it at East Tennessee Eye Care!!
Apr 27, 2017
This was my first time there and the whole staff made my visit remarkable
Apr 23, 2017
Always a pleasure to see and work with the staff at East Tennessee Eye Care
Apr 22, 2017
Awesome service.very professional and informative.
Apr 22, 2017
Always a pleasure to come for my eye exam. The employees are friendly, kind, and professional. They make you feel like a valuable client. I recommend all my friends to Dr Russell. He is wonderful, takes time to listen to your concerns, and get to know you.
Apr 20, 2017
Dr. Russell is a wonderful and very personable doctor. He is also genuinely caring. The staff is also very friendly.
Apr 19, 2017
Awesome staff and excellent physician! Facility is well kept and fashionable ~ great select!
Apr 18, 2017
Very friendly staff and a great environment.
Apr 6, 2017
Great experience. I work with my peripheral vision and the glasses prescribed keeps all focal length in clear view.
Apr 3, 2017
Thank you so much for getting us in again on such short notice! You always take good care of us. We highly recommend you to anyone who wants that doctor that is willing to listen and go that extra mile!
Mar 27, 2017
Great doctor and staff. I will never go back to the big office guys. Greg and staff will spoil you with their service.
Mar 22, 2017
This was the best eye experience I have ever had! Dr. Russell is an amazing doctor and makes sure you have a thorough exam.
Mar 22, 2017
Friendly , courteous staff .
Mar 10, 2017
Always enjoy my visits at East Tennessee Eye Care. Was worked in at the last minute, everyone was very accommodating.
Feb 27, 2017
It was great people was nice and friendly need more people like that
Feb 18, 2017
Awesome eye care office. From the office staff, techs and doctor. Very friendly, professional, knowledgeable and helpful.
Jan 25, 2017
Great service, staff is very friendly.
Jan 16, 2017
Always friendly and professional services given by Dr.Russell and his staff!
Dec 25, 2016
I have been a patient of Dr. Gregory C. Russell for almost 10 years. He is always energetic, informative—letting me know what is new in eyewear and contacts—and curious about what brings me in to see him in the first place. He and his team have bent over backwards to help me out of a jam, when I needed contacts in a hurry for a last-minute speaking engagement. I'm here to stay.
Dec 22, 2016
We highly recommend East Tennessee Eye Care. Dr. Russell and his staff are second to none. They are always friendly, patient, and professional.
Dec 16, 2016
Great place and great people!!!
Nov 30, 2016
Dr Gregory and his staff are very knowledgeable about the latest procedures and equipment. The office staff and Dr Gregory are professional and also down to earth. You feel completely at ease. Dr Gregory explained every thing he was doing, what he found and what he needed to do to correct any problems. Great selection of frames to choose from as well. This is someone we would highly recommend.
Nov 25, 2016
Great reminders. In this busy and fast paced world now I appreciate these reminders.
Oct 29, 2016
Thanks Dr. Gregory C. Russell for seeing our whole family at the same time. This made it easier with the little one plus we able to get her eyes checked also. Everyone was very professional yet very home inviting. Everything was explained in a way that we understood and we walked away knowing where we stand on our vision. Thanks.
Oct 21, 2016
Professional service, Friendly atmosphere!
Oct 21, 2016
Great visit to the eye doctor. Customer service was excellent!!!
Oct 17, 2016
Best place in East Tennessee been my Doc for years easy to work with and does a great Job
Sep 19, 2016
I have been going to Dr. Russell's office since I was 17 year old. Every time I leave I can truly say that I have a great experience. Him and his staff are so welcoming and it creates a healthy experience!! Thanks East TN Eye Care for all your excellent service!
Sep 15, 2016
Always a pleasure using Dr. Russell's office. Have always loved him, he goes above and beyond as an eye doctor. Staff is always nice and helpful. Wouldn't change a thing. Thanks so much, Anne gilreath
Sep 12, 2016
Always get in quickly and everyone is super helpful with great personalities.
Sep 11, 2016
Great appointment. Timely and professional.
Sep 8, 2016
I could not be happier with Dr. Russell and his wonderfull staff.
Sep 7, 2016
Highly recommend Dr. Russell and his staff. Very professional, courteous and efficient, Was in and out in no time. Had a great selection of frames and the office was very neat and well laid out,
Aug 20, 2016
They were absolutely amazing. The nurse was so sweet and patient with my 6 year old son. Malachi was so scared at first but had nothing but positive things to say once we left the office.
Aug 17, 2016
They were absolutely amazing. The nurse was so sweet and patient with my 6 year old son. Malachi was so scared at first but had nothing but positive things to say once we left the office.
Aug 17, 2016
Staff was professional as always. I received great care from Dr. Russell. He was able to work me into his schedule and take an obstruction from my eye. Many thanks to him and his staff! By far the best in TN :-)
Aug 10, 2016
We waited an hour and a half with a 10 month old to be see for an 8:45a.m. appointment and finally left without being seen.
Aug 3, 2016
Very attentive and efficient
Aug 1, 2016
Best eye doctor ever! All of the staff are Amazing! Very courteous and professional.
Jul 23, 2016
Dr Russell is always thorough, caring, and helpful!
Jul 21, 2016
Was treated as friends, had updated equipment, couldn't ask for better service.
Jul 16, 2016