Reviews

Excellent abilities of the Dr. Staff, is wonderful also. The best place to get your eyes checked, also if you have any problems,such as getting stuff in your eyes.

Oct 1, 2023

Very thorough and complete exam! Dr. Russell is the best!

Sep 30, 2023

Everyone was very professional and kind.

Sep 26, 2023

I would not go to anyone else, everyone is friendly and very helpful.

Sep 21, 2023

Friendly and professional people there. No wait times.

Sep 14, 2023

Friendly Dr and staff, clean facilities, and good selection of eyewear!

Sep 12, 2023

Very professional staff. The doctor was great. Everybody was courteous and respectful.

Sep 11, 2023

Just a comfortable relaxed atmosphere. Clearly quality care but an enjoyable friendly staff and office to boot. Personally appreciate the time conscious nature of my recent visits. They appreciate that I have work and commitments too. They accommodate my schedule and got me in on time, took care of business and out the door. I highly recommend Greg and his office. They really do a good job.

Sep 9, 2023

Super nice people awesome experience thanks

Sep 9, 2023

Love Dr. Russell and all of his staff. They are just part of my family. Very thorough!

Sep 8, 2023

I’ve been seeing Dr.Russel for over 20 years now! He’s the best in town!

Sep 7, 2023

East TN Eye Care has diligently been caring for my daughter's eye Care for years now and I'm happy to give my nephew Justice the same opportunity! Thank you ETEC !

Sep 6, 2023

Well appointed office with the latest in equipment. Knowledgeable technicians. Great doctor and staff.

Aug 31, 2023

10/10 I really like the experience I had at the eye clinic. And I truly hope you found my lost glasses too

Aug 26, 2023

Absolutely LOVE this place. The staff and Dr. Russell are top notch.

Aug 24, 2023

Dr. Russell is the best!!! We've been seeing him for years.

Aug 21, 2023

Everyone is always cheerful and friendly and willing to answer any questions you may have and Dr.Russell always explains everything to make sure you understand. My opinion is they are the best around

Aug 16, 2023

Dr. Russell is a great optometrist

Aug 15, 2023

Practice has very friendly staff and updated technology. They didn't pressure into purchasing frames and were willing to fit outside frames.

Aug 10, 2023

I found this office a couple years back and would never dream of looking for another. I don’t live in Kingsport, but they are worth the drive. Not just one or two individuals, but the whole lot. The ladies at the front are always helpful checking in and out, and very patient with me since I usually have at least 3 kids having appointments at the same time. Dr. Russell is great. Very down to earth and makes us feel welcome, and my teenage sons think he is great. Heather always helps me pick out glasses and just recently let myself (wasnt even my appointment lol) and my 3 sons try on many different frames and helped them pick one. There are others I am not sure the name of, but everyone is just great.

Aug 10, 2023

I found this office a couple years back and would never dream of looking for another. I don’t live in Kingsport, but they are worth the drive. Not just one or two individuals, but the whole lot. The ladies at the front are always helpful checking in and out, and very patient with me since I usually have at least 3 kids having appointments at the same time. Dr. Russell is great. Very down to earth and makes us feel welcome, and my teenage sons think he is great. Heather always helps me pick out glasses and just recently let myself (wasnt even my appointment lol) and my 3 sons try on many different frames and helped them pick one. There are others I am not sure the name of, but everyone is just great.

Aug 10, 2023

Best eye Dr around been going there for yrs

Aug 10, 2023

Dr. And staff were very nice:-)

Jul 30, 2023

I have not received copies of Monday's test results Please email to eddie@eddiewelch.net Thanks

Jul 27, 2023

One of the most thorough eye exams I have ever had and the doctor and staff are amazing! I wouldn't go anywhere else!

Jul 24, 2023

Dr. Russell and his staff are great to work with. They care about your vision health but your overall health and well being. Always friendly and professional.

Jul 21, 2023

Always takes great care of me!

Jul 20, 2023

Wonderful place, staff is amazing!!

Jul 20, 2023

I have been going to this practice for several years, and I wouldn't want to go anywhere else.

Jul 16, 2023

Been going here for years great place.

Jul 15, 2023

Never dread going to get my eyes checked here. Always quick, easy, and friendly.

Jul 1, 2023

Great doctor kids love coming here.

Jun 28, 2023

I was having troubles with my eyes and they worked me in and Dr. Russell was very helpful.

Jun 23, 2023

my son just had a eye infection pop up out of no where .They got my son in fast and that day . Dr.Russel is awesome he took great care of my son.

Jun 22, 2023

Dr. Russell and his staff very much have their act together. They will help patients any way they can.

Jun 21, 2023

Dr. Russell and his staff are exceptional! They are extremely professional and make sure they cover all the concerns I have. I would highly recommend them to everyone!

Jun 15, 2023

Very knowledgeable and friendly staff from check in to check out!

Jun 14, 2023

Dr. Russell is always awesome !! He takes his time during your eye examine. He answers any questions you may have.

Jun 13, 2023

Dr Russell is through and his staff is great

Jun 12, 2023

Very helpful and friendly staff from the moment you walk in the door. Help picking out frames and great feedback on how they look wearing them; answering all questions no matter how many I ask. I definitely recommend East TN Eye Care!! It was the best eye exam and glasses experience I’ve had in many years!! Thank you so much! I can’t wait to pick up my new glasses!! 🤩

Jun 3, 2023

Great experience from the moment you walk into the door

May 29, 2023

Great Staff alot of team playing, knowledge, training and expertise. Keep up the good work.

May 26, 2023

I always feel confident that Dr. Russell did a thorough job checking my eyes. He is very detailed and goes over every aspect of my eye exam. East Tennessee Eye Care also has a great staff who are well trained and kind.

May 25, 2023

Staff has your well being as their primary goal.

May 24, 2023

These folks are the greatest, starting with the girls at the window up to the doctor. Plan to continue using them. Wouldn't think of replacing.

May 24, 2023

The staff is always friendly and helpful. Dr Russell is very thorough and explains things so you can understand.

May 23, 2023

Felt comfortable with staff and Dr Russel all very professional and helpful

May 18, 2023

THEY WAS ALL FRIENDLY AND ME FEEL AT EASE!!!

May 17, 2023

Great doctor with a great staff!

May 8, 2023

Dr. Greg Russell is extremely knowledgeable and always at the cutting edge of diagnostic equipment and techniques. His chairside manner is second to none.

May 8, 2023

The team was very courteous and professional. Dr. Russell was very thorough on my eye exam. Great experience with a great team.

May 8, 2023

Great eye exam. Very helpful and very kind.

May 6, 2023

Very thorough and friendly staff! Dr. Russell and his team are professional, personable, and take great care of their patients.

May 6, 2023

Professional and friendly

May 3, 2023

Dr. Russell and his staff are great. My wife and I are never disappointed with their frame selection and the professionalism the staff provides.

May 3, 2023

Very knowledgeable and friendly

May 3, 2023

Great service and very helpful

Apr 30, 2023

Excellent service with up-to-date equipment.

Apr 27, 2023

Exactly service and respectful employees

Apr 27, 2023

The staff and Doctor Russel was so friendly. I would definitely recommend them to my friends.

Apr 26, 2023

Atmosphere, Little wait time, Friendly staff

Apr 24, 2023

Always a great experience and wonderful eye care!

Apr 21, 2023

Dr. Russell & his staff are superior in knowledge & service to the patient! I have always been impressed with the comfort & care given when you are there. One of the first times I saw Dr. Russell was 26 yrs ago when he first started his practice. He has always seemed to be the BEST at his profession, very knowlegable with a terrific chair-side manor. I consider him a dear friend after all these years.

Apr 20, 2023

Good care and friendly staff

Apr 17, 2023

Been going there for 20 years. Gregory and his staff is always excellent.

Apr 13, 2023

Great exam! Very knowledgeable and easy to get eyeglasses and contacts.

Apr 12, 2023

Yearly check up ,, Amazing staff and Eye Dr

Apr 12, 2023

Dr Russell is super! He explains what all is going on and his friendliness and humor makes the experience a good one. All of his staff are wonderful too.

Mar 30, 2023

I really enjoyed our first appointment with my 2 year old it went alot smoother then I thought they made me and my son comfortable and happy and answered every question that we had to the best of their ability I would definitely recommend them to my family and friends

Mar 29, 2023

I have been seeing Dr. Russell for well over 20 years. He is always amazing at what he does. His team is always personable, kind and professional. I recommend Dr. Greg Russell to anyone. I trust him with the care of our whole family.

Mar 25, 2023

Very professional up to date equipment⁹

Mar 23, 2023

Very thankful for the personal attention given to me as a new patient. The staff with whom I had contact knew their work, were personable and efficient. They did not try to suggest something that I did not need. I appreciated their honesty.

Mar 22, 2023

They are always so kind and helpful. Willing to spend time answering my questions to help me understand.

Mar 22, 2023

Dr. Russell and his staff are great!

Mar 22, 2023

Every one was very polite and professional I felt very comfortable and enjoyed my visit. Thank you for all your help.

Mar 17, 2023

Everyone was glad to see me and very polite and engaging. I wasn't made to feel like a number. Everyone including the dr made me feel like they were doing their best to take care of my vision needs.

Mar 9, 2023

Everyone was friendly very helpful dr Russell take time to talk don't rush u thru very good

Mar 4, 2023

I always love coming to this office. Everyone is nice and it’s a fun environment for a doctors office.

Feb 15, 2023

We love seeing everyone and getting our eyes checked ✔️

Feb 12, 2023

Staff is great. Friendly and caring of the needs of eyesight

Feb 10, 2023

The staff is very friendly. Also they are very efficient at performing the preliminary examinations prior to seeing Dr Russell. Dr Russell makes me feel I'm more than a patient I'm also a friend.

Feb 9, 2023

Everyone was so helpful and so sweet Dr Russell was very helpful in explaining the eye test I would recommend go there when u need glasses or contacts. 100% very satisfied

Feb 9, 2023

Dr. Russell and the staff are fabulous!! Very friendly and courteous. This was my first time at this office and I would recommend them to anyone looking for a new optometrist.

Feb 8, 2023

Very professional and comfortable; helpful and personal assistance

Feb 6, 2023

Great office staff, and a very nice Dr, he spent alot of time explaining things to.me concerning my eyes! Highly recommend Dr.Russell!!!

Feb 5, 2023

Fast and excellent service

Feb 2, 2023

This place is like family to me...I have always been treated well and have been satisfied with the service and products. I would and have recommended East Tennessee Eye Care to others.

Feb 1, 2023

Very thorough. High confidence ETW is taking good care of me. Very open about discussing results. Answered all my questions.

Jan 12, 2023

I’ve been a customer of East Tennessee Eye Care and Dr, Russell for over 20 years now. In all that time, I’ve never had a single complaint about the office, the entire staff, etc. It’s always a very friendly environment there, where they don’t mind going out of their way to answer any questions or concerns you may have. I would highly recommend East Tennessee Eye Care to anyone with issues or needs concerning their eyes and vision.

Jan 12, 2023

We had excellent service!

Jan 4, 2023

Very nice and very informative Thanks to everyone at the East Tennessee Eye Care Would recommend this place to my Mother

Dec 30, 2022

Received a thorough eye exam.

Dec 22, 2022

Always a pleasant experience from the receptionist to the doctor!!

Dec 22, 2022

Very professional very friendly

Dec 22, 2022

Thorough, friendly service. Office was a bit backed up that day, so it took me more time than I had budgeted, but that's understandable on occasions.

Dec 19, 2022

Nice and friendly people good care and comfortable environment.

Dec 15, 2022

Very nice people to deal with highly recommend

Dec 14, 2022

Dr. Russell and his staff are all very friendly and helpful.

Dec 3, 2022

Everything works about East Tennessee Eye Care (ETEC). Reception is great, staff is great, facility is great, and Dr. Russell is great.

Nov 30, 2022

Dr. Russell’s eye prescriptions are always so perfect. I have been with him for years and have benefited greatly!

Nov 24, 2022

Always amazing to work with- quick profession and helpful- would not go anywhere else for my eye care!!!

Nov 23, 2022

Even though I get nervous going to eye appointments I always relax after I enter the door. The people that work there are as friendly as can be and they have worked there since I have been going which is about ten years. I had some rough years financially, but I never left there without my contacts that I needed. They will never know how much I appreciated that. There are no words. Dr. R. does a thorough exam and I left on Monday saying to myself that there is no better eye care center anywhere that come close to East Tenn. Eye Care.

Nov 23, 2022

Absolutely wonderful appointment. We both love the Doctor and the staff.

Nov 20, 2022

Professional and courteous staff. Was seen in a timely manner.

Nov 19, 2022

I had to get up and leave I sat there for almost 2 hours with my contacts out and got an extreme migraine and me and my wife had to walk out due to me having extreme anxiety and I started having panic attacks so we just left and I put my contacts back in sitting in my car so I was very disappointed with the service and very dissatisfied Michael Lee Smith

Nov 17, 2022

Everyone was so nice. Took back right away. Dr. Russell is great.

Nov 17, 2022

Everyone was extremely nice and knowledgeable. Great selection of frames to choose from.

Nov 12, 2022

Office staff and dr was great

Nov 2, 2022

Dr Russell is top notch. Outstanding eye Dr and he truly cares about his patients. Same goes for his staff. Always a pleasure seeing then all!

Nov 1, 2022

My visit was great every staff member was Great from start to finish of my visit!

Oct 29, 2022

Great place. Dr Russell is the best. Staff are wonderful. Very timely with appointments and any help I may need. Dr. Russell really listens. Me and my family have had our eyes checked there for years. Recommend him to all my friends.

Oct 29, 2022

Staff so helpful, knowledgeable and polite!

Oct 28, 2022

I was extremely nervous prior to going. I had never been to an eye exam. Everyone on the staff was friendly and set me at ease. Some doctor’s offices you go to you can tell somebody is having a bad day or doesn’t want to be there. I didn’t sense. They were very thorough and I feel I was given top itch treatment.

Oct 28, 2022

quick and timely service, Regina did an excellent job.

Oct 26, 2022

I really enjoy coming to this office... Everyone is very nice and kind. Also, enjoy talking to Dr. Russell.

Oct 25, 2022

Everyone was extremely nice and helpful

Oct 20, 2022

Our first visit to ETEC was part of our effort to find someone in the area since we recently moved here from another state. We really liked our former physicians and were hopeful we could find someone who could match them as closely as possible. We will look No further!!! They are amazing!!! Friendly, personable, very knowledgeable, listened, asked good questions. Gave great answers. We are so glad we found them. They are a lifer for us!

Oct 20, 2022

Everyone is very friendly and helpful. A great group.

Sep 29, 2022

Friendly staff that takes care of their patients

Sep 28, 2022

The staff was very friendly . Dr.Russell answered all my. Questions .

Sep 26, 2022

The staff is too notch! They go over and beyond for their patients and attempts to keep the doctor on task. The girl (I think her name is Jennifer) who helps with contacts and special testing is the best!

Sep 22, 2022

Everyone was very nice, knowledgeable, and friendly.

Sep 22, 2022

Always top notch. Staff is very helpful and friendly.

Sep 19, 2022

Everyone in Dr. Russell's office is friendly, professional and efficient. As a patient this is all I could ask for

Sep 11, 2022

Staff was super nice and helpful

Sep 9, 2022

Love this place always feel relaxed and treated like my every need is top priority

Sep 5, 2022

Excellent service,and care. I wouldn't go to anyone else.always dependable . ..

Sep 1, 2022

Dr. Russell and his team are the kindness and most professional people! I would recommend them to anyone!!!

Aug 27, 2022

I feel the Dr was more concerned about me and my needs, rather than just earning income.

Aug 27, 2022

Was very friendly and put marquavious at ease. Which is not easy to do.

Aug 26, 2022

Very friendly staff who have always taken very good care of me. Dr. Russell is knowledgeable, personable and explains things very well!

Aug 21, 2022

The people that I dealt with were extremely friendly, very knowledgeable, and very professional. The test were well explained and I was super impressed with everyone that I dealt with. I would recommend this eye care practice to anyone. Dale Spivey

Aug 18, 2022

Dr Russell has helped me over the years with my eye concerns. He knew what my issues were and directed me in the right paths. Really appreciate him.

Aug 17, 2022

Always excellent care, Thorough, and clean. Staff is great.

Aug 17, 2022

Ladies in office very nice. Optical assistants were very professional and Doctor Russell was great. Spoke to me like a friend not like a stuff shirt normal Doctor. Highly recommend!

Aug 11, 2022

I always love going to doctors who remember you and treat you like a person and not a number.

Aug 10, 2022

Everyone in the office was wonderful to deal with. I felt like Dr. Russell was very knowledgeable and he took the time to make sure that we were taken care of. I would not hesitate to recommend this Eye Care Center to everyone.

Aug 8, 2022

The entire staff was friendly, attentive, knowledgeable, and professional. I really appreciate the quality care, great selection of glasses, and clean office. Dr. Russell to the time to fully explain his recommendations. I highly recommend East Tennessee Eye Care.

Aug 4, 2022

I like this office, the ladies are Great to work with and Dr. Russell is ok. LOL!

Aug 3, 2022

I like Dr. Russell. He is very easy to talk to and I value his opinion on situations with my eyes.

Aug 1, 2022

Everyone was so friendly and it was a great experience for my first ever eye appointment!

Jul 28, 2022

Great service and friendly staff

Jul 27, 2022

Everyone is very professional and friendly.

Jul 27, 2022

you all are great would not go any where else

Jul 23, 2022

Entire staff was friendly and helpful. First visit, but felt very comfortable.

Jul 21, 2022

I would never think of taking my kids anywhere else. Everyone here is so friendly and very helpful! I feel very confident that my kids are getting the absolute best care for their eyes here at East Tennessee Eye Care!!

Jul 20, 2022

Great service and very kind folks.

Jul 20, 2022

The office staff is so welcoming! Dr. Russell takes the time to get to know his patients and really makes sure they are equipped with the best!

Jul 20, 2022

A++ service. Everyone was so nice and I felt very comfortable!

Jul 7, 2022

I have had glasses since I was 6 years old, and I've not had a more positive experience than at East Tennessee Eye Care. I'm a huge fan of Dr. Russell, and I would recommend anyone who needs a new eyecare physician check him out immediately. Incidentally, he takes the eye insurance provided by the state of TN, for teachers and ETSU employees out there.

Jul 2, 2022

Very friendly staff and doctor

Jul 2, 2022

My appointment went great and the staff was very helpful.

Jun 30, 2022

Always enjoyable, very professional, large selection of frames and super helpful staff

Jun 25, 2022

Awesome staff and office!

Jun 22, 2022

Everybody is very nice and helpful .... doesn't seem over book because you don't have to wait forever to get seen by Dr. Russell. Heather is always helpful with helping you to pick out your glasses...

Jun 19, 2022

Quality of service is great.

Jun 18, 2022

Dr. Russell and his staff are competent, well-prepared, and friendly.

Jun 16, 2022

The whole staff is very friendly and very thorough. Great atmosphere!

Jun 5, 2022

Its always a great experience at ETN Eye Care, Dr. Russell and his staff are top notch and always very friendly. I would highly recommend to anyone!

Jun 4, 2022

I highly recommend Tennessee eye care for anyone in need of such services! They are beyond professional have state of the art equipment. Dr. Russell and his staff Are the best!!

Jun 2, 2022

The staff is absolutely amazing! I always feel so welcome and anything I need they are right on it!

May 28, 2022

The doctor and the staff are very friendly and caring.

May 23, 2022

Dr Russell and his staff are always excellent, would not trust my eyes to anyone else!

May 23, 2022

It was a very pleasant experience to get my eyes examined by great professionals,they made me feel very comfortable and the exam went well.Dr.Russell was very thorough and explained everything I needed to know.

May 21, 2022

Friendly and efficient. Know their trade.

May 19, 2022

Friendly staff and great service.

May 19, 2022

Awesome group of people very friendly an professional

May 18, 2022

Been going to Dr. Russell for years. I highly recommend him, very professional and easy going. His staff is great too and easy to talk to. He recommended me in the right direction when I had my LASIK and continues to give me the best care.

May 17, 2022

Dr. Russell is always very thorough with his exams and provides clear answers to all questions. His office equipment is state of the art which confirms his analysis and diagnosis. The staff is knowledgeable, attentive and friendly. Office location and hours are convenient.

May 16, 2022

East Tennessee Eye Care is a great choice for your eyes. The staff is very caring and go beyond to please their patients. They are what I would recommend as one of the best.

May 12, 2022

Very good experience. Highly recommended.

May 11, 2022

Very thorough visit. Took time with me

May 11, 2022

Always a great experience at my annual eye appointments!

May 11, 2022

Everyone in the office is so friendly, the doctor is informative as well as caring and you have such a wide variety of glasses to choose from.

May 5, 2022

Excellent eye exam and information!

May 5, 2022

The staff are always friendly and Dr. Russell is a gem. I have been going here for a while and would highly recommend them!

May 5, 2022

Always a very pleasant experience and very professional team of people!

May 4, 2022

Beyond excited to have found this office. Can’t wait to tell everyone I know about it!

Apr 28, 2022

Everyone is very helpful and pleasant to deal with.

Apr 28, 2022

As always , excellent service and very accurate prescription.

Apr 27, 2022

Great, efficient staff - Dr. Russell is very thorough and explains everything clearly!

Apr 23, 2022

My appt was right on time. They staff was very friendly and efficient.

Apr 21, 2022

Friendly staff and Dr. Russell is great.

Apr 20, 2022

Staff was very friendly & respectful to me. (Went to another facility to order glasses for work—nothing against the staff there, wanted inexpensive safety glasses).

Apr 16, 2022

Awesome people very nice, Greg is very much the best in the business. The office staff treats you like they have known you for years. The best eye doctor in town.

Apr 16, 2022

Second grade eye appointment. Dr. Russell made my child very comfortable while giving him an eye exam. I am an adult and also see Dr. Russell. Very satisfied with Dr. Russell and his staff!!!

Apr 14, 2022

Love this office, friendly and professional

Apr 13, 2022

I love Dr. Russell and his whole staff. They are great people to be around. They are very professional with a caring attitude. The services are quick and efficient.

Apr 13, 2022

Very attentive and professional staff

Apr 9, 2022

A trip to the doctor is usually not something one usually looks forward to. The staff at ETEC changes that feeling. The entire staff is so personal, but still maintain an air of professionalism, that it is almost like visiting family. I’m relatively new to Colonial Heights and I am so glad that I found East TN Eye Care.

Apr 7, 2022

Staff is very friendly. The doctor takes his time to explain everything and makes you feel at ease.

Apr 6, 2022

I always have a good experience when I visit your office. I have told a lot of people about how good you are .

Apr 6, 2022

Friendly, prompt, and thorough service.

Apr 2, 2022

Great family eye center. My kids love going and that makes it easy on mom. Dr really cares abpit his patients. Friendly staff and helpful too.

Mar 30, 2022

Fast, effective, carying, honest, great staff & selection. All around awesome

Mar 26, 2022

I love this office. Kind, professional, friendly staff. Excellent doctor. Highly recommend!

Mar 25, 2022

Dr. Russell has always been a professional and Competent doctor. He runs a friendly and Efficient office and has always been on top of The innovations and science of his profession.

Mar 21, 2022

I am waiting for you to email me the photos that were taken of my eye. I was told they were not available when I was checking out but that you would email them to me later that day. I have not yet received them. Email address: twokorts@gmail.com

Mar 19, 2022

Nice office, awesome staff, Dr. Russell is outstanding!!

Mar 17, 2022

Great atmosphere!!! From the moment you walk in, to when you walk out the door, everyone is friendly and professional! I won’t go anywhere else!!!

Mar 10, 2022

I love East TN Eye Care. I always appreciate their help and kindness while I am there.

Mar 10, 2022

Doctor and staff are great we love them thank you so much

Mar 3, 2022

Absolutely love the atmosphere and friendly people here. Dr. Russell is the best!!

Feb 23, 2022

Everyone at East Tennesse Eye Care are friendly, professional and helpful. They make sure that your eye care is their number one priority.

Feb 23, 2022

Great friendly staff & top notch care. This was my first visit and I was totally impressed.

Feb 21, 2022

The staff and doctor Greg Russell are a blast to visit. Always on time, friendly and great service. So glad we found them.

Feb 16, 2022

Great staff,professional and nice.I was treated welcomed.

Feb 14, 2022

Dr. Russell and his staff are so nice and make you feel comfortable. My kids love him he jokes and actually talks to them.

Feb 12, 2022

Dr. Russell and his staff are wonderful!

Feb 9, 2022

Very personable Doctor. Easy to talk to and very knowledgeable.

Feb 4, 2022

Everyone is very nice and professional 😊

Feb 3, 2022

Awesome people, very professional and super friendly. They take very good care of their patients.

Jan 27, 2022

Office is very clean and has a professional atmosphere. Staff is courteous, knowledgeable and informative! I never felt rushed and all my questions were answered.

Jan 26, 2022

The service from Dr. Russell and his staff has always been an excellent experience the last few years I have been to them

Jan 24, 2022

We always love coming to visit Dr Russell and staff. Everyone is so friendly and patient.

Jan 24, 2022

I have been a patient at East Tennessee Eye Care since Dr. Russell opened his practice here in Colonial Heights. I have always found him to be a very good Optometrist and have always been pleased with his care. His Opticians have always helped me find just the right frames for me and never too busy for a quick adjustment if needed. Dr. Russell has always had a very friendly, courteous and helpful staff as well. Interesting tidbit-he designed & decorated his beautiful office himself!

Jan 24, 2022

I highly recommend Dr Russell and his staff.

Jan 22, 2022

No long waiting, friendly staff. Overall pleasant experience.

Jan 20, 2022

Staff was friendly and helpful. Dr. Russel was knowledgeable and very personable. They played great music in the waiting room.

Jan 12, 2022

Best eye care office in the region!

Jan 10, 2022

Jennifer was awesome taking care of my insurance problem.

Jan 10, 2022

Before I left I made my son a eye appointment that's how awesome these people are and the 15 years I've been going to the eye doctor I've never seen the tests they do.

Jan 5, 2022

Always super helpful for our entire family. I love to sit and chat with Dr. Greg and the girls in the office and we are super appreciative of how they care for us.

Dec 29, 2021

Everybody at Dr. Russell’s office are so nice. I got in and out in a very short span of time. Thanks

Dec 25, 2021

Always excellent service and quick appointments.

Dec 24, 2021

Everyone is always friendly and does a great job from the numerous exams to helping to pick out frames.

Dec 21, 2021

Very personable and professional staff. Took care of all my needs in a relaxed environment. I highly recommend them.

Dec 19, 2021

Thank you seeing me so quickly and treating my condition! The entire staff is awesome.

Dec 16, 2021

Dr Russell and his staff are the best! I’m always greeted warmly, seen quickly and receive great treatment by Dr Russell and Heather. If you need sharper vision, go see them! Tell them I sent you!

Dec 9, 2021

Quality eye care. I've been coming to East Tennessee Eye Care for several years now and have always been satisfied with the care and friendly staff.

Dec 2, 2021

It's always a pleasure to come get my eyes checked and I love the people here so friendly and helpful!

Nov 17, 2021

Everyone in the office was very nice and helpful. I always appreciate that they are great with my children.

Nov 17, 2021

I would highly recommend to a friend. Knowledgeable, friendly, helpful staff.

Nov 13, 2021

Great group of Folks!! Super Friendly!!

Nov 13, 2021

ETEC provides great service. I've been going here since moving to Kingsport in 2019 and glad I found these great folks.

Nov 6, 2021

All team members are great to work with and very professional.

Oct 29, 2021

We are super impressed with Dr. Russell & his office. They got my entire family in-- quickly-- are all super kind & accommodating, and his prices are extremely reasonable. Can't wait to get our new glasses & contacts!

Oct 24, 2021

All staff members compassionately worked me into seeing Dr. Russell even though I had no appointment. I had something in my eye that was very painful and preventing me from decorating and preparing for my son’s wedding the next day. I had to wait only a little while, the bead was extracted, and I was able to help with what was a beautiful wedding. Thank you to all for such great care.

Oct 16, 2021

Very Professional and communications that are understandable. Choice on eye glass cost . They have the customer first always. Thanks for my Eye care. JM III

Oct 13, 2021

The entire staff was very friendly and helpful.

Oct 12, 2021

Everything was good Dr. Russell and his staff are great and the exam covers everything if anything is wrong the will find it.

Oct 5, 2021

Friendly and professional people!

Oct 4, 2021

Love, love, love my eye doctor!! You can tell he genuinely cares about us all as patients. My eye sight is horrible, and he takes all the extra steps to get my glasses to me as quickly as possible!!

Sep 27, 2021

I have been a patient of Dr. Russell since he first started practicing. He is always up to date in his treatment practices but also retains good common sense. I have always been worked in rapidly any time I had an eye issue, and truly believe he cares about my vision. He is great about explaining anything I have a question about. In all the years, I have never had a bad experience with him or his office and appointment times are always kept in a timely fashion. I truly appreciate Dr. Russell and his office.

Sep 25, 2021

My children have been coming here since their first needs for eye care years ago. We love Dr. Russell and the staff! Everyone is so friendly and helpful. I just became a patient myself as the older I get my eyes are aging as well 😬Ms. Heather is great at finding the perfect glasses for you.

Sep 20, 2021

Everyone was amazing and Dr. was really knowledgeable and friendly. He made my son feel comfortable enough to talk to. They also scheduled him in for an appointment in a very timely manner also.

Sep 18, 2021

Dr Russell and his staff are always very helpful and a pleasant to go and get a eye exam.

Sep 16, 2021

Everything was great keep doing what you guys are doing.

Sep 15, 2021

Dr. Russell and his staff always go above and beyond to meet the needs of the patients.

Sep 6, 2021

Dr. Russell is a knowledgable, friendly guy! Glad we are taking our whole family here!

Sep 5, 2021

I have been a patient of Dr. Russell for many years. My two youngest sons got their first glasses and contacts from East Tennessee Eye Care. The friendliness and service of the doctor and staff is very welcomed in these hectic times. I recommend them to everyone!

Aug 29, 2021

Thorough exam and friendly

Aug 19, 2021

Best eye exam I’ve had in TN!

Aug 19, 2021

Have been coming here for years will not go anywhere else everyone is great

Aug 19, 2021

I like being able to do my patient info online because it shortens my time in and out. The staff is always friendly and receptive but at the same time very professional !

Aug 18, 2021

Everyone was very accommodating!

Aug 15, 2021

I didn’t understand what I should expect after cataract procedure. Sounded like my vision would be worse than before. Maybe I missed something.

Aug 14, 2021

I had an emergency visit, they were able to fit me in same day. The members of the staff were very nice and took time to answer all my questions. You could tell the Dr. has a passion for what he is doing and makes sure everything is perfect

Aug 12, 2021

I had a lapse of a few years between eye check visits, but was treated like I had been there every year for my annual checkup.

Aug 7, 2021

I’ve been coming to East Tennessee eye Care for years. I have Never had a bad experience. Dr.Russell and his Team are very professional In the care we receive. They are like family. I would recommend Them to everyone.

Aug 5, 2021

You can’t go wrong coming to East Tennessee Eye Care. Their staff and Dr Russell are absolutely wonderful. They are caring, and extremely knowledgeable. They also are always smiling, and make you feel like a valuable customer. I’ve been going there for 22 years, and wouldn’t go anywhere else.

Aug 4, 2021

Everyone there is very friendly and helpful. You make an eye appointment very easy and pleasant.

Jul 29, 2021

The entire staff was friendly and very efficient. I was a bit nervous due to an issue I was having and they put me at ease .

Jul 28, 2021

Excellent care and information was provided by the staff.

Jul 23, 2021

Always very thorough with your exam. Never rushes you during your exam. The staff are very professional and helpful. Doctor Russell is our whole families doctor. He does an amazing job!

Jul 23, 2021

Staff is very friendly, very efficient, and knowledgeable. Definitely will recommend to friends and colleagues

Jul 22, 2021

All employees were very professional and all procedures from sign-in to sign-out went very smoothly. Thank you.

Jul 22, 2021

Excellent customer service.

Jul 22, 2021

I would recommend Dr. Russell to anyone who is looking to receive a great eye examination. If you are looking for a thorough eye checkup then you should make an appointment immediately.

Jul 16, 2021

First time and I was treated with smiles and very down to earth staff. Very friendly. Nice clean organized office. I was very impressed with the new technology they had in the office.

Jul 8, 2021

I'm so thankful for East Tennessee Eye Care! When I had an eye emergency, and my regular doctor was out of town, they fit me in that day and made me feel like I had been a patient for years. Wonderful, friendly staff and Dr. Russell has a great sense of humor. The care I received was excellent and my eye problem is cured. THANK YOU!

Jul 6, 2021

very satisfied with service

Jul 6, 2021

Staff was awesome! Would highly recommend!

Jun 19, 2021

One of the best eye Dr around been going to see him for a very long time

Jun 19, 2021

The best group of people EVER !!!..... Never have I had a bad experience with them....

Jun 13, 2021

Dr Russell and his staff provide a calm, confident, professional office environment.

Jun 11, 2021

Great service. Friendly people. Overall great experience.

Jun 4, 2021

Greg has the latest in machines and technology and stays abreast of new developments in vision care. Although I have to pay for it out of pocket, I love being able to go to the eye doctor without requiring dilation to get a great exam. Very well worth it to me!!!

Jun 3, 2021

The service and staff was as always excellent.

May 31, 2021

Very friendly, helpful & professional

May 28, 2021

Friendly and personable staff. Dr Russell is knowledgeable and relatable. Overall highly recommend.

May 27, 2021

Everyone is always so nice and go out of their way to help

May 26, 2021

The staff always makes you feel at home!

May 26, 2021

At East Tennessee Eye Care customer satisfaction and service are top priority! The staff is friendly, knowledgeable and ready to assist you. I was able to select frames for my new glasses within a few minutes with their assistance.

May 21, 2021

Courteous service and courteous staff! Very helpful!

May 20, 2021

Friendly and knowledgeable staff.

May 20, 2021

Everyone in this office is helpful and pleasant. I feel right at home with Dr Russell, he found my cataracts, referred me to a surgeon and taken care of in a couple of weeks.

May 18, 2021

Great employees. Very helpful with any questions.

May 13, 2021

They were kind and understanding. The doctor listened to me when I spoke, which was refreshing, and made me feel confident in his findings. My son will continue to go here for years to come!

May 12, 2021

Dr. Russell and his staff are very professional and timely. Their interaction makes an office visit time pass quickly.

Apr 24, 2021

Exemplary care and kind treatment by everyone -- as always! Thank you!

Apr 22, 2021

They were very nice very helpful and very patient with my son he is 5. It was his very first time at the eye doctor and was so scared an nervous and fighting a lot. They were amazing and I’m so happy and thankful that we are with them. They are amazing and I would recommend them to anyone and everyone!

Apr 15, 2021

Dr. Russell and the whole staff are very professional. They also have the compassion to help their clients understand each process they are going through.

Apr 10, 2021

The staff here are so nice and accommodating.

Apr 6, 2021

Great eye doctor who actually cares about his patients. Very down to earth and nice guy. The staff here is always very helpful.

Apr 5, 2021

Everyone is so nice & I feel that they care about my eye health.

Apr 1, 2021

Everyone was really nice and professional

Mar 31, 2021

Always professional and friendly.

Mar 29, 2021

We couldn’t have asked for a better experience! Everyone was so kind and helpful. We look forward to being patients at this practice. Thank you!

Mar 27, 2021

We couldn’t have asked for a better experience! Everyone was so kind and helpful. We look forward to being patients at this practice. Thank you!

Mar 27, 2021

Great staff....they take the time to insure all your needs are taken care of!!

Mar 25, 2021

Very efficient and friendly

Mar 18, 2021

Love this practice, the staff and Doc Russell!

Mar 18, 2021

We have been patients with Dr. Russell for 14 years and he has taken great care of us and identified a vision problem with our granddaughter that had gone undetected by our previous optometrist.

Mar 13, 2021

Everything was just great Kim

Mar 11, 2021

My first visit and I don’t plan on it being my last. Everyone was very friendly and helpful while still being professional. I rated my visit a 9, only because no one is perfect. E TN Eyecare came pretty darn close though. I would recommend them to anyone needing good eyecare in a low key but very professional atmosphere.

Mar 10, 2021

Excellent service! Very professional but personal at the same time (you're not just a number)!

Mar 10, 2021

Great experience , very informative visit

Mar 7, 2021

EXCELLENCE!!!!!!!! COURTEOUS

Mar 4, 2021

Very professional and excellent service.

Mar 2, 2021

Excellent staff. Fast friendly service

Mar 1, 2021

Was referred by a friend. Everyone in Eye Care was super pleasant. Made visit very comfortable.

Feb 23, 2021

Super friendly staff and absolutely no wait time to be seen. Dr is on point and treats you like a person instead of a client, great atmosphere #1 eye doctor in the tri-cities!!

Feb 20, 2021

Great staff, everyone is very friendly.

Feb 13, 2021

EVERYONE THERE IS FRIENDLY AND HELPFUL.

Feb 11, 2021

Great eye examine. Dr. Russell is very knowledgable and thorough in his patient care. I have been going to him for years and have always felt that he is the best !

Feb 10, 2021

Everyone at the east Tennesse eye are great, professional, knowledgeable and friendly. Heather was very helpful and friendly. We love the care we receive.

Feb 10, 2021

A great place to be SEEN! The staff are friendly & knowledgable & Dr Russell very personable & knows how to give you the best service. Goes beyond expectations to resolve issues.

Feb 9, 2021

Always helpful and kind!

Feb 6, 2021

Always a good and pleasant appointment! Been a patient of Dr Russell’s since I was in 8th grade, while he was still in the Walmart office. About 21 years ago! Wouldn’t want to see anyone else!

Feb 3, 2021

Dr Greg is wonderful as well as his staff! Highly recommend them!

Feb 1, 2021

Very professional and friendly service.

Jan 22, 2021

Always friendly and smiling 😃 tech here...great service and no way can you get a better experience from your optometrist than Dr. Russell, he is very thorough.

Jan 14, 2021

Awesome Doctor and staff.

Jan 13, 2021

I’ve pretty much been a life-long customer of East Tennessee Eye Care. All of their staff, including Dr. Russell, are extremely friendly, efficient and knowledgeable. I’ve never had one single issue with them in all my years, and I would highly recommend them to anyone in the Tri-Cities area.

Jan 10, 2021

Very little wait time. Very friendly and professional staff. The most modern equipment. A caring doctor who talks to you like a person not a number.

Jan 6, 2021

Always professional always friendly. I just feel very comfortable and supported here!

Dec 31, 2020

Wonderful office staff and Dr Russell is one of the the best eye doctors in this area. My daughter and I both have received excellent care here. Great selection of eye glasses to choose from and the staff takes the time to find exactly what you want/need.

Dec 30, 2020

I wouldn't go to anyone else. Dr. Russel has been my families eye doctor for years, the only one I trust. He truly cares about his patients. Thanks to him and all his staff.

Dec 24, 2020

Always trust what Dr. Russell tells me ,I believe he has our wellbeing in mind when he checked my eyes. I wouldn't trust anyone else. Thanks for taking care of Anne and Myself.

Dec 24, 2020

Dr. Russell and his staff are the best.

Dec 24, 2020