Dr. Gregory C. Russell

Dr. Gregory C. Russell

Star Star Star Star Star 234 Reviews

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Reviews

StarStarStarStarStar Dr. Russell and all of his staff always do a gr... —    (Patient since 2014)

Dr. Russell and all of his staff always do a great job and will explain whatever you do not understand.


StarStarStarStarStar My office visit was great.They got me into the ... —    (Patient since 2018)

My office visit was great.They got me into the office within 2 hours of my call with an eye problem


StarStarStarStarStar Always nice ,courteous, helpful —    (Patient since 2014)

Always nice ,courteous, helpful


StarStarStarStarStar Second visit was awesome —    (Patient since 2018)

Greg and his team are awesome. They are thurough and explain everything. The office is very nice and updated with State of the are equipment. I would recommend them to everyone.


StarStarStarStarStar Dr Russell, and his staff are top notch.  —    (Patient since 2014)

Dr Russell, and his staff are top notch. They are very friendly caring people. I wouldn’t trust my eyes to anyone but Dr Russell. My whole family goes here. I have recommended many people to him. Keep up the great work, God bless you all.


StarStarStarStarStar Dr Russell and his staff are fantastic. They ha... —    (Patient since 2014)

Dr Russell and his staff are fantastic. They have always taken care of my needs. If you are looking for a great group to care for your eyes then give them a try. You will love them as much as I do. I travel 1000 miles from Minnesota to see them. Thank you for taking care of my eye care needs. You are the best!


StarStarStarStarStar Excellent experience feel like family —    (Patient since 2014)

Excellent experience feel like family


StarStarStarStarStar Great 2CU —    (Patient since 2019)

My son is special needs and the whole staff did a great job at explaining each step and working with him to choose glasses. When we couldn't fine red frames in his size the staff worked to keep him calm and redirected him to alternatives and complimented on the ones he finally reluctantly choose. Good experience!!


StarStarStarStarStar East Tennessee Eye Care is awesome! I’ve been ... —    (Patient since 2017)

East Tennessee Eye Care is awesome! I’ve been going to ETEC for the past 2 years and Dr Russell has been great as well as all of his staff.


StarStarStarStarStar ETC review  —    (Patient since 2018)

Everyone at East Tennessee Eye care are awesome, very friendly and professional. Thank You all!


StarStarStarStarStar Always a great, thorough Dr. —    (Patient since 2015)

Always a great, thorough Dr.


StarStarStarStarStar Great people! Very clean office and everyone is... —    (Patient since 2018)

Great people! Very clean office and everyone is so friendly and a lot of options to choose from with the glasses.


StarStarStarStarStar My visit was exceptional! It went quickly, frie... —    (Patient since 2014)

My visit was exceptional! It went quickly, friendly and helpful staff! I always let them pick my frames cause they are GREAT at it! Thank you so much!


StarStarStarStarStar My visit was splendid as usual. Exemplary prof... —    (Patient since 2014)

My visit was splendid as usual. Exemplary professionals providing caring and stellar service. Thank you!


StarStarStarStarStar Great friendly staff. Knows what they’re doing —    (Patient since 2014)

Great friendly staff. Knows what they’re doing


StarStarStarStarStar I love Dr. Russell's office. ... —    (Patient since 2015)

I love Dr. Russell's office. No only is Dr. Russell helpful and Friendly but the staff is also helpful and friendly. I always feel welcome.


StarStarStarStarStar Very pleased with the service provided. —    (Patient since 2019)

Very pleased with the service provided. Everyone was very nice.


StarStarStarStarStar Great Service —    (Patient since 2016)

The Doctor and the staff make the experience enjoyable. The attmosphere is relaxed and happy. I never thought going to any Doctor would be fun. But the Doctor and amazing staff make the experience easy. They are quick to answer any quesions on insurance. Friendly conversation as they do your preliminary exam.


StarStarStarStarStar A wonderful crew with a fun loving , upbeat vib... —    (Patient since 2019)

A wonderful crew with a fun loving , upbeat vibe!!! Thank you for taking good care of my eyes!!


StarStarStarStarStar Always thorough care and everyone treats you gr... —    (Patient since 2016)

Always thorough care and everyone treats you great.


StarStarStarStarStar Great office. Greg is awesome. Everyone so frie... —    (Patient since 2016)

Great office. Greg is awesome. Everyone so friendly yet professional.


StarStarStarStarStar Great group of people to work with!!! Would not... —    (Patient since 2014)

Great group of people to work with!!! Would not go to another eye dr!!


StarStarStarStarStar Very nice people and explained everything. —    (Patient since 2019)

Very nice people and explained everything.


StarStarStarStarStar Great staff, great doctor. So good with my ki... —    (Patient since 2019)

Great staff, great doctor. So good with my kids and myself


StarStarStarStarStar Everyone at the office is always kind, consider... —    (Patient since 2015)

Everyone at the office is always kind, considerate and thoughtful. They are welcoming and make, what can be an anxious experience, very comfortable. I always appreciate the way they work with me to make feel at ease.


StarStarStarStarStar 5 plus STAR APPROVAL —    (Patient since 2016)

Wonderful office staff and I would not go to anyone else but Dr. Russell.


StarStarStarStarStar Absolutely love everyone in Dr. Russell's offic... —    (Patient since 2014)

Absolutely love everyone in Dr. Russell's office....Excellent service, friendly atmosphere, reccomend him to everyone....


StarStarStarStarStar Dr Russell and his team are always awesome.  —    (Patient since 2014)

Dr Russell and his team are always awesome.


StarStarStarStarStar very friendly staff, advanced technology in eye... —    (Patient since 2015)

very friendly staff, advanced technology in eye care, always helpful in every way. I would recommend them to anyone!


StarStarStarStarStar Love Dr. Russell & all his staff! They provide... —    (Patient since 2015)

Love Dr. Russell & all his staff! They provide excellent service & care.


StarStarStarStarStar  —    (Patient since 2018)

I was a little nervous in this appointment because Mason is three. But the care of all of the staff made this experience a wonderful one. Mason was alittle bit upset but they were all so good to him and afterward he cried because he didn't need glasses. I will definitely come back and also refer others.


StarStarStarStarStar Excellent as always! Friendly and knowledgeabl... —    (Patient since 2014)

Excellent as always! Friendly and knowledgeable staff.


StarStarStarStarStar Great office! —    (Patient since 2016)

***** That’s 5 stars for all the people I saw or dealt with at Dr Russell’s office. I was seen promptly and glasses were my main concern. However, he found issues with my eyes that may cause the problem. His staff is great! Good moods/personality even late in the day. Easy to recommend this well-run office group.


StarStarStarStarStar ALWAYS A GOOD EXPERIENCE. VERY PROFESSIONAL. —    (Patient since 2014)

ALWAYS A GOOD EXPERIENCE. VERY PROFESSIONAL.


StarStarStarStarStar Awesome staff!!! I will definitely refer my fr... —    (Patient since 2018)

Awesome staff!!! I will definitely refer my friends and family.


StarStarStarStarStar First office appointment —    (Patient since 2018)

It was the first in office eye exam for Charlie. The staff worked well with a precocious 4yr old. His experience will leave him unafraid and willing to go again. Thank you for that.


StarStarStarStarStar Great experience —    (Patient since 2016)

My son always has a great experience when he visits for his eye exams. The staff is great with children.


StarStarStarStarStar Great experience  —    (Patient since 2018)

Everyone was very friendly and helpful. This was my sons first time getting an eye exam, and the staff was great while working with him.


StarStarStarStarStar I have had Dr. Russell as an optometrist for a ... —    (Patient since 2015)

I have had Dr. Russell as an optometrist for a few years now and I have nothing but the upmost respect for him. Whether it is solving a medical issue, eye exam, being professional or trying to save you money Dr. Russell is the best I have experienced.


StarStarStarStarStar Thank you guys for taking very good care of me.... —    (Patient since 2018)

Thank you guys for taking very good care of me. I love my new glasses. You also helped me understand the genetic disorder I have in my eyes. I have told everyone about y'all and the amazing job y'all do.


StarStarStarStarStar Great atmosphere and great down to earth people!! —    (Patient since 2018)

I absolutely love this place, Dr. Russell and his staff. I had my first eye appointment ever and ended up needing glasses. They all took the time to help me pick the perfect pair!


StarStarStarStarStar Excellent professional service —    (Patient since 2018)

Excellent professional service


StarStarStarStarStar Great with kids!! —    (Patient since 2018)

This was my daughter’s first eye exam. Dr. Russell and his staff made the experience fun and educational for her. Their demeanor and extra care in explaining the process to her, made her feel very at ease. I would highly recommend East Tennessee Eye Care did both adults and children!!


StarStarStarStarStar Excellent Service  —    (Patient since 2018)

The staff at were very friendly and efficient. Dr Russell was very knowledgeable and thorough. As a new patient, he and the staff made me feel welcome and at ease. I would highly recommend East Tennessee Eye Care!!


StarStarStarStarStar Dr.Russell and staff is outstanding. —    (Patient since 2014)

Dr.Russell and staff is outstanding.


StarStarStarStarStar Very friendly. I would give this place and staf... —    (Patient since 2018)

Very friendly. I would give this place and staff a 5 star rating.


StarStarStarStarStar  —    (Patient since 2018)

Dr. Russell was an excellent optometrist. He was very knowledgeable about what was going on with my eyes. I was really impressed with my visit and will definitely go back.


StarStarStarStarStar I had a great experience.  —    (Patient since 2018)

I had a great experience.


StarStarStarStarStar Great experience!  —    (Patient since 2018)

I had a great experience. Everyone was so nice and helpful. Dr. Russell was very professional. I have already recommended him to my friends and family.


StarStarStarStarStar Dependable, and Knowledgeable —    (Patient since 2016)

i needed to see Dr Russell , unexpectedly, and was seen same day. Great , fast, dependable service. Thanks so much. Anne Gilreath


StarStarStarStarStar Great experience. Got me in quick and updated m... —    (Patient since 2015)

Great experience. Got me in quick and updated me prescription.


StarStarStarStarStar Dr. Russell and staff are really great people. ... —    (Patient since 2014)

Dr. Russell and staff are really great people. I'm very pleased with their service.


StarStarStarStarStar Dr. Russell for numerous years always gets my ... —    (Patient since 2016)

Dr. Russell for numerous years always gets my prescription perfect.


StarStarStarStarStar My experience with East Tennessee Eye Care was  —    (Patient since 2018)

My experience with East Tennessee Eye Care was very successful. Dr. Russell is an excellent optometrist! And the staff are very friendly and knowledgeable! I highly recommend Dr. Russell!


StarStarStarStarStar Great friendly staff. I always feel welcome —    (Patient since 2015)

Great friendly staff. I always feel welcome and It don't take half a day for an eye doctor appointment.


StarStarStarStarStar Great staff and eye check experience. Thanks fo... —    (Patient since 2014)

Great staff and eye check experience. Thanks for taking the time with our special needs child. You truly made it a great experience for him.


StarStarStarStarStar I appreciate everyone being friendly and on top... —    (Patient since 2014)

I appreciate everyone being friendly and on top of things!


StarStarStarStarStar Awesome Service and everyone super nice. THANK... —    (Patient since 2018)

Awesome Service and everyone super nice. THANK YOU!!!


StarStarStarStarStar Highly Recomend Dr. Russell and Team —    (Patient since 2014)

I have been with Dr. Russell from the day he started his profession. He is very professional and does a great job explaining the process he uses to help my vision. The whole team treats you like family and very professional. I would highly recommend Dr. Russell to all people that want a great service. You will not be sorry for trying Dr. Russell and his team. They have a great choice and quality of glasses and contacts.


StarStarStarStarStar This was our first visit and I have never felt ... —    (Patient since 2018)

This was our first visit and I have never felt more at home at an eye dr than I did here. He was very thorough when explaining about my daughters eye exam results. He never rushed us to get to the next patient. It’s nice when you feel like you are important and not just a number. The staff was incredible and went out of their way to make you feel welcome.


StarStarStarStarStar Highly recommend Dr. Russell and his staff —    (Patient since 2018)

We had a wonderful visit! Exam was very thorough. Nursing staff was friendly, Dr. Russell was knowledgeable and our appointments went smoothly.


StarStarStarStarStar Excellent. Couldn’t do anything any better  —    (Patient since 2015)

Excellent. Couldn’t do anything any better


StarStarStarStarStar Outstanding optometry office! —    (Patient since 2015)

Dr. Gregory Russell provides exceptional optometric care. He is very knowledgeable, professional, and truly cares about his patients. He is very easy to talk to and will give you honest and helpful answers. His staff is also very professional and friendly. The ladies who help you with getting new glasses are wonderful. I am really happy to have Dr. Russell as my optometrist, and I have great confidence in his care.


StarStarStarStarStar Wonderful office! Very efficient and knowledgea... —    (Patient since 2018)

Wonderful office! Very efficient and knowledgeable staff.


StarStarStarStarStar We loved this office! Everyone was so friendly ... —    (Patient since 2018)

We loved this office! Everyone was so friendly and helpful from check-in to check-out. The staff was fantastic with my 6 year old daughter. We will definitely be back and highly recommend this office.


StarStarStarStarStar Very pleased with my visit. —    (Patient since 2018)

Very pleased with my visit.


StarStarStarStarStar Wonderful place to get your eye care.  —    (Patient since 2017)

Wonderful place to get your eye care. Super friendly staff!


StarStarStarStarStar Awesome group —    (Patient since 2017)

Everyone was so nice and eager to explain and help out. Patience is a virtue that not all have but this office has the most patience with lil ones and was so greatly appreciated. Thank you for a wonderful experience for my lil one.


StarStarStarStarStar Best Eyecare Professional bar none. —    (Patient since 2014)

I have known Dr Russell since his son was in first grade. He is very professional, he takes the time to get to know his patients. He explains your needs in plain English that you can understand. His staff are knowledgeable and very friendly. They are always smiling and make you feel important to them. I made the mistake of going to another eye care professional, I came running back to Dr Russell. I highly recommend Dr Russell, and all the staff here at East Tennessee Eyecare.


StarStarStarStarStar we are very pleased with the quality of care we... —    (Patient since 2017)

we are very pleased with the quality of care we receive here.


StarStarStarStarStar Dr. Russell is an amazing! I would highly rec... —    (Patient since 2014)

Dr. Russell is an amazing! I would highly recommend him to anyone needing to have an excellent eye examine!


StarStarStarStarStar Friendly staff, on time and all questions answe... —    (Patient since 2014)

Friendly staff, on time and all questions answered.


StarStarStarStarStar Dr. Russell has been my Dr, for years. His prof... —    (Patient since 2014)

Dr. Russell has been my Dr, for years. His professionalism is unparalleled. He is very good and always listens to my concerns. He answers all my questions and his staff are great. If you are looking for a dependable eye doctor who will always tell you the truth and provide excellent care, I highly recommend him. My daughter and grand children are patients of him also and he is great with them especially since one of them is artistic. You can't go wrong with him.


StarStarStarStarStar Great people here. Always very helpful and trea... —    (Patient since 2015)

Great people here. Always very helpful and treat you like family


StarStarStarStarStar Thank you so much to the staff at East Tennesse... —    (Patient since 2018)

Thank you so much to the staff at East Tennessee eye care. Dr. Russell has a great sense of humor and is great at his job! Heather and Karen took their time helping me decide on the best frames for my face:) I really appreciated the personal care from the entire staff and I will be a patient for life!!


StarStarStarStarStar Great place to go for eye care. —    (Patient since 2018)

Everyone at Tennessee Eye Care is awesome, extremely friendly and very thorough from the eye exam to picking out frames.


StarStarStarStarStar Dr. Russell and his entire staff always help me... —    (Patient since 2018)

Dr. Russell and his entire staff always help me to feel welcome and comfortable. They are a wonderful group and offer excellent eye care.


StarStarStarStarStar Service is excellent. Not a pressure job on th... —    (Patient since 2014)

Service is excellent. Not a pressure job on the glasses. Client's satisfaction is their goal. PS. Not dilating your eyes for exam is well worth the small extra out of pocket cost.


StarStarStarStarStar Dr.Russell and his staff are always great to wo... —    (Patient since 2015)

Dr.Russell and his staff are always great to work with!


StarStarStarStarStar My husband and I both had a eye appointment wit... —    (Patient since 2018)

My husband and I both had a eye appointment with Dr. Russell just for a check up it had been a while. We both had a great check up the whole staff was friendly and personable to us. I would highly recommend East Tennessee eye Care...Dr. Russell Thank you ! For having a great personality and taking time with us. We didn’t feel like we was just another patient you made us feel like family.


StarStarStarStarStar  —    (Patient since 2015)

Great office staff. Dr. Russell is great.


StarStarStarStarStar Very professional service from the Dr. and the ... —    (Patient since 2015)

Very professional service from the Dr. and the staff thanks. Lee


StarStarStarStarStar Best eye exams ever...everyone very professiona... —    (Patient since 2015)

Best eye exams ever...everyone very professional.


StarStarStarStarStar The absolute best!! —    (Patient since 2018)

Dr Russell and the ladies in this office are the absolute best. I won’t go anywhere else. They take the time to talk with you and make sure you understand everything. If you’re looking for an eye doctor, then East Tennessee Eye Care in Kingsport, is the place.


StarStarStarStarStar my appointment —    (Patient since 2018)

All of the staff were professional and great .


StarStarStarStarStar As always our experience at East Tennessee Eye ... —    (Patient since 2018)

As always our experience at East Tennessee Eye was great. Dr Russell is the best!


StarStarStarStarStar Excellent exam, friendly and informed doctor.  —    (Patient since 2018)

Received a very thorough exam from a friendly and informed doctor! I was impressed and would recommend him to anyone that needs eye care.


StarStarStarStarStar The staff is welcoming and knowledgable. I quic... —    (Patient since 2016)

The staff is welcoming and knowledgable. I quickly filled out my information and gave my insurance cards. Everyone works as a team. I was taken to a room where a staff member did my preliminary steps such as checking my glasses and dialating my eyes . i was given a complete exam by Dr. Russell who answered all my questions. I found the website user friendly. And i was impressed that the hours of the practice also includes an evening. Giving patients an options. I had been referred by a friend when i was disappointed by my previous Optometrist . i refer Dr. Russell and his staff to my family and friends.


StarStarStarStarStar Dr. Russell and his staff are wonderful!! I wou... —    (Patient since 2014)

Dr. Russell and his staff are wonderful!! I would give them 5+ rating!!!


StarStarStarStarStar Love this place!  —    (Patient since 2018)

Everyone is so nice and the Dr is the BEST! This is my new favorite eye Dr!


StarStarStarStarStar Visit —    (Patient since 2014)

I walked in and got an appointment right then. The staff is friendly and knowledgeable. I recommended this office to a coworker as well.


StarStarStarStarStar  —    (Patient since 2016)

Visits to Dr. Russell's practice are always a positive experience


StarStarStarStarStar Patricia Hartsock  —    (Patient since 2015)

I would like to see more designer glasses.


StarStarStarStarStar Dr Russel was so helpful to my son and myself. ... —    (Patient since 2018)

Dr Russel was so helpful to my son and myself. His staff and him went out of their way to make my son feel very comfortable as this was his first eye exam and ended up needing glasses. We are so thankful to have found this office and will rely on their expertise in the future as we ty to correct my sons vision.


StarStarStarStarStar Great as always!!!!!!!!!!!!!!!! —    (Patient since 2015)

Great as always!!!!!!!!!!!!!!!!


StarStarStarStarStar The staff is very helpful and go the extra mile... —    (Patient since 2014)

The staff is very helpful and go the extra mile to save you money. Friendly atmosphere.


StarStarStarStarStar Very professional office! From front desk to th... —    (Patient since 2017)

Very professional office! From front desk to the Doc. I would highly recommend East Tennessee Eye Care.


StarStarStarStarStar Great place  —    (Patient since 2017)

First time there for my daughter and everything was great!! Also have great employees


StarStarStarStarStar My husband and I have been a patient of Dr.Russ... —    (Patient since 2015)

My husband and I have been a patient of Dr.Russell for many years,the service is great, staff is friendly, they are all professional and know their stuff! I would highly recommend to anyone to try them, I don’t think you will be disappointed st all!


StarStarStarStarStar Words fail me —    (Patient since 2015)

Dr Russell and staff are knowledgable, courteous, and dedicated. They take their time to assess your needs and answer any questions. I've never been kept waiting more than 10-15 minutes past my scheduled appointment time and appointments aren't scheduled every 5 minutes as is common at any other medical facility. Over the past 20+ years as a patient, I've never had anything but an excellent experience here. I've recommended him you many people and will continue to do so.


StarStarStarStarStar Love the entire staff. Very attentive & extreme... —    (Patient since 2014)

Love the entire staff. Very attentive & extremely knowledgeable.


StarStarStarStarNo Star I have been going to this office for about 6 ye... —    (Patient since 2014)

I have been going to this office for about 6 years now. They are very good to work with and timely in the appointments and services.


StarStarStarStarStar Everyone is so friendly and helpful.  —    (Patient since 2016)

Everyone is so friendly and helpful. I was amazed that the practice set up my eye surgery so quickly for me and will be seeing me the day after each surgery instead of driving downtown. Dr. Russell is kind, knowledgeable and caring. All the staff is also very helpful and kind. Thank you for taking care of my eye health.


StarStarStarStarStar Dr. Russell and his staff are very professional... —    (Patient since 2014)

Dr. Russell and his staff are very professional and friendly


StarStarStarStarStar Everyone here is wonderful! My oldest 2 kids ha... —    (Patient since 2017)

Everyone here is wonderful! My oldest 2 kids have been coming here for years and just recently added my 5 yr old as a patient. The whole staff was great with him And went out of their way to make it a fun visit for him and make him a happy boy!


StarStarStarStarStar Yearly Eye Exam —    (Patient since 2017)

Very friendly and helpful staff. Enjoyable visit.


StarStarStarStarStar Long time customer  —    (Patient since 2014)

Got exceptionally good service as always! I do and would highly recommend your services to anyone seeking eye care!


StarStarStarStarStar Fantastic service. I think your employees go ou... —    (Patient since 2014)

Fantastic service. I think your employees go out of their way make your visit pleasant.


StarStarStarStarStar Great friendly staff Dr Russel was amazing with... —    (Patient since 2017)

Great friendly staff Dr Russel was amazing with our daughter.


StarStarStarStarStar Great Eyecare! —    (Patient since 2014)

I always want to make sure that my eyes get the best care possible, and I trust Dr. Russell and his great staff!


StarStarStarStarStar unhappy with my former eye doctor, I made a app... —    (Patient since 2017)

unhappy with my former eye doctor, I made a appt with Dr. Russell. I can say that I was very please with the Dr Russell and the entire staff at east tn eye care......highly recommend them.


StarStarStarStarStar Wonderful doctor and staff. Feels very comfort... —    (Patient since 2014)

Wonderful doctor and staff. Feels very comfortable.


StarStarStarStarStar As always, Dr. Russell and his staff go above a... —    (Patient since 2017)

As always, Dr. Russell and his staff go above and beyond to make you feel comfortable. They are a compassionate and caring team and he couldn't have a better staff to represent him. Our daughter has ADHD and HFA and they have always made her feel comfortable, taking the extra time to make sure she is feeling safe and that her glasses are functioning properly. I highly recommend the services of East TN Eye Care and Dr. Russell!


StarStarStarStarStar I have referred both friends and co-workers to ... —    (Patient since 2015)

I have referred both friends and co-workers to your practice. Everyone is very friendly and caring, great practice!


StarStarStarStarStar Wonderful staff from start to finish.  —    (Patient since 2017)

Wonderful staff from start to finish.


StarStarStarStarStar  —    (Patient since 2017)

The staff was very nice and friendly and Dr Russell was so pleasant with a great personality! I was very comfortable for my first visit. Good environment!! I would definitely recommend them!


StarStarStarStarStar  —    (Patient since 2017)

Everyone was so nice to me and very professional. Dr. Russell treated me like he's always known me even though I was a new patient.


StarStarStarStarStar  —    (Patient since 2017)

I thought everything was fine. If glasses work out like I think they will it will be great for me.


StarStarStarStarStar Absolutely hands down the best care I've receiv... —    (Patient since 2015)

Absolutely hands down the best care I've received from any doctor in general! Staff is very kind and helpful, not a long wait, doctor actually makes you feel comfortable and happy! Keep up the great work guys! My daughter went in feeling so insecure about glasses and walked out more confident than ever!


StarStarStarStarStar Very nice staff and enjoyed my visit. —    (Patient since 2017)

Very nice staff and enjoyed my visit.


StarStarStarStarStar This was the best optometrist visit I have ever... —    (Patient since 2017)

This was the best optometrist visit I have ever had. I felt comfortable asking questions, and I felt like the doctor knew what he was doing. Overall 10 out of 10 would recommend.


StarStarStarStarStar Very pleasant staff. Very thorough exam. Greg R... —    (Patient since 2016)

Very pleasant staff. Very thorough exam. Greg Russell is awesome. He is spot on with his diagnoses and his solutions. He explains easily and understandably. I am extremely happy and confident in Greg Russell.


StarStarStarStarStar Excellent service & the staff is wonderful! —    (Patient since 2015)

I absolutely love Dr. Russell & his staff. They provide excellent customer service!


StarStarStarStarStar I have gone to Dr. Russell since he was at Wal-... —    (Patient since 2017)

I have gone to Dr. Russell since he was at Wal-Mart. I went with him when East Tennessee Eyecare opened. He has always been great, very professional and friendly.


StarStarStarStarStar Excellent and very professional care with quite... —    (Patient since 2017)

Excellent and very professional care with quite friendly and competent staff. It was a pleasurable experience for me!


StarStarStarStarNo Star Nice. —    (Patient since 2014)

I am thrilled you are starting to accept appointments online. I know there are some kinks to work out - but in my position (working nights) it will be awesome.


StarStarStarStarStar  —    (Patient since 2014)

Dr Russell and his staff are the best and the friendliest group of people to be around!


StarStarStarStarStar Dr. Russell has up to date equipment to make yo... —    (Patient since 2014)

Dr. Russell has up to date equipment to make your exam go smoothly and with ease. Friendly staff, knowledgeable with operating equipment, and giving accurate results with examination. Always takes their time with each patient on a personal level.


StarStarStarStarStar Internet links —    (Patient since 2017)

I rarely fill out reviews as they cause more requests for additional review. However, I am impressed with the links to billing, appointments, and adding the appointments to my calendar. Great Job!


StarStarStarStarStar My Eye people —    (Patient since 2015)

You are treated like family here. I always laugh everyone is so fun and truly care about you and your eyes as well as being highly professional and confident.


StarStarStarStarStar Great eye doctor. —    (Patient since 2017)

Very friendly and efficient staff. Left work for my appointment and was able to get back to work in half the time I thought it would take. Very pleased with my experience


StarStarStarStarStar Very professional and took all the required ste... —    (Patient since 2017)

Very professional and took all the required steps to give me a thorough eye exam very pleased.


StarStarStarStarStar Excellent Full-service Eye Clinic —    (Patient since 2015)

I thought the front desk and support staff were excellent. Dr. Russell is top notch.


StarStarStarStarStar Great service and I didn't have to wait all day... —    (Patient since 2015)

Great service and I didn't have to wait all day to see the Doctor


StarStarStarStarStar Very nice staff and friendly.....they will cont... —    (Patient since 2017)

Very nice staff and friendly.....they will continue to stay our eye dr..


StarStarStarStarStar I will definitely be back. All three of my chi... —    (Patient since 2017)

I will definitely be back. All three of my children have been to East Tennessee Eye Care. The smiles and care shown by all of the staff and doctor really makes you feel cared for. My boys, ages 13 and 17, talked about the friendliness of the staff and the doctor after we left. If you're looking for a great eye care place, you will find it at East Tennessee Eye Care!!


StarStarStarStarStar This was my first time there and the whole staf... —    (Patient since 2017)

This was my first time there and the whole staff made my visit remarkable


StarStarStarStarStar Always a pleasure to see and work with the staf... —    (Patient since 2014)

Always a pleasure to see and work with the staff at East Tennessee Eye Care


StarStarStarStarStar Awesome service.very professional and informat... —    (Patient since 2015)

Awesome service.very professional and informative.


StarStarStarStarStar Best eye doctor in Kingsport —    (Patient since 2014)

Always a pleasure to come for my eye exam. The employees are friendly, kind, and professional. They make you feel like a valuable client. I recommend all my friends to Dr Russell. He is wonderful, takes time to listen to your concerns, and get to know you.


StarStarStarStarStar Dr. Russell is a wonderful and very personable ... —    (Patient since 2017)

Dr. Russell is a wonderful and very personable doctor. He is also genuinely caring. The staff is also very friendly.


StarStarStarStarStar Awesome staff and excellent physician! Facilit... —    (Patient since 2015)

Awesome staff and excellent physician! Facility is well kept and fashionable ~ great select!


StarStarStarStarStar Very friendly staff and a great environment. —    (Patient since 2017)

Very friendly staff and a great environment.


StarStarStarStarStar Great experience. I work with my peripheral vi... —    (Patient since 2014)

Great experience. I work with my peripheral vision and the glasses prescribed keeps all focal length in clear view.


StarStarStarStarStar Above and Beyond —    (Patient since 2014)

Thank you so much for getting us in again on such short notice! You always take good care of us. We highly recommend you to anyone who wants that doctor that is willing to listen and go that extra mile!


StarStarStarStarNo Star Great doctor and staff. I will never go back to... —    (Patient since 2014)

Great doctor and staff. I will never go back to the big office guys. Greg and staff will spoil you with their service.


StarStarStarStarStar This was the best eye experience I have ever ha... —    (Patient since 2014)

This was the best eye experience I have ever had! Dr. Russell is an amazing doctor and makes sure you have a thorough exam.


StarStarStarStarStar Friendly , courteous staff .  —    (Patient since 2014)

Friendly , courteous staff .


StarStarStarStarStar Always enjoy my visits at East Tennessee Eye Ca... —    (Patient since 2014)

Always enjoy my visits at East Tennessee Eye Care. Was worked in at the last minute, everyone was very accommodating.


StarStarStarStarStar  —    (Patient since 2017)

It was great people was nice and friendly need more people like that


StarStarStarStarStar Strongly recommend this eye doctor —    (Patient since 2014)

Awesome eye care office. From the office staff, techs and doctor. Very friendly, professional, knowledgeable and helpful.


StarStarStarStarStar Great service, staff is very friendly.  —    (Patient since 2014)

Great service, staff is very friendly.


StarStarStarStarStar Always friendly and professional services given... —    (Patient since 2015)

Always friendly and professional services given by Dr.Russell and his staff!


StarStarStarStarStar I Needed Contacts in a Hurry —    (Patient since 2014)

I have been a patient of Dr. Gregory C. Russell for almost 10 years. He is always energetic, informative—letting me know what is new in eyewear and contacts—and curious about what brings me in to see him in the first place. He and his team have bent over backwards to help me out of a jam, when I needed contacts in a hurry for a last-minute speaking engagement. I'm here to stay.


StarStarStarStarStar East Tennesse Eye Care Is Simply The Best —    (Patient since 2016)

We highly recommend East Tennessee Eye Care. Dr. Russell and his staff are second to none. They are always friendly, patient, and professional.


StarStarStarStarStar Great place and great people!!!  —    (Patient since 2016)

Great place and great people!!!


StarStarStarStarStar Dr Gregory and his staff are very knowledgeable... —    (Patient since 2016)

Dr Gregory and his staff are very knowledgeable about the latest procedures and equipment. The office staff and Dr Gregory are professional and also down to earth. You feel completely at ease. Dr Gregory explained every thing he was doing, what he found and what he needed to do to correct any problems. Great selection of frames to choose from as well. This is someone we would highly recommend.


StarStarStarStarStar Great reminders.In this busy and fast paced wo... —    (Patient since 2014)

Great reminders. In this busy and fast paced world now I appreciate these reminders.


StarStarStarStarStar Great place for eye care. —    (Patient since 2016)

Thanks Dr. Gregory C. Russell for seeing our whole family at the same time. This made it easier with the little one plus we able to get her eyes checked also. Everyone was very professional yet very home inviting. Everything was explained in a way that we understood and we walked away knowing where we stand on our vision. Thanks.


StarStarStarStarStar Professional service, friendly atmosphere! —    (Patient since 2016)

Professional service, Friendly atmosphere!


StarStarStarStarStar Chris Strode review! —    (Patient since 2016)

Great visit to the eye doctor. Customer service was excellent!!!


StarStarStarStarStar Dr. Russell been very good to me and my family  —    (Patient since 2014)

Best place in East Tennessee been my Doc for years easy to work with and does a great Job


StarStarStarStarStar Eye care you can count on! —    (Patient since 2015)

I have been going to Dr. Russell's office since I was 17 year old. Every time I leave I can truly say that I have a great experience. Him and his staff are so welcoming and it creates a healthy experience!! Thanks East TN Eye Care for all your excellent service!


StarStarStarStarStar My pleasure —    (Patient since 2016)

Always a pleasure using Dr. Russell's office. Have always loved him, he goes above and beyond as an eye doctor. Staff is always nice and helpful. Wouldn't change a thing. Thanks so much, Anne gilreath


StarStarStarStarStar Always get in quickly and everyone is super helpf... —    (Patient since 2014)

Always get in quickly and everyone is super helpful with great personalities.


StarStarStarStarStar Great appointment. Timely and professional.... —    (Patient since 2016)

Great appointment. Timely and professional.


StarStarStarStarStar I could not be happier with Dr. Russell and his w... —    (Patient since 2015)

I could not be happier with Dr. Russell and his wonderfull staff.


StarStarStarStarStar Highly recommend East Tenn Eye Care  —    (Patient since 2016)

Highly recommend Dr. Russell and his staff. Very professional, courteous and efficient, Was in and out in no time. Had a great selection of frames and the office was very neat and well laid out,


StarStarStarStarStar They were absolutely amazing. The nurse was so sw... —    (Patient since 2016)

They were absolutely amazing. The nurse was so sweet and patient with my 6 year old son. Malachi was so scared at first but had nothing but positive things to say once we left the office.


StarStarStarStarStar They were absolutely amazing. The nurse was so sw... —    (Patient since 2016)

They were absolutely amazing. The nurse was so sweet and patient with my 6 year old son. Malachi was so scared at first but had nothing but positive things to say once we left the office.


StarStarStarStarStar Excellent care —    (Patient since 2016)

Staff was professional as always. I received great care from Dr. Russell. He was able to work me into his schedule and take an obstruction from my eye. Many thanks to him and his staff! By far the best in TN :-)


StarNo StarNo StarNo StarNo Star We waited an hour and a half with a 10 month old to be see for an 8:45a.m. apointment and finally ... —    (Patient since 2016)

We waited an hour and a half with a 10 month old to be see for an 8:45a.m. appointment and finally left without being seen.


StarStarStarStarStar Very attentive and efficient... —    (Patient since 2014)

Very attentive and efficient


StarStarStarStarStar 5 star treatment! —    (Patient since 2014)

Best eye doctor ever! All of the staff are Amazing! Very courteous and professional.


StarStarStarStarStar Dr Russell is always thorough, caring, and helpful!... —    (Patient since 2015)

Dr Russell is always thorough, caring, and helpful!


StarStarStarStarStar Was treated as friends, had updated equipment, couldn't ask for better service.... —    (Patient since 2014)

Was treated as friends, had updated equipment, couldn't ask for better service.


StarStarStarStarStar Thank you for your service. We appreciate all the friendly staff & their professionalism. ... —    (Patient since 2014)

Thank you for your service. We appreciate all the friendly staff & their professionalism.


StarStarStarStarStar Pleased more than I ever expected. Thank you Dr Russell !!!!!!!!!!!!!! —    (Patient since 2016)

Pleased more than I ever expected. First, before seeing Dr Russell, the assistant tested me on 5 hi-tech devices. The devices that I was tested by my previous eye doctor, as recently as 7 months ago had been 3 commonly used devices . The additional 2 devices at Dr Russell's office, I had never seen. Impressive. Just after Dr. Russell flipped several of those lens he stopped and took a closer look and immediately diagnosed cataracts on both eyes and scheduled to had them removed. 7 months ago at my previous eye exam from another eye doctor I was told I had a small cataract on one eye and it was not big enough to worry about. Yet I still could not see clearly, I mean really not clearly. I felt so relieved that Dr Russell diagnosed this so quickly and knew what had to be done. I previously was afraid I was going blind. I look forward to the eye surgery and to be able to see clearly again !!!!!! I seriously recommend Dr. Russell.


StarStarStarStarStar  —    (Patient since 2016)

Love Dr Russell and his staff


StarStarStarStarStar Excellent customer service and the entire staff are always a pleasure to see and chat with!... —    (Patient since 2015)

Excellent customer service and the entire staff are always a pleasure to see and chat with!


StarStarStarStarStar As always, my visit was great.... —    (Patient since 2014)

As always, my visit was great.


StarStarStarStarStar I love it here! The staff are always friendly and Dr. Russell treats you like a good friend.... —    (Patient since 2015)

I love it here! The staff are always friendly and Dr. Russell treats you like a good friend.


StarStarStarStarStar Everyone is extremely nice and helpful!... —    (Patient since 2015)

Everyone is extremely nice and helpful!


StarStarStarStarStar  —    (Patient since 2014)

Wonderful staff and so helpful. Any time I have a problem with my contacts they take me right in even though I do not have an appointment. This office caters to its patients and I would not go anywhere else.


StarStarStarStarStar Very nice visit thorough check up very friendly helpful staff and Dr.... —    (Patient since 2014)

Very nice visit thorough check up very friendly helpful staff and Dr.


StarStarStarStarStar Absolutely loved the office and everyone in it. I was treated like I had been coming there for yea... —    (Patient since 2016)

Absolutely loved the office and everyone in it. I was treated like I had been coming there for years and it was only my first visit!


StarStarStarStarStar Have been seeing Dr. Russell for last 2 years, changed from another group I had been with for num... —    (Patient since 2014)

Have been seeing Dr. Russell for last 2 years, changed from another group I had been with for numerous years. Appreciate the friendliness and helpfulness of his staff, and his down to earth friendly approach when he deals with me. Feel like I am talking to a friend or family rather than my eye doctor.


StarStarStarStarStar Always a great job!! —    (Patient since 2014)

Dr. Russel and his staff always does a great job. I am always treated kindly and with respect. I would highly recommend.


StarStarStarStarStar Dr. Russell and his staff are wonderful! He has state-of-the-art equipment and is very kbo... —    (Patient since 2014)

Dr. Russell and his staff are wonderful! He has state-of-the-art equipment and is very knowledgeable. He takes the time to talk to you and to listen, which I find very important. I have been seeing him for many years, and cannot imagine going anywhere else for my eye care needs!


StarStarStarStarStar I had a great feeling about this place when I called in to make the appointment. The person on the... —    (Patient since 2016)

I had a great feeling about this place when I called in to make the appointment. The person on the phone way very friendly. Once at my appointment the feeling was confirmed. Everyone on the staff from the receptionist to the Dr. were very friendly and helpful. One of the best experiences in a medical office that I have.


StarStarStarStarStar Excellent location, service and expertise! —    (Patient since 2015)

Excellent location, service and expertise!


StarStarStarStarStar Awesome —    (Patient since 2016)

I wouldn't change anything. They were fantastic!


StarStarStarStarStar The best around —    (Patient since 2015)

Dr. Russell is the best around. I would highly recommend him to anybody. I have been going to him for almost 17 years now. I will never use anyone else as long as I live in the area.


StarStarStarStarStar I feel you are doing fine. Every thing was on time and smooth.Keep up the good work. —    (Patient since 2014)

I feel you are doing fine. Every thing was on time and smooth.Keep up the good work.


StarStarStarStarStar the things are already excellent keep up the good service —    (Patient since 2015)

the things are already excellent keep up the good service


StarStarStarStarStar I think everyone was super nice Dr —    (Patient since 2014)

I think everyone was super nice Dr. Russell was very informative about everything, office was very busy but the wait was not more than 5 to 10im.,always been very satisfied with their service.


StarStarStarStarStar Dr. Ruseell —    (Patient since 2014)

Dr. Russell and his entire staff are very professional. Whenever I complete my eye appoint process, I truly feel I have been given the best service possible. I would recommend everyone to see Dr. Russell.


StarStarStarStarStar I always get great care with Dr. Russell and his Staff. Would not go anywhere else —    (Patient since 2014)

I always get great care with Dr. Russell and his Staff. Would not go anywhere else. Thank you Everyone.


StarStarStarStarStar I didn't mind waiting because they just fit me in since I called that morning - very friendly... —    (Patient since 2016)

I didn't mind waiting because they just fit me in since I called that morning - very friendly staff - I like that!!


StarStarStarStarStar Great Service, Staff is always friendly and very helpful. Highly recommend to everyone. —    (Patient since 2015)

Great Service, Staff is always friendly and very helpful. Highly recommend to everyone.


StarStarStarStarStar No comments or changes to report. It is fine the way it is —    (Patient since 2014)

No comments or changes to report. It is fine the way it is


StarStarStarStarStar I was very comfortable and satisfied with my appointment.  —    (Patient since 2014)

I was very comfortable and satisfied with my appointment.


StarStarStarStarStar All individuals were knowledgeable and friendly! —    (Patient since 2016)

All individuals were knowledgeable and friendly!


StarStarStarStarStar Our very first visit was great! The staff was very welcoming and knowledgable —    (Patient since 2016)

Our very first visit was great! The staff was very welcoming and knowledgable. The Dr was energetic without being rushed and genuinely friendly. I plan on making recommendations to friends and family. Thank you all for an enjoyable experience!


StarStarStarStarStar Everyone was pleasant and efficient. —    (Patient since 2016)

Everyone was pleasant and efficient. I don't think I saw any bottled water or other drinks in the fridge, so that might need some help. Overall excellent.


StarStarStarStarStar Another positive experience. —    (Patient since 2014)

Another positive experience.


StarStarStarStarStar The staff is always very helpful, professional, and patient! They are very good about explaining... —    (Patient since 2015)

The staff is always very helpful, professional, and patient! They are very good about explaining what the tests they perform tell them. They are very helpful in assisting clients with picking out eyeglass frames that look good with the client's facial features and coloring. I appreciate Dr. Russell and his staff. I always feel like my eyes are in good hands.


StarStarStarStarStar Great eye doctor appointment!! —    (Patient since 2014)

I had an emergency meeting for work and Dr Russell and his staff got me in and out very quickly. Although I only had a short amount of time for my appointment, I did not feel shorted on the attention that my appointment needed. Dr. Russell was very thorough and helpful. This is a great establishment and I have recommended them to so many people. I practically have my whole family going here now. Thank you for great eye appointment!


StarStarStarStarStar Great place —    (Patient since 2014)

I love to go there. The staff is always friendly, yet professional. Dr. Russell is a well qualified Eye Doctor.


StarStarStarStarStar Dr. Russell and the entire staff are great! —    (Patient since 2016)

Dr. Russell and the entire staff are great!


StarStarStarStarStar I have been very happy with all of my years of association —    (Patient since 2014)

I have been very happy with all of my years of association


StarStarStarStarStar I would have liked the option to decide if I wanted to pay for my glasses or my contacts —    (Patient since 2014)

I would have liked the option to decide if I wanted to pay for my glasses or my contacts


StarStarStarStarStar Well short of having an open bar there is no way to improve —    (Patient since 2016)

Well short of having an open bar there is no way to improve. Believe me I used to go to a group that I wasn't sure if she was an Optometrist or a Prison Warden.Your group is great


StarStarStarStarStar The lady who helped me pick out my glasses was great. Very helpful.  —    (Patient since 2016)

The lady who helped me pick out my glasses was great. Very helpful.


StarStarStarStarStar Dr. Russell and ALL his staff were friendly, professional, and extremely knowledgeable —    (Patient since 2016)

Dr. Russell and ALL his staff were friendly, professional, and extremely knowledgeable. Without exception, they explained my diagnosis, and my options in easy to understand terms. They performed one study more than once to be sure the diagnosis was correct. The office was very clean and comfortable with up to date equipment and the latest in eyewear. I will recommend Dr Russell to my friends who need a comprehensive visit or just good eyewear.


StarStarStarStarStar We got an appointment the same day we made the call and were seen quickly. Thank yoi! —    (Patient since 2014)

We got an appointment the same day we made the call and were seen quickly. Thank yoi!


StarStarStarStarStar Greg did a great job and explained everything  —    (Patient since 2016)

Greg did a great job and explained everything


StarStarStarStarStar Great staff, and great eye dr!!!!!! —    (Patient since 2014)

Great staff, and great eye dr!!!!!!


StarStarStarStarStar Exam appointment .  —    (Patient since 2014)

All of the staff was prompt courteous friendly and helpful . Thanks .


StarStarStarStarStar Thanks for working me into your schedule. Merry Christmas to you and yours! —    (Patient since 2015)

Thanks for working me into your schedule. Merry Christmas to you and yours!


StarStarStarStarStar My visit was great. Every one was very helpful and friendly !!! Thank you ! —    (Patient since 2015)

My visit was great. Every one was very helpful and friendly !!! Thank you !


StarStarStarStarStar It was unclear how I was to alert the staff that I was waiting to have glasses adjusted, so I just... —    (Patient since 2014)

It was unclear how I was to alert the staff that I was waiting to have glasses adjusted, so I just sat patiently to be noticed.


StarStarStarStarStar The staff is always both pleasant and professional and make you feel like "friends of the family —    (Patient since 2014)

The staff is always both pleasant and professional and make you feel like "friends of the family." Fred


StarStarStarStarStar Great people all the way around! Helped me in everyway they could —    (Patient since 2015)

Great people all the way around! Helped me in everyway they could. Knowledgeable staff and a great doctor.


StarStarStarStarStar I was treated very kind, but also professional. Dr and staff are super! —    (Patient since 2015)

I was treated very kind, but also professional. Dr and staff are super!


StarStarStarStarStar Very professional staff.  —    (Patient since 2014)

Very professional staff.


StarStarStarStarStar I appreciate, so much, that Dr —    (Patient since 2014)

I appreciate, so much, that Dr. Russell has accepted my "challenging disabilities" and has backed me totally in my vision correction !!!!


StarStarStarStarStar Maybe dim the lights a little for the patients who have their eyes dilated —    (Patient since 2014)

Maybe dim the lights a little for the patients who have their eyes dilated


StarStarStarStarStar What can I Say —    (Patient since 2014)

What can I Say. You shouldn't mess with success! It certainly makes you feel welcomed and appreciated whenever I visit. --- except for the drops.


StarStarStarStarStar I was very pleased with my appointment and the care I received while there. —    (Patient since 2015)

I was very pleased with my appointment and the care I received while there.


StarStarStarStarStar Had a good visitEven though I had a longer waiting period, it was ok as it was nice to talk and... —    (Patient since 2014)

Had a good visit Even though I had a longer waiting period, it was ok as it was nice to talk and interact with the friendly staff....we enjoyed each other.


StarStarStarStarStar Keep on doing what your doing. Your staff is always very accommodating, helpful, and knowledgable —    (Patient since 2014)

Keep on doing what your doing. Your staff is always very accommodating, helpful, and knowledgable. I feel very comfortable with Dr. Russell. He is easy to talk to, and I feel he always has my best interest in mind.


StarStarStarStarStar tom the oldgrouch —    (Patient since 2014)

NO !! Dancing girls !!!!!!


StarStarStarStarStar I was very pleased that even without an appointment I was worked in to have my problem addressed —    (Patient since 2015)

I was very pleased that even without an appointment I was worked in to have my problem addressed. I really liked the lady at the front desk who checked me in. Thanks for taking good care of me. Tom Baker 423-677-8657