Dr. Gregory C. Russell
Dr. Gregory C. Russell
355
Reviews
Address:
102 Professional Park Drive
Kingsport
,
Tennessee
37663
View Map
Phone:
423-245-2222
Fax:
423-245-4822
Email:
Hours:
Monday thru Wednesday 7:30am to 4:30pm Thursday 7:30am to 7:00pm Friday 7:30 to 12:00pm
Insurance:
We accept most major insurances. Contact our office for more information.
Reviews
They were very nice very helpful and very patie... — Jace H.
(Patient since 2021)
They were very nice very helpful and very patient with my son he is 5. It was his very first time at the eye doctor and was so scared an nervous and fighting a lot. They were amazing and I’m so happy and thankful that we are with them. They are amazing and I would recommend them to anyone and everyone!
Apr 15, 2021
Dr. Russell and the whole staff are very profes... — Deborah H.
(Patient since 2014)
Dr. Russell and the whole staff are very professional. They also have the compassion to help their clients understand each process they are going through.
Apr 10, 2021
The staff here are so nice and accommodating. — Evangalene W.
(Patient since 2020)
The staff here are so nice and accommodating.
Apr 6, 2021
Great eye doctor — Shannon H.
(Patient since 2016)
Great eye doctor who actually cares about his patients. Very down to earth and nice guy. The staff here is always very helpful.
Apr 5, 2021
Everyone is so nice & I feel that they care abo... — Kathy B.
(Patient since 2017)
Everyone is so nice & I feel that they care about my eye health.
Apr 1, 2021
Everyone was really nice and pro — Beth B.
(Patient since 2021)
Everyone was really nice and professional
Mar 31, 2021
Always professional and friendly. — Clint B.
(Patient since 2015)
Always professional and friendly.
Mar 29, 2021
Wonderful experience! — Hannah H.
(Patient since 2021)
We couldn’t have asked for a better experience! Everyone was so kind and helpful. We look forward to being patients at this practice. Thank you!
Mar 27, 2021
Wonderful experience! — Lydia H.
(Patient since 2021)
We couldn’t have asked for a better experience! Everyone was so kind and helpful. We look forward to being patients at this practice. Thank you!
Mar 27, 2021
Great Eye Care — Prisilla W.
(Patient since 2021)
Great staff....they take the time to insure all your needs are taken care of!!
Mar 25, 2021
Very efficient and friendly — Marsha M.
(Patient since 2014)
Very efficient and friendly
Mar 18, 2021
Love this practice, the staff and Doc Russell! — Jane H.
(Patient since 2014)
Love this practice, the staff and Doc Russell!
Mar 18, 2021
Trusted and Responsible Care — Gregory W.
(Patient since 2014)
We have been patients with Dr. Russell for 14 years and he has taken great care of us and identified a vision problem with our granddaughter that had gone undetected by our previous optometrist.
Mar 13, 2021
Everything was just great — Jerry H.
(Patient since 2016)
Everything was just great Kim
Mar 11, 2021
My first visit and I don’t plan on it being my ... — Rita R.
(Patient since 2021)
My first visit and I don’t plan on it being my last. Everyone was very friendly and helpful while still being professional. I rated my visit a 9, only because no one is perfect. E TN Eyecare came pretty darn close though. I would recommend them to anyone needing good eyecare in a low key but very professional atmosphere.
Mar 10, 2021
Excellent service! Very professional but person... — Gary H.
(Patient since 2015)
Excellent service! Very professional but personal at the same time (you're not just a number)!
Mar 10, 2021
Great experience , very informative visit — Amy M.
(Patient since 2021)
Great experience , very informative visit
Mar 7, 2021
EXCELLENCE!!!!!!!! COURTEOUS — Alan M.
(Patient since 2015)
EXCELLENCE!!!!!!!! COURTEOUS
Mar 4, 2021
Very professional and excellent service. — Jeffery E.
(Patient since 2015)
Very professional and excellent service.
Mar 2, 2021
Excellent staff. Fast friendly — Marie H.
(Patient since 2014)
Excellent staff. Fast friendly service
Mar 1, 2021
Was referred by a friend. Everyone in Eye Care ... — Penny P.
(Patient since 2021)
Was referred by a friend. Everyone in Eye Care was super pleasant. Made visit very comfortable.
Feb 23, 2021
— Phillip E.
(Patient since 2019)
Super friendly staff and absolutely no wait time to be seen. Dr is on point and treats you like a person instead of a client, great atmosphere #1 eye doctor in the tri-cities!!
Feb 20, 2021
Great staff, everyone is very friendly. — Scotty A.
(Patient since 2019)
Great staff, everyone is very friendly.
Feb 13, 2021
EVERYONE THERE IS FRIENDLY AND HELPFUL. — Joan P.
(Patient since 2014)
EVERYONE THERE IS FRIENDLY AND HELPFUL.
Feb 11, 2021
— Deborah D.
(Patient since 2014)
Great eye examine. Dr. Russell is very knowledgable and thorough in his patient care. I have been going to him for years and have always felt that he is the best !
Feb 10, 2021
An awesome place to get eye care! — Luther H.
(Patient since 2018)
Everyone at the east Tennesse eye are great, professional, knowledgeable and friendly. Heather was very helpful and friendly. We love the care we receive.
Feb 10, 2021
Great Place to be SEEN — Margaret N.
(Patient since 2021)
A great place to be SEEN! The staff are friendly & knowledgable & Dr Russell very personable & knows how to give you the best service. Goes beyond expectations to resolve issues.
Feb 9, 2021
Great office, care and staff! — Brittany R.
(Patient since 2014)
Always a good and pleasant appointment! Been a patient of Dr Russell’s since I was in 8th grade, while he was still in the Walmart office. About 21 years ago! Wouldn’t want to see anyone else!
Feb 3, 2021
Dr Greg is wonderful as well as his staff! Hig... — Tammy K.
(Patient since 2017)
Dr Greg is wonderful as well as his staff! Highly recommend them!
Feb 1, 2021
Very professional and friendly service. — Donnie C.
(Patient since 2014)
Very professional and friendly service.
Jan 22, 2021
The "Eye" Experience — Maxine I.
(Patient since 2016)
Always friendly and smiling 😃 tech here...great service and no way can you get a better experience from your optometrist than Dr. Russell, he is very thorough.
Jan 14, 2021
— Ronnie L.
(Patient since 2014)
I’ve pretty much been a life-long customer of East Tennessee Eye Care. All of their staff, including Dr. Russell, are extremely friendly, efficient and knowledgeable. I’ve never had one single issue with them in all my years, and I would highly recommend them to anyone in the Tri-Cities area.
Jan 10, 2021
Very little wait time. Very friendly and profe... — Harry H.
(Patient since 2016)
Very little wait time. Very friendly and professional staff. The most modern equipment. A caring doctor who talks to you like a person not a number.
Jan 6, 2021
Always professional always friendly. I just fee... — Elizabeth S.
(Patient since 2018)
Always professional always friendly. I just feel very comfortable and supported here!
Dec 31, 2020
Wonderful office staff and Dr Russell is one of... — Emma G.
(Patient since 2019)
Wonderful office staff and Dr Russell is one of the the best eye doctors in this area. My daughter and I both have received excellent care here. Great selection of eye glasses to choose from and the staff takes the time to find exactly what you want/need.
Dec 30, 2020
Great Eye Doctor — Lizabeth G.
(Patient since 2016)
I wouldn't go to anyone else. Dr. Russel has been my families eye doctor for years, the only one I trust. He truly cares about his patients. Thanks to him and all his staff.
Dec 24, 2020
Always trust what Dr. Russell tells me ,I belie... — Dana G.
(Patient since 2016)
Always trust what Dr. Russell tells me ,I believe he has our wellbeing in mind when he checked my eyes. I wouldn't trust anyone else. Thanks for taking care of Anne and Myself.
Dec 24, 2020
Dr. Russell and his staff are the best. — Roger D.
(Patient since 2020)
Dr. Russell and his staff are the best.
Dec 24, 2020
— Loretta L.
(Patient since 2019)
Very friendly and helpful staff. Dr. Russel is great my whole family goes to him for our eye exams.
Dec 21, 2020
Friendly, thorough and professional — Susan C.
(Patient since 2020)
Dr. Russell and his staff are very friendly, thorough, and professional.
Dec 17, 2020
The Eyes Have It! — Nancy G.
(Patient since 2014)
I have been going to East Tennessee Eye Care for about 9 years. The moment I entered I knew this was a place I would be comfortable. I told Dr. Russell I was very nervous and anxious about my appointment. As a child my grandmother lived with us and was diabetic. I saw her go blind little by little. So going for eye exams was worrisome for me. After knowing my fear I was treated so well and even relaxed a little. Between Dr. Russell and the techs that work there I am so happy to find people that understand me. From Jennifer who will greet you to Lori who will check you out you will be in a caring, professional environment. I strongly suggest this eye care center and know you will be satisfied every step of the way.
Dec 16, 2020
Dr. Russell and staff were all very friendly. — Lillie S.
(Patient since 2020)
Dr. Russell and staff were all very friendly.
Dec 16, 2020
I’ve been seeing Dr. Greg Russell for annual ey... — Christa H.
(Patient since 2014)
I’ve been seeing Dr. Greg Russell for annual eye exams for many years. His exams are always very thorough and he appears to keep his equipment updated at the state-of-the-art level. He is patient and has a great personality. My last visit was during the Covid pandemic, plus I had recently completed cancer treatments and had been strictly quarantining for 10 months, so I was personally a little uncomfortable to be in an environment around several other individuals.
Dec 12, 2020
Been a customer of East TN Eye Care since 2010... — Jeffrey F.
(Patient since 2014)
I've been a customer of East TN Eye Care since my LASIK surgery in 2010. Dr. Russell has a passion for perfection and it shows in everything he does. I had -850 & -875 vision and thanks to his careful mapping of my eyes, I came away with 20/15 vision. I look forward to my follow-up visits each year as it is a chance to catch up on things that have happened. Dr. Russell and his staff are great to work with and I'd recommend them to anyone.
Dec 9, 2020
Friendly people. Good selection and a true valu... — Kurt S.
(Patient since 2014)
Friendly people. Good selection and a true value
Dec 5, 2020
I highly recommend East Tennessee Eye Care — Connor P.
(Patient since 2020)
I have recommended East Tennessee Eye Care to quite a few friends, family and co-workers. I have always received wonderful care for our eye needs
Dec 1, 2020
Equipment is up dated technology. Very friend... — Constance C.
(Patient since 2014)
Equipment is up dated technology. Very friendly and caring staff.
Dec 1, 2020
— Brenda G.
(Patient since 2014)
everyone very professional and friendly and knowlegable
Dec 1, 2020
I really enjoyed my visit. Great people, cozy c... — Catherine W.
(Patient since 2015)
I really enjoyed my visit. Great people, cozy comfy feeling when there. I will definitely tell family and friends about my visit. All around great visit.
Nov 4, 2020
Best over all Eye facility I have been too — Boots Y.
(Patient since 2014)
Best over all Eye facility I have been too
Oct 29, 2020
Great Staff, Great Equipment, Great Experience — Paul L.
(Patient since 2019)
The office is super-friendly and makes the annual trip to the eye doctor a very pleasurable experience. East Tennessee Eye Care has the latest and greatest equipment making the entire appointment quick and easy.
Oct 28, 2020
Always a pleasure — Jane L.
(Patient since 2019)
This is a great office from the scheduling to the exam to the fitting and checkout. Everyone is friendly and attentive and Dr. Russell won’t change your prescription if it doesn’t need to be and I appreciate that!
Oct 28, 2020
As always, professional, friendly, and helpful.... — Christina B.
(Patient since 2015)
As always, professional, friendly, and helpful. Seemed to also be better at Timeliness .
Oct 27, 2020
Great Visit/Tennessee Eye Care — Lisa M.
(Patient since 2020)
Staff and Dr. Russell were very friendly, courteous and professional. My new contact lens rx is working out great! I would highly recommend East Tennessee Eye Care to friends and colleagues.
Oct 22, 2020
friendly staff, happy with care — Margaret B.
(Patient since 2019)
friendly staff, happy with care
Oct 7, 2020
Everyone very nice and professional 🙂 — Randall W.
(Patient since 2020)
Everyone very nice and professional 🙂
Oct 1, 2020
We always have a great experience at the eye — Elijah R.
(Patient since 2015)
We always have a great experience at the eye doctor
Oct 1, 2020
Awesome people very nice low cost — Rick P.
(Patient since 2015)
Awesome people very nice low cost
Oct 1, 2020
Thorough service with prersonal attentional — Ted T.
(Patient since 2015)
Thorough service with prersonal attentional
Sep 24, 2020
Fast and very friendly staff. Dr. Russell was v... — Jimmy K.
(Patient since 2015)
Fast and very friendly staff. Dr. Russell was very friendly also.
Sep 16, 2020
Been a patient for many years and always had a... — Phyllis M.
(Patient since 2014)
Been a patient for many years and always had a good experience!
Sep 8, 2020
Great service and people are great to work with... — Doug S.
(Patient since 2014)
Great service and people are great to work with!
Aug 19, 2020
Quality of care never fails. — Linda K.
(Patient since 2014)
Quality of care never fails.
Aug 9, 2020
Always enjoy appointments at East Tennessee Eye... — Margaret H.
(Patient since 2014)
Always enjoy appointments at East Tennessee Eye Care. Very personable staff and I have the upmost confidence in the eye care they give their patients
Aug 6, 2020
The best care you can get — Dollie M.
(Patient since 2015)
I have used Dr Russell for a couple decades. He and his staff are top notch. I've always received excellent care and attention. I can't praise them enough.
Aug 5, 2020
Greg and is staff is always very professional a... — Harry Ronald H.
(Patient since 2015)
Greg and is staff is always very professional and makes your office visit very enjoyable and comfortable!
Jul 30, 2020
A good facility , good staff, prompt service Dr... — Bobby C.
(Patient since 2015)
A good facility , good staff, prompt service Dr. Gregory Russel does a thorough exam !
Jul 28, 2020
Dr. Greg is down to earth and his staff is sup... — Linda G.
(Patient since 2017)
Dr. Greg is down to earth and his staff is super.
Jul 23, 2020
— Susan W.
(Patient since 2016)
Great office! Very efficient, very welcoming. I highly recommend Dr. Russell ans staff.
Jul 16, 2020
Great people, great care, professional and pers... — Archie J.
(Patient since 2020)
Great people, great care, professional and personal. They explain everything and take their time to answer questions. Awesome experience!
Jul 15, 2020
Dr Russell is great. I have been going to him, ... — Naomi R.
(Patient since 2014)
Dr Russell is great. I have been going to him, as well as several members of my family, for years. His staff were friendly and professional. I would recommend him to anyone.
Jul 15, 2020
Eye Dr. Review — Alana S.
(Patient since 2019)
Great staff and Dr.Russell was excellent! Glad I found a great eye Dr.
Jun 18, 2020
Dr. Russell is very thorough and the staff are ... — Tracie L.
(Patient since 2017)
Dr. Russell is very thorough and the staff are friendly and nice. I wanted the more expensive pair of glasses because they looked better so they let me pay 1/2 down and 1/2 the day I picked up my glasses. That really helped me financially. I would definitely recommend East Tennessee Eye Care.
Jun 13, 2020
Always receive respect and the staff cares abou... — Robert F.
(Patient since 2014)
Always receive respect and the staff cares about the patients.
Jun 13, 2020
This was my first visit to this office and it w... — James B.
(Patient since 2020)
This was my first visit to this office and it was the best experience i've had getting glasses.
Jun 3, 2020
We've been patients for years — Corlis R.
(Patient since 2014)
Dr Russell knows what he's doing and does it well. He is good at answering questions.
May 30, 2020
Best Eye Care — Herby P.
(Patient since 2019)
Excellent office staff. And Dr. Russell very good getting the correct contacts that are perfect
May 29, 2020
Dr Russell is a great eye doctor I would highly... — Molly D.
(Patient since 2015)
Dr Russell is a great eye doctor I would highly recommend him. I have two daughters and they have seen him for at least 9 years. The office staff is always very helpful and polite. I feel like you get value for your money and they are not pushy sales people either. They go out of their was to help you find what you need.
May 28, 2020
Excellent experience — John O.
(Patient since 2014)
My experience at this office.has been consistently very good every year since I started seeing Dr. Russell. Each person there is quite helpful for each appointment. Dr. Russell is an exceptional professional and gives valuable feedback during each visit.
May 20, 2020
We couldn’t ask for better care... — Rebecca E.
(Patient since 2014)
We couldn’t ask for better care. Dr. Russell and his staff are fantastic!
Mar 29, 2020
This office is FANTASTIC! I would highly recomm... — Claire D.
(Patient since 2018)
This office is FANTASTIC! I would highly recommend to everyone. Dr. Russell and his staff are friendly, knowledgeable, and so helpful.
Mar 19, 2020
Thank you for all your help — Scarlot F.
(Patient since 2014)
Thank you for all your help
Mar 6, 2020
Staff and Dr. Russell were great people to work... — Gerald G.
(Patient since 2014)
Staff and Dr. Russell were great people to work with.
Mar 4, 2020
— Erryn F.
(Patient since 2018)
Positive experience every time! Dr. Russell treats every patient with kindness and respect. Karen is always amazing and very helpful and knowledgeable. East Tennessee Eyecare is the best!
Feb 29, 2020
I have been coming to Dr Russell for years and ... — Martha R.
(Patient since 2014)
I have been coming to Dr Russell for years and I wouldn’t go any where else!
Feb 26, 2020
Very positive visit with all my questions answe... — Cathy T.
(Patient since 2014)
Very positive visit with all my questions answered. I appreciate all Dr Russel has done for me now and in the pass.
Feb 20, 2020
Review — Sherry D.
(Patient since 2014)
The staff and service are awesome. The prices aren't outrageous. The quality is good
Feb 5, 2020
my Husband and I look forward to our eye examin... — Linda H.
(Patient since 2018)
my Husband and I look forward to our eye examination every year thanks to Dr. Russell and his staffs friendly and professional attitude. We compare it to visiting a old friend. Both of our prescriptions are spot on and they even help you decide on a new frame!!
Feb 3, 2020
Would recommend! — Brittany R.
(Patient since 2014)
All good! Been a patient for around 20 years now!
Feb 2, 2020
Friendly and knowledgeable. Best eye doctor I'v... — Kris C.
(Patient since 2018)
Friendly and knowledgeable. Best eye doctor I've had in 30 years of Optical service. My doctor from here further.
Jan 23, 2020
I always love visiting Dr. Russell! — Amethyst C.
(Patient since 2019)
I always love visiting Dr. Russell! He is amazing and thorough and truly cares about his patients. I have been struggling with my vision for a while now and Dr. Russell is the only one who has taken the time to really dive in and figure out what I have going on.
Jan 21, 2020
All of the personal were professional in all th... — Donnie C.
(Patient since 2014)
All of the personal were professional in all the procedures.
Jan 18, 2020
Love going to Dr. Russell. — Carol A.
(Patient since 2014)
Love going to Dr. Russell. He, and his staff, are always willing to go the extra mile to make my appointment easy, stress free and timely. I am always impressed by their patience as I take forever to choose new glasses. Highly recommend these guys!
Jan 8, 2020
Dr Russell and his staff are always friendly an... — Robin W.
(Patient since 2014)
Dr Russell and his staff are always friendly and eager to help meet their patients needs. He even rushed my order for my glasses so that I could have them before vacation. My entire family goes to Dr Russell and I highly recommend him.
Dec 23, 2019
If you can’t see that East Tennessee Eye Care i... — Steve C.
(Patient since 2014)
If you can’t see that East Tennessee Eye Care is the best around, then let them fix you up with a pair of glasses or contacts, so you can see more clearly!!
Dec 22, 2019
Absolutely Awesome. I would recommend this pla... — Mason W.
(Patient since 2018)
Absolutely Awesome. I would recommend this place
Dec 12, 2019
Dr. Russell and staff are awesome. — Patricia O.
(Patient since 2014)
Dr. Russell and staff are awesome.
Dec 4, 2019
Always enjoy visiting Dr. Russell's office... — Jeffrey F.
(Patient since 2014)
Always enjoy visiting Dr. Russell's office, the staff is very friendly and helpful. Dr. Russell is very attentive to his patients and knows them by name. I've been going to Dr. Russell since 2010 when I had my LASIK surgery, wouldn't even consider going elsewhere even though it's out of my way. :)
Dec 4, 2019
Dr. Russell is the BEST and his staff is so hel... — Lindsay L.
(Patient since 2018)
Dr. Russell is the BEST and his staff is so helpful and friendly every time I call or come into the office. I highly recommend them!
Nov 25, 2019
As always the care I receive by Dr Russell and ... — Michelle S.
(Patient since 2014)
As always the care I receive by Dr Russell and his staff was outstanding!
Nov 20, 2019
Very friendly place makes you feel welcome and ... — Steven C.
(Patient since 2015)
Very friendly place makes you feel welcome and at ease. Explains eye exam, and your eye car plan. Dr.Russell is very friendly makes you feel very welcome discussing what’s plan is best for you. He will not put glasses on you if a cheap pair of readers is all you need.
Nov 14, 2019
Dr. Russell and staff was very helpful and so f... — Jennifer G.
(Patient since 2019)
Dr. Russell and staff was very helpful and so friendly that I would recommend them to anyone who needs a knowledgeable and friendly eye doctor.
Nov 8, 2019
5 Star service, and the Techs are Awesome! — Sam P.
(Patient since 2014)
5 Star service, and the Techs are Awesome!
Oct 31, 2019
Great service and staff! I was made to feel wel... — Timothy S.
(Patient since 2019)
Great service and staff! I was made to feel welcome and at home. Will definitely continue to use them!
Oct 30, 2019
Great service as always and very patient with m... — Lelia S.
(Patient since 2016)
Great service as always and very patient with me while I picked out frames.
Oct 23, 2019
I love Dr Russell and all of his staff, they al... — Jeania D.
(Patient since 2014)
I love Dr Russell and all of his staff, they always make my visits pleasant.
Oct 12, 2019
Everyone is extremely friendly and nice! Greg i... — Myleigh C.
(Patient since 2017)
Everyone is extremely friendly and nice! Greg is a great eye doctor!!
Oct 2, 2019
— Vicki J.
(Patient since 2016)
Dr. Russell and the entire staff at East TN Eye Care were very professional and most helpful during my eye exam and also with picking out frames. Thank you all!
Sep 29, 2019
You and your staff was very nice, informative, ... — Bryson B.
(Patient since 2019)
You and your staff was very nice, informative, and helpful. Took your time to explain each machine and process.
Sep 28, 2019
Great service. Everyone is friendly and helpful... — Anna W.
(Patient since 2014)
Great service. Everyone is friendly and helpful. Always enjoy my appointment.
Sep 23, 2019
Great service, staff, office, equipment and doc... — Lonnie S.
(Patient since 2019)
Great service, staff, office, equipment and doctor. Highly recommend.
Sep 19, 2019
Great Staff! — Haven C.
(Patient since 2014)
I always enjoy my visits at East Tennessee Eye Care! The staff are always friendly and welcoming.
Sep 12, 2019
First Visit - Not the Last — Kathy C.
(Patient since 2019)
Everyone in the office is so personable and friendly. The ladies in the optical department were so helpful in helping me pick out the best frames for me. Dr. Russell was very professional and knowledgeable. So glad I have a new eye care family!
Aug 24, 2019
— Melissa H.
(Patient since 2014)
I had an exceptional visit as I Always do. Dr. Russell and his team are the best, they always meet all my expectations and give the best service and care to their patients!
Aug 21, 2019
Great experience. Very friendly staff — MIsty F.
(Patient since 2019)
Great experience. Very friendly staff
Aug 5, 2019
Outstanding service and products. — Tim H.
(Patient since 2014)
Outstanding service and products.
Aug 5, 2019
Dr. Russell and all of his staff always do a gr... — Jerry D.
(Patient since 2014)
Dr. Russell and all of his staff always do a great job and will explain whatever you do not understand.
Jul 17, 2019
My office visit was great.They got me into the ... — John M.
(Patient since 2018)
My office visit was great.They got me into the office within 2 hours of my call with an eye problem
Jul 9, 2019
Always nice ,courteous, helpful — Louise E.
(Patient since 2014)
Always nice ,courteous, helpful
Jul 8, 2019
Second visit was awesome — David A.
(Patient since 2018)
Greg and his team are awesome. They are thurough and explain everything. The office is very nice and updated with State of the are equipment. I would recommend them to everyone.
Jun 8, 2019
Dr Russell, and his staff are top notch. — Sarah O.
(Patient since 2014)
Dr Russell, and his staff are top notch. They are very friendly caring people. I wouldn’t trust my eyes to anyone but Dr Russell. My whole family goes here. I have recommended many people to him. Keep up the great work, God bless you all.
Jun 6, 2019
Dr Russell and his staff are fantastic. They ha... — Regina B.
(Patient since 2014)
Dr Russell and his staff are fantastic. They have always taken care of my needs. If you are looking for a great group to care for your eyes then give them a try. You will love them as much as I do. I travel 1000 miles from Minnesota to see them. Thank you for taking care of my eye care needs. You are the best!
May 30, 2019
Excellent experience feel like family — Robert F.
(Patient since 2014)
Excellent experience feel like family
May 29, 2019
Great 2CU — Bonnie D.
(Patient since 2019)
My son is special needs and the whole staff did a great job at explaining each step and working with him to choose glasses. When we couldn't fine red frames in his size the staff worked to keep him calm and redirected him to alternatives and complimented on the ones he finally reluctantly choose. Good experience!!
May 24, 2019
East Tennessee Eye Care is awesome! I’ve been ... — Michael H.
(Patient since 2017)
East Tennessee Eye Care is awesome! I’ve been going to ETEC for the past 2 years and Dr Russell has been great as well as all of his staff.
May 22, 2019
ETC review — Luther H.
(Patient since 2018)
Everyone at East Tennessee Eye care are awesome, very friendly and professional. Thank You all!
May 22, 2019
Always a great, thorough Dr. — Sandra M.
(Patient since 2015)
Always a great, thorough Dr.
May 22, 2019
Great people! Very clean office and everyone is... — Kathy J.
(Patient since 2018)
Great people! Very clean office and everyone is so friendly and a lot of options to choose from with the glasses.
May 22, 2019
My visit was exceptional! It went quickly, frie... — Donna S.
(Patient since 2014)
My visit was exceptional! It went quickly, friendly and helpful staff! I always let them pick my frames cause they are GREAT at it! Thank you so much!
Apr 11, 2019
My visit was splendid as usual. Exemplary prof... — Pamela R.
(Patient since 2014)
My visit was splendid as usual. Exemplary professionals providing caring and stellar service. Thank you!
Apr 10, 2019
Great friendly staff. Knows what they’re doing — Arilynn H.
(Patient since 2014)
Great friendly staff. Knows what they’re doing
Mar 27, 2019
I love Dr. Russell's office. ... — Patricia H.
(Patient since 2015)
I love Dr. Russell's office. No only is Dr. Russell helpful and Friendly but the staff is also helpful and friendly. I always feel welcome.
Mar 8, 2019
Very pleased with the service provided. — Scotty A.
(Patient since 2019)
Very pleased with the service provided. Everyone was very nice.
Mar 7, 2019
Great Service — Roger F.
(Patient since 2016)
The Doctor and the staff make the experience enjoyable. The attmosphere is relaxed and happy. I never thought going to any Doctor would be fun. But the Doctor and amazing staff make the experience easy. They are quick to answer any quesions on insurance. Friendly conversation as they do your preliminary exam.
Mar 5, 2019
A wonderful crew with a fun loving , upbeat vib... — Lindsey L.
(Patient since 2019)
A wonderful crew with a fun loving , upbeat vibe!!! Thank you for taking good care of my eyes!!
Mar 5, 2019
Always thorough care and everyone treats you gr... — Catherine P.
(Patient since 2016)
Always thorough care and everyone treats you great.
Feb 19, 2019
Great office. Greg is awesome. Everyone so frie... — Susan W.
(Patient since 2016)
Great office. Greg is awesome. Everyone so friendly yet professional.
Feb 14, 2019
Great group of people to work with!!! Would not... — Martha R.
(Patient since 2014)
Great group of people to work with!!! Would not go to another eye dr!!
Feb 14, 2019
Very nice people and explained everything. — Scarlett R.
(Patient since 2019)
Very nice people and explained everything.
Feb 13, 2019
Great staff, great doctor. So good with my ki... — Kamdunn W.
(Patient since 2019)
Great staff, great doctor. So good with my kids and myself
Feb 13, 2019
Everyone at the office is always kind, consider... — Tracy M.
(Patient since 2015)
Everyone at the office is always kind, considerate and thoughtful. They are welcoming and make, what can be an anxious experience, very comfortable. I always appreciate the way they work with me to make feel at ease.
Feb 7, 2019
5 plus STAR APPROVAL — Cheryl G.
(Patient since 2016)
Wonderful office staff and I would not go to anyone else but Dr. Russell.
Feb 6, 2019
Absolutely love everyone in Dr. Russell's offic... — Kimberly G.
(Patient since 2014)
Absolutely love everyone in Dr. Russell's office....Excellent service, friendly atmosphere, reccomend him to everyone....
Jan 9, 2019
Dr Russell and his team are always awesome. — Jamie A.
(Patient since 2014)
Dr Russell and his team are always awesome.
Jan 9, 2019
very friendly staff, advanced technology in eye... — Brenda P.
(Patient since 2015)
very friendly staff, advanced technology in eye care, always helpful in every way. I would recommend them to anyone!
Dec 24, 2018
Love Dr. Russell & all his staff! They provide... — Lora H.
(Patient since 2015)
Love Dr. Russell & all his staff! They provide excellent service & care.
Dec 22, 2018
— Mason W.
(Patient since 2018)
I was a little nervous in this appointment because Mason is three. But the care of all of the staff made this experience a wonderful one. Mason was alittle bit upset but they were all so good to him and afterward he cried because he didn't need glasses. I will definitely come back and also refer others.
Dec 3, 2018
Excellent as always! Friendly and knowledgeabl... — Patricia O.
(Patient since 2014)
Excellent as always! Friendly and knowledgeable staff.
Dec 1, 2018
Great office! — Mary L.
(Patient since 2016)
***** That’s 5 stars for all the people I saw or dealt with at Dr Russell’s office. I was seen promptly and glasses were my main concern. However, he found issues with my eyes that may cause the problem. His staff is great! Good moods/personality even late in the day. Easy to recommend this well-run office group.
Dec 1, 2018
ALWAYS A GOOD EXPERIENCE. VERY PROFESSIONAL. — Ina A.
(Patient since 2014)
ALWAYS A GOOD EXPERIENCE. VERY PROFESSIONAL.
Nov 29, 2018
Awesome staff!!! I will definitely refer my fr... — Robin B.
(Patient since 2018)
Awesome staff!!! I will definitely refer my friends and family.
Nov 24, 2018
First office appointment — Charlie S.
(Patient since 2018)
It was the first in office eye exam for Charlie. The staff worked well with a precocious 4yr old. His experience will leave him unafraid and willing to go again. Thank you for that.
Nov 15, 2018
Great experience — Zaiden W.
(Patient since 2016)
My son always has a great experience when he visits for his eye exams. The staff is great with children.
Nov 3, 2018
Great experience — Zander W.
(Patient since 2018)
Everyone was very friendly and helpful. This was my sons first time getting an eye exam, and the staff was great while working with him.
Nov 3, 2018
I have had Dr. Russell as an optometrist for a ... — John E.
(Patient since 2015)
I have had Dr. Russell as an optometrist for a few years now and I have nothing but the upmost respect for him. Whether it is solving a medical issue, eye exam, being professional or trying to save you money Dr. Russell is the best I have experienced.
Nov 2, 2018
Thank you guys for taking very good care of me.... — Jessica J.
(Patient since 2018)
Thank you guys for taking very good care of me. I love my new glasses. You also helped me understand the genetic disorder I have in my eyes. I have told everyone about y'all and the amazing job y'all do.
Nov 1, 2018
Great atmosphere and great down to earth people!! — Bri Anna S.
(Patient since 2018)
I absolutely love this place, Dr. Russell and his staff. I had my first eye appointment ever and ended up needing glasses. They all took the time to help me pick the perfect pair!
Oct 23, 2018
Excellent professional service — Frederick J.
(Patient since 2018)
Excellent professional service
Oct 13, 2018
Great with kids!! — Arabella P.
(Patient since 2018)
This was my daughter’s first eye exam. Dr. Russell and his staff made the experience fun and educational for her. Their demeanor and extra care in explaining the process to her, made her feel very at ease. I would highly recommend East Tennessee Eye Care did both adults and children!!
Oct 13, 2018
Excellent Service — Jessica S.
(Patient since 2018)
The staff at were very friendly and efficient. Dr Russell was very knowledgeable and thorough. As a new patient, he and the staff made me feel welcome and at ease. I would highly recommend East Tennessee Eye Care!!
Oct 13, 2018
Dr.Russell and staff is outstanding. — Danny C.
(Patient since 2014)
Dr.Russell and staff is outstanding.
Oct 12, 2018
Very friendly. I would give this place and staf... — Randall D.
(Patient since 2018)
Very friendly. I would give this place and staff a 5 star rating.
Oct 6, 2018
— Cleda T.
(Patient since 2018)
Dr. Russell was an excellent optometrist. He was very knowledgeable about what was going on with my eyes. I was really impressed with my visit and will definitely go back.
Oct 1, 2018
Great experience! — Lindsay L.
(Patient since 2018)
I had a great experience. Everyone was so nice and helpful. Dr. Russell was very professional. I have already recommended him to my friends and family.
Sep 15, 2018
Dependable, and Knowledgeable — Lizabeth G.
(Patient since 2016)
i needed to see Dr Russell , unexpectedly, and was seen same day. Great , fast, dependable service. Thanks so much. Anne Gilreath
Sep 13, 2018
Great experience. Got me in quick and updated m... — Bobby L.
(Patient since 2015)
Great experience. Got me in quick and updated me prescription.
Sep 10, 2018
Dr. Russell and staff are really great people. ... — Bryan B.
(Patient since 2014)
Dr. Russell and staff are really great people. I'm very pleased with their service.
Sep 8, 2018
Dr. Russell for numerous years always gets my ... — Rudy B.
(Patient since 2016)
Dr. Russell for numerous years always gets my prescription perfect.
Sep 6, 2018
My experience with East Tennessee Eye Care was — Lois G.
(Patient since 2018)
My experience with East Tennessee Eye Care was very successful. Dr. Russell is an excellent optometrist! And the staff are very friendly and knowledgeable! I highly recommend Dr. Russell!
Sep 3, 2018
Great friendly staff. I always feel welcome — Jimmy K.
(Patient since 2015)
Great friendly staff. I always feel welcome and It don't take half a day for an eye doctor appointment.
Aug 30, 2018
Great staff and eye check experience. Thanks fo... — John D.
(Patient since 2014)
Great staff and eye check experience. Thanks for taking the time with our special needs child. You truly made it a great experience for him.
Aug 30, 2018
I appreciate everyone being friendly and on top... — Daniel F.
(Patient since 2014)
I appreciate everyone being friendly and on top of things!
Aug 18, 2018
Awesome Service and everyone super nice. THANK... — Brandon W.
(Patient since 2018)
Awesome Service and everyone super nice. THANK YOU!!!
Aug 16, 2018
Highly Recomend Dr. Russell and Team — Doug S.
(Patient since 2014)
I have been with Dr. Russell from the day he started his profession. He is very professional and does a great job explaining the process he uses to help my vision. The whole team treats you like family and very professional. I would highly recommend Dr. Russell to all people that want a great service. You will not be sorry for trying Dr. Russell and his team. They have a great choice and quality of glasses and contacts.
Aug 15, 2018
This was our first visit and I have never felt ... — Addison M.
(Patient since 2018)
This was our first visit and I have never felt more at home at an eye dr than I did here. He was very thorough when explaining about my daughters eye exam results. He never rushed us to get to the next patient. It’s nice when you feel like you are important and not just a number. The staff was incredible and went out of their way to make you feel welcome.
Aug 11, 2018
Highly recommend Dr. Russell and his staff — Julie N.
(Patient since 2018)
We had a wonderful visit! Exam was very thorough. Nursing staff was friendly, Dr. Russell was knowledgeable and our appointments went smoothly.
Aug 9, 2018
Excellent. Couldn’t do anything any better — Paula C.
(Patient since 2015)
Excellent. Couldn’t do anything any better
Aug 9, 2018
Outstanding optometry office! — Doris H.
(Patient since 2015)
Dr. Gregory Russell provides exceptional optometric care. He is very knowledgeable, professional, and truly cares about his patients. He is very easy to talk to and will give you honest and helpful answers. His staff is also very professional and friendly. The ladies who help you with getting new glasses are wonderful. I am really happy to have Dr. Russell as my optometrist, and I have great confidence in his care.
Jul 27, 2018
Wonderful office! Very efficient and knowledgea... — Jessica T.
(Patient since 2018)
Wonderful office! Very efficient and knowledgeable staff.
Jul 21, 2018
We loved this office! Everyone was so friendly ... — Claire D.
(Patient since 2018)
We loved this office! Everyone was so friendly and helpful from check-in to check-out. The staff was fantastic with my 6 year old daughter. We will definitely be back and highly recommend this office.
Jul 20, 2018
Very pleased with my visit. — Joseph E.
(Patient since 2018)
Very pleased with my visit.
Jul 7, 2018
Wonderful place to get your eye care. — Kristie L.
(Patient since 2017)
Wonderful place to get your eye care. Super friendly staff!
Jun 25, 2018
Awesome group — Nevaeha M.
(Patient since 2017)
Everyone was so nice and eager to explain and help out. Patience is a virtue that not all have but this office has the most patience with lil ones and was so greatly appreciated. Thank you for a wonderful experience for my lil one.
Jun 15, 2018
Best Eyecare Professional bar none. — Sarah O.
(Patient since 2014)
I have known Dr Russell since his son was in first grade. He is very professional, he takes the time to get to know his patients. He explains your needs in plain English that you can understand. His staff are knowledgeable and very friendly. They are always smiling and make you feel important to them. I made the mistake of going to another eye care professional, I came running back to Dr Russell. I highly recommend Dr Russell, and all the staff here at East Tennessee Eyecare.
May 28, 2018
we are very pleased with the quality of care we... — Mary P.
(Patient since 2017)
we are very pleased with the quality of care we receive here.
May 21, 2018
Dr. Russell is an amazing! I would highly rec... — Peggy L.
(Patient since 2014)
Dr. Russell is an amazing! I would highly recommend him to anyone needing to have an excellent eye examine!
May 21, 2018
Friendly staff, on time and all questions answe... — Robert F.
(Patient since 2014)
Friendly staff, on time and all questions answered.
May 21, 2018
Dr. Russell has been my Dr, for years. His prof... — Naomi R.
(Patient since 2014)
Dr. Russell has been my Dr, for years. His professionalism is unparalleled. He is very good and always listens to my concerns. He answers all my questions and his staff are great. If you are looking for a dependable eye doctor who will always tell you the truth and provide excellent care, I highly recommend him. My daughter and grand children are patients of him also and he is great with them especially since one of them is artistic. You can't go wrong with him.
May 20, 2018
Great people here. Always very helpful and trea... — Linda S.
(Patient since 2015)
Great people here. Always very helpful and treat you like family
May 7, 2018
Thank you so much to the staff at East Tennesse... — Linda H.
(Patient since 2018)
Thank you so much to the staff at East Tennessee eye care. Dr. Russell has a great sense of humor and is great at his job! Heather and Karen took their time helping me decide on the best frames for my face:) I really appreciated the personal care from the entire staff and I will be a patient for life!!
Apr 24, 2018
Great place to go for eye care. — Luther H.
(Patient since 2018)
Everyone at Tennessee Eye Care is awesome, extremely friendly and very thorough from the eye exam to picking out frames.
Apr 23, 2018
Dr. Russell and his entire staff always help me... — Wesley B.
(Patient since 2018)
Dr. Russell and his entire staff always help me to feel welcome and comfortable. They are a wonderful group and offer excellent eye care.
Apr 23, 2018
Service is excellent. Not a pressure job on th... — Charles D.
(Patient since 2014)
Service is excellent. Not a pressure job on the glasses. Client's satisfaction is their goal. PS. Not dilating your eyes for exam is well worth the small extra out of pocket cost.
Apr 18, 2018
Dr.Russell and his staff are always great to wo... — Harry Ronald H.
(Patient since 2015)
Dr.Russell and his staff are always great to work with!
Apr 16, 2018
My husband and I both had a eye appointment wit... — Rita D.
(Patient since 2018)
My husband and I both had a eye appointment with Dr. Russell just for a check up it had been a while. We both had a great check up the whole staff was friendly and personable to us. I would highly recommend East Tennessee eye Care...Dr. Russell Thank you ! For having a great personality and taking time with us. We didn’t feel like we was just another patient you made us feel like family.
Apr 8, 2018
Very professional service from the Dr. and the ... — Lee C.
(Patient since 2015)
Very professional service from the Dr. and the staff thanks. Lee
Mar 26, 2018
Best eye exams ever...everyone very professiona... — Edna H.
(Patient since 2015)
Best eye exams ever...everyone very professional.
Mar 26, 2018
The absolute best!! — Lisa P.
(Patient since 2018)
Dr Russell and the ladies in this office are the absolute best. I won’t go anywhere else. They take the time to talk with you and make sure you understand everything. If you’re looking for an eye doctor, then East Tennessee Eye Care in Kingsport, is the place.
Mar 19, 2018
my appointment — William B.
(Patient since 2018)
All of the staff were professional and great .
Mar 18, 2018
As always our experience at East Tennessee Eye ... — Camden H.
(Patient since 2018)
As always our experience at East Tennessee Eye was great. Dr Russell is the best!
Mar 12, 2018
Excellent exam, friendly and informed doctor. — Lawrence L.
(Patient since 2018)
Received a very thorough exam from a friendly and informed doctor! I was impressed and would recommend him to anyone that needs eye care.
Feb 26, 2018
The staff is welcoming and knowledgable. I quic... — Roger F.
(Patient since 2016)
The staff is welcoming and knowledgable. I quickly filled out my information and gave my insurance cards. Everyone works as a team. I was taken to a room where a staff member did my preliminary steps such as checking my glasses and dialating my eyes . i was given a complete exam by Dr. Russell who answered all my questions. I found the website user friendly. And i was impressed that the hours of the practice also includes an evening. Giving patients an options. I had been referred by a friend when i was disappointed by my previous Optometrist . i refer Dr. Russell and his staff to my family and friends.
Feb 26, 2018
Dr. Russell and his staff are wonderful!! I wou... — Vickie J.
(Patient since 2014)
Dr. Russell and his staff are wonderful!! I would give them 5+ rating!!!
Feb 23, 2018
Love this place! — Lindsey C.
(Patient since 2018)
Everyone is so nice and the Dr is the BEST! This is my new favorite eye Dr!
Feb 9, 2018
Visit — Sherry D.
(Patient since 2014)
I walked in and got an appointment right then. The staff is friendly and knowledgeable. I recommended this office to a coworker as well.
Feb 5, 2018
— Kathleen W.
(Patient since 2016)
Visits to Dr. Russell's practice are always a positive experience
Jan 29, 2018
Patricia Hartsock — Patricia H.
(Patient since 2015)
I would like to see more designer glasses.
Jan 29, 2018
Dr Russel was so helpful to my son and myself. ... — Montgomery T.
(Patient since 2018)
Dr Russel was so helpful to my son and myself. His staff and him went out of their way to make my son feel very comfortable as this was his first eye exam and ended up needing glasses. We are so thankful to have found this office and will rely on their expertise in the future as we ty to correct my sons vision.
Jan 29, 2018
Great as always!!!!!!!!!!!!!!!! — Brian C.
(Patient since 2015)
Great as always!!!!!!!!!!!!!!!!
Jan 29, 2018
The staff is very helpful and go the extra mile... — Donna S.
(Patient since 2014)
The staff is very helpful and go the extra mile to save you money. Friendly atmosphere.
Jan 29, 2018
Very professional office! From front desk to th... — Vanessa H.
(Patient since 2017)
Very professional office! From front desk to the Doc. I would highly recommend East Tennessee Eye Care.
Jan 15, 2018
Great place — Myleigh C.
(Patient since 2017)
First time there for my daughter and everything was great!! Also have great employees
Jan 14, 2018
My husband and I have been a patient of Dr.Russ... — Brenda P.
(Patient since 2015)
My husband and I have been a patient of Dr.Russell for many years,the service is great, staff is friendly, they are all professional and know their stuff! I would highly recommend to anyone to try them, I don’t think you will be disappointed st all!
Dec 18, 2017
Words fail me — Dollie M.
(Patient since 2015)
Dr Russell and staff are knowledgable, courteous, and dedicated. They take their time to assess your needs and answer any questions. I've never been kept waiting more than 10-15 minutes past my scheduled appointment time and appointments aren't scheduled every 5 minutes as is common at any other medical facility. Over the past 20+ years as a patient, I've never had anything but an excellent experience here. I've recommended him you many people and will continue to do so.
Dec 18, 2017
Love the entire staff. Very attentive & extreme... — Jennifer E.
(Patient since 2014)
Love the entire staff. Very attentive & extremely knowledgeable.
Dec 11, 2017
I have been going to this office for about 6 ye... — Janice S.
(Patient since 2014)
I have been going to this office for about 6 years now. They are very good to work with and timely in the appointments and services.
Dec 4, 2017
Everyone is so friendly and helpful. — Mary V.
(Patient since 2016)
Everyone is so friendly and helpful. I was amazed that the practice set up my eye surgery so quickly for me and will be seeing me the day after each surgery instead of driving downtown. Dr. Russell is kind, knowledgeable and caring. All the staff is also very helpful and kind. Thank you for taking care of my eye health.
Dec 1, 2017
Dr. Russell and his staff are very professional... — Pamela L.
(Patient since 2014)
Dr. Russell and his staff are very professional and friendly
Nov 29, 2017
Everyone here is wonderful! My oldest 2 kids ha... — Gavin E.
(Patient since 2017)
Everyone here is wonderful! My oldest 2 kids have been coming here for years and just recently added my 5 yr old as a patient. The whole staff was great with him And went out of their way to make it a fun visit for him and make him a happy boy!
Nov 15, 2017
Yearly Eye Exam — Lisa R.
(Patient since 2017)
Very friendly and helpful staff. Enjoyable visit.
Oct 23, 2017
Long time customer — Robert D.
(Patient since 2014)
Got exceptionally good service as always! I do and would highly recommend your services to anyone seeking eye care!
Oct 23, 2017
Fantastic service. I think your employees go ou... — Danny C.
(Patient since 2014)
Fantastic service. I think your employees go out of their way make your visit pleasant.
Oct 16, 2017
Great friendly staff Dr Russel was amazing with... — Destinee P.
(Patient since 2017)
Great friendly staff Dr Russel was amazing with our daughter.
Oct 16, 2017
Great Eyecare! — Terresia C.
(Patient since 2014)
I always want to make sure that my eyes get the best care possible, and I trust Dr. Russell and his great staff!
Oct 15, 2017
unhappy with my former eye doctor, I made a app... — Mike B.
(Patient since 2017)
unhappy with my former eye doctor, I made a appt with Dr. Russell. I can say that I was very please with the Dr Russell and the entire staff at east tn eye care......highly recommend them.
Oct 11, 2017
Wonderful doctor and staff. Feels very comfort... — Linda J.
(Patient since 2014)
Wonderful doctor and staff. Feels very comfortable.
Oct 9, 2017
As always, Dr. Russell and his staff go above a... — Kimberly W.
(Patient since 2017)
As always, Dr. Russell and his staff go above and beyond to make you feel comfortable. They are a compassionate and caring team and he couldn't have a better staff to represent him. Our daughter has ADHD and HFA and they have always made her feel comfortable, taking the extra time to make sure she is feeling safe and that her glasses are functioning properly. I highly recommend the services of East TN Eye Care and Dr. Russell!
Sep 23, 2017
I have referred both friends and co-workers to ... — Virginia J.
(Patient since 2015)
I have referred both friends and co-workers to your practice. Everyone is very friendly and caring, great practice!
Sep 21, 2017
Wonderful staff from start to finish. — Angela R.
(Patient since 2017)
Wonderful staff from start to finish.
Sep 15, 2017
— Tammy K.
(Patient since 2017)
The staff was very nice and friendly and Dr Russell was so pleasant with a great personality! I was very comfortable for my first visit. Good environment!! I would definitely recommend them!
Sep 4, 2017
— Traci P.
(Patient since 2017)
Everyone was so nice to me and very professional. Dr. Russell treated me like he's always known me even though I was a new patient.
Aug 30, 2017
— Dayton L.
(Patient since 2017)
I thought everything was fine. If glasses work out like I think they will it will be great for me.
Aug 27, 2017
Absolutely hands down the best care I've receiv... — Kileigh D.
(Patient since 2015)
Absolutely hands down the best care I've received from any doctor in general! Staff is very kind and helpful, not a long wait, doctor actually makes you feel comfortable and happy! Keep up the great work guys! My daughter went in feeling so insecure about glasses and walked out more confident than ever!
Aug 26, 2017
Very nice staff and enjoyed my visit. — Matthew B.
(Patient since 2017)
Very nice staff and enjoyed my visit.
Aug 21, 2017
This was the best optometrist visit I have ever... — Lila R.
(Patient since 2017)
This was the best optometrist visit I have ever had. I felt comfortable asking questions, and I felt like the doctor knew what he was doing. Overall 10 out of 10 would recommend.
Aug 16, 2017
Very pleasant staff. Very thorough exam. Greg R... — Michael H.
(Patient since 2016)
Very pleasant staff. Very thorough exam. Greg Russell is awesome. He is spot on with his diagnoses and his solutions. He explains easily and understandably. I am extremely happy and confident in Greg Russell.
Aug 13, 2017
Excellent service & the staff is wonderful! — Lora H.
(Patient since 2015)
I absolutely love Dr. Russell & his staff. They provide excellent customer service!
Aug 5, 2017
I have gone to Dr. Russell since he was at Wal-... — Darrel H.
(Patient since 2017)
I have gone to Dr. Russell since he was at Wal-Mart. I went with him when East Tennessee Eyecare opened. He has always been great, very professional and friendly.
Aug 3, 2017
Excellent and very professional care with quite... — Gary C.
(Patient since 2017)
Excellent and very professional care with quite friendly and competent staff. It was a pleasurable experience for me!
Aug 1, 2017
Nice. — Carol A.
(Patient since 2014)
I am thrilled you are starting to accept appointments online. I know there are some kinks to work out - but in my position (working nights) it will be awesome.
Jul 20, 2017
— Martha R.
(Patient since 2014)
Dr Russell and his staff are the best and the friendliest group of people to be around!
Jul 8, 2017
Dr. Russell has up to date equipment to make yo... — Constance C.
(Patient since 2014)
Dr. Russell has up to date equipment to make your exam go smoothly and with ease. Friendly staff, knowledgeable with operating equipment, and giving accurate results with examination. Always takes their time with each patient on a personal level.
Jul 6, 2017
Internet links — Michael M.
(Patient since 2017)
I rarely fill out reviews as they cause more requests for additional review. However, I am impressed with the links to billing, appointments, and adding the appointments to my calendar. Great Job!
Jun 24, 2017
My Eye people — Anita C.
(Patient since 2015)
You are treated like family here. I always laugh everyone is so fun and truly care about you and your eyes as well as being highly professional and confident.
Jun 10, 2017
Great eye doctor. — Kristie L.
(Patient since 2017)
Very friendly and efficient staff. Left work for my appointment and was able to get back to work in half the time I thought it would take. Very pleased with my experience
Jun 8, 2017
Very professional and took all the required ste... — Frankie H.
(Patient since 2017)
Very professional and took all the required steps to give me a thorough eye exam very pleased.
Jun 7, 2017
Excellent Full-service Eye Clinic — John R.
(Patient since 2015)
I thought the front desk and support staff were excellent. Dr. Russell is top notch.
May 24, 2017
Great service and I didn't have to wait all day... — Amber K.
(Patient since 2015)
Great service and I didn't have to wait all day to see the Doctor
May 10, 2017
Very nice staff and friendly.....they will cont... — Clayton B.
(Patient since 2017)
Very nice staff and friendly.....they will continue to stay our eye dr..
May 6, 2017
I will definitely be back. All three of my chi... — Matthew H.
(Patient since 2017)
I will definitely be back. All three of my children have been to East Tennessee Eye Care. The smiles and care shown by all of the staff and doctor really makes you feel cared for. My boys, ages 13 and 17, talked about the friendliness of the staff and the doctor after we left. If you're looking for a great eye care place, you will find it at East Tennessee Eye Care!!
Apr 27, 2017
This was my first time there and the whole staf... — Michael C.
(Patient since 2017)
This was my first time there and the whole staff made my visit remarkable
Apr 23, 2017
Always a pleasure to see and work with the staf... — Rebecca F.
(Patient since 2014)
Always a pleasure to see and work with the staff at East Tennessee Eye Care
Apr 22, 2017
Awesome service.very professional and informat... — Jeff S.
(Patient since 2015)
Awesome service.very professional and informative.
Apr 22, 2017
Best eye doctor in Kingsport — Sarah O.
(Patient since 2014)
Always a pleasure to come for my eye exam. The employees are friendly, kind, and professional. They make you feel like a valuable client. I recommend all my friends to Dr Russell. He is wonderful, takes time to listen to your concerns, and get to know you.
Apr 20, 2017
Dr. Russell is a wonderful and very personable ... — Amy E.
(Patient since 2017)
Dr. Russell is a wonderful and very personable doctor. He is also genuinely caring. The staff is also very friendly.
Apr 19, 2017
Awesome staff and excellent physician! Facilit... — Patricia S.
(Patient since 2015)
Awesome staff and excellent physician! Facility is well kept and fashionable ~ great select!
Apr 18, 2017
Very friendly staff and a great environment. — Jacqueline Y.
(Patient since 2017)
Very friendly staff and a great environment.
Apr 6, 2017
Great experience. I work with my peripheral vi... — Charles D.
(Patient since 2014)
Great experience. I work with my peripheral vision and the glasses prescribed keeps all focal length in clear view.
Apr 3, 2017
Above and Beyond — Billy R.
(Patient since 2014)
Thank you so much for getting us in again on such short notice! You always take good care of us. We highly recommend you to anyone who wants that doctor that is willing to listen and go that extra mile!
Mar 27, 2017
Great doctor and staff. I will never go back to... — Mark W.
(Patient since 2014)
Great doctor and staff. I will never go back to the big office guys. Greg and staff will spoil you with their service.
Mar 22, 2017
This was the best eye experience I have ever ha... — Duane S.
(Patient since 2014)
This was the best eye experience I have ever had! Dr. Russell is an amazing doctor and makes sure you have a thorough exam.
Mar 22, 2017
Friendly , courteous staff . — Ricky R.
(Patient since 2014)
Friendly , courteous staff .
Mar 10, 2017
Always enjoy my visits at East Tennessee Eye Ca... — Tammie J.
(Patient since 2014)
Always enjoy my visits at East Tennessee Eye Care. Was worked in at the last minute, everyone was very accommodating.
Feb 27, 2017
— Jesse B.
(Patient since 2017)
It was great people was nice and friendly need more people like that
Feb 18, 2017
Strongly recommend this eye doctor — Jane H.
(Patient since 2014)
Awesome eye care office. From the office staff, techs and doctor. Very friendly, professional, knowledgeable and helpful.
Jan 25, 2017
Great service, staff is very friendly. — Jerry Allen R.
(Patient since 2014)
Great service, staff is very friendly.
Jan 16, 2017
Always friendly and professional services given... — Harry Ronald H.
(Patient since 2015)
Always friendly and professional services given by Dr.Russell and his staff!
Dec 25, 2016
I Needed Contacts in a Hurry — Aundrea W.
(Patient since 2014)
I have been a patient of Dr. Gregory C. Russell for almost 10 years. He is always energetic, informative—letting me know what is new in eyewear and contacts—and curious about what brings me in to see him in the first place. He and his team have bent over backwards to help me out of a jam, when I needed contacts in a hurry for a last-minute speaking engagement. I'm here to stay.
Dec 22, 2016
East Tennesse Eye Care Is Simply The Best — Aidan P.
(Patient since 2016)
We highly recommend East Tennessee Eye Care. Dr. Russell and his staff are second to none. They are always friendly, patient, and professional.
Dec 16, 2016
Great place and great people!!! — Cheryl G.
(Patient since 2016)
Great place and great people!!!
Nov 30, 2016
Dr Gregory and his staff are very knowledgeable... — Donald B.
(Patient since 2016)
Dr Gregory and his staff are very knowledgeable about the latest procedures and equipment. The office staff and Dr Gregory are professional and also down to earth. You feel completely at ease. Dr Gregory explained every thing he was doing, what he found and what he needed to do to correct any problems. Great selection of frames to choose from as well. This is someone we would highly recommend.
Nov 25, 2016
Great reminders.In this busy and fast paced wo... — Joan P.
(Patient since 2014)
Great reminders. In this busy and fast paced world now I appreciate these reminders.
Oct 29, 2016
Great place for eye care. — Gregory N.
(Patient since 2016)
Thanks Dr. Gregory C. Russell for seeing our whole family at the same time. This made it easier with the little one plus we able to get her eyes checked also. Everyone was very professional yet very home inviting. Everything was explained in a way that we understood and we walked away knowing where we stand on our vision. Thanks.
Oct 21, 2016
Professional service, friendly atmosphere! — Billy D.
(Patient since 2016)
Professional service, Friendly atmosphere!
Oct 21, 2016
Chris Strode review! — Chris S.
(Patient since 2016)
Great visit to the eye doctor. Customer service was excellent!!!
Oct 17, 2016
Dr. Russell been very good to me and my family — Boots Y.
(Patient since 2014)
Best place in East Tennessee been my Doc for years easy to work with and does a great Job
Sep 19, 2016
Eye care you can count on! — Kalena B.
(Patient since 2015)
I have been going to Dr. Russell's office since I was 17 year old. Every time I leave I can truly say that I have a great experience. Him and his staff are so welcoming and it creates a healthy experience!! Thanks East TN Eye Care for all your excellent service!
Sep 15, 2016
My pleasure — Lizabeth G.
(Patient since 2016)
Always a pleasure using Dr. Russell's office. Have always loved him, he goes above and beyond as an eye doctor. Staff is always nice and helpful. Wouldn't change a thing. Thanks so much, Anne gilreath
Sep 12, 2016
Always get in quickly and everyone is super helpf... — Elizabeth J.
(Patient since 2014)
Always get in quickly and everyone is super helpful with great personalities.
Sep 11, 2016
Great appointment. Timely and professional.... — Susan O.
(Patient since 2016)
Great appointment. Timely and professional.
Sep 8, 2016
I could not be happier with Dr. Russell and his w... — Debbie S.
(Patient since 2015)
I could not be happier with Dr. Russell and his wonderfull staff.
Sep 7, 2016
Highly recommend East Tenn Eye Care — Max M.
(Patient since 2016)
Highly recommend Dr. Russell and his staff. Very professional, courteous and efficient, Was in and out in no time. Had a great selection of frames and the office was very neat and well laid out,
Aug 20, 2016
They were absolutely amazing. The nurse was so sw... — Malachi M.
(Patient since 2016)
They were absolutely amazing. The nurse was so sweet and patient with my 6 year old son. Malachi was so scared at first but had nothing but positive things to say once we left the office.
Aug 17, 2016
They were absolutely amazing. The nurse was so sw... — Malachi M.
(Patient since 2016)
They were absolutely amazing. The nurse was so sweet and patient with my 6 year old son. Malachi was so scared at first but had nothing but positive things to say once we left the office.
Aug 17, 2016
Excellent care — Mary M.
(Patient since 2016)
Staff was professional as always. I received great care from Dr. Russell. He was able to work me into his schedule and take an obstruction from my eye. Many thanks to him and his staff! By far the best in TN :-)
Aug 10, 2016
We waited an hour and a half with a 10 month old to be see for an 8:45a.m. apointment and finally ... — Eliza J.
(Patient since 2016)
We waited an hour and a half with a 10 month old to be see for an 8:45a.m. appointment and finally left without being seen.
Aug 3, 2016
Very attentive and efficient... — David D.
(Patient since 2014)
Very attentive and efficient
Aug 1, 2016
5 star treatment! — Heather B.
(Patient since 2014)
Best eye doctor ever! All of the staff are Amazing! Very courteous and professional.
Jul 23, 2016
Dr Russell is always thorough, caring, and helpful!... — Kari F.
(Patient since 2015)
Dr Russell is always thorough, caring, and helpful!
Jul 21, 2016
Was treated as friends, had updated equipment, couldn't ask for better service.... — Danny C.
(Patient since 2014)
Was treated as friends, had updated equipment, couldn't ask for better service.
Jul 16, 2016
Thank you for your service. We appreciate all the friendly staff & their professionalism. ... — Carolyn L.
(Patient since 2014)
Thank you for your service. We appreciate all the friendly staff & their professionalism.
Jul 7, 2016
Pleased more than I ever expected. Thank you Dr Russell !!!!!!!!!!!!!! — Michael H.
(Patient since 2016)
Pleased more than I ever expected. First, before seeing Dr Russell, the assistant tested me on 5 hi-tech devices. The devices that I was tested by my previous eye doctor, as recently as 7 months ago had been 3 commonly used devices . The additional 2 devices at Dr Russell's office, I had never seen. Impressive. Just after Dr. Russell flipped several of those lens he stopped and took a closer look and immediately diagnosed cataracts on both eyes and scheduled to had them removed. 7 months ago at my previous eye exam from another eye doctor I was told I had a small cataract on one eye and it was not big enough to worry about. Yet I still could not see clearly, I mean really not clearly. I felt so relieved that Dr Russell diagnosed this so quickly and knew what had to be done. I previously was afraid I was going blind. I look forward to the eye surgery and to be able to see clearly again !!!!!! I seriously recommend Dr. Russell.
Jun 30, 2016
Excellent customer service and the entire staff are always a pleasure to see and chat with!... — Lora H.
(Patient since 2015)
Excellent customer service and the entire staff are always a pleasure to see and chat with!
Jun 11, 2016
As always, my visit was great.... — Robert F.
(Patient since 2014)
As always, my visit was great.
Jun 5, 2016
I love it here! The staff are always friendly and Dr. Russell treats you like a good friend.... — Heather P.
(Patient since 2015)
I love it here! The staff are always friendly and Dr. Russell treats you like a good friend.
Jun 2, 2016
Everyone is extremely nice and helpful!... — Vickie S.
(Patient since 2015)
Everyone is extremely nice and helpful!
May 18, 2016
— Nancy G.
(Patient since 2014)
Wonderful staff and so helpful. Any time I have a problem with my contacts they take me right in even though I do not have an appointment. This office caters to its patients and I would not go anywhere else.
May 16, 2016
Very nice visit thorough check up very friendly helpful staff and Dr.... — Terry T.
(Patient since 2014)
Very nice visit thorough check up very friendly helpful staff and Dr.
May 15, 2016
Absolutely loved the office and everyone in it. I was treated like I had been coming there for yea... — Kristina E.
(Patient since 2016)
Absolutely loved the office and everyone in it. I was treated like I had been coming there for years and it was only my first visit!
May 11, 2016
Have been seeing Dr. Russell for last 2 years, changed from another group I had been with for num... — Steve C.
(Patient since 2014)
Have been seeing Dr. Russell for last 2 years, changed from another group I had been with for numerous years. Appreciate the friendliness and helpfulness of his staff, and his down to earth friendly approach when he deals with me. Feel like I am talking to a friend or family rather than my eye doctor.
May 2, 2016
Always a great job!! — Anthony W.
(Patient since 2014)
Dr. Russel and his staff always does a great job. I am always treated kindly and with respect. I would highly recommend.
Apr 24, 2016
Dr. Russell and his staff are wonderful! He has state-of-the-art equipment and is very kbo... — Kelly L.
(Patient since 2014)
Dr. Russell and his staff are wonderful! He has state-of-the-art equipment and is very knowledgeable. He takes the time to talk to you and to listen, which I find very important. I have been seeing him for many years, and cannot imagine going anywhere else for my eye care needs!
Apr 24, 2016
I had a great feeling about this place when I called in to make the appointment. The person on the... — Aaron J.
(Patient since 2016)
I had a great feeling about this place when I called in to make the appointment. The person on the phone way very friendly. Once at my appointment the feeling was confirmed. Everyone on the staff from the receptionist to the Dr. were very friendly and helpful. One of the best experiences in a medical office that I have.
Apr 16, 2016
Excellent location, service and expertise! — Patricia S.
(Patient since 2015)
Excellent location, service and expertise!
Apr 11, 2016
Awesome — Dallas M.
(Patient since 2016)
I wouldn't change anything. They were fantastic!
Apr 6, 2016
The best around — Stefani S.
(Patient since 2015)
Dr. Russell is the best around. I would highly recommend him to anybody. I have been going to him for almost 17 years now. I will never use anyone else as long as I live in the area.
Mar 25, 2016
I feel you are doing fine. Every thing was on time and smooth.Keep up the good work. — Larry H.
(Patient since 2014)
I feel you are doing fine. Every thing was on time and smooth.Keep up the good work.
Mar 24, 2016
the things are already excellent keep up the good service — Wayne R.
(Patient since 2015)
the things are already excellent keep up the good service
Mar 23, 2016
I think everyone was super nice Dr — Louise E.
(Patient since 2014)
I think everyone was super nice Dr. Russell was very informative about everything, office was very busy but the wait was not more than 5 to 10im.,always been very satisfied with their service.
Mar 19, 2016
Dr. Ruseell — Duane S.
(Patient since 2014)
Dr. Russell and his entire staff are very professional. Whenever I complete my eye appoint process, I truly feel I have been given the best service possible. I would recommend everyone to see Dr. Russell.
Mar 19, 2016
I always get great care with Dr. Russell and his Staff. Would not go anywhere else — Stanley S.
(Patient since 2014)
I always get great care with Dr. Russell and his Staff. Would not go anywhere else. Thank you Everyone.
Mar 17, 2016
I didn't mind waiting because they just fit me in since I called that morning - very friendly... — Cassandra R.
(Patient since 2016)
I didn't mind waiting because they just fit me in since I called that morning - very friendly staff - I like that!!
Mar 12, 2016
Great Service, Staff is always friendly and very helpful. Highly recommend to everyone. — David E.
(Patient since 2015)
Great Service, Staff is always friendly and very helpful. Highly recommend to everyone.
Mar 10, 2016
No comments or changes to report. It is fine the way it is — Ginger G.
(Patient since 2014)
No comments or changes to report. It is fine the way it is
Mar 5, 2016
I was very comfortable and satisfied with my appointment. — Janet M.
(Patient since 2014)
I was very comfortable and satisfied with my appointment.
Mar 4, 2016
All individuals were knowledgeable and friendly! — Elaine B.
(Patient since 2016)
All individuals were knowledgeable and friendly!
Mar 2, 2016
Our very first visit was great! The staff was very welcoming and knowledgable — Natalie R.
(Patient since 2016)
Our very first visit was great! The staff was very welcoming and knowledgable. The Dr was energetic without being rushed and genuinely friendly. I plan on making recommendations to friends and family. Thank you all for an enjoyable experience!
Feb 27, 2016
Everyone was pleasant and efficient. — Stephen M.
(Patient since 2016)
Everyone was pleasant and efficient. I don't think I saw any bottled water or other drinks in the fridge, so that might need some help. Overall excellent.
Feb 26, 2016
Another positive experience. — John O.
(Patient since 2014)
Another positive experience.
Feb 25, 2016
The staff is always very helpful, professional, and patient! They are very good about explaining... — Rhonda G.
(Patient since 2015)
The staff is always very helpful, professional, and patient! They are very good about explaining what the tests they perform tell them. They are very helpful in assisting clients with picking out eyeglass frames that look good with the client's facial features and coloring. I appreciate Dr. Russell and his staff. I always feel like my eyes are in good hands.
Feb 25, 2016
Great eye doctor appointment!! — Candace B.
(Patient since 2014)
I had an emergency meeting for work and Dr Russell and his staff got me in and out very quickly. Although I only had a short amount of time for my appointment, I did not feel shorted on the attention that my appointment needed. Dr. Russell was very thorough and helpful. This is a great establishment and I have recommended them to so many people. I practically have my whole family going here now. Thank you for great eye appointment!
Feb 25, 2016
Great place — Beverly J.
(Patient since 2014)
I love to go there. The staff is always friendly, yet professional. Dr. Russell is a well qualified Eye Doctor.
Feb 21, 2016
Dr. Russell and the entire staff are great! — Rudy B.
(Patient since 2016)
Dr. Russell and the entire staff are great!
Feb 20, 2016
I have been very happy with all of my years of association — Linnis D.
(Patient since 2014)
I have been very happy with all of my years of association
Feb 14, 2016
I would have liked the option to decide if I wanted to pay for my glasses or my contacts — Sandra P.
(Patient since 2014)
I would have liked the option to decide if I wanted to pay for my glasses or my contacts
Feb 13, 2016
Well short of having an open bar there is no way to improve — Roger F.
(Patient since 2016)
Well short of having an open bar there is no way to improve. Believe me I used to go to a group that I wasn't sure if she was an Optometrist or a Prison Warden.Your group is great
Feb 11, 2016
The lady who helped me pick out my glasses was great. Very helpful. — Rebecca C.
(Patient since 2016)
The lady who helped me pick out my glasses was great. Very helpful.
Feb 6, 2016
Dr. Russell and ALL his staff were friendly, professional, and extremely knowledgeable — Mary L.
(Patient since 2016)
Dr. Russell and ALL his staff were friendly, professional, and extremely knowledgeable. Without exception, they explained my diagnosis, and my options in easy to understand terms. They performed one study more than once to be sure the diagnosis was correct. The office was very clean and comfortable with up to date equipment and the latest in eyewear. I will recommend Dr Russell to my friends who need a comprehensive visit or just good eyewear.
Jan 23, 2016
We got an appointment the same day we made the call and were seen quickly. Thank yoi! — Billy R.
(Patient since 2014)
We got an appointment the same day we made the call and were seen quickly. Thank yoi!
Jan 20, 2016
Greg did a great job and explained everything — David G.
(Patient since 2016)
Greg did a great job and explained everything
Jan 14, 2016
Great staff, and great eye dr!!!!!! — Bettina F.
(Patient since 2014)
Great staff, and great eye dr!!!!!!
Jan 13, 2016
Exam appointment . — Ricky R.
(Patient since 2014)
All of the staff was prompt courteous friendly and helpful . Thanks .
Dec 28, 2015
Thanks for working me into your schedule. Merry Christmas to you and yours! — Pamela W.
(Patient since 2015)
Thanks for working me into your schedule. Merry Christmas to you and yours!
Dec 17, 2015
My visit was great. Every one was very helpful and friendly !!! Thank you ! — Edna R.
(Patient since 2015)
My visit was great. Every one was very helpful and friendly !!! Thank you !
Dec 13, 2015
It was unclear how I was to alert the staff that I was waiting to have glasses adjusted, so I just... — Helen H.
(Patient since 2014)
It was unclear how I was to alert the staff that I was waiting to have glasses adjusted, so I just sat patiently to be noticed.
Dec 12, 2015
The staff is always both pleasant and professional and make you feel like "friends of the family — Fred H.
(Patient since 2014)
The staff is always both pleasant and professional and make you feel like "friends of the family." Fred
Dec 10, 2015
Great people all the way around! Helped me in everyway they could — Brian C.
(Patient since 2015)
Great people all the way around! Helped me in everyway they could. Knowledgeable staff and a great doctor.
Dec 6, 2015
I was treated very kind, but also professional. Dr and staff are super! — Rita D.
(Patient since 2015)
I was treated very kind, but also professional. Dr and staff are super!
Dec 3, 2015
I appreciate, so much, that Dr — Julie W.
(Patient since 2014)
I appreciate, so much, that Dr. Russell has accepted my "challenging disabilities" and has backed me totally in my vision correction !!!!
Dec 1, 2015
Maybe dim the lights a little for the patients who have their eyes dilated — Jessica T.
(Patient since 2014)
Maybe dim the lights a little for the patients who have their eyes dilated
Dec 1, 2015
What can I Say — Linda K.
(Patient since 2014)
What can I Say. You shouldn't mess with success! It certainly makes you feel welcomed and appreciated whenever I visit. --- except for the drops.
Nov 30, 2015
I was very pleased with my appointment and the care I received while there. — Emily A.
(Patient since 2015)
I was very pleased with my appointment and the care I received while there.
Nov 29, 2015
Had a good visitEven though I had a longer waiting period, it was ok as it was nice to talk and... — Peggy R.
(Patient since 2014)
Had a good visit Even though I had a longer waiting period, it was ok as it was nice to talk and interact with the friendly staff....we enjoyed each other.
Nov 28, 2015
Keep on doing what your doing. Your staff is always very accommodating, helpful, and knowledgable — Brenda W.
(Patient since 2014)
Keep on doing what your doing. Your staff is always very accommodating, helpful, and knowledgable. I feel very comfortable with Dr. Russell. He is easy to talk to, and I feel he always has my best interest in mind.
Nov 25, 2015
I was very pleased that even without an appointment I was worked in to have my problem addressed — Thomas B.
(Patient since 2015)
I was very pleased that even without an appointment I was worked in to have my problem addressed. I really liked the lady at the front desk who checked me in. Thanks for taking good care of me. Tom Baker 423-677-8657
Nov 25, 2015
