Dr. Gene Terrezza & Associates

Dr. Gene Terrezza and Dr. Troy Bell

Star Star Star Star Star 283 Reviews

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Reviews

StarStarStarStarStar visit —    (Patient since 2018)

The staff and doctors are awesome. They are very good with the kids and very explanatory.


StarStarStarStarStar The staff & service was fast & great! —    (Patient since 2018)

The staff & service was fast & great!


StarStarStarStarStar Great experience all around!  —    (Patient since 2018)

Great experience all around!


StarStarStarStarStar you Can trust your eyes to this Dr and staff —    (Patient since 2019)

Very friendly and professional. There was no wait time, I was seen as soon as I arrived. In addition to my eye exam I was having a great deal of pain in my left eye, the doctor took the time to exam that eye to see if there was something he could do. He wrote a prescription. When I took the prescription to the drug store my co-pay was $96.00. I called the drs office and they sent a different prescription that medicine costed $5 and the best part was IT WORKED. I am very thankful to the doctor; I had been having trouble with that eye for a long time. Thanks to the doctor, the technician and the rest of the staff. You’re the best!


StarStarStarStarStar Dr. Bell is AMAZING!!!! —    (Patient since 2019)

I absolutely love love love Dr. Bell. Very knowledgeable, excellent bedside manner and took the time to explain anything I didn’t understand. Excellent office staff.


StarStarStarStarStar Have seen Dr. Terrezza since the 90’s. Always e... —    (Patient since 2017)

Have seen Dr. Terrezza since the 90’s. Always excellent service and care.


StarStarStarStarStar I had a possible emergency  —    (Patient since 2018)

I had a possible emergency and was able to get an appointment within an hour of calling.


StarStarStarStarStar All staff members were friendly and helpful. D... —    (Patient since 2019)

All staff members were friendly and helpful. Dr. Bell was very thorough and took the time to explain the test findings. As an eyeglass wearer of 50+ years, I highly recommend them.


StarStarStarStarStar Great Experience  —    (Patient since 2019)

Dr. Terrezza was Great. Funny and Informative he made the visit enjoyable. The wait time was not long at all and all of the staff were very friendly including the help the ladies in the glasses shop. I definitely recommend.


StarStarStarStarStar Always feel welcomed staff is awesome and servi... —    (Patient since 2019)

Always feel welcomed staff is awesome and service is fast.


StarStarStarStarStar Good doctors great facilities recommend very hi... —    (Patient since 2019)

Good doctors great facilities recommend very highly for all your eyes care


StarStarStarStarStar Very friendly staff. I love Dr. Bell's way of d... —    (Patient since 2019)

Very friendly staff. I love Dr. Bell's way of dealing with young children. He is very charmatic.


StarStarStarStarStar Everyone was friendly and well versed on their ... —    (Patient since 2019)

Everyone was friendly and well versed on their training and job


StarStarStarStarStar Excellent staff services  —    (Patient since 2017)

Excellent staff services


StarStarStarStarStar As always very friendly and very professional. ... —    (Patient since 2018)

As always very friendly and very professional.


StarStarStarStarStar The number #1 office in Pensacola! —    (Patient since 2018)

To be able to have a vision Dr. and office staff who are caring, compassion is a Blessing!Been a great 10+years and looking forward to any future appointments or vision needs ,my husband also agrees!


StarStarStarStarStar Everyone was extremely friendly and helpful.  —    (Patient since 2018)

Everyone was extremely friendly and helpful.


StarStarStarStarStar  —    (Patient since 2018)

My visit was excellent .


StarStarStarStarStar My doctor and eye tech was the best. It is goo... —    (Patient since 2018)

My doctor and eye tech was the best. It is good to be a kid.


StarStarStarStarStar Excellent service, up to date equipment and fri... —    (Patient since 2018)

Excellent service, up to date equipment and friendly staff. Gladly answer questions without reservation. Highly recommend.


StarStarStarStarNo Star Professional and amazing service.  —    (Patient since 2018)

Professional and amazing service.


StarStarStarStarStar Had a great experience. Everyone was very nice ... —    (Patient since 2018)

Had a great experience. Everyone was very nice and helpful. Exame way easy and the Doctor was very good at what he does. Assistant was very good also. When being fitted for new glasses they were very helpful and patience. Overall an excellent experience.


StarStarStarStarStar Dr Terrezza was terrific. You can really tell h... —    (Patient since 2018)

Dr Terrezza was terrific. You can really tell he enjoys his work. Optical staff very friendly and helpful. Erica was so nice and knew her job really a


StarStarStarStarStar I missed my appointment and was given a cancell... —    (Patient since 2018)

I missed my appointment and was given a cancellation the next day. I appreciated this and I will be going back when I get new insurance later this year.


StarStarStarStarStar My first appointment with Dr. Terrezza's office. —    (Patient since 2018)

My experience at my first appointment with Dr. Terrezza's office was with Dr. Bell. All staff from my initial check in through getting my glasses ordered, were welcoming, kind, informative and made my experience very enjoyable. All staff members were knowledgeable with answering my questions and made me feel very comfortable.


StarStarStarStarStar Hannah, Nia, Dr Bell and the whole staff were G... —    (Patient since 2018)

Hannah, Nia, Dr Bell and the whole staff were GREAT.


StarStarStarStarStar Great business, highly recommend! —    (Patient since 2018)

Great customer service & friendly staff, professional, appt was on time, highly recommend to friends & family, satisfied with visit.


StarStarStarStarStar Excellent service, didn’t have to wait long !! —    (Patient since 2018)

Excellent service, didn’t have to wait long !!


StarStarStarStarStar  —    (Patient since 2018)

Yesterday's visit was very nice. Everyone was very friendly. The new equipment was a surprise to me. The puff of air was very tolerable. It was easier not to blink. You get a five star.


StarStarStarStarStar I love to see u all and u all's are very amazin... —    (Patient since 2017)

I love to see u all and u all's are very amazing and always there for mewhen I need u never turn me down that why u all so amazing and I love that


StarStarStarStarStar Great as always. The carpet makes a huge differ... —    (Patient since 2018)

Great as always. The carpet makes a huge difference


StarStarStarStarStar Hard to fit. —    (Patient since 2018)

I chose Dr. Bell because after years of RGP lens wear and astigmatism I thought I’d be a “hard fit” which is Dr. Bell’s specialty. He was informative and honest as we discussed my options. I’m glad I chose him. The rest of the staff was friendly and professional. A great experience.


StarStarStarStarStar Great experience, ladies very knowledgeable and... —    (Patient since 2018)

Great experience, ladies very knowledgeable and work together well ,insurance issues no problem and clear answers from the staff. Dr Bell real easy going


StarStarStarStarStar I actually look forward to my eye exams, the st... —    (Patient since 2018)

I actually look forward to my eye exams, the staff is very considerate and patient because I always have my grandchildren rather it's their appointments or mine. The doctors are very thorough, patient and a disciplinary when necessary, I wouldn't trust my eyes or my family's to anyone else.


StarStarStarStarStar The staff and Dr Bell were friendly and took ti... —    (Patient since 2018)

The staff and Dr Bell were friendly and took time to make sure I understood what they were doing. I had great help picking a new set of frame's and they made sure that I was happy with what I got. Just a great bunch all around.


StarStarStarStarStar Insurance circumvent me from getting the type o... —    (Patient since 2018)

Insurance circumvent me from getting the type of frames that I really would like to get I feel that this is biased towards individual with less income


StarStarStarStarStar Great place if business to go too —    (Patient since 2018)

Great place if business to go too


StarStarStarStarStar Dr. Bell and StTaff are Awesome! —    (Patient since 2018)

Dr. Bell and the staff are friendly and professional. I highly recommend them!


StarStarStarStarStar Pleasant atmosphere. Professional. Very helpful... —    (Patient since 2018)

Pleasant atmosphere. Professional. Very helpful


StarStarStarStarStar Great service  —    (Patient since 2018)

Great people and awesome


StarStarStarStarStar Excellent service from people who care. —    (Patient since 2018)

I’ve been a patient for over 15 years now. I can honestly say these people who work for the business know there stuff and take care of you when you arrive till the moment you leave. There’s no B.S. when you speak with the doctor. He’s honest and has your best interest in mind when he speaks with you. If you’re looking for an affordable place for an examination, go see them!


StarStarStarStarStar very nice doctor and staff ....Dr t very forwar... —    (Patient since 2018)

very nice doctor and staff ....Dr t very forward and explained ever thing to me ...I would highly recommend him


StarStarStarStarStar Excellent staff and eye doctors!! Love this off... —    (Patient since 2018)

Excellent staff and eye doctors!! Love this office


StarStarStarStarStar .. —    (Patient since 2018)

Dr Bell and the staff were quick in referring me to a specialist and making sure I was taken care of quickly. My surgery has been set for Monday


StarStarStarStarStar Great service. Friendly staff.  —    (Patient since 2018)

Great service. Friendly staff.


StarStarStarStarStar Great experience —    (Patient since 2018)

The staff and Doctors, are so helpful, explaining all very clearly. Couldn't be any nicer very warm, caring and so helpful. This is my new, practice to go to in the future.


StarStarStarStarStar Competent and complete exam and great choices o... —    (Patient since 2018)

Competent and complete exam and great choices of eye ware!!


StarStarStarStarStar Great eye appointment. Efficient and the doctor... —    (Patient since 2018)

Great eye appointment. Efficient and the doctor explained things to me in a way I could understand. Helped me feel comfortable.


StarStarStarStarStar Staff and doctors are friendly and caring —    (Patient since 2018)

Staff and doctors are friendly and caring


StarStarStarStarStar I appreciated the kind and courteousness. —    (Patient since 2018)

I appreciated the kind and courteousness.


StarStarStarStarStar Great staff great team prompt & friendly servic... —    (Patient since 2018)

Great staff great team prompt & friendly services


StarStarStarStarStar BEEN YEARS SINCE I HAD AN EYE EXAM. THE DR AND ... —    (Patient since 2018)

BEEN YEARS SINCE I HAD AN EYE EXAM. THE DR AND STAFF ARE VERY FRIENDLY I PLAN ON USING YOU FROM NOW ON


StarStarStarStarStar Retired school teacher. —    (Patient since 2018)

I was very pleased with my appointment. Everyone was nice and helpful and am glad I went there for my first visit. I plan on being a customer of them in the future.


StarStarStarStarStar Everything was fantastic !! Best fit for glasse... —    (Patient since 2018)

Everything was fantastic !! Best fit for glasses ever !!


StarStarStarStarStar I saw Dr. Bell yesterday for my eye exam. He wa... —    (Patient since 2018)

I saw Dr. Bell yesterday for my eye exam. He was wonderful, and took his time to answer my questions. He is a great Dr. The staff was also wonderful. My visit was excellent.


StarStarStarStarStar I was very happy with the way the entire staff ... —    (Patient since 2018)

I was very happy with the way the entire staff treated my daughter with dignity! She was a victim of domestic violence which caused the injuries to her eyes!


StarStarStarStarStar I was very pleased with the service I received.... —    (Patient since 2018)

I was very pleased with the service I received. Doctor Terreza was thorough and pleasant. The staff was courteous and knowledgeable.


StarStarStarStarStar Very professional people. Their customer servic... —    (Patient since 2018)

Very professional people. Their customer service impeccable.


StarStarStarStarStar I was not very well service I thought Dr; Bell ... —    (Patient since 2018)

I was not very well service I thought Dr; Bell just ran in and out less than 5 minutes the technican Lisa spent more time with me than he did will not make another visit here.Also, had to cancel my glasses called right away on the day of my appointment which was May 1st it took 2 days for someone to call back so they could credit my credit card and got attitude from her telling me I would be charge a charge for cancellation. I told her it would be on you because it took two days to respond to my phone call very poor PR and I did not get her name unfortunately because I was taken aback by the attitude in her voice.


StarStarStarStarStar Awesome experience. My last visit was my best o... —    (Patient since 2018)

Awesome experience. My last visit was my best one. I was seen promptly after arriving for my appointment. It took maybe 30 minutes for the entire thing and I was done with everything. Everything was explained to me without my having to ask ed everyone was very helpful.


StarStarStarStarStar Great staff and attentive care —    (Patient since 2018)

Great staff and attentive care


StarStarStarStarStar I would recommend Dr. Bell to all my friends ... —    (Patient since 2018)

I would recommend Dr. Bell to all my friends and family. He is personable and professional and actually takes an active role in your eye health.


StarStarStarStarStar I liked the choices of Frames this,  —    (Patient since 2018)

The Optical dept. Had a bit Bigger Selection of $100. Dollar Frames this(2018) year.. Much better than previous years.. Although I've been seeing MORE higher Technology Equipment in the office. Their prices have NOT skyrocketed like most other Optical Stores..


StarStarStarStarStar Great Service I used Dr. Terrezza & Associates... —    (Patient since 2018)

Great Service I used Dr. Terrezza & Associates eye clinic in 2018 for the first time. I used the Choice Program going through the DVA. I found the staff and doctor Terrezza to be very professional helpful with my appointment and exam.


StarStarStarStarStar Dr. Terrezza was awesome the staff is great kee... —    (Patient since 2018)

Dr. Terrezza was awesome the staff is great keep up the good work


StarStarStarStarStar Father of alexis —    (Patient since 2018)

The best place to get glasses


StarStarStarStarStar I was able to get in to see Dr. terrezza quickl... —    (Patient since 2018)

I was able to get in to see Dr. terrezza quickly and have my problem taken care of. He is a very caring and has the patinets best interest at heart.


StarStarStarStarStar Thank You For Your Nice Service For My Husband ... —    (Patient since 2018)

Thank You For Your Nice Service For My Husband and Myself...


StarStarStarStarStar Treatment  —    (Patient since 2018)

The young lady that did some tests on my eyes, was wonderful and so kind,then Dr Bell came and was just as kind to this old lady of 75.....Thank your nice kind and professional treatment...and this went on having new scrip of glasses! “I will be back”!


StarStarStarStarStar My appointment was excellent and very informati... —    (Patient since 2018)

My appointment was excellent and very informational. They treated me with respect and cared deeply.


StarStarStarStarStar Very caring and nice people--doctor and staff. —    (Patient since 2018)

Very caring and nice people--doctor and staff.


StarStarStarStarStar Very nice dr and friendly staff  —    (Patient since 2018)

Very nice dr and friendly staff


StarStarStarStarStar I absolutely love the office and all of the sta... —    (Patient since 2018)

I absolutely love the office and all of the staff there. I would reccomend them to anyone.


StarStarStarStarStar I'm very satisfied with your service. Many tha... —    (Patient since 2018)

I'm very satisfied with your service. Many thanks.


StarStarStarStarStar You have a lovely, informed and courteous staff... —    (Patient since 2018)

You have a lovely, informed and courteous staff. This is rare. Thank you.


StarStarStarStarStar Great service, professional, laughed at all my ... —    (Patient since 2018)

Great service, professional, laughed at all my corny jokes. Only thing wrong- no coffee!


StarStarStarStarStar  —    (Patient since 2018)

I was able to get an Appt for my daughter & myself within 1 week. It was my 5yr old's first time going & the staff was very kid friendly & patient.


StarStarStarStarStar Knowledgeable and friendly! —    (Patient since 2018)

Knowledgeable and friendly!


StarStarStarStarStar Outstanding Service  —    (Patient since 2018)

I have only praise for you and your staff. Genevieve promptly made my appointment on extremely short notice. Hannah was professional and efficient throughout my visit. I cannot thank you and your staff enough for their rapid response and assistance. And the immediate referral to the Retina Institute was icing on the cake. Dr. Myer promptly confirmed your diagnosis, answered all my questions, and arranged for my prescription- Ketorolac eye drops. I’ll be sure to keep you informed of my progress. I’m scheduled to see Dr. Myers 9 April. Thanks again, Slow


StarStarStarStarStar Great experience! Everyone was friendly and hel... —    (Patient since 2018)

Great experience! Everyone was friendly and helpful and answered any questions you may have.


StarStarStarStarStar The nurse was very pleasant and professional. D... —    (Patient since 2018)

The nurse was very pleasant and professional. Dr Troy Bell was awesome and the sales person in the optical dept was very informative and knowledgeable. Thank you Dr Terrezza for such a great staff. The receptionists were also pleasant & nice.


StarStarStarStarStar This Dr. is GREAT... GREAT with children —    (Patient since 2018)

This Dr. is GREAT... GREAT with children


StarStarStarStarStar This was my first time going to Dr. Terrezza an... —    (Patient since 2018)

This was my first time going to Dr. Terrezza and Associates and I was very pleased with my office visit. Hannah took me in to do the initial exam, explained each part of it and what to expect before she did the process and that was a great relief. It put me at ease. The doctor who did my eye exam reviewed the records I brought with me, answered my questions, and made recommendations that made sense. I'm very happy with this Eye Clinic and will recommend them to all my friends.


StarStarStarStarStar Great service,very professional and friendly.  —    (Patient since 2018)

Great service,very professional and friendly.


StarStarStarStarStar Great Overall Team Service —    (Patient since 2018)

Great Overall Team Service


StarNo StarNo StarNo StarNo Star Serious Improvements Needed —    (Patient since 2019)

Horrible service on both visits with the actual glasses side. The doctor side was as expected, friendly and fast. When I had to have my daughters glasses replaced, the lady had my daughter without glasses for a week going to school. When I called to check on the status a week later, I was informed the order was NEVER PUT IN!!!! My daughter cried and struggled in school with her grades on a decline because she couldn't see. Then,they finally put the order in and we wait ANOTHER week. Once they arrived, the lady did not even CHECK my daughters prescription to see she has two DIFFERENT strength eyes, so she just put them in whichever side she wanted!! My daughter had to wear her glasses UPSIDE DOWN!! I ASSUMED THIS PLACE KNEW WHAT THEY WERE DOING! once we had to go pick out my daughters glasses & They were rude as he'll. Highly unsatisfiedi


StarStarStarStarStar The staff are always friendly, and the doctors ... —    (Patient since 2018)

The staff are always friendly, and the doctors are very professional. They explained everything to us so that we could understand.


StarStarStarStarStar I just moved to this area. The clinic staff we... —    (Patient since 2018)

I just moved to this area. The clinic staff were great. The doctors were awesome. I felt very well cared for. I recommend this office to everyone. Thank you. Thelma Howell


StarStarStarStarStar Wow! It was my first time there and second time... —    (Patient since 2017)

Wow! It was my first time there and second time ever at an eye doctor! The staff was so amazingly friendly and the dr was fantastic!! I’m fact I even made my husband an appointment in the way out! I felt very comfortable and am very pleased with the care I received!


StarStarStarStarStar Excellent dental services  —    (Patient since 2017)

Excellent dental services


StarStarStarStarStar Excellent Customer Service —    (Patient since 0001)

Excellent Customer Service


StarStarStarStarStar  —    (Patient since 2018)

We have been with the team over 10 years!


StarStarStarStarStar Eye exam —    (Patient since 0001)

I had a great experience at my appointment. The staff was great and the appointment didn’t take long.


StarStarStarStarStar Professional attitudes and prompt attention, co... —    (Patient since 2018)

Professional attitudes and prompt attention, courteous and helpful


StarStarStarStarStar Like going to a friend. —    (Patient since 2018)

As before, I feel more like a friend than a customer, client, or patient. Staff has always been very helpful and friendly.


StarStarStarStarStar A++ —    (Patient since 2017)

I have been seeing Dr. Terrezza for years and have yet to be disappointed. Staff is friendly and helpful. Dr. Terrezza is quick and efficient. Highly recommended!


StarStarStarStarStar It is always a pleasant experience to see Dr. M... —    (Patient since 2019)

It is always a pleasant experience to see Dr. McDonald for my eye exam. The assistant also made me very comfortable during the pre exam..


StarStarStarStarStar Everyone was great. Nice place to get your eyes... —    (Patient since 2019)

Everyone was great. Nice place to get your eyes taken care of. I will be telling everyone to go to your place.


StarStarStarStarStar Very friendly, helpful staff. Hannah and Dr. T ... —    (Patient since 2021)

Very friendly, helpful staff. Hannah and Dr. T were amazing and very thorough.


StarStarStarStarNo Star Great group of professionals with super people ... —    (Patient since 2019)

Great group of professionals with super people skills. No waiting and got us through our appointments efficiently.


StarStarStarStarStar My appointment went very well! As soon as I arr... —    (Patient since 2017)

My appointment went very well! As soon as I arrived I was able to look at frames before so I was actually able to see what I was looking at, which I have never been offered to do before. Also made the time go by a lot quicker. Lynn and the other girl were very sweet and friendly inside the shop. Hannah in the actual exam was also very friendly and explained everything we did. As well as Dr. Bell. My prescription didn't change much and i love the frames I have now so there was no pressure to buy a new pair. I am very pleased with my vist and i much appreciate the staff being so kind.


StarStarStarStarStar Great Staff; Excellent Service —    (Patient since 0001)

This was my family's first visit to Dr. Gene Terrezza & Associates. We've been in the Pensacola area for a few years and were using another provider, who was okay...business-like, got the job done, but not very friendly. In the hunt for a new provider, I stopped by Dr. T's office (at the corner of Fairfield and Lillian) to see if they were taking new patients and was impressed with the friendliness of the staff and the selection of glasses. We made an appointment, and the service was outstanding on appointment day. The staff were friendly and professional, and answered our all of our questions without making us feel like we were keeping them from something more important. It really was a great customer service experience.


StarStarStarStarStar Excellent service  —    (Patient since 2018)

Pleasant as always, friendly staff


StarStarStarStarStar thank you —    (Patient since 2018)

Thank you for making my visit stress free.


StarStarStarStarStar Consistant Everytime  —    (Patient since 2018)

I love the staff and service! The staff is always welcoming and friendly and everything is explained thoroughly


StarStarStarStarStar Everyone was so nice and helpful. I just moved ... —    (Patient since 2018)

Everyone was so nice and helpful. I just moved to Florida and have definitely found my eye care family!


StarStarStarStarStar You staff and doctor were awesome. —    (Patient since 2018)

You staff and doctor were awesome.


StarStarStarStarStar  —    (Patient since 2018)

The team at both locations I visited were extremely helpful and friendly.


StarStarStarStarStar  —    (Patient since 2018)

Super patient people there my son was nervous and wasn't very easy to work with so thank you very much for your patience


StarNo StarNo StarNo StarNo Star My son was seen by Dr. Terrezza September 11, 2... —    (Patient since 0001)

My son was seen by Dr. Terrezza September 11, 2017 to determine if he needed glasses for seatwork at school. I watched in the exam room as my soon read off incorrect letters from the Eye Chart as Dr. Terrezza performed the exam. When he had completed his exam, Dr. Terrezza was very brief, uninformative and tactless. He said my son did not need glasses at this time, and instead of explaining what he determined from the exam he said, "You won't remember anyway" and left the exam room with no explanation. I requested that the office staff fax the exam results to my son's school, which has yet to materialize. I am considering getting a second opinion and do not plan to return to Terrezza Optical. for my son's eyecare needs.


StarStarStarStarStar Really a pleasant experience all the way around... —    (Patient since 2017)

Really a pleasant experience all the way around. My first visit to Terrezza. The facility is clean and neat. I was treated courteously and professionally. The assistants were knowledgeable and I was comfortable with their portion of the eye exam. Dr. Bell was thorough, listened to my concerns and suggested an agreeable plan forward. The staff in the frames area were very helpful without any pressure or up-sale attempts--a refreshing change from some places I've used in the past! I visited the Fairfield Drive location.


StarStarStarStarStar The perfect professionals  —    (Patient since 2018)

The perfect professionals


StarStarStarStarStar I love coming to have my eyes examined! —    (Patient since 2018)

I love coming to have my eyes examined!


StarStarStarStarStar Everyone is wonderful. They are respectful, cou... —    (Patient since 2020)

Everyone is wonderful. They are respectful, courteous, and friendly - as always.


StarStarStarStarStar I have always had great service here —    (Patient since 2019)

I have always had great service


StarStarStarStarStar Love coming to Dr Terrezza  —    (Patient since 2018)

Love coming to Dr Terrezza his friendly staff and great doctors make every appointment a great friendly experience


StarStarStarStarStar Say yes to Dr. Gene Terrezza & Associates... —    (Patient since 2018)

My family lives going to Dr. Gene Terrezza & Associates because of the quality of the care, the staff are so awesome and friendly, and we have been going there for years and wouldn't go anywhere else.


StarStarStarStarStar Nothing other than expected. Completely satisfi... —    (Patient since 0001)

Nothing other than expected. Completely satisfied.


StarStarStarStarStar I had a very pleasant experience during my firs... —    (Patient since 2019)

I had a very pleasant experience during my first appointment. Doctor McDonald was very caring and informative, and the vision tech, Hanna was terrific. Also, my glasses are already ready for me to pick up. I am new to the area, and I am glad that I have found the place for all of my vision and eye care needs.


StarStarStarStarStar Thank you for a GREAT JOB !!  —    (Patient since 2018)

we have been coming here now for 3 years. Everyone has been really great with the kids and are always VERY Professional. Thank you !!


StarStarStarStarStar  —    (Patient since 0001)

I was a walk in & was drawn in to do so from my busy schedule with the sign outside the building that no appointment was necessary on Thursdays. Service was friendly and fast. I hardly waited. The staff were helpful in guiding me to what was covered under my insurance and what options I had to choose from. I felt the eye exam & entire process of selecting glasses lasted shorter than an average appointment anywhere.


StarStarStarStarStar Excellent..very politefull..answers all the que... —    (Patient since 2020)

Excellent..very politefull..answers all the questions that you have. Will definitely recommend to anyone needing eye exams. Also love the customer service in the glasses department


StarStarStarStarStar I was a new patient with an urgent, acute probl... —    (Patient since 0001)

I was a new patient with an urgent, acute problem. I called Dr. Terrezza's office and was seen within an hour. The staff was friendly from my initial phone until the end of my appointment. Dr. Stacey McDonald was an informative and helpful optometrist! Thanks for being available for me when I needed it most!


StarStarStarStarStar Great professional service with quite an accomm... —    (Patient since 2016)

Great professional service with quite an accommodating staff!


StarStarStarStarStar The staff is way above Awesome and friendly! T... —    (Patient since 0001)

The staff is way above Awesome and friendly! Their knowledge of everything was very much impressive . I was very much impressed thanks


StarStarStarStarStar Great Experience! —    (Patient since 2018)

I searched for a while for a new optometrist, after my insurance changed, before choosing Dr. Bell. It appears that my research paid off! All around GREAT experience! I felt welcomed from the moment I walked in the door. Hannah was so nice and explained everything she was doing. Dr. Bell was excellent and told me exactly what my problem was and what we needed to do to correct it. I actually look forward to my next visit! Thanks to all!


StarStarStarStarNo Star Very informative and simple to understand. Grea... —    (Patient since 0001)

Very informative and simple to understand. Great service for the whole family.


StarStarStarStarStar I have been a patient here for 30 years, and th... —    (Patient since 2018)

I have been a patient here for 30 years, and the quality of care has always been AWESOME!!!


StarStarStarStarStar Always a pleasure getting my appointments with ... —    (Patient since 2016)

Always a pleasure getting my appointments with you. Always satisfy with the attention to details. Always happy with the associates that helps me out. And Stacey is the best that I have ever used.


StarStarStarStarStar Great location for vision services —    (Patient since 2018)

I like this place. Hannah is always so happy and helpful and Dr. Bell is very kind and informative about my vision. Highly recommend this place.


StarStarStarStarStar Looks nice. Could be very useful.  —    (Patient since 2018)

Looks nice. Could be very useful.


StarStarStarStarStar Thank You, —    (Patient since 2018)

My appointment, 3-24-17 was perfect Early expedient & friendly comfortable. Awaiting pick-up next couple weeks always as previous good experience at Terrezza, eyeglasses.


StarStarStarStarStar Personnel do an excellent job. Very friendly an... —    (Patient since 2018)

Personnel do an excellent job. Very friendly and know what they know their job.


StarStarStarStarStar Thank you —    (Patient since 2018)

Dr. McDowell is the best! The staff is always friendly and helpful.


StarStarStarNo StarNo Star Disappointed  —    (Patient since 2018)

Usually very satisfied, but felt very rushed at my last appointment. If you don't want to be there after a certain time don't schedule an appointment at 3:45. My eyes were not checked the same as they were at previous appointments.


StarStarStarStarStar Your office does a great job on everything. The... —    (Patient since 0001)

Your office does a great job on everything. The cost is real fair, the wait is not long and everybody does an excellent caring job.


StarStarStarStarStar Very thorough exam I was very pleased with all ... —    (Patient since 0001)

Very thorough exam I was very pleased with all of the staff.


StarStarStarStarStar Staff is always helpful and great to work with.... —    (Patient since 2018)

Staff is always helpful and great to work with. I recommend this place to who ever brings up getting an eye exam or needing glasses


StarStarStarStarStar I'm very satisfied with the great service. —    (Patient since 2018)

I'm very satisfied with the great service.


StarStarStarStarStar Dr McDonald explained my condition well. —    (Patient since 2018)

Dr McDonald was very helpful in explaining how cataracts cloud the lenses and blocks the light that passes through and prevents a sharp image from reaching the retina and how increasing the strength of my glasses will only help to a point and that my vision has to decrease to certain point before my insurance will approve surgery to remove the cataract and replace the lense.


StarStarStarStarStar They were fantastic. Had a great visit. —    (Patient since 2018)

They were fantastic. Had a great visit.


StarStarStarStarStar Very pleased with the staff and service. I will... —    (Patient since 2018)

Very pleased with the staff and service. I will tell my friends


StarStarStarStarStar I highly recommend! The office staff does a wo... —    (Patient since 2018)

I highly recommend! The office staff does a wonderful job welcoming you and getting through the obligatory paperwork. I really like Dr. Stacey's easy going approach to finding the best perscription.


StarStarStarStarStar There was no line and no waiting. Excellent cus... —    (Patient since 2018)

There was no line and no waiting. Excellent customer service. Staff very kind and helpful!


StarStarStarStarStar The staff and care my daughter and I received w... —    (Patient since 0001)

The staff and care my daughter and I received was fantastic!!


StarStarStarStarStar  —    (Patient since 2020)

Everyone was very kind and very sweet. Ms. Hannah was really sweet.


StarStarStarStarStar Efficient and quick visit. —    (Patient since 2016)

Efficient and quick visit.


StarStarStarStarStar Very fast and know their business. —    (Patient since 2018)

Very fast and know their business.


StarStarStarStarStar Eye exam —    (Patient since 2018)

Great people to deal with was in and out with friendly people.


StarStarStarStarStar Everything went great and it didn't take as lon... —    (Patient since 2018)

Everything went great and it didn't take as long as I expected. From the receptionist to the glasses technician everyone seemed to want to do all they could to help me. Great doctor, great service.


StarStarStarStarStar Five Star Visit —    (Patient since 2017)

Very good experience. The (nurse? tech? lady who saw me before the doctor??) was very courteous, even came out and explained they were running just a little bit behind, which was nice because at most doctor visits where you make an appointment and show up on time, they just leave you sitting there forever without bothering to explain or apologize why THEY aren't on time. She did both. She also explained everything she was going to do, which put me at ease. The doctor was great. I told him what I didn't like about my old lenses and he gave me my options. He was patient and polite and I enjoyed my visit very much. I was even able to use my old frames for my new lenses, which I really like. Over all, very good experience. Thank you.


StarStarStarStarStar Friendly and professional - I highly recommend! —    (Patient since 0001)

I always have a pleasant experience when I visit Dr. Gene Terrezza's office. This year specifically, I've visited to office multiple times, to pick up glasses or bring some in for repair. (My husband is particularly hard on glasses.) The staff is always pleasant and helpful. The reception staff was pleasant, Heather, the technician, was joyful and professional. My appointments with Dr. Troy Bell are always a learning experience and I appreciate that he takes his time and ensures that I understand his answers to all my questions. The young ladies who helped me select frames are amazing! The main one, I think her name is Heather also, was so patient with me, even though I felt like I really took up a lot of her time. I highly recommend Dr. Terrezza & Associates!


StarStarStarStarStar The office was very pleasant and the doctor was... —    (Patient since 2016)

The office was very pleasant and the doctor was thorough with my examination. Pleasantly surprised I didn't need to get new glasses and that was nice to get the honest and integrity that he showed. I will be back and will highly recommend this office.


StarStarStarNo StarNo Star I had been trying to get in on a walk on appt f... —    (Patient since 2020)

I had been trying to get in on a walk on appt for about 2 months each time getting diff information depending on who answered the phone on how the process worked. The new employee that has been there for about 3 months didn't seem to be friendly nor as helpful as the usual staff I have interacted with through the yearsI knew right away she was new & even asked was she which she said yes. Everyone else I encountered that day offered additional help, answered all my questions with a smile & had overall provided great customer service WITH a smile.


StarStarStarStarStar Very friendly and made my daughter feel very co... —    (Patient since 2019)

Very friendly and made my daughter feel very comfortable!! Very clean and a friendly staff! Even got us in early because we were early!


StarStarStarStarStar Fast,friendly and knowledgeable staff. I have ... —    (Patient since 0001)

Fast,friendly and knowledgeable staff. I have already recommended your business to two other people.


StarStarStarStarStar Everyone was very nice and professional. An won... —    (Patient since 2020)

Everyone was very nice and professional. An wonderful experience for eye care. All my questions were answered. Will be returning next year.


StarStarStarStarNo Star your service review  —    (Patient since 2018)

Great service, very courteous, and knowledgeable staff


StarStarStarStarStar My visit for eye exam. —    (Patient since 2018)

I was very pleased with the staff. Everyone was very professional and polite.


StarStarStarStarStar Very pleased and appreciative of the friendly, ... —    (Patient since 2018)

Very pleased and appreciative of the friendly, professional service I received. My exam was thorough and my concerns were addressed and every option for resolution of my concerns offered. I am looking forward to my follow up appointment.


StarStarStarStarStar Amazing Office, The staff is super nice! —    (Patient since 0001)

Great office. The staff always have smiles and I always feel welcome. The Dr. is amazing. He takes his time and explains what he is doing. My 3 children and I all received eye exams with 2 different apts. My oldest and middle children had their apt first and I was very pleased with how nice everyone was. We didn't have a long wait time. And then they were able to choose their glasses. I really liked the verity of frames they had and the prices were affordable. Next my youngest child and I had our apt and we received the same treatment and our apt went super quick. My youngest didn't need glasses but I did and again I loved the fact they had a good selection to choose from for regular frames and frames for sunglasses. Now I can afford to have both prescription regular glasses and prescription sunglasses. The staff was super helpful in answering my questions. My first 2 children's glasses came in within 2 weeks and they where very pleased with them. I just ordered mine so I still have a few days. I had an emergency with my eye sight before I became a patient and they took me right in immediately. I was so happy they accepted me as a new patent so quickly because I could not see. They all made me feel like everything would be OK and I was. I have Ocular Migraines. And it was super scary not knowing why I could not see but the Dr made me very comfortable and made me feel okay.


StarStarStarStarNo Star  —    (Patient since 2017)

The techs and dr. Were very professional and courteous. I can't give you five stars for the exam side, but can for the eyeglass side.


StarStarStarStarStar Great service —    (Patient since 0001)

We love going to Dr.Terezza's office, all the staff there are friendly, and we get in and out quickly


StarStarStarStarStar The visit is always pleasent... —    (Patient since 2018)

The visit is always pleasent


StarStarStarStarStar Great workers!!! Awesome staff!... —    (Patient since 2019)

Great workers!!! Awesome staff!


StarStarStarStarStar  —    (Patient since 2018)

Everyone in the office was very friendly & helpful. Very happy that my appt. with dr. was a good one & that all went well. Thank you for your concern & being courteous.


StarStarStarStarStar Staff was great, Wait time was excellent, Doctor ... —    (Patient since 2017)

Staff was great, Wait time was excellent, Doctor was very thorough


StarStarStarStarStar Overall experience was very good!... —    (Patient since 2019)

Overall experience was very good!


StarStarStarStarStar Dr. Terrezza is such a caring doctor. He is going... —    (Patient since 2016)

Dr. Terrezza is such a caring doctor. He is going above and beyond to help my daughter. He caught something very serious in her eye, and is aggressively treating it and keeping a close eye on her. I can't express how much I appreciate his willingness to do whatever it takes make sure his patients are taken care of.


StarStarStarStarStar Swimmer with burning eyes! —    (Patient since 2017)

I called because my daughter who is a high school swimmer was suffering from eye burning and pain! Got an appointment that morning and was seen quickly! Thank you!


StarStarStarStarStar I thought I might need glasses since I've caught ... —    (Patient since 2018)

I thought I might need glasses since I've caught myself squinting at road signs and my computer monitor. A couple of people recommended me here, and I'm glad I went. Dr. Terrezza speaks to you intelligently (instead of talking to you like you're an idiot which drives me nuts), and all staff members there were enthusiastic, professional, and had a great sense of humor (when appropriate). I found out I had indeed lost some vision and ordered some glasses at a very reasonable price (less than I feared).


StarStarStarStarStar All the workers there they are always so friendly... —    (Patient since 2018)

All the workers there they are always so friendly. I was there for a hr and a half a little slow going that day but other then that it is great.


StarStarStarStarStar You guys are awesome! Very nice and timely in see... —    (Patient since 0001)

You guys are awesome! Very nice and timely in seeing us and listening to us. Thanks so much for a great visit!


StarStarStarStarStar I appreciated the several reminders I received be... —    (Patient since 2019)

I appreciated the several texts I received before my appointment.


StarStarStarStarStar Politely and friendly. —    (Patient since 0001)

The service is great and I was having an awful day. I checked in. Filled out new patient info. As soon as that was done they let us look at frames where we were promptly greeted and explained what is covered with our insurance and any extra frame cost. She even went and pulled out more frame options for my son. Shortly after picking out frames we went to the back and both kids were tested. Everyone was very polite. Even the gentleman stuck with my son screaming over the eye drops.


StarStarStarStarStar The service is great and I was having an awful day. Witnessed a car accident that could have been... —    (Patient since 0001)

The service is great and I was having an awful day. Witnessed a car accident that could have been us on the way to the appointment and my kids were being absolutely crazy that day and everything just went systematically and smooth when we got to the office. I checked in. Filled out new patient info. As soon as that was done they let us look at frames where we were promptly greeted and explained what is covered with our insurance and any extra frame cost. Shortly after picking out frames we went to the back and both kids were tested. Everyone was very polite.


StarStarStarStarStar Absolutely loved the whole staff that we met. Thank you very much!!... —    (Patient since 0001)

Absolutely loved the whole staff that we met. Thank you very much!!


StarStarStarStarStar As always a great experience with Terrezza & Associates... —    (Patient since 2018)

As always a great experience with Terrezza & Associates


StarStarStarStarStar The staff was awesome the Doctor was so funny I enjoyed his service... —    (Patient since 0001)

The staff was awesome the Doctor was so funny I enjoyed his service


StarStarStarStarStar It was my first time there, I didn't know what to expect, but it was all good. they explained what... —    (Patient since 2018)

It was my first time there, so I didn't know what to expect, but it was all good. They explained what they were doing and why. A lot of patience but the wait wasn't long at all. Everyone was so nice, I'm looking forward to my next appointment, they treated me special, nice place.


StarStarStarStarStar I had a great vist. At first the girls at the desk were overwhelmed and surely showed it. Once I ... —    (Patient since 2017)

I had a great vist. At first the girls at the desk were overwhelmed and surely showed it. Once I was brought back into the exam rooms, the assistant, i think her name was hannah, maybe was very friendly. Dr.Bell was also very nice and the lady who helped me afterwards.


StarStarStarStarStar Enjoyed the staff and friendly attitude displayed by all members.... —    (Patient since 0001)

Enjoyed the staff and friendly attitude displayed by all members.


StarStarStarStarStar Always a pleasure. Great staff. Great selection of glasses.... —    (Patient since 0001)

Always a pleasure. Great staff. Great selection of glasses.


StarStarStarStarStar Very Awesome  —    (Patient since 0001)

I had two kids go at the same time. It was awesome and the dr came in at a timely manner didn't even krrp us waiting to or three mins and he put me at ease about my soon eyes . I liked it I cannot complain at all!!


StarStarStarStarStar Great service for my eyes ... —    (Patient since 2018)

Great service for my eyes


StarStarStarStarStar The staff here are excellent. It was my 6 year olds first time having his eyes checked, and they ... —    (Patient since 2018)

The staff here are excellent. It was my 6 year olds first time having his eyes checked, and they were so good with him. The Doctors are quick and thorough. Love this place.


StarStarStarStarStar Dr was awesome and caring!! I'll be back for sure! Thank you all!... —    (Patient since 0001)

Dr was awesome and caring!! I'll be back for sure! Thank you all!


StarStarStarStarNo Star  —    (Patient since 0001)

Always receive great care from Dr. Terrezza and his staff.


StarStarStarStarStar I injoyed the appointment. ... —    (Patient since 2018)

I injoyed the appointment.


StarStarStarStarStar The staff was super friendly. They were also very fast and efficient. Made me feel very comfo... —    (Patient since 0001)

The staff was super friendly. They were also very fast and efficient. Made me feel very comfortable having them care for my children's vision needs.


StarStarStarStarStar I was impressed with the profession attitude of your employees. Will be bringing husband as soon a... —    (Patient since 2018)

I was impressed with the profession attitude of your employees. Will be bringing husband as soon as we can afford it thank you for your help. Patty


StarStarStarStarStar I was impressed with the profession attitude of your employees. Will be bringing husband as soon a... —    (Patient since 2018)

I was impressed with the profession attitude of your employees. Will be bringing husband as soon as we can afford it thank you for your help. Patty


StarStarStarStarStar They did a great job. They were on time and very friendly. Made it very relaxing for my nine year ... —    (Patient since 0001)

They did a great job. They were on time and very friendly. Made it very relaxing for my nine year old son who has never had an eye exam before. He had a great experience.


StarStarStarStarStar My eye exam was very thorough and the doctor was extremely personal, explaining each step making... —    (Patient since 2018)

My eye exam was very thorough and the doctor was extremely personal, explaining each step making my visit both pleasant and informative.


StarStarStarStarStar You were very friendly, and actually got me in early! Thanks! —    (Patient since 2018)

You were very friendly, and actually got me in early! Thanks!


StarNo StarNo StarNo StarNo Star Most of the staff was good my time. The office space was disconcerting.. —    (Patient since 0001)

Most of the staff was good my time. The office space was disconcerting...outlet plates missing, walls blank, it seemed very low rent. My time with the doctor was also rushed and impersonal. I don't have confidence in the evaluation or eye prescription I received.


StarStarStarStarStar I am a patient of Dr —    (Patient since 0001)

I am a patient of Dr. T but I had an urgent eye problem so I just walked in this time and was waited on immediately. Very friendly and efficient receptionist. As a walk-in I assumed I would have to wait, but I was waited on within 10 minutes. I have and will continue to recommend Dr. T to all. Thank you for your excellent service and most importantly curing my eye problem. Emma Walke


StarStarNo StarNo StarNo Star my prescription right. —    (Patient since 2015)

Your office/staff's inability to get my prescription right. After two redos it's still not right.


StarStarStarStarStar I learned a lot on my visit appreciated the time the Dr spent to explain and help find a financial... —    (Patient since 0001)

I learned a lot on my visit appreciated the time the Dr spent to explain and help find a financial solution thank you much


StarStarStarStarStar During my tests the employee left the room and the supervisor left her also —    (Patient since 0001)

During my tests the employee left the room and the supervisor left her also. I would recommend while training a new person that the supervisor be with him or her all the time.


StarStarStarStarStar Great service and very profuessional, and nice —    (Patient since 0001)

Great service and very profuessional, and nice


StarStarStarStarStar Well dis was my first time and everything went great so far no problem. —    (Patient since 2018)

Well dis was my first time and everything went great so far no problem.


StarStarNo StarNo StarNo Star I called 30 min after I left to ask if I was getting bifocals and if so to request they sat low on... —    (Patient since 2019)

I called 30 min after I left to ask if I was getting bifocals and if so to request they sat low on the glasses. No one has called me back yet! This was my first time at an eye Dr. and my first time getting glasses. I didn't even get a copy of my eye glass RX! So I'll have no way to even know if the glasses I'll get NEXT MONTH are even the correct Rx! Everyone was VERY nice and polite but I left with questions and feel like nobody cares because of my insurance!


StarStarStarStarStar Not make people wait when they have an appt —    (Patient since 2018)

Not make people wait when they have an appt


StarStarStarNo StarNo Star I know that I have Medicaid in my unfortunate situation but your selection glasses look like... —    (Patient since 0001)

I know that I have Medicaid in my unfortunate situation but your selection glasses look like children's glasses very disappointed in the glasses I had to get and I even had to pay extra because insurance wouldn't pay for them I am also disappointed that I have to wait two weeks and make an appointment to get them.however I really like Dr. Gene and the majority of your staff with one exception of an older looking strawberry blonde who works in the eyeglass department she was rude


StarStarStarStarStar Visit review —    (Patient since 0001)

Visit took care of all of my needs but the waiting area was crowded with other patients bringing in 4-5 other family members


StarStarStarStarStar I don't have any suggestions at the moment. —    (Patient since 2020)

I don't have any suggestions at the moment.


StarStarStarStarStar I love Stacey McDonald. She is the best eye doctor I've ever had —    (Patient since 2017)

I love Stacey McDonald. She is the best eye doctor I've ever had. I've referred her to several people. One person went to see her earlier this year and she said it was the best eye appointment she ever had. I don't want to go to any other eye doctor. The staff is excellent. Every time I go my service is outstanding.


StarStarStarStarStar Thanks.... There's nothing to change... your office/staff was excellent! —    (Patient since 2020)

Thanks.... There's nothing to change... your office/staff was excellent!


StarStarStarStarStar appointments times are delayed since implementing walk in appoints —    (Patient since 2018)

appointments times are delayed since implementing walk in appoints. I arrived early as I always do and this time waited 30 minutes past my appointment time, making me there for 45 minutes. The doctor was great. New girl had some problems, that was ok, I have been new on a job many times.


StarStarStarStarStar HE WAS GOOD TO ME BUT DIDNT TRY VERY HARD TO UNDERSTAND ME , I RECEIVED AT LETTER THE DAY BEFORE... —    (Patient since 2018)

HE WAS GOOD TO ME BUT DIDNT TRY VERY HARD TO UNDERSTAND ME , I RECEIVED AT LETTER THE DAY BEFORE HE LEFT WHERE I WENT TO SEE HIM,I WAS NOT GOING TO DRIVE AN HOUR TO SEE HIM WHICH I DONT LIKE GOING THAT FAR FROM HOME TO SEE A DOCTOR SO I FOUND ANOTHER & THIS DOCTOR UNDERSTANDS WHAT I NEED, HELPING ME TO GET MY BLOOD SUGAR UNDER CONTROL,BLOOD PRESURE& WEIGHT.


StarStarStarStarStar A welcoming environment  —    (Patient since 2018)

All of the staff was very helpful and friendly,this being my first visit I will definitely refer them to all I can.


StarStarStarStarStar excellent —    (Patient since 2016)

very happy with my visit . very good atmosphere. friendly and professional. definately recommend to friends and family


StarStarStarStarStar I called in the morning complaining of pain in my eyes. I asked for an appointment after 2:30 —    (Patient since 0001)

I called in the morning complaining of pain in my eyes. I asked for an appointment after 2:30. I was given an appointment at 3:00 and was seen in just a few minutes and left with the cure in hand! Thanks so much!!


StarStarStarStarStar I don't think my eyes were properly dilated —    (Patient since 0001)

I don't think my eyes were properly dilated. My appointment was at 10am and I was out the door by 11am. Maybe that process is quicker than it use to be.


StarStarStarStarStar More toys in the waiting room but everyone was nice and friendly —    (Patient since 2018)

More toys in the waiting room but everyone was nice and friendly. I will always use your services for all my eye care needs


StarStarStarStarStar I was pleased with my appt. The front desk ladies were attentive —    (Patient since 0001)

I was pleased with my appt. The front desk ladies were attentive. The doctor was very nice and explained my eye care needs. The eye glass people were very helpful helping me pick out frames


StarStarStarStarStar Dr. Bell treated my painful eye sty and when he was finished my pain was almost gone! Dr —    (Patient since 2020)

Dr. Bell treated my painful eye sty and when he was finished my pain was almost gone! Dr. Bell and the staff were so helpful. I thought that Dr. Teresa was the only eye doctor for me, but I am adding Dr. Bell to my list! Thanks and Happy Thanksgiving !


StarStarStarStarStar The "T" Dollars award idea is novel, however in all reality is it working as it should based upon... —    (Patient since 2018)

The "T" Dollars award idea is novel, however in all reality is it working as it should based upon your team and team mix on a daily basis.


StarStarStarStarStar Thanks, for taking my eye exam seriously & referring a good eye surgeon. Harry Baskett —    (Patient since 2017)

Thanks, for taking my eye exam seriously & referring a good eye surgeon. Harry Baskett


StarStarStarStarStar the Dollar bucks confuse me, I wish you had more selection on eye wear —    (Patient since 0001)

the Dollar bucks confuse me, I wish you had more selection on eye wear. Your prices are higher than your competitors why ? I got a receipt for my credit card payment, but not from my order for the glasses I order. Something very fishy about that. And the 5 star Rating I don't think so.


StarStarStarStarStar Everyone in the office was as nice and helpful as they could be from the receptionist to Dr —    (Patient since 2018)

Everyone in the office was as nice and helpful as they could be from the receptionist to Dr. Terrazzo. Thank you for your special kindness to Alyson who is a special needs individual due to TBI.


StarStarStarStarStar I wouldn't change a thing yoyr entire staff is awesome  —    (Patient since 2018)

I wouldn't change a thing yoyr entire staff is awesome


StarStarStarStarStar The eye doctor we seen was very RUDE! It was and older white man. Heavy set —    (Patient since 2018)

The eye doctor we seen was very RUDE! It was and older white man. Heavy set. This was the first time my son has been to an eye doctor so he was nervous. The doctor just kept getting frustrated. I believe if your going to work with children you should have patience! The other people were WONDERFUL!


StarStarStarStarStar Everyone was very polite.  —    (Patient since 0001)

Everyone was very polite.


StarStarStarStarStar wonderful care —    (Patient since 0001)

I would like to brag on the little girl, dark hair and dark glasses. She was absolutely wonderful. I was soooo dreading picking out glasses and she made it easy. I just called and her name was Halie.Again, she was great.


StarStarStarStarStar wonderful care —    (Patient since 0001)

everyone was really nice but the little girl , dark hair and dark glasses was absolutely wonderful. She even helped pick my glasses out. I was so dreading picking them out and she made it go easy.Shes the one who set up everything for Dr McDowell. Please give her praise. she couldn't have done anything better :)


StarStarStarStarNo Star LOVE this office...now my hubby Ricky goes here!Thank you all for all you do! —    (Patient since 2018)

LOVE this office...now my hubby Ricky goes here!Thank you all for all you do!


StarStarStarStarStar I wouldn't change a thing ,fast, friendly service, amazing staff —    (Patient since 2018)

I wouldn't change a thing ,fast, friendly service, amazing staff


StarStarStarStarStar Nothing we always get treated so well that's why we keep coming back  —    (Patient since 2018)

Nothing we always get treated so well that's why we keep coming back


StarStarStarStarStar the staff and dr were all very nice —    (Patient since 0001)

the staff and dr were all very nice ,did not take long at all for my appointment thanks


StarStarStarStarStar My Experience —    (Patient since 0001)

The wait time, attendance and services were excellent. Everyone was very courteous, friendly and professional.


StarStarStarStarStar Everything looks good. I would not change anything.  —    (Patient since 2015)

Everything looks good. I would not change anything.


StarStarStarStarNo Star Visits have been above average —    (Patient since 2019)

It took prompting to find out which rack of frames was NOT covered by VSP.


StarStarStarStarStar I literally sat in the waiting area less than 10 minutes. Great job!! —    (Patient since 0001)

I literally sat in the waiting area less than 10 minutes. Great job!!


StarStarStarStarStar Staff was very friendly yet highly professional, my exam was timely, frame selection was vast, my... —    (Patient since 0001)

Staff was very friendly yet highly professional, my exam was timely, frame selection was vast, my conical options were explained, I'm looking forward to my new glasses!


StarStarStarStarStar Best eye care center I have been to in years. Very quick and there for your needs. —    (Patient since 0001)

Best eye care center I have been to in years. Very quick and there for your needs.


StarStarStarStarStar I brought in my three children on relatively short notice, and was amazed how nice and speedy... —    (Patient since 0001)

I brought in my three children on relatively short notice, and was amazed how nice and speedy everything went. Thank you!


StarStarStarStarStar Dr McDonald was excellent —    (Patient since 2019)

Dr McDonald was excellent. She was concerned about my problem, and she took care of my problem quickly.


StarStarStarStarStar Very pleasant experience.  —    (Patient since 2018)

Everything was fine. I don't think I would change anything. Very pleasant experience.


StarStarStarStarNo Star I did not have an appointment, however I did wait for a long time. —    (Patient since 0001)

I did not have an appointment, however I did wait for a long time.


StarStarStarStarNo Star As the father, I had to ask who the gent in the short sleeve shirt was, he never introduced... —    (Patient since 2018)

As the father, I had to ask who the gent in the short sleeve shirt was, he never introduced himself, turns out that was Dr Bell. As a parent, it would be nice to know who I was talking with. He told me in 30 seconds or less that Josh needed a prescription increase, and then left me to the very capable young lady in the frame section.


StarStarStarStarStar The transition from the exam to picking out frames could've been better the staff in that area... —    (Patient since 2020)

The transition from the exam to picking out frames could've been better the staff in that area were not very friendly but overall the exam experience was excellent.


StarNo StarNo StarNo StarNo Star If I had not asked when my 9:10 appt (almost 10:00) was, not sure how long I would have been... —    (Patient since 2017)

If I had not asked when my 9:10 appt (almost 10:00) was, not sure how long I would have been waiting. No one let me know what was taking so long until after I was finally called back. Front desk really didn't seem to care.


StarStarStarStarStar The lady taking care of my glasses did not explain the cost of extra charges, She measured me for... —    (Patient since 2018)

The lady taking care of my glasses did not explain the cost of extra charges, She measured me for regular bifocals and I really wanted progressive like I have been having. I don't believe she looked on my chart. I went in the next day and decided to have the lined bifocals.


StarStarStarStarStar The eyeglass tech was not helpful or friendly at all —    (Patient since 0001)

The eyeglass tech was not helpful or friendly at all. ACTED as if we were not able to afford anything except the $20 OR $30 frames that she told us the insurance would pay. Did not get up to help any of the three children until my grandmother ask her for her assistance. Was very condescending when explaining the fees for extra service that was purchased on the glasses.


StarStarStarStarStar did not like the service the eye glass tech gave us She was not helpful at all Just told the... —    (Patient since 0001)

did not like the service the eye glass tech gave us She was not helpful at all Just told the children and me those were not the frames their insurance would pay for. Did not help me pick out a frame.


StarStarStarStarStar No changes great service  —    (Patient since 2018)

No changes great service


StarStarStarStarNo Star The ladies could be a little more friendly when a customer first walks up to the counter —    (Patient since 0001)

The ladies could be a little more friendly when a customer first walks up to the counter. Remember, we are the reason they have a job.


StarStarStarStarStar The service I received was fantastic & I enjoyed my visit very much —    (Patient since 2018)

The service I received was fantastic & I enjoyed my visit very much. The exam went well & everything was explained to me in the way that I could understand. I look forward to coming back each year for my eye exam & thank all of you for your kindness & help!!!!!! God Bless You, Jacqueline Penny


StarStarStarStarStar Appeared over booked. Took quite a while-decrease number of appts per day —    (Patient since 0001)

Appeared over booked. Took quite a while-decrease number of appts per day


StarStarStarStarStar We had a server issue at the office, so was not able to leave early enough to make it to the appt —    (Patient since 2018)

We had a server issue at the office, so was not able to leave early enough to make it to the appt. So I was 15 minutes late...when walking in - I was ready to reschedule the appt and Amber was so kind to fit me in. That was so awesome. Thank you so much for being understanding.


StarStarStarStarStar Absolutely the best optical visit I have ever had! Courteous, friendly and accommodating! Thank... —    (Patient since 0001)

Absolutely the best optical visit I have ever had! Courteous, friendly and accommodating! Thank you!


StarStarStarStarNo Star Very good. —    (Patient since 2018)

I was very satisfied with my visit.


StarStarStarStarNo Star Exam —    (Patient since 0001)

My visit went very well.


StarStarStarStarStar Can't think of anything to change —    (Patient since 0001)

Can't think of anything to change.Very pleased with my doctor and the care I recieved & will definitely recommend to friends &/or family!


StarStarStarStarNo Star Visit was great. Seen on time and everyone was polite and professional —    (Patient since 0001)

Visit was great. Seen on time and everyone was polite and professional. The lobby however could use a good cleaning.


StarStarStarStarNo Star AUG 2015 —    (Patient since 0001)

Optometry services were fine. I was seen on time, staff was polite. I did not purchase or attempt to purchase glasses or contact lens products, so I cannot comment on price, quality or staff in sales/glasses side.


StarStarStarStarStar Really nice office. Everyone was very helpful... and the doctor was great too. —    (Patient since 0001)

Really nice office. Everyone was very helpful... and the doctor was great too.


StarStarStarStarStar This was such a wonderful experience everyone who had a part in helping me get my grandson set up... —    (Patient since 2018)

This was such a wonderful experience everyone who had a part in helping me get my grandson set up with glasses and contacts went out of there way to be so helpful it's not often you get a feel good interaction thank you so much.


StarStarStarStarNo Star Making an appointment was difficult —    (Patient since 2020)

Making an appointment was difficult. I called the downtown office three times and no one ever answered. I sent an email requesting an appointment downtown and never received a response. The Lillian Hwy/Fairfield office actually answered the phone and made my appt. I would not recommend the Palafox office to colleagues.


StarStarStarStarStar This visit was the 1'st time in over 15 tears of wearing & purchasing glasses that I wasn't... —    (Patient since 2019)

This visit was the 1'st time in over 15 tears of wearing & purchasing glasses that I wasn't "husteled",pressured to upgrade,told my insurance didn't cover anything but the exam,etc.My intention was to get the prescription & buy online,but I left w/ 2 orders for glasses instead.Dr Terrezo was great,showed me some amazing things w/ his new eye camera thing!This is the first eye place I would refer my family to.


StarStarStarStarStar Not have it so cold in the waiting area. —    (Patient since 0001)

Not have it so cold in the waiting area.


StarStarStarStarStar Faster service but it was worth the wait, because I was seen by Dr —    (Patient since 2018)

Faster service but it was worth the wait, because I was seen by Dr. Terrezza himself and he did more test on my eyes before the doctor at the same office didn't do and Dr. Terrezza found more things wrong with my eyes than the first doctor. Dr. Terrezza put a rush order on my new lenses he wanted them the same day but I haven't heard back from them and it has been a week now


StarStarStarStarStar The wait was a little long, but all in all, I was satisfied. —    (Patient since 2018)

The wait was a little long, but all in all, I was satisfied.


StarStarStarStarStar Great professional and friendly service. —    (Patient since 0001)

Great professional and friendly service.


StarStarStarNo StarNo Star My appointment was at 11:30. I didn't get called back until after 12 —    (Patient since 2017)

My appointment was at 11:30. I didn't get called back until after 12. The women who processed me were nice enough, but they seemed to have some issues with another member of the staff and, although I was polite about it, I smiled and nodded in all the right places, I didn't necessarily need to hear about it, as it was none of my business. I never asked them to elaborate, but I was treated to elaboration all the same. It struck me as unprofessional. After my eyes were dilated, I then waited another 10-15 minutes in a room before I could even get into the room where the doctor would see me, which was another very long wait. When the doctor did finally come in and greet me, she was very attentive and went through the process of checking my vision quickly, but efficiently. I didn't feel as though she was rushing, just that maybe *finally* someone recognized my time is valuable, as well. I was also impressed with how quickly the frame process was.


StarStarNo StarNo StarNo Star Stop scheduling people right before lunch time, the last visit I had to wait until lunch was over,... —    (Patient since 2017)

Stop scheduling people right before lunch time, the last visit I had to wait until lunch was over, this time I said something before that happened. I had to wait by the lunch room while my entries were being put into the computer. If I were in charge a whole lot of things would change.


StarStarStarStarStar Visit was good —    (Patient since 0001)

Visit was good. Dr was nice and everyone was so nice and helpful took a little while to be seen due to lack of rooms but other than that I can't complain


StarStarStarStarStar Love it so nice and the staff was patient with my three year old —    (Patient since 2018)

Love it so nice and the staff was patient with my three year old


StarStarStarStarStar I was very happy with my visit. I can't think of anything I would change. —    (Patient since 2016)

I was very happy with my visit. I can't think of anything I would change.


StarStarStarStarStar All was great n we were very happy. Thank u so much —    (Patient since 0001)

All was great n we were very happy. Thank u so much


StarStarStarStarStar Even though I went by my appointment time, I didn't realize it because I was readind and watching... —    (Patient since 0001)

Even though I went by my appointment time, I didn't realize it because I was readind and watching TV. The doctor and staff did a great job even the trainee. 😊😄


StarStarStarStarStar Helpful & knowledgable staff —    (Patient since 2018)

Everyone was helpful and knowledgeable.


StarStarStarStarStar Super staff, affordable products. —    (Patient since 0001)

Super staff, affordable products.


StarStarStarStarStar Our Visit with Dr Cobb was great. He is great with kids, even my wild child as Skylar is 3 —    (Patient since 2019)

Our Visit with Dr Cobb was great. He is great with kids, even my wild child as Skylar is 3. over all very pleasant visit. The girls were all nice and helpful with my questions.


StarStarStarStarNo Star I checkin at 2.35 pm for my 2.45 pm appointment —    (Patient since 0001)

I checkin at 2.35 pm for my 2.45 pm appointment. I was the only one in the lobby but had to remind your receptionist that it was 15 min past the appointment time.


StarStarStarStarStar Great visit no change needed —    (Patient since 2018)

Great visit no change needed


StarStarStarStarStar As a new patient I would want someone to wait on me and the eyeglass department that has been... —    (Patient since 2021)

As a new patient I would want someone to wait on me and the eyeglass department that has been there awhile not a new employee cuz I was just confused if she was and also a better selection frames that is covered by insurance


StarStarStarStarStar Generic praise —    (Patient since 0001)

Have and will continue to take my children to!!


StarStarStarStarStar Got there at a good time. As usual, everyone was very friendly and I was in and out in record time —    (Patient since 2018)

Got there at a good time. As usual, everyone was very friendly and I was in and out in record time. You should have a variety of eye charts as I think I have memorized the one you use now. :)


StarStarStarStarStar Great Doctor, Great Staff.  —    (Patient since 0001)

Great Doctor, Great Staff.


StarStarStarNo StarNo Star We went on a very busy day —    (Patient since 0001)

The day I went, things were very busy. The tech was friendly and outgoing. The doctor took a while to "warm up" to us. She took time to explain things to me and I feel as if I had a good comprehensive exam. However, when we arrived, I didn't feel as if we were warmly welcomed as new patients. I don't know for certain if that is the norm or if it was because they were so busy. I would probably refer friends and family after a second visit.