Reviews

We are very pleased with this office’s professionalism as well as efficiency. We were able to book an appointment quickly. The staff followed COVID protocols and signage was appropriately placed throughout. Thank you for seeing my daughter and helping her pick out her first pair of glasses. She is excited to get them.

Oct 19, 2021

Too many days waiting for eyeglasses 21 days

Oct 16, 2021

Great clean office. Professional employees. Everyone that I talked to were friendly :D

Oct 14, 2021

Friendly service and quick service.

Oct 8, 2021

Great service from Dr. Chen! She was very patient and friendly, made me feel welcomed.

Oct 1, 2021

Service great, were able to accommodate. Friendly staff and would recommend to friends and family

Sep 25, 2021

I just got my second set of glasses from here...my first ones don't work and the second set I think I will have to get them remade. very disappointed

Sep 24, 2021

Alice is a very skilled optician and presented a suitable set of frames.

Sep 24, 2021

dr chiu is very nice and professional and friendly

Sep 21, 2021

Fast, friendly and efficient service. Dr Chen is great - really listens to concerns and takes time to fully answer all questions.

Sep 20, 2021

My appointment was with Dr. Christina Kim and I have never had a better eye exam - She was terrific in explaining everything to me and great with the exam itself as was the staff working with her. From the front desk to the gal helping with the prescription and new lenses, it was a very positive experience!

Sep 16, 2021

Didn't like have to wait 20 mins for my appointment. Other than that everything was great.

Sep 15, 2021

I had my 9:00 am appointment on a Monday and everyone at the office is already raring to go. I’m so impressed with professionalism that they have shown. My doctor did a very good job explaining what I need to understand.

Sep 14, 2021

Dr. chiu is awesome! Very friendly and professional, also seems very fluent with the evaluation tests.

Sep 14, 2021

Very professional and friendly staff. The front desk was very helpful regarding insurance billing issues and Dr. Stephanie Chu was great. She took the time to explain what she was doing, why she was doing it, and details about the condition of my eyes. Overall, great experience.

Sep 14, 2021

The office was clean, friendly, and professional, and I have no complaints other than that I got a mild case of sticker shock when I ordered one pair of single vision computer glasses (about $750). Dr. Gold spent almost an hour with me to fine tune my latest eyeglass prescriptions for both distance and computer work and did a very thorough job during the exam. Dr. Gold's office is located conveniently within walking distance of home, and as I spend many hours in front of a computer getting the right prescription and fit was worth the expense.

Sep 11, 2021

Everyone has always been friendly. The appointment was fast and smooth.

Sep 9, 2021

Dr. Gary Gold Dr. & Staff is very friendly helpful and polite our service is great so my rating to 5 Star

Sep 4, 2021

Dr. Chui. She is vey knowledgeable and easy to work with. I am very pleased with my visit with her and the other staff.

Sep 1, 2021

The folk at Dr. Gold’s were reassuringly thorough and left me feeling confident.

Aug 26, 2021

Dr. Gold's staff are always so professional and accommodating. I was introduced to a new Optometrist this year, Dr. Chui, who is excellent. It's always a pleasure to visit their offices.

Aug 24, 2021

The people you have help us select glasses are wonderful. Alice helped me last time she was Exceptional! This year Michelle helped me and she too was wonderful. Melanie Watkins

Aug 23, 2021

Great team, very professional and thorough exams. Dr. Stephanie Chui is highly recommended.

Aug 18, 2021

Dr is good My whole family sees her. The frame is very expensive.Without paying over $500, I do not see anything I like. Last time, the frame was broken after one year and I am not sure if I made a right choice to buy the glasses again here.

Aug 16, 2021

Efficient and timely when I arrived. There was no wait for my appointment. Everyone is very friendly and knowledgeable. They sanitize everything and I’m confident with their cleanliness.

Aug 13, 2021

Awesome staff … super clean

Aug 11, 2021

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Jul 21, 2021

Friendly Staff. The staff was very friendly and helpful in general. The optic dept was great, made good suggestions and helped in great deal. Somehow got the feeling that, the doctors were in some kind of a rush. Other than that, overall good experience.

Jul 21, 2021

Excellent customer service . I will recommend it to my friends.

Jul 20, 2021

Dr. Chui is very thorough and patient. She takes the time to answer all my questions where I can understand them.

Jul 13, 2021

Dr. Ting is pleasant, thorough and always takes the time to explain and answer all my questions and address my concerns. All staff I have encountered over the years have been professional and willing to help in any way they can. I always receive excellent care!

Jul 13, 2021

I had an excellent first experience at this practice! My provider, Dr. Christina Kim, was kind and very knowledgeable. She made sure that all my questions were answered and was very thorough. The optician who helped me pick out glasses and sunglasses, Alice, was very helpful in that she was honest with her opinion which helped me to find the best look for me. The clinic as a whole is very clean and I will definitely come back for all of my eye care.

Jul 8, 2021

Really quick and professional service! All of the staff at Gold Optometry are great and they are very transparent about any and all costs. They get you in and out without a fuss and answer all your questions.

Jun 29, 2021

This was a great visit - friendly staff that was able to pull up my insurance benefits ahead of my visit and was very attentive as I was picking out a new pair of glasses. Quick and professional services and great prices!

Jun 18, 2021

Frequent reminders so we don’t forget

Jun 17, 2021

Service is very good and easy to make appointments

Jun 16, 2021

Dr. Chui provided a nice experience.

Jun 2, 2021

This was one of the best eye visits ever. My doctor was very thorough and provided very good advice. I would highly recommend their services. One thing I liked in particular is that they don't upsell something which is not required to you.

May 29, 2021

Everytime I go the service is the same. The staff and the doctors are always sincere and friendly.

May 29, 2021

Great service provider, friendly and helpful staff. The lady who checked me in was very kind and had fully knowledge of my patient and insurance information. They sent me a questionnaire previously to fill out before my appointment, so there was no waiting time. Tje room examinations was clean and well organized. The optometrist came in immediately after her assistant left. Dr. Chui was super professional and friendly, she explained me clearly everything she was doing, my medical conditions and her recommendations. I am very happy I found her practice. I will definitely come back to this clinic.

May 27, 2021

Five stars. It's always a pleasure to visit. The examination process is quick and easy with the staff being very friendly, informative and also considerate of proximity and hygiene, which is very much appreciated. The frames selection process is also pleasant and the lady assisting me took great care in making sure the frame I selected was the best fit. Overall, a wonderful experience.

May 26, 2021

I've had the pleasure of being treated by two optometrists at Dr. Gary Gold & Associates, with visits for both routine and non-routine exams. They've always been very nice, efficient, punctual, and knowledgeable. I used to move around a lot so I have had a number of optometrists, and the two at Gary Gold have easily been my two favorite ones so far. The supporting staff has also been great, and the facility itself seems nice and clean.

May 24, 2021

I had very good service. The staff is very friendly and helpful. The Optometrists are very thorough.

May 21, 2021

Dr Chui is very thorough in doing the exam and can explain complex issues in simple terms. She also reaches out to my primary physician to make sure all is OK with my vision and overall health. Highly recommend!

May 18, 2021

I always receive excellent service at Gold & Associates. The ophthalmologist took the time to teach me to recognize the signs of retinal detachment during one of our visits, when enabled me to recognize that when it later happened. They worked me into an urgent visit at the end of the day, verified that the detachment was occurring, and referred me to an excellent retinal specialist who saved my sight that same night. They're patiently helped me with glasses and lens selection and are also happy to reinstall nose pads on glasses at no charge when they break off. They're also protecting us as customers by ensuring all their staff are vaccinated against COVID-19 and requiring masks for admission to the office. Thank you Gold and Associates!

May 17, 2021

Dr. Gold's team is efficient and very courteous. They set you at ease by their constant actions of cleaning and acknowledgement. Wait time is a little longer but when you see what they are doing to keep you safe, the extra time is a small price to pay. Thank you, Dr. Gold and Team for keeping us safe while making sure we maintain healthy eye sight.

May 13, 2021

I’ve been coming to Gary Gold & Assoc for close to 9 years. Even when I’ve taken a while to come in for a check up, they’ve always made sure to touch base with me to give me reminders and such. Excellent service and staff, never had any issues.

May 12, 2021

Dr. Kim is awesome! She is very polite and patiently answers all questions

May 8, 2021

First time visit. Excellent Covid protocols and very helpful and friendly staff.

May 4, 2021

Definitely did not like technician telling me that photos of my eyes were included in my coverage and then being charged for the images when leaving. NOT GOOD!

Apr 30, 2021

I started on a bad foot with the tech with this screening test with a flashing light, I went through with it and should’ve mentioned my ptsd. I didn’t realize I’d be so involuntarily startled by the light and it was hard to not blink and I got upset that we couldn’t finish it. This is not the tech fault it’s just miscommunication on my end. She had good intention but please don’t keep saying the word “don’t blink” if the result is continuous blinking and understand that after the third or fourth time my eyes got really dry and it was hard for me too “cooperate”. I kept blinking during the test but we just moved on to do the drops, 1) The doctor found that the images were Usable despite my deficiency to blink 2) The strength of my prescription and everything about my I rendered enough reason to use the drops and dilation after all and the test ended up not being necessary. The latter part was handled incredibly well and I do appreciate that. I really appreciate that the doctor made note in my file to not do the light test in the future. That totally made it right and I sincerely appreciate it. I was told about rebates I can receive for purchasing contact lenses and that also made my purchase after the exam very worthwhile.

Apr 28, 2021

I had a great experience during my eye exam at Dr Gary Gold & Assoc. Dr Chiu was very thorough during the eye exam and also answered all my questions. Also to mention, Dr Chiu and Cheyenne's help made my 'first time' lens using experience a breeze. Thank you !!

Apr 20, 2021

I have been going here for years, Doctors and staff are great.

Apr 17, 2021

Everyone friendly . answer all my questions. Dr. Chui was great explaining the questions I had for her.

Apr 16, 2021

The only issue I have about my appointment is that when I was trying on frames she brought my a lot of frames to try. All of the frames were $250. and up. Which made my out of pocket $600+ dollars. When I told her that I couldn’t pay that right now so the glasses would have to wait she then pulled Frames that were less expensive and completely covered by my insurance lowering my out of pocket by $200. I think she should have asked me about my budget for frames before pulling some for me to try on

Apr 16, 2021

Our experience at Dr. Gary Gold and Associates was flawless, relatively quick insurance check and set up, fast appointment booking, the top-notch equipment, exceptional staff, and best care possible from the Dr. Kim, Thank you!

Apr 10, 2021

It’s always an A* experience at Dr. Gold’s office. From checking in to checking out professionalism shines through. My Dr is Dr Wu and I recommend her highly; She is meticulous and very personable. No question is too small for her to respond. Great selection of frames and the techs are nknowledgeable and take time to explain everything you need to know to make the decision that is best for you. Like I saiid, A+.

Apr 6, 2021

From walking in your door to walking out was an exceptional experience. Everyone was so courteous. I am very pleased and happy with Dr Shah and her examination of my eyes. Alice who helped me choose my frame was great in her help finding the right one. I am very happy and please to be a patient at your beautiful office. Chloe Jenkins

Apr 3, 2021

The team was great and very careful with sanitation procedures.

Apr 3, 2021

Very nice people and quality care!

Apr 1, 2021

I visited first time here for my eye examination. Starting from appointment to doctor visit, everything is seamless with quick follow-ups. Doctor is very knowledgeable and explained everything in detailed. Good Frame selection and options. For many people, frames may find costly as compared with Costco or other places but you get the quality. I highly recommend this place to everyone looking for eye solutions

Mar 30, 2021

The staff is super friendly and helpful. Dr. Chui was very thorough while performing various tests for the eye exam and answered all my questions!

Mar 24, 2021

I needed a provider closer to my home and I am so glad I changed.

Mar 23, 2021

Great service and following COVZID protocals

Mar 22, 2021

Great service and maintain COVID protocals

Mar 22, 2021

Was admonished loudly for letting my mask slip below my nose even though I informed staff I had been vaccinated. Then was told to go outside on cold rainy day if mask was making it impossible to view frames .After making a $900 purchase was informed by Dr that eye wipes (4$ box) were not complimentary? Return customer for many years!🤷🏾

Mar 20, 2021

This was my first visit. The staff is friendly and competent. I was very comfortable being there

Mar 17, 2021

The first time I visited Gary Gold & Associates I met with Shilpa and we discussed some long term correction plans for my left lazy eye. Every year afterwards I have been treated like a new patient, with absolutely no follow up on my first consultation. The eye glasses offered are extremely expensive and not competitive with other options. One of the associates argued with me that a set of reading glasses designed by my previous eye doctor were in fact not reading glasses (I assure you they still are). Overall not happy with Gary Gold & associates compared to previous experiences where I felt like a valued repeat customer. When COVID is over I plan to look elsewhere.

Mar 16, 2021

Dr. Anna Kinoshita was fantastic! She was informative and kind. I can see why the yelp reviews are glowing for this establishment. Every one was helpful and relaxed. I’ve found my new optometrist. ☺️

Mar 15, 2021

Great service through out

Mar 15, 2021

AMAZING Customer Service

Mar 10, 2021

After seeing many optometrists in my 59 years of life, there is only one other I have liked as much as Dr. Stephanie Chui. She treats me like a human being, instead of just another patient to deal with. I trust her completely.

Mar 5, 2021

I have been going to Dr. Gary Gold and Associates for many years. I have not seen the same doctor more than once in all of my years going, I believe. But, each was kind and professional. But, yesterday, I had the pleasure of seeing Dr. Stephanie Chui. She was so friendly and was more interested in my vision health (and retinal disease) than any other doctor I have seen there in the past. When I was struggling to tell which lens gave me more clear correction, she said, "Focus on the D only. Can you see the corners?" I have always dreaded these tests, as it can be difficult to make those calls. That tip was really helpful! When we finished, and compared the new lens prescription compared to my current prescription, I felt that my current prescription was more clear - "no problem!" She said, "we can keep it the same." She listened to my long list of new eye troubles since the pandemic began, and was really listening to me. She pointed out that my progressive lenses only provided a small space for computer use during the virtual and hybrid teaching programs, which was causing greater eye fatigue. We discussed a different progressive with a larger central area for the computer as well as a single prescription lens for the computer only, with the blue tint. Helen went above and beyond helping me choose my next glasses, customizing the colors of the side pieces- WOW! (engraved with name and phone) She let me go outside in the natural light with my picks, so I could take selfies of myself and see myself on the picture with my glasses on- such a better way to choose than looking through a blank lens and guessing. Grace checked me in and out and she was very efficient and helpful. Originally, I liked this office because of the selection of smaller frames. And, I have always had very good experience with the glasses selection and ordering process. But, now that I also I have doctor that I really feel connected to, I am super pleased to say I highly recommend. :0)

Mar 3, 2021

This store is to notch in every way

Mar 1, 2021

I was very impressed with the whole process of going and getting a new pair of glasses the building is beautiful as well kept inside the staff were very professional and very knowledgeable very timely and very efficient I had the best doctor Dr. Chu and I was educated on things better than I ever have been and I’ve been wearing glasses for quite some time just an overall just a fantastic experience and I would recommend and already have recommended a coworker to go there and anyone else who asks me I will definitely direct them to this office

Feb 26, 2021

I was completely satisfied with the service.

Feb 26, 2021

Every year when I go in and have my checkup, everyone is friendly and professional. They take extra care in making sure you feel safe and secure that they are doing their best to keep COVID-19 safe.

Feb 23, 2021

It’s a nice experience at Doctor office, staff was very polite... doctors are very nice and friendly

Feb 23, 2021

I got a contacts exam and was not pleased with it. Overall appointment was good but I called to ask if I need to wear contacts for my contact exam and was told yes. I get there and was told to remove them as soon as I got there. Not sure why front desk woman lied when it’s better to not have them in when you come since step 1 is to take it out. Moreover I was told to remove surprises the pricing would be $40 for contact exam which I appreciated but after it’s done they told me it’s $65. Why pretend to be upfront to then just increase the price? Moreover, I didn’t get new contacts from office which should be part of the new contacts fitting so it was a terrible experience for contacts and makes me hestitate to recommend to someone else due to the all the lies

Feb 23, 2021

Was there on a very busy day for my 4:00pm exam and was seated in the back... lots of people walking past me- no social distancing. Exam was detailed, but felt rushed after appointment to look for glasses. Had to schedule to come back. Next day brought my daughter back for her appt- this time felt the exam was rushed and again told several times office closes at 5:30pm. If that’s such an issue then you probably shouldn’t be scheduling exams at 4:45 in the afternoon. Have been coming here for years but not sure if we will return.

Feb 22, 2021

Dr. Christina Kim was very thorough and easily communicative.

Feb 20, 2021

n/a aaaaaaaaaaaa aaaaaaaaa

Feb 19, 2021

This is a well organized practice. They are super careful with cleanliness and Covid which is great.

Feb 19, 2021

Excellent team work, especially Dr. Shah and Miss Stacey.

Feb 19, 2021

I always have a good experience at this office. The personnel are very professional and knowledgeable. They have a proven track record with me, I trust what they say. An ophthalmologist on staff would be a nice addition. Otherwise no complaints..

Feb 18, 2021

I really enjoyed meeting Dr. Stehanie Chui!

Feb 17, 2021

Switched the optometry to this place, which turned out to be a very good decision. - Eye doctor is very good - she gave me thorough explanations - Office is organized and staff are well trained. I felt safe in terms of COVID-related protocol. - Pricing (what I paid for) was super-transparent (former optometry was terrible for this aspects)

Feb 17, 2021

Lovely office with wonderful staff!

Feb 16, 2021

I've been going to Dr. Gold's for many, many years. Until I reached retirement anyway. You can definitely find a cheaper place to go. However, as we came to realize the service and care provided at Dr. Gold's is worth the price we paid for our visit. We won't be going any place else anymore.

Feb 10, 2021

Dr. Stephanie Chui was awesome, very friendly but maintain such professionalism. The staff are wonderful and very helpful.

Feb 9, 2021

I've been going to Dr. Gold and Associates for years and I've never had a bad time here. They do their job and treat me well. All staff are kind and friendly. They inventory is good as well. They took appropriate covid actions to keep everything clean, spaces clear, and healthy.

Feb 9, 2021

Great service would recommend for others to come. Clean, friendly and professional. Provider listened and explained in detail.

Feb 5, 2021

Dr. Chui and the whole staff are very professional, knowledgeable, friendly, and helpful!

Feb 3, 2021

Your crew is always friendly sand helpful.

Feb 3, 2021

I've been a patient of Dr. Gold's practice for many years and am always impressed by the professionalism, friendliness, and smooth operations of the office. Dr. Gold is thorough and always explains what is going on. Appointments run on schedule and check-out after the appointment is a breeze. They carry a nice array of stylish frames from a range of cost categories. I highly recommend Dr. Gold's office if you are looking for great eye care.

Feb 3, 2021

Courteous, efficient staff. Clean and safe environment. Top notch service.

Feb 3, 2021

Margie is the BEST. Dr Kim is my favorite!

Feb 2, 2021

Great people excellent service been co.ming here for over 20 years. Always a good visit.

Jan 28, 2021

Knowledgeable staff ( Stacey) who helped me find the right eyeglasses.

Jan 23, 2021

I'm going to be completely honest, I initially selected this optometrist solely because of their frame selection. They offer chrome hearts, matsuda, and other high end designer frames. Upon arrival, I was extremely impressed with how well kept the building was, and I have been absolutely satisfied with every step of the check-up process. Dr. Chui and the rest of the team were all very courteous and professional, this experience was beyond my expectations. I highly recommend coming here for glasses or contacts, and I will certainly be back in the future.

Jan 22, 2021

Dr. Kinoshita was very professional and also very kind and friendly. I was very happy with the service and explanations of my different lens options that she provided.

Jan 20, 2021

Making an appointment with this establishment was easy and very time efficient. They got me in and figured out what was wrong with my eye very quickly. The doctor was able to prescribe some eyedrops and schedule me for the next day appointment for follow up all while I have been away from home for several weeks.

Jan 20, 2021

The professionalism of Dr. Shah was greatly appreciated. She did a thorough exam and identified again an issue I had in the past. This resulted in referring me to a medical Dr and getting the issue fix. Additionally she made sure I fully understood my issue. The staff as well have always been professional and kind.

Jan 13, 2021

I had a very good experience.I am coming there for second time.

Jan 8, 2021

I was very impressed with staff efforts to keep everything clean!

Jan 1, 2021

Staff members are friendly and patient providing extra help during the pandemic. They know the products very well.

Dec 31, 2020

Wonderful establishment, professional staff, up to date Eyewear, and great customer service.

Dec 29, 2020

Stacey is the master of satisfaction in eye care! She does he job with intelligence & caring. She will make everything right for your eyes!

Dec 24, 2020

Always professional service. Highly recommended!

Dec 23, 2020

it was very helpful, and I learned a lot

Dec 23, 2020

Gary Gold and Associates are professional and super knowledgeable, efficient and thorough and Dr Stephanie Chui is wonderful!!

Dec 16, 2020

Excellent job all around, very prompt and professional

Dec 12, 2020

Everyone from the front desk to the doctor is very kind and exceptionally skilled. I just came for a routine eye exams and they provided an extensive diagnosis on my sight which is peculiar. The doctor, Stephanie Chui, is awesome and I strongly recommended her.

Dec 11, 2020

Great visit very professional

Dec 11, 2020

The staff was very professional and helpful. I received a great deal of help with selecting the right pair of frames.

Dec 9, 2020

The checkup was thorough. The cleanliness during the COVID situation was top notch. They had a variety of options for both Glasses and Sun glasses of various brands.

Dec 8, 2020

Been with them almost two decades! Totally recommend them.

Dec 7, 2020

Had a great eye exam with Dr. Christina Kim and Chelsea. Felt safe and in good hands the entire time. Would definitely recommend!

Dec 5, 2020

Hi, first, I have been a long term patient/customer and am likely to continue. However, I do want to express my dismay at how crowded the facility seemed during my appointment. There did not seem to be any attempt to filter the air or ventilate the building, especially in smaller and closed door patient rooms. Air quality/ventilation has been cited by health experts as an additional component to guard against COVID-19 transmission. I hope the staff will consider making some changes here, not only for patients but for the protection of its workers. Thank you. Other than that, all good!

Nov 30, 2020

Dr. Kinoshita is very detail explanation and understandable to me.

Nov 25, 2020

Dr. Chui is both personable and highly professional and has enabled me to diagnose and give language to small issues that have impacted my prescriptions in the past. Maggie is always a pleasure to work with when it comes time to find and set up my frames. The whole office is super friendly and makes you feel like you matter.

Nov 24, 2020

Thank you for service as always. Very patient and caring doctors and office staff.

Nov 23, 2020

I was a patient years ago, had surgery and returned to Dr. Golds office....he had maintained all of my records after 12 years....I found that to be great. I didn't have to start all over. Thank you.

Nov 18, 2020

Dr Stephanie Chiu is awesome. She made me feel very comfortable and provided clear information about my exam. I really appreciate her attention to detail and pleasant personality.

Nov 12, 2020

Some people have anxiety over shots and needles and for others it's spiders or sharks, for me it's eye stuff and the staff at Gary Gold and Associates helped me work through those concerns and make me comfortable to have a great eye exam and stay calm and focused. Great care and empathy.

Nov 11, 2020

I appreciate that each person I interacted with fully explained everything they were doing and were very diligent about cleaning equipment thoroughly. I would appreciate if they could consider their workflow differently if they are doing a contact fitting so I didn't have to take my contacts out multiples times during the visit.

Nov 9, 2020

Great experience. Professional and polite.

Nov 5, 2020

Best eye care anywhere, clean facility, efficient staff

Nov 4, 2020

Great and friendly service!!

Nov 3, 2020

Thank you for following strict COVID protocols. Check in to Check out was really a well oiled machinery. It's an awesome feeling when your doctor listens to what you have to say and then discusses in detail and it is not a rush job at all.

Nov 1, 2020

Good efficient service. Pleasant staff. Would like staff to sanitize their hands after sanitizing eye machines etc.

Oct 31, 2020

All staff is very helpful, friendly, and accommodating...each is very capable of answering your questions or they will find out for you as quickly as possible without making you feel as an interruption An overall wonderful experience, definitely recommend to everyone

Oct 29, 2020

Staff and Doctors are always great and the service is top notch. I bought my last pair of glasses and lenses there and couldn't be happier with the style and fitting.

Oct 28, 2020

Dr. Stephanie Chui is great. Very thorough, knowledgeable and friendly. The offices are spotless clean. Its amazing how every surface looks like it was wiped seconds before you get there. I felt very comfortable visiting during these times.

Oct 28, 2020

Dr. Kim was great! Super efficient and knowledgeable. She took the time to answer all my questions.

Oct 24, 2020

Good services. Nice & Clean place.

Oct 18, 2020

Thanks is very good service

Oct 13, 2020

The service was timely and efficient. Hand sanitizer, masks, and social distancing was present, but I was surprised as to the number of bodies inside the building at once since the COVID Pandemic is very current right now.

Oct 13, 2020

Professional and caring and sense of humor

Oct 11, 2020

Amazing, so good to see how well team at Dr Gary Gold handling patients during the pandemic time. Big thank you.

Oct 8, 2020

The staff was very friendly and helpful.

Oct 7, 2020

The staff is awesome. They are very knowledgeable, Super friendly.

Oct 5, 2020

Staff was courteous and knowledgable. My appt went smoothly and I found just the right frames. So far, I'm pleased.

Oct 3, 2020

Awaiting for writeup on the doctor's diagnosis

Oct 3, 2020

I’ve been seeing Dr. Gold and Associates for many years, and I continue to be impressed with their friendliness, professionalism and quality products.

Oct 2, 2020

Professional, clean & friendly.

Sep 28, 2020

I was a little skeptical about staying with Dr. Gary Gold and Associates as I travel from South East San Jose and when I found out a new Doctors was taking over I thought now is the time to change. Decided to stick it out for this year but once meeting with Dr. Kim, I was very happy with her (her chair side manner, detail and knowledge was quite comforting) so I will continue to work with this office.

Sep 25, 2020

Always Friendly and Professional !

Sep 23, 2020

Dr. Kim was very professional and friendly. The whole staff was nice also.

Sep 22, 2020

I randomly chose this location to have my eyes examined . What a great choice ! Always have had excellent service and experience . Absolutely top notch !

Sep 20, 2020

I love my eye doctor and everyone involved during my appointments. They are caring, professional and always available for questions I have about my eye anatomy and health. Thank you for the superior service you offer!

Sep 18, 2020

I have been a customer of Dr. Gary Gold and Associates for more than ten years and am very pleased with their service. Would recommend very highly to anyone who needs optical needs.

Sep 17, 2020

I saw Dr. Kim for my eye exam as a new patient. The entire process was great. Check-in was quick, there was minimal waiting between checkin and seeing the technician and between the technician and Dr. Kim. Dr. Kim explained what was happening and why for the whole exam. Since my appointment was in September of 2020, there was a focus on safety with the covid-19 pandemic happening. Everything was cleaned at every step with protocols in place to keep safety as high as it can be.

Sep 17, 2020

Excellent service and thank you for all your support.

Sep 15, 2020

Please offer contactless payment

Sep 12, 2020

Great service. The doctor explained everything well and answered all my questions clearly. The lady that helped with my glasses was great as well.

Sep 11, 2020

Dr. Gold and his associates have always been very professional when I have dealt with them.

Sep 10, 2020

great experience - knowledgeable and friendly staff all around!

Sep 10, 2020

Dr. Chiu was extremely warm and welcoming for my first ever visit to an optometry office. I was in and out very quickly without feeling rushed and felt very taken care of. She was friendly and was great at patient education. She explained everything in layman’s terms and made sure all my questions were answered. The over-all vibe I got from the office staff was great as well. They were all patient, especially the optician, when I was picking out my new frames. They made getting my first pair of glasses a breeze!

Sep 10, 2020

Excellent service Excellent service Excellent service Excellent service Excellent service Excellent service Excellent service Excellent service Excellent service Excellent service Excellent service Excellent service Excellent service Excellent service Excellent service

Sep 9, 2020

Friendly service. Excellent care. Good selection of frames too! Very clean environment.

Sep 5, 2020

As my first-time client my experience was great. All the people I spoke with, was friendly and patient with all my questions.

Sep 4, 2020

Service was great. I felt very safe all during my appointment.

Aug 31, 2020

The staff and technicians are very friendly. I’m unable to afford the glasses you have to offer.

Aug 29, 2020

Dr. Ting is an awesome doctor. I love my appointments with her. She is so upbeat and communicates in clear, easy to understand terms. I never feel rushed when I am with her.

Aug 27, 2020

Friendly staff that functioned like a well-oiled machine when it came to complying with COVID procedures. It was a quick appointment that went as good as it could go :) I have found my eye doctor in the Bay!

Aug 27, 2020

Dr. Stephanie Chui is an exceptional doctor. She goes above and beyond for her patients. It's been a while since I have met such a personable doctor who cares. I had met her only once early last year for my eye exam and not been back for over a year. I was touched that she not only remembered who I was, but also what I did for a living. She asked questions about my overall well being. She has a very kind and caring presence about her.

Aug 26, 2020

I believe this to be the best eye appointment I have ever had and to be sure, I have had many. I highly recommend anyone see Stephanie at this facility for an excellent eye exam.

Aug 24, 2020

Very safety conscious environment with thoughtful and professional staff. Always a good experience to have an appointment.

Aug 23, 2020

Dr. Shah was very kind and professional!

Aug 21, 2020

Office staff failed to verify insurance prior to visit. Called after visit to tell me insurance was not accepted.

Aug 19, 2020

Doctor was very nice and professional. Checked everything thoroughly

Aug 19, 2020

My visit went very smoothly, given the current pandemic restrictions. The examination and change of prescription were handled expertly, and I was impressed by Dr. Chui' attention to detail and communication during the consultation. The Optics department fixed and cleaning my glasses. I left feeling very well taken of.

Aug 14, 2020

My appointment went so smoothly. I was impressed with how well organized the “new” procedures were and I felt very comfortable. Dr Chui was wonderful and I look forward to future appointments.

Aug 12, 2020

Excellent staff and clean state of the art facility. I have been doing business with Dr Gold for over 10 years.

Aug 12, 2020

After stating several times that I am very satisfied with my current contact lenses, I came to my regular annual exam. Towards the end I was told that this was an evaluation for new contact lenses which I can try. If I don’t want them, I don’t have to accept them. But, nonetheless, I have to pay $400 for the new evaluation because it already happened. I didn’t need or want this. It was done because the doctor changed and the new doctor didn’t know/see/believe/trust what the previous doctor did. I am very disappointed and find this is not okay. I work in the field of ophthalmology.

Aug 9, 2020

Friendly professional service

Aug 3, 2020

Dr. Shah was very professional and knowledgeable! The entire office practiced very safe hygiene practices (due to COVID 19). The check in process and appointment was smooth and efficient.

Jul 31, 2020

I had a very positive experience at my first visit here. Easy appointment process, fast and friendly check-in, great experience with Dr. Chiu who was warm, patient, and friendly, and very transparent pricing. You also have a great selection of glasses in the one brand I love (Oliver Peoples). I've referred my wife here and we made another appointment immediately. Thank you for taking social distancing and hygiene very seriously during these times, I felt very safe during my appointment.

Jul 30, 2020

I felt that the medical exam was good but when it can’t to getting my sunglasses I felt that the sunglasses that were shown to me , I felt Walgreens have better glasses than that. I can go to sun glass hut and get very good glasses for $190. The glasses which were shown were so poor quality and the frame Lodi’s not look good.

Jul 29, 2020

Great staff Dr Chui answered all my questions and I found her very knowledgeable. From the front office to the back office I was very impressed. I’ve been coming here for years and I will continue to do so

Jul 28, 2020

Doctor Ellin Wu was knowledgable, friendly and dedicated. She walked me thru in detail on my eye numbers as well as the x-ray. Not to forget the front staff that is like-able and friendly.

Jul 28, 2020

Friendly staff, very clean and organized, efficient and knowledgable.

Jul 20, 2020

Friendly staff and excellent service

Jul 17, 2020

My family and I have gone annually to see our optometrists and always feel like we are treated extra special. Thank you!

Jul 13, 2020

Friendly efficient and great atmosphere

Jul 12, 2020

I am a new client to this office and I am very please the way I was served and treated. Very friendly and attentive personnel. They make you feel like they know you for some time now. Thank you!

Jul 1, 2020

My former eye dr is not returning to the practice after having a baby 😊. So I was assigned to Dr. Froumis. He and his staff are very nice and professional from the moment I walked into their office! I felt very comfortable in all the tests and each was explained to me ahead of time (I really appreciate that!). I only have to go to the eye dr once a year but it was a very pleasant visit!

Jun 29, 2020

Dr. Froomis is excellent but leaving. The support staff were less pleasant to work with. Did not initially allow parents to accompany 10 year old child during exam.

Jun 27, 2020

Doctor was fantastic but is leaving the practice. The process of ordering glasses was not very pleasant and 3X more expensive.

Jun 27, 2020

I love this place. I always get amazing glasses and they are so helpful in there. They helped me surprise my mom with new glasses they are all AMAZING 😊

Jun 24, 2020

Doctors and staff are very professional. They are always showing concern for patients vision and health. I never feel rushed and all my questions are answered.

Jun 24, 2020

none: every is OK! but I hoping to keep going.Thanks a lot.

Jun 20, 2020

I have been going to Dr Gold's office for years, they have the best selection and really take care of you.

Jun 19, 2020

The staff was patient, kind and helpful throughout. The doctor answered all my questions. All surfaces and touch points disinfected frequently. All social distancing measures implemented.

Jun 17, 2020

All the employees are very nice and they greet us a very friendly greetings.

Jun 12, 2020

Operating well despite Covid19. Masks, hand sanitizer, etc. are being used with every patient. Knowledgeable eye glass specialists who work well with my insurance company. Eye doctor was very thorough and very pleasant.

Jun 12, 2020

Need more affordable glasses or some type of Payments.

Jun 12, 2020

Great selection of frame, friendly and helpful staff

Jun 8, 2020

excellent service with all, Thank you

Jun 8, 2020

Dr. Gary Gold and Associates is has excellent service. The eye glasses are more expensive but the up side to that is they will repair glasses purchased with them for free (if they are repairable).

Jun 6, 2020

I've been going to Dr. Gary Gold and Associates for about 13 years, having originally found them as the closest optometrist to my Sunnyvale house. A few years ago, I moved to San Jose, but I keep going back, for my yearly needs. I've seen many different doctors, and they've all been great. I have already recommended them to my friend, who is a new patient, and I intend to keep going back. On top of that, they've got a great selection of frames, as well. Highly recommended.

Jun 5, 2020

Friendly front desk, pre-exam, exam and post-exam. Dr. Stephanie was friendly, professional and " A sight for sore eyes".

Jun 3, 2020

Dr. Wu is very thorough and informative. She did a wonderful job with my eye examination and answering all my questions. She is super nice and provided a good eye exam experience even in this COVID-19 time.

Jun 1, 2020

These are challenging times. I sincerely appreciated the care, the patience, the professionalism, and the cautious cleanliness during my appointment yesterday.

May 28, 2020

All staff very nice and friendly.

May 28, 2020

I have never had a less than excellent experience with Dr. Gold, Dr. Kinoshita, and now Dr. Ping. Which is why I have been having my eyes checked by them for over 30 years.

May 20, 2020

The most qualified staff and skills, in a congenial, professional atmosphere. I have had years of experience with Dr. Gold and Associates, all above and beyond the norm.

May 19, 2020

I was very impressed with the "new" sanitary" environment procedures put into practice by the entire staff at the office. Thank you for helping to make it safer for all of us. Regards, - Jim

May 9, 2020

Great service and always friendly staff

May 9, 2020

Very good, enjoyed the visit. Would be great if you had masks available for visitors.

May 9, 2020

Dr. Wu was very professional and kind.

May 7, 2020

The Office is absolutely fantastic, I had an eye problem during the Covid-19 and the next day I was seeing Dr Furmous from his home via FaceTime! It was very much appreciated! Thank you to all of you!

Apr 23, 2020

needed to find an eye doctor near by and a friend gave me Dr. Gold's info. I was very impressed with the office and the warm welcome from the staff. I felt comfortable talking to the doctor about what i needed and he explained the options he had for me. 2 thumbs up

Mar 20, 2020

Friendly staff and wonderful service. My optometrist was very knowledgeable and concerned with my vision and explained everything in detail.

Mar 16, 2020

Dr. Froumis is superb. Great patient rapport and knowledge. Feel so fortunate he is my optometrist

Mar 12, 2020

DR Gold and everything body in the clinic are professional and friendly , highly recommend.

Mar 11, 2020

Dr. Nick did a great job as usual. Very qualified

Mar 7, 2020

Would definitely recommend. very friendly and professional staff.

Mar 5, 2020

Dr Wu is the best. She answered all my questions and the was thorough in explaining the problem

Mar 4, 2020

Very thorough exam ..... ....... ........... . ...........

Mar 3, 2020

Dr. Nick Froumis is pleasant, engaging, clearly knowledgeable, personable, and a pleasure to see him each year. He is adept at checking all aspects of my eye health, and comparing results from visit to visit, When we move, it will be difficult to find another doctor anything like him.

Feb 28, 2020

Optometrist was rushing through tests and explanations, ultimately leaving us unconvinced about her diagnosis of 4.5 yr old kid. Kid friendly screwless/flexible frame options were limited. Usually I like going to Dr. Gary Gold's but this experience was poor.

Feb 26, 2020

New iPad sign in procedure is very "clunky". While I was signing in, the receptionist had to take the iPad away from me to clear the display because an iOS message popped up. Reception staff, unlike medical providers, are not exactly friendly. Prices are becoming untenable--$900 for an eye exam and new lenses for existing frames. Up over 20% from 18 months ago.

Feb 21, 2020

I was completely and totally satisfied with everything. I like Dr. Gold and the Optician Cat Lemos.

Feb 20, 2020

Even though I only come once a year, it's always a pleasant experience.

Feb 19, 2020

Been coming to this office and store for years. I would change if there was anyone better. There isn’t. This is the “Gold Standard!”

Feb 14, 2020

Dr. Froumis is very thorough in his examination and answers to all your questions patiently.

Feb 7, 2020

Great service Dr Chiu explained all questions I had.

Jan 31, 2020

Professional, friendly, efficient with my time.

Jan 30, 2020

Great service and very professional and efficient operation!

Jan 22, 2020

Scheduling an appointment was easy. The reception staff was polite. The Optometrists are extremely knowledgeable.

Jan 21, 2020

good service, nice environment,cleanness, comfort, friendly staff, explained clearly what I want to know for my progressive eyeglass.

Jan 17, 2020

I have multiple rare chronic conditions that require a little extra care when it comes to my eye health. It was such a pleasant surprise and a relief to spend significant time with a doctor who not only knew of my conditions, but knew exactly how to treat them. I felt validated, well cared for and walked out with all my questions answered. Every member of Dr. Gold's staff are professional, knowledgeable and wonderful. Thank you.

Jan 16, 2020

I have never met Gary Gold, but he employs nice staff who are friendly and helpful.

Jan 15, 2020

Office staff is professional and efficient. They got me in the next day as a new patient. Doc was very thorough and careful to address each of my questions fully. I’m so happy to have a good office at a convenient location.

Jan 9, 2020

Did not use the online portals

Jan 2, 2020

Everyone is very professional and courteous.

Dec 30, 2019

My family has been going to Dr. Gold & Associates for several years. Staff is awesome!

Dec 23, 2019

From check in, to the the time you leave you are greeted with a smiling face. This was my first visit and I don’t feel like I had any wait times, very efficient.

Dec 23, 2019

I really appreciate the care and support I have received from Dr. Nicholas Froumis and his staff. You have been exceptional!

Dec 17, 2019

Wow, it was amazing experience with Dr. Gary, he was so nice and really helpful for my first appointment

Dec 16, 2019

Long time patient and very happy with Dr. Gary and his staff

Dec 10, 2019

Dr was excellent. D iagnosis and prescription solved my issue. Couldn't be happier!

Dec 2, 2019

The process is very, very good. Kudo's to Eye Wear Specialist Maggie and of course the Fabulous DR Froumis.

Nov 19, 2019

Dr. Nicholas Froumis is very good in examine, listening and answer questions. Assistants are very good as well.

Nov 14, 2019

Dr. Froumis is excellent. I've been going to him for several years now. I recommend him to anyone looking for an eye doctor.

Nov 8, 2019

All of the doctors are so nice. It makes my annual visit so enjoyable.

Nov 7, 2019

Call at the last minute with a problem and they got me right in. Have been seeing Dr Gold for many years, very, very happy!

Oct 31, 2019

Frames a bit expensive but office is nice, people great, and Dr Froumis is awesome

Oct 24, 2019

This place is very fast and friendly, they were able to fit me into an appointment same day and were very patient in my choosing frames

Oct 21, 2019

Have been a client of Gary Gold for many years. The entire staff is very professional and efficient. The latest equipment and technology complements the well trained team.

Oct 18, 2019

My initial doctor was always very caring, easy to connect with, professional, and kind. I thoroughly enjoyed having her as my optometrist. Unfortunately, she did move away and left the place. I went yesterday for my annual check and was introduced to my new doctor only to be very exited that she seems just as kind, caring, attentive, and easy to connect with. She did very thorough exams on my eyes and was very attentive to my questions and made sure I felt comfortable and not confused. Excited for this new doctor as well :).

Oct 9, 2019

Staff was friendly enough, but appeared to be very overloaded, and handling multiple things at once.

Oct 6, 2019

Dr. Froumis is thoroughly knowledgeable and also able to transcend the technical vocabulary to communicate with his patients in layman's terms they can understand. He's a man of charm, grace and wit whom I recommend without hesitation or qualification. Well done sir!

Oct 4, 2019

Staff is always friendly and helpful!

Oct 1, 2019

Dr. Gary Gold and his staff where professional and friendly. It was apparent the whole team cared about getting the best out of my options and fixing my vision. The location had easy parking, and the office was clean. I would highly recommend Dr. Gary Gold and Associates to anyone looking for professional eye care.

Sep 25, 2019

Dr. Foumis was personable, thorough, and professional. He took the time to answer my questions and even came back after he'd finished the exam to answer another one of my many questions. The office staff were very friendly and attentive.

Sep 18, 2019

Dr Froumis was excellent. Eye exam was very thorough.

Sep 17, 2019

Beautiful facility. Friendly staff

Sep 14, 2019

They provide professional service. I've been visiting Dr Peite Ting regularly and she's been very dedicated in helping me with examination and consultation.

Sep 14, 2019

I forgot my doctor name sorry to say. However she was so awesome. I really enjoyed her personality. she was very sweet.

Sep 12, 2019

Llewellyn, Maggie, and Dr. Chui were all graceful, professional, and attentive during my visit. Even though the office was running late and quite busy, I never felt ignored in the slightest. The entire staff treats patients with great care and interest.

Sep 11, 2019

Always excellent service and consultation. Very friendly staff. Doctor always on time and efficient.

Sep 9, 2019

The lady that helped me pick out my glasses was a smoke show.

Sep 6, 2019

Excellent service and professional staff

Sep 4, 2019

Great friendly staff they accommodated me and my son at the same time.

Aug 31, 2019

very efficient and well run office

Aug 30, 2019

Dr. Gold and Associates offer a very organized, efficient and thorough eye exam. Retinal scans are extra but worth it for people with risks for trouble in the retina.

Aug 29, 2019

I have a complicated Corneal condition that most optometrists haven't even heard of. Dr Ellin Wu knew about this condition and has been the only medical professional that has been able to restore my vision. She gets through vision test mostly by looking at your eye. Very little "better or worse" testing. First pass at Scleral sense fitting was perfect! She is the most talented optometrist I have ever dealt with.

Aug 28, 2019

The doctors and staff are always very professional, helpful and so friendly! I feel very well looked after and they have a great range of frames too. A great local business to have in Sunnyvale

Aug 28, 2019

Very professional! Excellent selection of frames, and they adjust the frames perfectly every time.

Aug 24, 2019

Everyone was great!!!! Really friendly warm staff, really grateful

Aug 21, 2019

Very professional, caring and pleasant.

Aug 8, 2019

Excellent, prompt service and follow-up. Doctor was very patient and took the time to address all concerns and explain the tests conducted and the results and what that means for the overall health of the eyes. Team members were also very clear about explaining pricing and different options for tests and eyeware that was subsequently purchased.

Aug 7, 2019

Dr. Froumis is knowledgeable, thorough and he spends the time necessary to answer questions and ensure his patuents understanding. He is also kind and patient.

Aug 6, 2019

I love this place! The equipment is state of the art, the staff are friendly and knowledgeable, their glasses are beautiful. I feel like I am in very good hands!!

Jul 31, 2019

The Dr and support staff were friendly and very good working with my 7 year old and giving her directions and making her feel comfortable.

Jul 31, 2019

The office staff is very professional and pleasant. I have been going to this office for 40 years and it is always wonderful.

Jul 31, 2019

Dr. Ting is awesome! She is trying to get me back in contacts and it has not been an easy journey and she never loses patience.

Jul 28, 2019

Organized and friendly staff with very little waiting time

Jul 23, 2019

Excellent people, excellent service.

Jul 17, 2019

I have known doctor Gold my entire life and all his colleagues are really nice and friendly.

Jul 14, 2019

Very professional and very patient

Jul 2, 2019

Friendly staff, excellent doctor, and clean building

Jun 29, 2019

Dr. Nicholas Froumis is a world class Optometrist! He always does a marvelous job examining my eyes and comparing tests and pictures of the eyes with the years before. He listens and answers. There is a reason why I am a returning client! Dr. Froumis has a very pleasant personality and very diligent. Staff is very friendly and helpful, patient and polite! I don’t go anywhere else for my optical needs. Thank you Cheryl and thank you Michelle! Top notch customer service! 👍🏻👍🏻⭐️⭐️⭐️⭐️⭐️

Jun 27, 2019

Dr. Form, is very nice and explains everything to us

Jun 21, 2019

I was seen by Dr. Stephanie Chui and guided by office assistant Michelle. Overall, it was a a great experience. Both Michelle and Dr. Stephanie Chui's expertise in what they do and accommodating spirit was outstanding. I'm glad to have found this optometrist and I look forward to future visits. Keep up the good work! - David Sung

Jun 20, 2019

The entire staff are professionals and have made every one of my visits very comfortable.

Jun 19, 2019

Excellent . They are on time. No waiting time.

Jun 18, 2019

The people were very friendly and the Doctor Chui was helpful and answer my questions

Jun 14, 2019

There was some repair or construction going on in the Womens rest room right across from Dr. Kinoshita's exam room, and that was loud. But as usual, Dr. Kinoshita was thorough, attentive, and helpful. She explains things so well, and listens to all my concerns. She is such an asset to your practice!

Jun 12, 2019

Been going to Dr. Gold for 36 years; drove from the Central Valley for my latest appt. Always courteous and professional service from Gary and all his staff.

Jun 5, 2019

Always pleasant and attentive staff.

May 23, 2019

I am well pleased with the courteousness of the staff and with the appointment notification system (text) and reminders. Dr. Froumis was very personable and professional, explaining each step of the examination he did on my eyes. I felt very comfortable and that I was in good hands.

May 13, 2019

Stephanie was awesome! She was very friendly, efficient without rushing, made me feel like she understood my issue, and answered all my questions. The rest of the staff was also super helpful in quickly scheduling my appointment and figuring out my insurance questions. Before this appointment, I hadn't bothered to go to an eye exam in 10 years, but the ease and helpfulness of this office might actually have me taking advantage of my yearly benefits.

May 10, 2019

Dr. Stephanie Chui is amazing doctor. She takes time to understand her patient, goes in details and provide the best suggestions. Overall Dr. Gary Gold and Associates provides nice service, everyone in staff is very friendly. Lu is great host and so is everyone on counter. Not an expert on frame prices but all frames are nice and on expensive side. I have been visiting them for last three years and would like to continue, so definitely recommending them to others.

May 8, 2019

Can have more frames choices.. choices were very limited.

May 4, 2019

I providing a neutral response only because I haven't gotten my new glasses yet. You should send me another survey once I get them! Based on my initial visit I have high hopes for an ongoing relationship with Dr Gold and Associates.

Apr 24, 2019

Professional, highly skilled service. Congenial welcoming environment. Second to none!

Apr 24, 2019

Dr. Kinoshita is excellent and because of her, our entire family go to this place every year. However, staff explained the coordination of benefits made a calculation mistake for my husband calculation. Also, they did not apply for the coordination of benefits to my son. (They asked me to pay a copy for my son and I had to ask to coordinate the benefits of tow insurance. Then, I did not have to pay $25 co pay for my son. I am not so confident that the staff is maximizing the coordination of benefits for the patient.

Apr 22, 2019

The doctor was great and the staff was very helpful.

Apr 19, 2019

Great doctor, but felt an uncomfortable amount of pressure to buy contacts and glasses from them.

Apr 17, 2019

The experience at Dr. Gary Gold and Associates is always pleasant, professional and enjoyable. Their extensive selection of eyeglasses is a bonus and rivals any I've seen elsewhere. I receive top notch care here and always have the best looking glasses around.

Apr 16, 2019

I had a great check up and got some great new glasses. Dr. Froumis was extremely friendly and helpful!

Apr 11, 2019

Wonderful service. Very thorough eye exam.

Apr 11, 2019

Doctor Chiu is a wonderful, caring and thorough in doing her exam. She is warm and friendly. Love her! The lady who went through the glasses with me though - looks bored and robotic.

Apr 10, 2019

Really enjoyed the visit with Dr. Ting!

Apr 6, 2019

Everyone is really friendly and their service is great.

Mar 29, 2019

This is the first time I have not seen Dr. Gold in 15+ years. Dr. Chui was extremely professional and knowledgeable with a wonderful disposition. I still love you Gary, but Stephanie is the real deal and a great addition to your team.

Mar 27, 2019

Lady on reception was rude during check-in and after eye exam she asked me to pay two times wrong amount $ 300 and $155 instead of $10. I do have nice insurance and everyone had asked about the insurance even this lady. My doctor was really nice and gave me a lot of advices. Anyway I know he is responsible for payment process and this is only one reason why I have scheduled next visit. And definitely I will not buy something cause your stuff doesn’t look professional at all

Mar 25, 2019

I love my doctor, but the glasses I received are terrible; and it’s not the first time. So I want to get my lenses somewhere else. They gave me the prescription, but required me to pay $25 to measure my pupillary distance (a number that is required for new lenses and also a number they already have). So in an effort to make me pay high prices for terrible lenses, they charged me to go somewhere else. I can’t recommend a place that does that. No care about the terrible lenses, no effort to correct the problem, and a penalty to shop elsewhere.

Mar 23, 2019

Everyone was professional and courteous. A friendly group of pros!

Mar 16, 2019

Dr Ting is one of the top Optometrists in the bay area. Dr Golds office has state of the art diagnostic equipment, a great staff and beautiful Sunnyvale location. Dr Ting has been my Optometrist for the past 15 years. I would highly recommend Dr Gold for your vision care

Mar 13, 2019

The exam was very thorough and the Dr explained everything to me as he was doing it. He was very friendly and made me feel very comfortable. The last who helped me find the glasses I need was very helpful and told me about all my options. I'll be back.

Mar 11, 2019

Dr Nick is excellent and advices customer very nice

Mar 9, 2019

She seems to understand my eye problems and how to deal with them as if the doctor has encountered this several times.

Mar 7, 2019

Top notch service, my provider listened to my concerns and explained my results thoroughly. It was very convenient to go right from the exam to picking out frames for my new glasses. I was pleased with the friendly and helpful staff, especially the poor woman charged will helping me pick out frames. She has the patience of a saint! The office was clean and welcoming, and the location was perfect!

Mar 7, 2019

great service polite team.

Mar 6, 2019

The staff is friendly and thorough. I particularly like Dr Ting and Dr Chui they are both informative, answer my questions, are caring, and work hard to help me learn ways to take good care of my eyes. The glasses at this places are very expensive and in the past I felt some were trying to push the most expensive glasses. This time, the woman helping me did not make me feel that way but listened, gave good comments without trying to sway my decision.

Mar 5, 2019

A very friendly environment. Very personable individuals, from check-in, to the pre-testing (ocular pressure, camera imaging, etc), the appointment itself, and the check out. They also took the time to answer a number of questions about the relationship of eye disease to issues such as diabetes and heredity.

Feb 27, 2019

Very thorough and pleasing examination

Feb 21, 2019

Nothing but the best! From the moment I walked in to the short wait to begin my appointment, everything was great! Your team helped me pick out the perfect pair of glasses that go with my style!

Feb 21, 2019

I've always had a good experience, but this past was even better! The staff are always so friendly and helpful. Makes taking time out of my busy worthwhile.

Feb 19, 2019

I had a good experience seeing the doctor at Gary Gold. I had red eye and needed an urgent appointment. i was called in the same day and doctor was friendly and diagnosed my issue and gave prescription eye drops. I loved how the whole process was quick and easy when the requirement was urgent to see the doctor.

Feb 19, 2019

I was unsure at first about the exam since there is a diff doc every time I go. But every exam has been thorough and careful, with all my questions answered, even the ones about the equipment and non-eye topics. I have very bad vision so have had eye exams and thick glasses all my life. Dr. Froumis is excellent and very helpful. I do not get my glasses there as it is too expensive without insurance.

Feb 14, 2019

I've been a patient for most of my life. The office staff is always friendly and helpful.

Feb 14, 2019

I enjoyed conversing with Dr. Gold while he was performing his tests. That's a good quality for me.

Feb 14, 2019

Friendly and competent staff. Great service. Great selection of functional eyewear. This group has a real pro in Dr. Froumis. Dr. Gold has a batting average approaching perfect when selecting staff to represent this store. I’ve known this group for a long time (many multiple decades) and I’ve never been disappointed. Their new offices (not so new anymore) are comfortable and welcoming.

Feb 11, 2019

Great Office Great Customer service I have Decades of great work Adat Dr. Gary gold and associates

Feb 10, 2019

My entire experience was amazing. My new doctor was excellent. She took my eye health seriously. Only downside the number of options for men’s sunglasses.

Feb 9, 2019