Dr Christopher J Moshoures Optome
Dr. Christopher J Moshoures
2171 Reviews
I recently received my annual eye exam from VSE. The staff was professional and Dr. Elizabeth Cooke was exemplary throughout the exam. She was very thorough when explaining the results of the exam to me and answered any questions I had. She escorted me over to eye glass center and introduced me to Stephanie. Stephanie was very professional and provided exceptional service when customizing my eye wear selection. I highly recommend VSE.
Apr 18, 2024
A wonderful experience. I was quickly and warmly welcomed. My initial intake was courteously conducted and then Dr. Hardy conducted a through exam of my eyes and overall vision health
Apr 18, 2024
Everyone is so knid and caring each time I am there. Definitely a place I recommend to anyone that asks
Apr 17, 2024
Everyone was professional. Every step was explained, Everyone had a smile.
Apr 17, 2024
I highly recommend Vision Square Eyecare in Shallotte. From the reception to Griffin who did my preliminary eye exams to Dr Stephenson and the assistant in the eyewear section, I was treated with kind,friendly and knowledgeable care.
Apr 11, 2024
One of the best eye drs I have seen here. Place is new and staff is very professional. Dr Stephenson was exceptionally good. They do an extremely thorough exam. I was impressed with this place. Recommend them highly
Apr 11, 2024
Dr. Cooke is the best! I can see clearly now!! 😀
Apr 11, 2024
Dr. Cooke is a caring and knowledgeable doctor.
Apr 11, 2024
Dr. Cooke and her staff are terrific. Dr Cooke is knowledgeable and caring. She explains everything thoroughly.
Apr 11, 2024
Excellent experience, very professional staff.
Apr 9, 2024
I have always had a very good experience when visiting their office. The staff is friendly and knowledgeable.
Apr 8, 2024
Excellent in every way, professional and pleasant interactions, smooth eye exam.
Apr 5, 2024
Great personal one on one with Dr. Elizabeth Cooke. Dr. Cooke is always very patient centric and describes the test results in great depth while using non-medical terms in her explanation of the reasons for the test procedures and their results. I would and have recommended Dr. Cooke to friends and family.
Apr 4, 2024
Outstanding! Dr. Cooke is the best!!
Apr 3, 2024
Very friendly would recommend to anyonedr cooke is great
Apr 3, 2024
Staff was terrific start to finish as efficient and forthcoming on treatment.
Apr 3, 2024
I didn’t have an appointment. I was graciously added into the schedule. I had “ lost” a contact in my eye the day prior and wasn’t sure if it was still there. My eye was red and tender. Contact WAS out , but beefed drops for inflammation and to prevent infection. Very grateful
Apr 3, 2024
Had a great appointment all were very nice and professional enjoyed my visit
Apr 2, 2024
Excellent service, people, and professional services.
Apr 2, 2024
Efficient & caring appointment with Dr. Cooke
Apr 2, 2024
Everything was fine The doctor was very informative and pleasant it was a great experience
Apr 2, 2024
As usual always great service! Dr. Burr is always thorough and professional! Her assistant Ashley was fantastic!
Mar 29, 2024
Wonderful place to go. Very friendly and efficient staff. Very knowledgeable
Mar 29, 2024
I’m new to the area and so glad I called Vision Square. Fast and efficient and the staff is awesome.
Mar 29, 2024
Probably the best exam I have ever had. Dr Burr took the time to explain my issues and gave me her recommendation
Mar 28, 2024
Great location and good customer service from front desk and optometry. My doctor is attentive and explains clearly throughout the exam and evaluation.
Mar 28, 2024
Dr. Cook is very professional, attentive and knowledgeable.
Mar 28, 2024
Provider was amazing and very easy to talk to. Staff that helped me pick out frames were very helpful, and made the process easy.
Mar 27, 2024
In a fast paced environment, it is sometimes difficult to find courteous team members, in our health, our business transactions and services needed. Vision Square Eyecare, has been able to maintain key things that keep me coming back. From friendly front desk staff to efficient testing and offer of water or coffee, on to my eye doctor's warm greeting and another staff member's willingness to check on my passenger waiting in the car and finally the eyeglass team, I am very satisfied with my eyecare professionals. Thank you all for your contributions to excellence in your industry.
Mar 27, 2024
Arrived at appt. on scheduled time. Technician took me promptly, very efficent. Waited for the Dr. approximately twenty minutes when she stuck in head in room and said she had one patient before me. I stated I had another appt. at 1:00, Dr. stated I shouldn't have scheduled appt. at that time? The reason I stated this was I waited Only for the Dr. One Hour last year! They went ahead and rescheduled the remaining time the following week in Shallotte. Ok, Shallotte appt., waited inline to check in. Took fifteen minutes until tech. took me back. I explained to technician that I had appt. the previous week and had pre-exam work completed. I only had appt. to have Dr. review exam and talk with me. He continued as if he hadn't heard a word I said after I stated this several times! I explained I didn't want my insurance company charged again, he assured me this wouldn't happen. Dr. did see me in a timely manner.
Mar 27, 2024
My only comment would be that the technician that did my initial part of visit did not identify herself. Great visit
Mar 27, 2024
It took a minute to get an appointment and when I got there it was getting busy--even at 8am! Now I see why :). Thank you to the Staff for making me feel welcomed, every encounter I had with someone was friendly, polite, and professional. This was my first visit and sad to say I did not get any names...besides Dr. Stephenson, who was very polite and knowledgeable, he also took the time to go over my test results. Although my prescription has changed slightly, no need to purchase new glasses this year :). I will definitely go back for my yearly exam!
Mar 27, 2024
The doctor and the ladies at the service desk were very approachable and kind. The technician that brought me to the back and did her assessments was somewhat stoic and Less friendly.
Mar 26, 2024
Vision Square has been my eye-care provider for over 30 years. I cannot express enough appreciation that I have for this company and their dedicated staff. They are always willing to help and very professional and friendly which makes me feel very valued and appreciated each time I have appointment. I feel very relaxed throughout the whole visit. I have known the family that established this company for years, you could not ask for better people. Wonderful Christian family. Dr Elizabeth Cooke detected a bad situation with one of my eyes and jumped on it asap and saved my eye. I will never forget this and can’t thank her enough for all that she did for me. I highly recommend this company and their staff to take good care of you.
Mar 26, 2024
Very professional and thorough, and put me at ease.
Mar 26, 2024
Great staff and service . Quick and professional.
Mar 26, 2024
Great DR. VERY informative. Good communication
Mar 26, 2024
from start to finish they are great. Poked my eye and they saw me right away and took care of me and it was my first time there. Going back when i need a eye exam for sure.
Mar 26, 2024
I absolutely love this office!! I can not ask for nicer people, from the ladies at the front desk, to the ladies doing the tests before the doctor, to the doctor and the ladies at the desk where you pay. All wonderful employees!!
Mar 25, 2024
Very professional- moved quickly from one room to the next. Will come back!
Mar 25, 2024
You only get one shot at a great first impression and you guys knocked it out of the park. Thanks to everyone for all the assistance, Ms. Tina, Dr. Burr and her assistant the best...Grigsby
Mar 24, 2024
I enjoy visiting the office. Everyone is so welcoming and friendly. Dr. Hardy makes sure you understand what’s going on with your eye health and takes the time to answer any questions you may have.
Mar 22, 2024
Spotless, efficient, friendly and professional
Mar 22, 2024
Excellent and friendly staff. Dr. Cooke is outstanding. Does an excellent job of explaining all the test results. Extremely glad that my wife and I have switched to Vision Square for our eye care.
Mar 21, 2024
Hardly and wait time and so efficient! I truly appreciate the professionalism and expedient nature in my appointment. Both the technician and Dr. Hardy were great in asking questions and answering mine. Thanks again!
Mar 21, 2024
My wife and I were just talking about how much we thought the staff was so thoughtful and friendly..These days it’s a rare occurrence and you all should be highly commended ..Thank you..!
Mar 21, 2024
Dr Hardy and the staff are all amazing. I had something in my eye and they got me right in and Dr Hardy removed it from my eye. I instantly felt relief.
Mar 21, 2024
I was having eye pain and got worked in immediately!
Mar 20, 2024
Excellent as always. Nick was very professional and personable. Dr. Debbie Webb was great.
Mar 20, 2024
Dr. Burr was wonderful. Very caring, knowledgeable and personable. So glad she is my doctor.
Mar 20, 2024
Dr Zack was super. Great personality, happy and congenial
Mar 20, 2024
Everyone was courteous, friendly and extremely professional. The whole experience was actually very enjoyable, except when I received the bill,lol. I can't comment on the lenses, because I haven't received them yet.
Mar 19, 2024
This was my husbands and my first visit. Everyone was friendly, helpful and knowledgeable.
Mar 18, 2024
Your service was very professional and thorough. I would recommend you to others for sure.
Mar 18, 2024
The practice is great, and Dr Burr is very thorough
Mar 18, 2024
Awesome visit with Dr Burr - she and staff were awesome!
Mar 18, 2024
Love this place. So calm and serene. The employees are great. Kind. Compassionate caring. Very knowledgeable.
Mar 17, 2024
care was good but waiting time was poor
Mar 15, 2024
Dr Burr is the best. Friendly, knowledgeable, and just a pleasure to be around.
Mar 15, 2024
Everyone was extremely professional and friendly. Exam was efficient and painless. Great service!
Mar 15, 2024
Your team and you did a great job. I was in and out, had my questions answered, etc.
Mar 14, 2024
Always professional, latest in technology. I trust Vision Square. Loop
Mar 14, 2024
Your staff was excellent. Dr Cooke is very patient oriented
Mar 14, 2024
As predicted by Dr Cooke my prescription did not change so I did not need to get new glasses. Thankyou for recommending that I have the cataract removed.
Mar 14, 2024
The lady who helps me with my frames is Awesome 😎
Mar 13, 2024
Doctor Cooke and the entire staff, from receptionist to check out, were tremendously friendly and professional. Always a very good experience. You will never go wrong visiting Vision Square.
Mar 13, 2024
The entire staff is helpful and friendly
Mar 13, 2024
My visit was without any problems or concerns whatsoever. Everyone that attended to me was welcoming and professional. Dr. Cooke explained everything that was done; and in the end, she changed the strength of my contacts. My vision is so much better. I'll be ordering a new supply of the contacts with the new prescription.,
Mar 13, 2024
I received the very best of care and attention. I felt my needs and health concerns were being addressed, and every effort was made to provide an accurate diagnosis of my eye problem. I left the office feeling confident I was in good hands and received a prompt referral to specialists who could further evaluate my condition and treat appropriately. I could not have hoped for a more satisfying visit at the hands of a very competent and friendly physician.
Mar 13, 2024
Great visit to Vision Square! Dr. Cook and her assistant were very thorough, they listened to my concerns, and they addressed all of them.
Mar 13, 2024
I was extremely pleased with my visit today. Very efficient and professional front desk staff. I was examined by Dr. Cory Burr. She was ver thorough and explained every step of the way. I have AMD and was very nervous but she made me feel at ease. She did not rush me and answered every question to my satisfaction.
Mar 13, 2024
Great attitude and service. Professional
Mar 12, 2024
It's a pleasure to go to the office. Everyone is friendly and efficient. Dr. Cook is just great - friendly and explains everything to you that you can understand.
Mar 11, 2024
Dr. Webb is always professional and extremely knowleable.
Mar 8, 2024
Extremely profession staff and as always Dr. Burr is not only an excellent doctor but a pleasure to visit.
Mar 8, 2024
Everyone in the office was very nice. Thorough exam and explanations, I would recommend them highly.
Mar 8, 2024
Love DR. Burr. She cannot move or retire!!! My Visits have always been at Shallotte office. The front staff very friendly & efficient. The technician that took me back & did all the basic diagnostics was friendly, but I never got her name. The lady who helped me look at eye frames & help understand my Eyemed coverage very friendly & nice. The service outstanding. However, I did not buy eye wear at the Shallotte office. I went down to Calabash office & loved the selection there. Tammy helped my chose. We had fun and the service outstanding. Also, loved the peacefulness of the Calabash office.
Mar 8, 2024
The best experience ever from the moment I walked in until I finished my appointment and went home. I will continue my vision care with Vision Square
Mar 8, 2024
Staff was very professional, efficient and friendly. Dr. Cook has been such a great doctor over the years!
Mar 7, 2024
Just my second visit and like the first it no issues at all. Very professional and detail oriented. Was in and out in less than an hour.
Mar 7, 2024
Great vision care and fantastic staff. Polite and professional from the minute you walk in the door. Dr Stephenson is thorough and takes time to explain every aspect of his exam. Would highly recommend to anyone in the area seeking quality eye care.
Mar 7, 2024
Dr Hardy did a thorough exam, and explained everything to me clearly. However, I did not appreciate the fact that I had to wait over an hour before seeing Dr Hardy. My appt was for 3:45 and I was not through until 5:30. ☹️
Mar 7, 2024
Very pleasant experience. Warm atmosphere and friendly techs. Dr. Webb is very kind and enthusiastic about her job!
Mar 6, 2024
I saw Dr Cooke and it was a very nice visit.
Mar 6, 2024
Dr. Burr always takes her time and makes sure that she has answered all questions. She is very kind, prompt and knowledgeable. Thank you!
Mar 6, 2024
Always professional and Dr Burr is the best! She answers all questions and is very attentive to my eye needs!! Thank you!
Mar 6, 2024
Fast, pleasant people. Great doctor, great explanations. Great equipment. This facility, it's staff and equipment are many levels better than what I found in Northern Virginia.
Mar 6, 2024
That where helpful and kind
Mar 6, 2024
Dr. Burr has always been very kind, knowledgeable and prompt. She always explains everything so that I understand clearly what is going on. The staff is very kind, I always leave feeling well taken care of. Thank you!
Mar 6, 2024
thoroughly enjoyed meeting Dr. Stephenson - he was awesome. very helpful, got to "see" my eyes and all the veins! Will absolutely come back to see him.
Mar 5, 2024
Excellent appointment. Very customer oriented.
Mar 5, 2024
Very accommodating and professional! I appreciated the willingness to explain the problem I was having and to rectify my issue. Thank you!
Mar 4, 2024
Excellent customer service and patient care. Very through with questions and responses
Mar 4, 2024
The staff at Vision Square is very professional and thorough. I was met and assisted by Carly who was knowledgeable, efficient and extremely pleasant. As always, Dr Hardy is lovely to work with. Thank you. Patricia Klee
Mar 2, 2024
As always the attention and courtesy is always great. I really enjoy the visit for my eye care.
Mar 1, 2024
Efficient, timely and thorough. I know I've had a really good exam every time I go. The new office space is quite impressive.
Feb 29, 2024
I firmly believe that the first point of contact in a business let a customer know if they'll return, have a good experience or give referrals based on their experience. I must say that receptionist or front desk personnel will make or break a business. In this instance, Bonnie needs to re-evaluate her position or as another customer er put it to me, she needs to go home. I'm sure her tenure is appreciated but her demeanor towards customers are sub-par! I prefer not to ever have to deal with her again but I will continue to be a customer of the practice. She is bad for business though.
Feb 29, 2024
Dr Webb and her team, were very helpful in answering any questions I had. They were very efficient. The young woman helping me pick out my glasses was also helpful and polite. She advised me as to which frame was best for me.
Feb 28, 2024
I just want to start out by saying Jill over in the Optical Department is truly an asset to your Business. She has helped me over the years and I always rely on her judgment/opinion when it comes to purchasing glasses. I consider that a big investment when it comes to purchasing glasses. Jill is always very nice, very helpful , kind and a pleasure to work with.
Feb 28, 2024
Very professional friendly
Feb 27, 2024
It is always a pleasure to visit your office. The employees are friendly, helpful and so nice. Love Dr. Cooke!
Feb 27, 2024
Everyone was pleasant and the Doctor was great! All of my questions were answered as well.
Feb 27, 2024
Service was great from Doctor, Tech to Support staff
Feb 26, 2024
This was an emergency visit for me and I was grateful to be able to get an appointment. I got in quickly and Dr. Burr gave me a thorough exam. The entire staff was friendly but professional.
Feb 26, 2024
The staff at Vision Square Eyecare Shallotte are friendly, knowledgeable and efficient.
Feb 23, 2024
careing and efficewnt. took time to explain preceedures
Feb 23, 2024
I had scratched my cornea and the Shallotte office was so accommodating. Dr.Hardy was super nice and helpful. The staff is always so sweet.
Feb 23, 2024
Always have a very pleasurable visit at the Shallotte office. Dr. Webb is fantastic and Andrea was so very friendly and helpful picking out frames. Will ask for her the next time I go in.
Feb 23, 2024
First visit - all personnell quite professional, knowledgeable and friendly!
Feb 23, 2024
Great visit with Dr.Smith. He was very attentive and professional. He helped me with getting the correct contact prescription. He also checked on a surgery referral for me. He has a wonderful bedside manner.
Feb 22, 2024
Great eye care would highly recommend anyone
Feb 22, 2024
Very friendly and helpful staff. They all took the time to answer all questions I had and did not try to rush me when picking frames.
Feb 22, 2024
Excellent care! The staff and doctors are very professional, experienced, and friendly. Highly recommend Dr Stephen’s and his staff. The optical staff is very honest and reasonable. They DO NOT try to upsell you on purchases.
Feb 22, 2024
I was treated well and very respectfully. I was 3xplained each process as well. Nothing seemed rushed.
Feb 21, 2024
It was my first visit. I was pleased and impressed with the technology and pleasant service.
Feb 20, 2024
The new offices are amazing, and so is the support crew. Made me very comfortable throughout the exam. The only negative I have is with the pricing of the eye wear. Even though I was going to use my own frames, purchased with Vision Square, the lenses price tag was just too high.
Feb 20, 2024
wonderful, wonderful, wonderful.
Feb 20, 2024
Well cared for at this visit, from front desk to the Doctor. Impressed! Doc was supportive, knowledgeable and deliver details of my condition and needs well. Grateful for the excellent care I received!!
Feb 20, 2024
Everyone I encountered were a delight. I felt the exam was through and the team in the optical center were great and stayed past 5:00 to make sure we were taken care of completely. I will be recommending your office to all.
Feb 20, 2024
Dr. Burr was very careful to explain my dry eye condition. She explained what I could try to relief the dryness.
Feb 19, 2024
Saw me for very bad pink eye. As of today Monday I feel GREAT. Dr. Smith did a great job diagnosing the infection and treating me with the proper medicine.
Feb 19, 2024
Super checkup. I do think the "pictures" could/should be made if the doctor detects any abnormalities. The expense is a lot when there are no problems detected.
Feb 17, 2024
Fantastic service as usual.
Feb 17, 2024
Dr Moshoures took the time to discover the issue I was having with my new eye glasses. He truly had the patience of a saint when I was frustrated with one eye not seeing the letters properly. I’m grateful he took the time with me and helped me get answers to my issues.
Feb 16, 2024
It was my first appointment at Vision Square and it was not disappointing. The facility is very clean and comfortable , the staff friendly and efficient and Dr. Stevenson was very thorough and knowledgeable . I will definitely be returning for my next eye exam and needs.
Feb 15, 2024
The staff here are very knowledgeable of their jobs. I was comfortable with my doctor as she explained everything to me clearly. The people in the eye glass department were also kind and thorough.
Feb 14, 2024
Worked me in due to emergency. Great doctors and staff
Feb 13, 2024
Great people who really cares..Thank you
Feb 13, 2024
My first visit to an eye doctor in this area, and I am very pleased to have found Vision Square, Eyecare. It is a very modern well run office. I, who is pleased with every staff member I interacted with from the front desk through to the doctor. Plus, they have a very nice selection of frames in their optical department.
Feb 13, 2024
Staff is very friendly and knowledgeable. I felt comfortable from start to finish. Dr. Cooke explained the procedure and results of exam to me. Jill was helpful in choosing the perfect eyeglasses for me. I will recommend your practice to everyone.
Feb 13, 2024
Great experience at Vision Care with both the technician and the doctor. All test ran smoothly and I was treated respectfully throughout my visit. Highly recommend!
Feb 8, 2024
The front desk staff were very polite, helpful and courteous. The doctor was prompt and I felt very comfortable with her. The eyeglass department- not so much. I picked out a pair of glasses, she measured me, gave me a price but did not give me details on what the (almost) $800 dollar price was for. Also, when I picked up the glasses she did not make sure they fit- just handed them to me. I wanted to order a second pair, but she did not seem interested in selling them to me. It was very disappointing.
Feb 8, 2024
As always I was called promptly and on time for my checkup. Facility is pleasant. Staff is knowledgeable and helpful
Feb 8, 2024
Great service, excellent care, and an amazing new faculty. I've been a patient for many years and always received excellent care.
Feb 7, 2024
Office is welcoming and very clean. Office Assistants are knowledgeable and friendly. Dr. Cooke is friendly and speaks in terms a patient can understand. She makes me feel well cared for.
Feb 7, 2024
Every employee including reception, optical tech, and Doctor Burr is pleasant and professional. My visits are always completed in a timely fashion. This is an exceptional office.
Feb 7, 2024
My visit was overall pleasant, but it had a few issues. My appointment was for 830am (I went back at about 850am) It took well over 3 hours to get my bill paid, next booking, and out the door. Also, there seemed to be a great deal of confusion about my vision insurance, so explaining the breakdown of my bill was to be was SHAKY at best. I kept getting told figures around the $448-$600, when it was time to pony up, my bill was over $1K. Dr. Herb was great and his technicians were great.
Feb 6, 2024
Loved the experience! In and out with my old glasses adjusted in 30 minutes. Everyone was super nice and efficient.
Feb 6, 2024
Good and professional, pleasant , and efficient. Thank you. See you next year
Feb 5, 2024
The staff was Friendly &helpful . Dr Smith was great. He did a comprehensive exam. Then he explained what he did & answered all my questions.
Feb 5, 2024
Dr. Burr and staff are fantastic! Very friendly, professional, and personable. The exam was thourough and Dr. Burr spent quality time during the exam to go through the findings and answer all my questions. I highly recommend!
Feb 5, 2024
Just love the staff, friendly atmosphere and honesty!
Feb 3, 2024
Excellent service and excellent people. Everyone was very helpful and friendly. Really enjoyed my visit. Will definitely recommend to everyone. Great job everyone.
Feb 2, 2024
State of the Art Facility. Exception personnel.
Feb 1, 2024
Absolutely incredible. I have C-ptsd & am autistic. Being touched is a big no for me, but Dr. Corey Burr worked extremely well with me and my fiancé. Even before learning of my dx, the staff was kind & calm, the office is very clean, and the equipment is innovative. I was encouraged to use my coping methods even when that made it more difficult for the staff, & then Dr. Burr took extra time to answer some questions I've never felt calm enough to ask. She's terrific, and I will be using her from now on.
Jan 31, 2024
Had a great time even though it was an eye exam. Everyone was very nice and very professional. So glad that I switched to your practice.
Jan 31, 2024
Dr. Moshoures is very attentive. She takes the time with her patients, and I never feel rushed when I visit Vision Square Eyecare.
Jan 31, 2024
Great place to go friendly staff Dr. Webb was great
Jan 31, 2024
The office staff, doctor and opticians were all extremely courteous, efficient, and informative. Would highly recommend Vision Square in Shallotte, NC.
Jan 31, 2024
It's always a pleasure working with Dr Cooke. She is an excellent optometrist and always remembers your needs and always spot on on her recommendations for treatment.
Jan 30, 2024
Dr Cooke is awesome and entire staff is friendly
Jan 30, 2024
The staff was friendly and efficient. The doctor is excellent and took time to explain in detail her finding. Gave good advice for my eye care.
Jan 29, 2024
Your optical techs and doctors have always taken the time to make sure my appointment goes smoothly. Very thoughtful and represent your firm with great confidence.
Jan 29, 2024
Vision Square is a phenomenal professional group. My experiences there are nothing but positive! The team is very accommodating and professional.
Jan 26, 2024
Very pleased with efficiency of staff.
Jan 26, 2024
As usual, my visit was wonderful. The staff is always Friendly and Respectful. I would recommend Vision Care if asked for my opinion.
Jan 26, 2024
I cannot ask for a more professional ophthalmologist. Dr. Cooke is warm and welcoming, swift and proficient during eye exams. There is no time wasted between eye exam stations and checking out is a breeze.
Jan 25, 2024
From the moment I arrived, until I left, I was welcomed and treated so well by everyone! This is the best eye place that I have ever been too. The techs that did my studies and helped me pick out frames, Dr Cooke and the reception staff were wonderful! I am very satisfied with the level of expertise at this beautiful facility!
Jan 25, 2024
I love Dr Burr I do not love the admin staff. I asked for my records to be sent to a Dr for cataract surgery I was told i needed to sign a release form then when I came in to sign it I was told it was unnecessary and the off staff were very put out because I said I was told to do it My records were still not sent.
Jan 24, 2024
The team at Vision Square are courteous and professional. Dr Herb is an outstanding eye doctor.
Jan 23, 2024
Really friendly and helpful staff.
Jan 23, 2024
Great visit. Dr Cooke is the best.
Jan 22, 2024
friendly and knowlegable staff
Jan 22, 2024
I had never been there before but they fit me in right away for an emergency visit. Everyone was helpful and the doctor (wish I knew her name) was amazing! I've been going somewhere else but I plan to switch to Vision Square.
Jan 20, 2024
Friendly, professional team. Parking was a challenge
Jan 20, 2024
I was brought in on a timely manner, was treated with respect, and given a good explanation as to my check up. I have total confidence and respect regarding the care that Dr. Hardy provides for me.
Jan 18, 2024
I liked everything about my visit. Everyone was friendly and efficient. All my questions were answered very clearly by Dr. Hardy. I look forward to my continued eye care at Vision Square in Shallotte.
Jan 18, 2024
Thank you all for taking care of my eyes and my Wife also. Doctor Cooke is awesome and you can see that she cares so much.
Jan 17, 2024
Very happy with my visit, Dr. Smith and all the employees. Everyone was considerate and knowledgeable. I highly recommend Vision Square.
Jan 16, 2024
The procedure was just as explained and everyone was pleasant and efficient. No surprises is a good situation.
Jan 16, 2024
Very pleased with the pleasant environment and people I was in contact with. I was very disappointed though that I had to make a 2nd appt to get fitted for my contacts. I will know next time what to say so this doesn’t happen again. I saw Dr Webb but next year I will see Dr Hardy. She was just too busy this time to get in soon
Jan 12, 2024
I see Dr Webb.. I have nothing but accolades for her and ALL the Staff.. from check in to exit. I do think appointments are made too close together in Shallotte… there’s always a backup and long wait. Calabash does a better job at that but at times seems very rushed. I’m not one to Daly but that is a real complaint
Jan 12, 2024
Very helpful & knowledgeable!
Jan 12, 2024
Eye appointment was thorough, comprehensive and on time.
Jan 11, 2024
My experience at Vision Square in Shalotte was ver positive. Everyone was cordial and helpful. That’s especially true of Dr. Cooke, who is a very compassionate and competent medical professional
Jan 11, 2024
Amanda did all the tests n she was awesome, loved her and felt very well taken care of, Dr. Stephensen was very good as well and took time with me and explained everything. Staff out front were friendly and helpful. the whole experience was very good and I already recommended them to friends and family.
Jan 11, 2024
The entire staff was friendly and inviting from the time I walked in the door. I felt that my exam was thorough and everything was explained in detail. I would highly recommend this practice and facility. I definitely appreciated not being pushed into picking out new glasses the day of my appt. I can take my time and choose just the right frames when I want to place my order.
Jan 10, 2024
Dr Burr and staff are always so sweet and helpful. I will forever be grateful to Dr Burr for catching my early glaucoma diagnosis. She has been amazing guiding me through everything.
Jan 10, 2024
Everyone was courteous, professional, and made my appointment go very smoothly. Thank you all!
Jan 10, 2024
Everything was great overall. The Technician was very nice and new her job. She answer all the questions I asked her. Elizabeth Cooke, OD explained everything I asked her. There was no wait time. Everyone was very nice there, and I am glad I picked this practice! Thank You!
Jan 10, 2024
The efficiency and courteous interaction was greatly appreciated. The knowledge and informed care I received from dr smith was the most helpful that I ever received in my life. Also was impressed with Christina and her customer service in making me feel very comfortable. There was never a moment she was rushing me out. Thank you to all the staff that helped me.
Jan 9, 2024
Clean office, the staff is amazing, will be returning.
Jan 9, 2024
The staff are professional, and the Doctor is excellent. The office is always clean and spotless. Overall, I have no complaint.
Jan 9, 2024
Excellent service very professional
Jan 8, 2024
Very friendly staff and I’m so appreciative of the time spent with me!
Jan 6, 2024
Always extremely professional with attention to detail! Dr Hardy is always showing a perso always interest in my eye health
Jan 6, 2024
I wish you took my insurance. Superior
Jan 5, 2024
staff is outstanding, personable and helpful. Dr. Burr is professional and extremely knowledgeable and competent
Jan 4, 2024
Staff were very courteous, professional and helpful. Exam was painless and ordering a new pair of glasses went very smoothly. Very pleased with the entire experience!
Jan 4, 2024
Excellent service. Was taken back for my appointment on time and exam completed in less than 45 minutes. Enjoyed my visit
Jan 4, 2024
All good, as usual. Thanks.
Jan 3, 2024
Staff and service was excellent
Jan 3, 2024
I have always liked this office my doctor Miss Webb is a treat and all the workers are real nice
Jan 3, 2024
Always pleased with techs and Dr. Cook- been attending for approx 10 yrs. My big concern is: your eye glass prices are out of control. I have ordered a pr due to change yrs after Cat surgery (8) yrs ago! I will not order anymore from you in future. Will take prescription and go elsewhere.
Jan 3, 2024
very professional personnel
Jan 1, 2024
As long as I did what "your people" wanted,everything was fine...but I wanted to give more input into problems I was having and Miss Webb was trying to shut me down and quit listening.(It was 4:45p.m. time to go home?I don't know)The trade you folks are in are by no means the "only ones" that quit listening to their customers!
Dec 28, 2023
My appointment was conveniently scheduled so I could be seen after work on Friday afternoon. The staff as friendly and service was rendered professionally
Dec 28, 2023
Very nice experience. Exam went smoothly; staff was knowledgeable and friendly.
Dec 28, 2023
Great service, wonderful staff
Dec 23, 2023
Everyone was professional, polite and appropriate.
Dec 21, 2023
Efficient and professional service focused on the patient
Dec 20, 2023
Very accommodating and professional.
Dec 20, 2023
Dr. Burr is a delight and love working with her. She is very knowledgeable and warm.
Dec 20, 2023
I am always treated very professionally. I waited a little longer that usual to see Dr. Cooke but it wasn't substantially longer. She is always friendly and clearly explains the condition of my eyes. The eye ware specialists are friendly and accommodating. They work quickly and efficiently.
Dec 20, 2023
Very good personality and very informative. Great visit
Dec 20, 2023
Very pleasant experience - staff and phjtsicians were very friendly -it was a comfortable environment.
Dec 19, 2023
It took 50 minutes past my appointment time to see the doctor. This seems to be a trend for your practice. My time is valuable too.
Dec 19, 2023
Good Service, wonderful staff. I am NOT impressed by the link they use to provide my information and provide me with the documents I need to submit to insurance. I attempted to get the documents via the link they required , (not exactly customer friendly!!). Unable to complete the task, I sent a request, now 4 days latter still waiting. Tomorrow, I will make the 16 mile round trip to go to the office and GET a hard copy, ( which SHOULD have been offered at check out.
Dec 19, 2023
Griffin, my technician was very friendly and knowledgeable. Dr Cooke was her usual friendly self. She helped me laugh at myself. She too was very knowledgeable. When I made a mistake about not wanting transition lenses, she corrected the prescription without any problems. I will come back if the VA doesn’t have room for me next year.
Dec 18, 2023
great experience, every one was great.
Dec 18, 2023
I was seen sort of on an emergency basis and several staff members stayed overtime to work with me. Every staff member that I interacted with was absolutely wonderful. They were pleasant, friendly and outgoing. I could not have been treated any better and to top it off, the diagnosis was right on the money.
Dec 18, 2023
Great staff, great nurses, great doctor
Dec 16, 2023
I' ll be back , the people , everything was great.
Dec 16, 2023
no long wait, front desk people extremely nice, even paying was easy
Dec 15, 2023
Dr. Hardy saw me on time and explained everything and was able to quickly fit me with contacts. The new contacts have greatly improved my distance vision. I had several questions which she answered very clearly and completely.
Dec 15, 2023
This was my first time visit and I’ll definitely be back. The staff was so nice and professional. I felt like I had been going there for years is how comfortable they made my experience.
Dec 15, 2023
The entire experience was perfect. They exam was conducted exactly on time and I was treated with courtesy by everyone. Vision Square is the best.
Dec 15, 2023
My first visit and Dr. Stephenson was very professional answering my questions as well has through exam. Looking forward to my glasses.
Dec 14, 2023
Everything was great. VERY professional and efficient
Dec 14, 2023
Beautiful office, up to the date equipment, knowledgeable staff and very friendly which all made it very easy.
Dec 11, 2023
Doctors and staff are excellent.
Dec 11, 2023
Amazing experience and such a beautiful space.
Dec 9, 2023
Dr. Hardy is always pleasant, thorough and professional. Enjoy and trust her.
Dec 8, 2023
Great staff and facility.
Dec 8, 2023
Vision Square Eyecare of Shallotte, is quite an enjoyable experience! Every employee is very courteous, friendly and professional. I am pleased to give this company my highest recommendation for all of you eye care needs. JCEJr
Dec 8, 2023
My first visit was very nice. By the time I turned in my papers, I was already being called. The service was quick paced yet everyone was very friendly and I was even offered a drink or coffee. The staff and Doctor were open in answering any questions I had and the office seems to have the latest testing equipment on hand.
Dec 8, 2023
I have been going to this eye doctor for many years, and have always received excellent care. In fact, I was one of the first patients when Dr. Moshoures opened his office. The people who have worked for him over the years have been friendly and professional, and very helpful. I'm very pleased with the service.
Dec 6, 2023
Dr. Smith and all the office staff are great. As well. The facility is just beautiful.
Dec 6, 2023
Everyone was pleasant and the waiting time was minimal. I was happy with my appointment
Dec 5, 2023
Dr. Hardy was excellent, as always.
Dec 5, 2023
I felt I had Thourgh exam , Dr.Burr explained everything to me in Depth,
Dec 4, 2023
Long wait time and felt rushed at the end.
Dec 1, 2023
From the moment I walked in the door, everyone in the office was welcoming, friendly and efficient. Wait time was never more than 5 minutes. It was one of the most pleasant doctor visits I have had in a while.
Dec 1, 2023
Fabulous, Professional Care. Thanks
Dec 1, 2023
Very professional and compassionate services provided by Dr. Webb and the entire staff. Thank you. Coach Edwards, Ocean Isle Beach...
Nov 29, 2023
Everyone at the office from the receptionist to the Dr are all very caring and professional never felt rushed all my concerns and questions were answered Steve Eastman
Nov 29, 2023
Everyone was really nice. Miss Bonnie at the front desk was so helpful, extra thank you to her.
Nov 29, 2023
Dr Burr and her staff are always professional, and courteous. . I really appreciate appointments are on time , with little or no waiting in the reception area . Dr Burr explains my eye concerns throughly and efficiently .
Nov 29, 2023
Dr. Cooke is the reason I continue to come back to Vision Square. She is professional and easy to talk to about any issues or questions I have.
Nov 28, 2023
Friendly staff for the most part , quick and thorough
Nov 28, 2023
Very professional setting. Great service. Enjoyed working with Dr. Herb Smith.
Nov 28, 2023
I adore Dr Cooke. She's as charming as she is brilliant and committed. Everyone on staff was superlative. With your larger office, I've been seen right on time the last two visits--yay--because, before, I sometimes had to wait an hour. Love your whole practice!
Nov 28, 2023
It had a great front end excellent back end, and the Doctor was very nice also. The office felt very welcoming. This was our first visit, and we were delighted.
Nov 28, 2023
Excellent annual checkup! Dr. Cooke and technicians are very professional in their jobs. Great explanations and doctor always takes time to answer questions. The new facility in Shallotte is very comfortable.
Nov 23, 2023
Vision Square is dedicated to '"Seeing" every Client is evaluated by any & ALL ways to ensure they receive the absolute best vision available from the combination of working with their individual advantages in harmony with their shortcomings to create the best possible outcome that works towards a successful outcome.
Nov 22, 2023
Amazing service didn't have an appointment but since it was an emergency they got me in immediately
Nov 22, 2023
I enjoy coming to vision, I square everyone for the minute you walk through the door, she walk out the door is pleasant and professional. Dr. Cook is the best eye doctor I have ever seen. She makes your visit a personal experience.
Nov 21, 2023
Most efficient eye exam by a very professional staff from the the time you walk in the door ! Dr Burr is the best !!!!
Nov 21, 2023
Very friendly and fast service
Nov 18, 2023
Love the new facility and have complete trust in Dr. Hardy. No reason to not love Vision Square Eyecare-Shallotte.
Nov 17, 2023
I was very pleased with my check up with Corey Burr. She explained in so much more detail what is happening with my eyes. She is definitely an asset to your practice. The young woman helping me order a new pair of glasses was very kind and accommodating since I was using a cane to ambulate. I will highly recommend Vision Square in the future.
Nov 17, 2023
Dr Hardy is great. I’ve been seeing her for several years and she is very knowledgeable.
Nov 17, 2023
Great experience! Highly recommended!!
Nov 16, 2023
Appointment was on time - everyone was friendly. No issues
Nov 16, 2023
I appreciated how efficiently my visit was handled! From reception check-in to time with the doctor and everything in-between, the staff seems very well-trained and knowledgeable. Highly recommended!
Nov 14, 2023
I was able to get an appointment the same day that I called! I met with Dr. Stephenson and he quickly determined what my problem was and gave me a prescription. I then made an appointment with him for a follow up exam! Great experience!
Nov 14, 2023
Staff is curteous efficient, and very friendly. Every step of my exam is always explained, so I know what is being done. My glasses were ordered and were exactly what I wanted. And arrived a week early.
Nov 13, 2023
Happy caring staff, wonderful doctor(s), clean environment. Overall A-PLUS. My whole family now goes there. Dr Burr is thorough and does an extensive exam. Its obvious she cares about her patients. All my questions were answered with integrity. We are new to the area and it was a blessing to find this place. :)
Nov 13, 2023
Dr. Corey and the rest of the staff were great. Appreciate the kind curtsies and treatment and recommendations.
Nov 13, 2023
I just want everyone to know that I saw Dr Burr and she is fantastic. Explains until you understand.
Nov 10, 2023
can't think of anything I would change...efficient, professional, organized, thorough, great customer service as well as quality vision care.
Nov 9, 2023
Excellent service and care from Vision Square Eye Care
Nov 8, 2023
Always a warm, friendly greeting from the staff. Clean, comfortable waiting areas. All the latest technology in testing equipment and of course Dr. Webb is fantastic, and professional as well.
Nov 8, 2023
As always, facility was clean and all of the stall was upbeat! Always a pleasure to go there for my eye care. Very professional in every way. Thanks Vision Eye Care
Nov 8, 2023
A pleasure to visit Calabash or Shallotte office. Always prompt and courteous care.
Nov 7, 2023
I was very pleased Dr Smith was very niece and took care of my problem with my eye
Nov 7, 2023
Great visit and look forward to picking up my glasses.
Nov 7, 2023
Dr Burr is absolutely wonderful! She truly cares about her patients and never rushes thru the exam. I love my visits with her!
Nov 5, 2023
I told the doctor that I did not want progressive lenses and she said go ahead and get them and if you don’t like them we will change them. I started seeing another doctor and kept telling her that I don’t like the progressive lenses, finally she said to change them. I went to change them and I was told since it’s been 6 months I had to pay for them. I had cataract surgery and had severe problems, I don’t think is fair since I expressed my dislike and thought that the doctors word was good enough. I was quite upset.
Nov 4, 2023
Very Friendly and professional
Nov 3, 2023
great dr and team, answered all questions
Nov 3, 2023
Excellent staff from arrival to departure. I felt completely comfortable and relaxed. I’m extremely satisfied with Dr. Hardy’s exam and diagnosis.
Nov 3, 2023
It was great to have you move my appointment, because the one scheduled in November I was not able to come to, so thanks. The lady that checked my eyes, asked all the questions, etc, was excellent and quick. The Dr. I was supposed to see I did not, but the person that saw me was also very good. Thanks again, Paul.
Nov 2, 2023
All good. Lovely office and pleasant employees throughout ghost. Tests were all explained.
Nov 1, 2023
Great staff, nice office. Lots of waiting though.
Nov 1, 2023
Thank you for the service of Dr Stephenson . He was outstanding in every way , along with his awesome staff . He deserves the highest rating , five stars , for sure !!! My eye problem was cured extremely fast - thanks for his great work !!
Nov 1, 2023
Staff was courteous, knowledgeable and attentive
Oct 31, 2023
ALL GOOD! Service, Personal, And Great Office!
Oct 31, 2023
This place is amazing everyone was very kind to me. The staff was excellent and Dr. Smith was great he took the time to explain everything to me in English and no Dr talk.
Oct 31, 2023
A very interesting eye exam; best ever. Dr Smith and I had many Florence, SC memories to share. Not many folks know about Smiley's.
Oct 31, 2023
Dr Burr was absolutely amazing! I am beyond thrilled with her knowledge and the way she explains things so wonderfully! I am so grateful!
Oct 30, 2023
Helped me out so much thank you
Oct 28, 2023
Everything about my appointment was 1st class. Very professional, from my eye exam to picking out new glasses. Thank you, JoAnn Vincenz
Oct 27, 2023
I arrived early and was able to get in without waiting a half hour for my appointment. The staff is always friendly and courteous but still professional and knowledgeable.
Oct 27, 2023
office personnel were very professional and friendly to deal with.
Oct 27, 2023
Had such a great experience. Everyone so personable. Everything was explained so well. They went above and beyond making my first visit so relaxed.
Oct 26, 2023
Dr Burr is always professional and kind. Very carefully explains each step needed in my care. I appreciate that she always listens to my wishes and needs. Would highly recommend Dr Burr and Vision Square Eyecare.
Oct 25, 2023
You were very gracious to fit me in last minute for a swollen eyelid before I had to leave on a plane. I have never been to the new Shallotte office. Everyone was very welcoming. It was a great experience. Thank you
Oct 25, 2023
Very courteous and professional
Oct 23, 2023
Awesome work ! Dr Burr and staff exceeded expectations!
Oct 23, 2023
Wonderful experience. Friendly staff.
Oct 20, 2023
The staff from arrival to leaving were Friendly, Professional, and made me feel like I was only customer, even though there was many patients.
Oct 20, 2023
Great experience with Dr. Cooke during annual examination.
Oct 19, 2023
Dr. Cook is friendly, compassionate and extremely knowledgeable. I’ve recommended her to several people. Support staff are wonderful
Oct 18, 2023
Dr. Moshoures, Bruce and I would like to thank everyone for their attention to detail and professionalism. We also appreciate your spending time with Bruce and your patience to determine the correct prescription for his glasses. You mentioned that I should call and make an appointment to correct the problem I am having with my right eye. Is there a certain Doctor at one of you facilities that I should see? Again, thank you for all of your help. Melody Lyons
Oct 18, 2023
First time in the new office and completely satisfied with the visit. Looking forward to the next one.
Oct 17, 2023
Beautiful office and great employees
Oct 17, 2023
Beautiful, clean, and friendly facility. I found Dr. Zach very knowledgeable and kind. Everyone was helpful and I am pleased to have found my new vision care home.
Oct 17, 2023
I was considered an emergency patient and fit into their busy schedule, then an appointment was made for that afternoon with Cape Fear Retina! Thank you so much!
Oct 16, 2023
Everyone in the office is a shining star! Friendly, personable, and courteous.
Oct 13, 2023
This visit was much improved, just by telling someone they are running late. In and out in an hour, not two.
Oct 13, 2023
I love the service and how fast that y'all saw me and I was in and out real quick Dr Hardy is really awesome and it's been years since I've been to eye doctor and I was kind of nervous but she made me feel really comfortable and seeing me yesterday was my eye problem and I got to come back today at 2:00 and I'm really looking forward to it and I will let my friends and family know how excellent y'all was I will give you a 10-star rating if there was 10 stars to reach out y'all really good.
Oct 13, 2023
We moved to Holden Beach in March of 2020. Shortly thereafter our dog decided to chew up my glasses. I called Vision Square in Shallotte & they were able to schedule me in on that day with Dr. Cooke & provide replacements in a reasonably short time. Dr. Cooke & the staff are a joy to work with. Dr. Cooke always takes the time to discuss issues in a very personal and caring way.
Oct 13, 2023
My first visit here and very nervous being a deaf/hearing impaired patient From the check in and all thru test I was very relaxed and can’t thank all the folks for being sooooo patient with me and taking much needed time with me! My hubby is also a patient here as well
Oct 13, 2023
Dr Cooke is absolutely the best! Experienced, knowledgeable and so thoughtful and kind. We know we are well taken care of with her.
Oct 12, 2023
Overall, outstanding, smooth check-in, knowledgeable staff & doctor!
Oct 12, 2023
Minimal wait and efficient process.
Oct 12, 2023
Every year at our annual exam, my husband and I exit and say ”Just a touch of pure class”! We schedule for the following year to once again be assured of receiving the best exam one could ever experience!
Oct 12, 2023
Awesome staff and Dr.Cook is great
Oct 12, 2023
Friendly staff and great comprehensive examination.
Oct 11, 2023
Very professional complete exam. We were given a thorough exam and explanation of the results. The doctor and staff were very friendly. I am very confident about my eye health because of this practice.
Oct 11, 2023
Dr. Was very professional. Very knowledgeable and caring.
Oct 11, 2023
I need to express my frustration with the amount of time I was there for my appointment. I arrived at 10:40 to do paper work ( receptionist was great) and I didn't walk out of the office until 1:05. There was alot of time waiting between stages and waiting on the doctor. In addition, as I was reviewing the visit notes last night on the portal I became aware that the doctor notes were not reflective of what was told to me during the examination, This concerns we and needs to be addressed.
Oct 10, 2023
Professional, courteous, knowledgeable staff.
Oct 9, 2023
Horrible! Worst office and doctor.
Oct 9, 2023
Enjoyed my first visit with the new doctor, Dr. Burr. She is very out-going and explains everything I need to know. Also, the young lady who takes you first and performs some of the test (Chris). I believe she is one to watch. I believe she will go places.
Oct 9, 2023
Everyone was very helpful and professional
Oct 6, 2023
Excellent all around! Dr Burr is a pro and the staff is outstanding.
Oct 6, 2023
Every one who helped me yesterday was very courteous and helpful.
Oct 5, 2023
First time visiting this location. Quite favorably impressed. Modern office space, attentive staff, punctual intake, everyone presented a friendly attitude. The coup-de-grace is Dr. Stephanie Hardy. I can't say enough good things about her.
Oct 5, 2023
Every person here so knowledgeable, caring and helpful.
Oct 4, 2023
Everybody is professional, helpful and friendly.
Oct 4, 2023
Have been a patient there for many years and always satisfied with Dr. Cook. Always feel comfortable with her analysis and explanations. Everyone during the pre work is always very good.
Oct 3, 2023
Have been seeing Dr. Cook for a very, very long time, and absolutely love her and all the employees to death!
Oct 3, 2023
This was my first visit to Vision Care Eye Care. I saw Dr. Burr, and I found her to have a very pleasant personality. She also was quite knowledgeable with Parkinson's Disease and how it may impact my vision. The rest of the staff were all very pleasant and professional. For the actual optometric service, I give 5 stars. I had a problem with your appointment system. My initial visit was in Calabash with Dr. Webb at 3:30 on 9/27/23, but she was out on a family emergency. The day of my appointment at 2:38PM, I received a text reminding me of my appointment on that day at 3:30, so I thought I was set. Unfortunately, I missed the telephone message canceling the appointment. Not a big deal, things like that happen. The employee who assisted me made another appointment for the upcoming Thursday (9/27) again with Dr. Webb at 3:30 but in the Shallotte office. I arrived to that office only to be told that Dr. Webb was still out on emergency leave. But also I was not on that day's (9/27) schedule. I was informed that there was no appointment for me in their schedule. Thankfully, your wonderful reception staff were able to help me and arranged for me to see Dr. Burr. So everything turned out fine. As I said your staff saved the day for me that Friday in Shallotte, but I'd toss that scheduling system in the trash!
Oct 2, 2023
Very pleased with all aspects of visit!
Sep 29, 2023
Excellent professional service and support.
Sep 29, 2023
I just moved here from Ohio and was able to get in very quickly. The office is huge, staff is friendly, and Dr. Burr took her time explaining everything to me. Awesome experience!
Sep 29, 2023
The Dr. was nice and thorough and explained things to me. Was unable to purchase my new subscription glasses though because of the price and that’s after my insurance paid $300.00 . So now I have to find someplace to fill my subscription that I can afford.
Sep 28, 2023
Not very happy, when I'm in the office I can see your little chart I go home or to a store and I can't read the instructions on a jar or a vitamin bottle etc...I've been back three times but it's the same story. Getting ready to go to New York to visit. I will stop by the drug store and pick up a pair of reading glasses.
Sep 28, 2023
I received a thorough exam and everyone was polite. The only problem I had, which has been a problem in the past is the amount of time between the proper people to do the next job in the process. I was able to take a short nap while waiting for the next step. It just seems like that if a little better time was taken to see what can be done to shorten the visit would help.
Sep 27, 2023
Even if it's not covered by insurance this is the place to go. The care you receive is outstanding. My doctor is Corey Burr. She really has it together and I really like how she goes above and beyond to make sure things are addressed. Being I am diabetic if she finds something strange in my eyes and can not explain it she sends me to another specialist just to make sure there is noting that requires additional attention. She also sees that the new appointment is made. I am very grateful for this doctor. Thanks Chris.
Sep 27, 2023
I was worked on even though they we so busy. The doc and his assistant was very good and helped me with my eyes stye which is painful
Sep 25, 2023
Excellent visit as always. Your new building is great.
Sep 22, 2023
Friendly , compassionate staff . Appointment was on time with great care from Dr Burr.
Sep 22, 2023
Friendly efficient service. Didn’t try to sell me something I didn’t need.
Sep 22, 2023
Dr. Stephanie Hardy is very thorough and does an excellent job. I would highly recommend her. The staff is very professional and goes beyond to assist you while you are there. My only negative comment is the eye glasses seem to be very expensive even with eye insurance covering the frames. Great facility and stafff.
Sep 22, 2023
Very friendly and informative
Sep 21, 2023
Staff was friendly and professional and knew what to do. Place was clean and organized. Thanks
Sep 21, 2023
Overall a good expirience except for in office wait time to see the Doctor.
Sep 21, 2023
I was pleased to be able to come to the new office in Shallotte. We were patients at the old Shallotte ofc. The office was so warm and welcoming. Beautiful!! Griffin was professional and personable and made me feel very comfortable. Dr. Webb also was very knowledgeable and also personable and she comforted me to know that my eyes were ok. Everyone appeared happy and said hello. My home ofc is Southport.
Sep 20, 2023
The staff was extremely helpful and courteous. It was an enjoyable experience fron the time I walked through the front door to see three three smiling faces behind the reception desk to when I checked out.
Sep 18, 2023
Dr was great. Appreciated all her efforts to help or correct my vision.
Sep 18, 2023
Thankful for Dr. Webb and the staff that support her at Vision Square.
Sep 15, 2023
My first time at Vision Square and I was totally impressed. The staff was friendly, professional and made my visit very comfortable.
Sep 15, 2023
All of the Staff & Dr Hardy were awesome. I had an eye irritant/sty, and with Dr Hardy's assistance, it is already less painful & healing. I love your new home/office in Shallotte - it is awesome!!
Sep 15, 2023
Everyone is so professional. And helpful.
Sep 14, 2023
Girls were really nice and helpful dr cook the best
Sep 14, 2023
I had an urgent concern, and the office was able to get me in quickly. After a very short wait, I was ushered in and taken care of. The staff was friendly and efficient, and Dr. Burr listened to my concerns and clearly explained what she saw from the photos of my retina.
Sep 13, 2023
Everyone there in the Shallotte office was wonderful from the reception to check out and Dr Stevenson was fabulous
Sep 13, 2023
Shallotte office quickly found me an appointment the morning I called, and it was needed as I had acute conjunctivitis in both eyes. I was told about three days with antibodies and I would start to see/feel a difference - and today is the third day and its true, eyes feel and look much better.
Sep 13, 2023
Staff was wonderful and helpful! I love the new office!
Sep 12, 2023
We absolutely love Dr. Cooke! She is always so sweet, and explains everything very clearly. The staff is very friendly and helpful.
Sep 12, 2023
New patient - Very impressed with new offices, optical, etc. Top of class service - Jenna and front desk - and really enjoyed appointment with my NEW doctor - Dr. Herb Smith! Looking forward to my new pair of glasses!!!!
Sep 12, 2023
I always give a 5 star, but this year I'm leaving 4 because of how long I waited in the room for Dr Burr. Otherwise, my visit was excellent and Dr. Burr is teriffic.
Sep 11, 2023
EXCELLENT!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Sep 11, 2023
My appt. was at 11:45 am. to address a burning / itching sensation on my eyelids, not for a typical eye exam. Called into exam room at 12:00 pm. Pre- check complete at 12:05. Sat in room until 12:45 pm. One full hour and the Dr. had not appeared. I had another doctor's appointment at 1:00 pm. Left Vision Square Eyecare at 12:50 pm. Your office obviously overbooks appointments. This is not the first time this has happened to me. On two previous annual eye exams in the Southport location I waited over an hour and a half before the doctor appeared. When I made the appointment I was NOT told the process would take 1.5 to 2 hours and I did tell the receptionist that I had another appointment at 1:00 pm. Totally unacceptable! Your VSE locations are not dealing with walk emergency situations which would understandably delay the patients appointment time. A horrible experience and I will not be back, my future eye exams will be done by an office that puts patients before profit.
Sep 11, 2023
Appointment was on time and all involved very pleasant and knowledgeable.
Sep 11, 2023
Great experience beginning to end. Front - welcoming Tech - professional and knowledgeable Dr. Burr - relatable, through and patient
Sep 9, 2023
Had to make an emergency appointment
Sep 9, 2023
Dr. Burr and Krissy (sp) provided excellent service at Shallotte location. I now prefer this location for very friendly service. All future appointments will be booked in Shallotte.
Sep 8, 2023
Absolutely Love Dr. Burr. She went out of her way to make me feel comfortable with my eye situation. I left the office feeling I had definitely come to the right place for exceptional care. My Husband and I would both highly recommend vision square to anyone.
Sep 8, 2023
Very very nice people and location had a wow factor when I walked in. Very Very nice.
Sep 7, 2023
The person Idid the initial eye test was very courteous and friendly. She did a thorough evaluation and was very informative. The doctor was very thorough and explained everything I needed to know.
Sep 7, 2023
Shallotte people and facilities get 5 stars. The Patient Portal gets zero stars.
Sep 7, 2023
Excellent care all around by everyone!
Sep 7, 2023
The staff was very courteous and friendly as well as knowageable I would reccommend to anyone who needs an eye doctor.
Sep 5, 2023
Dr. Cooke is a good doctor. She’s personable and thorough, taking her time to listen to patients and explain their exam results and options. The staff is knowledgeable and efficient. I highly recommend Dr. Cooke and Vision Square Eye Care.
Sep 4, 2023
I've been a patient for 30+ years. While I miss seeing Dr Moshoures, I appreciate the knowledge and professionalism of Dr Burr and the office staff at all locations are fantastic!
Sep 2, 2023
This office was amazing with my 3 year old! I was very impressed with the interactions from front office staff, the nurse (Lily), and Dr. Hardy. They made my daughter very comfortable and explained things to her where she could understand too. Very pleased with this office.
Sep 1, 2023
Great visit. Dr. Chris seemed trustworthyand I like him.
Sep 1, 2023
Pleasant experience! All tests were easy .. tech was efficient & helpful. .
Aug 31, 2023
Excellent care and everyone was very pleasant and professional.
Aug 30, 2023
Professional office staff and there was not along wait. The Doctor was thorough and good at explaining things about my eyes.
Aug 29, 2023
Dr. Cooke is always professional and has outstanding communication skills with her patients. Anyways a pleasant visit.
Aug 29, 2023
Dr. Moshoures helped me without doing a root canal. I'm ever so grateful!
Aug 28, 2023
From the time I walked in and all thru my exam and thru the choosing of my glasses everyone was very professional.
Aug 28, 2023
Very friendly and professional staff. We are new in this area, so it was our first visit. Would recommend Vision Square to anyone looking for eye care!
Aug 28, 2023
The staff at Vision Square is always very kind and helpful. The visit took a little longer than usual because one of the Drs was out due to a family emergency, but the staff let me know the issue and even brought me a water while I waited. Dr Burr is always so kind and thorough.
Aug 26, 2023
While I waited a long time due to some unforeseen emergencies, the treatment by all the staff was exceptional and my physician was wonderful!
Aug 25, 2023
Great visit. Everyone was so courteous
Aug 25, 2023
Prompt on time appointment. Dr.Burr was courteous and informative as was the entire staff.
Aug 25, 2023
Friendly and very efficient
Aug 24, 2023
Never had a bad experience in these offices. They are Number 1 in my opinion.
Aug 24, 2023
They were all great they had an emergency and took care of me while I waited so the wait was pleasant everyone was nice
Aug 24, 2023
I was seen in a timely manner and the testing before seated in the exam room progressed in record time. I didn’t have to wait for rooms to open up or be in a holding area. This is the first time in many years that everything happened in one hour. Everyone was friendly as well.
Aug 24, 2023
Wonderful experience! Needed an appointment for an acute eye infection. Got an appointment same day, seen by Dr. Cooke in a timely matter, with a complete diagnosis and explanation. Prescription called into my pharmacy while I was still in the exam room! Follow-up appointment scheduled and out of the office within an hour. Doctor and staff competent and pleasant!
Aug 23, 2023
vision eye are has the most efficient system i have ever seen from the tests to the dr to getting a new pair of glasses everything was terrific i highly recommend this office for anyone needing a checkup to new glasses or contacts
Aug 22, 2023
My doctor appointment went very well. My issue is with Megan in optical. I called to say that they forgot to put the axis and PD on my prescription so I can order glasses and she argued with me on the phone that the reason it wasn’t on there was because I never purchased glasses there before. I told her that was impossible because I did purchase from there a few years ago and had the paper to prove it. I felt she was very rude.
Aug 22, 2023
I prefer the Calabash office and would like to make all appointments there in the future. I would also note that the glasses were ridiculously overpriced and I didn't buy them at vision square for the first time since since becoming a patient there. Last, but not least, I would say that the blonde haired young lady working in the optical department be given customer service training. Obviously, she's not had any yet. She had a terrible attitude and apparently every question was chore. It went as far as her telling me that my insurance would pay 50% on a pair of safety glasses if I bought a pair of standard glasses, but I couldn't do it at that time because she didn't know how to do it... I much prefer the lady Dr I saw on my last trip to the calabash office and will wait until she has an opening before I return.
Aug 21, 2023
DR,Burr was very informing as usual 100% to all of the staff that i saw ty very much
Aug 21, 2023
The doctor did a good job. When will my glasses be ready?
Aug 21, 2023
Had a great visit, Dr Cooke is the best!!!
Aug 21, 2023
Very professional and friendly at all steps
Aug 21, 2023
My appointment was pleasant, even though my intake people were training they were professional and pleasant
Aug 19, 2023
I was very pleased with the service that you rendered. Everything was great.
Aug 18, 2023
Everything from checking in, the exam and fitting for glasses went very well Great selection of glass frames and staff and Dr were very courteous and knowledgeable Even tried the free eyeglass cleaning machine and my glasses came out fresh and clean.
Aug 17, 2023
Great Dr and assistant. Very thorough.
Aug 16, 2023
Dr Corey Burr and the entire staff are outstanding! Taken back for the initial testing on-time and completed a thorough exam in a reasonable amount of time. Options for glasses and contacts were explained well. Thanks everyone.
Aug 16, 2023
Dr Burr was, as usual, fantastic and very interested in my vision and the health of my eyes. I appreciate that very much knowing any issues will be immediately brought up to me for discussion. I also appreciate her list of eye drops which we purchased and will continue to use her suggestions.
Aug 16, 2023
I saw lots of new, young faces during my annual exam. I believe that they will be able to do their part of the exam in a speedier fashion as they continue. Dr. Cooke is a wonderful doctor and seems to sincerely be interested in the patient (me!). I like that. She is thorough and complete in the examination process and answering any questions. My only complaint is that a routine exam shouldn't take almost an hour and half from start to finish.
Aug 16, 2023
My appointment went well and I was treated with respect and care. Found the reason for my problem and got a prescription.
Aug 16, 2023
By far the best eye exam I’ve ever had. All staff were welcoming, super thorough and very sweet. The MA I had was amazing and had the best attitude. The doctor was great at explaining everything it put me at ease. I can’t say thank you enough for all your team does !
Aug 15, 2023
Everyone at the office was very nice. Would recommend the Shallotte office to everyone.
Aug 15, 2023
Everyone in the office was very friendly. Made me feel very comfortable. Got me right in when I got there.
Aug 14, 2023
we were on vacation and needed to see an eye doctor since we live in PA. You saw us in less than 3 hours and made the process easy and comfortable we left feeling things were ok for us to travel and everyone, including Dr Smith ,were great thank you so much
Aug 14, 2023
I have been coming to Vision Eye Square since I moved to the beach. I moved away to my hometown and have continued coming back to Vision Eye Square because of the impeccable customer service and atmosphere. However, this year was my first experience coming to the Shallotte location and I was highly disappointed. My appointment time was at 11:00 am. I was not taken back until 11:25. Then I continued to wait 15 to 30 minutes per station. Typically, I will allot one hour for each appointment this one took two. After being seen, I had to wait 15 minutes to check out. This location and appointment felt very disorganized. I had plans at one o'clock and was late. I will continue to come back to Vision Eye Square but I will be sure to use the Calabash location in the future.
Aug 14, 2023
I found the staff very professional and pleasant . Dr Debra Webb was great, explained everything very clearly so I could understand. I did not buy new eyeglasses at that time, I'm going to have to see if I can find a less expensive pair somewhere else.
Aug 12, 2023
Great office staff and beautiful office which makes the visit very pleasant..
Aug 11, 2023
Very friendly, takes the time to listen and explain. I saw Dr Webb who is awesome. The technician was kind and very knowledgeable. All the staff I met were really helpful and the eye glass people were great too. I highly recommend
Aug 11, 2023
Staff is very friendly and professional. Efficiently run office. Very clean and up to date equipment for ease and efficient evaluations.
Aug 11, 2023
Dr. Webb and her assistant were wonderful! Super friendly! Beautiful office space too!
Aug 10, 2023
ALL of the staff was amazing (friendly & very helpful) from checking in to final check out. Would highly recommend this Eyecare Center.
Aug 10, 2023
Dr Cook is a very good Eye Doctor. Very thorough. Very pleased with her examination. The whole staff at Vision Square Eyecare is a very good team.
Aug 8, 2023
Excellent eye care from Dr. Cook and associates. I was happy to be part of training for a young lady. B
Aug 8, 2023
Everyone was quite efficient and professional, yet personal. I was in and out within 30 minutes. Great job to the whole staff.
Aug 7, 2023
Love love love Dr. Burr. Our whole family sees her and she makes us feel at ease and like a long lost friend!
Aug 7, 2023
Always A+ rating from me. Well oiled machine!
Aug 5, 2023
Dr. Cook is such a good Dr. Always takes time to explain things.
Aug 5, 2023
I received excellent care from everyone, especially Dr. Burr.
Aug 4, 2023
First appointment at VSEC. State of the art facitilites. Friendly front desk, quick check-in. Technician Calli Deviancy was very friendly and efficient. Dr Burr provided a very thorough review of all tests, the health of my eyes, and things that she will watch in the future. Dr Burr also emphasized to call if I should encounter ANY difficulty with my vision. Dave in Optical was very helpful with my selection and ordering of glasses and sunglasses.
Aug 4, 2023
Absolutely awesome staff from front desk clerks to my Dr,Dr Burr.
Aug 3, 2023
Everyone at Vision Square is professional , Friendly and helpful. It is always a pleasure to go there.
Aug 3, 2023
Katrina and Dr. Stephenson were both professional, efficient, thorough and friendly. Dr. Stephenson took the time to listen to my concerns and offer recommendations.
Aug 3, 2023
Super professional and courteous!
Aug 3, 2023
Very concerned & caring staff. From intake to exit. Love the new facility too!
Aug 2, 2023
Dr Burr and Katrina Fowler superbly took care of me on this followup eye exam. Both listen well, are warm, and engaging people. The new Shallotte offices are A+.
Aug 2, 2023
I highly recommend Dr. Cooke and the staff at Vision Square. The technician conducting the scans was courteous, thorough, and quick. Dr. Cooke is fantastic. Minimal wait time for all services. No pressure to update glasses.
Aug 2, 2023
Beautiful new office State of the art equipment Dr. Cooke is kind and knowledgeable
Aug 1, 2023
Thorough, professional and kind!
Aug 1, 2023
The staff and provider at Vision Square Eyecare provided excellent customer service and clinical expertise.
Aug 1, 2023
Overall, great experience. The tech who I started with (sorry don't remember the name) made me feel quite comfortable. I was a bit surprised she was a trainee! The tech who assisted halfway thru my visit (Bree?) was very confident in her job and did well. The Doctor was very informative, with good suggestions. I like how he related me a bit to his Dad. Made me feel comfortable.
Aug 1, 2023
Excellent. Pretty much on time. Pre- exam was professional. Dr. Burr also excellent. Coming back for glasses this week.
Jul 31, 2023
I was really happy with my experience until it came to the exam. My dr said “well I can see you have cataracts”, and I said how? “Well I can’t adjust your visions and better the that”. And that was it!! Then tell my I can cornea dystrophy. Scared the crap out of me. She didn’t offer to tell me what that was so I had to ask. “Changes in your cornea that we can’t do anything about and neither can you!” Seriously!! I may be back to the practice but will NOT see her again. She needs to learn better “chair side manner” and respect for patients for knowledge or lack there of when you just drop medical terms or diagnosis without further discussion. Off in a rush to see the next patient!!
Jul 28, 2023
As a new patient, everyone I interacted with was friendly, knowledgeable and helpful.
Jul 28, 2023
All of the staff at Vision Square Eyecare in Shallotte are professional and extremely helpful. It's a pleasure going to the eye dr. there. Dr. Webb is patient, thoughtful and very helpful.
Jul 28, 2023
Fantastic folks. Super nice from the receptionist to the doctor to the folks fitting us for glasses. Great experience.
Jul 28, 2023
Dr. Hardy is a caring, compassionate doctor whom I have been 'seeing' for a while now. I have no complaints with her or her office staff. I appreciate everything they all do for me. Thank you.
Jul 28, 2023
I like seeing pictures of my eyes. Dr Webb always gives me an update on any changes in my eyes.
Jul 27, 2023
Great staff and facility.
Jul 27, 2023
Had to wait a little longer than usual during my last visit, but Everyone was kind and attentive and I really didn’t sit long. I love Dr. Burr! She is knowledgeable and pleasant, and very clear when she explains what she is doing and why.
Jul 26, 2023
very pleasant appt there and very professional.
Jul 26, 2023
Professional office, capable staff and my doctor is a pleasure to see.
Jul 26, 2023
I absolutely love Stephanie Hardy. She is very thorough and explains everything to you. Would recommend her to anyone.
Jul 26, 2023
Very pleasant and efficient!
Jul 26, 2023
Excellent eye care and pleasant experience.That's all that I can ask for from a doctor visit.
Jul 25, 2023
Always happy with the professionalism of the staff and the expertise and care by Dr. Cooke. The new office is very clean, bright and well equipped.
Jul 25, 2023
As always great treatment and wonderful people.
Jul 25, 2023
Excellent overall experience
Jul 25, 2023
I’ve been coming to this facility for years now and everyone is amazing. Dr. Cooke is so kind and thorough. I trust her and that to me is the most important aspect in a doctor/patient relationship.
Jul 24, 2023
Dr Burr was exceptionally helpful and very knowledgeable. Pleasant and helpful atmosphere.
Jul 24, 2023
Dr Burr was exceptionally helpful and very knowledgeable. Pleasant and helpful atmosphere.
Jul 24, 2023
Relaxing exam My eye exam was very relaxing and enjoyable. The doctor was very knowledgeable and explain things very clear.
Jul 24, 2023
Dr. Cooke is fantastic, professional and genuinely interested in doing the best for me and explaining it all so well. Thanks so much!
Jul 23, 2023
It was an excellent experience from calling to make appointment until paying for and adjusting my order. Everyone involved was friendly and efficient. I felt very well taken care of and definitely recommend.
Jul 21, 2023
Very professional people, caring and compassionate, listens to what you have to say
Jul 21, 2023
Dr. Hardy and all of the other staff were very professional and very helpful and courteous to me and my family and giving me direction on what I need to do next
Jul 20, 2023
Great people! Very efficient and courtious!!
Jul 20, 2023
having to change any medical provider can be daunting. You made it painless and really enjoyable. I am so glad I had to make this change because I learned more about my eyes than any other eye exam I've ever had. Dr. Cooke has friendly, kind, thorough and wonderfully informative.
Jul 20, 2023
I am well pleased with Vision Square Eyecare in Shallotte. Dr. Cook and all the staff are super nice. I would recommend them to anybody. Very professional and friendly.
Jul 20, 2023
Everyone was extremely patient and helpful from the technician to Dr. Hardy to the young women who helped me select new glasses and new sunglass frames.
Jul 20, 2023
The doctor was perfect, the nuse was perfect, they were friendly, caring , professional, knowlageble
Jul 20, 2023
Very, very satisfied. Dr Barr was through and explained procedures so that I could understand. Also the person that did the testing. She was wonderful. Yes, I would recommend Vision Care I am happy that I found your practice. May the Lord continue to bless you.
Jul 18, 2023
Thank you that I finally feel confident about my eye care! Dr Burr and all staff were amazing !!
Jul 17, 2023
Very friendly and knowledgeable staff, Halley was very professional and efficient during my exam, and Dr. Stephenson, OD is really great. He took the time to explain everything and answered all my questions. He is my Eye Doctor going forward. I really enjoyed my visit with everyone.
Jul 15, 2023
LOVE MY EYE DORTOR, DR. WEBB
Jul 14, 2023
Very friendly and always smiling treat you like family
Jul 14, 2023
A beautiful facility. my checkin was timely Haley handled all my pre check up material and was very professional. Dr. Stevenson was very informative in his explanation.
Jul 13, 2023
Everyone that I encountered in this office was fantastic! Dr. Moushoures made me feel like everything was going to be fine after three months of panic. I was so relieved that I actually cried on the way home! A million thank yous. Jill Cloutier
Jul 13, 2023
Wonderful visit with Dr Hardy. Explained everything in detail about cataract surgery.
Jul 13, 2023
Friendly, thorough eye exam, great personalities and fantastic selection of frames!
Jul 13, 2023
Everyone was so nice and friendly. My eye Dr. Was awesome.
Jul 13, 2023
Prompt service. Pleasant staff. A bit of a herding feeling as you shuttle from room to room and machine to machine. It creates a loss of personal attention - and please tell me the equipment is cleaned between uses because the individual who walked me around did not clean any piece of equipment used. Love Dr Cooke, but feel like I'm in a mega facility that has lost a good bit of put the customer first attitude. Received the ConnectEHR Patient Portal email but have no way to log in as I have no idea what my Patient Portal ID is so I can't create a log in, hence this is a useless tool.
Jul 13, 2023
We had an appointment at 430pm on July 11th. Got a phone call twice wanting to know if we be interested in coming in at 4pm on the same day. I said yes so we was on way. Did our thing at the desk and waited a few minutes in the lobby then went room and waited 20 minutes in the room before Dr came in to see us. She was very professional, polite, attentive to what needs to be done. Then suggested that my son needs glasses to help with his right eye. So we went to pick out a pair and the nurse that tended to us was very polite, professional and attentive.
Jul 13, 2023
Dr Cook was just wonderful: very welcoming, very thorough, understanding of the particular problem I have with my R eye, and easy to talk with! Hope to keep,her as my regular optometrist! The gall (unfortunately forgot her name - young, brunette gal- who fitted and help me choose eye glass frame was great- very patient in helping me find the correct frame,fitting it, etc. I’m very glad to have found Vision Square as my professional place for eye care needs.
Jul 13, 2023
Wonderful appointment. The facility is beautiful. The front desk staff is professional and accommodating. My time with the Preliminary Tech was efficient and pleasant. Dr Burr was excellent.
Jul 12, 2023
Appointment was pretty much on time! Everyone pleasant and friendly.
Jul 12, 2023
Great staff and huge glasses selection...
Jul 12, 2023
I loved talking to Hailey. She knew all the procedures and was very friendly. Dr. Burr was helpful, and I enjoyed hearing her evaluation.
Jul 10, 2023
Dr. Hardy took me as an emergency appointment. She was wonderful. She determined I had an acute arthritis attack in my eyes and prescribed drop steroids. I hope to feel better soon after a month of steroid treatment. Thank you.
Jul 8, 2023
I visited Dr. Hardy in the beautiful new Shallotte office. She gave me a thorough eye exam and offered suggestions for my questions. When I complained about my lenses in my glasses being hazy, she checked them and told me they are scratched and under warranty. How great is that?! Dr Hardy has been taking care of my eyes for 7 years. I think she is great.
Jul 7, 2023
Dr. Hardy is excellent! Very friendly and easy to talk to. I look forward to my appointments! The staff that did the preliminary testing are friendly, polite, and efficient. The staff in the eyeglass showroom is very helpful and I am anxiously awaiting my new glasses!
Jul 7, 2023
Beautiful building, wonderful staff and Amazing doctors.
Jul 7, 2023
Very pleased with completeness of exam, friendliness of staff
Jul 6, 2023
First class process. All personnel were very prepared and pleasant. Been a patient here for nearly two decades and the service has always been excellent.
Jul 4, 2023
I had a great experience 😃 The Shallotte office was able to see me without previously being on their schedule 👍 The doctor I saw was very thorough, kind and explained all concerns 🙂 The staff was also friendly and helpful. Thank you all very much 🤗
Jul 4, 2023
Great Service and Dr. Cooke was amazing. So glad they fit me in for an emergency visit will recommend to everyone .
Jul 4, 2023
This was the most professional and thorough exam I’ve ever had. I’ve been wearing glasses since 16.
Jul 3, 2023
Very pleased with Dr Webb
Jun 30, 2023
Dr. Smith was very helpful answering my questions in language I could understand. He seems to have a way of putting patients at ease.
Jun 30, 2023
Great, professional staff who thoroughly explained each step of the exam. Billing and the Optical Shop staff were very attentive as well. LOVE the new offices!!
Jun 29, 2023
Absolutely the most amazing optometrist office I have ever had the pleasure to walk into. From the superb technicians with how thorough they are, to the fantastic doctors with their care. 12 of 10.
Jun 28, 2023
Everyone was so nice. Love Dr Cooke. Was so prompt.
Jun 28, 2023
After trying one place they said they couldn’t see me until February, we went here, got seen right away, and I had replacement pair of glasses with an hour! Great service from the front desk all the way through when I picked up my glasses. If the ocean eats your glasses on vacation check these guys out!
Jun 28, 2023
Enjoyed my whole visit from check-in to seeing the doctor to chech-out. My doctor was amazing and very friendly and knowledgeable.
Jun 27, 2023
Always grateful to have my eyes checked & I know I will receive clear understanding of the health of my eyes. A calming & supportive environment.
Jun 27, 2023
*****What a great experience you all make us feel like we are part of the family
Jun 27, 2023
Dr Smith was great. He taught me things that I had never understood.
Jun 26, 2023
Excellent communication very pleased with all personnel
Jun 24, 2023
The staff was wonderful at first, but the reading and distance viewing glasses they gave me were very wrong and blurred my vision so badly they were useless. Next to my shock I was lied to and told by the staff person that my glasses blurring my vision must because of my early macular degeneration and early cataracs and that was all they could do for me. No refund. I left the store depressed and went immediately to my previous eye doctor inside Walmart in Shallotte. Luckily she saw me immediately, did the machine eye exam, put a temporary adjustible metal glasses on me and I could see perfectly close and distance. I returned immediately to "Vision Square Eyecare" with my other Doctor's new prescription, waited another week or two, & the new glasses with my other Walmart eye doctor's prescription, were now perfect and I was not charged for those 2 glasses. However I did have to pay for Vision Square's other fees. I will never ever us Vision Square again and will warn my friends. The person doing the eye exam obviously rushed it and made a wrong prescription. The person who handed me my first glasses lied to me. Horrible experience.
Jun 23, 2023
I was very upset,I had an appointment for Thurs. June 22nd at 8:30 called on Wed. and they didn't have me down, last year the same thing happened to me, I make the appointments a year ahead of time, thank you to Dr. Stephanie Hardy for seeing me on Wed. hope that it don't happen next year, I've been coming to Vision Square for 25 years!!
Jun 22, 2023
always pleasant and helpful
Jun 22, 2023
Dr. Cooke and staff are always 100%. They’re through, fast, and professional.
Jun 22, 2023
Thorough, thorough, thorough. Personal and friendly.
Jun 22, 2023
As always a very professional appointment.
Jun 21, 2023
My family was able to schedule all 3 of us on the same day. It was quickly and thorough. Staff is friendly and the building is beautiful!
Jun 21, 2023
Very efficient and thorough exam by Dr Stephenson. Practice has all the latest tech needed. Everyone was friendly
Jun 20, 2023
Dr was great. Informative. Good suggestions
Jun 19, 2023
beautiful office, friendly staff, highly recommend
Jun 19, 2023
I am very pleased with Dr. Stephanie and the caring team at Vision Square. I am always treated with care and compassion and professionalism. Thank you so much.
Jun 19, 2023
I have always been very pleased of the way I was treated at Vision Suare Eye care over the years. Dr. Moshoures and his staff and presently Dr. Webb have been very thorough with my eye exams especially of late. Thanks Joe Fioravanti
Jun 18, 2023
Very professional and through
Jun 17, 2023
Everyone was extremely helpful and accomodating.
Jun 16, 2023
Appointment with Doctor Cooke was very positive.
Jun 14, 2023
Courteous, professional and just plain nice from start to finish.
Jun 13, 2023
I had a wonderful initial visit with you all. The staff were very welcoming and helpful. Dr. Smith was very friendly upon our first meeting and very thorough with his care. I’m very impressed with Vision Square Eyecare!
Jun 13, 2023
Very thorough, but expensive.
Jun 13, 2023
A great experience from start to finish! Appointment was easy to schedule. Very patient and friendly on the phone. My Mom is in a wheelchair chair and a very nice gentleman got up from desk and opened the doors for us. The staff on reception desk were all very respectful and made us feel welcome. The tech performed the tests in a very pleasant, fast, and caring manner. Dr. Webb is fantastic! Very friendly,knowledgeable, and took the time to answer our questions and clarify any concerns. Explained the next steps of my Moms care and offered encouragement and support through her eye care process. Definitely recommend!
Jun 10, 2023
Staff was awesome, friendly, polite, and caring. Minimal wait time and Doctor was very friendly and explained everything throughly. Great service
Jun 8, 2023
I had a very good visit with Dr. Smith. He was friendly and very informative. He was very thorough. Megan fit me for new glasses and she was very nice and helpful as well. I did use the gps to get to your office and I arrived late because it was your old address. When you’re confirming an appointment your staff should let that person know that there is an address change to avoid this hassle. This is why I gave 4 stars instead of 5. I was a little alarmed at the price of my glasses did not buy the most expensive pair. Otherwise I thought the office was very well managed and very clean.
Jun 8, 2023
Facility and staff were excellent, but I waited 30 minutes for the doctor to see me after my preliminary visit with the assistant.
Jun 8, 2023
Love Dr. Cooke and the practice. Just wish a 12:00 appointment was closer to 12:00 than 12:30. Otherwise no complaints.
Jun 7, 2023
Enjoyed seeing everyone Dawn proudly escorted me to see my old friends and new ones Two that I did miss was Dr.Chris and Meleta and others.
Jun 7, 2023
Everyone was very friendly and caring as well as professional.
Jun 7, 2023
It is a breath of fresh Air , to realize and experience such GREAT customer service and attention to detail , we just moved here literally 5 days ago and your business got me in and took great care of me. Keep up the phenomenal work , Doctor Burr is unbelievable as is Meghan and the intake personnel as well ..... You have a two customers for ever !!!! as my wife will be making an appointment soon as well. Kevin Coulombe
Jun 7, 2023
Great service, friendly staff. Wish all Doctor appointments went as well as this one.
Jun 6, 2023
Very nice and helpful people in entire office.
Jun 6, 2023
Great job clean curtious. Efficient !
Jun 6, 2023
The staff and doctors at Vision Square Eye Care are always professional, competent and efficient. My husband and I always receive excellent eye care from everyone - at any office. All medical offices could learn from this practice. Everything is run efficiently and competently.
Jun 6, 2023
My visit with Dr. Corey was great. She is knowledgeable, professional and extremely personable.
Jun 5, 2023
Being my first visit at Vision Square any better. My interaction with the team was courteous, professional and made me feel right at home. Dr. Burr was absolutely fantastic and I look forward to being her patient moving forward!
Jun 5, 2023
Everything perfect. Much more on time than in the past.
Jun 1, 2023
Always a pleasure to see the team of workers in your office
Jun 1, 2023
Everyone was attentive, polite, professional
May 31, 2023
All went well with this appointment.
May 29, 2023
Met for first time Dr Hardy for appt at new location...Wait time was very short which was appreciated. She was very polite and professional. Glad to have her as my new optometrist..
May 26, 2023
The staff was very attentive and nice.
May 25, 2023
Everyone was kind and helpful at my visit. Dr Smith was personable and informative about my eye infection. He was available when medication was difficult to find!
May 25, 2023
Dr. Stephenson correctly identified a serious medical condition that my husband had experienced and we were not aware. We went to the ER straight from his office. So grateful for his thorough and knowledgeable approach. Thank you!
May 25, 2023
Dr. Stephenson and his staff were great to work with
May 25, 2023
Staff were friendly and explained every step of the exam and selection of eye glasses.
May 24, 2023
I enjoyed my visit - the new office is beautiful. As always, very friendly, efficient staff.
May 24, 2023
Everyone is cheerful, helpful, and our appointments are relatively punctual
May 24, 2023
As always my appointment was right on time (me t0). Everyone was nice and very helpful. I think you have created a place of very cordial atmosphere. Great job on the new facilities.
May 24, 2023
I absolutely love Dr. Moshoures and his staff at Vision Square. Dr. Cooke has been taking care of myself and my family for year’s now. I would definitely recommend Vision Square to anyone that wants to best care from very caring doctors.
May 24, 2023
My husband and I were so impressed! Absolutely the most thorough eye exam we’ve ever had. This practice has the most up to date equipment. Brand new office and equipment and more types of eye exams than we’ve ever had. We did not have to wait for the appointment once we arrived. We were immediately taken in for the eye testing. And didn’t have to wait for the doctor. Very nice!
May 24, 2023
Everyone I met, provided great support. I enjoyed the appointment and I am looking forward to the glasses I ordered.
May 23, 2023
Vision Square Eyecare was very impressive! I called with an eye issue figuring it would be a few days before I could be seen. They got me in that day. Everyone from the front desk person, the assistant and the doctor were very pleasant and professional. They answered my questions and I didn’t feel rushed at all. Exceptional service -5 stars!
May 23, 2023
Dr. Cory Bush is awesome. She is extremely knowledgeable, friendly, courteous, and helpful. This is one of the best doctor visits I have ever had. Everyone at Vision Square was very professional and friendly.
May 23, 2023
Dr Cooke was very good. Explained what was wrong with my eye. I’d recommend her.
May 22, 2023
Really good care and attention to my questions
May 22, 2023
Dr Cooke is the best. I have total confidence in her and she is a pleasure to have for my eye care.
May 22, 2023
I usually go to Southport office but this time I went to Shallotte to see the same doctor (S. Hardy) who was treating me for pinkeye and I wanted to see her sooner than I could get an appointment with her in Southport. This was a followup appointment to see progress made. Appointment took longer than I expected. I probably waited 45 minutes including time spent with girls checking eye pressure and reading letters. New office is very very nice.
May 20, 2023
This was our first visit here after moving to the area. We came on a recommendation from a neighbor of ours who told us how Dr. Webb took lots of time with them and they were very impressed with her. My experience with the doctor was good. The technician asked lots of questions and I was able to answer most of them. I brought my glasses with me along with a copy of my previous years prescription for glasses and contacts but did not know I needed to bring in my contacts as I didn’t wear them that day. After the exam I was taken to the optical area to discuss glasses as Dr. Webb said my vision had changed slightly. I was quoted over 500 just for lenses using my same frames. I will have to go somewhere else for the optical part. Then at checkout another tech quickly handed me a bill for 190 for a contact lens fitting which I don’t think even included contacts. I do have a concern that if either the glasses or contacts are not quite right I will lose my 190. And I am not clear that if I do purchase from vision square and the prescription is not correct how will it be made right. I just have more questions than I was given answers. My husband and I left feeling very frustrated and not as satisfied as I would like to have been. Just fyi we have both gone to our previous eye doctor for over 30 years and he knew my eyes inside and out and never failed to make sure I was completely satisfied and always asked if I had any questions for him. I didn’t get that feeling here.
May 20, 2023
I was having somewhat of an emergency and everyone was so kind and understanding. I was seen as soon as possible. This was my first time in the new office. It is really nice. I have been going to Calabash but like this location better.
May 19, 2023
I like you guys way better than my previous eye care place!
May 19, 2023
All personal at your facility, from the front desk staff ,to Dr. Webb displayed the upmost professionalism, and respect, thank you.
May 19, 2023
No matter which location I go to everyone is professional, knowledgeable and very pleasant to work with. Dr Burr always explains the tests that are performed and makes sure I understand the condition of my eye health. Highly recommend this practice.
May 19, 2023
Dr Cook was Wonderful!! All the other employees I encountered were efficient and very nice. Jesse L Weaver
May 19, 2023
First eye appointment in about 30 years and it couldn’t have been better. The young lady that did the first part of the check up was great and very professional. The main Doctor was also great. The appointment was very informative and helpful
May 19, 2023
The eye exam was thorough and the facility was very clean.
May 18, 2023
Easy check-in, knowledgeable about insurance plans and options. On time appointment, everything was explained to me in non-technical terms and Dr. Hardy spent as much time with me as I needed. I did not feel rushed. I visited the Shalotte office which was very clean and modern.
May 18, 2023
Everyone were so nice. My wife and I love coming to see Dr. Cook
May 17, 2023
My appointment was excellent, Very professional.. I was guided seamlessly through the entire experience from beginning to end. The system that they have in place is working perfectly and if followed every time will keep me and anyone who goes there a lifelong customer.
May 16, 2023
Love Dr. Cooke. Great experience as always.
May 15, 2023
Great experience, very detailed exam
May 13, 2023
Everything was great with the exception of the frigid room #8.
May 12, 2023
Dr. Hardy is always a pleasure to be around and always very helpful. She is very knowledgeable in her field.
May 12, 2023
5 stars all the way. Such a professional office. Everyone is friendly and listens.
May 10, 2023
Great staff. Had an excellent all around visit.
May 9, 2023
All hands were extremely courteous, displayed exceptional knowledge and professionalism. Overall appointment, however, lasted almost 75 minutes, as there was quite a bit of time sitting in between stations.
May 9, 2023
Dr Burr is great and the staff are friendly and helpful, but the wait-time could use a little polishing. New Shallotte facility is very attractive and ample parking is greatly appreciated. I do miss the gators….
May 8, 2023
Definitely 5 Stars in all categories! Entire operation runs like clockwork! Dr.Burr is terrific. She is very thorough and takes all the time necessary to explain issues and suggests various treatment alternatives. A terrific doctor in all aspects.
May 8, 2023
I am so grateful for the service this facilty provides. Everyone is pleasant and professional in their duties.
May 8, 2023
Wonderful staff and great facility.
May 6, 2023
I love the team and my doctor Dr Burr is the best!
May 5, 2023
Most professional. Beautiful office. Clerical personnel very friendly and accommodating. Equipment for exam outstanding.
May 4, 2023
Very polite and nice employees
May 4, 2023
I absolutely had the best experience and genuinely feel that my eye health is in excellent hands at Vision Square Eyecare of Shallotte!!
May 3, 2023
I felt rushed my entire visit and did not get my questions answered. I was very disappointed and will probably not return. I spoke to a friend and he sad that he also was done and has started going to an Optometrist in Southport. Beautiful facility—poor customer service planning.
May 3, 2023
From the time my wife and I arrived for our appointments to the time we checked out it was all a professional experience.
May 3, 2023
Wonderful experience. Staff was friendly and nice.
May 3, 2023
coming to your offices for my first time, I was blown away by the beauty of the facility, but most of all the staff was something to comment on too, they were all great, friendly, very knowledgeable in their field. it was truly a great experience. It was one of the best eye exams, I have ever had. and I thanked each one for their role in my experience.
May 3, 2023
The entire team at Vision Square Eyecare in Shallotte is friendly, knowledgeable and professional. I actually enjoyed my appointment.
May 3, 2023
Timely service and the staff are very helpful and friendly.
May 1, 2023
The staff and doctor are courteous and professional and always ready to address any issues or concerns you may have.
Apr 29, 2023
I was recently seen at the new Shallotte Vision Square Office by Dr Cooke. I am grateful for her excellent care; the kindness and professionalism of the support staff is much appreciated.
Apr 28, 2023
Very friendly and knowledgeable staff
Apr 28, 2023
Everyone was very pleasant. I did not have to wait long and the MD was very thorough.
Apr 28, 2023
Everyone was so nice and professional. No rushing, very through check up. Thank all of you.
Apr 28, 2023
Doctor and staff are great and personable.
Apr 27, 2023
Everyone in the office was friendly, made me feel my care was important, was patient with my questions.
Apr 26, 2023
Service prompt, friendly, courteous and professional
Apr 26, 2023
Very courteous and professional. Waiting on referral.
Apr 26, 2023
Very Friendly Staff, and extremely nice facility. Very informative with the patients in mind, Thanks.
Apr 26, 2023
I love Dr. Smith and everyone was highly efficient and very professional.
Apr 25, 2023
Best eye care ever. They take great care of my eyes and the staff is awesome 😎
Apr 25, 2023
The staff is friendly and helpful. Dr. Cooke is always upbeat and explains everything in layman's terms.
Apr 25, 2023
I just love Dr.Cook.She is thorough and caring.Her tech,and I'm sorry i can't remember her name,was very professional and friendly.Dr.Cook alleviated my fear that something draastic was going on with my vision.( my mom had macular degeneration and was blind).All the staff was great from check-in to check- out.AND the new office is just beautiful!
Apr 21, 2023
Very friendly staff. Took their time when helping you whether it was the eye examine or looking for frames. Very pleasant to work with.
Apr 20, 2023
Great place. I was in and out in just about an hour. The staff was all very nice and knowledgeable. I did not have to wait around long and the facility is very nice, clean, and updated. It was the best eye care place I have been to.
Apr 19, 2023
Fast, efficient and professional
Apr 19, 2023
Professional and efficient
Apr 19, 2023
Waited an unusually long time for doctor to get to me. I was relatively sure I was meeting her for the very first time!!
Apr 19, 2023
All staff treated me on a timely professional basis. While my eyes still need some further help I hope that we are making progress. Marvin L. Eisenstein
Apr 19, 2023
Really enjoyed Herb Smith
Apr 19, 2023
Very efficient, in-processing, because I don' like paperwork upon checking in, yet this was simple. The movement thru the steps to check my eyes was very good, without much wait time to see the doctor.
Apr 18, 2023
Was very satisfied with the care I received.
Apr 18, 2023
Staff & Dr were prompt & professional! Learned more from Dr regarding my eyes than I ever have! Impressed!!
Apr 17, 2023
My wife and I were very satisfied with Vision Care, staff and the facility. Staff are always friendly, professional and accommodating. Dr. WEBB is our optometrist are she does an excellent job.
Apr 17, 2023
Dr. Stephenson was very clear about my diagnoses. The staff were all courteous and professional.
Apr 16, 2023
Always nice and efficient!
Apr 14, 2023
She was very interested in finding out what was happening to me and took the time to listen. I believe she found out what was going on and I appreciate her detail to attention. I think the staff is very nice and accommodating and even for a short notice client. Thank you for helping me out I really appreciate it.
Apr 13, 2023
Very prompt service, no long wait, very inviting modern office with friendly staff. Thorough exam with all questions answered and procedures explained.
Apr 13, 2023
Very little waiting time and Dr. Cooke was great as always!!
Apr 12, 2023
Every part of the process was a pleasure.
Apr 12, 2023
All of the staff is excellent. Dr Burr takes the time to listen and answer questions. Great place.
Apr 12, 2023
Friendly, appreciative staff and doctors.
Apr 12, 2023
Been going for years. Everyone is always super friendly and professional. Highly recommend 👌
Apr 11, 2023
My experience at Vision Eyecare in Shallotte was excellent. The staff are helpful, friendly and efficient. Dr. Elizabeth Cooke is professional as well as very personable.
Apr 11, 2023
Great experience staff friendly and professional
Apr 11, 2023
Very good professionally but did not make eye contact until he sat down. Did a great job of explaining everything medically.
Apr 11, 2023
Need to cut down time in exam room waiting for Dr. I’m not sure but was close to 25 minutes .Unacceptable!
Apr 9, 2023
Excellent care by Dr Hardy
Apr 8, 2023
Very. Attentive and friendly staff. Hardly any waiting time. I've been seeing Dr. Hardy foe years; she's great!
Apr 7, 2023
It would have been somewhat better had I seen Chris. We go back a long way. I don't have anything against Dr. Burr. She was very thorough and pleasant to be with.
Apr 7, 2023
Great location and building. Everything and everyone from Bonnie through Dr. Hardy did a wonderful job. Open, welcoming and professional. The Vision tech who did my intake was very through and professional. Nice job.
Apr 7, 2023
I haven’t been pleased with Vision Square since Dr Delaurier left. I saw Dr Burr and I didn’t feel like she had sufficient experience. I saw Dr Webb this time. She was fine but she probably spent 5 minutes with me. For the $200 I was charged, I didn’t feel as if it was worth it since most of the time was spent with other staff.
Apr 7, 2023
Beautiful facilty; Friendly staff; My doctor (Debra Webb) was awesome. She took her time with me to make sure I was fully and properly evaluated. The staff helped me make smart eyewear and contact lens choices too…thank you
Apr 7, 2023
Dr. Cooke was very prompt and thorough! I was very pleased with my visit. Love the new office!
Apr 7, 2023
I was very pleased with the short wait time, all the new equipment, the technician's knowledge of that equipment, and the ease of testing.
Apr 7, 2023
Every phase of my visit was excellent: the checkin, the work up leading to the doctor’s exam, the doctor himself and the checkout was handled professionally and cordially. The young lady the gathered my information was very thorough and the doctor took the time to explain diabetic eyes and the indicators for total health. Thanks to all involved.
Apr 6, 2023
Dr. Hardy is amazing! Thorough, listens intently, really cares! Y'all are blessed she brings her expertise and skills to your practice! Staff is kind, professional and efficient. Office is clean and beautifully appointed.
Apr 6, 2023
Dr Webb was awesome. She answered all my questions & explained everything thoroughly…..she referred me to a doc in Wilmington for a sisk on the bottom of my eyelid & said your office would call & make the referral….I still haven’t heard anything back from the referral. If you could give me the contact # for the Wilmington office & the doctor’s name I will call them myself. Thanks!
Apr 6, 2023
The only negative was I had a 4:30 pm appt. Dr. Burr saw me 30-35 minutes after all my work-up was completed. Otherwise, Dr Burr spent time with me and answered all my questions. The office was clean and all the staff were nice and friendly. I will be back next year.
Apr 6, 2023
Absolutely love Dr Chris. So professional and kind. Takes her time and answers all questions. Staff also are very kind. Very knowledgeable regarding insurance and that is most helpful!!
Apr 5, 2023
All the staff were friendly and positive. They made sure that I was comfortable and understood the various parts of the visit. From the check in two, the assistant to the actual eye doctor appointment went smooth. Everyone was courteous and knowledgeable and sharing of information.
Apr 4, 2023
Nice experience, very professional, great service
Apr 4, 2023
I was very pleased with my visit at Vision Square Eyecare in Shallotte. The staff seemed very efficient and kind. I was taken back about being asked for "pictures" of the back of my eye and instead of being explained the difference. I was immediately asked to sign and ABN. Fortunately for me, I know what an ABN is. The doctor was very pleasant and actually took time to answer questions and explain. I will definitely be back and refer family and friends.
Apr 4, 2023
Waited 30 mins for Dr to come to the room. Didn't get out til after 1 for a 12:00 appt.
Apr 4, 2023
Good service. Excellent explanations. Felt very confident of the care.
Apr 4, 2023
Very pleased the way Dr Moshoures took time to explain my condition . Excellent doctor, caring and focused . The office staff is very friendly and professional.
Apr 3, 2023
Staff and doctor we friendly and courteous. All performed their jobs very well. My opinion is my visit was a very positive experience.
Apr 3, 2023
Great place! Very thorough!
Mar 31, 2023
I appreciate the professionalism shown at my visit yesterday. Everyone was very professional and courteous. Plus, my new contact presciption has changed my view on thing a lot! I can see better than ever. Great job.
Mar 30, 2023
Dr Hardy is so kind and caring. All the staff there is so sweet, understanding and patient
Mar 30, 2023
Great staff, beginning at the reception area, nurse and to the Doctor :)
Mar 29, 2023
Adheres to schedule and friendly staff..
Mar 29, 2023
Your office is most relaxing. I really appreciate the extra care and information given to me before I saw Dr.Webb. She then explained what she was looking for. And explained my issues. I trust her implicitly. She saved me from bad advice from another Dr. keeping me from having cataract surgery I do not need at this time. She also referred me to one to correct my problem as well as new glasses prescription. Thank you Dr. Webb.
Mar 29, 2023
I have a follow up question and cannot get through your keyboard operator. Can some one call me. Thank you, Phil Tripp 910 620 8282
Mar 29, 2023
I was leery coming in because my annual appointment was never made but everyone from Dr. Webb to the receptionist (Julie?) and technician (young gentleman) and optician were great and followed up to the max.
Mar 29, 2023
Quick complete annual exam. Did not wait more than 10 minutes.
Mar 28, 2023
Dr Stevens was very good. He was attentive to my problem and had answered all my questions.
Mar 28, 2023
Dr. Smith was patient and reassuring.
Mar 28, 2023
Very professional and courteous. Spent time listening and providing feedback.
Mar 28, 2023
Felt rushed with Dr and never felt that way before I'm still loyal
Mar 28, 2023
This was my first time here as a patient and I will definitely be back! Everyone was very friendly and helpful, and the office is very nice and comfortable. Just a good experience all around.
Mar 24, 2023
Everyone was professional and very pleasant. After filling the insurance paperwork work, then the preliminary eye exams and X-ray of the eyes, I was sent to a room to wait for Dr Burr. Dr Burr is a very professional and knowledgeable Dr, I’d see her again. My complaint is that I waited to be seen by 35 almost 40 minutes, she said she was busy with patients. I got there at 3:35 (my appointment was at 4:00) and left the building at 5:15. Is this a normal wait time for patients to wait?
Mar 24, 2023
Experience was awesome! All staff were very professional and so kind.
Mar 23, 2023
Dr Stevenson was great in explaining what they were looking at and what it meant since I haven't had an eye exam in 40 years. The assistants with all data gathering and testing were very helpful as well. I felt very comfortable with the visit and a very pleasant experience.
Mar 23, 2023
The customer care was excellent
Mar 23, 2023
Yesterday I had my annual exam with Dr. Cook. The pre-screen work with Nick and the eye exam where all very professional and efficient with good dialogue on my eye concerns. Scheduling and timing was perfect. The new facility is impressive and equipment is state of the art.
Mar 23, 2023
The people were friendly , smiling and professional. I had a very short wait and was treated very well.
Mar 22, 2023
The people at Vision Square are helpful, knowledgeable and friendly. I enjoy going there and know they will give me the proper help and information.
Mar 22, 2023
Dr Cooke and her staff are attentive, caring and competent!
Mar 22, 2023
Every employee, including Dr. Burr were so kind, gentle and professional. I will definitely be coming back. Also, the office was extremely clean.
Mar 22, 2023
Friendly and professional organization
Mar 22, 2023
5 star All staff members were helpful and knowledgeable.
Mar 22, 2023
From the phone call to make the appointment to the check out to leave, the staff was professional and so very nice!
Mar 21, 2023
I was very impressed with all the staff, and my whole experience. Everyone from the front office staff , the testing staff, doctor, and eyeglass staff were very professional and helpful . Thank you .
Mar 21, 2023
Love the new facility! Staff friendly and professional!
Mar 20, 2023
Kind and professional. Did not have to wait long at all.
Mar 20, 2023
Appointment wasn’t given when I left on Nov. 2022,. I’m glad I thought of it in Feb & got an appointment in Shallotte VS Calabash ( where I usually go) .w Dr Webb! Although I almost had to get another date & time as I was called the day before that Dr Webb needed to move up her schedule that day. I made sure I got an appointment for next yr when I left!
Mar 17, 2023
Love the new office! All the staff and Dr. Hardy so friendly and proficient. Feel very comfortable putting my eyes in their hands.
Mar 16, 2023
Excellent facility. The personnel are friendly throughout. The exam was very thorough and the information gathered was clearly explained to me by the Dr.
Mar 16, 2023
Everyone was courteous and professional
Mar 15, 2023
Everyone was professional and kind
Mar 15, 2023
Excellent and responsive staff !!
Mar 15, 2023
My first time here. The staff and Dr. Stevenson were awesome! Very efficient and professional.
Mar 14, 2023
Very professional staff. Dr. Stephenson was great
Mar 14, 2023
I appreciate Dr. Stevenson during my annual visit. He helped me make a decision concerning Cataract surgery. He was able to go through the pros and cons with me. This was helpful in making my decision. I also appreciate that he will be handling my postop.
Mar 12, 2023
The office got me in in one day for a non emergency problem. Dr. Hardy and Diane were awesome. Very professional, knowledgeable and upbeat! What a pleasure to have such a wonderful set of eye doctors in the area. Thank you!
Mar 10, 2023
The office is absolutely gorgeous, Carly was very sweet and did a professional job with the eye scan and eye test, Dr. Webb was helpful and explained the results clearly. A very good experience.
Mar 10, 2023
The Shallotte location is sparkling clean and staffed by the best in the business. Dr Burr is fantastic. I called to have my medical records transferred from Virginia and low and behold, the owner, Dr Moshoures answered the phone himself. He called my old optometrist and had the records transferred. Talk about hands on service! I felt like “family.” Highly recommended.
Mar 10, 2023
The staff were all very friendly, helpful and knowledgeable. The tech performing all of the intake tests was great, good personality & knew her job. The optometrist was very thorough. Great experience.
Mar 10, 2023
Awesome facility with an incredibly kind and knowledgeable staff.
Mar 9, 2023
Dr Burr and your staff are wonderful. I went to the Shallotte office suffering from styes in both of my eyes. From getting an appointment quickly to being treated by your staff there I was very appreciative. Dr Burr explained what a stye is and gave me detailed instructions on how to treat it. Everyone was more than kind. I also received a call this morning making sure I understood the instructions. I will surely recommend your practice and especially Dr Burr.
Mar 8, 2023
Great annual eye exam with Dr. Burr. She is terrific! The whole staff is friendly and pleasant. Plus your new Shallotte office is beautiful.
Mar 8, 2023
They are always professional and friendly there! :)
Mar 8, 2023
Beautiful office and facilities
Mar 8, 2023
Eye exam alone was hour and a half. It seemed the whole process could have been completed in a more timely manner.
Mar 7, 2023
Each person I saw was on time and professional
Mar 7, 2023
Everyone works efficiently and are so very friendly & personable
Mar 7, 2023
The facilities were clean and the equipment state of the art. The staff greeted me with friendly and welcoming words. The technician was knowledgeable and friendly. The optometrist was professional and explained the procedures and outcomes such that I could understand what my status was. The eye glass area contained an adequate selection of frames. The assistant was knowledgeable and helpful and explained all my options for purchasing frames with the prescription given to me. Checkout was easy. I felt that the whole operation was well planned and my walking thru the steps from one segment to the next flowed smoothly. A class act.
Mar 6, 2023
I always enjoy visiting with Dr. Hardy. Your offices are beautiful and clean.
Mar 3, 2023
Very friendly, professional, and knowledgeable. I also enjoy your new facility.
Mar 3, 2023
Polite and professional staff in a very clean facility.
Mar 3, 2023
I had a good experience except it took longer than I expected but it all worked out fine. Staff very friendly and helpful.
Mar 1, 2023
As always the exam was completed in a timely and professional manner. Dr. Burr was as always , very cordial with a refreshing sense of humor. My pictures were clearly explained to me and appropriate measures to be taken
Mar 1, 2023
Excellent care and service, staff and doctor was attentive, knowledgeable and very caring. Highly recommend!
Mar 1, 2023
Love, love, love my new doctor and your kind caring staff! Highly recommend and will definitely be back.
Mar 1, 2023
Wonderful staff. They go over and above the norm to help you. If you need glasses and a diabetic eye exam or for a person with out a need except for glasses and or contact.
Feb 27, 2023
Beautiful office. Staff very friendly and Professional. Dr Herb Smith was very thorough, professional and he explained everything. Optical staff very helpful and friendly.
Feb 27, 2023
I have been using Vision Square Eye Care about 7 years. They have helped me through cornea transplants in both eyes and cataract surgery in both eyes. The Dr’s are great and I feel I get a thorough checkup every year.
Feb 27, 2023
Everyone was terrific and helpful. No waiting for appointment or getting assistance to pick new frames!
Feb 27, 2023
I always took going to the eye doctor for granted. I am aging however and my vision changed this year. Little things that Dr. Burr explained well and put me at ease about.
Feb 25, 2023
My wife and I recently moved to Brunswick County and were looking for a good eye doctor. A friend from church recommended Vision Square Eye Care and specifically Dr. Cook. I must say that the whole experience from the time I arrived until I left was truly amazing! The entire staff was very professional, super friendly and courteous. My technician, Nick was excellent and he explained every test to me. Dr. Cook was awesome! She was very professional, very personable, explained everything to me and had great bedside manner! I am so thankful that my friend recommended Vision Square Eye Care. I would HIGHLY recommend Vision Square Eye Care for anyone who is new to the area and looking for an Eye Doctor.
Feb 25, 2023
The best I have ever been too!!!
Feb 24, 2023
Everything went smoothly as I had hoped as a new patient. Dr. Hardy was thorough and answered my questions. Glad to have good new eye doctor!
Feb 24, 2023
Everyone is so friendly and treats you well and I always feel like Im in good hands
Feb 23, 2023
Very pleased with the staff and the new building. Always a pleasure to see Dr. Hardy
Feb 23, 2023
Love Dr Cook! She’s extremely thorough and explains everything! Always smiling and really cares about her patients - BEST EYE DOCTOR I HAVE EVER JAD and I used to go to University of Penn in Philly!!!
Feb 23, 2023
Everybody was very nice & helpful
Feb 23, 2023
Everyone was so nice from check in to check out. Very informative and stayed in contact with me concerning my referral to a specialist.
Feb 23, 2023
Very Professional Staff in a brand new modern facility that offers full service eye care.
Feb 23, 2023
Very professional and welcoming environment. Dr. Webb is excellent. She is very knowledable, spends time to explain things and has a great "bedside manner". The support staff is exceptional. I highly recommend this practice.
Feb 22, 2023
Very good experience. Dr Burr and her staff were very attentive, and thorough as usual, and handled my concerns promptly, They explained everything in great detail. Only hiccup was with the pharmacy at Harris Teeter in Leland. They only had one prescription showing as called in instead of two needed. Not sure what, or how that happened, but the vision Square staff were very helpful correcting everything. Overall I am very pleased with Dr Burr, and Vision Square.
Feb 22, 2023
Appointment went quicker than in the past. New place is lovely. Everyone was professionally and polite. Young lady helping me pick out new frames was very helpful and did not rush me. She made great suggestions.
Feb 22, 2023
The staff were very professional and Dr Burr is extraordinary! So knowledgeable and listened attentively to my concerns and put me at ease upon leaving the office.
Feb 22, 2023
Dr. Cooke is amazing. Besides her wonderful knowledge she is so kind and her bedside manor is awesome.
Feb 22, 2023
Professional, Friendly and courteous Thank you
Feb 21, 2023
The office was big and spacious. I was greeted by friendly staff who carried their passion for their job and offered help at every turn. The staff was very patient and friendly with my children.
Feb 21, 2023
My son had to go through the different stations by himself while I, the parent, was also being seen. Your staff made him feel comfortable enough to do this. My son enjoyed seeing the eye pictures and learning more about the eye.
Feb 21, 2023
Five stars for all areas. Was able to be seem quickly, very thorough testing and evaluation. Dr. Cooke and entire staff professional and friendly. Explained everything thoroughly. State if the art facility. Thank you so much!
Feb 20, 2023
All parties were very helpful and Dr. Burr was very informative and explained everything in understandable terms.
Feb 17, 2023
The staff at Vision Square Shallotte is courteous and very knowledgeable.
Feb 17, 2023
This appointment was scheduled at the Shallotte office. Wow what a beautiful, huge facility! Every person I was in contact with was polite and pleasant.
Feb 16, 2023
My first time as we have recently retired to the area. Had a great experience throughout entire appointment. Everyone was very friendly and professional. Would highly recommend Vision Square Eye Care.
Feb 14, 2023
1star👎 I had a 2pm appointment with Dr Cook when I got a confirmation call. When I got there I was told no your appointment is 2:30 with Dr smith. This is the second time my husband sat in the car 3 hours waiting for me. I had a stroke and can’t drive. Since your fire I’ve never seen such disorder .
Feb 14, 2023
Service is great! Very professional.
Feb 13, 2023
I appreciated Dr. Moshoures thorough examination of my eyes and consideration of the problem I was having with my glasses. I understand better the way the weakening of my eye muscles complicate my adapting to the prisms in the lenses. Please add a 6th star to the above rating. Jill’s suggestion that I see Dr. Moshoures was also 6 star.
Feb 10, 2023
Everyone that I came in contact with was wonderful. The new office was beautiful. Dr. Burr was exceptional. She is so caring and so helpful. Thank you all.
Feb 10, 2023
Dr. Corey Burr is the best
Feb 8, 2023
Dr Cooke is the best. She explains everything in a way that you understand. I have been seeing her since we moved here 14 years ago. Wouldn’t change for anything
Feb 8, 2023
Very professional crew. I am very satisfied with everything from reception, exam(s), choosing eyeglasses, and checkout.
Feb 8, 2023
Everyone helpful, professional and friendly and will return for all my vission needs .
Feb 8, 2023
Dr. Burr was very professional and did a great job. She is the best!
Feb 8, 2023
The best I ever had for real.
Feb 7, 2023
My appointment with Dr Hardy went well, & I am very pleased with her knowledge & expertise. I feel I am in good hands.
Feb 7, 2023
Excellent care overall,was told about all situations
Feb 7, 2023
I'm a high-risk patient, having had a tumor in one eye, cataracts in both eyes and retinal detachments and tears, I won't go anywhere else in this area for my eye care. Vision Square's doctors and latest diagnostic technologies ensure I'm getting the best possible care and treatment.
Feb 5, 2023
Very professional and efficient... good job
Feb 2, 2023
First time visiting was a success. Very thorough exam and assistance with selection of new glasses was extremely helpful. Everyone was very pleasant and the office space is welcoming
Feb 2, 2023
Friendly staff, beautiful new office, and as always Dr. Cooke was delightful and very professional.
Feb 1, 2023
The Technician and Dr Burr were professional and courteous. The equipment used for my exam was very modern. I am very pleased that I choose Vision Square Eye Care.
Feb 1, 2023
Dr. Burr is always amazing. She is very professional, attentive to the patients needs, and very friendly! Also, Carly, the technician (title?) was excellent. She was also very professional and very affable. I enjoyed working with her.
Feb 1, 2023
Always great to have a good check up
Jan 31, 2023
My first time to Vision Square. Excellent staff, very friendly and professional. Dr. Stephenson was very thorough in the exam and explanations of results. The vision store was very helpful (they did not try to upsale you on every product...i really appreciated that)- honest and dependable. Highly recommended.
Jan 31, 2023
have been going here for years and have always gotten great service
Jan 30, 2023
Excellent thruput and patient communication during the entire process. Dr Cooke is and has always been compassionate and caring with her patient care delivery.
Jan 30, 2023
I have been withVision Square for five years and am so pleased with this practice! From the first phone contact to the time you leave your appointment you are treated as a valuable patient. Dr. Cooke has been wonderful and knowledgeable handling both routine and problem eye care.
Jan 30, 2023
I had my first visit recently and Dr. Moshoures was so very nice and listened to me and addressed my questions and concerns. Lilly was so sweet and the entire staff was just pleasant. This office has a nice feel and is very welcoming. Highly recommend.
Jan 30, 2023
Great environment, and amazing staff. Highly satisfied. And I can see again:)! Thanks Vision Square crew.
Jan 27, 2023
Dr Burr is AWSOME she takes her time and goes over each detail.
Jan 27, 2023
Day I was there there was over booking of patients. I felt sorry for the Doctors!! Long wait times.
Jan 27, 2023
As always my visit was delightful. Dr Hardie was very understanding with problem. She was easy to talk to and made me feel very safe. Dr Burr is always great and it was nice to say hello. Michelle had a great deal of patience with me and put me at ease immediately. No matter which office I’m seen at, I have never met an unkind person. All the staff is wonderful to deal with.
Jan 27, 2023
From the appointment booking to the check-in staff to Dr. Hardy, my experience at Vision Square Eyecare-Shallotte was first rate. Nothing but professionalism and politeness all the way down the line. I am a new patient so this was my first encounter at Vision Square, but it will not be my last. I highly recommend them to anyone considering eye care services.
Jan 27, 2023
Very disappointed, signed a paper about a charge that I think is not appropriate. When I got home and looed at the receipt there is NO description as to what this chare is for. I surely will be back to your office to get the explanation of this charge put on my receipt!
Jan 27, 2023
Wonderful from the first girl, Doctor and the very nice lady who picked out my glasses
Jan 26, 2023
Diane Was Extrememly Helpfull All The Was Through! Debra Was As Always Perfect! love These People!
Jan 25, 2023
The exam was professionally handled but required 90 minutes. The majority of that time was spent waiting.
Jan 25, 2023
This was my first time visit. The office was super clean. The entire staff were very friendly and super knowledgeable. I didn't feel pressured to purchase anything.
Jan 25, 2023
I have been coming to your business for years, and this experience was the most professional, welcoming and helpful. Please accept this acknowledgement as a positive review and please share my gratitude with your staff.
Jan 25, 2023
He is kind and sensitive. He saw me on time.
Jan 24, 2023
Waited 50 minutes and no one could tell me how far behind the office was. Rescheduled my appointment and hope to be seen on time then. Punctuality should be important for staff; not only expected of clients.
Jan 23, 2023
Great professional care. Also really appreciated the advice when choosing my glasses.
Jan 23, 2023
Everyone was professional and very kind. Everything explained well. Very clean building 5 star experience
Jan 23, 2023
Professional knowledgeable is at Vision Square
Jan 23, 2023
Always so nice and patient with my disability
Jan 23, 2023
Staff and Dr. Cook was great!
Jan 23, 2023
This was my first visit and I was overwhelmed with the kindness of each staff person. I felt as if I was the only person there.
Jan 21, 2023
I was very impressed with the staff, from reception to Dr.Hardy. Each one explained their exam very detailed. Our son and wife referred us and thankful they did.
Jan 21, 2023
Very welcoming and very professional.
Jan 20, 2023
Top Notch Care and state of the art equiptment. Everyone was very knowledgeable and kind.
Jan 20, 2023
I really like the Doctors and the care that I get but the wait time is crazy long. I have yet to go there and not wait over an hour to see my doctor. I am usually there for almost two hours for a 10 minute visit. They really need to work on that.
Jan 19, 2023
I absolutely loved how friendly and knowledgeable the staff was. They explained each step of the visit. Have not had that extensive of an eye exam in years. Dr. Hardy was fantastic! The only thing I would suggest would be a more extensive selection of eyewear.
Jan 19, 2023
Everyone was very polite. Was very impressed with the thorough eye exam I received and the thorough explanation of the results.
Jan 18, 2023
Every member of the staff that I encountered was pleasant, efficient, and knowledgeable. Dr. Burr explained everything clearly which I appreciated. I worked at an eye center for several years and was very impressed with this one.
Jan 18, 2023
Very Friendly Staff and Docs
Jan 17, 2023
Dr burr and staff are great!
Jan 13, 2023
Was very concerned about some vision issues I was having but Dr. Burr certainly was carefully and thoroughly exceptional at explaining everything
Jan 13, 2023
By far the nicest and most helpful staff I have encountered in a medical setting .
Jan 13, 2023
Very nice and knowledgeable staff. They go over and beyond to help you
Jan 12, 2023
Good service. Clear explanation and a path forward.
Jan 12, 2023
Took me in and completed my appt in a timely and professional manner
Jan 12, 2023
I can’t say enough wonderful things about the Shallotte Vision Square eye-care office. No overly long wait for the exam, all they staff were professional, friendly and genuinely seemed happy working there. All areas of the space were very clean and pleasing to the eye. The tech that I had was excellent! She was pleasant, efficient and answered all my questions. Dr. Burr was amazing. She communicates well, super knowledgeable and created a welcoming atmosphere. I would give her ten stars. Will highly recommend this office to friends and family.
Jan 12, 2023
The first time using the services of Vision Square, my husband has been a client for several years. Athough we live in Calabash, an appointment was available earlier at Shallotte to see Dr. Webb. The promptness of the service in my exam and the information given was excellent. I look forwad to using your services again.
Jan 11, 2023
The staff is absolutely wonderful, friendly and very professional. Dr Cooke is the best!!!
Jan 11, 2023
An excellent experience.
Jan 11, 2023
First impressions are so important. Your office staff are friendly, welcoming, professional and eager to accommodate. I loved Dr Burr and her assistant. They were so willing to explain my exam results and subsequent care which gave me great confidence in their knowledge and made made me feel like I was in great hands! My husband and I will be back for all our vision needs
Jan 11, 2023
excellent service by all employees
Jan 11, 2023
Everyone is very friendly and helpful. The wait time is reasonable. Efficiency and thoroughness are priorities. Would recommend to friends.
Jan 11, 2023
GREAT SERVICE AND STAFF!!!
Jan 10, 2023
All of your employees are friendly and helpful. Dr. Cooke is a superb doctor and we give her our highest praise. During my last visit, Rhiannon was the optometrist that helped me with an eyeglass prescription. She was fantastic. Very patient and helpful. I really appreciate all her assistance. Thank you!!!
Jan 9, 2023
A professional practice staffed by very friendly and capable people. Dr. (Cleo) Herb Smith is extremely kind and personable as well as very efficient. I feel I'm in good hands.
Jan 9, 2023
Like the new digs. Nice job Doc, well done !!!!!
Jan 6, 2023
The visit did not start off well as I waited approximately 40 minutes after my appointment time to be seen. Once seen, everything went smoothly and efficiently. I really like Dr. Burr and how she explains things.
Jan 6, 2023
Courteous, professional service from all staff during this appointment.
Jan 6, 2023
Happy as usual. Love the new digs.
Jan 5, 2023
Love the new location! I can’t thank you enough for seeing me so quickly.. All your staff is so courteous and it feels like I’m part of your fam!
Jan 5, 2023
I’m leaving five stars for my recent visit to Vision Square Shallotte with Dr. Hardy. I had a terrible case of viral pink eye, and Dr. Hardy and staff got me an appointment swiftly, offered wonderful care, and were all very knowledgeable and helpful throughout the entire appointment.
Jan 5, 2023
Dr. Webb saw me pretty quickly on the visit. She was very busy but even if she is she always make me feel like is is listening to everything I say and answers any concerns that I have. Front desk staff always courteous and techs are helpful and friendly.
Jan 4, 2023
The staff were helpful and efficient. Dr. Webb was great, as always!
Jan 4, 2023
Everyone there was extremely friendly and helpful!
Jan 4, 2023
I relocated to Supply last January & needed a new eye doctor. I called, staff was very helpful & got me in. The visit was great. The doctors were professional and explained everything in detail so I felt comfortable & understood. So glad I called them. Catherine Graney
Jan 4, 2023
Everyone at Shallotte office was so sweet and professional! Dr Burr was amazing! She took so much time with me and explained everything so well for me to understand.
Jan 4, 2023
Seemed to be overbooked. My appoint was at 3:30 and did not leave until 5:30 and I had already picked out my frames. I did like the doctor she was excellent.
Jan 4, 2023
Been coming to Dr. Moshoures office since 1992.. Seen all the doctors at 1 point in time.. Always been a good experience… Had 2 terrible eye injuries and Dr Moshoures and Dr Cooke have seen me thru each time and went over and beyond to treat me!! I recommend them highly!! Very much appreciated!!
Jan 4, 2023
I love your new office! Everyone there is very helpful and someone greeted me as soon as I came in the front door. A very positive experience!
Jan 4, 2023
Dr Cook and the entire staff (Lilly and those in reception & checkout) are professional and pleasant to work with. Each step was explained and my questions answered.
Jan 3, 2023
The staff is very friendly, professional, accommodating, and efficient. My concerns we addressed and I felt valued as a patient. I'm very grateful to them for their care and concern.
Jan 3, 2023
I was reassigned to Dr. Burr since Dr. Cooke had no available appointments prior to the end of December. Dr. Burr was extremely patient, thorough and answered any questions fully. I felt very satisfied to have seen Dr. Burr and receive her recommendations for moving forward with my older age vision plan.
Dec 31, 2022
Outstanding eye exam and experience selecting frames!! TJ, Elizabeth and the lady that is the manager over the frame - Lense selection area were all AWESOME. Best experience EVER, everyone was friendly, professional and the office was clean and modern. Highly recommend.
Dec 31, 2022
I was a walk in, with no appointment and your staff gave me several options, including the option of waiting for immediate care. The wait wasn't very long and Dr. Cook took the time to explained the cause and the solution to my problem. I have been coming to Vision Square for years and have always had great service. Thank you for all that you do, for the people of Brunswick County Kevin Delahunty
Dec 31, 2022
Made sure I was seen in the time Dr. Groat requested. Efficient, friendly & caring staff.
Dec 30, 2022
There was too long a wait. It seemed like people who came after me, were taken first.
Dec 30, 2022
The staff and Dr. Cooke were very professional and concerned for my eyesight. I would recommend this staff to anyone! However, your print on this survey is extremely small! I am surely Blessed that my eyesight is now in good shape.
Dec 26, 2022
They were very personable and knowledgeable and gave a very thorough eye exam. Thanks for taking VA health insurance.
Dec 25, 2022
Very professional, great customer service! I saw Dr Burr for an eye infection, and was very pleased with her expertise! I would highly recommend her and this office for your eye care!
Dec 24, 2022
Our service a VSE is always excellent. The techs are very polite, friendly and efficient. Dr. Cooke is very professional and her explanations are patient friendly. The optical department meets our needs. At times I think their frame options are limited yet I still go back there to purchase my glasses.
Dec 24, 2022
Good effective service provided in a welcoming, friendly atmosphere.
Dec 23, 2022
First time visiting at the new Shallotte office building. Nice and bright, quick check in. Busy today lobby and parking lot full. Staff are friendly and professional, state of the art equipment. I saw Dr. Burr and she is very people oriented and a great doctor. Very happy with my care. Did not get glasses so can’t review that part of the facility.
Dec 23, 2022
Best eye care around !! The doctors and staff are all great !!
Dec 23, 2022
This was my first visit and it was great. Very attentive staff and looks like the most up-to-date equipment.
Dec 22, 2022
Very impressed with my first visit. The exam was very thorough and the doctor was wonderful in explaining everything to me.
Dec 22, 2022
Great experience! Dr. Burr took time to explain dry eyes and gave suggestions to help the problem. T J Kaishian was friendly and professional.
Dec 21, 2022
Great service. have the latest.
Dec 21, 2022
Dr. Burr and her clinical staff are very thorough and efficient.
Dec 21, 2022
Caring and professional team
Dec 21, 2022
The staff and Dr Webb were so pleasant, friendly and understanding and did a great job of listening to me and answering my questions.
Dec 21, 2022
Not happy at all.surg on eyes ,call energy number x 2 times just disconnects.left message.was told 1 thing preservatives verses no preservative question meds after back and forth x 3 hrs by pharm and office,still no answer from MD about meds.Did get help from the Griffith answer us over wked ,ck with us latter.their emerg number was answered by people.not happy at all after 17yrs going to them.UNACCEPTABLE .⁶
Dec 20, 2022
Met my expectations..........
Dec 20, 2022
I was a walk-in because of an object in eye. Staff responded quite well. Eye mended and on our way in 30-46 minutes
Dec 20, 2022
Very thorough and professional
Dec 20, 2022
1. Didn't had to wait (usually do); 2) Staff were very friendly and service oriented; 3) Although computer system was down to pull my visit history, Dr. Cooke did her best to make sure I have the correct prescription.
Dec 20, 2022
TJ is wonderful. He trained my 11 yr old daughter how to insert and remove her contacts. She had previously failed the test so we rescheduled for another try. He was very patient with her and she was ecstatic when she got it!
Dec 17, 2022
Very professional and clean.
Dec 17, 2022
Dr. Moshoures is the BEST, Professional, explanations that I can understand, and timely with appointments.
Dec 16, 2022
Everything went as planned. Service was on time and efficient. Dr. Burr, as usual, was friendly and patient.
Dec 16, 2022
My biggest complaint is the wait time to see the doctor. I was seen promptly by the technician, but then sat in the exam room for 30 minutes waiting for the doctor.
Dec 16, 2022
Professional, personalized eye care. The best eye fictive ever had!
Dec 16, 2022
great experience everyone was great
Dec 13, 2022
The one thing I hate is going to any type of doctors office I don’t care it don’t matter . But I love this place Kayla was funny and I think I had her going for a while . Both doctors that saw me were cool as hell !!! A+++++++ See ya next year
Dec 13, 2022
Almost got it right. At check out I failed to get the eye drops or coupon that was offered by the doctor. Sadly, (for me), the insurance supplement I purchased, (Surebridge ,DO NOT BUY IT!) was so difficult to deal with I was out of pocket on this visit. A shout out to Tina, who put up with a completely NON-supportive Customer Relations person at my insurance company. (again, DO NOT buy insurance from Surebridge, part of the Chesapeake Life Insurance Co!) Also, I noticed when I got home that my RX did not contain the PD measurement, as it had in past visits.
Dec 11, 2022
Very friendly staff. Doctor Cook was amazing. Very thorough with explaining what was happening (in my case) in terms I could understand.
Dec 10, 2022
Pleasent to deal with. Dr Cooke and the staff were curious, kind and caring I decided to come her after the caring service I saw my mother get on a prior visit.
Dec 10, 2022
First, the Vision Square Eye Clinic facility was, in itself, very impressive. The Registration Staff proved to be friendly, courteous and professional. Lilly, who administered my eye test, has a wonderful disposition and it was immediately reflected in her approach to Patient Care. Dr Burr, who attended to me, is not only extremely competent, but very pleasant in her demeanor and administration of addressing the needs of a given Patient. Since this was my first time at the Shallotte facility I was quite pleased in all aspects of my visit.
Dec 9, 2022
Excellent service and great team. Thank you for my first visit! 👍👍👍
Dec 9, 2022
Prompt and courteous service.I was pleased with the whole experience.
Dec 9, 2022
The new location is great. The interior is beautiful. All the staff I had contact with were friendly and most helpful. Love Dr. Cook!!
Dec 9, 2022
everyone was very friendly ,the doctor took their time and answered all my questions
Dec 8, 2022
Everyone from checkin in to out was so kind. Dr Stevenson was very personable and professional answering all my questions! Laura helped me with decision on my new eyeglasses She was great.
Dec 8, 2022
Dr. Hardy and the staff continue to provide outstanding skilled and friendly care.
Dec 8, 2022
Absolutely great people, and wonderful atmosphere. You can tell that everyone cares about you.
Dec 7, 2022
It was my first visit to your facility. Everyone was very nice and helpful from start to finish. Glad to have found such a great place for my eye care.
Dec 7, 2022
I am extremely pleased and wouldn’t hesitate to recommend you for as a provider. Your facility and staff exceeded all my expectations!
Dec 7, 2022
This was my initial visit to
Jun 9, 2022
Everyone in office very nice and a lovely new building. I thought lens prices were a little costly.
Jun 9, 2022
I called for a checkup but also had recent blurred vision in one eye. I was given an appt the next day with Dr Burr who was just fabulous!!
Jun 9, 2022
TJ was the one who did my screening. He was such a joy. Friendly and very caring.
Jun 8, 2022
The new facility is great and the location makes it easier to access and egress vs. Main Street. As always, staff is very professional and knowledgeable. Dr. Webb takes the time to explain things making sure there are no questions before you leave.
Jun 8, 2022
Technicians and doctor were great. Very pleasant and thorough. Scheduling staff needs work. I scheduled at one location and they just moved it to another without ever calling or contacting me until the business day prior to the appointment when I was at work. There was no way I could make it to Southport by that time. Very very very expensive.
Jun 8, 2022
Thank you for your excellent service and friendly staff. As always, it was a pleasure meeting with Dr Cooke for my annual appointment.
Jun 7, 2022
I've been a patient at Vision Square for over 20 years and the care has always been excellent. I'm sad that Dr. D is retiring but wish her the best in life.
Jan 28, 2021
I came as an emergency referral with shingles around my eye. I looked and felt terrible. Dr Cooke and her staff treated me with great kindness and compassion. She was very knowledgeable and reassuring. I hope they will take me on as a new patient☺️
Jan 28, 2021
Very professional office staff, clean establishment.
Jan 26, 2021
Very impressed with the staff and office. Now that I’m spending more time in the area I needed to find a local office for my eye needs. What a gem! Could not have been any more pleased with every step of the exam. I saw Dr. Cooke, and she was great. Took time to talk with me and explain my vision concerns more than any other office I have been to in last 50-some years. Definitely would suggest to anyone seeking quality eye care to give them a try. Thank you to the staff, your exceptional service did not go unnoticed.
Jan 26, 2021
Everyone was very nice. And helpful
Jan 21, 2021
I had a great experience, everyone was very professional and very nice. I will continue to go there for my eye care.
Jan 16, 2021
Very satisfied Everyone is always very helpful and nice
Jan 15, 2021
It is always such a pleasure to have Dr. DesLauriers exam my eyes and use the various optic examination machines to provide a comprehensive and detailed assessment of my current, past, and future eye symptoms which may develop. She is an incredibly well-trained and dedicated Ophthalmologist, as well as a warm, and personable lady, who will certainly be missed when she retires next month. Sincerely, Carolyn Voorheis
Jan 14, 2021
everyone i dealt with, was very courteous and professional.
Jan 9, 2021
Wonderful experience very pleased
Jan 8, 2021
Great doctors and a very supportive staff.
Jan 7, 2021
Very good and professional !!
Jan 6, 2021
Everybody was great from time I walked in the door they treat you with respect and dr cook answer all your questions
Jan 6, 2021
Always efficient and competent care.
Jan 5, 2021
I've been a patient at this practice for 18 years! It's an efficient, professional environment where one's needs are always met.
Dec 30, 2020
Great experience as always!!!
Dec 19, 2020
The best vision specialist around...they go above and beyond to help with your vision needs and the staff are friendly and helpful!
Dec 19, 2020
My first visit went so smoothly. Very professional and caring staff. I had a thorough eye exam by Dr. Burr. She gave me good advise on the care of my eyes for now and the future care of them.
Dec 18, 2020
I feel like Dr. Hardy truly cares about the health of my eyes!!
Dec 18, 2020
I always get the best service here. Everyone is so nice.
Dec 17, 2020
I saw Dr. Corey Burr at Vision Square Eyecare - Shallotte office. She was so kind, personable, and understanding of my eye issues and how it has impacted my work. She also did a very thorough exam. I am so glad I had the opportunity to see an eye doctor with all these attributes. Also, the office was very clean and organized and had everything possible in place to help prevent the spread of Covid. Everyone I interacted in the office with today was great! Lois Wagoner
Dec 16, 2020
My visit was very good everyone was very professional
Dec 16, 2020
The staff was a very coherent group. Cheerful as well. Kind of gave me an idea of what Santa's workshop would be like!
Dec 15, 2020
I had a most pleasing experience at your office. Lily was very friendly and professional. Dr Burr was also very friendly and it was obvious that everyone in the office was happy to be there. It makes for a pleasant visit. I would highly recommend this practice to anyone in need of eye care!
Dec 12, 2020
My initial visit, we are new to the area, things went smoothly and on time. The facility seems to operate quite efficiently. WELL SATISFIED.
Dec 9, 2020
I adore Dr D but, since she's retiring, I am leaving the practice. I had an emergency visit on Sat for a lacerated cornea (for the 3rd time). I returned on Tues for a check. First, the waiting room was packed and there is no social distancing. Then I waited an hour to be seen for a 5 minute check. This is absurd. Since I moved to Wilmington, it is an hour each way. I was willing to do it for Dr D but now I have to find someone new anyway so I'm going closer to home. I won't give up 3 hrs of my time for a 5 minute visit.
Dec 9, 2020
Excellent service and Covid rules
Dec 8, 2020
This was my second annual visit for my eyes.
Dec 5, 2020
As always, great friendly service. Feels like visiting family!
Dec 3, 2020
Everyone was very nice and even stayed after hours to get my son taken care of.
Dec 2, 2020
Dr Burr was exceptional and very professional.She explained every test and results .So happy to welcome her to the practice!!
Dec 2, 2020
Everyone was very professional and on time. The precautions taken due to COVID were very satisfying as well
Dec 1, 2020
Dr Hardy and all the staff are great. Always friendly and professional. Without them I could have gone blind.
Nov 26, 2020
Stephanie Hardy always makes me feel welcome. I love the kindness she shows her patients. I also like the way she is thorough with her examination of my eyes. I always know I'm in good hands with Stephanie.
Nov 26, 2020
I visited your office for the first time as I have recently moved to Shallotte from NJ. I find your office to be very professional, courteous and Dr. Moshoures was excellent and explained my exam extremely well and answered all of my questions. I will continue going here for my yearly exams and I will feel completely confident referring Vison Square Eye Care to anyone who asks for excellent eye care. Thank you again...
Nov 25, 2020
Very nice large facility in Shallotte almost too large. I was moved to four different rooms to have testing done. one photo test was repeated over and over and over again until somebody more familiar with the equipment or procedure came in and took care of it correctly. This seems excessive and took an awful lot of time. My wife also had an exam at Vision Square in Calabash yesterday and had to wait an exceedingly long time to be seen by the doctor. Then she was forced to pay a co-pay upon leaving even though she asked to have the insurance billed as this should be part of our preventive benefit instead but they would not comply. I was not asked to pay a co-pay at the Shallotte office on the same day for the same procedures. she was not pleased with the total experience.
Nov 24, 2020
Excellent experience. Love Dr.Burr!
Nov 22, 2020
Wonderful staff and experience!
Nov 20, 2020
Excellent care by professional, knowledgeable staff, who values the patient. Attention was given to all concerns and the continued modern technology for testing, mapping ocular areas, and communications presents the feeling of keeping up-to-date on advanced treatments. I am highly pleased with my care here.
Nov 19, 2020
Friendly and professional staff!
Nov 17, 2020
Good experience Dr Martin and her staff make you feel comfortable and at ease. I look forward to my next visit.
Nov 14, 2020
Service was prompt, efficient, and done in a very pleasant manner. Only problem I had was that the room that I was in was VERY cold and it made it uncomfortable for me. Having the mask on and combined with the cold temperature in the room fogged my glasses. Other than that, the service was very pleasant and efficient.
Nov 13, 2020
Great people work at Dr Moshoures office. Very helpful
Nov 13, 2020
I was impressed by how professional everyone was. From check in to check out. Dr.D explained what was going on with my teeth and what needed to be done. I will Recomend this office to all my friends. Thank You for a good experience!
Nov 13, 2020
Excellent friendly staff, modern equipment, thorough exam, Dr Cooke is wonderful.
Nov 12, 2020
I am totally pleased with the exam & directive Dr. Webb continues to provide to me over the many years where I have been a patient at Vision Square. She is personable as well as a knowledgeable optometrist. And I always enjoy the birthday letter Dr. Moshoures sends annually as it is always interesting along with some comedy scattered about the published articles. I do have 2 comment to make: I do understand that this is a busy practice, and am always prepared to have a wait time prior to my exam. However, yesterday, I sat in the inside thruway waiting area for 40+ minutes before being seated in the appointed exam room. And was totally uncomfortable & chilled sitting in that cold breezeway. And no one seemed to care or recognize this extended wait time. I do know this is a busy practice, and there are current limitations due to Covid-19, however, as a patient. I would have expected some consideration from the staff, as I felt totally ignored. Additionally, I received an email advising of my 2PM appointment 55 minutes prior to my appointment. I question the timing of receipt of this late email when I was enroute to this appointment; & as well as the fact that I am not sitting at my computer or looking at my cell phone for emails 24/7! It surely would be beneficial to send appointment reminders well before the day of an appointment, let alone less than 1 hour prior.
Nov 11, 2020
I had a 9:00 am appointment. I arrived at 8:50, and was stuck in a crowded waiting room until 9:30. Some of those waiting were NOT wearing masks properly. After being called in 30 minutes late, it took another 30 minutes being tested and some of that time was waiting for a room to be available. I was finally shown to an examining room where I waited another 15 minutes for the Dr. to come in. I don't know the purpose of the appointment if the delays are that substantial, nor do I appreciate being stuck in a crowded room with the current pandemic. I had also called after being notified last week that Dr. Moshoures would not be examining me. I want to switch Drs. but again no one returned my call. This is not the professional operation that I have become used to. I was also not asked about my next appointment, so I'll probably not be making one. I hope that lack of Chris' daily involvement will not negatively affect the operation as it did yesterday. Charles Josephson
Nov 4, 2020
Such a great team of doctors and support staff. Would recommend any one of these doctors to anyone needing eyecare. They have after hours care for emergencies which is terrific in this area!
Nov 3, 2020
My visit is never a strenuous one so I can only say that I have always received professional service when I've had an appointment. At 50 years of age, this is the first time I've had to get reading glasses. I'm hoping that with the continued care received from this practice, I will not have to have any thing major dobne.
Nov 1, 2020
Best eye care in town. The staff is friendly and professional. Dr. Hardy is patient and answers all my questions. Thank you for your care.
Oct 30, 2020
First time at Vision Square Eyecare and very happy with my visit. Everyone was very helpful and professional. I would recommend Vision Square Eyecare!
Oct 29, 2020
I love Vision Square Eyecare of Shallotte. Dr. Webb has taken excellent care of my eyes since I move to Brunswick County 12 years ago.
Oct 28, 2020
Not happy at all..Went in to get an exam and my original glasses copied.. Been back 3 or 4 times now..Glasses still hurt my eyes!!! They just keep telling me to wear them!!
Oct 27, 2020
Always treated well and the staff is incredibly professional!!!
Oct 27, 2020
My wife has been a satisfied patient of Dr. Moshoures at Vision Square for over 15 years. Yesterday, when I woke up with painful, red and burning eyes, Vision Square worked me in right away to see Dr. Martin. Upon examination, she referred me to an ophthalmologist for immediate treatment and then called me later in the day to check on how I was doing...as well as to make a follow-up appointment with me. The Ophthalmologist, (Dr. Groat) had called Dr. Martin at Vision Square to inform her of his findings and treatment, requesting she follow-up in 3 days. He put some kind of healing contacts in my eyes and put me on 2 different eye drops to help heal the damage from a suspected airborne chemical. After only 36 hours, I can now tolerate light, my vision is improving, the burning has subsided, & the redness is clearing also clearing up. I can't imagine how bad the damage would have been if I had not had VISION SQUARE & their wonderful staff recognize the urgency for my visit and the knowledge to seek further assistance. AN ADDITIONAL 5 STAR REVIEW HAPPENED IN 2005 It was almost closing time when my wife came in from the Beach, having very dry eyes, and immediately reached for her eye drops.... Just as the first drop was falling, she realized she had picked up her crazy glue bottle. The drop entered her left eye...she screamed in pain...and it was glued shut. We called Vision Square, they said come in, we will wait on you. Long story short...corneal damage, but it healed & sight was saved. My wife, being an RN, knew a trip to the ER would compare to going straight to a Specialist.
Oct 24, 2020
The staff was very professional and answered all my questions. Well organized for Covid. I was called on time and in a room in 10 minutes. Saw Dr. Burr yesterday for the first time. I really liked her. She was straight and to the point. She explained everything in terms I could understand. Very professional and outgoing. I will continue to see her because she cares for her patients.
Oct 23, 2020
Great service everything was wonderful
Oct 21, 2020
Love Dr Cooke, love the staff. Feel like I'm with knowledgeable, caring people.
Oct 21, 2020
Absolutely the best eye exam and practice I’ve ever been to in my 61 years. Very state of the art technology. Everyone you meet or see on staff are helpful and knowledgeable. I loved the flow of the office and wiring with a technician first, then with the doctor. I really enjoyed my visit with Dr. Burr.
Oct 16, 2020
Thank you for your professional, friendly and expert service. Appreciate everyone's contribution to make my visit a pleasant one.
Oct 16, 2020
Eye test took fifteen minutes then waited an hour to see the doc.
Oct 16, 2020
First time visit.sooo impressed. The entire staff very cordial and helpful.dr cook will certainly continue to be my optometrist.highly recommend to every one
Oct 16, 2020
Very pleased with the service, Dr.and all employees. Plan to return for another visit.
Oct 15, 2020
Everyone was very nice, helpful and professional. The dr. was very sweet. She made me feel very comfortable while reviewing my eye exam explaining findings and answering all my questions. Thank you very much.
Oct 12, 2020
Always friendly and very professional and always take the time ti listen ti what my needs may be
Oct 10, 2020
Best vision care in S/E NC
Oct 8, 2020
Everyone was very helpful. And pleasant to talk to
Oct 7, 2020
Your office and staff are very professional and friendly. I definitely love Dr. Martin. She is very knowledgeable and takes the time to discuss her findings, diagnosis and the options with eye care. I am so grateful to have her as my eye doctor.
Sep 30, 2020
I needed a quick refraction since I broke my glasses and my prescription had expired. The office squeezed me in and did a great job taking care of my needs.
Sep 30, 2020
Other than a long wait to see Dr., it was a delightful experience, as usual. I continue to be very impressed at your efforts to keep your place clean and all of us well. Thank you!
Sep 30, 2020
Love the folks at this office. They are welcoming, friendly and show great appreciation for my business. Absolutely get 5 stars.
Sep 23, 2020
It was my first visit to the practice and everyone was very nice,especially Dr. Haire. He was friendly but professional.
Sep 23, 2020
Dr. Cooke is an outstanding optometrist. She provides excellent service in a personalized manner. Her entire staff is friendly and professional.
Sep 22, 2020
A great group of eye care professionals! I've had a lot of issues with my. eyes and I'm very comfortable with these folks. I recommend anyone to try them!
Sep 22, 2020
Love the Staff here! So helpful and friendly!
Sep 20, 2020
Very pleased with the service, however, when I picked up my glasses I was handed a bag and told there were complimentary lens cleaning solution and cloth in the bag. When I went to place the items on my nightstand, there was only the cleaning solution. Not a big deal to be sure, just wanted someone to be aware.
Sep 20, 2020
ABSOLUTELY respect and love Dr. DesLauriers. I have great confidence in her. Not only does she have outstanding people skills, but excellent skill and knowledge. All the staff at Vision Square have treated me with respect. Jan Stocklinski
Sep 19, 2020
I was uncomfortable with the small separation of the entrance waiting room for Covid prevention.
Sep 17, 2020
The facility was very neat and clean. I was so impressed with the courtesy and knowledge of the staff.
Sep 16, 2020
Everyone there are so friendly and professional.They are not in our medical group put they are worth the extra money.
Sep 15, 2020
Pleasant reception, timely and professional treatment.
Sep 13, 2020
The kindest team I've ever met.
Sep 12, 2020
Excellent service by knowledgeable providers that is thorough and accurate.
Sep 9, 2020
Very friendly thorough and knowledgeable I would highly recommend them
Sep 9, 2020
As always, my appointment at Vision Square was efficient and seamless. In and out in no time. And I love Dr. Cooke!
Sep 3, 2020
Dr. DesLauriers gave me excellent care at my visit with her yesterday. As always, her knowledge, sensitivity, and professionalism were outstanding. She is also a great educator, and I learn something of value from her at every exam. Her enthusiasm, sense of humor, and respect for her patient make her a superlative physician.
Sep 3, 2020
I always see Dr. Moshoures for my eye exam. But being as he is retiring (Again) I was seen by Dr. Corey Burr. I was very pleased by her professionalism and she is a Sweetheart and a pleasure to deal with. She made me feel completely at ease and she has a great sense of humor. I look forward to my next visit.
Sep 2, 2020
The staff, doctor were very pleasant, helpful. I am happy with the information that was explained to me and the details of my diagnosis. My appointment was at 2:30. I arrived at 2:18. I was called in 15 min after 2:30 for preliminary analysis. I did have to wait long before the doctor arrived. The doctor came in at 3:35. He did apologize. Mask was under his nose. I was greeted at the door by a friendly staff member who had me fill out a COVID sheet and took my temperature. She handed me her pen to sign the sheet. Again, she handed me her pen to sign the sheet not a clean pen. I was taken aback that I was not to wait in my car as most other places are practicing. Instead, I was directed to wait in the waiting area. There was another patient in the waiting area. That patient was called in by a nurse. Another patient walked in without a mask on. It was in his back pocket. Yet he was allowed to come in? He sat in the same chair that the last patient was in. That chair was never wiped cleaned from the patient before. When he was called in, his chair was not wiped down. A third patient came in. Same chair. Not wiped down. I assume that mine wasn't as well. Other places that I have had appointments with have me wait in my car, they wipe down the chair before and after I sit in it. They wipe down the entire counter before I put my personal belongings on it. The person that waits on me sanitizes or washes their hands before the service. The doctor, staff did not do this when I was helped. Maybe they did this exercise beforehand. The exams rooms were sanitized. The nurse had me sign a document with her pen not a clean one yet she sanitized the pen after I used it. She did not sanitize it before my use. Frames were sanitized after each use. When asked for my signature, I was handed the pen that the staff was using not a clean one. My appointment was completed at 4:35. 2+ hours. Not acceptable. What I witnessed, experienced was disappointing.
Sep 2, 2020
Nice office atmosphere Professional staff at the front Best Optometrists in NC contacts-glasses-sunglasses Happy client forever 😁
Aug 30, 2020
My annual visit with Dr DesLauriers is the only doctor appointment I look forward to every year. It always feels like I am reconnecting with a friend. Not only does Dr DesLauriers excell in providing a professional, yet personable, experience, but it is always a learning experience as well. Every question is answered and explained in understandable terms. Her suggestions on how to maintain my personal eye health care is always taken to heart and appreciated.
Aug 29, 2020
I have seen Dr. DesLauriers since retiring and moving to the area a few years ago. I had worn glasses for 59 years. In addition to routine care associated with new glasses, Dr. DesLauriers made the initial diagnosis of developing cataracts on my first visit. A couple months ago, she advised that it was time for surgery. Surgery was very successful, and the surgeon has released me to co-managed follow up care to Dr. DesLauriers. I could not be more satisfied with the treatment received directly from Dr. DesLauriers as well as all the techs in the practice that I have seen. There is an atmosphere of professionalism, but nicely tempered with a friendly, casual approach. Everyone takes the time to effectively respond to any questions and concerns.
Aug 29, 2020
All the ladies were professional and knowledgeable about their jobs ,including Catana, Samantha and Tina.I recommend Vision Square to all my neighbors here
Aug 28, 2020
I'm glad I came back, nice to see new faces. The staff was courteous and kind and jovial. Doctor Webb keeps on getting more beautiful each year, she's thorough in knowledge and concern.
Aug 28, 2020
Very professional. Reasonably priced.
Aug 26, 2020
The service you supplied and the Drs.and staff in your office are those to be proud of! Keep up the great service Dr Moshoures it’s a pleasure to be a patient of yours.
Aug 26, 2020
5+ STARS. From entering the front door, to the receptionist pleasant smile, to all the technical care especially dr Cooke, I rate them 5 STARS. Everyone is very helpful, cordial and receptive. I wouldn't go anywhere else for my eye care. I feel I'm in good hands and my eyes are carefully examined.
Aug 26, 2020
We trust and appreciate Dr. "D". Competent, concerned care has been and continues to be her hallmark. We wholeheartedly recommend her to family, friends and others seeking eye care.
Aug 26, 2020
Great visit,I enjoy Dr.Cookes way of letting one know exactly what’s going on with their eyes,very informative.Thankyou and see you all next visit.
Aug 25, 2020
I value my eye care & am proud to be a patient of your office (Shallotte). I've never gone else where for my eye care needs. Your staff are very effecient & friendly, always on their best to accommodate the needs of all patients, while treating all with the respect & dignity they all deserve. I also let the ladies up front & Dr DesLauriers know that my Mother passes away this past October-Mother always saw Dr Moshoures. Thank you for providing the community what they need for all eye care needs. Have a nice day to all of you. Thank you for the great service as well. Colleen White
Aug 25, 2020
I get the best care from Dr. Webb and the staff. They are always polite and respectful, and helpful. I am so glad I decided to pick Vision Square for my eye care.
Aug 25, 2020
Had a great first appt. with Dr. Stephanie Hardy. She was very thorough and everything was explained well. Everyone i came in contact with at Vision Square Eyecare was very friendly and pleasant to deal with. I will definitely recommend them to others.
Aug 21, 2020
Wait time a little long, called in for eye test and info update quick enough but waited 20 or longer to see doctor
Aug 21, 2020
Very thorough. Every question that I asked was answered completely. Actually it was the confident I have ever felt after getting my eyes checked. I high recommend.
Aug 17, 2020
Very pleased with my visit. Everyone was really nice just love Dr Hardy!
Aug 14, 2020
I had a great experience with this appointment! Thanks! John A Pullen.
Aug 12, 2020
Needed emergency eye care. Had me come to the office within an hour. Provided excellent eye care that prevented further damage to the eye. The best you will find anywhere in Southeastern NC and likely beyond that.
Aug 11, 2020
Dr Cooke is great. All employees are friendly and professional.
Aug 8, 2020
great doctors and wonderful staff - felt very safe in this environment we have now
Aug 7, 2020
It is always a pleasant experience and Dr. Cooke is so caring.
Aug 4, 2020
I had a very through exam, from the beginning with office assistants, to my visit with the doctor. and yes, I will refer other family and friends to the practice. Thank you
Aug 4, 2020
The doctors and staff are awesome!
Aug 4, 2020
Dr. Hardy is amazing at what she does as a Doctor, she always makes me feel important and comfortable in my treatment plan. I wouldn't dream of seeing anyone else for my vision needs. Thanks Dr. Hardy for being my favorite and most amazing Eye Dr.
Jul 31, 2020
Had a contact emergency, cracked one contact. Needed appointment & new contacts. Got next day appt. and it was wonderful. Professional staff all the way around. Covid protocols followed, very clean office. Staff very kind & helpful, Doctor M. was very thorough & explained all tests, and findings. Getting ready to relocate here and will use them again, my family to. Thank you for a great experience, looking forward to new contacts & future visits. Highly recommend this practice!
Jul 31, 2020
This was my first visit. Very surprised at efficiency and attention to detail shown for a new patient. Appointment was right on time, no sitting and waiting. All the employees were extremely courteous and courteous. Really impressed with office and staff efficiency. All Covid-19 measures were in place and handled with ease.
Jul 29, 2020
Outstanding service and eye exam. Dr. Webb and her staff were courteous and knowledgeable . I was especially impressed with their safety measures during this COVID pandemic. I would certainly recommend Dr. Webb to anyone who needs an excellent and thorough eye exam! I will be returning next summer for a follow up visit!
Jul 29, 2020
I always enjoy the courteous staff and my wonderful doctor, Dr. DeL.
Jul 28, 2020
The best.. Dr. Hardy has always taken care of these eyes with kind, concerned care. The Vision Square team is outstanding. We always recommend V.S. to friends still in Sea Trail.
Jul 24, 2020
Dr Cooke is a great dr. Very professional, explained things so I would understand. I would recommend her to anyone.
Jul 23, 2020
Dr. DesLauriers is the best! Professional, thorough and efficient! Never disappointed and always look forward to the next visit. Check in process was quick and efficient. Practically no waiting time.
Jul 23, 2020
My pre exam went smoothly, the technician was very polite and explained each test in detail. Dr. Cooke is very nice and made some great suggestions to improve my vision and she reviewed my pre-exam results in detail. I never felt rushed. Look forward to my next appointment.
Jul 16, 2020
I am usually pleased with the quality of services offered and the providers. I don’t know what happened on July 14th, but the wait time was horrific! My appointment was @ 3:00p. I always arrive on time. I wasn’t called back until 4:30p. Then it was another wait for a room to be examined by the doctor. It was literally 5:30p before I got out of there. I get having to go thru extra steps and precautions with COVID, but the process is broken and there needs to be better coordination among the staff. Unacceptable!
Jul 15, 2020
I have moved here from the north with the belief that the best medical and doctors were from there..but your facility and staff have changed my mind! Excellent service and beautiful office.
Jul 15, 2020
This was the first time I was here and I was very impressed the entire staff was very professional and extremely knowledgeable and extremely courteous the doctor was amazing I was so satisfying beyond words
Jul 14, 2020
Always a good experience. Always feel that all bases were covered. Leave knowing that my eyes were completely taken care of.
Jul 14, 2020
Great doctors!! I had to have an emergency visit over the weekend and they were terrific. A follow up was scheduled with no problem. This group is easy to work with and very professional. Would recommend them to anyone!
Jul 14, 2020
I was totally impressed with my first visit with y’all. Picked up my new glasses Friday & I’m very pleased with them & the gal (name????) that helped pick out right frames was very helpful & knowledgeable & great attitude. Please thank her for me.
Jul 12, 2020
I waited 30 minutes in the waiting room after my appointment time to be taken in to the exam room area. After brief time ( less than 10 minutes) in two different exam rooms with a technician I then waited 30 more minutes in an exam room to see the Optometrist. No explanation. No apology. It is disappointing and unacceptable customer service.
Jul 10, 2020
The greatest eye clinic to go too !! They are very friendly, caring and through with your exam and helpful with choosing glasses. Love this clinic.
Jul 10, 2020
Very pleasant and helpful staff. Accommodating and cautious given the current pandemic situation.
Jul 3, 2020
Dr.DesLauriers is the best eye Dr. i have ever had.
Jul 2, 2020
As usual, excellent. Thank you Dr. DesLauriers
Jun 30, 2020
Staff was pleasant and helpful. Answered all my questions. The doctor explained everything she was doing
Jun 25, 2020
Dr. Hardy and her assistant, as well as Dawn in the optical department, took their time to hear what I had to say and looked at all possibilities for the issue I presented. That don’t rush through or decide what the problem (or lack thereof) is before the patient gets to give their input. Thanks!!
Jun 25, 2020
I was very impressed by the check-in process when arriving for my appointment. The fact that I did not see anyone without a mask is comforting.
Jun 25, 2020
Very professional. From the moment you enter you are greeted and asked COVID-19 questions along with temperature taking before entering. Everybody was so polite and friendly. Dr. Webb is an angel!
Jun 25, 2020
Excellent Dr. Martin was wonderful!
Jun 21, 2020
I was very impressed and pleased with my visit and exam by Dr. Burr
Jun 20, 2020
Good experience with appointment.
Jun 19, 2020
My office visit was excellent. I must thank Dr. Moshures for his detailed explanations and care after my cataract surgery. He always takes time to make his patients feel special. I trust anything that he suggests. Thank you.
Jun 19, 2020
5 stars Great professional service
Jun 19, 2020
Had a great experience. Everyone was very professional.
Jun 18, 2020
I like the physician's here but the price of glasses here is pretty expensive. Without insurance theres no way I could afford my lenses it would have costed me over a thousand dollars.
Jun 18, 2020
I have the full and utmost confidence in Dr. DesLauries. Very professional, friendly and always very patient.
Jun 11, 2020
Outstanding customer service! Highly recommend this office for your eye care treatment!
Jun 10, 2020
Staff was courteous, polite, and maintains all socially distancing I could ever ask for.
Jun 10, 2020
I had the most comforting and pleasurable first experience with Dr. Webb. She is easy going and patiently friendly, all while maintaining a high level of professionalism. She and her staff are "FANTASTIC"!
Jun 10, 2020
Five star Rating. Very satisfied with staff and service.
May 30, 2020
From the time I was greeted at the door everyone was wonderful. It was the first time there and it was during the covid-19 issues. I never felt unsafe it was very clean people wore masks it was a wonderful experience. Dr. Quinn was wonderful and the girl who helped me pick out my eyeglasses was fabulous. I would highly recommend your practice. Thank you for everything
May 22, 2020
I enjoyed meeting Dr. Cooke and the staff at Vision Square Eyecare. Very friendly and professional.
May 21, 2020
Very pleasant and professional as usual
May 20, 2020
Follow up of cataract surgery, staff is proficient and very knowledgeable. Treated as a special patient. Would definitely recommend Dr Cooke.
May 20, 2020
Fantastic service normally, but everyone went above a beyond this time. With Covid-19 still looming around, the staff made sure every safety measure was taken and did it in a kind, friendly way. My daughter (8) normally likes to take her time to try frames on, but she felt a little disappointed she wasn’t able to this time. She does understand the reason why though. Thank you Dr. Hardy and staff!
May 17, 2020
In the midst of COVID-19, Vision Square Eyecare has continued to give stellar customer/patient care. I don't use that term (care) much anymore as it seems like like Healthcare should be referred as Health Services. I digress. Thank you for caring and genuinely engaging with your patients. Love to all y'all. Terri Hogue
May 10, 2020
The original appointment had to be rescheduled due to covid 19 pandemic to later in May. Got a phone call on the 8th of May offering an appointment that day, took it and meet the newest Dr of the practice, Dr Martin. Dr Martin was very professional yet very out going and friendly. Thanks Vision Square for taking care of our families eye care. Recommend this office to everyone I know.
May 9, 2020
I’m glad to be a patient at Vision Square in Shallotte, when I’ve had an expected problem and called the office they are very professional and understanding and make an appointment or work me in. The receptionists do a good job and very friendly.
May 9, 2020
I am completely satisfied with the care I was given by Vision Square. I have a concern with the scheduling though. I had a 8:45 AM appointment with Dr. Hardy. I was not seen by a technician until 9:00 AM and not seen by Dr. Hardy until about 9:30 AM. As a retired person, the waiting time was not difficult for me. However I can imagine a working person not having the extra time to be spent waiting. Whenever I have an appointment with Vision Square, I automatically schedule myself for 2 hours if it is only a Dr. visit, but 3 hours if glasses are also involved.. . .
May 8, 2020
Excellent care every time I come in to see Dr Webb. The staff are all very helpful & considerate.
May 8, 2020
Dr hardy tried to make sure that I have best vision possible after my cataract surgery.
May 7, 2020
The Staff very pleasant and helpful. Dr. Elizabeth Cooke is an outstanding professional with a very caring heart. She always explains and answers any questions that I need answering. Dr. Cooke has an outgoing personality and her knowledge of the eye is truly remarkable.
May 6, 2020
Extremely friendly and professional.
May 6, 2020
I am so grateful to Dr Cooke for seeing me during the COVID crisis. I was was in extreme pain and she was very caring and helpful. Thank you very much!!!
Apr 28, 2020
Thank you for your excellent care. The assistant was sweet and welcoming. My doctor was thorough and she took her time answering my questions. I felt very safe with their Corona precautions.
Apr 24, 2020
My first visit and it was excellent. Everyone was polite and friendly. They were quick getting me in an examine room and quick to resolve my problem.
Mar 17, 2020
YOU WOW ME! Thank you for the incredibly professional service at your office. I was "Red carpet" treated throughtout my visit. I had thought that since it was VA related appointment the treatment would be second hand, boy was I wrong! Thank you again and again for your consideration. Sgt. Manuel M Cumes
Mar 12, 2020
Have been wearing glasses or corrective lenses most of my life and this organization is the best. Best exam., customer service, etc.
Mar 7, 2020
Great professional service
Mar 7, 2020
Dr. Moshoures and his staff are all very personable and professional! Their thorough explanations of the tests and their findings puts me at ease.
Mar 7, 2020
everyone was so considerate and helpful. Took me in right away. Love Dr. Scot Haire, he was just amazing. thank you for the prompt and helpful visit.
Mar 6, 2020
I am very grateful for the excellent care I received yesterday from Dr Elizabeth Cooke. She is a knowledgeable, caring professional. The technicians and staff are caring and do a good job. I highly recommend Vision Care Associates.
Mar 3, 2020
Waiting was a little long, but professional and complete exam most satisfactory. Let me know readers would work fine for me. Dr. Hardy was excellent. Was not asked to purchase glasses. I respect that.
Feb 27, 2020
Other than the rooms being too cold, every thing was handled well. The receptionist couldn't have been nicer, and Dr. Cooke is pleasant, competent, and willing to answer any and all questions.
Feb 22, 2020
I’m always impressed by the promptness of each technician leading up to the Doctors exam. Like a well oiled machine each person is professional, thorough and pleasant. Kudos to Lillie and Ethan! And as always Dr. Hardy is wonderful!
Feb 21, 2020
Am pleased with the thoroughness of exam. I use glasses & contact lenses so realize there are multiple steps in the evaluation process....expect to spend at least an hour.
Feb 21, 2020
What a refreshing change coming to your office to see Dr. Hardy in Shallotte. My previous experience to an opthalmologist in Little River was so bad I came here for a second opinion.. So glad I did. Have already recommended your practice to two family members who like me have recently relocated to NC.
Feb 20, 2020
I loooove Dr Cooke. She's charming and thorough and knowledgeable, does not pretend to be omniscient but enjoys solving challenges. I trust her completely.
Feb 15, 2020
Dr Webb was very helpful at the annual checkup. She explains things in a manner I can understand. The folks in the eye center did a good job of cleaning and tightening my glasses and sunglasses for the year. Ray Crawford
Feb 14, 2020
Always the best in care and service!!! The staff at Vision Square are professional and always very thorough in exams, fittings, etc.
Feb 5, 2020
I feel very lucky to have Dr. Webb and her assistants work with me to help me continue to make sure my vision is evaluated and taken care of. She is very personable and knowledgeable. Thank you. I appreciate it!
Feb 4, 2020
On 02-28-2020 I had my first Annual Eye Exam with Vision Centers in Shallotte, NC. From the Receptionist to the Technicians to Dr. Webb's exam and analysis they were all Professional, Friendly and efficient. My visit wad timely in and put within an hour. Vision Centers in Shallotte has my future allegiance....
Jan 29, 2020
Me and my husband had to find a new eye doctor because of an insurance change. We made an appointment at Vision Square Eye care. We both saw Dr Martin. Very good eye examine. The office there were all very nice to us. So glad we found Dr Martin.
Jan 28, 2020
Great visit yesterday. I felt I had a very complete exam. The staff were very personal and helpful. Thank you for your attention for my 1st visit. I suggest this group for your all your eye needs.
Jan 28, 2020
Staff is wonderful and couldn’t ask for better vision care! 5 stars are as high as I can give but a 10 in my book!
Jan 25, 2020
I was pleased by my exam with Dr. Hardy; she gave me advice on ameliorating the effects of Fuchs dystrophy by adding saline eyedrops to my eyes
Jan 24, 2020
The office staff are very, very pleasant. Dr. Deslauriers is very caring, attentive, supportive and wants the best for me, her patient!
Jan 22, 2020
Great service. Staff very knowledgeable and friendly. Like Dr. Webb. She is a down to earth and easy to understand. God Bless
Jan 17, 2020
Great Staff, from reception to Doctor
Jan 16, 2020
Hi Folks, this is what I just left on Google+ - you are the best! Barbara Sfraga just now Dr. DesLauriers is very thorough and caring. She LISTENS. This is not an "in-and-out" visit - leave time for a soup-to-nuts exam especially on your first visit. Dr. DesLauriers does not rush through getting all the info she needs to support your eye care! The office is also run very efficiently - receptionists and assistants (don't know the proper terminology) are all very helpful and accommodating. Wait time is minimal - hardly have time to crack open my book! I highly recommend Vision Square, and especially Dr. DesLariers (though I hear they are all really good there - from the founder, Dr. Moshoures on down.)
Jan 16, 2020
Excellent eye exam. Beats the Big Box Stores and I have a Doctor that I can expect to see for a long time.
Jan 15, 2020
The people at Vision Square Shallotte are prompt, friendly, thorough, and professional. It is always a positive experience there.
Jan 14, 2020
I had an eye infection and needed to be seen urgently. New to the area, I called Vision Square and they scheduled me for an appointment the same afternoon. The eye exam with Dr Haire was excellant, and the situation is under control.
Jan 10, 2020
I see Dr DesLauries. I would highly recommend her.she is very knowledgeable and always very pleasant.
Jan 7, 2020
From the time I walked in, everyone was kind, curtious and professional. I had a pleasant experience and will tell friends, neighbors, ECT.
Jan 1, 2020
Professional and courteous staff. Most thorough eye examine I've ever had.
Dec 21, 2019
You always do a great job. Customer service is also excellent.
Dec 18, 2019
good people helpful caring doctors
Dec 17, 2019
My first visit to the Shallotte office was very pleasant from greeting at front desk to each of the technicians and very helpful optician staff. Dr. Martin was thorough and put me at ease with concerns I had. Being new to the area, it is wonderful to have found eye care professionals I feel good about returning to. My mother and husband also had very good experiences here.
Dec 17, 2019
Staff is very friendly and knowledgeable. We never have to wait past out appointment time. Vision square is awesome!
Dec 17, 2019
Such nice people, they were so sweet and understanding when I was there. Will definitely be going there from now on.
Dec 14, 2019
Everyone was very helpful and friendly. Knowledgeable and genuinely concerned. They take the extra step! Highly Recommended!
Dec 11, 2019
I travel an hour each way to my appointments with Dr DesLauriers. She is so worth the effort! I have been going to her for many years, through glasses, contacts, support after cataract surgery, and general checkups. She thoroughly examines my eyes and tells me exactly what she's observing. She remembers my history and all the little things we chat about during my exams. I wouldn't think of going to anyone else!
Dec 10, 2019
Very friendly and very attentive staff They take time to listen to you Make you feel welcome from start to finish
Dec 4, 2019
I have always had the best care. I scratched my cornea over the weekend and was in a lot of pain. They came in on a Sunday to help me. They are the best.
Dec 3, 2019
DR. Chris Moshoures is a hands on professional eye doctor. He cuts right to the chase and explains the treatment and what is in your best interest for eye care. It doesn't get any better than that.
Nov 23, 2019
Excellent service from Dr Hardy! She is always very thorough and very caring!
Nov 21, 2019
Great service by everyone. I especially like Dr Cooke. She is the best.
Nov 21, 2019
I was pleased with my visit with Dr. Webb and her associates
Nov 13, 2019
Dr. Beth Cooke is amazing - she really cares about her patients as people and individuals. I look forward to seeing her annually!
Nov 6, 2019
Excellent results. Conscientious and courteous staff.
Nov 6, 2019
This was my 2nd visit, my first being to the Calabash office. I highly prefer the Shallotte office. Everyone was very friendly and the office was clean and bright. My only suggestion was my visit seemed to take longer, 1.5 hours, than what I had expected. And although I have zero experience in how a Doctor's office should be managed, it seemed like too many hand-offs (6) from one person to another. That said, overall the visit was a pleasant one. - Mike
Nov 6, 2019
At my last two appointments I was seen by Megan. Very pleasurable experience.
Nov 2, 2019
Vision Square Eye care is top notch. Dr..Stephanie Hardy is very friendly and goes the extra mile to help me.
Nov 1, 2019
Dr. Cooke is great! Couldn't ask for a more knowledgeable and pleasant eye-care specialist.
Oct 31, 2019
My husband and I were new patients and were treated so well! We loved the doctor and the staff.
Oct 30, 2019
Dr Moshoures does a great job of scripting my progressive lenses with perfect prism adjustments. He also has wonderful patience working with my wife who has dementia and PSP.
Oct 23, 2019
Thanks for being so kind, explaining everything, and honest help with picking out new frames.
Oct 22, 2019
As always, staff is very helpful and pleasant. Everything is explained beforehand. I always dislike the Visual Field test, but Ethan was very u dersta ding and encouraging g.
Oct 19, 2019
Excellent customer service, Dr Hardy and staff . Feels like family.
Oct 19, 2019
The staff and doctors are all very nice and positive! I would recommend then to everyone!
Oct 16, 2019
What a wonderful facility! What started as a last minute appointment, resulted in a lifetime customer. From the time I walked in the door to the time I left, everyone couldn't have been more friendly, polite or accommodating. I will highly recommend them to everyone in search of a GREAT optometry office.
Oct 13, 2019
I continue to be pleased with the quality of care I’ve received over the past 8 years.
Oct 13, 2019
My recent appointment at the Shallotte office could not have been better The entire staff was cordial and professional. I had very little wait time The office is bright ,cheery and comfortable. Dr.DesLauriers is fantastic She never rushes you and very carefully explains everything. I have recommended her to many of my friends and neighbors Loved the Shallotte office Kendra Maxwell
Oct 12, 2019
Arrived 15 minutes early (2:30 appointment) for new patient paperwork. Waited excessive long for being called back, given tests by nurse, then another long wait sitting in darkened room. Finally, doctor came in, few tests, quick analysis, and OTC suggestion. Took longer to do paperwork for visit/insurance than diagnosis. Checked out at 4:06. Draw your own conclusion of how I felt about my visit.
Oct 10, 2019
I've always considered Vision Square to be the best health/eye care organization in southeast NC. And Dr. DeLaurier is the best doctor I've ever had. Too bad she's just for eyes but that's OK.
Oct 10, 2019
Great people. Great service and care. Thank you.
Oct 10, 2019
Dr. Cooke is fabulous She take extreme care of all her patients. Thanks Dr. Cooke. Karen F. Byrd
Oct 9, 2019
Was truly a great experience all staff doctors associates with nothing but helpful great follow up and a long wait highly recommend it five stars
Oct 9, 2019
Vision Square Eyecare exceeded my expectations. I am new to the area and broke my glasses. The lovely young lady that received my call was very helpful and was able to get me an appointment at the Shallotte office for the next business day. The entire staff was friendly and helpful. I was able to get a full exam which I needed as well as have my glasses repaired. I highly recommend Vision Square to everyone!
Oct 8, 2019
Friendly and efficient service.
Oct 8, 2019
Always friendly and concerned
Oct 7, 2019
Dr. Hardy and the entire staff are caring and kind. I appreciate them taking care of my loved ones!
Oct 4, 2019
I have driven from South Carolina to North Carolina for decades for the exceptional and personable eye care of Dr. Moshoures and also Dr. DeLauriers. I am very comfortable there and confident in their level of eye care that I appreciate !!
Sep 29, 2019
I'm always treated with courtesy. Dr Cooke is great. She always has time to answer questions I might have. The lady in the eye glass section went out of her way to show me all the frames that Medicare offers.
Sep 26, 2019
Very pleased 28th the staff and Dr. Hair.
Sep 25, 2019
Great visit. Entire staff is always exceptionally friendly and professional. I am especially comfortable with Dr. Cook. Makes me feel I am receiving 100% of her attention during the exam.
Sep 24, 2019
Everyone was so nice and very efficient in their field of expertise. I am excited to get my new glasses!
Sep 21, 2019
In the 10 years with Chris Moshoures I have always been happy with his care and professionalism!!
Sep 21, 2019
I have been a dedicated patient of Dr Moshoure's appoximately 15 years. There ave been times where I was treated above and beyond expectations. Would never consider transferring to another Optomotrist as long as he is still in practice.
Sep 21, 2019
They were very professional and friendly On time and explained everything in terms you could understand Very detailed exam
Sep 18, 2019
Dr DesLauriers was excellent. P leasant, informative, a real pleasure to deal with.
Sep 17, 2019
It was the most thorough eye examination I ever had. All the staff I came in contact with was very friendly and. efficient. The lady that helped me to pick out my new glasses was wonderful and went over and beyond to be helpful.
Sep 14, 2019
Appointment with doctors and technicians was very thorough. Weight was way way too long
Sep 12, 2019
Great Eyecare. Dr. Cooke always explains what she’s doing. Much appreciated.
Sep 10, 2019
Awesome service Dr Hardy and your staff (Rita in Shallotte) make my visits very enjoyable!!
Sep 5, 2019
Friendly, quick, professional service - a real joy to come here.
Sep 4, 2019
Great staff. Great service
Sep 1, 2019
I was extremely pleased with the friendly and professional exam that I received from Dr. Cooke and staff.
Aug 25, 2019
Professional, knowledgeable, friendly. Dr. Moushoures and his staff are wonderful!
Aug 24, 2019
Love Vision Care at Shallotte!! Friendly and caring people working there! Nothing could be finer!! Dr Chris is my favorite!!
Aug 23, 2019
Wonderful service,friendly staff,very satisfied
Aug 22, 2019
I was in Shallotte working and scratched my eye pretty badly, so I just dropped in. The staff worked me in quickly, Dr Heidi Martin was VERY nice and fixed me up and got me back to work. Every person I came in contact with was super accomodating.! Great experience.
Aug 21, 2019
Saw Dr Cooke right on time. Lily and other staff were pleasant, polite and knowledgeable. I highly recommend their practice for checkups and glasses.
Aug 20, 2019
From the moment you enter the doors you are greeted with smiles & kindness. The staff is awesome the office itself is very comfortable with a calming atmosphere.
Aug 18, 2019
Friendly staff and doctors. Knowledgeable and helpful. Quick in and out. Kept really close to appointment time which is very appreciated.
Aug 10, 2019
It’s good to have the Vision Square team supporting my eye health care.
Aug 10, 2019
I have been very impressed with Vision Square. Everyone is extremely helpful and knowlegable.
Aug 10, 2019
I have been seeing Dr. DesLauriers for years and have always been extremely pleased with her professionalism , concern and caring ways . In my estimation she’s excellent !!
Aug 8, 2019
Very high tech eye care center. Pleasant atmosphere and friendly staff. Dr. Webb was thorough and easy to talk to.
Aug 7, 2019
I like the office staff as well as the promptness of of seeing my Dr. I picked out a great pair of glasses but unfortunately they were way over priced even with my bcbs discount.
Aug 3, 2019
Very thorough exam. Explained things understandably.
Aug 2, 2019
I thought my appointment was excellent; on time, and professional.
Aug 1, 2019
everyone was so professional knowledgeable and so helpful I learned some very important info about retinas
Jul 31, 2019
Excellent, professional service
Jul 31, 2019
Went for my eye exam this week and as always the service was great . From the front desk, to the technician getting all of your info updated , to the amazing Dr.Cooke and then off to get fitted for my new glasses with the assistance of Jimmie Cox, who takes her time in making sure that you get a pair of glasses that will make you look and feel amazing. Last, but not least ,the nice lady who checks you out with a smile and does not keep you waiting. I guess it’s safe to say I had a great experience.
Jul 30, 2019
First time patient who was highly impressed by great customer service and quality of care
Jul 26, 2019
The office has been my provider for over 20 years. I wouldn't go anywhere else. They are very accommodating at every visit. The best.
Jul 25, 2019
Wonderful experience. Jimmie was super to work with and exceptionally helpful and informative.
Jul 25, 2019
I really enjoy going to see Dr. Cooke. She is kind, friendly and professional. Always a pleasant experience!
Jul 23, 2019
Everyone in the office is very nice. They are very thorough with the eye exam.
Jul 23, 2019
Totally disappointed with yesterdays appointment. To begin with when they took me back and measured my glasses that I ordered from you last year. I found out that they were different perscriptions, I ordered one pair with new lenses and frames and one pair with just new lenses placed in frames I already have. I did notice a difference so I started wearing the ones that I could see out of best. now I find out that the ones I had problems with were actually different from the others. I asked Dr Cooke last year and this year if she would renew my prescription for restasis and was never really given an answer, she just didn't give me the prescription. I would like to know why, I presented that questions to you online message center and haven't heard back. I called the office and was told it would be a week or so before the person that does those would be in the office. I got a message about my medical info being on your portal but cannot get into the portal because I haven't yet registered, this is the first time I have heard about it now am waiting because there is no one in the office at this time to handle that. Dr Cooke notice a red mark that I have that has been there for about 3 or 4 years, and said something about watching it for infection, then dropped that topic. She asked a bunch of questions to which I answered but she didn't persue. When she dilated my eyes she actually sent ;me to order new glasses, and thats when I was told (but not by her)my vision was actually better, which I don't understand because I could hardly read any of the letters on the wall. Again no explanation. I ordered glasses without thinking, when I got home I decided to just keep the ones that I was used to wearing and canceled the new order. I also was told I have a cataract, I will see a retina specialist next week in Virginia and check that out with him. I have known about it for a while now also but she didn't say whether it had gotten any bigger,
Jul 22, 2019
I see Dr. Debra Webb at Vision Square in Shallotte....she is probably the most skilled and customer-friendly optometrist I have seen in years. Very thorough, concerned, and precise in her exams. I always leave appointments feeling that my needs have been met. If you are in the area of this facility, I highly recommend Dr. Webb for your eye care needs.
Jul 14, 2019
The best around. Pleasant and smart people work there. Love them all.
Jul 11, 2019
I trust her. I trust her knowledge and her judgemental her opinion. She's funny and fun, and I enjoy her company. She's helped me resolve an issue that others couldn't. I surely recommend her.
Jul 10, 2019
Excellent customer care by Dr.Delaurentis
Jul 2, 2019
Y’all are the best I love DR.Hardy my dad also sees her.
Jun 29, 2019
I have been very happy to have the care and treatment and care I have received from Dr. Kathy DesLauriers so far, even though the results have been a little disappointing, because this damn ectropion malady has been hanging around too long, which means it has probably decided to make my left eye its home for awhile!
Jun 28, 2019
This office is busy and the employees are all very nice. They have a very nice office with tons of options.
Jun 28, 2019
The entire process took almost 2 hours, too long !
Jun 28, 2019
I am always treated with respect and friendly concern for the health of my eyes. This entire staff works hard to make my experience a pleasant one! Thank you!
Jun 28, 2019
Friendly and helpful, caring.
Jun 21, 2019
My visit was great. Dr. Hardy explained everything in great detail to me and made sure I understood what she said.
Jun 21, 2019
I have been pleasantly surprised over the past few years how much of an improvement there has been in the wait times after arriving at your office. The staff is very courteous and pleasant. Dr. DesLauriers is an inspiration on how to treat people. Her thoroughness in explaining what she is doing during my exams is the best!! She promotes a genuine feeling of individual interest in her patients; I base that on comments the staff use in relation to her. I can't imagine anyone other that her to be my eye doctor!
Jun 20, 2019
You are all wonderful! So glad that I found you (to take such great care of me!)
Jun 13, 2019
I was made very comfortable on my first visit to Vision Square. Since it was not a routine visit, I was a little nervous. I was made to feel comfortable and Tina and Dr Hardy were both kind and professional. Thank you.
Jun 6, 2019
My visit was top notch. You people made everyone feel at home. I would recommend you to everyone's I have already. You have a higher rating than a 5.
Jun 4, 2019
I had great time with staff. Service was pleasent and would recommend anyone to try out. For there next eye exam.
May 31, 2019
Excellent eye care. Dr. Hardy always takes the time to answer my questions and make sure I totally understand her answers.
May 30, 2019
Great customer service!!! Love Dr. Webb and Kayla. Very friendly and thorough!!!!
May 30, 2019
Woke up with a infected eye. Vision square for me in very quickly and gave me drops to solve my problem. Thanks you for getting me in so quickly..Patricia Mays oak island NC
May 29, 2019
I have been a patient for 19 years. They always exceed my expectation with their kindness and expertise. I have recommended their office to many many people
May 29, 2019
Everyone is efficient and professional. I especially appreciate the short wait time to be ushered into the offices. I thank Dr. Cooke for explaining the cataract surgery in detail even if it was after I had the procedures.
May 24, 2019
Dr Hardy and staff do a wonderful job. they communicate well and are through. The product of their work is professional and they communicate well. good job
May 24, 2019
Dr. Mousher is truly an expert in his field and takes the time to make sure your prescription is correct.
May 20, 2019
Dr. Hardy and staff are wonderful! One feels confident that the time and effort taken in one’s examination is thorough and one’s diagnosis is thoroughly explained. Having prescription glasses made is also a great experience. The staff respects your cost concerns and helps find the right pair of eyeglasses for one’s pocketbook as well as style, face shape, and usage. Specialized lens choices are explained with regards to both function and cost.
May 20, 2019
Great efficient service! Staff was very knowledgeable.
May 20, 2019
Office organization seemed rather disorganized. I had a 9:00 a.m. appointment, arrived at 8:50 a.m. and finally walked out the door at 10:20 a.m. It was a little after 10:00 a.m. when I finally saw the doctor which took all of 10 minutes. Other time spent interacting with personnel included checking in and out and 10 to 15 minutes spent with a technician. So other than the 25 to 30 minutes spent in some actual "exam" or administrative event, I waited either in the foyer, in the back waiting for a room to become available or in the exam room itself. I try to make all doctor appointments for early in the morning before they have a chance to get too far behind, but this time it didn't matter. I don't know if something out of the ordinary was going on or not, but I got the impression while sitting and waiting in the back that the right hand didn't know what the left hand was doing. My next appointment is at 8:00 a.m. which is when they open so we'll see . . . .
May 16, 2019
Very happy with my entire experience at Vision Square from check in to check out. Dr. Cooke has always been very caring and is great at taking the time to explain or answer any concerns that I might have. Would highly recommend Vision Square.
May 13, 2019
I am so grateful to Dr. Hardy. In the past year, I have experienced several “eye events.” She has always seen me quickly and given me thorough eye care. She is the very best!
May 12, 2019
I was called back on the time of my appointment, service was courteous, and exam was prompt and efficient.
May 11, 2019
The staff was very friendly and provided me with excellent service.
May 11, 2019
Anytime that you are seen by Kathy DesLauriers you feel really special. She takes as much time as necessary to address your needs.
May 11, 2019
Doctor Hardy was great. Very professional and explained my options thoroughly. I would definitely recommend her in the future.
Apr 19, 2019
We give you 5 stars. The service was Excellent.
Apr 18, 2019
You folks always do a first class job from start to finish. Very professional and pleasant experience. Dr Cooke is outstanding.
Apr 18, 2019
The staff was very knowledgeable and very personable. Dr Moshoures was most informative. I had a great experience. Picking out frames was easy, thanks to Stephanie.
Apr 17, 2019
I’m giving 2 stars because the dr that I saw as well as the various techs that helped my exam were extremely nice and welcoming. However, upon checking out the lady manning that window was extremely rude and unhelpful. When my appointment was set up I was told it would only cost my specialist copay so I agreed to do the appointment. Then after everything was done the rude lady tells me it’s $72 not 20 and that she doesn’t know where I would of gotten the other amount from. I ask if there was something that can be done and she said “well if you don’t end up really needing to pay that much then you’ll get a refund” ummm that just doesn’t seem like very good customer service to me. I live on a budget and when my account is now $50 less than I had budgeted for it creates difficulties.
Apr 17, 2019
Awesome. Been going here for years and have always been happy with my experience.
Apr 11, 2019
Very thorough. Pleasant atmosphere.
Apr 10, 2019
What a pleasure it was to deal with Dr. Cooke and the Staff at Vision Eyecare-Shallotte.
Apr 10, 2019
Extremely professional staff. Dr. Moshoures is a pleasure to deal with and is a caring health provider. I actually look forward to my eye exam because of his caring way.
Apr 6, 2019
The care you receive from Dr Moshoures and the all staff if fanatic. They make you feel comfortable and am very pleased with everyones professional performance.
Apr 6, 2019
I had a great visit everyone was very friendly and nice I even had some laughs not to often you get that at a Dr's appointment
Apr 6, 2019
Love Dr. Webb! So kind, personable. Seems genuinely interested in what patient has to say.
Apr 5, 2019
Staff are very pleasant and polite.
Apr 4, 2019
I am new to the area - I'm pleased hat I chose Vision Square Optical. They gave me the most comprehensive eye exam that I have ever had! Dr. Cooke was a pleasure, she reviewed and explained everything to me. I highly recommend this practice.
Mar 21, 2019
Always happy at the time of year when I go for my yearly exam. It may cost alot but I know when I leave I have had a thorough exam. There always on top of whats been happening in the health world and all the new machines are right in that office. It no more guessing. There's proof right there in the results. Always smiling faces too. I have been a patient for at least 25 years and have always been safisfied by the results. I also know if I have any problems they will work me in.
Mar 19, 2019
Dr DesLauriers and the staff at Vision Square do a remarkably professional job. They're efficient, courteous and state of the art service is superb. I highly recommend Vision Square.
Mar 19, 2019
I feel very comfortable and secure with Dr. Hardy. She is very caring and thorough. She explains things very well.
Mar 17, 2019
Wonderful group of people
Mar 15, 2019
Absolutely a great place to go.
Mar 15, 2019
Super nice staff all around, from front desk to PA to Dr. Wait is never too long, state-of-the-art equipment, I'm happy.
Mar 13, 2019
Great service by staff and Dr. Hardy
Mar 8, 2019
I have been going here for MANY years and I believe they are the best eye Drs in this area .verry throural and they are like family .i tell lots of people about the care I get.
Mar 8, 2019
I have been going to Dr. Cathy for many years now. Each time, she is so sweet and kind and explains everything so I can understand about my eye care. Her staff is outstanding and make you feel comfortable as soon as you start your exam. Vision Square give me that personal touch and cares about my eye care.
Mar 7, 2019
10/10 Love this place! They got me in super fast , was seen and left within a good time!
Mar 7, 2019
Excellent care. Very pleased with Drs. DesLauriers and Cooke!
Mar 2, 2019
I normally see Dr. Des Lauriers, but was scheduled for an appointment with Dr. Cooke. She was pleasant and as professional as Dr. Des Lauriers. It was a good appointment!
Mar 1, 2019
Called on time. Friendly and informative staff. Dr Moshures exam was thorough and well explained
Feb 27, 2019
Loved my visit and give it 5 stars ⭐️ ⭐️⭐️⭐️⭐️ Thank you!!!
Feb 16, 2019
I have been very pleased with the quality of care I receive from the physicians and staff at Vision Square for many years.
Feb 12, 2019
I had a great experience at your business.
Feb 10, 2019
I always look forward to seeing Dr. D. Great communicator.
Feb 6, 2019
Staff was very nice and knew what they were doing and explain every thing that was going on.
Feb 5, 2019
It is always a pleasant visit to Vision Eyecare in Shallotte. Dr. Webb and staff are very professional and caring.
Feb 5, 2019
Excellent physicians and staff.
Feb 5, 2019
Went to have my annual eye exam at Vision Square Eye Center in Shallotte. Dr. Cooke is the greatest, always smiling and friendly. From the time you walk in until you leave all of the office staff and technicians are super friendly! Will be seeing you again next week when my glasses are in.
Feb 5, 2019
I have been seeing this company for about 20 years now and ALWAYS get great service and expert care.
Feb 5, 2019
Team Vision Square Eyecare- Shallotte ROCKS! I just love Dr. Hardy and the entire team at Vision Square!!! Thank YOU for your time and talents and always welcoming me with a smile and patiently answering every question.
Feb 5, 2019
Dr. DesLauriers was, as usual prompt and thorough. And the staff was, as always, friendly, efficient, and like Dr DesLauriers completely professional.
Feb 5, 2019
Excellent Doctors and staff
Jan 9, 2019
It's my 3rd visit to this office. I was actually called a few minutes before my appointment time. Everyone in the office was professional and friendly. Dr. DesLauriers explained all of the information, eye scans, etc. Very impressive.
Jan 8, 2019
I was seen promptly and have never experienced as thorough an eye exam as I had at vision eyecare. I look forward to getting my new lenses and being able to see clearly once again.
Jan 6, 2019
I always have a good experience when I visit your office. I normally see Dr DeLauries. She's fantastic! I was unable to see her this time but saw Dr Cooke this time. She was also very good .
Jan 5, 2019
Service is always exceptional, Dr Cook is a very good Doctor.
Jan 3, 2019
Staff and doctors very friendly and attentive.
Jan 1, 2019
Office staff and physician staff are just awesome. They employ the latest technologies and have a very efficient flow to fulfill their patient needs. Glad I chose Vision Square for my optical needs!!!
Dec 22, 2018
I had a problem with straight lines and Dr Hardy immediately referred me to a Retinal specialist in Wilmington. Turned out to be start of macular degeneration which is curable if treated early. Thanks Dr Hardy.
Dec 20, 2018
Vision Eye Square recommended cataract surgery. Dr. DesLauriers's follow up after the surgery was excellent. Her thorough explanation and caring attitude, and options for resolving the issues was very helpful....both for the healing of my eyes and to relieve my fears.
Dec 17, 2018
Very professional and welcoming!
Dec 14, 2018
Albeit bad news it was a pleasure to meet Dr Webb. She accurately diagnosed a detaching retina. Her professionalism and persistent efforts with the retina surgeon resulted in an emergent 3-hour operation in Wilmington last night which quite possibly saved my vision. So long as she’ll have me, she is my new optometrist!
Dec 14, 2018
I have been going to Vision Square for several years now following a move to the area. Very professional, knowledgeable and caring
Dec 13, 2018
Love Dr. DesLauriers. Very thorough exam and explains findings very well!!
Dec 9, 2018
Everyone at Vision Square Eyecare is friendly and welcoming. They are knowledgeable and efficient. Dr Cooke is a wonderful doctor. She took the time to answer all my questions and concerns and explained things to me related to the eye exam.
Dec 5, 2018
Very professional and friendly staff .Only problem is that I was charged 50.00 that I did not expect .I don't recall being given a choice or giving reason why or what the needed procedure was about
Nov 30, 2018
I appreciate Dr. Des Lauriers approach to informing me of what is going on with my eye. She is factual without a lot of drama and has referred me to Dr. Brownlow for a follow-up on m left eye changes.
Nov 29, 2018
Always a very good visit for my annual eye exam. All the staff is pleasant and knowable on all aspects of my visit. Would not change a thing.
Nov 28, 2018
Dr. Webb is awesome. . . so professional in all her dealings with all the people she deals with.
Nov 22, 2018
Staff was very professional but had to wait on the Dr. for 30 minutes after technician was done waiting for the doctor. Very pleased with practice in spite of wait.
Nov 22, 2018
Excellent service and care
Nov 21, 2018
Everyone is pleasant and knowledgeable
Nov 21, 2018
A modern facility with a welcoming staff knowledgeable clean great selection of frames and options for eyewear
Nov 20, 2018
Vision Square has been a wonderful new experience managing my eye care for the past two years. Dr Hardy is very attentive, easy to talk with and offers advice and information easily during our appointments. The support staff is also knowledgeable and comfortable to work with. I advise anyone looking for vision support and care to check out this practice.
Nov 18, 2018
Dr. Hardy and all the staff here are very friendly, informative and work hard to meet your eye care needs. They take time to answer all questions, treat you with respect.
Nov 18, 2018
Excellent service. Dr Cooke is wonderful, very thorough and personable.
Nov 17, 2018
BETH DID A GREAT JOB !!!! PROFESSIONAL; FRIENDLY; WITTY; REAL LIFE AND MEDICAL EXAMPLES TO MY QUESTIONS. LEAVING YOUR OFFICE I FELT THAT ALL MY QUESTIONS AND CONCERNS WERE ANSWERED.
Nov 17, 2018
Every area is neat and clean. All staff members are knowledgeable and courteous. What is not to like!!! Sixteen years of professional care. Dr. Haaardy has made some excellent calls helping me to stay viable at age 83.
Nov 16, 2018
Excellent as always. Did wait over an hour before seeing the doctor.
Nov 16, 2018
Extreme professional and intensive care received by everyone from the time I entered the office until time I left.
Nov 13, 2018
An excellent experience. She exam was performed timely and very professionally.
Nov 6, 2018
Very professional, friendly staff.
Nov 6, 2018
I give you a 5 star I was very impressed with the looks of your office I have never seen a office so beautiful, I loved your comfy chairs and your pens ha ha :)
Nov 4, 2018
As usual, great appointment!
Nov 2, 2018
Great staff and my favorite Dr. Hardy. Been with her office for years. Never had an issue or complaint. Highly recommend this office
Nov 1, 2018
Excellent, friendly, helpful staff. So happy I was seen the same day I called with a problem
Oct 30, 2018
Always love the time spent with Dr. DesLauriers. She explains everything she is doing and why she is doing it. She is professional in all ways and makes one feel that their care is her first priority.
Oct 27, 2018
Under Dr. DesLauries care my eyes are the best they have been in at least 30 years. My experience with Vision Square Eyecare-Shallotte has been positive and I would highly recommend them!
Oct 27, 2018
I was relieved to express my concerns with Dr. Cooke. She is always pleasant, understanding and patiently explains medical procedures.
Oct 27, 2018
Excellent checkup. Very professional.
Oct 25, 2018
Dr Webb is the best personality plus.
Oct 24, 2018
Dr Webb is the best personality plus.
Oct 24, 2018
Very very nice bunch of ladies..
Oct 24, 2018
Dr. DesLauriers is very thorough in her eye exams and explains each step to me. She and her staff are very professional and friendly. They have been always on time getting me to the examination room. I also like the friendly atmosphere each time I was there for my appointment. Thank you very much to all for a great job. I will definitely refer my friends and family to you should they ask for an excellent eye care office.
Oct 24, 2018
The Dr takes the time to talk to you. Fabulous staff, beautiful office
Oct 17, 2018
Had my yearly appointment with Dr Moshoures yesterday. The doctor and his staff were very helpful and professional .
Oct 17, 2018
All aspects of annual eye exam were handled efficiently and professionally. I only waited about 10 minutes to be called back and the tests and exam took about 40 minutes. Dr. Des Lauriers always conducts a very thorough exam with detailed explanations of my eye health. She answers all questions and is very helpful.
Oct 16, 2018
I have never been in a finer establishment every staff member treats every patients with such friendliness and personal care whether working with that person or not. All staff members from beginning to end help me feel at ease and cared for took their time explain things early and we're so very friendly. I have gladly recommended this establishment to everyone I come across thank you very much for your caring and understanding and true help.
Oct 16, 2018
Service excellent--document retrieval not so much
Oct 12, 2018
My appointment was a foliow-up. An OCT scan was performed and Dr Martin thoroughly explained the results. She also checked the eye pressures and compared them to my previous readings. We discussed the next step in my eye care and I was satisfied.
Oct 7, 2018
Love all the smiling faces of all the ladies here. I couldn't have chosen a better place to meet my eye care needs than here!
Oct 6, 2018
This was my first visit for an exam of my eyes. They were very thorough and asked me numerous times if I had questions. Dawn Clery is the best at fitting and making you feel confident in your new glasses
Oct 6, 2018
Very thorough and friendly
Oct 6, 2018
Very thorough, everyone was so pleasant and the doctor explained everything in terms I could understand.
Oct 4, 2018
Waited over 40 minutes for appointment.
Oct 2, 2018
Very professional, I was well informed of my problem and Dr Cook explained it to me. Very thorough eye exam
Sep 30, 2018
Dr Moshoures has always given me great service. His staff is very courteous , knowledgeable and friendly.
Sep 28, 2018
I've been seeing Dr Hardy for a long time and am pleasantly grateful for her services. She is a wonderful doctor, explaining each detail of my visit and follow up. I have recommended her to several of my friends.
Sep 27, 2018
Great visit, very professional and friendly throughout. Always will go back.
Sep 26, 2018
Dr Debra Webb is awesome. Caring and professional. She listens to the patient
Sep 26, 2018
Friendliest Ete care appointment I've ever had... That goes from the receptionist to the eye care specialists..to the Dr. To the eye glass provider...I'm a customer for the future...Thank you!!!
Sep 22, 2018
Since I started to go Vision Square Eyecare in Shallotte my eyes have never been better. I would whole heartedly recommend them.
Sep 21, 2018
Wonderful exam! All the personnel were very nice and the exam was very thorough and comprehensive. I am happy with the fitting of my contacts and that she found that I now am beginning to have cataracts which I was not told about last year with my previous eye doctor.
Sep 9, 2018
Fast and very nice staff. The best care you can get...
Sep 8, 2018
I was very pleased with the new improvements at Vision Square Eyecare. The time it took to fill out the update information form until I checked out was only 1 hour. I was also impressed with the newest addition to the Vision Square Eyecare, Dr. Martin. She was thorough in her examination and very pleasant.
Sep 1, 2018
I have always been extremely pleased with the service I have received from this office. Very professional and very helpful. I would recommend anyone to this office.
Sep 1, 2018
I had the opportunity to visit the Shallotte office on Friday. Once again, the entire team was attentive, courteous and professional. As a new resident to Brunswick County, I am fortunate to have discovered Dr. Cooke and others at Vision Square.
Sep 1, 2018
Dr Webb was excellent. Thorough and on time. 5 stars definitely
Aug 29, 2018
As always I was very satisfied with my visit in Vision Square, I saw Dr. Cook who is very professional and extremely nice.
Aug 28, 2018
Welcoming staff. On time with minimum wait. Dr. Stephanie Hardy is quite thorough and efficient. Pricing on lens and frame prices are high.
Aug 24, 2018
Assembly line service, shuffeld from one room to the next.
Aug 23, 2018
I've been a patient of Dr. Chris Moshoures since the early 70's. He is a great dr. and the fact that he is still my dr. after so many years speaks for itself. He is very knowledgeable, helpful, friendly, and of course a great health professional. I would highly recommend him to anyone who is looking for an Optometrist in our area. Thank's Dr. Chris for your great eye care!
Aug 23, 2018
Had a very good examination. Very professional.
Aug 22, 2018
It is such a pleasure to visit your office.
Aug 22, 2018
I have been coming to Dr. Moshoures for about 20 years and always treated professionally and made to feel almost like family. More than that, I feel the exams are thorough and I trust his work completely!
Aug 17, 2018
A thorough exam was given by Dr Hardy and her staff as usual with minimal wait time.
Aug 17, 2018
Everyone at Vision Square is awesome! So friendly and concerned about the patient. Dr. Hardy is the best! I have referred several of my friends to her.
Aug 17, 2018
Dr. Webb is awesome. Always have a good experience with her. She cares a great deal for her patients and always gives good info to support her suggestions that are helpful to stay healthy.
Aug 17, 2018
John Lovegrove Excellent service !Proffesional ,friendly ,efficent!
Aug 16, 2018
Great visit. First time for Janice and I. I was impressed with the courtesy of all staff I interacted with.The Eye Center was clean and well maintained, seating was very comfortable and, test and service was timely and efficient
Aug 16, 2018
Dr. Cooke takes the time to make you feel like you are the only one on her calendar. Although I know she had a very busy schedule. Great service.
Aug 15, 2018
I have been going to this practice for 15 years. I've gotten excellent care through all kinds to problems. Regular care is great, of course. It's when you're in trouble that it really counts. This practice can be trusted. I highly recommend.
Aug 15, 2018
The entire staff here are miracle workers! My eye started bothering me on Saturday and they squeezed me in on Monday. Being on vacation and getting conjunctivitis is unfortunate, but being taken care of with efficient quality care and the genuine compassion and friendliness of everyone was refreshing. It makes my heart happy when people go above and beyond and reminds me that goodness still flows in the world. Thank you all so much! Namaste Dorcas Webster
Aug 15, 2018
Dr. Cooke is great. She takes an interest in each of her patients. The staff is great and very friendly. Did not have to wait pass our appointment times. I would recommend Vision Square to everyone.
Aug 14, 2018
The quick appointment is greatly appreciated. Dr. Hardy is excellent with assuring my understanding of my problem.
Aug 10, 2018
I was amazed by the cleanliness of the facility, the friendly greeting when I entered and the professionalism of the staff. I will definitely return for years to come!
Aug 9, 2018
It is always a pleasure to be in your Shallotte office. I am met with a smile and each of the technicians that I deal with are helpful and explain each of the procedures as they are going on. The building is quite clean and filled with interesting antiques which I enjoy. I feel certain that I am getting both the latest and the best care available for my eyes and the pleasant and professional personnel in the optical shop compete the experience. I have been with them since the 1960's. I highly recommend them and have grateful for their care.
Aug 8, 2018
1st visit. Entire staff highly professional. Felt like I have been a long time patient....thanks Dr. Cooke.
Aug 8, 2018
Everyone at Vision Square in Shallotte was friendly, helpful and knowledgeable. Check-in was quick and easy. Robin was very thorough in the testing process and very pleasant to talk to. Dr. Cooke was, as always very professional and thorough. She made sure I fully understood the test results and took her time in prescribing the best fit for my contact lenses to ensure satisfaction. I would definitely recommend this practice to my friends and family.
Aug 4, 2018
A pleasure to have my yearly eye examine at Vision Square. Staff and Dr. Cooke are fabulous.
Aug 4, 2018
Excellent care and supportive staff
Aug 4, 2018
AS USUAQL DEB WAS VERY PROFESSIONAL AND REALLY CARED TO SEE THAT MY VISION NEEDS WERE MET. GREAT JOB. I AWAIT THE RESULTS OF MY GAS PERMABLE LENS EXAMINATION.
Aug 2, 2018
I was on vacation and had an eye emergency. I called Vision Square Eyecare and was seen the same day. Dr. Webb was wonderful! She explained everything clearly and I felt like I was given the utmost care. Her staff was also excellent, especially Lisa, who went above and beyond to help me with an eyeglasses issue. I wish VSE was my regular optometrist office. Highly recommend!
Aug 1, 2018
I am so pleased with the excellent service I receive at your Shallotte office! Everyone is so nice and professional and goes out of their way to help you! I recommend your office to everyone I know that needs an eyecare doctor! Keep up the great job you are doing!
Jul 31, 2018
when I go to your office for an eye exam, I always feel I am getting a complete exam. Also, choosing my glasses is made easy because of the help the ladies always give. Thank you
Jul 28, 2018
As always, everyone in the office is exceptionally professional.
Jul 25, 2018
My visit for eye exam was pleasant. They were timely in getting me to the different stages of the exam. The wait time was very short. Everyone was supper nice! Very good visit.
Jul 24, 2018
Great staff, I give them all 5 stars!!! Treated me very well
Jul 22, 2018
As usual everyone was courteous and helpful.
Jul 19, 2018
1st class staff, professional, knowledgeable and efficient! Dr Cooke sets the example for all to emulate. Very much appreciated! Thanks
Jul 18, 2018
AS always, Dr.DesLauriers and her staff did a great job and full explained the result of all of the tests.
Jul 17, 2018
Dr. Hardy is a dedicated professional with a upbeat attitude.She has kept my eyes in as good a shape as possible. 5***** The whole team is consntently wonderful.
Jul 13, 2018
from the technicians to dr chriss (and including the reception, glasses repair, and even the checkout - meaning the pay ur bill staff) they r (to a person- polite, well informed, ready to explain, and ready to help) a first rate team. They make coming for an exam a pleasure.
Jul 12, 2018
I was so grateful that the team squeezed me in when I went with what turned out to be only a burst blood vessel. Everyone was so helpful and eager to accomodate me as an urgent unscheduled visit. Dr. DesLauriers took time to take a quick look to assure my corneal transplant wasn't damaged. Everyone was so kind and genuinely concerned.
Jul 12, 2018
AS always over the last ten years Vision Square has offered considered and professional care!!!!!
Jul 12, 2018
Best eye clinic I have ever been to. They are super friendly, very thorough and informative. I really enjoyed the experience.
Jul 11, 2018
As usual, I was pleased with my visit for monitoring my glaucoma. I was taken early, tests were taken, I saw Dr. DesLauriers and was finished in a short period of time.
Jul 10, 2018
Overall, I was pleased with my experience. Dr. Martin was professional and very approachable and thorough.
Jul 7, 2018
I love this practice. I have seen Dr Deslauriers and Dr Moshoures and both are stellar. I have tried other eye doctors in this area but none of them could get my contact prescription right or even take the time to listen to me. These doctors are caring and personable. HIGHLY RECOMMEND !!
Jul 3, 2018
My first visit for receiving eye care since moving to NC in Dec. Dr Martin was very professional and I had a very thorough examination. My appointment was 3 hrs long that included a few tests and an eye exam. I did not have time to choose new eye glasses. I will return to do this.
Jul 2, 2018
My son, Coby Bias got some dirt in his eye. I called & he was seen right away. Dr Moshoures. Alicia Ivey & staff were very helpful. Love this place! Kristy Bias
Jul 2, 2018
Everything went good. Thank you everyone!
Jun 30, 2018
All are always friendly and professional. Can not think of a thing to change or add. Thank you everyone!
Jun 30, 2018
Very friendly staff and I was in and out of there quickly, which is a plus for me.
Jun 30, 2018
I needed to be seen for a problem, the office got me in next day. The staff & Dr. Hardy were friendly & professional. Everything was explained to me so I understood.
Jun 29, 2018
As usual a very pleasant and thoro visit. Thank you all.
Jun 29, 2018
Appreciate the convenience of being able to receive information on line. It is great to be able to receive information any time of the day or night. Have been a patient since we moved here in 2002. Dr. Moshoures has hired highly qualified personnel. It has been my experience that excellent care has been given and concerns have been addressed. I would recommend Vision Square Eyecare to all in need of the services offered.
Jun 28, 2018
I received my appointment reminder online and that was very helpful.
Jun 28, 2018
Dr. DesLauriers is the best! Vision Square don't let her leave. I have had an annual appointment with her for years and she never changes. A great mix of professionalism and friendly concern. Answers all my questions in ways that I understand.Thinks out of the box when giving me helpful tips to minimize eye strain so I can read, as well as work on computer for a longer time
Jun 26, 2018
Good visit, every one was very professional.
Jun 23, 2018
Awesome! Great first visit. So glad I chose your office. The staff are all very nice and courteous. Will definitely be back and recommend to friends and family! Dr. Cooke and Robin were wonderful!
Jun 21, 2018
Vision Square Eye Care experience was a very pleasant experience. The staff and Doctors are friendly and professional.
Jun 20, 2018
It is always a pleasure to come for my annual visit with Dr. Des Lauriers. She is ALWAYS pleasant, professional, and concerned with my eyesight and it's changes.
Jun 19, 2018
Great visit. Very thorough eye exam. Feel good that I am well taken care of. Dr. Cooke is a wonderful doctor with a great bedside manner.
Jun 16, 2018
Other than having to wait past my appointment time , everything else was spot on. Once I did get started on the exam, it went by pretty smoothly.
Jun 15, 2018
I have always been satisfied with the attention given to my eye health by Dr. DesLauriers and I enjoy her as a person. She is always so upbeat and pleasant.
Jun 14, 2018
Dr. DesLauriers is so thorough ---explaining any changes that may have occurred since the last exam. Very personable AND professional.
Jun 14, 2018
Dr. DesLauriers and staff always leaves me feeling that I have been given the best eye care possible.
Jun 12, 2018
I had a great visit with Dr. D. As always. She has so much enthusiasm for her craft and it shows. Harley did a great job also. Very knowledgeable and thorough.
Jun 12, 2018
Excellent service in all respects !
Jun 12, 2018
Your people are so pleasant and helpful -- and most of all -- knowledgeable !
Jun 8, 2018
I would like to thank Dr Cooke (whom I absolutely love) for taking care of my eye injury last Sunday. She returned my call immediately and met me at the office within the hour! Eye injuries are very painful; I received excellent care even though it was Sunday! I was impressed that Dr. Moshoures also called to check on me; thank you again, Vision Square, for first-class care.
May 30, 2018
Dr. D is the Best! In fact, all of the doctors at Vision Square with whom I have had appointments have been excellent. I now have the best vision that I have had since I was a child--a very long time ago!
May 24, 2018
I thought my eye exam was very thorough and the staff and optometrist proceeded throughout in a professional manner.
May 19, 2018
You are the best All employees are kind and helpful.
May 19, 2018
I was visiting North Myrtle Beach from Canada and was on a week long golf vacation when I suffered an inflammation of my right eye. After phoning at least a half dozen other optometrists and being told they couldn't see me for at least a couple of days, I phoned Vision Square Eyecare-Shallotte and they told me to come in as soon as possible. They were very sympathetic to my situation as my eye was very sensitive to light and I could not be out in the sun. Dr. DesLauriers was very professional and had already reviewed my case file that I had faxed from Canada. With their help, and another follow-up visit, I was back out on the golf course within a couple of days. I'd like to thank their entire staff for being very helpful!!
May 18, 2018
Very friendly office staff and doctors.
May 15, 2018
Every one is so nice. Just keep on smiling😀😀
May 12, 2018
Dr. Cooke and her assistant were great! The checkout person was very nice. The optician on the other hand was not very nice, made very little eye contact and spoke to me in a condescending tone when i said that I wanted only lenses. She gave a bunch of &%%$ and told me that since I didn't buy the frames there that she would need to keep my glasses to send them out for lens sizing. I told her no, and requested my prescription and said I would go elsewhere. She then said that maybe she could trace them. Well, ok, why not just say that in the beginning? Very displeased with her service and attitude. If it wasn't for Dr. Cooke, I probably wouldn't come back.
May 3, 2018
Dr. Moshoures is the best eye doctor I've ever had the pleasure of knowing. My needs are taken very seriously and I feel as if he treats me as his daughter. There is no better than Dr. Moshoures and his staff!
Apr 28, 2018
Excellent Staff. Through exam, very professional
Apr 26, 2018
I think your staff is absolutely outstanding and so is the service. I do, however. think there is a problem with over booking. The wait is always too long.
Apr 26, 2018
I waited entirely too long...
Apr 24, 2018
Everyone was very friendly.
Apr 15, 2018
Dr. Webb is not only very professional and thorough, but also friendly and caring. She goes out of her way to assure you that you understand your test and treatments.
Apr 14, 2018
First time ever to eye doctor, so glad I chose vision square eye care they explained everything as they went I left very happy
Apr 14, 2018
A pleasant experience, very professional, kind and helpful. Will definitely will recommend other people to use Vision square eyecare. Maria Feery
Apr 14, 2018
Dr , Deslauriers is a wonderful Eye Doctor. Very kind , considerate and very compassionate! Excellent Doctor. Forgot to add extremely knowledgeable on many conditions. Always a pleasurable experience there with all the staff as well.
Apr 12, 2018
The quality of care was very good, and all the employees were very nice and helpful. The service was very quick yet still great.
Apr 11, 2018
I seem to have the worst luck scheduling a Dr. I schedule with one and somehow end up with someone else. All of your Drs are good but it would be nice to have follow thru with one. I’m not fond of waiting over half an hour after my appointment time has come and gone to be seen. I have appointments too. You have great staff. All your employees are very kind and professional. Can’t wait to see who the Dr will be next time. Maybe I’ll get lucky and actually see the one I request an appointment with.
Apr 10, 2018
Thank you Dr Webb for being so patient with me . . . answering all my questions and giving me great info for eye care.
Apr 9, 2018
Vision square’s staff is highly trained and thorough eye service organization. . They have state of the art equipment and provide exceptional eye care. Dr. Webb is an expert in her field and a highly skilled professional.
Apr 5, 2018
Nice people, professional staff.
Apr 5, 2018
I had to visit Dr. Cooke unexpectedly because of Accidental Trauma to my forehead in the area of my left eye, which left me with Floaters and Temporary Blurred Vision. Dr. Cooke and the whole Vision Square Crew accommodated me very well as an Emergency Case Patient, and I received not only the best of care, but a clean bill of health on the condition of my eye and vision. Thank You Vision Square Crew! Michael Trescak, Sunset Beach, NC
Apr 4, 2018
Great Dr and nurses everyone was so pleasant and Happy to help and assist.
Mar 30, 2018
Great place to go for eye exams, very good, would recommend them to anyone! Loved Dr Cook
Mar 27, 2018
Best experience ever at an eye doctor!
Mar 27, 2018
I can not say enough of good things about Dr DesLauriers, she is outstanding. They don't come any better, she is the best eye doctor I've ever been to. She does not rush you through and takes the time to explain everything and doesn't leave anything out. It's a great comfort to leave there knowing my eye care is in such good hands. I have never been disappointed. I recommend to her to everyone.
Mar 24, 2018
I can not say enough of good things about Dr DesLauriers, she is outstanding. They don't come any better, she is the best eye doctor I've ever been to. She does not rush you through and takes the time to explain everything and doesn't leave anything out. It's a great comfort to leave there knowing my eye care is in such good hands. I have never been disappointed. I recommend to her to everyone.
Mar 24, 2018
Eden is 7 years old and has been seen at this office twice and has enjoyed her experiences. The staff are very sweet and kind, and the facility is clean and neat.
Mar 23, 2018
Had a wonderful experience at the Shallotte office.
Mar 23, 2018
This office is so clean and professional. Dr Webb is amazing. Highly recommend.
Mar 21, 2018
Everyone is so very, very helpful throughout your entire process from the beginning. All questions are answered and are very go its in helping with your selection of glasses.
Mar 18, 2018
Attentive staff, very thorough, efficient all with pleasant surroundings.
Mar 17, 2018
best service ever! keep it up.
Mar 15, 2018
Dr Hardy and all that assisted her where terrific. They were friendly and helpful.
Mar 15, 2018
I have yet to leave the office with a question that has not been answered. Excellent care, excellent service, great staff. I dare you to find a better provider.
Mar 10, 2018
My yearly appointment went well. Dr. Hardy and the entire staff are very personable and they make the visit very pleasant. On the optical side, Jimmie and the staff do a great job assisting you in fitting your needs. Keep up the good work
Mar 8, 2018
Always thorough and fairly prompt! Tops in Eye Care because they actually seem to care!
Mar 7, 2018
After 3 tries finally found a good eye exam. Having the newest camera for taking a picture of the eye was nice since it didn't leave you with the flashbulb light afterwards. Explained all of the items inside of the eye and what they look for. Dr. Kathy was very personable and easy to talk with.
Feb 27, 2018
On time, pleasant staff. pleasant visit
Feb 24, 2018
HOPEFULLY MANY PEOPLE WILL FIND MY REVIEW OF DR. MOSHOURES VERY ENLIGHTNING OF WHAT KIND OF A PROFESSIONAL AND DOWN TO EARTH AND CARING GENTLEMAN HE REALLY IS. SEE DR. MOSHOURES AND YOU WILL DEFINITELY (SEE) WHAT YOU HAVE BEEN MISSING. THANKS AGAIN DR. MOSHOURES. JOE FIORAVANTI
Feb 23, 2018
Great and thorough service.
Feb 22, 2018
Have been going to Vision Square Eyecare-Shallotte for over 20 years! Currently under the care of Dr. DesLauriers and cannot say enough about how pleased I am with her knowledge and professionalism. Always a big smile and joyful attitude. Receive sincerely personable care from the entire staff, from the front desk to the technicians. Recently had cataract surgery on both eyes with excellent results and great post-op care by Dr. D. Will always trust my eyes to Vision Square Eyecare!
Feb 22, 2018
Was a great visit! The doctor was great and the eyewear lady was great. Very clean office and all the staff was nice.
Feb 21, 2018
Always enjoy my visits to Dr Harry's office because all the staff are so attentive and friendly!
Feb 17, 2018
Very Pleased with my visit, treated with friendly and respectful Staff.
Feb 17, 2018
I feel like the care that I receive here is excellent. Everyone is very friendly and helpful. I really like the way that all of the charges and insurance coverage is explained. My questions were answered and I received the eye drop recommendation that I was looking for. My only complaint is the wait time once I leave the waiting room. I feel like I do a lot of waiting in each room, rather than having everything done at once my appointment starts.
Feb 16, 2018
5 Stars !! Wonderful Doctors and Staff !!
Feb 15, 2018
I was a new patient so this was my very first visit to this office. I must say that I was very impressed with Dr. DesLauriers. She explained everything she did very thoroughly and at the end of my visit she recommended that I wear readers to help me with my vision at times. I really appreciate her not trying to sell me glasses that I did not need. That definitely showed incredibility to me
Feb 15, 2018
The staff and doctor were great. However, I have never paid so much for a contact exam in my life. I called around for pricing AFTER my exam and found that most places are around $100 LESS! I believe I will be going elsewhere from now on.
Feb 14, 2018
Excellent reception and speedy and thorough attention.
Feb 10, 2018
Great Doctor and practice! Having just moved to a new area, one always worries about finding good doctors, but I was thrilled to find, and was very impressed with, Dr. Webb. Her knowledge, thoroughness, excellent manner with people, and her ability to relate and explain puts you at ease instantly and says a lot about the quality of the practice. Office staff was friendly and very efficient and the email records follow up is a wonderful extra service!
Feb 10, 2018
The staff is very friendly, professional and helpful. The waiting was excessive - 5 waiting sessions, each very long. I was in there for almost two hours and I didn't even try on frames. I did want to know what my insurance covered however, so I also sat for a long time in that department waiting for someone to come help me. I was even instructed to sit and wait to check out even though there was no one waiting in front of me.
Feb 9, 2018
I always enjoy my appointments with Dr DeLauriers. She is always thorough and explains things clearly and offers options when needed.
Feb 9, 2018
These yearly exams always take too long. My appointment was at 8:00 am and I didn’t leave after 10:30!
Feb 8, 2018
Was able to schedule same day visit with Dr, Cooke for issue that developed over weekend. Staff very courteous and thorough. Would highly recommend
Feb 7, 2018
I had a very thorough exam. All of the staff was professional.
Feb 4, 2018
I am very appreciative of the way Dr. Cooke has gone "above and beyond" to find the best possible contacts for me. She very patiently tries every combination she can think of to ensure my comfort and good vision. She and her team are very efficient and kind. Josie James
Feb 3, 2018
Always a good experience.
Feb 2, 2018
Very efficient and pleasant visit with Dr. Cook, as always.
Feb 2, 2018
I would not recommend because I find Vision Square service to be too expensive unless one has an insurance policy that covers costs not covered by medicare. Please cancel my next appointment.
Jan 30, 2018
Very nice clean but it was a very long wait
Jan 27, 2018
I would definitely recommend Dr. Elizabeth Cooke and Vision Square Eyecare in Shallotte. This office provides total eye care with state of the art technology and caring professionals to see you through every step of the process. Having worked in the Ophthalmology field for several years, my standards are very high; Dr. Cooke and her staff exceeded all expectations. I have the utmost confidence in her. Every staff member that I interacted with was not only welcoming but knowledgable and professional. I was very impressed with the care I received at this facility.
Jan 26, 2018
Very nice people Dr. Hardy was so sweet and very helpful.
Jan 26, 2018
The staff are wonderful and friendly! I didn’t have a long wait. Dr Hardy is great and I would recommend her to my friends and family.
Jan 26, 2018
I would like Dr Moshoures to receive this message please. I have been coming into your office numerous visits since my eye examination and change in prescription. I received a bill from your office with the copayment for a medical claim to Medicare. At that visit Dr. Webb look at my eyes again and said that I should wear a patch because my muscles do not work together and that is why am seeing double. It was not a medical exam! I still cannot see well and I saw Dr. moshoures last week . He was extremely helpful and made a change to prism in my new prescription. We have been trying to get this prescription correct since day one when I initially paid my co-pay. I do not feel that I should pay for subsiquent visits regarding the correction for my original prescription. Hopefully the new glasses will work better than the original pair. Meanwhile please review my history. This was not a medical visit and I Should not have a co-pay as I am correcting Dr. Webb’s original prescription. I look forward to headring from the office. Thank you Beryl Kirkpatrick
Jan 26, 2018
Superior service. Due to eye infections I have had to visit your office several times since December and am always treated politely. Great customer service.
Jan 24, 2018
The entire staff was professional, attentive and knowledgeable. This was our first visit and truly earned five stars. The information provided by Dr. Cooke was excellent.
Jan 23, 2018
Great office staff. Dr cook is the best. Kind and thorough. Everyone smiles. Love that.
Jan 22, 2018
It was my daughter's (6yo) first trip to the eye doctor. She was nervous going in, but everyone was very friendly and made her feel special which put her at ease. Dr. Webb did a wonderful job of explaining things to my daughter and making her feel comfortable during her exam! Great selection of eyewear too with quick turnaround time on glasses! My daughter loves her new glasses! I would highly recommend this office for all ages!
Jan 20, 2018
A great experience with the whole team and especially Dr. Debra Webb. Very professional and approachable; competent and answered all my questions in a way that could be understood. Looking forward to working with them in the future for all my vision needs.
Jan 18, 2018
what a great experience! everyone I talked to on my visit was pleasant and helpful. I will tell anyone who needs vision care, about my great experience!
Jan 17, 2018
everyone at this office were professional, friendly,and courteous. I am very glad that I chose this office for my eye-care sincerely Deborah A Kaiser.
Jan 14, 2018
Dr. Hardy really helped me satisfy my inner nerd by answering my many questions and offering suggestions as needed. She is a true professional and an asset to the practice.
Jan 13, 2018
They take good care of you at Vision Square Eyecare!
Jan 13, 2018
From the time I arrive being greeted warmly and professionally til I check out, all is excellent. I totally trust and highly respect Dr.Deslauriers. She is highly skilled with the very best people skills.
Jan 12, 2018
Always a pleasuring see Dr. Deslauriers!
Jan 12, 2018
Personal and professional at the same time! I always leave this office knowing I have had the very best vision care services possible. Thank you, Dr. DesLauriers and staff.
Jan 11, 2018
Examination was good and personnel good as well; however, not happy w/the refraction fee I had to pay as I was not asked if I wanted it and therefore had to pay for it.
Jan 10, 2018
I was very pleased to see Dr. Cooke. I had an eye problem when we were at our house away from home. Vision Square has never turned me down and is willing to see me or work me in. thank you
Jan 8, 2018
Feel confident with my visit to Dr. Cooke. She had a friendly and professional way of treating her patients.
Jan 8, 2018
Great knowledgeable staff. I am not a regular patient but on vacation and needed some immediate eye help. They welcomed me and treated me like a VIP. Thanks to this great team! I had a follow up call from Dr. Cooke.
Jan 7, 2018
Dr Kathy and the technicians were very thorough, pleasant, and friendly. Dr. Kathy took the time to explain various components and conditions of my eyes. The receptionist was very nice as well. It was a wonderful experience - thank you!
Jan 5, 2018
Everyone was nice and professional
Jan 5, 2018
Wait was too long. Heard several complaining about it. Never like that before.
Dec 22, 2017
Wait time needs improving
Dec 22, 2017
I️ always have an excellent visit with Dr DeL and her team!
Dec 20, 2017
I always receive the best time and care. I am treated like a princess by all of the staff. Merry Christmas and a Happy New Year from Lantz and Peggy We love all of you. Peggy
Dec 17, 2017
Fast and efficient check in/out. Dr. Webb analysis and RX is quickly healing my left lower eye lid infection.
Dec 17, 2017
Professional, courteous and caring practice. I had to find a new doctor as my previous doctor retired from his practice. I am very pleased and happy I found this office. Very satisfied with the staff and doctors.
Dec 16, 2017
Dr. D gives a very thorough eye exam. She takes her time and is very friendly!
Dec 15, 2017
Dr. Kathy Deslauiers is an outstanding and most thorough Physician. Wish I was not such a difficult patient. Anyway, she provided significant information and advice on how best to proceed with my ongoing Epi-retinal membrane condition. Thank you. Dr. Kathy! Merry Christmas!.
Dec 15, 2017
We moved here 1 1/2 years ago, and I am so happy to have found Dr. Moshoures and his staff. They all exhibit friendliness and professionalism, taking time and effort to be sure that my eye care needs are meticulously met. I am grateful to Dr. Moshoures and his staff!
Dec 14, 2017
Great Service. Made the appointment very enjoyable
Dec 13, 2017
If you want a office where you are important, where your concerns are listened to, and you get properly fitted with glasses/contacts then Vision Square Eyecare-Shallotte is where you need to make an appointment.
Dec 7, 2017
Staff is friendly, helpful and kind. Usually seen on time. Very clean offices.
Dec 7, 2017
Short and sweet evaluation
Dec 6, 2017
Professional, knowledgeable, courteous, and was no waisted time to have my exam completed. Dr. Webb is outstanding.
Dec 2, 2017
I moved from Wv to NC, I definitely recommend Vision Square Eye Care-Shallotte NC, from the time you enter the lobby the service is Excellent from check in to the time you are finished. Dr Moshoures is wonderful his knowledge is superior and he is very personable and truly concerned with Quality care. Thank You for making our transition from one state to another for medical care such an easy and secure event.
Dec 2, 2017
Friendly staff, they all seem to work well together. Liked Dr. Cooke immediately she has a warm endearing personality and explained everything to my understanding.
Dec 1, 2017
I love coming to the Office. Dr. Moshoures, is truly great. My family (Grandmother, Mother, aunt and sister and counsins) are patients of Dr. Moshoures.
Nov 30, 2017
A very professional office and everyone on the staff is very helpful
Nov 30, 2017
Great compassionate care, accommodating appointment scheduling, and professional and courteous staff...highly recommend this practice
Nov 30, 2017
All staff members were sweet, professional, and helpful. Excellent experience overall!
Nov 26, 2017
Always a pleasure; staff is very friendly and reassuring.
Nov 24, 2017
As always everything was perfect!
Nov 24, 2017
Everyone was wonderful as always.
Nov 23, 2017
Dr. Moshoures and staff made my visit comfortable and enjoyable! The staff was very professional and polite!
Nov 22, 2017
As a new patient I was very impressed. The young woman at check in was friendly and attentive. Abby was professional and knowledgeable. Dr. D was great.
Nov 19, 2017
I am new to the area. I waited a month to be seen and the was seen almost an hour after my appoinment. I was then ushered to the optical shop where they attempted to sell me a pair of perscription glasses at a ridulous price. I then got more hard sell ftom the doctor. First visit and last visit.
Nov 18, 2017
All the technicians were wonderful in their knowledge and support to me. Dr. Katy DeLousiars was professional and caring in her examination of my eyes
Nov 17, 2017
Wonderful first time visit, very knowledgeable and courteous staff. I will be spreading the word.
Nov 17, 2017
As usual Kathy and her assistance very informative and courteous. They answered any questions I had.
Nov 15, 2017
It’s always a pleasure to see all the smiling faces at your office. I always leave nothing I have had the best service available.
Nov 15, 2017
Very Good First Visit, 5 Star.
Nov 10, 2017
5 Star! Thank you! The proof will be in the "seeing" better! I love your care and attention, and good-spirited people! Also, thanks to Carla White who encouraged me to come under your eyecare! All the best vision! Bruce Hines Pegram 11
Nov 10, 2017
The waiting was short. The front office staff were very friendly, as always. The technician was friendly and very knowledgeable. As always, the doctor was professional and very friendly.
Nov 8, 2017
Friendly, very professional,
Nov 6, 2017
Dr. Hardy is so nice. She takes her time with you to answer your questions. You don't feel like you are being hurried like a herd of cattle! All the staff are very pleasant.
Nov 5, 2017
Every time I go to your office I get treated very good
Nov 5, 2017
thank you all so much for the time and care you have given me <3
Nov 2, 2017
I would like for them to be closer to the time that was scheduled for me , especially since you schedule me a year in advance.
Nov 2, 2017
Excellent no waiting everyone was professional and very attentive was a wonderful visit I will return
Nov 2, 2017
Very happy for taking care of me rite away. I am looking forward to my complete exam next month. Everyone is exceptionally nice and helpful.
Nov 1, 2017
I love this place. The environment, the people. So friendly and warming in there!
Nov 1, 2017
Although the staff were very pleasant, the wait time past my scheduled appointment was unacceptable.
Nov 1, 2017
I've been a Paitent for over 12 years and have seen several if not all of the doctors in the practice they along with the staff have always been great.
Oct 29, 2017
Exam was very thorough ! Dr Moshoures explained every thing clearly. I would never go any where else. !
Oct 28, 2017
Great staff,friendly and knowledgeable. Been with Dr. Hardy for years now. Great person,great Dr.
Oct 28, 2017
Very caring and wonderful staff. Definitely recommend them to anyone.
Oct 28, 2017
My review was Excellent. My appointment was for 10:30 Am and I was taken a few minutes early. Everyone was pleasant and courteous while performing all tests. Dr. Cooke was very thorough and efficient as usual and I got a great report.
Oct 27, 2017
The staff is very friendly and customer focused. Dr. D is AWESOME. She is simply the best - and I have bad eyes!
Oct 27, 2017
Saw Dr Cooke. She took very good care of me. My eye lid is all healed now.
Oct 27, 2017
I highly recommend Vision Square Eyecare. Dr. DesLauriers and all of the staff are friendly, helpful and good at what they do!
Oct 27, 2017
The very best vision care I have ever received. I'm so happy to have Dr Cook as my ophthalmologist!
Oct 27, 2017
Dr. Christopher J Moshoures and his staff are the best. Dr. Christopher J Moshoures is very respectful, professional and explains everything that is going on in his procedures. He makes you feel comfortable being here. The staff also is very professional and considerate to the patients and makes them feel at ease.
Oct 26, 2017
I have had nothing but a very good experience with your office. Great staff and terrific Doctors. While I am a problem you all are not, and I'm very confident in your abilities to get me right!
Oct 25, 2017
Had a wonderful experience in your office staff members friendly and helpful
Oct 24, 2017
Dr. Moshoures is absolutely the Best Optometrist I have ever encountered during my critical use of eyeglasses for over 50 years. I am a serious Pistol and Shotgun Shooter and Competitor and Dr. Moshoures has proven to be my one and only "Go-To-Man". There is no better Optometrist!
Oct 23, 2017
The check-out was a little confusing. Was seated and told we'd be called but not sure who or where the call would come from.
Oct 23, 2017
I enjoy my interaction with Dr. Moshures. However, my appt was 10:30. By the time I walked out of the building, including 20 minutes spent in the Optical Dept, I had been there for 3 hours. That is simply not acceptable. If the problem is appointment overbooking, you need to consider methods to correct it.
Oct 21, 2017
Dr D is absolutely the best!
Oct 20, 2017
Have been a patient at Vision Square for over 17 years, the service is always excellent and the doctor is not only thorough but concerned about me as a person and wants the best for my vision. The care has been outstanding and I would recommend Vision Square to anyone looking for eye care that is top notch.
Oct 20, 2017
Fantastic! Very Professional and very helpful
Oct 19, 2017
Dr . M is outstanding! Very thorough, professional, and considerate!
Oct 19, 2017
Excellent first impression of the entire operation.
Oct 19, 2017
Very good. They explain everything and on time.
Oct 14, 2017
Dr. Webb is wonderful and her staff support is great!
Oct 14, 2017
Clean, friendly, with up to date technology for eye care!
Oct 13, 2017
The services offered and the personnel involved are excellent. What needs to be addressed is the scheduling of appointments. I had an 8:00 appointment (first of the day), and I did not see the doctor until 9:22. There is no excuse for having to wait nearly 1.5 hours first thing in the day. Once the doctor came in, the exam and appointment with services was excellent.
Oct 11, 2017
I very much appreciated the flexibility of the office to help me with my eye discomfort.
Oct 11, 2017
I arrived for my appointment on time...I waited 20 minutes before being called. The technician did her job and then I was put in a sitting area. I waited over a half hour before a room was available. I sat in the room for another 15 minutes before Dr. Moshures came in and began his assessment. He is very thorough and makes sure he gets it right. He recommended glasses and I was sent to glasses dept. I then had another eye picture, put in a sitting area and then back to wait for the doctor. The overall visit took 3 hours with to much wait time. Only reason I rated four stars.
Oct 8, 2017
This office is busy but you hardly notice. The assistants get the exams done so efficiently that the exchange of rooms is almost like a dance. Everyone is warm, happy and welcoming. I've seen Dr. Webb for years, and simply can't say enough good stuff about her! She remembers details from last year's visit when I have trouble remembering breakfast! With all the patients they see in a day, I can't believe how quickly they get you in and out.
Oct 3, 2017
Dr. Deslauriers is outstanding! I had to call, regarding a problem that I had with my left eye. Diana explained my concerns to her, then found a time for me to be checked -- even though it was a busy Monday morning for everyone. Many thanks to all. Linda Ashley
Sep 27, 2017
Very professional, friendly staff. I wouldn't go anywhere else for eye care.
Sep 25, 2017
The office is clean and very well appointed. The staff were friendly and professional.
Sep 25, 2017
I have been going to Vision Square in Shallotte ever since we moved here nearly 15 years ago, and I've been so pleased to find such a professional group of eye care specialists. They have guided me through several vision problems and changes, and they are unfailingly informative and helpful. I highly recommend Vision Square!
Sep 25, 2017
I was sincerely impressed with my Dr. and the visit I had with the office thank you very much
Sep 23, 2017
Good experience. Short wait. Professional exam with clear feedback. Took the time to listen to my having hobbies impacted by vision. Friendly staff. Called me at home after visit to follow up, Thanks!
Sep 23, 2017
Excellent visit Dr Moshoures and all the staff were professional and thorough and explained everything completely.
Sep 22, 2017
I was pleasantly surprised at my appointment. Staff is friendly and professional. Office is clean and tidy. Dr. Hardy is wonderful. I decided to choose your office as my prior physician retired. Will definitely recommend to my friends. It is convenient as it is close to home. Thank you for being a great practice to go to.
Sep 22, 2017
Debra Webb is wonderful and very professional and thorough. However, I waited an hour before I saw her. I seem to notice every time I am in that office I notice that there are several young female employees walking around the office while I sit and watch them and wait....,
Sep 21, 2017
Had an excellent cataract checkup with Dr. DesLauries.
Sep 20, 2017
Never have I had a more thorough and pleasant eye exam!!! Love the staff and Dr. D!!
Sep 20, 2017
Very pleasant experience.
Sep 20, 2017
Very nice. Office, staff, and Dr . Moshoures. Very complete exam. Thank you. Wish I could get my glasses today.! Thanks for my gift bag.
Sep 18, 2017
Polite, Professional eye care.
Sep 18, 2017
The service is excellent and everyone there is so friendly.
Sep 15, 2017
Really good doctor and staff. Glad we finally found a practice we can trust for years to come!
Sep 15, 2017
Dr Cooke and her team are outstanding.
Sep 15, 2017
Dr.Cooke is awesome! Love her to pieces!
Sep 14, 2017
Entire experience was outstanding. Dr. Moshoures was very patient, professional, and answered every question I had. The entire office staff were very courteous and extremely proficient.
Sep 13, 2017
It's very good to know that I'm in experienced hands when I arrive here.
Sep 13, 2017
I have never been to a medical office so organized! Everyone has a job and they do it with a smile . I have never felt so comfortable see a Doctor. They welcomed you, and made you feel that you were their only patient.
Sep 13, 2017
Dr Hardy is FANTASTIC! She is a great physician and diagnostician. She is up to date on all new practice methodologies and always takes time and care with you as her patient.
Sep 11, 2017
Environment was very professional and clean. Staff were friendly and inviting. I was impressed with the flow of the office from the eye exam to actually picking out my glasses. Turnaround on my glasses was the very next day.
Sep 11, 2017
My visit here was perfect as always. My husband and I are moving to Florida this fall, and one of my top regrets is that we'll be leaving this office. The competence and professionalism of the staff in exemplary. I am very confident of all my treatments and services received.
Sep 8, 2017
Excellent service a wonderful Dr.
Sep 6, 2017
Simply said: Outstanding professional staff. From the time you walk in until the last adjustment is made. I have a high level of confidence in Dr. Cook and the the lab tech made sure I was satisfied with final adjustments.
Sep 6, 2017
my visit to vision square and, Dr moshoures was excellent. we reviewed some of the happings from the pasted and the present in Shallotte.
Sep 3, 2017
Always professional and efficient healthcare services provided.
Aug 29, 2017
Wonderful service. Attention to detail. Very personal service. Highly recommended others to Vision Square Eyecare
Aug 26, 2017
Have seen Dr Moshoures for 20+ years. He has helped myself and family with a few serious issues and always great for annual visits.
Aug 26, 2017
I moved to this area a year and a half ago. One concern of moving is being able to find replacements for medical needs. A friend recommended Vision Square Eye Care to me, and I am so happy that they did! I have total confidence that my vision is in excellent professional care with the optometrists at Vision Square Eye Care. All staff is friendly, courteous, and knowledgeable. My elderly mom is also a patient at this facility. I have observed the same caring and attentive attention given to her and her vision needs.
Aug 25, 2017
I'm very happy with the wonderful service that I get. You took me in right away for a last minute appointment and Dr. DesLauriers is wonderful.
Aug 25, 2017
Dr hardy awesome care compassionate my appt went well
Aug 25, 2017
Excellent Very friendly and knowledgeable.
Aug 24, 2017
Entire staff I met with were very helpful and professional.
Aug 23, 2017
Great service from all people I encountered
Aug 22, 2017
Glad to see the online portal and also the text confirmation of appointments.
Aug 19, 2017
Wonderful first time experience, even for a nervous 6-year-old! Thanks Dr. Webb and team for your patience and care!
Aug 19, 2017
6-month follow-up to PRK surgery.
Aug 18, 2017
As always, very professional, highly informative, great communication skills and with my vision insurance reasonably priced, I highly recommend Vision Square Eyecare.
Aug 18, 2017
Great and thorough exam. Very polite professional staff. Dr. DesLauriers is very thorough, she explains everything and shows everything in detail. I appreciate her professionalism and I like her. She is very nice.
Aug 16, 2017
The staff and doctor could not have been more friendly, accommodating, and professional to me. Especially, since I was a walk in patient on vacation visiting Ocean Isle. If I lived in the area Vision Square Eyecare would be my new place for primary vision care and to purchase my glasses.
Aug 12, 2017
I was given prompt, complete, professional, friendly service from everyone I encountered starting with my initial call for an eye problem.
Aug 11, 2017
It was very good. I was excited to get a phone call the next day saying my glasses were ready for pickup. :) I have never been to an eye doctor where I didn't have to wait at least a week to get the call about my glasses. I was treated very well, and the staff members were extremely friendly. I wouldn't change a single thing about the way things are handled here.
Aug 10, 2017
This office is just the friendliest, most thorough eye doctor's office I have ever been too.
Aug 9, 2017
My vision has never been better than after evaluation by Dr. Moshoures
Aug 9, 2017
Excellent check up. Great appointment. Well organized office. Excellent care.
Aug 9, 2017
Excellent service by all your staff. And excellent help from Dr. Deslauriers
Aug 9, 2017
I showed up early to go over some paperwork & they were able to see me 1 hour earlier than my appointment time. they were prompt & knowledgeable very helpful. I will be letting my friends & family know that this is the eye doctors to go to.
Aug 7, 2017
Dr. Cooke is incredible. Her rapport is outstanding. It is always nice to know there is someone who you can have faith in and depend upon James Horn https://www.poetrysoup.com/poets/top_100_poets_most_poems_all_time.aspx
Aug 7, 2017
I was at Ocean Isle on vacation with my family, and my eye was hurting badly. I called a local family friend who recommended this practice. I was seen that morning by Dr. Cooke. She removed the tear duct plug that was scratching my eye and it felt immediately better. She was very caring, professional, personable and super nice. I would highly recommend this practice, and am so glad to know there is such a great eye center in Shallotte. Thank you-Dr. Cooke and Vision Square Eyecare.
Aug 6, 2017
I had my blood pressure checked when my appt started and it was 81 over 49. I should have been told that it was way too low. Only after I mentioned that to my husband at lunch did he make me go right to my Drs office and was sent to the emergency room at once.
Aug 5, 2017
The service I received was top notch!!! I love the front office staff. I love Dr. Kathy D. She gives me better eye exams than I have EVER had and I have been wearing glasses since 4th grade. Honestly though when making our frame/lenses selections in the Shallotte office I find them to be non caring. I am considering getting frames from the Southport office. (Which is not convenient to me) but the ladies there are most helpful and have fun with me as I am picking out my selection and even offering suggestions as to the best style for my face. I will continue using Vision Square for my exams as long as Dr. Kathy is there.
Aug 4, 2017
As usual the attention and fine service I received at my appointment was wonderful.
Aug 4, 2017
As always, my visit with Dr Moshoures was enlightening and socially enjoyable. Never leave!!!
Aug 3, 2017
I was ansolutely pleased at my appt. With you yesterday!Everyone was so helpful and caring and kind taking care of my needs.I had been so sick previously the weekend and you made my day so pleasant.Thank you all for your professional way you saw me and took care of me.When Doctor Hardy is not here at Southport,I will be back to see you all in Shallotte.I appreciate your care! Sincerely, Paula Capristo
Aug 2, 2017
The inability of telling me about a charge for your vision check up makes it probably the last time I will use you
Aug 2, 2017
I had a minor emergency and they squeezed me in...very attentive and reassuring. Wouldn't consider going anywhere else!
Jul 29, 2017
Great service and a friendly atmosphere. Only thing I would suggest to improve is the time between people to see is fairly long. When with a person, it was great, waiting so so. 2 hours for the first visit.
Jul 29, 2017
Would have been a five, but my my appointment was scheduled for 1400, I had a wait time of ~ 20-25 minutes.
Jul 28, 2017
Easy to get a needed appointment
Jul 28, 2017
It is a pleasure to get my eyes checked at Vision Square Eyecare. Everyone is friendly, helpful and professional. Thanks for the excellent service.
Jul 28, 2017
Great staff. Dr Cook is wonderful.
Jul 27, 2017
Dr Cooke is thorough and explains options clearly. She is the best!!
Jul 26, 2017
very much satisfied with process and time used for eye exam...informative plus in explanation from Dr.
Jul 20, 2017
Quick service and friendly staff.
Jul 19, 2017
I was "shocked" with the follow up fee for my cataract surgery to the amount of 325.00 for EACH eye. An eye exam is less than 250.00 (without insurance) if I am not mistaken. Clearly this was not as indept. Needless to say I will be calling to discuss this with Dr. Moshoures. Not a happy customer..
Jul 17, 2017
I am always extremely satisfied with the professionalism of Dr. Webb. At no point do I feel I am getting less than the best service regardless of the Zip Code we live in. The only thing I was not happy with was that on checkout I was told that I owed $15 from last time I was there and I was charged that extra amount. That was never the case before hand and I put in a request that they check all three insurances that I have. That $15 was not on the account statement when I made my payment of $60 on a $45 statement. I think that is a little unprofessional. That is administrative and I put it in the proper perspective because of Dr. Webb
Jul 15, 2017
We were accommodated at the scheduled appointment time and the new lens was cut and installed in a hort period with no problems. Excellent service.
Jul 13, 2017
Excellent**********************************************************************************************???????????????????99><
Jul 13, 2017
This has to be the nicest office I have ever been in. From the staff in the front office to the tech's and Doctors. I'm an office manager in a pediatric office, knowing how important it is to make our patients feel WELCOME and feel like a person instead of a number. YOUR office goes up and above. I wished my staff was as friendly. :-)
Jul 12, 2017
Everyone was very nice, professional and helpful. I love Dr. Cooke! She is very sweet.
Jul 12, 2017
I recently had an appointment with Dr. Cook to examine my left eye to see what was causing my eye to water and burn. She immediately diagnosed my problem and prescribed drops to alleviate the problem. Dr. Hardee is my usual Doctor but Dr. Cook saw me on very short notice.
Jul 10, 2017
As usual it was an informative experience and I felt as if all possible bases had been covered. After almost 20 years of visits it's like going to visit an old friend.
Jul 7, 2017
Too long of a wait at each appointment with Dr. Webb. Always over one hour past the allotted time then once in back another hour. As I was being checked for annual visit for prescription of reading glasses and to get a mono contact. At end of visit when I asked if would be given a contact prescription. Informed that I did not do the testing needed have to come back for another visit. As it was very difficult to make this appointment since I am only off Thursday and some mornings on Tuesday to do Calabash office was upset waisted a whole day almost. Therefore, took me a while to make second appointment to make it easier I thought and convenient for us both drove to Shallotte for 8:45am appointment on day off. Waited again over an hour taken in then told to try contacts for both eyes. Explained just wanted one contact but they insisted to try so as walking out and frustrated then told that would be charged for testing that they thought were done. I laughed, that is why i am here and why I wasn't given a contact last time because she was unable to test so she said oh ok well come back at 3:45. All the way from Little River to Shallotte. Did not make it back. First of all logic would have been that if you were just giving me contacts to try then come to check in office. Then I should have been given the contact in Calabash and then checked later. Needless to say I guess I know why people go to walmart or chain eye vision center convenience and expedition of process. Dr. Moshures was my eye doctor since I was young so was wanting to remain with his vision center but too stressful for me.
Jul 1, 2017
Everyone is very friendly and very professional. I had a very good meeting with Dr. Webb.
Jul 1, 2017
Excellent Doctors and Staff Great place for an eye exam and eye health thankful for the caring doctors and staff
Jul 1, 2017
I really love going here! I have been going here for years. Doesn't take to long and they know there stuff. I have a traumatic brain injury so I have issues seeing but my eyes are fine. They know exactly how to help me and I'm a special case. So they will be able to help you.
Jul 1, 2017
very good experience, informative
Jun 30, 2017
On time, professional, and courteous.
Jun 29, 2017
Enjoyed my first experience with this office.
Jun 29, 2017
Always a pleasure to see you and your staff.
Jun 28, 2017
Kathy was great and other service was OK but when you charged me a $50 co-pay when it should have been $25 I was furious. I may be back but not sure at this point. BCBS says it should only be $25 but your girl told me my appointment was as a specialist and that makes it $50. Don't agree
Jun 28, 2017
Elizabeth Cook is wonderful!
Jun 26, 2017
My eye exam was conducted by Dr. Moshoures. I haven't had such a through examination in a long time. He cares and listened to my concerns. He explained everything in great detail where anyone could understand what is going on with their eyes. Superb job.
Jun 26, 2017
I appreciate Dr. Webb taking time in her already crammed schedule to examine my eye and put my mind at ease
Jun 25, 2017
I am very pleased with service
Jun 23, 2017
I brought my 9 year old in and we could not have been more pleased with how quick and thorough the staff was. The receptionists were very helpful and friendly. Every aspect of her eye exam was explained to us and Dr. Cooke was phenomenal!
Jun 22, 2017
Excellent doesn't require 20 words.
Jun 17, 2017
Friendly, professional, welcoming
Jun 17, 2017
I have been going to this office for many years and I have never been so upset leaving my appointment. A new technician was unsure of what she was doing and did not clean the equipment. She also performed some testing with my contacts when I should not have had them in. After two hours in the office I left with the same prescription and I am still having trouble with my vision being blurry.
Jun 17, 2017
I love Dr Hardy but the long wait and freezing cold office is a bit much. I had an appointment made for me the day before so I'm not sure if I was squeezed. My appointment was at 10:45 am and I was checking out at 1:20 pm.
Jun 17, 2017
Always very pleased with Dr. Deslaurie. She is very thorough and easy to talk to.
Jun 17, 2017
Best place to go get your eyes checked!
Jun 16, 2017
I really like this practice. My doctor, the tech(s) who assist her, the front desk check in staff, the check out staff as well as the technicians in the eye glass center are amount the most professional with whom I have dealt. Always willing to work with you, are helpful to you and always make you feel as if you are the most important person in the office. I would definitely recommend VisionSquare to anyone looking for eye care.
Jun 14, 2017
I was not expecting the long wait as I have been coming since 2004 & have always been served on time. I would recommend you let people know there will be an unexpected wait when they arrive if unforeseen circumstances are present. Appt. time 9 :00 am. First called into the testing rooms at 9:43. However, when I saw Dr.DesLauriers, she gave me her utmost attention as usual.
Jun 14, 2017
Love Dr D! She's the best. She is always so patient and explains everything.
Jun 9, 2017
Great Service and very professional staff.
Jun 7, 2017
I love Kathy DesLauriers. She has been my eye care provider for over 20 years. Trust her completely.
Jun 7, 2017
Excellent service and very professional staff, highly recommended!
Jun 6, 2017
I love coming there. Everyone is always so nice and helpfull.
Jun 5, 2017
I found the work done to be both competent and thorough. Both the Tech and the doctor I saw were able to make me feel at ease and well cared for. The extra 30 minute wait from the scheduled time was forgotten immediately. I am a VA patient who had this work affianced for by them. Sometimes when outside firms treat VA patients they let you know how much extra work is involved due to the paperwork required. Not only did I not hear anything like that, but the gal who greeted me as I filled out the preliminary questionnaire smiled and said "Thank you for your service sir". As a Vietnam veteran, thats so very nice to hear from someone who wasn't born more than 20 years after I came back. That was the only comment to let me know that this was a VA referral. Your staff was well prepared, polite and efficient. Can't ask for more than that.
Jun 5, 2017
The Doctors and Staff have always been professional, helpful and kind. I enjoy my visits to my eye doctor.
Jun 4, 2017
Thank you Dr. Cooke for seeing me on Memorial Day , as your office was closed but you met me at your office to help me with a cornea burn in my eyes . Thank you to Dr. Moshoures for taking a phone call from the hospital at 2:30 in the morning to schedule me first thing the next morning to help me on a holiday.. what a great caring group of people that work at vision square eye care . you are the best !! I have been Blessed ! Thank you .. Scott McDuffie
Jun 2, 2017
Staff is caring and prifession and news and updates on-line are appreciated.
Jun 2, 2017
I enjoyed my visit I haven't been to an eye doctor in years and the staff were awesome!
May 30, 2017
Easy experience. Appointment, reminder, greeting, paperwork, tech exam, Dr. Exam. Great experience.
May 27, 2017
outrageous prices and a clueless staff.
May 26, 2017
Arrived at 8AM for a regular annual eye exam and walked out at 11:25AM. WAY,WAY,WAY TOO LONG!!!
May 25, 2017
Developed corneal abrasion, Sunday AM, May 21. Very painful. Dr. Moshoures was kind enough to meet me at his Shallotte office. He put in a surgical bandage to eliminate my discomfort, and antibiotic medication. I am very grateful for his prompt treatment on Sunday.
May 24, 2017
Dr. Webb is great. Always have to wait way too long.
May 20, 2017
As always excellent eye care , thank yout
May 20, 2017
What a gracious and talented staff! From the front desk personnel to the technician that completed the first series of exams, I felt valued and that I was in expert hands. Dr. Deslauriers managed to ease my concerns and answer all my questions while performing her exam. I was amazed that she brought a "scribe" with her (Thank you Ashley!) so she could make eye contact while she spoke with me instead of talking and typing at the same time. That attention to detail makes all the difference!
May 20, 2017
Dr. Kathy DesLauriers is a very kind and caring professional. All the staff were very friendly and helpful. I left feeling knowleadgeable about my conditions and prescriptions. I would definitely recommend this office and will be bringing my daughter there as well.
May 19, 2017
I have been using Vision Square Eyecare in SHALLOTTE for more than 30 years and I have always been satisfied.
May 18, 2017
Very timely, efficient. Extremely thorough exam. The entire staff was friendly and pleasant. Dr. Cooke provided explanation of all results and very clear in options. Great selection of frames and Linda was such an absolute pleasure to work with in assisting with my frames, which are perfect! You all made my day!
May 18, 2017
As always a wonderful experience at Viaion Square
May 17, 2017
Always a pleasant experience here along with excellent doctors.
May 14, 2017
well-run practice....I see Dr. Webb there....she and the staff are always right on-task and very pleasant to deal with. Would recommend Vision Square-Shallotte with high confidence.
May 12, 2017
My dr & associates were very professional, respectful, caring and courteous. The only problem i experienced was the extremely long waiting time involving the entire process of my eye exam. Other than that, I was quite satisfied.
May 10, 2017
As always, my visit was efficient, professional, and friendly. Dr. DeLauriers is very thorough with my exam, which is important, as I am a diabetic. I have reccommended Vision Square to friends and relatives. My sister and her husband (Sidney and Carol Phillips) will have their first appointment in June.
May 10, 2017
I enjoy my visit every time. Everyone is so amiable and friendly. It almost makes me wish I had more problems with my eyes.
May 8, 2017
Dr. Elizabeth Cook is amazing! I absolutely love her. She is an amazing young woman with a great personality. She is very kind and caring!
May 5, 2017
Best office I've ever been too
May 5, 2017
I am very pleased as a new patient of Vision Square Eyecare - I feel like the exams and services I've received have been high quality and delivered by caring professionals.
May 1, 2017
My sessions with Dr Moshoures are always enjoyable and productive. I will never change!!
Apr 29, 2017
Everyone was very sweet to Antonio. He was not nervous about it at all. They entertained him by allowing him to talk freely and about anything :). The staff were very pleasant and informative. Def pleasure.
Apr 28, 2017
Dr. Cooke is always so attentive and friendly. I enjoy spending time with her. She's so thorough and is great at explaining what she's doing.
Apr 27, 2017
Excellent Service, Knowledgable and Courteous Staff.
Apr 27, 2017
Very professional. Impressive equipment. I thought I would also get a reading Rx but did not. I sent a message via the sign in message system on this issue but have not heard back from you.
Apr 26, 2017
I greatly appreciate the help of Elizabeth Cooke for helping me get something out of my eye. She was very friendly, and made me feel at ease. Thank you
Apr 26, 2017
Overall the service was outstanding.
Apr 26, 2017
Dr. Hardy is top notch. FYI. If she leaves I'm going with her. Angie and Katie were both great😀
Apr 21, 2017
Outstanding, It is nice to be able to access information and appointment times.
Apr 21, 2017
I can't begin to express my pleasure with the recent service I had. I started experiencing severe pain in my left eye on Easter Sunday. I'd hope the it would pass, but unfortunately it did not. When I finally called if office, I received a call back from Dr. Moshoures within minutes. He indicated that he had just sat down to Easter Dinner. Again, I was hoping the issue with my eye would pass. Dr. Moshoures called me again about 5:00 and said I could meet him at the office in Shallotte. He examined my eye and discovered the problem, gave me medication & told me return to the office on Monday. I thought I was going to see Dr. Cooke, who is my doctor, but I saw Dr. Moshoures, who doesn't see patient on Monday. Again, above & beyond service. When I left on Monday, I felt so blessed that I had such a wonderful team of doctors and staff looking out for my best interest.
Apr 19, 2017
Efficiency-Professionalism-Kindness... great staff all leads to a wonderful appointment!
Apr 19, 2017
Excellent service as always, very professional
Apr 19, 2017
First visit was great. Certainly the whole operation is an effective, well- managed health care business.
Apr 18, 2017
First eye exam Very professional and caring office. Staff smiled and were glad to see you walk in the door. They all performed their functions well. Examining rooms appeared to be state of the art. My only complaint is that the rooms were very cold.
Apr 16, 2017
Dr. Moshoures, has been taken care of my family for as long as I can remember. My Grandmother loved him and he showed love to her by speaking at her funeral. My mother treat him like a brother. Nothing but love for this gentleman and what he has and does for the community..
Apr 15, 2017
The staff is absolutely professional in their service. Also, very caring and patient and friendly.
Apr 13, 2017
Patient Review - Exceptional Eye Care
Apr 12, 2017
Very helpful team of professionals.
Apr 8, 2017
The staff at Vision Square Eye Care is wonderful! I can't imagine going anywhere else for eye care!
Apr 6, 2017
Courtious, professional, very thorough and great interaction.
Apr 5, 2017
This was an unexpected visit to have a problem with eye looked at. Even though first tme patient, was able to get appointment same day. Upon arrival, after normal paperwork processing, was seen in quick order. Staff is extremely courteous and thorough, and I plan on making Vision Eye Care my provider for future eye exams and prescriptions.
Apr 5, 2017
Very friendly staff and very thorough eye exam.
Apr 3, 2017
I do not know what this one means. Am I supposed to review this website?
Mar 31, 2017
I was impressed by the nature of the exam. The help with selecting the order for getting the new glasses was also to my benefit. I felt that everyone that I came in contact with was helpful and explained the need to waiting and tried to fill the wait time with something that I needed to do and could do during that time.
Mar 31, 2017
Excellent care and very friendly staff, enjoyed my visit and would recommend anyone to visit, thanks for all the help
Mar 30, 2017
This was my first visit with the technicians and Dr. D. I was impressed with the processes and automated tests the technicians used to prepare for my visit with Dr. D. When I met Dr. D, I felt immediately at ease. She explained things in such a way that I easily understood her observations about my eyes and what/why she would be monitoring (beyond the familiar glaucoma and cataracts). She took time to answer my questions. I never felt rushed. I am very comfortable and confident in my decision to seek my routine eye care with this group of professionals. I feel they use up-to-date technology to supplement the doctor's knowledge and skills.
Mar 24, 2017
I had a very enjoyable experience with the staff at Vision Square Eyecare. Everyone was very nice and made me feel comfortable! I was in and out in a timely manner and would definitely recommend this office to anyone!
Mar 23, 2017
Emergency appointment. Everyone was very accommodating and super nice.
Mar 23, 2017
I always give Dr. Kathy a "5 star" review ... I think she is terrific!
Mar 22, 2017
I love this office. I have been seeing Dr. D for many years. They are alway friendly and professional. They take their time with you and will answer any questions you might have.
Mar 19, 2017
A wonderful and knowledgeable staff. The wait time was minimum. Dr. Hardy has a wonderful and upbeat personality in addition to explaining everything. She is also my children's eye doctor and is exceptional with kids.
Mar 19, 2017
Excellent staff and facility, friendly, knowledgeable, modern equipment.
Mar 17, 2017
I was treated as if I was the most important patient being seen that. Day. Everyone was professional and took responsibility for their role in making sure my needs were met.
Mar 15, 2017
As always I recieved TLC from "Dr. Kathy" and her staff. I wouldn't think of going anywhere else for my vision wellness.
Mar 15, 2017
I have been going here for many years. Everyone there has always been so professional and always courteous. Lucky to have them here to care for my eyes. Thank you
Mar 15, 2017
I have never been to a Dr appointment and had such friendly staff at every point of my visit! Everyone was so warm and personable yet still very professional. I am so glad my PCP referred me to Dr Moshoures!
Mar 15, 2017
My visit went great.. I hardly had any wait time at all.. Dr. Moshoures came in checked my vision and I was on my way. The staff was very friendly.
Mar 13, 2017
Amazing service from the initial phone call to the greeting to the exam room. Awesome selections of glasses from no name brand to Jimmy Choo (Who knew they made glasses)?
Mar 8, 2017
Very friendly and professional
Mar 8, 2017
I was extremely impressed with my visit from start to finish. Everyone was very friendly, professional and made me feel comfortable. Alicia & Dr. DesLauriers were wonderful.
Mar 8, 2017
Fantastic appointment!
Mar 5, 2017
Office staff and Dr. Hardy were absolutely wonderful. Very friendly and listened to me and were patient. Very long wait time as I waited 45 min past my appointment time to be called back. Was my first visit. Hopefully it was just a rough morning.
Mar 4, 2017
Good people to work with. Dr Hardy is very helpful.
Mar 3, 2017
a great mix of professionalism and friendliness. a very thorough exam with an explanation on all tests and procedures. i highly recommend going here for your next eye exam.
Mar 3, 2017
Always a good visit at vision square. Great staff. Friendly and helpful. I've been going there for over 20 years.
Mar 3, 2017
The service and attention to detail is beyond any eye care provider I've ever seen. Dr Moshoures took time to explain my eye exam and gave details on what to keep a check on in the future. The staff was the utmost attentive to my needs and wants and helped me find the eyewear I was looking for without having to settle for something I didn't really want. The selection of eyewear is superb. Thank you for all you do.
Mar 3, 2017
I was very impressed with the Doctor
Mar 1, 2017
Great Service! I especially like Dr Cook. She takes her time with the exam & is willing to answer any questions I might have.
Feb 27, 2017
five stars. This won't let me go unless I write 20 characters or more so that's why I am writng this sentence.
Feb 27, 2017
This was my first appointment in this office, it was a routine eye exam. My appointment was at 11 am and I was asked to be there 15 minutes early (so 10:45). I finally got out of this office at 1:30. I was so annoyed by the time I got out of the office, it wouldn't have even mattered what kind of exam they gave me. I have had many appointments in my 54 years, and have never been in a doctors office more than an hour, so to be in an office and being bounced around from room to room and waiting for this person and that person is unacceptable. If my appointment is at 11, I expect to be seen at 11, and to have my exam, and to be out of there within the hour. I took time off from work to go to this appointment, and from the time I left, until the time I returned it was a total of 3 hours.
Feb 27, 2017
Everyone from beginning to end of my appointment were friendly, answerved my questions, and listened to my concerns.
Feb 25, 2017
On time appointmen, professionally handled with time to discuss my condition.
Feb 24, 2017
Your practice has very good customer service. Everyone was very helpful.
Feb 24, 2017
As always I had an excellent visit with Dr. Cooke.
Feb 24, 2017
This is my third annual exam with Dr. Hardy and everything went great and quickly.
Feb 24, 2017
Efficient, timely. Dr. Webb thoroughly explained all aspects of my exam and findings.
Feb 23, 2017
Extremely professional doctors and staff.
Feb 23, 2017
As always, the staff and Doctor were very accommodating and give you their undivided attention.
Feb 22, 2017
Your staff was able to accommodate me when I arrived 2 hours before my appointed time. My earlier engagement ended a lot sooner then I expected and rather then drive all the way back to Sunset Beach I took a chance and dropped in, I guess it was my lucky day I was in and out in about 30 minutes
Feb 17, 2017
Started off all wrong with the date of my appointment not being the one they told me over the phone. The front desk did their best to squeeze me in that day.
Feb 16, 2017
Everyone is always extremely welcoming and so nice. The visits are always pleasant.
Feb 11, 2017
Loved the New machine that took a Picture of the inside of my eyes !!! I've Never had that done before !!
Feb 10, 2017
Great service. This was the first time meeting the doctor. She was very personable and very knowledgeable in her diagnosis. She really acted like she cared.
Feb 10, 2017
As usual, it was very caring and thorough.
Feb 9, 2017
Usually very good, waited over 1 hour this time. Will only go to the Calabash office for now on.
Feb 9, 2017
It was perfect. Timely ... professional ... thorough
Feb 8, 2017
The office was very professional, courteous and efficient. I would recommend to anyone in the area needing eye care.
Feb 4, 2017
I am not pleased. I am not sure what Dr. Cooke did. I saw her for a second opinion. I think, without doing a refraction, that she simply increased the strength of my reading glasses.I am not sure what she did. In November Dr. Moshoures said that he could not prescribe any glasses because he could not get consistent readings from me. Two days earlier Dr. Hawkins office cancelled my appointment. The woman said that if I did not see through a cloud or smoke, I did not have cataracts. Dr. Cooke said that if I can drive 30 miles in my reading glasses that indicates that I have cataracts. I can't have cataract surgery for a year or two. Meanwhile I have three pairs of glasses through which I have blurred vision.
Feb 2, 2017
Dr. Webb was great. She was so friendly and kind. She walked me through the whole process of what she was gunna do.
Feb 2, 2017
Shortest appointment I have ever had at your office.
Feb 1, 2017
Had a great visit. The young girl ( long dark hair, thin and glasses) can't remember her name, was very helpful with choosing frames. Dr. Webb was great as always.
Jan 28, 2017
Best vision center I have ever been. All are so friendly and helpful. They are very concerned about your eye health .
Jan 26, 2017
I was disappointed that it was not explained to me when the appointment was made what to expect. I had only an annual eye exams in the past. So I was upset when the appointment took longer than expected.
Jan 26, 2017
No problem with my appointment or Dr. visit.
Jan 25, 2017
Have been going to Vision Center for several years. Always find friendly, professional service.
Jan 25, 2017
I am delighted that Dr. Moshoures was recommended to us. I was warmly welcomed, received a careful and thorough exam and ordered new glasses. His entire staff was warm and courteous and provided great service.
Jan 24, 2017
Great experience all good
Jan 20, 2017
Everyone was wonderful. From the receptionist to Harley, Who is a wonderful addition to your practice, and of course Dr. D and her scribe ,very nice. I also was helped for new sunglasses by a very nice tech.
Jan 18, 2017
I had a scratchy eye - as if thre was something in it. I usually go to Calabash, but there was no Dr. There on Friday, due to a vacation, so they quickly got me into Shallotte. I as treated promptly and was told to come back if it didn't get better over the weekend.
Jan 16, 2017
Great service, great exam.
Jan 16, 2017
It was a good visit. I am happy with the results.
Jan 11, 2017
I sent an email response regarding my disappointment in my last appointment. To repeat, my Dr. was on vacation, the service I sat in the waiting room for approximately 45 minutes before I was called back. Then I was taken around back for some pictures with a tech that was in training, moved to the second waiting area, left there for another lengthy period. At this point I was taken into an examining room, given an brief vision check (with my glasses on). There was a difference in my vision (not discussed or changed), the Dr. came in gave me a quick check and taken out the back, directly to the pay window, by passing the area for adjustments/nose clips, etc.
Jan 11, 2017
all very professional and hard working
Jan 8, 2017
Our insurance changed and Vision Square is back on our list of approved doctors. Eye exam went well and everyone encountered performed their job with excellence.
Jan 7, 2017
My recent visit was with Dr, Hardy, and I was in & out within an hour (:. I wsh the wait would be quicker & not schedule patients so closely
Jan 7, 2017
Dr Moshoures and his staff are awesome! Everyone is so nice and helpful and capable. They have the most advanced equipment I've ever seen. The last place that gave me this thorough an exam was Wilmer Eye Institute at Johns Hopkins Hospital in Baltimore. Dr. Moshoures worked with me to figure out the best solution for my vision problems. He even got me back into contact lenses after years of being told I couldn't wear them!!
Jan 7, 2017
Best eye doctor in Brunswick county and the most friendly staff to boot. I will go no where else then vision Square Eye Care.
Jan 6, 2017
Always a pleasure to visit with the fine professionals at Vision Square Eyecare!
Dec 30, 2016
I was most impressed with Dr. Moshoures. He took time with me and explained everything. He was also kind enough to give me his cell phone number in case I had any problems over the holiday. I also want to thank you for working in an appointment for me. I know it was very busy and I appreciate the time it took. Everyone there was very friendly and helpful. thank you all so much and have a wonderful holiday.
Dec 24, 2016
Love Dr Moshoures and his staff. They take their time with you. They are very willing to answer any questions you may have. They treat you like family.
Dec 24, 2016
I called to make an appointment for my husband and I. We were able to get appointments the same day and back to back even though the schedule was full. We waited a little bit past our appointment time but I expected that considering they were busy when they scheduled us. The staff was very friendly and helpful. Dr. Cook was great, she took time to explain things and made me feel comfortable. Was very happy with the entire visit.
Dec 22, 2016
These people are cowboys and have total dis-regard to the safety of your personal data - I recommend you steer well clear
Dec 21, 2016
Thorough and caring exam by Dr. Kathy Deslauriers
Dec 20, 2016
Excellent service as always. Staff courteous and friendly while very professional.
Dec 17, 2016
Everything was handled very professionally. Dr. Cooke and all the staff were very curtious.
Dec 15, 2016
My appointment this year was less than satisfactory. I explained to the lady who took me back I didn't want anything done my insurance wouldn't cover under a regular exam. Because last year even though I said the same thing once I got up front my bill was over $100. Once through the routine checks I was seated in a secondary waiting area during this time I overheard the lady next to me chatting with someone on her cell phone that she had been here over 2 hours! I just brushed it off thinking she must be having issues or a more extensive appointment. Once I was back in the room the lady went over the charges with me and at this time I found out I already owed $55. I told her I wasn't having anything done that would warrant this and explained that my previous two eye doctor's offices (in Charlotte and Asheville) that I never had to pay anything but my co-pay. She rambled on that it was this and that. At this point I have been here well over and hour so I said whatever and signed. Next the doctor comes in. While she was very nice I honestly couldn’t take her serious with the blue highlights. She comes in checks my eyes goes over contacts with me which I told her I wasn’t interested in but she keep pushing the brand you carry as did the assistances. I once again explained that I am happy with the ones I currently use and explained this to everyone there the multiple times. I explained I only needed to have a check up and my get my prescription. Finally after more waiting I am finally headed to check out. Get there and more has been added to my bill I am now up to $80. Needless to say I paid it and was on my way after an eye exam that should take no more than 45 minutes to 1 hour. I was there well over 2 hours and 15 minutes!
Dec 15, 2016
Recently moved to area. Dr. Webb was very professional, knowledgeable, and helpful. She is now my new Opthamologist
Dec 14, 2016
so happy that I was able to make an appointment for the day that I called. It turns out that I had a slight cut on my eye and Dr. Cooke fixed me up! The staff are ALWAYS polite and helpful. Thank you,
Dec 13, 2016
I am so thankful for the great gift of sight the Lord has given to me. Thank you Dr Kathy for all your hard work and dedication to me through this procedure. You are being used by God. Merry Christmas to each of you!!!
Dec 9, 2016
Excellent service. Listens to customers.
Dec 8, 2016
Was given a very thorough exam!
Dec 7, 2016
Visiting with Dr. Cook is like visiting family. The entire staff was friendly and very professional. I do highly recommend this office.
Dec 7, 2016
EXCELLENT AND COMPASSIONATE CARE!
Dec 5, 2016
Dr. Kathy Deslauriers is a superb Optometrist! I recently had a concern after receiving cataract surgery in one of my eyes and the staff enabled me to have an appointment the same day. She did a lengthy exam of my eye and determined there was not a problem. It was such a relief since our vision is of utmost important. Dr. Deslauriers always make sure that her patients get the best care possible and she takes a personal interest.
Dec 5, 2016
Visit was wonderful. Each person I was involved with were very professional, friendly and fun.
Dec 5, 2016
got my first pair of frameless glasses at a one-man optometrist office in a small community of Floyd County,Virginia, I was able to get the lens shape and type of glasses that I wanted because he had a wide selection the frameless glasses available, my next pair of glasses 5 years later. Was at a much larger optometrist office in Louisville Kentucky, again I was able to get the type of frameless lenses that I prefer due to example selections available,, everything appeared to be top-notch with your office until it came to picking out new frameless glasses,,that's when the lady helping me said there were only a limited amount of frameless glasses available. To match the type that I had was not an option, when I mentioned this to the Doctor, She thought y'all could, the other lady that had been helping me was directed on how to match those type of frameless glasses like I have, now I paid half without being able to see the exact Lend shape of the glasses I'm getting does not give me a warm fuzzy feeling, and most likely I will be on the road (being I am a long-haul truck driver) when my new glasses come in and I am going to be required to pay glasses sight unseen, that I'm not going to be able to see if they're what I'm expecting,, if I want my glasses right away because I will be gone for 2 months before I get back home
Dec 3, 2016
Very satisfied with Dr Webb. She is efficient, knowledgeable, and most pleasant. I have recommended her to many people.
Dec 3, 2016
Friendly, courteous, professional service. My doctor was knowledgeable and explained my eye care very well to me.
Dec 3, 2016
Vision Square Is A First Class Operation. Very Professional!
Dec 1, 2016
This was my first visit and i really felt welcomed and everyone was so nice and polite to me and made me feel right at home and i appreciate that. the receptionist at the desk greeted me with a smile and kindness, and i was so glad that you could fit me in at the last minute. i will definitely refer someone to you as i was referred to you by my son. Dr Cook made me feel so comfortable and explained everything to me and what she saw and recommended for me and that made me feel at ease, also the lady in the department that helped me pick out a nice set of frames, i'm not sure what her name was again, she was young lady, with long brown hair and she really related to me and what looked nice on me and we had a good conversation about her and her husband and so forth really made me feel comfortable , thank you for the pleasant visit and cant wait to receive my eye glasses
Dec 1, 2016
As usual, excellent check-up with Dr. Deslauriers. Very thorough and informative.
Nov 30, 2016
Excellent care by Dr. Hardy!
Nov 22, 2016
Excellent. I was very impressed with the facility, personnel and the level of service. I would HIGHLY recommend.
Nov 20, 2016
Dr. Cooke was awesome. Very caring. Staff is very competent and friendly.
Nov 17, 2016
five stars with an oopsie a the end.
Nov 16, 2016
Professional and nice. Very accomodating.
Nov 16, 2016
Dr. Des Lauriers gets a "5" rating for sure ... she is kind, caring and gives a very thorough exam ... and answers all my questions ...
Nov 16, 2016
Love Dr. DeLauriers. She is patient and thorough.
Nov 16, 2016
The appointment this time progressed more rapidly than the past several, which was a welcome change. Keep up the good work.
Nov 13, 2016
I left confused. Dr. Cooke and Dr. Moshoures said different things. Now I need to see a third doctor to find out what is going on. If it is cataracts, I have no way to get to and from a hospital to have surgery. If it is needed, I would not have care afterwards. Meanwhile, I cannot use the phone book. I had expected to get reading glasses through which I can see. Finally, whatever drops were put into my eyes caused them to burn and hurt for eight hours.
Nov 12, 2016
Dr. Hardy and your staff are truly exceptional, very efficient, courteous and knowledgeable. I've always had excellent service and been treated well and with the most respect. John Van Schaften
Nov 12, 2016
As always, a simple, quick visit. No problem understanding explanation (s) a great visit anytime it's required.
Nov 11, 2016
Great job!! Very efficient and friendly staff.
Nov 11, 2016
Chris and Beth , both gave me tremendous personal service Over the years, I have found this type of special touch to be the norm. With the exception of the copay for my prescription, $99.00, everything was great. Thank you, Ken
Nov 6, 2016
Fantastic Doctors. Incredibly advanced and educated optomatrists with state of the art equiptment.
Nov 5, 2016
I was so thrilled to have this follow up visit after my cataract surery. Dr. Kathy D is tops in my book!! She found the cataract and lined up my surgery. Love the offices in Shallotte and Southport. They worked my in at a time which was very convenient to me. I could not drive because of surgery and had to make appts when my husband is home to bring me.
Nov 4, 2016
Dr. Hardy is absolutely great. I had a piece of sand in my eye which scratched it and it was extremely painful. When I called the office, they told me to come right in. Dr. Hardy and her staff were so nice and quickly helped me. By the time I left the office, my eye was numb, I had a contact on it as a bandaid and I had an antibiotic in hand. All within 45 minutes!
Nov 4, 2016
Very nice and basically on time as usual even though Dr. Cook was out sick. DR. Mosh lures did my yearly exam and was extremely nice. Enjoyed having him I do my yearly exam and meeting him.
Nov 3, 2016
I truly appreciated the willingness to schedule an immediate appointment in light of the concern for my eyesight. Dr. Chris and his staff did everything possible to get to the bottom of the problem and refer me to a Retinal Specialist to further diagnose my vision problem. Further, Dr Chris called me the following day to check on the prognosis from the specialist.
Nov 2, 2016
I was treated in a friendly and courteous manner. The exams were thorough and Dr. Hardy went carefully over all the results and answered my questions.
Oct 28, 2016
Dr. Moshoures was wonderful! He spent a lot of time with me. I would also like to mention that I stopped into this office(Shallotte) without an appointment several months ago. I had broken an eye pad off of my glasses. I was not a patient at that time. I was new to the area. The staff quickly fixed them and would not take any payment for their service! Amazing! Very pleased!!
Oct 27, 2016
Basically the visit was UNSAT! I changed an original appointment for October 5th because I would be out of town, and rescheduled for Oct 19th. Received notification and then a morning call about the appointment on the 5th until I called long distance and informed the caller that the appointment was changed to the 19th at 12:30. Received notification via text message and e-mail that the appointment was at 12:00 noon (30 minutes earlier) and confirmed that I would be there. Checked in and after updating my health history, was informed that my appointment was at 12:30, not 12:00. so I drove down the street at 12:03 only to be called by Dee De a few minutes later that, she was wrong, my appointment WAS at 12:00 because of some special test they needed to run. So I returned at 12:08 only to sit there until 12:25 before being called back by a technician. She preformed 3 tests and then I sat by the apothecary cabinets for 45 minutes until another assistant took me to an exam room, checked my distance eyesignt with the charts and said Dr. "D" would be in, which took another 15 minutes. Dr. Kathy apologized profusely about my having to wait, but informed me she was double book for 3 appointments. As usual, Kathy did an outstanding job with my exam and setting me up with a new prescription for my glasses. The fiasco with rescheduling and then the mix up on arrival was absolutely UNSAT. Your company might need to start remembering that patients time is as precious as your doctors. For as long a you've been in business, scheduling should run smoothly. My wife has had another problem in the past with call backs for contact lenses. We'll be looking for a new facility to look after our vision.
Oct 21, 2016
Dr. Cooke is excellent. She knows her stuff, doesn't rush you, and answers all questions.
Oct 20, 2016
Dr. Cook was magnificent, as always.
Oct 19, 2016
I am new to North Carolina and I called the office to explain the symptoms I was having and they got me in to see Dr. Moshoures right away. Dr. Moshoures called a specialist and made an appointment for me the next day and I had surgery the following day. I am very thankful that I found Dr.Moshoures, as he made sure that I had the treatment that I needed as soon as possible. Thank you to everyone in the office at Vision Square Eyecare in Shallotte
Oct 15, 2016
Dr. Elizabeth Cooke and the staff were very friendly and personable!
Oct 12, 2016
Fabulous service and care. Showed up with a need for special help with an injury. Computers were down because of Hurricane the previous day. Was seen without appointment in a very short wait. Was analyzed as to what had occurred then waited just a few minutes before a Dr. saw me, took care of the problem. Given correct medication for injury and back at work in a hour. Awesome, fabulous, service and care just like Dr. Chris did when he first opened shop in Shallotte back in the 1970's. Donald C
Oct 12, 2016
Dr. Moshoures makes every effort to achieve the right prescription for what is needed for having the best sight possible. I have been with him for a long time and I appreciate his concern and follow up on his patients.
Oct 8, 2016
One of the best eye care facilities I have been in within the last 14 years.
Oct 5, 2016
I have never had an appointment that was on time. This last time I was taken back 30 minutes past my appointment time.
Oct 3, 2016
My eyes were very irritated and I was going to leaving to go out of town for several days. Having had conjunctivitis once before, I called right away hoping that Dr. DesLaurie would be able to see me. I was worked into the schedule that day, got a script and was able to continue with my travel plans as planned. Your office is always helpful and greatly appreciated. Thank you.
Oct 2, 2016
Everyone was so nice and helpful!
Oct 1, 2016
Dr. Cooke and the rest of the office staff are always great!
Sep 30, 2016
Dr. Cooke and the rest of the office staff are always great!
Sep 30, 2016
All aspects of VS are just great. Front desk is efficient & friendly, technicians are quick and meticulous and of course Dr Cook is awesome.
Sep 30, 2016
Great place to come. Staff is always pleasant and professional. Kids can color while waiting or watch TV. The snacks for 25 cents was great too. They loved the treasure chest, also.
Sep 29, 2016
Great place to come. Staff is always pleasant and professional. Kids can color while waiting or watch TV. The snacks for 25 cents was great too. They loved the treasure chest, also.
Sep 29, 2016
Dr. "D" was excellent. She ran the tests and answered my questions professionally and compassionately.
Sep 28, 2016
It was great seeing Dr Chris yesterday. Looking forward to getting my new glasses.
Sep 22, 2016
Awesome as always. Pleasant, accommodating and knowlegeable.
Sep 22, 2016
Great experience. I had broken my glasses and was leaving for vacation in a few days. They squeezed me in for an exam and made the glasses in time for my trip. I was a new customer and very pleased with the service, the glasses and the new prescription. Thanks.
Sep 21, 2016
Excellent service for all the staff and Dr. DeLauries. Highly recommend
Sep 19, 2016
Service was caring and professional
Sep 18, 2016
The exam was thorough and was excellent. Dr. Moshoures was great😀. But I believe that the appointments for that daywere overbooked. My appointment took just over 3 hours and I was not getting new lenses. That was totally unacceptable, there was a lot of people waiting. That is why I thought there was too many patients booked that day. I had to take sick leave because of time missed at work
Sep 17, 2016
Always pleasant and helpful
Sep 17, 2016
Always very pleased with Kathy DesLauriers and the Southport staff.
Sep 16, 2016
Everyone was very thorough and pleasant
Sep 14, 2016
Dr. Stephanie Hardy always does a thorough job. The Staff at Vision Square are a joy to work with.
Sep 9, 2016
Very friendly & professional staff.
Sep 9, 2016
Very please with my visit on 9/6. I received several reminders via email and appreciate them. The staff was very courteous, Marisa checked me in with a few tests and Dawn helped me with selecting frames/lenses. Both pleasant and warm - Great Customer Service. My Doc was fabulous as well. 5 STAR RATING.
Sep 8, 2016
Vision Square is very patient friendly.
Sep 6, 2016
I had an eye problem early Friday morning and called the emergency number at 4:45. Dr DesLauriers returned the call within minutes and asked me to be at the office at 7:50. Dr Cooke examined me and referred me to a Retinal Specialist. It turned out to be a large retinal tear and laser surgery was performed the same day thanks to the quick response and excellent service of Vision Square. Thanks!
Sep 6, 2016
I want to thank the entire staff for their kindness and quality of care received on 8/31/2016. My family was on vacation at Holden Beach. We live in Richmond, Va. I started to have flashes of light etc. in one eye and called the office late afternoon on the 30th. Special thanks to Angie who spoke with me and provided the info I needed to make a decision to be seen by the Dr. The office even offered to have a Dr. stay after official closing to see me. I felt like a regular long time patient even though I was a new patient from out of town. Thank you again Dr. Moshoures and your entire staff.
Sep 3, 2016
A very professional experience every time!
Sep 2, 2016
Dr. Cooke is fantastic, the best eye specialist I have ever had in my 75 years. Great experience. ArtvWilband
Sep 2, 2016
It was a great visit, as usual. I had had surgery on the bridge of my nose and modifications were made so that the exam could be successful.
Sep 2, 2016
I am always greeted by smiles and a staff they appears to take a personal interest in each patient. I am confident that all the latest tests and research available are used to insure the very best care for my individual case. The doctors are never too busy to spend time explaining any procedure or medicine that they use. Their positive attitudes and helpfulness make each experience a pleasant one.
Aug 31, 2016
After several reminders by various methods reminding me of my 10:00 appointment, I was told when I arrived that I had missed my 9:30 appointment. I was promised that she would squeeze me in, but it would take 40-45 minutes. I waited (without glasses) and after about 40 minutes or so, I was nicely informed that the lenses had arrived reversed and needed to be reordered. Now I had a real headache as well as a disappointment headache.
Aug 27, 2016
I have been using Vision Square for about 35 years and I have been very happy with the results and service I have received. Thanks Vision Square. Sheldon Pigott
Aug 27, 2016
Dr. D is terrific! Warm and caring.
Aug 27, 2016
Seen time. Everyone was friendly and helpful.
Aug 26, 2016
Fabulous appt. felt important
Aug 26, 2016
I was seen as an emergency patient on a Sunday morning (after a Saturday night ER visit), with a follow-up the next day. As I was a visitor to the area I had no records with me. The Doctor and staff are exceptional; the care and thorough exams for my unexpected eye emergency were very much appreciated. All steps of the exam were explained. That Dr. Moshoures opened his office on a Sunday morning indicated to me the concern for patients that are in need of urgent attention. Being told to come in early the next day (Monday) for a follow-up alleviated much of the worry associated with my eye problem.
Aug 25, 2016
Words can not describe the heartfelt appreciation I have for the care my child received. In today's society, it is comforting to know there are people truly concerned about someone's well being. While on vacation, my son had a severe corneal abrasion. Dr. Moshoures treated my son after hours on the weekend. He is an experienced, knowledgeable, and caring doctor. Thank you!
Aug 25, 2016
My visits are always pleasant, staff is amazing, friendly and caring. Dr. Cooke is the best!
Aug 25, 2016
Had a good experience, all the staff were very professional. There was very little wait time
Aug 24, 2016
At 46 years old, this was my first ever visit to the optometrist. Highly recommend.
Aug 22, 2016
Dr. Cook is incredible! She is extremely gentle, kind and knowledgeable. She allayed my fears and cured my inflamed eye! You couldn't ask for a better doctor!
Aug 19, 2016
I love Dr. D and she is wonderful. I didn't care for having to wait so long to see her though.
Aug 19, 2016
Dr. DesLauriers is always very helpful, explains everything to me as She does my check up.
Aug 19, 2016
Very thorough exam. Staff is very professional and pleasant.
Aug 18, 2016
Dr Moshoures is very caring & compassionate! He truly wants the best for you. His staff is very friendly and professional.
Aug 18, 2016
Always a excellent visit. The staff are all very professional, caring and always make you feel they are glad you are there. Thank you!
Aug 18, 2016
Wonderful, courteous, polite staff encounters. The aethics of the office was very comfortable and extremely clean and professional looking.
Aug 18, 2016
Both my husband Hank and I see you when we are here at the beach. We feel very comfortable feel your office staff, equipment and entire office atmosphere is professional, thorough and all around a pleasure to experience. Thank you Felicia Boedart
Aug 17, 2016
Excellent as always. I love Dr D
Aug 17, 2016
I always enjoy my appts at Vision Square. Everyone is so friendly and the exam is very thorough & informative.
Aug 12, 2016
As always, I enjoyed the efficiency of your office and being able to see Dr. Cooke so quickly. We now have a reason for my sight problem and a referral to a doctor who can take care of the situation. Many thanks.
Aug 11, 2016
Everything went extremely well, thanks.
Aug 10, 2016
Dr. Cooke was great! Very friendly and informative concerning my eye problem. Everyone in the office was friendly. Made you feel very welcomed. Will continue to see Dr. Cooke for any problem with my eyes that I may have in the future. She's wonderful!!!
Aug 7, 2016
Don't know what you Want in here !!! but it's going in the one below it !!!!
Aug 6, 2016
Great customer service! Everyone is super friendly and helpful.
Aug 5, 2016
Always great service with Dr. Kathy DeLaurier and everyone. Very caring personnel.
Aug 4, 2016
The Optometrist and nurse were very nice, and the prescription they gave me is working very well.
Aug 2, 2016
Courteous and very professional staff. They explained everything and were very efficient.
Jul 31, 2016
First Visit and everyone was very professional and super polite. Attitude does matter
Jul 31, 2016
Your personnel all have positive attitudes and great communications. Elizabeth Cooke is sensational. Experience is always highly enjoyable and before I know it my whole visit is over. My poems are at following location: http://www.poetrysoup.com/poets/top_100_poets_most_poems_all_time.aspx
Jul 31, 2016
I was very appreciative that the Doctor could see me on very short notice on a Friday. I had sand in my eye which she removed quickly and painlessly.
Jul 31, 2016
John Van Schaften Eye exam 7/22/16
Jul 30, 2016
Dr. Webb was awesome ...extremely professional, skilled, and personable. I appreciate the time she took to do a thorough eye exam, and to explain everything to me in a simple to understand, yet detailed way. Techs were professional too. Folks in eye glasses area and billing / payment were all very nice. I appreciate the offer of bottled waters during my station waits.
Jul 29, 2016
Dr Cooke and the staff are always excellent However, the technician I spoke with about possibly getting new frames and lenses was not at all helpful. Seemed very disinterested. Would not buy frames from her . In the past , the technicians have been outstanding . Was a real disappointment.
Jul 29, 2016
Great visit - always a pleasure - great service
Jul 26, 2016
I rate Vision Square Eyecare the best quality care I've ever received.
Jul 26, 2016
Fantastic service and, excellent Doctors. Dr. Cooke is the best.
Jul 25, 2016
Like the Receptionists and think Dr. Hardy is very careing and competent.
Jul 25, 2016
AS USUAL YOUR STAFF WERE GREAT. I REALLY ENJOY TALKING WITH DR. DEB AND ALWAYS FEEL THAT MY EXAMINATION AND EXPLANATIONS ARE TOP NOTCH.
Jul 23, 2016
Always a pleasant experience. Delightful,cheery staff
Jul 21, 2016
I can not say enough about this place and especially Dr. Cook. I saw her years ago when we were in NC and we have just come back. I had sometime in my eye and I did not want to go to the ER as I felt safer with an eye doctor. I called and she way me within 20 minutes ....even tho it was during lunch hour. She and the staff are so very friendly and professional. They all make you feel as tho you are the only on in there and they are out to fix the problem no matter what time of day. They are top notch!!!!
Jul 17, 2016
Caring and conscientious service
Jul 16, 2016
all was good. people were friendly and all on time.
Jul 16, 2016
Absolutely loved the staff and Dr. Hardy! Everyone was so nice and really cared about the patients!!
Jul 15, 2016
The doctor and staff are extremely professional and treat you with the upmost care
Jul 10, 2016
Very client oriented. Everyone introduced themselves and explain what the plan for the visit was.
Jul 9, 2016
As usual, a very professional staff and a very complete exam.
Jul 9, 2016
I had a piece of sand under my eyelid and the doctor did a great job in removing the sand and provided great service. I would highly recommend this facility. Thank you
Jul 8, 2016
Had a great check up with Megan and Dr. Hardy ! Very professional!!
Jul 2, 2016
My visit to Vision Square was incredibly efficient and thorough. Love..love Dr. Cooke!!!
Jul 1, 2016
No waiting... Great staff. Wonderful Dr.
Jun 30, 2016
Thanks so much for taking such good care of me in my emergency situation Monday. I promptly was able to see Dr. Cook who diagnosed my problem and arranged an appointment in Wilmington with the retina specialist. He confirms that the loss of sight is permanent and sent a report to our primary doctor for follow up test.
Jun 30, 2016
Professionals that put you at ease and leave you secure in the knowledge that you are in good hands from the moment you walk in until you check out. Way to go!
Jun 30, 2016
4.5 Stars - good survey, short, sweet, and to the point
Jun 29, 2016
Dr. DesLauries gave me a complete eye exam... answered all my questions... positioned her computer so I could see, as she explained, the status of my eye health, and compared last year's exam with this one. Even gave suggestions on food sources that will keep my eyes healthy. And Dr. DesLauries also checked my sunglasses to make sure they were giving my eyes the best protection. If you want to connect with eye optometrists who care about each patient they see - Vision Square is the best in eye care.
Jun 29, 2016
I had a very good experience with my recent appointment
Jun 29, 2016
Great service, everyone was so nice and caring.
Jun 29, 2016
Most caring and thorough eye doctor - ever! Dr. Cooke is the best.
Jun 21, 2016
everyone was very nice and helpful......
Jun 21, 2016
DR. GREENE DIAGNOISED MY CONDITION AS A STY AND AS OF SUNDAY I AM AGGRESSIVELY APPLYING HOT COMPRESSES TO THIS AREA (5-6 X'S PER DAY). SO FAR THERE IS LITTLE CHANGE, FOR THE BETTER BUT I WILL PERSIST. IF IT IS NOT BETTER BY THIS COMING WED. I WILL BE CONTACTING YOUR OFFICE FOR FURTHER INSTRUCTIONS/ FOLLOW-UP.
Jun 19, 2016
I had a great experience with Dr. Greene as my new Dr.. Very thorough and competent .Even though we have seen Dr. Moshoures for the past 12 years, I was not disappointed in her. I was a little surprised that I had to wait over a half hour to be called in. That has never happened before and it was an early, 9:00, appointment!
Jun 19, 2016
great staff- had to wait 30 mins. past appt. time to be seen
Jun 19, 2016
The office was very pleasing, nice atomospher, very pleasent to work with.
Jun 19, 2016
exam was completed in short time and use of equipment was very efficient
Jun 13, 2016
My visits to Vision Square have always been a joy. Everyone is so very nice.
Jun 11, 2016
Everything was handled in a professional, as usual.
Jun 11, 2016
Well trained professionals at Vision Square.
Jun 10, 2016
As always, I had a very thorough eye exam followed by selecting of new glasses after three years. Dr. DeLaurier and the technicians I dealt with during the exam and when I was measured for new glasses were friendly but very professional and obviously well trained. I have the utmost confidence in all the staff including the friendly receptionists.
Jun 8, 2016
Excellent care! Staff great and DrHardy !
Jun 8, 2016
I will continue to go to my eye doctor, but will never buy my glasses there. Very rude sales dept.
Jun 6, 2016
Doc Cook is a pro thank you !
Jun 2, 2016
I have never received a more thorough eye examination. I was treated beautifully, never had to wait longer than 10 min. to see a doctor or an asst. Katy was the first person that saw me. She was so professional, knowledgeable and made me feel confident that I was in good hands. Then I was led into a little waiting area with amazing comfy chairs and a TV. Another assistant, Heather took me into the room where the doctor would see me. She was very friendly and nice. Another asset to the practice. Then the doctor came in to see me. She went over my eye exam and dilated my eyes. Then was led to the eyeglass room where I picked out my new frames and lenses. Knowledgeable staff and amazing doctor. The doctor went over my eye pictures and explained what I was looking at. Never made me feel rushed or made me feel like I wasn't important. Amazing service, can't say enough. Told 4 people at my work u are the best. Thank you again.
May 29, 2016
Top notch eye care. Dr. Webb and her assistants were on top of their game. Excellent care and service.
May 28, 2016
Dr. Hardy was awesome! Megan was great too! We were referred from Oceanside a few minutes before, filled out paperwork and taken back quickly.
May 27, 2016
Always friendly staff at this office.
May 26, 2016
I've been coming to Vision Square Eye Care since Craig and I moved to Brunswick County in 1987. Wouldn't dream of going anywhere else for my eye care. Always accessible, genuinely caring, and exceptional knowledge.
May 18, 2016
From entrance to exit everything worked excellently. I felt confident in my provider and her staff.
May 15, 2016
An extensive and thorough examination . Excellent attention .
May 15, 2016
I am very comfortable going to Vision Square Eyecare for my annual eye appointments. I feel the tests and exams are very thorough and my questions are answered. Thank you for the great service. My eye care is in great hands.
May 14, 2016
Staff was very efficient with my care at my appt. Did not have to wait long at all. Thanks for making my visit turn out well.
May 11, 2016
Excellent. She is the best
May 11, 2016
You all are great. Thank you for the great service
May 8, 2016
Dr Cooke and her staff made my important visit a pleasant experience. From a patients point of view it was thorough as well as informative.
May 8, 2016
You sent an email about our visit but no way to access the data
May 6, 2016
Excellent! Dr. Greene is fantastic.
May 1, 2016
First time having to see eye doctor, very pleasant visit thanks to your entire staff for being so nice and helpful!! Rick P...
Apr 30, 2016
Friendliest,most caring and professional medical practice in the area. I have been a patient of Vision Eye Care for 10 years and would highly recommend and refer anyone to them. Everyone one there from the front desk to the technicians that fit your glasses reflect the care that Dr. Moshoures has always shown for his patients. This was the first time I was seen by Dr.Green and It was a most satisfying visit. She made me feel comfortable with her ability and professionalism. Thank you Vision Eye Care.
Apr 30, 2016
Very professional, courteous and humane
Apr 29, 2016
The office was very accommodating when I called for the appointment and the check in as a new patient was easy and quick. The facility is modern and clean, very professional yet very friendly and pleasant. All staff were wonderful.
Apr 28, 2016
I highly recommend Dr. Kathy Deslauiers for anyone needing eye services. She is very professional, friendly and takes time to answer all your questions and explain any service you may need. I Have 100% Confidence In Her Skills. J.D. Cash www.jdcash.us
Apr 27, 2016
Everyone was very helpful and eager to get me in on an urgent basis. I was so very pleased and reassured!
Apr 24, 2016
I saw Dr. Cooke for the first time when I had a reaction from my cataract surgery. I was very impressed with her and ask to see her again after my second surgery. I will continue to see her and I think my husband will ask to see her the next time he goes to the vision center. Very pleased! Betty Walton
Apr 24, 2016
Love the people there everyone treats you like family.
Apr 22, 2016
Everyone in the practice is friendly and always helpful. This is a terrific group - not only the doctors but the staff as well.
Apr 21, 2016
Normal visit, no problems, enjoyed harassing Dawn.
Apr 21, 2016
My visit with Dr DeLauriers was wonderful!! She saw me in a timely manner, and she was very thorough and gracious as always. I love her!!
Apr 20, 2016
I would give all the staff a five star rating.
Apr 20, 2016
Dr. D is the best ! Her positive, direct answering ways are Great ! We would all prefer not to need a doctor...BUT, a positive direct answer is the best. Love you Dr. D. !
Apr 20, 2016
The doctor was very good with my daughter and everyone in the building was nice and helpful. They even gave our kids goody bags after their appointment with a pair of sunglasses for them both.
Apr 17, 2016
The office is full of the latest state of the art equipment. Everyone was friendly and professional.
Apr 15, 2016
As Usual my eye exam went beautifully. Dr. Cook was so friendly and we can Diskus Most anything. Especially her Baby.. I am very satisfied with Viion Sqare.
Apr 15, 2016
Dr Cooke is an outstanding OD. She is professional, courteous, and thourgh. Don't lose her. Skip Brosh
Apr 14, 2016
Thank you for seeing me on such short notice. Your staff worked me in and ran tests to determine my vision problem which suddenly cropped up. Everyone was pleasant and efficient.
Apr 12, 2016
I would definitely recommend Vision Square to anyone for their eye health. The lab tech and Dr. Hardy were so friendly and informative. The entire staff is upbeat and helpful.
Apr 10, 2016
Excellent care and great service
Apr 10, 2016
Supply a print out of your information to verify it is correct rather then completing the update forms when you have no changes
Apr 9, 2016
The examination was thorough, included having time to and encouraged to ask questions. All of the staff are friendly and welcoming.
Apr 8, 2016
There is not anything I would change! Dr. Webb is AWSOME!
Apr 7, 2016
We love Dr. Cooke, so friendly and down-to-earth, very efficient. I enjoy our yearly visits with her.
Apr 7, 2016
Great, I was seen the same day I had problem
Apr 7, 2016
Everyone treated me like royalty. The service could not have been better.Everyone I was in contact with during my visit was very professional and you could tell they were the best in their profession. John Holton 828-238-7425
Apr 7, 2016
My first time visit was excellent. I am handicapped and the staff helped me with getting into the exam rooms and back to the reception. They allowed me a "short cut" to the reception area.
Apr 7, 2016
TVs in waiting area were not on. Some people might want to watch them.
Apr 6, 2016
I was a walk-in with a question about discomfort with my contact lens. Dr. Hardy fit me in her schedule and removed a fleck from my eye. It is great to have caring and friendly doctors available.
Apr 3, 2016
From the first time that I spoke to someone on the phone to make an appointment until I was picking out my new glasses I was treated with kindness. I felt right at home and everyone was very informative and let me know what was happening and what was going to happen next. I would definitely recommend this office to my friends and family
Apr 3, 2016
Very thorough exam Always enjoy seeing Dr Cooke
Apr 3, 2016
Had not been here for 8 years. Came down from MA to visit friends and made sure I had appointment. Really appreciated the total eye exam I had and completeness of my record printed out for me. Dr. Hardy was a delight [gorgeous tool]. Better eye exam than I get at my well known medical center. will give them copy of my exam. Give Dr. Mesoures my best. He sent us away with a soft cooler as we moved back to Maine. Us it often.
Apr 2, 2016
As usual I was pleased with the care given, however, I came in with terrible allergies and my eyes were watering. All the tests seemed fine except AFTER my eyes were dilated, my sensitivity to light was extremely uncomfortable to the point of pain and headache. I went to the check-out counter and asked the desk person to be patient until my wife came out because she had our calendar and she could make the next required appointment. When my wife came out to the first counter I was told to go to the second counter nearer the entrance. As I did this, the lights there were extreme and I walked toward the first counter to my wife. The woman behind the 2nd counter screamed at me to go to her, as she did not understand my situation. I told my wife to take care of the bill and the next appointment & I went to the car. I got home and slept two straight hours as the pain finally subsided. I am 64. I do not want my eyes dilated again until I am 70. Thank you. John
Apr 1, 2016
The cost of filling the prescription was high compared to other places. I selected to have my prescription filled elsewhere. Other wise, I was very satisfied with my visit.
Apr 1, 2016
Dr. Greene was friendly and efficient. Exam went smoothly. Missed seeing Dr. Moshures as he has been my doctor for almost 23 years.
Mar 31, 2016
I saw Dr Jill Greene and absolutely love her. We bonded immediately...very comforting
Mar 31, 2016
First time seeing Dr Green she was very professional and quite pleasant Will miss Dr Moshures but I think Dr Green and I will be just fine
Mar 31, 2016
I noticed some of the staff had changed. The new employees were very professional, in the past I have heard staff complaining about other staff members and that is not very professional. I also liked the staff wearing matching uniforms! Everyone was very professional.
Mar 31, 2016
very efficient visit with very little wait time
Mar 28, 2016
The waiting room chairs made you feel like you were flying first class. Well done, didn't mind the wait.
Mar 26, 2016
Great friendly atmosphere. Doctor took the time needed to check my eyes and medical issues that affect my eyes.
Mar 26, 2016
Everyone was very professional. I was personally escorted from section to section. All the personnel were friendly from checkin to checkout. I would refer family and friends to this practice.
Mar 26, 2016
I always receive first class attention from all the staff. Waiting time was a slight improvement over previous visits.
Mar 25, 2016
Would like to not feel I am being pressured to buy new glasses.
Mar 25, 2016
Very good visit, all staff nice .
Mar 24, 2016
Everything went great. The doctor was extremely friendly and made the conversations very comfortable.
Mar 24, 2016
I am very pleased with Dr. Green, take her time to ans. any question you may have.
Mar 23, 2016
As always very professional, proficient, and courteous.
Mar 23, 2016
Dr. Webb and the techs I saw at the last visit were excellent. Pleasant, proficient, and great to work with. Dr. Webb has really helped me with contact lenses that work well for my vision issues, and provides excellent advice and service.
Mar 22, 2016
This was my first time having such a thorough exam. Seeing all the newest technology was great.
Mar 20, 2016
Best eye exam I have ever had. So thorough! Loved Dr. DesLauriers! She is so very professional and courteous. Will definitely refer friends and family.
Mar 18, 2016
Wonderful Staff,evreyone was very helpful in every way,Thank you
Mar 18, 2016
N/A great service, friendly and experienced staff each visit
Mar 18, 2016
I cannot thank you enough for getting me thru my ordeal with super glue. I could not have asked for more Thank you Mary
Mar 17, 2016
Every visit is an all-day affair. People with jobs, like myself, don't have time for that and it's very disrespectful to your patients. I don't know if it's an overbooking issue or if it's just how things are done here. Waiting 40 minutes to an hour just to get called back is absolutely ridiculous.
Mar 16, 2016
impressive eye exam. Can't think of anything I would want added.
Mar 15, 2016
I was very pleased with the assistant / technician / doctor. I was asked to come 10 minutes prior to my visit since I was a new patient which I did. Completed the paperwork within 10 minutes, and then had to wait over 30 minutes to be examined. A little too long of a wait especially since I was asked to come early (I was on time). I could have come at my regular schedule time, completed the paperwork and wouldn't have had to wait as long.
Mar 14, 2016
Every one was cordial and helpful. Dr. Hardy is always easy to work with and knows her stuff!!!
Mar 14, 2016
Everyone was wonderful. Most efficient visit I have had. Thx!!
Mar 13, 2016
I know that you like to have everyone take the test that takes a picture of the back of your eye. This is good; but I think you should tell people that their insurance will not cover this test and let them know how much it is going to cost before the test is performed.
Mar 11, 2016
Got great advice about buying second pair of glasses at 50 per cent off. never knew that before after all these years! Julie was great.
Mar 11, 2016
Make sure that the employees make me feel comfortable about having to make payments for our services. With my husband being retired and me laid off it isn't easy to cover the cost of glasses without having to pay monthly on the bill we get. We both, Don and Pat, are especially grateful to be able to do this. without making payment we would be forced to go elsewhere for the services we need for our eyes.
Mar 11, 2016
Thee were no problems with my last visit. Dr. Webb was very thorough in letting us know what to try for my eye problem. Thank you.
Mar 10, 2016
Love the staff, especially Dr. D
Mar 9, 2016
All good except for eye drops. But, it's just another way to torture me.
Mar 9, 2016
Lab on site to process orders for same day service.
Mar 7, 2016
There is nothing I would like to change thank you for asking ...& the eye doctor was amazing probably the best I have ever seen also the assistant was very nice and helpful and app. Was on point thank you very much A. V.
Mar 6, 2016
Provide estimate of time appointment will take.
Mar 5, 2016
Had to wait past appointment time because I had to fill out the first of the year paperwork. Otherwise, everything was perfect. Like your new comfortable waiting room chairs, and they are pretty too.
Mar 4, 2016
A lot of paperwork, duplicating information you already have.
Mar 4, 2016
Love Dr. Des Lauriers ... really believe she does a very thorough exam and answers all my questions ...
Mar 4, 2016
Shorter wait period between completion of test and seeing the doctor.
Mar 4, 2016
Price of glasses were very expensive.
Mar 4, 2016
I do not like for an eye exam, including a fitting for new frames and lenses, to take 3 hours. That is too long.
Mar 3, 2016
I wouldn't change a thing. Everyone is pleasant, welcoming and very helpful. Relaxed environment.
Mar 2, 2016
Very satisfied with Dr. Deslaurier and Vision Square staff.
Mar 2, 2016
The visit was very long. My appointment was for 11am and I wasn't done until a little after 2 pm, although everyone was apologetic. I had an eye exam and was fitted for new glasses.
Mar 1, 2016
I dislike being asked to fill out the same paperwork every year. No other doctor requires that. Why not print out the information you have and ask if there are any changes. Simple! I also object to all the phone calls, e-mails, voice mails, and texts as a reminder to be on time. Then when you arrive, you have to wait. You also have to wait way too long between procedures. Usually it takes between 1 1/2 to 2 1/2 hours for a 30 minute exam.
Feb 29, 2016
My family has been getting our eye exams and glasses at vision square for over 15 years. Great staff and doctors
Feb 26, 2016
great staff--Dr. Cooke (Beth) is wonderful Maybe a glass of chardonnay or scotch would be helpful
Feb 25, 2016
Everyone was friendly and accommodating, Katie and Dr. Webb were efficient and informative. I made this appointment just a few days before, and I really appreciate being quickly scheduled. Thank you!
Feb 20, 2016
Wish I had 20/20 Vision, but we don't live in a perfect world.
Feb 19, 2016
Staff is very friendly an helpful and the equipment appears to be the latest technology.
Feb 19, 2016
Excellent service. Fast and friendly
Feb 19, 2016
DOCTOR KATHY DESLAURIERS WAS EXELLENT IN EXPLAINING MANY THINGS TO ME REGARDING MY EYE SURGERY.
Feb 18, 2016
Staff was polite, courteous & professional. Dr. Cook was very good at explaining what she was doing, my diagnosis and what I could expect.
Feb 18, 2016
Dr. Kathy is a wonderful person and a great doctor.
Feb 17, 2016
Great service spent almost three hours there but didnt feel like it since they kept rotating between staff and doctor
Feb 14, 2016
Dr. Cooke always takes the time to treat you as an individual, and seems to show a personal interest. She is interested in your questions, and answers them.
Feb 14, 2016
Had to wait but the office was very busy! I did not mind waiting! :)
Feb 13, 2016
We were very pleased with our last visit. WE did not have an appointment. My husband had an redness around both of his eyelids. We were given and appt. later that morning. Thank you we would recomd your office to all of our friends.
Feb 13, 2016
It was great.no problem.everybody was very nice and helpfuf.you have a wonderful staff.they make u feel at home.
Feb 13, 2016
Eye appt was very good - Marissa and Dr Cooke made me feel like everything was done to make sure I had no big problems with eye at this time. Thank you.
Feb 12, 2016
Everyone was pleasant, informative and professional.
Feb 11, 2016
Excellent care with Dr. DesLauriers. I have never had a more thorough exam with other eye care professionals than I have with her. She takes her time and does not rush through appointments. I really appreciate all the office staff does for me.
Feb 11, 2016
I would like to see the cost of new perscriptions to come down
Feb 8, 2016
The exam was thorough, and I think Dr. Cooke did a fine job answering my questions and providing results of my eye exam and contact lens options. I did think the time with the initial tech was too long, and I waited for over 20 minutes for the 2nd tech to bring the sample contacts.
Feb 7, 2016
I had a very pleasant experience during my visit. the staff was very courteous and professional.
Feb 7, 2016
I was seen in the emergency come out and helpEd.
Feb 7, 2016
I waited two hours for my appointment, this has never happened before and I hope it will not be repeated
Feb 6, 2016
Don't mess with success. Y'all are doing a great job. Keep offering water and coffee. Thought this is a generous touch.
Feb 6, 2016
Not only great people and services but it's obvious that they've made a substantial investment in the latest technology.
Feb 6, 2016
Very courteous staff. Good experience overall.
Feb 6, 2016
The wait time was well beyond the schedule appt
Feb 5, 2016
I'm dropping off a letter today to Dr. Moshoures with a constructive suggestion for improvement in one specific area.
Feb 5, 2016
It was an hour and a half before I saw Dr Webb. I was also not told about additional charges for tests not covered.
Jan 31, 2016
The staff was very kind and helpful!!!
Jan 31, 2016
Eye glass shop needs to find a cheaper option for people, I took my prescription sense where and next time I may go get exam else where
Jan 31, 2016
Highly efficient, in-depth exam and counseling - as usual
Jan 30, 2016
Wait time to see eye doctor was long.
Jan 30, 2016
My appointment took entirely to long. I think my doctor was overscheduled.
Jan 30, 2016
Staff is wonderful. Love Dr. DesLauriers.
Jan 29, 2016
Good experience. Dr Webb is great!
Jan 29, 2016
The staff at Vision Square are the best staff I have ever been treated by. They were prompt and courteous and really took time and care with me. I am usually a difficult and picky person but they made my experience actually enjoyable. They to all the great staff and doctors at Vision Square for what you do for me and my family. You are the best in my book!!! Keep up the great work.
Jan 28, 2016
I have been going to Dr. Elizabeth Cooke for almost 10 years now and she is the best! Very knowledgeable, caring and very concerned about me!
Jan 27, 2016
Thoroughly satisfied with the experience. I do find your prices for glasses very expensive but I also feel I get good quality.
Jan 27, 2016
The Eyeglass selection I thought was over priced. I purchased Bobby Brown and Kate Spade glass frames. I went to show my family on the Bobby brown web site and the listed retail for my glasses was 170.00, your retail price was 262.00. I did receive a 30% off from aarp but in my opinion the glasses were marked up and my discount was meaningless. I doubt you could purchase above the manufacture web site listed retail. That is not a good business practice In my opinion. My experience with the staff was very nice. The Doctor was great!
Jan 27, 2016
Very pleased with the office.
Jan 24, 2016
My visit with Dr. Kathy was awesome as usual.
Jan 24, 2016
Very pleased with everything. The doctors had to work me in since I did not have an appointment. Will see Dr. Cook on Tuesday.
Jan 24, 2016
Except for a lengthy total waiting time at the center, the service and personnel are exceptional. John Van Schaften
Jan 23, 2016
Dr. Webb is the best! Her staff was competent and most friendly. However, when I went to get glasses I was in total sticker shock. The glasses in your office are outrageously priced compared to other places. Overall the entire staff did a great job.
Jan 23, 2016
I arrived at 1030 and was behind schedule due to no parking space.Even behind the office there was no parking. I was late because of the parking issue. On the otherhand ,the staff was nice considering thier workload. I was very happy for the honesty of your staff to advise me that my glasses were under warranty and were replaced without out out of pocket expense. The glasses were damaged in a car accident. So kudos on that and thanks for the honesty. Wade Aruz,Firefighter-Tactical Paramedic-NC-SC State Armed Tactical Protection Officer-TMO
Jan 21, 2016
Dr. Cooke is very friendly and knowledgable. She took time with me and answered all my questions. I appreciated her kindness. Thank you
Jan 21, 2016
Dr. Cooke was very helpful even tho I am not a regular patient. I was concerned about the visit I had to the Novant Urgent care on Sat and felt I needed an expert to look at my inner eye lid. Dr.C fixed me up quickly,
Jan 20, 2016
I continue to use your eye services because of your staffand mostly the care i get from Dr. Kathy
Jan 20, 2016
I should have been told about the pictures that my insurance didn't cover. This the 4th time I've been blind sides by ur company. Going to find another eye doc,s and get my glasses that way. I highly doubt I will be back I know my family will not be back. Its a shame u guys don't say anything about ur hidden fee,s
Jan 20, 2016
Friendly and efficient work from your team. I had planned to buy contact lenses and new glasses. But, prices of glasses were out of range for me. I will have to go elsewhere to find cheaper glasses.
Jan 17, 2016
THE BEST EYE EXAM I HAVE EVER HAD. THANK YOU. OUTSTANDING JOB !!!!!
Jan 17, 2016
We remember great southern hospitality during past visits to your office. But now it seems like we are just 'passerbys' on an assembly line.
Jan 17, 2016
Would like to see competitive prices on prescriptions
Jan 17, 2016
Everyone was very kind. Kate and I had a very friendly and fun visit during the pre exam. I can tell she loves her job. Dr. Cooke was very approachable, reassuring and professional. The best experience I have ever had during an eye exam. She explained my exam thoroughly.
Jan 17, 2016
My Doctor Hardy is thorough and a pleasure to have my care in her hands. The techs are great. My thanks for assembling a great team.
Jan 16, 2016
Your doing a great job, just keep it up!!
Jan 15, 2016
Everything was great. I didn't feel like I was being "herded" in and "herded" out. A pleasant experience.
Jan 15, 2016
Very pleasant and productive visit.
Jan 15, 2016
Staff was pleasant, friendly and smiled. I appreciate the smiles. Nice to see staff enjoy their work environment and it shows very much.
Jan 14, 2016
My first visit with Kathy went very well.
Jan 13, 2016
I look always look forward to seeing the Dr. D team.
Jan 13, 2016
No complaints or suggestions.
Jan 13, 2016
I was in for my annual checkup. I was impressed with the efficiency of the checkup. I was in and out in one hour and five minutes. It normally takes twice that long. Dr. Jill Greene was my Doctor. It was my first time having her. I was impressed!
Jan 10, 2016
Dr. Hardy is always professional, kind, courteous, and addresses any concerns that I have. Lisa Earp helped me look at frames, all staff was courteous and helpful. Thank-you for quality care!
Jan 9, 2016
Don't change anything. Nothing is broken.
Jan 8, 2016
Everyone was very nice. Great experience through entire visit.
Jan 8, 2016
I would refer people but would caution that it could be a drawn out visit, I arrived at 11 and didn't leave until almostb1:30.
Jan 7, 2016
Dr. Cook and the staff were very professional but kind and friendly. There is no stress at all with my visits to this practice.
Jan 7, 2016
I was greeted by very friendly staff. Very welcoming, thank you for that. Katy was extremely helpful and an amazing person. Felt she was very qualified and had so much knowledge. I felt very comfortable with her. At my next visit, if possible, can I ask that Katy exams my eyes. I not only felt comfortable with her but I knew I was getting excellent care. Thank you.
Jan 6, 2016
I have never had a bad experience at your office. The Staff is always pleasant and willing to do as much as they can to see to my comfort and needs. The Doctors and Staff are the best. Looking (pun intended) forward to picking out new glasses later this month.
Jan 6, 2016
The professionalism, patient care and communications were excellent. Thank you!
Jan 2, 2016
The caring attitude of Dr Hardy is very appreciated. She is a bright star for your staff.
Jan 2, 2016
I had webbing in my eye, My Dr's office called and I was seen right away. I saw Dr. Cooke, she was very through and concerned. Staff walked in several times and asked if I needed anything. If I ever need an eye Dr. in Shallotte, I know where to go. Thank you for your prompt and kind attention.
Jan 1, 2016
Dr. Cook was great. I felt at ease with the exam. Explains procedures very well.
Jan 1, 2016
I don't know if it is good or bad but my check-up was about half as much as Dr Moshoures usually does. My eyes were not checked after they were dilated.
Jan 1, 2016
Your practice is first rate. I wouldn't change anything.
Dec 31, 2015
Thank you. Dr. Jill Greene is excellent !
Dec 30, 2015
I have never had such a thorough eye exam until I started seeing Dr. DeLaurier. She is so nice and pleasant. If possible, could you think about having a two pairs of glasses deal like the eye places that advertise on tv. Also, whenever I need my glasses adjusted or repaired, all of the ladies in the eyewear office are so kind and helpful.
Dec 29, 2015
I was so relieved that you could see me promptly to check on the surgery done in Cyprus. Your attention and referral to the local surgeon is a great source of comfort in my recovery.
Dec 25, 2015
Everything was great right up until I sat with the woman to talk about glasses. She did not want to listen to what I was saying. She kept reading the laptop and telling me what I did not need. I explained over and over that Dr. M and I already figured out what I needed but she just would not listen to me. It was annoying and I just wanted to get up and leave.
Dec 24, 2015
Rather unorganized at this visit. Several different techs doing several different tests. One couldn't find what other had done. Nothing major. Just some "re-doing." I really like Dr. DeL
Dec 24, 2015
It was a wonderful experience and nice place to spend my flex money! Loved my doctor.
Dec 23, 2015
As always, your staff is great.
Dec 23, 2015
I am well pleased with my visit. Don't change anything.
Dec 23, 2015
I have always had good care from your staff, especially Dr. Cooke. She is certainly an asset to your office. I have one complaint. Once in for my appointment and the preliminary exam done, I waiting for almost 20 minutes to actually get in to an exam room to see Dr. Cooke. I believe you could make some adjustments to the appointments so that this does not happen. Thank you for your consideration.
Dec 21, 2015
You need not change anything you and your staff does and have done are very friendly yet, precessional Job keep it up.
Dec 21, 2015
Dr. Cooke is outstanding.
Dec 21, 2015
Dr, Cooke truly cares about her patients.
Dec 20, 2015
fantastic. Dr. Cook quickly diagnosed my problem.
Dec 20, 2015
Only thing I would like to see changed is for Dr. Moshoudres to take care of my complete eye care until I get through this crisis I am in. I will hopefully need glasses in near future but need someone I completely trust and know at such a dangerous stage in my eye health right now. Entire staff is great but I just need his help at this time. also, first day I called, girls would not let me have apt with him. By an act of the Lord the girl at Calabash happened to call and tell me it was past time for my appointment. She got me through to the appointment with him. I will always be grateful to her for that. Someone in crisis does not need to change dr. she trusts.
Dec 19, 2015
Dr. Webb and the entire team were warm, timely, attentive, and professional. Thanks for all your excellent help.
Dec 19, 2015
I had shingles in my eye and Dr. DesLauriers has been great in helping me to understand this terrible infection. I am very greatful for her help and concern.
Dec 19, 2015
Eceryone was very friendly and helpful.
Dec 18, 2015
I have appreciated, for many years, the fine eye care at Vision Square. Thank you, Dr. D, for your competence and compassionate service at my last visit.
Dec 18, 2015
I was in for an emergency visit, and I was seen quickly by Dr Cooke. She quickly solved my issue with both of us satisfied with the result.
Dec 18, 2015
This is the frist time I have been in and out for my yearly check up within a hour !!
Dec 18, 2015
Dr. Cooke was terrific. My eye examination was thorough and she was happy to answer all of my questions. Marissa (sp?) also did a great job with all the pre-examination tests. Both women were very friendly and professional.
Dec 18, 2015
would not change anything.
Dec 17, 2015
Your prices are ridiculously high
Dec 17, 2015
My appt. was at 12 and I saw Dr. Webb after 1:15. She was highly apologetic and said that she'd had an emergency patient early that morning and had been behind since then. I completely understand. Am just glad I'd brought a good book!
Dec 17, 2015
My appointment time was changed by your office from afternoon until 11:30 AM because I had been scheduled with Dr. Webb on a Monday and she was not in Shallotte on Mondays. I arrived around 11:10 AM and was quickly checked in and then taken to the back seating area. This is where the satisfaction of my services turned bad. I waited in this area until 1:00 PM before I was moved to a room. I waited in the room approximately 5 minutes and then spent approximately 15 minutes with Dr. Webb. I like Dr. Webb and the staff in your office but the amount of time that I had to wait was ridiculous. The staff was very polite and offered me water and coffee but no one ever said anything about the length of my wait, why I was having to wait so long or anything. I missed quite a bit of time away from work and an important meeting that I had schedule for that afternoon. This experience is why I gave lower ratings on questions 1 and 4.
Dec 17, 2015
It takes entirely too long for an office visit. First you wait in the initial waiting area for a very long time, then after your meeting with an assistant you are taken to a 2nd waiting area (for over 20 minutes) then you are put in an office where you again wait at least 15 minutes before you see the Dr. From start to finish I was there over 2 1/2 hours!!
Dec 17, 2015
I had to wait 10+ minutes. When I was c hecking out, the person who was supposed to check me out was on the phone but did not even acknowledge me. I just left. The tech who took care of me and gave me the tests was wonderful - efficient and friendly. Dr. Webb is always great.
Dec 17, 2015
Staff was very efficient and friendly and, as usual, Dr Deslauriers was very professional and personal.
Dec 16, 2015
Think the world of Dr. DesLaurier...
Dec 14, 2015
no need for any improvement
Dec 13, 2015
The doctors and service are excellent. But the prices of lenses are getting out of sight. Too much competition around.
Dec 13, 2015
Your office is run so well, everyone is so cordial from the time you sign in and the time you check out. The assistants are very good, and Most Importantly I think Dr. Cooke is an excellent physician, that makes you feel comfortable no matter what the situation may be.
Dec 13, 2015
Support staff - great and very friendly. Dr. Cooke- the best. New glasses department---- very expensive.
Dec 13, 2015
I wouldn't change a thing.
Dec 12, 2015
No changes works for me thanks.
Dec 11, 2015
Dr. Delauier is exceptional!
Dec 11, 2015
ALL A-OK. Dr.Cooke did a great job, as usual, removing the cyst that had formed on my lower eye lid. Painless experience and most appreciated.
Dec 11, 2015
Everyone was great as usual. Particularly Katie - great employee and an asset to your organization!
Dec 10, 2015
I AM A DIABETIC AND FOR ALL CURRENT & FUTURE EXAMS SHOULD BE LISTED AND BILLED AS AN DIABETIC EXAM NOT ANNUAL VISIT. I DON'T KNOW WHY THIS WAS NEVER DONE.
Dec 9, 2015
My last visit could not have gone better The office appeared very busy, however it ran so smooth..And Dr. Cooke performs the most sificated tests, and leaves nothing to doubt. I am so pleased with the entire staff. It is a very nice place to" spend your money"
Dec 6, 2015
Dr Greene was very professional and cordial....a mini Dr. M.....:)
Dec 6, 2015
Was very impressed with the new doctor. She was thorough and explained everything to me.
Dec 5, 2015
Nothing at this time. My wife & I have great confidence in Dr. Kathy.
Dec 4, 2015
My wait time was extended because I was being seen without a scheduled appointment. I had an eye issue that developed suddenly. The attention given to me was not rushed and very thorough.
Dec 4, 2015
Your lens and frame prices are 2x that of lenscrafter and walmart for the exact same thing
Dec 4, 2015
Things went well. The room where we did a few computerized eye tests were too warm. There were no other problems.
Dec 4, 2015
I was first "in line". Everything went very smoothly, in part, for this reason. However, I have always been pleased the services received hete.
Dec 4, 2015
I have insurance for glasses. I didn't have money to pay an additional $190 so I left there without any.
Dec 4, 2015
This vision square is shallotte is amazing. Very friendly and family oriented. Always nice and doctor Cooke is amazing as well. Got me and my 3 children in and out fast and with out a fuss :)
Dec 3, 2015
Great staff. Good care. Just do n t like the dilation of my eyes. Lasts too long.
Dec 3, 2015
This was my first visit to the facility. I was extremely impressed with the entire process. From the moment I walked through the door I was greeted by the lovely lady behind the counter. One of the techs (Katie with the red hair) is an asset to the business. Very personable, informative and makes one feel very comfortable throughout the entire process. Dr. Debra Webb (who I saw) explained everything to me in full detail in words that I could understand. I'd have to say that its probably the best eye exam I've ever had. I happy that your practice accepted me as a new patient. I look forward to a long relationship with Dr. Webb and Vision Square Eye Care......
Dec 3, 2015
Nothing needs to change. I always enjoy my visit.
Dec 2, 2015
Your office employees have always been exceptional. I have always felt that I have received the best professional eye examination from my first eye exam through my last exam. Thank you for the exceptional work performance. Ruth Foreman
Nov 30, 2015
I had a wonderful experience and all of my questions were answered. You all do a fantastic job!
Nov 28, 2015
All of the staff I have been in contact with have worked to insure a positive patient experience for me. Thanks for a job well done.
Nov 28, 2015
I am asked to fill in a medical sheet every year--even when I indicate that NOTHING has changed. Is this really necessary? Thank you.
Nov 27, 2015
Major disappointment was the lens for my right eye only corrected the vision to 20/60 in the right eye. I am concerned about this and need to follow up
Nov 27, 2015
Staff was personable and very informative about questions asked.
Nov 22, 2015
Every one did a great job and was very friendly.
Nov 21, 2015
Was impressed with Dr. Greene. Very professional, friendly, & appeared to know what she was doing!
Nov 21, 2015
miss Webb is outstanding!!!
Nov 21, 2015
30 minute delay in being seen due to equipment problem. It was a lens fitting so ultimately the staff was able to move me through quickly without using any equipment.
Nov 21, 2015
wonderful experience with top notch professionals and staff
Nov 20, 2015
I was very pleased with Dr Green. She was very informative and not at all rushed. I truly appreciate the time she spent with me.
Nov 19, 2015
Everything was a very pleasant experience. Dr. Cooke and all the staff are always very professional.
Nov 19, 2015
More technicians to help with the amount of patients. Less scheduled patients at the same time slots to cut down on wait time for the doctors and for the equipment used for tests.
Nov 19, 2015
My visits to your office are ALWAYS a great experience. The techs and Dr. Cooke are ALWAYS friendly and act like they are joyed to see me there. You have an extraordinary staff!!! I can only wish there was a better way to fit contacts, although my eye is the one that is probably changing!
Nov 18, 2015
I have been a patient of Vision Eye Care for 18 years. I've always been pleased with the service and treatment. The only negative issue I dealt with in the past was waiting way past my appointment time. This last visit you were prompt and on time with my appointment. This is important to me as I work and my time is precious. Thank you!
Nov 18, 2015
Look Dr Cooke and Megan they were great.
Nov 18, 2015
I was impressed the moment I entered the waiting room. Welcoming staff,clean and very comfortable furniture and very nicely decorated. State of the art equipment, even my NY ophthalmologist doesn't have.Most impressed with professionalism and friendliness of staff! My husband and I are very comfortable in saying we have new eye Drs. in NC and no longer feel the need to return to NY. Dr. Jill Greene and staff, thank you!!!
Nov 17, 2015
Didn't have an appt. but they were able to work me in.
Nov 16, 2015
Dr. Webb has always been great . The staff always treats me lake a Rock Star . Thank You.y
Nov 15, 2015
Post cataract surgery exam. Everything/everyone did a fantastic job.
Nov 15, 2015
I enjoyed my visit you all are the best, may GOD continue to bless aS HE PROSPER Vision Square.
Nov 14, 2015
Thank you for squeezing me in when I suddenly found my left eye was not focusing properly.
Nov 13, 2015
Can't think of a thing to change.
Nov 13, 2015
Instead of a 30 day 2nd lense/frame discount a 60 day would help with cost factor so it's not on one billing cycle.
Nov 12, 2015
I was in the office for 1 1/2 hours and never saw the Dr. When finally called back I answered questions, did a few tests and realized I would be late for another appt so I had to reschedule.
Nov 11, 2015
Dr.Cooke and the staff are amazing. They are super-friendly and accommodating. All of these positives were slightly over-shadowed by one negative. I came in for a routine exam, which is covered by my insurance, but services above the routine were provided without being discussed. At checkout I was faced with a much larger bill for services not covered by insurance. No uncovered procedures should be performed without having pre-authorization by the customer.
Nov 11, 2015
#1)every time I go I have to wait at least a half hour after girl finishes the test before Dr. come in, this happens every time, even with a 8 am appointment, my opinion double booking. #2) my opinion is most of those test are unnecessary every time you go there and are given to scam insurance companies and medicare. #3)you charged me $35.00 for some test according to woman at checkout I needed to get glasses, I wasn't there to get glasses or to have an examine for glasses so why was that test given, when I questioned it the woman was short with me and I had her cancel my next appointments and have no plans to return. Most Doctors have no respect for other peoples time, it seems all they really care about is the almighty dollar.
Nov 8, 2015
DR.DESLAURIERS EXPLAINED MY VISION PROBLEM REGARDING CATARACTS AND MY NEED FOR CATARACT SURGERY.
Nov 6, 2015
Well satisfied with my visit. Nurse even offered coffee while waiting for Doctor.
Nov 6, 2015
Everyone is very professional. I have great confidence in the exams they conduct and their recommendations.
Nov 6, 2015
My appointment was “Specifically” arranged to get fitted for New Contact Lenses, because the Brand/Style I have been wearing for the past 10 years was Discontinued. I Did NOT need an eye Exam, as my Rx is just fine. I communicated this to the staff “In Person” when I stopped by the Office, - When I made the Actual Appointment, and – to 3 other Staff Members on the Phone. And yet – when I showed up for the Appointment, the Staff and Doctor were not prepared, and Terri, your Contact Lens Tech, was not even in the Office that day! Also, - 2 Staff members asked me if I wanted an Eye Exam, in spite-of-the-fact I previously made it clear I did Not! I was so Disappointed that the Vision Care Staff, who are usually Excellent, let me down on this issue and appointment. Your inter-practice Communication is Poor. I now have to return again for the same thing, and still do not have a Brand of Contact Lenses to replace what I am wearing now. Michael Trescak.
Nov 5, 2015
There was an emergency that a.m. Everyone apologized for being late.
Nov 5, 2015
Great new (for me) Dr Greene!!
Nov 1, 2015
First person to give eye test, take BP , spoke too quickly. Needs to slow down for us seniors who may have have lost some acuity.
Oct 30, 2015
I love going to your office. I know I will be seen in a reasonable time period. And more importantly, I will be seen by outstanding professionals who will address my needs.
Oct 30, 2015
Heather (who has been there for 17 years) is amazing. She took care of my prescription in 10 minutes with the insurance company ... I couldn't get it taken care of in a week!
Oct 30, 2015
I had a very pleasant visit and a very thorough checkup...five star. You have a great staff.
Oct 30, 2015
When I arrived it was very busy. I waited for 10 minutes before anyone acknowledged me. I had a very nice experience.
Oct 30, 2015
I love Dr.DesLauries. She takes the time to explain each step as she proceeds with the exam. I am very comfortable with her
Oct 30, 2015
Excellent care, wait time past app time was a little to long.
Oct 29, 2015
As this was my first visit I felt it was excellent. The staff kept me well informed as to the procedure.
Oct 29, 2015
Loved the quick check in with limited paperwork.
Oct 28, 2015
Great visit as always - Dr Cook is so professional, concerned and just overall a pleasure to be there
Oct 26, 2015
top of the line DR Chris and yours. bill's ANTIQES thank you
Oct 24, 2015
You have a number #1 team with Dr. Kathy and her staff.
Oct 24, 2015
Over abundance of REMINDERS for appointments. Too many calls, e-mails, appreciate a reminder or TWO, however lets not get carried away.....
Oct 23, 2015
EXCELLENT SERVICE IN A VERY FRIENDLY ATMOSPHERE
Oct 23, 2015
Excellent service and friendly staff.
Oct 23, 2015
Don't think that anything has to be changed as "all's just perfect!" But I've one favour to ask: please do NOT send my any text messages as such are not included in our phone bill from ATMC! Thanks!
Oct 23, 2015
I have been wearing glasses/contacts for over 40 yrs and have never had such a thorough eye exam. Your entire staff is friendly, knowledgeable and professional. I learned things I never new during my visit about the eye and eye glasses. Dr Webb is amazing!
Oct 22, 2015
My appointment was the first of the morning, which I prefer. I sat in the parking lot for about 20 minutes before office was opened just a few minutes before 8. Thankfully, I had already filled out my paperwork because my Dr. had inquired about my arrival just before opening time, at that point it felt a bit rushed. Otherwise the exam process was Excellent. Suggest you open office at least 10 minutes prior for early arrivals/first appointments of the day.
Oct 22, 2015
A question about the charge came up but was efficiently straightened out. Thank You
Oct 21, 2015
No need to send thank you notes USPS after appointments.
Oct 21, 2015
I was very pleased with the level of service and I would recommend your facility to others.
Oct 21, 2015
I'm a big fan of Dr Cooke. She and the team do an excellent job.
Oct 21, 2015
The wait time continues to be a big issue. I had a routine exam schedule at 8am. I was in your office for two hours and 15 minutes. Love the doctors and staff though.
Oct 21, 2015
Visit was fine. I was especially impressed with Kate who I believe has been with Vision Square for only 1 month.
Oct 21, 2015
I was left waiting for extended periods of time in between being seen by the Doctor and assistants, as we navigated the respective phases of my exam. Ultimately after a 30 minute wait and a total of 2 hours invested, I ultimately left as I needed to make a 5:00 PM conference call. I have a follow up scheduled to complete the appointment, as we didn't finish the contact lens fitting. I would recommend that the Doctors not be expected to handle two separate patient exams simultaneously.
Oct 19, 2015
EVERYONE was so friendly and made me feel welcome from the moment I came in. The tech - Kate (not sure of her last time) was EXCELLENT! Loved Dr. Green too. Definitely would recommend and will!
Oct 17, 2015
All of the staff was excellent. It was my first appointment with Dr. Hardy and I was very impressed with her skill and professionalism.
Oct 16, 2015
the staff were very friendly and answered all my questions.
Oct 15, 2015
Dr. Deslauriers is the best!
Oct 15, 2015
Excellent visi. Very thorough eye exam!
Oct 14, 2015
It is just blatantly obvious that they are ripping you off. 125 for me to put a pair of contacts in my own eyes and you call that a "fitting". And when I confronted the staff about it they acted like I had caught them but " was nothing they could do about it". They last time I went there they ordered glasses I did not want but felt obligated to buy them. It just seemed like a scam and that they all need a class in business ethics
Oct 11, 2015
Every time I have an appointment I am sure to arrive early. I have always waited at least 30 minutes to be taken back to an office and then after intake have waited anywhere from 45 minutes to an hour to be seen by the doctor. I will probably change to another office. This has been going on for years and i am not willing to wait like this any longer.
Oct 10, 2015
Wait too long. Glasses very pricey.
Oct 10, 2015
Every time I go the folks are always pleasant and fun! Would not go any where else! Very professional and personable.
Oct 10, 2015
As always...quite satisfied
Oct 10, 2015
Dr Cooke explains any problems I have and she also tells my wife so I don't have to.
Oct 9, 2015
Do not to be reminded of appointment 10 times. Day before is fine.
Oct 9, 2015
it took 1.5 hours to complete an eye exam, way to long.
Oct 8, 2015
Very complete and informative examination and explanation of my problem. Love Dr Cooke
Oct 7, 2015
Fabulous, knowledgeable & caring individuals. Thanks Donald C
Oct 5, 2015
I was definitely impressed with everyone there. The staff was wonderful and Dr. Webb was tremendous! Thanks for making my visit special!
Oct 4, 2015
Dr Cooke is great! Entire staff very professional
Oct 4, 2015
My visit was great as always and Dr Hardy excellent and such a nice lady! When it comes to paying it would be helpful if customers could be given/told a break down of what the amount they are paying actually covers. I paid $80 thinking it was for my OCT and Peripheral but frame repair of $30 had been included which I did not know about. I wanted to pay for the frame repair by Birthday Bonuses. I had to drive back and have situation righted but if I had been told the breakdown at time of payment the situation would not have occurred. Thank you
Oct 4, 2015
Thank God it didnt take forever. I hate long waitp
Oct 4, 2015
Excellent service, everyone was very nice and explained everything along the way. Thank you.
Oct 4, 2015
My visit was professionally managed. Each part of the exam was explained and questions answered. I have always received the highest quality service. I do appreciate the communication reminding me of my appointment. Great visit!
Oct 3, 2015
Being an older client and a nurse by profession, I appreciate that Dr. Hardy is always very professional dressed for her job. Now days everyone dresses in scrubs and while they are comfortable as I know, they just do not give that very professional appearance. It is always refreshing visiting Dr. Hardy because of her appearance and friendly smile.
Oct 3, 2015
I felt that I had to wait longer than expected to be seen for an 8 AM appointment. It wasn't a big inconvenience but it seemed long for being the first appointment of the day.
Oct 3, 2015
Dr Webb and intake tech, great. Appt at 2, office closed until 2, I waited with 3 others for door to open - why make appts for 2 if office closed until then? Asked for completed paperwork, did not get anything in mail, did receive an email alert - so had to provided same information I have provided in the past several times. Why not just verify that info is the same and go from there as other medical offices do. Provided insurance cards which I did not get back until I asked for them. Then I was treated as if I was bothering her - not appropriate. Questions about insurance should be asked face-to-face, not yelled across the room.
Oct 3, 2015
Suggest more space in between patients, to avoid excessive waiting time
Oct 3, 2015
Always a pleasure to see everyone.
Oct 3, 2015
My exam with u was in Aug. From the time I got my glasses, I complained that they were not correct. I think it was cook that saw me when I complained. She said my perscription was correct. I still do not have the correct lenses and they again are being reordered. This is now Oct 3rd. This is either the 2nd or 3rd time. Talk about inconvenience? I paid u to much money to have this kind of service. Cook never even thought to check the lenses she just checked to see if the pers was correct. I got better handling results at Eye Mart in Wilmington. As you know this is not the 1st time I have had problems with getting glasses that where not correct. One per wrong exam and now lens problems. My time is valuable as yours, but you get paid for yours and I get inconvenience.
Oct 3, 2015
I was very satisfied with my appointment. You don't need to change a thing!
Oct 3, 2015
Dr. Moshures took considerable time to get my vision prescription right. I don't have any recommendations but I would like a profile on the doctor who will handle my next visit.
Oct 2, 2015
Dr. Kathy is complete, professional and courteous...along with the rest of the team.
Oct 2, 2015
I love Dr Des. If every Dr. took care of their patients as Dr "D" does, how great it would be. U have a very special Dr.
Oct 2, 2015
friendly, professional staff & I can't think of any thing to improve my eye care.
Oct 2, 2015
Absolutely love Dr. Hardy. She is wonderful but will miss Chris and his letters he sent out. Wonderful staff and service.
Oct 2, 2015
The checkup went very well.
Oct 2, 2015
AFTER THE MANY YEARS AS A LOYAL PATIENT DR.MOSHOURES IS THE ONLY ONE THERE THAT USES MY PREFERRED NAME WHICH IS "BOB". EVERYTHING ELSE IS PERFECT.
Oct 2, 2015
I would work on the appointment times as waiting that long is unacceptable. The staff and doctors are wonderful and their expertise is top shelf but having to wait more than 30 minutes to get the process started is too much.
Oct 2, 2015
Everything was great. New doctor was awesome!
Oct 2, 2015
I HAVE NOTHING TO ABOUT MY VISIT THAT IS WHY I KEEP COMING BACK TO YOU...I LOVE THAT DR.M. TAKES HIS TIME AND DOES NOT RUSH ME THROUGH. \\\
Oct 2, 2015
Iam very happy with all of you at Vision Sq. I have been with you all for a long time.
Oct 2, 2015
Very disappointed about the hour wait. I got a call and a text in the days prior to my appointment to remind me of it! One excuse I heard an office worker say "everyone showed up this morning". Its not like any emergency eye exam appointments had to come before scheduled appointments, right? However, I'm very happy with the help I received selecting frames, and the progressive lenses are the best I have ever had.
Oct 2, 2015
I was scheduled for a re-check for eye irritations. Scheduled 1st appointment at 8am. Dr arrived at around 8:15. She sat down at a computer, I spoke to the staff at 8:35 and told them I needed to leave, I am a manager and had 3 employees waiting for me to open the store. They did not offer for her to check me immediately, so I left. Last appointment I waited over an hour. My time is just as valuable as yours and I loose pay when I am out of work. Lovely practice but 1st appointment should start on time! And the staff should be more aware of the schedule and call the patient if the dr us running late... Simple good customer service.
Oct 2, 2015
The Calabash office was very inviting. All of the staff were delightful, cheerful, friendly and courtious.
Oct 2, 2015
Dr. DesLauriers is an excellent eye care provider. I would recommend her highly. Also the staff is very friendly.
Oct 2, 2015