Dr. Casas & Associates

Dr. Maria M Casas & Dr. Diana Jimenez

Star Star Star Star Star 89 Reviews

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Reviews

StarStarStarStarStar Great service and very professional.  — 

Great service and very professional.


StarStarStarStarStar As always, excellent service — 

As always, excellent service


StarStarStarStarStar Excelente atención 100 % recomendada. — 

Excelente atención 100 % recomendada.


StarStarStarStarStar Great staff and env — 

Great staff and environment


StarStarStarNo StarNo Star Didn’t like being ask to wear a mask as we have... — 

Didn’t like being ask to wear a mask as we have no mask mandates in Florida. You can force your employees not your customers.


StarStarStarStarStar Very quick service, really professional, and do... — 

Very quick service, really professional, and doctor laura was the best


StarStarStarStarStar Dr. Laura was very professional and she took al... — 

Dr. Laura was very professional and she took all the time to answer all my questions and when over the limit to explain all my concerns. On the other side I was help by Nilda, also very helpful and professional, with extinctive knowledge about the products for sale.


StarStarStarStarStar Our Doctor's visit with Doctor Maria Casas @ Lens  — 

We are very happy with the services provided, professionalism, courtesy and expertise. Have been going there for more than 8 years and will continue to go there.


StarStarStarStarStar Dr. María Magali Casas is the Best and her staf... — 

Dr. María Magali Casas is the Best and her staff in the front desk very nice, since we began use prescription glasses many years a go Dr. Casas is our favorite with vocation, knowledge and professionalism. She makes very deep eyes examen she always ask if you have any questions, we are very thankful to be her patients. She is awesome. Blessing of the Lord.


StarStarStarStarStar Professional and honest advice is also given to... — 

Professional and honest advice is also given to you. Always putting the need of her clients first.


StarStarStarStarStar Very professional personnel  — 

Very professional personnel


StarStarStarStarStar  — 

Both my husband and I were very pleased with the excellent service and professionalism.


StarStarStarStarStar  — 

Excellent service. Dr Casas explained in detail the process and also the exam


StarStarStarStarStar Excellent — 

Excellent service and the staff are very friendliness


StarStarStarStarStar You are amazing! Thanks. You r kind and fast  — 

You are amazing! Thanks. You r kind and fast.


StarStarStarStarStar Very professional, knowledgeable, state of th... — 

Very professional, knowledgeable, state of the art equipment. Pleasant experience.


StarStarStarStarStar I was very happy with Dr Casas, she was very pr... — 

I was very happy with Dr Casas, she was very professional and answer all my questions. I been going with her for a few years and planning to go back for many more. Thank you


StarStarStarStarStar Excellent attention from both the doctor and th... — 

Excellent attention from both the doctor and the staff.


Reply

Thank you for taking the time to leave us feedback! We take pride in the services we offer and are here if we can help you with anything else.

StarStarStarStarStar Amazing Service! — 

We have visited this office for 3 years now, and we couldn’t imagine going anywhere else. The doctor provides an outstanding service and is able to answer all our questions, and the doctor’s assistants are all very gentle with administering the necessary tests for both me and my children. All the employees are very professional and communicate with us regarding any questions we might have and assisting us in setting up appointments and checkups simply and easily.


Reply

Thank you for taking the time to leave us feedback! We take pride in the services we offer and are here if we can help you with anything else.

StarStarStarStarStar Great service! Dr. Casas and her staff are very... — 

Great service! Dr. Casas and her staff are very professional and made us feel as valued customers. The eye exam was comprehensive and they were very accommodating. Highly recommend!


Reply

Thank you for taking the time to leave us feedback! We take pride in the services we offer and are here if we can help you with anything else.

StarStarStarStarStar Everyone in the office is very professional  — 

Everyone in the office is very professional


Reply

Thank you for taking the time to leave us feedback! We take pride in the services we offer and are here if we can help you with anything else.

StarStarStarStarStar The service was excellent a d very friendly. — 

The service was excellent a d very friendly.


Reply

Thank you for taking the time to leave us feedback! We take pride in the services we offer and are here if we can help you with anything else.

StarStarStarStarStar It was a great experience very professional — 

It was a great experience very professional


Reply

Thank you for taking the time to leave us feedback! We take pride in the services we offer and are here if we can help you with anything else.

StarNo StarNo StarNo StarNo Star When I arrived for my appointment, I was greete... — 

When I arrived for my appointment, I was greeted and asked to take a seat. This person was nice. A second attendant came to me, I could not understand her, it was not that her English was poor, it was simply that she was not speaking directly and clearly to me and seemed to be disengaged and uninterested in my presence. I was so confused by what she was saying that I walked into the wrong room of another patient and doctor. I was very embarrassed. Eventually I made my way to the right room, with no help again from the attendant. She busily gave me instructions, sit here, do this, click this, it was all very confusing and she was just barking instructions at me. I am not sure if she dislikes people in general or just disliked me. She came across as annoyed and unhappy. I was then seen by the optometrist, who murmured a few words to me. Again I kept thinking, is something wrong with my hearing? Why is everyone mumbling to me? Maybe it's the way I look? Hmmmm... Eventually the doctor warmed up to me and smiled and tried to be polite. She spoke to me about the Caribbean where I am from and asked questions about the Bahamas, though I am not from the Bahamas. Not sure if the only place she knows in the Caribbean is the Bahamas, but she was trying I guess. Despite the fact that she kept forcing me to take a contact lens that I told her I did not want, she was overall ok. I am usually a customer of the Lens Crafters in Saw Grass. I've been going there for years. I decided to go to this branch in Miami International Mall as I only had a few days in Miami with not enough time to drive to Saw Grass. I totally REGRET this decision. It was a horrible experience and I will never ever return to this branch. The only saving grace was Rebecca in Lens Crafters - she was an angel and a gem and saved me from tears at the end of my visit. But even Rebecca's fantastic service will not get me to return to Lens Crafters in Miami International, nor will I ever refer them to friends!


StarStarStarStarStar  — 

Always like how thorough you are with examining ones eyes


StarStarStarStarStar Very clean and quite place with state of art te... — 

Very clean and quite place with state of art technology. Doctor / staff members are well trained and very accommodating.


StarStarStarStarStar Visit was very good Eye exam very thorough — 

Visit was very good Eye exam very thorough


StarStarStarStarStar Office needs to be cleaned — 

Office was bit dirty with lots of dust and the floor needs to be vacuumed. The medical equipment is full of dust. The entire office needs cleaning and organizing.


StarStarStarStarStar Very professional, from the time I arrived at t... — 

Very professional, from the time I arrived at the office. Help was given, all questions answered in a very polite manner.Well done to all.


StarStarStarStarStar Physician — 

the physician was excellent bedside manner, asking if I have any questions, she thoroughly check my eyes, my medical history and so on. I have been going to this location for quite sometimes and probably will not change unless something drastically happen. She is friendly and very kind.


StarStarStarStarStar Great, friendly and above all, a very professio... — 

Great, friendly and above all, a very professional service from both the doctors as the staff.


StarStarStarStarStar Excelente cus — 

Excelente customer service


StarStarStarStarStar Good service on arrival and with DR. — 

Good service on arrival and with DR.


StarStarStarStarStar Great service and very courteous staff. — 

Great service and very courteous staff.


StarStarStarStarNo Star Yearly Follow up eye exam — 

Everything was smooth as expected from earlier experiences Only detail is the assistant had a little imposing tone when communicating Instructions during the initial procedures before advancing to the doctors office, making a little uncomfortable the interaction with her.


StarStarStarStarStar Excelentes profesionales y atención — 

Excelentes profesionales y atención


StarStarStarStarStar As always so friendly and professional . Dr Cas... — 

As always so friendly and professional . Dr Casas goes above and beyond my expectations . Thank you !!!!


Reply

Thank you for your kind words!

StarStarStarStarStar Excellent service and professionalism.  — 

Excellent service and professionalism.


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Thank you!

StarStarStarStarStar Was a wonderful exp — 

Was a wonderful experience


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Thank you! We are always happy when our patients leave happy!

StarStarStarStarStar I had a good experience with the Dr.; the front... — 

I had a good experience with the Dr.; the front desk staff are polite but they get involved in their conversation and forget that they are in public and taking care of patients


Reply

Thank you! We are always trying to better ourselves.

StarStarStarStarStar Fantastic customer service and all personnel ve... — 

Fantastic customer service and all personnel very professional


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Thank you!

StarStarStarStarStar Very good and professional service. — 

Very good and professional service.


Reply

Thank you!

StarStarStarNo StarNo Star Lady in front desk was paying much attention to... — 

Lady in front desk was paying much attention to social media in her cell phone than client


Reply

We will address your concern and hope you will give us another chance to exceed your expectations

StarStarStarStarStar Great personnel as well timing for consult as w... — 

Great personnel as well timing for consult as well. It is not usual in south Florida having this type of excellent services!!! Congratulations


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Thank you!

StarStarNo StarNo StarNo Star Long wait even when you arrive early  — 

Long wait even when you arrive early


Reply

We are terribly sorry your wait was longer than usual.

StarStarStarStarStar I’ve been a patient of Dr Casas for over 20 yea... — 

I’ve been a patient of Dr Casas for over 20 years. I most highly recommend her and her staff. Wouldn’t dream to go somewhere else for my vision needs.


Reply

Thank you! We love having you!

StarStarStarStarStar Very polite and professional. — 

Very polite and professional.


Reply

Thank you!

StarStarStarStarStar Best practice in Doral — 

This practice is the best. Great people. Great technology, and very professional


StarStarStarStarStar Very thorough and friendly atmosphere. — 

Very thorough and friendly atmosphere.


StarStarStarStarStar Great experience and friendly staff:) — 

Great experience and friendly staff:)


StarStarStarStarStar I have been a patient of Dr. Casas for many yea... — 

I have been a patient of Dr. Casas for many years. I value her commitment to her profession, her sincerity and caring attitude. Her staff is absolutely phenomenal.


StarStarStarStarStar We enjoyed the visit. Dr is very professional a... — 

We enjoyed the visit. Dr is very professional and personal


StarStarStarStarStar Great service — 

Very happy with my visit. All my questions were answered and did not have to wait to be seen by the doctor.


StarStarStarStarStar Excellent attention, 7 years ago I am a client ... — 

Excellent attention, 7 years ago I am a client and is the best octometrist, Dra. Casas. Thank you very much.


StarStarStarStarStar Excellent care state of the art equipment.  — 

Excellent care state of the art equipment.


Reply

Thank you! We pride ourselves in having the best for our patients!

StarStarStarStarStar From the moment I went inside the room for the... — 

From the moment I went inside the room for the exam to leaving the office, everything was super. .they explain to me everything they were going to do ,they Explain me everything from pricewise, what the insurance Would and would not cover,and all the way to choosing the lens and the frames. 👍


StarStarStarStarStar Dr. Casas was very professional and helpful. — 

Dr. Casas was very professional and helpful.


StarStarStarStarStar Service excellent, I have been going there for... — 

Service excellent, I have been going there for over six years and I would recommend here to everyone , very professional and makes you feel at ease.


Reply

Thank you very much for the kind words! We love having you! See you next year!

StarStarStarStarStar Very nice employees. And the doctor like alway... — 

Very nice employees. And the doctor like always .very kind and knowledgeable


StarStarStarStarStar The doctor is very caring and patient. She expl... — 

The doctor is very caring and patient. She explains your examination with great detail.


StarStarStarStarNo Star Front office staff is rude... — 

Front office staff is rude, especially the Hispanic older lady. She called me to remind me of the appointment the day before and didn’t even greet me or tell me where she was calling me from. On the day of the appointment, I asked her for a receipt and she responded rudely and made it seem like I asked her for something out of the ordinary. The only reason I come here is the convenience and the doctor but I am seriously considering not returning again.


Reply

We are terribly sorry that this happened, we strive for the best customer service and hope you never have to experience this again.

StarStarStarStarStar  — 

Very profesional and kind


StarStarStarStarStar I have been going for years now. Staff is alway... — 

I have been going for years now. Staff is always very professional AND friendly. Office and rooms are immaculate. Excellence in one word.


StarStarStarStarStar Great clean facility, friendly staff and a very... — 

Great clean facility, friendly staff and a very detail advanced eye exam. I was even worn about sun damage which I have slight damage in both o my eyes.


StarStarStarNo StarNo Star I made an appointment, and showed up early as i... — 

I made an appointment, and showed up early as instructed. It took me 45 minutes to be seen. I'm not sure what the point of setting the appointment was. The staff was very helpful and friendly when I was finally seen.


Reply

We are sorry about the wait, Unfortunately some emergencies do happen and you caught us on a day we were running a little behind.

StarStarStarStarStar Mr — 

Excelente atención desde hacen más de 25 años😊😊😊


StarStarStarStarStar Great professional service. Dr is kind and know... — 

Great professional service. Dr is kind and knowledgeable


StarNo StarNo StarNo StarNo Star had a difficult time communicating with the fir... — 

had a difficult time communicating with the first lady who examined me. No English


StarStarStarStarStar Amazing experience  — 

Very friendly staff and area is clean. Most importantly, everything was explained about my eyes.


Reply

We are glad we delivered service that was up to your standards! We hope to see you again soon!

StarStarStarStarStar Good service, thorough exam, well organized. — 

Good service, thorough exam, well organized.


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Thank you so much!

StarStarStarStarStar  — 

Excellent care. The appointment was on time. The eyeglass was ready for pick up the next day and wasn’t necessary to make any adjustments.


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Thank you! We are here to help if you ever need us!

StarStarStarStarStar The doctor as well as staff are very friendly a... — 

The doctor as well as staff are very friendly and helpful. I am very happy with their service


StarStarStarStarStar Great visit — 

The staff was excellent and very friendly. Wait time was minimal and the Dr. was very nice and communicative. She explained everything in great detail. I would highly recommend Dr. Casas


Reply

Thank you!

StarStarStarStarStar Loved Dr Jimenez she was very nice and informat... — 

Loved Dr Jimenez she was very nice and informative on my eye needs. And the technician was extremely helpful.


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Thank you!! Look forward to seeing you again next year!

StarStarStarStarStar Dr. Casas and her staff are always attentive, k... — 

Dr. Casas and her staff are always attentive, kind, and professional. Wouldn’t dream of visiting another office.


Reply

Thank you!!!

StarStarStarStarStar Excellent service friendly courteous staff at t... — 

Excellent service friendly courteous staff at the front desk who did preliminary tests and the doctor herself very gentle and provided the information in layman’s terms that it was quite clear and easy to comprehend !!


Reply

Thank you for your kind words! Look forward to seeing you next year!

StarStarStarStarStar Retired bank auditor — 

Your people are very helpful and friendly. The doctor in attendence was very knowledgeable and professional.


Reply

Thank you for your kind words!

StarStarNo StarNo StarNo Star Dr Magaly casas is very professional, she treat... — 

Dr Magaly casas is very professional, she treated my daughter i was so impressed that decided to make an appointment for me but i waited for over an hour to see her and had to leave since i could not wait any longer.


Reply

Terribly sorry about the long wait, we strive to see everyone on time and keep the wait to a minimum but some emergencies do happen which sometimes can cause us to run behind. Sorry again!

StarStarStarStarStar Great attention and good customer service. Reas... — 

Great attention and good customer service. Reasonable prices on contact lenses. Highly recommend.


Reply

Thanks you!! We strive to be the best!

StarStarStarStarStar Great appointment and great doctors and admin s... — 

Great appointment and great doctors and admin staff


Reply

Thank you!!

StarStarStarStarStar Staff is wonderful and cou — 

Staff is wonderful and courteous


StarStarStarStarStar The best I went looking for doctor Casas howeve... — 

The best I went looking for doctor Casas however Dr Lin was excellent very professional and caring also the two assistants at the desk great professional job done


StarStarStarStarStar Great Eye Doctor! — 

Dr. Casas is great! She is knowledgeable and alway takes the time to answer questions. I have been going here for years. I would strongly recommend her to anyone. The staff is fast and efficient. Great experience all around


Reply

Thank you!

StarStarStarStarStar Excellent service... I arrived without an appoi... — 

Excellent service... I arrived without an appointment and they made sure to accommodate me. To me that is better than excellent, that is amazing service.


Reply

Thanks for the nice words! We look forward to seeing you next year!

StarStarStarStarStar 5 years after moving away from Miami, I still m... — 

5 years after moving away from Miami, I still make the 2 hr trip once a year to get my eyes checked here. Wouldn't go anywhere else.


Reply

Thank you so much for coming back to see us!

StarStarStarStarStar Everyone was most helpful and courteous. — 

Everyone was most helpful and courteous.


Reply

Thank you so much for your kind words! Thank you for trusting us with your Eye care needs!

StarStarStarStarStar  — 

I received excellent service at the office of Dr. Casas. I highly recommend her and her staff to others looking for friendly service and competent care.


Reply

Thank you for your kind words! We love what we do!

StarStarStarStarStar Service and people driven — 

Excellent service, thorough and friendly. Been here a couple times and it keeps getting better


Reply

Thank you very much for your kind words!

StarStarStarStarStar Excellent and very professional — 

Excellent and very professional


Reply

Thank you for trusting us with your eye care needs!