Divine Dermatology PLLC

St. Petersburg Dermatologist Serving the Tampa Bay Area | Skin Cancer Detection and Skin Rejuvenation

Star Star Star Star Star 575 Reviews

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Reviews

StarStarStarStarStar I always trust Dr. Sims-Robertson and her staff... —    (Patient since Tue Oct 18 00:00:00 MDT 2011)

I always trust Dr. Sims-Robertson and her staff.


StarStarStarStarStar The entire staff at Divine Dermatology is welco... —    (Patient since Tue Jan 17 00:00:00 MST 2017)

The entire staff at Divine Dermatology is welcoming and attentive. I recommend this place highly.


StarStarStarStarStar Everyone was wonderful and the experience was a... —    (Patient since Tue Feb 14 00:00:00 MST 2017)

Everyone was wonderful and the experience was as good as a dr visit could be.


StarStarStarStarStar online presence is excellent and user friendly —    (Patient since Mon Oct 26 00:00:00 MDT 2015)

online presence is excellent and user friendly


StarStarStarStarStar I was so impressed by the staff and Dr Robinson... —    (Patient since Wed Feb 15 00:00:00 MST 2017)

I was so impressed by the staff and Dr Robinson, I learned a lot from my visit which makes me feel like Divine Dermatology takes care of your needs. Mary R.


StarStarStarStarStar OMG everything was great. —    (Patient since Tue Feb 14 00:00:00 MST 2017)

OMG everything was great. My second time at a Dermatologist. The first time somewhere else was rushed and I didn't feel comfortable. Also I wasn't diagnosed correctly. Everyone is so nice and made me feel glad I was here. Looking forward to my follow up.... :)


StarStarStarStarStar I love the office and the staff but I prefer to... —    (Patient since Wed Mar 09 00:00:00 MST 2016)

I love the office and the staff but I prefer to meet with the actual doctor not the nurse practitioners. I rather talk with the Doctor. After all I chose his office for the doctor not the NP. I feel like I didn't get the same attention to detail that I would have gotten twig the doctor. I honestly feel that I wasted my $40 co-pay.


StarStarStarStarStar Had to wait 45 minutes in the waiting room —    (Patient since Mon Feb 13 00:00:00 MST 2017)

Once I got called back everything was wonderful. However, my apt was at 8:45 am and I had to wait about 45 minutes to be called back.


StarStarStarStarStar Divine Dermatology is awesome! . —    (Patient since Thu Jul 16 00:00:00 MDT 2009)

Divine Dermatology is awesome! Dr Sims and her staff are second to none!


Reply

Thank you for the good review.

StarStarStarStarStar Wonderful! —    (Patient since Mon Jan 30 00:00:00 MST 2017)

I am a new patient and was extremely happy with my new Doctor and all of the staff ~ everyone is so very pleasant and very knowledgeable! Thank you for taking me in as your new patient...


Reply

You're very welcome Linda and thank you for the fantastic review.

StarStarStarStarStar Great experience, everybody is very friendly an... —    (Patient since Thu May 19 00:00:00 MDT 2016)

Great experience, everybody is very friendly and caring, very professional.


Reply

Thanks for the great review!

StarStarStarStarStar Exceptionally Divine Service —    (Patient since Tue Dec 14 00:00:00 MST 2010)

I have been a patient for at least 3 or more years. Dr. Sims-Robertson was the first dermatologist to correctly diagnose my condition and she did so in less than 3 minutes on my very first appointment. Thanks to her expertise and wonderful care my condition has improved tremendously. I've enjoyed every single visit. Doctor Sims-Robertson and all her staff is such a joy to be around. They are very courteous, friendly, caring and have such a wonderful positive attitude and fabulous sense of humor. I am so grateful to have them as part of my healthcare team. Keep up the great work!!


Reply

Thank you so much for the well-written review. We are pleased that your condition has improved under Dr. Sims. Please don't hesitate to contact us if you have any questions, comments or concerns.

StarStarStarStarStar You all provide a fine service. —    (Patient since Mon Oct 12 00:00:00 MDT 2015)

You all provide a fine service.


Reply

Thank you for the short-but-sweet review. Please don't hesitate to call us at our office if you have any questions, comments or concerns.

StarStarStarStarStar The staff was exceptionally courteous and profe... —    (Patient since Tue Jan 17 00:00:00 MST 2017)

The staff was exceptionally courteous and professional.


Reply

Thank you for the short and sweet review!

StarStarStarStarStar Pleasant visit. The women at Divine Dermatolog... —    (Patient since Tue Apr 12 00:00:00 MDT 2011)

Pleasant visit. The women at Divine Dermatology are so welcoming and thoughtful


Reply

We're happy you had a good visit with us. Thank you for the 5-star review!

StarStarStarStarStar I really liked my visit. My first time at a der... —    (Patient since Thu Jan 05 00:00:00 MST 2017)

I really liked my visit. My first time at a dermatologist where I didn't feel judged at all. Every person who works there greeted me warmly and treated me so nice and personable. I think Tiffany is pretty amazing.


Reply

Thank you for the review. We treat our patients just like how we treat our family, so to us, you're like family. Please don't hesitate to contact us if you have any questions or concerns about your appointments. Thanks!

StarStarStarStarStar Staff is always courteous and very professional... —    (Patient since Wed Jul 10 00:00:00 MDT 2013)

Staff is always courteous and very professional but not stuffy, very comfortable to be a patient there. Treatments always done with great attention to patient dignity and as painless as possible.


Reply

Thank you for the fantastic review! If you have any questions about your treatments, don't hesitate to call our office.

StarStarStarStarStar Excellent experience! —    (Patient since Tue Jan 03 00:00:00 MST 2017)

Very pleasant experience, very professional atmosphere. Highly recommend.


Reply

Thank you for the great review!

StarStarStarStarStar I thought the doctor was very knowledgable.  —    (Patient since Thu Dec 29 00:00:00 MST 2016)

I thought the doctor was very knowledgable.


Reply

Thank you for the good review!

StarStarStarStarStar Initial assessment —    (Patient since Wed Dec 28 00:00:00 MST 2016)

I appreciated the thoroughness of my initial assessment. Findings - fortunately not too many - and treatment options were explained clearly.


Reply

Thank you John. Please don't hesitate to call us if you have any other questions regarding your appointment.

StarStarStarStarStar Divine Dermatology, The Best! —    (Patient since Wed Sep 30 00:00:00 MDT 2009)

Divine Dermatology has the best service anyone could wish for. They are at the top of the list!


Reply

Thank you for the great review!

StarStarStarStarStar Wonderful staff and service.  —    (Patient since Tue Mar 29 00:00:00 MDT 2011)

Wonderful staff and service.


Reply

Short and sweet, awesome! Thank you so much!

StarStarStarStarStar All staff very friendly, always feel so welcome... —    (Patient since Thu Oct 13 00:00:00 MDT 2011)

All staff very friendly, always feel so welcome and comfortable. Dr. Simms is the best, shows great concern and remembers me even though I only usually visit once per year.


Reply

Thank you for the great review, Bonnie. We always look forward to seeing you for your yearly appointments!

StarStarStarStarStar Wonderful people and service —    (Patient since Tue Dec 13 00:00:00 MST 2016)

Wonderful people and service


Reply

We're happy you had a good visit with us!

StarStarStarStarStar John Turner —    (Patient since Tue Apr 23 00:00:00 MDT 2013)

Staff is super friendly, couldn't ask for a better group of professionals.


Reply

Thank you for the 5 stars review.

StarStarStarStarStar The visit was great. The doctor was very gentle... —    (Patient since Wed Dec 07 00:00:00 MST 2016)

The visit was great. The doctor was very gentle and knowledgeable.


Reply

Thank you for the fantastic review! We're glad that you had a good visit with us.

StarStarStarStarNo Star Exceptional service and courteous staff —    (Patient since Wed Nov 30 00:00:00 MST 2016)

Exceptional service and courteous staff


Reply

Thank you for the good review! Short and sweet :)

StarStarStarStarStar  —    (Patient since Thu Jan 21 00:00:00 MST 2016)

As always I was treated with outmost courtesy and proffecial knowledge . Dr. Robertson knows how to treat the Patient , putting you at ease and preventing any high pain . We are also happy with the whole Employees because they are just great , helpful and patient with you . We are so happy to have found Divine Dermatology .


Reply

Thank you for the fantastic review. We're glad you had a wonderful experience with us.

StarStarStarStarStar The office staff was very professional and cour... —    (Patient since Tue Nov 15 00:00:00 MST 2016)

The office staff was very professional and courteous. I just moved here a few months ago from Ft. Lauderdale and it is a pleasure to have found a great new Dermatologist and practice. I will refer everyone I know to your office. Thank you.


Reply

Thank you for your review, and welcome to Tampa Bay! We're happy that you felt welcome and well-taken care of during your visit with us.

StarStarStarStarStar Wonderful experience....as always!!! —    (Patient since Tue Oct 12 00:00:00 MDT 2010)

Wonderful experience....as always!!!


Reply

Thank you for the 5 stars!

StarStarStarStarStar Seen promptly. Staff was courteous and professi... —    (Patient since Thu Aug 01 00:00:00 MDT 2013)

Seen promptly. Staff was courteous and professional.


StarStarStarStarStar I always receive excellent care from The Doctor... —    (Patient since Thu Oct 08 00:00:00 MDT 2009)

I always receive excellent care from The Doctor and staff.. They never make you feel like they don't have enough time for you.. Charlotte Cannon


Reply

Thanks for the great review Charlotte. Dr. Sims tries to spend the necessary amount of time with each patient to ensure that their concerns or questions are addressed and that they end up satisfied with their visit with us.

StarStarStarStarStar Great staff, no wait, took great care of me. —    (Patient since Mon Nov 07 00:00:00 MST 2016)

Great staff, no wait, took great care of me.


Reply

Thank you for the good review. Short and sweet! Thanks!

StarStarStarStarStar Same day service with a smile —    (Patient since Wed Jul 06 00:00:00 MDT 2016)

I got an appointment the same day I called, got in right away, got the treatment I needed and felt better fast. I was very grateful and pleased.


Reply

We're glad that we've satisfied your needs as a customer and as a patient. Thank you for the 5 star review!

StarStarStarStarStar Everyone in the office are so nice —    (Patient since Thu Mar 19 00:00:00 MDT 2015)

Everyone in the office are so nice


StarStarStarStarStar Great service, attentive, efficient, and friend... —    (Patient since Wed Jan 12 00:00:00 MST 2011)

Great service, attentive, efficient, and friendly.


StarStarStarStarStar  —    (Patient since Thu Nov 07 00:00:00 MST 2013)

always feel welcome and comfortable from the moment i step in the office.


Reply

We're glad you feel that way! Thank you for the good review.

StarStarStarStarStar  —    (Patient since Wed Jan 30 00:00:00 MST 2013)

Always a positive experience at Divine Dermatology and got to meet Tiffany the new PA, who took a "barnacle" off my nose.


Reply

Thank you for the five star review!

StarStarStarStarStar  —    (Patient since Thu Oct 13 00:00:00 MDT 2016)

Great, friendly staff. Seems like a lot of happy people, not only doing their job very well, they’ve fun working in a great environment. Thank, it was a pleasure to meeting you all.


Reply

It was a pleasure meeting you too! Thank you for the positive review.

StarStarStarStarStar Very courteous and competent staff throughout.... —    (Patient since Thu Sep 29 00:00:00 MDT 2016)

Very courteous and competent staff throughout.


Reply

Thank you for the review and choosing Divine Dermatology.

StarStarStarStarStar What a great Doctor and staff... —    (Patient since Wed May 06 00:00:00 MDT 2015)

What a great Doctor and staff


Reply

Thank You and we will continue to do our best to deliver excellent medical skin care. We appreciate you.

StarStarStarStarStar Dr. Sims and staff were efficient and pleasant, a... —    (Patient since Thu Aug 11 00:00:00 MDT 2016)

Dr. Sims and staff were efficient and pleasant, as always!


Reply

We strive hard to do our very best to deliver excellent medical care and a great medical office experience. Thank You for choosing Divine Dermatology

StarStarStarStarStar Dr. Sims was thorough and empathetic —    (Patient since Thu Sep 22 00:00:00 MDT 2016)

Dr. Sims was thorough and empathetic. I was in for a routine annual skin examination. Her assistants PA Tiffani and Nurse Bridgett made my appt pleasant. Samantha and Malisa at the desk helped me with my appointment and reminded me a day in advance, all appreciated.


Reply

We appreciate you and taking the time to give us an honest review.

StarStarStarStarStar I love this office! They truly care for heir pati... —    (Patient since Tue Sep 20 00:00:00 MDT 2016)

I love this office! They truly care for their patients! From the time I called to make my appointment they were very upbeat and happy! Wish I could have Dr.Carol Sims-Robertson as my doctor for everything! Her bedside manner and sweet charm make it a pleasure to be their!


Reply

We're glad you had a good experience with us. Thank you for the 5-star review!

StarStarStarStarStar Incredible !!! —    (Patient since Mon Sep 19 00:00:00 MDT 2016)

I am so Happy and Impressed with Dr Martinez. I switched to him on a referal from a friend. WOW, what a difference. He has accomplished in 2 visits what my previous Dentist took 8 months to do, and obvously a poor job. The staff is also incredible, I did not even have any pain or soreness at the injection sites. Thank You !!!! Mary Truax


Reply

Thank you for the great review!

StarStarStarStarStar First vista and immediately loved them. Staff wa... —    (Patient since Wed Sep 14 00:00:00 MDT 2016)

First vista and immediately loved them. Staff was amazing. Super friendly and made you feel relaxed. I didn't feel rushed and they appeared to truly care about you. I would absolutely recommend them and have even set an appointment for my mother. Love, love, love Divine Dermatology.


Reply

Thank you for the review and rating. We try our best to spend as much time as needed with each patient. That includes making them feel comfortable, all their needs are met and that all their questions and concerns are addressed. Thank you for the recommendation!

StarStarStarStarStar Caring experience, as always.... —    (Patient since Mon Sep 14 00:00:00 MDT 2009)

Caring experience, as always.


Reply

Thank you for the kind words!

StarStarStarStarStar Excellant services & people!!!! 5 Star. Larry... —    (Patient since Tue Jun 17 00:00:00 MDT 2014)

Excellant services & people!!!! 5 Star. Larry


Reply

Thank you for the 5-star review!

StarStarStarStarStar The entire staff, office, motief, is just warming... —    (Patient since Tue Aug 26 00:00:00 MDT 2014)

The entire staff, office, motif, is just warming. They treat you like you are the only patient. No rushing to the next room, just a calming presence. When Dr.Simms works on you for taking samples for the lab, she is so gentle,you don't even know she's done.


Reply

Dr. Sims puts her patients' comfort first so they will feel relaxed during their visit. Her bedside manner is excellent and she loves interacting with her patients to fully understand their needs. Thank you for the positive review.

StarStarStarStarStar  —    (Patient since Tue Apr 05 00:00:00 MDT 2016)

I always enjoy coming in for my visits, Melissa and Bridget are very personable and I feel as if we are family! Dr Sims is the best, she takes her time to explain everything going on with my skin and and the treatment options that I have.


Reply

Thank you for the kind words! Dr. Sims always spends as much time as she can with each patient so they feel fully comfortable and satisfied with their visit.

StarStarStarStarStar My review: I am very thankful for the staff for ... —    (Patient since Thu Jul 03 00:00:00 MDT 2014)

My review: I am very thankful for the staff for fitting me in the schedule the same day I called, even that morning. I was in misery and stress. Everyone I came into contact with was delightful.


Reply

Thank you for the 5-star review. We're glad you had a good experience with your office visit, and we hope you are feeling much better.

StarStarStarStarStar You all are awesome!! —    (Patient since Wed Aug 27 00:00:00 MDT 2014)

You all are so wonderful! I actually look forward to coming in and seeing everyone. It is like stopping by to see some friends.


StarStarStarStarStar Thank you for being on time.... —    (Patient since Mon Dec 15 00:00:00 MST 2014)

Thank you for being on time. In the past I had to wait several minutes to half an hour it was nice to be on time to go to work


Reply

Thank you for the 5-star review. We apologize for you having to wait in the past. We are always working on trying to improve our time management. Don't hesitate to contact us if you have any other concerns regarding your appointment.

StarStarStarStarStar First time I met the doctor and staff. All were ... —    (Patient since Thu Aug 11 00:00:00 MDT 2016)

First time I met the doctor and staff. All were extremely pleasant and helpful. I wasn't rushed through, either. That's important to me.


Reply

We're glad that you had a good first appointment with us. Thank you for the 5-star review.

StarStarStarStarStar  —    (Patient since Thu Aug 11 00:00:00 MDT 2016)

The visit was very good with just a couple of issues. Dr. Sims-Robertson was very pleasant.


Reply

Thank you for the review. Patient satisfaction is extremely important to us, so please if you have any issues you would like us to address or discuss, please call us at (727) 528-0321.

StarStarStarStarStar I still don't look forward to Doctors appts., but. —    (Patient since Tue Dec 08 00:00:00 MST 2015)

1, It's such a wonderful feeling as I am driving off from my appt. that I can say to myself, Wow ! Dr. R really does care about her clients. I also must send kuddos of thanks to my PCP Dr. Kostamo for the referral. That's all folks.


Reply

Thank you for the great review! If you have any further questions or concerns about your appointment(s), please don't hesitate to call us at (727) 528-0321.

StarStarStarStarStar I would highly recommend Divine Dermatology. These staff was extremely polite and helpful.... —    (Patient since Tue Aug 09 00:00:00 MDT 2016)

I would highly recommend Divine Dermatology. These staff was extremely polite and helpful. The doctor performing the procedure was exceptional and very friendly I felt right at home. Thank you and I will see you all soon.


Reply

Thank you for the good recommendation, we look forward to seeing you soon!

StarStarStarStarStar Getting a 16 year old boy to go to the doctor is challenging, however, my son loves visiting your ... —    (Patient since Tue Jul 21 00:00:00 MDT 2015)

Getting a 16 year old boy to go to the doctor is challenging, however, my son loves visiting your office! The staff is so nice and his acne has improved. Thank you!


Reply

We love seeing positive results from our patients, thank you for this great review!

StarStarStarStarStar Sr. Sims is wonderful as is Her entire staff!... —    (Patient since Thu Jul 16 00:00:00 MDT 2009)

Sr. Sims is wonderful as is Her entire staff!


StarStarStarStarStar Always treated professionally and courteously at Divine Dermatology.  —    (Patient since Tue Aug 18 00:00:00 MDT 2009)

Always treated professionally and courteously at Divine Dermatology. Knowledgeable and friendly staff. Dr. Sims knows her profession well and I feel like I am in the good hands of a doctor who cares about her patients.


Reply

Thank you for the 5-star review!

StarStarStarStarStar Professional and prepared, yet warm and comforting  —    (Patient since Tue Aug 02 00:00:00 MDT 2016)

I had a wonderful experience at Devine Dermatology. I felt welcome and "in good hands" from the moment I walked in". Dr. Sims-Robertson has a lovely demeanor; she was knowledgeable and friendly, professional and prepared, yet warm and comforting. I will be making my daughter an appointment soon, and also plan to return for myself.


Reply

Thank you for this fantastic review. We're always striving to satisfy our patients and make them feel welcome at our office.

StarStarStarStarStar I am alway Happy to see the staff and Doctor at Divine Dermatology.I would highly recommend them ... —    (Patient since Thu Jan 22 00:00:00 MST 2015)

I am alway Happy to see the staff and Doctor at Divine Dermatology.I would highly recommend them to family and friends.


Reply

Thank you for recommending us to your family and friends!

StarStarStarStarStar Everyone at Divine Dermatology is wonderful!... —    (Patient since Wed Jul 17 00:00:00 MDT 2013)

Everyone at Divine Dermatology is wonderful!


Reply

Thank you for the 5-star review!

StarStarStarStarStar I think you are a five star dermatology.... —    (Patient since Tue Apr 09 00:00:00 MDT 2013)

I think you are a five star dermatology.


Reply

Thank you so much for the kind words!

StarStarStarStarStar Great customer service and very friendly and accommodating staff. ... —    (Patient since Thu Apr 07 00:00:00 MDT 2011)

Great customer service and very friendly and accommodating staff.


Reply

Thank you for the 5-star review.

StarStarStarStarStar This was a routine check, all the more reason to expect not to wait for over an hour beyond my app... —    (Patient since Wed Sep 07 00:00:00 MDT 2011)

This was a routine check, all the more reason to expect not to wait for over an hour beyond my appointment to be seen. That said this is a professional group and I am always treated skillfully and professionally in a friendly, good-humored manner.


Reply

We apologize for the wait time as Dr. Sims tends to spend as much time with her patients as possible to make sure they are satisfied with their visit and all of their concerns are addressed. We thank you for your good review.

StarStarStarStarStar Great staff, great attitude, great team!... —    (Patient since Wed Jul 06 00:00:00 MDT 2016)

Great staff, great attitude, great team!


Reply

Thanks for the fantastic review!

StarStarStarStarStar Wonderful staff! Very thorough... and went out the there way to get my prescriptions at no cost! ... —    (Patient since Mon Jun 27 00:00:00 MDT 2016)

Wonderful staff! Very thorough... and went out the there way to get my prescriptions at no cost!


Reply

Thank for the 5-star review!

StarStarStarStarStar Rachel Conage  —    (Patient since Tue Feb 23 00:00:00 MST 2016)

Thank you all. You have a wonderful practice!!!


Reply

Thanks for the 5-star review. We greatly appreciate it!

StarStarStarStarStar Blessed to have found such a Wonderful doctor!... —    (Patient since Wed May 25 00:00:00 MDT 2016)

Blessed to have found such a Wonderful doctor!


Reply

We are blessed to have amazing patients like you, thank you so much.

StarStarStarStarStar I love coming to this office! —    (Patient since Tue Oct 04 00:00:00 MDT 2011)

I love coming to this office! Dr. Sims-Robertson is so caring and pleasant. All of the staff treats me efficiently and kindly.


Reply

Thank you for the wonderful review!

StarStarStarStarNo Star Very warm and friendly office —    (Patient since Thu May 01 00:00:00 MDT 2014)

I would highly recommend this office. I have been twice for yearly skin checks and both times the entire staff has been very warm and friendly. I did not wait more than a few minutes and they all made sure my questions were answered.


Reply

Thank you for the great review. We're glad you had a good experience with us.

StarStarStarStarStar Great Doctor —    (Patient since Thu Apr 19 00:00:00 MDT 2012)

It is always a pleasure go to a doctor is patient and take the time to listen to your concerns.


Reply

Yes Dr. Sims' relationship with her patients is top notch! Thanks!

StarStarStarStarStar Always a positive experience.... —    (Patient since Wed Jan 30 00:00:00 MST 2013)

Always a positive experience.


Reply

We're glad you've had a positive experience with us, thanks!

StarStarStarStarStar I haven't looked at the online ad... —    (Patient since Tue Aug 26 00:00:00 MDT 2014)

I haven't looked at the online ad


StarStarStarStarStar Wonderful Dr. And staff. I have always gotten excellent care And have lots of confidence in every... —    (Patient since Thu Oct 08 00:00:00 MDT 2009)

Wonderful Dr. And staff. I have always gotten excellent care And have lots of confidence in everyone in this office. I also appreciate the how quickly you can get an appointment. Charlotte Cannon


Reply

Thank you so much for the good review. We're always striving for good customer service.

StarStarStarStarStar Wonderful Dr. And staff. I have always gotten excellent care And have lots of confidence in every... —    (Patient since Thu Oct 08 00:00:00 MDT 2009)

Wonderful Dr. And staff. I have always gotten excellent care And have lots of confidence in everyone in this office. I also appreciate the how quickly you can get an appointment. Charlotte Cannon


StarStarStarStarStar Dr Sims is a consumate pofessional —    (Patient since Tue Apr 05 00:00:00 MDT 2011)

Dr Sims is a consumate professional, always looking out for the short and long term well being of patients.


Reply

Thank you for the 5-star review!

StarStarStarStarStar Always satisfied with the doctor !  —    (Patient since Tue Mar 26 00:00:00 MDT 2013)

Always satisfied with the doctor ! Have the upmost respect for her and the staff !


Reply

We're glad your visits are satisfactory, thank you for the positive review.

StarStarStarStarStar  —    (Patient since Mon Mar 04 00:00:00 MST 2013)

As always, you are family to us a Divine atmosphere !!!


Reply

Thank you for the 5-star review!

StarStarStarStarStar First time customer and I was impressed with the whole package! ... —    (Patient since Wed May 25 00:00:00 MDT 2016)

First time customer and I was impressed with the whole package!


Reply

Thank you so much for the good review!

StarStarStarStarStar I come from Michigan to see the best Dermatologist.... —    (Patient since Tue Apr 27 00:00:00 MDT 2010)

I come from Michigan to see the best Dermatologist.


Reply

Wow that's great, thank you for coming to us!

StarStarStarStarStar  —    (Patient since Thu May 19 00:00:00 MDT 2016)

I truly enjoyed the visit, it was my first time and everybody was very professional and so nice. I have found a new home for all of my dermatology needs. Thank you all so very much! I will see you soon. Scott


Reply

We're glad you had a good first visit, and don't forget to recommend us to your family and friends. Thanks!

StarStarStarStarStar Kind, caring staff always make you feel like an individual and not just another patient. For year... —    (Patient since Tue Jul 21 00:00:00 MDT 2015)

Kind, caring staff always make you feel like an individual and not just another patient. For years Dr. Simms has taken excellent care of our family.


Reply

Thank you for the 5-star review!

StarStarStarStarStar Caring staff with real concdern about my well-being.... —    (Patient since Tue Oct 12 00:00:00 MDT 2010)

Caring staff with real concern about my well-being.


Reply

Thank you for the positive review!

StarStarStarStarStar Super people, treat professionalism, quick repairs to my little body. hurt somewhat... not... —    (Patient since Tue Jun 17 00:00:00 MDT 2014)

Super people, great professionalism, quick repairs to my little skin. Only hurt somewhat... not bad for a whimp. Larry


Reply

Thank you for the 5-star review, we greatly appreciate it.

StarStarStarStarStar Always impressed with the time and compassion the medical staff and physician provides. The new AR... —    (Patient since Wed Oct 24 00:00:00 MDT 2012)

Always impressed with the time and compassion the medical staff and physician provide. The new ARNP is fantastic! Glad that I've found such a great dermatology office.


Reply

We're glad you found us! We promise to bring you excellent care and provide for all of your needs. Thank you

StarStarStarStarStar the staff was very professional. I liked that they called me a week prior to discuss my insurance ... —    (Patient since Mon Apr 18 00:00:00 MDT 2016)

the staff was very professional. I liked that they called me a week prior to discuss my insurance prior to my appointment.


Reply

Thank you so much for the positive review. Please don't hesitate to call us about any questions regarding your insurance.

StarStarStarStarStar Wait was long but doctor is so wonfgtfu —    (Patient since Tue Mar 26 00:00:00 MDT 2013)

Wait was long but doctor is so wonderful it is worth it


Reply

We appreciate your patience and we apologize for your wait. The doctor tries to listen carefully and treat each patient according what they may prioritize on that visit. We are trying to hire the doctor some more help. Thanks again for your patience.

StarStarStarStarStar 3pm appointment. Saw docs at 4pm. —    (Patient since Tue Apr 12 00:00:00 MDT 2016)

3pm appointment. Saw docs at 4pm.


Reply

We appreciate you taking the time to comment and apologize for your wait. When a new patient comes in for their first appointment and has to complete the new patient registration process ,it could be 30 minutes before a chart is set up and actually gets to the doctor. We attempt to improve this process and appreciate your comments.

StarStarStarStarStar I waited just a few minutes past my appointment time —    (Patient since Mon Apr 11 00:00:00 MDT 2016)

I waited just a few minutes past my appointment time. Each staff member greeted me with an introduction and a smile. Everything was thoroughly explained; everyone I talked to was helpful and knowledgeable. My first visit was very positive.


Reply

Thank You for choosing Divine Dermatology and we appreciate your comments.

StarStarStarStarStar I enjoyed my visit-everyone was healpful and pleasant.Best doctor's visit ever. —    (Patient since Mon Apr 11 00:00:00 MDT 2016)

I enjoyed my visit-everyone was healpful and pleasant. Best doctor's visit ever.


StarStarStarStarStar I enjoying my appointments. Everyone there is very friendly and informative —    (Patient since Wed Jan 27 00:00:00 MST 2016)

I enjoying my appointments. Everyone there is very friendly and informative. This was my third appointment and one of the most important things to me is, I have never felt rushed.


Reply

Thank You and we appreciate your comments , Dr. Sims believes in listening and attempting to answer any and all her patients questions while attending to their medical needs.

StarStarStarStarStar I really enjoyed my visit, Dr —    (Patient since Tue Apr 05 00:00:00 MDT 2016)

I really enjoyed my visit, Dr. Robertson and Bridget were both extremely professional and I really enjoyed talking with Bridget before the DR came in, I also thought each interaction I had with Malisa, from making my first appointment, being called called with information of my payment that would be due, to check out was outstanding. I can't wait to come in for my next appointment to see everyone, best DR office I have been in-in a while! Very comforting and I was able to learn about what was going on with my skin, the reasons, and treatment plan. Everyone washers thorough!


Reply

Thank you for your comments, we appreciate you and look forward to following up with you.

StarStarStarStarStar Everyone was amazing and very friendly.  —    (Patient since Mon Apr 04 00:00:00 MDT 2016)

Everyone was amazing and very friendly.


StarStarStarStarStar Please shorten the wait times —    (Patient since Tue Oct 06 00:00:00 MDT 2015)

Please shorten the wait times


Reply

Thank you for your comments and we are working on getting some help for the doctor. Hopefully that will reduce the demand for Dr. Sims-Robertson and the large amount of time she spends with each and every patient.

StarStarStarStarStar It is odd to say that a visit to a doctor can be enjoyable —    (Patient since Tue Mar 29 00:00:00 MDT 2016)

It is odd to say that visit to a doctor can be enjoyable. But the staff at Divine made getting a minor surgery just that. They are a genuine and warm caring group and I thank them for taking the stress out of the procedure.


Reply

Thank you for your comments. We appreciate you and strive to deliver the best in medical care.

StarStarStarStarStar I have already recommended the practice to a friend. Great customer service. —    (Patient since Thu Mar 24 00:00:00 MDT 2016)

I have already recommended the practice to a friend. Great customer service.


StarStarStarStarStar Great! —    (Patient since Tue Oct 12 00:00:00 MDT 2010)

Great!I always feel valued and that the entire staff really cares about me and will do their best to help me in all ways!


StarStarStarStarStar Great, human service —    (Patient since Thu Feb 04 00:00:00 MST 2016)

Medical visits can sometimes feel impersonal, that the patient is just another box to be ticked and insurance claim to be filed. A visit to Divine Dermatology is not one of those; the service is prompt (no long waits), personal, and professional. Highly recommended.


StarStarStarStarNo Star Mrs. Charlotte Cannon —    (Patient since Thu Oct 08 00:00:00 MDT 2009)

Thanks for all you do and the Extra things that mean a lot. Great Doctor and very caring staff. Charlotte Cannon


StarStarStarStarStar visit comments —    (Patient since Thu Oct 30 00:00:00 MDT 2014)

Well taken care of. Issues well explained. Happy Happy!!!!


StarStarStarStarStar First visit was very professional yet personable —    (Patient since Mon Mar 14 00:00:00 MDT 2016)

First visit was very professional yet personable


StarStarStarStarStar I'm just impressed! Within 48hrs my condition improved drastically —    (Patient since Wed Mar 09 00:00:00 MST 2016)

I'm just impressed! Within 48hrs my condition improved drastically. I'm definitely looking forward to my next appointment. The office staff was very professional and welcoming. Dr. Sims-Robertson is a doll. During my visit it was clear that she is concerned with her patients and getting them the best possible treatment for their issues. Thank you Divine Dermatology!


StarStarStarStarNo Star Need to keep patient records longer —    (Patient since Mon Feb 11 00:00:00 MST 2013)

Need to keep patient records longer. I was there in 2013 and had to fill out all of the same paperwork. My appointment was for 3:45 and i did not get in until 4:45.


StarStarStarStarStar Dr —    (Patient since Mon Dec 28 00:00:00 MST 2015)

Dr. Sims is excellent! Explains and answers questions in a non-condescending way!!!! She is the best...


StarStarStarStarStar Office staff, very pleasant, courteous,  —    (Patient since Wed Mar 06 00:00:00 MST 2013)

Office staff, very pleasant, courteous,


StarStarStarStarStar Always a good time. Gotta love Dr Sims! —    (Patient since Tue Apr 05 00:00:00 MDT 2011)

Always a good time. Gotta love Dr Scoop! Explains all conditions and options.


StarStarStarStarStar the entire staff was friendly and professional. Dr —    (Patient since Thu Feb 25 00:00:00 MST 2016)

the entire staff was friendly and professional. Dr.Sims explained everything and i left with no questions. A wonderful Doctor and staff.


StarStarStarStarStar The staff were all great! It was a wonderful experience!!! —    (Patient since Tue Feb 23 00:00:00 MST 2016)

The staff were all great! It was a wonderful experience!!!


StarStarStarStarStar I always have a pleasant experience when I visit your office! —    (Patient since Thu Oct 14 00:00:00 MDT 2010)

I always have a pleasant experience when I visit your office!


StarStarStarStarStar Excellant  —    (Patient since Tue Nov 12 00:00:00 MST 2013)

Office and staff are clean, neat and professional! Highly recommend this practice!


StarStarStarStarStar Staff very concerned with my questions and pain i was having. The Dr. is very nice and thurough. —    (Patient since Mon Feb 08 00:00:00 MST 2016)

Staff very concerned with my questions and pain i was having. The Dr. is very nice and thurough.


Reply

Thank you for the positive review. Yes Dr. Sims is very thorough!

StarStarStarStarStar outstanding service,no changes. 5 STARS —    (Patient since Mon Apr 13 00:00:00 MDT 2009)

outstanding service,no changes. 5 STARS


Reply

Thank you so much for the positive review!

StarStarStarStarStar The visit was outstantanding keep the service as it is. —    (Patient since Mon Jul 14 00:00:00 MDT 2014)

The visit was outstantanding keep the service as it is.


Reply

Thank you, we will continue our outstanding service.

StarStarStarStarStar I liked that Dr. Simm-Anderson took her time to explain everything to me —    (Patient since Thu May 09 00:00:00 MDT 2013)

I liked that Dr. Simm-Anderson took her time to explain everything to me. She was very easy to talk to and has a wonderful personality, she is someone who really cares about her patients.It was a wonderful visit.Her staff who I meet were also very helpful.I should have asked more questions about the financialquestions.


Reply

Thank you for the positive review. You're more than welcome to call us and ask questions.

StarStarStarStarStar I am well pleased with my service. Thank you all. —    (Patient since Mon Feb 08 00:00:00 MST 2016)

I am well pleased with my service. Thank you all.


Reply

You're welcome and thank you for choosing us.

StarStarStarStarStar I really like Kelly! She is a nice addition to you already wonderful staff! I think someone... —    (Patient since Thu Jul 16 00:00:00 MDT 2009)

I really like Kelly! She is a nice addition to you already wonderful staff! I think someone forgot to call in the MBG Rx. As I o lay got the antibiotic salve.


StarStarStarStarStar thank you everyone , excellent Job ! —    (Patient since Thu Jan 21 00:00:00 MST 2016)

thank you everyone , excellent Job !


Reply

Thank you for the 5-star review!

StarStarStarStarStar I am VERY staisfied with all aspects of the staff and the care they give! —    (Patient since Wed Jul 10 00:00:00 MDT 2013)

I am VERY staisfied with all aspects of the staff and the care they give!


Reply

We're glad you're satisfied with our care! Thank you so much.

StarStarStarStarStar Kelly was especially friendly and helpful. —    (Patient since Tue Oct 18 00:00:00 MDT 2011)

Kelly was especially friendly and helpful.


Reply

Thank you so much for the 5 star review.

StarStarStarStarStar The Doctor's "bedside manner" is outstanding —    (Patient since Thu Apr 02 00:00:00 MDT 2015)

The Doctor's "bedside manner" is outstanding. She takes the time to explain everything and is very pleasant. Makes me want to come back.


Reply

Yes Dr. Sims' bedside manner is definitely top notch. Thank you for the great review.

StarStarStarStarStar Fantastic —    (Patient since Tue May 12 00:00:00 MDT 2015)

I actually look forward to going to my appointments!


Reply

We look forward to seeing you too!

StarStarStarStarStar Dr. Sims and the entire staff are exemplary in every way —    (Patient since Tue Dec 09 00:00:00 MST 2014)

Dr. Sims and the entire staff are exemplary in every way. it is truly a pleasure to be treated with such professional team of experts.


Reply

Thank you so much for the kind words.

StarStarStarStarStar Extremly pleased with your services.  —    (Patient since Tue Jan 12 00:00:00 MST 2016)

Extremely pleased with your services.


Reply

Thank you so much for the 5 stars.

StarStarStarStarStar I'm impressed your office is very professional. competent and easy to feel good in.  —    (Patient since Thu Aug 28 00:00:00 MDT 2014)

I'm impressed your office is very professional. competent and easy to feel good in.


Reply

Thank you so much!

StarStarStarStarStar Always a positive experience.So far, any service I have needed has been available to me on site. —    (Patient since Wed Jan 30 00:00:00 MST 2013)

Always a positive experience. So far, any service I have needed has been available to me on site.


Reply

Thank you for the positive review.

StarStarStarStarStar Dr. Robertson explained the reason I needed to return in 3 months. I appreciated her guidance. —    (Patient since Wed Nov 04 00:00:00 MST 2009)

Dr. Robertson explained the reason I needed to return in 3 months. I appreciated her guidance.


Reply

Thank you for the positive review. Dr. Sims-Robertson always provides a thorough explanation to her patients so they understand what needs to be done moving forward.

StarStarStarStarStar Very pleasant experience, will return and refer family and friends —    (Patient since Tue Dec 29 00:00:00 MST 2015)

Very pleasant experience, will return and refer family and friends. Loved Dr Carol and her staff, very friendly.


Reply

Thank you so much!

StarStarStarStarStar New patient preregistration via email lost verification numbers need to be revisited! —    (Patient since Mon Dec 28 00:00:00 MST 2015)

New patient preregistration via email lost verification numbers need to be revisited for retrieval!


StarStarStarStarStar Love Dr. Simms! She always explains everything clearly and makes me feel special.  —    (Patient since Thu Oct 13 00:00:00 MDT 2011)

Love Dr. Simms! She always explains everything clearly and makes me feel special.


Reply

Thank you for the kind words, we also try to explain everything to our patients and most importantly to make them feel special.

StarStarStarStarStar Very pleased with visots and follow-ups. —    (Patient since Tue Nov 10 00:00:00 MST 2015)

Very pleased with visits and follow-ups.


Reply

We are glad that you are pleased, thanks for the positive review.

StarStarStarStarStar My visit was excellent and all my needs were met. —    (Patient since Wed Sep 30 00:00:00 MDT 2009)

My visit was excellent and all my needs were met.


Reply

We're happy to hear that! Thanks!

StarStarStarStarStar Visit was very impressive get job devine derm. —    (Patient since Tue Dec 08 00:00:00 MST 2015)

Visit was very impressive get job devine derm.


Reply

Thanks for the positive review!

StarStarStarStarStar Great experience! Dr. Robertson and her staff were absolutely wonderful! —    (Patient since Wed Dec 09 00:00:00 MST 2015)

Great experience! Dr. Robertson and her staff were absolutely wonderful!


Reply

We're happy that you had a great experience with us, thanks for the 5 stars!

StarStarStarStarStar I love Dr. Sims —    (Patient since Tue Apr 28 00:00:00 MDT 2015)

I love Dr. Sims. Even when I can't see beauty she does with her kind and loving spirit, I will never trade her. What a blessing she is and all of her staff.


StarStarStarStarStar Great!! —    (Patient since Thu Dec 15 00:00:00 MST 2011)

Love Divine Dermatology! This is why we drive over from Ruskin instead of finding a Dr. closer. Keep up the good work! God Bless...


Reply

Thank you and God bless you too!

StarStarStarStarStar Always a great visit! I always feel well informed and that all my needs have been taken care of —    (Patient since Thu Oct 08 00:00:00 MDT 2009)

Always a great visit! I always feel well informed and that all my needs have been taken care of. Great office, great staff.


Reply

Thank you for great review!

StarStarStarStarStar Great Choice —    (Patient since Wed Nov 04 00:00:00 MST 2009)

Dr. Robertson and staff are truly professionals and make you feel comfortable while explaining things as they go along. I love going there to see them annually.


StarStarStarStarStar I feel like I am with friends! —    (Patient since Tue Jan 24 00:00:00 MST 2012)

I feel like I am with friends!


Reply

That's how we treat our patients - like friends and family. Thank you!

StarStarStarStarStar The office was backed up but i understood why.  —    (Patient since Wed Nov 19 00:00:00 MST 2014)

The office was backed up but i understood why.


Reply

Thank you for understanding.

StarStarStarStarStar The Dr. and staff were exceptional, a good place to be. —    (Patient since Mon Mar 31 00:00:00 MDT 2014)

The Dr. and staff were exceptional, a good place to be.


Reply

We're glad you found us to be exceptional, thanks!

StarStarStarStarStar Wonderful Experience  —    (Patient since Wed Oct 30 00:00:00 MDT 2013)

Always a pleasant experience! The staff is so warm and friendly!


Reply

Thank you for the positive review!

StarStarStarStarStar I never hesitate to refer friends, colleagues and parishioners to Divine Dermatology and Dr. Sims —    (Patient since Thu May 12 00:00:00 MDT 2011)

I never hesitate to refer friends, colleagues and parishioners to Divine Dermatology and Dr. Sims. Actually, my children as well as my husband are pleased patients of hers as well. It's actually a blessing to be treated with such gracious hospitality and professionalism on all fronts.


Reply

Thank you for referring us. We are glad that our hospitality and professionalism is appreciated because we always want to treat our patients just like family.

StarStarStarStarStar Very pleasant staff and professional treatment. —    (Patient since Wed Aug 19 00:00:00 MDT 2015)

Very pleasant staff and professional treatment.


StarStarStarStarStar It was my first visit and I would definetly refer a friend or family member. Dr —    (Patient since Wed Nov 04 00:00:00 MST 2015)

It was my first visit and I would definetly refer a friend or family member. Dr. Sims and Nurse Kelly were very personable and checked out every issue presented.


Reply

Thank you for the review, we look forward to providing the best in medical skin care. Welcome to Divine Dermatology

StarStarStarStarStar Who loves to see their doctor? I do —    (Patient since Thu Mar 03 00:00:00 MST 2011)

Who loves to see their doctor? I do. The office staff is so friendly and the doctor is a total professional.


Reply

We love seeing our patients too! Thanks for the good review!

StarStarStarStarStar One of my favorite places —    (Patient since Wed May 26 00:00:00 MDT 2010)

Always enjoy my appointments. Everyone is so professional and friendly, just like visiting family.


Reply

"Like visiting family" - we try to treat all our patients the way we treat our family. Thank you for the positive words!

StarStarStarStarStar Dr Simms very informative and understanding. I felt very comfortable with her —    (Patient since Wed Oct 14 00:00:00 MDT 2015)

Dr Simms very informative and understanding. I felt very comfortable with her. Also the staff is professional and curteous.


StarStarStarStarStar I was very impressed with the personalities of the total staff; Dr —    (Patient since Mon Oct 12 00:00:00 MDT 2015)

I was very impressed with the personalities of the total staff; Dr. Sims especially, very warm person, you too Kelly, Algelia and Emma's mama (don't remember your name, sorry). Very good visit.


Reply

Thank you for the positive review.

StarStarStarStarStar No changes needed.My issues were resolved —    (Patient since Wed Jan 30 00:00:00 MST 2013)

No changes needed. My issues were resolved.


Reply

Thanks for the positive review.

StarStarStarStarStar Dr. Sim's was thorough —    (Patient since Wed Oct 07 00:00:00 MDT 2015)

Dr. Sim's was thorough. She explained everything in laymens term so that I could understand my condition. She is awesome ! And I love Briget she is the best. Great job preparing Dr. Sims before she entered the room with me. Dr. Sim's entered the room with knowledge of my issues. This was a great appointment!


Reply

Thank you for the good review. As always please call our office if you have any questions or concerns.

StarStarStarStarStar The visit was great. Thanks for everything.  —    (Patient since Thu Jul 23 00:00:00 MDT 2015)

The visit was great. Thanks for everything.


Reply

You're welcome, and thank you for the kind words.

StarStarStarStarStar Wonderful service! The staff and Dr. Sims-Robertson were outstanding! —    (Patient since Tue Sep 29 00:00:00 MDT 2015)

Wonderful service! The staff and Dr. Sims-Robertson were outstanding!


StarStarStarStarStar Need a great Dermatologist but apprehensive to go? I found the answer at Divine Dermatology. —    (Patient since Tue Sep 29 00:00:00 MDT 2015)

Dr. Sims and staff were wonderful! I got a thorough examination and felt very at ease, as everything was explained to me. I would highly recommend Divine Dermatology to everyone!


Reply

Thank you for the positive review and the recommendation.

StarStarStarStarStar Missed you all - glad to see everyone! —    (Patient since Thu Jan 17 00:00:00 MST 2013)

Missed you all - glad to see everyone!


Reply

We are glad to see you too!

StarStarStarStarStar I really appreciate Dr. Sims, all the staff, the support, and friendly atmosphere. —    (Patient since Thu May 14 00:00:00 MDT 2015)

I really appreciate Dr. Sims, all the staff, the support, and friendly atmosphere.


Reply

Thank you for the positive review.

StarStarStarStarNo Star I thought the visit went well I will be back and happy to find a new dermatology doctor.  —    (Patient since Wed Sep 16 00:00:00 MDT 2015)

I thought the visit went well I will be back and happy to find a new dermatology doctor.


Reply

We are glad that you found us and that you put your confidence in us. Thanks for the kind words.

StarStarStarStarStar I was very happy to have had my appointment day moved up on the "will call" list —    (Patient since Tue Sep 15 00:00:00 MDT 2015)

I was very happy to have had my appointment day moved up on the "will call" list. I'm not quite sure that my financial options were explained. But, I imagine they will be when the test results are returned.


Reply

We are happy that we were able to move your appointment up and get you in. We apologize for not making sure that your financial obligation , if any were explained to you. I will have someone call you very soon.

StarStarStarStarStar I have already referred someone to you based only on my first visit, so excellent. —    (Patient since Wed Aug 12 00:00:00 MDT 2015)

I have already referred someone to you based only on my first visit, so excellent.


Reply

Thank you for referring us!

StarStarStarStarStar  —    (Patient since Wed Aug 12 00:00:00 MDT 2015)

excellent, professional, informative, friendly staff


Reply

Thank You for the comments

StarStarStarStarStar the whole staff are friendly and excellent. i surely will recommend to my friends. 😍 —    (Patient since Thu Oct 08 00:00:00 MDT 2015)

the whole staff are friendly and excellent. i surely will recommend to my friends. 😍


Reply

Thank you for the recommendation.

StarStarStarStarStar I'm very happy with the way my face feels following the dermabrasion —    (Patient since Thu Jul 16 00:00:00 MDT 2015)

I'm very happy with the way my face feels following the dermabrasion. Have been using the samples, and like them very much. I would like to try using the eye cream and the skin moisturizer with sunscreen.


Reply

We are glad that you like the samples, if you have any questions or concerns please don't hesitate to call the office and we will be more than happy to address them. Thank you.

StarStarStarStarStar I was filling out your form long after my appointment time. —    (Patient since Wed Sep 02 00:00:00 MDT 2015)

I was filling out your form long after my appointment time. Not a problem. I'm retired.


Reply

We appreciate your response and were you aware that the New Patient Paperwork is available on our website? www.divinedermatology.com

StarStarStarStarStar friendly and professional —    (Patient since Tue Sep 01 00:00:00 MDT 2015)

The facility was clean, everyone I met was very was very friendly and professional.


Reply

Thank You for taking the time to respond. We look forward to providing the very best in Medical Skin Care for you, your family and friends.

StarStarStarStarStar The staff was very pleasant and professional —    (Patient since Wed Aug 19 00:00:00 MDT 2015)

The staff was very pleasant and professional. This was all new to me and I was very nervous about everything. The staff helped ease my anxiety.


StarStarStarStarStar As always, it was a pleasant and positive experience.  —    (Patient since Thu Oct 14 00:00:00 MDT 2010)

As always, it was a pleasant and positive experience.


Reply

We're glad you had a positive experience with us.

StarStarStarStarStar Same as always, everything fine. —    (Patient since Wed Jan 30 00:00:00 MST 2013)

Same as always, everything fine.


Reply

Thank you for the great review.

StarStarStarStarStar Always a pleasure to see the Dr and her staff. Always courteous and accommodating  —    (Patient since Tue Jan 25 00:00:00 MST 2011)

Always a pleasure to see the Dr and her staff. Always courteous and accommodating


Reply

Thank you for the positive review.

StarStarStarStarStar I had a pleasant visit. Doctor Sims did not appear to be rushed and answered my questions.  —    (Patient since Wed Jul 01 00:00:00 MDT 2015)

I had a pleasant visit. Doctor Sims did not appear to be rushed and answered my questions.


Reply

We are happy that you had a pleasant visit with us. Dr. Sims is a very thorough medical provider.

StarStarStarNo StarNo Star If you are running behind a call would be appreciated. —    (Patient since Tue Jun 09 00:00:00 MDT 2015)

If you are running behind a call would be appreciated.


StarStarStarStarNo Star First Visit —    (Patient since Thu Aug 06 00:00:00 MDT 2015)

Very pleased with professionalism, kindness, and friendliness of staff. I had a little bit of a wait in the waiting room and the room where I was seen, but nothing beyond understanding.


Reply

Thanks for the kind words and thank you for understanding.

StarStarStarStarStar I''m so pleased with my last appointment! —    (Patient since Tue Jul 21 00:00:00 MDT 2009)

I've been seeing Dr. Sims-Robertson for a few years now mostly for yearly skin checks, but I am so pleased with the chemical peel she performed on me this week. She not only explained step by step, but she educates you as well! She's very caring and I'm so glad I found her! Can't say enough good things about her and her very kind staff.


Reply

Thank you for being a loyal customer!

StarStarStarStarStar I like Dr. Sims' easy-going manner. Her assistant seems extremely competent and sharp —    (Patient since Mon Feb 25 00:00:00 MST 2013)

I like Dr. Sims' easy-going manner. Her assistant seems extremely competent and sharp. Her manner is very positive.


Reply

Thank you for the positive review, we greatly appreciate it.

StarStarStarStarStar As always, I received great customer service from the fom the staff at Divine Dermatology. —    (Patient since Tue Jul 28 00:00:00 MDT 2015)

As always, I received great customer service from the from the staff at Divine Dermatology.


Reply

We value good customer service more than anything, thank you for the good review!

StarStarStarStarStar Thanks for an excellent experience. The entire staff was very nice, but hats off to Ms. Bridget —    (Patient since Thu Jul 23 00:00:00 MDT 2015)

Thanks for an excellent experience. The entire staff was very nice, but hats off to Ms. Bridget. She and I bonded from the very beginning. Thanks for everything!


Reply

You're very welcome, and thank you for giving us a fine review.

StarStarStarStarStar I was pleased. It was a very comfortable visit —    (Patient since Mon Jul 20 00:00:00 MDT 2015)

I was pleased. It was a very comfortable visit. I am appreciative of the free samples for my bug bites which I did not come there for. Thanks for your service!


Reply

You're very welcome, and thank you for the kind words.

StarStarStarStarStar Fantastic experience as always!  —    (Patient since Thu Jun 18 00:00:00 MDT 2015)

Fantastic experience as always! Dr Sims and the entire staff make you feel welcome and wonderful from the moment you step into the office!


Reply

Thank you for the positive review, we're glad that you felt welcome and that you had a great experience with us!

StarStarStarStarStar I always love my visits to your office! It is the best experience at a medical office I... —    (Patient since Wed Nov 19 00:00:00 MST 2014)

I always love my visits to your office! It is the best experience at a medical office I experienced.


StarStarStarStarStar Everyone is always very friendly and makes you feel very comfortable —    (Patient since Tue Jul 08 00:00:00 MDT 2014)

Everyone is always very friendly and makes you feel very comfortable. The doctor is very thorough and honest about my needs.


Reply

Thank you so much for the positive review.

StarStarStarStarStar Too many reminders sent reminding me of the appointment —    (Patient since Tue Jul 22 00:00:00 MDT 2014)

Too many reminders sent reminding me of the appointment. 3 text messages; 3 emails, plus one voicemail. Once I reply "yes" that should be end of reminders.


Reply

Thank you for the feedback, we will definitely take that into consideration about sending out appointment reminders in the future.

StarStarStarStarStar I was told I had s balance and woman wanted me to pay again —    (Patient since Wed Feb 19 00:00:00 MST 2014)

I was told I had a balance and woman wanted me to pay again. I did hear someone else ask if I was going to pay my balance. On the bi I received it was already past due. I was able yk price bill paid on my phone 8 days prior. The check was sitting there in a pile. Maybe check your old mail before trying to get patients blood pressure jacked up..


StarStarStarStarStar I have been to numerous dermatologists in the past, Devine Dermatology is by far the best. —    (Patient since Wed Jul 01 00:00:00 MDT 2015)

I have been to numerous dermatologists in the past, Devine Dermatology is by far the best.


Reply

Thank you so much.

StarStarStarStarStar It was my first visit and don't know of anything to change —    (Patient since Wed Jul 01 00:00:00 MDT 2015)

It was my first visit and don't know of anything to change. I have already recommended this office.


Reply

Thank you for the recommendation, we sincerely appreciate it.

StarStarStarStarStar The DD office is one of the friendly —    (Patient since Thu Aug 28 00:00:00 MDT 2014)

The DD office is one of the friendly medical offices we go to


Reply

We are glad that you had a really good experience with us. Thank you!

StarStarStarStarStar Divine is Divine —    (Patient since Wed Aug 06 00:00:00 MDT 2014)

I love coming to your office. It's always a positive experience.


Reply

Thank you! We appreciate the good review.

StarStarStarStarStar Lovely office and staff, great service! —    (Patient since Wed Jan 12 00:00:00 MST 2011)

Lovely office and staff, great service!


Reply

Thank you for the great review!

StarStarStarStarStar I am very pleased with Dr. Sims! I found her to be warm and very easy to talk to —    (Patient since Thu May 21 00:00:00 MDT 2015)

I am very pleased with Dr. Sims! I found her to be warm and very easy to talk to. The staff was friendly and professional!


Reply

Thank you for the good review!

StarStarStarStarNo Star Great first visit. It started first when making my first appoint and Angela answering phones —    (Patient since Mon May 18 00:00:00 MDT 2015)

Great first visit. It started when making my first appoint and Angela answering phones. She was friendly and caring especially to my anxious situation with my dog. To Bridget(I believe is her name to Dr. Sims Robertson during the exam. Although as I stated a bit anxious thru visit about my dog..they examined me thoroughly, demonstrated much patience, care and concern for me. Dr.Sims Robertson explained next steps for my follow-up appointment. Thanks to ALL of ya!!! :)


Reply

Thank you for the kind words and the positive review. We will pass your praise along to Angela and Bridget to let them know that they made you feel welcomed and comfortable during your first visit. Thanks!

StarStarStarStarStar I was pleased with the office, staff and consult visit —    (Patient since Thu May 14 00:00:00 MDT 2015)

I was pleased with the office, staff and consult visit. I was somehow lead to believe I would be able to get the earlobe service the same day when I stopped in and while sitting. But after speaking with the Dr Sims a plan was set. I don't like the text option since message and Data rates apply and I did not sign up for it. All in all im glad I stopped by to finally address my ear fear. Thanks for your help.


Reply

Thank you for the good review. You're more than welcome to contact us at (727) 528-0321 if you have any concerns or questions about your treatment and we would be very happy to address them.

StarStarStarStarStar Dr. Simms, Thank you for taking such good care of me and my husband since 2004. —    (Patient since Thu May 06 00:00:00 MDT 2010)

Dr. Simms, Thank you for taking such good care of me and my husband since 2004.


Reply

You're welcome! Thank you for your loyalty, we certainly value and appreciate it.

StarStarStarStarStar Wonderful service and spectacular bedside manners! —    (Patient since Tue May 12 00:00:00 MDT 2015)

Wonderful service and spectacular bedside manners!


Reply

Thanks for the spectacular review!

StarStarStarStarStar Keeping my new dermatologist.....pleasant experience. ..knowledgeable staff and fellow Detroiter!! —    (Patient since Mon May 11 00:00:00 MDT 2015)

Keeping my new dermatologist.....pleasant experience. ..knowledgeable staff and fellow Detroiter!!


Reply

Thank you for the positive review, we're delighted that you had a pleasant experience with us.

StarStarStarStarStar A very pleasant visit in a good anergy athmosphere! —    (Patient since Mon Sep 29 00:00:00 MDT 2014)

A very pleasant visit in a good anergy athmosphere!


Reply

We are glad that you had a pleasant experience with us. Thank you for the good review.

StarStarStarStarStar Divine! —    (Patient since Tue May 05 00:00:00 MDT 2015)

Great ambiance with knowledgeable professionals!


Reply

Thank you for the positive review!

StarStarStarStarStar I love visiting your office - I always feel taken care of - like part of a family - Thank You!!!! —    (Patient since Wed Apr 23 00:00:00 MDT 2014)

I love visiting your office - I always feel taken care of - like part of a family - Thank You!!!!


Reply

We treat our patients like family. Thank you for the great review.

StarStarStarStarStar ??? —    (Patient since Mon Apr 27 00:00:00 MDT 2015)

everyone is very nice. Melissa has the most cheerful voice in person and on the phone. Good team!


Reply

Thank You for your comments...

StarStarStarStarStar Staff is excellent! I love coming there. Thank you all for perfect patient satisfaction! —    (Patient since Thu Oct 17 00:00:00 MDT 2013)

Staff is excellent! I love coming there. Thank you all for perfect patient satisfaction!


Reply

Patient satisfaction is our number one goal. Thank you for the positive review!

StarStarStarStarStar Dr. Sims and her staff are awesome! —    (Patient since Thu Jul 16 00:00:00 MDT 2009)

Dr. Sims and her staff are awesome!


Reply

Thank you for the kind words!

StarStarStarStarStar My wife and I are extremely pleased with Divine Dermatology. —    (Patient since Mon Apr 13 00:00:00 MDT 2015)

My wife and I are extremely pleased with Divine Dermatology.My skin condition has begun to improve after just two days of treatment.


Reply

We are glad that you have a good experience with us and that your skin condition has improved. Thanks.

StarStarStarStarStar I don't see any changes needed! —    (Patient since Tue Apr 23 00:00:00 MDT 2013)

I don't see any changes needed!


Reply

Thank you for the good review!

StarStarStarStarStar It is always a pleasure to walk in the door. What a great team in your office. —    (Patient since Tue Dec 02 00:00:00 MST 2014)

It is always a pleasure to walk in the door. What a great team in your office.


Reply

Thanks for the nice review. We are blessed to work with a great team in our office.

StarStarStarStarStar not have to wait an hour past your scheduled appointment time. —    (Patient since Wed Aug 06 00:00:00 MDT 2014)

not have to wait an hour past your scheduled appointment time.


Reply

We apologize that you had such a lengthy wait. Unfortunately, sometimes our surgeries get a bit extended and we absolutely continue to give each and every patient the best in medical skin care. Thank You for your comments and we will work harder to re-schedule patients when these situations occur that cause a delay in schedules.

StarStarStarStarStar Great office  —    (Patient since Thu Jun 13 00:00:00 MDT 2013)

Love Dr. Sims and all of the staff. They are all very sweet and nice to my two daughters and myself!!


Reply

Thank you for the good review. We love all of our patients.

StarStarStarStarStar The staff and Dr. Sims were great. —    (Patient since Thu Mar 19 00:00:00 MDT 2015)

The staff and Dr. Sims were great.


Reply

Thanks for the great review.

StarStarStarStarStar Awesome  —    (Patient since Tue Mar 29 00:00:00 MDT 2011)

I recommend this provider all the time. Great staff and service.


Reply

Thanks for the recommendation.

StarStarStarStarStar the services provided was excellent. —    (Patient since Mon Jul 14 00:00:00 MDT 2014)

the services provided was excellent.


Reply

Thank you for the kind words.

StarStarStarStarStar Outstanding services provided. earwax removal. —    (Patient since Mon Apr 13 00:00:00 MDT 2009)

Outstanding services provided. earwax removal.


Reply

We are happy that you had a positive experience with us.

StarStarStarStarStar Everything went well and Dr. Carol has a awesome personality!!!  —    (Patient since Mon Mar 09 00:00:00 MDT 2015)

Everything went well and Dr. Carol has a awesome personality!!!


Reply

Yes she does! Thank your for the positive review.

StarStarStarStarStar I'm always pleased with my experience when I come here for services. —    (Patient since Wed Jan 30 00:00:00 MST 2013)

I'm always pleased with my experience when I come here for services.


Reply

Thank you for the positive review.

StarStarStarStarStar I'm treated well everytime . —    (Patient since Thu Apr 21 00:00:00 MDT 2011)

I'm treated well everytime .


Reply

We are glad that you feel that way. Thank you for the positive review.

StarStarStarStarStar Dr Sims is very personable and her staff is extremely friendly, kind and helpful. —    (Patient since Wed May 04 00:00:00 MDT 2011)

Dr Sims is very personable and her staff is extremely friendly, kind and helpful.


Reply

Thanks for the positive review!

StarStarStarStarStar had to wait a little longer this time to see the doctor. —    (Patient since Wed Aug 06 00:00:00 MDT 2014)

had to wait a little longer this time to see the doctor.


Reply

We apologize for the inconvenience, thank you for bringing it up.

StarStarStarStarStar Best Dermatologist! —    (Patient since Tue Oct 27 00:00:00 MDT 2009)

I've been a pt of Dr Sims for 7 years. I am in my late 40's, have fair skin & auburn hair. I began seeing her to have my freckles "mapped" & follow up annually to identify changes. Dr Sims has always been very thorough in her exams & straight forward in her diagnosis. The staff is friendly & helpful.


Reply

Thank you for the kind words.

StarStarStarStarStar I do appreciate the appt. Much better today. Thankyou, Barb Wyllie.  —    (Patient since Wed Aug 18 00:00:00 MDT 2010)

I do appreciate the appt. Much better today. Thankyou, Barb Wyllie.


Reply

Thank you for the positive feedback and we are glad that you are much better.

StarStarStarStarStar Excellent, courteous, friendly and professional staff —    (Patient since Mon Oct 28 00:00:00 MDT 2013)

Excellent, courteous, friendly and professional staff


Reply

Thank you for the great review. Please don't forget to refer us to your friends/family if you had a positive experience with us. Thanks!

StarStarStarStarStar Extraordinarily warm and caring atmosphere.  —    (Patient since Tue Dec 02 00:00:00 MST 2014)

Extraordinarily warm and caring atmosphere.


Reply

Thank you for the kind words and the positive review.

StarStarStarStarStar Love the doc and the staff —    (Patient since Wed Feb 24 00:00:00 MST 2010)

Love the doc and the staff


Reply

Thank you for the positive review and kind words.

StarStarStarStarStar Love the new office; state of the art. Thanks also for the samples! —    (Patient since Mon Nov 02 00:00:00 MST 2009)

Love the new office; state of the art. Thanks also for the samples!


Reply

You're welcome! Thank you for the positive review.

StarStarStarStarStar I am always very satisfied with my visit to Divine Dermatology and their excellent service. —    (Patient since Wed Feb 08 00:00:00 MST 2012)

I am always very satisfied with my visit to Divine Dermatology and their excellent service.


Reply

We are happy that you are satisfied with your visit with us.

StarStarStarStarStar Great visit. Dr —    (Patient since Thu Oct 08 00:00:00 MDT 2009)

Great visit. Dr. Sims-Robertson and her assistant are always thorough and delightful to interact with. Same goes for the reception and billing assistants!


Reply

Thank you so much! We are glad that you had a positive experience with us.

StarStarStarStarStar Always a great visit. You have a delightful staff and I enjoy visiting with them. —    (Patient since Tue Jul 17 00:00:00 MDT 2012)

Always a great visit. You have a delightful staff and I enjoy visiting with them.


Reply

We are delighted that your visit with us was a good one, thank you so much.

StarStarStarStarStar Over all...very good because Dr.had to take 2 more spots off and biopsy them. UGH. Dr —    (Patient since Wed Aug 18 00:00:00 MDT 2010)

Over all...very good because Dr.had to take 2 more spots off and biopsy them. UGH. Dr.and Staff Always pleasant. Merry Christmas and Healthy abd Joy- filled New Year!! Thankyou, Barb Wyllie.


Reply

Merry Christmas and a happy New year to you too, and thank you for the good rating.

StarStarStarStarStar Extremely friendly and positive environment. —    (Patient since Tue Dec 16 00:00:00 MST 2014)

Extremely friendly and positive environment.


Reply

Thank you for the positive review!

StarStarStarStarStar awesome —    (Patient since Tue Nov 09 00:00:00 MST 2010)

From entry to exit, everyone went out of their way to please me. Great staff, great experience!


Reply

Thank you for the great review! We are happy that you had a positive experience with our practice.

StarStarStarStarStar The office staff were very professional and my appointment with Dr —    (Patient since Tue Dec 09 00:00:00 MST 2014)

The office staff were very professional and my appointment with Dr. Sims-Robertson was equally enjoyable.


Reply

Thank You for your comments

StarStarStarStarStar I felt no discomfort during the treatment. Carmen helped me relax prior to the actual surgery.  —    (Patient since Thu Oct 17 00:00:00 MDT 2013)

I felt no discomfort during the treatment. Carmen helped me relax prior to the actual surgery.


StarStarStarStarStar Great, continue to do what you always do, and that's to service the community, with dignity and... —    (Patient since Tue Jun 03 00:00:00 MDT 2014)

Great, continue to do what you always do, and that's to service the community, with dignity and respect... MRS.King


Reply

Thank you for your kind words and we will keep trying to do our very best for the patients.

StarStarStarStarStar My. Is it was very pleasant. I had what I thought was an emergency and was scheduled right away —    (Patient since Thu Mar 08 00:00:00 MST 2012)

My. Is it was very pleasant. I had what I thought was an emergency and was scheduled right away. My medical situation was resolved right away.


Reply

Thank You for your kind words and we are happy we could get you in and resolve any issues quickly.

StarStarStarStarStar I have a follow-up appointment and it would have been nice to know what exactly will happen at... —    (Patient since Wed Nov 04 00:00:00 MST 2009)

I have a follow-up appointment and it would have been nice to know what exactly will happen at that appointment. I assume two places will be frozen like the one on my left arm.


Reply

Thank you for your comments, we will be happy to explain precisely what will happen on your next visit again. Please feel free to call us Monday-Thursday from 9am-5pm.

StarStarStarStarStar My visit was very satisfactory indeed —    (Patient since Wed Sep 30 00:00:00 MDT 2009)

My visit was very satisfactory indeed


Reply

Glad to hear...Thank You for your kind words

StarStarStarStarStar Always treated so well by Dr. Sims and entire staff. —    (Patient since Thu Jan 28 00:00:00 MST 2010)

Always treated so well by Dr. Sims and entire staff.


Reply

Thank You for your kind words, we love our patients and do our very best to offer the very best in medicine.

StarStarStarStarStar Good, friendly, compassionate, helpful —    (Patient since Tue May 07 00:00:00 MDT 2013)

Good, friendly, compassionate, helpful


Reply

Thank You for your kind words,we do our very best to present skilled medical care with compassion.

StarStarStarStarStar customer service is top notch —    (Patient since Wed Nov 19 00:00:00 MST 2014)

What great service by all the staff. Excellent concern for thier patients.


Reply

Thank you for the positive review.

StarStarStarStarStar Always a pleasure, Dr. & staff are always very personable. —    (Patient since Tue Apr 23 00:00:00 MDT 2013)

Always a pleasure, Dr. & staff are always very personable.


Reply

Thanks for the kind words.

StarStarStarStarStar I can't think of anything I would change —    (Patient since Mon Jun 30 00:00:00 MDT 2014)

I can't think of anything I would change. I am always treated with such kindness, professionalism and great care and concern. I am very happy with all the staff members and Dr. Sims-Robertson.


Reply

We pride in our professionalism so we are glad that you were able to experience it. Thank you so much.

StarStarStarStarNo Star Coordination of Authorization —    (Patient since Thu Oct 17 00:00:00 MDT 2013)

My concern was that I have to schedule another appointment due to insurance issues. My Primary physician's office had called to try to give Divine a release, but Divine's office said they didn't need. it. So now, I have a second appointment with another copay in order to biopsy the moles on my neck and back.


Reply

We appreciate your comments but are not sure , what exactly the situation is. If you would like to call and ask to speak to the Manager, we will be happy to listen and try to resolve or at least understand how we can resolve any issues. If you came in to see the doctor and the doctor determined what needed to be done, but your insurance requires your primary care physician to authorize services done by a specialist; the specialist would have to wait to get the authorization from either your primary care physician or the insurance company. If that is not what you are mentioning, we apologize and look forward to resolving any issue.

StarStarStarStarStar Great Visit. —    (Patient since Mon Nov 03 00:00:00 MST 2014)

Great Visit, everyone was very nice and they have a Clean and pretty Lobby area


Reply

Thank you so much for the positive review.

StarStarStarStarStar Love you all! professional, kind, compassionate, caring.. —    (Patient since Thu Sep 19 00:00:00 MDT 2013)

Love you all! professional, kind, compassionate, caring...I recommend you all to everyone needing a dermatologist.


Reply

Thanks for the kind words, we love you too.

StarStarStarStarStar First Class Service —    (Patient since Wed Sep 24 00:00:00 MDT 2014)

I was very pleased with the customer advice, fast service, and the doctor's care. I would definitely recommend for dermatology needs.


Reply

Thanks for the positive review, and we are glad that you would recommend us.

StarStarStarStarStar Excellent all around. Wouldn't change a thing. —    (Patient since Thu Oct 16 00:00:00 MDT 2014)

Excellent all around. Wouldn't change a thing.


Reply

Thank you so much!

StarStarStarStarStar This is the very best Dermatologist of many. I was sincerely cared for —    (Patient since Thu Oct 09 00:00:00 MDT 2014)

This is the very best Dermatologist of many. I was sincerely cared for. I would definitely highly recommend for genuine sincere care. The entire staff is a delight! The atmosphere is very soothing and relaxing.


Reply

We are happy that you think of us that way, and thank you for your kind words.

StarStarStarStarStar I'm very happy with the professionalizm.  —    (Patient since Mon Jul 07 00:00:00 MDT 2014)

I'm very happy with the professionalizm.


Reply

Thank you so much. We are glad that you had a positive experience with us.

StarStarStarStarStar May be have a fee sheet on my pending service and the cost out of pocket per month —    (Patient since Thu Jan 30 00:00:00 MST 2014)

May be have a fee sheet on my pending service and the cost out of pocket per month. Overall i;m very happy with the service and the aggressiveness to fix my skin problems


Reply

We appreciate your comments and will discuss your treatment plan with you and give you the ICD-9 codes and you can confer with your insurance as to what your cost may or may not be. Please feel free to call our office Monday-Thursday 9am-5pm and we can make this happen.

StarStarStarStarStar I was looking for something to help my hair grow back faster and to stop the breakage.  —    (Patient since Mon Oct 06 00:00:00 MDT 2014)

I was looking for something to help my hair grow back faster and to stop the breakage.


Reply

Thank you for your comments and though we discussed the reasons ,likely causes of your hair breakage, utilizing the prescription and hair care regimen will definitely take time to see some improvement. There are some other products, procedures that help stop breakage and will encourage hair growth but could not be covered in the one visit . Please bring this and any other questions to your next visit, allow yourself time to be compliant with the suggestions,prescription and regimen. Usually hair loss takes time to achieve . Discontinuing any chemical treatments of the hair will be vital. We also, invite you to visit :www.divinedermatology.com and review our hair loss section.

StarStarStarStarStar Happy with the service keep up the good work —    (Patient since Wed Dec 12 00:00:00 MST 2012)

Happy with the service keep up the good work


Reply

Thank You So Much for your comments

StarStarStarStarStar Continue to provide very good health care. —    (Patient since Mon Jul 14 00:00:00 MDT 2014)

Continue to provide very good health care.


Reply

Thank You for your comments and we are committed to providing the very best in health care services.

StarStarStarStarStar Your services was OUTSTANDING! MAYbe earwax cleaning. —    (Patient since Mon Apr 13 00:00:00 MDT 2009)

Your services was OUTSTANDING! MAYbe earwax cleaning.


Reply

Thank you for your comments and we will give you a great referral for Ear Wax Cleaning.

StarStarStarStarStar update magazines in waiting area —    (Patient since Thu Aug 28 00:00:00 MDT 2014)

update magazines in waiting area


StarStarStarStarStar Wonderful experience —    (Patient since Wed Oct 24 00:00:00 MDT 2012)

The office is very pleasant, and the staff are kind and helpful. The doctor spends quality time with her patients, and does a wonderful job educating and reassuring. Highly recommended!


Reply

Thank you so much for the recommendation. We're glad that you had a positive experience with us.

StarStarStarStarStar Doctor is a good listener. —    (Patient since Wed May 11 00:00:00 MDT 2011)

Doctor is a good listener.


Reply

We are happy that your experience with is was positive. Dr. Sims takes time to listen to all of her patients. Thank you so much.

StarStarStarStarStar A very pleasant experience. Thank you! —    (Patient since Mon Sep 29 00:00:00 MDT 2014)

A very pleasant experience. Thank you!


Reply

Thank you for the kind words, and you are welcome!

StarStarStarStarStar Excellent Dr. and staff. Feel very welcome and well taken care of. —    (Patient since Tue Nov 12 00:00:00 MST 2013)

Excellent Dr. and staff. Feel very welcome and well taken care of.


StarStarStarStarStar Love the new facility, very happy with the service provided! —    (Patient since Thu Oct 08 00:00:00 MDT 2009)

Love the new facility, very happy with the service provided!


Reply

Thank You for your kind words

StarStarStarStarStar Nice staff —    (Patient since Mon Jul 28 00:00:00 MDT 2014)

Everyone is so accomodating and nice.


Reply

Thank you for the positive review.

StarStarStarStarStar All of my issues were resolved in a timely manner  —    (Patient since Wed Sep 30 00:00:00 MDT 2009)

All of my issues were resolved in a timely manner


Reply

That's great to hear! Thank you for the positive review.

StarStarStarStarStar Great, Staff-- Great CareCharlotte —    (Patient since Thu Oct 08 00:00:00 MDT 2009)

Great, Staff-- Great Care Charlotte


Reply

Thank you for the kind words!

StarStarStarStarStar Always professional and friendly! I recommend Dr. Sims-Robertson to everyone! —    (Patient since Tue Jun 26 00:00:00 MDT 2012)

Always professional and friendly! I recommend Dr. Sims-Robertson to everyone!


Reply

Thank you for the recommendation. We are happy that you had a good experience with us.

StarStarStarStarStar Dr. Simms —    (Patient since Fri Feb 04 00:00:00 MST 2011)

Dr. Simms was very thorough and cares about her patients. You don't leave her office with unanswered questions.


Reply

We are happy that you had your questions answered thoroughly. Please don't hesitate to contact us if you have any more questions. Thank you for the rating and review.

StarStarStarStarStar Keep everything like it is. No further changes are necessary at this time. —    (Patient since Mon Jul 14 00:00:00 MDT 2014)

Keep everything like it is. No further changes are necessary at this time.


Reply

Thank You for your comments...We look forward to your wellness.

StarStarStarStarStar The staff is always very friendly and polite. I look forward to coming to my appointment —    (Patient since Wed Jun 04 00:00:00 MDT 2014)

The staff is always very friendly and polite. I look forward to coming to my appointment. I've had good experiences each time I've come.


Reply

Thank you for the positive words and review!

StarStarStarStarStar The visit was good, until I got home and the product I purchased caused me to have a skin... —    (Patient since Wed Aug 27 00:00:00 MDT 2014)

The visit was good, until I got home and the product I purchased caused me to have a skin reaction(itching for hours), I would suggest that before the patient is advised to buy a product, that they be given a sample of that produce to make sure there is no problems with the product. I wanted a refund, but was told I would be given another product, which I'm unsure about using, due to the seal was broken already( probably used already as a sample. Overall experience was GOOD! the staff were very nice especially Isha(front desk clerk).


Reply

Thank You for your comments and we usually offer samples , when samples are made available by the manufacturer. The products you received were not previously used at all. They come without seals unfortunately. We apologize that your skin was itching as a result of a product that you were advised to use. We look forward to your wellness .

StarStarStarStarStar it was great to see you and your team ag —    (Patient since Mon Apr 13 00:00:00 MDT 2009)

it was great to see you and your team ag


Reply

It was great to see you too!

StarNo StarNo StarNo StarNo Star One thing you can change is to respect and value the time of your patients —    (Patient since Tue Aug 19 00:00:00 MDT 2014)

One thing you can change is to respect and value the time of your patients. I arrived early (3:25 pm) for a 4:00 appointment just in case there was additional paperwork that may be needed to complete. I was taken back to an exam room just after 4:00 where I sat for over an hour before I got up and left due to frustration from the doctor not coming in to meet with me


Reply

We will take this into consideration. Thank you for the feedback.

StarStarStarStarStar Nice atmosphere —    (Patient since Tue Nov 12 00:00:00 MST 2013)

All staff here are very professional,pleasant and efficient. Wait times vary as I am a repeat patient. My children also use Dr. Sims services and we have been extremely happy with her.


Reply

Thank you for the kind words. We appreciate you taking the time to leave a review and rating.

StarStarStarStarStar First visit. I need to see what happens on surgery day —    (Patient since Mon Aug 18 00:00:00 MDT 2014)

First visit. I need to see what happens on surgery day. Dr Sims-Robertson was pleasant, through and clear with her explanations .


Reply

Thank you for your comments .

StarStarStarStarStar There isn't anything I would change. I completely happy with the care and treatment I receive —    (Patient since Mon Jun 30 00:00:00 MDT 2014)

There isn't anything I would change. I completely happy with the care and treatment I receive


Reply

Thank you for the kind words.

StarStarStarStarStar All Aces... You have a very professional program and a very personal practice —    (Patient since Wed Apr 06 00:00:00 MDT 2011)

All Aces... You have a very professional program and a very personal practice. I always feel comfortable when I visit. Smiles are good medicine and I'm always treated with a lot of those.


Reply

Thank you. We strive to be one of the most professional doctor's offices in the bay area and we are glad that it shows.

StarStarStarStarStar I had an excellent visit.  —    (Patient since Tue Jul 08 00:00:00 MDT 2014)

I had an excellent visit.


Reply

Thank you for the kind words.

StarStarStarStarStar Perfect! I love Dr. Carol and all support staffers are just fabulous! —    (Patient since Wed Jun 13 00:00:00 MDT 2012)

Perfect! I love Dr. Carol and all support staffers are just fabulous!


Reply

Thank you for your review and rating.

StarStarStarStarStar No comments. Would send family and friends. I am so glad u switched DR's and went there —    (Patient since Wed Feb 19 00:00:00 MST 2014)

No comments. Would send family and friends. I am so glad u switched DR's and went there. Thanks to David Nixon .


Reply

Thank You and it is a pleasure to provide Medical Skin, Hair and Nail care for you all

StarStarStarStarStar It was another great visit . I will see you on the 13th . —    (Patient since Thu Apr 21 00:00:00 MDT 2011)

It was another great visit . I will see you on the 13th .


Reply

We look forward to seeing you then! Thank you.

StarStarStarStarStar The staff was extremely friendly and welcoming —    (Patient since Tue Jul 29 00:00:00 MDT 2014)

The staff was extremely friendly and welcoming. The medical assistant and the doctor were phenomenal. They treated me as if we were long time friends. I was instantly at ease. My visit was excellent.


Reply

We treat all our patients like friends and family and we are glad you felt that way. Thank you so much and we are glad that you had an excellent visit.

StarStarStarStarStar Great first visit. I love your staff. I look forward to a long term relationship. Thank you —    (Patient since Tue Jul 29 00:00:00 MDT 2014)

Great first visit. I love your staff. I look forward to a long term relationship. Thank you. I feel blessed!


Reply

Thanks, and you're welcome. We hope that we have a long relationship with each other.

StarStarStarStarStar Satisfied —    (Patient since Tue Apr 05 00:00:00 MDT 2011)

Been going to Divine for a long time and have always been satisfied. Staff friendly and helpful.


Reply

Thank you for being with us for a long time and we look forward continuing to satisfy your needs.

StarStarStarStarStar educational print outs on my specific diagnosis would be welcome —    (Patient since Wed Jul 23 00:00:00 MDT 2014)

educational print outs on my specific diagnosis would be welcome. I like to learn about what causes my condition and what research says about it's treatment. Thank you


Reply

We will take your input into consideration for the future, thanks so much.

StarStarStarStarStar My visit was great, don't change anything. —    (Patient since Wed Jun 18 00:00:00 MDT 2014)

My visit was great, don't change anything.


Reply

Thank you! The only changes we would make are improvements upon our best practices now.

StarStarStarStarNo Star very friendly staff. dr. put me at ease. Dr —    (Patient since Thu Jul 17 00:00:00 MDT 2014)

very friendly staff. dr. put me at ease. Dr. had another patient's chart when she came in to see me but we figured it out quickly; so no harm done.


Reply

It's great to hear that you had a good experience with us. Dr. Sims cares a lot about her patients. Thank you for the kind words.

StarStarStarStarStar Everybody was very friendly, talkative, and open —    (Patient since Tue May 13 00:00:00 MDT 2014)

Everybody was very friendly, talkative, and open. I felt very relaxed and comfortable the whole time that I was there.


Reply

We are glad that your experience went really well. Thank you, and we hope that you refer us to your friends and family!

StarStarStarStarStar Visit Survey —    (Patient since Wed Jun 15 00:00:00 MDT 2011)

It is always a pleasure to see Dr. Robertson and staff...Everyone is courteous and efficient...


Reply

We are happy that two of our values: efficiency and courtesy continue to shine towards our patients. Thanks.

StarStarStarStarStar Love the service and the people —    (Patient since Thu Jan 30 00:00:00 MST 2014)

Love the service and the people


Reply

Thank you, we love our patients too.

StarStarStarStarStar Excellent, as usual. Thank you for your care, your concern, and your humor! —    (Patient since Thu May 12 00:00:00 MDT 2011)

Excellent, as usual. Thank you for your care, your concern, and your humor!


StarStarStarStarStar What I noticed most was how friendly and professional everyone was! —    (Patient since Mon Jun 30 00:00:00 MDT 2014)

What I noticed most was how friendly and professional everyone was!


Reply

Thank you so much. We hope that you had a pleasant visit with us.

StarStarStarStarStar wonderful visit as usual-entire office is so professional yet warm and friendly.  —    (Patient since Thu Sep 19 00:00:00 MDT 2013)

wonderful visit as usual-entire office is so professional yet warm and friendly.


Reply

We are happy that you found the office to be warm, friendly and professional. Thank you.

StarStarStarStarStar Use a visual on street side for advertising your office "DIVINE DERMATOLOGY", even if it were at... —    (Patient since Thu Jul 03 00:00:00 MDT 2014)

Use a visual on street side for advertising your office "DIVINE DERMATOLOGY", even if it were a small sign, stuck in the ground as one sees along the street advertising homes or such. I didn't ask on the phone, so I am partly to blame. I had my cell phone, which got me into the right bldg.


Reply

Thank you, we will consider your suggestion in the future.

StarStarStarStarStar I always like seeing everyone in the office —    (Patient since Thu Oct 08 00:00:00 MDT 2009)

I always like seeing everyone in the office.Of course at lunch would be better but when you finish with me I don't to go out yet anyway. Thanks for all you do. Charlotte


Reply

Thank you for the kind words Charlotte.

StarStarStarStarStar Doctor's visit —    (Patient since Wed Nov 30 00:00:00 MST 2011)

Excellent service by a doctor who respects your time.


Reply

Thanks. We put our patients' satisfaction first and we are glad that our values shine through.

StarStarStarStarNo Star Primary suggestion is to improve promptness for appointment times —    (Patient since Thu Jul 15 00:00:00 MDT 2010)

Primary suggestion is to improve promptness for appointment times. Staff was very friendly and courteous.


Reply

We will take your suggestion into consideration, thank you.

StarStarStarStarStar Everyone in the office is wonderful! You all always make me feel welcome and provide a very... —    (Patient since Wed Jun 13 00:00:00 MDT 2012)

Everyone in the office is wonderful! You all always make me feel welcome and provide a very positive experience.


Reply

Thank you for the kind words and we are happy that you had a very positive experience with us.

StarStarStarStarStar Nice to met Carmen on this visit. She is another wonderful member of your excellent staff —    (Patient since Tue Jul 17 00:00:00 MDT 2012)

Nice to met Carmen on this visit. She is another wonderful member of your excellent staff. Always a pleasure to visit with all of you.


Reply

We do have an excellent staff and we are happy to serve you. Thanks.

StarStarStarStarStar Highly recommend —    (Patient since Mon Jun 16 00:00:00 MDT 2014)

I found everyone to be very efficient. Dr Sims explained everything and treated my initial concern. I mentioned a secondary minor skin irritation on my décolleté. She took appropriate steps and even if it turns out to be skin cancer I know I am in competent hands.


Reply

Thanks for the feedback. Dr. Sims is a very experienced Dermatologist and an expert in all types of skin conditions. Rest assured that you are in safe hands.

StarStarStarStarStar J —    (Patient since Tue May 14 00:00:00 MDT 2013)

Bridgette does an incredible job


Reply

Thank you.

StarStarStarStarStar I am always pleased with the service at Divine Dermatology. —    (Patient since Wed Feb 08 00:00:00 MST 2012)

I am always pleased with the service at Divine Dermatology.


Reply

We are happy to hear that. We strive to provide the best service to our patients. Thank you so much.

StarStarStarStarStar great doctor and staff —    (Patient since Wed Mar 05 00:00:00 MST 2014)

From the time you walk in till the time you leave everyone makes you feel very comfortable and relaxed. If your a nervous person you won't be in this place everyone is happy


StarStarStarStarStar Always love my visits. Great staff! Thanks again.  —    (Patient since Thu Mar 03 00:00:00 MST 2011)

Always love my visits. Great staff! Thanks again.


Reply

Thank you, and you are welcome.

StarStarStarStarStar I'm addicted to beautiful skin and skin care! —    (Patient since Thu Feb 11 00:00:00 MST 2010)

I'm always well taken care of when tending to my appointments and leaving with a smile. I am thankful for the guidance and the knowledge!


Reply

That is good to hear, thanks!

StarStarStarStarStar Everyone was extremely nice as well as professional! —    (Patient since Mon Jun 09 00:00:00 MDT 2014)

Everyone was extremely nice as well as professional!


Reply

Thank you so much. We value professionalism and we are glad that it shows through your experience with us.

StarStarStarStarStar Awesome office visit ! —    (Patient since Thu Jun 05 00:00:00 MDT 2014)

The Dr.'s assistant was professional and kind . The Dr. Was awesome ! She addressed all my concerns ( I had a lot ), she was both professional and compassionate . My experience at my visit was exceptional! Front desk was fast and efficient too !!


Reply

We are happy that we gave a good first impression to you, thank you for the kind words.

StarStarStarStarStar friendly staff, repondsive doctor. see you soon. —    (Patient since Wed Aug 12 00:00:00 MDT 2009)

friendly staff, repondsive doctor. see you soon.


Reply

thanks, we look forward to seeing you soon!

StarStarStarStarStar 5 —    (Patient since Wed Apr 23 00:00:00 MDT 2014)

Very pleasant staff and ambience.


Reply

Thank you.

StarStarStarStarStar The Doc and staff are wonderful! I wish that every doctor's office could be this professional... —    (Patient since Tue Dec 04 00:00:00 MST 2012)

The Doc and staff are wonderful! I wish that every doctor's office could be this professional and friendly!


Reply

Professionalism and friendliness are a part of our core values and we are happy that you are able to experience them firsthand.

StarStarStarStarStar As usual, everything was fine. —    (Patient since Wed Jan 30 00:00:00 MST 2013)

As usual, everything was fine.


Reply

Thank you!

StarStarStarStarStar Everything was great..... —    (Patient since Tue Jun 03 00:00:00 MDT 2014)

Everything was great.....


Reply

Thank you so much.

StarStarStarStarStar I thought that the service was excellent. I was treated well, and the office was beautiful. —    (Patient since Mon Jun 02 00:00:00 MDT 2014)

I thought that the service was excellent. I was treated well, and the office was beautiful.


Reply

We are happy to hear that you are treated well. Thank you!

StarStarStarStarStar Nothing I would change-I think your entire staff is awesome! Very professional- yet warm and... —    (Patient since Thu Sep 19 00:00:00 MDT 2013)

Nothing I would change-I think your entire staff is awesome! Very professional- yet warm and friendly.


Reply

Thank you for your kind words.

StarStarStarStarStar Although "seated" in the examing room fairly close to appt —    (Patient since Thu Jul 28 00:00:00 MDT 2011)

Although "seated" in the examing room fairly close to appt. time, I waited another 30 minutes to see Dr. Carol. I would rather get a text saying "running late, if you prefer you can show up at _____ time"


StarStarStarStarStar F/U visit —    (Patient since Thu Feb 20 00:00:00 MST 2014)

I waited about 10-15 minutes to be seen. I was out in less than an hour from my appointment time. Which is fine, it was a follow up visit to make sure my treatment didn't need to be adjusted.


Reply

Thank You for your comments, we do our very best to get patients seen in an expedient manner .

StarStarStarStarStar The office is comfortable and relaxing. The staff is great —    (Patient since Tue Nov 15 00:00:00 MST 2011)

The office is comfortable and relaxing. The staff is great. Everyone is professional while maintaining a casual, friendly style of communication. I feel confident about my care.


Reply

Thank You for your comments.

StarStarStarStarStar I really like this practice —    (Patient since Tue Jul 21 00:00:00 MDT 2009)

I really like this practice. From the front desk to the doctor, they make you feel like you and your time are valuable. I especially appreciate how the doctor explains everything to you from medications to procedures. You can see she loves her patients and practice!


Reply

Thank You so much for taking the time to comment. We Love and Do our very Best For Our Patients

StarStarStarStarStar I really enjoyed my appointment. It felt very personable and very informative —    (Patient since Tue May 06 00:00:00 MDT 2014)

I really enjoyed my appointment. It felt very personable and very informative. I would be interested to know more about the process to get rid of a food allergy.


Reply

Thank You and we will be happy to provide you with more information about Food Allergies and treatment at your next visit.

StarStarStarStarStar Doctor's Visit —    (Patient since Wed Nov 30 00:00:00 MST 2011)

This Doctor sees her patients promptly and provides excellent medical service. I would highly recommend her.


Reply

Thank you for your kind comments ....

StarStarStarStarStar All my needs and concerns were fulfilled. Keep up the good work! —    (Patient since Wed Sep 30 00:00:00 MDT 2009)

All my needs and concerns were fulfilled. Keep up the good work!


Reply

Thank You for your kind comments .

StarStarStarStarStar Always a pleasure doing Mole-slaying business with y'all. ;) —    (Patient since Thu Mar 03 00:00:00 MST 2011)

Always a pleasure doing Mole-slaying business with y'all. ;)


Reply

Thank You for the humorous comment.

StarStarStarStarStar The greatest doctor with a wonderful staff. I love Divine Dermatology!!! —    (Patient since Tue Apr 27 00:00:00 MDT 2010)

The greatest doctor with a wonderful staff. I love Divine Dermatology!!!


Reply

We appreciate your kind comments and for traveling out of state to visit our clinic.

StarStarStarStarStar Joint visit —    (Patient since Mon Mar 31 00:00:00 MDT 2014)

Removal of Basel cell. Good. Checkup on lip.good


Reply

Thank you for your comments and we hope to help Keep You in Good health.

StarStarStarStarStar Wonderful Doctor and Staff —    (Patient since Mon Oct 28 00:00:00 MDT 2013)

I had an excellent visit. The staff is so helpful, friendly, professional and caring.


Reply

We are glad that you had an excellent visit. We take pride in our professionalism and great patient care. Thank you for the kind words.

StarStarStarStarStar Please don't send me more than one appointment confirmation! —    (Patient since Wed Feb 12 00:00:00 MST 2014)

Please don't send me more than one appointment confirmation!


Reply

We apologize for that, thank you.

StarStarStarStarStar I have referred two members of my family to Divine Dermatology because I like them so much —    (Patient since Wed May 08 00:00:00 MDT 2013)

I have referred two members of my family to Divine Dermatology because I like them so much. I will continue to refer anyone I know. They are professional and greet you with a smile.


Reply

Professionalism is something we value at our practice. Thank you for the kind words.

StarStarStarStarStar You guys are doing a great good. Keep it up —    (Patient since Tue Mar 19 00:00:00 MDT 2013)

You guys are doing a great good. Keep it up


Reply

Thank you. We try our best to do a great job for our patients.

StarStarStarStarStar Great experience —    (Patient since Wed Apr 23 00:00:00 MDT 2014)

The doctor and staff are very thorough and knowledgeable. Everyone was very polite and welcoming. For a doctors office, it was a great experience.


Reply

We do our best to make your doctor's trip be pleasant and comfortable, so it's always a good thing to hear from patients that they are welcomed in our office really well.

StarStarStarStarStar Smile —    (Patient since Tue Feb 25 00:00:00 MST 2014)

Very good. Have referred several friends.


Reply

Thank you! We will be looking forward to accommodating your friends.

StarStarStarStarStar Divine Dermatology —    (Patient since Tue Oct 18 00:00:00 MDT 2011)

I really like Dr. Sims-Robertson.


Reply

We are glad that you like her. She is a very special and personable doctor who attends to all her patients' needs.

StarStarStarStarStar Very Satisfied —    (Patient since Mon Apr 21 00:00:00 MDT 2014)

The staff was very pleasant. Dr. Carol is very personable, very thorough. My 1st visit accomplished all I was hoping it would.


Reply

We are happy to make such a good impression on you. That is what we strive for.

StarStarStarStarStar friendly and knowledgeable staff —    (Patient since Wed Nov 21 00:00:00 MST 2012)

The office staff is friendly and accommodating.


Reply

Thank you!

StarStarStarStarStar no problems I love that each time I have been appt is on time.  —    (Patient since Wed Feb 19 00:00:00 MST 2014)

no problems I love that each time I have been appt is on time.


Reply

We try to get everyone in on time and we are happy that you are able to have your appointment at the precise time, thank you.

StarStarStarStarStar Have always been very pleased with treatments and friendly attitude  —    (Patient since Wed Jul 10 00:00:00 MDT 2013)

Have always been very pleased with treatments and friendly attitude


Reply

Thank you for the great review and kinds words.

StarStarStarStarStar I see no reason for coming in for my last appointment, and feel the staff almost felt the same way —    (Patient since Thu Jan 09 00:00:00 MST 2014)

I see no reason for coming in for my last appointment, and feel the staff almost felt the same way. I didn't have any positive test results and it was called "acne follow up," but in reality, it was a worthless visit that cost me another co-pay of $40. Everyone is very nice, but I really wish I had not come in because I am a student, and cannot afford $40 to learn my mole was fine and to be asked if I liked my acne gel. I was told that "no news is good news," and so I really didn't understand why I was brought back in at all… I love the staff and dr. but am broke, so please don't ask me to come in when it is not necessary. If I had more money, I suppose it wouldn't even bother me because the staff is so pleasant. Just a confusing waste of time.


StarStarStarStarStar My visit was great. Everyone was so genuinely friendly.I'm so glad I came. —    (Patient since Wed Apr 09 00:00:00 MDT 2014)

My visit was great. Everyone was so genuinely friendly. I'm so glad I came.


Reply

We are also glad that you came to see us.

StarStarStarStarStar Ii had a good experience with my visit. Thankyou,Barb Wyllie. —    (Patient since Wed Aug 18 00:00:00 MDT 2010)

Ii had a good experience with my visit. Thankyou,Barb Wyllie.


Reply

Thank you for your wonderful review.

StarStarStarStarStar Always love coming to your office!!!!! Staff is so so friendly and I always have a nice visit when... —    (Patient since Thu Mar 03 00:00:00 MST 2011)

Always love coming to your office!!!!! Staff is so so friendly and I always have a nice visit when I come-- even if I have to have things removed or other non-fun things. Dr Sims is lovely and the office girls always make me laugh. You guys are the best!!!!! :-)


Reply

We strive to give the best customer service to all our patients. Not only are you considered our friends but also our family.

StarStarStarStarStar Satisfied —    (Patient since Mon Mar 31 00:00:00 MDT 2014)

Very satisfied with treatment.


Reply

Thank you for the kind words. We are happy that you are satisfied with your treatment.

StarStarStarStarStar Overall, it was wonderful. —    (Patient since Wed Feb 12 00:00:00 MST 2014)

Overall, it was wonderful.


Reply

Thank You for your Comment

StarStarStarStarStar I love this place! Everyone is so kind and friendly and very professional —    (Patient since Tue Feb 11 00:00:00 MST 2014)

I love this place! Everyone is so kind and friendly and very professional. I have already recommended Dr Sims -Robertson and her staff to several people.


Reply

Thank you So Much for your kind comments , we appreciate you and the kind act of referring others to us.

StarStarStarStarStar Dr. Sims and staff are totally awesome! —    (Patient since Thu Jul 16 00:00:00 MDT 2009)

Dr. Sims and staff are totally awesome!


Reply

Thank You For Your Comments, We greatly appreciate you.

StarStarStarStarStar Knowledgeable  —    (Patient since Mon Feb 24 00:00:00 MST 2014)

I felt that our problem mattered and was given ample time to explain what the problem was as well as adequate explanations about how it could be treated.


Reply

Thank You for Your Comments, We strive hard to Keep the Patient First.

StarStarStarStarStar I loved dr sims down to earth personality —    (Patient since Wed Aug 22 00:00:00 MDT 2012)

I loved dr sims down to earth personality and how she took time to explain things. The other staff were pleasant as well.


Reply

Thank you For your kind comments

StarStarStarStarStar Love this office and staff! —    (Patient since Thu Aug 12 00:00:00 MDT 2010)

Love this office and staff!


Reply

Thank You So Much.

StarStarStarStarStar Amazing service and really nice staff. I have already recommended you to someone else! —    (Patient since Mon Mar 03 00:00:00 MST 2014)

Amazing service and really nice staff. I have already recommended you to someone else!


StarStarStarStarStar I have had only , excellent service here and have referred people here. —    (Patient since Mon Apr 11 00:00:00 MDT 2011)

I have had only , excellent service here and have referred people here.


Reply

Thank You For Your Comments , We hope to deliver the very best in skilled , kind medical care.

StarStarStarStarStar survey —    (Patient since Wed Feb 19 00:00:00 MST 2014)

You sent me a thank you for referring my cousin David nixon


Reply

Yes we do that when someone tells us that someone referred them to our practice because you could have sent him anywhere and we are appreciative that you thought of us. We hope this did not offend you or create any confusion.

StarStarStarStarStar I don't mind waiting a bit for my appt —    (Patient since Wed Jan 30 00:00:00 MST 2013)

I don't mind waiting a bit for my appt. because when I get in the exam room, the staff takes as much time as needed to address my situation during my visit.


Reply

Thank you for your kind comments

StarStarStarStarStar I had to wait too long, but the receptionist was very apologetic.  —    (Patient since Wed Feb 12 00:00:00 MST 2014)

I had to wait too long, but the receptionist was very apologetic.


Reply

We apologize that your wait was long and hope that we were very thorough and skilled in the delivery of medical care to you.

StarStarStarStarStar Very friendly and helpful staff! —    (Patient since Mon Aug 03 00:00:00 MDT 2009)

Very friendly and helpful staff!


Reply

Thank You

StarStarStarStarStar Always a pleasure, excellent staff. —    (Patient since Tue Apr 23 00:00:00 MDT 2013)

Always a pleasure, excellent staff.


Reply

Thank You

StarStarStarStarStar Professional, efficient and polite. —    (Patient since Sat Sep 12 00:00:00 MDT 2009)

Professional, efficient and polite.


StarStarStarStarStar I typically wait longer at this practice than I do at other doctor offices —    (Patient since Wed Sep 09 00:00:00 MDT 2009)

I typically wait longer at this practice than I do at other doctor offices


Reply

Thank you for your comments and we apologize that your wait here is longer than at other practices. We hope and pray that our services are worth the additional wait.

StarStarStarStarStar I would not change anything, customer service was excellent! —    (Patient since Mon Feb 10 00:00:00 MST 2014)

I would not change anything, customer service was excellent!


Reply

Thank you for your kind comments

StarStarStarStarStar I love Dr Sims and all her staff! The nurses are totally awesome and the girls checking in and... —    (Patient since Thu Jul 16 00:00:00 MDT 2009)

I love Dr Sims and all her staff! The nurses are totally awesome and the girls checking in and checking out are totally great! It is so nice,to walk in the door and have the receptionist say "hello, Mrs Russell' without having to look! I refer Divine Dermatology to everyone I know and would never think of going anywhere else!


Reply

Thank you so much for your kind comments

StarStarStarStarStar IT was a fantastic appointment and I would not go anywhere else for my dermatology needs. Dr —    (Patient since Tue Apr 05 00:00:00 MDT 2011)

IT was a fantastic appointment and I would not go anywhere else for my dermatology needs. Dr. Simms and the staff is awesome


StarStarStarStarStar Great staff and helped me get through procedure —    (Patient since Wed May 04 00:00:00 MDT 2011)

Great staff and helped me get through procedure


Reply

Thank You for your comments and we are here for you.

StarStarStarStarStar Great service  —    (Patient since Thu Jan 30 00:00:00 MST 2014)

Look forward to seeing results!


StarStarStarStarStar Great service  —    (Patient since Thu Jan 30 00:00:00 MST 2014)

Look forward to seeing results!


Reply

Thank You for Your comments and we are sure you will see great results as long as you are compliant.

StarStarStarStarStar 5/5 —    (Patient since Thu Jan 30 00:00:00 MST 2014)

I am a RN and it's been along time I ran into a doctor Who cares like Dr. She was conscious of copays And tried to make sure I left with every co-pay Coupon possible =100. 00. This doctor really cares!!! I never felt rushed or that she wasn't listening. She makes choices on medical concerns not the $ like most today. I will definitely go back to this DR She is a rare find


Reply

Thank You for your very kind comments. You are very observant to know that our focus is on helping the patient and not our profit. Sometimes that causes problems with the schedule but we believe in The Patient First.

StarStarStarStarStar The staff was so personable, and professional —    (Patient since Wed Jan 29 00:00:00 MST 2014)

The staff was so personable, and professional. I have already been in discussion for my family to make appointments to see Dr. Simms .


StarStarStarStarStar Respectful, kind and caring —    (Patient since Mon Aug 30 00:00:00 MDT 2010)

Respectful, kind and caring


Reply

Thank You For your comments, every patient is important to us and we strive to listen, diagnose and treat each person with skill, respect and compassion.

StarStarStarStarNo Star Follow up —    (Patient since Fri Dec 14 00:00:00 MST 2012)

Follow up after the medication after my prescriptions. The Dr. also burnt off 6 AK's but missed a spot on my thumb which she will have to address next time.


Reply

Thank You for your comments , please feel free to contact our office at 727.528.0321 for any medical discussion you may have. Hippa laws preclude such activities in a public format. We apologize that we are not able to address what you feel the doctor may have missed.

StarStarStarStarNo Star I had my appt. late morning and thought my prescription would be called in sooner —    (Patient since Wed Apr 14 00:00:00 MDT 2010)

I had my appt. late morning and thought my prescription would be called in sooner. I called my pharmacy very late afternoon, and it still wasn't called in. I didn't get the prescription until 7pm.


Reply

Thank you for your comments but please feel free to contact our office with such concerns that deserve immediate attention. We E-prescribe and generally ask patients to wait for the pharmacy to contact them. We apologize if this did not occur.

StarStarStarStarStar I will ALWAYS refer anyone I know to you. I love your entire staff! :-) —    (Patient since Thu Dec 17 00:00:00 MST 2009)

I will ALWAYS refer anyone I know to you. I love your entire staff! :-)


Reply

Thank You for your kind comments and we will continue to do our best.

StarStarStarStarStar very professional staff, clean waiting area and examining room. —    (Patient since Thu Jan 23 00:00:00 MST 2014)

very professional staff, clean waiting area and examining room.


Reply

Thank You for Your Comments

StarStarStarStarStar My visit was one of the most positive, comfortable doctor visits I can ever recall —    (Patient since Wed Jan 22 00:00:00 MST 2014)

My visit was one of the most positive, comfortable doctor visits I can ever recall. Everyone was so warm and positive, and totally understood my anxiety! I can't thank you enough!!


Reply

Thank You for your comments , we appreciate the opportunity to provide Medical Skin Care for you.

StarStarStarStarStar I very much enjoyed my visit. Everyone was friendly and very informative. —    (Patient since Mon Jan 20 00:00:00 MST 2014)

I very much enjoyed my visit. Everyone was friendly and very informative.


Reply

Thank You for your comments.

StarStarStarStarStar I had to wait for my appt. but I understood there was a shortage so I didn't mind. —    (Patient since Wed Jan 30 00:00:00 MST 2013)

I had to wait for my appt. but I understood there was a shortage so I didn't mind.


StarStarStarStarStar I was treated very well by the doctor and all the staff. I  —    (Patient since Tue Jan 07 00:00:00 MST 2014)

I was treated very well by the doctor and all the staff. I


Reply

Thank You for your comments

StarStarStarStarStar Great Dermatology Practice...Highly Recommend —    (Patient since Tue Nov 30 00:00:00 MST 2010)

I highly recommend Divine Dermatology. I've been a patient for several years and have always had a good experience with all of the staff.


Reply

Thank you for your kind comments

StarStarStarStarNo Star appointment survey —    (Patient since Tue Dec 24 00:00:00 MST 2013)

I like that she is trying to fix the problem and not just mask it like most doctors


Reply

Thank You For your Comments. We are fully committed to delivering the best in medical care and some times we may fall short but we will not deceive nor give up on our pursuit of excellence.

StarStarStarStarStar Everything and everyone...excellent —    (Patient since Thu Nov 07 00:00:00 MST 2013)

Everything and everyone...excellent


StarStarStarStarStar Dr. Robertson and entire staff were terrific! I cannot think of anything to add or change —    (Patient since Wed Dec 18 00:00:00 MST 2013)

Dr. Robertson and entire staff were terrific! I cannot think of anything to add or change. Thank you again!


StarStarStarStarStar wonderful staff- all courteous, so helpful and very informative.  —    (Patient since Mon Oct 28 00:00:00 MDT 2013)

wonderful staff- all courteous, so helpful and very informative.


StarStarStarStarNo Star There was a slight mix-up about what I was scheduled for, but it was resolved quickly —    (Patient since Tue Oct 29 00:00:00 MDT 2013)

There was a slight mix-up about what I was scheduled for, but it was resolved quickly. So far, I've only seen Ryan, but I've been very satisified, and the office staff and medical assistants are all extremely pleasant. I enjoy my visits.


Reply

Thank you for your comments and we apologize for the confusion and we look forward to seeing you soon.

StarNo StarNo StarNo StarNo Star will not recomment —    (Patient since Mon Dec 16 00:00:00 MST 2013)

I was checking out some spots on my back & chest. No paper vest/gown was issued. Male PA just asked me to lift my top to show him the spots. Made me uneasy & seemed very unprofessional. The + 1 hour wait time was also very frustrating.


Reply

Thank You for your comments and we are not quite sure why this was handled in this manner but we will investigate and we apologize for your wait and experience. AW

StarStarStarStarStar No changes. Felt very comfortable with the staff. Already referred someone to the office —    (Patient since Thu Dec 12 00:00:00 MST 2013)

No changes. Felt very comfortable with the staff. Already referred someone to the office. Very professional office. Very impressed.


Reply

Thank You for your kind comments and for the referral, we look forward to providing the very best in medical skin, hair and nail care for you and all of our patients.

StarStarStarStarStar I loved everything, Dr Sims rocks!!!  —    (Patient since Thu Dec 12 00:00:00 MST 2013)

I loved everything, Dr Sims rocks!!!


Reply

Thank You for Your Kind Comments and we Love You Also...

StarStarStarStarStar Service was friendly and professional. —    (Patient since Wed Jun 08 00:00:00 MDT 2011)

Service was friendly and professional.


Reply

Thank You For Your coments....

StarStarStarStarStar Professional & Pleasant —    (Patient since Wed Dec 11 00:00:00 MST 2013)

Professional & knowledgeable about your skin!


Reply

Thank You for your comments...

StarStarStarStarStar First visit to Divine Dermatology —    (Patient since Wed Dec 11 00:00:00 MST 2013)

Everyone in the office were friendly and helpful. The Doctor was very warm and caring. She spent a lot of time with us. We are excited that we found a new Dermatologist.


StarStarStarStarStar I love Dr. Simms and the entire staff. They always make me feel like family when I'm there —    (Patient since Thu Jan 28 00:00:00 MST 2010)

I love Dr. Simms and the entire staff. They always make me feel like family when I'm there. I highly recommend them.


StarStarStarStarStar This is the most pleasant doctor's office. Everyone is cordial and professional —    (Patient since Tue Oct 29 00:00:00 MDT 2013)

This is the most pleasant doctor's office. Everyone is cordial and professional. I get the feeling that I am very welcome and that they care about my medical treatment.


StarStarStarStarStar I'm a newer patient and I have referred friends  —    (Patient since Thu Aug 29 00:00:00 MDT 2013)

I'm a newer patient and I have referred friends


StarStarStarStarStar It was a pleasure to visit the office —    (Patient since Wed Dec 04 00:00:00 MST 2013)

It was a pleasure to visit the office. Bridget was a pleasure to talk to and she made me feel comfortable. Dr. Carol was awesome and made sure I understand what was going on. I look forward to my next visit.


Reply

Thank you for your comments and we look forward to seeing you at your next appointment.

StarStarStarStarStar Thorough examination —    (Patient since Wed Dec 04 00:00:00 MST 2013)

I went in just to get a general checkup as I am in my 50s now and spent many hours out in the Florida sun. I felt this was a more thorough exam than I received from previous dermatologist doctors and felt my time and money were well spent.


Reply

Thank you for your comments and we strive to do our very best for every Patient we encounter.

StarStarStarStarStar Extremely friendly staff. The nurse was exceptional.  —    (Patient since Tue Dec 03 00:00:00 MST 2013)

Extremely friendly staff. The nurse was exceptional.


Reply

Thank You for Your Kind Comments

StarStarStarStarStar Divine Dermatology are always very professional and very helpful and I have always been completely... —    (Patient since Wed Feb 08 00:00:00 MST 2012)

Divine Dermatology are always very professional and very helpful and I have always been completely satisfied with their service.


StarStarStarStarStar Everyone is so friendly and caring. I will be asking about more cosmetic services on my next visit. —    (Patient since Thu Dec 03 00:00:00 MST 2009)

Everyone is so friendly and caring. I will be asking about more cosmetic services on my next visit.


Reply

We thank you for your comments and look forward to your next visit.

StarStarStarStarStar Very pleased —    (Patient since Thu Nov 21 00:00:00 MST 2013)

Very pleased with this office so far.


Reply

Thank you for your comments

StarStarStarStarStar Best Derm Ever —    (Patient since Wed Feb 27 00:00:00 MST 2013)

knowledgeable, kind and helpful.


Reply

Thank you for your comments

StarStarNo StarNo StarNo Star THE MALE NURSE PRACTITIONER SAW ME FIRST AND SAID NOTHING I CAN DO AND TAKE RF 80 MEDS —    (Patient since Thu Sep 20 00:00:00 MDT 2012)

THE MALE NURSE PRACTITIONER SAW ME FIRST AND SAID NOTHING I CAN DO AND TAKE RF 80 MEDS. FOR IT IS A SIDE AFFECT MED TO GROW HAIR AND ORIGINALLY FOR PROSTATE HEALING. NOT HAPPY. (A FEMALE) BE ABLE TO TELL A PERSON THE COST FOR NO INSURANCE OR UN PAID DEDUCTIBLE. NOT I DO NOT KNOW. PEOPLE WANT TO PAY NOT AT WHAT EVER IS THE HIRER PRICE IS.


Reply

Thank You for your comments, We attempted to explain to you that doctors that take insurance are under insurance company obligation to accept your insurance and to figure out what the insurance rate is for a visit not yet complete and decide if it would be cheaper for you or any other patient to pay cash or use their insurance is considered as FRAUD. We are not interested in breaking any laws we are sorry that you some how feel differently.

StarStarStarStarStar I wouldn't change anything —    (Patient since Tue Nov 26 00:00:00 MST 2013)

I wouldn't change anything. The service was great and the doctors and nurses made me feel very comfortable :)


StarStarStarStarStar Everyone was very nice, from the girl setting the appointment, very pleasant, to the receptionists... —    (Patient since Thu Oct 22 00:00:00 MDT 2009)

Everyone was very nice, from the girl setting the appointment, very pleasant, to the receptionists when arriving very sweet, the nurse was very pleasant, and of course Dr. is awesome, very clear as to what she's doing and never felt rushed


StarStarStarStarNo Star I had a 3PM appointment and did not see the Dr. until after 4PM —    (Patient since Mon Nov 25 00:00:00 MST 2013)

I had a 3PM appointment and did not see the Dr. until after 4PM. I was getting ready to leave and reschedule when the Dr. was finally able to see me. I realize things happen but someone could have come and told me there was a problem and that was the reason for the delay.


Reply

Thank you for your comments and we apologize for your wait as well as the fact that no one informed you that the doctor was delayed and running behind. We hope the standard of medical care that you received was sufficient to make up for the time invested.

StarStarStarStarNo Star Good Doctor —    (Patient since Tue Nov 12 00:00:00 MST 2013)

Great Doctor, busy practice. Would have liked more time, but will return for follow-up.


Reply

Thank You for Your Comments

StarStarStarStarStar Already told my primary care doc about your great practice and I think she will be referring... —    (Patient since Tue Nov 12 00:00:00 MST 2013)

Already told my primary care doc about your great practice and I think she will be referring patients to you to see for herself if she wants to refer more.


StarStarStarStarNo Star Doctor's Visit —    (Patient since Wed Nov 30 00:00:00 MST 2011)

The only aspect of the visit which was unsatisfactory was the wait which extended to approximately one hour past the scheduled time.


Reply

We apologize for your wait and will do better

StarStarStarStarNo Star The waiting room was too cold but I made Dr. Sims and the staff aware of this —    (Patient since Mon Nov 11 00:00:00 MST 2013)

The waiting room was too cold but I made Dr. Sims and the staff aware of this. I was impressed with the facility, staff and the doctor's bedside manner.


StarStarStarStarStar from the moment i arrived until i left, i felt i was in good hands —    (Patient since Thu Nov 07 00:00:00 MST 2013)

from the moment i arrived until i left, i felt i was in good hands


Reply

Thank You and we will continue to strive for Medical / Patient Care Excellence

StarStarStarStarStar Service —    (Patient since Wed Jun 08 00:00:00 MDT 2011)

The service and staff was great!!


Reply

Thank You for Your Comments

StarStarStarStarStar Everyone on staff is always very pleasant...Questions are answered —    (Patient since Thu Aug 22 00:00:00 MDT 2013)

Everyone on staff is always very pleasant...Questions are answered. I like the relaxed, comfortable atmosphere. Barbara Elson


StarStarStarStarNo Star First time visit —    (Patient since Mon Nov 04 00:00:00 MST 2013)

Great office, everyone there was very nice and super friendly.


Reply

Thank You for your comments. We appreciate you taking the time to comment

StarStarStarStarStar Excellent Staff —    (Patient since Tue Oct 29 00:00:00 MDT 2013)

I loved this office. Everyone was kind and courteous and I felt comfortable asking questions.


Reply

Thank You For your Comments

StarStarStarStarStar I was very pleased, overall. Everyone was courteous and professional. —    (Patient since Tue Oct 29 00:00:00 MDT 2013)

I was very pleased, overall. Everyone was courteous and professional.


Reply

Thank You for your comments.

StarStarStarStarStar Divine Dermatology: First Rate —    (Patient since Tue Jul 02 00:00:00 MDT 2013)

My visit was exceptional and rewarding. As usual I received personalized care and attentive treatment. I am grateful to have had the opportunity to receive the splendid services provided by Doc Sims and her assiduous staff.


StarStarNo StarNo StarNo Star The tinted sun factor lotion I purchased dried my skin out quiet badly after using it twice - have... —    (Patient since Tue Oct 22 00:00:00 MDT 2013)

The tinted sun factor lotion I purchased dried my skin out quiet badly after using it twice - have had to stop using it. The Taclonex costs over $600 and my co-pay would be $300. We talked about finding a more reasonably priced solution for my scalp - I don't think that is it.


Reply

Thank You for your comments. We are sorry that you have had this experience with The Product and we forwarded your comments on to the manufacturer as we have not heard of any similar reactions. We think that we gave you a discount card for the Talconex that should have lowered your Co-Pay drastically below $300.00, possibly zero dollars. However the discount cards require some activation before you present it at the pharmacy. We apologize for your inconvenience and invite you to call: 1-888-203-1104 to discuss the Talconex card discount with The Talconex folks that will help you obtain this solution. Feel free to contact us directly also.

StarStarStarStarStar Excellent —    (Patient since Wed Oct 23 00:00:00 MDT 2013)

Calming, relaxing environment with friendly faces.


StarStarStarStarNo Star I was so pleased that the do for took off her white coat to make my 18 month old daughter feel... —    (Patient since Thu Oct 10 00:00:00 MDT 2013)

I was so pleased that the do for took off her white coat to make my 18 month old daughter feel more comfortable. She had just recently had to biosipy off her head and is a little scared. She made me and my mother in law feel more comfortable. My daughter got the attention she needed and she explained what we thought the condition was and how we can correct it. It has been a week to a week and a 1/2 and my daughter condition was looking like we solved the problem with out steroid cream. She took a more all natural approach. My daughter has been fighting her skin problems for 6 months and 8 different ointments. It has now in the last day or two started to come back. I know I can trust her to help me find another solution to this on going problem.


Reply

Thank you for your comments. We strive to provide highly skilled and kind medical care and are appreciative of you choosing Divine Dermatology. We will keep working for the solution you and your daughter can be comfortable with.

StarStarStarStarStar  —    (Patient since Mon Apr 18 00:00:00 MDT 2011)

Very helpful staff and explained everything completely.


StarStarNo StarNo StarNo Star I went to visit a doctor but was seen by an assistant. —    (Patient since Thu Oct 17 00:00:00 MDT 2013)

I went to visit a doctor but was seen by an assistant.


Reply

Thank You for your comments, We apologize that the P.A. finished your visit for the doctor, who was detained in the next room in an emergency surgery. Usually we ask patients if they mind if the Physician Assistant provides their care. The doctor trains other Physicians and physician Assistants and apologizes that she was not at your complete disposal.

StarStarStarStarStar Ryan was great again, please keep him, hope this takes care of my problem, thanks doctor —    (Patient since Wed Mar 20 00:00:00 MDT 2013)

Ryan was great again, please keep him, hope this takes care of my problem, thanks doctor


Reply

Thanks for your comments and words of encouragement. We hope that we have found a good solution for you and we think Ryan is great too.

StarStarStarStarStar Dr Offered Compassion, Hope and Encouragement —    (Patient since Wed Oct 09 00:00:00 MDT 2013)

I am encouraged because of my interaction with the Dr. She is so warm, knowledgeable and can relate to my struggle emotionally with hair loss. She has a sincere bedside manner. Have already been making recommendations. Wish I'd found her sooner.


StarStarStarNo StarNo Star Took longer than usual for the doctor to come into the exam room almost 30 minutes, I guess she... —    (Patient since Wed Sep 04 00:00:00 MDT 2013)

Took longer than usual for the doctor to come into the exam room almost 30 minutes, I guess she was real busy that day.


StarStarStarStarStar Monday visit —    (Patient since Mon Mar 18 00:00:00 MDT 2013)

I was in and out within 30 minutes. Great!


Reply

Thank you for your comments and I am glad we were able to achieve such quick service.

StarStarStarStarNo Star My only concern ever is the amount of time spent waiting between placement in the exam room and... —    (Patient since Tue Jun 21 00:00:00 MDT 2011)

My only concern ever is the amount of time spent waiting between placement in the exam room and when the doctor arrives. It would be nice to have more reading material or information available for this 30+ minute period. Overall, I am very happy with service in your office and the range of products and services available.


Reply

Thank You for your comments. We will be happy to provide more reading material at any time requested. We apologize for the wait and will continue to make each visit as short as possible.

StarStarStarNo StarNo Star Good staff, below avg wait times to be seen —    (Patient since Tue Nov 29 00:00:00 MST 2011)

Just about every visit (either myself, wife, or son) the wait time is way too long. I have waited 30 minutes past appointment times before. This time it was 20 minutes. My wife no longer goes to you because of this. When we leave work, it is vital to keep appointment times (on your end and ours). I can't keep coming if times do not get better.


Reply

Thank You for your comments and we apologize for your "long Wait Times" of 20-30 minutes. We give each patient as much time as we can including you, your son and your wife. Giving of time can lead to an emergency surgery of sorts and this will create a delay in seeing some patients in a more timely nature. We try our best to do our very best and if the occasional wait is too much for you all, then we will have to accept your decision to seek medical skin care elsewhere. It is our goal to provide skilled ,kind, compassionate medical care that saves lives and while we may want to provide the best care for every patient , we realize that it takes a lot of time to do that. We wish you all the absolute best and are happy to forward any medical information to the provider of choice. We thank you for sharing your discontent with the wait times. We will continue to try and do better.

StarStarStarStarStar No problems with visit. Very nice and professional staff. Would recommend to everyone. —    (Patient since Thu Sep 19 00:00:00 MDT 2013)

No problems with visit. Dr Sims is great and has a very nice and professional staff. Would recommend to everyone.


Reply

Thank you for your kind comments...We will pass them on to all of our team.

StarStarStarStarNo Star Had a reaction to Band-Aids and paper tape —    (Patient since Thu Aug 01 00:00:00 MDT 2013)

Had a reaction to Band-Aids and paper tape. Requested that Skin Prep be used before applying tape--none available. Cannot believe that a dermatologist office did not have Skin barrier protection on hand!


Reply

Thank You for your comments and we regret that you had a reaction to the Band-Aid and Paper Tape. We do carry skin barrier protection and are baffled as to why some one stated differently. We encourage you and any of our patients to call or come in if you have concerns, reactions or uncertainties that we can address them . We have conducted a staff training to remind all staff where different products are located in each exam room as well as the need to ask the Doctor if they are unsure. Thank you again for your comments and please feel free to call at any time to address this and any issue.

StarStarStarStarStar I have, and continue to refer friends to Dr. Sims —    (Patient since Thu Aug 26 00:00:00 MDT 2010)

I have, and continue to refer friends to Dr. Sims. There is usually a wait, but now that I know that, I allow for it.


StarStarStarStarStar Very friendly office staff! Great service! —    (Patient since Wed Jan 12 00:00:00 MST 2011)

Very friendly office staff! Great service!


Reply

Thank you, customer service is our number one priority to our patients.

StarStarStarStarStar I am very happy with Divine Dermatology.. —    (Patient since Mon Jan 23 00:00:00 MST 2012)

I am very happy with Divine Dermatology...everything from the very nice, clean, pleasant atmosphere (waiting room and exam rooms) to the excellent service is appreciated. I was greeted very nicely, then my wait time until I was taken into the exam room was very short. Bridget was exceptionally pleasant and friendly, as always. Ryan did an excellent job of making me feel comfortable and it also appears, so far, that he did a very, very good job on my procedure, as the sutures are healing well. In addition, it was virtually painless, which was a pleasant surprise. I never had any redness, swelling or irritation. I was also pleased with the fact that Dr. Sims always takes the time to "check in" just to ensure that everything is going well. All of this is much appreciated.


Reply

Thank you for the kind words, and we are glad that you had a great experience with us. We strive to provide the most professional and compassionate medical care to our patients and we are glad that you were able to experience our company philosophy in action firsthand.

StarStarStarStarNo Star  —    (Patient since Mon Sep 09 00:00:00 MDT 2013)

I liked the skill and handling of the needle by the Dr. I do not like needles and she was almost painless in her use of it.


StarStarStarStarStar Continue to give the excellent services you provide to us. —    (Patient since Wed Sep 30 00:00:00 MDT 2009)

Continue to give the excellent services you provide to us.


Reply

We will strive to keep doing that, thank you so much!

StarStarStarStarStar Wonderful service, great staff, it was actually a great experience —    (Patient since Wed Sep 04 00:00:00 MDT 2013)

Wonderful service, great staff, it was actually a great experience. Thank you very much for making me feel at ease, kind wonderful people.


Reply

Thanks for the great comments. We're glad that you had such a good experience with us.

StarStarStarStarStar All of u r amazing. Esp Dr Sims. Thanku for caring so much and keep up the awesome work. :-) —    (Patient since Mon Aug 30 00:00:00 MDT 2010)

All of u r amazing. Esp Dr Sims. Thanku for caring so much and keep up the awesome work. :-)


Reply

Thank You for your wonderful review, we appreciate your comments and will continue to strive for excellence in medical skincare and customer service.

StarStarStarStarStar New patient just relocated to st pete  —    (Patient since Thu Aug 29 00:00:00 MDT 2013)

New patient just relocated to st pete . Really like Sims , I felt comfortable with her and her assistant and felt I was given a very through examination


Reply

Thank You for your kind review , we will continue to strive to deliver the best medical skin care and customer service.

StarStarStarStarStar Dr —    (Patient since Thu Oct 08 00:00:00 MDT 2009)

Dr. Sims-Robertson is very thorough and great at explaining what is going on and what needs to be done. And had different options for me to try.


Reply

Thank you for your comments, we do our best to provide the best in medical skin care and customer service.

StarStarStarStarStar Really like this place and will travel from Tarpon Springs for next visit of course —    (Patient since Wed Mar 20 00:00:00 MDT 2013)

Really like this place and will travel from Tarpon Springs for next visit of course


Reply

Thank You for your kind review, We do our best to offer the best in medical skin care and customer service.

StarStarStarStarNo Star Kathleen said she would call but never did. —    (Patient since Tue Sep 06 00:00:00 MDT 2011)

Kathleen said she would call but never did.


Reply

Thanks for your comments. We apologize that the Esthetician did not call you. We were unaware that she stated that but you may feel free to call her Monday-Thursday from 9am-5pm at this office.

StarStarStarStarStar Your new office is lovely! —    (Patient since Thu Aug 15 00:00:00 MDT 2013)

Your new office is lovely !


Reply

Thank You for your kind comments, we appreciate it. You have too are lovely and marvelous.

StarStarStarStarStar I'm very glad I came in and am having success already with my persciption. Will see you soon. —    (Patient since Thu Aug 22 00:00:00 MDT 2013)

I'm very glad I came in and am having success already with my persciption. Will see you soon.


Reply

Thank you for your comments. We are happy to hear of the success you are having. We look forward to following up with you.

StarStarStarStarNo Star Everything was excellent except for the wait time —    (Patient since Mon Aug 26 00:00:00 MDT 2013)

Everything was excellent except for the wait time. No one every told me I would have to wait and/or the reason for the delay. Very friendly staff, explained everything well.


Reply

Thank you for your comments and we apologize for your wait. We strive to deliver the very best medical care to each and every patient and occasionally that causes the doctor to get behind in the schedule. We value your time and appreciate you as a patient and will continue to improve on how to handle the situation when we fall behind on the scheduled appointments.

StarStarStarStarStar Very impressed - personnel outstanding  —    (Patient since Thu Nov 18 00:00:00 MST 2010)

Very impressed - personnel outstanding


Reply

Thank you for your kind comments. We will keep striving to provide the best medical care experience that we can.

StarStarStarStarStar Feel like skin condition is not improving as expected. —    (Patient since Mon Jun 25 00:00:00 MDT 2012)

Feel like skin condition is not improving as expected.


StarStarStarStarStar You guys are awesome! From the time I step in the building until I leave service is nothing short... —    (Patient since Wed Jan 30 00:00:00 MST 2013)

You guys are awesome! From the time I step in the building until I leave service is nothing short of excellent.


Reply

We're glad that you had such a positive experience with us! Thanks for the kind words.

StarStarStarStarStar Doctor is great. Office staff are friendly.  —    (Patient since Wed Aug 07 00:00:00 MDT 2013)

Doctor is great. Office staff are friendly.


Reply

Thank you for the wonderful comments.

StarStarStarStarStar Visit went very smoothly and I was very happy with the experience. Thank you. —    (Patient since Tue Apr 30 00:00:00 MDT 2013)

Visit went very smoothly and I was very happy with the experience. Thank you.


Reply

Thank You for your comments

StarStarStarStarNo Star Explain the possible causes of my acne and inquire about habits.  —    (Patient since Thu Apr 11 00:00:00 MDT 2013)

Explain the possible causes of my acne and inquire about habits.


Reply

Thank you for your comments and we thought that we had covered that topic with you , but will be delighted to address this subject with you as soon as possible.

StarStarStarStarStar 1st Glycolic Peel and Microdermabrasion —    (Patient since Mon Jun 03 00:00:00 MDT 2013)

Watched a youtube video so I knew a little bit about what was going to happen. However for me it didn't hurt, except for a couple of initial stinging seconds when first applied. After that it was fine. So don't be afraid like I was at first. The staff here is top notch, kind and very well trained in their medical field of treatment.


Reply

Thank you for your comments and we can't wait to see the results .

StarStarStarStarStar Love the colors and the peacefulness of the new office. It is grand. —    (Patient since Sat Sep 18 00:00:00 MDT 2010)

Love the colors and the peacefulness of the new office. It is grand.


Reply

Thank you for your comments and we look forward to your delightful presence.

StarStarStarStarStar Great Dermatologist —    (Patient since Wed Jul 17 00:00:00 MDT 2013)

Divine Dermatology is the best!


Reply

Thank You so Much for your kind comments.

StarStarStarStarStar Divine Dermatology —    (Patient since Thu Jul 18 00:00:00 MDT 2013)

The best office I have ever dealt with! So compassionate! And it feels like you are just hanging out with family! A family that understands the business of Dermatology!


Reply

Thank you for the kind words. We are happy to hear that we are considered as a part of your family!

StarStarStarNo StarNo Star I thought I'd be seeing my regular doctor during my visit, but instead I got an assistant —    (Patient since Mon Apr 22 00:00:00 MDT 2013)

I thought I'd be seeing my regular doctor during my visit, but instead I got an assistant. This person was courteous, but just unexpected.


Reply

Thank you for your comments , If you would like to see Dr. Sims anytime or all of the time -feel free to let the reception area or Medical Assistant know either when scheduling or anytime.

StarStarStarStarStar I always feel special and well cared for whenever I come into the office  —    (Patient since Thu Jul 16 00:00:00 MDT 2009)

I always feel special and well cared for whenever I come into the office


Reply

Thank you for your kind comments, You are very special to us and we are here just for you.

StarStarStarStarStar Patricia Kent —    (Patient since Mon Jul 15 00:00:00 MDT 2013)

Very professional staff, and thorough visit.


Reply

Thank you for your comments, we will continue to provide the best in medical skin, hair and nail services delivered with great customer service

StarStarStarStarStar Always a pleasure, great staff. —    (Patient since Tue Apr 23 00:00:00 MDT 2013)

Always a pleasure, great staff.


Reply

Thank you so much.

StarStarStarStarStar The entire office was exceptionally welcoming and friendly —    (Patient since Wed Jul 10 00:00:00 MDT 2013)

The entire office was exceptionally welcoming and friendly. Both the staff and the doctor made me feel valued as both a patient and an individual. It was my first visit but won't be my last!


Reply

Thank you for the kind words. We look forward to seeing you again.

StarStarStarStarStar patient —    (Patient since Thu Oct 08 00:00:00 MDT 2009)

Great place since I have such great skin. Charlotte cannon


StarStarStarStarStar Very friendly and outgoing staff —    (Patient since Mon Aug 09 00:00:00 MDT 2010)

Very friendly and outgoing staff. Love the professionalism and willingness to make sure the patients' needs are met


StarStarStarStarStar Every staff member I came in contact with was very kind to me. —    (Patient since Tue Jul 02 00:00:00 MDT 2013)

Every staff member I came into contact with was very kind to me. Dr. Sims knew exactly what the problem was and the medicine she prescribed has almost already cleared up the infection.


StarStarStarStarStar It was a great first visit. —    (Patient since Mon Jul 01 00:00:00 MDT 2013)

It was a great first visit.


StarStarStarStarNo Star Dr. Sims  —    (Patient since Tue Apr 30 00:00:00 MDT 2013)

Everyone was very friendly and Dr. Sims was efficient and professional, but also very friendly. I had a great visit!


Reply

We are glad to hear that you had a great visit! Thank you!

StarStarStarNo StarNo Star I love Dr Sims but having to wait over an hour to see her is too long. My appt was at 3:15pm —    (Patient since Sat Oct 17 00:00:00 MDT 2009)

I love Dr Sims but having to wait over an hour to see her is too long. My appt was at 3:15pm. I arrived at 3:15, did not see anyone until 4pm. I specifically made it clear when I made my appt that I only wanted to be seen by Dr Sims. Not sure why the assistant came in to see me but I informed him that I wanted to see the dr. I finally saw dr sims around 4:50 and didn't leave the office until 5:15. A 2 hour dr's visit is very time consuming. This is my only hang up in referring people to your practice.


Reply

Thank you for your comments, As you may know Dr. Sims is a surgeon and sometimes she lags in her schedule as a result. We sent the P.A. in to see you early on as we knew the doctor was being detained,but you told him that you wanted to wait for Dr. Sims. At that point we had the Medical Assistants try to determine if you wanted to reschedule or change your mind to see the P.A. and we were told that you did not. We appreciate your comments and apologize for your wait.

StarStarStarStarStar PA Ryan was very helpfull he answer my concerns —    (Patient since Mon Jun 24 00:00:00 MDT 2013)

PA Ryan was very helpfull he answer my concerns


Reply

We are delighted that your concerns were answered and that you are satisfied with your appointment. Thank you.

StarStarStarStarStar Great job —    (Patient since Thu Feb 28 00:00:00 MST 2013)

As always everything was great


Reply

Thank you we appreciate you and your comments.

StarStarStarStarStar Very Pleased! —    (Patient since Wed Jun 12 00:00:00 MDT 2013)

I was very pleased with my appointment and will refer family members to my doctor.


Reply

Thank you so much. We are glad that your appointment went well.

StarStarStarStarStar I appreciate the time Kathleen took to make this a great experience. —    (Patient since Wed Jun 12 00:00:00 MDT 2013)

I appreciate the time Kathleen took to make this a great experience.


Reply

Thank You, Kathleen is a fabulous asthetician. We appreciate her and you.

StarStarStarStarStar Everyone was very professional and pleasant. Dr Sims is a sweetheart! Very knowledgeable as well —    (Patient since Wed Jun 12 00:00:00 MDT 2013)

Everyone was very professional and pleasant. Dr Sims is a sweetheart! Very knowledgeable as well. Christina got me a blanket when I told her I was cold natured. Very pleased with your office :)


Reply

Thank you so much. We value patient care and professionalism in our office and we are glad that you are able to experience that firsthand.

StarNo StarNo StarNo StarNo Star feedback —    (Patient since Tue Jun 11 00:00:00 MDT 2013)

waited too long lots of laughing going on I waited over hour and a half to be seen


Reply

Thank you for your comments, We apologize for your extensive wait to be seen. We admit to usually a bunch of laughter in our office as we and most of our patients are very jubilant and express that with a lot of laughter.

StarStarStarStarStar Divine Dermatology —    (Patient since Thu Nov 03 00:00:00 MDT 2011)

Friendly, competent care!


Reply

Thank you for your comments and we appreciate you.

StarStarStarStarStar Everyone was very gracious —    (Patient since Mon Jun 10 00:00:00 MDT 2013)

Everyone was very gracious. I made an appointment for my husband and look forward to my next visit.


Reply

Thanks. We look forward to seeing you back.

Would of been EXCELLENT .....but I had work that had to be done. All went very very well —    (Patient since Wed Aug 18 00:00:00 MDT 2010)

Would of been EXCELLENT .....but I had work that had to be done. All went very very well. I have told many friends to call for check up. Great visit. Thank you so much, barb w.


Reply

Thank you for the kind words. We are glad that your appointment went well.

StarStarStarStarStar very please, If I think of any changes. I will address all if any.  —    (Patient since Wed Apr 10 00:00:00 MDT 2013)

very please, If I think of any changes. I will address all if any.


Reply

Thank you. Please do let us know if you have any comments or concerns about your visit with us.

StarStarStarStarStar Very pleased with my visit. All of the staff were very professional and courteous. Ernie Love —    (Patient since Thu Jun 06 00:00:00 MDT 2013)

Very pleased with my visit. All of the staff were very professional and courteous. Ernie Love


Reply

We value courtesy and professionalism when it comes conducting our business and we thank you for noticing.

StarStarStarStarStar Doctor Sims is the most caring doctor and she went above and beyond for me ..THANK YOU !! —    (Patient since Tue Apr 23 00:00:00 MDT 2013)

Doctor Sims is the most caring doctor and she went above and beyond for me ..THANK YOU !!


StarStarStarStarNo Star comfortable —    (Patient since Mon Jun 03 00:00:00 MDT 2013)

I was comfortable and did not feel rushed for my first visit.


StarStarStarStarStar Fantastic First Appointment —    (Patient since Mon Jun 03 00:00:00 MDT 2013)

First time to go to Devine Dermatology, and I was very please with the kindness and professionalism.


StarStarStarStarNo Star 1 —    (Patient since Mon Aug 09 00:00:00 MDT 2010)

1. The young lady that put the chemical on my face had some difficulty with the application and some of it went into my eye. She was apologetic and kept giving me wet guaze to help clean out my eye....I am ok but perhaps it would be easier if I were lying down, then it wouldn't be as drippy. Also, you should have opthalmic saline there and perhaps an eye cup so you could wash out the eyes if that were to happen again. 2. I was given a brochure to read before and after the procedure. It stated that the acid solution was to be washed off before the blue light. My wasn't til all was done. Just wondered why it was different. 3. Once under the light, no one came to check on things til it was over; maybe someone could come in about half way through to check and then just let the client know how much time is left. 4. Even though through insurance, clients should know how much the procedure will be in the event it falls under the deductible. cost should be discussed when appt made.


Reply

Thank you for your comments, especially regarding the importance of having a protocol for eye splashes. We do indeed have eye cups and rinses, and we will have an update on usage at our staff meeting this coming Monday. As far as the protocol for the blue light treatment, the manufacturer is obligated to print the one related to the original FDA guidelines and this is what you will see in any printed format. However, all physicians who use the product (Dr. Sims included) have their own protocol for short term incubation which does not include washing/rinsing the area until after the blue light treatment. This practice is based on extensive research in medical journals and continuing medical inservices. It is also done with the blessing of the manufacturer. The long term incubation treatment involves leaving on the product for 14 to 18 hours, and then washing before exposure to the blue light. I hope this answers your questions and that you will be satisfied with your treatment.

StarStarStarStarStar Always a pleasure knowing my skin problems are being solved. —    (Patient since Tue Apr 23 00:00:00 MDT 2013)

Always a pleasure knowing my skin problems are being solved.


StarStarStarStarStar Very pleased...and have recommended you to my wife also. Thank you.. —    (Patient since Tue May 28 00:00:00 MDT 2013)

Very pleased...and have recommended you to my wife also. Thank you...looking forward to my next visit.


Reply

Thank you for the kind words and for the recommendation. We look forward to seeing you back!

StarStarStarNo StarNo Star they were behind because they were short handed that day —    (Patient since Thu May 09 00:00:00 MDT 2013)

they were behind because they were short handed that day.i did have more questions so i feel i was kind of rushed.


Reply

Thank you for your comments and we apologize that you felt rushed.

StarStarStarStarStar Facial infor in the lobby might be helpful —    (Patient since Tue Jan 08 00:00:00 MST 2013)

Facial infor in the lobby might be helpful


Reply

We thank you for your comments but as we have much information in our lobby we are not quite sure if you are talking about facial exfoliation, fillers , Botox or other services for the face. However we appreciate your comments and would be happy to direct you to those items.

StarStarStarStarStar Very friendly atmosphere, comfortable surroundings. —    (Patient since Tue Nov 17 00:00:00 MST 2009)

Very friendly atmosphere, comfortable surroundings.


Reply

Thank you for your comments

StarStarStarStarNo Star The only reason I answered #2 the way I did is because I am waiting on results from a biospy.  —    (Patient since Mon Dec 19 00:00:00 MST 2011)

The only reason I answered #2 the way I did is because I am waiting on results from a biospy.


Reply

Thank you for your comments,Biopsy results are discussed on the follow up visit unless it is something that requires immediate notification and further removal. If you were told that you would be called once the biopsy results were received ,it usually takes fom 48 hours to 2 weeks.

StarStarStarStarStar Best Dr's office I've been to in FL hands down!! —    (Patient since Wed May 15 00:00:00 MDT 2013)

Best Dr's office I've been to in FL hands down!!


Reply

Thank you so much for your kind comments, May we continue to meet or beat your expectations.

StarStarStarStarStar 5 star —    (Patient since Tue May 14 00:00:00 MDT 2013)

it was a great experienceand I look forward to future visits


StarStarStarStarStar I didn't catch the name of the woman who takes my blood pressure and finished covering my wound,... —    (Patient since Thu Oct 08 00:00:00 MDT 2009)

I didn't catch the name of the woman who takes my blood pressure and finished covering my wound, but she is always a pleasure.


Reply

Thanks for your comments, the woman was either Dr. Sims, Bridget , Mary or Christina.

StarStarStarStarNo Star patient —    (Patient since Wed May 08 00:00:00 MDT 2013)

It was my first visit, but i did leave with a better understanding of my skin.


Reply

Thanks for your comments and we look forward to your next visit.

StarStarStarStarStar I'm Pleased —    (Patient since Tue May 07 00:00:00 MDT 2013)

I like the Doctor very much. I was pleased to find the whole office team personable and professional.


Reply

Thank you for your comments

StarStarStarStarNo Star Dermatology appt —    (Patient since Tue Apr 30 00:00:00 MDT 2013)

Was very pleased with my visit. Thank you


Reply

Thank you for your comments, we look forward to seeing you soon.

StarStarStarStarStar Divine Dermatology is the only place I would trust with the container I walk around in! —    (Patient since Wed Mar 23 00:00:00 MDT 2011)

I have had arguments with friends about who is the best Dermatologist in Tampa Bay, it is usually resolved when we both realize we are talking about Dr. Sims-Robertson! (honestly, this has happened more than once) Ryan (I failed to get his last name) the PA, was fabulous! He was professional, courteous, explained everything he was doing, went over my entire chart with me and had the most charming bedside manner and was so enthusiastic about his education and vocation. I extoll the virtues of DD to all my friends, I could not be happier. DD is the only facility that I would trust with the largest and most sensitive organ on my body. The shell I by needs must carry myself in! All of the staff are friendly, knowledgeable, funny, fabulous and courteous.


Reply

Thank you so much for your kind comments , we greatly appreciate the opportunity to provide medical care .

StarStarStarStarStar Very pleased with my first visit —    (Patient since Tue Apr 23 00:00:00 MDT 2013)

Very pleased with my first visit. I am looking forward to my next visit, where more of my skin problems can be solved.


Reply

Thank you for your comments and we look forward to seeing you again for more solution

StarStarStarNo StarNo Star I made an appointment with Doctor Sims, and never got to see her —    (Patient since Tue Apr 23 00:00:00 MDT 2013)

I made an appointment with Doctor Sims, and never got to see her. I had the problem when I was a patient before with the Divine Dermatology . I am still waiting for my script from the Quality Prescriptions. The Assistant was good but I preferred to see Dr. Sims. Susie Salmon


Reply

We are so sorry that we were not aware that you requested to see Dr. Sims., We will follow up with Quality Pharmacy and see why you do not have your prescriptions, however if there is another pharmacy that you would prefer we use for you, just let us know. Thanks so much for your comments.

StarStarStarStarNo Star I didn't like that I had to wait 30+ minutes after my scheduled appt. time to be seen —    (Patient since Mon Apr 22 00:00:00 MDT 2013)

I didn't like that I had to wait 30+ minutes after my scheduled appt. time to be seen. The doctors were very friendly though, so I'd go back for them.


Reply

We thank you for your comments and apologize for your wait. This is a surgery office and sometimes the doctor gets behind , we try not to get behind but we devote ourselves to every patient and commit to do better.

StarStarStarStarStar Great visit —    (Patient since Mon Mar 18 00:00:00 MDT 2013)

Visit was pain free and surprisingly quick


Reply

Thank you for your comments and glad we were able to make your quick and pain free.

I hope Dr. Sims-Robertson is doing much better. I was toldshe had been in the hospital —    (Patient since Thu Jul 16 00:00:00 MDT 2009)

I hope Dr. Sims-Robertson is doing much better. I was told she had been in the hospital. Let her know Michel and I are thinking of her. Thank you.


Reply

We appreciate your kind comments and Dr. Sims-Robertson is doing a bit better. We will pass on your thoughtful comments to Dr. Sims.

StarStarStarStarStar I was very happy with my visit —    (Patient since Wed Dec 12 00:00:00 MST 2012)

I was very happy with my visit.DR Sims and her staff are the best.


Reply

Thank you for your kind comments and we will continue to try to be the best in kind , compassionate medical care.

StarStarStarStarNo Star Love your new office, but it was really hot in the waiting room.. —    (Patient since Mon Aug 09 00:00:00 MDT 2010)

Love your new office, but it was really hot in the waiting room..


Reply

Thank You for your comments. Feel free to let us know these sort o things while at the office so that we may adjust the A/C temperature or call the repair folks. Thanks for bringing it to our attention.

StarStarStarStarNo Star I found the experience to be as pleasant as couldbe expected . The Dr. and staff were wonderful . —    (Patient since Tue Mar 01 00:00:00 MST 2011)

I found the experience to be as pleasant as could be expected . The Dr. and staff were wonderful .


StarStarStarStarStar I am always so grateful for Dr —    (Patient since Tue Aug 30 00:00:00 MDT 2011)

I am always so grateful for Dr. Sims bause she has helped my hands so much and is always so nice and caring. Her staff is equally wonderful!


Reply

Thanks for your comments and we are here to help.

StarStarStarNo StarNo Star It would have been nice to meet the dermatologist alone rather than with another person present —    (Patient since Tue Apr 02 00:00:00 MDT 2013)

It would have been nice to meet the dermatologist alone rather than with another person present. Otherwise, great staff and friendly service.


Reply

Thank you for your comments...

StarStarStarNo StarNo Star It feels a little disconnected in the office —    (Patient since Mon Feb 11 00:00:00 MST 2013)

It feels a little disconnected in the office. The drs don't seem to remember me from visit to visit even though I've been there 3 times in 2 months. It just feels like churn an burn type clinic. At least read my file, recognize you've met me previously and even did work...


Reply

Thank you for your comments and do you mind if we discuss what you mean since we do read your chart and have a small staff so that we can cater to our patients as we only schedule a small amount a day. May we call you ?

StarStarStarStarStar I like it just the way it is! —    (Patient since Tue Feb 19 00:00:00 MST 2013)

I like it just the way it is!


Reply

Thank You for your comments

StarStarStarStarStar Good rapport. I felt like the Doctor took a personal interest. —    (Patient since Wed Mar 27 00:00:00 MDT 2013)

Good rapport. I felt like the Doctor took a personal interest.


Reply

Thank you for your comments

StarStarStarStarNo Star The doctor was very patient and knowledgeable. The staff was great. —    (Patient since Wed Mar 27 00:00:00 MDT 2013)

The doctor was very patient and knowledgeable. The staff was great.


Reply

Thank you for your comments

StarStarStarStarNo Star if you are doing small surgery, additional light (special lamp) and magnifier glass will be very... —    (Patient since Wed Mar 27 00:00:00 MDT 2013)

if you are doing small surgery, additional light (special lamp) and magnifier glass will be very helpful for you. :-)


Reply

Thank you for your comments ....

StarStarStarStarNo Star Very professional office —    (Patient since Tue Mar 26 00:00:00 MDT 2013)

Everyone is nice and professional.


Reply

Thank You for your comments

StarStarStarStarStar Very satisfied with visit. Referring doctor to two of my daughtets —    (Patient since Tue Mar 26 00:00:00 MDT 2013)

Very satisfied with visit. Referring doctor to two of my daughtets. they will want to meet the doctor and not be examined by the male PA


Reply

Thank you for your comments and please always feel free to request the healthcare provider of your choice. We look forward to seeing you and your daughters in the future.

StarStarNo StarNo StarNo Star They still haven't determined my skin itches so much —    (Patient since Mon Sep 12 00:00:00 MDT 2011)

They still haven't determined my skin itches so much


Reply

Thanks for your honest comments. We will discuss our results of the testing and treatment modalities with you on your next visit.

StarStarStarStarStar My children and wife have been patients of Dr. Simms for several years —    (Patient since Thu Dec 20 00:00:00 MST 2012)

My children and wife have been patients of Dr. Simms for several years. They've always been extremely pleased with the service which she and her staff provides. As I think back through the years, appointments with Dr. Simms were times that my children looked forward to. Her bedside manner and attention to detail has continually made going to the doctor a pleasant experience. But it goes deeper than that; Dr Sims provided answers and solved issues that helped my children during their adolescent years. So in their eyes she's a rock star. Recently Dr. Sims has provided treatment for my wife and I that has immensely helped both of us. For me, she solved a thirty issue in three visits. But for my wife, she corrected an issue that will last a lifetime. My only wish is that I had met her sooner. As I think about Dr. Sims holistic approach to skin care, I'm inclined to feel that offering her services to kids and there families in a middle school setting would be an extremely positive. Thanks


Reply

Thank you so much for your comments. We appreciate the heart felt comments. Most of the time we are criticized for something and so this is refreshing and appreciated. We will share with the team here at Divine Dermatology.

StarStarStarStarStar MY PA DR. Ryan was very understanding about patient's needs —    (Patient since Wed Mar 20 00:00:00 MDT 2013)

MY PA DR. Ryan was very understanding about patient's needs. I will return and tell all my friends.


Reply

Thank you for your comments

Expensive lotion and sunscreen were placed on my bill without asking me if I wanted them —    (Patient since Tue Mar 19 00:00:00 MDT 2013)

Expensive lotion and sunscreen were placed on my bill without asking me if I wanted them. The pressure to buy lotions gave the impression that the goal was to increase the bill, instead of patient care, and it seemed unprofessional. The full body scan was thorough, but I was left wondering if the suggested mole removals are necessary. When I asked, I was told "Your insurance will pay for it" as if the goal was to find things to bill insurance for. Even office surgery carries some risks and discomfort and I was not given the option of weighing benefits/necessity versus the downside.


Reply

Thank you for your comments. Our practice is not allowed to add items to any bill and we offer products that aide or assist in the healing of most skin disorders. Since you feel that was done to you we would love to speak with you directly and rectify the situation if at all possible. Our goal is to provide excellent health care in a kind sensitive environment. In doing so we develop treatment plans they may suggest mole removals that may look suspicious. It is your choice as to whether or not you take the medical advice. We are not here to "Pad Bills" or not deliver the best medical care for our patients. Thanks again for your comments and we apologize if we did not provide you with options versus surgery and you feel that we had some other motive.

StarStarStarStarStar First visit  —    (Patient since Mon Mar 18 00:00:00 MDT 2013)

I felt very welcomed and comfortable.


Reply

Thank you for the comments. We do our best to make our patients feel welcomed and feel at home.

StarStarStarStarNo Star Office visit  —    (Patient since Tue May 15 00:00:00 MDT 2012)

Happy with services provided.


StarStarStarStarStar Great Dermatologist  —    (Patient since Wed Feb 27 00:00:00 MST 2013)

Wonderful dermatologist!!


Reply

Thank you so much.

StarStarStarStarNo Star The waiting time for the visit. —    (Patient since Mon Nov 23 00:00:00 MST 2009)

The waiting time for the visit.


StarStarStarStarNo Star Iwould like to be seen a little quicker but understand.  —    (Patient since Wed May 04 00:00:00 MDT 2011)

Iwould like to be seen a little quicker but understand.


StarStarNo StarNo StarNo Star I got a call the night prior to my appt to advise me of the website, new location, and directions —    (Patient since Thu Mar 07 00:00:00 MST 2013)

I got a call the night prior to my appt to advise me of the website, new location, and directions. That was unprofessional. I should have been notified of this info weeks prior or at the time my appt was made.


StarStarStarStarStar My visit was outstanding. My issues were resolved with precision and to my satisfaction —    (Patient since Wed Sep 30 00:00:00 MDT 2009)

My visit was outstanding. My issues were resolved with precision and to my satisfaction. Please keep up the good work. I love the new office. The staff members were very amiable.


Reply

Thank you for the kind words. We strive to satisfy all our patients' needs with the best effort that we can.