Divine Family Eyecare
Dr. Sylvia Jones
336 Reviews
The person who help me with my glasses was very nice and pleasant
Mar 22, 2024
Very nice and cordial staff
Mar 20, 2024
The staff and optometrist provide excellent care.
Mar 15, 2024
Excellent care and customer service. Thank you!
Mar 15, 2024
Loved my experieince with getting my eye exam and choosing glasses. Everyone was so helpful and kind.
Mar 7, 2024
Everyone in office was so kind. I really enjoyed my experience here. They really listened to my concerns and helped me so much. I’m very happy that I found this place.
Mar 6, 2024
Always a pleasant experience, quick and easy to schedule. Got a referral and appointment same day during my visit and I thought that was so awesome. Found some new pretty frames, so yeah, I'd say that was a good day.
Feb 28, 2024
Great place to go too everyone is friendly and they’re pretty quick!
Feb 23, 2024
Staff is friendly and knowledgable.
Feb 20, 2024
The best eye care company!!
Feb 9, 2024
Very pleased with the service
Feb 9, 2024
The staff was very kind and helpful. I would highly recommend
Feb 8, 2024
Everyone was so friendly and nice and answered my questions very politely
Feb 6, 2024
Personable , throughout and makes me feel comfortable
Feb 1, 2024
Staff is courteous and friendly and helpful
Jan 17, 2024
Terralynn was scared at first 😳 the staff made her feel better . Dr Jones was awesome👌🏾
Jan 11, 2024
Good service and nice people.
Jan 6, 2024
Everyone on the team are extremely professional and medically knowledgeable.
Jan 5, 2024
Professional staff pleasant throughput my visit
Dec 30, 2023
I'm always extremely satisfied Everytime I visit the employees are very nice and helpful
Dec 30, 2023
Excellent eye care. Doctors and staff are friendly and willing to answer all questions.
Dec 29, 2023
Very knowledgeable and professional, and extremely patient with an impatient person like myself!!
Dec 29, 2023
Very impressive and caring place.
Dec 29, 2023
Attentive to every detail. Listens to patient.
Dec 18, 2023
I thought they did a wonderful job and were very nice and pleasant. The doctor explained everything while another woman helped me pick out glasses cause I honestly had no idea what to pick. Also very friendly
Dec 16, 2023
Everyone was very helpful and personal.
Dec 15, 2023
Everyone so helpful and professional
Dec 11, 2023
Fast and prompt service very nice atmosphere!
Dec 6, 2023
This is the most diverse eye care facility I’ve ever been to. The staff is always so welcoming and relatable. I’m never there for long, they waste no time without making you feel rushed at all. I plan on coming back for many years!
Dec 5, 2023
Great customer service and an excellent & professional staff.
Dec 5, 2023
I love Divine Eye Care, glad to be back. I've already told both of my daughters to take their kids back.
Nov 30, 2023
My family a I are patients of Divine and we are very satisfied . The customer service and care they give is awesome , friendliness ,cleanliness of the office is immaculate . I recommend Divine eye care to everyone who needs eye care☺️
Nov 22, 2023
Divine Family Eye Care was Professional & “Simply Divine” from the time You walk in & is Greeted w/ a Smile, a Hello, from the Receptionist. To experiencing “MAGNIFICENT Efficiently Organized Time Management” w/ the Eye Test w/ the Technician, to Seeing the Thee Doctor for Your Exam, to being seated in the waiting room while your Eyes are dilating preparing for the next visit w/ Thee Doctor. To the Amazing Close w/ their Star Financial Representative. ALL of the Services I received was “Absolutely AWESOME” w/ Specialized Care & Again w/ a SMILE!!!🌻🌝
Nov 14, 2023
I’ve been going here for years. Dr. Jones is Amazing
Nov 14, 2023
As always, the service was Great! My exam was very thorough and complete and the whole staff was professional and helpful.
Nov 13, 2023
The eye doctor was both professional and personable. And the staff was very helpful.
Nov 12, 2023
The service was impeccable. From the front line staff to the doctors. I would recommend Devine Family Eyecare to everyone!
Nov 9, 2023
My husband, Brad and I have been going to Divine Family Eyecare for over 12 years. We wouldn't go anywhere else. Dr. Sylvia Jones has always been very personable, professional and pleasant. She is very knowledgeable and skilled in her profession. Her staff, especially Mr. Demetrius, are beautiful people who always make you feel welcome. There is a sense of peace in the office that we absolutely LOVE! We are patients for life!
Nov 7, 2023
Personable and professional. Will recommend!!!
Nov 2, 2023
Everyone is so kind and helpful! I always feel welcomed here.
Nov 1, 2023
Quick & professional. I'm a new patient & they made me feel like I've been going here forever. Very informative about everything. Very glad I chose Divine Family Eyecare
Oct 27, 2023
Wait time was too long to see the doctor and there was no one before me. Time is important especially when you leave work to attend an appointment. It had never taken me this long in an eye doc appointment. Almost 2 hours from start to end and I didn’t even look at glasses.
Oct 17, 2023
The staff and the reminders were helpful with my busy schedule.
Sep 29, 2023
Professional and friendly owners/management. Nice, clean office and nice selection of eyewear.
Sep 28, 2023
The staff was friendly, kind n helpful. Talking with the doctor was easy, I felt comfortable talking to her.
Sep 22, 2023
Everyone was friendly and professional. The Doctor I saw was amazing!
Sep 22, 2023
some of my family has chldern that need eye care
Sep 21, 2023
The staff at Divine Family Eyecare are very caring, thorough, knowledgeable, and professional.
Sep 6, 2023
The staff is very sweet and they know how to not waste time. I filled out my forms. Did my first exams. Looked at frames while waiting for my doctor consultation. My new doctor was sweet and knew what she was doing. I was listened to and fully acknowledged. The frame options were also gorgeous!
Aug 25, 2023
They did a great job. It was my first time there and she was very friendly and helpful.
Aug 23, 2023
Great Customer Service and Love my Dr.
Aug 23, 2023
Family Eyecare is a very good cleaning I recommend you to visit if you want check up or classes and more
Aug 16, 2023
Staff is amazing super nice appointments are always on time every question is always explain and the patience they have is amazing
Aug 16, 2023
Staff is amazing super nice appointments are always on time every question is always explain and the patience they have is amazing
Aug 16, 2023
Very prompt and great customer service
Jul 31, 2023
The customer service is excellent and the drs are very thorough
Jul 26, 2023
I love Divine Eye Care services and staff. When I walk in the door, I’m greeted with a smile and a professional response. Keep doing a Great Job guys. God Bless you
Jul 21, 2023
I have been going to Divine Family for years. I love the service and family like feel.
Jul 14, 2023
I recommend your business to Winslow Johnson.
Jul 8, 2023
Been going here for years and the staff is amazing
Jul 7, 2023
Always great service and great environment.
Jul 7, 2023
All employees are pleasant, courteous and professional.
Jun 30, 2023
The staff is ALLWAYS personal than professional it's part of eye care! "you SEE they care" Superior eye care is a need satisfaction, and their kindness keeps me coming back
Jun 28, 2023
Everyone is friendly, helpful and courteous.
Jun 27, 2023
Very quick and helpful. Lovely doctor. Been coming here since I was a kid. 10/10 recommend.
Jun 22, 2023
Clean office staff is very kind & sufficient Dr Sylvia very pleasant
Jun 20, 2023
Divine family Eyecare is an awesome establishment, I truly enjoyed my experience there. The office is very clean , staff is wonderful, and the doctor was great. I would highly recommend.
Jun 7, 2023
Great staff doctors and specialist explain everything in great detail. Everyone that works there was working. They where handling many clients all at once and where still very paintent and the doctor even let me see what my daughter was seeing so it explain a lot of the issue we where having . great staff even tho they where short staffed they did a great job of taking care of everyone and getting there needs meant.
May 31, 2023
Quick, easy and friendly interactions with all the staff. I felt welcomed, doctor Bowen-Jones made me feel heard by answering all my questions and concerns throughout my exam. I really enjoyed my experience. Plus the wall of inspirational quotes by the practitioners in the lobby is beautiful! They care about the community they serve.
May 24, 2023
The staff is friendly and the appointment is prompt. The doctors are thorough in their examination and take the time to discuss any changes that might have occurred since the last visit. If you have questions, they are very thorough in explaining and answering the questions. There is a wide selection of eyewear available from which to choose and you don't feel rushed to make a decision or purchase. It's one of the few doctor appointments I actually look forward to.
May 19, 2023
One of my best experiences!!
May 18, 2023
Divine Eyecare has great service. They will always make time for you . The staff and Dr are very supportive and knowledgeable about the service given.
May 9, 2023
I felt at ease with the staff which is upmost importance to me.
May 5, 2023
Very thorough optometrist, great bedside manner, staff very friendly, also clean facility
May 2, 2023
The service was outstanding. Everything was explain to me each step of the way.
Apr 27, 2023
Great and friendly staff! Heather Jones is very relatable and very informative! The office team is great as well!
Apr 26, 2023
I enjoyed my appointment. The service was excellent and friendly.
Apr 26, 2023
great people work in this office
Apr 16, 2023
This is a nice family business, where my grandson gets personalized eye care. His doctor remembered him from last year and spent extra time getting a good exam and new prescription. She also noted the changes in his congenital cataracts.
Apr 16, 2023
Always warm, friendly, and inviting place. I chatted with the eye doctor like a very well known friend (she was very motherly, friendly, while at the same time very professional!
Apr 12, 2023
Great team, great equipment, great doctor.
Apr 12, 2023
Every one was friendly and helpful.The Atmosphere was nice. No long waiting. Very clean and bright. And there was a nice spread of frames to pick from.
Apr 6, 2023
Dr. Heather is fabulous. I even had my eyes dilated. Which is important. The staff was pretty cool as well.
Apr 6, 2023
Staff very courteous and professional.
Mar 22, 2023
The staff was so welcoming and friendly. Each of them made me feel very comfortable during my visit.
Mar 3, 2023
My first visit at Divine Family Eyecare was a great experience. I did not have to wait a long time for service , the eye exam was very thorough. There was someone to help me pick out new glasses, there was so many to choose from for a great price 😁
Feb 28, 2023
The service was amazing, and the staff were very accommodating to our needs! Would recommend this to a friend.
Feb 25, 2023
Staff is very enthusiastic and energetic about the service they provide!
Feb 18, 2023
Dr. Jones is extremely knowledgeable and thorough in her review of clients situations..
Feb 10, 2023
The staff seems very professional and helpful
Feb 5, 2023
Very friendly and always nice!
Feb 4, 2023
Fast, friendly service. Everyone is polite, professional, and kind. The best part of it is that they are inviting. The selection of frames are good and the place is clean. I like the atmosphere and they when sanitizing after every use.
Jan 25, 2023
Friendly understanding and helpful
Jan 20, 2023
Divine Family Eyecare is a very professional and efficient operation. I did not sit more than 5 minutes past my appointment time to get seen. The staff was friendly and very helpful with my questions and the environment of the office was vey helpful.
Jan 19, 2023
Fast and friendly people and service. Very honest.
Jan 19, 2023
Dr. Mubarak is professional and seems like she cares about the patient.
Jan 5, 2023
It's not just a big box practice. Dr. Bowen is very personable, all the technicians and staff are professional and courteous. I always feel comfortable in visiting them.
Dec 31, 2022
The environment was nice the staff was nice and friendly. The doctor was awesome. It was a pleasure coming back after 5 years. Thanks for being so nice to me.
Dec 17, 2022
I do think the yellow eye drop should be done before the main drops to dilate the eye. It was quite painful for the first time in all my vision appointments.
Dec 13, 2022
The specific attention to each person is greatly appreciated. The A to Z service is tailored for the person.
Dec 7, 2022
Easy appointment Fast service Friendly behavior
Dec 7, 2022
I have been a patient of Dr Jones for years and always appreciate the friendly service and her laughter. She takes time to get to know her patients and that means a lot
Dec 6, 2022
Very friendly staff. The doctor seems knowledgeable and willing to answer my questions. The doctor gave me options to my treatment plan. The entire visit for eye exam, screening and picking out glasses only took about 45 minutes.
Nov 29, 2022
I appreciated the attention of working with a small business. The optometrist and technicians both made time to talk with me during my first appointment while also conducting my exams. They came highly recommended and I can understand why!
Nov 18, 2022
Everyone was very helpful and professional.
Nov 5, 2022
The staff is very nice. The office is comfortable and clean. Dr. Mubarak is so professional and sweet. She has a very caring spirit and really takes time to address your overall vision health.
Nov 3, 2022
Everyone was very friendly and respectful. Place looked immaculate. Love the new renovations very beautiful.
Nov 3, 2022
I love Divine Family Eyecare, Dr Jones and Dr. Bowen-Jonea has been my eye care providers for more than 2 centuries now. They are down to earth and very caring people and always helpful with any of my eye cere needs. I always received quick and friendly service from them along with a smile and they know just with I like and that help shorten the process of having to look at everything on the eye glass display, as will as the beat contact that are compatible to my eye needs. I would recommend Divine Family Eyecare to everyone, wonderful staff and great prices, call and make an appointment and you will be happy with all their service and they take most insurances.
Oct 28, 2022
Customer service is excellent. Dr Bowen is the best, she is so courteous, gentle and kind
Oct 22, 2022
They provide great service. No long wait time. The employees are very helpful in helping with picking out frames. Pleasant experience!
Sep 25, 2022
The staff at Divine Family Eyecare are very professional and patient. Dr. Bowen is extremely thorough in her explanations to my questions and is sincere in caring about my eye health.
Sep 23, 2022
Great customer service excellent staff
Sep 12, 2022
We were so happy we seen her! She is a wonderful doctor! She made my wife happy yesterday!
Sep 9, 2022
Courteous, friendly atmosphere, personable doctor
Sep 7, 2022
The office staff was very nice and friendly.
Aug 10, 2022
The staff at Divine Family Eyecare are very professional and as the name implies, they make you feel like family. Dr. Jones is very knowledgeable and caring.
Aug 3, 2022
I’ve been going to Divine Eye Care for many years, the service is always exceptional. I keep coming back every year because it’s great service.
Jul 30, 2022
Divine Eyecare is a very friendly, efficient office. The wait is not long, and the supply of frames are always up-to- date and desired.
Jul 6, 2022
I had a great experience there with the eye doctor. Thanks!
Jul 1, 2022
Glasses selection is always great and one of the doctors has there own line of frames! Many styles and several designer frames as well.
Jun 27, 2022
I love Dr.Bowen she is great. She is friendly, thoughtful and professional. The entire staff was welcoming the moment I arrived. I was able to select a new frame very quickly from the selection.
Jun 24, 2022
Divine family eye care are very great and welcoming, lovely people there
Jun 23, 2022
I really missed my Eye Dr. Glad to have SEEN her, and be back.
May 27, 2022
Very Professional, Caring Service w/ a SMILE!!!😊🌻🌝
May 26, 2022
The atmosphere was calm and relaxing. The Staff was professional and yet personable. I enjoyed the total visit and looking forward towards my next visit.
May 13, 2022
Will not go anywhere else. They treat you with the upmost respect. Very informative
May 13, 2022
This was my first appointment and I had an awesome experience. Thank you Dr. Jones.
May 3, 2022
Dr Heather was amazing! She is so personable and authentically interested in you as a person not just a patient. The whole staff is efficient, professional and knowledgeable! Highly recommend!
Apr 29, 2022
Dr. Jones is very competent, patient, and professional! She explains everything in a manner that's easy to comprehend. I would highly recommend her for anyone seeking exceptional eye care!
Apr 8, 2022
Great service. Dr. Bowen & staff are always kind, helpful & professional.
Apr 1, 2022
Service was excellent. Very professional Staff
Mar 31, 2022
Dr. Bowen Jones was thorough , kind and attentive. I always appreciate the calm and professional atmosphere in the office. Thanks to all for an enjoyable office visit.
Mar 19, 2022
very insightful exam with serval questions answered so I could better informed about my health
Mar 13, 2022
5 star service great atmosphere
Mar 11, 2022
The entire staff is very welcoming and patient, especially Dr. Bowen...she's amazing and truly cares about her patients.
Mar 4, 2022
I enjoy coming to Divine Family Eye care because of staff and friendly atmosphere. Besides I know everyone. They are the best.
Mar 2, 2022
Staff was professional yet friendly. I felt comfortable and welcomed.
Feb 9, 2022
The staff and doctors are extremely helpful.
Feb 2, 2022
Everyone is helpful and always nice to me
Dec 29, 2021
The regular contact from the office, leading up to my appointment, was very good. I also appreciated receiving the request for updated information via online, vs. at the time of my appointment. The only reason that I didn't give a 5-star rating was because of a billing error at my last appointment which, although resolved, was quite costly to me at the time of my appointment.
Dec 29, 2021
Everyone on staff was professional, welcoming and pleasant. My exam started within 5 minutes after arriving and was completed within 45 minutes. The variety of frames is endless and fashionable, classic and trendy.
Dec 21, 2021
Excellent Eye clinic. All staffers were friendly and professional. They have huge stock of frames to choose from. Will recommend their practice to my friends.
Dec 21, 2021
the staff made feel very special
Dec 21, 2021
Friendly professional and clean
Dec 3, 2021
The whole staff are friendly and answers all questions. The customer service is outstanding and the prices are very affordable with my insurance.
Nov 11, 2021
I had a great office experience. Staff was professional, knowledgeable, answered questions satisfactorily, timely, respectful. Staff considered and employed safety behaviors related to prevention of Covid infection.!!
Oct 9, 2021
Friendly and Professional atmosphere
Jul 13, 2021
Love reminders for appts. But after 8 of them that's a bit much thank you! Smiling...
Jun 9, 2021
Staff is always friendly and knowledgeable! The new layout of the office is warm and inviting. Having limited patients in the office is a major plus!!!
Jun 8, 2021
Divine Family Eyecare is a professional establishment. The physicians are very knowledgeable and friendly. There is a warm, helpful atmosphere in the office and I would recommend anyone and everyone to go there for the eyecare needs.
Jun 1, 2021
The office is clean; staff is competent; response time to calls is typically same day or the next day, if messages are left after-hours.
May 14, 2021
I found Divine by accidental convenience. I continue to come back purposely because of Dr. Bowen. I trust her completely and would/have recommend Divine and Dr. Bowen over the years.
Mar 31, 2021
‘I’m always welcome in a friendly way.’ Everyone has a pleasant spirit. It’s more like a friendship.
Mar 10, 2021
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Staff are very friendly and adhering to COVID guidelines.
Feb 12, 2021
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Professionally expedited
Feb 1, 2021
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We were very well received and the visit was quite smooth. Everyone was very courteous. Look forward to the next visit.
Jan 16, 2021
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Dr. Jones is so personable and has such a caring and attentive staff.
Jan 7, 2021
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Always friendly and professional!
Jan 2, 2021
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Outstanding customer service.
Dec 19, 2020
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If you need glasses give them a call you will not be disappointed.
Nov 6, 2020
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Prompt, friendly and professional!
Sep 19, 2020
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The staff and doctor were welcoming, professional and thoughtful. We were new patients to the practice and they took the home to walk my son and I through the exam and eyeglass selection. I would absolutely recommend Devine Family Eyecare to friends and family.
Jul 28, 2020
Very concerned and make you feel welcome.
Jul 17, 2020
Excellent practice. Great staff.
Jul 15, 2020
Staff very professional an polite.
Jul 3, 2020
I was very well taken care of i love divine eye care.
Jun 23, 2020
The staff is warm and welcoming. It is always an enjoyable experience.
Jun 23, 2020
Love the doctors but the turn around time for getting glasses back is all bad!
Jun 19, 2020
Felt Dr. was understanding my concerns and provided me with confidence and prepared me with future knowledge about my concerns.
Jun 13, 2020
The doctor was rude unprofessional I wish I knew I would not recommend to anyone.
Mar 15, 2020
Have been with Divine Eye Care since the started,many many years.Dr.Jones is very personable and competent. The staff is friendly and courteous, always f/u regarding appointments,will try to work around your schedule..Very nice selection of stylish, name brand frames.frames to fit any budget.Tania always help me pick out my frames and I get lots of compliments on them.IF U have a problem or a concern re:service, frames, they will go out of their way to fix it in a timely manner. Next t time you need vision care or stylish frames, give Divine Family Eye Care chance, you won't be dissapointed.👌🙏
Mar 2, 2020
5 star by far I felt like family very relaxing environmentThe Doctor was very professional and kind . I look forward to my next visit.
Feb 19, 2020
Divine Family Eyecare offers excellent service and really cares about you!
Feb 8, 2020
Great Customer Service! Very thorough exam.
Jan 29, 2020
Excellent service staff friendly not a bad place
Jan 22, 2020
Friendly, knowledgeable team. Great selection of frames.
Jan 10, 2020
Very nice, helpful staff. And Dr. Jones is great. Highly recommend Divine Family Eyecare!
Nov 13, 2019
Efficient customer service
Nov 13, 2019
When i come to your office i full welcome with friend i know for long time years Thank you i want to said you are best eyes docter
Oct 9, 2019
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Everyone is friendly and service is fast
Oct 9, 2019
I have been a long time customer, actually just about life long. And all I have to say is Divine keeps getting better. From the services, to their staff, to the options they offer. Year over year they get better and they are so worth your time energy and effort!
Sep 21, 2019
It is such a pleasure to have them treat you like they know you personally.
Sep 6, 2019
I recommend Devine eye care to everyone who needs an eye doctor. They are professional, prompt and on time and make you feel comfortable.
Aug 27, 2019
Professional, knowledgeable & friendly staff
Aug 21, 2019
Love the Service that I received very nice caring people
Jul 23, 2019
A very friendly and helpful staff.
Jul 13, 2019
This was my first time at Divine Family Eyecare. The staff provided great customer service.
Jul 3, 2019
Everyone is very friendly and was in and out quickly.
Jun 5, 2019
Dr Jones is great!! Very nice, courageous, knowledgeable and educated. The staff is nice but at times a little slow in completing the ordering of glasses.
May 16, 2019
At Divine Family Eyecare I truly feel the Love; the staff is outstanding; I'd recommend their services to anyone seeking to keep good eye health.
May 8, 2019
Very polite staff. The Doctor is great I've been seeing her for yrs. The staff is very knowledgeable. Never have had a long wait. My glasses always come before the told 2 week period. Great place..
Apr 17, 2019
I enjoy my visits, im in and out and the staff is very friendly!
Apr 12, 2019
Great people there. They were helpful and polite.
Apr 11, 2019
It was a awesome visit this time as well as other visits it's only been 1 visit that I wasn't so happy but overall ill continue to come here for my eyecare.
Mar 30, 2019
Very Friendly and peaceful atmosphere!
Mar 27, 2019
The Chinese doctor that saw my children was very very rude!!! She kept being very demanding and not friendly. She Should NEVER be allowed to work with anyone’s children!
Mar 15, 2019
5 stars The staff is polite and I have never had a problem! The doc is amazing and always makes sure I can see! Not to mention you can’t bear the deals on glasses! I will never go any where else!
Mar 12, 2019
As always on each visit I feel welcomed and come away feeling that I was adminstered a complete and through examination. I’ll see you again in a couple of weeks for my follow up. 😊 Thank You!
Feb 27, 2019
The doctor was very good and she did a great job with my eye exam
Nov 28, 2018
We very much enjoy coming here for all of our eye care, from exams to purchasing glasses. Very helpful and friendly staff <3
Nov 2, 2018
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Good service overall from staff to doctor
Oct 25, 2018
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Everyone was super nice, helpful and knowledgeable! Would definitely recommend :)
Oct 24, 2018
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Everyone was efficient and professional as usual. Always a pleasant experience.
Oct 20, 2018
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Everyone was friendly and helpful. Keep up the good work
Oct 6, 2018
Great curstisy, the people our nice.
Sep 24, 2018
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I like the comfortable and family-oriented feeling I have when I’m there. The staff is friendly and the doctors are personable.
Aug 1, 2018
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I was visited one Time it is very nice
Jul 19, 2018
A very friendly and professional staff.
Jul 7, 2018
Very friendly staff, very professional, you feel a warmth feeling when you walk in the office, I didn't feel any bad vibes
Jun 1, 2018
Majority of staff is respectful in greeting older persons; staff should seek OK from an individual before assuming thatcalling by first name is okay. Timely service Optometrist delivers up to date care. Prices for equipment are moderately expensive and need better choices of frames.
May 4, 2018
I’ve been going to this eye practitioner for years now and it’s only recently in the last few years that I’ve began to have any problems. Everything is always so rushed and nobody truly has time for you it seems. And when they do get time it’s over and done with in a split second. It’s usually understaffed and if you schedule an appointment be prepared to be seen 30-40 minutes AFTER the schedules time THEY gave you. Prices are ridiculous and they make you pay for things you don’t need. Months ago I was having problems with my eyes and came in SEVERAL times to see them and their only solution was to give me steroid drops for my eyes and then referred me to a specialist who actually knew what he was talking about and gave me a diagnosis and treatment. That specialist also gave me an eye test (free of charge) and a prescription which I specifically asked for because here at Divine whenever I get an eye test they tell me my eyes haven’t changed even though I know my body and they HAVE. So the specialist gives me a prescription which I later take to them and try to use to get glasses and contacts. They use the prescription I was given (by someone THEY referred) and proceed to give me glasses which I had to pay the frames for (understandable) but then refuse to let me order contacts with the same prescription. Saying I HAVE to have an eye exam first which cost $70 because the prescription is not the same. Sat in there yesterday to be seen 35/40 minutes AFTER after my app only for the doctor to shine a light in my eyes(not give me a full eye exam, ex. “Does this look better with A or B” NONE of that just a quick 2 minutes flash) and then tell me she was giving me contacts BASED OFF MY LAST PRESCRIPTION. Which they said wasn’t possible. So they essentially just made me wait over a half hour to prescribe me something I was already... PRESCRIBED. Forced to pay $70 for that and then told contacts would cost $60 - $240. I don’t even know what to say at this point.
Apr 11, 2018
I love the Optomitrist that I see every time she is very funny and explains everything so I can understand everything she is doing. I love the variety of contact options and glasses.
Apr 3, 2018
Awesome service and very helpful!
Mar 18, 2018
I’m giving a 5 star review because I believe my time is precious! I didn’t have to wait long to be seen by the doctor! But, I would give a 2 star for the front desk! Your staff could work on being more friendly to your customers as they come in and greeting them as soon as the door opens with Hello instead of How can I help you!
Mar 16, 2018
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Pleasant and quality service.
Feb 27, 2018
Some of the staff was nice but the older lady was very rude. She told me I had 20 minutes to pick farms out becau They were king to lunch in 20 min. She treats you like a child and I didn't appreciate that. She should know how to relate to customers.
Feb 24, 2018
I haven't been in to have my eyes checked for a couple of years and it was good to see the same friendly staff and optometrist greeting and treating their clients and patients with dignity and respect for their time.
Feb 18, 2018
The staff was very nice and welcoming. The doctor was friendly and an expert in her field. I defiantly enjoyed my first visit!
Jan 3, 2018
Everyone was pleasant and ready to help.
Dec 20, 2017
I had an awesome experience at Divine Family Eye Care. Dr Sylvia Jones is spectacular, very professional and very personal. The whole staff made me feel very comfortable and gave me great assistance in selecting a great pair of glasses.
Dec 19, 2017
Fast, Friendly and Professional.
Dec 7, 2017
Divine Family Eyecare provides a comfortable atmosphere and a knowledgeable staff.
Dec 3, 2017
I have referred family and friends to Divine. My experiences with Divine have always been fast and friendly, and they have a wonderful selection of frames!
Nov 1, 2017
Very nice place and nice staff
Oct 18, 2017
Very friendly and welcoming. Dr. Bowen is very personable and down to earth! I love her! She makes our visits comfortable and seamless!
Oct 18, 2017
I always love Divine Eyecare. They make you feel like family.
Oct 12, 2017
Always friendly and professional. Great eye wear selection.
Sep 19, 2017
I already have recommended DFE to several people
Sep 6, 2017
Very kind, polite, concerned, considered, patient, gentle, no waiting, and clean environment.
Aug 3, 2017
I received a very thorough eye exam. Everyone was very pleasant. The staff was available to answer all questions. Wide selection of frames!!
Aug 1, 2017
I simply love Dr Jones... She's very patient and kind. I never feel like I'm asking a stupid question.... Anything you need to know , she's most willing to help and support me. I wouldn't want to go anywhere else. As well the staff is WONDERFUL! I feel so at home.
Jul 12, 2017
I really don't plan on coming back. It's a shame I have been a customer for years now. So many new changes I don't really agree to. All new workers. The way the office is set up it's very crowded. I didn't really enjoy my experience with the doctor. It seems like she was kind of in a rush to get me out of there. I really didn't appreciate it when she stated "the more you lean back the longer it's gonna take"... I'm like wow are you in a rush. The position I was sitting in a chair wasn't the best so it's hard for me to stay still but I think her comment was very uncalled for. And for that me and my kids will be finding a new eye doctor
Jul 7, 2017
I was seen very quickly. The staff was friendly. Overall it was a good experience.
Jun 20, 2017
All was great when your space got mixed with space ;-)
May 31, 2017
Very friendly professional atmosphere!!!
May 29, 2017
We Always experience friendly and prompt care at Divine Family Eyecare. The staff are knowledgeable and I have, and will continue to recommend them to friends and family.
May 26, 2017
Great customer service experience! I would rate this as one of the best. The office has very knowledgeable staff who provided advice and guidance throughout our appointment and went out of their way to ensure the best experience.
May 17, 2017
I enjoy the warm and professional greeting by the Receptionists.
May 12, 2017
This was my first appointment at this office and I must say that I will be back as long as they are in business! I believe that the level of professionalism is astounding and that it will continue. I love to support black owned too. I felt comfortable. I will be bringing my young son to get his eye appointment as well.
Apr 7, 2017
I absolutely LOVED my visit here, they were great with my daughter making her feel very comfortable and very print as well.
Mar 31, 2017
For a first time experience it was great! I loved everyone there and how nice they were to me.
Mar 9, 2017
Thank you so much for giving us such great personal care. We look forward to our next visit.
Feb 20, 2017
Dr. Bowen is very professional, and very personable!! She makes your exam quick and makes sure everything is done correctly. Her staff is also very kind and knowledgeable. I love going to Divine Family Eyecare!!!
Feb 1, 2017
I have been going to Divine eye care for several years and I am pleased with their service. Their prices are very good and you receive quality eye wear.
Jan 29, 2017
Great eye care office. Prompt, professional, experienced, very friendly! Good selection of Eyewear and assistance making selection.
Dec 17, 2016
Great professionalism, everything was explained well.
Dec 9, 2016
This is not my daughters first visit with this office, but my first time actually bring her in. I was impressed with the service. Dr Bowen was personable and she took interest in my daughters needs. I work in the medical field and see a lot of things. I thank the office. I will recommend this office to everyone I know.
Dec 2, 2016
Need to get more organized
Nov 4, 2016
The service I received at Divine Family Eye Care was above and beyond what I expected from a doctors office. The whole staff was very friendly, professional, thorough and it was just an all around pleasant experience. Thank you!
Oct 26, 2016
They were very nice and helpful
Aug 9, 2016
I have been a customer at Divine for about 5 years
Aug 5, 2016
I give a 5 star rating. They always make me feel that they. And they show it very well.
Aug 4, 2016
Thank you so much I walked in without an appointment. The doctor immediately saw me everyone was concerned I greatly appreciate it
Aug 3, 2016
Thank you so much I walked in without an appointment. The doctor immediately saw me everyone was concerned I greatly appreciate it
Aug 2, 2016
Thank you so much I walked in without an appointment. The doctor immediately saw me everyone was concerned I greatly appreciate it
Aug 2, 2016
Very friendly, clean and efficient
Jul 15, 2016
I'm very comfortable with communicating online; glad that Divine Family Eyecare uses this media!
Jun 15, 2016
I would recommend everyone that I come across that needs glasses. It was a friendly environment and nice atmosphere. Very happy too be a customer by the Grace of God. I gave a 10
May 24, 2016
I really appreciate services rendered. All the employees are kind to clients and act professional. Am so happy the team found a solution to my poor eyesight
May 21, 2016
Divine Family Eye care has always been professional with great staff!!!
May 20, 2016
Everyone knowledgeable of their duties & provided great customer service. I was pleased with the teamwork that was displayed!
Apr 22, 2016
Always Fun and Funny we laugh and have a great visit each time! Thank You!
Apr 2, 2016
My experience was great and it always is. They are very helpful and they explain everything!!
Mar 31, 2016
It was awesome and everyone care about the patients! The staff is profesd
Mar 23, 2016
Best eye care I've had in a long time! Thanks team, your wonderful!
Mar 15, 2016
I was immediately greeted with a warm welcome from the staff. I was checked in immediately. I did not wait long to see Dr. Jones. Dr. Jones was very professional and thorough during the exam. I felt very welcome.
Mar 9, 2016
I love the doctor's and staff they are so pleasant make you feel welcome. They show a lot of love.
Mar 9, 2016
First time visit, excellent!!
Mar 7, 2016
You have helped so many Columbus City School students and found so many medical problems other than vision. I truly would not take a student anywhere else!! You are all wonderful, helpful, caring and knowledgable. Thank you for being there for the CCS students and nurses! You ROCK! Fondly, Margo Emlich, RN
Mar 6, 2016
It's always a good experience, I've been coming there for years
Mar 3, 2016
I would definitely visit the Dr again!! She was great!! The waiting area definitely needs works.
Mar 2, 2016
Very good experience! Nice staff, and Dr. Bowen was friendly and very thorough. Planning to have my family seen at this office.
Feb 27, 2016
There was a lot of talking and laughter from the back when I came in. That was very different from my last eye doctor. It sounded like people really like each other and enjoy their jobs. All of the people there were extra nice to me as well. I liked that. The last place I went the only person who smiled at me was my doctor.
Feb 26, 2016
Victoria is AWESOME!!! As well as the other ladies/staff.. Dr. Heather is PRICELESS!!!
Feb 24, 2016
Victoria is AWESOME!!! As well as the other ladies.. Dr. Heather is PRICELESS!!!
Feb 24, 2016
Been coming here for several years. Now exploring lasik options with Dr. Bowen. Fabulous practice and great service and people!
Feb 19, 2016
The service was excellent; the staff is friendly and provide comfort with each patient. My daughter accompanied me and was impressed to make an appointment shortly after we arrived! I've already spoken highly of this practice to family and friends.
Feb 12, 2016
I did not like the idea of all employees wearing all black. It made me feel like I was at a funeral home. Black pants OR tops would be fine but, I think there should be some color somewhere. It was kind of depressing.
Feb 4, 2016
Very good and surprised at the selection of frames I hade to chose from.
Jan 24, 2016
I had an emergency appointment and was taken care of quickly. Every step of the process was explained. Dr Bowen took great care of my eyes and me. My nerves were shot. She had me to follow up with her on her cell phone the next day. Doctors rarely do that now a days. Thank you so much for caring.
Jan 16, 2016
More room between the front desk and chairs for handicapped people
Dec 14, 2015
Very pleased customer, everything was explained & detailed.
Dec 4, 2015
I felt very relaxed and comfortable and everyone was very kind and professional
Nov 20, 2015
Had been to both urgent care and the Er, but neither one helped. In fact, I was given the meds that had given me an allergic reaction creating more pain. I called Devine and was seen by Dr. Bowen thevsane day. Felt better the same day too! I am one happy and healed patient!!
Nov 20, 2015
Dr and nurses were very kind and thorough. Appreciate the service and explanations as always. Great renovations
Nov 14, 2015
I have been very pleased with the professionalism and service we have received from Ms. Jones. She is the reason that we returned to Divine Family Eyecare!
Nov 12, 2015
Dr. was patience and comprehensive in her explanation to me
Nov 12, 2015
Nice and friendly staff but wrong vision diagnoses
Nov 11, 2015
The dr & staff was pleasant
Nov 11, 2015
Staff was cordial. Office was very busy. Somewhat small for the amount of traffic they service.
Nov 10, 2015
Staff made me and my family feel really comfortable
Oct 30, 2015
Dr. Jones was very professional and courteous and knowledgeable. I would recommend her to all my friends and family. I also love the location of the office!!!
Oct 27, 2015
Sight better.....much better! Thankful!!! Dr. Jones and staff recommend.
Oct 20, 2015
I always have a positive experience at Divine Famiy Eyecare.
Oct 8, 2015
Excellent All The Way Around
Oct 7, 2015
My visit was very valuable to me. I got a new prescription for my vision and was given information about new frames.
Sep 16, 2015
Nice people, sometimes a little over booked
Aug 13, 2015
I only waited about 15 minutes and Dr. Sylvia Jones is just great, very down to earth and very thorough. Very good spirited person. I will return and refer others.
Aug 11, 2015
It was comfortable place and friendly
Aug 11, 2015
my experience was good with the doctors
Jul 26, 2015
The staff is friendly helpful and try to accommodate you. Dr. Bowen does a thorough job examining you and is very helpful explaining your condition from both a medical/technical terms as well as in layman's terms.
Jul 22, 2015
Its always a great experience Love the doctors both of them and all the staff are very friendly and nice
Jul 14, 2015
everyone in the office was very formerly and informative. I will definitely be back. Thank you for promptly scheduling my appointment and the swift and professional service I received during my visit.
Jul 12, 2015
We enjoy This Office and the Staff.
Jul 11, 2015
Everyone was professional and courteous. Dr. Jones knows her business. I was advised on what frames where good for my face. I got my new glasses today and love them!
Jul 10, 2015
The only problem was when I arrived. I was told that my appointment was canceled due to the fact that I didn't reply to the e-mail. I received an e-mail about a week before the appointment and replied that I would be there; then I received on the day of the appointment and didn't reply as I felt it was redundant. So...the appoint was canceled and I had to wait. After that, everything ran smoothly.
Jul 9, 2015
I love Dr.Jones she.is always kind and patient with me and tends to my every need. She also has a great personality which always makes me feel comfortable.
Jul 1, 2015
IT WAS GREAT. THANK YOU
Jun 19, 2015
I would recommend Divine Family Eyecare to everyone who I know.
Jun 7, 2015
It seemed kind of unorganized at the front desk. I was provided unsure information by a staff member. Which was cleared up by another staffer regarding my benefits. I appreciated the assistant that answered the question and provided hands on quality care with my treatment before I seen Dr. Bowen.
Jun 1, 2015
Everything went great. Everyone was very helpful, professional, and friendly
May 22, 2015
It was a very nice atmosphere,and the staff was polite and again very helpful.The doctor was patient with me in answering my questions as well as gentle.
May 20, 2015
Once I was seen it was great. The staff was friendly and professional. Despite this, I would appreciate being seen by the optometrist within 10-15 minutes of my appointment time, not 30 minutes after my appointment time. This defeats the entire purpose of scheduling an appointment. I had to cancel an event afterwards because I wasn't able to make it.
May 19, 2015
The other young ladies that work there are great, but Vicki is AWESOME!!!!!
May 15, 2015
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I was in and out quickly, everyone was friendly.
May 15, 2015
The surrounding were very clean,the Doctor explain everything what she's doing and when finish she let me If my eyes needs more followers up are not.
May 13, 2015
The staff is warm and welcoming. It is such a relaxing experience so when it is over you are glad you were there.
Apr 21, 2015
I love this place. They are like family.
Apr 21, 2015
I love Dr. Jones and her staff. Everyone was very pleasant and understanding. My whole family is seen by Dr. Jones. Thank you Dr.Jones and the staff for your help I will continue to be seen at Divine. From the Dailey Family
Apr 17, 2015
It is an outstanding service that you provide. I have not seen any negetivity to report how your service is. Verry owesome
Apr 17, 2015
I really like going there I just wish she would be on time.
Apr 16, 2015
The staff was very professional, and curtious, very friendly staff.
Apr 15, 2015
Dr. Bowen explained thoroughly about my vision as well as the floater in my right eye. I thought it was an insect flying around my face. Lol. Dr. Bowen is also very friendly and professional.
Apr 12, 2015
Always good service on all of my appointment.
Apr 1, 2015
Great staff. Everyone was willing to help and I felt like they really cared!
Apr 1, 2015
The staff and doctors are like family. I wouldn't choose to go anyplace else for my family's eye care.
Mar 27, 2015
I had a really nice vist for my 1st time going
Mar 20, 2015
I had a wonderful experience here and I always do .
Mar 18, 2015
Very positive and enjoyable experience. Dr. Bowen is personable and takes her time to explain what is happening. I've had good experiences each time I've had an appointment.
Mar 16, 2015
I took my 14 yr old niece and the doctor explained the problem my niece has with her eyes. We appreciated that the doctor didn't sugar coat the situation, but it laid it out for my niece to really grasp that she needs to take care of her eyes or she may never drive.
Feb 20, 2015
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I love this place. I've been going there for years. I would most definitely recommend it to everyone I know..... As if I haven't already. Lol
Feb 20, 2015
I like your office, the staff are welcoming and it really is a place to come to for eye exam I love it, see You soon! Ms Alexander
Feb 20, 2015
Very professional and informative experience thanks.
Jan 28, 2015
Divine Family Eye Care lived up to its name! Everyone was friendly and welcoming, and the prices were a nice change from my last doctor. There was a wide variety of frames as well. Thank you!
Jan 26, 2015