Desert West OB/GYN, Ltd.
6887 Reviews
Everyone is so kind here. They run on time and get you in and out in a reasonable amount of time.
May 2, 2024
Everything was efficient and friendly staff
May 2, 2024
dr. ketha is very nice, professional and explained everything. Staff is nice and professional
May 2, 2024
Same yourself time and stress and go somewhere else. This place is a joke. And they try and make it seem like they are doing you a favor. Ummm no, I don't come here for free.
May 1, 2024
Very thourough and frendly
May 1, 2024
Like the Doctor very much.
May 1, 2024
Dr. Is very thorough and patient. She always greets you with a smile
May 1, 2024
Dr,nurses and PA are amazing it’s the front desk and other staff that have been rude the past couple of times
Apr 28, 2024
From appointment setting to exam everything was handled in a professional, friendly, and efficient manner with no wait time! Sarah thoroughly explained each process, didn't not appear rushed, and took the time to answer my questions.
Apr 27, 2024
Appointment was timely and Sarah Iones was very compassionate
Apr 27, 2024
Positive experience. Technician was one-time, performed procedure gently yet efficiently. She was very pleasant, knowledgeable.
Apr 26, 2024
Dr. Wilkey and Patti are wonderful. I am a long-time patient and have no plans to change.
Apr 26, 2024
First time in this office. The doctor was helpful, respectful, and may me feel important.
Apr 26, 2024
Everyone was so friendly. Accommodating me because of my knee. You all are the best. Thank you.
Apr 26, 2024
I love Dr Goad! She is the best. I have recommended her many times and will continue to do so.
Apr 25, 2024
I underwent a scheduled surgery on April 12, 2024 as a newer patient of Dr. Medina. From the moment I met her I was impressed by her professionalism, and attentive demeanor. She patiently listened to my concerns and questions, which immediately put my mind at ease. The surgery was a success, and I could not be happier with the outcome. I highly recommend Dr. Medina to anyone in need of ob care. I recently had my two week post op appointment and she was again, patient answering all my questions and helping me continue my post op care. Thank you so much Dr. Medina!
Apr 25, 2024
Susan was very caring and listened well and made me feel very comfortable right from the start
Apr 25, 2024
It was quick, very organized and productive.
Apr 25, 2024
My appt went well doctor was very thorough and knowledgeable. Was quick
Apr 24, 2024
Friendly, professional, timely service
Apr 24, 2024
Everyone there is so helpful & pleasant to deal with. Your portal needs some work, it is not user friendly, it will not allow you to enter new insurance info-screen just freezes. Received 2 emails this morning stating I had secure messages, but when I went into portal there was no current message from this morning.
Apr 24, 2024
Receptionist was loud and provided no privacy. Doctor was rushed, did not answer my questions. I left not feeling helped or heard. Dr pawned all my questions off to the NP.
Apr 24, 2024
Started as a patient with DWOBGYN in 1985 with Dr Wilkey (first child born in 1986, went on to birth 3 more with DWOB), I also consulted with Dr Christensen and Dr. Wilkey and had a hysterectomy in 2011. Didn't get the same good feeling 13 yrs. later while visiting w/ Dr Koon. I'm hoping he's a phenomenal surgeon and just doesn't have good bed-side manners (not to mention he was a half hour late for our apt. and when I asked the front desk if he was running late, I was told yes, that's usual for the Dr., but today he was running later than usual).
Apr 23, 2024
They’re always so kind to me and they provide a really personal touch. My whole family goes here and we have always had excellent experiences
Apr 21, 2024
I really like Desert west and have been going there for years but it’s hard to get in to see anyone on short notice.
Apr 20, 2024
I was scheduled for a Pap smear. That was the only reason for my appointment. When I got there, they said I would have to pay for it out-of-pocket because it wasn’t cleared with Medicare. I think your office should have cleared it through Medicare for me, instead of just giving me a healthy exam. I still need a Pap smear now.
Apr 20, 2024
My doctor and her assistant were super friendly and made me feel comfortable during my first appointment with them! It’s my first pregnancy so having nice doctors is comforting and I would recommend Doctor Judy Tom as your OB
Apr 20, 2024
Dr Ketha and her medical assistant, Breanna were very kind and professional. Was the best doctor appointment I have had in several years! Definitely, soothed my anxiety about all of my concerns. Thank you very much!
Apr 19, 2024
excellent care and explains everything simply!
Apr 19, 2024
Everyone is so nice and pleasant to speak with
Apr 19, 2024
The medical assistant wasn’t exactly the most welcoming, even after I express my nervousness. I didn’t feel as though I had time to express my concerns. Also, someone messed with my chart and documented that I hand a tubal and also a hysterectomy, which I had neither performed
Apr 18, 2024
Love Dr Goad! I’ve never had a provider that is so caring and just truly cares about her patients! She takes the time to listen to any concerns and talk you through them 💕
Apr 18, 2024
I have been going to Dr. Zhang for 11 years and absolutely love the whole office! She delivered two of my babies and I whole heartily trust her! I don't want to go anywhere else!
Apr 18, 2024
The parking lot & waiting area was very full was thing I’d be there all day. However, I signed in on the kiosk & was called in less than 5 minute. Waited less than 10 minutes. My appointment was at 10:30 called back to the dr at 10:35. Very impressed with the organization. Everyone was very friendly.
Apr 18, 2024
Dr. Dowland is excellent and very personable.
Apr 17, 2024
You are nice people .And you do good work.
Apr 15, 2024
The lab was super quick! Usually getting my blood drawn is a nightmare but it was so quick and painless here! My ob was great and addressed my concerns!
Apr 15, 2024
Very impersonal stayed across the room from me. It appeared she thought I was malingering. It was very disappointing. Im post double mastectomy and post uterine cyst in 2017 . Very sad bedside manner. I dont frequently go to Doctors unless there is an issue. I felt awful leaving that office!! The staff was very nice though.
Apr 15, 2024
Doc spends needed amount of time, is personable and knowledgeable
Apr 14, 2024
I feel very comfortable and confident in the care I receive here. Dr. Tom gives me all the alternatives and listens to my thoughts and concerens. Her assisant is top notch also, getting back to me with info. I feel my care is her top priority.
Apr 14, 2024
Pleased with the PA seen. Professional w good bedside manner.
Apr 13, 2024
I was happy to find a gynecologist who seems very knowledgeable about a serious condition and has begun a process to resolve it.
Apr 13, 2024
Office staff was friendly, check in was super easy. Loved being able to do the paperwork ahead of time. I got in on time and Dr. Tom is just plain wonderful!
Apr 13, 2024
Dr. Tom is amazing! She might be my new favorite doctor! The entire staff was friendly and welcoming.
Apr 13, 2024
I have always received great service and feel very comfortable with the doctors Thank you
Apr 12, 2024
Very professional and proficient. Answered my questions thoroughly. Just seemed a little rushed.
Apr 12, 2024
Fast and efficient at check in. Dr Boots was kind, professional and engaged to fully understand my concerns.
Apr 12, 2024
Everyone is professional and helpful!
Apr 11, 2024
Everyone there was really nice. The exam for me was a little uncomfortable. Being a little more gentle would be nice.
Apr 11, 2024
Dr Goad is probably the best OB I’ve ever had. I previously saw Dr Oehler during my pregnancies here as well and she was also fantastic, but Dr Goad is exceptionally kind, thorough, and gives me all the best options for my personal health. I would recommend her to anyone looking for personal care.
Apr 11, 2024
This was my very first appointment with an OB/GYN, so I was a bit nervous coming in, but I couldn't have felt more comfortable! Dr. Dowland was so kind! She answered all of my questions and walked me through everything she did during the exam. Couldn't have had a better first experience! I will definitely be recommending Dr. Dowland and the Thunderbird Desert West team!
Apr 10, 2024
It was a very clean, and staff were very welcoming. I felt like I was heard and next steps were clearly explained.
Apr 10, 2024
Dr. Goad's office is always efficient and professional and they always answer any questions that I have. I have been going here for many years:)
Apr 10, 2024
I have been a patient for almost 35 years and my visit the other day felt like I was a new patient, you didn’t know me at all, you hadn’t read my chart or or familiar with the things I had been through over the last year. I didn’t feel heard, and I didn’t leave with any answers to the questions that I had asked. I’m very disappointed in my visit and with my care.
Apr 8, 2024
I specifically asked when scheduling my appointment over THREE MONTHS IN ADVANCE if I could do a pap/IUD removal while establishing care. I was told yes. This was after I called multiple times because your lines are always busy. I get there and the MA tells me I have to choose one or the other. The NP comes in and says this is due to coding. I chose the removal. I have obtained a PAP at 2 IUD insertions and an IUD removal, so this cannot be the case. I also ended up with a UTI later in the week. I will not be returning here.
Apr 8, 2024
Normally attentive and answer all questions throughly
Apr 8, 2024
I enjoy visiting with the Dr. She was very nice. The office was very clean, the workers seemed very polite.
Apr 7, 2024
Great office staff, ease of visit and wonderful care from Dr. Goad!
Apr 7, 2024
Love this practice!! Very caring
Apr 7, 2024
I felt very safe there for my first time ever doing my Pap smear and I can’t wait to go back in three years. The nurse and doctor were very kind.
Apr 7, 2024
Everyone worked so hard to make sure my experience was good. From the lady who checked me in to the lady who checked my vitals to actually seeing the person I was scheduled with. It was so nice to have people actually listen to my concerns.
Apr 7, 2024
I’ve never had any issues with this office. Front desk check in is quick.
Apr 6, 2024
The staff is always so friendly and welcoming and they ease your nerves.
Apr 6, 2024
Been seeing Andrea Corrick for 24 years.. that speaks for itself!!!
Apr 6, 2024
easy check in, very clean and friendly facility. I love the NP I see every year.
Apr 6, 2024
Simple checkin, short wait time, professional staff and thorough providers.
Apr 6, 2024
Always great place, very understanding
Apr 5, 2024
Provided great customer service.
Apr 5, 2024
I did appreciate being seen on time. The provider I saw- Daniella was not very friendly or caring. She seemed annoyed and impatient. She did not take the time to explain things thoroughly. I know it is a big office and very busy, the nurse was kind and helpful. One of the ladies at the front desk seemed very stressed out and overwhelmed. I had a little slip of paper that I was to give them to schedule a procedure. Apparently she was not the person who handles that but I would have appreciated simply being directed to the correct lady at the desk. It was also difficult to get an appointment that is not weeks away. I returned to Desert west because I had had such a great experience with nurse Corrick at the Anthem office, in comparison my experience this time was not as good.
Apr 5, 2024
All staff from the front office to the dental hygienist and the dentist are always friendly.
Apr 5, 2024
My last annual exam appointment may have been the fastest, most efficient appointment I’ve ever had. I was in and out within maybe 20 minutes or faster. It’s so appreciated when the usual experience is waiting quite a bit in the exam room, naked, wearing the gown and getting all sweaty because it’s been too long. So thank you!
Apr 5, 2024
I love Desert West! I have been going there for 10+ years and they have always treated me great! Everyone there is so friendly and accommodating.
Apr 5, 2024
Everyone in the office was kind and Knowledgeable. I was in and out quickly.
Apr 4, 2024
Start to finish, all staff members were kind and caring. You can definitely tell everyone is happy to be at work! And what a difference it makes in patient care! Thank you all for all your hard work and dedication to your professions!
Apr 4, 2024
Everyone was very friendly and professional. The facility was very clean.
Apr 4, 2024
Great group of health care professionals
Apr 4, 2024
Great experience, from the front desk to Dr. Medina!! I have found a new GYN!
Apr 4, 2024
Friendly staff. Nice new office.
Apr 4, 2024
Dr. Andrea Corrick was so caring and kind. She made sure to ask all the right questions and was ialso a great listener. I appreciate her commitment to excellence.
Apr 3, 2024
I have recommended Desert West to many friends! I appreciate the female staff and feel they truly listen to my concerns. It is first rate from the front office to the nurses, PA’s, and the doctors !
Apr 3, 2024
The staff was friendly and courteous. I was called back in a timely manner… And felt like Dr. Wilke listened to my concerns 100%. She made me feel like I was the only patient she had that day.
Apr 3, 2024
Everybody that worked at this office was very pleasant and very helpful. I felt comfortable. My doctor was amazing. I felt really comfortable with her she was very eager to answer all my questions if I had any and explained everything to me, and she went along the way, and advised me that my results would be done in seven days I was very pleased with the outcome. I will still continue to go there.
Apr 3, 2024
On time, helpful, friendly.
Apr 3, 2024
It is always a pleasure to see Dr. Tom and her assistant. I would like to be able to fill out my forms online through a portal prior to my visit rather then at the kiosk in the office. Also, please put a trash can near the door in the restroom so that when we use the paper towel to open the door, it would be more convenient. Thank you
Apr 3, 2024
Doctor and staff were so comforting and amazing.
Apr 2, 2024
I always feel so comfortable coming to Desert West staff is friendly. Your check-in process is very quick and easy and the doctors are caring and attentive. . Thank you.
Apr 2, 2024
Excellent care, service, and overall experience
Apr 1, 2024
Great office. Staff and doctors are awesome. Only complaint is if you are running late, have the courtesy to let the patient know especially if more than 30 minutes past your scheduled appointment.
Apr 1, 2024
The check in process was very quick and easy and I was called back by my scheduled time. The doctor was professional and answered all my questions.
Mar 31, 2024
Love Dr. Dowland. But the wait time was excessive.
Mar 30, 2024
All staff were warm, professional, timely, and attentive. I appreciated the cloth gown instead of paper. I had minimal wait time and felt that any concerns I brought up were heard and answered. Originally I was nervous because I was a new patient, but am so glad I came to this office. I also appreciated the lab on site so I could get everything I needed done at one time.
Mar 30, 2024
I have been coming here for 14 years and they never disappoint! It’s always a pleasant visit l!
Mar 30, 2024
Dr Wilkey was wonderful, as always…pleasant, thorough, caring, and kind. Patty, her MA was terrific too.
Mar 30, 2024
Office workers were helpful, polite, and professional. Nurses were easy to talk to and helpful. Dr. Wilkie took the time needed to talk to me and made me feel like my concerns and problems were important to her. She even remembered who I was after 10 years when I stopped going to a gynecologist!
Mar 29, 2024
Jennifer Underwood is amazing and I feel comfortable and heard in her presence. I will continue to go to her for my exams and concerns as long as I possibly can. Thank you Jennifer for being so fabulous!
Mar 29, 2024
I felt that all the people that I had spoken to was very helpful and had explained everything that I needed to know. They were all very polite.
Mar 29, 2024
Very thorough doctors and super kind receptionist
Mar 29, 2024
Dr. Boots is wonderful. She listens.
Mar 28, 2024
Everyone was professional. I enjoyed meeting my new practioner, Dr. Groff.
Mar 28, 2024
Everyone was nice at the office
Mar 27, 2024
This was a quick visit, everyone was so kind
Mar 27, 2024
Lovely office. Everyone is very friendly.
Mar 27, 2024
I have loved being a patient here (have been for years) but my last experience was really bad and I don’t know if I’d seek care here again. I received a well-woman’s exam (which I have successfully done in the past). The provider I saw this last Monday, however, was extremely rough with the speculum and didn’t even use lubricant. It felt like a knife was stabbing me, and I felt like she wasn’t being gentle or taking the proper care with my body. I wasn’t able to complete the exam, unfortunately, and was in pain for the rest of the day.
Mar 27, 2024
Front desk was lovely. The provider was sensitive to my discomfort and took extra care to speak kindly to me and answered all my questions
Mar 25, 2024
I was EXTREMELY nervous about my appt!! Mainly because I have severe “white coat syndrome” that spikes my blood pressure into hypertensive crisis mode sometimes! It becomes the main issue instead of the real reason I’m there for. (However, my bp goes back to normal after I’m done!) I was very relieved to have my bp taken manually instead of by the machine that tends to restart halfway through and makes it even worse. So already felt the stress decompressing. Then after Dr. Wilkey came in, I was so impressed she remembered me and asked about my daughters (that she had delivered 18 & 22 years ago). I also felt wonderfully ‘heard’ when she asked about my daughter that had recently passed away. Overall, I came home and told my husband how surprisingly comfortable I felt at my appointment and wished I hadn’t have waited so long to go.
Mar 25, 2024
Questions are always welcome and you are treated respectfully and kindly.
Mar 25, 2024
I like the fact that the doctor comes into the exam room by herself without any of the medical staff. This is great for privacy reasons. The doctor is also very approachable and takes her time which I greatly appreciate. I wish the ultrasound would be of better quality though.
Mar 25, 2024
Sarah Jones was so kind and gentle. She listened and made me so comfortable. There was always casual conversation to keep the appointment easy going and unstressful.
Mar 25, 2024
The staff from.the moment you enter is outstanding interaction. Dr. Willey and Patty are the best. I know I am getting the best care. Warm and compassionate.
Mar 25, 2024
I have been coming to Desert West since 1986 and it has continued to be a top notch ob/gyn office to receive care from. Dr. Wilkey is always genuine and cares for how I am doing. Her assistant at this visit Patty was over the top excellent and had read my chart and spoke with me like she she really cared, this is a rarity in our fast paced medical world. Thank you!
Mar 24, 2024
I have always been very pleased with Desert West OB/GYN.
Mar 24, 2024
Dr. Judy Tom is the best. She is very attentive and personable!
Mar 23, 2024
Quick, friendly, thorough staff.
Mar 23, 2024
Staff and doctors were very kind respectful and considerate of my needs and concerns.
Mar 22, 2024
I’ve always had good providers but this time she didn’t seem like she wanted to spend the time with me. She is the first one to not do an actual full exam and also told me that I couldn’t monitor my thyroid bloodwork with her and that I have to go to another doctor to do that. I’ve always had my gynecologist providers monitor my bloodwork and levels.
Mar 22, 2024
The staff was very kind and friendly, the place is beautiful. I felt comfortable talking to my OB and she was very personable. 5 stars across the board.
Mar 22, 2024
Waited over an hour , pa came in and barely looked at my concern was in and out in two minutes . Perscribed an antibiotic for something she felt was an infection without asking me questions or listening to my concerns. Felt rushed and when asked “ why are you prescribing an antibiotic for a “ so called superficial hair follicle “ her response was “ you don’t have to take it if you don’t want to but I’m prescribing it and if it doesn’t get better you can chose to take it or not “ then left …
Mar 22, 2024
On time , good listener, good visit
Mar 21, 2024
Friendly and professional. Suite clean and organized.
Mar 21, 2024
Visit was timely and Doctors Mahour was supportive and informative
Mar 21, 2024
Feel welcomed, Very nice staff, answers questions.
Mar 21, 2024
The front desk staff were very helpful and professional. . The PA Sarah Jones was very professional. She took her time with me and answered all my concerns.
Mar 20, 2024
Cynthia Holsen was wonderful. Put me at ease and really helful.
Mar 18, 2024
I had to wait 30 minutes in the lobby and another 10
Mar 17, 2024
I lov the office and the working staff.
Mar 17, 2024
I was kind of concerned about the fact that my last name on my paperwork was different than the information I checked in with. I confirmed everything prior to check in then my lab work reflected everything correctly except my last name which did not make sense
Mar 17, 2024
The staff is very friendly, helpful and courteous. My wait time for my appointment was minimal, and I felt that I spent an appropriate amount of time with Dr. Dowland, where she provided explanations of procedures and treatments. Thanks for a great appointment experience.
Mar 16, 2024
Great patient care from both nurse and doctor
Mar 16, 2024
Being 85 and not having had this type of exam for at least 10 years I was anxious from the first until I left everything, so professional I was put it eased and would recommend it to anyone
Mar 16, 2024
9 years ago I made my first appointment with Dr W Dowland and have been following her ever since. She takes what ever time I need for my appointment and answers any questions I may have. There is no rushing of my appointment. The office is clean and staff performs professionally.
Mar 16, 2024
My provider was very informative and helpful during the entire process. I felt safe and cared for. Would recommended to a friend for sure.
Mar 15, 2024
I didn’t see the provider I was told during scheduling. She wasn’t thorough on checking a suspicious spot on my left breast. And told me she was going to get a second opinion and went into another appointment instead.
Mar 15, 2024
Dr. Tom and her assistant are my doctors and they're very nice and professional. I highly recommend to go see her. The rest of the staff are nice as well.
Mar 15, 2024
Terrible customer service. Terrible bedside manner, waited over an hour to be checked in
Mar 15, 2024
Clean environment and friendly staff. Good experience.
Mar 14, 2024
The office has gotten dirty since it opened. The wait was ridiculous. 50 minutes until I was seen, as if my time isn't valuable. Even the front office staff thought it was weird they hadn't called me back at the 35 minute mark. The PA could not explain what she was trying to for the life of her. She asked ME if I want her to send my PAP in or not based on my age and recent period, or just come back another day. It was my whole reason for being there, why wouldn't we send it in? WHY would the "doc" be asking me versus giving me her professional opinion (being that I'm paying for her knowledge)? I called to reschedule my PAP because I started my period. The scheduler simply asked "how long are your periods?" Then scheduled me the day after she thought I'd be done. Not another word said. The PA kept trying to explain something about timing, but said over and over again that it's really confusing and took her 3 years to understand it. Ummm, WHAT? I don't want a PA that can't understand when to do and when not to do a PAP!!! I PAY FOR YOUR SERVICES AND EXPERTISE.
Mar 14, 2024
As a new patient the visit seemed very rushed and had to interrupt to get my patient history in. Seemed to be an accumulation of urine samples in bathrooms. Which made it feel unclean.
Mar 13, 2024
The front desk staff is always very busy. They are very kind and do give their best effort to be helpful but they seem understaffed. My current provider just does not mesh well with me and I was told I cannot switch providers in the middle of pregnancy so I feel stuck.
Mar 12, 2024
Felt very comfortable with the staff. The doctor spent time with me and discussed my concerns with me.
Mar 12, 2024
I have gone to Desert West for 27 years now. The staff is very professional and easy to talk to about anything.
Mar 10, 2024
Loved the doctor. Sensitive and professional.
Mar 10, 2024
Great facility and staff. Very welcoming and even tho the sign said short staffed everything was running on time and everyone was so nice
Mar 9, 2024
I’ve been coming here for years. Very nice place and staff. I’ve been seeing Cynthia Holsen for years. She’s very friendly and down to earth.
Mar 9, 2024
The provider was the sweetest. Very easy to talk to The only person working the desk that day was so kind and helped me be seen that day
Mar 9, 2024
Very nice, and friendly front desk, Denise was very helpful in explaining the process. Dr. Koon and Joanne made me feel very comfortable and they made sure I understood my options.
Mar 9, 2024
I would give the provider a l0 but took it down l number because of the length of time I had to wait to get in to see the provider.
Mar 8, 2024
Dr. Zhang has been my doctor through 2 pregnancies. She is so relatable and informative, taking great care to listen to my needs. Always offers great recommendations and referrals when needed.
Mar 7, 2024
The Nurse Practitioner was super great
Mar 7, 2024
Fast service, clean facilities, easy check in, and friendly team.
Mar 7, 2024
Dr. Zhang is so great! This was my first appt with her and I couldn't have been more pleased. I will be back to see her.
Mar 7, 2024
I been going to Desert west over 25 yrs. Dr Goad is very good doctor.
Mar 6, 2024
Dr Nina Wilkey is the very best doctor I have ever had the pleasure of knowing. For years she has treated me with compassion, understanding and truly wanting me to be able to live my best life. Amy Boots, DO was absolutely fabulous at doing my pelvic ultrasound and made the experience much much much better than expected. I will send pictures of my travels. You have a great staff and Dr Wilkey’s assistant is extra wonderful. The ladies in Phlebotomy were great too and it is so fantastic to have that service right in your office. Thank you for everything.
Mar 6, 2024
I was told that a service could be provided and when I went to schedule it I was told that I needed to schedule it with someone else, then had difficulties with the list of suggested services to make the appointment
Mar 6, 2024
Staff was so kind and helpful. Dr Boots was not only professional she was calming. I was so happy to find a doctor I would recommend to my own daughter in the future.
Mar 5, 2024
I liked the NP but the "greeting" nurse was cold and robotic.
Mar 5, 2024
I have been coming to Desert West forever and never been treated poorly. The Drs & staff are amazing. Cynthia and Eurie are A+
Mar 4, 2024
Excellent GYN appt. I would highly recommend this group.
Mar 4, 2024
The doctor was through and addressed my needs.
Mar 3, 2024
Friendly, efficient office staff. Did have to wait an hour to see the Dr. but that can happen. Liked the Dr., felt he took time to address my concerns, good suggestions for treatment, etc.
Mar 2, 2024
My service is excellent from Dr Tom. She's warm, thorough in her exams. And doesn't rush thru the appointment. The staff is friendly and efficient. I really like going there.
Mar 2, 2024
Very happy with the facility and my Dr.
Mar 2, 2024
I feel like I got the best possible care from Dr. Dowland. She was very professional, caring and gave me very valuable advice. I would recommend her to anyone.
Mar 2, 2024
It was a great visit, no wait time and the Dr. Ketha was super attentive and Brianna was wonderful.
Mar 2, 2024
Minimal wait time, professional and pleasant doctor and staff.
Mar 2, 2024
Doctor was polite and knowledgeable, answered all my questions. Online check in and kiosks are easy to use.
Mar 2, 2024
Did not wait very long and in and out
Mar 2, 2024
Andrea is so sweet! I was in and out super fast!
Mar 2, 2024
everyone was friendly and helpful
Mar 1, 2024
Prompt service, knowledgeable staff, and nice location.
Mar 1, 2024
Very clean The obgyn was very nice and helpful Nurses very nice loved my visit
Mar 1, 2024
Very kind a friendly staff! Quick, easy & painless appointment.
Mar 1, 2024
Pleasant, professional, perfect!
Feb 29, 2024
Doctor was so kind and staff was so supportive! Thank you
Feb 29, 2024
The entire staff is so supportive and friendly!
Feb 29, 2024
I was just an old body in an assembly line.
Feb 29, 2024
***** I've been going to DWOBGYN for 28 years and I was skeptical to schedule with another provider since Dr. DeSalvo retired but Dr. Groff was very pleasant
Feb 29, 2024
Awesome staff and doctors
Feb 28, 2024
The office is very clean an easy to get to. The staff at the front desk are friendly and promp. The doctors assistant is amazing and welcoming and Dr. Tom is amazing! She has a great bedside manner. She delivered 2 of my 3 children and I absolutely love seeing her!
Feb 28, 2024
This is my first pregnancy. Everything is going smoothly, but naturally I have a lot of questions. With each visit that I’ve had so far, the office and staff haven’t been unfriendly, but they have been rushed and impersonal, which doesn’t give me a lot of confidence or trust in their practice as a first time mom. I haven’t been asked once “do you have any questions?” I’ve always had to prompt. Which is fine, but having a provider show concern and care by opening up opportunity for questions makes me feel like I’m not bothering them, and like they actually are paying attention to me, and not just pushing me through. I want to be clear that I haven’t had a terrible experience! But that it definitely could be better, and therefore I wouldn’t be quick to recommend it to anyone.
Feb 28, 2024
Everyone is very nice and professional. I think Dr. Tom is a very good doctor and very nice. I would highly recommend her.
Feb 27, 2024
Dr Boots is so kind and attentive. I am naturally anxious and she was able to calm all of my new mom anxieties!
Feb 27, 2024
Awesome providers and staff!
Feb 26, 2024
Dr Boots listens to you during your wellness exam and recommends the best course of treatment based on your concerns. She is very knowledgeable and cares about how you feel and your overall wellness.
Feb 25, 2024
I appreciate the efficiency and amazing care I receive at my visits, the staff is always very friendly
Feb 25, 2024
Wait time was extremely long. Appointment was at 2pm but was not called until 2:50. No other patients were called for my Dr while waiting. Not sure what was going on.
Feb 24, 2024
Everyone was very friendly and kind.
Feb 24, 2024
I've been seeing Dr. Zhang for over 10 years, she absolutely incredible! All the staff at Desert West are so welcoming and attentive.
Feb 24, 2024
Dr Tom has been my doctor for years, this year she seemed a bit rushed but answered all my questions and concerns.
Feb 23, 2024
Very caring staff. Clean and comfortable waiting area. Easy check in. The doctor asked appropriate questions and I will be back for future appointments.
Feb 23, 2024
It’s very difficult to get a hold of someone when you call the office. I’ve been on hold for 13 minutes minimum….ridiculous.
Feb 23, 2024
The office was very friendly and efficient. My provider answered all my questions as well as her assistant.
Feb 23, 2024
Based on my last visit I would give you a ten. The practitioner I saw was magnificent. however I have seen some drs in the practice that I would rate much lower. Also the office support staff is poor and sometimes very rude especially at thunderbird. I much prefer the nurse practitioners. They are empathetic, professional and not arrogant and dismissive as some of the drs I have seen (Shaw and coon). I’m sorry Hannah Tilden left the practice she was excellent.
Feb 23, 2024
1st. Time there, felt like I was coming for a long time, made me feel so welcome and warm Thank you all ,not only professional but so kind and like they enjoyed being there not just a job. My Dr. Judy Tom was just as wonderful, thank you all again.
Feb 23, 2024
Amazing staff from the front to the back office
Feb 23, 2024
Andrea Corrick is amazing! Also, I appreciate the efficiency of the office.
Feb 22, 2024
Love the staff and my experiences but closing Anthem office and not delivering at Sonoran is extremely disheartening when you have a pregnancy “plan”.
Feb 22, 2024
Debbie is very nice and professional.
Feb 22, 2024
Dr. Medina was very easy to talk with. I felt she heard my concern and was able to provide answers. I was not kept waiting long and I appreciate that my time was valued.
Feb 21, 2024
I left a message for the manager, but I felt very unseen and unheard.
Feb 21, 2024
The front office staff is kind, professional, and courteous. Dr. Wilkey is through, professional, and shares her knowledge in an understanding manner.
Feb 20, 2024
I have been going to this facility for over 30 years and have always had the best care. The staff is always helpful and considerate.
Feb 18, 2024
I love the staff and Dr. Goad. They take very good care of me.
Feb 18, 2024
Desert West Thunderbird is conveniently located on the Westside of the Valley. Staff are friendly and efficient. I’ve been coming here for nearly 2 years and like that you can provide blood sample test onsite, easy check-in and appointment services.
Feb 18, 2024
Doctor spent a very minimal amount of time with me. I did not receive discharge paperwork and had to call multiple times to leave messages because she did not prescribe the correct dosage of my medication. Doctor didn't look at my labs or discuss my health needs with me.
Feb 18, 2024
I was referred by Dr Judy Tom to Dr. Lee Koon because of my situation. Dr Koon was very patient with me and explained everything to me. He did not treat me like a person of advanced age, which I appreciated greatly. I had surgery a year ago and feel wonderful. In my opinion Dr. Koon and is staff, especially JoAnn are great!
Feb 17, 2024
I have been going to Desert West for years! Always welcoming and fast appointments!
Feb 17, 2024
This was my first appointment with Dr. Wilkey. She was very nice, listened to my concerns, and we agreed on a treatment plan. I’m very happy to have found her and I would highly recommend her to anyone. Also, the staff in the front office was very friendly and helpful.
Feb 17, 2024
I had such a wonderful and loving ultrasound tech! She made things so stress free and she was so genuine in her excitement for me and my family!
Feb 17, 2024
The staff,the dr are always professional, the office is well clean, well staffed.Dr Koons & assistant are awesome.
Feb 16, 2024
Very friendly, clean, knowledgeable
Feb 16, 2024
I love Andrea Corrick. She is personable, kind and very good at her job.
Feb 15, 2024
NP Jenifer Underwood was so attentive & caring; she didn’t rush at all & took the time to explain things. It really shows that she truly cares about her patients! I will definitely be scheduling with her again.
Feb 15, 2024
Very Professional and attentive! Dr Tom is the best, love her!
Feb 14, 2024
You guys do an excellent job with everything and taking care of me and my baby
Feb 13, 2024
Best place to be seen, heard and taken care of!
Feb 13, 2024
Very impressed with the professional service.
Feb 13, 2024
Quick easy check in, i have been seeing Dr Goud since amazing Dr. The staff there are very professional.
Feb 12, 2024
Everyone was very nice and felt respected. My exam was painless.
Feb 11, 2024
The Doctors and staff, from front office all the way through to the doctors are wonderful. Very attentive and kind. Dr Goad and Dr Kuhn are very knowledgeable and easy to talk to.
Feb 11, 2024
Saw the nurse fairly quickly but long wait for doctor.
Feb 10, 2024
I originally would have left a bad review because my appointment got rescheduled twice, very inconvenient. But they got me in pretty quickly still and when i had my appointment i believe her name was andrea was the kindest most empathetic health professional i have ever encountered. Even though my iud was wrapped into my cervix it was still a very pleasant experience simply because of her.
Feb 10, 2024
Dr Dowland is amazing and she will be my doctor forever
Feb 10, 2024
Check in at the kiosk was easy, my wait time was in the lobby was short and the time in the room waiting for the doctor was not long. The staff is very efficient.
Feb 10, 2024
They are very friendly and professional.
Feb 9, 2024
Beautiful office with very friendly staff!!
Feb 9, 2024
Very nice place, and excellent attention
Feb 9, 2024
It was very easy to schedule the visit. I was able to get seen the very next day! The staff welcomed me upon arrival immediately and the wait time was minimal. I could tell that the employees truly cared and everyone gave exceptional care. The NP was FANTASTIC!!
Feb 9, 2024
Have been going to Desert West since 1998 and have always been very pleased with the service provided.
Feb 9, 2024
The PA was very friendly and seemed very knowledgeable. The only thing that bothered me was saying that I would not be given the results of my pap unless there was an infection present.
Feb 8, 2024
Dr. Groff is so wonderful. She has such a gift of putting me at ease and makes the process seem not so awful and invasive.
Feb 8, 2024
The Desert West offices have always been extremely efficient every time I have gone. The nurses and Dr.s take time to listen and provide you with the best options, give your goals.
Feb 7, 2024
The staff at the Estrella location have always been kind and helpful.
Feb 7, 2024
Dr. Dowland is excellent!
Feb 7, 2024
Very friendly and helpful staff
Feb 7, 2024
My only complaint is it takes forever to get in for an appointment
Feb 7, 2024
Dr. Dowland was knowledgeable and patient. Subsequent phone call to ultrasound department with a question was not returned as promised.
Feb 5, 2024
Andrea Corrick was super nice! Only thing I found silly was that we are required to use the kiosk to check in, the kiosk was very laggy and it said you couldn't swipe your card and had to input card number but then didn't ask for payment. As soon as we sat down got called to the desk to give insurance card and payment. No need for a kiosk if you are just going to interact with the patient anyways. In my opinion it didn't speed up the process and it feels much less personable. I think its important in a Dr office setting to be less robotic and more personal since you are trusting your care to people who work there.
Feb 5, 2024
Been coming to Dr Wilkey for over 35 years. Still love her
Feb 4, 2024
Everyone there was so nice and helpful.
Feb 4, 2024
I have been going to this location for many years. And have seen a couple of different doctors and have always been treated great. The only thing is when I was checking in it was a little inconvenient for me to be standing up when I had to be using the portal at the front desk. To check in to check all of my information when I asked the receptionist is there another way to do this? She said no there isn’t because you didn’t take care of this on your phone at home so now you have to stand up and be inconvenienced , I am a 61-year-old woman so standing up for that amount of time was not OK and I think maybe there should be an iPad that you could sit down with like other doctors offices to continue filling out paperwork and she didn’t even have a smile on her face when I was asking questions, she took it very personally Which was not professional at all.
Feb 4, 2024
The NP I saw was great. Maybe a 5 minute wait in waiting room.
Feb 3, 2024
Excellent timely service from all staff. All concerns and questions were addressed.
Feb 3, 2024
Good care from Dr. Wilke and MA.
Feb 3, 2024
I was very empress with the facility and the quality of care. The only thing that upset me was that I waited 1 hour and 30 minutes to be seen. I understand Dr. Dowland is busy and she does procedures as well, if I had known it would have taken this long I would have scheduled my day differently.
Feb 3, 2024
Thank you for the excellent care i received. I was really nervous to come in for my wellness exam but everything went really quick and easy. All that stress for nothing!
Feb 2, 2024
Best doctor.! I love Dr Zhang. She is very caring.
Feb 2, 2024
The whole office was fast and very friendly
Feb 2, 2024
Super easy online pre appt process with on time appts. Dr. Goad and her assistant are very personable, and responsive to questions and make the well woman appts bearable.
Feb 1, 2024
I waited an 1 hour in the waiting room before I got seen. I received a text message saying please arrive 20 minutes prior to appointment, and I did. My appointment was at 4:00pm and I did not get seen until 4:40ish. In addition, seeing the Dr. Medina, I was not thrilled with her. She came into the exam room, and seemed like she was not approachable or easy to talk to.
Feb 1, 2024
Dr. Tom has been my OB for over 17 years!!! She is amazing and makes things easy and celebrates with you on the great things and holds your hand and walks you through the hard. While always giving you the absolute best medical care!!!
Jan 31, 2024
Dr. Wilkey is hands down the best! Compassionate, informative, helpful and beyond knowledgeable and professional. I wouldn’t go to anyone else and recommend her to absolutely everyone I know. Dr. Wilkey’s assistant is always friendly, helpful and gets back to me if I ever need anything. She is extremely proficient at her job.
Jan 29, 2024
Dr Wilkey and her assistant Patty are just amazing!!
Jan 28, 2024
Friendly accommodating staff
Jan 28, 2024
Was only there to get depo shot so can not quite on other questions. Previous visits have been much better with shorter wait times in office.
Jan 28, 2024
A very long wait but the staff was very kind and my DO and MA were both amazing!
Jan 28, 2024
Dr Winter Dowland. Wish docs were more like her. Easy to talk to Dr Dowland explained thoroughly questions I had. I will recommend her to others. She’s great !
Jan 27, 2024
Dr Goad was so kind, a great listener and very knowledgeable:)
Jan 27, 2024
Everyone was so nice and helpful!!!
Jan 27, 2024
the staff are friendly and it was easy to check in. The wait was short too. Nurse Practitioner Hoelzen is terrific! I’m glad I found this office.
Jan 27, 2024
I have always loved the office and staff, unfortunately now my health insurance takes only certain doctors within the office. Makes it difficult to find a doctor.
Jan 26, 2024
The receptionist was friendly and helpful. The whole team, nurse and NP, Sarah to good care of me
Jan 25, 2024
Friendly & professional Dr’s. I appreciate they have mutliple locations to choose from. I went here for my tubal as well as for my yearly well women exams.
Jan 25, 2024
I really like my Doctor, and I respect his opinions. Unfortunately signing in has become very impersonable. I had no interaction at all with the front office staff
Jan 25, 2024
This was my first time here Highly recommended
Jan 25, 2024
This is a promising clinic that is still working out the logistics. They contacted me about a referral from my PA. I made the appointment, filled out the New Patient Paperwork digitally, checked in 30 minutes prior to my appointment, more paperwork and paid the co-pay. Once I was in taken to the examining room the nurse informed me that she could not find my Chart and that she would look for it. 6 minutes later she returned and asked if I could access my chart through a portal. Eventually, the chart was accessed and a PA came to see me. She then told me that they could not do the exam because the chart did not give them enough information. However, based on my verbal information, I would need to return in 3 months for the exam. Why did they call for the appointment if they did not know the reason for the medical visit or have the chart to make that kind of assessment? Then I was told since I spoke with the PA, my co pay could not be refunded.
Jan 25, 2024
Everyone was very nice. I came for an education, but none was given, even when I asked repeatedly.
Jan 25, 2024
Great provider, listens to her patients. I don’t feel rushed.
Jan 24, 2024
My Mom and sister both recommended and I made the switch from another practice in Scottsdale.
Jan 24, 2024
Easy visit. Really like my doc
Jan 24, 2024
Cindy Holsen and her Yuri are a wonderful team. They are kind, thoughtful, and thorough.
Jan 23, 2024
The doctor and staff were very nice.
Jan 22, 2024
Dr. Goad is always so nice and takes the time to go over anything I have questions about.
Jan 21, 2024
I had a great experience. Thank you
Jan 21, 2024
Great service. Was able to work me in right away. Very informative.
Jan 21, 2024
Well I had an appt and checked into the kiosk as directed. Waiting for over an hour. Received a text stating I missed my appt as I sat there waiting. Went up to the counter and they couldn't explain what happened but was told not to check in with the kiosk again. Go figure. I was the last one to be seen for the day. So when you check in, do t check in with the kiosk and make sure you check with them to see how long it will take and make sure you're checked in.
Jan 21, 2024
I saw Jennifer Underwood, FNP and she was absolutely amazing. I could tell she really cared about any questions and concerns I had. I struggle with PMDD and she offered me great recommendations and outside resources for me to utilize. She was also just kind and friendly in general. It was nice to feel heard and to be taken seriously. We need more compassionate people like her in the world!
Jan 21, 2024
The medical assistant didn’t seem like she wanted to be there. The nurse practitioner was in the room for maybe 5 minutes and would not me get a word in. She is the physician and should be advising me on what to do instead she basically told me it was up to me. The labs that were sent were generic and you wouldn’t be able to tell there was an issue with the one lab.
Jan 20, 2024
Staff was pleasant. Clean environment Long wait time
Jan 20, 2024
Check in is easy. The staff is friendly and respectful. Dr. Tom has been my doctor for years. She is personable and easy to talk to. She listens and sees me as a whole person. She is always respectful and friendly.
Jan 19, 2024
Lovely experience all around. Very easy to fine, clean and friendly. Loved meeting Dt Medina, she was great. 10/10.
Jan 19, 2024
Dr Wilkey is always interested and concerned about your health and how your life is going concerning your health in a very positive manner!
Jan 19, 2024
My daughter Sarah is special needs and the doctor was wonderful with her. Thank you so much.
Jan 18, 2024
I initially made an appointment to confirm my pregnancy, my appointment turned into a miscarriage confirmation. The nurse practitioner was kind, compassionate, and sensitive to my situation. Desert Valley will be my new office for my woman’s health needs.
Jan 18, 2024
Very clean efficient and professional office.
Jan 18, 2024
Clean office. Friendly front office. Dr. Jones was nice, answered all my questions, and appt was on time.
Jan 18, 2024
The wait was a little long than expected and I missed being able to get my blood work done which was an inconvenience. However the staff was very polite.
Jan 17, 2024
The last provider I saw wasn’t really concerned with what I actually had going on.
Jan 17, 2024
I give this office a 5-star rating because the office is clean, well organized, and you're not sitting for long periods of time before you're called back for your appointment. Plus, the convenience of getting any lab work done as needed is simple, as the lab is within the office building.
Jan 17, 2024
Dr. Brown was super nice and answered all of my questions. She made sure that I understood everything.
Jan 17, 2024
Very happy that my appointment was completed in a timely manner, but my complaint is: I completed all of my check in documents and history days before my appointment. When the provider saw me, it was like she knew none of my history. I would like the provider to know my history and review my check in documents prior to seeing me next time. There was the assumption I was there for an annual, but I had other concerns to be addressed, and were mentioned on my check in documentation.
Jan 16, 2024
Energy levels of the Dr were amazing. I appreciate her patience to answer every single doubt that i had. She made me feel comfortable thats what mattered to me.
Jan 15, 2024
I love Andrea Corrick and her staff
Jan 15, 2024
I love Andrea Corrick and her staff
Jan 15, 2024
Andrea Corrick is personable and kind and really puts you at ease for that annual exam we all dread.
Jan 14, 2024
I am pregnant with my second child and this is our first time visiting this office. The office isn’t too far from home and it is a beautiful facility. The assistant and Dr. Dowland were great. They both were very thorough and let us know what was going with everything. Me and my husband both felt very comfortable. Overall I loved it. One thing I didn’t love was the wait. My appointment was at 10:30am and I might have waited about an hour to be seen. I didn’t leave the office til closer to noon time. It would have been more convenient if I was able to make the appointment a little later in the day. I was told it’ll be easier to make later appointments in the future however while setting up some future appointments it was hard to get convenient times.
Jan 14, 2024
My doctor was so amazing! She talked me through my entire check up, as it was my first time. I definitely recommend this place, they are very fast and easy to work with. :)
Jan 13, 2024
Dr. Koon is wonderful and provides with all the information needed to empower you to make confident decisions related to your health. Would definitely trust him with any healthcare needs/surgery
Jan 13, 2024
The front office was really nice and Andrea Corrick is great!
Jan 13, 2024
PA Underwood was very personable, informative and very knowledgeable. Would definitely recommend her!
Jan 12, 2024
I was very comfortable with my check up with Daniella.
Jan 12, 2024
I went to see Andrea Corrick for the first time last week and I have to say she was the BEST medical professional I’ve ever met and been treated by. She genuinely listened and showed she actually cared! I’ve already told 7 people about her! She’s fantastic!
Jan 12, 2024
Staff is friendly and helpful. Office is nice and I love Dr. Wilkey!
Jan 12, 2024
Everyone is so nice especially Dr. Wilkey.
Jan 12, 2024
Checking in process is easy. Staff is very courteous and informative. Nurses are helpful with questions and in making patients feel comfortable . Doctors listen and give feedback to concerns.
Jan 11, 2024
Dr. Ketha is a great dr. She actually takes the time to listen to my issues and concerns.
Jan 11, 2024
Dr. Dowland is an exceptional doctor…she takes time with her patients and genuinely cares about us. Everyone involved with this facility does an excellent job.
Jan 11, 2024
The environment could be improved - the music and the large abstract art in exam room were not calming at all. But the staff and doctors were very friendly and efficient and the check in process was easy.
Jan 10, 2024
My doctor is very thorough and caring. All the staff are very helpful and efficient.
Jan 10, 2024
Facility very clean, front desk personnel very courteous and helpful, and Dr. Brown very nice and professional.
Jan 10, 2024
Organized, efficient, timely and have the highest regard dor Dr Wilkey
Jan 10, 2024
The office is very efficiently run. Dr brown was great. Office staff was friendly and professional
Jan 10, 2024
I have been coming to Desert West for at least 20 years and never had a problem with anyone or anything else. Everyone is top notch. Service is great and you get all patients in and out in a good time.
Jan 10, 2024
Dr. Dowland is the best! She is so sweet and down to earth. You will feel like you are her only patient, she does not rush you, she makes sure that you are comfortable and all of your questions/concerns are adequately answered. She does seem to run a bit behind however, I feel that's because she genuinely cares about every patient and she takes all the time needed for each patient to feel they are well taken care of.
Jan 9, 2024
The process of checking in is streamlined & convenient. The front office staff is friendly and helpful. I’ve been seeing the same NP for almost a decade and I appreciate the consistency of their service.
Jan 9, 2024
Dr. Goad was awesome. She is so knowledgeable about HRT. She was a joy to meet and talk to.
Jan 7, 2024
I love this practice so much! I’ve been coming here for the last 7 years. They are so friendly, and I get my results so fast they’re amazing!
Jan 7, 2024
First prenatal visit seemed a little rushed. A lot of information given, quickly. I was not offered access to the patient portal even though I had bloodwork done and an ultrasound taken,. I would have appreciated being able to access those lab results or even just doctor notes, since the appointment revealed that something could be wrong.
Jan 7, 2024
Dr Miorgan Brown took the time to listen and evaluate and make decisions in an appropriate amount of time and I didn't feel like I was pushed through like a robot..
Jan 7, 2024
The doctor was wonderful The.assistant not.much patience
Jan 7, 2024
The staff is all very accommodating and helpful.
Jan 7, 2024
Dr. Amy Boots is the best. She always listens and provides great advice for issues I'm having.
Jan 6, 2024
Doctor Kelly Goad is absolutely amazing!!
Jan 5, 2024
On time appointment and didn’t feel rushed
Jan 5, 2024
I get in and out quickly with all my questions answered.
Jan 4, 2024
I would highly recommend Dr. Wilkey. She is very professional and very thorough. Also very personable. I would not go to anyone but her.
Jan 4, 2024
There’s a lot of change going on and I’m Not even sure who my new dr is. I’m uncertain I’ll stay.
Jan 4, 2024
I always receive excellent care from doctors.
Jan 4, 2024
I love Dr Goad. She is always friendly and puts me at ease. She always has answers to my questions and suggestions to try to help myself feel better during this premenopausal phase of life I have entered. My only feedback from this appointment is that I have not been contacted about a prescription or my test results (appointment on 12/28). I plan to call your office tomorrow 1/4/2024 to follow up.
Jan 3, 2024
Dr made me feel at ease . Allowed me to talk and ask questions. It doesn’t get any better than that !
Dec 31, 2023
I am very pleased with my appointment with Dr. Koon. He was very professional, thorough, and listened to my concerns.
Dec 31, 2023
Beautiful office, clean . Staff very friendly, easy check in.
Dec 31, 2023
Sometimes it’s hard to get in touch with the office.There have been a couple occasions when I was out on hold, waited for 20-30 mins and nobody picked back up.
Dec 30, 2023
My provider was named Susan and she was extremely sweet and made me feel very comfortable. She explained everything thoroughly and even talked with me about my life a bit during my appointment that made me feel comfortable. She listened to everything that I had to say
Dec 30, 2023
Thank you to everyone that’s cares for us patients
Dec 29, 2023
Always trusted, knowledgeable and friendly providers and staff!
Dec 29, 2023
All staff were friendly and great environment.
Dec 28, 2023
I come every quarter for hormone pellets. Everyone is so nice and kind! And very professional. The process is relatively pain free and is done very quickly!
Dec 28, 2023
Online pre check-in simplified first time patient process. Office staff is pleasant and efficient. Dr. Zhang is the best! It is easy to express concerns and/or questions to her. She is knowledgeable, caring and clinically an awesome OB/GYN. Thank you for exceptional care.
Dec 28, 2023
I have referred many coworkers to your practice. Physicians, NP's are awesome. In and out quickly. Lab on premises. I can't complain; well done!
Dec 28, 2023
My doctor was very though and listened to all my concerns.
Dec 28, 2023
The provider I saw was amazing
Dec 28, 2023
I’m so please with my recent visit with Dr. Fanning. The appointment was on time, front desk staff so pleasant, and I felt heard and understood by Dr. Fanning. Such a positive experience.
Dec 28, 2023
NP Andrea is wonderful, caring, kind, empathetic, and respectful. She is an asset to this practice. What a special person/provider she is! Thank you!!
Dec 28, 2023
Dr. Dowland is not only thorough but has a wonderful friendly personality.
Dec 28, 2023
Your office is friendly and clean
Dec 28, 2023
Staff and Doctors were very friendly and knowlegable.
Dec 28, 2023
I had a great experience from start to finish.
Dec 26, 2023
Andrea was so sweet and comforting. Explained all responses in detail. I will definitely be requesting her for future appointments. Thank you Andrea for all you do!
Dec 22, 2023
Judy Tom is an absolute saint and lifesaver. I love her so much and how thorough she is with every visit. I would recommend her to anyone who needs an amazing doctor!
Dec 21, 2023
The staff and the doctor were so nice and understanding
Dec 21, 2023
Very fast , efficient and friendly service.
Dec 21, 2023
Scheduling was efficient. Scheduler searched for an appointment as soon as possible. I was seen at scheduled time. Staff was friendly.
Dec 21, 2023
Professional and kind. The staff were friendly and my appointment went smoothly and quickly. Couldn’t ask for much more for an appointment of this nature.
Dec 20, 2023
This visit was the first time I saw Dr Tom. I really liked her. She was very nice and knowledgeable and answered all my questions. Her assistant was very nice as well. I for sure will be back next year.
Dec 20, 2023
This was my first experience at this office and it was wonderful. Dr. Dowland was professional, friendly and easy to talk to. She took her time explaining everything and I did not feel rushed in the least. There was a bit of a wait as she was with other patients but I did not mind as I was given the same time I needed for all of my questions. I will be back!
Dec 20, 2023
Clean and friendly enviorment. Clear instructions, flexible, amazing at keeping me notified.
Dec 20, 2023
Everyone in that office is just super polite, nice and welcoming! They make me feel at ease and relaxed.
Dec 20, 2023
Was taken back on time, friendly staff, dr answered all my questions.
Dec 17, 2023
Very friendly staff & the Dr really listened & very informative.
Dec 17, 2023
Minimal waiting time in office & exam room. Friendly staff & easy to talk to. Made time for questions.
Dec 17, 2023
Very professional. On time appointment
Dec 17, 2023
Frequent reminders were good. Check-in process was easy and I was taken in for my appointment on time. Dr. Dowland is wonderful. She listens and offer suggestions and is not judgmental. She is friendly and nice and makes the examination easy. I love seeing her.
Dec 17, 2023
I absolutely love this place. I've been going there since I was 16 and the doctors and staff are very friendly and answer any questions or concerns. Highly recommend.
Dec 16, 2023
Great service and Dr Goad is amazing like always!! The nurse working with her was so nice and friendly.
Dec 16, 2023
Very friendly and welcoming staff
Dec 16, 2023
NP Cynthia Holston is the best and her Assistant Urie! They are very kind, caring and very organized! I go every 4 months for pellet therapy and every year for women wellness!
Dec 16, 2023
Staff is friendly and professional.
Dec 15, 2023
Dr. Koon and staff are so sweet and amazing.
Dec 15, 2023
Dr Brown is very informative and easy to talk to. She made me feel heard and very comfortable
Dec 15, 2023
I will only recommend my doctor, not the practice. I’ve had multiple issues over the years with the practice, turnover, and my previous doctor and nurse. Dr. Tilden is the only reason I go there. She gets a 10.
Dec 15, 2023
Love this place. Everyone is so nice.
Dec 14, 2023
The office and exam room were very clean. The receptionist was kind,helpful and welcoming. Dr. Katie Groff explained everything very well and answered all our questions.
Dec 14, 2023
The care I have had is fantastic. However, I did not expect to have to create an account with to get my results. I expected to get a call from Desert West.
Dec 14, 2023
I have been a patient at Desert West obgyn for 33 years. Over that time I have transitioned from motherhood to menopause so glad I chose DW- OBGYN they are the best.
Dec 14, 2023
Everyone is always courteous and professional. The doctors are always very patient and professional. I would definitely recommend Desert West Ob/Gyn
Dec 14, 2023
Cindy Holson is amazing. She is always so patient and empathic. Her support staff is just as caring and helpful. I actually look forward to my annual appointments
Dec 14, 2023
Dr. Shaw is amazing! She isn't dismissive, she really cares about you & your health and so helpful looking up things to help you with any discomfort. She may think it's just her job, but because of her, I wasn't turned away to bleed out at home.
Dec 14, 2023
Welcoming staff in a nice office. Doctor was active and thorough.
Dec 14, 2023
The doctor and staff are wonderful but it feels impossible to contact the doctor’s office because there is just one main phone number for all the locations. There are no other options to communicate your needs with the doctor’s office quickly (I.e running late for the appointment, question about completing the online forms, etc.). You need to be very patient and plan for being on hold for more 15 minutes or longer to speak to the operator if you are lucky.
Dec 14, 2023
Love Dr Dowland. She listens and makes me feel assured and healthy
Dec 13, 2023
I’ve been a patient of Desert West for over 27 years. Everything for my appointment was excellent except for the “arrive 20 minutes prior to your appointment.” I already completed all updates on my paperwork online. That was unnecessary time wasted. I didn’t mind the 50 minutes I waited while the dr. delivered a baby tho. 😄
Dec 13, 2023
Everyone was great! Thank you 😊
Dec 13, 2023
Dr. Brown took the time to listen to my questions and answered accordingly.
Dec 13, 2023
Professional and friendly staff. Dr. Medina was kind and helpful.
Dec 11, 2023
Everyone was friendly, my appointment was on time, and I felt like Susan Swenson, NP, was a very good listener and a genuine person.
Dec 10, 2023
Excellent customer service/care
Dec 10, 2023
Great experience! The Font off team and doctor were very nice and knowledgeable. I found my new and forever GYN!
Dec 10, 2023
I work in the medical field. I have recommended many of my patient to Desert West .
Dec 9, 2023
I Called before my appointment to confirm if they received my records and nobody answered the phone obviously when I was at the doctors office they told me they don’t have any records they didn’t receive them, Filling the paperwork online for first time patients is a waste of time since you go to your appointment and they don’t have it so they make you fill it up again, now they have to reschedule you because they took forever looking for the records and signing you in and so now is late plus the receptionist just shaking her head not telling me what’s going on wasting more time . so I wouldn’t recommend this place for those reasons.
Dec 9, 2023
From being greeted by the receptionist, to being show to my room to meeting DO Ketha, everyone was so kind and pleasant. A visit to the gynecologist was actually a pleasant experience. Crazy as that sounds.
Dec 9, 2023
Nurse Susan Swenson was very friendly, approachable, and answered my questions.
Dec 9, 2023
I’ve been a patient since 2017 my provider is Dr Nina Wilkey she is a wonderful doctor caring and listens.
Dec 8, 2023
I love Dr Tom, she’s so friendly and caring
Dec 8, 2023
Very friendly and professional front desk receptionist. Your PA was very nice and made feel comfortable during the visit and wasn’t rushing. Thank you
Dec 8, 2023
A 20 min check in process doesn’t make sense to me. You sent me a reminder text with a link to “pre” fill out patient info updates yet front desk said they “didn’t have it” and handed me a paper form with the exact same questions I’d already taken the time to complete online. Please re evaluate your processes. The office visit w Andrea Corrick and her assistant was stellar and efficient and she’s still my favorite … but the intake office processes are beyond inefficient.
Dec 8, 2023
Staff was efficient and very kind.
Dec 8, 2023
Quality service, timely, and staff have made my experience comfortable.
Dec 8, 2023
I absolutely love dr boots and her assistants. They are fabulous and so understanding.
Dec 7, 2023
The staff are very nice answered all my questions I definitely would recommend desert West to my friends and family.
Dec 6, 2023
The most comfortable I’ve ever felt getting my annual. Lovely doctors, nurses and staff alike!
Dec 6, 2023
Very friendly and helpful staff, cloth top dressing instead of paper is much more comfortable!
Dec 4, 2023
Dr Wilkey is always very through, personable, and extremely knowledgeable. I trust her judgment and experience. She is by far one of my best physicians!
Dec 3, 2023
Medical assistants were very nice and front desk was super helpful and friendly. My doctor was very sweet and really personable. I always have a great experience when I come to this office
Dec 3, 2023
I struggled connecting at first with a dr at the practice, but this last visit with Nina Wilke was amazing. I could not be happier. She understood my genetic history, and related to me on a more personal level. A great asset to have at your practice!
Dec 3, 2023
The Doctor's that I've seen are very personable, knowledgeable & thorough.
Dec 2, 2023
Office staff are friendly and efficient. Waiting room is clean and spacious.
Dec 2, 2023
Dr. Lee Koon was very capable and knowledgeable and I feel he did the right things to help me. I would like to get some information on the name of the treatment he gave me. He did state it but I was slow to hear what he called it. I would like to get that information. Thank you.
Dec 1, 2023
Everyone was so nice to me while being so professional!
Nov 30, 2023
Beautiful facility. Friendly staff. Short wait in waiting room. Very polite PA.
Nov 30, 2023
I had the pleasure seeing Cynthia Holson. Everyone at the office was very professional, including Cynthia. Cynthia was very thorough. She offered to run some labs for me one of which came back out of range. She called the very next day to let me know the results and give me a plan for moving forward. I definitely recommend this practice.
Nov 30, 2023
Staff is pleasant and I love the doctor.
Nov 30, 2023
I really enjoy going to my appointments with Dr. Goad and Nurse Debbie Richards. These two ladies have been nothing but amazing to work with and always come into my appointments attentive and ready. I trust them with their opinions and they listen to my needs and answer all my burning questions. The ladies at the front office are always welcoming and super nice! I love walking into the office and seeing them :) I would give a 10, but sometimes when scheduling or rescheduling an appointment, it may take a long time to get someone on the line. There have been times I would be waiting for 15-20+ minutes to get someone to talk to. It would be nice to make appointments online.
Nov 26, 2023
Caring, competent physicians and support staff
Nov 24, 2023
NP never called for follow up or sent in prescription to pharmacy
Nov 24, 2023
Dr. Goad is wonderful! Ive been seeing her for 8 years with all my babies! Trustworthy doctor!
Nov 23, 2023
Was a few minutes late going into my 8:30 appointment. Then I had to sit on the table naked for 30 minutes before the provider came in and performed my wellness exam. This was uncomfortable and sitting that long made me anxious.
Nov 23, 2023
Everyone was very nice and I really liked Dr Goad.
Nov 22, 2023
Always on time and efficient
Nov 22, 2023
Dr. Boots was really sweet and made me feel very comfortable. It was only a first visit but I am very happy she will be my doctor throughtout this journey.
Nov 22, 2023
Dr Zhang was very the perfect one for an over 65 year old person. She was very easy with me and very pleasant. Really took time with me and listened. Very nice doctor. Thanks.
Nov 22, 2023
I really like Dr Wilkey, she is always so friendly & knowledgeable, I feel very comfortable with her & never feel rushed!
Nov 21, 2023
Everyone was nice, kind, and friendly. Doctor Shaw had great bedside manners. She was personable also.
Nov 20, 2023
Music in lobby area was not of a soothing type, and was too loud. Music in exam room was too loud also.
Nov 19, 2023
I had an extremely frustrating visit. I took off work at 10:00 am with the understanding that I was getting a small procedure done. After waiting 1 hour, I was examined and told that I needed to make an appointment for the procedure. I was sent out to make another appointment and waited another 15 minutes . Another customer walked up and was able to immediately schedule an appointment while I was still waiting. At that point I went up and complained. The scheduler did help me and worked hard to stay professional but we were both uptight. I have been going to Desert West for 30 years. I have always appreciated the doctors and the care I have been given. This time the staff seemed overworked , there was a lack of communication and every part of my appointment from scheduling to rescheduling left me uptight and frustrated. I will get this procedure done but I likely will not continue coming there. I would prefer to go to my family physician who treats me more like a person.
Nov 19, 2023
My experience has always been great at Desert West. I've been a patient there for 19 years and counting..
Nov 19, 2023
I felt very at ease with the providers and able to talk about my medical concerns, even ones that are emotional or difficult to talk about. I felt validated and supported in my experience. First time in a long time I felt comfortable with a provider after one meeting!
Nov 18, 2023
Dr. Tom delivered my twins in 2022 and I had the best labor and delivery experience because of her. She is super knowledgeable and takes the time to explain things in a way that is informative, positive and she does not give you all this medical lingo that you can’t understand. My C-section could not have gone any smoother than it did. Dr. Tom made the environment comfortable and fun which helped so much. She is very gifted and I will continue to see her for all my OB needs.
Nov 18, 2023
I'm sorry. I don't remember my doctor's name, because I saw someone different than I was scheduled for, but she sure was great! Easy to talk with and she understood everything I needed. I will make another appointment with her in the future. Also, the nurse that took me to the exam room and took my BP was also very very nice.
Nov 17, 2023
Absolutely love the clinic. I have been going there over 20 years. Dr. Wilkey is amazing!
Nov 17, 2023
Dr Goad was thorough in my options and explanations. Although I was a little bummed I had to be referred out for the procedure, I trust her recommendation and look fwd to my regular gyn maintenance with her.. the front was very kind and professional, the MA was friendly as well
Nov 17, 2023
Dr.Koon and his medical assistant are always warm and caring. Front desk staff always helpful and friendly. I’ve been a patient since I was a teenager.
Nov 16, 2023
I love the doctors and staff at the Thunderbird location. Always so nice and welcoming. I also love that you can have almost everything done in one office. So convenient.
Nov 16, 2023
What a wonderful office. Very friendly staff and I loved my doctor. I live in Goodyear but so worth the drive. I had little to no wait time and I was in no way rushed in and out the door. The doctor took her time with me and asked many questions. I appreciate that.
Nov 16, 2023
Samantha the medical assistant to sarah is so helpful and accomidating. They helped me find an appointment time on short notice and were incredibly friendly and helpful throughout. I specifically received a depo shot and the way that Samantha makes sure that it is in the right area of the arm was so appreciated.
Nov 16, 2023
Love Dr. ZHANG and her team. I’ve been her patient for a while now.
Nov 15, 2023
Five stars for Dr. Goad, always trust her judgement. She is so kind and knowledgable. Took one star off for DW itself — office scheduling needs new procedures or programs to be more efficient. I made sure to fill out all the pre-checkin documents online so I wouldn’t have to at the appointment, I got there and had to fill them all out again. I don’t see why if we schedule an appointment we have to get there 20 minutes before. If you want me there 20 minutes earlier, schedule me 20 minutes earlier - makes it harder when we are unable to get a sitter. Scheduled appointment for my annual exam and they had me on calendar for a triage appointment. Day after my appointment I received two reminders that I am overdue for my annual exam — that I just had the day before. If Dr. Goad wasn’t here, I wouldn’t be either.
Nov 15, 2023
The doctor was very pleasant, attentive & professional. She made me feel at ease so I could relax.
Nov 15, 2023
While the staff at Desert West has always been caring and helpful I simply can't recommend the practice to anyone anymore due to the billing of insurance. I called to make a well-woman appointment in addition to wanting to discuss heavy menstruation issues. The scheduler advised I would need 2 separate appointments, one for the yearly exam and one to discuss my period, allegedly because insurance wont let them both be billed at the same time. I work in insurance and this is asinine, the practice may want to be paid more than the insurance will allow but that isn't the insurances fault. Heavy bleeding during my period is a part of me being well and should be part of that appointment. Making 2 appointments, which would mean taking time off work twice, driving to and from and using time/gas to the practice twice and 2 separate copays/coinsurance is not ok. Additionally when I got to my wellness appointment I was informed they couldn't do it because I was in my period, this could have been part of my appointment schedule info along with arriving 20 min early. So, that was a waste of time, I did get to talk about the bleeding but it will still require me to have another consult appointment with a regular Dr and then the actual appointment for the procedure. Rather than getting health care I am stressed and potentially being charged for a ridiculous amount of visits. This doesn't feel like care it feels like robbery.
Nov 15, 2023
Inviting and comfortable atmosphere and no long waits
Nov 15, 2023
I absolutely love the Arrowhead location! Everyone who works there is friendly, comforting, and helpful.
Nov 13, 2023
I went to my first appt and I left with a lot of mixed feelings. None of my questions were answered and I felt very rushed. I had quite a fee questions I really wanted answers to but after the US I didn't see the Dr again. She was very nice and that's why I want see her again but I don't want to feel like just a number. I was told the appt would be about an hour but I was out of there roughly 30 minutes after 9. I understand that day must of been hectic with the systems being down but I was very excited/anxious for this appt. I hope things go better at my next appt.
Nov 13, 2023
I was called to the Exam room very quickly, but after that -- I waited a very long time. Dr. Brown was very thorough and professional. I look forward to seeing her again next year!
Nov 12, 2023
The visit was nice and pleasant and there wasn’t any issues and lastly all my questions were answered
Nov 12, 2023
I was 3 min late signing in due to being asked to get my referral from the doctor which they should have gotten instead. Due to this I was punished by the staff and made to wait an hour for my pap. When I said something I was told it was because I was 20 min late. When I showed her the text showing I had checked in 3 min late she said "well it messes up our schedule"--to the point I have to wait an HOUR??
Nov 11, 2023
Ive been met with rudeness here more than once. When you ask questions you get conflicting answers from staff that has led me to go to appointments and then not get to accomplish what I scheduled it for because I wasn't told I had to do things in advance. Very idiotic policies like forcing me to get a blood test just because I was 1 month late on my depo even though I have not had sex in a year (It was around Thanksgiving 2022 thats how I'm sure). I was not 'allowed' to get my birth control at my visit completed so now I'm on nothing. I tried to schedule to get a IUD put in and they said I needed to schedule a consult for it first even though I was just in and talked to the NP about birth control options that very same day. The scheduling nurse said that talking about it that day didn't count. So now to get birth control I would need a blood test and also 2 more visits, one as just a consult and then one to schedule the minor procedure. It's like you guys want women to get pregnant on accident. ABSOLUTELY AWFUL EXPERIENCES HERE
Nov 11, 2023
Love desertwest, they are kind caring doctors
Nov 11, 2023
Great customer service and worked with me for scheduling. The NP was great and Yuri, her nurse, was amazing!
Nov 11, 2023
Friendly and professional staff. Very helpful and accommodating.
Nov 11, 2023
Everyone was very friendly
Nov 10, 2023
Good place, provider knowledgeable and friendly. Staff wasn’t super friendly, but fine.
Nov 10, 2023
I have already recommended you guys to my coworkers
Nov 10, 2023
The staff was very kind and my doctor was amazing. The process was very streamlined and efficient for my check-in process. Dr. Tilden is wonderful.
Nov 10, 2023
I have been with Desert West for many years. I will continue to go to them. They are the best! Thank you to all of the staff!!
Nov 10, 2023
I like my provider very much. Susan Swenson.
Nov 9, 2023
Great experience. Amazing staff! Professional and very clean office.
Nov 9, 2023
I had an appointment with Hannah and my experience was wonderful. She took time to ask and answer questions. Her bedside manner is kind, gentle, and caring. I'm so grateful to discover Desert West. Thank you
Nov 9, 2023
Dr. Boots was fantastic. She listened to my concerns and had some great recommendations for me.
Nov 8, 2023
Convenient location, knowledgeable doctors/PAs, friendly staff
Nov 8, 2023
Great customer service and very friendly staff.
Nov 8, 2023
As a fellow healthcare worker, I was disturbed that there was no second verification performed to verify I was the correct patient for my appointment. My first name was called in the waiting room - the physician/nurse practitioner’s name might have also been called for the appointment but I’ve only been to this clinic a few times and I had multiple appointments recently so I didn’t pay attention to the physician name. I got up, went back, got my weight and blood pressure recorded and was asked if I was there for STD testing. When I confirmed that I was NOT there for STD testing and there for a Pap smear, there was some confused discussion and the nurse/medical assistant left. After a few minutes, she returned and asked for my last name. Then it was discovered that I was the wrong patient. What disturbed me still was my physician came in and still no one performed a second verification that I was the correct patient. I was going to give my full name and DOB (just to confirm!) but I could see on the physician’s screen a copy of my driver’s license so I assumed we were all on the same page by this point. At any point, this could have been resolved by asking me to confirm my full name and DOB once I was out of the waiting room. I would like to emphasize that everyone was extremely pleasant and apologetic - but I started my career working in hospital labs and now I release patient reports for cancer testing and one thing I know - taking a few seconds to confirm a patient’s name and DOB to make sure you have the correct patient is vitally important to this field. I understand mistakes happen but I hope there will be a retraining at this office to emphasize the importance of preventing patient swaps (for samples and medical information). Also, now I know there was another patient there with the same first name as me getting STD testing…
Nov 7, 2023
Dr. Tom and MA have great bedside manners. I am still waiting for an MRI referral mentioned in my appointment.
Nov 6, 2023
Dr. Khang was nice, knowable, & thorough. The receptionist that checked me in was friendly & professional.
Nov 6, 2023
Andrea is so sweet. I LOVE that you are on time and don’t make people wait!
Nov 5, 2023
My doctor was very good. She listened to my concerns and explained things thoroughly.
Nov 5, 2023
Cindy Holson and Euri are great! I’ve been seeing them for several years and always so comforting and helpful!
Nov 5, 2023
The office staff, nurse and doctor were all friendly, personable, knowledgeable and efficient.
Nov 4, 2023
Great caring professional service
Nov 4, 2023
Dr Winter Dowlan is a superb doctor with a great bedside manner.
Nov 4, 2023
Friendly, courteous staff. Minimal wait times.
Nov 4, 2023
The staff was super friendly and helpful. Service was efficient.
Nov 3, 2023
Love Dr Dowland, she is one of the nicest and most personable doctors I have ever met!
Nov 3, 2023
The office is very efficient, no long waits to see provider and their staff are friendly. I was seen by PA Daniella Rosen. She answered my questions, was gentle with the exam and a very pleasant person!
Nov 3, 2023
Staff are always pleasant and the care is great!
Nov 3, 2023
i recommend them because their hours are accommodating. The two doctors I've seen are warm, professional and great!
Nov 3, 2023
Everyone is very nice and welcoming from when you walk in and then put in your room. The Dr.’s are very nice, take the time to get to know you, answer all your questions. I didn’t feel rushed, they had time for me. Didn’t feel like just a number.
Nov 3, 2023
They were on time, friendly and throughout. It was a great experience. I did have to wait on hold for 20min to make an appointment but they had an opening right away.
Nov 2, 2023
I’ve been going to Desert West for years. It’s a great place. Very respectable and always on time.
Nov 2, 2023
Very welcoming and kind. Explained procedures thoroughly a great experience for a first time mom thank you :)
Nov 2, 2023
My visit was made welcome from start to finish. Everyone was pleasant and professional.
Nov 2, 2023
Dr. Ketha listened to all my needs . I felt very comfortable with her. The doctor I was seeing after moving here left her practice. I intend to continue seeing Dr. Ketha for my Gyn needs.
Nov 1, 2023
Dr. Tom was great! She took her time to listen & answer my questions.
Nov 1, 2023
Good location, nice clean facility, friendly personnel and the BEST doctor, Dr. Tom, of course.
Nov 1, 2023
Very professional and efficient staff
Nov 1, 2023
Dr. Dowland always works to make sure I am comfortable and really takes the time to listen to my questions and concerns. She never hurries me and makes sure I feel heard and cared for.
Oct 30, 2023
I am always able to schedule an appointment when I need one. Granted, I need to be flexible with the provider. I have seen a few providers in the office and all of them are very nice and knowledgable.
Oct 30, 2023
Love Andrea she is simply amazing
Oct 30, 2023
Dr. Ketha & her nurse are very professional, kind, and a pleasure to see them. I’m so very happy they are both my doctor and nurse, both are so awesome and both make you feel at ease when I see them.
Oct 29, 2023
Dr. Goad is a wonderful caring physician. She always takes the time to listen and answer my questions. I definitely feel heard and validated by her. She explains all options available. I never feel rushed during my appointments. She must be so amazing because she’s hard to get an appointment with. I’d say that’s my only issue, it’s hard to get in to see her. But I can see why! She’s an amazing physician!
Oct 29, 2023
I came 15 minutes early to the appointment and waited soooo long to see the doctor. It’s so frustrating. The doctor was nice and helpful and so was the nurses and front desk. Just wish my time was valued.
Oct 28, 2023
Friendly staff and the NP was great! Very kind
Oct 28, 2023
Love Dr Tom, the only drawback is getting in to see her. Her books fill up fast.
Oct 27, 2023
I have been a patient for close to 30 years and I have always been treated wonderfully.
Oct 27, 2023
Ty, I felt very comfortable.
Oct 26, 2023
always a great interaction with the staff and Dr Tom. informative and thorough - thank you for a great experience
Oct 26, 2023
I love the practice! Everyone is kind, friendly, and patient.
Oct 26, 2023
Great service,very quick visit. Provider makes you feel comfortable.
Oct 26, 2023
Love Dr. Nina Wilke- she's the best!
Oct 25, 2023
Judy Tom is AMAZING***** I have already reccomending her to my family and friends. She didnt rush the visit, but took the time to sit and talk to me about my options. She was personable, nice, professional and I will forever use her from now on.
Oct 25, 2023
I was a patient of Dr DeSalvo for over 20 years. Recently saw Dr Ketha in the office. It was a disappointing visit. She had no desire to get to know me, was cold and exam was uncomfortable. Hoping to find a new doctor.
Oct 25, 2023
Amazing nurse & Dr, were very supportive.
Oct 24, 2023
The doctor provided me with a lot of information and suggestions on how to improve my health.
Oct 23, 2023
I absolutely love Dr Tildon. She is kind, gentle and listens to the patient. The nurse who escorted me to the room beforehand was totally opposite. She was short, never introduced herself, took my BP and never told me what it was and then said she will be in in a minute and shut the door. She seemed to be very unhappy with her job in Anthem.
Oct 22, 2023
Have been seeing Dr Nina Wilkey for over 20 years. She is thorough, professional, friendly and always shows sincere concern and reassurance. Her assistant, Patti, is also very thorough and patient oriented. She always returns my calls in a timely manner and when confers with Dr Wilkey when necessary.
Oct 22, 2023
Dr Boots is such a nice Dr made me feel comfortable very informative and her back office MA is amazing!
Oct 21, 2023
Staff is very friendly and professional. They take their time with their patients and answer all questions.
Oct 21, 2023
Normally this would be a 10 and 5 starts, however I did not see Cynthia as I was supposed to. When the medical assistant took me back, she said a new doctor would be stopping in to say hi, then Cynthia would be in for my exam. The new doctor was nice, however Cynthia never came in and the new doctor did the exam. If someone at the front would have told me, or if the MA was informed correctly, I would be more understanding. One thing that made me uncomfortable was she had me scoot down and get ready for the exam, however she had none of her tools ready or gloves on, so I was laying there waiting exposed to someone I never met before that I didn’t know would be doing my exam. She should have gotten everything ready first, so it was less awkward. I appreciate the chance to explain how I felt, thank you for your time.
Oct 21, 2023
Dr. Nina Wilkey is the best. Love her.
Oct 21, 2023
Staff was very friendly and wait time was extremely fast
Oct 20, 2023
The staff was friendly and I was seen and questions answered and done 10 min after my appointment time! Amazing.
Oct 20, 2023
Very through compassionate and friendly
Oct 20, 2023
Friendly and efficient staff, easy check-in process, and a large comfortable waiting area.
Oct 20, 2023
At 36 weeks I had to change OBs which in itself is stressful but this office made it so easy. They had an opening within a week and I was seen. They were super accommodating and answered all my questions without any issues. Obviously I had to be seen weekly due to being so close to my delivery date and they doubled booked me with an existing appointment. This just shows that they understand the patient needs and that it’s just not a pay check.
Oct 20, 2023
Short wait time. PA was thorough and friendly.
Oct 20, 2023
Every one was so kind and helpful.
Oct 20, 2023
Bathrooms needed some TLC desperately. not happy that you don’t notify results for yearlies unless they come back bad.
Oct 19, 2023
Dr Ketha and her medical assistant Brianna were wonderful!
Oct 19, 2023
Susan Swensen is so knowledgeable and wonderful.
Oct 18, 2023
Great facility….love the location. Staff are great…thorough and fast.
Oct 18, 2023
Little wait time, provider courteous and took time to answer my questions Women at fro t desk was very friendly and kind
Oct 18, 2023
Very friendly and caring! Dr. Fanning was very through, explained everything well.
Oct 18, 2023
All staff are knowledgeable and professional. Love Dr.Boots!
Oct 18, 2023
This place is unprofessional and the person my daughter saw was judgemental, impatient, and had very poor bedside manner. I am only ok with leaving the one star because the lady at the front desk was awesome.
Oct 18, 2023
The front staff was unhelpful and could not answer questions nor offer to assist. I was not impressed with Dr. Groff, but understandably can see other associates next time.
Oct 18, 2023
Dr. Goad and her staff are always courteous and helpful.
Oct 18, 2023
Was one of the first times my name was pronounced right by her assistant that came and got me from the waiting room. Very pleasant, very very professional and wonderful to work with
Oct 17, 2023
Love Dr. Dowland. Thank you for the friendly, professional and caring services. Yevonne Pawloski
Oct 17, 2023
Andrea is an awesome provider, I've seen her for years.
Oct 16, 2023
Very nice office staff and doctors.
Oct 15, 2023
The staff, the medical assistant Brianna, and Dr. Ketha were amazing. I was very nervous going into my appointment. But Brianna and Dr. Ketha put me at ease. I was very pleased with my appointment.
Oct 15, 2023
I really had a good experience. The only thing was that I sort of expected the provider or questionnaire to inquire about history of pregnancies, whether I was on birth control, but they did not. Just surprising to me based on past provider experiences.
Oct 14, 2023
Dr. Shaw is amazing! I would only highly recommend others to see her. She’s extremely intelligent and really cares for her patients. I’ve worked with Dr. Shaw at the hospital and the care she provides is incredible. All the nurses have great respect for her.
Oct 14, 2023
I was pleased with the doctor I saw. She was thorough, took time with me and made me feel as though she listened to my concerns/questions.
Oct 14, 2023
She put me in a lot of pain and discomfort and didn’t apologize. I won’t be back
Oct 13, 2023
The staff were friendly but they were either short staffed, slow or busy. Or all 3! I arrived on time for my appt, which is 20 minutes BEFORE my actual appt time and then had to wait another 15 minutes to be called back and then another 15 in the room before the dr came in. I saw dr. Tilden and she was super nice and knowledgeable and friendly! It made my visit more pleasant than it typically is 😆 If not for the dr being above and beyond I probably wouldn’t come back. After having to wait 3 weeks to get in at all and then they pushed my appt another 2 1/2 weeks it was that much more upsetting to have to wait 50 minutes when I had a scheduled appt time.
Oct 13, 2023
Love Dr Tom and the staff
Oct 13, 2023
Everything about the visit was great from scheduling on through my appointment with Dr. Brown. She listened, heard my concerns, and developed a viable treatment plan.
Oct 12, 2023
Staff is helpful. Facility is clean. Dr Ketha is wonderful and takes the time to listen and explain things well.
Oct 12, 2023
Check in was not smooth, but the practitioner that I saw was amazing
Oct 12, 2023
Easy pre check-in and friendly staff
Oct 9, 2023
Dr. Boots is always kind and thorough. Thankful to have a provider who cares.
Oct 9, 2023
I saw Dr. Dowland for my well visit this year, along with some other concerns. She was so calm and truly cared about my issues. She was very knowledgeable and talked me through her concerns. Thank you for your amazing patient care. I truly felt cared for and like someone cared about my issues!
Oct 9, 2023
I refuse to go anywhere else for my care. Everyone is so kind and understanding. I do have one problem with this place. It seems so hard to schedule an appointment now. Recently I booked an appointment but the woman I spoke with was rude. I discussed that I had 2 separate concerns. She stated they were separate appointments so I told her I’d like to continue to schedule the 2 separate appointments. She scheduled one and disregarded my request for the separate concern I had. I had to tell her once again I wanted to schedule the 2nd appointment and was returned with attitude. I waited a while to speak to someone and the experience once connected was horrible.
Oct 8, 2023
The doctors are absolutely amazing and so are the nurses However some of the front desk people aren’t very nice
Oct 8, 2023
Very friendly, kind and personable staff, exceptionally clean office, and helpful front office!
Oct 8, 2023
I was seen at my appointment time. I had previously filled out the paperwork on the computer but there were a few questions they needed answers to the day of. As soon as she was finished and I had removed the necessary clothing off the Nurse Practitioner came in. She asked a few questions and asked why I thought my Primary Dr. had sent me. She explain thoroughly what she was going to check. After getting the info she needed she went to look up a medication I had asked about wondering if it might be the cause of the problem. She came back and told me what she found out and her diagnosis and told me what she suggested I try in the future to help correct the condition and she told me what it wasn't which was a relief. I was very, very pleased with the service and the time I felt was given to me and my problem. I felt very comfortable.
Oct 7, 2023
Everyone I encountered at the Estrella office was so pleasant, friendly and professional. Dr Brown provided me with more helpful information in one visit than I think I’ve gotten from any other OB/GYN since the first one I saw over 40 years ago. She was awesome. Highly recommend.
Oct 7, 2023
I would recommend Desert West because of Andrea Corrick WHNP. Her compassionate and professional patient care is exceptional.
Oct 7, 2023
Friendly staff and understanding and knowledgeable provider.
Oct 7, 2023
Front desk staff very friendly and efficient. Facility clean. Doctor's assistant very friendly. All of my presenting concerns were not addressed. I understand it is a busy practice, however felt rushed by doctor. Will return but will ask to see a different doctor.
Oct 7, 2023
I am fairly young and I came in asking about have a tubal ligation the doctor I had didn’t dismiss me because of my age and I was very much appreciative of that.
Oct 7, 2023
Love my Doctor. Dr Koon but it was a long wait to see him.
Oct 7, 2023
I was able to see Dr Koons in a reasonable amount of time. I love the new office. I hadn't been to see Dr Koons in 13 yrs. He was just as handsome, kind and gentle as I remembered. Thank you.
Oct 6, 2023
Personal choice as I just get yearly but as told nonsense Pap smears every 5 years why do I go every year??
Oct 6, 2023
I always get treated great during my visits from the front desk all the way to the back office.
Oct 6, 2023
I had a rectocele, cystocele and hysterectomy in 2017 and have noticed the start of urinary incontinence. At the time I didn't think I needed the Estradiol creme. I also thought I might have a hormone imbalance and explained my symptoms to the PA. She completely dismissed all of my symptoms and did not even do a pelvic exam. She told me that it's been too long since my hysterectomy to use estrogen cream or any other kind of hormone replacement. I was appalled at the lack of any empathy for my condition and the unwillingness to help in any way. I felt completely dismissed by the PA. I went back to the Urogynecologist who did my pelvic surgery. He did a complete pelvic exam and explained that the lack of estrogen was the reason for the start of my urinary incontinence. He prescribed Estradiol creme and gave me a prescription to help with bladder control. I would not recommend this practice to any woman who needs help with this condition.
Oct 6, 2023
Dr Tom is every woman's dream gyno! Friendly and personable, and a consummate professional. I've never felt so comfortable at a well woman's exam. Clean facility, professional staff, and the coral cotton exam gowns were a delightful surprise!
Oct 5, 2023
I love DWOBGYN! They truly care about their patients. Dr Goad is the best!
Oct 5, 2023
The practice has gotten like a conveyer belt. rushed, 5 patients an hour it seems like. When I have questions, I feel rushed through them,
Oct 5, 2023
Dr. Tom is just the nicest human being. She was a little bit behind when I was there, but when she got to me she asked about me and took her time and answered any questions I had.
Oct 5, 2023
Great interaction from All staff. Very informative.
Oct 4, 2023
Great office from reception, to back, Dr. A+++++
Oct 4, 2023
I’ve recommended Dr Wilkey many times!
Oct 4, 2023
Easy to get appointment. Short wait time in lobby and exam room. Loved Sarah Jones (NP).
Oct 4, 2023
I felt cared for and listened to
Oct 4, 2023
Every member of the team at Desert West is kind, caring, and supportive. I trust them completely to provide top notch care and conversations about women’s health.
Oct 4, 2023
I have been a patient of Dr Wilkey for years. Definitely would highly recommend her especially for pre and post menopausal. She is extremely knowledgeable.
Oct 1, 2023
There was a long wait. Also had a hard time signing in at the kiosk. The ladies were talking and about random things and didn’t really seem like they wanted to help. Once I was in the back, things were much better. So friendly, helpful, and knowledgeable.
Oct 1, 2023
Everyone was very professional, kind and caring demeanor. Dr. Ketha is a wonderful doctor.
Oct 1, 2023
Everyone is super friendly and efficient. It was not a long wait and I was treated like family versus just another patient.
Oct 1, 2023
The providers and MAs (medical staff) are great, front desk staff and receptionists/schedulers aren’t the friendliest (especially the front desk staff at Estrella). They are extremely short, curt, and hurry each interaction. If I didn’t know the medical staff was great, I would probably discontinue my care there because each interaction I have with front desk and receptionists leave a sour taste in my mouth.
Sep 30, 2023
experience was ok not a wow!
Sep 30, 2023
Dr. Rowland is such an amazingly caring doctor. I had my first visit with her and it was so evident that she is knowledgeable and has such a great bedside manner!! She took time asking me questions about my health and assessing my needs and offered solutions and referrals ! The front office staff were great and her nurse was fun and caring!!!
Sep 29, 2023
My Dr. was very personal and very professional. I was surprised that she actually had taken the time to read the paper work that I had filled out
Sep 29, 2023
Everyone is very friendly and answered all of my questions!
Sep 29, 2023
I've been a patient at Desert West for years, the providers and locations are great!
Sep 29, 2023
Dr. Wilkey is very nice. She makes you feel comfortable, is easy to talk to and does not rush anything. She takes time to explain things.
Sep 29, 2023
Dr Zhang is the most caring loving Dr. Always reviews your history before coming in with you. So professional and gives one all the options you have for your situation. Highly recommend her there!
Sep 29, 2023
Very clean, friendly and professional experience
Sep 29, 2023
Disappointed at check in. They were telling me my insurance card was for dental, which it was for medical as well. I have Medicare Cigna Advantage Plan, had to have my insurance carrier call the office & tell them. The Nurse Practioner was aweso.e though.
Sep 28, 2023
The staff was really friendly and caring! Dr. Ketha was very informative and gave me all the time I needed for our meeting. It was certainly one of the best services Iv received! :)
Sep 28, 2023
I absolutely love Dr Goad and I was in and out in under 20 minutes.
Sep 28, 2023
Doctor was a great, empathetic listener.
Sep 28, 2023
I am a brand new patient, I called the general number to schedule an OBGYN appt since I’m pregnant. I gave her all my info and my husband and I showed up for the appt as scheduled 3 weeks later. When I got to the front desk they asked if I got a voicemail regarding the doctor needing to reschedule due to a surgical emergency which I didn’t get. Come to find out they had my name, phone number and address wrong. I had my records transferred and they never received them cause my name was spelled wrong. Intake workers should repeat back the info given cause this really made for a poor experience out the gate. The front desk lady was extremely nice and helpful. The doctor is also really nice and thorough she didn’t rush the appt.
Sep 28, 2023
Excellent staff and Doctor!
Sep 28, 2023
Goad is so supportive, positive and such a great doctor!
Sep 28, 2023
first time patient, felt very relaxed. All of the staff was welcoming and friendly. The facility was very clean.
Sep 28, 2023
Doctor was easy to talk too. only thing prescription was too expensive pharmacy has faxed for a replacement drug but no answer from doctors office . I called and left message but have not heard back either.
Sep 28, 2023
Staff and Dr. Goad are very friendly and professional. There was a very little wait time to see the doctor.
Sep 27, 2023
Patty, MA is very personable and kind. Been seeing Dr. Wilkey for years!
Sep 26, 2023
Saw Cynthia within 5 minutes from my scheduled appointment. She was very friendly and more important very knowledgeable.
Sep 25, 2023
In past appointments my experience was great. The most recent experience I arrived 20 minutes early, my appointment was at 4pm. I waited until 5:15 and had to leave the lobby because I was NEVER called to the back. No one explained there would be a delay in the appointment. Very frustrating.
Sep 24, 2023
Dr Samatha Medina was awesome! She was very thorough and suggested some options for my concerns. I really felt she understood me.
Sep 24, 2023
Nice atmosphere, nice staff, soothing environment and easiest check in ever.
Sep 23, 2023
Excessively long wait time. Self check in while 4 employees are sitting at front counter not assisting patients with check in. Prescription mistakes by the Drs M.A. (not the second or third time) My Drs lack of empathy and his rush to leave the room was intolerable. I left there stunned and furious. After being a 20 yr D/W patient (3 with newer Dr after last one retired) I I am very disappointed. It is now like a factory versus a comfortable Dr/patient relationship. I guess the Dr was trying to “catch up” with his (running behind)schedule and I bore the brunt.
Sep 23, 2023
The staff and Dr. Wilkey are friendly and supportive. Women’s health is so important. Thank you all for being there for us.
Sep 23, 2023
Love Andrea and her assistant in Athens office!
Sep 23, 2023
On time appointment, employees were very pleasant
Sep 22, 2023
No waiting a lot, Jennifer was very gentle and understanding. Love it
Sep 22, 2023
I always have a great experience at Desert West. My provider, Cindy Holsen, and her assistant, Yuri, are warm, knowledgeable, and take the time to listen to my concerns. It makes such a difference to have providers who you can trust. I would recommend Desert West to anybody!
Sep 22, 2023
It's very difficult to get in with your doctor and no reminders are sent in advance for you to be able to make your appointment with your doctor in a timely manner
Sep 22, 2023
The staff at Desert West is very friendly. Andrea Corrick is so nice & careing.
Sep 22, 2023
I’m very pleased by Dr. Zhang and her staff. They are all very courteous and knowledgeable. Their lobby and exam rooms are always very clean. I’m glad to have Desert West as my providers. Thank you for all your care.
Sep 22, 2023
I’ve been coming here for care for many years. I’ve had various providers and I truly love Dr. Ohler. However, yesterday, I had the pleasure of being seen by Jennifer. Kind and warm bedside manner. She led me to some different treatment options that I hadn’t considered before. I left feeling relieved, hopeful and well cared for and I really appreciate it. I am always happy to go to my annual appointment, because I truly feel like everyone that I have encountered in this office cares about my health. That’s important with every encounter however, this particular time I really, really needed some guidance and I feel like I got it.
Sep 21, 2023
Dr. Goad has the best bedside manner. Everyone is always super friendly. Highly recommend this group.
Sep 21, 2023
Scheduling an appointment is easy. Online check is efficient and you do not have wait time once you arrive. Dr. Zhang is very thorough and explains everything well.
Sep 21, 2023
Dr. Zhang is friendly, knowledgeable and reassuring. Timely appointments.
Sep 20, 2023
Everyone was very nice and professional. The waiting area and rooms were very clean.
Sep 20, 2023
They had to cancel my original appointment and we’re very accommodating to get that appointment back on track.
Sep 19, 2023
Andrea is awesome, spends good amount of time and makes me feel comfortable as a long-time patient.
Sep 18, 2023
My appointment was at 9:45, but I checked in about 10-15 mins earlier. I didn't get called back till 10:55 almost 11. I had asked the ladies in front if they were running behind and she said no I should be next but was called an hour later. Once I was called back I mentioned to the MA if they were running late, all she said was, do you wanna reschedule. No empathy for me, nor for my time.
Sep 18, 2023
Very helpful and professionally staff. Doctor was very friendly and informative
Sep 17, 2023
The front desk staff were lovely However I absolutely fell in love with Dr. Tilden She was so great . Made me feel comfortable. She explained ultrasound results and a plan moving forward. I am so happy I scheduled an appointment and look forward to her help with feeling better
Sep 17, 2023
Although the wait was a bit long~ otherwise overall good service by Staff and Concerned Doctor.
Sep 16, 2023
Dr Dowland is a treasure, always very caring and thorough.
Sep 16, 2023
Hi Love Andrea Corrick as my provider. She is so calm, cool and gentle. She is the reason I come here.
Sep 16, 2023
The staff is very friendly and helpful. If there's a simpler way to do something, whether that's checking in or getting labs done, they do they're best to find it and implement it.
Sep 16, 2023
Very professional staff and Dr. Mary Brown made me feel very comfortable and at ease!!!
Sep 16, 2023
I seen Katie Groff who was fantastic!
Sep 16, 2023
I’ve had the same doctor for years Andrea Corrick . She is so easy to talk to especially in the situation when it’s kind of embarrassing, but she always feels you the truth and all the staff is so friendly.
Sep 16, 2023
It was as good as it could be. Took a long time to get an appt but I feel I got good service and that the doctor will figure out what my issues are.
Sep 15, 2023
One of the front receptionist is not very friendly. Why do we need to sign in and wait to schedule the next appt or sign any paperwork?
Sep 15, 2023
The DR that saw me was amazing! Super nice and made me feel comfortable.
Sep 15, 2023
Officer very clean, short wait, great MA and DO
Sep 15, 2023
Everyone was wonderful. This was my first time seeing Dr Tilden and I really connected with her. She answered all my questions and took the time going over my concerns.
Sep 15, 2023
Awesome place. Doctor was very nice and made me feel comfortable.
Sep 15, 2023
Dr Shaw is so easy to talk to! I’m very pleased with my care.
Sep 15, 2023
I finally found a Dr. that listened. I've had previous visits to your office since Dr. Philips retired and not felt at home. Dr. Hannah listened. We are in the stages of figuring out next steps and hope the listening continues.
Sep 13, 2023
Desert West has cared for me through pregnancies, miscarriages and menopause -always with compassion and up-to-date practices.
Sep 13, 2023
Dr Wilkey and her assistant are amazing!! I’ll continue to follow her wherever she goes she really cares, listens and figure things out for you. Thank you!!
Sep 13, 2023
Dr. Dowland is the first doctor to actually listen to me and believe that my pain is due to hormones.
Sep 13, 2023
The office staff are friendly and professional.
Sep 13, 2023
Staff is friendly and the office is clean.
Sep 11, 2023
This is a clean, well organized facility. They have multiple staff members to make sure that people are received in the lobby and called into their appointment properly. It is a very busy office, but run efficiently.
Sep 10, 2023
Dr Shaw is a wonderful doctor
Sep 10, 2023
The office is always so tidy and neat! All the gals there are very nice to deal with! I love Andrea!! Makes you feel comfortable and knows her stuff!
Sep 9, 2023
Friendly and patient staff
Sep 9, 2023
Dr Andrea a Orrick is outstanding!
Sep 9, 2023
The doctors and services they provide including in office blood work
Sep 9, 2023
I always feel so comfortable here, the staff is always friendly and my Drs always take care of me. Dr Hannah Smith & Emily Fanning are the best!
Sep 8, 2023
This was my first visit with this group and I was very pleased. The hold times on the phone is the usual wait time for what you would expect from a bigger group like Desert West, but doesn’t change anything about the care I received. Dr. Thom was very down to earth and informative. She is also very thorough and explained all my options about my health concerns! Very happy with the care and Dr. Thom.
Sep 8, 2023
Everyone was really nice! I just had had a few questions about my IUD removal that were almost scoffed at and barely answered. Whole thing felt rushed (was a quick process so I sort of understand that) but generally speaking I had concerns and questions that were beyond ignored.
Sep 8, 2023
After being made to feel stupid in my last appointment, I will not be returning. I saw Cynthia Henson and she was extremely rude. I told her about issues with blood clots during my period being overly large and she very rudely asked “what is that supposed to mean?” I will never be returning. You cannot sit there and tell me that me going through 3 tampons in 30 minutes is normal. But she did, she said I’m probably just a heavy bleeder but we can do an ultrasound if I wanted. But she made it sound so uneeded. Drs are supposed to be there to make you feel better or help you figure out the problem. Telling me I need to be in birth control is not the solution and obviously there is something wrong.
Sep 8, 2023
STAFF WERE FRIENDLY, EFFICITENT, KNOWLEDGEABLE AND HELPFUL. WAITING AREA, OFFICE AND EXAM ROOMS WERE CLEAN.
Sep 7, 2023
Love my doctor, Boots and her staff. Felt listened to and comfortable!
Sep 7, 2023
Love doctor Shaw, and I think Lisa is her name she’s awesome as well. Love desert west!
Sep 6, 2023
My doctor is a 10, but I marked 8 out of 10 due to the errors made by the staff. They had marked me down for a different appointment than I had made, and also listed that I had a condition that I never said I had.
Sep 5, 2023
Why I love Desert West OB GYN for several years? It’s because of: the ease of making an appointment online and the check-in process, the friendliness of the staff, and most of all, Dr Judy Tom always spends decent/appropriate time with me as her patient. She doesn’t make you feel that she’s in a hurry like most other doctors (from different groups) do.. Dr Judy makes me feel I’m part of her family. Thank you!
Sep 4, 2023
Very professional and put me at ease from the minute I walked in
Sep 4, 2023
Dr Tildon made me feel very relaxed and comfortable. She addressed my concerns and listened actively. As a new patient you never know what to expect. I am happy I found her .
Sep 3, 2023
Practice feels too corporate anymore. Dr Dowland is wonderful and the only reason I continue with DW. After 30 yrs of being a patient, it’s disappointing to see what it has turned into.
Sep 3, 2023
Dr. Tilden is the best! She is competent, efficient and displays a compassion for caring for her patients. She is willing to answer questions and freely give information that patients may find beneficial.
Sep 2, 2023
Kind, show caring and understanding
Sep 1, 2023
Susan was great. Glad she is back. Your offices and staff are top notch. Please change your habit of having uncovered and unsanitary utensils on your counters. I don’t want any items used for my pap or any testing exposed out in the open in the patient rooms where a chance of contamination could happen. Exposure to elements, random people, is not a sanitary practice. Thank you for addressing this. Jan Dobson
Sep 1, 2023
Staff is friendly and welcoming. Love Dr Dowland.
Sep 1, 2023
Great staff! It was easy to book the appt and move through the intake process efficiently. The care was thorough and caring. A very pleasant interaction
Sep 1, 2023
Staff and facility very welcoming
Aug 31, 2023
Amazing! Front the MA to the doctor, everyone there is fabulous. The ladies who did my blood work were phenomenal and patient. Couldn’t recommend enough!
Aug 31, 2023
Dr was kind, knowledgeable and professional. She provided me reasons. Solutions and next steps.
Aug 31, 2023
Always a long wait even with an appointment but always great service when you finally get seen.
Aug 31, 2023
Everyone was helpful and pleasant from my first phone call through the office visit and through the follow-up call with test results.
Aug 31, 2023
Were able to get me in same day, friendly, clean office
Aug 31, 2023
It was a good visit and everyone listened to what I need to do and know.
Aug 31, 2023
I have given Dr Tom info to a friend
Aug 30, 2023
Everyone was friendly and knowledgeable.
Aug 30, 2023
Overall the appointment went well. The only thing that bothered me was how clinical all the associates where. I prefer a little more warmth and the feeling that the staff and doctors want to build a rapport. This felt very sterile. If I had issues that require ongoing treatment or visits I would go elsewhere.
Aug 30, 2023
Asked great questions. Explained everything. Made me feel comfortable. Was a great experience!
Aug 29, 2023
I have been a patient for years and over the last three years, I have left almost every single one crying because I was not being listened to whatsoever. From trying to schedule an appointment with the rude front office staff to the blatant disregard from the practitioners, I never want to come back again. I will not even be scheduling my requested ultrasound.
Aug 28, 2023
Dr. Nina & her team are awesome always friendly & informative and always answer all questions!
Aug 28, 2023
I have always had a pleasant, stress free experience at Desert West OB/GYN. Women's wellness exams can be awkward and uncomfortable, but the providers in these offices are excellent at eliminating the awkwardness and stress. My questions are heard and answered, and all concerns are always addressed, every time.
Aug 27, 2023
Everything was explained to me before & during my visit,every question was answered. I felt valued as an individual & heard. Thank you for making a not so comfortable visit smooth & relaxing. Great team!
Aug 27, 2023
Staff was very helpful and friendly The appointment was quick but thorough I will definitely be coming back for all my woman’s exams
Aug 27, 2023
Dr Tildman was amazing! I really liked her, she listened and explained things.
Aug 27, 2023
The nurse Hannah Smith was so friendly and professional and made me feel at ease.
Aug 27, 2023
I love dr Koon however the wait was too long As a courtesy, you ask the patient to come 20 minutes early, and the system should work to let the patient know that you’re running behind, waiting for over an hour and a half is unacceptable. I got stressed, so couldn’t even remember the questions I had to ask my doctor. I would like to continue with Dr. Koon, however, this should be a better system to serve the patients better. Thank you.
Aug 26, 2023
I went with a bladder problem and Dr Koon explained what was going on with my problem!
Aug 26, 2023
NP Andrea Corrick is friendly and knowledgeable; She immediately put me at ease. Unlike many Dr's offices, I didn't feel rushed and I felt comfortable asking questions. In regards to my specific question, she not only explained what was not a concern, but also what could be a concern in the scenario.
Aug 26, 2023
I was in an out! Proficiency an excellent care!
Aug 26, 2023
I have recommended Dr. Tilden to many of my friends and family members. Everyone from the front desk staff, to the MA’s, ultrasound techs, and of course Dr. Tilden are incredible.
Aug 26, 2023
NP was very short with me. Almost felt uncomfortable.
Aug 26, 2023
It was fast I don’t have to wait sitting there for long time waiting for the service 😊
Aug 26, 2023
I love Dr Tilden! She is a great physician. I was underwhelmed by the way I was greeted when I arrived. There was no one at the front desk when I arrived. I had to sign in on an iPad. I did not have human contact until the MA came out to take me to a room
Aug 25, 2023
People are always pleasant, know their job, and I rarely have to wait more than 10 minutes to be seen.
Aug 25, 2023
Very friendly staff , super organized and clean ,
Aug 25, 2023
Very friendly staff, very organize place.
Aug 25, 2023
Friendly and professional staff, clean environment, and convenient location.
Aug 25, 2023
Very friendly. Was my second time going to this location. Everything went great.
Aug 24, 2023
Dr. Dowland always makes me feel heard and gives excellent health advice. She never makes me feel rushed, even though I know she is very busy.
Aug 24, 2023
Timely and very professional
Aug 24, 2023
Dr. Winter Dowland was very knowledgable, answered questions and very pleasant. She asked to have a Nurse Practioner sit in on the appointment. I appreciate that Desert West OBGYN has several locations, uses technoloby to pre-register and follow up.
Aug 24, 2023
The checkin nurse scheduled me for an appointment to get refills on a prescription with a nurse practioner. The appointment took five minutes because she could not check me it needed to be a doctor. I am frustrated because I live an hour away and had to make arrangements for something that could have been done over the phone.
Aug 23, 2023
Dr. Tilden is super knowledgeable and friendly and takes the time to answer all of my questions.
Aug 23, 2023
NP very knowledgeable and all over my concerns. Great job
Aug 23, 2023
Susan Swenson took the time to answer all my questions and provide all options. I didn’t feel rushed asking a ton of questions.
Aug 23, 2023
Dr. Goad was extremely kind, listened and was very supportive. The office staff was only okay. It took forever to check in and my appointment was 25 minutes late.
Aug 22, 2023
Professional, knowledgeable, friendly, caring staff. Outstanding doctor, listens, always makes time, genuine, and easy to be comfortable around. No one looks forward to a well woman visit, yet somehow during the visit, you just feel well looked after and it makes you glad you went.
Aug 21, 2023
Clinic was very clean and Dr. Medina was amazing! Great first impression!
Aug 21, 2023
Dr Dowland is awesome. She’s sweet and she actually listens something I hadn’t experienced before. She also makes me feel comfortable.
Aug 21, 2023
I really like the staff & Dr Katie Graff
Aug 20, 2023
Everyone was so very thorough with my doctor. This was her first experience at an OB/GYN. She was scared and nervouse and everyone made her feel cared for and special.
Aug 20, 2023
The employees were very professional, polite, and I was in and out of the clinic fast. I didn’t have to wait too long to be seen. The clinic was very clean
Aug 20, 2023
All employees are very friendly and I was seen by my appointment time. Dr. Tindle took time to make me feel comfortable and answered all my questions
Aug 19, 2023
I have been going here for years and love the staff and the doctors/nurses/medical assistants
Aug 19, 2023
My visit was very pleasant. The place was clean. The assistant was very very nice. The Dr addressed all my needs & concerns.
Aug 19, 2023
I’ve been with Desert West for 31 years and have always received wonderful care.
Aug 18, 2023
The facility was very clean. The receptionist was extremely kind and helpful. The doctor, Dr. Zhang, was amazing. Great bedside manner. Very kind. And took time with me.
Aug 18, 2023
Staff was very friendly. My wait time for appointment was minimal. The doctor listened to me and answered questions and never made me feel rushed.
Aug 18, 2023
I waited 1 hour and half before I could see the doctor. Because it’s my annually well woman check. They had to see all the pregnant women before the could seen me. I was the last person leaving the office. It’s not fair because if I was late they would not see me and they would charge me a fee.
Aug 18, 2023
Have been seeing Dr. Desalvo for the last 25 years. When he retired I was a little nervous about seeing a new provider, but was very happy with my visit with Cynthia Holsen, RN, WHNP, MSN. She was wonderful and professional!
Aug 18, 2023
Emily is very attentive, listens well, and made sure I was comfortable.
Aug 17, 2023
Where do I start? Well, let me start by saying awesome. Great experience didn’t took long. Doctor nurses and staff were very friendly.
Aug 16, 2023
I ‘am very happy with the Doctor and staff
Aug 16, 2023
Dr was very nice and listened
Aug 16, 2023
Dr. Tilden was very good at listening to all I had to say and treated me with respect and made me feel very comfortable!
Aug 16, 2023
I was very afraid going into this visit because this is my 1st pregnancy and black women usually don't have the best experience with this. Dr.Morgan Brown and the entire staff were very inviting helpful and gentle with me and I really appreciate them all they made my visit very special 😊 ❤️
Aug 16, 2023
I have come to Desert West for nearly 20 years. I’ve seen 3 of their doctors over the years and my current doctor recently delivered my beautiful granddaughter.
Aug 16, 2023
Stacy at the front desk has been wonderful to work with! From the first time I walked in to make my appointment since they wouldn’t give me one over the phone, so I walked in with my records, which then Stacy found in your records anyway. To the day I checked in for my appointment. She is super helpful and super nice and just wonderful all around!
Aug 16, 2023
Staff is pleasant love the ma and my doctor
Aug 16, 2023
Dr N Wilkey is a very compassionate person who listens to her patients. She doesn’t rush you or make light of concerns. I would highly recommend this fine doctor!
Aug 16, 2023
Dr. Tilden is fantastic! She was thorough with the exam and answered all my questions but was also efficient and didn't waste time. Very friendly, I felt totally comfortable with her. So glad to find her!
Aug 16, 2023
All the staff was friendly and pleasant.
Aug 15, 2023
Was not seen for scheduled visit, due to scheduler error, which I had canceled my own clients for. Office manager Brittani said she would call but to date I haven't heard anything. Very disappointing
Aug 14, 2023
My appointment is with Cindy very friendly informative and I didnt feel rushed.
Aug 14, 2023
the Anthem Office is always quiet, clean and prepared. I have not waited any extra time for my appointment. The staff is very pleasant .
Aug 14, 2023
Everyone was great. Scheduling was easy, I even had to reschedule. Staff and provider were all very polite. I didn’t have to sit and wait long at all
Aug 13, 2023
Everyone was very nice and answered all my question.
Aug 13, 2023
The staff was very friendly and helpful.
Aug 13, 2023
Dr.Medina is the best!! She listens and makes you feel comfortable and is very welcoming
Aug 12, 2023
Long wait; forgotten in room
Aug 12, 2023
It’s so nice to have a location near by.
Aug 12, 2023
It was my first time coming here. The Dr. I saw Susan Swenson. She was very knowledgeable and explained everything to me about my upcoming appointment. I was very pleased with your office staff as well! Everyone was friendly and helpful from the minute I checked in.
Aug 11, 2023
It has been a unique journey with transferring all things "medical" from Georgia with our recent move to Arizona. Dr. Koon has been both knowlegeable and extremely supportive in helping to establish a tailor made and workable hormone program. He has truly listened, been both gracious and active in securing the treatment best for my scenario, while having to address patient after patient, in any given day. With all things being so new with any move (especially from coast to coast), Dr. Koon has been a needed staple. I would recommend him again and again. So very grateful.
Aug 11, 2023
Very happy with Jennifer Shaw. She was professional and so knowledgeable
Aug 11, 2023
Long wait time. I was scheduled in the afternoon and waited over an hour to see the provider for what seemed like 15 mins. I can understand a 20 minute wait but waiting over an hour is very inconsiderate to your patients.
Aug 11, 2023
The staff is courteous and friendly. The providers are compassionate, caring and take the time to listen.
Aug 10, 2023
I did not have to wait long and the service was great
Aug 10, 2023
1st of all Suri is just wonderful welcoming you back to the exam room and taking your BP and updating your records. Her personality is beautiful! 2nd..Cynthia Holsen is a gifted RN and helps in anything you need to know. She's understanding..gets to know you and is very proficient in her profession. Thank you both!
Aug 10, 2023
Have been going to Desert West OBGYN since the late 1990's.
Aug 10, 2023
Doctor and staff were all very sweet and helpful
Aug 10, 2023
Overall great. Much better then mom doc.
Aug 10, 2023
Extremely kind staff. Thorough and helpful.
Aug 9, 2023
Love the office staff and Dr.
Aug 9, 2023
Very friendly staff and MA, the doctor was so sweet and made me feel a lot better about the situation. Very informative as well.
Aug 9, 2023
Dr. Winter is an absolute gem. Very personable, compassionate yet professional.
Aug 9, 2023
I did not have to wait at all to see the provider, excellent service, beautiful office.
Aug 9, 2023
I have been a patient for at least 20 years says it all.
Aug 8, 2023
Dr Fanning was wonderful. She reminded me of Dr Bennion. I feel at ease and very comfortable.
Aug 6, 2023
Great care provided at this office
Aug 6, 2023
Excellent front office, and technical staff. Physician was knowledgeable, professional, proficient, and willing to listen and solve problems
Aug 6, 2023
Very long wait period in exam room
Aug 6, 2023
This is the only OB I will go to, the whole staff has always been amazing and super helpful everytime.
Aug 6, 2023
I was not rushed; Dr. Took time to answer my questions. Very short wait.
Aug 5, 2023
Dr Medina is wonderful! I have referred several of my friends and colleagues to her.
Aug 5, 2023
This was my very first time going to this office, but everyone--from the front desk ladies, the nurses, and my doctor--was so nice! They weren't caught up in the routine of their day and treated me with genuine care and excitement for my pregnancy. I'm looking forward to meeting with them throughout my pregnancy and delivery! They are also very organized and take extra steps to make me feel welcome.
Aug 4, 2023
I have referred many friends to you
Aug 4, 2023
Friendly employees, fast service
Aug 4, 2023
The whole staff was amazing! And did a great job!!
Aug 4, 2023
I was treated so well by everyone. I was super early, because that's what I do, and the MA actually apologized because I waited so long. I was shocked. No one ever cares that much anymore. From beginning to end, I felt seen, acknowledged and heard.
Aug 3, 2023
Everyone was very kind and professional. Thank you!
Aug 3, 2023
From the moment I walked in, I felt personal attention. Not rushed at all. I felt heard by Kelly Goad.
Aug 2, 2023
I loved Dr. Ketha! Very professional!
Aug 2, 2023
Dr. Tom always goes above and beyond.
Aug 1, 2023
This would be the first time since Dr Phillips left, that it was all good 👍
Jul 31, 2023
Dr. Goad is the best! She always spends so much time with me, makes me feel very comfortable and answers all my questions!
Jul 30, 2023
PA Underwood was excellent. Very gentle and helpful v
Jul 30, 2023
Office fast and friendly service.
Jul 30, 2023
Dr Koon is the best! He listens and is kind. I’ve been seeing him for years.
Jul 29, 2023
I really liked Winter Dowland. She was very thorough.
Jul 29, 2023
I have been a patient at Desert West for over 30 years and the staff has always treated me very well
Jul 29, 2023
Dr. Koon was fabulous during my pre-op appointment. He answered my questions honestly and completely, and somewhat reassured me about the upcoming event.
Jul 28, 2023
My most recent visit was very pleasant from check in to Brooke, medical assistant, to my first time meeting Dr. Fanning!
Jul 28, 2023
Quick and easy check in process
Jul 27, 2023
Dr Dowland was so caring and knowledgeable.
Jul 27, 2023
Everyone was very nice. Love Dr. Root
Jul 27, 2023
Very friendly and knowledgeable staff. Dr. Ketha took her time and answered all my questions. I never felt rushed.
Jul 27, 2023
Kind, helpful staff and very thorough medical professionals!
Jul 26, 2023
Sarah Jones, NP and the entire staff was friendly, helpful and professional.
Jul 26, 2023
1st appt and all staff was very nice.
Jul 26, 2023
Andrea Corrick is wonderful! The new building is a huge upgrade and very nice.
Jul 26, 2023
The Specialist have always presented being very professional, friendly, and most importantly, knowledgeable.
Jul 26, 2023
Check in automation is terrible and not friendly or welcoming.
Jul 23, 2023
I have been going to Desert West OB/GYN for over 24 years. My experience has always been fantastic!
Jul 22, 2023
Very friendly and non judgmental when it came to questions.
Jul 22, 2023
Never been to that office before......It was clean and everyone was very friendly....Glad Judy Tom is at that office....have gone to her for years.....The best OB/GYN......
Jul 21, 2023
Love doctor Boot's very professional and knowledgeable. The M.A. Tiffany Johnson also professional and very nice, a people person knows what she's doing.
Jul 21, 2023
Andrea took the time to connect - great “bedside manner”.
Jul 21, 2023
I've been coming Here for years and the doctors and the staff are wonderful people love love my doctor Goad.
Jul 21, 2023
Nothing was explained to as to what was going to happen during my appointment. I didn't know what to expect or what was going to happen. The test results she looked over were 2 years old. I dont know if I need a new one done. I left there feeling like I didn't know what was really going on.
Jul 21, 2023
I have been going to Desert West for 40 years, have seen 3 different doctors who provided care during that time while having 3 wonderful children. A couple doctors have retired and Dr. Wilkey who I currently see is the best. All of the doctors I have had the privilege of being a patient were all the best in their field.
Jul 21, 2023
Dr.Koon is always so kind
Jul 21, 2023
There was no wait time and I truly knew Dr Goad listened and cared about why I was seeing her. She answered my questions and asked me questions to make sure she understood any concerns I had . TY.
Jul 20, 2023
Everyone one was very professional and kind!
Jul 20, 2023
Very nice people and didn't make me wait too long.
Jul 19, 2023
The staff was all very kind, professional, and caring. All my concerns were addressed and my calls were quickly returned.
Jul 19, 2023
Dr. Dowland was amazing. She was so kind, listened to me, and didn’t push an agenda or idea onto me. She listened to my opinions and followed up with advice and professional opinions that related to my situation perfectly! The staff here is so wonderful and amazing! I will definitely come back when I get pregnant!!
Jul 19, 2023
Love that you have early morning appointments
Jul 19, 2023
Everyone was very helpful.
Jul 19, 2023
Physician did a great job being patient with me and took the time to answer all of my concerns. Truly appreciated the comfort ability and openness.
Jul 18, 2023
Dr. Jennifer Shaw is one of the most kindest, compassionate doctors I have ever had, of any specialty. I would send all of my friends to her if I could.
Jul 16, 2023
Hannah takes the time to discuss any questions you may. She listens to your concerns and is compassionate.
Jul 16, 2023
The doctor was great very friendly and trusting
Jul 15, 2023
Well scheduled did not wait long to be see
Jul 14, 2023
DrGroff new Dr seeing and she was very nice and informative thru my whole visit and answered all my questions not made me feel rushed
Jul 14, 2023
Dr. Tilden was great. She was calm, reassuring and wanted to make sure that I had all the information I needed.
Jul 13, 2023
The medical assistant, that roomed me and the provider Hannah Smith were awesome, very professional, friendly. However, the office supervisor Crystal at the front desk. Check-in was a bit rude. She was shortnwhen she spoke, barely made eye contac and acted a little bothered. It’s too bad that’s was my first impression upon arrival.
Jul 13, 2023
Appts availability, too far out. I was referred by my doctor for ultrasounds, first appt didn’t take care of that which took almost a month, and then for second app was also 3 weeks out. waiting 2 months to finally get to issue is not favorable.
Jul 13, 2023
The medical assistant was absolutely wonderful as well as Dr. Ketha!! I was nervous before meeting them both and felt comfortable immediately.
Jul 13, 2023
With Dr. K for the past 2 years she goes over what areas that are needed at time. Asks what I would like to do and always pleasant visits.
Jul 12, 2023
Dr. Tillman was very professional, knowledgeable, and detailed with my visit.
Jul 12, 2023
Everyone was very nice and welcoming. I was nervous and my nurse practitioner helped calm me. She answered all my questions and was patient with me. The building and rooms are very clean and the obgyn department was easier to find.
Jul 9, 2023
This visit was the best experience I’ve had at Desert West. The Arrowhead location has kind, wonderful staff and seems to be less chaotic than the Thunderbird location. I was in and out on time & Dr. Goad was wonderful, as always.
Jul 9, 2023
They listened to all my concerns and cared
Jul 8, 2023
Went in for a wellness exam as soon as Dr. Koon walked in who I used to love because he was so great but this time he rushed me the whole time I wasn’t even able to get out what I needed to ask and now I have to find a new doctor so I can get my problems resolved I think it’s insane that we pay all this money to go see a doctor sit in the waiting room for over an hour and the wellness exam is done within 15 minutes. I’m definitely going to complain to my insurance as well. I had three things on my list three simple things and when he was done with my Pap smear, I said wait I have to ask about some thing he side and had to call the MA back into the room so that he could look at the area I was asking about I then went to ask him about something else and he said OK. Have a good day will be in contact with you regarding your ablation that you need and requested. Absolutely horrible so sad what healthcare has come to
Jul 8, 2023
The staff and my doctor are top notch.
Jul 8, 2023
Dr. Goad is the BEST; genuinely cares about her patients, listens, remembers, and I also very skilled. The office staff is just lovely as well.
Jul 8, 2023
The nurse practitioner was so kind and professional.
Jul 8, 2023
The staff and Dr. Brown were very friendly. Dr. Brown made me feel very comfortable and she made sure to answer all of my questions and was very clear and concise with her responses.
Jul 8, 2023
I am extremely grateful for having been provided excellent care for the last 39 years. I also appreciate the thoroughness of each level of care (i.e., scheduling, lab, response/follow-up, and time given by Dr..)
Jul 6, 2023
I have never had a doctor's appointment lasting under 30 minutes, like this one!! There was virtually no wait! (in comparison in other places, i was made to wait to see a doctor from 30 min to an hour past my appointment time.) Most of the time was spend talking to the doctor and exam. Dr. Shaw is my favorite doctor in a world! I was blown away by this office's efficiency and perfect timing Such a time management really shows respect to patient and patient's time!
Jul 5, 2023
Front desk receptionist was not very welcoming and friendly. I didn’t take it personal after noticing she treated all the patients with an unfriendly & annoyed greeting. NP and MA seemed nice my visit was quick and efficient.
Jul 5, 2023
Dr. Dowland and her staff were great!
Jul 5, 2023
Amazing doctor. The wait time was none, they were really on time.
Jul 5, 2023
Easy patient check in, staff always kind and helpful
Jul 5, 2023
A+ front desk, doctor and having blood drawn.
Jul 5, 2023
Dr Tom is amazing, easy to talk with and professional. The best!
Jul 5, 2023
Great Dr. Has great insight into what's happening and listens to my concerns so well.
Jul 4, 2023
I called in January to make an appt for a follow up ultrasound in April and was told there was no doctor order so they wouldn’t make an appt. Then, in June I get a letter in the mail that I am past due for the ultrasound and need to call for an appt. Appt system doesn’t work well.
Jul 3, 2023
I like Dr. Dowland very much.
Jul 3, 2023
Everyone at Desert West has always been polite and helpful. Doctors are always informative and frie
Jul 2, 2023
Nurse Practitioner Holsen and her assistant are THE best. I switched to another doctor in the practice when pregnant and now that my son has been born I’m very happy to have NP Holsen as “my person”. She always makes me feel at ease, makes appointments absolutely painless and has an outstanding, caring personality.
Jul 1, 2023
My provider was on time, and very thorough. She answered all of my questions.
Jun 30, 2023
I have been going to Dr. Wilkey for 27 years. She has always been professional in my visits.
Jun 30, 2023
Excellent service and very gentle.
Jun 30, 2023
Frustrating that I have to have something done and to follow up with the dr is over a month later!
Jun 30, 2023
My appointment this week was with Sarah Jones, she was very kind and patient, I usually get nervous at the doctor but she put me at ease. She thoroughly explained everything and answered all my questions. She also responded quickly when I needed a different type of radiology order. Thank you!
Jun 30, 2023
Andrea Corrick is the reason I go to Desert West. I've been a patient of Andrea's for many many years and absolutely love her! She's kind, friendly, gentle, professional, knowledgeable... there's simply not enough space here to praise her.
Jun 29, 2023
Dr. Zhang was super friendly. She listened to my problems and described my opinions and made sure I understood. I feel extremely comfortable with her. Looking forward to having her as my doctor
Jun 29, 2023
Dr. Tom is very sweet and understanding. She answered my questions and explained everything to me.
Jun 29, 2023
Andrea Corrick is a perfect balance of efficiency and pleasantness.
Jun 28, 2023
Dr Tom best ObGyn in the universe love ❤️ her to pieces! She listens to my and cares she’s awesome professional caring and very knowledgeable! Love you Dr Tom your the Best
Jun 28, 2023
Candace was the first person that greeted me when I arrived. Dr. Dowland is the best. Kind, patient, and explains things well.
Jun 28, 2023
My wait time is always short, my dr is always on time & the personal interaction is fantastic!
Jun 26, 2023
I always recommend Dr. Goad & Desert West. I have nothing but good things to say. Dr. Goad is the most caring, friendly, nice, enjoyable, supportive doctor I've ever encountered. You can tell she loves what she does, I had two babies & a tubal ligation and Dr. Goad always took care of me & listed to me, she took my health & any concerns seriously & with empathy. I told her at my tubal surgery that I was kinda sad I wasn't having anymore babies because I wouldn't get to see her as much, that just goes to show how amazing she is! I also lover her MA Yessica, she has always been so sweet & responsive!
Jun 26, 2023
I absolutely love the professionalism & efficiency if this office. Dr. Goad is personable & friendly, what a joy!
Jun 26, 2023
The physician assistant I had was so helpful and my woman well check visit each year is easy to schedule and the whole process is very smooth.
Jun 26, 2023
Dr. Fanning was very thorough, professional, kind and helpful. The front desk lady (unfortunately I do not recall her name, but she was sitting to the right of the check-in kiosk as one comes in the door and it was Wednesday, 6/21 @ 1pm) was very polite and nice and she was very helpful as well when I needed to talk to Dr. Fanning’s MA, Brooke, after leaving the examination room, regarding a prescription. By the way, Brooke was very nice as well and she went the extra mile and helped me with sending a prescription to a specific pharmacy. She was patient and responsive. I really appreciated that I was taken care of.
Jun 25, 2023
This entire office staff is wonderful, I absolutely love being taken care of by Andrea Corrick NP! She is so compassionate and professional. Great pre check in via email and new little kiosk makes everything so easy.
Jun 25, 2023
Dr. Judy Tom is amazing caring always!
Jun 24, 2023
Desert West OB/GYN has a lovely facility. Plenty of space to park, checkin privately, wait, and receive service. Every staff member I encountered was friendly and efficient. Dr. Goad was a delight. Very knowledgeable and listened to my concerns.
Jun 24, 2023
I felt like I wasn’t being heard f from the nurse practitioner, I felt she was just going thru the motions with some things, I overall did like the feeling I got from the practitioner I saw. She explained it could be my thyroid that’s was giving me the issues I was experiencing, I explained to her that I had just got my thyroid tested 2 months prior to seeing her, and everything look great, and she still scheduled a blood test for my thyroid, and now I’m having to pay $115.00 for something I didn’t need. By the end of the appointment she gave me some options for the issues I went in for. Which I felt a little better, she then explained to me to stop by reception before heading out to schedule and appointment with the Dr, in which I tried, but I was told to sit down and someone will be with me, I waited 20 minutes for someone to call me, I could wait any longer due to having to return to work. So overall I was not pleased with my appointment and will not be returning anytime soon.
Jun 24, 2023
Waited in the waiting room for an hour, waited in the patient room for 25 minutes, Doctor came in and told me to google my condition and then walked out after two minutes, they then told me to schedule to come back for a different exam so I walked to the front and the girl told me to call back that she shut the computers down. Absolute waste of my time, will not be retuning.
Jun 23, 2023
Everyone was nice and professional.
Jun 23, 2023
Hannah is very sweet. I like her and will continue seeing her.
Jun 22, 2023
The staff is very welcoming and kind. Super thoughtful, and they give detailed feedbacks to questions and symptoms.
Jun 22, 2023
Love Dr Goad. She’s quick & super friendly.
Jun 22, 2023
I've been coming here for years and the doctors and staff have always been amazing!
Jun 21, 2023
Scheduling, check-in and staff are super good and easy. Andrea Corrick, WHNP is so kind and caring. Highly Recommend!
Jun 19, 2023
I LOVE Dr. Dowland. I am so excited to be able to see her again with baby number 2! She makes being pregnant so much more magical! I wouldn't change her for the world!
Jun 19, 2023
It seems at your facility all patients are is a 15 minute appointment. Not even a human. It’s sad that in this day and age you can’t just have a conversation with your doctor while at a well woman’s exam because the nurse tells you your questions would be a whole different appointment because my visit was only scheduled for 15 mins. Funny that i didn’t even get brought back for my exam for 30 mins after my appointment time, yet I’m the one who is wasting your facilities time. All of my answers below are relating to the nurse, not the NP I was seen by. This nurse and her curt responses to my scare and concern about my health have left me feeling let down by your entire office
Jun 19, 2023
The time that is taken for discussion over concerns and giving options ... Love Dr. Wilkey.
Jun 19, 2023
Lisa O'Neal was so very kind and thoughtful..
Jun 18, 2023
Jennifer was great, very professional and great personality.
Jun 18, 2023
This happens all the time with desert west. My prescription was once again were not sent through to the pharmacy
Jun 18, 2023
nice facility and rooms already set up, short wait time
Jun 18, 2023
Cynthia Holsen and Yuri are the best and make me forget all about why I am there. Yearly exam has never been so much comfortable thanks to them
Jun 17, 2023
Very friendly and quick staff!
Jun 17, 2023
From beginning to end, all the staff was wonderful as was Dr. Ketha!
Jun 17, 2023
Check -in was very efficient and friendly. I was seen promptly and Hannah Smith was a pleasure, as always.
Jun 17, 2023
Love DrDowland. She takes the time to really listen, answer questions and talk to me.
Jun 17, 2023
Have been going to this group for over 30 years
Jun 16, 2023
This was my first meeting with Dr. Ketha. She was very personable and helpful, answering all my questions. Sign-in was efficient.
Jun 16, 2023
Andrea is always so sweet. She always make you feel comfortable and genuinely cares about her patients.
Jun 16, 2023
The staff was very nice and helpful. I saw Dr. Tilden and she was very attentive and listened to my concerns. Very welcoming group.
Jun 16, 2023
Love Dr boots amazing Dr easy to talk to & very informative
Jun 15, 2023
Dr. Goad is very attentive and carrying about my needs.
Jun 15, 2023
When I called to make the appointment, I let them know I'm looking for a change from pellet HRT to estrogen patch, who could help me. They set me up w/ NP. I called the day prior to visit to make sure she is able to write prescriptions and consult on HRT. NP Lisa was pleasant but after only one minute of explaining what I needed, she said needed to have me see the DR. Well, there went a waste of time and money.
Jun 15, 2023
I love that Dr. Dowland actually spends a little time with her patients without worrying about not exceeding 20 min. with each patient. She also explains what's going on, doesn't mind questions, and will actually help get insurance coverage if possible....apparently medicare thinks that the older we get, the less chance of having medical issues!
Jun 15, 2023
Everyone was so kind! I was very nervous when I walked in, but was quickly put at ease by the kindness of the everyone I encountered there. They were very detailed and answered all of my questions.
Jun 15, 2023
I was able to get an appointment the next day. The doctor is knowledgeable and friendly. She took the time to listen to me and address my concerns. I felt seen and heard as a patient.
Jun 15, 2023
everyone was professional and nice.
Jun 14, 2023
I received an email that it was time for my yearly check up. Called the office and made an appointment. I let the lady on the phone know I thought it was time to replace my IUD, if she could verify. She got back on the phone and said I needed to have a consult. I schedule the consult, take time off work and spend $35 for this appointment just to find out i still have 3 years left. I’m not sure if the appointment setter was new but it was pretty inconvenient for me to leave work for something I didn’t need.
Jun 14, 2023
Friendly, Efficient, no long wait, no documentation issues. Easy parking, flexibility with appointments
Jun 14, 2023
Dr. Fanning addressed my concerns and gave me excellent feedback for ways to address the issue I am having. This was my first time with her as my doctor.
Jun 14, 2023
I really liked Sarah Jones from the start. She gave me confidence that she will take good care of me.
Jun 14, 2023
This time I saw Dr Shaw. She was very personable, and took the time to answer all of my questions that I had. I never felt rushed throughout my visit and I felt as though she actually cared. I will definitely schedule all of my appointments moving forward with her.
Jun 14, 2023
Hannah Smith is absolutely wonderful! This year is my second time seeing her. She makes you feel comfortable and spends the time to answer every question thoroughly. Last year I had to have a procedure and saw Dr. Tilden. Again, she was thorough, kind, explained everything, and made me feel at ease. I have recommended multiple friends to Desert West!
Jun 14, 2023
Sarah was phenomenal! She took time to listen to my concerns, address them, and was very knowledgeable. Annual exams aren’t always the best, but she made it as painless as possible!
Jun 14, 2023
I have been going to this practice for years. I absolutely love Dr. Hannah Tilden and have referred my daughter as well as her friends and a coworker to her.
Jun 14, 2023
Dr Lisa was amazing!! The medical assistant was so sweet. They really made me feel welcomed.
Jun 11, 2023
This was one of the best visits I have had with a provider. She was kind, competent, and answered all of my questions.
Jun 11, 2023
Everyone at this medical office makes you feel like a person who matters. Wait time was minimal, and no overtly cold rooms to freeze you in. Overall pleasant experience!
Jun 10, 2023
Excellent service, respectful and professional!
Jun 9, 2023
Very efficient, no waiting
Jun 9, 2023
Cynthia Holsen was amazing! Very informative and caring.
Jun 8, 2023
everything was good i like it
Jun 8, 2023
Experience was good until I left the office. During my visit I talked with the Dr. about birth control options and she said she was going to call something in. She did my Pap smear and left the room saying I was good to go. Nothing was called in by the following afternoon so I had to call into the office and chase down the prescription.. it took a few calls to get it figured out.
Jun 8, 2023
I used to see Dr. Oehler, who was such a kind and caring woman. I was devastated when she left since I had only seen her three times and two of those three times were a diagnosis and surgical intervention with my first ever pap. I was so scared but she made everything a beautiful and calm experience. Then when she retired she suggested I go to Dr. Goad, to which of course I took her advice. Again, Dr. Goad is a kind and caring person who is always gentle and upbeat! I’m very thankful I don’t have any OBGYN horror stories.
Jun 5, 2023
Dr. Goad and her assistant were very friendly and professional.
Jun 5, 2023
Awesome......love Cynthia! Very clean and organized office! Everyone was so nice
Jun 4, 2023
Very friendly staff and doctors. Clean place and makes you feel very comfortable
Jun 4, 2023
Everyone I have dealt with have always been very professional and welcoming.
Jun 4, 2023
I have been going to Desert West for over 10 years. I have always been treated with respect and professionalism. Cynthia Holson is always pleasant and answers all my questions. Would never go anywhere else
Jun 4, 2023
Dr. Goad is always patient and empathetic. Knowledgeable clinician. Quality care experience.
Jun 3, 2023
The receptionist was friendly, my technician was very assuring and Dr. Dowland was amazing! She was efficient and thorough.
Jun 3, 2023
Staff was kind and informative. I am to be a new mom and they answered all of my questions. Normally I have anxiety in doctor offices but something about Desert West OBGYN felt calming. Glad I chose them for my new adventure into motherhood.
Jun 3, 2023
Nothing stands out with regards to friendliness, promptness, service or the care I receive. Nothing horrible but definitely nothing exceptional.
Jun 3, 2023
Great staff quick in and out
Jun 3, 2023
My first time being here and wow I was really shocked very well organized and amazing staff
Jun 3, 2023
I wouldn’t even return to Dr. Groff if I were paid for it. I came in because I have started having extremely heavy, painful periods and haven’t had an exam in awhile, and because I wanted to ask about some ADA paperwork from work to allow me 2 unpaid days off a month to deal with my cycle without being penalized for it (which i told them about when making my appointment). Dr Groff came in, talked over me, told me to take birth control, and wouldn’t look at my paperwork because she “doesn’t know me”. It’s my choice to not take birth control because I have had such devastating experiences with it in the past, and she acknowledged it wouldn’t help with my PMDD anyway. she said “i’ll spare you the exam” (even though part of the reason I came in was to make sure everything was okay in the first place), prescribed BC, and left. the whole visit was over in 5 minutes or less. I paid a $40 copay to be ignored and kicked out, without even getting an exam. I was able to get in with a different clinic the next day and had such an opposite experience I cried. The front desk staff at Desert West was nice at least. Will never return.
Jun 3, 2023
Easy check in and great Dr. I’ve sent many many patients to Dr Goad
Jun 3, 2023
Customer service and provider
Jun 2, 2023
I would recommend your services because everyone was kind, pleasant, concerned about my care, and helpful in every way... Thank-you sincerely.
Jun 2, 2023
Love them from front office to back staff and Lisa was amazing
Jun 2, 2023
The appointment went well. The only thing that I felt could use the improvement is the check-in process. I did not receive the electronic forms ahead of time so the staff sent it through a text. I went to my car to fill it out (because I was very early to the appointment). Doing it though my phone was cumbersome and it locked up on me. So, I had to finish in the office, which was not a big deal. I would rather do it in the office on the tablet than on my phone.
Jun 1, 2023
Staff is always super friendly, Hannah Smith is the best!
Jun 1, 2023
Love Cynthia Holstein Great PA.
Jun 1, 2023
The staff is wonderful!! I love Andrea Corrick!!!! She has provided excellent care to me over the years. She is the BEST!! Thank you for being AMAZING Andrea!!!! :)
May 30, 2023
Love Dr. Zhang and her staff! They are caring professional and always on time . Thank you for taking such good care of me .
May 30, 2023
Great communication. Friendly staff. Easy to make appointments.
May 28, 2023
Dr. Kelly Goad was amazing. She made me feel so cared for and comfortable. I would highly recommend her and desert west for your obgyn needs.
May 27, 2023
Everyone was very professional supportive and kind
May 27, 2023
While it's difficult to get an appointment in a reasonable time frame, sometimes 3 or more months, to see Dr. Goad. It's so worth it! Dr. Goad is an excellent doctor who is professional and personable. She spends the time needed to hear your concerns and talk through options. I've been with her for about 15 years! I highly recommend her.
May 27, 2023
Because I adore dr. Wilkey! however the wait time was at least an hour and I came in 20 earlier as requested to just sign my name!
May 26, 2023
Staff was very respectful, along with helpful!
May 26, 2023
Dr. Dowland was very courteous and knowledgeable and I appreciated the time and explanation of my issue in great detail with language I could understand over the medical. Thank you for your care and time.
May 25, 2023
Nice friendly staff, Great experience.
May 25, 2023
There was no wait time and the staff were very friendly. The doctor took her time with me and listened to what I was telling her, she was very professional and cared about me.
May 25, 2023
Always very professional and never feels like I’m being rushed through the visit.
May 25, 2023
Very nice staff. Dr. very kind.
May 25, 2023
Everything is great about this place every location except for the wait times. Why do I have to be there 20 min early when I am then kept sitting in an exam room for over 30 plus minutes. That makes no sense and I have tried multiple providers and does not seem to make a difference in the excessive wait time to be seen. Since you have the check in available by email do be done prior to arriving then there is no reason to make us be there so much earlier. Our time is as valuable as the providers.
May 25, 2023
I felt very comfortable and well taken care of. Dr. Ketha is informative and professional yet friendly. She offered answers to all my questions and had alternatives to consider. The front staff was friendly and professional. All around a good experience.
May 24, 2023
Friendly office staff . Easy check in. Professional service from doctor and her assistant. Knowledge of my needs.
May 24, 2023
I needed to get in to see a provider for a medication refill, the scheduler was able to find an opening the same week at a location close by. The appointment was quick & accomplished what I needed.
May 23, 2023
My doctor made me feel very belittled. She did not listen to any of my concerns and was in and out of the room in less than 10 minutes. I left the office in tears and with no answers.
May 22, 2023
Everyone was quite friendly. Loved meeting with Cindy Holson.
May 22, 2023
I love Dr. Tom. She is professional and compassionate. The only thing I don't like is the waiting room. It is too exposed and feels "cold."
May 21, 2023
I liked Sarah the NP very much. She answered all my questions and made the exam less stressful. I really appreciated not having to wait to be seen.
May 20, 2023
quick, personable, listens
May 20, 2023
Dr Goad is so amazing! Kind, informative, knowledgeable & a great help!
May 20, 2023
Everyone friendly and efficient.
May 19, 2023
Busy but organized practice
May 19, 2023
Great office, with friendly staff. Easy to make an appointment.
May 19, 2023
Wonderfull staff. My procedure and conversations were sweet and caring.
May 19, 2023
Desert West is amazing!! The providers and staff are always friendly. My yearly wellness exams are very quick because now you can check in early online and then when you arrive, they have a kiosk that checks you in. I see Lisa O'Neal and she is awesome. She makes the whole visit very comfortable and is easy to talk to. I'd recommend this practice to anyone. Also, the office is always immaculate.
May 19, 2023
Welcoming, clean, love the all female office at Sonoran Crossing
May 18, 2023
The staff was very kind. I am always comfortable herr. Keep up the great work ladies
May 18, 2023
Welcoming place. Fast service. Stuff is nice. NP Andrea is awesome. Such a great person and provider.
May 18, 2023
Great experience from the time I arrived to the end of my appointment.
May 18, 2023
I've been seeing Dr Wilkie since 2010.
May 17, 2023
Really nice ladies. Ashley at the front desk, Nurse Tina and NP Hannah. If needed I will certainly return for care by them.
May 17, 2023
First, I have to call 3 months in advance to see Dr. Wilkey. If I miss the opening for an appointment that's 3 months down the road, I have to wait another month to try and make an appointment. This last time took 4 months to finally get an appointment that was open. Then each time I called, they made me go through the whole process of asking who I was, birthdate, address, insurance info., etc., just to tell me she had no appointments that were open. When I need a refill, and the pharmacy contacts your office, they always deny it. These aren't Class 2 meds, it's just generic Diflucan, Terconazole, or something like that. Then I have to waste my time (and yours) calling the office to ask why the refill was denied and to get it called into the pharmacy. I see Dr. Wilkey every year (but 1 I believe) and have been seeing her for 37 years. I don't understand why there is a problem with this aspect at all! So, that's why the rating is low.
May 17, 2023
My LPN was gentle, informative and friendly. She made me very comfortable. I would highly recommend Desert West ObGyn!
May 17, 2023
I love Dr, Zhang! Always so friendly and remembers me every time I see her. Staff is nice as well!
May 17, 2023
It was just okay. I usually go to the Deer Valley office and they never make me wait. They didn’t have openings so I was sent to the main office. Maybe it was the time of day and they were too busy…but I waited for 45 minutes to get an order for imaging. i felt like it could have been done over the phone. Waste of time.
May 16, 2023
Great service. Look no further. It is always scaring trying to find the right Gyno but I loved everything about this place. Lisa O’Neal and Patty were amazing.
May 16, 2023
Love Dr. Thom. Have been coming to Desert West for about 20 years. Very happy with the Drs.
May 15, 2023
Dr. TOM AND her assistant were tops, I was a nervous bundle of nerves and they both made me feel so calm. And they were very professional
May 15, 2023
Sara Jones NP was very knowledgeable and took her time during my visit it was not rushed. The facility is very modern and clean, staff is friendly and cares.
May 15, 2023
I liked the service provided by the MA and Dr. Goad. They were very patient with me especially when asking questions and taking into consideration my special situation. Thanks!
May 14, 2023
The only doctor I trust to address female conditions. Been gone 7 years and knew I wanted Dr Tom back
May 14, 2023
The nurse practitioner I seen was wonderful! The toe kick by the front desk could be cleaned. That's why I rated question 2 very good vs excellent.
May 13, 2023
I have been a patient of Desert West OB/GYN for many years but I had not been in to be seen for at lest 3 years. I called to make my appointment and it was very easy to get this done and be seen by Nurse Holsen very quickly. I felt very at ease while having my exam.
May 13, 2023
Staff was knowledgeable, efficient and quick!
May 12, 2023
The waiting time just to get back to the second waiting is a joke. 45 minutes past my appt time I finally got called back. And I filled out all patient forms online just to repeat the whole process in office, so that was annoying. What made up for that was Dr. Wilkey. She answered all my questions, made me feel very comfortable. She took her time and actually had a conversation with me. She has a wonderful doctor. Despite the negatives I will continue to see Dr. Wilkey. Thank you for being an all around wonderful & caring doctor.
May 12, 2023
Waited 1 hr to be called into patient room, then more than 20 minutes to see dr.
May 12, 2023
Everything went smoothly and efficiently. Liked the doctor
May 12, 2023
I was impressed with everyone there. It really is nice to have a place that cares.
May 12, 2023
Front desk people should be more friendly and welcoming .
May 12, 2023
The medical assistant spoke very fast, wasn’t that friendly. Every time I come in , have not been in over 2 years they don’t want to do a Pap test on me. I am 66 , my insurance pays for on every year. That is my decesion not YOURS.
May 12, 2023
Never have to wait long in the waiting room. New office is great! Love the set up, ladies at the front desk are friendly and helpful, Love my doc and her assistant.
May 12, 2023
Lisa O'Neal was excellent. She had wonderful compassionate and great rapport.
May 11, 2023
I waited for approx 45 minutes before the provider came in. She seemed very rushed and I didn’t feel like she was really listening to what I was telling her before just jumping to a quick answer of prescribing meds.
May 11, 2023
I have always had a pleasant experience at desert west until my last appointment with Lisa O’Neil. Without going into too much detail, she rushed to get in and out of the room without answering all of my questions and became hostile when I questioned why I needed to have a procedure done that day. She suggested I “stay off the internet” when I was trying to look out for myself and refused to get said procedure done. Overall I felt dismissed throughout my appointment but I will say the medical assistant, I believe her name was patty, was very caring and so nice.
May 11, 2023
Dr. Dowland makes me feel so comfortable and heard! She helps me understand all of my options when it comes to my health. I struggled finding someone I could trust as a provider and she makes it apparent she cares and will do her best to keep me healthy.
May 11, 2023
Easy check in. Called just before my appointment time and was out in less than an hour.
May 10, 2023
Dr. Zhang has always taking the time to hear her patients and make them a priority. I’ve been her patient for over 15 years and she still listens to my worries and helps where she can! Thank you the outstanding care you’ve always provided to me.
May 10, 2023
Dr Dowland is very attentive and answers all my questions! She takes the time to listen and offer recommendations! I don’t feel rushed when I see her which I truly appreciate!
May 10, 2023
I have a patient of Dr. Zhang for about 10 years now. She is always positive and very friendly. She is knowledgeable and makes you feel comfortable like you are talking with a friend.
May 9, 2023
I am truly impressed by the place and staff. Everyone is so friendly, professional and caring. A ten all the way around, in fact, I would like it even higher. Thank you!
May 7, 2023
I really enjoy coming here. I've been coming here for years and the place is very nice and clean. Very welcoming.
May 6, 2023
On time! Good bedside manners.
May 6, 2023
Dr. Wilke delivered 2 of my now grown children and I still trust her to take care my general women's health today including hormone management. She is always super thorough and compassionate, I highly recommend Dr. Wilke and Desert West. Only complaint is the 30-45 min wait, thankfully I was not in a hurry last time I was in.
May 5, 2023
It was my first time as a patient at Desert West. They were quick, efficient and kind. I saw Andrea Corrick WHNP. She was amazing. She took the time and offered compassion and insight. I was super impressed by this clinic and would recommend it to anyone.
May 5, 2023
Very good service! Dr Judy Tom is very friendly and at the same time very knowledgeable, explains in detail with patience.
May 5, 2023
My one and only complaint is having to use the kiosk to check in. I'm that person who prefers speaking with someone to check in. The kiosk was raising my anxiety.
May 5, 2023
Everyone in the office and the medical staff were all so genuine and friendly
May 5, 2023
Staff and providers are amazing
May 4, 2023
The Dr explained everything to me. Staff were very professional and kind.
May 3, 2023
Everyone was friendly and helpful. The wait time was short. Everything very professional.
May 3, 2023
Ms Sara Jones was very friendly and had a positive attitude. I felt very comfortable with her and will call on her again if I need to. It was my first visit to the clinic and I'm glad I went. A few months ago I called and tried to book a new patient appointment with Dr Nina Wilkey and I had a bad experience with your phone personnel. It was an unpleasant experience. I ended up not going.
May 2, 2023
Hannah was thorough and demonstrated professional caring. She is very good at helping one to feel comfortable. She took time to listen and address all concerns
Apr 30, 2023
The service here at Desert West OBGYN was the best experience I have had this far. If it was not for the gentle hands and the homey environment, they made me feel very safe in the appointment and I appreciated it greatly. This was all done in a very timely manor so I would defiantly recommend this place to anyone.
Apr 30, 2023
Quick appointment, timely visit, great overall experience with the NP!!
Apr 29, 2023
Andrea is an excellent provider. Gentle and kind and reassuring.
Apr 29, 2023
Dr was excellent. Front desk staff could be more helpful and patient. Look up, say hello, offer assistance and so on.
Apr 28, 2023
Super efficient sign-in process, beautiful facility, competent and no-nonsense provider got me in and out all while answering all of my questions.
Apr 28, 2023
Amazing doctors, friendly staff, short wait time and very clean facility
Apr 28, 2023
Very clean and very friendly
Apr 28, 2023
Dr. Wilkey is the very best! Her nurse is also wonderful!
Apr 27, 2023
Very friendly front staff. Really appreciated Dr. Ketha taking time to listen and explain things. Overall great experience.
Apr 26, 2023
Dr Tom is just awesome!! Super talented, very kind doctor.
Apr 26, 2023
I’ve been with Andrea for several years now. She is wonderful. She listens, is kind and caring. She takes your health serious and is very proactive. Will continue to see her.
Apr 26, 2023
Dr Ketha and her medical assistant, Bryana (sorry probably spelled her name incorrectly) were extra kind and helpful. They both made my visit much better. The front lobby staff person that checked me in was also very nice. Thank you!
Apr 25, 2023
This was my first time here and I was very anxious. I’ve been struggling with terrible hormonal acne for years now and they took good care of me and gave me a list of solutions. The staff was so friendly and the office was very clean.
Apr 24, 2023
Dr. Winter Dowland is one of the best doctors here in the valley. She is very professional, patient, thoughtful, caring, compassionate, kind, and truly out to help me as a patient. She has excellent bedside manners, very thorough, and answered all my questions. She listened attentively to my issues, and gave me time without rushing me. Each time I go to her, I come out of her office satisfied that my health is in good hands. Her assistant and other staff members are wonderful too. I highly recommend her and Desert Valley OBGYN.
Apr 24, 2023
Professional facilities. I was seen quickly and timely. Staff we professional and kind.
Apr 24, 2023
The checking in process is quick and the wait time was great.
Apr 24, 2023
Hannah was absolutely fabulous. This was my first ever visit to the OBGYN and I felt so safe and supported by every staff member I encountered. I had awful anxiety about this appointment and they all helped so much. I truly could not have asked for a better appointment and I will be recommending this office to all of my friends.
Apr 23, 2023
I have been seeing Dr Goad for close to a decade and it doesn’t get much better than her! We have 3 generations of women in our family. She truly cares and will give you the best treatment you can get!
Apr 23, 2023
It was my first appointment and everything seemed to go smoothly. Obviously, I will be in a better position to provide feedback as I go through the process of evaluating the reason I came to the clinic as I'm waiting for test results and have to continue with another appointment next month. I'm not quite clear as to what triggered the reason for a scheduling of a biopsy and I am looking for a doctor that does bio-identical hormones which the MD I scheduled with does not do so no matter how this works out, I will need to switch to someone else down the road.
Apr 23, 2023
The staff was friendly and helpful.
Apr 23, 2023
The facility is clean. My appointment was on time. My new Dr Mary Brown was informative and pleasant.
Apr 22, 2023
Lisa O'Neill is great...so compassionate and thorough! I've had nothing but great experiences at the Deer Valley office.
Apr 22, 2023
Andrea, the Np was wonderful- excellent practitioner, and very knowledgeable. I would say, the only downside of the visit was the kiosk, which doesn’t seem to work correctly and takes too long. Not very efficient in that aspect.
Apr 22, 2023
I love Andrea Corrick. It feels like you are with your best friend.
Apr 22, 2023
Dr. Tom always listens intently to me and my concerns .
Apr 22, 2023
I've been seeing Dr. Wilkey for about 12 years now, I'm 71 years old and she has been absolutely wonderful! It's a difficult transition to becoming an "older" woman, I wish she could be my primary cary physician!
Apr 21, 2023
Thank you for such great service and smiling faces!
Apr 21, 2023
Dr Wilkey is simply amazing!!! Absolutely the best doctor around.
Apr 21, 2023
Lisa, the nurse that assisted me at my appointment was incredible. I am so impressed with the level of care I received at this office from beginning to end. Thank you!
Apr 21, 2023
The environment is very welcoming. The front desk employees are the best. They’re very polite friendly and efficient at their job.
Apr 21, 2023
Dr Tom is a wonderful doctor
Apr 20, 2023
I always feel welcome and the computer sign-in process does not take away from that. The front desk staff seems very 'in-control' and professional with a nice touch.
Apr 20, 2023
Staff is polite. If you don’t ask your provider for something (tests, questions) there is no review of your history. Be proactive.
Apr 20, 2023
Dr thom was awesome . Very friendly and listened to my concern
Apr 20, 2023
Treated very well with respect , the Dr was very cordial and just sweet and nice. It was a good place to be .
Apr 19, 2023
The staff was very friendly and helpful. The Dr was awesome and extremely understanding and knowledgeable of my situation.
Apr 19, 2023
I am always treated well and all my questions are answered
Apr 19, 2023
Dr. Tom and her team are excellent. You can feel that they care for you.
Apr 19, 2023
Great people and lovely place to go. My NP and Lab tech were phenomenal! Highly recommend !
Apr 19, 2023
Everything went smoothly from the first phone call to the visit.
Apr 18, 2023
All of the staff was very nice. I appreciated the tech asking if I would like to speak with the NP before she came in to do my pap. The NP was very knowledgeable. She explained everything she was doing and why.
Apr 18, 2023
Everyone is so kind and helpful. Doctor is extremely knowledgeable and has great bedside manner.
Apr 17, 2023
Dr Hannah Smith has GREAT demeanor and very knowledgable and takes the time to explain things. That is RARE in our world today - most are about the $$$ and rush you!!!
Apr 17, 2023
Everyone was so helpfully and friendly. Fast appointment.
Apr 17, 2023
It went smooth and everyone was very kind and friendly. I’m glad I chose this office.
Apr 17, 2023
Seems like every time I have had an appt recently I have had to wait about 45min. Quite ridiculous !. If it wasn't often it wouldn't bother me..
Apr 16, 2023
Dr Wilkey is a great Dr. She listens to you and genuinely cares about you
Apr 16, 2023
Andrea Corrick and the team are super supportive, warm, and helpful so that you are comfortable covering any topic. And they are so professional too - on time, thorough, etc. I feel like I have great care from this team. Thank you!
Apr 16, 2023
Each staff member I encountered was very friendly, kind & compassionate.
Apr 16, 2023
I really like this practice, but as a woman who is overweight, The gowns are humiliating. I understand that women’s healthcare involves exposing ourselves in uncomfortable ways, but having gowns available to accommodate women who are large would go a long way in helping your facility feel more welcoming. People who are large get shamed and made uncomfortable in so many ways, and it makes healthcare feel like a battle to be avoided. If your office took this one small meaningful step, think about how those women like me who are larger would feel in an already uncomfortable situation if they could have the dignity of a gown that fits them. Your providers are great, The office is beautiful, but please consider this meaningful step
Apr 16, 2023
Nina Wilkie is the absolute best. I would trust her with my life:-)
Apr 16, 2023
I love how people are always so friendly. I also needed paperwork for my blood work on the spare of the moment and was given it right there and then. I so appreciate it!
Apr 16, 2023
The staff was friendly and helpful. I’ve been seeing Dr. Goad for 13 years and she is absolutely amazing. I’ve also had Dr. Dowland deliver one of my children and she is just as great!
Apr 16, 2023
Wonderful place very nice staff and one of the nicest and most caring doctor I have ever had
Apr 15, 2023
Check into see a doctor was so good.
Apr 15, 2023
I love Dr. Corrick and her assistant!
Apr 15, 2023
DW is the best! The staff are always very respectful of patients, their privacy, and concerns. Would recommend!
Apr 15, 2023
Very pleased with my first appointment.I switched from a doctor that I had for 20 years and I was a little nervous but dr.Shaw was amazing and so welcoming.I highly recommend her.
Apr 15, 2023
Dr Wilkey is always thorough and lets you answer questions and voice concerns.
Apr 14, 2023
The front desk staff is delightful and professional. The waiting room is active, but very pleasant, almost no wait time before being seen. Dr. Tom is easy to talk to, she has a professionalism, but down to earth.
Apr 14, 2023
Dr. Judy Tom and staff are always friendly, helpful, and efficient.
Apr 13, 2023
The facility was very nice. The staff was extremely friendly. The doctor was amazing. The doctor also had a great bedside manner. I felt super comfortable. She was very knowledgeable I would recommend.
Apr 13, 2023
Really liked the NP Hannah Smith. She was professional, informative and friendly. The technician who performed the US was compassionate and informative.
Apr 13, 2023
The staff and doctors were so kind and quick with my care.
Apr 13, 2023
Dr Goad is amazing. I have referred countless friends and family to her, and will continue to do so. She listens and truly cares. You can tell she loves what she does (and it shows).
Apr 13, 2023
Everyone was so pleasant and I was seen quickly and efficiently
Apr 13, 2023
Staff and Dr. Were so friendly!
Apr 13, 2023
Clean, professional, and kind staff.
Apr 13, 2023
I went in with a simple UTI, it took almost a week to get my results. My chart STILL hasn’t been updated.
Apr 12, 2023
Friendly staff, Jennifer was very helpful regarding my care
Apr 12, 2023
Yearly visits are quick and efficient.
Apr 12, 2023
Every time I have come for my scheduled appointment the office is at least 45min behind. It’s highly inconvenient and interferes with other appointments I have. I have had to cut one of my appointments short because I had to leave to pick up my child because the office was so far behind.
Apr 12, 2023
My dr took the time to explain and show me previous results I had been worried about and made me feel so comfortable and like she really cared about my concerns. She was very patient and kind. I can't recommend this dr enough.
Apr 12, 2023
Just wow, Dr Qi was awesome, she made me feel secure and she answered all my questions. She was patient and explained everything that she was doing. Hadn't had a Dr like this ever. Thank you
Apr 12, 2023
I find now that I'm in my 50s the ob/gyn office really has no use for me. At least that's how I'm made to feel. If I'm not having a baby, they could care less if they see me or not. I had not seen Dr. Tom in 3 years due to scheduling challenges, I have seen other providers at Desert West, but she was my main dr.. I was really excited to see her again and talk through this new phase of my life. I really wanted her to care and give me some good advice. She listened, and told me what she likely tells each woman in peri/menopause. I was still asking her questions and she was getting up to leave the room. It was clear that my "15 minute" appointment with her was done. I left feeling defeated and like I will get a bill for $100+ that didn't provide me with anything very helpful or personal. For my hot flashes she suggested I first try Relizen, and she wrote this down on a napkin. Really, I don't even qualify for a piece of paper, maybe with your company logo on it? That was just the cherry on the cake. I could easily look up relief options on google and then go to Amazon myself for Relizen. I understand if she doesn't believe in hormone treatment. I just wanted her to listen to me and the things that are affecting me. I am not a high maintenance person, nor do I require a lot of emotions from folks. I just would have liked more "care" from my "doctor" for this appointment. I have always liked Dr. Tom and really respected her. I would just like her, and all the docs there, to consider patients in other age brackets, not just the ob patients. Otherwise, why are you called OB/GYN? Just be called OB. Thank you for asking about my visit. I'm sorry this is not a great review...
Apr 12, 2023
Always quick to respond and get back to me. Friendly and fast service
Apr 12, 2023
Hannah is so nice! Thanks
Apr 12, 2023
The entire team is amazing
Apr 12, 2023
I really like Dr. Boots. Staff very nice.
Apr 12, 2023
Hannah smith my nurse practitioner was so nice! She listened to my concerns. I felt like Hannah really went the extra mile to make me feel comfortable. Her assistant was also very nice.
Apr 12, 2023
Dr. Wilkey is great! She is attentive and explains in an easy to understand manner. Office staff are courteous and friendly
Apr 12, 2023
I love Dr. Goad! She’s delivered all 4 of my babies (one set being twins) and has always been a great listener to my concerns. I’ve also always had great ultrasound techs!
Apr 12, 2023
I recently moved my care to Dr Ketha and have been very pleased so far. The office is bright and has a lot of space in the waiting room. The staff is friendly and professional. I feel I am in good hands at Desert West. I plan to stay a patient for a long time to come.
Apr 12, 2023
I see Dr.Qi Zhang once a year and I love how she always remembers our conversation from a year ago. Thank you for being such a caring person and a great OBGYN.
Apr 12, 2023
I've been with Dr. Wilkey for many years, so love her!!!! The staff is wonderful & always has been!!
Apr 12, 2023
Hannah is extremely nice, caring, and easy to talk to because she’s such a good listener.
Apr 12, 2023
Great experience at Desert West! Friendly staff even though they were busy. Dr Judy Tom was awesome! So glad I found her. Even though it’s about a 45 minute drive for me, well worth it.
Apr 12, 2023
Dr Boots has always been the absolute best doctor for my female health. She’s caring, she takes time explaining what’s best for me and what’s best for my future health choices. As a diabetic, she even takes that into consideration which is wonderful!
Apr 12, 2023
Dr. Brown is the best!! So kind & answered all my questions. :)
Apr 12, 2023
Fast, friendly, efficient service.
Apr 10, 2023
Everyone was kind, helpful and caring
Apr 7, 2023
3 generations My family has gone from me to delivering my children. My exams on my children growing up they go now. My grandkids go which they're grown up. They save my life when I went and I had problems no one could figure anything out doctor nino will. Found my problem they found the tumor no one else could do it. No one else could find out my problem back then I went when I was young. My daughter is my daughters my grandkids their children
Apr 6, 2023
Since moving to Arizona a year ago I’ve had one bad experience after another with doctors, leaving me disillusioned with the healthcare system - but Desert West OB/GYN was completely different. This was the best experience I’ve had at a doctors office in over a year. All of the staff were friendly, helpful, and didn’t make me feel like I was an inconvenience to them. The doctor I saw took the time to explain what was going on with me and reassured me that everything was ok. I’ve recommended Desert West to multiple friends since my last appointment.
Apr 6, 2023
Love going to this facility. They are the best
Apr 5, 2023
It was probably the most thorough visit I have had. I would highly recommend Dr. Dowland.
Apr 5, 2023
Staff is friendly and helpful. Dr. Ramman is caring and efficient and informative about health care for quality health
Apr 5, 2023
Quick check in and doctor very thorough.
Apr 5, 2023
The staff was courteous and friendly. It was my first appt with Dr Zhang after being a patient of Dr Oehler for years. I like her very much, easy to talk to, helpful with a problem I was having and I hope I'll see her the next time I'm in
Apr 5, 2023
I was joyfully surprised by my experience at this office. The staff up front were extremely friendly and personable. The environment was clean and the space generally felt comfortable and calm. This was my first appointment with Dr. Shaw and she was incredibly kind and personable as well. Pregnancy can be a very exciting experience, but it can also be nerve wracking and sometime uncomfortable with all of the checkups. I felt very comfortable the whole time and even enjoyed the conversations we had. It was obvious that Dr. Shaw enjoys what she does for work and that she cares for every patient and their sweet babies! I am looking forward to future appointments and getting to walk with all of the staff at Desert West throughout my pregnancy journey! Thank you all!
Apr 4, 2023
Very professional. My questions were answered! Everyone was very nice.
Apr 4, 2023
So welcoming and friendly, it was my very first time and they made the entire process so lovely!
Apr 4, 2023
I WAS TREATED VERY WELL PLUS THE OFFICE IS VERY BEAUTIFUL AND VERY CLEAN!😊 💙 💎 Also Dr.Tom made me Feel completely comfortable and it happens so fast yes I didn't even realize and Is very gentle and very nice, And she gives off good energy💯 THANK YOU TO THE STAFF, NURSE & Dr.Tom 😊 P.S. I never ever go to the Gynecologist, It always freaked me out. But now I feel like I don't have to worry. Also me having bad veins from a 15 year addiction currently clean, The nurse was able to hit a very TINY vein 1st time she stuck!! I normally Have to have someone come to the House to draw my blood for me because I couldn't get it done anywhere Else.
Apr 4, 2023
Dr. Dowland was amazing! Knowledgeable, understanding, empathetic, thorough and all around provided excellent care! The front office staff were amazing! Very friendly, helpful and courteous!
Apr 3, 2023
My NP visit was fantastic. She was very knowledgeable, kind and supportive. She met all my needs. I would not hesitate to return to this practice.
Apr 3, 2023
Your staff was very nice and they got me in appointment for my next visit
Apr 3, 2023
All Staff not friendliness. Lack of eye contact
Apr 3, 2023
wow. I was very impressed with the service, great service, fast and quick like your place, I wish all places were like yours. explain to me the right way, not in a hurry and came back and explain some more on what to do, very good service from the front desk to all staff. thank you so much, would be nice if all offices were like that.
Apr 2, 2023
It was a nice facility and the staff was friendly.
Apr 2, 2023
Office is great and friendly. I saw NP Andrea C, she is friendly and has great bed side manner.
Apr 1, 2023
It is refreshing to have a doctor sit and actually hear what your concerns are and have a conversation about them. Thank you!!
Apr 1, 2023
NP was very nice and knowledgeable
Apr 1, 2023
I saw a nurse practitioner who I had never seen before. She was sweet, helpful, and answered all my questions.
Apr 1, 2023
Too far from scottsdale for a recommendation but I’ll continue with the doctor.
Mar 31, 2023
Dr Brown was very nice sims to know her stuff Staff very friendly. Schedules are too far apart 🙁 But other than that everything is good
Mar 31, 2023
Everyone was very kind and helpful.
Mar 31, 2023
The waiting time is long.
Mar 31, 2023
I love how quick and easy it was to get checked and I felt cared for.
Mar 31, 2023
Great appointment. Very professional.
Mar 31, 2023
I have been coming to DesertWest since becoming pregnant with my first child in 2019. I was recommended to this place by multiple family members and I absolutely love it!! Each location is always clean and staff is always friendly with amazing customer service. They listen, they communicate, and they attend to your needs. Dr. Goad is my doctor and I love her!! I have also seen other individuals, mainly NPCs and they are amazing as well.
Mar 31, 2023
Everyone was very supportive, professional, and quick to get me in
Mar 31, 2023
The staff is always warm and welcoming and very helpful.
Mar 31, 2023
Doctor wants to truly help
Mar 30, 2023
Adore Dr Goad!!!! She is patient, kind and you never feel rushed!
Mar 30, 2023
Thank you Dr. Kelly Goad You are Fantastic!
Mar 30, 2023
Dr. Jones was very kind, informative and easy to talk to about my concerns.
Mar 30, 2023
I loved how clean the office is and the staff that has worked with me the past 2 days are beyond amazing. Front desk ladies are very polite and helpful, I am very picky when it comes to doctors and have been on a hunt for one as the other one wasnt the best. My primary doctor that I love so very much and the way they work referred me to this office and so far i can say they are just as amazing, Dr. Boots listened to my concerns and my reasons for being there and she listened to me without shuting me down because "I'm young and have nothing to worry about", diseases and illnesses do not have an age. When scheduling appointments they will give you the soonest appointment available even if it is in one of their other offices, in other words they work fast, and being someone that gets anxious when it comes to testing, this is something i love. I recommended her and this office to my mom and best friend and I will honestly continue to recommend this office to anyone that asks.
Mar 30, 2023
I love Dr. Wilkey but the wait this last time was ridiculous.
Mar 29, 2023
Dra Zang is the BEST so knowledgeable ..professional …kind …friendly ! Love her !
Mar 29, 2023
Nice and clean office, right on time, polite staff.
Mar 29, 2023
dr and staff very nice and professional
Mar 29, 2023
Sarah Jones is WONDERFUL!! I felt cared for, respected and heard. She is very gentle and thorough. She didn't rush me. She is very compassionate and kind!!
Mar 29, 2023
Great service. On time. Made me fill comfortable technician very friendly and knowledgeable
Mar 29, 2023
VERY FRIENDLY ATMOSPHERE AND UR APPOINTMENTS IS ON TIME AND FRIENDLY EMPLOYEES!!!😊
Mar 28, 2023
Dr.Fanning was wonderful. She takes her time to ensure her patients understand everything and answers questions in a way that makes you feel confident in her medical knowledge. I never felt pressured into anything but I always felt like she was giving me her best care and that meant a great deal when I was unsure of what I wanted. I could not say enough nice things about her, Dr. Tilden and the rest of the staff at desert west OBGYN. I know if I ever decide to have another child I will come back here for care.
Mar 28, 2023
I arrived for my pelvic ultrasound 15 minutes early, electronic check-in was a breeze, and I was called on-time by the US technician. I was fortunate to have the same US technician (Wanda) as my previous test a year ago, which was a nice surprise! Again, she was friendly and efficient in completing part 1 of the test, knowing that I was uncomfortable with a full bladder, which I appreciated. Overall a great experience! I was contacted by Dr. Wilkey the next day with results. I can't ask for better GYN care! :)
Mar 27, 2023
I really appreciated Dr Wilkes knowledge about hormones, compassion to helping me and giving me hope I haven’t had from prior doctors I have seen.
Mar 26, 2023
Kind people, excellent Doctors!
Mar 26, 2023
Chech-in was quick and easy...office clean/bright and open. Staff was professional. Was able to see me earlier than my appointment time. Dr Goad was friendly, personable, informative and efficient.
Mar 26, 2023
Very efficient staff. Dr was very pleasant , and attentive, and patient.
Mar 25, 2023
Dr. Wilkey was fantastic. She took her time with me, and listened to my concerns. She also explained things clearly to me. I highly recommend Dr. Wilkey.
Mar 24, 2023
Dr Wiley is so caring and listens to you. She makes you feel very comfortable.
Mar 24, 2023
Doctor was very friendly but front staff was not. Stood at the counter for at least 5 minutes before being helped.
Mar 24, 2023
Dr. Wilkey always takes time with her patients and addresses all issues. The office is very clean. The med assistants are always oleasant. I have been going to Desert OBGYN for years.
Mar 23, 2023
Dr. Wilkey listens and offers feedback. Answers all questions…never feel rushed. Dr. Wilkey is well versed on womens issues. I’m very pleased with her guidance.
Mar 23, 2023
Doctors, nurses and everyone is always friendly and caring.
Mar 23, 2023
I have been going to Desert West for over 10 years now. I love their staff. Every provider I've seen has been great. Front desk staff is professional and welcoming as well.
Mar 23, 2023
I LOVE LOVE LOVE my doctor, but working with the office staff can be a little tough. Maybe they are just very busy, but a smile would go a long way!
Mar 23, 2023
I was happy with way i was treated, from the time I walked in the door. Staff was fast and efficient.
Mar 23, 2023
The staff is wonderful and the office is very nice and clean!
Mar 23, 2023
Dr. Nina Wilkey and her assistant are very patient, easy to talk with her, offers solutions/advice to questions regarding my health.
Mar 23, 2023
Great facility, staff and doctors! 5 stars all around.
Mar 22, 2023
I didn’t have to wait long in the waiting room and the nurse and doctor were both very kind!
Mar 22, 2023
Dr. Wilkey was great! Her demeanor and knowledge was very reassuring. The wait time in the lobby was more than 1/2 hour and the wait time in the room was excessive though.
Mar 22, 2023
Dr Dowland is amazing. She had a great bedside manner and took time to answer all my questions.
Mar 22, 2023
Have been coming for years and will continue because of the compassionate environment and providers
Mar 22, 2023
The medical staff were very kind and helpful.
Mar 22, 2023
Mainly a travel for convenience situation.
Mar 19, 2023
I had my first appointment with Dr Dowland on the referral of my Primary Provider! I am so grateful that I was referred to Dr Dowland! Everyone in that office at Sonoran Crossing was awesome! And, Dr. Dowland was very caring, professional, and gracious with answering all my questions!
Mar 19, 2023
Dr. Dowland is wonderful .
Mar 19, 2023
Excellent care I just wish it was connected to my chart
Mar 18, 2023
Andrea Corrick is amazing!!!!!
Mar 18, 2023
Didn’t wait very long in the outside, waiting room and didn’t wait very long and the exam room.
Mar 18, 2023
Dr Dowland listens and works with you to figure out what's best.
Mar 18, 2023
I saw Sarah Jones at my appointment. She was so friendly and answered all my questions. She made me feel comfortable and I would definitely recommend her to everyone.
Mar 18, 2023
I’ve already told 4 girlfriends about my experience! It’s so hard to find doctors who take their time with you and really hear you. Dr. Hannah was incredible. I’m so grateful for her. The staff was super friendly. I felt very comfortable there. I’m so pleased to have found an OBGYN that I can stay with and have there for me when my husband and I have another child.
Mar 18, 2023
The offices are in a nice location with a view so that makes it even more pleasant. The staff was very helpful and pleasant. The office was clean and organized. My time in the office was efficient and I was in and out within 40 minutes (with a procedure).
Mar 18, 2023
Andrea is great. She made me feel very comfortable. The staff was friendly and the wait time was minimal. Will continue visiting the office.
Mar 17, 2023
Very professional and through
Mar 17, 2023
Everyone has always been very pleasant and most of all my physician Dr. Wilkey and her assistant. Dr. Wilkey has been professional and comforting with the medical treatments I have had to endure in this stage of my life. Thank you Dr. Wilkey.
Mar 16, 2023
I've been with Desert West for many years. Professional and caring medical providers!
Mar 16, 2023
Very kind & professional with good bedside manner
Mar 15, 2023
Staff very friendly and accommodating. They seem to care about my needs.
Mar 15, 2023
Dr. Cynthia Holsen is a very caring & thoughtful person & good at what she does.
Mar 15, 2023
Staff is always friendly. This was my first time seeing Dr Boots and she was great. She listened and gave me very pertinent and helpful information. She didn’t make me feel like just another patient.
Mar 15, 2023
Friendly, professional staff.
Mar 15, 2023
Annual visit always is engaging and supportive of my post menopause issues. There is an explanation and answer for a plan and education for my future health as a women. Thank you!
Mar 13, 2023
Had a new Dr this time. She was super nice, very thorough, and was ver knowledgeable. Been going here for years, and it’s excellent care every time!
Mar 13, 2023
Check-in is easy. Front desk staff are friendly and wait time was minimal.
Mar 13, 2023
Great location! This location is super clean and has a friendly atmosphere. Everyone who helped me was nice and informative.
Mar 13, 2023
Nina Wilky has provided excellent service to myself and family and frifor many yrs. Her staff is very good as well.
Mar 13, 2023
Feeling very comfortable with staff.
Mar 12, 2023
The staff was great, courteous & informative.
Mar 12, 2023
The entire staff I had interaction with at my last visit was kind, helpful, gracious and accommodating. Dr. Wilke is the best!
Mar 12, 2023
Dr Medina definitely is a caring physician and understood my anxiety and explained the results of my ultrasound .
Mar 11, 2023
Already have referred Dr. Tom and her nurse. Spent 2 years researching my daughter's diagnosis and understood more in the first 5 minutes with Dr. Tom. After everything that was done to us during the last several years and all the lies from doctors who knew better its hard to trust anyone again. Dr. Tom gained my trust. I appreciate her more than you know.
Mar 11, 2023
Front desk person was welcoming and helpful with updating insurance information. The nurse that took my initial information was friendly and put me at ease. Andrea Corrick was easy to talk to and knowledgeable about procedures.
Mar 11, 2023
Short wait time and knowledgeable doctors who are compassionate and take time to answer questions and provide important information.
Mar 11, 2023
Dr Wilkey is very caring and always takes care of her patients to the highest level of concern. She is the best doctor to have, I appreciate her very much!
Mar 11, 2023
I would actually like to speak to someone who wants to know how terrible my experience was. I will never go back, would not take my daughter and never will recommend a friend. I’ve had 3 children and 5 pregnancies and I have NEVER experienced this level of disregard. I felt like just a number, an unseen human, totally gross.
Mar 11, 2023
Friendly and fast and listens to you!❤️
Mar 11, 2023
Staff and Providers are all very professional, helpful and cheerful. It's a very clean and welcoming office.
Mar 11, 2023
Dr. Koons employees are awesome! You walk into the office, fill out paperwork if needed, and then get called in and leave real quick!
Mar 10, 2023
I enjoy coming here for my yearly appt! Doctors/nurses and staff are ALL so friendly! Answers any concerns and just a pleasant place
Mar 10, 2023
I have recommended Desert West several times. In fact, my grown daughter is a patient.
Mar 10, 2023
Great support from nurse practitioner and support staff.
Mar 10, 2023
Everyone is always so nice & helpful! I felt listened too and given the best care!
Mar 9, 2023
I was very pleased with the office, staff, and doctor on what was my first visit with the practice. The check in process was quick and smooth and I did not wait long at all as sometimes expected at a medical office. I also did not wait long at all once I was in the exam room. Dr. Ketha came in and was very kind and professional. She seemed genuinely attentive while discussing my history and concerns. When done, I was given the information and proper resources needed to schedule additional testing. Very pleased so far, would recommend.
Mar 9, 2023
Pleasant office setting. Professional friendly team from front desk to back office.
Mar 9, 2023
Spent over an hour in the waiting room for the dr just to to tell me I need to lose weight. No second steps, no game plan. Dr is just straight up fat phobic and doesn’t deserve to be a medical professional
Mar 9, 2023
Dr. Dowland is so friendly and very knowledgeable. I feel complete trust in her as my gynecologist. The office staff is also friendly and pleasant.
Mar 9, 2023
As a medical professional myself. I found it refreshing to have Dr. Dowland take time to explain stuff to me. The MA was wonderful as well
Mar 9, 2023
Friendly staff and outstanding provider. I felt comfortable and cared for by Dr Emily Fanning. The office was relaxing and beautiful as well.
Mar 9, 2023
I’ve been going to Dr Dowland for 9 years now. She is absolutely amazing! She is truly one of the best, and I am so thankful I have such an amazing obgyn
Mar 9, 2023
They gave me excellent service and Very good attention
Mar 7, 2023
Didn't feel rush. Everyone was nice and friendly.
Mar 7, 2023
Staff are nice & friendly. Dr.Tilden is the first dr who fully listened to my concerns & willing to take care of those concerns & very nice . Thanks to her I’ll be no longer suffering.
Mar 7, 2023
My doctor was very friendly and made me feel at ease. I’ve been going here for 20 years and wouldn’t go anywhere else!
Mar 6, 2023
Best service so far that I have encountered at Desert West. Your receptionist was very personable.
Mar 6, 2023
Doctor Shaw excellent!!! But unfortunately a VERY long wait time to be seen. Office brand new and nicely decorated. I wish there was more distant between chairs in the lobby- lots of sick kids running around
Mar 6, 2023
The office is clean, check in easy using the kiosk. The MA did a great job getting me ready to see Dr. Dr Goad was amazing as always. The only request I could make is to call a patient with mammogram results and not let us hang assuming all is good. I should not have to call and hunt down my own results.
Mar 6, 2023
I’ve been seeing Dr Wilkey for years and I will continue as long as she is in practice. She’s the BEST.
Mar 5, 2023
Dr. Boots is patient, kind and very professional.
Mar 5, 2023
Very professional and very nice. Thank you for all your help ladies.
Mar 5, 2023
Great experience! I’m so happy to find a new OBGYN on my first try. Dr. Medina was very caring and addressed all of my concerns right away. I will continue seeing her!
Mar 5, 2023
Very professional. Fast check in and little to no wait for my appointment. Definitely recommend !!
Mar 5, 2023
Very professional and caring
Mar 5, 2023
staff is kind, professional & knowledgeable
Mar 5, 2023
Desert West got me in quickly and Sara Jones (Nurse Practitioner) put me at ease. Took time with me and explained things clearly.
Mar 4, 2023
Dr. D Orlando is awesome! She makes me feel at ease and her bedside manner is impeccable
Mar 4, 2023
Efficient and friendly front office Kind and attentive ohysician Addressed my needs
Mar 4, 2023
Andrea C is amazing!! She was the most comforting and friendly nurse- I can’t wait to go back for my next appointment just to see her again. I truly felt cared about and listened to, which really helps those first time pregnancy nerves! Thank you Andrea!
Mar 3, 2023
Everything was organized and staff was friendly and helpful
Mar 2, 2023
I was very pleased with the services I received from the doctor and staff
Mar 2, 2023
Staff is friendly and supportive.
Mar 2, 2023
Dr. Shaw is amazing and takes her time to listen to you!!
Mar 2, 2023
I loved the new office at 67th Ave & West Thunderbird. Staff seemed to be friendly . I have been a patient of Dr Wilkey for almost 18 years. I am very pleased with her new office and staff and would recommend to family & friends.
Mar 1, 2023
As the first time visit I really had a great experience.Everyone was friendly and professional. I would highly recommend this place for my family and friends.
Mar 1, 2023
I met with Dr. Geoff to discuss something that I found concerning and she looked at me and explained to me what was going on and went above and beyond to make sure I felt comfortable.
Mar 1, 2023
Although my physician was out for maternity leave , I got the same quality treatment in the care of NP H. Smith. I would recommend this office to others.
Mar 1, 2023
The office was organized and had routines for patient entry, processing and next steps. This creates and environment of trust and relief with my medical needs. I appreciate that Dr. Boots took the time to review all of the options, review the next steps and potential outcomes from different vantage points.
Mar 1, 2023
Excellent help and attention. I will come back
Mar 1, 2023
I have nothing good things to say about this office and Andrea Corrick. Andi is awesome. I would recommend her to everyone.
Mar 1, 2023
Efficient checkin, nice facility, comfortable temp, very nice staff
Feb 27, 2023
The ultrasound tech was so gentle, most times people aren’t so that really stands out
Feb 27, 2023
Service was quick, friendly, and the doctor treated me like a person not number.
Feb 27, 2023
I have been going to Dr. Wilkey for many years. She listens to me and does not make me feel rushed during our appointments. The staff has always been nice and professional.
Feb 26, 2023
Love this office. I have been coming to this office for years. The front desk is always friendly. Wait time is minimal. And Dr. Goad is the best!
Feb 26, 2023
It was my first time to visit. Had a very positive experience.
Feb 25, 2023
Love my provider. She is very understanding and genuine.
Feb 25, 2023
Being a first-time patient of Nina Wilkey, MD she was very thorough and made me feel very comfortable.
Feb 25, 2023
Thank you this was the first time I was at your first facility. My AP was absolutely fantastic. If anybody needs an obi I will definitely let them know where to go and that's with you. I was in distress and she made me feel like I was the only person in the world and she took great care of me and suggested what I needed to do and we will see each other again. Thank you so much for all you do and all you did for me.
Feb 25, 2023
Love Dr. Goad and her assistant!
Feb 25, 2023
I appreciate the opportunity to review my most recent appointment and I have to say I was extremely disappointed. I was scheduled for a wellness well women check. My provider, NP Lisa O’Neal (if memory serves but I could be off) came in after the medical assistant started the visit. She made a brief intro and asked how I was. I said good but that I was having trouble with my weight and was wondering if they could check my hormones. She looked at me like that was the dumbest question and said “well I don’t know what hormones would tell about your weight”. I was so taken aback that I didn’t have much of a response except that estrogen is known to affect it right? And she didn’t really even go any further with that concern or asking my history. She proceeded with a breast exam and a pap, told me “no news is good news” and that was all. When I changed and went outside I asked the MA what I can do about having my hormones checked and she asked the NP across the office. The NP again had a look like she wasn’t sure why I would ask that but said it would have to be another appointment because that isn’t done in a well womens check. That is fine I can understand that but her overall lack of interest or care in my concern was extremely off putting. As a nurse myself I am always happy to be seen by a nurse practitioner because I feel they have great value and typically a little more bedside manner and feeling of genuine concern but I absolutely did not get that from my provider during my appointment. Again, thank you for the opportunity to review and I truly hope my next experience is different.
Feb 24, 2023
Hannah is so patient and kind. Takes time to explain and to answer questions.
Feb 24, 2023
Dr. Zhang is very loving and really cares about her patients.
Feb 24, 2023
I actually always enjoy my OB/GYN visit at this office. My doctor is very tentative to my needs, and we have had a long relationship for over 13 years.
Feb 23, 2023
DR Zhang is such an Awesome doctor.
Feb 23, 2023
I had a really great experience. Everyone was very attentive and helpful. Also very timely but during my appointment i still felt like i was being listened to and not being rushed out like my experience with other doctors. I really appreciated it!
Feb 23, 2023
I always have a great experience during my appointments. The staff are friendly and professional.
Feb 23, 2023
I have referred so many people to Cindy Holsen because I love her so much. She is knowledgeable and thoughtful.
Feb 23, 2023
I was very nervous about my exam, and not looking forward to it at all, but CNP Corrick made the visit as pleasant as possible. She was so friendly and listened to me, which really did help to calm my nerves. The front staff was very kind and friendly. It was a wonderful energy and made me feel welcomed and at ease. Keep up the good work.
Feb 22, 2023
The front desk was very nice . Dr Ketha was excellent
Feb 22, 2023
From the minute you walk in to the minute you walk out the door, it is a very calm environment. All staff are very friendly and helpful. I love Dr. Zhang! She takes the time to listen and talk to you.
Feb 22, 2023
Dr. Goad is patient, kind and will listen to your needs, hands down the best doctor I have had. The staff at Desert West are always so friendly and professional.
Feb 22, 2023
The doctor and staff were pleasant and competent. The wait was fairly short. I felt like they cared about my issues and provided excellent advice and referrals.
Feb 22, 2023
1st pregnancy and we were nervous. I felt comforted and listened to the moment I walked through the doors. Dr. Shaw and Tina our nurse was sure to explain everything in detail and made me feel listened to. We are so lucky they are on our care team.
Feb 21, 2023
Very nice office, friendly staff.
Feb 20, 2023
Friendly staff, good communication. I feel heard and validated as a patient
Feb 19, 2023
Dr. Fanning was very personable and truly made it an enjoyable experience.
Feb 18, 2023
Dr. Tom is incredible. I have been to a couple OBGYNs, and Dr. Tom made me feel heard and comfortable. I feel confident in the suggestions she is making for my health and would recommend her completely.
Feb 18, 2023
Good service and great doctor who listens and cares!
Feb 18, 2023
I love this place and would HIGHLY recommend a family member or friend. I have been going here for about 4 years and every single time I feel very comfortable, understood, the place is very clean and I have never waited to be seen longer than 20min. Entire is super friendly, but professional and I do not plan on going anywhere else for my exams! HIGHLY HIGHLY RECOMMEND this place!!!!
Feb 18, 2023
I love Dr. Xhang. Most of the people there are nice and show that hey care about the patient. Except for the young lady at the front desk.
Feb 17, 2023
Staff is not friendly at all.
Feb 17, 2023
I have never been treated so well and a doctors office. The provider was so kind.
Feb 17, 2023
Professional all thru the building
Feb 16, 2023
Dr Goad is awesome. The staff is always professional and friendly.
Feb 16, 2023
Very kind professional and thorough. I appreciate the care!
Feb 16, 2023
The office was run efficiently iciently
Feb 15, 2023
NIce facility. Friendly staff.
Feb 15, 2023
She was very nice and helpful.
Feb 15, 2023
I have had Dr Wilkey as my OB for 26 years. I love Desert West. My daughter has Dr Boots and loves her too
Feb 15, 2023
Dr. Dowland is amazing and so supportive!
Feb 14, 2023
I was in quickly, didn't have to wait in the back office very long. The doctor was very nice and explained everything.
Feb 14, 2023
Dr O’Neal was great. She listened and took it very serious. I felt safe and in good hands
Feb 13, 2023
Friendly and thorough with the service
Feb 12, 2023
Friendly staff. Like my doctor!
Feb 12, 2023
All the staff was great from the check in ladies to the checkout/ appointment scheduler. Assistants and Dr Dowland made me feel super comfortable and they were very helpful in answering all my questions. I feel very confident in the care I will receive here.
Feb 12, 2023
Everyone was professional and kind.
Feb 11, 2023
Very friendly and helpful staff. Very neat and clean waiting room. Exam room was clean and relaxing decor. Doctor and nurses were friendly and helpful in answering questions. No long waits for my appointment.
Feb 11, 2023
Andrea is so personable and makes you feel comfortable
Feb 11, 2023
I love everyone in the office. The only reason I knocked it down a point is because sometimes the waiting is very long.
Feb 11, 2023
What a wonderful Dr. I’m so lucky my friend told me about her. She’s amazing.
Feb 11, 2023
My first gyn visit went very good with Dr. Brown. Normally it feels awkward when I go to see a new provider but the doctor had excellent bedside manner. I will definitely go back to see her form my annual exam.
Feb 11, 2023
Professional service from start to finish of appointment. Dr. Dowland is extremely knowledgeable and makes me feel comfortable every time I see her.
Feb 11, 2023
Location was great, safe was friendly and helpful and doctor took the time to make sure I understood everything.
Feb 11, 2023
From the moment I walked into the office I felt comfortable. The office staff was friendly. The doctor listened and answered my questions and also asked me questions.
Feb 11, 2023
Friendly and respectful staff, from front office to doctors
Feb 10, 2023
Andrea is great and always listens to my concerns and addresses them adequately.
Feb 10, 2023
Dr didn’t have an experience with women of age I was in for hormones which your office has been treating me for 8 years but she said she would not give me the medication the Dr I normally see would and she had no idea about post menapause very sad your office help placed me with her now I have to go in again to see Dr wilke you get double cash for your incompetence
Feb 10, 2023
Love the staff,Dr Koons & Joanna Did not like chairs together & no masks.
Feb 10, 2023
Very efficient process from arrival to departure.
Feb 10, 2023
I will only ever see dr tilden she is the most amazing physician ive had, shes so kind and professional
Feb 10, 2023
NP Lisa Oneal was very gentle and I felt very comfortable with her. She explained things very well. The waiting time was nothing at all maybe 5 mins in the waiting room before she came in. Very pleased with my visit.
Feb 10, 2023
Andy is awesome. Wait time was long.
Feb 9, 2023
I didn't have to wait long. Both the nurse and Doctor were personable. They listened to my needs and helped as much as they could with referral and fax.
Feb 9, 2023
This was my first visit. Diagnostics pending. I have no opinion yet, but my dr was very friendly and took time to listen to any questions I had.
Feb 9, 2023
Friendly & knowledgeable staff. Very clean inviting offices.
Feb 8, 2023
I felt very comfortable with the doctor and she was very gentle making sure I was comfortable and relaxed the whole time to not hurt anything. Everything was quick and explained well.
Feb 8, 2023
Dr Goud is an amazing Dr. Very caring and knowledgeable.
Feb 8, 2023
Dr. Winter Dowland is the most awesome doc. so kind and open to talk with, always caring and allows time for conversation. she is so much appreciated.
Feb 6, 2023
The office at the Arrowhead location provides outstanding customer service and is very efficient. Doctor Goad listens to what I need to ask her and is very caring.
Feb 6, 2023
Very organized and professional, made me feel very comfortable.
Feb 6, 2023
Dr. Wilkey is a skilled and caring physician.
Feb 5, 2023
The office is wonderful, loved spacious front desk area, clean bathrooms and ease of check in. Everyone was very nice and helpful, patient rooms were comfortable and I loved pink gowns.
Feb 5, 2023
I had the nicest doctor and the staff that was there were incredible!
Feb 5, 2023
The check in process, even for a new patient, was well organized. Appointment was on time, with no delay. All individuals I interacted with were professional and very helpful with all my questions.
Feb 5, 2023
Everyone in this office is professional, respectful, and there for their patients.
Feb 4, 2023
When the dr is running behind it would be nice to be told at check in
Feb 4, 2023
Friendly staff, comfortable waiting room. Andrea Corrick is amazing!
Feb 4, 2023
Desert West hires the best Nurse Practitioners in the state. Love it.
Feb 4, 2023
fantastic service, greatly compassionate. Great listeners. Staff was friendly. I felt very comfortable being there.
Feb 4, 2023
Beautiful facility, friendly service and great Doctors.
Feb 3, 2023
Dr Winter Dowland is wonderful. Her kind caring manner makes you feel as if you are her only patient.
Feb 3, 2023
Dr. Judy Tom is top notch. Her expertise and amazing bed side manner make her a rare gem. She is a very detail oriented and thorough. Very well organized office and friendly staff.
Feb 3, 2023
Dr. Tom is very friendly and caring. I have always had great service and heath guidance from this group.
Feb 3, 2023
First your place of business is beautiful, and calming environment. The staff is very polite and engaging to patients needs.
Feb 3, 2023
The nurse that saw me and took my blood pressure, before the nurse practitioner saw me, wasn't very nice. I was trying to explain my recent experience with birth control: It's common for people to have a period after they stop birth control; that's normal. I had just had a regularly scheduled period with the placebo pills, started taking the new cycle of pills, and then stopped in the middle of that first week (I hate the way BC pills impact my health and behavior and decided I wanted to stop). Because I had stopped my birth control before I finished a whole pill cycle I had another period. This nurse insisted that because I had two periods within the space of a week and a half, I was irregular and always had been irregular. I've been having periods since I was 12. I have never been irregular. Even after my pregnancies. But for whatever reason, this nurse, who just met me for the first time and knows zero about me, wanted to argue with me about what I was experiencing with my own body. She wouldn't listen to me and kept insisting that there was something wrong with me. Not great bedside manner and I didn't appreciate it. It's already difficult being a woman having to fight harder to be listened to/taken seriously when it comes to my health.
Feb 3, 2023
Professional demeanor, and Thorough exam.
Feb 2, 2023
Kind, caring and understanding is how I would describe my visit from check in to the doctors visit.
Feb 2, 2023
Kiosks are terrible and impersonal, not good! Need to keep personal element with patients which is key customer service and building relationships from greeters to the providers. Luv my provider!
Feb 1, 2023
Dr. Tilden was knowledgeable and explained everything thoroughly. She was very gentle.
Feb 1, 2023
Comment Hi, I had an appointment to refill my prescription and the prescription was not sent in, which is annoying. The phone number also does not work, it immediately hangs up when you press an extension. Thanks
Feb 1, 2023
The staff are always very friendly and helpful.
Feb 1, 2023
I love Dr Tom! She is very caring and gentle. She is an asset to your team.
Feb 1, 2023
Dr winter was very nice she answered all my questions
Jan 31, 2023
Assistant was so receptive to searcing for my previous medical files and the doctor was lovely. I felt comfortable on my first visit.
Jan 29, 2023
Dr. Dowland is amazing! She provides a perfect balance of friendliness and professionalism and strives to get to the bottom of any health issues that I am having during all stages of life. I gladly drive 2 hours round trip to see her. The office is clean and all of the staff are nice and helpful. I am also glad that I am able to get labs done onsite rather than having to make another trip and wait somewhere else.
Jan 29, 2023
I have been seeing Nina Wilkey, MD, for several years. She is everything I want in my relationship with my gynecologist - friendly, skilled, efficient, and always makes me feel comfortable with the procedures. She doesn’t miss a thing but makes me feel my personal privacy has been protected.
Jan 29, 2023
I am very satisfied with the doctors and NPs at Desert West. However, I am very dissatisfied with the main scheduling personnel and the fact that if you have an issue that needs attention you cannot get an appointment within a reasonable time (a week or so). The scheduling personnel at the main location were not helpful or very caring either. When I walked in to the Deer Valley location, I was at least able to get an appointment in 2 weeks. The fact that emergency appointments are not available is ridiculous!
Jan 29, 2023
Loved Dr. Dowland. She was great with my Down syndrome daughter. Have already recommended her.
Jan 28, 2023
Dr Wilkey was great. Personable and professional and covered all that was needed.
Jan 28, 2023
I love Dr. Saw, she has been an absolute pleasure to work with. She cares about you and listens to what you have to say. She delivered one my kiddos and a year later she wanted to see pictures of him.
Jan 27, 2023
Great staff , clean environment. My doctor is amazing
Jan 27, 2023
2nd visit to Dr Koon. Dr Koon was kind, personable & thorough. Overall the vibe of the office is very sterile & the staffs faces could use smiles, it puts patients at ease. If you haven't, I suggest you read your online reviews. Had I not been referred to Dr Koon, from a reputable friend, I might have gone elsewhere had a read the reviews.
Jan 27, 2023
Friendly, professional knowledgeable and thorough staff,
Jan 26, 2023
Dr Holsen and Yuri are fantastic!
Jan 26, 2023
Dr. Fanning took her time talking to me, explaining options and seemed empathetic.
Jan 26, 2023
Everyone was professional and courteous. They listened to my concerns and suggested things that could help me.
Jan 26, 2023
Beautiful office and everyone was very nice!!
Jan 25, 2023
It took awhile to get in, but it was worth the wait.
Jan 25, 2023
Dr Goad and Jessica are always so caring and really listen to your concerns
Jan 25, 2023
I enjoyed meeting Dt. Ketha. She answered all my questions and was very personable. Her MA is Great! Some of the office staff are not as friendly.
Jan 25, 2023
Always friendly and personal
Jan 25, 2023
Dr. Tilden was very supported and made me feel safe of myself that they will take care of me as a patient for myself and my baby.
Jan 25, 2023
The front desk and check in process was very efficient and done well. The staff at the front desk were friendly and helpful throughout the process. The nurse who did vitals and initial review in the room didn't answer my question when I asked what protocol they follow after being told I was due for a pap after having one in 2021 and no abnormal paps previously. She educated me on the importance of getting a pap and what it tells providers, but did not answer what protocol they follow or why I would be getting one, other than saying the provider would want one since I was a new patient to her. The provider herself didn't review any of the abnormal symtpoms I had marked in paperwork and wasn't in the room for very long. She introduced herself, did the breast exam, and completed the pap and pelvic exam, told me when to expect results, and left. It felt very abrupt and short. The office is very nice and front desk staff was friendly, but I'm sadded to say I was not impressed with the nurse or provider I saw.
Jan 24, 2023
The office is always clean, and the staff is respectful. Dr. Koon is nice and respectful also.
Jan 24, 2023
I feel very comfortable going to this office. The ladies are always very kind
Jan 23, 2023
P.A. Hannah was fantastic. She was able to answer all of my questions. I needed some blood work. The convenience of having the lab right in office is outstanding. Liz is a treasure. 1 stick and she was done.
Jan 22, 2023
The staff was friendly and on time. My doctor asked me questions and listened to me. He was gentle.
Jan 22, 2023
Dr Nina and her nurse patty took time with me. All questions answered and so thorough with my exam.
Jan 22, 2023
I would highly recommend Dr. Tildon or Dr. Goad. I have seen both of them and they have been so kind and willing to work with me even though I am not a typical patient.
Jan 22, 2023
First time here and the staff is really Friendly and helpful.
Jan 22, 2023
Very friendly and quick! Dr. Dowland is very personable and made me feel very comfortable in my consultation. I’m excited that she is my new doctor!
Jan 22, 2023
I typically do not leave a review unless it is warranted and after my last visit with Dr. Shaw at Desert West OB/GYN Sonoran Crossing, I was hoping to receive a survey to provide feedback. First, I want to thank Dr. Shaw for her professional bedside manner, attention to detail, and for listening. I was diagnosed with PCOS in 2014, and none of the providers took the time like Dr. Shaw did to explain this to me and recommend an extensive work up. She made me feel heard and she validated my concerns. Although she was running behind because she was delivering a baby that morning, she never rushed through our time together and she was totally worth the wait. I would 100% recommend her to all my friends and family. I would also like to add that the front desk staff the morning of my appointment did a very good job keeping me informed on Dr. Shaw’s arrival and was very professional.
Jan 21, 2023
The best customer service from the staff & Dr Zhang is the best!
Jan 21, 2023
I really enjoyed Dr. Shaw. She was friendly and attentive. Even though she was running behind she still gave us quality time and didn’t rush us.
Jan 21, 2023
The staff were very friendly and Dr. Dowland was very thorough and informative. However it seems I’m doing a lot of waiting. It took me about 20 minutes on the phone so I could confirm my appointment the day before. I waited probably 45 minutes to get called back after my appointment time during the day of the visit. And I still cannot get logged into the patient portal after calling and requesting another link resent to me. And I am still waiting on a prescription to be sent over to my pharmacy from my appointment 2 business days ago (it’s the weekend now), and I called the next day to try to get that in.
Jan 21, 2023
thankyou for a quick and easy appt.lisa is amazing.her knowledge and smiles made my day.
Jan 21, 2023
The receptionists are so helpful and treated me as if my needs were the utmost importance. I got in to see my doctor on time. My doctor was prompt to see me as well. The whole appointment was very positive!
Jan 20, 2023
I was able to get a new pt appt quickly, Lisa was extremely helpful and kind during my visit. My rxs were called in right away. Great office!
Jan 20, 2023
I was a little nervous at first because of all the bad reviews I saw. I called Tuesday to make an appointment & was able to go in Wednesday for an appointment with Dr. Zhang. All her reviews were good so I felt okay. I got to the clinic & was checked in super quickly. I only waited about 10 minutes in the lobby while I did my NP paperwork. Nancy, MA or nurse had a very strong attitude but I am guessing that is her personality? Dr. Zhang came into the room very shortly after and was very pleasant, nice, informative & appropriately quick. I really liked her!! I also did blood work that same day and got my results on Thursday and Friday. I will continue to do my follow ups with Dr. Zhang! She’s awesome.
Jan 20, 2023
Hannah smith took her time to go over all options for my daughters birth control. She was very patient and easy to talk to.
Jan 19, 2023
I have also received great care with your practice.
Jan 18, 2023
Dr. Tom us top notch. I’d recommend her to any friend.
Jan 18, 2023
Staff was very friendly and polite. DR. addressed my needs and answered all my questions.
Jan 18, 2023
It was a quick visit but didn’t feel rushed which can be uncommon for other offices! Was happy with my visit.
Jan 18, 2023
I felt like I was treated well and with kindness from everyone!
Jan 17, 2023
I have continued to recommend Desert West every time when someone I know is looking for a great recommendation. All staff was kind and helpful. I highly recommend Dr. Holsen, I appreciate the honesty and transparency that she provides.
Jan 15, 2023
It was good They helped me and guide me to fill out papers, I got through so quickly, The explanations were good.
Jan 15, 2023
Great appt. W/Lisa. However, I may have a very serious health concern, & waiting 3 wks. For an Ultrasound is not ideal
Jan 14, 2023
I’m happy that I found a good women’s practice. Everyone I encountered was caring and professional.
Jan 14, 2023
Excellent service from entrance, throughout the visit, labs drawn and exit. I was greeted promptly, service was prompt at every level. The Nurse Practitioner was personable, kind, professional and extremely knowledgeable. Facility is updated, clean and beautiful.
Jan 14, 2023
I've been going to Desert West OBGyn for over 20 years. I never feel I like I'm being rushed out of the office. The providers actually listen to me. They offer solutions I didn't even know existed and take time to explain the how and why the solutions may work.
Jan 14, 2023
Friendly staff and clean office. Good first appointment with this group.
Jan 13, 2023
One of the nicest OB offices I've been to. Very warm and welcoming. Everyone I met was professional and friendly.
Jan 13, 2023
Super helpful and explained everything I needed to know. It was quick and didn’t prolong such an intimate assessment.
Jan 13, 2023
I appreciate how comfortable i felt being in this office, very friendly staff!
Jan 13, 2023
I love this OB I’ve been going here for years. Andrea Corrick is amazing! She listens and takes her time
Jan 13, 2023
Friendly staff and appointment went well.
Jan 12, 2023
Appointment was easy to make, staff was friendly and professional. The facility was convenient and parking plentiful. The physician was kind and extremely knowledgable.
Jan 12, 2023
I had my first well woman examination with Dr.Ketha this past week and I am extremely pleased with the care and attention I received! She was professional, knowledgeable and put me at ease with her caring manner. I highly recommend Dr.Ketha !
Jan 11, 2023
Clean, fast and friendly environment
Jan 11, 2023
Dr Brown was just great explain things
Jan 11, 2023
Dr. Wilkey is the best. She listens and is concerned about her patient. Not many doctors will actually listen to patients these days.
Jan 10, 2023
Receptionist was friendly, welcoming, and efficient. It was a joy to meet Hannah Smith, NP. A healthcare professional all the way; listened intently, answered questions, and requested permission to engage with my body examination. Appreciate her openness and health suggestions as I move forward in aging process. The office was 'chilly' and no signage for restrooms was found by me? I used the facilities down in the radiology department, but should have restrooms available on 3rd floor, especially as office is gynecology staff. And environment in waiting room, walls, could use some art pieces on the walls.
Jan 9, 2023
Love the staff & office. It’s a great environment. Only disappointments were the wait time & when my doctor moved out of state I was not notified.
Jan 8, 2023
Dr Zhang is great. She listens to me and explains herself well.
Jan 8, 2023
Excellent staff and physician.
Jan 7, 2023
Dr. Wilkey has always been amazing. I have been seeing her for about 20 years.
Jan 7, 2023
Excellent experience. Hannah was efficient, friendly, a great listener and thorough.
Jan 7, 2023
I have been going to Desert West for 16 years. I have always received the best care and I have recommended it to family and friends who now go there as well.
Jan 7, 2023
Front office staff is friendly. Doctor and nurse answered all of my questions.
Jan 7, 2023
The staff, Doctor and facility was just lovely.
Jan 7, 2023
My daughter and I both go to Desert West; We could not be any happier with the care we receive or the wonderful staff!
Jan 7, 2023
I really like Winter Dowland, she is knowledgeable and personable and every time I leave I tell my husband how much I like her.
Jan 7, 2023
Very fast service very friendly and helpful people
Jan 7, 2023
I was quite taken by how caring and polite were the staff that work there. Thank you!
Jan 6, 2023
quick check in and out and timely appointment, always friendly
Jan 6, 2023
I am always happy with Desert West OBGYN. I have been coming here for 33 years!
Jan 6, 2023
Dr. Wilkey is thorough and caring.
Jan 6, 2023
Everyone is so professional and courteous.
Jan 6, 2023
My teen felt very comfortable with Dr. Tom in discussing issues.
Jan 5, 2023
Felt welcomed and check-in was easy. Exam was not rushed and my comfort was made a priority
Jan 2, 2023
Very fast and professional! Absolutely loved my experience!
Jan 1, 2023
Dr Boots always makes me feel heard and cared for.
Jan 1, 2023
The nurse practitioners are always nice and friendly and they are quick and efficient. Doctor Kelly Goad is the best OB/GYN and I will always recommend her to anyone.
Jan 1, 2023
Nurse and Docter were really good and approachable.
Jan 1, 2023
ALWAYS a pleasant experience! Dr Zhang listens and educates, which is just as important. I truly trust her.
Jan 1, 2023
I have been a patient of Desert West for more than 25 years and I have always received prompt and caring attention.
Dec 31, 2022
I have been going to Dr. Judy Tom for many years. She is the utmost professional, compassionate and and caring person. She cares about her patients and treats them as if they were a family member. Her office staff is wonderful and makes the check in process easy. I highly recommend Dr. Judy Tom.
Dec 31, 2022
Everyone great amd friendly. The wait is short and they take great care of me.
Dec 30, 2022
The provider was rushing. I did not like that and did not feel heard with my concerns.
Dec 30, 2022
My Nurse Practitioner was so helpful and respectful! Over all the clinic was clean and they did my exam right away. 10/10
Dec 30, 2022
While the new office is nice and has some convenient, on-site amenities, the vibe in the office has become impersonal and on par with a trip to the DMV. I've been a patient for nearly 20 years and have had several doctors (many of whom are no longer with the practice). My most recent doctor left the practice and there was no outreach to let me know or to help place me with another doctor of MY choosing. I was informed she was no longer there when I scheduled my well woman exam and told who I would be seeing. I was "a file" handed off to the next doctor. I met her for the first time after waiting practically nude in a cold exam room for almost 20 minutes. She seemed rushed, while attempting to be efficient, made a brief recommendation, and needed to get on to the next patient.
Dec 30, 2022
Dr. Koon was very knowledgeable and personable, and I feel confident in continuing my care with him. Everyone else in the office was lovely also, and the whole place seemed to run smoothly and efficiently. Especially for a first new patient appointment, we were in and out of the office in less than an hour. The office itself is also big, bright, beautiful, and clean. Looking forward to continuing my care with this team!
Dec 30, 2022
Dr Tillman (?) was very friendly and informative
Dec 29, 2022
Yuni the Med Asst was excellent. She has a good sense of humor was a very good listener. She understood my concerns and made me feel at ease.
Dec 29, 2022
Was referred here from my PCP and had a great experience. I did not have to wait long to be seen and the FNP that I saw was amazing.
Dec 29, 2022
Front staff is a bit cold and they kinda brush you off as they converse about what they are or do after work. Dr.Boots is great.
Dec 29, 2022
Dr. Zhang is Amazing. She is very through and kind, she took the time to explain everything and my options.
Dec 29, 2022
I have been a patient of Desert West for almost 8 years now. And I couldn’t recommend a better clinic! I love the DW OBGYN staff and nurse practitioners. Andrea Corrick and Cindy Holsen are a couple of my favorites. They are amazing people. The staff and amazing service is what keeps me loyal to DW. I would recommended this clinic to anyone. Thank you for your services!
Dec 29, 2022
The doctor is great but the office staff seems untrained and over worked. I’m often the one calling to follow up on things and asking for results that should have been called in to be.
Dec 28, 2022
Dr Ketha is fantastic! personable, attentive, and detail oriented. 11/10 recommend
Dec 26, 2022
Doctor Brown really cares!
Dec 26, 2022
This experiece was way more positve than experience than I had the last time I went! the staff was amazing and Dr. Goad was awesome! thank you very much for making my experience so positiive!
Dec 25, 2022
The doctor was very patient, and listened to my concerns, providing advice and scheduling a test to help determine the source of my pains. Amazingly, I was able to get the test scheduled on 12/24 and hope to learn the results next week. Than you Dr. Tilden!
Dec 25, 2022
Hannah Tilden is amazing, i love her ! Ive never had an issue since i started coming here throughout my pregnancy. Everyone is super nice and amazing.!!
Dec 25, 2022
I recommend your office to my GYN pts. I have been coming here for years and I love the office.
Dec 25, 2022
I waited an hour to be seen. My appointment was at 9, I arrived at 8:29, was called at 9:23.
Dec 25, 2022
I would only leave Dr. Shaw and her medical assistant a 5 star review. Honor health in all a 1-2 star.
Dec 23, 2022
The office staff was friendly and helpful. The NP I saw put me at ease and treated me with respect.
Dec 22, 2022
Friendly staff and the doctor. Quick response for the appointment
Dec 22, 2022
Long wait. Sat naked for literally 30 minutes before exam happened. Booked far out hard to get appointments that are less than a month away.
Dec 22, 2022
My obgyn was courteous and professional she talked clearly made me feel very comfortable sweet lady definitely would recommend her
Dec 22, 2022
Office is beautiful, staff is super friendly and Dr.Woo was super!
Dec 22, 2022
Great staff at front desk. Dr. Wilkey has a great bed side manner. Very knowledgeable and thorough. Her assistant was very pleasant and helpful. 😁
Dec 21, 2022
Woman well exam. Wanted full service self pay. All of the staff was incredibly nice and efficient. Doctor did read my account but didn't ask my current concern. I did speak up and was given an extra test. Make sure you speak up.
Dec 21, 2022
Desalvo retired, and the new doctor I visited didn't offer much information to answer my questions regarding menopause. My appointment was short and I don't think Dr. Groff took the time to take an interest in my questions.
Dec 21, 2022
Desert West is one of the best. Their doctors and staff are exceptional. I always feel well cared for.
Dec 21, 2022
All your staff from reception to doctor are so nice.
Dec 21, 2022
The office staff is friendly and helpful. The PA was very informative and provided answers to all my questions.
Dec 19, 2022
Long wait times are a real bummer. I arrive 15 minutes early ro ensure enough time for check in process then spend 2 hours there which is mainly waiting around
Dec 19, 2022
I would definitely recommend you. Everything was perfect.
Dec 19, 2022
My appointment was for 2:45 it took until about 3:30 to call me in. I saw others who came in after me being called in, some were for the same doctor
Dec 18, 2022
They were friendly, timely and competent.
Dec 18, 2022
I sat in the waiting lounge for 1 hour and 20 minutes. Then I was moved to a room for 45 minutes to wait with NO PANTS ON. I had my three kids with me. I was only told once that my doctor was running behind, however was told “two patients before me canceled so I’ll be seen in less than 20min” and that was at check in. I also arrived 20 minutes prior to my appointment time to respect my doctors time. Who respected my time? NO ONE. Very disappointing. I’ve been with Desert West for all my kids, 4 years.
Dec 17, 2022
The staff was wonderful and very friendly. I felt comfortable and the provider is awesome. She took the time to explain what was going on with me and made me feel better about what was going on with me. I really appreciated the time and effort the staff took to get me in to be seen. Very grateful to everyone.
Dec 17, 2022
Sara listened to my concerns and was very professional and caring. She answered all my questions and took care of my concerns.
Dec 17, 2022
Everyone was friendly, met a women at the desk who was going through the same things I was going through and it was just nice to actually visit. Hannah was amazing and so was her assistant. Recommend you to everyone.
Dec 17, 2022
The experience was great no complaints
Dec 17, 2022
Dr. Zhang was really friendly and kind. It was the first time I had the prenatal exam here in the USA. It was such a great experience. The staff at the front desk were also nice.
Dec 17, 2022
I have been going to Desert West for as long as I have lived in AZ-30+ years. The group delivered all three of my children. I was sad last year to hear Dr Phillips retired-but the NPs are awesome. Scheduler got me in to the office in two days Except for the little backlog to sign in at the kiosk, the visit was quick
Dec 17, 2022
Friendly, fast, timely w appt. Personable.
Dec 17, 2022
Friendly staff and spacious facilities
Dec 16, 2022
Beautiful office, great reception area and the doctor was so helpful
Dec 16, 2022
Very kind staff. I felt at ease the moment I walked in.
Dec 16, 2022
Very understanding and friendly as well
Dec 15, 2022
Love the staff makes u feel so comfortable
Dec 15, 2022
My Dr was amazing. She took the time with me answered all questions and more and didn’t rush and was very nice.
Dec 14, 2022
The staff were very friendly and Dr. Wilkey was very nice.
Dec 14, 2022
I was very happy with my entire experience at Desert West OB/GYN
Dec 14, 2022
If one must go to the Doctor... Dr Goad is the one to see. Dr Goad has a way of making you feel at ease, and that you are speaking to someone who truly wants to help. I travel 7-hours round trip to see her and Dr Goad is worth the trip!
Dec 14, 2022
I requested that After visit summary to be uploaded to the portal and that was not done. I called the doctors office multiple times. They sent me the patient portal link but it did not have any information.
Dec 14, 2022
Awesome Experience! The doctor I was assigned to was amazing & gave me a great reference to a specialist that helps with the chronic yeast infections & UTI's there was a doctor who specifies in that more gave me the referral which I provide to my doctor to start working on seeing if am able to get the referral completed. Will be following up a women exam once I get everything else establish. Also, the exam was comfortable not uncomfortable, so we got the samples done in a matter of seconds. Great, doctor would love to stick with her going forward when I come back. And I did want to advise I'm going to get the probiotics that she suggested. Thank you again. Hope you have a wonderful day. Happy Holidays too.
Dec 13, 2022
Loved Dr Dowland! She's so knowledgeable and personable.
Dec 12, 2022
Dr. De Salvo is easy to talk to and explains things thoroughly. My only problem, which never happened before is that my prescription never showed up at my pharmacy.
Dec 12, 2022
Great and fast service, but mostly Dr Goad makes you feel safe and comfortable and she answers my concerns. I’m truly happy I found her!!
Dec 11, 2022
Everyone was very nice and helpful.
Dec 11, 2022
I appreciate Dr. Tilden taking the time to answer all my questions and not feeling rushed!
Dec 10, 2022
Jenifer was great and professional.
Dec 10, 2022
The staff were polite and caring. My exam and discussion regarding the problem I was having were satistisfactorily explained.
Dec 10, 2022
I love your facility, Dr Wilkey and her new assistant was very friendly. The check in process was off this time. My appointment was 115 pm. I checked in at 1250 pm. I waited 25 minutes to get my paperwork packet to check in. They were short staffed maybe because it was during employees lunch breaks. The computer check in wasn’t working. People who got there after me were checked in with their paperwork packet. It was an off experience in the front of the house.
Dec 10, 2022
Muy buena atención, todos muy profesionales, me sentí muy cómoda
Dec 10, 2022
I have been going to Desert West for about 30 years and have always loved the Drs and the staff. Alway professional and helpful.
Dec 10, 2022
My appointment was very productive. The doctor was professional, engaging and supportive. I was impressed and gratified that I had found her to help me.
Dec 9, 2022
I have been going to DW OBGYN since 1989. Over the years I have seen Dr. Christiansen, Dr. Zhang and Dr. Goad. They have all been friendly and courteous and acknowledged my concerns.
Dec 9, 2022
Beautiful clinic made me feel really comfortable ☺️
Dec 9, 2022
Was a nice place. Everyone was so helpful ! Loved my Doctor -
Dec 9, 2022
No one has ever asked me for a recommendation, so I have no cause to give one. But, I would if asked.
Dec 9, 2022
Love all the staff. From the front desk to the nurses and the doctors. Always a good experience.
Dec 9, 2022
Dr. Kelly Goad is amazing! Very attentive and knowledgeable. Great bedside manner.
Dec 9, 2022
Waited awhile for the provider. But once present I appreciated her knowledge.
Dec 8, 2022
I was treated professionally and kindly. Evan though I messed up doing the paperwork both the nurse and doctor were extremely gracious.
Dec 8, 2022
Very clean office, fast, and friendly staff.
Dec 8, 2022
Dr. Goad was friendly, kind, and knowledgeable. I felt very comfortable in her care.
Dec 8, 2022
The nurse practitioner was on time and very friendly. Answered all my questions and listened to my concerns
Dec 8, 2022
Easy, friendly and comfortable office!
Dec 8, 2022
I was a fist time patient at Desert West, my experience was very pleasant the staff was very efficient and friendly
Dec 8, 2022
Front office staff is always welcoming and helpful. Dr Goad's MA is knowledgeable and friendly. Dr Goad is easy to talk to, she's on time and she's so personable. She makes you feel comfortable and she's very relatable.
Dec 7, 2022
Andrea is the best! Been going to her since I moved to Arizona over 15 years ago. Makes you feel so comfortable. Plus the office is so clean and staff is great to!
Dec 7, 2022
Felt rushed and left appointment feeling concerned about the quality of my care
Dec 5, 2022
absolutely loved my visit. NP Jennifer Underwood was polite, professional and went above and beyond to assist me with my needs. Will recommend and definitely be returning when needed. Thank you!
Dec 3, 2022
I was extremely impressed after my first visit. It was super fast check in, no waiting on the exam room and exam was quick and painless.
Dec 3, 2022
I love Dr Tom, she is so caring and friendly. I just come in for my annual appointment/well woman exam, but she’s great. Hard to get appointments, but if you want the best you wait.
Dec 3, 2022
Staff and Dr Dowland were, as usual, kind, patient and professional. Excellent care that is very much appreciated and valued.
Dec 3, 2022
Everyone is very professional and friendly.
Dec 3, 2022
Front counter people no greeting, no smiles not very welcoming. Better customer service at McDonald's
Dec 3, 2022
The doctor's assistant, Patty, was so friendly and knowledgeable. She made me feel comfortable.
Dec 2, 2022
Best doctors office in town! Love Dr.Wilkey and her assistant
Dec 2, 2022
Listens, shares, knowledge
Dec 2, 2022
I have been seeing Dr. Dowland since July of 2021 and she is amazing. There are instances when I have to see other Doctors or Nurse practitioners and I absolutely love how everyone treats me and I have never had any negative experiences when going to any of their locations. I’ve been to Anthem, Sonoran and Thunderbird and would give a 20/10 if I could!!
Dec 2, 2022
I have been going there for about 25 years. Everyone there is very helpful and kind
Dec 2, 2022
The staff was welcoming and very helpful. I felt comfortable throughout the whole process from paperwork to actual appointment!
Dec 2, 2022
It was my first time. Everyone was very friendly and courteous. The NP responded to all my questions and concerns. Thank you.
Dec 2, 2022
I have been a patient of Desert West for 30 years now. I have always been thoroughly impressed by the care and professionalism. From a teenager, through the delivery of two children, and now into the older years (sigh), I know I can trust this practice.
Dec 2, 2022
Everyone at the office was so friendly and welcoming. From scheduling, to checking in and the provider. Thank you!
Dec 2, 2022
Friendly staff and Dr. Wilkey is great
Dec 1, 2022
I called the morning and got an appointment for that afternoon. Thank God I was in so much discomfort.
Dec 1, 2022
Provider and staff were very friendly and helpful. Comfortable environment.
Dec 1, 2022
I saw Dr Groff and it was not a good experience. I felt super rushed in the appointment. Anytime I asked a question, she would quickly answer and say, "any other questions?" as she is holding onto the door handle. I felt as if I was bothering her. I asked her if she was going to do a rectal exam and she informed me that she NEVER does rectal exams unless she is in the delivery room. I explained that I had some rectal bleeding, but she blew that off and still didn't perform the exam or follow up with me about the rectal bleeding. I tried to talk to her about my hormones & she just didnt address them. Finally, when she kept saying, any other questions, I felt like I was bothering her, so I just said no so that the appointment would just end. I don't know if she thought I was late, so she felt to treat me that way? My appointment was at 1:45, I signed in at 1:16pm and the front office girl checked 3 other patients in before me. I was taken back after 2pm. The MA didn't even look at me, her head was down the whole time. She just left the room & I was sitting there wondering if I was supposed to get changed or what. Then I look at the table and only a sheet was there. Then a minute later the MA comes back in and gives me the gown. Very awkward experience that I have never had before at this office.
Dec 1, 2022
My only issue is my prescriptions need to be sent to CVS it has been three days. I have left two voicemail and one portal message.
Dec 1, 2022
I was welcomed as I entered the waiting area. Meeting dr. Rowland was a pleasure as greeted me with a big warm smile. She listened to me and asked questions with full attention. The exam was easy as she has a gentle way about her.
Nov 30, 2022
Been coming here for 26 years and will continue best staff and doctors
Nov 30, 2022
Excellent Dr Wlikey, enjoyed my visit and found her to be professional and very knowledgeable
Nov 30, 2022
Dr. Boots and Nurse Tiffany are a prime example of 5 star superior service. They go above and beyond to listen to your concerns, find answers, and do whatever it takes to make you feel comfortable and cared for. They take time during each appointment to spend one on one time and make sure you feel welcomed. I have been seeing them for 6 years and will recommend them to everyone. I appreciate both of them so much.
Nov 30, 2022
She was very professional And very helpful And explain everything as she was Chicken My mom She Did a excellent job
Nov 30, 2022
Confusion about prescription that didn’t seem to be called in. Had to have pharmacy call and leave message.
Nov 30, 2022
I've never had a bad experience in the office and have been coming here for years.
Nov 27, 2022
This place was recommended By friends. Glad I did it. I have had some really bad experiences in the past with gynecologists. I will return and refer to friends.
Nov 27, 2022
Visit was fast, friendly, and very professional. I felt cared for seen and listen to. My provider was amazing.! Thank you all!
Nov 25, 2022
I was happy with the provider we saw. She was friendly and caring and non-judgmental. We were able to get all the questions we had answered and she provided good information that was helpful to the situation.
Nov 25, 2022
Such amazing care. Loved Dr. Emily Fanning. She was seriously the best and so gentle and kind with me. She made me feel so comfortable and listened to all my issues and made me feel better about my situation.
Nov 24, 2022
I was very pleased with the staff and Dr Tilden here at the Anthem Desert West. I was honestly apprehensive to come to this group due to some negative comments I had read and instead drove 45 minutes away to another GYN for services, However after visiting it for myself, and experiencing the kindness and warmth here, I will definitely be returning.
Nov 24, 2022
Wonderful compassionate experience!
Nov 24, 2022
Love the doc! Back office staff is excellent but front office and scheduling is mediocre at best.
Nov 24, 2022
Very nice staff and all questions were answered and staff truly cares for you and your health
Nov 24, 2022
They have the most qualified professionals out if any practice I have been too in a long long time. T
Nov 23, 2022
The staff is attentive, hours are flexible. The doctors listen to you and are patient with your needs. They are willing to answer any questions you have and are straight forward with any costs/testing that are required.
Nov 23, 2022
The doctor I saw was very knowledgeable and helpful. She took her time to answer all of my questions. She was very helpful.
Nov 23, 2022
I have been a patient of Dr Wilkey's for over 30 years. She has addressed and followed through on all issues/concerns. Gives you all your options for you to make an informed decision. Knowledgeable, great personality, I could not be in better hands.
Nov 21, 2022
I wish I had asked more questions. Not sure what test was poor that I needed to come in. Wish I could have had a blood test to see if I was on the right track on my new diet...
Nov 20, 2022
Always very professional at the desk and I love Dr Wilkey
Nov 20, 2022
Dr Tom is the best Ob-Gyn physician you can find. I have been a patient of this practice since I had my first child 8 years ago. Dr Tom has been my doctor and I have nothing but great things to say about her. I highly recommend her.
Nov 19, 2022
My first time at Desert West - really liked my doctor, Dr. Boots, but felt a bit rushed
Nov 19, 2022
Fantastic Staff and a great location.
Nov 19, 2022
I did not have a long wait. I saw a nurse practitioner for the first time Cindy was her name and she was excellent. Made me feel at ease. I have been going to this group for over 20 years and always seeing Dr. Jaacks. Since she left, I was uncertain about going. Cindy reasured me and I am glad I can still use Desert West.
Nov 19, 2022
I have seen Andrea for my yearly well-checks for 20+ years. She is amazing, and I am grateful to be able to ask her all my questions without hesitation and worry.
Nov 19, 2022
Professional, friendly, courteous staff in a well planned, attractive and clean clinical space. And I trust your docs to take good care of me.
Nov 18, 2022
I love my doctor. Dr Wilkey takes time to get to know you and discusses things in depth
Nov 18, 2022
Staff and Doctors have been very courteous, supportive and knowledgeable.
Nov 18, 2022
Service is always great! The staff is friendly and prompt. NP Andrea is so personable and friendly, and listens to my concerns without rushing me.
Nov 18, 2022
Dr Shaw is a highly knowledgeable, very courteous and patient, professional and an all around amazing doctor. I would recommend her All day long! I can't sing enough praises for how remarkable Dr Shaw. Her background is very impressive, her demeanor is relatable and down to earth, and I trust her fully with 100% confidence. She listens to any concerns and questions and doesn't rush through appointments. The Staff at Sonoran office are always pleasant and professional, and Tina is very sweet too! The offices are kept very clean and I truly enjoy coming here
Nov 17, 2022
The ladies at the counter were quick and efficient in getting me checked in. Great service. As for the lady who walked me to my room, I felt she was a bit abrassive and made a few uncalled for comments. She made the comment that she couldn't believe it took me so long to get checked out when I told her the reason for my visit. As someone who has sexual trauma, it was a very big step for me to even get myself to call to make the appointment, let alone show up on my own free will. These visits are very hard for me mentally , emotionally and physically. The comments she made made me feel guilty for not making the appointment sooner. Her reactions and facial expressions to the symptoms I was listing off made it seem like she was just appalled by what she was hearing. I was overwhelmed, so it's possible that my emotions were causing me to feel quite defensive, but either way, if you are working in a medical position, I feel like facial expressions, passive aggressive tones and body movements should be monitored closely. Dr. C.H. was great. She had another lady shadowing me. I did give them a briefing on my sexual trauma so that they were prepared. They did very well when dealing with me. They were quick and understanding of my situation.
Nov 17, 2022
Everyone at the Anthem office is very professional and friendly. Dr. Dowland is a very educated doctor who listens to you and cares about her patients health. She knows how the think outside of the box. Every body is different.
Nov 16, 2022
I enjoyed my visit. The waiting room was spacious, clean, and inviting. The staff were attentive, welcoming, and efficient. I was in and out in a reasonable amount of time, with all my questions and conerns taken seriously, and answered with care and professionalism.
Nov 16, 2022
My doctor was so incredible and I can’t thank her enough for her support during my appointment
Nov 16, 2022
Doctors are overbooked. Wait times are ridiculous. Waiting an hour to be took back to a room when having a scheduled appointment is not okay.
Nov 16, 2022
Office personnel was very polite & helpful, I didn’t have a wait to sign in. Dr. Wilkey was extremely through, listened to my issues, explained my concerns and what the next steps were in researching what the source of pain could be. She’s an awesome doctor and I have 💯 faith in her treating me. Overall, the office & doctor were ontime for my appointment.
Nov 14, 2022
The nurses and doctors were very kind and understanding. They answered all my questions and we're kind when listening to my concerns.
Nov 14, 2022
Starting at check-in, I was impressed. Dr Ketha was so attentive and kind, I will look no more for a GYN. She performed my procedure with skill and assurance at every step; explaining everything and answering all questions. Her nurse, Victoria, was just as charming at settling me . I felt I was in excellent hands. It's nice to feel that comfortable with your doctor!
Nov 14, 2022
Lisa was great. Very thorough and listened.
Nov 13, 2022
Love Dr boots and Cynthia Holden. Also Dr Shaw was awesome delivering my beautiful baby boy.
Nov 13, 2022
Amazing location and very friendly staff. Made me feel comfortable and safe. Thank you for everything. 🙂
Nov 13, 2022
Dr. Nina Wilkey has been my doctor since 1987...her professionalism and warm personality is an important asset to Desert West Gyn/ob.
Nov 12, 2022
It was the first visit with my youngest daughter and made her feel welcome and very comfortable. They answered all of my questions. Very professional and courtesy staff
Nov 12, 2022
Always very nice doctors and nurses
Nov 12, 2022
Very nice staff! Awesome doctor, she listened and was very helpful. She didn't rush appointment she took the time to talk and explain things. Very Happy 😊
Nov 12, 2022
Dr. Groff is amazing. This was the first time I have seen her and she is very thorough. She answered all the questions I had and explained what she was doing ever step.
Nov 12, 2022
I usually go to the office on Thunderbird however, after going to this location, I will never go back! Hannah and all staff are friendly and efficient!! Sonoran
Nov 11, 2022
The staff from the receptionist to the medical staff are kind helpful and very professional
Nov 11, 2022
I’m extremely happy with Dr. Wilky. Been seeing her for years now. She is so personable and thorough!
Nov 11, 2022
I had two appointments back-to-back. Oct 9th was a Woman wellness appointment, and the 10th was for an Ovarian Cyst Rupture checkup. However, my information was entered incorrectly and the ladies at the front desk, cancelled my next appointment, without my knowledge. It was at the Sonoran location where I was informed it had been cancelled by mistake. I was waiting for weeks for that appointment and now I have to wait another month to be seen. It is incredibly frustrating. The only positive of my experience thus far was the provider that conducted my women wellness exam. She was great.
Nov 11, 2022
The staff and the Doctor were amazing! So nice and professional. First time I was there.
Nov 11, 2022
I like my doctor she is friendly
Nov 11, 2022
Front desk staff and nurse practitioner Hannah was so friendly and professional and the clinic is very clean.
Nov 10, 2022
Dr. Winter Dowland is fantastic as usual and my appointment are always a breeze, the Anthem office is very efficient with all of my appointments.
Nov 10, 2022
Very friendly and helpful. Clean office. Gave me time to ask questions.
Nov 10, 2022
Always professional, kind and caring staff. I would highly recommend this radical group to friends and family.
Nov 10, 2022
The desert west offices are always friendly, inviting and clean. I have had a great experience with my previous pregnancy and current one. Dr. Goad is my OB and she is so nurturing, educational, and truly cares about me as a patient. Highly recommend this office!
Nov 10, 2022
Very friendly, and easy care.
Nov 10, 2022
Very pleasant experience. Thank you
Nov 10, 2022
Very friendly and helpful with all of my questions
Nov 10, 2022
I highly recommend Desert West OB/GYN. I had my first appointment and was highly impressed. The front office staff was wonderful, and very friendly. My appointment was on time, and quick. My nurse was very friendly and helpful, and Dr. Goad was wonderful, prompt, friendly and quick. My appointment was wonderful and I would recommend to anyone.
Nov 10, 2022
Love the staff and Dr. Goad!
Nov 10, 2022
Office staff are always very knowledgeable and friendly. Dr. DeSalvo is and has always been the best.
Nov 10, 2022
The head of the bed was extremely low, no pillow. I had to ask for the head to be elevated. I was required to lie on the bed before the stirrups were extended. So, I was getting on a half size bed. Ridiculous! Unbelievable what I went through.
Nov 9, 2022
The head of the bed was extremely low, no pillow. I had to ask for the head to be elevated. I was required to lie on the bed before the stirrups were extended. So, I was getting on a half size bed. Ridiculous! Unbelievable what I went through.
Nov 9, 2022
Love Dr. Tom and her Assistant they are so caring and a blessing.
Nov 9, 2022
Clean and friendly office and staff Down to earth doctor Winter Dowling Comfortable visit
Nov 9, 2022
Dr Wilkey, is just awesome, she always makes me feel very comfortable, and she is very easy to talk to
Nov 8, 2022
Andrea is always such a pleasure to interact with. Highly recommend her!
Nov 7, 2022
I love Dr. Wilkey and her Medical Assistant
Nov 7, 2022
I've been a patient at DWOBGYN for almost 40 years. Been a couple hiccups along the way but I love Dr Wilkey and will be her patient until she retires.
Nov 6, 2022
Love the Dr and her staff. Very professional and friendly
Nov 5, 2022
Dr Tom was very helpful answered my questions Front staff very friendly and nice
Nov 5, 2022
Dr Wilkey is my angel! I won't see anybody else.
Nov 5, 2022
I would easily recommend Dr. Graff, the support staff needs customer service training.
Nov 5, 2022
Thank you, Dr. Shaw for being a genuinely kind and compassionate doctor. Thank you for answering my questions.
Nov 4, 2022
I loved the three ladies I saw!
Nov 4, 2022
Dr. Fleming was great and addressed all my concerns.
Nov 3, 2022
the staff and doctor are always so nice and polite. I would always recommend going there
Nov 3, 2022
I could not have asked for a better visit!! The staff were awesome and amazing. They made me feel very comfortable and at ease. The energy there is wonderful!!
Nov 3, 2022
Cynthia Holsen was RUDE& MEAN! I wanted to talk about some issues that I was having and I spoke with Jenifer Underwood who was in training at the time, and Jenifer must have discussed with Cynthia and when Cynthia came into the room she was on FIRE! She didn't even ask me any questions about my issues, right away it was a NO, NO SORRY, hmmm NO, ya, NO there is no testing for that. She didn't even want to talk to me about anything, she shut me down so fast and was so happy about the way she was treating me! I will never recommend Cynthia to ANYONE, I should issue a complaint on her for the way I was treated! Horrible, NO ONE SHOULD BE TREATED THAT WAY! She had no idea about my story, I just gave Jenifer a little bit about what I was going on with me and there was plenty more that I was going to share with the doctor but again it was a NO, hmmm NO, sorry NO! By the first NO I shut down! Who wants to talk to a doctor with that kind of mean spirit! Oh ya I forgot to mention that Cynthia did remined me that she dealt with me about 10 years ago (I'm guessing she didn't like me then and certainly not now, she made it very apparent) maybe that's why I never went back to see her. I'm surprised after 10 years she still is there with that attitude. Horrible doctor, HORRIBLE experience at Desert West, and not to mention I have been going to your office for about 17 years now.
Nov 3, 2022
Desert West has always been friendly, prompt and staff is genuine.
Nov 3, 2022
I don’t typically leave reviews like this but I am very unhappy with my visit with Dr. Groff. Dr Oehler was my OB for 14 yrs so when she retired it was time to find another Dr. Dr. Groff was very rushed and did not care to take the time to answer any of my questions. Had it not been for the nurse, I would be looking for another practice. I will never ask to see that Dr. again.
Nov 3, 2022
The front office staff was amazing. So friendly. So courteous. The back office staff, equally wonderful. I’m so thankful to have such a great team taking care of me and my needs.
Nov 3, 2022
Dr Dowland shows she cares and have confidence that she can fix my problems. She’s awesome!
Nov 2, 2022
Always amazing staff and super kind and helpful
Nov 2, 2022
It was my first time going there and even though I was nervous, they made me feel comfortable and they got me in really fast. They were super friendly and explained everything I needed to know.
Nov 2, 2022
Dr. Glad is awesome. The staff is always very pleasant.
Nov 2, 2022
Had a positive experience I would definitely recommend your office to others.
Nov 1, 2022
Dr. Wilkey is the reason! She is the BEST!
Oct 30, 2022
I have seen Dr. Dowland 2 years in a row, 2 different locations. From A-Z very professional and courteous. Dr. Dowland is very friendly and knowledgeable. Highly recommend for any age.
Oct 30, 2022
Dr. Goad is wonderful. She listens to you. Very professional and informative. Great experience.
Oct 30, 2022
Love all the staff. They are always kind and helpful.
Oct 30, 2022
On time, everything went well.
Oct 30, 2022
Everybody in the office was professional. I felt my exam was thorough.
Oct 29, 2022
Everyone was sooo friendly. Made me feel welcomed. Would highly recommend this place. Above and beyond.
Oct 29, 2022
I’ve had great experiences anytime I’ve been in or dealt with this office!!
Oct 29, 2022
Everyone, from the front desk to the medical assistants and so warm and welcoming. Something rare these days. I love Doctor Dowland. She is one of the kindest doctors and so professional, but at the same time makes one feel so relaxed and comfortable.
Oct 28, 2022
Everyone is cheerful and friendly from the checkin people to the nursing staff to the doctor! I always feel very comfortable there.
Oct 28, 2022
Dr Wilkey and her team are great. However I am considering changing due to the mask mandate in the office. My daughters obstetrics office hasn’t required that in some time. Are we doing this forever?
Oct 28, 2022
Everyone at the Thunderbird Rd. Office in Glendale, AZ were very friendly and professional! I would highly recommend Dr. Amy Boots for anyone seeking kind and professional care.
Oct 28, 2022
All were very friendly and helpful. A great atmosphere was felt when you walk in the fro t door.
Oct 27, 2022
Very friendly staff and was seen in a timely manner.
Oct 27, 2022
Excellent practice with wonderful providers. Just wish they didn’t still require masks…
Oct 27, 2022
Cynthia Olson's assistant who cared for me before Cynthia came in -i'm sorry I forget her name :( - was beyond amazing!!!
Oct 27, 2022
Jessica and Dr. Goad always make my visits comfortable and they both take the time to listen to me and my concerns or questions! Thanks for all you do Ladies!
Oct 27, 2022
Desert West OBGYN is amazing!! So kind & a size friendly, judgment free place. I honestly cannot quite express the sense of freedom and comfortability I felt here. Thank you all!!
Oct 26, 2022
I would highly recommend this facility or company to any of my friends and family. Everyone is always so kind and respectful. Dr. Hannah Tilden is awesome, she has all the answers to my questions and doubts. Great Job to all of them!
Oct 26, 2022
Dr Zhang and her nurse have always treated me like family! They are patient and kind and take their time to listen and answer questions
Oct 26, 2022
Dr. Fanning is awesome!!! She was very thorough, informative, easy to talk to, great bed side manner with a gentle touch. One of the first times I actually didn't mind being at an OB appt.
Oct 25, 2022
I had a new doctor because left and she talked to me about my relationship with Dr. Jacks and made me comfortable that I would get the same treatment from her. Very re-assuring!
Oct 25, 2022
Everyone was very friendly.
Oct 24, 2022
I have been going to Dr. Wilkey for at least 20 years. She is first of all a great doctor who knows her stuff and has the most absolute bedside manner of anyone I’ve ever seen
Oct 23, 2022
The one doctor was late two I don't think she knew what she was doing I don't ever want to see her again she was poor on everything she didn't know what she was talking about she didn't do the ultrasound correct she was trying to hurry out without even doing what she was supposed to be doing and she was supposed to be taking a test for a yeast infection and I told her that I got in the car accident well I'm pregnant and she didn't even check stupid I was okay the picture that I got is s***** plus it doesn't have my name on it doesn't have nothing and it says freeze at the bottom like it wasn't even mine so she's a poor doctor her name is Emily Fanning I've got recommend her for No One and then she did pretty much a pap smear when I asked her not to because she did do the thing with the click so she needs to be fired you know who you guys hire
Oct 23, 2022
Staff is friendly. The NP I saw was very attentive
Oct 23, 2022
Dr. Koons was completely unprofessional and condescending. He treated me as if I was wasting his time during the entire visit, until I told him I don’t appreciate they way he’s treating me (through tears) and he walked out of the room. He has a ton of bad reviews on Google; I’m not sure why Desert West allows him to keep treating patients like this. If he hates women so much, and thinks we’re nothing but hypochondriacs and complainers, he really chose the wrong profession.
Oct 22, 2022
Andrea Corrick & her assistant are fabulous I will keep coming back.
Oct 22, 2022
I have come to this facility for over 20 years. When I came into for my annual Well woman appointment there was still a notice on the door regarding the need to wear masks. I put mine on the asked at the check in desk if the CDC had not lifted the need for masks even in medical facilities. She said "that's not what we do here". I understand that some people are susseptible and I have no problem with them wearing masks to protect themselves. Recent data has shown that masks are not effective against the spread of many illnesses. I do not see the need for the general public to be required to wear them if they choose not to. Please review your policy and check current data.
Oct 22, 2022
They get stuff done. I just need annual checks. They have convenient hours.
Oct 21, 2022
Love Desert West. I've been a patient for over 26 years. Wouldn't go anywhere else.
Oct 21, 2022
Ease of making appt., office clean just routine
Oct 21, 2022
Very professional and helpful NP
Oct 20, 2022
Been a patient for 23 years. Would have been nice to get a notice that my doctor left the practice when it happened, not at the time of scheduling my annual appointment. I drive a very long way for this service, and prior to the huge growth of the office they always treated patients well. Now seems more like cattle call unfortunately.
Oct 20, 2022
Dr. Goad is always pleasant to talk you and staffs are very efficient. Best medical office I've ever been to.
Oct 20, 2022
I got to see a new ob/gyn doctor and he was very professional, answered my concerns and made me feel comfortable before examination
Oct 19, 2022
Dr Brown was gentle & thorough. She has a holistic approach. She is caring & attentive to my concerns. She is very knowledgeable & professional! I'm grateful to have her as my new gynecologist!
Oct 16, 2022
Dr Brown was gentle & thorough. She has a holistic approach. She is caring & attentive to my concerns. She is very knowledgeable & professional! I'm grateful to have her as my new gynecologist!
Oct 16, 2022
Customer service and patient care has always been excellent. Though I no longer live close to the Thunderbird facility, it is worth the drive.
Oct 16, 2022
Professional and friendly staff.
Oct 16, 2022
Lisa was very nice and professional.
Oct 15, 2022
Everybody at Desert West OB/GYN was courteous, professional and friendly. It was a very positive first impression, indeed.
Oct 15, 2022
Been seeing Dr. DeSalvo for 24 years, he is caring, patient, calm and so knowledgeable! I will miss him!
Oct 15, 2022
The front desk check in person was a monster. She was yelling at kids, she snapped at me, and was just rude! She needs to be fired. It should be my choice if I want to wear a mask, that doesn’t work in first place. The nurse was mad because I had a large drug list. Wow! She should’ve been thrilled that it was all typed out and organized. I loved Cynthia! Kind and thorough. The last thing I have to say is the music and atmosphere in there seemed like I was at a party. NOT THE TYPE OF ENVIRONMENT TO DO THAT. It’s almost like you’re curtailing the office for teenagers. Sad, just sad. I felt like I was at a “free clinic”.
Oct 14, 2022
Great staff and doctor. I was very happy with everyone.
Oct 14, 2022
Dr kelly Goad is the best
Oct 14, 2022
The technician was great. She made me feel relaxed about the procedure.
Oct 14, 2022
Very nice staff. Efficient
Oct 14, 2022
I’ve been a patient since I graduated from university. Dr. Koon is kind, compassionate, and we have a great rapport. His MA returns calls promptly and answers questions and eases my concerns.
Sep 29, 2022
All staff were nice and efficient.
Sep 29, 2022
Andrea Corrick is the best!
Sep 29, 2022
All reps are always polite and caring. Dr. Tom is top-notch. Always listens and remembers you and answers all questions.
Sep 28, 2022
Staff was polite and professional
Sep 28, 2022
Fiona was so incredibly sweet when I found out I had miscarried. And Dr. Goad has always been such a sweet person. I cant talk about her highly enough.
Sep 28, 2022
Quick and efficient visit at Desert West! Everyone was friendly, understanding and impressed with time effectiveness
Sep 28, 2022
Wonderful experience every time I was in the office.
Sep 27, 2022
I suggest the doctors at least take a glance at the patient chart history/records before walking in the operatory. I understand it’s corporate and I’ll never see the same doctor. Then taking a screening for something that you only need every 5 years without discussing it with me first. Had no idea this even happened until I received a call from the front desk asking me for additional payment for the lab. Then the doctor grabs the phone and says I just read that you don’t need this testing done again until 2024. I’ll just toss that. I work along side a doctor and you better believe he knows everything about his patients before they sit in his chair. This makes a huge difference. I’m a person not a chart number. Regardless your doctors being paid by production.
Sep 27, 2022
They treated me like I was a continuing patient. Dr. Wilkey came highly recommended from a few of my friends.
Sep 27, 2022
The Staff/CSR were very polite and knowledgeable
Sep 27, 2022
I would highly recommend Dr. Thom she spent a lot of time getting to know me and provided me with a plan of care and treatment to get me feeling better. Every single employee from the phone to in person has been a pleasant interaction. Not only has everyone been kind they are definitely on top of scheduling procedures and getting the process moving asap. I truly appreciate it that as a patient, I don’t always have the time to do extra work and follow up as a busy Mom. Thank you !!
Sep 27, 2022
Wait time is minimal. Front staff is friendly. Waiting room is inviting. Doctors and nurses are caring.
Sep 26, 2022
Doctor was amazing! Super friendly and kept me calm. Front desk and MA were efficient. No complaints
Sep 25, 2022
Dr Dowland and staff were caring and attentive and professional. I was Very pleased with my level of care received!
Sep 25, 2022
I’ve been coming here for years and always have a good experience it’s always clean staff is friendly and very quick service.
Sep 25, 2022
Staff was all kind & helpful! Dr Singh was reassuring & gentle.
Sep 25, 2022
Excellent care! Nurse practitioner Cindy is wonderful!
Sep 25, 2022
This was my first appointment at Desert West. Andrea made me feel very comfortable and answered all my questions.
Sep 24, 2022
I felt rushed the entire time I entered the building. While the front staff was nice, the paperwork was extensive and there was irritation that I didn’t have past ultrasound/medical records with me (which were never requested); there also appeared to be irritation that I wasn’t pregnant? It felt like I shouldn’t have been there merely to get established and a woman’s exam. Wait time was great in the fact I was in and out in 8 minutes max, but there was a lack of taking the time and understanding that maybe someone like me with endometriosis and other issues needed some more time and consideration for. So it’s just not the office for me.
Sep 24, 2022
The atmosphere was happy, the music and cleanliness is great. My Doctor was very informative and asked all the right questions. She made me feel important and safe
Sep 24, 2022
Very good service from the drink desk to Dr. Koon.
Sep 24, 2022
Very kind and courteous Dr and staff
Sep 24, 2022
I have gone to Desert West Ob/Gyn for about 30 years. I have been very happy with their practice for all of those years.
Sep 24, 2022
Kind caring staff attentive and addressed my needs
Sep 23, 2022
I have been coming here for 33 yrs…that should say it all!
Sep 23, 2022
Dr. Wilkey and the staff are top notch!
Sep 23, 2022
Dr. Tom is a phenomenal doctor. I've been seeing her at the practice for many years, and I can always trust that she will be thorough and professional about any OB/GYN need I may have. She's awesome!
Sep 23, 2022
Doctors and service is good. The appointment making call in needs work. They are not friendly, nor are they workable, when you have other appointments you are trying to work around. It was very frustrating and trying to get the Dr. you want is next to impossible. Thankfully new Dr I just went with worked out great. Thrown back that paps are not done every year as in past.. hopefully I am fine!
Sep 23, 2022
Didn't have to wait. Kind, friendly, knowledgeable staff.
Sep 23, 2022
I love the care provider I saw the first time, but each time I’m sent to a different office. There’s no consistency. I have to keep explaining my ongoing problems to new people and it’s frustrating. I need to see the same person each time. My situation is an emergency situation, but there should be available times and dates for such things at every location.
Sep 23, 2022
The doctor was great and the staff was nice
Sep 23, 2022
Exceptional care and service! Everyone I’ve ever come across has been wonderful. Dr. Tom is the absolute best! And just everyone is really great! I feel welcomed, cared for, and treated with the utmost respect!
Sep 22, 2022
My first visit was a good experience however just didn't like the fact I couldn't hear my baby heart beat, The doctor should of up turned on the sound we me and the father could hear it however everything else was a good experience look forward to returning.
Sep 22, 2022
I did not feel rushed…felt listened to
Sep 22, 2022
Dr. Goad is an amazing physician. She is very knowledgeable as well as personable. The office is always clean and staff very friendly.
Sep 22, 2022
Staff and Doctor always very friendly.
Sep 21, 2022
Very friendly staff, welcoming, ease of nerves by how greeted.
Sep 20, 2022
Dr. Goad is one of the best OBGYN I have ever had the experience of seeing (and due to my history I have seen a few). She always take the time to ask how I am as well as how my family and kids are. She takes time to answer any questions I have and never makes me feel as though I am just another random patient on her schedule. Thank you Dr. Goad for always being such a kind and caring doctor!
Sep 19, 2022
Staff is friendly. Building very clean
Sep 19, 2022
Friendly staff. Did not have to wait long in the waiting room to see the doctor. Dr. Ketha was very nice, did not rush, explained things well and gave me opportunities to ask questions.
Sep 18, 2022
Dr. zahn and staff are all very nice, very thorough.
Sep 18, 2022
Thank you to all the staff, I was so anxious about being late to my appt. everyone made me feel better about it...Also Ms Hannah the PA was so gentle, kind and caring. YOU ALL ROCK! Christine Sanchez
Sep 18, 2022
I have been a patient of Desert West OBGYN for over 40 years. I have never had one bad experience with their care in all of these years. Dr. Wilkey saw me through my multiple birth pregnancy and now it's time to discuss hormone therapy to keep me fit and healthy in my senior years. Thank you for everything.❤
Sep 18, 2022
Everyone was very nice and I appreciated not having to wait very long. Dr. Tilden was very pleasant and thorough.
Sep 18, 2022
I have always had great care from the staff as well as the doctor.
Sep 17, 2022
Dr Dowland was so thoughtful & through I appreciated making sure I was seen ASAP after my ER visit The staff are all very friendly courteous & helpful
Sep 17, 2022
I've seen a few different practitioners over many years of being a client at Desert West OB/GYN and have always received excellent, compassionate care. I've not experienced any of the complaints that I recently reviewed on Yelp regarding making appointments, lack of responses to phone messages or office staff being impatient.
Sep 16, 2022
Super nice e staff and sweet Dr
Sep 16, 2022
Awesome place clean good friendly staff and female doctors that listen! Thanks
Sep 16, 2022
I have referred women to Dr. Zhang as she is remarkable.
Sep 16, 2022
very friendly staff. pleasant visit.
Sep 16, 2022
Everyone was super friendly, I was in and out so quickly but felt that I was in the best hands.
Sep 16, 2022
I felt listened to and have a plan to better my health. This means the world. Thank you!
Sep 16, 2022
Clean office friendly staff and doctors. Quick with appointments and still listen
Sep 16, 2022
I have always had a good experience with the doctors and all the staff at the locations I have visited.
Sep 15, 2022
Everyone makes you feel comfortable and they are all very friendly from the moment you walk in the door until you leave.
Sep 15, 2022
I liked the doctor. She was very good.
Sep 14, 2022
Love my new doc! Felt she explained everything well and am looking forward to continued treatment.
Sep 14, 2022
It was fast and easy which I did like that part but the doctor seemed to be in a rush and didn’t feel like he cared about my issues so I may try a different doctor
Sep 14, 2022
I have been seeing Cynthia for years. She is always professional, caring, and knowledgeable. Her MA is also so friendly and pleasant every time. I actually look forward to seeing them. 😁
Sep 12, 2022
Above and beyond care, ty
Sep 11, 2022
Dr. Dowland is thoughtful and caring. She listens well and takes my concerns and desires into consideration while also communicating the risks/benefits of treatment options very well.
Sep 11, 2022
Best Ob ever referring everyone I know!!!
Sep 11, 2022
Everyone was very friendly and I felt comfortable. Hannah Smith is awesome!
Sep 11, 2022
First time there the workers made us feel welcomed very nice polite felt very comfortable
Sep 11, 2022
Dr. Goad and her staff have the best bedside manners. They are caring, sincere, thorough and are patient centered. Best obgyn ever!!!
Sep 11, 2022
Staff and doctor very professional,made me feel very comfortable and explained every thing about my condition.
Sep 11, 2022
The NP I saw was so nice to me
Sep 10, 2022
Dr. Tilden and Dr. Dowland are absolutely amazing. Very thorough and kind. They makes me feel respected as a woman. The desk staff and assistants are always pleasant.
Sep 10, 2022
Not a lot of wait time, everyone was very pleasant and helpful. Felt very comfortable there
Sep 10, 2022
The OBGYN I saw was kind, funny, and I felt safe. She honestly was a ray of sunshine and answered some questions no other provider has. I would go back every day just to see her 😂
Sep 10, 2022
Staff are very friendly and I always enjoy the comfort and efficiency of the environment.
Sep 10, 2022
Everyone was very nice. Doctor Kelley Goab was so nice and really listened to me. So glad that she was my Doctor!
Sep 10, 2022
Dr Shaw is the best, most approachable, and kindest doctor I’ve ever met. The entire staff is friendly and makes me feel valued as a patient.
Sep 10, 2022
Everyone one was so nice. doctor De Salvo was great. This is the first time I was not rushed out by the doctor. Most places seems like they have a timer set to get you out not here. Doctor took interest in my questions and explained everything to me.
Sep 9, 2022
My experience with Dr. Tilden was great. This was my first time seeing her and I would recommend her and also see her again. I am not clinical but I do work in health care so I look at things through a little bit different of a lens than others. In a previous job I used to work in patient experience and it is hard to turn those traits off even when you are just the patient and not rounding. I truly appreciated the time that she took with me to answer my questions and her overall calm demeanor during a time that has been scary and devastating for me. She sat, she made eye contact, and she explained what she was doing and seeing, along the way. She didn’t rush. She had a follow-up plan. All of that was appreciated. She answered most of the questions I had before I even had a chance to ask them.
Sep 9, 2022
Assistance Urie and NP Cythia Holston is the best! I highly recommend them both!
Sep 9, 2022
Dr Dowland was super kind and very thorough. Explained things to me
Sep 9, 2022
I have been seeing Cynthia Holsen for several years now, just love her!
Sep 9, 2022
Great, friendly and respectful staff.
Sep 9, 2022
This was my first visit. Everything went extremely well. Sarah was my NP and had the answers to all my questions. .
Sep 9, 2022
Staff is awesome, polite, knowledgeable, friendly. Doctor is very knowledgeable and listens to concerns. Multiple services available under one roof. Great place and service.
Sep 8, 2022
Dr Tom and her assistant are amazing- friendly, professional and informative!
Sep 8, 2022
Took me in on time. Friendly staff
Sep 8, 2022
They were very quick, efficient, gave me a me a lot of good information that I and my boyfriend needed for birth control, and overall they were just very sweet. Would highly recommend this place!
Sep 5, 2022
Each person I encountered -- from the time I made the first phone call for an appointment to the last person I saw before leaving -- was courteous and friendly and made me feel welcome and cared for. My wait was short and my doctor took time to listen and answer questions and concerns. The office was clean and comfortable.
Sep 5, 2022
My appointment was on time, quick in and out. Doctor and assistant were very easy to talk with. Even the lady at the front desk was helpful.
Sep 5, 2022
Dr. Winter Dowland was the nicest most kind physician I have ever come across!!! I am so happy to be at Desert West
Sep 4, 2022
Staff very friendly and efficient. Dr Dowland exceeded my expectations! Wish all Dr's were like her!!
Sep 3, 2022
Friendly helpful staff, and I love Dr Tom
Sep 3, 2022
The provider was great as well as the MA in the back office
Sep 3, 2022
The office is always very professional and I really think a lot of Dr. Tom.
Sep 3, 2022
Very professional! Answered all questions.
Sep 3, 2022
My appointment was at 1:30 I was asked to arrive 20 minutes early which I did at 1:10 & Dr Shaw didn’t enter my room until 1:57 pm my time is valuable too especially since I went during my lunch hour please stop telling patients to arrive 20 mins early not necessary!
Sep 3, 2022
I already recommended Dr Tilden!
Sep 3, 2022
Dr Judy Tom left a great impression on me, very thorough Great bedside manner
Sep 2, 2022
The staff was very friendly and helpful and I really like Dr. Dowland. She seems very knowledgeable and has a listening ear. The only negative feedback I have is that it felt like they were a little understaffed and running behind. I waited 15 minutes past my appt time to be brought to a room, and then an additional 20 minutes until the doctor came in. Again, I like the doctor and staff, it just felt like they were either understaffed or overbooked. Other than that, would definitely recommend.
Sep 2, 2022
Office very well organized, staff friendly and I very much appreciate the attentiveness of the providers.
Sep 1, 2022
Impossible to reach someone by phone to make or reschedule appointments. Staff is friendly, but it doesn't matter if you can't make appointments to get in at a reasonable amount if time.
Sep 1, 2022
Loved Lisa she was very kind and seemed to really listen and understand my concerns.
Sep 1, 2022
Office staff and MD were friendly and professional.
Aug 31, 2022
Dr. Tilden was incredibly gentle and kind.
Aug 31, 2022
I am a new patient at Desert West Obstetrics & Gynecology - Sonoran. I had the same doctor for 20+ years, so I was nervous about making a switch to a new OBGYN. I called to make my appointment with Dr. Dowland, but due to scheduling conflicts I opted to take the first available appointment with the Nurse Practitioner, Sarah Jones. I arrived 20 minutes prior to my appointment and was greeted by a friendly receptionist. The lobby was clean and comfortable. I completed my paperwork and was called back in a timely fashion for routine vitals by the medical assistant. After a short wait, Sarah Jones, NP came in and she was WONDERFUL! She took the time to ask about my past health history, listened to my concerns, offered her professional opinion, and discussed next steps for my specific health needs. I felt comfortable and at ease during my entire visit. Once I was finished, I made my way to the check-out counter where the medical assistant provided me with the necessary paperwork. Although this was my first visit, the initial experience was seamless for me. The staff was friendly and informative. The facility was well maintained and aesthetically pleasing. I'll be sure to keep readers posted should I encounter any future issues, but for now, I am giving Desert West Obstetrics & Gynecology - Sonoran 5 stars!
Aug 31, 2022
I went into Desert West looking for help with my irregular cycle. The nurse practitioner did an amazing job following my issues and symptoms. She made a game plan for her and i to meet after going for further testing. Thank you!
Aug 29, 2022
Medical staff was wonderful
Aug 29, 2022
I waited in the lobby for less than 3 mins. The person that took me back into the room was very friendly. The doctor came in asked me a few questions, went on to do my procedure, I was in and out in less than 10 mins. Great experience! Very friendly staff. I highly recommend this office.
Aug 28, 2022
Office staff was friendly and helpful. Lisa O'Neal was thorough, took the time to answer questions and made the uncomfortable visit very easy.
Aug 28, 2022
Everybody so helpful and friendly. Woman's health visit never much fun but everyone certainly made you feel at ease
Aug 28, 2022
The facility was wonderfully nice I didn’t like your parking lot entrance. First time meeting Dr Boots she was an awesome Dr. I was a long time patient hadn’t been back since 2018 cause I live far away but it was worth the drive for the care I received. Over all I recommend this obgyn
Aug 28, 2022
Dr Winters is very warm, compassionate & very liking person. She has excellent bedside manners.
Aug 27, 2022
Communication is very important to me cuz I am deaf
Aug 27, 2022
The location has convenient parking and is located in a clean, safe area. The staff was polite and professional yet friendly. They were efficient, saw me on time and answered all my questions. No complaints.
Aug 27, 2022
They're very helpful and listen to my concerns about my health.
Aug 27, 2022
Very friendly and professional
Aug 27, 2022
Staff is friendly. Makes you feel welcome!
Aug 27, 2022
Very upsetting that this practice does not follow CDC guidelines, and they STILL, require masks. If CDC, says they are following the science, why aren’t doctor offices? Also the kiosks that are used, are not wiped down between clients using them. Very strange, and upsetting, seeing as though they seem very germaphobic at this said office.
Aug 27, 2022
Two offices close by. Dr. Tom is an excellent doctor.
Aug 27, 2022
I love Dr Dowland, she always takes the time to talk with me about my concerns. She sympathizes with me about my weight issues, versus making me feel bad/guilty or patronizing me. The staff are open and honest when they are running behind schedule. Appointments are always fast and efficient without making me feel rushed.
Aug 26, 2022
Love the new office! Excellent service love the doctors! So nice and caring
Aug 26, 2022
Staff is always great to work with and very prompt on appointments.
Aug 26, 2022
I have been a patient of Dr. Tom's for 20 years. She is very caring and professional. The staff is friendly and they going out of their way to make you feel welcomed. They are always on time. It is a wonderful practice!
Aug 26, 2022
This was my first visit . As I am beyond child bearing years I was a little apprehensive about the reception I would receive. I was foolish as the treatment I received was outstanding. The staff was more than helpful and made me feel as though I belonged. Dr. Koon was very helpful by explaining what was going on with me and how to fix the problem. I got the impression he truly cared about me not only as a patient but as a person. This was a truly unique situation unlike many other medical appointments I have had in the recent past.
Aug 26, 2022
The staff was very nice and professional. I didn't have to wait. the only thing that I asked for was an ultrasound which hasn't been scheduled yet. If I don't here from them by next week, I will call the office.
Aug 26, 2022
They are very efficient and welcoming!! There was a bit of a wait but each person I saw apologized to me!! Things happen!! Life is tooooo darn short to get upset!!
Aug 25, 2022
My Doctors keep leaving the practice
Aug 25, 2022
I just love my Gynecologist and the office staff. Very understanding, helpful and efficient! They are just awesome!
Aug 24, 2022
Love Dr. Wilkey’s professionalism and thoroughness.
Aug 24, 2022
Front desk and Dr were great
Aug 24, 2022
Great place the staff were good and very comfortable
Aug 24, 2022
Gray annual appointment. Very quick and knowledgeable. So glad I found Dr Lisa. Highly recommend.
Aug 23, 2022
Have been a patient for over 20 years at your place. Always great service and professionalism.
Aug 23, 2022
Had my first baby appointment at the new Sonoran Desert Location and I totally clicked with Dr. Shaw, really looking forward to seeing her throughout my pregnancy. The front desk gals were extremely friendly. But 4 stars for Desert West because the mask requirement is absurd....
Aug 22, 2022
Everyone courteous and efficient, everything well organized
Aug 21, 2022
My initial experience going to this provider was very favorable. Since I did not have any pressing health issues it is difficult to say much more but I will update this, I just need more experience with the practice and the staff. I do have a concern about meds called in to the pharmacy so I will be making a call to this office, thus begin my experiences.
Aug 21, 2022
T'was my first apt and the staff was great! Love them already.
Aug 21, 2022
Dr Boots was wonderful and very thorough
Aug 21, 2022
I go to the Sonoran office. The entire staff is pleasant, attentive and helpful. Dr. Tilden listened to all of my concerns and answered all of my questions.
Aug 20, 2022
Dr. Goad is the best! Patient, thorough and truly cares.
Aug 20, 2022
The best OB/GYN office in the valley. They are professional, caring and very understanding of women’s needs. Would tell anyone asking me for a good office to go to and any of the offices in the valley.
Aug 19, 2022
As a senior and several years since seeing an OB/GYN, a bit nervous. Both the front desk staff and Sarah Jones NP were courteous and professional. Sarah was through and understanding. Took the time to explain everything and answer all questions
Aug 19, 2022
Everything was great. PA was great her MA was great. The only issue I had was the first front office member was a little snarky and did not seem to like her job much. The second front office member was awesome
Aug 19, 2022
Lisa was fantastic! She was informative and took the time to educate me on some recent literature. I felt like she listened to me during the visit.
Aug 19, 2022
Dr Goad is amazing! I have been going to her for years and will never see anyone else!
Aug 19, 2022
Wonderful Office - Was clean, and had a self check out Kiosk for easy check in process. All doctors, Nurse practitioners, and employees were very friendly and open to answering any questions I had. Definitely will keep visiting them for further appointments
Aug 19, 2022
Convenient. Seen quickly. Loved the NP.
Aug 18, 2022
Always very friendly staff all the way through my visit.
Aug 18, 2022
The doctor and staff were great! They were knowledgable and took the time with me to answer any questions. Office was clean and front office staff was friendly
Aug 18, 2022
LOVE Dr Tilden! 10/10 recommend her to anyone. It is rare you find a provider that listen genuinely and with intention. She truly has the best bedside manner and patient care.
Aug 18, 2022
Andrea Corrick and the staff of Desert West OBGYN are very professional and make you feel comfortable with coming to their office. I would recommend them to anyone.
Aug 18, 2022
Everything about my visit was excellent! The office staff was helpful and attentive. Dr. Goad was friendly, kind and I left hopeful about resolving some issues i'm having.
Aug 18, 2022
I have been going to Desert West OBGYN for many years now. Dr Judy Tom is the absolute best. She is kind, understanding and very gentle. All other staff are great too. I would highly recommend.
Aug 18, 2022
Friendly staff, clean office and excellent care! A good friend referred and she was right- Dr. Shaw is amazing. She was informative and made me feel comfortable from the beginning!
Aug 17, 2022
Very friendly, good service, fast and efficient front office staff. Doctor is nice and knowledgeable and explained everything, very helpful. Did not have long wait time.
Aug 17, 2022
Facility was new, clean and easy to find. Parking was great & the ladies who helped me in the office were friendly and approachable. Dr. Boots was comforting informative and attentive to my questions and concerns.
Aug 15, 2022
I really enjoyed my visit with Dr Tilden. She listened to all of my concerns and answered my questions. The office was clean and the staff was friendly
Aug 15, 2022
The Dove Valley location is awesome. From the moment you walk in the office, Ashley is very friendly and professional. Brie was very helpful and Hannah Smith was very interested in helping me and calming.
Aug 14, 2022
Your staff are very friendly and courteous. I have the best doctor!
Aug 14, 2022
Everyone is friendly, caring, and competent....and Dr. Wilkey is the BEST!
Aug 13, 2022
Staff is always pleasant and my provider is very informative. I have been going here for several years and have always been happy with the caregivers and the staff.
Aug 13, 2022
I have been going to the Glendale location for years. After the location cancelled an appointment the day before that I had set for months I was left in a panic as the next availability would not be for months again. Decided to give the Sonoran location and providers a try. I was very impressed with the staff all around. They were friendly, courteous, and timely with zero feeling of rush through the appointment. Location was clean. Worth the drive for any future needs.
Aug 13, 2022
First visit. Great staff, extremely efficient, & personable. Really liked, Nikki &, felt really comfortable with her. Great Doc, reviewed all my files before entering room, never felt rushed, answered all questions. Had my mameo script ready before walked out door. Referred to my sister already.
Aug 12, 2022
Dr. Koon takes time to explain your options. Soon he will be performing surgery on me. And I am confident everything will go as planned.
Aug 12, 2022
my doctor there is an amazing doctor I wouldn’t trade him for any other doctor
Aug 12, 2022
Love Dr. Wilkey! Excellent doctor, have been seeing her for 10+ years. She is very knowledgeable and always interested in me not only as a patient but as a person. Best in the Valley! Website is low to load, but easy to use.
Aug 12, 2022
I have been a patient for 30 years. Always happy with my visit’s and care.
Aug 11, 2022
Very nice staff & doctors! Very clean. Not left waiting forever before taken back
Aug 11, 2022
My provider was excellent!
Aug 10, 2022
Honestly felt very comfortable with the staff, everyone was very nice and seemed to take the time to ask questions. Very professional would 100% recommend
Aug 10, 2022
I didn’t get called back for my appointment until 30 minutes after my scheduled appointment time. It would have been nice to be made aware they were running behind schedule when I showed up, but I was left to just sit in the waiting room and had to ask for an update from the front desk twice. I have to take off work for my appointments, so I’d rather not be wasting time waiting in the waiting room.
Aug 10, 2022
Everyone was very polite and caring. I enjoyed my experience. Will definitely recommend to my family and friends ❤️
Aug 10, 2022
Excellent care and attention. Dr. Dowland was the best!
Aug 8, 2022
Andrea Corrick has been my OB/GYN doctor for years. Very professional, caring ans thorough physician. The whole office staff are very friendly and professional. I wouldn't go anywhere else.
Aug 7, 2022
I have delivered with three different practices because of company moves and this will be my fourth. I felt very welcomed. Dr. Tom addressed all of my concerns, explained everything very well, and made me feel like the baby and I will be on close watch which puts me at ease!
Aug 7, 2022
Desert W OBGyn is professional, supportive and helpful
Aug 7, 2022
The office staff is very rude and not at all helpful. Clearly the patients are bothering them. The RN we saw barely spoke to my daughter who is developmentally delayed. She never explained what she was going to do. She only spoke a few words to Faith then left the room. It felt like an assembly line procedure. We will not return nor advise anyone to use your practice. Faith has seen Cynthia Holsen since 2018. She was not available for this appt and Faith was seen by Nicola Maurer RN. I should have paid attention to all the negative on line reviews and gone elsewhere. Carol
Aug 7, 2022
It didn’t really work for me
Aug 6, 2022
This was my first visit to this facility and it was very clean and my appointment was on time. Staff is friendly and knowledgeable. I had an appointment with Cynthia Holsen and felt very comfortable and she was thorough in her explanations.
Aug 6, 2022
They're always very helpful and pleasant here! I highly recommend! :)
Aug 6, 2022
Was sorry my doctor left but my new doctor is just great she’s friendly caring and answered any questions I had
Aug 6, 2022
Excellent location but the signage needs to be better. Hard to locate where the location is.
Aug 5, 2022
Andrea is the best there is!!
Aug 5, 2022
I was referred by a friend and I would highly recommend Dr. Wilke who was very efficient and goal oriented towards addressing my specific concerns.
Aug 5, 2022
I don't really want to recommend her as it is already hard enough to get appointments with her. But you will be in the best hands. I feel heard, cared about and I am hoping she will be in business for a looooong time. :)
Aug 5, 2022
Everyone from the front desk to Sarah Jones was fantastic. Well organized and very professional.
Aug 4, 2022
Love my doctor. Front desk could be better at customer service
Aug 4, 2022
Very good care given and attentive to my needs. Thank you again
Aug 4, 2022
Andrea Corrick is simply the best. Congenial, kind and very attentive to questions and thoughts on my care
Aug 3, 2022
The staff is always so friendly.
Aug 3, 2022
Friendly, thorough, fast and efficient. I was pleased to find this group.
Aug 1, 2022
Lisa O’Neal is a real life angel! She validated my concerns and made me feel like I was the only patient she was seeing that day. Her bedside manner is unparalleled! All the ladies were so kind and comforting. I’m so happy I switched to Desert West!
Jul 31, 2022
Check in was very quick and easy. The receptionists were very friendly and helped answer any questions I had. The wait was quick and the nurse who took me to my room was very polite. The wait in the room was very quick as well. The nurse practitioner, Nikki, was very nice and told me everything she was going to be doing before she started the exam. After the exam she made sure to answer any questions I had about my health. Overall, everyone was very nice.
Jul 31, 2022
I saw a nurse practitioner.. I've had breast cancer twice and she barely even examined my breast she was literally in the room for like 5 minutes.
Jul 30, 2022
Dr. Dowland and her staff were very helpful. Dr. Dowland took a thorough history and asked detailed questions. She ably addressed my concerns and gave me appropriate referrals as needed. Dr. Dowland offered useful recommendations and suggestions. I look forward to having this group as part of my care team.
Jul 30, 2022
Very professional but personable. They treat you like a friend. Much appreciated!!
Jul 29, 2022
The best OB/GYN office ever. My questions were answered and my concerns were acknowledged. Everyone was friendly and professional; thus, boosting my confidence in the care I received.
Jul 29, 2022
The staff is always friendly and my appointments are always on time.
Jul 29, 2022
Being a new patient I was really nervous but everyone was very nice and friendly. I was made to feel very comfortable.
Jul 29, 2022
I have been a patient of Desert West OBGYN for over 30 years. I have never received better care from a doctors office than I have here. From a difficult pregnancy to other medical issues, they have always given me the best care a person could ask for.
Jul 28, 2022
Overall great experience! Highly recommended!
Jul 28, 2022
I love Lisa jaacks. Been seeing her for years. She is the best. Love love love desert west
Jul 27, 2022
Dr Wilkey is a great doctor. I see her for my well woman exam every year. She is personable and easy to talk to.
Jul 27, 2022
My order for ultrasound did not get put in🤷🏻♀️That’s what I went for … I had to call to find this out was alittle disappointed
Jul 27, 2022
Very kind and professional. It was a pleasure
Jul 27, 2022
I love Dr Wilkey! She listens and takes time to answer questions.
Jul 26, 2022
It’s worth the drive to have your caliber of patient service. Thank you!
Jul 26, 2022
Desert West is the best. Always easy to schedule, convenient, friendly staff & thorough appt and take time to answer any concerns I have.
Jul 25, 2022
I been coming here for over 20years.
Jul 24, 2022
Dr. Wilkey is such a wonderful Doctor. She is such a good listener and takes her time with me. She gives good advise and is easy to talk to. I trust her and she has always lead me down the right path with what I need. I would highly recommend Dr. Wilkey to anyone that needs an excellent gynecologist.
Jul 24, 2022
My provider was kind, professional, and made me feel very comfortable. My daughter also had an appointment and we both enjoy coming to this office.
Jul 24, 2022
Been a patient for a long time. Love Dr. Wilkey.
Jul 24, 2022
Medical provider did not seem to want to hear or understand what the patient was sharing about her medical concerns. The medical provider did not seem understanding or caring.
Jul 23, 2022
I have recommended Dr Wilkey to friends looking for a Gynecologist because she is great. I am very pleased with her and her work ethic. She’s very thorough and explains everything in layman’s terms. Will continue to see her. The staff are great. Very helpful and take care of you in an orderly fashion. Thank you!
Jul 23, 2022
The new office and staff was great! Thank you!
Jul 23, 2022
The staff was really nice and sweet and the wait wasn’t long like other places. I love it here!
Jul 23, 2022
I have been a patient of Dr Wilkey’s for 15 years. She is amazing and always takes the time to talk about any health concerns or answer any questions. Her assistant Patty is wonderful as well. She always calls back promptly and is always so kind and helpful.
Jul 22, 2022
This is a wonderful business and highly recommended!!
Jul 22, 2022
Dr. Tilden is amazing! She was informative and reliable throughout my entire pregnancy. She takes the time to care about her patients and listen. Definitely recommend for an OB!
Jul 22, 2022
This was my first time to this office. The office staff was quite friendly and Dr. Goad was knowledgeable, helpful, caring and didn’t rush me. I would recommend this office to everyone.
Jul 21, 2022
Check-in was quick, doctor Zhang was attentive, knowledgeable, personable, and educative. I left meeting feeling empowered and ready to take on my plan forward. I am also a new patient, but in love with Dr Zhang, who was a referral from a friend.
Jul 21, 2022
The in office part of my visit was great I loved everything about that. The only thing I wasn’t happy with was when I called to schedule my appointment the phone representative to when I brought up I wanted to talk about infertility during my appointment, she immediately said oh well insurance doesn’t cover that and you will have to pay that out of pocket. While I understand wanting to be up front about this, I was just wanting to discuss this with a doctor not start any of the procedures. I said this wanting to make sure I got to the right doctor. Also I was supposed to be booked for the 29th but got booked for the 19th. But my in office part was great.
Jul 21, 2022
Nurse Practitioner Hannah Smith was fantastic. I've seen Andrea Corrick for several years now so I was nervous with having a new provider but I felt comfortable through the entire visit!! She was kind and very professional. :)
Jul 20, 2022
I love dr Hannah smith she was so kind, I felt super comfortable coming here, the other staff were also super kind. This location is definitely a little distanced from where I live but It was worth the drive for sure. I will always come back here if I get treated the same way I did when I went.
Jul 20, 2022
The doctor was so friendly and made me feel so at ease. It was a very enjoyable experience. The doctor taking the time with me making me feel that my health is important was amazing!
Jul 20, 2022
Dr. Dowland is excellent. She listens and answers all questions. I never feel rushed.
Jul 20, 2022
I love being a patient of Dr Medina, she listens to you without rushing you.
Jul 20, 2022
Wait time was too long. Anything over 5 minutes late is I acceptable! My time is important too. If a pt is late their appointment is canceled. My provider was over 30 minutes late after I was in the exam room. It would have been nice for the cranky MA to let me know. I have been a patient for 26 years. Now considering going to my PCP for my gyn care. I dint wait more than 5 minutes over my scheduled time their!!
Jul 19, 2022
Staff are very friendly and not a lot of waiting time. Dr. Tilden is great!
Jul 18, 2022
This was the fastest appointment I have ever been too. They were very organized and polite. I would recommend thus facility to anyone.
Jul 18, 2022
Office staff are courteous and helpful. My doctor is superb. Overall my experience is wonderful. The service is excellent. I finished my visit quick. They're on time and thorough.
Jul 18, 2022
Everyone is friendly and I like Dr Tom and Dr Medina
Jul 17, 2022
Scheduled a well woman/pap but directly expressed my primary concern was that since my IUD placement I was having painful/heavy periods and that I wanted to also discuss sterilization options. Apparently it wasn't scheduled appropriately as I was told I would have to schedule a seperate consult. I had Dr. Boots for all of 10 minutes and during that time she REFUSED to acknowledge any of my concerns and actually walked out of the room while I was speaking to her. I waited 2 months for this appointment specifically for this. This is why PCOS and endometriosis are so underdiagnosed, because providers aren't listening when someone is trying to say something isn't normal. Honestly just disgraceful. This isn't the first experience like this either, receptionists refer you to the machines or patient portal instead of helping, nurses are rude and providers have no interest in actually talking to their patients. I've tried at least 4 different providers at 3 different locations and honestly might just go back to planned parenthood because they treated me like a human.
Jul 17, 2022
Front desk very friendly and efficient
Jul 16, 2022
I have been a patient for over 20 years and the office staff, nurse practioners, and doctors are absolutely amazing!! You feel so valued, respected, and truly cared for by all you encounter. Dr. Zhang's bedside manner is impeccable! She has built she a wonderful relational capacity with me over all these years and is so patient, kind and compassionate. I can't say enough good things about her. She grateful to have her as my doctor.
Jul 16, 2022
Dr. Tom is so hard to get in to visit but worth the wait! She is amazing, knowledgeable and kind. It is like visiting with an old friend.
Jul 16, 2022
I switched to this office because I felt very unheard with my last doctor and I am so glad I made the switch! They were extremely fast and organized with the check in process and the doctor was phenomenal. I felt like to doctor really took the time to answer my questions and answer questions I didn't even know I had. Overall, it was a great experience!
Jul 16, 2022
My provider was amazing as she was new to me and made me feel supported.
Jul 15, 2022
ImMy appointment was at 10:30 and by 10:40 I was already being seem, love the fast service
Jul 15, 2022
I’m just a little concerned the pharmacy is out of the medicine the Dr prescribed.
Jul 15, 2022
l saw Dr Winter Dowland and l really like her. She made me feel better about what was going on with me and l will continue to see her as my GYN...
Jul 15, 2022
Andrea Koric is fantastic and personable giving me good information on treatment plans.
Jul 15, 2022
Dr. Goade made me feel like a valuable patient. She asked questions, provided option and opinion. I’ve struggled to find answers for three long years and she gave me hope.
Jul 14, 2022
The ultrasound tech I had today was just what I needed. I'm having a miscarriage and she was so calm and gentle and I'm so thankful for her!
Jul 14, 2022
I love seeing Andrea Corrick in the Anthem office.
Jul 14, 2022
Front office super efficient and timely! Back office kind and professional Dr Tom was amazing!!!
Jul 14, 2022
As always, I really appreciate the professionalism at Desert West. I really like Dr. Wilke and her staff. I feel very cared for.
Jul 13, 2022
Been coming to this establishment for many years now and everyone is so friendly & helpful.
Jul 13, 2022
It was an okay visit. I have had a complicated last year with possible two very early miscarriages and I am still concerned of my fertility status and I felt like I was dismissed because I am “young and healthy”. I know I might not have anything to worry about but I potentially do and I want to find out sooner rather than later but it’s still hard being dismissed.
Jul 13, 2022
Andrea is so friendly and calming. I always get anxious with a Pap smear but she does it so quickly and efficiently while keeping me distracted. I appreciate her kindness and presence.
Jul 13, 2022
All employees, from the front office to the back office, were very kind and helpful. I felt like they actually cared about my care and I wasn't just another number! I have been receiving my women's health care from this practice for almost 30 years. I currently drive 40 miles to the office, which I am more than willing to do because the care is so exceptional.
Jul 12, 2022
They were very nice and helpful but they need to answer their phones more when it rings cause I couldn't find the place and I called 3 times
Jul 12, 2022
I recently switched to Desert West due to a job change and I am so happy I did! They are close to home and the two women I have seen thus far were incredible to work with, explained everything, and so knowledgeable!
Jul 12, 2022
I’ve been coming for 2015 and I love it
Jul 11, 2022
I had years of several problems, I went to different specialists and never could figure out the problem until the very first day I saw Dr Jaacks! Without going into details, the exam she gave me told her my problem. Then after treatment was established, although its life long I at least know how to manage it and what type of treatment works. Best doctor ever, I will miss her.
Jul 11, 2022
Very great and professional staff
Jul 10, 2022
First visit w/Dr. Ketha for my yearly well visit was to the point but not rushed. Was willing to listen and did what was asked had a pleasant demeanor. Very content at this point, would recommend.
Jul 9, 2022
absolutely loved everyone
Jul 9, 2022
Prompt, kind friendly appointment!
Jul 8, 2022
Although I waited quite a while in the lobby, this was unusual and I am very sad leaded with the actual care. The phone system didn’t work when I was trying to leave a message for Dr Wilkey. I entered Wil 3 times into the automated system and it didn’t recognize it. I had to talk to a scheduler to leave a message.
Jul 8, 2022
The doctor was down to earth and easy to talk to. Great personality.
Jul 8, 2022
Came in for pap smear. None was done. Told medicare doesn't pay for it. Told the NP I signed papers indicating I would pay for it. Received a minimal breast exam and pelvic. Tried to get results of ultrasound done 2/2020. Told all was fine. Reading the report indicates that there is a lesion in the uterus. Attempting now to get clarification.
Jul 8, 2022
Easy check-in, did not have to wait long for to be called and the nurse practitioner was excellent.
Jul 7, 2022
The office is so efficient and timely. I have been there several times and I get in with minimal wait time. NP Holsen is professional and friendly which makes me feel comfortable and confident in her care!
Jul 7, 2022
I Like Dr. Kelly Goud, very nice and took alot of time with me.. The only thing I did not like is how long it took to get an appointment.. I am a high risk patient for cancer and it took almost 2 months to be seen.. my primary had a referral for an ultrasound..which i explained to the scheduler.. when i arrived to my appointment, i find out it is just for a counsel.. i was not happy.. now they are scheduling me for the ultrasound..which is another week out.. I am very disappointed and upset on how I was treated by the scheduler and how that person did not take my high risk status as an importance.
Jul 7, 2022
Dr. Tom is wonderful -- I recommend her to all of my friends.
Jul 7, 2022
I will not go to anyone else, Dr. Zhang and her MA Nancy are fabulous. They are both very attentive and Dr. Zhang helped me thru the worst time of my life and helped me to the rainbow after.
Jul 6, 2022
I wish i could have dr boots as my primary care physician. Dw is caring, knowledgeable, clean, short wait times….im glad i found them.
Jul 5, 2022
The wait was not too long and I love the new building
Jul 4, 2022
Great Dr. always great care.
Jul 3, 2022
Every one was extremely friendly. I had a couple concerns that i feel were just blow off, I did not get any answers.
Jul 3, 2022
Referred to by my primary. Felt completely dismissed during my less than 2 minute conversation with the PA. Referred to by my Dr
Jul 3, 2022
10 minutes undressed sitting on the edge of the exam table, waiting for the doctor to come examine me, was quite uncomfortable A patient shouldn't have to wait that long in conditions like that. Then I heard someone coughing and sneezing and sniffing. Did not know if it was the workers or what, but almost it almost made me leave before seeing the doctor.
Jul 2, 2022
I was very impressed with office staff. They were all very nice. I was checked in quickly, called into room a bit early and did not have to wait for Dr. Tom to come in. Dr. Tom was very nice and cordial. She answered all my questions. I have never been to a doctor appt that went so smoothly.
Jul 1, 2022
My visit was ON TIME, and of very short duration. I did not have to stay there very long. The Gynecologist I saw was knowledgeable and thorough, and she answered questions I have had for a long time and reassured me that every thing is OK! ! ! ! The office was sparkling clean and comfortable, and I could not have been happier with the results! ! !
Jul 1, 2022
Lisa O'Neal is wonderful. Very sweet and explains everything to you. Very easy to talk to.
Jun 30, 2022
Unable to enroll in portal
Jun 30, 2022
Dr Zhang combines being extremely professional with a natural friendliness that ensures a stress free visit. She makes me comfortable and I have total confidence in her as my gynecologist.
Jun 30, 2022
Usually am nervous about going to a woman dr but I felt like I had been going there for years. Thank you for making it comfortable!
Jun 29, 2022
Although I have a painful issue, this practice made me wait 4 weeks to see a doctor… because I’m a new patient. I did tell them I was having pain. I finally saw a nurse practitioner. This practice sent my medication to the wrong pharmacy. The telephone message I received discussed my urinalysis but did not mention the result of the swab for bacteria.
Jun 29, 2022
Dr Wilkey is absolutely amazing. She sincerely cares about the well being of her patients health & will call on a Saturday from her cell phone to personally give you results and plan your next steps instead of waiting for the next business day . She takes the time to make sure her patients are up to date and informed about their health every step of the way for the last 27yrs. Thank you Dr Wilkey! <3
Jun 29, 2022
VERY FRIENDLY, TOOK CARE OF YOU RIGHT AWAY, CARED ABOUT YOUR NEEDS
Jun 29, 2022
Not happy! I was scheduled for an appt 6/29 @ 2pm Thunderbird location. However, when I got there no Appointment was found on the schedule. I was also scheduled for a mammogram at Simon med however I didnt need this appointment until October. Waste of my time!
Jun 29, 2022
Dr Zhang and her MA are so kind, quick, and efficient.
Jun 29, 2022
The online was user friendly, easy to follow and clean.
Jun 29, 2022
After this last office visit I probably won’t be recommending Desert West to family and friends. You expect your doctor/NP to read the chart notes before entering the room and to treat patients as individuals. Unfortunately, this appears to be asking too much. This year’s wellness exam left me with many unanswered questions and lack of confidence in a practice I’ve grown to trust.
Jun 28, 2022
Didn’t resolve an issue that is concerning to my health with in the first visit that I paid 80$ for.
Jun 27, 2022
Everyone was professional and courteous!
Jun 27, 2022
Nice and welcoming reception Dr Boots very nice and reassuring personality
Jun 26, 2022
All of the employees were so nice. The nurse and front desk ladies were very professional and the doctor was great. Going to the gynecologist is never fun but she made it as comfortable as possible.
Jun 25, 2022
My Doctor was very present and attentive to what I had to share. She did not hide behind a computer but we talked face to face. I was very grateful for that personal approach.
Jun 25, 2022
I ve been with Desert West for years and have always had excellent care. Will stay with this office with complete confidence in their ability to take care of any and all female issues. Thank you for being there for me.
Jun 24, 2022
Incredibly swift response to my needs. Though the doctors were all booked, I was able to get an appointment right away with a wonderful PA, Nikola Maurer, who was attentive, understanding, and helped me immediately. I cannot say enough good things about this experience
Jun 24, 2022
Never answered my question. Explained the causes of taking the meds but not the positive. Hands were very cold during my exam worst visit that I have ever had
Jun 23, 2022
Dr. Dowland is awesome. The staff is, too. You feel relaxed and very comfortable.
Jun 23, 2022
Very nice and great employees
Jun 22, 2022
Nikki was very nice, and informative I will make sure I get her again for any future appts.
Jun 22, 2022
Andi always takes great care of me and takes the time to answer any questions or concerns. Makes me feel like a person instead of just a patient.
Jun 22, 2022
Thank you for help and connecting me with a very nice and knowledgeable Dr. Medina. The office staff and nurses were great.. I was very encouraged by your checking in system as I didn’t have problems using it.
Jun 22, 2022
Dr. Wilkey is the BEST but it has been over 2 weeks and I still do not have my results for a pap and a steril urine and I feel like I have a UTI
Jun 21, 2022
Love the doctors and their staff.
Jun 19, 2022
Incredibly welcoming environment! Staff and doctors were so down to earth and kind! Refreshing in this day and age!
Jun 19, 2022
Staff made me feel comfortable on my first visit.
Jun 19, 2022
At this time highly unlikely. It may seem frivolous, but get with the program. Banner is RIDICULOUS & so is DWOBGYN that they still are requiring mask. It’s been 2.5 yrs. Let’s move on.
Jun 19, 2022
I was referred by my GP to Dr. Koon to begin looking at getting pregnant in the next year. Staff, other patients, the waiting room, the facility…everything was absolutely top notch, until I got into the exam room. “You know I’m not a fertility doctor, right?” Was the first thing he said to me as he came into the room. Nope, didn’t know that. I just know that my doctor referred me here to talk to a doctor about fertility. Koon then outlined a few tests and steps we could take before he referred me to an *actual* fertility doc. The entire time, he talked down to me, condescended me, and interrupted me anytime I’d try to answer a question. I told him I had just had a full panel blood test with my GP and maybe those results would be helpful if I could get them to him. He interrupted me to say “well what does ‘a full panel blood test’ even mean? That doesn’t help me. I have no way of accessing your records.” He told me he would order some blood testing and said he’d be right back. The nurse then came back in and handed me a lab order. “Ok, you’re done. You can leave.” She said, then left me in the exam room. I stood and proceeded to shakily find my way through the maze of hallways back to the waiting room. We’ve been trying to get pregnant for a couple years now and finally deciding to see a doctor about it is a very private, vulnerable experience. Speaking to a complete stranger about your desire and disappointments trying to become a parent is terrifying; plain and simple. To be addressed like that when I was in such a scared, vulnerable position was about all I could handle that day. I barely made it past the waiting room before breaking down. Shame on you, Koon. Maybe something about me annoyed you, maybe you were having a bad day, maybe there was a miscommunication with scheduling your valuable time. No woman deserves to feel embarrassed and talked down to when she finally decides to ask for help becoming a mother.
Jun 19, 2022
Love Dr. Wilkey, she's a wonderful doctor.
Jun 18, 2022
Dr. Boots answer all of my questions. She was professional and treated us with respect.
Jun 18, 2022
Great experience all around.
Jun 16, 2022
Dr. Lee Koon does a great job at making a person feel comfortable thank you
Jun 16, 2022
Very informative and respectful.
Jun 16, 2022
Love the new office the workers are very respectful and patient especially my doctor ,dr koon and his medical assistant joanne there the best and really caring
Jun 16, 2022
This is my favorite place to take care of my babies while I’m carrying them Dr. D is excellent every time. My previous and now this one! Definitely recommend if you want to feel happy and welcome and listened to! This is the place!
Jun 16, 2022
Always a pleasure to visit your Anthem office.
Jun 16, 2022
Great service and amazing staff!!
Jun 15, 2022
Dr. Zhang is an amazing doctor! Very easy to talk to.
Jun 15, 2022
I had a wonderful experience with Dr. Winter Dowland. She was pleasant and professional. She took the time to explain things. I especially loved, how welcoming she was. It was more like visiting an old friend. She was easy to talk to and took the time to listen to my concerns. My only concern was finding the office. I arrived at the correct address but there were no posted signs outside the building indicating I was in the right place. So I drove around the parking lot looking for any signs for Desert West OBGYN, but there weren't any. It wasn't until I walked inside the building that I realized I was in the right place.
Jun 15, 2022
I would like to give zero stars. The first impression of this office was absolutely terrible. The care from the OBGYN i saw was BARE MINIMUM. I’m a first time mom that recently went through a miscarriage. There was zero empathy. I was treated like it was a burden I was there. To start off the bad appointment they asked me to pee in a cup in the bathroom & when I went to put it in the cubby there were 6 other cups of pee from other people in there. I didn’t even have space to put mine. The OB I saw didn’t ask me any questions and didn’t ask if I had any before she left the room. She rushed the appointment and didn’t try to get to know my situation at all. When I left I saw her taking on her cell phone in the hall. The ultrasound machines are extremely outdated. Save yourself the trouble!
Jun 15, 2022
I’m been seeing doctors at Desert West for years. Everyone is knowledgeable and takes time to listen to concerns. Whether it is yearly visits or surgeries, I feel confident my care is in the best hands here.
Jun 13, 2022
I really liked this new facility. Everyone was professional & kind. Dr. Nina Wilkey was easy to talk to & understanding my needs with natural hormonal therapy. Thank you
Jun 12, 2022
Highly recommend! First visit, they were extremely kind and very informative! My last doctors office just got you in and tried to get you out without actually listening to the concerns of the patient.
Jun 12, 2022
Dr. Tilden was such a knowledgeable and personable health care provider. She took the time to listen to my concerns and have a conversation with me on my birth control options. Desert West was great! I’d absolutely recommend them.
Jun 12, 2022
I have nothing negative to say about the service I received but, trying to talk with someone at the office is near impossible. My mammogram order has the wrong code and I have tried to call and get it corrected with no luck yet.
Jun 12, 2022
The staff and physician were personable and also professional. Dr.Ketha explained my upcoming procedure and answered all my questions .
Jun 12, 2022
My doctor was wonderful and so was all the staff.
Jun 11, 2022
Courteous, knowledgeable staff. Well run Practice.
Jun 11, 2022
The doctor and assistant made me feel comfortable with their happy personalities Other options for treatment were offered at my request
Jun 11, 2022
very professional and on time
Jun 11, 2022
I give it 5 stars! The staff of very friendly and professional. NP Andrea Corrick has great bedside etiquette. Her assistant Sussie is very friendly and professional. I would recommend this facility to any friend and / or family member! I love how they offer early appointments, and you’re seen promptly.
Jun 11, 2022
Everything was fine about the visit. I liked both the girl who welcomed me and gently measured my B/P and Cynthia Holsen.
Jun 11, 2022
Super easy visit! Went in to get my IUD taken out and put on a different BC because of issues I was having! I was in and out in no time! They are all super kind and caring for their patients!
Jun 10, 2022
Everyone there was kind and really patient. I found the nurses and doctors to be very helpful and informative.
Jun 10, 2022
The doctor and her assistant and the staff were very friendly. They made me comfortable. I never felt like I was being rushed in and out. Wish I found you office years ago. I will certainly recommend this office to friends and family.
Jun 10, 2022
Dr. Boots is great! She is kind and really listens to you. She made me feel heard and acknowledged the issues I was having and came up with a plan of action to correct them. I’m so glad that I have found her as my doctor.
Jun 9, 2022
Very efficient office staff. Very minimal wait time. New office facility is very nice.
Jun 8, 2022
Super nice and friendly staff. Dr. Ketha was amazing. Very personable and professional. Thank you!
Jun 8, 2022
Good doctor, bad wait times
Jun 8, 2022
Dr Wilkey and the staff are always very nice. Dr Wilkey takes the time for any questions/concerns I may have.
Jun 6, 2022
The staff are great at all levels. Got all my concerns answered and they were taken seriously.
Jun 5, 2022
Dr Kelly Goad is very personal and attentive. I was in and out in less than 30 min
Jun 5, 2022
I would recommend going to see the doctor I saw to anyone she was amazing at explaining everything to me.
Jun 5, 2022
Prompt professional and friendly.
Jun 5, 2022
Dr Dowland is awesome down to earth doctor!
Jun 4, 2022
Love Dr Goad. She is awesome
Jun 4, 2022
Desert West OB/GYN is my trusted doctor group to go to as a patient. The doctors here are very knowledgeable, Personable and always make sure they have time me. Each visit we chat about life, my medical status and what needs to be done. It is important to me to have a doctor that actually listens to me and cares. Truly a great group of doctors I trust!
Jun 4, 2022
Dr Dowland took time to listen to my questions and was very informative. I felt very comfortable and listened to. I will recommend her to my friends and family.
Jun 4, 2022
Everyone is so pleasant and professional. Have been a patient for years. Highly recommend.
Jun 3, 2022
Dr. Dowland was so informative and really took the time to listen to me and answer all questions. Highly recommended.
Jun 3, 2022
All the staff was really very friendly and my doctor, that I have for the last 9 years Dr. Andrea Corrik is the best! She is always very nice I am grateful to have her as my doctor.
Jun 3, 2022
Dr. Dowland is the best. I am very lucky to have her as my OB. I have been to multiple locations and every time it is a wonderful experience.
Jun 3, 2022
The staffs have an excellent customer service and very professional. They are welcoming and make you comfortable no matter what you’re going through that day.
Jun 3, 2022
From the front desk checking in, to the nursing assistant taking my vitals to the RN performing my exam, nothing but respect, positivity. All the staff spoke with calming, nurturing and caring words. No waiting for long periods. Very thorough and professional
Jun 2, 2022
This was my first visit, and I waited about 4 months for this appointment. My goal was to find a long-term gynecologist to build a relationship with after my last one retired. I liked the new doctor, but at the end of the visit when I questioned her about a possible future procedure, she announced she’s leaving the practice after 16 years. I’m not sure she was going to mention it at all. So here I am back at square one. The office should have notified me (and other first time patients) that the doctor is leaving so I could have had the option of scheduling with someone else. I am not happy about that at all.
Jun 2, 2022
Everyone was very professional. Made me feel comfortable.. Thank you so much.
Jun 2, 2022
Staff was very helpful and my appointment was on time.
Jun 1, 2022
This office is always fantastic. I waited less then 5 minutes to go back & was seen in less than 5 minutes once changed. I was treated very kindly, listened to had, everything that was happening explained and asked about how I was feeling in a very sincere understanding way. It made a not fun appointment very peaceful, easy & stress free.
May 31, 2022
Dr. Tom, her medical assistant, and front office staff were all wonderful!
May 30, 2022
No wait time. Not nearly as uncomfortable as previous paps.
May 30, 2022
Dr Wilkey is very kind and cares about her patients. She listens to the patient, and always strives to identify what may be causing the symptoms. She is not a “wait and see” Doc, she is a “let’s get to the bottom of this” Doc. 100% recommend Dr Wilkey.
May 30, 2022
Staff is friendly. It was my first visit, both the medical assistant and the doctor made me feel comfortable
May 29, 2022
Very friendly staff that made me feel confident at all times and with all decisions I made. They listened to all my needs! Definitely would recommend!
May 28, 2022
Dr. Tom is Amazing! She is so knowledgeable, kind and friendly!
May 28, 2022
Very accommodating staff, friendly and knowledgeable doctor
May 28, 2022
Front Desk were welcoming and pleasant. On my first visit the staff were helpful in showing me which forms to complete and explaining best place to sit based on which door I would be called from. Lobby is clean and with lots of natural light. Lots of seating for patients. Music in background was at an appropriate level and choice of music was modern and diverse, so as not to offend any age group. The facility is larger than I expected, so it looses some of the small office 1:1 intimate atmosphere. The exam rooms were clean and modern, well lit. There was no reading material (magazines, educational material ) in the exam room to occupy your time while you wait, but this could be due to COVID restrictions. Staff work stations appeared to be uncluttered, organized and clean. I have waited past my appointment time, approximately 20 min each time to be seen. Once in the exam room, I did not have to wait long to see the physician. It is very convienient to have the lab in the building, to avoid travel to another facility.
May 28, 2022
Thank you for taking me even though traffic caused me to be very late . Staff was super understanding .
May 28, 2022
Dr. Dowland was professional and friendly. She listened to my symptoms and explained each procedure and test along what steps she would later take once my test results came back. I was very pleased with Dr. Dowland and also with the office staff.
May 28, 2022
Great experience, very fast. And my doctor was very helpful answering all my questions
May 27, 2022
I would recommend Desert West OB/GYN to any in need of their service. The office was clean, all of the employees were friendly and helpful, and the best part... mininal wait time in the office before my appointment. I was seen on time, yet I did not feel that my appointment was rushed.
May 27, 2022
Dr. Kelly Goad and her team are amazing! With an appointment that can be awkward and uncomfortable, Dr. Kelly made it easy to relax and almost forget about the weirdness.
May 26, 2022
Dr. Boots always listens to my concerns and answers my questions. I appreciate the time and care that she gives to me.
May 26, 2022
Andrea is amazing. Makes you feel comfortable and is pleasant to talk to.
May 26, 2022
Great staff, very friendly and welcoming. This was my first time going to an OB/GYN and they made me feel welcomed and heard.
May 26, 2022
This was the first time I met with Hannah Smith. She took the time to listen to me and didn't just rush through the visit.
May 25, 2022
clean, efficient office ...pleasant stafff
May 25, 2022
I have been going here for over 25 years and the service Has gone downhill since you have gotten bigger the front desk girls are horrible the service and the attitude up there is abysmal. No one ever called with test results felt like a number to the doctor
May 25, 2022
Always wonderful to see Dr Tom. Truly the best ever.
May 25, 2022
Front office was great. Andrea Corrick is awesome, caring and professional. Would highly recommend.
May 25, 2022
I Love The Staff and Doctors...Very Friendly and my Doctor is Amazing....
May 24, 2022
The staff was kind and knowledgeable. Dr. Wilkey and her MA were great. Highly recommended.
May 22, 2022
I was very impressed and I was treated excellent
May 21, 2022
I have gone here for years, you don’t get to see the doc unless you book out months in advance but you can always get in with a nurse practitioner
May 21, 2022
Very friendly and professional staff. Appointment was on time. All questions answered. Received phone message within a few days with test results.
May 21, 2022
I love my N. P. Cynthia she is very friendly.
May 21, 2022
I have been going to Dr Wilkey for 25 years. She is always very professional, thorough, caring and has a great bedside manner.
May 20, 2022
Prompt, efficient, knowledgeable. Dr made very helpful suggestions. Staff courteous and helpful.
May 20, 2022
Everyone was friendly, efficient and professional. Answered all questions and concerns.
May 19, 2022
The appointment was on time but felt rushed. Only saw the Gyno for maybe 5 min. In the room then was out for the assistant to come in and take my blood pressure. My last gyno sat and gave me options as I am struggling to get pregnant and prescribed Clomid and this time I was just handed a paper with infertility specialists.
May 19, 2022
beautiful office and very friendly staff!
May 19, 2022
I have been going to Desert West for 20 year…I absolutely love Dr. DeSalvo, he’s seen me through some tough stuff and saved my son with a high risk pregnancy! Love him & can’t thank him enough!!!!
May 19, 2022
I would not recommend this facility at this location. The NP who assisted me was very rude insisting on the policy clinic not to address or discuss symptoms when coming for an annual well woman visit even when being asked if having other issues.
May 18, 2022
Nice location, friendly staff
May 18, 2022
The entire staff was friendly and helpful. I loved that I could get blood work done right at the office.
May 17, 2022
I have been in for a full exam 4/15, ultrasound and vaginal ultrasound 4/23 and to date have not heard back with any results. There is nothing in my patient portal. Can someone please call me. 602-708-1845 Muriel Aranzaens
May 17, 2022
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I visited a different location and was happy I did. I like the current office at Deer Valley, but due to a schedule conflict I traveled to the location at Carefree Hwy and I 17. The Dr. was personable and knowledgeable and I have a follow up appt. with her.
May 16, 2022
As always,the staff is wonderful. My visit was on time and informative.
May 15, 2022
Dr Wilkie is the best doctor that I have ever has and her assistant Patty is pretty amazing as well.
May 14, 2022
very professional and friendly
May 14, 2022
She talk to fast and I had lots of questions to ask and it seems she rush me and get non to the next patient. I do not like this at all.
May 14, 2022
Everyone was really nice and really friendly. I was really frazzled because I had just dropped my cat off at the emergency vet before arriving but everyone was so polite and calm. I very much like Andrea, “Andi”! She’s hilarious and I felt like I clicked with her really well. Most doctors make me super nervous but she made me feel really comfortable and the process seem less. While I think I may have had a false pregnancy test I still wanted to come in and make sure since my husband and I are actively trying. They requested a blood test to be done to see what’s all going on. I really appreciated the time they took with me. I didn’t feel rushed. The doctor apologized for running behind but thats honestly the quickest I’ve been been in and out of a doctors office. So I didn’t even think they were behind at all. I definitely want to come back to this place. I live in south Phoenix and it was definitely worth the 45 minute drive.
May 13, 2022
Very professional and very friendly.
May 13, 2022
Everyone is awesome. Thank you all for what you do
May 13, 2022
The doctors at Desert West OB/GYN take time to understand my concerns and offer solutions. The staff is friendly and inviting.
May 13, 2022
Cindy was amazing she made me feel so comfortable throughout my well woman. Very much appreciated!
May 12, 2022
After having a horrible experience at my last annual appointment I decided to change OB/GYN with referral. Great experience, I felt like they cared and listened to my concerns.
May 12, 2022
My regular person insisted I go to a specialist because I had an irregular pap. I booked the appointment with a referral. When I got there it was only a consultation, which means I will talk to you like a child even though you are currently having issues. If you want us to address them pay again, book another appointment. The consultation could have been done over the phone. Instead I wasted an hour and half to be told to come back.
May 12, 2022
Super fast service. In and out within 15 minutes for a well Women’s visit
May 11, 2022
I have been seeing Dr. Desolvo since age 15 with my first pregnancy. He is wonderful and always professional and kind. He delivered both of my daughters and continues to educate me on the best way to take care of my body and make good decisions about my health. I am almost 40 now and he is great at helping me plan for the future:)
May 11, 2022
I will give Annie a 10, I love her. BUT the check-in process using the terminals a 0. I would recommend her all day long.
May 11, 2022
Super fast service and super nice!
May 11, 2022
The staff were so welcoming and treated me like family.
May 9, 2022
Prior to getting pregnant, I was having some gynecological issues. I was not getting the care, service, or answers I wanted from the previous gynecologists I saw, so I went to Desert West for a third opinion. Dr. Tilden listened to my problems and my concerns and offered solutions that I felt comfortable with. Once I was pregnant, I truly felt cared for and supported by my doctor. Dr. Shaw delivered my baby and during the whole labor and delivery, she was cool, calm, and collected. It was a calmness that the whole room felt, including myself, which made the delivery (as difficult as it was) less stressful. Honestly, I can’t speak highly enough of both Dr. Tilden and Dr. Shaw. The whole experience from pre-pregnancy to postpartum has been an absolute dream and as a woman/mother, I have felt supported and cared for the entire time.
May 9, 2022
I am a self pay patient. I called in to schedule my yearly appointment and to renew a medication that I have been on for some time. When I arrived I was told it would cost me over $500. Apparently somehow I was scheduled for an ultrasound. This price was fixed to approximately $180. The very next day I started getting texts and emails from you telling me my yearly appointment was due. When I called in and said I was just there, I was told I was there for a prescription renewal not an exam and that I needed to schedule a second appointment which would cost me another $180. When I asked why I wasn't scheduled for both in my 1st appointment, I was told that you schedule separate appointments for insurance purposes. Like I said at the beginning, I am SELF Pay. I could have been scheduled for one appointment costing me approximately $140. I really like my doctor but to tell you the truth I am a bit frustrated.
May 9, 2022
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Front staff not super friendly but I do love my nurse practitioner
May 8, 2022
Everyone was super professional! Doctor eased my anxieties, talked me through what she was doing! Always a good medical experience!
May 8, 2022
All the staff were absolutely amazing. Thank you girls for all your help!
May 7, 2022
Doctor was very nice took time and listened, and was helpful thank you
May 6, 2022
Desert West OB/GYN was a great experience as a new patient. From my first encounter to setting the appointment, finding the forms on the website and going to the appointment. Upon arrival the front desk staff was prompt, friendly and efficient. Dr. Corrick was professional and friendly. This whole experience was great!
May 6, 2022
After waiting about six weeks for an appt, the doctor rushed I. Asked me one question, cut me off as I was explaining told me I needed labs and sent me on my way…..more care wouldn’t be appreciated for whomever decides to go to this doctor in the future.
May 6, 2022
Dr. Winter was very caring & made my first appt. at the Sonoran location very easy & comfortable.
May 6, 2022
Very friendly staff and clean facility. Never have any issues. Would definitely recommend this office to anyone.
May 5, 2022
I love this practice. The office staff are kind, courteous, and help answer any questions I have. The nurses and medical assistants are also wonderful. My doctor is Dr. De Salvo. He has extensive experience and it shows in the interactions we have had. He answers all my questions and makes sure I’m comfortable, have all the information I need, and asks if there’s anything he can do for me.
May 4, 2022
I was seen at your T-bird and 67th office. I have not been there before. I did have concerns that your new computer sign-in system is in the wide open lobby area -and the screen -especially when one goes to sign their name is viewable to anyone looking. Doesn’t seem to be HIPPA compliant.
May 4, 2022
The nicest staff, I really enjoy my appointments!
May 4, 2022
The office staff are very friendly, helpful, and efficient. The provider, Jean was awesome. She made me feel comfortable and relaxed. She did my pap like the pro she is... no pain us my wait time was 15min. Love this office.
May 4, 2022
My visit was for a biopsy because an ultra sound showed that I had a thickening of the endometrium. I took the prescribed prescription misoprostol which side effect is cramping. When there for the biopsy, the nurse practitioner said that the endometrium was too hard and would be too uncomfortable for me, that the doctor would need to do it. The nurse said she would call me that day with an appt with the doctor. I was there for the biopsy March 21st. I didn’t hear back from the nurse, so March 21st I call the office and left a message to make an appt. March 28th the office call to make the appt. My appt is in June. I still have cramping in the uterus. June seems like a long time to wait for a consult with the doctor.
May 3, 2022
Dr. Wilkey is always warm and very kind. I've known her for a very long time and hold her in the very highest regard. She is a remarkable doctor who deserves the utmost respect always.
May 3, 2022
I was able to get in same day for my concerns and every team member was friendly and efficient. This was my first appointment here and they were extremely helpful even though I live out of state. I felt heard and cared about.
May 1, 2022
Dr. Wilkie was very nice and attentive to everything that I said. She took the time to get to know me and address all issues that I had.
May 1, 2022
Andrea Corrick WHNP is amazing, I have been coming to her for many years now. She is very kind and caring, always professional. Such an asset to your staff!
Apr 30, 2022
Negative experience the first time we walked through the door. Front desk person - Whitney was extremely rude and dismissive. My daughter and I looked at each other incredulously, not quite believing what we were experiencing considering it's our first time ever at this office. My daughter was a new patient.
Apr 29, 2022
DR ZHANG IS THE BEST, I AM LUCKY TO HAVE FOUND HER ALL THOSE YEARS AGO!
Apr 28, 2022
Dr. Tom is always warm and personable at appointments. She appears to care about her patients. She shares a little bit of herself and asks about life outside of the appointment. She is communicative and is able to articulate what is going on in appointments and able to answer all questions.
Apr 28, 2022
Staff very courteous and I love my doctor. Get rid of the face masks!
Apr 27, 2022
Dr. Ketha was very thorough and very pleasant.
Apr 27, 2022
The staff, including the doctor was very polite. However, there are some pretty strong views being stated. The doctor repeatedly said that I should be careful not to get covid and continue wearing a mask everywhere. It is one thing to require it in your office. It is another to tell me to wear it everywhere I go. I steer clear of those with a political agenda.
Apr 26, 2022
Excellent patient processing, office staff very helpful and efficient.
Apr 26, 2022
Pleasant desk staff, efficient & quick visit.
Apr 25, 2022
Dr. Boots is the best doctor anybody can ask for. She’s professional, courteous, caring, explains everything, addresses your concerns…there’s not enough words to express how good she is. I’ve been going to this practice since the mid 90s and all I can say is that I’m grateful that I found Dr. Boots. She’s truly the greatest.
Apr 25, 2022
Very kind and professional
Apr 25, 2022
For the first time the doctor listened to me and my goals for my body not just put me on birth control or judged my weight. Everyone was super nice and made me feel comfortable on my first visit.
Apr 24, 2022
very nice and clean office and everyone there is so sweet and caring :)
Apr 24, 2022
It was a pleasure to meet Hannah, she is very nice, good bedside manners and very responsive to my needs and questions.
Apr 24, 2022
Dr. Koon was a very pleasant, respectful, knowledgeable person who truly cares about his patient's welfare. The clinic was clean and pleasant. The personnel were friendly, efficient and personable. I had a great experience there!
Apr 23, 2022
Dr. Dowlin is top notch! The staff at the Anthem office is helpful and professional! Amazing care!
Apr 22, 2022
Professional staff. Dr Koon is the best. Ease in making an appointment. Great follow-up and reminders of appointment date. Promptly seen at appointed time. Easy check-in for existing patients upon arrival.
Apr 22, 2022
My expectations for any practice as a new patient is to over my health history and address any concerns. My time during this appointment was spent on filling out questionnaires that i feel should have been done prior to the appointment. I was not happy with the "in and out " service. Not a good way to start a doctor-patient relationship. Will not return.
Apr 22, 2022
The staff needs to work on smiling more, it was my first time there and I was just given papers to leave no one showed me the way out, medical assistant just walked out. We were confused on where to go. The doc her self was amazing.
Apr 22, 2022
This was my first experience. The doctor was nice but ultimately alot of my questions went unanswered. The doctor even stated “her voice was going out” do to speaking with so many patients. I felt rushed and felt like i was just a number. I’ve experienced this with alot of doctors since moving to Arizona but it’s disappointing that I didn’t get a good experience. It was literally in and out which not okay to me . I like doctors that take the time to actually make sure their patients are taking care of and those who like to build a relationship with their patients. Also , even thought the doctor stated, she wasn’t trying to force birth control on me…. She did continue to bring it up asking me to look into it in which i stated I wasn’t interested in birth control at all. I have harsh periods and ik birth control isn’t the only option. I really didn’t have a good experience and i wish they would take to time to actually make their new patients feel heard and not rushed like a business meeting.
Apr 22, 2022
Convenient location, great doctors and easy to get appointments
Apr 21, 2022
Great staff and the office was very clean and inviting
Apr 21, 2022
I felt so supported by all staff going into my appointment. The provider that helped me was absolutely amazing and very personable, I will be coming back to this location.
Apr 21, 2022
I love this office. Andrea Corrick is always so kind and makes you feel so comfortable.
Apr 20, 2022
Dr Corrick is a caring and compassionate doctor. I would highly recommend her and her staff,
Apr 19, 2022
Very professional and efficient
Apr 18, 2022
Everyone was very friendly and helpful.
Apr 18, 2022
Always happy with staff and Dr. Boots is very kind. Love the new facility!
Apr 18, 2022
The office is really nice and clean. The front office staff Marissa was so patient and nice. I’m so glad I found this clinic.
Apr 18, 2022
Staff was friendly. Provider was very friendly and put you at ease.
Apr 17, 2022
Really enjoy seeing Dr. Jaacks. She is always knowledgeable and listens.
Apr 16, 2022
Desert West is a wonderful office. I was pleasantly surprised by how nice all of the staff is and I really liked Hannah Smith. She answered all of my questions and made my visit a very pleasant experience.
Apr 16, 2022
I love Desert West everyone is so friendly and kind. It is always spotless. They never leave you sitting in the waiting room, you barely sit down and then they call you into the back. The Dr always comes in the room quickly and actually listens to what you have to say! Just love them all!
Apr 16, 2022
Everyone was very friendly and welcoming.
Apr 16, 2022
Clean please and nice ppl
Apr 16, 2022
Appt to schedule an ultrasound does not call back after leaving multiple msgs
Apr 15, 2022
Front office was very professionally run. Wait time was minimal. Dr. Judy Tom was terrific. Very attentive, knowledgeable, and listened to my concerns. I will definitely be seeing Dr. Tom for all my gynecology issues!
Apr 15, 2022
Dr Tilden is amazing. So pleasant, polite and welcoming. Makes you feel like you're seeing a friend and acts concerned and like she really cares
Apr 15, 2022
Love, love, love the anthem office! All the staff is great, I’ve never had one bad experience in the 5 years I’ve been seeing them. 10/10 would recommend! But also don’t want to because I don’t want to wait forever for my appointments, lol.
Apr 15, 2022
Easy to make appointment in a timely manner.
Apr 15, 2022
I highly recommend Desert West OB/GYN. It was easy to make an appointment. The staff was very kind and supportive throughout the check-in, exam and follow up.
Apr 15, 2022
Being a nee patient I thought I would be there forever. But they got me in , answered all questions, did exam and were all super nice! Definitely glad ai made the switch!
Apr 15, 2022
Andrea, is absolutely amazing! I only see her once a year and it never fails whatever we discussed a year before at my appointment. She listens to me and always takes her time to make sure that all of my questions and concerns are addressed. Thank you Andrea, you are the best!!!! :)
Apr 14, 2022
Provider very personable and very informative. I am pleased to have met the provider whom, was referred to me.
Apr 14, 2022
they always accommodate when I have a problem. They run on time and staff and doctors are great. thanks.
Apr 13, 2022
I adore Dr. Tom! The whole new facility and staff are all very pleasant and nice to deal with and I’d highly recommend to anyone looking!
Apr 13, 2022
Everyone is friendly it’s clean & I love Dr Goad !
Apr 13, 2022
Nice atmosphere and friendly/professional staff
Apr 13, 2022
Every single person that I had contact with was awesome
Apr 13, 2022
everyone is super nice from the front office to the back office - recommend to everyone!
Apr 13, 2022
I was a bit nervous for my first time being at a place like this but the lovely lady who I was seen by reassured me that everything was going to be alright my nervousness went away after being reassured.
Apr 10, 2022
Very kind and friendly. Knowledgeable with my concerns.
Apr 10, 2022
Lisa was an amazing Doctor, she took her time to listen to our concerns and gave us great recommendations!
Apr 10, 2022
Everyone is so nice! Always on time!
Apr 10, 2022
I was referred to Dr Wiley from a friend. I am so happy to be in the hands of a caring and knowledgeable Doctor. She and all the staff were helpful and welcoming. They even tracked me down about leaving my sunglasses!
Apr 10, 2022
Super friendly staff and Dr. Boots is amazing! I would recommend them to anyone who has any fear about a gynecology visit.
Apr 10, 2022
First time seeing Lisa O'Neil and she was awesome! I always get a little nervous going into an appt, but she made me feel totally comfortable and provided me with some extra information. Would highly recommend Lisa O'Neil.
Apr 10, 2022
Dr. Wilkey is my favorite doctor!
Apr 9, 2022
Super easy to make an appt and everyone is very nice and helpful
Apr 9, 2022
Clean office, I was seen immediately, the staff was kind and patient and Dr. Lisa Jaaks was AMAZING! She was knowledgeable, confident, asked questions thorough my appointment, offered various options and ideas and I felt truly heard and cared for. It was the best experience I have had with a physician in decades.
Apr 9, 2022
The new main office is gorgeous and definitely makes you feel welcome. The check-in process was very easy; hands down the quickest "patient form update" process as well. I've been a patient at Desert West for years, but haven't been in about 2-2.5 years, so naturally, I had to do a decent amount of patient paperwork updates. The kiosk made this a fairly quick and easy process. I didn't have to wait in the waiting room but maybe 10 minutes maximum. I saw Hannah Smith, the Nurse Practitioner. She was beyond amazing. She talked to me, took her time to explain the process of which I was doing, answered all my questions thoroughly, and definitely made me feel like a person versus just another patient. I would HIGHLY recommend Hannah Smith and would definitely request to be seen by her again. I was very nervous going into my appointment. Her knowing that, she did everything in her power to put my nerves at ease, and it definitely worked. Amazing experience with her! I wish she wasn't a FNP-C so I could request her to be my full-time physician.
Apr 9, 2022
My pap smear container the nurse puts contents in had the wrong label. Labeled for another women. No one noticed but me so I brought it to their attention. More care needs to occur in patient room lab specimens prep. Getting results meant for someone else is not ok. And enough with requiring masks already!
Apr 9, 2022
The staff at your Anthem facility were the most friendly, polite and efficient I have seen in a long time. It was refreshing.
Apr 9, 2022
I was extremely worried going in because of my prior history and the entire staff was friendly, informative and patient! I drive 15 miles out of my way to go to desert west because I will never go anywhere else !
Apr 8, 2022
Dr Desolvo is amazing and helpful. Front desk always the awesome face of a welcoming hello. Nurses always very supportive, and super friendly ultrasound tech. Its great, appointments on time, would recommend Desert West to anyone that looks for top grade A services. Thank you Desert West, your the best.
Apr 7, 2022
Everyone is kind, listens, and understanding.
Apr 7, 2022
Everyone I’ve met here is always so loving and makes me feel so comfortable. I honestly can’t recommend these guys enough. (And I do)
Apr 7, 2022
My doctor listens to my concerns, takes them seriously, and is willing to help solve my issues. She is up to date on the latest research and knows what she is doing.
Apr 7, 2022
Dr. Tilden is so kind and thorough. She is supportive and kind and very knowledgeable and takes time to answer all of my questions. The office is clean and wait times are minimal.
Apr 7, 2022
Staff is always helpful and friendly
Apr 7, 2022
Dr. Tom is my all time favorite ob/gyn. Believe it or not, I look forward to my appointments with her. When have you ever said that about a doctor???
Apr 7, 2022
Friendly and professional
Apr 7, 2022
Great Staff and appointments are convenient
Apr 6, 2022
I have had 3 different doctors at this practise. not used to so much change.
Apr 6, 2022
The dr I saw was wonderful! Made me feel extremely comfortable in a discomfort situation. I will definitely see her again. Didn’t feel rushed. Thank you.
Apr 6, 2022
We moved here 6 years ago and in the first 2 yeats I tried finding a womans doctor and had horrible experiences. My friend recommended Desert West and I couldn't be happier.
Apr 6, 2022
I saw Hannah Smith and she was amazing!!!! She listened to all my concerns and was quick to help me. The staff was also amazing and I am so happy I found them.
Apr 6, 2022
The PA who treated me during the visit was pleasant, kind, and answered all of my questions. The visit was on time. No complaints here.
Apr 6, 2022
I am from Congress and most of my friends. So it’s easy to go to Surprise.
Apr 6, 2022
The office staff is very friendly and accommodating. I didn’t have a mask when I went to my appointment and was given one. Dr Desalvo and his MA are just wonderful. Very thorough and asked a lot of questions.
Apr 6, 2022
Very friendly staff and dr Jones was great
Apr 6, 2022
I loved my first experience here!! The staff are super friendly and Dr. Boots helped me feel so comfortable and confident for my first pregnancy!
Apr 6, 2022
Love NP Holsen and Yuri! They are awesome!
Apr 6, 2022
Dr. Dowland takes the time to listen to my concerns and is great at explaining everything to me.
Apr 6, 2022
Dr. Amy boots is very nice, caring and understanding.
Apr 6, 2022
Check in was easy and I didn’t have to wait too long to be called to the back.
Apr 6, 2022
I recommend going to this practice.
Apr 6, 2022
I truly appreciated my physicians delicate care and answering questions. Quick services friendly staff I’m happy I found a great gynecologist!
Apr 6, 2022
Dr. Dowland is amazing. She made me feel comfortable, cared for, and heard in just our first appointment and meeting.
Apr 6, 2022
I was in and out of my appointment within 30 minutes. This was my initial visit with this provider and I am happy to say I will be keeping them as my preferred :-)
Apr 6, 2022
Super efficient and helpful!
Apr 6, 2022
Great customer service. Dr. Dowland is such an amazing Dr. who is always very attentive at every appointment making sure every medical concern is met and is followed up as needed.
Apr 6, 2022
I just love the staff here. They ALL make you feel like a priority and the care of genuine. From the front desk staff to the medical assistants to the Physicians.
Apr 6, 2022
Dr Willey is amazing! Listens, very knowledgeable and very empathetic . Her MA is just as wonderful!
Apr 6, 2022
Always so kind and makes me feel comfortable.
Apr 6, 2022
I absolutely love going to Desert West OB/GYN. The staff is very courteous and friendly. I can always get an appointment scheduled to fit my needs and my provider always listens to me and addresses my concerns. I would highly recommend their Thunderbird office to anyone looking for quality care.
Apr 6, 2022
Didn’t wait long for my appointment. Staff was very friendly.
Apr 3, 2022
Nice facility. I arrived early to fill out paperwork but was seen promptly at my appointed time. The PAC that I saw was personable and made the process pleasant.
Mar 29, 2022
Dr. Boots was very kind and approachable. I felt very comfortable with her and normally doctors make me slightly nervous. She was easy to talk to and answered all my questions. She offered clear solutions and provided great care.
Mar 29, 2022
Thank you Dr Tilden for making me feel listened to regarding my concerns. I have work to do on my end to improve my health- but never once was a made to feel ashamed. I’m looking forward to future appts. Thanks everyone!
Mar 29, 2022
Day of office visit, was supposed to get a script...........waited 3 days for it, otherwise all else acceptable. Friendly staff.
Mar 28, 2022
Staff are very nice. I saw a different doctor this visit but she addressed all my needs and saved me the need of scheduling another appointment.
Mar 27, 2022
Dr.Tom is a compassionate and excellent doctor. Her diagnosis and treatment is on point and she cares about you as a person as well. Her staff are well informed, kind,and professional. I would highly recommend this doctor and practice.
Mar 27, 2022
Dr. Koon is clear & to the point. We discussed my options & and he gave me choices in my treatment. I liked him very much. I’m looking forward to having him as my gynecologist.
Mar 27, 2022
Excellent customer service and staff
Mar 26, 2022
My OB is Amazing ! She’s very funny and informative. She took care of me through my pregnancy and tubal. I would most definitely recommend
Mar 26, 2022
I was able to get an appointment in a timely fashion as a new patient and didn’t have to wait a long time to see the doctor. I had a good experience and will continue to come here. They were in the process of a remodel and was very apologetic for the mess.
Mar 26, 2022
The care and kindness I received was incredible. When I called because I was concerned about my symptoms the person on the phone was incredibly empathetic and made me feel like my concerns were valid. My pregnancy ended in a miscarriage and I was an emotional mess when I found out. Every single person at the arrowhead office and the Sonoran office that I encountered were so very sweet, professional and honestly the nicest people on the face of the planet. I want to say a special thank you to Lisa O’Neil NP and Dr. Tilden. Although things did not turn out the way I had hoped I felt the care I received was exceptional. I know for any future pregnancies I will return to Desert West because I know I will receive good care.
Mar 25, 2022
Love Dr. Tilden! She is amazing!
Mar 25, 2022
The office runs very efficiently. Everyone I encountered was very helpful and friendly.
Mar 25, 2022
I have been going to Desert West for 25 years. I won't go anyway else. They are professional and work hard to fix any issues I may be having at that time.
Mar 25, 2022
Very professional . The doctor was very knowledgeable and made me feel comfortable . Everyone was very nice .
Mar 25, 2022
this is professional office to serve all ages of ladies such welcomed concept
Mar 24, 2022
Comfortable atmosphere, awesome staff.
Mar 24, 2022
Dr. Tom is amazing! That is why I always see her for my yearly! She is thorough, understanding and truly cares!
Mar 24, 2022
Dr Tom took time to discuss tests I had gone through and explain how it will be handled. Also answered issues I'd had in contact with her through the portal.
Mar 24, 2022
Attentive staff friendly and helpful. I needed an order sent out right away due to insurance issues had to leave a message for my Dr’s MA message said it could take 24-48 hrs I believe. Got a message back within 20 min that it was taken care of. AMAZING!!!
Mar 24, 2022
I would highly recommend this office. So relaxed and thorough. Everyone was nice and friendly. I got in and out pretty quickly.
Mar 24, 2022
Great Dr! I have been with Dr Tildan for a little over 2 years. She has been great and she always talks you through a procedure. I definitely recommend having Dr Tildan as your doctor!
Mar 24, 2022
Staff was wonderful. Took care of me as if I’d been a patient for years instead of from out of town with as issue.
Mar 24, 2022
Dr Tom provide so much reassurance during my initial OB visit that allowed me have peace of mind, especially coming from a different OB who made me more anxious than anything which is far from ideal considering this is my first pregnancy. I appreciate the time she took to speak with me and my husband, just very thankful for her.
Mar 24, 2022
Awesome staff all around!!
Mar 24, 2022
I have been going there for years and never had a bad visit.
Mar 24, 2022
Very friendly, professional staff. They make you feel comfortable & at ease. Could not imagine going anywhere else! Thank you all for what you do! It means more than you know!
Mar 22, 2022
Pretty streamlined. Did not have enough time to even fill out form before being called back.
Mar 21, 2022
We are still waiting for you guys to put her prescription through for the generic pill Yazmin. Not very happy about this.
Mar 20, 2022
I had an issue that needed to right away and I was able to get an appointment with PA, Jamie G., whom I met for the first time. She was so kind, caring, and professional. She helped me understand my condition and treatment for it. She took time with me and didn’t act like she had one foot out the door like many healthcare professionals. I have been with Desert West for a long time and will continue to go to, and refer, them.
Mar 20, 2022
I am very happy with this office! Everyone was so nice from check-in to meeting with Lisa the PA every question, and concern was answered. This is a great office! I'm very happy. Thank you!
Mar 20, 2022
This office is a comfortable place. Employees seem happy and cooperative. My new PA was Lisa, and she was delightful.
Mar 19, 2022
Sarah Jones is pleasent, listens to her patients and makes knowledgeable suggestions. I appreciate her patience and clear communication as well.
Mar 19, 2022
Everyone was courteous, patient, kind and very helpful. They listened to my needs and were very attentive.
Mar 19, 2022
Very friendly great customer service very clean
Mar 18, 2022
It feels wonderful to be able to trust your doctor completely, no worries 😉
Mar 18, 2022
Great experience overall. My only concern was forcing patients to wear masks even if they are no exhibiting symptoms of being sick.
Mar 18, 2022
Dr. Tilden was very professional and welcoming. I am looking forward to having her as my OB doctor.
Mar 18, 2022
Dr. Hannah Tilden is an incredible doctor. So friendly, and very knowledgeable. I am so excited to have her be my doctor throughout my entire pregnancy journey and delivery, I highly recommended Dr. Tilden at Desert West OBGYN. She helped calm my fears and answered so many questions.
Mar 18, 2022
The doctor was phenomenal. I did wait over an hour for my appointment but she was worth the wait.
Mar 18, 2022
The staff was courteous and the doctor seemed very knowledgeable and respectful.
Mar 14, 2022
I’ve men coming to this office for over 28 years and I will not go anywhere else. Their front office staff is so kind and welcoming. Their back office staff is very informative and patient. Nurse practitioner Hannah Smith is one of a kind. I saw Dr Phillips for almost 26? Years and was sad when he left the practice for other adventures but I was very relieved that Hannah Smith made me feel heard and comfortable.
Mar 13, 2022
Dr. Dowland is an amazing OB/GYN, she's professional and caring, explaining every step of everything she does. She thoroughly explained what would happen in my upcoming surgery so well that I was completely put at ease.
Mar 12, 2022
The staff and Dr Jaacks are always so friendly and welcoming. They always make me feel welcome and comfortable, especially given the medical reasons I’m there for.
Mar 12, 2022
The appointment went great. I am a disappointed in the fact that even though my appointment was on a Thursday morning, when I called Friday afternoon to my pharmacy, my prescription still had not been called in. So now waiting until Monday will put me behind on my prescription.
Mar 12, 2022
Love the new office. Everything can be done at one place. So convenient and beautiful. Blood work. In office procedure clinic. Ultrasound. Hormone treatments. I really trust Dr. Desalvo. He is very straightforward and cares.
Mar 12, 2022
I was very pleased with this first visit. I thought check in went smoothly and I didn't have a long wait. I was happy with all the information provided and look forward to continuing work with this office and providers.
Mar 12, 2022
I be been coming to Desert West for many years and have never had any problems with the Drs or staff. And your new location is beautiful.
Mar 12, 2022
Dr. Lisa Jaacks and her MA Chloe have always taken exceptional care of me. As my health has changed over time, they have always been there with solutions to keep me feeling my best. I appreciate them each so much!
Mar 12, 2022
I'm leaving off 1 starting because someone was supposed to call me to schedule an ultrasound and nobody has called yet. The OBGYN was great however!
Mar 12, 2022
Friendly greeting when I checked in and was taken back quickly. Unfortunately I waited for over 40 minutes in the room without anyone checking on me or giving me an update. I finally went and opened the door to see if they had forgotten about me. A nurse apologized and said she would check on things. The doctor came in just a few minutes later. Then the appointment felt really rushed and didn’t feel like I was given the time I deserved.
Mar 12, 2022
I like because doctor winter listen to you and taking time to talk you
Mar 12, 2022
Dr Tom was wonderful - she made me feel very comfortable and answered ALL my questions. It was a nice visit
Mar 11, 2022
Nikkeya Boyd has helped me to lose almost 100 pounds in this past year and still going. Her team pointed out that my PCOS = FAT! I never knew luv u all! Thanks for Saving ME!
Mar 11, 2022
The doctor was super nice and supportive!
Mar 10, 2022
Would highly recommend this practice. I had a great experience all throughout my pregnancy.
Mar 10, 2022
Dr Boots is especially kind , compassionate and professional.
Mar 10, 2022
Dr. Mahor and her Staff are amazing as always. Thank you for many years of fantastic service.
Mar 10, 2022
Everyone was awesome very fast and efficient. The Dowland spend time explaining the issues and was very sweet.
Mar 10, 2022
Friendly and professional office.
Mar 10, 2022
I had a wonderful well women’s annual exam this past Monday with the nurse practitioner. She was so warm and professional. I wish I could give her 10 stars. Thank you
Mar 9, 2022
No one has called me back about my yearly exam and I updated my phone number. Can someone ease my worry and let me know what’s going on with my pap. Thank you
Mar 9, 2022
I always love seeing Dr Kelly Goad. She is very warm, as well as professional, and never seems in a hurry.
Mar 8, 2022
Excellent service, all the stuff were very nice and polite, people in the front desk were amazing, my provider was amazing
Mar 8, 2022
Wonderful support staff, friendly and efficient. Providers are friendly and make me feel comfortable.
Mar 7, 2022
Two small things that would make GYN exams and procedures more comfortable: larger padded stirrups and baby wipes to clean up with.
Mar 7, 2022
I really like my OBGYN. He is the reason I keep coming back.
Mar 6, 2022
Love seeing Dr. Jaaks. She answers all my questions without rushing and makes me feel very comfortable. Thank you for all you do.
Mar 6, 2022
Great staff and Great Doctors, very professional and friendly too, thank you.
Mar 6, 2022
Love this practice. Everyone I've dealt with has been really nice and responsive. Dr. Dowland is the best!
Mar 6, 2022
Dr boots is so sweet and she listens to my concerns! That’s rare in a doctor these days.
Mar 6, 2022
Based on my most recent visit...I did not appreciate AT ALL the unprofessional distasteful joking tone that I received from 2 different staff personnel within the same visit. I had a 6:30 AM visit so that I would not have to miss any work. When greeted by the nurse, she said."Well your our first victim of the day." Victim? Oh, Is that what your referring to your patients as?? What kind of rude remark is that?! When Andrea Corrick came in to see me, I said good morning how are you... her reply was ... well, your the one with the robe on. Completely unprofessional, and uncalled for! Every question I asked her from the request of a 3 - D mammogram, to the request of blood work panel, her response was unwilling to help, her remarks were argumentative. I have been a patient of Desert West for Years, and have always been treated with care. NEVER have I been so uncomfortable at an appointment. My last question, was when would I receive a call back on my pap results? Her reply was we don't call, you can look up that information thru the patient portal.
Mar 5, 2022
great customer service and beautiful office .
Mar 5, 2022
This was our first visit and we were very happy with the friendly staff and how comfortable they made us.
Mar 5, 2022
My first visit was great. From check in to the MA and the provider. I did not wait long at all and she was very welcominv.
Mar 5, 2022
Not sure if I got a pap smear. I wasn't advised to check anywhere for results. Confused.
Mar 5, 2022
Desert West OB/GYN is the best in the valley. Offices are new and clean, the support staff is efficient and kind. After 25 years of searching for medical help for my condition, Dr. Dowland diagnosed me in 5 minutes and changed my life.
Mar 5, 2022
Dr Koon was interested in my disabilities, health concerns and in helping find the answers and possible solutions to my problems. He was easy to talk to and helped me feel comfortable asking embarrassing questions. Tests and physical therapy were ordered. He gave time to answer all my questions. Very happy with my visit.
Mar 4, 2022
Everyone at this facility was so kind and patient. I have a lot of anxiety around doctors visits. I felt comfortable from start to finish. Great experience! I would highly recommend.
Mar 4, 2022
All the staff is friendly and welcoming. From the MDO’s, the PA’s and front desk staff…. I’ve never had a bad experience
Mar 4, 2022
Fast and friendly service. Knowledgeable staff from the front desk to the provider.
Mar 4, 2022
I was a new patient with this practice. The administrative parts of it could use some 'fine tuning': Waiting on hold for long periods of time just to have someone answer the phone; ask new patients to fill out forms online or print and bring to the appointment (I came early and because the doctor was on time! - I couldn't finish them until after the appointment was over!). I also could have had some medical history dates ready. The doctor (Mahour) was friendly and seemed very thorough, albeit very fast!
Mar 3, 2022
On time and very friendly and caring
Mar 3, 2022
Dr. Goad is the Best Doctor I have ever had. She is knowledgeable, realistic, builds rapport and connects instantly. She is present and answers all your questions. She is truly excited for you when you are expecting and makes all you feel special and comfortable,. I adore and trust her.
Mar 3, 2022
Thanks you. Super professional ...
Mar 3, 2022
Great staff, always make me feel comfortable and heard!
Mar 2, 2022
I like Dr Wilkey very much and she gives me the time to answer any questions i may have.
Mar 2, 2022
Great job, only the waiting time was longer than expected
Feb 27, 2022
Dr. Dowland had so much information and answered all my questions before I could even ask them. I have been dealing with Endo and Ovarian cysts my entire life and she is the very first Doc out of ALL that I have seen to actually provide me with whole, accurate, helpful info and provide me with a legit plan to get some relief. I am so impressed with this experience!
Feb 27, 2022
Everyone in the office was really nice, especially the Dr.
Feb 27, 2022
Had a great experience as a return patient.
Feb 27, 2022
The nurses that took me back were very sweet and funny, great at making small talk. Amy Boots has been one of the best doctors i’ve ever had, she listens to concerns, tells things like it is, and even prepares me for my future whenever I decide to become a mother. She’s the best!
Feb 26, 2022
Fast and on time, even got me in early. Very nice, answered all my questions, provided extra information o wouldn't have thought of, very nice and made me feel comfortable. Very knowledgeable and open to your feelings about things. Already scheduled for my next and happy to return
Feb 26, 2022
I have been to many OBGYN establishments in my lifetime, and was always treated like my problems didn’t matter and everything was ‘normal’. After coming here I learned what it’s like to have a caring team and doctor, who took my problems seriously and found resolutions. I highly recommend Desert West to anyone, of all ages, seeking an OBGYN
Feb 26, 2022
Love Dr. Tom! She is great!
Feb 26, 2022
Receptionist very helpful
Feb 25, 2022
I have now had appointments with two of your doctors at the Dove Valley office. I highly recommend Dr. Jaacks and Dr. Tilden for their medical advise and kindness. Both spent appropriate time listening to my questions and provided clear answers and suggestions.
Feb 25, 2022
The staff was very welcoming and friendly. It made my appointment enjoyable
Feb 25, 2022
Dr Goad and her staff are great!
Feb 24, 2022
Very happy. You delivered all 3 of my grandbabies
Feb 24, 2022
I look forward to my Gyn appointment with Dr.Kelly Goad because she is consistently professional as well as patient and kind in the offering of her services. When she comes into the room you know that she is ready to discuss your personal issues in a manner that you can understand, well as a follow thru with you requests. Her ancillary staff is helpful, from the front desk to the medical assistant who sets you up in the examination room. I have recommended her many times to my friends because I am confident that they will receive quality care.
Feb 24, 2022
PA very personable and pleasant.
Feb 23, 2022
The love Dr Zhang! She never rushes me through & is always very informative & helpful.
Feb 23, 2022
Desert West is the best! I always feel comfortable and supported. The doctors at Desert West take the time to listen. I appreciate that they provide thoughtful feedback and care about their clients.
Feb 23, 2022
Very difficult to enroll in patient portal, they put a wrong telephone number, they said they are going to fix it but still no way to enroll, and finally unable to communicate with ultrasound scheduler. Although I requested clearly to see Dr A Boots another doc saw me but no complaints about Doctor Goad, she was good.
Feb 23, 2022
Dr. Jones was very easy to talk to and she took the time to answer my questions. The office is welcoming and clean.
Feb 22, 2022
Dr. Hannah Tilden and the entire staff at Desert West OB/GYN were all very friendly and made my experience very pleasant .
Feb 22, 2022
Dr. Wilkey listened to my concerns and got me what I needed. I got into my appointment on time.
Feb 21, 2022
Dr Goad has been my OB for a long time. I’m so impressed by her every time I see her and her staff is incredible just like her! I wouldn’t trust anyone else with my lady needs!! Thank you for all you do Dr Goad!!!
Feb 20, 2022
Dr. Jaacks is so kind and knowledgeable. I've gone to her for years and she has always been the sweetest. She always has a smile on her face and and ready to answer any questions.
Feb 20, 2022
Dr Tom was amazing. This was my first time at this practice and was very happy with the care. Dr Tom speaks to you like a friend, good bedside manner and on top of her game. Definitely happy to be going back here.
Feb 19, 2022
The staff was so nice I was really uncomfortable going in and everyone was so nice and down to earth. The doctor was great she listen to me and in doing test for what I was asking for. It's hard to find a good doctor theses days. It was a great visit
Feb 19, 2022
I felt very comfortable with the PA I saw.
Feb 19, 2022
From registration at the front desk to the time you leave out the door, staff are nice and polite. Very professional staff and Dr. Zhang is wonderful. Takes time to talk to you. Even when I told Dr. Zhang I needed to see her in November for a UTI, she said next time if I can't get in to see her, ask for her PA. Still asked about my outcome, and made some suggestions if it were to happen again. I love Dr. Zhang!
Feb 18, 2022
Everyone was polite and helpful. You felt relaxed and comfortable so you speak and or say what you needed to say or ask. No question was treated as it was not worth really answering. So everything was answered within the style that you could understand and not the medical language that makes you wonder if you knew what they meant.
Feb 17, 2022
The staff provide excellent customer service. Dr. Zhang is a caring, compassionate doctor.
Feb 17, 2022
Everyone was nice and helpful and I really like my doctor Kelly Goad!!!
Feb 17, 2022
Always the best experience.
Feb 17, 2022
The staff & doctors are always professional & friendly whenever I have an appointment or over the phone.
Feb 17, 2022
I appreciated everyone's professionalism and seeing on time without a long wait.
Feb 16, 2022
Desert West is our family's favorite! From scheduling the appointment to the actual doctor visit everyone is so nice and accommodating. We were referred here by a family friend. Now we are constantly referring people here. Every experience is top notch!
Feb 16, 2022
I want to thank Dr. DaSilva for everything he steered me in the right direction and without his help I would probably not known what was happening for me health wise.
Feb 16, 2022
Dr. Zhang is amazing! I’ve been a patient with Desert West OBGYN for 18 years and have zero complaints. The doctors here delivered all three of my children and have always made me feel comfortable even when the procedures and check-ups are uncomfortable.
Feb 16, 2022
Dr Wilkey was wonderful, as always.
Feb 16, 2022
I felt quite at ease through the friendly encounters with all who treated me from registration to my diagnosis. Thank you.
Feb 14, 2022
I have had somewhere around 30 Ob's, surgery on my breasts, reproductive system, etc, and have just now found an ob im truly comfortable with and that is dedicated to finding answers.
Feb 13, 2022
I love everything especially Dr. Tildon Please let her know Heather Sims says She is the Best
Feb 13, 2022
Everyone always have a warm smile and helpful from the beginning to the end of my visit.
Feb 13, 2022
I am very pleased with the care I received.
Feb 12, 2022
Very nice place. No waiting and lovely workers.
Feb 12, 2022
Everyone was so nice and helpful.
Feb 12, 2022
Sara James was gentle and kind
Feb 12, 2022
Very pleased with this facility. The wait time was minimal which was a big plus!
Feb 12, 2022
Wait time is FAR too LONG!!!
Feb 11, 2022
Provider never introduced self (my first visit with her) and barely looked up from forms. I had no issues to report so exam was quick; pelvic exam was cursory at best. Got my scripts done and lab request...next year I will be going elsewhere.
Feb 11, 2022
Everyone in the front was super friendly. Been going here for years and I have loved it!
Feb 10, 2022
Everyone is nice and kind. . Clean office . No wait time .
Feb 10, 2022
Lovely service and friendly staff. Love the Deer Valkey location.
Feb 10, 2022
Dr. Dowland is Amazing. She spends the time with me to make sure everything is fine and even looked up my RXs for the cheapest price.
Feb 10, 2022
The staff was so professional and polite. I was scheduled right away. The facility was beautiful! I also loved the NP I saw. She spent extra time with me. Did not seem rushed and answered all my questions. I would not go anywhere else after this experience.
Feb 10, 2022
I met my new Doctor. Dr Tilden and was so amazed what an awesome person she was. listened to me and was interested with what I had to say. She made me feel at ease and so glad she is my new DR.
Feb 10, 2022
Glad to have found this place! Outstanding service!
Feb 10, 2022
They called me on time, the dr. was very knowledgeable and the whole process took less than an hour. It doesnt get any better than that
Feb 9, 2022
Dr. Dowland is the best! She is always so attentive and truly cares about your needs. She always explains everything so thoroughly. I never mind if she is running behind because I know she will give me the same amount of time she just gave to the patients before me.
Feb 9, 2022
This was a very nice visit. The people are wonderful.
Feb 9, 2022
I met with Dr Jakks and she was amazing and took time with me. I felt so comfortable with her.
Feb 9, 2022
Kind office staff, best OB ever!
Feb 9, 2022
It was my first visit here and the doctor was so nice she answered all of my questions.
Feb 9, 2022
Stop requiring masks! That is my only negative comment.
Feb 9, 2022
Everything was amazing. Haven’t seen dr desalvo in years due to insurance but he is amazing. The whole staff is amazing. Was in quick at my appointment time, was seen quick, answered all my questions. Everyone was friendly and helpful.
Feb 9, 2022
EXCELLENT STAFF, FROM THE FRONT DESK TO MY DR. DR.KETHA IS AN AMAZING DR. SHE IS VERY KIND AND HUMBLE. I'M PROUD TO BE PART OF THE DESERT OB/GYN FAMILY. THANKS AGAIN! 🙂
Feb 9, 2022
Dr. Dowland is absolutely outstanding. She really takes the time to listen and addresses all your concerns; she's what you want a doctor to be.
Feb 7, 2022
I felt like the person treating me was very caring and pleasant. Made me feel comfortable
Feb 7, 2022
Dr. Dowland was absolutely amazing and took time to sit and explain everything rather than just filling a prescription and sending me on my way.
Feb 6, 2022
Dr Nina Wilkey is a very good GYN
Feb 6, 2022
Everything was professional and handled very well.. Would recommend to others.
Feb 5, 2022
Dr Tom is awesome, the MA was awesome, the lab techs were awesome, however when I asked the darker haired young lady in the middle of reception desk about an issue with the self check in I was having she was very rude and inpatient, I hope to never have to deal with her again .
Feb 5, 2022
Great clean facility and the entire staff was so pleasant and professional.
Feb 4, 2022
The Dr that treated was very nice. I didn't see my reg Dr. She was book.
Feb 4, 2022
I always feel like she truly listens to my needs. She is appreciated.
Feb 4, 2022
Dr. Judy Tom is a very kind and caring doctor. She makes you feel comfortable and truly cares about her patients.
Feb 4, 2022
Dr Dowland was wonderful and very patient. She explained everything to me in detail that it answered all the questions I had before even asking them!
Feb 4, 2022
NP Olsen was very professional and gentle
Feb 3, 2022
Dr. Wilkey is thorough and personal with her patients. I appreciate the feeling that she see's me as a person, not just another patient. She is professional and easy to talk to.
Feb 3, 2022
Appointment was on time, easy check in, everyone was professional and friendly.
Feb 2, 2022
Everyone there is very professional. Desert West offers a wide range of in-house medical services.
Feb 2, 2022
I’m grateful toDr. Judy Tom and the staff at Desert West OB/GYN for their personalized attention and expert care. I never feel rushed and always feel heard.
Feb 2, 2022
The doctor and staff were friendly and helpful. They took the time to listen to my questions and explain things.
Feb 2, 2022
very pleased with the doctor and staff that I saw and the location was convenient
Feb 2, 2022
Really quick service when I walked in, super clean office, professional, helpful and friendly front desk staff! Hardly any wait before being taken to a room. Loved the NP, who was kind, competent, took time to explain things and answer questions. Seriously, in and out in less than 20 minutes! I’d highly recommend Desert West OB/GYN up on Dove Valley!
Jan 30, 2022
I was so pleased with the office staff and NP Hannah. I felt very comfortable with everyone. They were helpful, kind and considerate as well as professional. I would definitely return and recommend them to others.
Jan 30, 2022
Dr Jaacks really listened to me. Which has not always been the case with previous doctors. I was so relieved someone was finally hearing my concerns and taking action to help me. She was super friendly and didn’t make me feel embarrassed at all. I will definitely be going to her for years to come.
Jan 30, 2022
I love Dr Dowland, and that’s why I continue to go back but the wait time is horrible!
Jan 29, 2022
Excellent staff, friendly, no long waits.
Jan 29, 2022
I love my new doc - Andrea Corrick! She has the best personality and bedside manner! I feel incredibly comfortable with her and this was my first visit with her! She is the best!!
Jan 29, 2022
So far everything was quick and professional hopefully I get a call back returning my lab results and what my next step will be
Jan 29, 2022
Dr Tilden is lovely. I work with her in the OR and she is just as sweet in the OR.
Jan 28, 2022
I've been going to Desert West for years when living in Az. Love the new location. I arrived early to fill out paperwork and was taken back to the room right away, had exam and was finished before the actual time of my appointment. Impressive. Finished paperwork afterwards. Love that they respect my time this way.
Jan 28, 2022
Everyone in the office is ALWAYS so friendly and nice. Thank you for making my visits fun rather than stressfull.
Jan 28, 2022
My first visit and we loved it! I did a lot of research to find a good doctor for our first pregnancy and I couldn’t be any happier with Dr Tom.
Jan 28, 2022
All the doctors and nurses have always been wonderful I just had hysterectomy with Dr. Ludwig and she was absolutely amazing. She was so informative and kind. I felt like she really cared
Jan 28, 2022
While I liked the Dr I met with (it was a brief 5-10 minute visit) I feel like my appointment was a waste of time for both me and the Dr. Dr had the test results necessary I’m not sure why we couldn’t just have scheduled the procedure to start with and avoiding wasting her time and my money.
Jan 27, 2022
Certain Doctors and specially the Nurse Practitioner has the gentle touch. I would prefer whoever is so gentle for doing my papsmear, I will always prefer Ms. Corrick I wish theres more of this Nurse Practitioner that has a gentle touch, . The person that does my papsmear today is the Best, I don't feel any discomfort or pain. I would recommend this place for the WWE.
Jan 27, 2022
Very efficient and personable. Beautiful new office! I was put at ease
Jan 27, 2022
First time in your new office and everything was very efficient and pleasant. Cynthia and Yuri are always very sweet.
Jan 27, 2022
My recent visit was quick, all information was clearly understood and everyone was very pleasant. Thank you Dr. Mahour and Cassie you have made going through this stage in my life easier.
Jan 27, 2022
The NP, her assistant and rest of staff I dealt with were professional and friendly. I have never had a bad experience with any of my appointments.
Jan 26, 2022
Staff was courteous and efficient, Sarah Jones,NP was very kind, knowledgeable and answered all my questions and concerns
Jan 26, 2022
My nurse Lisa made me very comfortable and gave me some great options to consider.
Jan 23, 2022
I love how my Dr. Is quick and to the point. She remembers personal events in my life from past conversations. It’s like I’m catching up with a friend. Thanks for ur attention to detail. 11+ yrs
Jan 23, 2022
Dr Shaw was very nice, informative and knowledgeable!
Jan 22, 2022
I took my 14 year old daughter in For the 1st time, as much as she was nervous she came out feeling extremely happy, comfortable with Nurse practitioner Andy She was awesome with her thank you and God-bless
Jan 22, 2022
They got me in quickly when I called even though I had not been in for years. They took be back quickly and the Nurse practioner I saw was very good.
Jan 21, 2022
Doctor was rough and made me uncomfortable 😕 rooms were small and dirty looking. Although the desk staff was nice. BUT DOCTORS BEDSIDE MANNER WAS VERY UNFORGIVING. looking for a new OBGYN because of this experience!
Jan 21, 2022
I'm very happy with the timleness cleanliness and friendly staff.
Jan 20, 2022
The Doctor was incredibly kind and made me feel very comfortable during my exam. The front desk staff was also very friendly.
Jan 20, 2022
Love this practice and my Dr
Jan 20, 2022
Dr. Boots and her staff are AMAZING!!
Jan 19, 2022
Love our doctor! Doctor Tilden was amazing! She was friendly, informative, and made us feel at ease.
Jan 18, 2022
Dr. Wilkey is fantastic and staff are all great! They make you feel very comfortable and are friendly and courteous.
Jan 14, 2022
Excellent Care! I felt I was important to this office.
Jan 13, 2022
Great service . Provider very efficient & knowledgeable.
Jan 13, 2022
I would leave a positive review for Dr. WILKE. She is professional and I trust her treatment recommendations. The Patient Portal is a ineffective method for scheduling appointments. I requested a first appointment in the morning..The staff scheduled me for a 9:45 appointment..I had to request time off of my work for this appointment. I arrived early but was required to wait for an hour before being called back and there was another wait of approximately 30 minutes before I was seen. I was late returning to work.
Jan 12, 2022
Dr Tom was excellent. She took her time and answered all my questions and concerns. Very personable. I recommend her highly
Jan 12, 2022
Dr Nina Wilkey has been my obgyn for 33+ years and delivered 5 babies. She is Amazing!
Jan 12, 2022
Been coming there around 20 yrs. Office staff always friendly nad Dr DeSalvo is awesome.
Jan 12, 2022
I love desert west and de Wiley however the wait times are not given to patients unless we ask. It would be helpful to get a call ahead of time or when you check in. My wait times was over an hour very dissatisfied
Jan 12, 2022
I was very happy with Lisa. She was very thorough and friendly
Jan 12, 2022
Dr Dowland is absolutely amazing!
Jan 12, 2022
Self check in was a super cool feature! Whole visit was great, Dr. Tilden was able to answer all my questions with ease.
Jan 12, 2022
Dr. Zhang is thee best and so is the staff! It starts at the front office. Thank you all for being so kind!
Jan 10, 2022
Very friendly and hardly any wait time. Awesome.
Jan 10, 2022
I love the friendly staff, nurses and doctors. I've never had a bad experience. My doctor Jaacks is amazing and feels like family now.
Jan 10, 2022
On time appointments, thorough exams with time alotted for questions.
Jan 10, 2022
Friendly and everyone is helpful and attentive
Jan 10, 2022
Nearly every woman in my life, friend and family, goes to Desert West. There's a reason for that, the staff is friendly and efficient and the medical providers are all amazing.
Jan 9, 2022
The provider was so helpful, knowledgeable and kind!
Jan 9, 2022
All three of us Girls in the family see Dr Kelly Goad. She has even done surgery on one of my Girls. She is wonderful, knowledgeable, very caring, and patient. I would definitely recommend her for any seeking an outstanding Gynecologist!
Jan 8, 2022
NP Hanna Smith was outstanding and made me feel very comfortable.
Jan 8, 2022
Dr. Elizabeth Mahour-Moyer at Desert West is a great gynecologist / obstetrician. She never makes our appointment feel rushed & takes all the time I need for her to answer my questions. Would recommend her highly!
Jan 7, 2022
Very fast and reassuring. Love the doctors, staff. Gave me full confidence that I was getting the best care possible.
Jan 7, 2022
I love Dr. Desalvo and the staff. Have been seeing him since I was 15yrs old. The lobby staff are always so nice. Dr. Desalvo's assistants are always so personable and sweet. I cannot say enough about Dr. Desalvo, he is very compassionate, personable and caring.
Jan 6, 2022
The staffs are very professional and friendly. Dr Tilden especially, is very caring and made me feel at ease during my appointment with her and the procedure right after.
Jan 5, 2022
It has been so difficult to schedule ultrasound appts and getting my results for hormone levels. I have left 4 messages to schedule my ultrasound and I finally had to call a different office to make my appt and it had been 3 weeks since I had my blood drawn to check my hormone levels and i still do not have my results.
Jan 5, 2022
Dr. DeSalvo awesome and very professional.
Jan 5, 2022
Dr. Ludwig is an amazing doctor with a big heart! She makes you feel comfortable and is very knowledgeable.
Jan 5, 2022
The front desk staff was kind and the doctor I saw was gentle and really put in the time and effort to listen to what I had to say.
Jan 4, 2022
I have been going to Desert West since before my children were born. I used them in helping me birth my children and now still use them as my gynecologists. I am almost 60 years old. I still trust the doctors and staff a lot.
Jan 2, 2022
My Gyno was super nice and informative… I don’t remember her name I think it was DR. Heather but was very very good
Dec 30, 2021
I really liked Dr. Parrks. She made sure I was comfortable, explained the disease and ordered medicine. The only negative is that the medicine she prescribed is almost $500.00. I did leave a message for her to see if I could get a generic or alternate, but never heard back. I did manage to get a discount from goodRX, but disappointed I heard nothing back.
Dec 30, 2021
Dr. very nice and easy going,
Dec 30, 2021
Such amazing and supportive staff. I really appreciate how I was treated, they were caring and so understanding. It's nice to see people treat each other so kindly in this crazy world and I can't thank the staff I saw enough.
Dec 30, 2021
I have been going here for over 6 years and I’ll never leave! Front desk is great. I have had Dr. Desalvo as my OB with my now 4th pregnancy he is amazing!
Dec 29, 2021
I was able to get in quickly on a convenient day and time. On the day of the appointment, there was no waiting.
Dec 29, 2021
Short wait and wonderful staff
Dec 29, 2021
great OBYN! the office staff were nice, front desk lady was friendly.. i was seen very quick and jo waiting for hours..Dr. Zhang is amazing, she was very knowledgeable and willing to listen to any of my concerns, she took her time to make sure she answered all my question.
Dec 29, 2021
I have already recommended Desert West to my Sister-in-Law. In the short time I was there for my first appointment, I felt my concerns were addressed with compassion and knowledge.
Dec 29, 2021
Dr. Koon was a pleasure. Very nice and answered all of my questions. I had no wait and was seen on time.
Dec 23, 2021
Professional Dr Wilkey listens and seems genuine. I feel she knows and practices with empathy... the staff courteous and follow safety precautions.
Dec 23, 2021
Prompt, professional, clean
Dec 22, 2021
Every time I come here I feel welcomed. I feel like I'm important just by the greetings from everyone from the time you walk in til you walk out. Ob/Gyn all treat you like a person and not just a patient.
Dec 20, 2021
Dr.Ludwig is awesome. She has great bedside manner. She listens patiently to your concerns and then gives her opinion. This was my first visit with her and I am thoroughly pleased with the professionalism and respect that was given to me. I highly recommend her.
Dec 19, 2021
This was my first visit. Amazing from the start. I really appreciated how timely and efficient everyone was.
Dec 19, 2021
Loved dr Poole. !!! The best
Dec 19, 2021
The woman who helped me made a somewhat generally uncomfortable appointment very comfortable. What a wonderful person!
Dec 19, 2021
I have been with them for over a year. I had my last child through them and got my annual exam there. They were great and answered all of my questions.
Dec 19, 2021
On time and very professional
Dec 19, 2021
I was cut three times during my well woman exam. When I had my tubes tied they cut my vagina to make it bigger.
Dec 17, 2021
As a first-time visitor, I was a bit skeptical when I was headed there simply because I always get nervous when I am seeing a new doctor. But after arriving and getting treated so kindly by everyone I encountered who works there, i had to change my mind. It was not at all as I imagined it would be. Everyone from the welcoming receptionist to the doctor himself were so approachable and knowledgeable that my fears were definitely allayed.
Dec 17, 2021
I have had appointments with both Dr. Boots and P.A. Smith and they are both excellent. I have had a hard time trying to find an office with doctors who really take their time to listen to my concerns and who seem to genuinely care about my health and I have finally found them!
Dec 16, 2021
It was my first visit with Dr. Jennifer Shaw and she was amazing! Very caring and patient. She listened and answered all my questions, and I will definitely be seeing her as my Obgyn from now on.
Dec 15, 2021
The staff is professional and Dr Wilkey is very pleasant and professional. Wait time was short.
Dec 15, 2021
My first visit was awesome. All of the staff were so nice and helpful. Dr. Jeff’s was great! Happy I chose to get my prenatal care with Desert West.
Dec 14, 2021
Dr. Judy Tom provides great medical care. She listens, ask questions and explains all that will be done. She provides personable care.
Dec 13, 2021
Recv'd msg 3 business days ago to call an schedule an appt for a Pelvic Ultrasound. I've called 602-978-1500 (3) times & left a VM ea time asking for a call back. In addition to my cell# I've provided my Email. As of 10:45 am today; Mon, 12/13/21 I've Not recv'd a call bk from your Ultrasound Dept. Very disappointed. If I don't hear bk by end of today; I shall contact a different gynecologist office!
Dec 13, 2021
Always made to feel comfortable, welcomed, and well taken care of
Dec 13, 2021
Great staff and clean facilities.
Dec 11, 2021
Medical Asst and Dr. we’re very kind!!! Thanks for a good visit!!!
Dec 11, 2021
Beautiful Facility and professional staffing
Dec 11, 2021
front staff was friendly and Dr Ludwig was awesome, she was patient and assured me she would help me get through my health issues
Dec 9, 2021
I got an emergency appointment with a PA-C since I was in excruciating pain and crying. They were supposed to call me in pain meds. The drug is a limited distribution drug and could not be filled at the Walgreens they called it in at. I called the office back crying and in pain begging someone to call me back and they didn’t. I ended up in the ER. I have a follow up appointment Monday but I will NEVER use this office again.
Dec 9, 2021
I love this office. Especially Andi Corrick. Her and her nurse are amazing.
Dec 9, 2021
Everyone was friendly and kind.
Dec 8, 2021
Dr Goad is the best! Professional and kind.
Dec 8, 2021
Dr. Tom and Allysia were great but I had a wait of about an hour before I was seen.
Dec 8, 2021
Dr Tom is the best. I look forward to seeing her every year. She answers all my questions and is so personable and caring.
Dec 5, 2021
The service is always wonderful and they take time to hear your concerns.
Dec 4, 2021
Great Customer Service. Everyone is very friendly. However, it can be difficult to get in for an appointment with certain doctors.
Dec 4, 2021
My appointment was on time, the staff was professional and friendly, and everyone was very helpful.
Dec 4, 2021
Dr Zhang is great the best Dr. I've had in a very long time!
Dec 3, 2021
Iv been going here since I was a teen, so around 15-16 years. Iv never had an issue and the girls are always so nice and welcoming no matter what you’re there for.
Dec 2, 2021
Sat in private room to wait 35 minutes after scheduled visit despite arriving 20 mins early to complete paperwork. Odd notice: lamp is noticeably covered in icky grime of some sort. Otherwise, Dr. R. Ludwig is professional, friendly and helpful.
Dec 2, 2021
The provider was not engaged with the communication during assessment professionally. I am disappointed.
Dec 2, 2021
Everyone was friendly and everything was on time!! Jamie the PA was so nice!!
Dec 2, 2021
I saw Jaime for my annual well check. I have been coming to Desert West for a couple of years and always been happy with the staff here. I have always gone to the Deer Valley location, however needed to switch to be closer to home, and I just have to say Jaime was absolutely wonderful!! Her energy and warmth made my day. She also reassured me when I mentioned I had an upcoming appt to discuss HRT with Cindy that I was in great hands and would love her and made me feel like there was hope for this menopause season I am starting. :) Jaime, thank you again! You are a GEM!!
Dec 1, 2021
Dr Ludwig - was amazing. Great doctor. Great listener and I believe asked the right questions to finally help me get relief from an ongoing issue.
Dec 1, 2021
My Doc was personable and listened to all of my concerns!
Dec 1, 2021
The staff is always friendly and I love my OBGYN doctor Qi Zhang she is great! I don't know what I would do if my insurance didn't have her on it anymore.
Dec 1, 2021
I love the staff and Dr. Everyone is awesome.
Dec 1, 2021
Awsome staff and doctors been going to Desert West OBGYN for 20 plus and will continue to go . Highly recommend.
Nov 29, 2021
I'm a bit older than most of the patients of the practice. I was immediately put at ease by the front desk staff. My visit with Dr. Ludwig was amazing. She is so caring and knowledgeable. I'm so pleased I found this office.
Nov 29, 2021
Well run practice. I very much appreciate the lack of wait time. All the providers I've seen there have been great.
Nov 24, 2021
Vicki and Dr. Oehler are awesome
Nov 24, 2021
The doctor is amazing and knowledgeable. Office staff don't return phone calls or messages. I had lab results and had a question. No answer. Also trying to schedule an ultrasound, no call back.
Nov 22, 2021
I am a patient and also a medical provider, I refer patients to you all the time! You guys are great!
Nov 21, 2021
Friendly staff, professional & appointment was within 10-15 minutes of scheduled time.
Nov 21, 2021
Awesome new location! Got in right away and was treated with respect and thoughtful care.
Nov 21, 2021
Everyone was so helpful and LOVED Dr Tom
Nov 21, 2021
I would highly recommend Dr. Nina Wilkey. She is very friendly, thorough and seems to really care about her patients.
Nov 21, 2021
My first time going to Dr. Goad I feel like I will finally get answers and the help I need. I felt she listened and wants to get answers to my issues.
Nov 19, 2021
Appreciate Dr. Wilkey, her expertise and interest.
Nov 19, 2021
It had been awhile for me for a gynecologist appointment, mostly because of not so great past experiences. Have to say this was a far better experience, comfortable and clean.
Nov 19, 2021
Dr Winter is the best so friendly, spends time and listens.
Nov 18, 2021
Andrea Corrick is awesome.
Nov 17, 2021
The office staff is helpful and I am quickly called back for my appointment. My provider, Susan Swenson, listens to me and I feel comfortable seeing her. I already recommended my mom and sister switch their care to this office too.
Nov 14, 2021
I enjoyed my visit completely the doctor was friendly and professional and I was very confident in what she said I would visit again without hesitation
Nov 12, 2021
Very nice office and everyone was so pleasant.
Nov 12, 2021
Received excellent service from the time I check in to checking out - The staff are extremely helpful and informative. Dr. Judy Tom is excellent - She listen and provide quick action to address my health issues.
Nov 11, 2021
Very welcoming environment and my Doctor was easy to talk to.
Nov 11, 2021
Dr. Nina Wilkey is simply the best!! She has been my doctor for many years. Dr. Wilkey delivered my children and now takes care of me as I navigate menopause. I feel confident in her care!
Nov 11, 2021
Longtime customer! My usual doctor retired, so I got a new doctor. She was super nice and knowledgable. I will stay with her!
Nov 10, 2021
Cynthia Holsen is wonderful! She listens and talks with you. I appreciate the time she gives me. She’s wonderful & very caring
Nov 9, 2021
Office staff very professional and helpful. Susan Swenson is a wonderful NP, would see anyone else.
Nov 8, 2021
Everyone is nice and friendly 😊 great office.
Nov 7, 2021
Everyone was very pleasant
Nov 7, 2021
Dr Goad is the BEST!! I don't like your scheduling, however. I'd like to call and make an appointment without having someone call me back a week later to schedule.
Nov 7, 2021
Super nice staff!! The process was fast, very fast actually, which it made me feel unimportant. Really liked my Dr and she answered my concerns. She spoke very very fast I wished I had recorded her so I was sure not to miss anything. Beautiful office and I will recommend your practice
Nov 5, 2021
Always top notch care this last visit I noticed much improved efficiency in sign through check out! Thank you!
Nov 5, 2021
Difficulty getting my portal set up has been difficult
Nov 4, 2021
Very kind girls at the front desk! Dr. Zhang is the BEST. She is so sweet and personable and listens to your concerns. I would highly recommend this office !
Nov 4, 2021
Love Dr Wilkey. She’s on time, nice, listens to you!
Nov 3, 2021
Dr Dowland is great. Feel really comfortable talking to her about any issues or concerns.
Nov 3, 2021
Office staff set the tone for visit, each and every time the experience has been above and beyond expectations. Environment has the family feel. Love this location… Dr. Shaw is in a whole league of her own, hands down the best provider I have ever seen in all areas!!!
Nov 3, 2021
Thank you for making it a comfortable and informative visit.
Nov 2, 2021
Any time you are a new patient, there is apprehension and Desert West made me feel completely comfortable. The front desk was very friendly and the nurse practitioner that did my exam was great. She listened to all my concerns, spent a good amount of time with me and prescribed what we agreed would be a good next step.
Nov 1, 2021
Desert West is an amazing OB GYN office! I have had both my children with them and it feels like family! The second time I was delivered by a partner doctor as I went into labor early and it was so comfortable and assuring to know they are all connected and on the same page together!
Oct 31, 2021
First off, I waited forever to be seen. Then, I had to change my appointment last minute because of it being that time of the month. The girl at the front said she was going to change my appointment for the day, never did. So when I was brought back there was confusion. Susan Swenson seemed like it was a waste of her time and only spent about 3 minutes talking to me. Then forgot my sample she said she was going to me. I waited around for that then decided to just leave. She also immediately jumped straight to “let’s do a catheter” when I told her I feel like I constantly have to pee. There’s other ways of going around figuring that out instead of being completely money hungry and wanting the most expensive test first.
Oct 31, 2021
My first visit with Dr. Ludwig and she was great. Patient and professional but yet made me feel very comfortable.
Oct 31, 2021
You all were very efficient and quick and friendly. I couldn't get in to see my normal doctor, and the doctor I was assigned was also excellent. Caring and listened.
Oct 31, 2021
Doctor was wonderful. Staff was friendly. Ultrasound technician was OUTSTANDING! I was disappointed with the lab - assistant was very unprofessional and did not how to handle a person with difficult veins. Was unapologetic and had no bedside manner whatsoever. Everything else was GREAT.
Oct 30, 2021
I've been a patient of Desert West OB/GYN for over 20 years. I've been seeing Dr Judy Tom for over 10 years. Dr Tom is always friendly & makes you feel comfortable & relaxed. She is very thorough in her exams & proactive when necessary concerning your women's health care. She listens to your concerns & addresses them appropriately. I feel I've received excellent care from Dr Tom as well as her PA's, NP's & any of the staff I've come into contact with. I would highly recommend Desert West OB/GYN.
Oct 30, 2021
Thank you Dr. Tom and Lisa O’Neal NP for the excellent care you provide to me. You are both competent experts who provide compassionate care.
Oct 29, 2021
Love Desert West OBGYN!! Been using them for years and years. Love Dr. Koon. Hes a really good Dr. Thank you.
Oct 29, 2021
Great experience!!! So happy to go here.
Oct 28, 2021
Very helpful and understanding
Oct 28, 2021
Front desk staff are friendly and helpful. The Dr's and PA's really take the time to listen to you.
Oct 27, 2021
I was very impressed by this office from check in greeting to exam and check out. The staff is so friendly and welcoming. I was nervous being a new patient, but Dr Boot kind and informative. I love this office.
Oct 27, 2021
Dr. Christine’s Oehler is Excellent!! She’s the best!! But front desk staff needs to properly educate themselves when giving a client a mask. She grabbed it with her hands and I was not about to put that on my face. I politely asked if I could grab it myself by the string portion. Unfortunately, this is how many clients will get sick and it’s a liability on the office. Just hand client the box and let them reach for their own mask.
Oct 27, 2021
The doctor who did my exam was really rough. Did not give as to what she was doing. Was just shoving things inside me to get the exam over with. It made me really uncomfortable.
Oct 27, 2021
Desert West OBGYN is extremely helpful and kind.
Oct 27, 2021
Dr. Wilkey, I love you! You are so knowledgeable and nice. I love your assistant too! So happy my sister recommended you.
Oct 26, 2021
Have been seeing Dr DeSalvo for about 23 years. Always been treated great by the Dr and all staff
Oct 25, 2021
First time at this office and I will be going back. Loved all the room, service and friendly staff. What a pleasure .
Oct 25, 2021
Everyone I came in contact with was very friendly and helpful.
Oct 25, 2021
Everyone is always so nice and Dr Wilkey is the best
Oct 25, 2021
My new obgyn which I forgot her name, she’s phenomenal, I’m so mad at myself for not switching sooner.
Oct 24, 2021
The office is clean and comfortable. The staff are very professional and the provider made my teenage daughter very comfortable for her first visit to an OBGYN.
Oct 24, 2021
The facility on Thunderbird was very clean. Check in with the automated system was easy. Everybody there is polite and very nice. Dr. Dowland is the absolute best. She is careful, thorough, doesn’t hurt me, listens, and offer suggestions. I love love her.
Oct 24, 2021
Pleasant staff, short wait, listened to, and respected.
Oct 24, 2021
Every employee was amazing. Very genuine. Also very caring. I would recommend to guys to everyone.
Oct 24, 2021
I love the new location; it is 12 minutes from my house. Check-in was simple and easy and being able to have lab work done on site was so simple. I love Dr. Dowland; she's informative and caring.
Oct 24, 2021
Office stuff it’s super friendly and welcoming you. Andrea RN so kind she listens to me answer all my questions & concerns she is the best. She always gives me best advice I would recommend Andrea to all my friends and everybody else.
Oct 23, 2021
Absolutely love Nina Wilkey, she is the best.
Oct 22, 2021
Dr. Boots is the absolute best. This is my 3rd baby she will be the doctor for.:-) Her assistant, Tiffany is also the best!
Oct 22, 2021
Beautiful office, friendly staff, and appointment time was accurate. Great experience. Thank you!
Oct 22, 2021
I was a new patient to Dr. Oehler. I am 74 years old. It was just the best visit. She actively listened, gave a thorough examine and was so very kind. She did not make you feel rushed at all.
Oct 22, 2021
The staff, my nurse, and my doctor always make me feel comfortable and valued. Been coming here for years and the quality of care hasn’t wavered.
Oct 22, 2021
Dr. Oehler is the best doctor.
Oct 21, 2021
Dr Jaacks is absolutely amazing. She listens and truely cares about her patients.
Oct 21, 2021
Everyone at desert west obgyn in anthem was very professional and made my first visit very comfortable and my anxiety went down. As a first time mom they gave me the reassurance that I needed!
Oct 21, 2021
Dr. Dowland is and excellent provider - she is kind, compassionate, and thoughtful.
Oct 21, 2021
Everyone was very kind and welcoming! They explained everything and made sure I was comfortable the whole time. There were very punctual with my appointment and I believe even called me back before my appointment time. First time it didn’t feel like I was waiting for the doctor forever. Dr Goad came in with a smile congratulating me, she seemed compassionate and like she truly loves her job. Listened to my questions and made me feel soo comfortable. I am so glad that I get her to be my OB through my pregnancy journey!
Oct 21, 2021
Staff and PA were amazing to deal with. It was a better experience than what I had at my primary doctor office. All my future wellness exams will be scheduled here.
Oct 21, 2021
Dr. Winter Dowland is excellent! She’s kind, compassionate, and professional. First took my daughter in to see Dr. Dowland and could see that she was really listening and didn’t dismiss our thoughts and ideas. She will also offer her opinions without pressure. This communication is so important these days. She will walk you through what she is doing before and while she does any medical procedure. The rest of the staff is also very professional and kind. In short, Dr. Dowland from Desert West OB/GYN is very professional and has an excellent bedside manner, and I highly recommend her practice. Thanks so much again!
Oct 21, 2021
This was my first visit with Desert West. The employees at the front desk were very courteous and helpful, very organized. My appointment with Lisa Jaacks was great. She was right on time and explained everything very thoroughly to me. Her assistant Yurri was also very pleasant. I definitley would recommend Desert West to friends and family.
Oct 21, 2021
Dr Goad was great! Very pleasant and listened to my concerns!
Oct 21, 2021
Excellent, courteous staff and knowledgeable doctors!
Oct 21, 2021
Your office is so Big, it's a wonder I didnt get lost on my way out.
Oct 20, 2021
Always feel comfortable and that they have my best interest in mind for my health.
Oct 20, 2021
After moving here to Arizona last year, I was in need of a new OB doc and I am so lucky to have found Dr. Ludwig. She is caring and compassionate; she always makes me feel comfortable at each visit and she has taken very good care of me in the last year. I am thankful to have a doctor like her.
Oct 20, 2021
Dr Tom is the best! She makes me feel at ease and comfortable.
Oct 20, 2021
Dr. Wilkes is the best. She listens and gives helpful advise.
Oct 18, 2021
The whole staff is very friendly and professional. The doctor was sensitive to my needs and very patience. All questions were answered and I didn't feel rushed.
Oct 17, 2021
I was referred by one of the providers I work for to see Dr. Jaaks for my OB/GYN anything and honestly she’s been super great. She’s done nothing but make me feel comfortable with having a diagnosis PCOS and have a better understanding of it and now helping me through my OB experience♥️
Oct 16, 2021
Office is very clean and staff are very pleasant and helpful.
Oct 16, 2021
Super friendly staff and prompt appointments!!
Oct 16, 2021
Have been seeing dr Nina wilkey for abt 20 years. She is knowledgeable, professional and friendly. Great demeanor, good doctor and always great staff throughout the years.
Oct 16, 2021
The staff is always pleasant and cheerful and very professional. I have enjoyed being a patient of Dr Goad and will continue to refer new patients😊
Oct 16, 2021
I have been going to desert west since I was 16 and am now 33. They are amazing doctors and nurses and I highly recommend going there. They make you feel so comfortable and help with everything you can think of. Dr koon delivered all four of my children and I couldn't be happier. Thank you!
Oct 15, 2021
As a new patient I was very nervous as I hadn't been to an OB/GYN since 1999. Joann & Dr. Koon made me feel so at ease. They answered all of my questions and listened to the reason why I was there.
Oct 15, 2021
The ladies are very polite.
Oct 15, 2021
Wonderful Doctor!! I had a great experience and look forward family planning with this practice
Oct 14, 2021
I was early for paperwork, but waited more then 1/2 hour :( Otherwise the Doctor and team were very friendly and professional
Oct 13, 2021
Great practice. Was not kept waiting. Dr was excellent
Oct 13, 2021
They were on time, compassionate and knowledgeable!
Oct 11, 2021
I love the new facility! It is beautiful and I am happy with the new location. This visit was the quickest and smoothest visit I've had so far with your services. I am very happy and satisfied with my experience. Thank you for all that you do for me.
Oct 10, 2021
My dr was awesome!! She knew right away what I needed to do next. I went there for a second opinion. And she was very nice, caring, and respectful and answered my questions.
Oct 10, 2021
Everyone was very polite and attentive. Did not have to wait long at all to see the doctor. Dr. Oehler made me feel very comfortable. Efficient staff.
Oct 10, 2021
Had a great experience here. The staff was helpful, compassionate and kind. They made everything easy. Thankful to have found them.
Oct 10, 2021
Well organized, clean, staff is always kind, doctor is personable, listens and is knowledgeable.
Oct 10, 2021
From the minute I came in the door I was treated with respect and my appointment was on time in fact I got in earlier than my appointment time.
Oct 8, 2021
Hannah Smith was very kind, calming, and personable. I appreciate her professionalism and care!
Oct 8, 2021
Service from the start to finish was Great!!
Oct 8, 2021
Dr. Oehler was very nice and welcoming. I look forward to working with her in the future. However, around mid August 2021, when I first called to schedule an appointment for post menopausal bleeding, with Dr. Jaacks, I was asked what insurance I had and I was told you did not accept it. I called back later after speaking with my insurance provider and was told that you were on the provider's list. I called back and spoke with someone else who was able to schedule me but not until mid November. After speaking with my PCP, she felt the situation was more urgent and wanted me to see if they could get me in sooner, since I had been bleeding for almost 8 days by then. You were able to move me up to the end of September. with Dr. Oehler. I'm a 60 year old women, with post menopausal bleeding and a history of cancer, I didn't feel the schedulers were very accommodating or considered the urgency of the matter. Not the best first impression for a new patient.
Oct 8, 2021
I could not be more happy with my switch to this office. Unfortunately I had be seen for an emergency appointment before getting established but even though I was not yet established Dr. Mahour was so amazing with me. Wonderful bedside manner and even though not a good situation I truly felt this off staff doctor everyone truly cared for my well being. Thank you so much and I look forward to being a long standing patient 😊
Oct 8, 2021
The new office is beautiful. I have seen Cindy Holsen for years and love her bedside manner and down to earth personality. I also appreciated the text/email reminders for my appt and for needed appts.
Oct 8, 2021
Very friendly staff and the DR was great! He listened to me and walked me through everything!
Oct 7, 2021
I met with Dr. Jaacks and liked her as my doctor. At this time I don't need anything done, but in the future, I will be sure to come back to her.
Oct 6, 2021
Dr. John Desalvo & his medical assistant, Maribel are the best out there! So blessed he delivered both my babies.
Oct 6, 2021
I have been with Desert West OB/GYN since 1988. I was with Dr Phillips (who I adored!) up until last year when he semi retired. Was not happy about seeing a new doctor BUT have found a new favorite with Dr Ludwig!! She is amazing and so very kind and patient.
Oct 3, 2021
My wait time in lobby was hour and 15 min with no one even offering an update. As a RN myself, I see the importance of good customer service and communication and it lacked severely. As soon as my provider walked in to see me, the first thing she did was say “Thanks for your patience, followed by , “I am not sure what happened, how we got so behind, but it’s not an excuse”. As a patient, that statement should not have been presented. Go a step further and find out what happened and how you can prevent it, that’s good customer service, and then you can share how you could prevent that from happening in the future. It’s called accountability! So would I recommend this place to someone else, not at this point because I know my word holds weight and I can only recommend to service of excellence. People don’t have to remain the same.. you can change and hopefully this review will help in reflection of customary service versus excellent customer service and take the initiative to excel.
Oct 3, 2021
By far the best OBGYN office in the valley. I have been a patient for over 25 years and the medical staff has always be amazing. From the MD's to the NP's I have always been taken care of.
Oct 3, 2021
Everyone had good customer service. This was my first time at this facility and it ran like a well oiled machine.
Oct 2, 2021
Everyone was very friendly and professional. Dr Dowland was so thorough and knowledgeable. I highly recommend it here!
Oct 1, 2021
I would highly recommend Jamie she has the best side manner. She makes your visit so relaxing and you are at ease after yourself visit.
Oct 1, 2021
Nice place, very nice people Dr. Boots was wonderful
Oct 1, 2021
Friendly, professional and very efficient
Oct 1, 2021
Everyone was so friendly and I was called back for my appointment almost on time! This hardly ever happens. The doctor came in and I felt she sincerely wanted to help me. I was in and out in 40 minutes and I never felt rushed or insignificant.
Sep 30, 2021
I have been going to this location and the staff is always wonderful. Dr. Dowland is the best!
Sep 29, 2021
Of course Dr. DeSalvo is still my favorite doctor! The new facility is beautiful and the office staff is very friendly and professional.
Sep 29, 2021
Office Staff is great and I absolutely love my provider. She is so kind, personable, and never makes me feel rushed.
Sep 29, 2021
I love that they have no waiting. The ladies in front of the desk very courtesy and nice . I love that Dr . Wilkey is always there to see me , she is very nice. She goes through how I feel and She explains to me so I could understand. I feel very comfortable with Dr . Wilkey every time I go and see her. I trust her.
Sep 29, 2021
My visit with Dr Zang was very professional and she was very knowledgeable. The front desk was very helpful and professional also.
Sep 29, 2021
Great atmosphere and excellent patient service! Third time patient and will not go anywhere but Desert West.
Sep 29, 2021
New nice location. All polite and professional.
Sep 29, 2021
She is really nice, and care for her patience
Sep 29, 2021
Mishandled paperwork... I was referred to this office by another doctor due some abnormal test results. The Thunderbird office is very busy and they couldn't get me an appointment for 3 weeks. A week prior to my visit I checked with the first doctor's office and confirmed they had faxed over all of my records. However when I arrived at DW the receptionist told me they didn't have my test results so were going to have to reschedule my appointment. While I stood there flustered and trying to find the date the documents were faxed over, another lady further back from the counter called over the one I'd been speaking with. The lady in the back had FOUND my records. DW almost sent me away when they had the records the entire time! I was freaking out due to unclear test results and your office mishandling my paperwork was beyond frustrating, plus they barely apologized for almost sending me away! You need to establish consistent practices for management of patient records, so that everything can be found by ALL staff. There should never be a folder or inbox where items can be misplaced. The RN I eventually saw was very nice and she wants me to come back for a follow-up in six months. Unfortunately your office only schedules appointments out a couple of months, so I have to call back in December to schedule the next appointment.
Sep 28, 2021
Dr. Oehler is Amazing!!! Wonderful, friendly and greats you with a smile. Explains in detail, makes you feel comfortable and takes her time with you.
Sep 27, 2021
The staff was very helpful and kind during a difficult time. They got me in same day for an emergency situation and I really appreciated their help.
Sep 26, 2021
Doctor and nurse were nice. Front desk lady was very rude saying sly remarks but overall it was an ok experience.
Sep 26, 2021
I would never even think about going anywhere else. They've taken such great care of me (and my sister) for over 15 years. All providers nurse practitioners, and all other staff are the best.
Sep 26, 2021
Good location- quick and easy appointment. Staff was friendly
Sep 26, 2021
The entire staff was very kind and knowledgeable! From the receptionist, to the nurses, to the doctor, to the lab team- I had a great experience at Desert West.
Sep 26, 2021
Staff was friendly and attentive
Sep 26, 2021
Dr. Jaacks is so kind and professional. She always takes the time to answer every question I have
Sep 26, 2021
Dr. Jaacks asked if I had any questions or concerns and I had two. One, was BV, the other was about some pain on my right side. I told her assistant that I wanted to know the results of the urine dip and was told I would. I never heard back on the urine and Dr Jaacks never checked the side pain (she said she’d check out the area to see if she could feel anything) and that she’d check for BV. Neither happened. It wasn’t until I left the appt that I realized I didn’t get any of the info I was looking for. Probably because I was so wrapped up in the ultrasound pictures. So, they’re all on my list for next appt which I will ask again and if it doesn’t get done, I’ll be requesting a different provider.
Sep 25, 2021
They took me back promptly. Hannah Smith,NP was so kind. She took the time to review my health history & answered all my questions.
Sep 24, 2021
Dr zhang has been helping me and my mom for years. I will never go anywhere else. The whole staff is always so great. Love it here.
Sep 24, 2021
Wait time was very reasonable. Dr Shaw was friendly, efficient, and good at her job. I'm glad to hear the office will be moving up a floor and expanding to provide a better atmosphere for the patients.
Sep 24, 2021
Dr. Wilkey is fantastic and I’ve had the pleasure of being her patient for nearly 18 years. She’s seen me through two pregnancies, a miscarriage, as well as annual exams. I’ve received the highest level of care and expertise. Her medical staff is both professional and kind.
Sep 24, 2021
This was my first visit with Dr Tilden. She was very courteous, explained everything to me, and answered all my questions!
Sep 24, 2021
It would be nice if you provided me with the minutes of my visit so I could go over them with my PCP.
Sep 24, 2021
I love Andrea and her asst!!!
Sep 23, 2021
Dr Jaacks took the time to answer all my questions and discuss options with me. Personable and caring.
Sep 23, 2021
Love the service iv received great job all
Sep 22, 2021
I love the location and the doctor. Unfortunately, I didn't get to see the doctor, but I was able to get my wellness exam if I was willing to use the nurse practitioner and I was.
Sep 22, 2021
Pleasant surroundings and personnel .
Sep 22, 2021
You ask for patients to show up 20 min early to check themselves in at a kiosk they doesn’t work and requires going to the front desk anyway and then wait a long time just to be seen by a doctor for 2 min. The appointment I had could have been a 2 min phone call.
Sep 22, 2021
I love DR.Zhang she is the kindest patient doctor. She take her time and explains everything
Sep 22, 2021
I've been seeing Dr. Oehler at Desert West OB/GYN for over sixteen years. Front office staff is always pleasant, my wait time at appointments is typically short or non-existent, Dr. Oehler is personable, asks questions & seems genuinely interested/concerned, and I have full confidence in her.
Sep 22, 2021
I adore Dr Goad and and would recommend this office!
Sep 22, 2021
Very helpful and professional!
Sep 21, 2021
I have been seeing dr. Tom for years. She is great and makes you feel very comfortable.
Sep 20, 2021
Good doctors and staff friendly and thorough
Sep 19, 2021
Just amazing. Been coming here for 15 years!
Sep 19, 2021
Everyone from the front end staff, to the doctor was friendly and helpful. In my appointment I never felt rushed or anything. Dr. Dowland to her time to listen and answer all my questions, and out a plan in place. I would highly recommend!
Sep 17, 2021
Very nice, clean and friendly environment. I like the fact that Doctors take time to talk to you if one should have questions. They don’t make you feel rushed.
Sep 17, 2021
Everyone was so friendly and got me in very quickly!
Sep 17, 2021
Dr.Oehler is amazing, such a compassionate care provider that I have been blessed to have for so many years of my medical care.
Sep 17, 2021
Excellent staff. Warm, kind and attentive doctor, Dr. Winter Dowland. One of the best I've ever had.
Sep 17, 2021
Andrea Corrick is simply amazing! She’s caring, easy to talk to, knowledgeable and seems to truly enjoy her job.
Sep 16, 2021
Great staff very clean office
Sep 16, 2021
Jamie Goldmam very professional and caring. Explained every step.7
Sep 16, 2021
Very professional stuff, thank you!
Sep 16, 2021
Always helpful and patient
Sep 16, 2021
Doctor and staff were very welcoming! My doctor took the time to listen to me, talk to me and to educate me.
Sep 15, 2021
My whole appointment went very smoothly. I got in to see my doctor on time, and was very happy with my new doctor.
Sep 13, 2021
Dr. Nina Wilkey is a great doctor & saved my life
Sep 13, 2021
I checked four times over and over again if my women's wellness checkup is free of cost. I confirmed more than three times that I'm only opting for services that are fully free under my insurance. Yet you guys do some kind of mess up and charge me $45.77. I call insurance, they say Sonora Quest did something that is not covered, I call Sonora Quest, they say that Desert West obgyn sent uncovered ICD Codes. I call Desert West obgyn and you say "deal with insurance". I checked and confirmed so many times before going through your checkup and yet you put me in such a situation. I'm going to report it in all places possible, bbb org, Twitter, etc unless you resolve your mess up. What kind of business practices do you follow????
Sep 13, 2021
The front desk person was very friendly and helpful. She directed me to Lana to make an appt. Lana was so kind and pleasant and made me feel very welcome. Thanks for picking out great staff!
Sep 12, 2021
Ladies in front weren't all that welcoming, the lady I saw didn't offer me any numbing or other options before stabbing my vagina and attempting to remove a cyst.
Sep 12, 2021
Dr Goad is Amazing and very thorough
Sep 11, 2021
I have been going to Desert West for many years. Nice people and nice facility on West Thunderbird Road.
Sep 11, 2021
Entire staff is friendly and helpful.
Sep 11, 2021
The care that was given to me by, Susan, Nora, and Dr. Oehler was really professional. They were very reassuring when I had to go to the hospital. I just want to say thank you.
Sep 11, 2021
Loved that I didn’t have to wait an hour before being seen. Very efficient. Then the doctor came in and she was wonderful.
Sep 10, 2021
Jennifer Shaw was the first GYN I have seen since the one I had been seeing went MIA after the pandemic. She was professional and easygoing and made me comfortable; she was communicative and answered every question I had. I hope to come back to her when I begin family planning. Thank you!
Sep 10, 2021
Excellent care, minimal wait time. Listened to me.
Sep 9, 2021
Super nice front desk staff, the nurse who took us back was awesome, nice, and very efficient! Dr. Tilden was great! She answered all our questions, gave us a ton of info, this is our first baby, and she made us feel very comfortable!
Sep 9, 2021
My first time at this clinic and I was very impressed with staff at check in as well as Dr. Kelly Goad. I found her to be very personable and interested in my care. She had a great sense of humor that made me feel comfortable immediately,
Sep 9, 2021
I already recommend your office to several of my co workers.
Sep 9, 2021
The NPI Smith was wonderful! She was knowledgeable and very sweet!
Sep 7, 2021
Doctor Medlock was wonderful and I'm sorry she had to leave the practice. However, I'm confident your entire staff is as caring as she was. This was my first visit but I'm looking forward to having this practice for all my gynecological needs in future.
Sep 7, 2021
Dr. Jaacks is a very compassionate professional who takes the time necessary to understand how her patients are doing and to answer all questions. Her medical assistant is extremely efficient and helpful.
Sep 6, 2021
My OBGYN saved my life by detecting a lump in my breast. Thank you so much!
Sep 6, 2021
Not at all my favorite exams to be done, but Dr. DeSalvo is always so gentle and caring and makes the yearly well woman exam much easier.
Sep 6, 2021
Dr Ludwig is amazing. Her kindness and positivity is great. I am so glad I found her and transferred cared
Sep 5, 2021
Great first visit!!! Staff was very kind and friendly! Dr.Ludwig answered all my questions! Her demeanor made me feel very comfortable in a typically uncomfortable situation. She made me feel cared for!
Sep 4, 2021
I could not get an appointment with any DR. until Oct. and due to my issue I could not wait that long so I made an appointment with a Nurse Practioner. She was excellent. She was a caring Lady and I would definitely see her again..
Sep 4, 2021
The staff here is always so nice. The office is so fancy and clean. And the lab techs are amazing I had two wonderful ladies help take my blood. The reason I mention this is because everywhere else I've ever had to get blood drawn the tech always has to poke me at least 3 times. The techs here found my vein in two seconds and got all they needed. No pain after thank you so much ladies.
Sep 4, 2021
Amazing staff, great people.
Sep 4, 2021
Every time I see Dr Wilkey she is at least 45 minutes late. If I were late you wouldn’t see me and charge me a no show. This is unacceptable
Sep 3, 2021
Friendly clinic! Dr. Shaw is a wonderful doctor and very easy to talk to,
Sep 3, 2021
I have been seeing dr wilkey for years and I would recommend her practice
Sep 3, 2021
I love Dr. Tom. She comes in and talks to you like a friend before she starts the exam. Very thorough.
Sep 3, 2021
Friendly staff and beautiful facility!!
Sep 3, 2021
As a new patient I arrived 30 minutes early to fill out paperwork but then when my scheduled time for my appt came I wasn’t seen until 20 minutes later. Then during my appt the dr. I had seen did not give me clear direction for a solution on the reason i was there to be seen and never said if i was going to return for another appt and left me in tears without any reassurance of what to do. Very disappointed and I felt lost and also wasted my time because the Dr. didn’t really know what was best for me after I expressed my medical history and total time with Dr. was 10 minutes.
Sep 3, 2021
Staff very friendly and efficient. My appointment was kept on schedule. Doctor spent time to go over my history and asked several questions.
Sep 2, 2021
Dr Tom was thorough and very knowledgeable. Referred to her from a friend as my previous PA had left my doctor's office.
Sep 2, 2021
Dr.Koon and his assistant Joann are great!
Sep 2, 2021
Very friendly and the doctor ran so many tests on me and showed he cared. I switched due to I felt my doctors didn’t really care my visits were bout just talking and not checking on my physically and this doctor did
Sep 2, 2021
Nobody likes going. At least they make it as easy as possible. Great staff!
Sep 2, 2021
Very caring professional friendly office. Always have a great follow through setting up further appts. and filling prescriptions completely. This office has always been the best in customer service. Always runs smoothly. Thank you for all your exceptional care. Lillian S.
Sep 2, 2021
I have been going to Dr. Oehler for years and she has been amazing! She is very professional, thorough and caring. I had two high risk pregnancies, which had great outcomes thanks to her. I feel like she always gave me the best possible care.
Sep 1, 2021
Loved the kindness of all the staff
Sep 1, 2021
I am heartbroken that Dr. Oehler is leaving, but I am happy for her and wish her the best on her next adventure.
Sep 1, 2021
Everyone is very friendly and helpful
Aug 30, 2021
Your office has a large waiting area which is good you don't feel smashed up. Your staff is efficient, friendly and professional. I would recommend to friends and family. My doctor was friendly, professional and knowledgeable. He explained what he would do and asked if I had any questions to make sure I understood my concerns.
Aug 29, 2021
I love Dr. Desalvo. I have been a patient for 16 years and he absolutely loves me. He knows my family and cares a great deal about who he cares for. I wish he was a PCP as well.
Aug 28, 2021
Professional and polite staff, short wait time in both the waiting and exam rooms. Dr. Lee was direct and knowledgeable while giving treatment options and needed procedures.
Aug 28, 2021
Everyone in the office is friendly, nice and provides high quality customer service and care for their patients! I have always felt heard and top priority when having concerns about my health. Wouldn’t want to go anywhere else!
Aug 28, 2021
The staff was friendly helpful and efficient. The doctor was thorough and explained everything. It was a great experience. Thank you!!
Aug 27, 2021
I waited in the general waiting room for 45 minutes past my appointment time and I had to go to work so of course, I was late.
Aug 27, 2021
The professionalism of the personnel was fabulous.
Aug 27, 2021
Very fast, straight forward check in process… facility was clean. There were a lot of patients in the waiting room and I was in and out extremely fast… under an hour. This is unheard of!
Aug 27, 2021
I have already had a few of my friends see Dr. Oehler and we all love her.
Aug 27, 2021
I was more than happy to have my exam there. My last exam was painful and I was scared of this one. It was fine and I now have confidence and a prescription to help with my issues. All done the same day. Thank you
Aug 27, 2021
All the staff was very professional and helpful. They took the time to listen.
Aug 27, 2021
I'm unable to provide a true assessment. I was with the DR for maybe 5 minutes. Extremely frustrating to be informed my test results weren't forwarded with referral. My understanding of the appointment was I would receive a detail explanation of the results and treatment options. Especially when I asked the scheduler prior to making appointment and was told that was handled. While Personnel up front was not engaging or friendly they were polite.
Aug 27, 2021
I've been bleeding for almost 2 months, went to Desert west. They didn't tell me much AT ALL. They said they'd call me with blood results and then call me. Didn't mention a next appointment. Very passive and acted like it was no big deal. I have no clarity.
Aug 27, 2021
Dr. Dowland is awesome. She listens to, provides options, and supports you. Absolutely love her.
Aug 27, 2021
I like they always have a nice smile and they assist yu right away.
Aug 25, 2021
#DR DOWLAND IS NUMBER 1 THIS OFFICE IS AWESOME AND HER MA JULIE ROCKS AS WELL MOST DEFINITELY RECOMMENDING THIS DR AND HER PRACTICE AS WELL TO OTHERS
Aug 23, 2021
Dr. Dowland was absolutely wonderful! Thoroughly explained what and why she is performing procedures, as well as asking permission. Excellent bedside manner! Staff was good too. Was so impressed in how my daughter was handled that I made an appointment for HRT for myself. Thanks so much!
Aug 22, 2021
I have always been very satisfied and everyone is always so helpful and friendly.
Aug 22, 2021
Wonderful experience. The Doctor was great as well as the front fest and nurse.
Aug 22, 2021
Dr Goad is great! She really takes the time to listen to her patients and really cares.
Aug 21, 2021
I appreciate the staff and Dr. Tilden for being very thorough and caring. They are all very sweet and I felt totally comfortable.
Aug 21, 2021
Nurse practitioner Andrea Corrick is so wonderful!! Ive been going to her for years and love how personal she is.
Aug 21, 2021
Everyone is always friendlly and precise- wait times are not much of a wait at all! The offices and examination rooms are always spotless
Aug 20, 2021
Dr. Wilkey is the BEST OB/GYN I have ever gone to!
Aug 20, 2021
Great service! This appointment was everything I wanted and more! The dr explained everything so well.
Aug 20, 2021
Was taken care of beautifully but still waiting on follow up
Aug 20, 2021
The staff was nice and the provider was knowledgeable and kind. I got in and out very quickly.
Aug 20, 2021
I would definitely recommend this practice. I love Dr. Boots, she is always thorough, detailed and friendly. The best part is I never feel rushed or made feel bad when asking questions. Her assistant as well as all other ultrasound technicians, nurses and receptionists are all very friendly. They are also great about getting back to me quickly through the portal.
Aug 19, 2021
Dr Tilden was great. I have other medical issues and she was very open to talk to the other Dr's.
Aug 19, 2021
Definitely had a great experience. My provider was very thorough and informative.
Aug 19, 2021
Nice big clean rooms through out. The staff were very nice and every thing was done in a timely manner
Aug 18, 2021
Love Dr Goad. She is always so supportive and listens to all my concerns. Excellent bedside manner and so caring. Truly a great person
Aug 18, 2021
I loved the new Thunderbird location! It’s beautiful!! Hannah Smith was also amazing!
Aug 18, 2021
I have come here for years, I’ve consistently been treated with respect and kindness. Whenever I have questions, I am provided with accurate information in a timely manner.
Aug 18, 2021
This office is very clean and the staff is very professional and friendly. Dr. Dowland is very thorough and explained everything so well! Highly recommend!
Aug 18, 2021
I loved the atmosphere of the clinic, the warm welcome of nurses and Dr Tom. She is magnificent. Hardly any waiting. Very efficient.
Aug 18, 2021
The staff was so friendly and understanding. They made my feelings heard and validated. It was so clean and comforting environment.
Aug 18, 2021
Love the new place, extremely friendly and professional.
Aug 18, 2021
Elisabeth was amazing and listed to me. Set me up with the help I needed. God bless her
Aug 16, 2021
Really liked the PA Dr. Holsen. She had good information. I didn't have to wait long for my appointment.
Aug 16, 2021
Love the staff, so personable and no long waiting to be seen.
Aug 14, 2021
Love dr. Wilkie & Patty her asst. very professional and so open to questions & answers!
Aug 14, 2021
efficient, friendly, took time to listen and answer questions
Aug 14, 2021
Office staff, assistants and Dr. Tilden were very easy to talk to and listened to my concerns. I felt very at ease with them all.
Aug 13, 2021
Thank you for adhering to the appointment time and respecting my personal time by being so efficient in your office
Aug 12, 2021
Very nice and professional staff.
Aug 12, 2021
I have been seeing Dr. Zhang for a few years now, and I LOVE her! It probably helps that we are about the same age, but I really relate and have always receive excellent service.
Aug 12, 2021
Nice, pleasant staff. The nurse who did my exam was quick, yet through. She answered all my questions and was warm and caring. Loved the location and hours.
Aug 12, 2021
I was impressed how efficiently tjhe large busy office was run. The wait time was less than 10 minutes before I saw the doctor
Aug 12, 2021
Office staff not friendly. I felt the doctor didn’t explain my situation very well.
Aug 11, 2021
I love Dr. Dowland! She's informative, kind and never make me feel like I'm a bother or less important than other patients.
Aug 11, 2021
Excellent service and friendly staff as well as doctor.
Aug 9, 2021
Dr. Collins is amazing! She takes her time & works with you to help out in all situations!
Aug 9, 2021
Everyone is very personable and knowledgeable...........
Aug 8, 2021
I love Dr. Amy Boots! She is compassionate, friendly, and extremely skilled. I recommend Desert West Ob/Gyn.
Aug 8, 2021
Love Dr. Dowland. She listens, is very practical in her advice, and doesn't demean you for carrying extra pounds. The staff was also very efficient and friendly. Got me in right on time.
Aug 8, 2021
Dr. Hannah Smith is a wonderful, warm and efficient doctor!
Aug 8, 2021
Your staff was very kind and welcoming from the time I entered the building to the time I left! I appreciate your level of caring and customer service!
Aug 8, 2021
All really nice and personable.
Aug 7, 2021
I loved the energy that I got walking into the office & the reassurance the doctor gave me. This is my first baby so I was very nervous to be there but I left with a lot of weight lifted off my shoulders!
Aug 7, 2021
I have had a good experience with the newer Deer Valley office. It has a smaller feel and each time they have seen me before my appointment time. Susan Swenson, NP is a caring provider.
Aug 7, 2021
dr dow land very nice puts you at ease staff all very friendly and polite
Aug 6, 2021
I've been with Desert West for two pregnancies, both being high risk. They are an amazing company with very caring and genuinely good doctors and nurses.
Aug 6, 2021
She is very careing and takes the time to listen to what questions and concerns who have
Aug 6, 2021
I have been a patient at Desert West OB/GYN since our arrival in Arizona over 30 years ago. It is a wonderful practice and couldn't imagine trusting my care to anyone else.
Aug 6, 2021
Doctor and staff very nice
Aug 6, 2021
I am new to the area and dreaded finding a new gynecologist but I am extremely happy with Desert West. Had a very good visit with Dr. Shaw in the Sonoran office. The staff was great, friendly and helpful. Dr. Shaw is wonderful, very easy to talk to. I am happy to say I have found my new gynecologist!!
Aug 6, 2021
Love the new office and all the staff was so pleasant ..Andrea is the best Obgyn ever ...
Aug 5, 2021
Always friendly and Dr. Wilkey is the best! She explains everything she is doing and takes the time to answer your questions. I never feel as though I'm bothering her with anything, no matter what it is. Dr. Wilkey and her staff always make you feel very comfortable.
Aug 4, 2021
I chose this practice while working as a RN in the maternal child area, and have visited this practice over many years. I have always felt valued, safe, and well cared for by every member of the staff.
Aug 4, 2021
Had a great experience and love this doctor's office!!!
Aug 4, 2021
Very nice clean and friendly office
Aug 4, 2021
Dr. Wilkey and her staff members are great!
Aug 4, 2021
Dr. Boots made me feel very comfortable. She listened and I'm excited to move forward and take the next steps in my family planning journey.
Aug 4, 2021
They have always treated me like a friend but also are very professional. They are able to answer any of my concerns and have always been kind and helpful. I am a first-time momma so this is all new to me and they have helped every step of the way.
Aug 3, 2021
Great service! Professional staff! Trust in provider!
Aug 3, 2021
Dr. Swenson is very knowledgeable and informative. She always explains things very well and the female staff create a very safe and comfortable environment.
Aug 2, 2021
Dr. Goad is the very best!
Aug 1, 2021
I was very impressed at how organized the office was. It looks like when you walk in, you will be spending the day there!! But I wasn’t even there an hour from walking in to walking out!!!
Aug 1, 2021
Courteous, efficient, professional office staff. Polite and helpful telephone —appointment making staff. Wonderful doctor——Dr. Dowland. Professional and friendly. She explains what she is going to do and why. She puts me at ease and gives out handouts and information pertinent to my care. Her assistant was polite and friendly—she gave directives very clearly. I am a retired RN and have been a patient at Desert West for 30+years and I continue to be pleased with the care that I get there. Thanks.
Aug 1, 2021
Very excellent service. Very friendly and curteous staff. My gynoncologist did a outstanding job and gave an excellent service. I was very happy with her .
Jul 31, 2021
nice new office, friendly staff, really nice doctor
Jul 31, 2021
It was such a great experience. I am new in this whole birth control an active sexual live and the doctor was super nice and sweet. The girls at the front desk are warm and they explain everything the right way. Love the service, this would be our gynecologist for the rest of the time that God wants us to. Thank you for everything, God bless you.
Jul 31, 2021
Welcoming office staff ; calming environment. The Dr spoke to me and not just looked at her Laptop which I totally appreciated .
Jul 31, 2021
Staff is professional. Never a wait. Andrea has a great bedside manner.
Jul 31, 2021
Dr. Goad is both professional and personable. I truly appreciate that she makes me not dread the typically dreadful “well woman” exam!
Jul 31, 2021
My experience from scheduling a first appointment to the front desk when I arrived and then meeting the Provider was outstanding. I feel so happy to find my new office in the West Valley for all my Women’s Health needs.
Jul 31, 2021
The staff was great the nurses are super helpful and attended me with so much care I felt very welcomed they made me feel so happy! I now get so excited for my next appointments!
Jul 31, 2021
Everyone was cheerful and responsive. I was very grateful to be given a next-day appointment. I felt listened to and treated with great caring. I would definitely recommend Desert West.
Jul 30, 2021
Efficient and friendly staff
Jul 30, 2021
Dr. Ludwig was amazing and took her time during appointment. I waited over an hour but that’s the quality time needed for others I’m sure.
Jul 30, 2021
Ive always been happy going to Desert West. I love my Doctor (Dr.Boots) I will forever be grateful to her and her MA Tiffany during my pregnancy. I struggles with and sufter with my PPD and they were very supportive and helpful and because of that I trust them and will be a forever patient of hers.
Jul 30, 2021
I have been asking for help to get me on the portal. The "link" has not been received in my e-mail. Secondly, instructions from Dr. Wilkey were not clear to me. It was not clear to me why I was being referred to a gastroenterologist. On reflection, I have figured it out. Apparently, she wants to learn if Dr. Labowitz feels I need a colonoscopy. .
Jul 30, 2021
This appt was cancelled because I had covid. I called and let the office know I had covid and I’m disappointed that no one called to follow up with me or to see how me and baby were doing. And the last couple of times I’ve been in, I feel like he rushes me and doesn’t listen to all of my issues. Or acts like my issues are nothing.
Jul 29, 2021
The staff at Desert West OB/GYN is always very friendly. Andrea Corrick and Dr Judy Tom are both wonderful and caring.
Jul 29, 2021
Beautiful new facility. Staff was quick. Provider was wonderful.
Jul 29, 2021
Great OBGYN! Dr.Tom is so supportive, It actually feels like the nurses and doctors take their time to go over everything an not just rushed out the door.
Jul 28, 2021
I have been coming to desert West Ob/Gyn for over 20 years. Dr Wilkey, Dr Zhang and Andrea Corrick NP are wonderful! Very caring doctors and professional staff. I wouldn't go anywhere else.
Jul 28, 2021
I forget her name, I am so sorry for that but your PA was very nice and has great bedside manner. Everyone there was just very nice.
Jul 28, 2021
Beautiful new facility, same wonderful providers and staff!!!!
Jul 28, 2021
Professional staff. Very organized. Quick appointments.
Jul 27, 2021
Desert West OBGYN is top notch! Been seeing Doctor Wilkey since my teen years. Excellent service.
Jul 26, 2021
I was very happy with my appointment on Friday. I couldn't have asked for a better Doctor!
Jul 26, 2021
Absolutely love this obgyn. Dr.Tom was AMAZING. Being that we are first time parents, we had lots of questions that just wasn’t being answered by our previous OB. She was able to go into details about our health and our sons health. I have never felt more comfortable or confident leaving a doctors office, ever. She is definitely the best OB and we are thrilled to continue our pregnancy with her.
Jul 25, 2021
I have heard nothing but good reviews about this office. Went for my first visit on Friday and was highly impressed with the staff. Super friendly and helpful and Dr. Tom was top notch. I’ve been with the same doctor for 28 years and finally made a move to Dr. Tom and kick myself for not coming sooner.
Jul 25, 2021
I have been going to Desert West OBGYN for over 20 years and haven't had many issues. I usually see my regular doctor but saw an NP this time I haven't been to before. She was over 45 minutes late and never once apologized for the long wait time. My appointment was for 8:15; how do you run behind that long that early in the day? I was talking to the front desk staff about rescheduling my appointment when I was finally called to the back. I will definitely make sure to see my regular doctor as much as possible.
Jul 24, 2021
I was rushed through the entire appointment. I actually was in my car and on the way home 5 minutes before my appointment time. This was my first appointment with Dr. Coon, too. I spent less than 20 minutes...including the paperwork.
Jul 24, 2021
I was incredibly nervous heading into my first appointment. But every member of the staff was calm, warm, informative, and supportive. By far one of the best office visits I've ever had anywhere.
Jul 24, 2021
You are the best! Awesome Service.....
Jul 23, 2021
I love Dr. Tom! She is very thorough and makes me feel very comfortable.
Jul 23, 2021
Dr. Judy Tom is wonderful. I wish all doctors was as caring as she is. She does not rush you at your appointment. You don't feel like are not just another number there. She explains everything to you and answers any questions or concerns you may have.
Jul 23, 2021
Phenomenal bed side manner from Dr. Ludwig!
Jul 22, 2021
Friendly, fast, efficient.
Jul 22, 2021
Sporting of blood after pap smear
Jul 22, 2021
Dr Tilden was absolutely amazing. From start to finish, easily the best bedside manner and patience I’ve seen in a provider in a long time. She has such a calming presence and is truly an active listener as well as communicates so opening about things. Definite 12/10 recommend.
Jul 22, 2021
Easy check in, nice staff. I guess I just feel like it's a factory. I wish there were Drs there that specifically specialized in perimenopause .
Jul 21, 2021
Staff was friendly and gave great customer service.
Jul 21, 2021
Well, first I didn’t care for the tone of MA like sounding like she was speaking to a child, although it was a short demand like saying “ put your purse down and step on the scale” it was the tone she used and there was no Please!
Jul 21, 2021
I've referred several coworkers over the years.
Jul 21, 2021
My doctor made me feel very comfortable and gave me a lot of feedback about concerns I had.
Jul 19, 2021
Dr Tilden was absolutely incredible! She took the time to listen to my concerns and help guide me to other options. I am so grateful for her.
Jul 18, 2021
I was very pleased with my first appointment here. Everyone I encountered was pleasant to work with. I’m happy I picked this office.
Jul 18, 2021
The office staff and my practitioner were professional, kind, and courteous. While not my favorite appointment of the year, the staff made me feel very comfortable.
Jul 17, 2021
Dr. Ludwig was very patient. I did not feel rushed. Everyone was very nice.
Jul 17, 2021
I truly liked my provider. Very pleasant and knowledgeable.
Jul 17, 2021
Accessible, Friendly, and on time!
Jul 17, 2021
I came in to see Dr. Dowland and she was very friendly and helpful. And the people in the waiting room were also very friendly and answered all of my questions.
Jul 17, 2021
I highly recommend Desert West OB/GYN and Dr.Wilkey, I have been seeing Dr. Nina Wilkey for at least 10 years as my primary gynecologist. She is amazing, she listens, cares and takes her time. Dr. Wilkey or her staff is always available and always has great advice. Most of all, I trust Dr. Wikley. Unlike other Doctors, you don't wait around for your appointment time, I am always in to see her within 10 mins of my appointment time. The staff has always been wonderful over the years, from the moment you walk in until the moment you leave.
Jul 17, 2021
Best obgyn practice ever. Always have my questions thought about and carefully answered. Feel like I always receive top notch care.
Jul 16, 2021
Great medical facility. All employees are welcoming and professional.
Jul 16, 2021
Dr. DeSalvo & Maribel are always wonderful and welcoming! I look forward to our yearly visits!!!
Jul 16, 2021
Dr Shaw was very nice and caring
Jul 16, 2021
Checking to make sure there was a pharmacy on file for a new patient is HIGHLY recommended and would have saved me a ton of frustration. This could have been done during intake or confirmed by the doctor. As it was, I had to wait on the phone for a half hour and another 15 minutes once the prescription to be filled. That being said - the nurse practitioner I has was EXCELLENT! She took her time with me and was thorough.
Jul 16, 2021
I am going through a really tough time right now, and broke down in tears during my appointment. The staff comforted me and I felt understood - even though the breakdown had nothing to do with the reason for my visit. They are truly caring human beings.
Jul 14, 2021
It was my first visit to this office and I was very happy. Staff is very helpful and pleasant. I'm glad I've the change to this office.
Jul 14, 2021
Great care! The staff is amazing and made me feel super comfortable! Would recommend to all of my friends!!
Jul 14, 2021
Excellent care. Compassionate provider. Dr Lisa Jaacks is wonderful. Support staff pleasant and helpful.
Jul 14, 2021
Dr. Judy Tom was great! Definitely recommend, she was so friendly and personable. She really took the time to listen to me and go over the treatment plan. I look forward to having her as my OBGYN provider. Wait time was a little long, only because I was a new patient and there was an issue verifying my insurance. (New company bought out my insurance and haven’t gotten the new card) I had also printed new patient forms on the website and filled them out prior to my visit for easy check in. Its a very busy clinic but they have options for self check in and check in with an office assistant as well. Tons of seating options, chairs with arm rests and chairs without arm rest for patients comfort. Phlebotomy lab is on site through Sonora Quest so easy for me to view my results.
Jul 14, 2021
I have been going here and seeing Dr Jaacks for the past 5 years! I absolutely love the team and will continue to go back
Jul 14, 2021
Dr. Jaacks is always very pleasant and makes you feel comfortable. I love going to her because I know I am in great hands especially with her expertise!
Jul 11, 2021
It would be nice to schedule sooner with the Dr vs the PA. Needed to get in before November. pA was nice and was able to answer all my questions.
Jul 11, 2021
The front desk people could use guidance in checking in, not all of us use a computer on a daily basis.
Jul 11, 2021
Check in was super easy as a new client; they were running a little bit behind but it was acknowledged to me and they apologized which meant a lot to me. I am used to a doctors office where it can take 30+ minutes for them to even get you back, let alone see you. My nurse was amazing and made me feel very comfortable and answered all of my questions. Definitely recommend coming here!
Jul 10, 2021
on time appointments, dr. Oehler is awesome.
Jul 10, 2021
Excellent care and service
Jul 10, 2021
Very short wait time in the waiting room and exam room. Procedure was quick and doctor answered all of my questions.
Jul 9, 2021
The staff is very friendly! Dr Susan Swenson is just the best!!!
Jul 9, 2021
Wonderful doctor and techs
Jul 9, 2021
I came to Desert West from another OBVYN, and the difference between the doctors and staff was incredible. They listened to my every concern, made me feel as though my health was actually important, and even helped to explain what was a tough situation to me in a professional and comforting way. Nurse Holsen was amazing, I would definitely recommend Desert West to anyone!
Jul 9, 2021
I have been seeing Dr Wilkey for many years, she is great. She listens to questions and takes the time to explain and go over things.
Jul 9, 2021
Everyone was super friendly and put me at ease.
Jul 9, 2021
The staff was very friendly and patient. They made me feel comfortable about the whole process.
Jul 9, 2021
Everything was great except the HOUR delay. Appt. was 9:45am and I did not have exam until 10:45. #6 and #9 below is N/A.
Jul 9, 2021
Very nice staff and loved meeting with Dr. Tillman she is wonderful! Looking forward to continue with her during my pregnancy.
Jul 8, 2021
Dr. Koon is an amazing doctor. I went from thinking I couldn't have children, to being pregnant with a healthy baby. He discovered my endometriosis and was able to normalize all of my symptoms (after four years of doctors telling me nothing was wrong).
Jul 8, 2021
Felt like you were in a clinic in and out in and out don’t feel like they have time to really know patients
Jul 8, 2021
Loved my DR! I was very nervous about my appointment but she was very gentle and kind
Jul 5, 2021
I had a great experience at my appointment. Dr. Goad is fabulous. Explained everything so I could understand.
Jul 4, 2021
Used to hate going for these yearly check ups but feel comfortable going to this office.
Jul 4, 2021
Took time to help me sign-in
Jul 3, 2021
Dr Jaacks is the best doctor I have ever had. She cares about her patients and makes an effort to get to know you.
Jul 3, 2021
The front office staff are not very pleasant to talk with. They are so short and rude and don’t even look at you while talking with you.
Jul 3, 2021
Been going to Desert West OB GYN for over 20 years and always excellent and caring service
Jul 2, 2021
Love Dr Nina Wilkey, her communication skills are excellent, always puts you at ease when asking questions. She is informative about women’s health issues. Very comfortable to be around.
Jul 2, 2021
Office is always pleasant place staff is very welcoming
Jul 1, 2021
I started coming to Desert West for my first pregnancy in 2019. I was seen by Dr Boots and her assistant Tiffany. They are both AMAZING. Dr Boots took all my concerns about my pregnancy seriously and always put me at ease. I previously had an ectopic pregnancy, so Dr Boots kept a really close eye on my baby and myself. She even did a few follow up calls during my pregnancy. I couldn’t my of asked for a better doctor. Tiffany her assistant was so attentive as well. She always returned my calls , very knowledgeable and is a warm hearted person. You can tell Tiffany loves her job. Both gals are my Angels. 2nd pregnancy currently being seen by nurse practitioner Andrea Corrick. She has been watching this pregnancy very close as well , due to my history. She shows true compassion and kindness. Andrea is very professional and Has provided me with all the detailed information I like to have in regards to my pregnancy. I know I’m in great hands. I now have a healthy 18month old and a second baby on the way. Desert West has been the best choice I’ve made during these pregnancy. I highly recommend them.
Jul 1, 2021
Always an easy, comfortable experience
Jun 30, 2021
👍😊👍😊👍😊👍😊👍😊👍😊👍😊👍😊👍😊👍😊👍😊👍
Jun 30, 2021
Dr. Ludwig is fantastic. She helps ease your concerns and listens attentively. I recommend her to everyone.
Jun 30, 2021
The ladies up front were very polite and kind and made my first time very easy.
Jun 30, 2021
Making appointments and getting a timely appointment is difficult. I love Dr. Wilkey. I just wish it was easier to see her.
Jun 30, 2021
I have not heard back yet on results of my urine that I left. can someone give me an update please thank you
Jun 29, 2021
Dr Jaacks was a great listener, very kind and compassionate. She recognized immediately the issues I was having and came up with a plan to help solve the problem. Staff at front desk friendly....didn't have to wait long before being seen. Medical Assistant Chloe is excellent...as the doctor ordered some medications for me and my insurance company copay was off the charts expensive.....Chloe, researched and was able to get the medications at a fraction of the cost. Thank you!
Jun 29, 2021
As a new patient I was very impressed from the moment I walked into the office until I left. I was taken back at my appointment time~ which I truly appreciated. Dr. Shaw & her assistant were very professional & caring. Dr. Shaw took time during my appointment to go over the reason I was there & to answer my questions. I did not feel rushed at all. I truly appreciated her personal interest during my appointment.
Jun 29, 2021
Everything I was told about Dr Goad was TRUE. She is absolutely so amazing!!!! She actually sat there and really listened to me and she gave me a list of options instead of saying “oh well we don’t know what’s wrong with you”. Before seeing Dr Goad, I went to other Drs and they were no help. It was extremely frustrating because it’s my health. They were always in a rush and never really took the time to hear me out and just help me. I highly recommend Dr Goad 100%. Also, the ladies in front are just as amazing! So friendly!
Jun 29, 2021
Wonderful staff, office great!!!!
Jun 29, 2021
I been attending the Desert West over 6 years and they are great. The staff is amazing and OB/GYN Dr. Zang so love this place
Jun 29, 2021
Everyone from the front office staff to the doctor was great. I felt at ease and comfortable the entire time and it was the lease painful appointment I've had (physically and mentally) in quite some time. I would not hesitate to recommend them to anyone in the Anthem area looking for a good office to go to.
Jun 29, 2021
I really like Dr Mahor because she actually listens! The staff were very nice and answered my questions.
Jun 29, 2021
Paper work completed online ahead of time was good, but didn't suffice after getting to the office.
Jun 29, 2021
I find it very irritating that schedule is only open 3 mo ahead of time for NP to do annual exam. She tells me she's happy to open her schedule out longer. My work schedule is difficult to juggle and more open scheduling would be appreciated.
Jun 29, 2021
The nurse practitioners I’ve seen here are so incredibly helpful and friendly. No one “likes” coming to the gynecologist but they made me comfortable and informed. Thank you ladies!!
Jun 29, 2021
Amazing visit with NP Hannah, she was kind and very thoughtful.
Jun 29, 2021
Doctor Matlock is great. She's pretty cool for a doctor. Very down to earth.
Jun 29, 2021
I had a wonderfully positive experience. Staff were friendly, my appointment started on time, and I REALLY liked Dr. Jaacks!! Very personable, informative, and was not in a rush during my time with her.
Jun 28, 2021
Great office, very efficient. Dr. Tom is the best!
Jun 23, 2021
They got me in immediately and were very kind and helpful. The office is gorgeous and clean.
Jun 23, 2021
I see Andrea everytime and she always makes me feel so comfortable.
Jun 23, 2021
I would only recommend the services to a friend to only include Dr. Tom, gynecologist!!! . She was so kind and gentle with me regarding a certain procedure. Easy to talk to and is in fact a great listener! The front desk office staff, that I had the pleasure of speaking to were not as friendly with the use of using great customer service skills!!! The front desk waiting area was noisy, you could barely hear your name being called, and who actually, front desk or medical assistant was announcing your name!!!
Jun 23, 2021
Very friendly , professional and felt comfortable from start to end of appointment.
Jun 23, 2021
Dr Goad is amazing. So glad I found her.
Jun 22, 2021
Desert West OB/GYN, Ltd. is a professional medical office. It runs like a well oiled machine. Everything for a new patient was organized and efficient. My interaction with the staff allowed me to relax before I ever met my physician. Even busy with heavy patient traffic, the staff still seemed to give this new patient directions pleasantly. Dr. Thom is a knowledgeable professional answering my questions seriously. Overall, a positive experience like I'm accustomed to expect.
Jun 21, 2021
i was looking shopping around for OBGYN 1st time permanency. Mind you i have no clue what i am doing and learning as i go. when i initially called to set my appointment the girl was rude, i don't know who i spoke with but she sound young, i was dealt with in a patient manner. when i went to my appointment i went to 75th ave & deer valley location. the woman who helped me at the counter was SO NICE definitely gave me a better first impression. the DR was great she is so knowledgeable and makes everything feel at ease, and most importantly made me feel comfortable. thank you!!
Jun 21, 2021
Love this office! I have been going here for 10 years. Dr. Oehler is amazing! She delivered my first son and was my OB while carrying my twins. I feel like each time I come in to see her and her assistant Victoria I get personalized treatment. I also love that Victoria is always available to take my calls to help me decide if I need to schedule an appointment. She is very aligned with Dr. Oehler’s recommendations as well so you can tell they have a great working relationship. The only concern I ever have is getting in for an appointment. Whenever I call the soonest they have available is usually 2 or more weeks out.
Jun 20, 2021
Dr. Ludwig was amazing!! Very nice
Jun 20, 2021
Jamie Goldman was awesome and explained everything well.
Jun 19, 2021
Finally consented to an ultra sound which I will see if follows up on an appointment. Could not use x-rays I had. No e-mail so x-rays could not be forwarded in advance. Really a waste of two hours. She did what could I guess.
Jun 19, 2021
Dr boots and her assistant were so kind, quick and efficient. They let me know of after care and were so welcoming. It makes me excited to have them as my team for when I do get pregnant.
Jun 19, 2021
Dr. Goad is always so kind and professional. She goes out of her way to make you feel important and comfortable. So thankful for her! :)
Jun 19, 2021
My pharmacy faxed 3 requestss to you for refill with no response
Jun 18, 2021
Office is run efficiently and professionally. Staff are courteous and timely. Office is clean and organized. I would highly recommend
Jun 18, 2021
Great bedside manner. First pap I've had that wasn't painful. Definitely recommend.
Jun 18, 2021
I absolutely love and trust Dr.Boots and Tiffany her amazing medical assistant! I refuse to go to any other practice the level of care and compassion they have makes me feel very well cared for. My appointments are always special and not just in the door and out the door. They are really truely the absolute best team you could have care for you
Jun 18, 2021
Courteous staff & Dr. Dowland is very easy to talk to & educate. She is amazing!
Jun 18, 2021
I was very pleased with the efficiency of the office as well as how they made you feel. I felt that I mattered.
Jun 17, 2021
Doctors are great, phone scheduling and nurses were less empathetic and didn't make me feel the greatest after a miscarriage. It was upsetting. Also absolutely ridiculous I could not make an appointment with my own doctor for 2 months.
Jun 17, 2021
Didn't wait long in the waiting room; procedure with quick and details explained well
Jun 17, 2021
I arrived pre request 20 minutes before my appointment. I sat in the waiting room another 35 minutes before I was taken back to a room. Once there, it was another 15 minutes before I saw the doctor. She apologized and mentioned the first appointment was late and should have been rescheduled. Apparently it wasn't and the rest of us patients felt this. Nothing was said to me either in the waiting room or in the exam room. Very frustrating to say the least.
Jun 16, 2021
Dr. Zhang is very professional. She cares about patients.
Jun 16, 2021
I have been seeing Andy Corrick,NP, and Dr. Judy Tom for almost twenty years. They are both wonderful and always willing to explain any procedures and they take the time to make me understand and feel comfortable. I would highly recommend both of them. I’m sure the other docs are good but I just love these two!!
Jun 16, 2021
Love this office. The staff is friendly and Dr. Goad is the best doctor. She really listens and answers all of my questions.
Jun 16, 2021
Dr. Tom is ALWAYS so nice! She treats you like friend not just a patient. I never feel rushed when I have questions or concerns.
Jun 14, 2021
This was my first time going to Desert West and I will definitely be back! The entire staff is amazing here. I saw Dr. Matlock and she was very nonjudgmental, first doctor where I genuinely felt like she was listening to me and doing what was best for my situation. Not only that she explained things to me without me having to dig for information. I needed to get some labs done and was able to do it in the same building 5 minutes after my appointment ended. Definitely recommend this place!!!
Jun 14, 2021
Great staff very supportive no matter what your choices and decisions are.
Jun 13, 2021
I loved my new Dr, She explained things well and answers all my questions!
Jun 12, 2021
Dr. Dowland was amazing! This was my first appointment at this clinic and I had some concerns about my health. Dr. Dowland took the time to listen to all of my concerns, and she discussed her concerns with me, educating me as we talked. She ordered some further testing and I look forward to going back to see her. Finally! A doctor who cares about her patients!!
Jun 12, 2021
2nd or 3rd time being at the clinic and have not seen my Dr! Not happy about that. I had a Mother and Sister who died from uterine/breast cancer.
Jun 12, 2021
All of the staff is very kind & welcoming. I never have to wait long for my appointments and the new facility is beautiful with lots of space in the waiting area.
Jun 12, 2021
Every one was so helpful. It started when we checked in. The lady helped us fill out the forms because I could not speak english, and my husband had lost his writing arm. It continued with the lady that called us in. She was so helpful. Then our doctor came in and performed the procedure and we were out very quickly. Every one was very proffesional.
Jun 12, 2021
Could not get my birth control on time because you couldn’t get me in due to being booked so had to be with when you could have done even just one more refill.
Jun 12, 2021
Cynthia and her assistant, and the training assistant were AWESOME! I didn't think anyone could be the same as Andrea, but this team definitely was! THANK you for making uncomfortable, comfortable.
Jun 11, 2021
I've been a patient of Dr Tom's for many years. She's very caring, thorough, and I never feel rushed. Recently I needed a pelvic ultrasound which can be uncomfortable. Kirstie, my ultrasound tech, was wonderful. She put me at ease immediately and made it an almost enjoyable visit.
Jun 11, 2021
Amazing service. I loved my provider Dr. Swanson. She was very helpful and kind. I will definitely be using their services for years to come.
Jun 11, 2021
Didn't have to wait too long. Both the nurse and doctor was so nice. The doctor sat with me and listened to my concerns.
Jun 10, 2021
Dr. Zhang and Nancy her MA are amazing.
Jun 10, 2021
Wonderful staff. Everyone was very efficient and all my questions were answered.
Jun 10, 2021
Everyone there was so friendly! It was busy, but they made sure I was taken care of.
Jun 10, 2021
Love love love this place. The providers are all friendly and knowledgeable regardless of what stage in your life you are ☺️. So happy I found them
Jun 10, 2021
The office staff was very pleasant and welcoming. The Nurse I saw was extremely helpful
Jun 9, 2021
Great assistant i saw and clean facility.
Jun 8, 2021
I have been a patient of Dr. Dowland for 4 years. Her bedside manner is excellent. Dr. Dowland is awesome, gives you the time and attention you deserve. She takes time to answer your questions. She does not discriminate. She is very patient, kind, humble, knowledgeable, and easy to talk to. Her staff are wonderful too and the office is very clean. The entire practice is great. I highly recommend her.
Jun 7, 2021
The doctor that saw me was so nice and caring, really took her time to listen and explain things. Made me feel so good to know that she took the time to explain everything and answered all of my questions.
Jun 7, 2021
Once i found location, office personnel and doctor visit were generally usual as expected. It was difficult once getting off I-17 to find actual location of office
Jun 6, 2021
Good office for Gyn care. This new office location is good. The downside is that it was extremely warm in there, so much so that I perspired so much that the exam paper stuck all over my body. What a mess.
Jun 6, 2021
Always is on time , organized friendly
Jun 6, 2021
In every aspect of my appointment I found the staff to be extremely professional. Dr. Tillman was so at ease in addressing my concerns as a new patient. She addressed the concerns I voiced and managed to sooth my apprehension surrounding my visit. Prior to our discourse I was in a real state of panic, having extreme anxiety worrying about my visit. I really appreciated her approach in guiding, explaining, and managing my take-away.
Jun 5, 2021
This office is very large but all are friendly and efficient. All the providers I’ve seen are top notch!
Jun 5, 2021
I absolutely love this practice. I am now bringing my girls here as well. The many locations and the amount of doctors available allows for flexible scheduling. I will remain with this practice as well as my girls. They have delivered all of my children. I am so happy I found them!
Jun 5, 2021
I have gone to Desert West and Dr Goad for over 5 year for my gynecologist and had an excellent experience. Desert West is conviently located and alway able to fit me in for appointments or I am able to see Dr Goad at another location. Dr Goad & her nurses are all very professional but pleasant and friendly. I would recommend them to and woman for OBGYN needs.
Jun 5, 2021
Desert West OB/GYN I had such a positive experience here! All staff were willing to answer all questions and were very friendly and helpful! The office was clean and I was seen in a timely matter! Overall super satisfied with my experience!
Jun 5, 2021
I found the entire office staff to be professional and caring.
Jun 5, 2021
Love the PA Susan. She’s so kind and makes an unpleasant experience less daunting.
Jun 5, 2021
Ive already left a review on google reviews
Jun 4, 2021
The Services I Receive Are Always Excellent!
Jun 4, 2021
I love Dr Dowland and I would recommend her to anyone. She is thorough and explains everything in a way that even I understand.
Jun 4, 2021
I have been coming here for more than 20 years don't intend to change, they hear me out and cover my issues while always efficient.
Jun 4, 2021
Dr Tildon is very kind and helpful.
Jun 3, 2021
Check in process easy and quick
May 31, 2021
Virtually no wait time this visit. Love the automated check in kiosk.
May 31, 2021
Very clean place and friendly staffs.
May 31, 2021
Dr. Dowland and her staff are always professional & courteous. Dr. Dowland takes time to answer questions & explains procedures. Office visits are done in a timely manner; I have never had to wait more than 10-15 min for appointment.
May 30, 2021
Office very clean & well organized. Efficient check in process. Appointment on time. NP Hanna was awesome.
May 29, 2021
Dr. Wilke answered all my questions and has a wonderful bedside manner. I feel very confident with her & her recommendations
May 29, 2021
I love my doctor and the staff is very friendly.
May 28, 2021
I am a long time client. The physicians I have seen have been excellent. The wait time for this last visit was unacceptable, I was on the verge of leaving after >45 minutes waiting in the exam room!!!
May 28, 2021
The staff was very friendly and quickly attended me. The Doctor was awesome asked me questions I didn't even know I wanted answers to.
May 27, 2021
Friendly service and I was able to get an appointment quickly.
May 27, 2021
Excellent experience! Clean, courteous, efficient, friendly! I am so grateful I found Desert West! Andrea Corrick and the whole staff were great!
May 27, 2021
Very prompt and everyone was so friendly and helpful for my first time.
May 27, 2021
I love Desert West OBGYN, they take great care of me and I'm always happy to visit their office.
May 27, 2021
It was my 1st time meeting Dr. Jaacks. She was very personable, genuine, and knowledgeable and made me feel comfortable within minutes of meeting her.
May 27, 2021
I like how nice & roomy the waiting room is. The staff is friendly. Would recommend to family & friends.
May 26, 2021
I love Dr. Dowland. She is absolutely amazing, so patient, kind and a great listener. However, the receptionist was not very patient and after over an hour wait, was a little snappy with me over the delay. Even with this, I would recommend Dr. Dowland to anyone. Thank you!!
May 26, 2021
Dr. Dowland is fantastic! A total professional, listens, informs and is very gentle with her examinations.
May 26, 2021
Dr Oehler is amazing. I appreciate her compassion, kindness and overall way with me-very sweet and considerate. She took her time with me and I didn't feel rushed and also explained everything clearly. She really listens and hears. Everyone in the office has the same kindness and calm demeanor. It's very comforting when I am at your office feeling vulnerable and awkward.
May 26, 2021
I have been going here for the past thirteen years. I have never had an issue at this practice and to be absolutely honest Dr. Desalvo kept me and my daughter alive and I will forever be grateful. The entire practice is amazing.
May 26, 2021
Best doctors and great care!
May 25, 2021
5 star! I absolutely love Desert West and recommend it to any and everyone. The staff is all so pleasant and kind. I see Dr. DeSalvo and I absolutely adore him. 10 years and counting. I won’t go anywhere else. Thank you for always providing great care. ❤️
May 25, 2021
Very nice Doctors office! Friendly staff and Appointment was on time. The Doctor spent plenty of time with me as a new patient, and answered all the questions I had.
May 23, 2021
I was a new patient and I found that everyone was really friendly and helpful. I have mobility challenges, so two people helped me get up on the table and the doctor helped me get back off again. I really appreciated that. Dr. Ludwig was super nice, listened well, and had already read the paperwork I filled out, which I find that often doctors do not do.
May 23, 2021
Great service, friendly staff, and no long wait times.
May 23, 2021
They all made me feel very comfortable!
May 22, 2021
The new office is beautiful! The staff is very friendly. PA Smith was very thorough, I would highly recommend seeing her!
May 22, 2021
Dr. Wilkey is fantastic....very thorough, professional and approachable.
May 22, 2021
Dr Good and team where great
May 22, 2021
I've been a client of this ob/gyn office for many, many years now. I find them highly efficient and responsive to their clients. I would recommend them to anyone searching for a new doctor.
May 22, 2021
Dr Matlock was so caring during my pregnancy. I didn’t feel like just another patient. I’ve also seen PA Hannah. She was also amazing. She took her time answering questions and made me feel important.
May 22, 2021
Warm, knowledgeable, funny and responsive!
May 21, 2021
Very clean and comfortable office and staff. Highly recommend!
May 21, 2021
Wait time to be seen was longer than anticipated, but Dr. Shaw was worth the wait!
May 21, 2021
Dr. Wilkey is always the best. She always has the patient’s best interest in mind.
May 21, 2021
Nurses very helpful, made me feel more comfortable during my appointment.
May 20, 2021
I am usually a patient of Dr Boots (who I adore) but needed an appointment sooner than later. I was able to get in with nurse practitioner Hannah and she was an absolute blessing the day of my appointment. She was personable and made me feel so comfortable. As a fellow healthcare provider I appreciate her kindness, professionalism, and knowledge. Thank you Hannah and Desert West.
May 20, 2021
The staff is great and the new facilities are beautiful! Dr. Boots is so approachable and makes you feel so comfortable!
May 20, 2021
I was very disappointed in my visit with Dr Koon. As a new patient I felt he did not take the time to review my history nor address my concerns. I felt the whole appointment was rushed and he wasn’t in there for more than 10 minutes. I left very frustrated and don’t plan on returning.
May 20, 2021
Very clean and professional facility - Dr Goad is so easy to talk to and listens !
May 20, 2021
I have been a patient of Dr.Desalvo for 7 1/2 years and going strong. From the minute you walk in the front door, you are welcomed with respect and kindness. Dr. Desalvo and his nurse are both very kind and knowledgeable. He spends quality time with his patients - asking and answering questions and explaining treatments, etc. I have and will continue to refer family and friends to him.
May 20, 2021
Very helpful and caring doctors and staff. Highly recommend!!
May 19, 2021
Wish I could have more understanding and genuinely concerned doctors just like Dr. Oehler. So appreciate her.
May 19, 2021
I appreciate that Dr. Wilkey took the time to read my chart prior to entering the room. She asked me questions rather than me having to bring her up to date! I truly appreciate her and am glad I found her!
May 19, 2021
I cannot tell you how happy I have been to find Desert West after moving to AZ from CA
May 19, 2021
My only concern was that my primary care office was sending me to Amy Blanshard at Desert West. Her name was on my order. When I called for my appt, I was told that there was no one there by that name. So, I scheduled an appt with whomever was available. I researched Dr. Blanshard and she indeed does exist and her phone number is the number for Desert West. Further research lead me to find that her name NOW is Dr. Blanshard Boots. I'm puzzled that 1. my primary care does not have the correct name and 2. Desert West doesn't know that Dr. Boots is Dr. Blanshard in the scheduling department.
May 18, 2021
Doctor was great. She answered all of my questions and made sure I felt good before leaving.
May 17, 2021
Everyone, from the front office staff, Dr. Mattlock and the lab staff were all so sweet and helpful!
May 17, 2021
Dr Boots is thorough and definitely does her research before doing any procedures at all. If you have more issues than one, she makes sure to compile everything and will work on you or send you to a specialist. Very professional in my opinion. She just doesn't Jump in based on your symptoms. I would recommend her to a friend or family. My mother sees her and has for quite some time. Front desk lady is extremely nice. If you need a specific specialist, Dr Boots will refer you out if necessary.
May 16, 2021
In and out and all my questions answered
May 16, 2021
Very nice waiting area - very friendly and professional staff.
May 15, 2021
During my recent visit to Desert West I saw Dr. Tilden. She not only answered my questions, but was able to work additional testing into her schedule. I appreciate the care I have always received, regardless of which doctor I see.
May 15, 2021
First time here and I loved it. Was in and out within an appropriate time. Didn’t feel rushed. Dr. Shaw was amazing and was very informative and answered all of my questions and concerns. I have been unable to find someone I like and I will definitely be back to see her again.
May 14, 2021
You ask for us to come 15 min early to fill out the form at the Kiosk, then have us fill out a form on a clip board that did not have my surgery done from Dr. Koon for my hysterectomy in 2019 on my past information, then wait in the waiting room for 32 min and Dr.Koons assistance did not apologize for the wait or even thank me. Not to mention, every time I see Dr. Koon I cramp after my exam and dread it. This was not the situation with Dr. Tom ever. I will be moving my provider back to her as she is gentle and uses the appropriate tool for my small cervix and it gentle. Dr. Koons assistant needs some bedside training. She is not friendly and gives off an "I am just here" attitude. Solution: Allow us to update our information on a portal from home prior to all the loops that is needed when arriving.
May 13, 2021
FINALLY found a OBGYN doctor that I can trust. Feel cared for and listened to.
May 13, 2021
I felt rushed and I didn’t feel like the doctor listened to me. She didn’t explain in simple terms to my 17-year-old what she was even talking about. My 17-year-old daughter didn’t feel part of the conversation and I had to explain everything when we got out to the car. It was obvious the doctor was in a hurry. She talked fast and it was hard to interject conversation. This wasn’t the normal doctor that we usually see. We had to see somebody else because it was urgent. I had a good experience with the other doctor that we saw. She was very kind and explained everything.
May 13, 2021
As always everyone was great
May 13, 2021
I had a pleasant visit at Desert West. My wait time was very short, and Dr Chang is a wonderful Doctor. I will refer to anyone in need of an OB/Gyn doctor.
May 13, 2021
The nurse practitioner did not listen to me or address my needs. She was more concerned with processes and a very narrow focus.
May 13, 2021
Been coming here for over 15 years and couldn’t love the practice more.
May 13, 2021
The new facility is bright and inviting with more than adequate seating.
May 13, 2021
All the employees are very nice they understand you and everything goes well
May 12, 2021
I love my doctor about her staff is amazing too. And that makes an important difference! So many doctors are wonderful but their staff isn't..... Dr Lisa Jaacks has been a miracle worker for me. I'm pretty sure you can't go wrong in this group.
May 12, 2021
The provider was amazing
May 12, 2021
Very friendly staff, very clean lobby and rooms, and great care from all the providers.
May 11, 2021
The front receptionist were not friendly when I ask about if the Dr was behind and then they made a comment about why am I asking again
May 10, 2021
Very professional. Always on time. Beautiful new facility
May 10, 2021
Very professional and friendly environment
May 9, 2021
Love Debbie and desert west
May 9, 2021
Dr Ludwig is fantastic. She personable kind and knowledgeable.
May 9, 2021
Nice staff. Appointment went well
May 9, 2021
My doctor is really great! I was a bit nervous when I found out my doctor was a man, but to be honest he made me feel very comfortable and seemed genuinely happy to hear I'm pregnant and baby is looking great, and shows he truly cares and wants to help the best he can. Also, I love the fact that I never have to wait very long in the lobby after I get there for my appointment, the staff always seems nice and shows they know what they are doing to keep everything moving along smoothly.
May 9, 2021
Dr. Tilden is amazing! I cannot rave about her enough. This was my first visit with Dr. Tilden and she was thorough, professional, compassionate and knowledgeable. Not once did Dr. Tilden seem rushed or distracted, which is such an awesome quality in a medical provider. I am so grateful I took the soonest available appointment and found my new fav Doc!
May 8, 2021
The staff is always friendly. After doctor Phillips left, I switched to Dr Jaacks and don’t plan on leaving the practice.
May 8, 2021
I am new to the area, so this was my first visit to Desert West OB/GYN. Dr Dowland was wonderful. She spent a lot of time going over my history and getting to know me as a patient. She listened to my concerns and compassionately addressed them. I am so happy to have been recommended to this practice.
May 8, 2021
Friendly, on time, listens
May 7, 2021
I have used Desert West for years and love the office but my last visit took way too long. I had. 2:45 appt and didn’t get called in until 3:15 and then sat in the room for 30 more minutes waiting for the dr. Not good.
May 7, 2021
I was totally impressed by the Dr and staff. Extremely professional and very knowledgeable about her practice and medicine in general.
May 7, 2021
I told them over the phone i needed to get in sooner because i thought i was having a miscarriage. When i got there I waited an hour after my scheduled appt time; and was given a new pregnancy packet and told congratulations. When i finally got back to the office they said i was no longer pregnant. Bad experience.
May 6, 2021
Office staff very friendly and my provider is fantastic. Love the new office.
May 6, 2021
I have been a patient of Dr Wilkey's for 36 years. She is WONDERFUL and I don't know what I will do when she retires!
May 6, 2021
I have never had an issue with Desert west, only thing I hate is that the schedule is only open like 4 months at a time. Which is silly for a place that does one a year follow ups.
May 6, 2021
This location is beautiful. Staff is very attentive, timely, and professional.
May 6, 2021
The was very nice and clean. the front desk was very nice and professiona.
May 6, 2021
Very professional staff, Dr. wilkey my doctor. She is so very thorough and very personable. Ladies in office great as well!!!
May 5, 2021
I was a patient of Dr. Phillips for over 20 years. I’ve never had a bad experience. I got to see a new practitioner this week and she was lovely and amazing😁
May 5, 2021
I just LOVE Dr. Dowland. She is all I expected. She is kind, compassionate and she LISTENS.. She was quick to allay my fears and provided sound medical advice from her knowledge as a physician. It is SOOOOO good to have another great physician on my care team. I am glad I chose her.
May 5, 2021
All you could ask for in a doctors appointment. I was checked in quickly, completed my paperwork and was called to the exam room immediately. I only waited a few brief minutes before Dr. Dowland came to the room. Dr. Dowland was attentive and provided a great deal of education regarding my concern. I never felt rushed and all my concerns were answered thoroughly.
May 5, 2021
Desert west is very professional and the staff is always welcoming and friendly. But most of all I love Dr. Matlock. She makes you feel so comfortable and has the greatest personality.
May 5, 2021
Amazing staff of doctors and nurses.
May 5, 2021
Everyone is very friendly and caring. I always feel comfortable and well taken care of when I’m there.
May 5, 2021
I love it here, staff are very friendly and the doctors and nurses are very knowledgeable. They show a lot of concern and makes me feel cared for.
May 5, 2021
Dr Winter Dowland is extremely thorough. She takes the time to ensure all questions are answered and did not rush me through exam.
May 2, 2021
I love Dr Jaacks. She is so personal and makes me feel comfortable every time I have an appointment.
May 1, 2021
Been coming to Dr Desalvo since 2015 and I always have all the answers I need and best experience. Highly recommend for new moms or women looking for a great Dr.
May 1, 2021
Staff is friendly and quick to acknowledge patients.
May 1, 2021
Loved seeing Dr Oehler again it felt like she remembered me from so long ago. She provided the time needed to listen to me and didn’t make me feel like any issue was too small.
May 1, 2021
I love Cynthia Holson. I feel very comfortable going to her.
Apr 30, 2021
Dr. Shaw was very sweet. Thank you. Normal nice person.
Apr 30, 2021
I arrived 20 minutes before my appointment and filled out the usual paperwork. I waited about 10 minutes and they called me. In about 20 minutes I was going out the door. Everyone was very professional, cheerful and respectful. I was totally pleased with the whole experience.
Apr 29, 2021
⭐️⭐️⭐️⭐️⭐️ Great staff & always caring, never feel rushed!
Apr 29, 2021
Good doctor and friendly staff
Apr 29, 2021
I love Dr. Desalvo he spends a lot of time w me and answers all my questions and is always very personable! I have always felt very comfortable with him!
Apr 29, 2021
As someone who loathes going to the doctor, I really love this office. I have been to multiple locations and had many visits and procedures done, and they are continually awesome. I'm really appreciative that the providers I've seen have been incredibly empathetic and understanding of my total pain-in-the-butt level anxiety. Exams are as efficient and discomfort-free as possible every time. I'm really grateful for the way they help me plan for follow up visits and referrals/orders. I always know what to expect around the next step. I'm so grateful for desert west OBGYN! :)
Apr 29, 2021
Dr. Lisa Jaacks and her staff were wonderful! So glad I chose Desert West!
Apr 29, 2021
I’m so excited about this visit! My first visit with the doctor and I liked her so much! I felt she really cared and helped me!
Apr 29, 2021
I loved my provider (Jamie Goldman, PA) she was awesome. SHe took me in early, took time to listen to all my concerns (even ones I wasn't there for) and had a great personality. But the rest of the staff was incompetent. (To summarize, different people gave me different answers to different questions). (To explain) I initially called to make and appointment for 2 different reasons. They said it would have to be on different days. Their initial appointment was 3 weeks away. I called back about 30 minutes later and they gave me an appointment within 4 days. So I don't know why they couldn't offer that initially. Then I asked my PA if I could use their Sonora Quest lab on site for an order that another doctor prescribed. She said sure, just let the front desk know. When I went to the front desk, I was told no. No reason, no explanation. So not sure why, since all Sonora Quests are connected or why the PA would say yes, then to be told no. I was going to seek out a different office, but I really loved Jamie Goldman.
Apr 29, 2021
The team is amazing, I have been going to see Dr. Tom for 17years and everyone has always been amazing from the time you walk through the door till you leave. Love the new office
Apr 29, 2021
Best OB/GYN appt I ever had!
Apr 29, 2021
Dr. Ludwig is extremely thoughtful and caring. She takes the time to listen and find the right answers while remembering previous discussions and concerns.
Apr 29, 2021
This Deer Valley office is wonderful. They have a very friendly staff, check in is very easy using a touch screen service which serves different needs.
Apr 28, 2021
I love Dr Wilkey, she always takes time to listen & do what she can to help with my situation!
Apr 28, 2021
Very pleased with my visit. All safety measures were taken to provide a comfortable environment. Staff members were very polite and friendly. I felt at ease. I was seen at my scheduled time. Dr Wilkey provided me with a very comfortable and trusting first time experience.
Apr 28, 2021
Very good experience and everyone is very friendly
Apr 28, 2021
It was my first visit to this center. It is beautiful, clean. The staff was welcoming. My doctor was very kind and easy to talk to. I highly recommend Desert West!
Apr 26, 2021
Staff friendly, attentive and professional.
Apr 25, 2021
The waiting room is full. A lot going on. Too busy People complaining. Big screens (and high ) for check in : no privacy, anyone behind u can read your name , SSN, age while checking in.
Apr 24, 2021
I was very impressed with how friendly and courteous the employees were. I did not have to wait long and all Covid precautions were taken .
Apr 24, 2021
Dr Jaacks is great! She takes time for you., not rushed.
Apr 23, 2021
I have been a patient of Dr Wilkey since 1997, and love her. She is good at what she does, God blessed her with his excellent spirit!
Apr 23, 2021
Really good staff. Courteous professional! Dr. Laura Matlock is the best. Every female should be lucky enough to have her as their OBGYN.
Apr 23, 2021
I have been visiting Desert West for over 25 years. Every Dr/staff person there has always been courteous and professional. Very well organized and great place!
Apr 23, 2021
Always friendly staff and low wait times!
Apr 23, 2021
The entire staff is amazing and warm. I would recommend this office to anyone. Great experience with every appointment and with all 3 of my deliveries!
Apr 23, 2021
I've been coming to Desert West for many years, as have my daughters. Everyone is very friendly, and the rooms are nice and clean! The new location on 67th Avenue and Thunderbird is beautiful! Love it!
Apr 22, 2021
First time in and the experience was amazing! Love Dr. Boots and her staff!!
Apr 21, 2021
Excellent and helpful staff and Doctor was great!
Apr 21, 2021
i loved my new dr she was great like an old friend
Apr 21, 2021
Dr. Nina Wilkey is a great doctor. Very thorough, friendly, open and interested in one's health!
Apr 21, 2021
Absolutely wonderful health care providers. Very clean office and staff is pleasant.
Apr 21, 2021
The staff was friendly and efficient. The doctor was thoughtful and thorough.
Apr 21, 2021
Very friendly and informative staff! Very happy to switched from my previous obgyn to this office!
Apr 20, 2021
Everything at Desert West was excellent from my 1st appt to my procedure (a week later). Dr. Corrick and her staff are great, I left knowing I was in good hands.
Apr 20, 2021
Dr Shaw was great. She took the time to listen to my concerns. I would definitely recommend her to others.
Apr 19, 2021
Dr Boots is very kind and knowledgeable! She has a very gentle nature and I am grateful she made my birthing and postpartum experience as simple as possible. She made some very helpful suggestions and was extremely supportive of what I felt was best for me. Highly recommend!
Apr 19, 2021
Dr. Jaacks was quick but covered all my concerns. She has amazing bed side manner and made me feel that help was near.
Apr 18, 2021
The staff is very friendly. Dr. Oehler is very gentle and caring. She took her time in answering all of my questions.
Apr 18, 2021
From the minute I walked into the office the staff was very pleasant and helpful. Everyone that I came in contact with were very professional and caring.
Apr 17, 2021
Carding staff. Very professional.
Apr 17, 2021
Really liked dr shaw would recommend to others
Apr 17, 2021
Dr Goad is the best, I would recommend her in a heartbeat. She listens, Tests you until she knows what the real problem is and makes sure you are back to your healthy self.
Apr 17, 2021
The entire staff was very welcoming and professional, Dr. Tom is very warm and friendly. This is the place to go if you want professional service.
Apr 17, 2021
Dr Wilkey is the best gynecologist I have ever been to. She is so knowledgeable, kind, and really listens to your concerns. I highly recommend her!!!
Apr 17, 2021
Andrea Corrick, WHNP is the best! She always makes me feel beyond comfortable and I can tell she really loves her career. I highly recommend her care! The supporting office staff form the moment you check in is also wonderful. I give them 6 stars!!!
Apr 17, 2021
When Dr Phillips left I was heartbroken! I'd delayed My annual review for 4 years because he was gone. How lucky was I when I got a new doctor that was assigned that he actually hired 13 years ago. I'm back for good!
Apr 16, 2021
Brand new patient & I had a wonderful experience at Desert West! Everyone was really friendly and welcoming. Thank you!
Apr 16, 2021
I’m so happy to have found a place where the dr asks if I need a pap, and then actually did it! I’m glad to have found Dr. Matlock. She listens, as do her great staff.
Apr 16, 2021
I have been coming here for a long time and I love it. I feel heard and cared for.
Apr 16, 2021
I have been going to Desert West since I was 15 and now I am 29 and I would never go anywhere else! They were there for me through the birth of my son who is now 9. Love the staff!
Apr 16, 2021
NP Cythia Holston and Urie is the best!
Apr 16, 2021
Dr. Koon always explains everything, including upcoming procedures very clearly. He is also a very kind person.
Apr 16, 2021
The office staff, medical assistant and doctor were all very kind, friendly and helpful during my visit. Things were explained regarding paperwork amd future processes. Everyone made me feel comfortable. This was my first appointment with Dr. jaacks. I appreciated her taking time to talk with me and made me feel confident in my care.
Apr 15, 2021
Staff are awesome and very friendly
Apr 15, 2021
Andrea is wonderful! She always listens to me offers suggestions that work.
Apr 15, 2021
The doctor was gentle, caring, thorough
Apr 15, 2021
Friendly place, clean, and loved my dr
Apr 15, 2021
The people here are very nice. Upon entering the lady got me situated right away and was very friendly. I love my doctor she’s super personable and real. The lady who called to schedule my ultrasound appointment was also very friendly. All around professionalism at this place!
Apr 15, 2021
I have been going to Desert West for over 20 years. I have lived on the Eastside for over 10 now, and still make the trek every year.
Apr 14, 2021
Check in was easy. Staff is very friendly. Hardly sat down when I was called back for my appointment.
Apr 14, 2021
Dr Judy Tom is the best Doctor she listens to me cares about my well being and doesn’t rush excellent bedside manners she’s like your good friend listens and advises when need Love Dr Tom!!!
Apr 14, 2021
Dr. Boots listened carefully to my concerns and provided me with the necessary information that I needed. She genuinely cares about me and my health.
Apr 14, 2021
Everyone was very friendly and helpful. Made the experience very comfortable.
Apr 14, 2021
I was very happy with my experience at Desert West. The office staff and clinicians were very friendly, receptive to my concerns, and supportive during my entire visit. I would highly recommend Desert West!
Apr 11, 2021
the office got me in right away and I did not wait long for my appointment. Dr Zhang was very nice, listened to my concerns and was very caring. I was contacted promptly with my results and my Rx was ready with in hours. I was pretty impressed it all came. together so efficiently. Thank you.
Apr 10, 2021
None of the staff were wearing gloves. There were no clean pens vs used pens. The tablet for checking in were not sanitizing. It was not clean.
Apr 10, 2021
I have been a patient for several years and have always been treated with great care. I was originally sent to Desert West after a trip the the emergency room. The first doctor I saw, Dr. Quinn, was able to access the problem that led me to the emergency room and treat it. Since then I have switched doctors within the group, because of time availability, and I am extremely please with the care Dr. Matlock has been giving me. I believe she has put in extra effort because of other medical conditions and is generally interested in the health and well being of her patients. Desert West has a wonderful group of people working for them, the doctors, nurses, front office staff and billing have all been easy to work with. I highly recommend Desert West, especially Dr. Matlock and Dr. Quinn.
Apr 10, 2021
Staff is very professional and welcoming.
Apr 10, 2021
Dr. Mahore was fantastic. She was quick and efficient making the exam as comfortable as possible without feeling awkward.
Apr 9, 2021
I enjoyed meeting Dr Dowland, she made me feel very comfortable
Apr 9, 2021
Best experience ever at a medical facility. Such an organized office! This is so rare today. Thank you.
Apr 9, 2021
I read reviews and saw both good and bad. Of course, that made me a little nervous. However, I will say, my own experience was great. The staff was friendly. Dr. Mahour was cheery and made me feel like she heard me. I would definitely recommend them.
Apr 9, 2021
Staff was friendly and organized
Apr 9, 2021
Staff is very professional and courteous and it was easy to make an appointment.
Apr 8, 2021
my doctor was very nice and answered all my questions
Apr 8, 2021
Excellent service and facility. Only recommendation would to be to have the office contact patient with results in any situation, not just if there is a finding. Being notified of negative results is equally valuable.
Apr 8, 2021
The staff was very helpful and welcoming.
Apr 8, 2021
I need to go back to discuss bloodwork results and a way forward, but I was very impressed with my initial appointment with Dr. Ludwig. She was kind, attentive and listened to my concerns.
Apr 7, 2021
First visit was fabulous! Office staff was quick and courteous. Doctor came in and actually talked with me before my exam. Total appointment with filling out paperwork was less than 30 minutes!
Apr 7, 2021
From the front desk, Nicole, to Julie, the nurse, all of the staff at this practice are great. They are so friendly and caring. Dr. Dowland is terrific—wish she had been practicing when I was having babies. But even with my more mature problems, she was empathetic and knowledgeable. I am so tired of young doctors who are dismissive towards their older patients. But that’s not the case here! I am so happy to connect with this team.
Apr 7, 2021
The fastest and most painless pap I had ever had NP SUSAN provides excellent care
Apr 7, 2021
Very kind and understanding. I felt very comfortable and at ease sharing my concerns about my health. Thank you Dr. Ludwig
Apr 7, 2021
The support and caring that dr matlock gives is amazing! I feel like I can be honest and tell her everything without judgement. Definitely recommend
Apr 7, 2021
Staff was very friendly. Dr. Was very professional and kind. Office was very clean. Nurse Brandi was the best. I would Reccomend this office for all your needs.
Apr 5, 2021
Very pleased with Dr. Nina Wilkey.
Apr 4, 2021
Everyone was very friendly, and I was helped quickly. Dr. Ludwig is great!
Apr 4, 2021
The receptionist was very helpful and the OB/ GYN was very nice and talked about everything with me.
Apr 4, 2021
Everyone was friendly, helpful, and knowledgable. The office was clean and careful with Covid care.
Apr 4, 2021
I LOVE Desert West! Everyone here is amazing and Dr. Zhang is the best! I always feel like a person here and never a patient...plus they helped me bring my beautiful baby girl until this world and answered every question along the way!
Apr 3, 2021
All the staff was great, knowledgeable and friendly. Dr. Tom always takes time to listen. While the new location is beautiful, it is extremely difficult to get in and out of!
Apr 3, 2021
Very efficient, timely, and staff with smiles 😃
Apr 3, 2021
Been with Desert West Obstetrics for many years. Always treat me with respect and courtesy.
Apr 3, 2021
Good ,clean, friendly, and very nice 👍
Apr 2, 2021
My experiment of new patient! Staff members was so compassion & Patient & kind &Services Dr Dooley was so gentle & quick to listings of my discomfort pain & honest very plz sign Linda🤗
Apr 2, 2021
Everyone was very friendly. Provider had a great bedside manner and was very knowledgeable about what I was there to see her for.
Apr 2, 2021
I highly recommend Dr. Goad! She was caring, thorough, and respectful to me and my 14 y/o, taking time to explain things in layman's terms without at all sounding condescending. Will definitely go back!
Apr 2, 2021
Very courteous and effecicent
Apr 1, 2021
I had almost cancelled my apt but decided it was time for a change and this new location is very convenient. I was very pleased with the entire staff. They were friendly and easy to talk to and I felt very comfortable. I'm glad I didn't cancel my apt and feel I have a new doctor's office for any female needs.
Apr 1, 2021
I've come to this practice for 15 years and so have my mother and sister. This practice deleviered my baby brother, my niece, and nephew. I thought I could trust the opinions of the Dr. I've seen for years but now feel like I've been pushed to not get the procedure I've been asking for for 10 years. I have NEVER wanted children. I was never going to "change my mind" as I've so often been told by your practice.. after 10 years I was told I can finally have my tubes tied and was lied to, being told it can't be done laproscopically anymore. I was told I'd have 2 scars and 2 puncture marks that "would probably never go away" on my stomach. I feel like I was being scared out of wanting the procedure done. I had posted about my unfortunate experience online and several women reached out to me outraged. One specifically who took it upon herself to call her own practice, who had done hers laproscopically and she was told they absolutely can!! Funny thing is... she happens to also go to Desert West, but sees a different Dr. I was appalled to find out the woman I've trusted with my health has prevented me for YEARS in allowing myself to make my own decisions about my body and is now trying to further prevent it. When the friend I spoke of called your office, the schedulers were also outraged and stated it must be an attempt to scare me. Your own practice said that. I am VERY upset and hurt by this and am only giving the practice another chance because this friend speaks so highly of Dr. Tom. I won't be seeing my previous Dr. ever again.
Apr 1, 2021
Dr. Booth was very nice abd reassuring.
Apr 1, 2021
Dr. Ludwig was amazing, very informative, great bedside manner. Love how positive she was on getting to answers regarding changes in my hormones etc. Had been previously seen at another location and different doctor, that doctor had horrible bedside manner and very short, and not helpful at all. My opinion of company was not great at all. Dr. Ludwig completely changed my mind and made me very hopeful.
Apr 1, 2021
As always my appointment was timely and a pleasant experience, as much as one can be for a female check up. I will go down on record saying Dr. Jaacks is my favorite.
Mar 31, 2021
Dr Ludwig is outstanding and have already recommended her to my daughters and friends. Very friendly listened to me, addressed my issue explained everything to me so that understood. Extremely pleased with her whole office staff and would highly recommend her! Wished she was a Dr when I had my 3 children and not in kindergarten but will make sure Dr Ludwig and her staff delivery my future grandchildren.
Mar 31, 2021
I have gone to Dr. Wilkey for I think 20+ years and Oehler delivered my daughter, these woman are amazing and caring. The only reason they get a 4 star is the corporate red tape, nothing is very easy with scheduling and I should be able to schedule my next appointment before I leave but you have to call their Thunderbird office for scheduling, honestly it is a pain to deal with this but the doctors and their assistants are wonderful
Mar 31, 2021
The facility was beautiful clean and very efficient!
Mar 31, 2021
Excellent experience and treatment. And no waiting. Thank you
Mar 31, 2021
My concerns were addressed. I was made to feel totally comfortable. Dr. Nina Wilkey was terrific.
Mar 30, 2021
Dr. Goad is simply the best!
Mar 30, 2021
I was recommended to your facility by my friend as she is very impressed with the services received. First visit is great and the follow up call is detailed. Definitely can feel the care from the staff.
Mar 29, 2021
The new office is very beautiful. Everyone was very nice with short wait times.
Mar 28, 2021
Everyone is so welcoming. I have yet to have a bad experience with any of the offices.
Mar 28, 2021
Nice facility. Having a private changing corner in the examination room would be great. Thank you.
Mar 28, 2021
Dr. Wilkey is the best Gynecologist I have ever had and really cares about her patients. She takes the extra time to listen and find out what is going on with you and get things right so that your quality of life improves. She found a Thyroid Nodule that no one else had found and ultimately ended up needing to be removed. I am only giving 4 stars because I feel that your front desk staff could use to be a little more courtesy and attentive to the patient.
Mar 28, 2021
I always have a pleasant experience at Desert West OB/GYN. I have worked with Dr. Goad and Dr. Dowland and they are both fantastic! They listen and give helpful advice when I have questions. I highly recommend the Peoria office as they are friendly and organized!
Mar 27, 2021
Dr Wilkey came into the room explaining why she was running. I informed her that I understood and it was fine. However, she informed me about her first appt and her husband were deaf, needed to write everything down and had to explain in writing about her "infection down there". WAY too much information!!! I informed her of my own health concerns, she did her exam and said get dressed and come out of the room. I was very surprised as I have seen Dr Wilkey in the past and she would review and discuss your question / concern. Guess my concern was not of concern to her. I came out of the room as directed, decided not to ask any questions as I did not need it shared with the next patient! The front desk person and the M.A. informed that she was running late and they DID NOT provide, state the reason why.
Mar 27, 2021
First visit, looking forward to having a doctor who understands and listens.
Mar 27, 2021
Beautiful office, greeted upon entering and streamlined. Checked in and did not have much of a wait at any point from time I arrived to being seen by the best NP. The MA was amazing, smiling and positive energy. It’s clear that they love their job because of the care they give. Cynthia Holsen diagnosed me and treated me right away after 18 months of Providers not listening or not wanting to diagnose me because of looking well or being to young. I’m grateful for her expertise, knowledge, professionalism and most importantly she is sincere and caring. Their office has several Providers and I’m sure they all have similar qualities.
Mar 27, 2021
Dr Ludwig is amazing, friendly and positive. My first prenatal appointment here was a comfortable one
Mar 26, 2021
I just love Dr Nina Wilkey. I've been seeing her for years.
Mar 26, 2021
I am a new patient but I feel so grateful I found this place. Everyone was so kind to me and I felt truly cared for. They got me in quickly and were very helpful. Would absolutely recommend.
Mar 25, 2021
I saw Dr. Jaacks for the very first time with an ongoing problem that has plagued me for over 6 months! She spoke to me for awhile before proceeding with a thorough exam. She noticed something no one else did or had taken the time to question me about. It wasn't gynecological at all. I cried to finally find someone who was so thorough, gave me referrals and truly cared. I can't thank her enough.
Mar 25, 2021
Dr Desalvo and his staff are the best! I have been a patient for over 10 years and now my 17 year old daughter is a patient!
Mar 24, 2021
Love Dr. Goad. Patience, understanding, sweet. However the amount of reminders is too much.
Mar 24, 2021
Dr. Oehler is caring, thorough, and has a wonderful bedside manner! She explains everything and makes sure all questions are answered. She’s the best!
Mar 24, 2021
efficient & friendly staff, clean space
Mar 24, 2021
Have been a patient of Desert West for several years and wouldn't consider going anywhere else.
Mar 24, 2021
Professional, courteous, great doctor.
Mar 24, 2021
The office staff was friendly, which is important to me. There is a self check-in which could make it faster to sign in. Dr Wilkey is an incredible doctor! She is knowledgeable and compassionate and listens to her patients! The office is very nice and I didn't have to wait long to be seen.
Mar 21, 2021
Dr. Wilkey is a knowledgable, intelligent woman! On at least three occasions if I had not been under her care, I might not even be here!
Mar 21, 2021
NP Andrea was genuine, answered all my questions, and had great bedside manner. I would recommend her to others.
Mar 19, 2021
Dr. Zhang is wonderful. Listens carefully and explains thoroughly.
Mar 19, 2021
Staff is friendly and approachable. Office is very clean and comfortable.
Mar 19, 2021
Checkin was easy. Love my doctor. Had to schedule an appointment as Imleft and that was easy. Love my location.
Mar 19, 2021
Everyone was super nice and welcoming
Mar 19, 2021
My appointment was at 9:45 and I was seen on time and the doctor was in to see me no later than five minutes on being in the room
Mar 19, 2021
I had a wonderful experience with Dr. Hannah Tilden. It was my first appointment with her. She was very personable and felt like she truly cared about me. She answered all of my questions and made me feel very comfortable. Overall, great experience!
Mar 18, 2021
I have been with you for many years and appreciate the new building. Easy access and friendly staff.
Mar 18, 2021
The staff was amazing and super friendly. Everyone is knowledgeable and the have lots of diagrams to help the patients understand thoroughly.
Mar 18, 2021
I’ve searched around for a lady doc the last couple years and have been disappointed with communication, the ability to make appointments, and overall just feeling like “another appointment” instead of a real person. Several friends recommended Desert West and I’m so glad I made the switch! They have already proven to be what I’ve been looking for! Dr. Shaw at Sonoran is great!!
Mar 18, 2021
Staff is always so friendly and welcoming. Everyone takes the time to thoroughly answer questions for you.
Mar 17, 2021
The front office staff greeted me when I came in, were really nice and friendly. They got me signed in and before I could fill out my paperwork I was being called to the back. I’ve been seeing the same provider for several years now, she is wonderful. I’ll be back next year for my yearly.
Mar 17, 2021
very friendly and accomodating
Mar 15, 2021
I thought the over all process was really good. The check in and visiting the doctor was fairly simple and quick. The doctor explained what she was doing and what my problem could be. However, when setting up the patient portal there were a lot of errors on the office's end. I have gotten in contact with them over it and they said they changed the issues and would re-email me the link for the portal and this has not happened. It has been about a week since then. I will be contacting you guys once more to fix this to allow me to see my test reports etc..
Mar 15, 2021
The service I got was fast and the staff was courteous
Mar 14, 2021
Been going since first pregnancy 2004. Love their office things flow good . Courteous and friendly.
Mar 14, 2021
Friendly ,cheerful & professional Reception . Compassionate & knowledgeable Doctors visit .
Mar 13, 2021
Outstanding, friendly and helpful service
Mar 13, 2021
I have been getting my medical services from Desert West and have always felt confortable and extremely satisfied with my medical treatment. Consistent above standard care.
Mar 13, 2021
This place is amazing. Very clean, inviting and all the staff is incredibly kind and attentive. They also do a very good job with appointment setting and follow ups. Would definitely recommend.
Mar 13, 2021
Very rushed didn’t answer any questions required to return for another appointment to get an ultrasound instead of performing while I was there. On the plus I was in and out quickly.
Mar 12, 2021
NP Cynthia Holson Was outstanding. She listened well, understood what I was saying, heard me And responded accordingly! I was referred to her and now I would absolutely refer her. Thanks so much Cynthia! The gal who checked me in at the front was also very nice and helpful! I didn’t catch her name.
Mar 12, 2021
Dr Tom is so easy to talk to, spends time with you without rushing. She’s very thorough. All staff is friendly and helpful.
Mar 11, 2021
The staff was very friendly and professional. The reception area and exam rooms were very clean.
Mar 11, 2021
The doctor was pleasant. It was the first visit, and it seemed that the doctor had not taken the time to read my chart before my appointment. That is not something you want when you are looking for someone to manage your care.
Mar 11, 2021
It is always a pleasure seeing Dr Judy Tom. Very informative and caring!
Mar 10, 2021
Everyone in this office is friendly and professional. Makes you feel comfortable and cared for.
Mar 10, 2021
The scheduling was the worst they Michael told me I was scheduled for both appointments at 10 but the mamo was 11. I had my mom with dementia waiting for 2 hours 4 me. You are the worst.
Mar 10, 2021
Just met Dr Dowland for the first time. She did such a thorough exam while educating me along the way. I could not have been more pleased.
Mar 10, 2021
I love DR boots. She is amazing and so is Tiffany. Always so professional and nice.
Mar 10, 2021
Dr. Shaw was thorough and personable. She did not rush the appointment and took time to answer my questions.
Mar 10, 2021
Dr. Jaacks is wonderful. Very compassionate and caring does not rush you out. Will always answer your questions and concerns. Love the staff....
Mar 8, 2021
I was referred by my primary care dr and took and took over a month to get seen and on the first visit after waiting to be seen. Dr Boots informed me my ER records had not been released and it would take 1-2 days for their office to receive. It has now been since the 1st (10 days) and no one has called to reschedule or inform me anything.
Mar 8, 2021
Very quick service and very nice staff
Mar 7, 2021
Very friendly staff. Wait time was not too long, felt like all my questions were answered without feeling rushed by the dr.
Mar 7, 2021
The doctor was awesome and explained all my options I had
Mar 7, 2021
Wish I would have had Dr Oehler when I was back in WI and younger. She is a kind and knowledgeable doctor who actually takes time with you something that is unheard of in healthcare now.
Mar 7, 2021
I have been a patient of Dr Goad’s for years and I have referred several friends to this practice. I have seen a few different practitioners over the years and have liked every one of them. The office staff is always friendly and I have never had a hard time getting an appointment when needed.
Mar 7, 2021
The assistant that walked me back was not friendly at all. My appointment was at 4:15. This had been scheduled weeks ago. At 3:50, I received a call from the office that my appointment needed to be cancelled. I live in Tempe and took the day off for this appointment. I was 5 minutes away. Thankfully, I was still seen. Unfortunately, the assistant let me know how much of an "inconvenience" it was that I still had the appointment. She told me that the office closed at 3:00 PM and made me feel bad for still showing up for the appointment that was scheduled for 4:15. I felt rushed during the appointment. Not what I expected for a well-woman check.
Mar 6, 2021
Super efficient. Excellent staff!
Mar 6, 2021
I've been seeing Dr. Tom at Desert West for 25 years. She's an exceptional doctor and also has great bedside manner.
Mar 6, 2021
Clean location, quick check-In. Dr. Shaw was kind, thoughtful and I felt she was listening and heard mex
Mar 5, 2021
Dr. Matlock was amazing! She is really thorough and I’m very happy with the care I received.
Mar 5, 2021
The staff are always friendly and care about our well being. I love the new office very nice.
Mar 5, 2021
LOVE Andrea! She genuinely cares and remains professional.
Mar 5, 2021
IIt felt like the Dr. was in a hurry.as though the patients were just a number. Office was clean, front office staff friendly.
Mar 5, 2021
Beautiful facility! Friendly staff! Your check in tablet is too out in the open and asking for personal Information that others can see.
Mar 5, 2021
Office and on site staff were wonderful. The scheduling and phone service was not pleasant on either of the two calls I made.
Mar 5, 2021
Everyone is very kind and friendly. It was really easy to check in on the tablet. All the Covid safety protocols were in place. I was early for my appointment, so I was able to get some work done as there is free WIFI! Dr. Oehler is the best! She spends time with me, asking questions, answering questions. She doesn't rush thru the exam. I actually look forward to my appointment!
Mar 5, 2021
Very Clean and friendly staff!
Mar 4, 2021
I love Dr. Tom. She is one of the best ob/gyn I have ever seen.
Mar 4, 2021
Dr. Goad was highly recommended to me and I was very impressed on how personable she was, Lover her!! thank you so much for making me feel better.
Mar 3, 2021
Clean, efficient and friendly atmosphere.
Mar 3, 2021
I was comfortable and felt it was very professional.
Mar 3, 2021
For some reason my schedule had my appt 1 hour later than their's. Without missing a beat even as a new patient, the staff cheerily accommodated without an issue. Dr. Hannah Tilden was thorough and pleasant to meet with. She will become more familiar with my health concerns as time goes on. I go to the doctor a lot and this appt was easy and breezy. In and out, no wait. The staff operates efficiently and with great attitudes!
Mar 2, 2021
Very pleased with the office staff and doctor !
Mar 2, 2021
Dr. Goad was amazing! As a new patient with specific health challenges, she made it easy and comfortable during the exam. Her staff was also very professional and it made the "yearly gyn" experience one I won't dread in the future :)
Mar 1, 2021
Pleasant staff and Dr. Tilden was very informative.
Mar 1, 2021
A family member referred me and I LOVED IT !! I finally found my favorite OB ! Dr. Jaacks was straight to the point and listened to all my needs. I felt great after my first appointment here and can’t wait for my future ones ! I will recommend this amazing clinic to everyone!!
Feb 28, 2021
I’ve been going to Desert West for a few years now. The new facility is stunning! The check in process was very straight forward and easy. Everyone at the front desk and my doctor were very kind and made me feel comfortable. My visit was personable and I felt I had adequate time to meet with my doctor. She also put in the effort to get to know me and answer all my questions. Overall my visit experience was excellent and I plan to return for years to come.
Feb 28, 2021
Everyone is very friendly the moment you walk in the door.
Feb 28, 2021
Dr Matlock is such a great dr , she listened to my concerns with 100% of her attention in me , she asked me a lot of questions before she made her decision about my issues . I would gladly recommend her to anyone I know
Feb 28, 2021
Dr. Hannah Tilden explain everything well. She was very nice
Feb 28, 2021
I love your new facility! Jamie, Practitioner is a real sweetheart, down to earth, compassionate and understanding of your needs.
Feb 27, 2021
Dr. Wilkey is great! I would definately recommend her.
Feb 27, 2021
Always a pleasant experience .
Feb 26, 2021
the office staff was on the cold side, didnt feel real welcome but my doctor was good.
Feb 26, 2021
Great staff and really like the new building.
Feb 26, 2021
I’ve been seeing Andrea Corrick NP for years and never not once had an issue. She’s very personable and sincere at every office visit.
Feb 25, 2021
Excellent staff, very personable. Highly recommend.
Feb 25, 2021
I have been coming to Desert West since I was 18. About 10 years or so ago I made Dr. Jaacks my primary OBGYN. She’s honestly the most lovely and professional doctor, which is so crucial in my opinion for women to feel safe and supported by their OBGYN. Her nurse is phenomenal and the support staff are always welcoming.
Feb 25, 2021
I have been to at least 30 Obgyns in my life and this was by far the best experience. Absolutely lovely Dr !
Feb 24, 2021
Friendly & very informative.
Feb 24, 2021
Loved my new doctor! She was so nice and made me feel comfortable
Feb 24, 2021
Thank you all for all that yo do! Very well & very much appreciated!!! :)
Feb 24, 2021
Dr. Goad is always professional and the fact that she is on time always is a bonus. Her MA was fabulous and personable.
Feb 24, 2021
I have been very pleased with Desert West and my Dr. Rebecca Ludwig and NP Andrea Corwick. The only complaint I have is that they do not allow a spouse to your appointment, but my other friends’ Obgyn allow one guest to their visit.
Feb 23, 2021
I liked the new office n will continue visiting Dr Zhang
Feb 22, 2021
I LOVE Desert West! I've been seeing Dr. DeSalvo for 26 years now and he's a terrific doctor. But everyone at the practice is professional, knowledgable and and helpful. I highly suggest Desert West to all my friends and family!
Feb 21, 2021
Prompt and short wait to be consulted by physician
Feb 21, 2021
Susan Swenson NP was very helpful, more so than my regular provider. She answered all my questions. Overall information from the rest of the office itself is limited and at 27 weeks pregnant I’m having to Google anything I want to know about this pregnancy and labor. New moms need reassurance and information.
Feb 21, 2021
I loved the doctor I saw. The visit was quick; they didn’t keep me waiting too long. He answered all my questions and was very good at explaining my issue. Then I was done. Everyone was courteous and efficient. Great job!
Feb 20, 2021
Everyone there was super friendly! I’m only 19, I had a great experience with my doctor aswell, I don’t quite remember her name but she was very sweet and informative, I didn’t leave hesitant or unsure. I left feeling confident, definitely will be a recommendation! :)
Feb 20, 2021
I saw dr goad at the Estrella office & everyone was super sweet & helpful & I love dr goad !
Feb 20, 2021
Very clean office and staff is very nice!
Feb 20, 2021
I waited awhile for my first appt, but it was worth the wait. Everyone was very kind and very professional. I would recommend Dr. Zhang and this practice to anyone seeking a new GYN.
Feb 19, 2021
Excellent people in every capacity. Covid safe yet still personal.
Feb 19, 2021
Desert West OB/GYN is the best! I've been with Dr. Wilke for years. I had to switch gynecologists when I changed jobs because she was not in the company's insurance network. The worse mistake I ever made! The gynecologists in the network were horrible. I changed jobs again. I asked the recruiter what the health insurance plan was and when I found out that she was in my new job's network, I accepted! I will never leave Dr. Wilke and Desert West OB/GYN again! I absolutely love the new office on 67th Ave!
Feb 19, 2021
Very Nice staff and I was happy with the Doctor
Feb 19, 2021
My first visit was a positive experience. From the minute I walked in, the receptionist was polite and helpful. It's not always easy going to see a new doctor but I'm positive now that I made the right choice. Dr. Oehler was amazing! She is kind and takes the time to listen to you. As a new patient, this means a lot. She spent time answering my questions as well as ensuring that I scheduled further testing. I appreciate how much time was spent and I trust the level of care I receive. If you are looking for a new doctor... this is the place.
Feb 18, 2021
NP- really didn't give me instructions, listen to me for a bet, it seemed she not interested, didn't say much, I didn't get that friendly or concern feeling from NP
Feb 18, 2021
The Doctor was very professional but at the same time friendly and made me feel comfortable. He did a good job and I would recommend him.
Feb 18, 2021
Rebecca Ludwig is awesome! Very helpful and offers options.
Feb 18, 2021
All the staff are very friendly and helpful with any questions you have. They are very good at what they do and make sure you are as comfortable as possible while there.
Feb 18, 2021
Staff is friendly and environment is safe.
Feb 17, 2021
Everyone in the front office was helpful and as always, Dr. Oehler and her nurse were professional, caring and supportive.
Feb 17, 2021
Thank you for your kindness and helpfulness.
Feb 16, 2021
Fantastic upbeat and knowledgeable staff!
Feb 15, 2021
Staff and Dr very friendly, knowledgeable. Felt very comfortable and at ease with my treatment
Feb 14, 2021
I felt cared for and was made comfortable.
Feb 14, 2021
I have been a patient of Dr. Toms for over 10 years, I love her so much and do not trust any other doctor other than her! Your new office is not a homey or welcoming as your last flagship location. My doctors assistant was very sloppy/ unprofessional looking and was very quick with taking blood pressure ( there’s no way she could have gotten an accurate reading ) I have heard these same complaints from other family members that go to desert west as well! Also my patient information was not accurate what so ever! I absolutely love my doctor but desert west is going wayyyyyy downhill, it’s truly a shame. I drive an hour plus to come see my doctor and wish I had a way better experience with the office staff , etc.
Feb 14, 2021
It was easy signing in for the appointment and the wait time was quick. Even when going into the examination room did not have to wait more than 3 minutes for the doctor to come in.
Feb 13, 2021
The staff is friendly, from front desk to doctor's assistant. Dr Jaacks is absolutely amazing!!! She takes the time to listen and I never feel rushed! If you need an OB/GYN. this is your doctor!
Feb 13, 2021
I was with my service and the doctor.
Feb 13, 2021
The staff is great and it is not hard to get an appointment
Feb 12, 2021
Dr. Tom has always been wonderful! The front office girls were very professional and sweet.
Feb 12, 2021
I have been interested in receiving hormone pellet injections and was referred to Dr. Wilkey. I was impressed with the office, staff and doctor and will be scheduling not only the injection appointment, but also a well woman visit in the near future. I have also referred Dr. Wilkey to my daughter.
Feb 12, 2021
Ive always enjoyed my visits at Desert West. The doctors and staff are always friendly and professional. They're very knowledgeable and always willing to answer any questions I have.
Feb 12, 2021
Really appreciate how caring and informative Dr. Oehler is during visits. Office staff very organized and helpful.
Feb 11, 2021
Love Dr. Z, she takes the time to talk to you, asks about my well-being.
Feb 11, 2021
Everyone from the minute I walked in the door was very friendly, caring and concerned for my health. I felt very comfortable
Feb 10, 2021
I have been a patient there for 30 years, both babies were delivered by Dr. Christensen. I loved the care I received from him and all the staff over the years. However now that additional offices have opened up it is much less personal and level of concern has gone down, very hard to reach my provider for questions and most recently I saw Dr. Tilden for the first time who was very caring during my appointment but then completely dropped the ball on my pain meds, which was the only reason I went in. I called, emailed, called again, emailed again, no response until I had to get upset for someone to listen. I will be seriously considering switching to another practice. Certainly i don't believe I will see Dr. Tilden again as I now don't trust her.
Feb 10, 2021
Dr. Qi was great and made me feel comfortable. I already recommended her to a colleague.
Feb 10, 2021
Anyone I see at Desert West is amazing.. I wish I could find a primary office like it.
Feb 10, 2021
I absolutely love Dr Boots and her MA Tiffany! They’re both so kind and care about their patients! I love that they explain everything and actually answer questions you have!
Feb 10, 2021
I love Dr. Kelly Goad! What a fantastic lady, always makes me feel comfortable takes time and actually listens to why I'm there and have reasonable solutions also! Seriously will be seeing her forever!!
Feb 9, 2021
Nice facility, friendly, and on time as scheduled!
Feb 7, 2021
Dr. Hannah Tilden was amazing! My daughter and I were both nervous since my daughter is 14 and it was her first time discussing her bodily concerns. Dr. Tilden made us both feel incredibly at ease. I'm probably going to switch to her as well.
Feb 6, 2021
The front office staff were very friendly and helpful. My wait time was minimal as was my exam time. the doctor was thorough and friendly. Love the new office!
Feb 5, 2021
Staff is super friendly. Andrea is great very knowledgeable and personable.
Feb 5, 2021
Very easy to schedule an appointment and once at the office is a very well organized appointment method.
Feb 5, 2021
I have been with DW fur many years. It is a large practice however, most of the staff and doctors make you feel important,
Feb 4, 2021
Very nice place and staff
Feb 4, 2021
Dr Desalvo was great! I finally had someone LISTEN to me and my symptoms and provide me a real plan and solution without asking for extra costing tests and giving me a run around! I am so happy I was referred here and received answers that I had been searching for. Thank you.
Feb 4, 2021
Dr. Jaacks is wonderful and the staff is very friendly and helpful Love the new office
Feb 4, 2021
From Dr. Philps to Dr. Matlock was any easy transfer. I could not ask for two wonderful Doctors. Both listen to any concerns and both are very much aware of patient information. They make you feel comfortable and not being rushed. The office is well run and the staff is very helpful. I would recommend that Desert West OB/GYN is the best place for women to go to.
Feb 4, 2021
I love the service and the stuff are amazing I love my doctor she is great
Feb 4, 2021
Wonderful experience. Staff were amazing. Loved the new facility.
Feb 4, 2021
I have been going to Dr. Desalvo for about 9 years. He has many years experience and I feel comfortable with him taking care of my women’s health needs. The staff is always friendly and the office is clean. The billing department is hard to get a hold of at times but this is a great place with many choices of drs to see!
Feb 4, 2021
I have not had a negative experience here. I’ve been a patient of desert west for over 23 yrs. and now my daughters both go here for their needs.
Feb 3, 2021
I didn’t like the self check in process. Question were mostly confusing when it came to releasing of records.
Feb 3, 2021
Initially I had trouble making my appointment because the referral was incomplete every time I called in. I felt my exam was thorough and the treatment was effective.
Feb 1, 2021
Desert West OB/GYN scheduled me within a reasonable time, and when I arrived efficiently checked me in. I saw the doctor within 15 minutes. Dr. Koon is no-nonsense and direct but extremely helpful. He discussed my options and answered my questions.
Feb 1, 2021
Was very easy and user friendly. This is important to older people who are not familiar with computers and internet
Jan 31, 2021
Dr. Mattock was amazing. She diagnosed a problem and followed through with a plan of action. I already referred my daughter to her. Thank you.
Jan 31, 2021
DR Rebecca was very understandable and listening to me, for everyone of my concerns with the proper attitude/attention!
Jan 31, 2021
Dr. Jaacks is the most caring loving Doctor.
Jan 31, 2021
The new Thunderbird office feels like you’re going into a spa salon instead of a Doctors’ office. I loved it !! Dr. Ludwig is amazing, she made me feel very comfortable and listen to all my concerns and answered my random questions.
Jan 31, 2021
Was my first time in this clinic building everything was so pleasant. Clean, beautiful design , the staff and the most important the doctor Dowland was very kind and clear to explain me the texts result. Thank you
Jan 31, 2021
Staff very polite and friendly!
Jan 30, 2021
The service was excellent for the type of service it is. The staff was friendly.
Jan 30, 2021
My experience was absolutely amazing! I felt so comfortable and taken care of here. Dr. Dowland took her time and listened to my concerns. I would definitely recommend her to my friends and family.
Jan 30, 2021
I have been going to Desert West for at least 10yrs. Always had a great experience!
Jan 30, 2021
I love how comfortable the staff makes me feel. Andrea NP is amazing. I have recommended her to a few people.
Jan 30, 2021
Everyone was so nice, answer all my questions i had, i recommend this location!
Jan 30, 2021
The office is so nice and Dr Koons is excellent
Jan 30, 2021
Excellent health care. Dr. Z. Qi is the very best!!
Jan 29, 2021
Courtesy and professionalism was so appreciated
Jan 29, 2021
Dr Boots, her assistant, and the office help were so professional and kind. I was so pleased!
Jan 29, 2021
Dr. Matlock was extremely friendly and happy. I felt at ease with her almost immediately. Seems like a great group of people.
Jan 29, 2021
Dr. Jaacks is amazing. I highly recommend her and feel that she truly cares about her patients.
Jan 28, 2021
Friendly and efficient check in. Excellent appointment. Time taken to explain procedures and answer questions. Dr. Ohler has an excellent knowledge of past medical history and does a thorough job in explaining past and current health issues.
Jan 28, 2021
Gr. Goad is my all time favorite and her medical assistant was kind and spoke to me on a personal level. Very refreshing.
Jan 28, 2021
The nurse practitioner was very friendly, answer all my questions .
Jan 28, 2021
I LOVE this place so much . everyone is super friendly .
Jan 28, 2021
I loved my first visit at Desert West OBGYN! Everyone was very welcoming! The front office staff, billing, and medical assistants were very friendly and helpful. Dr. Tom is amazing! Her bedside manors are the best! I am so glad I switched to Desert West OBGYN for my first pregnancy! Highly recommend this office!
Jan 28, 2021
I was referred by emergency room doctor, took 3 weeks to get an appointment, but totally worth the wait!
Jan 28, 2021
The staff was very friendly at the check in. Very COVID conscious with seating spaced out and a separate container for new and used pens to fill out the forms. The wait was very short. I was seen by a physician assistant who was very knowledgeable, and took the time to discuss my concerns.
Jan 27, 2021
staff was very accommodating, patient and Dr. Judy Tom was very thorough and friendly made you feel at ease.
Jan 27, 2021
Love the doctor and staff, clean, polite, pay attention to detail.
Jan 27, 2021
Dr. Wilke is experienced, thorough & very caring. I know she is taking great care of me. It is a wonderful feeling to totally trust your doctor.
Jan 27, 2021
I had a wonderful experience at Desert West and would highly recommend to anyone looking for OB/GYN care! Supporting staff were friendly and welcoming and provider was caring and knowledgeable.
Jan 27, 2021
My doctor was very knowledgeable and professional. My doctor made me feel welcomed and like he really cared about me. The visit was quick and easy.
Jan 27, 2021
Office staff friendly and welcoming.. Dr. Goad is amazing love her attitude and attentiveness made me feel very comfortable with my decisions and very informative on products was interested in ❤️Would definitely recommend this office to family and friends.
Jan 27, 2021
My prescription was not sent to the pharmacy and I had to call and when they finally sent it they sent it to the wrong pharmacy!!! Ugh
Jan 26, 2021
I was highly impressed with my first visit with Dr. Tom. She answered all of my questions in detail and seemed to really care about my health. Although the wait time was very long, it was worth it because the doctor spent as much time as I needed with her.
Jan 25, 2021
Friendly staff! Easy check in & I was seen ontime!! Love the new office
Jan 24, 2021
I've seen Dr's DeSalvo and Ludwig. They are both awesome -they really seem to care and don't rush me through any questions I've had. The office staff in Anthem is great. Very patient and courteous.
Jan 24, 2021
Dr. Oehler is very kind and made my experience nice and smooth. I’ve never been to an OBGYN for anything so I was nervous and she made it all great. Her helper Victoria however was not kind and really should try to not mean mug people. It’s unfortunate she made my experience any amount negative because Dr. Ohler was great.
Jan 24, 2021
I enjoyed their new office. Dr. Koon is always been a great doctor.
Jan 24, 2021
Heartfelt thanks to the wonderful service provided by Dr Koon and his staff including the front office personnel. I value the the courtesy and privacy.
Jan 23, 2021
I've never been in and out of an office in such a timely manner. Didn't have to sit and wait in the office or the exam room. Staff was friendly and professional. A pleasant experience.
Jan 22, 2021
Great experience-compassionate people. New building-plenty of parking.
Jan 22, 2021
I was very impressed by your whole staff. The MA was so friendly as was Dr. Holsen. She answered all the questions for my granddaughter and never once talked down to her. I am going to schedule an appointment with your office because I was so happy with you all.
Jan 22, 2021
Love the big, clean and welcoming new office. I have been with this practice for 15 years because the Doctors are amazing. Dr Koon is especially my favorite because he listens and guides you through whatever treatment plan you currently need.
Jan 22, 2021
The office and the office staff, were exceptional. My visit was fast and efficient. So kind.
Jan 22, 2021
The wait time was horrible but I liked my provider and the office is beautiful.
Jan 22, 2021
This practice is great! Dr. Lugwid’s willingness to listen combined with her knowledge and sensitivity made me feel at ease and confident in receiving medical advice and care. The staff was also very friendly and professional! I highly recommend them!! 😀
Jan 22, 2021
This has always been a great office for womens health needs.
Jan 21, 2021
Office was very organized. Loved the new building on 67th and Thunderbird!
Jan 21, 2021
Staffing plus doctor , didn't show interest at all for the patients.
Jan 21, 2021
I believe your office needs to use tele med like all the other doctors do. You could use them on your patients that are consults or medication refills.it just is not in the best interest of your patients that don’t need a physical to be bought in during high Covid numbers. Hopefully you will consider this Avenue. Thanks stay safe during this difficult time
Jan 20, 2021
Oh my gosh, I loved the P.A. She was soo professional, yet personable! She had a kind manner and a beautiful presence!
Jan 20, 2021
I have been a patient for a very long time, and Andrea Corrick have always made me feel comfortable during my office visit.. She is a courteous, knowledgeable, and professional at all times.
Jan 20, 2021
I had a positive experience here! The staff were friendly and on top of things. I really liked Dr. Zhang. She was thorough and knowledgeable when addressing my concerns. I felt comfortable speaking to her about my concerns. I will definitely come back!
Jan 20, 2021
I like the office,and the doctor makes me at ease to share my concerns. Thank you! Savina/Victoria
Jan 20, 2021
From the moment I walk into the office,a receptionist is always very warm and welcoming.I’m currently pregnant with my second child and I have Dr. Dowland for my OB she is amazing and so are the other Doctors who I had.
Jan 20, 2021
Never rush you. Spend time talking and listening to you!
Jan 20, 2021
Everyone at your office is friendly, welcoming, and helpful. Did not have to wait past my appt time to see the doctor. Excellent!
Jan 19, 2021
I was seen very quickly. Covid procedures were clearly in place and I felt safe in that aspect. The appointment went well and quick.
Jan 19, 2021
My appointment went great, but when I got home I received a phone call saying I needed to come back because my pap smear had to be redone. For some reason there wasn't enough cells for the test to be completed. And it would be at my cost .I'm not really sure what happened, but i know i didn't do anything wrong ,and don't feel i should be responsible to pay for another visit. When i left the room, my sample was sitting out and not covered, so maybe it got dried out. My annual pap is very important to me because I am a cervical cancer survivor. I would like someone to follow up with me regarding this situation. Rebecca Tychsen 928-580-9734
Jan 18, 2021
She answered all my questions and took time with me
Jan 18, 2021
The new office is so nice! Clean and spacious and everyone is so great to work with. Cindy Holsen is the best!
Jan 18, 2021
Great fast services, never feel rushed .
Jan 18, 2021
I was very pleased with the professionalism of the staff. Dr. Oehler is every women's dream of a OB/GYN. She takes time to listen, then explains your concerns.
Jan 17, 2021
I am very happy with Dr. Amy Boots and will continue to be her patient. She is kind, very competent and caring The new building is very attractive and a closer location for me.
Jan 17, 2021
Dr was VERY informative & thorough!!
Jan 17, 2021
The staff and Dr Coons assistant are great. I wish the waiting room has too many seats together, needs to have chairs apart.
Jan 17, 2021
Service is excellent with the exception of wait time. I am asked to be there 20 minutes before my scheduled appt and called back to the exam room 45 minutes after my appointment time.
Jan 17, 2021
Only 1 suggestion, put a standing hand sanitizer dispenser next to the check in kiosk. I was hesitant using it when I didn't see one, but then saw . There should be a sign asking people to sanitize hand prior to use of kiosk as well.
Jan 16, 2021
Smooth easy process and every one is so friendly!
Jan 16, 2021
Love my new doctor and loved the new facility!
Jan 16, 2021
The staff was very friendly and customer service was great! Dr. Dowland is amazing and caring and took time to listen.
Jan 16, 2021
The whole experience was professional and simple. Doctor was very knowledgeable and friendly.
Jan 15, 2021
The medical assistant was telling lies.
Jan 15, 2021
I love Nina, I just referred a new friend to her.
Jan 15, 2021
The doctor that took care of me was very nice and understood all my needs
Jan 15, 2021
Everyone was so nice. The doctor was helpful and attentive. The front room open and clean. Super fast service and quick Apts. Love this place.
Jan 15, 2021
Dr matlock is awesome. She eas extremely informative and patient with all our concerns.
Jan 15, 2021
I liked that you are very well organized. I wish something like this to communicate with my doctor some problems that I experienced and add it up, or some changes, I want to be able to send you a message.
Jan 15, 2021
Love Dr. Zhang! She thorough but also quick which is appreciated!
Jan 14, 2021
I love this office and being treated by Dr. DeSalvo. I left another office and doctors for my pregnancy care because it was subpar at best. He listens, he remembered who I was after being out of his care for 4 years, and I couldn't be happier with my choice to have him treat me again.
Jan 14, 2021
Great experience. The doctor was kind, listened to me and was very knowledgeable. Will recommend others to see her.
Jan 14, 2021
I’m very impressed with Desert West. Everyone is very polite and receptive. I was greeted promptly by the receptionist and then promptly taken into my appt shortly thereafter. My doctor (Dowland) was very attentive and addressed all my questions and concerns. She took her time during our appointment and I didn’t feel like she was trying to rush me out the door, as I sometimes do with some of my other doctors. Desert West came as a high recommendation to me and now I understand why. Not only is it in close proximity to my house, but I’m very happy as a patient/client as well.
Jan 14, 2021
I have been part of this practice for a long time and I am very pleased with the services. The staff has always been nice and I trust them completely
Jan 13, 2021
The practice is always very professional and well-run. I have been seen here for the past 11 years and would recommend it.
Jan 13, 2021
doc zhang is very nice and she speaks Chinese.
Jan 13, 2021
Appointments are on time, no long wait in exam room, no rush during exams, doctors are compassionate.
Jan 11, 2021
This place is amazing. Everyone from the front desk receptionist to the nursing assistant and my doctor Hannah is outstanding ! I love it here. The only downfall is the patient is the only one allowed here, even in the waiting room but due to covid I understand.
Jan 10, 2021
Wait time was so much better this time. I usually have to wait for doctor 20 minutes or more. Thank you!
Jan 10, 2021
Desert West Obgyn is awesome. It was fast and easy to make an appointment. Staff was welcoming and friendly. The doctor was knowledgable, kind and put me at ease right away.
Jan 10, 2021
The staff, nurses, and doctors are amazing!! So friendly. They are very caring!
Jan 10, 2021
I wouldn’t go to anyone else other than Dr. Jaacks. She is so personable and compassionate - just a lovely person and outstanding doctor. She diagnosed an issue I had that others missed. Her treatment plan was spot on and resolved the issue. Highly, highly recommend!
Jan 9, 2021
I have been using Desert West for over 15 years and just love all the employees.
Jan 9, 2021
The entire staff were all so nice. Dr Goad was amazing!
Jan 9, 2021
Great Doctor and efficient staff. Very thorough and I felt I was in great care. Would highly recommend Desert West OBGYN and Dr. Oehler.
Jan 9, 2021
Been going to Andrea Corrick for 20 years... very personable, kind and caring. Love her!!!!
Jan 9, 2021
Dr Goad is by far the best doctor I’ve ever had. I’ve been a patient of hers for over 10 years and she is phenomenal.
Jan 9, 2021
AMAZING ME AND MY FAMILY MY CHILDREN THERE CHILDREN MY GRANDKIDS 4 GENERATIONS IM 60 AND THEY SAVED MY LIFE CAUGHT CANCER BEFORE AND CAUGHT TUMOR AGAIN ALL NEGATIVE CAUGHT IT ON TIME, DR WILKEY and STAFF AMAZING
Jan 9, 2021
Dr. O is wonderful! Her assistant, Victoria, is very helpful and attentive.
Jan 8, 2021
Dr Oehler is very thorough and always takes the time to answer questions and explain things. I highly recommend her.
Jan 8, 2021
I love Dr. Dowland and the rest of the office staff so much! They are all so friendly and welcoming. I’ve already recommended this office to many of my friends and family members. I can’t wait for Dr. Dowland to be my baby doctor one day! Thank you for being so supportive and informative at each and every appt!
Jan 8, 2021
My NP is very kind and very gentle
Jan 8, 2021
I was highly recommended Desert West OBGYN by a moms Facebook group. They were all right! Had a great experience from the second I walked through the door to when I left.
Jan 8, 2021
Everyone was vey friendly, the office was clean and bright. The only problem I had was that ultrasound results had been faxed and was not attached to my file. However, when this was brought up they found it no problem and apologized.
Jan 8, 2021
New office is beautiful.
Jan 7, 2021
The new office on Thunderbird is great with plenty of easy parking
Jan 7, 2021
In a time of uncertainty for me the Dr., Tech. and other Staff were all very kind, helpful & explained everything very clearly. Kind of calmed my nerves. I'm certain the remainder of my visits/treatment will be the same.
Jan 7, 2021
Been going to Desert West for almost 3 years and it's a great experience every time. They assisted in my goal to get pregnant and were amazing throughout my twin pregnancy. Dr. Goad is PHENOMENAL! Cannot say enough how incredible she is. Multiple locations I've gone to have been clean with friendly staff. Wish they delivered at more hospitals, however.
Jan 7, 2021
I have been with Desert West for about 30 years. They are very professional and kind.
Jan 6, 2021
It was my first time there and they were very welcoming! The doctor was absolutely amazing and helped me come up with a plan to help me with my situation!!
Jan 6, 2021
The doctors are professional and knowledgeable, and the staff is efficient and kind.
Jan 6, 2021
Absolutely love Dr. Ohler. She has been my Doctor for over 15 years and in that I respect and trust her. She has been with me through 2 pregnancies and a miscarriage. I can say, I feel Desert West has grown faster than they can keep up with and over the years the front office staff and environment is not as comfortable as it once was. If you are not an OB patient making appointments with my preferred DR can be difficult.
Jan 6, 2021
Dr. Ludwig is very caring and thoughtfully took the time to listen and educate me. She’s knowledgeable and has the best bedside manner. The support staff are great as well. Clean office tucked away in Anthem and it feels very discreet yet I was able to openly discuss all of my health concerns without feeling like I was being judged. All women office. Definitely a place for women supporting women.
Jan 6, 2021
Wonderful care!! I didn’t have to wait long and received great care.
Jan 6, 2021
Dr Matlock is a wonderful doctor. She made me feel totally at ease and answered all my questions. Due to my medical history I am very picky when choosing my doctors. She ranks as one of the best.
Jan 4, 2021
Dr. Jaacks made me very comfortable and was very informative and helpful in helping me make my decision during my visit. She is a keeper as far as I am concerned. I have already recommended her.
Jan 2, 2021
Loved the staff, visit was awesome
Jan 1, 2021
Dr. Tilden was very friendly, welcoming, and easy to talk to. The staff was very nice, and I'd be happy to recommend them to a friend.
Jan 1, 2021
I have been seeing Dr Wilkey for the last 18 years. Wouldn't change doctors, wouldn't change practices. The staff has always been kind and go beyond making you feel comfortable.
Jan 1, 2021
Wish you all could have done more for my issue.
Jan 1, 2021
For a senior grandma, I’m so pleased with Dr Zhang. Easy to talk to & understands me. Love the new place, beautiful.
Dec 31, 2020
Takes too long to get the info to the patient portal I have been checking for 5 days still no input
Dec 31, 2020
Dr Nina Wilkey is amazing !!!
Dec 30, 2020
Great practice!! Love all the docs and nurses here.
Dec 30, 2020
Dr Elizabeth Moyer is a very good doctor. She answer all my questions, and even pointed me in the right direction to help me with my pregnancy journey.
Dec 30, 2020
It was great and fast appointment. In / out quickly
Dec 30, 2020
The people were very considerate, very chipper & kept a smile on my face
Dec 26, 2020
Dr. Boots is professional, friendly and so helpful. I have had 2 children under her care and I would recommend her to anyone!
Dec 25, 2020
I saw a new-to-me doc and I really like her!
Dec 25, 2020
I saw Dr Tom's nurse practitioner, Susan (I think was her name) and liked her very much. She made me feel very comfortable and took time to answer any questions I had.
Dec 25, 2020
The entire experience was very positive.....thanks
Dec 25, 2020
Cindy Holden was wonderful. So was her assistant . Very caring and answered all my questions, I definitely will be back and tell everyone that the care I received was great.
Dec 25, 2020
Welcoming, professional and attentive office staff and nurses with great "bed side manner"
Dec 25, 2020
Very good atmosphere with very kind & friendly staff!
Dec 25, 2020
I have been going there since 2014 and I’ve had no complaints. Dr Desalvo is amazing!
Dec 25, 2020
I appreciate a doctor who greets with a smile (under a mask), asks questions and listens intently to the answers. Dr. Tom did all of this, examined me, and gave a thorough assessment. I left with new knowledge and empathy from a thorough professional.
Dec 24, 2020
I have been a patient of Desert West for years. Dr. Shaw is absolutely amazing. She answered all my questions and put me at ease. I have found my new doctor!
Dec 24, 2020
I love the new office. Everyone is always so professional and friendly.
Dec 24, 2020
New facility is awesome!!!
Dec 23, 2020
Spotless and Friendly! Very thorough and up to date. Doctor clearly reviewed my chart before my exam and took the time needed to address concerns, prescription and routine physical. Referrals for Mammogram and Bone Density Scan were in my hands as I completed my visit.
Dec 23, 2020
Dr. Matlock is amazing. She really listens and cares for her patients. She always supported my wishes and explained the process when I didn't understand. She is great at what she does and has a true passion for it. I highly recommend her.
Dec 23, 2020
This office was nice, open, airy, and clean! There was plenty of space to allow for comfortable social distancing. Last, but definitely not least, the technician who performed my ultra sound was so nice and comforting. She made the whole experience very easy!
Dec 22, 2020
Everyone I’ve seen from the Dr ,nurse practitioner and nurse have been friendly and very thorough. The front desk is very welcoming and friendly.
Dec 21, 2020
Beautiful building loved the glass design at sign in, very clean.
Dec 20, 2020
I have an appointment with Jennifer Shaw on 12/23 at Sonaran crossing honor health. Please ask the representative to call me on 12/21. Jennifer Shaw , Gynacolagist already told staff would call me on 12/18 but I did not receive the call.
Dec 19, 2020
Dr. Winter Dowland always gives you the time to talk to her. She is very kind and listens. She gives great advice.
Dec 19, 2020
Very happy with my Visit.
Dec 18, 2020
The level of care and professionalism in this office is unbeatable. I have no plans of ever switching to another provider for OB/GYN services.
Dec 18, 2020
Everyone was very professional.
Dec 17, 2020
I always have a great experience. Dr. Oehler is my doctor. She’s the best. Very personable and professional. She’s also sweet. I always feel comfortable around her.
Dec 17, 2020
I love the new location. The front and back office workers were very efficient and friendly. Dr. Jaacks is amazing! She seems to have all the time in the world to answer your questions and to be social. She is a very caring, knowledgeable and highly skilled physician. She has performed two surgeries on me and has been amazing! I am completely satisfied with her as my ob/gyn.
Dec 17, 2020
Was pleased with Dr Tom. Very nice and personal.
Dec 17, 2020
I was very pleased with my experience at Desert West. The staff was friendly and efficient even tho I had missed my ride and arrived late. My doctor was excellent, compassionate and very informative.
Dec 17, 2020
I have referred friends and family to dr boots. She's phenomenal!
Dec 17, 2020
Love Dr. Zhang ! She has been taking care of me for 16 years ! Her office staff and nurse are so sweet and personable!
Dec 16, 2020
My doctor, Dr. Madlock, was fantastic. She made me feel very comfortable and at ease. I would definitely recommend her.
Dec 16, 2020
Been coming here for close to 20 years! Staff is very caring and professional .
Dec 16, 2020
Front office was really quick and everyone was very friendly.
Dec 14, 2020
Dr. Tom, and your entire staff, was friendly and courteous. My appointment was on time. Dr. Tom answered all questions and I never felt she was rushing to move to the next patient as I have felt in the past with my previous Gyneocologist.
Dec 13, 2020
I don't like to offer medical or financial service to people Cause if something goes wrong they blame me.
Dec 13, 2020
I come to desert valley OB solely because of Dr. Nina Wilkey. I had met with a few other doctors within the practice before finding Dr.Wilkey and let me tell you I am so glad I found her. She listens to me and actually hears my concerns and is willing to work with me and get me the test i need quickly and effectively.
Dec 13, 2020
I appreciate all the staff with this medical office. Caring compassionate professional
Dec 13, 2020
Dr. Wilkey is the best. The whole process is smooth and efficient. Didn’t have to wait but a few minutes after my scheduled appointment. Dr. Wilkey listens and provides very essential information.
Dec 13, 2020
Courteous staff. COVID precautions in place. Dr. Dowland was helpful, informative, and professional.
Dec 13, 2020
Professional and beautiful office
Dec 13, 2020
In and out quickly- Seen promptly at designated appointment time with no additional wait time in the exam room
Dec 13, 2020
Always kind and polite on time
Dec 12, 2020
This office is very professional and caring
Dec 12, 2020
Love dr boots! So kind and always listens to me
Dec 12, 2020
I was established with your practice because you recently started accepting HonorHealth insurance and much closer to my house, I was skeptical because I read many terrible reviews about the office staff. Although the office staff wasn’t super friendly it wasn’t a bad experience and Dr. Dowland exceeded my expectations. Even wearing a mask I could see her smiling, she really made me feel important and really listened to me, she showed that she is compassionate and patient centered care is important to her.
Dec 12, 2020
Everyone in this office that I encountered were very considerate, friendly and helpful.
Dec 12, 2020
Staff is always absolutely wonderful.
Dec 11, 2020
The office presence is extremely nice and the staff is very friendly, helpful and positive. Everything was handled quickly but thoroughly :)
Dec 11, 2020
Office is clean and sanitary. Plenty of personnel to assist at check in. Very prompt on appointment time.
Dec 11, 2020
The office was really nice, everyone was very courteous ansd prompt helping me and getting me back to the Doctor
Dec 10, 2020
Friendly receptionist, clean office. Lisa was very kind and Dr. White was great. Very informative and listened to all my concerns. I would definitely recommend to family and friends.
Dec 10, 2020
Dr. Dowland is an excellent listener and is very clear in her responses. She is kind and non-judgemental. She is also very knowledgeable about related medical issues.
Dec 10, 2020
Dr. Tom is an excellent OB/GYN. She is very busy and you have to wait at least 3-4 months to get an appointment with her but she is worth waiting for. She is not only the utmost professional but she is very caring and genuinely interested in your overall care. I would strongly recommend her. The office staff is very courteous and professional.
Dec 10, 2020
Friendly staff from check-in to departure.
Dec 9, 2020
Not a fan of gyno visits, however this visit was the best I’ve had in 20 years! Nice office and staff. Prompt attention. Dr. Shaw took time to listen. I would definitely recommend.
Dec 9, 2020
The front desk staff was super sweet and welcoming. My dr never rushes me. Always takes her time to really listen.
Dec 9, 2020
This was my first visit to Desert West and I was very impressed the moment I walked in. The staff at the desk were very friendly and warm. Dr. Kelly Goad made me feel so comfortable and she was so knowledgeable when answering my questions. I'm so glad I found your team at Desert West!!!
Dec 9, 2020
Dr Lee Koon is wonderful, caring doctor. He takes the time to listen and answer any questions I had. I have been seeing him for many years. I have had a hysterectomy and rectocele, cystocele, and enterocele and all of my surgery were outstanding. He's staff are very kind. And If you call in with questions he's medical assistant will get back with the same day. I would recommend Dr Lee Koon to anyone looking for a awesome OB/GYN
Dec 9, 2020
I enjoyed my new Dr Dowland she was very thorough understanding of my issues thank you very much for your assistance 😇
Dec 8, 2020
Very professional, friendly, clean and detailed place.
Dec 8, 2020
Dr. Dowland is an excellent, caring, professional doctor. I feel very fortunate to have her for my obgyn.
Dec 6, 2020
I know this is very difficult for Dr offices, to keep all regulations, Everyone on staff was very pleasant and nice, and made me feel very comfortable.
Dec 6, 2020
I've been going to Desert West for over a decade. They've seen me through pregnancy and loss. I've seen multiple providers in multiple locations and I've always felt fully supported, educated and respected.
Dec 6, 2020
Dr. Dowland is very knowledgeable and nice. She listens and involves you in the plan of care. She truly cares. Highly recommend her.
Dec 5, 2020
I was a new patient when I went to see Dr. Dorland. I am 65, at my age your nether region can start to give you some trouble. I had a medical concern that was giving me worry and anxiety. Dr. Dowland was Amazing. She instantly put me at ease just by her personality. she gave me the time I needed to explain my issue and she was interested in who I was as a person. She knew right off what the problem was and explained everything to me in detail. Her exam was thorough, Like in the olden days, Its been a long time since I have experienced such good medical care. I walked out of her office with a handful of her card .If you are looking for patient centered medical care. I encourage you to do yourself a favor and visit Dr. Dowlands office.
Dec 5, 2020
Everyone was very friendly. I didn’t have to wait long. Dr Ludwig handled my problem it was along the lines of family Dr. Bailes.
Dec 5, 2020
Dr Downlan was very frendly and knowledgeable
Dec 4, 2020
Outstanding visit, everyone was very polite & kind.
Dec 4, 2020
Very nice, cleaned and sufficient.
Dec 3, 2020
Dr. Ludwig and her staff were wonderful. I had a very pleasant experience all around. Office is very warm and inviting.
Dec 3, 2020
Very pleasant staff and to text me of my appointments
Dec 3, 2020
I appreciate that I was seen at my appointed time. Dr. Desalvo was professional and provided good information.
Dec 3, 2020
Very satisfied with care.
Dec 3, 2020
Everything I experienced from check-in to the actual appointment was top notch. The facility is pretty brand new and in magnificent condition. All the women I encountered were courteous and polite. I couldn’t have asked for more. SO GLAD you are not located on Eugie Ave anymore; I hated coming to the office then.
Dec 2, 2020
Dr Kelly Goad is one of the best doctors I've seen in a long time. She is professional but personable and empathetic. She really listens to you and tries to find the best solution for your particular needs. I wish she could be my primary doctor. Highly recommend her and her nurse. In fact, the office itself is very nice and welcoming.
Dec 2, 2020
Very professional nurse practioner. She was attentive and listened to me.
Dec 2, 2020
Dr Goad is the best! Honestly mad having my three boys a wonderful experience. She is calming, smart and knows what’s she is doing. I never felt insecure that she wasn’t given me the best care. The office is on it and everyone is friendly!
Nov 30, 2020
All whom I came in contact with were helpful and professinal
Nov 29, 2020
I've been a patient of Desert West for over 26 years and have recommended my doctor to friends and family for that whole time. My children when they come of age will definetaly be patients of Desert West as well.
Nov 27, 2020
Dr De Salvo was very professional and even asked about my mental health at my annual woman’s exam. Great bedside manner.
Nov 27, 2020
I get my hormones implanted every 4 months by Dr. Kelly Goad. She does a wonderful job doing it. Hormones really make a difference in my personality.
Nov 27, 2020
I had a 9am appointment and wasn't taken to an exam room until 9:45am. There, I waited until 10:10 for the doctor. She was apologetic when I voiced my disapproval, and stated she has been overbooked due to several doctors being out on vacation for Thanksgiving. This is totally unacceptable to me, and even more so, when I noticed during my lengthy wait that the pregnant women had very short wait times. I am in my mid-60's, recently went on a Medicare plan, and was simply there for my annual well woman visit. Not a good way to treat patients in my situation. This should be looked into and remedied for future patients such as myself.
Nov 27, 2020
The lady working the front desk was very sweet and my Dr.she was wonderful and took the time to help me with all my quest. I had and didn’t try to rush me away . Thank you so much . I’m so thankful to have found you .♥️
Nov 26, 2020
This business is top notch. Very professional, patient to answer any questions you may have and the customer service is supurb.
Nov 25, 2020
Beautiful office, nice gowns, friendly staff, and excellent care. Dr. Tom makes me feel relaxed and addresses all my concerns.
Nov 25, 2020
This was my first time at your new offices. It was easy for me to locate. The girls who run the front office are professional and do excellent work in getting patients registered. The Doctors Assistance who run the back getting you ready for the Doctor to come are professional and nice they made feel at ease. That goes ditto for the Doctor I saw. I won't call him by name because I don't know if I'm suppose too👍👍
Nov 25, 2020
Dr DeSalvo and staff are wonderful! I’ve been a patient since 2001 and have never had any problems. Everyone has been warm and kind.
Nov 25, 2020
Dr. Wilkey was pleasant, professional and her expertise on bio-identical hormones A+
Nov 25, 2020
Efficient, friendly staff
Nov 25, 2020
Dr. Tom is great, friendly and professional.
Nov 23, 2020
So glad to have found Dr. Jaacks. Professional, kind and caring, this gynecologist knows her stuff. Her diagnosis and treatment far excels what I previously experienced back home (Seattle). Thankfully, I have found a competent doctor!
Nov 23, 2020
Great service, friendly, organized staff, and compassionate doctor.
Nov 23, 2020
Caring staff and doctors. Everything explained well.
Nov 22, 2020
Dr. Rebecca Ludwig was amazing! She was very comforting to a new patient and was a great listener and was very thorough.
Nov 22, 2020
Very calming atmosphere. Friendly and professional service to the patient. Dr. Judy Tom was a pleasure to visit with and put me at ease right away. Explains everything very thoroughly and left time for me to ask questions, voice concerns.
Nov 22, 2020
Gentle and compassionate. The nurse practitioner was wonderful
Nov 21, 2020
Andrea Corrick is the BEST! She listens and she genuiinely cares about her patients. She explains everytihing! Also - the new office is great. Staff is friendly and thorough.
Nov 20, 2020
Would recommend Desert West. Took the time out to explain everything to me and answered all my questions, with out rushing me. It was my first time and they treated me like I have been going there forever.
Nov 20, 2020
Love, love Desert West! From the moment you step in their office to the end of the visit, it’s a wonderful experience. Dr. Corrick is amazing! She has some of the best bedside manner and energy that I’ve ever seen in a doctor! You won’t be disappointed.
Nov 20, 2020
Very nice office staff. Loved the nurse practioner
Nov 20, 2020
This was my first visit to Desert West and it couldn't have gone better! All of the staff was extremely friendly. The doctor was very thorough and I would definitely recommend this place, as I will be returning each year.
Nov 20, 2020
Dr. Tom made me feel comfortable and she explained all options for my gynecological issues.
Nov 19, 2020
Staff are pleasant and efficient. Dr Orhler is wonderful. She is friendly and seems genuinely interested in me when we talk. I feel confident in her.
Nov 19, 2020
Dr. Kelly Goad and staff are wonderful! As a new patient, I was so impressed. Thank you ladies
Nov 19, 2020
Great Experience! Your office is highly efficient and everyone is very friendly. Dr. Boots is patient, knowledgeable, and so nice!
Nov 19, 2020
I love Cristina dr takes time w me explaining
Nov 19, 2020
Everyone is so nice and pleasant.
Nov 19, 2020
Always friendly and efficient. Makes you feel at ease.
Nov 19, 2020
Very nice atmosphere, very clean!
Nov 18, 2020
Dr Tom is awesome; new location is very nice and modern and clean.
Nov 18, 2020
very thorough and professional! always!
Nov 18, 2020
Very impressed with Doctor & staff & the good care received.
Nov 18, 2020
Dr. Tom is caring, professional, and takes the time needed to make you feel comfortable. Well run front and back office staff, friendly and welcoming! Thank you all!
Nov 18, 2020
As always the staff is friendly and provide a personalized experience.
Nov 18, 2020
From checking in to meeting with my doctor, everyone was friendly and understanding. I really felt like they cared and were concerned about my situation. Which helped out a lot with how stressful the day already was for me. Would highly recommend this office.
Nov 16, 2020
This was the first time since February, that I felt heard. The staff at arrowhead were amazing. I want to thank my doctor for making me feel comfortable and letting me know we’d have a specific treatment plan for me. The removal of my nexaplon was painless & fast. I will be returning for my yearly wellness exam with the same staff and look forward to establishing myself at this office. Kind regards
Nov 15, 2020
Always stressful to have medical issues checked out but your office was friendly and efficient.
Nov 15, 2020
Great caring dr and staff
Nov 15, 2020
Nice new office. Always wonderful staff.
Nov 14, 2020
Providers are all so wonderful! They take time to answer questions and make their patients feel cared for. Cinna in Anthem is just the sweetest person!!
Nov 14, 2020
Friendly and knowledgeable staff.
Nov 14, 2020
Dr. Oehler is such a great doctor! She is soooooo nice, smart, very professional, concerned and caring. She greets you with the warmest smile and puts you at ease quickly with her calming voice and demeanor. She takes her time with you, all the while asking about your health and life. I feel so comfortable with her as my doctor, we need many more caring doctors like Dr. Oehler!
Nov 14, 2020
Andrea Corrick is awesome! She is very knowledgeable and you can tell she truly cares by the amazing level of care she gives.
Nov 14, 2020
Dr. Dowland and her staff are wonderful. Dr. Dowland actually sits down and listens to all your concerns. She takes the time! She explains the latest in research, studies and therapies. I would recommend her and her staff to any one.
Nov 14, 2020
Everyone was extremely nice and friendly. Although there was a mix up on the doctor I was seeing, everything worked out fine.
Nov 14, 2020
I love my doctor however, The lobby and check in process is extremely impersonable. I feel like just a number rather than an important patient. The lobby could use some major updates as well. Reminds me of when I was younger and my teenage parents had no insurance and we used to have to go to clinics and wait in line all day until our number was called.
Nov 14, 2020
I was very impressed with Dr Jaacks. She has a way of making a person feel comfortable in her presence.
Nov 14, 2020
Staff are friendly and so helpful. The facility is beautiful. I felt very at ease. Would definitely recommend!!
Nov 13, 2020
Outstanding services overall!!! Friendly atmosphere. Dr C.Oehler and Team, You Rock!!!
Nov 13, 2020
Dr. Oehler is very kind and professional.
Nov 13, 2020
I always really enjoy my experience here. I really love the new thunderbird location and the staff in general. I feel like everything always happens efficiency and honestly really quickly, in a good way. Minimal wait times, i enjoy booking via an app instead of having to call. Wait time in terms of getting in on the schedule can be some time due to them being busy but very happy here.
Nov 13, 2020
Great experience from the front desk, lab, to physician. Office timely, friendly, and followed through with all needed items! Thank You!
Nov 13, 2020
Kind staff and doctors. Definitely recommend!
Nov 12, 2020
First time I've seen this doc at Desert West. She reviewed my chart before she came in so was able to answer my questions quickly. Very nice and professional
Nov 12, 2020
I’ve had such a great experience! 100% would recommend.
Nov 12, 2020
Very welcoming and attentive
Nov 11, 2020
The staff was warm and welcoming helpful and attentive .
Nov 11, 2020
Visited the new location on Thunderbird for this last visit. Very open, bright, clean, and very friendly staff! The MA for Dr. Jaacks was extremely kind, professional, yet very personable. As far as Dr. Jaacks is concerned, amazing as usual. Thank you for always making me feel like I matter as a person and am not just another number. Just the general atmosphere is calming and appreciated.
Nov 10, 2020
Always there for you in an urgent matter they booked me an appointment right away. The place is clean and the assistant who called me is very helpful and courteous.
Nov 9, 2020
I always feel respected and appreciated by the staff at Desert West. Thank you for being so welcoming to me.
Nov 9, 2020
The NP was great!! Understanding and listened to issues. Would recommend!
Nov 9, 2020
Dr.Tilden was amazing!! Thank you for taking the time to listen to me and help me
Nov 8, 2020
Dr Goad is caring, takes the time to listen and really talk to you, she is fantastic!
Nov 8, 2020
Beautiful office and kind staff. As a first time patient I would absolutely recommend this medical practice! Dr. Judy Tom was cheerful and practical and made this visit a very positive experience.
Nov 8, 2020
I like my doctor there, she's professional and comfortable at the same time.
Nov 8, 2020
Dr Jennifer Shaw was outstanding. Highly recommend her.
Nov 8, 2020
Amazing staff, always thorough and friendly.
Nov 8, 2020
Andrea is amazing! Very quick to check in. They always get you right in at your appointment time or earlier. You do not sit in the room waiting for her to come in.
Nov 7, 2020
I love the staff here, they are friendly and caring!
Nov 7, 2020
It was fast, people there was nice and gentle
Nov 7, 2020
the doctor was very nice and answered all my questions! she made me feel very comfortable in the office
Nov 7, 2020
Been coming to Dr Del Salvo for about 20 yrs. Always spends as much time as I need and very thorough. Office staff always efficient and nice.
Nov 6, 2020
My friend recommended Desert West to me for their great customer service, information and levels of comfort. I am so glad I listened and tried the practice out. I am never uncomfortable and everyone is so friendly.
Nov 6, 2020
Desert west is one of the best hospital for OB/GYN i ever see. I strongly recommend others do please visit and you will never regret coming here. Before coming to this place, I had few other OB's which went bad experience like services, not following ups. But here in Desert West is one of the best place with clean environment, wonderful Nurse and front office surpervision, and all the Staffs always calling the patients n reminding for followup appt. My Fav Dr. Judy Tom, who i am currently seeing. I am so satisfied here and thanks to my friend who referred Dr. Judy Tom.
Nov 6, 2020
As much as I hate getting paps this was the smoothest one yet. I felt very comfortable and all of my questions were answered. I will only see the doctor I saw last.
Nov 6, 2020
I think I have been seeing Dr. Koon at Desert West since 2004. I have and always will refer others to Dr. Koon at Desert West obgyn without question.
Nov 6, 2020
I have been a patient here since 2000. I moved across town and still drive here because I love this office and my provider Andrea, N.P.. They have provided amazing care for many years. Thank you.
Nov 5, 2020
The Dr and nurses were very caring and attentive.
Nov 5, 2020
Always so kind! They are quick and friendly!
Nov 5, 2020
Staff was knowledgeable and courteous. I felt heard and respected by everyone. I would recommend this site and their staff
Nov 5, 2020
Love Andi Corrick. Always easy to talk to and thorough and such a genuinely kind person.
Nov 5, 2020
Office Staff super friendly. Wait time minimal. Dr Shaw spent time with me as a new patient and went over everything in detail.
Nov 5, 2020
Dr. Hannah Tilden was so kind and made me feel like I was in good hands. I feel very comfortable to begin my family planning process with her!
Nov 5, 2020
This was my first appointment and I felt very much at ease. They were welcoming and friendly.
Nov 4, 2020
This office and all the employees are amazing! Felt so comfortable and welcoming! Highly recommend to anyone who needs a new OB/GYN office!
Nov 4, 2020
Susan has always been very kind and professional. This is the reason I have been a patient for many years.
Nov 4, 2020
Great care & wonderful staff to take of your lady bits.
Nov 4, 2020
Friendly and professional treatment.
Nov 4, 2020
I didn’t have a wait time and in and out quickly
Nov 3, 2020
I have been seeing Dr. Tom for a few years now and it has always beed a great experience. I love the way she talks to me and explains everything that is going on with my health. Now that I am pregnant I feel so fortunate to have her take care of my baby and I during this time. Not only is Dr. Tom amazing so is all the staff you'll encounter. Dr. Tom is only doctor that I actually look forward to visiting.
Nov 2, 2020
The staff was attentive and accomodating even when my referring doctor had not provided all of my test results. They took the time to locate them directly from the imaging facility so that I would not have to reschedule another appointment.
Nov 2, 2020
Dr.Dowland is just great. She always takes the time to answer all of my questions. She’s very friendly and caring. And she remembers small but important facts such as what I wanted to name the baby while I was pregnant. I read a lot of great reviews about her on the Nextdoor app and that’s what encouraged me to start going to her. I’m glad I found her.
Nov 1, 2020
I love the way everything runs so smoothly and everyone is happy and professional!
Nov 1, 2020
The new office is really nice. The staff was super helpful and Dr. Jaacks provides compassionate service.
Nov 1, 2020
I was seeing Doctor Robert Phillips for many years, when I called this time I was informed that he was no longer with Desert West OBGYN. So I was given the name of 3 providers that were are available at Estrella office and they picked one for me. Doctor Elizabeth Mahour-Moyer. Where Dr. Phillips was kind, conscientious, not rude and I felt very valued as a patient. Dr. Moyer was just the opposite! I have never felt pain during one of these exams. Unfortunately have to find a new provider, hopefully with Desert West.
Nov 1, 2020
The dr I saw was amazing. She made me feel at ease and was very kind.
Nov 1, 2020
Dr. Dowland is amazing and very knowledgeable!
Nov 1, 2020
Most of my family, friends and coworkers are all patients at Desert West... And I'm always quick to refer you to anyone who's looking for a new doctor. The offices are clean and inviting, the staff is friendly and knowledgeable and all of the healthcare providers I have seen are top-notch.
Oct 31, 2020
Had emergency surgery a couple weeks ago and Dr. Jacks was amazing with me right before I was taken to the OR. The follow up visit t her office was still a good one. I like how she pays attention and explains things clearly
Oct 31, 2020
Excellent environment. All staff very pleasant. DR. KOON IS THE BEST!
Oct 31, 2020
Doesn’t matter which location I go to. I always have a pleasant experience.
Oct 31, 2020
My doctor was amazing, I normally go to the location on Eugie as well as my mom and my sister but I came home that day so impressed that I let both of them know to start seeing the doctor I did. I think her name is Susan or Suzanne. She was very nice and I did not feel rushed in my appointment and I actually finally felt listened to. I will only be coming to this location from now on. Maria was also very nice, I had an early appointment but everyone was so happy and nice! Thank you guys for a great appointment!
Oct 31, 2020
In and out great wait time.
Oct 30, 2020
Front office staff was friendly and welcoming. The nurse was also very pleasant. The doctor on the other hand was rushed, heavy handed, and seemed annoyed when I asked questions. I’ve grown up in the medical field. I understand how things work and I assure you I won’t be back to the doctor who treated me.
Oct 30, 2020
Dr Amy Boots is an incredible doctor. She supported me during a very challenging time in my life. I would recommend her to any family member or friend.
Oct 30, 2020
Dr Goad was relaxed and friendly, not rushed which is refreshing. Thank you!
Oct 29, 2020
I don't get examined as often as I should so making this appointment and keeping it was a big deal for me. I was happy with the doctor, the exam went well, and I'll reschedule in two years.
Oct 29, 2020
Staff was great. Welcomed me to the clinic and took all my necessary information. Very well organized and friendly. Didn’t have long wait and Dr. Jaacks was very informative to my situation, was patient with me and answered all my questions to make me feel comfortable.
Oct 29, 2020
Rushed and felt like I was not given attention in my needs
Oct 29, 2020
Really like Dr. Jaacks. She really listened to me and explained everything in a way you can understand. Staff was very courteous and helpful.
Oct 29, 2020
Beautiful facility. Friendly professional staff.
Oct 29, 2020
Facility was very nice & clean. Dr. was awesome.
Oct 29, 2020
during my visit, the medical assistant took my blood pressure and dismissed that I had high blood pressure that day and didn't bother retaking it. just dismissed it as the blood pressure machine isn't reading propertly. This should've been taken seriously.
Oct 29, 2020
I went there for my annual checkup. Wanted to discuss post menopause issues and possible medication. To be told the doctor would not discuss that as it would have to be a separate appt. Would like to think doctors are there for patient care not the bottom dollar. Felt pushed through as I didnt matter. I will be looking for a doctor that cares about the patient as a whole.
Oct 29, 2020
Andrea Corrick is the best, it is like a visit with a friend, she is so kind and takes her time with you. Thank you.
Oct 29, 2020
Super friendly! Was my first visit here.
Oct 28, 2020
Dr. Goad is the best doctor I've ever had. She takes the time to listen and does all she can to make her patients comfortable and at ease.
Oct 28, 2020
I was very pleased with the level of care and support. The whole team, from front staff to back staff, was kind and courteous.
Oct 28, 2020
I have been seeing Dr. Goad for 11 years now she is awesome.
Oct 28, 2020
This was my first visit here and everything was fantastic. I did have a bit of an issue with one of the front office staff’s apparent lack of concern or engagement with me, but the rest of the staff more than made up for it! I certainly recommend this office for anyone looking for an Ob/Gyn.
Oct 28, 2020
I was greeted and taken care of very nicely. Will recommend Dr. Boots to others. This was my first visit here.
Oct 28, 2020
staff were very friendly and helpful.
Oct 26, 2020
I actually enjoyed my visit. Had not seen an OB?GYN in over 20 years. They made me feel welcome. Everyone was so pleasant and helpful.
Oct 26, 2020
Great efficient service; clean environment, professional personnel.
Oct 26, 2020
I really loved the new office and of course always happy with the services. I have been with Desert West for many years. Keep up the amazing job!
Oct 25, 2020
I've been so happy with the service esp drs. That I've had thru out the yrs that I've told both my sisters and all friends to go there and they have different drs have birth 14 of my friends babies and I've had my 3 with you guys. My dr for the past 2 yrs has been so awesome & nice I feel so comfortable with her. After my attack I didnt feel comfortable with anyone else touching me but she made me not even think about what was going and got it done she is amazing thank you for hiring people like her
Oct 25, 2020
Dr. Matlock was amazing! I was really nervous and she was so kind and helped me feel so comfortable!
Oct 25, 2020
VERY HELPFUL AT THE FRONT DESK. DR. REBECCA LUDWIG AND HER NURSE WERE FRIENDLY. DR, LUDWIG EXPLAINED SEVERAL THINGS TO ME IN A WARM AND FRIENDLY MANNER. SHE GAVE A PRESCRIPTION THAT HAS HELPED ME A LOT. I WOULD RECOMMEND HER TO ANY OF MY FRIENDS. DR. LUDWIG KEEP UP THE GOOD WORK AND THANK YOU.
Oct 25, 2020
I have been going to this facility for 20 plus years and have always had a great experience with the office personnel and the doctors.
Oct 25, 2020
Great new office. Been coming to this practice for over 30 years. Highly recommend.
Oct 24, 2020
It was my first appointment and I would definitely recommend this office to friends. I was able to make an appt that fit my schedule and the doctor I saw was attentive and listened to my concerns. Very happy with the whole office!
Oct 24, 2020
Staff is friendly and doctors are caring. Wait time is minimum.
Oct 24, 2020
Don't have anything to say.
Oct 23, 2020
I was impressed! In this time of the pandemic it seems doctors and medical staff are stressed and it shows up in patient care. This office was different from the front desk to the doctor herself I felt cared for. They made me feel comfortable and took the time to listen, gave me options and we made a plan of action together!
Oct 23, 2020
Everyone has always been very pleasant. I really like Dr Holsen and her technician. Thank you so much for providing such great care.
Oct 23, 2020
Everyone was very attractive and pleasant.
Oct 23, 2020
The MD was very knowledgeable and took the time to answer my questions
Oct 23, 2020
I have been going here for 15 years. Dr. Koon is the absolute best.
Oct 23, 2020
Friendly and helpful staff, doc was confident and gracious. Appt. on time. All good!
Oct 23, 2020
Had to wait almost an hour
Oct 23, 2020
Today Dr. Tom saw both of my teenage girls. She listened to them and helped them through an uncomfortable visit with ease. I appreciate her so much! Thank you Dr. Tom
Oct 22, 2020
Dr. Tom was wonderful with my daughter. She made her feel comfortable and answered questions in a way that she understood. She’s perfect!
Oct 22, 2020
My first visit was a very pleasant experience!! I didn't have to wait long at all, the staff was very friendly and I loved Dr. Zhang!! I highly recommend!!
Oct 22, 2020
Dr. DeSalvo always takes time to hear your concerns. He is genuine with his feelings about your treatments. I have been seeing him for over 15 years, and I couldn't be more comfortable with a doctor as I am with him. He knows your medical history and just really is a caring provider.
Oct 22, 2020
Dr. Desalvo took time to answer all my questions and explain things t ome in a calm unhurried manor.
Oct 21, 2020
The new office is very nice and clean. Staff is ALWAYS friendly and professional. Dr. M-M is diligent and I have never felt rushed. She is personable, knowledgeable, and had handled all of my health concerns diligently. She is top of the line! Her support staff is excellent! I wish I had found her, and this office, years ago! You will not be disappointed!
Oct 21, 2020
Dr. Elizabeth Mahour-Moyer was amazing with my 14 year old daughter. Made her feel very comfortable for her first visit to a "woman's" Doctor appointment. Explained things well. I will be switching and using her as my personal OBGYN as well. Great place...great doctor...great experience!
Oct 21, 2020
Dr. Goad was extremely kind and she took the time to provide ample education during our visit.
Oct 21, 2020
Short wait time Dr. Jaaks was very helpful and a good listener
Oct 21, 2020
Excellent doctors and staff!!
Oct 19, 2020
I love Dr. Goad. She has been my doctor for years now and she is so easy to speak with and with the HRT has changed the quality of my life and I am forever grateful!
Oct 19, 2020
The new office is lovely. The patient check-in is super easy and the staff is very friendly.
Oct 18, 2020
Wow, I am SO impressed!! I went from feeling just awful to feeling great in just a couple of days. Thank you so much! Accurate diagnosis, concerned people who LISTEN and go above and beyond. Thank you so very much!!
Oct 18, 2020
Andrea RN was super nice and friendly to me. For my future appointments I will always make sure I schedule with Andrea. Thank you
Oct 17, 2020
Great service and wonderful staff
Oct 17, 2020
Excellent service, I like Dr, Judy Tom
Oct 17, 2020
They were wonderful! Very professional! I would highly recommend them!
Oct 17, 2020
I love Dr. DeSalvo. He's wonderful. The staff is very friendly.
Oct 16, 2020
Everyone was very pleasant and the new location is gorgeous.
Oct 16, 2020
By the look of cars outside, women in the waiting room and being a new patient I was dreading a long visit. But it was quick and painless!! The staff all the way upon entrance to the doctor was nice and very professional! Thank you for making me feel welcome after I had to change from another doctor that retired.
Oct 16, 2020
Susan was very nice and listened to everything I said. She set out a plan and we will go from there. Her Medical Assistant was also very helpful. I like that they call me right away with results.
Oct 16, 2020
First time patient and felt very comfortable with Dr. Oehler. She has a very calm manner and appreciated the time she took to explain to me what was going to happen and the follow up tests that will be done. She is A-One with me.
Oct 16, 2020
Professional, comfortable, welcoming & kind. The best I’ve ever felt at OBGYN appt.
Oct 16, 2020
Quick and easy appointments, I went there for my very first gyn appointment and they were very polite and gentle.
Oct 16, 2020
Very kind doctor and office staff.
Oct 15, 2020
I love Dr Goad. I have been in seeing Dr Goad since Polansky retired, but has been a great experience every time I am in the office. She knows I have had some complications with my cervix so she has always been very slow and patient with me when I know things are going to hurt no matter.
Oct 15, 2020
The staff is very kind and helpful. I got into my appointment at the time it was scheduled. I am very glad to have Dr Wilkey as my gynecologist.
Oct 15, 2020
The entire staff is so nice and really attentive to their patients. Dr Dowland answered all my questions and always makes me feel comfortable.
Oct 15, 2020
The front desk staff is not friendly and the scheduling process is not efficient. I had to call on 4 separate occasions just to book one appointment. My PCP referred me here and the person on the phone kept acting like because she couldn't find my referral there was not much she could do. It is as though you are bothering them and as a patient waiting so they can finish their side conversation or over hearing it is unnecessary. The feeling is rushed, cold, and unprofessional. My nurse and Dr. were kind but I left feeling not so good about the experience.
Oct 14, 2020
Dr. Nina Wilkey is excellent! No one enjoys pap smears but she makes it as pleasant as possible. She does breast and cervical exams, when she is finished I feel confident in her conclusions. It doesn't get any better than that. Plus, she follows up her findings.
Oct 14, 2020
I went to their new Thunderbird office for my annual checkup and it was fresh and modernized with self check in stations. I barely waited 2 minutes after finishing and was given some paperwork to fill out. I barely got started on it and was called back. The NP came in just a couple of minutes later, we chatted, she examined me, and I was out of the office within 15 minutes of my appointment time.
Oct 14, 2020
Doctor and Staff were both knowledgeable and pleasant. Office was very clean with ample parking.
Oct 14, 2020
When I got there no one really acknowledged me. I filled out the info on the kiosk and then was called in. First impression wasn't the best, but I don't expect much from a doctor's office any more.
Oct 14, 2020
The ladies at the front desk were very helpful. The PA I saw was excellent.
Oct 12, 2020
I appreciated Dr. Laura's demeanor and professional explanation and laid out potentional course of action that would be taken based on further treatment.
Oct 12, 2020
I have been coming to Cindy Holsen for several years. I really enjoy her and she is always so attentive and kind. Euri her assistant is wonderful also. AwYs enjoy seeing these two!
Oct 12, 2020
Friendly staff! Clean waiting room and comfortable seating.
Oct 11, 2020
Waited for a really long time to see the dr. then another 2 mins just to wait for some paperwork.
Oct 11, 2020
The office is very efficient during check in. Wait time was minimal. I saw a new provider, a delightful young female doctor that was personable, listened to me, and offered suggestions for my insomnia. She was concerned about my comfort during my exam, which I appreciated.
Oct 11, 2020
Dr.Matlock addressed all my concerns and had great bed side manner.
Oct 11, 2020
The office staff is friendly a s efficient. Dr. Tom is friendly and very calming. She makes you feel like her friend.
Oct 11, 2020
Absolutely Love Nina Wilkey she is the best. The new office was great everything perfect no long wait etc.
Oct 11, 2020
I had an amazing experience here and 100% will continue my care here. The doctor made me feel super comfortable with my care and treatment and explained everything throughly and left me with no unanswered questions!
Oct 10, 2020
I was very impressed! Everyone was very pleasant and helpful and caring. Dr. Koons was very thorough and communicated my issues and plans going forward to resolve them very succinctly. I was in and out of the office in less than an hour with very little wait time. I'll definitely recommend this office to anyone and everyone!
Oct 10, 2020
The staff is very polite and respect your privacy
Oct 9, 2020
Courteous, professional, and respectful as always.
Oct 9, 2020
The new office for Desert West is welcoming and gorgeous. Not like a regular doctors office! All the staff are amazing and confident.
Oct 9, 2020
The new office is beautiful and as always everyone is so friendly. I was in and out in no time. If I could I would give a 10 🌟 rating. Would absolutely recommend.
Oct 9, 2020
I loved Dr Wilkey. She was very thorough and spent time talking to me. This was my first time seeing her and I will definitely be back when needed.
Oct 9, 2020
Uri and Cindy are amazing ... best clinic in the valley :)
Oct 8, 2020
Always a great experience here. Dr Koon and his staff are amazing.
Oct 8, 2020
Everytime I come in for a ov it is always a pleasant one. Everyone From the front office to the doctor is terrific!!!
Oct 8, 2020
I think it’s a great place for maitence
Oct 8, 2020
Very nice front desk, they are friendly and quick). Dr.Tom is amazing! Waiting time was 0, dr. Tom was so quick and great! I wish all the doctor offices work like this office, there will not be any negative reviews and upset patients. 😊
Oct 7, 2020
I saw Dr. Christine Oehler and everything was good, thanks!
Oct 7, 2020
I’ve been going to Desert West for a long time, but I just recently changed locations and doctors! The nurse was a little off-Standish and harsh, but it is COVID times so I can understand her feeling off. I was nervous to have a new doctor but Dr. Ludwig was extremely professional but kind and fun all at the same time! She made the experience much better :)
Oct 7, 2020
They tell you so much that you never even knew about.
Oct 7, 2020
Professional friendly environment. I feel comfortable and confident in my dr... Dr Wilkey...
Oct 7, 2020
My first appointment with Dr Zhang exceeded my expectations. She is wonderful.
Oct 6, 2020
LOVE Dr. Oehler and her assistant Victoria. Always friendly, patience and take their time to listen.
Oct 6, 2020
Everyone from the front desk, all the staff and Dr. Jaacks were very polite and new what they were doing. The office is very new and clean. They took extra measures to ensure the safety of their patients. Dr. Jaacks took the time with me and listened to my concerns. My 78 year old mother is also a patient of Dr. Jaacks, she is very caring and gentle.
Oct 5, 2020
Dr. DeSalvo is a great doctor . I was in and out , no waiting around forever .
Oct 4, 2020
Wonderful, friendly, professional, and caring doctors/staff!
Oct 4, 2020
I love Dr. Dowland, and I would and have recommended her to my friends and family!
Oct 3, 2020
Everyone in the office is friendly and attentive. The office is nice, it's large, and it's easy to socially distance.
Oct 3, 2020
Dr. Tom is one of the most genuine and kindest doctors I’ve ever had the pleasure of going to. She doesn’t rush through your visit and takes time to ask about family and life. She feels like a friend more than a doctor and that makes the visits so much easier.
Oct 3, 2020
Met Dr Koon today. He asked a lot of questions about my goals for my health. Based on that question and answer conversations he gave a few different options. He asked numerous times if I had any questions. He was very personable and made me feel like I was his only patient. He was never rushed and again before he exited the room asked if I had any questions. Thankful for such a caring doctor.
Oct 2, 2020
Dr. Dowland, she is a really nice and friendly doctor, she also listens to the patient's very carefully.
Oct 2, 2020
Everyone was really nice and helpful. The staff did a really good job of getting me into my appointment on time and done quickly. Although communication between the staff members could be improved because as I was leaving, it confused me on what I should be doing next since everyone was not on the same page.
Oct 2, 2020
Everyone Was very nice and professional .
Oct 2, 2020
I loved Dr. Tom. She also knew my previous Dr. (Dr. Hahn) so that made my experience even better and more comfortable :) I'm looking forward to coming here again!
Oct 2, 2020
I absolutely love Dr Zhang! And the new office is amazing. The staff is great. I recommend everyone who asks to go there.
Oct 1, 2020
Wait time was minimal. Exam was not rushed. Friendly staff. Helpful information.
Oct 1, 2020
My first visit I did not know what to expect. My provider made me feel comfortable and like an essential partner in my care. She created an immediate action plan starting with same day bloodwork and provided results the next day. She empathized with my concerns and I did not feel minimized in any way.
Oct 1, 2020
I have been seeing Nina Wilky for a few years now for my Well Woman check. I would never consider going anywhere else. Love her. Office and nurses are always pleasant and welcoming.
Oct 1, 2020
Very impressed !! Awesome
Sep 30, 2020
Excellent service! Everyone was really friendly and the doctor made you feel comfortable and answered all my questions!
Sep 30, 2020
I have been going to Desert West for years.
Sep 29, 2020
Cynthia Holsen is caring and nurturing. She is amazing. And Lori, her assistant is delightful. They both care about you a lot
Sep 27, 2020
The staff is and has always been great! I'd definitely recommend to a friend or colleague looking for an office knowledgeable and helpful!
Sep 27, 2020
My recent visit for a Pap Smear was as wonderful as a Pap can be-ha ha! Seriously I felt respected and confident in the treatment I received. Dr Zhang was very professional and personable, She made me feel as if there was no hurry in expressing any concerns I might have had and seemed very compassionate. I would absolutely recommend her to anyone in need of her expertise,Thank-you,
Sep 27, 2020
Loved my new doctor, she was super friendly and understanding
Sep 26, 2020
The staff was very friendly and my doctor was very personable. Made my visit easy.
Sep 26, 2020
Everyone working there was sweet and knew what and how to do everything.
Sep 26, 2020
The staff was very welcoming and caring
Sep 25, 2020
I absolutley LOVE my PA Susan Swenson!
Sep 25, 2020
Great experience! All around!
Sep 25, 2020
The staff was so kind and welcoming. I could not believe how quickly I was in and out of the office while still feeling cared for and heard.
Sep 25, 2020
Love the new facility and great staff.
Sep 24, 2020
Efficient, kind staff. No excess waiting to be brought back or seen. I felt respected. Seemed sanitary, and felt clean which is important during the Covid.
Sep 24, 2020
Beautiful new office on Sonoran. Friendly staff, attentive doctor. I have nothing bad to say.
Sep 23, 2020
Very friendly and personable staff
Sep 23, 2020
Woman at check in is SO friendly, helpful and patient. I also really like Dr Dowland's medical assistant Julie. She is nice and low key which makes me feel less tense about being at the doctor
Sep 23, 2020
Dr. Zhang is the absolute best. Not only does she remember me as a patient year after year, she genuinely cares about my well-being.
Sep 23, 2020
I have been going here for over 10 years and every person I encounter is friendly and helpful. Yearly visits and frequent visits during two high risk pregnancies and never a bad experience.
Sep 23, 2020
Staff nice, efficient and no wait. Dr of course is great also!
Sep 23, 2020
The dr i was seen by was very knowledgeable, love how she explain everything to me. In addition very clean and Beautiful office. I will definitely recommend Desert West.
Sep 23, 2020
The staff is great and my doctor was very helpful. But I’m upset that the lady I made my appointment with wasn’t paying attention to what I wanted. I wanted my IUD changed. She put down I wanted it taken out. So I paid an $80 copay to be told they have to get with my insurance and then I can go back and have it done. So I’ll have to pay ANOTHER $80 copay for their mistake.
Sep 23, 2020
As always everyone at desert west is so nice and thoughtful I enjoy going there I feel comfortable there and dr Jaacks is amazing
Sep 22, 2020
A big shout out to Dr Wilkey and Tina for the attentive patient care! It was like a one-stop shop and they both really took their time with me to make sure that all of my medical needs and questions were met with answers! I would highly recommend them!
Sep 21, 2020
Beautiful new office, easy self check in and co-pay payment. Love all of the providers at Desert West.
Sep 20, 2020
dr wilkey is a caring physician that really listens to her paitents.
Sep 20, 2020
I’ve been going to dr goad for the past seven years! I’ve never once had a bad visit with her or her staff! I have been going to her for so long I wouldn’t trust anyone else to help me with my medical lady needs. She is amazing!!! Thank you dr goad!!!
Sep 19, 2020
love the cleanliness, the prompt service and professionalism
Sep 19, 2020
Love the staff I am always well taken care of
Sep 19, 2020
ir was nice u. the new facility. so clean
Sep 19, 2020
I am very please with Desert west and love Dr Goad she is very sweet
Sep 19, 2020
Dr. Wilkey’s affiliation is what has kept me a loyal patient of desert west OBGYN for 17 years. I won’t trust anyone but her to my health and well-being.
Sep 18, 2020
Beautiful facility. Fast service. Up to date with technology. Dr. Matlock and her assistant were wonderful. They each took the time to evaluate and explain what was going on medically. Dr. Matlock was wonderful with my little one as it was her fist time to the lady doctor!
Sep 18, 2020
I didn't like how I couldn't bring anyone into the WAITING room. Why in an office with over 30 seats my partner (wearing a mask) can't wait for me I don't understand. I just moved here and I told the doctor this was my first time here got no ultrasound. I know my due date and the doctor still put the wrong date on my ultrasound order so it took two additional days of going back and forth leaving VMs so that I could get an ultrasound. Of course when I finally got to make the appointment the only availability was 2 weeks away I'll be 23 weeks then.
Sep 18, 2020
I’ve been going to Dr. DeSalvo for many years. His assistant Marybelle has always been helpful and efficient. I’ll never go anywhere else.
Sep 18, 2020
Dr boots and staff are efficient and helpful. I recently started using a walker. Staff helped me. Had poor experiences in the past desert west helped me via email set an appointment.
Sep 18, 2020
My provider was patient and kind through out the visit. The wait time was fair and I had no issues overall!
Sep 18, 2020
Service was timely. Women behind registration counter were polite.
Sep 18, 2020
Super clean facility and nice people working it! Was in and out in 30 mins for my Women's Yearly Exam. I especially appreciated Dr. Goad's advice on all the available birth control methods out there and wasn't trying to 'sell' me one specific one. She recommended the birth control that has worked best for me in the past which added trust. She also wasn't as rough as other doctors in the past during the actual exam. LOVE! Thank you!
Sep 18, 2020
I love Gr Goad and refer all my friends to her, she truly was such a blessing to me! I also do referrals as one of my job duties at work and Desert West Ob/Gyn is the first practice i use for those referrals!
Sep 18, 2020
The front office checked me in quickly and efficiently. I saw Dr Matlock for the first time. She was thorough, not rushed in her explanations, so very kind. I am very pleased.
Sep 17, 2020
Dr. Dowland is wonderful. She is kind and compassionate and spent a very good amount of time with me. I would definitely recommend.
Sep 17, 2020
I really appreciate an organization that cares about the people who they support. I was taken great care of right from when I walked in the door. I was kept well informed about everything and it was a really good experience.
Sep 17, 2020
Andrea Corrick is someone who I've seen off and for years. She is a very caring and comforting provider!
Sep 17, 2020
This was my first visit to the office & with Dr. Goad. I was 100% satisfied with my visit, the safe were very friendly & helpful. I had numerous recommendations for Dr.Goad & I was very impressed, she was so warm & friendly, made me feel like she really cared about me & my little "peanut". I'm so happy I found the perfect Dr. to guide me through my pregnancy and delivery!
Sep 17, 2020
Dr. was friendly, nice, professional and thorough.
Sep 16, 2020
Love the staff and Andrea Corrick. I continue to drive the distance to see her. She is very nice professional and polite.. Love the new building, was much needed.
Sep 16, 2020
Great first visit establishing care. Dr. Ludwig listened to my concerns and addressed them appropriately. She made me feel comfortable and like there was a fix for the problem I brought to her.
Sep 16, 2020
It has been over a week no one has called to give results. Was told it would take 2 days.
Sep 14, 2020
Excellent staff! In and out as expected with great attentive staff
Sep 13, 2020
I have been a patient of Dr Oehler for many years. She is compassionate, professional, and makes you feel like you are her only patient.
Sep 13, 2020
I love this office. Dr. Koon has been my doctor for 3 pregnancies and he’s great! Very friendly and professional!
Sep 13, 2020
Andy Corrick is such a caring person and takes the time to listen to you.
Sep 12, 2020
Amazing atmosphere, very clean and the still was professional and friendly. I would recommend this facility to all my friends.
Sep 12, 2020
All the ladies are super nice and accommodating. Dr. Jaaks is amazing
Sep 12, 2020
I love Dr. Zhang! She has been the best OBGYN I have ever had. She listens to me, does not hesitate to explain things to me and provides me with the best information available to make the best decisions for me. Some of the office staff can be very short with the patients and occasionally don't listen to what you are saying. And the new office is beautiful!
Sep 11, 2020
Dr. Tom is very friendly and thorough!
Sep 11, 2020
Clean, Nice, and Friendly staff. This has been my #1 go to gynecologist since 2013
Sep 11, 2020
Dr Dowland and Julie her rn are amazing
Sep 10, 2020
The new office is very spacious and able to accommodate distancing easily. All the staff I worked with were lovely.
Sep 10, 2020
Love desert west and the team! Been going here since I was pregnant with my first 12 years ago.
Sep 10, 2020
Many years ago I used to see Dr. Wilkey. However, I had to make a last minute appointment and they got me in with Dr. Judy Tom. She was so nice and caring. I don't know how many doctors are like that in this practice but my experience has been amazing. Even the girls at the desk. I would have to say the only improvement would be for the nurse to smile a bit and maybe be a bit more caring.
Sep 8, 2020
love my OBGYN Doctor Dr. Mahoer-moyer and her assistance janice they always greet me with warm welcome and always there when i need them for any questions and concerns.
Sep 7, 2020
I have been a patient of Dr. Tom for years. This year I was sore afterwards. I think she may have forgotten to use lubricant on the gloves? Also, my perception was that she wasn't rushed, but didn't take time to really listen to me as in the past...get in & get out. It may have been an off day, concerns with new facility, etc. Also, in the paperwork there is a section that a patient signs that indicates that the privacy policy has been received and read. The office staff said that a portion on the top of that page is the privacy policy. When looking at that page, it doesn't make sense. When I mentioned this to Dr. Tom, she just referred me back to the ofc staff. What a runaround. I doubt that I will return, much less refer anyone to Desert West OBGYN. Sad.
Sep 6, 2020
I am always taken care of and appreciate the reminders to make appointments! Great staff. I always feel comfortable and taken care of!
Sep 6, 2020
The front desk was very precise and awesome with their work and got that done very quickly
Sep 6, 2020
The staff was friendly, professional,
Sep 5, 2020
Low key, no signs of high pressured, stressful atmosphere. Staff very nice and helpful.
Sep 5, 2020
Always friendly and efficient. I feel like I am actually heard.
Sep 5, 2020
I have been a patient for over 20 years. I refer people to Dr. Tom all the time. Now I will also be referring to Dr. Matlock.
Sep 5, 2020
Clean & pleasant ! Absolutely love Dr. Goad !
Sep 5, 2020
I love the whole experience, from the waiting room through the doctor visit. I feel well taken care of and listen to. You can’t ask for much more than that!
Sep 5, 2020
Dr. Ludwig was very attentive & answered all of my questions.
Sep 4, 2020
Everyone there is very professional and kind
Sep 4, 2020
Great staff, awesome Dr's. You are all much appreciated
Sep 4, 2020
The new side manned was unbelievable. The dr was extremely nice and informative. Best one I have been to and it was only my first visit.
Sep 4, 2020
Their new office is soooo close to me. Their equipment is so fancy.
Sep 2, 2020
I had a great experience with Desert West OB. All the office staff was friendly and friendly. Dr Oheler was fantastic. She was very kind and compassionate. I would highly recommended this office.
Sep 2, 2020
Dr Ludwig was great! That was the most comfortable I have ever felt in a gyn appointment. She was very nice and eased any nerves that were present. She also made the process fast and painless as well.
Sep 2, 2020
I love Dr. Goad! I have referred several friends to Desert West OB/GYN and will continue to do so.
Sep 2, 2020
I really respect and trust Dr. Boots at Desert West OB/GYN. She has a kind and comforting approach, is very professional and explains answers to my questions thoroughly. Her medical assistant Tiffany is also great to work with. The new Thunderbird office is beautiful, clean, calming, and modern. I have had very good experiences with the staff at Desert West OB/GYN.
Sep 2, 2020
I've been a patient here for over 8 years, very nice staff and doctors!
Aug 31, 2020
Laura Matlock and Chloe are amazing. They definitely take care of me and I appreciate everything they do. I was in a car accident and they got me in the same day to make sure my baby is okay. They said they were with me through this whole pregnancy and they definitely meant it ♥️
Aug 31, 2020
I met Dr. Matlock for the first time during. My previous doctor was Dr. Phillips. I was very disappointed when I found out that he was no longer seeing patients. However, after meeting Dr. Matlock, I was very happy I stayed with the practice. Dr. Matlock was very kind and easy to talk to. I didn’t feel like she was “rushing” to get through my exam. It was a pleasant experience.
Aug 30, 2020
I refer anyone who asks me to Dr. Oehler. I think she is great!
Aug 30, 2020
The doctor I see here is amazing. She makes me feel comfortable and knows what she’s talking about. I love on the opposite side of town but continue to go through this clinic because the care is so worth it.
Aug 30, 2020
It took awhile to get an appointment, but that is to be expected. The service I got was professional and caring. My nurse practitioner showed empathy and care during a painful procedure, which means a lot when you can’t have friends or family in the office with you.
Aug 30, 2020
New location is very nice and clean. Everyone was polite and nice as always!!
Aug 30, 2020
Rebecca was very kind and informative. She made me feel like she cared a lot about my well being. She was gentle with me as well, i appreciated that. Thanks ill be seeing her again for all my visits.
Aug 30, 2020
The doctor was very professional and explained everything ijn a detail way , took my worries away
Aug 29, 2020
I was impressed with my first visit. Very professional group of people. Made me very comfortable.
Aug 29, 2020
Staff is always pleasant and efficient.
Aug 29, 2020
Dr. Zhang is extremely knowledgeable and so easy to talk to. She always makes me feel at ease. The office staff is very friendly and helpful
Aug 28, 2020
Appointment was very fast and seemed impersonal. Had an appointment to be put on birth control and wasn't even tested for pregnancy like what should be done. Didn't feel like I was given all the information on my options for different birth control considering my previous issues with the pill.
Aug 28, 2020
Everyone was friendly but professional and really listened to my concerns.
Aug 28, 2020
Staff was very polite, the doctor took the time with me to explore options, wait room was clean, everyone wore masks & kept appropriate distance. I received a follow-up phone call the next day.
Aug 28, 2020
This was the best and most comfortable well woman check I’ve ever had. Dr Tom was on time, personable, and thorough. A great experience.
Aug 27, 2020
Dr Dowland is very kind, very knowledgeable and Very sympathetic. So glad I was referred to her!
Aug 27, 2020
So friendly and transparent. Definitely recommend and feel comfortable there!
Aug 27, 2020
You were nice on the phone, at reception & during my appointment.
Aug 27, 2020
The doctor was too busy to be bothered with my problem. I received no treatment and was told to see another obgyn. The doc wanted fast and easy, to make more money. I waited two weeks to see the doc, she spent 2 minutes with me sent me away without treatment and I am still suffering. I am going to file a complaint with my insurance company. The docs today are more worried about making lots of money than using their training to help the sick.
Aug 27, 2020
I was impressed at how polite everyone in front and back office were. Their offices are very clean and even though I still get nervous and my blood pressure tends to go up when I'm in a Dr.'s office they were very nice with me and patient. LOL
Aug 27, 2020
Dr. Dowland is awesome always professional and thorough.
Aug 27, 2020
I have been with Desert West for many years and appreciate Dr.'s Tom and Zhang. They ask questions, and actually listen to your answers and seem to truly remember what they've been told.
Aug 26, 2020
Always professional and check in is seamless. I have been seeing Dr Tom for many years and I would highly recommend her.
Aug 26, 2020
My practitioner was polite, assertive, professional and informative.
Aug 24, 2020
Almost always on time and the office staff is friendly and efficient. Love Dr. Tom.
Aug 24, 2020
I was impressed with my Dr.and her front office staff. Dr.Matlock made me feel very comfortable she was beyond AWESOME!!
Aug 23, 2020
Great experience always professional
Aug 23, 2020
The office is always clean and the staff is so friendly! East check in with the new tablets! Love the new office.
Aug 23, 2020
Amazing staff! The staff you meet from the minute you walk into the door as well as any other staff you talk with are so kind, respectful and knowledgable. I always feel welcome and trust the staff and doctors. Dr. Boots is amazing! She listens to your concerns, and explains things in easy understandable terms. I never feel rushed through my appointment and I feel like a priority while I am there! I would never go anywhere else!
Aug 23, 2020
The office gave multiple reminders of my appointment, the office was clean, staff was friendly, doctor was on time and I left peaceful.
Aug 22, 2020
very friendly staff. clean facilities.
Aug 22, 2020
My first time experience going to the new office was great. The staff was friendly and I want to thank everyone for all their hard work.
Aug 22, 2020
Doctors and staff are wonderful. They never make you feel rushed and are always friendly and smiling. This is one doctors office I never dread coming to.
Aug 22, 2020
Great atmosphere and great customer service at the front desk. Staff was very helpful and professional.
Aug 21, 2020
My friend recommended this group and I’m glad I made the appointment. They work with your schedule. The doctor was friendly and answered all my questions. Great environment
Aug 21, 2020
Very helpful at front desk and very nice doctor.
Aug 21, 2020
Everyone was great and friendly
Aug 21, 2020
The best OB/GYN group I have found! I have always been treated with care and compassion, and never gotten the brush off that many women are used to from doctors when there’s a health issue that tests and exams don’t prove out. This treatment extends to the front and back office as well, which speaks volumes about the culture of the office as a whole. Their new office is amazing! Quite an upgrade!
Aug 21, 2020
Dr. Dowland is the best!! Very supportive, compassionate and understands women's needs and issues. I always feel like I'm talking with a friend every time I have my appointment with her.
Aug 21, 2020
I loved everything about it. The employees whom work there were real good with me and even the dr she was truly amazing I appreciate y’all customers service and hospitality
Aug 21, 2020
Everyone was very friendly and kind. I was in and out of there within the hour. They were efficient and did a great job making sure I got everything I needed.
Aug 21, 2020
I have already referred a few of my friends to Dr. Oehler and they were as pleased as I am. The staff is efficient and courteous.
Aug 21, 2020
The staff was extremely kind and I just felt so comfortable and confident in my doctor there it was a great experience.
Aug 20, 2020
Dr Boots & Tiffany ARE WONDERFUL! Dr Boots & Tiffany are WONDERFUL! Was my 1st time seeing them.
Aug 20, 2020
The office visit was great. But the corporate office where the people answer the phones needs work. I was scheduled for an annual check up when I had just had one in Feb when I really needed to talk about birth control options.
Aug 20, 2020
Everyone was so nice and helpful and check you check you out fast then ever making sure you are ok.
Aug 20, 2020
The office was clean and the front desk personal were very friendly. The wait time was less that 15 mins to check in and to be seen my NP. The NP was very profesional and knowledgable. The NP answer all the question and concerns I had able my lady health.
Aug 20, 2020
Desert west Obgyn is always very pleasant with her front office staff to the nurses and doctors.
Aug 19, 2020
Polite individuals, professional service. Will return next year.
Aug 19, 2020
Dr. Dowland is always very sweet and I love how she explains things. Staff is very nice and timely as well.
Aug 19, 2020
I love Dr Wilkey! She delivered both my daughters and I'm so happy to get back to her. But I do love all the doctors and staff.
Aug 19, 2020
Great visit very friendly
Aug 19, 2020
Dr. Tom at Desert West is AMAZING ! She went above and beyond to make my teenage daughter feel comfortable in a not so comfortable appointment. I would highly recommend!
Aug 19, 2020
The new office is beautiful and spacious. The staff is incredibly friendly and knowledgeable. I felt comfortable the whole time.
Aug 19, 2020
Had a great experience there for my wellness visit!
Aug 19, 2020
I have been a patient for 30 years and LOVE the staff. I often recommend them to my friends. Thank you all for what you do!!
Aug 18, 2020
Very nice environment the girls were very professional!
Aug 17, 2020
I had to change Dr.'s and Dr. Judy Tom got accidentally pulled into my case and she was receptive, empathetic and extremely thorough. I appreciate your expertise and how you handled my case
Aug 17, 2020
All the staff is efficient as well as friendly—made me feel totally comfortable during these uncomfortable times
Aug 17, 2020
Office was efficient and clean. My doctor is extremely pleasant. She asks lots of questions and listens for my needs.
Aug 16, 2020
From front office staff to the MA and NP, all provided a pleasant and professional visit.
Aug 16, 2020
I have been with Desert West for over 10 years and love it. I have been fortunate that no matter how many times my insurance has changed, I have not had to change. Now they have a new facility even closer to me and it is a stand alone building so not has hard to get in or out of like when they were by the hospital. Love the new facility as well.
Aug 16, 2020
I have trusted my care to Dr. Wilkey for over 35 years. She is easy to talk to and makes me feel comfortable with my visit. The staff is friendly and the facility is clean and organized.
Aug 16, 2020
The staff is very friendly and the office is clean
Aug 16, 2020
I would have liked a heads up that a student was going to be doing the exam. Felt she needed more practice.
Aug 15, 2020
I always feel like I am in great care when i see anyone at this practice.
Aug 15, 2020
Amazing staff and amazing physician. Very knowledgeable and listens carefully to what the patient says. Makes the visits quick and easy. Would recommend this place to anyone who has had difficulty find an OB/GYN.
Aug 15, 2020
Dr. Wiley takes the time you need to discuss your health. Thank you.
Aug 15, 2020
Everyone here was so nice! My first OB appointment was really nerve racking, hoping that everything was ok and not knowing what to expect. Dr Ludwig made it so comfortable and easy and the last at the front desk was extremely kind and helpful as well. Looking forward to the next 9 months!
Aug 14, 2020
Friendly and safe environment. Have been coming here for years so my nurse practitioner feels like family!
Aug 14, 2020
This was my very first well woman exam and the Dr made me feel extremely comfortable and safe. 10/10 would recommend.
Aug 14, 2020
Everyone at the office were nice and professional. I got in on time.
Aug 14, 2020
Dr Oehler always does what’s in my best interest for my health and I know she won’t let anything go unchecked! Also is always very nice :)
Aug 14, 2020
One downside was with ultrasound and not allowing anyone to attend because of COVID. I spoke to another pregnant woman and her spouse was allowed to attend so it was a big disappointment that mine could not.
Aug 13, 2020
Very professional and clean and my appointment was on time and great appreciated no wait at all
Aug 13, 2020
Dr Wilkey always takes her time and engages in conversation.
Aug 13, 2020
The doctor was great but I never received my prescriptions in my pharmacy I had to call back the box was full I called again still no medications at my pharmacy
Aug 13, 2020
Staff was friendly. NP was very nice,
Aug 13, 2020
Love the new facility and the staff is amazing! I would highly recommend Dr. Tom to anyone. She is very pleasant and personable. Her MA is super sweet.
Aug 12, 2020
I saw Dr. Ludwig for the first time and she was great. So nice and so helpful. She was very thorough and willing to discuss options instead of just pulling out her prescription pad.
Aug 12, 2020
Dr. Wilkie was very thorough. She took time to discuss my situation, evaluation was thoughtful and showed patience. Dr. Wilke provided a therapy plan that was better than my last two Dr.s. thank you. I will be back.
Aug 12, 2020
Dr. Dowland is amazing! She is the first doctor I have ever had that actually listened and addressed my PCOS. I recommend her to everyone.
Aug 12, 2020
Dr, Dowland was great. She answered all my questions, presented options, and gently guided me towards a decision but left it open for more discussions down the road.
Aug 12, 2020
Dr. Zhang is so sweet and very thorough.
Aug 12, 2020
Everyone was nice. Special Dr. Judy Tom. Thank you.
Aug 12, 2020
Everyone at this office is kind and helpful, and Dr. De Salvo is THE BEST. I would never go to anyone else.
Aug 10, 2020
I felt very welcome as soon as I walked in.
Aug 9, 2020
The new Thunderbird facility was easy to find and I was accommodated even though slightly late for my appointment. I felt Kim was very thorough with ultrasound.
Aug 9, 2020
Dr. Boones is very nice and caring.
Aug 9, 2020
Love Dr Koon! Stuff is friendly and professional.
Aug 9, 2020
Miss Swenson was excellent! She took the time to listen, gave eye contact, and she did not rush out of the Room as I had normally experienced in the past. My visit with her great, she answered all my questions without rushing out of the visit. ! An improvement, I was totally impressed this time. I will definitely recommend her as a provider.
Aug 9, 2020
I went in Friday for my first time ultrasound for my first pregnancy and the doctor I saw was very nice but I felt like maybe it was because she had to be not because she cared she was super fast and she did my ultrasound and asked if I was sure that I was 8 weeks cause it looks like 4 weeks because my sac was empty and then said give me a minute I’ll get are ultrasound tec to take a look at you so I got dressed waited about 30 mins for her she was super sweet she gave me my ultrasound then stuck me in another room and said the doctor will be in at this point I’m upset thinking something is wrong crying and alone because we weren’t aloud to bring anyone and she walks in and says let me get you tissue and tells me I think you have what is called blighted ovum and says I need to so blood Saturday and Monday I was like what is that and she says I’ll give you a print out on it and walks out then her assistant comes in with the handout and says I’m sorry and I’m like sorry for what I felt like it was the end of the world and I felt so numb and confused about everything luckily my sister gave me hope and said that happens all the time it happened with her best friend and her daughter is seven now it was the worst experience I won’t be going back
Aug 9, 2020
Great front and back office associates and Wonderful,caring MD, Dr. Ludwig.
Aug 8, 2020
The doctor made me feel so comfortable and was so sweet.
Aug 8, 2020
Andrea was very friendly and easy to talk to.
Aug 8, 2020
Dr. Jaacks is very kind, and very easy to talk to. She has solved my hormonal issues and continues to be involved in my health concerns. Very knowledgable and professional
Aug 8, 2020
I have been going to this obgyn for many years and no complaints. Always friendly and knowledgable staff to help with your needs.
Aug 8, 2020
Nina Wilkey is the best. Easy to talk to, professional yet approachable. Always remembers details. Though I previously had never had to wait very long, for some reason I had to wait 45minutes in the waiting room, which was a little disappointing.
Aug 7, 2020
The doctor I saw was amazing and there staff were courteous. I was impressed with my visit
Aug 7, 2020
Dr Zhang is great. She really takes her time and listens to you!
Aug 6, 2020
Hi, very professionally ran office.
Aug 6, 2020
First time seeing Dr. Matlock Very pleased with her advise and Professionalism.... Felt very comfortable...
Aug 5, 2020
Always utmost professional and friendly gals working desk. Dr Wilkey is the best GYN doctor in town. Just love love love her and her staff!!
Aug 5, 2020
Very professional and kind manner.
Aug 5, 2020
I love Dr. D!!!! Been seeing Dr. DeSalvo for 17 years and referred both of my best friends who have been seeing him for years as well. Awesome office and awesome staff!
Aug 5, 2020
Very nice doctor. I will be back!
Aug 3, 2020
Dr jaacs looks right at your eyes, listens and answers your questions. She’s worth waiting for. Colleen
Aug 3, 2020
Staff was friendly. DR Rebecca Ludwig was really great, personable, professional and helpful.
Aug 3, 2020
Pleasant staff. Dr. Rowland Was kind, answered my questions and explained things. Thank you!
Aug 3, 2020
evrything was fast and very accurate, i liked the experience.
Aug 3, 2020
Love the new office, the doctor I saw was amazing
Aug 2, 2020
I have been a patient at Desert West for at least 20 years. The physicians and PAs are always very professional and helpful!
Aug 2, 2020
Everyone was so professional and very nice! Stunning office (Thunderbird location).
Aug 2, 2020
The clinic is very welcoming from the front desk staff, to the medical assistant, and the physician. I saw Dr. Mahour-Moyer who was thorough, professional, very educated, and listened to what I was concerned about. I had a great experience and I work as a provider myself so I pay attention to multiple aspects. I would recommend this clinic to anyone who needs to be seen for On/Gyn issues.
Aug 2, 2020
I would suggest the monitor used to update the patient's info be a little more private. I felt like anyone next to me could have read the screen.
Aug 1, 2020
An hour at the office, less than 5 minutes with doc. Doc came in did his exam and left.
Aug 1, 2020
Super friendly staff and provider every time I go in. Provider shows genuine interest in my well being.
Aug 1, 2020
Dr. Ludwig is kind, compassionate, and goes above and beyond for her patients!
Aug 1, 2020
wait time was minimal. Staff is very professional and I really like Dr. Dowland
Aug 1, 2020
Everyone at the Desert West OB/GYN treated me with genuine care and respect and answered any questions I had. I would definitely recommend them.
Aug 1, 2020
Always a pleasant experience with office staff. My doctor takes time to talk and listen which is very important to me.
Aug 1, 2020
I didn't have a long wait in the lobby. Health care provider was very nice, and took the time to answer all my questions.
Jul 31, 2020
Dr. Boots is awesome and takes the time to answer and give explanations to your questions
Jul 31, 2020
Always a phenomenal place to go. Love the new facility. The whole staff is nice and helpful. And Dr. Tom is the best.
Jul 30, 2020
New office is beautiful and Andrea Corrick was amazing as usual.
Jul 30, 2020
appreciated having everything explained because I did not realize that what I wanted done was not possible at this point. it required a bigger surgery and I was given the option of doing that or not.
Jul 30, 2020
NP was wonderful and took time to listen
Jul 30, 2020
Dr. Wilkey was very helpful, will certainly return when needed.
Jul 29, 2020
Dr Oehler has got to be one of the kindest, gentlest doctor ever. Her bedside manner compares to none. a great dr indeed.
Jul 27, 2020
Dr. Rebecca Ludwig is awesome! Personable, knowlegeable and professional. She really listened to my concerns and answered all of my questions. My only complaint is that my prescription was sent to the wrong pharmacy. Even after I called the office to have it corrected, it was not. My pharmacy had to reach out to the other pharmacy to transfer the Rx. Othar than that, I love and completely trust Desert West with al of my gynecoligical needs.
Jul 26, 2020
Loved the whole experience! Didn't wait long. In and out. All my questions got answered. Thank you!🌸
Jul 26, 2020
I’m always pleased to see Dr Wilkey. She is kind and caring and takes her time with me. She’s never in a hurry but very thorough. The receptionists are always pleasant and helpful. The only negative is that it seems I’m always waiting over an hour to get seen but because I do like my Doctor, I will wait.
Jul 26, 2020
The staff was friendly and professional. The service was Timely. The office is beautiful.
Jul 26, 2020
Dr Amy Boots, Is absolutely amazing. I went for my wellness exam and she listens, doesn’t rush you and is very kind and understanding. They run on time and keep on schedule. And very careful with Covid and keeping sterile!!
Jul 26, 2020
The complete experience was wonderful from the front desk, to the doctor and her assistant I absolutely was professional. I have confidence in the team that I will get the proper, and successful care .
Jul 26, 2020
Staff was very friendly. And Dr Matlock really listened to me and gave me a plan to resolve my issues.
Jul 26, 2020
I found the staff at the Dove Valley office very helpful, friendly and kind. It was a pleasant visit.
Jul 25, 2020
You were helpful. Waiting not too long, and quickly.
Jul 25, 2020
I absolutely love the staff here, and would never go anywhere else. I highly recommend this place.
Jul 25, 2020
Dr. Zhang and staff are awesome genuine people who care for your well being !
Jul 24, 2020
The office personnel are wonderful. Just love seeing Cynthia Holsen -- she is thorough and caring. And the new office is just beautiful!
Jul 24, 2020
Dr. Judy Thom is amazing! This was my first visit. She was patient and down to earth. She explained things very well and put me at ease during my exam. She was very genuine and caring! I highly recommend her! The soft pink cotton exam gowns are wonderful too which definitely added to my comfort level.
Jul 24, 2020
Andrea is the best! So kind and so good at what she does. I always feel comfortable when I come in for appointments.
Jul 24, 2020
Check-in was easy, the staff very welcoming, the facility very, very clean and Dr. Tom is fabulous!!!!!!
Jul 24, 2020
I just referred two friends today after my appointment on Wednesday. I am very fortunate to be a patient here.
Jul 23, 2020
Very informative & professional
Jul 23, 2020
Cleanliness and wait time in the lobby is wonderful. The front office is short but kind, you mainly login through a kiosk so there’s minimal interaction. My gynecologist is extremely brief, not thorough in explanation. Is courteous and welcoming but if you have a lot of questions or concerns, don’t bother. Doesn’t explain details for upcoming appointments, hands blood work paperwork with no directions. As for medication, they’re horrible. Lots of phone tag with the receptionist and medical assistant. Constantly filling prescriptions that my insurance doesn’t cover. It’s a hassle.
Jul 23, 2020
I have been going to Desert West for over 20 years. Very professional office and very caring employees!
Jul 23, 2020
What a lovely staff and office environment. Warm and welcoming. From the initial phone inquiry to the first step in the door, I was warmly greeted and put at ease. I felt safe and comfortable here. Thank you.
Jul 23, 2020
The service that I received was very appropriate and done in a timely manner. While checking in and waiting, I noticed how professional and friendly the staff was; the office was also very clean.
Jul 22, 2020
I always enjoy seeing Dr. Oehler, she has been my Dr. for many years. The new facility was very nice and the staff was helpful and courteous . My wait time was a little longer than I had hoped, but all in all it was a good experience
Jul 22, 2020
I was a new patient at this facility. I had a great experience at Desert West. Staff were friendly. They were on time which is a big deal for me! Dr. Ludwig is such a nice and caring doctor. She answered all my questions. I would definitely recommend this facility.
Jul 22, 2020
On time appointments, you are not rushed and everyone is friendly plus they actually listen to you and respond.
Jul 22, 2020
I’ve been a patient at Desert West for 18 years and have never wanted to go anywhere else, even after my doctor retired, everyone I saw after that was amazing. I have now been seeing my current doctor for at least 4 years and he’s wonderful. Very thorough and caring. After my hysterectomy his team was great following up and checking on me. I have nothing but good things to say about everyone there.
Jul 22, 2020
I have been a patient of Dr. Wilkey's for many years and think she is great.
Jul 22, 2020
It was a nice experience, better than j have had in other offices
Jul 22, 2020
Dr winter was amazing! Very smart and non judgmental! I am covered in tattoos and was scared she would judge me but turns out her husband is a tattoo artist! She addressed all my concerns and told me about different BC options.
Jul 20, 2020
I had an excellent experience at this office! The staff is great and they got me back right on time.They made me feel very comfortable. This was honestly one of the best experiences I have ever had at any doctors office. I would definitely recommend being a patient at this office.
Jul 20, 2020
Andrea Corrick has been taking care of me for about 20 years and I absolutely value her. She is caring, kind, gentle, through and I believe she genuinely cares for my health.
Jul 20, 2020
Dr. Dowland is an exceptional physician, caring, compassionate, and professional.
Jul 19, 2020
Cynthia Holson and Uri were very kind and compassionate in my care. I was given excellent service by the intake and outtake nurses on staff. I came to Desert West because my daughter had such a good experience with Cynthia and Uri before. Thank You
Jul 19, 2020
I have had several positive home pregnancy tests. This is my first time ever being pregnant. I go in for my first OB appt. and the doc says: “this is disappointing” after not seeing a yolk on my trans vag US. I was mortified, confused, anxious, and hurt. Received very little explanation and left my appt feeling like I didn’t belong there... I wasn’t pregnant? Or was I? Is it too early... never had a chance to ask these questions... Felt a little insensitive. They’re trending my HCG’s but I feel like the words: that’s disappointing will stick with me forever?
Jul 19, 2020
As a fairly new patient that moved from another State; I must say this facility is awesome. Although they’re usually always extremely busy... you’re always greeted immediately, it is always very clean and the staff is kind, empathetic and most importantly to me professional. I’ve been to many Offices, where I can mistakenly hear the front office clerks gossiping about Patients or waiting in the room for the Doctor and hear the staff laughing, gossiping or complaining but in the 2yrs that I have been coming here NEVER!! I appreciate the convenience of the Patient Portal, and how kind everyone is. Lastly I appreciate that the Dr ALWAYS remembers me without having to glance at her notes from our last discussion. There is always casual conversation with what I feel is sincere concern for my overall health. Although they’re always busy, I never feel rushed or like I’m “just another patient.
Jul 19, 2020
I brought my teenage daughter in for her first visit to an ob/gyn. The office itself was very clean and they saw us promptly. We were lucky to get Andrea Corrick. She was awesome! She made what could have been an awkward first visit very comfortable for both my daughter and me. She was very thorough, making sure my daughter understood everything she was doing and answered all of our questions. Andrea was very friendly, caring, and understanding.
Jul 18, 2020
I have been going to Desert West since 2018. They’re the absolute best. Dr. Goad is wonderful and I can’t recommend her enough. Everyone I’ve dealt with has been compassionate and caring. I recommend them to anyone who asks!
Jul 18, 2020
Always friendly, courteous and caring from the reception area to the doctor.
Jul 18, 2020
I was very pleased with the service provided by your office and Sue Swenson.
Jul 18, 2020
Amy Boots is such a sweet person
Jul 17, 2020
Very nice people I felt very comfortable and they were very helpful with all the questions that I needed to know about myself
Jul 17, 2020
Dr. Tom is always awesome!!!
Jul 17, 2020
Everyone at the office was friendly, helpful, and efficient. Dr. Wilkey is a wonderful provider.
Jul 17, 2020
Dr. Boots and the entire staff at the Glendale office were so sweet! The environment was light and welcoming and made me feel so comfortable, especially after having left my previous OB-GYN. I’m so glad I made the switch! Dr. Boots truly seemed to care and listen to what I was saying and show empathy as well as explain how we were to proceed. Kudos everyone!
Jul 17, 2020
I see Dr. Oehler for yearly checkups and somehow she always walks in the room remembering who I am and my medical history. She is incredibly patient, compassionate and a great listener. The staff was great and precautions were more than adequate for the social distancing factor.
Jul 17, 2020
Had a very good experience! Did not have to wait a long time, which is a plus. Susan was very friendly and made me feel comfortable.
Jul 17, 2020
I have had 4 kids so I am familiar with the ins and outs of OB/gyn offices some having better experiences with over others. This office is large and with that comes higher volumes if patients which in turn does allow for very thorough care from the doctors. My appt lasted around 42min. Only around 10 of those minutes spent with an actual NP. I left feeling as though she could have spent more time listening and checking for solutions to my concerns. The lab people are rude. It was first time there and was not properly explained to about where my urine sample should be placed. I ended up placing it in the wrong tray and a gentleman came over to scold me in front of everyone waiting in the same room. Highly unacceptable and embarrassing amd certainly unprofessional. I will probably make 1 last appt to have my ultrasound done since I'm already well into my case but after those results are in I have no plans to come back for treatment with this OB office.
Jul 17, 2020
Everything was great from the moment I walked in. The front desk was super nice and clean. Dr Matlock was so nice and made me feel very comfortable the whole time. I didn’t have to wait long for anything.
Jul 17, 2020
Dr. Oehler was recommended to me by several friends. She was so kind, and actually asked me questions about my health profile. She was proactive with the issues that I am facing.
Jul 17, 2020
Appointment was on time. Everyone was nice: front staff, medical assistant, doctor. Dr. Matlock is personable and professional. Awesome staffs, clean office, quick and friendly service. Highly recommend!
Jul 17, 2020
First time there I was very impressed The workers were very pleasant and I loved my doctor she was wonderful she answer all my questions .
Jul 17, 2020
Always a very professional and personal experience when I come in!
Jul 17, 2020
Friendly staff, concerns were met with care and knowledge.
Jul 17, 2020
Always a good experience with this practice. I’ve seen the same doctor for 11 years. Staff are friendly and helpful. The new location is lovely—soothing decor and comfortable seating.
Jul 16, 2020
Everyone was very nice and provided prompt information.
Jul 16, 2020
Love Dr. Oehler!! Always making me feel at ease. And if you’re expecting she is the one that will make the process perfect!!
Jul 16, 2020
Dr. Goad is AMAZING!! She takes the time to actually listen to her patients and asks about the family as well. She doesn’t make me feel like just a number to her. She truly cares.
Jul 16, 2020
Very friendly and on time.
Jul 16, 2020
I was very pleased with staff and and my nurses. Once I was brought to back my nurse made me feel very comfortable and then NP Cindy did my procedure and she too was great.
Jul 16, 2020
Organized and flowing nicely amid these crazy covid times.
Jul 15, 2020
Been coming to Desert West for 30 years, and always have received great care.
Jul 15, 2020
Dr. Dowland was outstanding! So personable and informative. Felt very comfortable.
Jul 15, 2020
She explained all my options so that I understood what was going on. She was very pleasant.
Jul 15, 2020
Everyone is kind and stops what they are doing to focus on you and help.
Jul 15, 2020
not a computer person but followed the directions easily
Jul 13, 2020
Cynthia Holsen and Yuri are the best!! Thank you!
Jul 12, 2020
MA was good, Cindy was phenomenal, front office was good too.
Jul 12, 2020
Didn’t have a long wait & Dr. Matlock & her staff were friendly
Jul 12, 2020
The staff was nice and to the point. Made my consult easy. Waiting to schedule next appointments at the moment.
Jul 11, 2020
I love this office. I have seen Dr Wilkey for 14 years and she is absolutely the best. She always takes time to listen and answer any and all questions. I always feel like she really cares about my health... she has even taken the time to personally call me at home regarding my health. Tina, her nurse, is amazing as well. She is always prompt to call back and Is always kind and supportive. She always takes care of anything I might need. The front office staff is wonderful as well... everyone is very kind and caring.
Jul 11, 2020
Andrea Corrick is a wonderful, kind provider.
Jul 11, 2020
My first time there and I was very happy with front office, cleanliness and my nurse practitioner Andrea Corric, SO nice.
Jul 11, 2020
I went there last week it was my first time ever there they were very nice I didn’t wait too long the doctor was awesome I can’t even think you were name right now I’m going back to have a biopsy done on the 22nd and I was very happy thank you.,
Jul 10, 2020
Have been seeing Andrea Corrick for years now - shes great!
Jul 10, 2020
Dr Boots was great to work with, I walked away from my appointment with a solid action plan!
Jul 10, 2020
Friendly staff. And takes good care of patients
Jul 10, 2020
Everyone is always friendly and Dr. Jaacks is the best!
Jul 9, 2020
I see Dr. Koon. He is always nice and very informative. Takes the time to answer my questions and I honestly think he cares about my health. Great bedside manner also. Staff is awesome too.
Jul 9, 2020
Dr. BOOTS IS AMAZING! SHE ACTUALLY LISTENS AND EXPLAINS E EVERYTHING
Jul 9, 2020
I LOVE Dr Oehler she is my FAVORITE!!!! I wouldn't want any other Doctor in the world. She took care of me and my first pregnancy and she is now taking care of me in my second pregnancy! Highly recommend!
Jul 9, 2020
The staff is wonderful. Dr. Desolvo is the best. He really takes the time to help you and answers all of your questions. I do not want to ever go anywhere else.
Jul 8, 2020
Dr. Zang is amazing! She really listens, and explains everything!
Jul 8, 2020
Everything was fine except a new PA in training. Honestly, her hands were a little rough, my normal Dr. is PA Holston and she is very gentle, probably for all of her years experience. New PA was very rough during the exam. Nice person, just very rough. My vaginal area was a little raw for about 2 days.....
Jul 7, 2020
Waited 25 min past my appointment time to be seen.
Jul 4, 2020
Great experience! Will be returning!
Jul 3, 2020
Desert West OBGYN is amazing! They care for their client, and the whole staff is professional and polite.
Jul 3, 2020
Very friendly staff..might have to wait longer but its ok
Jul 2, 2020
Hate changing drs. but really liked the woman I did see and would make my next appointment with her.
Jul 2, 2020
I had the best experience with my appointment. Beautiful new facility and such a welcoming staff!!
Jul 2, 2020
I hate to leave a review like this, I used to see Dr. Dowland and she is phenomenal I recommend everyone to see her. This doc I saw was a complete 180 degree opposite experience. I’m very upset I’m very angry, I don’t feel listened to or valued. I was not properly examined and was talked to like I didn’t know what I was talking about. It made me feel like just because I wasn’t pregnant that I wasn’t going to be worth her time. My exam was not complete. Normal time with Dr Dowland she sits with me listens to my concerns offers help and discuss options. Not this time. I left angry, I’m currently looking for another provider who is more friendly to the transgender community.
Jul 2, 2020
I love the new doctor I saw. He took care of more than I would have hoped for.
Jul 2, 2020
Not happy with Dr. Z. She spoke so fast and didn’t listen. She interrupted me. She asked me to pick one symptom I was most concerned about, and it is not just one symptom. I felt like she didn’t want to be bothered with me. I won’t be back, not will I recommend DW.
Jul 2, 2020
Dr. John DeSlavo was the OB/GYN on call when I was induced 14 years ago. Although he was not my doctor he did deliver my son and went on to deliver my two other children. I truly appreciate the excellent level of care and concern. Thank you Dr. DeSlavo😊
Jul 1, 2020
All social distance protocols were in place and even as a new client, I was in and out in about an hour. I was informed of my needs and given thoughtful insight.
Jul 1, 2020
I was really pleased with Dr. Oehler's care. I was nervous to have a new doctor after the same one for 13 years, but feel I made a good change. The wait time was somewhat long, however Dr. Oehler expressed they were down a few people and this is (was, if reading in future) during the time of COVID so everything is topsy-turvy. I felt she really listened to me and responded well to my opinion/experience of things. It was a two sided conversation and experience which makes me feel valued as a human.
Jul 1, 2020
Everyone was very friendly and answered my questions.
Jul 1, 2020
Appointment was on time. Staff were very pleasant. All questions answered.
Jul 1, 2020
The entire staff is friendly and make you feel welcome from the time you walk in the door until you leave. The new office is very nice and extremely clean.
Jul 1, 2020
Dr. Tom is my doctor she is amazing love her so much and I have referred my daughter, my sons girlfriend & anyone else that I know looking for an OBGYN
Jul 1, 2020
Clinic was clean, staff was very nice. Quick appointment
Jul 1, 2020
It was a great appointment it was nice to meet a doctor that listens to you your needs and what you need it was a pleasure meeting her
Jul 1, 2020
It’s always such a great feeling knowing when you leave your appointment that you were heard and you feel so much better. Thank you Dr. W. Dowland.
Jul 1, 2020
Very pleasant, fast, and efficient.
Jul 1, 2020
I absolutely love Dr. Jaacks! She's a wonderful provider, with a great bedside manner!
Jun 29, 2020
Long time patient and very much appreciate the fast sign in and short wait. Love the new office. Very open and bright.
Jun 29, 2020
Dr Wilkey is always a professional. She has been my doctor on and off through the past 24 years. She listens to you and any concerns you have, she answers your questions in a way that you understand.
Jun 28, 2020
Dr Andrea is so sweet and caring! Lucky to have her as my Dr.
Jun 28, 2020
My doctor was so nice she took the time to explain things and asked a lot of questions she was great
Jun 28, 2020
Dr. Dowland is amazing! She spent a solid amount of time explaining to me what was going on as well as my options. Very knowledgeable and great bedside manner.
Jun 28, 2020
I like the online portal, it would be nice if you had a chat feature within the portal for quick answers or direction
Jun 28, 2020
Very nice office staff and doctor.
Jun 27, 2020
Nice new location. Excellent service.
Jun 27, 2020
Dr. Kelly Goad is fabulous I would go to no other.
Jun 27, 2020
I love Dr. Goad. She is both an extremely knowledgeable physician and a comforting and caring provider.
Jun 27, 2020
Dr. Tom was wonderful. She is very knowledgeable & personable. Great experience!
Jun 27, 2020
The office staff was friendly and the check- in procedure was easy and fast.
Jun 26, 2020
I was impressed with the friendliness of the staff and the timliness ofbeing seen by the doctor.
Jun 26, 2020
Always a pleasant experience!
Jun 26, 2020
From the front desk, assistant, and doctors, I have only had positive experiences with Desert West Anthem!
Jun 25, 2020
I have been a patient at Desert West for many years and as a health worker myself, I've always been impressed with their employees. To a person, they always are professional, friendly and immediately take care of your needs.
Jun 25, 2020
The new location is beautiful the staff was courteous and the wait time was not bad very quick
Jun 25, 2020
Dr. Goad is wonderful, she listens to her patients and makes your visit as pleasant as possible. I have also seen other staff at the Desert West OB/GYN office and everyone is professional and kind. If you are looking for a new office, look no further.
Jun 24, 2020
I haven't been to the doctor in quite some time, and was embarrassed about it. Everyone was very welcoming and made me feel at ease. Dr. Ludwig is especially caring.
Jun 24, 2020
I was thankful that Dr. Jaacks listened to my issues and answered my questions.
Jun 22, 2020
The front receptionist was clearly overwhelmed with patients and working alone. She was a little snippy at time and I wasn't entirely sure the bedside manners of some of the other staff were what they should be.
Jun 22, 2020
The people at the new desert west obgyn office are very polite and kind and as soon as you are done with the paperwork they take you in and it's a fast process.
Jun 22, 2020
Great first time experience in this office. Professional and courteous service. My wait time was short before being seen as well.
Jun 21, 2020
The ladies are always very nice and helpful.
Jun 21, 2020
I have been with dr Koon for many years and have been extremely satisfied with my care.
Jun 21, 2020
Thank you for your professionalism!
Jun 21, 2020
This was my first visit to Desert West OBGYN and everything went smoothly, Dr Ludwig was very kind and helpful to developing a plan for my care her assistant was also very helpful with scheduling my next appointment and going over information and the steps of my next visit.
Jun 21, 2020
Great staff! Very competent personnel.
Jun 20, 2020
Loved the nice new office. Got in quickly and staff was wonderful.
Jun 20, 2020
Dr. Tom is always so warm and never makes you feel like she is in a rush.
Jun 20, 2020
I have been a patient at Desert West for 35 years Dr. Wilkey and her staff are wonderful.
Jun 19, 2020
I didn’t have to wait too long for my appointment.
Jun 19, 2020
Helpful staff and great location
Jun 19, 2020
Very kind, friendly, and supportive staff. Dr. Wilkey is great!
Jun 19, 2020
Dr. Goad is a caring and extremely supportive. Most of all she knows her profession.
Jun 19, 2020
From the moment I walked into the reception area, I felt very comfortable. The receptionists were friendly and polite. When I met Dr Jaacks, I was very impressed with her manner and how she made me feel very comfortable. She was willing to listen to my concerns and answered my questions accordingly.
Jun 19, 2020
Very clean, profecional and fast. Everyone was wearing a mask.
Jun 18, 2020
Very happy with Dr John DeSalvo! First time patient Very personal & informative.
Jun 18, 2020
Since day one, I have been greeted politely, treated with professionalism, all my questions have been answered. They staff is very friendly.
Jun 18, 2020
Usually there is a unhappy person there for the last 4 or 5 years visit but on Tuesday there was a very friendly lady.
Jun 18, 2020
Quick and peasant and understanding the exam
Jun 18, 2020
The staff here is very welcoming, informative, and kind. They are fantastic at getting back in a timely manner and really make you feel genuinely cared about. I had an emergency situation and they worked so hard to see me the following day so that I could get the help I needed. I’ve never had such an all around wonderful experience at a doctors office before. I am very grateful to have found them and can not wait to continue to use their services.
Jun 18, 2020
Professional and helpful.
Jun 18, 2020
Very friendly and professional service, from registration to MA and very satisfied with Dr Wilkey’s bedside manners, caring, attentive and friendly she makes you feel like you’re family. I felt very safe with PPE measures to me that speaks Excellent customer service!
Jun 18, 2020
The front desk was very nice to me and explained everything since i'm new to the office. The MA was very nice and so was Dr. DeSalvo. He listened to my history and concerns, was professional and made me fell comfortable.
Jun 18, 2020
I have been a patient of Dr. Wilkey's for approximately 25 years, and I feel that she is one of the very best in the city, if not the best. She provides top care.
Jun 18, 2020
I had a great visit at Desert West OB/GYN. Dr.Nina Wilkey was really great,she made me feel at ease and answered my questions. I will recommend her to my friends .The office staff were also very nice and helpful. Over all ,really happy .
Jun 15, 2020
Same great patient care. New great, beautiful office!
Jun 15, 2020
Dr Ludwig was terrific. Let's face it. No one actually wants to go to these appointments. I have had issues for years and been brushed off by other providers. I was hesitant to even bring anything up on my first visit with her because of this. However, she made me feel comfortable instantly. She listened and offered solutions that no other Doctor, NP, or PA offered previously. I left the appointment with more hope than I have ever felt leaving these appointments. I have recommended her to both of my daughters and I think that speaks for itself! I hope she stays on at Desert West for years to come!
Jun 15, 2020
No more than a 5 min. wait after check-in. Very polite & professional!
Jun 15, 2020
The office was spacious the staff was polite n courteous. Dr Coon was excellent
Jun 14, 2020
Love the new location. Everyone was really friendly and haven't had an issue since I've been coming to Desert West.
Jun 14, 2020
Very Professional & Friendly- check in, medical assistant, and especially Dr. Winter Dowland. It feels like a doctor who listened completely for the first time in a long time. And has the expertise and experience to address underlying cause. Although did not get an explanation of possible condition(s). I did wait in the exam room quite awhile - thought someone forgot about me.
Jun 14, 2020
My first time meeting Dr.Jackss and she’s so sweet and very informative! So happy.
Jun 14, 2020
Unfortunately Due to coronavirus I have had to get On access insurance with the state. When I finally was able to call the office and make an appointment I specified that I wanted a female doctor because I felt more comfortable. After waiting for over an hour I met with my new Doctor Who was a male. I explain to him some very serious issues that I’ve been dealing with as well as some mental issues that were directly related to hormones for my birth control. I told him that I had spent a lot of money to see a natural path. And that my natural path suggested that I use an IUD for contraception. He then took the time to tell me how bad it was gonna hurt and that if I hadn’t had babies it was gonna be really uncomfortable all the time and then I should probably take some ibuprofen. Then he tried to suggest that I use a different type of birth birth control that has hormones. This is after I just explain to him that the hormones made me feel suicidal and my brother died from committing suicide. After a total of three minutes that he’s not with me I’ve never been made to feel more like a peasant in my life. Bedside manner was terrible I understand that he wasn’t making a big paycheck off of me today but that is inexcusable behavior. I absolutely refuse to go back to that office normal I leave any good reviews on line. I’m choosing to submit this and not be anonymous because this is absolutely unfair and I’m standing up for every other person that I know has probably gone through something very similar. It’s really sad when you call back access insurance and you let them know what has happened and their responses sadly we hear this all the time. Our government is completely failing us and you’re part of that.
Jun 13, 2020
Even though getting your yearly Pap smear is not a fun event, I was weirdly looking forward to it so that I could ask some questions re my health and future possibility of attempting a pregnancy. This was my first visit to a gyno's office since I painfully miscarried last year. I moved out of state and so this was my first visit to a provider in Arizona. I didn't know that I had been scheduled with a nurse practitioner, instead of a doctor until I was signing in. I was not asked over the phone, but I figured I could get some basic knowledge and a referral to a doctor who could discuss my fertility issues. Firstly, I would say the front staff and nurse that led me back were incredibly friendly and welcoming. My exam and discussion in the back were not. This was the first time I've had a yearly exam where no questions were asked about my past history/concerns or even a discussion of the exam itself. It was just lie back and get it done. It felt like I was an item on a conveyer belt that had to be quickly be handled and moved on. When I asked about a referral to discuss another pregnancy, the practitioner's reaction was just flat. I had to explain (although it was on my chart) that I had a miscarriage last year and I wanted to get pregnant again. Now I know how commonplace miscarriages are and they see these all the time, but that doesn't mean that the woman who went through it doesn't have any feelings/emotions connected to it. I still can't talk about it without getting tears in my eyes. I didn't expect the practitioner to cry with me or even provide direct sympathy, but I did expect some type of empathy and positivity to hope. Instead I got, "You're old, your eggs are old." I was then flatly told that miscarriage possibilities are much higher and chromosomal issues are a problem....that was it. Just flat, straight, like reading off a book without any recognition of the emotion of the person in front of them. Went home and cried. So thanks.
Jun 13, 2020
My family and friends also go here and we all Love the staff and providers!!
Jun 12, 2020
I was greeted as I walked in the door. The front staff was VERY friendly. My wait time was under 5 minutes. Great visit with my doctor. She answered my questions and spent ample time with me. Thanks!
Jun 12, 2020
Dr. Ludwig was very nice and listened to my concerns. She was able to give suggestions on how to help me and it was much appreciated that she understood my frustrations.
Jun 12, 2020
The check in process was smooth and hassle free, the doctor was kind and alleviated my concerns.
Jun 12, 2020
Great experience as always
Jun 12, 2020
Dr. Zhang is absolutely amazing! She pleasantly surprised me by actually reviewing my health history before consulting with me thus we were able to discuss my medical concerns more effectively. I greatly appreciate time and effort she put into getting to know me even before we met. In addition, she listened, intently to my concerns and did not disregard them in any manner. Again, she’s absolutely amazing!
Jun 12, 2020
It's always a pleasant experience with all are desert west OBGYN. Everyone is so kind and helpful
Jun 11, 2020
I went on medicare this year and the scheduler told me that Andrea Corrick could still see me. Upon arrival I was informed that she does not see Medicare patients. Dr Tom graciously agreed to see me so I would not have to reschedule. She was pleasant, professional and took time to talk to me. I definitely will come to see her again.
Jun 11, 2020
I've been going to Desert West for 10 years and have never wanted to go anywhere else.
Jun 11, 2020
I have gone here for years ..I would never go anywhere else it is always a pleasant experience..Dr Goad is awesome !!!!
Jun 10, 2020
Everyone was so courteous and professional from the moment I walked in the door. I was called back to the exam room right at my appointment time. It sounds silly but I appreciated the quality of the robe— so many places have paper robes but this was a nice comfortable item to wear! I didn’t have to wait long for the doctor to come in. She was very nice and answered all of my questions. Excellent work!
Jun 10, 2020
We are returning patients of Dr. Goad and we absolutely LOVE he and all of the staff at Desert West. Our first go round we had to do IVF to become parents and the entire staff did a great job working in conjunction with our IVF team to make our journey as easy as possibly. Having a baby is a very vulnerable time and Dr. Goad made sure to make us feel comfortable and took her time explaining and answering everything we needed. We had a high risk pregnancy the first time and because the team was so efficient we cruised to the finish line. So it was a no brainer with our 3rd child we knew where we were heading for OB care.
Jun 10, 2020
The office personnel were friendly and helpful. My second visit to a doctors office since COVID-19. I felt safe with their set up. This was my first Appointment with Dr. Dowland. She was very attentive and asked as many questions as she felt was needed to properly diagnose. She was very empathetic and very detailed. Her explanations were in English and not medical terminology. I really appreciate her as a doctor.
Jun 10, 2020
This was my first visit and I was very happy. The ladies working the front desk were very friendly. I saw the NP, Susan and she was wonderful. If I had one complaint it would be the wait time. They were running behind and it was about 30 min past my appt time before I was called into the back. Although, they were apologetic about it and unfortunately it happens.
Jun 10, 2020
my yearly exam is very complete.
Jun 10, 2020
Great staff and outstanding doctors!
Jun 10, 2020
Every contact that is made with a an employee is very pleasant and heartfelt.
Jun 8, 2020
The people at Desert West are friendly and competent. The doctors are well trained, experienced, professionals. I've been coming here for 30 years and highly recommend them.
Jun 7, 2020
The staff are always kind and friendly. I always feel supported.
Jun 7, 2020
Dr. Dowland was amazing. She was patient, kind, happily explained everything to me, and made sure I was comfortable with the plan for this visit and my long term female health. The rest of the staff was good too- polite, understanding, etc. I am so glad they were recommended to me.
Jun 7, 2020
Everyone was very polite explained clearly very professional
Jun 6, 2020
Dr. Oehler and her assistant went above and beyond when I had a recent health scare. I can't thank them enough for their care and compassion.
Jun 6, 2020
The staff is extremely friendly and very helpful. Plus, I never feel rushed. Nobody likes to go to the doctor, but they always make me feel comfortable when it's time for a visit. I've been gong here for almost 20 years and would highly recommend Desert West OB/GYN.
Jun 6, 2020
That staff is awesome. Dr Jaacks is amazing. I would highly recommend
Jun 6, 2020
Every person that you talk to from when you walk in till you leave they are all so nice and caring
Jun 6, 2020
Excelent! Care from Dr. QI
Jun 5, 2020
Always a pleasant experience
Jun 5, 2020
Desert West has always been a great facility with attentive individuals (Dr’s, nurses, staff, etc.) whether you need OB or gynecology services.
Jun 5, 2020
The Doctors, PA's, Nurses and all staff have always been amazing since I got pregnant with my daughter 17 years ago and the care is amazing for her now as well!
Jun 4, 2020
Wait time was extremely short, office staff was very pleasant and efficient, doctor was very thorough.
Jun 4, 2020
Great service. Everyone was very friendly.
Jun 4, 2020
The Dr was great! Very thorough! She was very professional and made me feel at ease.
Jun 4, 2020
She listens and does not dismiss how you feel.
Jun 4, 2020
I have loved this practice for 15 years!
Jun 4, 2020
My dr was so hands on and made me feel comfortable asking questions
Jun 3, 2020
I love Dr. Wilkey and I totally trust her and have confidence in her medical care for me.
Jun 3, 2020
Dr. Zhang is very professional and also considerate. She is very thorough in exam and extremely patient answering my questions!
Jun 3, 2020
Staff is very kind and the place was very clean. They were able to answer all questions I asked and appointment was easy.
Jun 3, 2020
Been a patient for a long time. Very pleased
Jun 2, 2020
Excellent experience. As a new patient, I was so happy from scheduling an appointment, to professional and courteous communication, short wait time, and one of the best doctors I’ve been to, in my 63 years, Dr. Tom.
Jun 2, 2020
My first appointment and I was very comfortable with everything. All the staff were helpful and kind.
Jun 2, 2020
Everyone was very nice and helpful!
Jun 2, 2020
I have already highly recommended Desert West to friends and family, specifically Dr. DeSalvo. He’s pretty great and has cared for me during all 3 of my pregnancies.
Jun 2, 2020
Doctor Dowland was very thorough and gave me valuable information I had never been informed of before/ very personable
Jun 2, 2020
Online I could put in request for depo shot appointment when I need it instead of calling, leaving a message & possibly playing phone tag. Less work time for medical assistant/RN.
Jun 2, 2020
Very friendly, professional and efficient. Best OBGYN I have been to.
Jun 2, 2020
Always great!! Love the Dr’s and staff!
Jun 2, 2020
Dr Boots is the most amazing OBGYN, she goes above and beyond for her patients to give them a personalized and VIP experience. She is there during the hard times and supportive. She is caring and kind. Always punctual, I never have to wait and visits are efficient, which is important to me! She practices evidenced based medicine but gives personal experiences to connect with patients. My C section scar is so thin & very low, it looks amazing. My husband and I are so lucky to have her deliver our baby and be with us through everything during pregnancy. Thank you! Also Tiffany MA is an excellent MA, always quick to respond on the portal and kind, smiling at work. She really values her job & enjoys what she does!
Jun 2, 2020
Check in is always prompt, friendly and professional. Dr Jaacks is the best, very patient, personable and informative!
May 24, 2020
I am a Special Needs Adult and my parents/guardians advocate for me to insure I receive proper medical care. Desert West made it extremely easy to book a new patient appointment. Staff ensured that we were aware of where to get "New Patient" forms on the website. Once in the office entire staff were helpful and courteous. A short wait after doing paperwork and then back to an exam room. Wait for doctor was less then four minutes. Dr. Ludwig listened to what my parent had to say in regard to my medical history, current health and medications. Dr. Ludwig took time to explain what she felt was the best treatment plan for me. Dr. Ludwig was understanding, professional and insured that we understood what was going to happen next. Felt extremely comfortable to be taken care of by Desert West.
May 24, 2020
Great care from the NP. Loved that patient safety was being taken very seriously.
May 23, 2020
Overall I was very pleased as a new patient. I was scheduled in quickly and liked the doctor. However, I did feel a little rushed through the appointment all though everything I came in for was covered.
May 23, 2020
Dr.J.Tom was awesome, pleasant, and easy to talk with she listen to what patient has to say and she explains and ask do you understand
May 23, 2020
This was the first time with my provider and she was friendly and informative. The Arrowhead office is small, conveniently located and usually runs on time. Getting test results for an MRI done a month ago has not been smooth or timely, but that is also due to the imaging facility not sending results.
May 23, 2020
Very professional, clean, I would go back and I have been going there for several years. Looking forward to seeing the new building next time.
May 22, 2020
Both NO and assistant are great to talk to have good suggestions and make you feel comfortable
May 22, 2020
Shor wait, wonderful and compassionate staff.
May 21, 2020
Thanks Andrea you ate the best
May 21, 2020
I recommend your business to anyone who will listen. I cannot say enough good things about Dr. Dowland and her bedside manner. She is consistently kind, and takes all the time you need at each visit. I never feel rushed. She is great at explaining lots of options and staying knowledgeable about my history and concerns. The office is always clean, really clean, quiet and the staff is professional and pleasant. EVERY. TIME. For the last five years. The wait time is very fair for the amount of people coming and going. Even the billing department has been easy and pleasant to deal with!
May 21, 2020
I absolutely love and adore Dr. DeSalvo and his medical assistant! They are professional, have compassion, are honest and straight to the point. I will be coming here until Dr. DeSalvo retires. I can't be more thankful for him and the office. The lady at the check out, hugged me, it was a tough day. They are all so very sweet and kind. I absolutely love this office!
May 21, 2020
You are always on time with appointments. I love that about your office. Keep up the the good work, and thanks for keeping us safe during covid.
May 21, 2020
Awesome doctors, clean facilities and appointments that run on time!
May 20, 2020
I have the best OB/GYN in town...in fact a couple of my friends also gos to the same practice! Desert West is Best! Doctors and Staff are awesome!!!!
May 20, 2020
Dr. Wilke is wonderful. She listens and asks all the pertinent questions. She is also my sister and sister-in-law are also patients of hers and we all appreciate her and her attention to our needs.
May 20, 2020
Dr and staff are very professional and friendly.
May 20, 2020
Dr. Dowland is absolute THE best! So happy with her as my OB/GYN!
May 20, 2020
I continue to be impressed by the level of care at Desrt West. I chose the word CARE over the word service because it is more descriptive and applicable to this doctor's office. I feel that all of the staff understands and cares about my wellbeing, my health and my comfort. I highly recommend Desert West OBGYN.
May 20, 2020
Highly recommend Dr Zhang, she is wonderful, quick and painless :)
May 20, 2020
I saw Dr. Lisa Jaacks. She was very thorough, explained everything to me in detail, and was kind and gentle.
May 20, 2020
I've been going to Desert West for several years now and have been very happy with this doctors office. It's nice they have multiple locations to make it more convenient for their patients. Dr. Goad is very professional and nice. She always takes the time to stop and listen to my questions.
May 20, 2020
Very impressed with Dr. Jaacks and her straight-forward and down-to-earth demeanor. She took the time to get to know me as a new patient and answer all my questions. She will be a good partner in helping me make my personal health decisions.
May 19, 2020
Clean environment, friendly staff.
May 19, 2020
I love this office and Dr. Ludwig She's amazing !
May 19, 2020
Dr Oehler is a wonderful physician. She is very knowledgeable and has a great bedside manner. I would highly recommend her.
May 19, 2020
Dr. Boots is a very caring and personable doctor. She makes you feel welcome and comfortable in what could be an awkward situation.
May 19, 2020
Considering the pandemic, I found everything was handled very orderly. I had virtually no wait time, which I really appreciated.
May 19, 2020
I saw Dr. Goad and she is so awesome. I really appreciate her calm and friendly personality. Thank you for being such a great doctor. God Bless You and your family.
May 19, 2020
It is been more then 12 years since I went to this doctor's office and I never had to wait for thw doctor come . Very professional and organized here at this location .
May 19, 2020
excellent service. the doctor was great also
May 19, 2020
Had no problems . New patient, compassionate provider.
May 19, 2020
Judy Tom is great!!!! Been going to her for many years
May 19, 2020
Love dr wilkie. she takes the time to explain your symptoms
May 16, 2020
Dr Ludwig is absolutely amazing
May 9, 2020
Everyone there was very professional. I did not have to wait long to be seen and the process went smoothly.
May 9, 2020
Efficient, clean, competent care.
May 9, 2020
Dr. Goad made me feel very comfortable during my visit!
May 9, 2020
Dr.Koon took the time to answer all my questions. I really appreciated that
May 9, 2020
Friendly staff, nice environment, usually short wait time if arriving on time.
May 8, 2020
I had such a pleasant experience, they were super fast at getting you back. Everyone in the office was very friendly, helpful and welcoming. I highly recommend this office especially Andrea Corrick. She was very nice and made me feel very comfortable.
May 8, 2020
I have been going to Dr Zhang since 2010 and she has followed my two pregnancies and regular care. My experiences have been positive at Desert West; however, yesterday I was shocked to see patients were not required to wear a face cover and I even saw one of their nurses without wearing one.
May 8, 2020
Everytime I come into the office not one person is on the same page. They ask why I came in when I was called and.told.i needed an apointment. I am honestly very worried and nervous about my upcoming procedure and surgery because I am not sure if they know what they to be doing.
May 8, 2020
The staff is awesome and I loved Dr Phillips and will miss him, however my new Dr was amazing. She took time to put me at as as well as explain everything. She had even review my history before ever seeing me!!!
May 8, 2020
Efficient office & great doctor.
May 7, 2020
You guys where fast I didn’t wait long
May 7, 2020
The staff is courteous and understanding of the patient's needs.
May 6, 2020
I’ve been a client with Dr. Zhang for over 10 years. I love her care and professionalism! The same is true of the nursing staff. And, the office staff is always helpful and kind!
May 6, 2020
5 Stars is not enough for Dr. Jaacks! Highly recommend. Thank you
May 6, 2020
I loved the staff and Dr Matlock was fantastic. She was very professional and caring and understanding to my needs
May 6, 2020
I love Desert West OBGYN. My family has been going here for generations. Dr, DeSalvo is wonderful and caring!
May 6, 2020
Dr. boots took time with me, and answer my questions, and her nurse Tiffing listened to what I had to say
May 5, 2020
Love Dr. Goad. The staff were very nice and friendly.
May 4, 2020
Everyone was very welcoming and professional. Dr. Koon is also very good.
May 4, 2020
The staff is always pleasant, from the front desk to the Dr's.
May 3, 2020
Wonderful staff and great Doctor!!
May 3, 2020
Dr. Tom is an amazing physician and lady! I have known and come to her for over 21 years! I appreciate her personal interest in my life and my boys life! I would give her 10 stars rather than 5 if I could!❤️❤️❤️
May 3, 2020
I was very impressed by the courtesy an professionalism of all your staff. I think Dr. Tom is wonderful and I am happy that she is my doctor. I look forward to hearing the lab results of my swab
May 2, 2020
Felt very comfortable with the doctor. Appropriate and clear discussion regarding my problem.
May 2, 2020
Dr. Goad was very informative and thorough.
May 2, 2020
Everyone at the office is always helpful and nice. I appreciate the quickness from checking on, waiting and then going back to see the doctor or nurse.
May 2, 2020
Everyone is always so friendly. Dr. Zhang is so personable and great!
May 1, 2020
Long-time patient (19 years) of this practice. Staff and providers are consistently professional, friendly and prompt.
May 1, 2020
After having a bad experience at another obgyn in the area my doctor referred me to Desert West. Minus a little confusion with labs this has been the best experience I have ever had at an obgyn. My doctor actively listened, was patient and provided assurance to me. Highly recommend!
May 1, 2020
Very friendly and professional. 5
Apr 30, 2020
Great customer service! Everyone was very nice and made me feel comfortable!
Apr 30, 2020
All your staff is very professional and prompt. I especially like Andrea Corrick. She is kind, proficient and caring. I have been coming to your clinic for a very long time. I will continue to do so. Thank you
Apr 30, 2020
Very professional but personalized and courteous service. Everyone had their running shoes on as service was very quick. Thank you.
Apr 30, 2020
You guys have been such an awesome group!! ALL MY THANKS---ALwAYS!!
Apr 30, 2020
Concern about no masks on doctor or nurse, I wore mine the whole time from before entering office until I was back in my car. Why did the staff not wear masks?
Apr 30, 2020
Front office staff were professional and friendly. Dr. Goat was fantastic!
Apr 29, 2020
Dr. Zhang was friendly and put me at ease. She was professional, asked relevant questions and listened well.
Apr 29, 2020
On time and never a long wait
Apr 29, 2020
Wait time is almost nonexistent compared to other offices I've been to for health care, they remember who you are so it's more personal they ask me about my family and makes it a much easier and nicer experience! Love how they treat me here!
Apr 28, 2020
I was seen in the office 24 hours after I called. It's wonderful to get a quick appointment and not have to wait for days of weeks. Dr. Judy Tom is the Best! So gentle and kind. She explains things so you understand next steps. The office staff is always nice and friendly.
Apr 27, 2020
Great front desk assistance and the doctor was amazing as well. I felt very comfortable and it was a great experience at my appointment.
Apr 27, 2020
Tina(assistant-very kind) is a great addition to Nina Wilkey's service/office.
Apr 26, 2020
Easy to park. Easy path to the office from the lot. No waiting at check in. Efficient and friendly check in. Doctor Matlock was phenomenal, patient, inquisitive, good listening and feedback skills, and she made sure I understood her diagnosis and recommendations. The office was clean. The girl who took the blood pressure and set me up in the room was the least friendly or engaging and I question whether she really took my bp but she was still professional.
Apr 25, 2020
Everything was great once I was in the office. The staff was very friendly in person. The reason for one less star is because the nurse I talked to on the phone was very harsh and did not show kindness or empathy. This is my first baby and I was having a little complication at the very beginning and the nurse did not attempt to say anything positive about just coming in to get checked out as a precaution, but rather stated “if you are in the process of miscarrying, there is nothing we can do to stop it.” I realize that is true, but not something you want to hear over the phone when you are pregnant with your first child and haven’t seen a doctor yet. Fortunately, all is well and I was able to see my baby in an ultrasound! Nurses, please think about what your patients may be going through before speaking to them.
Apr 25, 2020
Absolutely LOVE Desert West! Dr. Goad & her MA Nicole have been nothing but caring & helpful during different situations. Thank you!
Apr 25, 2020
Staff was great. I was running late and they were very understanding. I felt Dr. Jaacks understood my health concern. She gave me hope of resolving my situation.
Apr 25, 2020
Very efficient and friendly staff! Dr. Dowland was warm, welcoming and took the time to talk and explain different treatment options!!!
Apr 25, 2020
I have been established with Desert West for a couple years. Dr. Jaacks delivered my son and we had nothing but a positive experience. The office staff is kind and compassionate, and I am now with this group for my second pregnancy. They go above and beyond for their patients and I am so thankful to have such a wonderful OB. Thank you Desert West!!
Apr 25, 2020
The team was extremely welcoming and attentive. I would definitely recommend this location to anyone.
Apr 23, 2020
Dr Jaacks & Andrea Corrick, NP are simply the BEST! They are patient & genuine, attentive & caring. Their bedside manner is outstanding, something that many providers these days lack but not Dr Jaacks or Andrea! From my annual visits for general women’s health to my OB care/monitoring, both of them have far exceeded any expectations and I feel so fortunate to be cared for by them & their support team! Thank you!
Apr 22, 2020
My first time there and it was amazing! Super friendly very knowledgeable. Felt like I had been seeing her for years
Apr 22, 2020
My doctor was very kind and understanding all front desk staff supper friendly as well as the medical assistant who walked me back and helped me out
Apr 19, 2020
This was the best experience yet at Desert West. I went to their new location off of Dove Valley and saw their newest doctor. She was nice, understanding, conversational, and made me so comfortable. She will definitely be my new doctor.
Apr 18, 2020
My doctor offered answers to questions that I hadn't even thought to answer until she pointed out some things that she observed. My routine well woman visit was extended to include a biopsy/treatment when I had a unexpected discovery in my examination. I was grateful that I did not have to wait to schedule another appointment at a later date.
Apr 18, 2020
Office well staffed. Able to schedule an appointment promptly. Highly Professional staff. Thorough review of medical history. Minimum wait time.
Apr 18, 2020
First of all, I was comfortable before entering the building because a staff member took my temperature outside and asked me corona virus questions. Therefore I knew others coming into the office were also screened. Victoria, the nurse was kind and professional and made me feel safe as well. Dr. Christine Oehler listened to my concerns, showed sympathy, concern and caring. Dr. Oehler was gentle while examining me. She was able to name the problem and prescribe the proper medication to take care of it and how to prevent its recurrence. I’m hoping that by the end of the week this issue will be resolved.
Apr 17, 2020
This was my first visit at this facility, as well as seeing Dr. Tom. I was very impressed by the precautions they were taking prior to entering the facility. Dr. Tom is a very knowledgeable,personable, and caring physician. I would highly recommend her for any female looking for a top notch doctor! I am so glad I found her.
Apr 17, 2020
Thank you! Everyone made me feel comfortable and safe!
Apr 16, 2020
I have never had anything less than top service from Desert West. From the phone calls, to the front desk, to the assistant and to my dr, Dr. Desalvo, top notch people! I love my dr and the desert west team! Thank you for all you do! 😊
Apr 16, 2020
I have been a patient of Desert West OBGYN for 14 years and during that time I have been under the care of different Drs. The Deer Valley Office is very efficient and the staff is pleasant. Although, I go only once a year, I love that I can count on being in and out of their office in 30 minutes or less. Dr. Mahour is THE BEST. She listens, is concise and is on time and efficient!
Apr 16, 2020
Everyone was very friendly and they took great precaution with everything going on. I really liked Dr. Dowland. This was my first time seeing her as I switched gynecologists. She was very thorough and friendly, she made me feel so comfortable. She made it feel like she knew me forever. I do recommend her to anyone!
Apr 16, 2020
I was very pleased with the service, friendly staff, short wait time. Dr. Boots was very nice answered all my questions and made me feel comfortable to ask any questions I had.
Apr 16, 2020
Dr. Dowland Is the absolute best. She listens carefully and is very gentle. Couldn’t ask for a better gynecologist.
Apr 15, 2020
The staff has always been amazing! Through this difficult time they did a great job of treating us and keeping us safe!
Apr 15, 2020
Doctor was attentive, took time to explain the screening options, and showed empathy.
Apr 14, 2020
I am a new patient. Dr. Matlock is beyond amazing, her professional bedside manner is the best. I highly recommend her and the friendly staff.
Apr 13, 2020
The experience was safe and everyone was social distancing. I doctor reinforced the need to be cautious and utilize masks when out in public.
Apr 12, 2020
The NP I saw was amazing! She made me feel comfortable and listened to all my concerns. Thanks DW OB/GYN
Apr 12, 2020
Dr. Boots is the best! The office staff is very kind and professional and the new office is beautiful. It’s not my favorite type of appointment by any stretch but the office definitely makes it better. No complaints.
Apr 12, 2020
Andrea Corrick is an amazing nurse practitioner. She always listens to any health concerns I have and I feel she truly cares about me as a person.
Apr 11, 2020
It’s always a pleasure to see Dr. Oehler
Apr 11, 2020
Im always nervous on the way in and breathe a sigh of relief while there. I know I am in good hands.
Apr 11, 2020
The staff is so personable and kind, from the receptionist to the doctor. Honestly, I think Dr. Dowland is my all time favorite OB/GYN. She’s careful, caring, kind and informative.
Apr 9, 2020
Love Dr. O. Shes so caring and takes the patients feelings sery seriously.
Apr 8, 2020
Everyone aas very pleasant and efficient
Apr 8, 2020
I was seen on time. I really like Dr Boots she took time with me and very professional as well as the office staff.
Apr 8, 2020
Very friendly and organized staff. Dr. Matlock is an excellent doctor. I felt comfortable talking with her and thought she was informative and thorough. She has a great personality and when I bring my 16 yr old daughter to her first appt. with a gynecologist I’m sure dr Matlock will make her feel comfortable.
Apr 8, 2020
Appointments always go smooth and quick. Thank you
Apr 8, 2020
Nurse practitioner , I think her name was Cynthia listen so well, provided medication prescription and took swab. She took time to talk to me and explain things.
Apr 7, 2020
I did not have to wait long
Apr 6, 2020
Was scheduled today, 4/6/20 for ultrasound. Came in with full bladder. Checked in at desk and was told I did not have a scheduled ultrasound, just a GYN visit. I showed my appointment paper to front desk showing scheduled ultrasound. Was told I had to reschedule which means take off work again.
Apr 6, 2020
Very clean and nice facility. Always on time and always able to get in, be seen and get out.
Apr 6, 2020
Dr. Wilkey is the best of the best.
Apr 5, 2020
Dr Lee Koohn is an excellent provider for me. He listens very well. He is receptive to my concerns. His assistant Joanne replies in a timely manner and follows through effectively.
Apr 5, 2020
Dr. DeSalvo and the personnel at Desert West OB/GYN are not only caring professionals who have a passion in their field, but easily put my mind at ease from the moment I walked in, to the time I walked out. I could not be more pleased with the service and care. Thank you so much for continuing to be there for our community during these dangerous times our world is facing. Many blessings, and I appreciate you.
Apr 4, 2020
My appointment was made quickly and I was seen almost with no wait. The office was very clean, efficient and friendly. I was impressed that I did not have to rewrite all my history on the paperwork as it was pre filled and I just had to review for accuracy. I was taken to a clean exam room by a friendly nurse who took my vitals and hardly waited at all for Dr. Lisa Jaacks. She was extremely friendly and professional as always:)
Apr 3, 2020
Staff was was very very nice and pleasant. My doctor I think she should greatest as far as a GYN and a person also she takes time with you is very understanding
Apr 3, 2020
Everyone was nice , the office was super clean and Dr. Dowland made me feel very comfortable Plus she took time to listen to me. As a new patient that meant so much to me.
Apr 3, 2020
The entire staff was so nice and friendly!
Apr 3, 2020
Everyone incuding and especially Dr Oehler were healpful and pleasant. My wait was short.
Apr 2, 2020
I have referred several people to Desert West. I have been a patient there for 15 years. The providers are amazing, specifically Dr. Desalvo. He is kind, caring, listens to all my concerns, and I never feel rushed during our visit.
Apr 2, 2020
I was treated very well by everyone at the facility - doctor, dr assistant & check-in
Apr 2, 2020
Andrea is such a kind and caring person. She always listens and tries to understand what is going on when I have concerns.
Apr 1, 2020
My appointment with Dr Oehler as a new patient went very well. She made me feel comfortable and explained information clearly. I have already recommended her to two people.
Apr 1, 2020
Dr. Oehler is very professional, has great bedside manners and is also very friendly and kind! I have been her patient for 15+ years, had 2 high risk pregnancies and the outcomes were great thanks to her expertise! I felt I always received the best possible care and would recommend her to anyone!
Apr 1, 2020
Very friendly and gentle
Apr 1, 2020
Everyone was kind and helpful. Made the process easy for a young women getting used to the ob/gyn.
Mar 31, 2020
As always, I received excellent care.
Mar 30, 2020
Service is always professional and friendly, treated with respect!
Mar 29, 2020
Dr Oehler is very caring and couldn’t be nicer. She listens, is supportive and I never feel rushed.
Mar 29, 2020
I had a referral from my PCP to see a new Gynocologist. I’m so happy I wound up with Desert West. The RN I saw was the sweetest, caring practitioner ever. She listened to me and what I was going through. Told me the steps she was going to take and that they were there for me and were going to do their best to figure out what’s going on etc. she was amazing and I never felt compassion or care like this in a LONG time besides from my PCP. I have an upcoming appointment with one of the head doctors there, and hope it’s just as pleasant as an experience as the first!
Mar 28, 2020
Dr. Zhang is thorough, listen to understand and have a sense of humor
Mar 28, 2020
The professionalism and of course the expertise of the Doctor.
Mar 28, 2020
Dr Koon’s is a great doctor.
Mar 28, 2020
The doctor was absolutely amazing and nice and helpful. Her name is Andrea Corrick
Mar 28, 2020
Dr. Wilkey was thoughtful during my visit at Desert West, being It was my first visit with her. She studied my chart, asked questions and even expanded on medical information important to the medication I have been trying.
Mar 27, 2020
Dr. Toms was great and attentive to my needs.
Mar 27, 2020
The staff was very friendly especially during this time with so much going on. They didn't make me feel rushed. Dr. Koon was great. I'm a first time mom. He answered all my questions.
Mar 26, 2020
The appointment was on time and the staff very professional. Dr Oehler is top notch and thorough with information. The entire office seriously took social distancing as critical to keeping everyone healthy.
Mar 26, 2020
they were very professional
Mar 26, 2020
When I step foot into this office, I always feel like I’m going to a family member’s house! I have been able to develop a relationship with my doctor and medical assistant. It’s also nice and refreshing when you can walk into an office and see familiar faces each time. I’ve been going to Desert West since I was in my late teens and here I am 34 years old, still going there!
Mar 26, 2020
All the staff is very friendly and professional!
Mar 25, 2020
Very professional, Doctor took time to talk with me regarding my condition, gave advise. I felt so comfortable with her, and the staff. Also, want to add one more thing during this time with COVID-19, this office followed all guidelines respectfully of the CDC, they had sent out reminders of the situation. Thank you for being her for me.
Mar 25, 2020
The only thing I would say is the front desk team didn’t seem to be happy to be at work. As I understand that’s there is a pandemic going around, for being pregnant for my first tome and having to come alone, I wish they would of been more warm and welcoming. Dr. Winter was very kind!
Mar 22, 2020
Pleasant experience with all staff.
Mar 22, 2020
I would recommend Dr. Matlock and the Dr. I saw earlier this year. She was a Filipino surgeon. They were FANTASTIC. If NP Andy is there she’s also been great. They answered my questions and educated me. I never had that experience with NP Findlay. She was always dismissive of my concerns. I work in healthcare so I know their time is important and have never taken more than 10 minutes. I hope that this is not really her and I chalk it up to her going through personal things but I wouldn’t recommend her.
Mar 21, 2020
Dr. Amy Boots was both pleasant ,knowledgeable in explaining the information regarding my situation.
Mar 20, 2020
I absolutely loved Dr Matlock and Patty. This was my first visit and I felt both of them listened to what I said and never made me feel dumb and like they needed to move on to next patient. I feel Dr Matlock will figure out what is wrong with me as she was confident in what she told me. Front end staff were equally as caring and nice.
Mar 20, 2020
I have been seeing Dr. Tom for 20+ years. She is an amazing surgeon, gynecologist and person. She always takes time to listen to your issues. The only problem is that it takes to long to get an appointment.
Mar 19, 2020
Dr. Andrea Corrick was very professional! She's kind, patient, listens to you and makes you feel comfortable. A coworker referred Dr. Corrick to me and I'm glad she did. I'll for sure be going back to her, in the future!
Mar 19, 2020
Amazing staff and very clean office. Appointment was on time and easy. Thank you
Mar 19, 2020
I have been coming here for over 15 years and I love it. The staff is wonderful and Andrea Corric is excellent! She has a great sense of humor and is very knowledgeable.
Mar 19, 2020
The staff was very friendly and so was the Dr.
Mar 19, 2020
Friendly staff. I really like Dr. Wilkey
Mar 18, 2020
Very clean and friendly office staff. Dr. Dowling is a very caring person who takes extra care when patients are strugglin.
Mar 17, 2020
The girl Jessica who checked me in I believe was very short with me almost as if I was bothering her. There was a issue with how my appointment was scheduled. She was short and acted frustrated with me. I felt it was disrespectful. I am in the medical field and that wasn’t necessary.
Mar 15, 2020
This was my first visit. The check-in was organized and the staff was friendly. I didn't wait long to be called back or for the doctor to come in. I really liked Dr. Zhang, and would definitely recommend her.
Mar 15, 2020
Very kind and professional visit. I’ve been going there for years. No complaints.
Mar 15, 2020
I just love my yearly visit with Andrea Corrick NP, she is so personable and caring. I hope she will be with the practice many more years to continue to take such good care of me and others in my communiity!
Mar 15, 2020
Only concern, I was not able to purchase the prescription, $278 for a 28 day supply. Cannot afford it.
Mar 14, 2020
Best GYN visit I've had in my life! Wonderful caring compassionate Provider! Thank you!!!
Mar 14, 2020
Excellent first visit. Very professional prompt and thorough. Results the same day.
Mar 14, 2020
Andrea C. takes care of me. She listens to my concerns and provides reasonable suggestions. She truly cares about her patients!
Mar 12, 2020
This was the first time I saw the Nurse Practioner instead of the Dr. Absolutely loved her! Well organized front office which is a breath of fresh air from most Dr. offices.
Mar 12, 2020
Prescription has yet to be submitted for medication from Monday apt and today is Wednesday.
Mar 11, 2020
This is delightful office .Everyone is friendly and pleasant. My time waiting was mere minutes I saw the docotor and was on my way.
Mar 10, 2020
Dr goad is great as Always. It's hard for us old people to get used to kiosk check in. I hope it doesn't eliminate jobs.
Mar 8, 2020
quick appt, nice office, professional staff
Mar 8, 2020
The facility was clean and the people friendly. This was my first visit. We arrived early and were acknowledged immediately. The doctor was on time which was a very nice surprise!
Mar 8, 2020
I have been coming to the Estrella location since I was pregnant with my now 5 year old. He was my last child, but I continue to come for my gynecological needs. The staff is always very friendly. Intake and check out are extremely efficient. You're expected to arrive early to ensure you are seen at your appointment time. I have never had to wait beyond my appointment time. The office and waiting area are clean and tidy and the exam rooms are immaculate.
Mar 8, 2020
I really liked the doctor she was thorough in asking questions about all the things that could have been an issue and helped me even think of things I had forgotten to ask.
Mar 7, 2020
Recently, I had a very bad experience at another OBGYN location. I called Desert West and they were able to get me in promptly. Ill be honest I was worried about it being such a large practice but the Arrowhead location felt so small and so personal. The front staff was so friendly, the medical assistant was very personable and a HUGE shoutout to Dr, Oehler who felt my frustration of being left high and dry by another OBGYN. Dr. Oehler put me at ease, she was comforting, friendly, answered my questions and took time with me. My only complaint is it took another frustrating experience for me to find Dr. Oehelr. Oh well, blessings come in disguise. Thanks Dr. Oehler and the staff at the Arrowhead Desert West location.
Mar 7, 2020
Doctor is great...doesn't
Mar 6, 2020
Holly took her time to explain everything to me and I feel like she really cares about me and my goals.
Mar 6, 2020
This was my first visit to Desert West OB/GYN, it was a pleasant experience and I look forward to working more with the doctor and staff.
Mar 6, 2020
Dr. Oehler is absolutely amazing! She is kind and very knowledgeable. She truly cares about her patients. She knows your chart and remembers you even when only seeing her once in a while. She really makes you feel at ease.
Mar 6, 2020
I was very anxious going into my appt. the MA and Dr. Oehler made the experience stress less.
Mar 6, 2020
Great service, friendly employees.
Mar 6, 2020
I have been a patient of Robert Phillips since I was 18, I'm 55. He has delivered both of my boys who are now 22 and 15. His gentle kindness will be missed. Also his knowledge and caring professionalism.
Mar 6, 2020
Very quick and easy sign-in process. Friendly staff. Not a long wait time, and Was seen by the doctor very promptly.
Mar 6, 2020
Hope is great! It’s easy to make appointments and I’ve never waited more than five minutes to be seen!
Mar 5, 2020
Dr. Wilkey has a great "bedside manner!" She is very thorough, answers questions and shows a genuine interest in the patient (me!). I'm so glad I found her and will recommend her to others.
Mar 4, 2020
I have referred patients to Dr. Zhang Office! My sister in law Annie & DanielleTrevino also Becky Martinez. Also you will be receiving a new patent Claudia Martell..
Mar 4, 2020
I have been seeing Dr Oehler for about 18 years. She is an amazing doctor, great listener and very personable. She takes time with her patients and I really feel she cares about my health. I highly recommend her and this practice.
Mar 3, 2020
I love it. The people are nice and kind and my Doctor is the Bomb. I love her. She takes the time to listen to me and my problems.
Mar 2, 2020
Dr. Winter Dowland was great. She listened to my concerns, took time to explain my options. Made me feel very comfortable with all we discussed. My examination went very well, which usually is not good for me. Office was very clean and staff helpful and friendly while being very professional. Thank you, truly a great doctor.
Mar 2, 2020
I've been going to this doctor for over 10 years very pleased with all aspects of her care
Mar 2, 2020
I have been a patient at Desert West for greater than 20 years and of Dr Jaacks more than ten! The office is always helpful, welcoming and friendly. Thank you for your ongoing commitment to your patients. ❤️
Mar 1, 2020
The woman who helped me at the front desk was great. Dr. Jacck is really wonderful she listen to you and explains what's wrong. I will be returning. Is Dr Jacck ever at the office located at 91st ave and Thomas.
Mar 1, 2020
Your staff is very friendly and helpful I have already recommended the place to a friend.
Feb 29, 2020
Dr Wilkie and her staff are very professional and kind!
Feb 28, 2020
I was seen by Dr Koon and was very impressed with the doctor and the nurse. I felt comfortable and at ease with both of them
Feb 28, 2020
Everyone here is very nice and helpful. They really seem to care about your wellbeing.
Feb 27, 2020
I have been a patient at Desert West OB/GYN for at least 10 years, I am fortunate enough to go only once a year. They are extremely caring, polite and willing to address my issues.
Feb 27, 2020
The care providers and physicians are very caring and thorough, and address questions as well as provide suggestions and guidance.
Feb 27, 2020
I love Dr Desalvo, been seeing him for years.
Feb 26, 2020
Enjoyed meeting Andrea Corrick, NP for the first time. She was very professional and I would highly reccomend her.
Feb 25, 2020
The staff is fast and efficient. Dr Tom is wonderful.
Feb 25, 2020
One thing I did not like is the kiosk sign-in. It's not private. There were other patients standing there watching everything I typed in. I will not use this feature in the future.
Feb 24, 2020
Dr Wilkie is the best in her class
Feb 23, 2020
Friendly, patient, interested,.Dr Koon was organized never letting me sway him from the business at hand. Well informed staff knowing what to do.
Feb 22, 2020
This is the BEST place to go for a quality, helpful, intelligent doctor and the best patient experience I've ever had. I've been going to Dr. Tom for 21 years now and she delivered all 3 of my children. She's the best doctor I've had. The staff is friendly and I've only ever waited in the waiting room for 10 mins or less and Dr.Tom comes into the room within 5 minutes of waiting there. I'm so happy to have found a wonderful doctor with an amazing staff!
Feb 22, 2020
Excellent staff, knowledgeable.
Feb 22, 2020
dr Oehler is so friendly and the staff, Victoria is also very inviting and positive attitude. Even though I don’t see them often, they treat me like a regular friend
Feb 22, 2020
Dr. Jaacks is the best! She is caring, kind and reassuring. I feel very fortunate to have her in my "corner". Also, which is huge, she makes me comfortable. :)
Feb 22, 2020
Everyone is so kind. Dr. Wlikey and her staff listen and very attentive to your needs.
Feb 22, 2020
Service was amazing, fast, and everyone was so helpful. Great experience
Feb 22, 2020
I received excellent care. You can tell they true it care about their patients.
Feb 22, 2020
This was my first time going to a OBGYN and I'm 19 years old. Everyone made me feel so welcomed and we're so caring! I have never had such amazing service ☺️ I definitely will be going here forever 😍
Feb 22, 2020
This was my first time to see Hope Findlay. She made me feel comfortable, showed compassion, and answered all of my questions.
Feb 21, 2020
Friendly, non-judgmental care. Addressed my concerns with professionalism and competence.
Feb 21, 2020
The a staff is very friendly but being friendly doesn’t help ignore the fact that they seem inexperienced. Signing paperwork to have certain tests run and giving blood to perform the test that was never ran. Inexperienced girl drawing blood so she’s using both arms for practice. Referred here for my pregnancy and they didn’t even know I was pregnant. Really considering finding another doctor before it’s too late
Feb 20, 2020
Happy vibe. Quick and efficient. Supportive Doctor.
Feb 20, 2020
Dr Matlock was wonderful!!
Feb 20, 2020
Organized, easy to make appointments Dr. Is great
Feb 19, 2020
I would have likely given more stars but my rating stands because I never received a call back for the results of my culture. While the doctor I saw was very kind and welcoming I did not feel like she answered my questions or helped me understand my situation. I feel comfortable here but wish my appointment resulted in getting culture results back and getting some possible answers to my questions.
Feb 19, 2020
A friendly office that is also very professional.
Feb 19, 2020
Absolutely love dr Phillips
Feb 19, 2020
It was easy getting an appointment. I did not have to wait a long time in the waiting room or in the examination room. Staff was professional and friendly.
Feb 19, 2020
Dr Oehler is super compassionate and kind. She is very thorough, Seems to really care about her patients.
Feb 19, 2020
Always a great visit to Desert West OB/GYN. Love the new sign -in kiosk. Dr. Wilkey nurse/PA was attentive. LOVE Dr. Wilkey, she takes the time to listen and give you her full attention.
Feb 19, 2020
I love this place very friendly. You can definitely trust them with your unborns prenatal care. They go above and beyond
Feb 19, 2020
Professional Drs Friendly staff Clean office Quick wait time
Feb 19, 2020
From front office to medical providers, everyone is always excellent and provides a safe and friendly environment.
Feb 19, 2020
I love my GYN, and I’ve been coming NV here since I was 16. But I feel like it’s always been hard to communicate with the office staff whether it’s hearing back on results or making appointments. I’ve had several problems. But their quality of doctors and NPs is wonderful.
Feb 19, 2020
Although I was unable to see Dr. Jaaks I was very pleased with still getting an appointment with a P.A., who was awesome! Sorry I can't remember her name right now.
Feb 19, 2020
I have seen several doctors with the network and all have been very helpful.
Feb 19, 2020
Andrea Corrick is AMAZING! I dislike going to any obgyn appointments and Andrea was very pleasant to work with. She made me feel so comfortable and relaxed. We had great conversation and she made me feel like I have known her forever. Highly recommend!
Feb 19, 2020
I love Dr. Goad! Every other aspect is bonus!
Feb 7, 2020
Dr. B was a pleasure to meet.
Feb 4, 2020
I loved the clean rooms and professional staff. It was my first time in the clinic and the first visit with Dr. Koon. I was extremely comfortable and relaxed the entire visit.
Feb 3, 2020
I have been a patient at Desert West OB/GYN for over 30 years. Even though I now live at 262nd Ave and Bell, in a new retirement community I still go in for my Well Woman exam annually to your facility. Your office staff and your Nurse Practitioners are caring and thorough and I feel very comfortable with their care. I also love Dr. Wilkey. Thanks for the great care and God bless.
Feb 3, 2020
New, clean facility off Dove Valley. Everyone was efficient and friendly. I was the first appointment of the day and did not have to wait...until I sat in the cold treatment room for 25 minutes...wrapped in a paper ‘robe’. Shared my displeasure with Dr. Jacks and she was very sympathetic. Also, this office suite is not their permanent location but rather a shared temporary location and their systems not smooth (yet). Patient experience due to the cold temp was unpleasant but sense this is temporary.
Feb 2, 2020
Dr. Lee Koon is very awesome and really kind and very knowledgeable. Made me feel very comfortable with my pregnancy
Feb 1, 2020
All the staff is super helpful, kind and caring.
Jan 31, 2020
Never thought I would need to go to ob gyn at my age. However Dr Boots made it easy. Thank you for getting me in and taking good care of me. Thank you Dr Amy Boots
Jan 31, 2020
The reason I will be looking for a new OBGYN is that when I first went to DW there were like 8 doctors and I got to see my doctor year after year. Over the last decade or so the doctors have grown and changed and I never get to see the same one. The place feels like an impersonal assembly line with the kiosk check-in and the very unfriendly ladies behind the big oval curved desk. I felt like a "date-of-birth" and not a person. I will be looking for a doctor at a smaller - not Big Business clinic for my future appointments. I did feel well treated by the entrance nurse who took my vitals and by the in-training "doctor" who was very kind and personable. But the actual one I scheduled to see, Cynthia Holson never did a thing except look stern as her trainee did all the work.
Jan 31, 2020
I love seeing Dr Zhang n I have been seeing her for years. SHE'S very thorough n informative n has a great personality.
Jan 31, 2020
Staff is friendly, on time, and amazing!!!! They have always helped make everything for everyone be the best even at the worst! Kudos to all the staff!
Jan 31, 2020
Very nice place very nice stuff and great providers
Jan 30, 2020
Front desk very helpful. Appreciate Cindi Holsen’s down to earth and to the point personality. PA in training explained the shape and how far up the mammary tissue goes...first time in almost 50 years!
Jan 30, 2020
Scheduled appt same day I requested 1, not over booked, was not rushed, Dr was wonderful
Jan 30, 2020
Very fast and friendly service. Was in and out in 30 minutes. Thanks!
Jan 29, 2020
I have always enjoyed my experience whenever I visit for my doc appointments. Staff is friendly and professional.
Jan 29, 2020
Looking forward to the new office. Love the new self check in kiosk.
Jan 29, 2020
Dr Nina Wilkey has been the reason I go to Desert West OBGYN. Her caring attitude and professionalism is the driving force to the stars given. It is certainly not from the ease of appointments nor the friendliness of the staff.
Jan 28, 2020
Dr Phillips made me feel very relaxed. He appears confident and direct, which I like. I was disappointed that I did not receive a written report concerning the PAP test results.
Jan 27, 2020
they where very friendly and help me with the prenatal samples
Jan 27, 2020
Very friendly atmosphere.
Jan 27, 2020
I’ve been seeing Cynthia Holsen for over 10 years! I’ve tried to go to other doctors that are closer to my location but it’s never as great of a service. She’s quick, thorough, and answers all my questions. Not to mention her women’s wellness exams are always pain free which is SO nice!
Jan 26, 2020
Only place I would want to go. I loved my NP
Jan 25, 2020
Very positive experience. Staff was friendly, yet professional.
Jan 25, 2020
Everyone there was friendly and understanding. I never felt judged or belittled. They listened and asked questions.
Jan 25, 2020
Everyone here is super friendly and professional. Dr Zhang took the time and explained everything and is also very knowledgeable in her field.
Jan 25, 2020
Dr. Matlock was very personable. She show extensive knowledge, concern and compassion. I would highly recommend her
Jan 24, 2020
Dr. Mahour is very knowledgeable and empathetic. Her medical assistant is very nice and prompt. Ladies at front desk are helpful.
Jan 24, 2020
Quick, easy. Could possibly add cleansing wipes for after examine would be nice.
Jan 24, 2020
I have been a patient for almost 4 years. My nurse practitioner has always been friendly and informative. Now my OB for my pregnancy has been just as wonderful. Struggling with obesity during pregnancy you always worry about judgment from your practitioner but Dr. Zhang has never made me feel she was judging me but gave me information to stay healthy for myself and baby throughout the pregnancy. We have also had the same ultrasound tech for our 2 ultrasounds so far and she is so thorough, experienced, and sweet. Our pregnancy journey has been comfortable and easy with our providers at Desert West.
Jan 24, 2020
My daughters and I have been coming to Desert West for many years now, we all love Cynthia Holsen, she is a fabulous provider! Makes us feel comfortable, answers all our questions, takes her time with us :)
Jan 20, 2020
Very impersonal. I don’t even know who it was that saw me because she never introduced herself. I thought I was seeing my regular doctor but I don’t think that was her. She didn’t go to any of the issues that I’ve been dealing with over the last year. My chart was incorrect stating that I had shingles when I did not. Desert west was a place that I went to 25 years ago when both of my kids were born but it has very much changed into a very Impersonal, get as many people as you can in as fast as you can type of place. I will be looking for another doctor for next year.
Jan 19, 2020
I had been seeing my former doctor for over 20 years and was very reluctant to change, but since he retired this year I had no choice. I was really pleased with the friendliness & level of care I received in my first visit!
Jan 19, 2020
Efficient and friendly. A good combination.
Jan 19, 2020
Staff is friendly and never a long wait.
Jan 19, 2020
Love the new office in Anthem and very impressed with Dr. Matlock.
Jan 18, 2020
Dr. Jaacks is so friendly and made me feel so comfortable. The front office staff were also friendly and efficient
Jan 18, 2020
Staff here was friendly and on time.
Jan 18, 2020
The PA, I saw, Cynthia and her PA student where great! They answered all of my questions and made me feel very comfortable. They gave me different options and explained them all to me. I very happy my PCP referred me to this practice and I will definitely be referring my friends and family there.
Jan 18, 2020
Friendly and professional office. I have been going there for five or six years and have never had a bad experience.
Jan 18, 2020
As a wellness appt for an older person very well done.
Jan 17, 2020
I have been a patient if this practice for 18 years and can honestly say it is the best OBGYN practice. The staff are all caring and professional and Dr. Phillips is a caring and kind and knowledgeable and I am so glad to have been his patient.
Jan 17, 2020
It was a pleasure to receive efficient, professional and caring service to address my long standing medical concerns.
Jan 16, 2020
Dr. DeSalvo has been my gynecologist for 22 years now. He's terrific and I can't imagine going to anyone else. He's knowledgable, professional, puts you at ease and I can't recommend him highly enough!
Jan 16, 2020
I am a 72 year old who loves life and all the benefits health provides. As a first time patient, and as a first time meeting with a female ob/gyn - well, I was more than impressed. Dr. Dowland spent time listening and solving the few issues that had arisen. I now know that a woman's wellness exam is normal, even for a 72year old . I recommend every woman over 65 to continue a wellness exams with Dr. Dowland.
Jan 15, 2020
Easy check in and I was quickly called back to see the doctor.
Jan 15, 2020
First visit was a disaster, I would never go back to Dr Elizabeth Mahour
Jan 14, 2020
Overall impressed with the location, and Dr. Winter Dowland is Great!!
Jan 13, 2020
Please send me the link to reset the patient portal. You cancelled the patient portal when I was leaving this last appointment because I couldn't remember the password. Your receptionist said she would resend me an invitation to set up the portal again but I still haven't received the email invitation to do so.
Jan 13, 2020
I am grateful to be a patient here. Dr. Matlock has made me feel comfortable and has really taken care of me.
Jan 13, 2020
This office really has it together. I’ve been going here for about 17-18 years and they continuously update their processes for the best service. Every single doctor there has been super friendly and made me feel comfortable. I’ve never had to wait to be seen and I was able to get my blood work done right there at same visit! I loved not having to make a separate appointment at a different place to get my blood work done.
Jan 12, 2020
My doctor is helpful, listens to my concern and then prescribes the correct method to resolve my isssues.
Jan 12, 2020
GREAT OB/GYN OFFICE THE DRS FROM DIFFERENT OFFICES ARE AWESOME THANX YOU DR DOWLAND AND DR JACKKS YOU GUYS MAKE LIVES BETTER EVERYDAY
Jan 11, 2020
My provider was Hope and I was thoroughly disappointed in the way she treated me. She did not show an ounce of compassion or caring. She entered the room and began the examination without even introducing herself! She is what I call a “doorknob doctor” because she came back into the room after the examination and did not take her hand off the doorknob as she ushered me out, leaving me no time to ask any questions or receive any true medical advice. The other providers in the clinic may be good, but if you’re scheduled with Hope, I recommend just staying home and googling your questions, you will get more answers that way!
Jan 10, 2020
Cynthia Holsen and her assistants are amazing!
Jan 9, 2020
I have gone to Desert West OB/GYN for 10 years And they have been there for me always-never have had any issues- the staff is amazing and seem so organized... Thank you all for taking care of me... Missy
Jan 9, 2020
Nice office, friendly people Dr. Was way cool.
Jan 9, 2020
Everyone is extremely friendly I always feel welcomed.
Jan 8, 2020
I have always been very happy Desert West.
Jan 8, 2020
Dr. Dowland is very professional and put me at ease for my woman well check. She asked all the right questions.
Jan 8, 2020
Had to wait quite a while for Dr once I was brought back to exam room.
Jan 5, 2020
Dr. Dowland has great “bedside” manners. Hard to find doctors moving from out of state, but I feel like I found a great clinic.
Jan 4, 2020
l really feel very confident with Dr. Tom she has been my Dr. for over 15= Years + . She is the sweetest person in the medical field that I know ! love Dr. Tom
Jan 3, 2020
Once you're finished having babies and have moved on to perimenopause and menopause, there seems to be significantly less interest in your care.
Jan 2, 2020
I’ve always loved the staff here at Desert West. As I journey into my second pregnancy, I couldn’t feel more supported by this team than I do now! They are very dedicated to their patients and I will never go anywhere else!
Jan 2, 2020
They were very accommodating. I had a last minute request for an appointment because I had a UTI for about 10 days and they understood my pain and squeezed me in an appointment on a day that they close early of all days, so I am grateful and I am feeling much better now. I highly recommend Dr. Judy Tom and her staff😎
Jan 2, 2020
The staff is always friendly . and Dr Phillips is great.
Jan 1, 2020
I’ve been going to Andrea Corrick for the past 20 years.... wouldn’t trade her for anything!!!
Jan 1, 2020
I had an appointment at 10:15 and wasn’t even seen until 11:20. I have never had to wait so long for an appointment. Everyone was very sweet, but it was very frustrating and inconsiderate that I had to wait so long to even be seen.
Jan 1, 2020
I have been a patient for over 33 years they are a great group highly recommend to anyone
Dec 29, 2019
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Haven't had a problem only small issue is appointment time and the time I'm seen isn't the same. Not sure how I feel about the self check in takes away from the personal experience. But the staff are friendly and all my concerns were addressed.
Dec 29, 2019
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I love how the minute I walked in and was treated like I mattered to them. It was very warming I'll definitely will be returning.
Dec 28, 2019
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Always pleasant greetings and care
Dec 28, 2019
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Everyone on staff were very pleasant
Dec 26, 2019
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Was satisfied with everything except the checkout process.
Dec 26, 2019
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I did not have to wait long and my nurse practitioner was wonderful and efficient
Dec 25, 2019
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Andrea Corrick is AMAZING! Truly makes me feel comfortable (in the most uncomfortable positions). I am very glad to have found her for GYN! Thank you so much!
Dec 23, 2019
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The staff was friendly, although I would have liked for them to be more thorough with explanations of their findings in ultrasound readings. I left the office kind of panicked because I didn’t feel like I was given enough information. The ultrasound machine were very poor quality. It was hard to see anything.
Dec 22, 2019
It was a great visit, all the staff were very nice and helpful. Dr. Boots explained everything very well and made me feel comfortable.
Dec 22, 2019
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Dr. Ohler is Wonderful and do is her MA!!
Dec 21, 2019
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Friendly staff. Was seen on time.
Dec 20, 2019
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Friendly, efficient staff and Drs.
Dec 20, 2019
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Always a great welcome, staring from front and back office! The Providers are amazing!!
Dec 20, 2019
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I love coming here- I always get great, professional service. Doctors and MAs are super helpful and caring.
Dec 20, 2019
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I had a great experience with Desert West so far. Everyone was friendly and inviting, the office was clean, and the service was fast. I was really impressed when I learned they do their blood drawing and ultrasounds in house. I thought that was very convenient rather than having to drive all around town to fulfill the needed orders. Overall, I was happy with my experience and will definitely be going back!
Dec 20, 2019
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The Dr’s are great!! Very friendly and knowledgeable.
Dec 20, 2019
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Dr Matlock and her assistant Pam were wonderful, caring and very responsive to my needs. I honestly can’t thank them enough.
Dec 19, 2019
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Clean, organized and billing is simple. Love my Dr.
Dec 18, 2019
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Outstanding service...very friendly and knowledgeable staff...fast test results...
Dec 18, 2019
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I have been coming for several years and like the staff very much. They are very friendly and very helpful. They are always ready to help and very knowledgeable. I have recommend you in the past. Thank you for all you do and making the experience pleasant. Dr. Wilkey is the best.
Dec 18, 2019
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As the Team and Dr. Philps has a very great easy to relax when doing an exam. In my opinion is very important. He explains everything with you and does not make you feel as you need to rush out so then can get to the next patients. He does his job in a calm fashion. The whole team is very polite and will answer your questions if they are not sure they will consult the Doctor. It is a great feeling to to feel as your another number to make money.
Dec 17, 2019
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Dr. Koon and the nurse was courteous, helpful and informative in regard to my health problem.
Dec 15, 2019
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Susan Swenson is wonderful she listens and cares.
Dec 15, 2019
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I've been a patient of Dr. Phillips for over 26 years and he's absolutely the best!
Dec 15, 2019
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Very nice clinic. Staff was efficient and friendly. This was my first visit and I was treated like an old friend and put at ease immediately. Love Dr Tom’s bedside manner!
Dec 15, 2019
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Dr. Dowland and Staff were kind, courteous and professional. Dr. Dowland listened to my concerns and answered all my questions . She also is a wonderful Educator regarding Women’s wellness.
Dec 13, 2019
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The new self check-in was quick and easy. Appointments are typically right on time, no long wait times.
Dec 13, 2019
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Staff is friendly I love Dr Tom!!!
Dec 13, 2019
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Wait time was minimal and staff was courteous.
Dec 13, 2019
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Very welcoming, The staff, and everyone was welcoming. Kind and hear what was considering me.
Dec 13, 2019
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Dr. Phillips and staff are very attentive and organized
Dec 12, 2019
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The staff was welcoming and friendly from the time of check in through the time of my checking out. My wait time was reasonable and the nurse practitioner, Cyndi Holsen is amazing! She stays current on the cutting edge of research with medications and conditions specific to this field of women's health. She listened to concerns and was understanding throughout my appointment.
Dec 12, 2019
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The staff is very friendly and professional. Everything was done in a timely manner. My doctor is Dr. Oehler and she is awesome. Very gentle and caring and professional.
Dec 11, 2019
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Comfortable facility, reassuring and professional health professionals. Very happy with my experience.
Dec 11, 2019
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My Appointment Time was actually my Time NO Waiting. Dr Amy Boots is a Kind & Gentle Doctor.The Facility has an Examining Table that Lowers Down Enough for Disabled Women like Me. Dr Boots explained her Process then ask if I had any questions before we started which I really appreciated. My Examination was a Positive all the way.
Dec 11, 2019
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As always good, except for wait time to get in for appointment.
Dec 11, 2019
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Dr Philip's is always professional, and supportive. Office is clean, and efficent. Calls are returned promptly.
Dec 11, 2019
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Loved the doctor. Staff made me feel very comfortable.
Dec 11, 2019
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I have only had one visit, but in the one visit I talked with the receptionist, the MA, and the doctor. I felt that all were very personable and professional. I especially felt that the doctor was very sincere and knowledgeable; she listened to me and treated me with respect, care, and professional concern. I look forward to continuing my care here with Doctor Goad.
Dec 9, 2019
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Dr. Goad is very friendly & gets you in and out quickly but takes the time to listen to any concerns you have.
Dec 9, 2019
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I have never had any problems with this office.
Dec 8, 2019
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Dr. Matlock was excellent. Not only was the exam thorough and efficient, but she helped to make the appointment fun.
Dec 8, 2019
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I visited the Arrowhead location for the first time. I was in and out within 30 minutes. The staff were pleasant and my wait time was minimal.
Dec 8, 2019
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My family is a 3rd generation patients of Desert West. My point is we are not new members. You now have the Kiosk check in stations for non new patients. If you olan on using then, then please be considerate of your patients health and have sanitary wipes to have at the stations to wipe the germs off the screen after every use. I refused to check in with the kiosk because of it. On top of it, it is flu season currently.
Dec 8, 2019
Dr. Tom took the time to talk with me and go over everything that she recommended that we do. She was very thorough and easy to talk to. Very impressed.
Dec 7, 2019
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Thankful to have found Desert West OB/GYN.
Dec 6, 2019
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All the staff members I came in contact with were very friendly and professional.
Dec 5, 2019
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I was very impressed with their checkin process. It was swift and efficient. Staff were helpful and pleasant.
Dec 5, 2019
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Clean office and friendly staff. Cynthia Holsen, RN WHNP was absolutely awesome, would recommend to anyone.
Dec 5, 2019
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Dr. Goad is very friendly and makes an uncomfortable situation much less uncomfortable. Great staff, my appointments are always on time, informative and efficient!
Dec 5, 2019
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Dr Tom was amazing! So good to see a doc look at you and talk. Gave excellent information and was such a pleasure to talk to even about not so pleasurable topics.
Dec 5, 2019
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Helpful and informative doctors!
Dec 4, 2019
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It was easy to make an appointment and schedule it within a week. The appointment ran on time and only took 20 minutes of my day. All of my questions were answered and great health advice was given.
Nov 30, 2019
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I visited this office looking for help and left with samples in hand. This would be good except you must use them for several months to know if they will help. I received 1 week of samples and when checking on line which is where you must get this medication (which is not covered by insurance) it will cost out of pocket $75 a month. this is a lot of money for a retired person on a fixed income not knowing if it will work. I did ask for more samples that was not an option.
Nov 30, 2019
Front and back office are always so nice and I love Dr Oehler, she listens and truly cares, answers all my questions.
Nov 29, 2019
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I have been seen by Dr. Oehler for 20 years. She has delivered all four of my children. Dr.Oehler and her staff are very friendly. I love the environment.
Nov 29, 2019
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The visit was good, it was quick, professional and efficient.
Nov 28, 2019
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Dr. Tom is amazing, she takes the time to listen to all concerns and provides feedback to help you navigate your options.
Nov 27, 2019
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Susan is the best. She listens !
Nov 27, 2019
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Very quick and efficient
Nov 27, 2019
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VERY PROFESSIONAL PLACE
Nov 25, 2019
Dr Phillips is amazing. He listens to concerns, shows compassion, delivered my 3rd child and performed my hysterectomy. Excellent at patient care. CNA's in office used to be friendlier. Now not so much...kinda feels like you are more of a number and had very little interaction with me. Scheduler was very bubbly at end of appointment and wished me a good rest of my day. I'm sure the kiosk check-in is easier on the team however you lose that patient interaction. Could be more balanced.
Nov 25, 2019
The provider was friendly but still cold. She asked if I had any questions but felt like if she would have looked over my chart and knew more about me maybe she would have asked how things where going.
Nov 24, 2019
Outstanding, timely and professional service.
Nov 24, 2019
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Dr Coons is wonderful. Will definitely go back. Not that long of a wait either.
Nov 24, 2019
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I WAS VERY PLESANTLY IMPRESSED, BY EVERYONE START A FRONT DESCK PEOPLE THRU THE LAB! AND MY DR.WANG IS JUST NOT ONLY VERY PROFESSIONAL,BUT A VERY SPECIAL,SMART HUMAN BEING! SHE HAVE A DEEP KNOLDGE OF HUMAN NATURE ! IT MOVE ME TO THE YEARS !,THANK YOU SO MUCH !
Nov 22, 2019
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Love Dr. Phillips...staff is helpful and supportive.
Nov 22, 2019
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I love Desert West OB/GYN ! I have been going there for over 15 years and have recommended multiple family members and friends who have had wonderful experiences and many years of continued status as patients.
Nov 22, 2019
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I love this office! Everyone there is very helpful and friendly. Wait time depends on when you go in. Mornings are usually quicker, I’ve noticed for me anyway.
Nov 21, 2019
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It’s extremely difficult to get scheduled for routine, wellness visits.
Nov 21, 2019
Very efficient staff - some waiting in room Dr Jaack was very kind and comforting,
Nov 20, 2019
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Very pleased , excellent attention and service.
Nov 18, 2019
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Been going over 30 years, love the staff Dr Coons is great, & so is Joann
Nov 17, 2019
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Can never see my Ob/gyn. I typically see a NP. Haven’t seen Dr. Goad in years.
Nov 16, 2019
Very friendly when about a hour early because I was on that side of town. Surprisingly I got in earlier then my appt. And I didn't even ask or say anything Great Service!
Nov 16, 2019
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It was great the doctor made sure I got the care I needed and that I was comfortable. He explained every step of the exams and was clear about everything.
Nov 16, 2019
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Staff always pleasant and Dr. Oehler is fantastic!
Nov 15, 2019
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I love Dr Tom and would recommend her to anyone that asks
Nov 15, 2019
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Extremely efficient check in, friendly staff and on time. Very impressed.
Nov 15, 2019
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Everyone was super nice and welcoming and made me feel very comfortable
Nov 15, 2019
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Dr. Mattlock was amazing! Knowledgeable and attentive. She is my new OB and I feel safe with her!
Nov 13, 2019
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I started at Desert West with Dr Robert Lange in the early 70's. Dr Lange & Dr Hasse were with me for the births of my 2 daughters. I wouldn't go anywhere else as I have always received excellent care!
Nov 13, 2019
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Dr. Goad is the best doctor I have ever had. She made every pregnancy lovely and special. She is trusting and excellent at her job.
Nov 12, 2019
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I love having Dr. Jaacks as my ob. She is very understanding and she really cares about her patients.
Nov 10, 2019
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I love my provider. However I really despised the computer check in! It was cold, sterile and lacked privacy! Please go back to using an employee to check people in.
Nov 10, 2019
I am new to your practice but everything seemed to be good... Dr. Kelly Goad was very nice, friendly and concerned with my issues.
Nov 10, 2019
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All the staff at Desert West IB/GYN were terrific and Dr Boots was excellent.
Nov 9, 2019
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Love the providers! Staff is always kind and helpful.
Nov 9, 2019
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Very long wait this time. Almost an hour. When I asked the front desk girl, she was put out that she had to check why I was still waiting. She never did give me an answer.
Nov 8, 2019
Desert West has such caring staff. I have really enjoyed my interactions with everyone there in every department. They are caring, positive, and invested in their craft. My only suggestion is purse hooks in the restrooms would be helpful. But I know when I go in to be seen, I will have a positive experience and am given courtesy and consideration about my needs and health.
Nov 8, 2019
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This rating is specifically for Dr. De Salvo, I always recommend him.
Nov 6, 2019
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I go to Amy Boots. She is very good and sweet. She tells you what you need to know and gives suggestions for your good health🙏
Nov 6, 2019
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I have been going to Desert West ob/gyn for about 27 years now. I had both of my babies thru them. They are always very professional and polite though out the entire office. The doctor always treats me with discreetness.
Nov 4, 2019
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The office staff and others were efficient and friendly. Dr Laura Matlock was excellent. Highly recommend the practice. I was at the Sonoran location
Nov 4, 2019
Everyone was very welcoming.
Nov 4, 2019
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Staff were friendly, great doctor.
Nov 3, 2019
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The staff are pleasant and the provider was one that answered questions and took her time.
Nov 2, 2019
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The doctor said I would have a sonogram, but I never received any paperwork or appointments for one.
Nov 2, 2019
I met with Dr. Christine Oehler, and I found her to be professional in every way. I have been on .5 mg Estradiol for many years and I want to change to a trans-dermal because avoiding the liver and of lower increase of threat of stroke, My concern is that lowest trans-dermal dose will not give me enough estrogen to sustain my well being, How do the 2 compare in the amount of estrogen one is receiving? Elizabeth P Roberts
Nov 2, 2019
The PA I saw was great, she took time to discuss options and I felt that she was concerned about my well being.
Nov 2, 2019
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All Staff are friendly and accommodating.
Nov 1, 2019
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Great customer service. Front desk was amazing and the doctor was so professional and encouraging.
Nov 1, 2019
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Love Cynthia Holsen & her team! Everyone is so efficient and professional!
Nov 1, 2019
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Everyone was so nice. Didn’t even have time to finish my paperwork before I was called in. Absolutely loved Dr. Tom!!!
Oct 31, 2019
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After I was in the office after an hour wait, I realized that the Dr takes his time with each patient. Thank you Dr Kuhn
Oct 31, 2019
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What a great place! Everyone was very friendly, I didn’t have to wait long to be seen, and Dr. Elizabeth Moyer is absolutely wonderful. I would rate ten stars if I could! I’ll be referring all my friends and clients!
Oct 31, 2019
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Great experience. Super nice staff and everything went pretty quickly.
Oct 31, 2019
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Friendly and professional. Love my provider and the office staff. Front and back are both friendly and professional without seeming fake or bothered by your presence.
Oct 31, 2019
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From the front office to our doctor the entire staff was friendly, efficient and comforting. We are happy we found them.
Oct 30, 2019
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I've been going here for over 12 years and 3 pregnancies. They are wonderful and Dr.DeSalvo is the best.
Oct 30, 2019
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Really easy. I was recommended another Dr. and would not be able to see her for 3 months! I called and asked if anyone else could see me and lucky for me I meet a fantastic Dr. and was very pleased by the whole experience. I appreciate the time that Dr. Dowland took with me. I have neglected by exams and she did not make me feel bad, but warmly explained how important my well being is. Thank you.
Oct 28, 2019
Professional, courteous, and gentle
Oct 27, 2019
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Dr Jaacks is amazing. & her ma Jessica was as sweet as can be. I had to change ob’s at 36 weeks after becoming high risk & I’m SO glad I was referred to her. Bedside manner & over all personality & genuine caring is so important; she def gets a 15 out of 10. We didn’t feel rushed when discussing our concerns & she took the time to listen & understand.
Oct 27, 2019
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Very friendly staff. They accommodated a change in my services during the appointment, which I really appreciated.
Oct 26, 2019
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I love this Doctor office had my two kids with this doctor office they treat you so good and you comfortable
Oct 26, 2019
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Dr. Boots was wonderful. It was my teen daughters first gynecologist appointment due to health issues discovered after an ER visit and she made my very scared daughter feel comfortable and at ease. She gave her lots of information and gave her choices which made her feel in control of her own health and body. Thank you for taking your time with her.
Oct 25, 2019
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Checking in online was confusing and time consuming for me.
Oct 25, 2019
I know this is the age of technology, but having us pointed to a computer to check in is VERY impersonal. Maybe taking an extra few seconds to look up from your computer when someone walks in and giving them the option to use the computer or not would be better. Just a suggestion.
Oct 25, 2019
Dr Koon has been my gynecologist for over 10 years. He delivered my daughter almost 11 years ago and has performed several times. He always provides me with in depth information about my health and results to any tests. He is very thorough and friendly. His medical assistant is also very good.
Oct 25, 2019
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Dr Tom has amazing bed side manner. She’s very easy to talk to and she’s very caring.
Oct 25, 2019
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Office staff is very caring and involved in finding a resolution to any health concerns.
Oct 25, 2019
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Dr Zhang always enters the room with a smile and friendly hello. She takes time to discuss issues so you clearly understand your choices. I trust her decisions. I would highly recommend her to all.
Oct 25, 2019
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Excellent office . fast, efficient, friendly. They were on time for my appointment. Highly recommend this facility.
Oct 24, 2019
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This has been my first visit to the hospital and it was great! I had trouble finding my way around but the staff did a great job of helping me find where I was supposed to be. Everyone there was friendly and helpful.
Oct 24, 2019
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Very pleasant and comfortable
Oct 24, 2019
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both staff and doctor were easy to work with, pleasant, and helpful.
Oct 24, 2019
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Everyone was so nice. I didn’t wait long at all. I recommend going here.
Oct 23, 2019
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Dr. Goad is the best doctor! She is so friendly and she cares so much for her patients and their comfort level and what they are going through. She makes a very uncomfortable situation much easier to go through because she is so professional.
Oct 23, 2019
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Dr. Dowland is amazing! This is the second year that I have seen her and I wish I would have known about her sooner. She is very knowledgable and up to date on current practice guidelines and explains them very well. I feel well informed about what procedures and tests are necessary for this stage in my life. I feel she spends enough time at each appointment where I don't feel rushed but also is on time and the appointment doesn't take too long either. Nice balance. She has a great demeanor. Approachable and makes you feel comfortable. Definitely recommend her. Front office staff is very efficient and kind.
Oct 23, 2019
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Very friendly atmosphere. Appointment didn’t take long either.
Oct 23, 2019
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Have always had excellent experiences in the past 18 years coming to this office!
Oct 23, 2019
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Easy visit. Quick check in quick visit. Staff and provider very friendly.
Oct 22, 2019
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The doctor that saw me was very reassuring and knowledgeable. I was very comfortable with her and will continue with her in the future. I have also recommended that my daughter find out if her insurance will cover her.
Oct 22, 2019
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I love Dr. DeSalvo. He's been the best doctor I've seen at this practice.
Oct 20, 2019
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Great people,and I loved my Doctor, Dr. Mahour. I felt right at home and very secure and safe.
Oct 19, 2019
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Very prompt. Would not consider a different practice.
Oct 19, 2019
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Very professional and caring.
Oct 19, 2019
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The staff is very pleaseant and helpful. I always get my questions answered. Dr. Koon is an excellent doctor and has helped me understand breast and ovarian cancers because of my mom's history of cancer.
Oct 18, 2019
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My visit went very well and everyone was very professional.
Oct 18, 2019
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I absolutely loved the service I received everyone was so patient nice and friendly. I would recommend anyone to go here. The so much for making me feel comfortable.
Oct 18, 2019
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I was in the room 25 minutes waiting. That seems excessive.
Oct 18, 2019
I have been a patient for over 20years!!! I will not go any where else! Dr.DeSalvo has delivered my 20 and 3 year old, 18 years apart!
Oct 17, 2019
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Very friendly desk staff. I hardly ever wait long to be brought back. Love Dr. Zhang
Oct 17, 2019
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They did not address all my concerns.
Oct 17, 2019
Although I recommend my nurse Cynthia Holsen, scheduling with this office was a nightmare. I almost cancelled after they messed up two appointments by not scheduling enough time for the consultation. My original appt. in August didn't happen until mid-October! Good thing it wasn't urgent. If this is how you treat new patients, well...
Oct 17, 2019
Although the circumstances were unfortunate, DW OBGYN has been extremely helpful through the entire process. From my initial phone call and after my appointments they have been so caring and compassionate and made sure my husband and I were comfortable. They were not dismissive and answered any and all questions we had. I will forever be a patient of Desert West OBGYN!
Oct 16, 2019
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I love Dr Dowland, she always takes time and listens to me! I never feel like she is in a rush to get to the next patient!!
Oct 15, 2019
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Dr Dowland was amazing. This was my first time seeing her, and having just started menopause and having so many questions, i was hopeful i would have a doctor that understood, and she exceeded my expectations. She sat down and let me go over all of the things I was experiencing and was so patient and set my mind ar ease. Feeling so many emotions, I walked in with so much anxiety about how I was feeling and walked out with a sense of relief feeling like I have options and someone i can trust to help me through this time. Thank you so much!!!
Oct 15, 2019
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I had a great experience with the doctor, very nice and professional, but the wait was a little bit longer than I anticipated!
Oct 13, 2019
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We waited 20 minutes past our appt time to be called back and 40 mins past our appt time to be seen by our provider. My time is valuable too and I was annoyed by this
Oct 13, 2019
It is too early in the evaluation survey to ask this question. I just now for the first time went online to log my thoughts. So I won't be able to evaluate the online presence without experiencing it!
Oct 13, 2019
I found the staff was friendly and professional.F
Oct 13, 2019
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Everyone was very friendly
Oct 13, 2019
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Dr. Oehler has been my OB/Gyn for over 16 years. She is thorough, attentive, and kind. I appreciate her always taking time to really take care of me, not just put bandaids on problems.
Oct 13, 2019
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Dr. Oehler is amazing! So kind and comforting, my daughter sees Dr. Goad and she’s equally as wonderful.
Oct 13, 2019
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I very much enjoyed the new location at Sonoran. Very clean nice office with a great staff. Dr Jaax is amazing and very personable.
Oct 12, 2019
I would like the ability to change my medication information on my patient portal.
Oct 11, 2019
Dr. Koon is amazing. He changed my life!
Oct 11, 2019
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This was my first time at this facility. Very efficient set-up. Kind, helpful, knowledgeable. Glad I was recommended here and very happy with the physician I chose. The thoroughness of physician bios on the website was very helpful.
Oct 11, 2019
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My doctor was wonderful, she was super friendly. The helper, carmela was cold and unprofessional. She called my name out like I was a prisoner and then after taking my weight, just walked to the room with no further instruction. Me and my fiance were confused but eventually realized where to go.
Oct 11, 2019
My Dr. is the best, always up get and kind, pleasant, informational, caring physician.
Oct 11, 2019
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I had a bill of total of $126 and some change and I asked if I could pay $120 the front sent massage to someone they said no either pay hole thing or you cannot be seen today !
Oct 10, 2019
The front office was quick at checking me in. I got called back before I could finish the paperwork. I wasn’t in the room very long before the doctor came in. He asked me questions and then did an exam and explained my options. He was very friendly and got me out of there in no time.
Oct 10, 2019
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Dr Wilkey is a very knowledgeable, empathetic Dr.
Oct 10, 2019
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All personal at the office was very friendly and helpful excellent service Dr was very nice
Oct 10, 2019
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Dr. Tom is always simply wonderful!!! Thank you so much.
Oct 9, 2019
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Large facility, easy to find, not long wait time and very friendly staff/providers. I had a very positive visit.
Oct 9, 2019
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The office is Soo very accommodating and friend. Beyond that professional. Dr Zhang makes the visit personable and if one may say--- enjoyable. Visit is over and done before you realize it. Amazing office staff as well.
Oct 9, 2019
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Front office staff was not welcoming, and were more interested in chatting about their personal stories than helping patients as they come in the door. Med Assistant seemed irritated to even be at work. She asked personal questions walking through the hallway (with her back to me) in a hurry to get her tasks marked off before we even entered the exam room.
Oct 7, 2019
Desert West is always friendly, helpful and efficient. Three things that are very important in our busy lives.
Oct 7, 2019
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Love Dr. Wilkey!! She is thorough and caring.
Oct 6, 2019
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The office staff is very nice.I was in to see the Doctor within 10 minutes of arrival. And completed my exam in all of 30 minutes. Cant beat that!
Oct 6, 2019
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All was great. I liked the Doctor very much, I was satisfied with the service. Thanks.
Oct 6, 2019
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I have been going to Cindy Holson for several years and really appreciate her. She has a great bedside manner and always time to listen to you. Also her MA Yuri is so special. They are a great team and I always look forward to seeing them.
Oct 5, 2019
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Love Dr. Wilkey! I've been going to her for about 13 years (she delivered my baby) and she is Wonderful- I won't go to anyone else!
Oct 5, 2019
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I have been seeing Andrea for many years for my well women visits. She is always pleasant and caring. I go out of my way even after moving to continue my appointments with Andrea
Oct 5, 2019
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I was greeted by Tina who was professional and friendly. This was my first visit to Dr Wilkey who was thorough and professional and addressed my health concerns. I feel confident with my decision with Dr Wilkey as my gynecologist.
Oct 5, 2019
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Compassionate and honest. This was the first time I saw Dr Oehler. I had no idea what to expect. I’ve seen other doctors at this practice and they have all been very compassionate and completely honest with me. Dr Oehler was as well. Even though there was a scheduling mixup, she was able to fit me in quickly, and was very very professional and nice. I would recommend this practice to anyone.
Oct 5, 2019
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Dr. Phillips was very patient and made sure all my questions were answered. I felt very comfortable with him.
Oct 5, 2019
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Dr. Oehler is the best. She’s kind and very knowledgeable.
Oct 4, 2019
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Unbelievable fast exam and very nice doctor
Oct 2, 2019
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Dr. Jaacks is so kind, gentle and thorough she never makes you feel rushed.
Oct 2, 2019
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Have been going to Dr phillips for years and I like how I have been treated.
Sep 30, 2019
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Despite this annual appt not being very pleasant to do- Dr Oehler was so warm and kind she made it more than bearable. She explained everything and it was quick and painless. The office seems efficient and the lady at the front desk was very nice.
Sep 29, 2019
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Love, love, love Dr. Wilkey!
Sep 28, 2019
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Dr. Phillips is the best!!
Sep 27, 2019
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I've been using Dr. Boot for 4 years, and I'm very happy with her. I came to her because both of my other Doctor retired. She never rushes through my female exam. She answers all of my question. I would gladly refer her to anyone of my family or friends.
Sep 27, 2019
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Dr. Nina Wilkey is amazing.
Sep 27, 2019
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The staff is always professional and do a great job making the sign in and information updates run without any hiccups. Dr TOM is a phenomenal care giver. Takes a personal approach and makes her patients feel very comfortable...while we are in such a vulnerable position...literally!!! Well done, Desert West!
Sep 26, 2019
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Love Desert West OB/GYN. Ande Corrick is the best GYN around. Such a kind soul who will answer all of your questions.
Sep 26, 2019
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Didn’t do unnecessary testing, which so many do. Friendly staff. First visit with very little wait time.
Sep 26, 2019
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You get the patient in and out in a timely manner. You don’t make them wait too long for their appointment.
Sep 26, 2019
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Dr Phillip's is amazing! I love him!
Sep 26, 2019
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Dr. Wilkey is an excellent doctor and caring! She answered all my questions.
Sep 25, 2019
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Courteous, short wait time, and thorough.
Sep 25, 2019
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I dearly love Dr. Wilky!!She always makes me feel comfortable and is never in a rush! The front desk is very friendly also!
Sep 25, 2019
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Very professional, friendly and knowledgeable staff
Sep 24, 2019
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I have been going to Dr. DeSalvo for almost 25 years and he is the most caring and informed doctor I have ever encountered. His medical knowledge is always current and he helps me to make decisions based on this knowledge and good common sense. I have great respect for him and I appreciate the way patients are treated at this office.
Sep 22, 2019
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service fast don't care for open calling check in
Sep 22, 2019
The staff and doctors are very friendly and helpful. I have been going to this office for over 30 years and never had a bad experience.
Sep 22, 2019
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First visit, was so pleased! Dr Jaacks and all the nurses were wonderful!! Thank you so much can’t wait to continue through this pregnancy!!!
Sep 21, 2019
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Dr. Moyer was amazing she explained to me everything in a manner I could understand. They were respectful with time and I plan on establishing my care with this team!
Sep 20, 2019
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The ladies are very friendly and I love Dr. Wilkey.
Sep 20, 2019
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I had the BEST well women check up I had ever had in my life! The PA Susan took time to actually ask me questions and listen to my answers. I felt so comfortable with her and relaxed!
Sep 20, 2019
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I got to the office a bit earlier than I was suppose to, but did not have to wait but a minute or two before I was called up and given paperwork to fill out. Women at the counter were very nice and helpful. I was called back quickly, taken to a room and vitals were taken. Young girl was very nice. Dr. Phillips came in soon, and we discussed why I can in, and went through the pros and cons. He told me I was an adult, I'm 72, so it was my decision, and I left. I was very happy and surprised how quickly it all went!
Sep 20, 2019
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I love dr Amy Boots. She was so thorough. The staff was so friendly and fast!
Sep 20, 2019
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I have conceived after Tom for several years. Her compassion and knowledge are beyond reproach. She always makes me feel very relaxed and like a friend.
Sep 20, 2019
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I’ve been seeing Dr. Goad for years. I appreciate that she always takes the time to answer all of my questions.
Sep 19, 2019
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As it is very hard to choose a doctor who you can trust, I did a little research and found Dr. Mahour-Moyer at Desert West. If you are researching, rest assured that she is a good doctor to see. I found Dr. Mahour-Moyer to be professional, friendly, and thorough during the exam. The staff at the Peoria location is awesome! They were friendly, efficient, and helpful. I certainly would recommend anyone looking for a new ob/gyn to check this place out!
Sep 19, 2019
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Dr. Goad is wonderful! She is very caring and compassionate. She takes her time to explain things and I never feel rushed. I love her and have been seeing her since she joined DW OBGYN. The best doctor I have ever had. Her nurse and office staff are great.
Sep 19, 2019
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Desert West OB/GYN is by far the best office I've been to that takes such great care of their patients! I didn't have to wait and the doctor and her assistant were extremely knowledgeable, helpful, and friendly! Provided excellent follow-up and recommendations for other services. Highly recommend Desert West to anyone!!
Sep 18, 2019
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I love it here. Dr. Z is so chill and fast without rushing me or my questions.
Sep 18, 2019
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NP Andria is the best. Very detailed and thorough.
Sep 16, 2019
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Very professional personnel; on time appointment
Sep 15, 2019
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I would recommend the practice to others but not the Nurse Practitioner that I saw because Dr. Wilkey was not available.
Sep 15, 2019
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I was impressed with how quickly I was seen, no long wait. Professional and organized. The doctor listened and spent quality time at my visit.
Sep 15, 2019
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Dr. Goad is genuinely amazing. She takes a real interest in how you are as a person and wants to help you. I don’t feel like just another “patient” she has to see. She is truly a rare gem.
Sep 15, 2019
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I’ve been seeing Dr. Goad for a while. She’s knowledgeable, friendly and easy to talk to.
Sep 14, 2019
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Dr. N.Wilkey always provide excellent quality care. Easy to speak to and addresses any of your concerns. Always look forward to my yearly visits. Have been a patient for over 25 years.
Sep 14, 2019
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I felt that my provider understood my concerns. I feel that for once I may have found someone who will help me. The medical assistant was fantastic.
Sep 14, 2019
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It's always difficult to schedule an appointment for an annual exam. The office does not schedule more than three months out. I've never received the"promised" reminder. But I really like my provider, so I put up with the inconvenience.
Sep 13, 2019
Dr. Boots is amazing, and her MA Tiffany deserves immense praise. She is awesome.
Sep 13, 2019
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It was a great experience, I was even taken back to the room the time of my appointment. Staff was pleasant also.
Sep 13, 2019
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Dr. Goad is great! I would not see anyone other then her. I trust her and her recommendations.
Sep 13, 2019
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Love Dr. Zhang! She is so personable and takes the time to answer all of my questions.
Sep 13, 2019
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This is an office where you feel like the staff truly cares. You are not just a number when you come here. They take the time to listen to and understand your concerns.
Sep 12, 2019
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Corrick is amazing. Best Dr ever!
Sep 12, 2019
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When I contacted Desert West office for first time I was given an appointment right away, the staff was friendly and professional. The nurse follow up with me in a timely manner, I felt good knowing the team is there to follow up when needed.
Sep 12, 2019
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Everytime I go the staff is friendly and so welcoming
Sep 12, 2019
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Andrea Corrick is amazing. She made me feel at ease on my first visit to your office. She listened with care, offered hugs and walked with me to schedule the next appointments. I am grateful.
Sep 12, 2019
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I'm very happy that Dr. Elizabeth Mahour-Moyer is at that location!
Sep 9, 2019
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First, at the office the front people don't have any idea about my appoiment. I had to wait so they check way was wrong. Second when I passed to have my ultrasound the technician says they will call me in 2 days that was last Monday today is Friday and nobody call me yet.
Sep 6, 2019
I have been Dr. Koon's patient since 2004. Through the years I have referred several people to Desert West OBGYN.One never knows if they make an appointment. I have always been treated well by all the staff.
Sep 6, 2019
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I absolutely trust Dr Oehler! She is friendly, intelligent, and very knowledgeable. I love Dr Oehler, she is the BEST!!!
Sep 6, 2019
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Pleasant waiting room, friendly & efficient front office staff, Dr. Koon was personable and thorough.
Sep 6, 2019
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Friendly and professional staff. Clean office with convenient locations.
Sep 6, 2019
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The staff were very friendly. Im not a big fan of needles but they comforted me while taking blood
Sep 5, 2019
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Dr. Judy Tom and her staff are very professional. I’ve been seeing Dr Tom for years she’s very personable which is the reason I drive 200 miles one way for my appt.
Sep 1, 2019
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Dr boots is so kind!! She cares about her patience!
Sep 1, 2019
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I was very pleased with my first time visit at Desert West. The entire staff was so friendly and warm. Dr. Phillips has such a calm demeanor to him and I felt very comfortable with him from the get go. Thank you all for a great first impression.
Sep 1, 2019
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The staff here is very professional and Dr. Jaacks is excellent
Sep 1, 2019
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So happy I found this office. From check-in to weigh-in (groan) and throughout the appointment, the office team and health professionals were helpful, happy, and efficient.
Aug 31, 2019
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Friendly staff and good doctors
Aug 30, 2019
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Got in an out quickly, which I like.
Aug 30, 2019
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An all-around awesome experience. It was clean. I was seen on time. Dr. Phillips was kind and knowledgeable and everyone else on the staff was courteous and professional. No complaints.
Aug 30, 2019
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Check-in was easy and staff friendly. Dr. Zhang was compassionate, knowledgeable and thorough.
Aug 30, 2019
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Everyone was very nice and informative!!
Aug 30, 2019
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I was a few minutes late. Felt a little rushed doing paper work. But, I appreciate them getting me so soon. And I know it was m fault coming late. And they're trying not run behind. All in all great experience. Great staff!
Aug 30, 2019
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Felt the physician was patronizing and the correct Rx was not given. Basing decisions on old information instead of listening to the most recent test results. Continually mentioned cancer and tumors as though they were already in existence. I don't fully trust the advice or recommendations.
Aug 30, 2019
Dr. Findlay was very kind and awesome. She took all my concerns seriously, was very honest and respected my opinions
Aug 29, 2019
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I love the quick and friendly service :) Dr Zhang is just great ! And love that the office is so nice and clean and doesn't smell like a medical office !! Thank you !!!! :)
Aug 29, 2019
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Love my doctor and her staff
Aug 29, 2019
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Everybody is very professional and punctual. Dr. Zhang really knows me and gives great advice
Aug 28, 2019
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I love this practice. Phillips delivered my 2nd baby, I’m sad he won’t be able to deliver my 3rd but i have a great feeling being able to move forward with Dr Desalvo. Bed side manned is amazing and he made me feel comfortable.
Aug 28, 2019
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Everyone talks about the dreaded yearly women's visit, but my visit with Andrea Corrick always leaves me happy. She is a wonderful care provider, she takes the time to see how you're doing physically and emotionally. She listens, encourages, and is just so pleasant. THANK YOU Andrea❤, I brag on you to my friends every year I see you.
Aug 28, 2019
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I would definitely recommend this place to anyone. It was very clean on the inside and the wait didn't take long at all.
Aug 28, 2019
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The office visit went well, but I am disappointed in the follow up. I was a new patient facing a personal crisis. The NP Susan assured me she would call me with my stat blood test results on Friday and Sunday. I didn't hear from her but was able to touch base with the MA Maria Friday evening after leaving a voicemail (she was great). Nervously awaiting our blood test results Sunday, I didn't hear from the NP Sunday or Monday. I created an account with the lab so I could see my results, but I didn't know how to interpret them. MA Maria called me Monday evening after I left two voice messages. Communication is important to me, and I feel it was inconsiderate of the NP to promise prompt follow up then leave me sitting and worrying. I will not be back.
Aug 27, 2019
Been seeing Desert West for years, i wouldn't go anywhere else
Aug 26, 2019
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I have my yearly check ups w/Dr. Zhang, who diagnosed me with ovarian cancer. Always a great visit. The only down side is that I have a difficult time getting an appointment. Although I had an early morning appointment and was in front of my first class with no sub needed!
Aug 25, 2019
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Very good, professional medical services...in and out in 30 minutes!!
Aug 24, 2019
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All the staff here are very nice and take time to explain things to you.
Aug 24, 2019
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I was very impressed with the service and friendliness of this office. I am glad I found Desert West OB/GYN.
Aug 24, 2019
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Great office! Very friendly and helpful!
Aug 23, 2019
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First time patient. Very comfortable and welcoming atmosphere.
Aug 22, 2019
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Andrea Corrick is just outstanding. She makes me look forward to my yearly check up.
Aug 22, 2019
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Absolutely love Dr. Wilkey, I have been seeing her for years, my daughter also see's her. She is always very caring and explains everything.
Aug 22, 2019
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Dr Goad is the best! She spends time with you and really listens to your concerns and questions.
Aug 22, 2019
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I paid $300 for a 5 minute appointment with a lady who could care less what was going on with me. Absolutely terrible place.
Aug 22, 2019
Dr Phillips and his office staff were fantastic! They were very professional. Once checked in I only waited a minute or 2 before I was seen. Dr Phillips listened to my concerns and diagnosed my ailment. I would highly recommend Dr Phillips and this office.
Aug 22, 2019
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I have never looked forward to visiting my doctor before finding Dr. Dowland at Desert West OB/GYN. Throughout my pregnancy she was nothing but helpful and responsive to my silly questions. She was with me to deliver my beautiful baby girl; and that whole experience was nothing short of memorable, and dare I say, fun and pleasurable! Haha It really was all smiles and laughs the whole time. I felt confident and comfortable throughout labor because of Dr. Dowland. I now look forward to my visits and showing her pictures of my not-so-baby-anymore girl and just getting to thank her for everything.
Aug 22, 2019
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I love Andi Corrick, especially the way she listens to my concerns and the professionalism that she shows in her work. I've been going here for years and would recommend this practice to anyone.
Aug 21, 2019
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I have been seeing my Dr for over ten overs. She takes the time to inquire about my family my life and remembers details. She has taken the time to build a relationship with me and is genuinely interested in my well-being. I cannot imagine going any where else.
Aug 21, 2019
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They were very friendly, listened to all my concerns
Aug 19, 2019
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Absolutely love Dr Winters. Throughly went through history, took her time to explain. Not rushed when she was in the room and felt she made sure all my concerns were met with answers and care. Absolutely recommend her to my friends and family Only thing that wasn’t rated a 10 was my wait time
Aug 19, 2019
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Dr Dowland is knowledgeable, answered all my questions and made me feel very comfortable.
Aug 18, 2019
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I’ve been a patient at Desert West for over 20 years. The service they provide has always been stellar. From the time I call to make an appointment to visiting with a Practitioner, I feel cared about and a priority. I highly recommend Desert West OB/GYN!
Aug 18, 2019
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Pro and Cons. Ease of making appointments was good. Insurance info was done well. Phone support staff was good. office staff is not friendly and could use some better training in building patient report. Many people when entering a doctors office are nervous, they don't help. They don't smile and do not greet people. I watched and listened. The way the desk is run is almost like doing into motor vehicle office. I did like my doctor, he was polite and well-mannered. The nurse on the other hand, needs some patient training. It appears she may not like what she does. She walked out with the doctor and didn't tell me that the office visit was complete. So, I came to the conclusion it was.
Aug 18, 2019
Very friendly and knowledgeable staff. Short wait time. Very convenient.
Aug 17, 2019
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Absolutely wonderful experience! Nurse Dowland is very friendly, cheerful, and very educated. She treated me as though I was the only patient in the building, not rushed, answered my questions, made me feel completely at ease. This post menopausal woman truly appreciated her sympathy for what I was experiencing and she said she could help me feel a great deal better.
Aug 17, 2019
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Everyone at this office is amazing. Very efficient and fast service. I love all the doctor's and they make things easier for you. Definitely recommend.
Aug 17, 2019
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My doctor John DeSalvo is an amazing OB/GYN! He is understanding and excellent when explaining things to me. I wouldn’t want any other doctor!
Aug 16, 2019
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My experience at Desert West was good as after my check in with Marisa, she was VERY rude to me. I think the front desk staff can use some training on people skills. Other than that everything was good.
Aug 16, 2019
Andrea Corrick is the best!
Aug 16, 2019
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This was my first time to the Eugie office and the front line staff, Judy, was professional, courteous and personable. Dr. Koon explained everything in a way that I understood what my options were with my situation. I definitely recommend Desert West to my gals!
Aug 16, 2019
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I had to make an appointment to get an order for a mammogram. And while in the office I asked if I could have a pelvic exam which was due and the Dr. said no that i'd have to come back for that! I was already there!!!
Aug 16, 2019
This was my first visit to this facility and with Dr. Goad. I was very impressed with the comforting environment and the excellent friendly and professional care that I received.
Aug 16, 2019
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Andrea is wonderful! Would highly recommend Desert West.
Aug 15, 2019
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The office is great but when it was time for calling and scheduling the ladies I spoke to were very difficult saying my insurance needs the referral to say something specific or the right code but they never told me the code so I could then go back to my primary care and have them change it. I had an appointment schedule two days in a row and each day something was “wrong” with my referral. It was definitely very irritating. Also, I think there needs to be more spots available for when emergencies come up. It took them days to schedule me for what I seemed to have an emergency situation. Very impersonal call staff.
Aug 15, 2019
I have been going to Desert West for many years. This is the first time that I was disappointed in my appointment. The trash can in the examination room was overflowing with trash (I took a picture on my phone). After my exam, there was no instruction on what to do with my gown and paper "blanket." Normally, a sealed wipe is also left for patients after the exam. The assistant who came in the room while I was being examined literally turned her head in the opposite direction. Not sure her purpose.
Aug 15, 2019
So happy to have Dr. Oehler back as my doctor! She, as usual, was wonderful and the office staff was very friendly as well.
Aug 15, 2019
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Dr Boots was very friendly and thorough and knowledgeable.
Aug 15, 2019
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Very pleased with check in process, staff & doctor
Aug 14, 2019
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Very impressed with Dr. Winter Dowland. She was super knowledgeable and made me feel very comfortable!
Aug 14, 2019
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Susan the PA is fabulous...very informative and patient and thorough when explaining things.
Aug 14, 2019
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I had no problem scheduling an appointment. check in and office staff was friendly and efficient. Dr. Fraanks was very nice and personable, spent time listening and explaining treatment options.
Aug 12, 2019
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I was seen promptly at the time of my appointment. All the staff is very courteous, friendly and professional.
Aug 12, 2019
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I am very please with my ob she is very thorough and explains everything so I can understand what's gonna happen. Thank You
Aug 11, 2019
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Dr. Philips and his assistant are AMAZING. Very kind and genuinely care
Aug 11, 2019
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Very friendly staff! Very professional!
Aug 11, 2019
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Desert West takes excellent care of their patients, I recommend them to everyone I know!
Aug 11, 2019
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I felt completely comfortable with my Dr. and was happy after meeting her. My only suggestion would be if a provider is running behind to let your client know. I understand providers can fall behind and respect that which is why I wasn't upset with being taken back 45 minutes after my appointment, but I would of preferred if after 30 minutes someone would of just let me know!
Aug 11, 2019
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had a good appt. doctor was Very informative i’ve been not feeling so good for quite some time now and have been to multiple doctors which all say the same result and here i felt like i got some answers. thank you for that also recommended primary doctors for me to visit. overall great experience.
Aug 11, 2019
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Excellent service! Everyone was nice and professional. My appointment was on time and quick. I was given results very quickly and I recommended this facility to other people!
Aug 10, 2019
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I have been going to the Eugie office since 2005. The entire staff is amazing I had Dr Phillips for my first two kids and Dr. Jaaks for our little bundle when I decided to want to get pregnant at 39. She walked me through my pregnancy all over again except this one was harder I was older. She is amazing, highly recommend her for your OB needs and I still see Dr. Philips for my yearly exams and any other services I need. He is truly a gem with a heart of gold. You can’t go wrong with these two Doctors.
Aug 10, 2019
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I have been going to Desert West OB/GYN many years. The staff is very friendly and I never have to wait long to get in.
Aug 9, 2019
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The NP, Andrea is so caring and personal. She recommended a primary care physician for me because I voiced concerns. She also gave me a big hug... she’s the best
Aug 9, 2019
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i waited 1/2 hour after being taken into the examining room.
Aug 9, 2019
I love this doctors office! Great curiosity and low wait times
Aug 9, 2019
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Great doctors and staff.
Aug 9, 2019
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Love NP Cindy Holden. She always makes me feel so comfortable and listened to.
Aug 9, 2019
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Andy is a great doctor. Been going to her for 20 plus years.
Aug 8, 2019
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I think this office in general is just amazing. The customer service and the patient care is outstanding. Iam very impressed becky NP is very thorough her staff is extremely nice and tina has always returned my phone calls. Thank you for caring about your patients.
Aug 8, 2019
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Dr. Jaacks is wonderful; compassionate, and made a diagnosis in a very timely manner.
Aug 8, 2019
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Everyone was so helpful and nice. My doctor really cared about my issues and really cared about making me better.
Aug 8, 2019
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DR. D is very sweet and explained everything and answered all my questions. I felt very relaxed in the office.
Aug 7, 2019
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The staff is truly awesome. Andrea Corrick listens and answers all my questions. She spends time with her patients.
Aug 7, 2019
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This was my first appointment but I have to say that I had a very good experience here. Dr. Zhang is very pleasant and helps you feel comfortable and answers any questions you may have.
Aug 7, 2019
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Dr. Is too fast with exam; didn’t give complete exam. Have to wait to long for test results and the results were sent over Friday afternoon, and today is Wednesday.
Aug 7, 2019
I luv dr goad and her team! I’ve been with her for 6 years now and I won’t go to anyone else!!!
Aug 5, 2019
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excellent doctor! He is easy to understand. Allows me to ask questions and he explain in the way I understand better.
Aug 5, 2019
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Love love love Andrea Corrick. Seen her on and off fir years now and find her to be the best in your office. Shes super easy to talk yo and just a marvelous np. She deserves a raise.
Aug 5, 2019
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Dr Oehler was professional and thorough. She carefully explained fibroids. The office at Deer Valley Road was full of noisy kids but she was not irritated or worn out.
Aug 4, 2019
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Great service! All staff were absolutely amazing and efficient!!
Aug 4, 2019
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Dr. Goad is very kind and thorough. I trust her completely.
Aug 4, 2019
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I feel so lucky to have found Dr. Boots when I moved to the valley 2 years ago. She always makes me feel comfortable asking questions, she listens and understands, and provides options. The Desert West nurses and staff are very friendly and helpful. I feel confident after each appointment that I was given the best treatment!
Aug 4, 2019
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A pleasant visit start to finish...
Aug 3, 2019
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Dr Philips! I’ve been seeing Dr Philips for 21 years and he and his staff have always been great! No better testimonial than consistency in care.
Aug 2, 2019
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I just love my Dr Wilkie. She spends time asking questions and seems to actually enjoy her job. I’m so glad I found her
Aug 2, 2019
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I love. Dr Dowland. She is professional, and thorough. Has great bedside manner, listens to concerns and explains clearly.
Aug 2, 2019
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Quick service. Onsite labs. And the doctor was funny and informative.
Aug 2, 2019
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Very considerate, friendly and professional yet personal.
Aug 2, 2019
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Dr Nina Wilkey is the best! Takes time, conversive and professional.
Aug 2, 2019
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Dr. Boots and NP Andrea Corrick are the best. They listen to your concerns and make you feel comfortable in the environment.
Aug 1, 2019
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The staff is friendly, the office is clean, Dr Wilkey is terrific. No matter what kind of day she is having she always takes the time to explain what treatment and why she suggests for you.
Aug 1, 2019
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Dr. Oehler is fantastic and the staff is wonderful.
Jul 31, 2019
Dr. Zhang is incredible! Kind, patient and informative
Jul 31, 2019
I'm from Denver, and my issues were meet immediately, the Doctor and Nurses were very professional and had a great bedside manner.
Jul 30, 2019
I have been coming here for years. They are always courteous and friendly. I give them 5 stars.
Jul 30, 2019
The front office staff was efficient and courteous. And of course, Dr. Goad is an awesome doctor. She is very personable and always takes her time to address my questions/concerns.
Jul 29, 2019
Great office staff. Great Dr.'s
Jul 28, 2019
The lady who called and gave me my results was not prepared and caused more stress to the situation because she had no idea what she was talking about. I felt rushed through my women's wellness check and uncomfortable during the intake. This by far has been the worst experience I have ever had at a doctors. The amount of fear and anxiety that I had after caused me to have a panic attack. The level of sensitivity that the woman had when calling me was at a zero. I am deeply upset and frustrated that this women is going to continue to talk to patients this way. 0/10 for professionalism and sensitivity.
Jul 28, 2019
they had me set up portal, but visit records is not showing
Jul 27, 2019
This office staff was great from receptionist to the NP. I was so comfortable, what a great expierance.
Jul 27, 2019
Everyone is so friendly and very knowledgeable. I moved to Anthrm recently and had to find an obgyn. I felt important and well taken care of. Thank you!
Jul 27, 2019
Very thorough Doctor Very Happy with my appointments!
Jul 27, 2019
Pleasant office staff. Dr Tom great.
Jul 27, 2019
Friendly doctors & great service! Convenient locations & usually very short wait times. I switched from another practice and will never go back... this is what doctors should be!! (Dr. Phillips)
Jul 26, 2019
I am not sure how long, but I have been with Desert West for at least 10yrs. I love my NP Holsen and assistant Uri. Uri is very easy to talk to and always has the information I need when I have a question. This is one of the only places that I have been able to keep over the years of insurance changes, which would indicate you take a wide variety of insurance companies which is great in our ever changing insurance world. The staff is always very helpful and more than once I have created a small window for appointment by forgetting a shot I get there and Uri has always managed to fit me in, which saves me from myself, when I forget and need it in like 2 days!! I actually look forward to my visits which is more than I can say about my doctors office. LOL
Jul 26, 2019
Very friendly staff, and the provider was very detailed. He was very patient and listened to my concerns. The facilities itself was very clean and organized. I was recommended by 3 other close co-workers and I am extremely satisfied that I call here and was seen.
Jul 26, 2019
Everything was great AS USUAL!! Updates were made sure to happen......Early appointments should come with a coupon for a free cup of coffee !! haha!! (seriously)
Jul 26, 2019
This office is always clean, everyone is alway polite.
Jul 26, 2019
Love love love Dr. Tom and her crew! Always leave Desert West with a smile on my face!
Jul 26, 2019
My visit was very good. It was a quick process in getting me to my room and the dr was patient and helpful! She didn’t push her briefs on me or make me feel uncomfortable during the whole visit.
Jul 25, 2019
Everyone was very nice & so professional
Jul 25, 2019
Dr Desalvo is always so attentive and answers all if my questions and concerns! The staff is also very helpful and friendly
Jul 25, 2019
I've been going to Desert West for about 30 years. I think I was one of Dr. Phillips' first patients!
Jul 24, 2019
The Doctor was very on top of things to make sure problems won't happen in the future
Jul 24, 2019
As a retired RN, I am very selective in regards to HCP for my own healthcare. My daughter-in-law recommended Dr. Zhang and I'm so pleased that she did. This is a physician who does a great job of listening to her patients, making them feel comfortable, and doing a great job.
Jul 23, 2019
Informative and polite staff. Very helpful.
Jul 20, 2019
Cindy Holson is AMAZING. It can be hard to develop a relationship when I only come in once a year but she is so friendly and really listens. She has helped me to navigate through some tough issues like early menopause and all that goes along with that.
Jul 20, 2019
a suggestion would be to properly enclose the items used during the visit. In the patient's exam room the swabs are in open containers, next to the flowered pens from the paperwork. Does not seem sanitary.
Jul 20, 2019
Very accommodating at my appointment
Jul 20, 2019
Great doctor and 1st visit! Doctor Desalvo was very thorough in his work.
Jul 19, 2019
Andrea is amazing and made me feel very secure and was so kind.
Jul 19, 2019
This place is awesome! Very friendly welcoming staff! I will definitely recommend to others and keep spreading a good review! Thank you to everyone that works there!
Jul 19, 2019
Dr. Jaacks is a wonderful Dr. she is extremely knowledgeable and caring. I highly recommend her to everyone.
Jul 18, 2019
Everyone was great, friendly and on time.
Jul 17, 2019
Everyone was very pleasant, and helpful, Thank You
Jul 15, 2019
Amy Boots made me feel welcomed when i switch providers during my last trimester.
Jul 13, 2019
I have been going to Desert West for almost 20 years. I have always been happy with anyone I see. It is a wonderful place! I will never leave!
Jul 13, 2019
Great staff and care provided
Jul 11, 2019
The facility was clean the staff were great And i really like the Dr Qi Zhang very helpful and caring.
Jul 11, 2019
Great service!! Doctor took the time to explain everything
Jul 11, 2019
Friendly staff I've been going to doctor Phillips for many years no complains
Jul 11, 2019
The receptionist was very friendly and helpful as I signed up as a new patient.
Jul 10, 2019
High level of caring and expertise. They stay current with medical advances. Andrea Corrick is wonderful kind and really cares.
Jul 10, 2019
Only issue I had was the long wait to see the Dr. Overall service was good.
Jul 10, 2019
Very good attention tanks
Jul 10, 2019
I cannot say enough great things about Dr Oehler. I really love her patience, her understanding, and the fact that she really seems to CARE about her patients.
Jul 9, 2019
Dr. Wilkey is professional and shows her concern for me as her patient by listening and asking questions. She is proactive and responsive to every concern I have.
Jul 8, 2019
I recently moved to AZ from Chicago and found myself in need of a gynecologist on short notice. I called Desert West Ob-Gyne and they were so nice over the phone I felt immediately relieved. They set me up with an appointment to see Dr Swenson and I am so pleased to now be her patient.
Jul 7, 2019
Staff is very friendly, skilled and task oriented. I felt a little bit rushed through by everyone. It was the beginning of the day and I was early. I love coming here, though. I love Dr Tom. She is an excellent physician and has a great sense of humor :-)
Jul 7, 2019
I have been seeing Dr. Oehler for several years now Dash from check in at the front desk all the way through my appointments I feel very well taken care of, wait time is limited, and Dr. Oehler has my best interest in mind. Definitely feel like I have collaborative healthcare here!
Jul 7, 2019
I had a very comfortable experience with your staff. And was well informed of my options , treatment etc. office was really clean and professional.
Jul 5, 2019
Very pleased with my first visit to this office. Dr. Tom was friendly, kind and informative.
Jul 5, 2019
Everyone if friendly and genuine. The Doctors/Nurses listen and explain thing effectively.
Jul 5, 2019
Everyone in the office is super friendly and sweet.
Jul 5, 2019
They really take care of you here
Jul 4, 2019
Dr. Dowland is a very compassionate doctor. She listens and is concerned about my needs.
Jul 4, 2019
Andrea Cork is fantastic!!!!
Jul 4, 2019
i love that the office is so well run
Jul 3, 2019
The ladies upfront were amazing!!! My experience was awesome!! I feel much more at ease with this major procedure that I have to have done now. Thank you Dr. DeSalvo and Amber. You both were great.
Jul 3, 2019
Love Dr. Tom and this office. Always get great care. Dr. Tom is very caring and takes the time to answer all my questions.
Jul 3, 2019
Dr. Judy Tom is so very nice, easy to talk to and explained everything to me! Going to a doctor appointment is not my favorite thing to do, but she made it a very pleasant appointment! Thank you!🙂
Jul 3, 2019
The doctor was very friendly.
Jul 2, 2019
Best obgyn I've ever been to
Jul 1, 2019
First time meeting Dr Dowland and I absolutely loved her!
Jul 1, 2019
Everyone is courteous, professional, thorough, and kind. Dr. Oehler explains everything in simple layman's terms, which is much appreciated.
Jul 1, 2019
I’ve been a patient if Desert West for 18 years and never had a bad experience. I highly recommend this practice!
Jul 1, 2019
Dr. Phillips is wonderful!!!! He delivered my son 27 years ago and is still as amazing as ever!
Jul 1, 2019
I just had my first appointment at the Deer Valley office and am beyond pleased with everything I experienced. Scheduling was a breeze. Dr. Dowland is extremely knowledgeable, kind, and encouraging. The office staff was great for check in and check out. The office itself was clean, organized, and easy to find. I am so glad I chose Desert West for my first pregnancy and beyond.
Jun 30, 2019
I’m very happy here. Dr Wilkey is thorough and is never in a hurry, answers all my questions and I like that a lot. One con is that my appt was at 10:30 am and I didn’t get called until 11:15 am. I walked in the office at 9:50 because I knew I’d have to update my info so I was there over 1 1/2 hrs. Luckily, I didn’t have anything else going on so it didn’t bother me.
Jun 30, 2019
Everyone is awesome and so friendly. They make you feel so comfortable.
Jun 29, 2019
I really liked my visit, but when it comes to calling the patient back it's a 0. I have called twice. No one has gotten back to me and I even left a message with the assistant to the doc. I'm needing a refill and no one seems to want to let me know whether they received the test results or what is going on. Very disapointed in the follow through.
Jun 28, 2019
This was my first time at this practice. The office was very professional. The staff was very friendly. I felt very comfortable. The Doctor's assistant was very informative and listened to what I had to say. The Doctor came in to meet me and discuss my history with me first, then she came back in the room to do the exam. She was very pleasant and talked me through everything she was doing and why. I really like Dr. Judy Tom and this practice. I will not go anywhere else.
Jun 28, 2019
I called around 4pm and they were able to get me in rhe next day .My first visit was fast friendly and to the point.
Jun 28, 2019
I've been going to Desert West for over 7 years and I love Dr. Goad! I do recommend to my girlfriends & family.
Jun 27, 2019
Professional, personable and on top of their game in this office, from the front desk to the dr.
Jun 26, 2019
I love Desert West. I told my daughter how much I liked it there and now she goes there too. The appts are like 3 months out for a well women's check but I received a reminder from them that it was time to schedule.
Jun 26, 2019
Dr. Tom was absolutely fantastic, she did listen to all I had to say, and provided great feedback. She was very gentle during the check-up and made me feel more comfortable. She is a very good doctor and she shows that she cares about her patients.
Jun 26, 2019
The office staff was friendly. The wait was short, the doctor was great.
Jun 26, 2019
I loved how kind the staff was and I loved Dr.Zhang and how she explained everything to us and answered all our questions with details.
Jun 26, 2019
Dr. Dowland is awesome. The entire office and Staff in Anthem are very professional and courteous.
Jun 26, 2019
I really like the doctor l saw. And will be switching to her as my primary doctor. She was great! She explained everything to me and had a wonderful attitude. I would recommend her to others that's looking for good female doctor
Jun 26, 2019
The staff is very friendly and courteous. Dr. Dowland is the best. Always makes me feel comfortable and she's a great Listener.
Jun 26, 2019
Everyone was exceedingly kind. It was my first time at any OB/GYN, yet the employees and general atmosphere made me feel very at ease.
Jun 25, 2019
I needed in for an embarrassing but urgent matter. I was so grateful to be squeezed in that morning and the provider went above and beyond! Thank you so much.
Jun 25, 2019
Dr. Goad is a phenomenal doctor. She takes the time to ask questions and provides detailed answers to her patients. The office staff is professional and polite.
Jun 24, 2019
From the second I walked in everyone was welcoming and very nice..I was scared thinking what would my doctor be like...and Dr. Jaacks made me so comfortable..I had to go tell my husband about it..thank you all
Jun 23, 2019
This was my initial appointment. The staff was great, the doctor was timely and attentive. I highly recommend this clinic.
Jun 23, 2019
Thank you for great service,staff were very friendly and knologeble,the waiting area clean and not crowded.thanks again.
Jun 23, 2019
Dr Zhang is amazing! Friendly, caring and listens
Jun 23, 2019
Front office staff are always rude and unfriendly. Doctor Dowland is such a beautiful soul, very compassionate, helpful, listens to all my issues and recommends the best treatment. I suffered alot before seeing her and now i feel like a new person. I can not thank her enough.
Jun 23, 2019
Once a year it’s always a great experience with Dr. Cynthia. It was good to be treated with professional. Her assistance also has great bed side manners. Thank you.
Jun 23, 2019
I have recommended both Dr. Tom and Dr. Oehler to my friends because of their professionalism and high quality care.
Jun 23, 2019
Dr. Tom is the best! I’ve been seeing her for almost 20 years. She is caring and professional.
Jun 21, 2019
I've been going here since I was in high school, sadly my body keeps punishing me with creating cysts! But the staff have continued to help and go above and beyond for me. I highly recommend ANY Affiliated Dermatology office.
Jun 21, 2019
Desert West is always so friendly and helpful
Jun 21, 2019
Holly was Amazing. She answered all my questions and concerns. Quickest Pap Smear. It was a great experience.
Jun 20, 2019
Everyone was real helpful
Jun 20, 2019
Very organized and friendly staff. The office and waiting area is clean and up to date. Dr. Goad is friendly, professional, and knowledgeable but also empathetic.
Jun 19, 2019
I have been going to Desert West for 40+ years so I do not plan to change. It isn't as personal as it used to be, but that I suppose that is the nature of the size of the practice.
Jun 19, 2019
I love the staff and how quickly they move. Dr. De Salvia is the best!
Jun 19, 2019
Been going here for over 20 years. Have been to different doctors and been very happy with them all!
Jun 17, 2019
Dr. Phillips is awesome. He listens, asks questions and never makes you feel rushed! I feel like he really cares about me as his patient.
Jun 16, 2019
Excellent Service, minimal wait time, great caring staff
Jun 16, 2019
The personal care is top notch from check-in to check-out. All staff are friendly and professional.
Jun 15, 2019
The front office person was very nice and helpful Dr Dowland listened very well was kind and gentle
Jun 15, 2019
They are efficient courteous and listend to all my concerns..
Jun 15, 2019
Dr. Dowland was amazing! Took the time to talk about my history and all of my options for my pain. I am so thankful that I found her and this office.
Jun 15, 2019
I was so nervous about going in to my first well woman exam, but Dr. Dowland was AMAZING. She made sure i was comfortable during the whole thing. She made sure to explain herself clearly which i really appreciated. She had great bedside manner, and made the whole appointment easy. I will definitely be returning!
Jun 15, 2019
The staff and provider were amazing!
Jun 15, 2019
Staff is great and I love Dr Goad!
Jun 14, 2019
not sure how I feel... it was so fast and I kinda felt hanging when I left not know what was going on...but the surgical nurse Lisa was so wonderful and calming during my scary time. and cleared everything up I didn't get from the doctor.... and I hate being a number...the medical industry is a little scary to me right now...
Jun 14, 2019
I absolutely LOVE Desert West OB/GYN! Dr. Oehler is the BEST! She is courteous, knowledgeable and truly cares about her patients! The staff is also very nice and always makes you feel welcome! Highly recommend to anyone looking for a new OB/GYN!
Jun 14, 2019
I’ve been a patient for many years. No negative experiences
Jun 14, 2019
Fast, efficient service. Knowledgeable staff
Jun 14, 2019
This was my first time at this location and I have never had a quicker well woman's exam. I showed up at 10am and was out of there by 10:20. Although it was quick, it was definitely not rushed and was very thorough with making sure I had no questions. Definitely sticking with this location!
Jun 14, 2019
Dr. Wilkey is compassionate, listens and treats one on every level needed. She cares about her patients.
Jun 14, 2019
I’ve been seeing Dr. Wilkey for 15 years and don’t plan to change that. She’s not only extraordinary in her field, but she has the best bedside manners that I have ever experienced in healthcare, she makes you feel like part of her family as if you’re sitting down for a cup of coffee as she provides her services, and without leaving out a detail and giving you opportunity to ask questions.
Jun 14, 2019
Most of the girls at the front office are rude. I work in the building so I came in earlier in the day to let them know that if my doctor had a cancelation or no show that they could call me and I would come in. So I asked one of the ladies at the front if the scheduler was available to speak to. With an attitude and zero smile, she responds to me with "Sheduler for what??!" Ummmm an appointment. What else would I be ask her to speak to a scheduler about? I also asked a different girl if I could possibly get any paperwork that needs done and fill it out ahead of time. Also with a rude and nasty attitude she responds to me with "Paperwork for what??!" Again, I say Ummmm paperwork that you might have your patients fill out when they come in. She then tells me that there is no paperwork and that it is all on a tablet. I now come in for my scheduled appt and the same girl checked me in that told me there was no paperwork. And of course she hands me a clipboard of paperwork. Never did I even see any tablet she she told me about earlier in the day. The front desk has very poor customer service. Dr Boots is wonderful and if it weren't for her and the convenience of the office, I would NOT come here. And that is based alone on your front desk staff. I've come in here many times and have never had a warm greeting. I have seen a few different doctors over the years here and they have all been great. But a rude front office staff is the first thing that patients deal with.
Jun 14, 2019
This is my third year being a patient at this office. Dr. Tom and her staff are always professional and willing to answer any of my questions. I don't feel rushed at all and that makes me feel at ease. The check-in process is efficient. If I have to make a change to my information, the staff would make the change quickly. Thank you to everyone at Desert West OB/GYN, Ltd.
Jun 14, 2019
Excellent doctor and service! Friendly staff!
Jun 14, 2019
Dr Tom has been my OB for my 2 previous pregnancies, and now for my third. The office staff is always kind and professional, fast to return calls, and answer questions. I always feel confident in Dr Toms care. She takes the time to discuss and concerns, and always reccomend what is best for me, and my children. Recently they have added blood testing in house, so no need to go to a different office for tests, or ultrasounds. Its so convenient having everything in one location.
Jun 13, 2019
Friendly and professional staff. Great customer service and knowledgeable
Jun 13, 2019
All of the staff are very friendly and efficient.
Jun 13, 2019
I've been a patient for years, and am consistently treated with kindness and respect. I am not rushed, my questions are addressed, the office staff is pleasant and efficient.
Jun 13, 2019
WOULD NOT GO ANYWHERE ELSE
Jun 13, 2019
Excellent practice. I highly recommend it! Everyone was very nice and professional. I got the pleasure of having Dr. Dowland taking care of me even before my pregnancy and we liked her so much we decided to go with her for our prenatal care. Everyone really treated us like family and we felt very welcomed.
Jun 13, 2019
I've been seeing providers at Desert West OB/GYN since 2014. The staff is excellent. They are friendly, helpful and always make me feel comfortable to ask questions. They genuinely care about my health and well being. I enjoy seeing the staff when I have appointments. I've seen Dr. Lisa Jaacks who is hands down AMAZING! She is gentle and never makes you feel rushed. I've also seen NP Cynthia Holsen, she is awesome and I always feel comfortable asking her the 'uncomfortable' questions.
Jun 13, 2019
Great visit very acommendating in and out service been with c oehler for years.
Jun 12, 2019
Efficient, professional, friendly
Jun 12, 2019
Very professional. No wait time. Dr. Boots and her nurse were incredible. All my concerns were addressed and I was never uncomfortable. I was able to talk more at this appointment with everyone involved than I have ever done prior. I felt cared for and understood. HIGHLY recommend.
Jun 12, 2019
It was a very positive experience.
Jun 11, 2019
The Dr was Great! However, I have been waiting three weeks to get my surgery scheduled. I have called 3 times and each time was told that I would get a call next week. I left a another message yesterday afternoon. Hopefully, I will get a call today! I can
Jun 11, 2019
Dr Boots was nice and eased a lot my worries.
Jun 9, 2019
Dr. Wilkey and staff are the best, Dr. Wilkey took her time and listened to me that alone was such a great feeling. Now days you go to the Dr. and you wait to be rushed during your visit. Yes you wait a bit but its so worth it after my visit it was clear why you waited a little bit and because Dr. Wilkey is passionate about the care She gives and explains why, what and how and that what a good doctor 👩🏻⚕️ should do! Thank you Dr.Wilkey I been searching for some like you for a long time. I live in Mesa and you best believe I travel to see her!
Jun 9, 2019
I am new to this office and want a few more visits before I give a 9 or 10
Jun 7, 2019
Everybody is friendly, professional, and makes one comfortable.
Jun 7, 2019
Dr. Nina Wilkey and the whole staff are so professional , but still very friendly and accommodating...I can’t say enough good things about my care in this office.. I have been Dr Wilkeys patient for 30 years. . She delivered my daughter 28 years ago and I now see her for gyn issues and paps.. she is the best
Jun 7, 2019
Dr. Boots is really an amazing Doctor with a terrific bedside manner. I will be bringing my daughter here for her first Well Woman visit when it's time.
Jun 7, 2019
I feel like I am listen to and the time is taken to give me multi options. I had a plan of what’s next and what to expect before I left. It is worth the drive I make to go here! Great staff all round, from front desk, nurses, and drs.
Jun 7, 2019
Dr. Boots was so nice and attentive and actually listened to my problems and is sending me to a specialist to get it fixed. I am glad that My primary doc chose her for me. Everyone that works there is nice and helpful!
Jun 6, 2019
I love Dr. Goad! She is so friendly and understanding. She makes the experience of a checkup pain free.
Jun 6, 2019
Everyone at this facility was extremely helpful, knowledgeable, kind, and prompt. Dr. Wilkey is compassionate and thorough. I love this place!
Jun 5, 2019
Andrea was incredible! Very friendly and I didn't feel like she treated me like I didn't know anything like some doctors have the tendency to do. She really believes that as women we are intuitive about what is going on with our body and should be listened to. She gave me all the options on birth control and I feel like I am very happy with my decision!
Jun 5, 2019
I have been seeing Dr Wilkey for roughly 18 years and I love her. I have recommended her to several people in fact my good friend goes there and my sister-in-law. She delivered my second Child she is wonderful.
Jun 5, 2019
Dr Phillips is amazing, just love him have been seeing him for almost 10 yrs and he is always so nice and helpful.
Jun 5, 2019
I was so nervous about a new doctor during my pregnancy but I cannot express enough how wonderful Amy Boots was and to experience I had at the office. The wait times were short. It was clean and everyone was so nice. I had every single thing explained to me thoroughly throughout my visit as well.
Jun 5, 2019
My OB/GYN doctor of 35 years retired which brought me to search for another. Dr. Jaaks is great so far, super friendly and listening is a big plus. I'm glad that I have found someone I feel comfortable with.
Jun 4, 2019
Doctor Dowland is a wonderful doctor. She saved both of my babies because I was high risk and she took the time to listen to my concerns and actually do what was best for them. She will always be my go to doctor!
Jun 4, 2019
The whole process went efficiently.
Jun 2, 2019
Very friendly staff & the nurse practitioner who saw my daughter was also very nice and knowledgeable.
Jun 2, 2019
Dr Goad is awesome. I wouldn’t go anywhere else. We have 4 generations go to her!
Jun 1, 2019
Everyone was so helpful & really nice
May 31, 2019
Office is always easy to check in pretty standard. Dr Zhang My doctor is always have a hard time getting in with but the ladies who make my appointment always manage to work with me and my crazy schedule.
May 30, 2019
I’ve been a patient of Desert West OBGYN for so many years that I’ve stopped counting. Their staff are pleasant and make the process of my annual check up a breeze. Even when I’m unable to see my preferred doctor I’ve been lucky to see others who are compassionate and thorough in answering any questions I may have. As long as I’m in AZ this will continue to be my choice for my wellness.
May 30, 2019
Cynthia and Yurie are an amazing team, they are the absolute best!!
May 30, 2019
Dr Jaacks is amazing and the staff is awesome too
May 30, 2019
The service I received as well as bedside manner was outstanding from check in to check out.
May 26, 2019
Always a great experience! Dr Boots is the best!
May 26, 2019
Dr Amy Boots is professional, kind, and personable. She is also punctual and efficient.
May 25, 2019
I highly recommend Dr Nina Wilkey!
May 25, 2019
My only complaint is that the wait is just way too long, every time I come in I wait more than 45 minutes even if I get there early. Love love love my doctor but it seems like she does not need to take any new patients, she’s so busy!
May 25, 2019
I was pleased with my first experience at Desert West.
May 24, 2019
Cynthia is awesome. Staff friendly.
May 24, 2019
Great service and friendly staff love this place
May 24, 2019
Andrea Corrick is personable, professional and has the best bedside manner EVER! She is easy to talk to and takes time to know her patients. Such a wonderful Dr! 😍
May 23, 2019
Very kind and courteous staff. They all made my appointment at the office go smoothly.
May 22, 2019
The front desk could definitely use some customer service training. My WHNP, Andrea and her MA are phenomenal.
May 22, 2019
Totally fast! Totally satisfied my medical needs!
May 22, 2019
I have been a patient at Desert West Ob/Gyn for about 30 years. When Dr. Polansky retired, I switched over to Dr. Wilkey. I have been very happy with this practice which is why I now drive over 100 miles round trip just so I can keep my doctor.
May 20, 2019
Been a patient of Dr. Tom’s for over 20 years! Love the staff, service and care I’ve always received.
May 19, 2019
Hope was able to help me and provided great information during my appointment regarding birth control.
May 19, 2019
Dr Jaacks was wonderful. Listened and explained things well.
May 19, 2019
Dr Tom and her nurse Yesenia are amazing. So thoughtful, kind and professional. They really take the time to listen to you and your concerns. They rock!
May 19, 2019
It was a great experience. It was easy to schedule an appointment, everyone there was very friendly and personable, as well as I was taken care of quickly. I will definitely be back again and refer my friends.
May 19, 2019
Dr. Jaaks is an amazing OBGYN. Knowledgable, courteous, and caring to all of my needs and emotions.
May 19, 2019
Doctors are very caring. Listen to patients and explain things in detail. Very friendly
May 17, 2019
Staff is very prompt and friendly.
May 16, 2019
Always professional and friendly
May 15, 2019
From the front desk to the doctors, they were all so pleasant and friendly. I walked in with high nerves and walked out feeling happy with my visit.
May 15, 2019
A very smooth ran office, and great Dr.s, of course. Prompt appts, always on time.
May 15, 2019
Dr. Zhang has a very caring attitude and bedside manner. She listens to your concerns and tries to remedy them to the best of her ability.
May 15, 2019
All the ladies are very nice. Start from the receptionist and the lady who did the mammograms. Thank you for the patience.
May 15, 2019
Andrea Corrick is amazing and such a kind provider. She made me feel at ease and comfortable. She has a very nice presence and during the exam which is usually very uncomfortable for me, I felt very at ease and no discomfort during my check up. She is amazing!! The check in staff was great also. They were busy but did not give you the feeling of it. No attitudes like in other medical offices I have been to.
May 15, 2019
NP/PA was awesome and thorough.
May 15, 2019
Great office. Clean and well organized. Even has a self check in kiosk for patients who have been there before! Nurses and NPs were helpful and very kind.
May 15, 2019
Dr.Boots,front office staff and MA’s all were very nice.
May 13, 2019
Dr. Boots listened to my concerns and was very supportive with options and a plan moving forward. I would highly recommend her to any one especially if they have had bad experiences with providers in the past.
May 13, 2019
OB was very friendly and comforting
May 11, 2019
My nurse was wonderful such a great personality and bedside manner. My RN practitioner was very helpful and caring. Even the girls who checked me in and out were so nice. I’ve never been to the Thunderbird location A+
May 11, 2019
Staff was very friendly and courteous! This was my first visit but I felt so welcomed!
May 11, 2019
I have been a patient of Dr. Goads for a long time, she got me through the pregnancy with my second child and has been wonderful with all my care now that I’m outside of my child bearing years. She listens, she’s attentive and I never get the sense that she’s in a rush. Only wish it was easier to get an appointment as she’s so popular!
May 11, 2019
The nurse practitioner I met with was a joke. Unfortunately, the problem with the medical field is even the last in the class gets to become a nurse or a doctor. With my luck, I got the incompetent one. She was no help when I told her about my SEVERE menstrual pains and stayed with me for three minutes telling me I needed birth control for the pain. When I said “no” she left. I honestly thought she was going to order an ultrasound to make sure there wasn’t anything serious going on. But, no. Just push the pills and ignore the underlying problem. Also, they spelled my name wrong and everyone was calling me the wrong name. I will accept a part of the blame for my bad visit as I should have requested an ultrasound but I was in so much shock about her behavior, I couldn’t even think. I will never EVER come back to Desert West. I have an appointment with my primary care doctor instead. Hopefully she will actually be able to help me. P.S. the first three people I interacted with were great. The employee at the front, the nurse who took my blood pressure and weight, and the nurse in training who spoke to me before the nurse practitioner.
May 11, 2019
Fast check in, fast wait time for doctor to enter the room and she took the time to listen.
May 11, 2019
My first visit as a new patient was excellent. I saw nurse practitioner Becky Ortiz and I’ve never been more comfortable with a health care professional. She was kind and informative and put me at ease. She will definitely be my new women’s health care provider.
May 11, 2019
The women in the lobby were griff
May 10, 2019
Wonderful visit, would definitely recommend Dr Oehler to a friend
May 10, 2019
Dr Dowland always takes the time to listen and answer question in a friendly manner. Cina is so very helpful just all around kind and caring.
May 9, 2019
Andrea Corrick is so kind and personable. She makes you feel comfortable coming in for ANY situation.
May 9, 2019
Everyone of the staff is friendly and professional!
May 9, 2019
I really like Dr koons PA she is awesome. I wish i could remember her names she is awesome.
May 8, 2019
I was very pleased to schedule in a timely manner, with very little wait time. I was treated with kindness and professionalism from the time I arrived. I would definitely recommend this office.
May 8, 2019
The staff is always so nice. I was there twice a week every week toward the end of my pregnancy 2 years ago and I always felt welcomed. This time back was no differnent. I still fell welcomed and will continue to return.
May 8, 2019
Dr. Dowland, thank you for your professionalism and continued excellent care. From the front desk to the follow up calls the staff is friendly and thoroughness.
May 6, 2019
I was very impressed with Dr. Dowland. After having a bad experience at another practice, coming here was simply a breath of fresh air. The office staff was wonderful, the nurses and PA's were fantastic, and the doctor was amazing. Gentle, patient, and willing to answer all of my questions...and put up with my husband's rather warped sense of humor! I highly recommend this practice, and in particular, Dr. Winter Dowland.
May 6, 2019
The wait time seems unreasonable.
May 5, 2019
As an older gal, it has always been a comfortable environment, even though I am well past child bearing years. Women's health needs change and my concerns have always been addressed with compassion and wonderful care.
May 5, 2019
Friendly, very organized, always on time . I am customer for 14 years and never ever I wait. I love this place at 59 with thunderbird
May 5, 2019
I came in for a Pap smear and a dr referral to have my tubes tied due to a serious medical condition that’s leaving me with 3-6 month long painful periods and before I could even explain what my condition is, your nurse practitioner looked at me with dead eyes and told me no one would help me because I’m 25. I have a child. I’m happy with my one child. All I want is a referral to discuss my options because I have severe anemia and debilitating side effects from this and your nurse practitioner was beyond cold
May 5, 2019
Everyone is friendly and helpful. The Dr's and NP's are easy to talk to and never make you feel rushed.
May 4, 2019
Desert West makes my appointments easy. I get in with little wait and Cynthia Holsen is quick, efficient and friendly.
May 3, 2019
The office is efficient and the staff friendly. Dr. Wilkey is the best!
May 3, 2019
My nurse practitioner was so sweet and very professional.
May 3, 2019
Cynthia holsen's office is great
May 3, 2019
I have been seen at this office for years and highly recommend them.
May 3, 2019
Always a pleasant experience working with the staff and especially Dr Goad.
May 3, 2019
The staff was very friendly. Dr Jacks was also very friendly, kind, answered all my questions, never felt rushed. I was impressed.
May 3, 2019
I absolutely love and appreciate everything about Desert West. There are many OB/GYN offices much closer to me, but I wouldn’t even think of going anywhere else. The staff is both professional and personable and Dr. Oehler is amazing. I greatly appreciate that she truly listens to any concerns and explains everything clearly. She is sensitive in difficult times and celebrates with you in happy ones.
May 2, 2019
I primarily see Dr. Boots. She is the best. I always feel that they do all they can to make sure I am in the best of health and care. They make great accommodations specific to your situation and take the time to understand with giving great direction.
May 1, 2019
I have always had good experiences with the staff of Desert West OB/GYN and would refer any friend there. Their nurse practitioners I have seen are wonderful. Andrea and Susan. Office staff is just as nice!
Apr 29, 2019
I was quite impressed with Dr Judy Tom and the staff! I will recommend this office to everyone!
Apr 29, 2019
Calm atmosphere, great staff all smiles and positive feelings from the sign-in to check-out. Love Dr. DeSalvo, he is very positive and I never feel like he is in a rush. I only come once a year for my well woman check, but he brings up conversations we have in the past, I feel very confident in his care & advice.
Apr 28, 2019
I loved how welcoming and friendly everyone was. Suzan made my visit comfortable and took her time answering questions I had
Apr 28, 2019
Timely and very organized
Apr 28, 2019
l saw Dr Dowland, she is caring and knowledgeable!
Apr 27, 2019
Very pleased patient, staff was friendly, wait time was minimal and the Dr. was friendly and through with the exam.
Apr 27, 2019
Everyone here is friendly & my Dr. is very good & caring.
Apr 27, 2019
Dr Goad is the best! She really listens a d truly cares for her patient's.
Apr 27, 2019
Everyone is very friendly and efficient, I’ve always been taken back on time (if not early) for my appointments, and I appreciate that the information they give me is clear and to the point!
Apr 26, 2019
There was very little wait time to see the doctor.
Apr 26, 2019
I really like Dr. Dowland, she very nice and genial when she did my pap. Rating 9
Apr 25, 2019
This is an efficient, friendly, and clean office.
Apr 25, 2019
Pleasant and efficient staff. My appointment was on time and I was in and out in under 45mins.
Apr 25, 2019
My only complaint was the staff at the front desk never even looked up from their computers to welcome anyone to the office. I worked in the dental field for over 20 years and know how important customer service is and it starts at the front desk.
Apr 24, 2019
Girls up front are always super nice, dr. Swenson always makes me feel so comfortable and always listens to me. Blonde lady that walked me to my room and took my blood pressure was also so sweet!
Apr 24, 2019
I just went to Desert West for the first time this week and the entire experience was wonderful! The front office was organized, prompt, and friendly. Dr. Boots was professional, thorough, informative, and really nice. She took the time to answer my questions and I didn't feel rushed at all. This was a really great experience, especially compared to most of the medical offices I've been to. I will definitely go back. Thank you Desert West and Dr. Boots for the thought and care you put into your practice!
Apr 24, 2019
very friendly staff. NP was very patent with me and answered all my questions I had
Apr 23, 2019
I have been going to Dr. Phillips for many years and I would highly recommend him.
Apr 21, 2019
Rebeca Ortiz is wonderful. I’ve been going to her for 20 years.
Apr 20, 2019
3 patients checking in at once caused the girl at the front desk to become completely unglued. Saw NP who was great, talked through the whole exam and made me feel at ease
Apr 20, 2019
I was very impressed with how friendly everyone was at this office. I especially was made to feel comfortable with my experience, which isn't always the case in these situations. Thank you for being such an outstanding team.
Apr 20, 2019
I love Dr Wilkey. She is the best!! Listens and really cares about her patients. Has a pleasant and competent office staff too.
Apr 19, 2019
As this was my first visit I would say it was more of an impression. The office is clean,the staff friendly and focused on their work. It was busy and the staff was working hard, focused on their jobs. When I was addressed it was done politely,quickly, and each time eye contact was made enough to make one feel that even though it was fast it was sincere. My complements to all who work there for a job well done!
Apr 19, 2019
Dr. McEnerney answered all my questions and offered very helpful suggestions regarding heading into menopause and staying healthy
Apr 19, 2019
Wonderful service and very patient
Apr 19, 2019
I love Dr Dowland! She is the best OB I have ever had! Her bedside manor is awesome and she really takes the time to listen and is invested in your health! She thoroughly explains options and will talk through what is best for you! The exams are quick and painless and she is talking to you through four the appointment with no awkward pauses! I always recommend her to others who ask! He staff is great as well! All smiles and hellos and pleasantries! It’s just an overall great office!
Apr 19, 2019
Love dr desalvo and his medical assistants. I've been going to him for years and since day one he has always been professional, supportive, and makes sure you are always comfortable.
Apr 19, 2019
Dr Oehler has always been comforting and efficient during my well woman exams. She makes the procedure as easy as possible. A lot of small kindnesses have also been part of my experience at Desert West. The female staff creates a supportive environment. The slightly warmed stirrups are nice. And I have never felt the discomfort of cold, metal instruments during a procedure.
Apr 18, 2019
Dr Korrig is great. Makes you feel comfortable.
Apr 17, 2019
Susan Swenson was a wonderful help to me and took time to insure that I understood her directions I will be sure to return to her should the need arise.
Apr 17, 2019
Dr Jaacks is awesome, she listened to my concerns and thoroughly explained my condition/diagnosis.
Apr 17, 2019
The Dr. M and Pat were amazing. So kind and gracious, fully listened to me about questions and concerns.
Apr 17, 2019
The staff is great. Friendly and helpful and I really like the Nurse Practioner that we see
Apr 17, 2019
I have been coming here for years and love the staff and the office.
Apr 17, 2019
Dr. Oehler is AMAZING. She is thoughtful, kind and professional. Her support team follows her lead as well. Fantastic group to see.
Apr 17, 2019
Waited for the doctor in office gown for 30 mins. The doctor didn't apologize for running late and spent 10 mins with me.
Apr 16, 2019
I've been coming to this office for over 7 years. Same doctor, Dr Koon and I am not thinking of switching any time soon. The office is clean and scheduling, front, MAs, doctors, ultrasounds techs are all extra nice and helpful. And I am recommending to anyone that is asking me for my opinion.
Apr 13, 2019
Extremely difficult to schedule appointments for past several years, including this time. Front desk/office staff is not pleasant to interact with on the phone at all. Dr. Tom and her assistant are always pleasent and courteous. Unfortunately, I am considering the change of provider due to the difficulty of scheduling appointments. I would like to stress out especially far out appointment times and not being able to have pap smear done if you have any other complaints. And appointments for pap smear are usually months out but you cant even schedule it whenever you call if those months are not open for scheduling in their books.
Apr 13, 2019
It was a very good experience.
Apr 12, 2019
I have been going to this practice for nearly 20 years. Dr. DeSalvo takes time to listen and explain things thoroughly. I have been given the very best of care throughout the years. I highly recommend this practice, and my doctor. There are many doctors in this practice, and I am sure that they are as qualified, no matter who you choose.
Apr 12, 2019
Just met Dr. Amy Boots and she is a charming and capable doctor who made made me feel comfortable and well informed. Her assistant and support staff we're welcoming and professional. I look forward to continuing my course of treatment with this physician and practice.
Apr 12, 2019
My doctor specifically, is very nice and makes the so called awkward moments, as least awkward as possible. The staff has mostly been nice and helpful.
Apr 11, 2019
Andrea Corrick is wonderful!
Apr 10, 2019
Every appointment I feel so welcome. They are so much help, I love this place!
Apr 10, 2019
I recommend Dr Lisa Jaacks every chance I get. I'm so excited to hear that she and her associates are accepting new patients!
Apr 10, 2019
Dr. Amy Boots is a great doctor!
Apr 8, 2019
Dr. Dowland is a great doctor who takes the time to communicate with you during your appointment.
Apr 8, 2019
Everyone had great customer service!
Apr 7, 2019
Dr Dowland is easy to speak with and makes you feel comfortable. I appreciate her expertise and kindness.
Apr 7, 2019
Andrea Corrick is such a kind provider!
Apr 7, 2019
I highly recommend Desert West!! It is the best ob/gyn office in the valley. All of the doctors and staff are fantastic. Especially Dr. Goad! She is so caring and patient. I appreciate that she really spends the time needed to ensure that you are comfortable and understand everything. I am always confident in her decisions and advice. I also appreciate that the medical and office staff are professional and caring at Desert West. Everyone is very nice and goes the extra mile to provide top notch customer service and medical care.
Apr 6, 2019
Andrea Corrick is amazing! I was greeted immediately by a friendly front desk employee. Andrea treated me in a friendly and caring manner. She listened attentively and responded in a thorough easy to understand way. Very warm, felt like family. I've been coming to Desert West for over 30 years and so glad their is a location in Anthem since I moved here a few years ago.
Apr 6, 2019
Dr Goad is the best OBGYN I have ever had.She cares about me.
Apr 6, 2019
I so appreciate Andrea Corrick. She listens and cares about my health.
Apr 6, 2019
Every time we come we are asked to come 15 minutes early, which we do. The last 3 appointments we sat and waited 75 min. 45 min and 40 min.
Apr 6, 2019
I have dealt with several of the medical professionals at Desert West OB/GYN over the last few years. They have all been most professional and very pleasant. The care has been top-notch!
Apr 5, 2019
Service was appreciate able.
Apr 5, 2019
I’ve been coming to Desert West for over 20 years. I have never been taken on time. They ask that you arrive 20 minutes early. This time I waited an hour & 20 minutes before seeing the Dr. The exam room is cold & there is nothing to do for that amount of time. Being that no one checked in on me, I thought they had forgotten I was in there. Dr. Wilke is wonderful. The MA was not friendly.
Apr 5, 2019
Everything was perfect for me , from time I registered to the examination .
Apr 5, 2019
nurse holsen and her assistant are an amazing team! excellent communication and care I never felt rushed or that my concerns were not valid. a+ care! prescriptions were called in a timely manner and everything was communicated with me thoroughly.
Apr 4, 2019
Love Dr. Zhang! She is so sweet and has the best bedside manners!
Apr 4, 2019
All the staff were very compassionate and caring.
Apr 4, 2019
Dr. Dowland was kind and compassionate, truly a knowledgeable physician who although busy took the time to brainstorm my particular needs. I am grateful and would highly recommend her .
Apr 3, 2019
They have figured out how to make the most uncomfortable exam not so bad!
Apr 3, 2019
I hadn't even finished the paperwork and I was called into the examination room. Clean facilities and the staff was very friendly.
Mar 31, 2019
The wait time was incredible. Even being a new patient I was in on time, which was surprising since most offices take forever to get you into a room. Once in the room the doctor actual came in about five minutes later, which was also shocking since we all know "the doctor will be right with you" is the biggest lie ever told. My Dr(Dr. Judy Tom) was very compassionate given the circumstances. I felt as if she actually cared for me and my situation. Her assistant was also very compassionate. Her assistant did give me a shot in the buttox and I didn't even feel a thing! She explained that this specific shot is kept refrigerated and that once the doctor had told her I needed the shot, she immediately took it out of the fridge so it could become room temperature, which makes it more comfortable when injected. That alone showed me she care for my comfort and general well being. Everyone in the office was friendly and I felt so welcomed there. I want to let Dr Judy Thom and her assistant that I appreciate everything they did to make me feel welcome, comfortable, and safe. Even thought I found out terrible news during the visit, I couldn't have had a better experience that day.
Mar 31, 2019
Dr Dowland is very kind. Always takes the time to answer all questions and is very genuine.
Mar 30, 2019
I have had 2 kids and gone to here since 1989. My doctor is amazing as are other docs and nurses I’ve seen here.
Mar 30, 2019
Got in within 20 minutes of my appointment time. Office staff, nurse, and doctor were friendly and competent. Simple and reassuring....and I LOVE Dr. Wilkey!
Mar 29, 2019
I actually just recommended a friend of mine to come here because this was my very first time ever and I was treated respectfully and professionally !!! I was seen by Andrea she’s incredible thank you!!!
Mar 29, 2019
Took off one star because the waiting room is very uncomfortable. Just uncomfortable chairs. That aside Holly hell they actually care. They explain things well. And they fucking listen. Seriously so many horror stories of the doctor not believing your in pain, this place is a light in the dark. They hear what your saying and take steps to figure out why your feeling the way you are.
Mar 29, 2019
Excellent service all the way around!
Mar 29, 2019
I’ve been going to this office since 2003. They are very organized, friendly & I never wait more than 5 minutes to see the doctor. I highly recommend this office.
Mar 28, 2019
I am so satisfied with the professionalism and level of care I was greeted with at Desert West. After leaving my last practice, really disappointed, I was so happy to have found a Dr who listened to me and made a treatment plan for me without the hassle. DR. courick was so friendly and has amazing bedside manners.
Mar 28, 2019
I feel respected and listened to, and everyone from the staff and nurse are friendly.
Mar 27, 2019
1st of all my doctor is amazing she is everything you want a gyno doc to be! Her assistant Jessica gets back to me always as fast as possible she is great too. However I live close to the Thunderbird office and drive all the way to anthem for better front desk service anthem is way kinder and I rather deal with nice people. I have never had a good experience with the front desk at Thunderbird.
Mar 27, 2019
I alread have 2 new people my neice and my friend
Mar 25, 2019
I love this office! Dr DeSalvo is a wonderful OB/GYN and he is personable! I have been going to him for many, many years!
Mar 24, 2019
The staff is always very polite and helpful.
Mar 24, 2019
I always feel welcome and important when I have an appointment. Never rushed, always valued
Mar 23, 2019
I enjoy coming here. Dr. Amy boots is very nice. She cares about me needs and I ask her some questions and she was very honest with me. Very nice lady
Mar 23, 2019
Front office staff could be a little more friendly & inviting. Especially the girl in the middle.
Mar 23, 2019
Dr. Phillips is so compassionate and kind
Mar 23, 2019
Dr Dowland is great. Takes time to go over things answer questions. And doesn’t act in a hurry.
Mar 22, 2019
Everyone is always pleasant and polite.
Mar 22, 2019
Fast and friendly! Front desk employee was approachable and helpful. Waited for only 5 minutes. Doctor was kind and informative.
Mar 22, 2019
Doctor Phillips is the best , he’s very professional , knowledgeable and kind. Office staff at Estrella mountain very professional and courteous. Debbie , ultrasound technician at Eugie office is the best. She makes you feel comfortable and is very knowledgeable.
Mar 20, 2019
Everyone in the office is friendly and compassionate. Office is a bright and happy environment. Doctor Tom is Amazing, caring, patient, and informative, and took the time necessary to explain what was going on.
Mar 20, 2019
Dr. Downland is a very thorough and kind doctor. I liked her professionalisim and would recommend her.
Mar 18, 2019
Been seeing Dr. DeSalvo for over 20 years! Love him and love his staff! Both of my best friends go to him since I referred them too!
Mar 18, 2019
Like the facility and likef my Dr very much.
Mar 17, 2019
Dr BOots very helpful very knowledgeable
Mar 17, 2019
I have known dr. Tom and desert west for 20 years. I used to work there as well. I wouldn't think about going anywhere else. I trust them entirely!! Thank you!
Mar 17, 2019
I have not been able to find a Dr. that I trust since moving to AZ. Dr. Jaacks is an answer to prayers. She spent time, explained in detail and answered all my questions. No rush, very patient and understanding. Brandy, her assistant, was great. They are the best!
Mar 17, 2019
The staff was super friendly :)
Mar 15, 2019
I've been with DObgyn for many years. They have taken cared of me and have always put my mind at ease. Everyone is nice, professional and knowledgeable at what they do. I TRUST them!!
Mar 15, 2019
All the providers are wonderful!
Mar 15, 2019
The staff and they physician were very personable and knowledgeable. I would definitely recommend this office to others.
Mar 14, 2019
Seamless office visit. Was brought back 5 minutes before appointment time. Hope is very friendly. Front office staff was also very pleasant. Convenient location and parking.
Mar 14, 2019
Staff is always kind. Dr Goad is the best, she always listens and provides the best care.
Mar 14, 2019
The Doctor and the medical assistant were friendly, supportive and caring.
Mar 14, 2019
Excellent staff and patient care
Mar 13, 2019
I love Dr. Zhang, the nurse who brought me back wasn’t very welcoming. She was also was short with me. This was my first visit to the Estrella office, but I’ve been a patient of Dr. Zhang’s since 2008!
Mar 13, 2019
Professional and kind employees
Mar 13, 2019
Got me an apt very quickly. Wonderful office. Have been going for over 18 yrs now
Mar 11, 2019
Dr Tom helped to calm me when I came in I felt soo much more at ease when I left the office
Mar 11, 2019
Everybody was efficient and friendly. From the time I checked in, to the time I left, it was perfect!
Mar 10, 2019
Andrea Corrick NP is awesome, very professional. I always enjoy my yearly visit with her. Give that gal a well deserved raise!
Mar 10, 2019
The staff cared about what I was concerned about and I was treated with dignity.
Mar 9, 2019
Excellent care by Dr. Wilkey for 29 years! I wouldn’t want to go anywhere else! The front office staff is friendly and gives welcoming customer service!
Mar 9, 2019
The wait in the room was really long. Sitting on the table with just a hospital gown on was really uncomfortable in all honesty.
Mar 9, 2019
The office staff was superb and I am happy to find a new Dr that is listening to me. Dr Koon is wonderful, caring and easy to talk to
Mar 9, 2019
Andrea Corrick was terrific. She has been the person I've seen the last two years at the Anthem location. She always makes me feel comfortable and at ease on my visit. Thank you for a good experience.
Mar 9, 2019
Greatly appreciate the ease of making an appointment to registering. Friendly team!
Mar 8, 2019
Friendly staff, very professional and efficient.
Mar 8, 2019
I have been going to this office for 15 years and I have always felt comfortable and happy with the staff and doctors here. They are quick to resolve any issues I have and with a smile.
Mar 7, 2019
I would recommend you guys to any of my friends or family member you guys were amazing this was my first appointment I switched obgyn due to you guys being closer to me and I was super happy with my experience with you guys I went in for a IUD removal and was super nervous and the provider was amazing she could tell I was nervous told me to relax and it wouldn't be as pain full as when I got it placed it went quick and easy and didn't even hurt I'm glad i had am amazing experience
Mar 6, 2019
Good customer service. Staff is friendly and effective.
Mar 6, 2019
Dr. Wilkey is the kindest and most thoughtful medical perfessional I have ever had the pleasure to meet!
Mar 6, 2019
Excellence, from start to finish
Mar 6, 2019
Everyone is always so kind and helpful, thank you. Andrea Corrick is wonderful.
Mar 4, 2019
Dr. Jacks is professional, personable and one of the smartest women I know. She’s a true blessing!
Mar 2, 2019
Andrea Corrick and her staff are amazing!
Mar 2, 2019
The staff is delightful and the practitioners are knowledgeable and know how to listen to their patients.
Mar 2, 2019
Have already sent 2 work associates to Desert West.
Mar 1, 2019
Great dr. Takes time to explain/answer ?s New office too.
Feb 28, 2019
Dr. Jaacks is amazing! She is kind, caring, and exceptionally wise. I highly recommend her!
Feb 28, 2019
Been coming to this group for over 10 yrs. love love love Kelly Goad
Feb 28, 2019
This office made me feel so welcomed after all the horrendous treatment of my other ob office i was grateful
Feb 28, 2019
Dr. Tom is so nice, outgoing. Makes me feel comfortable.
Feb 28, 2019
Everyone in the office is kind, and helpful.
Feb 27, 2019
Great staff and Dr. Goad is amazing. So personal, listens well, and all around a great OB doctor.
Feb 27, 2019
I have been a patient of Dr. Wilke for quite a long time and prior to her I was seeing Loretta Peaks, NP until she moved out o f state so I have been a patient of Desert West OB/GYN, Ltd. for more than 25 years and I have nothing but great things to say about the staff and the doctors. Everyone is very professional,knowledgeable and nice.
Feb 27, 2019
My OB was very informative. I didn’t have to ask any questions about my pregnancy because she went over it all, and made me feel very welcomed into a new town and new OB.
Feb 26, 2019
Friendly office staff, clean office and great doctors.
Feb 25, 2019
The office was nicely remodeled They got me right in so very short wait time The staff was so friendly DR Goad took time with me and excellent care I love this location and DR Goad
Feb 25, 2019
everyone made me feel very comfortable
Feb 23, 2019
Very friendly and efficient, answered all my questions.
Feb 23, 2019
Love my doctor she always wonderful to me dr. O
Feb 22, 2019
Great experience. I am new to the area so this was my first visit with Dr. Goad and it was very pleasant. She has a great personality and took time to answer my questions. The office staff was friendly and my appointment was pretty much right on time - only waited a few minutes.
Feb 21, 2019
I see Dr. Zhang and she is absolutely amazing. I won’t go anywhere else as long as I’m in the area.
Feb 20, 2019
Dr. Wilkey is always pleasant, knowledgeable, and professional.
Feb 19, 2019
I have been going to Dr Phillips for over 10 years now and he is awesome. He listens and answers questions. Addresses concerns and has followed up on issues as they arised till we had them taken care of. Very nice bedside manner, very gentle. Would Highly recommend.
Feb 17, 2019
It was very unprofessional, the checkin was great until I was seen by not sure if it was nurse practitioner or doctor. She was rude wasn't really giving any eye contact . I told her I have an issue with the lab that they use and asked if I could switch and said no and I had to deal with them. At the end of the council she left the room I was starting to grab my clothes to start changing and without a knock she open my door while I was half naked still and gave me a sheet of paper. I got dresses and walked out and the back office girl looked like she was mad and had and attitude. But did say have a nice day.
Feb 17, 2019
My daughter and I see Dr. Dowland and we appreciate that she takes the time to answer questions and address concerns we might have.
Feb 17, 2019
It was my first visit with Desert West since moving from IL. I had my annual exam with Andrea Corrick. She was incredible! She was very thorough and friendly and I actually “enjoyed” my visit which is hard to do going to a new gyne office!
Feb 16, 2019
Everything was great fast pace loved it
Feb 16, 2019
Great experience. Very friendly staff. Organized and clean office. Dr. Dowland was very kind and really listened to me.
Feb 15, 2019
Check in was easy, Dr Tom is GREAT! Everyone was friendly.
Feb 15, 2019
Cindy was very nice.. she was understanding and gave me great information.
Feb 15, 2019
Great doctors and nurse practitioners. Never wait long and they listen and respond to what you have to say.
Feb 15, 2019
I have been going here for my annual exam for over 20 years. I don’t live close anymore but can’t imagine going anywhere else.
Feb 14, 2019
The appointment check in process was quick. My Provider was in to see me promptly and made me feel very comfortable and was very informative.
Feb 14, 2019
The Doctor was very professional and made me feel comfortable in the allotted time. She was very knowledgeable and great at what she does.
Feb 14, 2019
I have had such a great experience with this practice. From the receptionist through billing, they are caring, fun people who take the time to listen to you.
Feb 14, 2019
I always feel like Dr. Jaacks takes the time to really listen. I don't feel I'm being hurried or rushed out the door.
Feb 14, 2019
Dr Mahour is the best!!!! Very knowledgeable, kind, friendly, and listens to your concerns. I wouldn’t go anywhere else.
Feb 14, 2019
Dr. Mahour-Moyer was fantastic! She was thorough in the exam, calm, treated me with respect, and even gave me a prescription card to use to get my medicine at a lower cost than through insurance. She took the time to look up the medicine on the prescription website to show me the lower cost. That meant a lot to me.
Feb 14, 2019
I was very appreciative that Dr.Goad reviewed my history before ever stepping into the room. When I had mentioned my one other appointment from 5 years ago, she already knew what I was talking about and exactly what she had done/ medications she used. Seeing a gyno can be uncomfortable for women and she made the experience very comfortable. Since I am pursuing the medical field myself, I can be pretty critical about my experience but my expectations were exceeded here.
Feb 14, 2019
I love Dr. Tom. I have been using her for years now and she is so pleasant and gentle. I can't even think of switching doctors.
Feb 14, 2019
Friendly staff and providers. I like the lab being located there and opening at 6:30am. Very convenient for my schedule.
Feb 13, 2019
Dr. Roberts was amazing. Very kind.
Feb 13, 2019
Dr. Dowland and her assistant were great. Made me feel at ease and explained everything so I could understand.
Feb 13, 2019
Everyone at the office is friendly and supportive! I’d definitely recommend going to them and I’ll continue to go to them.
Feb 12, 2019
Dr Jaacks is a great physician but it's extremely difficult to schedule an appointment and the office staff is not helpful when calling. I had to call four different times to get one appointment scheduled. On the third call I was told when her scheduled was opening up and on which date to call back on. The other two calls before that I was just told that she was completely booked and to try again later. I'm concerned that if I ever had a need to be seen right away it wouldn't be possible unless I was to see another doctor. I'm very particular on my doctors so seeing another physician is of great concern to me.
Feb 10, 2019
Check In can be a little slow but it is organized
Feb 9, 2019
I love Dr. Tom. She is never in a hurry and the patient is her complete focus when she is in the exam room with you. In addition, she gets to know you as a person just not as her patient.
Feb 9, 2019
I was lucky to have a referral to Dr. Hope, I'm so relieved to have a renewed sense of trust again with a doctor. She listened to my concerns and followed up right away, not sidestepping but actually addressing my personal issues, options and really good advice. I felt very comfortable asking her about anything. (BTW her assistant was just as great and works just as hard you could tell they enjoy there jobs and working with each other which is not always the case FYI)
Feb 9, 2019
Dr. Judy came highly recommended and proved why! She heard me out, answered all my questions, made me feel comfortable and give me multiple options for my problem. She was very thorough. Felt I was in good hands...
Feb 9, 2019
Dr. Jaacks is an excellent doctor! Highly recommended! Jessica her MA is so awesome!
Feb 9, 2019
Dr. Becky Ortiz was so great. She answered all my questions and made me feel very comfortable.
Feb 8, 2019
Dr. Wilkey is very approachable and knowledgeable. I had an instant rapport with her. I would recommend her to anyone.
Feb 8, 2019
Representatives were friendly and knowledgeable
Feb 7, 2019
Speedy and friendly staff. Excellent doctor. Very professional. Was my first visit, and I plan on keeping this as my main office.
Feb 7, 2019
Desert West took great care of my concerns and ordered tests for me right away. The dr was patient and nice and took the time to answer my questions and it didn't feel rushed like at other places. I would recommend friends and family to come here.
Feb 7, 2019
I felt very comfortable and the staff was very patient and helpful.
Feb 7, 2019
Dr. Oehler always makes me feel at ease when I have anxiety going here. She is amazing, explains everything, is fast and has a great personality. She makes me feel very comfortable in her care. There’s no other doctor I’d rather go to. She is great at what she does and would recommend her to anyone looking for a gyno!
Feb 7, 2019
It can take a long time to get a well woman appointment with the doctor (who is obviously busy with pregnant and young mothers), so went with NP Becky Ortiz who did an excellent job.
Feb 6, 2019
Very friendly staff. She gave me detailed information on what she was doing and why
Feb 6, 2019
The ladies at the front desk are not friendly at all
Feb 6, 2019
The office is not always the friendliest place when you enter the office but the doctors are helpful and caring.
Feb 6, 2019
Kelly Goad is easy to talk to makes the visit comfortable.
Feb 4, 2019
Everyone here was very professional, courteous and friendly, especially Dr. Dowland. She really takes her job seriously with a pleasant overtone. She really listens to what is going on with you and spends time with you to address any problems you may be experiencing. Thank you!
Feb 3, 2019
Everyone was so nice and made me feel comfortable.
Feb 2, 2019
Dr. Wilkey is worth waiting for.
Feb 2, 2019
The staff is really friendly. They are always on time. No Waiting. Dr. Ortiz is the best!!!
Feb 2, 2019
Dr Tom was awesome, she took time with me and was very understanding. This was comforting after the last Dr I saw at the practice was rude and very straight forward.
Feb 2, 2019
Great! Professional and kind!
Feb 2, 2019
Easy to make an appointment, very clean office, friendly staff, Dr. Dowland and her assistant were super. Made me feel very comfortable.
Feb 2, 2019
NP very dismissive to my questions
Feb 2, 2019
Dr Oehler is an angel. I am a difficult patient (sorry) and she has been patient, kind, and very tolerable of my hesitations, refusals, and anxiety concerning my female health needs. Her medical assistants have been very kind and appropriate. I have never felt uncomfortable with my care. I had 2 healthy pregnancies and very successful c-sections without any complications. Dr Oehler is highly skilled and meticulous in her work. I would not trust any other physician for my female medical needs.
Feb 2, 2019
I was so pleased with the care given to me by Winter Dowland. She made me feel like I was the only person she needed to see. So patient, kind and calm.
Feb 1, 2019
Andrea Corrick, NP is very professional and personal. Always makes me feel welcomed and that I am in good hands.
Feb 1, 2019
Perfect in every way. The only bad thing is having to write a longer review for I idiots. In every way sums it up
Feb 1, 2019
Dr Oehler is knowledgeable and personable. Willingness to listen.
Jan 31, 2019
Everyone is super nice, all doctors I have seen at this location have been great
Jan 31, 2019
Very very pleased with everything at my visit. Staff was courteous and helpful, the doctor was absolutely fantastic. This is a great clinic.
Jan 31, 2019
Dr Oehler is the most awesome Dr I have ever been to. Kind, gentle and willing to listen. Would definitely recommend her.
Jan 30, 2019
Dr. Wilkey and all the staff are professional and friendly. I would recommend this office to anyone.
Jan 30, 2019
My prescription that was recommended, was never called into my pharmacy.
Jan 29, 2019
DR TOM IS THE BEST...VERY PROFESSIONAL, EXTREMELY KNOWLEDGEABLE, HAS AN APPROACHABLE PRESENCE, AND IS ADORABLE. JUST LOVE HER FOR BEING THE STRONG CARING AND TALENTED HUMAN BEING THAT SHE IS. HER SCHEDULE IS ALWAYS FULL FOR A REASON. KUDOS TO A GREAT DOC.
Jan 28, 2019
Please note that I did not signed up online, but I had a question for my doctors assistant left a message on 1/21/19 and I am still waiting for a call back, I understand that she is busy but her recoding says that if the message comes in after 3 pm call will be returned the next day, well still waiting, 1/27/19?
Jan 27, 2019
The team at Desert West (Anthem location) were all very kind and made me feel so comfortable! They went above and beyond to ensure that I was happy and treated well!
Jan 27, 2019
The front staff were friendly and timely. I went in early to do paperwork and I was called back even before I had time to complete it. The doctor was personable and professional as she spent time answering my questions before and after the exam. It was an overall great experience.
Jan 26, 2019
I have been going to the eugie office since 2004 when I had my first child. I love it! The staff is friendly, doctors and nurses are informative. It’s just an overall great facility.
Jan 26, 2019
It's such a professional & friendly environment. Dr. N Wilkey is the best.
Jan 25, 2019
Everyone is very nice and professional. Dr. Wilky is amazing!
Jan 25, 2019
I have been seeing Dr. Oehler for the past six years. She is always caring and gives me the time I need to get my questions answered. I am very grateful to have her for my doctor.
Jan 24, 2019
Doctor Hope was very professional yet friendly. I felt very comfortable with her and really felt that she cared about me and my health. She was very attentive and easy to talk to.. even about the embarrassing stuff. I am so grateful to have found Desert West OBGYN and look forward to being a long term patient.
Jan 24, 2019
Awesome service I was really happy and pleased with my experience.
Jan 24, 2019
Desert West always does a fantastic job! The staff here is so friendly. I'm glad I discovered them!
Jan 24, 2019
This was my first visit as a new patient to Desert West. I was very impressed with the ease of checking in and the excellent staff. Dr. Tom is terrific. I appreciate how easy it was to talk with her and liked her conservative approach to care.
Jan 24, 2019
Love Dr. Z. Always so energetic and supportive.
Jan 22, 2019
i was happy with the outcome of my dr. visit. i didn't have to wait, was called in to see dr. at my scheduled time. dr. Phillips was kind & considerate. His nurses were very sweet & understanding. would definetly recomend.
Jan 22, 2019
Everyone is nice. The office is clean. My Dr. really takes the time to discuss things with you.
Jan 21, 2019
My daughter saw the PA regarding birth control. I had to coax the possible side effects and risks of smoking out of the PA. General attitude of no concern and in a hurry to leave room.
Jan 20, 2019
Always friendly, very clean locations
Jan 20, 2019
I absolutely Love Dr Jaacks as well as her Staff..I highly recommend any woman especially new mamas to have this group be your caregiver.. warm loving place to go..
Jan 19, 2019
I saw nurse practitioner she was wonderful
Jan 18, 2019
The NP I saw at this appointment explained everything to me and answered all my questions. I felt very comfortable with the way I was treated from the front desk people and the medical assistant as well.
Jan 18, 2019
Don’t go to Dr. Ortiz, she’s very rude and condescending.
Jan 18, 2019
Dr. Wilkey is the best physician I've ever visited. She is kind, speaks frankly but in a very warm and understanding manner. She asked questions to get to the bottom of my issues and created a plan to get me feeling better. I am grateful that she is my physician.
Jan 18, 2019
Great OB Specialist - Dr. Koon! I'm also pleased that not only are they equipped to do some tests - they seem to have streamlined the way they wait on you, contact you and allow you to access your record.
Jan 18, 2019
Front staff was very friendly and helpful. I didn’t have to wait a long time for anything. Talking to my Dr. was easy and I like the approach she took to help me with my issues.
Jan 18, 2019
Dr. Dowland is so very nice and kind and she really took the time to go over several issues I’m having and that was the first time I have ever been to her office, very neat and clean also.
Jan 18, 2019
Dr Oehler was very friendly and caring. I Definitely recommend her to anyone looking for a Gynocoligist.
Jan 17, 2019
I never would normally talk about my yearly exam with a friend or co-worker. It is usually something I dread doing and am just relieved to have it over with for another year, like most. This time I actually told two friends at work that it was the best experience I could have had. Andrea made me feel at ease. She talked a lot about different things and it kept my mind off of the exam. There was never an awkwardness. I appreciate her and her bedside manner, I’ll be booking all of my appointments with her from now on!
Jan 16, 2019
My experience with Desert West OB/GYN was very positive! I had never been to the office before; I called because I was concerned about some weirdness going on. They were able to get me in with Dr. Desalvo right away. I was very confident and felt very comfortable with Dr. Desalvo, who also ended up doing outpatient surgery that also went very well. The staff were also a pleasure to work with.
Jan 16, 2019
I got seen right on time. Very friendly staff.
Jan 16, 2019
Dr and staff are incredible👍
Jan 16, 2019
I just love Dr Zhang! She is so joyful and supportive. She really seems to sincerely care about her patient.
Jan 15, 2019
Courteous, timely and pleasant office.
Jan 13, 2019
I’ve been a patient of Dr. Oehler’s for more than 15 years - in addition to really loving Dr. Oehler as an OB/GYN, The office staff is wonderful too !
Jan 12, 2019
I highly recommend Dr Tom! She was very personable, answer all my questions and I had a few, I felt very comfortable with her !
Jan 12, 2019
I have seen Dr Desalvo for many years and he delivered my son. I love him, he is caring and takes the time to listen. The nurses and office staff are wonderful too.
Jan 12, 2019
The lab tech Melanie was rude and my arm hurt after she took my blood. She also stated that I was bleeding more than usual and didn't say anything.
Jan 12, 2019
Very sweet staff, lovely OBGYN, very very helpful!!
Jan 11, 2019
Doctor Phillips never makes me feel like he doesn't have time for my questions. He is extremely professional but also very personable!
Jan 11, 2019
Dr. Wilkey is one of the best. She has a wonderful bedside manner and never feels like she is rushing you. She is not only personable but listens and asks questions about your health. Highly reguard her and all her knowledge!
Jan 11, 2019
I was treated in a friendly courteous manner.
Jan 10, 2019
From the lady at the front desk to the dr in the room... very nice and full of knowledge! Would def recommend to a friend and so glad I chose this office!
Jan 10, 2019
I had a great consultation about the IUD. My provider was very informative and answered all my questions. At no time did I feel rushed or as if my questions were small or “dumb”. The provider also made me feel very comfortable during physical exam.
Jan 10, 2019
I always feel very comfortable with Dr Wilkey. She is very interested in what i have to say. She is caring and compassionate .
Jan 10, 2019
Dr. Phillips is the only Dr I've gone to for years. He is professional, personable and genuinely cares about me and my health. I've not had one problem it 25 years. The office/phone clerk making my appointment was rude and if I was not seeing Dr. Phillips I would have hung up. Thank goodness the clerks are not the professionals. Thank you Dr Phillips for all you have done for me.
Jan 9, 2019
They were very kind, not long to wait to see the Dr, BUT I needed a prescription filled and they said they would fax it. Next day, the pharmacy had no fax. I went to the office to ask for another. They said they faxed it again and still no fax got to the pharmacy. I had to bring a physical copy. So, don't depend on faxes.
Jan 9, 2019
Nina Wilkie is the best doctor I have ever had. I will continue to go to her until the day she retires.
Jan 9, 2019
Everyone is always friendly and professional--always on time.
Jan 9, 2019
Nurse Practitioner Becky Ortiz was fantastic. Answered all my personal questions with ease of professionalism and expertise! The exam itself, which is usually uncomfortable, went wonderfully! Was actually a very pleasant visit!
Jan 6, 2019
Dr. Moore was wonderful! The entire experience was not an absolute dread, as most doctors visits can often be. I highly recommend her.
Jan 6, 2019
Susan was wonderful. I felt like she took the time to listen to me and my concerns. She was very warm and caring. I really appreciated her time and knowledge.
Jan 6, 2019
Check in was quick and the staff were all very friendly! Building is a little hard to find though. Really like my doctor. Dr. Jaacks.
Jan 5, 2019
Dr Hope is amazing! Listened to all of my concerns and I left feeling hopeful!
Jan 5, 2019
Dr Dowland is the best! With PCOS it can be a frustrating condition but she explains and educated me so much!
Jan 5, 2019
I was cheerfully welcomed at the front desk for my first visit.
Jan 4, 2019
Ms. Holson seemed a bit scattered. Rather nervous. Also said she would do breast examination and then immediately forgot to do so. Maybe it was a bad day for her... ? Meanwhile, I had extra mammogram testing done at Honor Health on 1/2/19. Evidently I have microcalcification in right breast and am going in for a breast biopsy on 1/9/19.
Jan 3, 2019
I was a new patient but was not treated as such. Efficient office and clear communication.
Jan 3, 2019
I would recommend Dr. Boots specifically.
Jan 2, 2019
My NP was fantastic. She was very kind, thorough and efficient. Kudos to her.
Jan 2, 2019
I actually just provided your information as a referral to a friend, Rosa (Linda) Kennedy
Jan 1, 2019
Staff is very friendly and welcoming.
Dec 31, 2018
I have been coming here for 4 years now. This is my second pregnancy with Dr Desalvo and his team. They are all absolutely amazing. Always greet you with a smile and are always understanding. And everything is in office. Labs and ultrasounds so you never have to go anywhere else! I would highly recomend this place to anyone and everyone. If i could give more stars i would.
Dec 30, 2018
Every thing was done in a timely and friendly manor. Trying to remember the years certain physical event to fill out the information registration forms was very taxing due to being 30, 40, or 50 years ago. The medical records I have is for only the last 10 years.
Dec 30, 2018
It was amazing that Dr. Tom took the time to listen to me and is helping me with a problem I've had my whole life that has never been resolved. I know many people go there because they are pregnant. Mine is not for that reason. I'm so glad I was referred to her!!
Dec 30, 2018
Dr, Oehler is great. She is so friendly and makes you feel like a friend.
Dec 29, 2018
My daughters seen Dr. Olier and were very comfortable with her, they really liked her she answered all their questions was very helpful and was able to provide for their need. Thanks
Dec 29, 2018
Doctor & entire staff upbeat & very happy, & positive, which is always refreshing when it's your first visit. Thank you
Dec 29, 2018
Everyone is always so friendly!
Dec 28, 2018
My doctor was very thorough and explained everything. I felt like she listened and didn't rush me.
Dec 27, 2018
Andrea Corrick has been my nurse practitioner for 19 years. She is amazing! She treats me as a person and not a number. I have 100 % trust in her.
Dec 26, 2018
I was in an out pretty quickly which was awesome. Felt very welcomed and comfortable and everything was explained well and broken down to me.
Dec 26, 2018
I liked Dr. Mahour. She was easy to talk to. The office staff was pleasant.
Dec 26, 2018
Great customer service and short wait time.
Dec 26, 2018
I am always impressed with the personal customer service that my doctor always provides
Dec 23, 2018
Dr. Boots is super amazing. She does everything she can to help, and to solve problems. She cares for her patients like they are her family. The rest of the staff is also very supportive, helpful, friendly and professional. I would recommend Desert West to anyone, especially those who have higher or more complicated OB/GYN needs.
Dec 23, 2018
Everyone in the office was nice, it was packed, but, the waiting time was short. Dr. Zhang is wonderful...she is so bubbly and happy, at the same time professional and thorough...answers everything, I wish I had found her years ago.
Dec 23, 2018
I love Dr Jaacks and the rest of the staff I've seen st DW. However, the wait time is extremely long. For my most recent appt I was asked to arrive 20 mins prior (I did). My appt was at 10 a.m. I didn't get called back to the exam room until 10:27 and didnt see my Dr until 10:47
Dec 23, 2018
Love Dr koon,when I had gone to 8 dr's for my issue he had found the problem. So I thank him for that
Dec 23, 2018
Overall I think it was a good experience
Dec 22, 2018
I wish all doctors’ offices were this awesome. I can get a 6:30 appointment and make it to work on time!! Andrea Corrick has been doing my well woman visits for 20 + years and it’s like seeing an old friend. I would and have highly recommended Desert West OBGYN!
Dec 22, 2018
Wonderful care and concern for my well being. I was helped and on my way very quickly. There was no waiting. The staff and Doctors are genuinely concerned. Thank you
Dec 21, 2018
I really appreciated the time she took with me and her professionalism. She listened and had some excellent suggestions
Dec 21, 2018
Cynthia Holsen is great and so is Yuri her medical assistant!
Dec 21, 2018
Dr.Phillips, Is amazing and a wonderful Doctor. He cares about his patients.
Dec 20, 2018
Have been going here for over 25 years. Have never had a negative experience.
Dec 20, 2018
Very efficient office & personable staff
Dec 20, 2018
My apt was on time. The staff is friendly and I appreciate how honest are Dowland is.
Dec 19, 2018
The nurse that I worked with was great.
Dec 19, 2018
I’m always treated kindly, I really really respect and like Dr J. Tom, and the cloth (not paper) thing you wear is a big help, too. The only thing that is difficult is getting a non emergency appt. it can be 3-4 months out.
Dec 19, 2018
STAFF MEMBERS AND PROVIDERS GIVE EXCELLENT CARE
Dec 19, 2018
Very caring and helpful group of people from the front desk to the nurses and doctors. Staff is very knowledgeable. Highly recommend this office.
Dec 18, 2018
Dr Oehler is amazing I would recommend her always. She is very understanding and takes all the time that you need to feel comfortable. She explains everything thoroughly. My girls and I all see her.
Dec 17, 2018
Pre appt "new pt" communication was adequate and efficient. No waiting time in Dr's office. Friendly staff. Satisfied with Dr visit.
Dec 16, 2018
I really liked Dr Dowland. She was very professional, friendly, easy to relate to. I would definitely recommend her.
Dec 16, 2018
Dr. Jaacks has been my doctor for 11 years and she is incredible. I have no doubts that my medical care is in good hands! What I love about her is that she truly cares for women as a whole and will give you all the time you need during your appointment to ensure your well being. So thankful for her and the staff at Desert West.
Dec 16, 2018
It is always a pleasure to come.to.the office . Everyone is always courteous.
Dec 15, 2018
I love Dr. Oehler! I’d give her an excellent rating!
Dec 15, 2018
The staff and doctor are very caring and efficient.
Dec 12, 2018
As always, fantastic medical attention and follow up!
Dec 12, 2018
I have been going to Desert West for 31 years - that says it all!!
Dec 10, 2018
I have been receiving care from Dr. Zhang since 2005. The customer service and quality of care has not change, always great!!
Dec 10, 2018
The physicians and staff at Desert West OBGYN have always provided me with caring and efficient treatment and care.
Dec 9, 2018
When you are scheduling initial appointment. They might consider asking you a bit more information/questions especially depending on the problem...
Dec 8, 2018
Dr. Oehler is awesome! I love her. She’s very patient and sweet. I always feel comfortable with her. The center is always clean and the medical assistants are professional and courteous.
Dec 8, 2018
all went well at the doctor appointment
Dec 8, 2018
Very professional, friendly, and helpful. Took the time to answer all my questions.
Dec 8, 2018
Dr. Wilkey had already read the paperwork I submitted on my medical history and had quite a few suggestions to improve my condition. I would definitely recommend her to others.
Dec 7, 2018
Very kind, knowledgeable staff!
Dec 7, 2018
Love Dr Wilkey. Does an excellent job of listening and diagnosing . Thank you
Dec 7, 2018
Every person in the office is very nice and even when your early they work you in as fast as they can.. I always tell everyone about this drs office cause to be honist they have always been the best.... And i want the best for my family and frends
Dec 7, 2018
I have been coming to this office for years and have never been disappointed.
Dec 6, 2018
Cynthia is lovely and very warm and understanding
Dec 6, 2018
Very courteous Staff. Always willing to work with my schedule.
Dec 6, 2018
Dr. Coric is phenomenal.
Dec 6, 2018
Great staff. Takes the time to listen. Doesn’t rush patients
Dec 6, 2018
I always have a good experience when I have an appointment. The office staff and schedulers are great!! I have been coming to desert west obgyn since 2006 and all 3 of my children have been delivered by Dr.Tom and 1 by Dr.Desalvo. Thanks again to your office and keep up the great work!
Dec 6, 2018
I sent our friend Amy Sue Zgurich after she had problems with her first OB
Dec 6, 2018
Thorough and attentive. Answered questions and made me feel heard when discussing my concerns
Dec 5, 2018
I had an appointment with a nurse practitioner. She was wonderful: Kind, knowledgeable, caring, patient and funny.
Dec 5, 2018
The wait was way to long. 1hr & 15 min
Dec 5, 2018
Everyone is so friendly and put at ease.
Dec 5, 2018
Staff was very nice and I didn't have to sit and wait.
Dec 3, 2018
Dr Goad is fabulous and the staff is courteous and caring.
Dec 2, 2018
Dr. Jaacks is compassionate, knowledgeable
Dec 1, 2018
I have been a patient at Desert west for years Love the practice
Dec 1, 2018
Dr. Wilkey is always very thorough when performing evaluations. It’s obvious she really cares about each patient.
Nov 30, 2018
Dr. Wilke is the most knowledgeable doctor I have ever been to in my 57 years. I feel lucky I can ask her for advice. I trust her & am certain she is taking the best care of me as possible. I have had problems getting onto portal.
Nov 30, 2018
Dr Wilkey is the best. She makes one feel very comfortable and well informed about what is happening. She is thorough in her assessment and always give one time to ask questions or discuss issues.
Nov 30, 2018
I was disappointed with my doctor assigned to me as a new patient. Dr. Phillips did not hear me out and made offensive side comments to me during my appointment. I have a very complicated health history and rejected his suggestion of getting an IUD implanted. In fact, my insurance doesn't cover an IUD. However, Michelle the office manager intervened and I was helped today with a depo shot. Additionally, Stephanie is a wonderful staff member. Michelle recommended another practitioner for me and supported me as a new patient. She really listens. I will return to the office because of her.
Nov 29, 2018
Dr winter was very nice to me !! .. highly recommended her!!
Nov 29, 2018
Andrea Corrick is wonderful!
Nov 29, 2018
Love Dr. Goad, she is an amazing doctor.
Nov 29, 2018
Hope was great. Very easy to talk to and very knowledgeable. She made me feel comfortable immediately.
Nov 29, 2018
AJ in scheduling was SO helpful with trying to get me in with a provider being new patient. I was open to any location and any provider. I was so pleased to meet NP Andrea, she addressed my issue and walked me to the person to schedule my procedure. I just wish I didn't need to wait two weeks for a biopsy.
Nov 28, 2018
VERY CURTIOUS DRS OFFICE AND GREAT STAFF FROM BEGINNING TO END
Nov 28, 2018
I was disappointed that my exam was not completed because of a blood draw. Not sure what that has to do with doing a well woman exam? Now I have to reschedule and miss more time off work to return for the exam. Did not make any sense to me other than to bill me twice.
Nov 28, 2018
I trust and appreciate the staff's support and Andrea Corrick is amazing.
Nov 28, 2018
Staff was very friendly and efficient
Nov 27, 2018
do appreciate the doctor but a little work can be done with the staff at the front desks.
Nov 26, 2018
Staff was awesome getting me in last minute. Supervisor Christina worked her magic to get me in. Met Cindy PA she was very detailed and answered all my questions.
Nov 25, 2018
The front office is always very friendly and I love Dr. Jaacks. She is one of the warmest and most kind doctors I’ve ever known.
Nov 25, 2018
Friendly staff, appointments typically on time, never any issues
Nov 24, 2018
Dr lisa Jaacks was my doctor. Love her. She made me feel like family. Very caring and loving. I had depression and Anxiety but thankful to Dr Jaacks I got much better. Amazing Doctor. Staff very friendly. Clean office.
Nov 24, 2018
I switched doctors and feel like Dr . Goad actually listened and cared about me!
Nov 24, 2018
I have never had a problem with this facility. The staff and doctor very professional and always timely.
Nov 24, 2018
Dr. Zhang was so nice, friendly and concerned with all questions I asked. The service was nice and fast. I will refer my family and friends.
Nov 24, 2018
Fast and efficient no long wait
Nov 22, 2018
Was in and out in a very short time
Nov 22, 2018
Friendly staff and I love having a medical facility in my insurance network right here in Anthem!!
Nov 21, 2018
Super friendly and professional
Nov 20, 2018
Love this office. Office is clean and has welcoming decor. Lots of seating and magazines to read, TV to watch. Staff is friendly and organized. Dr. Zhang is my doctor and she is a wonderful mix of friendly, concerned but also very skilled which has always left me feeling very confident about her care. Would recommend to any of my friends or family.
Nov 19, 2018
I have been going to Dr Wilkey for many years. I appreciate her concerns when need be for my health and for the care that she gives.
Nov 18, 2018
Always treated great, and Dr Tom is the very best!!,
Nov 17, 2018
Remarkable customer care
Nov 16, 2018
I have went to this office for well over 16yrs. and I have never had any unpleasant issues. The staff over the years have been amazing and always friendly. Thank you all for doing an excellent job!!
Nov 16, 2018
professional, friendly, appropriate questions and answers. Thank you
Nov 16, 2018
Dr. Wilkey is absolutely wonderful! She’s efficient and caring at the same time.
Nov 16, 2018
Every encounter I have had with Desert West has been professional. I would strongly encourage any female and/or couple to have any gynecological/obstetric needs addressed at this facility.
Nov 15, 2018
Staff and doctor were very friendly, competent and accomodating.
Nov 15, 2018
I switched OBGYNs 6 years ago and I love the office. They have two locations that I go to. I do like my Doc a lot. He has been doing this for over 20 years and is knowledgeable in what he does.
Nov 15, 2018
I have had great experiences with this office and Dr. DeSalvo. I like that I have options for locations and can see the same provider and that ultrasound equipment is available in each location so I don’t have to go to an imaging center for ultrasounds. The wait times have never been long either.
Nov 15, 2018
Andrea Corrick is the best.
Nov 14, 2018
Love the staff, very professional
Nov 14, 2018
I have been going to Desert West OB/GYN for 20 years. I have always been happy with their service, caring staff, nurses and doctors!
Nov 13, 2018
The office staff are great... very professional and friendly. I’ve been seeing Dr. DeSalvo for several years and he is the best, love him.
Nov 11, 2018
I am so happy I found this place under my insurance search. Everyone is caring and friendly!
Nov 10, 2018
Drug pusher, she kept trying to sell me on some on going on some type of medication for menopause. I said no several & she just kept on
Nov 9, 2018
Dr Jaacks was very professional and gentle. Made me feel at ease. Facility was very clean.
Nov 9, 2018
Desert West is awesome! They have been with me through each pregnancy and even after! I appreciate all that you do !
Nov 9, 2018
Great Service and really professional and friendly service! Front desk seemed totally organized and well-trained - so nice. And Dr. Findlay was thorough and helpful. Two Thumbs Up!
Nov 8, 2018
Dr. Oehler is amazing! So kind and supportive!
Nov 8, 2018
The first provider and I didn't mesh very well, mostly a personality conflict, but since then I've been seen by two practitioners that I love. All have been excellent practitioners, it was more a matter of personality. With my two current practitioners, I have always felt comfortable openly discussing issues and asking questions, and have NEVER felt judged or criticized. They are always open to discussing options and give multiple suggestions for managing my health.
Nov 8, 2018
Dr.Jaacks is the best!!!!
Nov 8, 2018
Great practice with fantastic doctors, PAs and staff
Nov 8, 2018
I love Dr. Jaacks. She is personable, knowledgeable and caring.
Nov 7, 2018
Great Personnel and Gynecologist. I really like how my gynecologist took her time to listen and to advice me. Great Job 🙌
Nov 6, 2018
Very professional and courteous. Doctor covered all my concerns.
Nov 5, 2018
This place is Amazing kindhearted and friendly even on YOUR worst day!
Nov 5, 2018
The staff was incredibly helpful and friendly, the doctor was phenomenal, and everyone made me feel really comfortable during my first visit.
Nov 4, 2018
Desert West is great! Staff and service are amazing!
Nov 4, 2018
Very satisfied with my treatment by your staff. They were gentle, kind and all wore a smile. I like that
Nov 3, 2018
I always get into my appointments on time, actually early this time! Plus the staff is always so friendly!
Nov 2, 2018
1st time in long time in long long time, made me relax.
Nov 2, 2018
Busy office, BUT very friendly staff and the Drs are great.
Nov 2, 2018
very up beat office and friendly staff
Nov 1, 2018
Everyone was very nice. I was treated with courtesy, kindness and compassion. Thank you!
Nov 1, 2018
The registration staff was professional, organized and kind.
Nov 1, 2018
Everyone there is very friendly! I was not just rushed though, all of my questions and concerns were dealt with. I appreciate that!
Nov 1, 2018
Dr Oehler is outstanding. She immediately found a serious issue that numerous other OBGYNs over the years had missed. She aced my complicated surgery, and honestly, she’s such a perfectionist and so caring I was never even worried. And kudos to Victoria for being a rockstar!
Oct 31, 2018
My appointment was at 0730am .I was there 15 min early as instructed.i was seen by my NNP on time at o730. I'm impressed that I did not wait.
Oct 31, 2018
Great and friendly staff.. Dr Phillips is awesome and I would highly recommend him. Thank you
Oct 31, 2018
Dr Hope was amazing! She made me feel very comfortable and we even cracked some jokes. I would recommend her to anyone.
Oct 31, 2018
Friendly,helpful ,and fast
Oct 29, 2018
I always feel well taken care of & heard at Desert West.
Oct 29, 2018
I have been a patient at the Eugie office for quite a few years . I have always had a decent experience there . The only complaint I have ever had was time spent with your patients . It seems very rushed.
Oct 29, 2018
Friendly staff and great service
Oct 28, 2018
The NP who did my women’s exam was very professional and helpful. She was great and I’ll be back.
Oct 27, 2018
Office was a short wait time. Yearly woman's checkup.Happy with Dr DeSalvo, MD. He is always nice and professional.
Oct 27, 2018
Office staff is very friendly.
Oct 26, 2018
Andrea is absolutely wonderful. I recently switched over to Desert West OB/GYN and was absolutely blown away by the service I received. Not only are they prompt in checking you in and starting the appointment on time, but also are the perfect balance of professional yet personal! I would definitely recommend to anyone and everyone!
Oct 26, 2018
Great office staff and physicians! Check- in process went smooth and had virtually no wait.
Oct 26, 2018
The Doctors and Back Staff were amazing. I did not feel this way towards the front desk staff. I felt like I was inconveniencing them with checking in and checking out to make an appointment.
Oct 26, 2018
I have never been in an office that was very quick and efficient until this location. They were very polite and helpful with everything that needed to be done!
Oct 26, 2018
Outstanding customer service Excellent doctor
Oct 25, 2018
My appointment went great Doctor Zhang is the best gynecologist I've ever had Can't wait to go back
Oct 25, 2018
My daughter and I went in for a NP Consult. We felt extremely comfortable. The Female N.P that saw us both was very personable and made us feel very safe and comfortable. We enjoyed the visit.
Oct 25, 2018
I was very happy with my visit. I have already recommended my daughter. Just a note, as of Friday morning, I have not received a call to schedule the recommended exam. I will call back in a week if I do not receive a call. Thank you.
Oct 25, 2018
The office asked me to come 20 minutes early, only to wait 45 minutes past my appointment time with no "I'm sorry, the Dr. Is running late" or anything... When I mentioned this to the Dr she said she usually always runs late in the afternoon...I think they need to schedule appointments further apart in the afternoon and show more respect to their patients.
Oct 24, 2018
First time visit was a nice experience. Everyone working there was so nice and helpful and Dr Oehler was wonderful!
Oct 24, 2018
Super quick!! Made me feel so comfortable for my first time.
Oct 24, 2018
Dr. Zhang is wonderful. Very professional but also explaining everything I needed to know and at the same time helping me feel less anxious and worried.
Oct 22, 2018
Really nice office and staff. I really like Cindy Holsen who I saw. So down to earth and makes you feel comfortable.
Oct 22, 2018
Nurse Holsen was absolutely AMAZING. She took the time to explain everything to me and answered all of my questions. She made me feel so comfortable and was very reassuring and calming.
Oct 22, 2018
Always feel important an the staff an the Dr treat me with respect even tho I am older.
Oct 18, 2018
I have been seeing Dr Zhang for over 15 years and have absolute faith and trust in her. Whether for a well exam or surgery, I wouldn’t go anywhere else.
Oct 18, 2018
Great doctors! Friendly and knowledgeable staff!
Oct 17, 2018
I made my appointment for 10:30, I arrived at 10:10AM. There were a few people in front of me to check in, I signed in at 10:16. The check in person asked me if I had my forms already filled out or if I had brought them with me. That was not offered to me when I made my appointment! I then completed my forms and was finished by 10:30. I wasn't called to the exam room for over 30 minutes and then waited another 15 minutes after the MA took my vitals. I am not really upset, however I did take off work to make my appointment and be there on time. However my time wasn't really given any priority.
Oct 16, 2018
I showed up only to be sent away because it was not explained to me when I called for that I needed to wait 4-6 months for a follow up pap due to an abnormal one. My original call had it down as a new patient and then I had to explain it was a retest for a pap and they scheduled it and then it was to early for the visit. Very disappointed
Oct 15, 2018
Desert West OB GYN provides excellent care, all the doctors, nurse practioners and and PAs I've seen are great.
Oct 14, 2018
Everything went smoothly. All the employees were very friendly and professional. Dr. Phillips put me at ease and answered all my questions.
Oct 13, 2018
Staff friendly and helpful.
Oct 13, 2018
I love Dr. Oehler however scheduling an appointment for an annual exam is very difficult.
Oct 11, 2018
I like the privacy and felt comfortable speaking with my doctor without feeling embarrassed.
Oct 10, 2018
I never mind going to your offive
Oct 10, 2018
In quick, little waiting, super friendly and caring staff. I love seeing Hope Findlay, she's approachable, concerned, and just plain nice. I always feel well cared for when I leave Desert West. Have gone through 2 pregnancies with them!
Oct 10, 2018
I love this practice! The staff are always friendly and timely, and I always receive excellent care!
Oct 10, 2018
I refer to you guys all of the time.
Oct 8, 2018
Go Irish!! Dr. Oehler rocks
Oct 7, 2018
Great flow of check-in process. Staff and doctors friendly and caring.
Oct 6, 2018
Great practice. Wonderful bedside manner.
Oct 6, 2018
Terrific people at the reception desk! They let me know exactly what was needed for my visit. All the employees were very kind and respectful! My nurse practitioner was very professional and kind. She explained everything to me as we moved through my exam. Very good!
Oct 6, 2018
I've been seeing Dr. Desalvo for 15 years. My experience at both original locations is always great. That's why I keep coming back.
Oct 6, 2018
Dr Winter Dowland is THE BEST. She is a great dr attententive and has amazing bedside manner. So glad to have found her.
Oct 5, 2018
The staff and doctors were all pleasant and professional and listened to me!
Oct 5, 2018
Everyone is very nice and helpful in the office.
Oct 5, 2018
No wait time , and Dr. Koon took his time and explained everything for which I really appreciated it
Oct 5, 2018
😊👍😊👍👍👍👍👍👍👍👍👍👍👍👍👍🤪🤪🤪🤪🤪🤪👍👍🤪👍👍🤪
Oct 5, 2018
AMAZING !! After years of searching for a GYN I am so happy that I found Dr. Winter Dowland, she knew exactly how to help me which makes me so thankful.
Oct 3, 2018
My appointment was super punctual and I felt really good and comfortable seeing as it was my first time there. However the staff at check in were pretty rude and dismissive of me and any questions I had.
Oct 3, 2018
My appointment was schedule within a week of my request for a routine well woman check. I was called back in to see the doctor 15 minutes earlier than appointment time. Dr. Philips and his assistant Heaven were so friendly, and explained everything to my satisfaction. The response for referrals and any questions post exam is fast, and reassuring.
Oct 3, 2018
NP was great. Helpful, made me comfortable was ver knowledgeable.
Oct 3, 2018
Based solely on this visit, I would not recommend Desert West. I normally see Dr Tom, however her calendar fills up quickly and I often have to schedule out 3 months in advance. I came in for an annual exam and had complaints about abdominal pain. There were no offers for remedy, I had to ask. I had to ask for an ovarian ultra sound and I had to ask for medication for another issue. The assistant who took my blood pressure put the cuff on, squeezed three times and immediately let the air out all in one motion and then told me my blood pressure was 118 over 78 which was not accurate - to which I was surprised. I took it with my own monitor when she left the room and it was 148 over 92 (closer to what I expected) as I had just had a Red Bull and had not taken my BP meds yet. I was to have been prescribed some medication to my pharmacy over the phone for an issue that I asked for treatment for and went to pick it up two days later and there was nothing called in for me. I have been a patient of this clinic for 15 years. This visit was horrible and I felt like the practitioners were just going through the motions speaking and not listening. Big waste of my time for sure.
Oct 2, 2018
I would like to take a more time with patient. No rush out the door..
Oct 2, 2018
Everyone was amazing!! Especially my doctor!!! My best experience ever!!!!
Oct 1, 2018
Dr Qzhang is very friendly and knowledgeable . Takes time to clarify all our questions and very patient.
Sep 30, 2018
After being gone for a few years, I returned to your office and felt at home. Both of our children were born over 25 years ago through the care of your office. I have always been happy with the doctors that have cared for me and I am so glad to be back! My well woman check up with a Pap smear was very well done and I appreciate all the staff that helped me that day. Thanks!
Sep 30, 2018
I was very pleased with the efficiency of the front office and the wait time to see the Dr. Dr. Coon was kind and very thorough and I was very pleased with my entire visit!
Sep 30, 2018
I absolutely love Dr Zhang I have been seeing her for over 10 years and she is absoulety the best OBGYN.
Sep 30, 2018
It is a very professional but friendly atmosphere!
Sep 29, 2018
Yuri & Cynthia Holsen take great care of me!
Sep 29, 2018
Very friendly and welcoming.
Sep 29, 2018
Staff was very friendly, I was seen on time and the doctor was professional and personanable.
Sep 28, 2018
Everyone was so friendly and I was in n out in 30 min.
Sep 28, 2018
I was very pleased with my visit she made me feel very comfortable and carried on a friendly conversation with myself. Thank you!
Sep 28, 2018
The Nurse Practitioner was kind and professional.
Sep 28, 2018
I absolutely love Desert West! I’ve never had a bad experience with them; the entire staff are nothing but kind and generous. My doctor was very personable and have fantastic bed side manner. I highly recommend this obgyn to any woman.
Sep 28, 2018
The office staff was very efficient - yet friendly while processing my appointment paperwork. They seemed knowledgeable of their processes that made me feel confident that the appointment would go well. Additionally - I had not previously met Dr. Kelly Goad, but was very pleased with her professional - yet personable manner in conducting the exam. I felt immediately comfortable which led to my trust in her final analysis for answers to my appointment concerns. She was awesome!
Sep 28, 2018
Appreciate the services of you
Sep 27, 2018
Dr Philips is a class act doctor, excellent mannerism and gentle approach makes me feel comfortable and his genuine concern for patients is what woman expects during a wellness visit
Sep 27, 2018
I love Desert West and would always recommend that friends/family go there. However, I wouldn't recommend that they see Dr. Koon (spelling?). I would give Desert West and Dr. DeSalvo 5 stars and Dr. Koon 1 star.
Sep 27, 2018
I am a working individual therefore I have to take time off of work for Dr appts. I was told to be at your office 20 min prior to my appointment. Which I was and with my paperwork already completed. I waited an additional 45 min after the time of my appointment before I was even taken back to an examining room. I was told by the nurse it is because the Dr likes to take time with her patients and would afford me the same. I appreciate the time the Dr spends with her patients. You don't find too many Drs these days that don't make you feel like you are on an assembly line. But maybe she needs to book her appointments a little further apart so people aren't waiting 45 minutes just to be seen. My time is just as valuable as the Drs.
Sep 27, 2018
This was my first visit here. I really liked Dr Boots. I ended up having a minor procedure done. She is very gentle and really kind and helpful.
Sep 27, 2018
I'm very happy with your office and Dr. Dowland. I think she's amazing, she takes her time explaining everything to me and she truly cares about her patients. I have already recommended several of my friends to her. I'm so blessed I found an amazing DR in the North Valley.Thank you!
Sep 26, 2018
My appointment was very fast. I felt like I was moved through and to the provider very quickly. My provider spent time with me, and even though I know she is very busy. I never felt like she was rushing or in a hurry.
Sep 26, 2018
I think first impressions are everything. So when the ladies at the front are unfriendly and impersonable, it throws off the whole experience, even if your doctor is awesome.
Sep 25, 2018
My appointment was with Dr R. Phillips. He ask questions and listened to my answers. After the examination he diagnoised the problem and wrote me a prescription which has worked very well. I am completely satisfied with the doctor and the clinic.
Sep 23, 2018
I am very happy with Dr. Goad and have seen her for several years. She was not available when my yearly was due so I made an appt with PA, Swensen. My experience with her was fair. She did her job, asked the questions, performed the exam but lacked good interactive communication skills. Seems like she has been doing this for ages and my experience with her was that it was just rote procedure. I would prefer not to see her again as I felt like a number. With Dr. Goad I always feel listened to, she asks further questions, provides compassion and empathy and is exhaustive in her exam. She is top notch.
Sep 23, 2018
I ws seen promptly and the nurse practitioner was friendly and professional. She was very competent. I liked her and felt comfortable with her.
Sep 22, 2018
Very pleasant experience of caring and personal attitude taking care of me and answering my questions
Sep 22, 2018
Thank all of you for a wonderful visit, everyone was very friendly and helpful, even thou the location is farther away, I enjoyed my visit so much I’m going to return!
Sep 22, 2018
Great staff very clean and comfortable office
Sep 22, 2018
I love Dr. Phillips. I always feel all will be well in his hands.
Sep 21, 2018
Friendly staff and great doctors.
Sep 21, 2018
Love my dr, but I wasn’t able to get in to see her so I saw the nurse practitioner and she was great!
Sep 21, 2018
I loved the provider, but the waiting room was very bland. It wasn't impressive when I walked in as a new patient. It was clean, but for the area it is in, I was thinking it would have new furniture, maybe wallpaper or a TV. Just something to make you want to come back. I also didn't like when you walked out into the waiting room, everyone was staring at you. When I walked in, the front office didn't greet me. I actually stood there waiting for someone to address me for about 3 min. Customer experience was not impressive. They also said they were going to call me for an appt for an ultrasound and it's been 4 days and I still haven't heard from anyone.
Sep 20, 2018
The only problem is the person that made my appointment. I tried to explain to her that I needed to see the doctor as soon as possible. She ignored that and never told me an emergency appointment was possible or attempted to find one for me. Despise my telling her my reasons for asking to see the doctor. I even asked if I could get a call if there was a cancelation, she curtly told me "we don't do that". She told me I could keep trying for an appointment on line. I had to wait almost two months for my appointment. She was very short with me for the entire call. Other than this one person the other staff was fine and I am extremely happy with my doctor.
Sep 20, 2018
Desert West is the absolute best ! I gave have worked with 3 different Doctor over time at this office. Dr Phillips, Dr Tom, Dr Jaacks. All have been wonderful and caring always.
Sep 20, 2018
Been coming to this office and Andrea Corrick for years, she is the best!
Sep 20, 2018
Everyone is always so kind and helpful
Sep 19, 2018
Professional, felt very comfortable with the doctor, clean offices. Overal experience A+.
Sep 19, 2018
I've been going to Desert West OBGYN for 17 years now I have to say I find them to be the best in the valley. I've had the same doctor -Dr. Oehler for 17 years. she delivered my first born almost 12 years ago and now my second who's 7 months. They get you in right away, very easy to talk to I highly recommend their office to any and all pregnant women expecting or if you're just looking for a gynecologist. I've had a few procedures done outpatient by dr. Oehler easy recovery never have I had complications I will continue to go to her - sooner than later my preteen will eventually start seeing her. Thank you desert West for everything you've done for me and my family!
Sep 19, 2018
Professional staff and Nurse Practitioners. I have been a patient for over 4 years and satisfied with my care and instruction.
Sep 18, 2018
Very nice and attentive staff! Dr winter dawland Makes makes you feel comfortable and at ease.
Sep 17, 2018
I saw that Dr. Lisa Jaacks was highly rated online, so I booked an appointment with her. But I was skeptical of the rave reviews. Was it just hype? I saw her this week. It wasn't hype. She really is that great of a doctor. So blessed to be one of her patients!
Sep 16, 2018
Saw an excellent PA, but I realized later I was given only a first name. I have no doctor’s name to reference for follow-up calls. I’m wondering what limits constrain what PAs can tell you without a Doctor’s permission. The follow up voice mail message with test results was read in a rush like it was a boring script. I was told I would have a prescription, but there has been no follow-up. My own call to the office included too-long of a wait so I will have to visit in person. I couldn’t leave a message because that required a doctor’s last name in order to be routed, which I don’t have. The office experience is about what I expected, but the follow-up has been disappointing. Not sure I’ll go back; if I do, I’ll ask more questions.
Sep 16, 2018
Dr Tom is very personable, she takes the time to ask questions and actively listens to you.
Sep 16, 2018
Everyone on your team is so nice and efficient. My wait time was minimum and I was out of there in no time which is a big plus to me
Sep 16, 2018
Love everyone there. From walking in to walking out. Love love love Dr Dowland. I am the worst patient. These girls and doctor kept me calm and didn't bother me at all
Sep 16, 2018
Dr. Winter Dowland is a wonderful Doctor. She is friendly and caring. She really takes the time to interact on a personal level. I cannot praise her highly enough.
Sep 16, 2018
I've seen Dr. Oehler since I was 18 years old. I trust her to take care of me and my babies and she has done a great job!
Sep 15, 2018
Dr. DeSalvo is the best. He delivered my son 6 years ago and I will never go to anyone else. He is so nice and explains things so well!
Sep 15, 2018
I deliberately scheduled an early morning appointment, in hopes of not having a long wait. This was my first appointment with Susan, a nurse practitioner. She was friendly, informed, and not seemingly rushed, taking sufficient time to answer all my questions. I liked her very much.
Sep 15, 2018
Wilkey is the best have been going to her for over 27 years. Was recommended by a nurse in a hospital when I was having my child. Did not like my current doctor.
Sep 14, 2018
Everyone in the office is very kind and helpful. Dr. Wilkey is awesome!! Her assistant is a sweet young lady and very helpful.
Sep 14, 2018
I have recommended Dr. Phillips to numerous people, who are all now patients.
Sep 14, 2018
You are treated like a human. Excellent customer service. Thank you.
Sep 14, 2018
I love Dr Tom, she’s caring and spends the right amount of time with me to answer question.
Sep 14, 2018
This is the first time I've ever been to a doctors appointment and taken back so quickly and was not left in the room for over an hour. The office was very clean and the staff was very nice and professional. The whole experience was great.
Sep 14, 2018
Medical staff is excellent
Sep 13, 2018
Always pleasant and welcoming
Sep 13, 2018
Love Andi Corrick! This is great location!
Sep 13, 2018
Loved my new Doctor, she listened to what I believe to be true, gave me well thought out explanations. She was open to trying a new path and making adjustments to my hormones. She did not live by test ranges and saw me as unique.
Sep 12, 2018
It was a longer wait than I expected.
Sep 12, 2018
In before I could sit down saw dr very quickly. Love dr zhang. Out so quickly I almost like a whirlwind
Sep 12, 2018
I LOVE Dr Oehler. She is very attentive. She cares about her patients!
Sep 12, 2018
The Dr. was very nice and understanding, put me at ease.
Sep 10, 2018
The office was clean, the staff friendly and helpful! So glad I found a great doc!
Sep 10, 2018
I was in, file taken, copay completed, taken back and seen dr. Very well on the routine.
Sep 9, 2018
Professional, efficient, knowledgeable and comfortable. I switched year before I had my baby and have not looked back since.
Sep 9, 2018
I have been seeing Dr. Desalvo for years. Wonderful person and the office always have friendly people to help you with anything you may need.
Sep 8, 2018
Dr. Dowland is the ONE physician that I see who is engaging, acts, like she cares, and spends as much time as I need answering questions and discussing options.
Sep 8, 2018
All of the staff were very friendly and helpful. Dr. Tom made me feel comfortable and took the time needed to answer all of my questions. I didn't feel rushed, I actually felt like the Dr cared about me.
Sep 8, 2018
Always a pleasant interaction with the providers there.
Sep 8, 2018
Love the office and the staff. Everyone was very friendly and helpful! Great environment and made me feel comfortable.
Sep 7, 2018
I’m glad to give feed back makes me feel my opinion is genuinely valued and I feel comfortable with the doctors and decisions
Sep 6, 2018
I have sent family and friends to Desert West. I trust Dr. DeSalvo so much I will be bringing my daughter to him. I always tell Dr. DeSalvo I wish he could be my Doctor for everything because he is so fantastic!
Sep 6, 2018
Great care! I have always been very happy with the level of care I have received at Desert West. Dr. DeSalvo and the staff always make me feel welcome. They take time to answer my questions and make sure I understand any instructions I've been given.
Sep 6, 2018
This has been my gyn almost 20 years , I have seen all of the changes to the front office and the additions of the new locations thru out the valley . One thing always remains the same , the staff , from the ever changing ladies at the front desk to the addition of new drs and rnp . It’s always a very friendly welcoming atmosphere. Looking forward to the new building in 2020
Sep 5, 2018
No waiting Nurse Practitioner was very thorough. Pleasant front desk staff.
Sep 4, 2018
The office is friendly, and the doctor is very efficient and caring.
Sep 2, 2018
Dr. Oehler made me feel very relaxed and comfortable she's very sweet and caring. It was very much appreciated.
Sep 2, 2018
I actually did just refer a friend!! To the Anthem office.
Sep 1, 2018
Check in was quick, I didn’t wait long to be called back. However, I didn’t feel like the doctor took enough time with me. He didn’t acknowledge any of my concerns. I felt like he was rushed, and I got “fast food medicine” as a result.
Aug 31, 2018
Great OB services. I have been with Desert West for the last 20 years. They are great with OB side of their business. Since I haven't needed that kind of service for 17 years, I find it difficult to get appointment or even through to the appointment line. I usually find out my test results from the lab first then I wait serval days, sometimes I never hear back regarding the results.
Aug 31, 2018
Great service, people are nice and welcoming.
Aug 30, 2018
I felt staff was very nice and same for the doctor. Information was given and physician was there to give support and answered all questions. Made me feel most comfortable. Best appointment I have ever had.
Aug 30, 2018
I first came to Desert West OB/GYN fall of 2015 when I was pregnant with baby #2. I found an amazing doctor here, Dr. Jaacks! The staff was always friendly and helpful. Short waiting times, too. Now I'm back for baby #3!
Aug 30, 2018
prompt, courteous, and efficient.
Aug 30, 2018
Everything always goes smoothly! Andrea is the best!!!
Aug 30, 2018
Doctor dowland is amazing! She’s has been supportive, friendly and informative throughout my whole pregnancy and post pregnancy. I will continue to go to her for my future children and recommend her to everyone!
Aug 29, 2018
This was my first visit with Dr. Dowland. She is a true professional. Excellent bedside manner, friendly, extremely knowledgeable and provided excellent education throughout the appointment and exam. I am a healthcare professional and truly appreciated her expertise. It is clear she is extremely knowledable and she knows how to convey this in an appropriate way. I will definitely continue under her care and feel confident she will be a great resource
Aug 29, 2018
you are always great!!! I have been going to Desert West OBGYN for 15years!! Wouldn't go anywhere else!!!!
Aug 29, 2018
Everyone from the front desk personnel, Dr. Boots and her assistant, were very professional and welcoming to me. I felt they were interested in me and took time to answer my questions and concerns.
Aug 29, 2018
Dr Boots is so kind and very gentle.
Aug 29, 2018
I love this office. Always very kind, respectful, and punctual. Andrea is amazing.
Aug 29, 2018
I have been coming to Desert West or fsince I moved to the Valley in 1999. The providers and staff are kind and caring regarding the services they provide. I currently see Andrea the Nurse Practitioner who takes the time to review my health history and is overall an amazing practitioner. I work in the healthcare field and understand what it takes to run an office, Desert West does an amazing job providing quality, caring patient care.
Aug 29, 2018
I love Dr. Zheng - she always makes me feel comfortable and listened to.
Aug 28, 2018
The nurse practitioner was amazing!!! She spent a good amount of time with me and was very thorough and kind. I’m so glad I switched to the deer valley location!! It seemed like everything ran more smoothly than the thunderbird location.
Aug 26, 2018
My Dr Judy Tom is the most amazing, caring and thorough GYN ever! She truly makes you feel like she cares and puts your mind at ease. I am truly Blessed that she’s got my back! I Love her! Thank you Dr Tom for being YOU!
Aug 26, 2018
Dr. Christine Oehler is absolutely fabulous! So professional, kind, very, very caring and her sincerity makes me feel so comfortable in my appointments. The nicest Doctor I've ever had! She has such a warm, caring presence with a very calming, relaxed manner and voice. I feel very "lucky" to have found such a great Doctor!
Aug 25, 2018
Everyone in the office is FABULOUS!
Aug 25, 2018
Andrea is the best person I’ve ever seen! She cares for you on a personal level and makes you feel comfortable! She makes me feel important and shows you the care a true doctor does!! I would recommend her to everyone!! I love her and enjoy her company!!! Andrea is amazing!
Aug 24, 2018
I really liked Dr. Zhang. She was personable, knowledgeable, and explained well the procedure that I had done. She also discussed with me other problem areas that she saw and talked with me about some of the things that I could choose to correct them. I will definitely want to see her as my regular gynecologist.
Aug 24, 2018
Cindy Holson and Yuri are great. Always appreciate how pleasant and helpful they are. Always look forward to seeing them!
Aug 23, 2018
A hiccup at check-in...they sent me to window 4 where no one was working and let me just stand there for several minutes while six workers wandered around ignoring me. Finally the person at the next window came over and was friendly and helpful. I had a very short wait to see the doctor. I really liked Dr. Zhang, who took the time to ask me questions, listen to my answers, and thoroughly explain things to me. I have definitely found my regular ob/gyn.
Aug 23, 2018
Dr. Tom goes out of her way to make you feel comfortable.
Aug 23, 2018
I’ve been with Dr DeSalvo for over 5years now and I wouldn’t dare change. This very last visit though was so pleasant and such a breeze. I love everything about Desert West. Thanks so much for everything you do!
Aug 23, 2018
At my first visit I felt rushed, as if I were another number at the drive through. The doctor spoke too fast and in less than 10 minutes she was in and out.
Aug 23, 2018
I had been looking for a new gynecologist and a friend recommended Desert West. I am so happy I followed through! My first visit was due to an urgent, disconcerting problem, and the NP, Cindy Holson, and her medical assistant ( Yuri - not sure of the spelling) were thoroughly professional, well-informed, and welcoming. They really listened. There was no rush. I felt so comfortable and feel I have found a new medical home.
Aug 23, 2018
I love that even though they are busy and schedules are packed they find time to fit you in with the doctor and not the nurse and I love that they are on top of everything and do their best to answer any questions you have and make you feel special and don't rush you out. I feel like I'm being heard and given their full attention during my visit.
Aug 23, 2018
Dr Dowland was so informative and was so comforting while I was at my appointment. It is never easy to hear hard news but she made it easier and I am just so happy I found her!
Aug 23, 2018
I've been coming here a little over 3 years and everyone is very nice and professional. There was a problem with my doctor not being available, and was able to be seen by a nurse practiioner for my scheduled appointment. I appreciated the time they took to help me keep the appointment.
Aug 22, 2018
Always a good experience when visiting the office. I always trust and appreciate Dr. Dowland's advise and expertise. She knows her stuff :) !
Aug 22, 2018
Dr. Hope was amazing! First time ever going to a obgyn and she made me feel really comfortable!! She has a big heart you can tell she really cares about her patients! I well be definitely going back to her no problem!! Thanks for making me feel at home!
Aug 22, 2018
The walls in the examination rooms are very thin I could hear patients and doctors conversation like we were in the same room.. low quality construction office.. Sincerely Magdalena Ross
Aug 22, 2018
You all are so nice!! Always on time.
Aug 21, 2018
As always everyone from the moment I walk in the door until I walk out is professional and very nice and helpful. I also very much appreciate that they through but quick. I was early and they got me in early and out before my actual appointment was suppose to start.
Aug 20, 2018
Had a great first appointment, very thorough and got to see the baby.
Aug 19, 2018
I love coming here dr zhang and her assistant are the best. All the staff there are awesome they check in you as soon as as possible as well get you back fast they’re always nice and friendly I would definitely recommend this office to all my friends and family
Aug 19, 2018
Highly respect Dr Dowland. She takes the time to listen and provides valuable advice. The staff is great too.
Aug 18, 2018
I liked Dr. Boots very much and was very impressed with the ease I felt to be able to talk to her and her giving me options.
Aug 17, 2018
I really liked Dr. Wilkey (first visit) and the office staff were all very nice. My appointment time was 10:15 and I wasn't seen until nearly an hour later. That sours me a bit.
Aug 17, 2018
Dr. Goad is a good listener, friendly and caring. I’ve been a patient of Desert West for many, many years.
Aug 17, 2018
Everyone is very nice and professional!
Aug 17, 2018
wasn't impressed with my visit. the doctor rushed through my annual visit and was practically running out of the door when the exam was done. I mentioned I had a baby a year ago at another clinic and she didn't even ask of there complications etc. that would effect my overall health the appointment was completely rushed
Aug 17, 2018
Everyone at desert west OB/GYN was awesome, especially Dr. Nina Wilkey. Thank God for Dr. Wilkey! She found a mass on my abdomen during a routine check-up and has been on top of things to expedite all my tests, bloodwork and appointment with surgeon.
Aug 17, 2018
I seen Fawn Findlay FNB-BC I have been a patient of Desert West for 42 years She made me feel very comfortable and answered all me questions.
Aug 16, 2018
Excellent service. Dr. Da Silva listened attentively to my concerns and asked questions to ensure we discussed any issue that may be present.
Aug 15, 2018
Dr Phillips is excellent!
Aug 15, 2018
Like it very helpful like the reminders
Aug 12, 2018
I usually have a good visit, but yesterday I was in the waiting room for more than an hour. I had my blood pressure taken and then began another long wait. Later someone looked in and seemed surprised to see me. The doctor can in, and we rushed through the appointment, and I didn't get a breast exam. When I came out the door was locked I came in, and staff was waiting for me to leave. I love my doctor, but yesterday was like Murphy's law.
Aug 12, 2018
I love that i never have to wait for a long time.
Aug 12, 2018
Dr Qi Zhang is a very nice and professional doctor.
Aug 12, 2018
Dr. Oehler is great. however, the message with test results was not handled well at all. a message to follow up for another appointment with another doctor, but very little detail about the test results or what type of follow up is suggested. called back twice and still waiting for a return call from my last message
Aug 11, 2018
I have had a breast examine and I have an appt. with my doctor to decide what is best for the colon. Thanks
Aug 11, 2018
Great location, doctors and other staff.
Aug 11, 2018
I love the staff here! They have all been so kind and helpful! Dr. Boots is so sweet and truly cares! NP Corrick really made me feel comfortable when I was seen after my Essure surgery. She made me feel like I could be myself and didn't get irritated with my billions of questions!
Aug 10, 2018
Busy, personal lobby, didn’t seem very welcoming
Aug 10, 2018
Andrea Corrick is fantastic.
Aug 10, 2018
Great practice! Felt like the nurse really cared about my concerns.
Aug 10, 2018
Friendly and efficient office staff. Great doc!
Aug 9, 2018
The staff is friendly and caring. Cynthia Holsen is amazing!
Aug 9, 2018
I love coming to the office it’s so close to my work .
Aug 8, 2018
Dr. Kristin Oehler is an AMAZING doctor and a genuine, caring person!! She delivered my son nearly 11 years ago and I have been just so blessed to have her as my doctor and my friend.
Aug 8, 2018
Dr Wilkey is the BEST!! She is extremely attentive & supportive ~ appreciate her!!
Aug 8, 2018
Absolutely LOVED your office. First time and switched mid-pregnancy. Everyone was welcoming and professional! So happy!
Aug 8, 2018
Everyone in the office is friendly and helpful.
Aug 8, 2018
I have always been very impressed with Dr. Judy Tom’s professionalism and her caring attitude. She never rushes you through your appointment. She’s very attentive and listens to your concerns.
Aug 8, 2018
Front desk staff,the medical assistant and nurse practitioner they are Awesome!🙂
Aug 6, 2018
Cynthia Holsen is amazing! I continue to come to this location even though I moved 30 minutes away! They are very kind and attentive to the patients needs.
Aug 5, 2018
friendly efficient punctual
Aug 5, 2018
This is the first time I sent to the Anthem office and it was a great experience. The lady at the front counter was very sweet. I was brought back right away. Dr. Andrea Corrick was wonderful, as usual. I feel very comfortable with her, and she is very knowledgeable.
Aug 5, 2018
Very warm and welcoming. Informative and didn’t feel rushed. This is a big deal when it’s your first baby appointment ever and I’m so glad I’m a patient here.
Aug 5, 2018
This particular office was very pleasant and efficient. Staff friendly and timely. I saw the NP, Cindy, and she was knowledgeable, forthcoming, and considerate. I would definitely consider seeing her again in the future.
Aug 4, 2018
I always have a pleasant experience. I never have to wait long for my appointment. My doctor is fantastic and a joy to talk to. I will always recommend this location to others. My doctor is Dr Zhang.
Aug 3, 2018
Front office is friendly and efficient. Dr. Tom is knowledgeable and very friendly while maintaining a professional atmosphere.I would definitely recommend Desert West OB/GYN.
Aug 3, 2018
Andrea is an amazing Doctor she makes you feel Very welcome and very comfortable love going to her.
Aug 3, 2018
Outstanding medical care, advice and customer service! I greatly appreciate Dr. Tom's professionalism and humanistic care! Thank you for truly caring!
Aug 3, 2018
Dr. Winter was very nice. I've never been to a woman doctor, but am very happy with my visit.
Aug 2, 2018
The whole staff is very professional and kind.
Aug 2, 2018
The office runs very smoothly and efficiently. I was in and out from my appointment in under 30 minutes. It's really great not to have a long wait to see the doctor!
Aug 2, 2018
I checked in 20 minutes early like they asked me too. I was not seen by doctor until 1 hour and 25 minutes later!! I had to go ask if they forgot about me. They did not offer to advise me of the doctor running late. not good!
Aug 1, 2018
Dr. Tom is one in a million! She caring and compassionate! I still come to here to catch up in our kiddos and know that she knows what is best for me!
Jul 28, 2018
Always great, from front desk through Dr Koon's service.
Jul 28, 2018
It was the first time I felt like a Dr really listened to my concerns and discussed them with me.
Jul 28, 2018
Friendly and clean. Doctors assistant responds well within the 24 hour period. Dr. Phillips listens to concerns. The staff helpful and willing to help in any way.
Jul 28, 2018
It was my first time back in awhile! The doctor was amazing and so was the MA rooming me. Although, there was a assistant who was taking my blood, she wasn't very friendly. Overall experience, I would highly recommend Desert West!!
Jul 27, 2018
The office staff is friendly and knowledgeable. I have been seeing Dr. Koon for years, and have never had a bad experience. He is a great doctor.
Jul 26, 2018
Andy is so great! Been with her for years.
Jul 26, 2018
I was in search for a new OB since coming to Arizona and thought Desert West was great! Friendly and convenient!
Jul 26, 2018
The office staff is always friendly and my appointment is always on time. All my questions are answered.
Jul 26, 2018
Dr. Goad is the most phenomenal medical provider that I have ever encountered. Her attention to detail, kindness, loving demeaner helps me as the patient feel comfortable in being honest about my care. I even come from another state to see her. Thank you from the bottom of my heart!!
Jul 25, 2018
All the doctors and PAs are excellent!!
Jul 25, 2018
Everyone is always friendly. I have been a patient of Dr. Koons for many years. He has the best bedside manner of a doctor I've ever been to.
Jul 22, 2018
I would highly recommend the office of Desert West OBGYN. FIVE STARS!
Jul 22, 2018
Dr Wilkey is great.She takes the time to listen and discuss issues and options. Only down side was trying to schedule an appointment and waiting time. The location I wanted to go to was fully booked and they could not schedule appointments past that date. I had to call back after a certain date to make an appointment. The only other issue I had was the waiting time . I was asked to arrive 20 mins prior to my appointment, only to be called to the consulting room 20 mins after my scheduled appointment and then I waited another 20-25 minutes before I saw the doctor. I saw the doctor an hour after my scheduled arrival time.
Jul 22, 2018
Very professional ,very nice staff, Dr. is great he explains everything very well , they called me in right away , I'd definitely recommend Desert west
Jul 21, 2018
amazing staff and an amazing visit I had!!!
Jul 21, 2018
This office was quick, clean and made you feel very comfortable.
Jul 21, 2018
Great experience. I actually brought my daughter in a couple of months ago for her first appointment and loved how the Dr. took the time with her to explain everything and that she actually asked my daughter questions instead of looking to me for answers. My first visit to the obgyn as a child was awful. It was refreshing that a Dr actually took the time to get to know her patient. So I decided with that type of service, it was now my turn to make an appointment. The Anthem office did not have any available appointments for the time and day that worked for me and the appointment setter took the time to look at the other offices to get me in and my experience with my NP was the same, took her time to understand me and was very understanding.
Jul 20, 2018
super nice staff, no hassle to get an appointment set up!
Jul 20, 2018
I love this office and their zdoctors and Nurse Practitioners. I've always had a great experience coming here on all of my visits. Thank you Desert West
Jul 20, 2018
I had a sub because i could not see my dr. I did not have a sign language interpreter, the D.O. Did not know anything about my history, she did not communicate (write) that i was to get an ultrasound, she said my current did not need to be continued (it was called in to my pharmacy), I inquired abt a medicine for pain during intercourse (she called it to pharmacy and did not inform me that she would do so) It was PAINFUL during my exam and she knew it I found out about most of the above problems from her nurse! The nurse did write or show me on paperwork she had to communicate with me kudos to the nurse
Jul 20, 2018
Great office!! DR Koon and his Assistant where amazing. I’m happy I found a great obgyn office with such helpful staff.
Jul 20, 2018
Always love seeing Dr. Zhang...she diagnosed my ovarian cancer in 2009 and was in tears when she told me.
Jul 20, 2018
I had my children with Nina Wilkey, MD in this group in the 1990’s. I came back to see Andrea Corrick, WHNP, she was amazing. She put me at ease, was on time and I was in and out very quickly
Jul 20, 2018
Dr Goad is great! I’ve been going to see her for years and have always had a positive experience.
Jul 19, 2018
Very efficient office with minimal waiting and friendly staff.
Jul 19, 2018
I had an appointment with Dr. Lee Koon, when he arrived in the room he was very polite and understanding, he told me the procedure he was going to do and walked me through everything, the office was very nice and the people that work there are wonderful and understanding. I would recommend this office and Dr. Lee Koon to others.
Jul 19, 2018
Since I have been going their for my appointments. It's been a good visit the staff are very friendly and the Drs and assistants are thorough and they all cate about your health. Thank You so much.
Jul 19, 2018
The staff is always there to greet you with a smile! I am usually in and out with very little wait time!!!
Jul 19, 2018
Dr Goad is an amazing doctor, very knowledgeable and thorough. She takes the time to ask questions and understand any issues. Also, she makes sure you understand everything about her plan for treatment. I have been coming to this office for over 5 years, each time she remembers me and asks about my personal life, which makes me feel that she really invests her time in her patients. I always leave confident that Dr Goad has my best interest in mind. I would highly recommend her. Thank you and your staff for all you do!
Jul 18, 2018
The staff was courteous and professional.
Jul 17, 2018
Staff very efficient and polite cares for you
Jul 17, 2018
Loved my experience, doctor and nurse were amazing!!!
Jul 15, 2018
Susan was so gentle and I felt completely comfortable with her.
Jul 15, 2018
The staff are amazing and carrying. Dr. Phillips is very caring and does a great job at explaining procedures. I have have two surgical procedures done by him and hes been so great.
Jul 15, 2018
Quick and easy check in, friendly staff and Dr Oehler is so nice. She doesn't rush, takes time to answer all your questions, very gentle and caring.
Jul 14, 2018
Found my new OB office! No wait, friendly staff, professional office, and best of all Dr and PA's take their time and do not rush you out. Several convenient valley locations and was able to get in as a new patient same week! Outstanding!
Jul 14, 2018
Love Dr. Goad!. Staff was very nice.
Jul 14, 2018
Friendly and good service from all levels. Keep it up!
Jul 14, 2018
Love Desert West OBGYN! The staff is so nice and DR. Wilky is the best!
Jul 14, 2018
Excellent staff. Courteous and helpful.
Jul 13, 2018
I have been seeing Dr Koon for many years to treat my health issues. He is always open with treatment options and concerned to make my everyday life better. He has conducted the last two surgeries and I was well informed during the process.
Jul 13, 2018
Dr. Dowland was wonderful! She was easy to talk to and listened patiently to our questions. I felt comfortable and know I'm in good hands going through this journey they call pregnancy!
Jul 12, 2018
i was very disappointed that this was my first visit to a new Dr and facility and no time was taken out to ask about my previous medical history, I felt like I was just another #. I did not like the fact that the specimen taken for the Pap Smear was left unattended and I was told that someone would come pickup. How do I know that is not going to get mixed up with someone else's or even how long it was left unattended in the exam room.
Jul 12, 2018
I’ve been going to Dr. Wilkey for ages now. Personally, I feel comfortable with her when there have been plenty before her that I didn’t. She does tend to take a long time, but it seems that it’s due to her providing adequate attention to each patient...down to the note taking. I for one appreciate it.
Jul 11, 2018
I’ve been seeing Dr Wilkey for over 20 years. She and her staff are always kind, caring and professional. I have referred many people to this office and will continue to do so.
Jul 11, 2018
Dr. Corrick is an amazing doctor! Not all doctors there are good... but she is amazing.
Jul 11, 2018
I checked in with plenty of time to fill out paperwork before my scheduled appointment. But I waited in the waiting room for over 30 min. I kept seeing other patients come in and asked back. I finally walked over to see how much longer I had to wait and the front desk checked my name and said they would call me soon. I waited another 10 min. Finally got called, filled out papers and sat back down. By the time I finally got in a room it was after 8. I checked in at 7:15 for a 7:30 appointment. Didn’t get seen until 8:10. Very frustrating. The provider was also frustrated because she was then behind on her schedule. I don’t think she felt that she could provide me with my full appointment. We felt a little rushed. Again very frustrated. I only usually come in once a year for my well women. But what a horrible impression for once a year.
Jul 11, 2018
Dr. Oehler is just wonderful in every way. The front desk staff is always efficient and courteous
Jul 11, 2018
I was very please with the care I received. The doctor was able to describe to me, in a way I could clearly understand, all the observations she made during my exam. She was thoughtful and took the time to answer the questions I had.
Jul 11, 2018
I did not receive an exam.
Jul 8, 2018
I've already recommended you.
Jul 8, 2018
Awesome staff! On time appointment! The Dr was really Great! I feel glad this is where im going to get the care needed there
Jul 8, 2018
Doctor Dowland is the best. She's kind, relatable and I look forward to seeing her.
Jul 8, 2018
I love the professional compassionate staff and Dr's at Desert West. They always listen and let you know what is going on. Excellent is the best description!
Jul 8, 2018
Nurse wasn't very friendly. She seemed unhappy to be there... did not even say hi or good afternoon. She just went straight to doing her job. I felt uncomfortable asking her questions. When she would ask me questions it sounded more demanding. Nurse practitioner(Deb) was awesome though. However, I was bummed out that the equipment kept falling on us. And I was suppose to receive a call to reschedule an ultrasound. I never received the call.
Jul 8, 2018
I really appreciate Susan. She was very kind and knowledgeable.
Jul 7, 2018
I have been going to this office for over 25 years and as long as I have the need will continue to go here. All of the employee are very friendly and helpful. The office is always clean and the wait time is minimal.
Jul 6, 2018
From check in to check out everyone were friendly and kind. I did not have to wait at all. Loved the professionalism you all showed.
Jul 5, 2018
I am a new patient from out of state and i was given an appointment with a Dr. that was leaving the clinic 3 weeks after my first visit.
Jul 5, 2018
Amazing staff, clean and updated office. The experience is just wonderful, I come 15 miles just to see doctor Dowland. She has made this experience less stressful and more enjoyable!!
Jul 5, 2018
Dr DeSalvo is amazing. Never thought I'd have a Male GYN but he's great. He cares and is very good at what he does. I've had two procedures done with him and he's fast and he listens to your concerns.
Jul 5, 2018
I had a different Dr, who was running behind 35 minutes. It was a very quick appt. I will wait for Dr Oehler next time.
Jul 5, 2018
Desert West OB/GYN is a wonderful doctor's office. The staff is friendly and I just love Dr. Goad! Dr. Goad truly cares about her patients and she is very knowledgeable. Our daughter was delivered by Dr. Cannon and she was also a fantastic doctor. Overall a great practice.
Jul 4, 2018
I absolutely loved meeting Dr. Goad. She is positive, relaxing and really makes her patience comfrotable.
Jul 4, 2018
I have been coming to Desert West OBGYN for the last 9 years and have always had a great experience!
Jul 2, 2018
my appointment was on time, and I saw the doctor quickly. Dr. Tom thorough and friendly as always. Very professional and warm at the same time.
Jul 2, 2018
I am the patient's mother. We needed to see Dr. Oehler for an urgent issue. We were having trouble finding an OBGYN that would see my daughter because of her age, and the ones I did find were only booking appointments 1 to 2 months out. Dr. Oehler squeezed us in right away. Our visit was wrought with questions and concerns about my daughters condition. All were put at ease within minutes. I am forever grateful for her and the staff at Desert West OB/GYN Ltd.
Jul 2, 2018
Very professional and pleasant office.
Jul 1, 2018
I was seen by Dr Phillips and I've always had my guard up to see a male Physician, but he took time to talk too me and explain things and made me feel comfortable! I was very pleased and will definitely be back!
Jul 1, 2018
I was treated respectfully, and made to feel comfortable. The wait time was minimal, and all members of the staff I interacted with friendly. Dr, Boots was attentive and laid out a treatment plan in a professional fashion
Jul 1, 2018
Scheduling department is one of the worst I have Ever dealt with. They also have zero compassion for the patients of this practice. My OB and her MA are fantastic. Unfortunate that my first impressions of this office are the scheduling department which makes me want to take my care elsewhere.
Jul 1, 2018
The staff at Desert West OB/GYN are incredible! Dr. Koon, Joanne and of course Michelle are so professional and courteous! They care about my time and they consistently manage efficient appointments! I really appreciate Dr. Koon's knowledge and that he is concerned about my overall well being! Thank you for all that you do "Team Koon"!!!!!
Jun 30, 2018
Everyone was very nice and friendly. Professional and timely
Jun 30, 2018
I’ve recommended numerous friends and family.
Jun 29, 2018
Amber was an AWSOME! She was informative and knew how to help with questions I asked. The doctor was great as well!
Jun 29, 2018
overall everything was fine until i was getting dressed after my exam and noticed there was blood on the exam room floor. It wasn’t my blood because i didn’t have a procedure done, it was only my pap. It looked like dry blood next to the exam bed.
Jun 29, 2018
Never met a more kind loving staff.
Jun 28, 2018
The np i saw was fantastic!!!!
Jun 28, 2018
I have been going to Desert West OB/GYN since I was 18, I'm not 28 and I see Dr. DeSalvo. He has delivered 2 of my 3 children and I absolutely love him! He's so straight forward and to the point. All the staff are amazing. They are always very polite and courteous. I usually go to the Estrella location but the Thunderbird location. Is always just as great.
Jun 28, 2018
Front office gets you checked in quickly. Andrea Corrick is the best NP. She's very easy to talk to and puts you at ease. Everyone's friendly and professional. Have been going here for over a decade.
Jun 27, 2018
My visit was very stress free and I really like my specialist. I will choose the same doctor next year. I loved the bulletin board with all of the sweet babies. 😊
Jun 27, 2018
Awesome office Great staff Dr Ower is amazing g,kind, soft, and knowledgeable!
Jun 27, 2018
I really like this offIce. The staff is very kind and helpful. I have been seeing Dr. Wilkey for many years and I have always been impressed with how caring she is and how thorough she is.
Jun 26, 2018
Staff and Dr. Goad are so nice! I’m grateful for finding them.
Jun 26, 2018
This was my first visit to Desert West. I was very impressed with the office. They were pleasant and on time. Dr. Ochler was very kind, understanding and informative during my visit.
Jun 24, 2018
Very friendly office staff, nurses and doctors. AM SO HAPPY they have an office in Anthem.. and that they offer EARLY AM appointments. All they need is free donuts for those early am appointments! HA
Jun 24, 2018
Very professional staff, clean and welcoming office.
Jun 23, 2018
I have been a patient at Desert West for 20 years. I have always been extremely satisfied with the care I have received from the doctors, nurses and front office staff. This includes yearly well woman checkups, obstetrics care, post pregnancy care, peri menopause care, menopause care, and post menopausal care. I have been through it all Desert West OB/GYN.
Jun 23, 2018
I love the cloth gowns offered for the well women checks.
Jun 22, 2018
Dr. Goad is excellent. So professional and so kind. My calls are always returned promptly. Everyone at the front desk is also very sweet and very efficient
Jun 22, 2018
I appreciate the staff accomodating me for a rush appointment.
Jun 22, 2018
The Doctors are all very knowledgable and have a great rapport with their patients.
Jun 22, 2018
The doctor and staff were all polite, efficient; and very caring.
Jun 21, 2018
I really like the nurse practitioner I saw. Super sweet and knowledgeable.
Jun 21, 2018
Dr. Holsen and Yuri are amazing. I've never felt more comfortable with a doctor.
Jun 21, 2018
Staff at Arrowhead location was very friendly and quick.
Jun 21, 2018
You guys did a great job had to wait little bit but it was ok
Jun 20, 2018
This office was so quick and efficient, I hardly had time to fill out my paperwork! I wasn’t aware I could preprint my forms online for my first visit. However, I didn’t feel as if my time with my doctor was rushed. Everyone was very nice and welcoming.
Jun 20, 2018
Everyone, including office staff, were very efficient. Dr. Jaacks was very professional, yet supportive and kind!
Jun 19, 2018
Christine was fabulous. Very pleasant and knowledgeable.Best care I have every received.
Jun 19, 2018
Excellent one on one service Patient registration very smooth/seamless
Jun 19, 2018
Andrea Coreg is amazing!! Very caring, vet thorough, I've been seeing her a few years now and will def continue
Jun 17, 2018
It was a very nice office & visit. The staff were friendly & I got the answers I was looking for.
Jun 16, 2018
Love this office, fast friendly easy for scheduling
Jun 16, 2018
Staff is friendly and love Rebecca Ortiz
Jun 16, 2018
Dr Phillips and the MA was great keep up the great!!!
Jun 15, 2018
I love my NP & the nurses. They really care, are always professional, and friendly. Beware of the gals that answer the phone or work the front desk. ALWAYS rude, condisending, and/or unfriendly. Just don’t pay them any mind & your visit will be great once a nurse comes to get you.
Jun 15, 2018
I felt like a person, not a number with Dr. Oehler. She took her time with me and I felt like if I had more questions or concerns, she had time (and answers) for me.
Jun 15, 2018
I got right in, to have my birth control removed. I like how available they are. Highly Recommended!
Jun 15, 2018
Dr. Jaacks is amazing! Would recommend her to everyone.
Jun 14, 2018
I’ve always had a great experience. Staff are friendly and helpful. The providers take the time to answer questions and hear what you have to say.
Jun 14, 2018
Andy Corrick is an amazing person!
Jun 14, 2018
Everyone was very nice and accommodating. I didn’t have to wait long and was greeted promptly.
Jun 14, 2018
Dr Zhang is amazing. She's been very caring thru all my visits. Took the time to listen but also explain any medical issues or concerns I had.
Jun 13, 2018
Very professional but personable not sterile.
Jun 13, 2018
Very efficient and super friendly!!! Felt very comfortable.
Jun 13, 2018
Yes, overall my experience was very good. In the 2nd question re office environment, it's depressing to ALWAYS see and hear a TV while waiting in the lobby. I think that magazines, or one's own book or having a beautiful healthy fish tank would improve one's anxiety or add to the calm of your environment versus the noise of television. The last question I would answer N/A. I think that that needs to be an option.
Jun 13, 2018
Very sweet and patient with me
Jun 13, 2018
Customer service is the ultimate reason I would recommend The Dessert West OB/GYN. Ltd. to anyone. I am very pleased with everyone at the office
Jun 13, 2018
Very friendly staff and Doctor!
Jun 13, 2018
I have been patient with Dr. Wilkey for over 20 years because of her genuine care and concern for my health and her expertise at what she does.
Jun 12, 2018
I was impressed with the amount of time Dr Tom spent with me as a new patient. It made the experience worth my time. I never heard back from the team about results of my pap smear so that is concerning.
Jun 12, 2018
The staff is always friendly... love my Doctor. Dr. Zhang makes me feel special every time I see her!
Jun 10, 2018
I have been a patient for over 21 years and now my daughter (that sweet Dr. Chernoff delivered) is a patient. We love Dr. Boots, she is truly an asset to the team.
Jun 10, 2018
Love Dr Wilkey and staff.. she goes that extra mile!
Jun 9, 2018
Dr Goad has a way of making me feel like everything is going to be alright. She just so warm and caring. I can see her we can talk albout my concerns what ever it is going on with me she will talk about it come up with a solution and I'm good with her decision. She' the best. I love her caring ways.
Jun 9, 2018
Dr. Philips is the best OBGYN Doctor ever......
Jun 8, 2018
Dr Boots is amazing. She sits down and answers all your questions. She delivered our first child and will be delivering our next one too!
Jun 8, 2018
I really like this location. So far, every person has been really nice and I have always been taken care of on time. Andrea, a licensed practitioner there, is by far my favorite nurse out there. She's amazing. She makes me feel comfortable, happy, and she always makes me laugh. I hope she gets credit for being so great with her patients. Andrea really deserves it!
Jun 8, 2018
The doctor was kind, helpful, & took time with me.
Jun 7, 2018
I aways appreciate the efficiency of the check-in procedure and short wait times to be seen by the doctor. Friendly, competent, staff greeted me and made my annual visit a pleasant experience. Dr. Tom is extremely busy, with a heavy patient load; yet she is always patient to answer any questions I have, and genuinely seems interested in my well-being.
Jun 7, 2018
I love dr. Tom she's amazing and I just come to see her. I can't wait to have her deliver my grandchild someday.
Jun 7, 2018
I have been a patient of Dr. Wilkey since before my 32 year old identical twins were born. She has been a constant source of confidence in my ongoing care after all these years. Thanks for the peace of mind .
Jun 6, 2018
Loved Dr. Cannon - sad to hear she's leaving..... :(
Jun 6, 2018
Dr. DeSalvo was the best OB/GYN I have ever seen. I have had a hard time finding one that listens to my concerns and I have always felt rushed at Drs offices - especially with such a long list of symptoms at such a young age, but Dr. DeSalvo took the time to listen to each concern, answer every question, and make sure I got the testing and care that I needed. I didn't feel rushed at all. I highly recommend Desert West. I was referred there by a friend after having a bad experience somewhere else, she was referred by another friend! It seems like everyone who has been there was very impressed and we all saw different Drs so it seems to be a great place all around. All of the staff was friendly and welcoming and every situation was handled with care. The phlebotomist I had this morning was incredibly friendly and kind as well and made sure I was comfortable. The enviornment is very clean and there is always someone to help you if you need it. If you need to see an OB/GYN, this is definitely the place to go.
Jun 6, 2018
Great friendly office. My nurse practitioner, was wonderful.
Jun 6, 2018
I've been coming here for years...Dr. Jaacks is THE BEST. I moved to Chandler over 6 years ago (which is nowhere near any of the locations), and I still make the drive.
Jun 5, 2018
Dr Wilkey was professional and efficient. She was easy to communicate with and made you feel very comfortable. This was my first visit, and I’ve had the same dr for 40 years so was a little apprehensive. Wished I’d had her for 40 years, she was way more gentle than my male dr. I have already recommended her to friends.
Jun 3, 2018
Excellent as always. I’ve been going there for many years. When you find a great doc with excellent staff, you hold on tight!
Jun 2, 2018
Dr. Kelly Goad is a delight to meet with. She gives me plenty time to discuss all my concerns. She listens attentively and never rushes me. She also works with a great team who are aligned with a similar mind set. I like that Dr. Goad is well read on my file before meeting with me. She always knows where to pick up from since we last met. I have not been to the office on 75th Ave and Deer Valley. I was ushered in 20 mins before my appointment time (I was too early by 30 mins) Paperwork completed promptly and with guidance from Staff. Plenty seating and very comfortable temperature inside the office.
Jun 2, 2018
Great office, runs on time, staff was very efficient and kind
Jun 2, 2018
Becky Ortiz is such an amazing provider I travel from Tempe to Glendale to see her
Jun 2, 2018
I have been checked in timely, and treated with respect, rarely have I had to wait passed my appointment time, Andi and Dr Phillips take time with me, answer my questions. It's a personable experience.
Jun 1, 2018
Desert West OB/GYN is a well-organized office and has the ability to get me in on short notice as a new patient. The provider was very friendly and answered all my questions. Although, I felt that I was being rushed a little bit. My labs came back very quickly and the nurse called me with the results, so I feel that my problem is nearly solved. I would go back to see them again if the need arose.
Jun 1, 2018
Professional, pleasant environment.
Jun 1, 2018
Very fast getting an appointment and i was in and out with all my questions and concerns answered.
Jun 1, 2018
I’ve been going here for at least 5 years. The staff is friendly and the doctors are knowledgeable. I would highly recommend.
Jun 1, 2018
Awesome job a great doctor
May 31, 2018
I have never been seen in the Estrella Desert West Office before. I always go to the Thunderbird office. Everything was streamlined. No waiting. I'd highly recommend Dr DeSalvo to anyone needing GYN care.
May 31, 2018
I appreciate the service I receive, I really feel comfortable with my doctor. My visit don't take all day, like most clinics. The clinic has an inviting atmosphere and a pleasant environment, The personal is respectful and friendly. The overall staff is helpful and friendly. I love this clinic.
May 30, 2018
Dr. Korrick is a very thorough and competent doctor and I like her very much. Furthermore, I had to wait for an hour to get in to my actual appointment. There seemed to be a problem with loosing or misplacing someone's records. I have five children and a very busy schedule as I'm sure many other women are. To have to wait that long for a scheduled appointment is really not an acceptable way to run a doctors office. I'm sure if I were an hour late for the appointment I would have to pay a fee and reschedule, sorry wouldn't cut it.
May 29, 2018
The doctor has seen me ON TIME!!!! If my appointment is at 10:00am, I have not waited longer than 5 min. That is BIG for me!!! Very friendly, explaining everything and always asked if I have any questions
May 29, 2018
Office off of Eugie and 55th ave is he best love it so clean and friendly staff. Dr koon is one of the best drs there.
May 28, 2018
I have been a patient of Dr Wilkey’s for over 25 years. The quality of service by her and the office staff has always been exceptional. I would recommend her to anyone. She’s always gone above and beyond for my needs and I actually would consider her my friend as well as gynecologist.
May 28, 2018
Cynthia Holsen is very caring, her assistant Eurie has always been very nice and caring,she always greets me with a caring attitude I have been a patient for many years, everyone has always treated me well, especially Eurie.
May 27, 2018
Very clean office, super friendly staff
May 27, 2018
Loved the efficient, welcoming front desk staff, the kind & courteous MA, & Dr. Tom is everything a doctor should be...patient, understanding, relatable and knowledgeable! What a great office!! So glad I found this group of wonderful people!
May 26, 2018
I love Dr. Goad & Debbie! They are amazing and I have referred multiple friends to this practice.
May 26, 2018
Not really happy with Dr the way she talk.......
May 26, 2018
Andrea is always very personable and the whole appointment is so quick that I can get in and out on my lunch break!
May 25, 2018
Everyone was very friendly.
May 25, 2018
I was a little confused on their check in process when i arrived but someone helped me out quickly. There was little wait time ti get into the room as well as to be seen by the provider. My NP Andrea Corrick was amazing! She listened to everything i had to say about my prior health history as well as adjusted my care to best suit me. She was extremely kind and I did not feel rushed like at most clinics. We talked and laughed during my appointment as well as addressed all my needs. Im glad i found her. I would recommend to all!
May 24, 2018
Customer services was perfect and my appointment was on time and thorough.
May 24, 2018
Andrea Corrick was awesome.
May 24, 2018
Dr. DeSalvo is great. Clean offices.
May 24, 2018
Wonderful staff and amazing doctors
May 24, 2018
Been coming here for 20 years love my dr
May 23, 2018
Very efficient office! It was my first experience. The only thing that was disconcerting was that when I scheduled my appointment, it was for my hormones and a well exam. When the MA roomed me, I stated that again. I did meet with the doctor and she addressed my hormones. When the MA came back in, I asked about my well exam and she said I needed to make a separate appointment. It's a bit frustrating. Other than that, very nice place.
May 23, 2018
Great staff, I would feel confident referring anyone to this group.
May 23, 2018
I was referred to Dr. Goad for a medical procedure and she is absolutely an excellent physician. I am grateful to have her as a doctor and look forward to many years of care from Dr. Goad and the office. Thank you.
May 23, 2018
I have seen Dr Philips for 27 years. He is the best and really cares about his patients. He calls you personally if he has any concerns with results. Keep up the great work.
May 23, 2018
This has been my second well woman visit at Desert West OB/GYN, Ltd. It was a pleasant experience just like the first time. The staff were very informative and were easy to talk to. Dr. Tom explained every step as she was conducting the examination. I'm glad that I chose this office and Dr. Tom to be my OB/GYN!
May 21, 2018
I've never had a woman as my Gyn. For the last 20+ years I have always went to a male OB/GYN. At the request of my daughter, I scheduled us with Dr. Oehler a female OB/GYN. She was wonderful. Sweet and caring and not at all the experience I have had in my past. This was a great choice.
May 20, 2018
Everyone was professional and efficient. I very much appreciated the attention to detail when they pointed out to me that I was one month early for my "well woman" exam, covered by Medicare, which probably saved me some money.
May 20, 2018
Dr Goad and her team cannot be beat in patient care!
May 20, 2018
Dr Jaacks is a wonderful, caring doctor and very good at her job. She has made my life better by treating my health issues so well.
May 20, 2018
It's always great coming here, everyone makes me feel at ease. Dr. Tom is awesome, I'd recommend her for all well women care/services!!
May 20, 2018
I was so impressed with the front desk, nurse, and especially Becky Ortiz! I have already recommended a friend to schedule an appointment. Everyone was so kind and considerate and made me feel very welcome. The setting was clean and comfortable. I am so happy I chose Desert West.
May 20, 2018
Absolutely impressed with everything, from check-in to check-out. Staff was caring and everything is run very smoothly. Extremely efficient and on time! Thank you Desert West!!
May 19, 2018
Front staff was awesome and Dr Oehler and Victoria were great! Dr Oehler really takes the time to know you!
May 17, 2018
Online Service is great.
May 17, 2018
The wait time is horrible. However my doctor was great.
May 17, 2018
I've been going to Desert West for 15 years and I've always received comprehensive and thorough care. My doctor, Dr. Zhang, is so friendly and remembers me every time I visit. I feel so comfortable with her and other doctors within the practice.
May 16, 2018
Staff was very friendly and helpful. Environment was pleasant and calm.
May 16, 2018
Going to the OBG is not an easy thing, I hate check ups, but doctor Phillips is always nice and professional and really takes time to listen to my concerns, now even my daughter is his patient is hard to find a caring doctor so I'm glad to have found doctor Phillips.
May 13, 2018
Dr. Dowland listens intently and discusses all options with me. She respects my choices and is extremely knowledgeable.
May 12, 2018
I have been with Desert West for at least 10yrs or more... hope to never have to go anywhere else.
May 12, 2018
The staff was very friendly and welcoming.
May 12, 2018
Had my yearly well exam w/ C. Oehler very thorough from top to bottom, explains well when finished, would recommend.
May 12, 2018
Dr. Dowland is outstanding. She is knowledgeable, patient and a great communicator.
May 11, 2018
I was treated very courteously by the front desk staff. I felt the staff has respect for patients. My nurse was so polite, professional and helpful. I left feeling I had a really good appointment because it was a nice experience and I felt my needs were addressed.
May 11, 2018
My annual Well Women exam was all based around insurance ...NOT quality of care!! 1. Vagina Swabbing only allowed every 5 years by insurance..so If I did say yes please swab me ..I would have been charged. My mother has cervical cancer..I should be a high rise patent and it should be done yearly with out question!! 2. Wanted to take about bladder leak.. Doctor stopped me " we CANT talk about this I will have to CHARGE YOU" So make another appointment pay additional $ 40 specialty copay to talk to another doctor who specializes in this area. Sad that the insurance has controlled your medical practice!! Would like to see doctors be a little more compassionate to their patients.
May 11, 2018
This is the first time I ever truly enjoyed my annual GYN appointment. I left this group a couple years ago but so happy I came back. Dr Judy Tom was amazing! Upbeat,honest and down to earth. I love that in a provider. I was so engaged in conversation with her during the appointment that I don’t even remember having the exam. That is a definite thumbs up 👍🏼
May 11, 2018
Every staff member is super personable.
May 11, 2018
My experience was excellent. I had a slight wait, but otherwise my NP was AMAZING
May 11, 2018
Yuri the nurse was awesome so personable and sweet. Cynthia is the best been going to her for years! They really listen and take the time with you.
May 11, 2018
Very prompt service. Thorough examination. Well pleased.
May 11, 2018
Great people, Dr Goad, awesome!!
May 10, 2018
Little wait time, friendly efficient staff
May 10, 2018
Very positive experience. Dr. Zangh was very friendly and explained everything clearly. I really llked her.
May 10, 2018
I really like that I was encouraged to access and print the forms online before going to the office. It made the office experience much more streamlined and quick ... however I wish the forms were fillable. Even if I was unable to fill them out and submit this online, it would have been nice to be able to type in my answers on the form, click check boxes rather than to print and then hand fill in the forms with a pen. Still, I'm not knocking you, this is the first Dr's Office that has made the forms online and available. The only other comment I have about this is that some of the forms that they encourage you to fill out online they actually want to see you sign the form in the office, so you have to do it again, which is a waste of paper. The only thing that it saved is that I had already read the papers and I was willing to re-sign without needing to read them again. Just suggestions. Still a great experience.
May 10, 2018
They were unable to obtain the ultrasound not there fault. I was called and promptly scheduled back in.
May 10, 2018
Staff was very efficient and check in was easy. The nurse and Doctor were very professional and personal with their services. I appreciated their genuine concern for my problem.
May 9, 2018
Front office staff was very friendly. I will not be seeing Dr Cannon again, her bedside manner is not the best and she made me feel like an inconvenience. Next time I will wait to see Dr Goad, who is always AMAZING!!
May 8, 2018
I hadn’t seen Dr. Koon in ten years. He reviewed my records from the last time I saw him as well as my current records. Therefore, he was able to properly inform me of what I needed to make me better. He was comforting and reassuring. I’m so glad to be back under his care!!
May 7, 2018
I love that my doctor suggested a natural remedy. I was seen on-time. Staff was professional and friendly.
May 7, 2018
The office was very clean and well lit. Receptionist was very friendly and explained all papers that needed to be signed/filled out. Wait time was minimal and staff spent ample time discussing procedure and answering questions.
May 6, 2018
Dr Oehler was excellent and very caring. Would definitely see her again.
May 6, 2018
Dr Goad is amazing. I’ve been a patient of hers for years. She takes her time to listen and connect and she is also very thorough! I trust her with my life as she doesn’t take any chances on anything health related.
May 6, 2018
I have been seeing Dr Jaacks for 3yrs now and she is one of the best physicians I have ever encountered. She was my OB and being such a high risk she took everything from my previous horrible experience (different physician) into consideration and took precaution. Dr Jaacks saved my babies life.
May 6, 2018
I was very impressed with the office and Dr. Tom everyone was pleasant and professional
May 6, 2018
i love how your office is always efficient. Dr. Tom is the best.
May 5, 2018
Dr Wilke is very knowledgeable and has a great bedside manner
May 5, 2018
I recently switched over to this location and so far I'm loving the services I have experienced. The atmosphere is great, the place has a really nice calming vibe. I enjoyed meeting the staff, they are helpful, kind, happy and very overall very welcoming. They listened to our questions, answered them appropriately and were super helpful in accommodating appointments as needed. I'm happy I switched over, I feel like this place is a great fit for our family.
May 4, 2018
Extremely patient and kind.
May 4, 2018
Dr. Phillips is very kind, knowledgeable and professional. He addresses my concerns and puts me at ease.
May 4, 2018
Very nice experience. Seen quickly and efficiently. Medication change handled smoothly and internally. Thank you.
May 4, 2018
Staff was great my dr was very nice and attentive
May 4, 2018
Dr. Koon is phenomenal I have been a patient for years and wouldn’t go anywhere else.
May 3, 2018
Check in was easy and the wait time was short. I really enjoyed the conversation that I had with my nurse practitioner - she was very pleasant and helpful...
May 3, 2018
Dr. Wiley is generally a nice person and excellent doctor.
May 3, 2018
Cannot believe how amazing this office is! We needed an emergency walk-in appointment and saw our physician immediately. Staff was so caring and concerned and did their best to resolve our issue. We can't thank you enough for your compassion and fantastic client care!
May 3, 2018
Office is run efficiently and I saw Dr. Tom in a timely fashion. She was very personable and answered my questions. She was not in a hurry to rush me out the door.
May 3, 2018
The office is pleasant and clean, and the staff is friendly and welcoming.
Apr 29, 2018
I love my doctor but my recent appointment was not with my doctor. and it was the worst appointment I have ever had. next time it would be with my doctor .
Apr 29, 2018
My appointment was on a late Friday afternoon and the doctor was running a good half hour late. I understand why this happens but when I suggested a courtesy call informing me that my appointment would be delayed It was not received well. My time is as important as the doctor’s and implementing a courtesy call protocol would definitely improve the practice.
Apr 29, 2018
Friendly staff and no waiting time, couldn’t ask for more.
Apr 28, 2018
Very pleasant and efficient staff. Comfortable atmosphere.
Apr 28, 2018
Staff is efficient, and know the answers to almost all questions, especially about insurance.
Apr 28, 2018
Dr. Desalvo is amazing. He actually will sit down and listen to what you have to say and take his time to answer questions thoroughly. He is so knowledgeable and I trust him entirely. I NEVER feel rushed. Can’t say enough good things about about Dr. Desalvo. Also, I’ve never waited longer than five minutes from my scheduled appointment time. Friendly staff.
Apr 28, 2018
Always friendly staff and Doctors.
Apr 28, 2018
I always receive a very thorough visit and have all my questions answered. I feel fortunate to be in good hand with Dr Wilkey.
Apr 27, 2018
Very impressed with office staff nurse assistance and position.
Apr 27, 2018
I have been a patient of Dr. Phillips since 1995 - He along with the entire staff of Desert West are wonderful, and I can't recommend them enough. Dr. Phillips has successfully seen me through 2 high risk pregnancies, and has always listened to my concerns about the ups and downs that go along with a women's changing body. I feel like he truly cares about his patients and puts me first, offering guidance and recommendations that are about my needs. You will not be disappointed in choosing Dr. Phillips and Desert West OB/GYN!
Apr 27, 2018
I was extremely nervous for my appointment but the staff and Dr Zhang made me feel very comfortable and relieved any concerns I had.
Apr 27, 2018
Everything was great. Saw the dr. right away. Everyone was very pleasant. I think it was only 20 minutes from walking in to walking out.
Apr 27, 2018
Everyone is great I always recommend desert west
Apr 26, 2018
Great office and staff! Everything was explained very well and I was seen on time.
Apr 26, 2018
Dr. Tom is so wonderful! The office staff is friendly and appointments are always on time and fast.
Apr 25, 2018
Dr Koon was professional and easy to understand very good at addressing the patient concerns.
Apr 25, 2018
I have been coming to Desert West OB/GYN for over 25 years. The staff is excellent and always professional. The doctors and PA's are very knowledgeable and are always on the cutting edge of new medical technology! I highly recommend this office for your OB/GYN needs...
Apr 25, 2018
Generally, I’ve had to wait from 1/2 to 1 hour after my scheduled appointment time before the doctor is available to see me.
Apr 25, 2018
Very pleasant experience from front desk to doctor visit
Apr 25, 2018
Dr. Jennifer Cannon is AWESOME. Professional, caring, sensitive, thorough. It's been a very long time since I've met with a doctor (of any specialty) that I felt was sincerely interested in my best interests. Dr. Cannon is the best!!
Apr 25, 2018
I have been going to this office to see Judy Tom for many years.....I have always been very satisfied with the front desk personnel and everyone else that takes care of us!!!!!
Apr 25, 2018
Dr Oheler is very attentive, kind and thorough. She doesn't leave you feeling like you were rushed out the door. She's a great doctor.
Apr 25, 2018
Best obgyn!! Been a patient for over 20 years!
Apr 23, 2018
Everyone is very professional, and caring.
Apr 22, 2018
I have been going to Desert West for over 35 years. I would never go anywhere else. Everyone is so nice an helpful. Love my Dr and his staff.
Apr 21, 2018
Dr Dowland is a great physician!
Apr 21, 2018
The whole experience was great. The staff was friendly as well as very professional.
Apr 21, 2018
Excellent service. Very streamlined. Everyone was so nice.
Apr 21, 2018
I've been with Dr Oehler for 15-16 yrs, I like her very much and trust her completely
Apr 21, 2018
Great staff, effecient, friendly. Dr Tom is great.
Apr 20, 2018
Front office staff very nice, everything was on time and ran very smoothly! I love Dr Oehler both her friendliness and medical knowledge.
Apr 20, 2018
Dr Goad is awesome! Even during my first visit, I was completely at ease with her.. I had a little scheduling blip due to the multiple locations so be very specific when you call for an appointment.
Apr 19, 2018
I was instructed to arrive 20 minutes early for paperwork and did so. Finished 5 minutes before my scheduled appointment yet didn’t get called back to see the doctor for over an hour. Very disappointed in the wait times
Apr 19, 2018
It was my first time to meet Dr. She listened, paid attettention and seemed to understand my concerns.I will recommend her to my friends.
Apr 19, 2018
Dr. Goad is amazing! She listens and provides exceptional service.
Apr 19, 2018
Love Dr. Tom and very friendly, competent staff.
Apr 19, 2018
Great online presence! Just got connected to the portal - makes it all so easy to get my records!
Apr 18, 2018
I have been a patient of Desert West OB/GYN for over 30 years. The staff is always very professional and whether I see a doctor or a nurse practitioner, I feel I am in good hands. I feel that my concerns are heard and addressed each time. Love this place.
Apr 16, 2018
Everyone I came into contact with was pleasant polite and professional. The Dr was respectful and caring and explained the diagnosis and treatment well.
Apr 16, 2018
As a new patient I found the staff to be very friendly and welcoming. Dr. Wilkey was very through and she was friendly too. I felt like my issue was finally get resolved.
Apr 14, 2018
Dr. Lisa Jaacks is very relaxed and easy to talk to and ask questions.
Apr 14, 2018
The office is pleasant and the staff are organized and friendly. Dr. Phillips is very nice.
Apr 14, 2018
The staff was very informative in answering my health care question.
Apr 14, 2018
I found the staff polite and attentive. The doctor, Dr. Oehler has very good bedside manners, making me feel like a person and not a number. She is very smart and caring, carefully evaluating my problem, which is unusual, before rushing to a particular course of action. I would recommend her and this clinic to anyone.
Apr 12, 2018
My first encounter at this office. I was very impressed with all aspects of the process and the care I received there.
Apr 12, 2018
Lisa Jaacks is a superior physician. This is the primary reason she is still my gynecologist. I live in St. David, Arizona now, but happily drive to her. She cares about me and makes me feel extremely important, although way past child bearing age. Her bedside manner is remarkable. I cannot say enough how truly great she is as a physician and person. Suzie is wonderful too! I was more than pleased to see her, even though I had to go to the Anthem office. She is a wonderful MA, and person, as well. The front office staff was terrific, and was able to get me in quickly. The whole visit maybe lasted 25 minutes from start to finish, yet I felt cared for, like I was the only patient they had that day.
Apr 12, 2018
Dr. Goad makes the most uncomfortable situation comfortable. Her bedside manner is amazing. Wait times are minimal. Employees are always busy. I don't hate this visit every year like many people do... Thanks to Dr. Goad!
Apr 12, 2018
The Staff at Desert West and most especially Dr. Kelly Goad are just phenomenal. They are always pleasant, and helpful and Dr. Goad takes whatever time is needed to answer any questions you may have.
Apr 11, 2018
Desert West always makes me feel welcome, from the ladies at the front desk to Dr Goad and the entire staff. I always feel comfortable. They are very helpful and friendly! I am so glad I found them! The new larger office remodel looks great! Dr Goad is genuinely concerned with your well being and is patient in listening to concerns and answering any questions one may have.
Apr 11, 2018
Everyone at Desert West was very friendly and informative.
Apr 10, 2018
Everyone, from the front office staff to the physician, was welcoming and listened to us. Great Office.
Apr 9, 2018
Dr Oehler is very thorough in her exams and explanations of things. She is easy to communicate with and I never feel rushed so she can get to her next appointment like I’ve experienced with past doctors at other practices
Apr 8, 2018
I have referred several friends to your office! Love the staff!!
Apr 8, 2018
I have been a patient at Desert West for many, many years. The practice is run very efficiently, everything from check-in, to running on time, to my doctor listening and providing great feedback and care. I see Dr. DeSalvo, and he has been a wonderful doctor through surgery and routine check-ups.
Apr 8, 2018
I have been going to Desert West since I moved to Arizona 15 years ago. The staff is always courteous and I never have to wait very long. The doctors are professional and I trust them. Its nice that there is an office in Anthem.
Apr 8, 2018
Becky Ortiz was so nice and I love her patience with me. She made me feel very comfortable. Monica was nice and helpful too
Apr 7, 2018
Monica, who is a nurse for Becky Ortiz, is extremely rude and unprofessional. I will never see her again. The front office staff tends to be standoffish as well, not at all sensitive and kind as a woman’s doctor office should be, in dealing with issues like miscarriage and pregnancy I have had a lot of issues with the office as a whole.
Apr 7, 2018
Dr. Philips was awesome and so was the rest of the staff. I have been going to this office for 20 years. Love everything about them!
Apr 7, 2018
I have been a patient of Desert West OB/GYN since I was a teenager and I am now in my 40's. I have always made sure that when I switched insurance, I have been able to see the doctors here. They have always been professional, personable, and knowledgeable. I have had great care for everything. I love how wonderful the staff is from the front desk to the nursing assistants to the doctors.
Apr 6, 2018
Everything inside is very clean, organized and everyone is efficient!
Apr 6, 2018
I love this office and the people there. Been using this location for over 6 years and I have never had any issues.
Apr 6, 2018
Great Experience! I don't mind doctors, but have found that many these days have horrible (at best) bedside manners. It was great having the doctor, talk with me, make eye contact without making notes on a tablet screen. She went through all the information and gave me a step by step process of how she thought we should approach my issues. I left feeling that I had finally found the right place.
Apr 6, 2018
Andrea Corrick has been my "lady doc" for twenty years. I trust her judgment and knowledge and feel very comfortable visiting her for my annual exams as well as any other necessary visits. I feel well taken care of when visiting Desert West OBGYN.
Apr 6, 2018
Amazing doctor it was my first time and I got a pap and she made me feel like I’d known her for 19 years
Apr 5, 2018
Everyone is great and I’ve been using this office for over 20 years...the best place for all you female needs
Apr 5, 2018
Dr. Oehler is the best. I seriously credit her with saving my life. I recommend her to all my friends and family member who are needing a new obgyn and most have switched to her and love her too.
Apr 5, 2018
pleasant efficient staff.
Apr 4, 2018
The staff at Desert West OB/GYN are very courteous, friendly and efficient.
Apr 4, 2018
While I loved the Dr I feel like the rest of the staff (mainly front office) need to smile more and actually show they like working there. It sets the mood for the rest of the visit, thank goodness the Dr was as nice as he was or I would have looked for another OB.
Apr 4, 2018
Dr. Tom is wonderful and caring. I wouldn't see any other GYN. Thank you so much Dr. Tom.
Apr 4, 2018
I’ve gone to Dr Lee Koon at Desert West Thunderbird, for my last two pregnancies and had a wonderful experience. When I found out I am pregnant for a third time, there was no question that I would return to DW but I did choose to switch office locations, as Thunderbird is WAY too busy in office and traffic-wise around the location. I called and was informed that Dr Koon doesn’t work out of the Arrowhead location and I would have to choose a new OB. As nervous as I was to switch, I was also completely open and comfortable switching within the practice because I have had to see their NP for an appointment before (great experience), two different Drs delivered each of my girls (great experiences) and their staff has always been wonderful. I realized that my confidence in their whole practice is so great that I would see any of them. I will never go anywhere else and I have sent all the women in my family over to them :)
Apr 4, 2018
Dr. Phillips was very professional, kind and considerate and helped me with a problem that is very serious. It confirmed what another professional Dr. had said. I would highly recommend Desert West OB/GYN.
Apr 2, 2018
This was my first visit with Dr. Winter Dowland, and I was very impressed with the information and care she gave me. The Dr.'s medical assistant, Denise, worked very diligently to help have tests scheduled that I needed. I was very thankful for their attention and assistance.
Apr 1, 2018
I love Dr Phillips. I have been his patient for over 8 yrs and he is always professional and friendly
Apr 1, 2018
Dr. DeSalvo and the entire team at Desert West Thunderbird is fabulous. Dr. DeSalvo is an amazing doctor and has helped us tremendously through 2 pregnancies, one miscarried and one beautiful boy. The staff is very personable, courteous, and very professional without seeming too "clinical". I highly recommend Desert West to anyone looking for an Ob/Gyn.
Apr 1, 2018
Cynthia Holsen is a wonderful PA and every year I look forward to visiting with her nurse, Yuri. Both are very friendly and knowledgeable. The practice at Thunderbird has never kept me waiting and I’ve been going there for over 10 years. I really appreciate their kindness and expertise.
Apr 1, 2018
Moved here in January. My neighbor is a retired NP who knew Dr. Tom and highly recommended this office. The office staff are amazing and they have fantastic people skills. Front desk is always the first impression from the patient's prospective and they are 5 star! Dr. Tom was welcoming, reassuring and took time to discuss and explain a plan of care. I will recommend this practice to anyone looking for a Gyn office.
Mar 31, 2018
Very happy with Dr. Tom. Got in on time and Dr. Tom was caring, knowledgeable and took time to listen to all my issues. Highly recommend her to anyone looking for a good OBGYN.
Mar 30, 2018
scheduling and reception was very efficient..
Mar 30, 2018
I have been a patient for 10 years.I continue coming here because everyone is outstanding.From the checking in, to checking vitals,to the actual exam.I refer all family and friends here because of the awesome care I receive.
Mar 30, 2018
Very friendly staff. Love my new doctor, she's very sweet, caring and knowledgeable. Didn't wait a really long time to be seen, which was nice.
Mar 30, 2018
I went to mom doc last year and they were horrible. They didn’t care about you and were just not nice. Desert west is different. The environment and people that work there are very inviting and friendly.
Mar 29, 2018
It’s been a great place for years!! Always feel comfortable with the amazing nurses and doctors!!
Mar 29, 2018
It takes months to get into a well check- You cannot see your doctor that you have had for years..they actually prefer pregnancy's etc...not woman that are going through menopause which was quite apparent to me in my appointment- I wanted to talk about my bladder and a few other areas and the doctor advised me I had to come back for another appointment which I felt completely frustrated by- I have two daughters and woman friends, I would never recommend your practice again
Mar 29, 2018
Everyone was so kind, especially my new doctor, Dr Oehler, whom I feel blessed to be referred to by Dr John B Lees.
Mar 29, 2018
This was my first visit to Desert West OB/GYN as I relocated to Phoenix from west central Illinois in the last year. My daughter-in-law recommended both the practice and the physician. I was most pleased with the fact that the staff and especially Dr. Di Salvo listened to me--to my concerns and what I needed--and did not blow me off. A doctor who discounts what patients have to say does not get my respect, and certainly not my patronage. I was very comfortable with Dr. Di Salvo.
Mar 28, 2018
The last two times I went to do my ultrasound the same lady took care of me. I did not get her name but she was wonderful. She was very nice and I felt very comfortable with her everytime I am there. Dr. Z. is awesome I love going to her she is the best OBGYN I have been to for a while:-)
Mar 27, 2018
All is just great and everyone is really helpful.
Mar 26, 2018
Dr Dowland so personable and informative. Feel very comfortable in her presence.
Mar 25, 2018
Great professional, personable Doctor here. Made me comfortable with woman's annual exam and all it entails.
Mar 24, 2018
????? not sure what the question is here to answer?
Mar 24, 2018
Very comfortable and helpful
Mar 24, 2018
Absolutely loved this office. Everybody here was so nice and warm. Completely sincere. They are fast and efficient as well. I was in and out for a regular wellness check up in less than a half hour. It was my first time here and I will definitely be sticking with this office.
Mar 23, 2018
I TOTALLY LOVE my MD - Dr. Tom. She is personable, communicative, knowledgeable, trustworthy, and a fabulous person as well as being a wonderful physician. I recommend her to everyone and anyone. The only negative is that she is so fabulous that it's very difficult to get in to see her. Be aware though, that despite perfunctory front office staff, she is truly worth the wait!
Mar 23, 2018
I find the scheduling staff unpleasant and unknowledgeable with customer service. Have made complaint with my physician who gave me nurses direct line.
Mar 23, 2018
Great staff, great locations and great providers! The wait on the phone to set up an appt could use some work but they are always able to get my In with my provider. I refer everyone looks for an OB/GYN!
Mar 22, 2018
So i arrived at 1 Pm for my 1:30 appointment. Was done filling out paperwork around 1:20. I waited and waited, and finally it was 1:50 and i went up to the front desk to ask if i had missed my name or something. The girl (redhead) explained to me that my doctor was running behind and it would Still be ANOTHER 20 minutes, granted it was already 30 minutes past my appointment time. About 5 minutes after that, the MA called me back, and asked me why I WAS LATE!? I explained to her i had been waiting for 45 minutes actually, and the lady at the front just told me that actually the doctor was the one who was behind. The MA and my NP then explained to me that the girl at the front desk misplaced my papers and then lied to me to cover her own ass. I loved the MA and my NP and i would have been fine if the girls told me there was a mixup with my paperwork- but instead they lied about it and tried to put the blame on someone else which is sooooooo wrong!!! If that was my employee- they would be fired. For one, messing up my appointment, and then for two not taking responsibility and lying about it. Im going to keep coming back here because i like my provider a lot but those girls have no clue what theyre doing.
Mar 22, 2018
Always professional, educational and kind.
Mar 20, 2018
Had a great experience with Dr. Ohler she was very nice happy to recommend.
Mar 19, 2018
Friendly, clean, and always punctual.
Mar 19, 2018
Very informative, kind, and accommodating! I just moved from Seattle and had to transfer care and couldn’t be happier!
Mar 18, 2018
I have been going to Desert West OB-GYN for so many years! My adult daughters go too. They are the best!
Mar 17, 2018
The office staff was very friendly and professional.
Mar 17, 2018
Staff is so friendly and genuinely care about your input! Gave wide range of suggestions to problems and was open minded.
Mar 17, 2018
Everyone from making the appointment to checking in to having my exam done was very professional and also friendly. Their waiting room was busy but not uncomfortable. I took it as a good sign. The NP who did my pap was very pleasant and quick! I look forward to hopefully a long future of going to this company.
Mar 15, 2018
I have been seeing Andy Corrick forever, love her! She does a great job! Warm but professional.
Mar 15, 2018
The techs up front are great they're very friendly and very helpful I just wish they would get my allergies right in the computer and my prescriptions for my medical records. Andrea corrick is awesome!
Mar 15, 2018
I have been going to Desert West forever and I just love my doctor and the staff there!
Mar 14, 2018
Was trying to find a new place for an annual exam and follow-up with some health issues, but I didn’t even get my annual exam done. Felt that my concerns were not taken seriously. I walked out feeling like I wasted my time.
Mar 13, 2018
Dr. Oehler was highly recommended by friend. I have other friends whose entire family of females visit another doctor in the group. I feel quite confident that I have made the right choice with Desert West. I felt very much at ease and understand fully the next step for an accurate, or the closest thing we can get to accurate, diagnosis. Dr. Oehler listened, asked me many questions and explained the next step. She and her staff were very kind and pleasant.
Mar 13, 2018
Andrea Corrick is wonderful! I recently returned to the valley after having lived in 3 other states over the course of the last 5 years and having seen 3 other ObGyns in those states. And I can honestly say, I couldn't wait to be back in her care. Informative, friendly, personable and professional all in one!
Mar 12, 2018
It's always unsettling having to go see your OB/GYN (nervous, anxious or shy). However, I must say, I am so pleased with Desert West OB/GYN. The staff is super friendly and welcoming upon arrival and Dr. Andrea Corrick was nothing but positive, educated and cares about her patients. I will be seeing Dr. Corrick often as my soon to be husband and I are discussing family plans (and for annual visits). Thanks Desert West!
Mar 12, 2018
The visit was quick and easy, my Dr. was very kind and listened to what my concerns were. It was very convenient to have the lab right in office to get my blood work done right while I was there.
Mar 11, 2018
Love seeing my doctor but he whizzes in and out and not a lot of question answer time...
Mar 11, 2018
Dr. Judy Tom is awesome!!!
Mar 10, 2018
Becky Ortiz is always professional, friendly and takes the time to really explain things. I am so thankful she is my NP.
Mar 10, 2018
Very friendly, well organized & love my nurse & doctor. I’ve been going here for years!
Mar 10, 2018
Dr. Tom is very professional and personable, I am a physician/internist myself and won't hesitate to refer myself and my patients to her for OB/GYN issues
Mar 10, 2018
Dr. Ohler is so patient, gentle and nice. And her staff too
Mar 10, 2018
Friendly staff, love lovel love Dr Tom! She’s the best!!
Mar 9, 2018
Felt extremely comfortable with the provider. Staff was great and very polite. Loved the office.
Mar 9, 2018
The staff is friendly and efficient. Love Dr. Zhang!
Mar 9, 2018
After I met with the NP she had a NA walk me out and to the front desk and she told the scheduling lady "schedule an ultrasound this week, and a follow up in a couple of weeks with her GYNO" We set the appointment for 4/2 and I asked if I was done, and she said "Yes they will call to scheulde ultra sound" I wait a week and call in... theres no request in the system. and we close at 11:00 so call back Monday! very frustrating!!
Mar 9, 2018
Dr. Goad is fantastic! Fast, efficient, friendly, and her easy going manner really put you at ease.
Mar 9, 2018
Dr Jaacks is an amazing doctor. She explains everything in great detail so you understand what is going on. I can’t wait to have her deliver my baby!
Mar 8, 2018
I've been a patient here for ~30 yrs. Dr. Wilkey or her FNPs were always my main provider. For some reason, the past few years I've been scheduled w/various other new physicians. This last appointment, I was w/ Dr. Cannon. I was called back timely and then waited in the waiting room for about 20 min. past my scheduled appointment. (which was 8:45am so I didn't think she should be that far behind that early in the day). She was very pleasant but not very thorough and seemed to be rushed (maybe making up time she was behind). She explained she did not need to do a PAP this year but would do one other test. She did a very cursory breast exam & pelvic exam and then was done (did not do the other test she said she was going to do). My past experiences were that the clinicians were very thorough and covered areas of concern for pts my age even if I didn't ask specific questions. It just wasn't the usual level of care I've been used to at Desert West.
Mar 8, 2018
Dr. Zhang is a very nice and caring doctor of her patients. She makes sure we have an opportunity to talk. Takes her time at every appointment.
Mar 8, 2018
Dr. Andrea is very friendly and makes me feel comfortable each time I've visited.
Mar 8, 2018
I appreciate how the entire staff was friendly to me and truly cared. Dr. Was genuinely sincere and open and honest. I couldn't have asked for a better one :-)
Mar 7, 2018
Happy with service, but had to wait a good chunk of time for my last appointment, probably about 30 minutes.
Mar 7, 2018
Great first time experience
Mar 7, 2018
I could not be happier with my experience with Dr. Wilkey. She cared about my concerns and was sure to ask questions necessary to properly understand what I've been going through. I have had many experiences with other doctors and none compare to her.
Mar 6, 2018
I have been going to Desert West OB/GYN for little more than 20 years. The staff is wonderful and Dr. Phillips is the best!! I would not even consider going anywhere else.
Mar 6, 2018
Saw Dr. Lisa Jaaks for endometriosis. She was wonderful. I came in with a big list of questions to help me decide if I wanted surgery. She was so patient, kind and very willing to answer all my questions and than some.
Mar 5, 2018
Excellent service no waiting
Mar 4, 2018
I love how organized the staff was . I was in and out of my appointment in less than an hour. Normally I hate these kinds of doctors, but Dr. Boots is soft spoken and very pleasant. She answered all of my silly questions as well as the important ones. I would highly recommend her to anyone young or old. Also I would recommend Simon Med across the street for mamo's, in and out in 30 min from my appointment time. Both offices have Super Nice People !
Mar 4, 2018
Dr Wilkey has been my OB for over 26 years, delivered both my kids. My mother, sister and daughter are all patients. We love her
Mar 4, 2018
As a new patient I felt the receptionists and environment was very impersonal. Once the nurse called me back I felt better. Dr. Jaacks was wonderful! She is very welcoming, friendly and knowledgeable! I trust her completely.
Mar 4, 2018
I would not recommend or not not recommend. This was my first visit and I was not asked one question about my previous health experience. Nor did the provider discuss health concerns that might be valid for a woman approaching 40. The questions I had were answered. Pap was done but no urine test or blood test which I previously experienced in annual evaluations. Overall, nothing was done wrong, but nothing made me feel as I my health was a priority to them.
Mar 3, 2018
I have been a member at desert west for the last ten years. I also used them when I had my daughter almost two years ago. Their facilities are fantastic and their staff is amazing.
Mar 3, 2018
This is a very well run practice. It is efficient yet very personable. I've been a patient for several years and have always been happy. I have referred many women to this group and have yet to hear anything negative.
Mar 3, 2018
Andy my nurse practitioner was caring and attentive. Thank you!
Mar 3, 2018
I'm very happy with Desert West ObGyn. The staff is fantastic. I enjoy Dr Wilkey. She's very thorough and answers all my questions.
Mar 2, 2018
Dr.Tom is the best OB/GYN. She has been my Doctor since I was 15. Dr. Tom's assistant Yesina is so nice and helpful. The other staff members always have a smile on their faces and are so nice.
Mar 2, 2018
Dr. Jaacks is amazing! Thank you so much for taking the time to explain things and empathize about my anxiety with the diagnosis. I also had such a great experience with Cynthia Holsen- the IUD exchange went seamlessly. I had been dreading it for weeks and barely had any discomfort afterwards. You guys rock!
Mar 2, 2018
I felt like they really cared about me as a person in a friendly yet professional manner.
Mar 1, 2018
I am so happy with the doctors and staff at desert west. Dr. Goad is amazing. She is very caring, consistent and helpful. I feel like she always listens and spends the time to make sure I feel confident and understood. Medical and front office staff are always pleasant and go above and beyond. I wouldn’t go any where else.
Mar 1, 2018
The office and the drs were all wonderful! I would choose desert west again in the future and recommend it to friends.
Mar 1, 2018
Becky is absolutely amazing! However, her assistant Monica is not very helpful or friendly and I did not have a good experience with her.
Feb 28, 2018
I like dr boots she is very nice, I feel comfortable with her.
Feb 28, 2018
I love Dr. Wilkey. She always listens to my health concerns and will do whatever she can to help me resolve any issues that I have. She isn’t one of those doctors that acts like she’s given you a 10 minute slot and can’t wait to get you out of the examination room.
Feb 28, 2018
Staff was so friendly. And I just really enjoyed meeting and talking to Dr. Lisa Jacks.
Feb 28, 2018
I was thrilled with Andrea Corrick's professional expertise and bedside manner.
Feb 26, 2018
From the time I walked in to when I was seen everyone was friendly, personable and helpful. Dr. Wilkey is so special. She is outgoing, friendly, and knowledgeable. My visit was no stress. Wish there were more like her
Feb 25, 2018
I have been a patient for 30 years and have always found the doctors caring and professional. The office is always clean and well maintained. Office staff pleasant and efficient. I highly recommend Dr. Nina Wilkey due to the excellent care I and my daughters have received over the years.
Feb 24, 2018
Hi, thank you so much for treating me with kindness. I was very impressed with the staff and Dr Dowland’s bed side manner. I definitely want to come back to her in the future and recommend her to my friends! Just got a little frustrated to get in touch with someone in front desk over phone. But I got my medication so all worked out well.
Feb 24, 2018
I am impessed with the friendly staff. and very informative doctor. He really took the time to explain everything.
Feb 24, 2018
Desert West is the best! Moved here from out of state at 12 weeks pregnant and was so worried about finding a good doctor, I met with Dr. Dowland and was immediately put to ease. She’s amazing and realistic, listens to my concerns, and answers all questions!
Feb 24, 2018
This was my first visit with Desert West OB/GYN and I was rather impressed. The office staff was extremely friendly, helpful and professional. Dr. Wilkey was kind, very knowledgeable and listened to my concerns.
Feb 23, 2018
I already did that a friend of mine a nurse is looking for a female obg and told her about you so she will be calling
Feb 23, 2018
Great service I was checked in right away and got the needful paperwork and was done in a timely manner
Feb 23, 2018
There is no judgment, just professionalism. Facts and options are provided, but I’m told to do my research before making any decision. All the staff and my dr are super friendly.
Feb 23, 2018
This had to be one of the best clinics I’ve been to. The doctor was absolutely dedicated to my visit and my questions. I can’t express how great this office made me feel
Feb 22, 2018
I was very impressed with Dr Cannon, very thorough and answered all my questions. She’s definitely a 5+++ in my book!!
Feb 22, 2018
Office staff was friendly and very helpful. Dr Dowland was very attentive and caring.
Feb 21, 2018
The only downside was the wait. It took an hour to be finally seen.
Feb 21, 2018
The staff was very friendly and nice.
Feb 21, 2018
Desert West OB/GYN is accommodating in every way. I go to work very early in the morning, and they had an appointment for me at 6:30am. Much earlier than other doctor's offices. They are quick and efficient, and very friendly. They also gave me a couple of primary care provider numbers since I am in the market for a new one. I will always trust Andrea Corrick and the Desert West OB/GYN team.
Feb 21, 2018
Very friendly and professional
Feb 19, 2018
The nurse practitioner I saw was rude and impatient. She had zero bedside manner amd made me feel like an inconvenience when I asked questions.
Feb 19, 2018
Front office staff was friendly and exceptionally helpful. Dr. Cannon was professional and has any easy manner. Great team!
Feb 18, 2018
Friendly staff and nice office
Feb 17, 2018
Dr. Phillips is a very gracious gentleman and makes one feel very comfortable
Feb 17, 2018
They are so helpful people there thank you so much guys
Feb 16, 2018
Very professional and friendly staff. Office ran very well and prompt.
Feb 16, 2018
I appreciate your website's thorough medical history questionnaire, especially with regard to the breast cancer family correlation issue. I liked being able to complete the medical questionnaire ahead of time, and save a pdf data copy for myself. Dr. Wilke is very knowledgeable and attentive and explained the breast cancer/pancreatic cancer family gene correlation thoroughly. She explained proactive testing for breast cancer. She answered all my questions completely. She let me know the phone extension for her medical assistant. Afterwards, the medical assistant Amber returned my phone call promptly regarding a prescription. I was very happy with my first visit to Dr. Wilke.
Feb 16, 2018
I absolutely love Andi C!! She’s amazing!!
Feb 16, 2018
Very pleasant environment and the staff were helpful and efficient.
Feb 15, 2018
I was very pleased with my visit with Dr. Goad . She answered all of my questions and was very professional. Her assistant, Jackie was personable and knowledgeable. I would like to make one suggestion. If the doctor would like her assistant to do an examination also, it would be better for this question to be asked prior to the exam. As a nurse, I understand the reason and importance for clinical experience and had no objection or problem with it, but it could be a little embarrassing for someone who is not comfortable with that being done and not knowing how to convey it.
Feb 15, 2018
Dr. Oehler was referred to me by a neighbor. Lucky day for me. I thought I might never be able to replace my care in Oregon but I was so mistaken. She is the best! Thank you Dr. Oehler!
Feb 14, 2018
There was no wait and the employees were nice.
Feb 14, 2018
Dr. Jaacks is a caring and personable doctor who takes pride in building relationships with her patients. This creates a relationship of trust and ease of making yearly doctor visits.
Feb 13, 2018
The office staff at Desert West OB/GYN is very pleasant to work with; Dr. Wilkey is very thorough and she listens to what you have to say.
Feb 11, 2018
Timely and professional service.
Feb 11, 2018
I was late 10 mint. I had to wait 1 hr. Not to happy I was late it was my first time there so I won't be late next time!!
Feb 11, 2018
The staff was friendly expect one person.... However, I'll come back to the office....nurse practitioner was amazing she told me everything I needed to know, and still made me feel so comfortable and clear very clear and understanding❤🌸...
Feb 11, 2018
I love the care and consideration for my concerns and questions. Taking time to discuss options.
Feb 11, 2018
Desert West OB/GYN is a wonderful, comfortable, professional office. I always feel well taken care of and even with the busyness of the office, I never ha e to wait long.
Feb 10, 2018
When I came in for my appointment I was in the midst of a miscarriage. Everyone I came in contact with were genuinely caring and compassionate. If it wasn’t for them (and my awesome husband), I would have been at a complete loss and a giant mess. I am so thankful for them, they really did make me feel cared for and comforted. I will be forever thankful for how they treated us during our extremely difficult time.
Feb 9, 2018
Dr. Jaacks was super helpful and seemed like she cared.
Feb 8, 2018
I found the office to be drab and ran down, even though it has been remodeled since I was there last. I only needed a mammogram, but had to have an appointment. I am over 40+, monogamous, not on medication, and have no medical issues. I just wanted a baseline. Even though I had a mammogram 4 days before, I still needed a breast exam. The NP was rough. It was the most painful breast exam I have had in 20 years. The office was ready to do a pap smear and exam. It had only been 14 months since my last appointment. My insurance would not have covered it. I feel that this is a scam. The NP I saw even admitted that the requirements were every 3 years. She explained that the office would go ahead and run a pap smear and assume the insurance would pay. If they don't, because the office is over performing pap spears, that leaves the PATIENT responsible for the lab work. I'm sorry, but knowing that this attitude to over test makes me uncomfortable. (I am certain the MA who took my BP didn't do it accurately! I am VERY familiar with my BP levels and have high blood pressure...it has never been that low!) I had to make 3 different attempts to schedule an appointment. Each time I called, I was on hold for over 10 minutes. I had to hang up 2 times before I got to the scheduling desk. I am a teacher and my prep periods are limited. If the practice is that busy, then I am certainly not important enough as I am past child bearing...
Feb 8, 2018
I have always had a great experience at Desert West OB/GYN. The front office staff is always pleasant and knowledgeable. They treat you with respect and like a person. Dr. Boots is simply AMAZING!! You have no idea how much i appreciate Dr. Boots. Through my pregnancy, Dr. Boots and her PA-C Deborah showed how much they cared about me and my baby. When it came time for me to have my daughter, I was beyond excited that Dr. Boots was going to be there to deliver her. Dr. Boots will always hold a special place in my heart. She just doesn't know how much I truly appreciate and care for her. You all have a wonderful doctor(s) on staff.
Feb 7, 2018
It was my first visit to your office. I felt like a number. The girl checking me in was pressuring me to STAND at the counter and complete 4-5 pages of new patient paperwork while she checked me in. I finally told her I would fill it out when I had a chance to sit down and read thru everything with my Mom. The dr spent no time going over my paperwork I filled out which included family history of cancer. I guess I'm supposed to have access to a patient portal to check up on my test results however I wasn't given information about that when we left the office.
Feb 7, 2018
I really liked the doctor but it's very difficult to get through to the office. The prescription was ordered incorrectly and I had to contact the office which again was very difficult. The office did get back with me the same afternoon that I contacted them and said they would refax the prescription.
Feb 7, 2018
Its very handy. It can be accessed easily, confidentially and at a time that is convenient for me.
Feb 7, 2018
Waiting time is a little bit too long.
Feb 4, 2018
My former ob/gyn retired. I had her for almost 30 years and thought she was wonderful. I was referred to Dr. Oehler and couldn't be more pleased to see she was a carbon copy of my former ob/gyn. Thank you Dr. Oehler.
Feb 4, 2018
I loved the doctor! Doctor boots was amazing and made me very relaxed and sure of myself. But the nurse she had was kind of rude. When we talked to her about my medicine I needed she wasn't very cooperative.
Feb 3, 2018
Great staff and providers, very friendly and thorough.
Feb 3, 2018
I won the jackpot today meeting Dr Phillips. Love this office!
Feb 2, 2018
Rebecca Ortiz is extremely professional
Feb 2, 2018
Over all visit was great, except there was a blonde girl with glasses checking people in and going over paperwork. I had a questions and I apparently inconvenienced her to walk back to the counter from where she was because huffed and puffed about it and her facial expressions changed. It was extremely rude. I shouldn’t feel like I am annoying someone or inconveniencing them when it’s her job to assist us patients in a Dr office. Everyone else was pleasant and great expect for her.
Feb 1, 2018
Dr. Goad is tremendous. I came to her a year ago for my hormones and I feel fantastic. She is also so personable and she makes you feel like to can discuss anything with her without judment.
Feb 1, 2018
Dr. Cannon was just amazing. She is compassionate, kind, and very knowledgeable. She helped ease my anxiety with going through a second miscarriage.
Feb 1, 2018
They always make you feel comfortable and you’re not just another number you’re an actual patient. She spent all the time with me to make sure all my questions were answered!
Feb 1, 2018
Your office staff is very friendly and accommodating. I live the Saturday appointments. As a teacher, the Saturday appointment time make it easier to take care of myself without affecting my students’ learning.
Jan 31, 2018
I’ve been a patient of Desert West OB for 25 years & love all the doctors, nurses & PA’s I had visits with
Jan 31, 2018
I have always been treated with respect and Dr Wilkey is wonderful I wouldn't go anywhere else. Dr Wilkey is someone I trust and admire.
Jan 29, 2018
Dr. Oehler is phenomenal. She remembers details about my past deliveries, and has a very gentle yet direct way of communicating, really listening to her patients, and respecting personal preferences. She is also very careful and cautious, wanting to make sure my health is paramount. I cannot recommend her highly enough!
Jan 29, 2018
Busy practice - exceptional experience.
Jan 28, 2018
Thank you!! Everything went as well as expected.
Jan 28, 2018
On time, professional and efficient
Jan 27, 2018
I love this clinic everyone is so nice, the staff is so helpful. I will continue to return and would recommend to women who are looking for a good women's facility.
Jan 27, 2018
The office staff is very welcoming. The nurses are kind. Dr. Phillips has a wonderful demeanor that helps keep you relaxed in all situations. He is knowledgeable and always answers questions honestly.
Jan 27, 2018
I had a great experience. The doctor listened to me and i felt heard which is rare in many other offices. She is the most helpful and professional doctor i’ve ever met. The front desk , the blond girl is such a swwetheart. The brunette has alot of attitude , she does not use thank you or welcome and talks condescending. Overall, it was great! Front office staff makes a difference so please hire people who are friendly and professional.
Jan 27, 2018
Great staff!! The Drs listen and provide great advice
Jan 27, 2018
I was so relieved after my appointment with Cindy! She was very nice, entered with a smile and ready to listen. I have been dealing with irregularities for 2 years and she is the first Provider that actually really listened and wanted an explanation as to why! She went over the plan with me and called me promptly with results and reviewed the next step! It was a great experience!
Jan 27, 2018
Dr. Oehler is great. She is very personable and listens.
Jan 26, 2018
I have recommended many patients to your office over the past 35 years because you are simply the BEST!
Jan 26, 2018
The doctor was very nice and professional
Jan 26, 2018
Front/back office staff is welcoming and quick. My FNP is awesome and treats me like family. I don’t feel like I’m just another patient.
Jan 25, 2018
Dr Dowland is very good and thorough as well as any other doctors I have had there. She is kind and personable and well as knowledgable.
Jan 24, 2018
The staff is always so friendly and Dr Zhang is awesome! She listens and I don’t ever feel rushed.
Jan 23, 2018
The staff was friendly and eased my mind. I was in and out of my appointment very quickly.
Jan 21, 2018
MA and physician were wonderful to interact with. Personable, made eye contact while still moving things along quickly. Front office was helpful, explained things in simple ways, and got me in quickly!
Jan 21, 2018
I have been a patient at Desert West for 29 years...from pre-natal care through hysterectomy. I highly recommend their professionalism. It comes with amazing care-givers and support staff.
Jan 21, 2018
Front desk and staff was very friendly, Dr.Oehler was amazing! She’s very knowledgable and easy to talk to!
Jan 20, 2018
Had my first visit today with Desert West and it was great! The staff in the front and back are all very friendly and nice. Dr. Boots is amazing! She took all the time needed with my husband and myself and answered every question we had without us even having to ask! Very happy and excited to be having my first baby with such a wonderful group.
Jan 20, 2018
I am always aware at Desert West of an interest in my health. Staff there always use great manners and I am very confident in my Doctor
Jan 20, 2018
I have been a patient for around 30 years and even after moving way west still come in once a year to see your staff for my Well Woman exam. Dr. Wilkey and her Physician Assistants have always taken great care of my needs.
Jan 20, 2018
Dr. Connor was amazing. She was friendly and took her time to listen to me. I didn't feel rushed and she had a comforting presence .
Jan 19, 2018
Dr. Phillips is always so helpful in addressing any concerns I may have. He is the best.
Jan 19, 2018
From registration to seeing Dr. Z, always friendly and courteous. I love Dr. Z, she is always so full of energy, remembers my family history. Always willing to ease my anxiety.
Jan 19, 2018
I have been a patient of Dr Wilkey's for over thirty years. She is an Amazing physician and friend . So kind hearted and always takes time to ask about how my family is . She delivered both my daughters and was there throughout the difficult times when I didn't think I would ever get pregnant . I stay at this practice because she is there 😊
Jan 18, 2018
The staff is friendly and efficient, and Dr Goad is the best!
Jan 18, 2018
Dr could have been a little more patient and warm.
Jan 18, 2018
I've been going to Desert West OB/GYN on West Ugie for several years now. I think Dr. Phillips is one of the best doctors around. Always very courteous and friendly, ready to answer any questions and always explains and goes over any test results and explains things thoroughly.
Jan 18, 2018
Was very happy with the service I received.
Jan 18, 2018
Lovely staff, thorough and very helpful.
Jan 18, 2018
The only issue I have is you require patients to be there 20 minutes early for your appointment. Then you wind up sitting there for over 40 plus minutes before you get called back and then wait another 15-20 minutes before you are seen. So basically if you have a 3:30 appointment you arrive at 3:10 and you don't see the doctor until 4:30. Something needs to be done regarding that. It isn't just a one time thing either. It has happened to me every time I have an appointment.
Jan 18, 2018
I have just moved from out of state. Meeting Dr. Goad and her staff made it a very easy transition. Wait times are very short. Dr. Goad is very pleasant and knowledgeable. She makes you feel at ease. That is so important.
Jan 16, 2018
I love Dr Xi Zhang; she’s so caring and takes the time to listen to my concerns offering answers that give me assurances that I’ll stay in a healthy and quality of life mode as a patient of hers. I would recommend her to any of my friends and loved ones. Thank You!
Jan 14, 2018
Everyone with whom I have dealt at Desert West OB/GYN has been very professional and caring!
Jan 13, 2018
I had a great experience. Thank you.
Jan 13, 2018
Had a great experience here. The staff was super friendly and the wait was quick even though I was a few minutes late.
Jan 12, 2018
I absolutely LOVE my OBGYN and the staff is great.
Jan 12, 2018
Great OB Dr Tom is very nice and thorough, take her time and explain to me. Highly recommend
Jan 12, 2018
My doctor Is amazing. I felt like she covered everything in my first appointment and took her time to make sure I was confident leaving without any more questions.
Jan 12, 2018
She is up to date on all the current guidelines and recommendations........AND at the same time it's like chatting with a good girlfriend.
Jan 12, 2018
I was not impressed with the advice the doctor gave me. The appointment was made with the he intention of learning more about getting an IUD, but instead she decided to try and be my mother. She completely refused to even consider doing the procedure simply on the grounds of some old school though that just becuase a women is not sexually active she will not be able to tolerate the procedure of getting an IUD. It is my body, therefore my decision.
Jan 11, 2018
Close to where I work and live. Appreciate my relationship with my doctor.
Jan 11, 2018
Too difficult to schedule appointments. Should be able to schedule annual appointments year in advance. Have been very happy with visits to Dr. Wilkey but not her PA....rushed wham bam out the door.
Jan 9, 2018
I have been with Dr. Goad and Desert West OB/GYN since 2007 and I never want to go anywhere else! I have used the Arrowhead location primarily but have also been to the Thunderbird and Thomas locations too. Each time I have been greeted warmly, seen in a timely manner and felt that I have been treated as a person and not just another patient. I have an established relationship with Dr. Goad and I look forward to coming in for any and all check-ups. I was so very pleased when I was pregnant and all of the service I received during that time!! :)
Jan 7, 2018
Desert west has always been so great the staff is friendly and the drs are personal!
Jan 7, 2018
I was visiting Desert West for the first time as a new patient. The staff was friendly and accommodating. Dr. Goad was absolutely amazing! I would definitely recommend Desert West!
Jan 7, 2018
Receptionist and Dr.Corick were very friendly and made my appointment comfortable.
Jan 6, 2018
I absolutely love Desert West OBGYN. I had an incredible pregnancy and labor & delivery because of such amazing doctors and staff. Dr. Boots is wonderful, sweet, considerate and kowledgable. I honestly wouldn't go to anyone else. She always makes me feel so comfortable and at ease.
Jan 6, 2018
Dr Wilkey takes the time to listen to your concerns and answer any questions you might have. She makes you feel very comfortable, I just 🧡 her!
Jan 6, 2018
I have already referred two friends to Dr. Jaacks. One has seen her and loved her, the other has an appointment scheduled. She is doing surgery on me soon, and I trust her completely. She always takes time to answer questions and seems to be truly interested in me which makes me comfortable and confident in her.
Jan 5, 2018
I love Desert West. Their staff is extremely friendly, always efficient and running on time. Nurse practitioner Andrea Corrick is outstanding!
Jan 5, 2018
Efficient, helpful, personable, informational, overall good experience☺️
Jan 5, 2018
Dr. Oehler and the staff are very friendly and nice.
Jan 4, 2018
The office staff is always warm and welcoming even for the bright and early appointments!
Jan 4, 2018
This is the first time I’ve visited the west office. It’s not a very convenient location as the Anthem office is just 5 minutes up the road from where I live, but I found the staff to be pleasant and the wait time wasn’t long.
Jan 3, 2018
A friend recommended Desert West and Andrea Corrick. The staff was professional and efficient. Andrea answered all questions, was very informative and put you at ease. She is the best.
Jan 3, 2018
I was absolutely taken back with the Superior service and care given to me by Doctor Winter D. in the Peoria office . It.s been a really long time since a doctor has made me feel so special and that a doctor Really cared!!! She made me feel totally safe in her hands , and that she really cared/ thank you doctor Winter Most Sincerely, Dorothy
Jan 2, 2018
Desert West was a very nice facility. The staff was friendly and very helpful.
Dec 31, 2017
The doctor spent 5-10 minutes with us and left without any recommendations or answers. She just listened to my daughter and then ordered a test. Then never came back to explain what might be going on or any comfort measures. Dr ordered a sonogram, but they couldn't do it in house. We had to go to another imaging facility. No answers, no suggestions, no concern. They also left us in the room for 15 minutes, forgetting to tell us we could leave.
Dec 31, 2017
Doctors and staff are caring and conscientious to patients spanning a wide range of ages and medical needs.
Dec 29, 2017
Love Cindy Holsen. She is the best at making an awkward appointment efficient and some what comfortable
Dec 28, 2017
Love his place. They are accommodating and Dr. Cannon was so friendly and helpful!
Dec 27, 2017
Everyone was nice and very prompt. It’s always nice to see Dr Holsen
Dec 26, 2017
I’ve been seeing Andrea since 1999. She’s very personable and thorough. She doesn’t treat me like a number. She’s amazing!!!
Dec 26, 2017
Wonderful staff. Very helpful.
Dec 25, 2017
The staff was efficient, knowledgeable, and personable.
Dec 23, 2017
My overall visit was great, however it took several months for me to get my December appointment when my Well Woman exam was do a few months prior. My prescriptions weren't sent to the pharmacy after not hearing about the refill I called my local pharmacy days later. Only to hear it wasn't filled and my Dr. Will be faxed. All this 3days after my appt. Now I have to wait because the weekend and holiday is here.
Dec 23, 2017
Attentive staff. My first visit. It was obvious that they were happy to have my business and they truly cared about demonstrating empathy, caring and attention to me.
Dec 22, 2017
I love Andrea Corrick she has the best bedside manner! I look forward to seeing her smiling face every year!
Dec 22, 2017
Everyone is always very nice and Dr. Wilky is amazing
Dec 22, 2017
The staff were nice and very welcoming. They made sure I understood everything that was talked about and made me feel comfortable.
Dec 22, 2017
I actually already did recommend the office, and specifically Dr. Connor and her MA, Nicole. My sister is looking for a new OBGYN and I told her what an awesome experience I had with these two, so she will likely be switching over very soon. :) They were SO friendly, efficient, knowledgeable, and just wonderful overall. SUCH a great experience.
Dec 22, 2017
The receptionist Karen is very friendly and caring, greets the patients and takes care of them so they are comfortable. I did not like Becky's MA. She was not friendly and did not seem concerned nor did she care.
Dec 22, 2017
I am very pleased with my OBGYN and the services
Dec 22, 2017
I went in for an ultrasound she was wonderful she was so great I fell in love with her I'm so sorry I couldn't catch her name but if you look at the records you might know who saw me my name is Nora Narsa.
Dec 22, 2017
Staff is always professional
Dec 22, 2017
I saw Dr Boots there and she was so kind and answered all my questions and relieved some of my fears over the tests possible results (cyst on my ovary and thickened uterine lining). The ultrasound tech was also great in answering my questions on what I could see on the ultrasound screen.
Dec 20, 2017
Friendly, professional staff
Dec 20, 2017
This was my first time to the Estrella facility. The scheduler was very helpful and got me in right away. The front office staff greeted me and was helpful in filling out the forms.The first time meeting Dr Phillips he's an awesome doctor he is a people person very caring. I will refer everybody to this doctor.
Dec 20, 2017
My experience is always positive when I come to this office. From check in to the exam room.
Dec 20, 2017
Great doc wonderful office staff always helpful
Dec 20, 2017
Dr. Oehler is really great. She takes enough time with me. And she really seems to care about my health.
Dec 20, 2017
I saw Dr. Cannon. She prescribed medication I still have not gotten, a week later. Apparently my insurance doesn't cover this medication. Pharmacy contacted the Dr. with no success. They haven't heard from the Dr. Office so I still have no medicine for my problem. I will try to call the Dr. today.
Dec 19, 2017
Dr. Oehler is so wonderful! She is personable and knowledgeable. I would recommend her to anyone!
Dec 18, 2017
Physicians and providers are amazing, also thr ultrasound technician is amazing. Now as for Dr. Winters medical assistant, she needs to learn courtesy and less attitude. Maybe a smile back or not shutting or slamming doors behind her while patient awaits her N.P.
Dec 18, 2017
Dr. Oehler, was amazing! This was my first visit with this practice and will continue to return for my annual visits or any other female issues I may have. If you are looking for a doctor that LISTENS to you, is very gentle and caring, you need to visit Dr. Oehler!! I have heard that the other doctors are just like Dr. Oehler as well. Bottom line - you will receive excellent GYN care at this practice.
Dec 18, 2017
Staff at the Anthem office is very nice and I do like Winter Dowland a lot, she is very nice and takes time to answer an of your questions.
Dec 18, 2017
Dr Jaacks is amazing. She’s personable and really cares about me.
Dec 18, 2017
I have been a patient of Dr. Zhang for over 3 years. She has provided excellent care through 2 pregnancies and for preventative care. The staff is courteous and friendly.
Dec 18, 2017
Dr Wilkey & staff provide excellent care & service.
Dec 15, 2017
I have seen Dr. Desalvo and Andrea Corrick. They are both amazing have excellent bedside manner. I have been going to Desert West for 10 years!
Dec 15, 2017
I was very impressed with Dr. Phillips! I have some ongoing issues medically, and I expected my doctor to make me feel negative and unsupported. This has unfortunately been an issue during my treatment with numerous other doctors. I received nothing but kindness, patience, and a listening ear when talking with Dr. Phillips. He was thoughtful, professional, and sensitive to me, even if I didn't realize at the time. I left feeling as though I have a doctor who cares about me. And in this day, when medicine is run identical to a business, where there is no patient care, I was pleasantly surprised.
Dec 15, 2017
I moved out of state for 4+ years,so glad to be able to Andrea again! She is the best!
Dec 14, 2017
Clean, friendly office. Love the doctor and ultrasound tech. Very kind, very warm.
Dec 14, 2017
I love coming to see Dr. Amy Boots, she is always very kind and thorough. She was my doctor during my first pregnancy and she was very helpful and was always willing to answer my questions and take my point of view into account. I delivered a healthy baby girl with Amy's help. She's an incredible Doctor and mother who empathizes and cares for her patients.
Dec 14, 2017
My first visit was amazing. Everyone was nice and made me feel very comfortable :) thank you
Dec 14, 2017
Dr. Desalvo delivered both my youngest children via cesarean, he's the best doctor I could ask for.
Dec 14, 2017
I loved Desert West and Dr Nina Wilkey. She was very professional, yet down to earth and very caring, I could really talk to her, The staff was very efficient and very friendly and caring as well.
Dec 13, 2017
Everyone was wonderful especially the WHNP i saw.
Dec 13, 2017
Office staff was friendly and professional. I was very comfortable and Dr. Cannon actually listened to my concerns. I would recommend to friends and family.
Dec 12, 2017
I absolutely love my NP Dr. Hollsen. I'm fairly boring patient. I'm always in and out of the office. The staff is always very helpful and friendly.
Dec 12, 2017
I was not real happy with student that did my pelvic exam. Did not wash her hands before the exam or wear gloves. Also she made the exam more uncomfortable then it needed to be..
Dec 11, 2017
This is the first time that I met Dr. Cannon. She was very personable and gave excellent care.
Dec 11, 2017
Visited this location for the first time and met this provider for the first time. I was still filling out medical history when Dr. came in room. She did not introduce herself which was odd and verified that I was there for a well visit and what type of birth control I was on. I let her know I was interested in learning more about other types of prevention as I had been sufferering from irregular periods. She did not ask any questions and immediately wrote a script for a different birth control. I still had my family history in my hand so I am not sure she could have seen too much on the chart that she had. I asked questions about the new prescription and why it would help or be different as she did not provide explanation. I received a vague response and was told that I cannot be on the same birth control since the age of 16 due to changes in the body. Left feeling a bit disappointed as I was excited to try this location out conviently by my home. Left feeling like another patient with no particular name and just another submission to the insurance billing. Front office staff was awesome.
Dec 11, 2017
If someone was looking for a GYN/OB, I would definitely give them Dr. Ortiz' name. Complete satisfaction knowing you are cared for professionally.
Dec 10, 2017
Very user friendly. Easy too navigate.
Dec 9, 2017
I've always liked the office and the doctors, especially the one off of Thunderbird. I have in the past recommend this office, but because of the current service I would not recommend to my friends. So far the follow through on the ultrasound and being called back is extremely poor. I went in on a Tuesday, I'm supposed to get an ultrasound because I possibly might have more issues regarding polyps. I haven't received a call as I was stated in the office to set up the ultrasound. I was advised a day or two and now the weekend has hit and no call. I've even called the office Friday and no return call. As the person waiting and the not knowing, this is very poor customer service!
Dec 9, 2017
Fast and friendly. Well organized, clean environment. Professionalism of staff.
Dec 8, 2017
Becky Ortiz couldn't have been any nicer. Helped me to understand my concerns.
Dec 8, 2017
If you are looking for a practice that offers compassionate healthcare for women, this is the place. I recommend them every time I can!!
Dec 8, 2017
Everyone is very welcoming and kind.
Dec 8, 2017
Friendly and professional staff
Dec 8, 2017
dr boots was amazing and so was her nurse. i had to have my nexplanon removed and i was nervous but it was quick and painless! Dr.Boots put it in so I'm glad she was the one to take it out.
Dec 5, 2017
Dr Oehler was wonderful and was clearly aware of my conditions and needs but additionally had suggestions to improve my health and lead a happy life and clear of potential cancer in the future.
Dec 5, 2017
Dr. Wilkey is very knowledgeable and has a wonderful bedside manner. I highly recommend Desert West OB/GYN.
Dec 4, 2017
I appreciated, I was taken to see my dr on time. Didn’t have to wait for her.
Dec 4, 2017
Love this place! Dr. Oehler and her staff are awesome. I've been coming here for years and will continue to come here as long as my insurance allows.
Dec 4, 2017
Love Dr. Phillips I've been a patient for over 25yrs and couldn't imagine seeing another Dr!
Dec 3, 2017
I have been utilizing Desert West for many years. I have seen Dr DeSalvo for all of my routine visits and occasionally others for more urgent matters. They have on site ultrasounds for both obstetrics and gynecological issues. Exceptional care and quality service.
Dec 3, 2017
I have had the same obgyn for 12 years and I absolutely loved him and the NP so it was hard switching to a new office and a new doctor. The provider at desert west exceeded my expectations. The reception staff was not so welcoming or friendly, but because the provider was so great, I will go back again.
Dec 2, 2017
Doctor Wilkey has been my doctor for 30 years & in my eyes is the best! 💎My daughter also has gone to her for many years & Dr. Wilkey has deliverer my granddaughter & grandson who are now 13 & 9 yrs old. Wonderful Doctor 💎. Everyone is very friendly & they all wear a smile which is very nice to see! 😍
Dec 1, 2017
Great reminders..appreciate that and staff was all very personal n professional. Thank you for getting ER follow up as soon as you did.
Dec 1, 2017
Friendly, competent front office staff. Support staff and Doctor were gentle, informative and explained everything as we went through the procedure. I felt very comfortable at this appointment.
Dec 1, 2017
First visit to this office i was seen timely, office staff was great and I love my new doctor!
Nov 30, 2017
I would, and I have recommended Desert West and particularly Dr. Wilkey. I have been her patient for almost 25 years, and she is extremely conscientious and interested in her patients. I believe she saved my daughter-in-law's life with her very early detection of cervical cancer.
Nov 29, 2017
Short wait time, all staff are friendly and efficient. Dr. Oehler is wonderful and remembers to ask by name about babies she helped monitor during gestation 13 years ago!
Nov 29, 2017
I can't thank Andrea Corrick enough for her warm and kind care. She was so comforting and genuine. By far the most pleasant well-woman check up I've ever had. I have already recommended her to my female friends and family. Thank you so much Andrea, you were wonderful.
Nov 29, 2017
I saw Andrea Corrick the other day in the office. She was so warm and friendly that she made an uncomfortable situation not so uncomfortable. I would totally recommend her and I will be going back to see her!
Nov 29, 2017
All of the staff was friendly and professional.
Nov 29, 2017
Andrea is awesome! She has a warm and inviting personality and is very thorough with her assessment/exam.
Nov 28, 2017
I have been a patient of Dr Phillips for over 20 years, and he has always made me feel comfortable. The office staff have always been very helpful and nice.
Nov 25, 2017
I was very impressed when I first walked in. Best medical office I've ever been in. And the staff was very friendly and helpful. My mom, two of my sisters as well as a niece of mine all have been seeing the doctors there and they were the ones that suggested I go. I'm very glad I did.
Nov 24, 2017
Every time I go to this office I am called in timely and the staff is very professional and always answer questions in a very professional and understandable manner.
Nov 24, 2017
In an age where patients are just a number to be rushed through as quickly as possible, Dr. Wilkey stands out. I don't mind waiting a few extra minutes before my appointment because I know the reason she's delayed is that she's connecting with another patient. When she's with you in the room, she's actually with you. She's not rushing you through, looking at a computer the whole time. Dr. Wilkey knows your history when she walks in, she looks at you when you're talking, and she listens to you. Mostly, it feels like she cares. When I'm there it's kind of like chatting over coffee with an old friend. Except there's no coffee. And I'm half naked with an oversized paper napkin on my lap. Other than that though, totally awesome.
Nov 24, 2017
Dr. Dowland is excellent in every way. Her bedside manner is wonderful. She works quickly and efficiently and I never feel weird or uncomfortable during an appointment that involves such private areas.
Nov 22, 2017
very professional & courteous
Nov 22, 2017
Everyone is real nice and caring. I feel very comfortable being there and talking with my doctor.
Nov 21, 2017
Staff were friendly, was waited on in a timely manner and the Dr was very personable.
Nov 21, 2017
I have been going to Desert West for over 10 years and I'm pleased with it. My Dr. Koon is very professional and I comfortable with him.
Nov 21, 2017
Dr. Winter Dowland was personable and made me feel like I had her undivided attention. I didn't feel rushed with my questions and felt she was very thorough in answering my questions/concerns. She was very gentle during the exam.
Nov 21, 2017
I came in for an appt and wanted to discuss getting ablation. I was told I needed an ultrasound to see if I was a candidate. I then made an untraspubd appt and came In for that. Then the doctor indicates they need to consult me again to see if I can get the procedure. I’ve been in twice and I just expected to be told yes or no after the ultrasound. I shouldn’t have to pay again for a consultation. It seems you are just trying to get more money out of me. Just tell me if I am a candidate and stop making me have repeat visits where you bill me. You should know from the ultrasound whether or not it will work for me. If so just let me schedule it. If not just tell me over the phone. Why should I have to pay a third time to find out? This seems like insurance fraud to keep billing me over when I have been in twice.
Nov 21, 2017
Even under construction the office was clean, very well organized , and the office ran efficiently. Also the staff was very friendly and professional.
Nov 21, 2017
I have been a patient for 27 years and everyone and everything has always been excellent. You have a great practice and staff.
Nov 21, 2017
Finally feel comfortable going to my yearly exam. Very friendly and patient with me. I don't feel as anxious about going.
Nov 21, 2017
I saw Dr. Dowland and she took the time to go over each and every concern of mine. We talked everything through. She made me feel very at ease and explained everything. If more doctors would be more like her, we would have a better healthcare system. I would definitely recommend to a friend.
Nov 21, 2017
This is my second child and the second time I have had Dr. Goad and the rest of the staff taking care of me and my family. The staff is patient and friendly, and Dr. Goad is nothing but amazing.
Nov 13, 2017
This office is clean, professional, personable and accommodating. I had my cranky Toddler along for my appointment and everyone was understanding and patient with my inability to land a sitter. The doctor remained thorough and wasn't rattled while I was. She was gentle and pleasant and I would highly recommend if you like being treated as a patient (not a number).
Nov 8, 2017
Dr. Wilke is the best. She takes time with you. Answers my questions and is very genuine
Nov 8, 2017
I love ❤️ Dr. Oehler! She’s awesome. She’s very gentle and personable. I never feel uncomfortable even though going to the Gynecologist is an uncomfortable experience. She always makes me feel at ease. She’s quick and professional and very sweet. I recommend her to friends and family.
Nov 8, 2017
Dr. DeSalvo is very kind and thorough as well as being a terrific doctor. I always understand what he is telling me. The office staff is great too. They are prompt and friendly.
Nov 5, 2017
I felt comfortable and Dr Koon was very informative to my condition . He took time to explain everything to me and I have a lot of confidence in him to complete my care
Nov 5, 2017
Office staff is always nice and answered my questions.
Nov 5, 2017
Have been with Dr Koon for 11 years!
Nov 4, 2017
Dr. Boots was very knowledgeable, kind and understanding.
Nov 4, 2017
Dr. Tom is very nice takes the time to explain
Nov 4, 2017
I've been coming to this office & seeing Dr Desalvo for 18+ years. I'm in and out with no problem or delays. Wouldn't go anywhere else!!
Nov 4, 2017
Quick to be seen; professional staff; compassionate care!
Nov 3, 2017
Check in was fast ! Doctor was great !
Nov 3, 2017
The office staff was great and the care was excellent.
Nov 3, 2017
I’ve been going to desert west for years and have loved my doctors but saw a new provider in the office this last visit. The provider this time didn’t seem interested in my concerns and was very short
Nov 2, 2017
Very friendly staff. Dr Goad made me feel relaxed and valued as a patient
Nov 2, 2017
Love the big clinic amenities but small clinic service. I always receive a friendly greeting, and it's a personalized visit where I am listened to and we come up with an approach to my issues that we both agree on. Dr Phillips and Cindy Holson are the best and actually make me look forward to coming. This visit I also had a student intern who was friendly, competent and professional. She will make a great NP someday
Nov 2, 2017
My only issue was when I was waiting for the doctor I notice I could hear conversations in other rooms so I felt weird from a confidentiality standpoint. Otherwise I felt really comfortable with my Dr, Dr Jaacks
Nov 2, 2017
Got me in quickly as a new patient. Dr spent lots of time with me and answered all of my dumb questions!!
Nov 2, 2017
Dr Jaacks is the most caring doctor!
Nov 2, 2017
Been going to Desert West for years - love the doctors & staff.
Nov 2, 2017
Really great doctors and nurses and clean enviorment
Nov 1, 2017
Everyone at the office is very friendly and make time for your questions. I did not have to wait to get in at my appointment. They were not running behind or late. That is always appreciated! Very frustrating when you have to wait in the waiting room longer then 20 min for your scheduled appointment.
Oct 30, 2017
Staff in the front office are rude and not educated about procedures
Oct 30, 2017
The experience we had at this facility was outstanding. The Doctor who attended us was very respectful and very kind. He informed us without any hesitation about everything we needed to know due to it being our first child. The staff was very polite and very quick to answer any questions we had about our pregnancy. Not only is this our first pregnancy but also our first place we came to for a OBGYN visit and we are not displeased in any way with the choice we made, we are very happy with our experience coming here!
Oct 29, 2017
Staff and and Dr. DeSalvo were very professional, courteous and efficient.
Oct 29, 2017
One thing I love about my provider Cindy is that she is always on time and that she really listens. I never feel rushed, but I don't feel like I have to stay forever either. She makes me feel comfortable in a not so comfortable situation!
Oct 29, 2017
Dr Oehler spends time with you and explains in details all your questions.
Oct 29, 2017
Been going to Dr. Nina Wilkey for years. She is absolutely the best!
Oct 28, 2017
Very short wait, very friendly staff and felt like I was cared for. Thank you!
Oct 28, 2017
The care I receive from Dr. Oehler and her team is AMAZING!
Oct 28, 2017
Very fast and quick service. Whole process was smooth
Oct 28, 2017
Every one was so pleasant and efficient. Love my PA.
Oct 26, 2017
This Office is very excellent' Representation is awesome. I loved how the Assistant's help you with getting your paper work done ahead of time, and telling you exactly what you need, to do be forehand. Even though this is a very fast pace office it's clean, and the Representation is awesome. The energy is Terrific, and there not drab, very thoughtful' clean office and the girls look nice in there uniforms, that says a lot to me. But my NP Ms. Cynthia Holsen, was very nice, and she had a intern, on board , very nice, She explained everything too my husband &myself, I wasn't uncomfortable, it was like we were having a cup of Yea, seriously, very nice,. I felt so Blessed. But our Nurse for Cynthis Holsen was so kind, and explained everything in detail,All of our questions were answered, and it was at least 10. She nailed it, They don't make you feel like okay you have 10 min. That's what we need. I will return again, just to say Hi' Great Job' Wonderful your in our community" Sincerely Debra Wallace.
Oct 26, 2017
already have told other of my friends
Oct 26, 2017
I got a number to access on line portal. I did not know it had to be used within 24 hours. My bad so I did not get in the portal.
Oct 26, 2017
Thank you for making me feel comfortable during my visit.
Oct 25, 2017
Dr. Zhang is ver welcoming and makes me feel comfortable, makes the visit very personable. She takes her time to explain what will be happening during the visits, and after.
Oct 25, 2017
My doctor was amazing. She talked with me and not just to me. She gave me a hug when she could see I was emotional about our conversation.
Oct 25, 2017
Everyone is so wonderful!
Oct 25, 2017
As it was my first visit, it took a little longer but I never felt rushed! In addition, the prep work by the physician just impressive and it was overall an exceptionally well managed office/visit.
Oct 25, 2017
Great front office staff, friendly and professional As always, Dr. Phillips is great.
Oct 25, 2017
I felt like I had been going here for years. I'm glad I chose this office. The provider and staff were very kind and that helps so much when your not feeling well.
Oct 23, 2017
Dr. Oehler is outstanding! She understands my concerns and helps in any way that she can. I feel like I am receiving the best treatment possible.
Oct 22, 2017
The staff can be friendly and the office is always clean. I usually arrive 20 minutes before my appointment and get brought back before my appointment time so that's nice. What isn't nice is that I will then sometimes sit in the exam room for 20 minutes or more waiting to be seen. You also can't switch doctors within the practice, which I find completely ridiculous because when I set up my very first appointment I wasn't asked if I wanted a male or female doctor and I am now stuck with a male doctor that I am not comfortable with and I'm delivering in 4 weeks so now I'm stuck with this office.
Oct 22, 2017
Very efficient check in, friendly staff and nurse. Dr. Toms very caring with clear explanations for follow up and care.
Oct 22, 2017
Dr. Dowland is very thorough and professional. She also makes you feel like you are important to her as a person and not just as a patient.
Oct 20, 2017
Dr. Wilkes is experienced, & thorough. I feel I am getting the best quality care from her.
Oct 20, 2017
Dr.Oehler is very professional and kind. I have a lot of trust in her. She takes her time and is very thorough. The staff is always very friendly.
Oct 19, 2017
I love coming to Desert West. My doctor closely pays attention to my feelings and needs. She also gives me really good information.
Oct 19, 2017
Dr Boots is the best!! I absolutely love her bedside manners, her personality, and her knowledge. I know she truly cares. I haven't seen any of the other doctors at the practice, but Dr Boots is enough for me to stick with Desert West OBGYN. Also, I'm very appreciative that the nurses take the time to explain things to me. I never feel rushed at my appointments. I love that they answer their voicemails within a timely manner. Best place!
Oct 18, 2017
I love my doctor here, she is funny and pleasant.
Oct 18, 2017
I like how my female doctor listens to what I have to say, instead of telling me what is going on.
Oct 18, 2017
I have been seeing Dr. Phillips for over 10 years and he takes care of all my questions and treatment when it comes to women's health.
Oct 18, 2017
Dr. Phillips has amazing bedside manners and was very respectful and I will continue to see him annually.
Oct 18, 2017
I'm new to the area and was apprehensive about my first visit. The doctor was very nice, professional, and made me feel at ease. I would highly recommend her to anyone.
Oct 17, 2017
Clean, efficient, friendly.
Oct 17, 2017
I had an emergency and they saw me that same day and were very efficient in my treatment
Oct 16, 2017
Dr Koon is great. When Desert West no longer was contracted with my insurance carrier, I specifically changed health insurance plans so I could continue to see Dr. Koon. I like that I can use the patient portal to communicate with Dr. Koon and his medical assistant....so much easier than playing phone tag.
Oct 16, 2017
I've been a patient of Dr. Wilkey for years. She's great and I love the office environment. The staff is always friendly.
Oct 15, 2017
Great Office! They were very quick, did everything very caring and professional. I will be back for sure.
Oct 15, 2017
I have been coming here for about 20 years, always a great experience. The only downfall I can see is prior to my appointment I received 2 emails, 2 test messages and 2 phone messages all to remind me..It was alittle overboard in my opinion..
Oct 15, 2017
I was very impressed with Dr Koontz & the overall facility...I will return annually for sure...Thank you!
Oct 14, 2017
The Physician seemed knowledgeable about finding the answers to my questions. I felt he treated me kindly and listened to my concerns and questions. I felt the front office staff was very nice and helpful. The back office MA seemed a little short with me when I asked about a test I wanted added but otherwise she was fine. I was very disappointed the next day with the phlebotomist who did my blood draw. He did not use a sterile technique and caused my anxiety to rise significantly. I will be making a complaint with Sonora Quest.
Oct 14, 2017
I love Dr. Dowland! I am so grateful for my friend’s recommendation!
Oct 13, 2017
Very efficient office and friendly and Dr. takes time to explain things and doesn't seem in a rush to get out of room
Oct 12, 2017
Honestly I was surprised at how big it was, but everything up front ran so smooth for as many people that were there. I'm absolutly satisfied with my short wait time, and I really felt like they cared about me, even though it was my first visit.
Oct 12, 2017
It was easy to log into and create my on line account.
Oct 11, 2017
I have only been in office one time, yet I was able to meet with my Dr. Who seemed very personable and nice. Girls that worked in office we're all very sweet and saw to my every need
Oct 11, 2017
they were fast, efficient and helpful.
Oct 9, 2017
I absolutely love it at Desert West! All the staff are so amazing, and very friendly. My IUD doctor is so kind, she reminds me of everything I need to remember and is always so careful. If you have severe PTSD, or feel self conscious about down there. This clinic is the way to go! They’re very thorough and take things slow. I love it so much! I’m actually going to be coming here when I get pregnant!
Oct 8, 2017
First visit with Dr. Dowland. She is a very pleasant and thoughtful person. I really liked her.
Oct 7, 2017
Very organized and friendly I felt comfortable even in an Uncomfortable exam.
Oct 7, 2017
I have been coming here for many years and everyone is always very friendly and professional.
Oct 7, 2017
Every time I have come to your Anthem location the staff have been wonderful. The receptionist is friendly and helpful. The Nurse is warm and caring and puts you at ease. Dr. Wilkey sits and takes time with you as a person not a number. I have felt welcome from my first visit . I have no intentions of going any where else.
Oct 6, 2017
Dr. Desalvo is the best Dr I have ever had. Pregnancy is delicacy, and a he is a man who is willing to take great care of you. I have transferred my care to Dr Desalvo from a previous Dr in 2012 and I couldn't be happier to have Dr. Desalvo as my physician again! He is now only delivering at Thunderbird but I will go where he goes, he is that great of a Dr!! Additionally, his staff is very thorough and do a great job!
Oct 6, 2017
The staff was very friendly The Dr was excellent. Spent time explaining everything to me
Oct 4, 2017
The staff are awesome, the doctors are wonderful , the office is clean, and you're in and out very fast yet the doctor takes her own time explain and talk to you.
Oct 4, 2017
I tried to register and I couldn't get on after numerous tries.
Oct 4, 2017
Dr. Judy Tom? Thom? was fantastic! Sense of humor like no other, explained in detail everything I had a question about..just a wonderful doc. Would highly recommend her!
Oct 1, 2017
I appreciate my (Dr. C. HOLSEN⚘ The Time she spends with me answering my questions and talking things over, I also love her assistant, Urey... Very calm, well run office. Thank u ALL, for making each visit, Non stressful and easy..
Oct 1, 2017
Thank you for having a real talk about women's health as we get older. The staff is always friendly & smiley.
Sep 30, 2017
I picked this OB/GYN group from a list of providers in my insurance network strictly on location nearby. The doctor was determined by a cancelation. I am very happy with both the office and the specific doctor.
Sep 30, 2017
My first time at this OB/GYN and the nurses and assistants were great and actually very nice, helped answer what they could as well doctor Phillips (hope i spelled his name right lol) was great on getting to the point and helping me figure everything out just in time before it had gotten worse... I would definitely recommend him to others and i am very grateful he caught on to what was going on with me and did my surgery right away.... thank you everyone.... this is the first male doctor I actually like having as a doctor
Sep 30, 2017
Dr. Jaacks had a male Dr. with her the day I was in there. He came in 1st & talked to me. He was very personable, professional & truthful. Dr. Jaacks is Wonderful. She makes your visit very relaxing, for a Dr.’s visit.🤔
Sep 28, 2017
I met with Dr Zhang for my first appointment and she was AWESOME! I loved her personality and her upbeat attitude. I am transferring in the middle of my pregnancy with twins and she made me feel comfortable with the switch. My whole appointment was great everyone who I came in contact with was super friendly.
Sep 28, 2017
Everyone was very friendly, it was good experience and they were on time and I was in and out of there quick.
Sep 28, 2017
Dr.DeSalvo is very nice & super professional!!! I’ve been going here for over twelve years & I have been more than just satisfied with everything!!!
Sep 27, 2017
Dr. Koon did not introduce himself and made me feel like I was stupid. I asked question about my health and options and he looked at me like I was not understanding and was stupid for asking. He was not sensitive to my problems nor acted or showed he cared. He didn’t even say goodbye or tell me when to come back. Just walked out the room. He wrote a prescription and didn’t tell me why. He’s not professional and acted arrogant. Do not see this doctor if you want someone to hear you and have some sort of compassion.
Sep 27, 2017
Dr. Boots is very knowledgeable about my issues and concerns. She ade recommendations and gave me information to research and make decisions on what to do next. I really felt comfortable and would recommend get and this pleasant office to anyone!
Sep 27, 2017
Dr. Wilkey is a very compassionate doctor; she is thorough and listens to your concerns. I can recommend the office on Deer Valley in Glendale. I have not needed an emergency appointment so can’t really rate that part of the survey. Brenda in Phoenix
Sep 27, 2017
Clean office and everyone was friendly
Sep 25, 2017
I've been coming here for years and staff has always been personable and professional. Love Yuri and Nurse Holsen.
Sep 25, 2017
Dr. Was really knowledgeable
Sep 24, 2017
Always a great experience. Esoecially with Dr Wilkey.
Sep 24, 2017
Excellent patient customer service! Love my OBGYN Dr. Koon 😊
Sep 23, 2017
I've always been very happy with the service at your Anthem office. The nurse I recently saw on Thursday September 21 was excellent and addressed all my concerns in a professional matter that made me feel very comfortable. I will be returning to your office for my well visit soon. Thank you!
Sep 23, 2017
First time that I have seen Dr. Hope. She absolutely showed care and concern for me. I really appreciated that! Would definitely see her again.
Sep 23, 2017
Staff is friendly, wait time wasn't bad, doctor was GREAT
Sep 23, 2017
I love my doctor! There are many great doctors available at this location.
Sep 22, 2017
I think online presence as an option is important to a business. I do not as a patient appreciate the fact that you no longer contact the patient with Pap results either by mail or phone. It should not have to be the patient's responsibility to check on their results, but instead the doctor's office upon review. It feels very disconnected and unimportant from the patient perspective. I do appreciate the conversation that I've always had with doctors or PAs as they've always been very pleasant and informative which is why I've continued to come here for so many years. I did notice at my end of the day appointment this time that the front office staff seemed preoccupied on leaving more so than weather I got all my questions answered or needed to return for follow-up care. Have not noticed this in the past as I typically come earlier in the day.
Sep 22, 2017
I was very pleased with the time the doctor took to help me understand my condition. She was very polite and personable.
Sep 22, 2017
Friendly, helpful, caring. Dr. Zhang is excellent. She is caring and supportive
Sep 21, 2017
The bathroom was a mess, there was no tiolet paper and 3 urine samples sitting right out in the open. It was pretty gross. Although everything else was great, I highly recommend checking the bathrooms more often. Thanks!
Sep 21, 2017
Andrea Kouric and Dr. Tom are amazing. They are so kind and warm and make you feel comfortable and at ease! Love this place!
Sep 21, 2017
I had no issue with the care I was provided; however, I was not satisfied with the 3 month wait time to try and get an appointment, nor the 30 minute wait time in the exam room to be seen. I normally have my appointments in the June/July timeframe when I am not working and because I had to wait to be seen until September I was already back at work and as a result of the extended wait time in the exam room, I was late for an important work meeting.
Sep 21, 2017
Grateful for a female practitioner who is professional, really listens, and knowledgeable! Wait-time was average, but a bit disappointing since the office is so strict about turning away late arrivals.
Sep 20, 2017
I've been seeing Dr Zhang for the past 8 years and love her. She listens to your questions, makes suggestions, and remembers who you are and whatever issues and conversation from previous years office visit.
Sep 20, 2017
I was so used to Dr. Polansky where we had a rapport. Dr. DeSalvo will talk to his patience, but there really isn't much in the way of rapport building or getting to know his patience. It lacks a personal feel... on the plus side, the appointment is much shorter.
Sep 20, 2017
Dr. Boots is an excellent doctor. She shares a lot of information and explains things very well. Not very happy with the Patient Portal. Very technical and seems designed for doctors, not patients. Other practices have much better portals.
Sep 19, 2017
Dr. Jaacks is a great doctor. Nice staff and offices too.
Sep 19, 2017
Very friendly and wait isn't long.
Sep 19, 2017
As a new patient I was able to get in within a week! The facility is easy to get to and the people behind the counter welcoming.
Sep 18, 2017
Personalized private female care with the necessary time to have your questions answered and the doctor providing detailed information for whatever my needs are.
Sep 18, 2017
I never have a long wait and my Dr takes the time to talk to me and listen
Sep 17, 2017
Always great service, supporting women, run by women. Love this place. Highly recommend all the nurses and staff are friendly and accommodating.
Sep 17, 2017
Dr. Jaacks is awesome and office is great.
Sep 17, 2017
It is a bit of a drive for me to get to the office. But my Doctor is worth it to me. I was first recommended to Dr. Jaacks by my sister 6 years ago. I've seen Dr. Jaacks ever since, with 2 pregnancies and now to continue for women needs. She takes time to listen and genuinely cares to help. In the past, I hadn't had luck with the wait time and office staff interaction. I often had to wait close to an hour before called and the office staff were cold. I was surprised at my visit this year as I noticed things changed - or I'm hoping they were changes rather than a one time occurrence. The staff that confirmed my information was friendly, even recognizing it was my birthday and wished me a happy birthday. The wait in the lobby was only 15 minutes from my arrival (but right around my appointment time as they ask to arrive early.) The nurse that took me back was friendly and upbeat. (Though I did have to wait a half hour in the patient room for the Doctor.) And when I was leaving, I passed a staff member before the appointment table. She realized I was leaving and turned around to see if I needed to make a follow up appointment. In the past the scheduling desk usually had 2 individuals but I would walk up and wait at the desk a minute or two before any acknowledgement. This was by far my best experience with the office staff and I was pleased.
Sep 17, 2017
Dr. Wilkey is a great Dr. She always has time to answer any questions. The staff is always friendly and helpful. I was seen quickly. Thanks
Sep 16, 2017
Dr. Goad is personable, thorough and easy to discuss things with. Excellent care.
Sep 16, 2017
Love this practice! I've been frustrated with my primary care for several reasons and Desert West has been nothing but satisfactory. Dr. Desalvo is awesome--he's always so helpful with my questions! All my OBGYN needs will be taken care of here from now on!
Sep 16, 2017
Dr. Oehler is a great and caring doctor. She has been my doctor for over a decade and she is terrific!!
Sep 16, 2017
I have designated desert west as my on/gyn for over 15 years. It's close to my home and has good office hours. I had great ob care for my 2 pregnancies and one birth. Now I am receiving wonderful well woman checks and information about perimenapause.
Sep 16, 2017
I receive care at the Eugie office. The staff is very organized, efficient and friendly. My appointments have always been on time.
Sep 15, 2017
Cynthia was amazing. She listened, helped my uncomfortable issues and worked to get me out of there. She was so helpful and made me feel at eqse
Sep 15, 2017
I worked with NP Becky Ortiz, very knowledgeable and compassionate.
Sep 15, 2017
I Love Dr. Wilke! She actually listens to me and is very thorough.
Sep 15, 2017
Amazingly caring doctors, nurses, and staff!
Sep 15, 2017
I mentioned that my ears hurt and that I was not feeling well and they did not look in my ears or take my temperature. I just moved here from NY, and my OB there would have. On a plus side, people were pretty friendly.
Sep 15, 2017
I've been a patient for over 20 years and am satisfied with NP Corrick and Dr. Tom and the services provided.
Sep 14, 2017
I am never made to wait long at all, which is very welcome and unusual for a doctors appointment in this state. They are always very pleasant and helpful, been coming here for years, Andrea Corrick is more like a friend than a medical person to me.
Sep 13, 2017
Online Presence... I could not get through to your patient portal. The Token number given did not match your records. I'm confused. I then have a temporary log in but none of my information is listed. It's like I'm not in the system. They have medication listed that I don't remember ever taking. I think they have me mixed up with someone else.
Sep 12, 2017
Very professional and nice every appointment I've gone too even with the ultrasound techs 😉
Sep 11, 2017
Let's face it, nobody LOVES the lady Doctor. My experience was phenomenal! I came in very frustrated, stressed, emotional and embarrassed almost of all and left feeling heard, knowing beyond of a shadow of a doubt that my needs were going to be met in the best ways! I left feeling secure in my providers, secure about what I needed done, and the stress was lifted away!
Sep 9, 2017
I'm very pleasures that they do there best I love ❤️ the office
Sep 9, 2017
Front and nurse very friendly Dr very rude
Sep 9, 2017
Efficient staff, on time appointment, procedure well explained. Thanks!
Sep 8, 2017
Everyone was very friendly and my visit was fast and easy! Thank you <3
Sep 8, 2017
Dr. Phillips is professional and caring as well as extremely competent. I would recommend his services to anyone looking for an obstetrician.
Sep 8, 2017
Great office! Everyone very friendly. Dr Oehler is The BEST. She is very thorough. Always asking questions, making you understand all procedures, outcomes, options, etc. She actually takes her time with you unlike a lot of doctors that want you in and out. I highly recommend Dr Oehler and or this office.
Sep 8, 2017
Everyone at Desert West is always super friendly. I saw a new doctor this time and she was very friendly and answered all of my questions.
Sep 8, 2017
Everyone is so kind and caring. I am so glad to have found Desert West OB/GYN
Sep 7, 2017
Dr Wilkey is very thorough. She cares about her patients.
Sep 4, 2017
I've been going to Desert West for 25 years and I couldn't have chosen a better practice. They've always been supportive, respectful, and understanding. I trust them with my health and the health of my children.
Sep 3, 2017
I have never felt so instantly welcome and at ease at an OB's office. My doctor was kind and knowledgeable and put me at ease instantly.
Sep 2, 2017
The office was a little overwhelming when I first walked in, as it is very large and there are a lot of staff everywhere. Although I did feel a little bit rushed once I was seen by the nurse, so far I really love the staff that I have encountered as I feel they are knowledgeable and have my best interest in mind.
Sep 2, 2017
Everyone on the office was super friendly and engaging. I've been looking for a health care provider that takes the time to listen and truly care about your well being.
Sep 2, 2017
Everything was awesome! Couldn't of been better!
Sep 1, 2017
I have been seeing Dr. Goad for years and I have referred two friends who like her very much as well.
Sep 1, 2017
Like Dr Tom very much. On this appt she did not take as much time with me as usual-seemed hurried.
Sep 1, 2017
The office and rooms were clean, and everyone seemed happy and very nice. I was in quite a bit in pain and my my doctor was very gentle. Which I really appreciated.
Aug 31, 2017
Entire staff was friendly and helpful. I couldn't have asked for a better experience. They were accommodating with my schedule and took time answering any questions I had.
Aug 31, 2017
As always, Dr. DeSalvo was professional and very kind. The office is efficient and friendly.
Aug 30, 2017
Andrea is fantastic! She's very comforting, personable and makes you feel very comfortable.
Aug 30, 2017
Had the best experience with Dr. Goad! She took the time to help me with what I needed.
Aug 30, 2017
Staff was very friendly and Dr. Zhang is the best gynecologist i have ever had. I just love her.
Aug 30, 2017
Everyone was fantastic, the Dr was super helpful and caring.
Aug 30, 2017
When I walked into the office the receptionist had me start filling out paperwork right away. I didn't even get to finish it before I was being called back to a room. I saw PA Hope and although I was in the room a short time she managed to cover ever thing that needed to be discussed. I was in and out of the office within 40 minutes. Every person I encountered was vey nice and professional.
Aug 30, 2017
Dr. Wilke is top notch and very thorough and supportive with her patients!
Aug 30, 2017
Everyone is super nice, got me in quickly, I felt very comfortable. I really like the button that is pushed to let the doctor know I'm ready.
Aug 30, 2017
Very professional and served my needs.
Aug 28, 2017
Great office and staff . Dr. Phillips is a fantastic doctor. He was very kind, considerate and very knowledgeable. I highly recommend Desert West.
Aug 28, 2017
I did have to wait over an hour after my scheduled appointment to get into a room, but the staff and doctors are wonderful. Everyone was very personable and you could tell they really care about what they do.
Aug 28, 2017
I love seeing Dr Dowland. She is kind and friendly and never rushes me. She take time to explain and listen to my concerns. I wish I would have found Dr Dowland before during my first pregnancy. I highly recommend her.
Aug 27, 2017
The staff always greet you with ear to ear smile and an energetic hello. The staff go beyond the call of duty to service you!
Aug 27, 2017
Didn't feel like I had a thorough exam
Aug 26, 2017
Wait time was not even 10 mins, awsome. Staff were all very friendly and helpful!
Aug 25, 2017
Love Dr. Zhang! She is always so positive and personable and she always takes all my concerns seriously. The office staff is also always so friendly.
Aug 25, 2017
I love this place! Everyone is so friendly
Aug 25, 2017
I have been coming to Desert West for at least 9 years now...I love it here. The staff and doctors are amazing and I highly recommend them!
Aug 25, 2017
I was taken back on time and in and out there at a good time. This really helps when you are a working person trying to get back to work, so thank you.
Aug 24, 2017
I had a great experience at the clinic. Also I needed special help and the staff and Dr were great. Dr Qui Zhang was incredible.
Aug 24, 2017
Always had great service at this doctor's office
Aug 24, 2017
Dr Winter Dowland was kind, knowledgeable, and patient in answering all my questions. She made me feel very comfortable.
Aug 23, 2017
Great experience. Very little wait time to check in and see the doctor.
Aug 23, 2017
Desert West OB/GYN is a great place! The Dr.'s are so nice, very comfortable to talk with and have easy bedside manners! It is so nice to have Doctors that smile at you and make you feel like your concerns and questions really matter to them. They are the genuine article which is extremely rare in today's world. I love this place, I won't go anywhere else! They are the best!
Aug 20, 2017
Friendly and fast service even as a new patient. Nurses are very knowlegable and make sure you understand everything.
Aug 20, 2017
I would recommend your service to a friend primarily because of your fabulous service, support, and outstanding Doctors.
Aug 19, 2017
Been putting off trying to get a handle on the issues with menopause, because I did not have a good report with a previous doctor. Dr. Phillips was great!
Aug 18, 2017
I have been a patient for 12 years since I was 18. I had an appointment at the deer valley location for the first time(always go to thunderbird location) for an ongoing issue I have been dealing with for the last two months and it was a complete waste of my time. I felt that the doctor just brushed me off and actually said "there's just nothing I can do and I don't have any answers for you".
Aug 18, 2017
Dr. Wilkey is the best, my family and I have been going to her for years at the Deer Valley Office
Aug 18, 2017
This is the most efficient Desert West location I have ever been to! Thank you for doing such a great job!
Aug 18, 2017
After meeting with my wonder doc, I took her card so my friend can start seeing her as well.
Aug 18, 2017
I have seen these doctors for 27years. Great place!
Aug 17, 2017
I will forever recommend everyone to this location (arrowhead). I live 30 minutes away and will make this drive! Everyone made me feel like a normal human and chatted with me, not at me and Dr. Goad is absolutely amazing. Dr.'s aren't an easy thing for everyone, but they made me feel right at home.
Aug 17, 2017
Thanks for your quick email
Aug 17, 2017
Dr. Amy Boots was so kind to me - and really seems to want to help me to have a baby. I always loved Dr. Tom as well - but she is hard to get an appointment with.
Aug 17, 2017
Love this place! I have been coming here over 17 years.
Aug 17, 2017
I get in and out in a very timely manner
Aug 17, 2017
Love Dr Tom and the team at Desert West
Aug 16, 2017
They were very professional, polite, and right on time. The Dr. answered all my questions and was very thorough.
Aug 16, 2017
I've been coming here for 3 years now and everyone at there does a wonderful job. Dr. Robert Philips is the one I see most of the time and I absolutely love him he is very caring and listens to all your concerns.
Aug 16, 2017
It was nice that my ob/gyn reviewed my paperwork prior to entering the room - he came prepared.
Aug 16, 2017
Dr. Wilke and her staff are the best. They are always so helpful and Dr. Wilke makes you feel so comfortable. I highly recommend Dr. Wilke to anyone looking for an OBGYN.
Aug 14, 2017
First time at your office will not be going back. Front desk WHERE not friendly was not acknowledged when I was checked in.. Felt environment too tense.... I love my Dr Z usually see her in Avondale. Her M.A was very nice..
Aug 13, 2017
Staff is always courteous and helpful, and I couldn't ask for a better physician than Dr. DeSalvo! He is always up to speed on my medical chart before he ever enters the room, he never makes me feel rushed when I have questions, and it's obvious that he truly cares about his patients.
Aug 13, 2017
From the greeting from the front office, all the way through check out everyone was polite and informative. Dr. Oehler was gentle and kind.
Aug 13, 2017
I finally received the service and experience I had been waiting for. Dr. Jaacks was knowledgable and helpful. There was a bit of a wait, but they made sure to explain what was happening which helped me understand that they still valued my time. I left with a clear plan of action and peace.
Aug 13, 2017
Love Dr. Jaacks, she was able to answer all my questions. She is very pleasant to talk to.
Aug 12, 2017
Front office was very rushed. I came there due to referral for Becky Ortiz. She was amazing and worth dealing with the scheduler and rush of front office
Aug 12, 2017
Everything was very fast and efficiently run.
Aug 12, 2017
Dr. DeSalvo and his assistant are fantastic. I would recommend them to anyone. 😊
Aug 12, 2017
Dr Christine Oehler is not only a well educated compassionate doctor but also strives to make her practice the best, in a world of changing insurance coverages and all the ancillary situations that cause her practice to be great. She cares about how her staff reacts to you and is constantly striving to better her practice. She's brilliant.
Aug 12, 2017
Like always a wonderful experience and friendly staff
Aug 12, 2017
I've been coming here for a year now and this is honestly the best experience I've had at an OBGYN practice. The staff is knowledgeable and quick, which I appreciate. Rebecca Ortiz is friendly, knowledgeable, and relatable.
Aug 11, 2017
I was a little afraid to go to this office for the first time ,after reading some of the bad reviews. But, I found every one very pleasant & Dr. very through.
Aug 11, 2017
the recepsinist was friendly checking in. dr. koon was very atentive and ask me question and listen to me.
Aug 11, 2017
The staff was polite and helpful. Dr. Dowland answered all of my questions and listened to my questions.
Aug 11, 2017
The office is prompt, courteous and I love Dr. Tom!
Aug 11, 2017
I really appreciated the quick service! The nurses and doctors explained everything before it happened and I felt very comfortable!
Aug 11, 2017
I have been going to Dr.Tom for 20+years. She is one of the best OBG's. I also appreciate that she wants to see pictures of my childrem even now that they are adults! The office staff is amazing as well.
Aug 11, 2017
I was disappointed that I had to wait weeks for an appointment, then when the appt arrived the staff was not ready for it. My PCP's notes/results had been sent for review, yet the prior authorization for the procedure needed was not obtained for my appt. The Dr explained that she needed a week to obtain auth, yet I was scheduled another 3 weeks out. While I am confident in the physician's ability, the office could be managed more efficiently.
Aug 10, 2017
The staff at the front desk were friendly, however when I corrected them by saying my birthday was 1993, not 1983, it wasn't adjusted by the time nurse came back to greet me in my room. The other thing that wasn't adjusted at the front desk was that I called to schedule an appointment for birth control and an exam, which they had me only scheduled for birth control. By the time I had corrected the front desk receptionist and went back to my room, the nurse seemed flustered when I also corrected her saying I was there for two things not just birth control. The nurse then uttered that I could only be seen for one thing, to which I started to get irritated by and insisted otherwise. When the well woman finally came in, she seemed aloof, not very friendly and ready to get my appointment over with. I spoke with her about birth control options which she did have good insight, however when it came to my examination, she did NOT ask if it was okay for the nurse to watch, propped the door open and the nurse walked in. I was so uncomfortable I couldn't remark anything and I just wanted to get it over with. The following day, I noticed a small amount of blood, which has never happened before after an exam like that. I will not be coming back to this clinic, as the bedside manner, comfort of patients and organization of information seem to fall to the way side.
Aug 10, 2017
Dr. Boots listened to my concerns and answered my questions. It was my first time with her and I was very pleased. Thanks!
Aug 10, 2017
I have been a patient of Desert West / Dr. DeSalvo's for 15+ years. I appreciate the level of professionalism coupled with the level of caring.
Aug 10, 2017
I did not immediately feel welcome as I walked into the spacious, well appointed and comfortable waiting room.I had never been here before and was not sure which window to go to as none of the women smiled or even acknowlwdged me as I slowly fumbled from one window to the next. It was a kinda cold business-like atmosphere that I felt when I walked in.. Finally someone said "over here" and without even looking at me asked for my name, gave me papers to fill out. She was efffcient and businesslike. Dr Tom was knowledgeable and very comfortable to have my wellness check with.
Aug 9, 2017
The staff was very pleasant, and I was seen on time. Dr. Oehler and her assistant are very caring and take the time to answer any questions.
Aug 9, 2017
Dr. Oehler is the best doctor I have ever had in all fields. She is a great listener, always explains things and has an overall caring demeanor. I'm so very lucky to have her as my doctor.
Aug 9, 2017
Love my doctor! I feel very confident about information given to me about my health. Just keep up the good work!
Aug 9, 2017
The staff was professional & courteous without being cold & clinical. That's a fine distinction in the medical field.
Aug 7, 2017
it was quick and the doctors were really nice and understand with what was going on
Aug 6, 2017
Love Dr Dowland! So personable!
Aug 6, 2017
While I was there, service was great. Getting an initial appointment was tough. Wait times on the phone are terrible.
Aug 6, 2017
Andrea Corrick always friendly ..always makes you feel at ease...
Aug 5, 2017
They were very nice and very understanding.
Aug 4, 2017
It's always hard when choosing a new Dr., I knew right when I checked in I had made a good choice. The office staff is friendly and Dr. Koon is amazing !
Aug 4, 2017
Staff is helpful, patient , environment is very clean .
Aug 4, 2017
Dr. Goad was great!! This was the first time I have seen her and she was very nice and caring.
Aug 4, 2017
Winter Dowland is amazing! This was my first appointment with her as my regular Doctor was booked pretty far out. I can't express how much I appreciated her. Desert West has a great staff!
Aug 4, 2017
Great staff, my medical doctor very well informed, support staff very helpful, answered you questions, waiting area very well kept, with the amount of traffic going through
Aug 4, 2017
Timely appts, clean waiting room, the ladies at the check in desk are very helpful, I will continue coming here.
Aug 4, 2017
From the minute I checked in until I checked out everyone was very friendly and respectful. I am very pleased with my first visit and look forward to coming back.
Aug 3, 2017
The ladies are always nice when I come in.
Aug 3, 2017
I haven't been here in a since 2012. But because of my past experience here and with Dr desalvo that is why I came back. He is an awesome doctor and the staff is really nice.
Aug 3, 2017
I love the doctor I see, he is very professional, and easy to talk to. I was in , checked in and seen by the doctor in less then 30 minutes, Now a days that is an impossibility in any other doctors office. I was totally surprised and hope you keep up this system.
Aug 2, 2017
Excellent! It was a great visit. The office staff was respectful of my time and I was in and out very quickly! I got all my questions answered and new medicine made clear as to what side effects to look for and know that I can call anytime with questions or concerns. With being in and out of the office, I got a lot of information and left feeling happy and great!
Aug 2, 2017
Very friendly staff, everything from start to finish went smooth.
Aug 1, 2017
All staff were courteous and professional
Aug 1, 2017
I liked everything except for the taking of information. I had to stand in the middle of the waiting room where all could hear my information. And standing for 20 minutes was very uncomfortable. I would prefer a room with seating. Dr. Phillips was of the very best of doctors! I would recommend him for your doctor too.
Jul 31, 2017
I would like to have seen my Dr not a nurse practitioner :(
Jul 31, 2017
Dr. Judy Tom provide excellent care with genuine caring and compassion along with some humor. She's great.
Jul 31, 2017
Very friendly and knowledgeable staff.
Jul 30, 2017
Dr. Christine Oehler is one of the most professional and caring doctor's who will give above and beyond attention to each and every patient she sees. Dr. Oehler gives each patient 150% and is amazingly knowledgeable in her field. I personally have found Dr. Oehler to be very personable, sincerely caring, beyond thorough in her knowledge and explains in a level of detail that you can completely understand what she is telling you about your personal diagnosis. The staff and Dr. Oehler's personal assistants have consistently conducted themselves in the most professional and personable manner. I have and will continue to recommend Dr. Oehler to everyone I know who wants an OBGYN who truely cares about her patients and has perfected her proficiency in this field.
Jul 30, 2017
Very friendly and professional office. Very helpful in retrieving records for me.
Jul 30, 2017
Always friendly . Dr Dowland always explains things in my language so I can understand . She always has suggestions to help me
Jul 29, 2017
Staff and doctor were prompt and efficient
Jul 29, 2017
They were prompt and friendly.
Jul 29, 2017
Love my doctor! Not a fan of the front desk.
Jul 28, 2017
The providers genuinely care about their patients which is why I continue to refer family, friends and coworkers to Desert West.
Jul 27, 2017
Excellent cuter service and quick service.
Jul 27, 2017
I have been visiting Dr. Jaacks with Desert West OBGYN for 10 years. Her bedside manner is above and beyond any doctor that I have ever encountered. I have been treated with kindness and the utmost concern by all staff and physicians within the practice all the years I've been a patient with them.
Jul 27, 2017
My husband and I are very happy with Desert West
Jul 27, 2017
Great experience, in the past I've have to wait 15 or 20 minutes.......... This time I waited no more than 5.
Jul 27, 2017
Dr Tom is attentive and I truly feel like she cares about me and my health.
Jul 26, 2017
Dr.Robert Phillips has been my OB/GYN since I found out I was pregnant, he's been very polite and always answering my questions as dumb as they are, As a new mom I was clueless what I was doing and Dr.phillips did his best to assist me.
Jul 26, 2017
Staff so pleasant and they called me quickly regarding an issue!
Jul 26, 2017
I absolutely love Dr. Goad. She is wonderful, thorough and caring and has helped me through difficult decisions.
Jul 26, 2017
I had a great first experience. My nurse practitioner was awesome and very informative. It was busy, but hardly any wait time. Never felt rushed.
Jul 26, 2017
Staff and doctors are all very nice and take the time to listen. You don't feel like just a number here.
Jul 24, 2017
I never feel uncomfortable or threatened when I am there, considering the examination is in a private and vulnerable area.
Jul 24, 2017
I have been a patient for approximately 25 year and never had an issue with anyone. So perhaps I was due, I had my wellness exam resently and it was horrible. The provider was very rough and it was painful. I felt violated when I left. I could get more descriptive but will spare you. I will not see that provider again. In addition to the horrible physical exam, there was very little interest in my health, it was kind of an after thought. However, the practitioner was a nice it was just not what I'm used to from that office.
Jul 24, 2017
I have always received excellent care from Dr. Jaacks.
Jul 23, 2017
Dr. Tom is AMAZING! She is super friendly and knowlegesble! I am so grateful for her as my doctor!
Jul 23, 2017
The staff is very respectful, caring and courteous.
Jul 23, 2017
I have been going to Desert West and seeing Dr. DeSalvo for twenty years now and I won't go anywhere else for my OBGYN needs. They're the best! They've made me and my family feel comfortable in all situations and phases of my life to this point. They are professional, knowledgable and I highly recommend them for any woman.
Jul 22, 2017
Andy is awesome. Been a patient for years.
Jul 22, 2017
At first, i was apprehensive about coming here for prenatal care only because i did not get to see the doctor i wanted. But, everything happens for a reason and i am so blessed to have Dr. Koon and Michelle with me during my pregnancy. Dr. Koon answers all my questions as i ask and assures me my baby and myself will be fine. Michelle does an amazing job of reaffirmation and following up with what Dr. Koon states and orders (regarding testing or other appointments). I definitely recommend the office and Dr. Koon if available!
Jul 22, 2017
Every one night and took care of my needs
Jul 22, 2017
Felt like my appointment was rushed, I explained to her the issues I was having with my PCOS and she didn't seem to care and wasn't really listening, and offered me no solutions, the medical assistant seemed a little rude and didn't want to talk to me.
Jul 22, 2017
I couldn't be happier with my provider or the staff at Desert West. It seems strange, but every time I leave an appointment, I want to tell everyone what a friendly, caring, and professional office they have. I will recommend them to anyone who will listen! Thanks for taking great care of me!
Jul 22, 2017
This is the best OBGYN I have been seen by. The staff is wonderful and very organized for how big the practice is.
Jul 21, 2017
The staff was very courteous and kind to me.
Jul 21, 2017
The staff is wonderful and friendly.
Jul 21, 2017
This entire office of professionals is absolute excellence. From each individual, you will receive a genuine welcome, professionalism, and a timely personable visit. I can't imagine going anywhere else.
Jul 21, 2017
I have been going to this office for nearly 30 years and have always had pleasant experiences. Staff are courteous and doctors have been very good at answering questions and explaining things.
Jul 20, 2017
The doctor was wonderful. The reason for the low score was the lack of greeting and acknowledgement from the front office staff at the time of check in. I understand reception is busy with paperwork but one can at least say "I will be right with you."
Jul 20, 2017
Love Andi Corrick and DW OBGYN. No long waits and great health care.
Jul 20, 2017
The staff is always friendly and fast. Office is always clean. Dr Koon is one of the nicest caring doctors.
Jul 20, 2017
Staff was very prompt and courteous.
Jul 19, 2017
I absolutely adore Andrea NP. She is so personable and helps me feel at ease during my appointments. Such a neat and knowledgeable provider.
Jul 19, 2017
Dr. Koon and his staff is amazing and I really appreciate Pamela in scheduling. I was in a tight situation with my appointments and she really went above and beyond to help me out with what I needed. She was a pleasure to talk to and I'm very thankful for her help!
Jul 19, 2017
I have been with Dr. Wilkey for over 20 years and I trust and admire her completely.
Jul 18, 2017
Everyone is nice and professional. Dr. Koon and his nurse are excellent! They take the time to answer my questions and provide excellent service.
Jul 18, 2017
Dr. Wilkie was on time. Her assistant had everything ready to do a yearly screening. Staff friendly and well organized.
Jul 18, 2017
The staff is so friendly & welcoming. I like that they have so many locations. I love love Dr. Dowland - she takes time & really listens does not make me feel rushed,
Jul 15, 2017
Dr. Oehler is just wonderful! She always answers all of my questions and listens to my concerns. She puts me at ease.
Jul 15, 2017
Everyone was professional and efficient.
Jul 14, 2017
Everyone was great and helpful. I felt at ease in a scary time.
Jul 14, 2017
There is no Communication between hospital staff and doctors I like doctor koon but there was no communication between the hospital staff to let them know I was even in the hospital and ready for OR then just to have another doctor come in and undermined what has already been started and for doctor koon to not even know I was there
Jul 14, 2017
This is an Awesome practice. Been going here around 20 years. They take the time to listen and help any way they can. You are not a number you are a person.
Jul 14, 2017
Reception was welcoming, nurses were caring, doctor was attentive and thorough with my concerns and exam.
Jul 14, 2017
I just had an appointment for birth control consultation. My appointment was scheduled for 9:45 and I got there around 9:25. They immediately got me signed in. I hadn't even finished filling out all of the forms and they were already calling me back. Then I only waited about 5 mins in the exam room. Everyone was so nice and professional. One of the best doctors appointments I've ever had.
Jul 13, 2017
I absolutely love Andrea! She makes my visits quick and easy. Been going to her for over 5 years. Thank you, Andrea for being so awesome! :)
Jul 13, 2017
Front office staff at most recent visit excellent! Back office staff is rude, unprofessional, and overall appears miserable.
Jul 13, 2017
Very happy with care provided here! Friendly, helpful office staff and Dr. Dowlan takes the time to explain the why's and how's of things in a language I can understand! 😀 Didn't feel like I was rushed through.... even at the end of a busy day. Thank you!!
Jul 13, 2017
Great office, being going there for over 25ys everyone is friendly and helpful. Just excellent service!
Jul 13, 2017
I love doing things online and the portal.
Jul 12, 2017
I love Dr Zhang! Thanks to Desert West for a quick and painless check in process, and always respecting my time.
Jul 12, 2017
This was my first time coming to this OBGYN facility. At first I felt overwhelmed, it seemed very busy. Not like a typical visit at past OBYN offices. But, I was in and out very quickly which I liked. Usually, they make you wait a good 40 minutes before you even see the doctor. Dr. Jaacks seemed very attentive and answered any questions I had.
Jul 10, 2017
I love Dr Goad. She's been my physician since we decided to start a family. I never feel rushed and I always feel that I can openly ask her questions.
Jul 10, 2017
People here are very friendly, I felt extremely comfortable and got in right away to see doctor.
Jul 10, 2017
Great staff. Very clean and never have to wait long in the reception area. Love Dr. Oehler! She is always so helpful.
Jul 9, 2017
My wonderful OBGYN retired several years ago and I've been hunting for a replacement ever since. The search is finally over! The receptionist was so friendly and welcoming, and the wait was minimal. Dr. Dowland was caring, informative, and didn't rush the appointment. The nurse who gave me my prescriptions afterwards was equally personable. I have nothing negative to say about the experience.
Jul 9, 2017
The staff and Desert West was/is very friendly and helpful. My physician is the best!
Jul 8, 2017
I had such a great experience in this office. The staff is great! Kept smiles on there faces and could tell that they love there job! It was very refreshing to go into a clinic and everyone is nice!
Jul 8, 2017
Everyone was friendly and personable.
Jul 8, 2017
Friendly staff, Welcoming Environment.
Jul 7, 2017
Dr. Winter Dowland was AMAZING! I am so thrilled to have her as my doctor. She was VERY nice and incredibly helpful. She was patient and was willing to answer all of my questions with no judgment. I appreciated how she explained everything she was doing and her explanations of any medications and procedures was easy to follow and very thorough. For once, I'm actually excited to visit my doctor!
Jul 6, 2017
I really like the doctors in this office, they make an uncomfortable situation comfortable. However, the blonde lady at the front desk is incredibly rude. I actually left and didn't go to an appointment I had once because she was so rude.
Jul 5, 2017
Quick in and out, very surprised!
Jul 5, 2017
Dr Wilkey is great, takes the time to listen and explain.
Jul 5, 2017
The front desk was very friendly and helpful. Dr. O was great as well! Great visit!
Jul 3, 2017
The best office staff and Dr. Dowland is amazing!!!
Jul 2, 2017
Cynthia Holsen and her assistant were great! Best experience I have had in a long time when getting my yearly well woman exam! Both were very pleasant, easy to talk too and made me feel very comfortable. Thank you for great patient care....it is appreciated! f
Jul 1, 2017
Always friendly and quick.
Jul 1, 2017
The office staff and doctors are great. The only issue is when I need to see my doctor because I'm ill I never can I have to see an NP. I have been with the office for 25 years and it would be nice to be able to see my doctor instead of an NP since I feel more comfortable with her. This is very upsetting and really unfair to the patient. I wish this could change.
Jun 30, 2017
Staff was very nice, Dr was great, but guy who drew my blood was very rude and hurtful. I should leave crying at 25 years old.
Jun 30, 2017
Nice staff and friendly doctor
Jun 30, 2017
I love the doctor but when I was sitting in the office waiting it reminded me why I stopped going to this facility for 10 years my appointment was at 4 pm I was told to arrive 20 minutes early,...I did...no one spoke to me until 4 pm eventually I was taken to a waiting room and the doctor arrived at 4:30 pm. I understand the doctors hourly rate I far superior than mine....but I had to leave work 3 hours early for this appointment. ....just to wait?l
Jun 29, 2017
Very nice and clean office. Very good doctors.
Jun 29, 2017
We absolutely Love Dr. Tom! Very professional, knowledgable and a great bedside manner.
Jun 29, 2017
The staff was extremely friendly and efficient! I saw Dr. Goad for my first prenatal appointment and she was amazing. She answered all of my questions, talked through every concern and was genuinely happy for my husband and I. I'm very excited to continue my appointments at Desert West!
Jun 29, 2017
Staff was ok.. Went in for a well check/yearly pap, but was not able to speak about anything regarding my health and concerns that I had, (because insurance would not cover it?) The PA never asked me how I was doing, or if I had any questions or concerns. When I tried to ask about menopause and some other health concerns, I was told I would have to make another appointment if I wanted to talk about my well being. INFURIATING AND UNPROFESSIONAL!!!! I will NEVER go back to this office!
Jun 29, 2017
The PA came in and advised me how late she was on her schedule and proceeded to tell me I was late. I informed her that I was told to arrive at 7 but she again wanted to argue that I was late and now she was behind and she was going to be speaking with the staff because they told me to arrive at 7. She was very rushed with me. I have been going there for over 28 years and was very disappointed with my last visit. In the future I will only see a doctor vs. PA. I feel like doctors make us wait every time and because she was running behind she wanted to place blame on the patient. Front staff was very nice and friendly and smiled and made you feel welcomed.
Jun 28, 2017
Amazing! Dr Goad, her nurse, and all the staff members make you feel welcome and well cared for. They provide feedback regarding labs, ultrasounds, etc promptly and answer/explain any questions you might have throughly! Have recommended to family and friends who are also very satisfied!
Jun 28, 2017
I was a new patient and my Dr. Was excellent .I am very happy with the way he explained everything to me and treated me.
Jun 28, 2017
My doctor is taking care me very good
Jun 27, 2017
I love this place! Thank you for having such a nice staff (from the front office to the back).
Jun 26, 2017
Everyone is so friendly and helpful. They do a great job reducing any stress and worries I may have.
Jun 25, 2017
My NP that I saw was stellar. She took her time and was very thorough.
Jun 25, 2017
Dr. Goad is the most caring doctor that I have ever had.
Jun 24, 2017
Very organized and professional.
Jun 24, 2017
Dr Tom and staff are wonderful. Extremely helpful and kind.
Jun 23, 2017
Dr. Dowland was amazing. She made me feel at ease through my whole appointment, answered all my questions in great detail, and went above and beyond to make sure that I was on the right track. She was friendly and I felt comfortable throughout my entire appointment. I've gone to a couple other OBGYNs before, and she is by far the best. So happy I called and made an appointment with her. The staff at the Anthem office were friendly as well! Overall, it was a great appointment and I feel good saying that this is where I go for all my gynocelogical and family planning needs.
Jun 23, 2017
I have been a patient with Desert West for over 10 years. I've been through a lot and they have been wonderful!
Jun 22, 2017
I absolutely love Dr Wilkey!
Jun 21, 2017
Very quick and to the point. Although it was only a well-woman's, all my questions and concerns were answered in detail and I even know what to expect for years to come (such as Pap smears, etc.)
Jun 21, 2017
Dr Phillips is one of the most caring, confident & competent doctors I have ever seen.
Jun 21, 2017
You have wonderful doctors she Dr cormick made me feel relaxed and comfortable she even gave me hug after and she kept the conversation going not to much but not to little busy the perfect amount. I love my office on Eugie .
Jun 21, 2017
I spent several weeks researching a new OBGYN as I am new to the area and my husband and I are finally ready to start family planning. I was very disappointed with my experience with Desert West. It felt like a Gyno shopping mall. The waiting area was chaotic and loud. The place was difficult to find. The staff behind the front desk all seemed irritated. When I finally had my appointment, the Dr. never told me her name, so I couldn't even tell you who was digging around in there. After the exam, the Dr. gave me some great information on how to get started with baby prep. She answered all of my questions and was very nice and pleasant. But then left the room to get someone to bring me a feminine pad, because there weren't any in the room, and then I never saw her again. A nurse rushed in and handed me a handful of pantie liners and rushed out again. I wasn't sure if my apt. was over and I could get dressed or if I should just sit there and wait for someone to come back. After 5 minutes I put my clothes on and popped my head out of the door. The nurse that checked me into the room was coming out of another room and I asked her if I was OK to leave. She said yes and said the exit is that way. I didn't know if I was supposed to check out or schedule a follow up appointment or anything. I wasn't left with any instruction, so I just left. All of the front desk people were busy with a few rude patients, so I walked right on out the door. I understand nurses and doctors have many patients and say the same things over and over and sometimes forget things, but because of the environment and this experience I won't be going back. Which is also frustrating, because I will have to wait another 2 months to find and make an appointment with another OBGYN. We were hoping I would be able to get my IUD removed quickly and be on our way to starting our family.
Jun 21, 2017
Andrea, NP, is wonderful. Patient and caring. I never feel rushed
Jun 19, 2017
I love the Eugie office! Have been coming here for several years and they are so efficient and get me in right away!
Jun 19, 2017
I had Dr. Dowland She was so kind and knowledgeable and made me feel very comfortable at my first dr. Appointment
Jun 18, 2017
Phone operators made me want to cancel my appointment and go somewhere else... Never helpful
Jun 18, 2017
I've worked with the desert west offices for years as a drug rep. I knew the second my husband and I moved to Glendale that we'd be going to desert west and more specifically dr Goad when I got pregnant.
Jun 18, 2017
Easy in and easy out! Everyone I dealt with was very kind and pleasant.
Jun 17, 2017
I have been a long time patient, I always talk about and recommend desert west ob gyn
Jun 17, 2017
Kind, thourough, and thoughtful care. Dr. Goad is outstanding. I have sent 4 people her way and they ALL feel as I do....like I won a lottery with her!
Jun 17, 2017
In the last 12 years I have been seeing Dr. Oehler, it has always been a calm, personable, efficient office. I have always felt I am being taken care of with the issues I have.
Jun 17, 2017
Although I really like Dr. Jaacks I cannot get in to see her, even with a fairly serious problem. So, I would not recommend your practice because it is apparent you are already over-booked and do not want/need more patients.
Jun 16, 2017
I was recommended to DW, and I've recommended several people. Dr. Goad is fantastic as with her assistants. I never feel rushed. This time I was an hour early for my appointment (traffic was in my favor that day), but had no intention of trying to get in early. They got me in in about 15 min. 😊 I live in Prescott but spend most my time in Philadelphia for work. I come back to AZ and will go anywhere in The Valley to see Dr. Goad!!!
Jun 16, 2017
I have recommended Desert West OB/GYN several times over the years
Jun 16, 2017
Everyone is so pleasant, didn't have to wait long & the medical assistant was excellent as well as the nurse practitioner that I saw for the first time. I had been seeing Andrea Corrick for years and has recommended so many people to see her including my two daughters and co-workers but now I understand she does not take Medicare. I would also recommend the new nurse practitioner, Cynthia, that I saw.
Jun 16, 2017
It was my first time going to an OBGYN and thankfully everyone was super helpful and knowledgeable. I definitely recommend.
Jun 15, 2017
I saw Dr Robert and he was really nice. He made me feel relaxed, which is a 1st at the Gyn office. He laid out my options right after the exam and let ME chose the best option for me. Usually Drs make choices for me. Will definitely return for all my Gyn needs and have already recommended to several friends and family. The Estrella location was very convenient for me with several of my Drs in same building.
Jun 14, 2017
I was very pleased by Dr. Oehler's courtesy, professionalism, and friendly help. I appreciated Victoria's help.
Jun 14, 2017
This is a large yet efficient facility. My mom was coming here when she was pregnant with me and I have been a patient ever since. I highly recommend Dr. Phillips! The staff is wonderful too!
Jun 13, 2017
Great office staff and Dr. Zhang is really nice and takes the time to talk to you and ask questions and relate to make sure all is well. Thank you
Jun 13, 2017
Andrea Corrick is outstanding and makes my yearly wellness check something I look forward to.
Jun 12, 2017
I have been a patient of Desert West for 28 years and there is no where else I would go. Everyone in the office has always been professional, kind and helpful. What more can you ask for from a doctors office.
Jun 12, 2017
The staff is very friendly & helpful. I liked the office so much, enough to bring my daughter.
Jun 11, 2017
Very efficient, friendly people; got right in!
Jun 11, 2017
First time at Desert West I absolutely LOVED everything from it from the stuff, Place, Dr. They are so welcoming the minute I steped in they helped me with everything I highly recommend Desert West to anyone expecting or will in the future.
Jun 10, 2017
Best office - ever. Hands down. You are treated with respect and dignity and compassion. I've been a patient for 20 years.
Jun 10, 2017
Dr. Wilkey is very thorough and I appreciate the fact that their office is so automated (all my records, labs, etc. were in my electronic file).
Jun 9, 2017
Always prompt. Always professional. Always friendly
Jun 9, 2017
I've been coming here since I was 18. 10 years! I love everyone in the office and all the Drs I've seen.
Jun 8, 2017
Dr. Oehler was very kind and compassionate. She took the time to listen and then provided a very detailed plan with a back up plan just in case.
Jun 8, 2017
Doctor was wonderful very knowledgeable and helpful. Office staff friendly. Office itself was very plain, cold and unappealing.
Jun 8, 2017
I like how hard you work to give us help
Jun 7, 2017
Andrea is amazing. She is very thorough and answers all my questions. She is very caring and I feel like I am talking with a friend when I am there.
Jun 7, 2017
I as medical professional find this office very friendly and veryprofessional .The office staff are very polite and friendly also .I am blown away by the concern of my doctor to my general care .Far superior to my former NY doctor Thank all of you for this I have only been to this site twice .Everyone maked me feel like i am so welcome.
Jun 7, 2017
Dr. Tom is excellent!!!! Caring, thorough and compassionate - I cannot image a better provider!!!!
Jun 7, 2017
I was in and out quicker than expected. Probably one of my best experiences at an OBGYN. Quick and virtually painless. Cindy was awesome.
Jun 7, 2017
Easy check in process. They have your information from last year and all you need to do is update rather than fill out the same information. That is a huge Plus! Doctor was on time and very pleasant. Asked if I had any questions and listened.
Jun 5, 2017
Everyone there is helpful and patient!
Jun 3, 2017
Staff is extremely friendly and provides excellent care!
Jun 3, 2017
Staff and medical personnel are very friendly and professional
Jun 3, 2017
Everyone was helpful and educational. I was very pleased with the service I received from Dr. Lisa Jaccks. She was forward thinking in treatment plans for my issue.
Jun 3, 2017
Dr. Goad is kind, friendly and supportive of my concerns. She is willing to answer any questions and goes the extra mile. So refreshing to have a competent and caring doctor.
Jun 3, 2017
Staff and doctor are very caring and helpful.
Jun 3, 2017
I've been seeing Dr. Phillips for 18 years. He knows me. He has a wonderful, kind, personality and takes care of me and my needs. VERY LUCKY to have met a doctor like him and I trust him 100%. Simply said, he is awesome.
Jun 2, 2017
Staff very friendly and helpful! Dr.Wilkey delivered my son 27 years ago! You could always feel her support back then and she has not changed! I am so happy she is just doing GYN now!
Jun 2, 2017
The staff and Dr. Oehler are magnificent!
Jun 1, 2017
Dr. takes the time to listen.
Jun 1, 2017
I love Dr. Lisa Jacks. She performed my hysterectomy some years ago and she is an excellent Gynecologist and I love her because she cares about people and she is very compassionate.
May 31, 2017
Everyone at Desert West always extremely friendly and helpful. Dr Winter Downland's staff very helpful and kind.
May 31, 2017
I moved to the east valley in 2011, and I drive all the way from south Chandler (almost an hour), to see Dr. Jaacks. On my most recent visit, I was going to ask her for a referral to someone in the east valley, but I just couldn't do it. I have replaced all my health providers, and I just can't break up with Dr. Jaacks (and Susie!)...they are awesome!
May 30, 2017
Everyone is so kind the office is very clean and inviting. I moved about 30 minutes further away from this practice but I still make the trek because I like the personalized service so much!
May 30, 2017
Very professional and no waiting! Got right in on my appointment time and everyone very friendly and accommodating.
May 28, 2017
The Online portal is very user friendly. Staff uses it to promptly communicate with me. I like to see my upcoming appointments on the home page. I also like viewing the list of medications I am currently on. Absolutely zero complaints with it. I cannot say enough good things about Dr. Kelly Goad and her Team is exceptionally friendly as well. Dr. Goad is a Gem among all the Doctors in this world !! Me and my Family are truly blessed to have found her. No matter how busy she maybe she is always cheerful and in good spirits. She pays attention to everything I saw in our encounters and always gives me good advice and puts me on the right path. She gives me ample time to address everything thats on my mind and never rushes me or interrupts me. Have I already told you she is a GEM ?! She truly is. If there is anything above a 10 she totally deserves it. DWOBGYN is very lucky to have her on their workforce. Scheduling was a breeze. The ladies are very accommodating and easy to work with.
May 28, 2017
I really love seeing Dr. Tom, she is kind and patient. She listens and does not rush through your appointment. I feel very much cared for every time I see her. The staff is nice and the office is clean as well.
May 28, 2017
Everyone at Desert West was so helpful and friendly. Dr. Dowland took the time to answer my quetions and was very helpful and friendly.
May 27, 2017
I was a new patient & felt somewhat stressed trying to complete the information before I went to the exam room. FYI: You might suggest to new patients that they drop by and pick up the paperwork to complete at home and bring with them for their 1st visit.
May 27, 2017
Amazing staff courteous efficient
May 27, 2017
It was very quick all the nurses and doctors were very friendly
May 27, 2017
I'm always treated well by Desert West OB/GYN. I'm very impressed with the way they treat patients.
May 26, 2017
This is office has an amazing staff. Very polite and professional. I see Andrea and she is the best.
May 26, 2017
I was asked to arrive 15 minutes prior to appt. I arrived 25 minutes early, filled out paperwork and settled down for appt time. Many patients came and went and I was the last one in waiting room. After one hour past my appointment time, I was told the Dr. would be 5-10 min mores and told sorry it was taking so long. I felt as if I should've been notifiecpd after 30 min or so past appointment time...not 60 min past. I would have left, it I had not already waited for 3 months to get an appointment time and did not want to wait another 3 months. Guess waiting 1 hr and 15 min past my appt time was better than 3 months! That being said, Dr. Wilkey apologized and took all the time I needed for my appt and did not rush me. If I didn't like her so much, I would've left and found another Dr.
May 26, 2017
The office staff and physicians are always caring and respectable. I have been a patient here for over 15 years and would recommend them without hesitation.
May 26, 2017
I have been a patient at Desert West for 6 years. Dr. Jaacks delivered my twins and my youngest and she is absolutely amazing. Her kind demeanor and extensive knowledge puts you right at ease. Everyone at Desert West is so kind and welcoming.
May 26, 2017
I love Dr Goad - she's the best.
May 26, 2017
This is the only OB/GYN practice I have used my entire life. The staff are friendly and helpful and make the check in process smooth. The nursing staff are personable and make you feel relaxed and at home. I have been seeing Cindy Holsen since I was a girl and she has always been friendly, professional, informative, helpful and personable. Never needed to look anywhere else!
May 25, 2017
I have been going to Cindy Holson for several years. She is very pleasant and always puts me at ease. Her medical assistant Uri is also wonderful. I always look forward to seeing them both!!
May 25, 2017
Becky Ortiz is an amazing provider. I drive from Tempe to see her she is so fantastic
May 25, 2017
Dr Boots and Dr Koon are both wonderful doctors. They take time to listen and hear what your concerns are to find a solution. The office staff is equally accommodating. I definitely recommend this practice.
May 24, 2017
I've been with dr. Goad for three years now and I LOVE her! She is so personable and sweet! I won't go anywhere else!
May 24, 2017
Kinda upset that I had to wate over 20 minutes before I had to ask why it's taking so long .. I'd show early and appointment was at 9:45 been wating for 20 minutes and all these ppl went back and I was on time .. I went to ask and have to wate another 15 minutes .. I did not get out of there untill 11 .. I have not sleep after I work a 8 he shift ..
May 24, 2017
Had a good experience using Desert West. The group was friendly and helpful in answering questions.
May 24, 2017
Staff very attentive and wait times are minimal
May 24, 2017
I didn't feel like my health concerns were taken seriously. I felt like I was being blown off for the next patient
May 24, 2017
The Dr. Desalvo was amazing, however the front office staff were kind of rude.
May 24, 2017
Excellent Provider I've always felt comfortable coming to Desert West. I'm always treated as a person and not just another patient. My questions are answered thoroughly and in a way that helps me truly understand what I need to know. I would definitely recommend Desert West to anyone needing a great provider.
May 24, 2017
I love Dr. Wilkey! It just takes too long to get an appointment.
May 24, 2017
The Thunderbird clinic was very fast-paced. In and out with hardly any waiting. I was treated very good and had all my questions answered. I felt a little rushed but nothing went left unanswered or undone. Very thorough.
May 22, 2017
I would give it a five star rating
May 21, 2017
After going to the same OB-GYN for the last 15 years, I had to sadly say goodbye to mine and change providers. Surprisingly, Desert West was very welcoming from the moment I walked in the door (I have come to find that not most offices are like this). The office was very busy (which was a good sign), however they got me established as a new patient, in for my appointment when it was scheduled and out the door in a timely manner. I saw Cynthia Holsen, RN, WHNP, MSN; she was very kind and took the time to answer all of my questions. I am so glad I chose Desert West OB/GYN, Ltd. and would recommend them to anyone!
May 21, 2017
Over the years my needs and concerns have always been given excellent attention by Dr. Nina Wilkey and her staff. I would and have highly recommended her to others. Everything regarding scheduling and follow ups and tests and procedures have always been handled to my utmost satisfaction. I couldn't be happier with the care that I've received. I consider her the best doctor I've ever been to and now, after so many years, a trusted and respected friend.
May 20, 2017
Great nurses and doctors always very pleasent
May 20, 2017
No waiting, friendly staff, great Doc!
May 20, 2017
Professional and efficient, from the front staff to PA.
May 19, 2017
The staff from front office to the practitioner were great. I was greeted upon arriving to the office. My appointment was at 745am and I walked out of the office completely done at 815. That's amazing.
May 18, 2017
I was referred by a friend that goes to your facility. My appt was a yearly women's wellness exam but I also had some other concerns regarding my health that I wanted to address. First of all, my prior medical history was never reviewed by the Nurse Practitioner. Actually, the questionnaire sat next to me on a stool the entire time. My visit consisted of blood pressure, weight and pap smear. I never received a pelvic exam nor did I have my thyroid gland checked...which has always been the norm at all my previous ob/gyn visits elsewhere. I also had to request to have blood work drawn to ensure my levels are ok after mentioning I have a history of anemia... which I had to run back in to get the script for since the NP forgot to give it to me. Just felt the visit was rushed and very impersonal. I also felt awkward when the medical assistant and NP were laughing and chuckling about unnecessary comments while I was laying there waiting to be probed. The reason for me coming in has not resolved my current concerns. I was hoping to rule out endometriosis, polyps, possibility of cysts and other female conditions that can be causing my symptoms. I'm still in shock that I didn't get a pelvic exam!
May 18, 2017
Dr. Judy Tom and her staff are the best ! this is my 3rd child but first time with this Office and they amazing staff and doctor.
May 18, 2017
I have never had a bad experience with my Doctor, her med. assistants are always friendly and they are usually pretty prompt. I have made many recommendations to my friends and family for Desert West.
May 17, 2017
I love the office, but the lady I saw was mean. I had an appointment due to injury and the doctor I had it with never saw me, I had a nurse practitioner who didn't believe me when I told her about any of my previous diagnosed issues, told me to "treat my vagina better" and sent me home telling me nothing was wrong. I went back a week later and saw my normal doctor who told me I tore my septate and needed to have (minor) surgery, so moral of the story don't see this particular lady, who never even gave me her name. I am still giving the company a good review because until now I have never been treated like this from any of their employees.
May 17, 2017
I loved this place!! I'm 35, so I've had several OB/GYN's in my lifetime. Out of all my visits, I've never felt so comfortable and put to ease by staff members. Everyone was great!
May 17, 2017
Dr Boots is always so personable and not rushed. She sits down to listen and explain. She is awesome.
May 17, 2017
Clean office, wasnt crowded, friendly staff, great Doctor's.
May 16, 2017
Waited almost 2 months to get in and now after the appointment I'm still waiting to have my surgery scheduled. It's been almost 3 weeks for that call and I'm told it is to get insurance clearance. That can be done same day. I haven't been able to get a straight answer when I call. Every time I've called I've been told a different wait time. Really folks? The communication has been really bad and inconsistent. I also called about a week after my appointment to express that I had some severe pain. Dr Jacks never called me back. I wonder if her assistant, Susie, ever shared this with her?
May 16, 2017
I would like to be told what's going to happen before it does.
May 16, 2017
Friendly, courteous, thorough service from beginning to end.
May 15, 2017
Doctors, nurses and office staff are friendly and professional. They take the time to answer all of my questions. I would recommend this office to other women.
May 15, 2017
I LOVE Dr. Dowland. she cares about her patients a lot and takes time to explain everything. She don't rush you out the door like a lot of dr's do. Highly recommend her to all my friends and family!
May 15, 2017
My last appointment was great.
May 14, 2017
I have been to the Thunderbird, Estrella and the one at Arrowhead and they are all great. The only complain I have is the staff at the Thunderbird location are always very rude. I will always go to either the Estrella or Arrowhead location just to avoid seeing any of those girls who work the front desk. I will wait over a month for an appointment just so I don't have to go there. The NP I see though is the best and always answers all my questions and all around makes the awkward experience of going to there not even awkward at all.
May 14, 2017
Love the service very fast love my doctor love everything in this office!!!
May 14, 2017
Love coming to this office - the staff is great and helpful, been here for 10 yrs
May 13, 2017
I love this office and staff!
May 12, 2017
I love the office and the drs. I have had two pregnancies with them and they made me feel great and comfortable every time.
May 12, 2017
Desert West OB/GYN, Ltd.is wonderful! Everyone is very nice and friendly! Dr. Tom is the best!
May 12, 2017
Everyone was polite and professional, as always.
May 12, 2017
I always recommend to friends
May 11, 2017
Everyone was so great and welcoming. I was in and out before I could blink my eyes! I would definitely recommend this office specially!
May 11, 2017
First time visit. Very good experience!
May 10, 2017
I love the staff and Dr. Zhang is amazing, She takes time to make sure you understand everything!
May 10, 2017
Very caring and kind people. I feel like they care and listens to my concerns. I don't feel rushed.
May 10, 2017
I have been coming here for over fifteen years, and I feel very valued as a patient. They helped me every step of the way during my first pregnancy, and I return for the journey through my second, I know I will be taken care of.
May 8, 2017
Dr Wilkey is just amazing ! Always thorough , always listens and always makes you feel comfortable .. and the staff was very efficient and pleasant .. great service all around !
May 8, 2017
I had some concerns about my appointment with a nurse practitioner. I took the time to fill out the health questionnaire, but she did not even look at it. She did a PAP smear but no pelvic exam. It took all of 5 minutes for her to see me. I usually see Dr. Zhang and she does a much more thorough recent history and exam.
May 7, 2017
I absolutely love Dr. Jaacks. She is so kind, genuine and just a lovely person. Her office staff is great too. I will continue to make the drive out of my way to get to her office.
May 7, 2017
Friendly staff, timely appointment, thorough NP.
May 6, 2017
I have been a patient at Desert West for 30 years. I saw Dr. Polansky all those years until she retired, and now am seeing Dr. Wilkey. I am very happy with Desert West and saw no reason to switch once Dr. Polansky retired. It is a very professionally run office.
May 6, 2017
I have been coming to the office for quite a number of years and have always received the highest quality of service from all the employees.
May 5, 2017
Staff is friendly and approachable. Rarely ever have to wait for my appointment. Dr. Goad listens and always follows up...she is very thorough.
May 5, 2017
I had a great appointment. I was on time and the doctor saw me in 10 minutes. The doctor is great and she made me feel very relaxed and answered my questions. Dr. Zhang is wonderful!
May 5, 2017
Loved meeting Dr. Wilkey who took time, answered questions and was thorough!
May 5, 2017
This was my first visit with Dr. Tom and I liked her so well that I have already recommended her to a friend.
May 5, 2017
I've heard great things about this office. Ive seen Andrea Corrick twice now. Once last year, once this year. She is VERY nice. I had a small procedure done and there was a little snag to keep the story short. The appt took longer than expected because of this however after everything was ok, she seemed rushed and was honest and said that they were already 10 mins behind before me. I told her I had other concerns I wanted to discuss and she left to tell her ma and came back. She answered them but for her to be rushed seemed unfortunate and I as her patient shpuld not really need to feel rushed myself. Sidenote, both years I've been the ma seems less than excited about life and really could smile. Overall I will go back and I feel comfortable under there care.
May 5, 2017
This visit was not required as soon as I saw the doctor he referred me to another doc in his office then why did u schedule this ? I cannot pay the copay just for nothing. A total waste visiting this doc. Please have a look at the reports prior a visit so that we can meet the right doc at the right time without just getting referred again and again wasting money and time.
May 5, 2017
When checking out and scheduling future appointments, the girl assisting me was not very friendly. She acted annoyed to help. Put a bad taste in my mouth.
May 5, 2017
Short wait time, pleasant staff, was not rushed through appointment.
May 5, 2017
This was my second time visiting this office and although I was a little put-off by the front desk management, the Doctor was totally worth it! Cynthia Holsen took the time to listen to me as a patient and could relate as a female athlete. If not anything else, I will be visiting again just for her!
May 1, 2017
This office is great. Loved the fact that I did not have to wait 30 or so minutes before I was seen. Great people. So nice and friendly. Happy place and I enjoyed that.
May 1, 2017
I would definately recommend Doctor Kelly Goad. Her and the whole office stuff very friendly and very knowledgeable.
Apr 30, 2017
I would recommend Kelly Goad to a friend or family member any day! She is the best. But the nurse practitioner I saw did not live up to my standards.
Apr 30, 2017
Love Dr. Goad and the clinical staff. Always so sweet and kind.
Apr 29, 2017
I had an emergency appointment and they scheduled me that same day and I was so glad because It was the only day off I had from work. The doctors there are so good to me every time.
Apr 29, 2017
I love the Anthem office location! All of the ladies/staff and doctor are fabulous. So friendly and they make it a very comfortable atmosphere. I am happy that I am now a patient at that office. It is so clean! I love that.
Apr 28, 2017
Very professional and caring
Apr 28, 2017
I've always been so pleased with Desert West! Their staff is amazing!
Apr 28, 2017
Great and fast service! Everyone is very nice. Dr. Dowland is an awesome doctor. Very knowledgeable and she shows concern.
Apr 27, 2017
I love Dr. Dowland! She is absolutely amazing, she knows what she's doing and takes the time to make sure you understand everything that she is telling you. I would definitely recommend her to friends or family.
Apr 27, 2017
Dr Koon and Assistant Michelle both get excellent ratings from me! They are both attentive and very helpful!
Apr 26, 2017
Very professional and friendly staff, always a pleasure to go to my appointments
Apr 26, 2017
Front office staff were professional and friendly and ran the front desk smoothly. Medical assistant an Dr Koon were very friendly and kind. They took the time to listen and answer my questions and I left there truly feeling they care about their patients. Thank you and keep up the good work!
Apr 26, 2017
Everyone was nice helpful and great short wait time
Apr 26, 2017
I'm so happy I found this doctor she is so nice
Apr 25, 2017
Dr. Wilkey has been my doctor for over 30 years because she listens and looks at my whole well being. I appreciate that she looks at my total health, the components I need to watch, and makes any suggestions for maintaining my best health. My only complaint is having too long a wait time in the office for my appointments.
Apr 24, 2017
Front office staff was excellent! So nice to be greeted with smiling faces.
Apr 24, 2017
Have no complaints other than saying that the amount of time where anything is actually documented into your online account chart is pretty slow. Patients want to see their reports, labs, comments, etc quickly, and not have to wait so long. This would be something that I would like to see improved on.
Apr 24, 2017
Friendly office staff and friendly medical assistants. I saw Dr Lisa Jaacks..pleased. over the years I have seen Andrea Carrick, NP.
Apr 24, 2017
I really like my gyn doctor Dr. winter. She was very sweet, took her time and answered all my questions. She was running behind schedule but apologied once she entered the room.
Apr 24, 2017
Very efficient and courteous staff. My Doctor made me feel very comfortable and taught me a lot about my health care.
Apr 23, 2017
Fast intake and registration. Not a long wait time to see doctor.
Apr 23, 2017
I came in with a hurt back & sciatic pain. The Dr. Was very careful & caring. I appreciate that.
Apr 23, 2017
Dr. Tom has been my mom's doctor for 19 years and very happy that I am now able to have her as my doctor. She's very nice and easy to talk to.
Apr 22, 2017
My first appointment was great, Dr. Dowland was very personable and listen to me.
Apr 22, 2017
Dr Phillips is the Greatest! What more can I say? Everyone from check in until discharge was very friendly
Apr 21, 2017
The medical Assistant was extremely rude and i waited in the room for 45 min
Apr 21, 2017
Great atmosphere and compassionate staff
Apr 20, 2017
I love the service the staff everything, keep the good work
Apr 20, 2017
Cynthia Holden is awesome and I see Dr. Judy Tom also great
Apr 19, 2017
The staff at the front desk are very nice, and helpful
Apr 19, 2017
Dr.Philips is amazing!!! He's been my doctor for 7+ years patience & extremely through.
Apr 19, 2017
The front office receptionist were very rude and were not welcoming when coming into the office . I was told there was a $25 co pay for the doctor to fill out my fmla , when questioning the $25 both ladies looked at me like I was stupid . I felt very pushed off by both ladies . I've been coming to this office for a couple years now and have never felt this way .
Apr 19, 2017
Always professional in this office. Always clean, Dr Oehler is an amazing person, but more importantly an awesome doctor! ❤️Her
Apr 19, 2017
The Desert West OBGYN in Anthem has always been great. I really like Dr. Winter Dowland. She's personable and knowledgeable. She does a great job of making patients feel comfortable.
Apr 19, 2017
Dr. Koon and Michelle are amazing. Even though I'm done having children, I will continue to go to them for female health and preventive care. They provide excellent care and are very easy to talk to.
Apr 19, 2017
I was only in the waiting lobby for 5 minutes before being called in.
Apr 17, 2017
everyone is super friendly and i don't ever have to wait a long time to get seen best place i have been to
Apr 17, 2017
I have been a patient since 2004. I have always been treated with kindness and respect.The office is beautiful. Michelle, Dr. Koon's nurse is very nice. Dr. Koon is nice too. I would never go anywhere else.
Apr 17, 2017
I have already recommended this office and Dr that I saw to a friend.
Apr 17, 2017
i have been very pleased with every person i have been in contact with. my only area of concern is being charged to have forms completed for my short term disability benefits.
Apr 17, 2017
Everyone kind. Doctor excellent and friendly.
Apr 15, 2017
Dr. Winter Dowland was amazing! She made my dreaded woman Wellness appt so much more less stressful than it normally would be!
Apr 15, 2017
That staff was very friendly, the office was clean, i was in and out with no wait. Most importantly, the np that i saw made was super friendly and comforting. She made an extremely awkward visit very comfortable
Apr 15, 2017
Friendly, knowledgeable staff and providers. Great office hours and location.
Apr 14, 2017
I saw a NP on my last visit and she was very personable and put me at ease.
Apr 14, 2017
I love Dr. Wilkey! She's one smart lady!!
Apr 14, 2017
Very great customers service and getting a very good medical treatment from my doctor.
Apr 14, 2017
Love Dr Phillips, very kind and caring!
Apr 14, 2017
Dr. Dowland is amazing! I am happy I switch over to her. I should've switched to her sooner.
Apr 14, 2017
The doctor was not aware of the information in my records that I brought from New Jersey. So there was confusion as to whether this was my annual visit or a follow up.
Apr 14, 2017
I love this place, I am younger and very much into planned Parenthood and this location has made it very easy and accomdating. They're friendly and have honest answers to my questions. I look forward to my future pregnancy through their care!
Apr 13, 2017
Very nice and friendly staff, NP Ortiz is awesome too!
Apr 13, 2017
I love Dr. Oehler - I have moved to Scottsdale but still come back to Glendale for my yearly exams.
Apr 13, 2017
Great staff & my doctor, Dr Dowland, is a very good listener! Great doctor!
Apr 13, 2017
I've always had great experiences at Desert West. My OB Dr. Tom is the best in the business. She has a lot of patients, but really makes you feel cared for. They are prompt in calling back everytime and from desk staff at deer valley office is always great. I recommend them to all my patients!
Apr 12, 2017
Very nice people, and very caring
Apr 12, 2017
Very friendly and caring staff also very knowledgeable and resourceful.
Apr 12, 2017
This is an awesome place with very professional staff.
Apr 12, 2017
My appointments have always gone smooth. Never a problem with any staff member.
Apr 11, 2017
Very efficient and friendly office. Dr. Dowland has a great bedside manner, making an often uncomfortable visit very comfortable :-)
Apr 9, 2017
Dr Goad is great, staff is great!!
Apr 9, 2017
Always have a good experience here. Appointments are on time and the staff is great
Apr 9, 2017
Awesome staff from billing to medical staff doctor was phenomenal
Apr 9, 2017
My experience with your office has been the best I have ever had since moving to AZ. Your staff was helpful & friendly & Dr. Jaccks was wonderful. I would recommend your services to anyone.
Apr 8, 2017
Dr Phillips has always taken the time to listen and address my concerns. I have always felt very comfortable with both Dr Phillips and staff.
Apr 8, 2017
I absolutely love the office and all the people. It's the most loving place you can go to watch your baby grow!
Apr 8, 2017
Very professional, respectful staff.
Apr 8, 2017
I was very happy with the different suggestions by Dr Boots. She listened to my concerns and helped me find a solution that I was comfortable with.
Apr 8, 2017
The staff is so friendly, the office is clean, and Dr. Kelly Goad is AMAZING! She's very honest, personable, and so gentle! She's the best gynecologist I've ever been to! I refuse to see anyone else now that I've found her!
Apr 8, 2017
Always looking forward to my yearly visit with dr Oehler.
Apr 7, 2017
Best ever office!! Clean, fast, friendly service!!
Apr 7, 2017
Dr Tom is the best! My appointments are always on time and the office staff is great too.
Apr 7, 2017
I'm an RN and it would have been nice to have had some more time with NP Andrea in talking about what's going on with my issues. More explanations would have been nice as well. I felt like I was getting generalized care instead of specific to my body issues care.
Apr 7, 2017
Everyone was very friendly & welcoming. Made me feel very comfortable .
Apr 7, 2017
Supportive and caring staff. Dr. Goad is helpful and knowledgable.
Apr 6, 2017
I've actually referred my best friend and my mom to Dr. Dowland. I'm also making an appointment for my 11 year old daughter to start a relationship with Dr. Dowland.
Apr 6, 2017
I like getting reminders via email
Apr 6, 2017
Was recommended by a friend that Dr. Zhang was awesome and she was right.
Apr 6, 2017
Staff are very friendly, don't half to wait too long. I really like Dr. Goad; very informative, put me at ease right away.
Apr 5, 2017
I waited 40 minutes and then had to leave for work so I wasn't seen
Apr 5, 2017
Dr. Phillips is wonderful. I would gladly recommend him. He took his time, didn't rush, asked lots of questions and gave me plenty of opportunity to discuss any concerns I had.
Apr 4, 2017
Office and staff are friendly and knowledgeable. Very important the schedule was on time.
Apr 3, 2017
Wait time does seem unreasonable unless Dr. Had an emergency. However, this seems to be the MO. I would not change practices because of this.b
Apr 2, 2017
Very prompt and everyone was awesome.
Apr 2, 2017
The only thing that I would change is the appt confirmation process. It did not have the address of the office of my appt.
Apr 2, 2017
All the personal were nice and smiling, in specia my doctor, Dr. Judie . She was nice and funny. I really like her and I hope the rest of the doctors are like that. Thank you Doc.
Apr 2, 2017
I love love love Dr Tom!!! She's very personable and great bedside manner! She makes you feel at ease and confident in her.
Apr 1, 2017
Friendly professional service
Apr 1, 2017
Everyone there is very professional and willing to listen. They make sure you understand everything that is going on and are very helpful.
Apr 1, 2017
Staff was nice and friendly. Made me feel good about my wellness check. Even comforted me when I asked questions.
Mar 30, 2017
Staff are very attentive and efficient.
Mar 30, 2017
Every time I come into the office I am greeted with a smile and a welcome hello. Desert West OBGYN is one great place that takes it time to really understand their patients will give you undivided attention when you have any questions or concerns. I am pleased from the Front office staff all the way to the Drs. Thank you for being so wonderful
Mar 30, 2017
Love Andrea!! I've been seeing her for years for my well woman exams. She knows me well and is always very attentive!!
Mar 30, 2017
The staff was very friendly and I was seen on time :) Dr. Zhang is so sweet and caring! I highly reccomend desert west!
Mar 30, 2017
Such nice friendly staff. Was in there an hour before my scheduled appointment and was still seen before my scheduled appointment time.
Mar 30, 2017
The lady that performed the Ultrasound was very friendly and very thorough.
Mar 30, 2017
I have been coming to your office for 20 years and have recommended many many people to you over they years. Your office has always been very accommodating to their needs if they were urgent or just routine.
Mar 29, 2017
No waiting, was early for my appointment & seen right away. Easy access off the freeway & plenty of parking.
Mar 29, 2017
I absolutely LOVE Dr. Oehler. She's my favorite and the staff at her office is super friendly. If I could leave more than 5 stars, I would!
Mar 29, 2017
I've been going here for a couple of year for routine visits and I can say I was seen in time and I've always been treated well. The office is clean and I like coming back every year.
Mar 29, 2017
I was able to make a same day appointment with Dr. Boots at the Estrella office on a Friday. I was checked in right away and got called back to see the doctor within five minutes. Dr. Boots spent a lot of time with me, answering my questions and addressing my concerns. Thank you!
Mar 26, 2017
Office was efficiently ran!
Mar 25, 2017
very welcoming, calmed my nerves right away!
Mar 25, 2017
Dr Dowlan is always so approachable and professional. It's very easy to discuss my concerns with her openly and I have never felt like she's in a rush to get to her next patient. She's fully "present". Thank you!
Mar 24, 2017
I absolutely love Desert West. Every time I've been in I have the best service I could hope for. The staff is great and Dr. Dowland is just amazing. She listens and is very caring and always has such a great way of explaining her incredible knowledge in the field. We absolutely would recommend her and Desert West to anyone looking for an exceptional experience!
Mar 23, 2017
Very nice staff I am glad to move to this location very satisfied patient and nice facility .
Mar 23, 2017
The sock like covers on the foot rests on the exam table were dirty, and I should have asked for them to be removed, but we got distracted in conversation...so I am still mad that I was asked to put my bare feet on items that were obviously soiled. And I would like to have my perceptions hands to me and not faxed over. Now that I am on Medicare, I need to shop around to different pharmacies for lowest price ...and I am now going to need to ask for a script to be provided to me so I can do just that. The pharmacy where the px was faxed to it too costly for this drug.
Mar 22, 2017
I love dr Phillips he is always pleasant to deal with I do miss Amber thought I'm happy she's moving on up though. The new MA is nice too. The front staff needs to be a little more friendly, no smile no greeting
Mar 22, 2017
Very frandly , organized,
Mar 22, 2017
Wonderful Friendly Staff and of course Amazing Dr Nina Wilkey. She is kind, understanding, gentle and sweet!!!♥️♥️♥️
Mar 21, 2017
The staff was very friendly, my doctor was great, I do wonder if she can be my primary doctor also, I really like that.
Mar 20, 2017
Professional, knowledgeable & prompt doctors and nurses.
Mar 18, 2017
Very friendly. Efficient and clean! I was impressed with the Doctor and the office staff.
Mar 18, 2017
Everyone was very professional and kind. I was treated with respect.
Mar 18, 2017
Top notch! I wouldn't trusty health to anyone else!
Mar 17, 2017
I love Andy and everyone is do nice considering what your having done :/
Mar 17, 2017
If I lived in Anthem I would recommend a 10 but Dr. Wilkey was hard to get into on the west side.
Mar 17, 2017
My doctor at Desert West OBGYN makes me feel comfortable. She makes the experience a positive one.
Mar 16, 2017
I've been seeing Dr. DeSalvo for several years... I wouldn't go anywhere else. Staff are very professional and always polite. Thank you for your attention.
Mar 16, 2017
I had a great visit. Everyone was very pleasant to work with. However, I'm a little disappointed. I scheduled the appointment because I was having a issue with blood in my urine. Took me almost 3 weeks to get in because I was a new patient. The reason I wanted to visit doctor was because I was seeing blood in my urine. Which I told the doctor about. So during my appointment I was advised to give a urine sample which I did. Long story short when I got my pap results back nothing was mentioned about my urine sample. The medical assistant said, oh let me check on that. She called back and said, no record of my urine sample, to go see my primary doctor for that. I thought that was very rude, no apology was given, no sorry we lost it. And again that was the primary reason I went to the doctor in the first place. Now I have to wait to get into to see a primary doctor. Its been almost a month and I still am no where closer to knowing why I have blood in my urine. I would of liked to have seen some concern given to me.
Mar 16, 2017
The staff is very friendly and Cynthia Holsen, RN, WHNP, MSN is awesome.
Mar 16, 2017
I had almost zero wait time to go to the exam room and to wait for the nurse practitioner. I was in and out in less than 20 minutes for a full exam! I have been coming to this office for 10 years and I love it!
Mar 16, 2017
I have been a patient with Dr. Phillips for several years. He provided prenatal care while I was carrying twins. We had a successful, full-term pregnancy that didn't require any bed rest. He is caring, attentive, and spends quality time during your visit. His assistant, Amber, has been with him for years and is so warm and friendly. You will be in good hands with this team!
Mar 15, 2017
All the staff here are extremely friendly and helpful!
Mar 15, 2017
I was seen promptly at my appointment time and all questions and concerns were addressed.
Mar 15, 2017
Dr. Phillips is awesome. Been his patient since 1990!! Deliver my four kids and 4 out of the 6 grand kids (was on vacation. For the other 2 lol)
Mar 14, 2017
Very nice, patient and willing to work with my preferences on going a conservative tote to solve problems.
Mar 13, 2017
VIsit was wonderful. The only complaint I have is my unclear whether or not my pap results are finialized in the patient portal, or not.
Mar 13, 2017
I have been going to Dr. Tom for almost 20 years. She is absolutely fantastic. I would strongly recommend her to anyone!
Mar 13, 2017
I love Dr Tom. She is a very competent and caring doctor.
Mar 12, 2017
My only negative is the wait time for appointments once on site
Mar 12, 2017
Everyone was very friendly and made me feel welcome. Dr. Dowland made me feel comfortable and answerd all my questions with a smile the entire time!
Mar 12, 2017
Competent, friendly staff and Dr. Tom is wonderful!
Mar 11, 2017
Great care. Very efficient and professional.
Mar 11, 2017
Andy Corrick is a blessing.
Mar 11, 2017
I waited 6 weeks for this appt. I arrive thinking the doctor was going to treat me at the time of apt.....doctor tells me this was just a consultation visit for information and that I must come back a week later for biopsy and diagnosis. Not understanding why I wasn't told this was consultation ONLY- more money out of pocket for two visits---its all about communicating when making appt....
Mar 11, 2017
I was having a very bad day because I received some very bad news. The staff was was supportive and caring to me and I will never forget that. I have been in Healthcare for over 40 years and it's refreshing to still see it!
Mar 11, 2017
Dr. Kelly Goad is the best. Caring and very professional plus gentle in exams as well as telling you what is wrong.
Mar 11, 2017
I love my doctor! All the staff and support are extremely friendly and helpful!
Mar 11, 2017
I have been going to Desert West Obgyn for about 8 years and I love it there. I started seeing Dr. Wilkey, then Cynthia Holsen, and currently I have been going to Dr. Phillips and my baby was delivered by Dr. Goad. I can't say enough about how great everyone, including the office staff, is!
Mar 10, 2017
I love Andrea Corrick. She makes each visit painless.
Mar 10, 2017
Dr. Zhang was wonderful. Very informative and explained everything thoroughly.
Mar 9, 2017
The entire staff is extremely friendly. From the front office to the doctor everyone was very friendly and efficient. I'm new to AZ and was nervous trying to find a new doctor but I feel that I came to the right place!
Mar 9, 2017
The doctor I saw was very pleasant and answered all of my questions.
Mar 9, 2017
I love Dr. Dowland! She cares about her patients and always takes the time to make them feel valued. She makes sure you know everything that you need to know and answers any questions you may have. Dr. Dowland always makes me feel comfortable and I wouldn't go to anyone else!
Mar 8, 2017
I Love this office and the staff. They are very friendly and helpful.
Mar 8, 2017
I have been going to Dr. Wilkey for years. I am happy that she has an office up in Anthem now.
Mar 6, 2017
I have been coming to Desert West OBGYN for almost ten years and the staff is amazing! You can visibly see that they have several patients and the providers are busy, but you never feel rushed or unattended to.The medical assistants have my prescriptions ready to be sent out to the pharmacy before the appointment even starts, it's so easy and stress free!
Mar 5, 2017
I wanted to ask the front desk a quick question and nobody came up to me until 5 minutes later. I could see they were looking at me but didnt reassure to me that someone was going to come up and help me. They would glance over at me and then go back to their conversation with their coworker.
Mar 5, 2017
This is a large practice, with being large there are drawbacks to knowing patients personally and better. If someone was to speak of wanting more personal care I would hesitate to recommend otherwise I would recommend this service.
Mar 5, 2017
I love the fact that you are online. It helps keep me in tune to my appointments
Mar 5, 2017
Fast and friendly as well as informative when I had any questions!
Mar 4, 2017
Wonderful experience from beginning to end; very warm. thorough. and profession
Mar 4, 2017
Dr. Glad was amazing she made me feel really comfortable and was very thorough with all the information she provided me with. The medical assistant on the other hand failed to fill my prescription the day of my visit. I called the following day to make them aware, I spoke with the MA and she told me she was too busy at the moment to call the prescription in but that she would in about an hour. 3 hours later I called my pharmacy and she had not called yet. It's frustrating to keep calling for something that should have been done in a timely matter.
Mar 4, 2017
Staff is friendly and service is quick. My only issue is that living in buckeye none of the locations are close to me, but I'm good with my care so I'll make the drive.
Mar 4, 2017
All of the staff is friendly and efficient....and I LOVE Dr. Wilkey! She has been my doctor for over 20 years, and I hope she will be there for another 20!
Mar 3, 2017
I have been going here for 18 years! I Love it!
Mar 3, 2017
This was my first visit to Winter Dowland. I was very impressed with her kindness and thoroughness.
Mar 3, 2017
My most recent visit has been the most memorable. Everyone from the scheduling, to the front desk, to the nurse and doctor have been extremely empathetic to my situation, kind and answered any questions I have.
Mar 3, 2017
I spoke to a real person and got a same day appointment. The wait was a little long, but the doctor very nice. However I was given a referral to an oncologist GYN and told just to call and make an appointment from a printed sheet. Two of the list of 6 had incorrect numbers listed. When I finally got a real person I was told the first office needed to forward the referral. 9 phone calls later when I got a hold of a real person I was very frustrated to say the least. This information and some other details was shared with someone who hopefully can resolve some of the issues.
Mar 3, 2017
I love how friendly, informative and understanding my doctor is. I am truly thankful to have found this place.
Mar 3, 2017
Very friendly, great location, and clean office!
Mar 3, 2017
Dr. Dowland was excellent. She took her time with me and was very supportive. I would definitely recommend her.
Mar 3, 2017
My first time to meet Dr. Tom and how nice it was to meet her. She was welcoming, informative, kind and great bedside manner. I will continue with her. Thanks for a nice experience.
Mar 1, 2017
Dr. DeSalvo and I should have crossed paths when I moved here 13 years agp
Mar 1, 2017
Dr. Phillips is kind, informative, he listens and answers all my questions.
Mar 1, 2017
I've have been going to the Thunderbird office for years. I go see Andrea Cortick such a nice lady makes you feel very comfortable
Mar 1, 2017
I'd like a girl dr just my preference the boy one was great just prefer a girl
Mar 1, 2017
I felt my doctor was rushed and I wasn't given ample time to ask the questions I needed. I also felt discouraged by her response and wanted to digest that more with her but she rushed out of the room to the next patient. Usually she is patient and slow but it felt rushed this time which is frustrating as I waited 30 minutes in the room until she came to see me for maybe 5-7 minutes.
Feb 28, 2017
Terrible experience last visit 2/24/17. Very disappointed - too many issues to list besides the almost 2 hrs I spent there from checking in and leaving.
Feb 28, 2017
Dr. Goad is amazing!! She knows what she's doing and is fast and efficient. Professional skill with a laid back style that makes you feel at ease.
Feb 27, 2017
Dr. Ohler is extremely personable, knowledgeable, and just a very nice person to be discussing my health with. She didn't keep me waiting very long and was very thorough and made sure my mind was put at ease, bringing things up that I didn't even think about.
Feb 27, 2017
I am have been a patient in this practice for many years. I am very pleased with Dr, Wilkey, However, the last couple of times, I have had very long waits to see the doctor; well over an hour. Scheduling necessary surgical appointment was rather time consuming. Scheduling nurse never called as I was told she would. I had to call her numerous times and finally was able to receive a call back.
Feb 27, 2017
Really like the dr I saw this time- not every dr in the practice I have been pleased with. Dr. Holsen and Dr. Dowland were knowledgeable and helpful. Really unhappy with DR. Phillips- I had a complex cyst for over 2 years that he refused to do anything about and I finally had to see dr. Dowland who with 1 visit recommend a wonderful surgeon who took care of it. Dr Phillips told me that he thought he'd rupture my ovary if he did it
Feb 27, 2017
The staff is always helpful and will answer any question or find the answer.
Feb 26, 2017
Friendly knowledgeable doctor and assistant. Good listeners.
Feb 26, 2017
Desert OB/GYN is a wonderful place. Office staff is friendly (Anna) Dr. Oehler is sweet and understanding and her assistant Tracy is gentle with a shot. Love it there.
Feb 26, 2017
The staff were very friendly and made sure to answer my concerns I had.
Feb 26, 2017
Pretty happy with Dr. W, recommeded a friend. Gals up front were helpful, but suggest if Dr. is running late, maybe they could tell us.
Feb 25, 2017
Very professional team work, very nice and respectful team, trustworthy and doing thier best to help.
Feb 25, 2017
Dr. Wilkey is a fabulous doctor. The staff are polite, friendly and efficient. I appreciate that I've never had to wait an extended a period of time.
Feb 24, 2017
Love Dr. Dowland. She is professional, knowledgeable and very nice.
Feb 24, 2017
First time seeing Dr Boots, very nice, friendly.
Feb 24, 2017
The doctor that I have is fantastic he explains everything to me and so does the staff, I wound recommend this office to all
Feb 24, 2017
No waiting Dr. Was timely and very thorough . Answered my questions in terms I was able to understand.
Feb 24, 2017
Great place!! Girls at the front desk were very pleasant. Dr. Tom was amazing very friendly with a great bedside manner I have already referred my sister and mother.
Feb 24, 2017
I love the check-in nurses and I've seen two different nurse practioners who have been so beyond nice and are extremely knowledgeable! I love them :)
Feb 24, 2017
I liked the attentiveness of the front desk. Fast check in.
Feb 24, 2017
I was referred by one of the docs that I use to work for and I couldn't be more grateful! I absolutely love Dr.Zhang! She is thorough and will take how ever much time you need. I've never felt like she rushes me out. As long as I'm good and have no questions/concerns, then she's good. I just adore her and she overall is just an amazing doctor!
Feb 24, 2017
Lee Coon didn't listen to me or help me with my problem. He ran out the door and I had to call after him to answer my question. I can't believe this happened, very unhappy with his service.
Feb 24, 2017
I like the convenience of the online survey for its ease of giving feedback. Dr. Goad is the best Ob/Gyn I have ever had and I have lived all around the country, including LA, Miami & Boston.
Feb 23, 2017
I love the staff also dr zanes nurse explained everything very well and dr. Zane is amazing she did not rush through my questions and concerns she answered everything and made me feel very comfortable
Feb 23, 2017
The front office staff is very friendly and knowledgeable. The PA was friendly and very competent.
Feb 23, 2017
Dr Wilkey and the staff are awesome people!
Feb 23, 2017
Courteous and efficient staff service
Feb 23, 2017
The staff is very friendly and helpful. Dr's are awesome. I have been going here for more than 35 years and they have delivered both of my grown children. Hope I never have to go anywhere else!!
Feb 22, 2017
Love the staff, the ultra sound tech and dr Wilkey. They take great care of old timers like me!
Feb 22, 2017
Dr. Holsen is the absolute best doctor in the world! She's so nice and always knows the answers to my problems. She's also very informative and extremely knowledgeable about her field. Love her and the entire staff, great people!
Feb 22, 2017
While we had to wait well past scheduled appt time, office staff notified of wait and was vet courteous with it. Dr was awesome and provide utmost care when seen.
Feb 22, 2017
I strongly recommend Desert West OB/GYN to anyone who asks. The staff is amazing. Dr Phillips and his nurse, Amber took wonderful care of me throughout my pregnancy. They seemed to genuinely care, were knowledgeable, and helped to make my pregnancy go as smoothly as possible. Love this office!
Feb 22, 2017
I have been seeming Dr. Zhang for years she is always very observant and always makes sure she answers all of my questions and helps me with anything I need. She is quick but not rushing me at all. I have never felt uncomfortable during our visit.
Feb 22, 2017
Dr. Amy Boots and her assistant are always very nice. My procedure went smoothly and they made me feel comfortable while answering all of my questions.
Feb 21, 2017
love desert west! Dr jaacks os amazing and staff is always kind and professional. Take care of all medical needs.
Feb 20, 2017
Dr. Judy Tom, was very good and very personable. Nice person to see and know she is caring for you.
Feb 20, 2017
All the staff and my doctor have always provided outstanding service and took the time to answer all the questions I had in full detail.
Feb 20, 2017
Made me feel comfortable.
Feb 20, 2017
Dr's and staff are really good on treating people and my Dr Koon has been great on treating me on everything
Feb 19, 2017
Only had one appointment with Dr. O along with her assistant so far. AlI can say is they are amazing ! Very happy I switched to this practice ! Previous doctor at another clinic was a joke. This is my first pregancy and any new mom with have tons of questions. I left with all my questions answered and very happy ! I hope I didn't take up to much of the Doctors time ! Office was on time which was very nice ! Staff was also very cheerful and had great personalities ! Would highly recommend this office to everyone !
Feb 19, 2017
Friendly office, great docs, wouldn't go anywhere else.
Feb 18, 2017
I appreciate how responsive your scheduler was to my urgent concern.
Feb 18, 2017
Dr. Tom came highly recommended (word-of-mouth) by another doc I used to see. I haven't been disappointed ever. I think it may be almost a decade. It's just very hard to get an appt.
Feb 18, 2017
This practice is excellent!! They have been by my side through two high risk pregnancies and helped me deliver two health boys!! Dr. Jaack and Dr. Boots have great patient care and you can tell they enjoy their profession.
Feb 18, 2017
Everyone is always pleasant and helpful
Feb 18, 2017
I had an ultrasound done at Desert West OB/GYN and was very thankful to have Kelsey perform the procedure. She was gentle, thorough, and made the experience as comfortable as possible. Received the report the same day! Very impressed with this office.
Feb 18, 2017
I've only had one ob/gyn that I would ever recommend anyone too, but once he retired I've had mediocre experiences with other doctors until I started seeing Dr. DeSalvo. Although our diagnosis was less than desired, Dr. DeSalvo has been amazing at explaining and helping us through the process. The staff is always friendly and wonderful. I really appreciate the no nonsense way things are explained and handled as well as the attention and care I receive. I have been seen within 5 minutes of my appointment times and never feel rushed if I have questions or need more information.
Feb 18, 2017
Dr. Dowland is amazing! The offices are clean and efficient, and the staff makes you feel extremely comfortable.
Feb 18, 2017
Dr. Jaacks is jot only a great OB, she's a great doctor in general. She was always very attentive and pleasant. Her assistants and the RN staff is fantastic! Desert West is a very good clinic, very helpful and the staff is extremely nice.
Feb 18, 2017
i have been going to Desert West Eugie location for approx 20 years. I moved across the valley 7 years ago and still go. I can't imagine going anywhere else.
Feb 18, 2017
Dr. Dowland was kind and compassionate. I appreciated her thoughtfulness about my concerns.
Feb 18, 2017
I was with Dr. Georgeann Polansky for 22 years before she retired and didn't think I would find anyone to fill her shoes. Amy Boots is filling those shoes now and I think the world of her just as I did Dr. Polansky.
Feb 17, 2017
He was very nice during my misscarriage
Feb 17, 2017
Friendly, professional, knowledgeable staff and Drs with outstanding bedside manner! I highly recommend this place and especially Dr. Jaacks! I have been coming here for years and not one negative experience!
Feb 17, 2017
I've been seeing Dr. Oehler at Desert West for over 10 years; she was my ob for both of my pregnancies, and I still see her routinely. She is amazing, very caring and takes the time to talk with you about any concerns. The staff is wonderful, and the patient portal is very handy for communication and requesting refills on prescriptions. I have recommended them to several friends since I am consistently so happy with their services!
Feb 17, 2017
Always a professional but friendly atmosphere at your office. And, I love Dr Goad.
Feb 17, 2017
Office is clean and neat. Front office staff was courteous and answered all my questions. Very pleased with the face time spent with the doctor.
Feb 17, 2017
Very thorough care, attention to detail in every department from scheduling/billing, etc.
Feb 17, 2017
I am very happy with Desert West. The staff is friendly and efficient and the office is clean and bright. The doctor takes time to answer any questions I have.
Feb 17, 2017
Likely to return but in need of my call back regarding the next steps for my bladder condition! THanks all
Feb 17, 2017
Great office with caring support from all employees! Dr Oehler has always been wonderful to work with and easy to talk to. She is everything that a woman could want in their OB-GYN.
Feb 17, 2017
Friendly, caring and professional
Feb 16, 2017
I love this office. Your staff is always friendly and helpful! Dr. Goad is an excellent, caring and thorough provider. I can't say enough good things about Desert West. I tell everyone I know that needs OB/GYN to call this office!
Feb 16, 2017
Friendly staff, clean, well run office.
Feb 16, 2017
Very professional provider (Dr. Jaacks) and staff. Exhibits compassion and caring. Would not want to go anywhere else. Dr Jaacks has done 2 procedures on me and I have not experienced any problems or concerns. Lots of trust in Dr. Jaacks.
Feb 16, 2017
I love this office! Dr. Oehler and Tracy make a great team and it is always a pleasure coming in.
Feb 16, 2017
I'm very happy, my last OB/GYN dr was not pleasant and didn't listen to my concerns. Dr. John Desalvo has been great and made us feel important during our difficult pregnancy. we look forward to our next visit. :)
Feb 16, 2017
The professionalism and trust I get from my doctor is what I get from my doctor.
Feb 16, 2017
I am very happy with all aspects of my visit. From scheduling the appt to checking out it was simple and quick.
Feb 16, 2017
Love the office and staff. Love Dr. Zhang. Usually office is timely and on schedule. This last visit I waited forever tho. 45 min in the exam room.
Feb 16, 2017
I have been a patient for almost 25 years. I have absolute confidence and trust in Dr. Wilkey and staff. Over the years, I have not hesitated to refer family members and friends to Desert West.
Feb 16, 2017
Dr. Judy Tom was/is awesome. She's the first doctor I've ever had that takes the time to listen and actually cares about your life and well-being. She was had a great attitude and made me feel like we'd be friends for a while.
Feb 16, 2017
There's no one I trust more than Dr. Wilkey, She's beyond amazing and puts so much into her care with her patients. I know with her I'm in good hands. She listens and addresses all of my issues and isn't quick to jump on just putting me on medications but reviews my history and looks for alternate answers and always is so caring in her explanation of my situation.
Feb 16, 2017
Ultrasound on Feb 13th was very dissatisfing Michelle was very unprofessional. I'm very unhappy with the service
Feb 16, 2017
I love dr desalvo he will definitely be my dr again in the future with baby #2!
Feb 16, 2017
I love Dr Zhang & Nancy!! They're awesome! Before finding this office, I went to other ob's & had "not so great" experiences to say the least. Dr Zhang is super professional & makes you feel comfortable. The staff is very friendly! I have definitely talked to my girlfriends about going to to this office.
Feb 16, 2017
On time and answered all my questions.
Feb 16, 2017
Dr. Tom is an amazing provider. I love that she is kind, caring, and knowledgeable. I know that she truly cares about me, the patient.
Feb 16, 2017
Every time I've had an appointment I've been seen late, the last appointment I arrived the 20 minutes early as requested. I wasn't seen my the nurse until 45 minutes after my appointment time. This is rude and unprofessional. If i showed up 45 minutes late I wouldn't have been seen. I work and have to schedule time off for my appointments and this is unacceptable to treat people this way. If I weren't as far along as I am I'd find a new doctors office.
Feb 16, 2017
I just moved to this state and going to someone completely new is always scary. The front desk staff was very very nice and explained everything for me. The Doctor and her nurse were super nice and very helpful with everything that day.
Feb 16, 2017
Dr Nina Wilkey was recommended by my PCP, and I couldn't be happier. She was thoughtful, caring, fully attentive and made me feel unrushed and heard without taking excess time from her schedule. I was pleased with my first appointment and look forward to a long association.
Feb 16, 2017
Highly disappointed with my last appointment. When I tried discussing some of the issues I've had after my son I basically got told to suck it up and welcome to motherhood. I honestly don't appreciate that my dr was a VERY nice person before my son was born but a very poor one for being a GYN. Highly considering finding a different doctor
Feb 16, 2017
Dr Koon and Michelle are awesome! They are so nice and make you feel so comfortable. Love them!
Feb 16, 2017
Love the staff! Very helpful and will answer any questions with care.
Feb 16, 2017
My appointment was 2:15 but I got there an hour early, they are very helpful friendly, and they assist me right away. I'm happy for them service.
Feb 16, 2017
I love Desert west's Anthem location! When finding out I was pregnant, this was the first office I visited and it was a perfect match for us. The people are super friendly, and I never have to wait. My appointments are always right on time.
Feb 16, 2017
I love Desert West! The overall care is outstanding and all of the doctors make you feel important. It can be hard to use the patient portal to get in touch with your healthcare provider, but if you call and leave a message you will get a phone call back within 24 hours if it's not an emergency.
Feb 16, 2017
I have been very happy with Desert West, specifically Dr. Koon and Michelle. I have been a patient for about 5 years now. I started going to this office because it was 5 minutes from my home, but I have since moved 30 minutes away and it is worth the trip! I have been through 2 miscarriages and 2 healthy pregnancies with this provider and have not one complaint about the care and treatment from this office. My best friend now goes to Desert West too!
Feb 16, 2017
Cynthia and Yuri were excellent!
Feb 16, 2017
Always on time and quick and confidential service. With time for questions.
Feb 16, 2017
I really like the new online portal to confirm appointments
Feb 16, 2017
I love the Desert West. Very prompt and courteous.
Feb 16, 2017
I usually see Dr. Dowland and I love her and her staff. Due to a need to be seen urgently, I was seen by Dr. Koon. His bedside manner was awful and I was left with more questions and concerns than prior to my appointment. I will NEVER see him again. My 9 is because I know Dr. Dowland will be caring for me going forward but the questions answered reflect my experience with Dr. Koon.
Feb 16, 2017
Had a very good experience. Will definitely recommend to friends.
Feb 16, 2017
When I am able to see Dr. Wilkey I have no issue what so ever. I couldn't get in with her to get my medication refills so I saw the NP Holden, and will never do that again. The only other thing is I was scheduled for an ultrasound and when I arrived I found out it was a vaginal ultrasound. Didn't like that I wasn't told prior to the test. Wouldn't have had it done. Especially since I couldn't be told why a vaginal ultrasound had to be done rather than an external one.
Feb 16, 2017
Have been going to Desert West for years now and love the friendly staff and environment. Andrea Corrick is an amazing doctor!
Feb 16, 2017
I felt comfortable the whole time!!! Dr. Boots was my Dr and she was very great at explaining everything and took every precaution to make sure my baby and I were healthy!!! From day one to delivery Desert West was fantastic!!! Thank you for giving me and my family peace of mind during the duration of my pregnancy!
Feb 16, 2017
Very thankful for Dr Goad and all the staff! You have made a great difference in my life!
Feb 16, 2017
Always friendly and helpful. Never feel rushed by the staff.
Feb 16, 2017
Dr. Koon and Staff were great
Feb 16, 2017
It was my first time going to this office and I liked a smiley face at 7:30am when I checked in,the technician was just amazing, her knowledge and professionalism where very much appreciated!
Feb 16, 2017
Dr DeSalvo has just been amazing from my first appointment. I am so thankful for him and his expertise.
Feb 16, 2017
Dr. Boots is awesome. She makes you feel very comfortable and very informative. All the staff members are courtious and willing to help. The wait is never long. I highly recommend Desert West OB/GYN.
Feb 16, 2017
I love Dr. Tom. I would highly recommend her. But your office staff are rude and unpleasant. And the wait times are ridiculous.
Feb 16, 2017
Staff and Doctors are very friendly and take the time to listen to any questions or concerns you may have.
Feb 16, 2017
Everyone here was very nice. The time was quick from start to finish. Being a new patient I thought I would be there forever and wasn't. Did everything right there. Blood draw and all. Really convienient.
Feb 16, 2017
Dr Goad is so caring and amazing! I have seen her for 7 years and her bedside manner is always incredible! I have referred family and friends to her as well. There are not enough good things we can say about her. Thanks for being so great! We love our doctor!!
Feb 16, 2017
I love Desert West! I have been coming here for all my OB/GYN needs for the past 8 years. Dr. Phillips is amazing and has helped me with my last pregnancy 7 years ago and now my current pregnancy. I wouldnt want to go anywhere else. The office is always clean and the front office staff and Dr. Phillips nurse Amber is so sweet.
Feb 16, 2017
Love the new online feature
Feb 16, 2017
I have an amazing obg doctor!! Doc Kelly Goat she always listens and gives really good advice :)
Feb 16, 2017
Everyone is very friendly. Dr. Jaacks is fantastic and really takes the time to answer all my questions.
Feb 16, 2017
Dr. Phillips was very nice and made sure I was very well taken care of!
Feb 16, 2017