Desert Eye Care
Dr. Rachna Gupta
187 Reviews
When I woke up in the morning my right eye was all blood shots red. They give me an appointment right away and the doctor examined my eyes extensively and she took so many pictures to make sure nothing is wrong. She said nothing to worry. She referred me an eye drops. In the couple of days 90% of the redness went away.
Mar 24, 2024
Son muy amables en la atención al paciente,te dedican el tiempo necesario para satisfacer tus reclamos.Excelente atención.
Mar 14, 2024
The staff are great very nice people
Feb 16, 2024
They were super helpful answering my questions about insurances and costs, they got me in quickly and took care of all my needs!
Feb 14, 2024
Dr G is the best, office staff very nice
Jan 28, 2024
Lleve a mi hija de 6 años y el servicio fue muy bueno, la chica de la recepción fue muy amable, nos pasaron rápido, la doctora fue paciente con mi hija. En general muy buen servicio.
Jan 17, 2024
Great service and respectful staff
Jan 10, 2024
Excellent Doctor. Very Professional & knowledgeable.
Dec 29, 2023
provider and staff were patience and friendly
Dec 15, 2023
Excellent service with my eye exam.
Dec 14, 2023
Very nice and work fast in and out
Dec 9, 2023
Good customer service, everybody is so kind.
Nov 23, 2023
Amazing service and friendly staff. Dr. Gupta is superb!
Nov 22, 2023
Everyone was very kind. My appointment started on time, and I felt heard and listened to by each person.
Nov 1, 2023
We need more of a choice with frames for those of us who has medicaid
Oct 23, 2023
I've been going here for my annual eye exams/glasses and the employees are so polite, patient and down-to-earth. Customer service is amazing, love coming here
Oct 18, 2023
it's clean, the front waiting room is huge; kinda comfy chairs. the waiting room in bac has a tv for the kids.
Oct 11, 2023
Excellent, professional and friendly attention.
Sep 30, 2023
Great service! I arrived for my appointment and was promptly greeted and made to feel welcomed. Every part of the experience from filling out the paper work, the eye exam and picking out my glasses was efficient, pleasant and easy. All the employees were highly courteous and professional. I would highly recommend Desert Eye Care, in fact Ive already booked my daughter's appointment here!
Aug 17, 2023
Very nice place! Everyone in the office and Dr. Gupta made my first visit very comfortable. Thank you for the great service!
Jul 22, 2023
Because she has many patients, the doctor attends very quickly, when she gives the options of where one sees a better one in less than a second, she wants the answer and if not, she gets upset. I have been going to this place for years and the last 2 times it has been like this, I do not think I will return
Jul 22, 2023
My daughter was seen quickly. Good selection of kids frames for her to choose from.
Jul 17, 2023
Very quick service and the optometrist has a beautiful soul she made me feel so comfortable.
Jun 14, 2023
Great services very happy with my experiance
May 14, 2023
My eye doctor was very thorough in her evaluation of my eyes she performed nine different eye tests and took the time to explain each one of them to me she was very helpful and I'm glad I made the stop at their office
May 9, 2023
Good service...friendly and quick...
Mar 23, 2023
everyone was friendly and the service was fast. they didnt try to sale me something i didnt need
Mar 7, 2023
Loved you Ladies..I never thought that a Eye Exam appointment could go so interesting.It makes me wanna just go back and pay $100 just to recieve some Eye Contacts and he around some more good energy..
Feb 3, 2023
I get the best care at Desert eye care
Feb 2, 2023
pro Excellent Service cons appointment at 11:30 didn't see the doctor until 12:30pm I was about to reschedule.
Jan 31, 2023
I love the optometrist. She is amazing.
Jan 20, 2023
Very professional answered all my questions. Glasses a little expensive but worth it
Jan 10, 2023
Staff is amazing friendly and kind..
Nov 30, 2022
Excellent and very professional staff, never had any problems and prices are very reasonable. I have been a customer for several years, and will continue.
Nov 17, 2022
Went to get contacts for the first time, and doctor seemed to get very impatient when trying to teach how to put in and take out contacts. I had nails and eyelash extensions so it was more complicated for me and it was very overwhelming to feel like pressure of the doctor rushing to get the technique down right away. Instructions were given quickly and could be misunderstood, if you don’t have time/patience with inexperienced patients who don’t regularly touch their eyes, do not offer the services.
Nov 16, 2022
Dr. Gupta is excellent and gives the best eye care.
Oct 27, 2022
We love dr gupta she treats us with care
Oct 27, 2022
Awesome Group Of Friendly People That Really Make You Feel Welcome...
Oct 26, 2022
I was the first appt of the day, arrived 15 minutes early and still did not see the doctor until 20 minutes after my scheduled appointment time.
Sep 10, 2022
The Doctor was very helpful and took the time to explain what she was seeing as she performed the procedure my eye test and gave me some important recommendations for some future procedures to maximize my eye health. 👍👍👍
Jul 21, 2022
The staff very professional and efficient. We got in and out in a very timely manner.
Jul 20, 2022
Friendly staff and quick service.
Jul 10, 2022
Sammy was confrontational, cold hearted and uncaring when it comes to customer service. Everyone one else was amazing in the doctors office. The doctor is really amazing and diagnoses issues quickly and effectively.
May 5, 2022
Dr. Gupta was extremely impatient and unfriendly. I don’t know what her problem was or if she was having a bad day but she treated me like she had a personal problem with me. She was terse and her tone lacked professionalism and any trace of friendliness, warmth or kindness. My appointment was rushed. I didn’t feel comfortable asking her any questions because she was so moody and I didn’t want to deal with it. She didn’t listen to me and what I was trying to explain to her. The staff was very nice, she was the only one with an attitude. I believe perhaps she has some type of subconscious/ implicit bias because I am black. This was my first and only visit. I will not be going back. Also, they charge $1 for a mask! No thanks.
Mar 30, 2022
Really nice people. Very helpful in finding preferred glasses. Very good selection.
Mar 23, 2022
The doctor rushes the patients. The office is too dark. My exams were not accurate..i now go to pearl vision who gave me the right prescription.
Mar 21, 2022
Definitely l will recomment it with my friends you're doing good job all your stuff thanks for your great service
Mar 17, 2022
everyone was kind and helpful.
Mar 16, 2022
Kind helpful Answered any questions that I had was kind to him
Mar 13, 2022
Best and kindest service in the state! Appreciate all you guys do
Feb 27, 2022
The nurses and the doctor was very helpful everyone was very insightful and very patient thank you all staff at desert eye care
Feb 26, 2022
Everyone was very Friendly nice atmosphere!!!
Feb 26, 2022
Love this place. Staff are patient and very friendly.
Feb 20, 2022
i question whether or not my medicare deductible payment was submitted to medicare. i have a feeling it was not. also i was told i would have to pay for my visit, even though i have medicare with a supplemental policy. I have never had to pay upfront and have my insurance reimburse me.
Feb 6, 2022
Very kind and courteous.
Feb 5, 2022
All staff was very courteous and professional. Staff was quick efficient and nice throughout. The one thing I will say is the doctor didn’t really allow me to speak about my eye issues and I felt rushed with the doctor.
Jan 16, 2022
Always great when I come there been going there for last 5 years great customer service friendly
Jan 14, 2022
I have no problem with the doctor or the people that help u pick ur glasses but the lady's at the front desk don't know what they are doing u got to ur appointment and u get their 10 min early ur time passes they don't say anything but other family's show up that were late go in and make u wait another 30 min and u tell them ur not going to wait they say ok cancel the appointment to reschedule they say we can't schedule ur kids together now like what
Dec 23, 2021
Great service!! Definitely recommend
Nov 22, 2021
The service was great, fast, quick and easy.
Nov 6, 2021
Quality of care and professional attitude
Oct 20, 2021
The eye Dr is very fast and complete. The appt times are good but plan on being there a 60 mins for check-up or every year. The front office is great and it is clean and uncluttered.
Oct 7, 2021
Desert Eye Care's physician and staffs are amazing and communicative. I've been coming here for my eye care needs since I was a teenager. It has been amazing seeing this company grow over the decades and how nostalgic I feel whenever I go back for my yearly appointments.
Oct 6, 2021
We love this doctor she is so sweet
Sep 20, 2021
They always take care of me! Thank you
Sep 5, 2021
Me sentí muy bien comfortable Muy buena comunicación Me encanto visitar esta clínica Espero encontrar mi salud para los ojos
Jul 17, 2021
Desert Eye Care was wonderful everyone was nice and helpful. Dr. DeBry did a fantastic job on my cataract surgery.all went well. I would recommend them to anyone who need eye care. To me they are the best in eye care.
Jun 28, 2021
Dr. Gupta is amazing she’s been my doctor for over 10 years. Very knowledgeable in her field and very caring. Her support staff always courteous and friendly. Always willing to go the extra mile. I would recommend her to anybody and often do. Thank you Desert Eye Care for the mini years of service.
Jun 11, 2021
My experience with Desert Eye Care was very good, all the staff were friendly and helpful
Jun 3, 2021
Friendly staff, super helpful and patient, and reasonable pricing.
May 29, 2021
Very quick, clean and very good customer service 😊
May 1, 2021
I am always please with the service there.I was also please with there the sanitation safety.Thank you for keeping everybody safe. Sincerely,Kelvin
Apr 12, 2021
Having to wait a hour and half for my visit is not acceptable
Apr 7, 2021
Very comfortable atmosphere. Nice staff. Competent Doctor.
Feb 23, 2021
Everyone is super kind and super efficient. Always a great experience.
Feb 13, 2021
Very good service, just the waiting time it’s a little bit long ..
Feb 7, 2021
During covid I do appreciate the safe way you are operating Everyone is friendly and professional
Feb 4, 2021
Very professional service
Jan 23, 2021
Sweet hardworking Team and Doctor.
Jan 21, 2021
people where pleasant and made me feel safe. the person who left the message for me really had a nice voice and made my day.
Jan 13, 2021
I just want to be honest and say this Optometrist office needs a lot of work, The waiting time to see the optometrist, a little bit too long but she is the only professional there who know what she’s doing the rest of her staff needs a lot of improvement, from the beginning starting with the person that it’s greeting you by the entrance to the second phase which is providing your documents to the ladies behind the desk, there is a big guy long hair color eyes zero professionalism, I remember him flirting with the girls that work there, to me that behavior was disrespectful towards the customers, But the most important part if you buy Frames at this location you as the customer have to pay the shipping which is $32.50 and it takes 2 months for you to get your new frames with your new prescription. I have a few more negative comments which I Will keep to myself but I will never do business here again.
Jan 9, 2021
Reply
I’ve been going here for several years...very friendly and professional staff...very attentive and patient. The doctor is superb and very thorough. She’s very personable as well....these are reasons I’d never switch to another eye care facility
Jan 6, 2021
Great service, timely appointments & the ophthalmologist is very friendly & knowledgeable.
Dec 21, 2020
Very social distance, sanitize, professional, concern about your vision.
Nov 7, 2020
The doctor and staff were very kind, knowledgeable, and had protocols that not only followed state guidelines but also made us feel extremely safe.
Nov 2, 2020
Awesome staff! Very polite and the doctor was very good
Oct 26, 2020
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Timely service, quality of examination and explanations was superb. Facility clean and following CDC guidelines.
Oct 21, 2020
Good very polite the place makes you feel like very homie
Sep 12, 2020
Not happy with lady who gave test, because I am in early 60’s she made it sound like I COULD have every disease in the eyes possible. Told the asst manager my concern.
Aug 12, 2020
The eye doctor is amazing! We have been going to Desert Eye Care for years and we will continue to go. The guy that works to help pick out glasses is awesome! I love going and having great conversations with him.
Aug 4, 2020
Very friendly caring staff that made gets things done right in a timely manner look easy.
Jul 21, 2020
I have been coming here for 5 yrs and I love Dr. GuptA and staff
Jul 9, 2020
The staff was very helpful and friendly
Jun 25, 2020
Best eye care in Las Vegas.
Jun 20, 2020
Very fast and clean and helpful
Jun 13, 2020
Great atmosphere Great customer service
Feb 26, 2020
Awesome staff and doctor
Feb 24, 2020
Dr. Gupta was very thorough and led me to a surgeon who will take care of my cataracts.
Feb 20, 2020
I am very happy with desert eye Care ,thanks to them ,I got my vision back .
Feb 19, 2020
Staff was very professional and courteous. Dr. Gupta was great and honest. I have diplopia due to a detached retina surgery and she told me that she was not able to help me but referred me to another specialist. I appreciated the honesty and the staff's ability to set up the referral and appointment.
Feb 13, 2020
Quality care , professionalism and knowledgeable. Thanks
Feb 3, 2020
Really nice service I really appreciate it’s feel like family.
Jan 27, 2020
Appointment started on time and was fast. All my questions were answered.
Jan 25, 2020
Fast, good customer service and awesome prices thank you desert eye
Jan 12, 2020
everyone was friendly and courteous, the doctor listen to me and i felt cared for. the one and only complaint i would have is that the doctors office is really cluttered.
Jan 6, 2020
I would of preferred the TV to be on an English speaking channel
Nov 12, 2019
Found the staff and operational support very proficient and willing to get my appointment done. will for sure recommend your place of business to others in need. Keep up the good work
Nov 4, 2019
Great staff, friendly n fun luvn
Oct 12, 2019
Very professional office & knowledgeable eye doctor.
Oct 9, 2019
Waiting time is excellent in an out in 45 minutes. With Exam and picking out your new glasses
Oct 7, 2019
Nice staff, good selection of glasses.
Oct 4, 2019
Great experience, it was easy to schedule appointments, office staff was friendly, & answered all my questions & concerns.
Aug 24, 2019
Great staff clean Dr Gupta WONDERFUL. WAITING time not bad,English/Spanish spoken well.answers questions to the fullest.
Aug 24, 2019
Staff is courteous and attentive. Dr is straight to business and thorough.
Aug 10, 2019
Highly professional and accurate diagnosis. Excellent explanation of the issue.
Aug 3, 2019
Great doctor! Everyone is very nice and attentive.
Aug 1, 2019
I am always satisfied with the care I'm given I would highly recommend anyone to Desert Eye Care
Jul 24, 2019
Dr. Gupta continues to be the best eye Dr. In Vegas...But..I wish her newly hired front desk staff was equally as good..I was asked for a copay of $25 by one of her new hires because she failed to see my entire insurance plan..It was very embarrassing being denied access to Dr. Gupta's treatment BECOZ this person didn't read everything..Thank God a much more trained co-worker fixed the problem..and I received treatment
Jul 11, 2019
The service was good the doctor was excellent but the waiting even though we had an appointment was extremely too long but other than that everything was good.
Jun 27, 2019
All staff was very friendly and helpful though the whole process of my appointment
Jun 19, 2019
Hey, just one question..I país $100 for Eye Exam, and EVERYTHING ELSE,INCLUDING MY GLASSES, EVEN THE RX, AMD I just got a letter from my insurance, the one you told me won't cover nothing,telling ME that I paid 45 copay and they paid You $83.58....well, I'll send the information back to the Insurance...and, we'll see, everything should be fine, right? Cordially Rogelio Lugo
Jun 17, 2019
Fast , friendly service.
Jun 14, 2019
The staff is really nice and the girl helping me pick out glasses knew so much she was definitely a big help!
Jun 5, 2019
Everyone was splendid. They were polite and knowledgeable. Thank you!
Jun 1, 2019
Dr. Gupta is the best doctor ever!!! She is so caring and passionate.
May 13, 2019
This last visit was exceptionally well. I was called to the front quickly, processed to the back and with the doctor before I knew it. Good job guys. The scheduling is great now. Before I believe you all were over-booking yourself.
Apr 17, 2019
Staff was nice, the doctor seemed thorough and concerned.
Apr 11, 2019
The doctor is great .The employees not so much, one was very rude to me I don't what to deal with her anymore.
Mar 2, 2019
The staff was very friendly and they made for a quick pleasant experience.
Feb 25, 2019
Clean,well lite,furniture clean,kids television,ALL STAFF FRIENDLY,DR. WAS PATIENT KNOWLEDGEABLE,EXAM RM.SMALL BUT EVERYTHING'S RT.THERE.GREAT EXPERIENCE!
Feb 24, 2019
Desert Eye Care is a great place for eye care! The staff is professional and Dr. Gupta is awesome! Whether it is just eye exams, or eye issues, I am always treated very well, and all questions answered.
Feb 2, 2019
Very professional staff pleasant and courteous
Jan 15, 2019
Dr. Gupta and her staff are amazing! Dr. Gupta is the best eye doctor I have see, and I have had glasses for almost 45 years. She is very down to earth and answers all of your questions and even volunteers information you didn't even know you needed! Her staff is knowledgeable and helpful, and who ever does her scheduling is top notch...no crazy wait times at all. I highly recommend Dr. Gupta and all the staff at Desert Eye Care.
Jan 12, 2019
The BEST Eye Dr, to see and office to visit patients are treated with the upmost care and professionalism. Helped with explaining paperwork, Patients are top priority and in a timely manner. A++ service
Jan 12, 2019
Very friendly and efficient front desk. The Doctor is wonderful! Patient, explains everything and asks pertinent questions to help find the correct needs. Only negative impression is from the optical dept. last two visits, more than enough help, but sat waiting for a bit while the help chatted and were on their computers. Maybe I’m missing something and there is a reason I must wait even though they appear available to help clients.
Jan 10, 2019
The only issue I had was with one of their technicians. A very large man, don't know his name but the guy was at 1st flirting with a customer for over 20 minutes, then when he should have attended the next customer waiting went over to another technician to shoot the crap again. Very lazy man., Only when I went to the front desk and complained did the guy get up and attend the next guy that was waiting for service. Since they saw that I was upset for waiting when this guy was doing nothing, they got a guy from the back to come up front and service me. He was quick, to the point, good service. So much better then the extra large goof off.
Nov 15, 2018
Its amazing how friendly and nice everyone is. Would highly recommend to anyone in need of eye care
Oct 31, 2018
They have great service all the time
Oct 4, 2018
I really liked desert eye care and fantastic customer service.
Oct 1, 2018
Everybody is always helpful, either i have or not an appointment, they make their best to meet my needs. Thank you.
Sep 26, 2018
If you’re someone that doesn’t mind being rushed through your exam and it seemingly feeling like an assemblage then this the place for you. I prefer more quality and individual care and time involved in my visit. Especially when I absolutely need to be able to maintain good vision. And a little time and personalized service would have been nice. A better selection of frames even for Medicare patients. My vision is of great importance and a little style makes the experience that much better.
Aug 25, 2018
Felt very rushed. Minimal amount of time spent with patient so they can see as many people as possible per day rather than spending any time with each patient. Will not go back.
Aug 18, 2018
Services that was rendered was done very professionally the rep that represented the company gave me a timely manner and I was very please with her answers!
Aug 18, 2018
Very bad customer service employees r not organized and they talk behind the customers passing comments and they r not properly trained
Aug 17, 2018
The doctor was fast and friendly :) 5/5 service
Aug 6, 2018
I felt very rushed through my appointment and was not asked the usual eye health questions I am always asked in other places. I went to an opthalmologist specifically because I have some issues that need monitoring and possible treatment that an optometrist isn't able to provide. I felt the entire appointment was focused on getting a prescription for vision correction as quickly as possible rather than on overall eye health. I said I have extremely dry eyes and that OTC drops haven't been working, and I was told to use Systane Ultra. I said that's what I'm using right now and it's not helping, so I was given a discount card for it... after I just said it was ineffective and I was looking for something else. For my long term issue, I had to point it out, and after a quick look was told "I think it looks fine." It's doubtful I will return to this location. But the waiting areas were clean, and if you are looking only for a quick update to a vision prescription, this place would work for you.
Jul 23, 2018
This is the second year I go see Dr. Gupta and she is always welcoming and thorough in her exams.
Jul 13, 2018
The team was very helpful they helped me a lot.
Jun 30, 2018
More than likely that I will let them know about you !
Jun 30, 2018
Good professional service.
Jun 18, 2018
They were fast, friendly, and attentive to my eye needs.
Apr 6, 2018
I love it here. They care about you and your eyes.
Mar 26, 2018
It was a great experience. Staff explained my insurance options and helped find the right pair of glasses.
Feb 25, 2018
Best customer service that I have ever experienced! Everyone was extremely helpful and professional! They went the extra mile to ensure that I get the frames that I wanted.
Feb 10, 2018
Very friendly, professional, and efficient staff.
Jan 31, 2018
Dr. Is very caring, the staff was great
Jan 30, 2018
Excellent establishment to get an exam and eyewear.
Jan 25, 2018
Dr. Rachna Gupta was able to accomplish what two other eye doctors could not. I am beyond please with every aspect of Desert Eye Care so much to the point that I immediately recommended my son and brother and they already have appointments :-) THANK YOU!!! from the very bottom of my heart Dr. Gupta :-)
Jan 24, 2018
I highly recommend Dr. Gupta she is an excellent optometrist/ophthalmologist. She is very knowledgeable and skilled in her field. Hard-working and dedicated. She goes out of her way, above and beyond if you will in making sure that her customers are satisfied. I’ve been going to her for 10 years. She and her staff or just outstanding.
Jan 12, 2018
The first day i came my appointment was for 1pm no one had advised me the doctor was running behind 30 minutes late. Disappointed!!! I Returned the next day very IMPRESSED with the doctor she knows her stuff. Theres two people who get you fitted for your glasses, Rafael and a young lady that works that side. I forgot her name (sorry). They were amazing so Attentive, informative, im recommeding every person i know. AWESOME!!!
Jan 12, 2018
Best Eye doctor and opticians in town!
Jan 11, 2018
Nice office. I did have to wait 35 minutes past my appointment time, but exam was quick. A little annoyed at a vendor interrupting the flow of people waiting to order glasses. He should ha e made an appt or signed in like the rest of us and waited his turn. Shooting the breeze while paying customers are waiting is unacceptable
Dec 21, 2017
Since always was at same eye doctor but my change was fabulous.
Nov 22, 2017
Dr. was very professional and friendly I would highly recommend this ophthalmologist if you need a thorough eye exam
Nov 22, 2017
The Dr. was very thorough and took her time explaining all of the tests. Office staff was helpful and friendly.
Nov 17, 2017
Fast service. Great doctor
Nov 8, 2017
Went to desert eye Care didn't know what to expect from the time I walk in the staffing was awson the Doctor unbelievable good work I'm so happy I went to Desert Eye Care thank you see you soon can't wait until my new glasses come 😄😄😄
Oct 18, 2017
Quick, efficient, honest and skilled. This is a great Optometrist!
Sep 20, 2017
Wonderful Doctor!! Staff is very polite and very patient they answer all concerns and any questions. Very Nice!!
Sep 20, 2017
Overall service was great. The assistants should offer their less expensive frames as well as their more expensive ones. The doctor was thorough and very friendly. I wholeheartedly recommend her.
Sep 11, 2017
People we nice. Front office people. I love my doctor she great. I didn't have to wait a long time to see the doctor
Jul 20, 2017
It was a very easy-going great phenomenal appointment, one of the best eye doctors I have been to.
Jul 19, 2017
Excellent Service!!! Thanks
Jul 17, 2017
The assistance were very friendly and helpful.My eye Doctor was Awesome. I didn't have to wait very long as soon as i got there i signed in and filled up paper work and when i was done they had already called me into the back and made me wait for another 5 to 10 mins. Then seen my Doctor.took about 20 mins. After that was done,i made another appt.The visit was just awesome i even got to order my new glasses there and that didn't take that long either. Just the way i like it😁
Jun 30, 2017
Dr. Gupta is very skilled and knowledgeable in her practice. The office staff are excellent. I have been under her care for many years. My children and grandchildren are seen by her as well. I highly recommend her.
Jun 30, 2017
Quick and pleasant service, thank you.
Jun 11, 2017
Dr Gupta and staff are great! Wouldn't go anywhere else!
May 28, 2017
We've been coming here for years, love ❤️ Dr Gupta and staff!
May 28, 2017
I had a very pleasant experience at Desert Eye Care. everyone there was professional kind and patient.
May 6, 2017
Dr Ghupta and staff are awesome
Apr 16, 2017
I give Desert Eye Care a five star rating. Everyone was pleasant and barely no waiting time
Mar 28, 2017
Great staff! Wait times are not so bad. Dr. Gupta is great! She is very thorough and very patient.
Feb 24, 2017
Worst customer service ever !!! I got there walked in and the whole place was packed first sign I was gonna be there for awhile .. as I walk over to the front desk which is all the way to the back of the room??? I get there and not one girl out of maybe 4 even looks @ me says hi or sign here absolutely nothing I had to interrupt their conversation to check in.. I told her I had a appt @315 and I was anew patient for contacts and exam the girl finally tells me to sign in ,i work for a dentist office so I know they need a copy of ID and Ins info I had that in hand giving it to the girl and she refuses to take it until I fill out the paper work ??! confused i take the paper work tried to find a chair filled it out went back to the front and still didn't get noticed I had to interrupt their conversation again and this time they all look @ me like I'm some rude person ruining their socializing !! I was like is this real life right now I've never felt so I unwelcomed @ the doctors I should of walked out but I stayed and after 1hr 30mins I finally see the Dr I thought she was good and very fast so she puts my contacts in for me and walks me out To leave I walk over to the check out and was rushed out the door with no prescription for my contacts and glasses and my annual appt .. so I went back to the front desk to get my prescription and was still not acknowledge at all.. The girl seemed so bothered when I asked for my prescription.. I am Not coming back
Feb 3, 2017
I'm always happy with their services
Jan 12, 2017
After having headaches, I decided to visit Desert Eye Care. The team was amazing, professional and got me in and out!
Dec 8, 2016
Didn't really like the survive, the front was really nice and made my experience there good, but the ladies giving me the exam behaved a bet rude when I came back to tell her the my eye doctor told me that she gave me the wrong prescription on NY right eye. It was better than my last glasses, but she took it as an insult.(in my opinion) I am glad that I found a place close to home that has great people that help me chose and make me feel welcomed but when it comes to the person giving me the check I don't feel so comfortabl. That might be a good reason for why I might not be returning to desert eye care and well find a place that has a little better service than at desert eye care I am sorry u have to read this but it is true.
Nov 17, 2016
I use Desert Eye Care because when I first used them in 2014 they did such a good job I decided that is where I would continue to go.
Oct 25, 2016