Desert Eye Care

Dr. Rachna Gupta

Star Star Star Star Star 82 Reviews

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Reviews

StarStarStarStarNo Star A little uncomfortable in the waiting room —    (Patient since 2019)

I would of preferred the TV to be on an English speaking channel


StarStarStarStarStar Found the staff and operational support v... —    (Patient since 2019)

Found the staff and operational support very proficient and willing to get my appointment done. will for sure recommend your place of business to others in need. Keep up the good work


StarStarStarStarStar Great staff, friendly n fun luvn —    (Patient since 2017)

Great staff, friendly n fun luvn


StarStarStarStarStar Very professional office & knowledgeable eye do... —    (Patient since 2015)

Very professional office & knowledgeable eye doctor.


StarStarStarStarStar Waiting time is excellent in an out in 45 minut... —    (Patient since 2019)

Waiting time is excellent in an out in 45 minutes. With Exam and picking out your new glasses


StarStarStarStarStar Nice staff, good selection of glasses. —    (Patient since 2018)

Nice staff, good selection of glasses.


StarStarStarStarStar Great experience, it was easy to schedule appoi... —    (Patient since 2019)

Great experience, it was easy to schedule appointments, office staff was friendly, & answered all my questions & concerns.


StarStarStarStarStar Great staff clean Dr Gupta WONDERFUL. WAITING t... —    (Patient since 2019)

Great staff clean Dr Gupta WONDERFUL. WAITING time not bad,English/Spanish spoken well.answers questions to the fullest.


StarStarStarStarStar Great experience.  —    (Patient since 2019)

Staff is courteous and attentive. Dr is straight to business and thorough.


StarStarStarStarStar Highly professional and accurate diagnosis. Exc... —    (Patient since 2016)

Highly professional and accurate diagnosis. Excellent explanation of the issue.


StarStarStarStarStar Great doctor! Everyone is very nice and attent... —    (Patient since 2018)

Great doctor! Everyone is very nice and attentive.


StarStarStarStarStar I am always satisfied with the care I'm given I... —    (Patient since 2014)

I am always satisfied with the care I'm given I would highly recommend anyone to Desert Eye Care


StarStarStarStarStar STILL DA BEST —    (Patient since 2015)

Dr. Gupta continues to be the best eye Dr. In Vegas...But..I wish her newly hired front desk staff was equally as good..I was asked for a copay of $25 by one of her new hires because she failed to see my entire insurance plan..It was very embarrassing being denied access to Dr. Gupta's treatment BECOZ this person didn't read everything..Thank God a much more trained co-worker fixed the problem..and I received treatment


StarStarStarStarNo Star The service was good the doctor was excellent ... —    (Patient since 2017)

The service was good the doctor was excellent but the waiting even though we had an appointment was extremely too long but other than that everything was good.


StarStarStarStarStar All staff was very friendly and helpful though ... —    (Patient since 2019)

All staff was very friendly and helpful though the whole process of my appointment


StarStarStarStarNo Star Hey, just one question..I país $100 for Eye Exa... —    (Patient since 2016)

Hey, just one question..I país $100 for Eye Exam, and EVERYTHING ELSE,INCLUDING MY GLASSES, EVEN THE RX, AMD I just got a letter from my insurance, the one you told me won't cover nothing,telling ME that I paid 45 copay and they paid You $83.58....well, I'll send the information back to the Insurance...and, we'll see, everything should be fine, right? Cordially Rogelio Lugo


StarStarStarStarStar Customer  —    (Patient since 2019)

Fast , friendly service.


StarStarStarStarStar The staff is really nice and the girl helping m... —    (Patient since 2019)

The staff is really nice and the girl helping me pick out glasses knew so much she was definitely a big help!


StarStarStarStarStar Everyone was splendid. They were polite and kn... —    (Patient since 2019)

Everyone was splendid. They were polite and knowledgeable. Thank you!


StarStarStarStarStar Dr. Gupta is the best doctor ever!!!She is so ... —    (Patient since 2014)

Dr. Gupta is the best doctor ever!!! She is so caring and passionate.


StarStarStarStarStar This last visit was exceptionally well. I was c... —    (Patient since 2015)

This last visit was exceptionally well. I was called to the front quickly, processed to the back and with the doctor before I knew it. Good job guys. The scheduling is great now. Before I believe you all were over-booking yourself.


StarStarStarStarStar Over all a good experience —    (Patient since 2019)

Staff was nice, the doctor seemed thorough and concerned.


StarStarStarNo StarNo Star The doctor is great .The employees not so much,... —    (Patient since 2017)

The doctor is great .The employees not so much, one was very rude to me I don't what to deal with her anymore.


StarStarStarStarStar The staff was very friendly and they made for a... —    (Patient since 2019)

The staff was very friendly and they made for a quick pleasant experience.


StarStarStarStarStar Clean,well lite,furniture clean,kids television... —    (Patient since 2019)

Clean,well lite,furniture clean,kids television,ALL STAFF FRIENDLY,DR. WAS PATIENT KNOWLEDGEABLE,EXAM RM.SMALL BUT EVERYTHING'S RT.THERE.GREAT EXPERIENCE!


StarStarStarStarStar Desert Eye Care is a great place for eye care! ... —    (Patient since 2015)

Desert Eye Care is a great place for eye care! The staff is professional and Dr. Gupta is awesome! Whether it is just eye exams, or eye issues, I am always treated very well, and all questions answered.


StarStarStarStarStar Very professional staff pleasant and courteous —    (Patient since 2017)

Very professional staff pleasant and courteous


StarStarStarStarStar Dr. Gupta and her staff are amazing! Dr. Gupta ... —    (Patient since 2018)

Dr. Gupta and her staff are amazing! Dr. Gupta is the best eye doctor I have see, and I have had glasses for almost 45 years. She is very down to earth and answers all of your questions and even volunteers information you didn't even know you needed! Her staff is knowledgeable and helpful, and who ever does her scheduling is top notch...no crazy wait times at all. I highly recommend Dr. Gupta and all the staff at Desert Eye Care.


StarStarStarStarStar The BEST Eye Dr, to see and office to visit pat... —    (Patient since 2018)

The BEST Eye Dr, to see and office to visit patients are treated with the upmost care and professionalism. Helped with explaining paperwork, Patients are top priority and in a timely manner. A++ service


StarStarStarStarNo Star Very friendly and efficient front desk. The Doc... —    (Patient since 2016)

Very friendly and efficient front desk. The Doctor is wonderful! Patient, explains everything and asks pertinent questions to help find the correct needs. Only negative impression is from the optical dept. last two visits, more than enough help, but sat waiting for a bit while the help chatted and were on their computers. Maybe I’m missing something and there is a reason I must wait even though they appear available to help clients.


StarStarStarNo StarNo Star The only issue I had was with one of their tech... —    (Patient since 2016)

The only issue I had was with one of their technicians. A very large man, don't know his name but the guy was at 1st flirting with a customer for over 20 minutes, then when he should have attended the next customer waiting went over to another technician to shoot the crap again. Very lazy man., Only when I went to the front desk and complained did the guy get up and attend the next guy that was waiting for service. Since they saw that I was upset for waiting when this guy was doing nothing, they got a guy from the back to come up front and service me. He was quick, to the point, good service. So much better then the extra large goof off.


StarStarStarStarStar Its amazing how friendly and nice everyone is. ... —    (Patient since 2015)

Its amazing how friendly and nice everyone is. Would highly recommend to anyone in need of eye care


StarStarStarStarStar They have great service all the time —    (Patient since 2014)

They have great service all the time


StarStarStarStarStar I really liked desert eye care and fantastic cu... —    (Patient since 2015)

I really liked desert eye care and fantastic customer service.


StarStarStarStarStar Everybody is always helpful, either i have or n... —    (Patient since 2015)

Everybody is always helpful, either i have or not an appointment, they make their best to meet my needs. Thank you.


StarStarNo StarNo StarNo Star If you’re someone that doesn’t mind being rushe... —    (Patient since 2018)

If you’re someone that doesn’t mind being rushed through your exam and it seemingly feeling like an assemblage then this the place for you. I prefer more quality and individual care and time involved in my visit. Especially when I absolutely need to be able to maintain good vision. And a little time and personalized service would have been nice. A better selection of frames even for Medicare patients. My vision is of great importance and a little style makes the experience that much better.


StarStarNo StarNo StarNo Star Felt very rushed. Minimal amount of time spent ... —    (Patient since 2018)

Felt very rushed. Minimal amount of time spent with patient so they can see as many people as possible per day rather than spending any time with each patient. Will not go back.


StarStarStarStarStar Ordering new pair glasses! —    (Patient since 2017)

Services that was rendered was done very professionally the rep that represented the company gave me a timely manner and I was very please with her answers!


StarNo StarNo StarNo StarNo Star Very bad customer service employees r not organ... —    (Patient since 2015)

Very bad customer service employees r not organized and they talk behind the customers passing comments and they r not properly trained


StarStarStarStarStar The doctor was fast and friendly :) 5/5 service... —    (Patient since 2018)

The doctor was fast and friendly :) 5/5 service


StarStarStarNo StarNo Star I felt very rushed through my appointment and w... —    (Patient since 2018)

I felt very rushed through my appointment and was not asked the usual eye health questions I am always asked in other places. I went to an opthalmologist specifically because I have some issues that need monitoring and possible treatment that an optometrist isn't able to provide. I felt the entire appointment was focused on getting a prescription for vision correction as quickly as possible rather than on overall eye health. I said I have extremely dry eyes and that OTC drops haven't been working, and I was told to use Systane Ultra. I said that's what I'm using right now and it's not helping, so I was given a discount card for it... after I just said it was ineffective and I was looking for something else. For my long term issue, I had to point it out, and after a quick look was told "I think it looks fine." It's doubtful I will return to this location. But the waiting areas were clean, and if you are looking only for a quick update to a vision prescription, this place would work for you.


StarStarStarStarStar Great service! —    (Patient since 2018)

This is the second year I go see Dr. Gupta and she is always welcoming and thorough in her exams.


StarStarStarStarStar The team was very helpful they helped me a lot.... —    (Patient since 2018)

The team was very helpful they helped me a lot.


StarStarStarStarStar More than likely that I will let them know abou... —    (Patient since 2014)

More than likely that I will let them know about you !


StarStarStarStarNo Star Good service doctor and staff professional. —    (Patient since 2014)

Good professional service.


StarStarStarStarStar They were fast, friendly, and attentive to my e... —    (Patient since 2018)

They were fast, friendly, and attentive to my eye needs.


StarStarStarStarStar I love it here. They care about you and your ey... —    (Patient since 2017)

I love it here. They care about you and your eyes.


StarStarStarStarStar It was a great experience... —    (Patient since 2018)

It was a great experience. Staff explained my insurance options and helped find the right pair of glasses.


StarStarStarStarStar Best customer service that I have ever experien... —    (Patient since 2018)

Best customer service that I have ever experienced! Everyone was extremely helpful and professional! They went the extra mile to ensure that I get the frames that I wanted.


StarStarStarStarStar Very friendly, professional, and efficient staf... —    (Patient since 2018)

Very friendly, professional, and efficient staff.


StarStarStarStarStar Dr. Is very caring, the staff was great —    (Patient since 2018)

Dr. Is very caring, the staff was great


StarStarStarStarStar Excellent establishment to get an exam and eyew... —    (Patient since 2018)

Excellent establishment to get an exam and eyewear.


StarStarStarStarStar Dr. Rachna Gupta and her staff ARE the best!!! —    (Patient since 2018)

Dr. Rachna Gupta was able to accomplish what two other eye doctors could not. I am beyond please with every aspect of Desert Eye Care so much to the point that I immediately recommended my son and brother and they already have appointments :-) THANK YOU!!! from the very bottom of my heart Dr. Gupta :-)


StarStarStarStarStar I highly recommend Dr. Gupta she is an excelle... —    (Patient since 2014)

I highly recommend Dr. Gupta she is an excellent optometrist/ophthalmologist. She is very knowledgeable and skilled in her field. Hard-working and dedicated. She goes out of her way, above and beyond if you will in making sure that her customers are satisfied. I’ve been going to her for 10 years. She and her staff or just outstanding.


StarStarStarStarStar The first day i came my appointment was for 1pm... —    (Patient since 2018)

The first day i came my appointment was for 1pm no one had advised me the doctor was running behind 30 minutes late. Disappointed!!! I Returned the next day very IMPRESSED with the doctor she knows her stuff. Theres two people who get you fitted for your glasses, Rafael and a young lady that works that side. I forgot her name (sorry). They were amazing so Attentive, informative, im recommeding every person i know. AWESOME!!!


StarStarStarStarStar Best Eye doctor and opticians in town! —    (Patient since 2018)

Best Eye doctor and opticians in town!


StarStarStarStarNo Star Nice office. I did have to wait 35 minutes past... —    (Patient since 2016)

Nice office. I did have to wait 35 minutes past my appointment time, but exam was quick. A little annoyed at a vendor interrupting the flow of people waiting to order glasses. He should ha e made an appt or signed in like the rest of us and waited his turn. Shooting the breeze while paying customers are waiting is unacceptable


StarStarStarStarStar Since always was at same eye doctor but my chan... —    (Patient since 2017)

Since always was at same eye doctor but my change was fabulous.


StarStarStarStarStar Dr. was very professional and friendly I would ... —    (Patient since 2017)

Dr. was very professional and friendly I would highly recommend this ophthalmologist if you need a thorough eye exam


StarStarStarStarStar The Dr. was very thorough and took her time exp... —    (Patient since 2017)

The Dr. was very thorough and took her time explaining all of the tests. Office staff was helpful and friendly.


StarStarStarStarStar Fast service. Great doctor —    (Patient since 2017)

Fast service. Great doctor


StarStarStarStarStar Went to desert eye Care didn't know what to exp... —    (Patient since 2017)

Went to desert eye Care didn't know what to expect from the time I walk in the staffing was awson the Doctor unbelievable good work I'm so happy I went to Desert Eye Care thank you see you soon can't wait until my new glasses come 😄😄😄


StarStarStarStarStar Quick, efficient, honest and skilled. This is ... —    (Patient since 2017)

Quick, efficient, honest and skilled. This is a great Optometrist!


StarStarStarStarStar Wonderful Doctor!! Staff is very polite and ver... —    (Patient since 2017)

Wonderful Doctor!! Staff is very polite and very patient they answer all concerns and any questions. Very Nice!!


StarStarStarStarNo Star Overall service was great. The assistants shoul... —    (Patient since 2017)

Overall service was great. The assistants should offer their less expensive frames as well as their more expensive ones. The doctor was thorough and very friendly. I wholeheartedly recommend her.


StarStarStarStarNo Star People we nice. Front office people. I love my ... —    (Patient since 2015)

People we nice. Front office people. I love my doctor she great. I didn't have to wait a long time to see the doctor


StarStarStarStarStar It was a very easy-going great phenomenal appoi... —    (Patient since 2017)

It was a very easy-going great phenomenal appointment, one of the best eye doctors I have been to.


StarStarStarStarStar Excellent Service!!! Thanks —    (Patient since 2015)

Excellent Service!!! Thanks


StarStarStarStarStar  —    (Patient since 2014)

The assistance were very friendly and helpful.My eye Doctor was Awesome. I didn't have to wait very long as soon as i got there i signed in and filled up paper work and when i was done they had already called me into the back and made me wait for another 5 to 10 mins. Then seen my Doctor.took about 20 mins. After that was done,i made another appt.The visit was just awesome i even got to order my new glasses there and that didn't take that long either. Just the way i like it😁


StarStarStarStarStar Dr. Gupta is very skilled and knowledgeable in... —    (Patient since 2014)

Dr. Gupta is very skilled and knowledgeable in her practice. The office staff are excellent. I have been under her care for many years. My children and grandchildren are seen by her as well. I highly recommend her.


StarStarStarStarStar I care services  —    (Patient since 2017)

Quick and pleasant service, thank you.


StarStarStarStarStar Dr Gupta and staff are great! Wouldn't go anywh... —    (Patient since 2014)

Dr Gupta and staff are great! Wouldn't go anywhere else!


StarStarStarStarStar We've been coming here for years, love ❤️ Dr Gu... —    (Patient since 2014)

We've been coming here for years, love ❤️ Dr Gupta and staff!


StarStarStarStarStar I had a very pleasant experience at Desert Eye ... —    (Patient since 2017)

I had a very pleasant experience at Desert Eye Care. everyone there was professional kind and patient.


StarStarStarStarStar Dr Ghupta and staff are awesome  —    (Patient since 2013)

Dr Ghupta and staff are awesome


StarStarStarStarStar I give Desert Eye Care a five star rating. Ever... —    (Patient since 2014)

I give Desert Eye Care a five star rating. Everyone was pleasant and barely no waiting time


StarStarStarStarStar Great staff! Dr. Gupta is Great... —    (Patient since 2015)

Great staff! Wait times are not so bad. Dr. Gupta is great! She is very thorough and very patient.


StarNo StarNo StarNo StarNo Star Worst customer service ever! —    (Patient since 2017)

Worst customer service ever !!! I got there walked in and the whole place was packed first sign I was gonna be there for awhile .. as I walk over to the front desk which is all the way to the back of the room??? I get there and not one girl out of maybe 4 even looks @ me says hi or sign here absolutely nothing I had to interrupt their conversation to check in.. I told her I had a appt @315 and I was anew patient for contacts and exam the girl finally tells me to sign in ,i work for a dentist office so I know they need a copy of ID and Ins info I had that in hand giving it to the girl and she refuses to take it until I fill out the paper work ??! confused i take the paper work tried to find a chair filled it out went back to the front and still didn't get noticed I had to interrupt their conversation again and this time they all look @ me like I'm some rude person ruining their socializing !! I was like is this real life right now I've never felt so I unwelcomed @ the doctors I should of walked out but I stayed and after 1hr 30mins I finally see the Dr I thought she was good and very fast so she puts my contacts in for me and walks me out To leave I walk over to the check out and was rushed out the door with no prescription for my contacts and glasses and my annual appt .. so I went back to the front desk to get my prescription and was still not acknowledge at all.. The girl seemed so bothered when I asked for my prescription.. I am Not coming back


StarStarStarStarStar Chevanah  —    (Patient since 2014)

I'm always happy with their services


StarStarStarStarStar The best experience ever! —    (Patient since 2016)

After having headaches, I decided to visit Desert Eye Care. The team was amazing, professional and got me in and out!


StarStarNo StarNo StarNo Star Didn't really like the survive, the front was r... —    (Patient since 2016)

Didn't really like the survive, the front was really nice and made my experience there good, but the ladies giving me the exam behaved a bet rude when I came back to tell her the my eye doctor told me that she gave me the wrong prescription on NY right eye. It was better than my last glasses, but she took it as an insult.(in my opinion) I am glad that I found a place close to home that has great people that help me chose and make me feel welcomed but when it comes to the person giving me the check I don't feel so comfortabl. That might be a good reason for why I might not be returning to desert eye care and well find a place that has a little better service than at desert eye care I am sorry u have to read this but it is true.


StarStarStarStarStar Why I choose Desert Eye Care. —    (Patient since 2014)

I use Desert Eye Care because when I first used them in 2014 they did such a good job I decided that is where I would continue to go.