Reviews

The office was very professional. I have several eye issues, and Dr. Old was very helpful in explaining options for my continued care. Amy and the rest of the staff were very helpful and friendly. I am relatively new to the Reno/Sparks area and really appreciate finding such an excellent office.

May 8, 2021

Very friendly staff. The atmosphere was good but there were a lot of people in the small area

May 8, 2021

WE (Miles and Rita Micya) LOVED DR OLD....SHE WAS SO NICE AND SO WELL INFORMED ABOUT OUR MEDICAL HISTORYS......WE HAVE NO PROBLEMS SEEING HER AS OUR EYE DOCTOR IN THE FUTURE....THANK YYOU

May 7, 2021

Very professional and , congenial and a pleasure to visit.

May 7, 2021

Saw Dr. Leslie DeMers this time and she was fantastic! (I usually see Dr. Tamara and I love her as well.) Very knowledgeable, took time answering questions clearly and thoroughly. Support staff is always excellent as well.

May 5, 2021

Everyone is awesome! been going since 1997 love them!

May 5, 2021

Very good service and great with kids!

May 5, 2021

I thought they did a great job throu all the steps. I was uncomfortable having to wait at the front door and have to call to get in.

May 3, 2021

The staff is always friendly and professional and the Docs are great about addressing questions and concerns.

Apr 29, 2021

DeMers is the only place that I will go to get my glasses. Your entire staff is the greatest

Apr 29, 2021

Doctor Old and her staff are Awesome! They were very thorough and took the time to explain the process of my eye exam. I was satisfied with the answers to the questions asked during my exam. The technician that helped with purchasing my glasses was professional and very helpful. Thank you for making me feel comfortable and confident that my wife and I made the right choice to visit your office.

Apr 25, 2021

Professional, clean friendly office. Everyone is very helpful and happy every time I go in

Apr 24, 2021

Excellent service and very pleasant staff! Dr Kingo is very thorough and professional! So nice and I’ll return for sure!!

Apr 24, 2021

Office staff was friendly and professional. Everyone seemed to organized and on task. I was seen on time and Dr. had answers to my questions.

Apr 23, 2021

Very helpful competent Vision office

Apr 23, 2021

My visit was very considerate of the Covid restrictions and yet very personal. I was made welcome and kept informed about my vision. My visit was both professional and personal.

Apr 23, 2021

Very professional and the office staff are so friendly, and considerate of all COVID precautions

Apr 22, 2021

They were very understanding and supportive and I definitely would recommend them to all my friends and family

Apr 21, 2021

Very professional,very customer service oriented. Noce and friendly.great job.

Apr 21, 2021

Everyone is so nice and helpful. I have been going to this office for at least 10 years . My company changed insurance companies I was so upset when I had to go to another eye dr and didn’t get even close to care I get with Demers . I am so happy to be back and love seeing Dr Leslie

Apr 20, 2021

So happy to have found this place! Very professional! Much difference from THAT place at the Mall. Awesome technology. Very satisfied.

Apr 20, 2021

My experience at Demers was very wonderful . I got in when my appointment time was and the staff was so friendly. I wish the VA eye clinic was like Demers

Apr 17, 2021

Dr Old was very nice & informative. She was concerned for my eyesight & she recommended that I see a specialist to be on the safe side.

Apr 16, 2021

Everyone has aways been very friendly and helpful, from the top on down.

Apr 15, 2021

i felt rushed and impersonal

Apr 14, 2021

I was so impressed by ALL of the staff from start to finish.

Apr 14, 2021

Leslie was awesome and very professional

Apr 14, 2021

Excellent service, superb COVID precautions, thorough, solid and full explanation of diagnosis. Couldn't be better.

Apr 14, 2021

I absolutely love the professionalism this Vision Group brings to City of Sparks. The staff & environment is very organic and welcoming. The optometrist that helped me was nothing short of attentive & professional, answered all questions I had but also brought a lot of knowledge and experience in communication with patients. Very impressive. All I can say in the end is the whole interaction of the appointment was very efficient. 10/10 from me.

Apr 10, 2021

Staff very attentive with smiling faces Dr Tamara Old was very professional in explaining results of my eye exam

Apr 9, 2021

Staff is very friendly. Doctor explained everything in detail. Excellent customer service, great sunglass selection.

Apr 9, 2021

The entire staff were very helpful and really helped to calm my nerves.

Apr 9, 2021

Excellent care, excellent staff

Apr 7, 2021

Very nice and made my kid feel safe

Apr 7, 2021

Everybody was very nice in the office!!

Apr 7, 2021

Great people, very knowledgeable and easy to work with😃

Apr 6, 2021

Very friendly staff, made my visit a pleasure.

Apr 2, 2021

The Staff was so kind and Dr. Old very knowledge, I am going to recommend the clinic to all the patients I know, so that they feel well cared as me.

Apr 1, 2021

We have been going to DeMers Family Vision for over 50 years. The practice is focused on each individual and takes the time explain all aspects of eye health.

Apr 1, 2021

This was my first visit to DeMers Family Vision. Everyone was very kind and courteous, and I feel like the standard of care is excellent. It seems like they've handled Covid very well and I felt safe there. The frames selection isn't the biggest, but the prices are some of the lowest I've seen so that was a nice surprise. I'll definitely recommend you to anyone who needs a new optometrist.

Mar 31, 2021

Very nice staff Friendly service

Mar 31, 2021

Great office. We don’t have very many needs when it comes to our eyes but when we have had our exams and most recently my 4 year old’s exam, this office has been spectacular.

Mar 31, 2021

Some things and routines have changed over time especially since covid hit, but what hasn't changed is the level of professionalism and care they provide every time my family and I have an appointment..

Mar 31, 2021

I was very impressed with my visit

Mar 31, 2021

Everything was expedient, professional and thoroughly done from the preliminary exam to ordering new lenses.

Mar 31, 2021

From the moment I came in through the door, until the moment I left, I was comfortable and confident in the ability and competence of each person who helped me. Everyone I interacted with clearly was expert in their part of taking care of my vision needs as I age. Thank you all!

Mar 30, 2021

Great customer service, extremely friendly and professional.

Mar 27, 2021

Attentive, with extra focus on making sure I understand my particular issues, as well as all my options, for both now, and the near future as I approach retirement.

Mar 27, 2021

Nice people , but their in store glasses are too expensive !

Mar 26, 2021

Everyone was great! Sanitization was appreciated.

Mar 23, 2021

I felt very well taken care of in all ways! There was absolutely no pressure to purchase glasses from them (my insurance doesn’t cover that), and I was still helped to get all the necessary measurement to get my glasses online.

Mar 22, 2021

The staff is very friendly and helpful. They do a great job.

Mar 20, 2021

Everyone was great, super nice and very professional! I’m new to Nevada so it was great to meet friendly people..

Mar 20, 2021

Wonderful friendly staff and very clean.

Mar 20, 2021

Everyone needs to go to this Office. Dr. Leslie was wonderful and informative with my mother (95) and myself. Staff did not try to over sell to you and were very kind and friendly.

Mar 20, 2021

I love everyone there they’re so nice

Mar 18, 2021

Very friendly staff and very knowledgeable provider. They all took the time too make me feel comfortable. I am really happy with my prescription and will continue to go to this office for all of my eye needs

Mar 18, 2021

This was a pleasant experience from the beginning. Everyone was kind and efficient, the place was immaculate and well organized, the staff was working together and I heard no complaining from anyone. The Dr and everyone else was open and freely answered any questions I had. I felt like the exam was thorough and when I received my glasses the prescription works extremely well. I hardly recommend this to anyone.

Mar 17, 2021

Very professional and courteous staff. Very comfortable with thorough exam and friendly, helpful atmosphere.

Mar 17, 2021

Very thorough. Answerd all questions and spent appropriate amounts of time with me

Mar 17, 2021

Dr Leslie is so helpful and always so informative. She always takes the time to explain things!

Mar 12, 2021

Dr. Kinjo is an excellent Doctor. After 2 other optometrists, Dr. Kinjo had a solid diagnosis for my problem. He is easy to talk to and enthusiastic about his profession. An asset for your Group.

Mar 10, 2021

Outstanding. Have been customers for a long time. Will not go anywhere else. Love the staff and the services are amazing

Mar 6, 2021

It was a great experience. Amy was ready for me right away, and made the process welcoming and efficient. Dr. Leslie was very professional and knowledgeable, and spent ample time discussing questions I had. I have already recommended this office to 2 friends. Thanks for the great service!

Mar 5, 2021

The staff was very friendly. The office was clean and organized.

Mar 5, 2021

Dr Leslie is awesome, and Dr Scott as well. The whole staff is great, Monica, and I think her name is Tofi, always very helpful!

Mar 4, 2021

The nicest most caring eye care facility in the truckee meadows. All updated equipment and just a crazy amount of knowledge. I truly would not want to go anywhere else.

Mar 2, 2021

Everyone is so kind and sincere. Very professional. I even mentioned to a friend what a great experience in these difficult times.

Feb 27, 2021

The doctor I saw was fantastic. Very thorough, easy to talk to and explained everything that was going on with my eyes. Gave me suggestions about how to use my tri lenses to their best advantage. I’m going to try them next week at work!

Feb 27, 2021

DeMers and Dr Kinjo are the best. He wanted to get me fitted for special contacts and since I already took the day off from work, he was able to fit me in the same day. I have been going to DeMers for years, I'm really going to miss them when I move to Texas in a couple months.

Feb 24, 2021

Had sort of an eye emergency, the receptionist was extremely kind and told me to come down right away, I did... was seen very quickly and good thing since my condition could have caused permanent eyesight loss. Thank you to Dr. Old and all of the staff! You guys are the Best hands down!!!

Feb 20, 2021

You never know you need glasses until you see the eye doctor . Then you really realize how blind you are. The wonderful doctors at DeMers Family Vision Group are friendly, curious, and absolutely care about helping you see better. I have recommended lots of my friends to go there for glasses or to get checked out at least because of their driving habits. They really know their stuff at DeMers so don't take my word for it. See for yourself !!

Feb 20, 2021

Dr. Old was outstanding. Extremely professional with a exemplary bedside manner. The entire facility was top notch

Feb 20, 2021

Everyone who checked my eyes was pleasant, efficient, and willing to answer my questions. Dr. Old is outstanding!

Feb 19, 2021

Very nice and knowledgeable! Answered all of my questions and I left feeling great about the appointment

Feb 19, 2021

The office was very friendly and efficient.

Feb 19, 2021

The Dr. treated me like one of the family I would recommend you to any one any time because I was treated so well

Feb 17, 2021

Pleasant experience. Brief wait.

Feb 17, 2021

I was bummed that when I left It dawned on me that the doctor & I forgot to do my contact fitting. I did put on the paperwork that I wear contacts.

Feb 13, 2021

The staff at DeMers Family Vision is the best! Dr Leslie DeMer was awesome and helpful in everything! My family will always use them for our eye care

Feb 12, 2021

Super expensive. Staff was great but the price for a cash paying person was a little high for my taste.

Feb 12, 2021

Family friendly. Have always felt that all my questions were answered and options provided.

Feb 11, 2021

I like Dr.Old. She was very personable and professionable.

Feb 11, 2021

I'm so happy you do private jobs for lenses! Thank you all for going above and beyond!

Feb 11, 2021

convivial and professional staff very prompt and close to appointment time knowledgeable and congenial willing to explain the procedures made me feel important and appreciated for my years of patronage

Feb 8, 2021

The whole family visits DeMers every year and we keep returning because of the excellent service we receive from the entire staff, each time. Keep it up! Thank you.

Feb 6, 2021

I have recommended your office several times and I will continue to do so

Feb 6, 2021

Dr. Old and everyone else I dealt with was awesome! As this was my first time ever going to an eye doctor, I had no idea what to expect. The experience was easy, pleasant, quick, and very non-stressful. Thanks for a great overall experience!

Feb 5, 2021

I've been a patient of DeMers for over 10 years. Everyone is always friendly and efficient. I won't go any where else!

Feb 3, 2021

Doctor Kinjo and the office staff were absolutely wonderful. Thank you for your prompt service and kindness.

Feb 2, 2021

The staff is very friendly and helpful. They respected my time and got me processed through as a new patient very quickly without making me feel rushed. Dr. Leslie DeMers examined me and was by far the best eye doctor that I've ever been examined by.

Jan 27, 2021

Demeers treated me like any other patient even though I had a different insurance than anyone else. The dr was kind, explained everything, took time with me, and was timely. I really like Demeers.

Jan 26, 2021

Doctors and nurses were very professional and very patient with my son.

Jan 25, 2021

Very pleasant visit. Staff friendly and helped me to get new glasses.

Jan 22, 2021

Very friendly and efficient process. I have been a patient for almost 10 years now. This time I brought my husband with me and he was very impressed!

Jan 22, 2021

The staff was pleasant as was the doctor who was professional and knowledgeable.

Jan 22, 2021

Dr.Leslie is amazing with kids! I've gone to them for years and am glad i took my son with them. Over all its a great place!

Jan 21, 2021

GREAT EXPERIENCE I WILL DEFENITLY RECOMEND TO OTHERS. BOTH THE DOCTOR AND THE NURSE WERE AMAZING

Jan 20, 2021

We love Dr Scott, he’s the best!

Jan 20, 2021

Staff was on time with my appointment. Fast, easy, and nice service.

Jan 19, 2021

The team at DeMers was wonderful, being new to the area with special eye needs I couldn't have found a better group of dedicated professional to care for me like family.

Jan 19, 2021

Great experience and best place we have been with Covid precautions!

Jan 16, 2021

I’ve been seeing Dr Leslie for about 10 years now. She always has time to explain the health the health of my eyeballs and how I can best care for them.

Jan 14, 2021

Everyone was very pleasant and welcoming As I was a new patient !! The Doctor was very informative and efficient !! I was very satisfied with his evaluation !!

Jan 14, 2021

Concerned and thorough ... making sure that your eyes can see the best!

Jan 14, 2021

Great group. Very nice and informative

Jan 12, 2021

Friendly and respectful staff that cleans very well at a time when it’s most important. I felt safe knowing they take appropriate precautions against covid.

Jan 10, 2021

Always friendly, Sincere and professional.

Jan 8, 2021

Excellent service by the Dr. and staff. Will recommend you to everyone!!!

Jan 8, 2021

I was extremely impressed with the thoroughness of my exams. Dr DeMers took the time to explain everything that was done and the results of my exams. He gave me a clear and understandable explanation of his recommendations as we go forward.

Jan 8, 2021

My son and I were new patients at DeMers Family Vision. We were promptly greeted at the door by Dr. DeMers himself. The office staff and technicians saw us immediately, and we had zero wait time. (I had completed the new patient forms ahead of time and brought them with us.) The technicians were friendly, quick, and thorough. We were both seen by Dr. DeMers in tandem appointments immediately after the technicians completed their portions of the exams. Dr. DeMers was soft-spoken and very polite. I have seen many eye doctors in the past, and Dr. DeMers is by far the best one I have seen - pun intended. He took his time to make corrections and to explain his recommendations. The entire appointment went seamlessly with friendly, prompt, and professional care from start to finish. My only feedback is that the office space seems to be a little tight for their needs. There is some testing equipment in the lobby, and other pieces of equipment right on top of each other in exam rooms with little room to move about. Other than some space restraints for a busy office, this practice and the people who run it seemed close to perfect!

Jan 6, 2021

Demers office has been a family practice for over 30 some years. Dr Scott Demers is very thorough, knowledgeable and patient. Great selection of eye wear and personal service.

Jan 2, 2021

The staff was amazing, everything from getting me in as soon as possible to accommodate my insurance to greeting me with friendly smiles. I was impressed with how knowledgeable everyone was taking the time to explain things to me yet were efficient with their time in getting me out (because hey no one wants to spend all day in a doctor's office!). The only reason I did not give 5 stars is because I was disappointed with their glasses selection, there was not a lot of variety or new styles.

Dec 30, 2020

Always look forward to my visit with Dr Old and the staff! Thank you for your professionalism and care!

Dec 19, 2020

From start to finish everyone was attentive and professional. They listen to my concerns and explained what was happening and explained everything in detail. I highly recommend DeMers Family Vision Group.

Dec 19, 2020

Always a pleasure to see the friendly and very efficient staff at DeMers family vision group. The name says it all, a group of professionals that make you feel like family. They just seem to get better with each visit. Great job, fantastic experience, thank you, we look forward to our next visit.

Dec 16, 2020

Your entire staff was thorough and professional, and Dr. Kinjo spent all the time with me that I needed and answered all my questions. Thank you!

Dec 12, 2020

I felt very safe. Excellent and professional care. You guys ROCK!

Dec 11, 2020

Very professional, attentive and very friendly.

Dec 9, 2020

Outstanding care and service

Dec 9, 2020

Everyone in this office was super nice . The doctor helped me pick out my glasses saying I know which glasses are going to look nice on you . And he was right . I will always come back here. Thank you for your service

Dec 8, 2020

They were right on time for my appointment. Everything was handled perfectly from the attention to cleaning all places where others would put their face and body to the tests performed.

Dec 7, 2020

I was nervous about going in the first place not knowing what to expect. I switched doctors and every office seems to have different eye exams. It was a breeze and the entire staff was friendly and made me feel at ease. I’m trying contacts for the first time, so they taught me how to put them in and take them out. Turns out I’m a pro! Thank you to everyone in the DeMers office. You are wonderful.

Dec 5, 2020

Everyone is always very nice

Dec 4, 2020

This office is the BEST! Staff is very friendly and so very helpful. Dr. Scott takes his time with his patients and truly cares. Wouldn’t go anywhere else!

Dec 4, 2020

I was treated very well by everyone involved in my visit. I felt save with the cleaning I experienced.

Dec 3, 2020

My first time visiting this office. Excellent customer service! the doctor was very precise with my issue and give some options to have a remedy in a short period of time. Personnel very friendly and professional. Thank you!

Dec 3, 2020

Dr. Scott is my favorite eye doc ever. Told him so, this last visit. He is the best!

Dec 2, 2020

Quick, clean & friendly - they sanitize every step of the way including the chairs! I greatly appreciate the way Dr. Kinjo explains things. Knowing that he’s watching certain areas that don’t present any problems now but might in the future puts my mind at ease. There won’t be any surprises for me as I know what’s going on. I’ve already recommended them to my best friend.

Dec 1, 2020

DeMers Family vision group is wonderful! I've been a patient since I was a kid, and now Dr. DeMers grandson and wife have taken over and I couldn't be happier to have them seeing my entire family. A friendly place with all the latest in sight technology, friendly staff, amazing doctors, LOOK no further, you've found your new eye doctors office.

Dec 1, 2020

I already recommended you to my coworkers and cvs nurse!

Nov 26, 2020

Friendly, thorough and pleasant.

Nov 21, 2020

Everyone is super nice. One stop shop. Pleased with everything.

Nov 20, 2020

All the people at DeMers Family Vision Group are so professional, friendly and helpful. I always enjoy getting my annual assessments and choosing new glasses if need be. They can refer you to other specialist if you need that as well.

Nov 19, 2020

Best eye care experience I have had. Both my husband and I commented to our doctor he was the best we had ever seen. 👍 Thank you!

Nov 18, 2020

Your staff is always so nice.

Nov 14, 2020

Extremely impressed and looking forward to returning. Even during Covid I felt very safe and it was extremely sanitary.

Nov 13, 2020

It is very pleasing to attend a medical office where the facility is modern and spotless, the staff is friendly and professional. The exam was thorough and the Doctor was very informative. I believe this office has a bright future.

Nov 11, 2020

I always have great service here and the staff are very friendly.

Nov 11, 2020

Staff was very friendly and efficient. Everything went seamlessly and Dr. Old took the time to go over my eye health and answer all of my questions. Amazing experience!

Nov 8, 2020

I’ve been coming here for almost 10 years now, and I wouldn’t go anywhere else. Dr. Leslie DeMers is wonderful, and over the years I’ve seen some of her partners as well and always had good experiences. My only concern is with the Covid restrictions and cold weather, that they’ll have people waiting outside for 10+ minutes to be allowed in. There’s plenty of space inside to have a few people socially distanced, yet I had to wait outside for my appointment until they were ready for me with no one in the waiting room. New times we have to get used to, but there’s got to be a better way with the cold coming. Maybe instead ask us to wait in our cars until we’re next to be seen?

Nov 7, 2020

Fast, efficient, and professional.

Nov 5, 2020

Everyone friendly, run very efficiently.

Nov 5, 2020

Even in this changing time the service provided was excellent and the handling of my insurance made me very happy. New glasses on their way and way things were dealt with were quick and efficient with one exeception. The Doctor sent me to pick out glasses while my eyes dialated and then took another patient and I had to wait quite a while before he could take me again.

Nov 4, 2020

This office is friendly and will support office in the future.

Nov 2, 2020

Your staff was friendly and attentive to me. The woman who helped me with my glasses worked hard to get me the best prices.

Nov 1, 2020

DeMers Family Vision Group is definitely keeping us safe.

Oct 31, 2020

Such a great experience. From the moment we stepped into the office until we left the staff was friendly and professional as well as knowledgeable.

Oct 30, 2020

All the staff was very friendly and welcoming. Definitely happy I chose DeMers family vision

Oct 30, 2020

The staff was very friendly and efficient. The office is extremely clean and my two little girls - 2 & 4 - breezed through the exam with no problem. I know the staff cares about each and every member of our family (there are 6) and would highly recommend DeMers.

Oct 29, 2020

The staff Is so so so efficient in giving each of the eye tests all the while being extremely personable. And then Dr. Scott’s care and concern is above expectations! He even helped me find glasses and sunglasses in less than 10 minutes!

Oct 29, 2020

I have been taking my grandkids to Dr. DeMers for 8 years and they are awesome always friendly and explain everything to you. Plus they take Medicaid and that really helps.

Oct 28, 2020

Got in so fast, I was only on the cancellation list for a day. Dr Scott takes his time and explains everything, which is Great. Optimal Department very professional. I enjoy my visit from start to finish. Thank You!!!!

Oct 28, 2020

You're AWESOME!!...great staff...thanks

Oct 28, 2020

DeMers' customer service is outstanding; courteous and friendly. They are handling the pandemic in the most efficient way, possible. The exam was thorough and my glasses are the best I've ever had! I have a migraine-type condition and Dr. Old explained what is happening in a thorough and easily understandable way, and gave me good advice.

Oct 26, 2020

I am very pleased with my appointment with Dr Old

Oct 25, 2020

Have always had a positive experience@DeMers. Friendly and fast checkin, always followed by a competent screening and testing by their tech's...Every Doctor that has examined me has been friendly, and explains to me their findings. I look forward to yearly exams because they always remind me, which is rare in this age.

Oct 23, 2020

Very friendly and professional

Oct 21, 2020

Nice people, professional folks who really care about their patients.

Oct 21, 2020

The DeMers practice is a true delight to visit. The staff is helpful, Dr. Scott DeMers is a wonderful Doc and the care is over the top. Thanks to everyone!

Oct 20, 2020

I was contented with the service and concern

Oct 20, 2020

Everyone was awesome, helpful, and friendly.

Oct 20, 2020

Staff is superb, eye glass pricing was way out of line. After insurance, a very simple wire rimmed glasses was $495.00 Way too much after $150 insurance payment.

Oct 17, 2020

I absolutely recommend coming to Demers Family Group Vision. The entire staff is completely friendly and accommodating. A really great place!

Oct 16, 2020

Love Dr. Old... and the entire staff.. Very friendly and helpful

Oct 16, 2020

This was my first visit to the DeMers Family vision group.My Dr. was Collin Kinjo, who examined me and explained in detail my current (eye) condition.I am quite impressed with the service he provided and I will be seeing him again,as well as my wife.Because your group recognizes my 30 yr. military service and my 100% VA disability rating and our Tricare-for-life eligibility we plan to do business with you folks from now on.If you have a welcoming package please send same to us when you can. Our address= Mr.&Mrs Harold Wiebke 980 Vintage Hills Pkwy. Sparks,Nv. 89436 We look forward to hearing from you and thanks for the great service!!!

Oct 15, 2020

Everything was to my satisfaction. Very professional staff. Dr. Leslie de meres was very informative.

Oct 15, 2020

Everyone very friendly and helpful.

Oct 14, 2020

It was very easy to set up an appointment and check on my calendar to keep up to date. The Exam was quick and all proper procedure was followed for Social Distancing and mask wearing.

Oct 10, 2020

Friendly staff and Dr.'s are great!!

Oct 9, 2020

We Love DeMers Vision Group!

Oct 9, 2020

Demers has always been great to our family. Fabulous service and care......

Oct 9, 2020

i I was very impressed with Dr. Kinjo, he took time explaining things to me and was very patient with the length of tim it tok me to read the chart. Brittany also was very patient. I felt like I was really a valuable person to your establishment.

Oct 9, 2020

Amazing place! The demers are so nice have been going there for a long time!

Oct 8, 2020

Their attention to CDC Covid 19 recommendations was impressive, and appreciated. My eye exam was conducted in a friendly and professional manner.

Oct 7, 2020

Friendly staff and good old fashioned customer service make you feel right at home.

Oct 7, 2020

This office is always well organized. Appointment went quickly. Doctor Old is great at listening and addressing questions!

Oct 6, 2020

Love your office, and staff. Everyone is very personable, and caring.

Oct 4, 2020

nice polite staff, thorough, I was pleased with my eye exam.

Oct 3, 2020

The staff at DeMers are professional and made my visit enjoyable. COVID-19 protocol-They kept their facility clean and sanitized after each satiation was used. I was able to get my questions answered. The whole experience was very nice and I will continue to use DeMers in the future. Thank You!

Sep 30, 2020

Everyone was very nice and helpful & the facility was clean and disinfected. Thanks for a great first experience!

Sep 29, 2020

DeMers Family Vision Group is a top tier organization. Dr. Scott DeMers is a highly-skilled doctor and deeply cares about his patients. I have complete trust in his recommendations. His team is highly professional and displays the same high level of care for patients. I always recommend DeMers Family Vision Group to family and friends.

Sep 29, 2020

Dr.Old is very Smart, Nice and explains everything in detail. If you have questions she’s patient and thorough with her explanations.

Sep 27, 2020

Staff always pleasant. Everything handled according to COVID-19 requirements...did not have to wait.

Sep 25, 2020

Prompt, good communication pleasant

Sep 25, 2020

Could not be more pleased.

Sep 25, 2020

Thank you for another great visit. Your office is always polite, efficient and willing to answer all questions. :)

Sep 24, 2020

Friendly & efficient. Got us in and out and answered all our questions. They make you feel like they truly appreciate your business!

Sep 24, 2020

These are difficult times and your efforts are appreciated!

Sep 23, 2020

Everyone is kind and caring. The office is always clean and quiet.

Sep 22, 2020

Everyone is amazing and caring and so helpful

Sep 22, 2020

It was great they are friendly and fast service

Sep 22, 2020

Great customer service. Staff highly qualified & able to explain diagnosis clearly. I have every faith in their expertise.

Sep 21, 2020

Love coming here for eye appointments. Staff is professional and helpful. I always leave feeling taken care of.

Sep 19, 2020

In my 79 years of life, I have seen more than my share doctors. Dr. Old surpasses them all in professional and personal. To her, the patient is number ONE.

Sep 18, 2020

Great staff, efficient, and ready to help.

Sep 18, 2020

Very clean and professional office! It was my first time there and was very impressed!! Well done Dr DeMers!

Sep 18, 2020

Everyone was super friendly and helpful and Dr Kinjo was great

Sep 17, 2020

The team at DeMer is friendly and professional. I love the atmosphere in the office.

Sep 15, 2020

best eye doctor in town very kind and knows his stuff Best there is !!!!!!

Sep 13, 2020

You all have gone to so much work to keep everyone safe and still provide loving care. Thanks for the kindness and effort.

Sep 11, 2020

All was very efficient, prompt, and thorough, Everyone was wearing a mask and very careful and considerate. Thank you

Sep 9, 2020

I just love this place! They are so good at what they do I wouldn’t trust my eyes to anyone else, and they have a wonderful selection of frames!

Sep 6, 2020

As always it was a great experience with Dr. Old and the team at DeMers.

Sep 5, 2020

Since we started coming to Demers all four of my children, my husband and I have felt welcome. The staff care about each patient and treat all of us great.

Sep 2, 2020

The level of care provided by the staff and professionals is consistently high and of excellent quality.

Sep 2, 2020

Under the circumstances of having to deal with the Covid-19 era, my appointment went smoothly and was very impressed with how the office dealt with it all. The only thing I wasn't sure about was having to wait outside until called in for the appointment. I would think there was room for at least two or three to wait in the lobby area. There certainly was enough room for social distancing w/masks. other than that, kudos to the crew...!

Sep 1, 2020

Waited too long outside to go in

Sep 1, 2020

Friendly service, quick appt and explained insurance benefits while making purchase.

Aug 29, 2020

The staff is ALWAYS polite and friendly. They never act like it is a burden if you have a question or end up taking your time picking out glasses.

Aug 29, 2020

I've been going to DeMers for many years, my whole family uses DeMers and we all love them. We've never had any negative experiences. The staff is both friendly and professional. The doctors are always happy to answer my questions and never make me feel like they need to rush off to the next patient.

Aug 27, 2020

I liked it here in the past and have previously recommended it. I still like the doctors here, but I felt the covid implemented procedures were excessive. From the locked front door (which was opened while I waited for the tech to get me but then locked again in my face without even so much as a "have you been helped?"), to the awkward "back away from the machines" while they were cleaned from my supposed germs, to the plexiglass box which made the front office staff impossible to communicate with - it made me feel like I was a germ infested criminal instead of an optometry patient! And all of this (and more not mentioned) despite the fact that I had my mask on the entire time, had no fever, no symptoms, and no contact with covid. I value cleanliness and have infection control training for my healthcare career - I respect the cleanliness and I appreciate it! But I feel it can be implemented according to dictates and law while still allowing the patient to feel like a human and not a giant germ. It felt over the top. Cleaning the machines between patients is obviously essential protocol - no argument there! But it certainly could be done immediately prior to being seated at the machines (having the patient watch the tech clean them before being seated if it's the appearances that you are going for) OR cleaning them AFTER the patient is seated back in the waiting or exam room so that the patient doesn't have to awkwardly stand there "away" while the tech disinfects the patient's own 'germs'. Also, do you really get so much foot traffic that locking the front doors is necessary? Especially when it's 100 degrees outside and everyone entering is doing their due diligence and wearing a mask? And certainly if someone unlocks the door to let another patient out while a person is waiting outside, the least they could do is say is "have you been helped?" Instead of just closing the door and locking it again. I believe there can be compliance and diligence with civility.

Aug 26, 2020

Very nice people at Demeers been going hear for aehile

Aug 26, 2020

I had a great experience at DeMers Family Vision. I was in and out in no time and the staff is great.

Aug 25, 2020

Impressive service. My first time. Moved to Reno area and married. Husband recommended Dr. Scott. He is great!

Aug 25, 2020

Dr. Old is amazing. She takes time to explain your terrible vision, while adding some humor and normalcy to your situation. She was able to offer many options for both my situations And empathize with my dissatisfaction with certain vision options. Highly recommend this fantastic doctor!

Aug 21, 2020

Experience was a pleasure with positive outcome.

Aug 21, 2020

Top rate service. Very professional.

Aug 21, 2020

The DeMers Family Vision Group is working very hard to keep all their patients safe while getting necessary eye care. Dr. DeMers is the most calm doctor I have ever seen, and I feel he absolutely knows his business.

Aug 21, 2020

Dr. Scott has always given good advice. This time, Im not going to ignore it!

Aug 21, 2020

Every one in the office is nice and polite

Aug 21, 2020

Great service and people

Aug 19, 2020

Wonderful and well educated team! They were patient with my son who is 5 and it was his 1st visit. Made the appt very engaging and fun for him!

Aug 18, 2020

Great office, very friendly and on time.

Aug 15, 2020

Very professional, caring and extremely sanitized and safety precautions for COVID-19.

Aug 13, 2020

Yes different very polite and right down to business excellent eye Care

Aug 13, 2020

I was so happy to be able to return to this Group after moving out of State for the past 30 years! I found the same caring service I received back in the lat 80.s and early 90's. It's exciting to me! I appreciate this a thousand %!

Aug 12, 2020

Friendly staff, knowledgeable with current medical concerns, very helpful. I like their service.

Aug 12, 2020

Everyone was super friendly, courteous, and very helpful. They also had the exact type of glasses that I wanted, which made my visit quicker and less stressful.

Aug 12, 2020

Always look forward to my eye exams. Everyone is always friendly, and very professional ! Doc Scott, is the best eye doctor I've ever had.....! Thanks

Aug 11, 2020

Honest, Excellent service, Efficient, and friendly.

Aug 11, 2020

Great staff, everyone was friendly and professional

Aug 11, 2020

Fast and friendly service.

Aug 9, 2020

Very friendly and explain everything as they are examining you.

Aug 9, 2020

The staffs are all awesome very friendly even my daughter told me that its to far from we’re we live but she insist to go in Demers because you guys are treating your guests like family thank you all 🌷🌷🌺🌺

Aug 9, 2020

Covid safety precautions were excellent. Staff was extremely pleasant.

Aug 8, 2020

Did an amazing job with my daughter. She had a blast.

Aug 8, 2020

Amazing doctors and staff. So friendly. During this pandemic , the staff made me feel so comfortable. Some places make you feel like an inconvenience. This office has always provided such great care.

Aug 8, 2020

Always look forward to seeing Dr. Scott DeMers. He's always down to earth and remembers our past appointments from year to year.

Aug 7, 2020

Outstanding service and very professional.

Aug 7, 2020

Very Pleased / Care and Service

Aug 6, 2020

We have always had a great experience when we come to the office. Our whole family comes to Demers excellent Physicians and staff!

Aug 6, 2020

Dr Scott was great and his suggestion of eye drops has improved my vision immediately!

Aug 5, 2020

Everyone was very friendly and the staff was wonderful.

Aug 3, 2020

Always friendly and helpful. I was very pleased to see the extra precautions during the Covid 19 issue and commend them all on their excellent work.

Aug 1, 2020

Service was prompt and streamlined. They had a great system down to maintain social distancing and a clean, safe environment. They still allow you to peruse and try on new frames and sanitize them afterwards prior to putting them back on display.

Jul 31, 2020

Very satisfied with tests and results. Look forward to new glasses. Impressed with handling of Covid 19 safety guidelines

Jul 30, 2020

Awesome staff and large selection on frames. Very clean and well organized.

Jul 29, 2020

Very friendly staff and a large selection of frames

Jul 29, 2020

Dr. Scott DeMers SAVED Me when I started going to them last year. He got my eye pressure under control and prevented onset of glaucoma. My previous I doctor had me in contacts that weren’t right for me, when all I really needed to do was have my cataract surgery refreshed. It took five minutes per eye. I love their staff. They are all so friendly. I am really glad I went there. They are the best!

Jul 29, 2020

Well organized, competent people.

Jul 26, 2020

Excellent eye care place. Everyone was friendly, helpful, and very thorough.

Jul 25, 2020

Always outstanding a terrific office

Jul 21, 2020

Amazing customer service and professionalism!

Jul 17, 2020

Dr. Scott and staff and are excellent. Great work during these interesting times!

Jul 17, 2020

Great doctors and staff. Office is professionally lead. Great practice in every regard!

Jul 15, 2020

Office staff and all doctors are very welcoming and a pleasure to visit.

Jul 15, 2020

was very happy with the service the employees were very courteous

Jul 14, 2020

Dr. Colin Kinjo is amazing!

Jul 14, 2020

From the moment I arrived for my annual appointment to today, about two weeks later, when my new glasses arrived, all was top tier. The COVID-19 precautions were excellent for both the staff and for my protection. I had broken my glasses, and since my prescription was nearly unchanged, I was offered the opportunity to purchase new frames, and have my current lenses installed. I had not been treated before by ophthalmologist who saw me. He w took great pains to explain ever, did the most extensive examination I’d ever had (I am a diabetic). He was genuinely interested in me as a person, not just a patient. As a former university professor, I know the highest iI could award is an “A” mark. You earned better.

Jul 13, 2020

I felt safe having my eye exam even with the virus. We wore mask to be safe even when it is spreading. I forgot to give new address as we moved. 675 Marina Gateway Dr. Unit 621 Sparks, NV 89434 My e-mail address is: heikki1925@gmail.com

Jul 11, 2020

Been a patient here for 30 years. First with your Grandfather and now you. Very professionally operated with a mix of all of the latest advancements. I am grateful for what you provide us and very proud to still be a patient.

Jul 11, 2020

I was very impressed with the staff at DeMers family vision group. Everybody was Also very nice and professional .

Jul 11, 2020

I was very impressed on how clean and prepared the office and staff were. I felt safe at all times during my exam and dealing with the staff while selecting my new glasses. Thank you for your professional work.

Jul 9, 2020

The staff was very friendly and extremely helpful. I look forward to future appointments and I appreciate how thoroughly they sanitized all surfaces during this pandemic, creating a safe environment.

Jul 8, 2020

I’ve always felt that I get the finest care at DeMers Family Vision Group. The staff and doctors are complete professionals and during these days take xtra are to ensure surfaces are sanitized and folks are wearing face masks.

Jul 7, 2020

Making the appointment online was very easy and fast.

Jul 1, 2020

Dr. Scott was so awesome he did a awesome job finding what worked for me best, You can tell they really care about there clients they give you all the answers your looking for and they have exceptional service. They have a very clean environment And everything is fully sanitized! I highly recommend DeMers iv been going there for years and I don’t have any complaints!

Jun 30, 2020

I had a very complete eye exam, nothing new with my eyes but got answers on a few questions about eye drops for dry eyes. I will certainly stay with the DeMers Family Vision Group. Gayle Hall

Jun 30, 2020

Very impressed with everything!!!

Jun 28, 2020

Very professional & friendly.

Jun 27, 2020

Love this office staff are the best I've been with this practice since Dr Demers grandfather owned the practice they will be keeping my business fir many years to come and my families as well

Jun 27, 2020

Everyone in this office is always so nice and caring! Always find myself telling everyone what a great experience I have every time I go in for my eye appointments. And the safety precautions they are taking during the pandemic is incredible. They sanitize everything! Thank you all so much!

Jun 26, 2020

Wonderful staff efficient with the current situation going on. Felt safe and was treated with compassion.

Jun 25, 2020

I was very impressed with the procedures DeMers have implemented to ensure their patients' safety during these challenging times. They continue to provide the highest quality service.

Jun 25, 2020

Very efficient office and great service!

Jun 24, 2020

I love DeMers Family Vision Group. My whole family has been going to them for years. They always make you feel like they are happy you are there. Even with all of the COVID changes it’s a welcoming environment.

Jun 24, 2020

I have been a patient here since the grandfather was still practicing. It’s a great run business. I have always been given very thorough answers for any questions I ever have.

Jun 23, 2020

Dr. DeMers it’s very caring of his staff and patients. New COVID-19 practices in place or beyond guidelines. Felt very safe and appreciated staff efforts to make the visit as easy as possible. Thanks for keeping us safe

Jun 23, 2020

Thorough Service, Clean Facilities I’ve been going to Demer’s Family Vision Group for years. They are a great practice that I recommend to everyone. During my last visit, I saw Dr. K. He was very to the point and educated me on how best to keep my eyes healthy. I was pleasantly surprised. The glasses staff were very helpful and walked me through the process with grace even in the midst of COVID 19. The exam team thoroughly cleans each of the instruments in front of you and are following CDC guidelines to a T. I love going to this practice and I can’t wait to go back.

Jun 20, 2020

Dr. DeMers cares about his patients and does a great job explaining any issues and takes time for all questions.

Jun 20, 2020

Everyone is amazing, clean facility. First and only Eye Doctors

Jun 19, 2020

friendly, knowledgeable, peofessional

Jun 18, 2020

Love Dr Scott and Dr Leslie and they always making me and mine feel like family. Dr Scott always remembers our discussions from the prior year and I cannot express how appreciative I am of his bedside manner!

Jun 18, 2020

I was very impressed with the Health measures taken for patients and staff. My visit was very easy. Dr. Scott was wonderful in advising me on actions regarding my cataracts. I was relieved to be given options that made sense during these irregular times. Thank you for all your concern and good protocols. Pat Dutt

Jun 16, 2020

The doctor was very good. He explained it full detail that I was able to understand (being that I’m not a doctor)

Jun 15, 2020

I let all my associates know how well you treat your patients

Jun 13, 2020

I have been a patient at Demers Family Vision for about 6 years and I couldn't be more pleased with the care I have received. All of the Doctors and Staff are very courteous and friendly. There knowledge and thoroughness give me confidence my eye care is in great hands

Jun 13, 2020

Everyone is super nice and knowlegable

Jun 13, 2020

Excellent staff and of course Dr. Scott.

Jun 12, 2020

When I moved to Reno and was selecting new doctors I feel I’ve found a gold mine when it comes to Dr. Scott and his staff. Dr. Scott provides a very thorough eye exam. The staff that works for him are very courteous and knowledgeable too. A very positive experience.

Jun 12, 2020

Loved it there great eye doctors and staff thanks guys!

Jun 11, 2020

Great place from beginning to end. Will return and recommend.

Jun 10, 2020

Most professional and complete eye care experience. I would highly recommend their services.

Jun 10, 2020

The time, patience and knowledge put into each patient is apparent when you walk in the door, you are not a number. I love this place!

Jun 10, 2020

Several people from my work go here. We all love it. Best eye doctor I have been to.

Jun 7, 2020

You guys were awesome! We will definitely tell people about your business! Felt really comfortable!!

Jun 5, 2020

Always clean professional and courteous will never go somewhere else. The De Mers are always so personal with their clients.

Jun 5, 2020

Patient care. Dr Tamara is the best. Same with the staff. Keep it up!

Jun 5, 2020

I just moved to this area a couple months ago and needed to get a new pair of glasses ASAP. Due to how bad my eyes are I am very picky about my eye doctor. After my first appt - I am extremely pleased with this office. Everything from start to finish was efficient, and fully explained which from my experience usually does not happen. With that said thank you for being an amazing place to keep up with my eye care!!!!!

Jun 5, 2020

Good first visit. Recently arrived in the area and began having issue with one eye. Saw Dr. Old and she checked my eye and explained about dry eyes and allergies. Also had a full eye exam. The office moved very efficiently, especially in dealing with the social distancing and sanitation. All the staff were very nice to work with. One note, after removing the 'this chair is sanitized' sign and placing it on the floor while I was seated, one staff member cleaned the chair once I got up then put the sign from the floor directly on the chair without cleaning it.

Jun 5, 2020

u guys r the best. Thank you

Jun 3, 2020

Everybody is very punctual

Jun 3, 2020

Fantastic , friendly and very through exam. Thank you!!!

Jun 1, 2020

An optometrist you can trust always more like a friend.

Jun 1, 2020

I have always loved coming into the office. Everyone is wonderful and professional! I always recommend whenever anyone asks about a good eye doctor.

May 30, 2020

Staff was awesome! They sanitized everything and were very quick and helpful!

May 29, 2020

Thanks is not enough to express my appreciation for your attentive service and kindness! Thank you thank you thank you!!!

May 27, 2020

Totally professional office, as usual. Very clean,friendly and helpful.

May 27, 2020

Absolutely love Demers Family Vision! I've always been treated so well and all of the employees are kind and patient. I've seen Dr. Scott, Dr. Leslie, and now Dr. Kinjo. Every one of them have been awesome, but the stars truly are the desk staff and techs! Super nice, super communicative, and understanding. I absolutely recommend this practice!

May 27, 2020

Dr. DeMers is awesome. So helpful and kind. He even helped me pick my frames. I have been going to him for several years and would not think of changing. Than you

May 27, 2020

I always get excellent care from the Dr. Scott, he is very thorough in his exam. all the employees from the front to the back are always friendly and courteous.

May 27, 2020

The entire office staff are professional, kind and great to be around. We look forward to our appointments every year

May 26, 2020

Pleased with the service Everytime!

May 24, 2020

I have been to the office for years. I saw Dr. Old yesterday. She is professional, precise and answered all of the questions I had in an understandable manner. She is humorous, as well. When being fitted for new glasses I posed a confusing question and ask for financial information throughout the process. The optician was patient and professional.

May 23, 2020

Very professional team. Under the current circumstances, very clean and cleanliness for the covid 19 guidelines.

May 22, 2020

From the moment I walked in the door of DeMers until I left was quite exceptional. Every thing ran smoothly with each employee I had contact with. One particular employee, your receptionist Jennifer, is absolutely outstanding. She has the unique ability of being extremely friendly yet also very professional. I met with several employees in the course of my exam and each performed their duties in an excellent manner. I will long remember the wonderful service I received.

May 22, 2020

Everyone was very friendly and helpful. I had a good appointment.

May 20, 2020

The staff is very helpful in this strange time. Dr. Kinjo is easy to work with and expresses all information.

May 19, 2020

I have been a patient for many years, quality of care with great service.

May 17, 2020

I have been visiting DeMers Family Vision Group since 2007. Excellent customer service!

May 16, 2020

Having moved here from a crowded metropolis, I had difficulty in finding a good (GREAT!) vision specialist. Well, I found it at Dr. Scott Demer's Family Vision Group. Professional staff, greeting the customer/patient at the entry, clean rooms, modern equipment, and most of all, Dr. DeMers' caring, thoughtful, and professional attitude. Definitely will use this office for all my future Reno-area optometry needs.

May 15, 2020

You guys are great! You make everything friendly even in this time of chaos.

May 15, 2020

The staff and doctors are so nice!!

May 14, 2020

Love this place! The staff is wonderful and all of the doctors are fabulous! I can’t say enough good about DeMers.

May 13, 2020

I think Dr. Kinjo is very professional and easy to talk to!

May 13, 2020

You have great staff. They are very friendly and supportive. Keep up the good work. Thank you

May 13, 2020

My visit was fantastic! The staff here are quite well versed in the procedures for being open and doing business during the Covid-19 pandemic. The entire space, and every room was very clean and orderly. Staff was also quite relaxed and attentive to my being a transgender woman, and my preferences for pronouns. The doctor was quite knowledgeable and efficient during my examination, and the optometrist was equally pleasant, and skilled in his own right. Furthermore, the doctor was forthright and transparent in revealing a potentially cancerous growth near one of my eyes; which I had been wondering about for years, as well as diagnosing cataracts in both my eyes. He was always respectful of my decision in choosing the right path for me to deal with these issues, providing the data I needed in order to make the decisions and even set me up with other specialists who address these issues. I did not feel, at any point, that the doctor, nor optometrist were trying to sell me anything. They only provided the information, and left the decisions up to me. Overall, my visit, as I started out saying, was fantastic.

May 12, 2020

I had a very nice experience, The office staff was very professional and friendly, everyone followed the guide lines for COVID 19. The Doctor was professional and answered all my concerns. I will highly recommend this business.

May 12, 2020

I had a really good experience. Everyone was so nice and helpful

May 12, 2020

Love this office everyone is friendly and professional!

May 10, 2020