DeMers Family Vision Group
Dr. Scott Demers, Dr. Leslie Demers, Dr. Tamara Old, Dr. Mackenzie Macintyre, Dr. Manpreet Rehal
3756 Reviews
This was my first visit and I will be recommending DeMers. Bright, big check in area. I didn’t wait long before my exam. Friendly staff and Dr. Rehal was lovely. She did a thorough exam.
Mar 27, 2024
The BEST eye care I have ever received and all of the staff is very friendly and professional, I highly recommend DeMers Family Vision Group!!
Mar 27, 2024
Already have recommended to others
Mar 26, 2024
Very professional people working in this place. They all treated me with respect and try to help me on choosing the right product for me. The doctor explained everything with a lot of details.
Mar 26, 2024
Clean, well organized & promp professional services.
Mar 25, 2024
The new location is great! With friendly & knowledgeable staff, very comfortable & clean while staying professional throughout the years.
Mar 24, 2024
Everyone was very professional, friendly and accommodating. It was a great experience for myself and my kids. Thanks!
Mar 24, 2024
Excellent care, beautiful facility!
Mar 24, 2024
Friendly staff. The examination was ver thorough, everything explained to me was easy to understand
Mar 23, 2024
Place is awesome the people working there are amazing very helpful and they really know what there doing
Mar 22, 2024
Switching to DeMers was the best decision I've made in a long time. This was the first time I felt like someone listened to me instead of just telling me my issues were due to getting older and offering no solution. I actually feel hopeful and excited for my new prescriptions. Each person I interacted with from check in to check out was kind, made eye contact and spoke to me like I was a person and not just a cog on a conveyer belt. The Dr I worked with took so much time and care with me to really make sure I was walking away with something that was truly going to help with my issues and not just rushing through the appointment to get to the next one so they could fit in as many people in a day as possible. I haven't experienced anything like this place in such a long time it was refreshing!
Mar 22, 2024
Very friendly and helpful. The made me feel comfortable and the appointment was quick and efficient.
Mar 21, 2024
Everyone was so kind, Dr McIntyre was thorough and helpful, all the front desk ladies were nice and helpful. I was bummed having to switch from my lifelong doctor after having insurance changes but it turned out to be a great change!
Mar 21, 2024
Scott was amazing and staff couldn’t have been better great place to go will recommend you highly
Mar 20, 2024
Everyone was so nice and helpful. And they have a wide selection of frames.
Mar 17, 2024
Dr. Rehal was excellent. Efficient and professional.
Mar 17, 2024
Your office is so cheerful and welcoming which sets the mood for the entire appointment. Dr Rehal was very welcoming and explained everything she was doing and why.. Your all amazing!
Mar 17, 2024
Dr McIntyre and Joshua were very professional, knowledgeable and friendly. Very happy with my first visit. Grateful for the recommendation and look forward to going back again!
Mar 17, 2024
Everyone was very professional and kind, and the exam I received was all-encompassing. The selection of frames is outstanding. The facility is also very nice. Thank you.
Mar 14, 2024
I love the Demers Family Vision. The staff is always friendly while maintaining professionalism. The doctors are amazing and helpful. And... the glass frame selection is absolutely wonderful.
Mar 14, 2024
Everyone was helpful and friendly. Also explained everything well.
Mar 14, 2024
My vision had changed and they worked really fast to get me to see better than before. I got all my services done and walked out of my appointment the same day with glasses. They are amazing and am very glad they are so helpful!
Mar 13, 2024
Very good service. Very good equipment. And competent doctors. I like this place.
Mar 13, 2024
Friendly staff very helpful and well knowledgeable.
Mar 13, 2024
Friendly, accommodating, knowledgeable. I will forever be grateful for Dr Macintyre and his impeccable exam. This man truly saved my career and my sight. And, he has a super fabulous personality.
Mar 12, 2024
Staff was friendly and thorough. Got right in when arriving for appointment and completing initial x-rays and evaluations. Took a bit longer to see doctor but not overly long.
Mar 12, 2024
Everyone was vey nice and courteous. Everyone gave exceptional customer service and I mean every single person I dealt with. Dr. Leslie is Amazing! Will definitely refer my friends and family!
Mar 10, 2024
I love coming here they are very friendly. They great you with a smile as you walk in the door. They made my daughters feel special and happy with their choices of glasses they wanted to try out. Not once making them feel self conscious. I always tell people I know to go to DeMers
Mar 9, 2024
The staff are terrific! I really like my particular eye doctor, who has provided excellent care.
Mar 9, 2024
This place is absolutely fantastic! From start to finish the service was amazing.
Mar 9, 2024
Staff is helpful, friendly and courteous. Dr. McIntyre has great bedside manner. A kind and caring optometrist.
Mar 8, 2024
You tell your patients that their eyes are healthy and their prescription hasn't changed....then try to sell them new glasses. Might wanna alter that strategy a tad...
Mar 6, 2024
Excellent service, very professional, spent a long time with me to explain everything to me, it was not the usual 10 min. In and out visit I get with most Doctors.
Mar 6, 2024
The entire staff is very welcoming and friendly
Mar 4, 2024
The office is very clean & organized. Front desk is very friendly & professional. Dr. Scott is professional, easy to talk to and answers your questions without being in a hurry. He takes the time with you that you need.
Mar 3, 2024
We appreciate all the staff and especially Dr. Old for her patience with us and explaining everything that was happening during our exams. Thank you very much.
Mar 3, 2024
Very professional, friendly and polite. Doctor DeMer took the time to listen and explain.
Mar 2, 2024
DeMers Family Vision has a wonderful group
Mar 2, 2024
The office is very clean, and the doctor is absolutely wonderful! He was so good with my kids, and they left with big smiles on their faces. I highly recommend DeMers to anyone looking for a new eye doctor!
Mar 2, 2024
I started coming to DeMers after I had a bad experience with a smaller, local eye doctor, and am glad I did! They have up-to-date machines, a much larger office now so there is a very short wait, they can do so much there and are quick to respond to emails with questions or requests. Dr. Old is quite thorough and willing to answer all my random questions.
Mar 1, 2024
Dr. was very nice and explained everything to me about my vision and staff and assistance were very nice
Mar 1, 2024
This is a new office for me. I was pleasantly surprised how quickly they got me in for an appointment. They also saw me quickly when I arrived. Dr. Scott DeMers was very knowledgeable and professional.
Feb 28, 2024
The entire staff was friendly and helpful. The answered my questions professionally, and were attentive to my needs.
Feb 28, 2024
Have been using DeMers Family Group for many years. Have always had good service.
Feb 28, 2024
I've always been impressed with how welcoming and professional the staff and providers are.
Feb 28, 2024
beautiful place, skilled cheerful people, knowledgeable doctor, NO CORPORATIONS involved. Any Md or optometrist anywhere should not be managed by corporate America.
Feb 25, 2024
Great service and great staff interactions.
Feb 24, 2024
Beautiful facility. All employees are wonderful, never a negative look or attitude, always a smile on their face and positive.
Feb 23, 2024
Dr. Leslie Demers is awesome, the best Dr. to have. Thank you so much for making my visit the best!!!!
Feb 23, 2024
Professional, transparent, and quick. I was in an out in about 45 minutes too an hour
Feb 23, 2024
Dr. Manpreet Rehal was AMAZING. I have NEVER had such a pleasant experience with an eye doctor before. She was on time, kind, courteous, and professional. She was informative and really took interest in my concerns and care. The staff were all pleasant and kind and the gentlemen helping me find frames was great. Seriously, such a great experience.
Feb 23, 2024
Friendly faces - everyone is so nice. Met with the new Doctor - Dr. Rehal she was great!
Feb 22, 2024
As long as they are in business, we will keep coming back!
Feb 21, 2024
Very professional staff. Dr. McIntyre is very pleasant, professional and thorough. I love DeMers!
Feb 21, 2024
The staff were all very friendly and professional. I was seen promptly at my appointment time. The doctor spent time with me, explaining everything and answering all of my questions.
Feb 19, 2024
friendly smiling associates make visits a pleasant experience I trust in the knowledge and talents of my optician the office is clean and bright making any wait for service comfortable
Feb 18, 2024
Friendly with great service!
Feb 17, 2024
Beautiful building, everyone there was friendly and welcoming.
Feb 15, 2024
Dr. Scott is a caring and wonderful doctor, I move to Oregon last year and I still drive to Reno to see him. Rose Kimball
Feb 15, 2024
Very friendly and professional services provided.. all my questions and concerns were answered . Honestly it’s the best eye exam I’ve ever had
Feb 14, 2024
Dr. Macintyre was very patient and helpful! He took the time to explain every step of the way and even let me know my prescription was actually too strong. The staff was also very kind. Thank you for all of the help.
Feb 13, 2024
I definitely would recommend family, friends and co-workers to DeMars. They are absolutely wonderful staff members.
Feb 11, 2024
Friendly staff, knowledgeable doctor.
Feb 11, 2024
The Staff at DeMers treats you like your family! Thank you so much
Feb 11, 2024
Dr. McIntyre was amazing with my daughter Mia. Great bedside manner, incredibly nice and approachable. The opticians were also a lot of help and patient with her. I'm mad I didn't switch practices sooner.
Feb 10, 2024
Personal caring and professional staff! Dr. Jack is such a great Dr.
Feb 10, 2024
Nice and clean. Amazing support staff and dr Lesli was incredible. Also loved how everything ran on time very smoothly and efficiently I’ll be there forever and will more than strongly recommend you to all friends and family.
Feb 10, 2024
Great place! Been coming here for a couple years.
Feb 9, 2024
Love DeMers Family Vision Group! I've been going to them for more than 20 years and my kids as well. Everyone is kind, caring and thorough. They are so professional and the office is beautiful! The dr's are great and I will never go elsewhere.
Feb 9, 2024
Fabulous service with all staff members extremely kind, and Dr. Old explained everything thoroughly to me. I ended up purchasing a pair of glasses that were much needed.
Feb 7, 2024
Absolutely awesome. Great environment, great staff. Front office, optical office and particularly Dr. Macintyre. Great physician.
Feb 3, 2024
At DeMers the staff are all very friendly and helpful with your experience. They also remain professional and get through your appointment quickly, and they inform you on possible deals you can take advantage of too.
Feb 2, 2024
Demers staff are very friendly, and very efficient, The Doctor diagnosed my eyes came up with a game plan. In a timely manner. And I am confident my eye issue will be taken care of.
Feb 1, 2024
Love your service and facility
Feb 1, 2024
The staff is always friendly and helpful. You never have to wait more than 5 minutes for your appointment. The office and rooms are always clean. The equipment is in good shape. The doctor explains things carefully and gives options for your needs.
Feb 1, 2024
The staff is just great they helped with all my needs and questions.
Feb 1, 2024
Friendly staff and prompt
Jan 31, 2024
Professional, friendly, experienced. The care and attention I was given was exceptional. So happy that Ivy referred me
Jan 31, 2024
Very friendly staff that made the whole process easy and comfortable.
Jan 29, 2024
I had a great experience. The appointment was for my 4 year old who just had her 1st Optometrist appointment in 12/2023. It was recommended that she get glasses for a stigmatism. I wanted a 2nd opinion & after making a few calls was referred to Demers. My daughter was seen by Dr. Leslie DeMers & she was such an awesome Dr. She was friendly, answered our questions, & was so great with interacting with a young child. I will definitely refer Dr. Leslie & the Demers team. My daughter's appointment was in the late afternoon & she was able to walk out with her 1st set of glasses. I was impressed with the customer service & quality of care. Will definitely return!
Jan 27, 2024
What a great place to get vision care. So glad that I went here versus where I previously went for my vision needs. Very friendly and professional staff and doctors that go out of their way to provide excellent service. Very clean and updated facility with the latest technology and equipment.
Jan 25, 2024
Prompt intake and initial exam. Very friendly, gracious staff.
Jan 25, 2024
Very inviting practice, attentive to my concerns while thorough and efficient.
Jan 21, 2024
Everyone was great! It’s always a pleasure coming in!! Wouldn’t go anywhere else!
Jan 20, 2024
Dr. Tamara Old provided me with a thorough evaluation, clearly explaining my eye health and offering solutions that were conservative.
Jan 20, 2024
Even upon walking in I was greeted warmly and everyone I saw and felt with was beyond friendly and accommodating. Pixie helped me find the perfect pair of glasses within minutes!!! The entire experience was amazing.
Jan 19, 2024
Professional and efficient staff. Plus, everyone was courteous and helpful.
Jan 19, 2024
You are professional, reliable, caring, have a great variety of services and products, you transmit my relevant information to my primary provider. You deliver, fully and consistently. Oh, and you milk every bit of benefit out of my insurance; and I know this because you explain it so well.
Jan 17, 2024
Prompt. Didn't feel rushed during exam. Personable staff. Good frame selection. No sales pressure.
Jan 14, 2024
Friendly staff. Has good selection of frames, the only reason for an 8 and not a 10 is the wait time for the doctor in the exam room.
Jan 14, 2024
Very friendly and professional staff.
Jan 12, 2024
Both Dr. Old and "Kara" were super helpful in not only explaining things but even on a personal level interacting with me. Neither seemed intent on rushing me out of the exam room or hurrying me to make a decision on frames. The recommendations and the pricing seem very reasonable. Thank you.
Jan 12, 2024
I was comfortable, service was efficient, knowledgeable, and actually Customer Service! Thanks
Jan 12, 2024
Everyone here is always so friendly and the service is great!
Jan 11, 2024
The doctor was super friendly and made it a comfortable experience!
Jan 8, 2024
Leslie is a caring, professional and personable person. I look forward to seeing her soon.
Jan 7, 2024
Friendly, courteous and knowledgeable staff.
Jan 7, 2024
Very pleased with the service they provided every time my family and i visit their office. Very professional and friendly, highly recommended
Jan 6, 2024
All the optometrists are professional, knowledgeable and competent. Always expresses interest in concerns and does not prescribe new glasses if not needed which is greatly appreciated given the cost of glasses today.
Jan 6, 2024
STAFF AND DR SCOTT DEMERS ALWAYS VERY KNOW KNOWLEDGEABLE , HELPFUL, AND FRIENDLY ......HAVE BEEN A LONGTIME PATIENT.....WILL CONTINUE....WANT TO CONTINUE TO BE FOLLOWED BY DR SCOTT DEMERS.....! THANK YOU
Jan 6, 2024
Dr old was great and pixi took care of my frames.
Jan 5, 2024
Great people, hours, and Location. Easy scheduling, open later hours for all the working class. New location in Sparks is perfect.
Jan 4, 2024
Very professional staff and doctor
Jan 4, 2024
We appreciated the time Dr. Leslie, Maggie, Dalila, and Chad spent with us. It was a great experience for us all!
Dec 30, 2023
We appreciated the time Dr. Leslie, Maggie, Dalila, and Chad spent with us. It was a great experience for us all!
Dec 30, 2023
Helpful, knowledgeable and grateful doctor and staff.
Dec 30, 2023
They are fast and efficient. We always trust Dr. Scott.
Dec 30, 2023
We always have a good experience here. Dr. Scott is who we see. We like that he is through in his exam and explains everything so that we understand.
Dec 30, 2023
The office is an outstanding example of a warm, welcoming and efficient operation. Dr. Scott and Dr. Leslie are wonderful - we are lucky to be patients at DeMers Family Vision Group.
Dec 29, 2023
All staff is always nice and friendly.
Dec 29, 2023
This is truly a full service organization. They were able to fit me in the same day I called and I was given a thorough examination and will be getting a new set of contact lenses very soon. Everyone from the front desk on back is friendly and helpful and knowledgeable. I was impressed with the professionalism of the entire organization.
Dec 29, 2023
Great staff, great doctor, quick service
Dec 29, 2023
Good team - always take time to listen and show concern.
Dec 29, 2023
Great, courteous, efficient, friendly, large selection of glasses, accepts insurance.
Dec 28, 2023
I’ve been seeing Dr. Scott for about a decade now. He is still the best and one of the only doctors who has been able to properly handle my eye problems.
Dec 28, 2023
Prompt, professional care.
Dec 28, 2023
Great service, everyone was very nice and our order was ready super quickly. Thank you!
Dec 28, 2023
From the time I checkedvin until the time I left , ALL of the staff was top notch
Dec 28, 2023
Dr Leslie is the best. Friendly, thoughtful and just a beautiful person. Wouldn't go anywhere else.
Dec 28, 2023
Experience was the best I ever had from beginning to end.
Dec 28, 2023
I'm from out of town and appreciate ability to see a doctor on short notice. He diagnosed a retinal tear which I got fixed the next day at Sierra Eye.
Dec 28, 2023
The office is very welcoming and helpful. Dr. Scott DeMers is such a compassionate doctor who goes above and beyond. Very happy I changed to this office.
Dec 25, 2023
My husband and I both saw Mackenzie Macintyre and were so impressed. He explained so much about our vision and answered our questions. I highly recommend him! Our cousins recommended DeMers Family Vision Group and we are so glad they did.
Dec 23, 2023
Very professional and easy to work with great staff
Dec 23, 2023
Very professional looking office with amazing and caring staff
Dec 21, 2023
They always have the best people working for here!! Customer service is top notch and has been for years!!
Dec 21, 2023
Our whole experience was great, the doctor that saw my son was absolutely incredible! I believe her name was Lindsey. The woman who helped us in the beginning with the Eye test was also really sweet! I would absolutely recommend anybody to come here. The only downside was the woman who was sent over to help us pick out glasses. My son and I were looking at glasses that were on the more affordable side, she directed us to another option of glasses, that were more expensive. I found some that were a little cheaper in the box she was showing, she said she liked the other ones better, took the more expensive ones and told me to follow her. I didn’t like that at all, she didn’t give me the option to continue to look, and ask me if I was ok with that choice. We walked over to the desk, and she was just a little snobby. In my opinion, I’m not trying to be rude. She threw some numbers out at me and I kept thinking she was ready for me to pay, so I kept trying to take out my card, and every time she told me not now. My son had to go back to the exam room to finish his exam. So she said we’d finish when he came out. I didn’t feel good about the interaction, so I was just was feeling uneasy about it the whole time. While we were waiting outside the exam room, I wanted to look at more glasses, and another woman took the box out for me and she was really kind. She even told me there were more in the drawer and I could help myself. When it was time to go back to the woman, I told her I wasn’t going to buy glasses and she asked me why, I told her they were a little pricier and I thought I could find the cheaper option since they were for my three year old and I didn’t want to spend a lot of money on a pair I’d be worried about. with a very rude look on her face she told me with my insurance I would be paying the same price everywhere. I just looked at her and I didn’t say anything, and she looked me up and down and said, but you can do that if you want to.
Dec 21, 2023
A very nice and friendly visit
Dec 21, 2023
Love the office staff and the doctors, great people!!
Dec 20, 2023
Very nice people had questions and got answers
Dec 20, 2023
MD and staff were very nice and helpfull, no wait time for my appointment, extremely professional and took time to explain and discuss my concerns.
Dec 20, 2023
Very friendly staff and very efficient
Dec 20, 2023
Dr. Scott is amazing. I absolutely love this practice. The doctors and staff are all kind and attentive.
Dec 18, 2023
Thank you so much, I felt comfortable and safe. I had gotten horrible news that day and it was a hard time. My appointment went smoothly, time wait was less than 5 mins in every part of my appointment. The staff was kind and appropriate. Very professional in all aspects.
Dec 18, 2023
I've always been happy with the staff and Doctors on my visits the past 4 years. Nothing but good things to say about everyone. Thanks for asking.
Dec 16, 2023
Staff is friendly yet professional. They were very willing to help an unsteady, old lady. Dr. Scott was amazing as always. He listens to my concerns and explains my needs/progress. The new office is fantastic. So open and bright.
Dec 16, 2023
Great company! Love the drs and staff
Dec 16, 2023
Professional and friendly
Dec 15, 2023
Quick and easy check-in, very friendly staff. Good discussion with the Dr. and excellent selection of frames to choose from.
Dec 15, 2023
I felt the staff was very welcoming and educated in their area of expertise!
Dec 14, 2023
Dr. DeMers answered all my questions and was very professional. After having an unfortunate experience with my previous eye doctor I felt it was time to go back. I had been a client of his grandfather. The office staff is outstanding. I highly recommend Dr. DeMers.
Dec 14, 2023
First rate service with a high professionalism
Dec 13, 2023
Amazing staff everything was perfect
Dec 10, 2023
The staff is wonderful every annual eye exam.
Dec 9, 2023
Your staff are very friendly & your office is modern, clean & professional. I particularly like Dr McIntyre, he is an excellent doctor & it’s because of him that my husband & myself are clients of DeMers!
Dec 8, 2023
Very pleased with the level of service and competence I received on my first appointment.
Dec 7, 2023
The entire staff and the doctors at DeMers are super helpful. I highly recommend their service.
Dec 7, 2023
Friendly staff, amazing office, up to the minute technology. No reason to go anywhere else.
Dec 7, 2023
Dr. MacIntrye III was so great to work with and always concerned about me not only as a patient but also as a person. I am so grateful he is my doctor. Thank you so much! Craig Johnson
Dec 7, 2023
Nice modern office with friendly and welcoming staff.
Dec 6, 2023
Very friendly people. It was an enjoyable visit.
Dec 6, 2023
Such a wonderful experience, everyone from the front desk to the Dr's are so nice. Delilah was extra great and personable.
Dec 6, 2023
Dr Tamara Old was very knowledgeable and very thorough in my exam. The office staff was helpful and friendly and their selection of glasses was great.
Dec 6, 2023
Every person I encountered during my visit was kind, informative, and helpful. I was very pleased with the service and my visit as a whole.
Dec 4, 2023
Every person there is professional, friendly and helpful. Dr. Old is very patient with my questions.
Dec 3, 2023
Friendly organized comfortable.
Dec 2, 2023
My viisit was timely and met my expectations.
Dec 2, 2023
I have been coming to the DeMers family vision group for many years. I have always been received by staff, technicians, and Doctor Scott DeMers with respect, professionalism, and kindness. I have always come away believing they have had my best eye health interests in mind. Their hospitality is above reproach, and I would highly recommend them to friends and family. L.E. Leuenhagen
Dec 1, 2023
Very nice and great service. Understood and explained very nice.
Dec 1, 2023
Great office staff very nice and welcoming. First time visit. Love Gina
Nov 30, 2023
Great atmosphere, staff is friendly and extremely helpful.
Nov 30, 2023
Very courteous staff and very helpful Doctor and a very sophisticated facilities.it’s always nice to visit
Nov 23, 2023
Staff is personable and friendly. Very helpful and patient when we are deciding on frames and options.
Nov 22, 2023
Great service. Kind thorough and competent.
Nov 20, 2023
Love DeMers Family Vision Group! Very professional, friendly and knowledgeable! I highly recommend their services!
Nov 19, 2023
Super professional, polite, down to earth to that I could understand. Would recommend any of my friends. Thank you, Diane.
Nov 18, 2023
Very personable and knowledgeable. I felt like the entire staff cared about me.
Nov 18, 2023
I was very pleased with everyone I encountered at DeMers Family Vision Group. Dr. Leslie was thorough, explained everything and gave me time to ask questions.
Nov 18, 2023
Love Dr.Scott! ALWAYS so helpful when I am trying to choose frames plus, fantastic and caring, knowledgeable doctor! Been going to him for years!
Nov 18, 2023
I was able to get established as a new patient the same day I called for an appointment, had a thorough exam completed by Dr. Old. She told her time with me and was very informative.
Nov 17, 2023
Great new office and staff are great! My doctor knew what he was doing and so did the staff that helped me pick out my glasses. He didn’t try to upswell me for things I didn’t need or want.
Nov 16, 2023
Pleasant and efficient people wherever you look. Discuss and prevent problems with my vision. Dr Old is especially kind and professional. She is very helpful in maintaining my optimal vision over the years she has seen us. (Both my husband and myself).
Nov 16, 2023
Everybody that I had were superb in their roles.
Nov 13, 2023
The receptionists greet me in a friendly manner. I never have to wait more than a few minutes for my appointment. Scott DeMers has looked after my eyes for 18 years and I highly recommend him and his colleagues. He explains the exam, the outcome and treatments. Scott has eased my concerns when I had a visual migraine. He is a kind, caring professional. The new office is clean, bright and comfortable.
Nov 11, 2023
Very friendly, patient, and professional.
Nov 10, 2023
Waiting room is comfortable and clean. Wait time is minimal for appointment. Staff is courteous, friendly and knowledgeable. Doctors are efficient and highly appropriate with adults and children.
Nov 10, 2023
Great professional office. I was taken back for my tests with no waiting. As soon as all of my testing was completed Dr Leslie came into the exam room to complete her portion of my exam. Very through and professional.
Nov 9, 2023
I wouldn’t go anywhere else. In addition to their professional expertise, they have the best diagnostic equipment available.
Nov 4, 2023
Great staff great building
Nov 3, 2023
I have gone to this office for years off and on. I always come back.
Nov 3, 2023
Always works me in Dr Scott,
Nov 2, 2023
Lesile and staff are very professional and thorough with all aspects of the examination and eyewear selection. In addition, the friendly and inviting atmosphere make for a relaxing and enjoyable experience. As an individual with difficult vision issues Leslie has optimize my vision orders of magnitude better than others have been able to achieve. My family and I are very happy with all the services and support from DeMers Family Vision Group.
Nov 2, 2023
Great experience. Everyone was extremely friendly and well-versed in their specific job.a
Oct 29, 2023
Everyone from the Ladies behind the desk to the Eye care Professionals were fantastic. I would highly recommend!
Oct 29, 2023
Been a patient since the 80’s and even though the staff is different, they are still great
Oct 29, 2023
Very friendly staff and Dr Leslie was very thorough - so glad I switched to DeMers family practice.
Oct 27, 2023
First time i was not afraid of a eye dr
Oct 27, 2023
Happy environment from 1st entering building. Even being late ( hard to find) I was able to be seen, examined and fitted for new glasses. Dr. Mac was exceptional 😁
Oct 26, 2023
You folks to a great job. Thank you
Oct 26, 2023
Great customer service and very knowledgeable staff! I would recommend the DeMers Vision Team to anyone who is looking for a professional environment for optical needs. Dr. Scott DeMers is top notch!
Oct 25, 2023
The office was friendly and efficient. The team are friendly and Dr Scott was fantastic in explaining everything to me and my husband and answered all our questions. Thank you
Oct 25, 2023
DeMers Family Vision Group provides highly professional Vision services, all delivered with personal care and interest in the patient's well-being. Dr. Scott is highly knowledgeable and personable. His competence and kindness set the standard for all those who work in the impressive office.
Oct 25, 2023
Very thorough exam and showing of lens and frames was very easy
Oct 23, 2023
I was recommended to visit this clinic as a newer resident and so thankful I listened! Dr. Old was very thorough and answered some questions I had with more clarity I’d had in the past. I felt very welcomed, comfortable and the staff was very knowledgeable!
Oct 22, 2023
Everyone involved was friendly. They accommodated my scheduling error, and even made the glasses while I was waiting.
Oct 22, 2023
I feel that I am seeing true professionals when I have my eye appointments. Carolyn a newer member of the the team is very good at what she does there too. Full staff was very professional, friendly and inviting!
Oct 22, 2023
Great experience but thought it was inconvenient to get moved to a different testing room after I had already started my tests. This was to accommodate another patient as the room I was in had a machine that was not otherwise available.
Oct 22, 2023
They were able to accommodate both myself and my husband together as my husband is in a wheelchair and needs me to get him anywhere including in the office. Everyone was very supportive and friendly.
Oct 22, 2023
Everyone was very friendly, helpful, and professional. This was my husbands and my first visit. My husband is in a wheelchair and this office could accommodate him. Some very tight places but we got his eye exam taken care of. We are really glad we chose DeMers Family Vision Group and Dr. Macintyre.
Oct 22, 2023
The check-in staff was awesome, Kara (who helped me pick my glasses) was awesome and Dr Scott was (and always is) awesome!
Oct 20, 2023
Everyone was very friendly and efficient. I was a new patient and got right in. A lot of attention to details given.
Oct 20, 2023
Dr DeMer literally saved my eye sight My Retina was detaching and she caught it in time. Thank you
Oct 20, 2023
I was very pleased with your service and feel more confident driving now that l had such a good checkup.
Oct 19, 2023
Friendly and efficient staff. Dr Mcintyre and his team far exceeded my expectations!
Oct 19, 2023
Great new facility, very friendly and professional staff. Thank you Demers team.
Oct 19, 2023
Only the highest rating for the hole office personnel..
Oct 19, 2023
Very professional. Everyone is so friendly.
Oct 18, 2023
Love Doctor Scott and Staff 💕
Oct 17, 2023
My daughter's glasses arrived quickly which was much appreciated as these were her first pair of glasses and she was having difficulty seeing in class.
Oct 17, 2023
Very friendly atmosphere. Clean and cheerful offices. Everyone was super nice! Thank you.
Oct 17, 2023
The are the Best!! I highly recommend whether routine eye care or more.
Oct 17, 2023
Dr. Leslie Demers rocks, she is very informative and makes the whole appointment relaxed.
Oct 17, 2023
DeMers Family Vision Group is the best. They are professional and personal. They are always upfront and caring with their patients. Beautiful office, and great staff.
Oct 17, 2023
Friendly & efficient staff & Dr!
Oct 17, 2023
My daughter is extremely quiet and your staff made her comfortable and she opened up to them with her glasses and her needs. I want to thank the staff who did that. We were treated as if we belong to your family. This is something extremely hard to find now.
Oct 15, 2023
I have been a patient at Demers Family Vision Group for many years and have always received the best care. Dr Scott takes the time to listen to any concerns and is always on top of the best and latest treatments and eye care products. I have also seen Dr Leslie and Dr Old and they are all so wonderful. Thank you also to all the staff who do such a great job and make you feel like family from the time you walk in the door.
Oct 14, 2023
Dr DeMers, is Amazon and really pays attention to my concerns. Only thing was that I felt a bit rush by the staff member when selecting my frames
Oct 13, 2023
All people are very friendly, helpful and thorough professional. Dr. Scott Demers is very, friendly, respectful and expert of the field. He explains every things very nicely and in a simple way.
Oct 10, 2023
Great customer service and impeccable office surroundings.
Oct 10, 2023
From the receptionist to Dr. Demer to the optical associate everyone was friendly, very capable, and helpful.
Oct 10, 2023
The Doctor took very special care of my elderly mother and made her feel very comfortable It was a very pleasant DR visit
Oct 9, 2023
There is no body better than Dr Scott. The Demeers vision group is the best in Nevada!!!!!!!!
Oct 9, 2023
I have been a patient since 2016. I have received excellent and caring service from DeMers Family Vision Group. From the front desk to the doctors, the care and attention I have been given has been exceptional.
Oct 8, 2023
My recent appointment was with Dr. Scott DeMers. I had an excellent experience, starting with entering the office (bright). The reception was prompt and efficient. The standard testing equipment went smoothly. The session with Dr. DeMers was informative and he addressed my questions in an understandable manner. When it came to upgrading my glasses the staff member thoroughly explained my options. My vision is in good care with DeMers Family Vision Group.
Oct 8, 2023
Everybody was very kind, efficient, and knowledgeable. I felt very confident in everybody’s ability to perform their job.
Oct 7, 2023
Dr. Scott and Dr. Leslie are truly compassionate and love what they do. It shows. I’ve been a patient for many years and couldn’t imagine going elsewhere
Oct 7, 2023
The new office is amazing along with your selection of frames. Doctors are simply awesome as well.
Oct 6, 2023
Always get friendly and professional service. Best in town.
Oct 6, 2023
Good on time service polite and new location is great.
Oct 6, 2023
Wonderful service from the front desk, to the tech, to Dr. Leslie DeMers who conducted my eye exam.
Oct 5, 2023
The whole experience was terrific. I learned more about my eye condition in 20 minutes than I have been told in years.
Oct 5, 2023
Very impressed with the honest, knowledgeable and straight forward diagnosis and advice. So happy to be a patient.
Oct 5, 2023
From the moment we walked into the office its open, clean, and friendly. The staff was able to squeeze us in the following day and provide my son glasses that he desperately needed the same day! Dr Scott and his team are excellent. I have already begun to spread the word to friends and family. Thank you so much Demers!
Oct 4, 2023
Always a great experience.
Oct 4, 2023
The woman that helped me pick out glasses was awesome. I wish I could remember her name. She was kind, patient, and extremely helpful! Because of my interaction with her I will be back!
Oct 2, 2023
We had a great experience at DeMers Family Vision! My 6 year old was nervous and the doctor made him feel extremely comfortable! Picking out glasses was also a great experience and my son got to try on as many styles as he wanted with no pressure to hurry or choose a certain style. We truly felt like everyone cared and he received the best treatment!
Sep 30, 2023
Very friendly. Explains everything easily to understand.
Sep 30, 2023
It’s been a while since I’ve been in. The new office is very nice. I saw a new Dr. MikKenzy McIntyre. He was very knowledgeable. I felt very comfortable with his decisions.
Sep 29, 2023
it was so pleasant to visit your new office! It’s gorgeous! All the staff is absolutely wonderful. Their customer service is off the charts!
Sep 29, 2023
Dr. DeMer is just awesome. Always a great experience with him. The gentleman that helped us pick out our glasses was absolutely the best. I apologize I don't remember his name, but he is the guru of picking out glasses. Loved his choices for both me and my husband. Can't wait for our glasses to come in.
Sep 28, 2023
I'm so thankful to go to such a great place for my eye exams and contacts/glasses. All of the staff is always so friends, and both Dr Leslie DeMers and Dr Scott DeMers are amazing, as well as being so caring about us as people. And now you are even closer to where I live in the Vistas, which I love. I highly recommend DeMers to all my friends.
Sep 28, 2023
Got me in right away! Wonderful staff all around!
Sep 28, 2023
Very quick and thorough. And very patient with my 4 year old. Thank you so much!
Sep 27, 2023
Everyone was very pleasant and professional. Was seen at my appointment time, with no wait time. Dr. Scott answered all my questions and did not rush my exam. Thank you.
Sep 27, 2023
Excellent professional, knowledgeable and friendly staff!
Sep 27, 2023
Always greated with a smile. Everyone there makes you feel comfortable.
Sep 27, 2023
Everything is professionally done and in a timely manner.
Sep 27, 2023
Check-in was a breeze. Wait time was less that 4 minutes. The staff person who did the screening tests was very nice and its always great to see Dr. Scott!
Sep 26, 2023
As always everything was great!
Sep 25, 2023
I feel the staff and doctors care about you getting the wright care to help you see better🤪
Sep 24, 2023
Kind, patient, and thorough are only three of the many positive adjectives that can be used to describe this office. The best!
Sep 23, 2023
Very first visit to this Office and as soon as I walked through the Door, everyone was very helpful, nice smiles and very Service oriented. Walked through the whole Process without any issues and from the Front Desk to the final exam with Dr McKintire was very smooth. Thank you and it is appreciated.
Sep 22, 2023
Dr Scott DeMers is IMHO an incredible physician. I've been seeing (thanks to DeMers expertise) this establishment for 20 years and have never had a bad experience. As compared to every other medical discipline they are by far and away the winners. Also unusual in the world of medicine is their level of caring and humanity (great people who care). I thank the DeMers group for their great service to our community. Just AWESOME :)
Sep 22, 2023
Everyone is friendly and professional.
Sep 21, 2023
Dr. Tamara Old has been my Opthamologist for over ten years. Her and her staff have been very professional and thorough in evaluating the condition of my eyes. I appreciate the service you all provide and will continue recommending your office to my patients. -Thomas A.J. Basora, DDS (Sparks Family Dentistry)
Sep 21, 2023
Very thorough exam. Explained things well. Great doctor!
Sep 21, 2023
Dr Leslie was great. My first eye exam and she figured out the perfect prescription in just minutes.
Sep 21, 2023
The staff were very friendly and supportive, made me feel very comfortable while the exams were conducted
Sep 20, 2023
Very impressed with the facility. Very professional and friendly staff. Also impressed with the eye exam. The technology is amazing. Dr MacIntyre was very informative and pleasant to talk with. He was very honest, he told me it wouldn't help to correct my vision with a new prescription because of a Cataract. He did not take advantage. All around, very pleased with my experience. Just a note, I was referred to Demers by Marylynn Neer.
Sep 19, 2023
Beautiful new facility , they were able to get me right in and I really like their staff ! Switching from my old eye place was a difficult choice but they made the decision easier for me.
Sep 18, 2023
Wonderful staff and doctors! They make the whole process easy and pleasant. We love the new office too!
Sep 18, 2023
Friendly staff, great facilities. My first time in
Sep 18, 2023
I have ALWAYS received excellent care and attention from your staff. The knowledge shared about my eyes has been most helpful to me.
Sep 17, 2023
They always take the time needed to make sure that your eyes are checked thoroughly.
Sep 17, 2023
La calidad y servicios son muy buenos, todo el personal muy amable, todo el establecimiento muy limpio.
Sep 16, 2023
I have learned it's NICE:-) to see with me teeth. And, with my eye's. Thanks Dr. McKenzie & DeMers. Darrin L.
Sep 16, 2023
Friendly staff and Very thorough and caring Doctor. Facility is new very attractive
Sep 15, 2023
Everyone was courteous, professional, and caring. Service was prompt and very close to my appointment time.
Sep 15, 2023
Friendly intake staff, professional assistants executing tests, and Dr. Leslie listens & patiently answers all questions.
Sep 15, 2023
Very friendly and knowledgeable staff.
Sep 14, 2023
Very good professional service
Sep 14, 2023
Everyone was polite and willing to work around my injuries.
Sep 14, 2023
Dr. Scott Demers and his optical assistant Kara were great.
Sep 13, 2023
Had the best eye exam at DeMers! From the time I arrived, had my exam, picked out new glasses….the whole experience was wonderful. All of the staff and Dr. Scott was amazing!! Will highly recommend and already sending my husband over there!!
Sep 13, 2023
Friendly staff that asks about your concerns and then listens. The doctor was very thorough and did not rush. Highly recommend
Sep 13, 2023
Dr Scott was informative/friendly. He gave suggestion that we’re very helpful. I highly recommend Dr. Scott 👓😀
Sep 12, 2023
Our whole family sees providers at DeMers! Their service is excellent!
Sep 9, 2023
The front desk was friendly and welcoming both during my entrance and exit. The tech, Louie, was efficient and personable. Dr. MacIntyre was professional and thorough. Anna was helpful and caring during my selection of glasses.
Sep 8, 2023
Best eye doctors and staff that I have ever dealt with . Doctor Leslie, is very attentive, explains the why what & what for. Takes all the time we need.
Sep 8, 2023
Pleasant atmosphere and friendly people
Sep 8, 2023
I'm very happy with Demers Family Vision. Dr. Leslie Demers is very personable and professional. All the staff are friendly and helpful.
Sep 7, 2023
From making my appointment, check in and seeing the doctor was easy and staff was very helpful
Sep 6, 2023
The staff was nice and helpful. Dr. McIntyre was amazing. He was very thorough and very kind.
Sep 4, 2023
Incredible service from start to finish! From scheduling, to sorting out our insurance, to the exceptional eye appointment this was the smoothest medical visit I've ever experienced. The office is beautiful and they have a huge selection of eyewear.
Sep 4, 2023
We travel over 160 miles and have for over 10 years because of Dr. Scott and Dr. Leslie. They care about their patients. They run a top notch team that is always on time and professional. Well worth the drive!
Sep 3, 2023
Great doctor, great staff, appointment started on time, helpful.
Sep 2, 2023
Very pleased with my experience here, everyone was great, helpful, knowledgeable and very friendly. It was truly a pleasure.
Sep 2, 2023
I have seen every doctor at Demers and they are all the best .
Sep 1, 2023
The staff are very friendly, inviting BUT professional.. I highly recommend this Vision group.
Aug 31, 2023
Dr Old was wonderful and very helpful
Aug 31, 2023
Thank you for getting me in on short notice
Aug 31, 2023
The optometrist was very nice and helpful in answering my silly questions. Karen helped me with frames and equipment and she couldn’t have been more pleasant to work with. Prices were broken down so I could understand what I was paying for and what was included and what was optional. Very pleasant experience overall.
Aug 31, 2023
I'm very happy with my experience. I hadn't been to an eye doctor in 20 years (just stubborn). The staff that checked me in was very friendly, knowledgeable, and helpful. The initial tests were smooth and easy. I was sitting in a waiting room chatting with my SO about how I thought I had done something wrong on one of the eye tests and Dr. Scott happened to be walking by and overheard. He took a quick look, told me all was good and gave a quick little explanation before continuing on. I really appreciated that, he didn't have to stop and explain. A bit later, the Doctor I was going to see was running a bit behind, so I'm comes Dr. Scott. Very friendly, happy to answer my questions, gave important explanations, and even put up with my bad jokes. Dr. Scott walked us out to the lobby to show us the glasses selection, what and why I would need, picked an initial pair he thought would be a good place to start, told us to look around and said goodbye. After a bit of looking, I ended up going with the ones he suggested in the first place. The staff helping me check out was just as friendly and helpful as everyone before. The process was smooth and easy, they didn't try to upsell me on things I didn't want or need. I will be returning for my next eye appointment, hopefully with less of a lapse in time than my last.
Aug 30, 2023
I loved picking out my first pair of glasses!
Aug 30, 2023
Thank you for being so kind and patient for an active 3 year old!
Aug 30, 2023
The service and professionalism of DeMers Family Vision Group has always been excellent. Thank you
Aug 30, 2023
Everyone was professional and courteous
Aug 30, 2023
Fantastic service! I felt confident in your hands!
Aug 29, 2023
All around the staff is very welcoming. New office is bigger with more selection of eye wear, bright and clean.
Aug 29, 2023
Everyone was professional and nice. A great visit
Aug 29, 2023
Everyone was really nice, had to wait a little longer than expected to be seen. Glasses to arrive pretty quickly - 2 weeks.
Aug 29, 2023
Met with Dr Scott DeMers. He did a quality assessment and provided a script. The lenses ordered provided better vision than from another office (after two tries). Office staff were pleasant and the office is newly renovated. Quite nice.
Aug 28, 2023
helpful, friendly, welcoming. wonderful people, making me feel that I mattered...So nice to feel 'at home' the moment I walked in the door...from reception to the end of my visit I felt at ease and wished I could stay longer because I was so comfortable being there... Dr Scott is very friendly and made me feel very special during the examining part of the visit and Pixie did a wonderful job on the to pair of glasses that I brought with me for adjustment... thanking my former eye doctors for wanting to opt out of my insurance and thanking most sincerely for the experience at Dr Demers' for taking me on as a patient. God Bless you all for your helpful service and I look forward to coming back when the time comes.. Lesle de Ste Croix kiwilael073@gmail.com
Aug 28, 2023
Was very pleased with service. Thank you
Aug 28, 2023
Amazing doctor and amazing stuff. Loved every second of it. You can feel that they care about you as a person vs trying to see you within minutes just to kick you out to see the next patient.
Aug 26, 2023
The staff is so friendly and helpful. We always feel welcome there. The Doctors are all awesome and treat us like family. I never feel like I'm just a number and am given the time to ask any questions I may have.
Aug 26, 2023
The doctor actually spent the time with me to go over my eyesight in detail. The person fitting me for my new glasses was extremely knowledgeable on progressives which you don’t find elsewhere.
Aug 26, 2023
Dr. Old took time to find a solution that I really did not think possible. I am very grateful.
Aug 26, 2023
Everyone is always so nice the Doctors are the best!
Aug 25, 2023
Every person was very professional. The exam was very thorough. Everything was explained so I could understand.
Aug 25, 2023
I was very impressed with everything at Demers. Everyone was friendly and helpful.
Aug 25, 2023
We have been patients at DeMers Family Vision Group for more than a few years now. I am always impressed with the professionalism and friendliness of the doctors and staff. Dr. Old is usually the doctor who sees all of us, and is always great. I could probably pay a little less elsewhere, but I feel confident in the business, from exams to glasses. I feel like my concerns are always addressed. The new office is also great.
Aug 25, 2023
Friendly and supportive, explained the issues we.
Aug 25, 2023
The Dr is wonderful n service is great
Aug 24, 2023
Everyone's friendly and helpful
Aug 24, 2023
Your staff was very friendly & knowledgeable. Im handicapped and they treated me with respect. Thank you. It was a very thorough exam. I would highly recommend your services.
Aug 24, 2023
Leslie is great and truly cares about her patients.
Aug 24, 2023
The service that the doctor give me, was excellent high ethic and very professional, Also the stuff very nice,
Aug 23, 2023
My Doctor is always very informative and precise in my exam. Explains everything in detail on my diagnosis.. I will and have referred them to all my friends and co-workers. Great Job...
Aug 23, 2023
I don’t give 10s, but I have told friends, it’s was amazing clean and very professional and friendly.
Aug 22, 2023
Everyone was very professional and helpful.
Aug 22, 2023
I have been going to DeMers over 15 years and always had great experiences. Dr Scott has kept track of medical conditions and how they can effect eye health
Aug 22, 2023
The practice is a stellar -- a best practices model in their field. Dr. Scott is awesome. I am grateful my husband referred me to the practice and to him.
Aug 22, 2023
Staff are polite and friendly, they treat you like you are important. The talk to you about what is going on through the process.
Aug 22, 2023
First of all, the new office is beautiful. Second, everyone who works there is so nice. From the receptionist, to the girl who did my eye test, and the young lady who helped me pick out my frames. I want to give special thanks to Dr Leslie DeMers. She treats you like your her best friend. Is very knowledgeable, and answers all you questions. I only see them once a year, but I look forward to it everytime.
Aug 19, 2023
I spent more than I expected however everyone that works there are so nice and helpful.
Aug 19, 2023
DeMer's is perfect in my eyes. Everything about it is customer service related to provide the best and most efficient service one can offer. You are offered many choices and with the plans offered I found one that fitted my needs. Thank you.
Aug 19, 2023
My experience on this appointment and interaction with employees was great. Staff was friendly and professional. DrDemers took his time and explained and answered my questions. My wife has decided to also switch over to Demers.
Aug 19, 2023
👍 I have been coming to DeMers for over 15 years, and really appreciate all they do.
Aug 18, 2023
The environment in this office is very welcoming and friendly. They know what they're doing and are very helpful. They don't rush you in and out like some health care places. And Dr McIntyre is great. My husband also sees him. We definitely recommend this office for your vision care.
Aug 18, 2023
Excellent service, was my first time there!
Aug 17, 2023
New to Reno, these people were highly recommended and rightfully so. On time appointment, friendly staff, clean and exceptional equipment, knowledgeable doctor and supporting staff members. It's a further drive for me but worth it! Thank you!
Aug 17, 2023
From the front staff to the examiners to the Dr. her self, everyone was great. Everyone was friendly and helpful very professional.
Aug 17, 2023
Been going here since 1986. Would not go anywhere else. Great Drs and staff.
Aug 17, 2023
the office staff is very friendly, doctors are amazing.
Aug 17, 2023
Because I was having an issue Dr Scott was able to see me right away and let me know all was okay. Patience and a plan.
Aug 17, 2023
I enjoyed the visit the girls are all so nice and the the Dr was fun to talk to and very professional
Aug 17, 2023
No waiting and front desk very friendly. Dr. Olds was very caring to my needs and explained the process to eye surgery.
Aug 16, 2023
Professional, fast, helpful and the Dr. was welcoming and knowledgeable.
Aug 16, 2023
DeMers has the nicest, most spacious and comfortable facility I’ve been in.
Aug 15, 2023
Dr Scott DeMer is one of the best most communicative, kind doctors in Washoe County. We are blessed to have his office in our area. Worth the drive. Terrific staff also.
Aug 15, 2023
In and seen on a timely basis. First time at your new office. Quite impressed. Also impressed with the cleanliness.
Aug 15, 2023
Everyone was very friendly, professional and very knowledgeable. Dr MacIntyre took time to understand my unique situation and offer help beyond just the needed eyewear. Chad went above and beyond by quickly finding me the perfect frames and then assisting in making sure my prescription was set up in the frames to match my personal needs. I'm beyond happy to have been referred to this wonderful office and look forward to returning in the future.
Aug 12, 2023
The new office is so nice! Definitely an upgrade from the previous location. I see Dr Leslie and she is always great and makes me feel and treats me like a person and not just another patient. I never have to wait long while I’m there. I would highly recommend!
Aug 11, 2023
It was a perfect over the top experience.
Aug 11, 2023
Beautiful place and very friendly! Dr. Scott is wonderful!
Aug 11, 2023
Caring staff, never rushed
Aug 10, 2023
Everybody was friendly and polite. I didn't get the impression that people weren't interested in their jobs or trying to rush people out.
Aug 10, 2023
Love the new offices. Awesome check in, and friendly sincere service. All of the staff went the extra mile. And, the doctors communication and feedback was first class. I would recommend then to anyone and everyone. Superior service mall-around.
Aug 10, 2023
Very personable and friendly staff.
Aug 10, 2023
Everyone was very friendly and I loved the feel of the place.
Aug 9, 2023
Friendly comfortable inspiring surroundings. Expertise to the point great rapport with patients keep up the Great service to our community. 🥳
Aug 9, 2023
Very good customer service
Aug 9, 2023
From the time I walked in the front door, I was greeted cheerfully.
Aug 9, 2023
Dr. MACINTYRE, Was very helpful and answered all my questions. It was good to know that my eyes are in good shape. I thought I was loosing sights, cause my eyes were itchy and dry. I found out I am having allergies and he prescribed medication for me. So, MY fears and anxieties were answered. Yes, I like my visits and the Dr. was very positive, optimistic, and was fun to talk as well as knowledgeable.
Aug 8, 2023
Great service, Angela was so helpful, the nurses were wonderful and I love Dr. Leslie. She was so patient and understanding with me. I thank all of you and will be there to get my glasses when you call me. See you for my next checkup.
Aug 7, 2023
Nice Dr. Great staff, beautiful office.
Aug 4, 2023
Extremely competent, knowledgeable and efficient from reception, examination on through new glasses selection and fitting.
Aug 3, 2023
Great experience always good had a problem I would go back
Aug 3, 2023
It was a good check up I would tell all my friends to go to you pass your cards out it was great experience thank
Aug 3, 2023
Always professional, outstanding customer service!
Aug 3, 2023
Everyone was extremely kind and helpful. The lady that assist my son with his eye tests was so friendly and kind to my son and us all. Everyone was great!
Aug 2, 2023
Friendly, on-time, and explained as they went.
Aug 2, 2023
Wonderful visit. I am so grateful I moved to your practice!
Aug 1, 2023
Service is excellent and professional. Dr. Old is thorough, informative and professional. We are very pleased with the overall experience. Thank you
Aug 1, 2023
The facility was very nice and clean. The staff were all very friendly, nice and courteous. Dr. Macintyre was very polite, patient, provides service with care. He listened and answered all my questions and concerns, and provided recommendations to care for my eyes.
Jul 31, 2023
Everyone one is helpful and pleasant.
Jul 29, 2023
Dr. Macintyre and his staff were very sweet and professional. He was very informative and attentive to my concerns. He made sure to educate me and guide me in the right direction to healthy eyes. Staff was very friendly and knowledgeable. They were punctual. From the moment I walked in, to leaving, everyone was warm and helpful. Everyone made my experience very positive. I only wish I found them sooner!
Jul 29, 2023
first time here the eye doctor and staff were great
Jul 28, 2023
My first visit. This store is clean and well organized. The staff treated me professionally unlike other places in town.
Jul 28, 2023
My 5 year old son and myself were seen by Dr. Leslie DeMers and she was amazing! It was my son’s first eye exam and they did the works on him. He was nervous but everyone who interacted with him was so kind and amazing. I have my own set of issues and Dr. DeMers was so knowledgeable and explained everything to me in a way I could understand. Highly recommend!
Jul 27, 2023
They are very nice and friendly.
Jul 27, 2023
The doctor was very professional and the fitting was perfect and they were very attentive and accommodating. I felt very comfortable and happy to be there.
Jul 27, 2023
Everything went very smoothly. The Doctors and Staff were attentive and focused. Received new glasses in a timely manner. :)
Jul 27, 2023
Appointment was on time, and all employees were very friendly.
Jul 26, 2023
Everyone was nice and helpful .
Jul 26, 2023
The staff was awesome. Managed to fit me when know one else would. Dr. Mackenzie didn’t have the greatest news for me but was honest and understood my concerns . Honestly probably kept me from having a panic attack. He really was great haven’t had a doctor ( of any kind ) like that I a long while!
Jul 25, 2023
I had an outstanding experience at Demers Family Vision Group! From the moment I walked in, the staff was friendly and welcoming. Dr. Demers was incredibly knowledgeable and took the time to explain every step of the eye examination process. He made me feel comfortable and at ease throughout the entire visit. The clinic was equipped with state-of-the-art technology, and I could tell they truly cared about providing the best care possible. Dr. Demers addressed all my concerns and even offered valuable tips for better eye health. I left the clinic with a renewed sense of confidence in my eye health. I highly recommend Dr. Demers to anyone in need of exceptional eye care and a positive experience overall!
Jul 25, 2023
From the moment you walk in you receive wonderful service from the office staff. Dr. Mackenzie is outstanding. He was very thorough with his exam. Explained everything he did. He even offered to reach out to my VA doctors to share some concerns he has. Can't thank them enough for the wonderful service.
Jul 24, 2023
Always a pleasure and only optometrist I recommend
Jul 23, 2023
the staff was very friendly and helpful and made me at ease .would definitely recommend
Jul 22, 2023
Dr MacIntyre is so professional, takes the time to explain what is going on with your eyes 👀 at a level us patients can understand. I left the office where Dr MacIntyre used to work so I could have him as my eye doctor.
Jul 22, 2023
I am very pleased with your service. Everyone was very helpful and answered all my questions.
Jul 21, 2023
It’s always a pleasant experience at Demers. From the office staff, techs, doctors and the eye glasses techs. I never feel rushed. Things are explained to me. Highly recommend.
Jul 20, 2023
Very positive and friendly staff and Dr
Jul 20, 2023
You guys are great! I really only have one complaint. I 100% would rather buy glasses from you than Costco. I'm totally willing to use my insurance to buy glasses through you, but the $99 charge for the anti reflective makes it cheaper to buy glasses from Costco without insurance.
Jul 20, 2023
Everyone I interacted with was professional and courteous. I could not be more happy with the service that was provided to me by all team members!
Jul 20, 2023
Attitudes of the office personnel were excellent. Professionalism of the technicians and Doctors was over the top.
Jul 20, 2023
We were excited to see that Dr. Macintyre was with the practice, so even though our VSP is not an offered insurance (we are also Medicare) we opted to come to DeMers Family Vision. He is really an exceptional doctor and person. The offices are great, too, so clean and uplifting. In fact, every staff member was so friendly and polite. We are very happy we made the switch!
Jul 19, 2023
It's simple! Consistently, DeMers have had the best Optometrists, giving the best eye exams, resulting in the best prescriptions for my eyes. They have a wonderful staff to help you pick out your glasses. I'm 74 years old and I don't believe it can get any better than DeMers.
Jul 19, 2023
Quick in and out, knowledgeable doctor, prompt and friendly support staff, DeMers has everything we want.
Jul 19, 2023
Courteous and and great communication.
Jul 19, 2023
Kind and efficient care. Pleasant voice and good communication.
Jul 18, 2023
Dr. Mackineze Macintyire was very through with me. He was very easy to talk to and explained everything to me until I was able to understand everything to the best of my ability.
Jul 16, 2023
This office is great. My appointment went very smoothly.
Jul 16, 2023
All the staff was great (i.e. kind, patient with the kids, professional, knowledgeable, good communicators).
Jul 15, 2023
Love new office all staff an fr Leslie are the greatest an great eye frame choices
Jul 14, 2023
Wait was a bit long, but exam was professional and thorough. A good experience, as usual.
Jul 14, 2023
Have been going here for years and they consistently provide the highest level of service.
Jul 14, 2023
Very impressed with the staff, Dr. McIntyre was awesome
Jul 14, 2023
The receptionist are rude, snobby and lied about sending me my prescription to my email.
Jul 14, 2023
Clean courteous and professional.
Jul 13, 2023
In comparison to several other private Vision groups that I've been to in the past, the DeMers team is the best, 5 stars (I rarely give out 5 stars because there's always room for improvement)! The team at the front desk were welcoming, organized, prepared, and attentive. The decor is comfortable and warm but not clinical; clean and tidy. I didn't wait long for Dr. Leslie to see me. She was gentle, listened to my comments, explained what she saw in test results, offered options but let me choose. She took her time, didn't rush the exam, and gave me the time and attention that was needed. I never felt rushed or like we were on a time limit or schedule. I was so impressed that I made sure I verbally thanked Dr. Leslie, the front desk team, and even the gals in the glasses fitting area that were helping my husband find some frames.
Jul 13, 2023
I was very happy with the service and my experience, from the person I spoke to on the phone to schedule my appointment through my appointment with Dr Leslie....Great job.
Jul 13, 2023
Competent and friendly staff
Jul 13, 2023
After initial exam pictures, waiting for doctor, over 30 minutes, finally came out of the room to ask has anything happened have you forgotten me? Was told somebody would be right in he was very nice then I go out to speak to and ophthalmologist or whoever it is to find out how much classes are what a surprise and not in a good way.
Jul 12, 2023
The staff is very friendly & courteous, I always feel that my Doctor is listening to any concerns. Patients are definitely made to feel important. Feedback from my last visit: there was some kind of snafu earlier in the day that pushed wait times way out. Unfortunately, that was not conveyed until almost 50 minutes later when the Dr. showed up. Communications for a long way, someone should have let me know I would have to wait an inordinate amount of time for my exam.
Jul 12, 2023
You are great I am very professional
Jul 11, 2023
Everything was made easy to understand when they explained what my insurance would cover. The Staff was very friendly and patient when trying to choose a new style of glasses. I had an appointment at 2:40 P.M. but was able to get see way sooner, so I could get on with my day.
Jul 11, 2023
Dr. Old is incredible; so intelligent and caring.
Jul 11, 2023
Very friendly staff, zero wait time, my new place for eye care is a winner.
Jul 11, 2023
All the workers there are very polite and helpful We appreciate all they do for us.
Jul 8, 2023
I had a completely positive experience with every staff member I came into contact with. The facility is brand new and very welcoming. Dr. Leslie DeMers is very down to earth, personable and an expert in her field. I like that my eye health and vision do get checked completely and I especially like the amount of eye glass frame choices that are available to choose from there at DeMers Family Vision Group!
Jul 8, 2023
The entire staff and doctors are amazing. I highly recommend DeMers!
Jul 7, 2023
I have been going to DeMers for a long time and recommend them to anyone who asks. Very personable and professional.
Jul 7, 2023
Trust the medical expertise of the physicians, staff is very friendly and well-trained for good customer service.
Jul 6, 2023
Dr. Old was great. Took time to explain and not rushed like typical clinic visit. She was very thorough. We will be back, including our child.
Jul 6, 2023
Receptionist couldn't verify my insurance and almost had to pay pay of pocket.
Jul 5, 2023
Very nice facility with friendly staff and doctors.
Jul 3, 2023
Very courteous, friendly, informativevstaff.
Jul 2, 2023
I recommend this clinic. Thank you
Jul 1, 2023
Pleasant. Friendly. Professional. Nice atmosphere. Of
Jun 30, 2023
Very impressed with the time the Dr took with me and my son to explain everything we were seeing and he was talking about even though his vision was perfect.
Jun 30, 2023
Staff very friendly and helpful, great customer service and never really a wait time.
Jun 30, 2023
Dr Old was professional and friendly. Really has a great side chair manor. I'm not sure what the young mans name was that helped me. He was very helpful and made my choices for glasses/ lenses easy! Prices are very reasonable also.
Jun 29, 2023
I am a senior, and EVERYONE was wonderful.
Jun 28, 2023
Excellent service, friendly staff.
Jun 28, 2023
Literally no wait time. Your examination begins at your appointment time which is rare nowadays. Very fast, friendly and through service. Everyone was great and the selection of frames is absolutely amazing.
Jun 28, 2023
Positive Professional Caring 5 Star Plus
Jun 27, 2023
Very clean office with a friendly staff. Dr. Old was very thorough and explained everything very well.
Jun 27, 2023
Friendly staff and excellent service from everyone encountered at he facility.
Jun 27, 2023
All staff members were very nice and personable. Good bedside manner from everyone. It was cool that contacts were stocked at the store, instead of having them shipped
Jun 24, 2023
Amazing team who really cares! The new office is so classy, the selection of eye wear is exceptional and Dr. Scott is always so friendly! He really takes the time to explain my eyes and never forgets to ask how my family is doing. I greatly appreciate having an office I love going to!
Jun 23, 2023
Professional and pleasant staff. The new office is beautiful.
Jun 22, 2023
I’m new to the area and wasn’t a patient yet but I had an eye issues and they were able to fit me in right away. Everyone there seems so friendly and knowledgeable. I highly recommend them!
Jun 21, 2023
Dr. Mcintyre was incredibly knowledgeable and helpful in re-diagnosing my eye conditions following cataract surgery I had in California a few months back. He showed his complete concern and care in getting me the proper lenses to complete the vision issues I had following the surgery. I would recommend him and your practice to anyone. Also, the plus is that your office is located very close to my second home here in Sparks. You have a beautiful building and all of your employees were very helpful and kind.
Jun 20, 2023
I had a complete eye exam and a referral to an eye surgeon by doctor Mcantyre.
Jun 20, 2023
The appointments are timely and the doctor is always takes the time to go over everything and discuss options.
Jun 20, 2023
I love Demers...it's a great place. Everyone is so nice & helpful.
Jun 20, 2023
Knowledgeable smiling staff
Jun 19, 2023
Very quick and efficient. Beautiful office and no wait time 😊
Jun 18, 2023
Leslie was so nice and a wealth of information. So though in reviewing family history and recommending supplements. I also took my 10 yr old son and he enjoyed the experience. Front desk efficient and nice. Very glad to have found DeMers.
Jun 18, 2023
Great doctors and a great upgrade on their office.
Jun 15, 2023
It was a great experience everyone was very nice and helpful.
Jun 15, 2023
Leslie Demers and the staff are very professional, knowledgeable, and helpful when it comes to all your optometrist needs, they have a huge selection of eyewear and many options to choose from, they can answer any questions or concerns you may have , I highly recommend Demers
Jun 15, 2023
I got in and out in less than an hour as a new patient. Amazing customer service and the Dr. was spot on! Grateful they were able to get me in right away as I had a very long drive to make.
Jun 14, 2023
Dr. Scott DeMers is a wonderful Optometrist. He’s caring, takes the time to listen as well as explain things. I highly recommend!
Jun 14, 2023
Beautiful new office. Same great doctors. I would recommend the practice to family and friends.
Jun 14, 2023
Dr Scott and staff do excellent work. On time and great care! The new location is awesome!
Jun 14, 2023
Very courteous staff and beautiful office! I’ve gone to Dr. Scott for years and he’s wonderful. Kind, courteous and knowledgeable. What more do you need?
Jun 13, 2023
I was very impressed with the people there, and how old they took care of me
Jun 11, 2023
Excellent service since 1978
Jun 9, 2023
Fast service and very professional. Very nice new facility. Dr. Olds is very thorough.
Jun 8, 2023
Love Dr Scott. Every thing was great and the new office is beautiful.
Jun 7, 2023
Excellent and professional, friendly staff. Dr. DeMers is great!
Jun 6, 2023
Dr. Scott Demers was professional and listened to my concerns. I truly felt like he was giving me a good exam and concerned with my vision needs over trying to just sell me new glasses.
Jun 6, 2023
Dr. Macintyre is the reason I came to DeMers. He was my doc at Eye Care Associates and I couldn't be more pleased that he is now with DeMers. Check-in was seamless, the waiting area was comfortable.
Jun 4, 2023
Very nice people and place
Jun 3, 2023
The customer service is amazing. Leslie was very thorough and answered all my questions in depth. The selection of glasses is top notch. Why go anywhere else?!!!
Jun 2, 2023
Very friendly and efficient.
Jun 2, 2023
Dr. Old is very considerate & compassionate. She seems to really care of my well being.
Jun 1, 2023
Dr Old and the staff at the vision group make you feel comfortable and are patient answering all your questions.
Jun 1, 2023
From the time you walk in to the time you leave you are treated with respect and courteousness.
May 31, 2023
Very friendly staff , clean and organized place
May 28, 2023
Liked the way you do your procedures when checking eye vision on all the machines in a private area. Dr, Macintrye was very thorough and explained everything so that we could understand
May 27, 2023
Doctor Old and her staff are friendly, helpful, and professional. AWESOME!
May 27, 2023
I enjoyed getting to know my new doctor Leslie Demers. She really cares.
May 27, 2023
Everyone is so nice. Dr. Olde does a great exam. I also like that all the pictures that they take of my eyes is not extra. Thank you to everyone for a great job. Appreciate it !
May 27, 2023
I have been to DeMers every year since moving to Sparks in 2014. Scott, Leslie and entire staff have always been friendly and knowledgeable. When i needed cataract surgery their choice of surgeons was perfect. I totally trust the decisions they make when it comes to eye care.
May 27, 2023
Very informative, Dr. Explained options very clearly. Extremely professional
May 27, 2023
As for my first visit, I was very impressed with the service I received. All employees were very friendly and helpful.
May 27, 2023
The staff was very friendly while also professional. The Doctor was also friendly. He took time to explain everything with understandable language.
May 26, 2023
They are very professional, knowledgeable, prompt very courteous and friendly. Our overall experience was excellent…top notch!
May 26, 2023
Everyone make you feel like part of the family especially the Dr's. Thanks you very much I will make sure to comeback on my following years my wife and I where very pleased to make used of your installation.
May 25, 2023
Very respectful, friendly, and professional!!
May 25, 2023
beautiful building in and out. Excellent service. Had alot of fun!
May 25, 2023
I highly recommend DeMers Family Vision. The staff and doctors were very nice and made me feel comfortable throughout the entire process. They explained everything that was going on with the various pre-exam eye tests and my actual eye exam. Their new office is very nice.
May 25, 2023
The entire staff at DeMers FVG was friendly and supportive. My wife and I appreciated how well Dr. McIntyre translated the medicine of eyecare to practical understanding in real life. He was outstanding with our boys first eye appointment. We appreciate the family care and service provided!!
May 25, 2023
The doctor was the best! So much knowledge. And showed so much concern for our eye health!
May 25, 2023
Recently came in for a long overdue eye exam And had the best experience. The front desk was courteous, I had very little wait time in both the waiting area and in the exam room. Dr. Scott took the time to listen to my concerns and explained the new prescription. Pixie helped me pick out a new pair of glasses and i couldn’t have asked for a better person - she explained in detail the cost of the glasses, and helped narrow down choices of frames for me. Thank you!
May 24, 2023
Friendly Family Basis Operation
May 24, 2023
Very friendly staff and doctors. They were able to get me into an appointment on short notice.
May 24, 2023
Professional new office and location. Front desk and waiting area are welcoming. Staff were efficient and professional. Doctor took his time to examine my eyes and explain each step and his findings. Overall great experience.
May 24, 2023
Great office staff. Very friendly and helpful. Dr DeMers explains everything and spends time with you.
May 24, 2023
Very nice people in the front, the doctor was very expert and nice. He knows how to deal with children and adults, how to engage.
May 24, 2023
Doctors and staff are professional and friendly
May 23, 2023
lots of staff Dr. Demears was excellent in her examination
May 23, 2023
Dr. Mackenzie Macintyre is the most wonderful OD, Optometrist! I was referred to DeMer's Vision Group in 2022 and I met Dr. Mackenzie Macintyre for my first vision test at their old location. Yesterday, I had my second appointment with Dr. Macintyre at their new location, and on both visits I received wonderful treatment and care, and I was treated with dignity and kindness. Dr. Macintyre and the staff are amazing! I have sensitivities centered around today's technology/wireless devices. I carry a doctor's letter of explanation with me to give to doctors when I go to appointments. DeMer's Vision Group went out of their way to unplug the technology in the room...... so I could endure my visit. I am so grateful for their support and exemplary customer service. Thank you to Dr. Macintyre and the staff..............You are all so lovely and caring! Gloria Frank
May 20, 2023
Friendly , and beautiful office, prompt and attentive
May 20, 2023
Dr. McIntyre was the sweetest person I’ve ever met super nice very informational and I really liked visiting your office with him today. Thank you for being so kind.
May 19, 2023
Always a pleasure on every visit😀
May 19, 2023
The entire experience was great! The staff was friendly and the exam process went as smoothly as could have been hoped!
May 19, 2023
Dr, McIntyere was amazing! He was so personable and knowledgeable. I am super happy that I started coming here!
May 18, 2023
All of the staff was very efficient and seemed to be happy working at DeMers. Scott was helpful with recommendations for future care.
May 17, 2023
Well run office with On time service, and thorough exam.
May 17, 2023
Great service, good communication skills, fast efficient.
May 16, 2023
I am glad that Demers new office is not too far from my house and the new office is fantastically clean and well organized. The staff there were very kind and helpful and always with big smiles. Dr. Leslie was very thorough, attentive and very caring as always and that's the main reason that I am still going to Demers Family Vision group for my annual eye exam. Thank you very much for caring.
May 14, 2023
Too short a time to make judgements.
May 14, 2023
Love getting my eye exams at at DeMers! The doctors & staff are knowledgeable, helpful & nice. I didn’t not have to wait long which is a plus!
May 13, 2023
Very courteous and professional staff
May 12, 2023
The doctor is very nice and she treats patients with professionalism and respect. Also, excellent customer service.
May 11, 2023
The staff is totally professional and so very kind!
May 10, 2023
New office is large and beautiful. Same friendly people
May 10, 2023
Had different doctor this time but overall always good experience the last few years. Especially when it comes to new glasses great service.
May 9, 2023
Amazing customer service!
May 9, 2023
Dr. Old was very nice and caring! I enjoyed my exam with her! Chad the optician was very nice and helpful with my decision to order new lenses for my current glasses. A great experience all in all! Front desk was very nice and professional, too! Vanessa was nice getting me ready for Dr. Old.
May 9, 2023
Dr Macintyre is always very professional, answering all concerns & providing easy to understand options. I appreciate his friendly demeanor & trust his testing & guidance. The entire staff always shows real caring to each patient.
May 9, 2023
Staff is extremely friendly and Dr. DeMers was more than helpful.
May 9, 2023
After having a bad experience at another optometrist, I decided to come here. I wish I found them sooner!
May 7, 2023
Friendly, professional & go the extra mile. I will never go anywhere else.
May 6, 2023
45 minute exam took 2 hours to complete.
May 5, 2023
The best service I've ever received anywhere hands down. Thank you!
May 5, 2023
Very friendly. Doctor took her time to answer all my questions.
May 5, 2023
Dr. DeMers was very friendly and understanding of my hearing problem . She explained everything in depth,.
May 5, 2023
on time and very helpdul with choosing the right glasses for my needs
May 4, 2023
I was very pleased with how quickly I was seen, and how efficiently everything ran. Everyone was very nice.
May 4, 2023
Experience is very important to us, and we were treated with upmost respect and everyone was very helpful and courteous.
May 4, 2023
Everyone was welcoming and courteous, the eyewear was grouped very well. I enjoyed my experience.
May 3, 2023
Love my new eye doctor!!! Great staff all the way around!!
May 3, 2023
Doctor was extremely kind super thorough on all the exams, explain everything, walked us through every step. Went above and beyond with my 5year old, made sure my 15yr old had the appropriate contacts. Over all excellently
May 3, 2023
Everyone has been and is very helpful. There new facility is very well laid out easy to navigate. They also seem to have more personel available to guide you.
May 2, 2023
There Staff and the Doctors are just amazing and it is a pleasure to go there. There new location is just wonderful. Just to walk into there facility gives you such a feeling of joy and comfort. They are just a wonderful cohesive group and it makes me happy when I go there.
May 2, 2023
The office and store are absolutely beautiful! The staff are tops in professionalism and attifude.
May 1, 2023
Facility was clean and bright. Everyone was friendly and professional.
May 1, 2023
Excellent office, very friendly staff and great doctors!
May 1, 2023
Dr Leslie DeMers was the first optometrist I've seen since my former doctor retired. I was extremely reluctant to find another, but was very pleased with that I chose her.
Apr 29, 2023
Sending you two new people next month and I tell other people in Susanville about Demers
Apr 29, 2023
Demers family always meet my needs.
Apr 28, 2023
New office. Very efficient. Able to get an appointment in a very timely manner.
Apr 28, 2023
Great service every time I do my annual eye exam everyone is always very helpful and caring
Apr 28, 2023
I'm so thankful for the consideration the staff shows my husband. They are thorough and considerate to everyone but go the extra mile to help my husband who is not able to voice his thoughts. They adjust the way his tests are given and are patient in communicating with him.
Apr 27, 2023
It was a great experience at DeMers. Just a little hiccup at check in when she asked for my medical card and I showed my military ID but I gave her a paper copy of my VSP account. So I was very confused. But all of sudden the assistant called my name and I started my great experience
Apr 27, 2023
Fast, friendly, professional, clean
Apr 27, 2023
Nice staff, very nice facility. Good wait times and competitive pricing,
Apr 26, 2023
So pleased with our exam and visit. We would recommend this office, their staff and professionals were terrific. Thank you for the wonderful service.
Apr 24, 2023
Best place for eye care.
Apr 22, 2023
Great experience. Dr. McIntyre was very professional and great with my son
Apr 22, 2023
I have been going to Dr. Scott since 2008 and before that, his grandfather. I have always been treated with the utmost respect. I feel Dr. Scott and his staff have always explained each test and procedure so I understand what is going on with my eyes. I have never been "coached" into buying eyeglasses, etc unless Dr. Scott feels it is absolutely necessary. There is also a personable side to Dr. Scott which I find very endearing.
Apr 21, 2023
Dr. Macintyre is amazing. Knows his stuff, explains things very well and is generally a fun happy person. I also like that I never feel rushed when I am talking to him.
Apr 21, 2023
Friendly and professional people, up to date equipment and close to where I live.
Apr 21, 2023
The staff was so friendly and the doctor was so calm and was so patient with my 5 year!
Apr 21, 2023
Everyone was wonderful from the front desk to my doctor to the lady that helped me pick out my glasses keep up the good work
Apr 21, 2023
From the time I checked in to the time i left everything was perfect. I appreciate everyone and Dr. Demers excellentk you exam . Than
Apr 20, 2023
Dr. Leslie is the most amazing eye doctor. She cares for her patients and loves her job.
Apr 20, 2023
As a new patient to DeMers, I was impressed with the facility, the staff, and especially Dr. McIntyre. The staff member who assisted me with getting several sets of new lenses was very skilled and proficient. Thank you for the excellent and comfortable experience. Bruce
Apr 20, 2023
Best place in the Reno/Sparks area. Keep up the great work! Love how friendly the staff is.
Apr 20, 2023
I love the new office. The staff is always warm and courteous. Dr. Scot knows all the patients and remembers something about them. That is special.
Apr 19, 2023
Been going here for years. Never had a problem with the staff. Always helpful and friendly.
Apr 19, 2023
Very friendly. Beautiful facility. Dr McIntyre was great!
Apr 18, 2023
Nice spacious new place. Plenty of parking now. Not being in a busy shopping mall area makes visits more pleasant. Great job on the new building.
Apr 16, 2023
The stuff is so friendly
Apr 15, 2023
The Demers family is always great to do business with, honest, cooperative and great customer service. Maria Crawford
Apr 15, 2023
As a new patient, my concerns we taken seriously & the doctor answered all my questions. He was not in a hurry & did a very thorough exam.
Apr 15, 2023
I have had very serious issues with my left eye over the last 11 years. 1st cataract surgery in 1974. Surgery to re position the lense left eye. 2/23 Major trama to my left eye 4 hour surgery to repair. Called DeMeys on 4/12/23 they scheduled me the next day. There facility is State of the art!! Had test done on my eye that I have never had before. Dr Mac was awsome, very knowlegable and very honest about my situation. Will be going back and bringing my 93 year old father for consultation on his issues!!!
Apr 14, 2023
Friendly, listens to you, fast easy process
Apr 13, 2023
Been going here now for 15+ years and they just keep getting better! Always patient and caring and the new office is amazing. More technology and way more frames to choose from. Plus glasses are made in house now! Keep up the great work DeMers!
Apr 12, 2023
Dr Mac is wonderful! Very thorough and knowledgeable!
Apr 11, 2023
New to area and business. Loved everything thing about the place.
Apr 11, 2023
Very friendly and explained everything good and very professional
Apr 9, 2023
We are new to Sparks and we’re delighted to find an eye doctor so close. We were greeted by very friendly faces. We had little waiting and our Dr was thorough and answered all questions.
Apr 9, 2023
An outstanding group of staff and Scott and Leslie are just so wonderful. Their communicative skills are amazingly superb. It is always a pleasure to go there and the new facility is just amazing and first cabin!
Apr 8, 2023
Dr. McIntyre was the most professional Dr. I have ever been to in my life! I hope he sees ( no pun intended) to my vision for the rest of my life!
Apr 8, 2023
I have always had a great experience. I drive from family ranch so it is not convenient for me, but definitely worth it. Dr. Leslie is very thorough and obviously caring. The new office is very beautiful and clean and the staff is prompt and friendly as always.
Apr 8, 2023
It had been several years since I had my eyes examined and I had an appointment this past Thursday with Dr. Leslie DeMers. The staff at DeMers are friendly, knowledgeable and very professional, but at the same time treat you like family. Dr. L. DeMers did an exceptional job testing my vision, reviewing the tests that were administered on me and doing a comprehensive screening for the eye care that may be needed on me as a patient. She was so friendly and made me feel at ease when I had numerous questions related to my diabetes and how to move forward with making sure I understood how to best treat my medical condition and how it related to my vision and maintaining a healthy lifestyle. I much appreciated her advice. Thank you Dr. Leslie for such a great eye exam and advice!
Apr 7, 2023
Never got nervous and the doctor was fantastic
Apr 7, 2023
I am new to the area and new to Demers family Vision Group. The front desk staff was friendly and efficient. It is not uncommon at doctor's offices to wait beyond your appointment time to be seen, but at this appointment I was actually seen about 5 minutes early. A nice surprise! I had the pleasure of being seen by Dr. Old. She took plenty of time with me to check my vision and discovered a potential problem, which she explained very well and has referred me for further evaluation with another doctor. She was great. I consider myself lucky to have gotten her for my eye doctor.
Apr 7, 2023
The eye glass repair people were in between customers and were talking , B Sing a bit to loud and could hear in waiting area , not the blonde young lady. Very nice new store and was great to see you all again. Thank You for your help yesterday. Terril Barrett and Donna Barrett
Apr 7, 2023
Great new place very inviting
Apr 6, 2023
Explained to me the reason for my issue with my vision so I could understand.
Apr 5, 2023
Love everything about this place. Always a great experience.the new office is great. very fresh and welcoming.
Apr 5, 2023
I enjoy coming here. Everyone is so friendly. Dr. Old knows my health issues and she is great with me.
Apr 1, 2023
Beautiful new office. Love the staff. Can't wait to get my new glasses.
Apr 1, 2023
We always enjoy trips to your office. Your staff is always very attentive, and you Dr.s are knowledgeable and informative! Best place to take your first time contacts! Thank you!
Mar 31, 2023
Everyone was very nice. They took the time to listen to you. And quick. The doctor was very nice and answered all my questions. It was just an all around great experience. I expected a day of phone games while I waited, didn't have time to even get the phone out. No games here. They know what their doing.
Mar 31, 2023
Beautiful establishment, and very nice staff.
Mar 30, 2023
Short wait, comprehensive exam, positive environment, excellent care from Dr.McIntyre, great recommendations for eye health.
Mar 30, 2023
Dr. Leslie Demers is extremely knowledgeable and professional. Puts patients at ease
Mar 30, 2023
Very efficient, friendly and knowledgeable. They explained all aspects of the exam and helped me get insurance challenges worked out.
Mar 29, 2023
Staff is very friendly and attentive.
Mar 29, 2023
Everyone was professional, kind and communicative. I enjoyed my first experience with DeMers Family Vision Group.
Mar 29, 2023
So thankful for Dr Scott Demers! Him and the staff were very nice when I came in for my 1st appointment. He took the time to contact me after my appointment with the advice that I should go to the ER because of my blurry vision in one eye so that some things could be ruled out. After testing in the hospital I have MS which without his concern and advice I wouldn’t have know that the hospital tests were necessary.
Mar 29, 2023
excellent, well done and explained. Glasses prices seemed high however.
Mar 28, 2023
I liked Dr. Old, and was happy that you have the sophisticated equipment necessary to evaluate my eyes.
Mar 28, 2023
I am so happy with my recent visit there. I am so satisfied that I would like to recomend my friend. Her name is Letty Caligdong. I told her about you guys. Do I have to have her call you and make an appointment?
Mar 27, 2023
Beautiful clean office, happy, helpful employees, knowledgable Dr's
Mar 26, 2023
Very professional and did a thorough job with my eyes! Thank U for dealing with my eyes quickly. I also like the wide selection of grams U had on hand!
Mar 25, 2023
Great service, took the time to answer all my questions and the price for the glasses I bought were amazingly inexpensive. Refreshing
Mar 24, 2023
Everything about this office is 5 star! Friendly, efficient and helpful reception. A Doctor who is patient and thorough and takes the time to discuss your eye health in words that you can understand! Eyeglass technicians who give honest opinions about glasses and don’t try to sell you more than you want or need! We love that we changed from our old eye care to DeMers!
Mar 24, 2023
I have nothing but good things to say about this office. The gal’s are very friendly and they know their stuff. And the doctor’s are great as well.
Mar 24, 2023
Love Demer’s been going there since I was 6 years old really good people
Mar 24, 2023
very nice staff. excellent service.
Mar 24, 2023
I think this place is great! Everything worked like clockwork. I I have never had such a thorough exam and then afterwards the selection of frames was fantastic! I would totally recommend this place!
Mar 23, 2023
Dr. Leslie is great! she explains what she is doing and why it's important.
Mar 23, 2023
I love the quality of service that my family, and I receive. All questions answered. And, the place looks incredible!!
Mar 23, 2023
Both times I have been here I have been treated very well. Did not wait long at all before appointment. This place has been in business for over 40 years and the expertise shows. Highly recommend.
Mar 22, 2023
Long time established patient and wouldn't go anywhere else.
Mar 22, 2023
The entire staff is super nice and make you feel welcome. The whole process was fast and easy as well.
Mar 21, 2023
Very family oriented, comfortable atmosphere, great staff and Doctors
Mar 20, 2023
Everyone there was so nice and helpful. Dr MacIntyre listened to my issues and was very informative about my eye health.
Mar 17, 2023
Outstanding staff, very knowledgeable. Best eye doctor I have ever been too.
Mar 17, 2023
Dr. Macintyer is exceptional. He takes his time to make sure all my questions are answered. He is friendly and attentive to my needs. I highly recommend him!
Mar 17, 2023
Everyone I have encountered at DeMers is kind and thorough.
Mar 16, 2023
Friendly, Professional, and a great selection of glass frames.
Mar 16, 2023
Professional and courageous
Mar 16, 2023
The exam was very thorough, and Dr. McIntyre was very informative. Jennifer was excellent and so helpful. The location is very nice. Great crew!
Mar 15, 2023
Beautiful new facility and helpful staff.
Mar 15, 2023
I absolutely love it here! Fast, easy, and friendly
Mar 15, 2023
The staff there was very friendly and accommodating. It was my first time there and I felt very relaxed. My questions were answered truthfully and honestly. I feel I have a good BS radar and it never twitch.
Mar 14, 2023
Great service.. the Assistant was perfect and the Doctor was very personable, not to mention how nice and friendly the lady that helped me choose my glasses was.. I felt very comfortable and welcome
Mar 14, 2023
It’s very laid back and everyone is so professional and nice
Mar 14, 2023
Excellent eye professionals. Friendly staff. Love the new office.
Mar 14, 2023
Efficient friendly staff and doctors
Mar 13, 2023
Service was professional from top to bottom. I understood the exact status of my vision and was made aware of the option for a Rx for improved night vision.
Mar 12, 2023
I have been going to the DeMers family for 30+ years. They have always been awesome and every chance I get I tell everyone that wears glasses to go to them
Mar 12, 2023
DeMers vision group is the best! So friendly and thorough! I actually look forward to my yearly exams!
Mar 11, 2023
Dr. Leslie was great, got my eye feeling and looking better by the end of the day. I was in and out pretty quick and the staff was super nice and efficient!
Mar 11, 2023
Demers family is great majority of staff is excellent. Their front desk people are not too helpful they just stare at you when you walk in instead of greeting you. And they are not too friendly!
Mar 11, 2023
Everyone is welcoming and courteous.
Mar 10, 2023
Even though I do not like my eyes dilated it's always a great experience. Keep up the great positivity and professionalism caring culture you truly feel that the moment you walk in the door. Staff and Dr. is super knowledgeable explains things really well.
Mar 10, 2023
The new facility is awesome, the staff and doctors are awesome, the feeling I get that you care about my comfort is awesome, everything about you practice is awesome. Best experience ever
Mar 10, 2023
Your staff is so helpful and friendly. This was my first visit and I had a couple of issues with my eyes that were troubling me. Dr. Macintyre was great. Put my fears to rest and got me started on a program that immediately brought me some relief. I was so impressed that I requested him for my husband the following week and your scheduler was able to find him a spot. It is so nice to do business with people who take the time to make you feel cared for and valued. Thank you.
Mar 9, 2023
Everyone was very professional. I have disabilities and they accommodated me wonderfully. Very kind and efficient. I was in a hurry to get my tests done for my driver license to be approved and they got me in the same day I called. I would like to thank Dr McIntyre for taking me so quickly.
Mar 9, 2023
I thought Dr Mcintyre was great he very helpful answered all my questions and pixie was so personable while we were picking out my glasses and knew exactly what I was looking for
Mar 8, 2023
The new office is state of the art and modern. The staff is friendly and helpful. Always professional service provided.
Mar 8, 2023
Always welcomed by the staff….very informed on progress or digress by Dr. Scott. Glasses choice and adjustment always accurate and staff is also friendly.
Mar 8, 2023
Scheduled a diabetic exam for my older son.
Mar 5, 2023
I appreciate the courteous and professional treatment.
Mar 5, 2023
Everyone was kind, very welcoming and professional.
Mar 4, 2023
The staff here is very friendly and professional. From intake to the doctor and the lady who assisted me in finding a great pair of glasses, everyone provided superior service. Dr Old was very thorough in her exam and very pleasant. The office is beautiful and they have a great selection of designer frames. You won’t be disappointed!
Mar 4, 2023
I absolutely loved Dr Old she was fabulous, friendly, informative the rest of the staff were just as amazing the technician that checked my eyes was patient and friendly and the technician that helped with my glasses and measurements was friendly and knowledgeable
Mar 4, 2023
Very friendly and professional.
Mar 4, 2023
This place and people are the best in the area! Thank you all for all you do for our family!!!
Mar 3, 2023
Entire staff has always been friendly and efficient. Dr Leslie DeMers takes the time for any questions and is very thorough, Ps, love the new offices with all the updated equipment!
Mar 2, 2023
Staff is friendly and knowledgeable. Dr Old cares about her patients explain things to them. She also does everything she can to improve or help your eyesight.
Mar 2, 2023
From the time I walked in the door to the very end it was a class act. I was very satisfied with the appointment. The Dr. explained my situation in a way that no other Optometrist ever has. She was able to bring it to my level and I left the appointment feeling like I had gained more knowledge about my vision loss.
Mar 2, 2023
Very professional and helpful. It has a friendly atmosphere.
Mar 2, 2023
Everyone was friendly, Dr took his time to talk with me, answered all my questions. Great first visit!
Mar 1, 2023
Great service, really liked the staff
Mar 1, 2023
The best service the kindest people.
Mar 1, 2023
Everyone was very friendly. Dr was great and knowledgeable.
Mar 1, 2023
Excellent service. I was taken back at exactly the time of my appointment, everything be was friendly and efficient.
Feb 28, 2023
Patient, professional staff who encouraged dialog.
Feb 28, 2023
Have already recommended you to others.
Feb 25, 2023
Knowledgeable friendly staff. Gorgeous new location!
Feb 25, 2023
The front desk was not very accommodating. The blong female was rude and treated us as if we were a distraction.
Feb 25, 2023
Friendly and helpful. Clean new office
Feb 24, 2023
I encountered only kindness and consideration. They are very knowledgeable and thorough.
Feb 24, 2023
Friendly, Listens to what you say with real interest and takes time to address.
Feb 22, 2023
I highly recommend DeMers Family Vision Group. I am new to their practice and had a very positive experience with all services that were provided.
Feb 21, 2023
Excellent experience, the new office is beautiful very accommodating
Feb 21, 2023
great eye exam and would and have recommended your business to others
Feb 19, 2023
I was so impressed and very happy with the service and professionalism we received. The whole staff is kind and really do go out of their way to make you have a great experience!
Feb 18, 2023
Dr. Macintyre is the best optometrist i have every had.
Feb 17, 2023
Front-desk warm feeling! All staffs had smile. Also with Leslie as my doctor.
Feb 17, 2023
The front office staff are very helpful and efficient. My optometrist is a very caring individual who takes the time to explain the tests and results.
Feb 16, 2023
Staff is friendly, building is easy to get to. Wish you didn't close for lunch, just stagger then!
Feb 16, 2023
It was a very nice visit and the staff and Doctor Olds were very friendly. Love your new office.
Feb 16, 2023
I have been going to Dr. Scott for years and I am alway so impressed with him and his office staff.
Feb 14, 2023
Initial exam was very thorough. Explanations were clear.
Feb 10, 2023
Everyone was friendly and helpful
Feb 10, 2023
It was a very pleasant experience. Everyone was friendly. It was a pleasant experience all around!
Feb 10, 2023
My family and I have been coming to Demers for over 2 decades. They are the best and I highly recommend for children and adults.
Feb 9, 2023
Good location, lots of smiles and friendly interaction. Questions readily answered
Feb 9, 2023
I had an excellent experience. Helpful and courteous staff. Doctor explained things well.
Feb 8, 2023
Fantastic staff an even better doctor great experience and a beautiful office. highly recommend this doctor.
Feb 8, 2023
professional, friendly very helpful
Feb 8, 2023
Very friendly and courteous staff and doctor.
Feb 8, 2023
l Love the appearance and cleanliness all around and the temperature was perfect for waiting and visiting with Dr. Scott
Feb 7, 2023
I have already recommended. Dr. Macintyre was so informative and pleasant.
Feb 7, 2023
I had a great experience. They brought me back to get exams as soon as I checked in. My exams went smooth and fast. I love the glasses and contacts I ordered.
Feb 7, 2023
Very nice new office Amazing selection of glasses Dr Demers was great and patient
Feb 7, 2023
Great friendly and helpful appointment
Feb 7, 2023
Dr. Old is the best. She makes me feel so comfortable, answers all of my questions, never ever keeps me waiting, and is so thorough at every appointment. Thanks Dr. Old!!!
Feb 7, 2023
Dr Scott and the staff are wonderful to work with!
Feb 7, 2023
Dr Scott DeMers is always very professional yet pleasant and explains things in an easy to understand manner.
Jan 29, 2023
Great new location!! Huge selection of frames.
Jan 28, 2023
The staff is always friendly, efficient and the scheduling is excellent as I've never had to wait more than 5 minutes for my appointment. Dr. Scott DeMers explains everything carefully and takes the time to answer all of my questions.
Jan 27, 2023
Everyone was extremely polite and helpful. From the front desk to fitting my glasses were helpful and professional.
Jan 27, 2023
Scott is a great doctor and the staff is very helpful. Great new facility also. This eye doctor is great.
Jan 27, 2023
This last Wednesday was my first visit to this office.I was very impressed with the office and the staff. It’s a large practice and very efficient one. Everyone was so pleasant and kind. I also was impressed with the doctor I saw.My Overall experience was great.
Jan 27, 2023
The DeMers family is simply awesome, Dr Scott & Dr Leslie are compassionate,highly trained doctors, friendly & family oriented. Their family has has protected my families sight since we moved to Sparks In 1973, Don’t trust you sight to any other doctors in town.
Jan 26, 2023
Staff has always been courteous and Dr. Scott is great.
Jan 26, 2023
An excellent experience from the pleasant receptionist to tests conducted by a very nice technician to my exam by Dr. Macintyre.
Jan 25, 2023
The staff here are very friendly
Jan 24, 2023
Very professional staff and seen in a timely manner. Eyeglass selection went smoothly and staff was helpful.
Jan 24, 2023
I had an overall great experience. I was able to get an appointment very quickly and the staff was nice and efficient. Dr. Old was very personable and knowledgeable.
Jan 24, 2023
The staff is always warm and welcoming. The doctors always take time to talk to me like a person rather than going through the motions so they can get me out of the office faster. The optical department is different. Lots of time is taken to ensure the right frames and lenses are chosen. I can't say enough good about this group.
Jan 21, 2023
Every one is friendly and helpful. 😉
Jan 21, 2023
A very spacious and fully equipped new office! I found the new location to be a better fit for me with parking and accessibility. The variety of glasses was wonderful and of course, the staff was as exceptional as well. So friendly and welcoming.
Jan 20, 2023
Very pleased with the service from everyone. Starting at the front desk all the way through to my glasses purchase. I’m very impressed and would definitely recommend this office to my friends!
Jan 20, 2023
I love Dr Leslie DeMers. She takes her time with her pts. She’s very thorough
Jan 20, 2023
Friendly professional and I was very pleased with the doctor
Jan 20, 2023
Exam was very thorough and professionally performed by all staff. Excellent feedback at end of exam.
Jan 19, 2023
The staff were wonderful, very helpful.
Jan 19, 2023
Always very personal and supportive -- from Dr. Scott and staff.
Jan 19, 2023
I called got a same day appointment (someone cancelled ) the service was excellent --all of the personnel were friendly and efficient the equipment is state of the art no-one was trying to up-sell me I would give a ten -but as of yet -I haven't received my glasses --so pending that
Jan 19, 2023
Dr. Scott and staff are amazing — professional, experienced and expedient. I will recommend to family and friends.
Jan 18, 2023
The receptionist staff are very friendly, informative, and understanding of different Insurance processes. Dr. Scott DeMers is very professional, taking time to answer and explain questions and details of the examination and technology. Thank you very much.
Jan 18, 2023
My family and I have been patients for many years. Dr. Leslie takes her time and finds me the best contacts for my vision. The new office is beautiful and the entire staff I encountered were professional and friendly!
Jan 16, 2023
Very professional and friendly staff.
Jan 16, 2023
Wonderful service from all of the staff. Staff went above and beyond to help me find the frames I was looking for!
Jan 14, 2023
Very impressed with the entire staff at DeMers Family Vision! Dr. Macintyre was very professional and helpful!
Jan 13, 2023
Very friendly people working there. And professional. They really care about you and how your eyes are doing.
Jan 12, 2023
Great new space with lots of parking. Everyone is so friendly and helpful.
Jan 12, 2023
I love the new Dr! I was very pleased with his thoroughness. I feel like I finally got the prescription I needed unlike my last 2 visits. However with this said. I’m a completely unimpressed with you front desk staff. Customer service is their job. I did not feel welcomed. I was not pleasantly greeted when I walked in. I obviously interrupted what ever they were doing…didn’t look like much really. On another note…I had referred my niece to your office. I did make sure that you took her insurance. You all confirmed her appointment. We arrived and were advised that the insurance was not accepted. You canceled her appointment with out notification.
Jan 11, 2023
the place was great, newly moved. big space. Dr. Macintyre was very well professional and vey knowledgeable, very concerned on the patients. he covered everything including some questions , findings and results of the consultations.
Jan 11, 2023
The DR is great and friendly
Jan 10, 2023
Everything was perfect! From the tech, to the doctor, to the optician! The technician was very kind and explained everything very thoroughly. The doctor was again, very nice, gave an explanation for everything that was being done and why and he answered all my random questions with a smile. I then went right out to order glasses, the optician was very helpful and explained all my benefits. I was there for less than an hour total.
Jan 7, 2023
Everyone was very wonderful Dr. Was great and through
Jan 6, 2023
Everyone was very informative and understanding of my eye issues
Jan 5, 2023
The staff was friendly, the office was clean and there was a good selection of frames. Good prices and overall a good experience.
Jan 5, 2023
Great people. Super friendly and wonderful with childern.
Jan 4, 2023
The entire visit was GREAT. I felt like all cared and would do their best for me. From the entry to exit...it was just GREAT.
Jan 4, 2023
Simply Awesome !!! Great friendly staff and amazing customer service , very clean and organized
Jan 1, 2023
Amazing from beginning to end !! Great customer service and very friendly staff
Jan 1, 2023
Super friendly people! Experts in their field!
Dec 29, 2022
Very professional and knowledgeable
Dec 29, 2022
Dr Leslie is the best. I just love her
Dec 24, 2022
Very friendly Dr. and Mexican glasses eye fitter.
Dec 23, 2022
Dr. Old is amazing. Amber is always so sweet and efficient
Dec 23, 2022
everyone was so nice and professional. The new location is great.
Dec 23, 2022
Always very thorough. Explains everything needed in the future also for good eye health
Dec 22, 2022
You are all wonderful thank you for a great visit and caring about your patients
Dec 22, 2022
Excellent staff and doctor good selection of frames
Dec 22, 2022
everyone there is very polite and customer orientated...kudos to all there! Ivy helped me today and she gets an A+++, thanks for the excellent service!
Dec 21, 2022
All points of customer inter action was exceptionaly courteous, professional, and thorough.
Dec 17, 2022
Everyone at Demers has always been a treat to visit with, and have always been very accommodating. Dr. McIntyre was amazing!
Dec 16, 2022
Excellent care provided by an excellent team. On time, pleasant and everyone is friendly while being professional.
Dec 14, 2022
I came in with a need for progressive contact lenses. After speaking with Dr Leslie, I left with single vision lenses in two different prescriptions. I cannot read close up, I cannot see far clearly and drive safely. This is not a functional solution for me.
Dec 13, 2022
Been coming here for over 20 years. Staff is always friendly and kind.
Dec 13, 2022
I have been with the Demers family since 1970! I am now at my 3rd location with them! I love their new open and modern location, and of course, live chatting with Dr. SCOTT!
Dec 13, 2022
The staff and doctors are very knowledgeable and friendly. My doctor Dr Scott knows me and my eyes very well. Easy to do business with.
Dec 11, 2022
DeMers Family Vision is very professional, knowledgeable and friendly.
Dec 9, 2022
Friendly, helpful, and very professional staff. The frame choices were exceptional.
Dec 9, 2022
Friendly, compassionate and competent. The exceeded my expectations on the most wonderful way. I’d definitely recommend DeMers Family Vision Group.
Dec 9, 2022
A really great place for all Eye Care from A-Z. Great Doctors and really nice Receptionists. A well planned Clinic to meet Patients needs.
Dec 8, 2022
Optical tech was very good at explaining each operation. Dr. DeMers was outstanding in taking the time to understand my background and explaining the results of my exam in terms that I could understand.
Dec 8, 2022
Very professional friendly and courteous from the front desk to the Doctor to the fitting. Thank you
Dec 8, 2022
Best service, friendly staff.
Dec 8, 2022
Leslie was great and so we’re both assistance were awesome beautiful place very nice
Dec 2, 2022
Office is beautiful. Doctor was amazing. The girl helping us get glasses seemed a little judgy and rude.
Dec 2, 2022
For the last six plus years since moving to Sparks, DeMers has been our optical office. Over that time, Dr. Leslie DeMers has been the optometrist I’ve seen. My experiences, treatments, and advice have been excellent — this visit was no different.
Dec 2, 2022
I appreciated Dr Old’s professionalism and advice. Her diagnosis resolved a prior misdiagnosis which was very beneficial. Thank you. The staff was professional and friendly. The office setting was very clean, modern & spacious.
Dec 1, 2022
I’ve been with DeMers for several years, and have always been pleased with the staff and the work that they do.
Dec 1, 2022
Doctors and staff are fantastic and always professional.
Dec 1, 2022
The front desk folks were very nice and efficient when I arrived. As a new patient, I was very pleased with Dr. Macintyre, he was very thorough, explained every test, and what he saw, and mad the appointment wry enjoyable.. The optician was helpful and knowledgeable, just what I want. The new office is bright and spacious and lovely.
Nov 30, 2022
Best experience visiting an eye doctor ever. Doctor was very knowledgeable and has a great bedside manner. Office is beautiful.
Nov 30, 2022
Office was friendly, professional, thorough, and a great selection of frames.
Nov 23, 2022
Great new place, great doctor and staff.
Nov 23, 2022
Very nice office with friendly knowledgeable people.
Nov 22, 2022
Five Stars. Good folks. Great new location. Immaculate
Nov 22, 2022
Office staff was very friendly and helpful.. Very clean and exam was very thorough .
Nov 19, 2022
Made a new patient appointment with ease. Everyone was very pleasant and seemed to know their jobs well.
Nov 19, 2022
Very welcoming and friendly staff.
Nov 19, 2022
Front desk ladies were very nice(and cute). Dr. MacIntyre III is awesome. He seems to really know his stuff and gives off that old school, trustworthy doctor vibe.
Nov 18, 2022
I was pleased with the 2nd yearly visit.
Nov 18, 2022
Love coming in, it's fast. Everyone is nice and helpful. We have been patients for about 8yrs
Nov 18, 2022
Very friendly staff. Answered all my questions and took the time to make sure I was completely happy.
Nov 17, 2022
I was very welcome place looked amazing , everyone was nice and polite . I ordered glasses that I love
Nov 17, 2022
Wonderful new office, Dr Scott of course is awesome, always spends time and very personal. We have been going there for years and highly recommend this office. Rose Kimball.
Nov 17, 2022
well trained employees, everyone very pleasant to deal with....dr scott spent a lot of time with my husband and myself, explaining things...we were very appreciative......beautiful new offices, they all deserve it...!
Nov 16, 2022
Great staff and Dr. Leslie was amazing. Able to get me in for an emergency within the hour of me calling
Nov 13, 2022
I'm a people person and I think that the people businesses employ represent the business. Your staff is remarkable, and Dr. Leslie is brilliant and so easy to engage with. I felt so comfortable at the DeMers Family Vision Group. Many thanks! Julie Frank
Nov 12, 2022
I was very impressed at the service and professionalism of the staff and the skill of the physician. Their teamwork far exceeded my expectations for a busy practice. I could not say enough about the care that is given to their patients.
Nov 12, 2022
I had no issues with my visit.. I was on time and was greeted in a friendly manner.. My experience was to my liking..!
Nov 11, 2022
I just love Dr. MacIntyre and will be coming back next year
Nov 11, 2022
The staff and Doctors were friendly, courteous and professional.
Nov 10, 2022
Amazing service, everyone is so helpful and the new facility is great!! Thank you!
Nov 10, 2022
Best eye appt ever, and that is saying a lot! I have had vision issues since 1985. I have a very high prescription and have been struggling with some up close issues...Dr. Scott came up with some very creative options and we are testing those right now. Thank you, thank you!!!!
Nov 9, 2022
Everyone was very nice. Like your new office. Seemed a little pushy on trying to sell glasses.
Nov 9, 2022
I felt very personally taken care of by Dr. Demers. He knew my situation and we were able to talk about our other professional providers involved with a good forward strategy.
Nov 8, 2022
Love Dr. Old. She always explains so well and answers all my questions. She is kind and professional
Nov 8, 2022
Fun, friendly and they make you feel like family
Nov 7, 2022
the employees at DeMers are always so courteous and helpful, I real pleasure to see! The New Office is awesome must be a real change for all of you... Thank you!
Nov 7, 2022
All this is super good, the only thing missing is an interpreter in Spanish and it would be perfect
Nov 5, 2022
Very thorough exam and explanations
Nov 5, 2022
Every eye issue was thoroughly discussed and ordering replacement lenses was a snap. The new office has plenty of space.
Nov 4, 2022
actually I was impress by the service and the equipment plus the new place in Sparks Blvd but the price of the Glasses was a little bit too much, meaning over $1K for prescription glasses with no premium frames is a lot. The other item that could make a difference will be to be able to fill up all the forms on line in advance versus do it the old way by hand at the office.
Nov 3, 2022
Friendly and always willing to make time for our appointments and needs if needed ASAP
Nov 3, 2022
Knowledgable, proactive, professional, qualified care from beginning to end. Entire team is responsive to my needs and requests, not theirs!
Nov 3, 2022
Very thorough, friendly and does not try to sell me new glasses when not needed
Nov 2, 2022
We are very happy with our first appointment. Doctor Scott Demers explained what we needed to know. The place is convenient and all the instrument are high tech. Also gave me an sample for my dry eyes to try.
Nov 2, 2022
nice response from answering the phone to fulfilling need
Nov 2, 2022
Very beautiful office, even better care. I love coming to these guys. The absolute best in Reno. I've been coming here for the past 10 or so years.
Nov 1, 2022
Dr. McIntyre was awesome!
Oct 29, 2022
The staff and doctors are great! The ly don't try to sell you things you don't need, and are very helpful!
Oct 29, 2022
I love all the staff and Drs at this office!
Oct 28, 2022
Dr. MM was very friendly, courteous and explained the condition of my eyes in a way that I could understand. I felt very well informed after my appointment. Thank you!
Oct 28, 2022
Great, services, people
Oct 27, 2022
Coming to De Mers Family Vision is always a positive experience for me. Their new offices are spacious and bright. However, it's the people that please me the most. They are competent, caring and take as much time with you as is necessary to perform a thorough evaluation.
Oct 26, 2022
Everyone there is great, and totally awesome!!
Oct 26, 2022
Great service, and easy flow with patients...nice vsit..
Oct 26, 2022
Beautiful facility. Friendly, professional staff. Zoe and Veroica in particular. Knowledgeable optometrists. Dr. Macintyre
Oct 26, 2022
Great experience! Quick but knowledgeable, had me seeing crystal clear.
Oct 26, 2022
I love the new building It is open & well lighted. It is also closer to my new home & easy too get to.
Oct 26, 2022
I was very disappointed to find myself with a new doctor. I was quite happy with the Dr I have had for years and don't know why I had to change. He didn't do anything thing wrong and I'm sure he is a very good Dr, I just didn't expect it.
Oct 25, 2022
Very efficient. No time wasted from the moment you walk in to the moment you leave.
Oct 25, 2022
New location is beautiful, Amy was very friendly and professional . All of the staff was friendly. Dr. DeMers was very nice to work with. I will be back, I will recommend DeMers Family Vision to everyone looking for a great Dr. and staff.
Oct 25, 2022
Great customer service.. staff very knowledgeable and friendly. Love the new location.
Oct 22, 2022
All staff provides friendly and very attentive service. They strive for the best accuracy and care with little wait time.
Oct 22, 2022
Wonderful service, quick appointment, lots of kindness needed support.
Oct 22, 2022
Great customer service. Super friendly staff.
Oct 21, 2022
Beautiful new office with state of the art equipment. The people that work here are exceptionally courteous and kind, and very knowledgeable about everything optical related. They have all of the latest fashions in designer glasses. Just a great place all around.
Oct 21, 2022
Very efficient process. Waiting time is minimal. Dr. Scott is great. Very knowledgeable & great at communicating. Wait time for my new glasses was less tha 2 weeks.
Oct 21, 2022
it was my first time visiting and i would recommend them to anyone! it was super quick and super helpful.
Oct 21, 2022
I've been going to DeMeres since at least 2008. I have consistently had positive experiences with my appointments. I've also had positive experiences taking my children here too. The staff is always kind, professional and helpful. Appointments are easy to schedule, I especially appreciate the abilty to schedule online. Appointments typically run on time.
Oct 20, 2022
Friendly staff and doctor.
Oct 20, 2022
Dr. Demers has built a very efficient operation at his office. Every single member of his staff perfectly compliment each other. Going there only once a year saddens me because I marvel at the operation.
Oct 19, 2022
Very very friendly. Took good care of me. Helped with any questions I had.
Oct 19, 2022
Friendly, everyone was polite and professional and quick.
Oct 17, 2022
My husband and I have been patients of Leslie and Scott DeMers for years. They have always been extremely knowledgeable and very professional. Their staff is also friendly and efficient. I highly recommend DeMers Vision Group!
Oct 16, 2022
Amazing service the staff is always smiling and friendly! Dr Leslie is the best she is always very welcoming!
Oct 14, 2022
Tha staff was very knowledgeable, courteous, friendly and helpful.
Sep 29, 2022
These guys are the best you leave with the feeling that you just had the absolutely best exam and attention available
Sep 28, 2022
Everyone is friendly and helpful, the office is welcoming and timely!
Sep 28, 2022
Very friendly staff.Dr.DeMers is the best.Our family seeing him since he took over from his grandfather.
Sep 28, 2022
I just love the professionalism of your office and the excellent vision care. Dr Lesiie is the best! She listened, understood and answered my questions, and gave me the best advice to continue caring for my eyesight.
Sep 28, 2022
very nice and profesional
Sep 27, 2022
Dr. Scott is always amazing and extremely helpful.
Sep 27, 2022
Great customer service from all staff
Sep 24, 2022
Great staff, great service. It was busy but they were on time with appointments and very friendly.
Sep 24, 2022
Dr. Scott is the best !!!!! Great place
Sep 23, 2022
Just the friendly feeling and I don’t feel you are just trying to sale me glasses.
Sep 22, 2022
Was the best visit the kids ever had at eye doctor the staff and doctor was really helpful and friendly
Sep 22, 2022
Dr. Macintyre was excellent making my daughter feel comfortable getting contacts.
Sep 20, 2022
This office is very efficient and everyone is always very friendly. My wait was extremely short and I was in and out quickly.
Sep 20, 2022
Efficient and friendly staff. Never a wait. Love Dr. Scott!
Sep 20, 2022
almost my whole family attends this practice and we love the providers and the staff. great job to all of you and thanks for all that you do.
Sep 20, 2022
I have always been treated great at every visit and your staff is always friendly and they all seam to know their job well. thank you keep up the good work.
Sep 20, 2022
Total experience was great. The staff is friendly, keeps you informed and very helpful. Dr DeMers was professional, kind and caring.
Sep 18, 2022
The staff were very polite and professional. The Doctor was thorough and took her time. The office was a little cramped, however they are moving to a bigger place that would also be in a better location.
Sep 18, 2022
Friendly, professional, thorough, a V6
Sep 17, 2022
First time using this eye doctor and we very happy with the entire experience. They seemed to respect us
Sep 17, 2022
Employee was very polite and helpful.
Sep 16, 2022
Great service! Very friendly!
Sep 14, 2022
I love your DeMer group, the staff and Doctors are great, very thorough and friendly.
Sep 14, 2022
Everyone is so awesome!! Dr Scott is the best!!!!!
Sep 13, 2022
Always helpful and professional and friendly
Sep 13, 2022
The staff is very kind and the doctor was helpful.
Sep 10, 2022
On behalf of myself & Linda Harris we are pleased with the family atmosphere and friendly, professional quality of the Staff & doctors... each person we came in contact with took the time to answer our questions and we never felt pressure from anyone to move on until we were ready to leave. Treated with respect. Thanks, Larry Harris
Sep 10, 2022
Great Dr. Very informative. Highly recommend. Thank you,!
Sep 10, 2022
I like the way your office operates. I also liked the happy disposition of people working there. You could tell they liked each other and their jobs. Loved Dr. Old!
Sep 9, 2022
Every single person that works there was kind and professional not just with me but with everyone that came in. The eye exam was the most thorough I've ever experienced. I highly recommend DeMers to everyone.
Sep 8, 2022
Dr. Scott spends the time to make me feel that everything is being reviewed to make sure I’m good for another year.
Sep 8, 2022
Very professionally, timely and sincere.
Sep 7, 2022
They were amazing. Friendly, fast, thorough, and very accommodating of our family.
Sep 2, 2022
Everyone at DeMers are professional. They have always been cheerful and helpful during my appointments.
Sep 1, 2022
I was most grateful because you saw me when I did not have and appointment. Also all the clerks are very nice and dr McIntyre was very through and explained everything in an easy way. Thank you.
Sep 1, 2022
I needed to get into the office right away because I lost my glasses. Dr. MacIntyre was able to see me the next day. He was amazing. He was very thorough and professional.
Aug 31, 2022
Great service and staff. I really appreciate Dr. SCOTT ABD THE MSN YOU ADJUSTED MY GLASS TO MAKE THEM FOCUS BETTER.
Aug 31, 2022
Great office! Efficient, professional and welcoming staff. The doctor took his time, explained everything well, was professional and courteous.
Aug 31, 2022
I was seen urgently for a subconjunctival hemorrhage for my left eye. I had a NP appointment in a few weeks to establish care, however the staff was able to squeeze me in the same day I called. When I arrived to the office I wasn't even finished filling out my paper work before they called me back. I was evaluated swiftly and sent on my way with the answers I needed.
Aug 31, 2022
Always a great experience from making the appt to checking out! Knowledgeable, professional, friendly staff!
Aug 30, 2022
LOVED my experience! Highly recommend your eye care to everyone.
Aug 30, 2022
New patient, welcomed aboard really quick, for an appointment, paperwork can be done online, but did it in person, staff is very nice and efficient.
Aug 30, 2022
Every one was awesome made me feel very comfortable and at ease. Very professional.
Aug 30, 2022
Long wait time. The office staff was very friendly. But due to my appointment being on my lunch break I was hoping to start at my exact appointment time which was 11 o’clock but didn’t get seen by the doctor until after 12pm.
Aug 30, 2022
The staff and doctors at DeMers have been taking care of my family's vision for quite a few years now. Friendly and professional and very helpful. I have always been greeted promptly upon arrival, and have never had to wait more than 10 minutes for my appointment. Dr. Old has been thorough and understandable when discussing my vision and eye care. And when choosing and fitting eyeglasses, the staff has been very helpful. I have recommended DeMers to several friends and family members, and will continue to do so.
Aug 28, 2022
In all my visits I have always experienced professional courteous and very efficient service. I will keep going back and recommend my friends to go
Aug 28, 2022
Very welcoming, professional, knowledgeable and thorough. Everything was explained well and they take time to answer questions. Excellent teamwork, quick and efficient. There's nothing that I noticed that could be improved! 😊
Aug 26, 2022
The staff and Dr. Mackenzie were AWESOME! He did a fantastic job explaining the health of my vision and was very personal! The staff is always kind and welcoming as well! Plus, I loved the music station!
Aug 26, 2022
I absolutely LOVE coming too DeMers because each and every one of you are AWESOME!! The staff does a very professional job and the atmosphere is excellent! THANK YOU VERY MUCH! Ms. Leslie is the best at what she does and it is MY HONOR having her as my eye Doctor!! Again,THANK YOU! WITH RESPECT TOO YOU ALL Dennis L.
Aug 25, 2022
Very professional! I have been going to Eye Doctors for over 40 years, and this was by far the best experience I have had! From the moment I entered the office, everything was timely, well explained, everyone was very pleasant and helpful!
Aug 24, 2022
Both Dr DeMers are excellent in contact lens care. The staff is friendly and helpful. I recommend them to anyone.
Aug 24, 2022
The nurse and Dr. mcIntire were the Best! So professional!
Aug 23, 2022
Excellent service. Very knowledgeable, professional, thorough and kind doctors and staff.
Aug 23, 2022
Dr. Scott and all his team are very kind, compassionate and most importantly for most, on time and efficient! I was examined very quickly and the Doctor didn't leave me waiting forever like many physicians. I would highly recommend the office of the Demers family practice
Aug 23, 2022
This is the best, most efficient office in town. The doctors are great and they have the friendliest staff. Everyone is helpful, knowledgeable, and most respectful. We wouldn't go anywhere else.
Aug 20, 2022
I have already recommended your office to several friends and family members. One friend has already made an appointment and one family member is going to make an appointment soon.
Aug 19, 2022
DeMers has great staff that are all super friendly. They seem to genuinely care. Our whole family goes here and we all have had great experiences. Thanks for the great service!
Aug 18, 2022
I have been a patient at DeMers Family Vision Group for at least 16 years. Their front line staff are friendly and efficient. It is easy to make an appointment and the wait time is very reasonable. I had an occassion to be scared because I had a patch of gray in my field of vision. I called the office and Scott DeMers told me to come in immediately. It turned out to simply be a visual migrain but he assured me that my visit was important to him and he was pleased that I called. He treats me with kindness and yet is totally professional. I wouldn't go anywhere else.
Aug 17, 2022
The office and personnel are clean, professional and prompt with appointments and do a good job of explaining the process as one is walked through the preliminary steps of the eye exam.
Aug 16, 2022
Great staff! Helpful, knowledgable and kind!
Aug 16, 2022
Fast check-in. The staff and doctors were friendly and professional.
Aug 16, 2022
Everyone at DeMers has always been great in all the years I have been going in to get my eyes checked. Always treated with great care and answered all my questions. I would give their phone number and address to anyone I know.
Aug 13, 2022
Five-star experience. Everybody was very helpful and assisted who started with me was very attentive it was on point and then once I saw the doctor himself he was very calm and relaxing and getting everything Foley answered any hall questions and I had great experience
Aug 11, 2022
All staff are very friendly and professionally
Aug 11, 2022
well run, on time. This survey has problems.
Aug 10, 2022
Doctor was sympathetic with my struggles
Aug 10, 2022
Love Doc Scott! Entire staff amazing! Love to refer our friends and my real estate clients to De Mers!
Aug 9, 2022
I was very pleased with all aspects of my appointment. I thought Dr. Old was very thorough.
Aug 5, 2022
Dr. Macintyre is wonderful! He took the time to listen to my issues and offered some practical and easy solutions to my dry, fatigued eyes. The office is busy yet very efficient. I didn't wait more than a minute or two before they started on my exam. Great service!
Aug 4, 2022
I have been going to DeMers family vision for over 10 yrs now. Best Dos ever! Best staff too! Always smiling and greeting everyone joyfully. No complaints at all. Will not go anywhere else.
Aug 2, 2022
The staff is very friendly. You are promptly seen at your appointment time.
Aug 2, 2022
Everyone was pleasant and professional. Great choice for your optometry needs.
Aug 2, 2022
Dr leslie is so nice my daughter loves her she is so patient
Jul 31, 2022
Dr leslie was so kind to my son worked with his mental disability and took her time with him I am so happy that demers is my choice for my kids
Jul 31, 2022
Dr. Leslie Demers was amazing with our baby. She is obviously very knowledgeable and was open to answering all of our questions. We didn’t feel rushed during our visit. The front office is also very friendly. Thank you for a great experience!
Jul 30, 2022
Love this place, everyone is helpful and friendly. They have a great selection!
Jul 30, 2022
My kids and I are treated well there.
Jul 30, 2022
Everyone was so friendly and courteous. From the Receptionist, to the Doctor's assistant, to the person who helped me with choosing my frames and accessories for my glasses. And I must mention Dr. DeMers, she was so friendly and was good at explaining my individual eye problems. I can honestly say I look forward to seeing her again.
Jul 30, 2022
Very nice staff. Very informative.
Jul 30, 2022
Very nice staff. Very informative.
Jul 30, 2022
Dr Leslie Demers is amazing.. She is very patient and explains everything. She takes his time with it . I would highly recommend her . Also, Jennifer helped me picked out glasses. She is very helpful and also takes her time . I would definitely recommend her also .
Jul 28, 2022
always welcoming and kind, have been with them for YEARS
Jul 28, 2022
I had a great experience!
Jul 28, 2022
We love Dr McIntyre……he is so kind, gentle & a thorough professional!
Jul 28, 2022
Nice people, good processes and service
Jul 22, 2022
For 15 years my husband and I have been patients of doctor Scott’s. We drive 160 miles one way for our appointments. Why you might ask, well a lot of reasons. The professionalism and knowledge of doctor Scott and his team, because we have never waited more than 5 minutes for our appointment. We have never felt rushed. We have never felt like an inconvenience or a pest when asking questions or needing help. We always receive friendly/welcoming service. I can not say enough about the atmosphere of the office or the personal attention we have received. We will be patients for life!
Jul 22, 2022
Got right in. Took care of my left eye. Great service, eye = no pain .
Jul 21, 2022
My exam was very thorough and the staff is very nice and friendly!
Jul 21, 2022
I don't remember ever having such a thorough eye exam. Dr. McIntyre was great and he took the time to answer all my questions and explained everything he was doing. The front office staff were efficient and professional and my examination began on the time of my appointment.
Jul 20, 2022
Dr Scott DeMers is the best. He's very personal and professional.
Jul 16, 2022
I found the staff of the DeMers Family Vision Group to be very friendly, yet very professional.
Jul 15, 2022
You Doctors and your staff is always so kind and helpful. I always appreciate. This location is really out of my way but your kindness always keeps me coming back...
Jul 14, 2022
Great service and excellent doctor
Jul 13, 2022
Friendly, knowledgeable staff
Jul 13, 2022
Everyone I met on my first visit was patient kind and helpful Very hard for me to get to and from because of mobility issues No one rushed me they explained everything along the way!
Jul 11, 2022
Everyone is all very friendly and helpful it makes your appointment enjoyable
Jul 10, 2022
I feel confident that my vision is carefully examined to maintain great eyesight.
Jul 10, 2022
I can’t imagine going anywhere else for my eye care. From the front office staff to the doctors to the gal who helped me choose my glasses, everyone is kind, professional and efficient. All of my questions and concerns were addressed and had the experience of being taken care of.
Jul 7, 2022
Everyone at DeMers Family Vision Group is outstanding and makes it a pleasure to be there. Dr. Leslie and Dr. Scott are both very professional, knowledgeable, skilled and care about me as a patient. They always explain everything in detail and answer all my questions. And they're never try to push me into anything when I've decided to wait on an option that was given to me. I'm extremely happy with everyone at DeMers, and will a patient of theirs for years to come. Thanks for all you do.
Jul 6, 2022
Every one was so helpful and if we changed our mind or did not understand something they explained well. We were treated with respect.
Jul 6, 2022
For years I have come to DeMers for glasses as well as with serious eye problems. Both "Dr. Scott" and "Dr. Leslie" have attended me, though I generally see Dr. Leslie. Recently I had a more complicated situation and had many, many questions; Dr. Leslie listened, understood, and answered all of them, with none of the impatience that you get from so many doctors—and this at the very end of a frantic Friday! When you come in worried to death over some new and unique problem, if you can walk out of a doctor's office with a full understanding of it and how to handle it, I'd say that's a fine doctor to have! And, over the years I have always found the staff members exceptionally friendly, efficient, and happy in their jobs. Thank you "DeMers Family Vision Group".
Jul 2, 2022
Always professional and great service!
Jul 2, 2022
Everyone is pleasant and professional.
Jul 2, 2022
This is my first time ever needing glasses, and I had a wonderful experience. Everyone was so nice, helpful and informative
Jul 2, 2022
very helpful, professional staff
Jun 29, 2022
Normally I have enjoyed my visits here, this time around was very different. Doctor Leslie was very pushy about a surgery I'm not ready to have. The office staff was much worse, they saw me as a walking credit card and were very very pushy about the same thing. Not sure what happened here that day.
Jun 26, 2022
Dr. Leslie is always personable, and very knowledgeable. Always a nice visit.
Jun 25, 2022
From the first phone call all the way to my exam and picking out glasses everyone was extremely friendly and helpful….definitely would recommend!
Jun 25, 2022
The Doctor was very friendly, thorough in examination, definitely will be returning to this doctor next year.
Jun 24, 2022
All of the staff were great and very caring. My husband and I were so impressed. Dr. Macantyre was very thorough and friendly. I would definitely recommend your practice Thank you
Jun 24, 2022
Dr. Macintyre III is a wonderful eye doctor. He is very thorough in his exams and assessment, explaining his procedures and asking questions throughout. His expertise, professionalism, and genuine kindness and patience make him someone I can highly recommend.
Jun 24, 2022
This was first visit. It was very smooth and efficient. Fun doctor, great staff up front, staff knowable in what kind of frames would be right for you. I liked that.
Jun 23, 2022
Love Demers! The staff is so friendly and helpful :)
Jun 23, 2022
It was a great experience , the entire office works as a team!
Jun 22, 2022
I was so impressed with Dr. Scott DeMers and his staff. I had hoped I would find an establishment as good as my previous eye doctor, who retired. I went to this business and I left knowing I will be making them my permanent eye care business.
Jun 22, 2022
Ty for the 5 star service...
Jun 22, 2022
I have been coming to Dr. DeMers for a long time. I think he is great.
Jun 21, 2022
I’ve been to a few different eye doctors and none of them have ever helped choose the right pair of glasses for me. He gave his honest opinion about what looked best on my face. Scott DeMers and the entire staff are fantastic!
Jun 18, 2022
I would go no where else because everyone there appears to still truly CARE about the people that walk in. So refreshing so wonderful to see a medical professional that still cares about their patients. And to top that all the staff is equally amazing.
Jun 17, 2022
Very efficient, extremely knowledgeable and friendly.
Jun 17, 2022
Dr. and staff were wonderful! Friendly and helpful.
Jun 17, 2022
I had been turned away at 2 urgent care locations and was about to try my luck at a third when a friend and DeMers patient called and scored a same day appointment. I was treated, diagnosed, got prescriptions and recommendations for OTCs, and am feeling 100% better and reassured today! Grateful to have found DeMers!
Jun 17, 2022
Have been a patient of this practice for 10 years and I wouldn’t go anywhere. Never disappointed and they always deliver. There’s a reason they’ve been around for a while.
Jun 17, 2022
Everyone at DeMers Group is wonderful- very friendly and helpful
Jun 15, 2022
Excellent care received by very professional and k
Jun 13, 2022
Friendly knowledgeable likely to continue using.
Jun 11, 2022
They have nice and friendly staff that explains everything that is going on through out the whole cost would highly recommend.
Jun 11, 2022
i APREICIATE THE WHAT i FEEL IS SPECIAL CARE UPON MY ALLOWING YOU KNOW THAT I WAS HAVEING SPECIAL PROBLEMS AND DID NOT TRY TO PUSH THINGS AT ME DR.OLD DID A SUPERIOR JOB AT MAKEINGSURE TO EXPLAIN MY PROBLEM AND POSSIABILTYS OF THE FUTER I STILL CANT SEE BUT I AM COMPFO0RTABLE WITH IT AND LOOKING TO FUTURE DIAOGNOSES A VVERY PERSONAL TOUCH AND ALSO WOULD LIKE TO STATSE THAT THE PEOPLE THAT WAITED ON AND TESTED ME WERE ALL POLITE AND SEEMED CAREING,THANK YOU ,,,,,, i STILL DONT KNOW WHY WOMAN HAVE TO ABUSE THIER BODIES WITH ALL THOSE TATOOS THEY SURE TAKE AWAY FROM THIER BEAUTY THOUGHT i WOULD THROW IN A PERSONAQL NOTE cARL COLLINS
Jun 10, 2022
very friendly, great complete exam. See you next year
Jun 9, 2022
I have been a patient for over 30 years now. The staff has always been very pleasant.
Jun 9, 2022
Great atmosphere- they listen and talk to you and take the needed time for each patient
Jun 8, 2022
I have always had good service here. The doctors and staff are excellent!
Jun 8, 2022
Always very concerned and knowledgable about my precious eyesight.
Jun 8, 2022
Best optometrist in the area. Have been with them for years now and each visit is easy, friendly and professional.
Jun 4, 2022
I always recommend the demers team anytime someone asks about a new ophthalmologist. Everyone is so friendly and willing to help. I have never had a bad experience in the 15+ years I’ve been a patient!
Jun 4, 2022
Dr Lesley is very thoughtful, listens very well and answers all my concerns.
Jun 3, 2022
I highly recommend Demers Family Vision. The Doctors and staff provide the highest level of medical eye care.They are very thorough, caring and friendly. They have been caring my eyes for 7 years and I wouldn't go anywhere else.
Jun 3, 2022
Great service by the doctors and staff. Friendly, professional and helpful
Jun 3, 2022
Great experience from Dr. DeMers and his Team
Jun 1, 2022
It was a great experience everyone was very helpful I also I had all of my questions answered.
May 30, 2022
So glad to back with DeMers Family Vision group! You made me feel comfortable and confident. Thank You
May 28, 2022
Wonderful customer service.
May 28, 2022
The Staff is extremely friendly. The office has a very proffesional yet relaxing vibe to it. Dr. Scott Demers is honest and very caring for my eye problems. He always provide A+ care. They also have great selection of eye glasses. They're very attentive to my needs and concerns. I highly recommend this to anybody who is looking for an optometrist and a new cute pair of eye glasses.
May 28, 2022
Dr. Leslie and staff are always attentive and caring.
May 27, 2022
I received a thorough, professional eye exam and help in picking out new frames. Everyone in the office is friendly and efficient.
May 26, 2022
Everyone at DeMers respect customers time
May 21, 2022
I am very happy with the service I recieved
May 21, 2022
The best you guys treat customers and make the feel at home with care :)
May 20, 2022
Overall great experience!
May 20, 2022
DeMers Family Group are wonderful people! The employees are so helpful. Thank you Ivy for taking such great care of me once I arrived at the front desk. Thank you Delilah and Simone for being so wonderful in helping me once I got into the room where my eyes would be checked. Thank you Dr. Mackenzie Macintyre for your kind and gentle manner. I will see you next year! Thank you Tofi for making my initial appointment and for kindness in helping me to try on some glasses. Thank you all for making my visit comfortable to be there and for working with me regarding my technology issues.and for making me feel so very welcome. Gloria Frank
May 20, 2022
Very friendly and although they were pretty busy they did there best at taking care of us!! Thank you
May 19, 2022
Very helpful and friendly people.
May 18, 2022
Everyone in the office is very nice and explains everything so I understood what was happening. My granddaughter sees Doctor Leslie and she really likes her. I saw Doctor Old and I really really like her I hope I see her every time I come to the office. Thank you girls for making me feel welcome.
May 18, 2022
The staff are attentive and greet patients with a smile. No long waiting period. You will feel at ease during the entire consultation/ check up.
May 15, 2022
Great people, very friendly!!!
May 14, 2022
Every one was super nice and I got right in. Didn't even have time to read my book.
May 13, 2022
The service was on time, very nice associates!! All the associates seemed trained and knowledgeable! A pleasant visit. Thank you. 5 stars of 5 stars!! Thank you gw
May 13, 2022
Great eye practice. Quick and efficient, yet took the time necessary to answer my questions completely.
May 13, 2022
It’s always a friendly and caring environment that I appreciate
May 13, 2022
Every one that helped me from minute I walked in to minute I left was extremely helpful and friendly. Receptionist to doctor, all great. Thank you
May 12, 2022
Very polite, efficient, knowledgeable. One improvement could be to provide more detail to walk patients through all the costs of eyeglasses, with just the total amount given.
May 11, 2022
Very professional and friendly from the moment I walked in the door. Knowledgeable staff all the way around.
May 11, 2022
Friendly, knowledgeable and helpful staff!
May 11, 2022
Great service by all staff! Very pleasant experience!
May 7, 2022
The staff is very caring and answers all questions. You feel very connotation KE when there and after your appointment.
May 7, 2022
I absolutely love you!!!!
May 7, 2022
Everyone in your office are very nice. I am recommending my niece's family to your office.
May 6, 2022
Been going here for years. They consistently maintain a high standard of service from the minute you walk in the door to final checkout. Wouldn't consider going anywhere else.
May 5, 2022
I received the most thorough eye exam in the 25 years that I have worn glasses.
May 5, 2022
Wonderful service from entire staff and Dr Leslie. Thank you!
May 5, 2022
great doctors, very smart and friendly
May 4, 2022
Been going to DeMers for 8 years, great eye doctors!!!
May 4, 2022
I was able to get right in. The staff was friendly. Had my eye examine and was asked what my main concern was besides it was a yearly eye exam. My vision I thought had changed and then I was interested in finding out about cataracts that I was diagnosed a couple of yrs ago. Come to find out the reason my vision had changed was due to the cataracts . Nice to be able to cut to the chase and get a referral to a a Dr. that specializes in those. Great job 👏
May 3, 2022
I’ve come here for years and have never been anything but satisfied. Friendly staff and Dr. Scott DeMers is great!
May 3, 2022
Staff is very efficient and knowledgeable. Dr. Old is an excellent eye doctor. She fully explains all aspects of the exam including any follow-up procedures that you may need.
May 1, 2022
Great service and wonderful staff
Apr 29, 2022
Dr Leslie DeMers has excellent bed side manners. Very thorough and professional with my 93 year old mother.
Apr 28, 2022
My girlfriend recommended demers I like the friendly atmosphere
Apr 27, 2022
I was referred to this office by my daughter and told me this office had the best reviews and now I know why!! The office is spacious and clean and everyone was very friendly and my Eye Doctor was very knowledgeable and was able to give me a very thorough eye examination! The entire atmosphere in the office was very professional with a large selection of frames and a lot of seating which was very comfortable. I highly recommend DeMers Family Vision Group to everyone for their next eye appointment and you won’t be disappointed!
Apr 26, 2022
Love Dr. Scott and all the staff at Demer's. They are all super friendly and helpful and take the time to answer any question I may have. I recommend them to everyone!!
Apr 26, 2022
I have been going to Demers Family Vision Group for aboit 15 years. My latest appointment had minimal wait times. The examination was thorough and Dr. Demers was peraonable and professional. The glasses coordinator answered all my questions, helped me get my new prescription, and was able to adjust my old pair to fit better. Great experience.
Apr 26, 2022
Everyone was very nice new .
Apr 23, 2022
I was pleased with the exam and the selection of glasses but when I sat down to purchase my glasses I had picked 2 frames the first pair with the lenses and exam were a little over $200.00 which was fine. The frame was around $155.00. When I was given the price on the second pair the price on the frame was around $165.00 but the total cost I was given was around $600.00 with the lenses. I did have insurance and I asked why the second pair was so much the lady said it was because of the lenses. This does not make sense to me.
Apr 23, 2022
DeMers Family Vision Group I would recommend any friends and family.
Apr 22, 2022
Very friendly and courteous.
Apr 22, 2022
My very first visit to their office. Very efficient, took my time as being as valuable as theirs. Was in and out for appointment in under 40 minutes. Very personable.
Apr 22, 2022
Dr. Leslie DeMers has been very impressively professional and highly skilled eye specialist. I have never been treated poorly during the examination and she is definitely detailed oriented optometrist. She is very courteous and friendly. Thank you, Dr. Leslie DeMers.
Apr 21, 2022
Everyone was very nice and helpful
Apr 21, 2022
I had a wonderful experience at DeMers Optometrist. Everyone there was very attentive and made sure that I had a good experience
Apr 21, 2022
Everyone was very friendly and helpful. The doctor was very nice and explained everything that was going on. I highly recommend them.
Apr 20, 2022
Demers Family Vision Group is awesome! My husband and I saw Dr Leslie Demers for eye exams and vision checks. She is very knowledgeable and so kind. She really cares about her patients. She listened to our concerns and came up with a vision and eye health plan catered to our specific needs. You will feel comfortable and cared for at this practice; from the moment we walked in the staff was friendly and helpful. Getting fit for the glasses we needed was easy and straightforward. We had a great experience at Demers and look forward to the continued care we know they will provide for our eye health and vision needs.
Apr 19, 2022
I won’t go anywhere else . Scott and Leslie Demers are both wonderful to work with and very knowledgeable. They have a great selection of glasses including Maui Jim prescription sunglasses.
Apr 18, 2022
Very thorough eye exam and all of my eye questions and eyeglasses questions were answered professionally in an easy-to-understand manner.
Apr 17, 2022
Lovely friendly staff. Very thorough eye exams.
Apr 16, 2022
Friendly, competent front desk staff. Dr. DeMers LISTENS, is present, knows his field of expertise, and is brilliant. Mike is my favorite.
Apr 16, 2022
Service was amazing as always!
Apr 15, 2022
Absolutely ❤️ the staff at Demers! They are the best.
Apr 15, 2022
I walked in emergency situation no advance calling though they were very busy the young lady at the front desk was accommodating and found out if Dr. Leslie would see me and I did. I was recommended by an eye Dr. on an previous occasion to see Dr. Leslie. I was confidant that Dr. Leslie would help me. Thank you Dr. Leslie you rock!
Apr 15, 2022
Great friendly and knowledgeable place to get great eye care.
Apr 14, 2022
The staff is awesome the team works well together
Apr 13, 2022
Dr Leslie DeMers was wonderful! She did a great job!
Apr 12, 2022
Great personal customer service. We went in with an emergency situation. They got us in quickly and treated my daughter like she was family. Couldn’t have asked for better service. Thank you for all you do!
Apr 12, 2022
Everyone I interacted with was professional and friendly. The original Dr. Demers was my first eye doctor when I was a little girl.
Apr 11, 2022
Great place and great people to get eye exam and eyeglasses from.
Apr 9, 2022
Friendly and knowledgeable people.
Apr 9, 2022
Doctor is excellent , very curteous and good listener . And attend patients give them appropriate time during visit. However office charged me extra for contact / glasses evaluation . My visit was regular yearly checkup . Office charged extra money for reorder contacts which was not legit. I was under impression that everything would be under yearly checkup . I just have to pay my visit copay plus applicable copay for contacts/ glasses but they made a rule to charge extra yearly if anyone need prescription for contacts.
Apr 9, 2022
Dr Old and team are the best.
Apr 8, 2022
Greeted with friendly people and the eye doctor was amazing
Apr 8, 2022
Best in town! I recommend DeMers to anyone who will listen.
Apr 6, 2022
Everyone was so friendly and good.
Apr 4, 2022
Dr Leslie is amazing! She really goes in depth with everything and explains things to make sure you understand. I referred my cousin in law to her as well and she was so happy I did. I also got my husband an appointment with demers and he was super excited to get his first set of contacts.
Apr 1, 2022
Very professional , very nice staff !
Apr 1, 2022
Love the a staff! Professional, knowledgeable and caring.
Mar 30, 2022
Excellent! As always! Thank you!
Mar 30, 2022
I was so comfortable & impressed with your entire team! Everyone was helpful, knowledgeable & efficient in getting through all the steps in the process. Dr. McIntyre was more thorough than any other optometrist that I’ve seen. I left feeling well informed & confident with the quality care the staff provided. Thank you!
Mar 30, 2022
Entire staff was friendly and informative. Very knowledgeable. Felt very comfortable being at a new place. Look forward to going back to pick up my glasses.
Mar 30, 2022
Dr. Macintyre and all the staff are great—both friendly and professional. An altogether positive experience!
Mar 30, 2022
I love the staff at Demers! Always very professional, happy and helpful! I always recommend them to family and friends! Keep up the great work!
Mar 29, 2022
Wonderful place. Everyone is very friendly and always have a smile. I enjoy going there.
Mar 26, 2022
Overall great experience. Friendly and helpful staff. Would recommend to anyone.
Mar 25, 2022
I was very impressed with DeMers Family Vision. They were friendly, knowledgeable, low wait times, great selection of frames, and they explained our insurance coverage for frames, lenses, and extras.
Mar 23, 2022
My husband and I were new patients and from start to finish this office was wonderful! The girls are very nice, professional, and they know their job. The doctor was great as well.
Mar 22, 2022
Finally, my appt was w/Dr Scott and he listened to me about my right eye; about my horrible car accident when I was 18. He told me the specifics of how my eye was messed up. I thank him very very much !! Now it will be fixed ! :)
Mar 20, 2022
Kind professional service. Everyone is great.
Mar 19, 2022
I would not go anywhere else for my eye exams. Dr. Leslie DeMers is so thorough in her testing and so pleasant, I only wish more of my doctors were the same. DeMers’ office staff are very professional and friendly. I don’t know what more you need out of an optometrist.
Mar 18, 2022
Excellent customer service!, very professionals!!
Mar 18, 2022
It was super busy when I went but everyone went above and beyond to make me feel welcomed. Even when I called back this morning to understand my benefits more, the person I spoke with was super personable and friendly.
Mar 18, 2022
Delilah is the reason I returned. This is the first time I saw Leslie and she was very courteous and professional. Thank you
Mar 17, 2022
As a first time patient, I was pleasantly surprised to observe the organizational skills being used. Each employee had their own job to do, and because they were industrious, it all worked smoothly and efficiently. Patients did not have to wait forever to be seen. Each employee knew their job very well. I felt like you all were there to help me, not to see how much money you could get from me. That says a lot about a reputable business. I am glad I finally found a skilled facility with knowledgeable folks. Thank you! Kay Savenelli
Mar 15, 2022
Everyone was so friendly and they are great with kids.
Mar 14, 2022
Your staff where great, fast and efficient and everyone was very helpful and attentive . Smoothest, fastest eye check up I've ever had. Thank you
Mar 12, 2022
Everyone is friendly, kind and professional! I truly like this place. Answered all of my questions.
Mar 8, 2022
Staff & Dr’s. all very nice and helpful.
Mar 6, 2022
I loved the atmosphere. Everyone was so helpful and so professional. Great customer service which is sorely lacking these days. Thanks for a great experience.
Mar 5, 2022
Just a wonderful cohesive group to be associated with. I enjoy each and every visit.
Mar 3, 2022
You all are very professional in helping to give the patients the necessary exams, to check the eyes, correct kind of glasses that helps to make you see better and look great.
Mar 2, 2022
The staff is incredibly friendly! Very personable doctor who obviously cares about his patients and what's best for them. The front office seems a tad bit cramped with medical devices positioned out front. I think the practice has outgrown their office space.
Mar 2, 2022
This was my first visit to DeMers Family Vision Group. I was pleasantly surprised at how quickly they received me and respected my time. The technician that first helped me was very friendly and helpful. I was tested quickly and then seen by Dr. Scott who was very prompt, personal and professional.
Mar 1, 2022
Nicely run office. Friendly staff.
Feb 24, 2022
These folks are friendly, fast and efficient! What's not to like?
Feb 21, 2022
Great service, pleasant staff.
Feb 19, 2022
The people were both knowledgeable and friendly.
Feb 18, 2022
Always helpful & knowledgeable staff. Everyone is friendly. They provide a lot of services not available at all eye care facilities. Highly recommended.
Feb 16, 2022
They are very friendly here, always take of everyone very efficiently and quickly
Feb 15, 2022
Great staff and a good visit with the doctor. Everyone was very helpful.
Feb 15, 2022
Very friendly Doctors and staff..
Feb 15, 2022
Efficient, thorough and friendly!
Feb 11, 2022
Every one in thee sparks office was very professional and kind, respectful our wait time was less than 5 min.Staff members answered or questions in a kindly manner. thank you.
Feb 10, 2022
If you're looking for a place to be a part of the family, DeMers and his team will be family after the very first visit.
Feb 9, 2022
Friendly staff. Appointment on time.
Feb 9, 2022
The minute I walked into office, I was greeted with friendly voices, approached in a nice, professional manner, and entered a clean, updated exam room. My doctor has a good humor and answered my questions clearly and I was extremely happy with my visit!
Feb 9, 2022
The doctors and all the staff are outstanding in their knowledge, efficiency and interest they take in the patients they see. If I moved to Sacramento, I would come back to them for my eye care and that, I think, says it all!
Feb 9, 2022
All the staff is great, all the physicians are wonderful. My only recommendation is to get rid of the masks, we need to move forward.
Feb 4, 2022
very nice and professional people, all around. Everything was explained to me thoroughly in a way I could understand, and I felt very comfortable there. the office was very clean and well organized, it seemed to me.
Feb 4, 2022
When my insurance changed I need to find a new eye doctor. I knew this family business had been in town for many years, seemed to have good ratings and was on my new insurance so I decided to give them a try. The staff was quick to acknowledge me and get me started on my paperwork. As soon as I was done with that they immediately took me for my eye testing. Then I did have a bit of a wait until the Doctor was able to see me. She was just as friendly as her staff and seemed to be pretty knowledgeable. I believe they have 3 doctors in this office, so the entry/waiting area constantly had people in and out. I am happy to say that so far I feel I have made a good choice.
Feb 3, 2022
Very professional and pleasant experience.
Feb 2, 2022
Very professional and friendly service
Feb 2, 2022
The staff amd and Dr. Scott are knowledgeable and very kind. I love coming here.
Feb 1, 2022
Everyone that I came in to contact with was personable and very knowledgeable. The atmosphere was friendly and makes for a comfortable experience .
Feb 1, 2022
Thank you for the great service, I will be coming back!!
Jan 29, 2022
Awesome, as usual!! Our entire family adores them!
Jan 29, 2022
Great family setting. You don’t feel like your a cog in the great capitalism machine. They take great care of you making sure all your wellness and vision needs are provided.
Jan 29, 2022
They were very prompt in helping me when i arrived. I was taken back right away. They doctor was very nice.
Jan 26, 2022
This was an exceptional experience for me. The appointment was timely, comprehensive and informative. I’m so glad Louise Price told my husband and me about you. Thank you!
Jan 26, 2022
I highly recommend DeMers Family Vision for all your eye care services. The front end staff, technicians and doctors are very courteous and friendly.
Jan 26, 2022
very friendly and helpful staff! techs are quick and good with communication. Dr. Old is very patient and great at listening to any concerns!
Jan 25, 2022
Definitely would recommend to everyone I can. They are wonderful.
Jan 22, 2022
When I first saw Dr Lesie, my eyes were very difficult to fit for contact lenses. Dr. Leslie was very patient in working with me to find the contacts that work the best. Since then I have been a client of Dr Leslie for 11 years. She’s friendly, knowledgeable, and very professional,
Jan 22, 2022
Office staff was very professional and friendly, explained my choices to glasses very clear and understanding, the Doctor listened carefully and understanding my situation.
Jan 20, 2022
Our first visit with Dr. Leslie DeMers and staff was excellent. From the time of our arrival, my husband and I were acknowledged with professionalism, courtesy and respect. Every step of our visit with team vision associates was professional, courteous and supportive. As we asked questions, the associate answered our questions with accuracy and professionalism. Dr. Leslie DeMers provided us with excellence, professionalism and courtesy. Asked we had any questions or concerns about our examinations and she answered all of our questions with professionalism. She escorted us to select our new glasses and her staff were attentive, professional and courteous. We highly recommend DeMers Family Vision Group to our family and friends. Our gratitude everyone at this fine vision group and look forward to our next visit.
Jan 20, 2022
Very professional Pleasant
Jan 20, 2022
Best place ever all staff are always pleasant an helpful never rushed an clean office
Jan 20, 2022
Punctual, Pleasent and Thorough
Jan 19, 2022
Everyone was very welcoming and personable. Waiting was not really a factor, and they made a doctors visit enjoyable.
Jan 18, 2022
Care, convenience and accommodations in scheduling is evident on the first call including benefit verification after the fact. Upon walking in I was greeted not by "heads in computers" but eyes on me accompanied by a professional welcome. Once the appt was confirmed my wait was not long and I was escorted to the back for preliminary questions and pre-testing exercises. The examination was efficient and informative and I appreciated the feedback from the Doctor. After all was said and done, I finished my examination and purchased my new lenses/frames without fanfare or pressure. Love the place!
Jan 17, 2022
Excellent care it’s obvious that the Dr & staff genuinely care about the patients
Jan 17, 2022
Despite the office being quite busy the day of my appointment, from my eye exam, to my provider explaining the condition of my eyes, to choosing my new glasses, I felt that everything was done in a thorough, yet timely manner.
Jan 13, 2022
Everyone was amazing!! So nice Respectfully
Jan 13, 2022
Wow! I was SO impressed with the level of care and overall experience at my first appointment. The tech got me back 20 min early, Dr. Macintyre was very thorough and friendly and explained everything perfectly. Actually looking forward to my next visit and have already referred 2 colleagues to their office. Excellent service!
Jan 12, 2022
I had a great experience, from the front desk to the medical staff and the optical staff.
Jan 6, 2022
Dr OLD is fantastic. I would and have recommended friends to your office
Dec 31, 2021
No better eye care anywhere in the area!! Great people throughout the practice. I highly recommend them.
Dec 30, 2021
My first time to your office . Everyone was friendly and professional. Highly recommend!!!
Dec 29, 2021
Love the amazing, professional and timely customer service. Highly recommend .
Dec 24, 2021
I’m always very happy with the level of care from both the Doctor and staff.
Dec 24, 2021
Had a excellent experience at DeMers Family Vision Group. I got in on my appointment time. I wasn't rushed. They took the time to explain the issues that I had. I highly recommend DeMers Family Vision Group.
Dec 23, 2021
Dr. Scott is fantastic, he always takes time to clearly explain visual changes and is very personable and professional. Would highly recommend him!!! Thank you Dr. Scott!!!
Dec 22, 2021
Dr Scott is a great optometrist, he is so very personable and professional, always explains very clearly any changes in the health of my eyes and is genuinely concerned about other health issue that could affect my vision...thank you Dr. Scott..he even helped me pick out a more appropriate frame related to my face and frame
Dec 22, 2021
Always felt welcomed. If you have questions they answer them and explain everything that they are doing or any concerns. Only thing is I wish they had a slightly just bigger selection of glasses but overall I’m always content with going here.
Dec 21, 2021
I am a new patient and I was able to get an appt the same day. All the staff are very professional and helpful. Dr Leslie is very nice ,always smiling and explained everything to me and not rushing at all. It was such a wonderful experienced and will definitely recommend DeMers to friends.
Dec 21, 2021
I love the Doctors and the other employees. Very friendly.
Dec 17, 2021
The staff was very polite and professional, I love it. Thank you.
Dec 17, 2021
My entire appointment went smoothly. All the ladies were great and handled my exam and new glasses without a hiccup. Dr Scott is the best. See you’ll in a couple weeks.
Dec 16, 2021
Dr. Leslie made me feel comfortable in the office. She explained everything so that I could understand.
Dec 16, 2021
VERY efficient! Every little detail is taken. Technicians are very knowledgeable about the equipment they are using. They take very good care of their patients. They explain every little detail about what they find or don't find. Truly a great operation.
Dec 16, 2021
Friendly staff and the Demers are wonderful.
Dec 12, 2021
Professional, actively listen to concerns, and communicative. Dr. Old listened to my current medical concerns and explained if there were any related concerns to my vision. She also was very patient when I had to take an emergency call from my office.
Dec 11, 2021
From the moment I walk in for my checkup, I'm always greeted with several friendly faces and a hello. The staff is helpful, attentive and efficient. The doctor is prompt and and cares about you. He explains what he is doing and why, answers your questions and gives you his opinion on glasses, eye conditions, etc. in a manner that is professional yet compassionate.
Dec 10, 2021
Very happy with my new eye doctor thank you
Dec 8, 2021
Everyone was so nice and helpful. The doctor was great!
Dec 7, 2021
Very professional, loving and kind!
Dec 7, 2021
Doctor was kinda rude, I had said I am getting headaches and thought it might be from my glasses. Doctor acted as if I was accusing him of creating the headaches. It was a very odd interaction.
Dec 7, 2021
E am was very thorough and Dr was eye to talk to.
Dec 7, 2021
This place is awesome, the staff was very friendly and helpful. I highly recommend them for anyone who wants to get their eyes checked
Dec 3, 2021
First time for my eye exam and it was a great experience snd they are full of knowledge.
Dec 3, 2021
Everyone is super nice. Great visit.
Dec 2, 2021
All the staff was exceptional as always. Emily was so kind as she did all my tests (some more than once) and never lost her patience with my slowness.
Nov 30, 2021
Everyone is very nice and friendly. The doctor took time to answer all my questions and did NOT rush me out of the office! They wait until everyone’s taken care of before they close their doors and that’s what makes this office so great!
Nov 30, 2021
We had a very pleasant visit for our eye exam. We were not able to see Dr. Scott, rather we saw Dr. Oak. She was very informative and thorough. Staff was also very nice and efficient.
Nov 27, 2021
The staff was wonderful. The exam was thorough and they explained everything about the eye exam. If you want a great eye exam, this is the place to go.
Nov 25, 2021
Always timely and professional. Life savers
Nov 24, 2021
I really like the doctors Old and Scott. They are always kind and thoughtful. I also like prompt service they give. All questions are always answered.
Nov 18, 2021
Liked the eye glasses tune up
Nov 16, 2021
Dr Leslie was very knowledgeable, helpful and friendly. I had some anxiety going there but they quickly put it at ease. I also got some excellent recommendations for some beneficial supplements to maintain eye health.
Nov 16, 2021
Please do not let your employee's teenage children lounge about in the waiting area. One of them was sleeping (it appeared) in the lobby. I thought it was a homeless person. Very unprofessional. No reason the teenager couldn't have been relocated to the back of the office in an employee area.
Nov 15, 2021
Always professional and give the best quality care
Nov 12, 2021
Great Staff and Dr Demers is both professional and personable, I would highly recommend this office.
Nov 11, 2021
This was my first time to see Dr. Scott DeMers I was very impressed with the staff, they were professional and had me in within 20 min with all my preliminary test done waiting to see the doctor. Within 10 min Dr DeMers came in very professional and also explains everything so that a layman can understand my problems.
Nov 11, 2021
I had been going to same eye care professional for several years. Two years ago she made a mistake and denied it,… after being proved wrong never apologized. I overlooked it and went back the next year,… this time her mistake cost me a couple hundred dollars. I really didn’t want to go out of my comfort zone and try someone new,… but I am so glad I did! Everyone at the DeMers office was wonderful and I am so grateful I finally branched out into new somewhere new!
Nov 10, 2021
This was my second annual visit with Demers and I have absolutely nothing but kind words to speak of this place. The staff is always cheerful, kind and professional. I like the fact that they send you email and text notification reminders for your upcoming appointment. Prior to this I had used Walmart vision center, thinking it was the most affordable option. I actually picked out nicer brand name frames this time and paid less than what I spent on one pair at Walmart. Dr. Scott Demers was wonderful and I spent less money than I had planned on. I couldn’t be happier.
Nov 4, 2021
The staff are always seem happy and are very kind and helpful.
Nov 3, 2021
I received wonderful service and Dr. Demers left me feeling confident about my eyes after our consultation. I would recommend anybody to visit their practice.
Nov 2, 2021
Very nice office staff and great service from the doctor and assistant. There was one assistant that seemed very gruff, but for the most part they were nice and effecient. Clean office, and great location for me to get to..
Oct 30, 2021
Your staff are knowledge and friendly. I appreciated the cleanliness of your office.
Oct 30, 2021
I had an appointment set at a specific time and was early and had to wait only a few minutes before being seen by one of the staff. Shortly after my initial evaluation I was seen by Dr. Demers who conducted a thorough examination of my eyes and prescribed the appropriate medication to alleviate my problem. I was extremely pleased with the experience that I received from DeMers Family Vision Group!
Oct 29, 2021
My husband and I have both always had the best service here. Friendly and helpful! Dr. Scott is great! Even helped me pick out my glasses
Oct 28, 2021
Everyone at the DeMers Family Vision Group strives for excellence and provide +10 level of customer service. It is a delight to work with and be a patient at DeMers Family Vision.
Oct 26, 2021
We have previously sent several people from here to you and just did another. Round Mountain folk love you.
Oct 26, 2021
Everyone at DeMers Family Vision Group is so nice and professional! Thank you!
Oct 23, 2021
Professional, complete and detailed examination, goes the extra mile to insure you have the best evaluation and recommendations. Across six states in which we’ve lived in over 70 years, DeMers is the best vision services provider we’ve had.
Oct 22, 2021
My first time getting an eye exam. I thought the service was great and the office was run very well.
Oct 22, 2021
Love this office!! My whole goes here. From My parents to my children.
Oct 21, 2021
I got something in my eye while out of town. I called while on the road headed back home and they got me in the next morning. It took Dr.DeMer (woman) less than 10 minutes to locate it and extract it. She is GREAT!!! They are ALL so professional, helpful, nice, and skilled at what they do.
Oct 21, 2021
I Highly recommend DeMers Such a warm and friendly group of people! They really know what they’re doing:) Thanks a bunch.
Oct 20, 2021
My first visit was with Dr. Scott DeMers. It could not have gone better. The office is Very clean. The staff was friendly and helpful. I really like Dr. DeMers, he was friendly, answered my questions and actually talked to me. I will go back and tell my friends to go also.
Oct 20, 2021
Uses up to date technology which helps the appointment speed and accuracy
Oct 20, 2021
Wonderful experience ! Caring and knowledgeable staff and Dr.! I’ll be a lifetime patient !
Oct 19, 2021
Doctors are first rate! Dr. Demers and his family have always provided the highest level of care an service. They are genuine, compassionate professionals who clearly love their work and value their patients. Despite being a very busy practice, they never rush their clients and always take time to talk and more importantly, to listen. I wish more medical professionals followed this model. Healthcare in this country has really lost its way in the past two years. Demers Family Vision Group has not.
Oct 17, 2021
The staff seemed very knowledgeable and competent. The experience was a good experience. I plan on returning for my next appointment.
Oct 15, 2021
Very professional staff. Quite pleasant and curtious.
Oct 13, 2021
The office functions like a well oiled machine. Almost no wait time. Very friendly staff.
Oct 13, 2021
Very pleasant staff, clean and very helpful
Oct 12, 2021
DeMers Family Vision Group is a fantastically operated service well staffed and very organized. Every staff member is an expert in their part of the operation. Professionalism unmatched anywhere.
Oct 10, 2021
This was my first visit and it was a great experience. The staff was very friendly and helpful. The doctors were friendly and knowledgeable.
Oct 10, 2021
The doctors and staff are so friendly and knowledgeable. They are amazing!
Oct 10, 2021
The staff and professionals at DeMers are always friendly, professional, and helpful. I’ve been going to them since I was a child and always receive high quality service.
Oct 9, 2021
Friendly staff. Very knowledgeable
Oct 9, 2021
Great service .. did not have to wait in the lobby at all got me in and out fast it was great..
Oct 9, 2021
DeMers Family Vision Group is an amazing facility. All the staff are very helpful and friendly. Dr. DeMers is awesome! She really took time to examine my eyes, check my vision, and fit me with the best contacts to improve my vision. Best in town!
Oct 8, 2021
I have been going to this practice for a long time and would not want to go anywhere else. Everyone, from the front office staff to the Dr's, is always so friendly and knowledgeable and they make every visit a pleasant experience.
Oct 8, 2021
Super friendly stuff and was fast! Definitely would recommend 100!!!
Oct 8, 2021
Great team of professionals , starting with first phone call to ask for the appointment, untill the end ,they provided excellent service and care.
Oct 8, 2021
Dr. Scott Demers is very upfront and honest in his profession. it is comforting to know that people in the medical field exist today that do their profession without allowing greed to be their main objective in their profession.
Oct 7, 2021
Great experience every time!
Oct 7, 2021
Excellent quality, professional and efficient experience, this is my new Optometry office.
Oct 7, 2021
DeMers is the place to go for great vision care. They provide excellent service with all the latest technology. Scott Demers explained everything in terms I could relate to. The staff are warm and welcoming and everyone works well together. Thank you to everyone.
Oct 7, 2021
I love all the DRs.in this practice! They are all personable and professional.
Oct 6, 2021
Service is great all the time
Oct 5, 2021
The staff at demers are so helpful and nice , I had to get in same day cause I got hit in the eye and they squeezed me in without an appointment and it wasn’t a long wait at all . Would definitely recommend to anyone looking for a primary eye doctor
Oct 2, 2021
Such an excellent experience at DeMers! For the first time, I was fitted for contacts correctly. They were caring, attentive and knowledgeable. My daughter also went and loved her experience! 1000% recommend!
Oct 2, 2021
Dr. Leslie DeMers was super approachable and easy to talk to about eye stuff and non eye related topics. I love that they have longer hours on Thursdays. The staff is super nice and polite. I love that this is my place to go to!
Oct 1, 2021
From Dr. Demers to the staff, everyone is so nice, friendly and very accommodating. Office is very clean. So many glasses to choose from and ease of scheduling or cancelling an appointment.
Oct 1, 2021
Highly skilled, professional, personable, trustworthy, and efficient are keywords that describe DeMers Family Vision Group. I look forward to appointments.
Oct 1, 2021
Friendly and thorough. Dr. Leslie Demers was very professional and did a thorough job of examining my eyes. Recommended no new glasses at this time
Sep 30, 2021
I love this Dr. The staff was very friendly and I was seen in a timely manner. I would definitely recommend Dr. DeMers!
Sep 30, 2021
My visit to DeMers was exceptional in almost every way!
Sep 29, 2021
The whole experience at DeMers was great. They had appointments available the next week, were professional and courteous, knowledgeable about my eye health, and took the time to help me find the right glasses at the right price.
Sep 27, 2021
All staff are so courteous, I appreciate so very much. Professional and knowledgeable at all times, I enjoy my appts. and look forward to many to come.
Sep 24, 2021
We,whole family,been with Demers service for 20 plus years started with Dr.Scott grandfather.The staffs are friendly,friendly and served with smile.Dr.Scott is the best!!!
Sep 23, 2021
This seems like a very well run office. I was greeted when I came in, my testing started within a few minutes of my appointment time, the staff and Doctor are all very personable, professional and knowledgeable. I was quite pleased that the eyeglasses technician respected the allowed amounts on my insurance and did not try to pressure me into upgrading everything. I am very satisfied with my care.
Sep 23, 2021
the best service I've ever received at a eye doctors office. excellent
Sep 23, 2021
Everybody there is great and I get all the help I need. Thank you
Sep 18, 2021
Very professional, well organized staff was very caring and helpful. I arrived early no waiting had done all paperwork prior to my arrival taken right in no waiting. Very good experience would strongly recommend them to family and friends.
Sep 18, 2021
I appreciate how Dr. Leslie took the time to thoroughly answer all my questions and go over in detail my eye condition test results and explain my eye care. Very good customer care.
Sep 16, 2021
5 star!!! very professional, friendly, kind & smarts doctor & staffs Thank you for having us in your very clean clinic....
Sep 15, 2021
Best optometrist in town! We found DeMers about 3 years ago. I can't say enough about the whole Office! A+ Service with compassion. Dr. Scott was so caring and listened to my concerns about the effects of my health conditions on my eyes. He took the time to address my concerns. Always a pleasant experience.
Sep 15, 2021
Fabulous customer service throughout establishment. Everyone appeared happy with their work environment and were very conscious of their mask wearing. Dr. Old is amazing. So thoughtful and thorough with a side of humor. Side thanks to the women who helped me with glasses and initial intake. Overall great experience.
Sep 10, 2021
Very professional staff. Always look forward to my apts. Thanks very much for all your help. !
Sep 10, 2021
Service is fast and everyone is friendly
Sep 9, 2021
I come here from Colorado because I really trust Dr. Scott. However, I was disappointed because Gina wasn't there.
Sep 9, 2021
The best staff. Dr. Scott is wonderful.
Sep 9, 2021
I’ve been so pleased with the care from the DeMers. Their willingness to help coordinate care with other doctors for related medical conditions is outstanding. Highly recommend
Sep 9, 2021
All the staff at DeMers is friendly, professional, and courteous. I have used this business for all my eye exams for years.
Sep 9, 2021
Fast, friendly, informative, great choice
Sep 8, 2021
Very friendly and such capable staff and Dr Scott was such a really nice and very knowledgeable Doctor who took very good care of me.
Sep 8, 2021
I refer my friends all the time
Sep 6, 2021
Took my son here to see if he was able to get contacts, which he has been begging for since he got his glasses. Dr. And staff were so awesome, they patiently helped us learn how to put them in and take them out and were very helpful and informative, definitely will recommend this office to anyone looking for compassionate excellent eye care!! Thanks guys!!
Sep 5, 2021
For years I have always had great experiences with then
Sep 4, 2021
Friendly and efficient service. I have been coming here for years and love how welcoming and easy they make the entire process.
Sep 4, 2021
Friendly and knowledgeable staff
Sep 3, 2021
"Dr. Scott" as he's known in the clinic is an excellent example of a caring, knowledgeable, and efficient care-giver. I highly recommend him to one and all.
Sep 3, 2021
I’ve used These Doctors for many years, the team is friendly & focused on high quality care. The Doctors are the highest level of knowledge & treatment Dr Scott & Dr Leslie I trust with my most valued sense my sight. My wife & I love the entire team. This visit we received out exceptional care from Amanda,Monic & best and Dr Scott . Thank you the Bushee’s
Sep 3, 2021
I have been coming to DeMers for 14 years now and have been so happy with the friendly and caring service. Dr. Scott is the best!!
Sep 3, 2021
Very professional and timely
Sep 2, 2021
I was treated in a professionally and timely manner.
Sep 2, 2021
The hospitality was excellent
Sep 2, 2021
Love Dr. Scott. Staff was very friendly. I didn’t have to wait. Very thorough . I am always very satisfied.
Sep 2, 2021
Always a great experience!!
Sep 1, 2021
DeMers provides a comfortable, friendly, and professional atmosphere. Everyone I have had contact with is been wonderful. I have been more than satisfied with my visits. Dr, Josh is thorough in explaining exactly what he was doin and went at my pace. What i really appreciated was he called me personally after the visit to check on me. Hard to find that kind of service these days.
Sep 1, 2021
Great interaction with staff through the whole process. No up selling pressure. Listened to my needs
Sep 1, 2021
A very nice staff, treated well enjoyed my visit
Aug 31, 2021
Very competent and friendly office.
Aug 31, 2021
I can’t say enough about De Mets Family Vision Group.
Aug 30, 2021
I love how everyone is very professional and kind, they get you in and out fast. Dr. Leslie is my favorite, she is so nice and great at explaining.
Aug 29, 2021
I had a slight eye emergency and a friend of mine was in the Office with her son for an appointment and just mentioned my issue to the doctor. The doctor agreed to see me that same day and she would squeeze me in. She did indeed squeeze me and was the sweetest Eye doctor I’ve ever met and was so thorough in her exam. I can’t explain how much I appreciate that compassion to add time to her day for my sake. Highly recommend this office!!
Aug 28, 2021
All employees are so welcoming you feel like they are happy to see you! Both Leslie and Scott DeMers are very professional they make me feel relax that I’m in good hands!
Aug 28, 2021
Great service and Professional and friendly environment.
Aug 28, 2021
The staff was very friendly and helpful. My experience was great.
Aug 27, 2021
Dr. Scott is always informative and caring in our discussion about on going eye issues. Everything in the office is friendly and very accommodating.
Aug 26, 2021
I always leave with confidence that I've had the best care available in this area!
Aug 26, 2021
Always fantastic great people dry friendly and helpful I tell everyone to go in to you
Aug 25, 2021
Excellent service and I have a lot of confidence in Dr. Scott and the entire staff!
Aug 22, 2021
You are made to feel like they remember you from your last time in...like they know you. When you don't feel like just another name in the computer it's relaxing and you can trust them.
Aug 21, 2021
This was my first visit but I was very pleased with the exam. Dr. Scott was very thorough and answered my questions. My next visit will be with Dr. Leslie to fine tune my new contacts.
Aug 20, 2021
The staff were all so kind to my Dad who suffers from Alzheimer's. The Doctor helped picked out glasses that would help my Dad easily identify his daily glasses from his reading glasses. The assistant cleaned my Dad's glasses to help him with his current glasses until he gets his new pair.
Aug 20, 2021
Everything is wonderful!
Aug 20, 2021
The staff and doctors are professional, efficient, and friendly. My kids feel more than comfortable with The Dr. and she is very informative with out being overwhelming.
Aug 20, 2021
I was very pleased with the friendly staff. The optometrist was very pleasant and answered all my questions thoroughly. I will return and make this my families home base optometrist. I live two hours away but will drive to this office due to their wonderful and professional manner!
Aug 19, 2021
Best service ever, staff was friendly and I was attended quickly
Aug 19, 2021
I was very disappointed that no one told us that my daughter would not be seeing Colin Kinjo as scheduled. The online conformations showed Colin Kinjo as the provider. We went through the entire exam before someone explained that Dr. Kinjo was not longer with the practice.
Aug 18, 2021
From intake to exit everyone was courteous, friendly and helpful.
Aug 16, 2021
Ive been coming to Demers for years bow and I love it there. All the people are very friendly and affordable as well.
Aug 15, 2021
The nicest staff around and the the greatest Doc's. Everyone is exceptional and explains everything in a way you understand everything. They are very helpful and even offer suggestions about care of your eyes and glasses.
Aug 14, 2021
Always a pleasure,never a problem. I would always recommend your services.
Aug 14, 2021
My new for ever place to go for eye care!
Aug 14, 2021
Best day I’ve had for my eyes in a long time…great doc Leslie &staff!
Aug 14, 2021
Seen promptly and everything clearly explained
Aug 12, 2021
I have been to multiple places over the years and this is the one that made a positive impression on me and I will be back. The sweetest most patient staff. Fast and efficient but I didn’t feel rushed at all! I highly recommend going here.
Aug 12, 2021
Truly a family practice, not just a business name! Very down to earth, helpful people who enjoy what they do. Each took all the time needed to talk and explain the issues, especially Doctor Scott!
Aug 11, 2021
Everyone works together so well and you definitely feel like you are getting the very best care. So thankful for having the best docs available right here in Sparks!
Aug 8, 2021
Professional, friendly staff.
Aug 7, 2021
from the moment I opened the doors I felt and looked at a good atmosphere; I thank you for your service and I will use my stay today to refer my friends
Aug 6, 2021
Probably the friendliest vision center I've been to in over 20 years. Amazing how professional and kind everyone was. One thing that's always irked me is how possessive the technicians are with giving you the PD on the prescription (my info). Not only was she forthcoming she offered to print it on the form. Honestly, that is a first and very refreshing. Thank you. You are my (and my husbands) vision provider now and always while we live in this area.
Aug 6, 2021
I've been going to DeMers optical for years. They are always patient and prone to do the right thing every time. I like their staff, products and procedures. Great folks. Thanks again for a great experience.
Aug 5, 2021
The office is clean and efficient. Dr. DeMers is both professional and personable. He takes his time and never rushes, always answering my questions and concerns.
Aug 5, 2021
Dr. Kinjo is as thorough and careful as any doctor I have ever had. I never feel rushed. Additionally, he interacts with pleasant conversation. Wish my other doctors made me feel so confident.
Aug 4, 2021
The employees and doctor were great. The crowded waiting room was a little off putting.
Aug 3, 2021
All worked timely and efficiently from check-in to exam to fitting for new glasses to check-out!
Aug 3, 2021
Easy parking, clean office, prompt service, knowledgable doctors -- recommend to anyone seeking out eye care in Reno/Sparks. They also helped me adjust two glasses that I did not purchase from their office, including replacing the nose pads on one pair!
Aug 1, 2021
Dr. Old is friendly, professional, thorough and a great advocate for eye health. The entire staff I have encountered is helpful, friendly and professional. They all take as much time as needed to answer questions as needed. I would recommend DeMers Family Vision to anyone needing eye care.
Jul 31, 2021
They're good. Dr. Old is competent and friendly. My exam went well and I will gladly return.
Jul 31, 2021
Very polite & nice place to good
Jul 30, 2021
I really like service there. Very polite
Jul 30, 2021
pleasant and cordial. awesome atmosphere!
Jul 29, 2021
You guys give a great & complete exam!!! Would give anyone who needs an exam to come on down
Jul 29, 2021
This company is extremely knowledgeable and professional
Jul 28, 2021
Staff takes care of business, no wait time between different phases of the eye exam. Dr. Old was communicative, answered questions, gave me a very good insight into the changes in vision when switching between contacts and glasses. Picked out frames, insurance coverage via Senior Care Plus was excellent. Office was very comfortable thanks to friendly staff who seemed relaxed and glad to be there.
Jul 27, 2021
This being my first appointment, I was very pleasantly surprised. I appreciate the professionalism and the customer service. Looking forward to continuing our relationship.
Jul 26, 2021
Very friendly very patient absolutely love how calm leslie is with kids very understanding
Jul 23, 2021
Very nice staff worked with kids very well, they were patient and understanding
Jul 23, 2021
The Dr. And staff were very professional and very helpful. Their positive attitudes and encouraging suggestions for treatments were a welcome experience.
Jul 21, 2021
Everyone was very nice and helpful. I would strongly recommend DeMers Family Vision Group if you need personal of family eyecare.
Jul 20, 2021
Without a doubt, this was the best eye exam and glasses selection I have ever had. Dr. Leslie was professional and answered any questions I had but even better, gave me answers (or views) pertaining to my eyes. The gentleman who assisted me in selecting my frames was the best (Mike maybe was his name?). He never hurried me as I looked through the frames, participated in a wonderfully friendly conversation as we discussed our children (his) grandchildren (mine) and answered my many questions with no hint of impatience. A stellar employee - keep him!
Jul 19, 2021
Over 30 years I’ve been going to you and it will not change. If that isn’t support I don’t know what is. Hope it never ends you are all great people.
Jul 18, 2021
Very friendly staff and Dr. Leslie was wonderful! All around great experience. Will totally recommend to friends and family.
Jul 16, 2021
Very very busy place. Too many people and not enough seating to allow for all the families present
Jul 16, 2021
Moved to Fernley from Oregon and was in search of an eye doctor. So glad I came across DeMers. Dr. Kinjo was very professional and personable. He was patient and clear in his explanations of my current eye health and what I can expect in the future. My exam was thorough, good COVID practices, and no upsell for things I didn't need. I will be visiting them every year.
Jul 14, 2021
I am always treated with respect from all employees who work for DeMers.
Jul 11, 2021
Excellent experience with using DeMers Family Vision. It was urgent that I get a new pair of glasses. Having recently had cataract surgery, I needed new bifocal glasses. DeMers was able to work my exam in quickly. The staff took excellent care of me. The doctor was great. He was patient with me and answered my questions fully.
Jul 11, 2021
I have been using them for my annual checkups for several years. So, they have a good history which makes it easy to detect changes. They started the exam on time and used several machines to measure things. The cost was only $23 with Medicare paying the rest. There were enough seats in the waiting area.
Jul 10, 2021
Dr. Leslie and Dr. Scott are professionally friendly. Always explain everything. Always take as much time with you as needed. The staff is always helpful and friendly.
Jul 9, 2021
The office is run by a very professional staff. I’ve gone for several years and I would highly recommend this office. The doctor always takes ample time answering questions, he never seems to be in a rush.
Jul 8, 2021
The doctors and staff are very friendly and make us feel valued as patients. We feel very comfortable with their care!
Jul 7, 2021
Everyone was very helpful and friendly,I will recommend them to all my friends
Jul 7, 2021
Very professional, friendly office. Great all round experience.
Jul 7, 2021
Excellent service with professional staff
Jul 7, 2021
I have been going to Demers Family Vision for many years. Quality of care is very good and consistent. Would like to see more stylish selection of frames. I wound up taking my prescription elsewhere to have my glasses made in a more stylish frame.
Jun 30, 2021
The staff were friendly and helpful.
Jun 29, 2021
I Really like this business. I have been going here for years and no matter which Doctor I see I always get great service!
Jun 28, 2021
The whole office was awesome!!
Jun 25, 2021
Very Professional. Appointments run on time. Great staff. Dr.Leslie takes time to answer questions.
Jun 25, 2021
When I was there everyone was very nice and I'm looking forward to going back again. The service was great everyone was very friendly
Jun 24, 2021
Outstanding Professionals, very Friendly and Helpful.
Jun 24, 2021
fantastic doctor explained everything, patient .,listens absolutely terrific,the best
Jun 23, 2021
Very friendly and on time
Jun 23, 2021
I was sent to DeMers by the VA and I had a great experience. Dr Tamara Old is very helpful and knows what she is doing. The personal is very efficient.
Jun 19, 2021
Pleasant and thorough. 5 stars. A+ service...
Jun 19, 2021
They are Wonderful will always come back
Jun 18, 2021
Dr. Old was extremely informative.
Jun 12, 2021
Dr. Old was great. I really liked her and she was happy to answer my questions. The girl that helped me pick my glasses was very sweet. I didn't have to wait, they were ready for me at my appt. time. Overall great experience.
Jun 12, 2021
Great staff. Dr. Old was great, very professional and kind. Took as much time as needed. Would highly recommend this practice.
Jun 12, 2021
On time, glasses came in faster than I expected.
Jun 9, 2021
Great place. Everyone professional & friendly. Answered all my questions & was in & out quickly. Usually see Dr. Scott, but saw Dr. Leslie this time. Both are great & would be happy to see either one. So nice to feel comfortable seeing another Dr. if need be. Give them a try, you won't be sorry!🤗
Jun 9, 2021
Very nice people and the doctor very professional.
Jun 8, 2021
Family has been coming here for years and everyone is great. Friendly staff, doctors who know what they're doing and care about their patients. Highly recommend.
Jun 8, 2021
I look forward to my appointment every year, everyone is so nice and I receive the best care. Additionally, they always help me pick out frames that not only look good but are a good fit for my face. Give them a try, you won’t be disappointed!
Jun 8, 2021
U guys are the best & I've never had such good service. You are awesome.
Jun 7, 2021
I found DeMers in the RGJ Best of Reno article and was surprised that I was able to get an appointment the very next day. The staff was very friendly and efficient. Dr. Old was wonderful and able to diagnose my issue quickly with suggestions for its improvement, and relieve my fears about possible cataract surgery. The whole experience was extremely positive and I will gladly recommend them to friends and family.
Jun 5, 2021
Great service, very friendly staff. Thank you for getting me so soon.
Jun 5, 2021
Appointments are promp and everyone is helpful with a smile.
Jun 5, 2021
DeMers Family Vision is wonderful! They always take the time to answer any questions I have. They are professional, friendly, and fun. They are incredibly knowledgeable and I completely trust my eye care with them.
Jun 5, 2021
Yes , everything went very smoothly as expected. I arrived on time and should have showed up a little earlier for the paper work. Other than that , it was right on time . Thanks !
Jun 5, 2021
Very professional! When I arrived for my appointment, I could see they were actually quite busy, however, I was greeted right away, and before I had my paperwork done, I was heading back to the exam room. It was evident everyone on staff had a job to do and they were working like a well-oiled machine. Not a single customer was waiting unnecessarily at any point. I got my exam, got fitted for my new glasses and got out the door within the hour, yet at no time did I feel I was being rushed either! Great teamwork and very knowledgeable and personable doctor too!
Jun 3, 2021
The staff is very friendly and efficient, and I absolutely adore Dr. Kinjo he’s an amazing doctor, and this is my second eye surgery visit & he’s so knowledgeable and helpful I would recommend him as my favorite doctor. He is the most thorough Doctor i’ve ever been to for exams and explanations as he goes along he’s great!
Jun 2, 2021
Everyone is so courteous and friendly.
May 28, 2021
Staff was very friend and I did not have to wait long
May 28, 2021
Great group of folks that helped me out every step of the new patient process. From the Dr. to everyone else that helped me that visit was wonderful. Really appreciate good people and if you do too then this is the place to go for all your eye related needs. I have already told multiple people about my experience. Love this place! -Greg 😎😍
May 28, 2021
The professionalism and friendliness of the staff is much appreciated.
May 28, 2021
ALWAYS TREATED WITH KINDNESS AND RESPECT, TRUST AND APPRECIATE ALL STAFF.
May 27, 2021
Highly recommend DeMers . Always great service and they explain everything about what’s being done and why.
May 27, 2021
Great Office but very busy. Sat alone in a room for 30+ minutes.
May 26, 2021
This was our first visit with my children after going to another place that was rude, not courteous and price-gouging. Going to Demers was like a completely 180 from that other place and a breath of fresh air. People were friendly and kind, especially with my 2 kids, everything was explained to me and they didn't try to upsell me on things like "eye drops that can MAYBE reverse my kids nearsightedness for only 2000 dollars". Will be going to Demers from now on!
May 25, 2021
Everyone was so kind and my exam process was quick and easy!
May 22, 2021
Very happy with my eye exam. They were very thorough and have lots of machinery to check your eyes. They are not pushy about buying glasses right then, which I really appreciated!
May 21, 2021
I was very happy with the warm reception and professional service I received. Will definitely recommend Demers to family and friends. Thank you
May 21, 2021
Everything went smoothly. Very efficient.
May 20, 2021
The staff at all levels were friendly and welcoming. Dr. Kinjo made a great first impression and is amazing with children.
May 20, 2021
great doctors . fast, accurate,helpful for seniors
May 20, 2021
The service was very professional. I liked the way that the Dr. conducted the consultation. He clearly answered my questions . He didn't pressure me for new glasses which is nice,because I don need it now.
May 15, 2021
Everything was excellent!!!
May 13, 2021
I have been going to DeMers Family Vision Group since 2004
May 12, 2021
I am from California. I come here due to the level of knowledge, expertise and confidence I have in the providers. I will be back. Thank you so much:)
May 11, 2021
The office was very professional. I have several eye issues, and Dr. Old was very helpful in explaining options for my continued care. Amy and the rest of the staff were very helpful and friendly. I am relatively new to the Reno/Sparks area and really appreciate finding such an excellent office.
May 8, 2021
Very friendly staff. The atmosphere was good but there were a lot of people in the small area
May 8, 2021
WE (Miles and Rita Micya) LOVED DR OLD....SHE WAS SO NICE AND SO WELL INFORMED ABOUT OUR MEDICAL HISTORYS......WE HAVE NO PROBLEMS SEEING HER AS OUR EYE DOCTOR IN THE FUTURE....THANK YYOU
May 7, 2021
Very professional and , congenial and a pleasure to visit.
May 7, 2021
Saw Dr. Leslie DeMers this time and she was fantastic! (I usually see Dr. Tamara and I love her as well.) Very knowledgeable, took time answering questions clearly and thoroughly. Support staff is always excellent as well.
May 5, 2021
Everyone is awesome! been going since 1997 love them!
May 5, 2021
Very good service and great with kids!
May 5, 2021
I thought they did a great job throu all the steps. I was uncomfortable having to wait at the front door and have to call to get in.
May 3, 2021
The staff is always friendly and professional and the Docs are great about addressing questions and concerns.
Apr 29, 2021
DeMers is the only place that I will go to get my glasses. Your entire staff is the greatest
Apr 29, 2021
Doctor Old and her staff are Awesome! They were very thorough and took the time to explain the process of my eye exam. I was satisfied with the answers to the questions asked during my exam. The technician that helped with purchasing my glasses was professional and very helpful. Thank you for making me feel comfortable and confident that my wife and I made the right choice to visit your office.
Apr 25, 2021
Professional, clean friendly office. Everyone is very helpful and happy every time I go in
Apr 24, 2021
Excellent service and very pleasant staff! Dr Kingo is very thorough and professional! So nice and I’ll return for sure!!
Apr 24, 2021
Office staff was friendly and professional. Everyone seemed to organized and on task. I was seen on time and Dr. had answers to my questions.
Apr 23, 2021
Very helpful competent Vision office
Apr 23, 2021
My visit was very considerate of the Covid restrictions and yet very personal. I was made welcome and kept informed about my vision. My visit was both professional and personal.
Apr 23, 2021
Very professional and the office staff are so friendly, and considerate of all COVID precautions
Apr 22, 2021
They were very understanding and supportive and I definitely would recommend them to all my friends and family
Apr 21, 2021
Very professional,very customer service oriented. Noce and friendly.great job.
Apr 21, 2021
Everyone is so nice and helpful. I have been going to this office for at least 10 years . My company changed insurance companies I was so upset when I had to go to another eye dr and didn’t get even close to care I get with Demers . I am so happy to be back and love seeing Dr Leslie
Apr 20, 2021
So happy to have found this place! Very professional! Much difference from THAT place at the Mall. Awesome technology. Very satisfied.
Apr 20, 2021
My experience at Demers was very wonderful . I got in when my appointment time was and the staff was so friendly. I wish the VA eye clinic was like Demers
Apr 17, 2021
Dr Old was very nice & informative. She was concerned for my eyesight & she recommended that I see a specialist to be on the safe side.
Apr 16, 2021
Everyone has aways been very friendly and helpful, from the top on down.
Apr 15, 2021
i felt rushed and impersonal
Apr 14, 2021
I was so impressed by ALL of the staff from start to finish.
Apr 14, 2021
Leslie was awesome and very professional
Apr 14, 2021
Excellent service, superb COVID precautions, thorough, solid and full explanation of diagnosis. Couldn't be better.
Apr 14, 2021
I absolutely love the professionalism this Vision Group brings to City of Sparks. The staff & environment is very organic and welcoming. The optometrist that helped me was nothing short of attentive & professional, answered all questions I had but also brought a lot of knowledge and experience in communication with patients. Very impressive. All I can say in the end is the whole interaction of the appointment was very efficient. 10/10 from me.
Apr 10, 2021
Staff very attentive with smiling faces Dr Tamara Old was very professional in explaining results of my eye exam
Apr 9, 2021
Staff is very friendly. Doctor explained everything in detail. Excellent customer service, great sunglass selection.
Apr 9, 2021
The entire staff were very helpful and really helped to calm my nerves.
Apr 9, 2021
Excellent care, excellent staff
Apr 7, 2021
Very nice and made my kid feel safe
Apr 7, 2021
Everybody was very nice in the office!!
Apr 7, 2021
Great people, very knowledgeable and easy to work with😃
Apr 6, 2021
Very friendly staff, made my visit a pleasure.
Apr 2, 2021
The Staff was so kind and Dr. Old very knowledge, I am going to recommend the clinic to all the patients I know, so that they feel well cared as me.
Apr 1, 2021
We have been going to DeMers Family Vision for over 50 years. The practice is focused on each individual and takes the time explain all aspects of eye health.
Apr 1, 2021
This was my first visit to DeMers Family Vision. Everyone was very kind and courteous, and I feel like the standard of care is excellent. It seems like they've handled Covid very well and I felt safe there. The frames selection isn't the biggest, but the prices are some of the lowest I've seen so that was a nice surprise. I'll definitely recommend you to anyone who needs a new optometrist.
Mar 31, 2021
Very nice staff Friendly service
Mar 31, 2021
Great office. We don’t have very many needs when it comes to our eyes but when we have had our exams and most recently my 4 year old’s exam, this office has been spectacular.
Mar 31, 2021
Some things and routines have changed over time especially since covid hit, but what hasn't changed is the level of professionalism and care they provide every time my family and I have an appointment..
Mar 31, 2021
I was very impressed with my visit
Mar 31, 2021
Everything was expedient, professional and thoroughly done from the preliminary exam to ordering new lenses.
Mar 31, 2021
From the moment I came in through the door, until the moment I left, I was comfortable and confident in the ability and competence of each person who helped me. Everyone I interacted with clearly was expert in their part of taking care of my vision needs as I age. Thank you all!
Mar 30, 2021
Great customer service, extremely friendly and professional.
Mar 27, 2021
Attentive, with extra focus on making sure I understand my particular issues, as well as all my options, for both now, and the near future as I approach retirement.
Mar 27, 2021
Nice people , but their in store glasses are too expensive !
Mar 26, 2021
Everyone was great! Sanitization was appreciated.
Mar 23, 2021
I felt very well taken care of in all ways! There was absolutely no pressure to purchase glasses from them (my insurance doesn’t cover that), and I was still helped to get all the necessary measurement to get my glasses online.
Mar 22, 2021
The staff is very friendly and helpful. They do a great job.
Mar 20, 2021
Everyone was great, super nice and very professional! I’m new to Nevada so it was great to meet friendly people..
Mar 20, 2021
Wonderful friendly staff and very clean.
Mar 20, 2021
Everyone needs to go to this Office. Dr. Leslie was wonderful and informative with my mother (95) and myself. Staff did not try to over sell to you and were very kind and friendly.
Mar 20, 2021
I love everyone there they’re so nice
Mar 18, 2021
Very friendly staff and very knowledgeable provider. They all took the time too make me feel comfortable. I am really happy with my prescription and will continue to go to this office for all of my eye needs
Mar 18, 2021
This was a pleasant experience from the beginning. Everyone was kind and efficient, the place was immaculate and well organized, the staff was working together and I heard no complaining from anyone. The Dr and everyone else was open and freely answered any questions I had. I felt like the exam was thorough and when I received my glasses the prescription works extremely well. I hardly recommend this to anyone.
Mar 17, 2021
Very professional and courteous staff. Very comfortable with thorough exam and friendly, helpful atmosphere.
Mar 17, 2021
Very thorough. Answerd all questions and spent appropriate amounts of time with me
Mar 17, 2021
Dr Leslie is so helpful and always so informative. She always takes the time to explain things!
Mar 12, 2021
Dr. Kinjo is an excellent Doctor. After 2 other optometrists, Dr. Kinjo had a solid diagnosis for my problem. He is easy to talk to and enthusiastic about his profession. An asset for your Group.
Mar 10, 2021
Outstanding. Have been customers for a long time. Will not go anywhere else. Love the staff and the services are amazing
Mar 6, 2021
It was a great experience. Amy was ready for me right away, and made the process welcoming and efficient. Dr. Leslie was very professional and knowledgeable, and spent ample time discussing questions I had. I have already recommended this office to 2 friends. Thanks for the great service!
Mar 5, 2021
The staff was very friendly. The office was clean and organized.
Mar 5, 2021
Dr Leslie is awesome, and Dr Scott as well. The whole staff is great, Monica, and I think her name is Tofi, always very helpful!
Mar 4, 2021
The nicest most caring eye care facility in the truckee meadows. All updated equipment and just a crazy amount of knowledge. I truly would not want to go anywhere else.
Mar 2, 2021
Everyone is so kind and sincere. Very professional. I even mentioned to a friend what a great experience in these difficult times.
Feb 27, 2021
The doctor I saw was fantastic. Very thorough, easy to talk to and explained everything that was going on with my eyes. Gave me suggestions about how to use my tri lenses to their best advantage. I’m going to try them next week at work!
Feb 27, 2021
DeMers and Dr Kinjo are the best. He wanted to get me fitted for special contacts and since I already took the day off from work, he was able to fit me in the same day. I have been going to DeMers for years, I'm really going to miss them when I move to Texas in a couple months.
Feb 24, 2021
Had sort of an eye emergency, the receptionist was extremely kind and told me to come down right away, I did... was seen very quickly and good thing since my condition could have caused permanent eyesight loss. Thank you to Dr. Old and all of the staff! You guys are the Best hands down!!!
Feb 20, 2021
You never know you need glasses until you see the eye doctor . Then you really realize how blind you are. The wonderful doctors at DeMers Family Vision Group are friendly, curious, and absolutely care about helping you see better. I have recommended lots of my friends to go there for glasses or to get checked out at least because of their driving habits. They really know their stuff at DeMers so don't take my word for it. See for yourself !!
Feb 20, 2021
Dr. Old was outstanding. Extremely professional with a exemplary bedside manner. The entire facility was top notch
Feb 20, 2021
Everyone who checked my eyes was pleasant, efficient, and willing to answer my questions. Dr. Old is outstanding!
Feb 19, 2021
Very nice and knowledgeable! Answered all of my questions and I left feeling great about the appointment
Feb 19, 2021
The office was very friendly and efficient.
Feb 19, 2021
The Dr. treated me like one of the family I would recommend you to any one any time because I was treated so well
Feb 17, 2021
Pleasant experience. Brief wait.
Feb 17, 2021
I was bummed that when I left It dawned on me that the doctor & I forgot to do my contact fitting. I did put on the paperwork that I wear contacts.
Feb 13, 2021
The staff at DeMers Family Vision is the best! Dr Leslie DeMer was awesome and helpful in everything! My family will always use them for our eye care
Feb 12, 2021
Super expensive. Staff was great but the price for a cash paying person was a little high for my taste.
Feb 12, 2021
Family friendly. Have always felt that all my questions were answered and options provided.
Feb 11, 2021
I like Dr.Old. She was very personable and professionable.
Feb 11, 2021
I'm so happy you do private jobs for lenses! Thank you all for going above and beyond!
Feb 11, 2021
convivial and professional staff very prompt and close to appointment time knowledgeable and congenial willing to explain the procedures made me feel important and appreciated for my years of patronage
Feb 8, 2021
The whole family visits DeMers every year and we keep returning because of the excellent service we receive from the entire staff, each time. Keep it up! Thank you.
Feb 6, 2021
I have recommended your office several times and I will continue to do so
Feb 6, 2021
Dr. Old and everyone else I dealt with was awesome! As this was my first time ever going to an eye doctor, I had no idea what to expect. The experience was easy, pleasant, quick, and very non-stressful. Thanks for a great overall experience!
Feb 5, 2021
I've been a patient of DeMers for over 10 years. Everyone is always friendly and efficient. I won't go any where else!
Feb 3, 2021
Doctor Kinjo and the office staff were absolutely wonderful. Thank you for your prompt service and kindness.
Feb 2, 2021
The staff is very friendly and helpful. They respected my time and got me processed through as a new patient very quickly without making me feel rushed. Dr. Leslie DeMers examined me and was by far the best eye doctor that I've ever been examined by.
Jan 27, 2021
Demeers treated me like any other patient even though I had a different insurance than anyone else. The dr was kind, explained everything, took time with me, and was timely. I really like Demeers.
Jan 26, 2021
Doctors and nurses were very professional and very patient with my son.
Jan 25, 2021
Very pleasant visit. Staff friendly and helped me to get new glasses.
Jan 22, 2021
Very friendly and efficient process. I have been a patient for almost 10 years now. This time I brought my husband with me and he was very impressed!
Jan 22, 2021
The staff was pleasant as was the doctor who was professional and knowledgeable.
Jan 22, 2021
Dr.Leslie is amazing with kids! I've gone to them for years and am glad i took my son with them. Over all its a great place!
Jan 21, 2021
GREAT EXPERIENCE I WILL DEFENITLY RECOMEND TO OTHERS. BOTH THE DOCTOR AND THE NURSE WERE AMAZING
Jan 20, 2021
We love Dr Scott, he’s the best!
Jan 20, 2021
Staff was on time with my appointment. Fast, easy, and nice service.
Jan 19, 2021
The team at DeMers was wonderful, being new to the area with special eye needs I couldn't have found a better group of dedicated professional to care for me like family.
Jan 19, 2021
Great experience and best place we have been with Covid precautions!
Jan 16, 2021
I’ve been seeing Dr Leslie for about 10 years now. She always has time to explain the health the health of my eyeballs and how I can best care for them.
Jan 14, 2021
Everyone was very pleasant and welcoming As I was a new patient !! The Doctor was very informative and efficient !! I was very satisfied with his evaluation !!
Jan 14, 2021
Concerned and thorough ... making sure that your eyes can see the best!
Jan 14, 2021
Great group. Very nice and informative
Jan 12, 2021
Friendly and respectful staff that cleans very well at a time when it’s most important. I felt safe knowing they take appropriate precautions against covid.
Jan 10, 2021
Always friendly, Sincere and professional.
Jan 8, 2021
Excellent service by the Dr. and staff. Will recommend you to everyone!!!
Jan 8, 2021
I was extremely impressed with the thoroughness of my exams. Dr DeMers took the time to explain everything that was done and the results of my exams. He gave me a clear and understandable explanation of his recommendations as we go forward.
Jan 8, 2021
My son and I were new patients at DeMers Family Vision. We were promptly greeted at the door by Dr. DeMers himself. The office staff and technicians saw us immediately, and we had zero wait time. (I had completed the new patient forms ahead of time and brought them with us.) The technicians were friendly, quick, and thorough. We were both seen by Dr. DeMers in tandem appointments immediately after the technicians completed their portions of the exams. Dr. DeMers was soft-spoken and very polite. I have seen many eye doctors in the past, and Dr. DeMers is by far the best one I have seen - pun intended. He took his time to make corrections and to explain his recommendations. The entire appointment went seamlessly with friendly, prompt, and professional care from start to finish. My only feedback is that the office space seems to be a little tight for their needs. There is some testing equipment in the lobby, and other pieces of equipment right on top of each other in exam rooms with little room to move about. Other than some space restraints for a busy office, this practice and the people who run it seemed close to perfect!
Jan 6, 2021
Demers office has been a family practice for over 30 some years. Dr Scott Demers is very thorough, knowledgeable and patient. Great selection of eye wear and personal service.
Jan 2, 2021
The staff was amazing, everything from getting me in as soon as possible to accommodate my insurance to greeting me with friendly smiles. I was impressed with how knowledgeable everyone was taking the time to explain things to me yet were efficient with their time in getting me out (because hey no one wants to spend all day in a doctor's office!). The only reason I did not give 5 stars is because I was disappointed with their glasses selection, there was not a lot of variety or new styles.
Dec 30, 2020
Always look forward to my visit with Dr Old and the staff! Thank you for your professionalism and care!
Dec 19, 2020
From start to finish everyone was attentive and professional. They listen to my concerns and explained what was happening and explained everything in detail. I highly recommend DeMers Family Vision Group.
Dec 19, 2020
Always a pleasure to see the friendly and very efficient staff at DeMers family vision group. The name says it all, a group of professionals that make you feel like family. They just seem to get better with each visit. Great job, fantastic experience, thank you, we look forward to our next visit.
Dec 16, 2020
Your entire staff was thorough and professional, and Dr. Kinjo spent all the time with me that I needed and answered all my questions. Thank you!
Dec 12, 2020
I felt very safe. Excellent and professional care. You guys ROCK!
Dec 11, 2020
Very professional, attentive and very friendly.
Dec 9, 2020
Outstanding care and service
Dec 9, 2020
Everyone in this office was super nice . The doctor helped me pick out my glasses saying I know which glasses are going to look nice on you . And he was right . I will always come back here. Thank you for your service
Dec 8, 2020
They were right on time for my appointment. Everything was handled perfectly from the attention to cleaning all places where others would put their face and body to the tests performed.
Dec 7, 2020
I was nervous about going in the first place not knowing what to expect. I switched doctors and every office seems to have different eye exams. It was a breeze and the entire staff was friendly and made me feel at ease. I’m trying contacts for the first time, so they taught me how to put them in and take them out. Turns out I’m a pro! Thank you to everyone in the DeMers office. You are wonderful.
Dec 5, 2020
Everyone is always very nice
Dec 4, 2020
This office is the BEST! Staff is very friendly and so very helpful. Dr. Scott takes his time with his patients and truly cares. Wouldn’t go anywhere else!
Dec 4, 2020
I was treated very well by everyone involved in my visit. I felt save with the cleaning I experienced.
Dec 3, 2020
My first time visiting this office. Excellent customer service! the doctor was very precise with my issue and give some options to have a remedy in a short period of time. Personnel very friendly and professional. Thank you!
Dec 3, 2020
Dr. Scott is my favorite eye doc ever. Told him so, this last visit. He is the best!
Dec 2, 2020
Quick, clean & friendly - they sanitize every step of the way including the chairs! I greatly appreciate the way Dr. Kinjo explains things. Knowing that he’s watching certain areas that don’t present any problems now but might in the future puts my mind at ease. There won’t be any surprises for me as I know what’s going on. I’ve already recommended them to my best friend.
Dec 1, 2020
DeMers Family vision group is wonderful! I've been a patient since I was a kid, and now Dr. DeMers grandson and wife have taken over and I couldn't be happier to have them seeing my entire family. A friendly place with all the latest in sight technology, friendly staff, amazing doctors, LOOK no further, you've found your new eye doctors office.
Dec 1, 2020
I already recommended you to my coworkers and cvs nurse!
Nov 26, 2020
Friendly, thorough and pleasant.
Nov 21, 2020
Everyone is super nice. One stop shop. Pleased with everything.
Nov 20, 2020
All the people at DeMers Family Vision Group are so professional, friendly and helpful. I always enjoy getting my annual assessments and choosing new glasses if need be. They can refer you to other specialist if you need that as well.
Nov 19, 2020
Best eye care experience I have had. Both my husband and I commented to our doctor he was the best we had ever seen. 👍 Thank you!
Nov 18, 2020
Your staff is always so nice.
Nov 14, 2020
Extremely impressed and looking forward to returning. Even during Covid I felt very safe and it was extremely sanitary.
Nov 13, 2020
It is very pleasing to attend a medical office where the facility is modern and spotless, the staff is friendly and professional. The exam was thorough and the Doctor was very informative. I believe this office has a bright future.
Nov 11, 2020
I always have great service here and the staff are very friendly.
Nov 11, 2020
Staff was very friendly and efficient. Everything went seamlessly and Dr. Old took the time to go over my eye health and answer all of my questions. Amazing experience!
Nov 8, 2020
I’ve been coming here for almost 10 years now, and I wouldn’t go anywhere else. Dr. Leslie DeMers is wonderful, and over the years I’ve seen some of her partners as well and always had good experiences. My only concern is with the Covid restrictions and cold weather, that they’ll have people waiting outside for 10+ minutes to be allowed in. There’s plenty of space inside to have a few people socially distanced, yet I had to wait outside for my appointment until they were ready for me with no one in the waiting room. New times we have to get used to, but there’s got to be a better way with the cold coming. Maybe instead ask us to wait in our cars until we’re next to be seen?
Nov 7, 2020
Fast, efficient, and professional.
Nov 5, 2020
Everyone friendly, run very efficiently.
Nov 5, 2020
Even in this changing time the service provided was excellent and the handling of my insurance made me very happy. New glasses on their way and way things were dealt with were quick and efficient with one exeception. The Doctor sent me to pick out glasses while my eyes dialated and then took another patient and I had to wait quite a while before he could take me again.
Nov 4, 2020
This office is friendly and will support office in the future.
Nov 2, 2020
Your staff was friendly and attentive to me. The woman who helped me with my glasses worked hard to get me the best prices.
Nov 1, 2020
DeMers Family Vision Group is definitely keeping us safe.
Oct 31, 2020
Such a great experience. From the moment we stepped into the office until we left the staff was friendly and professional as well as knowledgeable.
Oct 30, 2020
All the staff was very friendly and welcoming. Definitely happy I chose DeMers family vision
Oct 30, 2020
The staff was very friendly and efficient. The office is extremely clean and my two little girls - 2 & 4 - breezed through the exam with no problem. I know the staff cares about each and every member of our family (there are 6) and would highly recommend DeMers.
Oct 29, 2020
The staff Is so so so efficient in giving each of the eye tests all the while being extremely personable. And then Dr. Scott’s care and concern is above expectations! He even helped me find glasses and sunglasses in less than 10 minutes!
Oct 29, 2020
I have been taking my grandkids to Dr. DeMers for 8 years and they are awesome always friendly and explain everything to you. Plus they take Medicaid and that really helps.
Oct 28, 2020
Got in so fast, I was only on the cancellation list for a day. Dr Scott takes his time and explains everything, which is Great. Optimal Department very professional. I enjoy my visit from start to finish. Thank You!!!!
Oct 28, 2020
You're AWESOME!!...great staff...thanks
Oct 28, 2020
DeMers' customer service is outstanding; courteous and friendly. They are handling the pandemic in the most efficient way, possible. The exam was thorough and my glasses are the best I've ever had! I have a migraine-type condition and Dr. Old explained what is happening in a thorough and easily understandable way, and gave me good advice.
Oct 26, 2020
I am very pleased with my appointment with Dr Old
Oct 25, 2020
Have always had a positive experience@DeMers. Friendly and fast checkin, always followed by a competent screening and testing by their tech's...Every Doctor that has examined me has been friendly, and explains to me their findings. I look forward to yearly exams because they always remind me, which is rare in this age.
Oct 23, 2020
Very friendly and professional
Oct 21, 2020
Nice people, professional folks who really care about their patients.
Oct 21, 2020
The DeMers practice is a true delight to visit. The staff is helpful, Dr. Scott DeMers is a wonderful Doc and the care is over the top. Thanks to everyone!
Oct 20, 2020
I was contented with the service and concern
Oct 20, 2020
Everyone was awesome, helpful, and friendly.
Oct 20, 2020
Staff is superb, eye glass pricing was way out of line. After insurance, a very simple wire rimmed glasses was $495.00 Way too much after $150 insurance payment.
Oct 17, 2020
I absolutely recommend coming to Demers Family Group Vision. The entire staff is completely friendly and accommodating. A really great place!
Oct 16, 2020
Love Dr. Old... and the entire staff.. Very friendly and helpful
Oct 16, 2020
This was my first visit to the DeMers Family vision group.My Dr. was Collin Kinjo, who examined me and explained in detail my current (eye) condition.I am quite impressed with the service he provided and I will be seeing him again,as well as my wife.Because your group recognizes my 30 yr. military service and my 100% VA disability rating and our Tricare-for-life eligibility we plan to do business with you folks from now on.If you have a welcoming package please send same to us when you can. Our address= Mr.&Mrs Harold Wiebke 980 Vintage Hills Pkwy. Sparks,Nv. 89436 We look forward to hearing from you and thanks for the great service!!!
Oct 15, 2020
Everything was to my satisfaction. Very professional staff. Dr. Leslie de meres was very informative.
Oct 15, 2020
Everyone very friendly and helpful.
Oct 14, 2020
It was very easy to set up an appointment and check on my calendar to keep up to date. The Exam was quick and all proper procedure was followed for Social Distancing and mask wearing.
Oct 10, 2020
Friendly staff and Dr.'s are great!!
Oct 9, 2020
We Love DeMers Vision Group!
Oct 9, 2020
Demers has always been great to our family. Fabulous service and care......
Oct 9, 2020
i I was very impressed with Dr. Kinjo, he took time explaining things to me and was very patient with the length of tim it tok me to read the chart. Brittany also was very patient. I felt like I was really a valuable person to your establishment.
Oct 9, 2020
Amazing place! The demers are so nice have been going there for a long time!
Oct 8, 2020
Their attention to CDC Covid 19 recommendations was impressive, and appreciated. My eye exam was conducted in a friendly and professional manner.
Oct 7, 2020
Friendly staff and good old fashioned customer service make you feel right at home.
Oct 7, 2020
This office is always well organized. Appointment went quickly. Doctor Old is great at listening and addressing questions!
Oct 6, 2020
Love your office, and staff. Everyone is very personable, and caring.
Oct 4, 2020
nice polite staff, thorough, I was pleased with my eye exam.
Oct 3, 2020
The staff at DeMers are professional and made my visit enjoyable. COVID-19 protocol-They kept their facility clean and sanitized after each satiation was used. I was able to get my questions answered. The whole experience was very nice and I will continue to use DeMers in the future. Thank You!
Sep 30, 2020
Everyone was very nice and helpful & the facility was clean and disinfected. Thanks for a great first experience!
Sep 29, 2020
DeMers Family Vision Group is a top tier organization. Dr. Scott DeMers is a highly-skilled doctor and deeply cares about his patients. I have complete trust in his recommendations. His team is highly professional and displays the same high level of care for patients. I always recommend DeMers Family Vision Group to family and friends.
Sep 29, 2020
Dr.Old is very Smart, Nice and explains everything in detail. If you have questions she’s patient and thorough with her explanations.
Sep 27, 2020
Staff always pleasant. Everything handled according to COVID-19 requirements...did not have to wait.
Sep 25, 2020
Prompt, good communication pleasant
Sep 25, 2020
Could not be more pleased.
Sep 25, 2020
Thank you for another great visit. Your office is always polite, efficient and willing to answer all questions. :)
Sep 24, 2020
Friendly & efficient. Got us in and out and answered all our questions. They make you feel like they truly appreciate your business!
Sep 24, 2020
These are difficult times and your efforts are appreciated!
Sep 23, 2020
Everyone is kind and caring. The office is always clean and quiet.
Sep 22, 2020
Everyone is amazing and caring and so helpful
Sep 22, 2020
It was great they are friendly and fast service
Sep 22, 2020
Great customer service. Staff highly qualified & able to explain diagnosis clearly. I have every faith in their expertise.
Sep 21, 2020
Love coming here for eye appointments. Staff is professional and helpful. I always leave feeling taken care of.
Sep 19, 2020
In my 79 years of life, I have seen more than my share doctors. Dr. Old surpasses them all in professional and personal. To her, the patient is number ONE.
Sep 18, 2020
Great staff, efficient, and ready to help.
Sep 18, 2020
Very clean and professional office! It was my first time there and was very impressed!! Well done Dr DeMers!
Sep 18, 2020
Everyone was super friendly and helpful and Dr Kinjo was great
Sep 17, 2020
The team at DeMer is friendly and professional. I love the atmosphere in the office.
Sep 15, 2020
best eye doctor in town very kind and knows his stuff Best there is !!!!!!
Sep 13, 2020
You all have gone to so much work to keep everyone safe and still provide loving care. Thanks for the kindness and effort.
Sep 11, 2020
All was very efficient, prompt, and thorough, Everyone was wearing a mask and very careful and considerate. Thank you
Sep 9, 2020
I just love this place! They are so good at what they do I wouldn’t trust my eyes to anyone else, and they have a wonderful selection of frames!
Sep 6, 2020
As always it was a great experience with Dr. Old and the team at DeMers.
Sep 5, 2020
Since we started coming to Demers all four of my children, my husband and I have felt welcome. The staff care about each patient and treat all of us great.
Sep 2, 2020
The level of care provided by the staff and professionals is consistently high and of excellent quality.
Sep 2, 2020
Under the circumstances of having to deal with the Covid-19 era, my appointment went smoothly and was very impressed with how the office dealt with it all. The only thing I wasn't sure about was having to wait outside until called in for the appointment. I would think there was room for at least two or three to wait in the lobby area. There certainly was enough room for social distancing w/masks. other than that, kudos to the crew...!
Sep 1, 2020
Waited too long outside to go in
Sep 1, 2020
Friendly service, quick appt and explained insurance benefits while making purchase.
Aug 29, 2020
The staff is ALWAYS polite and friendly. They never act like it is a burden if you have a question or end up taking your time picking out glasses.
Aug 29, 2020
I've been going to DeMers for many years, my whole family uses DeMers and we all love them. We've never had any negative experiences. The staff is both friendly and professional. The doctors are always happy to answer my questions and never make me feel like they need to rush off to the next patient.
Aug 27, 2020
I liked it here in the past and have previously recommended it. I still like the doctors here, but I felt the covid implemented procedures were excessive. From the locked front door (which was opened while I waited for the tech to get me but then locked again in my face without even so much as a "have you been helped?"), to the awkward "back away from the machines" while they were cleaned from my supposed germs, to the plexiglass box which made the front office staff impossible to communicate with - it made me feel like I was a germ infested criminal instead of an optometry patient! And all of this (and more not mentioned) despite the fact that I had my mask on the entire time, had no fever, no symptoms, and no contact with covid. I value cleanliness and have infection control training for my healthcare career - I respect the cleanliness and I appreciate it! But I feel it can be implemented according to dictates and law while still allowing the patient to feel like a human and not a giant germ. It felt over the top. Cleaning the machines between patients is obviously essential protocol - no argument there! But it certainly could be done immediately prior to being seated at the machines (having the patient watch the tech clean them before being seated if it's the appearances that you are going for) OR cleaning them AFTER the patient is seated back in the waiting or exam room so that the patient doesn't have to awkwardly stand there "away" while the tech disinfects the patient's own 'germs'. Also, do you really get so much foot traffic that locking the front doors is necessary? Especially when it's 100 degrees outside and everyone entering is doing their due diligence and wearing a mask? And certainly if someone unlocks the door to let another patient out while a person is waiting outside, the least they could do is say is "have you been helped?" Instead of just closing the door and locking it again. I believe there can be compliance and diligence with civility.
Aug 26, 2020
Very nice people at Demeers been going hear for aehile
Aug 26, 2020
I had a great experience at DeMers Family Vision. I was in and out in no time and the staff is great.
Aug 25, 2020
Impressive service. My first time. Moved to Reno area and married. Husband recommended Dr. Scott. He is great!
Aug 25, 2020
Dr. Old is amazing. She takes time to explain your terrible vision, while adding some humor and normalcy to your situation. She was able to offer many options for both my situations And empathize with my dissatisfaction with certain vision options. Highly recommend this fantastic doctor!
Aug 21, 2020
Experience was a pleasure with positive outcome.
Aug 21, 2020
Top rate service. Very professional.
Aug 21, 2020
The DeMers Family Vision Group is working very hard to keep all their patients safe while getting necessary eye care. Dr. DeMers is the most calm doctor I have ever seen, and I feel he absolutely knows his business.
Aug 21, 2020
Dr. Scott has always given good advice. This time, Im not going to ignore it!
Aug 21, 2020
Every one in the office is nice and polite
Aug 21, 2020
Great service and people
Aug 19, 2020
Wonderful and well educated team! They were patient with my son who is 5 and it was his 1st visit. Made the appt very engaging and fun for him!
Aug 18, 2020
Great office, very friendly and on time.
Aug 15, 2020
Very professional, caring and extremely sanitized and safety precautions for COVID-19.
Aug 13, 2020
Yes different very polite and right down to business excellent eye Care
Aug 13, 2020
I was so happy to be able to return to this Group after moving out of State for the past 30 years! I found the same caring service I received back in the lat 80.s and early 90's. It's exciting to me! I appreciate this a thousand %!
Aug 12, 2020
Friendly staff, knowledgeable with current medical concerns, very helpful. I like their service.
Aug 12, 2020
Everyone was super friendly, courteous, and very helpful. They also had the exact type of glasses that I wanted, which made my visit quicker and less stressful.
Aug 12, 2020
Always look forward to my eye exams. Everyone is always friendly, and very professional ! Doc Scott, is the best eye doctor I've ever had.....! Thanks
Aug 11, 2020
Honest, Excellent service, Efficient, and friendly.
Aug 11, 2020
Great staff, everyone was friendly and professional
Aug 11, 2020
Fast and friendly service.
Aug 9, 2020
Very friendly and explain everything as they are examining you.
Aug 9, 2020
The staffs are all awesome very friendly even my daughter told me that its to far from we’re we live but she insist to go in Demers because you guys are treating your guests like family thank you all 🌷🌷🌺🌺
Aug 9, 2020
Covid safety precautions were excellent. Staff was extremely pleasant.
Aug 8, 2020
Did an amazing job with my daughter. She had a blast.
Aug 8, 2020
Amazing doctors and staff. So friendly. During this pandemic , the staff made me feel so comfortable. Some places make you feel like an inconvenience. This office has always provided such great care.
Aug 8, 2020
Always look forward to seeing Dr. Scott DeMers. He's always down to earth and remembers our past appointments from year to year.
Aug 7, 2020
Outstanding service and very professional.
Aug 7, 2020
Very Pleased / Care and Service
Aug 6, 2020
We have always had a great experience when we come to the office. Our whole family comes to Demers excellent Physicians and staff!
Aug 6, 2020
Dr Scott was great and his suggestion of eye drops has improved my vision immediately!
Aug 5, 2020
Everyone was very friendly and the staff was wonderful.
Aug 3, 2020
Always friendly and helpful. I was very pleased to see the extra precautions during the Covid 19 issue and commend them all on their excellent work.
Aug 1, 2020
Service was prompt and streamlined. They had a great system down to maintain social distancing and a clean, safe environment. They still allow you to peruse and try on new frames and sanitize them afterwards prior to putting them back on display.
Jul 31, 2020
Very satisfied with tests and results. Look forward to new glasses. Impressed with handling of Covid 19 safety guidelines
Jul 30, 2020
Awesome staff and large selection on frames. Very clean and well organized.
Jul 29, 2020
Very friendly staff and a large selection of frames
Jul 29, 2020
Dr. Scott DeMers SAVED Me when I started going to them last year. He got my eye pressure under control and prevented onset of glaucoma. My previous I doctor had me in contacts that weren’t right for me, when all I really needed to do was have my cataract surgery refreshed. It took five minutes per eye. I love their staff. They are all so friendly. I am really glad I went there. They are the best!
Jul 29, 2020
Well organized, competent people.
Jul 26, 2020
Excellent eye care place. Everyone was friendly, helpful, and very thorough.
Jul 25, 2020
Always outstanding a terrific office
Jul 21, 2020
Amazing customer service and professionalism!
Jul 17, 2020
Dr. Scott and staff and are excellent. Great work during these interesting times!
Jul 17, 2020
Great doctors and staff. Office is professionally lead. Great practice in every regard!
Jul 15, 2020
Office staff and all doctors are very welcoming and a pleasure to visit.
Jul 15, 2020
was very happy with the service the employees were very courteous
Jul 14, 2020
Dr. Colin Kinjo is amazing!
Jul 14, 2020
From the moment I arrived for my annual appointment to today, about two weeks later, when my new glasses arrived, all was top tier. The COVID-19 precautions were excellent for both the staff and for my protection. I had broken my glasses, and since my prescription was nearly unchanged, I was offered the opportunity to purchase new frames, and have my current lenses installed. I had not been treated before by ophthalmologist who saw me. He w took great pains to explain ever, did the most extensive examination I’d ever had (I am a diabetic). He was genuinely interested in me as a person, not just a patient. As a former university professor, I know the highest iI could award is an “A” mark. You earned better.
Jul 13, 2020
I felt safe having my eye exam even with the virus. We wore mask to be safe even when it is spreading. I forgot to give new address as we moved. 675 Marina Gateway Dr. Unit 621 Sparks, NV 89434 My e-mail address is: heikki1925@gmail.com
Jul 11, 2020
Been a patient here for 30 years. First with your Grandfather and now you. Very professionally operated with a mix of all of the latest advancements. I am grateful for what you provide us and very proud to still be a patient.
Jul 11, 2020
I was very impressed with the staff at DeMers family vision group. Everybody was Also very nice and professional .
Jul 11, 2020
I was very impressed on how clean and prepared the office and staff were. I felt safe at all times during my exam and dealing with the staff while selecting my new glasses. Thank you for your professional work.
Jul 9, 2020
The staff was very friendly and extremely helpful. I look forward to future appointments and I appreciate how thoroughly they sanitized all surfaces during this pandemic, creating a safe environment.
Jul 8, 2020
I’ve always felt that I get the finest care at DeMers Family Vision Group. The staff and doctors are complete professionals and during these days take xtra are to ensure surfaces are sanitized and folks are wearing face masks.
Jul 7, 2020
Making the appointment online was very easy and fast.
Jul 1, 2020
Dr. Scott was so awesome he did a awesome job finding what worked for me best, You can tell they really care about there clients they give you all the answers your looking for and they have exceptional service. They have a very clean environment And everything is fully sanitized! I highly recommend DeMers iv been going there for years and I don’t have any complaints!
Jun 30, 2020
I had a very complete eye exam, nothing new with my eyes but got answers on a few questions about eye drops for dry eyes. I will certainly stay with the DeMers Family Vision Group. Gayle Hall
Jun 30, 2020
Very impressed with everything!!!
Jun 28, 2020
Very professional & friendly.
Jun 27, 2020
Love this office staff are the best I've been with this practice since Dr Demers grandfather owned the practice they will be keeping my business fir many years to come and my families as well
Jun 27, 2020
Everyone in this office is always so nice and caring! Always find myself telling everyone what a great experience I have every time I go in for my eye appointments. And the safety precautions they are taking during the pandemic is incredible. They sanitize everything! Thank you all so much!
Jun 26, 2020
Wonderful staff efficient with the current situation going on. Felt safe and was treated with compassion.
Jun 25, 2020
I was very impressed with the procedures DeMers have implemented to ensure their patients' safety during these challenging times. They continue to provide the highest quality service.
Jun 25, 2020
Very efficient office and great service!
Jun 24, 2020
I love DeMers Family Vision Group. My whole family has been going to them for years. They always make you feel like they are happy you are there. Even with all of the COVID changes it’s a welcoming environment.
Jun 24, 2020
I have been a patient here since the grandfather was still practicing. It’s a great run business. I have always been given very thorough answers for any questions I ever have.
Jun 23, 2020
Dr. DeMers it’s very caring of his staff and patients. New COVID-19 practices in place or beyond guidelines. Felt very safe and appreciated staff efforts to make the visit as easy as possible. Thanks for keeping us safe
Jun 23, 2020
Thorough Service, Clean Facilities I’ve been going to Demer’s Family Vision Group for years. They are a great practice that I recommend to everyone. During my last visit, I saw Dr. K. He was very to the point and educated me on how best to keep my eyes healthy. I was pleasantly surprised. The glasses staff were very helpful and walked me through the process with grace even in the midst of COVID 19. The exam team thoroughly cleans each of the instruments in front of you and are following CDC guidelines to a T. I love going to this practice and I can’t wait to go back.
Jun 20, 2020
Dr. DeMers cares about his patients and does a great job explaining any issues and takes time for all questions.
Jun 20, 2020
Everyone is amazing, clean facility. First and only Eye Doctors
Jun 19, 2020
friendly, knowledgeable, peofessional
Jun 18, 2020
Love Dr Scott and Dr Leslie and they always making me and mine feel like family. Dr Scott always remembers our discussions from the prior year and I cannot express how appreciative I am of his bedside manner!
Jun 18, 2020
I was very impressed with the Health measures taken for patients and staff. My visit was very easy. Dr. Scott was wonderful in advising me on actions regarding my cataracts. I was relieved to be given options that made sense during these irregular times. Thank you for all your concern and good protocols. Pat Dutt
Jun 16, 2020
The doctor was very good. He explained it full detail that I was able to understand (being that I’m not a doctor)
Jun 15, 2020
I let all my associates know how well you treat your patients
Jun 13, 2020
I have been a patient at Demers Family Vision for about 6 years and I couldn't be more pleased with the care I have received. All of the Doctors and Staff are very courteous and friendly. There knowledge and thoroughness give me confidence my eye care is in great hands
Jun 13, 2020
Everyone is super nice and knowlegable
Jun 13, 2020
Excellent staff and of course Dr. Scott.
Jun 12, 2020
When I moved to Reno and was selecting new doctors I feel I’ve found a gold mine when it comes to Dr. Scott and his staff. Dr. Scott provides a very thorough eye exam. The staff that works for him are very courteous and knowledgeable too. A very positive experience.
Jun 12, 2020
Loved it there great eye doctors and staff thanks guys!
Jun 11, 2020
Great place from beginning to end. Will return and recommend.
Jun 10, 2020
Most professional and complete eye care experience. I would highly recommend their services.
Jun 10, 2020
The time, patience and knowledge put into each patient is apparent when you walk in the door, you are not a number. I love this place!
Jun 10, 2020
Several people from my work go here. We all love it. Best eye doctor I have been to.
Jun 7, 2020
You guys were awesome! We will definitely tell people about your business! Felt really comfortable!!
Jun 5, 2020
Always clean professional and courteous will never go somewhere else. The De Mers are always so personal with their clients.
Jun 5, 2020
Patient care. Dr Tamara is the best. Same with the staff. Keep it up!
Jun 5, 2020
I just moved to this area a couple months ago and needed to get a new pair of glasses ASAP. Due to how bad my eyes are I am very picky about my eye doctor. After my first appt - I am extremely pleased with this office. Everything from start to finish was efficient, and fully explained which from my experience usually does not happen. With that said thank you for being an amazing place to keep up with my eye care!!!!!
Jun 5, 2020
Good first visit. Recently arrived in the area and began having issue with one eye. Saw Dr. Old and she checked my eye and explained about dry eyes and allergies. Also had a full eye exam. The office moved very efficiently, especially in dealing with the social distancing and sanitation. All the staff were very nice to work with. One note, after removing the 'this chair is sanitized' sign and placing it on the floor while I was seated, one staff member cleaned the chair once I got up then put the sign from the floor directly on the chair without cleaning it.
Jun 5, 2020
u guys r the best. Thank you
Jun 3, 2020
Everybody is very punctual
Jun 3, 2020
Fantastic , friendly and very through exam. Thank you!!!
Jun 1, 2020
An optometrist you can trust always more like a friend.
Jun 1, 2020
I have always loved coming into the office. Everyone is wonderful and professional! I always recommend whenever anyone asks about a good eye doctor.
May 30, 2020
Staff was awesome! They sanitized everything and were very quick and helpful!
May 29, 2020
Thanks is not enough to express my appreciation for your attentive service and kindness! Thank you thank you thank you!!!
May 27, 2020
Totally professional office, as usual. Very clean,friendly and helpful.
May 27, 2020
Absolutely love Demers Family Vision! I've always been treated so well and all of the employees are kind and patient. I've seen Dr. Scott, Dr. Leslie, and now Dr. Kinjo. Every one of them have been awesome, but the stars truly are the desk staff and techs! Super nice, super communicative, and understanding. I absolutely recommend this practice!
May 27, 2020
Dr. DeMers is awesome. So helpful and kind. He even helped me pick my frames. I have been going to him for several years and would not think of changing. Than you
May 27, 2020
I always get excellent care from the Dr. Scott, he is very thorough in his exam. all the employees from the front to the back are always friendly and courteous.
May 27, 2020
The entire office staff are professional, kind and great to be around. We look forward to our appointments every year
May 26, 2020
Pleased with the service Everytime!
May 24, 2020
I have been to the office for years. I saw Dr. Old yesterday. She is professional, precise and answered all of the questions I had in an understandable manner. She is humorous, as well. When being fitted for new glasses I posed a confusing question and ask for financial information throughout the process. The optician was patient and professional.
May 23, 2020
Very professional team. Under the current circumstances, very clean and cleanliness for the covid 19 guidelines.
May 22, 2020
From the moment I walked in the door of DeMers until I left was quite exceptional. Every thing ran smoothly with each employee I had contact with. One particular employee, your receptionist Jennifer, is absolutely outstanding. She has the unique ability of being extremely friendly yet also very professional. I met with several employees in the course of my exam and each performed their duties in an excellent manner. I will long remember the wonderful service I received.
May 22, 2020
Everyone was very friendly and helpful. I had a good appointment.
May 20, 2020
The staff is very helpful in this strange time. Dr. Kinjo is easy to work with and expresses all information.
May 19, 2020
I have been a patient for many years, quality of care with great service.
May 17, 2020
I have been visiting DeMers Family Vision Group since 2007. Excellent customer service!
May 16, 2020
Having moved here from a crowded metropolis, I had difficulty in finding a good (GREAT!) vision specialist. Well, I found it at Dr. Scott Demer's Family Vision Group. Professional staff, greeting the customer/patient at the entry, clean rooms, modern equipment, and most of all, Dr. DeMers' caring, thoughtful, and professional attitude. Definitely will use this office for all my future Reno-area optometry needs.
May 15, 2020
You guys are great! You make everything friendly even in this time of chaos.
May 15, 2020
The staff and doctors are so nice!!
May 14, 2020
Love this place! The staff is wonderful and all of the doctors are fabulous! I can’t say enough good about DeMers.
May 13, 2020
I think Dr. Kinjo is very professional and easy to talk to!
May 13, 2020
You have great staff. They are very friendly and supportive. Keep up the good work. Thank you
May 13, 2020
My visit was fantastic! The staff here are quite well versed in the procedures for being open and doing business during the Covid-19 pandemic. The entire space, and every room was very clean and orderly. Staff was also quite relaxed and attentive to my being a transgender woman, and my preferences for pronouns. The doctor was quite knowledgeable and efficient during my examination, and the optometrist was equally pleasant, and skilled in his own right. Furthermore, the doctor was forthright and transparent in revealing a potentially cancerous growth near one of my eyes; which I had been wondering about for years, as well as diagnosing cataracts in both my eyes. He was always respectful of my decision in choosing the right path for me to deal with these issues, providing the data I needed in order to make the decisions and even set me up with other specialists who address these issues. I did not feel, at any point, that the doctor, nor optometrist were trying to sell me anything. They only provided the information, and left the decisions up to me. Overall, my visit, as I started out saying, was fantastic.
May 12, 2020
I had a very nice experience, The office staff was very professional and friendly, everyone followed the guide lines for COVID 19. The Doctor was professional and answered all my concerns. I will highly recommend this business.
May 12, 2020
I had a really good experience. Everyone was so nice and helpful
May 12, 2020
Love this office everyone is friendly and professional!
May 10, 2020
Everyone at DeMers are so professional. Always helpful
May 8, 2020
Staff and doctors very nice and knowledgeable.
May 8, 2020
Great people, great care.
May 6, 2020
Dr. Scott was very thorough and nice. Handled everything well with great caution from the moment we came in. Felt safe and in good hands. Great customer service from beginning to end. Thank you!!
May 6, 2020
It was my first appt with DeMers and it was a great experience. He even helped me pick out glasses.
May 5, 2020
Even with everything that has been going on, they opened their doors for us and made my experience great. Very very friendly staff and such a great experience. I’ve been coming here for almost 4 years now and they never disappoint. Also great selection of frames
May 1, 2020
Even in this rough time we’re going through, everyone was very friendly and professional. Scott was fantastic!! Thank you for tanking me in as a patient!
Apr 30, 2020
Office is very clean. All the staff are very friendly and helpful. Dr. Demer’s explains everything the entire exams. Family and I have been going here for years and wouldn’t change anything for many many more years.
Apr 29, 2020
It would be impossible to top Demers Family Vision. The amount of care, friendliness, sincerity and patience that everyone at this office gives is outstanding! Top notch care, especially with everything that’s been going on. Demers Family go over and answer any questions you have, they truly care about the wellbeing of their patients.
Apr 29, 2020
The office of DeMers are very kind and warm hearted people.
Apr 25, 2020
I already did recommend this practice.
Apr 18, 2020
I called to make an appointment during the COVID-19 pandemic because I had a concern with one of my eyes. They were able to see me the very next day! The whole process was very professional and you could tell they had the patients health and well-being as their number one priority. Will definitely keep coming back for anything I need.
Apr 3, 2020
Great friendly environment. They get you in and out on time and they know what they are doing. I'm very pleased with them
Mar 18, 2020
We love love Dr Scott. He is always ready to listen and help. If he has a coupon for a discount he is the first one to mention it. We always feel special and have always been treated with kindness. He is so compassionate and always leaves us with a feeling he really does care.
Mar 10, 2020
Excellent service. Dr. Scott, Dr. Leslie and Dr. Old are all wonderful. The support teams are all excellent at there jobs and they care.
Mar 10, 2020
Everyone in the office is helpful and professional.
Mar 6, 2020
I truly would not want to go to a different eye doctor. The staff is amazing the doctors are super smart and they always have newer equipment.
Mar 1, 2020
Prep was efficient, Dr. Old was on point as usual for exam, Allen was helpful for selecting glasses. BTW: nobody gets a 10, there's always room for improvement Same goes for very good vs excellent.
Feb 28, 2020
Been looking for help for years and glad i trusted them. The whole experience felt genuine about them wanting to help in any way they could.
Feb 26, 2020
I was greeted with kindness and sincerity, I was early and was immediately helped. Very professional. I couldn’t be happier with my treatment.
Feb 21, 2020
Very friendly, professional business. I felt very secure in their hands. Felt that they genuinely love what they do and want to do the absolute best for me and all clients. I will be back!
Feb 21, 2020
friendly efficient and fast service. I have been going here for 6 years, and have never had a bad experience with either the personnel orr the services
Feb 20, 2020
The best care and experience I’ve ever had.
Feb 12, 2020
Great!! Very friendly, staff is very accommodating good selection of glasses and very góod at working with insurance and budget.
Feb 11, 2020
Great service. Great Doctors.
Feb 11, 2020
DeMers Family Vision Group is family operated. The staff is friendly and helpful should you have questions around your eye care. The Optometrists are very knowledgeable and I trust them to take care of me. I would recommend and have made recommendations to friends and family.
Feb 9, 2020
The most friendly and professional place!
Feb 8, 2020
Kind and attentive with low wait time.
Feb 8, 2020
Excellent care and team.
Feb 5, 2020
Very friendly and professional
Feb 5, 2020
Best eye exams I have had in many years, and at 72 that says a lot. Comprehensive, patient attentive, excellent care.
Feb 5, 2020
great, fast and super friendly care! loved the explanations for my questions and was never made to feel dumb for asking. would recommend to everyone and especially for families
Jan 29, 2020
Friendly and professional service
Jan 28, 2020
Great Yearly visit... Thanks!
Jan 26, 2020
Great service. Dr Old is TOPS!
Jan 24, 2020
Very impressed with your facility, and Dr. Scott.
Jan 24, 2020
Dr. Demers and Team has the best customer service!
Jan 15, 2020
Absolutely fantastic service. One of the best run medical offices in Reno/Sparks. Great patient care!
Jan 14, 2020
Dr. Leslie was very patient with me talking over all the issues I have had for the past few months. I left feeling comfortable about my eyes.
Jan 11, 2020
Really fast service. Everyone was very friendly and helpful. All.of my questions were answered.
Jan 11, 2020
I love DeMers! Dr. Old is very nice and provides excellent service while still being friendly and funny.
Jan 10, 2020
My entire family goes to DeMers everyone is polite and the children have always liked the staff and Doctors.
Jan 9, 2020
Great service, nice staff.
Jan 7, 2020
Everyone as always was very friendly and efficient
Jan 3, 2020
Very friendly, professional and courteous staff. Always excellent service with minimal wait time.
Jan 3, 2020
DR DeMers does a thorough exam and friendly staff is helpful in fitting glasses
Jan 1, 2020
It is always a pleasant experience when I have my annual check up. Everyone is so congenial and fun. A wonderful staff and Doctor's.
Dec 31, 2019
Great service, very friendly staff, been going here for years and will continue to do so.
Dec 28, 2019
Nice to have a doctor that takes the time to answer questions and cares!
Dec 24, 2019
the dr did a very good evaluation
Dec 22, 2019
I was fit in to check a sudden change in one eye, and felt so supported. Great experience with staff and Doctor DeMer. Thank you so much 😊
Dec 22, 2019
Nice friendly staff and we were so delighted to track down our favorite doctor finally!
Dec 21, 2019
I am always treated so well and special by Dr. Scott.
Dec 19, 2019
Great staff ! Thanks for making this the easiest experience.
Dec 18, 2019
DeMers has the best staff. All SUPER friendly and are very helpful. Love going into their office cause I know I’ll always leave satisfied.
Dec 13, 2019
Friendly and professional staff.
Dec 12, 2019
As always great care and professional!
Dec 10, 2019
was impress how fast & efficient staff was .
Dec 8, 2019
I've been seeing Drs. DeMers for 10 years and the staff and doctors are always friendly and knowledgeable and I have never had to wait more that 15 minutes. I wouldn't want to trust my eyes to anyone else.
Dec 7, 2019
I have, and I always will send referrals to you.
Dec 3, 2019
Very professional efficient and the most personal
Nov 29, 2019
Everyone at this office is fantastic! They helped me every step of the way with a smile even though I took so long that they had to unlock the door to let me out.
Nov 27, 2019
Very prompt and seeing us very friendly very helpful in helping us pick out our frames in very of patient with us great service
Nov 25, 2019
This was our first time at DeMers. Loved Dr.Old she was thorough and patient. She took plenty of time with me and my husband.
Nov 16, 2019
The office staff are friendly and knowledgeable. I appreciate the thorough work of the testing staff. Dr Old is always complete and provides the information to help me understand what is happening with my vision. She is also very friendly, kind and listens well to my concerns. The whole office is very professional and efficient.
Nov 16, 2019
Wonderful office great staff able to get in with an eye issue I was having and they worked me in I was so appreciative of it Dr. Kinjo is the best
Nov 16, 2019
I recomend this place to everyone including all the people who work with me
Nov 16, 2019
It was very nice office although I waited a long time in between.
Nov 15, 2019
I usually don’t ever write a review or do surveys, I just had to let you know how amazing you all are. The staff, the doctor, everyone was so helpful and we really appreciated our first visit experience!
Nov 14, 2019
I felt like I had been a patient for many years. All my questions were answered and I felt as though so was in excellent medical hands. Thank you.
Nov 7, 2019
The entire appointment was a pleasure from the time I walked in to the time I left. Everyone was very coutereous, friendly, and helpful. I believe that was the longest time that I've spent with the Dr in all the appointments that I've had since moving to Nevada. He was very knowledgeable and willing to spend the time to answer all my questions. The young lady that was helping me pick out frames and taking my order was very helpful also.
Nov 7, 2019
Very helpful staff that got me an appointment incredibly fast. The assists and the doctor were very helpful and provided me with a lot of useful information.
Nov 5, 2019
All the staff was friendly and courteous. All of my questions and concerns was addressed. Great experience from intake to exit😎
Nov 5, 2019
Friendly & knowledgeable staff. Appreciate the later appointment time on Tuesdays so as to not have to miss work
Oct 31, 2019
Everyone was amazing and so nice. Even though they were really busy they took their time with everyone, with no feeling of being rushed.
Oct 31, 2019
Great staff! Great service!
Oct 30, 2019
Your whole staff is so friendly and made it a great experience!
Oct 30, 2019
Bringing the whole family in for a first time visit can be challenging enough however DeMers employees made the experience easy and shall I say it, fun.
Oct 30, 2019
Had an emergency and they got me in that afternoon even though their normal schedule was booked till the next week. Front office staff was very courteous.The technician was professional and understanding. Dr. Colin listened to me explain my situation, performed a series of inspections of my eyes and prescribed a treatment in very professional, courteous and understanding manner.They managed to schedule a prompt follow up appointment at end of that same week even though their normal appointment schedule was filled till the next week.
Oct 29, 2019
From the moment i walked through the door I was welcomed. The staff was professional, caring and willing to take that extra step to answer any questions. When my awesome experience was over and I walked out the door. I knew I would be back for all of my eye care here at DeMers Family Vision Group. Thank You
Oct 29, 2019
The staff and doctors are very professional. I have always been very satisfied with the exams and glasses I have received.
Oct 27, 2019
Only problem. No one answered the phone when I called.
Oct 24, 2019
I always feel welcomed and well cared for at my appointments. My appointments have always started on time and I am always on my way in a reasonable amount of time. From the first greeting to the farewell, every associate is kind, polite, and helpful.
Oct 22, 2019
Awesome service very organized. Great and easy exam with equipment I've never seen before. So they had all current test equipment very good interaction .So I was pleased with my exam .I recommend them
Oct 21, 2019
The staff is friendly and knowledgeable. I appreciate good customer care and that is what I received.
Oct 19, 2019
They are great for the whole family. They were very kind towards my children and made the feel comfortable.
Oct 19, 2019
Thorough eye exam. Very pleasant personal.
Oct 12, 2019
They were friendly and quick. My glasses were ready the next day! Very happy customer:)
Oct 11, 2019
It was a prompt service. It was excellent experience.
Oct 10, 2019
The best service,dr tamara even choice the eyeglasses I like,what can I say,she's the and staff are excellent.
Oct 5, 2019
Both of our children are patients of Dr. Old and have been so well taken care of over the past three years. We love the DeMers family (doctors and staff alike) and wouldn't consider going anywhere else.
Oct 4, 2019
Great office staff, and exceptional Dr. Dr. Aramini was very personable, and explained everything he was doing.
Oct 3, 2019
Everything went smoothly and in a timely fashion. Everyone was pleasant and kind.
Oct 2, 2019
This was my first visit. I was impressed with the very short wait time and the friendliness of the staff. The doctor was very knowledgeable and I was left satisfied with my appointment. Now to get my new glasses.
Oct 1, 2019
They were wonderful! I called with a need to get in right away due to sudden changes in vision, they were able to get me in the next morning, got my insurance (that I purchased direct pay the day before) confirmed quickly, and helped me save money on my new contacts between their discount and a reward card from the brand I bought. Quick, easy to work with, and everyone is very friendly.
Sep 29, 2019
I am very happy with the services provided by the DeMers Family Vision Group.
Sep 29, 2019
Dr. Scott DeMers is excellent!. He has great communication skills. He keeps up on the latest developments in eye care. He has great diagnostic skills and he uses the best current technologies. And he is very caring!
Sep 28, 2019
Professional and friendly. It’s always a very smooth experience going here.
Sep 28, 2019
Best Eye practice in town. They are so great with children.
Sep 27, 2019
Dr. Scott always takes time to explain to me. And the staff in the lens department have smiles and are also helpful. I wish I could remember the tough lady’s name that helped put in my new lenses. She is very helpful and has a great attitude of I want to help you. In fact the ladies at the front desk are also glad to see you and helpful. The whole staff at DeMers is fabulous.
Sep 27, 2019
I love the way the DeMers family always takes the time to be helpful with not only my insurance coverage but also walking me through the process so that I understand my eyes.
Sep 27, 2019
The staff and Doctor at DeMers were courteous and professional, very pleasant visit.
Sep 1, 2019
This visit was my first with the DeMers Family Vision Group, I now consider myself a regular patient. I have told several people how welcoming your group is, and that Dr. Scott was easy to talk to, and I felt heard.
Aug 29, 2019
It was great I had a very good appointment
Aug 29, 2019
Great staff and doctors b so fast and efficient.
Aug 24, 2019
I was taken back at my appointment time with no waiting. Everyone was super nice and all helped me pick out my frames because the kind i have were not in stock at this time.
Aug 23, 2019
Dr. Leslie is always so friendly and personable. I appreciate her direct answers to my wandering questions.
Aug 23, 2019
Kindest people in office, most terrific doctor. Fantastic services. Explanations that I can understand and patience with me and any and all questions I may have.
Aug 22, 2019
The office staff are courteous and professional.
Aug 20, 2019
As always, Dr Old was great. Love the consistency in the exceptional level of care given.
Aug 17, 2019
Everyone was very kind and understanding
Aug 15, 2019
Dr. Scott and his entire staff are the best! Worth the drive from Mt. Rose Hwy.
Aug 15, 2019
Everything was first class.
Aug 14, 2019
Top shelf in every regard.
Aug 14, 2019
Great people and great service
Aug 10, 2019
Very well informed about the condition of my eyes
Aug 10, 2019
The staff was friendly and helpful. My wife and I have been coming for several years and we are very pleased with your business. Thank you for your kindness. Sincerely, Jim Henderson
Aug 8, 2019
I love the fact that they have the option of scheduling late on certain days so I can go after work. I got there a little early and within a few minutes, I was taken back before my appointment. The staff was very nice and helpful as well as Dr. DeMers answered all of my questions and was very kind. Everyone was quick, efficient, and professional. Will definitely be going back!
Aug 7, 2019
All personnel were very professional, friendly and warm to deal with. My experience was the best I've had since moving here to NV. I definitely recommend DeMers Family Vision Group.
Aug 6, 2019
Love this practice. Dr Scott is awesome. Took me the day of my request for an appointment because I was having acute problem with my eyes. He gave me full exam. Love how they are open 2 week days after work hours so us working people can see them! Staff friendly and accommodating.
Aug 3, 2019
Very efficient and friendly environment.
Aug 3, 2019
Dr. Scott and his staff are always great to work with. I have been with him for 12 years now and recommend him to my family and friends.
Aug 1, 2019
Extremely nice made feel like we've known each other for years
Jul 28, 2019
Everyone was pleasant and caring
Jul 26, 2019
DeMer Family Optical is the best Group for personalized care I’ve ever been to. All staff are kind and courteous. DR Scott is professional and I never feel like I am being oversold.
Jul 20, 2019
Great service! Very friendly and efficient!
Jul 18, 2019
My doctor retired and I was referred to DeMeres by a friend. Dr. Scott DeMeres was so thorough and immediately acknowledged that I was having several issues. The recommendations he made and the follow up he suggested made me feel so relieved. I am so glad I went there. I look forward to going back.
Jul 18, 2019
Very thorough exam with no wait time and friendly staff.
Jul 18, 2019
very professional and prompt I could not be happier
Jul 18, 2019
Dr Colin Kinjo is second to none! He explains to you about the condition of your eyes like no one else. He is absolutely terrific.
Jul 16, 2019
Everyone one is friendly professional and very helpful. They explained everything to me and made me feel important.
Jul 16, 2019
Amazingly skilled staff & doctor. Very thorough exam and help in thinking about frame options and choices on lenses, as well as education about vision and eye care.
Jul 12, 2019
Dr Scott and his staff are very caring and professional. All the testing equipment is 1st class and top of the line so that you get accurate results. I will always go to this office in the future.
Jul 11, 2019
Best experience ever for an eye exam. Have absolute confidence in Dr Kinjo.
Jul 6, 2019
Awesome place! Friendly staff with great knowledge. I’ll be back!
Jul 3, 2019
My dog broke my glasses and I needed an appointment fast, did a quick google search and DeMers popped up, I called and they got me in within 24 hours, they were kind, friendly, and walked me through everything and repeatedly asked if I had any questions. The doctor recommended a specific type of lens and eye drops as a preventative measure and I got through the whole process quickly and felt good about my choices. I had things explained and asked that I had never been asked before. It was great. Great business and great people.
Jul 3, 2019
the staff the very helpful and friendly...made me feel welcome as a new customer
Jul 3, 2019
Very friendly and knowledgeable. They are an excellent choice for your family's eye care needs!
Jul 2, 2019
i have been coming to this family group since 1970 and really like the people and service.
Jun 29, 2019
Everyone in the office is friendly and helpful. I enjoy going there.
Jun 26, 2019
The front desk staff are friendly and efficient. Dr Scott DeMers is so kind, reassuring and efficient. He is very thorough and answered all my questions with simple explanations that were easy to understand. I have been a patient of his since 2004 and happy with every visit. Thank you Scott for all the care that you show to me.
Jun 21, 2019
A very patient first, pleasant experience.
Jun 21, 2019
Terrific front desk staff. Always warm and welcoming. Highly skilled technicians and the very best practitioners (Dr. Leslie DeMers is truly wonderful). Outstanding selection of frames to select from. The techs who fit you with the glasses are extremely helpful
Jun 21, 2019
The three persons including check in was all professional definitely would recommend and will be returning myself
Jun 15, 2019
Everyone at DeMers is so nice and makes you feel very comfortable about everything. I would definitely recommend!
Jun 15, 2019
Great service. The doctor walked me through the exam all the way to picking out glasses. On time too.....
Jun 13, 2019
Everyone here is great! They care and they remember you.
Jun 12, 2019
I found the office to be very professional. Dr. Kinjo was the first eye doctor that has ever taken the time to show me the pictures of my eyes and explain what was going on. My husband will be coming to your practice soon.
Jun 11, 2019
I have already sent current patients to your office. Because I am so happy with my vision care. Keep up the amazing patient care.
Jun 6, 2019
My only comment is this: I had not met this Optometrist before, and she never "formally" introduced herself to me during the time we were together. However, she was very kind and personable.
Jun 6, 2019
Dr Kinjo was amazing! I've never seen him there before but I will definitely see him again. He was thorough, friendly, and informative!
Jun 5, 2019
All staff very friendly and knowledgeable.
Jun 2, 2019
The staff and the doctors were prompt, polite, friendly and professional. This was my first visit and I was very impressed.
May 31, 2019
Dr. Tamara Old was amazing! I was a bit nervous since this was my first appointment in a new office in about 15 years, but everyone in the office was great!
May 24, 2019
I have been coming here for 2 years. Hands down the best eye doctor I have seen. They spend plenty of time with you and you never feel rushed. They want to make sure you are happy. All of the staff is friendly.
May 21, 2019
Great place for your vision needs. Excellent, friendly practitioners and warm friendly staff. Was so glad I was referred here by another friend.
May 21, 2019
We are very happy that we found the DeMers Family Vision Group when we moved to Sparks from the East Coast. Everyone has been very professional, friendly, and willing to take the time to solve any problems.
May 20, 2019
Friendly professional they really care
May 14, 2019
It was a pleasant experience at DeMers Family Vision Group.The staff was friendly and willing to assist with questions you might have. The provider was friendly and easy to talk to. Happy with the checkup.
May 14, 2019
Love this Drs office. Best in town
May 10, 2019
Fantastic!! Love this place!! Everyone is welcoming and knowledgeable. All the doctors really want you to have more knowledge rather then just push you through to get to the next patient.
May 8, 2019
The staff and Doctors are great!
May 3, 2019
Dr Scott and the entire office are always prompt, friendly and helpful. Dr Scott helped me through cataract surgery, monitoring my progress and even recommending some follow-up procedures which helped tremendously. I trust my vision to this group.
May 1, 2019
The staff is great as well as the Doctor. Very personable and all around great customer care.
Apr 28, 2019
I had a situation that could’ve been serious happen out of the blue. I called them and they wanted to see me immediately to ensure I was ok. It was greatly appreciated and I’m thankful for such care in a new patient.
Apr 28, 2019
very damn professional!!!
Apr 27, 2019
Very Friendly staff! I felt welcome and they answered questions professionally! I would highly recommend DeMers Family Vision Group to friends and family
Apr 25, 2019
The service I received during my appoint was great. I have a very difficult vision problem and DeMars is one of the few offices that is able handle my issues (caracoruous).
Apr 22, 2019
My experience is always pleasant and helpful.
Apr 19, 2019
Well staffed, professional, caring, good selection and guidance when selecting frames.
Apr 18, 2019
always has my best interest in mind, is polite, punctual and attentive to what’s going on with my vision
Apr 16, 2019
Honest, patient care. Not a money greedy corporate entity. My eyes are much healthier than my old optometrist said. No surgery needed !!
Apr 14, 2019
Dr. Kinjo lives up to the high standards that the DeMers family has established. He’s a consummate professional that genuinely cares and takes the time to ensure you understand your treatment options.
Apr 13, 2019
I have been a patient here for many years and I always have good experiences here.
Apr 9, 2019
Friendly, professional, competent staff
Apr 5, 2019
I followed Dr Old to your group. Been a patient of hers for years. She’s excellent! I was early. Esperanza took me in at scheduled appointment time.
Apr 5, 2019
Staff was extremely nice and welcoming. Not once did I feel uncomfortable. They were fast, nice and super friendly!
Apr 1, 2019
Everyone is friendly and they explain what they are doing every step of the way. It's a joy to visit their office.
Mar 30, 2019
Very friendly atmosphere, great selection of glasses! Love the service! Thank You!
Mar 26, 2019
Professional and friendly doctors and staff.
Mar 21, 2019
Courteous and knowledgeable staff and front desk. Excellent care from Dr. Leslie Demer. Would highly recommend this practice.
Mar 21, 2019
This office is always busy when I come in, but they are very quick in getting you in on time. Dr. Scott is great, as are the office staff. I got the frames I really wanted too!
Mar 20, 2019
Very pleasant and professional atmosphere.
Mar 19, 2019
Friendly and professional staff. They always make you feel like family. They don't try to talk you into things you need and really listen to any concerns you might have.
Mar 19, 2019
I was treated very nicely, I was so fortunate to see Dr. Old almost right away. I was sure something was wrong with my eyes and she really helped me.
Mar 17, 2019
Being new to the area, I found DeMers online 1 1/2 years ago and based on their reviews I thought I'd check them out. I went there dealing with some very challenging vision issues. Not only are my eye problems managed, every person from the front desk personnel, technicians and optometrists always take the time to offer a very pleasant experience. Service with a smile! Dr. Kinjo is extremely knowledgeable and spent the time to make sure he examined every possible avenue before settling on the best course of treatment.
Mar 14, 2019
Quick and professional staff. Had a problem once before and was quickly resolved
Mar 14, 2019
I was greeted when I came in. Prompt friendly staff. I am happy to be a client now.
Mar 10, 2019
The DeMers Family Vision Group is very well staffed and everyone is quick to help you and are all very good at their jobs. I was able to get my annual exam, order a pair of glasses, get a consultation of my vision and any concerns that Dr. Scott DeMers had and I felt the amount of time spent was quick and pleasant.
Mar 9, 2019
Always able to get to see Dr Scott when I need to. No waiting and always very professional
Mar 8, 2019
I've been a patient at this office for several years, and I have always had a great experience and truly trust their recommendations! Wonderful people!
Mar 3, 2019
Stress Relief!!!! Thank you for seeing me even though I got lost and was a couple minutes late to appointment! Was worried I would have to re-schedule drive from Fernley around work and weather. Everyone was wonderful!!!! Service was very professional and friendly.
Mar 2, 2019
These guys are the best. I recommend the Demers Group to anyone needing eye care.
Feb 27, 2019
This was our first visit to DeMers. The office staff was very friendly and efficient and it was a very pleasant experience. The technicians performing the tests prior to our visit with Dr. Scott DeMers were knowledgeable and friendly. We appreciated Dr. DeMers' calm and friendly demeanor. He spent time discussing our conditions and answering our questions and we didn't feel at all rushed. The optical shop has a lot of choices and knowledgeable and friendly staff to aid in choosing just the right glasses.
Feb 23, 2019
Demers is always professional, friendly and listens to your concerns. They take their time until you are satisfied with the answers provided to your questions. Dr. Demers is so good at what he does. He has helped my entire family, especially my daughter who never thought she would have good vision. It is the best place you could get your eye care.
Feb 23, 2019
⭐⭐⭐⭐⭐the people there were great, they were caring& polite I would definitely come back
Feb 22, 2019
They were very helpful and got me in quick to see them.
Feb 22, 2019
I was very pleased with the service and friendliness of everyone in the office. Dr. DeMers was very thorough and actually did both an eye glass and contacts exam which previously I was never even told was possible, I just assumed you had to pick one or the other. With my insurance I paid just a lil over 200 for an eye exam and contact fitting for both me and my wife got glasses for both of us as well. Highly recommended, previously I went to Pritchett eye care and Walmart optical, my experience with them wasn't negative by any means but in comparison, DeMers was much more personable, friendly and helpful.
Feb 21, 2019
Everyone at the office were so nice and polite. No one looked miserable being there. Great energy and great staff!
Feb 21, 2019
Dr. Scott always takes his time to makes sure any questions are answered. Very thorough with the exam and reporting what he's seeing.
Feb 20, 2019
Nice place. Nice people.
Feb 20, 2019
i arrived earlier than my appointment and was seen right away. the technician was very friendly and efficient at he job. the Dr was knowledgeable and i felt i had a very thorough and complete exam addressing all my eye issues. i will continue to utilize this Dr. forever for all my eye care needs.
Feb 19, 2019
Very accommodating. Running late due to weather conditions and we were still seen for our appointment.
Feb 18, 2019
Great doctors, and staff!
Feb 14, 2019
Wonderful optometrist's office! Everyone is so pleasant and my visits are quick and and thorough.
Feb 13, 2019
It was great!! Everyone was so nice, friendly and helpful!!
Feb 13, 2019
Very friendly and polite staff. A pleasant visit every time.
Feb 12, 2019
Friendly and efficient sdoctors and staff
Feb 11, 2019
Great profession staff/doctors. Highly recommend.
Feb 7, 2019
Very Professional and great experience.
Feb 5, 2019
Finally found a dr that could tell me way I was having so many problems with my eye. And didn't just give me another pair of glasses that weren't going to work.
Feb 4, 2019
Everyone had positive personalities and very informative.
Feb 2, 2019
Having worn glasses and had eye exams for 50 years plus, this may have been the most thorough, efficient and friendly exam I have ever experienced! Thank you.
Feb 2, 2019
I have a history of eye issues, so I normally choose an ophthalmologist for my primary provider. But I really like DeMers and I believe that they would immediately refer me if they saw a problems. Good people.
Jan 31, 2019
Frendly staff and efficent.
Jan 30, 2019
I really liked Dr. Old, thorough and very knowledgeable.
Jan 30, 2019
excellent, easy to get to and park
Jan 29, 2019
Always friendly and accommodating staff!
Jan 25, 2019
Awesome as always. Always enjoy the visit.
Jan 24, 2019
Love my eye doctor they are really nice people
Jan 22, 2019
I was attended by Dr Colin. I have been to couple of other eye doctors before. This examination was very through.
Jan 19, 2019
Great friendly atmosphere. Always enjoy going over there.
Jan 19, 2019
Friendly people and explanations are clear
Jan 16, 2019
I felt respected and treated well as a first-time patient in the office. Everyone in the office was helpful, polite, and answered all of my questions.
Jan 13, 2019
I like coming here because the customer service is great I feel welcomed and the doctors take time to listen and answer my questions and concerns
Jan 11, 2019
Great service, excellent care.
Jan 10, 2019
I came into the office with questions and concerns and discontent with other previous optometrists, thinking I might have the same problem. Right away, Dr Kinjo explained my situation very thoroughly, providing with factual information as to how my situation was. No one has ever taken the time to do that for me! Dr Kinjo even showed me pictures. Very happy, will be coming back!
Jan 9, 2019
I had an eye exam experience at DeMers Family Vision Group. All I can say is amazing. I received great care, attention and customer service. Thank to the staff and Optometrist.
Jan 9, 2019
The Demers treat you right, great customer service and you’re appointment is always right on time.
Jan 8, 2019
Scott was very professional, clarified all my concerns with my eyesight and previous diagnosis, felt comfortable with him and the staff, finally have an eyecare facility I can trust
Jan 8, 2019
Being a first time patient everyone was very friendly and professional.
Jan 4, 2019
We are long time customer, very surprised to see someone besides Dr Demers. Even though we seen someone else, I am happy to say that the attention to detail and customer service is way beyond expectation. We had a Great experience.
Jan 3, 2019
Very knowledgeable and personable!
Dec 29, 2018
Helpful, friendly, and accurate. I can see.
Dec 29, 2018
Excellent service!! From the time we checked in to the time we checked out the staff made us feel very welcome. Dr. Old was great, very informative. If you don’t have an eye Dr. this place is awesome.
Dec 28, 2018
Thank you so much. Every one was so friendly and professional. You are the best
Dec 28, 2018
I have referred 2 people to you
Dec 27, 2018
Prompt service and very professional. I would recommend DeMers family vision group to any and all of my friends.
Dec 18, 2018
My family has been coming for several years now and we appreciate this very professional and friendly place for our vision care. I am a challenging fit but always know I am being given the time and care I need.
Dec 18, 2018
So happy with the office and staff from the front desk to the Dr. everyone is always really helpful and friendly
Dec 13, 2018
Friendly efficient professional card.
Dec 13, 2018
Really nice people and professional staff
Dec 7, 2018
This was my first visit with Dr. Colin Kinjo and I was very pleased that he was patient with my eye exam and explained all things pertaining to my eye problems with knowledge and helpful suggestions. I Thank Him!
Dec 5, 2018
I was very impressed with the customer service here. All the employees friendly and ON IT. Dr. Scott was awesome! Can't wait to get my new glasses.
Dec 5, 2018
Demers is simply the best. I wouldn't trust my eye care with any other.
Dec 4, 2018
Scott and Dr. Old were both very efficient and pleasant.
Nov 30, 2018
First visit and I felt very comfortable. Good service.
Nov 27, 2018
A pleasure to visit Demers, they are professional and pleasant. The doctors and staff really care about their patients. My whole family are patients!
Nov 22, 2018
He was so kind and very thorough. He explained everything in detail so we could understand.
Nov 22, 2018
I had my first visit here after being referred by a couple coworkers and was very impressed. I was able to schedule an appointment without waiting 2 months for my previous Dr to have an opening. The wait in the lobby area was very minimal and the Dr was thorough. I'm glad I gave them a chance.
Nov 20, 2018
My first visit was very good. The staff was cordial and friendly. Dr. Kinjo was very thorough & I appreciated the time he took. I would recommend his office.
Nov 17, 2018
The staff as a whole was very professional and friendly.
Nov 16, 2018
Highly professional. They have extremely courteous staff and they bend over backward to help the patient and their needs.
Nov 14, 2018
Always consistently friendly and great service. Family-focused and professional. I am not loyal to many businesses, but DeMers is one that I would never hesitate to recommend and one that I will always use for my eye care.
Nov 13, 2018
I've been going here for years and have always had a pleasant experience. The staff is so professional. Highly recommend !!
Nov 10, 2018
DeMers is a very efficient and friendly office. We went there to see a specific optometrist. His name is Dr Kinjo and he is the best optometrist we have ever had! We left Pritchetts because he went to DeMers. Did not realize that following Dr Kinjo would bring us to such a great office!!! We love Dr Kinjo and we love DeMers!!!
Nov 7, 2018
Great people, everyone at
Nov 6, 2018
I came in without an appointment because of vision issues I was having in one eye. I was examined and on my way within an hour. Thorough exam and everyone from the receptionists to the exam people to the Dr were extremely understanding of my anxiety and helpful. Dr was great answering my questions and making me feel better.
Oct 30, 2018
Great office, and Dr. Demers is wonderful.
Oct 30, 2018
Even though I've moved to the North Valleys, I still take my family to DeMer's because they are worth the drive across town. The office staff are always friendly and the Dr's are amazing. I always know exactly what's going on with my vision because Dr. Scott DeMers makes sure he takes the time to explain everything to me-even when there's no change from the previous year which I really appreciate.
Oct 30, 2018
I always do so, i’ve been going here for a very long time.
Oct 26, 2018
They are the best , most professional, eye doctors ever.Been going to them over 20 years They are like family..Have always got me right in on an emergency, .Ten stars are not enough
Oct 25, 2018
What a kind and professional office. Dr. Scott was tremendous. A very thoughtful and thorough exam as well. Nice job
Oct 24, 2018
Thank you for your thorough attention and explanations to my situation, Dr. Scott. Also, thank you very much for checking my husband's eyes on the "spur of the moment". We'll both return next year!
Oct 23, 2018
Very through exam very knowledgeable, great staff very helpful and nice
Oct 18, 2018
I leave the back office staff 5 stars, i did not feel very welcome when I walked in at all, I almost left.. Blonde gal was really rude about not receiving my pre auth, I actually gulped and was totally embarassed by how she reacted to not getting it in front of everyone. I stepped outside to gain my composure and call my Dr for one.... If it wasnt fot my eye hurting I would have left. Dr Scott was amazing and so was the first guy who took me back, it is really busy there, but feeling welcome is the most important thing ever. Im a big yelper, but will refrain for the moment as the back staff was awesome... and I really like Dr Scott.
Oct 18, 2018
I recommend DeMers to all of my friends. I feel that all of the doctors and staff really care about my well being. I also appreciate that I do not spend a lot of time waiting. The office is efficient and doesn't waste my time.
Oct 17, 2018
All of the staff are welcoming and the doctors are great.
Oct 17, 2018
Colin Kinjo, O.D. gave me thee absolute best eye exam I have ever had. He is a true asset to Demers. I look forward to many more years with him as my optometrist.
Oct 13, 2018
Always a great experience!
Oct 13, 2018
Dr. Scott and the team are the best. Can't think of anyone else I would go to !!!! 5 Star !!!!!
Oct 12, 2018
Love this office staff is always friendly and welcoming. Also love the large selection of glasses.
Oct 12, 2018
The treatment my Husband and I received was wonderful. This practice is tech savvy and ahead of the curve. I feel like I have learned more in one eye appointment here, than I have in the years I was visiting my other Dr.
Oct 11, 2018
Thank you for such a thorough exam!
Oct 6, 2018
The exam was quick and started on time. The staff is friendly and helpful. Most noteable, though, was the fact that everyone was understanding and accommodating when it came to having my 8 month old with me. I was bottle feeding her for part of the appointment and she was crying for part of it as well, and no one was annoyed or perturbed at all. Everyone was very kind and didn’t seem bothered at all. Very excellent practice.
Oct 6, 2018
Was very impressed with Dr.Old with the her help and experience with my condition of Bell palsy and the best way to treat my eyes affected by it
Oct 6, 2018
Everyone was so helpful and friendly it’s a pleasure going there
Oct 5, 2018
The staff here have always been amazing. They ate always helpful and pleasant to deal with
Oct 4, 2018
Excellent service! Definitely recommend!
Oct 4, 2018
Everyone is friendly and willing to help find a solution. I was a little concerned with one of the doctor's tone and way of speaking when talking to our child, whom she was examining.
Oct 4, 2018
Terrific service as always
Oct 4, 2018
Dr. Old is such an amazing Dr.! She is kind and always looking out for your best interest! I will never not go to this company. My mom went to Demers when she was growing up, I went to Demers while I was growing up and now that I am an adult I still go here. All the staff is just amazing!
Oct 2, 2018
Great service and great people, very pleasant.
Sep 27, 2018
Demers is the best. They are so patient with my two kids and I am very thankful for their kind staff and amazing doctors.
Sep 27, 2018
Very informative, explained everything to me. I was brought back for exam before I even finished first line of initial paperwork. Friendly staff with no pressure. When I brought my kids in they were the same way. A lot of eye dr's out there are eager to sell something that is not needed I have not felt that way in this office, and each member of my house has been seen by 3 different providers.
Sep 26, 2018
Great experience always! Everyone is friendly, I was taken in almost immediately, hardly had to wait to be called. Doctor was so nice and very professional! Very clean and they sanitize everything. I love this location!
Sep 25, 2018
I was very pleased with the organization and layout of the office space, the friendliness of the staff, and the knowledge each team had in their specialty. I've already mentioned this office to a few people after my first visit!
Sep 24, 2018
My most recent experience with this first-rate eye care group was excellent. From the welcoming staff that greets you upon your arrival, through my examinations, insurance coverage questions being explained and selecting new glasses with my new prescription, I could not have been happier. Additionally, it was thanks to Dr. Tamara Old that I was able to be seen by an exceptional surgeon that did a great job with the cataract surgery that I badly needed on both of my eyes.
Sep 24, 2018
Your staff is excellent...Very helpful, friendly, and very efficient. Dr. "Scott" is thorough and a very nice guy.
Sep 21, 2018
Everyone is super duper friendly and really patient. The place is really clean and full of light and welcoming.
Sep 20, 2018
Timely, efficient, and friendly!
Sep 20, 2018
Always very pleased with the staff from the front to the back of the house. The Doctors are great - I have been seeing Dr. Scott since he started the practice. The staff is very knowledgeable about what is covered by insurance and what isn't and they are great at explaining the coverage.
Sep 20, 2018
The people are so nice and you never have to wait long
Sep 20, 2018
as always, nothing less than excellence from front desk, to Clara, Dr. Scott and my favorite Michael, who fixes my glass frames, a lot.
Sep 19, 2018
The office staff is always helpful, friendly and on time. The physician always explains things in a way that can be understood.
Sep 19, 2018
Staff was so friendly and helpful
Sep 19, 2018
Love everyone on staff! Everyone is always so nice and professional
Sep 16, 2018
I love DeMers! I went as a kid forever ago and had insurance change quite a few times but after my husbands co-workers had such good things to say we both made appointments and went in yesterday. Everyone we encountered were so friendly and Dr. Kinjo was the best eye doctor I’ve seen in such a long time! He was patient and answered all of my questions thoroughly without making me feel dumb.. lol. But I really enjoyed my experience here and will be recommending everyone I know to come to DeMers!
Sep 15, 2018
My sister and I have been with the DeMers Family Vision Group for a long time and each appointment is just so enjoyable. Family is the right word in their Title. The combination of the Staff and Doctors is such a perfect match. God Bless each and everyone of you for the wonderful caring work you do for all of us.
Sep 13, 2018
Staff and the doctor were very friendly and efficient. Very pleasant office.
Sep 12, 2018
Excellent, friendly staff. Everything was explained in language I could understand. All of my questions were answered and I was not rushed during my visit.
Sep 11, 2018
Been going to DE Mers vision group for 3 years. Great doctors pleasant staff.
Sep 8, 2018
My last visit was nothing short of amazing! Dr. Scott was so patient and willing to thoroughly answer ANY questions that I had. Mike took the time to assist me in finding the perfect glasses and never made me feel rushed or pressured. I truly had a wonderful experience- as always! This office is AWESOME!
Sep 7, 2018
Love seeing you all. Always like seeing old friends , but also feeling like I get the best care.
Sep 7, 2018
We love the Demers and their wonderfully helpful and kind staff. Always so thorough and informative. The frame selection is amazing, service is being great!
Sep 4, 2018
Fast service excellent office staff and great eye care
Aug 31, 2018
Always the best, Thank you!
Aug 31, 2018
Five Star... Steller office staff and Dr Scott DeMers
Aug 29, 2018
Fast and friendly. Glad I went to DeMers for my eye appointment!
Aug 29, 2018
Doctor was very polite, kind and attentive. DeMers eye technicians are also very warm and helpful. Been coming to this place for the last 7 years and satisfied with it so far.
Aug 28, 2018
Great, friendly and fast.
Aug 24, 2018
Staff treated me as a welcomed guest. The doctor gave thorough explanations of everything he was doing, was very personable and we even had some interesting conversation about technology. Amanda was awesome, helping me choose the glasses that we're best and look the best, and are the most durable.
Aug 23, 2018
my checkup was a very pleasant
Aug 23, 2018
I have been going to demers for years , always professional, always very nice and pleasant visit
Aug 20, 2018
Nicest staff and knowledgeable friendly caring doctors.
Aug 18, 2018
Dr. DeMers is the best !! I would recommend him to everyone !! The whole staff is wonderful.
Aug 16, 2018
Dr.leslie is amazing . Great personality and she spends the time to explain everything
Aug 16, 2018
Awesome doctors and staff. Never any problems getting an appointment or getting in on time! Thorough exam & great glasses!
Aug 14, 2018
They are friendly, patience, and all the different Luxottica eyewear brands.
Aug 12, 2018
I already did an evaluation this am but happy to do another one. Outstanding experience with Dr. Old and your entire office. definitely five stars!!!!
Aug 11, 2018
Great staff very welcoming.
Aug 11, 2018
The environment and staff were very welcoming.
Aug 11, 2018
Very nice staff I was in early and they took me early. Every one is friendly.
Aug 10, 2018
I showed up thinking my appointment was that day, but I actually scheduled it two weeks later at the same time. They all accommodated my schedule and saw me right away. From the optometrist to the office staff, they are all incredibly kind and professional. Would definitely recommend.
Aug 10, 2018
Everyone was great! I appreciated the way they took my questions seriously and were so considerate .
Aug 10, 2018
For sure 5 stars! Dr. and staff are all very friendly. Never once had a issue in all the years I’ve been going there. Highly recommended.
Aug 8, 2018
Great experience with Dr. DeMers!
Aug 3, 2018
Called to see if they have any openings and lucked out. They are generally scheduled out a couple days but I was able to get a same day appointment. Came in on my lunch and was able to get out and still get something to eat. Staff was very friendly; paperwork was marginal and did not get the strong sales push that I have experienced at other locations.
Aug 2, 2018
the staff and doctor were informative and friendly
Aug 1, 2018
Very helpful staff and knowledgeable doctors. They made my experience easy
Jul 26, 2018
Dr Old was and has always been very efficient. Always takes the time to explain whatever the issue is and always helps me with my vision. I will continue to choose Dr Old as my eye doctor.
Jul 21, 2018
I'm sorry that this was my last appointment, because of moving. I have told many people about you. Thank you so much.
Jul 20, 2018
Wonderful exam and the best Doctor.
Jul 20, 2018
Always courteous and professional. The doctors and staff display professional conduct and concern for patients' well being.
Jul 20, 2018
Really like the new doc! Dr. Kinjo is an excellent addition to the team. I wouldnt consider going anywhere else.
Jul 19, 2018
Great professional service
Jul 19, 2018
I’ve been going to Dr. Scott for several years and I wouldn’t go anywhere else! I love jow everyone is so friendly, make you feel comfortable and get the care you need! Awesome job in every aspect!
Jul 19, 2018
the entire office is friendly and very helpful. we arrived early (having a 2 year old, things can go awry) and were seen right away.
Jul 17, 2018
This was the most thorough exam I’ve ever received in many decades of eye exams. And time was taken to explain everything clearly. Also, there was no wait time once I arrived.
Jul 12, 2018
The staff at this office are all really well equipped for question-heavy patients like me as well as very calming during exams or eyedrop administration which is a huge bonus.
Jul 9, 2018
I can't think of a need for any changes in your procedureso ! Great job !
Jul 7, 2018
The customer service is great. Appointment was on time. Dr Olds was concerned about my vision
Jul 7, 2018
It is a very pleasant office with helpful people.
Jul 5, 2018
Good selection of frames, and friendly staff. My time spent waiting for my eyes to dilate was quite comfortable.
Jul 5, 2018
Everyone was very friendly
Jun 30, 2018
Outstanding service. Couldn't be better
Jun 30, 2018
Pleasant and informative
Jun 26, 2018
Very knowledgeable and helpful. I am most comfortable going there
Jun 26, 2018
Front desk staff is very friendly and accommodating and the doctor was great! I had an appointment and waited less than 1 minute before they took me back.
Jun 24, 2018
Demers office is the best. The office staff is always so friendly and a smile.
Jun 21, 2018
Great service, with a smile. Everything explained, patiently and thoroughly. Great selection of frames, and excellent prices and multi-frame discounts. Very happy today.
Jun 21, 2018
EXCELLENT SERVICE ALL STAFF ON INITIAL VISIT
Jun 21, 2018
The staff is always super helpful and friendly and Dr Scott is the absolute best! I have been a patient for years and years and couldn't be happier with the service every time.
Jun 20, 2018
I have never had an eye exam that lasted 2 hours! I feel like the Dr. was jumping from 1 patient to another. I didn’t feel that personal caring from the experience. The Dr. told me that the dialation would take 15-20 minutes and he would come get me. After over 30 minutes, I finally said I had somewhere to be. I still waited 15-20 minutes after that! That’s rediculous!
Jun 20, 2018
Friendly office and service!
Jun 19, 2018
This Vision group is awesome!!! they are so professional and they make you feel so comfortable with all your vision needs, they explain everything so you understand and are comfortable
Jun 16, 2018
I love coming into DeMers for my eye appointments. I've seen Dr. DeMers in the past and was very happy. I needed to make a quicker appointment for my last visit and opted to see Dr. Old. She was very professional and took the time to ask me about my eye health as well as giving me information on how to avoid or resolve any issue I was having. Their technology is quite impressive and I love shopping for my new frames in the Optic department after my appointment.
Jun 16, 2018
Such a Fantastic Experience! This office and it’s employees are fantastic! The office was clean and organized, everyone was nice and happy. All of my questions were answered well and I could not be more pleased. Will be returning.
Jun 16, 2018
Really like the office and the staff very friendly and helpful.
Jun 16, 2018
I really like the doctor. I found him extremely thorough and he explained my dry eye better than anyone ever has! He was excellent.
Jun 16, 2018
This business is GREAT! I'm a truck driver and had ruined my glasses. I walked in got a prescription from Dr. Scott, a set of frames from Robert and paid with Gina(?)...all in 2-3 hrs. They knew I could not wait days. And they responded with true compassion and professional attitude, I got my sight back. I live in Oregon, but I'm already thinking of a way to make these professionals my permanent eye care team.
Jun 15, 2018
Always on time with a very through examination and I receive a clear and thoughtful discussion regarding the health of my eyes.
Jun 13, 2018
Professional and caring staff.
Jun 9, 2018
Great service, everyone listened and provided eye ware that I needed and no more. Reasonable prices - plenty to choose from. Very professional
Jun 8, 2018
Very pleasant, very helpful. I am very pleased
Jun 6, 2018
I’ve been coming there since I was 18 and absolutely love the staff and the doctors. Thanks for always being so friendly when I come.
May 31, 2018
I was amazed how quickly you got my son in to be seen and how efficiently the office worked to make it a quick and pleasurable experience.
May 31, 2018
Tha only negative I can give the office is not enough designer glasses , my husband and I drive from Susanville. I would like to see Jimmy Choo Coach, Gucci, Versace that would be great.
May 25, 2018
Love you all. Best eye care ever.
May 22, 2018
Both my children have seen Dr Scott and Leslie Demers and they both love going there. We did not have to wait long. We were seen almost right after we checked in for our appts and they were very good with our kids who are 4 and 5. We saw dr leslie last year and dr Scott this year. Friendly staff and very efficiently run.
May 20, 2018
Dr Scott Demers is very thorough and professional. All the folks working here are nice and helpful. Thanks a lot .
May 18, 2018
Dr. Scott and staff are incredible. We had called over the weekend due to some vision concerns that had popped up suddenly. The staff was quick to call back on a weekend and schedule an appointment with us for the very next day. When we arrived the staff acted as if my appointment had been scheduled for months and treated us amazing. We felt wanted and helped. They were courteous, understanding, kind, thoughtful, and knowledgable. It was a great experience and we are looking forward to using DeMer family vision group for all of our future vision needs.
May 15, 2018
Quick service, nice reception and doctors, answered every question I asked
May 15, 2018
Your office staff, Doctors and all the different tests are the best I've ever encountered. Thank you for being so thorough and friendly!
May 14, 2018
Total experience was a pleasure, helpful and courteous staff, knowledgeable and approachable physician.
May 14, 2018
Very professional and accommodating.
May 13, 2018
Wait time a little extended because Scott and Leslie had a baby daughter during our appointment. Dr. Old was just excellent on short notice for our exams.
May 11, 2018
Your staff is excellent and doctor awesome! Love this office!
May 10, 2018
If there was a six star rating, that would have been my choice. Professional, knowledgeable, and welcoming staff. Dr. Olds is excellent and honest. She takes the time to explain everthing to you and shows an interest in your overall health and well being. I am 71, have lived in six states, and this is the best practice I have experienced.
May 10, 2018
After a visit an updated prescription should be sent to the patient. Unless there is a law/HIPPA forbidding sending information via email.
May 8, 2018
All staff is very professional with great customer service! All family members are always treated well.
May 7, 2018
Excellent service by a knowledgeable staff.
May 1, 2018
Really good service thanks to everyone who helped me.
Apr 29, 2018
Had a wonderful visit. Everyone there makes you feel like family and take their time with you.
Apr 27, 2018
Professional, very customer oriented. Welcoming and extremely helpful
Apr 26, 2018
My appointment was thorough, professional and I enjoyed meeting with Dr. Scott DeMers.
Apr 25, 2018
Everyone is very nice and so very helpful!
Apr 24, 2018
Apparently we mixed up on our appointments and you still fixed it so I could get seen. I appreciate that.
Apr 22, 2018
Absolutely the BEST staff of any other eye care specialist I have seen. I encountered Jennifer as I walked in the DeMers front door, I walked in to inquire if my insurance was accepted, and Jennifer took it from there. She is very professional and courteous. When I went to my appointment, again Jennifer with a SMILE welcomed me. Dr DeMers clinical assistant was SUPERB with my eye testing, the woman (sorry don't recall your name) who helped me select the perfect frames for my new glasses was kind and went above and beyond to locate the exact color I wanted (I tried on the frame and loved it but it was not the color I wanted) so she promptly went to her desk, looked to see if they had the frame in stock, and ordered the frame for me! I have mentioned a few employees, but you can take it from me, a medical coder in the business for 23+ years, can tell you.....the DeMers Family Vision Group is ON POINT for the BEST eye care group I've ever received service at!!!
Apr 21, 2018
Always very nice staff. Great experience.
Apr 20, 2018
They did a great job and went over and beyond to help me afford my contacts and answer questions
Apr 20, 2018
We have been coming here for years. Everyone from the front to the back are the best we have ever encountered.
Apr 19, 2018
Top notch services, from the front desk, to the testing techs, to the opticians and most importantly the Optometrist. Wouldn't even consider going anywhere else.
Apr 19, 2018
I generally avoid yearly exams with doctors. Not with Dr. Scott DeMers. Since my first appointment when the Dr. detected a freckle in my eye that previous Dr's had missed and could have been potential dangerous. Within 2 hours of that appointment Dr.DeMers had contacted my previous Dr. and obtained copies of that visit and called a specialist to consult the finds. He then promptly called me with the information. I have never had any Dr. act so quickly on my behalf about health concerns.
Apr 19, 2018
Felt pressure to buy glasses in house. Made me feel very uncomfortable when I chose to go else where.
Apr 19, 2018
DeMers Family Vision Group has always been very professional and the staff is friendly and great. Dr Leslie is amazing !!
Apr 18, 2018
My son was treated like a little King in this office. I could not have asked for a better optometrist to see my son
Apr 17, 2018
Everyone is pleasant and happy and you are greeted as you walk in the door. The staff is thorough and they use all the best equipment. I have been coming here for 10 years and I would not dream of changing.
Apr 15, 2018
The doctor did a great job at extracting the metal out of my eye. Thanks
Apr 14, 2018
Staff was very pleasant and helpful. The Dr. was very knowledgeable, provided me with several alternative treatments, and I never felt rushed although I had many questions.
Apr 13, 2018
This is always a speedy process for me. I'm never rushed, they're just peacefully efficient. Kind, happy and calm.
Apr 11, 2018
After being a manager in an public service office for 34 years, I am well aware of how a professional office should function. This front office staff was friendly and helpful, as well as the back office staff. Dr. Leslie DeMers was very personable and spent more than enough time focused on my appointment needs. I scheduled my appointment based on my observation when I accompanied my husband on his 1st visit to the office. I was impressed, and believe me I am picky when comes to professional service.
Apr 10, 2018
The whole staff at DeMers are very friendly and helpful.
Apr 7, 2018
Your firm is the most professional and caring vision care I have experienced - 50+ years.
Apr 5, 2018
Amazing Kindhearted Staff! The staff in this practice are so kind! Dr. Leslie always has a smile on her face and is incredibly friendly. It makes me feel comfortable talking with her. Toffee was such a great frame expert. I really appreciated her honesty with what frames looked good with my face shape. I wish everyone had a great eye doctor like Dr. Leslie.
Apr 3, 2018
I love Dr. Old and DeMers' no-pressure sales vibe.
Apr 2, 2018
Our visit to your office was very nice. The staff is amazing and makes you very comfortable. Please don't ever change that. Thank you
Mar 31, 2018
Dr. Old is wonderful. She thoroughly explained all facets of my exam and what I can anticipate in the future.
Mar 29, 2018
Very accommodating, I was able to secure an appointment on short notice. The staff and doctor listened to my concerns, were incredibly kind and knowledgeable. Very little wait time and the appointment moved in a timely manner, I would highly recommend DeMer's.
Mar 28, 2018
Everybody was super friendly, I hadn’t had an eye check in years and didn’t realy know what to expect, but they made it a very comfortable visit and I would recommend to anybody needing their eyes checked!
Mar 28, 2018
Absolutely spectacular service. I had a horrible, incredibly expensive and rude experience with Lenscrafters and a coworker recommended DeMers to me. The service, expertise and patience we beyond the best. On a scale of 1-10 I would give them a 20!!!!
Mar 25, 2018
Everyone here is professional and so friendly. They explain everything they are doing and why they are doing it, and in ways that you can understand. Additionally they answer all your questions. At check out all your charges are explained and the reasons for the charges. A great place to add to my list of providers.
Mar 22, 2018
I received very helpful information needed to help me make an informed decision concerning a possible eye surgery.
Mar 20, 2018
Staff is friendly and knowledgeable.
Mar 16, 2018
It was overall pretty good, but I got my eyes dilated and after I went outside it was extremely bright, usually places that I used to go to give me sunglasses, I don’t know if they forgot but it made it extremely hard to drive and made me irritated because I could’ve hurt my eyes.
Mar 16, 2018
The greet and admin staff very knowledgeable, efficient and friendly. The technical staff was also efficient, friendly and explained what they were doing and answered questions with knowledge. Dr. Old was skilled and took the time to explain details about my concerns and has a wonderful chair-side manner. She made me feel my questions/concerns were important and I never felt rushed. I came comfortable about the eye/vision concerns I had.
Mar 15, 2018
i found my experience at DeMers a very pleasant one....staff was great and very helpful and i enjoyed very much my exam w/Dr Old(as much as one can enjoy an eye exam..) Wouldn't hesitate to go back
Mar 15, 2018
Wonderful experience! Dr. Scott DeMers was so personable, friendly, and helpful. I felt very comfortable with the treatment plan, and diagnosis. I have been struggling to find a good doctor, so happy I found you guys!
Mar 14, 2018
Was completely happy with my entire experience.
Mar 13, 2018
I love the up to date technology. Great staff and awesome optometrist. It was so hard to find a trust worthy optometrist where I reside so I'd rather travel a little for quality service. Thank you and keep up the exceptional service.
Mar 10, 2018
Amazing experience, very professional and I felt welcome.
Mar 9, 2018
Everyone from the receptionists to the doctors were extremely kind and helpful, not to mention quick! Doctor Tamara Old answered all of my questions very thoroughly and walked me through each step of the check up. After my initial checkup, I was picking out a pair of frames for myself when my eyes became so dilated everything was a little blurry. Luckily, Toffee gave me her honest opinion about which frame looked best. She was so patient with me! It was overall a great experience and I would recommend them to anyone!
Mar 9, 2018
Great check up. The whole team was great.
Mar 9, 2018
First appointment at your office, very professionally run meet all my expectations.
Mar 8, 2018
My check up was excellent.
Mar 8, 2018
Everyone is very friendly and helpful
Mar 8, 2018
As a third generation patient of DeMers, i am always happy to see the quality of service and friendliness of the staff has never changed
Mar 7, 2018
I needed to see an ophthalmologist quickly regarding an issue I had with one of my eyes. DeMers got me in quickly (the next day and I called at 5 p.m.) and resolved my issue. All staff was very professional and the doctor and technician were both very informative as they went through their procedures. I was so impressed that I made an appointment for my wife before leaving.
Mar 7, 2018
Awesome in every respect thank you
Mar 6, 2018
Love everything about this place. Dr. Old is warm and understanding, and all of the support staff are super nice. Absolutely will be returning.
Mar 5, 2018
Very fast, professional and helpful in choosing glasses
Mar 4, 2018
The front office staff were friendly and very helpful. Dr Scott was very thorough in explaining each process and very friendly. We missed the hispanic employee reception area, her pretty smile and personality was above reproach.
Feb 28, 2018
Very friendly staff! Got my son in very quickly and were very competent.
Feb 28, 2018
Staff is friendly but professional. Made me feel very at home!
Feb 23, 2018
They are extremely efficient and friendly. I'd highly recommend them. And I really like the eye doctors.
Feb 22, 2018
I feel like I get very good care at DeMers Family Vision Group. I see Doctor Scott and he’s excellent. He has a very quiet, calm manner. He gives a very good examination. They have a good selection of frames and opticians to fill your prescription. I’m very happy with this practice and highly recommend them
Feb 18, 2018
I was very impressed by the professionalism of the Staff and Doctor Scott DeMers. My time is very valuable and I appreciated the timely service I received, in other words I was in and out in a flash. I highly recommend DeMers Family Vision Group.
Feb 17, 2018
My husband and I had our eye exams and glasses purchased within an 1 hour of arriving for our appts.
Feb 14, 2018
Your staff is friendly, courteous and knowledgeable. The doctors are patient and caring while listening to your input and explaining different conditions and treatments. They handle each patient in turn but in a timely manner.
Feb 9, 2018
First time taking my daughter( age 7) to DeMers. We really like Dr. Leslie and her staff. My daughter had a great experience with them. Everyone was super friendly. We will definitely be coming back for future appointments
Feb 7, 2018
Everyone is very nice! Doctor Leslie is very knowledgeable!
Feb 7, 2018
The staff was amazing very caring and made me feel comfortable.
Feb 3, 2018
The front desk staff is very welcoming and helpful. Everyone there provided great customer service and care.
Feb 2, 2018
Dr Leslie is the best. Treats patients like family. Love her
Feb 1, 2018
The best eye visit I think I've ever had. Optometrist was incredibly friendly, knowledgeable and helpful, and all staff from receptionists, to assistants and sales people were very friendly and helpful!
Feb 1, 2018
Dr Leslie is a really caring person she listens and provides great care just love her
Jan 18, 2018
Best Eye Doctor! I never have to wait long in the waiting room, the staff and doctors are so incredibly friendly and they offer a lot of different options when it comes to contacts and glasses. They really cater to your needs!
Jan 18, 2018
Very honest and caring optometrist and staff..they were great with my 3 year olds
Jan 17, 2018
I was so pleased with the customer service and friendly ness. I have a 3 year old that was not well behaved, but the staff was so sweet and did not make me feel bad for it. My 8 year old was so well taken care of and the dr was so thorough. Thank you DeMers
Jan 17, 2018
Very professional office but also laid back. The staff is very friendly and knowledgeable and love Dr. DeMers himself. I would recommend them to anyone looking for an eye Doctor to visit!!
Jan 17, 2018
I really like Dr. Scott he is very good at what he does and very nice man
Jan 17, 2018
I love Dr Scott he is so kind and even though I had no insurance he cut my bill by 25 percent and gave me free contact lenses. He so understands how hard it is to take care of your eyes
Jan 12, 2018
It's always a pleasure when I come in for my checkup. Those girls up front are just wonderful as well as the other staff members. YES, you are a Family Group. We are so fortunate to have people like you taking care of our needs. God Bless all of you.
Jan 11, 2018
The doctor was very skilled and friendly I felt comfortable and secure as I was being examined.
Jan 10, 2018
Excellent service. Somehow my appointment was "lost" and they still were able to fit me in, in a very timely manner. Great Customer Service!
Jan 7, 2018
Easy to get to, little wait time, friendly staff.
Jan 4, 2018
Excellent service - knowledgeable and friendly staff
Dec 31, 2017
The staff at DeMers is always friendly and thorough. When I leave there, I feel that they paid attention to ME, and that I've had a thorough exam.
Dec 28, 2017
Always a pleasant greeting upon entering, attend to patients expediently, professional and helpful at all times.
Dec 28, 2017
Very friendly and efficient staff. The Doctor was wonderful. He took the time to answer all of my questions.
Dec 23, 2017
I love the service and everyone there!! I always get right in.. The doc is honest and trustworthy.. I love how nice everyone is... The people who help me choose glass, fixed my husbands old glasses and helped me choose new ones!! SO helpful!! I love it, and everyone!
Dec 22, 2017
In and out time has always been reasonably quick. Staff is friendly and helpful. Ive been seen by both Dr's and the experience was both informative and pleasant. I have referred my daughter who now goes there as well.
Dec 22, 2017
I am so glad I met Dr. Leslie Demers. She suggested an over-the-counter eye drop that completely cleared up my eye allergies. That's a first! She suggested cleansing the eyes with a warm moist washcloth and applying a little organic coconut oil to keep the oil glands in the lids flowing. So easy and painless. Thanks.
Dec 21, 2017
Very efficient with personable staff.
Dec 19, 2017
All the staff at DeMers is so friendly They are very knowledgeable and helpful when it comes to insurance and the most cost effective way to put it to use. They take the time to pay attention to you and get to know you. Theres no sense of being rushed through your appointment, they seem to genuinely care for their patients.
Dec 19, 2017
The service was excellent, I didn't have to wait that long. Customer service was excellent as well. My appointment was with Dr. Leslie DeMers and she was awesome!!!!!!
Dec 19, 2017
MY ENTIRE EXPERIENCE WAS EXCELLENT, EXCEPT THE PERSON WHO TESTED MY EYES BEFORE I SAW THE DOCTOR HAD ON VERY HEAVY PERFUME. I AM PERSONALLY VERY SENSITIVE TO SCENTS.
Dec 13, 2017
Dr. Old is the best! Friendly, very easy to talk to and very knowledgeable about my eye condition. She is very helpful in giving ideas and advice on how to manage it. Thank you!
Dec 10, 2017
Your service was very good. Timely and friendly. Not something you see often with businesses today!
Dec 8, 2017
I've sent numerous people. Only Optometrist I trust
Dec 6, 2017
I have recommended your office to others.
Dec 5, 2017
Extremely professional service provided by Dr. Demers and staff! Felt very comforbable and service was outstanding.
Dec 3, 2017
Great friendly staff, enjoyable experience.
Dec 2, 2017
I have been coming here for years. I would never think to go anywhere else. I will and have refered many of my friends to come here. Thank you for marking me feel special.
Nov 29, 2017
I was treated with the most outstanding service from the time I walked in the door til the time I left...I will return.
Nov 17, 2017
Fantastic experience. Very friendly staff sexy doctors couldn't be better.
Nov 15, 2017
Excellent Doctors and very friendly and helpful staff! Thank you so much!
Nov 10, 2017
All staff was pleasant and greeted my husband and I with smiles, with the exception of one gentleman who worked in the back area.
Nov 9, 2017
I love that DeMers has office hours after 5pm. It makes it easy to schedule an appointment without missing work. The staff members are always so pleasant and cheerful!
Nov 8, 2017
Our family has enjoyed going to DeMers Family Vision Group for our eye care for the last two years. You receive a very warm reception when you walk in, the medical staff are caring and thorough, and the staff that fit you for glasses are patient and helpful. Yesterday was our first visit with Leslie DeMers and we just loved her! She's very warm, personable and thorough. The staff yesterday took the time to explain the process for our daughter's first optometry visit - we really appreciated that. Couldn't ask for better service! We've recommended DeMers to several friends and colleagues and will continue to do so.
Nov 7, 2017
Everything was fine. I enjoyed my visit.
Nov 7, 2017
I LOVE DeMers Family Vision! Every member of the staff has always been pleasant, helpful, and professional. Dr. Old answers all your questions patiently and is always thorough and careful. I just never have a single complaint about my visits to DeMers.
Nov 3, 2017
Friendly staff. Doctor was knowledgeable and polite. She was a good listener.
Nov 3, 2017
Great customer service and friendly employee's. I took my 2 niece's ages 4 and 5 and they took care of them for us while I was seeing the doctor.👾😁
Nov 2, 2017
The staff is really helpful and help you find exactly what you need and are willing to help with financial issues
Oct 29, 2017
Everyone in the office is friendly and professional. We feel welcome and well taken care of.
Oct 29, 2017
So much appreciate your expertise and professionalism at your office. Very nice experience.
Oct 20, 2017
I have been going to DeMers for seven years and I will keep going back. The staff is organized, knowledgeable and friendly. The Drs. are the best around and I have have been a patient of all three. Thank you, each and everyone. Great Customer Service!
Oct 18, 2017
Everyone is very nice and friendly. Always a nice time at my appointment.
Oct 17, 2017
The staff at DeMeres Vision is very cheerful and helpful. Never have had to wait past my appointment time, all my questions are answered.
Oct 11, 2017
Your staff is and always has been the greatest! Friendly, efficient, and professional. No matter where I travel, I return to Nevada at some point and am grateful my longtime doctors are still taking care of me.
Oct 2, 2017
I had fun. Best dr. Visit in along time
Sep 30, 2017
I have been going to DeMers for 10+ years. I wouldn't ever go to anyone else. The staff is always friendly, and helpful. Love the place
Sep 30, 2017
Quick, efficient, thorough, and friendly.
Sep 23, 2017
I feel like family there. Very personal, very professional.
Sep 22, 2017
Could not be happier with the Doctor and employees
Sep 21, 2017
Everyone was very friendly and courteous
Sep 21, 2017
Love everyone there. Very friendly.
Sep 21, 2017
DeMers are very friendly and helpful they work with tour insurance company to meet your needs. I was able to get new glasses and contacts for a reasonable price.
Sep 20, 2017
Everyone is always friendly and professional.
Sep 16, 2017
Super friendly and helpful staff. Dr. Leslie was very patient and answered all of my many questions. Thank you all.
Sep 15, 2017
This was the best eye check up I have ever had. Things were explained in detail by Scott and Mike the glass tech was very knowledgeable.
Sep 14, 2017
Lovely staff, good service
Sep 12, 2017
Always a great experience
Sep 9, 2017
I always enjoy my yearly eye exams. Parking is easy and close to the door. I've never had to wait long enough to open a magazine, and the staff is coordinated and efficient. Dr. DeMers is calm and knows his business. Eyesight is so important to me; I will make sure to monitor mine with Dr. DeMers.
Aug 28, 2017
The service was great and also got my glasses fixed in the process all the employees were very nice
Aug 26, 2017
Always in and out and very nice staff all staff are very helpful and super nice Dr. Leslie is awesome
Aug 24, 2017
Staff was nice. I was called into the room quickly after I arrived.
Aug 23, 2017
Fabulous and caring staff! They take the time to listen to your concerns without you feeling rushed! Picking out frames is done with ease. They really want you to look and feel great. Love love love them!
Aug 22, 2017
Most everyone that works in the office is great. Not able to understand clearly a young woman Hispanic who did some pre-eye tests for Dr. L. DeMers.
Aug 22, 2017
DeMers is the absolute best optometrists in town! They use the most current technology, their staff is friendly & professional and I have had little or no waiting. I highly recommend them!
Aug 22, 2017
I appreciated the fact that I didn't have to wait and was treated very courteously. Mike helped me pick out my new glasses and was extremely good at this. The whole experience is top notch!
Aug 17, 2017
Leslie is a very nice person!!!
Aug 17, 2017
Very friendly and knowledgeable of questions I had regarding my eyesight
Aug 15, 2017
Nothing but the best service, in/ out quick, kind, courteous, & professional.
Aug 11, 2017
It's always a pleasure to visit DeMers. The front desk is always friendly and great everyone the same. I love the doctors and feel they are always honest and very knowledgeable. The eye equipment is always up to date and the testing goes quickly and painlessly.
Aug 10, 2017
Excellent servicei love this place
Aug 9, 2017
Always feel welcomed in office
Aug 9, 2017
Dr. Scott and all the staff are nice and friendly😊
Aug 8, 2017
Great service, very prompt, friendly and professional.
Aug 4, 2017
I am very impressed by the service and professionalism of this office
Aug 4, 2017
I have been to many eye doctors and by far, DeMers Family Vision Group exceeds all of them.
Aug 3, 2017
Very friendly and efficient front office staff!!! The physicians and assistants are all great!! Kind, compassionate and knowledgable!!! I refer everyone to thus office!!!
Jul 28, 2017
This is a friendly Sparks family business. The service was excellent and wait times were minimal. Dr. Leslie was thorough.
Jul 27, 2017
I been going to DeMers Family Vision Group for many years now for my yearly eye exam and they always been great. I couldn't ask for more.
Jul 27, 2017
Everyone there is very friendly, and helpful.
Jul 26, 2017
The staff are warm, friendly, helpful and efficient. Dr. Leslie Demers is attentive, kind and patient. I typically bring my four children to my daughter's appointments and everyone is receptive to that in a way that makes us all feel welcomed. I'd definitely recommend them!
Jul 26, 2017
Efficient and fast service. So happy to have been recommended to go to you.
Jul 23, 2017
Everyone is great very nice and helpful
Jul 22, 2017
Service was good. they fixed my old glasses at no charge. took 10 minutes. very friendly.
Jul 20, 2017
Great service, very helpful.
Jul 18, 2017
Very professional and friendly.
Jul 18, 2017
We always have great service
Jul 17, 2017
Very professional and informative
Jul 15, 2017
I didn't know the scope of basic optometric health until I came here. I've never had vision problems but just coming here has inspired me to better care of my eyes with their help. They're amazing.
Jul 8, 2017
I felt very welcomed and cared for by the professional and caring staff.
Jul 7, 2017
Great Customer Service as Always!
Jul 5, 2017
i always feel welcomed when i come in for an appointment
Jul 1, 2017
Been going there for over 50+ years. Would never go any where else. 3 generations of family go there. Very honest and sincere. Really care about the patients. Love Dr Scott.
Jul 1, 2017
Great Quality, GREAT STAFF!!! Convenient. Everything is great.
Jun 23, 2017
I like the fact that there is state-of-the-art testing equipment and everyone is both professional and friendly at DeMers.
Jun 22, 2017
The doctors and staff at DeMers are very friendly, helpful and professional.
Jun 20, 2017
I am always impressed by Dr. Demer's, and I have been a patient since Dr. Demer's grandfather was my eye doctor!The front office staff is actually nice, compared with some other doctor's offices I've had the misfortune of visiting. I REALLY appreciate the late office hours they hold, it allows me to get my medical care without having to miss work. I think other offices should follow this scheduling model. I also appreciate that unless it's absolutely necessary, the office isn't always telling you to buy new glasses. When you do need new glasses though, they keep it as affordable as possible. I enjoy seeing Dr. Demers and his wife!
Jun 20, 2017
DeMers is the best. The staff is very friendly & helpful. Dr Scott is wonderful, he even helps me pick out the perfect pair of glasses!
Jun 16, 2017
Very professional and I will highly recommend them to my friends and family.
Jun 16, 2017
Great office with a terrific team. Personable and professional treatment from the moment you walk in until you leave. I highly recommend DeNers Family Vision Group!
Jun 14, 2017
Dr DeMers is a very good doctor and his staff is also very professional and nice.
Jun 9, 2017
I got in to see the doctor quickly and the process from getting started until the exam was done went very fast. Good job.
Jun 9, 2017
All the staff was great! Would recommend to family and friends.
Jun 3, 2017
Very good costumer service.
Jun 2, 2017
Everyone front desk to doctors and the back staff was very friendly and very helpful. they deserved to be rated above 10 plus.
May 31, 2017
Always friendly staff. They get you in and out - very courteous of your time. Thank you!
May 27, 2017
Always seen on time and the exam is always above and beyond thorough
May 26, 2017
Great. The Doctor is knowledgeable. The Assistants were pleasant. I was had almost zero wait time. I have no complaints. I only sometimes have not the best customer service with over the phone conversations. That's the only area that could improve.
May 26, 2017
I definitely recommend this place. Such great service & fast. Love this place. You won't be disappointed.
May 25, 2017
Professional, organized, easy to understand, each step explained in detail , options given for treatment and doctor took her time with exam.
May 25, 2017
The front office staff is welcoming and very friendly. The doctor and staff is super knowledgeable, the equipment is new technology resulting in a much easier exam.
May 24, 2017
Great dental place! People are so nice there it's unreal. Been going there for a couple years befor that I could never find a honest, caring dental place till I found them!
May 20, 2017
We always have a wonderful experience at DeMer's and the staff and Dr. are always friendly .
May 20, 2017
Friendly staff and great service
May 18, 2017
Everyone is so friendly and professional. I had a problem with glasses made from another lab, and they checked everything out to determine the nature of the problem (they weren't made at DeMers' lab, nor was it the doctor's prescribing error). From now on, I will always get my glasses made with DeMers, because I've never had a problem with them.
May 12, 2017
Even tho I moved from the area 7 years ago, I return annually to Dr. DeMers because of the outstanding service and results I have had there over the years. I have been wearing glasses for more than 60 years and all of my experiences have not necessarily been pleasant, so I consider it a minor inconvenience to travel for professional, skilled and courteous care.
May 5, 2017
Everybody is sweet, everyone was welcoming. The facility was very clean and Leslie was so hopeful when it came to any questions I had. 2nd time there and so far so good.
May 5, 2017
Always caring and polite and let's you know what is going to happen.
May 5, 2017
Been doing business with your office for a long time and never have issues with Customer service or quality
May 5, 2017
The staff was very good with my young daughter.
Apr 29, 2017
Moved for a couple of years and after attending another vision group, I really appreciate the thorough care and the friendly service you receive at DeMers. Really glad to be back...
Apr 29, 2017
I have been a patient here for many years and used to see Albert Demers. I got in yesterday due to a cancellation and saw Dr. Lesley for the first time. She was great, and helped me resolve a few issues so I can see my computer at work even better! Thank you Demers Family Bision!
Apr 27, 2017
Both Dr. Scott and Dr. Leslie are very caring and professional when dealing with both my husband and I. We have been seeing them yearly for the last 10 years and would not hesitate to recommend them to family and friends. All of their staff are friendly and efficient as well and the facility is cheery and clean.
Apr 26, 2017
Everyone was very nice, very professional, very helpful,
Apr 26, 2017
Every person in the office was very nice and very helpful!
Apr 21, 2017
Appointments are on time, office staff and technicians are pleasant & knowledgeable and Dr. Scott DeMeres, as always, professionable.
Apr 21, 2017
Thanks for the text reminder for appointments
Apr 20, 2017
The folks are very nice and the docs are very caring and take the time to explain everything.
Apr 18, 2017
You guys are awesome and Scott is the best. Thank you
Apr 14, 2017
This was my first time seeing Dr. Old and it made my day! She was so helpful and figured out why I was having the problems I was. Now that she's at DeMers I will definitely look forward to going back to the eye doctor! I will recommend her to family and friends!
Apr 14, 2017
The entire staff is wonderful...so friendly. Dr. Scott has a great sense of humor that really puts you at ease. I've been going here for years and have never had a bad experience. I would definitely recommend this office!
Apr 12, 2017
Did not talk about the sun glass UV.
Apr 11, 2017
I have been a patient of many years and i never had a bad experience here untill yesterday. I booked 2 appt back to back for my child and I. from the moment we walked in it was bad. There was a full staff up front, 3 employees off to the right side and the two ladies at the desk on the phone, we stood there for a while and not one person bothered to acknowledge us. One lady's coming from the back rooms was kind enough to check us in. Once i was called for my appt they decided to split my child and i for testing with out asking beforehand, once i explained how i wanted to be present i was greeted from what i took as a bothered almost upset for my request. I explained we had booked appointments for each of us so i was confused while we were getting tested at the same time and split up the employee brought it up once again once we were in the room for the exam. She stated that it was a time issue and thats why it needed to be done that way. We were on time for our appts. The visit was very uncomfortable to say the least, once seen by the dr who was very friendly she was pulled out of the room and and was a while before anyone returned. the same employee that did our testing returned w some contacts and left agin didn't enter the room finally the Dr. returned 18min later which seamed like for ever, at that it felt like we were forgotten the dr explained it was a miscommunication, we finished the exam and we were walked out to the glasses area by now its 5pm we were rushed through out then only then i can say the young lady that took over was very nice and professional took her time to answer my insurance questions. This visit left a bad taste and will need to seriously consider next years visit.
Apr 11, 2017
Check-up was very positive! Dr. Scott was pleased with the outcome of the surgery and so am I.
Apr 11, 2017
Everybody keeps smiling even when the computers are down😀
Apr 7, 2017
I saw Dr. Leslie. Besides being very sweet, she was very thorough.
Apr 7, 2017
Love your online present due to the fact we are not allowed to have phones at my work
Apr 6, 2017
Great office, friendly, caring, Doctors.
Apr 4, 2017
They got me in fast, super friendly girls at the front desk, very nice medical assistants, and the Dr saw me quickly, took me to pick out my glasses, the young lady that helped me was very good and picking out my style. they rung me up and I was out of there in less than an hour. Great service. Very clean!
Apr 3, 2017
The service and professionalism you provide cannot be beat. Your caring is quite rare in today's medical field. I wouldn't only recommend DeMers, I would take them there in needed.
Mar 31, 2017
I was very pleased with my exam.
Mar 30, 2017
I was late for my appointment and was still able to get in and out in 30 mins! Thats even with picking and paying for my glasses. They even told me they were short staffed. Coulda fooled me! Im always choosing Demers for my glasses needs.
Mar 24, 2017
Girl at front Ck out was very confused shuffling thru paper work then finally asked someone what was what??????!!!!!
Mar 22, 2017
I was having a night vision concern and they got me in that day. Great service!
Mar 21, 2017
I really appreciate the explanation of the pictures of the eyes along with problems and what affects them.
Mar 10, 2017
My family and I have been going to the DeMers Family Vision Group for over a decade. The quality and care given in every aspect (from the thoroughness of the exam, the staff, and the selection) are exemplary in every way and well worth the drive across town!
Mar 7, 2017
Your frame selection is on the high end price scale. The frames available at a more reasonable price are limited. I also had to ask to see the lower priced frames; they were not with the frames in the front part of the office.
Mar 7, 2017
Friendly helpful staff from all.
Mar 4, 2017
I have been going to DeMers for years and wouldn't think of going anywhere else. Dr Leslie DeMers is thorough, professional and really cares for her patients. Office staff are knowledgeable and friendly.
Mar 2, 2017
Very Responsive & Knowledgeable. Both Doctors were outstanding and extremely thorough. ALL my questions were answered and explained in a way I could understand. Thank you for being so great.
Mar 2, 2017
Took her time explaining everything. Showed care and concern for the patient. Very professional.
Feb 25, 2017
I THINK DR. SCOTT EXPLAINED EVERY THING TO MY SATISFACTION HE TOLD ME I COULD USE READING GLASSES RIGHT FROM THE STORE THEN HE SHOWED ME HOW IT WOULD LOOK IF I HAD PRESCRIBED READING GLASSES WHAT A DIFFERENCE.
Feb 22, 2017
Dr. Scott is the best! It was my fiancés first eye appointment and Dr. Scott was great about answering any questions he had and was able to make both of our examinations seamless! Thank you for another great yearly check up! See you next year (:
Feb 22, 2017
The employee's were very courteous and professional. They explained every step and encouraged questions. The doctor was very thorough with the exam and was very personable. I would recommend them to anyone.
Feb 14, 2017
Very friendly staff and helpful with all questions and in ordering glasses.
Feb 7, 2017
Excellent service all around!!
Feb 6, 2017
A1 GooooooooooooooooooooooooooooooooooD !
Feb 3, 2017
Nice to be back with you all. Very pleased with everything.
Feb 2, 2017
Dr. Leslie DeMers has literally changed my life. I spent several years of my life thinking gas permeable lenses (which I had to constantly replace) were my only option. Before I moved to Reno, I had been told by "contact lens specialists" that my left eye was no longer treatable since my keratoconus had progressed so quickly (these were lies by people who were clearly unqualified). I didn't know I had other options for managing my keratoconus until I found Dr. Leslie. She is so knowledgeable about corneal diseases and effective treatments. She is intentional about staying up to date on the most cutting-edge techniques and products to help her patients with keratoconus. You will not find another doctor who is as dedicated to your eye health as Dr. Leslie.
Feb 2, 2017
We love this office! The providers & staff are AMAZING!
Feb 1, 2017
My kids and I have been patients for about 10 years. The office staff is pleasant and knowledgeable. The hours are convenient, there are 2 days of the week the office is open til 7. And there is a good selection of glasses to chose from.
Jan 28, 2017
I have never had a bad experience in this office. Everyone is pleasant and perfect.
Jan 25, 2017
My husband and I are very happy with the DeMers Family Vision Group. Everyone is pleasant and knowledgeable. I never felt rushed and all my questions were answered. We are pleased we found this vision group for our future needs.
Jan 25, 2017
everyone was so nice, made me very comfortable
Jan 25, 2017
Everyone here is always super friendly and accommodating, I love the staff here!
Jan 21, 2017
This clinic was a pleasant surprise. The staff was outstanding, the doctors great. I had a very positive experience there. Highly recommend it to anyone who is looking for quality with service.
Jan 20, 2017
All at the DeMers Family are truly polite and courteous, and I might add, smile when helping me. Dr. Scott is excellent. He takes the time to talk and answer questions. Thank you. I will be back.
Jan 19, 2017
I absolutely love this office! I will never go anywhere else
Jan 19, 2017
Both doctors are great! My son's first visit was amazing and I would tell anyone to come here.
Jan 18, 2017
Had a great visit more than fulfilled my expectations.
Jan 13, 2017
I'm always impressed by the professionalism and exceptional customer service at DeMers. They explain in detail everything that's going on. The staff is very friendly and the doctors are beyond knowledgeable in their fields. They'll answer any and very question. I love coming to DeMers.
Jan 11, 2017
dr. de mers is avery nice person
Jan 10, 2017
cant, you took my glasses and I cant see
Jan 8, 2017
Love this place, doctors are all great and the staff is always very friendly and helpful!
Jan 7, 2017
Great Service with great people
Jan 6, 2017
Very friendly reception. They always take great care of me when I have my appointment. Dr. Old is very attentive to my eyes. She explains what she sees and is very caring about my eyes.
Jan 6, 2017
Even though I arrived early (before the office opened) for my appointment, the receptionist let me in, so I didn't need to wait outside. As always, Dr. Leslie was very caring and attentive to my eye health, and to me as a person. If only I could say the same for all my vendors, what a wonderful world that would be!
Jan 5, 2017
Everyone is very friendly and efficient.
Dec 30, 2016
As always, great customer service! Very patient, welcoming and attentive.
Dec 28, 2016
To all, I had a wonderful experience with DeMers vision group. Thank-you to all whom were so kind and patient.
Dec 27, 2016
Always a pleasure to visit your office. Service is great!
Dec 25, 2016
You were referred to us and we couldn't be more pleased. Everyone was professional, knowledgeable and friendly . Thank you
Dec 22, 2016
I am impressed with the skills, knowledge, and efficiency of the staff, but beyond that I have a sense that in the comforting and delightful personalities of Dr. DeMers, Delilah, and the other personnel I met, the world is a much nicer and warmer place than we sometimes think. Thanks to all.
Dec 22, 2016
I have seen Dr. Leslie DeMers for many years now and would not trust my eyes to anyone else. The health of my eyes is her main concern as well as clear vision. She and her staff are always friendly, welcoming and professional
Dec 21, 2016
I'm so thankful Jack & Sharon Lightfoot recommended DeMers Family Vision Group when we were looking for an optometrist. Dr. Scott DeMers & his office staff are all wonderful. The office is clean & comfortable & we've never had a long wait time. I highly recommend DeMers Family Vision Group.
Dec 18, 2016
Great service i've always had a great experience with the staff and the doctors always been professional and and always friendly.
Dec 17, 2016
Very friendly as always. Did not have to wait for doctor and rhenprocess was very quick and smooth. Even managed to get in the same day I called.
Dec 13, 2016
Wonderful family Business. It's always a pleasure coming to DeMers for my annual check-up. All of the staff is so warm and friendly. Makes me feel good and happy. Wouldn't think of going anywhere else. Merry Christmas to each and everyone of you.
Dec 9, 2016
Your staff and doctors are friendly and Knowledgeable.
Dec 4, 2016
very professional and on time
Dec 3, 2016
I was so happy to be back to your practice I felt that I really matter. I'M so glad that you take my inszurance. gayle carpinella
Dec 2, 2016
Friendly , Professional , and Quality Service . Excellent experience time after time. Highly Recommended !!
Dec 1, 2016
Best eye care i have ever received. My vision has never been better
Dec 1, 2016
First, your treated like a person and not like a Number. Second, the staff is awesome, they do an excellent job making you feel at home, friendly and very courteous. Third, the Doctor explains very thing to you so you understand what you have or don't have. I am very happy with everything.
Dec 1, 2016
an absolute fantastic practice. I would recommend to anyone....in fact I did, last night, to one of my best friends.
Dec 1, 2016
Staff was friendly and helpful. Dr. Scott was very pleasant and answered all questions I had.
Dec 1, 2016
As always, my visit went very well. I always feel welcome and the staff and doctors are always friendly and helpful. Visiting the office is like visiting family.
Nov 29, 2016
Everything went great from the minute we checked in! Friendly staff and the whole process was smooth and comfortable! Thank you!
Nov 23, 2016
Very efficient. Thanks. Oh and great selection of frames. I my use my assessment now.......
Nov 22, 2016
Best professional and friendly experience. Good with adults and children . They know their stuff and get you fixed up and out in no time. Always a pleasure !!
Nov 19, 2016
Dr. Old is great and the rest of the staff are friendly and helpful.
Nov 19, 2016
The whole staff is great and very friendly. They were pretty busy when I was there but they handled it well and and didn't make it feel like they were rushing through my appointment to get me done and out. I wouldn't go anywhere else for eye care!
Nov 17, 2016
It's always smooth sailing when I visit, granted I hadn't been there in 7 yrs. Everyone is always so nice and helpful. Thank you!!
Nov 16, 2016
as usual all employees we very cordial and helpful and Dr, Scott was very through
Nov 15, 2016
No complaints at all....Best Eye Doctor I have ever gone too.
Nov 13, 2016
Dr. Scott and his staff are very professional and thorough. I appreciate that my appointments always run on time, and I am treated in a very courteous manner. Thank you!
Nov 11, 2016
I was very pleased with all the staff. They were professional and courteous.
Nov 11, 2016
Nice experience
Nov 10, 2016
I found DeMers Family Vision Group in the yellow pages. Experiencing a possible medical emergency, I called and they worked in an appointment within a half hour, on a very busy Monday. They were efficient and professional, yet kind and engaged. I so appreciate having this fine group of Drs. available to our community.
Nov 9, 2016
Not too long of a wait. The employees there are nice. I look forward to my eye appointment every year
Nov 9, 2016
I had a good appointment. DR. scott is very nice and professional. I would recommend him to everyone.
Nov 9, 2016
Dr. Leslie always makes me feel like she would know me if we ran into each other away from the office. The entire staff is friendly and professional. I never feel pushed into anything and they always do their best to accommodate my financial situation.
Nov 8, 2016
I had been going to Demers Family Vision Group for a few years now. Everytime I go it's always a pleasant visit everyone is amazing and very helpful. The hours, location, choices of frames are excellent. Keep up the good work.
Nov 8, 2016
Very thorough with exams and all employees are friendly and funny but very professional.
Nov 5, 2016
Super, great people !!!
Nov 4, 2016
My experience was wonderful, the staff was amazing and very friendly.
Nov 4, 2016
My appt time was kept promptly. The staff is friendly and professional. Dr old was very thorough with my exam, explaining the condition of my eyes in easy to understand terms. There was an issue with my glasses from a previous visit that was resolved to my complete satisfaction. DeMers vision will continue to be my eye doctor.
Nov 4, 2016
Excellent service. Would highly recommend deniers to coworkers for eye glasses!!!
Nov 3, 2016
Excellent as usual. They have never tried to sell me something I don't need and Dr Demers always shows me why I don't need it and leaves it up to me to decide. No glasses this time. Got sun glasses as my vision didn't change enough to get new lenses. Dr Demers showed me the difference in what I would see and it wasn't much different. I love that Dr Demers helps pick out frames. He knows what kind I need because of my lenses. I have limited availability of frames that fit them. Great staff!
Nov 2, 2016
I love coming here the staff is patient and friendly.
Nov 2, 2016
Dr. Scott and Dr. Leslie are both wonderful. DeMers Family Vision Group is always prompt, friendly and helpful...! I would recommend them to anyone looking for a quality Optometrist.
Nov 1, 2016
All the staff were friendly and helpful. Dr. Old was great, probably the best optometrist I've ever gone to in 25 years. When deciding on my new glasses the staff were very helpful and for the first time in my life I didn't feel like I was getting ripped off when purchasing new glasses. Ever other place I've gone to jacks up there prices so much that even though I have good insurance, I end up paying a furtune. I've found my new optometrist and will now take my whole family there.
Oct 29, 2016
Loved it felt welcome and very attended to
Oct 29, 2016
It was very good and very professional.
Oct 28, 2016
Fast friendly knowledgeable staff
Oct 28, 2016
Fantastic patient people from the moment one walks in. Dr was professional and explained test results
Oct 27, 2016
Doctor and the lenses measuring staff are very helpful. But I must say that the billing dept. needs better follow up. I requested before leaving the office to provide me the paperwork with what I paid at the time of visit so I could submit to my flexible acct. then yesterday I requested to be sent via email. So far I have not received the email.
Oct 26, 2016
The entire experience left me with the impression the professional standards are high and the entire staff and processes were finely coordinated.
Oct 26, 2016
Everybody that works there are very professional and caring.
Oct 26, 2016
Always a pleasure to visit Demers, they always fix me right up, staff is fantastic.
Oct 25, 2016
Always very professional and pleasant and friendly
Oct 23, 2016
Great treatment as I was checking in. Dr DeMers explains results of tests. Very Professional.
Oct 21, 2016
Always get outstanding treatment
Oct 21, 2016
As always my appointment was on time and very professional and efficient. It is an enjoyable experience.
Oct 20, 2016
Always very professional and friendly office.
Oct 18, 2016
Everyone here is always so friendly and helpful! I would recommend this office to anyone..
Oct 18, 2016
Always on time courteous and helpful. My whole family goes
Oct 18, 2016
As always, my experience was a very positive one. The ladies at the desk are very friendly and great everyone with a positive greeting. They are always quick to answer your questions and to provide excellent service. The back assistant was friendly and explained everything that was happening while using the top of the line equipment to do the testing. The doctor is always friendly and informative and makes sure you understand what she is looking for and how to help if you are having a problem. The person that assisted me in picking out my new glasses was funny, friendly and helped me find the perfect pair of glasses that looked terrific!!! DeMers Family Vision Group is a great place to go and I would definitely recommend them to everyone, children thru old people like me :)
Oct 15, 2016
I have been a patient at this office for 3 years now, and I very much enjoy every visit. The staff and the doctors are so easy to work with.
Oct 14, 2016
I was just in Reno one night on my way to Yuma AZ and I had a I was just in Reno one night on my way to Yuma AZ and I had a medical
Oct 12, 2016
After a less than satisfactory experience at another establishment, I am thrillled with the experience I had a DeMers. I was listened to, explained to, and helped in every way.
Oct 12, 2016
Staff is wonderful and very accommodating. Doctors are patient and care about mine and my family's well being. They take their time to do things right.
Oct 12, 2016
Staff is always friendly,Dr.Scott is the best.Timely and Courteous.
Oct 12, 2016
Amazing office staff and Dr. Scott is so professional and reasurrung! Your eyes are very important trust them to DeMers!
Oct 11, 2016
Very professional, friendly, and helpful, I arrived very early, they got me right in. This is my second visit to the office, each time was great. Everyone seems to know their job very well.
Oct 10, 2016
I got into the appointment on time and they answered all my questions
Oct 9, 2016
Dr. Old quickly diagnosed my eye issue and addressed my concerns. She gave me suggestions regarding what treatment I may need in the future. Thank you Dr. Old!
Oct 6, 2016
The staff and doctor were very professional, polite and efficient.
Oct 6, 2016
Fantastic care and professionalism from both the Drs and staff!
Oct 6, 2016
Love this place and staff
Oct 6, 2016
was early for appt, taken in early saw the doctor and left thanks
Sep 30, 2016
Would like to thank Dr. Scott demeres and staff, they all helped me with my situation, thank you so much!
Sep 29, 2016
Excellent, as always.
Sep 28, 2016
Very plessant experience.
Sep 28, 2016
Very nice and professional service. Appreciated the doctor's advise and knowledge. Was not trying to sell glasses or contacts was interested in my eye health and answered all of my questions. I would and have recommended your office to my friends and family.
Sep 23, 2016
Very professional and helpful
Sep 21, 2016
As usual everyone was in a good mood & enjoying the work day always a pleasure to go in.
Sep 21, 2016
I came in to have my current glasses fixed, and the gentleman fixed them right away. Another lady helped me pick out glasses and was very congenial. The only issue I have is that I paid over $600.00. I may go to Costco for my next pair!
Sep 21, 2016
Nice knowledgeable staff, always friendly
Sep 21, 2016
It was great been go there a long time
Sep 21, 2016
Friendly and efficient
Sep 14, 2016
Dr. Scott is the best.
Sep 14, 2016
Everyone is so friendly and make you feel comfortable.
Sep 9, 2016
Everyone is always nice and Dr's are excellent they provide you with exceptional care
Sep 8, 2016
Friendly staff and great service!!
Sep 7, 2016
Very nice place .. I've been to so many different eye doctors .. But have never been satisfied .. I've been going to demers family vision for the last 3 years .. Get excellent service every time .. And have even brought my family members over . Awesome place
Sep 3, 2016
I have never met an organization that treated me so well and thorough.
Sep 3, 2016
I have been using the services of DeMers for close to 6 years and have nothing but positive experiences here.
Sep 1, 2016
We have always been impressed with the care and professionalism at Dr. DeMer's office. We are very happy with the years of wonderful service provided to us.
Sep 1, 2016
Always good service
Aug 31, 2016
Great staff! So patient with my 4 year old.
Aug 31, 2016
Very friendly staff. Very efficient appointment, no waiting.
Aug 30, 2016
Love this office. Everyone is so nice.
Aug 30, 2016
Excellent. Friendly, patient, and very knowledgeable.
Aug 24, 2016
We love Drs DeMers !!!!!
Aug 24, 2016
It's always a pleasure to see you people. Your pleasant courteous and prompt.
Aug 24, 2016
Very efficient and always very friendly
Aug 21, 2016
I love this office! From the receptionists, assistants, optical department and Dr. Scott, you all are amazing! I highly recommend you to all of my family & friends.
Aug 19, 2016
Couldn't have asked for a better exam experience. Efficient, friendly and professional.
Aug 17, 2016
The staff was very pleasant and friendly
Aug 17, 2016
Friendliest staff ever! And, Dr. Old is so knowledgeable, thorough and caring. We recommend highly.
Aug 13, 2016
Your not too big, your not not too small. Let's keep this our little secret. Such a great bunch of people. I love the De Mers Family. Thank You for such GREAT Service!!!
Aug 13, 2016
time I come in. When it comes to picking out a new frame your staff is so accommodating and provide excellent feed back. Even the ladies behind the front desk, I appreciate their feed back. Dr Leslie will forever be my favorite. Thank You DeMers Family. See you soon
Aug 13, 2016
Excellent service provided in a compassionate competent manner.
Aug 12, 2016
Staff is very welcoming and professional at all times.
Aug 11, 2016
Very professional appointment and very helpful.
Aug 11, 2016
Scott is always pleasant and heloful. He is my favorite eye doctor that I have had. He even helped me pick out my glasses
Aug 10, 2016
We were greeted as we entered the door. After checking in, we sat in our seats and were immediately called for my daughter's (7yo) appt. Even she said "wow, that was fast!". Both the nurse and Dr. Leslie were great with her. They answered all my questions and concerns as they came up. Kind and friendly service each time we have gone.
Aug 6, 2016
As always, our experience was phenomenal!! Not only does Dr. Leslie make my son and me feel comfortable during his entire exam, the staff are also warm and helpful! Thank you for always taking such good care of us.
Aug 5, 2016
Very efficient and knowledgeable staff, I have always had a good experience here. Little wait time for appointments, large selection of frames and Dr. Is always very pleasant.
Aug 4, 2016
Thank you for getting me in at a moments notice due to the horrifying car accident I was in. Dr. Demers, you and your staff were very helpful, kind, caring and compassionate. Which was very much appreciate. Many blessings to you and your staff!
Aug 2, 2016
We love it here nurse clara schmitz is awesome with my son and so is the doctor they are both so very caring. Thank you.
Aug 2, 2016
Dr Scott de Mers is an excellent optometrist He always gives information and helps you understand your vision needs. Everyone in the office is friendly and helpful. Very good selection on frames. Prices are very good. I would recommend to anyone, and have recommended to friends. They are happy there as well.
Aug 2, 2016
On a busy day, with just the one professional in the office, I was seen that day and my late insurance pre-auth was waived. I waited maybe 5 minutes after my appt. time before being seen and was in and out after having an object removed from my eye. Always a positive experience in this office.
Jul 29, 2016
The front office already had my insurance information ready even though it had changed since my last visit. I was 10 min early and they were able to get me right in. Scott was friendly and knowledgable. And the women helping me find glasses and checking me out were very friendly. Overall great experience! Thank you!
Jul 29, 2016
It has been terrific!
Jul 29, 2016
I have been going to DeMers for 20 years, the service is excellent, the Dr's are amazing they have appointments to fit anyone's schedule I wouldn't think of going anywhere else
Jul 29, 2016
Great experience and friendly staff. Good selection of glasses and sun glasses.
Jul 28, 2016
Never a hassle. Always a pleasure
Jul 27, 2016
pleasant experience. Didn't feel pressured into anything.
Jul 24, 2016
Everything was great. I just can't believe the price of glasses anymore.
Jul 23, 2016
The staff was attentive and helpful. The doctor listened to and address all of my questions.
Jul 21, 2016
Everyone was an absolute pleasure to work with. I would definitely recommend you to my friends and family. Matter of fact I did just that this morning.
Jul 20, 2016
Most wonderful people work at this office. Always a great experience. Highly recommended!!! Dr. Scott DeMers got me in the same day I was diagnosed with shingles on my head and in my eye. I could of went blind, but got my medicine in time thanks to him.
Jul 19, 2016
Dr Old was great!
Jul 18, 2016
A friendly helpful staff! My first visit was what I had hoped for!
Jul 18, 2016
Everyone is professional and friendly . I have recommended them to my friends and Co workers.
Jul 15, 2016
I have always had excellent service from DeMers Family Vision Group and I would highly recommend them to anyone.
Jul 14, 2016
My wife and I both had our annual eye exam at the Demers Family Vision Group for the first time after moving to Sparks from Louisville, Colorado. We agreed that our exams and patient care were the best we had expeirnced in over 10 years. The exam was the most thorough, in depth, and extensive exam we have had and all our questions and concerns were answered. We were really surprised with the time taken for our exam and the feedback on the condition of our eyes and what, as retired people, we might expect for future treatment. And at no time were we pressured to purchase lenses and frames after our exam. Kudos to the DeMers Family Vision Group for their excellent, professional care!
Jul 13, 2016
Very professional
Jul 13, 2016
Bar none they are the friendliness most professional eye Dr I have been too. I have been coming here since 1997 with Albert Demers and his grandson and his wife have keep up the wonderful treatment. I drive across town just to keep coming and will do so for as long as I am in the area.
Jul 9, 2016
Very friendly and professional staffs.
Jul 6, 2016
As always it was a very pleasurable visit. Everyone on the staff is very friendly, helpful and professional.
Jul 6, 2016
Very good they are all very helpful
Jul 2, 2016
Convenient office location, appointment times and hours with the highest level of care in the area is why my entire family comes to DeMers Family Vision Group. Year after year the staff provides great service, affordable prices, and works great with my children. Thank you all for everything you do!
Jul 1, 2016
Fantastic as always
Jun 27, 2016
great experience from beginning to end of appointment.
Jun 26, 2016
Everyone in the office is great. My experience every visit is the same friendly, professional, knowledgeable people who provide outstanding service. DeMers Family Vision Group will always be an integral part of my overall health care. Thanks!
Jun 24, 2016
Friendly and amazing staff
Jun 24, 2016
My whole family comes to you guys
Jun 21, 2016
They took me even though I was late due to a migraine. The wait wasn't very long and the staff couldn't have been more friendly.
Jun 18, 2016
It's always a pleasure to come into DeMers for an eye appointment, very enjoyable, very friendly people.
Jun 18, 2016
No waiting --everyone very professional .
Jun 18, 2016
Kind, excellent, professional are but a few words that describe the appointments we had yesterday. We have been going here as a family for a few years and every time from the front office to the Dr the visit is nothing short of amazing.
Jun 18, 2016
Well done. Great experience. Comfortable. Informative.
Jun 17, 2016
My visit yesterday (Wednesday) to get a broken bow fixed took a one-hour wait before I saw Mr. Fixit .In my view this was much longer than necessary. I know you have many customers to serve--but. Jake Highton
Jun 16, 2016
Always awesome
Jun 16, 2016
As always, a pleasant experience at DeMers. No complaints. I was treated well. All staff was friendly and helpful.
Jun 12, 2016
Quick service, friendly, helpful staff.
Jun 12, 2016
very friendly very fast great place to get eyes taken care of.
Jun 9, 2016
DeMers does a fantastic job of taking care of all your vision needs. Fast and friendly. They are on top of it!!!!
Jun 7, 2016
My insurance was messed up and the front desk lady, Katie I believe, was the most awesome and helpful. She rocks! All the staff was great. Live it there.
Jun 3, 2016
Very accommodating to individual needs
Jun 3, 2016
I enjoy going here the people are all friendly and answer all my questions. My appointment's are always on time and check out is super easy. Thank you all for a great experience... I am having a problem with my Acuvue rebate though...
Jun 2, 2016
My experience was thorough, helpful & informative.
Jun 2, 2016
Since it haf been quite a while since my last eye check up, I was pleasantly surprised how efficient your offi e is run. Your staff were helpful and friendly. Dr. was thorough and informative.
Jun 2, 2016
Dr Scott Demers and the office staff are very friendly and run a very efficient office.
Jun 1, 2016
Have been going to them for about 4-5 years now and they are always very nice and friendly. I always give the doctor a hard time on dinding the square shape frames I wanted and he found them for me and save them.
May 31, 2016
My family has been going to the DeMers Family Vision Group for over 30+ years. They are the best!!!
May 29, 2016
Professional, convient, affordable. If they had a dentist office and a family physician next door it would be perfect,
May 28, 2016
I received a very friendly greeting in addition to quick service I received a very friendly greeting in addition to quick service during my
May 27, 2016
So nice to have a doctor take time to discuss things including issues and billing.
May 27, 2016
Quick and caring service!
May 27, 2016
As always everyone took excellent care of me from front desk check in through testing and especially Dr Scott.
May 26, 2016
Staff are very courteous and friendly.
May 26, 2016
I thought it was time to do my annual checkup because I'm running out of contacts, but the staff checked and let me know that I still had a month left before I needed an annual exam, so I just ordered more contacts.
May 24, 2016
Always a great experience. Knowledgeable and friendly staff all around and Dr. Scott is the best.
May 24, 2016
Friendly and efficient staff. Focus is on your vision and needs, not trying to sell glasses if your current prescription pairs are fine. Scott DeMers is excellent at understanding your vision, lifestyle and how to ensure that you have proper glasses and know when you use them.
May 20, 2016
the office is run smoothly
May 20, 2016
Nice office space
May 20, 2016
Everyone was nice, friendly and helpful. I even learned something new about my eyes, don't ask what exactly it is but my eyes are different on the top than the bottom because of my astigmatism. Dr. Leslie was so nice. I was able to get a trial pair of contacts and can finally see and wear sunglasses. I wish I had found them sooner.
May 19, 2016
I was very well taken care of. Dr.Old was very attentive and made my visit pleasurable.. Pretty much everyone I know that wear glasses goes to DeMer's. I have recommended DeMer's often.
May 15, 2016
My entire family loves Demers. They go above and beyond and have a great staff.
May 14, 2016
Thank you Dr Scott!!!
May 14, 2016
everything was great , got in quick and out quick.
May 12, 2016
I travel from Brookings to get my eyes tested. That is how much I trust Leslie. Besides she is beautiful and always so sweet. So what more could a person ask for. Yes I highly recommend this place. Like I said. I travel 1,200 miles round trip, ounce a year, so you could travel across the county.
May 12, 2016
Excellent & professional as usual
May 11, 2016
Very nice & good staff
May 10, 2016
Very nice office and staff. Felt comfortable and taken care of as a client. Dr DeMers took his time with me an addressed my concerns.
May 10, 2016
I love this office. It is clean and the staff is friendly. I saw Dr Leslie and she was very informative and personable.
May 10, 2016
professional and friendly
May 7, 2016
Excellent physicians and customer service!
May 7, 2016
Everyone was very helpful, excellent service. I truly look forward to coming in once a year because everyone is so nice. Thank You for the great service!!!! Keep up the great job!!!!!!
May 6, 2016
My experience at DeMers has always been exemplary, and this time was no exception. Not only did I have an appointment, but my husband and daughter did, too. Dr. DeMers is kind, patient and friendly with little children, as well as adults. Thank you for such great service!
May 5, 2016
Take you in on time don't have to wait. very curtious
May 4, 2016
Everything went well, on time, and very professional.
Apr 30, 2016
An overall first rate experience. I was given an appointment the same day I called with an infection
Apr 30, 2016
Dr Demeer and staff are wonderful and professional, never have to wait. Very happy to be a patient of his.
Apr 30, 2016
All examinations were done quickly and professionally, thank you Demers Family Vision Group. I felt I was in very capable hands from start to finish. and the showed me much respect and I felt no one tried to sell my anything that I did not want..
Apr 30, 2016
Excellent as always from Dr. Scott, his testing assistant, to the front desk crew. jake highton
Apr 30, 2016
Great people that works there. Always listen to my concerns and child friendly.
Apr 27, 2016
Very friendly staff. Caring and great with children.
Apr 27, 2016
It was great as always
Apr 26, 2016
Doctor and staff were very professional and knowledgeable. Prompt and courteous service.
Apr 24, 2016
very friendly staff.short wait time
Apr 22, 2016
Just a great place to do business with very nice and pleasant to go and get your eyes checked.
Apr 22, 2016
A completely professional experience, great staff.
Apr 19, 2016
This is a great office with a friendly, well trained staff. Very personal service. I never feel rushed or anonymous. Wish all my professional appointments were this great! I highly recommend the DeMers office to anyone looking for eye care.
Apr 19, 2016
Leslie and crew were wonderful as usual! :)
Apr 17, 2016
It was great! Dr. Scott is always nice. He even helped me pick out frames. He knew what would look good. The staff is also friendly & helpful! Wouldn't go any where else.
Apr 16, 2016
Very outgoing and cheerful staff!
Apr 16, 2016
Staff friendly,no wait time. Depend on. Dr. to keep check on my eyes.Great Dr.
Apr 15, 2016
The entire staff is very friendly. I have only been to Dr DeMers twice now, but both experiences were great. Wish they had more frame selection for men, but overall A+
Apr 15, 2016
The staff is awesome! Friendly and always looking to help you.
Apr 15, 2016
They put me in the schedule because of lost glasses the same day I called excellent excellent very nice folks thank you
Apr 12, 2016
Very pleasant experience...the Dr and his staff were very friendly and helpful...
Apr 8, 2016
I found all of the staff to well versed in their functions. Everyone was very friendly and compassionate.
Apr 8, 2016
Great staff. No waiting to be seen. Dr. Demers was great and informative about eye exam.
Apr 5, 2016
Great experience! I have a large family and took care of us all so graciously!
Mar 29, 2016
Always friendly and courteous, delivers great service. Understands my eye care needs and provides the best results.
Mar 28, 2016
I moved away from Reno about 10 years ago but I keep coming back to Demeres Optical. Every single person in the office is always courteous, professional, and just plain amazing! Thank you everyone for being you!
Mar 26, 2016
Very professional Dr.Leslie scooped the foreign object out before I could blink
Mar 24, 2016
Everyone was very polite and professional
Mar 24, 2016
The doctors and staff are always friendly and helpful. You can tell they care about their patients.
Mar 23, 2016
Doctor and staff were very helpful and friendly!
Mar 22, 2016
Staff provides personal attention to clients in a professional and kind approach and Dr. Leslie is knowledgeable, thorough, amenable to question, and, also, kind in approach.
Mar 17, 2016
Kind, considerate, friendly and thorough#
Mar 15, 2016
I love going to DeMers Family Vision Group. The staff is awesome. Dr. Scott is one of the best eye doctors I've ever been to. He always has the best interest for his patient and even helped me pick out my frames...I've never had a doctor do that before
Mar 13, 2016
Always a pleasure to have an appointment at DeMers Vision Group. Staff is always friendly and I love the doctors. I believe to go far above the norm when hiring people because they are all great to work with.
Mar 11, 2016
Staff was extremely friendly. Genuinely interested in getting me the best experience and glasses. Knowledgeable and very professional.
Mar 8, 2016
Excellent friendly service - good advice and a caring attitude.
Mar 8, 2016
Efficient my eye Dr took the time to do a complete examination.
Mar 7, 2016
Very friendly and helpful.
Mar 6, 2016
As always, it was great. Efficient, friendly, competent and personal service always.
Mar 6, 2016
Staff was very friendly and helpful as always.
Mar 5, 2016
Great place. They were on time and moved me through the system very fast. The staff was upbeat and professional. Dr. Tamara Old was fantastic. She went through all the tests with me and had a plan for me in the future. This was my first visit and I've already told my wife that this is the place for us.. Thanks.
Mar 5, 2016
The staff and Dr are always friendly and my appointments are always on time.
Mar 5, 2016
Very nice people friendly and professional ... I love it.
Mar 5, 2016
Dr. Scott cares about me and my eyes and helps me all the way through my visit. He even helps me pick my glasses out! He's the best! The girls at the front desk are so friendly and sweet! They know their jobs and are great at getting me through the process quickly and they make me feel like family. I enjoy my visits. If I could recommend one thing it would be some change in glasses selection. I don't know exactly what...maybe a computer at the counter where icons are set up on the screen and clients could click them to look at more color and design choices. Are there apps yet where you can try on glasses virtually? That would be very cool because you could keep your glasses on to see them on you! How can you offer more diverse choices? I get that you can only stock so many...Anyway, love you guys! Thank you for going out of your way!
Mar 5, 2016
everyone is so nice and very efficient
Mar 4, 2016
Excellent overall experience
Mar 4, 2016
The staff is super friendly and professional and I got right in. I'd recommend this office to anyone needing an eye exam.
Mar 3, 2016
Every single person I interacted with was pleasant and professional. I didn't catch the names of the front desk staff who checked me in/processed my payment, but she was incredibly nice. The girl who did my initial exams was professional and quick to answer any questions. Leslie was flat out amazing. I couldn't believe how nice she was. I'm not an optometrist, so sometimes technical jargon can go over my head in appointments, but Leslie was careful to explain things to me about my eye health in a way that I actually understood. Lastly, Amanda helped me pick out new frames, and I was absolutely stunned with how polite and sweet she was. I was pretty picky, but Amanda listened to what I wanted in frames, and picked out several pairs for me, and even checked if adjustments were possible and if alternate colors were available. She also took the time to break down all of my costs and compare to my before insurance cost vs. after insurance cost all while providing simply exceptional customer service. I will absolutely be back, no doubts. I will also recommend DeMers Family Vision Group to anyone that asks. Thank you so much for giving me a best-case scenario visit to an optometrist!
Mar 3, 2016
Always a pleasant experience
Mar 3, 2016
Everyone I encountered was friendly and professional and a pleasure to work with.
Mar 2, 2016
I had a wonderful first experience! Everyone was so friendly and knowledgeable.
Mar 2, 2016
The staff is always very pleasant. The Dr's are always kind and explain everything so that you understand and let you decide on glasses vs contacts and always help with your selection of frames.
Feb 28, 2016
I love you guys! Always nice and professional! Everyone I know goes to you guys!
Feb 27, 2016
This was second visit as I had ordered another pair of glasses about two years ago. That experience is the reason why I came back again. The entire staff is very friendly and efficient from greeting to paying. Jennifer was the technician I had to help select frames and lenses. She was very friendly, knowledgeable and helpful. She definitely made the shopping trip an enjoyable experience.
Feb 26, 2016
What a fun group of employees from checking in to getting fitted , great humor we had fun super group of people
Feb 25, 2016
Dr. Leslie was amazing and so patient with our son.
Feb 25, 2016
Dr. Leslie took very good care of our family. They squeezed us in the same day and were super accommodating!
Feb 25, 2016
Dr. Leslie and staff are great!
Feb 24, 2016
I live in very south Reno, in the Virginia Foothills. I drive about 30 to 45 minutes to get to my appts at DeMer's, not because there aren't plenty of providers near me, but because the staff and Dr's at DeMer's are absolutely worth every extra minute it takes to get there. They are so helpful before, during and after an appt. they go the extra mile as part of their service, I don't even have to ask for special treatment. I look forward to every appt here. One of the few annual appts that I look forward to. I will continue to be a client.
Feb 24, 2016
The staff is awesome!!!
Feb 24, 2016
Timely, professional, caring, thorough.
Feb 23, 2016
My entire family goes to DeMers and we always get great customer service and awesome care! I always recommend friends and family to go to DeMers. We will always go to DeMers!!!
Feb 23, 2016
The staff is very professional and knowledgable in eye care. Every step of the process from the exam to the choosing of new glasses went very smoothly. The new glasses came in less than one week and the fitting was great. Thank You,
Feb 22, 2016
Always a good experience!
Feb 21, 2016
Love the fact that the practice is open Tuesday and Thursday evenings facilitating appointments without impacting work schedule. Working with Tofee (sp?) is a joy, she is professional helpful and patient. Dr. DeMer is very easy to talk to and a good listener.
Feb 20, 2016
Every time I think you can not out do yourselves in professionalism, courtesy and hospitality I am treated to another appointment. Don't know how it continues to get better but it does.
Feb 19, 2016
I always feel that I get excellent and very personal care--thank you!
Feb 17, 2016
Awesomse staff. Very personable and friendly. They take the time to get to know you as a patient. The appointment was very thourough and educational as well as calming and reassuring. Would reccommend.
Feb 14, 2016
Appointments are always on time if not early
Feb 14, 2016
Dr. Scott DeMers and his staff are fantastic! I drive from out of town to come see them.
Feb 14, 2016
The new Dr. Is awesome I never have bad experience
Feb 12, 2016
The visit was great. They got me right in even though I was early. Everything totally professional and caring, which is the norm for every visit I have had over the years. I will tell anybody and everybody that I encounter that may need eye care about my experience giving them the name, address and phone number. I could not be any happier with them. I just wish every doctor and their respective staff would be as compassionate and professional. Thank you!
Feb 11, 2016
awesome customer service
Feb 9, 2016
Great staff. Very knowledgable.
Feb 6, 2016
They got me squeezed in when I needed it most!! Thank you to all!
Feb 6, 2016
You guys are always nice and professional and listen to my bad jokes thanks I will be seeing you again after cataract surgery. Mary
Feb 6, 2016
Excellent. Very pleased with the doctor and the staff.
Feb 5, 2016
I absolutely love coming here I always feel welcomed and taken care of , I love how Dr. Scott actually cares about what's best for you , and he has the best Girls in there working for him this is an amazing team working to make every experience amazing and I have yet to have a bad time , I will never change , I will always go to Demeres as long as its open !
Feb 5, 2016
Nice eye doctor I have ever been to!! Staff very friendly . I will always return here!!!
Feb 3, 2016
My exam was both personal and professional. I felt well cared DeMers Family Vision Group.
Feb 3, 2016
Everyone who works in the office is so professional and kind. They are always timely and make sure their patients feel comfortable with all aspects of their visit. Every question I had was answered thoroughly and to my satisfaction. The turn-around following ordering new glasses is incredibly fast, and I actually walked out of my visit with a year's worth of contacts that day! Dr. Scott takes great care of my family's eyes, and we're very happy with this office.
Feb 2, 2016
Have always had a good experience. Doctor listens to you and is sensative to your opinion and needs.
Feb 2, 2016
r. have been with Dr. Scott for close to ten years. The service and thoroughness of the regular exam is much above the other eye doctor places I once used. Because of a pre-existing physical problem, my eye exams are extremely important because they can signal a change in my condition. Dr. Scott is very open with me and explains what is happening.
Feb 2, 2016
Was brought right in on time for our appointments, very professional and caring. My daughter and I both get our glasses here and would not go anywhere else. Thanks and keep up the good work.
Feb 1, 2016
Excellent service as always.
Jan 30, 2016
Service was awesome, everyone was very polite and courteous.
Jan 29, 2016
Very nice staff and very welcoming. They care about why you are there and any concerns you have.
Jan 29, 2016
I found the staff to be friendly, informative and helpful. The facility is clean and comfortable and the Doctor was confident, competent and very personable. I would highly recommend DeMers to anyone seeking vision care. They truly care about their clients and it shows!! Great place!
Jan 28, 2016
Good customer service and professional.
Jan 28, 2016
The staff is amazing! Everyone is very helpful and friendly. Mrs DeMers is very personable and is great at explaining everything!
Jan 27, 2016
My experience with Dr. Leslie DeMers at the DeMers Family Vision Group was the best I have ever had. They went above and beyond what I would have expected from anyone with my special needs. I am truly grateful for all that Dr. Leslie and her staff did for me and my vision. I would highly recommend the DeMers Family Vision Group to all of my family and friends.
Jan 27, 2016
I honestly credit DeMers with saving my life. Due to their wonderful doctors and extensive testing, it was discovered that I had a brain tumor. Dr. McNaught actually fought with my neurologist, to get an MRI ordered. He apparently did not think it was necessary. I am 4 years out of surgery and everything is fantastic. I have referred several friends and family to DeMers and will continue to do so.
Jan 23, 2016
Kind employees, quick service, great reminder system of upcoming appointments
Jan 22, 2016
Great people , great service
Jan 21, 2016
What a fantastic group of people. Truly dedicated to insuring quality care. The three girls at the reception desk are just so adorable, helpful and so fun. My overall rating is definitely excellent.
Jan 20, 2016
I love dr scott. Always cares about what I want and my needs.
Jan 20, 2016
always a great vist
Jan 19, 2016
Excellent as always, everyone was very attentive and walk you you thorough all the process of getting you glasses and ensure you are satisfied.
Jan 19, 2016
It was confirmed my eye was fine. But I didn't understand how he explained what was wrong with it. Still not sure if it something that will get better with time. The Dr was very nice but I need to be answered to like a normal non medical person.
Jan 17, 2016
It's always a very pleasant experience. Everyone in the office is very McEnroe and super helpful.
Jan 16, 2016
Dr. Scott was very helpful and made sure he answered all my questions. The whole staff was very friendly and professional.
Jan 16, 2016
Very friendly and professional.
Jan 12, 2016
Very professional. Staff and doctors quick to explain anything I didn't understand. Affordable.
Jan 10, 2016
Staff is super nice, doctors are very helpful and knowledgeable and patient. And the fella who helps pick out and adjust glasses has got to be the best ever, every time he's helped me pick out glasses they have been perfect.
Jan 9, 2016
Friendly staff who are more than willing to assist in any capacity. The tech who performed the initial eye tests was great with my 9-year-old daughter, who had never been to the eye doctor before this visit. She explained what was going to happen, how it would feel (painless), and why she was doing it. Dr. Leslie DeMers was equally as proficient at working with our daughter. She recognized the potential 'spectacle envy' issue we were dealing with and proceeded accordingly. As luck would have it, there turned out to be a legitimate need for glasses. But I appreciated Dr. Leslie's ability to pick up on my daughter's secret interest.
Jan 6, 2016
Always a very family friendly environment. No complaints.
Jan 6, 2016
Friendly professional wondrful
Jan 5, 2016
Extremely informative, courteous and professional. Explained thoroughly each process of the exam and insurance coverage. Highly recommend this Dr and staff to anyone.
Jan 5, 2016
I have been receiving my vision care from the DeMers family for many years. I am very happy with their service. I am always happy with my glasses and the staff is very helpful and friendly.
Jan 1, 2016
The doctors and staff are always great and very helpful, they make you feel very comfortable. The guy that helps patients out with the glasses towards the end is not so nice. He could try to be more personable. Other than that everything is great!!!
Dec 31, 2015
Beautiful office. Friendly, helpful staff. Very professional, kind, and knowledgeable doctors. I saw Dr. Leslie DeMers after I managed to secure a last minute appointment literally an hour beforehand. The front desk was super helpful and patient sorting out my insurance coverage and letting me know exactly what I would be paying before I even started. Once in the chair, the tech was pleasant and knowledgeable. Dr. DeMers was incredible. Super bright and cheery. You can tell she loves what she does. They did a full eye health exam and a contact lens evaluation on me, and when I say full, it was full. I've never had a work up like that and really appreciated the care with which they saw my eyes. It didn't take much time at all and Dr. DeMers even took the time to explain what she was looking for and all the results of my exam. I'd refer them to anyone reading this and will definitely be going back.
Dec 30, 2015
Dr Leslie is always very attentive and personable. She always patiently answers all my questions and explains things in an understandable manner.
Dec 29, 2015
Always a wonderful experience.
Dec 29, 2015
Amazing help...
Dec 28, 2015
Awesome doctor, awesome staff. Entire experience was pleasant and everyone was so helpful and patient. Now I can wear contacts
Dec 26, 2015
Friendly and professional
Dec 26, 2015
I arrived early, they fit me in quickly. All very professional and courteous. And they do keep a fine sense of humor!
Dec 23, 2015
Would recommend DeMers Family Vision Group to everyone. Staff are wonderful and curteous. Dr Scott is a very concerned and caring Doctor. He takes time with you to explain your situation and is a very honest person.
Dec 22, 2015
Very good and professional service, as always!
Dec 19, 2015
This was the first time I've ever enjoyed an eye exam. Everyone is so nice and made me feel so at ease. I've never been able to wear contacts until today. Very grateful to the office and the doctor.
Dec 18, 2015
Dr Demers is a very caring doctor. He does not rush through his exams & listens & answers all your questions. His staff is also very caring & patient.
Dec 18, 2015
Knowledgable, friendly staff that were very professional.
Dec 12, 2015
I love this place! Super efficient and very kind staff!
Dec 11, 2015
DeMers is the best. I finally found a Doctor (Dr. Old) that I love. She was great and very informative. Love it at DeMers and my husband loved her too. Thanks DeMers.
Dec 11, 2015
Great experience. Everyone was friendly, courteous & professional.
Dec 11, 2015
Awesome help from everyone.
Dec 10, 2015
I was pleased to see a Demers family person again grew up seeing Albert Demers
Dec 9, 2015
The service is always excellent and if you don't think you need to get your eyes checked do it anyway because you won't know until you see the difference. Top notch service !!
Dec 9, 2015
Your office staff are professional and courteous
Dec 8, 2015
Each and every time I see Dr. Leslie DeMers I am treated as a valued patient and I trust her completely with the care of my eyes.
Dec 8, 2015
Everyone is always very friendly and professional. Any questions or concerns I may have are always answered.
Dec 6, 2015
All of the staff who assisted me were knowledgeable, professional, helpful and friendly. Can't get much better.
Dec 5, 2015
I love this place
Dec 5, 2015
Excellent patient services, very friendly staff and wonderful doctors.
Dec 4, 2015
Dr. Leslie - Thank you so very much for your excellent care of my visual problems! I so appreciate your sincere interest and assistance (Jennifer's, too)! Due to the new prescription you gave me, Costco is going to re-do all 4 pairs of my glasses. Praise the Lord! Thanks again!
Dec 3, 2015
Excellent people I have been going to DeMers for years! I would highly recommend them to anyone!
Dec 1, 2015
Everything went well. Thanks for adjusting my glasses and adding new eye pieces.
Dec 1, 2015
As always a good experience. As always a good experience.
Nov 27, 2015
The office is extremely well organized and very helpful.
Nov 24, 2015
Doctor DeMers is an excellent optometrist with a great staff.
Nov 24, 2015
Excellent service and glasses
Nov 24, 2015
We had an excellent experience with the whole team acting as professionals. Our eye exams were accurate and thus we can SEE out of our prescriptions. Fitting of new glasses was also seamless. Thank you so much!
Nov 23, 2015
I had an excellent experience with DeMers Family Vision Group. I was greeted warmly, Had a very short wait and was treated well through my entire visit. The staff is great and my doctor was very nice and informative. I am very happy that they are covered under my insurance plan. My family and I will be returning!
Nov 22, 2015
Dr. Leslie is top notch she is awesome her skills as a Dr matched with her compassion leave me ah struck and feeling better then I did before each visit . The family touch at DeMers is the best.
Nov 19, 2015
My experience here was wonderful! Staff and doctors were friendly, efficient and helpful!
Nov 18, 2015
I've always had great service with Dr Demers
Nov 16, 2015
As always, Dr. Leslie and the rest of the staff go above and beyond. I wouldn't go anywhere else.
Nov 14, 2015
Highly professional, courteous staff
Nov 11, 2015
We were in and out in no time. Dr.DrEamers is very compassionate and gentle. Overall our experience was very good.
Nov 11, 2015
The staff is so nice, and very helpful!
Nov 11, 2015
A very well organized organization and a very pleasant communicative staff.
Nov 10, 2015
Very friendly. Dr Olde was so informative and made it easy to understand, I've never worn glasses before I went in. I was greeted immediately and didn't wait long, I even showed up way early. All staff was so friendly and eager to assist. I was tested and found fantastic frames that fit in my insurance that day and a week later fitted perfectly and I'm in love with my new look. So many options I almost want a pair for every outfit! haha
Nov 9, 2015
Great eye Doctor,,,,They have many tests to test your eyes and very knowledgeable in the vision field. I would highly recommend DeMers Family Vision Group to anyone with or without a Vision problem.
Nov 7, 2015
Kind, friendly staff and Drs. First class.
Nov 7, 2015
Quick, courteous and thorough examination. Cataract surgery was discussed and my lack of peripheral vision may be improved with cataract surgery. Several local doctors were recomended
Nov 6, 2015
It was pleasant and nice. Everyone was very helpful.
Nov 6, 2015
Had an excellent visit with a professional and concise outcome. Very friendly staff.
Nov 4, 2015
Everyone was very friendly and very professional.
Nov 4, 2015
I have been seeing Dr Scott Demers since he took over his grandfathers practice. He and his staff are very professional and efficient and caring. I would not hesitate to recommend his office to my friends and collegues.
Nov 3, 2015
The team is very professional and it make me go back every time. You make me fill like family and fill secure about eveything I have to do with getting glasses thank you so mich.
Oct 31, 2015
experienced. They are so organized, quick and efficient. If you need an Eye Doctor, I highly recommend Demer's. They are AWESOME!!
Oct 31, 2015
Everyone I came in contact with was great, very friendly and helpful. Tamara kindly explained my situation and gave me helpful advice concerning my specific vision needs.
Oct 30, 2015
Relaxed and smooth appointment...
Oct 28, 2015
Easy and fun experience...
Oct 28, 2015
The staff was mildly friendly. After checking in, we were roomed quickly. Once in room it did take the physician more than 45 minutes to see us. My appointment was scheduled at 12:30, I was not seen until 1:15 and was not out of the office until 1:45. My appointment felt rushed and the associate helping me fit for glasses was too overwhelmed.
Oct 24, 2015
Always great...
Oct 23, 2015
I am always treated with respect when visiting your office. Your staff and of course Dr Leslie are always so considerate of my needs.
Oct 22, 2015
Very fast, pleasant experience
Oct 22, 2015
I go to four Doctors and 2 are perfect , that includes DeMers Family Group!
Oct 21, 2015
The doctors are very patient and very professional. The wait time was not very long at all. We were in and out. The front desk staff was very nice and helpful. Overall this is an excellent place to get your eyes checked and get glasses or contacts.
Oct 20, 2015
Excellent service I appreciate the dedication to helping me with my vison and eye care needs!
Oct 20, 2015
Testing to see if it will go through. Did not the other day.
Oct 19, 2015
Dr. Old is wonderful. She was very easy to talk to and showed a concern for what worked for me. Dr. 'Scott' is always great and very helpful as well.
Oct 16, 2015
There was no delay in my appointment. Every one is so pleasant and courteous and enjoyable to talk with. You could not find a group more efficient and professional as the doctors and employees. I would recommend DeMers Vision to everyone especially if you have a serious vision problem.
Oct 16, 2015
Everyone there is very friendly and helpful.
Oct 15, 2015
Great and professional service. Very thorough exam..Dr took time to explain results and the staff are welcoming and very helpful. Everyone is great at understanding my eye "phobia" and putting me at ease.
Oct 14, 2015
Great and professional service. Very thorough exam..Dr took time to explain results and the staff are welcoming and very helpful. Everyone is great at understanding my eye "phobia" and putting me at ease.
Oct 14, 2015
The staff is always friendly, courteous and helpful. They do everything they can to assist, and doctor DeMers was very thoughtful in outlining my options.
Oct 14, 2015
I was greeted promptly and I barely had time to sit down before they called me in. The exam was quick and thorough. Doctor was friendly and asked if I had questions etc. While picking out my new glasses, it wasn't all about the extras. No pushy sales for all the anti scratch and other stuff they offer. 2 thumbs up for all of the staff! Great experience!
Oct 10, 2015
Knowledgable, polite, respectful to all. You are listened to.
Oct 10, 2015
A great experience as always.
Oct 9, 2015
Everyone was very nice. Even though I was a few minutes late (due to not being able to get out of work on time) I got no attitude or eye rolling, just a smiling friendly face greeting me and I didn't have to wait long. Dr Old was prompt and very nice.
Oct 9, 2015
Staff was pleaant Doctor was great.
Oct 8, 2015
I had a very good over all experience. The doctor was friendly and listened to my concerns, while presenting my diagnosis in a manner that was easy to understand.
Oct 7, 2015
My visit went really well and everything I had in question was completely answered. It was a very thorough visit and quick. I was in and out in a timely manner. I would recommend this vision place to my friends and any of my colleagues.
Oct 6, 2015
I love the no waiting for the appointment to start... Ours was athe 2:20 and we we're a fee minutes before.
Oct 3, 2015
The appointment was quick, and informative. All of my questions were answered and I was felt well taken care of.
Oct 1, 2015
I have never had a doctor help with the selection of eyeglasses!! What a great experience. I highly recommend this group of professionals!
Sep 30, 2015
My appointment started right on time. The doctor and staff are very professional.
Sep 30, 2015
The best eye doctor I have ever been to! Leslie DeMer was exceptional. Very thorough and friendly staff!
Sep 28, 2015
They got us in and out and they were very kind to us. My daughter is special needs and does not understand how to do things sometimes they were very patient with us and I love that.
Sep 26, 2015
For the past number of years I have entrusted Demers Family Vision Group to take care of my optical needs. Recently, I was treated for an eye injury whereas a metal fragment was found stuck in my eye and removed safely. The doctors are very professional, confident, and expert in their field. The entire staff are incredibly wonderful. After dealing with other competitors, I found the Demers Family Vision Group as the best provider of vision care. I highly recommend them to anyone. John B.
Sep 25, 2015
Friendly.. I like being treated as an individual with my own special needs and not being rushed or felt I was just being pushed through. Great experience overall
Sep 24, 2015
scott demers is excellent, caring, patient and willing to discuss and explain anything
Sep 23, 2015
Outstanding! Dr. DeMers saw me on short notice and was very open about various options.
Sep 22, 2015
Knowlegeable & very friendly staff. Apot was on time dr very knowlegeable as well
Sep 22, 2015
We love everyone at Demers!! Everyone always has a great personality and a great attitude!! Great customer service !! Will always go back and recommend Demers to all !!!
Sep 19, 2015
Fantastic service as always!! I didn't realize they didn't open until 10a on Tuesday's, but the front desk assistant opened the door to see what I needed. I told her I just needed eye drops and she gladly helped me before they even opened!
Sep 16, 2015
Dr. Leslie DeMers was great and helped me know what was wrong with my eyes and want was needed to do. I loved her. The lady helping with frames and lenses helped so much in picking frames and what to put into the lenses. It was the best experience ever with eye appointments and new glasses. Thanks again.
Sep 16, 2015
Almost every appointment is on time, which is important to me! The staff is wonderful!
Sep 16, 2015
No waiting even though I arrived early. I was in and out of my appointment in an hour with glasses selected as well. Smooth and well organized operation.
Sep 15, 2015
Got a case of pinkeye, They got me in within a couple of hours and gave me a through exam and explained why it was viral and not bacterial.
Sep 13, 2015
This was our second exam at DeMers after moving here 17 months ago. The staff is very kind and efficient. We will continue to schedule our exams here and heartily recommend them to anyone seeking quality eye care from professionals who care about their patients.
Sep 12, 2015
Dr Scott and the staff were great. I always have a pleasant experience during my annual eye exams.
Sep 12, 2015
I'm always very happy to go to my eye exam at DeMers vision. All of the clerks at the front are friendly and efficient. Amanda, the technician, (hope I remember your name correctly) was very helpful about setting me up with the initial exam. I've known the family business from way back in the seventies when Dr. Scott DeMers' grandfather, Dr DeMers, ran it successfully and he has taken it over. An established business isn't the word for it, perhaps a virtual business ICON LANDMARK is more appropriate. My entire family goes there and I have never even heard a breath of dissatisfaction from any of them. I happily purchased sunglasses from the most efficient and friendly Terri and I look forward to being able to see where I'm going on my morning walks in the sun. Don't miss out, please check this business out. Laurette
Sep 12, 2015
Great care. Dr. Scott is great. Look forward yo visits.
Sep 9, 2015
Everything was great
Sep 8, 2015
Everyone was very friendly, our appointments were done quickly, yet thoroughly, and with some fun chatting as well. We are happy to say we'll be regular patients here!
Sep 7, 2015
every body is happy & friendly and your office is clean & organized.
Sep 7, 2015
Great professional service
Sep 5, 2015
Everyone was very pleasant and everything was great, as it always has been on our visits.
Sep 4, 2015
Very honest and professional consultation, staff was friendly and ready to assist. I strongly recommend to my friends to try the professional services of De Mers Family Vision Group.
Sep 4, 2015
Everyone in the office is kind and helpful. They always make me feel important and well cared for.
Sep 3, 2015
Always a pleasant experience. The staff is always kind, considerate and friendly. I have been going here for close to 40 years. Dr Albert Demers was my original Dr. Now I see his great granddaughter in law, Dr Leslie!
Sep 3, 2015
Very friendly, helpful, and knowledgeable staff
Sep 1, 2015
Everyone there is awesome and welcoming, even when they are very busy.
Aug 28, 2015
DeMers Family Vision and Staff are a wonderful group to go to. I have recommended a number of people that also love going to these doctors. Staff is very friendly and Dr Scott and Dr Leslie are very thorough in their examines and explaining everything to you. I recommend them highly! Also, they have the most up to date and designer frames of any doctors in Sparks/Reno area.
Aug 27, 2015
Very friendly, efficient and informative. Thanks
Aug 27, 2015
Everyone was very nice. My nine year old daughter was very comfortable, they took time to help her understand and wait for her answers. My daughter's prescription was borderline and the doctor was completely honest about that. She said she did not need to rush into glasses, it was our choice, maybe to think about it for a few weeks. I am so impressed that she explained about the prescription and left it up to us! Great service!
Aug 26, 2015
Everybody was very professional and made me feel comfortable at my visit.
Aug 25, 2015
I have been going to the Demers Family Vision Group since 1979 and I have always received professional care. I would rate them as excellent!
Aug 25, 2015
The staff is amazing!! Friendly and courteous.
Aug 25, 2015
Everything was accomplished with polished professionalism.
Aug 25, 2015
The doctor's and staff are very nice!!! awesome people :) Have recommended to my friends and family already...
Aug 25, 2015
The staff was very nice i have no complaints. Dr Scott was very professional
Aug 22, 2015
I loved being able to go after work, 5:30. I did not have to wait at all, in fact I was still filling out my paperwork since I was a first time customer and they called my name. Nurse and Doctor was very knowledgeable and I liked the new approach to fix my situation.
Aug 21, 2015
Always a pleasant visit. I have been coming here for probably 40 years, when Dr Albert was my Dr. Can't imagine going any other place.
Aug 20, 2015
My appointment itself was great.
Aug 19, 2015
Scott explained everthing in detail. and gave me choices that I could make the lady that tested my eyes was real friendly. and the staff in the office all seemed very happy and liked there jobs it was a good atmosphere to be in..
Aug 18, 2015
it was excellent as always
Aug 18, 2015
I love Dr Leslie! She always takes her time with me, especially since I am a very difficult case. She actually said she enjoys helping patients such as me, because she enjoys a good challenge! She and I have worked as a team to get me to see 20/20 vision with corrective lenses! Thanks Dr. Leslie!
Aug 17, 2015
excellent/ jake high ton
Aug 14, 2015
VERY PROFESSIONAL. ANSWERED AND EXPLAINED EVERYTHING WITH GREAT DETAIL!!
Aug 14, 2015
Wonderful people. Wonderful service. Always nice and caring.
Aug 14, 2015
Excellent staff, especially Dr. Leslie. She is extraordinarily intelligent and genuinely concerned for her patients. I cannot overstate the quality of service she and her staff provide.
Aug 13, 2015
Very streamlined and professional. Thank you.
Aug 11, 2015
Excellent service!
Aug 6, 2015
They were great had to exchange frames and had no problems at all
Aug 5, 2015
My appointment went very well and I am very happy with the outcome. The staff at DeMers are very professional and I would recommend them without hesitation to others.
Aug 5, 2015
Friendly staff, competent optometrists.
Aug 4, 2015
Always a great visit!
Aug 2, 2015
Very friendly, helpful staff!
Aug 1, 2015
As always, great service. From the doctor to the support staff. Makes the visit enjoyable and not a chore.
Jul 31, 2015
The staff is so friendly and the technology they use makes my visits a pleasure. Stephanie rocks.
Jul 30, 2015
I love coming here everyone is so nice the doctors are wonderful even my daughter loved it. Thank you so much to all of you. Jeri Borges
Jul 29, 2015
Everyone who helped me was amazing!
Jul 29, 2015
Always treated with respect - i love this place and keep referring to everyone i know. Thanks for the great customer interaction. Keep up the good work!
Jul 28, 2015
FANTASTIC AS ALWAYS!!!! Love Dr. Leslie, she's awesome & the staff is GREAT!!!
Jul 28, 2015
Everyone was polite and courteous. A great experience.
Jul 27, 2015
The staff and doctors are always super friendly and helpful. I am extremely grateful to work with such a great business that cares about their patients.
Jul 26, 2015
Come on. You guys know I had a great experience!
Jul 24, 2015
They were very attentive with me. I found out some new things about my eyes that day. I am glad that they are my eye doctor.
Jul 24, 2015
Wonderfully caring staff. All around great experience. My appointment was kept, they were on time. Every staff member I met was very considerate and professional. I would 100% recommend!!
Jul 23, 2015
They are great .!
Jul 23, 2015
I received a thorough exam and candid advice about my cataracts.
Jul 22, 2015
We always feel so welcome in your place of business. Thank you for your great care.
Jul 21, 2015
Always a pleasant experience....... Met Dr. Olds for the first time, she was very thourough and informative.
Jul 17, 2015
As always the staff & Doctors were courteous and professional. The wait time is minimal.
Jul 17, 2015
Dr. Scott & your staff are great! I started going to DeMers after over 40 years with Sierra Eye Associates (SEA) because I had moved to Sparks and DeMers came highly recommended. I am soooo very happy I made the change. Wait time at SEA was a minimum of 30-40 minutes. I appreciate that I am in & out quickly as my time is valuable too. I am happy with the modern equipment and also appreciate the time Dr. Scott spends to really listen and hear your needs. Great job!!! You have my continued business and high recommendation.
Jul 17, 2015
Nice Staff, Nice Doctors. The doctors explain all answers to my questions in detail.
Jul 16, 2015
Outstanding service
Jul 16, 2015
They are very thorough with their exams. Everyone was friendly and caring.
Jul 16, 2015
I will return to Dr. DeMers for all of my future exams. He is very thorough and knowledgeable and the assistant and office people are very nice. This was a great experience.
Jul 16, 2015
Dr. Scott was great.
Jul 14, 2015
Outstanding as always. Very professional staff.
Jul 14, 2015
These guys are awesome, doctors as well as staff. Family owned, husband & wife team (dynamic Duo) !!! Moving out of state would be the only reason we would ever consider leaving these guys!
Jul 14, 2015
It takes a long time to get your glasses, only downfall
Jul 13, 2015
Everyone was exceptionally friendly and helpful, making feel comfortable and welcomed to be there. When my friend recommended this place, I thought she was just over selling it, she most definitely didn't it was as friendly and as professional as she described.
Jul 11, 2015
polite and professional and personal. Thank you
Jul 10, 2015
Excellent experience! Really took your time with my family. Everyone there was amazing. Thank you.
Jul 10, 2015
Great atmosphere and experience. Everyone is very nice the doctors are excellent and Gina Penny is the BOMB!!
Jul 8, 2015
Everyone was very friendly and I felt comfortable with all the tests. The results were clearly explained to me.
Jul 8, 2015
I can't think of anything DeMers could do to make my visit more enjoyable and comfortable. I am greeted warmly and with bright smiles from everyone. Perhaps you offer a free buffet! Dr. Scott is the very soul of courtesy. He inspires confidence with his professional manner and obvious expertise. Thank you for taking such good care of me. Roberta
Jul 7, 2015
My husband Bill and I always look forward to our visits at this office. Everyone is caring, professional and thorough in our exams. We appreciate Dr. DeMers and his staff.
Jul 7, 2015
The quality of care at Demers is awesome.
Jul 7, 2015
A wonderful experience-very professional and thorough. Obviously, this is a superior operation. Thanks, anne sloan
Jul 7, 2015
I could not offer any worth while suggestions. I am always treated with utmost courtesy and genuine welcome. The concern of the staff and, of course, Dr. Scott is the very soul of kindness and he has the unique talent of making you feel so important to him. It is a pleasure to come into the office. Thank you so much for taking such good care of me. Roberta
Jul 7, 2015
Beyond pleased !!!!! My son had a scratch on his cornea. A real emergencie! They got him in within ten minutes. Dr. Old was very kind and professional. Tofi was the cutest pregnant person I have ever seen. Thanks Team Demers
Jul 3, 2015
I have known the DeMers for over a decade and they are the best professionals I've seen in eye care. In addition, their staff is an extension of their professionalism. The entire team is friendly and efficient.
Jul 3, 2015
Dr Old diagnosed me with the early starts of glaucoma. I am impressed with her treatment of my vision. I prefer to more cautious about my vision as once it's gone, that's it. She actually cares about your vision and answers all your questions.
Jul 3, 2015
The staff was friendly & courteous while remaining professional. I had almost no wait time to see the Doctor. I usually put off any kind of doctor visit but I enjoyed coming here.
Jul 1, 2015
Very good service and nice staff we love them. Clair is awesome with my son. Doctor is awesome with my son also.
Jun 26, 2015
The staff was very friendly and helpful. I have been looking for Optometrist for a long time I will defiantly return for all my eye care needs. I also like that they have extended hours.
Jun 26, 2015
Staff was friendly and extremely helpful.
Jun 25, 2015
The fine people at Demers seem very knowledgeable in eye care and listen to your concerns & what might be the best solutions for the health & well being of the patient. I would highly recommend them to anyone.
Jun 25, 2015
the staff is fast and explain everything in detail-I have been going to this office for years and highly reccomend them
Jun 24, 2015
I absolutely love the staff at DeMers Vision Group! They are kind, friendly and the eye exams are thorough.
Jun 23, 2015
The physician and staff were very knowledgable and are awesome! I'm so glad I made the decision to come here. I loved the positive vibe of the place.
Jun 20, 2015
I was very anxious about the possible damage to my eye. My Primary Care Dr. Scott is so personable and his 'bedside manor' is reassuring. I'm sorry I don't remember the lovely young lady's name who helped me first, but she,too, made me comfortable with her procedures and was courteous and kind.
Jun 20, 2015
The purpose of the visit was for a second opinion. Our other vision office gave us a pretty bleak diagnosis and suggested we fill an expensive glasses prescription and come back in 2 weeks to see if there was a change. All this was said in front of my attentive 11 year old son. I was in damage control mode. "Son, I really doubt you will need a corneal transplant." The Dr. was cold and didn't even communicate with my son but to say, does it look better here, or here. How bout now? Here, or hear. I thought I was watching Ferris Bueller. The complete reverse is what happened at DeMer. From the onset the tech was kind and conversational with my son. The doctor visited us and put us at ease immediately. He gave us an indepth, focused and analytical evaluation. They have my family's respect, gratitude and patronage.
Jun 19, 2015
No waiting. They saw me immediately. Staff is always kind and considerate. My family has been going here for over 40 years, since Dr Albert DeMers and Glen were still there. Now Dr Leslie, Dr Albert's granddaughter in-in-law, takes care of me!
Jun 17, 2015
My experience was so awesome! ! Dr. Leslie and all her staff are so wonderful! I know that the late Dr. Leslie would he so proud of the friendly and professional way they are running his much loved practice that he worked so hard to build over the years. Good job guys!!
Jun 17, 2015
My experience was very pleasant. The staff was very friendly and knowledgeable and provided great service for myself and my son. They have a great selection with great pricing. I highly recommend them for all your vision needs.
Jun 17, 2015
The doctor and staff were super friendly and made me feel very welcome. I was very happy with the service I received.
Jun 15, 2015
Was treated very well and loved the service! Dr.Alda was professional and awesome!
Jun 13, 2015
Always a thorough and pleasant visit with Dr. Scott.
Jun 12, 2015
Staff is professional, friendly, and helpful. Office hours are convenient even with my 12 hour days. Absolutely love you guys!
Jun 10, 2015
Great bunch of people. Was very comfortable there, felt like I was an long time customer when in fact was my first visit. They were also very helpful figuring out my insurance.
Jun 9, 2015
Excellent service
Jun 9, 2015
Everyone is so friendly. Spent time choosing frames and never felt rushed. Was in and out in less than 1hr and got seen right on time! Kudos to the Dr. as well as the ENTIRE staff =)
Jun 8, 2015
friendly courteous and they really care about you
Jun 7, 2015
Very professional
Jun 3, 2015
Friendly staff, hardly any waiting time, excellent!
Jun 2, 2015
The place is very nice and the staff is friendly
May 30, 2015
Dr. Scott and staff were very professional and explain the procedures very well since i am hearing impaired. The only thing it take two weeks to get my glasses back,but the girl up front said she will put a rush on it as i told her i leave for Austin Texas on Friday the 12 of June and wont be back till the 22nd.
May 29, 2015
I am very pleased with DEMers the staff and the doctors are awesome they take there time they don't rush you.
May 29, 2015
Awesome service loved it
May 28, 2015
I can see what I've been missing. Thanks to you and your Assistants! I can't be any happier. Henry Tietjen Reno Nevada
May 26, 2015
Awesome eye doctor . I would say 100% better than LensCrafter :). Comfy & relaxing place to be. New eye doctor!
May 25, 2015
Excellent service fast and doctors listen and care.
May 24, 2015
Excellent service fast and doctors listen and care.
May 24, 2015
Great staff. I highly recommend them.
May 24, 2015
De Meet staff And doctors were friendly and knowledgeable .
May 22, 2015
Fast and efficient service, courteous and nice
May 22, 2015
All staff and doctor were nothing less then professional. But the office must have been over book or under staffed as there was to much waiting time involved both in waiting room and exam room.
May 22, 2015
The folks at DeMeres take the time to listen. They are fast (yet patient) and always extremely courteous. Thanks
May 22, 2015
frienfly, efficient, competent, knowledgable, patient
May 20, 2015
Very helpful and as always very professional. Thank you
May 19, 2015
Great professional office. Everyone is always nice and the service is great.
May 19, 2015
everyone is great and would tell more ppl to come there !!
May 18, 2015
My husband and I have been with you for 1 full year and we are really happy with your service. Everyone always has a smile. Which means they like their job. I had my tear ducts plugged yesterday and so far no issues. Thank you for caring about our eye health.
May 15, 2015
Convenient location Friendly staff Knowledgeable doctors I like that you have extended hours 2 evenings a week
May 15, 2015
They are very nice. Great selection of frames. Quite efficient. I like Leslie DeMers. She d lies a great job examine your eyes.
May 14, 2015
Love the personal attention!
May 13, 2015
It is always a pleasure visiting Demers, both Dr Leslie and Scott are wonderful. And the entire staff is fantastic.
May 13, 2015
All the employees I've met at DeMers Family Vision Group are helpful, professional & friendly. Dr. Scott DeMers is an excellent doctor. He explains exam results in a way that patients, not just doctors, can understand. He is very patient and takes the time to answer any questions I may have.
May 10, 2015
The staff is always friendly. Thank you
May 9, 2015
It has been a long time since I've been there. I thought the staff was real friendly and professional and I really liked my optometrist she was so nice and helpful. I like that you have a better selection on eyeglasses. I'm happy to be back.
May 9, 2015
Always a pleasant experience. Dr. Leslie is a gem and always a pleasure to work with. I've been coming to this office for years
May 5, 2015
The staff is friendly and Scott is great. I've enjoyed my time when I go to DeMers.
May 1, 2015
On time and friendly staff! Thank you
May 1, 2015
Been waiting over a week to get my glasses. Have called the office and keep getting excuses about my glasses had to be "sent out" to make.
Apr 30, 2015
Prompt, knowledgeable, caring, will return for all eye glass needs.
Apr 30, 2015
Thank you for the most wonderful experience in getting my eyes examined and getting new glasses. Everyone was so friendly and helpful. I have been using your services for the past few years and I recommend anyone needing their eyes examined and getting glasses to use your services. Thank you.
Apr 29, 2015
I RECENTLY HAD TO GET MY VISION TESTED FOR MY DL AND FAILED TO THE DMVS EYE EXAM AND SWORE TO GET THE SAME TEST THE NEXT DAY ! SO I WENT BACK AND LOOKED LIKE A WINNER TILL I WAS ASKED TO TRY TO DO THE SAME TEST AND I HAVE TO SAY THAT I FAILED AGAIN AND HAD TO SEE THE DR WHOM I MITE SAY THAT SHR WAS VERY KIND AND WENT THE EXTRA DISTANCE TO EXAMINE MY EYES AND ASK IF I HAD MY EYES OPEN AT ALL DURING THE TEST AS I HA E 20/25. VISION and shouldn't have failed at all so back I go with newammo for *DMV TO SEE AND PASSED WITH EASE THANKS TO YOUDR DEMERS BEST VISION ATMOSPHER IN TOWN
Apr 29, 2015
Warm and friendly - as usual.
Apr 29, 2015
DeMers is a great place with friendly staff. When I went in for my appointment, I was a little bit early; they took me right in and began my exam. Everyone does their best to make you comfortable and treats you like a friend. This is the best place for a family when it comes to eye health.
Apr 29, 2015
Great staff of people. Very friendly. They answered my questions and kept me informed to what they were doing each step of the process. Dr. Demers Was very helpful in our consultation and his referrals was most helpful.
Apr 29, 2015
My experience was friendly a great atmosphere confidentemployees
Apr 29, 2015
Everyone was very friendly. Dr Demers was very thorough and professional. He explained everything so I could understand.
Apr 23, 2015
Always a great visit! DeMers Family Vision Group is the best in northern Nevada!
Apr 19, 2015
The people who work in the office are always friendly and super helpful with any questions I have. Dr. Scott is great and talks me through my options and gives helpful insight. I always look forward to my next appointment.
Apr 18, 2015
Friendly, kind, and genuinely invested in the best solutions to my vision needs.
Apr 17, 2015
Very clean, through will the exam. Also the employees were very polite. I would recommend DeMers to anyone.
Apr 17, 2015
They were all helpful and concerned , will recommend them to family and friends.
Apr 14, 2015
Great people who work there.
Apr 14, 2015
Outstanding service
Apr 14, 2015
Great Job, fast and professional.
Apr 10, 2015
Very polite. Comfortable atmosphere. Especially since it was my first eye exam. Thank you
Apr 9, 2015
I took both my children to DeMers Family Vision Group for their first eye exams and was very pleased with the outcome. Dr. Leslie DeMers was very patient with my son and took extra care with my daughter when she discovered that her eye drifts when the other is covered. I can't remember what she said it was called, something philia, but I was very pleased and greatly appreciate that she took the extra care to address that issue. The staff is wonderful as well. They have a very large selection of frames to choose from (if needed) and I also appreciate that they recommend a stronger, more durable material for children's frames. The price of this upgraded material is also very reasonable and affordable and totally worth it if you think about what could happen without it - accidents happen and I feel like I have some peace of mind with my daughter's glasses. I will definitely be returning to DeMers Family Vision Group!
Apr 9, 2015
The office staff were friendly, professional & efficient. Dr. Scott took his time to explain everything to me and did a thorough job. Thanks.
Apr 8, 2015
Very professional and customer orientated
Apr 8, 2015
Always an amazing experience at DeMers! The doctors are great! My 10 year old daughter and myself both are regular patients at DeMers and have been for years. The staff is friendly and a great help with any questions or concerns that we have. I would highly recommend them to anyone. Thanks for being awesome!!
Apr 6, 2015
Very friendly and knowledgable place to do business with!
Apr 4, 2015
Always great! The doctors and staff are patient, friendly and explain everything they're doing.
Apr 4, 2015
Everyone was professional......yet in a friendly way. I hope that makes sense. Some businesses are professional - but not always kind or friendly. This one is.
Apr 2, 2015
As always, Leslie was wonderful and I got in right away. Thank you for the pleasant experience.
Mar 31, 2015
Excellent Staff and Doctors. Clean and Professional.
Mar 30, 2015
Thank you for such excellent customer service!
Mar 30, 2015
Everyone is extremely friendly and open..never feel like I don't matter, always feel welcome and feel sufficient time is afforded me to voice concerns and even share a little of what has been going on with me sense last visit...all in all great...Faye
Mar 27, 2015
I love everything about DeMers Family Vision Group!!
Mar 27, 2015
DeMers Family Vision gives a complete and efficient vision examination. They are aware of my time and I never waited more than 5 minutes to begin the process. The staff is always courteous. The variety of modern frames covers all budgets.
Mar 25, 2015
I must complement you on your very efficiently run office. Staff members were friendly and made me feel at ease. Always difficult to start with a new doctor, but I feel fortunate to have chosen you. Thanks!
Mar 20, 2015
Excellent service and very friendly
Mar 19, 2015
Everyone one is amazing. Best experience I have had at any Dr. Office.
Mar 18, 2015
Front desk girls and doctor are very friendly and helpful! I was called back almost immediately after my arrival and was out within an hour. I even got fitted for new frames and got contacts. The doctor and tech also spent a lot of time talking to me during the exam.
Mar 18, 2015
Always on time, courteous and looking our for their patients best interest
Mar 17, 2015
The staff there is awesome! Topa, I think her name is is fantastic and really nice. I HIGHLY suggest you go see them here!
Mar 14, 2015
Dr.Demers and staff are always nothing but nice and pleasant. Office is nice and clean and kid friendly.
Mar 12, 2015
The staff at DeMers is very friendly and professional. I like that they are open late two nights a week so I do not have to take time off of work as I do for other appointments. We had three appointments scheduled that evening, one for myself and my two children, and all three of us were seen within minutes of our scheduled appointment time. We all saw Dr. Scott DeMers, and he was very friendly and professional. His professionalism and attitude resonates throughout his entire office.
Mar 12, 2015
you guys are the best your real thorough you do everything you can to please your customers it's enjoyable feeling going there
Mar 7, 2015
The entire office is prompt and extremely friendly. Dr. Scott is very involved in eye health and interested in each patient.
Mar 7, 2015
Dr DeMers treats both my husband and myself. The whole staff is caring and friendly. Dr Scott Demers discussed treatment plans for a upcoming procedure and went over questions we had . I would highly recommend them to my family and friends.
Mar 7, 2015
I love this place! My family has been going there for 30 years...
Mar 6, 2015
The office personnel are very nice and welcoming. I have been brining my daughter to Dr. DeMers for 4 years now because Leslie is the only Doctor that diagnosed her correctly. Now, my entire family go to Dr. DeMers. The Doctors are great!
Mar 2, 2015
everyone was so friendly and helpful. i was totally at ease
Feb 28, 2015
Great service and friendly staff!
Feb 28, 2015
The staff you meet at the front desk, or talk to on the phone, are The staff you meet at the front desk, or talk to on the phone, are friendly and They do not push you into buying anything. They genuinely care about the health of your eyes and helping to correct anything that can be corrected. I appreciate and believe any advice and direction they give me. I am a loyal customer.
Feb 28, 2015
Great service. Wonderful staff. The doctor that cares. Nice atmosphere!
Feb 27, 2015
It is always a good experience. All medical offices should be this congenial, friendly, thorough. I always leave with a good understanding of my situation and the assurance that my concerns and condition were well understood. This is one of the best medical practices I have ever worked with.
Feb 25, 2015
Jimmy and I would go no further. Top service. Feels like you are the number one customer.
Feb 24, 2015
The techs and the drs are excellent but the data input clerks are not. I am an 84 yr old and severely hearing impaired. The clerk that took my payment laughed when I stated what? and she kept laughing.
Feb 24, 2015
This was daughter's first experience and it was an amazing experience. Her doctor explained everything. She now has glasses and loves her Repunzel glasses.
Feb 22, 2015
Very caring doctors and staff! I so appreciated them taking me as a new patient and how quickly they responded to my need. Being new to the area and needing eye care, I am great full to have been recommended to them.
Feb 21, 2015
Your staff is very friendly and quick to answer questions. Dr. Scott is great - I feel confident with him.
Feb 20, 2015
cataract surgery check up, every better than expected. great service.
Feb 19, 2015
Excellent service
Feb 17, 2015
Professional, caring and friendly service.
Feb 17, 2015
This place is the absolute best place for any kind of doctors appointment. Staff is very friendly yet professional at the same time. Dr. Demers is so knowledgeable and has any and all answers for any questions you may have regarding your eyes.
Feb 17, 2015
Friendly staff and stuck to my appointment time. Dr. listens and addresses concerns.
Feb 16, 2015
Excellent Service. They took care of my problem immediately.
Feb 13, 2015
it was awesome!!
Feb 12, 2015
We had a great experience. Everyone is so nice. They were also really patient with my 6 year old as she asked many questions of what each thing was :)
Feb 11, 2015
Visit went very well. I was taken into an eye exam room quickly after a few quick eye tests to wait for the doctor. I was immediately notified that the doctor would be delayed due to another pediatric patient needing specialize care. I appreciated the update, refreshing change as opposed to waiting for awhile and not knowing. The doctor was very informative and listened well, had some good suggestions and was able to get through the exam quickly. I was taken to the eye glasses to select a pair and was able to make a quick decision with the help of staff input regarding the particular pair I wanted. He was very knowledgeable and got through the finalization of the fitting quickly.
Feb 8, 2015
I just had an eye exam & Dr. Came in & checked my eyes. Everything went smooth & quicky.
Feb 7, 2015
Great people, great service. Very knowledgeable and professional. I highly recommend them to anyone.
Feb 5, 2015
had been Dr. Scott. She was very personable and very thorough with the eye exam. She answered all of my questions in such a way that I actually understood the answers! I left feeling certain that I had received excellent care. I highly recommend both doctors. They also have a great selection of frames and sunglasses in house.
Feb 4, 2015
YOUR STAFF IS NICE AND FRIENDLY, THEY ARE ALSO VERY HELPFUL ANSWERING ALL MY QUESTIONS. THE STAFF MEMBER THAT HELPED ME PICK OUT MY GLASSES WAS COMPLEATLY HELPFUL. I HAVE RECOMENDED YOUR OFFICE TO EVERYONE I KNOW... THANK YOU ALL SO MUCH.. THE BEST PART WAS DR. SCOTT HE TOLD ME EVERYTHING ABOUT MY EYES AND MY BENNIFITS. AGAIN THANK YOU.
Feb 3, 2015
Everyone was extremely helpful and knowledgeable. Won't go to any other eye doctor.
Feb 3, 2015
The eye doctor lady is always so nice makes me feel welcome and always has a great smile....thanks
Feb 3, 2015
Nice staff, clean and organized office and exam room.
Jan 30, 2015
Everyone in the office was very friendly.
Jan 29, 2015
This was an incredible visit. The entire staff treated us with smiles and care. I was especially impressed with Delilah, who talked to me a great deal about Shiloh (my son) and how well he's doing as a victim of Autism. She was genuinely interested and was warm and just plain wonderful. And Doctor Leslie was as perfect as she's always been, gentle and patient with Shiloh and thorough and professional at the same time. The office gets better and better every time we visit. A+++++++++
Jan 29, 2015
You provided excellent care and prompt service.
Jan 28, 2015
The office staff is friendly and efficient. Scheduling is incredibly fast! The care we receive from Dr. Scott is thorough and educational. I have a high-risk vision patient with my son's diabetes and he makes sure my son receives the best care possible.
Jan 28, 2015
Friendly, helpful. I will highly recommend De Mers whenever possible. Thank you for making my experience enjoyable. Helen Papa
Jan 25, 2015
As always, very professional and caring. Scott takes the time to explain the situation and to answer all my questions. The rest of the staff I encountered we equally professional and helpful. I have already recommended others(including my son) and will continue to do so.
Jan 24, 2015
Everyone at DeMers is always helpful and polite. Great service and my appt. was on time. No waiting.
Jan 24, 2015
Always nice to confront old people as an old person it is nice to have someone a little younger to examine you with a sense of humor . Thank you Dr. Olds
Jan 24, 2015
I went to DeMers to get a prescription filled. The staff was efficient, friendly, courteous, and knowledgeable from when I first walked in the door to picking up my finished glasses. I dealt with Jennifer who helped me with the frame selection. She was very helpful. I was getting a pair of glasses to be used for computer work and did not want to pay a lot for frames. She helped in finding the perfect fit for comfort and price. Thank you so much. The pricing at DeMers is very fair. This is the second pair of glasses that I have purchased from them. I went back this second time due to my very positive experience from my first visit. Keep up the great work.
Jan 23, 2015
I came looking for a pair of eyeglass frames and I was very impressed with the professionalism of your staff and the one- on- one care each patient was provided.
Jan 23, 2015
Dr. Leslie and her staff and amazing! Very friendly and helpful!
Jan 22, 2015
Very please with the customer service from check-in to testing to Dr. visit to picking out frames and check out. Thank you very much
Jan 21, 2015
Dr Scott was very friendly and thorough they helped me right away even when a I was in a few minutes early.
Jan 19, 2015
Great job.In an out .Friendly staff.
Jan 16, 2015
I appreciate your support with my failed eye surgery. Its nice to know you are there for me as an advocate.
Jan 15, 2015
Dr Leslie has quality patience and care when she meets with me. I love Demers techs who take extra time to review each of my eye care concerns. I have referred a friend to Demers and they are happy with the care and compassion they provide.
Jan 14, 2015
when coming in to choose my glasses, I was assisted very professionally, everything that was covered under my insurance benefits was thouroughly explained, and I was able to make an informed, and great choice !!
Jan 14, 2015
Prompt, professional, friendly- easy to schedule with front office and a very thorough routine exam.
Jan 13, 2015
Great dr's...always so friendly and kind!!
Jan 9, 2015
Happy with results. Explained well every procedure made. Thank you now my daughter can see better with her glasses.
Jan 9, 2015
As always, Dr. Leslie was very professional, caring, and kind. She always takes the time to listen to my concerns, and answers all my questions in a manner that I can understand.
Jan 6, 2015
Friendly and helpful staff. Loved my experience there.
Jan 6, 2015
Dr. SCOTT WAS WONDERFUL. HE WAS VERY PROFESSIONAL, KNOWLEDGEABLE, SUPPORTIVE AND FRIENDLY. MY EYE CONDITION COULD BECOME AN EMERGENCY AND VERY SERIOUS. HE WAS VERY REASSURING AND I KNOW I AM IN THE BEST CARE WITH DR. SCOTT.
Jan 4, 2015
Love my new lenses!! Thank you for the continued care an excellent care. Thanks for my new eye glass case!!
Jan 3, 2015
Staff and doctors are professional and personable. Opticians are "sales people."
Jan 1, 2015
Very pleasant experience.
Jan 1, 2015
Very friendly service...enjoyed the visit...
Jan 1, 2015
Demeers practice is the best in class for a reason. Excellent care, fantastic staff and superior customer service.
Dec 31, 2014
Demeers practice is the best in class for a reason. Excellent care, fantastic staff and superior customer service.
Dec 31, 2014
Friendly, helpful, listened to what I wanted and gave me choices. Good inventory to choose from.
Dec 30, 2014
I've been coming to this office since I was a kid (I'm 35 now). They've always provided me with excellent care and friendly service. I live in the Bay Area and come back because I love this office so much.
Dec 24, 2014
Excellent service, I highly recommend it to all my coworkers and friends!
Dec 21, 2014
was treated very well right from the beginning- reception, the preliminary exam, and then Dr. Old's exam...everything was explained well, and my options presented in a clear, concise manner.
Dec 20, 2014
The whole appointment was accomplished in a very professional manner.
Dec 20, 2014
Everyone I encountered at Demers were awesome! I was a walk-in and was able to have an exam in just a few minutes. Excellent service and excellent customer service! I will tell my friends.
Dec 20, 2014
I've always feel very comfortable when I'm in your office. Lori Quilici
Dec 18, 2014
Friendly, thorough, caring, professional,
Dec 18, 2014
Courteous staff and great service!
Dec 18, 2014
Was very quick and helped me tremendously with some broken glasses that had barely been purchased in November. Couldn't been happier with the service!
Dec 16, 2014
I never leave Demers with a bad experience. The staff is always so welcoming.
Dec 13, 2014
Great staff, lovely atmosphere, knowledgeable doctors that are truly concerned about your eye health. Highly recommended!
Dec 11, 2014
excellent eye care professionals. took time to explain everything to me. only problem I had was one of the eye glasses techs was not very patient and had no personality. I just won't deal with her next time I'm picking out glasses.
Dec 6, 2014
great experience love the sms text idea
Dec 5, 2014
helpful. The eye exam was thorough and I felt that the optometrist was genuinely concerned about my vision. For those on a tight budget, they have several options that are reasonable and affordable. I will definitely recommend them to my friends and family!
Dec 4, 2014
My 3rd or 4th visit was similar to my initial visits - professional, attentive and friendly staff. Additionally, Dr. Leslie is approachable, listens and provides individualized information. I am very glad I found this office, as I need annual evaluations.
Dec 2, 2014
Awesome service cool Dr. Got in and out quick!
Dec 1, 2014
They were very attentive to my needs and wants. Everyone there was very nice
Nov 28, 2014
Made my appointment on line and had email confirmation but when I went in, there was no record of it. I was fine coming back at a different time but they got me in with another doctor. She was just as good as my regular doctor. Everyone is so helpful from making appointment, to exams to picking out glasses and checking out.
Nov 27, 2014
The service was efficient and very organized.
Nov 26, 2014
The visit went very well.
Nov 25, 2014
Excellelent exam and eyeglass order.
Nov 22, 2014
I love the staff here. Everyone is so friendly and they really care about you.
Nov 22, 2014
This was my first time here as a patient. The whole experience from the front desk through checkout was very professional & friendly! I have already recommended them to others & will continue to do so.
Nov 22, 2014
All staff were most helpful! I left very happy!
Nov 21, 2014
I love going to DeMers! They are quick honest and someone I trust with my vision. Wouldn't go anywhere else!! Nicole
Nov 21, 2014
Great place, will recommend to all!
Nov 20, 2014
very friendly & family envirronment.
Nov 20, 2014
Everyone at DeMers is so nice and easy to work with. I won't go anywhere else.
Nov 19, 2014
Wonderful staff!
Nov 19, 2014
So Thankful I DeMers to go to for all of my eye needs. They treat you with care and kindness. They provide a wonderful selection of frames that suits just about anyone!
Nov 19, 2014
Very professional office, kind and courteous staff. Pleasant visit and everything taken care of in a timely manner. Great variety of products to chose from. I would recommend to all that are in need of eye care.
Nov 15, 2014
Best eye doctor in Sparks, Nevada's
Nov 15, 2014
great service, very friendly staff.
Nov 15, 2014
Very nice beautiful and pleasant ladies!
Nov 15, 2014
quick, easy, and accurate
Nov 14, 2014
The office staff and Dr was pleasant and efficient. I felt my needs and concerns were considerated when they made recommendations. I enjoyed my visit and will be back.
Nov 13, 2014
frames. I happened to see their office while in the shopping center and stopped in to see if they could or would repair them. Then were so accommodating and friendly and didn't charge me to repair my frames immediately. I have been going to Dr. Lesley ever since. Everyone in the office is friendly and professional and the exams are very thorough. When I have an emergency, they get me right in even if they have to interrupt their lunch.
Nov 13, 2014
Friendly staff, very fast and efficient. Overall, a great experience!
Nov 12, 2014
Very professional and friendly!
Nov 12, 2014
The staff is really friendly and it's a great environment. When I first came in I was nervous because it seemed so busy, but I was helped right away and was seen right away for my appointment. The doctor fully explained my insurance benefits and what it included. I really loved this office and will definitely come back.
Nov 11, 2014
All the staff were friendly and very knowledgeable. Having help when choosing frames was great. Love the three month guarantee that if I don't adapt to my new progressive lenses I can come back for different ones!
Nov 10, 2014
I had a good visit. My doctor is really great. The staff is very friendly and helpful. I would recommend them to anyone.
Nov 10, 2014
Everyone is very nice and helpful. Both doctors are knowledgeable and helpful with any questions I had.
Nov 10, 2014
Very professional, timely and honest.
Nov 9, 2014
I seem to have quite the unique vision problem and DeMeres Family Vision Group and Scott DeMers has given me the best results out of the three optometrists I've seen. Scott has worked, patiently, with me to allow me to try different contacts, all in an effort to find something that supplements my vision for the purpose of shooting my bow. It would be awesome to see well all of the time, but I guess it's just not possible. Wearing contacts allows me to do what I love to do during the hunting season.
Nov 8, 2014
kimd and efficent
Nov 8, 2014
I arrived a few minutes late...not a big deal, but close to your lunch time. Not a problem, handled efficiently, and quickly.
Nov 7, 2014
I have been going to DeMers Optometry for the past 5 years or more. I like the friendly courteous service. I also like the thoroughness of the eye exams, with previous eye exams in other cities, my exams were cursory at best. I really appreciate tgat they take good vision seriously.
Nov 6, 2014
Great, caring service. I had an emergency and they got me in same day to be treated. I highly, highly, recommend.
Nov 5, 2014
Very professional and friendly. They got me right in. Only waited like 2 minutes.
Nov 5, 2014
I'm always pleased at the service I receive at DeMers. Everyone is very friendly and knowledgable and I'm in and out quickly. Their office is spacious, light and modern and they have a great selection of frames. DeMers is across town from me, but I'll always come back because I'm always happy with the service.
Nov 4, 2014
Excellent experience.
Nov 1, 2014
Our visit was exceptional, everyone was very friendly and professional. We really appreciated the way that my Wife and I were brought to where the other one was as we were going through the process. If I was not having anything done at the time, I was taken to where my Wife was to be with her and give her support! As we were choosing our frames and your folks were figuring out what our insurance covered, they worked very hard to get us the best price possible! I only have one small complaint, I called your office when we got home and requested for Dr. Leslie DeMers to call me in reference to a prescription for some allergy drops for my eyes and I don't know if she was told or not, but I never received a return call. Besides that, our visit was completely wonderful. Thank you, David and Deanna Holeman
Oct 31, 2014
Both doctors Leslie & Scott are awesome doctors and great people. I recommend them to everyone! The office staff is always very helpful, polite and professional! Keep up the great work!
Oct 30, 2014
PLEASANTLY SURPRISE AFTER 30 YEARS AND RETURNING TO THE DEMERS GROUP THE SERVICE IS STILLL EXCELLENT!
Oct 30, 2014
From the moment I walked in, everyone was very kind and professional. I'm sure I will enjoy coming back to DeMers for many years to come. Thank you.
Oct 30, 2014
Always a congenial and kind experience.
Oct 28, 2014
Everyone is very helpful and friendly.
Oct 28, 2014
Everyone was courteous, knowledgeable and professional.
Oct 27, 2014
Dr Old and team made my son's experience smooth and almost fun....while I waited for my son during this appointment, I was treated to a inspiring conversation. A delivery gentleman (a older gent) came in to do a pick up and the DeMers team really seamed to enjoy his visit? Saying, "I love that guy, he makes my day when he's here". I'm not sure not could swear I witness this man'a day just brighten up during this visit? If this is any representation of how DeMers team members treats patients and for that matter, non patients, Wow...they're above the normal grade. Keep impressing DeMers!
Oct 26, 2014
Everyone was really friendly, they made me feel welcome and comfortable. Dr DeMers explained everything to me. It was the best eye doctor experience of my adult life. I am sticking with this practice.
Oct 26, 2014
Everyone was so nice to me. The office was clean and comfortable. The optometrist that took care of me explained everything to me and most especially the pictures of the eyeball itself.I would recommend them to anyone and have done so already.
Oct 25, 2014
I took all my family members to your office and we just love the service thank you for the service that you provide provide us.we are happy with the doctors and we will recommend you guys to all of our friends
Oct 25, 2014
Friendly staff. Dr. Leslie is the best!
Oct 22, 2014
Thank you for the excellent experience I had. Everyone was very friendly and Dr. Scott was so nice and attentive to my needs.
Oct 22, 2014
Always kind and professional! Very patient with me as I take forever to choose my frame. They are the best! That's why I keep going back for my eye care :)
Oct 21, 2014
The whole staff was very friendly and prompt
Oct 19, 2014
The office staff as always is very friendly and attentive to my needs.
Oct 16, 2014
it was great service i absolutely loved it, everyone was very friendly, always had a smile, and explained everything to me, it was amazing.
Oct 15, 2014
Wait was minimal, staff extremely pleasant, and Doctor very knowledgeable. Explained everything so that it could be understood easily.
Oct 15, 2014
My situation is a little unique. The Staff at DeMers listened to what I had to say and gave me the frank assessment I needed. They did so in a very compassionate yet matter of factual way. Dr. Olds and the young lady who treated me prior to meeting with me-I'm lousy with name-made the experience pleasant and informative.
Oct 15, 2014
Dr DeMers is always prompt and explains everything fully to me. The staff is friendly and very helpful. they make my visit an enjoyable experience..
Oct 14, 2014
Dr. Old is wonderful. I will go back to her.
Oct 13, 2014
I love going her to get my eyes checked. Friendly staff and doctors. The turn around time for ordering and receiving my contacts was quick. Only took me one day of waiting to receive my contact order. AWSOME service.
Oct 10, 2014
What a great experience! Everyone was friendly, kind, and helpful. The exam moved along quickly, the wait time was short, and yet no one made me feel rushed. As other reviewers have mentioned, the whole staff makes you feel like you're their only patient and they will take all the time with you that you need. Dr. Old was fantastic-- very informative, knowledgeable, pleasant, and thorough. I also really appreciated the no-pressure approach to the discussion of ordering lenses. Some optometry offices make that part feel like you're getting the car salesman treatment :) Not here! No pressure,
Oct 6, 2014
Excellent service, as always. Staff is patient and kind.
Oct 5, 2014
Always the best service.
Oct 4, 2014
I had a very good experience. Everyone is very nice and professional.
Oct 3, 2014
This was my first visit to DeMers Family Vision. Dr Scott DeMers and his assistant were so pleasant and listened to what I had to say. He was very thorough looking at all of my eye problems. He took the time to look for a generic eye drop so I did not have to pay a high price for a name brand for which I am very appreciative, I was very pleased to find out that Dr Scott is able to take care of my eye problems from eye exams and glasses up to my macular degeneration. No more running around to several doctors especially since I do not live in the Sparks/Reno area where all of these doctors offices are located.
Oct 3, 2014
I can never say enough good things about DeMers. Everyone there is very friendly. As soon as you walk in you are greeted with a smile. The service is exceptional! Dr. Leslie was very thorough in explaining everything and provided options based especially for my eyecare needs! Wonderful experience!
Oct 3, 2014
Great office all around!
Oct 2, 2014
Quick, easy, informative. The staff was pleasant and Dr. Scott was efficient and knowledgeable.
Sep 30, 2014
punctual, courteous, professional
Sep 29, 2014
Everyone was friendly and personable. Loved my experience. Thank you!
Sep 25, 2014
great staff, friendly, i never feel rushed
Sep 24, 2014
DeMers Family Vision Group makes me feel like I am their only patient. Dr. Scott DeMers really cares about my eyes and how I see. He helps me and makes sure I understand what is happening when I ask questions. The people who help me choose glasses are very patient. They have so many to choose from it often takes me quite a while to decide which ones I while wear for the next year or two. I do go back in often between appointments and they always tighten the arms on my glasses and repair parts, always for free and always with a smile!! Getting an appointment is very easy and wrapping things up at the end is always very simple. They ask me what my plans are for paying and it just feels like everything is in my hands. Everyone is so easy to work with and I wouldn't go anywhere else! I appreciate you Dr. Scott!! Thank you.
Sep 24, 2014
Great staff and doctors. Made me feel very comfortable and answered all my questions.
Sep 23, 2014
The entire staff made me feel comfortable for my first eye check ever. Glad we found you Scott Mahe
Sep 20, 2014
As usual Dr. Demers and the staff were very courteous and helpful from check in to check out. I also had my son in for his first time and when we left he said he liked the doctor and the lady that helped him with his glasses. Thank you to all for making his first official eye exam a good experience.
Sep 19, 2014
Been a patient of the Demers Family for over 30 years, the staff is great! Dr. Scott is great!
Sep 18, 2014
The staff is knowledgeable and friendly...on EVERY visit.
Sep 17, 2014
Very lovely staff, got me in without an apt to get new glasses. They were all sweet and they helped me pick out glasses that looked good on me. Wait time for me as a walk in was fast.
Sep 17, 2014
As always, a great experience with Dr Scott and his staff. I definitely would recommend going to them.
Sep 17, 2014
great service!
Sep 16, 2014
Very professional and friendly.
Sep 14, 2014
The staff are very personable and knowledgeable and they seem to be carrying on the traditions of the late and wonderful Dr. Albert DeMers who was the best Optometrist in the Northern Nevada area. His grandson, Dr. Scott DeMers is also a wonderful Optometrist with a very caring attitude. He is professional ..........and knowledgeable and the visit was actually pleasant. They have a very good selection of eyeglass frames and the whole experience is nice.
Sep 13, 2014
Always great: no wait time, pleasant staff, wonderful doctor.
Sep 12, 2014
Always a great experience!
Sep 12, 2014
Punctual, friendly, and professional.
Sep 12, 2014
Dr Scott DeMers demonstrates exceptional knowledge of his field and a caring and giving attitude towards his patients. Very attentive to detail. Kudos also to his clinical and administrative staff, they lend heavily in creating a friendly and cheerful environment. Work spaces were clean and well maintained. Overall exceeded expectations. Good job!
Sep 12, 2014
I always have a good experience at DeMers. All of the staff is professional and friendly, as are the doctors.
Sep 10, 2014
Everyone in this office was wonderful! I totally recommend it for all of your optometric needs ! :0)))
Sep 8, 2014
DR. SCOTT AND HIS STAFF ARE WONDERFUL, AS USUAL. CAROLYN BATES
Sep 5, 2014
Excellent care and service!
Sep 5, 2014
always nice!!! always helpful!!! I am happy that I found this place.
Aug 23, 2014
All the staff is super friendly. Didn't have to wait long for the doctor. Definitely a good place to go!!
Aug 23, 2014
I was a little nervous about my appointment but everyone in the Demers office was so nice and made me feel very comfortable. Doctor Scott Demers was very pleasant and professional I would recommend their services!
Aug 21, 2014
I have been to your office for an eye exam 2 times, the entire staff is very professional and cordial. Dr Old is wonderful,I will defiately be back:)
Aug 20, 2014
Dr. Demers is one of the most caring doctors I know. He is always ready to explain everything in detail and gentle in his approach.
Aug 18, 2014
I came in to order my contacts on a follow up visit. I also picked up my regular pair of glasses. When I got home I went to clean them with the cloth you gave me and noticed on the left lens in the corner on the bottom right as you look at the glasses an irregular defect in the lens. I will be returning them next week to have them replaced. Other than that, the staff and Dr. are a very friendly office and I love the frames I picked out! The Dr. got my prescription perfect! I can see so much better now! :)
Aug 16, 2014
Mean front staff, rude assistants, unqualified doctors, & a poor choice of glasses....At other places. Front staff helpful, assistants very professional, and the best doctors in Northern Nevada. Best of all, everyone there seemed to have a pretty good sense of humor and treat ME not just another patient.
Aug 15, 2014
I've been coming to this office for many years. Great service and great location. Great hours.
Aug 15, 2014
I always enjoy Dr. Leslie. She is very pleasant and always tries to find the best way to get optimal vision! Thanks Dr. Leslie...YOU ARE THE BEST!!!
Aug 14, 2014
Very professional and friendly staff. Love that Dr. Scott took the time to explain all my options for my farsightedness.
Aug 13, 2014
Not an easy task to fit new contacts to my old eyes. Born with cataracts, the power must be strong and the fit just right. Dr. Leslie did a wonderful job! Plus, the staff is great.
Aug 6, 2014
Everyone is always kind & helpful. The doctors are thorough, and I am confident that I have gotten the best care possible.
Aug 6, 2014
I enjoyed my visit to your office. Your staff was very friendly and thorough. I found exactly what I was looking for. I was seen quickly and the Dr. came in right away. I would recommend DeMers Vision Group to others. One thing I'd like to see is discounts for Seniors and cash only patients. :)
Aug 3, 2014
DeMers staff is wonderful I love the customer service! Thank you
Aug 1, 2014
Very good service.
Aug 1, 2014
the doctor was great. The Staff was very nice to work with. My Family will all be back.
Jul 31, 2014
All the doctors and staff at DeMers Family Vision Group are awesome! I have been going to them since I was little and the service never changes, it is excellent every time and they really make me and my eyes feel cared for.
Jul 30, 2014
everyone was polite and nice. I had a appt. and did not have any waiting time. great visit. no issues at all.
Jul 29, 2014
Very Professional and fast. Good people to work with.
Jul 26, 2014
As always Dr Scott is very careing and looking out for his patients.
Jul 19, 2014
I've been seeing Doctor Leslie for my eye care and prescriptions since I was a child. I'm 20 now, so I feel like I've grown up knowing her, and I trust her completely. I suffer from both Insulin-dependent (Type 1) Diabetes, and Autism, so I need people to be patient with me, and I have to have my eyes checked every year for symptoms of my Diabetes, which I've had since I was just 11 months old. The DeMers office and staff don't treat you like you're on an assembly line. Instead you get individualized compassionate and caring service for your eyes. All of the staff is incredibly friendly and helpful, and I look forward to my next visit as soon as I leave.
Jul 18, 2014
Everyone is so friendly! I always recommend you guys :-)
Jul 16, 2014
Great as always
Jul 16, 2014
Dr. Leslie was very thorough and attentive to my concerns. She informed me of all of her eye assessment findings and explained them in a way that was easy for me to understand. She provided rationale for all tests and services provided. I didn't feel like pressured to make any purchases that were unnecessary. All vision group staff were professional, friendly, and efficient. I was able to schedule my initial appointment and follow-up appointment for times that worked well with my schedule. Great service overall.
Jul 16, 2014
My first visit exceeded my expectations. Very friendly and professional. Dr. Leslie fitted my new contacts with an improved correction promptly. Can't wait to pick them up.
Jul 16, 2014
As always, I had an amazing experience. It is so nice to have an eye doctor that I completely trust AND is also affordable!
Jul 14, 2014
When I came in last week for my eye exam and for my new glasses all of you guys are great. Very professional but with the caring attitude that everyone who comes here enjoys. All of you are doing a great job so keep up the friendly atmosphere. Your awesome!! I will definitely refer all of my friends to you.
Jul 14, 2014
Dr. Scott's office is always so pleasant to go to. Very helpful and with little or no waiting. The best office in town in my opinion!
Jul 14, 2014
Everyone at Devers is friendly and helpful. It's a pleasure to visit at Devers FVG!
Jul 11, 2014
I have never been treated with anything but the absolute best! I have been coming to DeMers for going on 30 years and never even consider anywhere else!
Jul 11, 2014
I was so impressed customer service was awesome! All staff were efficient and very friendly I was very happy of the service I was provided. Thank you DeMers
Jul 10, 2014
Very happy with the professionalism that I saw from your overall staff. The young woman who helped me select glasses was informative, extremely helpful, and patient throughout the course of my visit.
Jul 9, 2014
A positive experience. Everyone in the facility was very proffessional and friendly.
Jul 9, 2014
Efficient, timely, courteous
Jul 5, 2014
Very friendly, very helpful choosing the frames and putting up with my indecision. Loved Dr. Leslie! She was very knowledgeable and efficient, but also very personal. I liked that there was not much of a wait, yet more than one person asked me if I needed help.
Jul 2, 2014
Dr. Leslie was very nice, but I was sorry that she did not perform my annual exam at the same time she rechecked my eye...it is a 90 mile round trip to the office. Hopefully all is well and I will just wait another year since I have been in twice in the past month. No waiting time this appointment, which I appreciated. Staff is very friendly.
Jul 2, 2014
They were on time pleasant , fast ,professional even got my reading glasses Done in half the time they said. Good job
Jun 28, 2014
Always a great experience with Dr. Scott. He has so much patience and really cares about his patients. His staff is the best. I would be honored to work there.
Jun 26, 2014
This company has the BEST customer service I have ever seen. Every single person in the office is kind and generous and always has a smile on their face. It is truly a breath of fresh air. I would and will recommend DeMers to every person I can, as you are truly the best in town.
Jun 25, 2014
Always a great experience. They are timely with the appointments, move you quickly through the testing and the physician is always kind and professional.
Jun 25, 2014
My visit was very pleasant. Everyone was great
Jun 25, 2014
thay were the best thay gave the best service iv had in all my life
Jun 20, 2014
As usual, everything was excellent. I tell everyone to see you for their eye care.
Jun 20, 2014
I made an error in reading my email regarding the date of my appointment so arrived to find it wasn't scheduled for two weeks. Even though it was my error, I was taken into an exam room and tested and got my new glasses. I would have been all right with coming back when I was SUPPOSED to be there but the staff and doctors welcomed me. All in all another great experience with DeMers Family Vision Group.
Jun 20, 2014
Besides my annual eye exam, I also needed Dr. Leslie to that my eye infection had cleared up. As always, Dr. Leslie was great. She's always very patient in answering my questions, and telling me what I can to best care for my eyes.
Jun 19, 2014
Friendly staff and doctor. Doctor was so nice that he even helped me pick out glasses and told me if they were cute or not. Fun, friendly and professional office and with a positive environment.
Jun 19, 2014
I love the people and services. They do far more tests then other places I've been to and all the people are very nice and friendly. I have a great selection of frames and will order something for you if they don't stock what you want. They do FREE cleaning of your glasses and adjustments. I will continue to go here.
Jun 17, 2014
excellent service
Jun 16, 2014
.......how was my experience? well let's see....i was blinded before I picked out frames & the rest of the evening I kept my my eyes crossed & wore two pairs of sunglasses just to see normally....other than that.... No - in all seriousness I love coming to the eye doctor - Dr. Scott is very helpful & has a good sense of humor. Takes good care of my eyes & makes sure to keep my prescription the lowest it can be, for me, in order to save the future of my eye balls. I have also seen his wife Dr. Leslie she is AWESOME too. The entire staff is very kind & knowledgeable!! Tophie & Mike are the greatest when it comes to picking out frames & adjusting them!!
Jun 16, 2014
Leslie was really nice to deal with.
Jun 14, 2014
I absolutely love going to DeMers! The staff is helpful and very courteous towards everyone!
Jun 14, 2014
thank you, everyone one was awesomely nice....
Jun 13, 2014
You can always count on excellent care, and it starts the moment you walk inside! With every person in the DeMers Family Vision Group you'll know that you've been well taken care of.
Jun 12, 2014
I went to see if they could repair my glasses which had just broke. The staff was friendly, quick, attentive, and my glasses were repaired. I was so impressed that I bought a set of back-up glasses, both lenses and frames on the spot.
Jun 10, 2014
Dr. Scott is very people oriented and his staff are as well. I always feel comfortable when there. The eye exam is comfortable and I look forward to seeing everyone.
Jun 10, 2014
I was very happy with the welcome at the front desk they were very friendly and helpful they answered all my questions without making me feel I was a bother to them Dr. Leslie was great was not hurried at all her assistants were also great I felt very welcomed and comfortable they also were very good to my autistic granddaughter I now have my other children going to them thank you for treating us as people and not pushing us through like cattle on a round up
Jun 8, 2014
I appreciate the staff at DeMers. Busy time at the office though, now that they only have weekday hours. I appreciate Scott's advice and information about my eye health and I feel comfortable I know what's going on with my vision status.
Jun 8, 2014
I am very happy. I had a lot of attention and have good appointment with surgeon. Thank you. Irina.
Jun 4, 2014
THE GROUP IS LIKE A HAPPY FAMILY!!!!
Jun 4, 2014
Always a great experience in all departments. Dr Leslie is very knowlegable and a real sweetheart and pretty easy on the eyes . Get it an eye dr ha !
Jun 4, 2014
Great customer service
Jun 4, 2014
I like Dr.Scott, he is great with dealing any problems I have had.
Jun 1, 2014
very friendly and reasonable prices, a high variety in different frames
Jun 1, 2014
Unfortunately there was a mix up after I checked in and the woman at the desk confirmed my insurance she neglected to put me down as signing in and I waited from 12:05 (having arrived 15 minutes early) until 12:50 before I got to see the doctor...once that was resolved, all went very well.
May 31, 2014
I wanted to make sure to address an eye irritation that came up right before my vacation. As with everything, isn't timing everything? Dr. Leslie was able to see me and get me an Rx protocol that I can handle while on my trip. She even took the time to do two very important concerns: 1) to double-check how my vitamin regimen needed to be adjusted to ensure the highest efficacy for my Rx; and 2) to advise what the possible, but unlikely side effects are, and how to address such an event. I feel so fortunate that I found Dr. Leslie and her very capable staff. Thank you!
May 30, 2014
I have been to many eye doctors and DeMers is the best I have ever been to. Everyone I have dealt with there has been very professional and kind. Thank you
May 29, 2014
I give the office a 10!!! EVERYONE i spoke to had a smile on their face and a really nice attitude even though it was the end of their day!! they really "talked" to you or faked it pretty well, lol. in some offices they say all the right things but sound and act like they are acting.
May 28, 2014
I was treated very well, a most professional business to be sure. I will be a fan and a patient for many years to come, thank you! Sincerely, Charles Peck
May 28, 2014
Dr. Scott DeMers is one of the best. His staff could not be better. They are kind, efficient, friendly. Dr. DeMers has put together an excellent team.
May 24, 2014
Great service on time with short waiting period. Staff are friendly and professional.
May 23, 2014
I didn't have to wait long to be helped. And the gentleman who helped me was easy going and answered all my questions. I also walked in bogged down in my own thoughts about my finals. And I walked out of your office a little lighter due to my experience. Thank you.
May 22, 2014
If you do not come to DeMers for you or your families vision care, seeing may not be your only problem. Superb staff, top of the line equipment, great selection of eyeware and Doctors that care about you and your family family.
May 8, 2014
I had an appointment, went is sat and waited about 15 minutes to be called, took all of the machine tests, went into a room and waited another 15 minutes, that is a half hour wasted. I was the only one sitting down waiting, I seen no one else there. There is a whole lot of talking and nothing going on there.
May 8, 2014
Service is always fantastic. Staff is friendly and helpful. Hardly any wait time at all. Dr. DeMers is very thorough with his exam and has always provided great treatment to me and my wife.
May 2, 2014
I'm not used to going to an eye Dr. But front staff was real nice and fun. The assistant was great and Dr old was the bestest! I'd tell everyone to go there. Oh and the lady that helped me choose glasses was very helpful. Thumbs up!
Apr 27, 2014
Everything was perfect. Exceptional service.
Apr 26, 2014
exellent service
Apr 25, 2014
Loved Dr Old, very attentive and through
Apr 25, 2014
I have been a satisfied patient of the DeMers for many years. My daughter is currently 9 and has been seeing Dr Leslie DeMers for several years. She's so great at communicating and working with kids. I refer friends and family to this office all the time. Thanks for being amazing!
Apr 17, 2014
you guys are tops !!
Apr 17, 2014
I found DeMers Family Vision Group on the internet under emergency eye care and am so glad I found them!! I lost vision in my left eye and DeMers took me in right away, conducted all of their testing and diagnosed a detached retina. I was referred to a surgeon and was seen immediately afterwards. I will have surgery tomorrow. Thank goodness the DeMers Family Vision Group found the serious issue and sent me to a top surgeon!!
Apr 17, 2014
I always enjoy my visits to the eye Dr. at DeMers. They are outgoing, kind, professional, knowledgeable and their offices are always clean and bright. Our family are long time clients of DeMers.
Apr 16, 2014
Every one was very nice and professional. I would recommend my friends and family.
Apr 16, 2014
I was able to make an appointment with ease. Everyone was so pleasant. Dr. Scott DeMers is wonderful, you don't feel rushed at all. He takes the time need for you to understand what is needed. I needed glasses and was happy to have assistance making a choice as there are so many to choose from. The best part is I had my glasses in 45 minutes, so amazing !!!!
Apr 15, 2014
Great as always
Apr 15, 2014
Everyone was professional and friendly. They offered their help Everyone was professional and friendly. They offered their help and I was
Apr 11, 2014
I was very happy with mine and my son's app. we got there and were treated very nice got taken care of quickly and out. Very nice.
Apr 10, 2014
Awesome service
Apr 10, 2014
Everyone was friendly and helpful.
Apr 9, 2014
Professional, thorough, timely, personal.
Apr 9, 2014
Very friendly staff, great doctor, they got me in and out of there fast.
Apr 9, 2014
quick service in/out, very nice, super easy process. Now I can see!!
Apr 9, 2014
Friendly greeting on arrival and thorough eye exam with personal evaluation & recommendation.
Apr 5, 2014
Service was excellent and friendly
Apr 4, 2014
As ever, I find this group exceptional. They are friendly, caring, expert and professional.
Apr 1, 2014
The DeMers have been my optometrists for many years and always look forward to my visits. I'm always impressed with their array of equipment and skills in eye care.
Mar 30, 2014
Awesome office, awesome staff, awesome doctors!! I have not had any bad experiences here! The doctors are wonderful. I always have me and my three kids scheduled together and they are excellent at helping me out and trying to get us all done at the same time so I am not waiting each time. They are kind, passionate, and they really show that they care about their patients and they really love what they do. Tofi is EXCELLENT at helping you chose glasses!! She has helped me, my daughter, and my husband and she has done an awesome job each time! Not to mention their prices are reasonable as well! Could not be more pleased with you guys!
Mar 29, 2014
Courteous prompt service very knowledgable & informative. I'll be back!!
Mar 24, 2014
Really good experience. I would recommend to my friends.
Mar 24, 2014
I had a very nice visit and learned some info on eye issues. Very pleased with my visit, everyone was so friendly.See you next year.
Mar 22, 2014
I always enjoy going to my annual eye exam. The staff is friendly and fun and I leave feeling truly taken care of. A great experience every time!
Mar 21, 2014
Best service ever. The staff and the doctor work hard to make every visit the best possible.
Mar 19, 2014
Great experience. Very professional and caring.
Mar 16, 2014
The staff is always friendly and professional.
Mar 15, 2014
DEMERS CONTINUES TO GIVE ME GREAT SERVICE FROM TOP TO BOTTOM. YOUR COMPANY ADVISED ME TO GET CATARAC SURGERY SEVERAL YEARS AGO AND I WENT FOR 20/300 TO 20/20. YOUR STAFF IS EAGER AND FRIENDLY. YOUR FRONT OFFICE CHECKS MY INSURANCE IN ADVANCE SO I KNOW WHAT I'M ELLIGIBLE FOR BEFORE I ARRIVE. YOUR DOCTORS ARE THOROUGH COVERING ANY DISEASE BASE AND POSSIBLE REVERSAL OF SURGERY. YOUR TECHINICAINS STRAIGHTEN AND FIX MY GLASSES WHEN I COME IN. YOUR PRICES ON GLASSES ARE MORE THAN SOME PLACES CHARGE BUT I BUY FROM DEMERS ANYWAY BECAUSE OF ALL OF THE ABOVE.
Mar 14, 2014
I really like their service and profesionalism I always recommend Dr Demers and his team
Mar 14, 2014
Always friendly staff, they stop what ever they are doing to help you find a certain brand of glasses. I luv the eye Doctors Best eye doc in town. IMHO
Mar 13, 2014
the staff is very professional and the office is new and nice. I can see now! Yay!
Mar 12, 2014
Employees were friendly and helpful. the Dr. was friendly and explained every thing, I would recommend it to family and friends.
Mar 8, 2014
Excellent,compassionate,caring,competent Dr. Mark is all this and more. I am very impressed with DeMers Family Vison Group!
Mar 7, 2014
The staff and doctors are all warm, and friendly.
Mar 7, 2014
They had the contacts I needed and I picked them up the same day. Staff was very friendly and understanding.
Mar 5, 2014
Always pleased. :-)
Mar 3, 2014
I hadn't been here in a few years and my new insurance allowed me to come back. I was pleased as I had been before, they are always so very nice here and it's always quick. They go through the tests and examinations very quickly but efficiently and then get right on track with getting new frames picked out or in recommending a brand of contacts. I will continue to come here with my family.
Feb 27, 2014
Great customer service friendly staff and speedy process..
Feb 27, 2014
Dr. Scott is wonderful! Professional and knowledgeable! Great experience!
Feb 26, 2014
Everyone in the office is very pleasant and professional. They are quick to help you and the wait time to see the doctor is very minimal.
Feb 26, 2014
I have nothing but good things to say about my time and involvement with your vision group. thank You
Feb 25, 2014
The facility is above fantastic. All the latest equipmen,they are very knowledgeable. I have been coming to Dr.'s DeMers for over 40 years and they have always treated me very special. I would highly recommend you do business with them.
Feb 22, 2014
As usual, the staff is friendly, professional, and willing to do whatever it takes to help their clients. As a newcomer to Reno/Sparks and DeMers, I feel fortunate to have established a relationship with them.
Feb 22, 2014
Friendly but had to wait awhile even with an appointment.
Feb 21, 2014
Everyone is great and friendly. They take care of you in a fast, friendly, efficient manner.
Feb 21, 2014
Everyone I interacted with, from the front desk to the gentleman who helped me with my glasses order, was super friendly and helpful.
Feb 19, 2014
I always have a pleasant experience here. My appointment is always on time and my treatment is caring and complete.
Feb 19, 2014
Staff was excellent in getting me in the same day to have Dr. Scott DeMers look at my extremely red eye. Dr. DeMers was able to check my eye and let me know my eye was fine only a broken blood vessel. Should clear up in about 2 weeks.
Feb 17, 2014
I always got very good care there!
Feb 16, 2014
I appreciate you guys very much
Feb 13, 2014
Best eye doctor we ever had. Family ran, which is awesome!
Feb 11, 2014
Very friendly phone contact with Joni and an efficient process from start to finish. Leslie DeMers know optometry. It's a pleasure to be part of this family. Thanks to all of you.
Feb 9, 2014
Everyone was very friendly, helpful & professional. Appointment was right on time - no sitting in the waiting room all morning/afternoon. I liked Dr. DeMers personality & sense of humor. Also, he took the time to answer any questions I had. I have already recommended DeMers Family Vision Group to family & friends. My husband & I plan to return for our future eye care.
Feb 9, 2014
Great patient service. I always feel comfortable and cared for Great patient service. I always feel comfortable and cared for when being
Feb 8, 2014
This is a great place, everyone is friendly and helpful.
Feb 8, 2014
A trip to DeMers Family Vision Group is one of the best medical experiences you will possibly ever have. Everyone from the receptionist to the doctor are friendly and helpful.I felt that I was the most important person they were going to see that day. Doctor DeMers gave me excellent service and made me feel very comfortable. I recommend this office to anyone needing an optometrists.
Feb 8, 2014
Very happy with my visit. The staff was very nice and concerned enough to get me an appointment the same day. Dr. Scott was very thorough with his exam and has a very nice bedside manner. Whenever I need help, he is always there for me. Thank you to all.
Feb 7, 2014
looks like need bigger space.
Jan 31, 2014
The DeMers Family Vision Group was a wonderful experience. My visit with expert advice and fitted me with contacts. The entire staff was enjoyable and helpful. I would recommend DeMers Vision to not only my friends, but to anyone who needed excellent, professional eye care.
Jan 25, 2014
Very pleasant visit. Quick in and out for a thorough exam. Very nice folks.
Jan 24, 2014
I just love DeMers, they are so good with my children! Very neat experience And soo informational!!! I recommend them to everyone.
Jan 24, 2014
They have excellent staff. Very good place to bring ur kids!!!!!
Jan 23, 2014
Always friendly and professional.
Jan 22, 2014
Very good experience
Jan 22, 2014
Excellent and friendly.
Jan 21, 2014
I could not get an appoint in Dec so I lost my benefits for 2013. I could not get an appoint in Dec so I lost my benefits for 2013. The next
Jan 18, 2014
Fantastic and personable staff! I wouldn't trust anyone else with my eye care.
Jan 16, 2014
Everyone is very kind and helpful. I always have a wonderful experience. Both dr,'s are amazing I am a patient for life
Jan 15, 2014
DeMers is always awesome, Dr. Demers is excellent in providing understandable information and offering any available options and the office staff is professional and friendly.
Jan 14, 2014
quick, personal, and knowledgeable assistance
Jan 14, 2014
Exceptional providers.
Jan 14, 2014
I have to say, everyone there is wonderful. From Rod who greeted me, Amanda who did the initial testing, Michael for new glasses, awesome!! Dr Scott is great with his patients, I have to say that his Grandfather would be very proud of him! Rick McRoberts 775-530-4554
Jan 8, 2014
The greeting was pleasant, precise, and quick. The appointment went very well, and the Dr. was very insightful (lol) with keeping my vision at the best level possible, thank you.
Jan 8, 2014
I was very happy with the service. Very through yet enough staff to make it very quick at well
Jan 5, 2014
Great doctor and staff. Communicate well, very helpful and professional.
Jan 5, 2014
As a walk-in patient and on the last day of 2013 it was great that I was given the treatment for a eye exam and a new pair of glasses. You took the time to take care of me when I needed that care, so THANK YOU ! I will be in next week to pick up my new frames and new glass prescription and very anxious to do so.
Jan 2, 2014
First, your staff is extremely friendly and professional. Rod's phone call to eliminate any hassels at the office was both proficient and adept. Joni handled the payment process clean and thorough. Dr. DeMers was astute and caring. DeMers Family Vision Group is my vision headquarters!! Wayne Helms
Jan 1, 2014
painless and very easy. I am happy I made the right decision to come to the DeMers family.
Jan 1, 2014
I have been coming to the DeMeres Family Vision Group for 25 years. I currently live in San Diego and have gone to three different doctors there, but I come back to DeMeres every year for my yearly vision check-ups because they are simply the best.
Dec 28, 2013
Very happy with the quality and attention given to details. All my needs were handled in a courteous, friendly, yet professional manner. Some items a bit pricey, but what isn't these days.
Dec 28, 2013
Everyone is thorough and courteous. The options and charges are explained in detail before payment is requested, so there is never a misunderstanding. I highly recommend them!
Dec 28, 2013
Always a pleasure.
Dec 28, 2013
I went in loaded for bear due to a less than stellar telephone conversation with one of the front desk people. Joni started working on my complaint when Mike sensed a problem brewing and offered to help. Between the two the complaint was minimized and an immediate appointment to further correct the problem was made. I kept this appointment yesterday and was very happy with the results.
Dec 28, 2013
My barber is a patient at Demers Vision and said they're awesome, so I went there for some Oakley sun glasses. Mike in the optical dept. helped me after he finished helping an older lady. While waiting for my turn, I observerd how patient Mike was with the lady and he seemed to have a lot of knowledge. He then assisted me and was very helpful.
Dec 24, 2013
My self and my family have been going to DeMers for over ten years, and we wouldn't consider going anywhere else. Staff is knowledgeable as well as helpful and friendly. Dr Scott always goes out of his way to make sure I am given the best care available. I would recommend to anyone that wants great care and service.
Dec 21, 2013
As always, an enjoyable experience.
Dec 20, 2013
As usual, the best service and professionalism I can imagine. Scott and his staff are friendly, helpful, and I would recommend to anyone that needs eye care.
Dec 20, 2013
Leslie is simply the best.
Dec 18, 2013
The staff was very friendly and made my experience wonderful.
Dec 17, 2013
As always, Dr. Leslie is very personable and caring about my eyeballs, and me as a person. She answered my questions in language I could understand. She took the time needed to discuss how I can best make use of my health benefits, and discuss the next year's changes in insurance. Also Toffey also helped me with selecting a fun pair of affordable glasses that I am eligible to get with my vision plan. I can't wait to pick up my new glasses! Thanks.
Dec 17, 2013
Everything was so smoothly and professionally done from beginning to end. My wife and I together were in and out in less than an hour.
Dec 14, 2013
Very informatal.
Dec 11, 2013
very happy with DeMers Family Vision Group
Dec 11, 2013
I look forward to coming for my yearly check ups. Everyone is so nice and makes you feel comfortable (:
Dec 10, 2013
Very professional and personable. Excellent stall and care.
Dec 10, 2013
No waiting time at all.....very friendly staff.....thanks !
Dec 7, 2013
Amazing staff! Very efficient and helpful!
Dec 6, 2013
Got me right in at the time of my appointment. I felt I received a thorough exam and the process was efficient. I am a disappointed they had to send my prescription to non-local firm and was told this will take 7-10 days. Last time I was in they sent my prescription to a local company and had my new glasses in 4 days. I always recommend Buy Local.
Dec 4, 2013
Always very nice and efficient!
Dec 3, 2013
I was seen on time, everyone was very friendly, and all of my questions and concerns were addressed without feeling like they were rushed to move to the next patient.
Nov 28, 2013
I am an established patient, and I had an emergency on a Saturday. They called me back within an hour, and saw me first thing Monday morning. The staff is very compassionate, knowledgeable, and gentle.
Nov 26, 2013
This was my first time here and the staff was very friendly. I don't have any complaints.
Nov 24, 2013
I love Demeres, very friendly, & courteous ??
Nov 24, 2013
Dr. Leslie is great!
Nov 22, 2013
I never need to wait to be seen...everyone is friendly and helpful.
Nov 21, 2013
Everyone in DeMers' office is very friendly and professional. Dr. Scott is always personable and very thorough. Dr. Scott is always willing to discuss any issues or questions you may have. Appointments are easy to make and they don't keep you in the waiting room wondering how long until you will be able to see the Doctor.
Nov 21, 2013
very friendly staff and doctors. I love this office
Nov 21, 2013
Dr Leslie Demers will take time to answer any questions. She's throughout with eye exams. Dr Leslie is honest with diagnosis of eye conditions and reviews patients records to give accurate readings.
Nov 20, 2013
All staff are very friendly and very helpful. Dr Scott is awesome he explains everything therally and very pleasant Doctor.
Nov 16, 2013
Thank you to the staff for getting me in to see Dr. Scott on the same day I called. Everyone here is so nice. Thank you Dr. Scott for your reassurance and great treatment.
Nov 16, 2013
Love the crew at DeMers professional and friendly
Nov 15, 2013
Very friendly helpful knowledgeable staff
Nov 14, 2013
Always both professional and personal. Could not ask for a better medical experience!
Nov 13, 2013
Awesome patient attentiveness!
Nov 9, 2013
It was Great felt very comfortable and I had a feeling My sight wasn't that greatest and sure enough
Nov 8, 2013
Great staff - eye exam was excellent
Nov 2, 2013
Everyone was wonderful.
Oct 30, 2013
I was very satisfied with my experience with DeMers Family Vision Group. Everyone was extremely friendly and patient. I loved it.
Oct 29, 2013
As always a great experience!
Oct 29, 2013
Great people, great atmosphere, great glasses!
Oct 26, 2013
I love my eye doctor because they are always fast and very helpful.
Oct 26, 2013
This was my second time at DeMers and I really like it. Very accurate results, no waiting and very, very nice customer services.
Oct 26, 2013
Couldn't be any happier! Thank you!
Oct 24, 2013
Leslie is great!
Oct 23, 2013
Everyone at DeMers Family Vision Group was very friendly and Everyone at DeMers Family Vision Group was very friendly and recommend this practice for your eye care needs! I live all the way across town and will have no problem traveling here for our eye care!
Oct 22, 2013
Great. Dr. Leslie answered all my questions and informed me about the process regarding how both my cataract procedures were performed so I was able to achieve the best vision I've had since having to wear glasses and contacts.
Oct 22, 2013
I always feel special when going to DeMers Vision Group. Dr. Scott Is always attentive and shows that he cares about his patients. The atmosphere is very pleasant.
Oct 18, 2013
Dr. Linda & Scott DeMers and their office staff are friendly, amazing and helpfull people. Great place to go for your eye care!
Oct 17, 2013
This was my first time going to DeMers and I must say it was a good experience. The staff was so kind, clean, and I was attended fast. Scott (optometrist) gave me many options and explained them well. I left a happy girl with contacts.
Oct 16, 2013
I really enjoyed my visit. I like how professional yet personal the staff was and I look forward to my next visit. thank you so much. you know sometimes its very scary to ask questions but I felt comfortable withal of you Doc included.
Oct 16, 2013
I have had, today, the best experience in eye care ever. I just needed an eye exam I thought due to my vision not changing in 3 years through my view of how I could see things. Dr. DeMers examined me very thoroughly and informed me I was very correct in my own prognosis, I found this very refreshing since most eye doctors want to sell glasses. The whole operation was very organized and friendly professionals. If you need any eye medical professional you would be so wrong not to pursue the DeMers Office. Thank you all for a great experience and a comfortable visit. Calvin henderson Reno Nevada
Oct 15, 2013
i enjoyed my experence at DeMers. I saw Leslie. Just got my new perscription and new frames. It is so nice to be able to see clearly again. I have a frame i will need to have lenses replaced. Got the frames from your place. looking foreward to having the lenses replaced with new perscript. at your place soon.
Oct 15, 2013
Great service And eye care highly recommended!!
Oct 13, 2013
Your office is the best. It is, and always has been my favorite place to go. We had a wonderful experience with every single employee we came into contact with. Everyone is so friendly and made us feel welcome and important. You were very patient and very helpful with my two kids and I. As long as I am local I will be coming there forever :) thank u thank u!
Oct 11, 2013
Very nice people at the front desk. Didn't have to wait long. All very professional.
Oct 10, 2013
I loved the doctor she took all the time to get my sons perception correct and she was very friendly and patience .. I will be coming back next year
Oct 9, 2013
Front desk staff greeted me as soon as I walked thru the door. They were very helpful with my billing questions. Dr. DeMers was very professional, yet friendly and treated me like a friend. I have, and will continue to recommend DeMers Optometry to all my friends.
Oct 5, 2013
This was my first time going to a vision Dr i was impressed with what the Dr. did
Oct 3, 2013
Staff and doctor were very polite and knowledgeable! I can't wait to pick up my glasses, I think I've finally found someone who can and will help my vision!
Oct 3, 2013
Love this office. Staff is amazing. Kind, attentive and always smiling. Dr. Scott and Dr. Leslie are awesome. I took my husband here the other day for his first appointment , my second appointment, and he loved them. Dr Scott was great. Thank you all for being so awesome.
Oct 3, 2013
Dr. Scott and Dr. Leslie are excellent professionals. I have three children who all had eye exams. The doctors took the time to explain normal eye development and were more than willing to answer questions. Dr. Scott also diagnosed my father with glaucoma early enough so that he could receive treatment and will never go blind like my grandmother did. Dr. Leslie helped my uncle cut costs on eye drops, (unlike another eye doctor in town). What an awesome family of professionals! We are so lucky to have these two in Reno.
Oct 3, 2013
Fantastic as always. Dr. Leslie always takes the time to answer all my questions about my eyes. She even gave me some great advice on vision plans. Thanks, Dr. Leslie!
Oct 1, 2013
Awesome as always!
Sep 28, 2013
Everyone was nice and very professional. All of the employees (and of course the doctors) knew their jobs well and seemed to genuinely get along well with each other. It was the best eye experience ever.
Sep 28, 2013
Outstanding as always!
Sep 28, 2013
Great service from the moment you walk in the door.
Sep 26, 2013
I usually always have a good experience. -- This time I am not sure what the resolution is. I thought the reason I came in for the thrid visit was to determine what if any, corrective lenses I will need. I left with out a new perscription for lenses, and a "we will call you for another appointment" as an awnser. I am confused.
Sep 26, 2013
I just love this place, they did a wonderfull job. Thank you all for your service...
Sep 25, 2013
I had a 11:40 AM appointment and asked if I could meet me 12:15 luncheon appointment at Victorian Square...Staff was prompt, Dr. Lesley DeMers completed the examination, the technicians adjusted the glasses and I was on my way....thanks for a very pleasant experience !!
Sep 25, 2013
Glad to have cataracts gone
Sep 25, 2013
Great Service, Very Friendly People. Dr. Scott seems to be very knowledgeable and extremely friendly doctor.
Sep 25, 2013
I had a great experience with DeMers Family eye care. I needed to get in right away and was able to get a same day appointment. The staff and Dr. Leslie were very friendly and professional. Dr. Leslie was very knowledgeable and easy to talk to. Overall a great experience!
Sep 24, 2013
They are always quick, kind, professional and helpful at DeMers! I absolutely recommend them!
Sep 20, 2013
I live in Carson but driving to Sparks is completely worth the kindness, knowledge and respect my son and I both receive when calling and coming in. The late appt nights Tues and Thursday are a savior due to the distance I drive and having to work until 5 each day. I can't thank this establishment enough for being so wonderful.
Sep 19, 2013
Everyone is so nice and helpful
Sep 18, 2013
quick, friendly, and thorough service....as always!
Sep 18, 2013
non-operative eye corrected with glasses. And I finally was able to meet Toffee, who had been coordinating my somewhat-complicated insurance coverage, in person. I just wish all my other providers were so wonderful. Thanks!
Sep 18, 2013
On time and quality care.
Sep 18, 2013
Wonderful experience! Will be back next year....
Sep 16, 2013
It is actually enjoyable to have my eyes examined. Everything test is explained and the doctors take enough time to make sure all my questions are answered and that I am satisfied with the exam and any needed follow-up.
Sep 4, 2013
My glasses broke and I was not expecting the kind of service I got the minute I walked in the door. The receptionist was right on it, called a tech to look at the glasses and it was determined they could not be fixed, she took control checked if my insurance paid anything and had all the paperwork to show me. It turned out they did pay for the frames, so I picked out a new frame and checked out and they will call me in a couple days to come pick them up. Fantastic service!! I have already recommended you to a good friend at work and she also thinks you are great, she is going to bring her husband in.
Sep 1, 2013
i was a couple of minutes late due to driving all the way in from Silver Springs . waited about 3 minutes when I arrived and they got me in and out so I could get back to work . glass will be ready in about a week. Very professional ,personable, and caring. THANK YOU FOR A CONTINUED PLEASURABLE EXPERIENCE!!!!!
Aug 31, 2013
The staff was very friendly and helpful. They helped me pick out the perfect glasses that fit into my budget.
Aug 31, 2013
I am impressed with the professionalism of this practice.
Aug 30, 2013
As always, your team provided excellent service every step of the way. I really appreciate the care taken in making sure that my eyes are in good condition, that my prescription is right, and that I will be able to see everything clearly for another year.
Aug 27, 2013
Excellent service!
Aug 25, 2013
Thanks for all around excellent service from beginning to end.
Aug 25, 2013
Staff is always friendly and smiling Today I had appt for first time with Dr Scott and he was just as friendly polite and professional as his wife. My daughter has been a pt of his for over 7 years and still talks highly of him after meeting him as a pt I can see why. Thank you for always being polite professional and friendly.
Aug 25, 2013
Always friendly staff, no wait time. Dr. Scott is great---explains everything so you can really understand it.
Aug 23, 2013
I would recommend DeMers Family Group because everyone there is really friendly and nice.
Aug 22, 2013
What a great place to go for eye care. I have been going here for 7+ years and my whole family goed here. We just LOVE Dr. Leslie and Dr. Scott. You never feel like they are rushing off to the next patient. They make you feel like you are their ONLY patient.
Aug 21, 2013
Everyone was extremely friendly and helpful. And my glasses were ready in one day! Super fast!
Aug 17, 2013
The staff is great, and Dr. Scoot is compassionate towards his patients. It's clear he truly cares about the whole patient.
Aug 16, 2013
Always excellent service
Aug 16, 2013
Was seen at DeMers family vision group as an emergency. My appointment was made the same day, received amazing Care and customer service all around. The person making the appointment(rod/rob?) was very helpful and pleasant, the doctors assistant(Darcy?) was equally nice and friendly. The doctor was amazing. Best of all I was in and out within my hour lunch break. I will highly recommend DeMers fvg to anyone I can. Thanks
Aug 15, 2013
The staff is great
Aug 15, 2013
I called in for an emergency appointment. They were able to get me in within an hour! It was awesome and I am very grateful they could see my child on such short notice and put my mind at ease. They are well equipped to work with children and very customer oriented to help parents understand what is going on.
Aug 15, 2013
Staff and doctor are excellent. Patient and willing to explain all procedures and charges.
Aug 15, 2013
Very nice people to see for my needs.
Aug 15, 2013
It was my first visit to DeMers Family Vision Group and I was very happy with them. Everyone was very friendly and very professional. They made me feel very welcome. They all made my exam a very positive experience
Aug 15, 2013
Friendly happy place. Love going there.
Aug 13, 2013
Dr. DeMers and his staff were very kind, professional and knowledgable about my eye condition. I did not have any waiting time for my appointment and the office was very clean. I would definitely recommend him to my family and friends. Cindy F.
Aug 10, 2013
Leslie was so great with my daughter! Friendly staff, great experience. Thank you!!!!
Aug 8, 2013
They were courteous, and there to help in with anything.
Aug 7, 2013
The front office staff greeted me instantly and was very friendly. Dr. Scott DeMers was also very kind and thorough. He explained everything very well in language I was able to understand in order to make an informed decision. Tofi helped me pick out the cutest frames! She was extremely helpful!
Aug 7, 2013
I sincerely appreciate the willingness of the entire office, thanks so much for fitting me in without an appointment. Truly above and beyond experience.
Aug 5, 2013
The staff are courteous. efficient and friendly. I have seen both doctors and they are equally qualified and professional. Would recommend to others.
Aug 4, 2013
We have always had a great experience with Dr deniers and his staff.
Aug 3, 2013
I really liked meeting Dr. Scott and was very happy that he explained so much of my eye condition to me. I thought the visit was great, enjoyed the friendliness of staff and comfort of office.
Aug 2, 2013
very pleasant staff
Aug 1, 2013
Always a pleasure to work with you. Such a caring, efficient practice.
Jul 31, 2013
Very clean and professional, State of the art equipment, best looking Doctor in town. But if you don't have insurance to cover the cost of the glasses check around they wanted almost $500.00 to put new lenses in my old frames.
Jul 31, 2013
Job well done.everyone was very helpful
Jul 27, 2013
As a first timer, and never having been to another eye care company, I am incredibly pleased! The staff is wonderful and friendly, and I am happy to be almost blind and in your hands. :) Thanks!
Jul 25, 2013
Friendly staff and doctor which made the visit more comfortable. When I went back to pick out glasses the person that helped me was nice and helped me pick out a great pair of frames and helped me to make the right choices for me.
Jul 25, 2013
Excellent Care, Excellent Service
Jul 24, 2013
I thought the service was great!
Jul 24, 2013
it was just fine - good as always. I love this place.
Jul 24, 2013
On time, answered all my questions, professional
Jul 21, 2013
Friendly, helpful staff...no waiting...thorough exams, and clear advice.
Jul 19, 2013
I felt very comfortable and Dr. Scott was very helpful and kind. I would definitely refer anybody to this office.
Jul 18, 2013
Everyone in the office, front desk, eye glass expert and especially Dr. Leslie, all extremely professional, friendly and knowledgeable. Dr. Leslie explained everything in regular English. I will definitely recommend Dr. Leslie to EVERYONE!
Jul 18, 2013
Itis a pleasure to visit with the Doctor and your office Thank You very much see you next year.
Jul 16, 2013
My husband and I always see Dr. Scott DeMers. He is professional and very thorough in his examination. The staff is organized and professional as well. We are very happy to have him as our doctor.
Jul 16, 2013
Everyone very nice and professional I highly recommend Demers to all my co-workers and friends
Jul 16, 2013
Great visit. Dr DeMers is always so sweet and kind. All is well for now. Thank You
Jul 14, 2013
Everyone was very friendly and the Dr. very informative.
Jul 13, 2013
Fast and curtious service. The dog ate my frames. I dropped them off on Tuesday and I got my replacement frames Thursday. They gave me 20% off the replacement cost
Jul 12, 2013
The doctor I worked with was very patient and friendly with me
Jul 11, 2013
Very professional and personable.
Jul 10, 2013
great as always no drama no stress no confusing info given very peaceful office.
Jul 9, 2013
Everyone was very kind and professional! Thank You!
Jul 9, 2013
excellent care,great people
Jul 6, 2013
Always friendly & helpful. I get all the info I need to make smart decisions.
Jul 3, 2013
Excellent Care, Excellent Service!
Jul 2, 2013
My experience at DeMers Family Vision Group was timely, freindly, respect filled and follow up needs were met with the same attitude as my visit. I will remain a loyal patient, it is so refreshing to experience this kind of patient, customer service. Thank you to the entire staff of DeMers Family Vision Group.
Jul 2, 2013
Very good and fast exam
Jun 28, 2013
very nice professional staff that took time to explain each step of test. Michael is great with finding the right glasses
Jun 28, 2013
I think that Demers is the best in Reno,Sparks area. The staff was very polite and caring. Dr. Scott was very informing and made everything he explained very understanding. IM so very happy about my visit,
Jun 28, 2013
Very friendly and helpful doctor and staff
Jun 27, 2013
It's always a pleasant experience.
Jun 26, 2013
Wait time was quick. Staff was friendly. Doctors were nice. No issues whatsoever. =)
Jun 26, 2013
As usual the staff and doctors did an outstanding job.
Jun 26, 2013
You're staff was great they were very helpful. Thank You
Jun 25, 2013
Went in with my girlfriend for her visit, and just asked if they accepted my insurance, and they said yes and we had someone cancel would you like to see us now... I was wowed, because it was really nice of them they didn't have to take me in they could've went home early. But instead they were nice enough to see me... And the staff, all super nice. ..
Jun 24, 2013
I was impressed that they took care of contacting my insurance company and had everything ready when I arrived. Everyone there is pleasant and helpful.
Jun 21, 2013
Friendly, professional, thorough and timely:)
Jun 20, 2013
Each time I have gone to Demer's, from start to finish, my whole experience was fast and staff was friendly. All of my questions answered. I had patient and helpful staff help me choose frames, I am very indecisive, so it was nice to not be rushed :) I would recommend Demer's to family & friends with no hesitation.
Jun 20, 2013
Thank you Dr. Scott and staff, the care is excellent as always!
Jun 15, 2013
We like the doctor and appreciate you guys taking your time with us and showing us things we need to know and do. Looking forward to our next visit thank you.
Jun 15, 2013
Always a successful visit at DeMers Optical.
Jun 13, 2013
Overall experience was pleasant. Very helpful and attentive staff. Doctor was very knowledgeable and informative.
Jun 12, 2013
It went wonderfully. Your optician Amanda was very knowledgable and helped me chose the right options for a perfect pair of glasses. Thank you!
Jun 12, 2013
MY VISITS TO DEMARS ARE ALWAYS 5 ST AR PLUS!!!!VI
Jun 9, 2013
I was there early and you were not yet open but someone open the door and let me sit inside and wait. Most places ---- all that I know---- would let you wait outside. It's not much to shout about but with me it is the little things that matter------------
Jun 9, 2013
Great doctor and staff. Felt very comfortable as soon as we walked in. Both my husband and myself had long overdue exams and as Seniors were reassured we were on the right path. Highly recommended.
Jun 8, 2013
Fantastic as usual!!
Jun 8, 2013
Everyone in the office was very friendly and helpfull.I will be back.
Jun 5, 2013
Very courteous, very friendly and…
Jun 1, 2013
As new to the area and Reno we appreciated the help and information we received at our appointments. Thank you
May 31, 2013
Outstanding the best optometrist in town
May 30, 2013
Excellent service, prompt and helpful. Very satisfied.
May 29, 2013
Everyone is courtious and helpful and considerate and I like going there for all my eye needs...Dr Scott is extremely nice and he always acts like he is not in a hurry so I feel he is doing a complete job on my eyes...and giving me his undivided attention which makes me feel secure in the diagnosis...and I am glad he is as schooled in what he does as he found my glaucoma early and my cateracts early now I have no astigmatism and 20/20 eyes...yeah
May 29, 2013
I am just happy and pleased with my first visit that's all And thanks a lot
May 25, 2013
great customer service at front desk
May 24, 2013
visit. Every single person in the office was exceptional and never once made me feel uncomfortable, rushed, or an inconvenience. I work for a company that works with high profile clients and top notch customer service is an absolute must. Sometimes we tend to get picky with the type of service we receive outside of the shop and expect the best when normally its mediocre. DeMers Family Vision gave me that service I felt was deserved.
May 24, 2013
Everyone was very efficient and I was in and out of there in record time. Thanks.
May 24, 2013
Local company with family values
May 22, 2013
Always the best with Dr. Scott. He takes the time needed and has a lot of patience. I'm his best guinea pig as we keep trying to get my contacts right.
May 21, 2013
My first appointment with the DeMers Family Vision Group was a good experience. I found everyone to be very professional and nice. I received much good advice.
May 18, 2013
I was very pleased with the excellence of service
May 18, 2013
Quick and easy.
May 18, 2013
Great service!!!
May 17, 2013
Great experience.
May 16, 2013
Always a pleasure - I needed glasses asap because my son broke the ones I had and in less than an hour they were ready and under warranty... I'm a satisfied customer for life!
May 16, 2013
I have been going since 1986 I have always had a great experience. I would recommend DeMers. They are caring and do a great job.
May 10, 2013
The new medication REALLY helps. Thank you!
May 9, 2013
I love going to DeMers!! i would NEVER go anywhere else everyone is so polite and eager to help in any way opssible.
May 8, 2013
Everyone is very friendly. There was no waiting time. Your time there was very efficiently spent during your examine.
May 6, 2013
Dr. DeMers was extremely accommodating to see me in an emergency while I was visiting family in Reno. I was most appreciative of his time and genuine concern for my condition.
May 6, 2013
There's no place in town who takes care of your family like Demers!
May 6, 2013
The Demers Family Vision Group is a great group of people. They are courteous, well organized, and efficient.
May 6, 2013
Everyone is very helpful and sweet. Always willing to help out!
May 4, 2013
Everyone was great, I was greeted nicely and got right in, the technician was super nice and friendly and the doctor was great.
May 4, 2013
I am so grateful to have Dr. Scott treating me for my eye care. Words are
May 2, 2013
I've been coming here for years and will continue. Love the doctors, staff are always awesome and friendly. They carry a great selection of designer frames.
May 2, 2013
Excellent service as always!!!
May 1, 2013
Fast service and friendly staff. Dr Scott is very nice and informative :)
May 1, 2013
Dr. DeMers was fantastic working out my vision and lens problems.
May 1, 2013
If you are looking for great, honest and personal eye doctors, DeMers Family Vision Group is the one to visit. I have had wonderful experiences with their entire staff. Very personable and great results. Their line of glasses are of top quality and they carry the latest fashions and name brands you will find in town. Staff are always so pleasant and helpful in everyhing you should need from repairs to helping you select a great style. Dr. DeMers also sends you to the best qualifying doctors if you need further medical needs like cataracts. Thanks guys, keep up the great reputation you have!
May 1, 2013
VERY patient people. I could not pick out a frame and felt like I was wasting everyones time, but they were so nice about it all! I have always had a great experience at this office.
May 1, 2013
Excellent service and well informative on my exam. Will recommend to friends. My husband will be next to use you.
Apr 27, 2013
I was pleasantly surprised and very satisfied with my visit with Dr. He put me at ease immediately, taking the time and patience to explain to me in detail each procedure and test, and offering me the best solution. Very professional.
Apr 25, 2013
Excellent as always
Apr 25, 2013
I was there for an almost 2 hours.... I feel the doctors was rushed and in a hurry... because they were over booked.... The Doctor was great....
Apr 24, 2013
We felt at home, Thankyou
Apr 21, 2013
Friendly, efficient and terrific experience and will recommend DeMers to others and bring in my family. Thank you
Apr 21, 2013
My eyesight is a tad tricky with a long history. The folks at DeMers understand that, and take the time to deal with and try to understand the particular needs that I have. Their goal is to help the customer get the best vision possible with traditional lenses. I highly recommend them for you and your families' needs.
Apr 20, 2013
Totally wonderful
Apr 19, 2013
Excellent service
Apr 17, 2013
Staff are very professional also friendly and helpful.
Apr 13, 2013
EXCELLENT care!!! Staff is very friendly. Dr. Scott is awesome. Answered all of my questions very thorough. Very caring. The staff got me in early and I didn't feel rushed throughout my appointment. I would reccomend this office to anybody!!
Apr 8, 2013
Great service, everyone was friendly
Apr 6, 2013
My Husband and I both came in to see Dr. Scott Demers. Our Appointment from start to finish was the BEST! Dr Demers spent alot time explaining so much to us. His staff is always very polite. Dr Demers and his Optometrist Assistant was VERY HELPFUL with us trying on different glasses. I wish all Doctors in the medical world would be as helpful....Thank You Gina and Ron
Apr 5, 2013
Wonderful, caring and personable is how I would describe the staff at DeMers Family Vision Group. Dr. Scott is extremely knowledgeable and has all the best of qualities. Thank you Dr. for your personal care and any extra time you spend with me reminiscing about your grandparents and especially updating us on yours and Dr. Leslies' beautiful daughter. We enjoy the level of care we receive at your office. Special thanks to Mike for his kind service and helping us make the perfect choice in our eyewear.
Apr 5, 2013
This is one of the best medical experiences I have or have had in my life. The entire staff is professional, warm, and seems to genuinely care about your well-being. They stay on schedule and you do not have to wait, yet you never feel that they are in a hurry to get to the next patient. I see Dr. Scott DeMers. He explains procedures and options thoroughly. He and his staff are a model of what all members of the medical profession should be.
Apr 3, 2013
very good experience
Apr 3, 2013
Staff were nice, got me in early when I screwed up my times which was very helpful
Mar 31, 2013
Staff and doctor very friendly and professional
Mar 29, 2013
The staff was very pleasant and helpful. Always a pleasure doing business with them.
Mar 29, 2013
Dr Scott was great - love the environment, very "family-friendly"!
Mar 29, 2013
My experience at DeMers Family Vision Group was the most complete eye examination I have ever experienced.
Mar 29, 2013
The BEST wouldn't go anywhere else!
Mar 27, 2013
From the moment you walk through the door you are greeted with smiles and kind words! The whole experience was positive and helpful. Thanks to the whole group!
Mar 27, 2013
Very friendly people comfortable environment and reasonable prices. They have a great selection of frames! I will definitely keep coming back.
Mar 27, 2013
I found that Dr. Demers was very attentive to my eye exam. I had a very pleasant exam and very pleasant conversation with her!
Mar 27, 2013
Awesome Doctors and staff.
Mar 26, 2013
The staff was very friendly and helpful as always.
Mar 24, 2013
Professional staff, professional equipment, and courteous staff
Mar 23, 2013
Everybody I dealt with was awesome as always!!
Mar 22, 2013
Very helpful staff.
Mar 21, 2013
I really liked dr Scott. He answered my questions to my satisfaction. I am very happy with the two receptionist I felt with also. Everything was every pleasant. . thank you
Mar 19, 2013
Very helpful in helping me select frames.
Mar 19, 2013
My entire family goes to DeMers Family Vision. We are always treated with professional and friendly staff. Dr. Scott and Dr. Leslie are knowledgable and professional and much more than that. They go above and beyond what most other doctors do. They truly do care about their patients and it shows through the interaction that they have with them. I will continue to recommend their office.
Mar 15, 2013
Friendly knowledgable staff! Up to date technology. Extremely accommodating to your needs. If you and/or your family are not being seen here for your eye care, you are not seeing clearly.
Mar 14, 2013
EXCELLENT - best eye exam I have had in years and years
Mar 14, 2013
No complaints. They always have exceptional service.
Mar 13, 2013
DEMER'S STAFF IS THE REASON I HAVE 20/20 VISION FOR THE FIRST TIME SINCE SECOND GRADE. THEY CORRECTLY DIAGNOSED CATARACTS AND RECOMMENDED DR. CHAFIN TO DO THE SURGERY AND I WENT FROM 20/200 TO 20/20. THERE STAFF HAVE COMPLETED THREE VERY THOROUGH ANNUAL EVALUATIONS SINCE THE SURGERY AND MY VISION IS MAINTAINING AT 20/20. DEMER'S STAFF ARE COURTEOUS AND EFFICIENT AND CAN BE COUNTED ON TO GIVE THEIR PATIENTS THE BEST CARE!
Mar 13, 2013
EXCELLENT, AS USUAL,VERY HELPFUL AND FRIENDLY EMPLOYEES~
Mar 7, 2013
EXCELLENT, AS USUAL,VERY HELPFUL AND FRIENDLY EMPLOYEES~
Mar 7, 2013
Absolutely the best for an eye care professional. I love that I can make an appointment and get in at the appointed time. The eye exam itself is very detailed with the most modern technology. I changed eye care professionals after going to Sierra Eye Associates for over 30-years. I have, and do, highly recommended DeMers as your eye care professional.
Mar 7, 2013
I highly recommend you to all I talk with and hand out your cards. I let them know of your convenient days and hours. My experience with your office has been great since I started. I appreciate the wonderful care I recieve from all of you. The front desk has great customer service. Thank you ALL very much. Georgia Marvin
Mar 7, 2013
Very friendly people and the doctors are wonderful! And even though the office is pretty busy waiting a few extra minutes is worth it because everyone is so caring and helpful.
Mar 6, 2013
You provide a friendly place and make people feel welcome.
Mar 6, 2013
Great Dr's and staff. Quick service. Thanks.
Mar 6, 2013
great service and information
Mar 6, 2013
It was a very good experience and I do recommend my co workers to go to my eye doctor if they need one. The doc assistance was a bit weird though and felt like she was out of her comfort zone! Which made me feel uncomfortable, something you might want to work with, with your assistances! But they were very nice. The eye doctor( the girl), sorry I forgot her name, but she was great! So polite and sweet.
Mar 5, 2013
As always it is a pleasure to go to this office. They are so accommodating and pleasant. Thanks
Mar 3, 2013
I love the text's i get reminding me of my appointment. The doctor is almost always right on time or less the 5 minutes behind. I'm glad that they realize the importance of my time as well as theirs. The staff is always friendly and welcoming. :)
Mar 1, 2013
My experience with great. Dr. Leslie Demers was so informative and professional. She shared knowledge not only about correcting my vision but told me how to improve my diet that will in turn keep my eyes healthy. She was super nice and willing to answer all questions. Also the selection of glasses and sunglasses are great. I was able to order exactly what I wanted and the staff helped every step of the way. I'm a baseball coach and I got a pair of Oakley sunglasses that are perfect for my wants and needs. No where else could do that. I know because I changed from another eye doctor just to get the Demer quality. Thank you guys!!!
Mar 1, 2013
I love to go see my eye Dr he's great.
Mar 1, 2013
DeMers Family Vision is the BEST!
Mar 1, 2013
Always a pleasure to get my eye check up from DeMers, from the front staff to the Doc. All pleasant and professional. I wouldn't take my eyes anywhere else.
Feb 27, 2013
Everyone was awesome.
Feb 27, 2013
This is a very special place. From the moment you step through the door until the time you leave, employees are friendly and helpful. Even while waiting for my appointment, you can just watch the professionalism shown to not only the clients, but also amongst themselves. Dr. Demers is a wonderful, knowledgeable caring person who is very concerned about their patients eye health. Would and have recommended them to everyone.
Feb 27, 2013
Teriffic friendly service!
Feb 27, 2013
It was a very good exp. all my quest were answered and I had a very good outlook when I left
Feb 27, 2013
Staff was efficient, helpful, and extremely nice! Dr. Scott DeMers made my first appointment very comfortable. I would recommend this office to anyone!
Feb 25, 2013
The exam went very well. Everything that was done was explained in full detail. Everyone at DeMers was very professional.
Feb 23, 2013
Everyone was so nice, so helpful & full of smiles!!!!
Feb 22, 2013
Warm and freindly.
Feb 22, 2013
I highly recommend Dr. DeMers and his staff! They are always willing to help and very honest and upbeat!
Feb 20, 2013
Dr. Scott is always thoughtful in his recommendations and I feel he considers my life situation when designing a plan for my vision needs.
Feb 16, 2013
The doc is awesome, and the staff is great. I would live there if I could! Good selection of frames too!
Feb 15, 2013
I always appreciate the friendlyness and great care that I receive from the girls and Dr. Scott DeMers.
Feb 8, 2013
Always perfect!!!
Feb 8, 2013
The doctors here take their time, and explain anything you have questions about from eye tests to corrective vision, to the health of your eyes. I would recommend them to anyone especially parents who are uncertan if their children really need glasses.
Feb 8, 2013
Dr Remembered me from a visit when I was with my girlfriend +++ and from 2 years earlier things that wernt in my chart again +++. They were running a bit late and kept me informed and asked if I could wait, I did tell them it was okay and they could get caught up before seeing me and it was only a few minutes till the Dr was with me. BTW my girlfriend doesnt have insurance so we shopped around but their exam price beat out the discount places and their contact prices better than 1800CONTACTS!!!
Feb 7, 2013
I have been going here for years now. they always take good care of me, my eyes, and get great frames. I will always go here. The doctors are super!!!
Feb 6, 2013
Excellent service from the initial reception staff all the way to Dr. DeMers. Friendly, attentive, and professional.
Feb 4, 2013
Excellent experience. Great people, professional, very knowledgeable. I highly recommend them.
Feb 1, 2013
As always, Dr. Leslie was wonderful. She is very patient, taking the time to explain things to me in understandable layman's terms the procedures she's performing and the condition and health of my eyes. Because she takes the time we both need to accurately and comfortably assess my eyes and vision, neither of us feels rushed. There's definitely no haste makes waste issues there. Thanks Dr. Leslie! You're the best.
Feb 1, 2013
Everyone was so very nice and helpful. I would recommend and have recommended DeMers Family Vision to several of my friends and family and will continue to do so.
Feb 1, 2013
All employees were very profesional. Even when there was two options of which way to Dr. Scott convinsed me the best way for my vision health.
Jan 30, 2013
Always great! This was my first time seeing Dr. Scott, he and Dr. Leslie are equally awesome. They are very knowledgeable, and very kind.
Jan 30, 2013
Very nice doctors and knowledgeable staff. The optician helped me choose the glasses that were the best shape and size for me.
Jan 29, 2013
The most pleasant and comprehensive exam that I have ever had. I learned a great deal about my eyes and vision. Both Doctors and staff demonstrated genuine interest in my well being. I'm a patient for life!
Jan 26, 2013
Exceeded any expectations I could have. Caring, attentive, highly competent and state of the art. I was delighted. Good communication and courtesy from everyone there.
Jan 25, 2013
Professional, friendly and quick. I recommend them to all my friends and family
Jan 25, 2013
Extraordinary, couldn't have asked for a better experience for my three boys. Will be scheduling for myself and my husband in the very near future!
Jan 24, 2013
They are wonderful people and do a great job!!! Would highly recommend them. My new glasses are perfect and can see much better.
Jan 24, 2013
EVERYTHING WAS GREAT AS USUAL
Jan 22, 2013
great and helpful staff
Jan 22, 2013
It was great! Staff is friendly and helpful. Good with kids.
Jan 22, 2013
great and helpful staff
Jan 22, 2013
My experience. Was very informative. And very thorough AND EVERYONE WAS A PLEASER. TO DEAL WITH. FINELY. THE PRICE OF THE GLASSES. MADE ME RUN. AND KEEP RUNNING.
Jan 22, 2013
My experience with DeMers has always been pleasant and that is why I returned for this visit.
Jan 18, 2013
As usual, everyone was helpful and yet professional. Very friendly staff.
Jan 13, 2013
Great customer service
Jan 11, 2013
I was very happy with my visit
Jan 9, 2013
Everyone awesome job!
Jan 9, 2013
Friendly, fast efficient service. They work with you and do not hard sell you
Jan 8, 2013
Everyone was very nice and professional and answered all my questions.
Jan 8, 2013
Very efficient and thorough. Thank you for helping me!
Jan 6, 2013
Very thorough exam -- very nice doctors and staff.
Jan 5, 2013
I had an excellent experience and would go to no other location for eye care. I come from California just for the service.
Jan 1, 2013
I had a problem and showed up without an appointment. Dr. Scott and the staff were all wonderful.
Dec 30, 2012
Awesome experience with Demers Family Vision. Staff was welcoming as I checked in for my annual exam. Through exam with Dr. Leslie Demers. She even presented me with a sample for eye drops and a coupon. Made a big difference in my symptoms when I applied these sample drops later that evening. Then Dr. Demers walked me around to the other side to meet with the optician to select new frames for glasses. Pleasent and professional service. Overall great experience.
Dec 24, 2012
The examinations are priced fairly. I would recommend this office to my friends and co-workers.
Dec 22, 2012
Dr. Leslie is so helpful and mindful of my eye issues! I wish all my medical providers were just as concerned as she!
Dec 20, 2012
If you are looking for superb eye care with a friendly staff. Welcome to DeMers. Where my family trust the DeMers family.
Dec 20, 2012
Excellent service and friendly staff.
Dec 19, 2012
As always everyone on the staff was so nice and professional. The only problem I had was I had a 12:30 appointment to which I showed up on time. I wasn't seen until over an hour later. I did received apologies but it was still an inconvience.
Dec 18, 2012
Absolutely first class, I highly recommend the DeMers Family Vision Group. Jim Comer
Dec 18, 2012
I had a awesome experince at DeMers. I look forward to many more appointments there. I have told my family & friends about DeMers, so hopefuly they will go. Have a wonderful Christmas & a Happy New Year.
Dec 18, 2012
Dr. Scott Demers is one of the most patient and caring doctors my family has had. After almost thirty years without contact lenses he took the time to let me "test drive" lenses until I was comfortable again. This is just a recent example. How many doctors actually come out to bring patients in from the receiving area? He's genuine and a class act. I can't say enough about him. Thank you Dr. Scott.
Dec 16, 2012
The appointment went right on time, in fact, I was early and they took me anyway ! Fast and to the point....thanks !
Dec 15, 2012
Always excellent care and service.
Dec 14, 2012
I've never had anything but a VERY positive experience at DeMers and continue to recommend you to others.
Dec 13, 2012
Liz is the best! Always helpful and sweet. Thank you for always taking care of us.
Dec 11, 2012
I always have such a pleasant visit @ DeMers. This visit was a little different, I had been assaulted and had concerns about my injured eye. I just walked in and they had me come back in an hour and was then seen immediately. Thank you and your staff for how caring and accomodating you are!!
Dec 11, 2012
My appointment went great. See you in a couple of weeks to pick up my contacts and glasses. Thanks!
Dec 10, 2012
After about a week of experiencing discomfort in my left eye, and when discontinuing wearing my contacts didn't improve my situation, I decided to consult the staff at DeMers. Rod was able to get me an appointment with Dr. Leslie immediately, and I was glad he did. As always, Dr. Leslie spent the time necessary to accurately diagnose my problem and provide a course of action. She and her staff are caring and friendly, and because of that I received a treatment plan that is helping my left eye recover quickly. Many thanks!
Dec 9, 2012
Always A Pleasure On Every Visit :) Always eager to assist with any questions or concerns on any eye care products service is # 1. Brought My Wife In And They Helped Her In Getting Sun Glasses that were the best fit for her.
Dec 8, 2012
All staff was courteous,,,great to see Tofi back... Thank you all
Dec 7, 2012
Got me in at the time of my appt. Dr. Scott listened to my concerns. Peformed a thorough exam. I am looking forward to my new glasses.
Dec 3, 2012
I am fairly new to this group (one year). However, my experience has always been quick, thorough and very pleasant. The staff is professional, yet pleasant to work with. This is the best family vision group around town!
Dec 3, 2012
great promt service, helpfol,friendly, i wouild recommend to others, very good team players also... tech is advanced and very neat an clean there also, thank you mrs, demers for helping the oneills....
Nov 30, 2012
Professional and thorough, not pushy in the sales area. Always spend more than I plan, tho, for frames, etc.
Nov 27, 2012
I was takin care of very well
Nov 25, 2012
As always it was a friendly efficient experience.
Nov 21, 2012
I HAD A VERY NICE EXPERINCE FAST AND ACCURATE EXAM
Nov 20, 2012
I called the office and then the cell phone on Saturday and the response was great. I am very pleased with the service of all at DeMers family Vision Center. I have been a patient for years and will continue to be. Thank you very much for your kindness. Happy Thanksgiving.
Nov 20, 2012
Very friendly, helpful and professional. Make getting new glasses a breeze. My previous doctor told us that we could not use a set of frames from another company-DeMers said that I could use any frames. They saved me the price of new frames. Thanks You very much
Nov 17, 2012
Everyone is very nice caring and very professional
Nov 17, 2012
My office visit was excellent as always. The staff is friendly and very helpful. Dr. Scott is just as great too. Thank you
Nov 16, 2012
They provide you the choices with the pro and cons and allows you to make the best informed decision yourself. I actually look forward to going in.
Nov 16, 2012
Very professional . Their professionalism and competence are obvious and comforting but they are also personal and to say it simply, very nice. A warm and caring atmosphere is important to me and they certainly provided that. I am pleased with my experience .
Nov 16, 2012
From the moment I called I knew I liked this place. The gentleman who answered the phone was knowledgeable and professional and even looked up my insurance information on the spot. He directed me to the website to fill out paperwork, which saved me time out of work. The doctor was amazing and easy to talk to, and I felt very good about the pair of glasses I picked thanks to the Sales girl. All around great experience.
Nov 15, 2012
Great professional service and GREAT personal service!!!!!!!!!!
Nov 15, 2012
My only negative remark was waiting a half hour after my appt time to be seen. The front desk didn't even inform me they were running behind which is a normal courtesy.
Nov 15, 2012
As usual, my annual exam was efficient, thorough and professional. I appreciated the e-mail reminder, as I happened to be in the area that week and was able to make an appointment. I am currently working out of the area (over 800 miles away) and return to Dr.Demers because the exam is accurate. Most importantly, they listen to my work circumstances or eye problems and bend over backwards to solve any issues. Dr. Scott's grandfather diagnosed a problematic issue I was having years ago, and that professional service is being continued with the current Drs. DeMers.
Nov 11, 2012
DeMers is a wonderful place. Everyone is so friendly and helpful. They provide great deals for all products and truly care for their patients.
Nov 9, 2012
Always a pleasure!! Thank you very much for your help!
Nov 9, 2012
I love visiting the office. Everyone is so helpful and kind. The best eye Docs in town. Thank you
Nov 8, 2012
I always feel important as a patient when I visit your office for my appointment.
Nov 8, 2012
Great customer service the dr and assistants were great!
Nov 7, 2012
Just another great eye exam! What can I say Dr. Scott and his staff always exceed my expectations. Whenever my family or freinds are wanting a referral for eye care I recommend your group every time. Thank you for your great care of my eyes, they are precious to me and you make me feel like they are precious to you as well.
Nov 5, 2012
Everyone was very professional and very nice
Nov 3, 2012
I have 100% confidence in Scott and DeMers Family Vision in providing the best professional direction and service with a rare, but pleasant trait, attitude of caring. At my age, I have dealt with many medical situations, and these guys top all my experiences to date.
Oct 31, 2012
Was greeted promptly with a very courteous staff. Everything was explained simply and fully. My name, though, is Leonor.
Oct 30, 2012
As always you guys are great very professional Dr. Scott has had to remove a few metal objects from eyes as well as some battery acid. He and and his staff have always taken very good care of me and my family. Thank you Patrick Smith
Oct 22, 2012
Very good t hank you
Oct 20, 2012
We have been patients of Drs. Leslie and Scott DeMers for a number of years and have always been exceptionally pleased with the high quality professionalism they both exhibit. The minute you walk into the office you are greeted warmly. (Liz is one of the office staff and a favorite of ours). Clara who does the technical tests puts you at ease and again is professional and warm. Then there's Drs. Leslie and Scott - both outstanding. Warm, caring, professional, extremely knowledgeable. They take the time to answer your questions and to make sure you are aware of what's going on with your eyes. In a 5 star rating system, they deserve a 6!!!
Oct 19, 2012
DeMers' staff were very nice and knowledgeable as usual.
Oct 12, 2012
I checked in for my appointment and as I was sitting down they called my name. Very prompt and professional. It is nice to go to a business where they make the customer feel welcome and not just a number. Great work. Thanks again. Kathy Bardons
Oct 8, 2012
Can't say enough about how great you all are. I ordered my contacts on Thursday and picked them up on Friday. Customer service is always a high priority for me and you get AAAA++++ from me. Thank you so much...
Oct 6, 2012
Dr. Demers was excellent to work with. She sat down and learned about my condition of Keritakonis and was very willing to make suggestions and recommendations. After the appointment I was very satisfied with the outcome and really appreciated the time and effort that was taken to understand my needs. I would very much recommend Dr. Demers to anyone.
Oct 1, 2012
Very good as usual would recommend to all my friends
Sep 29, 2012
Always a great experience at DeMers Family Vision Group...30 years and still going strong Dr Scott is great and so is his staff!!! 5 Star Service!!! Keep up the great work!!
Sep 29, 2012
It was everything everyone had said. Very friendly staff. Dr. Leslie listened to me and I didn't feel rushed doing my eye exam. I used to go to another provider, but he used to get inpatient when I couldn't tell him if 1 or 2 was better than the other..I would feel so stressed out. Didn't experience that at all with Dr. Leslie. She was so patient and kind that I felt so comfortable. I will definitely make them my family eye care provider.
Sep 29, 2012
I went to another place to try to save money on my glaeses, You know one of those places @ the Mall. I'm sure glad a went back to DeMers. They treated me like a real person<
Sep 26, 2012
My most recent visit was easy going and familiar with the same friendliness and caring as in the past.
Sep 21, 2012
Besides being friendly, Dr. Leslie patiently explained the rationales with procedures performed in the course of my eye exam. I was able to comfortably ask all my questions with regard to my eyes' condition, and advised treatments. The staff is very courteous, and helpful. If they are unavailable to answer the phone, they return calls on a very timely basis. Many thanks for an excellent experience.
Sep 20, 2012
As always my visit to your office was a warm and pleasant experience. All receptionists and staff are pleasant and considerate. Dr Leslie always makes me feel comfortable and at ease.
Sep 19, 2012
As usual, you and your staff are superb, but this year members of your staff went beyond your usual courteous manners. I received some information on Medtronic insulin pumps which I plan to put to good use. Thank you so much and keep up the good work.
Sep 8, 2012
Mike was very helpful in educating me on frame styles and practicality. His knowledge of the products was reassuring, and his willingness to give honest feedback on style was refreshing. The lady who helped me before Lara was also friendly. I wish I could remember her name to give her due credit. Lara was similarly welcoming and fun to talk to. The exam hardly felt like an appointment experience.
Sep 8, 2012
I want you to know you will always get a great recommendation from me. I have had such a good experience with all of the people and the care I have received. Thank you!!!
Sep 6, 2012
Highly skilled, great staff and products. Found them about 3 years ago, and won't go anywhere else.
Sep 2, 2012
Very attentive - as usual.
Aug 30, 2012
Found this place via Google after the previous doctor I went to had closed up shop. Staff was very friendly and helpful, and Dr. Leslie was very helpful in explaining to me everything I needed to know about the eye problem I went in for. Definitely recommended.
Aug 28, 2012
Always very friendly and helpful
Aug 28, 2012
This is my second visit to the DeMers Family Vision Group. I will not go anywhere else for care. They are kind, considerate, helpful and knoweledgable. The entire staff is pleasant to deal with. The equipment is "state of the art". The DeMers Family Vision Group will be the only Optometry group my children will go to.
Aug 27, 2012
The staff was great and knew what they where doing.
Aug 25, 2012
Would recommend to anyone who needs a eye exam.
Aug 25, 2012
I was pleasntly surprised at
Aug 25, 2012
The staff was very nice. As soon as I walked in for my appointment I was helped and given direction as to what paperwork needed to b filled out. The eye exam was fast and very thorough. The wait for the Eye Dr. was very short and all of my concerns were answered. Great experience and I'm recommending your business to my immediate family and friends.
Aug 24, 2012
my experience with your office
Aug 22, 2012
The staff was very helpful and extremely nice. I would recommend this provider to all my friends and family.
Aug 20, 2012
Very nice & help staff
Aug 20, 2012
I WAS VERY PLEASED WITH OUR VISIT AND HOW HELPFUL AND FRIENDLY EVERYONE WAS. IT WAS MY SON'S FIRST VISIT AND HE IS SEVEN. YOUR STAFF MADE HIM FEEL SAFE AND VERY COMFORTABLE. I REALLY APPRECIATE THE SMILES ON EVERYONES FACES AND HOW ACCOMMODATING THEY WERE. THANK YOU
Aug 16, 2012
I've been a patient for many, many years. They have always kept pace with technology. Everyone in the office is professional yet friendly and they all take the time to explain and answer questions. I've never been disappointed.
Aug 15, 2012
you guys (and gals) are great as usual. the only i have is that your old glasses were 5 yrs old and still great shape. your email on my birthday did not hurt either and was a reminder to me. thxs bill
Aug 12, 2012
The doctors always make sure your eyes are healthy and take several different tests to do so. Very friendly staff and undertsanding with people's schedules.
Aug 10, 2012
Wonderful Staff...Wonderful Doctors!!! Keep up the good work DeMer Family and Staff.
Aug 10, 2012
very nice, they know who we are when we walk in the door.
Aug 4, 2012
Doctors and staff are always kind and thoughtful. Never a bad day!
Aug 2, 2012
I called and was seen on the same day, and when I couldn't find my insurance info, there was no problem, in fact, I was given a discount that was only a few $'s more than my deductible..... Thank You !!!! Don't ever change, our world needs more people like all of you!!! Becky Tyoran
Aug 2, 2012
I ORDERED A NEW PAIR FO SUNGLASSES TODAY AND THE TECHNICIAN WAS VERY INFORMATIVE AS TO WHAT TYPE OF LENS WOULD GIVE THE BEST RESULTS AT A REASONABLE PRICE. AFTER RECEIVING THE 30% DISCOUNT AS A SECOND PAIR THIS YEAR THE SUNGLASSES PRICED AT A COMPETITIVE PRICE. I PREFER BUYING MY GLASSES FROM DEMERS IF THE PRICING IS CLOSE. RICK STRODE
Jul 31, 2012
THEY ARE VERY FAST AT GETTING YOU IN AND TAKEN CARE OF AND AFTERWARD ON RETURN VISITS THEY ARE EAGER TO ASSIST YOU IN ANY WAY IN A FAST PROFESIONAL MANNER WHICH INTURN WILL MAKE THEM MY #1 CHOISE IN OPTICAL CARE
Jul 27, 2012
Was a good experiance, Dr.Scott was very informative,staff very nice.Looks like every one has a good time.Would recommend my employee's.to DeMers. Thanks Rick
Jul 27, 2012
They care about you as a person.
Jul 25, 2012
My appointment went well as always Dr. Demers and her staff is always friendly and helpful.
Jul 24, 2012
Best place to go for eye care.
Jul 24, 2012
Dr DeMeres (Leslie) took the time to answer my questions regarding my eyes and how my diabetes relates. She was attentive and listened to my concerns. She did not brush me off like other doctors I have been to. Dr. DeMeres was very through in her examination. And she explained to me each proceedure she did and why she did it. The staff and doctors are truly carrying on in the tradition and care of Dr Albert DeMeres whom I used to go to throughout my young adult years. I will keep going to see the DeMeres family of doctors for my eye care needs. Thank you.
Jul 23, 2012
As usual I was pleased with my yearly exam. I was seen on time and felt the exam was thorough. The reason for 4 stars rather than 5 was that the new frames I desire were not available at DeMers.
Jul 21, 2012
Quick yet effective. They listened and respected my position.
Jul 21, 2012
Your staff seamlessly transfers from one step to the next to finish the job!!
Jul 19, 2012
Dr Scott explained everything he tested for and the out come of the test in detail. THANKS
Jul 18, 2012
My experience at DeMers was excellent. They squeezed me in at the last minute on a Friday and provided a complete eye exam, one on one time with the Doctor, and frame selection with new lenses. Absolutely AWESOME. A great group of people who are all completely professional and steal pleasure to do business with. Thank You DeMers Team! Best Wishes to you and your Staff!!
Jul 14, 2012
I had a great time at my visit to DeMers Family Vision. Everyone is very helpful and answered any questions I had. I hadn't been back in a few years for a check up, but nothing has change. They are still the great eye care group that they were years ago. :) Thanks for all the help!
Jul 14, 2012
Staff is always professional, polite, and knowledgeable.
Jul 13, 2012
Excellent! Very pleased with visit
Jul 11, 2012
Best Eye Doctor and staff I have ever dealt with!!!!!
Jul 10, 2012
going to an eye doctor is not one of my favorite things, and certainly not having eye surgery. Dr. McKnight has been taking care of me for my post operative care and has made me feel very comfortable and at ease. She is so thorough and easy to talk to. I froze when she told me she had to take a stitch out of eye, but that was uneventful, too. She is the greatest. Thank you, Dr. McKnight. Jean Miller
Jul 4, 2012
I am very happy, Dr. DeMers explained what he was doing and why. I feel confident that my exam was done perfectly.
Jul 4, 2012
Staff very professional. Everyone pleasant. Thank you
Jul 4, 2012
I have to wear special specific contacts due to stigmatism. after a very long process, i got a call around 5-25 telling me my contacts have been ordered and i would get a call when they came in. on June 8th, i get a call that my left eye contact came in and they would call when the right one came in. i didn't hear anything for weeks. i finally called on 06-28. i had to leave v/mail asking what was happening. around 9 a male left me a v/mail said, we have your contacts you can pick them up any time. nothing about why it took so long. then around noon a female leaves another v/mail telling me, we have your contacts, we've had them for a few wks. the way she said it made me feel like it was my fault i had not picked them up. i went in same afternoon not only did they not apologize they wanted to charge me money i did not owe. i asked if they could please ask Dr. Leslie to call me. i wanted to tell her what happened. this was on 06-28 and i havent heard back from anyone. all my prior visits were great but this last experience was TERRIBLE. from all that's happened i won't be surprised if anyone pays any attention to this email.
Jul 3, 2012
I did an internet search to find an eye doctor that was in close proximity to my office. The DeMers group fit that criteria and had extensive positive feedback. I am pleased to say that the DeMers Group lived up to the positive feedback. The service provided was professional, timely and efficient. I highly recommend the Demers Family Vision Group.
Jul 2, 2012
Thanks for all your help when I recently got a sliver of metal in my eye. Treatment was awesome with both doc's.
Jun 25, 2012
For the last umpteen years I have been switching eye doctors like crazy just trying to find one that I like. My days of searching are over. Dr. Leslie is the best!!!!
Jun 23, 2012
The DeMers Family Vision Group is a wonderful group of individuals that provide great service. I was able to get a same day appointment which is unheard of these days. My appointment was on time and Dr. "Scott" is very thorough in his examination and provides detailed education. The Opticians spend whatever time is necessary to help you to pick out just the right frames and educate you on all the options there are in coordination with your insurance benefits.. You never feel rushed. They want you to be happy with your choice. I highly recommend them.
Jun 22, 2012
The service/ products are amazing and worth The money. Better than Walmart. They did a much better job with my eyes.The place is great
Jun 17, 2012
The service was phenomenal and was able to help me get set up with the correct lens. Contacts, we'll see. Anyways, far superior than Walmart, But the service/ products are a bit pricey for a guy without insurance. Anyways, that doesn't matter cause I rather do whatever it takes to have correct vision. 4 stars. -Jamie
Jun 17, 2012
everything could not have went any better the only problem is that i have to start wearing glasses now . but that ok
Jun 15, 2012
As usual, a fun happy friendly staff. Fast service. A Good experience...again.
Jun 15, 2012
From the front desk to dr to getting fitted for glasses always a great experiance. My insurance covered alot of the expense but most of all the staff is very friendly and helpful. Dr Leslie is very knowlegable and helpful answering all questions,Not to mention exstremely easy on the eyes! (optical joke)
Jun 14, 2012
The staff was very friendly on the phone and in person. Answered all my questions with a smile. They were very good with my three children. The kids really enjoyed their first visit to the eye doctor. It was all done so quickly! Very impressed with the amount of time it took to do all they did. My daughter had her glasses within 30 minutes! Outstanding job Team DeMers. I will be spreading the good word! :)
Jun 13, 2012
My wife and I had a speedy and thorough exam. Everything went great. But if you look at your web site for directions ,it has your office way to far south, off Mccarran. Your office is just south of Prater not Inter. 80 Frank Irma Dapkewicz
Jun 9, 2012
I was very pleased. Zero wait time us a plus. Friendly staff and Leslie was great in diagnosing my past problems.
Jun 9, 2012
Friendly people, always explaining what they were doing. Lens pricing seemed to be high but I haven't shopped yet.
Jun 9, 2012
As always, my experience with DeMers was acceptional! Everyone is so nice, helpful, and in a good mood. The atmosphere always seems positive and anyone you deal with is extremely kind and considerate. If you enjoy a friendly and cheerful atmosphere, please visit DeMers.
Jun 8, 2012
My husband and I have always had thorough eye exam done with professionalism and care since we first started seeing Dr. DeMeers in 2009. We are completely happy with Dr. DeMeers and his staff and would highly recommend them to anyone.
Jun 6, 2012
Great professional and friendly service as always!
Jun 5, 2012
Wheeler and I, Elena, wanted to say thank you for the excellent customer service and the quickness in getting wheeler's glasses. You all rock!!
Jun 3, 2012
I have been coming to see Dr.Scott for a few years now and will never go to anybody else. The staff is very professional and treat you like family. Thanks DeMers!!
Jun 3, 2012
Great atmosphere nice staff great eye doctor
Jun 2, 2012
everyone is great - i live 230 miles away and happened to be in the area for
May 31, 2012
Conceding my recent visit to your office I felt the entire stagg was very professional. Furthermore the examination was extremely complete.
May 30, 2012
Every one helpful and polite looking out for me
May 30, 2012
Always treated so well.....prompt service, treated respectfully, always happy to walk in.
May 24, 2012
My recent visit was wonderful. Everyone at DeMers is great. Scott and his wife have done an excellent job of updating the practice, without compremising quality of caring. thanks again!!
May 22, 2012
Very well run business. Outstanding people working as a team to help the customer.
May 16, 2012
Fabulous friendly staff. Good sense of humor & lots of knowledge. you have an eye problem ? Eyes should go here first.
May 15, 2012
I always have excellent and friendly service.
May 14, 2012
I always have a very great experience when I go to DeMers!
May 14, 2012
Oh Say Can Eye See
May 14, 2012
My appt. was at 1:30 PM. Got there at 12:00 due to my gal having an appt. at her doctors office at 1:00 pm so I went inside to fill out the paperwork early and then go around the shopping center till 1:30. An assistant took me in and got me started about a minute after filling out the paperwork Mr. Demer skipped his lunch to get me taken care of instead of having me wait till my 1:30 appt. I've been to mall eyeware places before and have never had the feeling of being the only person in the room the whole staff was looking out for and assisting with every question I had. My hat's off to you and your staff at Demers!! Thanks So Much!!!
May 13, 2012
I really appreciate the gentle touch Dr. Lesley gives both my little ones. They are on and 3. All the staff welcome them and make them feel comfortable being in an uncomfortable situation. Thank you
May 13, 2012
My daughters and I had a great experience yesterday. Eye exams, glasses and the best customer service in town. We love them!!! :0)
May 10, 2012
I'm 59 and have worn glasses since childhood. This was one of my best experiences. I felt appreciated and that I was important. I'll be back. David Yanish
May 4, 2012
Thank you for caring like your grandfather everyone is Important. I learn something about my eyes everytime I visit. Thank you....
May 2, 2012
From Check-in, assessment, choosing frames, to check-out, everyone was great. I was informed what was happening and what was going to happen next. Staff was friendly and personable!
Apr 29, 2012
As always, our time at your office was very pleasant. We enjoyed meeting Dr. McKnight and felt that we were in good hands. She must be a very positive asset to your practice. Thanks again. Robin A.
Apr 27, 2012
Great service from all involved. Loved my Doc, so full of knowledge and explained every step of the process.
Apr 26, 2012
The people working here are friendaly, nice, & very proffesional without the haughtiness you find in some places. Very enjoyable & down to earth.
Apr 26, 2012
From the first time i called cause my other dr cancelled they were awsome and friendly from the front people to the back, they smiled were pleasent dr was great my eye exam was explained to me no question was too big and they did a rush order on my glasses got them here in over a week went in for fitting and they fit perfect they made sure i could see and be comfortable they were wonderful will reccomend them to family and friends thank you all
Apr 25, 2012
Friendly, helpful staff, impressive service
Apr 25, 2012
The staff and the doctors are exceptional. They don't make you wait and they take time out to listen and never seem to be in a rush to get you in and out. They are caring and compassionate. Keep up the excellent customer service.
Apr 24, 2012
I have been going to Demers family vision group for many years and have never been disappointed. The staff is always very friendly and recognize me from year to year. Liz at the front desk has been there forever and always makes an effort to get us in fast. I will continue to come to you for many more years and bring my family and friends along too. Thx
Apr 20, 2012
this is a wonderful place for all of your eye care - emphasis on "Care". everyone at Demers is wonderful and happy and the service is absolutely thourough. i would recommend Demers to everyone.
Apr 18, 2012
From my very first visit I've been very impressed and safisfied with DeMers. I've never felt rushed, my concerns have always been listened to and the appointments are completed in a timely manner. That last one can't be said for every medical office! I've been recommending you to people whenever anyone asks if I know where a good optometrist is.
Apr 15, 2012
The staff and doctor where great.
Apr 14, 2012
Very friendly folks, made us feel right at home, we'll be happy to come back here from now on...thanks for such great and warm service.
Apr 13, 2012
Everyone was very friendly, I was in an exam room 5 minutes before my appt. time and got great advise and service from Dr. Leslie Demers. A totally profesional office with a geat work ethic from what I saw. 5 STARS.
Apr 13, 2012
wonderful staff to work with.
Apr 10, 2012
Service is great! I will return!
Apr 7, 2012
Excellent / Dr. Leslie is great
Apr 7, 2012
Excellent service and knowledgeable doctors.
Apr 6, 2012
The staff was very professional and prompt. I was a walk-in at 10:30 A.M. was able to get an appointment at 1:00 P.M. the same day.
Apr 4, 2012
My husband and I had our 1st visit with DeMers Family vision Group. Amanda and Susan were both great! We are happy we changed eyecare drs and look forward to taking our daughter there as well!
Apr 4, 2012
The issue was not critical but uncomfortable. Called on a Saturday morning, which is a very busy day for them. Had an appointment within 3 hours.After a thorough exam, the doctor made an accurate diagnosis and began treatment. Have been a patient for 10 years and alway highly recommend the practice.
Apr 3, 2012
you all always make it a pleasure to visit Thank You
Apr 1, 2012
Dr. Scott always provides professional and caring service. He truly cares about his patients as well as the level of care and service he and his office staff provide. There is a lot more to being an excellent doctor than just the knowledge acquired during all those years as a student. Dr. Scott demonstrates that he understands he is treating human beings not just physical beings. His devotion to professionalism and service are apparent throughout his office and great appreciated.
Apr 1, 2012
Nice experience - short wait - thank-you
Mar 30, 2012
good service, all procedures explained. very good exam.
Mar 30, 2012
Great service as always, meet the new doctor very friendly and helful she was kind to my daughther and always checking for understanding, very happy with the service. definetly would recommended to all my frieds and family.
Mar 27, 2012
I've been coming to DeMers since 2000. In 2008, a change in employment meant a change in coverage and I was "encouraged" to go to a place which is no longer in business. The service there was impersonal and the results less than satisfactory. I knew this only because of the very warm service @ DeMers. New coverage changes have brought me back. Faces have changed but the feelings of care and efficency are still there. It's nice to be back.
Mar 27, 2012
Always very friendly and prompt. Everyone in the office is great!!!
Mar 24, 2012
Thank you so much for being so friendly and accomodating!
Mar 23, 2012
i want to thank Dr. Leslie and staff for being go GREAT. especially the lady that showed me how to put in and take out my new contacts. she was very nice and helpful. i'm sorry i forget her name, long brown hair with glasses. every appointment i've had in your office has been wonderful. THANK YOU!!!
Mar 23, 2012
I have been going to DeMers for many years and have referred several friends & family as well. My experience with the entire staff is great! Everyone from the docs to the supporting staff are friendly, professional & very helpful. I will continue to trust my vision needs to them as well as my family's! Thanks
Mar 23, 2012
The BEST! After going to DeMers I will never go anywhere else.
Mar 21, 2012
DeMers consistently delivers efficient and friendly service. Dropped in to have a pair of glasses fixed. Although Demers could not fix them, they went the extra mile, phoned the company and discovered a frame that I love but had been discontinued, ordered it on the spot, and I should have a brand new frame on the glasses within two days. Annual exams are quick and no waiting.
Mar 20, 2012
I was in for my annual exam this weekend. But I brought my 8 year old daughter in, and this was her first ever eye exam. She had a great experience and I got a good idea of where she is at in terms of vision. Thanks, as always, for being the great people and practice that you are!
Mar 19, 2012
Your office, front door reception people and area are very much customer friendly and always cheerful ready to take care of customers upon arrival. The doctors are very thorough and explain the whole procedure that is taking place, answer any questions completely and even add regular everyday converstion. Just the best place I have ever been for an examination. I feel well taken care of and then some. I would highly recommend this office to everyone!
Mar 19, 2012
thank you for all your help with the vision of our family
Mar 18, 2012
I had a strange (to me) condition with my right eye. It turned out to be fluid moving in my eye putting pressure on my retina. Dr. DeMers knew of this condition and explained it very well, alerting me my retina could become detached and require surgery. Staff worked me into their appointments with understanding and consideration for my concern. I am very pleased with Dr. DeMers and all staff.
Mar 18, 2012
As always great service, fast and efficient, everyone is very attentive and courteous.
Mar 17, 2012
I love the txt appointment reminders and all of the staff was kind and professional.
Mar 14, 2012
Dr. Leslie met all my needs. She was very atentive, interactive, and thorough. All other staff friendly and helpful as well. Looking forward to my new sunglasses. Forgot to put my charges on a Healthcare Flexible Spending Acct. credit card. I had to come back in to change charges. I don't have to use this card much so maybe some sort of reminder for patients if they have this type of acct. to utilize it. As you probably know, many insurance plans are now issuing these to help patients so as to not have to go through all the submission paperwork. Thanks Erik S.
Mar 11, 2012
Always a great visit. Thanks
Mar 11, 2012
ONCE AGAIN MY YEARLY TRIP TO DEMERS WAS COMFORTABLE AND PRODUCTIVE. YOUR STAFF IS PROFESSIONAL AND FUN FROM THE FRONT OFFICE TO MY NURSE TO DR. MCKNIGHT WHO I NEW FOR ME. THE OFFICE STAFF GFOT ME RIGHT IN. MY NURSE HAD THE TESTING DONE QUICKLY AND EFFICIENTLY, DR. MCKNIGHT IS CHEERFUL AND VERY THOROUGH (WHICH IS THE MOST IMPORTANT PART OF THE EXAM) AFTERWARDS I FOUND BRENDA COURTEOUS AND VERY GOOD AT HER JOB. WHE HAD MY CURRENT GLASSES THAT WERE BENT BADLY STRAIGHTENED NICELY AND THEY NOW WORK PROPERLY AGAIN. SHE HELPED ME CHOOSE FLEXIBLE FRAMES WHICH WILL PREVENT THIS FROM HAPPENING IN FUTURE AND I WILL BE ORDERING NEW GLASSES MONDAY. THE DOCTOR I FIRST SAW AT DEMERS WAS THE ONE RESPONSABLE FOR DIAGNOSING CATARCTS AND RECOMMENDING THE SURGEON WHO DID THE REMOVAL. MY VISION IS STILL 20/20 FOR THE FIRST TIME SINCE I WAS SEVEN. MY BOSS LARRY WOLFE RECOMMENDED DEMERS AND I ROUTINELY RECOMMEND DEMERS TO FRIENDS AND CO-WORKERS NEEDING EYE EXAMS AND GLASSES. FREDERICK STRODE
Mar 11, 2012
recomend to everybody, great service dr leslie very helpful and really knows her stuff. insurance covered alot very little out of pocket expense. oh and dr leslie is a hotie !
Mar 9, 2012
I had exceptional service with DeMers Family Vision Group. Wonderful and Polite group of people. Service was the fasted I have ever experienced in a vision company. I will definitely refer to anyone looking for a vision compant to DeMers.
Mar 7, 2012
GREAT GREAT GREAT GREAT GREAT.
Mar 7, 2012
The front staff was very informative and caring. The Dr.showed alot of concern for the issues I was having and she adressed all of the problems with a professional and kind manner. The overall experience made me feel very content with my choice to return to this office for my eye care.
Mar 6, 2012
service was excellent whole experience was a+
Mar 3, 2012
A visit I wish I'd had much sooner!
Feb 28, 2012
I felt comfortable and confident during the exam. However I did feel I was being a little rushed when trying to choose my frames.
Feb 25, 2012
Staff is always happy & helpful as was the Dr. I will & do recommend you to other people.
Feb 24, 2012
I am a long time contact lense wearer, and have recently under gone changes to my vision that are age associated. My previous Doctor had my vision so out of whack that I would only wear my glasses, as I could no longer see with my contact prescription. Dr. DeMers immediatly found and corrected the problem. I have found this office to have proffessional and friendly staff. This is my new family Dr. for eye care!!
Feb 23, 2012
The whole staff is amazing
Feb 23, 2012
I had s great experience
Feb 20, 2012
Knowledgeable and professional staff. Dr. Leslie is brilliant.
Feb 17, 2012
It was a very great experience. Everyone in office from reception desk to out the door was so helpful and nice. Doctor Scott was just great and so helpful. Will send all my friends there.
Feb 15, 2012
I think the atmosphere is friendly and relaxing, not intimidating. All my questions are answered. Thank You
Feb 10, 2012
Wonderful facility, very knowledgeable doctors, great service. One could not ask for more.
Feb 10, 2012
I WOULD RECOMMEND DR. DE MARS TO ALL!!~
Feb 6, 2012
Everyone is nice as usual. Got in and out rather quickly.
Feb 5, 2012
I was pleased with my eye exam.
Feb 4, 2012
My experience at DeMers Family Vision Group was great. Everyone was very professional, yet friendly and welcoming. I got the most thorough and complete eye exam that I have ever had. Dr. DeMers was great and I left feeling very satisfied. I would recommend anyone to this practice and feel confident that they would be taken care of well.
Feb 4, 2012
Everybody was helpful and professional. All my concerns were answered and taken care of. A great experience.
Feb 3, 2012
To start off with - I am usually quite particular with who I see at any health appts I go to. I have been going to DeMeres for as long as I can remember, back when it was just Dr.Scott's dad. I know that I will be happy with my appt everytime I come in, regardless of who I see. My daughter, Justice, feels the same way! Dr. Leslie & Dr. Scott and their staff are fantastic & we appreciate them so much! Thank You ~ Darci Farley
Feb 3, 2012
Always a pleasure to come into this "family" business. Faces have changed, but the friendly atmosphere is still there.
Feb 2, 2012
Each year our family of 3, including our Autistic son, go to DeMers for our annual eye exams. And each year our experience is better than the year before. We like to see Doctor Leslie when we go, partly because she gets an incredible response from our son (yes, she's cute!), and mostly because she's very honest, warm and personable. She's been our eye doctor for years, and we have never been disappointed in her care for our eyes. I would recommend to anyone that they use DeMers for their vision needs.
Jan 22, 2012
You have a beautiful facility and your staff is pleasant and professional. I will definitely recommend DeMers to anyone who needs eye care.
Jan 21, 2012
A huge thank you to Dr. Leslie for catching a vision problem that my daughter has now that will hopefully be corrected before she gets any older. :)
Jan 20, 2012
I was called on time and given eye tests. Then Dr. Leslie came and gave me an examination. Everthing was through and fast.
Jan 19, 2012
I move around a lot and the DeMers Optometry office is the best I have seen in 25 years of visits for glasses. The Sparks population is lucky to have them so close.
Jan 14, 2012
this was my first visit. I willl always come here. everyone was so helpful and so nice. Its good to see come people remember how to give good customer service in the world where you just dont see it much anymore. But it was much more than good customer service, they really care for the patients. the doctors are so professianal and very thourgh. Thanks again.
Jan 14, 2012
I first took my daughter to Demers a few months ago. She was so happy with the service as was I. I then liked it so much that I had an appt. A couple of week ago. It was a great experience to say the least. Everyone there is very polite and professional. No one makes you feel uncomfortable. This has been my experience in places in the past. I have a family of 5 and I can guarantee that my youngest daughter and I won't be the only patients. My oldest daughter already has an appt as will my son and my husband in the next couple of months. Great job everyone!!
Jan 7, 2012
Lara did a great job on the vision exam.
Jan 5, 2012
I was very pleased with the service and care I recieved at the DeMers family vision group. Thank you all with the help in getting my new glasses. I will be coming here for years to ahead and so will my kids.
Jan 1, 2012
It's always a good experience -- personalized, helpful, efficient. What more could a patient want? Thanks.
Dec 31, 2011
Dr Leslie Demers was excellent at explaining to me about the exam and answered all my questions with honesty and reliable answers. Dr L. Even took time to listen to my concerns. Thanks dr And your staff who made my visit so relaxing.
Dec 31, 2011
Dr. Scott is the best and DeMers Family Vision Group is a first class office. Reccomend highly for anyone looking for an eye doctor.
Dec 21, 2011
Everyone was wonderful, good attitudes and very polite from when you first walk in until you walk out. thank you
Dec 19, 2011
Everyone was helpful, courteous, and friendly. Great to do business with these folks.
Dec 16, 2011
I've been a long time patient of the DeMers. They have always provided me with excellent care. I highly recommend them.
Dec 14, 2011
Dr. DeMeers recommended I have cataract surgery which greatly improved my vision and quality of life. The surgery was a success and I am very glad he helped me with the process of obtaining approval from my insurance company. I have a movement disorder and needed to have this surgery before that illness advanced. Dr. DeMeers is a very caring doctor with a well managed office with very thorough care.
Dec 13, 2011
You always make us feel special
Dec 13, 2011
Areas for Improvement
Dec 12, 2011
My daughter is 8 with special needs and Dr. DeMers was amazing with her! She felt very comfortable and even though Mia was uncooperative at times, the Doc made sure she felt comfortable!! AND she got her glasses the same day! Great experience!
Dec 11, 2011
Even tho there was a mix-up on my apt., the girls at the desk and everybody else got me in right away. Very nice place to go to and friendly......
Dec 3, 2011
I appreciate the way that everyone at DeMers goes out of their way to make you feel at ease. Everyone from the reception desk and throughout the exam or treatment takes their time, explains everything candidly and clearly, and seems to genuinely have your well being as their priority. I highly recommend DeMers Family Vision Group.
Nov 30, 2011
As Daemeon's mother I must say I was VERY impressed with your office staff, but most impressive was Jessica the staff that took my boys back and explained EVERYTHING to a point that my boys were having fun!!! Something not easiliy achieved. She is one amazing lady and went over and above to make that visit enjoyable for my boys. I hope that the person receiving this message will let her know how very happy and please I was with her!
Nov 28, 2011
I live 60 miles away and choose to make the drive to DeMers because of the wonderful service and thoroughness of the exam.
Nov 23, 2011
Thank you for the wonderful service your office continues to provide. The front office gals are always knowledgeable. The two doctors I have seen are very professional and genuinely care about my vision. Thank you. Always glad to recommend you.
Nov 22, 2011
Thanks for the professional yet personal service I received at DeMer's from Dr. Scott DeMers.
Nov 15, 2011
Always a positive experience. Thanks for asking! Kay
Nov 8, 2011
best eye doctor that I have ever been to. The equipment used is state of the art and I like how he shows you the image of your eye on the computer screen. I am a senior citizen and can highly recomend DeMers Family Vision Group as one who is caring and gives full service to all my vision needs.
Nov 8, 2011
My experience at DeMers Family Vision Group is always a pleasant experience. The exams are thorough and explained very well. The staff is friendly and helpful. I won't go anywhere else for my vision care.
Nov 7, 2011
My husband Charles and I both had very thorough exams and great customer service as always
Nov 6, 2011
As always my experience with Dr. Lesley and her team was wonderful. They are always very friendly, courteous, and helpful. I have never had a complaint.
Nov 3, 2011
my wife and i were both very happy with the service we got at your office everyone was very plesant and helpful dr McKnight was great she answered all our questions and took very good care with us thank you again francis king
Oct 27, 2011
This was my first visit with Demers Family Vision and I was delighted with the exceptional exam, advice, and service. It is nice to go to an eye exam and know you are well cared for by everyone. I have never been treated so well. It is nice to know I can confidently trust and continue going to Demers Family Vision Group for all of my vision needs.
Oct 27, 2011
Excellent service. Everything was explained. You could really tell they care.
Oct 27, 2011
I rarely feel passionate about medical professionals, but I am passionate about Leslie and Scott's group. They are all great people and I highly recommend them.
Oct 25, 2011
Had a wonderful experience here for my first time as a new patient. Friendly staff and The Doctor was great as well as her assistant who started me off. I would recommend this office to anyone who is looking for an Optometrist.
Oct 20, 2011
I like being able to make my appointment over the internet. It was very convenient for me. Also my appointments went great. Thanks, again.
Oct 9, 2011
My glaucoma care has always been the best. Pressure in my eyes is now
Oct 4, 2011
The new online service and email reminder was easy to use and very helpful
Oct 3, 2011
Everybody at DeMers Family Vison Group is very courteous, friendly and provides excellent service. The doctor is personal and is genuinely concerned with every aspect of your appointment. Thank you
Sep 27, 2011
Fantastic Service. 100 percent better than 18 months ago. Excellent staff.
Sep 20, 2011
The doctor(s) and staff at DeMers Family Vision are extremely caring, polite and professional. I love that this office is open on Saturday. At my recent eye exam, all my questions were answered in a professional manner and since my eyesight hadn't changed enough to warrant new glasses, none were prescribed-saving me that expense. I definitely am very satisfied with DeMers Family Vision and would recommend them to others.
Sep 19, 2011
Good service. Friendly people. Thank you.
Sep 18, 2011
Very friendly from the very beginning, excellent service from everyone and I got my new glasses before I left the building the same day. Just great service. Thank you.
Sep 18, 2011
We were in and out and all before my appointed appointment time. While fast it was also very thourough and provided very personably. I always feel like I'm the only for the time I'm there I am the only concern of whoever is taking care of me - it seems the office staff are always happy also which says alot for their employers.
Sep 17, 2011
Been going to DeMers for about 10 years ,feel like they are family .Always great service with a smile.
Sep 15, 2011
The doctors and the staff at DeMere's provide exemplary expertise and service. I urge any who read this review to visit them today.
Sep 8, 2011
Excellent service, everyone is friendly and very professional
Sep 3, 2011
Dr. Scott and his staff were very friendly and thorough. They explained everything they were doing and why they were doing it throughout my exam. They used more advanced methods/technology compared to other doctors I've been to. Their frame selection was pretty good but could use a little more variety (especially the "rimless" glasses).
Sep 1, 2011
Hi Dr. DeMers, Thanks for the excellent service we got in our last visit to your office. Adrian & Marcela Bravo.
Aug 29, 2011