Reviews

Great staff and doctors b so fast and efficient.

Aug 24, 2019

I was taken back at my appointment time with no waiting. Everyone was super nice and all helped me pick out my frames because the kind i have were not in stock at this time.

Aug 23, 2019

Dr. Leslie is always so friendly and personable. I appreciate her direct answers to my wandering questions.

Aug 23, 2019

Kindest people in office, most terrific doctor. Fantastic services. Explanations that I can understand and patience with me and any and all questions I may have.

Aug 22, 2019

The office staff are courteous and professional.

Aug 20, 2019

As always, Dr Old was great. Love the consistency in the exceptional level of care given.

Aug 17, 2019

Everyone was very kind and understanding

Aug 15, 2019

Dr. Scott and his entire staff are the best! Worth the drive from Mt. Rose Hwy.

Aug 15, 2019

Everything was first class.

Aug 14, 2019

Top shelf in every regard.

Aug 14, 2019

Great people and great service

Aug 10, 2019

Very well informed about the condition of my eyes

Aug 10, 2019

The staff was friendly and helpful. My wife and I have been coming for several years and we are very pleased with your business. Thank you for your kindness. Sincerely, Jim Henderson

Aug 8, 2019

I love the fact that they have the option of scheduling late on certain days so I can go after work. I got there a little early and within a few minutes, I was taken back before my appointment. The staff was very nice and helpful as well as Dr. DeMers answered all of my questions and was very kind. Everyone was quick, efficient, and professional. Will definitely be going back!

Aug 7, 2019

All personnel were very professional, friendly and warm to deal with. My experience was the best I've had since moving here to NV. I definitely recommend DeMers Family Vision Group.

Aug 6, 2019

Love this practice. Dr Scott is awesome. Took me the day of my request for an appointment because I was having acute problem with my eyes. He gave me full exam. Love how they are open 2 week days after work hours so us working people can see them! Staff friendly and accommodating.

Aug 3, 2019

Very efficient and friendly environment.

Aug 3, 2019

Dr. Scott and his staff are always great to work with. I have been with him for 12 years now and recommend him to my family and friends.

Aug 1, 2019

Extremely nice made feel like we've known each other for years

Jul 28, 2019

Everyone was pleasant and caring

Jul 26, 2019

DeMer Family Optical is the best Group for personalized care I’ve ever been to. All staff are kind and courteous. DR Scott is professional and I never feel like I am being oversold.

Jul 20, 2019

Great service! Very friendly and efficient!

Jul 18, 2019

My doctor retired and I was referred to DeMeres by a friend. Dr. Scott DeMeres was so thorough and immediately acknowledged that I was having several issues. The recommendations he made and the follow up he suggested made me feel so relieved. I am so glad I went there. I look forward to going back.

Jul 18, 2019

Very thorough exam with no wait time and friendly staff.

Jul 18, 2019

very professional and prompt I could not be happier

Jul 18, 2019

Dr Colin Kinjo is second to none! He explains to you about the condition of your eyes like no one else. He is absolutely terrific.

Jul 16, 2019

Everyone one is friendly professional and very helpful. They explained everything to me and made me feel important.

Jul 16, 2019

Amazingly skilled staff & doctor. Very thorough exam and help in thinking about frame options and choices on lenses, as well as education about vision and eye care.

Jul 12, 2019

Dr Scott and his staff are very caring and professional. All the testing equipment is 1st class and top of the line so that you get accurate results. I will always go to this office in the future.

Jul 11, 2019

Best experience ever for an eye exam. Have absolute confidence in Dr Kinjo.

Jul 6, 2019

Awesome place! Friendly staff with great knowledge. I’ll be back!

Jul 3, 2019

My dog broke my glasses and I needed an appointment fast, did a quick google search and DeMers popped up, I called and they got me in within 24 hours, they were kind, friendly, and walked me through everything and repeatedly asked if I had any questions. The doctor recommended a specific type of lens and eye drops as a preventative measure and I got through the whole process quickly and felt good about my choices. I had things explained and asked that I had never been asked before. It was great. Great business and great people.

Jul 3, 2019

the staff the very helpful and friendly...made me feel welcome as a new customer

Jul 3, 2019

Very friendly and knowledgeable. They are an excellent choice for your family's eye care needs!

Jul 2, 2019

i have been coming to this family group since 1970 and really like the people and service.

Jun 29, 2019

Everyone in the office is friendly and helpful. I enjoy going there.

Jun 26, 2019

The front desk staff are friendly and efficient. Dr Scott DeMers is so kind, reassuring and efficient. He is very thorough and answered all my questions with simple explanations that were easy to understand. I have been a patient of his since 2004 and happy with every visit. Thank you Scott for all the care that you show to me.

Jun 21, 2019

A very patient first, pleasant experience.

Jun 21, 2019

Terrific front desk staff. Always warm and welcoming. Highly skilled technicians and the very best practitioners (Dr. Leslie DeMers is truly wonderful). Outstanding selection of frames to select from. The techs who fit you with the glasses are extremely helpful

Jun 21, 2019

The three persons including check in was all professional definitely would recommend and will be returning myself

Jun 15, 2019

Everyone at DeMers is so nice and makes you feel very comfortable about everything. I would definitely recommend!

Jun 15, 2019

Great service. The doctor walked me through the exam all the way to picking out glasses. On time too.....

Jun 13, 2019

Everyone here is great! They care and they remember you.

Jun 12, 2019

I found the office to be very professional. Dr. Kinjo was the first eye doctor that has ever taken the time to show me the pictures of my eyes and explain what was going on. My husband will be coming to your practice soon.

Jun 11, 2019

I have already sent current patients to your office. Because I am so happy with my vision care. Keep up the amazing patient care.

Jun 6, 2019

My only comment is this: I had not met this Optometrist before, and she never "formally" introduced herself to me during the time we were together. However, she was very kind and personable.

Jun 6, 2019

Dr Kinjo was amazing! I've never seen him there before but I will definitely see him again. He was thorough, friendly, and informative!

Jun 5, 2019

All staff very friendly and knowledgeable.

Jun 2, 2019

The staff and the doctors were prompt, polite, friendly and professional. This was my first visit and I was very impressed.

May 31, 2019

Dr. Tamara Old was amazing! I was a bit nervous since this was my first appointment in a new office in about 15 years, but everyone in the office was great!

May 24, 2019

I have been coming here for 2 years. Hands down the best eye doctor I have seen. They spend plenty of time with you and you never feel rushed. They want to make sure you are happy. All of the staff is friendly.

May 21, 2019

Great place for your vision needs. Excellent, friendly practitioners and warm friendly staff. Was so glad I was referred here by another friend.

May 21, 2019

We are very happy that we found the DeMers Family Vision Group when we moved to Sparks from the East Coast. Everyone has been very professional, friendly, and willing to take the time to solve any problems.

May 20, 2019

Friendly professional they really care

May 14, 2019

It was a pleasant experience at DeMers Family Vision Group.The staff was friendly and willing to assist with questions you might have. The provider was friendly and easy to talk to. Happy with the checkup.

May 14, 2019

Love this Drs office. Best in town

May 10, 2019

Fantastic!! Love this place!! Everyone is welcoming and knowledgeable. All the doctors really want you to have more knowledge rather then just push you through to get to the next patient.

May 8, 2019

The staff and Doctors are great!

May 3, 2019

Dr Scott and the entire office are always prompt, friendly and helpful. Dr Scott helped me through cataract surgery, monitoring my progress and even recommending some follow-up procedures which helped tremendously. I trust my vision to this group.

May 1, 2019

The staff is great as well as the Doctor. Very personable and all around great customer care.

Apr 28, 2019

I had a situation that could’ve been serious happen out of the blue. I called them and they wanted to see me immediately to ensure I was ok. It was greatly appreciated and I’m thankful for such care in a new patient.

Apr 28, 2019

very damn professional!!!

Apr 27, 2019

Very Friendly staff! I felt welcome and they answered questions professionally! I would highly recommend DeMers Family Vision Group to friends and family

Apr 25, 2019

The service I received during my appoint was great. I have a very difficult vision problem and DeMars is one of the few offices that is able handle my issues (caracoruous).

Apr 22, 2019

My experience is always pleasant and helpful.

Apr 19, 2019

Well staffed, professional, caring, good selection and guidance when selecting frames.

Apr 18, 2019

always has my best interest in mind, is polite, punctual and attentive to what’s going on with my vision

Apr 16, 2019

Honest, patient care. Not a money greedy corporate entity. My eyes are much healthier than my old optometrist said. No surgery needed !!

Apr 14, 2019

Dr. Kinjo lives up to the high standards that the DeMers family has established. He’s a consummate professional that genuinely cares and takes the time to ensure you understand your treatment options.

Apr 13, 2019

I have been a patient here for many years and I always have good experiences here.

Apr 9, 2019

Friendly, professional, competent staff

Apr 5, 2019

I followed Dr Old to your group. Been a patient of hers for years. She’s excellent! I was early. Esperanza took me in at scheduled appointment time.

Apr 5, 2019

Staff was extremely nice and welcoming. Not once did I feel uncomfortable. They were fast, nice and super friendly!

Apr 1, 2019

Everyone is friendly and they explain what they are doing every step of the way. It's a joy to visit their office.

Mar 30, 2019

Very friendly atmosphere, great selection of glasses! Love the service! Thank You!

Mar 26, 2019

Professional and friendly doctors and staff.

Mar 21, 2019

Courteous and knowledgeable staff and front desk. Excellent care from Dr. Leslie Demer. Would highly recommend this practice.

Mar 21, 2019

This office is always busy when I come in, but they are very quick in getting you in on time. Dr. Scott is great, as are the office staff. I got the frames I really wanted too!

Mar 20, 2019

Very pleasant and professional atmosphere.

Mar 19, 2019

Friendly and professional staff. They always make you feel like family. They don't try to talk you into things you need and really listen to any concerns you might have.

Mar 19, 2019

I was treated very nicely, I was so fortunate to see Dr. Old almost right away. I was sure something was wrong with my eyes and she really helped me.

Mar 17, 2019

Being new to the area, I found DeMers online 1 1/2 years ago and based on their reviews I thought I'd check them out. I went there dealing with some very challenging vision issues. Not only are my eye problems managed, every person from the front desk personnel, technicians and optometrists always take the time to offer a very pleasant experience. Service with a smile! Dr. Kinjo is extremely knowledgeable and spent the time to make sure he examined every possible avenue before settling on the best course of treatment.

Mar 14, 2019

Quick and professional staff. Had a problem once before and was quickly resolved

Mar 14, 2019

I was greeted when I came in. Prompt friendly staff. I am happy to be a client now.

Mar 10, 2019

The DeMers Family Vision Group is very well staffed and everyone is quick to help you and are all very good at their jobs. I was able to get my annual exam, order a pair of glasses, get a consultation of my vision and any concerns that Dr. Scott DeMers had and I felt the amount of time spent was quick and pleasant.

Mar 9, 2019

Always able to get to see Dr Scott when I need to. No waiting and always very professional

Mar 8, 2019

I've been a patient at this office for several years, and I have always had a great experience and truly trust their recommendations! Wonderful people!

Mar 3, 2019

Stress Relief!!!! Thank you for seeing me even though I got lost and was a couple minutes late to appointment! Was worried I would have to re-schedule drive from Fernley around work and weather. Everyone was wonderful!!!! Service was very professional and friendly.

Mar 2, 2019

These guys are the best. I recommend the Demers Group to anyone needing eye care.

Feb 27, 2019

This was our first visit to DeMers. The office staff was very friendly and efficient and it was a very pleasant experience. The technicians performing the tests prior to our visit with Dr. Scott DeMers were knowledgeable and friendly. We appreciated Dr. DeMers' calm and friendly demeanor. He spent time discussing our conditions and answering our questions and we didn't feel at all rushed. The optical shop has a lot of choices and knowledgeable and friendly staff to aid in choosing just the right glasses.

Feb 23, 2019

Demers is always professional, friendly and listens to your concerns. They take their time until you are satisfied with the answers provided to your questions. Dr. Demers is so good at what he does. He has helped my entire family, especially my daughter who never thought she would have good vision. It is the best place you could get your eye care.

Feb 23, 2019

⭐⭐⭐⭐⭐the people there were great, they were caring& polite I would definitely come back

Feb 22, 2019

They were very helpful and got me in quick to see them.

Feb 22, 2019

I was very pleased with the service and friendliness of everyone in the office. Dr. DeMers was very thorough and actually did both an eye glass and contacts exam which previously I was never even told was possible, I just assumed you had to pick one or the other. With my insurance I paid just a lil over 200 for an eye exam and contact fitting for both me and my wife got glasses for both of us as well. Highly recommended, previously I went to Pritchett eye care and Walmart optical, my experience with them wasn't negative by any means but in comparison, DeMers was much more personable, friendly and helpful.

Feb 21, 2019

Everyone at the office were so nice and polite. No one looked miserable being there. Great energy and great staff!

Feb 21, 2019

Dr. Scott always takes his time to makes sure any questions are answered. Very thorough with the exam and reporting what he's seeing.

Feb 20, 2019

Nice place. Nice people.

Feb 20, 2019

i arrived earlier than my appointment and was seen right away. the technician was very friendly and efficient at he job. the Dr was knowledgeable and i felt i had a very thorough and complete exam addressing all my eye issues. i will continue to utilize this Dr. forever for all my eye care needs.

Feb 19, 2019

Very accommodating. Running late due to weather conditions and we were still seen for our appointment.

Feb 18, 2019

Great doctors, and staff!

Feb 14, 2019

Wonderful optometrist's office! Everyone is so pleasant and my visits are quick and and thorough.

Feb 13, 2019

It was great!! Everyone was so nice, friendly and helpful!!

Feb 13, 2019

Very friendly and polite staff. A pleasant visit every time.

Feb 12, 2019

Friendly and efficient sdoctors and staff

Feb 11, 2019

Great profession staff/doctors. Highly recommend.

Feb 7, 2019

Very Professional and great experience.

Feb 5, 2019

Finally found a dr that could tell me way I was having so many problems with my eye. And didn't just give me another pair of glasses that weren't going to work.

Feb 4, 2019

Everyone had positive personalities and very informative.

Feb 2, 2019

Having worn glasses and had eye exams for 50 years plus, this may have been the most thorough, efficient and friendly exam I have ever experienced! Thank you.

Feb 2, 2019

I have a history of eye issues, so I normally choose an ophthalmologist for my primary provider. But I really like DeMers and I believe that they would immediately refer me if they saw a problems. Good people.

Jan 31, 2019

Frendly staff and efficent.

Jan 30, 2019

I really liked Dr. Old, thorough and very knowledgeable.

Jan 30, 2019

excellent, easy to get to and park

Jan 29, 2019

Always friendly and accommodating staff!

Jan 25, 2019

Awesome as always. Always enjoy the visit.

Jan 24, 2019

Love my eye doctor they are really nice people

Jan 22, 2019

I was attended by Dr Colin. I have been to couple of other eye doctors before. This examination was very through.

Jan 19, 2019

Great friendly atmosphere. Always enjoy going over there.

Jan 19, 2019

Great people and service 👍👍👍👍👍

Jan 16, 2019

Friendly people and explanations are clear

Jan 16, 2019

I felt respected and treated well as a first-time patient in the office. Everyone in the office was helpful, polite, and answered all of my questions.

Jan 13, 2019

I like coming here because the customer service is great I feel welcomed and the doctors take time to listen and answer my questions and concerns

Jan 11, 2019

Great service, excellent care.

Jan 10, 2019

I came into the office with questions and concerns and discontent with other previous optometrists, thinking I might have the same problem. Right away, Dr Kinjo explained my situation very thoroughly, providing with factual information as to how my situation was. No one has ever taken the time to do that for me! Dr Kinjo even showed me pictures. Very happy, will be coming back!

Jan 9, 2019

I had an eye exam experience at DeMers Family Vision Group. All I can say is amazing. I received great care, attention and customer service. Thank to the staff and Optometrist.

Jan 9, 2019

The Demers treat you right, great customer service and you’re appointment is always right on time.

Jan 8, 2019

Scott was very professional, clarified all my concerns with my eyesight and previous diagnosis, felt comfortable with him and the staff, finally have an eyecare facility I can trust

Jan 8, 2019

Being a first time patient everyone was very friendly and professional.

Jan 4, 2019

We are long time customer, very surprised to see someone besides Dr Demers. Even though we seen someone else, I am happy to say that the attention to detail and customer service is way beyond expectation. We had a Great experience.

Jan 3, 2019

Very knowledgeable and personable!

Dec 29, 2018

Helpful, friendly, and accurate. I can see.

Dec 29, 2018

Excellent service!! From the time we checked in to the time we checked out the staff made us feel very welcome. Dr. Old was great, very informative. If you don’t have an eye Dr. this place is awesome.

Dec 28, 2018

Thank you so much. Every one was so friendly and professional. You are the best

Dec 28, 2018

I have referred 2 people to you

Dec 27, 2018

Prompt service and very professional. I would recommend DeMers family vision group to any and all of my friends.

Dec 18, 2018

My family has been coming for several years now and we appreciate this very professional and friendly place for our vision care. I am a challenging fit but always know I am being given the time and care I need.

Dec 18, 2018

So happy with the office and staff from the front desk to the Dr. everyone is always really helpful and friendly

Dec 13, 2018

Friendly efficient professional card.

Dec 13, 2018

Really nice people and professional staff

Dec 7, 2018

This was my first visit with Dr. Colin Kinjo and I was very pleased that he was patient with my eye exam and explained all things pertaining to my eye problems with knowledge and helpful suggestions. I Thank Him!

Dec 5, 2018

I was very impressed with the customer service here. All the employees friendly and ON IT. Dr. Scott was awesome! Can't wait to get my new glasses.

Dec 5, 2018

Demers is simply the best. I wouldn't trust my eye care with any other.

Dec 4, 2018

Scott and Dr. Old were both very efficient and pleasant.

Nov 30, 2018

First visit and I felt very comfortable. Good service.

Nov 27, 2018

A pleasure to visit Demers, they are professional and pleasant. The doctors and staff really care about their patients. My whole family are patients!

Nov 22, 2018

He was so kind and very thorough. He explained everything in detail so we could understand.

Nov 22, 2018

I had my first visit here after being referred by a couple coworkers and was very impressed. I was able to schedule an appointment without waiting 2 months for my previous Dr to have an opening. The wait in the lobby area was very minimal and the Dr was thorough. I'm glad I gave them a chance.

Nov 20, 2018

My first visit was very good. The staff was cordial and friendly. Dr. Kinjo was very thorough & I appreciated the time he took. I would recommend his office.

Nov 17, 2018

The staff as a whole was very professional and friendly.

Nov 16, 2018

Highly professional. They have extremely courteous staff and they bend over backward to help the patient and their needs.

Nov 14, 2018

Always consistently friendly and great service. Family-focused and professional. I am not loyal to many businesses, but DeMers is one that I would never hesitate to recommend and one that I will always use for my eye care.

Nov 13, 2018

I've been going here for years and have always had a pleasant experience. The staff is so professional. Highly recommend !!

Nov 10, 2018

DeMers is a very efficient and friendly office. We went there to see a specific optometrist. His name is Dr Kinjo and he is the best optometrist we have ever had! We left Pritchetts because he went to DeMers. Did not realize that following Dr Kinjo would bring us to such a great office!!! We love Dr Kinjo and we love DeMers!!!

Nov 7, 2018

Great people, everyone at

Nov 6, 2018

I came in without an appointment because of vision issues I was having in one eye. I was examined and on my way within an hour. Thorough exam and everyone from the receptionists to the exam people to the Dr were extremely understanding of my anxiety and helpful. Dr was great answering my questions and making me feel better.

Oct 30, 2018

Great office, and Dr. Demers is wonderful.

Oct 30, 2018

Even though I've moved to the North Valleys, I still take my family to DeMer's because they are worth the drive across town. The office staff are always friendly and the Dr's are amazing. I always know exactly what's going on with my vision because Dr. Scott DeMers makes sure he takes the time to explain everything to me-even when there's no change from the previous year which I really appreciate.

Oct 30, 2018

I always do so, i’ve been going here for a very long time.

Oct 26, 2018

They are the best , most professional, eye doctors ever.Been going to them over 20 years They are like family..Have always got me right in on an emergency, .Ten stars are not enough

Oct 25, 2018

What a kind and professional office. Dr. Scott was tremendous. A very thoughtful and thorough exam as well. Nice job

Oct 24, 2018

Thank you for your thorough attention and explanations to my situation, Dr. Scott. Also, thank you very much for checking my husband's eyes on the "spur of the moment". We'll both return next year!

Oct 23, 2018

Very through exam very knowledgeable, great staff very helpful and nice

Oct 18, 2018

I leave the back office staff 5 stars, i did not feel very welcome when I walked in at all, I almost left.. Blonde gal was really rude about not receiving my pre auth, I actually gulped and was totally embarassed by how she reacted to not getting it in front of everyone. I stepped outside to gain my composure and call my Dr for one.... If it wasnt fot my eye hurting I would have left. Dr Scott was amazing and so was the first guy who took me back, it is really busy there, but feeling welcome is the most important thing ever. Im a big yelper, but will refrain for the moment as the back staff was awesome... and I really like Dr Scott.

Oct 18, 2018

I recommend DeMers to all of my friends. I feel that all of the doctors and staff really care about my well being. I also appreciate that I do not spend a lot of time waiting. The office is efficient and doesn't waste my time.

Oct 17, 2018

All of the staff are welcoming and the doctors are great.

Oct 17, 2018

Colin Kinjo, O.D. gave me thee absolute best eye exam I have ever had. He is a true asset to Demers. I look forward to many more years with him as my optometrist.

Oct 13, 2018

Always a great experience!

Oct 13, 2018

Dr. Scott and the team are the best. Can't think of anyone else I would go to !!!! 5 Star !!!!!

Oct 12, 2018

Love this office staff is always friendly and welcoming. Also love the large selection of glasses.

Oct 12, 2018

The treatment my Husband and I received was wonderful. This practice is tech savvy and ahead of the curve. I feel like I have learned more in one eye appointment here, than I have in the years I was visiting my other Dr.

Oct 11, 2018

Thank you for such a thorough exam!

Oct 6, 2018

The exam was quick and started on time. The staff is friendly and helpful. Most noteable, though, was the fact that everyone was understanding and accommodating when it came to having my 8 month old with me. I was bottle feeding her for part of the appointment and she was crying for part of it as well, and no one was annoyed or perturbed at all. Everyone was very kind and didn’t seem bothered at all. Very excellent practice.

Oct 6, 2018

Was very impressed with Dr.Old with the her help and experience with my condition of Bell palsy and the best way to treat my eyes affected by it

Oct 6, 2018

Everyone was so helpful and friendly it’s a pleasure going there

Oct 5, 2018

The staff here have always been amazing. They ate always helpful and pleasant to deal with

Oct 4, 2018

Excellent service! Definitely recommend!

Oct 4, 2018

Everyone is friendly and willing to help find a solution. I was a little concerned with one of the doctor's tone and way of speaking when talking to our child, whom she was examining.

Oct 4, 2018

Terrific service as always

Oct 4, 2018

Dr. Old is such an amazing Dr.! She is kind and always looking out for your best interest! I will never not go to this company. My mom went to Demers when she was growing up, I went to Demers while I was growing up and now that I am an adult I still go here. All the staff is just amazing!

Oct 2, 2018

Great service and great people, very pleasant.

Sep 27, 2018

Demers is the best. They are so patient with my two kids and I am very thankful for their kind staff and amazing doctors.

Sep 27, 2018

Very informative, explained everything to me. I was brought back for exam before I even finished first line of initial paperwork. Friendly staff with no pressure. When I brought my kids in they were the same way. A lot of eye dr's out there are eager to sell something that is not needed I have not felt that way in this office, and each member of my house has been seen by 3 different providers.

Sep 26, 2018

Great experience always! Everyone is friendly, I was taken in almost immediately, hardly had to wait to be called. Doctor was so nice and very professional! Very clean and they sanitize everything. I love this location!

Sep 25, 2018

I was very pleased with the organization and layout of the office space, the friendliness of the staff, and the knowledge each team had in their specialty. I've already mentioned this office to a few people after my first visit!

Sep 24, 2018

My most recent experience with this first-rate eye care group was excellent. From the welcoming staff that greets you upon your arrival, through my examinations, insurance coverage questions being explained and selecting new glasses with my new prescription, I could not have been happier. Additionally, it was thanks to Dr. Tamara Old that I was able to be seen by an exceptional surgeon that did a great job with the cataract surgery that I badly needed on both of my eyes.

Sep 24, 2018

Friendly efficient informitive

Sep 22, 2018

Your staff is excellent...Very helpful, friendly, and very efficient. Dr. "Scott" is thorough and a very nice guy.

Sep 21, 2018

Everyone is super duper friendly and really patient. The place is really clean and full of light and welcoming.

Sep 20, 2018

Timely, efficient, and friendly!

Sep 20, 2018

Always very pleased with the staff from the front to the back of the house. The Doctors are great - I have been seeing Dr. Scott since he started the practice. The staff is very knowledgeable about what is covered by insurance and what isn't and they are great at explaining the coverage.

Sep 20, 2018

The people are so nice and you never have to wait long

Sep 20, 2018

as always, nothing less than excellence from front desk, to Clara, Dr. Scott and my favorite Michael, who fixes my glass frames, a lot.

Sep 19, 2018

The office staff is always helpful, friendly and on time. The physician always explains things in a way that can be understood.

Sep 19, 2018

Staff was so friendly and helpful

Sep 19, 2018

Love everyone on staff! Everyone is always so nice and professional

Sep 16, 2018

I love DeMers! I went as a kid forever ago and had insurance change quite a few times but after my husbands co-workers had such good things to say we both made appointments and went in yesterday. Everyone we encountered were so friendly and Dr. Kinjo was the best eye doctor I’ve seen in such a long time! He was patient and answered all of my questions thoroughly without making me feel dumb.. lol. But I really enjoyed my experience here and will be recommending everyone I know to come to DeMers!

Sep 15, 2018

Friendly and professional.

Sep 15, 2018

My sister and I have been with the DeMers Family Vision Group for a long time and each appointment is just so enjoyable. Family is the right word in their Title. The combination of the Staff and Doctors is such a perfect match. God Bless each and everyone of you for the wonderful caring work you do for all of us.

Sep 13, 2018

Staff and the doctor were very friendly and efficient. Very pleasant office.

Sep 12, 2018

Excellent, friendly staff. Everything was explained in language I could understand. All of my questions were answered and I was not rushed during my visit.

Sep 11, 2018

Been going to DE Mers vision group for 3 years. Great doctors pleasant staff.

Sep 8, 2018

My last visit was nothing short of amazing! Dr. Scott was so patient and willing to thoroughly answer ANY questions that I had. Mike took the time to assist me in finding the perfect glasses and never made me feel rushed or pressured. I truly had a wonderful experience- as always! This office is AWESOME!

Sep 7, 2018

Love seeing you all. Always like seeing old friends , but also feeling like I get the best care.

Sep 7, 2018

We love the Demers and their wonderfully helpful and kind staff. Always so thorough and informative. The frame selection is amazing, service is being great!

Sep 4, 2018

Fast service excellent office staff and great eye care

Aug 31, 2018

Always the best, Thank you!

Aug 31, 2018

Five Star... Steller office staff and Dr Scott DeMers

Aug 29, 2018

Fast and friendly. Glad I went to DeMers for my eye appointment!

Aug 29, 2018

Doctor was very polite, kind and attentive. DeMers eye technicians are also very warm and helpful. Been coming to this place for the last 7 years and satisfied with it so far.

Aug 28, 2018

Great, friendly and fast.

Aug 24, 2018

Staff treated me as a welcomed guest. The doctor gave thorough explanations of everything he was doing, was very personable and we even had some interesting conversation about technology. Amanda was awesome, helping me choose the glasses that we're best and look the best, and are the most durable.

Aug 23, 2018

my checkup was a very pleasant

Aug 23, 2018

I have been going to demers for years , always professional, always very nice and pleasant visit

Aug 20, 2018

Nicest staff and knowledgeable friendly caring doctors.

Aug 18, 2018

Dr. DeMers is the best !! I would recommend him to everyone !! The whole staff is wonderful.

Aug 16, 2018

Dr.leslie is amazing . Great personality and she spends the time to explain everything

Aug 16, 2018

Awesome doctors and staff. Never any problems getting an appointment or getting in on time! Thorough exam & great glasses!

Aug 14, 2018

They are friendly, patience, and all the different Luxottica eyewear brands.

Aug 12, 2018

I already did an evaluation this am but happy to do another one. Outstanding experience with Dr. Old and your entire office. definitely five stars!!!!

Aug 11, 2018

Great staff very welcoming.

Aug 11, 2018

The environment and staff were very welcoming.

Aug 11, 2018

Very nice staff I was in early and they took me early. Every one is friendly.

Aug 10, 2018

I showed up thinking my appointment was that day, but I actually scheduled it two weeks later at the same time. They all accommodated my schedule and saw me right away. From the optometrist to the office staff, they are all incredibly kind and professional. Would definitely recommend.

Aug 10, 2018

Everyone was great! I appreciated the way they took my questions seriously and were so considerate .

Aug 10, 2018

For sure 5 stars! Dr. and staff are all very friendly. Never once had a issue in all the years I’ve been going there. Highly recommended.

Aug 8, 2018

Great experience with Dr. DeMers!

Aug 3, 2018

Called to see if they have any openings and lucked out. They are generally scheduled out a couple days but I was able to get a same day appointment. Came in on my lunch and was able to get out and still get something to eat. Staff was very friendly; paperwork was marginal and did not get the strong sales push that I have experienced at other locations.

Aug 2, 2018

the staff and doctor were informative and friendly

Aug 1, 2018

Very helpful staff and knowledgeable doctors. They made my experience easy

Jul 26, 2018

Dr Old was and has always been very efficient. Always takes the time to explain whatever the issue is and always helps me with my vision. I will continue to choose Dr Old as my eye doctor.

Jul 21, 2018

I'm sorry that this was my last appointment, because of moving. I have told many people about you. Thank you so much.

Jul 20, 2018

Wonderful exam and the best Doctor.

Jul 20, 2018

Always courteous and professional. The doctors and staff display professional conduct and concern for patients' well being.

Jul 20, 2018

Really like the new doc! Dr. Kinjo is an excellent addition to the team. I wouldnt consider going anywhere else.

Jul 19, 2018

Great professional service

Jul 19, 2018

I’ve been going to Dr. Scott for several years and I wouldn’t go anywhere else! I love jow everyone is so friendly, make you feel comfortable and get the care you need! Awesome job in every aspect!

Jul 19, 2018

the entire office is friendly and very helpful. we arrived early (having a 2 year old, things can go awry) and were seen right away.

Jul 17, 2018

This was the most thorough exam I’ve ever received in many decades of eye exams. And time was taken to explain everything clearly. Also, there was no wait time once I arrived.

Jul 12, 2018

The staff at this office are all really well equipped for question-heavy patients like me as well as very calming during exams or eyedrop administration which is a huge bonus.

Jul 9, 2018

I can't think of a need for any changes in your procedureso ! Great job !

Jul 7, 2018

The customer service is great. Appointment was on time. Dr Olds was concerned about my vision

Jul 7, 2018

It is a very pleasant office with helpful people.

Jul 5, 2018

Good selection of frames, and friendly staff. My time spent waiting for my eyes to dilate was quite comfortable.

Jul 5, 2018

Everyone was very friendly

Jun 30, 2018

Outstanding service. Couldn't be better

Jun 30, 2018

Pleasant and informative

Jun 26, 2018

Very knowledgeable and helpful. I am most comfortable going there

Jun 26, 2018

Front desk staff is very friendly and accommodating and the doctor was great! I had an appointment and waited less than 1 minute before they took me back.

Jun 24, 2018

Demers office is the best. The office staff is always so friendly and a smile.

Jun 21, 2018

Great service, with a smile. Everything explained, patiently and thoroughly. Great selection of frames, and excellent prices and multi-frame discounts. Very happy today.

Jun 21, 2018

EXCELLENT SERVICE ALL STAFF ON INITIAL VISIT

Jun 21, 2018

The staff is always super helpful and friendly and Dr Scott is the absolute best! I have been a patient for years and years and couldn't be happier with the service every time.

Jun 20, 2018

I have never had an eye exam that lasted 2 hours! I feel like the Dr. was jumping from 1 patient to another. I didn’t feel that personal caring from the experience. The Dr. told me that the dialation would take 15-20 minutes and he would come get me. After over 30 minutes, I finally said I had somewhere to be. I still waited 15-20 minutes after that! That’s rediculous!

Jun 20, 2018

Friendly office and service!

Jun 19, 2018

This Vision group is awesome!!! they are so professional and they make you feel so comfortable with all your vision needs, they explain everything so you understand and are comfortable

Jun 16, 2018

I love coming into DeMers for my eye appointments. I've seen Dr. DeMers in the past and was very happy. I needed to make a quicker appointment for my last visit and opted to see Dr. Old. She was very professional and took the time to ask me about my eye health as well as giving me information on how to avoid or resolve any issue I was having. Their technology is quite impressive and I love shopping for my new frames in the Optic department after my appointment.

Jun 16, 2018

Such a Fantastic Experience! This office and it’s employees are fantastic! The office was clean and organized, everyone was nice and happy. All of my questions were answered well and I could not be more pleased. Will be returning.

Jun 16, 2018

Really like the office and the staff very friendly and helpful.

Jun 16, 2018

I really like the doctor. I found him extremely thorough and he explained my dry eye better than anyone ever has! He was excellent.

Jun 16, 2018

This business is GREAT! I'm a truck driver and had ruined my glasses. I walked in got a prescription from Dr. Scott, a set of frames from Robert and paid with Gina(?)...all in 2-3 hrs. They knew I could not wait days. And they responded with true compassion and professional attitude, I got my sight back. I live in Oregon, but I'm already thinking of a way to make these professionals my permanent eye care team.

Jun 15, 2018

Always on time with a very through examination and I receive a clear and thoughtful discussion regarding the health of my eyes.

Jun 13, 2018

Professional and caring staff.

Jun 9, 2018

Great service, everyone listened and provided eye ware that I needed and no more. Reasonable prices - plenty to choose from. Very professional

Jun 8, 2018

Very pleasant, very helpful. I am very pleased

Jun 6, 2018

I’ve been coming there since I was 18 and absolutely love the staff and the doctors. Thanks for always being so friendly when I come.

May 31, 2018

I was amazed how quickly you got my son in to be seen and how efficiently the office worked to make it a quick and pleasurable experience.

May 31, 2018

Tha only negative I can give the office is not enough designer glasses , my husband and I drive from Susanville. I would like to see Jimmy Choo Coach, Gucci, Versace that would be great.

May 25, 2018

Love you all. Best eye care ever.

May 22, 2018

Both my children have seen Dr Scott and Leslie Demers and they both love going there. We did not have to wait long. We were seen almost right after we checked in for our appts and they were very good with our kids who are 4 and 5. We saw dr leslie last year and dr Scott this year. Friendly staff and very efficiently run.

May 20, 2018

Dr Scott Demers is very thorough and professional. All the folks working here are nice and helpful. Thanks a lot .

May 18, 2018

Dr. Scott and staff are incredible. We had called over the weekend due to some vision concerns that had popped up suddenly. The staff was quick to call back on a weekend and schedule an appointment with us for the very next day. When we arrived the staff acted as if my appointment had been scheduled for months and treated us amazing. We felt wanted and helped. They were courteous, understanding, kind, thoughtful, and knowledgable. It was a great experience and we are looking forward to using DeMer family vision group for all of our future vision needs.

May 15, 2018

Quick service, nice reception and doctors, answered every question I asked

May 15, 2018

Your office staff, Doctors and all the different tests are the best I've ever encountered. Thank you for being so thorough and friendly!

May 14, 2018

Total experience was a pleasure, helpful and courteous staff, knowledgeable and approachable physician.

May 14, 2018

Very professional and accommodating.

May 13, 2018

Wait time a little extended because Scott and Leslie had a baby daughter during our appointment. Dr. Old was just excellent on short notice for our exams.

May 11, 2018

Your staff is excellent and doctor awesome! Love this office!

May 10, 2018

If there was a six star rating, that would have been my choice. Professional, knowledgeable, and welcoming staff. Dr. Olds is excellent and honest. She takes the time to explain everthing to you and shows an interest in your overall health and well being. I am 71, have lived in six states, and this is the best practice I have experienced.

May 10, 2018

After a visit an updated prescription should be sent to the patient. Unless there is a law/HIPPA forbidding sending information via email.

May 8, 2018

All staff is very professional with great customer service! All family members are always treated well.

May 7, 2018

Excellent service by a knowledgeable staff.

May 1, 2018

Really good service thanks to everyone who helped me.

Apr 29, 2018

Had a wonderful visit. Everyone there makes you feel like family and take their time with you.

Apr 27, 2018

Professional, very customer oriented. Welcoming and extremely helpful

Apr 26, 2018

My appointment was thorough, professional and I enjoyed meeting with Dr. Scott DeMers.

Apr 25, 2018

Everyone is very nice and so very helpful!

Apr 24, 2018

Apparently we mixed up on our appointments and you still fixed it so I could get seen. I appreciate that.

Apr 22, 2018

Absolutely the BEST staff of any other eye care specialist I have seen. I encountered Jennifer as I walked in the DeMers front door, I walked in to inquire if my insurance was accepted, and Jennifer took it from there. She is very professional and courteous. When I went to my appointment, again Jennifer with a SMILE welcomed me. Dr DeMers clinical assistant was SUPERB with my eye testing, the woman (sorry don't recall your name) who helped me select the perfect frames for my new glasses was kind and went above and beyond to locate the exact color I wanted (I tried on the frame and loved it but it was not the color I wanted) so she promptly went to her desk, looked to see if they had the frame in stock, and ordered the frame for me! I have mentioned a few employees, but you can take it from me, a medical coder in the business for 23+ years, can tell you.....the DeMers Family Vision Group is ON POINT for the BEST eye care group I've ever received service at!!!

Apr 21, 2018

Always very nice staff. Great experience.

Apr 20, 2018

They did a great job and went over and beyond to help me afford my contacts and answer questions

Apr 20, 2018

We have been coming here for years. Everyone from the front to the back are the best we have ever encountered.

Apr 19, 2018

Top notch services, from the front desk, to the testing techs, to the opticians and most importantly the Optometrist. Wouldn't even consider going anywhere else.

Apr 19, 2018

I generally avoid yearly exams with doctors. Not with Dr. Scott DeMers. Since my first appointment when the Dr. detected a freckle in my eye that previous Dr's had missed and could have been potential dangerous. Within 2 hours of that appointment Dr.DeMers had contacted my previous Dr. and obtained copies of that visit and called a specialist to consult the finds. He then promptly called me with the information. I have never had any Dr. act so quickly on my behalf about health concerns.

Apr 19, 2018

Felt pressure to buy glasses in house. Made me feel very uncomfortable when I chose to go else where.

Apr 19, 2018

DeMers Family Vision Group has always been very professional and the staff is friendly and great. Dr Leslie is amazing !!

Apr 18, 2018

My son was treated like a little King in this office. I could not have asked for a better optometrist to see my son

Apr 17, 2018

Everyone is pleasant and happy and you are greeted as you walk in the door. The staff is thorough and they use all the best equipment. I have been coming here for 10 years and I would not dream of changing.

Apr 15, 2018

The doctor did a great job at extracting the metal out of my eye. Thanks

Apr 14, 2018

Staff was very pleasant and helpful. The Dr. was very knowledgeable, provided me with several alternative treatments, and I never felt rushed although I had many questions.

Apr 13, 2018

This is always a speedy process for me. I'm never rushed, they're just peacefully efficient. Kind, happy and calm.

Apr 11, 2018

After being a manager in an public service office for 34 years, I am well aware of how a professional office should function. This front office staff was friendly and helpful, as well as the back office staff. Dr. Leslie DeMers was very personable and spent more than enough time focused on my appointment needs. I scheduled my appointment based on my observation when I accompanied my husband on his 1st visit to the office. I was impressed, and believe me I am picky when comes to professional service.

Apr 10, 2018

The whole staff at DeMers are very friendly and helpful.

Apr 7, 2018

Your firm is the most professional and caring vision care I have experienced - 50+ years.

Apr 5, 2018

Amazing Kindhearted Staff! The staff in this practice are so kind! Dr. Leslie always has a smile on her face and is incredibly friendly. It makes me feel comfortable talking with her. Toffee was such a great frame expert. I really appreciated her honesty with what frames looked good with my face shape. I wish everyone had a great eye doctor like Dr. Leslie.

Apr 3, 2018

I love Dr. Old and DeMers' no-pressure sales vibe.

Apr 2, 2018

Our visit to your office was very nice. The staff is amazing and makes you very comfortable. Please don't ever change that. Thank you

Mar 31, 2018

Dr. Old is wonderful. She thoroughly explained all facets of my exam and what I can anticipate in the future.

Mar 29, 2018

Very accommodating, I was able to secure an appointment on short notice. The staff and doctor listened to my concerns, were incredibly kind and knowledgeable. Very little wait time and the appointment moved in a timely manner, I would highly recommend DeMer's.

Mar 28, 2018

Everybody was super friendly, I hadn’t had an eye check in years and didn’t realy know what to expect, but they made it a very comfortable visit and I would recommend to anybody needing their eyes checked!

Mar 28, 2018

Absolutely spectacular service. I had a horrible, incredibly expensive and rude experience with Lenscrafters and a coworker recommended DeMers to me. The service, expertise and patience we beyond the best. On a scale of 1-10 I would give them a 20!!!!

Mar 25, 2018

Everyone here is professional and so friendly. They explain everything they are doing and why they are doing it, and in ways that you can understand. Additionally they answer all your questions. At check out all your charges are explained and the reasons for the charges. A great place to add to my list of providers.

Mar 22, 2018

I received very helpful information needed to help me make an informed decision concerning a possible eye surgery.

Mar 20, 2018

Staff is friendly and knowledgeable.

Mar 16, 2018

It was overall pretty good, but I got my eyes dilated and after I went outside it was extremely bright, usually places that I used to go to give me sunglasses, I don’t know if they forgot but it made it extremely hard to drive and made me irritated because I could’ve hurt my eyes.

Mar 16, 2018

The greet and admin staff very knowledgeable, efficient and friendly. The technical staff was also efficient, friendly and explained what they were doing and answered questions with knowledge. Dr. Old was skilled and took the time to explain details about my concerns and has a wonderful chair-side manner. She made me feel my questions/concerns were important and I never felt rushed. I came comfortable about the eye/vision concerns I had.

Mar 15, 2018

i found my experience at DeMers a very pleasant one....staff was great and very helpful and i enjoyed very much my exam w/Dr Old(as much as one can enjoy an eye exam..) Wouldn't hesitate to go back

Mar 15, 2018

Wonderful experience! Dr. Scott DeMers was so personable, friendly, and helpful. I felt very comfortable with the treatment plan, and diagnosis. I have been struggling to find a good doctor, so happy I found you guys!

Mar 14, 2018

Was completely happy with my entire experience.

Mar 13, 2018

I love the up to date technology. Great staff and awesome optometrist. It was so hard to find a trust worthy optometrist where I reside so I'd rather travel a little for quality service. Thank you and keep up the exceptional service.

Mar 10, 2018

Amazing experience, very professional and I felt welcome.

Mar 9, 2018

Everyone from the receptionists to the doctors were extremely kind and helpful, not to mention quick! Doctor Tamara Old answered all of my questions very thoroughly and walked me through each step of the check up. After my initial checkup, I was picking out a pair of frames for myself when my eyes became so dilated everything was a little blurry. Luckily, Toffee gave me her honest opinion about which frame looked best. She was so patient with me! It was overall a great experience and I would recommend them to anyone!

Mar 9, 2018

Great check up. The whole team was great.

Mar 9, 2018

First appointment at your office, very professionally run meet all my expectations.

Mar 8, 2018

My check up was excellent.

Mar 8, 2018

Everyone is very friendly and helpful

Mar 8, 2018

As a third generation patient of DeMers, i am always happy to see the quality of service and friendliness of the staff has never changed

Mar 7, 2018

I needed to see an ophthalmologist quickly regarding an issue I had with one of my eyes. DeMers got me in quickly (the next day and I called at 5 p.m.) and resolved my issue. All staff was very professional and the doctor and technician were both very informative as they went through their procedures. I was so impressed that I made an appointment for my wife before leaving.

Mar 7, 2018

Awesome in every respect thank you

Mar 6, 2018

Love everything about this place. Dr. Old is warm and understanding, and all of the support staff are super nice. Absolutely will be returning.

Mar 5, 2018

Very fast, professional and helpful in choosing glasses

Mar 4, 2018

The front office staff were friendly and very helpful. Dr Scott was very thorough in explaining each process and very friendly. We missed the hispanic employee reception area, her pretty smile and personality was above reproach.

Feb 28, 2018