Reviews

All the staff was exceptional as always. Emily was so kind as she did all my tests (some more than once) and never lost her patience with my slowness.

Nov 30, 2021

Everyone is very nice and friendly. The doctor took time to answer all my questions and did NOT rush me out of the office! They wait until everyone’s taken care of before they close their doors and that’s what makes this office so great!

Nov 30, 2021

We had a very pleasant visit for our eye exam. We were not able to see Dr. Scott, rather we saw Dr. Oak. She was very informative and thorough. Staff was also very nice and efficient.

Nov 27, 2021

The staff was wonderful. The exam was thorough and they explained everything about the eye exam. If you want a great eye exam, this is the place to go.

Nov 25, 2021

Always timely and professional. Life savers

Nov 24, 2021

I really like the doctors Old and Scott. They are always kind and thoughtful. I also like prompt service they give. All questions are always answered.

Nov 18, 2021

Liked the eye glasses tune up

Nov 16, 2021

Dr Leslie was very knowledgeable, helpful and friendly. I had some anxiety going there but they quickly put it at ease. I also got some excellent recommendations for some beneficial supplements to maintain eye health.

Nov 16, 2021

Please do not let your employee's teenage children lounge about in the waiting area. One of them was sleeping (it appeared) in the lobby. I thought it was a homeless person. Very unprofessional. No reason the teenager couldn't have been relocated to the back of the office in an employee area.

Nov 15, 2021

Always professional and give the best quality care

Nov 12, 2021

Great Staff and Dr Demers is both professional and personable, I would highly recommend this office.

Nov 11, 2021

This was my first time to see Dr. Scott DeMers I was very impressed with the staff, they were professional and had me in within 20 min with all my preliminary test done waiting to see the doctor. Within 10 min Dr DeMers came in very professional and also explains everything so that a layman can understand my problems.

Nov 11, 2021

I had been going to same eye care professional for several years. Two years ago she made a mistake and denied it,… after being proved wrong never apologized. I overlooked it and went back the next year,… this time her mistake cost me a couple hundred dollars. I really didn’t want to go out of my comfort zone and try someone new,… but I am so glad I did! Everyone at the DeMers office was wonderful and I am so grateful I finally branched out into new somewhere new!

Nov 10, 2021

This was my second annual visit with Demers and I have absolutely nothing but kind words to speak of this place. The staff is always cheerful, kind and professional. I like the fact that they send you email and text notification reminders for your upcoming appointment. Prior to this I had used Walmart vision center, thinking it was the most affordable option. I actually picked out nicer brand name frames this time and paid less than what I spent on one pair at Walmart. Dr. Scott Demers was wonderful and I spent less money than I had planned on. I couldn’t be happier.

Nov 4, 2021

The staff are always seem happy and are very kind and helpful.

Nov 3, 2021

I received wonderful service and Dr. Demers left me feeling confident about my eyes after our consultation. I would recommend anybody to visit their practice.

Nov 2, 2021

Very nice office staff and great service from the doctor and assistant. There was one assistant that seemed very gruff, but for the most part they were nice and effecient. Clean office, and great location for me to get to..

Oct 30, 2021

Your staff are knowledge and friendly. I appreciated the cleanliness of your office.

Oct 30, 2021

I had an appointment set at a specific time and was early and had to wait only a few minutes before being seen by one of the staff. Shortly after my initial evaluation I was seen by Dr. Demers who conducted a thorough examination of my eyes and prescribed the appropriate medication to alleviate my problem. I was extremely pleased with the experience that I received from DeMers Family Vision Group!

Oct 29, 2021

My husband and I have both always had the best service here. Friendly and helpful! Dr. Scott is great! Even helped me pick out my glasses

Oct 28, 2021

Everyone at the DeMers Family Vision Group strives for excellence and provide +10 level of customer service. It is a delight to work with and be a patient at DeMers Family Vision.

Oct 26, 2021

We have previously sent several people from here to you and just did another. Round Mountain folk love you.

Oct 26, 2021

Everyone at DeMers Family Vision Group is so nice and professional! Thank you!

Oct 23, 2021

Professional, complete and detailed examination, goes the extra mile to insure you have the best evaluation and recommendations. Across six states in which we’ve lived in over 70 years, DeMers is the best vision services provider we’ve had.

Oct 22, 2021

My first time getting an eye exam. I thought the service was great and the office was run very well.

Oct 22, 2021

Love this office!! My whole goes here. From My parents to my children.

Oct 21, 2021

I got something in my eye while out of town. I called while on the road headed back home and they got me in the next morning. It took Dr.DeMer (woman) less than 10 minutes to locate it and extract it. She is GREAT!!! They are ALL so professional, helpful, nice, and skilled at what they do.

Oct 21, 2021

I Highly recommend DeMers Such a warm and friendly group of people! They really know what they’re doing:) Thanks a bunch.

Oct 20, 2021

My first visit was with Dr. Scott DeMers. It could not have gone better. The office is Very clean. The staff was friendly and helpful. I really like Dr. DeMers, he was friendly, answered my questions and actually talked to me. I will go back and tell my friends to go also.

Oct 20, 2021

Uses up to date technology which helps the appointment speed and accuracy

Oct 20, 2021

Wonderful experience ! Caring and knowledgeable staff and Dr.! I’ll be a lifetime patient !

Oct 19, 2021

Doctors are first rate! Dr. Demers and his family have always provided the highest level of care an service. They are genuine, compassionate professionals who clearly love their work and value their patients. Despite being a very busy practice, they never rush their clients and always take time to talk and more importantly, to listen. I wish more medical professionals followed this model. Healthcare in this country has really lost its way in the past two years. Demers Family Vision Group has not.

Oct 17, 2021

The staff seemed very knowledgeable and competent. The experience was a good experience. I plan on returning for my next appointment.

Oct 15, 2021

Very professional staff. Quite pleasant and curtious.

Oct 13, 2021

The office functions like a well oiled machine. Almost no wait time. Very friendly staff.

Oct 13, 2021

Very pleasant staff, clean and very helpful

Oct 12, 2021

DeMers Family Vision Group is a fantastically operated service well staffed and very organized. Every staff member is an expert in their part of the operation. Professionalism unmatched anywhere.

Oct 10, 2021

This was my first visit and it was a great experience. The staff was very friendly and helpful. The doctors were friendly and knowledgeable.

Oct 10, 2021

The doctors and staff are so friendly and knowledgeable. They are amazing!

Oct 10, 2021

The staff and professionals at DeMers are always friendly, professional, and helpful. I’ve been going to them since I was a child and always receive high quality service.

Oct 9, 2021

Friendly staff. Very knowledgeable

Oct 9, 2021

Great service .. did not have to wait in the lobby at all got me in and out fast it was great..

Oct 9, 2021

DeMers Family Vision Group is an amazing facility. All the staff are very helpful and friendly. Dr. DeMers is awesome! She really took time to examine my eyes, check my vision, and fit me with the best contacts to improve my vision. Best in town!

Oct 8, 2021

I have been going to this practice for a long time and would not want to go anywhere else. Everyone, from the front office staff to the Dr's, is always so friendly and knowledgeable and they make every visit a pleasant experience.

Oct 8, 2021

Super friendly stuff and was fast! Definitely would recommend 100!!!

Oct 8, 2021

Great team of professionals , starting with first phone call to ask for the appointment, untill the end ,they provided excellent service and care.

Oct 8, 2021

Dr. Scott Demers is very upfront and honest in his profession. it is comforting to know that people in the medical field exist today that do their profession without allowing greed to be their main objective in their profession.

Oct 7, 2021

Great experience every time!

Oct 7, 2021

Excellent quality, professional and efficient experience, this is my new Optometry office.

Oct 7, 2021

DeMers is the place to go for great vision care. They provide excellent service with all the latest technology. Scott Demers explained everything in terms I could relate to. The staff are warm and welcoming and everyone works well together. Thank you to everyone.

Oct 7, 2021

I love all the DRs.in this practice! They are all personable and professional.

Oct 6, 2021

Service is great all the time

Oct 5, 2021

The staff at demers are so helpful and nice , I had to get in same day cause I got hit in the eye and they squeezed me in without an appointment and it wasn’t a long wait at all . Would definitely recommend to anyone looking for a primary eye doctor

Oct 2, 2021

Such an excellent experience at DeMers! For the first time, I was fitted for contacts correctly. They were caring, attentive and knowledgeable. My daughter also went and loved her experience! 1000% recommend!

Oct 2, 2021

Dr. Leslie DeMers was super approachable and easy to talk to about eye stuff and non eye related topics. I love that they have longer hours on Thursdays. The staff is super nice and polite. I love that this is my place to go to!

Oct 1, 2021

From Dr. Demers to the staff, everyone is so nice, friendly and very accommodating. Office is very clean. So many glasses to choose from and ease of scheduling or cancelling an appointment.

Oct 1, 2021

Highly skilled, professional, personable, trustworthy, and efficient are keywords that describe DeMers Family Vision Group. I look forward to appointments.

Oct 1, 2021

Friendly and thorough. Dr. Leslie Demers was very professional and did a thorough job of examining my eyes. Recommended no new glasses at this time

Sep 30, 2021

I love this Dr. The staff was very friendly and I was seen in a timely manner. I would definitely recommend Dr. DeMers!

Sep 30, 2021

My visit to DeMers was exceptional in almost every way!

Sep 29, 2021

The whole experience at DeMers was great. They had appointments available the next week, were professional and courteous, knowledgeable about my eye health, and took the time to help me find the right glasses at the right price.

Sep 27, 2021

All staff are so courteous, I appreciate so very much. Professional and knowledgeable at all times, I enjoy my appts. and look forward to many to come.

Sep 24, 2021

We,whole family,been with Demers service for 20 plus years started with Dr.Scott grandfather.The staffs are friendly,friendly and served with smile.Dr.Scott is the best!!!

Sep 23, 2021

This seems like a very well run office. I was greeted when I came in, my testing started within a few minutes of my appointment time, the staff and Doctor are all very personable, professional and knowledgeable. I was quite pleased that the eyeglasses technician respected the allowed amounts on my insurance and did not try to pressure me into upgrading everything. I am very satisfied with my care.

Sep 23, 2021

the best service I've ever received at a eye doctors office. excellent

Sep 23, 2021

Everybody there is great and I get all the help I need. Thank you

Sep 18, 2021

Very professional, well organized staff was very caring and helpful. I arrived early no waiting had done all paperwork prior to my arrival taken right in no waiting. Very good experience would strongly recommend them to family and friends.

Sep 18, 2021

I appreciate how Dr. Leslie took the time to thoroughly answer all my questions and go over in detail my eye condition test results and explain my eye care. Very good customer care.

Sep 16, 2021

5 star!!! very professional, friendly, kind & smarts doctor & staffs Thank you for having us in your very clean clinic....

Sep 15, 2021

Best optometrist in town! We found DeMers about 3 years ago. I can't say enough about the whole Office! A+ Service with compassion. Dr. Scott was so caring and listened to my concerns about the effects of my health conditions on my eyes. He took the time to address my concerns. Always a pleasant experience.

Sep 15, 2021

Fabulous customer service throughout establishment. Everyone appeared happy with their work environment and were very conscious of their mask wearing. Dr. Old is amazing. So thoughtful and thorough with a side of humor. Side thanks to the women who helped me with glasses and initial intake. Overall great experience.

Sep 10, 2021

Very professional staff. Always look forward to my apts. Thanks very much for all your help. !

Sep 10, 2021

Service is fast and everyone is friendly

Sep 9, 2021

I come here from Colorado because I really trust Dr. Scott. However, I was disappointed because Gina wasn't there.

Sep 9, 2021

The best staff. Dr. Scott is wonderful.

Sep 9, 2021

I’ve been so pleased with the care from the DeMers. Their willingness to help coordinate care with other doctors for related medical conditions is outstanding. Highly recommend

Sep 9, 2021

All the staff at DeMers is friendly, professional, and courteous. I have used this business for all my eye exams for years.

Sep 9, 2021

Fast, friendly, informative, great choice

Sep 8, 2021

Very friendly and such capable staff and Dr Scott was such a really nice and very knowledgeable Doctor who took very good care of me.

Sep 8, 2021

I refer my friends all the time

Sep 6, 2021

Took my son here to see if he was able to get contacts, which he has been begging for since he got his glasses. Dr. And staff were so awesome, they patiently helped us learn how to put them in and take them out and were very helpful and informative, definitely will recommend this office to anyone looking for compassionate excellent eye care!! Thanks guys!!

Sep 5, 2021

For years I have always had great experiences with then

Sep 4, 2021

Friendly and efficient service. I have been coming here for years and love how welcoming and easy they make the entire process.

Sep 4, 2021

Friendly and knowledgeable staff

Sep 3, 2021

"Dr. Scott" as he's known in the clinic is an excellent example of a caring, knowledgeable, and efficient care-giver. I highly recommend him to one and all.

Sep 3, 2021

I’ve used These Doctors for many years, the team is friendly & focused on high quality care. The Doctors are the highest level of knowledge & treatment Dr Scott & Dr Leslie I trust with my most valued sense my sight. My wife & I love the entire team. This visit we received out exceptional care from Amanda,Monic & best and Dr Scott . Thank you the Bushee’s

Sep 3, 2021

I have been coming to DeMers for 14 years now and have been so happy with the friendly and caring service. Dr. Scott is the best!!

Sep 3, 2021

Very professional and timely

Sep 2, 2021

I was treated in a professionally and timely manner.

Sep 2, 2021

The hospitality was excellent

Sep 2, 2021

Love Dr. Scott. Staff was very friendly. I didn’t have to wait. Very thorough . I am always very satisfied.

Sep 2, 2021

Always a great experience!!

Sep 1, 2021

DeMers provides a comfortable, friendly, and professional atmosphere. Everyone I have had contact with is been wonderful. I have been more than satisfied with my visits. Dr, Josh is thorough in explaining exactly what he was doin and went at my pace. What i really appreciated was he called me personally after the visit to check on me. Hard to find that kind of service these days.

Sep 1, 2021

Great interaction with staff through the whole process. No up selling pressure. Listened to my needs

Sep 1, 2021

A very nice staff, treated well enjoyed my visit

Aug 31, 2021

Very competent and friendly office.

Aug 31, 2021

I can’t say enough about De Mets Family Vision Group.

Aug 30, 2021

I love how everyone is very professional and kind, they get you in and out fast. Dr. Leslie is my favorite, she is so nice and great at explaining.

Aug 29, 2021

I had a slight eye emergency and a friend of mine was in the Office with her son for an appointment and just mentioned my issue to the doctor. The doctor agreed to see me that same day and she would squeeze me in. She did indeed squeeze me and was the sweetest Eye doctor I’ve ever met and was so thorough in her exam. I can’t explain how much I appreciate that compassion to add time to her day for my sake. Highly recommend this office!!

Aug 28, 2021

All employees are so welcoming you feel like they are happy to see you! Both Leslie and Scott DeMers are very professional they make me feel relax that I’m in good hands!

Aug 28, 2021

Great service and Professional and friendly environment.

Aug 28, 2021

The staff was very friendly and helpful. My experience was great.

Aug 27, 2021

Dr. Scott is always informative and caring in our discussion about on going eye issues. Everything in the office is friendly and very accommodating.

Aug 26, 2021

I always leave with confidence that I've had the best care available in this area!

Aug 26, 2021

Always fantastic great people dry friendly and helpful I tell everyone to go in to you

Aug 25, 2021

Excellent service and I have a lot of confidence in Dr. Scott and the entire staff!

Aug 22, 2021

You are made to feel like they remember you from your last time in...like they know you. When you don't feel like just another name in the computer it's relaxing and you can trust them.

Aug 21, 2021

This was my first visit but I was very pleased with the exam. Dr. Scott was very thorough and answered my questions. My next visit will be with Dr. Leslie to fine tune my new contacts.

Aug 20, 2021

The staff were all so kind to my Dad who suffers from Alzheimer's. The Doctor helped picked out glasses that would help my Dad easily identify his daily glasses from his reading glasses. The assistant cleaned my Dad's glasses to help him with his current glasses until he gets his new pair.

Aug 20, 2021

Everything is wonderful!

Aug 20, 2021

The staff and doctors are professional, efficient, and friendly. My kids feel more than comfortable with The Dr. and she is very informative with out being overwhelming.

Aug 20, 2021

I was very pleased with the friendly staff. The optometrist was very pleasant and answered all my questions thoroughly. I will return and make this my families home base optometrist. I live two hours away but will drive to this office due to their wonderful and professional manner!

Aug 19, 2021

Best service ever, staff was friendly and I was attended quickly

Aug 19, 2021

I was very disappointed that no one told us that my daughter would not be seeing Colin Kinjo as scheduled. The online conformations showed Colin Kinjo as the provider. We went through the entire exam before someone explained that Dr. Kinjo was not longer with the practice.

Aug 18, 2021

From intake to exit everyone was courteous, friendly and helpful.

Aug 16, 2021

Ive been coming to Demers for years bow and I love it there. All the people are very friendly and affordable as well.

Aug 15, 2021

The nicest staff around and the the greatest Doc's. Everyone is exceptional and explains everything in a way you understand everything. They are very helpful and even offer suggestions about care of your eyes and glasses.

Aug 14, 2021

Always a pleasure,never a problem. I would always recommend your services.

Aug 14, 2021

My new for ever place to go for eye care!

Aug 14, 2021

Best day I’ve had for my eyes in a long time…great doc Leslie &staff!

Aug 14, 2021

Seen promptly and everything clearly explained

Aug 12, 2021

I have been to multiple places over the years and this is the one that made a positive impression on me and I will be back. The sweetest most patient staff. Fast and efficient but I didn’t feel rushed at all! I highly recommend going here.

Aug 12, 2021

Truly a family practice, not just a business name! Very down to earth, helpful people who enjoy what they do. Each took all the time needed to talk and explain the issues, especially Doctor Scott!

Aug 11, 2021

Everyone works together so well and you definitely feel like you are getting the very best care. So thankful for having the best docs available right here in Sparks!

Aug 8, 2021

Professional, friendly staff.

Aug 7, 2021

from the moment I opened the doors I felt and looked at a good atmosphere; I thank you for your service and I will use my stay today to refer my friends

Aug 6, 2021

Probably the friendliest vision center I've been to in over 20 years. Amazing how professional and kind everyone was. One thing that's always irked me is how possessive the technicians are with giving you the PD on the prescription (my info). Not only was she forthcoming she offered to print it on the form. Honestly, that is a first and very refreshing. Thank you. You are my (and my husbands) vision provider now and always while we live in this area.

Aug 6, 2021

I've been going to DeMers optical for years. They are always patient and prone to do the right thing every time. I like their staff, products and procedures. Great folks. Thanks again for a great experience.

Aug 5, 2021

The office is clean and efficient. Dr. DeMers is both professional and personable. He takes his time and never rushes, always answering my questions and concerns.

Aug 5, 2021

Dr. Kinjo is as thorough and careful as any doctor I have ever had. I never feel rushed. Additionally, he interacts with pleasant conversation. Wish my other doctors made me feel so confident.

Aug 4, 2021

The employees and doctor were great. The crowded waiting room was a little off putting.

Aug 3, 2021

All worked timely and efficiently from check-in to exam to fitting for new glasses to check-out!

Aug 3, 2021

Easy parking, clean office, prompt service, knowledgable doctors -- recommend to anyone seeking out eye care in Reno/Sparks. They also helped me adjust two glasses that I did not purchase from their office, including replacing the nose pads on one pair!

Aug 1, 2021

Dr. Old is friendly, professional, thorough and a great advocate for eye health. The entire staff I have encountered is helpful, friendly and professional. They all take as much time as needed to answer questions as needed. I would recommend DeMers Family Vision to anyone needing eye care.

Jul 31, 2021

They're good. Dr. Old is competent and friendly. My exam went well and I will gladly return.

Jul 31, 2021

Very polite & nice place to good

Jul 30, 2021

I really like service there. Very polite

Jul 30, 2021

pleasant and cordial. awesome atmosphere!

Jul 29, 2021

You guys give a great & complete exam!!! Would give anyone who needs an exam to come on down

Jul 29, 2021

This company is extremely knowledgeable and professional

Jul 28, 2021

Staff takes care of business, no wait time between different phases of the eye exam. Dr. Old was communicative, answered questions, gave me a very good insight into the changes in vision when switching between contacts and glasses. Picked out frames, insurance coverage via Senior Care Plus was excellent. Office was very comfortable thanks to friendly staff who seemed relaxed and glad to be there.

Jul 27, 2021

This being my first appointment, I was very pleasantly surprised. I appreciate the professionalism and the customer service. Looking forward to continuing our relationship.

Jul 26, 2021

Very friendly very patient absolutely love how calm leslie is with kids very understanding

Jul 23, 2021

Very nice staff worked with kids very well, they were patient and understanding

Jul 23, 2021

The Dr. And staff were very professional and very helpful. Their positive attitudes and encouraging suggestions for treatments were a welcome experience.

Jul 21, 2021

Everyone was very nice and helpful. I would strongly recommend DeMers Family Vision Group if you need personal of family eyecare.

Jul 20, 2021

Without a doubt, this was the best eye exam and glasses selection I have ever had. Dr. Leslie was professional and answered any questions I had but even better, gave me answers (or views) pertaining to my eyes. The gentleman who assisted me in selecting my frames was the best (Mike maybe was his name?). He never hurried me as I looked through the frames, participated in a wonderfully friendly conversation as we discussed our children (his) grandchildren (mine) and answered my many questions with no hint of impatience. A stellar employee - keep him!

Jul 19, 2021

Over 30 years I’ve been going to you and it will not change. If that isn’t support I don’t know what is. Hope it never ends you are all great people.

Jul 18, 2021

Very friendly staff and Dr. Leslie was wonderful! All around great experience. Will totally recommend to friends and family.

Jul 16, 2021

Very very busy place. Too many people and not enough seating to allow for all the families present

Jul 16, 2021

Moved to Fernley from Oregon and was in search of an eye doctor. So glad I came across DeMers. Dr. Kinjo was very professional and personable. He was patient and clear in his explanations of my current eye health and what I can expect in the future. My exam was thorough, good COVID practices, and no upsell for things I didn't need. I will be visiting them every year.

Jul 14, 2021

I am always treated with respect from all employees who work for DeMers.

Jul 11, 2021

Excellent experience with using DeMers Family Vision. It was urgent that I get a new pair of glasses. Having recently had cataract surgery, I needed new bifocal glasses. DeMers was able to work my exam in quickly. The staff took excellent care of me. The doctor was great. He was patient with me and answered my questions fully.

Jul 11, 2021

I have been using them for my annual checkups for several years. So, they have a good history which makes it easy to detect changes. They started the exam on time and used several machines to measure things. The cost was only $23 with Medicare paying the rest. There were enough seats in the waiting area.

Jul 10, 2021

Dr. Leslie and Dr. Scott are professionally friendly. Always explain everything. Always take as much time with you as needed. The staff is always helpful and friendly.

Jul 9, 2021

The office is run by a very professional staff. I’ve gone for several years and I would highly recommend this office. The doctor always takes ample time answering questions, he never seems to be in a rush.

Jul 8, 2021

The doctors and staff are very friendly and make us feel valued as patients. We feel very comfortable with their care!

Jul 7, 2021

Everyone was very helpful and friendly,I will recommend them to all my friends

Jul 7, 2021

Very professional, friendly office. Great all round experience.

Jul 7, 2021

Excellent service with professional staff

Jul 7, 2021

I have been going to Demers Family Vision for many years. Quality of care is very good and consistent. Would like to see more stylish selection of frames. I wound up taking my prescription elsewhere to have my glasses made in a more stylish frame.

Jun 30, 2021

The staff were friendly and helpful.

Jun 29, 2021

I Really like this business. I have been going here for years and no matter which Doctor I see I always get great service!

Jun 28, 2021

The whole office was awesome!!

Jun 25, 2021

Very Professional. Appointments run on time. Great staff. Dr.Leslie takes time to answer questions.

Jun 25, 2021

When I was there everyone was very nice and I'm looking forward to going back again. The service was great everyone was very friendly

Jun 24, 2021

Outstanding Professionals, very Friendly and Helpful.

Jun 24, 2021

fantastic doctor explained everything, patient .,listens absolutely terrific,the best

Jun 23, 2021

Very friendly and on time

Jun 23, 2021

I was sent to DeMers by the VA and I had a great experience. Dr Tamara Old is very helpful and knows what she is doing. The personal is very efficient.

Jun 19, 2021

Pleasant and thorough. 5 stars. A+ service...

Jun 19, 2021

They are Wonderful will always come back

Jun 18, 2021

Dr. Old was extremely informative.

Jun 12, 2021

Dr. Old was great. I really liked her and she was happy to answer my questions. The girl that helped me pick my glasses was very sweet. I didn't have to wait, they were ready for me at my appt. time. Overall great experience.

Jun 12, 2021

Great staff. Dr. Old was great, very professional and kind. Took as much time as needed. Would highly recommend this practice.

Jun 12, 2021

Everyone was professional

Jun 9, 2021

On time, glasses came in faster than I expected.

Jun 9, 2021

Great place. Everyone professional & friendly. Answered all my questions & was in & out quickly. Usually see Dr. Scott, but saw Dr. Leslie this time. Both are great & would be happy to see either one. So nice to feel comfortable seeing another Dr. if need be. Give them a try, you won't be sorry!🤗

Jun 9, 2021

Very nice people and the doctor very professional.

Jun 8, 2021

Family has been coming here for years and everyone is great. Friendly staff, doctors who know what they're doing and care about their patients. Highly recommend.

Jun 8, 2021

I look forward to my appointment every year, everyone is so nice and I receive the best care. Additionally, they always help me pick out frames that not only look good but are a good fit for my face. Give them a try, you won’t be disappointed!

Jun 8, 2021

U guys are the best & I've never had such good service. You are awesome.

Jun 7, 2021

I found DeMers in the RGJ Best of Reno article and was surprised that I was able to get an appointment the very next day. The staff was very friendly and efficient. Dr. Old was wonderful and able to diagnose my issue quickly with suggestions for its improvement, and relieve my fears about possible cataract surgery. The whole experience was extremely positive and I will gladly recommend them to friends and family.

Jun 5, 2021

Great service, very friendly staff. Thank you for getting me so soon.

Jun 5, 2021

Appointments are promp and everyone is helpful with a smile.

Jun 5, 2021

DeMers Family Vision is wonderful! They always take the time to answer any questions I have. They are professional, friendly, and fun. They are incredibly knowledgeable and I completely trust my eye care with them.

Jun 5, 2021

Yes , everything went very smoothly as expected. I arrived on time and should have showed up a little earlier for the paper work. Other than that , it was right on time . Thanks !

Jun 5, 2021

Very professional! When I arrived for my appointment, I could see they were actually quite busy, however, I was greeted right away, and before I had my paperwork done, I was heading back to the exam room. It was evident everyone on staff had a job to do and they were working like a well-oiled machine. Not a single customer was waiting unnecessarily at any point. I got my exam, got fitted for my new glasses and got out the door within the hour, yet at no time did I feel I was being rushed either! Great teamwork and very knowledgeable and personable doctor too!

Jun 3, 2021

The staff is very friendly and efficient, and I absolutely adore Dr. Kinjo he’s an amazing doctor, and this is my second eye surgery visit & he’s so knowledgeable and helpful I would recommend him as my favorite doctor. He is the most thorough Doctor i’ve ever been to for exams and explanations as he goes along he’s great!

Jun 2, 2021

Everyone is so courteous and friendly.

May 28, 2021

Staff was very friend and I did not have to wait long

May 28, 2021

Great group of folks that helped me out every step of the new patient process. From the Dr. to everyone else that helped me that visit was wonderful. Really appreciate good people and if you do too then this is the place to go for all your eye related needs. I have already told multiple people about my experience. Love this place! -Greg 😎😍

May 28, 2021

The professionalism and friendliness of the staff is much appreciated.

May 28, 2021

ALWAYS TREATED WITH KINDNESS AND RESPECT, TRUST AND APPRECIATE ALL STAFF.

May 27, 2021

Highly recommend DeMers . Always great service and they explain everything about what’s being done and why.

May 27, 2021

Great Office but very busy. Sat alone in a room for 30+ minutes.

May 26, 2021

This was our first visit with my children after going to another place that was rude, not courteous and price-gouging. Going to Demers was like a completely 180 from that other place and a breath of fresh air. People were friendly and kind, especially with my 2 kids, everything was explained to me and they didn't try to upsell me on things like "eye drops that can MAYBE reverse my kids nearsightedness for only 2000 dollars". Will be going to Demers from now on!

May 25, 2021

Everyone was so kind and my exam process was quick and easy!

May 22, 2021

Very happy with my eye exam. They were very thorough and have lots of machinery to check your eyes. They are not pushy about buying glasses right then, which I really appreciated!

May 21, 2021

I was very happy with the warm reception and professional service I received. Will definitely recommend Demers to family and friends. Thank you

May 21, 2021

Everything went smoothly. Very efficient.

May 20, 2021

The staff at all levels were friendly and welcoming. Dr. Kinjo made a great first impression and is amazing with children.

May 20, 2021

great doctors . fast, accurate,helpful for seniors

May 20, 2021

The service was very professional. I liked the way that the Dr. conducted the consultation. He clearly answered my questions . He didn't pressure me for new glasses which is nice,because I don need it now.

May 15, 2021

Everything was excellent!!!

May 13, 2021

I have been going to DeMers Family Vision Group since 2004

May 12, 2021

I am from California. I come here due to the level of knowledge, expertise and confidence I have in the providers. I will be back. Thank you so much:)

May 11, 2021

The office was very professional. I have several eye issues, and Dr. Old was very helpful in explaining options for my continued care. Amy and the rest of the staff were very helpful and friendly. I am relatively new to the Reno/Sparks area and really appreciate finding such an excellent office.

May 8, 2021

Very friendly staff. The atmosphere was good but there were a lot of people in the small area

May 8, 2021

WE (Miles and Rita Micya) LOVED DR OLD....SHE WAS SO NICE AND SO WELL INFORMED ABOUT OUR MEDICAL HISTORYS......WE HAVE NO PROBLEMS SEEING HER AS OUR EYE DOCTOR IN THE FUTURE....THANK YYOU

May 7, 2021

Very professional and , congenial and a pleasure to visit.

May 7, 2021

Saw Dr. Leslie DeMers this time and she was fantastic! (I usually see Dr. Tamara and I love her as well.) Very knowledgeable, took time answering questions clearly and thoroughly. Support staff is always excellent as well.

May 5, 2021

Everyone is awesome! been going since 1997 love them!

May 5, 2021

Very good service and great with kids!

May 5, 2021

I thought they did a great job throu all the steps. I was uncomfortable having to wait at the front door and have to call to get in.

May 3, 2021

The staff is always friendly and professional and the Docs are great about addressing questions and concerns.

Apr 29, 2021

DeMers is the only place that I will go to get my glasses. Your entire staff is the greatest

Apr 29, 2021

Doctor Old and her staff are Awesome! They were very thorough and took the time to explain the process of my eye exam. I was satisfied with the answers to the questions asked during my exam. The technician that helped with purchasing my glasses was professional and very helpful. Thank you for making me feel comfortable and confident that my wife and I made the right choice to visit your office.

Apr 25, 2021

Professional, clean friendly office. Everyone is very helpful and happy every time I go in

Apr 24, 2021

Excellent service and very pleasant staff! Dr Kingo is very thorough and professional! So nice and I’ll return for sure!!

Apr 24, 2021

Office staff was friendly and professional. Everyone seemed to organized and on task. I was seen on time and Dr. had answers to my questions.

Apr 23, 2021

Very helpful competent Vision office

Apr 23, 2021

My visit was very considerate of the Covid restrictions and yet very personal. I was made welcome and kept informed about my vision. My visit was both professional and personal.

Apr 23, 2021

Very professional and the office staff are so friendly, and considerate of all COVID precautions

Apr 22, 2021

They were very understanding and supportive and I definitely would recommend them to all my friends and family

Apr 21, 2021

Very professional,very customer service oriented. Noce and friendly.great job.

Apr 21, 2021

Everyone is so nice and helpful. I have been going to this office for at least 10 years . My company changed insurance companies I was so upset when I had to go to another eye dr and didn’t get even close to care I get with Demers . I am so happy to be back and love seeing Dr Leslie

Apr 20, 2021

So happy to have found this place! Very professional! Much difference from THAT place at the Mall. Awesome technology. Very satisfied.

Apr 20, 2021

My experience at Demers was very wonderful . I got in when my appointment time was and the staff was so friendly. I wish the VA eye clinic was like Demers

Apr 17, 2021

Dr Old was very nice & informative. She was concerned for my eyesight & she recommended that I see a specialist to be on the safe side.

Apr 16, 2021

Everyone has aways been very friendly and helpful, from the top on down.

Apr 15, 2021

i felt rushed and impersonal

Apr 14, 2021

I was so impressed by ALL of the staff from start to finish.

Apr 14, 2021

Leslie was awesome and very professional

Apr 14, 2021

Excellent service, superb COVID precautions, thorough, solid and full explanation of diagnosis. Couldn't be better.

Apr 14, 2021

I absolutely love the professionalism this Vision Group brings to City of Sparks. The staff & environment is very organic and welcoming. The optometrist that helped me was nothing short of attentive & professional, answered all questions I had but also brought a lot of knowledge and experience in communication with patients. Very impressive. All I can say in the end is the whole interaction of the appointment was very efficient. 10/10 from me.

Apr 10, 2021

Staff very attentive with smiling faces Dr Tamara Old was very professional in explaining results of my eye exam

Apr 9, 2021

Staff is very friendly. Doctor explained everything in detail. Excellent customer service, great sunglass selection.

Apr 9, 2021

The entire staff were very helpful and really helped to calm my nerves.

Apr 9, 2021

Excellent care, excellent staff

Apr 7, 2021

Very nice and made my kid feel safe

Apr 7, 2021

Everybody was very nice in the office!!

Apr 7, 2021

Great people, very knowledgeable and easy to work with😃

Apr 6, 2021

Very friendly staff, made my visit a pleasure.

Apr 2, 2021

The Staff was so kind and Dr. Old very knowledge, I am going to recommend the clinic to all the patients I know, so that they feel well cared as me.

Apr 1, 2021

We have been going to DeMers Family Vision for over 50 years. The practice is focused on each individual and takes the time explain all aspects of eye health.

Apr 1, 2021

This was my first visit to DeMers Family Vision. Everyone was very kind and courteous, and I feel like the standard of care is excellent. It seems like they've handled Covid very well and I felt safe there. The frames selection isn't the biggest, but the prices are some of the lowest I've seen so that was a nice surprise. I'll definitely recommend you to anyone who needs a new optometrist.

Mar 31, 2021

Very nice staff Friendly service

Mar 31, 2021

Great office. We don’t have very many needs when it comes to our eyes but when we have had our exams and most recently my 4 year old’s exam, this office has been spectacular.

Mar 31, 2021

Some things and routines have changed over time especially since covid hit, but what hasn't changed is the level of professionalism and care they provide every time my family and I have an appointment..

Mar 31, 2021

I was very impressed with my visit

Mar 31, 2021

Everything was expedient, professional and thoroughly done from the preliminary exam to ordering new lenses.

Mar 31, 2021

From the moment I came in through the door, until the moment I left, I was comfortable and confident in the ability and competence of each person who helped me. Everyone I interacted with clearly was expert in their part of taking care of my vision needs as I age. Thank you all!

Mar 30, 2021

Great customer service, extremely friendly and professional.

Mar 27, 2021

Attentive, with extra focus on making sure I understand my particular issues, as well as all my options, for both now, and the near future as I approach retirement.

Mar 27, 2021

Nice people , but their in store glasses are too expensive !

Mar 26, 2021

Everyone was great! Sanitization was appreciated.

Mar 23, 2021

I felt very well taken care of in all ways! There was absolutely no pressure to purchase glasses from them (my insurance doesn’t cover that), and I was still helped to get all the necessary measurement to get my glasses online.

Mar 22, 2021

The staff is very friendly and helpful. They do a great job.

Mar 20, 2021

Everyone was great, super nice and very professional! I’m new to Nevada so it was great to meet friendly people..

Mar 20, 2021

Wonderful friendly staff and very clean.

Mar 20, 2021

Everyone needs to go to this Office. Dr. Leslie was wonderful and informative with my mother (95) and myself. Staff did not try to over sell to you and were very kind and friendly.

Mar 20, 2021

I love everyone there they’re so nice

Mar 18, 2021

Very friendly staff and very knowledgeable provider. They all took the time too make me feel comfortable. I am really happy with my prescription and will continue to go to this office for all of my eye needs

Mar 18, 2021

This was a pleasant experience from the beginning. Everyone was kind and efficient, the place was immaculate and well organized, the staff was working together and I heard no complaining from anyone. The Dr and everyone else was open and freely answered any questions I had. I felt like the exam was thorough and when I received my glasses the prescription works extremely well. I hardly recommend this to anyone.

Mar 17, 2021

Very professional and courteous staff. Very comfortable with thorough exam and friendly, helpful atmosphere.

Mar 17, 2021

Very thorough. Answerd all questions and spent appropriate amounts of time with me

Mar 17, 2021

Dr Leslie is so helpful and always so informative. She always takes the time to explain things!

Mar 12, 2021

Dr. Kinjo is an excellent Doctor. After 2 other optometrists, Dr. Kinjo had a solid diagnosis for my problem. He is easy to talk to and enthusiastic about his profession. An asset for your Group.

Mar 10, 2021

Outstanding. Have been customers for a long time. Will not go anywhere else. Love the staff and the services are amazing

Mar 6, 2021

It was a great experience. Amy was ready for me right away, and made the process welcoming and efficient. Dr. Leslie was very professional and knowledgeable, and spent ample time discussing questions I had. I have already recommended this office to 2 friends. Thanks for the great service!

Mar 5, 2021

The staff was very friendly. The office was clean and organized.

Mar 5, 2021

Dr Leslie is awesome, and Dr Scott as well. The whole staff is great, Monica, and I think her name is Tofi, always very helpful!

Mar 4, 2021

The nicest most caring eye care facility in the truckee meadows. All updated equipment and just a crazy amount of knowledge. I truly would not want to go anywhere else.

Mar 2, 2021

Everyone is so kind and sincere. Very professional. I even mentioned to a friend what a great experience in these difficult times.

Feb 27, 2021

The doctor I saw was fantastic. Very thorough, easy to talk to and explained everything that was going on with my eyes. Gave me suggestions about how to use my tri lenses to their best advantage. I’m going to try them next week at work!

Feb 27, 2021

DeMers and Dr Kinjo are the best. He wanted to get me fitted for special contacts and since I already took the day off from work, he was able to fit me in the same day. I have been going to DeMers for years, I'm really going to miss them when I move to Texas in a couple months.

Feb 24, 2021

Had sort of an eye emergency, the receptionist was extremely kind and told me to come down right away, I did... was seen very quickly and good thing since my condition could have caused permanent eyesight loss. Thank you to Dr. Old and all of the staff! You guys are the Best hands down!!!

Feb 20, 2021

You never know you need glasses until you see the eye doctor . Then you really realize how blind you are. The wonderful doctors at DeMers Family Vision Group are friendly, curious, and absolutely care about helping you see better. I have recommended lots of my friends to go there for glasses or to get checked out at least because of their driving habits. They really know their stuff at DeMers so don't take my word for it. See for yourself !!

Feb 20, 2021

Dr. Old was outstanding. Extremely professional with a exemplary bedside manner. The entire facility was top notch

Feb 20, 2021

Everyone who checked my eyes was pleasant, efficient, and willing to answer my questions. Dr. Old is outstanding!

Feb 19, 2021

Very nice and knowledgeable! Answered all of my questions and I left feeling great about the appointment

Feb 19, 2021

The office was very friendly and efficient.

Feb 19, 2021

The Dr. treated me like one of the family I would recommend you to any one any time because I was treated so well

Feb 17, 2021

Pleasant experience. Brief wait.

Feb 17, 2021

I was bummed that when I left It dawned on me that the doctor & I forgot to do my contact fitting. I did put on the paperwork that I wear contacts.

Feb 13, 2021

The staff at DeMers Family Vision is the best! Dr Leslie DeMer was awesome and helpful in everything! My family will always use them for our eye care

Feb 12, 2021

Super expensive. Staff was great but the price for a cash paying person was a little high for my taste.

Feb 12, 2021

Family friendly. Have always felt that all my questions were answered and options provided.

Feb 11, 2021

I like Dr.Old. She was very personable and professionable.

Feb 11, 2021

I'm so happy you do private jobs for lenses! Thank you all for going above and beyond!

Feb 11, 2021

convivial and professional staff very prompt and close to appointment time knowledgeable and congenial willing to explain the procedures made me feel important and appreciated for my years of patronage

Feb 8, 2021

The whole family visits DeMers every year and we keep returning because of the excellent service we receive from the entire staff, each time. Keep it up! Thank you.

Feb 6, 2021

I have recommended your office several times and I will continue to do so

Feb 6, 2021

Dr. Old and everyone else I dealt with was awesome! As this was my first time ever going to an eye doctor, I had no idea what to expect. The experience was easy, pleasant, quick, and very non-stressful. Thanks for a great overall experience!

Feb 5, 2021

I've been a patient of DeMers for over 10 years. Everyone is always friendly and efficient. I won't go any where else!

Feb 3, 2021

Doctor Kinjo and the office staff were absolutely wonderful. Thank you for your prompt service and kindness.

Feb 2, 2021

The staff is very friendly and helpful. They respected my time and got me processed through as a new patient very quickly without making me feel rushed. Dr. Leslie DeMers examined me and was by far the best eye doctor that I've ever been examined by.

Jan 27, 2021

Demeers treated me like any other patient even though I had a different insurance than anyone else. The dr was kind, explained everything, took time with me, and was timely. I really like Demeers.

Jan 26, 2021

Doctors and nurses were very professional and very patient with my son.

Jan 25, 2021

Very pleasant visit. Staff friendly and helped me to get new glasses.

Jan 22, 2021

Very friendly and efficient process. I have been a patient for almost 10 years now. This time I brought my husband with me and he was very impressed!

Jan 22, 2021

The staff was pleasant as was the doctor who was professional and knowledgeable.

Jan 22, 2021

Dr.Leslie is amazing with kids! I've gone to them for years and am glad i took my son with them. Over all its a great place!

Jan 21, 2021

GREAT EXPERIENCE I WILL DEFENITLY RECOMEND TO OTHERS. BOTH THE DOCTOR AND THE NURSE WERE AMAZING

Jan 20, 2021

We love Dr Scott, he’s the best!

Jan 20, 2021

Staff was on time with my appointment. Fast, easy, and nice service.

Jan 19, 2021

The team at DeMers was wonderful, being new to the area with special eye needs I couldn't have found a better group of dedicated professional to care for me like family.

Jan 19, 2021

Great experience and best place we have been with Covid precautions!

Jan 16, 2021

I’ve been seeing Dr Leslie for about 10 years now. She always has time to explain the health the health of my eyeballs and how I can best care for them.

Jan 14, 2021

Everyone was very pleasant and welcoming As I was a new patient !! The Doctor was very informative and efficient !! I was very satisfied with his evaluation !!

Jan 14, 2021

Concerned and thorough ... making sure that your eyes can see the best!

Jan 14, 2021

Great group. Very nice and informative

Jan 12, 2021

Friendly and respectful staff that cleans very well at a time when it’s most important. I felt safe knowing they take appropriate precautions against covid.

Jan 10, 2021

Always friendly, Sincere and professional.

Jan 8, 2021

Excellent service by the Dr. and staff. Will recommend you to everyone!!!

Jan 8, 2021

I was extremely impressed with the thoroughness of my exams. Dr DeMers took the time to explain everything that was done and the results of my exams. He gave me a clear and understandable explanation of his recommendations as we go forward.

Jan 8, 2021

My son and I were new patients at DeMers Family Vision. We were promptly greeted at the door by Dr. DeMers himself. The office staff and technicians saw us immediately, and we had zero wait time. (I had completed the new patient forms ahead of time and brought them with us.) The technicians were friendly, quick, and thorough. We were both seen by Dr. DeMers in tandem appointments immediately after the technicians completed their portions of the exams. Dr. DeMers was soft-spoken and very polite. I have seen many eye doctors in the past, and Dr. DeMers is by far the best one I have seen - pun intended. He took his time to make corrections and to explain his recommendations. The entire appointment went seamlessly with friendly, prompt, and professional care from start to finish. My only feedback is that the office space seems to be a little tight for their needs. There is some testing equipment in the lobby, and other pieces of equipment right on top of each other in exam rooms with little room to move about. Other than some space restraints for a busy office, this practice and the people who run it seemed close to perfect!

Jan 6, 2021

Demers office has been a family practice for over 30 some years. Dr Scott Demers is very thorough, knowledgeable and patient. Great selection of eye wear and personal service.

Jan 2, 2021

The staff was amazing, everything from getting me in as soon as possible to accommodate my insurance to greeting me with friendly smiles. I was impressed with how knowledgeable everyone was taking the time to explain things to me yet were efficient with their time in getting me out (because hey no one wants to spend all day in a doctor's office!). The only reason I did not give 5 stars is because I was disappointed with their glasses selection, there was not a lot of variety or new styles.

Dec 30, 2020

Always look forward to my visit with Dr Old and the staff! Thank you for your professionalism and care!

Dec 19, 2020

From start to finish everyone was attentive and professional. They listen to my concerns and explained what was happening and explained everything in detail. I highly recommend DeMers Family Vision Group.

Dec 19, 2020

Always a pleasure to see the friendly and very efficient staff at DeMers family vision group. The name says it all, a group of professionals that make you feel like family. They just seem to get better with each visit. Great job, fantastic experience, thank you, we look forward to our next visit.

Dec 16, 2020

Your entire staff was thorough and professional, and Dr. Kinjo spent all the time with me that I needed and answered all my questions. Thank you!

Dec 12, 2020

I felt very safe. Excellent and professional care. You guys ROCK!

Dec 11, 2020

Very professional, attentive and very friendly.

Dec 9, 2020

Outstanding care and service

Dec 9, 2020

Everyone in this office was super nice . The doctor helped me pick out my glasses saying I know which glasses are going to look nice on you . And he was right . I will always come back here. Thank you for your service

Dec 8, 2020

They were right on time for my appointment. Everything was handled perfectly from the attention to cleaning all places where others would put their face and body to the tests performed.

Dec 7, 2020

I was nervous about going in the first place not knowing what to expect. I switched doctors and every office seems to have different eye exams. It was a breeze and the entire staff was friendly and made me feel at ease. I’m trying contacts for the first time, so they taught me how to put them in and take them out. Turns out I’m a pro! Thank you to everyone in the DeMers office. You are wonderful.

Dec 5, 2020

Everyone is always very nice

Dec 4, 2020