Reviews

Very professional, caring and extremely sanitized and safety precautions for COVID-19.

Aug 13, 2020

Yes different very polite and right down to business excellent eye Care

Aug 13, 2020

I was so happy to be able to return to this Group after moving out of State for the past 30 years! I found the same caring service I received back in the lat 80.s and early 90's. It's exciting to me! I appreciate this a thousand %!

Aug 12, 2020

Friendly staff, knowledgeable with current medical concerns, very helpful. I like their service.

Aug 12, 2020

Everyone was super friendly, courteous, and very helpful. They also had the exact type of glasses that I wanted, which made my visit quicker and less stressful.

Aug 12, 2020

Always look forward to my eye exams. Everyone is always friendly, and very professional ! Doc Scott, is the best eye doctor I've ever had.....! Thanks

Aug 11, 2020

Honest, Excellent service, Efficient, and friendly.

Aug 11, 2020

Great staff, everyone was friendly and professional

Aug 11, 2020

Fast and friendly service.

Aug 9, 2020

Very friendly and explain everything as they are examining you.

Aug 9, 2020

The staffs are all awesome very friendly even my daughter told me that its to far from we’re we live but she insist to go in Demers because you guys are treating your guests like family thank you all 🌷🌷🌺🌺

Aug 9, 2020

Covid safety precautions were excellent. Staff was extremely pleasant.

Aug 8, 2020

Did an amazing job with my daughter. She had a blast.

Aug 8, 2020

Amazing doctors and staff. So friendly. During this pandemic , the staff made me feel so comfortable. Some places make you feel like an inconvenience. This office has always provided such great care.

Aug 8, 2020

Always look forward to seeing Dr. Scott DeMers. He's always down to earth and remembers our past appointments from year to year.

Aug 7, 2020

Outstanding service and very professional.

Aug 7, 2020

Very Pleased / Care and Service

Aug 6, 2020

We have always had a great experience when we come to the office. Our whole family comes to Demers excellent Physicians and staff!

Aug 6, 2020

Dr Scott was great and his suggestion of eye drops has improved my vision immediately!

Aug 5, 2020

Everyone was very friendly and the staff was wonderful.

Aug 3, 2020

Always friendly and helpful. I was very pleased to see the extra precautions during the Covid 19 issue and commend them all on their excellent work.

Aug 1, 2020

Service was prompt and streamlined. They had a great system down to maintain social distancing and a clean, safe environment. They still allow you to peruse and try on new frames and sanitize them afterwards prior to putting them back on display.

Jul 31, 2020

Very satisfied with tests and results. Look forward to new glasses. Impressed with handling of Covid 19 safety guidelines

Jul 30, 2020

Awesome staff and large selection on frames. Very clean and well organized.

Jul 29, 2020

Very friendly staff and a large selection of frames

Jul 29, 2020

Dr. Scott DeMers SAVED Me when I started going to them last year. He got my eye pressure under control and prevented onset of glaucoma. My previous I doctor had me in contacts that weren’t right for me, when all I really needed to do was have my cataract surgery refreshed. It took five minutes per eye. I love their staff. They are all so friendly. I am really glad I went there. They are the best!

Jul 29, 2020

Well organized, competent people.

Jul 26, 2020

Excellent eye care place. Everyone was friendly, helpful, and very thorough.

Jul 25, 2020

Always outstanding a terrific office

Jul 21, 2020

Amazing customer service and professionalism!

Jul 17, 2020

Dr. Scott and staff and are excellent. Great work during these interesting times!

Jul 17, 2020

Great doctors and staff. Office is professionally lead. Great practice in every regard!

Jul 15, 2020

Office staff and all doctors are very welcoming and a pleasure to visit.

Jul 15, 2020

was very happy with the service the employees were very courteous

Jul 14, 2020

Dr. Colin Kinjo is amazing!

Jul 14, 2020

From the moment I arrived for my annual appointment to today, about two weeks later, when my new glasses arrived, all was top tier. The COVID-19 precautions were excellent for both the staff and for my protection. I had broken my glasses, and since my prescription was nearly unchanged, I was offered the opportunity to purchase new frames, and have my current lenses installed. I had not been treated before by ophthalmologist who saw me. He w took great pains to explain ever, did the most extensive examination I’d ever had (I am a diabetic). He was genuinely interested in me as a person, not just a patient. As a former university professor, I know the highest iI could award is an “A” mark. You earned better.

Jul 13, 2020

I felt safe having my eye exam even with the virus. We wore mask to be safe even when it is spreading. I forgot to give new address as we moved. 675 Marina Gateway Dr. Unit 621 Sparks, NV 89434 My e-mail address is: heikki1925@gmail.com

Jul 11, 2020

Been a patient here for 30 years. First with your Grandfather and now you. Very professionally operated with a mix of all of the latest advancements. I am grateful for what you provide us and very proud to still be a patient.

Jul 11, 2020

I was very impressed with the staff at DeMers family vision group. Everybody was Also very nice and professional .

Jul 11, 2020

I was very impressed on how clean and prepared the office and staff were. I felt safe at all times during my exam and dealing with the staff while selecting my new glasses. Thank you for your professional work.

Jul 9, 2020

The staff was very friendly and extremely helpful. I look forward to future appointments and I appreciate how thoroughly they sanitized all surfaces during this pandemic, creating a safe environment.

Jul 8, 2020

I’ve always felt that I get the finest care at DeMers Family Vision Group. The staff and doctors are complete professionals and during these days take xtra are to ensure surfaces are sanitized and folks are wearing face masks.

Jul 7, 2020

Making the appointment online was very easy and fast.

Jul 1, 2020

Dr. Scott was so awesome he did a awesome job finding what worked for me best, You can tell they really care about there clients they give you all the answers your looking for and they have exceptional service. They have a very clean environment And everything is fully sanitized! I highly recommend DeMers iv been going there for years and I don’t have any complaints!

Jun 30, 2020

I had a very complete eye exam, nothing new with my eyes but got answers on a few questions about eye drops for dry eyes. I will certainly stay with the DeMers Family Vision Group. Gayle Hall

Jun 30, 2020

Very impressed with everything!!!

Jun 28, 2020

Very professional & friendly.

Jun 27, 2020

Love this office staff are the best I've been with this practice since Dr Demers grandfather owned the practice they will be keeping my business fir many years to come and my families as well

Jun 27, 2020

Everyone in this office is always so nice and caring! Always find myself telling everyone what a great experience I have every time I go in for my eye appointments. And the safety precautions they are taking during the pandemic is incredible. They sanitize everything! Thank you all so much!

Jun 26, 2020

Wonderful staff efficient with the current situation going on. Felt safe and was treated with compassion.

Jun 25, 2020

I was very impressed with the procedures DeMers have implemented to ensure their patients' safety during these challenging times. They continue to provide the highest quality service.

Jun 25, 2020

Very efficient office and great service!

Jun 24, 2020

I love DeMers Family Vision Group. My whole family has been going to them for years. They always make you feel like they are happy you are there. Even with all of the COVID changes it’s a welcoming environment.

Jun 24, 2020

I have been a patient here since the grandfather was still practicing. It’s a great run business. I have always been given very thorough answers for any questions I ever have.

Jun 23, 2020

Dr. DeMers it’s very caring of his staff and patients. New COVID-19 practices in place or beyond guidelines. Felt very safe and appreciated staff efforts to make the visit as easy as possible. Thanks for keeping us safe

Jun 23, 2020

Thorough Service, Clean Facilities I’ve been going to Demer’s Family Vision Group for years. They are a great practice that I recommend to everyone. During my last visit, I saw Dr. K. He was very to the point and educated me on how best to keep my eyes healthy. I was pleasantly surprised. The glasses staff were very helpful and walked me through the process with grace even in the midst of COVID 19. The exam team thoroughly cleans each of the instruments in front of you and are following CDC guidelines to a T. I love going to this practice and I can’t wait to go back.

Jun 20, 2020

Dr. DeMers cares about his patients and does a great job explaining any issues and takes time for all questions.

Jun 20, 2020

Everyone is amazing, clean facility. First and only Eye Doctors

Jun 19, 2020

friendly, knowledgeable, peofessional

Jun 18, 2020

Love Dr Scott and Dr Leslie and they always making me and mine feel like family. Dr Scott always remembers our discussions from the prior year and I cannot express how appreciative I am of his bedside manner!

Jun 18, 2020

I was very impressed with the Health measures taken for patients and staff. My visit was very easy. Dr. Scott was wonderful in advising me on actions regarding my cataracts. I was relieved to be given options that made sense during these irregular times. Thank you for all your concern and good protocols. Pat Dutt

Jun 16, 2020

The doctor was very good. He explained it full detail that I was able to understand (being that I’m not a doctor)

Jun 15, 2020

I let all my associates know how well you treat your patients

Jun 13, 2020

I have been a patient at Demers Family Vision for about 6 years and I couldn't be more pleased with the care I have received. All of the Doctors and Staff are very courteous and friendly. There knowledge and thoroughness give me confidence my eye care is in great hands

Jun 13, 2020

Everyone is super nice and knowlegable

Jun 13, 2020

Excellent staff and of course Dr. Scott.

Jun 12, 2020

When I moved to Reno and was selecting new doctors I feel I’ve found a gold mine when it comes to Dr. Scott and his staff. Dr. Scott provides a very thorough eye exam. The staff that works for him are very courteous and knowledgeable too. A very positive experience.

Jun 12, 2020

Loved it there great eye doctors and staff thanks guys!

Jun 11, 2020

Great place from beginning to end. Will return and recommend.

Jun 10, 2020

Most professional and complete eye care experience. I would highly recommend their services.

Jun 10, 2020

The time, patience and knowledge put into each patient is apparent when you walk in the door, you are not a number. I love this place!

Jun 10, 2020

Several people from my work go here. We all love it. Best eye doctor I have been to.

Jun 7, 2020

You guys were awesome! We will definitely tell people about your business! Felt really comfortable!!

Jun 5, 2020

Always clean professional and courteous will never go somewhere else. The De Mers are always so personal with their clients.

Jun 5, 2020

Patient care. Dr Tamara is the best. Same with the staff. Keep it up!

Jun 5, 2020

I just moved to this area a couple months ago and needed to get a new pair of glasses ASAP. Due to how bad my eyes are I am very picky about my eye doctor. After my first appt - I am extremely pleased with this office. Everything from start to finish was efficient, and fully explained which from my experience usually does not happen. With that said thank you for being an amazing place to keep up with my eye care!!!!!

Jun 5, 2020

Good first visit. Recently arrived in the area and began having issue with one eye. Saw Dr. Old and she checked my eye and explained about dry eyes and allergies. Also had a full eye exam. The office moved very efficiently, especially in dealing with the social distancing and sanitation. All the staff were very nice to work with. One note, after removing the 'this chair is sanitized' sign and placing it on the floor while I was seated, one staff member cleaned the chair once I got up then put the sign from the floor directly on the chair without cleaning it.

Jun 5, 2020

u guys r the best. Thank you

Jun 3, 2020

Everybody is very punctual

Jun 3, 2020

Fantastic , friendly and very through exam. Thank you!!!

Jun 1, 2020

An optometrist you can trust always more like a friend.

Jun 1, 2020

I have always loved coming into the office. Everyone is wonderful and professional! I always recommend whenever anyone asks about a good eye doctor.

May 30, 2020

Staff was awesome! They sanitized everything and were very quick and helpful!

May 29, 2020

Thanks is not enough to express my appreciation for your attentive service and kindness! Thank you thank you thank you!!!

May 27, 2020

Totally professional office, as usual. Very clean,friendly and helpful.

May 27, 2020

Absolutely love Demers Family Vision! I've always been treated so well and all of the employees are kind and patient. I've seen Dr. Scott, Dr. Leslie, and now Dr. Kinjo. Every one of them have been awesome, but the stars truly are the desk staff and techs! Super nice, super communicative, and understanding. I absolutely recommend this practice!

May 27, 2020

Dr. DeMers is awesome. So helpful and kind. He even helped me pick my frames. I have been going to him for several years and would not think of changing. Than you

May 27, 2020

I always get excellent care from the Dr. Scott, he is very thorough in his exam. all the employees from the front to the back are always friendly and courteous.

May 27, 2020

The entire office staff are professional, kind and great to be around. We look forward to our appointments every year

May 26, 2020

Pleased with the service Everytime!

May 24, 2020

I have been to the office for years. I saw Dr. Old yesterday. She is professional, precise and answered all of the questions I had in an understandable manner. She is humorous, as well. When being fitted for new glasses I posed a confusing question and ask for financial information throughout the process. The optician was patient and professional.

May 23, 2020

Very professional team. Under the current circumstances, very clean and cleanliness for the covid 19 guidelines.

May 22, 2020

From the moment I walked in the door of DeMers until I left was quite exceptional. Every thing ran smoothly with each employee I had contact with. One particular employee, your receptionist Jennifer, is absolutely outstanding. She has the unique ability of being extremely friendly yet also very professional. I met with several employees in the course of my exam and each performed their duties in an excellent manner. I will long remember the wonderful service I received.

May 22, 2020

Everyone was very friendly and helpful. I had a good appointment.

May 20, 2020

The staff is very helpful in this strange time. Dr. Kinjo is easy to work with and expresses all information.

May 19, 2020

I have been a patient for many years, quality of care with great service.

May 17, 2020

I have been visiting DeMers Family Vision Group since 2007. Excellent customer service!

May 16, 2020

Having moved here from a crowded metropolis, I had difficulty in finding a good (GREAT!) vision specialist. Well, I found it at Dr. Scott Demer's Family Vision Group. Professional staff, greeting the customer/patient at the entry, clean rooms, modern equipment, and most of all, Dr. DeMers' caring, thoughtful, and professional attitude. Definitely will use this office for all my future Reno-area optometry needs.

May 15, 2020

You guys are great! You make everything friendly even in this time of chaos.

May 15, 2020

The staff and doctors are so nice!!

May 14, 2020

Love this place! The staff is wonderful and all of the doctors are fabulous! I can’t say enough good about DeMers.

May 13, 2020

I think Dr. Kinjo is very professional and easy to talk to!

May 13, 2020

You have great staff. They are very friendly and supportive. Keep up the good work. Thank you

May 13, 2020

My visit was fantastic! The staff here are quite well versed in the procedures for being open and doing business during the Covid-19 pandemic. The entire space, and every room was very clean and orderly. Staff was also quite relaxed and attentive to my being a transgender woman, and my preferences for pronouns. The doctor was quite knowledgeable and efficient during my examination, and the optometrist was equally pleasant, and skilled in his own right. Furthermore, the doctor was forthright and transparent in revealing a potentially cancerous growth near one of my eyes; which I had been wondering about for years, as well as diagnosing cataracts in both my eyes. He was always respectful of my decision in choosing the right path for me to deal with these issues, providing the data I needed in order to make the decisions and even set me up with other specialists who address these issues. I did not feel, at any point, that the doctor, nor optometrist were trying to sell me anything. They only provided the information, and left the decisions up to me. Overall, my visit, as I started out saying, was fantastic.

May 12, 2020

I had a very nice experience, The office staff was very professional and friendly, everyone followed the guide lines for COVID 19. The Doctor was professional and answered all my concerns. I will highly recommend this business.

May 12, 2020

I had a really good experience. Everyone was so nice and helpful

May 12, 2020

Love this office everyone is friendly and professional!

May 10, 2020

Everyone at DeMers are so professional. Always helpful

May 8, 2020

Staff and doctors very nice and knowledgeable.

May 8, 2020

Great people, great care.

May 6, 2020

Dr. Scott was very thorough and nice. Handled everything well with great caution from the moment we came in. Felt safe and in good hands. Great customer service from beginning to end. Thank you!!

May 6, 2020

It was my first appt with DeMers and it was a great experience. He even helped me pick out glasses.

May 5, 2020

Even with everything that has been going on, they opened their doors for us and made my experience great. Very very friendly staff and such a great experience. I’ve been coming here for almost 4 years now and they never disappoint. Also great selection of frames

May 1, 2020

Even in this rough time we’re going through, everyone was very friendly and professional. Scott was fantastic!! Thank you for tanking me in as a patient!

Apr 30, 2020

Office is very clean. All the staff are very friendly and helpful. Dr. Demer’s explains everything the entire exams. Family and I have been going here for years and wouldn’t change anything for many many more years.

Apr 29, 2020

It would be impossible to top Demers Family Vision. The amount of care, friendliness, sincerity and patience that everyone at this office gives is outstanding! Top notch care, especially with everything that’s been going on. Demers Family go over and answer any questions you have, they truly care about the wellbeing of their patients.

Apr 29, 2020

The office of DeMers are very kind and warm hearted people.

Apr 25, 2020

I already did recommend this practice.

Apr 18, 2020

I called to make an appointment during the COVID-19 pandemic because I had a concern with one of my eyes. They were able to see me the very next day! The whole process was very professional and you could tell they had the patients health and well-being as their number one priority. Will definitely keep coming back for anything I need.

Apr 3, 2020

Great friendly environment. They get you in and out on time and they know what they are doing. I'm very pleased with them

Mar 18, 2020

We love love Dr Scott. He is always ready to listen and help. If he has a coupon for a discount he is the first one to mention it. We always feel special and have always been treated with kindness. He is so compassionate and always leaves us with a feeling he really does care.

Mar 10, 2020

Excellent service. Dr. Scott, Dr. Leslie and Dr. Old are all wonderful. The support teams are all excellent at there jobs and they care.

Mar 10, 2020

Everyone in the office is helpful and professional.

Mar 6, 2020

I truly would not want to go to a different eye doctor. The staff is amazing the doctors are super smart and they always have newer equipment.

Mar 1, 2020

Prep was efficient, Dr. Old was on point as usual for exam, Allen was helpful for selecting glasses. BTW: nobody gets a 10, there's always room for improvement Same goes for very good vs excellent.

Feb 28, 2020

Been looking for help for years and glad i trusted them. The whole experience felt genuine about them wanting to help in any way they could.

Feb 26, 2020

I was greeted with kindness and sincerity, I was early and was immediately helped. Very professional. I couldn’t be happier with my treatment.

Feb 21, 2020

Very friendly, professional business. I felt very secure in their hands. Felt that they genuinely love what they do and want to do the absolute best for me and all clients. I will be back!

Feb 21, 2020

friendly efficient and fast service. I have been going here for 6 years, and have never had a bad experience with either the personnel orr the services

Feb 20, 2020

The best care and experience I’ve ever had.

Feb 12, 2020

Great!! Very friendly, staff is very accommodating good selection of glasses and very góod at working with insurance and budget.

Feb 11, 2020

Great service. Great Doctors.

Feb 11, 2020

DeMers Family Vision Group is family operated. The staff is friendly and helpful should you have questions around your eye care. The Optometrists are very knowledgeable and I trust them to take care of me. I would recommend and have made recommendations to friends and family.

Feb 9, 2020

The most friendly and professional place!

Feb 8, 2020

Kind and attentive with low wait time.

Feb 8, 2020

Excellent care and team.

Feb 5, 2020

Very friendly and professional

Feb 5, 2020

Best eye exams I have had in many years, and at 72 that says a lot. Comprehensive, patient attentive, excellent care.

Feb 5, 2020

great, fast and super friendly care! loved the explanations for my questions and was never made to feel dumb for asking. would recommend to everyone and especially for families

Jan 29, 2020

Friendly and professional service

Jan 28, 2020

Great Yearly visit... Thanks!

Jan 26, 2020

Great service. Dr Old is TOPS!

Jan 24, 2020

Very impressed with your facility, and Dr. Scott.

Jan 24, 2020

Dr. Demers and Team has the best customer service!

Jan 15, 2020

Absolutely fantastic service. One of the best run medical offices in Reno/Sparks. Great patient care!

Jan 14, 2020

Dr. Leslie was very patient with me talking over all the issues I have had for the past few months. I left feeling comfortable about my eyes.

Jan 11, 2020

Really fast service. Everyone was very friendly and helpful. All.of my questions were answered.

Jan 11, 2020

I love DeMers! Dr. Old is very nice and provides excellent service while still being friendly and funny.

Jan 10, 2020

My entire family goes to DeMers everyone is polite and the children have always liked the staff and Doctors.

Jan 9, 2020

Great service, nice staff.

Jan 7, 2020

Everyone as always was very friendly and efficient

Jan 3, 2020

Very friendly, professional and courteous staff. Always excellent service with minimal wait time.

Jan 3, 2020

DR DeMers does a thorough exam and friendly staff is helpful in fitting glasses

Jan 1, 2020

It is always a pleasant experience when I have my annual check up. Everyone is so congenial and fun. A wonderful staff and Doctor's.

Dec 31, 2019

Great service, very friendly staff, been going here for years and will continue to do so.

Dec 28, 2019

Nice to have a doctor that takes the time to answer questions and cares!

Dec 24, 2019

the dr did a very good evaluation

Dec 22, 2019

I was fit in to check a sudden change in one eye, and felt so supported. Great experience with staff and Doctor DeMer. Thank you so much 😊

Dec 22, 2019

Nice friendly staff and we were so delighted to track down our favorite doctor finally!

Dec 21, 2019

I am always treated so well and special by Dr. Scott.

Dec 19, 2019

Great staff ! Thanks for making this the easiest experience.

Dec 18, 2019

DeMers has the best staff. All SUPER friendly and are very helpful. Love going into their office cause I know I’ll always leave satisfied.

Dec 13, 2019

Friendly and professional staff.

Dec 12, 2019

As always great care and professional!

Dec 10, 2019

was impress how fast & efficient staff was .

Dec 8, 2019

I've been seeing Drs. DeMers for 10 years and the staff and doctors are always friendly and knowledgeable and I have never had to wait more that 15 minutes. I wouldn't want to trust my eyes to anyone else.

Dec 7, 2019

I have, and I always will send referrals to you.

Dec 3, 2019

Very professional efficient and the most personal

Nov 29, 2019

Everyone at this office is fantastic! They helped me every step of the way with a smile even though I took so long that they had to unlock the door to let me out.

Nov 27, 2019

Very prompt and seeing us very friendly very helpful in helping us pick out our frames in very of patient with us great service

Nov 25, 2019

This was our first time at DeMers. Loved Dr.Old she was thorough and patient. She took plenty of time with me and my husband.

Nov 16, 2019

The office staff are friendly and knowledgeable. I appreciate the thorough work of the testing staff. Dr Old is always complete and provides the information to help me understand what is happening with my vision. She is also very friendly, kind and listens well to my concerns. The whole office is very professional and efficient.

Nov 16, 2019

Wonderful office great staff able to get in with an eye issue I was having and they worked me in I was so appreciative of it Dr. Kinjo is the best

Nov 16, 2019

I recomend this place to everyone including all the people who work with me

Nov 16, 2019

It was very nice office although I waited a long time in between.

Nov 15, 2019

I usually don’t ever write a review or do surveys, I just had to let you know how amazing you all are. The staff, the doctor, everyone was so helpful and we really appreciated our first visit experience!

Nov 14, 2019

I felt like I had been a patient for many years. All my questions were answered and I felt as though so was in excellent medical hands. Thank you.

Nov 7, 2019

The entire appointment was a pleasure from the time I walked in to the time I left. Everyone was very coutereous, friendly, and helpful. I believe that was the longest time that I've spent with the Dr in all the appointments that I've had since moving to Nevada. He was very knowledgeable and willing to spend the time to answer all my questions. The young lady that was helping me pick out frames and taking my order was very helpful also.

Nov 7, 2019

Very helpful staff that got me an appointment incredibly fast. The assists and the doctor were very helpful and provided me with a lot of useful information.

Nov 5, 2019

All the staff was friendly and courteous. All of my questions and concerns was addressed. Great experience from intake to exit😎

Nov 5, 2019

Friendly & knowledgeable staff. Appreciate the later appointment time on Tuesdays so as to not have to miss work

Oct 31, 2019

Everyone was amazing and so nice. Even though they were really busy they took their time with everyone, with no feeling of being rushed.

Oct 31, 2019

Great staff! Great service!

Oct 30, 2019

Your whole staff is so friendly and made it a great experience!

Oct 30, 2019

Bringing the whole family in for a first time visit can be challenging enough however DeMers employees made the experience easy and shall I say it, fun.

Oct 30, 2019

Had an emergency and they got me in that afternoon even though their normal schedule was booked till the next week. Front office staff was very courteous.The technician was professional and understanding. Dr. Colin listened to me explain my situation, performed a series of inspections of my eyes and prescribed a treatment in very professional, courteous and understanding manner.They managed to schedule a prompt follow up appointment at end of that same week even though their normal appointment schedule was filled till the next week.

Oct 29, 2019

From the moment i walked through the door I was welcomed. The staff was professional, caring and willing to take that extra step to answer any questions. When my awesome experience was over and I walked out the door. I knew I would be back for all of my eye care here at DeMers Family Vision Group. Thank You

Oct 29, 2019

The staff and doctors are very professional. I have always been very satisfied with the exams and glasses I have received.

Oct 27, 2019

Only problem. No one answered the phone when I called.

Oct 24, 2019

I always feel welcomed and well cared for at my appointments. My appointments have always started on time and I am always on my way in a reasonable amount of time. From the first greeting to the farewell, every associate is kind, polite, and helpful.

Oct 22, 2019

Awesome service very organized. Great and easy exam with equipment I've never seen before. So they had all current test equipment very good interaction .So I was pleased with my exam .I recommend them

Oct 21, 2019

The staff is friendly and knowledgeable. I appreciate good customer care and that is what I received.

Oct 19, 2019

They are great for the whole family. They were very kind towards my children and made the feel comfortable.

Oct 19, 2019

Thorough eye exam. Very pleasant personal.

Oct 12, 2019

They were friendly and quick. My glasses were ready the next day! Very happy customer:)

Oct 11, 2019

It was a prompt service. It was excellent experience.

Oct 10, 2019

The best service,dr tamara even choice the eyeglasses I like,what can I say,she's the and staff are excellent.

Oct 5, 2019

Both of our children are patients of Dr. Old and have been so well taken care of over the past three years. We love the DeMers family (doctors and staff alike) and wouldn't consider going anywhere else.

Oct 4, 2019

Great office staff, and exceptional Dr. Dr. Aramini was very personable, and explained everything he was doing.

Oct 3, 2019

Everything went smoothly and in a timely fashion. Everyone was pleasant and kind.

Oct 2, 2019

This was my first visit. I was impressed with the very short wait time and the friendliness of the staff. The doctor was very knowledgeable and I was left satisfied with my appointment. Now to get my new glasses.

Oct 1, 2019

They were wonderful! I called with a need to get in right away due to sudden changes in vision, they were able to get me in the next morning, got my insurance (that I purchased direct pay the day before) confirmed quickly, and helped me save money on my new contacts between their discount and a reward card from the brand I bought. Quick, easy to work with, and everyone is very friendly.

Sep 29, 2019

I am very happy with the services provided by the DeMers Family Vision Group.

Sep 29, 2019

Dr. Scott DeMers is excellent!. He has great communication skills. He keeps up on the latest developments in eye care. He has great diagnostic skills and he uses the best current technologies. And he is very caring!

Sep 28, 2019

Professional and friendly. It’s always a very smooth experience going here.

Sep 28, 2019

Best Eye practice in town. They are so great with children.

Sep 27, 2019

Dr. Scott always takes time to explain to me. And the staff in the lens department have smiles and are also helpful. I wish I could remember the tough lady’s name that helped put in my new lenses. She is very helpful and has a great attitude of I want to help you. In fact the ladies at the front desk are also glad to see you and helpful. The whole staff at DeMers is fabulous.

Sep 27, 2019

I love the way the DeMers family always takes the time to be helpful with not only my insurance coverage but also walking me through the process so that I understand my eyes.

Sep 27, 2019

The staff and Doctor at DeMers were courteous and professional, very pleasant visit.

Sep 1, 2019

This visit was my first with the DeMers Family Vision Group, I now consider myself a regular patient. I have told several people how welcoming your group is, and that Dr. Scott was easy to talk to, and I felt heard.

Aug 29, 2019

It was great I had a very good appointment

Aug 29, 2019

Great staff and doctors b so fast and efficient.

Aug 24, 2019

I was taken back at my appointment time with no waiting. Everyone was super nice and all helped me pick out my frames because the kind i have were not in stock at this time.

Aug 23, 2019

Dr. Leslie is always so friendly and personable. I appreciate her direct answers to my wandering questions.

Aug 23, 2019

Kindest people in office, most terrific doctor. Fantastic services. Explanations that I can understand and patience with me and any and all questions I may have.

Aug 22, 2019

The office staff are courteous and professional.

Aug 20, 2019

As always, Dr Old was great. Love the consistency in the exceptional level of care given.

Aug 17, 2019

Everyone was very kind and understanding

Aug 15, 2019

Dr. Scott and his entire staff are the best! Worth the drive from Mt. Rose Hwy.

Aug 15, 2019

Everything was first class.

Aug 14, 2019

Top shelf in every regard.

Aug 14, 2019

Great people and great service

Aug 10, 2019

Very well informed about the condition of my eyes

Aug 10, 2019

The staff was friendly and helpful. My wife and I have been coming for several years and we are very pleased with your business. Thank you for your kindness. Sincerely, Jim Henderson

Aug 8, 2019

I love the fact that they have the option of scheduling late on certain days so I can go after work. I got there a little early and within a few minutes, I was taken back before my appointment. The staff was very nice and helpful as well as Dr. DeMers answered all of my questions and was very kind. Everyone was quick, efficient, and professional. Will definitely be going back!

Aug 7, 2019

All personnel were very professional, friendly and warm to deal with. My experience was the best I've had since moving here to NV. I definitely recommend DeMers Family Vision Group.

Aug 6, 2019

Love this practice. Dr Scott is awesome. Took me the day of my request for an appointment because I was having acute problem with my eyes. He gave me full exam. Love how they are open 2 week days after work hours so us working people can see them! Staff friendly and accommodating.

Aug 3, 2019

Very efficient and friendly environment.

Aug 3, 2019

Dr. Scott and his staff are always great to work with. I have been with him for 12 years now and recommend him to my family and friends.

Aug 1, 2019

Extremely nice made feel like we've known each other for years

Jul 28, 2019

Everyone was pleasant and caring

Jul 26, 2019

DeMer Family Optical is the best Group for personalized care I’ve ever been to. All staff are kind and courteous. DR Scott is professional and I never feel like I am being oversold.

Jul 20, 2019

Great service! Very friendly and efficient!

Jul 18, 2019

My doctor retired and I was referred to DeMeres by a friend. Dr. Scott DeMeres was so thorough and immediately acknowledged that I was having several issues. The recommendations he made and the follow up he suggested made me feel so relieved. I am so glad I went there. I look forward to going back.

Jul 18, 2019

Very thorough exam with no wait time and friendly staff.

Jul 18, 2019

very professional and prompt I could not be happier

Jul 18, 2019

Dr Colin Kinjo is second to none! He explains to you about the condition of your eyes like no one else. He is absolutely terrific.

Jul 16, 2019

Everyone one is friendly professional and very helpful. They explained everything to me and made me feel important.

Jul 16, 2019

Amazingly skilled staff & doctor. Very thorough exam and help in thinking about frame options and choices on lenses, as well as education about vision and eye care.

Jul 12, 2019

Dr Scott and his staff are very caring and professional. All the testing equipment is 1st class and top of the line so that you get accurate results. I will always go to this office in the future.

Jul 11, 2019

Best experience ever for an eye exam. Have absolute confidence in Dr Kinjo.

Jul 6, 2019

Awesome place! Friendly staff with great knowledge. I’ll be back!

Jul 3, 2019

My dog broke my glasses and I needed an appointment fast, did a quick google search and DeMers popped up, I called and they got me in within 24 hours, they were kind, friendly, and walked me through everything and repeatedly asked if I had any questions. The doctor recommended a specific type of lens and eye drops as a preventative measure and I got through the whole process quickly and felt good about my choices. I had things explained and asked that I had never been asked before. It was great. Great business and great people.

Jul 3, 2019

the staff the very helpful and friendly...made me feel welcome as a new customer

Jul 3, 2019

Very friendly and knowledgeable. They are an excellent choice for your family's eye care needs!

Jul 2, 2019

i have been coming to this family group since 1970 and really like the people and service.

Jun 29, 2019

Everyone in the office is friendly and helpful. I enjoy going there.

Jun 26, 2019

The front desk staff are friendly and efficient. Dr Scott DeMers is so kind, reassuring and efficient. He is very thorough and answered all my questions with simple explanations that were easy to understand. I have been a patient of his since 2004 and happy with every visit. Thank you Scott for all the care that you show to me.

Jun 21, 2019

A very patient first, pleasant experience.

Jun 21, 2019

Terrific front desk staff. Always warm and welcoming. Highly skilled technicians and the very best practitioners (Dr. Leslie DeMers is truly wonderful). Outstanding selection of frames to select from. The techs who fit you with the glasses are extremely helpful

Jun 21, 2019

The three persons including check in was all professional definitely would recommend and will be returning myself

Jun 15, 2019

Everyone at DeMers is so nice and makes you feel very comfortable about everything. I would definitely recommend!

Jun 15, 2019

Great service. The doctor walked me through the exam all the way to picking out glasses. On time too.....

Jun 13, 2019

Everyone here is great! They care and they remember you.

Jun 12, 2019

I found the office to be very professional. Dr. Kinjo was the first eye doctor that has ever taken the time to show me the pictures of my eyes and explain what was going on. My husband will be coming to your practice soon.

Jun 11, 2019

I have already sent current patients to your office. Because I am so happy with my vision care. Keep up the amazing patient care.

Jun 6, 2019

My only comment is this: I had not met this Optometrist before, and she never "formally" introduced herself to me during the time we were together. However, she was very kind and personable.

Jun 6, 2019

Dr Kinjo was amazing! I've never seen him there before but I will definitely see him again. He was thorough, friendly, and informative!

Jun 5, 2019

All staff very friendly and knowledgeable.

Jun 2, 2019

The staff and the doctors were prompt, polite, friendly and professional. This was my first visit and I was very impressed.

May 31, 2019

Dr. Tamara Old was amazing! I was a bit nervous since this was my first appointment in a new office in about 15 years, but everyone in the office was great!

May 24, 2019

I have been coming here for 2 years. Hands down the best eye doctor I have seen. They spend plenty of time with you and you never feel rushed. They want to make sure you are happy. All of the staff is friendly.

May 21, 2019

Great place for your vision needs. Excellent, friendly practitioners and warm friendly staff. Was so glad I was referred here by another friend.

May 21, 2019

We are very happy that we found the DeMers Family Vision Group when we moved to Sparks from the East Coast. Everyone has been very professional, friendly, and willing to take the time to solve any problems.

May 20, 2019

Friendly professional they really care

May 14, 2019

It was a pleasant experience at DeMers Family Vision Group.The staff was friendly and willing to assist with questions you might have. The provider was friendly and easy to talk to. Happy with the checkup.

May 14, 2019

Love this Drs office. Best in town

May 10, 2019

Fantastic!! Love this place!! Everyone is welcoming and knowledgeable. All the doctors really want you to have more knowledge rather then just push you through to get to the next patient.

May 8, 2019

The staff and Doctors are great!

May 3, 2019

Dr Scott and the entire office are always prompt, friendly and helpful. Dr Scott helped me through cataract surgery, monitoring my progress and even recommending some follow-up procedures which helped tremendously. I trust my vision to this group.

May 1, 2019

The staff is great as well as the Doctor. Very personable and all around great customer care.

Apr 28, 2019

I had a situation that could’ve been serious happen out of the blue. I called them and they wanted to see me immediately to ensure I was ok. It was greatly appreciated and I’m thankful for such care in a new patient.

Apr 28, 2019

very damn professional!!!

Apr 27, 2019

Very Friendly staff! I felt welcome and they answered questions professionally! I would highly recommend DeMers Family Vision Group to friends and family

Apr 25, 2019

The service I received during my appoint was great. I have a very difficult vision problem and DeMars is one of the few offices that is able handle my issues (caracoruous).

Apr 22, 2019

My experience is always pleasant and helpful.

Apr 19, 2019

Well staffed, professional, caring, good selection and guidance when selecting frames.

Apr 18, 2019

always has my best interest in mind, is polite, punctual and attentive to what’s going on with my vision

Apr 16, 2019

Honest, patient care. Not a money greedy corporate entity. My eyes are much healthier than my old optometrist said. No surgery needed !!

Apr 14, 2019

Dr. Kinjo lives up to the high standards that the DeMers family has established. He’s a consummate professional that genuinely cares and takes the time to ensure you understand your treatment options.

Apr 13, 2019

I have been a patient here for many years and I always have good experiences here.

Apr 9, 2019

Friendly, professional, competent staff

Apr 5, 2019

I followed Dr Old to your group. Been a patient of hers for years. She’s excellent! I was early. Esperanza took me in at scheduled appointment time.

Apr 5, 2019

Staff was extremely nice and welcoming. Not once did I feel uncomfortable. They were fast, nice and super friendly!

Apr 1, 2019

Everyone is friendly and they explain what they are doing every step of the way. It's a joy to visit their office.

Mar 30, 2019

Very friendly atmosphere, great selection of glasses! Love the service! Thank You!

Mar 26, 2019

Professional and friendly doctors and staff.

Mar 21, 2019

Courteous and knowledgeable staff and front desk. Excellent care from Dr. Leslie Demer. Would highly recommend this practice.

Mar 21, 2019

This office is always busy when I come in, but they are very quick in getting you in on time. Dr. Scott is great, as are the office staff. I got the frames I really wanted too!

Mar 20, 2019

Very pleasant and professional atmosphere.

Mar 19, 2019

Friendly and professional staff. They always make you feel like family. They don't try to talk you into things you need and really listen to any concerns you might have.

Mar 19, 2019

I was treated very nicely, I was so fortunate to see Dr. Old almost right away. I was sure something was wrong with my eyes and she really helped me.

Mar 17, 2019

Being new to the area, I found DeMers online 1 1/2 years ago and based on their reviews I thought I'd check them out. I went there dealing with some very challenging vision issues. Not only are my eye problems managed, every person from the front desk personnel, technicians and optometrists always take the time to offer a very pleasant experience. Service with a smile! Dr. Kinjo is extremely knowledgeable and spent the time to make sure he examined every possible avenue before settling on the best course of treatment.

Mar 14, 2019

Quick and professional staff. Had a problem once before and was quickly resolved

Mar 14, 2019

I was greeted when I came in. Prompt friendly staff. I am happy to be a client now.

Mar 10, 2019

The DeMers Family Vision Group is very well staffed and everyone is quick to help you and are all very good at their jobs. I was able to get my annual exam, order a pair of glasses, get a consultation of my vision and any concerns that Dr. Scott DeMers had and I felt the amount of time spent was quick and pleasant.

Mar 9, 2019

Always able to get to see Dr Scott when I need to. No waiting and always very professional

Mar 8, 2019

I've been a patient at this office for several years, and I have always had a great experience and truly trust their recommendations! Wonderful people!

Mar 3, 2019

Stress Relief!!!! Thank you for seeing me even though I got lost and was a couple minutes late to appointment! Was worried I would have to re-schedule drive from Fernley around work and weather. Everyone was wonderful!!!! Service was very professional and friendly.

Mar 2, 2019

These guys are the best. I recommend the Demers Group to anyone needing eye care.

Feb 27, 2019

This was our first visit to DeMers. The office staff was very friendly and efficient and it was a very pleasant experience. The technicians performing the tests prior to our visit with Dr. Scott DeMers were knowledgeable and friendly. We appreciated Dr. DeMers' calm and friendly demeanor. He spent time discussing our conditions and answering our questions and we didn't feel at all rushed. The optical shop has a lot of choices and knowledgeable and friendly staff to aid in choosing just the right glasses.

Feb 23, 2019

Demers is always professional, friendly and listens to your concerns. They take their time until you are satisfied with the answers provided to your questions. Dr. Demers is so good at what he does. He has helped my entire family, especially my daughter who never thought she would have good vision. It is the best place you could get your eye care.

Feb 23, 2019

⭐⭐⭐⭐⭐the people there were great, they were caring& polite I would definitely come back

Feb 22, 2019

They were very helpful and got me in quick to see them.

Feb 22, 2019

I was very pleased with the service and friendliness of everyone in the office. Dr. DeMers was very thorough and actually did both an eye glass and contacts exam which previously I was never even told was possible, I just assumed you had to pick one or the other. With my insurance I paid just a lil over 200 for an eye exam and contact fitting for both me and my wife got glasses for both of us as well. Highly recommended, previously I went to Pritchett eye care and Walmart optical, my experience with them wasn't negative by any means but in comparison, DeMers was much more personable, friendly and helpful.

Feb 21, 2019

Everyone at the office were so nice and polite. No one looked miserable being there. Great energy and great staff!

Feb 21, 2019

Dr. Scott always takes his time to makes sure any questions are answered. Very thorough with the exam and reporting what he's seeing.

Feb 20, 2019

Nice place. Nice people.

Feb 20, 2019

i arrived earlier than my appointment and was seen right away. the technician was very friendly and efficient at he job. the Dr was knowledgeable and i felt i had a very thorough and complete exam addressing all my eye issues. i will continue to utilize this Dr. forever for all my eye care needs.

Feb 19, 2019

Very accommodating. Running late due to weather conditions and we were still seen for our appointment.

Feb 18, 2019

Great doctors, and staff!

Feb 14, 2019

Wonderful optometrist's office! Everyone is so pleasant and my visits are quick and and thorough.

Feb 13, 2019

It was great!! Everyone was so nice, friendly and helpful!!

Feb 13, 2019

Very friendly and polite staff. A pleasant visit every time.

Feb 12, 2019

Friendly and efficient sdoctors and staff

Feb 11, 2019

Great profession staff/doctors. Highly recommend.

Feb 7, 2019

Very Professional and great experience.

Feb 5, 2019

Finally found a dr that could tell me way I was having so many problems with my eye. And didn't just give me another pair of glasses that weren't going to work.

Feb 4, 2019

Everyone had positive personalities and very informative.

Feb 2, 2019

Having worn glasses and had eye exams for 50 years plus, this may have been the most thorough, efficient and friendly exam I have ever experienced! Thank you.

Feb 2, 2019

I have a history of eye issues, so I normally choose an ophthalmologist for my primary provider. But I really like DeMers and I believe that they would immediately refer me if they saw a problems. Good people.

Jan 31, 2019

Frendly staff and efficent.

Jan 30, 2019

I really liked Dr. Old, thorough and very knowledgeable.

Jan 30, 2019

excellent, easy to get to and park

Jan 29, 2019

Always friendly and accommodating staff!

Jan 25, 2019

Awesome as always. Always enjoy the visit.

Jan 24, 2019

Love my eye doctor they are really nice people

Jan 22, 2019

I was attended by Dr Colin. I have been to couple of other eye doctors before. This examination was very through.

Jan 19, 2019

Great friendly atmosphere. Always enjoy going over there.

Jan 19, 2019

Great people and service 👍👍👍👍👍

Jan 16, 2019

Friendly people and explanations are clear

Jan 16, 2019