Reviews

Very through exam very knowledgeable, great staff very helpful and nice

Oct 18, 2018

I leave the back office staff 5 stars, i did not feel very welcome when I walked in at all, I almost left.. Blonde gal was really rude about not receiving my pre auth, I actually gulped and was totally embarassed by how she reacted to not getting it in front of everyone. I stepped outside to gain my composure and call my Dr for one.... If it wasnt fot my eye hurting I would have left. Dr Scott was amazing and so was the first guy who took me back, it is really busy there, but feeling welcome is the most important thing ever. Im a big yelper, but will refrain for the moment as the back staff was awesome... and I really like Dr Scott.

Oct 18, 2018

I recommend DeMers to all of my friends. I feel that all of the doctors and staff really care about my well being. I also appreciate that I do not spend a lot of time waiting. The office is efficient and doesn't waste my time.

Oct 17, 2018

All of the staff are welcoming and the doctors are great.

Oct 17, 2018

Colin Kinjo, O.D. gave me thee absolute best eye exam I have ever had. He is a true asset to Demers. I look forward to many more years with him as my optometrist.

Oct 13, 2018

Always a great experience!

Oct 13, 2018

Dr. Scott and the team are the best. Can't think of anyone else I would go to !!!! 5 Star !!!!!

Oct 12, 2018

Love this office staff is always friendly and welcoming. Also love the large selection of glasses.

Oct 12, 2018

The treatment my Husband and I received was wonderful. This practice is tech savvy and ahead of the curve. I feel like I have learned more in one eye appointment here, than I have in the years I was visiting my other Dr.

Oct 11, 2018

Thank you for such a thorough exam!

Oct 6, 2018

The exam was quick and started on time. The staff is friendly and helpful. Most noteable, though, was the fact that everyone was understanding and accommodating when it came to having my 8 month old with me. I was bottle feeding her for part of the appointment and she was crying for part of it as well, and no one was annoyed or perturbed at all. Everyone was very kind and didn’t seem bothered at all. Very excellent practice.

Oct 6, 2018

Was very impressed with Dr.Old with the her help and experience with my condition of Bell palsy and the best way to treat my eyes affected by it

Oct 6, 2018

Everyone was so helpful and friendly it’s a pleasure going there

Oct 5, 2018

The staff here have always been amazing. They ate always helpful and pleasant to deal with

Oct 4, 2018

Excellent service! Definitely recommend!

Oct 4, 2018

Everyone is friendly and willing to help find a solution. I was a little concerned with one of the doctor's tone and way of speaking when talking to our child, whom she was examining.

Oct 4, 2018

Terrific service as always

Oct 4, 2018

Dr. Old is such an amazing Dr.! She is kind and always looking out for your best interest! I will never not go to this company. My mom went to Demers when she was growing up, I went to Demers while I was growing up and now that I am an adult I still go here. All the staff is just amazing!

Oct 2, 2018

Great service and great people, very pleasant.

Sep 27, 2018

Demers is the best. They are so patient with my two kids and I am very thankful for their kind staff and amazing doctors.

Sep 27, 2018

Very informative, explained everything to me. I was brought back for exam before I even finished first line of initial paperwork. Friendly staff with no pressure. When I brought my kids in they were the same way. A lot of eye dr's out there are eager to sell something that is not needed I have not felt that way in this office, and each member of my house has been seen by 3 different providers.

Sep 26, 2018

Great experience always! Everyone is friendly, I was taken in almost immediately, hardly had to wait to be called. Doctor was so nice and very professional! Very clean and they sanitize everything. I love this location!

Sep 25, 2018

I was very pleased with the organization and layout of the office space, the friendliness of the staff, and the knowledge each team had in their specialty. I've already mentioned this office to a few people after my first visit!

Sep 24, 2018

My most recent experience with this first-rate eye care group was excellent. From the welcoming staff that greets you upon your arrival, through my examinations, insurance coverage questions being explained and selecting new glasses with my new prescription, I could not have been happier. Additionally, it was thanks to Dr. Tamara Old that I was able to be seen by an exceptional surgeon that did a great job with the cataract surgery that I badly needed on both of my eyes.

Sep 24, 2018

Friendly efficient informitive

Sep 22, 2018

Your staff is excellent...Very helpful, friendly, and very efficient. Dr. "Scott" is thorough and a very nice guy.

Sep 21, 2018

Everyone is super duper friendly and really patient. The place is really clean and full of light and welcoming.

Sep 20, 2018

Timely, efficient, and friendly!

Sep 20, 2018

Always very pleased with the staff from the front to the back of the house. The Doctors are great - I have been seeing Dr. Scott since he started the practice. The staff is very knowledgeable about what is covered by insurance and what isn't and they are great at explaining the coverage.

Sep 20, 2018

The people are so nice and you never have to wait long

Sep 20, 2018

as always, nothing less than excellence from front desk, to Clara, Dr. Scott and my favorite Michael, who fixes my glass frames, a lot.

Sep 19, 2018

The office staff is always helpful, friendly and on time. The physician always explains things in a way that can be understood.

Sep 19, 2018

Staff was so friendly and helpful

Sep 19, 2018

Love everyone on staff! Everyone is always so nice and professional

Sep 16, 2018

I love DeMers! I went as a kid forever ago and had insurance change quite a few times but after my husbands co-workers had such good things to say we both made appointments and went in yesterday. Everyone we encountered were so friendly and Dr. Kinjo was the best eye doctor I’ve seen in such a long time! He was patient and answered all of my questions thoroughly without making me feel dumb.. lol. But I really enjoyed my experience here and will be recommending everyone I know to come to DeMers!

Sep 15, 2018

Friendly and professional.

Sep 15, 2018

My sister and I have been with the DeMers Family Vision Group for a long time and each appointment is just so enjoyable. Family is the right word in their Title. The combination of the Staff and Doctors is such a perfect match. God Bless each and everyone of you for the wonderful caring work you do for all of us.

Sep 13, 2018

Staff and the doctor were very friendly and efficient. Very pleasant office.

Sep 12, 2018

Excellent, friendly staff. Everything was explained in language I could understand. All of my questions were answered and I was not rushed during my visit.

Sep 11, 2018

Been going to DE Mers vision group for 3 years. Great doctors pleasant staff.

Sep 8, 2018

My last visit was nothing short of amazing! Dr. Scott was so patient and willing to thoroughly answer ANY questions that I had. Mike took the time to assist me in finding the perfect glasses and never made me feel rushed or pressured. I truly had a wonderful experience- as always! This office is AWESOME!

Sep 7, 2018

Love seeing you all. Always like seeing old friends , but also feeling like I get the best care.

Sep 7, 2018

We love the Demers and their wonderfully helpful and kind staff. Always so thorough and informative. The frame selection is amazing, service is being great!

Sep 4, 2018

Fast service excellent office staff and great eye care

Aug 31, 2018

Always the best, Thank you!

Aug 31, 2018

Five Star... Steller office staff and Dr Scott DeMers

Aug 29, 2018

Fast and friendly. Glad I went to DeMers for my eye appointment!

Aug 29, 2018

Doctor was very polite, kind and attentive. DeMers eye technicians are also very warm and helpful. Been coming to this place for the last 7 years and satisfied with it so far.

Aug 28, 2018

Great, friendly and fast.

Aug 24, 2018

Staff treated me as a welcomed guest. The doctor gave thorough explanations of everything he was doing, was very personable and we even had some interesting conversation about technology. Amanda was awesome, helping me choose the glasses that we're best and look the best, and are the most durable.

Aug 23, 2018

my checkup was a very pleasant

Aug 23, 2018

I have been going to demers for years , always professional, always very nice and pleasant visit

Aug 20, 2018

Nicest staff and knowledgeable friendly caring doctors.

Aug 18, 2018

Dr. DeMers is the best !! I would recommend him to everyone !! The whole staff is wonderful.

Aug 16, 2018

Dr.leslie is amazing . Great personality and she spends the time to explain everything

Aug 16, 2018

Awesome doctors and staff. Never any problems getting an appointment or getting in on time! Thorough exam & great glasses!

Aug 14, 2018

They are friendly, patience, and all the different Luxottica eyewear brands.

Aug 12, 2018

I already did an evaluation this am but happy to do another one. Outstanding experience with Dr. Old and your entire office. definitely five stars!!!!

Aug 11, 2018

Great staff very welcoming.

Aug 11, 2018

The environment and staff were very welcoming.

Aug 11, 2018

Very nice staff I was in early and they took me early. Every one is friendly.

Aug 10, 2018

I showed up thinking my appointment was that day, but I actually scheduled it two weeks later at the same time. They all accommodated my schedule and saw me right away. From the optometrist to the office staff, they are all incredibly kind and professional. Would definitely recommend.

Aug 10, 2018

Everyone was great! I appreciated the way they took my questions seriously and were so considerate .

Aug 10, 2018

For sure 5 stars! Dr. and staff are all very friendly. Never once had a issue in all the years I’ve been going there. Highly recommended.

Aug 8, 2018

Great experience with Dr. DeMers!

Aug 3, 2018

Called to see if they have any openings and lucked out. They are generally scheduled out a couple days but I was able to get a same day appointment. Came in on my lunch and was able to get out and still get something to eat. Staff was very friendly; paperwork was marginal and did not get the strong sales push that I have experienced at other locations.

Aug 2, 2018

the staff and doctor were informative and friendly

Aug 1, 2018

Very helpful staff and knowledgeable doctors. They made my experience easy

Jul 26, 2018

Dr Old was and has always been very efficient. Always takes the time to explain whatever the issue is and always helps me with my vision. I will continue to choose Dr Old as my eye doctor.

Jul 21, 2018

I'm sorry that this was my last appointment, because of moving. I have told many people about you. Thank you so much.

Jul 20, 2018

Wonderful exam and the best Doctor.

Jul 20, 2018

Always courteous and professional. The doctors and staff display professional conduct and concern for patients' well being.

Jul 20, 2018

Really like the new doc! Dr. Kinjo is an excellent addition to the team. I wouldnt consider going anywhere else.

Jul 19, 2018

Great professional service

Jul 19, 2018

I’ve been going to Dr. Scott for several years and I wouldn’t go anywhere else! I love jow everyone is so friendly, make you feel comfortable and get the care you need! Awesome job in every aspect!

Jul 19, 2018

the entire office is friendly and very helpful. we arrived early (having a 2 year old, things can go awry) and were seen right away.

Jul 17, 2018

This was the most thorough exam I’ve ever received in many decades of eye exams. And time was taken to explain everything clearly. Also, there was no wait time once I arrived.

Jul 12, 2018

The staff at this office are all really well equipped for question-heavy patients like me as well as very calming during exams or eyedrop administration which is a huge bonus.

Jul 9, 2018

I can't think of a need for any changes in your procedureso ! Great job !

Jul 7, 2018

The customer service is great. Appointment was on time. Dr Olds was concerned about my vision

Jul 7, 2018

It is a very pleasant office with helpful people.

Jul 5, 2018

Good selection of frames, and friendly staff. My time spent waiting for my eyes to dilate was quite comfortable.

Jul 5, 2018

Everyone was very friendly

Jun 30, 2018

Outstanding service. Couldn't be better

Jun 30, 2018

Pleasant and informative

Jun 26, 2018

Very knowledgeable and helpful. I am most comfortable going there

Jun 26, 2018

Front desk staff is very friendly and accommodating and the doctor was great! I had an appointment and waited less than 1 minute before they took me back.

Jun 24, 2018

Demers office is the best. The office staff is always so friendly and a smile.

Jun 21, 2018

Great service, with a smile. Everything explained, patiently and thoroughly. Great selection of frames, and excellent prices and multi-frame discounts. Very happy today.

Jun 21, 2018

EXCELLENT SERVICE ALL STAFF ON INITIAL VISIT

Jun 21, 2018

The staff is always super helpful and friendly and Dr Scott is the absolute best! I have been a patient for years and years and couldn't be happier with the service every time.

Jun 20, 2018

I have never had an eye exam that lasted 2 hours! I feel like the Dr. was jumping from 1 patient to another. I didn’t feel that personal caring from the experience. The Dr. told me that the dialation would take 15-20 minutes and he would come get me. After over 30 minutes, I finally said I had somewhere to be. I still waited 15-20 minutes after that! That’s rediculous!

Jun 20, 2018

Friendly office and service!

Jun 19, 2018

This Vision group is awesome!!! they are so professional and they make you feel so comfortable with all your vision needs, they explain everything so you understand and are comfortable

Jun 16, 2018

I love coming into DeMers for my eye appointments. I've seen Dr. DeMers in the past and was very happy. I needed to make a quicker appointment for my last visit and opted to see Dr. Old. She was very professional and took the time to ask me about my eye health as well as giving me information on how to avoid or resolve any issue I was having. Their technology is quite impressive and I love shopping for my new frames in the Optic department after my appointment.

Jun 16, 2018

Such a Fantastic Experience! This office and it’s employees are fantastic! The office was clean and organized, everyone was nice and happy. All of my questions were answered well and I could not be more pleased. Will be returning.

Jun 16, 2018

Really like the office and the staff very friendly and helpful.

Jun 16, 2018

I really like the doctor. I found him extremely thorough and he explained my dry eye better than anyone ever has! He was excellent.

Jun 16, 2018

This business is GREAT! I'm a truck driver and had ruined my glasses. I walked in got a prescription from Dr. Scott, a set of frames from Robert and paid with Gina(?)...all in 2-3 hrs. They knew I could not wait days. And they responded with true compassion and professional attitude, I got my sight back. I live in Oregon, but I'm already thinking of a way to make these professionals my permanent eye care team.

Jun 15, 2018

Always on time with a very through examination and I receive a clear and thoughtful discussion regarding the health of my eyes.

Jun 13, 2018

Professional and caring staff.

Jun 9, 2018

Great service, everyone listened and provided eye ware that I needed and no more. Reasonable prices - plenty to choose from. Very professional

Jun 8, 2018

Very pleasant, very helpful. I am very pleased

Jun 6, 2018

I’ve been coming there since I was 18 and absolutely love the staff and the doctors. Thanks for always being so friendly when I come.

May 31, 2018

I was amazed how quickly you got my son in to be seen and how efficiently the office worked to make it a quick and pleasurable experience.

May 31, 2018

Tha only negative I can give the office is not enough designer glasses , my husband and I drive from Susanville. I would like to see Jimmy Choo Coach, Gucci, Versace that would be great.

May 25, 2018

Love you all. Best eye care ever.

May 22, 2018

Both my children have seen Dr Scott and Leslie Demers and they both love going there. We did not have to wait long. We were seen almost right after we checked in for our appts and they were very good with our kids who are 4 and 5. We saw dr leslie last year and dr Scott this year. Friendly staff and very efficiently run.

May 20, 2018

Dr Scott Demers is very thorough and professional. All the folks working here are nice and helpful. Thanks a lot .

May 18, 2018

Dr. Scott and staff are incredible. We had called over the weekend due to some vision concerns that had popped up suddenly. The staff was quick to call back on a weekend and schedule an appointment with us for the very next day. When we arrived the staff acted as if my appointment had been scheduled for months and treated us amazing. We felt wanted and helped. They were courteous, understanding, kind, thoughtful, and knowledgable. It was a great experience and we are looking forward to using DeMer family vision group for all of our future vision needs.

May 15, 2018

Quick service, nice reception and doctors, answered every question I asked

May 15, 2018

Your office staff, Doctors and all the different tests are the best I've ever encountered. Thank you for being so thorough and friendly!

May 14, 2018

Total experience was a pleasure, helpful and courteous staff, knowledgeable and approachable physician.

May 14, 2018

Very professional and accommodating.

May 13, 2018

Wait time a little extended because Scott and Leslie had a baby daughter during our appointment. Dr. Old was just excellent on short notice for our exams.

May 11, 2018

Your staff is excellent and doctor awesome! Love this office!

May 10, 2018

If there was a six star rating, that would have been my choice. Professional, knowledgeable, and welcoming staff. Dr. Olds is excellent and honest. She takes the time to explain everthing to you and shows an interest in your overall health and well being. I am 71, have lived in six states, and this is the best practice I have experienced.

May 10, 2018

After a visit an updated prescription should be sent to the patient. Unless there is a law/HIPPA forbidding sending information via email.

May 8, 2018

All staff is very professional with great customer service! All family members are always treated well.

May 7, 2018

Excellent service by a knowledgeable staff.

May 1, 2018

Really good service thanks to everyone who helped me.

Apr 29, 2018

Had a wonderful visit. Everyone there makes you feel like family and take their time with you.

Apr 27, 2018

Professional, very customer oriented. Welcoming and extremely helpful

Apr 26, 2018

My appointment was thorough, professional and I enjoyed meeting with Dr. Scott DeMers.

Apr 25, 2018

Everyone is very nice and so very helpful!

Apr 24, 2018

Apparently we mixed up on our appointments and you still fixed it so I could get seen. I appreciate that.

Apr 22, 2018

Absolutely the BEST staff of any other eye care specialist I have seen. I encountered Jennifer as I walked in the DeMers front door, I walked in to inquire if my insurance was accepted, and Jennifer took it from there. She is very professional and courteous. When I went to my appointment, again Jennifer with a SMILE welcomed me. Dr DeMers clinical assistant was SUPERB with my eye testing, the woman (sorry don't recall your name) who helped me select the perfect frames for my new glasses was kind and went above and beyond to locate the exact color I wanted (I tried on the frame and loved it but it was not the color I wanted) so she promptly went to her desk, looked to see if they had the frame in stock, and ordered the frame for me! I have mentioned a few employees, but you can take it from me, a medical coder in the business for 23+ years, can tell you.....the DeMers Family Vision Group is ON POINT for the BEST eye care group I've ever received service at!!!

Apr 21, 2018

Always very nice staff. Great experience.

Apr 20, 2018

They did a great job and went over and beyond to help me afford my contacts and answer questions

Apr 20, 2018

We have been coming here for years. Everyone from the front to the back are the best we have ever encountered.

Apr 19, 2018

Top notch services, from the front desk, to the testing techs, to the opticians and most importantly the Optometrist. Wouldn't even consider going anywhere else.

Apr 19, 2018

I generally avoid yearly exams with doctors. Not with Dr. Scott DeMers. Since my first appointment when the Dr. detected a freckle in my eye that previous Dr's had missed and could have been potential dangerous. Within 2 hours of that appointment Dr.DeMers had contacted my previous Dr. and obtained copies of that visit and called a specialist to consult the finds. He then promptly called me with the information. I have never had any Dr. act so quickly on my behalf about health concerns.

Apr 19, 2018

Felt pressure to buy glasses in house. Made me feel very uncomfortable when I chose to go else where.

Apr 19, 2018

DeMers Family Vision Group has always been very professional and the staff is friendly and great. Dr Leslie is amazing !!

Apr 18, 2018

My son was treated like a little King in this office. I could not have asked for a better optometrist to see my son

Apr 17, 2018

Everyone is pleasant and happy and you are greeted as you walk in the door. The staff is thorough and they use all the best equipment. I have been coming here for 10 years and I would not dream of changing.

Apr 15, 2018

The doctor did a great job at extracting the metal out of my eye. Thanks

Apr 14, 2018

Staff was very pleasant and helpful. The Dr. was very knowledgeable, provided me with several alternative treatments, and I never felt rushed although I had many questions.

Apr 13, 2018

This is always a speedy process for me. I'm never rushed, they're just peacefully efficient. Kind, happy and calm.

Apr 11, 2018

After being a manager in an public service office for 34 years, I am well aware of how a professional office should function. This front office staff was friendly and helpful, as well as the back office staff. Dr. Leslie DeMers was very personable and spent more than enough time focused on my appointment needs. I scheduled my appointment based on my observation when I accompanied my husband on his 1st visit to the office. I was impressed, and believe me I am picky when comes to professional service.

Apr 10, 2018

The whole staff at DeMers are very friendly and helpful.

Apr 7, 2018

Your firm is the most professional and caring vision care I have experienced - 50+ years.

Apr 5, 2018

Amazing Kindhearted Staff! The staff in this practice are so kind! Dr. Leslie always has a smile on her face and is incredibly friendly. It makes me feel comfortable talking with her. Toffee was such a great frame expert. I really appreciated her honesty with what frames looked good with my face shape. I wish everyone had a great eye doctor like Dr. Leslie.

Apr 3, 2018

I love Dr. Old and DeMers' no-pressure sales vibe.

Apr 2, 2018

Our visit to your office was very nice. The staff is amazing and makes you very comfortable. Please don't ever change that. Thank you

Mar 31, 2018

Dr. Old is wonderful. She thoroughly explained all facets of my exam and what I can anticipate in the future.

Mar 29, 2018

Very accommodating, I was able to secure an appointment on short notice. The staff and doctor listened to my concerns, were incredibly kind and knowledgeable. Very little wait time and the appointment moved in a timely manner, I would highly recommend DeMer's.

Mar 28, 2018

Everybody was super friendly, I hadn’t had an eye check in years and didn’t realy know what to expect, but they made it a very comfortable visit and I would recommend to anybody needing their eyes checked!

Mar 28, 2018

Absolutely spectacular service. I had a horrible, incredibly expensive and rude experience with Lenscrafters and a coworker recommended DeMers to me. The service, expertise and patience we beyond the best. On a scale of 1-10 I would give them a 20!!!!

Mar 25, 2018

Everyone here is professional and so friendly. They explain everything they are doing and why they are doing it, and in ways that you can understand. Additionally they answer all your questions. At check out all your charges are explained and the reasons for the charges. A great place to add to my list of providers.

Mar 22, 2018

I received very helpful information needed to help me make an informed decision concerning a possible eye surgery.

Mar 20, 2018

Staff is friendly and knowledgeable.

Mar 16, 2018

It was overall pretty good, but I got my eyes dilated and after I went outside it was extremely bright, usually places that I used to go to give me sunglasses, I don’t know if they forgot but it made it extremely hard to drive and made me irritated because I could’ve hurt my eyes.

Mar 16, 2018

The greet and admin staff very knowledgeable, efficient and friendly. The technical staff was also efficient, friendly and explained what they were doing and answered questions with knowledge. Dr. Old was skilled and took the time to explain details about my concerns and has a wonderful chair-side manner. She made me feel my questions/concerns were important and I never felt rushed. I came comfortable about the eye/vision concerns I had.

Mar 15, 2018

i found my experience at DeMers a very pleasant one....staff was great and very helpful and i enjoyed very much my exam w/Dr Old(as much as one can enjoy an eye exam..) Wouldn't hesitate to go back

Mar 15, 2018

Wonderful experience! Dr. Scott DeMers was so personable, friendly, and helpful. I felt very comfortable with the treatment plan, and diagnosis. I have been struggling to find a good doctor, so happy I found you guys!

Mar 14, 2018

Was completely happy with my entire experience.

Mar 13, 2018

I love the up to date technology. Great staff and awesome optometrist. It was so hard to find a trust worthy optometrist where I reside so I'd rather travel a little for quality service. Thank you and keep up the exceptional service.

Mar 10, 2018

Amazing experience, very professional and I felt welcome.

Mar 9, 2018

Everyone from the receptionists to the doctors were extremely kind and helpful, not to mention quick! Doctor Tamara Old answered all of my questions very thoroughly and walked me through each step of the check up. After my initial checkup, I was picking out a pair of frames for myself when my eyes became so dilated everything was a little blurry. Luckily, Toffee gave me her honest opinion about which frame looked best. She was so patient with me! It was overall a great experience and I would recommend them to anyone!

Mar 9, 2018

Great check up. The whole team was great.

Mar 9, 2018

First appointment at your office, very professionally run meet all my expectations.

Mar 8, 2018

My check up was excellent.

Mar 8, 2018

Everyone is very friendly and helpful

Mar 8, 2018

As a third generation patient of DeMers, i am always happy to see the quality of service and friendliness of the staff has never changed

Mar 7, 2018

I needed to see an ophthalmologist quickly regarding an issue I had with one of my eyes. DeMers got me in quickly (the next day and I called at 5 p.m.) and resolved my issue. All staff was very professional and the doctor and technician were both very informative as they went through their procedures. I was so impressed that I made an appointment for my wife before leaving.

Mar 7, 2018

Awesome in every respect thank you

Mar 6, 2018

Love everything about this place. Dr. Old is warm and understanding, and all of the support staff are super nice. Absolutely will be returning.

Mar 5, 2018

Very fast, professional and helpful in choosing glasses

Mar 4, 2018

The front office staff were friendly and very helpful. Dr Scott was very thorough in explaining each process and very friendly. We missed the hispanic employee reception area, her pretty smile and personality was above reproach.

Feb 28, 2018

Very friendly staff! Got my son in very quickly and were very competent.

Feb 28, 2018

Staff is friendly but professional. Made me feel very at home!

Feb 23, 2018

They are extremely efficient and friendly. I'd highly recommend them. And I really like the eye doctors.

Feb 22, 2018

I feel like I get very good care at DeMers Family Vision Group. I see Doctor Scott and he’s excellent. He has a very quiet, calm manner. He gives a very good examination. They have a good selection of frames and opticians to fill your prescription. I’m very happy with this practice and highly recommend them

Feb 18, 2018

I was very impressed by the professionalism of the Staff and Doctor Scott DeMers. My time is very valuable and I appreciated the timely service I received, in other words I was in and out in a flash. I highly recommend DeMers Family Vision Group.

Feb 17, 2018

My husband and I had our eye exams and glasses purchased within an 1 hour of arriving for our appts.

Feb 14, 2018

Your staff is friendly, courteous and knowledgeable. The doctors are patient and caring while listening to your input and explaining different conditions and treatments. They handle each patient in turn but in a timely manner.

Feb 9, 2018

First time taking my daughter( age 7) to DeMers. We really like Dr. Leslie and her staff. My daughter had a great experience with them. Everyone was super friendly. We will definitely be coming back for future appointments

Feb 7, 2018

Everyone is very nice! Doctor Leslie is very knowledgeable!

Feb 7, 2018

The staff was amazing very caring and made me feel comfortable.

Feb 3, 2018

The front desk staff is very welcoming and helpful. Everyone there provided great customer service and care.

Feb 2, 2018

Dr Leslie is the best. Treats patients like family. Love her

Feb 1, 2018

The best eye visit I think I've ever had. Optometrist was incredibly friendly, knowledgeable and helpful, and all staff from receptionists, to assistants and sales people were very friendly and helpful!

Feb 1, 2018

Dr Leslie is a really caring person she listens and provides great care just love her

Jan 18, 2018

Best Eye Doctor! I never have to wait long in the waiting room, the staff and doctors are so incredibly friendly and they offer a lot of different options when it comes to contacts and glasses. They really cater to your needs!

Jan 18, 2018

Very honest and caring optometrist and staff..they were great with my 3 year olds

Jan 17, 2018

I was so pleased with the customer service and friendly ness. I have a 3 year old that was not well behaved, but the staff was so sweet and did not make me feel bad for it. My 8 year old was so well taken care of and the dr was so thorough. Thank you DeMers

Jan 17, 2018

Very professional office but also laid back. The staff is very friendly and knowledgeable and love Dr. DeMers himself. I would recommend them to anyone looking for an eye Doctor to visit!!

Jan 17, 2018

I really like Dr. Scott he is very good at what he does and very nice man

Jan 17, 2018

I love Dr Scott he is so kind and even though I had no insurance he cut my bill by 25 percent and gave me free contact lenses. He so understands how hard it is to take care of your eyes

Jan 12, 2018

It's always a pleasure when I come in for my checkup. Those girls up front are just wonderful as well as the other staff members. YES, you are a Family Group. We are so fortunate to have people like you taking care of our needs. God Bless all of you.

Jan 11, 2018

The doctor was very skilled and friendly I felt comfortable and secure as I was being examined.

Jan 10, 2018

Excellent service. Somehow my appointment was "lost" and they still were able to fit me in, in a very timely manner. Great Customer Service!

Jan 7, 2018

Easy to get to, little wait time, friendly staff.

Jan 4, 2018

Excellent service - knowledgeable and friendly staff

Dec 31, 2017

The staff at DeMers is always friendly and thorough. When I leave there, I feel that they paid attention to ME, and that I've had a thorough exam.

Dec 28, 2017

Always a pleasant greeting upon entering, attend to patients expediently, professional and helpful at all times.

Dec 28, 2017

Very friendly and efficient staff. The Doctor was wonderful. He took the time to answer all of my questions.

Dec 23, 2017

I love the service and everyone there!! I always get right in.. The doc is honest and trustworthy.. I love how nice everyone is... The people who help me choose glass, fixed my husbands old glasses and helped me choose new ones!! SO helpful!! I love it, and everyone!

Dec 22, 2017

In and out time has always been reasonably quick. Staff is friendly and helpful. Ive been seen by both Dr's and the experience was both informative and pleasant. I have referred my daughter who now goes there as well.

Dec 22, 2017

I am so glad I met Dr. Leslie Demers. She suggested an over-the-counter eye drop that completely cleared up my eye allergies. That's a first! She suggested cleansing the eyes with a warm moist washcloth and applying a little organic coconut oil to keep the oil glands in the lids flowing. So easy and painless. Thanks.

Dec 21, 2017

Very efficient with personable staff.

Dec 19, 2017

All the staff at DeMers is so friendly They are very knowledgeable and helpful when it comes to insurance and the most cost effective way to put it to use. They take the time to pay attention to you and get to know you. Theres no sense of being rushed through your appointment, they seem to genuinely care for their patients.

Dec 19, 2017

The service was excellent, I didn't have to wait that long. Customer service was excellent as well. My appointment was with Dr. Leslie DeMers and she was awesome!!!!!!

Dec 19, 2017

MY ENTIRE EXPERIENCE WAS EXCELLENT, EXCEPT THE PERSON WHO TESTED MY EYES BEFORE I SAW THE DOCTOR HAD ON VERY HEAVY PERFUME. I AM PERSONALLY VERY SENSITIVE TO SCENTS.

Dec 13, 2017

Dr. Old is the best! Friendly, very easy to talk to and very knowledgeable about my eye condition. She is very helpful in giving ideas and advice on how to manage it. Thank you!

Dec 10, 2017

Your service was very good. Timely and friendly. Not something you see often with businesses today!

Dec 8, 2017

I've sent numerous people. Only Optometrist I trust

Dec 6, 2017

I have recommended your office to others.

Dec 5, 2017

Extremely professional service provided by Dr. Demers and staff! Felt very comforbable and service was outstanding.

Dec 3, 2017

Great friendly staff, enjoyable experience.

Dec 2, 2017

I have been coming here for years. I would never think to go anywhere else. I will and have refered many of my friends to come here. Thank you for marking me feel special.

Nov 29, 2017

I was treated with the most outstanding service from the time I walked in the door til the time I left...I will return.

Nov 17, 2017

Fantastic experience. Very friendly staff sexy doctors couldn't be better.

Nov 15, 2017

Excellent Doctors and very friendly and helpful staff! Thank you so much!

Nov 10, 2017

All staff was pleasant and greeted my husband and I with smiles, with the exception of one gentleman who worked in the back area.

Nov 9, 2017

I love that DeMers has office hours after 5pm. It makes it easy to schedule an appointment without missing work. The staff members are always so pleasant and cheerful!

Nov 8, 2017

Our family has enjoyed going to DeMers Family Vision Group for our eye care for the last two years. You receive a very warm reception when you walk in, the medical staff are caring and thorough, and the staff that fit you for glasses are patient and helpful. Yesterday was our first visit with Leslie DeMers and we just loved her! She's very warm, personable and thorough. The staff yesterday took the time to explain the process for our daughter's first optometry visit - we really appreciated that. Couldn't ask for better service! We've recommended DeMers to several friends and colleagues and will continue to do so.

Nov 7, 2017

Everything was fine. I enjoyed my visit.

Nov 7, 2017

I LOVE DeMers Family Vision! Every member of the staff has always been pleasant, helpful, and professional. Dr. Old answers all your questions patiently and is always thorough and careful. I just never have a single complaint about my visits to DeMers.

Nov 3, 2017

Friendly staff. Doctor was knowledgeable and polite. She was a good listener.

Nov 3, 2017

Great customer service and friendly employee's. I took my 2 niece's ages 4 and 5 and they took care of them for us while I was seeing the doctor.👾😁

Nov 2, 2017

The staff is really helpful and help you find exactly what you need and are willing to help with financial issues

Oct 29, 2017

Everyone in the office is friendly and professional. We feel welcome and well taken care of.

Oct 29, 2017

So much appreciate your expertise and professionalism at your office. Very nice experience.

Oct 20, 2017

I have been going to DeMers for seven years and I will keep going back. The staff is organized, knowledgeable and friendly. The Drs. are the best around and I have have been a patient of all three. Thank you, each and everyone. Great Customer Service!

Oct 18, 2017

Everyone is very nice and friendly. Always a nice time at my appointment.

Oct 17, 2017

The staff at DeMeres Vision is very cheerful and helpful. Never have had to wait past my appointment time, all my questions are answered.

Oct 11, 2017

Excellent customer service

Oct 6, 2017

Your staff is and always has been the greatest! Friendly, efficient, and professional. No matter where I travel, I return to Nevada at some point and am grateful my longtime doctors are still taking care of me.

Oct 2, 2017

I had fun. Best dr. Visit in along time

Sep 30, 2017

I have been going to DeMers for 10+ years. I wouldn't ever go to anyone else. The staff is always friendly, and helpful. Love the place

Sep 30, 2017

Quick, efficient, thorough, and friendly.

Sep 23, 2017

I feel like family there. Very personal, very professional.

Sep 22, 2017

Could not be happier with the Doctor and employees

Sep 21, 2017

Everyone was very friendly and courteous

Sep 21, 2017

Love everyone there. Very friendly.

Sep 21, 2017

DeMers are very friendly and helpful they work with tour insurance company to meet your needs. I was able to get new glasses and contacts for a reasonable price.

Sep 20, 2017

Everyone is always friendly and professional.

Sep 16, 2017

Super friendly and helpful staff. Dr. Leslie was very patient and answered all of my many questions. Thank you all.

Sep 15, 2017

This was the best eye check up I have ever had. Things were explained in detail by Scott and Mike the glass tech was very knowledgeable.

Sep 14, 2017

Lovely staff, good service

Sep 12, 2017

Always a great experience

Sep 9, 2017

I always enjoy my yearly eye exams. Parking is easy and close to the door. I've never had to wait long enough to open a magazine, and the staff is coordinated and efficient. Dr. DeMers is calm and knows his business. Eyesight is so important to me; I will make sure to monitor mine with Dr. DeMers.

Aug 28, 2017

The service was great and also got my glasses fixed in the process all the employees were very nice

Aug 26, 2017

Always in and out and very nice staff all staff are very helpful and super nice Dr. Leslie is awesome

Aug 24, 2017

Staff was nice. I was called into the room quickly after I arrived.

Aug 23, 2017

Fabulous and caring staff! They take the time to listen to your concerns without you feeling rushed! Picking out frames is done with ease. They really want you to look and feel great. Love love love them!

Aug 22, 2017

Most everyone that works in the office is great. Not able to understand clearly a young woman Hispanic who did some pre-eye tests for Dr. L. DeMers.

Aug 22, 2017

DeMers is the absolute best optometrists in town! They use the most current technology, their staff is friendly & professional and I have had little or no waiting. I highly recommend them!

Aug 22, 2017

I appreciated the fact that I didn't have to wait and was treated very courteously. Mike helped me pick out my new glasses and was extremely good at this. The whole experience is top notch!

Aug 17, 2017

Leslie is a very nice person!!!

Aug 17, 2017

Very friendly and knowledgeable of questions I had regarding my eyesight

Aug 15, 2017

Nothing but the best service, in/ out quick, kind, courteous, & professional.

Aug 11, 2017

It's always a pleasure to visit DeMers. The front desk is always friendly and great everyone the same. I love the doctors and feel they are always honest and very knowledgeable. The eye equipment is always up to date and the testing goes quickly and painlessly.

Aug 10, 2017

Excellent servicei love this place

Aug 9, 2017

Always feel welcomed in office

Aug 9, 2017

Dr. Scott and all the staff are nice and friendly😊

Aug 8, 2017

Great service, very prompt, friendly and professional.

Aug 4, 2017

I am very impressed by the service and professionalism of this office

Aug 4, 2017

I have been to many eye doctors and by far, DeMers Family Vision Group exceeds all of them.

Aug 3, 2017

Very friendly and efficient front office staff!!! The physicians and assistants are all great!! Kind, compassionate and knowledgable!!! I refer everyone to thus office!!!

Jul 28, 2017

This is a friendly Sparks family business. The service was excellent and wait times were minimal. Dr. Leslie was thorough.

Jul 27, 2017

I been going to DeMers Family Vision Group for many years now for my yearly eye exam and they always been great. I couldn't ask for more.

Jul 27, 2017

Everyone there is very friendly, and helpful.

Jul 26, 2017

The staff are warm, friendly, helpful and efficient. Dr. Leslie Demers is attentive, kind and patient. I typically bring my four children to my daughter's appointments and everyone is receptive to that in a way that makes us all feel welcomed. I'd definitely recommend them!

Jul 26, 2017

Efficient and fast service. So happy to have been recommended to go to you.

Jul 23, 2017

Everyone is great very nice and helpful

Jul 22, 2017

Service was good. they fixed my old glasses at no charge. took 10 minutes. very friendly.

Jul 20, 2017

Great service, very helpful.

Jul 18, 2017

Very professional and friendly.

Jul 18, 2017

We always have great service

Jul 17, 2017

Very professional and informative

Jul 15, 2017

I didn't know the scope of basic optometric health until I came here. I've never had vision problems but just coming here has inspired me to better care of my eyes with their help. They're amazing.

Jul 8, 2017

I felt very welcomed and cared for by the professional and caring staff.

Jul 7, 2017

Great Customer Service as Always!

Jul 5, 2017

i always feel welcomed when i come in for an appointment

Jul 1, 2017

Been going there for over 50+ years. Would never go any where else. 3 generations of family go there. Very honest and sincere. Really care about the patients. Love Dr Scott.

Jul 1, 2017

Great Quality, GREAT STAFF!!! Convenient. Everything is great.

Jun 23, 2017

I like the fact that there is state-of-the-art testing equipment and everyone is both professional and friendly at DeMers.

Jun 22, 2017

The doctors and staff at DeMers are very friendly, helpful and professional.

Jun 20, 2017

I am always impressed by Dr. Demer's, and I have been a patient since Dr. Demer's grandfather was my eye doctor!The front office staff is actually nice, compared with some other doctor's offices I've had the misfortune of visiting. I REALLY appreciate the late office hours they hold, it allows me to get my medical care without having to miss work. I think other offices should follow this scheduling model. I also appreciate that unless it's absolutely necessary, the office isn't always telling you to buy new glasses. When you do need new glasses though, they keep it as affordable as possible. I enjoy seeing Dr. Demers and his wife!

Jun 20, 2017

DeMers is the best. The staff is very friendly & helpful. Dr Scott is wonderful, he even helps me pick out the perfect pair of glasses!

Jun 16, 2017

Very professional and I will highly recommend them to my friends and family.

Jun 16, 2017

Great office with a terrific team. Personable and professional treatment from the moment you walk in until you leave. I highly recommend DeNers Family Vision Group!

Jun 14, 2017

Dr DeMers is a very good doctor and his staff is also very professional and nice.

Jun 9, 2017

I got in to see the doctor quickly and the process from getting started until the exam was done went very fast. Good job.

Jun 9, 2017

All the staff was great! Would recommend to family and friends.

Jun 3, 2017

Very good costumer service.

Jun 2, 2017

Everyone front desk to doctors and the back staff was very friendly and very helpful. they deserved to be rated above 10 plus.

May 31, 2017

Always friendly staff. They get you in and out - very courteous of your time. Thank you!

May 27, 2017

Always seen on time and the exam is always above and beyond thorough

May 26, 2017

Great. The Doctor is knowledgeable. The Assistants were pleasant. I was had almost zero wait time. I have no complaints. I only sometimes have not the best customer service with over the phone conversations. That's the only area that could improve.

May 26, 2017

I definitely recommend this place. Such great service & fast. Love this place. You won't be disappointed.

May 25, 2017

Professional, organized, easy to understand, each step explained in detail , options given for treatment and doctor took her time with exam.

May 25, 2017

The front office staff is welcoming and very friendly. The doctor and staff is super knowledgeable, the equipment is new technology resulting in a much easier exam.

May 24, 2017

Great dental place! People are so nice there it's unreal. Been going there for a couple years befor that I could never find a honest, caring dental place till I found them!

May 20, 2017

We always have a wonderful experience at DeMer's and the staff and Dr. are always friendly .

May 20, 2017

Friendly staff and great service

May 18, 2017

Everyone is so friendly and professional. I had a problem with glasses made from another lab, and they checked everything out to determine the nature of the problem (they weren't made at DeMers' lab, nor was it the doctor's prescribing error). From now on, I will always get my glasses made with DeMers, because I've never had a problem with them.

May 12, 2017

Even tho I moved from the area 7 years ago, I return annually to Dr. DeMers because of the outstanding service and results I have had there over the years. I have been wearing glasses for more than 60 years and all of my experiences have not necessarily been pleasant, so I consider it a minor inconvenience to travel for professional, skilled and courteous care.

May 5, 2017

Everybody is sweet, everyone was welcoming. The facility was very clean and Leslie was so hopeful when it came to any questions I had. 2nd time there and so far so good.

May 5, 2017

Always caring and polite and let's you know what is going to happen.

May 5, 2017

Been doing business with your office for a long time and never have issues with Customer service or quality

May 5, 2017

The staff was very good with my young daughter.

Apr 29, 2017

Moved for a couple of years and after attending another vision group, I really appreciate the thorough care and the friendly service you receive at DeMers. Really glad to be back...

Apr 29, 2017

I have been a patient here for many years and used to see Albert Demers. I got in yesterday due to a cancellation and saw Dr. Lesley for the first time. She was great, and helped me resolve a few issues so I can see my computer at work even better! Thank you Demers Family Bision!

Apr 27, 2017

Both Dr. Scott and Dr. Leslie are very caring and professional when dealing with both my husband and I. We have been seeing them yearly for the last 10 years and would not hesitate to recommend them to family and friends. All of their staff are friendly and efficient as well and the facility is cheery and clean.

Apr 26, 2017

Everyone was very nice, very professional, very helpful,

Apr 26, 2017

Every person in the office was very nice and very helpful!

Apr 21, 2017

Appointments are on time, office staff and technicians are pleasant & knowledgeable and Dr. Scott DeMeres, as always, professionable.

Apr 21, 2017

Thanks for the text reminder for appointments

Apr 20, 2017

The folks are very nice and the docs are very caring and take the time to explain everything.

Apr 18, 2017

You guys are awesome and Scott is the best. Thank you

Apr 14, 2017

This was my first time seeing Dr. Old and it made my day! She was so helpful and figured out why I was having the problems I was. Now that she's at DeMers I will definitely look forward to going back to the eye doctor! I will recommend her to family and friends!

Apr 14, 2017

The entire staff is wonderful...so friendly. Dr. Scott has a great sense of humor that really puts you at ease. I've been going here for years and have never had a bad experience. I would definitely recommend this office!

Apr 12, 2017

Did not talk about the sun glass UV.

Apr 11, 2017

I have been a patient of many years and i never had a bad experience here untill yesterday. I booked 2 appt back to back for my child and I. from the moment we walked in it was bad. There was a full staff up front, 3 employees off to the right side and the two ladies at the desk on the phone, we stood there for a while and not one person bothered to acknowledge us. One lady's coming from the back rooms was kind enough to check us in. Once i was called for my appt they decided to split my child and i for testing with out asking beforehand, once i explained how i wanted to be present i was greeted from what i took as a bothered almost upset for my request. I explained we had booked appointments for each of us so i was confused while we were getting tested at the same time and split up the employee brought it up once again once we were in the room for the exam. She stated that it was a time issue and thats why it needed to be done that way. We were on time for our appts. The visit was very uncomfortable to say the least, once seen by the dr who was very friendly she was pulled out of the room and and was a while before anyone returned. the same employee that did our testing returned w some contacts and left agin didn't enter the room finally the Dr. returned 18min later which seamed like for ever, at that it felt like we were forgotten the dr explained it was a miscommunication, we finished the exam and we were walked out to the glasses area  by now its 5pm we were rushed through out then only then i can say the young lady that took over was very nice and professional took her time to answer my insurance questions. This visit left a bad taste and will need to seriously consider next years visit.

Apr 11, 2017

Check-up was very positive! Dr. Scott was pleased with the outcome of the surgery and so am I.

Apr 11, 2017

Everybody keeps smiling even when the computers are down😀

Apr 7, 2017

I saw Dr. Leslie. Besides being very sweet, she was very thorough.

Apr 7, 2017

Love your online present due to the fact we are not allowed to have phones at my work

Apr 6, 2017

Courteous and professional

Apr 6, 2017

Great office, friendly, caring, Doctors.

Apr 4, 2017

They got me in fast, super friendly girls at the front desk, very nice medical assistants, and the Dr saw me quickly, took me to pick out my glasses, the young lady that helped me was very good and picking out my style. they rung me up and I was out of there in less than an hour. Great service. Very clean!

Apr 3, 2017

The service and professionalism you provide cannot be beat. Your caring is quite rare in today's medical field. I wouldn't only recommend DeMers, I would take them there in needed.

Mar 31, 2017

I was very pleased with my exam.

Mar 30, 2017

I was late for my appointment and was still able to get in and out in 30 mins! Thats even with picking and paying for my glasses. They even told me they were short staffed. Coulda fooled me! Im always choosing Demers for my glasses needs.

Mar 24, 2017

Girl at front Ck out was very confused shuffling thru paper work then finally asked someone what was what??????!!!!!

Mar 22, 2017

I was having a night vision concern and they got me in that day. Great service!

Mar 21, 2017

I really appreciate the explanation of the pictures of the eyes along with problems and what affects them.