DeMers Family Vision Group
Dr. Scott Demers, Dr. Leslie Demers, Dr. Tamara Old
1700
Reviews
We have been coming here for years. Everyone from the front to the back are the best we have ever encountered.
Apr 19, 2018
Top notch services, from the front desk, to the testing techs, to the opticians and most importantly the Optometrist. Wouldn't even consider going anywhere else.
Apr 19, 2018
I generally avoid yearly exams with doctors. Not with Dr. Scott DeMers. Since my first appointment when the Dr. detected a freckle in my eye that previous Dr's had missed and could have been potential dangerous. Within 2 hours of that appointment Dr.DeMers had contacted my previous Dr. and obtained copies of that visit and called a specialist to consult the finds. He then promptly called me with the information. I have never had any Dr. act so quickly on my behalf about health concerns.
Apr 19, 2018
Felt pressure to buy glasses in house. Made me feel very uncomfortable when I chose to go else where.
Apr 19, 2018
DeMers Family Vision Group has always been very professional and the staff is friendly and great. Dr Leslie is amazing !!
Apr 18, 2018
My son was treated like a little King in this office. I could not have asked for a better optometrist to see my son
Apr 17, 2018
Everyone is pleasant and happy and you are greeted as you walk in the door. The staff is thorough and they use all the best equipment. I have been coming here for 10 years and I would not dream of changing.
Apr 15, 2018
The doctor did a great job at extracting the metal out of my eye. Thanks
Apr 14, 2018
Staff was very pleasant and helpful. The Dr. was very knowledgeable, provided me with several alternative treatments, and I never felt rushed although I had many questions.
Apr 13, 2018
This is always a speedy process for me. I'm never rushed, they're just peacefully efficient. Kind, happy and calm.
Apr 11, 2018
After being a manager in an public service office for 34 years, I am well aware of how a professional office should function. This front office staff was friendly and helpful, as well as the back office staff. Dr. Leslie DeMers was very personable and spent more than enough time focused on my appointment needs. I scheduled my appointment based on my observation when I accompanied my husband on his 1st visit to the office. I was impressed, and believe me I am picky when comes to professional service.
Apr 10, 2018
The whole staff at DeMers are very friendly and helpful.
Apr 7, 2018
Your firm is the most professional and caring vision care I have experienced - 50+ years.
Apr 5, 2018
Amazing Kindhearted Staff! The staff in this practice are so kind! Dr. Leslie always has a smile on her face and is incredibly friendly. It makes me feel comfortable talking with her. Toffee was such a great frame expert. I really appreciated her honesty with what frames looked good with my face shape. I wish everyone had a great eye doctor like Dr. Leslie.
Apr 3, 2018
I love Dr. Old and DeMers' no-pressure sales vibe.
Apr 2, 2018
Our visit to your office was very nice. The staff is amazing and makes you very comfortable. Please don't ever change that. Thank you
Mar 31, 2018
Dr. Old is wonderful. She thoroughly explained all facets of my exam and what I can anticipate in the future.
Mar 29, 2018
Very accommodating, I was able to secure an appointment on short notice. The staff and doctor listened to my concerns, were incredibly kind and knowledgeable. Very little wait time and the appointment moved in a timely manner, I would highly recommend DeMer's.
Mar 28, 2018
Everybody was super friendly, I hadn’t had an eye check in years and didn’t realy know what to expect, but they made it a very comfortable visit and I would recommend to anybody needing their eyes checked!
Mar 28, 2018
Absolutely spectacular service. I had a horrible, incredibly expensive and rude experience with Lenscrafters and a coworker recommended DeMers to me. The service, expertise and patience we beyond the best. On a scale of 1-10 I would give them a 20!!!!
Mar 25, 2018
Everyone here is professional and so friendly. They explain everything they are doing and why they are doing it, and in ways that you can understand. Additionally they answer all your questions. At check out all your charges are explained and the reasons for the charges. A great place to add to my list of providers.
Mar 22, 2018
I received very helpful information needed to help me make an informed decision concerning a possible eye surgery.
Mar 20, 2018
Staff is friendly and knowledgeable.
Mar 16, 2018
It was overall pretty good, but I got my eyes dilated and after I went outside it was extremely bright, usually places that I used to go to give me sunglasses, I don’t know if they forgot but it made it extremely hard to drive and made me irritated because I could’ve hurt my eyes.
Mar 16, 2018
The greet and admin staff very knowledgeable, efficient and friendly. The technical staff was also efficient, friendly and explained what they were doing and answered questions with knowledge. Dr. Old was skilled and took the time to explain details about my concerns and has a wonderful chair-side manner. She made me feel my questions/concerns were important and I never felt rushed. I came comfortable about the eye/vision concerns I had.
Mar 15, 2018
i found my experience at DeMers a very pleasant one....staff was great and very helpful and i enjoyed very much my exam w/Dr Old(as much as one can enjoy an eye exam..) Wouldn't hesitate to go back
Mar 15, 2018
Wonderful experience! Dr. Scott DeMers was so personable, friendly, and helpful. I felt very comfortable with the treatment plan, and diagnosis. I have been struggling to find a good doctor, so happy I found you guys!
Mar 14, 2018
Was completely happy with my entire experience.
Mar 13, 2018
I love the up to date technology. Great staff and awesome optometrist. It was so hard to find a trust worthy optometrist where I reside so I'd rather travel a little for quality service. Thank you and keep up the exceptional service.
Mar 10, 2018
Amazing experience, very professional and I felt welcome.
Mar 9, 2018
Everyone from the receptionists to the doctors were extremely kind and helpful, not to mention quick! Doctor Tamara Old answered all of my questions very thoroughly and walked me through each step of the check up. After my initial checkup, I was picking out a pair of frames for myself when my eyes became so dilated everything was a little blurry. Luckily, Toffee gave me her honest opinion about which frame looked best. She was so patient with me! It was overall a great experience and I would recommend them to anyone!
Mar 9, 2018
Great check up. The whole team was great.
Mar 9, 2018
First appointment at your office, very professionally run meet all my expectations.
Mar 8, 2018
My check up was excellent.
Mar 8, 2018
Everyone is very friendly and helpful
Mar 8, 2018
As a third generation patient of DeMers, i am always happy to see the quality of service and friendliness of the staff has never changed
Mar 7, 2018
I needed to see an ophthalmologist quickly regarding an issue I had with one of my eyes. DeMers got me in quickly (the next day and I called at 5 p.m.) and resolved my issue. All staff was very professional and the doctor and technician were both very informative as they went through their procedures. I was so impressed that I made an appointment for my wife before leaving.
Mar 7, 2018
Awesome in every respect thank you
Mar 6, 2018
Love everything about this place. Dr. Old is warm and understanding, and all of the support staff are super nice. Absolutely will be returning.
Mar 5, 2018
Very fast, professional and helpful in choosing glasses
Mar 4, 2018
The front office staff were friendly and very helpful. Dr Scott was very thorough in explaining each process and very friendly. We missed the hispanic employee reception area, her pretty smile and personality was above reproach.
Feb 28, 2018
Very friendly staff! Got my son in very quickly and were very competent.
Feb 28, 2018
Staff is friendly but professional. Made me feel very at home!
Feb 23, 2018
They are extremely efficient and friendly. I'd highly recommend them. And I really like the eye doctors.
Feb 22, 2018
I feel like I get very good care at DeMers Family Vision Group. I see Doctor Scott and he’s excellent. He has a very quiet, calm manner. He gives a very good examination. They have a good selection of frames and opticians to fill your prescription. I’m very happy with this practice and highly recommend them
Feb 18, 2018
I was very impressed by the professionalism of the Staff and Doctor Scott DeMers. My time is very valuable and I appreciated the timely service I received, in other words I was in and out in a flash. I highly recommend DeMers Family Vision Group.
Feb 17, 2018
My husband and I had our eye exams and glasses purchased within an 1 hour of arriving for our appts.
Feb 14, 2018
Your staff is friendly, courteous and knowledgeable. The doctors are patient and caring while listening to your input and explaining different conditions and treatments. They handle each patient in turn but in a timely manner.
Feb 9, 2018
First time taking my daughter( age 7) to DeMers. We really like Dr. Leslie and her staff. My daughter had a great experience with them. Everyone was super friendly. We will definitely be coming back for future appointments
Feb 7, 2018
Everyone is very nice! Doctor Leslie is very knowledgeable!
Feb 7, 2018
The staff was amazing very caring and made me feel comfortable.
Feb 3, 2018
The front desk staff is very welcoming and helpful. Everyone there provided great customer service and care.
Feb 2, 2018
Dr Leslie is the best. Treats patients like family. Love her
Feb 1, 2018
The best eye visit I think I've ever had. Optometrist was incredibly friendly, knowledgeable and helpful, and all staff from receptionists, to assistants and sales people were very friendly and helpful!
Feb 1, 2018
Dr Leslie is a really caring person she listens and provides great care just love her
Jan 18, 2018
Best Eye Doctor! I never have to wait long in the waiting room, the staff and doctors are so incredibly friendly and they offer a lot of different options when it comes to contacts and glasses. They really cater to your needs!
Jan 18, 2018
Very honest and caring optometrist and staff..they were great with my 3 year olds
Jan 17, 2018
I was so pleased with the customer service and friendly ness. I have a 3 year old that was not well behaved, but the staff was so sweet and did not make me feel bad for it. My 8 year old was so well taken care of and the dr was so thorough. Thank you DeMers
Jan 17, 2018
Very professional office but also laid back. The staff is very friendly and knowledgeable and love Dr. DeMers himself. I would recommend them to anyone looking for an eye Doctor to visit!!
Jan 17, 2018
I really like Dr. Scott he is very good at what he does and very nice man
Jan 17, 2018
I love Dr Scott he is so kind and even though I had no insurance he cut my bill by 25 percent and gave me free contact lenses. He so understands how hard it is to take care of your eyes
Jan 12, 2018
It's always a pleasure when I come in for my checkup. Those girls up front are just wonderful as well as the other staff members. YES, you are a Family Group. We are so fortunate to have people like you taking care of our needs. God Bless all of you.
Jan 11, 2018
The doctor was very skilled and friendly I felt comfortable and secure as I was being examined.
Jan 10, 2018
Excellent service. Somehow my appointment was "lost" and they still were able to fit me in, in a very timely manner. Great Customer Service!
Jan 7, 2018
Easy to get to, little wait time, friendly staff.
Jan 4, 2018
Excellent service - knowledgeable and friendly staff
Dec 31, 2017
The staff at DeMers is always friendly and thorough. When I leave there, I feel that they paid attention to ME, and that I've had a thorough exam.
Dec 28, 2017
Always a pleasant greeting upon entering, attend to patients expediently, professional and helpful at all times.
Dec 28, 2017
Very friendly and efficient staff. The Doctor was wonderful. He took the time to answer all of my questions.
Dec 23, 2017
I love the service and everyone there!! I always get right in.. The doc is honest and trustworthy.. I love how nice everyone is... The people who help me choose glass, fixed my husbands old glasses and helped me choose new ones!! SO helpful!! I love it, and everyone!
Dec 22, 2017
In and out time has always been reasonably quick. Staff is friendly and helpful. Ive been seen by both Dr's and the experience was both informative and pleasant. I have referred my daughter who now goes there as well.
Dec 22, 2017
I am so glad I met Dr. Leslie Demers. She suggested an over-the-counter eye drop that completely cleared up my eye allergies. That's a first! She suggested cleansing the eyes with a warm moist washcloth and applying a little organic coconut oil to keep the oil glands in the lids flowing. So easy and painless. Thanks.
Dec 21, 2017
Very efficient with personable staff.
Dec 19, 2017
All the staff at DeMers is so friendly They are very knowledgeable and helpful when it comes to insurance and the most cost effective way to put it to use. They take the time to pay attention to you and get to know you. Theres no sense of being rushed through your appointment, they seem to genuinely care for their patients.
Dec 19, 2017
The service was excellent, I didn't have to wait that long. Customer service was excellent as well. My appointment was with Dr. Leslie DeMers and she was awesome!!!!!!
Dec 19, 2017
MY ENTIRE EXPERIENCE WAS EXCELLENT, EXCEPT THE PERSON WHO TESTED MY EYES BEFORE I SAW THE DOCTOR HAD ON VERY HEAVY PERFUME. I AM PERSONALLY VERY SENSITIVE TO SCENTS.
Dec 13, 2017
Dr. Old is the best! Friendly, very easy to talk to and very knowledgeable about my eye condition. She is very helpful in giving ideas and advice on how to manage it. Thank you!
Dec 10, 2017
Your service was very good. Timely and friendly. Not something you see often with businesses today!
Dec 8, 2017
I've sent numerous people. Only Optometrist I trust
Dec 6, 2017
I have recommended your office to others.
Dec 5, 2017
Extremely professional service provided by Dr. Demers and staff! Felt very comforbable and service was outstanding.
Dec 3, 2017
Great friendly staff, enjoyable experience.
Dec 2, 2017
I have been coming here for years. I would never think to go anywhere else. I will and have refered many of my friends to come here. Thank you for marking me feel special.
Nov 29, 2017
I was treated with the most outstanding service from the time I walked in the door til the time I left...I will return.
Nov 17, 2017
Fantastic experience. Very friendly staff sexy doctors couldn't be better.
Nov 15, 2017
Excellent Doctors and very friendly and helpful staff! Thank you so much!
Nov 10, 2017
All staff was pleasant and greeted my husband and I with smiles, with the exception of one gentleman who worked in the back area.
Nov 9, 2017
I love that DeMers has office hours after 5pm. It makes it easy to schedule an appointment without missing work. The staff members are always so pleasant and cheerful!
Nov 8, 2017
Our family has enjoyed going to DeMers Family Vision Group for our eye care for the last two years. You receive a very warm reception when you walk in, the medical staff are caring and thorough, and the staff that fit you for glasses are patient and helpful. Yesterday was our first visit with Leslie DeMers and we just loved her! She's very warm, personable and thorough. The staff yesterday took the time to explain the process for our daughter's first optometry visit - we really appreciated that. Couldn't ask for better service! We've recommended DeMers to several friends and colleagues and will continue to do so.
Nov 7, 2017
Everything was fine. I enjoyed my visit.
Nov 7, 2017
I LOVE DeMers Family Vision! Every member of the staff has always been pleasant, helpful, and professional. Dr. Old answers all your questions patiently and is always thorough and careful. I just never have a single complaint about my visits to DeMers.
Nov 3, 2017
Friendly staff. Doctor was knowledgeable and polite. She was a good listener.
Nov 3, 2017
Great customer service and friendly employee's. I took my 2 niece's ages 4 and 5 and they took care of them for us while I was seeing the doctor.👾😁
Nov 2, 2017
The staff is really helpful and help you find exactly what you need and are willing to help with financial issues
Oct 29, 2017
Everyone in the office is friendly and professional. We feel welcome and well taken care of.
Oct 29, 2017
So much appreciate your expertise and professionalism at your office. Very nice experience.
Oct 20, 2017
I have been going to DeMers for seven years and I will keep going back. The staff is organized, knowledgeable and friendly. The Drs. are the best around and I have have been a patient of all three. Thank you, each and everyone. Great Customer Service!
Oct 18, 2017
Everyone is very nice and friendly. Always a nice time at my appointment.
Oct 17, 2017
The staff at DeMeres Vision is very cheerful and helpful. Never have had to wait past my appointment time, all my questions are answered.
Oct 11, 2017
Your staff is and always has been the greatest! Friendly, efficient, and professional. No matter where I travel, I return to Nevada at some point and am grateful my longtime doctors are still taking care of me.
Oct 2, 2017
I had fun. Best dr. Visit in along time
Sep 30, 2017
I have been going to DeMers for 10+ years. I wouldn't ever go to anyone else. The staff is always friendly, and helpful. Love the place
Sep 30, 2017
Quick, efficient, thorough, and friendly.
Sep 23, 2017
I feel like family there. Very personal, very professional.
Sep 22, 2017
Could not be happier with the Doctor and employees
Sep 21, 2017
Everyone was very friendly and courteous
Sep 21, 2017
Love everyone there. Very friendly.
Sep 21, 2017
DeMers are very friendly and helpful they work with tour insurance company to meet your needs. I was able to get new glasses and contacts for a reasonable price.
Sep 20, 2017
Everyone is always friendly and professional.
Sep 16, 2017
Super friendly and helpful staff. Dr. Leslie was very patient and answered all of my many questions. Thank you all.
Sep 15, 2017
This was the best eye check up I have ever had. Things were explained in detail by Scott and Mike the glass tech was very knowledgeable.
Sep 14, 2017
Lovely staff, good service
Sep 12, 2017
Always a great experience
Sep 9, 2017
I always enjoy my yearly eye exams. Parking is easy and close to the door. I've never had to wait long enough to open a magazine, and the staff is coordinated and efficient. Dr. DeMers is calm and knows his business. Eyesight is so important to me; I will make sure to monitor mine with Dr. DeMers.
Aug 28, 2017
The service was great and also got my glasses fixed in the process all the employees were very nice
Aug 26, 2017
Always in and out and very nice staff all staff are very helpful and super nice Dr. Leslie is awesome
Aug 24, 2017
Staff was nice. I was called into the room quickly after I arrived.
Aug 23, 2017
Fabulous and caring staff! They take the time to listen to your concerns without you feeling rushed! Picking out frames is done with ease. They really want you to look and feel great. Love love love them!
Aug 22, 2017
Most everyone that works in the office is great. Not able to understand clearly a young woman Hispanic who did some pre-eye tests for Dr. L. DeMers.
Aug 22, 2017
DeMers is the absolute best optometrists in town! They use the most current technology, their staff is friendly & professional and I have had little or no waiting. I highly recommend them!
Aug 22, 2017
I appreciated the fact that I didn't have to wait and was treated very courteously. Mike helped me pick out my new glasses and was extremely good at this. The whole experience is top notch!
Aug 17, 2017
Leslie is a very nice person!!!
Aug 17, 2017
Very friendly and knowledgeable of questions I had regarding my eyesight
Aug 15, 2017
Nothing but the best service, in/ out quick, kind, courteous, & professional.
Aug 11, 2017
It's always a pleasure to visit DeMers. The front desk is always friendly and great everyone the same. I love the doctors and feel they are always honest and very knowledgeable. The eye equipment is always up to date and the testing goes quickly and painlessly.
Aug 10, 2017
Excellent servicei love this place
Aug 9, 2017
Always feel welcomed in office
Aug 9, 2017
Dr. Scott and all the staff are nice and friendly😊
Aug 8, 2017
Great service, very prompt, friendly and professional.
Aug 4, 2017
I am very impressed by the service and professionalism of this office
Aug 4, 2017
I have been to many eye doctors and by far, DeMers Family Vision Group exceeds all of them.
Aug 3, 2017
Very friendly and efficient front office staff!!! The physicians and assistants are all great!! Kind, compassionate and knowledgable!!! I refer everyone to thus office!!!
Jul 28, 2017
This is a friendly Sparks family business. The service was excellent and wait times were minimal. Dr. Leslie was thorough.
Jul 27, 2017
I been going to DeMers Family Vision Group for many years now for my yearly eye exam and they always been great. I couldn't ask for more.
Jul 27, 2017
Everyone there is very friendly, and helpful.
Jul 26, 2017
The staff are warm, friendly, helpful and efficient. Dr. Leslie Demers is attentive, kind and patient. I typically bring my four children to my daughter's appointments and everyone is receptive to that in a way that makes us all feel welcomed. I'd definitely recommend them!
Jul 26, 2017
Efficient and fast service. So happy to have been recommended to go to you.
Jul 23, 2017
Everyone is great very nice and helpful
Jul 22, 2017
Service was good. they fixed my old glasses at no charge. took 10 minutes. very friendly.
Jul 20, 2017
Great service, very helpful.
Jul 18, 2017
Very professional and friendly.
Jul 18, 2017
We always have great service
Jul 17, 2017
Very professional and informative
Jul 15, 2017
I didn't know the scope of basic optometric health until I came here. I've never had vision problems but just coming here has inspired me to better care of my eyes with their help. They're amazing.
Jul 8, 2017
I felt very welcomed and cared for by the professional and caring staff.
Jul 7, 2017
Great Customer Service as Always!
Jul 5, 2017
i always feel welcomed when i come in for an appointment
Jul 1, 2017
Been going there for over 50+ years. Would never go any where else. 3 generations of family go there. Very honest and sincere. Really care about the patients. Love Dr Scott.
Jul 1, 2017
Great Quality, GREAT STAFF!!! Convenient. Everything is great.
Jun 23, 2017
I like the fact that there is state-of-the-art testing equipment and everyone is both professional and friendly at DeMers.
Jun 22, 2017
The doctors and staff at DeMers are very friendly, helpful and professional.
Jun 20, 2017
I am always impressed by Dr. Demer's, and I have been a patient since Dr. Demer's grandfather was my eye doctor!The front office staff is actually nice, compared with some other doctor's offices I've had the misfortune of visiting. I REALLY appreciate the late office hours they hold, it allows me to get my medical care without having to miss work. I think other offices should follow this scheduling model. I also appreciate that unless it's absolutely necessary, the office isn't always telling you to buy new glasses. When you do need new glasses though, they keep it as affordable as possible. I enjoy seeing Dr. Demers and his wife!
Jun 20, 2017
DeMers is the best. The staff is very friendly & helpful. Dr Scott is wonderful, he even helps me pick out the perfect pair of glasses!
Jun 16, 2017
Very professional and I will highly recommend them to my friends and family.
Jun 16, 2017
Great office with a terrific team. Personable and professional treatment from the moment you walk in until you leave. I highly recommend DeNers Family Vision Group!
Jun 14, 2017
Dr DeMers is a very good doctor and his staff is also very professional and nice.
Jun 9, 2017
I got in to see the doctor quickly and the process from getting started until the exam was done went very fast. Good job.
Jun 9, 2017
All the staff was great! Would recommend to family and friends.
Jun 3, 2017
Very good costumer service.
Jun 2, 2017
Everyone front desk to doctors and the back staff was very friendly and very helpful. they deserved to be rated above 10 plus.
May 31, 2017
Always friendly staff. They get you in and out - very courteous of your time. Thank you!
May 27, 2017
Always seen on time and the exam is always above and beyond thorough
May 26, 2017
Great. The Doctor is knowledgeable. The Assistants were pleasant. I was had almost zero wait time. I have no complaints. I only sometimes have not the best customer service with over the phone conversations. That's the only area that could improve.
May 26, 2017
I definitely recommend this place. Such great service & fast. Love this place. You won't be disappointed.
May 25, 2017
Professional, organized, easy to understand, each step explained in detail , options given for treatment and doctor took her time with exam.
May 25, 2017
The front office staff is welcoming and very friendly. The doctor and staff is super knowledgeable, the equipment is new technology resulting in a much easier exam.
May 24, 2017
Great dental place! People are so nice there it's unreal. Been going there for a couple years befor that I could never find a honest, caring dental place till I found them!
May 20, 2017
We always have a wonderful experience at DeMer's and the staff and Dr. are always friendly .
May 20, 2017
Friendly staff and great service
May 18, 2017
Everyone is so friendly and professional. I had a problem with glasses made from another lab, and they checked everything out to determine the nature of the problem (they weren't made at DeMers' lab, nor was it the doctor's prescribing error). From now on, I will always get my glasses made with DeMers, because I've never had a problem with them.
May 12, 2017
Even tho I moved from the area 7 years ago, I return annually to Dr. DeMers because of the outstanding service and results I have had there over the years. I have been wearing glasses for more than 60 years and all of my experiences have not necessarily been pleasant, so I consider it a minor inconvenience to travel for professional, skilled and courteous care.
May 5, 2017
Everybody is sweet, everyone was welcoming. The facility was very clean and Leslie was so hopeful when it came to any questions I had. 2nd time there and so far so good.
May 5, 2017
Always caring and polite and let's you know what is going to happen.
May 5, 2017
Been doing business with your office for a long time and never have issues with Customer service or quality
May 5, 2017
The staff was very good with my young daughter.
Apr 29, 2017
Moved for a couple of years and after attending another vision group, I really appreciate the thorough care and the friendly service you receive at DeMers. Really glad to be back...
Apr 29, 2017
I have been a patient here for many years and used to see Albert Demers. I got in yesterday due to a cancellation and saw Dr. Lesley for the first time. She was great, and helped me resolve a few issues so I can see my computer at work even better! Thank you Demers Family Bision!
Apr 27, 2017
Both Dr. Scott and Dr. Leslie are very caring and professional when dealing with both my husband and I. We have been seeing them yearly for the last 10 years and would not hesitate to recommend them to family and friends. All of their staff are friendly and efficient as well and the facility is cheery and clean.
Apr 26, 2017
Everyone was very nice, very professional, very helpful,
Apr 26, 2017
Every person in the office was very nice and very helpful!
Apr 21, 2017
Appointments are on time, office staff and technicians are pleasant & knowledgeable and Dr. Scott DeMeres, as always, professionable.
Apr 21, 2017
Thanks for the text reminder for appointments
Apr 20, 2017
The folks are very nice and the docs are very caring and take the time to explain everything.
Apr 18, 2017
You guys are awesome and Scott is the best. Thank you
Apr 14, 2017
This was my first time seeing Dr. Old and it made my day! She was so helpful and figured out why I was having the problems I was. Now that she's at DeMers I will definitely look forward to going back to the eye doctor! I will recommend her to family and friends!
Apr 14, 2017
The entire staff is wonderful...so friendly. Dr. Scott has a great sense of humor that really puts you at ease. I've been going here for years and have never had a bad experience. I would definitely recommend this office!
Apr 12, 2017
Did not talk about the sun glass UV.
Apr 11, 2017
I have been a patient of many years and i never had a bad experience here untill yesterday. I booked 2 appt back to back for my child and I. from the moment we walked in it was bad. There was a full staff up front, 3 employees off to the right side and the two ladies at the desk on the phone, we stood there for a while and not one person bothered to acknowledge us. One lady's coming from the back rooms was kind enough to check us in. Once i was called for my appt they decided to split my child and i for testing with out asking beforehand, once i explained how i wanted to be present i was greeted from what i took as a bothered almost upset for my request. I explained we had booked appointments for each of us so i was confused while we were getting tested at the same time and split up the employee brought it up once again once we were in the room for the exam. She stated that it was a time issue and thats why it needed to be done that way. We were on time for our appts. The visit was very uncomfortable to say the least, once seen by the dr who was very friendly she was pulled out of the room and and was a while before anyone returned. the same employee that did our testing returned w some contacts and left agin didn't enter the room finally the Dr. returned 18min later which seamed like for ever, at that it felt like we were forgotten the dr explained it was a miscommunication, we finished the exam and we were walked out to the glasses area by now its 5pm we were rushed through out then only then i can say the young lady that took over was very nice and professional took her time to answer my insurance questions. This visit left a bad taste and will need to seriously consider next years visit.
Apr 11, 2017
Check-up was very positive! Dr. Scott was pleased with the outcome of the surgery and so am I.
Apr 11, 2017
Everybody keeps smiling even when the computers are down😀
Apr 7, 2017
I saw Dr. Leslie. Besides being very sweet, she was very thorough.
Apr 7, 2017
Love your online present due to the fact we are not allowed to have phones at my work
Apr 6, 2017
Great office, friendly, caring, Doctors.
Apr 4, 2017
They got me in fast, super friendly girls at the front desk, very nice medical assistants, and the Dr saw me quickly, took me to pick out my glasses, the young lady that helped me was very good and picking out my style. they rung me up and I was out of there in less than an hour. Great service. Very clean!
Apr 3, 2017
The service and professionalism you provide cannot be beat. Your caring is quite rare in today's medical field. I wouldn't only recommend DeMers, I would take them there in needed.
Mar 31, 2017
I was very pleased with my exam.
Mar 30, 2017
I was late for my appointment and was still able to get in and out in 30 mins! Thats even with picking and paying for my glasses. They even told me they were short staffed. Coulda fooled me! Im always choosing Demers for my glasses needs.
Mar 24, 2017
Girl at front Ck out was very confused shuffling thru paper work then finally asked someone what was what??????!!!!!
Mar 22, 2017
I was having a night vision concern and they got me in that day. Great service!
Mar 21, 2017
I really appreciate the explanation of the pictures of the eyes along with problems and what affects them.
Mar 10, 2017
My family and I have been going to the DeMers Family Vision Group for over a decade. The quality and care given in every aspect (from the thoroughness of the exam, the staff, and the selection) are exemplary in every way and well worth the drive across town!
Mar 7, 2017
Your frame selection is on the high end price scale. The frames available at a more reasonable price are limited. I also had to ask to see the lower priced frames; they were not with the frames in the front part of the office.
Mar 7, 2017
Friendly helpful staff from all.
Mar 4, 2017
I have been going to DeMers for years and wouldn't think of going anywhere else. Dr Leslie DeMers is thorough, professional and really cares for her patients. Office staff are knowledgeable and friendly.
Mar 2, 2017
Very Responsive & Knowledgeable. Both Doctors were outstanding and extremely thorough. ALL my questions were answered and explained in a way I could understand. Thank you for being so great.
Mar 2, 2017
Took her time explaining everything. Showed care and concern for the patient. Very professional.
Feb 25, 2017
I THINK DR. SCOTT EXPLAINED EVERY THING TO MY SATISFACTION HE TOLD ME I COULD USE READING GLASSES RIGHT FROM THE STORE THEN HE SHOWED ME HOW IT WOULD LOOK IF I HAD PRESCRIBED READING GLASSES WHAT A DIFFERENCE.
Feb 22, 2017
Dr. Scott is the best! It was my fiancés first eye appointment and Dr. Scott was great about answering any questions he had and was able to make both of our examinations seamless! Thank you for another great yearly check up! See you next year (:
Feb 22, 2017
The employee's were very courteous and professional. They explained every step and encouraged questions. The doctor was very thorough with the exam and was very personable. I would recommend them to anyone.
Feb 14, 2017
Very friendly staff and helpful with all questions and in ordering glasses.
Feb 7, 2017
Excellent service all around!!
Feb 6, 2017
A1 GooooooooooooooooooooooooooooooooooD !
Feb 3, 2017
Nice to be back with you all. Very pleased with everything.
Feb 2, 2017
Dr. Leslie DeMers has literally changed my life. I spent several years of my life thinking gas permeable lenses (which I had to constantly replace) were my only option. Before I moved to Reno, I had been told by "contact lens specialists" that my left eye was no longer treatable since my keratoconus had progressed so quickly (these were lies by people who were clearly unqualified). I didn't know I had other options for managing my keratoconus until I found Dr. Leslie. She is so knowledgeable about corneal diseases and effective treatments. She is intentional about staying up to date on the most cutting-edge techniques and products to help her patients with keratoconus. You will not find another doctor who is as dedicated to your eye health as Dr. Leslie.
Feb 2, 2017
We love this office! The providers & staff are AMAZING!
Feb 1, 2017
My kids and I have been patients for about 10 years. The office staff is pleasant and knowledgeable. The hours are convenient, there are 2 days of the week the office is open til 7. And there is a good selection of glasses to chose from.
Jan 28, 2017
I have never had a bad experience in this office. Everyone is pleasant and perfect.
Jan 25, 2017
My husband and I are very happy with the DeMers Family Vision Group. Everyone is pleasant and knowledgeable. I never felt rushed and all my questions were answered. We are pleased we found this vision group for our future needs.
Jan 25, 2017
everyone was so nice, made me very comfortable
Jan 25, 2017
Everyone here is always super friendly and accommodating, I love the staff here!
Jan 21, 2017
This clinic was a pleasant surprise. The staff was outstanding, the doctors great. I had a very positive experience there. Highly recommend it to anyone who is looking for quality with service.
Jan 20, 2017
All at the DeMers Family are truly polite and courteous, and I might add, smile when helping me. Dr. Scott is excellent. He takes the time to talk and answer questions. Thank you. I will be back.
Jan 19, 2017
I absolutely love this office! I will never go anywhere else
Jan 19, 2017
Both doctors are great! My son's first visit was amazing and I would tell anyone to come here.
Jan 18, 2017
Had a great visit more than fulfilled my expectations.
Jan 13, 2017
I'm always impressed by the professionalism and exceptional customer service at DeMers. They explain in detail everything that's going on. The staff is very friendly and the doctors are beyond knowledgeable in their fields. They'll answer any and very question. I love coming to DeMers.
Jan 11, 2017
dr. de mers is avery nice person
Jan 10, 2017
cant, you took my glasses and I cant see
Jan 8, 2017
Love this place, doctors are all great and the staff is always very friendly and helpful!
Jan 7, 2017
Great Service with great people
Jan 6, 2017
Very friendly reception. They always take great care of me when I have my appointment. Dr. Old is very attentive to my eyes. She explains what she sees and is very caring about my eyes.
Jan 6, 2017
Even though I arrived early (before the office opened) for my appointment, the receptionist let me in, so I didn't need to wait outside. As always, Dr. Leslie was very caring and attentive to my eye health, and to me as a person. If only I could say the same for all my vendors, what a wonderful world that would be!
Jan 5, 2017
Everyone is very friendly and efficient.
Dec 30, 2016
As always, great customer service! Very patient, welcoming and attentive.
Dec 28, 2016
To all, I had a wonderful experience with DeMers vision group. Thank-you to all whom were so kind and patient.
Dec 27, 2016
Always a pleasure to visit your office. Service is great!
Dec 25, 2016
You were referred to us and we couldn't be more pleased. Everyone was professional, knowledgeable and friendly . Thank you
Dec 22, 2016
I am impressed with the skills, knowledge, and efficiency of the staff, but beyond that I have a sense that in the comforting and delightful personalities of Dr. DeMers, Delilah, and the other personnel I met, the world is a much nicer and warmer place than we sometimes think. Thanks to all.
Dec 22, 2016
I have seen Dr. Leslie DeMers for many years now and would not trust my eyes to anyone else. The health of my eyes is her main concern as well as clear vision. She and her staff are always friendly, welcoming and professional
Dec 21, 2016
I'm so thankful Jack & Sharon Lightfoot recommended DeMers Family Vision Group when we were looking for an optometrist. Dr. Scott DeMers & his office staff are all wonderful. The office is clean & comfortable & we've never had a long wait time. I highly recommend DeMers Family Vision Group.
Dec 18, 2016
Great service i've always had a great experience with the staff and the doctors always been professional and and always friendly.
Dec 17, 2016
Very friendly as always. Did not have to wait for doctor and rhenprocess was very quick and smooth. Even managed to get in the same day I called.
Dec 13, 2016
Wonderful family Business. It's always a pleasure coming to DeMers for my annual check-up. All of the staff is so warm and friendly. Makes me feel good and happy. Wouldn't think of going anywhere else. Merry Christmas to each and everyone of you.
Dec 9, 2016
Your staff and doctors are friendly and Knowledgeable.
Dec 4, 2016
very professional and on time
Dec 3, 2016
I was so happy to be back to your practice I felt that I really matter. I'M so glad that you take my inszurance. gayle carpinella
Dec 2, 2016
Friendly , Professional , and Quality Service . Excellent experience time after time. Highly Recommended !!
Dec 1, 2016
Best eye care i have ever received. My vision has never been better
Dec 1, 2016
First, your treated like a person and not like a Number. Second, the staff is awesome, they do an excellent job making you feel at home, friendly and very courteous. Third, the Doctor explains very thing to you so you understand what you have or don't have. I am very happy with everything.
Dec 1, 2016
an absolute fantastic practice. I would recommend to anyone....in fact I did, last night, to one of my best friends.
Dec 1, 2016
Staff was friendly and helpful. Dr. Scott was very pleasant and answered all questions I had.
Dec 1, 2016
As always, my visit went very well. I always feel welcome and the staff and doctors are always friendly and helpful. Visiting the office is like visiting family.
Nov 29, 2016
Everything went great from the minute we checked in! Friendly staff and the whole process was smooth and comfortable! Thank you!
Nov 23, 2016
Very efficient. Thanks. Oh and great selection of frames. I my use my assessment now.......
Nov 22, 2016
Best professional and friendly experience. Good with adults and children . They know their stuff and get you fixed up and out in no time. Always a pleasure !!
Nov 19, 2016
Dr. Old is great and the rest of the staff are friendly and helpful.
Nov 19, 2016
The whole staff is great and very friendly. They were pretty busy when I was there but they handled it well and and didn't make it feel like they were rushing through my appointment to get me done and out. I wouldn't go anywhere else for eye care!
Nov 17, 2016
It's always smooth sailing when I visit, granted I hadn't been there in 7 yrs. Everyone is always so nice and helpful. Thank you!!
Nov 16, 2016
as usual all employees we very cordial and helpful and Dr, Scott was very through
Nov 15, 2016
No complaints at all....Best Eye Doctor I have ever gone too.
Nov 13, 2016
Dr. Scott and his staff are very professional and thorough. I appreciate that my appointments always run on time, and I am treated in a very courteous manner. Thank you!
Nov 11, 2016
I was very pleased with all the staff. They were professional and courteous.
Nov 11, 2016
Nice experience
Nov 10, 2016
I had a good appointment. DR. scott is very nice and professional. I would recommend him to everyone.
Nov 9, 2016
I found DeMers Family Vision Group in the yellow pages. Experiencing a possible medical emergency, I called and they worked in an appointment within a half hour, on a very busy Monday. They were efficient and professional, yet kind and engaged. I so appreciate having this fine group of Drs. available to our community.
Nov 9, 2016
Not too long of a wait. The employees there are nice. I look forward to my eye appointment every year
Nov 9, 2016
I had been going to Demers Family Vision Group for a few years now. Everytime I go it's always a pleasant visit everyone is amazing and very helpful. The hours, location, choices of frames are excellent. Keep up the good work.
Nov 8, 2016
Dr. Leslie always makes me feel like she would know me if we ran into each other away from the office. The entire staff is friendly and professional. I never feel pushed into anything and they always do their best to accommodate my financial situation.
Nov 8, 2016
Very thorough with exams and all employees are friendly and funny but very professional.
Nov 5, 2016
Super, great people !!!
Nov 4, 2016
My appt time was kept promptly. The staff is friendly and professional. Dr old was very thorough with my exam, explaining the condition of my eyes in easy to understand terms. There was an issue with my glasses from a previous visit that was resolved to my complete satisfaction. DeMers vision will continue to be my eye doctor.
Nov 4, 2016
My experience was wonderful, the staff was amazing and very friendly.
Nov 4, 2016
Excellent service. Would highly recommend deniers to coworkers for eye glasses!!!
Nov 3, 2016
Excellent as usual. They have never tried to sell me something I don't need and Dr Demers always shows me why I don't need it and leaves it up to me to decide. No glasses this time. Got sun glasses as my vision didn't change enough to get new lenses. Dr Demers showed me the difference in what I would see and it wasn't much different. I love that Dr Demers helps pick out frames. He knows what kind I need because of my lenses. I have limited availability of frames that fit them. Great staff!
Nov 2, 2016
I love coming here the staff is patient and friendly.
Nov 2, 2016
Dr. Scott and Dr. Leslie are both wonderful. DeMers Family Vision Group is always prompt, friendly and helpful...! I would recommend them to anyone looking for a quality Optometrist.
Nov 1, 2016
Loved it felt welcome and very attended to
Oct 29, 2016
All the staff were friendly and helpful. Dr. Old was great, probably the best optometrist I've ever gone to in 25 years. When deciding on my new glasses the staff were very helpful and for the first time in my life I didn't feel like I was getting ripped off when purchasing new glasses. Ever other place I've gone to jacks up there prices so much that even though I have good insurance, I end up paying a furtune. I've found my new optometrist and will now take my whole family there.
Oct 29, 2016
It was very good and very professional.
Oct 28, 2016
Fast friendly knowledgeable staff
Oct 28, 2016
Fantastic patient people from the moment one walks in. Dr was professional and explained test results
Oct 27, 2016
The entire experience left me with the impression the professional standards are high and the entire staff and processes were finely coordinated.
Oct 26, 2016
Everybody that works there are very professional and caring.
Oct 26, 2016
Doctor and the lenses measuring staff are very helpful. But I must say that the billing dept. needs better follow up. I requested before leaving the office to provide me the paperwork with what I paid at the time of visit so I could submit to my flexible acct. then yesterday I requested to be sent via email. So far I have not received the email.
Oct 26, 2016
Always a pleasure to visit Demers, they always fix me right up, staff is fantastic.
Oct 25, 2016
Always very professional and pleasant and friendly
Oct 23, 2016
Always get outstanding treatment
Oct 21, 2016
Great treatment as I was checking in. Dr DeMers explains results of tests. Very Professional.
Oct 21, 2016
As always my appointment was on time and very professional and efficient. It is an enjoyable experience.
Oct 20, 2016
Everyone here is always so friendly and helpful! I would recommend this office to anyone..
Oct 18, 2016
Always on time courteous and helpful. My whole family goes
Oct 18, 2016
Always very professional and friendly office.
Oct 18, 2016
As always, my experience was a very positive one. The ladies at the desk are very friendly and great everyone with a positive greeting. They are always quick to answer your questions and to provide excellent service. The back assistant was friendly and explained everything that was happening while using the top of the line equipment to do the testing. The doctor is always friendly and informative and makes sure you understand what she is looking for and how to help if you are having a problem. The person that assisted me in picking out my new glasses was funny, friendly and helped me find the perfect pair of glasses that looked terrific!!! DeMers Family Vision Group is a great place to go and I would definitely recommend them to everyone, children thru old people like me :)
Oct 15, 2016
I have been a patient at this office for 3 years now, and I very much enjoy every visit. The staff and the doctors are so easy to work with.
Oct 14, 2016
I was just in Reno one night on my way to Yuma AZ and I had a I was just in Reno one night on my way to Yuma AZ and I had a medical
Oct 12, 2016
Staff is always friendly,Dr.Scott is the best.Timely and Courteous.
Oct 12, 2016
After a less than satisfactory experience at another establishment, I am thrillled with the experience I had a DeMers. I was listened to, explained to, and helped in every way.
Oct 12, 2016
Staff is wonderful and very accommodating. Doctors are patient and care about mine and my family's well being. They take their time to do things right.
Oct 12, 2016
Amazing office staff and Dr. Scott is so professional and reasurrung! Your eyes are very important trust them to DeMers!
Oct 11, 2016
Very professional, friendly, and helpful, I arrived very early, they got me right in. This is my second visit to the office, each time was great. Everyone seems to know their job very well.
Oct 10, 2016
I got into the appointment on time and they answered all my questions
Oct 9, 2016
The staff and doctor were very professional, polite and efficient.
Oct 6, 2016
Fantastic care and professionalism from both the Drs and staff!
Oct 6, 2016
Love this place and staff
Oct 6, 2016
Dr. Old quickly diagnosed my eye issue and addressed my concerns. She gave me suggestions regarding what treatment I may need in the future. Thank you Dr. Old!
Oct 6, 2016
was early for appt, taken in early saw the doctor and left thanks
Sep 30, 2016
Would like to thank Dr. Scott demeres and staff, they all helped me with my situation, thank you so much!
Sep 29, 2016
Very plessant experience.
Sep 28, 2016
Excellent, as always.
Sep 28, 2016
Very nice and professional service. Appreciated the doctor's advise and knowledge. Was not trying to sell glasses or contacts was interested in my eye health and answered all of my questions. I would and have recommended your office to my friends and family.
Sep 23, 2016
It was great been go there a long time
Sep 21, 2016
As usual everyone was in a good mood & enjoying the work day always a pleasure to go in.
Sep 21, 2016
I came in to have my current glasses fixed, and the gentleman fixed them right away. Another lady helped me pick out glasses and was very congenial. The only issue I have is that I paid over $600.00. I may go to Costco for my next pair!
Sep 21, 2016
Nice knowledgeable staff, always friendly
Sep 21, 2016
Very professional and helpful
Sep 21, 2016
Dr. Scott is the best.
Sep 14, 2016
Friendly and efficient
Sep 14, 2016
Everyone is so friendly and make you feel comfortable.
Sep 9, 2016
Everyone is always nice and Dr's are excellent they provide you with exceptional care
Sep 8, 2016
Friendly staff and great service!!
Sep 7, 2016
Very nice place .. I've been to so many different eye doctors .. But have never been satisfied .. I've been going to demers family vision for the last 3 years .. Get excellent service every time .. And have even brought my family members over . Awesome place
Sep 3, 2016
I have never met an organization that treated me so well and thorough.
Sep 3, 2016
I have been using the services of DeMers for close to 6 years and have nothing but positive experiences here.
Sep 1, 2016
We have always been impressed with the care and professionalism at Dr. DeMer's office. We are very happy with the years of wonderful service provided to us.
Sep 1, 2016
Great staff! So patient with my 4 year old.
Aug 31, 2016
Always good service
Aug 31, 2016
Love this office. Everyone is so nice.
Aug 30, 2016
Very friendly staff. Very efficient appointment, no waiting.
Aug 30, 2016
We love Drs DeMers !!!!!
Aug 24, 2016
It's always a pleasure to see you people. Your pleasant courteous and prompt.
Aug 24, 2016
Excellent. Friendly, patient, and very knowledgeable.
Aug 24, 2016
Very efficient and always very friendly
Aug 21, 2016
I love this office! From the receptionists, assistants, optical department and Dr. Scott, you all are amazing! I highly recommend you to all of my family & friends.
Aug 19, 2016
The staff was very pleasant and friendly
Aug 17, 2016
Couldn't have asked for a better exam experience. Efficient, friendly and professional.
Aug 17, 2016
Friendliest staff ever! And, Dr. Old is so knowledgeable, thorough and caring. We recommend highly.
Aug 13, 2016
Your not too big, your not not too small. Let's keep this our little secret. Such a great bunch of people. I love the De Mers Family. Thank You for such GREAT Service!!!
Aug 13, 2016
time I come in. When it comes to picking out a new frame your staff is so accommodating and provide excellent feed back. Even the ladies behind the front desk, I appreciate their feed back. Dr Leslie will forever be my favorite. Thank You DeMers Family. See you soon
Aug 13, 2016
Excellent service provided in a compassionate competent manner.
Aug 12, 2016
Staff is very welcoming and professional at all times.
Aug 11, 2016
Very professional appointment and very helpful.
Aug 11, 2016
Scott is always pleasant and heloful. He is my favorite eye doctor that I have had. He even helped me pick out my glasses
Aug 10, 2016
We were greeted as we entered the door. After checking in, we sat in our seats and were immediately called for my daughter's (7yo) appt. Even she said "wow, that was fast!". Both the nurse and Dr. Leslie were great with her. They answered all my questions and concerns as they came up. Kind and friendly service each time we have gone.
Aug 6, 2016
As always, our experience was phenomenal!! Not only does Dr. Leslie make my son and me feel comfortable during his entire exam, the staff are also warm and helpful! Thank you for always taking such good care of us.
Aug 5, 2016
Very efficient and knowledgeable staff, I have always had a good experience here. Little wait time for appointments, large selection of frames and Dr. Is always very pleasant.
Aug 4, 2016
Thank you for getting me in at a moments notice due to the horrifying car accident I was in. Dr. Demers, you and your staff were very helpful, kind, caring and compassionate. Which was very much appreciate. Many blessings to you and your staff!
Aug 2, 2016
Dr Scott de Mers is an excellent optometrist He always gives information and helps you understand your vision needs. Everyone in the office is friendly and helpful. Very good selection on frames. Prices are very good. I would recommend to anyone, and have recommended to friends. They are happy there as well.
Aug 2, 2016
We love it here nurse clara schmitz is awesome with my son and so is the doctor they are both so very caring. Thank you.
Aug 2, 2016
On a busy day, with just the one professional in the office, I was seen that day and my late insurance pre-auth was waived. I waited maybe 5 minutes after my appt. time before being seen and was in and out after having an object removed from my eye. Always a positive experience in this office.
Jul 29, 2016
I have been going to DeMers for 20 years, the service is excellent, the Dr's are amazing they have appointments to fit anyone's schedule I wouldn't think of going anywhere else
Jul 29, 2016
It has been terrific!
Jul 29, 2016
The front office already had my insurance information ready even though it had changed since my last visit. I was 10 min early and they were able to get me right in. Scott was friendly and knowledgable. And the women helping me find glasses and checking me out were very friendly. Overall great experience! Thank you!
Jul 29, 2016
Great experience and friendly staff. Good selection of glasses and sun glasses.
Jul 28, 2016
Never a hassle. Always a pleasure
Jul 27, 2016
pleasant experience. Didn't feel pressured into anything.
Jul 24, 2016
Everything was great. I just can't believe the price of glasses anymore.
Jul 23, 2016
The staff was attentive and helpful. The doctor listened to and address all of my questions.
Jul 21, 2016
Everyone was an absolute pleasure to work with. I would definitely recommend you to my friends and family. Matter of fact I did just that this morning.
Jul 20, 2016
Most wonderful people work at this office. Always a great experience. Highly recommended!!! Dr. Scott DeMers got me in the same day I was diagnosed with shingles on my head and in my eye. I could of went blind, but got my medicine in time thanks to him.
Jul 19, 2016
A friendly helpful staff! My first visit was what I had hoped for!
Jul 18, 2016
Dr Old was great!
Jul 18, 2016
Everyone is professional and friendly . I have recommended them to my friends and Co workers.
Jul 15, 2016
I have always had excellent service from DeMers Family Vision Group and I would highly recommend them to anyone.
Jul 14, 2016
My wife and I both had our annual eye exam at the Demers Family Vision Group for the first time after moving to Sparks from Louisville, Colorado. We agreed that our exams and patient care were the best we had expeirnced in over 10 years. The exam was the most thorough, in depth, and extensive exam we have had and all our questions and concerns were answered. We were really surprised with the time taken for our exam and the feedback on the condition of our eyes and what, as retired people, we might expect for future treatment. And at no time were we pressured to purchase lenses and frames after our exam. Kudos to the DeMers Family Vision Group for their excellent, professional care!
Jul 13, 2016
Very professional
Jul 13, 2016
Bar none they are the friendliness most professional eye Dr I have been too. I have been coming here since 1997 with Albert Demers and his grandson and his wife have keep up the wonderful treatment. I drive across town just to keep coming and will do so for as long as I am in the area.
Jul 9, 2016
Very friendly and professional staffs.
Jul 6, 2016
As always it was a very pleasurable visit. Everyone on the staff is very friendly, helpful and professional.
Jul 6, 2016
Very good they are all very helpful
Jul 2, 2016
Convenient office location, appointment times and hours with the highest level of care in the area is why my entire family comes to DeMers Family Vision Group. Year after year the staff provides great service, affordable prices, and works great with my children. Thank you all for everything you do!
Jul 1, 2016
Fantastic as always
Jun 27, 2016
great experience from beginning to end of appointment.
Jun 26, 2016
Friendly and amazing staff
Jun 24, 2016
Everyone in the office is great. My experience every visit is the same friendly, professional, knowledgeable people who provide outstanding service. DeMers Family Vision Group will always be an integral part of my overall health care. Thanks!
Jun 24, 2016
My whole family comes to you guys
Jun 21, 2016
No waiting --everyone very professional .
Jun 18, 2016
They took me even though I was late due to a migraine. The wait wasn't very long and the staff couldn't have been more friendly.
Jun 18, 2016
Kind, excellent, professional are but a few words that describe the appointments we had yesterday. We have been going here as a family for a few years and every time from the front office to the Dr the visit is nothing short of amazing.
Jun 18, 2016
It's always a pleasure to come into DeMers for an eye appointment, very enjoyable, very friendly people.
Jun 18, 2016
Well done. Great experience. Comfortable. Informative.
Jun 17, 2016
Always awesome
Jun 16, 2016
My visit yesterday (Wednesday) to get a broken bow fixed took a one-hour wait before I saw Mr. Fixit .In my view this was much longer than necessary. I know you have many customers to serve--but. Jake Highton
Jun 16, 2016
Quick service, friendly, helpful staff.
Jun 12, 2016
As always, a pleasant experience at DeMers. No complaints. I was treated well. All staff was friendly and helpful.
Jun 12, 2016
very friendly very fast great place to get eyes taken care of.
Jun 9, 2016
DeMers does a fantastic job of taking care of all your vision needs. Fast and friendly. They are on top of it!!!!
Jun 7, 2016
My insurance was messed up and the front desk lady, Katie I believe, was the most awesome and helpful. She rocks! All the staff was great. Live it there.
Jun 3, 2016
Very accommodating to individual needs
Jun 3, 2016
I enjoy going here the people are all friendly and answer all my questions. My appointment's are always on time and check out is super easy. Thank you all for a great experience... I am having a problem with my Acuvue rebate though...
Jun 2, 2016
My experience was thorough, helpful & informative.
Jun 2, 2016
Since it haf been quite a while since my last eye check up, I was pleasantly surprised how efficient your offi e is run. Your staff were helpful and friendly. Dr. was thorough and informative.
Jun 2, 2016
Dr Scott Demers and the office staff are very friendly and run a very efficient office.
Jun 1, 2016
Have been going to them for about 4-5 years now and they are always very nice and friendly. I always give the doctor a hard time on dinding the square shape frames I wanted and he found them for me and save them.
May 31, 2016
My family has been going to the DeMers Family Vision Group for over 30+ years. They are the best!!!
May 29, 2016
Professional, convient, affordable. If they had a dentist office and a family physician next door it would be perfect,
May 28, 2016
I received a very friendly greeting in addition to quick service I received a very friendly greeting in addition to quick service during my
May 27, 2016
So nice to have a doctor take time to discuss things including issues and billing.
May 27, 2016
Quick and caring service!
May 27, 2016
As always everyone took excellent care of me from front desk check in through testing and especially Dr Scott.
May 26, 2016
Staff are very courteous and friendly.
May 26, 2016
I thought it was time to do my annual checkup because I'm running out of contacts, but the staff checked and let me know that I still had a month left before I needed an annual exam, so I just ordered more contacts.
May 24, 2016
Always a great experience. Knowledgeable and friendly staff all around and Dr. Scott is the best.
May 24, 2016
Nice office space
May 20, 2016
Friendly and efficient staff. Focus is on your vision and needs, not trying to sell glasses if your current prescription pairs are fine. Scott DeMers is excellent at understanding your vision, lifestyle and how to ensure that you have proper glasses and know when you use them.
May 20, 2016
the office is run smoothly
May 20, 2016
Everyone was nice, friendly and helpful. I even learned something new about my eyes, don't ask what exactly it is but my eyes are different on the top than the bottom because of my astigmatism. Dr. Leslie was so nice. I was able to get a trial pair of contacts and can finally see and wear sunglasses. I wish I had found them sooner.
May 19, 2016
I was very well taken care of. Dr.Old was very attentive and made my visit pleasurable.. Pretty much everyone I know that wear glasses goes to DeMer's. I have recommended DeMer's often.
May 15, 2016
My entire family loves Demers. They go above and beyond and have a great staff.
May 14, 2016
Thank you Dr Scott!!!
May 14, 2016
everything was great , got in quick and out quick.
May 12, 2016
I travel from Brookings to get my eyes tested. That is how much I trust Leslie. Besides she is beautiful and always so sweet. So what more could a person ask for. Yes I highly recommend this place. Like I said. I travel 1,200 miles round trip, ounce a year, so you could travel across the county.
May 12, 2016
Excellent & professional as usual
May 11, 2016
Very nice & good staff
May 10, 2016
Very nice office and staff. Felt comfortable and taken care of as a client. Dr DeMers took his time with me an addressed my concerns.
May 10, 2016
I love this office. It is clean and the staff is friendly. I saw Dr Leslie and she was very informative and personable.
May 10, 2016
professional and friendly
May 7, 2016
Excellent physicians and customer service!
May 7, 2016
Everyone was very helpful, excellent service. I truly look forward to coming in once a year because everyone is so nice. Thank You for the great service!!!! Keep up the great job!!!!!!
May 6, 2016
My experience at DeMers has always been exemplary, and this time was no exception. Not only did I have an appointment, but my husband and daughter did, too. Dr. DeMers is kind, patient and friendly with little children, as well as adults. Thank you for such great service!
May 5, 2016
Take you in on time don't have to wait. very curtious
May 4, 2016
Everything went well, on time, and very professional.
Apr 30, 2016
Excellent as always from Dr. Scott, his testing assistant, to the front desk crew. jake highton
Apr 30, 2016
All examinations were done quickly and professionally, thank you Demers Family Vision Group. I felt I was in very capable hands from start to finish. and the showed me much respect and I felt no one tried to sell my anything that I did not want..
Apr 30, 2016
Dr Demeer and staff are wonderful and professional, never have to wait. Very happy to be a patient of his.
Apr 30, 2016
An overall first rate experience. I was given an appointment the same day I called with an infection
Apr 30, 2016
Great people that works there. Always listen to my concerns and child friendly.
Apr 27, 2016
Very friendly staff. Caring and great with children.
Apr 27, 2016
It was great as always
Apr 26, 2016
Doctor and staff were very professional and knowledgeable. Prompt and courteous service.
Apr 24, 2016
Just a great place to do business with very nice and pleasant to go and get your eyes checked.
Apr 22, 2016
very friendly staff.short wait time
Apr 22, 2016
A completely professional experience, great staff.
Apr 19, 2016
This is a great office with a friendly, well trained staff. Very personal service. I never feel rushed or anonymous. Wish all my professional appointments were this great! I highly recommend the DeMers office to anyone looking for eye care.
Apr 19, 2016
Leslie and crew were wonderful as usual! :)
Apr 17, 2016
Very outgoing and cheerful staff!
Apr 16, 2016
It was great! Dr. Scott is always nice. He even helped me pick out frames. He knew what would look good. The staff is also friendly & helpful! Wouldn't go any where else.
Apr 16, 2016
Staff friendly,no wait time. Depend on. Dr. to keep check on my eyes.Great Dr.
Apr 15, 2016
The staff is awesome! Friendly and always looking to help you.
Apr 15, 2016
The entire staff is very friendly. I have only been to Dr DeMers twice now, but both experiences were great. Wish they had more frame selection for men, but overall A+
Apr 15, 2016
They put me in the schedule because of lost glasses the same day I called excellent excellent very nice folks thank you
Apr 12, 2016
Very pleasant experience...the Dr and his staff were very friendly and helpful...
Apr 8, 2016
I found all of the staff to well versed in their functions. Everyone was very friendly and compassionate.
Apr 8, 2016
Great staff. No waiting to be seen. Dr. Demers was great and informative about eye exam.
Apr 5, 2016
Great experience! I have a large family and took care of us all so graciously!
Mar 29, 2016
Always friendly and courteous, delivers great service. Understands my eye care needs and provides the best results.
Mar 28, 2016
I moved away from Reno about 10 years ago but I keep coming back to Demeres Optical. Every single person in the office is always courteous, professional, and just plain amazing! Thank you everyone for being you!
Mar 26, 2016
Very professional Dr.Leslie scooped the foreign object out before I could blink
Mar 24, 2016
Everyone was very polite and professional
Mar 24, 2016
The doctors and staff are always friendly and helpful. You can tell they care about their patients.
Mar 23, 2016
Doctor and staff were very helpful and friendly!
Mar 22, 2016
Staff provides personal attention to clients in a professional and kind approach and Dr. Leslie is knowledgeable, thorough, amenable to question, and, also, kind in approach.
Mar 17, 2016
Kind, considerate, friendly and thorough#
Mar 15, 2016
I love going to DeMers Family Vision Group. The staff is awesome. Dr. Scott is one of the best eye doctors I've ever been to. He always has the best interest for his patient and even helped me pick out my frames...I've never had a doctor do that before
Mar 13, 2016
Always a pleasure to have an appointment at DeMers Vision Group. Staff is always friendly and I love the doctors. I believe to go far above the norm when hiring people because they are all great to work with.
Mar 11, 2016
Excellent friendly service - good advice and a caring attitude.
Mar 8, 2016
Staff was extremely friendly. Genuinely interested in getting me the best experience and glasses. Knowledgeable and very professional.
Mar 8, 2016
Efficient my eye Dr took the time to do a complete examination.
Mar 7, 2016
As always, it was great. Efficient, friendly, competent and personal service always.
Mar 6, 2016
Very friendly and helpful.
Mar 6, 2016
Dr. Scott cares about me and my eyes and helps me all the way through my visit. He even helps me pick my glasses out! He's the best! The girls at the front desk are so friendly and sweet! They know their jobs and are great at getting me through the process quickly and they make me feel like family. I enjoy my visits. If I could recommend one thing it would be some change in glasses selection. I don't know exactly what...maybe a computer at the counter where icons are set up on the screen and clients could click them to look at more color and design choices. Are there apps yet where you can try on glasses virtually? That would be very cool because you could keep your glasses on to see them on you! How can you offer more diverse choices? I get that you can only stock so many...Anyway, love you guys! Thank you for going out of your way!
Mar 5, 2016
Great place. They were on time and moved me through the system very fast. The staff was upbeat and professional. Dr. Tamara Old was fantastic. She went through all the tests with me and had a plan for me in the future. This was my first visit and I've already told my wife that this is the place for us.. Thanks.
Mar 5, 2016
Staff was very friendly and helpful as always.
Mar 5, 2016
Very nice people friendly and professional ... I love it.
Mar 5, 2016
The staff and Dr are always friendly and my appointments are always on time.
Mar 5, 2016
Excellent overall experience
Mar 4, 2016
everyone is so nice and very efficient
Mar 4, 2016
Every single person I interacted with was pleasant and professional. I didn't catch the names of the front desk staff who checked me in/processed my payment, but she was incredibly nice. The girl who did my initial exams was professional and quick to answer any questions. Leslie was flat out amazing. I couldn't believe how nice she was. I'm not an optometrist, so sometimes technical jargon can go over my head in appointments, but Leslie was careful to explain things to me about my eye health in a way that I actually understood. Lastly, Amanda helped me pick out new frames, and I was absolutely stunned with how polite and sweet she was. I was pretty picky, but Amanda listened to what I wanted in frames, and picked out several pairs for me, and even checked if adjustments were possible and if alternate colors were available. She also took the time to break down all of my costs and compare to my before insurance cost vs. after insurance cost all while providing simply exceptional customer service. I will absolutely be back, no doubts. I will also recommend DeMers Family Vision Group to anyone that asks. Thank you so much for giving me a best-case scenario visit to an optometrist!
Mar 3, 2016
Always a pleasant experience
Mar 3, 2016
The staff is super friendly and professional and I got right in. I'd recommend this office to anyone needing an eye exam.
Mar 3, 2016
I had a wonderful first experience! Everyone was so friendly and knowledgeable.
Mar 2, 2016
Everyone I encountered was friendly and professional and a pleasure to work with.
Mar 2, 2016
The staff is always very pleasant. The Dr's are always kind and explain everything so that you understand and let you decide on glasses vs contacts and always help with your selection of frames.
Feb 28, 2016
I love you guys! Always nice and professional! Everyone I know goes to you guys!
Feb 27, 2016
This was second visit as I had ordered another pair of glasses about two years ago. That experience is the reason why I came back again. The entire staff is very friendly and efficient from greeting to paying. Jennifer was the technician I had to help select frames and lenses. She was very friendly, knowledgeable and helpful. She definitely made the shopping trip an enjoyable experience.
Feb 26, 2016
Dr. Leslie took very good care of our family. They squeezed us in the same day and were super accommodating!
Feb 25, 2016
What a fun group of employees from checking in to getting fitted , great humor we had fun super group of people
Feb 25, 2016
Dr. Leslie was amazing and so patient with our son.
Feb 25, 2016
Dr. Leslie and staff are great!
Feb 24, 2016
I live in very south Reno, in the Virginia Foothills. I drive about 30 to 45 minutes to get to my appts at DeMer's, not because there aren't plenty of providers near me, but because the staff and Dr's at DeMer's are absolutely worth every extra minute it takes to get there. They are so helpful before, during and after an appt. they go the extra mile as part of their service, I don't even have to ask for special treatment. I look forward to every appt here. One of the few annual appts that I look forward to. I will continue to be a client.
Feb 24, 2016
The staff is awesome!!!
Feb 24, 2016
My entire family goes to DeMers and we always get great customer service and awesome care! I always recommend friends and family to go to DeMers. We will always go to DeMers!!!
Feb 23, 2016
Timely, professional, caring, thorough.
Feb 23, 2016
The staff is very professional and knowledgable in eye care. Every step of the process from the exam to the choosing of new glasses went very smoothly. The new glasses came in less than one week and the fitting was great. Thank You,
Feb 22, 2016
Always a good experience!
Feb 21, 2016
Love the fact that the practice is open Tuesday and Thursday evenings facilitating appointments without impacting work schedule. Working with Tofee (sp?) is a joy, she is professional helpful and patient. Dr. DeMer is very easy to talk to and a good listener.
Feb 20, 2016
Every time I think you can not out do yourselves in professionalism, courtesy and hospitality I am treated to another appointment. Don't know how it continues to get better but it does.
Feb 19, 2016
I always feel that I get excellent and very personal care--thank you!
Feb 17, 2016
Appointments are always on time if not early
Feb 14, 2016
Awesomse staff. Very personable and friendly. They take the time to get to know you as a patient. The appointment was very thourough and educational as well as calming and reassuring. Would reccommend.
Feb 14, 2016
Dr. Scott DeMers and his staff are fantastic! I drive from out of town to come see them.
Feb 14, 2016
The new Dr. Is awesome I never have bad experience
Feb 12, 2016
The visit was great. They got me right in even though I was early. Everything totally professional and caring, which is the norm for every visit I have had over the years. I will tell anybody and everybody that I encounter that may need eye care about my experience giving them the name, address and phone number. I could not be any happier with them. I just wish every doctor and their respective staff would be as compassionate and professional. Thank you!
Feb 11, 2016
awesome customer service
Feb 9, 2016
Great staff. Very knowledgable.
Feb 6, 2016
They got me squeezed in when I needed it most!! Thank you to all!
Feb 6, 2016
You guys are always nice and professional and listen to my bad jokes thanks I will be seeing you again after cataract surgery. Mary
Feb 6, 2016
Excellent. Very pleased with the doctor and the staff.
Feb 5, 2016
I absolutely love coming here I always feel welcomed and taken care of , I love how Dr. Scott actually cares about what's best for you , and he has the best Girls in there working for him this is an amazing team working to make every experience amazing and I have yet to have a bad time , I will never change , I will always go to Demeres as long as its open !
Feb 5, 2016
My exam was both personal and professional. I felt well cared DeMers Family Vision Group.
Feb 3, 2016
Nice eye doctor I have ever been to!! Staff very friendly . I will always return here!!!
Feb 3, 2016
r. have been with Dr. Scott for close to ten years. The service and thoroughness of the regular exam is much above the other eye doctor places I once used. Because of a pre-existing physical problem, my eye exams are extremely important because they can signal a change in my condition. Dr. Scott is very open with me and explains what is happening.
Feb 2, 2016
Have always had a good experience. Doctor listens to you and is sensative to your opinion and needs.
Feb 2, 2016
Everyone who works in the office is so professional and kind. They are always timely and make sure their patients feel comfortable with all aspects of their visit. Every question I had was answered thoroughly and to my satisfaction. The turn-around following ordering new glasses is incredibly fast, and I actually walked out of my visit with a year's worth of contacts that day! Dr. Scott takes great care of my family's eyes, and we're very happy with this office.
Feb 2, 2016
Was brought right in on time for our appointments, very professional and caring. My daughter and I both get our glasses here and would not go anywhere else. Thanks and keep up the good work.
Feb 1, 2016
Excellent service as always.
Jan 30, 2016
Service was awesome, everyone was very polite and courteous.
Jan 29, 2016
Very nice staff and very welcoming. They care about why you are there and any concerns you have.
Jan 29, 2016
Good customer service and professional.
Jan 28, 2016
I found the staff to be friendly, informative and helpful. The facility is clean and comfortable and the Doctor was confident, competent and very personable. I would highly recommend DeMers to anyone seeking vision care. They truly care about their clients and it shows!! Great place!
Jan 28, 2016
My experience with Dr. Leslie DeMers at the DeMers Family Vision Group was the best I have ever had. They went above and beyond what I would have expected from anyone with my special needs. I am truly grateful for all that Dr. Leslie and her staff did for me and my vision. I would highly recommend the DeMers Family Vision Group to all of my family and friends.
Jan 27, 2016
The staff is amazing! Everyone is very helpful and friendly. Mrs DeMers is very personable and is great at explaining everything!
Jan 27, 2016
I honestly credit DeMers with saving my life. Due to their wonderful doctors and extensive testing, it was discovered that I had a brain tumor. Dr. McNaught actually fought with my neurologist, to get an MRI ordered. He apparently did not think it was necessary. I am 4 years out of surgery and everything is fantastic. I have referred several friends and family to DeMers and will continue to do so.
Jan 23, 2016
Kind employees, quick service, great reminder system of upcoming appointments
Jan 22, 2016
Great people , great service
Jan 21, 2016
I love dr scott. Always cares about what I want and my needs.
Jan 20, 2016
What a fantastic group of people. Truly dedicated to insuring quality care. The three girls at the reception desk are just so adorable, helpful and so fun. My overall rating is definitely excellent.
Jan 20, 2016
Excellent as always, everyone was very attentive and walk you you thorough all the process of getting you glasses and ensure you are satisfied.
Jan 19, 2016
always a great vist
Jan 19, 2016
It was confirmed my eye was fine. But I didn't understand how he explained what was wrong with it. Still not sure if it something that will get better with time. The Dr was very nice but I need to be answered to like a normal non medical person.
Jan 17, 2016
It's always a very pleasant experience. Everyone in the office is very McEnroe and super helpful.
Jan 16, 2016
Dr. Scott was very helpful and made sure he answered all my questions. The whole staff was very friendly and professional.
Jan 16, 2016
Very friendly and professional.
Jan 12, 2016
Very professional. Staff and doctors quick to explain anything I didn't understand. Affordable.
Jan 10, 2016
Staff is super nice, doctors are very helpful and knowledgeable and patient. And the fella who helps pick out and adjust glasses has got to be the best ever, every time he's helped me pick out glasses they have been perfect.
Jan 9, 2016
Always a very family friendly environment. No complaints.
Jan 6, 2016
Friendly staff who are more than willing to assist in any capacity. The tech who performed the initial eye tests was great with my 9-year-old daughter, who had never been to the eye doctor before this visit. She explained what was going to happen, how it would feel (painless), and why she was doing it. Dr. Leslie DeMers was equally as proficient at working with our daughter. She recognized the potential 'spectacle envy' issue we were dealing with and proceeded accordingly. As luck would have it, there turned out to be a legitimate need for glasses. But I appreciated Dr. Leslie's ability to pick up on my daughter's secret interest.
Jan 6, 2016
Extremely informative, courteous and professional. Explained thoroughly each process of the exam and insurance coverage. Highly recommend this Dr and staff to anyone.
Jan 5, 2016
I have been receiving my vision care from the DeMers family for many years. I am very happy with their service. I am always happy with my glasses and the staff is very helpful and friendly.
Jan 1, 2016
The doctors and staff are always great and very helpful, they make you feel very comfortable. The guy that helps patients out with the glasses towards the end is not so nice. He could try to be more personable. Other than that everything is great!!!
Dec 31, 2015
Beautiful office. Friendly, helpful staff. Very professional, kind, and knowledgeable doctors. I saw Dr. Leslie DeMers after I managed to secure a last minute appointment literally an hour beforehand. The front desk was super helpful and patient sorting out my insurance coverage and letting me know exactly what I would be paying before I even started. Once in the chair, the tech was pleasant and knowledgeable. Dr. DeMers was incredible. Super bright and cheery. You can tell she loves what she does. They did a full eye health exam and a contact lens evaluation on me, and when I say full, it was full. I've never had a work up like that and really appreciated the care with which they saw my eyes. It didn't take much time at all and Dr. DeMers even took the time to explain what she was looking for and all the results of my exam. I'd refer them to anyone reading this and will definitely be going back.
Dec 30, 2015
Dr Leslie is always very attentive and personable. She always patiently answers all my questions and explains things in an understandable manner.
Dec 29, 2015
Always a wonderful experience.
Dec 29, 2015
Amazing help...
Dec 28, 2015
Awesome doctor, awesome staff. Entire experience was pleasant and everyone was so helpful and patient. Now I can wear contacts
Dec 26, 2015
Friendly and professional
Dec 26, 2015
I arrived early, they fit me in quickly. All very professional and courteous. And they do keep a fine sense of humor!
Dec 23, 2015
Would recommend DeMers Family Vision Group to everyone. Staff are wonderful and curteous. Dr Scott is a very concerned and caring Doctor. He takes time with you to explain your situation and is a very honest person.
Dec 22, 2015
Very good and professional service, as always!
Dec 19, 2015
Dr Demers is a very caring doctor. He does not rush through his exams & listens & answers all your questions. His staff is also very caring & patient.
Dec 18, 2015
This was the first time I've ever enjoyed an eye exam. Everyone is so nice and made me feel so at ease. I've never been able to wear contacts until today. Very grateful to the office and the doctor.
Dec 18, 2015
Knowledgable, friendly staff that were very professional.
Dec 12, 2015
I love this place! Super efficient and very kind staff!
Dec 11, 2015
DeMers is the best. I finally found a Doctor (Dr. Old) that I love. She was great and very informative. Love it at DeMers and my husband loved her too. Thanks DeMers.
Dec 11, 2015
Great experience. Everyone was friendly, courteous & professional.
Dec 11, 2015
Awesome help from everyone.
Dec 10, 2015
I was pleased to see a Demers family person again grew up seeing Albert Demers
Dec 9, 2015
The service is always excellent and if you don't think you need to get your eyes checked do it anyway because you won't know until you see the difference. Top notch service !!
Dec 9, 2015
Each and every time I see Dr. Leslie DeMers I am treated as a valued patient and I trust her completely with the care of my eyes.
Dec 8, 2015
Your office staff are professional and courteous
Dec 8, 2015
Everyone is always very friendly and professional. Any questions or concerns I may have are always answered.
Dec 6, 2015
I love this place
Dec 5, 2015