Defiance Optometric Group

Drs. Meffley, Sandy and Stein

Star Star Star Star Star 183 Reviews

<<

Reviews

StarStarStarStarStar Excellent Eye Care — 

Dr. Meffley and Staff are professional, thorough, friendly. They are genuinely concerned about my eye health and always go the “extra mile.” They are also readily available if you need contacts or eyeglasses repair. I highly recommend Defiance Optometric Group!


StarStarStarStarStar Wonderful visit. Everyone had the patience of a... — 

Wonderful visit. Everyone had the patience of a saint. They explained things in detail and took the extra care in helping me make difficult decisions.


StarStarStarStarStar professional, friendly knowledgeable  — 

professional, friendly knowledgeable


StarStarStarStarStar I appreciate the way Dr. Meffley explains the e... — 

I appreciate the way Dr. Meffley explains the examination and details what is going on with my eye. His helpful hints on things I can do at home to make it better. Thanks Dan.


StarStarStarStarStar  — 

I needed help over the Labor Day weekend for a severe problem in my one eye. Dr. Stein was terrific in helping me for the following couple weeks. She was very caring and provide excellent care.


StarStarStarStarStar I have been seeing you guys ever since I have b... — 

I have been seeing you guys ever since I have been in Kindergarten or first grade and you guys make me feel very comfortable.


StarStarStarStarStar professional staff — 

The staff is always very professional and friendly. They listen and address your concerns quickly.


StarStarStarStarStar  — 

Dr, Stein was wonderful, She saw me Sat,. Sun. and Mon. over. Labor Day weekend because of a severe eye problem I had. Each day it got a little better. I really appreciate her caring concern.


StarStarStarStarStar Dr. Sandy is very professional, knowledgable, a... — 

Dr. Sandy is very professional, knowledgable, and friendly.


StarStarStarStarStar The entire staff is great - from the time we (m... — 

The entire staff is great - from the time we (my husband and I do back to back Saturday appointments) walk in to the time we leave. Getting scheduling reminders, appointment info through post-exam follow-ups online allows us to make direct contact when most convenient for us. Wait time on arrival is minimal but would seem too long except that as I was the second appointment for the same doctor between my husband and me; he was taken back in less than five minutes.


StarStarStarStarStar Love the doctor. Not only is she thorough and m... — 

Love the doctor. Not only is she thorough and my daughter in law but she is treats everyone as if they were her parents. We're proud of her.


StarStarStarStarStar Feel very confident with Dr. Meffley — 

Feel very confident with Dr. Meffley


StarStarStarStarStar The staff is very professional & friendly . Plu... — 

The staff is very professional & friendly . Plus they are honest about what frames look best on me.


StarStarStarStarNo Star Have great confidence in Dr. Meffley and his ex... — 

Have great confidence in Dr. Meffley and his expertise. I did have some longer wait times than usual.


StarStarStarStarStar very helpful in getting insurance approved — 

very helpful in getting insurance approved


StarStarStarStarStar Would never want to go elsewhere. Everyone tre... — 

Would never want to go elsewhere. Everyone treats me like part of a family. So caring and such good advice. When I arrive, while I am there, and when I leave always a warm greeting and a smile. Dr. Stein, Shelly, Sharon and rest of staff are top notch.


StarStarStarStarStar I was very satisfied with my appointment — 

I was very satisfied with my appointment


StarStarStarStarStar Dr Tom is great ! We will miss Bonnie very much... — 

Dr Tom is great ! We will miss Bonnie very much in her retirement .. don’t let Dr Tom ever retire !!


StarStarStarStarStar Medical problem — 

Got appt next day, very professional and proper follow up


StarStarStarStarStar Dr Meffley is great. Very informative and takes... — 

Dr Meffley is great. Very informative and takes time to discuss issues


StarStarStarStarStar . — 

the staff is very friendly and educated. I feel very comfortable when visiting


StarStarStarStarStar Everyone seems very nice. Thankyou for seeing m... — 

Everyone seems very nice. Thankyou for seeing me in at the last min.


StarStarStarStarStar Appointment on time — 

I arrived for my appointment and after updating my profile I was seen right away.


StarStarStarStarStar Love the professionalism, courtesy and excellen... — 

Love the professionalism, courtesy and excellent service we receive at Dr. Stein's office. She & her staff are superb!


StarStarStarStarStar My glasses were done earlier than promised and ... — 

My glasses were done earlier than promised and fitted expertly. The staff was friendly and proffessional and got me in and out in good time.


StarStarStarStarStar Excellent care done right the first time.Dr San... — 

Excellent care done right the first time.Dr Sandy is never rushed and explains everything very well. I completely trust them for my eye care.


StarStarStarStarStar Everyone is very friendly and knowledgeable — 

Everyone is very friendly and knowledgeable


StarStarStarStarStar Great Eye Care! — 

Great Optometrist office! Caring, thorough, professional services!


StarStarStarStarStar My experience at Defiance Optometric Group. — 

Very thorough exam in a friendly and knowledgeable atmosphere.


StarStarStarStarStar Excellent service. The staff was friendly, ef... — 

Excellent service. The staff was friendly, efficient, and no wait time.


StarStarStarStarStar Doctor Meffly and his group are second to none,... — 

Doctor Meffly and his group are second to none, they care about your comfort and with the utmost of respect. Shelly takes the time to help you with the decision of the best fit and style of glasses.


StarStarStarNo StarNo Star Update training. — 

The docs are great, but the woman who did my intake needs to be retrained on how to take a person's blood pressure with the machine that they use. She did several things wrong which made my blood pressure appear much higher than it typically is. I kindly pointed out her mistakes and she laughed it off like it was no big deal. If the test result doesn't matter, then why do the test?


StarStarStarStarStar They are always respectful and seem to care abo... — 

They are always respectful and seem to care about me and my needs. They rendered professional and quality services.


StarStarStarStarStar Everyone was very friendly and helpful from the... — 

Everyone was very friendly and helpful from the beginning to the end!


StarStarStarStarStar Defiance Optometric Group is a great place for ... — 

Defiance Optometric Group is a great place for all of your eye care needs. Always very courteous and professional. I enjoy visiting with the staff and doctors during my visits. Very personable. They take the time to explain what they are doing and why. Would highly recommend.


StarStarStarStarStar The staff was well versed in vision insurance a... — 

The staff was well versed in vision insurance and made sure that I knew about a new benefit with Aetna Medicare, in addition to my VSP insurance. That was most appreciated. I was able to have my copay eliminated due to this new benefit.


StarStarStarStarStar . — 

I have been a patient since I was in grade school. Your service has always been pleasant and professional.


StarStarStarStarStar The staff is very friendly and efficient! They ... — 

The staff is very friendly and efficient! They explained each step of the eye exam and answers all of my questions! Dr. Sandy is very nice and patient and answered all of my questions.


StarStarStarStarStar great service kind and polite people — 

great service kind and polite people


StarStarStarStarStar Dr. Meffley met my needs and explained what he ... — 

Dr. Meffley met my needs and explained what he would be doing. Thanks.


StarStarStarStarStar Everyone was so fr — 

Everyone was so friendly


StarStarStarStarStar Have been with Dr Burris then Dr Stein for many... — 

Have been with Dr Burris then Dr Stein for many years. Will not change


StarStarStarStarStar Defiance Optometric is very professional and ye... — 

Defiance Optometric is very professional and yet very personable. I have gone here for years and really appreciate Dr. Sandy and the staff.


StarStarStarStarStar Would highly recommend! — 

Everyone was great and friendly. The doctor really takes time with you which is rare.


StarStarStarStarStar On time. Friendly and professional. — 

On time. Friendly and professional.


StarStarStarStarStar I received the usual high level of customer ser... — 

I received the usual high level of customer service and thorough patient care.


StarStarStarStarStar I have worked with Dr. Stein for 10years and I ... — 

I have worked with Dr. Stein for 10years and I have always been pleased with her work. Leonard Myers


StarStarStarStarStar . — 

Everyone was very friendly and polite. I always look forward to my appointment with Dr. Sandy, I would suggest him to anyone in a heart beat!!!!!!! KEEP UP THE EXECELLENT SERVICE!!!!!!!


StarStarStarStarStar Have been going to this practice for 40 years a... — 

Have been going to this practice for 40 years and have complete trust in my doctor.


StarStarStarStarStar Very caring and friendly!  — 

Very caring and friendly! I like that the doctors take their time with you & never make you feel rushed! Have been coming for years & the service keeps getting better and better!! Thank you for all you do!!!


StarStarStarStarNo Star Could you send me Kara’s prescrpition — 

Could you send me Kara’s prescrpition


StarStarStarStarStar I always look forward to my visit to see my eye... — 

I always look forward to my visit to see my eye doctor and his staff. Many thanks for your wonderful service Ramona Hill


StarStarStarStarStar Everyone seems very nice a very good eye doctor... — 

Everyone seems very nice a very good eye doctor we recommend him to everyone


StarStarStarStarStar Dr. Meffley's the best! — 

The service I get at Defiance Optometric is always very professional !


StarStarStarStarStar I have confidence in the provider and the suppo... — 

I have confidence in the provider and the support staff that they are wiling, ready and able to handle my needs professionally and courteously and are caring individuals.


StarStarStarStarStar Friendly and trusted!  — 

The office is always so welcoming and efficient. I've gone here for many years and have nothing negative to say!


StarStarStarStarStar I am so grateful that l was abl to get a appoi... — 

I am so grateful that l was abl to get a appointment so quickly.


StarStarStarStarStar Always come away happy with service I have been... — 

Always come away happy with service I have been given


StarStarStarStarStar The friendly professional service is key. I re... — 

The friendly professional service is key. I receive a thorough exam in a relaxed setting and the glasses are great style and great fit. I trust my eyes to your group


StarStarStarStarStar Dr. Meffley is very knowledgeable, staff is fri... — 

Dr. Meffley is very knowledgeable, staff is friendly and very capable.


StarStarStarStarStar The new receptionist Roxanne is a gem very plea... — 

The new receptionist Roxanne is a gem very pleasant and a great personality always nice and willing to help your u with the needs I present. Great staff!!


StarStarStarStarStar The technician who fitted my classes was outst... — 

The technician who fitted my classes was outstanding! Thank you.


StarStarStarStarStar My appointment was right on time, the staff is ... — 

My appointment was right on time, the staff is friendly, and Dr. Sandy is very thorough in his examination and explanations of eye health and changes that take place with aging.


StarStarStarStarStar Your staff is always so "happy & helpful" :) Ve... — 

Your staff is always so "happy & helpful" :) Very pleased and always appreciative of their help!


StarStarStarStarStar Dr Sandy asks a lot of questions & listens to y... — 

Dr Sandy asks a lot of questions & listens to you


StarStarStarStarStar  — 

I had a good appointment. Everyone treated me well.


StarStarStarStarStar Wonderful service — 

Staff is always friendly and very helpful. They always take the time to listen to questions and concerns. Very knowledgeable and take the time and care to explain things.


StarStarStarStarStar Great service — 

The staff has always been friendly, helpful, and professional.


StarStarStarStarStar Adjustment of eyeglasses — 

I didn't come in for an eye examination but only to have my glasses adjusted. I had an appointment for 3:30 and had to wait almost 40 minutes before I was seen. I realize the lady said it was due to people being on vacation but I feel that long a wait time is unacceptable.


StarStarStarStarStar It is alwGood service — 

It is always a worth while experience.


StarStarStarStarStar My latest visit to Defiance Optometric Group wa... — 

My latest visit to Defiance Optometric Group was great! The staff is always very pleasant, professional, and helpful. Dr. Sandy always takes the time to discuss any issues and/or concerns I may be having with not just my eyes/eyesight but also my overall health. His recommendations are always helpful and knowledgeable.


StarStarStarStarStar Great professional Eye Care. — 

Great professional Eye Care.


StarStarStarStarStar Happy with visit. — 

Visit went quickly and painlessly. Friendly crew.


StarStarStarStarStar Dr. Meffley is excellent! — 

Dr. Meffley is excellent!


StarStarStarStarStar Very friendly and professional staff. Dr. Meff... — 

Very friendly and professional staff. Dr. Meffley spent time explaining my condition and answering my questions.


StarStarStarStarStar Highly recommend. Very professional staff. Exce... — 

Highly recommend. Very professional staff. Excellent service!


StarStarStarStarStar They were very nice got me with another doctor — 

They were very nice got me with another doctor


StarStarStarStarStar I've been with Dr. Sandy for years he's great p... — 

I've been with Dr. Sandy for years he's great personable and professional. The technician lady's are very knowledgeable about what your insurance will allow and they will help you get the most out of your visit, very friendly as well


StarStarStarStarStar A Good Visit — 

I an treated with respect and kindness and always listened to. Never rushed through and given as much time as I need to make decisions when necessary. The staff is very knowledgeable, friendly and kind


StarStarStarStarStar i love the way i was treated and understood my ... — 

i love the way i was treated and understood my problem with my eyes


StarStarStarStarStar Very Pleased — 

I've always been very pleased with Dr. Sandy and staff at Defiance Optometric. They are always pleasant and courteous, and patient and helpful when it comes to choosing new frames.


StarStarStarStarStar Glad to keep you informed of my thoughts. Hope ... — 

Glad to keep you informed of my thoughts. Hope all who work there will enjoy the "Scrubbies" I gave. Keep me informed on line if any need more. They will always be given to all for FREE.


StarStarStarStarStar Fast, easy diagnosis and referral for cataract ... — 

Fast, easy diagnosis and referral for cataract consult.


StarStarStarStarStar  — 

Everyone was very friendly and professional. Service was timely, no long wait


StarStarStarStarStar I have been with Dr. Sandy since i was in 2nd c... — 

I have been with Dr. Sandy since i was in 2nd class. He is an awesome Doctor


StarStarStarStarStar Dr. Tom Sandy gives a very thorough eye exam. — 

Dr. Tom Sandy gives a very thorough eye exam. He explains all procedures in language easily understood by the patient and the patient never feels rushed. Office staff are very friendly and everything is run with utmost efficiency. We willingly travel about an hour to visit Dr. Sandy since we feel that we receive a much better eye exam than we do at any of our local providers.


StarStarStarStarStar GREAT PLACE TO DO BUSINESS — 

WELL WORTH THE DRIVE AND TIME TO RECEIVE THOROUGH PROFESSIONAL EXAM BY A KNOWLEDGEABLE FRIENDLY STAFF.


StarStarStarStarStar Everyone was really nice  — 

Everyone was really nice


StarStarStarStarStar Very friendly personnel and a fantastic Dr. Mef... — 

Very friendly personnel and a fantastic Dr. Meffley and Bonnie F.


StarStarStarStarStar Dr Sandy has always been very good to me. The ... — 

Dr Sandy has always been very good to me. The office staff and eyewear technicians also do an outstanding job.


StarStarStarStarStar They got me in right away, and were very good i... — 

They got me in right away, and were very good in making me feel like they really cared about my problem.


StarStarStarStarStar Great Staff! — 

Appts are always on time and the staff is always nice and good with children.


StarStarStarStarStar Bill Lammers Sr. — 

The Defiance Optometric Group have been a great help for me in my eye care. Dr. Meffley and the girls who help with my glasses are always very kind and helpful!


StarStarStarStarStar Good service! I always enjoy my eye appointment... — 

Good service! I always enjoy my eye appointment with this group.


StarStarStarStarStar Defiance Optometric Group has always met or exc... — 

Defiance Optometric Group has always met or exceeded my standards in care and friendliness. They're upfront and take care of all of my questions.


StarStarStarStarStar Prescription review — 

Dr. Meffley reviewed the prescription he prescribed from our December meeting at my request due to difficulty in focusing intermediate and short range distance. As usual he was very attentive and detailed in his review.


StarStarStarStarStar Dr. Stein, Kelly, & staff provide excellent, d... — 

Dr. Stein, Kelly, & staff provide excellent, dependable, courteous services.


StarStarStarStarStar Staff is amazing. Make me feel like a friend no... — 

Staff is amazing. Make me feel like a friend not just a patient


StarStarStarStarStar Dr Stein is the best. She took time to answer m... — 

Dr Stein is the best. She took time to answer my questions. She's very informative and did some research specific to me before seeing me that morning. The staff is always friendly, & I've always been greeted with a smile. Very comfortable!


StarStarStarStarStar  — 

I have trouble getting around. When I arrived they took me right away. I appreciate not having to get up and down fewer times.


StarStarStarStarStar I received the same courteous, knowledgeable se... — 

I received the same courteous, knowledgeable service as in the past throughout the organization.


StarStarStarStarStar Excellent staff and service by Dr. Stein and st... — 

Excellent staff and service by Dr. Stein and staff. Leonard Myers


StarStarStarStarStar I have been a patient of Defiance Optometric Gr... — 

I have been a patient of Defiance Optometric Group for 40 years, regardless of where I have lived and worked throughout the US, Canada and South America. The skill and knowledge of Dr. Meffley is second to none, but when you add the high level of customer service to the equation, Defiance Optometric Group is quite simply the best option for eye care anywhere. The customer service team have always treated me like I was the only and the most important customer, taking time to advise and guide me in my selection of frames and options for my lenses. I have a difficult vision Rx and I trust the recommendations and advice that I receive from the entire staff. Without a doubt, their goal is to correct my vision and provide the best possible frames and lenses and customer service to ensure that I can see clearly and my eyes are protected. Choosing another provider for your eye care is.....well....very nearsighted!


StarStarStarStarStar Always a pleasant place to be! and they want ev... — 

Always a pleasant place to be! and they want everything to be 100% to my liking!


StarStarStarStarStar Staff is always friendly, knowledgeable and mak... — 

Staff is always friendly, knowledgeable and makes you feel as though they truly care about your optical health; but about you personally.


StarStarStarStarStar Blessed — 

Have been blessed for a lot of years with Dr. Sandy and his staff.


StarStarStarStarStar The exam was complete. The explanations were c... — 

The exam was complete. The explanations were complete and very understandable. Great Service. Keep up the good work. You should have been number one this year as well. I can not explain how you were not.


StarStarStarStarStar I would prefer getting just one reminder by pho... — 

I would prefer getting just one reminder by phone and email.


StarStarStarStarStar The doctors, technicians, and receptionists exc... — 

The doctors, technicians, and receptionists excel in their professionalism while providing a friendly and helpful atmosphere. Dr. Stine and the staff put me at ease each time I have an eye exam, need a new prescription,etc..As busy as Dr. Stine is, she always takes time to answer my questions in a polite and respectful manner.I would highly recommend the Defiance Optometric Group to anyone seeking excellent eye care.


StarStarStarStarStar Great group of people to deal with! — 

Great group of people to deal with!


StarStarStarStarStar We really enjoy our visits to your office. ... — 

We really enjoy our visits to your office. Everyone is very knowledgeable and professional about their jobs. You treat customers like family. We've been coming to your office for years and would recommend it to anyone!


StarStarStarStarStar Always ready to help and are really great peopl... — 

Always ready to help and are really great people working there. Have gone there for years and have no plans to change. They are super.


StarStarStarStarStar My family and i have been a patient there with ... — 

My family and i have been a patient there with Dr. Sandy for 12 years or so. I will not change that.


StarStarStarStarStar  — 

Love all the staff, they are always so helpful, kind and courteous!


StarStarStarStarStar Efficient service; pleasant staff;  — 

Efficient service; pleasant staff;


StarStarStarStarStar  — 

Always very helpful when contacting them.


StarStarStarStarStar I was able to get in right away as I thought a ... — 

I was able to get in right away as I thought a piece of my contact was still in my eye. Great service!!


StarStarStarStarStar Your the Best!!.. — 

It's always a pleasure to have my appointment with you people! You are all very pleasant and friendly and make a person feel right at home!


StarStarStarStarStar Staff is so great!! Shelley and Susan really kn... — 

Staff is so great!! Shelley and Susan really know their stuff! Bonnie is so friendly!


StarStarStarStarStar Everyone was very professional. I always feel ... — 

Everyone was very professional. I always feel like I am the only one focused on at the time of my appointments. I never feel like the appointment is rushed.


StarStarStarStarStar THANK YOU... — 

Everyone was kind and respectful. Everyone was ready to answer questions and I did not feel rushed or ignored. I am grateful for such a good experience


StarStarStarStarStar Knowledgeable and caring. Friendly and caring. ... — 

Knowledgeable and caring. Friendly and caring.


StarStarStarStarStar I had a excellent experience.  — 

I had a excellent experience.


StarStarStarStarStar Enjoyable Experience — 

The staff is very professional and FRIENDLY. Not only is the Doctor very thorough, he acknowledges your concerns and addresses them. The fitting assistants graciously listen to your preferences and assist you in choosing a frame, even if it takes you an extended amount of time.


StarStarStarStarStar 5 star all the way!  — 

5 star all the way! The staff takes very good care of me and all my family members!


StarStarStarStarStar Great team of professionals! — 

Great team of professionals!


StarStarStarStarStar QUALITY PROFESSIONAL SERVICE — 

FOR SEVERAL YEARS HAVE MADE THE EXTRA DRIVE TO OBTAIN EYE EXAMS AND SERVICE. FRIENDLY, PROFESSIONAL ATTENTION FROM SCHEDULING TO COMPLETION. COMPLETELY SATISFIED WITH ALL PHASES OF THE PRACTICE.


StarStarStarStarStar Very nice staff. Knowledgeable and willing to a... — 

Very nice staff. Knowledgeable and willing to answer questions. Always professional. Dr. Stein to the point and has a great bedside manner, which means alot. Would highly recommend this group for eye care needs.


StarStarStarStarStar HIgh level of trust in Dr Sandy and his staff t... — 

HIgh level of trust in Dr Sandy and his staff to properly diagnose and fit our glasses.


StarStarStarStarStar Very thorough eye exam. Very friendly patient c... — 

Very thorough eye exam. Very friendly patient contact with no feeling of being rushed. Patient leaves with a true sense of quality care being provided.


StarStarStarStarStar Very professional and friendly staff. — 

Very professional and friendly staff.


StarStarStarStarStar Been seeing Dr. Meffley for many years now and ... — 

Been seeing Dr. Meffley for many years now and he makes a person feel very important, not just another patient.


StarStarStarStarStar Your staff have always treated me with respect ... — 

Your staff have always treated me with respect and great courtesy. I am always satisfied with my visits. Dr Meffley is an exceptional optometrist and will remain my Dr. as long as he continues his practice.


StarStarStarStarStar For over 30 years my wife and I have enjoyed th... — 

For over 30 years my wife and I have enjoyed the friendly and capable service provided by the Defiance Optometric Group. We would recommend the Group to anyone.


StarStarStarStarStar Very polite, helpful staff — 

Very polite, helpful staff


StarStarStarStarStar Defiance Optometric Group is an excellent servi... — 

Defiance Optometric Group is an excellent service for eye care and glasses recommendations. Every time I have had an appointment with Defiance Optometric, I have always left with greater knowledge about my eyesight. Whenever I have needed new glasses, they have arrived within 2 weeks after my appointment, and they have corrected my vision perfectly.


StarStarStarStarStar Dr. Stein is very good — 

Dr. Stein is very good. Several years ago I had a detached retina. The eye surgeon who corrected the problem told me that Dr. Stein was very competent and to contact her if I have any problem.


StarStarStarStarStar Appointments are always on time and a nice expe... — 

Appointments are always on time and a nice experience!


StarStarStarStarStar Efficient, friendly and helpful — 

Efficient, friendly and helpful


StarStarStarStarStar I am very comfortable and confident about the s... — 

I am very comfortable and confident about the services provided.


StarStarStarStarStar Everyone at Defiance Optometric Group were help... — 

Everyone at Defiance Optometric Group were helpful and friendly! It was nearly closing time, but they took extra time to help me better understand my vision insurance benefits so that I could get the most of them.


Reply

Thank you Ellen! We believe you should receive the same service any time of the day. We hope to see you again soon!

StarStarStarStarStar  — 

I have always been well pleased with the service.


StarStarStarStarStar Long time patient for a reason . — 

I've been a patient in this office for over 30 years. I have always had outstanding care. I have complete confidence in this warm, professional office. Dr. Meffley is a thorough and excellent practitioner, with the newest techniques always being implemented in his practice.


StarStarStarStarStar no problem, well done, good experience — 

no problem, well done, good experience


StarStarStarStarStar  — 

Very efficient and professional.


StarStarStarStarStar There is a wonderful balance between profession... — 

There is a wonderful balance between professionalism and friendliness. I never feel rushed. Everyone from the reception desk to each assistant up to Dr. Stein is very attentive to my questions. My exams are always thorough and the results are well-explained. Without reservation I would give to anyone my highest recommendation to the Defiance Optometric Group. I appreciate all the excellent work and sincerity on behalf of the health of my eyes.


StarStarStarStarStar Each technician and Dr. Stein were very helpful... — 

Each technician and Dr. Stein were very helpful and courteous. Thank you.


StarStarStarStarStar Everyone seems very nice,and understanding. I h... — 

Everyone seems very nice,and understanding. I have anxiety,and they seem to put me at ease,feel comfortable going there.


StarStarStarStarStar I always look forward to my visit with Dr. Sandy ... — 

I always look forward to my visit with Dr. Sandy and his team. They are always very kind and most helpful.


StarStarStarStarNo Star Relatively speedy and reliable — 

Nice staff, no complaints in general. The optometrists might make you wait five or ten minutes, but they are pretty quick and knowledgeable. Exams for contacts and glasses combined run 145 bucks (without insurance) so that might be something to think about. I expected it to run about a $100 price tag based on Google searches, but maybe your insurance will make it cheaper, I don't know. I didn't really find out the price until they swiped my card.


StarStarStarStarStar very good ==appointment went very well... — 

very good ==appointment went very well


StarStarStarStarStar  — 

I could not ask for better service. Thank you, especially Shelly. She knows how to fit my glasses and goes above and beyond to help me.


StarStarStarStarStar Excellent service and a fun and caring atmosphere! ... — 

Excellent service and a fun and caring atmosphere!


StarStarStarStarStar Everyone was very friendly and helpful. ... — 

Everyone was very friendly and helpful.


StarStarStarStarStar Excellent care and very friendly service.... — 

Excellent care and very friendly service.


StarStarStarStarStar Jake was very impressed that when he went to pick up his contacts that the staff new his name and ... — 

Jake was very impressed that when he went to pick up his contacts that the staff knew his name and didn't have to ask. I am always impressed with the knowledge of the staff about insurance. They do their best to make the insurance work in my best interest. I thank you so much for that.


StarStarStarStarStar I have always received great service during my eye appointments. Thank you! -Katelyn Dumire ... — 

I have always received great service during my eye appointments. Thank you! -Katelyn Dumire


StarStarStarStarStar Very pleased — 

Was greeted promptly. Seen immediately. Staff very friendly, and helpful. very knowledgable in all my questions. Had great wisdom and suggestions on showing me the glasses frame/style, etc, I was looking for. Very pleased.


StarStarStarStarStar I always feel like family when I visit. I'm always treated with respect and well taken care of as ... — 

I always feel like family when I visit. I'm always treated with respect and well taken care of as they found benefits I didn't know I had.


StarStarStarStarStar Great Visit! I don't really understand what you want here!! ... — 

Great Visit! I don't really understand what you want here!!


StarStarStarStarStar RC — 

Front desk staff greeted me promptly and friendly. Assistant administered initial tests professionally. Dr. Sandy did a thorough job of explanation of the tests results in laymen terms. My total office time was about 30 minutes.


StarStarStarStarStar Dr. Sandy and staff did a great job... — 

Dr. Sandy and staff did a great job


StarStarStarStarStar I am always treated friendly and professionally.... — 

I am always treated friendly and professionally.


StarStarStarStarStar Dr Meffley is always a good listener. I see him every two years for an eye exam. He always takes t... — 

Dr Meffley is always a good listener. I see him every two years for an eye exam. He always takes time to get to know me as well as examining my eyes. The office staff are also congenial and professional.


StarStarStarStarStar I was satisfied with the visit. — 

I was satisfied with the visit.


StarStarStarStarStar The pretester could have been more friendly and explained what she was going to do before she did... — 

The pretester could have been more friendly and explained what she was going to do before she did her testing. She needed a smile on her face.


StarStarStarStarStar All personal are very professional. — 

All personal are very professional.


StarStarStarStarStar Dr Meffley will always remain my optometrist. He is superb. — 

Dr Meffley will always remain my optometrist. He is superb.


StarStarStarStarStar Dr.Sandy was great at taking care of my left eye.and i have nothing else to add at this time — 

Dr.Sandy was great at taking care of my left eye.and i have nothing else to add at this time. thank you


StarStarStarStarStar I really appreciated that your technician was able to repair the glasses I had stepped on and was... — 

I really appreciated that your technician was able to repair the glasses I had stepped on and was unable to use. They were my favorite pair of glasses and having them again made my day! Too many optical groups don't do repairs and that's always an appreciated perk. Thank You very much.


StarStarStarStarStar PROMPT,FRIENDLY,COURTEOUS,PROFESSIONAL STAFF AND DR. — 

PROMPT,FRIENDLY,COURTEOUS,PROFESSIONAL STAFF AND DR. A GOOD PLACE TO DO BUSINESS.............JAMES MARTZ


StarStarStarStarStar Thank You — 

Thank you for the professional and kind way you always greet and treat us.


StarStarStarStarStar Excellent - she was so helpful and nice! — 

Excellent - she was so helpful and nice!


StarStarStarStarStar Appreciate Service — 

Over the years, I have very much appreciated the patience, knowledge and thoroughness of Dr. Stein. Also over the years, I have very much appreciated the helpfulness, knowledge and experience of Shelly in you front area. Your front office staff has always be helpful and welcoming. Please let them all know their appreciated. Gino Silvestri


StarStarStarStarStar Never any complaints,  — 

Never any complaints, we love Defiance Optometric!


StarStarStarStarStar Thank You — 

I appreciated all the time Dr. Meffley spent with me. He explained every step of the exam and thoroughly answered any question I had. Thank you very much for your patience, knowledge, and talent.


StarStarStarStarStar Staff is very friendly and helpful — 

Staff is very friendly and helpful. Shelly is awesome when it comes to adjusting and choosing frames.


StarStarStarStarStar Things are great the way they are. — 

Things are great the way they are.


StarStarStarStarStar Great visit. Came in late and still got me in. Good to be back with this group — 

Great visit. Came in late and still got me in. Good to be back with this group. Had some bad experiences with other practices


StarStarStarStarStar every thing was explained and all questions answered — 

every thing was explained and all questions answered. Tech even looked up policy and got me discounts on frames and lenses.


StarStarStarStarStar I feel that everything went very well! — 

I feel that everything went very well!


StarStarStarStarStar I was happy with everything! Keep up the good work!  — 

I was happy with everything! Keep up the good work!


StarStarStarStarStar Not your ordinary Optometrist  — 

Friendly staff & state of the art exams!