David B. Baxter, OD, PA
1527 Reviews
Everything was great. The tec was very nice the reception folks were very pleasant. Amanda stopped and spoke very cheerful, and as always David takes time to explain things and is always good upbeat and spirited. My whole family is patients there as well as work folks i have sent there including my mother-in-law.
Mar 28, 2024
I arrived early and expected to wait but was able to get in right away.The office is a well oiled machine,in and out in less than 1/2 hour.
Mar 27, 2024
It's always a pleasure coming into your office! Everyone is always friendly and welcoming from checking in at the front desk to finishing up with frames. I always feel like I get the best care with my vision from Dr. Baxter because he doesn't cut corners and rush me along, he is VERY thorough with the exam. I like that I'm not rushed through like a fast food restaurant, I feel like Dr. Baxter takes extra time to make sure everything has been carefully gone over and I have NEVER felt like he is in a hurry to get me out and move on to the next patient. Thank you for the excellent service you provide for the patients. Shannon Cooke
Mar 27, 2024
Very courteous and professional.
Mar 22, 2024
Dr Baxter and his team were great! Staff was very helpful and nice to work with. Dr Baxter is a true profession and takes the time to explain all he is doing during his exam. He has the latest and best exam equipment to check your eyes which made this very thorough examination a pleasure! Highly recommend as this is the best experience I’ve ever had!
Mar 20, 2024
Dr. Baxter was great !!
Mar 19, 2024
Always feel cared for. Dr Earl saw possible Macular degeneration and sent me to Taylor Eye Center. It was caught early and have been thru treatment now gone. Thanks again.
Mar 16, 2024
Dr Earle is very friendly and her knowledge of dry eye is exceptional. She performed tests I had never had before and prescribed a course of treatment that is new. I feel confident she has me on the right plan for relief of my symptoms. I’m very pleased to have found her.
Mar 16, 2024
No complaints , outstanding care and service.
Mar 15, 2024
Dr. Baxter and his team are very Professional and Pleasant to go too… He really cares about his Patients and makes them feel cared for. I’ve recommended others to go there.
Mar 15, 2024
Excellent service, as always!
Mar 14, 2024
Excellent doctor and staff! Everyone is always friendly and helpful! Love their variety of frames! Best Eye Doc in New Bern!!
Mar 9, 2024
This was my first visit and I was completely impressed with the staff and Dr. Baxter. I was acknowledged as soon as I entered, even though the receptionist was on the phone (she gave me a nod and smile.) Check-in with smoothly and I was called back within minutes of my appointed time (which, alone, is worth 3 stars, by the way). The technician was friendly and thorough with my work-up. Dr. Baxter was extremely informative, fully explaining everything to me and answering my questions. I am incredibly pleased with my service and look forward to returning.
Mar 8, 2024
the visit was awesome, You explained everything so that I could understand Thank you
Mar 6, 2024
Thanks to a cancellation was able to get in to see Dr Baxter a few months earlier than scheduled. First time seeing Dr. Baxter instead of Dr Earle. He explained all the images they had taken of my eyes (and the tech who did all that work was very good). We discussed different eye conditions and their treatment. After the exam, since my prescription hadn't changed very much, he didn't try to get me to upgrade my lenses or glasses. The entire staff was great to work with while I was there.
Mar 5, 2024
Unlike any other physician appointments, I always look forward to my eye appointment with Dr. Baxter. From the moment you walk in the door the helpful reception staff is happy to see me. The technician that takes all my eye readings is efficient and knowledgeable and answers all my questions, and then the best part seeing Dr. Baxter and having him perform his meticulous vision exam. Followed by a visit to the optical department where the very helpful staff offers honest feedback on any frames I try on. Fabulous experience!
Feb 28, 2024
The staff goes out of their way to accommodate your needs. I needed to make an immediate appointment (a semi-emergency) and Amanda worked so hard to accommodate me in their full schedule. Every suggestion she made I couldn't commit due to my schedule. She never gave up and remained kind and professional until we worked it out (twenty minutes later). Any other office would have given up or turned rude. Thank you, your kindness and professionalism did not go unnoticed.
Feb 23, 2024
Always happy with Dr Earle’s service. Promptly diagnosed and solved my problem. The front desk staff was most helpful getting me in in short notice.
Feb 23, 2024
Service was fast I don’t think I’ve been through an appointment so quickly. They were friendly and thorough.
Feb 22, 2024
Dr. Baxter is very thorough with the eye exam. Dr. Baxter really wants to help the person and make you feel good getting your eye exam
Feb 22, 2024
Dr Cole was most caring & quick to answer any of my questions or concerns.
Feb 21, 2024
Great to see a Dr (and staff too) that takes time to talk with me and answer my questions. Dr Baxter was very thorough and did appropriate testing taking into consideration my family history.
Feb 20, 2024
Staff are great. Only thing I would recommend is a wider selection of new styles and frame colors/shapes
Feb 19, 2024
My interaction with the staff was excellent.
Feb 18, 2024
Dr. Earle and all of the staff that I encountered were both professional and kind. My problem was addressed with good results and I am feeling much better now. I am very thankful for the fact that I was able to get a appointment in a reasonable time frame. You guys work as a great team.
Feb 17, 2024
Very professional and knowledgeable staff. As an Infection Control Practitioner, I am impressed with the infection control you demonstrate in this practice. Highly recommend this practice. Thank you. Mary Palmer
Feb 16, 2024
Love this place! Dr. Baxter has been my eye doctor for 20 plus years! This visit I saw Dr. Earl, his new associate. She was wonderful! The women at the front desk are so nice and friendly! Highly recommend!!
Feb 15, 2024
Great appointment for the sty in my eye. Feels much better today
Feb 15, 2024
Efficient, courteous, thorough exam.
Feb 13, 2024
Kind, friendly and professional. Trust your eyes to no one else.
Feb 13, 2024
Staff is always friendly, well informed and knowledgeable.
Feb 8, 2024
This was my first visit to a civilian Eye Doctor since I retired from the Marines. I was blown away of from the professionalism, customer service, and how fast I was in/out. They were very thorough I throughout the process and made it easy.
Feb 6, 2024
My latest appointment with Dr. Baxter I found the usual pleasent and well trained staff I am pleased with the results and the reccomended treatment.
Feb 1, 2024
Always an annual pleasure “seeing” Dr. Baxter!
Jan 31, 2024
I had an eye medical concern. I got in the same day got some answers to move to the next level of evaluation for my concern. Thankyou to the team.
Jan 27, 2024
Dr Earl is very informative. Very nice Staff!
Jan 26, 2024
Great experience all around. Staff was friendly, office was clean and bright.
Jan 26, 2024
Your office was happy to accommodate my urgency referral from my physician. Thank you for your promptness and help in diagnosing my problem. Your staff, inclusive of Dr. Earle,are top notch. Thank you again for the cooperation and expedience.
Jan 24, 2024
Excellent service! Staff was friendly and professional, was seen very quickly after checkin.
Jan 24, 2024
Staff is always very nice and helpful. They are fast and thorough, I don't think I have ever waited more than 10 minutes to see the Dr. I am very pleased with service.
Jan 23, 2024
Friendly staff, prompt with appt, no waiting time. Physician was pleasant and thorough
Jan 18, 2024
Very friendly and professional
Jan 17, 2024
I could not express how professional all your employees are. When I walked in the receptionist was on a call, however she still acknowledged me, by waiving. That's above an beyond for someone to do so. Thank you. I was walked through entire process and when the Dr came in, her professional bubbly personality reminded, people still care. So glad I found your office and would recommend this location to anyone.
Jan 17, 2024
Very professional and wonderful customer service. The ladies in the eye glass area are very friendly and very knowledgeable. Very helpful.
Jan 16, 2024
Always the same. Total excellence!
Jan 9, 2024
On time appointment, thorough exam, wonderful staff. Loved a zillion times better than my NY doc. (Who supposedly was the greatest).
Jan 9, 2024
Best eye exam that I have had with a new Doctor. Dr Earl was fantastic and answered all my questions.
Jan 5, 2024
Great service and advice For five minutes
Jan 5, 2024
Everyone at the office was so nice and so professional. I feel like I was given a thorough exam with no trauma at all.
Jan 4, 2024
Consistently competent, considerate and professional care!
Jan 4, 2024
Disappointed that my insurance was not accepted for glasses.
Jan 4, 2024
Very professional in every way.
Dec 29, 2023
Staff did a great job
Dec 23, 2023
I saw Dr. Earl yesterday. She was professional and thorough. All of the ladies I interacted with were courteous and helpful!
Dec 19, 2023
Dr. Baxter was very informative during the whole exam. I would definitely recommend.
Dec 15, 2023
Great exam as always. I have been with Dr. Baxter since 1982 and have never had one complaint.
Dec 15, 2023
Dr. Baxter and Dr. Earl are the best. I trust them with my eyes 💯. The office is run professionally. The waiting room is spotless as well as the exam rooms. The equipment for testing is always wiped and sanitized. I do not require glasses anymore but when I have in the past the frame choices are awesome. I have been a patient for about 20 years. I am thoroughly satisfied.
Dec 13, 2023
Doctor Baxter is very detail orientated and spends all the time needed to discuss any concerns.
Dec 13, 2023
Wonderful service, polite staff and personable provider.
Dec 12, 2023
I've been going to Dr. Baxter for a long time, I really appreciate the way he's concerned about my eyes sight. I know that he has many other people that he sees, but when I'm having my eyes checked with him he always makes me feel like I'm the only one.
Dec 8, 2023
I really enjoy my annual visit with Dr. Baxter and Rhonda. Everyone is so nice and very professional. Merry Christmas & Happy New Year!!
Dec 7, 2023
Always a pleasant experience visiting your offices and always leave feeling assured of being evaluated thoroughly.
Dec 5, 2023
Staff is friendly, Dr Baxter is a classic! Lots of high tech tests. All good.
Dec 1, 2023
The personal attention is second to none. The Atmosphere with staff and surroundings was very welcoming.
Nov 28, 2023
I moved to New Bern a year and a half ago. I don’t remember who suggested that I go to Dr. Baxter’s office but I sure am glad. From the moment I met Dr. Earle, I liked her. Her professional manner and caring attitude was great. She diagnosed something I had been complaining about for years. Not only that, she gave me things to do to hopefully clear it up. Looking forward to my next visit in the spring.
Nov 20, 2023
Dr. Baxter and his staff are always so helpful and friendly.
Nov 17, 2023
Dr. Earle and Laura were SO wonderful. This was my first eye exam and I did not know what to expect. Thank you ladies for being so personable, supportive and kind! I am grateful to have found this eye care practice.
Nov 17, 2023
Great personality and attention to detail. I felt that I was heard and treated like family
Nov 16, 2023
Friendly staff and appointment went quickly. I was early so I looked at frames until they called me back.
Nov 16, 2023
I went in as a new patient. I was very pleased with my visit. I have no complaints!!!
Nov 15, 2023
Excellent attention to customers!!
Nov 15, 2023
Dr. Earle is amazing! She is thorough and listens to my needs and concerns. Highly recommend her!
Nov 8, 2023
Dr. Baxter is great. I love his personality. I love how thorough he is when it comes to my eyes. He always takes his time to make sure I understand every aspect. On top of that, his staff is amazing as well. Very friendly.
Nov 8, 2023
Staff is always friendly, I never have to wait very long in the lobby before being seen.
Nov 8, 2023
Very happy with my visit yesterday. Thank you.
Nov 7, 2023
It is always good to see ever more clearly. DR Baxter and his team keep very good tabs on their patients to make that possible. I really appreciate what they do and it is always good to see these professional friends each year.
Nov 4, 2023
The doctor was very friendly and knowledgeable! The assistant and clerical staff were amazing as well! Would definitely recommend to anyone looking for an optometrist!
Nov 3, 2023
Everyone was very supportive and knowledgeable about the issues.
Nov 2, 2023
Dr Earle and staff were very efficient, thorough, and engaging in conversation. Dr Earle’s enthusiasm is contagious and demonstrates how much she enjoys her work.
Nov 2, 2023
I've been seeing Dr. Baxter for a while, I like him and the people that work with him. They care about my eye health as much as I do.
Nov 2, 2023
Ivwas very pleased with every aspect of my new patient appointment with Dr Earle and the stsff A five star rating for sure Wayne Anderson
Nov 1, 2023
Appreciate so much getting me in at the last minute. Dr. Earl was wonderful as well as the entire staff. The news of the macular hole I was diagnosed with obviously was not good news. But, thankfully was able to get me into a surgeon in Greenville soon. Just praying for everything to end up good.
Oct 31, 2023
Very professional and friendly staff and of course, Dr Baxter. Highly recommend.
Oct 30, 2023
Dr Baxter is very professional as well as his entire staff.
Oct 25, 2023
Was very pleased with dr. David and his staff. Thanks for a pleasant experience!
Oct 25, 2023
Outstanding Staff Outstanding Dr. Excellent Professional Service.
Oct 23, 2023
Dr. Baxter and Team are always professional and attentive to my needs!
Oct 22, 2023
Very friendly staff and state of the art equipment. LOVED not having to have my eyes dilated. That’s was so foreign to me.
Oct 20, 2023
Thank you to each and every one of y'all in the office, I have never been somewhere where the staff treats you as a long time friend. I would recommend y'all to everyone who asks me who I see. Thank you for all you do ❤️
Oct 18, 2023
Keep up the great work!!!
Oct 17, 2023
Comprehensive and thorough care. Strongly recommend Dr Baxter.
Oct 12, 2023
I can't say enough about Dr. Earle. She is so compassionate and thorough. She listens and takes the time to make sure the visit is complete for both of us. A real partner in my eye health. Dr. Baxter saved my eye sight by calling a specialist 100 miles away who saw me on an emergency basis. Highly, highly recommend.
Oct 6, 2023
very professional, quality doctors.
Oct 6, 2023
Great customer service from check-in to finish. Dr. Earle adjusted my contact lenses to accommodate my needs. Very friendly office.
Oct 5, 2023
Always a great comfortable experience. In my opinion they have state of the art equipment which provides a thorough exam.
Oct 4, 2023
Everyone is always so pleasant and would highly recommend you
Oct 4, 2023
Dr. Earle and everyone I encountered were so helpful and nice. The staff is very knowledgeable and attentive. Thanks for taking care of me.
Oct 3, 2023
This is a very professional staff, and always a pleasure when getting eye exam and glasses fitted.
Oct 2, 2023
Outstanding professional eye care.
Oct 2, 2023
My first visit to your office was outstanding. I was greeted very politely and enthusiastically by the young lady at the front desk making me feel very welcome. I was 15 minutes early however I was called to get my appointment started almost immediately. The young lady who did all the testing of my eyes (sorry, I do not remember her name) was very friendly and efficient. She explained everything and, from my perspective, she knew her job very well. Dr. Earle took over the exam almost immediately. She reviewed the tests done on my eyes with me in great detail giving me insight about my eyes that I've never had before. Dr. Earle was very friendly, efficient and professional. Upon completion of the eye exam, I was led to the eyeglasses area and met April. April was incredible. She was with another customer but she immediately let me know she would be with me as soon as possible (just a few minutes). During that short time, I browsed the frames finding several I liked. I showed them to April but rather than allowing myself to rush me into the frames I liked, she suggested many others based on my likes. There were way too many frames to look at and I was at that point where I was just needed to make my choice, April said that I should look at a couple more which resulted in my finding the frame I liked the most. We sat down and put together a very nice pair of glasses that I am very anxious to receive. April was a huge help to me. I really trusted the direction she was giving me regarding my new glasses. Like the others I met in your office, April was friendly, courteous, efficient and professional. Saying I was very pleased with my experience in your office is a gross understatement.
Sep 30, 2023
Excellent friendly service. Everyone in the office seems engaged. Would definitely recommend to my friends and colleagues.
Sep 29, 2023
All staff were incredibly friendly!!!! The minute you walk in you feel your needs will be met.
Sep 29, 2023
great care, good communications, and very friendly folks
Sep 29, 2023
Pleasant staff, thorough exam and modern facility. I truly appreciate that the office always seems to run on time and appointment availability doesn't make you wait months for a reschedule.
Sep 28, 2023
A great place to go for vision exams and or replacement glasses. Staff is very professional.
Sep 28, 2023
The socket around my eye started turning purple/red late Thursday. Then it started swelling and making my vision blurry. On Monday morning I called the office, explained what had been happening and had an appointment in a couple of hours. After all was evaluated, it turned out to be an allergic reaction to something. An ointment was prescribed and I am healing nicely. Thank you, Dr Baxter and Staff. Sincerely, Betty Chesner
Sep 27, 2023
Great, caring experience. Always.
Sep 27, 2023
Dr Baxter is great, he would get 5 stars however his staff, front desk has much to be desired. Not friendly folks at all. It’s as though they are always having a bad day, One gets the feeling as I need to leave because I’m interrupting their day
Sep 27, 2023
Everyone was so nice and professional.
Sep 27, 2023
Very friendly office Dr Earle’s assistant and the doctor were very professional, friendly and helpful. The office was well organized and clean. The front desk staff was very nice. Overall a 10 out is a 10!
Sep 27, 2023
Always a pleasure friendly & knowledgeable staff they are very professional.
Sep 26, 2023
Dr. Adrienne is so kind and made me feel very at ease. She was through with my exam and explained everything in simple terms. Also, I switched to Dr Baxter and Dr Adrienne because my former eye Dr could not see me for 6 months when I had a serious eye infection. This practice got me in within a day.
Sep 21, 2023
I love everyone in your office . You are the best
Sep 21, 2023
I have used Dr. Baxter for about 30 years. He and staff are awesome. Very thorough. Recommend to any and everyone.
Sep 20, 2023
After having a serious eye injury requiring surgery, I needed a correction (prescription change). Dr. Earle was very thorough in her exam.
Sep 16, 2023
I’ve been a long time patient of Dr Baxter and am happy to give a 5 star review!! Professional treatment, testing and quality products is what I look for and found it with Dr Baxter and his entire staff!!
Sep 14, 2023
Excellent care ! Dr.'s & staff all so very pleasant
Sep 13, 2023
Excellent staff, no waiting and very personable doctor. Highly recommended.
Sep 12, 2023
Very professional and thorough.
Sep 8, 2023
the entire staff is very professional and pleasant. I see Dr. Earle who is so thorough and a joy to interface with. I highly recommend this office!
Sep 7, 2023
Dr Earle always does an outstanding job!
Sep 7, 2023
I saw Dr Earle. As always the office runs in a timely manner. I never feel rushed. They listen and answer questions as well as ask if there have been any problems since my last visit. If they see a problem they explain what it is, how it happens and what the correction is. The staff is gracious and knows their end of the business. Always a bonus! I feel lucky to have found a really good eye Dr since moving to New Bern three years ago.
Sep 6, 2023
Great service. The appointment was on time, the exam was thorough and efficient, and the staff was courteous and helpful.
Aug 31, 2023
The entire team at Baxter,s Eye Care are professional and friendly. They perform all the tests so Dr Earle can help you improve your vision.
Aug 25, 2023
everyone was very kind and professional. Highly recommend
Aug 24, 2023
Dr. Baxter is a superior eye doctor. Knowledgeable, passionate, caring for the very best for his patients.
Aug 24, 2023
Dr. Baxter has been my optometrist for over 10 years. He is patient, kind, curtious and rarely runs late. He has the latest equiptment to care for his patients which makes diagnosis easy and accurrate. The office is very clean and organized. I highly recommend Dr Baxter for your eye doctor. You will not be disappointed!
Aug 24, 2023
It's always a great experience when I come there I've never had a bad experience.
Aug 18, 2023
Very helpful and professional folks.
Aug 17, 2023
From check in to my eye exam and purchasing new glasses - everyone was friendly and the process was seamless. Dr. Earle was great and explained everything about the exam and the changes I had.
Aug 16, 2023
Dr Earle was fabulous as always! I'm so glad I started going to see Dr. Baxter 15 years ago. It has been a great decision.
Aug 14, 2023
Very professional staff with prompt and efficient service. It was the most detailed eye examination that I have ever had. Dr. Baxter was extremely informative and explained every test.
Aug 11, 2023
After being with my previous eye-care provider for over 30 years, I was quite nervous about going somewhere new. From my initial calling to make an appointment, right up to walking out the door, I felt very welcomed and at ease. Dr. Earle has a WONDERFUL chair-side manner and was incredibly thorough during my exam time. I especially love the fact that this practice is up to date on latest technologies in optical care. I am looking forward to continuing my eye-care with this great practice/
Aug 11, 2023
Dr. Baxter is top notch, thorough and very approachable. His staff is equally friendly.
Aug 10, 2023
Dr Baxter provided a very thorough eye exam and explanation.
Aug 10, 2023
Dr. Earle and staff was wonderful. She was very knowledgable and got me on the right track with my eye care. All of the staff was very friendly and helpful. I was very happy with my visit and I appreciate the quality care I received.
Aug 9, 2023
I've been coming to Dr. Baxter for about 20 years. I like him and all the people who work there, I trust him with my eyes, and I've recommended my husband to him.
Aug 2, 2023
Good people. Makes you feel at home!!
Aug 2, 2023
Always friendly and professional. I've been going to Dr. Baxter for years and have always gotten the best eye care . Would not hesitate to recommend Dr. Baxter to anyone who was looking for top quality eye care.
Aug 1, 2023
Great care by Dr. Baxter and his staff.
Aug 1, 2023
Dr. Baxter is an awesome doctor, he took time explaining the things I needed to know and examined my eyes thoroughly.
Jul 27, 2023
Thank you very much for an outstanding introduction to your practice. From start to finish, I appreciate the unending courtesy and professionalism. I appreciated the efficiency of the front office staff. Julie did an excellent job of preparing me for my appointment. Dr. Earle is top notch and showed her very genuine care. I appreciated her expertise and wanting to get me started on a proactive eye care plan. I didn't catch the optician's name who helped me with my glasses, however, she was super patient, friendly, and knowledgeable. She made getting a new pair of glasses a breeze. Thank you very much for a wonderful experience! :D ;)
Jul 23, 2023
Very well organized and run operation and the doctor was thorough and pleasant.
Jul 21, 2023
Michelle was a delight and Dr. Earle is the best.
Jul 19, 2023
Great people. Pleasant experience. Could not have asked for anything better.
Jul 19, 2023
Very professional and quick service
Jul 19, 2023
Dr Baxter invests in all the latest technology to take care of his patients ! I trust him more than any doctor I’ve ever been to ! Office is very professional and helpful in my eye care ! I wouldn’t go anywhere else!
Jul 18, 2023
I absolutely love and appreciate the level of care from everyone at Dr. Baxter's office. From the time I walk in through my examination by Dr. Earle, I feel heard and understood. Everyone at the office is always professional in their duties.
Jul 18, 2023
Absolutely the best dental experience I've ever had in my life. Honestly I have found my dental home.
Jul 15, 2023
Dr. Baxter and all of his staff are always friendly, and professional. I think they do everything to make you feel they care. I believe he is the best Optometrist I have ever seen.
Jul 14, 2023
Everything went well, good visit.
Jul 14, 2023
The service received went beyond my expectations. Everyone was friendly from the moment I walked in until the eyeglass fitting. The eye exam was the most thorough I have ever received. Dr Earle has a great personality and I felt she really cared. I have been looking for a new eye doctor for some time and feel I hit the jackpot.
Jul 14, 2023
I had a great experience everyone was very nice and helpful and I was in and out in record time with no waiting.
Jul 13, 2023
Very friendly and helpful staff.
Jul 11, 2023
Dr Earle put too much magnification in my lens so I have to pay for new glasses;(
Jul 10, 2023
Reply
I loved your office!! Dr. Earl is great, and so is the staff!! We are still working on my vision, but I know it will come together!! I will be sending my parents to pick up those contacts and possibly my new glasses on Wednesday. I will be out of town from Thursday on.. so hoping glasses may be there for my trip! I know they will need to be fitted, but I will come back in for that!! Thank you!!
Jul 8, 2023
Friendly, on time, explained procedures and great frame options
Jul 3, 2023
Came in on an emergency basis. Corneal abrasion. They squeezed me in and sent me on my way with antibiotics eye drops and lubricating eye drops. All with smiles from all the staff. Thanks all and especially Adrienne. God bless you!
Jul 3, 2023
Staff is friendly and very professional. Great to be able to get my eye exam, treatment, lenses, and frames at the same place. Easy to get an appointment. Answer all my questions. Than you. Mary Palmer
Jun 28, 2023
This was my first visit to an eye doctor in a number of years. I was totally impressed by the initial screening - very thorough. Dr. Earle was wonderful. She listened to my problems and answered all of my questions. Can not wait for my next visit.
Jun 27, 2023
Extremely professional and knowledgable. Spent more money on my glasses than I had hoped going in. However, my eyes are more important. Not sure what any financial options there were. Felt very good about the care and exam.
Jun 23, 2023
Excellent service and staff
Jun 23, 2023
Everyone is always nice and everything is explained well! There is no waiting around and everyone is very efficient.
Jun 22, 2023
Competent service in a great timely manner.
Jun 20, 2023
I travel from Jacksonville to Newbern for my eye doctors appointment. People always ask me why I travel so far seeing how there are places in Jacksonville. I love the care that I get from Dr. Earle. She is very thorough answers questions. She is so nice and I feel that my eyes are in the best hands with her.
Jun 19, 2023
Staff was professional, punctual and friendly. In snd out in a timely manner. The exam based on reading 20/20 vision line at the end was fantastic.
Jun 13, 2023
Very professional doctor & staff. Was recommended years ago and so glad I stayed with Baxter Eye Care in New Bern, NC. My eye health is in very good hands.
Jun 8, 2023
Yes, five-star. From the moment I was given a priority appointment, I recognized the care the staff takes to help a patient. And then, I saw Dr. Earle…so professional, caring and informative. I walked out confident in the evaluation and feeling that I am “family”. Thank you
Jun 5, 2023
All the staff was very nice. Dr. Earl was great and I will continue to use them and refer others to them.
Jun 4, 2023
So, I want to share with your whole office what a truly great experience I always have at your practice! Each staff member makes me feel “it’s all about me!” …seriously! I am a dentist and I realize the importance my eye sight (actually, everyone has their own awareness). Your office has together! Thank you!!
Jun 2, 2023
Thank you for excellent help!
Jun 1, 2023
Dr. Baxter and his staff are always fantastic. I feel my eye exam is always extremely thorough and I trust the results. My appointment is on time, quick and I feel they are always there to help, if needed.
Jun 1, 2023
I've been going to Dr. Baxter for a long time. My husband goes to him now and I have recommended Dr. Baxter and his employees to all my friends. Everyone there is very nice and professional, they listen to whatever issues I have.
May 31, 2023
It’s always a great experience at Dr Baxter’s office. Everyone there is very pleasant and easy to work with! Thank you Dr Baxter for taking such great care of me and my family!
May 31, 2023
Everyone in the office is great. So friendly and helpful. Dr. Baxter is absolutely wonderful!
May 29, 2023
I'm very pleased with everyone from staff to Dr. Earl. I'm always great by the staff with a friendly smile. The technicians explain what they are doing. The purchasing of glasses is made easier with patients.
May 25, 2023
The staff was courteous and explained each procedure. The Dr was knowledgeable and answered any questions I had.
May 25, 2023
The staff was professional and courteous. The office was neat and clean. The doctor was knowledgeable thorough. She asked that showed she knew what she was doing. I felt comfortable and relaxed. The selection of glasses was excellent and I was able to find just what I wanted. The experience at this practice was professional and comfortable. I would recommend them to my friends and family.
May 20, 2023
Always have good service.
May 19, 2023
Your staff was extremely courteous and well prepared for my visit.
May 16, 2023
I was impressed with the short wait time, the professionalism of the entire staff, the doctor, the glasses selection. I will highly recommend the entire team.
May 16, 2023
Everyone is always friendly and professional. Keep up the good work.
May 11, 2023
I had a very good thorough examination. Very pleased
May 9, 2023
Dr. Earle was excellent!
May 6, 2023
Friendly and working in a timely manner
May 4, 2023
Very professional and friendly environment.
May 4, 2023
Dr Baxter and his office staff are very nice, friendly, and professional. Caroline is the sweetest & very helpful. The office is very clean. I would highly recommend Dr Baxter.
May 3, 2023
On time appointment without waiting and personable, efficient staff made this visit very enjoyable.
May 2, 2023
As always, my visit was conducted quickly, professionally and friendly..
Apr 27, 2023
Great staff and very knowledgeable.
Apr 27, 2023
Seen quickly. All questions answered. Extremely satisfied
Apr 26, 2023
Absolutely amazing! I haven't gone to the Eye doctor in over 15 years and it was such a pleasant experience. Every last one of the staff were professional and upbeat. Dr. Baxter took the time to show me everything and explain all of what he was showing me. The lady showing me frames was very patient with me and helped me pick out something that fit me and my style. I would recommend this place to anyone.
Apr 21, 2023
I have been a client of Dr Baxter's for over 30 years. He helped keep my husband's, children's, and my eyes in AAA AA shape. His office staff is warm, welcoming and knowledgeable. They make a great team.
Apr 20, 2023
Excellent staff, very efficient & personable.
Apr 19, 2023
Perfect!!! Could not have been better
Apr 18, 2023
I had a great experience. The staff was awesome and treated me like I had been a patient forever. Very knowledgeable and kind. Thank you!
Apr 18, 2023
As a new patient I was very pleased with the total visit. Everyone was friendly and professional.
Apr 14, 2023
your entire staff made me feel at home and welcomed, Dr.Earle was completely charming,I would recommend you to anyone . Thank you for making my 1st visit there delightful
Apr 14, 2023
The staff was excellent from the time I came in until I left. Being my first visit, it went very smooth.
Apr 10, 2023
We have been coming for ten years and have always been impressed with the professionalism of Dr Baxter and his team. The newest technology uses for testing our eyes and fitting for wear!
Apr 8, 2023
Top notch. Enjoyed the Staff and Dr Baxter
Apr 8, 2023
Every one I came in contact with was pleasant and professional. My appointment with Dr. Earle began on time and I was out of the office much sooner than I expected.
Apr 7, 2023
As our eyes are important, it is great to have a team to take care of you. Explanations are given and questions are answered so as to understand.
Apr 7, 2023
Thank you, your Staff was awesome! My hats off to Dr Earle, she took the time to help me get the most out of my visit. Again thank you all
Apr 6, 2023
I had my yearly eye exam yesterday and it went well. Dr. Earl and staff are so friendly and helpful during the exam.
Apr 4, 2023
Adrienne Earle was extremely knowledgeable and friendly. She explained my condition and was very patient and happy to answer any questions.
Apr 4, 2023
The staff and Dr Earle were incredibly nice, helpful, knowledgeable, and through.
Apr 3, 2023
All were professional, prompt, and efficient. Waiting time was short and everyone was friendly.
Mar 31, 2023
Everyone was professional, courteous, and all-out awesome. I would recommend mend them to everyone ☺️☺️☺️
Mar 31, 2023
Great Staff and nice facilities. Good selection of glasses and shades. Everyone did a fantastic job.
Mar 29, 2023
Very professional staff. Excellent infection control practices. Highly recommend.
Mar 28, 2023
Always a pleasure dealing with Dr. Baxter and his team.
Mar 24, 2023
As always Dr Baxter staff and personal attention is thoroughly professional even to the point during my visit retaking of eye photos to get a better look.
Mar 22, 2023
As always a great visit! Highly recommend!!
Mar 21, 2023
Excellent and fast service!
Mar 20, 2023
I was pleasantly surprised as I chose Dr. Adrianne Earle from Google. Dr. Earle was thorough, knowledgeable and very nice. In fact the whole office was vey nice. I would recommend Dr. Earle. You will be happy you did. Barbara Vicknair
Mar 17, 2023
Well today’s visit was for my mother-in-law and as we found during our visit, the whole office staff are great. Have yo say, love Dr. Earle. Karen Steinkraus
Mar 16, 2023
Dr. Baxter took the time to understand exactly what my current problem is and worked to provide what I needed. Thank you! And his staff were excellent in their professionalism and attitude.
Mar 16, 2023
I found your office staff to be very caring and understanding, professional and knowledgeable. Your staff is an asset to your practice.
Mar 16, 2023
A comfortable, well run practice. Thanks for helping me with my eye care needs. H.P. Truitt
Mar 14, 2023
Great experience. Everyone is always helpful and efficient.
Mar 14, 2023
Everyone there were very friendly and welcoming…The whole experience was nice and very professional….I have already recommended them to others and i appreciate everything they did for me …They sure make you welcome and I will definitely be going back.
Mar 10, 2023
Staff is great, clean, friendly environment. Did not have to wait long to be seen, although it was the end of the day. Dr. was great and talked me through everything going on with my sight. Staff fitting me for new glasses was good to work with as well.
Mar 10, 2023
Dr Earle was available for an emergency visit referred by my dr at CCHC Urgent Care. She was prompt, professional & very thorough! She is a sweetheart & a delight!
Mar 10, 2023
Fantastic office staff, wonderful hygienist, great doctor.
Mar 9, 2023
Excellent service from beginning to end.
Mar 9, 2023
I was impressed by the all of the staff at this office. The front office was welcoming and very pleasant. The technician that did most of my eye testing was upbeat and you can tell she likes her job! Dr. Earle was so sweet and genuine. The lady in the the eyeglasses department was very helpful and kind. You don't find such great service from start to finish in many places.
Mar 8, 2023
I had a1:15 appointment, the text I received stated I should arrive 10 minutes early with my insurance information. I arrived at 1:05 and there was a sign on the door stating the office was closed until 1:15 for lunch. The office should not tell patients to come early if the office is not even open!
Mar 8, 2023
Everyone here is helpful and friendly. I received a good exam and good information about my vision issues.
Mar 8, 2023
Helpful, friendly staff that got me in and out with no wait time. My questions were answered during the testing and evaluation, and suggestions were made. I got good feedback while I was picking out new frames. And most importantly understood how to best use my insurance to my benefit. I also participated in the toy drive at Christmas, so was able to save on one of my pair of glasses.
Mar 7, 2023
I love Dr. Baxter! He is always thorough, and takes time to tell you what he's seeing- throughout the exam. My visit was on time, and always leave feeling good that my eye health is in his hands!
Mar 2, 2023
EVERYONE WAS SO NICE AND I FELT LIKE THEY WERE SO HELPFULL DR. EARLE IS AWESOME I WOULD RECOMMEND COMING HERE
Feb 24, 2023
Wonderful staff. Always nice and helpful. Dr. Baxter is awesome.
Feb 24, 2023
As usual, first class vision care I can rely on.
Feb 23, 2023
Very pleased with the staff and Dr Baxter
Feb 22, 2023
Would highly recommend to other - everyone is so friendly
Feb 22, 2023
I am thankful I was able to get in and see Dr. at last minute and have a thorough exam.
Feb 21, 2023
Dr. Baxter is very thorough in his eye examination. The technician is caring, kind & made sure I understood each test given. She is 5 star all the way! However, the schedule front office person is rather rude.
Feb 21, 2023
Great service I highly recommend.
Feb 20, 2023
Very nice place for eye care.
Feb 17, 2023
This was my first appointment with Dr. Earle. I found her very friendly, thoughtful, thorough, and professional. As always, I was impressed with the rest of the staff. They, too, were friendly, professional and extremely helpful. A truly positive experience for me!
Feb 15, 2023
Part of the neighborhood! Treated me like a great neighbor.
Feb 10, 2023
The Team is always friendly, attentive, professional and efficient (punctual). Will never go anywhere else
Feb 10, 2023
Excellent customer service and very clean and modern facility!
Feb 10, 2023
This place is great. Friendly and helpful staff. I had same eye doctor all my life until I moved to this area. I could not find a good eye doctor for a few years; the first time I went here, I knew this was the place for me. Best optometrist in New Bern!
Feb 7, 2023
Very friendly professional service and I dont have to wait in the office to see Dr.
Feb 6, 2023
Excellent care. Thorough. On time. Caring.
Feb 6, 2023
Staff was very nice and helpful! I have tried many different eye doctors in town and this one so far is by far the best. Will definitely return.
Feb 4, 2023
Everyone was efficient and professional. It was nice to have kind people to make me feel comfortable.
Feb 3, 2023
Great staff and Dr. Baxter is very thorough and kind.
Feb 1, 2023
The staff was friendly and professional. There was very little paperwork to fill out as most of it was done by the staff prior to arrival. My initial screening started with 5 minutes of arrival. As soon as that was complete, I was met by Adrienne Earle for my eye examination. Adrienne was thorough, listened to my concerns, and asked questions. Following my examination, I ordered new glasses and all the prices and options were completely explained. It was a great first time experience with this office.
Jan 31, 2023
As always great attitudes from everyone and very professional.
Jan 28, 2023
The Dr I saw was very good, however, I did feel the appointment was rushed.
Jan 24, 2023
Dr.Baxter is a very good eye doctor. Him and his staff are very friendly and I will recommend his office to all my family and friends.
Jan 24, 2023
I have been a very satisfied patient for over 30 years
Jan 24, 2023
Timely and efficient. It's nice to get to an office and not feel like you're constantly waiting.
Jan 23, 2023
The staff was totally professional and explained in detail the various tests they were doing on my eyes. Dr. Earle has a very caring attitude. She doesn’t rush the appointment and answers any questions you might have. If you need new glasses, they have a great store with knowledgeable technicians to help you.
Jan 19, 2023
Outstanding practice! All the latest technology to screen and diagnose on the spot; personable, competent, efficient, punctual, knowledgeable staff and doctors.
Jan 19, 2023
Dr Baxter's office is a professional and friendly operation.
Jan 18, 2023
I went in worried but I left happy and filled with tears. From the moment I walked in, I felt welcomed. The staff was super friendly and I was seen right away. When I reached Dr Baxter he asked me questions and finally he said, "I bet you I can make you see again." Right then my fears were gone. My eyes watered. After we were finished and he prescribed me glasses he told me, "I wish I was with you when you look into your glasses for the 1st time." I finally broke down and cried infront of the lady upfront. I felt like he actually cared about me and not as just a patient with money. I recommend this place to anyone. The reviews do not lie.
Jan 13, 2023
Dr. Earle was very informed and helped me to understand the issues I’m presently experiencing. Everything was done in a timely fashion. I’m very pleased with my service.
Jan 12, 2023
Dr David Baxter and staff are the best in eastern North Carolina, providing excellent eye care. Since 1989 I've been a patient because of hazards at work and I have also been diabetic for 16 years, always receiving the best of care.I am thankful for Dr Baxter and staff!
Jan 12, 2023
Excellent experience. Modern technology makes the visit stress free
Dec 23, 2022
Only a few minutes waiting for my 1:15 appt. Friendly staff. Dr Earle is patient, clearly explains my questions about possible future procedures. Suggestions: Parking has been a little tight during peak times. Street entrance needs updating.
Dec 22, 2022
Dr Earl is awesome she is considerate and listens. The staff is very polite and welcoming.
Dec 22, 2022
Staff is excellent, professional, knowledgeable and accommodating.
Dec 22, 2022
Office staff were very friendly and on-time. Dr. Baxter is very thorough and kind.
Dec 22, 2022
Great Staff and by far the best lens I have ever had. Thank you . After over 30 years of wearing glasses I am no longer frustrated.
Dec 20, 2022
I had no problems with this visit.
Dec 16, 2022
Everyone dealt with my situation in a very professional manner.
Dec 13, 2022
Always the best of treatment and care by Dr. Baxter and his staff. They are the best!
Dec 13, 2022
Extremely friendly and professional staff
Dec 10, 2022
Awesome service. Very polite staff. Quick service. Completely blown away at how professional the office is operated.
Dec 9, 2022
You have an excellent office staff. Everyone is always friendly and helpful. I have been going to your office for over 20 years . It has always been a pleasure to be in your office. Dr Baxter you have always taken your time and explained everything. Your staff has always called me back quickly if I have called in with questions. I would never think of changing to another eye specialist. I have referred several people to you over the years and every one of them has thanked me for recommending you. I think all of them are still with your practice.
Dec 6, 2022
Excellent service! Knowledgeable Doctor and staff. Very enjoyable experience.
Dec 6, 2022
Ive been seeing Dr. Baxters office for the past 4-5 years. I had the pleasure of having both Dr. BAXTER AND DR. EARLE as my doctor. BOTH are amazing. Not only that staff that helps with glasses are always so patient and kind. Its always a life decision when comes to me choosing glasses , it takes me forever but they are always so patient. I love it there. Exam is quick, easy and I get exactly what I get the care I need for my eyes every year.
Dec 2, 2022
Good efficient exam. Thank you
Dec 1, 2022
Dr. Baxter and his staff were courteous and professional! Dr. Baxter took extra time during my visit to make sure that prescription changes were accurate. I highly recommend them them!
Nov 30, 2022
Always prompt, polite and professional service from this office.
Nov 30, 2022
I am truly grateful for this wonderful doctor ! The gentle respect that they gave my 87 year old mother. Thank you again!!!
Nov 29, 2022
Dr. Baxter and his staff are always so nice. I have been going there for at least 15 years and I wouldn't change a thing. keep doing an awesome job.
Nov 21, 2022
Always on time. Always explains everything.
Nov 18, 2022
The care and treatment I receive from the moment I walk through the door is outstanding. I have great confidence in Dr. Baxter and his staff.
Nov 18, 2022
the receptionists all treated me respectfully, Dr. Earle, was very professional and asked all my questions. Thank you
Nov 17, 2022
Excellent and prompt service, friendly staff, Dr. Earle was very thorough and explained everything thoroughly
Nov 11, 2022
I arrived very early and I was seen early. The staff were friendly and helpful. Dr. Earle was great she explained everything in great detail. I would highly recommend to friends or family.
Nov 10, 2022
Outstanding team...a well oiled machine. Reception, technicians. Very professional, thorough. Just really pleasant and welcoming. Dr. Earle, the best! Myself, having several eye issues, I just know I am in good hands. Thank you to the Baxter team.
Nov 10, 2022
The appointment went very well, Dr Baxter, his techs and other support employee did their job well ,
Nov 8, 2022
Wonderful friendly staff! Dr. Baxter is the best! I’ve been a patient for probably 30 years!
Nov 1, 2022
Very efficient and friendly staff.
Oct 29, 2022
I am very pleased with everyone & was very pleased with the Dr,
Oct 28, 2022
I like the way Dr Baxter shows the patients the test and explains the results
Oct 26, 2022
Very prompt and friendly staff. The front desk was great from the time i walked in t until I left with an appointment with a specialist in Wilmington NC. The lady with the long black hair and the sweet voice was very patient and kind. Also the lady who is having a birthday this week in the eye glass department is wonderful, not to mention David Baxter the only eye Doctor I have ever had and is always great taking time to talk with me as well as check my eyes.
Oct 26, 2022
Everyone I was in contact with was so friendly and professional
Oct 25, 2022
By far, my favorite optometrist office. Dr. Baxter and Dr. Earle are the best and their employees are as well. Highly recommend them to everyone.
Oct 24, 2022
Thrilled by the care I received at my appointment. All staff members were friendly and courteous. The exam was very thorough and everything was explained to me beforehand. I look forward to getting my new glasses!!
Oct 18, 2022
Advanced technology coupled with long experience makes for a winning visit.
Oct 14, 2022
As always, the very best of care from the staff and Dr. Baxter!!!
Oct 14, 2022
Excellent care as always.
Oct 14, 2022
Dr Baxter is an excellent care giver!
Sep 29, 2022
Friendly, efficient staff. Would certainly recommend Dr. Baxter to friends and family.
Sep 28, 2022
Very friendly and professional staff. Dr. Earle was very thorough and explained everything clearly and compassionately. Very happy and looking forward to getting my new eyeglasses at the optical center too!
Sep 28, 2022
Staff was very friendly, office was clean , they valued my time and were very considerate
Sep 27, 2022
Dr Baxter always great and so knowledgeable and professional.
Sep 27, 2022
So glad I gave up on that impersonal mega eye clinic. Dr. Baxter and his staff are super friendly and extremely competent. Truly a change for the better.
Sep 27, 2022
Great staff and friendly, knowledgeable doctors. This is a winning combination that other practices should emulate.
Sep 27, 2022
Everyone was so sweet and helpful.
Sep 27, 2022
Very friendly and educated staff. I have been seeing Dr. Baxter and staff for over 15 years and will continue for as long as I am around!
Sep 24, 2022
My husband and I were customers of Eye Care Center and had been unhappy with the service and staff experiences for the past couple of years. We are so happy we decided to seek another provider. Both of our experiences were excellent in every way. Thanks Baxter Team
Sep 23, 2022
I love when an appointment is made and serviced on time! I do not make my clients wait on me and I do not like to wait for others. Time is precious and I recommend Dr. Baxter all the time!!
Sep 23, 2022
The staff are wonderful and the facility is clean. The waiting room is quiet and comfortable. The doctor is patient, understanding and explains as well as educate the entire process.
Sep 22, 2022
Excellent customer service. Knowledgeable and friendly staff.
Sep 22, 2022
Everything was great! Thank you staff 🥰
Sep 22, 2022
As always the staff was professional, rarely any wait time, and Dr Baxter informative, knowledgeable, and answered all of my questions.
Sep 21, 2022
Baxter's Family Eye Care provides a welcoming and efficient office with excellent eye care.
Sep 15, 2022
Very friendly staff! Great communication and care.
Sep 15, 2022
It was a little concerning to me that your office didn't have the notes from Dr. Singletary about my cataract surgery and I hope taking a picture of my eye, didn't mess up anything with the light therapy that Dr. Singleton still has to do. I may be worried over nothing but since I spent $4000 for the new lenses, I want to make sure I get what I paid for. Everyone at your office is very professional and kind. I just was surprised they didn't have the notes about the surgery because I thought that was the whole point of the visit.
Sep 14, 2022
Staff and Dr. Baxter are always pleasant and friendly. They are efficient and and explain what they are doing. They are helpful and answer questions without hesitation. Office atmosphere is comfortable and professional.
Sep 11, 2022
Always great to be with such a professional.
Sep 10, 2022
A professional and welcoming environment. The good doctor is a great communicator, and explained in plain language many aspects of the eye exam. The technology employed is top notch. I felt comfortable and confident during the entire visit.
Sep 8, 2022
Top technology used to save time and ensure accuracy in exam.
Sep 3, 2022
All ways an outstanding experience !
Sep 2, 2022
Very nice and professional I was in and out and everyone was helpful through out my whole visit. Thank y'all very much.
Sep 2, 2022
Friendly, promptness...both which is top notch for me!
Aug 31, 2022
I saw Dr Earle for a post op visit. The office ran on time and cleaned every machine in front of me. Dr. Earle answered all of my questions and explained a few things. I can’t thank the Drs and staff enough.
Aug 26, 2022
I have a very pleasant experience here, the best thing was I didn't have to wait, and I was early. They were very nice and very helpful.
Aug 25, 2022
I like seeing Dr. Baxter for vision care! His staff are friendly and helpful, and there’s typically little to no wait time before you are taken back to be seen for your appointment. Dr. Baxter has the wisdom of years of experience in the field and is thorough in his exam. He usually double-checks any changes in my prescription just to confirm that the new prescription is accurate, which I really appreciate. He also tends to provide a trial pair of contacts for me to try for several weeks before finalizing a new prescription to order a longer supply of contacts. He is down-to-earth and provides patient education in an accessible way. I am glad that I chose this practice for eye care!
Aug 25, 2022
Dr Baxter and his entire staff are first rate. They take their time to deliver a thorough eye exam and answer all your questions while doing so. I have complete confidence in them. If you're looking for excellent eye care I highly recommend Baxter Eye Care.
Aug 25, 2022
Dave put me in my first pair of contacts when I was in 9th grade. I'm 50 now so you do the math! His old office was in the shopping center next to the long gone Buy 4 Less 24 hour grocery store, a first in New Bern. I worked at that store and would often talk to Dave when I saw him outside his store catching a smoke break. He has long since quit by the way. He has always been very personal and extremely professional. He has state of the art equipment and has spared no expense to give the best eye care in the industry. Not only is Dave the best eye doctor I've ever seen over the years in my travels, he is also one of the most kindest people I know.
Aug 24, 2022
Excellent and friendly service and staff!
Aug 19, 2022
Excellent! Was given an appointment right away because I was seeing yellow spots!
Aug 19, 2022
I couldn’t be more pleased! The staff was friendly, professional and courteous. Everyone was extremely knowledgeable and addressed all of my concerns.
Aug 19, 2022
As always I had a pleasant visit. Office personal are very cordial and do all they can to make you comfortable. Was in for an emergency and as always David worked me in and answered all questions . Would highly recommend this office for any eye issues.
Aug 18, 2022
Very impressed with this Eye Clinic
Aug 18, 2022
Staff is very helpful and friendly. Office is clean and organized. I receive a through examination.
Aug 17, 2022
Very pleasant staff Doctors very friendly explain things easy
Aug 16, 2022
Great experience. Everyone was very friendly. There was no waiting which was very nice. Very informative during exam. Very helpful picking out frames. I would highly recommend Baxters.
Aug 13, 2022
Hi, The team was very polite & professional I will refer all the people I know to go to the best. Thank You
Aug 12, 2022
Everyone at Baxter Family Eye Care is friendly and professional. I felt I needed prescription reading glasses but Dr Earle made an adjustment to my contact lenses and now I can use off the rack reading glasses. Problem solved.
Aug 11, 2022
I can't say enough about this practice. They are compassionate, courteous, efficient and patient. This Dr. saved my eyesight by listening to my symptoms which my MD didn't seem concerned about. He personally called an ocular surgeon and i was seem in two weeks.
Aug 6, 2022
Had a great experience - friendly, efficient, helpful and educational!
Aug 6, 2022
Great visit! Dr Earl and staff are amazing! They make you feel welcome and comfortable. The office is very clean and all equipment was sanitized before use.
Jul 30, 2022
All of the staff at Dr. Baxter's office are amazing. We currently see Dr. Earle at this location and I would highly recommend her. She is so pleasant and professional and so knowledgeable when it comes to our eyes! Caroline helped me with all of the base line testing and she too was great to work with.
Jul 29, 2022
Love this office. Dr. Earle is wonderful and helpful and caring.
Jul 29, 2022
I have been struggling for several years with my reading and up-close vision. (I have always needed glasses/contacts for distance). I had previously been told, that I would have to wear “readers” and it just part of the aging process. I was very frustrated, until I went to see Dr Adrienne Earle. She was thorough in her explanation of my issue but diligent in exploring different contact options. Dr Earle listened and was overly patient as we tried several different combinations of strengths and lenses. It is a miracle!! I can now see distance and read a menu in a restaurant without readers!!!!Everyone in the office is friendly and I had the best experience from check in to check out. Thank you Dr Earle!!
Jul 28, 2022
Dr Earle is extremely knowledgeable and listens to her patients. She has helped me tremendously. Top notch doctor
Jul 28, 2022
Dr Earle is wonderful! She explains in detail what the treatment plan entails. You never wait more than a few minutes to be seen for your visit. The staff is cheerful, respectful and professional. Love this office.
Jul 28, 2022
Don’t change anything! The office is somehow staffed with caring people everywhere — don’t know how you did it, but don’t change anything.
Jul 27, 2022
Pleasant staff, on time and efficient
Jul 26, 2022
Everyone is so nice and polite. I would recommend Dr. Baxter and he's staff to everyone. They do a wonderful job insuring you have a Thorough examination.
Jul 21, 2022
I appreciate the the office staff as well as the Doctors! I love that Dr Baxter invests in the very best Equipment to take the of his patients! You won’t find one better !
Jul 15, 2022
Best eye care in New Bern. My wife and I have been patients of Dr. Baxter for over thirty years. We have received excellent care during that time.
Jul 14, 2022
Excellent and friendly service. The staff is very efficient and they took the time to answer all my questions. I would certainly recommend Dr. Baxter to anyone that needs quality eye care.
Jul 13, 2022
What a wonderful experience! I had a problem with my eye, I was able to get an appointment the next day. Dr. Earle and the staff were magnificent in their professionalism and diagnosing my problem. They then arrange for me to see a specialist the next day. Couldn't ask for a better experience and many thanks to everyone at Baxter. Highly recommended for your eyecare needs!
Jul 7, 2022
On time didn’t have to wait long. Professiona
Jul 6, 2022
Very professional, on time and informative. Would recommend.
Jul 6, 2022
I was a patient of Dr. Baxter years ago. When I moved back to New Bern, going back to Dr. Baxter's practice was the clear choice. As a new patient of Dr. Earle I have to say I could not be more impressed. My experience was efficient, professional, educational, and, dare I say it, fun! The staff are wonderful to work with, all of my questions and concerns were addressed, and they even let me share a few pirate stories while I was there. Everyone was relaxed and seemed very happy to be working there, which added to my comfort level as a patient. I highly recommend Dr. Baxter and Dr. Earle for your vision care needs.
Jul 1, 2022
Excellent staff & very timely.
Jun 30, 2022
Very friendly, punctual and professional office environment. The continuous upgrading of equipment and eyecare tests and practices assures me of getting the best care available.
Jun 29, 2022
Dr. Earle was very personable and professional. Unlike some of the big box stores, she actually took the time to make sure my prescription was right. Then I met with Amanda who went out of her way to find the perfect frame for me. I was very Impressed with everyone at Dr. Baxter s office and I will highly recommend.
Jun 21, 2022
I was going on vacation and needed to get in because I had developed a stye. I called that morning and that afternoon they were able to get me in. Great customer service and the staff and doctors are incredibly nice and professional. I recommend you go and "see" them!!
Jun 21, 2022
When I asked questions about my prescription the answers always had to be searched for. Not quite sure about the pricing on "new" items Pleased with my testing.
Jun 20, 2022
EXCELLENT!! Dr. Baxter is the only person I want to check my vision.
Jun 19, 2022
Always a wonderful experience! Dr. Baxter and all staff are very knowledgeable and professional. Love these folks. Most important: Have stayed on top of my eye care and needs for many years. 5 Star.
Jun 17, 2022
Dr. Earle is great! I love how thorough and patient she is. Thank y’all!
Jun 17, 2022
I have been recently diagnosed with macular degeneration so I was a little anxious before my appointment, but everyone was wonderful: from the front desk personnel, nurse, helper in the glasses center and especially Dr. Earle!
Jun 14, 2022
I’ve been seeing Dr Baxter for about 40 years and wouldn’t consider seeing anyone else. First class.
Jun 13, 2022
Great Service Thanks to All
Jun 10, 2022
Everyone was very knowledgeable, efficient and personable. I felt valued, my concerns and questions were addressed and opticians were great..
Jun 10, 2022
The apt. was timely, effective & enjoyable
Jun 10, 2022
As always the appointment was on time cheerful and well carried out.
Jun 9, 2022
Thank you for seeing me so quickly.
Jun 9, 2022
Great job! I have the utmost trust and confidence in the Dr. Baxter and Dr. Earle!! Another great job!!
Jun 8, 2022
Everything was great. They took the time to explain all the tests in a way that was easy to understand. They have the newest machines and the expertise needed to u.se them. I didn't wait long for my appointment. They are nice and friendly along with being super competent.
Jun 7, 2022
As always, our appointment with Dr. Baxter was great! He is so pleasant and thorough with his exam. His office staff is also very pleasant and professional! Would highly recommend him!
Jun 7, 2022
Excellent service from start to finish. The techs and Dr Earle listened to my vision concerns and addressed them. I highly recommend them.
Jun 1, 2022
Friendly and knowledgeable staff. My appointment was one of the most pleasant experiences I have had with any medical visits to date.
Jun 1, 2022
Very nice experience, staff did a great job from check-in to check-out.
Jun 1, 2022
Great visit with Dr. Earle & staff. They are always very nice and well prepared for my visits.
May 31, 2022
Very happy with my exam
May 26, 2022
Very friendly staff and great customer service
May 25, 2022
Outstanding experience; over-the-top professional.
May 25, 2022
Excellent experience! Very nice, clean, and comfortable office. Every person that I encountered was friendly and helpful. Dr. Earle was very nice and helpful with getting my questions answered and making recommendations based on my needs and requests. Amanda was also extremely helpful with getting my new lenses ordered, taking my eye measurements, and answering my questions. I would highly recommend!!!
May 25, 2022
Great care. Excellent information! A pleasure! Thanks
May 24, 2022
Never had a better experience..
May 24, 2022
Dr. Earle and her staff are great to work with.
May 20, 2022
Staff is so nice and helpful. Thank you.
May 16, 2022
Always a great experience
May 13, 2022
I'm new to North Carolina and hadn't had an eye exam in quiet some time and needed to get an update on my contact and lense prescriptions, everyone here was so kind and helpful. I will definitely be coming back and referring family/friends as well.
May 13, 2022
Good and responsive office staff and Dr. Will continue to do business
May 12, 2022
Very efficient and friendly staff! Dr. Baxter and his staff were very engaging and he explained every test he did. State of the art technology and equipment! Highly recommend!!
May 10, 2022
Always the best for 40 years for me. Professional and friendly. Treats your case personally.
May 10, 2022
Dr. Baxter came highly recommended and he did not disappoint. My exam was thorough and he corrected my astigmatism and double vision. It also included several new devices that I had not previously experienced. The 3-D picture of the back of my eye was fascinating and it's use precludes having to get one's eyes dilated. The staff were all friendly and knowledgeable. The office is neat and clean and inviting. I would recommend to anyone.
May 6, 2022
I have been going to Dr Baxter for many years. They are all wonderful!!!
May 5, 2022
5 Star office for sure!!! I wouldn't ever go anywhere else!!!!
May 4, 2022
Excellent customer service in all aspects of appointment. Thank you all!!!
Apr 29, 2022
Called to get an appointment because I had an eye infection and it was nice they could get me in so quickly.
Apr 28, 2022
It was a very pleasant appointment. Everything went well. Always a pleasure to see Dr. Baxter.
Apr 27, 2022
Always a pleasure visiting with Dr Baxter and his staff.
Apr 26, 2022
My first experience was exceptional. I was seen almost immediately and everything about the facility is professional. Their tests are top of the line. I felt like a priory and was treated respectfully.
Apr 24, 2022
Everyone is very professional and friendly.
Apr 20, 2022
I have been going to Dr. Baxter now for about 10 years. I think he is probably the best Eye doctor in NC. I highly recommend him.
Apr 20, 2022
Great staff from start to finish . Professional, Freindly, and willing to take the time to answer any questions. I would recommend this team to anyone.
Apr 13, 2022
I was very thankful that Dr. Baxter could see me. It wasss great visit!
Apr 12, 2022
i am very satisfied with the service I received. Everyone is very nice and I felt welcomed.
Apr 12, 2022
good visit ... thanks for taking care of me
Apr 11, 2022
I feel that treatment and service to patients is exceptional.
Apr 7, 2022
The ladies fitting me for the glasses were fantastic but the doctor spent 35 seconds with me and tried to dart out of there. I stopped her to get an assessment of the exam and she said your good. I asked her what the test showed and she quickly said “your just fine”. No details. I’m glad I am fine but she didn’t leave me with any explanation of why I am fine.
Apr 6, 2022
I’ve been a patient of Dr.Baxter for @ least 40 years. That should tell you something.
Apr 6, 2022
I think I already completed a review, but here we go again. Now that I can’t remember the gal’s name, I think it was Michelle … she was very professional and extremely knowledgeable at her job. Plus, she was an absolute joy to speak with. As for Dr. Baxter, he was very thorough with his exam and explained everything to me while answering all my questions. He is a very nice man and I would recommend him to anyone needing eye care. I also was pleased with selection of frames and had no trouble finding a new pair. Also the gal that helped me was very nice and accomodating.
Apr 5, 2022
I've been coming to Dr. Baxter for quite a while and I have always found Dr. Baxter and the staff at his office very professional and courteous. I've recommended him to my husband when he decided he needed to have his eyes checked.
Apr 5, 2022
The staff were all super friendly and Dr Earl was great with my son! I think I’ll just end up going here for myself also. The facility was very clean too.
Apr 1, 2022
My first eye appointment in a long time, and the whole staff was very welcoming. I felt comfortable and listened to throughout my whole appointment. Even when picking out glasses, she listened to what’s styles I liked and preferred and got me the perfect frames. So glad I found this office!
Mar 30, 2022
I thought was exam was very thorough and professional.
Mar 25, 2022
I have always been so pleased with Dr. Baxter and the staff everyone is so polite and professional. I tell everyone how pleased I am .
Mar 24, 2022
Dr. Baxter and his staff are beyond awesome! From the time I walk in the door until I leave there is nothing but a positive experience. Dr Baxter himself takes his time, and is extremely thorough throughout your entire visit with him. He does not rush, and makes sure that you fully understand everything done. Definitely not many left like him anymore! Would definitely recommend.
Mar 24, 2022
Extremely pleased. I was early for exam but taken back almost immediately. The attendant performed a thorough testing regiment using several machines. Then Dr. Earl, performed the traditional (read letter lines) eye exam, reviewed and analyzed the data from all. Turns out my eyes are in fairly good shape for my age and Dr. Earl indicated so and advised how best to proceed. I highly recommend the Baxter/Earl practice for everyone and especially if you have VSP coverage.
Mar 24, 2022
I enjoyed my visit. It was very professional and they're very knowledgeable. They answered all my questions.
Mar 22, 2022
This was my first appointment and I was very happy with both Dr. Earle and the staff. Everyone was friendly and professional and I couldn't be any more satisfied with the overall service provided. I only wish I had come to your group years ago. Thanks.
Mar 18, 2022
Wonderful experience. Staff was friendly and professional. Dr Baxter was excellent. Explained everything he did and discussed the findings. It was a state of the art practice.
Mar 17, 2022
Drs Earle and Baxter as well as their staff are all amazing.
Mar 16, 2022
My first time experience at Dr. Baxter's office was excellent. The staff was friendly and professional throughout my entire visit.
Mar 11, 2022
Excellent appointment. Thorough eye exam. Would recommend to all. Was referred to you by a lady at the NC license bureau named Kathy.
Mar 11, 2022
I saw Dr Earle who was amazing. The technicians were great and explained each piece of equipment and what it did. They cleaned all of the machines thoroughly. The office was clean, efficient and very helpful. I felt comfortable and in good hands from the minute I walked in until I left.
Mar 8, 2022
Dr. Baxter takes great care of me and my husband. He is very patient and kind. I would highly recommend him to everyone I know!
Mar 8, 2022
Very pleased with Dr. Earl’s exam and she took the time to answer questions.
Mar 3, 2022
Exam went well, and the work with the person in the glasses area. But the email that I got to look at my results only showed me last year's information, and today it didn't let me in at all.
Mar 2, 2022
Have been going to Dr. Baxter many years and have never had a complaint with anything.
Mar 2, 2022
All went well with my visit.Very pleasant staff. No long wait times.The staff where I purchased a new pair of glasses was very knowledgeable and friendly….
Mar 1, 2022
As always, the service is the absolute best.
Feb 24, 2022
It was a much-needed visit from my end, and my concerns were well addressed
Feb 23, 2022
Friendly staff, was seen on time, great explanations of process and results. Pricing reasonable especially considering the excellent service.
Feb 23, 2022
I had a torn retina a few years ago before I lived in New Bern. This is my second annual exam since relocating. They have done a great job of following up with my care and being sure my retinal repairs are still holding. Just a bonus that they have a great selection of frames and are able to fit me in pretty new glasses!
Feb 23, 2022
Great visit as always. So professional and courteous and friendly. Come away knowing that your vision is in the best hands. Excellent. Thank you.
Feb 22, 2022
Nice place they worked with me to get me in and out quickly.
Feb 18, 2022
Dr. Baxter and staff always treat patients with care and professionalism. I've been a patient for over 25 years and always value the care I receive from this practice.
Feb 18, 2022
They were able to work me in and see me quickly due to an issue. Thank you for doing this.
Feb 16, 2022
It was a pleasure and the staff did an excellent job as always.
Feb 15, 2022
I had loss my glasses and was wearing the last contacts. My previous OD was no longer in business. What was I to do? I called several ODs no one was taking appointments until the end of March or first of April. I was placed on the cancel call list at several ODs. I received the call from Baxter and went in. The best compliment I can give is, "It was like I was patient of several years coming in for a routine eye exam." From the receptionists to the OD, patience and stress free!
Feb 13, 2022
Wonderful service as always.
Feb 11, 2022
ALL staff were very professional, courteous, & helpful. The exam with Dr. Earle was very thorough, as she explained all my questions with in-depth answers.
Feb 9, 2022
When I called for a medical eye emergency I was treated with compassion and professionalism. Got see very shortly and received excellent care.
Feb 5, 2022
The entire staff and Dr Earl were very efficient, courteous, and professional.
Feb 4, 2022
It was my first time to visit Dr Baxter’s office. I had Dr Earle examine my eyes. She was great. Communicated well and was very thorough. The w tire staff from check in to taking me back to the exam room were great. I’d recommended this business to anyone looking for an eye Dr in New Bern
Feb 2, 2022
Always, first class care!
Feb 2, 2022
Always a wonderful visit. Everyone was very professional and prompt and knowledgeable
Jan 26, 2022
Excellent, thorough, up to date and compassionate care. I highly recommend Dr. Baxter and his staff
Jan 20, 2022
Everything was perfect..everyone was super nice and helpful..
Jan 18, 2022
Great experience here getting my eyes checked out ... the office was clean and I was promptly seen at the appointed time by the assistant and the Dr ... My only complaint is about their COVID masking policy ... I have no problem with other wearing masks if they so choose to do so but that decision should be up to the individual and not forced on them ... I may choose not to continue to use this office if this policy is not changed
Jan 18, 2022
My sight is so important! I appreciate the care I can count on with Dr. Baxter.
Jan 18, 2022
Very professional staff from appointment thru glasses fitting. Eye exam informative and thorough. Good experience start to finish.
Jan 15, 2022
The visit was excellent.
Jan 14, 2022
The staff was friendly and professional. My exam was thorough. The selection of eyeglasses was very good and reasonably priced.
Jan 12, 2022
We are new residents. Highly recommended by neighbors and deservedly so. Great experience from start to finish. Professional, friendly and efficient staff. Thorough exam. Decent prices on new glasses.
Jan 12, 2022
It was so refreshing to go to an eye appointment and feel like the staff was glad to see us. My favorite part was that I felt like the dr really listened and she took her time during the refraction process.
Jan 11, 2022
Very efficient and knowledgeable.
Jan 7, 2022
Dr. Earle is a knowledgeable and thorough doctor. She’s also very personable. Her nurse is very professional.
Jan 6, 2022
What a great team!!! Very friendly and courteous. Took me right in. Did a full, complete, exam in a very efficient manner. Everyone, from the front office personnel, to the technicians, to the eye wear staff, and especially Dr Earle, treated me like I was their most important patient! If that is what you want from your eye care place, then this is the place for you! Highly recommended!!!!
Jan 6, 2022
Great Service. Knowledgeable Staff.
Jan 4, 2022
A very pleasant experience. I'm always a bit nervous when I select a new eye doctor. My previous one was a favorite and I believe I made the proper choice with your establishment. Thank you so much and I look forward to my next appointment.
Dec 31, 2021
Dr. Earle is great !! In fact, my visit on 12/29, everyone was great !!!
Dec 30, 2021
Everyone is very friendly and caring.
Dec 30, 2021
There seems to be a bit of a disconnect between the front glasses selection area and the exam process in the back. The transition was confusing due to lack of expectation and reception by the associates. Once acknowledged and the process explained the associates were very courteous.
Dec 30, 2021
Very efficient and courteous service. Everyone was professional and Dr Earle did a great job identifying a problem and making a correction to my contact lenses.
Dec 29, 2021
Friendly and knowledgeable service
Dec 21, 2021
Very professional and courteous staff from Walk-in to exam and out to the optical area. Highly recommended!
Dec 21, 2021
Very professional and very pleasant staff
Dec 20, 2021
Professional, friendly and expedient service. I made my appointment based on a friends good recommendation and I was not disappointed. I would highly recommend Dr. Baxter's practice. Before I left the office, I made another appointment for my wife.
Dec 20, 2021
Doc Baxter is an awesome guy....always on his A game....
Dec 18, 2021
My first time seeing Dr. Earle she was very nice and efficient. Staff was great as well!
Dec 17, 2021
Your team is amazing. They are friendly, knowledgeable and got me in and out painlessly! It was a great experience, this is where I will be coming for my eye care from now on.
Dec 9, 2021
With increasing tenderness around one eye, I called for an appointment. They were able to work me in, and 30 minutes after arrival I was finished, with a Rx & treatment plan. Thank you, Dr Earle & staff!
Dec 9, 2021
Dr. Earl, Amanda and the entire team were consummate professionals, friendly and helpful. I highly recommend!
Dec 9, 2021
The atmosphere and professionalism was phenomenal. Would highly recommend anyone to visit. Great experience 👍
Dec 8, 2021
I have been a patient for 30 plus years I have always been very happy with the staff and professional service would recommend and do so
Dec 1, 2021
Dr. Baxter is extremely thorough and takes his time in his examinations. He makes his patients feel confident in his ability.
Dec 1, 2021
The staff is very professional without being impersonal.
Nov 30, 2021
Quick, easy, pleasant as always!
Nov 27, 2021
Excellent service with kind employees. Provided excellent vision screening.
Nov 16, 2021
First visit. Staff was pleasant and efficient. Dr. Earle was knowledgeable and professional. The young lady who worked with my prescription was also very pleasant and professional. I think I have found a home for my eye care needs. Thank you Baxter Eye Care.
Nov 12, 2021
Already left one. Thorough exam.
Nov 11, 2021
This was my first visit. Due to insurance changes, I could no longer utilize my ophthalmologist. I was pleasantly surprised at how simple the change was and how kind the staff was. The girls in the vision center were extremely helpful as well!
Nov 4, 2021
Dr Baxter and his entire staff give me the best in eye care as well as explaining how i can get the most out of our insurance benefits.. The lady lady that helped me order my new lens helped me not have to order new frames and was very good at evaluating my existing frames. I left tther yesterday a happy client.
Nov 4, 2021
Love the professionalism, the generous spirit and nature of Dr Baxter and his staff.
Nov 4, 2021
Staff and doctors are great, very nice and professional.
Nov 3, 2021
very satisfied with appointment. All Doctors should be as informative as Dr. Baxter.
Oct 28, 2021
Highly recommended! Everyone is very friendly and caring. It was a nice change of pace going into a facility that everyone had a great attitude and great service.
Oct 28, 2021
Friendly staff. Great service
Oct 27, 2021
Every one was very nice and helpful and very nice
Oct 26, 2021
Excellent Service. Would recommend anyone to visit this practice.
Oct 21, 2021
A pleasure talking to the two professionals who helped me.
Oct 19, 2021
Always a pleasure seeing Dr. Baxter and his staff. Everyone is so kind and caring.
Oct 19, 2021
Baxter Eye Care has an outstanding Optometrist and Staff. This was a first time visit and was the best eye care appointment I have ever had. After being told by many Eye Care locations that I would have to get an appointment 3 months out but Baxter got me in the following Monday. They took very special care of me and checked everything about my eyes that they could and explained everything to me, before and after the tests. The staff was amazing and the appointment was run so smoothly. The lens and frame selection was simple, quick and April was very knowledgeable about all phases. I would recommend Baxter Eye Care to everyone!
Oct 6, 2021
Perfect, as usual. ... ...
Oct 6, 2021
Extremely pleased! Short wait, friendly staff, overall pleasant experience!
Oct 5, 2021
Oustanding service on my first visit . Professional , thorough and friendly.... Thank y'all so much.
Oct 4, 2021
Love love love the staff that works here! They are so kind, caring and accommodating! Also, very knowledgeable and helpful. So glad I moved from My Eye Doctor !!! Should have years ago!!!!
Oct 1, 2021
Everyone was very kind and I love going there ... They are all very professional and friendly.
Sep 30, 2021
As always Doctor Baxter's team was very professional. I had to make some changes to my record and the young lady at the front desk was very helpful with that. The young woman who started my process was very knowledgeable with the machines she used.
Sep 29, 2021
Very nice staff. Took time to explain things and answer any questions I had.
Sep 29, 2021
Friendly and efficient as usual.
Sep 28, 2021
I was very pleased with the service I received from Baxter Eye Care. The admin staff clearly answered my initial questions regarding my Medicare coverage and set an appointment for the following day. Upon arrival I was promptly admitted for testing followed by further examination and discussion with Dr. Adrienne Earle. We reviewed my tests and I learned of a maintenance procedure for eye hygiene. Dr. Earle is very personable and did not rush the consultation. I am new to the area and found the facility to be very pleasant and the testing equipment to be state-of-the-art. I have already recommended Baxter Eye Care to a friend. As a new patient with Medicare my questions where clearly answered
Sep 23, 2021
This was our first visit, the office personnel was friendly and moved us through the process in a timely manner without making us feel rushed. The equipment was state of the art and the office was bright and clean. I would highly recommend Baxter Eye Care.
Sep 21, 2021
Staff are all very pleasant, professional and efficient.
Sep 17, 2021
I had a bit of an emergency. They got me in right away. And, I was a new patient for them. Appreciate their service and excellent knowledge of problems with my eye.
Sep 16, 2021
I called Dr. Baxter's office with an emergency situation. They were able to fit me in quickly, evaluate, & obtain an immediate referral to a specialist. Because of Dr. Baxter & his capable staff I was able to have the necessary surgery the next day. Thank you all at Family Eye Care
Sep 15, 2021
It is always a pleasant experience having my eyes checked and interacting with the entire team .
Sep 15, 2021
Everything great. Front office people, check in person. Eye assessment excellent. Dr. Baxter great, glasses/lens person siper...
Sep 10, 2021
Dr. Baxter and his staff are very professional! They explained what they were doing, why- and explained the results of the texts I took- in a way that I could understand. I trust them with my eye care!
Sep 9, 2021
outstanding sent to dr patel saved my left eye thank you very much so I didnt loose my left eye
Sep 9, 2021
Dr. Baxter remains at the "top of his game" !! He has the latest technology and provides "old-fashioned" thorough personal care. I always look forward to my visits. He is simply THE BEST.
Sep 7, 2021
Great visit. Your recommendations were spot on. Thanks for the information.
Sep 4, 2021
Dr. Earle was very kind and patient. She was very thorough and I’m very pleased with my daughter’s care.
Sep 2, 2021
Everyone was very helpful and friendly.
Aug 30, 2021
As a new patient I would like to thank Dr. Baxter and his staff for welcoming myself and my wife. And most important I can see better.......
Aug 22, 2021
Dr. Baxter is very thorough with eye exams.
Aug 19, 2021
Very professional and nice! I would recommend this practice to anyone.
Aug 18, 2021
My experience with Baxter Eye was fantastic. All staff members for efficient, professional and extremely informative. I would definitely recommend them to family and friends.
Aug 16, 2021
My visits have been wonderful . I couldnt ask for more and thank you all for having me as a patient.
Aug 14, 2021
Very professional yet friendly. Expeditiously got me through the various eye tests, with accompanying explanation of the results.
Aug 12, 2021
I was very pleased. It didn't take long being seen and the place was very friendly and very helpful.
Aug 5, 2021
Very thorough exam. All was explained to me. Look forward to seeing them next year
Aug 4, 2021
Excellent service and staff! Highly recommend!
Aug 1, 2021
Great staff and Doctors
Jul 30, 2021
It is always a pleasure to have my eyes checked. Dr E. and the staff are the best.
Jul 30, 2021
Dr. Baxter has a great chair side manner. Was very informative about what was going on with my eyes.
Jul 29, 2021
Pleasant staff and a modern office. I felt my examination was one of the most thorough I've ever had. It is rare to be taken in BEFORE my appointment time. Such a nice surprise.
Jul 28, 2021
Great appointment as usual.
Jul 27, 2021
Awesome. Kids really liked their visit.
Jul 22, 2021
Dr Baxter & his staff were interested & efficient in evaluating my eye care needs. I am happy to recommend this office to anyone who appreciates professionalism & courtesy.
Jul 22, 2021
Very happy with dr Baxter and staff. Will always refer.
Jul 21, 2021
As for the past decades, excellent service, thorough examination. Even would drive here from Chesapeake, VA in the 16 years lived there. Started with his uncle at about 10, now 79
Jul 21, 2021
Enjoyed the appointment. Always good to catch up with David too!
Jul 20, 2021
Friendly and informative service. Well above my expectations.
Jul 20, 2021
I have been a patient of David for decades and God willing I will be a patient for many years to come. Setting an appointment is easy and I have never had to wait more than 10 minutes, and usually less than that to be seen. He maintain a clean, professional office with the latest equipment, and an excellent staff. The needs of the patient are foremost and I always feel I am getting the best of care.
Jul 15, 2021
The staff and doctor were professional and I came out of the office feeling confident that my exam was thorough and complete. Very happy with my first visit to the office.
Jul 14, 2021
Dr Earle and support staff are all wonderful! Great experience from entry to exit.
Jul 11, 2021
I love this office. Everyone is so nice. Dr. Earle is amazing and conscientious of her patients needs. I highly recommend anyone to utilize Dr. Baxter's office for all their eye care needs.
Jul 9, 2021
5 🌟 I always have a very pleasant experience in Dr Baxter's office. The staff is always professional friendly and accommodating.
Jul 7, 2021
Very friendly and efficient staff. I arrived early and was seen quickly. Dr Baxter was professional and thorough during my examination.
Jul 1, 2021
At the time of my appointment , I was recovering from a severe illness. Which is and was work relate. It has been reoccurring at seasonal times if the year. It was near lethal this last year. ( I have used chemicals that cause harm to the body and mind.). I was extremely irritable, your staff put up with me. Kudos!👍🤙
Jul 1, 2021
Thank you for your personal service and attention which was given to me during my appointment.
Jun 30, 2021
This is the most up to date office I e ever went to ! I’m impressed with the technology Dr Baxter invests in for his practice! 100 % recommendation from me !
Jun 30, 2021
If your looking for trusted and knowledgeable people with wonderful service this is the place for you. Period....
Jun 29, 2021
Great staff, beautiful and very clean office, doctor who cares about my well-being
Jun 29, 2021
The Staff are friendly, knowledgeable and professional. My Experience was one of the best I have had at a doctors visit ! I will be going back.
Jun 28, 2021
Great doctors and great staff!!!
Jun 24, 2021
Appointment ran smoothly as always. Staff is amiable & competent. Treatments prescribed are appropriate and effective
Jun 24, 2021
This was my first visit to Dr. David Baxter's office, and I saw Dr. Adrienne Earle. She is fantastic! She was able to see what other optometrist have missed for years and referred me to a specialist. I thank her for being polite, sincere, professional and educated. I look forward to Dr. Earle being my eye doctor for years to come, and I highly recommend her! Thank you.
Jun 24, 2021
Everybody was ready for me and everything was in order when I got there. Everybody was extremely friendly and courteous; and more importantly competent. Everything was clearly explained. I needed to come back ASAP and they went out of their way to make that happen.
Jun 23, 2021
New Patient apt .I saw Dr Adrienne Earle for the first time and she is wonderful!! So helpful with information about my eyes. Trying a new contact lens to correct stigmatism. It has been 2 days, so far so good!
Jun 23, 2021
The staff was very friendly and helpful. Waiting time was less than 5 minutes.
Jun 22, 2021
Enjoyed my visit. Everyone was very professional and pleasant. Dr. Earle spent an appropriate amount of time with me and did a great job. She is definitely a keeper. I will be back.
Jun 18, 2021
I have been a patient of Dr. Baxter for close to three years and I can honestly say that everyone is very friendly. They are very caring while they are doing all testing. I know I am getting the best of care.
Jun 18, 2021
Crystal was phenomenal and caring. She helped walk me through the process with personal conversation as well as clear instructions, that also explained what and why we were doing something. Very helpful when you have sensitive eyes. Dr. Earle as always was proficient and personable, would 10/10 recommend.
Jun 18, 2021
I had been going to a "Big Box Chain" and became highly disappointed with them over the past couple of years. I researched ophthalmologist's in New Bern and found Dr. Baxter who is wonderful. Very thorough and takes time to explain the procedures being done. The staff is friendly and kind. Thank goodness to finally be in good hands.
Jun 15, 2021
I switched to these practice from another New Bern group and have been very happy with my decision to change. The employees are friendly and wait times are not lengthy. I won't be changing again. I have only seen Dr. Earle but I'm quite sure Dr. Baxter must be equally nice.
Jun 9, 2021
All staff very professional and helpful. I felt confident about the service both Dr Earle and her staff provided. I definitely would recommend this office.
Jun 9, 2021
Friendly, efficient people. What a great visit!
Jun 6, 2021
My husband & myself had our first apt with Dr. Baxter & his team, the were all amazing. The office is so clean. We would/will recommend Dr. Baxter to all our family/friends.
Jun 1, 2021
I was impressed by the fact I had almost no wait time for my appointment. Staff was thorough and professional. The detailed explanations by the doctor about my test results was appreciated. I would highly recommend Dr. Baxter.
May 26, 2021
I had a good experience. The staff were very competent and friendly. The exam was very thorough- Dr. Baxter spent considerable time explaining the images of my eyes and arriving at my prescription.
May 25, 2021
Love Dr. Baxter!! His staff is very helpful and friendly.
May 5, 2021
Wonderful experience. Prompt and professional service from Dr. Baxter and all staff through every stage of my visit. You can feel confident that you will be well taken care of when you come here.
Apr 30, 2021
I would absolutely recommend this place! Everyone was friendly and caring. When meeting Dr. Baxter for the first time, his personality was immediately calming and fun! The best eye exam I’ve ever had in my 30 years and I will be a forever client!
Apr 30, 2021
Very pleased with the service and Dr Earl was sweet.
Apr 29, 2021
Very professional and efficient office.
Apr 29, 2021
As always very little waiting and staff most attentive
Apr 21, 2021
They are great. I took my wild toddler twins and they were very patience
Apr 19, 2021
Friendly, Courteous staff, knowledgeable Doctor with all the latest equipment!
Apr 15, 2021
Always a good experience
Apr 13, 2021
Thorough eye exam, and results thoughtfully explained by Dr Baxter. The Dr also provided further suggestions for protecting eye health. I felt well cared for.
Apr 10, 2021
Always friendly staff. Always an easy appointment
Apr 8, 2021
Everyone in the office are all professionals.
Apr 7, 2021
I had an excellent visit. I was greeted when entering, seen quickly, and received great care. I recommend getting eye exams here.
Apr 7, 2021
My first visit exceeded met my expectations. I chose Dr. Baxter’s & Dr. Earle’s after asking my friends on Facebook for a recommendation for eye care. I did not have to wait long at all to be called back, the technician was efficient and very knowledgeable and pleasant. I did not have to wait long for Dr. Earle to come in the room for the examination. She was very warm, friendly and professional. I would definitely recommend them highly to my friends and family.
Apr 2, 2021
Absolutely top notch eye care! Will recommend to all friends and acquaintances.
Apr 2, 2021
I've been coming to Dr. Baxter for several years and I've always felt like they've had my best interest at heart.
Apr 1, 2021
Outstanding visit... Dr.Baxter did a very complete eye check and was outstanding at communicating the results of his testing and recommendations!
Mar 31, 2021
Wonderful staff always fast and efficient.
Mar 29, 2021
Dr. Earle did an excellent job taking care of my cornea injury. She was thorough and very gentle.
Mar 29, 2021
We had a great experience here.
Mar 27, 2021
Wonderful and thoughtful staff! Excellent customer service, I wish every business had this level of customer service. DR. BAXTER is thorough and precise and always gives me the perfect prescription which I greatly appreciate!
Mar 26, 2021
My appointment was very prompt and professional. Quite a few tests and the results were much appreciated
Mar 24, 2021
Always friendly staff and I always feel confident that I am getting the best care.
Mar 24, 2021
Very pleased with my experience. Dr.Earl is so pleasant and easy to talk too. I felt like I got a good eye exam. Everyone in the office is kind and considerate and professional
Mar 18, 2021
Dr Baxter is knows what he is doing and is not afraid tot let his patients know he cares.
Mar 16, 2021
I went in for a simple refraction visit, but I was pleasantly surprised by the professionalism and friendliness of the entire staff. There were some things pointed our to me that my ophthalmologist had never covered. I came away with a referral (and an appointment) to a specialist who may be able to better address my combination of diagnoses.
Mar 12, 2021
I had a really good experience. All office staff were friendly. Eye exam was very thorough. Dr. Baxter is not only very knowledgeable but has a genuine caring attitude. I will definitely recommend him and this practice. I really appreciate the time and patience that was spent with me in choosing glasses and sunglasses. I am very indecisive and it took awhile. I never felt rushed or pressured and I really appreciated the staff's opinions. The prices are a little high but I also appreciated that a portion of proceeds go to the Colonial Capital Humane Society, an organization near and dear to my heart.
Mar 11, 2021
Nice place and everyone is friendly.
Mar 11, 2021
Great experience! Very friendly Doctors and Assistants!
Mar 11, 2021
I just had my first appointment there and was quickly welcomed in and taken care of. Every staff member I interacted with was kind and knowledgeable. Dr. Earle was so nice and very thorough in the exam. She was very helpful and kindly put my mind at ease when addressing some concerns. They have a great selection of glasses as well!
Mar 11, 2021
As usual, the staff facilities and Dr Baxter were great. They always cover all bases and are all very know knowledgeable and are very efficient. There are very good reasons they are the #1 Eye Doctors office in town!.
Mar 5, 2021
Very updated equipment to make the testing comfortable. Dr Earle is very ontop of the needs of my eyes. Thank you.
Mar 3, 2021
Everyone is very helpful and friendly. Dr. Baxter is very knowledgeable and explains findings clearly. He's enthusiastic about his work and I enjoy our discussions.
Mar 3, 2021
This was my first visit and I am very pleased with the service I was given. Thank you very much.
Mar 3, 2021
staff and you were great can't wait to get my new lenses.
Mar 2, 2021
Security As far as I'm concerned you don't need to change anything it was very enjoyable my visit with you I've had for quite Sometime So thank you very much
Feb 26, 2021
I thought my first meeting with the staff in the office was excellent. Everyone in the office was very friendly and I was impressed with the new technology that the office had which made the experience of being at the doctor’s office an even more rewarding experience. While I was there, they were training a new member of their staff and apparently it was only her second day there. However, due to her ability to learn the material and procedures quickly and the apparent good training the office has for new employees, it seemed as though she had already been there for years. No complaints! I am happy that I found them. There was a short wait (a few weeks) to get in but it was worth the wait.
Feb 26, 2021
I had a very good experience. This was my first appointment with this office
Feb 25, 2021
Always a great experience!
Feb 25, 2021
I think the online presence is nice to receive notice of upcoming appts.
Feb 24, 2021
Everyone is so polite and professional and I know I am getting a complete examination Thank You
Feb 24, 2021
They were very professional, competent and friendly. As much as I hate going to doctors(usually) I was very pleased with my experience. I could go on but in summary....I would HIGHLY recommend them to anybody!
Feb 24, 2021
All great! Dr. Baxter is such a good caring Doctor!
Feb 23, 2021
My first visit was great
Feb 18, 2021
Excellent service, friendly and knowledgeable staff. Will definitely recommend to friends and family.
Feb 17, 2021
Great experience. They had me in and out in no time. Very thorough.
Feb 16, 2021
This was my first visit at Dr. Baxter's practice. I saw Dr. Earle, and was quite happy with her and the tech who got me started (sorry, didn't catch or remember her name). I had very little wait time, and everything was done quickly and professionally. I appreciated seeing the pictures and hearing them described by Dr. Earle. I also selected new eyeglasses, and appreciated the help by the tech there (again, don't remember her name). She was very helpful with frames, lenses and navigating my insurance. Haven't picked them up yet so can't comment on how they're working for me but I'm anticipating good things.
Feb 15, 2021
Excellent overall. From the time I enter to the time I left, the people were very professional and courteous .I gave 5 stars.
Feb 14, 2021
I have been seeing Dr. Baxter since moving to New Bern. His staff and Dr Baxter are professional, caring and consistent. He is very through willing to make sure he knows your exact eye need. I strongly recommend Dr Baxter.
Feb 10, 2021
Always a very good experience very efficient very prompt and very professional and very friendly make you feel right at home get in and get out love the new doctor
Feb 10, 2021
Wonderful staff, highly knowledgeable, very thorough, caring and kind.
Feb 8, 2021
The add ons for my prescriptiona were a little expensive.
Feb 4, 2021
Top of the line service a highly warning group very kind I will be Back for more service your rating is at a 15 which the top rating 10 but I got to give a 15 😂Thank you
Jan 31, 2021
As always, great front desk staff and short wait. First time with Dr Earl, she is professional and made me feel that she had my concerns medically covered.
Jan 29, 2021
Everyone was so friendly and helpful
Jan 29, 2021
always a pleasure to come to you office. You all have a great blend of professionalism and hospitality.
Jan 22, 2021
Eye appointment with Doctor Baxter and staff was a pleasant experience. Staff is professional and friendly making my visit enjoyable. Doctor Baxter without question is very knowledgeable and professional..looking forward to my next visit.
Jan 22, 2021
Excellent service (as usual). Dr. Baxter has provided my eye care since he took over the practice from his uncle, decades ago. Even when I lived 150 miles away. My left eye is blind from a childhood accident. My right eye vision was about 20;/400, and got worse with cataract and glaucoma. Dr. Baxter referred me to a specialist, I now see 20;/70 without glasses, 20/20 with, at 79 years old. I trust the practice. With only one working eye, vision care really needs to be done by the best in the profession.
Jan 21, 2021
Staff was friendly and efficient I felt safe being there. Stacy the Dental Hygienist was very accomdating,
Jan 21, 2021
Zero wait time for my appointment, absolutely on-time. Checkin-in was efficient and the pre-screening checks were easy and quick. Moving smartly from there we ent to the exam room where a personal history was taken. Following this, Dr. Baxter arrived shortly thereafter. The quickest door-to-doctor time ever! Dr. Baxter listened well to my concerns and focused on this right away and I feel we came a proper resolution. All this aside, Dr. Baxter was very personable and I enjoyed our conversations.
Jan 20, 2021
I haven't yet received my new glasses but the service that I have hitherto received has been delightful and helpful. All of the team that I have met here are pleasant and genuinely helpful and considerate.
Jan 19, 2021
Great staff, Dr. Earle is professional, not pushy. Got a very thorough eye exam. would not go any place else.
Jan 19, 2021
excellent, professional, friendly service
Jan 19, 2021
Very satisfied with my eye exam.
Jan 15, 2021
Awesome staff, very professional. In and out quickly.
Jan 15, 2021
very professional and personal. not rushed while frame shopping. nice experience
Jan 14, 2021
As always everything went well during my visit. Entire staff was pleasant and efficient.
Jan 12, 2021
My first visit was very positive and I was given valuable information to help with my concerns.
Jan 5, 2021
Very professional! Clean room, hard-working and intelligent staff!
Dec 31, 2020
Great team. Pleasent experience.
Dec 31, 2020
Vary professional, Thank You
Dec 31, 2020
As always great visit! Ladies at the front desk very welcoming, did not have to wait long at all before taken back to have eyes checked. Sweet lady who took care of me was wonderful, professional and kind. And who doesn't love Dr. Baxter?! He is smart, experienced, thorough and one of the BEST eye docs ever! Been his patient for over 10 years! Never retire Dr B!
Dec 30, 2020
Very nice. Everything so new and inviting On time. Very little wait time. Dr Earls asst very knowledgeable and friendly Dr Earl very pleasant Missed seeing David. But fine with Dr Earl
Dec 21, 2020
I was well pleased with the professionalism and courteous manner in which I was treated. Dr. Earle and the staff were great to work with.
Dec 20, 2020
always get good, informative information regarding my vision and any conditions regarding my eyes from a caring medical professional.
Dec 19, 2020
Professional and thorough as usual.
Dec 15, 2020
Super nice staff. Excellent exam. So glad I found this provider.
Dec 15, 2020
I trust Dr. Baxter implicitly.
Dec 11, 2020
Our visit was exceptional. We truly appreciate our appointment and had a wonderful experience.
Dec 10, 2020
Was my first ever eye exam and they were great. Very informative and very helpful
Dec 4, 2020
Great Customer Service, Knowledgeable Team!
Dec 3, 2020
Exceptional, comprehensive eye exam!
Dec 2, 2020
friendly and professional. Staff knows how to treat patients.
Dec 2, 2020
This was my first visit here. The staff were friendly and efficient and quickly got me through my appointment. I was seen by Dr Earle who was professional and friendly. I will continue to use Dr Baxter’s office for my eye care.
Dec 1, 2020
As usual a very professional and good be isit.
Dec 1, 2020
Thank you for great customer service. Getting harder to find these days.
Nov 24, 2020
Very thorough exam process and explained each step in the process. Extremely friendly and professional staff.
Nov 24, 2020
Thank you for all of the care from the staff and Dr Baxter. Always a very pleasant experience.
Nov 20, 2020
As always, a precise visit in a relaxed atmosphere. The staff is attentive and responsive. The information from the various examinations is clear and concise. The patient's needs are paramount.
Nov 18, 2020
I received the best care and examination of my eyes that I have ever received and I'm 71 years old . doctor Earl was so gracious and all the employees there was just on point. I'm so thankful I was able to get an appointment and the pleasure of meeting the staff! God bless Happy Thanksgiving
Nov 17, 2020
None Needed,Excellent as is!
Nov 12, 2020
Caring dr Baxter and staff. Staff in glass department were helpful.
Nov 11, 2020
Great personnel. Truly reliable service. Comfortable. I was lucky to find them.
Nov 9, 2020
Recently moved to Wilmington and drive back to New Bern to this office due to the professionalism and courtesy I receive. Great staff!
Nov 6, 2020
Great Eye Exam in New Bern North Carolina
Nov 5, 2020
I'm very impressed with this office. Everybody I've had contact with is friendly, yet professional, and I feel they are interested in helping me keep my eyes as healthy as possible.
Nov 5, 2020
This was my first visit. It was a quick and the staff was very friendly. I have already recommended them to my friends. It made leaving my other eye doctor easy.
Oct 29, 2020
Drs. Baxter and Earle and their staff are cordial, efficient, helpful and knowledgeable. The doctors are meticulous in their examinations of their patients, offering the highest standard of care in their field by investing in the latest state-of-the-art technology and equipment available, and remaining abreast of the current medical advancements and changes in eye care. The office is well-maintained, clean, and generally able to stay true to appointment times. Baxter Eye Care is by far the best and most advanced eye care provider in the region!
Oct 29, 2020
First time meeting Dr Baxter and his staff. Everyone was very professional, knowledgeable and kind . So glad we made the choice to have Dr Baxter to handle our eye care.
Oct 23, 2020
Knowledgeable and friendly staff
Oct 23, 2020
Ii always enjoy my visits. Everyone is very pleasant and professional. Dr. Baxter is so thorough and patient. I've never felt rushed or unimportant. And finishing up with April is always nice. She works hard to get the right glasses. I recommended Dr. Baxter to everyone.
Oct 22, 2020
Dr. Baxter's office is always professional. I feel comfortable going to him.
Oct 21, 2020
I developed a 'floater' in my left eye overnight and called Dr. Baxter's office the next morning. They asked me how quick I could be there, and worked me into the schedule. Good thing they did! Dr. Baxter examined my eye and found two small holes in retina that could have led to a detached retina and blindness. He had his staff arrange for me to immediately go to a retina laser center nearby. They reexamined my eye, and then repaired my retina with a laser. The doctor who did the laser procedure said Dr. Baxter made a good diagnosis on my condition, and was wise in sending me to have it repaired immediately. I completely trust Dr. Baxter and his staff with my vision, and will be a customer for life!
Oct 18, 2020
Extremely satisfied. The staff were very pleasant and thorough. The Doctor explained everything throughout the examination and was very pleasant. Glad to be a patient of yours.
Oct 16, 2020
Love this office. So friendly, always on time.
Oct 15, 2020
As always, the doctors, as well as the staff, are very good at what they do. Very courteous and professional. Well sanitized after each patient. Very pleasant experience.
Oct 14, 2020
I really like mtg w Dr. Earle. She is helping with my dry eye issue.
Oct 6, 2020
I switched to Dr. Baxter's office from another eye doctor in New Bern and was very happy with my experience with Dr. Earle. She was thorough and professional but friendly, as were all the other people I dealt with there. I feel I made a good choice with this change.
Oct 2, 2020
Highly recommend. Dr. Baxter is very good and very thorough. Office staff is great.
Oct 2, 2020
The office is very efficient. I was moved in and around the office for different portions of exam with really no wait time.
Oct 2, 2020
one of the best eye exams i have EVER had, staff and Dr. Earle top notch,highly recommend for any one wanting a clear and concise exam.
Sep 30, 2020
As a fairly new patient, I am thrilled and very thankful to be in such great hands. Dr. EARLE is a caring, approachable and top notch doctor. I am so happy my husband and I have found your practice!
Sep 29, 2020
Again very pleased with appointment from reception area to exam room. Professional and friendly.
Sep 24, 2020
As a first time patient I I was very impressed with all of the staff. Very friendly and efficient. Literally no wait time. I thought the exam was very thorough. I would highly recommend you!
Sep 23, 2020
My first visit to see Dr. Earle. I was very happy with all aspects of the visit from check-in, examination, and eyeglass fitting. The staff was very friendly and the office was top notch. It was very relaxing compared to the national chain I had used before. I initially chose Dr. Baxter's office due to my insurance being accepted at their office and the availability of appointments. I was later referred by friends once they found out I had an appointment. Very pleased to say the least.
Sep 18, 2020
We love Dr. Baxter! My entire family enjoys the visits we have with him!
Sep 18, 2020
very thurough and professional
Sep 11, 2020
Pleasant and knowledgeable associates. They diagnosed my problem quickly.
Sep 9, 2020
Dr. Earle is wonderful! She always is thorough and knowledgeable. I would highly recommend her and the practice!
Sep 4, 2020
Dr Baxter and staff are all very friendly and helpful.They all are outstanding.
Sep 3, 2020
You and your staff are always so delightful and professional and make our checkups a very pleasant experience. And your newly renovated office is simply beautiful! My thanks to you and to your staff for taking such excellent care of my husband and me.
Sep 3, 2020
This ofice is ALWAYS above and beyond in service and techono-phobias! I appreciate you and do refer friends to you.
Sep 3, 2020
Wonderful clean and germ free establishment! They have you wash your hands, they take your temp, they have you sign an integrity note that you have not been exposed to the Covid-19 virus. I felt extremely "Safe," "Welcomed," and "Very Well Cared For.". Thank you Baxter eye 👀 Care employees.🤗 Sincerely, Julianna and Gabriella Dorman.
Sep 3, 2020
Love this office! Everyone was so sweet and helpful!
Sep 3, 2020
Dr. Earle was very kind and patient. She answered all my questions and listened to any concerns I have. I'm not sure I've ever enjoyed going to the eye doctor more. The staff who did my triage work up was also kind and helpful. I would highly recommend this office to anyone.
Sep 3, 2020
Everyone is very helpful and courteous
Sep 3, 2020
It's always a good experience with everyone @ Dr. Baxter's office.
Aug 5, 2020
I was very pleased with the staff, service and pricing that I received. I will recommend you to others
Aug 5, 2020
Everyone was friendly in and out quickly , they explain as they go reasonably priced . They care .
Aug 2, 2020
Regular visit and the office was really set up good.Very friendly and knew how to plan every step.Enjoyed talking with Dr.Baxter,as always,makes me feel special. I'm a WW11 combat Infantryman with the 2nd(Indian Head) division,in Europe,fighting in France,Belgium,Germany and met the Russians in Czechoslovakia at the war end.Received metals,Combat Infantry Badge,Bronze Star etc,94 years old and doing great,Was send back to USA after end of war in Europe,the 2nd being a regular army div.,and was in San Francisco to go to Japan when the Atomic Bomb was dropped,missed shipping out a few day,was set up to Fort Lewis,at Olympia,Washington and discharged there in 1946. My visit went really good and I was more than pleased with everything. Thanks, William Thompson
Jul 28, 2020
I trust what is told to me by Dr. Baxter and his staff. To me that is the highest praise you can give to anyone
Jul 24, 2020
Efficient and no long waiting for appointments! Staff is cordial
Jul 16, 2020
Dr. Baxter is the best! His knowledge, expertise and attention to detail are terrific! He's also service-minded: when I absent-mindlessly forgot to re-order contact lenses in a timely manner, he provided a substitute pair so I could go on a scheduled trip.
Jul 15, 2020
My first appointment went quite well and I was very pleased from start to finish
Jul 8, 2020
I had never had an eye exam or bought glasses before going to Dr Earl. She is amazing as is everyone at the clinic. They all were very knowledgeable, efficient, and kind and made me feel as though my getting the perfect glasses was the most important thing in their day when clearly they had many other clients. They are very careful to maintain a clean environment to keep everyone safe from any virus. Love them!!
Jul 5, 2020
It was a great first appointment, largely due to the fact that the staff and Dr. Earle were nice, friendly, yet completely professional! They put me completely at ease from the very beginning. Everyone answered my questions completely and without reservation. They could not have been better. I will happily recommend your practice to all my family, friends, and associates. Thank you and your staff as I I look forward to a long association! Your team is A W E S O M E!!! :)
Jul 3, 2020
Dr Baxter has been my physician for 30+ years and has my absolute trust. He and staff are always professional and courteous.
Jul 2, 2020
Professional, caring experience
Jun 30, 2020
Awesome staff. The best doctor. I always tell people that he is the best.
Jun 26, 2020
My wife and I really enjoyed our visit yesterday. Everyone was so polite and professional. We hope to be patients for many years to come and will recommend our friends and family. Thank you for such a nice visit!!!!!
Jun 26, 2020
Everyone was very nice and professional. Very enjoyable experience
Jun 25, 2020
Great atmosphere first and foremost, but prices seem a little high, too quick for exam, my last place would do a 6-7 checks on the eyes to make sure that my sight did or didn't change any. The people were nice so I give a star but the way the appointment was handled was a bit too quick for what I would want.
Jun 25, 2020
Everything was good. I am having issues with seeing anything up close. Is there any way I could have a contact for close up?
Jun 16, 2020
Have been dealing with Baxter Eye Care since my parents carried me at about age 10 (78 now). Dr. David's uncle had the practice then, on Pollock Street. Even continued to come here when I lived in Elizabeth City and in Chesapeake, VA. Worth the drive to have full confidence in my eye care (blind in left eye since age 5 due to accident, with only one left, quality care is paramount). Only other I have seen is Dr. Scott, specialist in glaucoma and cataracts, who performed my operation for those. Probably my longest of all professional/business relationships.
Jun 16, 2020
My visit with Dr. Baxter was pleasant and easy, with plenty of conversation to accompany the eye measurements. I ordered new eyeglasses and expect that they will be exactly what I wanted, as in past years.0 Ron Moorse
Jun 13, 2020
Consistently excellent dental care!
Jun 12, 2020
I have been seeing Dr. Baxter for my eye care for many years now. He is always upgrading to the best state of the art equipment available in the field of optometry which makes my visits quick and painless. I am also very happy with the eye wear selection he has available. I would definitely recommend him to my friends and family.
Jun 12, 2020
Punctual, helpful. But the staff makes the difference. All of ‘em are great!
Jun 12, 2020
Everyone is excellent; including Dr. Earle, her assistant and the entire front office staff!.
Jun 10, 2020
Great business everyone did a good job...
Jun 9, 2020
State of the art technology and professionalism by the staff. I had a very positive experience visiting the office for my eye examination.
Jun 9, 2020
As always the visit was professional and pleasant.
Jun 9, 2020
Great service, super friendly staff
Jun 9, 2020
Dr. Baxter is an excellent professional, thorough, honest always endeavoring for his clients best. In addition, his office's Covid -19 protective practices are very well applied by his staff!
Jun 6, 2020
All went well and a very short visit.
Jun 5, 2020
Kept on schedule, very professional and explained a few things I didn’t know about.
Jun 5, 2020
Your office was very efficient, professional and friendly. Taking time to get to know me and my concerns on my first ever visit to your office. Thank you.
Jun 4, 2020
My experience was the best!!! Explained everything and was extremely friendly and knowledgeable
Jun 3, 2020
I love Dr. Baxter and his staff! He has been my eye doctor for over 20 years. Everyone is friendly and very knowledgeable.
Jun 2, 2020
Everyone was very helpful. I thank you for your respect and kindness. Pat
Jun 2, 2020
I was very pleased with Dr. Earl and her recommends for my dry eye issue.
May 31, 2020
Recheck cataract surgery appt
May 29, 2020
Always a pleasure going to an appt.there with nice staff and great eyecare.
May 27, 2020
Best eye doctor in town! Friendly staff and amazing doctors. Even though Covid-19 is making an impact, Dr. Baxter’s office is taking all of the right precautions. Could not be any happier with the eye doctor that I chose.
May 19, 2020
Dr. Baxter is a true professional. I am always so pleased that he has my best eye health as his top priority. Has my highest recommendation.
May 19, 2020
Always a pleasure working with this staff...
May 19, 2020
I have been to numerous eye doctors since I was 5 years old, and this office and experience was one of the best by far! Dr. Earle took her time with me, explained things well, and added auggestions and input to help me make the best decisions for my overall health. I was very pleased and appreciative of the help and service! Highly recommended!
May 18, 2020
Very happy with the staff and the way i am treated at the office. Very happy I am using your services.
May 16, 2020
Enjoyed my visit. Dr. Earl was very nice, answered all my questions and explained every thing she did. The staff were very nice. 5 star visit for sure.
May 14, 2020
Thank you Dr. Baxter for being there, it is a stressful time for everyone but we are in this together.
Apr 2, 2020
Loved everything about my visit
Mar 20, 2020
Awesome Dr. Very informative about my eyes Easy to talk to and ask questions. Goes above and beyond to help. Great personality.!! Awesome staff also . Would recommend to any of my friends
Mar 20, 2020
Very Impressed! An outstanding Eye Care center! Everyone was very professional, took appropriate time with me, explained things throughout the exam. Am so glad I switched over to them!!
Mar 18, 2020
I was able to get an appointment with in a few days! Very pleasant and efficient staff.
Mar 17, 2020
Thank you for your kindness and professionalism with my hubby and myself. God Bless, Bert and Perry Ann Delapaz
Mar 12, 2020
Great service and recommendations! Thank you all for your excellent service.
Mar 12, 2020
Everyone at this office is pleasant and professional. Their testing is very thorough and appreciated how quickly we were able to get in to see Dr. Earle. I would highly recommend this office for your next eye appointment.
Mar 7, 2020
Office staff was great , nice an friendly, dr baxter was the best , he was very helpful an got my vision back 20 20,
Mar 3, 2020
Enjoyed the atmosphere of the office. Friendly and informative. Equipment is up to date so that it is not painful to be examined.
Mar 2, 2020
Nice small office with friendly staff. I was greeted as I walked in and had to fill out the usual first visit paperwork. Afterwards, I was seated for maybe 5 minutes before they called me back. The assistant did the usual eye tests and even replaced my glasses nose pads for free (thank you!) My appointment was with Dr. Earle and she was very friendly, went over the pictures from the eye tests and then tested my prescription. I came in for prescription sunglasses so after the eye tests, another assistant helped me with that. She was friendly as well and very helpful. I found a nice pair of sunglasses for use on my motorcycle for a decent price. I would recommend this office!
Feb 28, 2020
Dr. Earle does a great job with explaining everything that is going on with your eyes in a way everyone can understand.
Feb 27, 2020
I was pleased with the courtesy, professionalism and thoroughness of my first visit for an eye exam.
Feb 27, 2020
This was by far the best experience I have ever had at a eye doctor. The staff is so helpful, friendly, welcoming this was our 1st visit and they made me feel like I had been going there for years. Dr. Earle was amazing she took all of our complaints into consideration and she explained everything to us and made sure that we understood what was going on. The staff was very helpful in finding the frames that we wanted. I would recommend anyone that is looking for a new eye doctor to come and see Dr. Earle or Dr. Baxter.
Feb 27, 2020
Excellent care and service.
Feb 27, 2020
Great Eye Dr and supporting staff! Everyone is very knowledgable and work together well. Dr Baxtor is a very informative and nice, though Eye Dr.. You don't sit in any seat long and they all are helpful and know what they are doing!
Feb 26, 2020
Always professional and. Always know they are looking out for me
Feb 26, 2020
Nice clean office and friendly staff. Dr. Earle is the best around!
Feb 26, 2020
Quick service and a doctor that remembered me personally.
Feb 25, 2020
I love Dr. Earle. She is honest and talks to me in terms I understand. She didn’t lecture me for not following her advice which is why I had to return. I learned my lesson. She cares about my eye health.
Feb 25, 2020
So very pleased with the services all the way back to when I made the appointment.
Feb 25, 2020
As usual it was a timely and pleasant appointment.
Feb 25, 2020
Best Eye doctor ever !! Explained everything in detail. Such a pleasant Doctor and staff . Absolutely a beautiful place and environment. Left there feeling great about my experience. Highly recommend !!!
Feb 14, 2020
I have used a number of optometrists in my 70 years and can tell you for certain that every pair of glasses I ever bought from Dr. Baxter over the last 30 years have been the very sharpest and clearest lenses I've ever had. And I've said telling this to anyone needing glasses for years,
Feb 14, 2020
I experienced 5 (Out of 5) star service from Dr. Baxter and his staff. All the staff were friendly, engaging and knowledgeable.
Feb 12, 2020
Everyone’s great .They give you a lot of information and answer all the questions that helps me a lot. The lady that helps me to get my prescription glasses takes care of me right away and she is very nice. I will recommend you to my friends.
Feb 12, 2020
First visit and I was very pleased with all the staff and Dr Earl. Very pleasant office with up to date equipment.
Feb 11, 2020
I always have a thorough check up and the staff is very pleasant and friendly.
Feb 7, 2020
My visit to Dr. Baxter's office was very pleasant. Dr. Baxter and his Nurse were very nice, knowledgeable and very professional. They made my first eye exam a good experience. I would recommend everyone to go to Dr. Baxter's office for eye care.
Feb 6, 2020
I liked how thorough my doctor was, I had a complicated history and she explained why I was having problems and how she could help. I was early for my appointment and was seen early, thank you for that!
Feb 1, 2020
Friendly, professional, and thorough
Jan 31, 2020
Very good! Staff was courteous, prompt and professional. I will recommend all my friends to Dr. David Baxter and his staff!
Jan 31, 2020
Had an emergency, and your office saw me immediately. Everyone was so kind and patient, definitely recommending you to friends and family.
Jan 31, 2020
I was very pleased with my visit. I will definitely recommend Dr Baxter to all
Jan 29, 2020
The staff at Dr. Baxter's practice were very friendly. They were very succinct and professional. I would recommend them to all my family and friends.
Jan 29, 2020
I was very pleased with the technology and the professionalism for my eye exam. Thank you.
Jan 28, 2020
I had a wonderful experience at Baxter Eye Care. Dr. Earle & her colleague were thorough and It was obvious they took pride in what they do. Looking forward to seeing them again in the future!
Jan 28, 2020
I had liked my prior eye doctor and thought I was happy. But after being seen by dr. Baxter it compared almost with the dark ages. Dr. Baxter explained everything so that I totally knew what was going on with my eyes. I will be back every year!!
Jan 26, 2020
All your staff was great and very professional.
Jan 24, 2020
Dr. Baxter and his staff were incredible. Very thorough and timely. No long wait. I would recommend Dr. Baxter on the highest level.
Jan 23, 2020
Service was excellent as usual. Everyone in the office is always pleasant and professional
Jan 23, 2020
Everyone in the office - Dr. Baxter and all the receptionists - is very friendly and welcoming. Dr. Baxter's exam is very thorough and he explains everything that is being done.
Jan 22, 2020
Love the staff. They are all so nice. Very patient while I look and compare each pair of glasses. Dr. Baxter is very personable and caring!
Jan 22, 2020
Clean office and friendly staff. Dr. Earle is a top notch optometrist. Keep up the great work!
Jan 22, 2020
Everyone on your staff is extremely knowledgeable, competent and courteous! I'm very impressed with Dr. Earle; great doctor!!!
Jan 17, 2020
Always professional, helpful and knowledgeable.
Jan 16, 2020
Friendly experienced staff. Haven't had an eye exam in ages, so wasn't sure what to expect. Staff was knowledgeable to make feel at ease. Looking forward to my new glasses!
Jan 12, 2020
Easily scheduled appointment. No wait. Thorough medical staff and doctor. Friendly, warm atmosphere.
Jan 7, 2020
Everything went well as usual.
Jan 3, 2020
Called that morning, got me in the same day for four extractions. Staff was awesome and Dr Hagan is the best. He even called that night to check in on me. I highly recommend him!
Dec 28, 2019
Online performance is great. The reminders are great! Thanks for the Happy Birthday email!! Great job.
Dec 22, 2019
Waits are a bit long, otherwise the people and equipment are nice. Some folks could be a little happier. Dr. Earle seems very good.
Dec 20, 2019
Best eye Dr ,I ve ever worked with to get me prefect vision. .
Dec 20, 2019
This Doctors office is ( 10🌟 Awesome!!!) The staff treats our family so great. I will never want to go anywhere else for total eye Care!!!
Dec 19, 2019
I am so happy to find out what is wrong with my eyes I can hardly believe there is a solution.I look forward to the removing of the cataracts soon.
Dec 13, 2019
Great experience! Facility was new and clean, people were so nice, and service was speedy! Love it!
Dec 12, 2019
37 year customer. I could not be happier with the service and information I receive from my exams.
Dec 11, 2019
Always friendly, courteous and knowledgeable about my eye care.
Dec 11, 2019
Pickup up glasses was odd experience
Dec 3, 2019
Most thorough eye exam I've ever had. And, I actually enjoyed myself! Great team and excellent teamwork. Thanks!
Nov 28, 2019
Everyone at Dr. Baxter's office was very friendly and provided excellent customer service. Dr. Earle did my eye exam and answered any questions or concerns I had about my eyes and vision. I would recommend them to anyone looking for a eye doctor.
Nov 28, 2019
Always pleasant, totally professional, excellent care.
Nov 27, 2019
for eye visits I have ever had.He explains everything clearly and takes his time with you.
Nov 27, 2019
Excellent visit with Dr. Earle.
Nov 14, 2019
Dr Baxter and his staff are very professional and efficient. I would recommend them for all your eye health needs!!!!
Nov 13, 2019
I thank Doctor Baxter for taking the time in the last few years to check me for glaucoma in a battery of tests etc. He is so caring & kind.
Nov 13, 2019
I can. Just say it in one word great
Nov 8, 2019
Dr Baxter is very professional and efficient and has the latest and greatest equipment for checking your eyes, which I appreciate tremendously! He and his staff are very kind and helpful and I recommend his office to anyone looking for an optometrist.
Nov 8, 2019
As always, very thorough.
Nov 6, 2019
the office was friendly and efficient - awesome experience
Nov 1, 2019
Very professional and kind staff
Oct 30, 2019
Felt very comfortable + welcomed. Everyone was very professional. So glad I started coming.
Oct 30, 2019
I appreciate your time, efficiency, and professionalism from setting the appointment to walking out the door. All of you made my visit painless and informative. Thank you.
Oct 28, 2019
Excellent service by Dr. Baxter
Oct 28, 2019
Great doctor. Modern eye equipment. Staff awesome.
Oct 28, 2019
Dr. Baxter is thorough and professional. I feel confident trusting my eye care to him.
Oct 24, 2019
The staff was friendly and helpful. Dr. Baxter was personable and took time to explain test results. They all were mindful and respectful of my time.
Oct 23, 2019
I needed to get in quickly for a medical reason. They got me in quickly with no appointment. Very friendly staff. Very helpful!
Oct 23, 2019
Fast friendly. Knowledgeable. Dr. Baxter has my trust.
Oct 18, 2019
Great people! Very kind and courteous.
Oct 17, 2019
Always confident in Dr. Baxter and his staff for the best care.
Oct 16, 2019
Everyone was very nice. I had a great visit.
Oct 15, 2019
Very pleasant staff, that make you feel like you are their most important patient.
Oct 12, 2019
You and Dr. Earl are the best! Your office is professional, nice, and always gets back to me when I call. Having had multiple foreign bodies (FB) in both eyes during the past year appreciate knowing I can call to be seen quickly or walk in and wait for appointment. The best!
Oct 11, 2019
Comfortable exam and thorough. It’s the only medical exam I don’t get anxious about 😀 clean environment and up to date equipment also. I hope Dr Baxter never retires !!!
Oct 11, 2019
Dr. Baxter and his staff are wonderful! It's like seeing an old friend every time I go for my checkups. They truly take their time and you don't feel like just another patient.
Oct 11, 2019
Very thorough eye exam on state of the art equipment
Oct 9, 2019
Always excellent service!
Oct 8, 2019
Service at Dr. Baxter, Optometrists
Oct 3, 2019
I enjoyed my visit to the eye dr. office.it was bright and very cozy,very clean,the receptionist was very nice and polite. I was called a couple of minutes before my appointment time,and I liked that very much!I enjoyed my visit with my eye dr. and was very pleased with my exam,and love my frames!!!
Oct 2, 2019
This was the best eye care experience I have had as an adult! They staff listened to my concerns and took me seriously, worked with me to find an affordable solution, and were super friendly. I would highly recommend Dr Baxter's office!
Oct 1, 2019
I always enjoy my visits to Dr. Baxter
Sep 27, 2019
Absolutely Amazing Service!!! Staff is very friendly and professional...
Sep 20, 2019
I was in and out in under an hour, well done! It is a bit annoying that I have to sign a release to get my rx sent to me/a glasses company when you have a patient portal where that could be stored and shared with patients. Pleasant providers and well organized.
Sep 18, 2019
Would recommend Dr Baxter and his office for your eye care needs
Sep 18, 2019
As usual - great professional service!
Sep 18, 2019
I am left with confidence in Dr. Baxter that has never changed in 10 years. I also have the same type of confidence in his staff.
Sep 1, 2019
Friendly, efficient service. Answered my questions and explained options. Thorough eye exam with results explained to me.
Aug 30, 2019
Walked in without an appointment due to a eye irritation and they seen me without delay. I really appreciate their assistance and thoughtful treatment.
Aug 29, 2019
I drive an hour to see Dr Baxter. Love the staff. They Greet me by name when I walk in. He has the most up to date machines to detect any problems. I feel 100% confident seeing Dr Baxter to keep a close eye on My health issues with my vision
Aug 27, 2019
Excellent eye care! Thorough and knowledgeable!
Aug 22, 2019
Great place for vision and glasses service. Very pleased with both highly recommend Ed.
Aug 20, 2019
A wonderful experience. The time spent with me was exceptional and everything was explained thoroughly ‘
Aug 16, 2019
I’ve never had such a thorough eye exam. It was nice having someone who took the time to explain things and not make me feel rushed or just another “number!”
Aug 16, 2019
Always most positive and accepting staff.
Aug 15, 2019
Very pleased with my appointment. Dr. and staff very nice and knowable.
Aug 8, 2019
I would like to see a current eye prescription automatically included with the receipt at checkout
Aug 8, 2019
Everyone was most helpful and kind. I could not have ask for any one to have been more helpful, kind and understanding. Excellent experience.
Aug 8, 2019
Great first time experience! I needed an eye exam, got an appointment quickly and had a great experience. The visit was very efficient and complete!
Jul 31, 2019
I was very pleased with my visit to your office and April did a great job helping me with my glasses. Dr. Earl was great and answered all my questions and addressed all my concerns.
Jul 25, 2019
I always have a pleasant, informative visit with Dr. Baxter. He and his staff are professional and efficient.
Jul 22, 2019
Always an excellent experience when I'm there.
Jul 19, 2019
Love you, your office and all staff. Feel like you all care about your patients. I frequently recommend people to your office.y
Jul 19, 2019
Awesome team. I understand more about my eye condition, thanks to Dr. Earle taking the time to explain. Definitely a great place to go for eye care!!!
Jul 18, 2019
See closing comments. I am a truly satisfied customer, your patient.
Jul 17, 2019
Modern office and great staff. It is evident that Dr. Baxter enjoys his work and cares for the patient. Highly recommend.
Jul 15, 2019
Dr Earle and her staff are kind, intelligent, thorough and listen to the patient
Jul 12, 2019
Great eye doctor and so knowledgeable. I've learned so much about my eye care I never knew and preventable measures.
Jul 12, 2019
Always a pleasure. Takes care of you and no long waiting to be seen.
Jul 11, 2019
Exam was thorough and educational. I learned about some eye health conditions I need to address. Staff are friendly, professional, and eager to help.
Jul 10, 2019
Things are happening there, expansion, friendly thorough employees. I have always had a good experience over the many years that David has been my eye care provider.
Jul 10, 2019
Wonderful and friendly staff, Dr. Baxter is the best!
Jul 10, 2019
I was very impressed with the office and your staff. I feel confident that my eyes are going to be in good hands.
Jul 4, 2019
Appointment started on time and the hygienist was very thorough with the cleaning process.
Jun 29, 2019
I was very pleased with Dr. Baxter and his staff.
Jun 28, 2019
My first appointment was outstanding. Everyone at the office was so helpful. Dr Earle acted proactively toward my eyes are needs and I am thankful for her level of care.
Jun 27, 2019
Despite arriving early and a tech being out sick, I was taken right back! Great visit. Love everyone at Dr. Baxter and Dr. Earl’s office! Always cutting edge, Cool technology s practice. Good people.
Jun 27, 2019
Nice facilities, good technology, good service, and the most important: nice and very professional people.
Jun 26, 2019
Always very caring and concerned.
Jun 25, 2019
I always get treated like a friend. Very professional. Top notch equipment. Dr. Baxter is the best.
Jun 25, 2019
Top-of-the-line equipment and thorough exam, plus patient-focused education. Best Optometrist I've ever had. Focused on vision improvement and eye health, not just selling glasses.
Jun 21, 2019
very good doctor and friendly stuff. They addressed my concerns and questions. Recommend the clinic to everybody.
Jun 20, 2019
Always a pleasure to see Dr. Baxter and his staff. The ladies that perform the pre-exam tests are fast and efficient. Your in the exam room waiting for the doctor in no time. Dr. Baxter is a professional and ensures the patient understands everything that he's doing and what steps he recommends for immediate and future eye care needs. I highly recommend you make your next eye care appointment with Dr. Baxter and see for yourself!
Jun 20, 2019
Excellent. I believe the care provided at Dr. Baxter's eye center is great. All the folks there are very polite and professional. Dr. Earle does and excellent job each time I visit. I will keep coming back and feel comfortable recommending this office to my friends.
Jun 19, 2019
Very professional office, great staff! I always enjoy going here
Jun 14, 2019
A great caring doctor and wonderful staff
Jun 13, 2019
I have been going to Dr Baxter for over 30 years. I have always received the very best care from Dr Baxter and his staff along with a smile. They are top notch.
Jun 11, 2019
Dr. Baxter is friendly and courteous and always professional as is his staff.
Jun 10, 2019
First visit to this practice and I was very pleased with the experience. Dr. Earle was very thorough with her explanation of my issue and I was happy with her recommendations.
Jun 10, 2019
For an initial visit all went well. Cannot give 5 stars until order for glasses and all aspects of first encounter are complete
Jun 5, 2019
Polite, courteous staff. They don’t keep you waiting and move fast to start your appointment, been there three times and all went fast and well. The Doctor is polite, caring and professional. Highly recommend!
Jun 4, 2019
Dr. Baxter is very thorough and always takes the time to explain and discuss any questions I have regarding my eye care.
Jun 1, 2019
As usual a great professional visit.
May 27, 2019
I was so thankful to be fitted in for an eye concern.
May 24, 2019
if it wasn't for dr.baxter I would have probably lost my eye site in my right.he sent me to a specialist that deals only with the retina.i was told it would be a 3hr appointment;i was in and out of this specialist office in 1 hour.told to come back in 6 mths for a freckle in my right eye,which I have had for years and nothing about the problem with my left eye.i was not comfortable with this dr.since he never addressed the problem.after talking to dr baxter he referred me to specialist in Greenville,my appointment did take aprox. 3hrs not waiting but by being seen by the assistants to the specialist and then the specialist .he told me exactly what was going on as did dr baxter and then did the procedure.thank you again dr.baxter
May 23, 2019
I was very pleased with my first visit. The exam was thorough and everyone was very pleasant. I am glad I chose Dr Baxter’s office for my eye care.
May 22, 2019
As always your staff was extremely professional & courteous. From the time I came in the door until I left it always remained consta
May 18, 2019
Great office staff and Doctor. Everyone was glad to see me and have me as a new patient. It was easy to get an appointment quickly and a very thorough exam as well. The whole staff from the front desk to the checkout/ glasses area were super friendly.
May 17, 2019
Great people, even though it was after 5 I was treated as though they had all day to address my concerns.
May 16, 2019
Dr. Baxter is the best! He and his team make it super easy, even for kids and those that typically hate eye exams ;)
May 16, 2019
as a first time patient i found the front office to be very welcoming and helpful - the lady that did my pre-xam workup was professional and personable as well. Dr. Earl was thorough, and explained all of her findings re my visions exams clearly. in fact she found an issue re tear glands disappearing or in tough shape and recommended a treatment program. this was new issue to me an i appreciated her detecting and recommendations.
May 15, 2019
Excellent Service, as always! Very professional staff, who never fail to be attentive and quick.
May 13, 2019
Always a pleasure to visit Dr. Baxter.
May 10, 2019
Always a professional and caring visit for the last 20+ years
May 10, 2019
Dr. Earle was very knowledgeable and easy to understand She guided me through what I would need for my cataract surgery. New glasses will be next and I will definitely be back there for them.
May 10, 2019
Everyone was friendly, helpful and professional. I was seen almost as soon as I arrived. Each person was concerned for my well being. Dr. Baxter took his time and made sure my exam was thorough and complete. I was very satisfied with the way I was treated.
May 9, 2019
Prompt Courteous Professional Genuinely interested and willing to offer suggestions
May 8, 2019
Everyone in Dr. Baxters office is always very warm and welcoming! They got me in same day and calmed my worries which means a lot for a very anxious full time working mother of 2 who does not have time to be feeling under the weather! I would recommend Dr. Baxter and Dr. Earle to everyone around!!!
May 8, 2019
Very professional, great staff,and very thouough. I would recommend Dr. Baxter to any one!
May 6, 2019
Dr. Baxter and his office staff are wonderful to work with ! I enjoy how Dr. Baxter makes you feel comfortable and takes the time to explain what’s happening with you eyes .
May 3, 2019
Reception personnel knowledgeable and experienced, assistant friendly efficient and enjoys her job. Doctor Baxter is very competent and professional. Help me obtain a referral.
Apr 19, 2019
I've been coming to Dr. Baxter for several years now. I keep coming back because the people that work there are great and welcoming and they know their stuff. Dr. Baxter explains everything in a way that a lay person can understand it.
Apr 19, 2019
Best customer service as always.
Apr 16, 2019
Friendly pleasant staff - fast prompt service
Apr 16, 2019
Dr Baxter and his staff are very professional and extremly nice. I'm always relaxed knowing I will get the best care there.
Apr 12, 2019
Excellent care and caring Really listens to me as a patient
Apr 10, 2019
I am always treated with professional kindness and respect when I come to your place of business. Your employees are friendly and courteous.
Apr 9, 2019
Dr. Baxter is the best eye doctor in New Bern. He is very nice & caring. He always makes sure you are happy with your eyes! He will try everything to make sure things are perfect. He staff is very friendly & caring as well.
Apr 9, 2019
The staff was incredibly kind and helpful. They made me feel very comfortable during my visit. I highly recommend this office in the New Bern area.
Mar 30, 2019
My first visit was great...everyone was friendly, professional and caring! Totally impressed with their “state of the art” equipment & its many benefits to both the patient & the medical staff. I confirmed to Dr. Baxter that I will be bringing my husband & Mom for their eye needs as well. Dr. Baxter has been in business for over 41 years...we are so lucky to have him & his staff here in New Bern!
Mar 28, 2019
Personable, professional, pleasant and efficient are some of the words to describe my recent visit with Dr Baxter.
Mar 28, 2019
Always super nice staff. Doctors are friendly and helpful
Mar 27, 2019
Dr. Baxter has provided excellent care in the 20 plus years I've been a patient of his.
Mar 24, 2019
Dr David Baxter is New Bern's finest in eyecare! I have been going there since the early 90's. You will not find better service and eye care elsewhere! His years of experience and knowledge and use of the latest technology make eyecare certain and sure! The staff reflect the same professionalism and make it a great experience! Blessings and thank you!
Mar 23, 2019
Fantastic patient-care!!! 😁
Mar 22, 2019
Everyone was so professional and curtios. I refer my friends all the time. Very friendly and make me feel like family. The pretty staff is just the cherry on top.
Mar 21, 2019
I have very pleased with the staff and facilities at your office.
Mar 21, 2019
Great place! Awesome knowledgeable staff! Extremely short wait before being seen doctor.
Mar 20, 2019
Love this office and love Dr. Earle.
Mar 19, 2019
All the people who were for Dr. Baxter are wonderful and Dr. Baxter goes above and beyond to help you! It is a wonderful experience with no inconvenience, or pain! A great overall experience and an Dr. Baxter is a professional! I recommend him highly! His entire staff is superb!
Mar 12, 2019
Very friendly, professional and prompt. A very caring atmosphere with all the latest technology to offer you the best.
Mar 6, 2019
I always have a great experience at Dr. Baxters. Everyone is so nice and professional. I have all the confidence in the world in Dr. Baxter.
Feb 28, 2019
Dr. Earle add her staff were fantastic. I appreciate their professionalism and kindness. I highly recommend Dr. Earle.
Feb 27, 2019
The office visit was pleasant as always. My wait time was limited.
Feb 26, 2019
As always it's a pleasure!
Feb 23, 2019
This was my first visit to Dr. Baxter's practice. I 100% satisfied with every aspect of my visit. The front desk ladies were great....Dr. Earl was great and the lady who assisted with my purchase of eye glasses was great too.
Feb 19, 2019
I was really in need of an eye exam as i have not had an examination in years and my eye sight was extremely bad. I had heard of Dr. David Baxter and decided to try his office. I knew it would take weeks to get an appointment but to my surprise I was offered an appointment the very next day with Dr. Adrien Earl. The office staff was very friendly and professional. Dr. Earl was very thorough with her examination and excellent with explaining all that she was doing upon exam. She made you feel comfortable about asking anything regarding your exam or concerns you had about your eyes. You never felt rushed during your time there. Everyone was very knowledgable about there job there. Gail in the eye glasses department explained everything in detail with you especially about your insurance coverage when purchasing eye glasses. She was never In a rush taking care of me . I could tell my Concerns and needs was all that concerned her at that time. She was excellent when it came to picking out the frames. She really has a gift in that department !!!! I definitely Would give this business a 5 star rating !
Feb 17, 2019
Dr.Earle and staff, Thank you for making my visit a pleasant experience your knowledge of care and concern are greatly appreciated!
Feb 14, 2019
Great atmosphere. Staff is extremely helpful and friendly. Would recommend for all ages. Dr. Baxter provides eye care for my entire family.
Feb 13, 2019
Your Staff & Dr. Earle were fabulous !!!
Feb 11, 2019
Doesn't get much better than this eye care!
Feb 7, 2019
I was able to get in for my exam quickly. My appointment went very smooth. I was impressed with the knowledge, professionalism and kindness of everyone in the office and the way everyone interacted with each other and me made my nervousness completely melt away. Dr. Earle is upbeat, sweet, knowledgeable. She spends time and explains all questions. She’s just a Joy!
Feb 4, 2019
Very efficient practice. They don’t overbook so the wait is minimal
Feb 4, 2019
Dr Baxter and his staff are efficient and courteous.
Feb 4, 2019
Dr. Baxter and all of his were very welcoming and professional. They also have an excellent selection of frames. Great atmosphere!
Jan 27, 2019
Every pair of glasses I ever got from Dr. Baxter gave me extra sharp vision in all lenses, and I've been getting only tri-focals now for the last 25 years.
Jan 25, 2019
Everything was great enjoy everyone there.
Jan 23, 2019
The ladies in the office are the greatest. Lots of help. I’v never picked out glasses so fast,
Jan 18, 2019
Enjoyed my visit at Dr. Baxter’s office. I really appreciate the very friendly and knowledgeable staff. I really love the new equipment that prevents eye drops! Dr. Baxter has an excellent setup and he really is extremely knowledgeable. Thanks again, and LET’S GO RED SOX!
Jan 18, 2019
Love the staff and Dr. Baxter
Jan 18, 2019
Having recently completed a full eye's examination at Dr.David Baxter's Office in New Bern NC was a very professional and with the most pleasant staff, that I've ever had the pleasure of doing business with.
Jan 18, 2019
Very good experience at Dr. Baxter's office. I was a first time patient and was seen by Dr. Earle. She was very thorough and knowledgeable. I was impressed with her professionalism. I will be referring all of my friends to this office!
Jan 16, 2019
This was my first visit and it was a very good experience! Everyone was so friendly! The eye exam was excellent and very thorough!
Jan 14, 2019
Always a pleasure to see you and your staff. Kathy and I always leave knowing we got quality eye care exams
Jan 10, 2019
I look forward to my eye exams. My appointment went pretty good but I do have to return for a 2nd appointment on this Friday. Dr. Earle was very nice which helped to make my experience go well. I always feel welcome when I visit Dr. Baxter's office.
Jan 7, 2019
The staff were friendly and helpful. The doctor was informative, patient, and thorough.
Jan 7, 2019
Excellent checkup! They covered all bases and are as Professional and accommodating as can possibly be!
Jan 4, 2019
Top notch, thorough and compassionate care.
Jan 3, 2019
Always a great visit to Dr Baxter, great staff, friendly & orofessional!
Dec 23, 2018
Great doctor and staff providing up to date service and advice.
Dec 17, 2018
Never go anywhere else for eye care
Dec 15, 2018
The staff was friendly and the service was excellent. There was no wait time and the staff explained everything in detail. Looking forward to my next visit.
Dec 14, 2018
Enjoyed my visit & finding out that I still have 20/20 vision! Awesome interaction with the doctor whom was very pleasant and thorough. Enjoyed meeting you Dr. Earl
Dec 12, 2018
Everyone in the office were so pleasant and nice. They all took very good care of me while I was there and made me feel instantly comfortable. Dr. Baxter was kind, and made me feel at ease while checking up on my eyes. Overall a very good experience and atmosphere.
Dec 7, 2018
Everyone was so nice. And helpful with all my questions. Glad I came and I think I found my new eye doctor. Thank you for everything
Dec 7, 2018
A wonderful visit. Professional but very personal.
Dec 5, 2018
I give your practice the highest rating. I am always very pleased with your services.
Nov 27, 2018
Very pleased with the care I received as always. Pleasant staff and ai always enjoy talking with Dr Baxter.
Nov 14, 2018
Dr. Baxter and Dr. Earle, thank you both for excellent care. It seems Dr. Earle and I have an on-going schedule for FB (foreign body) in eye, think this past trip was number four or five. Anyway none found and eye feels much better. Thanks for excellent care and great staff.
Nov 14, 2018
I was skeptical going to a new doctor but totally changed my mind after the treatment I received at the dr Baxter eye clinic very professional and seemed to genuinely care about my eye health instead of just getting me in and out would recommend them with no reservations to anyone
Nov 12, 2018
Meet my needs. Go extra mile.
Nov 6, 2018
A thorough exam and I was facinated by the photo of the inside of my eyes.
Nov 5, 2018
Brought my 10 year old in who hasn't had an exam in a few years and didnt want to take her where I typically go because I have become unhappy with them. We spend a good amount of time at our appointment but they deep dived to figure out any issues she has because she is having trouble with school. I would recommend this office to everyone, they are very caring, got us in for an appointment super fast and explained everything to us.
Oct 30, 2018
Very friendly staff. Dr.Earle was very nice and explained my eye problems in detail.
Oct 29, 2018
I have always found Dr. Baxter and assistants to be friendly and courteous. The treatment has always been on schedule, in detail and with explanations when needed.
Oct 26, 2018
Dr. Baxter and team provide top notch eye care. Their professionalism and respect for your time make them shine.
Oct 19, 2018
Very nice group. Been seeing them for years. Gets you in when you have an emergency. Takes pics of eyes so no dilation yesterday! Yea!
Oct 18, 2018
Dr Baxter was great and did a very complete eye exam with the most modern equipment I have ever see. His staff was very professional. I did not have to wait
Oct 17, 2018
Dr. Baxter's office, my appt...my appt. Was very comfortable for me and all staff was professional . The exam made me feel confident that I had a most thorough testing. Thank you.
Oct 11, 2018
First time I have visited an eye doctor and got to see them at my scheduled time
Oct 10, 2018
Best place for my vision needs! Review below.
Oct 5, 2018
Have always felt very confident in having my eyes put in Dr. Baxter's care.
Oct 5, 2018
Very plesae. of all assistance and Dr. Mrs. Norma Velez Torres.
Oct 5, 2018
Everyone in this office was wonderful. I had an accident eye emergency and I can't say enough about the care everyone in this office showed me. They will definitely be my go to for eye care.
Oct 3, 2018
Thorough exam, friendly staff.
Oct 3, 2018
Knowledge pleasant personalities and helpful advice excellent as usual. Thanks for the great visit which verifies why I continue to drive up from rocky point, 80 some miles away.
Oct 2, 2018
I had an appointment with Doctor Baxter office the staff was very friendly and professional. Very helpful picking out eyewear and very costfull. Great environment and would recommend to family and friends
Oct 1, 2018
Thank u for seeing me short notice Dr Earle is lovely and nice addition to your family Ruth miller
Sep 6, 2018
I was impressed with the thoroughness of the testing.
Sep 6, 2018
I was very impressed with Dr Baxter and his staff. I was well served
Aug 31, 2018
As always. Dr.Baxter was on time, caring, thorough and very clear in his communication. He could not find anything in my eye, and we discussed coming back early for my annual exam. Again, as always, he offered to see me right away if there was any problem.
Aug 24, 2018
No problems, fine treatment
Aug 23, 2018
Online Presence was very informative
Aug 22, 2018
Met Dr Earle at this visit. Both she and Dr Baxter are thorough in their exams and very patient in ensuring that you understand each aspect of your exam and finally your plan of action.
Aug 22, 2018
Follow up exam after cataract surgery. Dr David took time to evaluate eyesight even though he said eyesight will continue to change.
Aug 21, 2018
Experience was excellent! Thank you
Aug 20, 2018
Everyone was so wonderful and extremely nice. They’re normally closed on Fridays but even with that they were accommodating with my work schedule. I was able to get my contact and glasses prescription with one visit.
Aug 20, 2018
I was a new patient and was very pleased with every thing, seen on time, pleasant staff that also was very professional. . I was particularly impressed with Dr Earle, she rediscovered macula pucker in my left eye, documented, called my Ophthalmologist and coordinated an appointment with a retina specialist,.
Aug 15, 2018
Excellent service and customer relations! Dr. Baxter's professionalism is of that to be immolated by others in his profession .I have visited other optometrist in NB in the past and none have ever had the passion to perfect my prescription as had this resident!! Pride in Performance is what makes this organization #1 in my opinion.
Aug 15, 2018
I was impressed with Dr. Earle. She listened to my concerns and took the time to explain what my problem is and how to correct it.
Aug 8, 2018
I received the best of care and all my questions were answered.
Aug 8, 2018
I have been seeing Dr Baxter for over 20 years. I called the office for an appointment because I had pain in my eye. I got the appointment that day and was so appreciative that Dr Baxter could see me. Dr Baxter is a very caring Dr. Jan H.
Jul 27, 2018
Dr. Baxter was extremely thorough and explained everything very well. He has a wonderful bedside manner. It was a great experience and I highly recommend his practice.
Jul 26, 2018
Dr Baxter and his staff are great.
Jul 22, 2018
I'm 92 years old,retired engineer and farmer,WW11 combat infantryman with 2nd infantry Div. in Europe.Received Bronze Star Metal,Combat Infantryman Badge,European-African-ME Campaign Metal with 2 bronze service stars,,Victory Metal etc.
Jul 19, 2018
This was our first time here. First time taking the kids to the optometrist and we all had a good experience.
Jul 18, 2018
I have always received A-1 service from your establishment. I have been a patient for almost 30 years.
Jul 13, 2018
Dr. Baxter takes his time is thorough and efficient. He has a very caring staff.
Jul 11, 2018
Everyone is always pleasant and helpful
Jul 11, 2018
Very impressed with the thorough exam.Never felt rushed in asking questions.Office very clean .Everyone that works there is friendly.Highly recommend !
Jul 4, 2018
Every one was great from the moment I walked in. All of my questions were answered, and of coarse, the conversation and humor was great.
Jun 29, 2018
Absolutely love my annual eye exam with Dr. Baxter. He is a delight. He is professional yet down to earth. The office staff are also professional, expeditions and a pleasure to work with.
Jun 27, 2018
Thank you to all the staff for seeing me on such short notice
Jun 26, 2018
Always am impressed with the quality of eye care I receive from Dr. Baxter and his team. They are congenial as well as professional. I enjoy coming to Dr. Baxter's office for all eye needs!
Jun 24, 2018
This was my first visit to Dr. Baxter's office. All of the staff were friendly, helpful, and professional. They patiently answered my questions, and I was comfortable and relaxed during the entire visit and exam.
Jun 22, 2018
Always kind and courteous staff makes visit a pleasure.
Jun 21, 2018
Dr Baxter and his practice were exceptional in all aspects. A full, comprehensive medical history and Rx review along with vitals preceded my eye exam. Full and detailed explanation of my computerized (NO dilation needed) retinal scan was very informative. The vision exam was likewise comfortable and educational. Dr Baxter addressed my dry eye and eye allergy needs, and even conducted online reasearch to assist in most productive prescribing. He also made office notes to easily address Formulary-approved alternatives if needed. Final conclusion was a secure, electronic portal with ALL the medical notes made available to me within 24-hours. I am very pleased to have found such a comprehensive, patient-centric and well informed Optometrist.
Jun 15, 2018
I have been seeing Dr Baxter for 25+ years. Always professional and courteous. I trust him implicitly with my eye care. His entire staff goes out of the way to meet your needs.
Jun 12, 2018
I have never trusted anyone as much as I trust Dr. David Baxter to be sure that my vision is as it should be and will continue to serve me well in the future. I recommend him to anyone who asked me about eye care in the New Bern Area.
Jun 11, 2018
Responsive, professional. friendly, very respectful of the patient's needs. A wonderful contrast to the experience we have received in some other local practices.
Jun 8, 2018
My family and I have been seeing Dr. Baxter for more than 20 years. It is always a pleasure to come in and visit with Dr. Baxter and his staff. Besides being friendly cordial, they are very professional, they have the latest equipment for a through and complete eye exam. Dr. Baxter takes the time to go over all the results and explain any changes that are happening. I feel confident he is taking good care of our families eyes. Very good team, I would recommend this place to anyone.
Jun 8, 2018
Very pleased with the service always polite and curtious. Nice to see the new Interns working hard for thier careers.I give Dr Baxter a thumbs up 💯 percent.
Jun 7, 2018
Dr. Baxter and his team are timely, professional, and honest. I have trusted them with my eye health for over 5 years.
Jun 6, 2018
All went well at my appointment from the receptionist to the assessment and of course D. Baxter. I was satisfied with my visit.
Jun 6, 2018
Thank you for the wonderful care and patient explanations.
May 17, 2018
goodservice, friendlypersonnel.comptant
May 16, 2018
Staff is wonderful and very friendly and Dr Baxter is amazing
May 15, 2018
Very through exam as usual!
May 8, 2018
Received the very professional service I have come to expect.
May 3, 2018
The most Updated technology office I’ve ever been in ! Staff makes you feel welcome and appreciated! They will go out of there way to help you anyway that they Can !
May 2, 2018
Very friendly, efficient staff. No wait time. Good explanation on what is going on with my eyes. Felt comfortable the entire appointment. Have recommended family and friends.
May 1, 2018
I had floaters and flickering lights concerned I thought it best to check it out. I was going to just ask for an appointment but that was going to be a month out, I told the receptionist about the floaters and lights and told Dr Baxter who took me right in. He found an issue referred me to a retina specialist made all the arrangements I was at there office within 10 minutes with all necessary info Dr Patel did laser surgery. You don't see this coordination very often, eye is doing great can't thank everyone enough.
Apr 27, 2018
I've been going to Dr. Baxter for quite a few years. The staff is very professional and pleasant, they never push "selling eyewear" at you, I like that. Dr. Baxter is very informative and he has new technology to use that he's very proud of, he explained what the different "things" in the images mean to me as the patient and that's something that I really appreciate. I have sent my husband to see Dr. Baxter and his staff when it's time for my husband's eye exam and I will recommend Dr. Baxter to my co-workers.
Apr 26, 2018
Waiting time in exam room was a little longer than usual. Rarely ever have to wait like that. Pleasant staff. Thanks Laura.
Apr 18, 2018
The office is very nice and staff was quick, courteous and very helpful. Dr. Baxter is a very calm and engaging person and very knowledgeable. He was very thorough and took his time and made me feel like I was the only patient he had that day.
Apr 17, 2018
The entire office was welcoming and professional. The exam was thorough. They used up-to-date equipment and explained everything completely without my even having to ask. I'm very pleased to be a new patient.
Apr 17, 2018
It's always a pleasure, everyone is so nice.
Apr 12, 2018
I couldn't have been more pleased. It is one of the most through exams that I have received. Dr. Baxter and company relieved most of my anxiety and the referral to the retina specialists was very helpful.
Apr 12, 2018
I highly recommend Dr. Baxter.
Apr 6, 2018
Always a great experience. Best eye doctor!!! Very nice and understanding to any problems you are having. His staff will go out of there way to make everything perfect and have a great personalliy
Apr 5, 2018
All staff are always professional and helpful!!
Apr 5, 2018
Every one is so nice and professional. They have amazing exam tools that are painless. I highly recommend D. Baxter and his staff. They truly appreciate your business.
Mar 26, 2018
I've been seeing Dr. David Baxter for over 50 years, even when I drove 3 hours each way while living in Chesapeake, VA. He exemplified what a doctor should be - knowledgeable and caring.
Mar 26, 2018
I always receive very professional care by Dr Baxter and all of his staff.
Mar 23, 2018
As far as I am concerned, Dr. David Baxter is the best Optometrist in the city of New Bern. We are blessed to have him here! Gerald Zeven
Mar 22, 2018
Very professional staff and a great Doctor.I would recommend them to anyone.
Mar 22, 2018
Dr. Baxter is highly competent, personable and professional!
Mar 18, 2018
Pleasure as always. Very comfortable experience
Mar 8, 2018
I am so pleased that Dr. Baxter was recommended to me. Every encounter was a pleasure. The exam was thorough and explained well. Thank you all.
Mar 8, 2018
I just moved here this past year and had to wait to get insurance before I could see a Dr. I did some research and found that Dr. Baxter had the best reviews. I am glad I chose him. Dr. Baxter and his staff were professional, friendly and very helpful.
Feb 25, 2018
Dr. Baxter is an excellent eye Dr. He is very thorough, highly skilled and best of all cares about his patients. He devotes plenty of time for each visit and is able to answer all questions clearly and professionally.
Feb 20, 2018
I have been a patient for years and I am never disappointed with the level of care I receive from Dr Baxter and his staff.
Feb 19, 2018
I was very happy with the staff and the Dr baxter. All were friendly and professional
Feb 17, 2018
No waiting time. All staff is on top of it. Very thorough people, and top of the line equipment. I would not go anywhere else. They really care.
Feb 15, 2018
It is a very friendly & helpful staff. Very comfortable atmosphere. Dr Baxter is great. I felt at ease having my eyes examined.
Feb 13, 2018
Excellent doctor and staff!!!
Feb 4, 2018
I love Dr. Baxter and his staff! He is always ready to help with just a standard exam or an emergency. Very careful to be sure all aspects of your eye health is addressed.
Feb 2, 2018
Great staff and service! Very thorough and took time to answer all questions.
Jan 30, 2018
As a former hospital executive and a person with serious eye problems, I have had experience with many eye specialists. None have provided the comprehensive professional service I receive with Dr. Baxter. State of the art equipment, lovely office and excellent staff.
Jan 25, 2018
Great doctor with a friendly office.
Jan 18, 2018
I've known and been a patient of David for years and will remain so. I have been more than satisfied with his competence and professionalism. His attention to detail and the welfare of his patients is outstanding. Wait time in his office is minimal and his staff is equally competent and efficient.
Jan 17, 2018
Always a pleasure to see Dr Baxter and his staff. They are friendly , professional and provide quality care.
Jan 16, 2018
I have been a patient of Dr. Baxter's for 10 years and am very happy with his treatment .
Dec 28, 2017
Great experience. Very professional and caring staff. Very clean office. Thank you all for making me feel very comfortable on my first visit.
Dec 21, 2017
I will recommend Dr Baxter to anyone. I have worn glasses for 51 years and he takes more time with you than most others. Would that I had found him sooner. MSL.
Dec 16, 2017
Wonderfull staff and clean neat envioment .great detail in customer satisfaction
Dec 12, 2017
My visit at Dr. Baxter's office was very pleasant. It was my first time as a patient of his but I would definitely go back again. He was very thorough (which is a plus) but he also made it fun to have my eyes examined.
Dec 7, 2017
Excellent! Very professional. I’ve been patient of Dr BAXTER for many years. Would highly recommend him to anyone.
Dec 6, 2017
Outstanding service and a fantastic staff. You will not find a better group of professionals anywhere.
Dec 1, 2017
Everyone is so nice and caring
Dec 1, 2017
Excellent service and Dr.Baxteris very thorough.
Nov 27, 2017
Dr. Baxter takes his time during the exam, I never feel rushed. He is concerned with your eye health and is very thorough. His staff is helpful in finding frames that flatter your face. They also make sure that the frames fit properly and are comfortable.
Nov 27, 2017
It's more like visiting a family friend rather than a doctor's appointment.
Nov 20, 2017
It was a pleasure. Dr. Baxter is very professional; very pleased that he will be my Dr. for all my vision neets. Very thorough exam.
Nov 17, 2017
Always prompt, professional and courteous!
Nov 15, 2017
I was treated in a professional and friendly manner. I was explained in no nonsense terms my condition. As always I have full confidence in this team.
Nov 14, 2017
Dr. Baxter is so friendly. He really take his time examining your eyes. Has the newest equipment. Staff is helpful & Friendly! I would highly recommend Dr. Baxter if you are looking for an Eye Dr.
Nov 13, 2017
Love the staff, Dr. David Baxter is excellent and has the most up to date equipment!
Nov 10, 2017
Short wait time and a great exam. Dr. Baxter had no trouble figuring out how to help me. My previous OD tried three times and never got my vision where it needed to be.
Nov 9, 2017
I am very confident in trusting my eye care needs to Dr. Baxter and his staff.
Nov 7, 2017
Dr. Baxter and his staff are always friendly, professional, and thorough. They have the expertise and technology that assure me I'm getting the best care for my eyes.
Nov 7, 2017
Dave has been the best and most professional eye doctor I've ever delt with. He fitted me in my first pair of contacts in 1988 so he's been at this a while. His equipment is state of the art and is genuinely a wonderful person.
Nov 4, 2017
I was very pleased with the doctor and his staff.
Nov 3, 2017
Dr Baxter and his team are a very warm, personable, caring and professional group of people. I would recommend them anytime.
Nov 1, 2017
Love the new machine that let me escape with no dilation.
Oct 31, 2017
I have always felt that I had the best of service with Dr. Baxter and am amazed at the new equipment that is being used to improve eye care.
Oct 25, 2017
Dr Baxter has been my eye doctor for over 4 years now & he never disappoints! Professional, kind, compassionate, timely & thorough!
Oct 23, 2017
Dr. Baxter and his staff are wonderful! A little backstory...I'm new to this area, and not knowing who to go to, I just selected a random optometrist office that I had seen when passing by. I had a bad experience there, with an unprofessional doctor and three failed attempts at perfecting my glasses prescription. I knew I had to try someone else, and I was so glad to have found Dr. Baxter! First, every one of his staff were very friendly and helpful. Dr. Baxter was amazing, very nice and professional. He spent a good deal of time with me, checking and double-checking my vision. I knew that he cared very much that I got the most accurate Rx possible. I then had Crystal help me pick out frames. She, too, was very helpful, allowing me the time I needed to find the right ones. She picked out ones that fit my description of what I was looking for and I kept trying them on until we both settled on our favorite! When the glasses came in, the vision was PERFECT! Dr. Baxter nailed it! April helped me with the fitting and I now have glasses that provide me with exceptional vision and fit perfectly! I am so glad I found Dr. Baxter's office. I highly recommend them!
Oct 22, 2017
Only 5 stars, I wanted to leave 10!
Oct 20, 2017
This office, physician and staff was an excellent experience.
Oct 20, 2017
Great Dr. & Staff - personable, professional, prompt, and thorough!
Oct 18, 2017
A#1 in my book. Loved going there and didn't have a single question when I left. Felt really comfortable the whole time too.
Oct 4, 2017
Exceptional experience!
Oct 4, 2017
Always enjoy appointments with Dr Baxter. He and his staff make your appointment feel like they are in business just for you.
Oct 3, 2017
Excellent experience as always. Receptionist is super cute and friendly
Oct 3, 2017
The whole staff was amazing!
Sep 28, 2017
Got me right in, no waiting. Very professional and through.
Sep 19, 2017
Going to see Dr. Baxter and his staff has always been a pleasant and enjoyable experience, plus I receive the best and most professional care. I can't imagine going anywhere else, and don't plan to, either.
Sep 16, 2017
Always pleased with my visit and know I have the best eye care!!
Sep 14, 2017
I enjoyed the visit to your office. As usual it was very thorougly and I am please with the results.I will recomend Dr. Baxter to those that will ask for a good eye Dr.
Sep 14, 2017
Very pleased. I was looking to replace my current eye doctor and thought I would give Dr. Baxter a try. He was very pleasant to work with and too time to explain things and share some thoughts and better ways to take care of my eyes.
Sep 12, 2017
Absolutely no problems help great see you in a year
Sep 8, 2017
Dr.Baxter and his team are very professional and on time .They all have a great personality and are very willing to answer your questions. I will go only to Dr. Baxter!
Sep 6, 2017
Awesome job. Office staff is very friendly and helpful.
Aug 30, 2017
Friendly staff like you appreciate my loyalty and value me as a patient
Aug 29, 2017
Pleasant---efficient---and most important, on time
Aug 24, 2017
Always professional very through exam have been a patient for many years and refer anyone who asks for a recommendation.
Aug 23, 2017
Liked my experience from the time I arrived until I left.Very professional courteous Doctor and staff.
Aug 23, 2017
Great team and office. Punctual and caring.
Aug 22, 2017
I have been thoroughly pleased with my service, the staff and Dr. Baxter.
Aug 21, 2017
A excellent eye doctor and staff with top notch equipment and knowledge! This is the best eye care provider that my wife and I have ever been to and we've been to some good ones all around the eastern coast!
Aug 11, 2017
Good visit. Courteous and professional
Aug 10, 2017
Professional, Caring, Skilled, have used for decades (I even drove to New Bern when I lived in Chesapeake, VA for eye doctor)
Aug 10, 2017
Love going to Dr. Baxter's office! The staff is always so friendly and personable. I appreciate the care and attention they provide and state of the art services. Can't imagine going anywhere else.
Aug 10, 2017
Dr. Baxter and his entire staff were absolutely wonderful.
Aug 9, 2017
Dr. Baxter and his staff made me feel comfortable and relaxed. His professionalism was some of the best I have encountered in the many places I have lived. I highly recommend him!
Aug 9, 2017
Always a professional and pleasant experience. Great staff! I wouldn't think of going anywhere where else!
Jul 27, 2017
Fantastic 5 stars wonderful experience as always. I've never had any problem with Dr. Baxter or his staff.
Jul 21, 2017
Very friendly, and professional , they were very understanding of all my fears. Very little wait time. All around excellent!
Jul 21, 2017
Dr. Baxter and staff are excellent. Practical, thorough and up to date on changes and technology. A key part of my family's health care.
Jul 20, 2017
My service was professional and performed in a timely manner.
Jul 14, 2017
I have been impressed with David ever since I first went to several years ago. He is incredibly competent, professional and concerned about his patients. Highly recommend him.
Jul 12, 2017
As always, my visit was pleasant and professional.
Jul 7, 2017
It was my daughter's first visit and they did so great with her. She really enjoyed getting her eyes checked. I've been going there since I was 5 and love that my children get to go there as well to see Dr. Baxter and his great team.
Jul 3, 2017
Saw me on short notice. Adjusted my glasses himself. Re-examined my eyes even though I had just been examined 2 months ago. Staff very friendly.
Jun 30, 2017
5 Stars, Review is at the bottom
Jun 30, 2017
This lets me tell you how much I appreciate you.
Jun 29, 2017
always pleasant and professional. excellent choices (100's) of frames.
Jun 28, 2017
I had no appointment and yet Dr Baxter worked me in . I only had to wait about 45 min. Which was really good. I was very pleased with my visit.
Jun 21, 2017
I always in enjoy my appointment with everyone at your office. There were a lot of new faces. What happen to the girl that use to do the glasses???
Jun 17, 2017
I thought this office was great. The staff was very nice and made me feel comfortable. Dr. Baxter was great also. I left with a complete understanding of my situation and am very grateful for all their help.
Jun 16, 2017
Best eye exam ever. Never been to an eye doctors office I liked more. The staff is wonderful and Dr. Baxter is top shelf. He and I have a lot of common interests and I very much liked his personal approach not only with me but how I saw him treat the staff. Dr Baxter and his staff are very good in all areas of the business as well as making people feel very comfortable. I have tried several eye care professionals in New Bern and am happy to say that I can stop searching as I have found my eye doctor.
Jun 12, 2017
Very pleasant experience!
Jun 12, 2017
EVERYONE MADE ME FEEL SPECIAL--DR. BAXTER IS ALWAYS VERY THOUGHTFUL AND KIND.
Jun 7, 2017
Always excellent service. Very friendly staff.
May 31, 2017
Excellent visit! Thanks!
May 26, 2017
Highly professional and recommend him strongly.
May 25, 2017
All employees are polite and helpful. Dr. Baxter takes his time and answers all your questions. The practice now has a device that takes a picture of the inside of your eyes eliminating the need for eye dilation for most patients. I would recommend this practice.
May 24, 2017
Always professional and educational Very impressed with new updated equipment...State of the Art
May 24, 2017
Thanks for staying on top of the latest technology! Love the new machine!
May 23, 2017
The staff, particularly the employee who explained the contact lens procedures, was patient and very helpful!
May 17, 2017
Pleasant experience as always.
May 9, 2017
Very prompt and professional. I trust Dr. Baxter completely with my eye health needs.
May 5, 2017
Dr. Baxter's new Daytona Machine gives a clear picture of the eye. He can see and explain what is happening or beginning to develop in my eyes. A definite reassurance that he has first hand information to keep my sight at it's best.
May 5, 2017
I've been with Dr. Baxter and his staff for several years now. The thing that impressed me at first was that there is a glasses store on site and Dr. Baxter told me that I didn't need new glasses at that time. I liked that and I've been coming back for my eye health and will continue with Dr. Baxter and his staff for a long time.
Apr 26, 2017
Excellent and timely Service
Apr 25, 2017
Everyone was very polite and thorough with their explanations and what they were finding. It was a great experience from the minute you walk into the minute you leave every single person was a pleasure. Buying the frames following my appointment they were extremely patient with the whole process and it was a true joy to be a patient there.
Apr 25, 2017
Dr. Baxter is the best eye doctor I have been to.
Apr 16, 2017
Dr. Baxter and staff are very professional and very helpful. I had no waiting for my appointment.
Apr 14, 2017
Dr. Baxter checked the eye pressure, everything looked good. Afterwards I was fitted and selected a new glass frame. Staff was very nice and helpful.
Apr 14, 2017
Always great. Great staff.
Apr 12, 2017
Dr. Baxter and his staff are incredibly friendly and professional. They make you feel comfortable and they stay up to date with the latest technology.
Apr 10, 2017
The staff and the doctor are always friendly and find the best solution to help me see the best way possible. Their service is thorough and fast. Totally satisfied every time I visit this office.
Apr 6, 2017
It's always a pleasure to get my eyes checked the entire staff is always very professional. Dr Baxter has state of the art equipment which makes me always feel better about the accuracy of the exam results eye care is SO important and I have great confidence in Dr Baxter's practice. Thanks to you and your staff.
Apr 4, 2017
Very pleased with your care and the services your office and personnel provide. Unlike a previous office where I was seen for several years I rarely wait more than 5 -10 minutes to be seen. You have always provided me with excellent care and seeing you is always a pleasure.
Mar 31, 2017
Very good visit. All staff was pleasant. I was especially impressed with Dr Baxter's assistant. Very personable and knowledgeable.
Mar 31, 2017
I would definately recommend Dr. Baxter to my family and friends. Very kind man and office staff are very personable.
Mar 29, 2017
I always appreciate the warm greeting when I walk into the office. Also the equipment is cleaned before being used on me, and as a former dental assistant, I can see a great need in that. Thanks for keeping us safe in your office!
Mar 23, 2017
I wish you would be able to carry Care Credit as some people are living on a fixed income and can't afford a new pair of glasses w/ the correct lense inserted. It makes the examination worthless in applying the new site numbers to a different lense.
Mar 23, 2017
Professional, friendly, excellent service from start to finish.
Mar 9, 2017
Dr. Baxter, Jessica and the receptionist we're all wonderful and very helpful and informative.
Mar 8, 2017
As always my visit was excellent. David is a pro and the staff always provides the best customer service one could ask for.
Mar 7, 2017
I was very pleased with the office staff and Dr. Baxter. He took the time to show and explain all the eye problems. I was happy with the selection of glasses and the time that was taken to help me choose the frame I wanted. The only drawback was the price. I have a limited budget each month and the price I paid really put a big dent for the next few months.
Mar 7, 2017
Great Doctor! Great Staff! Always Helpful!
Mar 6, 2017
Perfect from start to finish.
Mar 2, 2017
Dr Baxter always does an extremely through job! I always feel like he takes his time with us.
Mar 1, 2017
As usual........top notch!
Mar 1, 2017
Great -- as always. Can't be better.
Feb 27, 2017
Dr. Baxter is very attentive to the patient by providing a thorough eye examination.
Feb 25, 2017
Great eye doctor. Always does a thorough and complete eye exam.
Feb 23, 2017
Five stars plus, my eyes could not be in better care!
Feb 21, 2017
Dr Baxter and his staff are wonderful. I would definitely recommend them to anyone in search of a new eye doctor.
Feb 17, 2017
As always you and your staff make an appointment a pleasant experience. Much appreciated!
Feb 16, 2017
Fantastic visit and great service
Feb 15, 2017
Dr. Baxter is a top-notch, professional and compassionate optometrist. You will not find a better doctor in the city of New Bern for eye care.
Feb 15, 2017
Love Dr. Baxter and all of his staff!
Feb 15, 2017
Dr. Baxter is an excellent dr. Very thorough and caring of his patients. I wouldn't trade him @ his staff for 5 others!
Feb 14, 2017
I feel the exam was very thorough. Thank you. I apreciate(
Feb 2, 2017
World-Class service as usual
Feb 2, 2017
I rate Dr. Baxter 10 stars
Jan 25, 2017
The practice is most professional, informative and responsive. The equipment is cutting edge and Dr. Baxter is extremely thorough. The staff is courteous, pleasant and efficient.
Jan 25, 2017
Dr. Baxter and his staff are an asset to the New Bern area
Jan 24, 2017
Smooth in and out thorough care by a great doc!
Jan 19, 2017
Everyone one in the office is very friendly and helpful. Dr. Baxter and his staff took great care of me. They are all very knowledgeable and took a lot of time with me.
Jan 18, 2017
I've been going to Dr. Baxter for years and have found that he and his staff are exceptional! Professional, personable, extremely proficient at their job! Always willing to take all the time needed to do an outstanding job!! I highly recommend them.
Jan 18, 2017
Very on time and organized practice! Nice to see when an appointment is made that it is kept to that approximate time. Dr. Baxter, very thorough and informative. See you soon for glasses!
Jan 18, 2017
Great service. Dr. Baxter took the time to fully explain what I needed to know. Even arranged for an extra test just to satisfy himself that I had no issues and to eliminate any doubts. The staff had a wonderful sense of humor and demeanor. Alice was patient and fully explained all my cost options for new glasses. Thank you.
Jan 11, 2017
Dr. Baxter has been our Optometrist for 8 years now. We enjoy a very good relationship with him and his staff. The doctor keeps himself, and his equipment, well up to date.
Jan 10, 2017
I have been a patient of Dr.Baxter since the 80's. I encourage my friends to become a patient as well. He treats very patient like they are the only one.
Jan 7, 2017
Great Visit.. professional and informative
Jan 6, 2017
I felt that I was given a very thorough exam and that attention was paid to giving me the best vision possible. My eye care history was also taken into consideration and will be checked out to be sure all is ok. Thanks Dr. Baxter!
Jan 6, 2017
All of visit is OK. I wanted to be sure my eyes were fine after the surgery. I have no problems. Will be at office one year from now.
Dec 21, 2016
Continue to provide the best eye exams I've had anywhere. I will continue with my routine eye exam with Dr Baxter.
Dec 21, 2016
As always, not only completely professional and highly skilled, but also courteous and nice to deal with.
Dec 21, 2016
The service was great, as usual.
Dec 20, 2016
Always a great experience😄😄😄
Dec 14, 2016
Thorough and professional eye exam.
Dec 8, 2016
Great as always!!! The staff there is awesome- friendly- always smiling!!! And Dr Baxter is awesome. Knows his stuff and is always ready to help!!! Fantastic experience!!!
Dec 2, 2016
Excellent doctor and staff. Had a great experience.
Dec 1, 2016
I'm sixty-seven years old and have been coming to Dr. Baxter for my glasses for the last twenty-five+ years. I come because his lenses are spot-on. I mean crystal clear. You can see the individual leaves on a tree a block and a half away. And he's always good-natured; kind, friendly, and patient. And his staff knows what they are doing.
Nov 30, 2016
Our visit with Dr. Baxter was informative and made us feel relaxed. We will tell all our friends to see Dr. Baxter for great service. Thank you. Elizabeth McDowell
Nov 17, 2016
I had a great experience at my appointment. Everyone was so nice and professional. Dr, Baxter answered all my questions with wonderful patience and professionalism. They gave me a great deal and made sure I was pleased with my purchase and it was a great deal! I encourage everyone to go there. You won't leave dissatisfied. Thank you for the best eye exam I have ever had. God bless you all.
Nov 16, 2016
Dr. David Baxter's office is always friendly and professional. I feel I get terrific service since they are very attentive to my concerns and desires about my eyes and sight.
Nov 15, 2016
So pleased that Dr. Baxter could see me quickly when I was having a problem developing with my staff. Staff were very responsive and courteous, and I didn't have to wait when I arrived. Dr. B. is thorough, answers questions, and did not talk down to me, as some doctors can tend to do. I was encouraged to call back if the problem with my eye doesn't improve. Would highly recommend him.
Nov 11, 2016
I suffered an eye injury and was seen immediately upon my arrival in the office of Dr Baxter as a walk in patient. This is the kind of service that all medical provider should strive to duplicate.
Nov 10, 2016
Professional, friendly and always will return patient !!
Nov 9, 2016
Excellent medical care and service.
Nov 7, 2016
From the time my wife and I arrived,had our appointment and left, we felt awarded in a special way. Let me recollect... We were greeted very friendly with uplifting conversation, wait time was minimal, new staff members knew how to answer questions we inquired. Dr. Baxter is always knowledgeable about his profession,conversational, and entertaining. Lastly, our insurance options were explained exceptionally well and we understood our options. Although we left with dilated eyes, we had a CLEAR VIEW! Thank you Dr. Baxter and staff, for your job well done.
Oct 22, 2016
This appointment went well. I only waited a minute before I was called back. There is a new lady in the area where you get to pick out new glasses. She was very nice, great sense of humor and very helpful. She even adjusted my old glasses.
Oct 19, 2016
Love everything about Dr. Baxter's office. He and all the staff are always great and extremely nice!
Oct 19, 2016
We are a new military family and using TriCare for the first time. We loved Dr. Baxter, his mannerisms and care. His office staff are friendly, helpful, and supportive. With a new insurance and situation, I asked what the benefits were, the benefits were not told to me ahead of time or voluntarily explained. We are very happy with our new Dr. in New Bern.
Oct 18, 2016
Professional and thorough as always!
Oct 12, 2016
Always a good experience when I go to Dr Baxter's. The staff are very courteous and professional!
Oct 4, 2016
Five star rating! Dr Baxter and staff are always pleasant and professional.
Oct 4, 2016
I was so impressed with Dr. Baxter's thoughtful examination and very grateful for the care with which he evaluated my "problem" eye. I appreciated his offer to send a package with a report and pictures to my retinal specialist!
Oct 4, 2016
As always I was completely satisfied with your professional service.
Sep 16, 2016
Dr. Baxter is very professional, pleasant and his exams are very thorough. His office personnel are extremely competent and helpful.
Sep 12, 2016
Being a little dissatisfied with my current provider, I decided to start a search for a new Optometrist. Dr. Baxter and ALL the staff were very professional and friendly. The charge for the visit was the lowest in the area. I could not be more pleased.
Sep 6, 2016
Very pleased with the service I received!
Sep 2, 2016
A friendly and professional staff and our favorite eye Doc., Dr Baxter.
Aug 30, 2016
everyone is very pleasant and thorough and a pleasure to visit
Aug 26, 2016
Great office staff friendly and knowledgable. Dr.Baxter is very through with every eye exam. I always recommend Dr.Baxter to friends and family.
Aug 24, 2016
Wonderful Office, would and will recommend
Aug 23, 2016
Thank you for being so thorough with my exam and explaining the procedures. And thank you for valuing my time. I waited in the lobby about 30 seconds! Awesome!
Aug 17, 2016
Dr. Baxter is a great guy. He has a great staff of people that are all very courteous and professional. I would not consider going anywhere else.
Aug 16, 2016
I found Dr. Baxter to be very thorough and pleasant. April in the optical department is very helpful and knowledgeable. Laura and others at the front desk are a pleasure to work with as well.
Aug 12, 2016
Dr. Baxter is the utmost professional. He is extremely thorough and possesses excellent communication skills. He diagnosed my husband with a serious eye condition and referred us to a "Retina Specialist" within 1/2 hour. We highly recommend Dr. Baxter and his staff. Kerry and Patrick Rice
Aug 5, 2016
Great staff. Very friendly
Aug 4, 2016
confident with Dr. D. Baxter, he is wonderful
Jul 30, 2016
Dr. Baxter is very professional yet friendly. We have changed Drs. in the past and were very disappointed so we came back even tho it is an hour drive each way for us we will never change again.
Jul 30, 2016
Always excellent service! Nice, friendly, professional staff. I've been going here for twenty years and wouldn't t think to go anywhere else.
Jul 29, 2016
Everything was done professionally with effective communications.
Jul 23, 2016
I well pleased with my visit at Dr. Baxter. Everyone is so nice &friendly.
Jul 23, 2016
Dr. Baxter and his staff were very professional and friendly and I'm glad I've found them!
Jul 22, 2016
Very thorough eye exam.
Jul 20, 2016
Dr. Baxter and his whole crew are wonderful to work with! It's like being with friends.
Jul 15, 2016
Dr. Baxter and his staff are very professional and attentive to their customers.
Jul 7, 2016
Dr. Baxter is very thorough, and his staff is very friendly and courteous. I'm glad he is my eye doctor.
Jul 7, 2016
Always an efficient & friendly event. Dr. Baxter answers all my questions and addresses any concerns. I don't feel like I am rushed or just another number to be "handled'. I also appreciate a good resource for glasses right in the office and Dr. Baxter is there to help with any issue. I am not a long time patient yet, but will be!
Jul 6, 2016
Very thorough and knowledgeable for a great price. The equipment is cutting edge. I was very satisfied.
Jul 6, 2016
My time at your office was very pleasant. All the staff was very nice and handled all the test complacently. Thank you and all your staff.
Jun 24, 2016
Prompt and courteous appointment.
Jun 22, 2016
Everything went great at my appointment....as always!!!!
Jun 22, 2016
I was taken by surprise on the response when I walked through the door . The staff greeted me by name and the wait time was none existent . I have going to you for many years and I like you do business. The personal attention is superb and friendly . I learned more about my sight in the last couple of year than I ever learned in school. I'm doing my best to keep it for sure. Thanks !
Jun 17, 2016
Dr Baxter and his staff are very thorough and proficient at what they do!
Jun 17, 2016
Dr Baxter and his staff are very thorough and proficient at what they do!
Jun 17, 2016
Best eye doctor ever! Dr. Baxter is very knowledgeable and always willing to go the extra mile to insure that all patients are taken care of to the fullest extent. You will not find better quality eye care anywhere! Make an appointment with him today, you will never regret it!
Jun 17, 2016
The moment I walked in the door I was blown away by the cleanliness and the welcoming smiles of the staff. I was treated with the utmost respect and consideration for my needs and time. The waiting time was less than 5 minutes for any and everything and the quality of all the services performed were above satisfactory. The professionalism of the whole staff was remarkable and made me feel at ease during my visit. Dr. Baxter was very knowledgeable and kind as well, making sure I had everything I needed. His approach was very much the " smooth is fast" one. His experience, expert ability, professionalism and patience were ever present while I was a patient. I would highly recommend anyone to Dr. Baxter and his staff for any and all of there optometry needs. Whenever I have a eye problem or plain just need glasses, Dr. Baxter's will be my first and only choice and it's the best choice.
Jun 12, 2016
Excellent doctor and very professional office staff . Very beautiful selection of frames.
Jun 8, 2016
Excellent doctor and very professional office staff . Very beautiful selection of frames.
Jun 8, 2016
I like the online service.
Jun 3, 2016
I have not really ever had any complaints regarding visits to your office. I did notice new faces and wondered what happened to the usual staff. However, I was treated as usual, with courtesy. What I am noticing now is that the questions I was expecting, due to the statement above, are not forthcoming (unless they are yet to come).
May 18, 2016
When I first was looking for an eye doctor, I found Dr. Baxter's and his staff's office close to where I live, I have stayed with him because all though he has a glasses store at his office he didn't push me to buy new glasses.
May 12, 2016
I had a wonderful appointment! The staff was kind and time efficient.
May 11, 2016
Always courteous service from all and full explanation of eye conditions; never a long wait to get in to see David.
May 5, 2016
Very much appreciate being able to be seen on such short notice
May 3, 2016
Thank you so much for your help!
May 1, 2016
No wait to be seen. Eye exam and fitting for glasses all in one visit. Staff very friendly and efficient. Clean office.
Apr 29, 2016
I always feel comfortable and welcome at Dr. Baxter's Office. He and his staff are very professional and friendly. I felt the exam was very complete and rechecked. I look forward to having new lens in my old frames in order to see better. Thanks, Gin
Apr 29, 2016
I always appreciate your online reminders. Thank you
Apr 28, 2016
Very professional yet personal You are keeping up with new technology, I like that!
Apr 21, 2016
Amazing customer service!! Explained everything and made the process of being in a doctors office and selecting glasses easier. Thank you!!
Apr 13, 2016
The front office gals do a terrific job, they always have the answer to any question. The gal who does the fitting is fast and does an excellent sales job. You assistant is charming and very friendly. She does what is required in any n efficient fashion. Some patients might not know what each test is for, they could be explained.
Apr 12, 2016
Dr. Baxter is a very caring Dr. Good service.
Apr 9, 2016
Excellent as always Dr. Baxter is a very nice man
Apr 8, 2016
It's always a pleasure to have an eye doctor who is friendly and professional.
Apr 7, 2016
I have referred a friend in the past. Dr Baxter and his staff were very friendly and careful with my son. He is 7 and this was his first visit. He was very apprehensive about the eye exam & the possibility of having to get glasses. However when we left, he was ready to go to the store and look at glasses :)
Apr 6, 2016
I appreciated the kindness of the staff. I brought my 10 month old with me and she ended up screaming throughout most of my visit. The office assistant helped keep her happy and entertained during my eye exam. I also greatly appreciated having a Doctor that actually listened to my concerns and gave me a thorough eye exam!! I feel like I am in good hands.
Apr 5, 2016
Great 1st appointment, staff was very professional, helpful and friendly.
Apr 5, 2016
Dr Baxter and team are always nice, explain all options and answers questions. When there is an issue with your prescription they are more than willing to get it right. Yes I would suggest them to friends and family. Thank you
Apr 4, 2016
Melanie is a wonderful addition to your staff. She made me feel very comfortable and was proficient in everything that she did.
Mar 30, 2016
I was impressed by the friendliness and professionalism of all the staff. I've already recommended you to others.
Mar 25, 2016
great visit. I felt it was thorough and I came away with confidence that my eyes were healthy and in good hands.
Mar 23, 2016
David is one of the best eye doctor I have been to great guy to talk to would not go any where else. Great office nice and clean. All off the people that work for him were great. Kenny
Mar 23, 2016
I feel Dr Baxter always gives the best eye exam possible. I have been going to Dr Baxter for 20 years. He has always been concerned about making sure your eyes get the best care. He is an exceptional Dr.
Mar 18, 2016
A full explanation of all my options. Thanks
Mar 17, 2016
My husband and I have utilized Dr David Baxter's office for all our eye exams and treatments since 1990. We also trusted him with our children's vision as they grew and until they left for college.
Mar 16, 2016
Very good,,, thank you for careing
Mar 15, 2016
Always love going to Dr. Baxter
Mar 10, 2016
Dr.Baxter and his staff are great.He has been my eye doctor for years, and will continue to be.
Mar 10, 2016
Wonderful first visit experience. Everyone was friendly, welcoming, and helpful.
Mar 10, 2016
Dr. Baxter is a great doctor. I'm Hispanic and my English is not so good. He was patient and he has as a part of his a Spanish spoken nurse which made me have a good experience in his clinic. Staff is friendly and professional.
Mar 8, 2016
Always happy with Dr.Baxter and staff!!!
Mar 5, 2016
5 star service and very Professional services.
Mar 5, 2016
It's always a pleasure to go to Dr. Baxters office...Staff is friendly, place is so neat and clean and Dr. Baxter is great! MU
Mar 2, 2016
Y'all are preaching to the choir. Best in town! Thanks for all you all do!! Daryl
Feb 29, 2016
Dr. Baxter was friendly and made me feel very comfortable and informed. This was truly a good experience and will go back again
Feb 26, 2016
Pleasant, prompt service. Clear understanding of diagnosis.
Feb 26, 2016
They were all great, friendly,helpful and the prices were great.
Feb 25, 2016
I had an urgent need and no appointment but the office staff was able to work me in with minimum wait time. Thanks!
Feb 23, 2016
Wonderful health care provider.
Feb 19, 2016
I was very pleased with the friendly staff and the profesional care given to their patients. They explain every procedure given. Dr. Baxter takes ample time to examine your eyes and go over the results of all the tests.
Feb 18, 2016
My visit where very good. Everyone was very friendly and helpfil even at the front desk and the young lady that took me back before the eye doctor came in was so nice she was very helpful and explain everything I love going to Doctor Baxter he really knows what he is doing
Feb 13, 2016
Been going to Dr. Baxter for years. Everyone is always friendly and professional. Always a positive experience; wouldn't consider going anywhere else!
Feb 10, 2016
Everyone was exceptionally friendly and helpful. The nurse who took my blood pressure was very knowledgeable and answered many questions. Thanks!!
Feb 10, 2016
We have been patients of Dr. Baxter since moving here over 20 years ago. He is the best !
Feb 9, 2016
Dr Baxter has been a miracle worker for my eye problems ! So happy with my eye care
Feb 6, 2016
I felt as though I got a good examination and everything was explained very well.
Feb 5, 2016
Treated with kindness and caring.
Feb 4, 2016
I switched to Dr. Baxter and team a few years ago and I'm so glad that I did! Dr. Baxter is warm, friendly, professional and extremely knowledgeable and he takes the time to explain things to you so that your eye examination and condition are not a mystery. From the smiling welcome as I arrived to the initial exam by a member of his team to Dr. Baxter's thorough examination -- every encounter was confidence-inspiring. I always feel welcomed and valued at Baxter Eye Care. I actually made it a point to come in and get my eyes checked before moving out of state - because I value the outstanding work of Dr. Baxter and the team.
Feb 3, 2016
I have been going to Dr. Baxter for years that is because he very knowledgeable and his staff is very helpful. They all go out of their way to make you feel comfortable and takes very good care of you. I am in and out in a timely manner which is helpful for working people.
Jan 31, 2016
Dr. Baxter and his staff are not just professional, but are very friendly and have the ability to make you comfortable during your entire visit. Dr. Baxter is a very likable person.
Jan 29, 2016
Very pleasant atmosphere. Staff friendly and courteous. Service was satisfying. No complaints nor regrets
Jan 28, 2016
Friendly and always very professional. I've been with David many years and I can still see!!! And well. David knows his stuff!!!!!!!!!
Jan 21, 2016
Dr. Baxter and staff are very courteous, knowledgeable and efficient. It is always a pleasure to visit. Always keeps my vision the best it can be. I wouldn't go to any other doctor.
Jan 19, 2016
Best eye Doctor on the east coast!
Jan 19, 2016
DR. BAXTER IA AN EXTREMELY NICE PERSON AND DR.--HE SENT ME TO A SPECIAL-LIST FOR MY EYES YEARS AGO AND THAT MEANT A LOT TO US--GAIL
Jan 19, 2016
I had a problem and Dr. Baxters office worked me in right away. Excellent office!
Jan 19, 2016
Dr Baxter takes the time to explain exactly what is going on with my eyes and addresses any questions I may have. It's one of the best ran offices I've ever been in.
Jan 16, 2016
Great visit with great people. Eyes in good shape to top off the visit
Jan 16, 2016
Friendly, professional staff.
Jan 16, 2016
All was OK. No problems at all.
Jan 13, 2016
I enjoy talking with Dr. David about all kinda stuff we have some like interest. As for caring for my eyes he is all business,keeps me informed as to whats going on with my vision.
Jan 12, 2016
Friendly and efficient. Highly recommended Dr. Baxter.
Jan 12, 2016
I have been a client for almost 30 years and would not go any where else. The staff is friendly, on time and fabulous to work with, always a great experience. Thank you, Ruth
Jan 11, 2016
Always a pleasure and professional experience.
Jan 1, 2016
Dr. Baxter is dedicated and thorough, and I certainly recommend him to everyone!
Dec 30, 2015
Dr. Baxter & his staff are very professional and easy to deal with. Very nice group of people!
Dec 30, 2015
I love the team with at Dr. Baxters. I was treated for a problem with my eyes and felt like I'd had the best care. I trust Dr Baxter with my eye care exclusively.
Dec 29, 2015
Staff is professional and knowledgeable while being courteous and welcoming. Dr. Baxter is wonderful and very thorough in his exam. He explained all procedures and future issues that may arise so that I can take care of my immediate and future health.
Dec 29, 2015
At age 75, my eyesight is one of my most important health features. I trust Dr. Baxter to provide the special care I need.
Dec 29, 2015
My appointment was excellent---always enjiy seeing Dr. Baxter
Dec 22, 2015
Everything was done in a professional manner.
Dec 19, 2015
Everything was done in a professional manner.
Dec 19, 2015
I was so impressed. I have already shared with my son, mom, and dad that they need to change over to Dr. Baxter and his staff. Everyone is so nice and you do not feel rushed or pressured by anyone. The atmosphere was calming and relaxing. It was a great visit!I will highly recommend them to everyone I know that needs a great eye doctor!
Dec 18, 2015
Dr. Baxter is the absolute best eye doctor I've ever used. He's very patient and attentive. He and his staff are very professional.
Dec 17, 2015
Always an excellent appointment!🎄
Dec 11, 2015
As always, I feel my experience and care at your office was excellent
Dec 9, 2015
While I go only once or twice a year to this office, the staff and Dr. Baxter make me feel I'm with friends--friends who know what they are doing. I recommend this office.
Dec 9, 2015
very pleasant to work with
Dec 8, 2015
Great!!! Would not go go another eye doctor. Dr. Baxter and staff are the best!!!👍👍
Dec 7, 2015
Service was great. Office is bright, cheerful and clean. All was explained to me in detail and I am very pleased.
Dec 4, 2015
Doctor Baxter and entire staff are very friendly and efficient.
Dec 2, 2015
I was a work-in for an infection. Took me right in and Dr Baxter took care of me within 10 minutes.
Dec 2, 2015
Best of service as always.
Dec 1, 2015
Everyone was great as usual!!!!
Nov 20, 2015
Never disappointed with service and pleased as usual (even if I get bad news or good news) Caring staff !
Nov 18, 2015
Staff was great and treated me as a established patient this was my first visit.Dr and staff were very knowledgable and explained the exam totally.It was a great visit and look forward to my next one . Thanks everyone Ronnie
Nov 12, 2015
I'm looking forward to the remodel. :-)
Nov 12, 2015
Everyone is friendly, yet professional, and very helpful in addressing eye care.
Nov 5, 2015
Highest quality professional services rendered in a pleasant atmosphere using state of the art equipment supported by a great staff.
Nov 4, 2015
Very professional and thorough. All questions and concerns were answered and handled immediately. I would definitely recommend to anyone looking for a competent and caring eye physician.
Nov 3, 2015
I appreciate the entire staff I was seen because of a problem I was experiencing and released to see the doctor right a way. Thank you
Oct 31, 2015
Dr Baxter is great. His nurses were very professional and courteous with me. Dr. Baxter and I talked freely and we bonded about my personal situation. I can't wait to go back
Oct 31, 2015
Cheerful atmosphere...everyone was happy and helpful. I felt my exam went well, and Dr. Baxter was very open, professional and friendly. I actually enjoyed going to the doctor!
Oct 30, 2015
Superb service and has been for 20 years
Oct 30, 2015
I always feel that Dr. Baxter goes the extra mile to evaluate my eye health, keeps up with my aging situation, and makes appropriate recommendations when required. 5 star.
Oct 30, 2015
Thank you Dr Baxter for seeing me so quickly. I appreciate your care and my eyes are feeling so much better
Oct 27, 2015
I think highly of you and your staff, and, yes will refer you to someone needing excellent eye care.
Oct 24, 2015
My appoimrnt was a good experience. Very thorough.
Oct 23, 2015
I always enjoy my visits with Dr. Baxter and his wonderful staff. Everyone is so welcoming and I feel like Dr. Baxter is an old friend, not old like old but a "seasoned" friend! LOL
Oct 22, 2015
You are the only doctor I know that surveys their patients, I applaud you for this.
Oct 22, 2015
Warm, friendly, unhurried atmosphere. By that I mean there was no rushing of any procedure,yet everything was done thoroughly and efficiently - I didn't have time to read my book!
Oct 20, 2015
Prompt and caring service. All questions were answered and explained well. Took the extra step of getting me a free replacement lens which wasn't expected.
Oct 16, 2015
Always a pleasant and personable visit
Oct 15, 2015
I was taken care of very well. I would refer anyone who needs eye care. My family has been seeing Dr. Baxter for a very long time . Would not thing of seeing anyone else.
Oct 15, 2015
Dr Baxter is always very cordial and helpful. Thanks
Oct 14, 2015
Nice meeting you and your support team.
Oct 14, 2015
very informative ,enjoyed the visit
Oct 13, 2015
Awesome experience! Dr. Baxter is the best!
Oct 13, 2015
Everyone was very friendly and helpful. Dr. Baxter was very thorough during my eye exam. I felt very comfortable, like I had been a patient there for years although it was only my first visit! I will definitely recommend Dr. Baxter to others.
Oct 10, 2015
Excellent Doctor and excellent team.
Oct 8, 2015
I have problem with double vision and Dr. Baxter has shown so much concern in getting my lens correct. He is friendly,and makes you feel comfortable and important to his business. I would recommend Dr. Baxter to anyone who is looking for a great dentist.
Oct 8, 2015
Doctor and staff provide excellent customer service. I've been coming here over 25 years and have referred several families who continue to come here.
Oct 8, 2015
Dr. Baxter's whole team was very courteous and accommodating to our needs! Dr. Baxter truly cares about you eyesight needs,but listens to any input and concerns that you have., and addresses them. All of my family members are very comfortable at this office!
Oct 7, 2015
friendly and professional throughout
Oct 7, 2015
Always a pleasant experience when seeing Dr. Baxter.
Oct 6, 2015
I love this office the staff are so welcoming and the doctor is very thorough:)
Oct 1, 2015
Entire office is very efficient,professional and friendly.
Sep 30, 2015
As always, it was my great pleasure to have had my eyes examined by you all again this year. I have yet to use your nice waiting room because I never have to wait! I just love how friendly and competent you all are, and I appreciate the kindness and patience with which you answer my endless questions. Thank you so very much for everything!
Sep 28, 2015
Dr. Baxter & his staff are always very professional, informative and friendly. Their care is exceptional.
Sep 23, 2015
Dr. Baxter & the staff are very friendly & understanding. Couldn't have found a better Dr. & staff to take care of all your nee
Sep 22, 2015
Efficient, friendly, answered all questions and explained procedures when necessary.
Sep 22, 2015
excellent dr. Just a bit longer appointment time but could be due to new patients. Would recommend!!
Sep 22, 2015
Appointment time was fine but long wait time in the exam room in between procedures. 1 hr 45 minutes from enter to exit just seemed longer than I expected due to 11:00 am dr. appointment in another town.
Sep 22, 2015
Dr. Baxter is always very kind and so are his staff
Sep 19, 2015
Excellent service...putting the client first. My dog chewed my glasses and my insurance company would not pay for frames again. To save me money my frames were fixed and am waiting for lenses. Most would have said the frames could not be fixed to make money. It shows the staff in this office thinks of the customer's needs and situation first.. will never go anywhere else...
Sep 13, 2015
Excellent service, very professional.
Sep 12, 2015
Not sure I have dry eyes or not. lol
Sep 10, 2015
Prompt and courteous. We have been going to Dr. Baxter since he opened his office in New Bern.
Sep 10, 2015
Confusion with an earlier quote given and the final actual cost.
Sep 10, 2015
I need to get new glasses, but I am still waiting for the tracer to get fixed. This is not Dr. Baxter's fault, however, I would like to get new lenses and keep the frames I already have without going without for seven days.
Sep 4, 2015
It is easy to develop full confidence for an organization when every step of the process is so reassuring. I have found my lifetime eye care spot.
Aug 27, 2015
Excellent customer service including interacting with client.
Aug 19, 2015
I've been going to Dr. Baxter for approximately 30 years. I have always been pleased with his care. I refuse to even consider seeing another eye doctor! :)
Aug 18, 2015
The experience with the office visit was great. The staff was a pleasure & very courteous. Doctor Baxter was very professional and explained everything so that you could understand. I highly recommend Dr. Baxter & his Staff
Aug 15, 2015
Everyone from Dr. Baxter,our techs & office ladies & optical lady Missy are kind & helpful. Kathy
Aug 14, 2015
Dr. Baxter and his staff have always given more than satisfying service. Dr. Baxter explains things and options so they are easily understood. His staff is helpful and every one makes a person feel comfortable.
Aug 13, 2015
DR BAXTER AND HIS STAFF ARE EXCELLENT. I RECOMEND THAT EVERYONE IN NEW BERN AREA VISIT THEIR OFFICE.
Aug 13, 2015
Awesome doctor and staff. I had to leave for a little while due to insurance coverage reasons but I'm back now and won't leave again. Insurance or not I'm gonna stay where I'm happy.
Aug 6, 2015
Very professional staff.Always a enjoyable visit!!
Aug 6, 2015
Everyone was friendly and the service by Dr. Baxter and the assistance was great. I would recommend Dr. Baxter to my friends.
Aug 5, 2015
If you're looking for a 1st class Eye Doctor, LOOK NO FARTHER!!! The whole experience is 1st class. Dr. Baxter and all of his staff make you feel as if you mean something and you walk out understanding your complete situation.
Aug 4, 2015
Dr. David Baxter has been our family's eye doctor since about 1989. We trust that he and his staff team has given us the very best care for every eye problem that has arisen in those 26 years. Thank you for AAA+++ vision guidance. May God continue to bless you and your practice.
Aug 4, 2015
This was my first visit. Dr. Baxter and his staff were very polite. His assistant was wonderful and carried on a conversation with me. Dr. Baxter was very through in his exam, very polite, and explained certain things in detail so I would better understand them. I will use Dr. Baxter for my eye care needs from now on.
Aug 3, 2015
I was very pleased with my appointment/visit to Dr. Baxter's office. Everyone there was wonderful. I'm looking forward to getting my new glasses.
Aug 1, 2015
The staff was very helpful. The doctor and staff were very professional.
Jul 30, 2015
Thanks for getting me in.
Jul 29, 2015
You guys are great. Each one that I had interaction with was very friendly, yet professional and knowledgeable. I would definitely recommend your office for anyone who is looking for an eye doctor and top notch staff.
Jul 28, 2015
I was thoroughly please with Dr. Baxter and his team. Great service!!
Jul 25, 2015
Exceptional customer service! Caring, friendly staff. I called first thing in the morning about a sudden onset of flashes and floaters. I was worried sick. Despite a full schedule, Dr. Baxter worked me in, thoroughly examined me, explained exactly what was happening in my eye, and allayed my concerns. Wonderful people!
Jul 24, 2015
Love everyone in the office !
Jul 22, 2015
Great experience, polite and very professional. I will recommend to my friend!
Jul 22, 2015
I refer family and friends all the time.
Jul 19, 2015
Always a great experience !
Jul 19, 2015
It was difficult to leave my old eye doctor when I moved to New Bern. But I am so happy that we found Dr. Baxter! I feel like the entire staff really cares about me.
Jul 17, 2015
I have so much confidence in Dr Baxter and his staff. They always make me feel comfortable. They are very professional and give you a thorough exam.
Jul 17, 2015
This was my first visit to Dr.Baxter and was very pleased with my eye exam. The staff welcomed me as though I had been a long time patient. Dr. Baxter took his time and explained the process as he went. I would highly recommend Dr.Baxter for your next eye appointment.
Jul 17, 2015
My visit to Dr.Baxter's was as expected. Dr.Baxter and his staff are always professional and inviting. David has been our family eye Doc for over twenty-five years, and we have always been more than satisfied with his service. Butch Ricks and Family
Jul 14, 2015
Thank You! For taking great care and concern about my eyes and the excellent treatment from your staff. I came recommended by my sister and she is right. Dr. Baxter is excellent! Thank You Again.
Jul 3, 2015
Condition of my eyes was explained in regards to changes of my prescription and that diabetes currently is not affecting my eyesight.Staff very knowledgeable which made the examination proceed faster when Dr. Baxter was performing the actual eye exam. THANKS!
Jul 1, 2015
Excellent service and I'm so glad that I switched from Dr.'s Vision Center. Dr. Baxter offers the latest technology with "down home" southern pride.
Jun 26, 2015
Was recommended by a friend and was not disappointed.
Jun 25, 2015
Always a pleasure to see Dr. Baxter and his staff. They are caring , friendly and take their time to make sure you understand what you are being told. Never is an appointment dreaded!
Jun 24, 2015
Always a great experience
Jun 23, 2015
A visit with Dr. Baxter is ALWAYS time well spent.
Jun 20, 2015
I always have a great experience at this office. the office staff are excellent.
Jun 15, 2015
I was very impressed with the kindness and professionalism of the staff. At no time did I feel rushed. It was my first visit to Dr. Baxter's office and based on this, I would highly recommend Dr. Baxter and his staff.
Jun 15, 2015
This office is awesome Folks! I adore Dr. Baxter and his helper, can't remember names, and the lady that helped me pick out frames. I would recommend this office to everyone. Dr. Baxter is very thorough and never rushes. The place is awesome Folks!
Jun 11, 2015
It was so nice to walk into a bright, cheerful, office and find that everyone of the staff was so nice!!! It was my pleasure to find this on my first visit as a client.....
Jun 10, 2015
I am 56 years old and David is the only eye doctor I have ever seen. He took care of my family and children
Jun 10, 2015
Very personal service. Even though there were other patients being treated, I did not feel like a cog in an industrial machine. A very pleasant atmosphere throughout the whole visit.
Jun 7, 2015
As always, a great visit. Friendly and knowledgable staff. Highly recommend to anyone looking for a Dr to give the office a call and request an appt.
Jun 6, 2015
Prompt, professional and overall great !!
Jun 6, 2015
When I called to say I was having trouble with my glasses and would like to see the Dr again I was told that the first step would be to come in and have the glasses checked. I drove in to NB and sat down at the counter and was told about the re exam policy and then a search for an appointment time was done. That day at 2:30. I returned and spoke with the Dr and a new RX was decided on. The Dr asked if it was necessary for me to sit down with the woman handling the glasses, she said no and I was advised that I would be called when the new glasses were ready. I returned today and got the new glasses. I think they are much better. The strange thing is, No one ever checked my glasses. RF
Jun 4, 2015
Reply
As usual the staff was very pleasant and professional. The examination was thorough and efficient. I would definitely recommend to family and friends.
Jun 2, 2015
David Baxter & and his staff are very welcoming, also they were very helpful. For instance I had eyes dilated,they called mom to come get me. When I needed my screws in glasses David took them to missy she put lock tight screws also got New nose pieces too. His asst. Always told me what she was going to do each time. I really appreciate the whole staff being so accommodating. Sincerely yours Aleisha
Jun 2, 2015
Everyone was friendly and professional.
May 29, 2015
The staff was very friendly and efficient
May 28, 2015
Always a good experience.
May 27, 2015
In the 24 years that I have been a patient of Dr. Baxter's, I have always been treated with respect and fairly. If Dr. Baxter could not resolve a problem he referred me to someone who could. I have been more than satisfied with the care and treatment by Dr. Baxter and his staff.
May 21, 2015
Dr. Baxter was thorough,polite,and honest with his evaluation of a problem with my eyes. He could have suggested new glasses but wanted another doctor to give opinion.Honesty is a great virtue.
May 15, 2015
Dr. Baxter and staff are polite, knowledgeable and friendly! They are both very personable and professional. Highly recommend! Thank you.
May 14, 2015
Excellent visit. The staff was friendly and informative. Dr. Baxter explained my eye health in a way I could understand and addressed my concerns.
May 9, 2015
All staff are professional, competent and pleasant. Facilities and equipment are first rate and state of the art. always an enjoyable experience.
May 8, 2015
Dr. Baxter is a very outstanding eye doctor and has a lot of concern for his patients. I have been going to him for 22yr's and will continue to use him for myself and my wife's eye care
May 7, 2015
Had a great experience....thank you Dr. Baxter for your care!
May 7, 2015
I had a very thorough examination by both Dr. Baxter and his team at the office. I felt that everyone was very knowledgable and when asked questions, they were able to all answer intelligently. That made me feel very at ease with everyone in the office. I will definitely go back for my yearly check-ups and recommend anyone else that I know to go to Dr. Baxter's office.
May 4, 2015
love the new girl Melanie
May 1, 2015
Dr. Baxter is extremely professional and goes the extra mile to insure a detailed assessment with recommendations provided. Special thanks to Laura, who greeted me, and Melanie who provided the technical support......they are awesome!
May 1, 2015
Great office and I would not hesitate to refer family, friends and business associates to your office. Impressed with everyone with whom I met. Dr. Baxter was thorough and explained everything in detail. I never felt rushed. Very impressed with your office and everyone who works in it!
Apr 27, 2015
Was grateful to be allowed in early for my appointment...very helpful!
Apr 27, 2015
Dr. David Baxter and his uncle have treated me for over sixty years now. I even traveled from Chesapeake, VA to New Bern, NC for sixteen years to his practice. He is not only highly skilled in his profession, he is foremost a caring individual for the individual patient. I am blind in one eye (optic nerve severed in a childhood accident), so preservation of sight in the other eye is of great importance. His staff is also professional. Thank you very much for being a business of the highest quality.
Apr 24, 2015
Care and service by knowledgeable providers is excellent. Late policy is overly strict, and there are too many text messages and emails about appointments.
Apr 24, 2015
The staff was very helpful, friendly and caring, I felt very comfortable the whole time.
Apr 23, 2015
As usual, everything went well!
Apr 23, 2015
Great Dr. And staff to help patients as needed. Appointments are prompt and care is the best around, Thanks to Dr. and staff.
Apr 21, 2015
Staff and Dr. Are professionals at there job.
Apr 21, 2015
On time, on point, was not short changed with "Dr time" and left feeling I was the only patient in the office.
Apr 17, 2015
Great experience, always depend on eye care health from Dr Baxter. And he gave me a " mood" ring one visit...Lol
Apr 15, 2015
Dr Baxter and staff always friendly and professional Highly recommend.
Apr 9, 2015
Dr. Baxter and his team go the extra mile to give the best quality and complete eye care you will ever receive. I am extremely happy and would never go anywhere else. I highly recommend them.
Apr 4, 2015
I want to thank Dr Baxter for finally having an idea of what was going on with my eyes. Thanks for listening and answering my questions. It is hard to find a Doctor that takes his time and is so through.
Apr 4, 2015
I always have superb treatment when I visit Dr. Baxter.Dr Baxter really gets to know his patients and hold conversation that is not medically.I like that alot about him and really enjoy his medical staff that he has at present time.
Apr 3, 2015
Pleasant and professional!
Apr 2, 2015
Visits with Dr. Baxter are always very professional and thorough.
Apr 1, 2015
Dr. Baxter & his staff are very professional & kind too.
Mar 31, 2015
Always professional, congenial and immaculate office
Mar 27, 2015
I was in and out within 25 minutes. Wonderful! Thank you.
Mar 21, 2015
From Dr. Baxter, I get the very best eye care I could wish for!
Mar 20, 2015
It was a pleasant experience and good to see Dr. Baxter. I always feel welcomed and assured of excellent service from him and the staff.
Mar 19, 2015
Dr. Baxter and his staff are kind, caring, and extremely professional. Everything was well explained to me. I feel that my care and treatment are excellent! Pick Dr. Baxter for your eye care
Mar 14, 2015
I like Dr. Baxter and all of his assistance. I have already recommended Dr. Baxter to several people.
Mar 13, 2015
I always enjoy going to Dr. Baxter
Mar 12, 2015
I think your appointment reminder could be better. I would expect to be called on mobile or at work or emailed rather than calling my home. There should be preferred contact option.
Mar 6, 2015
Excellent professional service.
Mar 5, 2015
very pleasant staff. completely satisfied and will return.
Mar 4, 2015
The office staff is very friendly , courteous ,professional does not mind answering questions and goes out of their way to put the patient at ease.
Mar 4, 2015
Dr. Baxter and his Staff were very professional and a great place . I refer all my friends and family to this office. Thanks for everything you have done for my family and me
Feb 27, 2015
I always refer friends to Dr. Baxter! No one better in New Bern!
Feb 24, 2015
Exilent friendly , professional service.
Feb 21, 2015
EXCELLENT professional service as always!
Feb 21, 2015
WE HAVE BEEN PATIENTS OF DR. BAXTER FOR OVER 20 YEARS. WE WOULD NOT DREAM OF GOING TO ANOTHER EYE DR.
Feb 19, 2015
Prompt courteous service. Very friendly staff. A clear understanding of the service provided and any necessary follow-up steps.
Feb 19, 2015
The lady that did the initial screening was not very friendly.She seemed upset that she had to come to work when the weather was bad and repeatedly said we were her last one then she was going home.She also treated us poorly by being upset that my son (Brice) had what she referred to as a cold.He has horrible allergies. Even after being told it was allergies she continued to treat him poorly and even gave him a tissue to breath in so that she would not get sick.Repeatedly telling him that if he felt like he might sneeze or cough to do it in the tissue. She said she had caught everything this year and wasn't interested in catching anything else.She made him feel horrible for allergies he cant control. I even noticed on his paperwork she had written that he had a cold as to warn anyone else who came in contact with him.She has been rude to me (mother)in the past during special test for glaucoma. This is a normally a great office with very friendly staff that we have always enjoyed but since this is out of the norm I felt like it should be brought to someones attention so that it doesn't happen to anyone else.
Feb 18, 2015
It's always a pleasure to get my eyes checked here! Best place in town!
Feb 17, 2015
Dr. Baxter is comprehensive and takes time to explain his findings throughout the exam. I was very pleased and would certainly refer anyone to him.
Feb 17, 2015
I always enjoy my eye exam appointments. Everyone is friendly and knowledgeable. The office is neat and clean and has a very pleasant atmosphere. Dr. Baxter is so kind and personable and I trust his skill and opinion concerning my vision health.
Feb 15, 2015
Did not have to wait! Everyone took time with me.....and the pace of yhe appt. was great.
Feb 14, 2015
Very pleasant and professional Also sanitary conditions seem to be part of their standards
Feb 13, 2015
Called and was able to get an appointment the same day. That was important to me due to the need to be seen.
Feb 11, 2015
Excellent and very professional visit. Expect to have new glasses in about 10 days
Feb 10, 2015
Had to be fit in for an eye problem and I got in the same day I called. Great folks to work with!
Feb 10, 2015
I'm always very happy. Been with Dr Baxter for many years now. He knows his "STUff". Also has very nice and professional staff.
Feb 7, 2015
Very professional always.
Feb 7, 2015
The employees were extremely polite & friendly & as always Dr Baxter was his usual professional self.
Feb 6, 2015
Had to wait a time between tests. Need to return to finish
Feb 5, 2015
Great visit as always; everyone is always so friendly and professional.
Feb 5, 2015
Very polite staff. Thorough exam. Always satisfied with my visit.
Feb 5, 2015
I have been a patient of Dr. Baxter for many years. It has always been a friendly office with competent people.
Feb 5, 2015
I love my mood ring..It made me think of my teenage years. Thank Ya'll!!
Jan 30, 2015
I found the office very comfortable and the staff and Dr. Baxter very friendly and helpful.
Jan 28, 2015
Dr,Baxter is just simply the very best there is.
Jan 26, 2015
I came in 30 min. early and was seen with in two or three min. Did not have to wait long for the Dr. to see me. Thanks
Jan 24, 2015
This was my first appointment with Dr. Baxter and I was treated with respect and friendliness.
Jan 24, 2015
The staff and Dr. Baxter are always very nice, helpful and on time.
Jan 24, 2015
Doctor Baxter took up the most time checking my eyes,he even double checked me to make extra sure that he was getting the right readings on me.He even took time to straighten out glasses that I had gotten from else where that didn't fit my face right.I have never met such a nice & caring doctor.The extra miles I had to drive from Kinston to get to New Bern was well worth the time & gas spent!I would recommend him highly!I don't want to leave the staff out either they were also very nice & caring! Sharon Whaley Kinston,N.C.
Jan 24, 2015
Doctor and staff are friendly, patient, professional and answered all my questions. It's always a pleasure to attend an appointment.
Jan 23, 2015
Always courteous staff and excellent care !
Jan 22, 2015
Very professional, knowledgeable, and caring doctor and staff.
Jan 21, 2015
Very friendly make you feel like family and great service and Doctor!
Jan 21, 2015
Always, a good visit and exam. This has been my eye doctor clinic for many years
Jan 16, 2015
Well run with competent people. Even assistance beyond what was expected
Jan 16, 2015
I was actually stuck in traffic and called to say I would be late. I was four minutes late but everyone was great about it! I know that can mess up everyone's day sometimes but all went great. Thanks!
Jan 15, 2015
It's always a pleasure to visit Dr. Baxter's office. The staff is great. They will assist you professionally but with a personal touch. Br Baxter is great to work with and he is very honest in his recommendations and follow through. We always have good conversations while there. I would give them an A+ in all areas. Would recommend to everyone.
Jan 14, 2015
Dr. Baxter had a great manner about him. He has been my vision doctor for 20+ yrs.
Jan 13, 2015
Always a great experience.
Jan 13, 2015
This was my first visit. I was pleased with all aspects. The visit was on time the staff is friendly and professional. Dr. Bastermade sure he understood my medical status and was not satisfied until he provided me with the perfect prescription for me glasses.
Jan 7, 2015
I am thoroughly satisfied with Dr. Baxter taking care of my eye care needs. He has a very friendly and caring staff as well.
Jan 7, 2015
My appointment was great and the new girl was great to work with she made me fill at home. Thanks Kenny
Jan 7, 2015
For nearly 27 years I have seen Dr. Baxter. I am always please with my care and his wonderful staff. I would not go anywhere else.
Jan 6, 2015
Dr. Baxter and his staff are professional very knowledgeable thorough and friendly. I will always recommend them to anyone I know.
Dec 31, 2014
Dr. Baxter & his staff take such good care of my eyes !!! They are so thorough & pay attention to details ... I would highly recommend Dr. Baxter to take care of your eyes too ....
Dec 31, 2014
It was much better than last time i was there, Dr. Baxter was much more friendly, Thank you
Dec 30, 2014
Excellent eye exam by a professional team. I have and will continue to recommend this office to all needing eye care or merely routine screening.
Dec 24, 2014
In addition to all the other features/services one should expect, this office is particularly good at recognising and optimizing the benefits of vision insurance.
Dec 24, 2014
My aunt, Frances Roberts, and myself, were very impressed when we first walked into the waiting room as everything is spotless....The woman at the desk was very friendly and made us feel relaxed.....The young lady who did the visual fields was just a real sweetheart and tried to get my aunt to relax and was very patient with her.....Dr. Baxter is just so darn nice...what more can we say....Yes, we were very pleased!!
Dec 23, 2014
Years of service have earned my respect and trust.
Dec 19, 2014
Office is convenient location. office very neat and clean. office staff polite and friendly. Dr. David Baxter very easy to talk too.
Dec 19, 2014
as I was leaving I said to you,you have a great staff, but you didn't hear me.they did hear me and said thank you and we all said have a nice holiday .thanks again mary gobis
Dec 18, 2014
Efficient and friendly doctor and staff. Always a good experience with Dr baxter
Dec 13, 2014
Love Dr. Baxter and the staff~~professional, and personable,definitely people who enjoy their work and their patients.
Dec 11, 2014
Always friendly, efficient, thorough and competent. What's there not to like.
Dec 11, 2014
I always find the entire staff very caring and accomodating.
Dec 10, 2014
Very prompt and efficient.
Dec 10, 2014
Excellent appoint as always.
Dec 9, 2014
YOU NEED TO REarrange seating in optical shop. I had to stand and wait only because one occupied seat blocks the other!
Dec 6, 2014
Everybody was wonderful as always !!! That's why I drive from Atlantic Beach!!!!
Dec 5, 2014
I've been going to Dr. Baxter since I was a child, and am 73 now. (First it was Dr. David Baxter's uncle, who turned the practice over decades ago). Dr. Baxter is a true professional, caring, providing excellent service. I even kept coming to New Bern when I lived in Elizabeth City, then Chesapeake, VA for 20 years. Thanks for showing that excellence is still available today.
Dec 3, 2014
Timely appointment, no long wait. Thorough exam and detailed explanation!
Dec 2, 2014
Dr.Baxter was recommended to me by a co-worker. The staff is friendly and very professional. Every aspect of the visit was pleasant. Dr. Baxter explained his diagnosis perfectly clear and easy to understand. I am glad I followed my co-workers recommendation.
Nov 26, 2014
Love DR Baxter and his staff. Everyone is always very pleasant. The techs are very knowledgable and professional.
Nov 26, 2014
have been going to Dr Baxter for almost 20 years and have always been more than satified with the Dr and his staff Frank Picco
Nov 21, 2014
Excellent experience! Dr. Baxter and his staff were very friendly and professional.
Nov 18, 2014
Dr Baxter have taken care of my families eye care needs for Many years. I recommend David and his staff without reservation
Nov 15, 2014
I think Dr. Baxter Office is the best ran Office I have ever visited. Staff is very Helpful and knowledgeable.
Nov 13, 2014
I've been wearing glasses now for almost 10 years and I felt this was the most through exam I have had. Dr. Baxter seemed to know when I wasn't sure which was clearer, 3 or 4 etc. and would go back to make certain. I never felt rushed.
Nov 12, 2014
Wonderful, personable, knowledgeable, and efficient staff. Very friendly and professional office.
Nov 12, 2014
Dr. Baxter and his staff are very friendly, courteous and professional. I look forward to them taking care of my eye care needs in the future.
Nov 8, 2014
I have a patient of Dr. Baxter for almost thirteen years, I'm very pleased with his work and also that of his staff. I will gladly recommend anyone to see him about their vision problems.
Nov 8, 2014
I always have a very positive experience at your office.
Nov 7, 2014
I enjoyed the visit and professional care provided. I am confident that I am getting the best eye examination available.
Nov 7, 2014
Dr. Baxter and his team are very polite and caring. He spends as much time with me as I need and never makes me feel rushed. I highly recommend them.
Nov 7, 2014