Danbury Eye Physicians & Surgeons
Dr. Matthew Paul & Associates
4470 Reviews
Dr. Zuckerman is terrific.. and his staff appears to be quite capable!
Apr 17, 2024
Very thorough and caring.
Apr 17, 2024
Everyone was considerate and professional and very welcoming.
Apr 17, 2024
Great staff, very attentive... and quick to make sure you're helped.
Apr 17, 2024
Dr ruggerio is excellent - personable & knowledgeable- so is his staff
Apr 17, 2024
The staff is very friendly and calming. All though, the wait can be long at times it is well worth is because the Drs. are great.
Apr 17, 2024
Well informed technician, friendly staff, competent doctor.
Apr 16, 2024
Dr. Paul is a very caring and highly competent . Great guy
Apr 16, 2024
On time Professional Friendly On and out in no time
Apr 16, 2024
I have recommended Danbury Eye to friends and colleagues.
Apr 15, 2024
Staff was wonderful. Doctor as ok. She appeared to be taken aback when I disagreed with her recommendation. Because of that I would be reluctant to refer someone to this practice.
Apr 15, 2024
I feel that Dr. Tantri is a really thorough ophthamologist. He explains everything in detail and is reassuring and pleasant. I feel privileged to have him take care of my eyes.
Apr 15, 2024
Dr. Zamecki did a wonderful job on my ptosis surgery. She is very pleasant, takes the time to explain everything, causing a high degree of comfort to me (the patient).
Apr 14, 2024
Professional with a friendly touch.
Apr 12, 2024
Everyone in the office is very pleasant. I have been coming to that office for many years and i have never been disappointed in my care. This was my first visit with Dr.Restivo and i was very happy with my visit. He was very thorough and made me feel comfortable.
Apr 12, 2024
Mrs Raccio was very helpful, explaining and recommending the different types of hearing aids available to suit my needs. Her technician /assistant was very knowledgeable and professional, explaining the procedures while doing the testing. I was quite pleased with the whole process.
Apr 12, 2024
Professional, friendly, thorough. Explains everything and takes the time to answer your questions.
Apr 12, 2024
Excellent staff customer service!
Apr 12, 2024
Dr. Tantri is a terrific opthalmologist. His assistant is smart and kind. The office staff is friendly and helpful. Quality of care = A+++++++ !
Apr 12, 2024
I had a wait of over 30 minutes for a 10 minute appointment....many in waiting rm. had same appointment time as me. Not happy.
Apr 12, 2024
I was pleased they took me on time. Tracy was very nice. And Dr. Ruggerio was wonderful. I was out within an hour for my yearly checkup.
Apr 11, 2024
The stuffs are very pleasant so is the consultant and the DR
Apr 11, 2024
Dr. Altman is an excellent doctor who is knowledgeable and detailed in his work. Always feel he is taking the right amount of time and has gotten me through cataract surgeries and glaucoma
Apr 11, 2024
New patient & staff was very helpful and friendly. Got convenient appt.
Apr 11, 2024
It was a great and nice experience for me Tha ks
Apr 11, 2024
I was easily able to set an appointment at a date and time convenient to my schedule. Staff was courteous and I was seen quickly upon arrival.
Apr 10, 2024
Dr. Paul is just wonderful as well as his staff.
Apr 10, 2024
Very pleasant office and staff. Made me feel very comfortable. Everyone works so well together and they are all very good at their jobs. Dr. Zamecki explained everything and has a very calming and friendly personality.
Apr 10, 2024
Based on the treatment I received I am most like to refer people I know.
Apr 10, 2024
Everyone is courteous and professional.
Apr 10, 2024
Great service and great respect
Apr 10, 2024
Doctor Paul is both thorough and kind.
Apr 10, 2024
I enjoyed the polite service an professional care.
Apr 10, 2024
Professional atmosphere. Great, concerned care.
Apr 9, 2024
Friendly, knowledgeable, professional staff. The process was very efficient & ran on time. I’m confident in my choice of the practice & Dr. Zuckerman.
Apr 9, 2024
Everyone from rreception to Dr were pleasant and professional.
Apr 9, 2024
Great customer service and Dr. Zuckerman was wonderful
Apr 9, 2024
I already have recommend you to friends, Great service.
Apr 8, 2024
I have been.coming to Danbury Eye for about 30 yrs..and an grateful for each person, their skills and help I have received..I am truly blessed by God ...Thank you so very nuch God Bless You All !!
Apr 8, 2024
The care I received from Dr. Deccache was exceptional. His knowledge and skills yielded positive result in my case. Thank you very much! Highly recommend!
Apr 8, 2024
On time, professional doctor and staff!
Apr 8, 2024
Dr. Paul is the best Eye Doctor in town!
Apr 8, 2024
The Doctors and staff are excellent….very kind ..very informative.and supportive
Apr 8, 2024
Dr. Scortozzi & Heather are very professional, friendly, my eyes have improved yearly.
Apr 8, 2024
The staff are thorough and professional. I never have to wait long and they have gotten me in when I had an emergency. Thank you!
Apr 7, 2024
Dr.Stanley and the entire staff were efficient, professional and made the appointment very pleasant.
Apr 5, 2024
The staff was friendly, courteous and knowledgeable.
Apr 5, 2024
The entire staff customer service skills were great. Everyone greeted you, explained everything, friendly, it was a very pleasant experience.
Apr 5, 2024
Everyone is very friendly and helpful.
Apr 4, 2024
Very comprehensive testing and explanation of things.
Apr 4, 2024
Great place, with amazing staff. The doctor is an amazing doctor i recommend it to all those who needs an eye specialist
Apr 4, 2024
Everything is efficient even though the facility is made up of many small areas. Also, Dr. Ruggiero and his staff are very pleasant and professional.
Apr 3, 2024
I was in before my scheduled appointment, as requested. Just a few minutes later I was in the patient room. Everyone was courteous and professional.
Apr 3, 2024
Very comprehensive eye care in one practice.
Apr 3, 2024
Cordial greeting, waiting time to see doctor a little long, doctor very attentive and professional.
Apr 3, 2024
Timeliness, courtesy, professionalism
Apr 3, 2024
The professionalism of the staff and physicians, and the success so far in treating my macular degeneration
Apr 3, 2024
Every member of the staff was friendly and helpful. Hopefully I have found a new practice to visit. Let’s hope that the billing departure doesn’t mess up the experience:)
Apr 2, 2024
The long waiting time and no seats available upon arrival.
Apr 2, 2024
i had a wonderful experience with every single person at the office. thank you for providing such a warm and comforting environment.
Apr 2, 2024
I feel I am well taken care of by Dr. Altman!
Apr 1, 2024
Practice is not taking new patients. Former patients of Dr. William Kirber are forced to find services elsewhere.
Apr 1, 2024
Exceptional service! I respect Dr. R's knowledge and guidance with regard to my eye health. Thank you!
Mar 30, 2024
I have been a patient for a long time and I am treated extremely well and all my questions are answered.
Mar 29, 2024
the office personal nurses and Dr are just amazing, every time i have an appointment I'm always treated with such kindness
Mar 29, 2024
Everyone was very welcoming, friendly and professional.
Mar 29, 2024
Dr. Restivo was excellent and would highly recommend him!
Mar 28, 2024
Dr. Altman is fabulous - he spends as much time as is needed and has a wonderful bedside manner.
Mar 28, 2024
You wont find a better eye specialist. Dr. Zamecki is simply the best there is!!
Mar 28, 2024
Dr Paul is great as well as the staff
Mar 28, 2024
Have always found Dr Ruggerio and his support staff to be professional and friendly. My appointments are timely with no wait times.
Mar 28, 2024
I was able to get an appointment the same day when I suspected an eye infection. That was very comforting to me.
Mar 27, 2024
your team runs like a well oil machine
Mar 27, 2024
Dr. Zamecki is a very good doctor and the injections she does work well.
Mar 27, 2024
Professional office all around
Mar 27, 2024
Everyone is professional, listens to patient and responds appropriately. I feel very comfortable and well taken care of.
Mar 27, 2024
Given very little time with Doctor. Spoke to me while escorting me out his office door.
Mar 27, 2024
Great doctors. They don’t treat you as just another number.
Mar 27, 2024
The staff is quick, efficient and friendly and seems genuinely concerned about my particular circumstances.
Mar 27, 2024
In the past, I have had superior care from the two Dr.'s at the practice. I think it is very important to have local care. I chose 6 because I am not sure the opportunity will still be available to get an appointment locally.
Mar 27, 2024
I have had mainly good experiences with the doctors here
Mar 26, 2024
Melissa and Elaine were very helpful and explained everything in good detail. They were thorough, very friendly and expressed great interest in my thoughts and ipinions.
Mar 26, 2024
Very professional and extremely knowledgeable
Mar 26, 2024
Very pleased with the professionalism demonstrated by the entire staff.
Mar 26, 2024
Dr. Daccache and his entire staff were perfect---on-time, efficient, instructive and friendly.
Mar 26, 2024
Everyone at ct eye consultants are pros.
Mar 26, 2024
Consummate professional - wonderful atmosphere. Cheers
Mar 26, 2024
Dr Paul and the staff are the best!!
Mar 26, 2024
Staff was not very friendly. Dr was great
Mar 26, 2024
Dr.Paul is the best. I trust him with my eyes. The person checking me in was both friendly and professional.
Mar 26, 2024
Prompt and professional service.
Mar 26, 2024
Everyone there is very kind and helpful and the Dr. explained everything very clearly
Mar 26, 2024
Always considerate of my time and very friendly. Great concern and care for my well being
Mar 26, 2024
Our family has been patients with the group for over 40 years. We have always been very happy with the care received. My appt yesterday with Dr Marcone was no exception.
Mar 25, 2024
I have only visited this office for the 2nd time. The office staff is professional and courteous. The tech and Dr. Stanley's assistant were terrific, both very personable.
Mar 25, 2024
on time. love the people. very friendly.
Mar 24, 2024
I felt that the information I was given was accurate and correct.
Mar 23, 2024
Professional service Friendly staff
Mar 22, 2024
It is always a positive experience dealing with a professional and caring staff.
Mar 22, 2024
The entire staff was very friendly, professional, and knowledgeable. They were extremely helpful, listened to my concerns, and willing to take the time to explain things to me. They made me feel comfortable. I was their #1 focus!
Mar 22, 2024
No wait time and everyone was very friendly
Mar 22, 2024
Staff is very helpful. I especially appreciated Gregory Chiovitti, who has recently retired. He was always available via telephone, always obtained answers to my questions in a timely manner. I hope his successor will follow suit. Dr. Jangi is excellent.
Mar 22, 2024
Everyone at CT Eye Consult. are professional and considerate. The exam is very complete.
Mar 22, 2024
The visit was approximately 1 hr long, which included eye dilation. This is reasonable. Staff including Dr. Ruggiero we’re all efficient.
Mar 21, 2024
I was there for nearly 2.5 hours for a routine eye exam. I arrived just prior to 10 am for a 10:15 appointment. I was brought back for initial intake fairly close to my appointment time, but did not leave until nearly 12:15. Dr. Marcone was terrific, kind, and helpful, as were the technicians I interacted with, but the whole experience was inexplicably slow. Between my dilation and being seen again by Dr. Marcone, I sat in the hallway for over an hour. By the time I left, nearly the entire office had left for lunch. This was the first available appointment I could get. I called at the very beginning of January and wasn’t able to be seen until the end of March in an office much further from my home. Overall, despite the quality of care, I can’t say it was worth the hassle.
Mar 21, 2024
Dr. Ruggerio is an excellent Ophthalmologist and he has a wonderful personality. I always leave knowing. the best care was given to me.
Mar 21, 2024
Very thorough, courteous exam
Mar 21, 2024
Everyone working in this office is professional and attentive to my needs. I've been a patient at the Danbury office for many, many years and have never had a bad experience. The Doctor's are knowledgeable and answer all my questions. It does seem to be a very busy office, every time I'm in there I see many patients in the waiting room. Sometimes the wait times have been longer than usual to see my Dr. but I have noticed they have gotten better.
Mar 20, 2024
Great personal and professional service.
Mar 20, 2024
Great friendly, staff and doctor! Always excellent service
Mar 20, 2024
Everyone is always polite and welcoming and takes care of business in a very efficient way. Even if all that I just offered were not true at all, I would use Danbury Eye Physicians and Surgery only to see and be taken care of by Armand Daccache!
Mar 20, 2024
After many years of careful and excellent service, I wish Dr. Kirber a well-deserved retirement. He will be fondly missed and I am looking forward to continuing superlative eye care with Dr. Tantri.
Mar 20, 2024
It's a pleasure to be taking care at the
Mar 19, 2024
Everyone was very professional and helpful l. Only issue was wait time to see the doctor
Mar 19, 2024
Very thorough examination by Dr. Stanley.
Mar 19, 2024
Very kind and quick.. no waiting
Mar 18, 2024
The entire staff was knowledgeable and courteous. The appointment was kept at the time that was booked. the Doctor was spirited, thorough and looks great in a bow tie! Couldn't ask for more.
Mar 18, 2024
Knowledgeable and pleasant Staff, respectful of appointment time, and expertise
Mar 18, 2024
I rated Dr Tantri a 10 but then you did NOT even bother to list his name!! So who are you and why are you emailing me. Really like Dr Tantri - but Danbury Eye - not so sure...
Mar 18, 2024
Everyone was very nice but it feels like you’re part of a production line.
Mar 18, 2024
Medical care excellent. Thorough exams. Very warm, friendly doctors and assistants. Make you feel at ease and relaxed. Beautiful offices and spotless clean. Close to home and plenty of parking.
Mar 16, 2024
Friendly staff makes you feel very comfortable explains everything so it is easy to understand
Mar 15, 2024
Staff and physicians great! Professional, friendly and efficient.
Mar 14, 2024
Everyone was so kind and patient with all my questions! They took time to explain everything that I asked about. And very truthful. I've worn glasses since I was in high school, 50+ years ago, and broke my glasses 6 years ago. And unbelievably, I don't need glasses anymore!!! For distance or close up!!! Everyone was so professional, and caring. I would recommend them to anyone and everyone.
Mar 13, 2024
Dr. Marcone is great. She takes her time and answers all your questions.
Mar 13, 2024
Thank you for your knowledge, care and professionalism
Mar 13, 2024
I found both the "tech" and Dr. Kirber very down to earth but professional and thorough in my examination of my eyes. My only regret is that he will be retiring in two weeks😒but am happy for him😊! Congratulations and God Bless You!
Mar 13, 2024
Crystal Seaforth provided a very indepth, comprehensive exam. All personnel very qualified.
Mar 13, 2024
Dr. Paul knows what he’s doing. He found the little piece of plastic in my eye (5 years ago) that started this whole problem.
Mar 13, 2024
The whole team is great! All were efficient & curteous, Kim, Robert, Heather & Dr. Scartozzi.
Mar 13, 2024
Professional and pleasant atmosphere. The doctor answered questions with explanations.
Mar 12, 2024
Entire staff pleasant and efficient. Dr. Marcone exudes superior care and attention to her patients!
Mar 12, 2024
I have been going to this eye care facility for Years. I resent being asked to constantly give feedback about my healthcare visits. The big business aspect of health care just promotes more business politics instead of genuine personal health care professionals.
Mar 11, 2024
Everyone is extremely efficient and pleasant
Mar 11, 2024
Dr. Marcone was extremely thorough and knowledgeable. I felt she understood my concerns and visual deficits and took her time to find a prescription to accommodate my challenging vision.
Mar 11, 2024
Staff was pleasant, informative and helpful in answering all my questions
Mar 11, 2024
I like Dr Jangi but always have to wait. Want you there 15 minutes early but don’t usually get in for about a half hour
Mar 8, 2024
Dr Zuckerman is thorough thoughtful caring
Mar 8, 2024
My appointment with Dr. Seaforth was extremely thorough and all questions were answered. Throughout the exam, she explained what she was doing as well as the results of the testing taking place. Dr. Seaforth is an exceptional physician and Connecticut Eye Consultants an excellent practice!
Mar 8, 2024
Dr Scartozzi and Heather are a great combo!
Mar 8, 2024
Everyone was very professional. Good communication.
Mar 8, 2024
Very friendly and supportive professional staff. Kindness is a theme in your practice and I experienced much of it throughout my visit.
Mar 7, 2024
I had what appeared to be an inexperience person who tried atkeast10 times to get the pressure in my left eye before she gave up because she knew she was hurting me. I never experienced that at this office before. My eye was uncomfortable the rest of the day.
Mar 7, 2024
Eye Tech and Dr.Ruggiero were Thorough
Mar 6, 2024
Very friendly, fast and efficient staff!
Mar 6, 2024
Clean, informative change after years of same information for years and friendly.
Mar 6, 2024
The staff were very friendly and professional.
Mar 6, 2024
Friendly staff and the wait wasn’t too long
Mar 6, 2024
DrKirber is caring thorough and skilled. Will miss him after his retirement. Have concerns about Dr Tantri who won’t take emergency patient while in office if one is not established patient. Concerned about what that says about his level of professionalism
Mar 6, 2024
courteous receptionist; very low wait time before being seen; professional technician on the machines.
Mar 5, 2024
I was an emergency appointment and I was scheduled and seen without any issues. Pleasant, smiling people.
Mar 5, 2024
Appointment and services were timely with high quality care.
Mar 5, 2024
Love being greeted by sue and dr tantri is wonderful as is April his assistant . Such a pleasure to see him. He is a great doctor!!!
Mar 4, 2024
I visited the doctor's office and it was a great experience. All the staff was pleasant and courteous. I don't have a problem recommending a good physician.
Mar 4, 2024
Prompt attention. All my questions were answered. Amazing staff made my visit very pleasant
Mar 2, 2024
Always a pleasure to see Dr. Paul and his staff - great people and great service - I always feel comfortable coming here !!!!!
Mar 2, 2024
Great improvement since last year, in and out
Mar 1, 2024
Dr. DeCassche is very kind and supportive.
Mar 1, 2024
CT Eye Consultants is a great office! Everyone is friendly, professional and helpful. Dr.Marcone is wonderful! I would not go anywhere else.!
Mar 1, 2024
You were warm enough and proficient and answered all of my questions.
Mar 1, 2024
Please note that my comments concern my visit and treatment at Dr Tantri’s office in Lakeville - so most of your questions only apply to that venue.
Feb 29, 2024
This was my first visit and everyone was very professional and answered all my questions. The office is well organized and I was seen promptly.
Feb 29, 2024
I have always had a good check up with my Dr. and the staff is always friendly and attentive. I will be sorry to see my attending Dr. retire but look forward to a check up in the future.
Feb 29, 2024
I was impressed by how quickly I was greeted and escorted to the back to commence testing. The surgeon and the staff were friendly and informative! I would recommend my family and friends to this practice!
Feb 28, 2024
I have been seeing Dr. Paul for approximately 25 years, possibly more, since I moved back to Danbury in 1988. I was referred to him by my family (father, mother, brother) who have also seen him. I referred my husband and mother-in-law to him for their eye issues and will tout his name to anyone else who needs a opthalmologist.
Feb 28, 2024
Pleasant, caring, knowledgeable staff.
Feb 28, 2024
all are professional and work efficiently sorry to hear that Dr. Kirber is retiring but good for him
Feb 28, 2024
Always competent, professional, prompt, kind and courteous.
Feb 27, 2024
Everyone is so friendly they make you feel welcome and care for your needs
Feb 27, 2024
The entire consult on the part of Dr. Johar and her office assistant demonstrated professionalism and an inviting atmosphere.
Feb 27, 2024
Excellent care. All my interactions have been first class. In the last year, I have had cataract surgery, eyeglass prescription, and treatment for a stye. I feel like my eyes have been refurbished to an as-new condition.
Feb 26, 2024
From intake upon entry, to care and efficiency of staff, every aspect of my visit was professional and courteous. In addition, Dr. Matthew Paul is without peer; I would never let any other surgeon near my eyes.
Feb 24, 2024
Waited about 1 hr.20 min. There was a shortage of Retina Doctors
Feb 23, 2024
Dr. Altman was very thorough, and very cheerful.
Feb 23, 2024
i did not visit danbury eye i was seen in the lakeville office
Feb 23, 2024
Quality care and efficient staff.
Feb 23, 2024
Communication is the problem-- not technical prowess. Both with cataract and retina procedures, the doctors were rushed and out the door asap. The staff generally were great-- all the assistant techs who did scans and tests, and especially the administrative staff who scheduled appointments. Very nice and personable
Feb 23, 2024
April and Dr tantri were both very kind and thorough.
Feb 23, 2024
Simple, they do the job they are supposed to do, they get me in and out, no fuss no muss!
Feb 22, 2024
Very professional, friendly, informative
Feb 22, 2024
Service was excellent Heather is a doll
Feb 22, 2024
Very thorough and friendly
Feb 22, 2024
I was a new patient to Dr. Ruggiero. I appreciate the time spent reviewing notes supplied by another physician and the thorough exam and discussion that followed.
Feb 22, 2024
I needed an appointment fast for an emergency and despite being a new client the admin got me an appointment that morning. All the staff was pleasant and very thorough and it was fast without ever being rushed. They let me know upfront the appointment might be 90 minutes and even had sunglasses to use as my eyes were dilated on my way out. Very professional and wonderful service for a large office.
Feb 22, 2024
Very professional. Everyone is always so helpful
Feb 22, 2024
I was very impressed with the whole visit. I'm so used to going to an older doctor with older equipment. Dr. Zuckerberg was a big upgrade for me. Very nice technician and new technology exam was great. Dr. Zuckerberg explained everything for now and the future in plain language. He will be my new doctor from now on. Thank you to all at Danbury Eye.
Feb 21, 2024
The staff and the provider are courteous, knowledgeable and friendly. I was prepared to have to wait longer since they squeezed me into their schedule due to an concerning issue I have had. This was a very good experience and I will definitely be coming back!
Feb 21, 2024
Very friendly and professional staff. Doctor answered all my questions and concerns.
Feb 21, 2024
No wait time dr was excellent as well as the staff
Feb 20, 2024
I love this doctor. Dr. Marcone is my favorite! I love the staff. Karen at the receptionist desk is a star!
Feb 19, 2024
On December 27th I called the Lakeville office because I thought I might have a retinal tear. I left a message and didn’t get a call back. I called again on the 28th and left another message. Again, no call back. In order to be seen I had to call an office in a neighboring Massachusetts town. They promptly made an appointment for later that day. That’s what I call professional, unlike your lack of attention.
Feb 17, 2024
Easy making appointment and quality care.
Feb 17, 2024
The eye examination was very thorough. The examine began at the time of the appointment and Dr Paul was excellent at reviewing and explaining the findings from all the images that were taken.
Feb 16, 2024
Office staff and Dr. Tantri are the best! Been going here for years.
Feb 16, 2024
Professional and caring service from the entire staff. You are treated well from the moment you arrive through the moment you leave.
Feb 16, 2024
Everything went smoothly and on time and the technicians and doctor Seaforth were skilled and efficient.. Questions were all answered and all contacts were friendly and helpful. Filling out patient forms when all information was already on file and where insurance had been verified prior to the visit , seemed like a little overkill.
Feb 16, 2024
I am completely confident in the entire staff. Everyone is friendly and professional. Questions are answered to my complete satisfaction.
Feb 16, 2024
Excellent staff very helpful and easy working through the different eye tests
Feb 16, 2024
They have the latest up to date technology for advanced care.
Feb 16, 2024
Nice people, reception, tech, office and doctor. Not just courteous and efficient, but nice people.
Feb 16, 2024
All of the staff were pleasant and knowledgeable. An enjoyable experience.
Feb 15, 2024
Dr. Tantri very helpful; clear and efficient. Thank you.
Feb 13, 2024
Was seen on a Sat within 45 minutes of calling. Dr. Zuckerman was terrific - newly developed floater was checked out thoroughly as he explained procedures. Casey at front desk was terrific as well!
Feb 13, 2024
This was my first visit and this was by far the most thorough exam I have ever had. Dr. Stanley was very patient with me in helping me with my interest in trying contacts.
Feb 12, 2024
All of the people who work at the Lakeville office are not only efficient and professional but also friendly and welcoming.
Feb 12, 2024
I had my first consultation session. Leaned a lot. There was no pressure at all to buy a more expensive procedure. All options are open and each will provide positive benefits.
Feb 12, 2024
Receptionist and medical team are friendly, personable, professional, explain and answer questions thoroughly. I never feel rushed.
Feb 10, 2024
Dr Stanley was professional, quick and gave me what I needed to correct my health issue. I was taken in for an appt quickly as well, which was necessary. Thank you!
Feb 9, 2024
Customer service was very profesional and that Dr she is very good, they’re excellent
Feb 9, 2024
Got me right in, I am a new patient , very pleasant and helpful. Answered all my questions
Feb 9, 2024
Dr. Paul is a great doctor, I am his patient for almost 20 years.
Feb 8, 2024
Excellent care. All questions answered.
Feb 8, 2024
Dr. Zuckerman and his staff seem competent and friendly. If anyone needs an appointment, call as they are busy people.
Feb 8, 2024
I thought the whole experience was excellent. Of member the staff was kind, friendly and professional. I have recommended to my wife and children that they go to see Dr. Ruggerio!
Feb 8, 2024
Very efficient and thorough
Feb 7, 2024
You are the largest eye practice in this area of CT, and I am always satisfied with your service. However, I do wish you would enable your doctors to practice one or 2 days a week in or near Southbury.
Feb 7, 2024
Staff very friendly. Took longer than I expected but it was ok because everyone was so nice. 🙃
Feb 7, 2024
Great doctors, in particular Dr. Zuckerman, who saved my eyesight 25 years ago and continues to be at the very top of his game.
Feb 7, 2024
Staff is very nice helpful. Love our Dr.
Feb 6, 2024
Very satisfied in my appointment, well cared to patients
Feb 6, 2024
Everyone was professional, cheerful and kind.
Feb 6, 2024
They were quick and attentive
Feb 6, 2024
prompt , very professional and courteous.
Feb 4, 2024
The office staff and providers are friendly, efficient and professional.
Feb 3, 2024
Dr. Kirber has always been so completely thorough with my eye exams and issues. I have complete confidence in him, Rita and Sue have always been so helpful and accommodating. Because of these people that I always interacted with, I give a Wonderfull rating.
Feb 2, 2024
The scheduler - your front-line person was very kind and helpful and I was surprised to get an appointment quickly (it was sort of urgent). The Dr. and PAs/technicians were kind and helpful as well and provided the info to set my mind at ease.
Feb 2, 2024
Everyone I dealt with was friendly and helpful. The procedure, preparation and recovery were all explained well.
Jan 31, 2024
Staff is always very friendly. They're always willing to answer any questions I may have thoroughly and efficiently. The facility is always clean & organized. Dr. Burstein is an amazing doctor and I definitely hands down recommend him to anyone looking for a good Opthalmologist.
Jan 30, 2024
Everyone is caring and friendly.
Jan 30, 2024
Excellent attention and care. Very efficient.
Jan 30, 2024
Danbury Eye Physicians and Surgeons provide a service that I can trust. They have great doctors and technicians and their equipment is the latest.
Jan 29, 2024
I saw Dr. Kirber, who is leaving. And I have always been happy with the office before CT Eye Consultants was involved. The office staff was fine, as usual. I was a bit dismayed not to receive a notice 2023 to make an appt. for an appt, so I went a year without one. Previously the office always notified us when it was time to schedule something. So, I cannot make an accurate review since I have never used your services without my present doctor.
Jan 26, 2024
Everything was great. Got there late and they took me anyway. Dr Stanley was very thorough and pleasant. Contact lens person was also very pleasant and helpful. A very nice experience.
Jan 26, 2024
I've been a patient of Dr. Kirbers since 1989---always caring, patient, thorough and a grea caregiver--so sorry he is retiring!
Jan 25, 2024
I had a cyst in my right eye, it was very painful so called the office for an appointment, they were able to see me on the same day. I was very grateful that the doctor was able to see me.
Jan 24, 2024
Every one in the office is very pleasant and prompt.
Jan 24, 2024
Everyone made me feel at ease and welcome.
Jan 24, 2024
I had a first appointment and the staff and Dr. were welcoming and very efficient! I did not have to wait to see the Dr. which was very nice for me!
Jan 24, 2024
I WILL MISS DR. KIRBER AND HOPE THAT DR. TANTRI WILL accept me as a new patient. thank you! lois
Jan 23, 2024
5 Star Rating is not high enough for Danbury Eye Physicians & Surgeons - 10 Stars is my rating. Everyone on Staff, from first phone contact to the physicians, are friendly, professional, knowledgeable, extremely thorough, and go above and beyond.
Jan 23, 2024
Wonderful staff. Knowledgeable dr
Jan 23, 2024
Very satisfied with everything
Jan 23, 2024
Friendly competent helpful staff in office and optical shop
Jan 22, 2024
Warm and friendly staff made my 6 year old feel comfortable for his eye checkup
Jan 22, 2024
Phenomenal experience. Dr. Seaforth took her time to thoroughly examine my eyes, explained everything and expertly helped me with my vision
Jan 22, 2024
Friendly , knowledgeable professional staff. Made me feel comfortable.
Jan 21, 2024
Dr Tantri is patient and thorough. He explains outcomes, test results and Exams in laymen’s terms without being condescending. His staff is also Patient and helpful…..always a pleasant and informative experience….. Even when problems occur. Even when problems occur.
Jan 19, 2024
Dr. Tantri and the staff are very professional, warm and efficient. Very little waiting and office culture appears positive.
Jan 19, 2024
Very complete and pleasant service
Jan 19, 2024
Everyone very knowledgeable
Jan 18, 2024
The timing was great and the appointment went smoothly. Pleasant staff
Jan 18, 2024
Very timely very efficient Very professional , very friendly and a great experience all around
Jan 18, 2024
Dr. Daccache & his Team have the best bedside manner. I am grateful to have found him and his practice! Thank you, Dr. Daccahe!
Jan 17, 2024
The staff are very pleasant and professional.
Jan 17, 2024
Everyone was very pleasantly, and the Dr. to the time to explain things.
Jan 16, 2024
I was completely satisfied with my appointment. Extremely professional and took the time to explain in detail in a way that I could understand exactly what was being done and about the procedure I am scheduled for.
Jan 16, 2024
The doctor was very friendly and explained things so you could understand whats going to happen.
Jan 16, 2024
Appointment time was kept without long wait. Exams done with care and professionally
Jan 16, 2024
I do not know the new doctor's that will be coming in. MY doctor is leaving and I will give Danbury Eye Physicians and Surgeons a one chance
Jan 16, 2024
The idea of having to pay an extra $75.00 for the doctor to write a perscription for new glasses really put me off. Are they also going to do this for a medication perscription?
Jan 16, 2024
Very efficient office. Always runs on time
Jan 15, 2024
Dr Tantri is a fantastic eye doctor. Very thorough and professional. I wish they did contacts or at least measured for them.
Jan 15, 2024
Very well organized and professional.
Jan 15, 2024
Everyone I interacted with was kind and respectful
Jan 15, 2024
The staff is very kind and welcoming. The assistant that did my eye exam was great. She takes her time, asks me questions to make sure I get the most accurate lens prescription.
Jan 13, 2024
Everyone was friendly and quick to diagnose my issue
Jan 12, 2024
Everyone was friendly and helpful. There was little or no waiting.
Jan 12, 2024
Everything was done with courtesy and professionalism
Jan 12, 2024
Dr. Altman was patient, knowledgeable and friendly.
Jan 11, 2024
Met with Dr Paul regarding eye infection. He took care of the and more and I would like him to know I took the 40mg of Prednisone when I got home and and currently on 60mg daily for now. Thanks for all you did yesterday.
Jan 11, 2024
Doctor canceled my appointment after I requested information about another lens. I stated several times that I wanted to keep my surgical date. I have been waiting for months for this time slot and had arranged my business coverage and vacation. The doctor canceled anyway.
Jan 11, 2024
Always a positive experience knowing the care I am receiving is from knowledgeable, experienced professionals.
Jan 10, 2024
courteous, professional appointment.
Jan 10, 2024
Members of the team I worrked with were prompt, courteous and professional.
Jan 9, 2024
Dr. Kirber is an excellent Doctor.
Jan 9, 2024
DrZuckerman is great very thorough and nice explains everything. Elizabeth is allways a pleasure. Thank you
Jan 8, 2024
Everyone was very welcoming and efficient
Jan 8, 2024
I was given professional care by the participating team and I was seen near my appointment time.
Jan 8, 2024
Dr Stanley answered all my questions. Staff professional, friendly. Rachel very helpful when choosing eyeglasses
Jan 8, 2024
Very professional staff and friendly. Spent enough time with me to answer my questions and concerns.
Jan 5, 2024
Polite staff. Prompt, thorough examination!
Jan 5, 2024
Everyone is attentive, friendly, and professional..
Jan 5, 2024
Total professional from the time you enter and through out the visit and on time
Jan 5, 2024
Very nice people prompt with appointment Very thorough exam.
Jan 5, 2024
I received attentive and thorough care
Jan 4, 2024
New Milford office is a more relaxed experience.
Jan 4, 2024
The staff was prompt and courteous. The doctor was knowledgeable, did a thorough exam and explained each step
Jan 3, 2024
I was very pleased with the Dr Zamecki’s knowledge and manner. Her explanations were clear and helpful.
Jan 3, 2024
Dr Daccache surpassed my expectations in rectifying my vision problem with surgery. Looks like a homerun.
Jan 3, 2024
Friendly, service oriented. Docs are great and it shows in each and every staff member interaction I've had.
Jan 3, 2024
Comprehensive array of eye care services and healthcare
Jan 3, 2024
Dr Marconi and her staff are wonderful but it’s very hard to get to speak with someone on the phone regarding appointments.
Jan 3, 2024
The people are great fully helpfully and pleasant
Jan 3, 2024
I called early in the morning and was able to be seen very quickly. Registration was fine and I only waited about 5 minutes for Dr. Burstein to come into the exam room. He was courteous, efficient, knowledgeable and very easy to speak with. I left with a diagnosis and prescription to be filled. Exactly what I was hoping for! Thank you all.
Jan 3, 2024
Danielle and Jessica are the first persons representing your company. On the phone and in person they were friendly, informative and patient. Dr. Zamecki was both professional and informative. I was impressed with the overall kindness I experienced.
Jan 1, 2024
A year ago I had an appt that I thought was routine, but upon examination Dr. Altman informed me that I needed surgery, immediately. He was so calm and took the time to explain it to me, I was put at ease and trusted that I was in good hands. I still feel that way. I would highly recommend Dr. Altman and the staff at Danbury Eye Physicians & Surgeons
Dec 29, 2023
Dr Altman is the best!!
Dec 29, 2023
Everything was as expected.
Dec 29, 2023
All went well and was very efficient.
Dec 29, 2023
Always, the appointments with Dr. Deccache are well timed between patients, greeted each time by courteous and professional staff and preparation for the doctor's exam. Dr. Deccache is prompt and states the status of my vision each visit precisely, leaving no question unanswered.
Dec 29, 2023
The examines and tests were very detailed. The staff explained each one. I was treated also with courtesy and patience as a hard-of-hearing patient.
Dec 29, 2023
Everyone is very nice and knowledgeable.
Dec 28, 2023
The doctors at Connecticut Eye are amazing. Thoughtful, smart and conscientious. I have seen several drs in the practice and find each of them to be that good.
Dec 28, 2023
The very BEST, quality care is given to each patient. Dr. Paul is beyond words outstanding as is his two assistants. EXcellent attention from all.
Dec 28, 2023
Smooth running factory. Pleasant personnel, short wait times, great doctor
Dec 28, 2023
I was having dry eye issue in my right eye and couldn’t figure out what was going on after seeing multiple doctors. I was probably in office for 15 minutes and the doctor took care of the problem very quickly and knew what the issue was right away. Would definitely recommend seeing them.
Dec 28, 2023
Staff and doctor were kind, informative and professional.
Dec 28, 2023
Dr. Burstein was very professional and informative . All of the staff were friendly and helpful.
Dec 28, 2023
The atmosphere is friendly. They were on time. Very good experience.
Dec 28, 2023
Love. Dr.DaCache. He is so gentle and reassuring.
Dec 23, 2023
Impossible to get an appointment
Dec 22, 2023
In and out in no time at all. Was seen on scheduled time.
Dec 22, 2023
Roseanne is great. Always helpful and cheerful. Appointment scheduling was very accurate. I appreciate the senior discount. Excellent and prompt phone follow-up to my call requesting an appointment.
Dec 22, 2023
Everyone is friendly and polite Very knowledgeable and helpful Professional; professionals
Dec 21, 2023
Very efficient run well staff.The doctor and the rest of the staff are very thorough and do not rush thr paients.I highly recomend this office to anybody who is looking for a great ophthomologist and staff.
Dec 21, 2023
Friendly from the moment I arrived. Was response to any questions and exam couldn't have gone any smoother
Dec 21, 2023
Very nice and very professional. Dr. Altman and his staff are wonderful.
Dec 21, 2023
Great staff and Dr Tantri is amazing
Dec 21, 2023
The wait time is pretty BAD.
Dec 21, 2023
Everyone in office is professional and friendly. Things are very well organized also!
Dec 21, 2023
The service I received was professional, personal, kind, extremely detailed and clearly explained. I always feel well taken care of and feel that the doctors and technicians all take their jobs and duties very seriously. As a patient I feel that I am viewed as important.
Dec 20, 2023
Dr kirber is great as are his staff.
Dec 20, 2023
Very professional, caring and I would highly recommend their services......
Dec 20, 2023
Easy to make appointments, Elaine and staff are wonderfully helpful, friendly, and knowledgeable..
Dec 20, 2023
I had excellent customer service with each person I met during my visit.
Dec 19, 2023
Was able to schedule an appointment the same day of my call to see the Dr.
Dec 19, 2023
Caring, articulate staff and Doctor...explains things clearly
Dec 18, 2023
From staff to dr Paul very nice competent and understanding
Dec 18, 2023
Dr. Margaret Marcone was efficient, informative, and extremely friendly. I enjoyed meeting her and working with her. And Krissy (sp?) was wonderful!
Dec 18, 2023
I have always have been taking care of by the whole staff of the Danbury Eye Physicians office in a very professional way. It is extremely comforting to have such good care.
Dec 17, 2023
I am pleased to Have my appointments at Danbury Eye Consultants. The care and services are excellant. Riichard Kovacs
Dec 17, 2023
The New Milford facility and staff were outstanding. Will not hesitate to schedule an appointment there again.
Dec 16, 2023
I’ve been a patien here for many years and I’ve always had good experiences. Excellent and friendly knowledgeable staff.
Dec 15, 2023
The Dr. and staff were very nice and thorough
Dec 15, 2023
Treated respectfully and promptly,very thorough and explained everything clearly
Dec 15, 2023
Our first visits were great! Very professional and thorough. We are extremely pleased with all aspects of our appointments
Dec 15, 2023
Great staff and Dr, Tantri is very knowledgeable and professional with a great patient manner, always friendly and upbeat.
Dec 15, 2023
I have been going to Dr. Altman for several years. Excellent care.
Dec 15, 2023
Great Dr. visit experience. Very efficient crew with little wait / wasted time. Thank you.
Dec 14, 2023
The doctors at Connecticut Eye Consultants PC are the absolute best! Not only would I recommend them, but I have done so many times for friends and family. They combine the most advanced modern skills and technology with old-time bedside manner. Plus, the office staff are efficient and very pleasant. If they could have received six stars, then I would have given them that. Conrad Ehrlich
Dec 14, 2023
Dr Marcone is an excellent doctor. She is kind and explains everything
Dec 14, 2023
Very professional staff.
Dec 13, 2023
Made the process easy. Explained options to me and provided guidance in making my selection
Dec 13, 2023
All the people at Dr Kirber's and Tantri's office are very personable, caring individuals. Always pleasant, knowledgeable and willing to answer all your questions.
Dec 13, 2023
The entire staff is extremely helpful and pleasant to deal with.
Dec 13, 2023
Very professional, organized and friendly.
Dec 12, 2023
Everyone is so pleasant and professional
Dec 12, 2023
This office is run very well. The people at the desk are always upbeat and friendly.
Dec 12, 2023
Very nice people, but the whole practice is too big for older people.
Dec 12, 2023
Prospect / Danbury locations are not convenient for where I live in Woodbury
Dec 12, 2023
Courteous, very pleasant staff!
Dec 12, 2023
Great office. Great doctor (Dr. Johar). Need cataract surgery and I feel totally comfortable with the treatment I will receive.
Dec 12, 2023
Great professional and friendly staff,
Dec 11, 2023
Each appointment with Connecticut Eye Consultants has been primarily on time and thorough. The staff is generally friendly and helpful and the attending physicians are pleasant and thorough.
Dec 11, 2023
It was only my first appointment but it appears that you do not overbook, which is anathema to me. Everyone was professional (very important) and I was treated well. I have found that now that I am old (81) many younger people act as though I am simply taking up space, useless, and probably not enjoying fullness of my capacities.
Dec 11, 2023
I was able to get an appointment quickly for my issue. Dr. Seaforth explained everything to me, was extremely knowledgeable and personable.
Dec 11, 2023
You guys are the best, very profeccional friendly, the doctor are very good all of them especial doctor Marcone, She’s very good doctor very profeccional, I give you all 5 Stars .
Dec 11, 2023
I like the office and doctors but wait time is always a problem. Always have a LONG wait time to be seen and finish appointment. It’s always a several hour visit.
Dec 10, 2023
The whole staff was great. Dr Restivo (spelling?) was so helpful, great bedside manner. Lauren (spelling?) and Kiley (spelling?) were so helpful and reassuring. Dr Restivo answered all of my questions, even though i asked several questions more than once.
Dec 9, 2023
Always thorough, pleasant attention and expertise
Dec 8, 2023
Dr. Daccache is a wonderful doctor. He has helped me over the last ten years. I noticed my eyesight changed over the holiday season ten years ago. The subtitles on the TV were wavy but I put it off for a couple of weeks because the kids were home from college. Dr. Daccache immediately saved my eyesight. I lost some peripheral vision because I delayed my visit.
Dec 8, 2023
As sad as I am that Dr Bill Kirber is retiring I am happy for him. However I sincerely hope another ophthalmologist with Bills skills and care can be slotted into his spot in the Lakeville office. After having benefitted from Bills eye care for three decades plus the convenience of the Lakeville office for those of us in the far Northwest Corner is important to the surrounding communities.
Dec 8, 2023
Professional staff and practice. Could not be more satisfied.
Dec 8, 2023
All staff is friendly and supportive
Dec 8, 2023
Efficient and timely service. Ease of use. Doctor extremely pleasant and knowledgeable. Explained my needs clearly.
Dec 8, 2023
Service is prompt, thorough and courteous. (BTW, I don't believe in a 10 rating for anything.)
Dec 8, 2023
Everyone always very pleasant and very helpful
Dec 8, 2023
Prompt appointment and not a long wait.
Dec 7, 2023
I am very fortunate to have Dr. Zamecki for all my eye care needs and concerns. She is a very capable and caring physician. She always takes the time to address all my concerns and needs.
Dec 7, 2023
I love Connecticut eye consultants. Dr Marcone is absolutely phenomenal. She is the best.
Dec 7, 2023
Very good Opthamologists.
Dec 7, 2023
I felt very comfortable being examined by Dr. Marcone. She had a great way of putting you at ease as did her staff. She explained what she saw in my eyes and let me know why she was doing what she did. I had a complete eye screening and felt she took her time in checking every aspect of my eyes.
Dec 7, 2023
Professional treatment. Knowledgeable staff.
Dec 6, 2023
Dr Ruggierio was very professional, prompt and explained his findings, medication & plan succinctly and in a thoughtful manner.
Dec 6, 2023
Everyone is efficient snd friendly.
Dec 6, 2023
I have been a patient here for many years. I had a wonderful experience with all who treated me recently. I had a great experience with Dr. Ruggiero. His experience, patience, throughness were well appreciated
Dec 6, 2023
Everyone in the office was pleasant and professional. The doctor was kind, answered questions, and did not rush the appointment.
Dec 6, 2023
Friendly, efficient and professional
Dec 6, 2023
Always been very satisfied with Dr.Kirber’s office visits in Lakeville, Ct. He will be missed!
Dec 5, 2023
Dr. Kirber is amazing. He took a great deal of time with me to explain my test results. I have a great deal of confidence in him. His staff were friendly and accomodating.
Dec 5, 2023
Everyone on the staff is friendly, courteous, and professional from the check-in and check-out team, to the technicians, and ultimately the physicians. The wait times have greatly improved and the overall process from arrival to exit is efficient.
Dec 5, 2023
Very fast,everyone was very helpful and kind
Dec 5, 2023
Dr. Tantri is always positive and timely. The office staff are well organized and it’s nice to see that the recent transition has not impacted the high level of service that I have always appreciated as a patient.
Dec 4, 2023
Dr Daccache is an excellent doctor. He is personable, engaged and explains as he goes along. He has pretty much saved my right eye. I feel very safe and comfortable in his care. Also, his assistant, Giovanni, is so good at his job. An exemplary team !
Dec 3, 2023
I have been taking care by eye care consultants for many years and I’m very satisfied with the doctors and the staff! I recommended for friends and they all were very satisfied !
Dec 3, 2023
The receptionist was not friendly at all. And the wait time was a bit long. But the medical assistant and the doctor made it completely worthwhile. They were amazing.
Dec 1, 2023
Wonderful experience at Danbury Eye. I had a very comprehensive exam and I felt totally care for. The staff were all friendly and responsive. The doctor spent a great deal of time with both myself and my hubby and thoroughly explained everything.
Dec 1, 2023
The doctor was extremely unprofessional and it was very sad that I, a long standing patient having undergone recent eye complications, would be treated so poorly. This was so disheartening, as I only have vision in one eye, and the demeanor of the doctor was both upsetting to patients as well as his staff. Please contact me if you have any questions. Thank you for you time, and consideration.
Nov 30, 2023
Staff are very friendly and patient
Nov 30, 2023
It's difficult to get an appointment.
Nov 30, 2023
I’ve been Dr. Kirber’s pt for years now-couldn’t recommend a more competent physician.
Nov 29, 2023
Many doctors with special focus mean quality assessments and treatments.
Nov 29, 2023
The doctor is excellent and the medical assistants are very good. However, I always wait at least an hour and once I waited an hour and a half. The women in the front office were not very sympathetic or helpful about it.
Nov 29, 2023
Everyone is friendly, cooperative, helpful and very professional!!!!!!
Nov 29, 2023
Efficiently and warmly greeted. Technician efficient and pleasant. Dr. professional and communicative.
Nov 28, 2023
Prospect office, very professional staff. Doctors are pleasant and supportive, making asking questions very easy.
Nov 25, 2023
Always very happy with this group overall, everyone is pleasant, professional and dedicated.
Nov 24, 2023
I liked the practice so much, I recommended my daughter to become a patient of yours. I have been seeing Dr Johar for 4 or 5 years and she has been just great.
Nov 24, 2023
Dr Scartozzi handled a complicated problem and potentially saved my eyesight. Other physicians were available and attentive during holiday weekend emergencies and every member of the team I have encountered during multiple visits has been a consummate professional. I feel very fortunate to be their patient.
Nov 23, 2023
NURSES AND DR DACCAHE WERE WONDERFUL
Nov 23, 2023
Always a great experience with the staff and physicians.
Nov 23, 2023
All of your staff from receptionist to check out has always been friendly, courteous and efficient. Dr Burstein gets an a+, as usual.
Nov 22, 2023
The wait time for my appointment was reasonable. The tech who dilated my eyes and checked my script was very receptive to my needs and questions. Dr. Ruggiero was his usual kind,caring and informative self. The office staff was helpful in scheduling upcoming needs. Thank you.
Nov 22, 2023
All associates are professionals.
Nov 22, 2023
everyone in the office is consistently professional, punctual and friendly
Nov 22, 2023
I’m a longtime patient. Love the way to staff treats everyone like family don’t change. Keep up the good work.🙂🙂
Nov 21, 2023
From the time of entry to exit I was treated like a valued customer/patient. Any questions I had were quickly and professionally answered.
Nov 21, 2023
Friendly, efficient staff
Nov 21, 2023
I have always been treated very well by the staff and exceptionally by Dr, Daccache.
Nov 21, 2023
Very professional throughout visit.
Nov 21, 2023
I was listened to. That made a difference.
Nov 19, 2023
I have spoken very favorably to friends about Danbury Eye Physicians because of their success in treating my cataracts and other issues
Nov 19, 2023
Your Dr listens to you when you tell him what is going on and then explains everything to you on what he is doing. He doesn't rush you out with out talking to you
Nov 19, 2023
From my entrance to the examination room, I was treated as an important individual. I am so thankful that Dr Tantri has helped me!
Nov 18, 2023
Dr. Kirber is a fine optometrist who takes great care with his patients. We will all miss him very much when he retires.
Nov 17, 2023
Because I live in a continuing community I am very cognizant of people with physical disabilities/handicaps. I fall into that category and noticed a number of patients in your practice also are limited in abilities. I needed to use your restroom during my visit yesterday. The “room” is woefully in need of updating and most likely would not pass Danbury’s Health Department requirements for furnishIng a restroom for public use. In fact, I was nearly trapped inside as there was almost no room for me and my necessary walker. Your building serves a tremendous number of patients…update that bathroom and get with the proper facility!!!
Nov 17, 2023
Good doc and staff but long wait.
Nov 17, 2023
Appointment went smoothly. Follow up revealed stable condition. See you in one year.
Nov 17, 2023
The entire staff is friendly, professional and thorough.
Nov 17, 2023
Dr Paul Ruggiero is very knowledgeable and professional. He listens, explains and genuinely takes an interest in ensuring your vision health and your quality of life. Everyone on staff was welcoming and respectful and helpful.
Nov 16, 2023
Always on time and very friendly staff and thorough exam.
Nov 16, 2023
I've already sent three people to the practice, including my two adult daughters.
Nov 16, 2023
Always a pleasant experience. Doctors and staff are efficient and friendly.
Nov 16, 2023
Everyone was kind, helpful, friendly and knowledgeable. I felt I receive a thorough exam
Nov 16, 2023
Love Dr. Scartozzi and his staff.
Nov 15, 2023
Everyone in office very kind & patient. Many smiles. They r very busy but take each patient as an individual & greet them by name.
Nov 15, 2023
From the reception desk thru check-out each person is always professional, pleasant, patient and willing to help. This has been my experience for all the years my family and I have been treated at your facility. I have a comment about my physician in a later statement..
Nov 15, 2023
Consistent and excellent service!
Nov 15, 2023
I typically don't recommend medical services - that's the job of professionals.
Nov 15, 2023
Extremely professional and friendly!
Nov 15, 2023
I have gone to the Prospect, Ct. office twice & have more appt. there.Each one of the staff is friendly, courteous , helpful & professional; not to mention how well they explain all procedures .
Nov 15, 2023
Kind staff...little to no wait times for appt!
Nov 15, 2023
Eye examinations were thorough and well explained when given. Dr.Altman discussed results of examination clearly and thoroughly. He took time to carefully answer all my questions and concerns about choices of treatment.
Nov 15, 2023
Appointment keep on time. Everyone including the doctor were professional and courteous. All concerns were addressed.
Nov 14, 2023
Most of the doctors are very good at what they do, but I encountered one who did not give me the correct prescription for my glasses twice.
Nov 14, 2023
Talented doctors, a caring staff and a well run office
Nov 14, 2023
Dr, tabtri is extremely caring and thorough he takes as much time as I need to ask questions and always explains his answers. . Facility is very clean and office staff are very pleasant.
Nov 14, 2023
Great doctors and excellent care
Nov 14, 2023
everyone is very pleasant and efficient, i would like to see the wait time a little shorter.
Nov 14, 2023
Easy to schedule appointment; seen on time day of appointment; technician was teriffic; Dr. Burstein was informative and helpful as always; easy checkout, payment and schedule next appointment (but appointment was further out and less convenient than I would have preferred due to Dr. B.s booked schedule).
Nov 14, 2023
Very thorough and kind Dr and personal
Nov 13, 2023
The doctor was running about 45 minutes late, and when I finally got to see him he spoke so much and so quickly I didn't get the chance to ask the questions that I wanted to ask.
Nov 13, 2023
A Doctor with am impressive and earned reputation. A staff with outstanding people skills.
Nov 13, 2023
They were professional and efficient. I was helped by the friendly staff in a timely manner.
Nov 13, 2023
Dr. Kirber was the best. So sorry to learn of his retirement. He will be missed greatly. He saved my sight.
Nov 11, 2023
easy to deal with people in the office, very informitive and fast experience
Nov 11, 2023
Competent, competent, competent, that is all one should require from a medical professional.
Nov 11, 2023
Friendly staff, Dr. Tantri is excellent. Very thorough and explains everything so you know what you're problems are and what he can do to help you with them.
Nov 10, 2023
I had an urgent issue with my eyes. I called and was able to make an appointment the same day.
Nov 10, 2023
The staff and doctors are very kind ad friendly.
Nov 10, 2023
Dr Tantri takes the time to explain exam findings and his support staff are all courteous and helpful.
Nov 10, 2023
Efficient, friendly, immediate attention given to a recent injury. The attending physician was informative and direct prescribing a successful solution to my issues.
Nov 9, 2023
Excellent technicians and doctors
Nov 9, 2023
Everything was fine. All the questions I had were answered. Avinash P. Tantri, MD Ophthalmology was my doctor
Nov 9, 2023
Efficient and friendly service.
Nov 8, 2023
The physicians are not only extremely knowledgeable but are also caring, kind, and friendly. Especially Dr. Zuckerman, Dr. Daccache, Dr. Altman, and Dr. Ruggiero
Nov 8, 2023
Dr. Altman and his staff were nice and thorough but the time duration of the appointment is always so long.
Nov 8, 2023
My exam was through. All of the employees that I came in contact with were pleasant efficient and professional. I feel that I was well taken care of.
Nov 8, 2023
Dr. Kirber is the best in the business!!!
Nov 8, 2023
Friendly, professional service
Nov 7, 2023
Dr Johar’s explanations to me regarding my eyes put me at ease and let me know what to expect in the future.
Nov 6, 2023
Too difficult to get an appointment
Nov 6, 2023
Everyone was kind, courteous, helpful and professional. Dr. Zamecki manifested confidence and expertise in her field.
Nov 6, 2023
Appointment started on time. Professional, courteous service provided.
Nov 6, 2023
The doctors skills here are amazing! We can trust them!
Nov 6, 2023
Would give a ten as the premises are clean and the staff professional. I work in healthcare and question the paperwork for an eye exam that asks questions regarding a patient sexuality. Not DEI-friendly and no other provider asks similar questions. Please explain.
Nov 6, 2023
Very professional and thorough exam.
Nov 5, 2023
Great doctors with my care being paramount.
Nov 3, 2023
Office is friendly and professional. I have done extensive research on cataract surgery and some of my questions were not answered completely to my satisfaction, but overall I feel good about choosing this provider to perform the surgery
Nov 3, 2023
very friendly and helpful staff. Welcoming and professional.
Nov 3, 2023
Dr. Stanley is an excellent specialist!
Nov 3, 2023
CT Eye Doctors and staff are very friendly, professional and knowledgeable.
Nov 2, 2023
Dr Marcone is lovely. She is patient and answers all questions. Staff is very kind too.
Nov 2, 2023
Very attentive to their patients and very knowledgeable.
Nov 2, 2023
Dr Ruggiero was wonderful--professional, informative, told me each step what he was doing and why. He could not have been better or more pleasant. The tech or MA did not explain any of the tests or procedures she performed. When I first went into the room, she looked in my eyes and called someone else in, a young man, who without explanation or saying anything shined a light into my eyes and brusquely checked if my pupils dilated. He then left without explanation and another female nurse came in and did the same thing, except she explained what she was doing and why. The entire episode was handled discourteously.
Nov 2, 2023
I thought my insurance covered the entire checkup and was surprised to have to pay $75 fee for "Refraction" . I believe I should have that returned. Doc was great. His assistants both were great! I thought my eyedrop 10 minute wait was much longer than that but have no proof since I was blind the entire time!
Nov 1, 2023
Best place for anything eyes !!
Nov 1, 2023
Dr. William Kirber is professional, knowledgeable and thorough. He will be much missed after he retires in March, 2024.
Nov 1, 2023
I have received excellent eye care over the years. I was sorry to learn that Dr. Kirber is retiring. I look forward to his replacement.
Nov 1, 2023
Been going to Doctor for years. He saved my eyesight.
Nov 1, 2023
Everyone was professional and all questions were answered.
Nov 1, 2023
Your Drs are the best and the support and business staff are so kind and helpful.
Nov 1, 2023
Very thorough professional and friendly.
Nov 1, 2023
Dr. Paul and staff are wonderful. Very patient and supportive..
Nov 1, 2023
Everyone on the staff was welcoming and professional.
Nov 1, 2023
I was asked when I was with the intake nurse if I wanted a refraction test at the cost of 75 dollars and I said NO. When I checked out, I was told I was going to be billed for my copay, which I was fine with. When I got home, I saw my card was charged alot more than my copay. When I called the practice they said I was charged for a refraction test. I told them I did not authorise it and I still have not received my refund. Make sure you get a redeipt when you check out. I wish I did.
Nov 1, 2023
Everyone in your office met ours needs, was kind, helpful and skillful.
Nov 1, 2023
My appointment was thorough. Everyone in the office works together well.
Oct 31, 2023
Could not have been more pleased from the time Iwas meet at the reception diesk, to the staff and Dcotor who examined me.
Oct 31, 2023
Each and every time I have had an appointment with Dr. Paul, all the staff has been very courteous and cooperative. I enjoy going there for my appointments.
Oct 31, 2023
Efficient, knowing of optical issues, kind.
Oct 31, 2023
Everybody I dealt with was very knowledgeable and friendly and answered every question that I had.
Oct 31, 2023
I found it rather odd that I had to pay $55 in order to get a new prescription. The technician's explanation was vague and she summed it up as "a sign of the times." What exactly is the $55 for??
Oct 31, 2023
The staff was very helpful
Oct 31, 2023
It will be hard to transition to a new provider. Dr. Kirber has been available for my emergencies and I was sad to learn of his upcoming retirement!
Oct 31, 2023
Under challenging conditions the entire team performed at the highest level. Thank you, Thank you.
Oct 30, 2023
All staff were pleasant, courteous and attentive and Dr Tantri was thorough, engaging and profession
Oct 30, 2023
Too much waiting between different parts of exam
Oct 30, 2023
The people were very nice and I did not wait long but I left confused on my next steps.
Oct 30, 2023
Dr. Marcone is and excellent eye doctor.
Oct 30, 2023
From receptionist to nurse to MD, service is professional, friendly, skilled and timely. Do miss being reminded to get a card by mail when it's time to make an appointment.
Oct 30, 2023
Everyone was helpful. Explained what was being done. Very professional. Ralph piccini
Oct 30, 2023
I was seen in a timely manner, questions and concerns were answered, everyone was professional and helpful.
Oct 30, 2023
Staff were all very helpful and clear with their information. Couldn't help but overhear them being exceptionally patient with other customers/patients who were less than attentive when listening to the answers of the questions they'd asked, this making the staff have to repeat themselves many times. I was treated with kindness, empathy, and care, which I truly appreciate.
Oct 30, 2023
Very friendly + professional.
Oct 29, 2023
Prompt friendly and professional service. Staff and doctor answered all questions.
Oct 27, 2023
Staff is great and very professional. Exam went smoothly. Very satisfied.
Oct 27, 2023
The attending and care that all staff has for all patients and companions is so polite, and respectful, that I feel like I can trust and could make many people trust as much as I do!
Oct 27, 2023
Dr. Tantri has taken very good care of me. He is as compassionate as he is competent!
Oct 27, 2023
The only problem I had is that I was asked if I had any questions before the procedure and not after. Other than that the visit was good
Oct 27, 2023
Friendly, well maintained office. Staff very personable- they smile!!
Oct 26, 2023
Appointments are handled in a timely manner and staff is helpful,friendly and competent. Dr. Decache is very down to earth and helpful.
Oct 26, 2023
The doctor and technicians were amazing.
Oct 26, 2023
All the staff I came in contact with were very helpful and very friendly. Dr Daccache was wonderful. This was a much better experience this time than with a previous retinal doctor.
Oct 25, 2023
All the staff is very friendly and personable. Have going there for quite some time now. Macular degeneration is not fun , but they have it under control.
Oct 25, 2023
The staff member are really funny and always on a good mood. I wish everyone was like that.
Oct 25, 2023
I am bery confident in Dr Zuccerman. He knows my history so well. Also , the ofgice is close and very convenient forr me.
Oct 25, 2023
Dr. Paul Ruggerio was wonderful. Gave me an excellent eye exam and is very honest. 06/12/2
Oct 25, 2023
You have a well run office and makes a visit there a pleasure.
Oct 25, 2023
I think the Kirber/Tantri team and their support staff are very good. I like the care I get and the time they spend on my questions is sufficient for my needs. I think the transitional issues, lack of communication about appointments and lack of database transfer from old system to new could have been avoided.
Oct 25, 2023
As always. The best care you can get!
Oct 25, 2023
I have been coming to Dr Kirber for many years. He’s top notch! Kind of leery to start over with someone new. Liked when it was a small “private “ practice. Very personable.
Oct 25, 2023
I had a follow up appointment with Dr Zuckerman after my cataract surgery. He informed me of everything I needed to know
Oct 24, 2023
Great service Regards 👏 👍
Oct 24, 2023
I have been a patient of Dr.Kirber (Lakeville) for many years. He has been a great doctor and caregiver. I appreciate all he has done for me over these many years.
Oct 24, 2023
Turns out, this was to be my last visit with Dr. Kirber, who is retiring. He had been caring for me for many, many years. Needless to say, I have mixed feelings about his leaving and would be unable to recommend anyone to someone I won't meet for 6 months.
Oct 24, 2023
Efficient, professional friendly office and all staff
Oct 24, 2023
I had one emergency and one cause for concern. Both handled flawlessly by staff. Getting me in to the office the same day.
Oct 24, 2023
Everyone was very nice, professional and helpful.
Oct 24, 2023
All the people working in this office are very helpful, pleasant and that’s a place I want to go to.
Oct 24, 2023
Caring docs and supportive staff.
Oct 23, 2023
Always professional and efficient. No long waits.
Oct 23, 2023
Dr Tantri and his staff are the best!!
Oct 23, 2023
Dr. Scartozzi & the team literally saved my sight- after a torn retina!
Oct 23, 2023
Courtesy and professionalism. Amazing equipment Dr Zuckerman absolutely the best.
Oct 23, 2023
Everyone was professional, thorough and friendly.
Oct 23, 2023
THE NURSES ANDSTAFF ARE VERY KIND AND FRIENDLY THEY TAKE CARE OF YOU AND DR JANGI EXPLAINED ALL ABOUT SURGERY AND VERY KIND I WOULD RECOMEND CONN. EYE TO ANYONE!!!
Oct 21, 2023
Efficiently run office with friendly upbeat staff. My condition was fully explained. My fears which arose from a poor diagnosis at a vision center were allieved.
Oct 20, 2023
My appointment was with Dr Seaforth, she was fantastic I couldn't have been happier.
Oct 20, 2023
I answered very likely based on years of experience. However, because Dr. Kirber is retiring it's hard to say until after I meet his replacement. That's assuming there is one! Dr. Tantri is awesome too but isn't taking new patients.
Oct 20, 2023
Everyone I’ve met and dealt with were helpful, knowledgeable and made me feel that they truly care. You should be very grateful that they work at your facility.
Oct 20, 2023
Excellent results from cataract surgery. Friendly atmosphere.
Oct 20, 2023
Dr Zamekie is an excellent eye surgeon.
Oct 20, 2023
Everything is great. The doctors and entire support staff are friendly and explain everything in a way that I can understand. The office is clean, bright and well organized. I always feel well cared for and comfortable.
Oct 20, 2023
Top notch ophthalmologists
Oct 20, 2023
Your business is ne of the best run that I have ever experienced. It is well organized and I can see that a lot of thought went into formulating your office procedures. Without exception, all of the medical and administrative staff are knowledgable and well trained. I always feel that I am treated with respect. Most importantly, the medical care is unsurpassed. I am gratefull for the excellent care that I have received over the years.
Oct 20, 2023
From start to finish everyone was helpful and professional.
Oct 20, 2023
Everyone was very pleasant and knowledgeable
Oct 19, 2023
Elaine is very professional and informed about hearing loss and hearing aids. She gave me a hearing test and explained remedial options. This office staff was helpful and the office suite well appointed.
Oct 19, 2023
Good service knowledgeable doctors
Oct 19, 2023
convenient locations, excellent dr's and staff. one draw back is difficulty getting an appointment near term (which also tells you that they are good at what they do and are in demand)
Oct 19, 2023
It is next to impossible to call and talk to someone who schedules the appointments. I called 15 times (no exaggeration) and left two voicemails and never got a call back. Very frustrating! Everyone else in the office is great…
Oct 18, 2023
The immediate response when calling for an appointment or a problem. The medical staff. the office staff, and Dr. Dacccache also DR. Ruggiero are excellent at their profession.
Oct 18, 2023
Took me on time, and staff and doc were very thorough and very kind.
Oct 18, 2023
Doctors and staff were professional, caring, and efficient. Doctor spent time answering questions and his exam was thorough. Patient, who is currently suffering dementia, was comfortable throughout the entire process. I will continue using this eye group, as I have been a patient for several years because of the excellent services I feel I receive.
Oct 18, 2023
Visit with doctor scartozzi was on time. May be some waiting between procedure, but not extensive. Compare with doctor Zuckerman where we have waited 1 hour plus before we ever got out of the general waiting room.
Oct 17, 2023
The practice is very efficient. I never wait more than 5 minutes in the waiting room. People are friendly and knowledgeable. Dr. Bernstein always takes the time to explain any issues and is always willing to make suggestions.
Oct 17, 2023
Doctor is courteous, detailed and respectful. Her work on my eye was painless and precise.
Oct 16, 2023
I felt very comfortable and taken care of at my appointment with Dr. MARCONE. She is friendly and knowledgeable and made me feel at ease! It’s my third time visiting her and I felt I was in good hands!
Oct 16, 2023
Trouble getting an appointment.
Oct 16, 2023
I was seen in a prompt timely manner and all the staff were friendly and efficient. I felt I was examined thoroughly and my condition (or lack of it) was explained patiently, in detail, and in easily understood terms. I was given a list of options, with pros and cons of each, and felt under no pressure to either decide immediately, or to be 'sold' on anything.
Oct 16, 2023
Service is consistently a "10" all around from reception staff to doctors
Oct 16, 2023
Staff is very professional and friendly. My Doctor is absolutely the best. Robert the gentleman who takes the photo’s of my eyes is great.
Oct 16, 2023
Dr Marcone took her time to examine My son and also sought other consultant opinion.. the staff were friendly and explained every step on the way to me
Oct 16, 2023
Impressed by the entire practice/ state of the art equipment/ and knowlegable staff
Oct 16, 2023
Friendly, efficient staff.
Oct 15, 2023
A wonderful experience in every way.
Oct 14, 2023
Doctor Altman was pleasant and very informative
Oct 14, 2023
Elaine Raccio has been my hearing aid specialist for 3+ years. Elaine is patient, caring, helpful and able to resolve my hearing issues. I am very comfortable working with her.
Oct 14, 2023
Staff is very kind and professional
Oct 13, 2023
I’m a patient of Dr Ruggiero. Dr Ruggiero and his staff are very professional and knowledgeable…..they take the time to explain treatments and answer questions. I have recommended your office to family and friends.
Oct 12, 2023
Everything went very well. The only strange thing was that you made my appointment for your lunch hour and office was locked.
Oct 12, 2023
I’m very happy with Dr Restivo. Just wish I had been able to see him in July or August or September.
Oct 12, 2023
Are very professional and caring, physicians, and staff. Extremely pleased with Dr. Daccache and Dr Paul. Mike Morgan
Oct 12, 2023
Dr Altman & Dr Zumeki are both fantastic physicians who are fantastic in what they do. Waiting times in Danbury could be improved. Bookings seem to be too tightly scheduled
Oct 12, 2023
Comfortable waiting area, taken in a timely manner, excellent doctor, welcoming medical personnel. thorough
Oct 12, 2023
awesome they are all wonderful and compassionate people that work there my doctor is awesome
Oct 12, 2023
Everyone is so kind and caring
Oct 12, 2023
Everyone is nice. Everyone is genuinely concerned about your eye health and comfort. Dr. Scartozzi is very thoughtful and so are all the assistants and technicians. Everyone at the front desk is very polite a d helpful.
Oct 12, 2023
On time, caring and excellent examination.
Oct 12, 2023
Dr. Daccache did not even know why I was there b
Oct 11, 2023
Dr. Johar is a wonderful doctor.
Oct 11, 2023
excellence, expertise and friendliness
Oct 11, 2023
All the staff was great. The staff and Dr. Johar took the time to answer all of my questions and explained things thoroughly.
Oct 11, 2023
Efficient, caring staff and top notch physicians. I felt I received a thorough and state of the art exam.
Oct 11, 2023
I love the attention but is really sad that now they don't accpet Husky insurance and I have to find a place to get the eyeglasses
Oct 11, 2023
Very professional practice. Doctors are very caring and very thorough. The doctors keep you informed and take time to answer your questions.
Oct 11, 2023
Dr Matthew Paul excellent doctor and his staff courteous and efficient
Oct 10, 2023
I am very pleased with Dr. Scartozzi and his Assistant Nurse, Heather. I like the feeling of being taking care of by a wonderful staff.
Oct 10, 2023
Nice staff, good service
Oct 10, 2023
Great staff from the front desk through the whole eye exam, convenient location and easy access into the building. Excellent Doctors
Oct 10, 2023
Solid, qualified members of the team.
Oct 10, 2023
I have been treated by this practice for 50 years. I feel very fortunate to have experienced the level of professionalism these physicians and their staff offer. I have always been treated with respect and kindness and felt listened to. This in not always the case in medical practices today. I am very grateful to Dr Paul who has directed my care.
Oct 10, 2023
I have been a patient for several years. The service is impeccable. The doctors assistants are polite, knowledgeable and sensitive to the patient. My doctor is a 10 rating, nothing more to say.
Oct 10, 2023
The organization of this office was incredible. The staff were on-time, courteous, and provided the information I needed in a way I could fully understand and also provided me the opportunity to ask questions. Very, very happy with my visit on October 9, 2023
Oct 10, 2023
Friendly, thorough, on time, and just an overall fantastic place.
Oct 10, 2023
All the staff are friendly, helpful and knowledgable. Patients are treated with respect. thank you
Oct 9, 2023
From the front desk to the especialist, they all did a good job.
Oct 9, 2023
Doctor Katherine Zamecki is VERY competent and knowledgeable. It was a comfort to be in her care. I have full trust in her diagnosis and prescribed therapies.
Oct 9, 2023
Friendly staff. Nice surroundings.
Oct 9, 2023
My visit to Dr. Nemecki was very Thorough & informative I was well Treated Thnk you Lorraine Ryan
Oct 9, 2023
Each member of the staff including Dr. Tantri and Sue at reception were punctual, polite and clearly competent. This is the best eye clinic inside of an hour of my residence. Furthermore, my eye issues are complex and have been my entire life (78 yrs now). I have been to the very best eye doctors for over 70 years; Dr. Tantri ( formerly of Lakeville Eye)and his staff are right up there at the top of the profession.
Oct 9, 2023
The beginning of the appointment was not pleasant. My vision was tested. Also was asked . Also, has anything changed , Etc. Yes, the floaters are back, increased in sized & the amount of them. I was then asked when did that start.( about a little more then a week before this appointment. She seemed to be up set. She said am I awhere that this appointment is a follow up from last August. Yes I know, however She asked me That question about from last August, any changes. I did have changes, they were very recent.I couldn't wait to get out of that room.I am sorry, to me she seemed to gave an attitude.not a smile on her face. I would rather do this in person with the doctor & the other assistant. (Who is very pleasant. )
Oct 9, 2023
It very easy to register and receive very professional service- everyone was very professional and knowledgeable- Thank you Joe Sheehy
Oct 9, 2023
Professional, kind, caring and so qualified! I've recommended this practice to several people and all have been very satisfied. So happy that excellent doctors are within a small travel distance.
Oct 9, 2023
Very good staff , all questions and concerns are very well addressed, will continue to use this practice, thanks
Oct 8, 2023
Nice waiting room, seen in a reasonable waiting time, helpful and pleasant receptionists. Dr John Stanley's receptive and patient mood was reassuring. Unlike the modern health industry, it is an easygoing environment where patients are identified by their names, not numbers. I will be back.
Oct 7, 2023
Prompt, courteous, knowledgeable. Explained in great detail what to expect and how they were going to proceed to correct or slow down issues and concerns.
Oct 7, 2023
Everyone attentive and helpful and polite
Oct 6, 2023
neutral because I had an appointment at 3:00 and got out of there at 5:00 too much waiting
Oct 6, 2023
The friendly caring detailed attention makes one feel so cared for and comfortable.
Oct 6, 2023
Everyone was nice. And they took me on time
Oct 5, 2023
Flow of office was confusing. Signage was inadequate. Office was hectic with too many staff “running around.” Also very noisy!
Oct 5, 2023
treated with care and curtesy , kept well informed, made to feel at ease.
Oct 5, 2023
Dr. Restivo and staff were very professional and addressed all my questions and concerns. Very pleased with this facility.
Oct 5, 2023
Everybody I spoke to was knowledgeable and polite.
Oct 5, 2023
Would have been a 10 if the eye tester I had kept me informed of how LATE my appontment would be and if she had al least aplogized for the appointment being over 20 minutes late.
Oct 5, 2023
Dr Daccache has been taking care of me since he performed my eye surgery in July. He is very knowledgeable, understanding.
Oct 5, 2023
Dr. Zamecki is fantastic. I really felt she cared for my comfort throughout my procedure and wanted it to be a great experience for me! It was! I am very happy with the results of my blepharoplasty!
Oct 5, 2023
my husband and I have been using Lakeville Eye Associates for many years, and have been very happy with Dr. Tantri and his staff. When I needed glaucoma and cataracts surgery in both eyes in the past two years, I was very satisfied with my treatment by Dr. Burstein, his staff, and the healthcare professionals at the surgical center In Danbury, I would always be happy to recommend them.
Oct 5, 2023
Dr. Dacacche is very knowledgeable and imparts his knowledge clearly. He is personable as well. We also appreciate the friendliness and efficiency of his staff, especially Juliano.
Oct 5, 2023
Staff is well organized and Dr. Marcone and assistants are professional, knowledgeable and thorough.
Oct 5, 2023
They were friendly when we came in,sat in the waiting room and updated our paperwork.We were called in to see the dr.Gave us a eye exam and asked if had any concerned.It would be everything you would ask for in eye exam.Very pleased.
Oct 5, 2023
Very professional . Always caring and explains everything.
Oct 5, 2023
I am very happy to have your services.
Oct 4, 2023
Everyone at the practice is kind, professional, and prompt. I am never made to wait very long, and I always feel like I am truly a priority. One of the best practices I have ever been to.
Oct 4, 2023
Great doctor! The receptionist was not very nice. That was first time that happened.
Oct 4, 2023
My retinal surgery was a success. Thanks Dr Daccache.
Oct 4, 2023
Almost 5 years ago, my friends and neighbors recommended Dr. Paul for cataract surgery. All my life I had worn glasses, since I was 10 years old. I just recommended Dr. Paul to my son as well. I cannot thank him enough for his work
Oct 4, 2023
Always friendly service.
Oct 4, 2023
Appointments are prompt and the staff is very courteous, respectful and knowledgeable
Oct 4, 2023
The best doctors and supporting staff around.
Oct 4, 2023
Wait times have been consistently too long. I was seen by the doctor one hour after my scheduled appointment time on 10/4. This is a consistent problem.
Oct 4, 2023
Excellent service and great staff
Oct 4, 2023
Everyone is very nice and helpful. Makes even harder appointments easier to deal with.
Oct 4, 2023
The procedures I had done all went exactly as Dr Zamecki said. Recovery went well & quickly as I remember, thanks Dr Zamecki.
Oct 4, 2023
Dr. Seaforth is wonderful. She is just so pleasant and happy, besides being so knowledgeable and great at her job!
Oct 4, 2023
Very thorough and professional.
Oct 4, 2023
Very through exam. They answered all of my questions
Oct 3, 2023
Dr. Tantri and staff is the most caring physician one can have. Explaining the process patiently and answering any and every question. ( and follow up with a phone call!)
Oct 3, 2023
Dr Restivo fixed my chronic eye problem
Oct 3, 2023
All th staff is great. They answer all my questions. and want to help
Oct 3, 2023
Customer service is excellent
Oct 3, 2023
I had an excellent experience. Great doctor and a friendly and efficient staff. Highly recommended.
Oct 3, 2023
Dr. Zamecki is skillful and kind
Oct 3, 2023
Always a pleasurable experience
Oct 3, 2023
My first encounter with Dr Zenecke and staff was outstanding the receptionist wae pleasant and helpful ,the asststants were caring and professional and Dr. Zeneckewas warm and welcoming she explained my case to me in terms that were clear knowledgeable and helpful that gave me a feeling of confidence
Oct 3, 2023
I highly recommend CT Eye Care Consultants PC, Friendly professional staff, thorough eye exams are what you will experience.
Oct 2, 2023
From the moment I walked in the door I was greeted with a smile, care, comfort and concern. Dr Burstein, as usual, was attentive, thorough, informative, efficient, and encouraging. He showed great patience clearly and completely answering my many questions. I appreciate his professionalism but also his sense of humor! His nurse, Katie, as always, provided much compassion & care. At Check Out, the patient in front of me required extra time; I was immediately directed to Reception where I was quickly & cheerfully taken care of. It was a very dreary drenching grey day but I left the office uplifted and smiling, surprised by how smoothly things moved along in such a positive time efficient manner!
Oct 2, 2023
The office is well run, the doctors follow up.
Oct 2, 2023
Great service from the time you walk into the door very confident in the doctors would recommend to anyone
Oct 2, 2023
Love Dr Jangi- She is thorough & I can see again after so many years of having bad eyesight- Thank you-
Oct 2, 2023
Dr. Tantri is very kind - particularly welcoming for nervous patients
Oct 2, 2023
I trust my doctor’s technical skills
Oct 1, 2023
Service was great staff friendly and professional
Oct 1, 2023
I have been a bit disappointed with the results of all the procedures performed on my right eye, namely, detached retina, macular pucker, cataract surgery, and now glaucoma. I realize that as one ages, these conditions can happen to anyone and that your physicians are doing everything possible to slow down the progression of losing my sight.
Sep 30, 2023
Dr. Richard Scartozzi—he’s an excellent physician.
Sep 29, 2023
anytime the appoiment it's not at time
Sep 29, 2023
Dr. Marcone was wonderful.
Sep 29, 2023
Good organized service. People explain and put you t ease
Sep 29, 2023
Been very pleased with the doctors and help I’ve been given
Sep 29, 2023
The entire staff and Dr Zuckerman were professional, knowledgeable and courteous.
Sep 29, 2023
I feel that the service that I received was top quality. The Dr. Altman was very thorough and explained everything that was done. The staff was great ,kind and polite.
Sep 29, 2023
Elaine Raccio was very helpful. The thing I am wondering about is the cost of hearing aides. I received in the mail an advertisement for the "smallest custom hearing aids ever made" for $995 for 2 Miracle-Ear Prescription Hearing aids.
Sep 29, 2023
I love my physician, but the facility is overbooked and waits can be long. Many of the people working with the doctor do not introduce themselves, nor greet you. That is totally unprofessional and makes the visit less friendly . The receptionists are very nice and seem to work very hard
Sep 29, 2023
Caring and knowledgeable physician. Trust completely Dr. Altman for my care.
Sep 29, 2023
Local, professional, have options
Sep 29, 2023
I was very satisfied with the visit. I am not happy with the diagnosis, but that's life, and I am old. I am glad that it's not urgent and gives me some time to plan ahead as to how to proceed.
Sep 29, 2023
Everyone is so helpful and
Sep 29, 2023
Dr. Tantri is usually very prompt, efficient and pleasant.
Sep 29, 2023
I have been a patient at this office for many years. I have found both MDs and staff to be professional, concerned and caring. What else can I say?
Sep 29, 2023
Dr. Scartozzi was great. All of the staff, from the front desk, to John, Tiffany and Heather were all very helpful. I appreciated being able to get a copy of my records from the visits.
Sep 29, 2023
Doctor and staff were very friendly and helpful, but the facility was not especially clean. There was visible dirt on some of the equipment.
Sep 29, 2023
Medical staff are competent, thorough and show concern for their patients.
Sep 28, 2023
I waited 50 minutes to see the Doctor. The wait to see the technician was 30 minutes. She was less than pleasant. Acted as though she wanted to be elsewhere. During my long wait at least seven staff members hung out talking with each other the whole time. Made the waiting room noisy and too crowded. Covid is still around and I felt they put the patients at risk.
Sep 28, 2023
I have found the staff to be helpful and compassionate on more than a few occasions. And lest we forget KNOWLEDGEABLE!
Sep 28, 2023
Still in the pre-surgery stage. All has gone well so far.
Sep 28, 2023
Have been seeing Dr. Tantri for many years; am most hopeful that you will be working to support the eye care we can receive here in the Northwest Corner. He is thorough, well liked, and reliable, as well as being a lovely person.
Sep 28, 2023
I love Dr. Tantri and Sue. I've been coming to the office for many years. They are professional, always on time and I feel I get a thorough exam.
Sep 28, 2023
Great Doctors and Staff. Caring and professional.I love going to get my eye treatments. My Dr. is Dr. Scartozzi . He and his Assistant Heather are very kind and knowledgeable as well as the other staff, Receptionists and Billing. I'm so glad I chose this practice for my eye care needs. Very organized practice with most eyecare needs within the one practice. Dr. Zuckerman did cataract surgery in both my eyes and and also was kind and caring. . Offices are very clean. Doctors, Staff and Visitors at the Prospect Office are very kind and friendly. Its like visiting with Family when I go for my appointments.
Sep 28, 2023
The Doctor and the rest of the personal were very nice and professional
Sep 28, 2023
Dr Scartozzi is one of the best Dr’s I have come in contact with plus the staff is outstanding
Sep 28, 2023
A highly professional staff and cordial atmosphere
Sep 28, 2023
Dr. Stanley was very relaxing and listened to my concern. I really appreciate his demeanor.
Sep 28, 2023
Saw Dr. Restivo as he was handpicked by Dr. Johar who I loved. Really liked him. Professional, knowledgeable, and courteous. Great addition to your office!
Sep 28, 2023
Hv bn part of ur practice over 30 happy years.
Sep 27, 2023
I learned some valuable information about my eye condition.
Sep 27, 2023
You were patient, thorough. didn't call me out when I was early or when I misunderstood a point at a prior appointment. I saw personal go out of her way to accommodate a gentleman. Didn',t hear an unknown in ND word the entire time I was there.
Sep 27, 2023
Dr. Ruggiero and the entire staff provide excellent care and service.
Sep 27, 2023
I liked the Doctor very much.
Sep 27, 2023
The staff are all kind and highly professional. The office is clean and orderly.
Sep 27, 2023
All staff pleasant and caring. Nurses and technicians excellent. Dr D very friendly,professional, straight forward
Sep 27, 2023
From the minute I arrived to the minute I left I was shown outstanding attention. Since I am legally blind I needed someone to guide me to the various places. I was very comfortable asking for assistance.
Sep 27, 2023
Excellent medical and support staff.
Sep 27, 2023
Everyone was pleasant, Dr. Answered all my questions and concerns.Didnt rush you out of office.
Sep 27, 2023
Very, very happy with the results of my cataract surgery Dr. Paul performed.
Sep 27, 2023
Staff is couteious . Dr's. are knowledgeable
Sep 27, 2023
Excellent communication, skilled physicians, caring attitude from all working there
Sep 27, 2023
Dr. Ruggiero Is one of the kindest, most professional people I have ever met. Would recommend him without hesitation.
Sep 27, 2023
Doctor Zameki and the entire staff ware clearly competent, efficient and professional. I had great confidence in everyone
Sep 27, 2023
Two thumbs up! I was seen within 5 minutes after arrival and treated courteously by Kylie(sp?) and Dr. Frank Restivo (whose name I don't see listed in Q5 below--time to update your survey??). Both were efficient, but I never felt rushed. They listened carefully as I described my symptoms, recommended a course of treatment that's easy to follow and makes sense to me, and asked if I had additional questions or concerns. Professional from start to finish.
Sep 27, 2023
The only reason I don't give it a 10 is that it is very difficult to get an appointment in a timely manner
Sep 27, 2023
The doctor rushed me into the exam room. Took less than 1 minute to check my eyes. Filled out paperwork, said he'd see me in 6 months I had several questions on my eyes, especially the left which is slightly swollen, red. May be due to Botox injections. Don't know, couldn't get information from the doctor (Scartozzi). Dr. Zimmerman was superb and would take the time to listen to patients.
Sep 27, 2023
Entire process was easy and completed with dispatch. Explanations clear.
Sep 27, 2023
Modern facility with new technology - efficient operation - best eye surgeons
Sep 27, 2023
Everyone is very friendly and professional. I have been going here for years and the doctors are the best.
Sep 27, 2023
Excellent customer service!
Sep 27, 2023
The physician was very professional and compassionate. I was highly impressed by the thorough examination he performed.
Sep 27, 2023
Have always enjoyed excellent care and prompt attention
Sep 27, 2023
Very efficient and caring staff. Well organized office.
Sep 27, 2023
Great doctors and staff. Fantastic surgery results,
Sep 27, 2023
The service and the attention was great.
Sep 27, 2023
Careful attention to customer concerns in all aspects of eye sight issues
Sep 27, 2023
Dr. Burstein thorough, efficient and confidence inspiring.
Sep 26, 2023
Dr. Armand Daccache has my trust and confidence. It is my pleasure to see him and to know that he is my retinology doctor and gives me his undivided attention.
Sep 26, 2023
I have had many eye problems and seen many of the doctors in this practice
Sep 26, 2023
I was very satisfied with my treatment
Sep 26, 2023
Excellent from office to patient care
Sep 26, 2023
very comprehensive exam and attentive follow up.
Sep 26, 2023
The staff and the dr are very patient and really explain all the steps you will be going through and also what to expect after the surgery.
Sep 26, 2023
I found the office staff very efficient and helpful. Doctor is professional and friendly.
Sep 26, 2023
Thorough, competent, pleasant,.
Sep 26, 2023
Always a good experience, very nice staff, doctor (Dr. Tantri) who takes his time explaining what's going on and answering questions.
Sep 26, 2023
LOVE Dr Altman,Very knowledgeable
Sep 26, 2023
Dr Burstein spent time explaining my mom and myself her results & what needs to be done in the future..
Sep 26, 2023
Dr Scartozzi explains everything in understandable terms and cares about my health
Sep 26, 2023
Great practice and great Doctors
Sep 26, 2023
Great practice! I appreciate the care and thorough exam from Dr. Daccache. His whole team is consistently wonderful.
Sep 26, 2023
I feel doctor and staff are caring and pay attention.
Sep 26, 2023
Professionals, friendly, made me feel. Comfortable.
Sep 26, 2023
Efficient organization meaning short waiting times.
Sep 26, 2023
Professional staff ready to assist.
Sep 26, 2023
Great support staff , and Dr. Zuckerman is first rate! Very helpful and friendly Optical Shop staff as well!
Sep 26, 2023
Very pleasant and professional staff and a wonder and caring Doctor. The experience was great (a little long) but nevertheless great . Will return .
Sep 26, 2023
Physicians and staff really care.
Sep 26, 2023
Everyone I met was so friendly!!
Sep 26, 2023
Great service informative and friendly
Sep 26, 2023
Excellent Ophthalmologist, very thorough and caring.
Sep 26, 2023
Excellent Ophthalmologist, very thorough and caring.
Sep 26, 2023
Pleasant professional staff
Sep 26, 2023
Excellent service with doctor as well as the office.
Sep 26, 2023
I was inducted quickly, had a very pleasant young lady run me through a battery of tests a the photographing of my eyes. After a short wait the very nice DR. Marcone cam in and ran me through getting a new prescription, glaucoma testing and examining my retinas and ocular humorous. She explained both the why's and the results at each juncture.
Sep 26, 2023
A caring professional who takes time with his patients. Very thorough zzz zzz zzz zzz zzz zzz zzz zzz zzz
Sep 26, 2023
Everyone was very and kind and helpful. I was taken on time and the entire staff was helpful. Thank you
Sep 26, 2023
very professional both the doctor and the office starr
Sep 26, 2023
Connecticut Eye Consultants are very Professional. They truly care for the patient by offering exceptional care.
Sep 26, 2023
The staff are all great. This includes the people who answer the phones, assistant the doctors , and the eye doctors.
Sep 26, 2023
The office is very professional and welcoming, and I'm confident in the quality of care.
Sep 26, 2023
staff is pleasant and helpful.
Sep 26, 2023
Everyone, from receptionist to intake people to the doctor were very friendly and answered any questions that I had.
Sep 26, 2023
Cordial and knowledgeable staff.
Sep 26, 2023
Time taken to answer all my questions
Sep 26, 2023
Staff and Dr Johar are fantastic
Sep 26, 2023
Always on time and fast service
Sep 26, 2023
Staff very courteous. Doctor patient and knowledgeable
Sep 26, 2023
Dr. Paul has a great bedside manner
Sep 26, 2023
Dr Paul and the complete staff are excellent.
Sep 26, 2023
I've been going here for years. Throughout that time I've had great experiences with my eye health. Things are always thoroughly explained to me. Every time I visit, there is a new piece of technological equipment; cutting edge practice!
Sep 26, 2023
convenient location, nice clean facility and quick easy checkup
Sep 26, 2023
Your office was such a pleasure - the women who work the front desk are so friendly and helpful - your doctor that I saw had a great disposition and diagnosed with ease. Wait time was not an issue, in and out with ease. I called last minute on a Friday as a new patient and was able to get an appointment. Thank you for being so accommodating and helpful
Sep 26, 2023
Everything went extremely well with my cataract surgery in my right eye—the two follow-up appointments were great—and I’ve just scheduled my second eye for the end of October.
Sep 26, 2023
Dr. Altman is an excellent Dr. He's very professional and I will trust him with confidence any time. His staff are very professional and polite, I will not hesitate to recommend him to any body that needs his service.
Sep 26, 2023
Everyone was very nice and helpful it was a pleasure coming to the practice
Sep 26, 2023
The care, professionalism, knowledge and compassion says it all.
Sep 26, 2023
Professional all the way!! Doctors and staff so kind.
Sep 26, 2023
Dr. Zamecki has been really terrific for my condition and is treating me for. She is super professional, considerate and understanding. Her treatment has been very beneficial to me.
Sep 26, 2023
Office is bright, clean staff friendly. Appointments are on time. Dr. Raccio is , efficient explaining my needs and willing to go beyond my hearing problems to help this technicaly inept person get the full benefits from the Signia application.
Sep 26, 2023
Friendly staff. Physicians knowledgeable and caring. No wait times. Ease in making appointments.
Sep 26, 2023
Doctor and staff are very efficient and professional.
Sep 26, 2023
Upon arrival you’re greeted and treated like part of the staff. Great communication and overall friendly and caring.
Sep 26, 2023
Dr Zuckerman is the best eye doctor I have ever used in my 76 years. He is kind compassionate and very thorough.
Sep 26, 2023
I was able to secure an appointment quickly (a real surprise!) and had a good experience with Dr. Stanley. Front desk staff helpful and friendly.
Sep 26, 2023
Efficiently managed operation. Up to date procedures. Doctors that specialize in various eye issues
Sep 26, 2023
great care,very fast and nice people
Sep 26, 2023
Very pleasant always…I come regularly for eye shots.
Sep 26, 2023
I've been seeing Dr. Kirber for 30 years. He's done cataract surgery on me. I moved away 12 years ago and have returned to the area and immediately made an appointment with Dr kirber
Sep 26, 2023
the staff was professional knowledgeable and friendly
Oct 29, 2021
I had an emergency due to an eye injury and I was able to get an appointment within an hour. It was very much appreciated.
Mar 16, 2020
Great, warm an friendly Staff.
Feb 23, 2020
The staff is polite and considers my needs.
Feb 22, 2020
GOING THERE FOR 30 PLUS YEARS ALWAYS VERY EFFICENT STAFF AND DOCTORS.
Feb 21, 2020
prompt,courteous service every visit .
Feb 21, 2020
Dr Zimeki & the staff are the BEST!!!!!!!!
Feb 20, 2020
Phenomenal variety of professional support staff and services. Convenient all in one location. Very courteous and friendly staff. All the latest equipment and professional help for your eye medical needs.
Feb 20, 2020
Excellent service and very professional.
Feb 20, 2020
I had symptoms that were causing me concern. I was able to make an appointment to be seen fairly quickly. The wait time in office was reasonable and everyone was friendly and knowledgable. I saw Dr Ruggiero and he did indeed see something that needs further examination, so I will be following up with their specialists. While everything is efficient, I never felt rushed and my questions were always answered.
Feb 20, 2020
Very efficient process for eye screening. I was taken right at the appointment time and moved between testing stations smoothly with minimasl waiting between stations
Feb 19, 2020
Everything went well and very pleased with the appointment.
Feb 18, 2020
Everyone was so helpful, professional, a caring. From my first apt to getting my insurance figured out an surgery set up. Follow up was great. Still having to go back for more follow ups but I know Im in excellent hands
Feb 16, 2020
certainly Dr Ruggiero is terrific
Feb 13, 2020
Love you guys. Always a pleasure dealing with your office
Feb 13, 2020
The office is run very efficiently and the doctors are top-notch.
Feb 12, 2020
Feel very confident and trusting
Feb 12, 2020
Dr. Johar is a wonderfully professional, always willing to answer any and all pertinent questions related to my surgery. The entire staff is warm, friendly and welcoming. Great experience.
Feb 11, 2020
I have been going to see Dr. Paul for the last forty years and am always pleased with his excellent background and knowledge, especially for my eye-condition. I had my cataracts removed by him and have also been seeing him regularly all these years for my Macular Degeneration. I would always recommend him to anyone who needs eye care.
Feb 8, 2020
Dr Seaforth was very thorough and very caring in her examination of my eye infections.
Feb 8, 2020
Excellent care. Professional care. Everyone takes their time, has patience and runs on time. Beautiful selection of glasses. Spotless clean office.
Feb 8, 2020
Love Dr Zamecki !!! The entire practice is friendly helpful and very thorough.
Feb 8, 2020
Thorough examination with easily understood explanations along the way Good office management
Feb 8, 2020
This was my first visit and even though I knew I had been fitted into the schedule I was not rushed through. Enough time was spent to explain everything and to answer my questions. Dr Zuckerman and the staff may me feel comfortable and valued as a new patient. I am so thankful that I found such a wonderful practice and will be returning for sure. Thank you everyone.
Feb 7, 2020
Dr. Ruggiero is a professional and compassionate doctor who treats patients with warmth and grace.
Feb 5, 2020
Showed up as a walk in with an eye concern and had no trouble in being able to see a Dr. Did not have to long of a wait. All staff are friendly, office is spotless, very happy that I have this group for my eye care. Was even given information on how to get a coupon to save cost towards med. eye drops.
Feb 4, 2020
Dr Burnstein and dr Daccache are the best!
Feb 4, 2020
My visit was very professional and courteous. Dr. Zamecki was her usual pleasant self and thorough on her exam.
Feb 4, 2020
the office is very friendly and knowledgeable - my eye doctor is great - been going to him for years
Feb 3, 2020
Everyone was extremely kind and caring. Dr. Marconi is a very caring and informative MD. I would definitely recommend her to everyone.
Feb 1, 2020
i highly recommend Danbury Eye Physicians, very professional experience, and amazing how easy they make the process. very impressed. Thank You.
Feb 1, 2020
very good service,short time
Feb 1, 2020
My former specialists are almost as old as I and mostly retired--but I have to say that this office staff is getting better and better! A thorough, thoughtful, and humane session, led by Dr. Jangi, followed by a scheduling whiz--Heather! THANK YOU, THANK YOU!
Feb 1, 2020
The staff made me feel welcome and Dr Paul and Dr Scartozzi were amazing. Both made me feel like they really cared about why I was there that day.
Jan 31, 2020
Dr.Seaforth was very professional
Jan 31, 2020
Great doctors ,doctor assistants, great receptionist
Jan 31, 2020
The physicians and staff are not only extremely competent but also friendly, polite, and caring. I would give 10 stars if I could. I exclude Dr. Matthias.
Jan 30, 2020
My experience with you office was excellent.. Both Dr Ruggerio and the woman I saw first were so kind and thorough. I am a their patient for life.
Jan 30, 2020
Dr. Jangi was great. Quick and accurate diagnosis, helpful explanation of what it means for my vision health.
Jan 30, 2020
The office staff, for starters was superb... I had a slight emergency and the staff found a slot to fit me in to be seen... Dr. Scartozzi diagnosed a concern and immediately remedied it, along with explanations and answers... My somewhat concerning day/night turned in to a huge sigh of relief... along with a repaired concern that could have been devastating...
Jan 30, 2020
Dr Scartozzi, Robert, Heather and my technician today all have provided good care to me and my eye issues. They are also all very caring with their exams, treatments and explanations.
Jan 29, 2020
our family have used the danbury eye physicians for 50 years and were pleased with the professional service and kind treatment we received for this reason we will continue to recommend to all .
Jan 29, 2020
Always a good experience here and friendly caring staff. Dr Zamecki was kind to fit me in and is always helpful.
Jan 29, 2020
Absolutely the finest quality of care I have received. Thank you Rhonda Goodbou
Jan 29, 2020
Very professional. Short wait. Friendly, knowledgable staff and doctor. Quite good at answering questions.
Jan 29, 2020
Prompt, friendly, excellent awareness of what I need and top quality to taking care of whatever I need. All you people are friendly and attentive and Dr. Paul gave me the best eyesight I’ve ever had.
Jan 29, 2020
Always in Good Hands with this Practice I have been a patient for many years and would not even think of going elsewhere. Absolutely recommend these providers for all aspects of eye care.
Jan 29, 2020
Dr. Scartozzi and his staff are so professional and efficient. If I could give them 10 stars I definitely would.
Jan 29, 2020
Wonderful office. Staff is very courteous, helpful and professional. Dr. Zamecki, Outstanding! She made my granddaughter comfortable, explained in detail the procedure and all with a genuine smile. Her surgical assistant was extremely efficient and great with the patient. Overall, an excellent experience.
Jan 26, 2020
I am a little old fashioned in regard that in addition to the doctor that treated having the professional skills, having a personality to carry on a conversation is also important. That being said, she went over the operation procedures pretty thoroughly. Between her personality and professionalism, you almost look forward to an appointment with her.
Jan 23, 2020
I thought I might have a serious eye issue so I called and explained my situation and was given an appointment the same morning. When I got there, I was immediately seen by the physician. All the people who saw me were extremely efficient and friendly. The physician, who had a full schedule of patients, took all the time I needed to understand to explain my condition without any sense of annoyance because his schedule was interrupted. This is truly one of the best group of professionals I have seen..
Jan 23, 2020
As always, I am impressed with Dr. Altman’s great expertise and professionalism! I am grateful for his continuous focus on the condition of my eyes! I appreciate Dr. Altman’s follow up on personal matters of concern!
Jan 22, 2020
Everyone was very professional and friendly
Jan 22, 2020
I really like Dr. Zukerman, he is very thorough and knowledgeable. At the same he takes the time to explain his findings and answer any questions.
Jan 22, 2020
Dr Rugerrio has been th3 best all the years we have been seeing him. The technician, Lauren was exceptional too, great dealing with such professionalism.
Jan 22, 2020
This office is very professional, and confidence that they understood my condition especially Dr. Marcone.
Jan 22, 2020
Dr Paul and all his staff are amazing. They are friendly and informative. I feel I am in such good hands with Dr. Paul. Thanks for all your help
Jan 22, 2020
Very efficient. Very efficient. Pleased with doctor and staff.
Jan 19, 2020
I have been very satisfied with all services received by various departments at Danbury Eye Physicians and Surgeons. Appointments are timely; testing is thorough and the techs are pleasant. All the doctors take the time to exmaine, ask and answer questions. A faithful patient of seven years.
Jan 18, 2020
Very little wait time. Excellent experience with the doctor
Jan 18, 2020
Very pleased with appointment and exam.
Jan 18, 2020
Everyone was very nice, respectful, made me feel very comfortable!! Made me laugh!
Jan 18, 2020
Dr Falkenstein is extremely professional and explains every process of the eye exam.
Jan 18, 2020
Pleasant experience, as always. Efficiently run office with kind professionals.
Jan 17, 2020
excellent experience processing in, examination as usualy is second to none in ALL respects Sal Tassone
Jan 17, 2020
Went for an “annual checkup” and got much more than I expected. Very pleasant and professional staff. Lots of sophisticated tests. Then received an explanation and recommendations in plain English.
Jan 17, 2020
Appointment was on time and completed within one hour
Jan 17, 2020
Friendly efficient service from the whole staff. Dr. Ruggiero is the best!
Jan 16, 2020
Dr Paula d Fannie could not be more efficient, or knowledgeable . Excellent care
Jan 16, 2020
Very welcoming, very professional, very efficient.
Jan 16, 2020
Easy check in. Didn’t wait long. Doctor diagnosed problem well and provided some drop relief on premise.
Jan 16, 2020
Very courteous, professional, competent, friendly and comforting.
Jan 15, 2020
Excellent front desk service. Erin was helpful and made my appointment less stressful. Dr. Ruggiero listened and explained everything. Overall good experience.
Jan 15, 2020
At first you would think that with all the doctors here, there would be plenty of confusion. But once your checked in, the wait is short, and the staff is friendly and will answer your questions.
Jan 14, 2020
Doctors are very professional and staff friendly.
Jan 12, 2020
Excellent office staff and, of course, Dr Falkenstein is outstanding. Truly a professional office.
Jan 11, 2020
The doctors and staff are very good, friendly, and helpful.
Jan 10, 2020
Excellent care and treatment.
Jan 9, 2020
Everyone was very professional,
Jan 9, 2020
Easy as pie. Very efficient.
Jan 9, 2020
Appointments are always on time everyone is friendly and polite
Jan 8, 2020
I was very please with my appointment
Jan 7, 2020
Beat eye experience I ever had Each team member did their job admirably with deftness and pleasantness and seem less
Jan 7, 2020
Great Office.....I enjoyed the outdoor appearance of your facility, and the interior waiting area was very comforting. The exam area was clean and comfortable as well.
Dec 26, 2019
I have always had positive appointment from all staff and Doctors at this office
Dec 22, 2019
Attention to detail - good. Professional and courteous.
Dec 21, 2019
Pleasant and willingness to serve. On time appointment. No waiting.
Dec 21, 2019
Received quality service !
Dec 21, 2019
I have been consulting a surgeon at this facility for over a decade, outstanding. Thorough, decisive, informative and attentive. I am fortunate to have been referred to this practice. Thanks. Vin
Dec 20, 2019
I was treated so professionally from the moment I arrived and throughout my entire visit. The Doctor and the staff were so knowledgeable and professional and made me feel confident that I am in good hands.
Dec 20, 2019
I have been with this practice for over 30 years and just cannot say enough about them .They are Tops in CT. and so happy to be their patient.
Dec 20, 2019
Friendly people, efficient process and thorough exam and discussion with the doctor. Highly recommend.
Dec 17, 2019
Elaine Raccio is an accomplished and excellent service provider.
Dec 17, 2019
***** Everyone was very professional, efficient, and friendly during my entire visit. Dr. Zuckerman, as usual, provided me with a thorough examination and a clear explanation of his findings. He also gave me suggestions on the use of eye drops ans an inexpensive method to follow when cleaning my eyes. I would rate my visit at five stars.
Dec 16, 2019
Office is efficient, and doctor is informed about eyes and eye care.
Dec 14, 2019
I was very happy with the service yesterday at my eye exam.
Dec 13, 2019
Everyone was friendly and professional.
Dec 13, 2019
Very nice waiting area All staff and the Doctor Zuckerman were very friendly, knowledgeable and nice.
Dec 11, 2019
All such lovely people. Dr. Zuckerman is very comfortable to be with and I appreciate that he takes time and patience to explain and educate. My visit yesterday was a happy and pleasant experience and I thank you all.
Dec 10, 2019
My visit was amazing. My doctor made me feel very comfortable and my nervousness disappeared right away.
Dec 8, 2019
I saw the doctor at my designated appointment time. I was treated with courtesy and all aspects of my dam were explained. The staff was very professional.
Dec 7, 2019
I appreciate that all eye specialist in one building
Dec 6, 2019
Dr Altman is a caring professional
Dec 6, 2019
Elaine was very cordial as usual. We discussed my new health problem. She , if needed will be able to help me.
Dec 5, 2019
Thank you for your patience and attentiveness...
Dec 5, 2019
Gail, my Visual Field tech made me feel so comfortable during the test I hate more than going to the dentist. Dr. Altman is the God of eye physicians. He is so incredibly thorough & competent.
Dec 3, 2019
Very professional environment.
Dec 3, 2019
great people very professional very good at explaining issues is plain english also at explaining options of treatment.
Dec 3, 2019
Everyone is courteous and friendly!
Dec 3, 2019
Everyone is polite and caring ! Dr. Paul is the best .
Nov 25, 2019
Doctors and staff first class
Nov 24, 2019
I was very impressed with everyone that I dealt with. Very professional and very kind.
Nov 22, 2019
A nicely run practice , always a pleasure.
Nov 22, 2019
Excellent! Everyone is courteous, attentive, extremely technologically up to speed, and just a pleasant experience all around. Thank you for your expertise!
Nov 21, 2019
I had what I thought of as a bit of an eye emergency. I was seen within a couple of hours of my call and was provided with excellent care which ultimately resolved my problem.
Nov 20, 2019
Everybody working at this office was extremely courteous
Nov 15, 2019
Always pleasant staff and helpful
Nov 15, 2019
Everyone was very helpful
Nov 13, 2019
Lisa the tech, Robert (?) the specialist Optic nerve photographer and of course Dr. Ruggiero were competent, efficient and pleasant. You need to keep Dr. ruggiero happy and healthy for a long time. he is that good.
Nov 13, 2019
I had a great experience, Dr Zamecki fixed my eyelid and everything is back to normal.
Nov 12, 2019
Excellent service. Quick sign-in and check-out procedures. Good routine to get tests and photos completed before seeing doctor.
Nov 11, 2019
Routine appointment. Thorough check up. Did not explain details of evaluation until asked.
Nov 9, 2019
It is always a pleasure to make an appointment with my doctors at Danbury Eye Consultants of Danbury because I know that the care I get there will be the best.. I always feel I am in good hands!
Nov 8, 2019
Dr. Mathias was thorough and explained everything very carefully. He even told me things about my eyes I should have known for years. He was funny and answered all my questions.
Nov 6, 2019
Pleasant, professional service; staff knows what they are doing. Dr. A. Johar is superb- puts patients at ease and takes the anxiety out of the visit and procedure.
Nov 6, 2019
Dr. Zamecki is fantastic!
Nov 6, 2019
Connecticut Eye Consultants are always able to handle an eye situation most thoroughly, professionally, and efficiently.
Nov 6, 2019
I had an pleasant experience at Danbury Eye physicians & Surgeons. The staff was courteous and professional. The doctor was thorough and explained all procedures. I would recommend this facility without reservation.
Nov 6, 2019
I went for my 3 month post cataract surgery appointment recently and though I had some concerns/questions about my progress, I was quickly put at ease by Dr. Altman's information/response. I am so glad I have been under his care(he had done my Mom's surgery more than 10 years ago) and that he was available to have me be his patient too. Looking forward to my 6 month appointment in the spring.
Nov 6, 2019
I don't know what this instruction means. Do you really need a review from me to "support our online presence"? All in all, the examination seemed quite efficient.
Nov 6, 2019
Dr. Z is very thorough and caring.
Nov 6, 2019
Long time patient of Dr. Ruggiero (over 40 years) - excellent doctor.
Nov 6, 2019
excellent technical staff
Nov 6, 2019
Dr. Zamecki is the BEST. Communicates well and spends as much time as required. I highly recommend Dr. Zamecki.
Nov 6, 2019
Dr Zuckerman performed laser surgery on me, I think 19 years ago. I have been so happy with my eyes and his care for all these years. At this point I still only use readers and my distance vision is good. Thank you so much Dr. Zuckerman.
Nov 6, 2019
Dr Zamecki and staff are great. I always feel valued as a patient.
Nov 6, 2019
Waited a bit for the doctor
Nov 6, 2019
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I'm very pleased with your service and your staff. The Drs. are excellent.
Oct 28, 2019
Showed care for what is best for me.
Oct 28, 2019
The office was very friendly and welcoming.
Oct 27, 2019
fast , always professional. Excellent experience
Oct 27, 2019
Everyone at this office is friendly and very helpful.
Oct 26, 2019
Dr. Johar is the best! She’s thorough and so kind!
Oct 23, 2019
My children & I have been patients of Danbury Eye for quite some time & have always had a wonderful experience & Dr. Marcone is exceptional!
Oct 20, 2019
Dr Marcone is terrific.
Oct 20, 2019
Dr. Falkenstein answered our questions with patience and clear, concise information. He told us what the next steps would be and told us that we would have the next available appointment. We have always been pleased with being his patient for over 40 years.
Oct 19, 2019
Dr. Paul is not only very thorough, professional but makes you feel at ease. His staff is very efficient and puts the patient at ease.
Oct 16, 2019
Staff are courteous, professional and effecient. Waiting time is sometimes excessive but its a busy place. Reading material is limited but not there to be entertained. Dr. Altman is a rock-star. He will, when necessary, see patients on holidays when the clinic is closed and is a conscientious physician who genuinely cares about the people he sees.
Oct 15, 2019
Surgeon Katherine Zamecki does perfect surgery and excellent followup service. Gary Foley
Oct 15, 2019
The experience from reception to walk out was pleasant and felt very inviting. The staff was incredibly kind and time efficient from start to finish. My exams were quick and all of my questions were answered on great detail. I look forward to coming back and bringing my family here for all of our eye needs.
Oct 11, 2019
Entire staff was friendly and courteous. Wait time to be seen was minimal and Dr. Falkenstein was very pleasant! I was seen as an emergency for an allergy that was affecting my eyes, but have now made an appointment for an eye exam as a regular patient.
Oct 11, 2019
Dr. Falkenstein's long experience enables him to solve problems and avoid surgery. The office is pleasant and efficient.
Oct 11, 2019
A most professional and thorough experience from start to finish.
Oct 9, 2019
Everyone there is friendly helpful & very nice
Oct 8, 2019
As of Oct 7,2019 my pharmacy has not received my prescription for the eyedrops Dr. wanted me to use. My appt. was on Sept. 27, 2019.
Oct 7, 2019
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Great response and availability to fit me in same day without scheduled appointment for an emergency.
Oct 7, 2019
Great, professional service with caring people!
Oct 5, 2019
I am always treated in a professional and courteous manner by your entire staff.
Oct 5, 2019
They were able to fit me in for an emergency situation. They were extremely busy, but the staff was very friendly and patient.
Oct 5, 2019
The building and the offices are 1st class. The lady at the front desk is polite and helpful. The young ladies that work behind the scenes all smile and make the patients relax. Dr. Daccache was helpful, confident, and a pleasant attitude.
Oct 5, 2019
Excelent service, Fast precise eye examination. I have diabetic eye problems and they check me thoroughly at each checkup.
Oct 3, 2019
Qualified, professional and sensitive to my concerns.
Oct 2, 2019
My experience was very good. Dr. Seaforth was wonderful. She was really knowledgeable and courteous. She treated me so well. I would recommend her to anyone. Thanks for doing a good job. James cella.
Oct 2, 2019
Everyone was professional, courteous & explained all procedures.
Oct 2, 2019
Outstanding professional knowledgeable practice
Oct 2, 2019
Outstanding professional care and customer service vice
Oct 2, 2019
The office is run very professionally from the receptionist, aides and Dr Zamecki who explained everything to me prior to my procedures and asked if I had any questions. Everything went well and I am very happy with the results!!!
Oct 2, 2019
Professional and courteous.
Oct 2, 2019
Very professional and efficient
Oct 2, 2019
Lori was very good fixing my hearing aid problem
Sep 23, 2019
I did not have to wait. Everyone was punctual, polite and professional. Dr. Daccache was very thorough and friendly. He took time talking to me and explaining my condition and answering all my questions. I will return to him in a year. Thank you.
Sep 20, 2019
My wife and I have been going to Danbury Eye Physicians & Surgeons for a number of years, primarily for our eyes and now for my hearing. The attention and professionalism is excellent and never have to wait to long once we are there, something that is happening more and more in the health care centers.
Sep 20, 2019
Very welcoming staff, was seen pretty quickly
Sep 20, 2019
I am always well taken care of whenever I come to your office Everyone is so helpful
Sep 19, 2019
Everyone working there cares about your well being. The doctor was courteous and very professional. I felt complete trust in the doctor and know I am in good hands with my precious eyes in dealing with my glaucoma.
Sep 19, 2019
Short waiting time. Pleasant staff. Knowledgable doctor who made sure I understood fully the diagnosis.
Sep 19, 2019
It was a pleasant visit,staff were very friendly .
Sep 19, 2019
Dr. Paul is a terrific doctor, thorough, articulate, answers all questions, very professional, kind and very personable.
Sep 18, 2019
I felt like I was very important to them and they wanted to help me
Sep 17, 2019
I would definitely recommend Dr Zuckerman!
Sep 16, 2019
Very pleased visit was very comprehensive.by Dr Paul
Sep 16, 2019
most enjoyable staff and the latest technology was outstanding
Sep 14, 2019
Always great. Friendly, efficient. Dr Jangi is great. Very easy to talk to and explains things very clearly. New office stations for drs make it very efficient for signing in and out
Sep 13, 2019
Very professional office and prompt service
Sep 13, 2019
Good service, friendly atmosphere. Knowledgeable. Doctor
Sep 13, 2019
The doctors and the entire staff have been extremely pleasant and completely professional throughout my entire experience.
Sep 13, 2019
All of the doctors and staff are professional, give you great service and attention. I have been going to them for 20+ years.
Sep 12, 2019
Very professional and cordial staff. Paperwork reflects space for doctor's and patient's initials after review of paperwork. This was not accomplished. If unnecessary, should be removed from paperwork. (Just an administrative note.)
Sep 11, 2019
Fast efficient and clean. Will always accommodate your needs. Everyone is very pleasant.
Sep 11, 2019
Appointment was honored close to scheduled time. Staff were professional and explained the procedures clearly.
Sep 11, 2019
You are all very capable physicians and I'm grateful you are here. But whenever I recommend you to a friend or neighbor I have to warn them that you have a very busy practice so your waiting room fills up quickly. I hope your new system of registering patients at numbered windows will result in less people cramming into your front offices (waiting room and registration desk).
Sep 10, 2019
Overall a very pleasant experience. Staff was very attentive.
Sep 10, 2019
Very satisfied. Dr. Zamecki was. Very professional.
Sep 10, 2019
All of the staff - from receptionists to medical assistants to my physician - is wonderful, caring and willing to address concerns or questions. I have received excellent care.
Sep 10, 2019
I received Excellent care. I was very satisfied with the office and the friendly staff. I will definitely return if I need further chair for My issue.
Sep 8, 2019
Everything went very smooth and very professional.
Sep 6, 2019
The people there are friendly and courteous. Dr. Dacache and Dr. Jangi are the best.
Sep 5, 2019
Easy to get there wait time was not bad overall a good experience been there before so I know what to expect
Sep 4, 2019
This was my first appointment with Dr. S. Zuckerman prior to an upcoming cataract surgery. I found the doctor to be very caring, professional, and he answered all my questions which put me very much at ease. The other people on the office staff were quite diligent and helpful. I look forward to a successful conclusion to the cataract problem.
Sep 4, 2019
I really appreciate the concern and show of caring this from the doctor I always feel comfortable coming into see Dr. Matthias . He is a phenomenal doctor and a caring person .
Sep 4, 2019
Excellent staff and MD. Short wait times
Sep 2, 2019
Very impressed with entire practice. Very knowledgeable and professional.
Aug 31, 2019
Always treated professionally and kindly. Dr Zuckerman is terrific!
Aug 30, 2019
Everyone was very nice and professional. I look forward to coming back to meet with Patty next week to pick out my new frames, .she apparently is on vacation this week. Thanks to everyone. Dr. Paul and I go way, way back. He saved me from loosing an eye. It was great to "see" him...ha!
Aug 29, 2019
No waiting. Friendly staff. Dr. Ruggiero is the Best.
Aug 29, 2019
Dr Paul is a caring considerate Doctor. He is an asset to your practice! Highly recommended and respected.
Aug 28, 2019
Everything was on time and people were very nice.
Aug 27, 2019
Staff was friendly and helpfull.
Aug 27, 2019
On time and a delightful atmosphere.
Aug 23, 2019
Elaine Raccio is extremely knowledgeable and professional, and also a warm, pleasant, friendly person. It’s worth an hourlong drive to use her services.
Aug 23, 2019
I normally would not recommend services to anyone; but I will share my experiences and let my friend choose for themselves.
Aug 23, 2019
I have recommended to several friends and relatives in the past
Aug 23, 2019
The staff and Drs are very professional and always willing to help. Thank you Gary.
Aug 23, 2019
Friendly and personal service.
Aug 22, 2019
Doctor Catherine sebak IA is very attentive and checks all my knees
Aug 20, 2019
Good routine eye examination.
Aug 18, 2019
I was an emergency on a Saturday and they made room for me.
Aug 18, 2019
Everyone in the practice that I have met is friendly and knowledgeable
Aug 17, 2019
other than having to fill out a ton of paperwork which is to be expected my appointment was a very, very pleasurable experience
Aug 17, 2019
Excellent, Professional and Courteous Staff.
Aug 17, 2019
I always feel I get good advice and a thorough exam.
Aug 16, 2019
Dr. Paul is great - professional, informative, understanding and thorough. and the office was very accommodating. Everyone in the office was accommodating and friendly.
Aug 16, 2019
Dr. Seaforth was very knowledgeable and friendly. Excellent experience!
Aug 15, 2019
One of the best Dr I go to
Aug 15, 2019
i had what turned out to be only a sty on my eyelid but it looked awful and hurt . when i called my own doctor he couldnt see me and recommended i calll DR Jahor she took good care of me and got me on the right meds . i real appreciate her seeing me and i am thinking of staying on as her patient!
Aug 14, 2019
I've seen dr. Scartozzi now for approximately three years. He has a wonderful demeanor always explains very carefully everything that is being done and the expected results. This latest visit was no different. To go a little further the entire staff is very helpful and cheerful definitely easy intentions for what could potentially be a very serious visit.
Aug 14, 2019
I had a very large and painful stye that happened over the weekend no one was open I called to make an emergency appointment with dr zameki I was taken rite away could not be happier great patient concern very patient knowledgeable and helpful I am glad to report it feels much better thank you again dr zameki and Danbury eye physicians my go to eye care Jim t
Aug 13, 2019
I love Dr Zuckerman he explains and reassures with a patient and kind understanding of my concerns
Aug 11, 2019
Everyone is very kind.The office is run very well.
Aug 11, 2019
All staff and Dr knowledgeable, curteous and friendly. I always leave my appts Knowing I had the best service provided
Aug 9, 2019
Professional in every way, from the moment you walk-in, you feel welcomed and cared for
Aug 9, 2019
Everything was fine except we were left in the exam office muchtoo long before the doctor came in.
Aug 9, 2019
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Extremely pleased with the entire office and staff.
Aug 7, 2019
STAFF FROM RECEPTION TO AIDES TO DRS ARE VERY FRIENDLY AND COMPETENT.AND OF COURSE KEEP TO A STRICT SCHEDULE.
Aug 7, 2019
Very friendly staff. Wait time minimal.
Aug 7, 2019
Entire staff was EXTREMELY helpful at every stage. Got me in as a walk-in in minutes!!
Aug 6, 2019
On time; professional; engaging.
Aug 1, 2019
Very thorough and informative appointment.
Jul 31, 2019
I am a patient of Dr. Zuckerman for four years and prior to that was a patient of Dr Falkenstein for over 20 years. Both physicians have great concern for their patients and the highest level of professionalism. I wouldn't hesitate to recommend either one to anyone looking for an eye doctor.
Jul 31, 2019
Dr. Zuckerman is THE best ever!!!
Jul 31, 2019
The doctors I know best are Dr. DeccacheHe , Dr, Zuckerman, and Dr. Falkenstein. They are not only beyond excellent physicians but wonderful, kind, and caring people. Every doctor should have the bedside manner of these three. Staff is also excellent!
Jul 30, 2019
Dr. Scartozzi's and his staff are extremely friendly, the waiting time for scheduled appointment was on time, and I like having the eye exam for Macular Degeneration using Fluorescein Dye and pictures of the eyes on file to compare exams.
Jul 30, 2019
I had a tough situation with my eye , I called they took me right in and knew exactly what the problem was , very impressed with everyone I came in contact with, I highly recommend.
Jul 30, 2019
I've used Danbury Eye Physicians for more than 15 years. I have always been pleased with their services. It was an extreme pleasure when they opened the office in New Milford. I would highly recommend their services.
Jul 30, 2019
VERY through and minimal waiting time.
Jul 27, 2019
I felt like a person not a number. From the second I walked in the staff was fantastic. The Dr was thorough and caring. I can not say enough how this appt was so helpful and reassuring.I finally feel I am in great hands now. Thank you to each and everyone there. Cherie
Jul 27, 2019
Had an eye injury that needed attention ASAP. Was able to get an appointment I. Less than an hour, even as a new patient!
Jul 26, 2019
Just over all everyone is super nice and caring
Jul 26, 2019
Excellent: The receptionist, the medical technician, and the Doctor were outstanding. They were very friendly, compassionate, and knowledgable. Fault: The length of time waiting to see the Doctor.
Jul 25, 2019
I liked the new doctor i saw yesterday. She was polite, professional and reviewed my vision etc.. with me as she was doing the eye exam.
Jul 25, 2019
From the moment you walk in to the moment you leave, you are treated with respect, care, concern about your problem.....from the receptionist to the doctor ! Thank you all for my precious eye care !
Jul 25, 2019
The Dr was extremely thorough in his examination of my eye problem.
Jul 25, 2019
Everyone in this office is extremely pleasant to deal with. Dr Zuckerman is thorough, and explains all that is happening.
Jul 24, 2019
Very satisfied with the practice
Jul 24, 2019
Great Dr and office. Great results from cataract surgery.
Jul 24, 2019
I was having an issue with one of my eyes and Danbury Eye Physicians got me in that day. Dr. Ralph Falkenstein was pleasant and attentive even though it ended up being after hours on a Friday! My eye is feeling better already! I would highly recommend him!
Jul 22, 2019
Dr. Falkenstein is wonderful, very professional and caring.
Jul 21, 2019
One could not interact with a finer group of professional eye care persons. Dr. Paul, Fannie, Delores...all are caring, knowledgeable, and attentive.
Jul 21, 2019
Dr. Falkenstein is an outstanding physician.
Jul 20, 2019
Needed a quick appointment for eye swelling...no problem seen immediately! Excellent experience
Jul 20, 2019
I received excellent care from Dr. Falkenstein
Jul 20, 2019
Everyone in the office was friendly and efficient. They absolutely inspired my confidence!
Jul 20, 2019
Thank you For being so helpful.
Jul 20, 2019
You keep your schefule. I dislike waiting an hour, so your crew does a great job.
Jul 19, 2019
The staff was very professional and the wait time was short.
Jul 19, 2019
Thorough exam on time extremely well done.
Jul 17, 2019
Pleasant and highly professional staff from receptionist to cataract consultant to nurse to Dr. Johar. Very warm, inviting and welcoming atmosphere. All questions and comments were addressed. Quite pleased.
Jul 17, 2019
Very professional and efficient office. Also very up to date testing. Check up takes awhile to complete but that’s because they are so thorough.
Jul 17, 2019
Great Experience and Wonderful Employees
Jul 17, 2019
Usually on time with appointments, very good support staff
Jul 16, 2019
Very professional, convenient location
Jul 16, 2019
Been a patient of Dr. Zuckerman for many, many years. He is thorough, patient and very personable. Excellent surgeon.
Jul 16, 2019
You were pretty much on schedule and very knowledgeable and courteous.
Jul 14, 2019
Prompt with appointments. Never a long wait to see the dr once you arrive.
Jul 11, 2019
Dr.Dukash is great. I’ve seen hi, about 4x now and he is reassuring and straight forward. For my retina care I will only see him.
Jul 11, 2019
Your staff from the front desk to the assistants are very professional and friendly. After seeing Dr. Ruggiero I called to ask if a different medication could be called in that was not as expensive as the one prescribed and by the end of the day a more affordable replacement was called in.
Jul 3, 2019
Excellent customer service.
Jul 2, 2019
We love Dr Falkenstein. He always does a fabulous exam.
Jul 1, 2019
The office is very clean and the staff and doctors are very professional.
Jun 30, 2019
I have "macular degeneration" and see Dr. Paul every few months.
Jun 29, 2019
I have been extremely happy with the doctors at Danbury Eye - I would definitely recommend them to all my friends and family !!!!!
Jun 29, 2019
Thoughtful, attentive, skillful, knowledgable, practical, efficient, kind.What more could you ask.
Jun 28, 2019
I think Dr. Zuckerman is brilliant. He is always kind and cordial. I like to have exams at New Milford office..lovely and low keyed..Front desk help there is always a friendly interaction.
Jun 26, 2019
Always the best in eye care. I have had terrific treatment over the years, and will continue to visit for my eye care needs
Jun 26, 2019
I had cataract surgery from Dr. Johar 2.5 years ago. This was just a check-up. 20/20 vision, no glasses. Dr. Johar is terrific.
Jun 21, 2019
Extremely friendly and happy atmosphere! My 4 year old had such a great experience for his first visit, Dr. Marcone and other staff were amazing.
Jun 21, 2019
I went to see my new eye doctor (Dr Johar) one day in 2016 and found out I needed hearing aids! She suggested I have a hearing test. I had it and got the hearing aids. They are great and so is Dr Johar and Elaine Racchio.
Jun 19, 2019
This Eye Physicians practice is so sought after tat when we called for an appointment it could not be scheduled until September .I have been having terrible Allergy or There cause eye problems for about one month now so the day after we made the appointment I knewI had to be seen immediately. Re called and a very accommodating office personnel said we could come in after the last appointment that Dr. Zuckerman would wait and see me then.
Jun 19, 2019
Very friendly. Comfortable and relaxed atmosphere. Got me in right away.
Jun 19, 2019
You have going a well oiled machine. It took a long time to complete all of the activities and could tell that if you weren't so well organized, it would be much longer. Finally, the warmth and attitude was genuine making the process almost enjoyable. Thank you very much.
Jun 15, 2019
Dr. Seaforth was so thorough. It was the BEST eye appointment I have ever had.
Jun 14, 2019
Professional and friendly office with skilled physicians. I like it that you can get your glasses right there.
Jun 13, 2019
Never have a problem with these folks, always get in and get out promptly. Easy to schedule appointments, pleasant people to work with for any eye issues. My doctor knows me, knows how to treat me and I trust him to always do his best!
Jun 12, 2019
Dr Marcone and her staff are wonderful!
Jun 12, 2019
Very friendly helpful staff. Takes the time. Seems to really care.
Jun 12, 2019
Found the process thorough! Loved the Custom Cataract Surgery Book! Vey helpful! Read it cover to back! Like the charts for the eyedrops and the appointment page..:)
Jun 12, 2019
Great efficient in and out In less than a hour love Dr Paul
Jun 11, 2019
I thought the service was excellent
Jun 11, 2019
Very professional, friendly and helpful
Jun 9, 2019
The doctor I saw explained everything to me in detail, so that all of my concerns were addressed. I would definitely recommend Dr. Zamecki to my family & friends.
Jun 9, 2019
This practice is a well oiled machine . Everyone is friendly, professional, and things get done in a timely manner. I could not have asked for better than Dr Richard Scartozzi and Heather Mellon and the retinology team.
Jun 9, 2019
I have been seeing Dr. Falkenstein for many years. He is always friendly, professional and knowledgeable and reassuring should any problems arise. The staff is extremely friendly and professional, plus they take you in for your appointment on time. Very little or no wait!
Jun 8, 2019
always expert care from reception thru all levels of examination and treatment
Jun 7, 2019
Awesome Staff!! They were friendly and knowledgeable.
Jun 7, 2019
Nice improvements. I have been a patient of yours for over 4 years. Your processes are more consistent than they used to be. I believe that everyone that from the front desk and all support staff are highly professional
Jun 7, 2019
I had a great experience with Dr. Daccache. I had a emergency he took me in that did check out my floater to make sure no retina damage wonderful people thank you
Jun 7, 2019
Very knowledgable and efficient staff. Dr. Paul & Dr. Dacacache are the best.
Jun 6, 2019
This is a great practicee that treats their patients with respect, kindness and everyone talks to patients in a way that they can understand. Dr. Jengi is a wonderful Doctor and a great asset to the practice.
Jun 6, 2019
Great experience. Office staff friendly Dr.Zemecki is wonderful and gentle
Jun 5, 2019
Dr Daccache & his technicians very professional & helpful conducting their services.
Jun 1, 2019
Could not be nicer or more professional—worth the commute to get here.
Jun 1, 2019
Excellent practice. Would highly recommend both Dr. Paul and Dr. Jangi
May 31, 2019
My dad and I thought Dr. Falkenstein was very nice and friendly, and he listened and was very patient.
May 31, 2019
I have been a patient for many years. Dr. Ruggiero is excellent. You have a very friendly Staff.
May 30, 2019
I was greeted by smiling front end staff, asked to fill out papers, please and thank you! I waited about 5-6 minutes and was shown to a room. Kristen took additional information and dilated my eyes, told me 10-12 minutes doctor would be in. Alarm went off and doctor came right in as promised. Doctor explained everything she was doing, why the floater was there and reassured me that I was in no danger of future problems. The staff at Danbury Eye Physicians and Surgeons delivered exactly what they promised, efficiently and with a smile.
May 30, 2019
My doctor was very professional, sensitive, and took time to answer all my questions. I also have a great deal of confidence in his knowledge.
May 30, 2019
This office has will planned staff support , gone through process quick
May 30, 2019
Everyone was extremely professional, expected to have a long wait since I called for a same day appointment, not the case!!
May 29, 2019
I was welcomed and greeted as I came in. Handed forms that needed completing. After "vitals" were taken and information gathered from an initial nurse "Shelley", I was walked to an exam room where I waited for Dr. Zamecki. All went well and I rec'd the peace of mind of what was most likely the issue with my eyes.
May 29, 2019
Everyone there was very professional.
May 29, 2019
Very nice environment,friendly staff,and attentive eye dr.
May 25, 2019
The doctors and staff are incredible. They are so friendly and helpful.
May 24, 2019
Long wait to see the eye doctor. He was more than an hour late. He apologized but gave no reason for the extreme tardiness.
May 24, 2019
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Thorough complete eye examination
May 24, 2019
Dr. Paul always takes the time to answer all my questions and is thoroughly deserving of high praise for his talent and caring.
May 22, 2019
My very first visit! Very impressed and feeling calm and confident under Dr. Burstein's care. The same goes for the friendly front desk staff and professional medical assistant. Thank you to all. Looking forward to my next visit in June. Jutta Wolff
May 22, 2019
Office staff, techs and Dr. Marcone are wonderful
May 19, 2019
5 stars. excellent visit.
May 18, 2019
The doctors in this practice are extremely knowledgeable, professional and capable. The office staff are courteous, friendly and efficient. For all concerns about the health of your eyes, especially unusual conditions, this is the best office in Western Connecticut.
May 16, 2019
I am very happy with Dr Burstein. He is personable, professional and knowledgeable. The staff is always helpful and kind.
May 16, 2019
Good people,busy practice,very helpful, I would recommend this eye doctor's office to anyone
May 16, 2019
First time here totally impressed with the professionalism and friendliness of the entire staff.
May 15, 2019
The entire office was pleasant, thorough, friendly and knowledgeable. Dr. Ruggeiro was terrific. All in all, the place to go for eye care.
May 15, 2019
very nice very helpful and understanding
May 14, 2019
We already have and will continue to do so.
May 11, 2019
People at the desk are nice. Sometimes the wait is long but it is a very busy office. They do have enough staff though. The care they give you is worth the wait.
May 11, 2019
Everyone was very friendly and professional.
May 10, 2019
Dr. Zamecki and team do a wonderful job listening to you and providing options.
May 10, 2019
I feel really confident in my care here. Staff is super friendly as well
May 9, 2019
The doctors at Danbury Eye Physicians are top in Connecticut. My doctors Dr Jangi and Dr ScartoThe office staff and physicians ar polite and proffessional
May 9, 2019
Everyone at the Danbury office is extremely knowledgeable and professional. It’s always an enjoyable experience.
May 8, 2019
Excellent professional care
May 8, 2019
Professional and on time appointment. Will go back in the future
May 7, 2019
Such a great visit. Dr Paul is always a pleasure to see.
May 5, 2019
Wonderful experience, even though short staffed. They are through with the exams. Just a great overall experience. The atmosphere is awesome.
May 5, 2019
Dr Zamecki is excellent and the staff is also great
May 4, 2019
Your office has a great flow to it. Everything is organized from when I first come in. See this person then I’m directed to another one then the final step to see the doctor. Love love CHERYL. Also Karen very very nice from the start always. I’m very confident that I have found the best doctor to keep a watch over my condition. Thank you so much. Carol.Gombar
May 4, 2019
First and Foremost I am very thankful for the customer service they provided.
May 4, 2019
I always walk out feeling that I’m in good hands
May 4, 2019
i have never been to a more friendly doctors office.
May 4, 2019
Very very friendly staff, clean comfortable waiting and exam room. (Great Physician too!)
May 1, 2019
Professional and efficient process.
May 1, 2019
On time ,pleasant ,knowledgeable staff Appreciation toward Doctors and entire staff exhibiting all the patience you had with my elderly aunt ! Thank you for the excellent experience we both had !
May 1, 2019
On time. Very important. And nice...also important
May 1, 2019
Always polite and friendly and usually very prompt
May 1, 2019
it's always a pleasure being "seen" here everyone is nice and I'm back to 20/20 after my cataract surgery. Great Doctors. and staff
Apr 30, 2019
Efficient, informative and kind
Apr 30, 2019
Doctors are stellar. - wait time to long
Apr 27, 2019
We - my husband and I - met with Dr. Paul got the first time and found both he and his staff to be very professional, friendly, helpful and we felt well taken care of medically. We will continue to use him.
Apr 27, 2019
Very friendly people working here. Everyone is ready to answer questions.
Apr 27, 2019
For such a large practice, Danbury Eye is very well organized and responsive to their patients. All of my visits have been efficiently handled by all concerned.
Apr 27, 2019
Overall courteous friendly staff. Receptionist in Prospect, Robert (always pleasant and professional). Corey very professional and comforting during procedure. Dr. Daccache is the BEST. Very calming, pleasant, gentle and REALLY knows “his stuff”. Explains everything I need to know.
Apr 27, 2019
Dr. Jangi and her staff are very thorough and professional. I feel I get the best care possible; she is very knowledgeable. The wait time is short and the office is clean and comfortable.
Apr 26, 2019
Lovely office. Very well organized. Everyone polite and helpful.
Apr 26, 2019
Your office is so streamlined, organized and amazing, and Dr. Paul is THE BEST.
Apr 25, 2019
Very professional and accommodating
Apr 25, 2019
Dr. Altman is the best physician I could intrust my eyes to. He is intelligent, competent & thorough.
Apr 24, 2019
They are the nicest people and provide superior care. They are all superior...
Apr 24, 2019
Annette. Wonderful service as always.
Apr 24, 2019
Staff very friendly and professional.
Apr 23, 2019
I was favorably impressed by the treatment I received and appreciate the attention I was given.
Apr 23, 2019
My experience at Danbury eye physicians and surgeons was extremely positive. The amount of paperwork required was very reasonable. There was plenty of seating in the waiting room. The staff worked very efficiently and at no time was I ignored. Medical staff was excellent and explained in a manner that I could understand everything that was being done. I have a high level of confidence for a positive outcome.
Apr 19, 2019
I had not been to an eye doctor for over 12 years. Dr. Falkenstein and his staff were very kind and understanding. I will not let another 12 years go by. They were wonderful.
Apr 19, 2019
Dr. Paul was amazing. He was spot on with my eye problem and was sent me to the proper specialist.
Apr 18, 2019
Great doctor and staff. Records handy. Little wait time and you were on time! Had my sunglasses handy.
Apr 17, 2019
Caring knowledgable staff
Apr 16, 2019
I love the physicians but it was a real downer to have to go elsewhere to get my glasses because you do not accept my insurance coverage. It doesn't make sense in the future to go to your office for an exam and then go to another place to get the glasses.
Apr 16, 2019
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Needed an emergency specialist appointment and my local doctor was able to schedule one within two hours,
Apr 16, 2019
The staff was very professional, kind, and courteous.
Apr 15, 2019
You provide a service that is above expectations!!!
Apr 14, 2019
Dr. Zamecki is knowledgeable and personable. She is able to explain exactly what's going on in easy-to-understand ters.
Apr 14, 2019
Especially Dr. Daccache is one of 2 drs. I recommend. He takes the time to explain and is honest about what I have to do to keep my retinas safe
Apr 11, 2019
The doctor I see is the best in his field. The other doctors who have treated me are knowledgeable and professional and caring.
Apr 9, 2019
New Milford office seems to move along efficiently without undue waiting. Staff is lovely.
Apr 6, 2019
Professional, timely and a pleasure to deal with Dr. Mathias. His knowledge of illnesses related to the eye is remarkable. He knew I had MS some 28 years ago before my neurologist has made men an life long patient.
Apr 6, 2019
Especially well organized.. (Profesionally,and friendly too) Most impressive in the total atmosphere!
Apr 5, 2019
Very satisfied with the overall visit
Apr 5, 2019
This Dr. Office deserves 6 stars for they are very professional and attentive to your needs. They are very knowledgeable and explain everything to you so you understand what is going on. Thanks to the whole staff !
Apr 4, 2019
I was very pleased with my first appointment and felt the eye exam was most thorough. I felt very comfortable with all that was done.
Apr 4, 2019
My husband (now deceased) and I have been patients of Drs. Ruggiero and Falkenstein for many, many years. They are the best.
Apr 3, 2019
As busy as this practice is, I'm always impressed with how quickly they move the appointment along with minimal wait times!
Apr 2, 2019
Dr. Falkenstein is the BEST!!
Mar 30, 2019
Dr. Daccache and all of the technicians and staff are all excellent.
Mar 29, 2019
I referred a patient to you so you may be able to help them with their vision issues.
Mar 29, 2019
Dr Ralph Falkenstein is a wonderful doctor!
Mar 29, 2019
Very efficient, friendly staff. Doctor was ver professional
Mar 29, 2019
Dr. Paul is a true professional, so is the staff in the office. I have been very pleased with the results of our cataract surgery.
Mar 29, 2019
Dr. Ruggiero and all those on the staff were very pleasant and conversational and seemed to care about me. I really appreciated that Dr. Ruggiero was so gracious. It's nice NOT to be treated like a number.
Mar 28, 2019
Dr. Marcone is a wonderful doctor. I trust her care completely. Her support team is also well trained and friendly. I have a patient of this office for over 20 years. I especially appreciate how the practice is staffed with every eye specialist imaginable.
Mar 28, 2019
My dad ( 93 years old) was added as an emergency visit. The care was prompt ,complete and very timely. Everyone was very kind to him. Explained all testing and treatment and was very reassuring to him. I was very impressed with their expert knowledge and how willing they were to do so much so patiently. Ty very much
Mar 28, 2019
I was extremely happy with how quickly I was able to get an appointment! The office staff is kind and Dr. Ruggiero is phenomenal. He was thorough with both his examination and explanation of my eye problem and truly took his time with our appointment. I highly recommend him and this office!
Mar 28, 2019
My experience was terrific, timely, and all the staff members were friendly and courteous, explaining rach step along the way.
Mar 27, 2019
I always feel like I am in the best hands at Danbury Eye Physicians.
Mar 27, 2019
A thorough exam, very detailed explanation of options, friendly technician.
Mar 27, 2019
Everyone was helpful over the phone. Just had to wait 5 months to get an appointment.
Mar 26, 2019
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I called to report the development of floaters in my eye, and Dr. Scartozzi found a slot for me the same day. I really appreciate that.
Mar 26, 2019
I have been seeing Dr. Altman for about 15 years. I have always been impressed with his professionalism and thoroughness. He takes the time to explain the process and the diagnosis and treatment options.
Mar 24, 2019
I was very well treated by everyone in the office. Everything was explained to me, and I felt very comfortable. The office is clean and comfortable.
Mar 22, 2019
Dr. Falkenstein is outstanding, pleasure to see him as always he really cares about his patients.
Mar 22, 2019
Courteous and professional
Mar 22, 2019
The New Milford Office makes get eye exam a pleasant experience. The personnel are pleasant and the waiting room is comfortable. They have the services there for most of my needs.
Mar 22, 2019
Great service. Took care of problem right away!
Mar 21, 2019
Very friendly efficient and professional
Mar 21, 2019
Dr. Daccaache and his staff are first rate.
Mar 20, 2019
Dr. Zuckerman is the best!
Mar 20, 2019
Dr Seaford was absolutely amazing. Good bedside manners and personable .
Mar 20, 2019
Extremely pleased with the courteous and professional service I received. Would have no reservation recommending to others.
Mar 20, 2019
Dr. Zuckerman is the best. Incredibly competent. He's treated my chronic condition successfully for years. I can't say enough good things about him or about the technicians and staff at Danbury Eye New Milford.
Mar 20, 2019
Visiting Danbury Eye is always a positive experience. The doctors and staff are always friendly and knowledgeable. Wait time is minimal -- I feel the process starts at the appointment time. Highly recommend.
Mar 20, 2019
Dr. Mathias and technical assistant were delightful in putting me at ease, as I was uncertain about just exactly was happening with respect to what I referred to as a Visual Disturbance. they are a great team.
Mar 19, 2019
First Visit and it was seamless, comfortable and efficient!
Mar 19, 2019
The Dr. and everyone in the office were courteous and professional.
Mar 19, 2019
Alway treated well. Very prompt, professional and courteous.
Mar 18, 2019
Absolutely excellent care.
Mar 17, 2019
My first visit was very thorough and professional. The med. aid was great and DR. Burstein was very understanding and he explained everything.
Mar 16, 2019
Very professional and thorough exam.
Mar 16, 2019
Prompt. professional care,
Mar 15, 2019
Would send my children or my parents here. Professional, friendly, and I trust my doctors here.
Mar 15, 2019
Very professional and well run office. Friendly and caring too!!
Mar 15, 2019
Very good visit. I was happy with dr seaforth. She was very through and personable
Mar 14, 2019
Very courteous staff, great experience. Dr Burstein was so kind, took the time to make me comfortable and explain everything.
Mar 14, 2019
Satisfied did not have a long wait in waiting room which is important to me . Have confidence in Dr Zuckerman
Mar 13, 2019
Dr. Marcone was so great with my son! Very fun and patient! 5 star service!
Mar 9, 2019
The staff was so friendly. It was My first eye exam and the Doctor (Dr. Marcone) made me feel very comfortable.
Mar 9, 2019
5stars everyone excellent with patients
Mar 9, 2019
waited 35 min in lobby before anyone came for me.
Mar 8, 2019
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Very professional and very friendly practice. I am very impressed with the comfortable atmosphere and courteous interactions by all.
Mar 8, 2019
Everyone at Danbury Eye is so nice. They really care about you and your eyes. I’m having lots of issues with my eyes and they always make me feel better!
Mar 7, 2019
Very professional service.
Mar 7, 2019
My service at the New Milford, CT office was exceptional.
Mar 6, 2019
great eye service and capabilities provided, always
Mar 2, 2019
The staff who helped me yesterday was wonderful. From the receptionist to the intake nurse to the technitian who did my scans; each one was friendly, cheerful and professional.
Mar 2, 2019
Found the office, employees and doctor efficient and pleasant.
Mar 2, 2019
From start to finish the appointment was professional and personal. The service provides were uniformly friendly and helpful and as always Dr. Mathias was wonderful.
Mar 1, 2019
Dr Rugiero is the best. The nurses/as sistant were great too.
Feb 28, 2019
From the greeting at the front desk and the medical assistants they are always so, caring and friendly and nicest people. I always feel so relaxed when I'm there.
Feb 27, 2019
Very competent drs. their assistants and office staff.
Feb 27, 2019
I have been a patient of Dr. Matthew Paul for 7 years. Dr. Paul is an excellent physician and surgeon and is extremely knowledgeable, professional and very nice. He is supported by an equally professional and welcoming staff. I recommend this practice to anyone needing their services.
Feb 27, 2019
Very friendly and professional staff a pleasure to go too
Feb 27, 2019
Wonderful knowledgable doctors. Pleasant friendly staff
Feb 24, 2019
Everything is always great at the office. Gerry is wonderful and all of the girls are great. Robert is always very professional and pleasant to be with.
Feb 24, 2019
Staff was very courteous. I was squeezed into the schedule on very short notice which was much appreciated.
Feb 24, 2019
Doctor and staff were very friendly, very thorough, very informative
Feb 23, 2019
Always competent & careing attention
Feb 21, 2019
Dr Paul is excellent and his staff very friendly and courteous
Feb 20, 2019
Despite my criticism below, I know that DEPS generally provides good-to-excellent service by a professional and patient friendly staff. I have been a patient for years, treated by several different staff ophthalmologists, as well as the auxiliary staff, and have been very satisfied and grateful. That's why I have rated you a "10" ! I don't want the experience with one staff MD to prejudice my opinion of your service as a whole.
Feb 20, 2019
friendly staff, professional service.
Feb 20, 2019
No finer medical practice around, in my opinion.
Feb 18, 2019
Everyone was so professional and friendly, explaining every step in the visit. Dr. Paul is easy to talk to and explains his findings in a way that a non-medical patient can easily understand. Dr. Paul listens to the smallest concern and addresses it. I cannot say enough about trusting my vision to this group of caring and professional people.
Feb 14, 2019
The client service team, nurses, and Dr. Paul were more than accommodating, knowledgeable, and friendly.
Feb 12, 2019
The website make it very easy to find and schedule appointments, including getting or leaving information for my Eye Physician Anisha Jangi, MD
Feb 8, 2019
I have major eye issues and find your Ophthalmologists to be excellent, your support professionals are all well trained and of great help with answering questions.
Feb 8, 2019
Felt very comfortable the entire visit. My first time to an ophthalmologist. I was walked thru each step and explained what and why for each part of the exam. The doctor along with the two other staffers treated me very well and I appreciated the gentle approach with lots of explaining. Very knowledgeable doctor and staff.
Feb 7, 2019
Dr Ruggiero is excellent in listening, examining, diagnosing and explaining. He is also very personable. Rachel in the opticians next door was also extremely helpful, knowledgeable, informative for a first time buyer of eye glasses.
Feb 7, 2019
Basically all of the staff was congenial, caring and helpful
Feb 7, 2019
I received Very professional quality care at New Milford Ct eye care 2-7-2019
Feb 7, 2019
My family is new to the area and were referred for my daughter and what a wonderful experience we had! The staff was great to make an appointment and the help we received when checking in, initial exam w/technician and while looking for frames was phenomenal. Dr. Mathias is so patient friendly and made sure my daughter was comfortable and explained to her what her condition was (she's 12) so that she was fully aware of why she has to wear glasses as needed. It gave her some more self assurance/confidence to know that the doctor was speaking with her directly and not ignoring her and just telling her mom. Won't hesitate to follow up in the future if needed!!
Feb 7, 2019
I would highly recommend Danbury Eye Physicians & Surgeons. The staff, from reception to assistants to doctors, is professional and kind.
Feb 7, 2019
All,the doctors are great- but 2 hours in the office is a bit much.
Feb 6, 2019
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Another Great Check Up. The staff is very friendly and attentive. They get you in an out quickly, however, you never feel rushed, or like they don't care. The best of both worlds.
Feb 5, 2019
Friendly staff Personable, intelligent doctor LLittle wait time
Feb 5, 2019
I’m very confident on Doctor check up and trust her diagnostic! The entire staff very professional and polite..
Feb 5, 2019
Excellent practice with superb staff
Feb 5, 2019
Professional staff and doctors are the reason why I would recommend Danbury eye to a friend
Feb 4, 2019
Pleasure Coming to a very Friendly & organized Envirerment. Great group of people
Feb 2, 2019
The quality of care is excellent, both physicians and staff. The New Milford site is not conducive to patients with mobility issues--both access from the parking lot and within the office. Within the office, the staff seemed unaware of the challenges. For example, the difficulty of rising from a rolling seat without arm support. The Danbury site is may be more conducive to patients with mobility issues.
Feb 2, 2019
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Very friendly and professional. Nice people and very helpful. Didn’t have to wait a long time in the waiting room
Feb 2, 2019
The doctors, medical & office staff at Danbury Eye are excellent and also nice people. The office can get very busy and backed up at times, but that is testament to their quality of medical treatment and patient caring.
Jan 31, 2019
Dr. Ruggiero’s professionalism has always reinforced my confidence in his ability to diagnose my eye problems.
Jan 31, 2019
My 7 year old son recently saw Dr. Mathias at the Danbury office. Not only was Dr Mathias's patience with my son exceptional, his sense of humor put my very nervous little guy at ease (and had my husband and I in stitches!) The whole staff of professionals that we met with that day were really amazing!
Jan 31, 2019
Outstanding professional quality of service!
Jan 31, 2019
Super organized, thorough, friendly staff plus Dr’s excellent credentials, experience & straightforward manner gave me the feeling I am in good hands.
Jan 31, 2019
Very professional eye tech ‘s that help you through all the procedures!
Jan 30, 2019
From the moment I came into the office everything was handled efficiently & professionally.
Jan 30, 2019
Dr. Zuckerman is the best! Very friendly and reassuring.
Jan 30, 2019
Very friendly people’s great doctors also....
Jan 30, 2019
courteous,friendly,well organized,great division of labor
Jan 30, 2019
Excellent service, professional, friendly
Jan 30, 2019
Thorough, reassuring, informative. Would absolutely recommend to anyone.
Jan 30, 2019
Love my dr. Always been great. Tell everyone about him.
Jan 29, 2019
The personnel, the attention, the information, and the short wait time All contribute to making the visit a pleasant experience.
Jan 29, 2019
Had to go and see the doctor due to an infection close to my eye,wait time was reasonable,staff courteous,doctor reassured me eye wasn't infected.
Jan 29, 2019
Dr Zuckerman and all staff were GREAT!!!!
Jan 27, 2019
I had to make a last minute (anxiety based) appointment, the MD and nsg staff were so accommodating, and knowledgeable. Excellent care and they got me in right away.
Jan 26, 2019
I liked when the doctor offered me a free trial of new contact lenses
Jan 26, 2019
Friendly staff, very professional and knowledgeable. Warm atmosphere.
Jan 25, 2019
Very thorough exam! Friendly staff; doctor was very personable and answered all questions.
Jan 24, 2019
Friendly and professional staff. Dr. Zuckerman is very personable. He takes the time to explain in layman's terms what the diagnosis is concerning any eye problems.
Jan 23, 2019
I highly recommend this practice based on two very successful cataract surgeries.
Jan 23, 2019
Great personalized services with excellent personnel
Jan 23, 2019
Omg the doctor was awesome
Jan 23, 2019
Very good lots of reminders
Jan 23, 2019
Always interested in the patients welfare and health and very disciplined and a detailed oriented staff.
Jan 22, 2019
Prompt efficient service provided. The quality of care by the staff and doctors is par none....excellent.
Jan 22, 2019
Great atmosphere and very sweet receptionist. I can tell they love each one patients come in.
Jan 21, 2019
I recently had PRK corrective laser surgery by Dr. Zuckerman. He made the whole process so easy and you can tell he really cares about his patients and their outcome. I recommend anyone who is contemplating laser corrective surgery to contact Dr. Zuckerman and his team.
Jan 21, 2019
Friendly, even welcoming atmosphere for such a busy practice. Got taken in after only 15 minutes -- this is a far cry from years ago when one waited for an hour or so! thanks for arranging your services to serve the needs of the patients.
Jan 20, 2019
I cannot express my gratitude enough for the entire staff of doctors, clinicians desk support! You literally saved my eyesight.
Jan 20, 2019
It was a very neat place and Dr. Seaforth is very nice to her patients
Jan 19, 2019
The Staff is friendly, professional and knowledgeable. I am usually seen shortly after I arrive. Dr Falkenstein has a great sense of humor and always answers my questions before I ask them!!
Jan 19, 2019
The doctors are highly skilled with great reputations. My cataract surgery went extremely well. Also, if you have a 3:00 appointment, the doctor sees you at 3:00 PM and not 4:00 PM.
Jan 18, 2019
Love my eye doctor. Been seeing him for about 40 yrs.
Jan 18, 2019
Been my eye care place to go for quite a few years and very pleased with their servies on all levels.
Jan 18, 2019
ALWAYS PLEASANT KNOW YOUR RECORD THOROUGHLY. DRS. ARE EXCELLENT AND ALWAYS WILLING TO ANSWER ANY AND ALL QUESTIONS EVEN IF RATHER SILLY. ALWAYS AWARE OF MY COMFORT AND ADJUST WHEN POSSIBLE.
Jan 17, 2019
Very friendly environment, very professional doctors. Great experience.
Jan 17, 2019
⭐️⭐️⭐️⭐️⭐️ Easy to navigate
Jan 16, 2019
I have been going to Dr. Ruggierio for more years than I can remember - he is a wonderful doctor - very professional, very thorough and I am confident that my eyes are in the best care possible!
Jan 16, 2019
A very friendly and welcoming place. Dr Zuckerman is thorough and explains everything carefully and clearly.
Jan 15, 2019
Outstanding! Everyone was professional, friendly, knowledgeable and helpful. I would absolutely recommend Danbury Eye Physcians and Surgeons.
Jan 15, 2019
timely , pleasant , professionaL service always .
Jan 14, 2019
Been a patient of this firm for 40+ years. I wouldn’t think of going anywhere else!
Jan 12, 2019
The staff was helpful and kind.
Jan 12, 2019
I was told by my dr and the dr I saw your md and was told other Wise coming to Buffalo and with everything I don’t know which one is more Porten the diabetic eyes or the cataract if someone can give me a ring I would appreciate it
Jan 11, 2019
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Very thorough and professional. I highly recommend their services.
Jan 10, 2019
I fell at home with everyone working in this office this is one of my top office personnel that I ever experienced
Jan 10, 2019
Very efficient and knowledgeable. Appointment was on time and Wait time was very short
Jan 9, 2019
Everybody is very friendly and professional, they care about you
Jan 9, 2019
ALWAYS WONDERFUL EXPERIENCE WITH EXPERT PEOPLE!
Jan 9, 2019
I was introduced to this group a year ago when Dr. Zuckerman performed LASIK on my eyes, best thing ever!!! Ever since, this is the ONLY group I would see (Ha! No pun intended!!!). Dr. Zuckerman and his staff are extremely through, courteous and professional. In addition, I highly recommend LASIK!!!
Jan 9, 2019
excellent servicein every area
Jan 9, 2019
When I called Dr. Johar's office for an appointment the office staff was very friendly and very helpful. Geri, the Receptionist made an appointment for me the same day I called. Dr, Johar was extremely thorough and answered all my questions so that I understood the answers.
Jan 8, 2019
Excellent doctor and group. The doctors who are thorough always take the time to explain things.
Jan 8, 2019
Good exam by good doctor. Did not wait long to be seen perhaps cause it was a late afternoon appointment
Jan 8, 2019
The staff is very friendly and courteous and the waiting times have improved.
Jan 8, 2019
Excellent and thorough exams. Optical shop has great selections. Love the staff. Nice and friendly. Spotless clean. Live the New Milford location
Jan 7, 2019
My wife and I both had an eye exam with Dr. Falkenstein and we like him very much and highly recommend to anyone.
Jan 5, 2019
Love love love Dr Falkenstein! The staff is friendly and knowledgeable. My only critique is that the office is COLD! We were freezing and had to keep our coats on in the waiting room and the exam rooms. Truly I don't know how the staff can stand it.
Jan 4, 2019
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Have always enjoyed my visits all of your staff is wonderful.
Jan 4, 2019
..everybody helpfull and kind...
Jan 3, 2019
Very good service as well as doctor taking care each an every single part for patient.
Jan 3, 2019
Everyone there has taken great care with me always
Dec 28, 2018
Elaine Raccio has been invaluable in transitioning me into hearing aids and improving my ability to better recognize dialogue. Her availability, professionalism and compassion have been invaluable.
Dec 28, 2018
Was impressed with the whole experience - very professional staff - Dr. Paul put me at ease with his friendly manner - explained the options available to me and all the factors to consider. Look forward to my next appointment in six months
Dec 28, 2018
Office is pleasant and modern. Have confidence in doctor
Dec 27, 2018
Everyone I dealt with was respectful and friendly.
Dec 23, 2018
Your staff was very professional , Very nice, very patient with me the patient thank you very much
Dec 22, 2018
Have been with this group and with Dr. Zamecki for several years. Have always been able to get an appointment when there is a problem. Physician is attentive to my needs, and professionally addresses my problems. There is usually a brief wait before you are seen by technician, and then another short wait before seeing the physician.
Dec 22, 2018
Everyone was so friendly and efficient. I admire doctor offices for children that keep the appointment moving. It was efficient, informative and humorous. The doctor is very good at what he does, thank you for an easy dr visit with a little kid!
Dec 19, 2018
I appreciate your consideration of my time. There is never a long wait and the appointments are concise and well-timed.
Dec 19, 2018
everyone at DEPS is great - very friendly and helpful
Dec 19, 2018
The staff is knowledgeable, helpful and courteous. Doctors are the best!
Dec 13, 2018
Dr. Ruggiero is excellent!
Dec 13, 2018
Doctor was very nice. Fully completed all testing and was very helpful.
Dec 11, 2018
The only thing I didn't like was when I got there I was told my appointment was cancelled in October. It took me 4 months to get the appointment and was told they left a message on my machine. I did not get it. You should not leave a message you should actually speak to that person. They fit me in with another doctor and I was very pleased with her.
Dec 10, 2018
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Everyone on your staff is just pleasant & upbeat!
Dec 7, 2018
Was impressed with doctor Paul but the woman who initially screened me lacked social skills.
Dec 7, 2018
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I had what seemed like an emergency. I had never been to this practice. They accommodated me same day. Were very professional and efficient
Dec 7, 2018
Professional, Friendly and Knowledgeable !
Dec 5, 2018
Great doctors & friendly office staff. Top notch office!
Dec 5, 2018
Dr. Mathias was great! He handled my daughter's appointment with care and immense knowledge.
Dec 5, 2018
Dr. Zamecki is the best. I have been going to her over five years and she is extremely attentive and listens to all of my concerns. I would highly recommend her to all patients.
Dec 5, 2018
Clean, efficient, knowledgeable and friendly.
Dec 4, 2018
Pleasant office, Dr. Paul is experienced and seems to be caring. Kind, friendly and considerate staff.
Dec 4, 2018
My visit with Dr. Falkenstein was great as usual. He knows how to put you at ease and answers any questions that I may have with much patience especially as related to my Diabetes.
Nov 30, 2018
Always friendly staff and Dr Daccache is the best. Very professional yet kind and gentle.
Nov 29, 2018
The technicians and doctors alike are extremely thorough and pleasant. I have been going to this office for many years and consistently have the same enjoyable experience. My questions and concerns are always addressed and everyone is always kind and welcoming! Highly recommend.
Nov 29, 2018
ability to gain an appointment the same day I called
Nov 29, 2018
Excellent care at your facility. I am extremely pleased with Dr. Paul and his care. His staff are all wonderful. There are no long wait times and everyone is so pleasant.
Nov 27, 2018
Great! Elaine is very nice and supportive.
Nov 27, 2018
Everything was very professional.
Nov 23, 2018
Very competent staff. Excellent check-in experience. Office is very busy but organized. Recommendation would depend on ease of getting to the location.
Nov 23, 2018
Your staff is very positive and friendly as they put me through the process.
Nov 20, 2018
No wait to see Dr. Mathias, who was right on time. Professional experience all the way.
Nov 20, 2018
I quite often recommend Danbury Eye Physicians to those I know 👍👍
Nov 17, 2018
Appreciated your staff for seeing me without an appointment. Receptionist was extremely pleasant and considerate of my situation. Dr. and his assistant were professional and made me feel very comfortable. Your office in Waterbury has a new patient!
Nov 17, 2018
Very attentive service. Plenty of time with doctor which made up for long long wait
Nov 16, 2018
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Everyone was very professional and very kind.
Nov 16, 2018
Excellent service. Your assistant did an excellent job checking my vision and answering questions.
Nov 15, 2018
Efficient , professional office----skilled technicians
Nov 15, 2018
I met with Dr Zuckerman for the first time regarding cataract surgery. I was very apprehensive about having this done...but the dr made me feel very comfortable and assured me that all would be good. thank you !
Nov 10, 2018
Everyone is very pleasant. Dr. Bernstein is so personable,vso funny. Loved his costume on Halloween. Just love it
Nov 6, 2018
Great professional and friendly Team.
Nov 6, 2018
Dr Falkenstein is awesome
Nov 3, 2018
Dr. Marcone was a rock star with my six year old, who came in with an eye injury. It usually takes at least an hour of hysterical screaming and crying before we can get so much as an eye drop into this child, and Dr. Marcone completely disarmed her with an easy bedside manner and just the right mix of friendliness and confident reassurance to make a child feel safe. I couldn’t be more pleased with our experience.
Nov 3, 2018
, Excellent service, response, etc. Dr. Falkenstein is one of the best for care, having patience to answer questions, and obvious medical expertise. I never "recommend" ANYTHING. I will tell why I liked a product/service, etc. How I chose it; why I would choose it again. But I never "recommend." Recommend means "I think you should buy it." I never want anybody telling me "I bought this because you recommended it and I don't like it!"
Nov 2, 2018
Appointment times are honored/ respected; not a long wait and well worth it for the results. Friendly front desk and the technical team keeps you posted on the tests taken as well as next steps
Nov 2, 2018
I am always treated with courtesy and kindness by both the professional and support staffs at Danbury Eye Physicians & Surgeons. My retinitis has been successfully treated with medication injected into my eye, and I would like to assure any patients about to have eye injections that, for me, it was not at all painful. Drops are first given to numb the eye, and the physician then lightly and expertly touches the needle to the eyeball so that it’s only slightly felt by me, the patient. My retinitis only required two injections, and is now under good, and closely monitored, control. I have follow-up visits every two months, and I appreciate that I, a type 2 diabetic, am being so well looked after by a caring and well-trained staff.
Oct 31, 2018
Danbury Eye Physicians have a great service and they care about you and your vision and is a friendly place.
Oct 30, 2018
Fast and most efficient. Great bedside manner. Very informative.
Oct 27, 2018
Very satisfied. All involved were very professional and caring. Thanks-
Oct 26, 2018
This was my first appointment with your office and I couldn't be more pleased.
Oct 25, 2018
Danbury Eye was very accomodating and professional. We had a neurology appointment with the office upstairs in the middle of our opthamology appointment and they split our exam in two in order to get to the neurologist.
Oct 24, 2018
Service is superior in all respects. Great place. Great people too. in one word superior
Oct 24, 2018
Dr Paul is an exceptional caregiver.
Oct 23, 2018
Dr Paul treats me with kindness and respect. I trust his judgement.
Oct 23, 2018
Have been there many times. Always a busy place, but always courteous and efficient staff.
Oct 23, 2018
Have had great care since mycatarack surgery and the continue care since. Dr.Marcone is great!
Oct 19, 2018
All very proffesional. Some waiting time betwenofices with out attendace check.ttelefone
Oct 18, 2018
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Always a pleasure to see Dr. Paul, who is friendly, professional and thorough.
Oct 18, 2018
Every body work in this lovely place it is very professional.
Oct 18, 2018
Visiting Danbury Eye Physicians and Surgeons was great experience for me I have never been to an eye physician before. The staff was very helpful from the moment I walked in the door to meeting Dr Ruggiero. I am very happy with my eye appointment it was a pleasant experience.
Oct 17, 2018
Dr Zuckerman, Pam and the staff were very professional and informative. I left with a very clear picture of my options for contacts or surgery.
Oct 17, 2018
My experience at Danbury Eye physicians & Surgeons has been exceptional. Everyone is professional, as well as pleasant. My questions have been quickly and thoroughly answered.
Oct 17, 2018
The preop, postop and surgery were conducted with the highest degree of professionalism. Dr. Altman and his staff did a superb job. I would not hesitate to recommend them to family and friends. Angelo Purcigliotti
Oct 17, 2018
Doctor Zamecki and her team are efficient, through and friendly. Both my husband and I have decided to move all of our eye care to her practice.
Oct 17, 2018
First time at the office. Extraordinarily professional and efficient. Everything explained clearly. Use of scribes to assist the physician is very valuable.
Oct 16, 2018
My dry eyes are difficult to treat so I sought out a doctor that understood my condition.
Oct 16, 2018
Love Dr Dacacche, Cheryl, and Jackie. Great. Team, they make me less anxious and know their jobs.
Oct 16, 2018
The doctors and staff are friendly and knowledgable.
Oct 14, 2018
Very good staff. Awesome doctor.
Oct 11, 2018
Awesome team and great experience for my 4 year old!
Oct 11, 2018
Dr. Ruggerio and his assistant were so kind and always make me feel comfortable when I see them.
Oct 11, 2018
Great Service, My Doctor was very good and helpful,
Oct 11, 2018
Wait wasn't long even though office was busy. MD addressed my concerns and reassured me.
Oct 10, 2018
I have always found the doctors here to be very professional I am 92 years old and have been following in my mother's footsteps as she loved Dr Ruggerio too.
Oct 9, 2018
The doctor and staff were amazing. I felt like I was meeting with friends. That is saying a lot since I hate things coming at my eyes.
Oct 9, 2018
Efficient process handle with care
Oct 5, 2018
Have not used on line service.
Oct 5, 2018
The entire staff was kind and helpful. Dr Johar is thorough and very professional.
Oct 5, 2018
Excellent welcoming staff. Efficient office. Superb care by Dr. Burstein. Thank you!
Oct 4, 2018
Elaine knows what she’s doing. Her friendly way makes the visit enjoyable.
Oct 4, 2018
Excellent service. Dr.Ruggiero was kind and explained everything to me. He answered all of my concerns
Oct 4, 2018
Elaine is an excellent hearing specialist. She is very knowledgeable and it was also great to see her again. We are considering updating and buying new Hearing aids.
Oct 4, 2018
Staff is amazing friendly professional knowledge what's not to love
Oct 4, 2018
Dr Altman is amazing. His bedside manner and thoroughness w\patients lends a great deal of confidence with regards to recovery and healing.
Oct 3, 2018
Front desk people are always friendly and helpful. The physicians are not only professional, but also interested in you as a person.
Oct 3, 2018
Staff very friendly, my appointment was on time
Oct 2, 2018
Dr Zamecki and staff are very professional and caring individuals.
Oct 2, 2018
Great care and physicians
Oct 2, 2018
Always very happy with my appointment
Sep 29, 2018
The staff and doctor were great and very friendly,
Sep 29, 2018
Compared to my current eye doctor I was very comfortable at your office and felt that you actually wanted to help me. Thank you.
Sep 28, 2018
Never had anything but great service from dr Jangi. Staff is friendly, efficient and knowledgeable. Been going to them for 20 yrs
Sep 28, 2018
Excellent professional staff. Superb doctors!!
Sep 28, 2018
Very professional and pleasant doctor excellent job explaining
Sep 26, 2018
Excellent facility and treatment.
Sep 25, 2018
Dr Zuckerman explains everything being done.
Sep 25, 2018
I have had professional experiences with many many of the physicians at Danbury Eye. They are the best. Knowlegeable, kind....etc
Sep 25, 2018
Dr Marcone is always pleasant, thorough and answers all my questions. Five stars.
Sep 22, 2018
Office is run efficiently. Equipment appears to be the latest. Doctor is knowledgeable. Staff is friendly and helpful.
Sep 22, 2018
The staff were very nice and polite . Dr. Zamecki was very nice and provided me with all the information I was looking for concerning my sons eye , and also the solution for his issue.
Sep 22, 2018
Specifically for Dr. Altman. Will not see any other Dr again.
Sep 21, 2018
Dr. Faulkenstein is the best!!
Sep 21, 2018
Dr. Daccache really helps me understand what is going on with my eyes. He’s friendly and speaks “real” talk.
Sep 20, 2018
Staff was very friendly and as always, it was great to see Dr. Ruggerio again.
Sep 19, 2018
Really enjoyed my first experience at Danbury Eye Physicians. Everyone was very friendly and professional. I did have to wait a bit for the doctor to see me but he was very nice and helpful and informative. Really happy he did not try to sell me anything or talk me into any procedure I could wait on.
Sep 15, 2018
Thought you guys were amazing..great facilities very clean and modern. Dr Marcone was so nice and the staff was great. Thanks so much guys.
Sep 15, 2018
I saw Dr. Burstein for the 1st time. I found him to be very pleasant and knowledgeable.
Sep 14, 2018
Everyone was very professional and friendly.
Sep 11, 2018
Very satisfied with the service, care and attention that I received.
Sep 11, 2018
I have been a patient since moving to Danbury in the 70s and have always been satisfied with the level of patient care I received.
Sep 10, 2018
Everyone I deal with in this group, from the doctor to the receptionist, is to be congratulated for their professionalism.
Sep 8, 2018
I give "you" an excellent "rating", Thank's for all that "you do"!
Sep 8, 2018
Great doctor, and the wait time was not long with an appointment. I am happy that they had toys in the waiting room for my 3 year old to play with :)
Sep 5, 2018
Knowledgeable doctor and friendly staff. We’ve been going to see Dr. Mathias 9 years now and he’s friendly and shows genuine concern.
Sep 3, 2018
I was very impressed and pleased with the prompt attention and care given me at this appt. The friendliness and professionalism of my Dr. And his staff is much appreciated.
Aug 31, 2018
Excellent services provided and staff appears very professional
Aug 31, 2018
I've been seeing Dr. Altman for over 25 years. Very professional. I trust his judgment and skills. Overall, the practice is excellent. I've also had minor surgery that I've been pleased with.
Aug 31, 2018
Questions answered, advice taken.
Aug 30, 2018
Over 30 years, my wife and I have been very satisfied patients of Danbury Eye Physicians and Surgeons. We have seen at least 5 different doctors because of various eye issues, including cataract surgery for my wife. All of the doctors, assistants and technicians are personable, caring and professional. The support and front office staff are very helpful and efficient. At times, the waiting area in the lobby is very full; yet, you do not wait more than 5 minutes to be greeted and processed for your appointment.
Aug 30, 2018
I was very impressed with the entire office Dr. reggerio was amazing. Elizabeth and Lisa took care of me along with The doctor and they were both great. it was a pleasure being a patient for the first time in your group. My husband has had retinal issues, he is a heart surgeon and Has to be checked yearly. , because we just moved to danbury he is stil going his retinal doctor in North Haven Connecticut. He now has a great reason to join this Eye group.
Aug 29, 2018
Friendly, caring, and professional.
Aug 29, 2018
developed pain in my right eye and called for an appt. Was fitted in that aft.I was greatly relieved for the immediate help and good results.
Aug 29, 2018
Great! Nothing more to say!
Aug 28, 2018
DR Jangi, Chrissy, Jackie and Kathy were wonderful to me and very kind and compassionate when I became ill at my appointment!
Aug 27, 2018
Professional care and service, all made easy and done with a smile
Aug 27, 2018
have already sent relativres and friends to your office
Aug 26, 2018
day after surgery, 20 20 what more is there to say wahoo
Aug 25, 2018
Pleasent experience,will go anytime
Aug 24, 2018
I love Dr Ruggiero. I got a very thorough exam and I’m looking forward to my new glasses.
Aug 24, 2018
Excellent from the minute I entered the office to the time I left. The office and tech staff were very courteous, punctual and patient with me when answering my questions. Physcians are awesome.
Aug 23, 2018
Dr. Tran is great, she is so friendly and knowledgeable
Aug 23, 2018
The staff and eye doctor were fantastic with our 12 month old.
Aug 23, 2018
I am a patient of Dr. Altman of Danbury Eye Physicians and Surgeons. I find DEPandS to be an excellent organization. The wait time is Never long. The staff are ALL so nice, so polite and so professional. And of course Dr. Altman is the absolute BEST in his field.. He is kind, caring , and amazing at his profession.
Aug 23, 2018
Everyone was extremely kind and gentle. Very careful to explain what they are going to do and what you will feel. It was painless and the first doctors office I didn’t feel scared. Dr. Z was amazing and very thorough. Highly recommend.
Aug 22, 2018
We love how Dr Mathias treat my little girl since she was 4 or 5 years old she is now 7 and he did cataracts removal and lens implants and my daughter is doing great..
Aug 21, 2018
Great doctor very friendly took the time to answer questions for me in great with my kids I would definitely Recommend this doctor's office to anybody with pediatric eye care needs
Aug 21, 2018
friendly and informative
Aug 20, 2018
Great, friendly doctors - very professional
Aug 18, 2018
Thoroughly professional treatment from everyone I came in contact with, especially Dr. Zamecki.
Aug 15, 2018
When I called I explained what had worried me about my eye. I was told to immediately come and the dr saw me in a time,y fashion!
Aug 14, 2018
From the receptionists, techs & nurses to Doctor Scartozzi, I am very impressed with the level of professionalism & true compassion that the staff has exhibited in their care of my retinal issues.
Aug 14, 2018
Excellent appointment. Was taken on time, staff was professional. Doctor was wonderful. Very fast and explained everything to my satisfaction.
Aug 13, 2018
Dr Scartozzi makes things so clear ( excuse the pun) and easy to understand. He talked to me about the pros and cons of my options and then offered his opinion, He's thorough; doesn't rush through the exam despite a very busy practice. The staff is very helpful and respectful, and the office is always very clean.
Aug 12, 2018
Have already done so to a few people.
Aug 9, 2018
I was thoroughly impressed with the thoroughness of the exam by Dr. Altman. He took plenty of time taking my complete history, reviewing what I was told by other opthamologists and insisting that I provide him with the results of testing by prior doctors before he would schedule me for cataract surgery.
Aug 8, 2018
I see two Opthalmologists and an OD occassionaly. All doctors bare wonderful. The staff is also well traained an personable. If Imhad not seen Dr. Daccache early on my vision would have been very diminished where now it is staying at the condition Imhave hadbfor a long time
Aug 3, 2018
Dr Paul is extremely competent and caring. What more could you want from your doctor!
Aug 3, 2018
Very efficient,professional and polite.
Aug 1, 2018
Very efficient, competent doctors & support team
Jul 31, 2018
Excellent five star office. Very pleasant
Jul 31, 2018
I leave every time knowing that I had the best care.and everyone is so nice.
Jul 28, 2018
Though I am a regular patient, today I was a n for an emergency visit and saw a different doctor than my usual. First, I was immediately given an appointment even though I had a small window for which I could go. Secondly, I was immediately taken in and treated with kindness and professionalism. I have been a patient here forever and can honestly say they continue to take patient feedback and improve there services to match today's needs.
Jul 28, 2018
I am very happy with my cataract surgery and new eyes! Dr. Paul is experienced, personable and professional. His office staff are friendly, and make you feel welcomed and cared for.
Jul 28, 2018
Friendly confident staff. Always on time appts. Great Drs.
Jul 27, 2018
Great service all around from the doctor, staff, ...etc. short wait time..
Jul 26, 2018
Great Doctors & Staff! Modern & efficient office. Highly recommend Danbury Eye Physicians & Surgeons!
Jul 26, 2018
Just wanted to say a good word about Danbury Eye Physicians and Dr. Zuckerman. I've been seeing Dr. Z. for years and he's always been thoughtful and capable. He's successfully guided me through a very successful course of treatment over the years for a chronic condition and done great things for my vision. The New Milford office is very convenient, too.
Jul 26, 2018
Although very busy at Sandpit branch, very thorough. I am pleased with the service.
Jul 25, 2018
Very professional, all people were nice,knowledgeable and proficient.
Jul 25, 2018
The physicians—mine are Dr. Daccache, Dr. Zuckerman, and Dr. Falkenstein—are not only extremely competent but also genuinely kind and caring. Staff very friendly and nice.
Jul 25, 2018
I find your online presence to be very helpful and informative.
Jul 25, 2018
Dr. Paul adhered to the appointment schedule and saw me on time and answered all of my questions without feeling rushed.
Jul 24, 2018
Dr Paul is an outstanding, compassionate ophthalmologist and I feel grateful to be his patient. His assistant, Fanny, is wonderful too.
Jul 22, 2018
Always friendly, courteous, and professional. Most of all, I have complete faith in the doctors there. I have seen several for various conditions and they even "fit" me in when my schedule was so chaotic. I now live in Yonkers, NY but will travel to Danbury or New Milford, CT to see them. This is one loyal patient
Jul 22, 2018
I was extremely satisfied with my visit!
Jul 20, 2018
I have already recommended your service to a friend and she too is happy with my choice
Jul 19, 2018
My visit was wonderful, Dr Jangii and her assistant could not have treated me any better. Also, the receptionist and all other attendees were great.
Jul 19, 2018
Excellent and always supportive.
Jul 18, 2018
Very pleased with surgery and pleasant post op care
Jul 18, 2018
Staff is very helpful. I love my doctors!
Jul 18, 2018
Efficient. Friendly. Thorough
Jul 17, 2018
Courtious reception. On time appt.
Jul 16, 2018
Very professional and friendly. Inspired confidence
Jul 14, 2018
An appointment at DEP&S is always a pleasure. Everyone is so nice.
Jul 13, 2018
Everyone in this office is pleasant, helpful and extremely professional. I have been a happy part of this group for over 20 years!
Jul 13, 2018
Pleasant, and attentive, a strong team of talented, caring, health professionals.
Jul 13, 2018
Everyone is friendly and professional.
Jul 13, 2018
I was taken promptly, the attendant was very nice and Dr Jangi answered all my questions and terrific
Jul 12, 2018
I have been a patient and a friend of Paul for many years because he is a great and effective physician
Jul 12, 2018
Excellent, competent and friendly service
Jul 12, 2018
Great people top to bottom Very professional operation
Jul 11, 2018
I found the equipment used was State of the Art. Everyone as so pleasant. And the office was very clean.
Jul 10, 2018
I called in with an emergency and was able to be seen very quickly. The doctors seem very knowledgeable and do a great job explaining in terms the avergae person can understand
Jul 10, 2018
The staff & doctors are always pleasant & accommodating. Never a bad experience there even with my kids.
Jul 8, 2018
Great visit. Dr Burstein was awesome. He Spent time, answered all my questions. Office staff friendly, tech very knowledgeable & friendly,
Jul 7, 2018
Dr. Mathias was great with our one-year-old! I was amazed at how effectively he was able to simultaneously distract him while performing an eye exam, and we loved how the office had plenty of toys, books and distractions to make a trip to the doctor more enjoyable for all.
Jul 6, 2018
Super professionals, really nice people, excellent experience.
Jul 5, 2018
Very professionsal office. Staff is fantastic. Working with all of them and Dr Johar has been wonderful. Dr. Johar is very professional & takes pride in her field. Also takes time to get to know her patients. Never feel rushed.
Jul 5, 2018
Dr. Faulkenstein is great.... he is very good at explaining the process and also gives a great summary of your eye's conditions and what if anything to expect. Dr.... please dont go full time retired anytime soon!
Jun 30, 2018
Wonderful group would highly recommend!!!!!!
Jun 29, 2018
Doctor very knowledgeable and modern equipment. I was brought in on time but spent almost 2 hours for total appointment
Jun 27, 2018
GREAT OFFICE! PEOPLE ARE VERY FRIENDLY AND PROFESSIONAL.
Jun 26, 2018
Appointment on time. Taken almost immediately. Staff is very pleasant and thorough.
Jun 26, 2018
This was my first visit for treatment of AMD and I was treated with kindness, patience and excellent care.
Jun 26, 2018
Dr. Marcone is great with adults and children! Staff is pleasant also.
Jun 24, 2018
Excellent doctors and staff. They are knowledgeable, friendly and supportive.
Jun 23, 2018
The entire staff was very professional and put an old man at ease.
Jun 22, 2018
Danbury Eye Physicians & Surgeons are the best if you value your eyesight!
Jun 22, 2018
Best place ever for your eyes!
Jun 22, 2018
I was able to get an appointment quickly and upon arrival my waiting time was very short. The exam was thorough, ans the doctor took the time to answer all of my questions. The treatment I received from the doctor and the entire staff was friendly and professional. Thank you.
Jun 20, 2018
efficient office staff and great doctors
Jun 20, 2018
Good, efficient office. Technicians are professional, friendly and helpful. Doctor I saw was professional, efficient and very informative.
Jun 19, 2018
Danbury Eye Physicians & Surgeons is such a great eye doctors for children! I brought my son to his first eye doctors visit here and he had so much fun. He was not scared at all and the doctors made veryhring so easy and fun! I would definitely recommend this place!
Jun 17, 2018
IT IS ALWAYS A PLEASURE TO SEE RALPH FALKENSTEIN AND HIS STAFF. i KNOW THAT I AM IN THE BEST OF HANDS.
Jun 16, 2018
I’ve been to many eye exams and Eye doctors over the years, but the Danbury Eye Physicians office atmosphere is very inviting and staff is excellent.
Jun 16, 2018
I receive prompt and professional eye care at every appointment.
Jun 16, 2018
Dr. faulkenstein is terrific. Very nice doctor.
Jun 15, 2018
Have been a patient for over 35 yrs. with Dr. Paul and his staff. He is the most excellent, wonderful Doctor I have ever come across and the most caring. Would never go to ay other Doctor.
Jun 15, 2018
Very pleasant caring doctor and staff. Thorough informative eye exam!
Jun 15, 2018
I found your office to be extremely organized and professional.
Jun 13, 2018
Dr. Johar and the staff very knowledgeable and answered all of my questions without hesitation. Kind and caring.
Jun 13, 2018
Efficient, enthusiastic and caring attitudes are the norm for this practice. Everyone is dedicated to providing an atmosphere of professionalism in every aspect of the visit. My husband and I cannot say enough about this 5 star staff. We left feeling that our eye health is of ultimate importance and that we received intelligent and thorough health care.
Jun 13, 2018
Excellent and attentive staff.
Jun 13, 2018
Dr Altman is of superior knowledge
Jun 6, 2018
Excellent , thorough and professional eye care facility highly recommend
Jun 6, 2018
Though the office was very busy with many patients, I was seen quickly and was in and out within 45 minutes for a complete exam.
Jun 6, 2018
My first visit to Danbury eye Physicians went very well. The wait was short and I have complete confidence in my Dr.
Jun 6, 2018
I was able to receive a appointment the same day I called the office.
Jun 1, 2018
A professional and friendly staff. Short waiting times. Dr Daccache did a unique surgery after my lens was torn due to an accident. He saved my lens and I see well after 2 years.
Jun 1, 2018
Very caring doctor. Office staff great too.
Jun 1, 2018
Quick and Prompt Response.
Jun 1, 2018
Nice service---minimal waiting
May 31, 2018
I am fortunate to have found two doctors in your group, Drs.BA & AD, who are nothing but thorough. Thanks
May 31, 2018
Very efficient and friendly staff.
May 31, 2018
I'm a very longtime patient. Always have had and continue to wonderful care.5
May 31, 2018
Dr Paul Best dr in the universe
May 30, 2018
Very pleasant & efficient staff. Personable and attentive. Dr. Tran is very kind and thorough
May 26, 2018
Efficient process for various testing. Doctor explained everything and instilled confidence.
May 26, 2018
Great doctors, great service. Very thorough with patients. All of my family uses Danbury eye physicians and each doctor we see is truly amazing.
May 25, 2018
I do not like having the field of vision testing but your nurse made it very pleasant and very bearable. It made my visit pleasant and the Doctor is wonderful.
May 24, 2018
First visit I found the staff to be courteous, informative and friendly
May 24, 2018
I had cataract surgery with Dr. Jangi. The results were perfect. I have gone for my subsequent follow up appointments and an completely satisfied with the care and professionalism.
May 23, 2018
Surgeon Katherine Zamecki exceeded our expectations. The surgery she performed on my Mom's eye went perfectly. No scars. No indication that surgery was ever performed. A perfect repair job of my Mom's eye. I am 100% totally satisfied with doctor surgeon Katherine Zamecki. My Mom is 93 years old so I expected some complications. At a minimum a very long time for the surgical area to heal. I would highly recommend her to anyone who needs eye surgery.
May 23, 2018
Dr Paul and his assistant Fannie are wonderful and very professional care providers.
May 23, 2018
This is a busy office but very efficient and friendly. I have been a patient of Dr Falkenstein for years and feel that I am in excellent hands, but when I needed to see a retinal specialist on an urgent basis, I was booked in and seen right away. My vision is important to me and I am glad to have great care from this practice.
May 23, 2018
Comfortable setting caring physician
May 18, 2018
First time client - found the entire staff to be very professional, courteous and attentive. LOVED Dr. Marcone and the time that she spent with me to resolve my issues.
May 17, 2018
Always friendly and professional.
May 17, 2018
9 a.m. appointment means 9 a.m. Everyone is friendly. The office is pleasant and welcoming. Everything is explained so you can understand. The examination was thorough and professional. The doctor was familiar with me and my condition. They even furnished me with sunglasses because I had a dilation.
May 17, 2018
I received excellent care and concern for the examination.
May 12, 2018
From the front desk to the doctor, everyone was personable, helpful and friendly. Helped me relax and answered all my concerns.
May 11, 2018
Everyone was pleasant,polite,and helpful.Dr. Tran explained what my issue was and a course of treatment.The wait time was short and all in all a pleasant experience.
May 11, 2018
I have mild glaucoma and have had excellent care in maintaining a pressure that allows me to go without any associated medications. Close attention to every detail is much appreciated.
May 10, 2018
Everyone was so friendly and professional. I really appreciated the way things were explained to me in a way I could easily understand.
May 9, 2018
I was taken right away and the treatment prescribed for my eye issues are already working! I am very pleased!
May 9, 2018
nice receptionist, staff got me into see Dr. in a timely fashion. full exam good bill of health how does it get any better than that
May 9, 2018
Everyone involved was very courteous and professional which is important to me, especially since I am an “anxious “ patient.
May 9, 2018
DR. PAUL HAS BEEN A GREAT DOCTOR AND PERSON WHO HAS TAKEN WONDERFUL CARE OF MY EYES.
May 8, 2018
Very professional! Helpful and friendly!
May 8, 2018
Excelent up to date diagnastic equipemt
May 4, 2018
Dr. Falkenstein is wonderful!! I felt like he took his time to thoroughly check my eyes. The staff was friendly and answered all my questions.
May 4, 2018
As always your staff was very courteous. Doctor was very efficient and knowkedgeable
May 3, 2018
I've always been very happy with the services provided by your physicians
May 3, 2018
Skilled Drs. who are thorough, intelligent and compassionate who find the correct diagnosis and best treatment options.
May 2, 2018
Your employees seem more like friends. Everyone is pleasant, helpful and cheerful. It makes any visit great. I never feel anxious before any appointment.
May 2, 2018
Everyone made me feel very comfortable and took time to answer my questions thoroughly.
May 2, 2018
Sorry, I don't use your online at all.
May 2, 2018
I have been a patient of Dr. Matthew Paul for 6 years. Dr Paul is an excellent doctor who I highly recommend. Dr. Paul and his staff are extremely professional, knowledgeable and also very friendly and kind. Anyone looking for an excellent doctor and practice should definitely come to Danbury Eye Physicialns and Surgeons.
May 2, 2018
Staff was professional. The appointment began on time. There was no unneccesary waiting.
May 2, 2018
I've been going to this practice for many years and I am always completely satisfied with the services they provide.
Apr 30, 2018
Very professional, visit with friendly staff and doctors
Apr 30, 2018
on time, well educated, overall a good experience
Apr 29, 2018
Friendliest, most efficient, most knowledgeable people in your practice. Thank you .
Apr 28, 2018
Always very clean, friendly environment. Dr. Marcone is wonderful and makes the appointments less stressful and fun. Very professional. Thank you!!
Apr 27, 2018
Staff was friendly and courteous.
Apr 26, 2018
Everyone I dealt with was courteous and very helpful
Apr 26, 2018
I’ve been very happy with my experiences and my mothers at this office. I highly recommended them!
Apr 25, 2018
Very prompt and friendly. They explain everything in detail. Would definitely recommend.
Apr 25, 2018
Top physicians! From the receptionists, doctors assistants, the people doing eye tests for your eye exam, to the people checking you out, all professional and friendly. Top physicians in this area
Apr 24, 2018
Gerry the receptionist is an asset to your company she is very professional
Apr 21, 2018
Very professional and well organized
Apr 21, 2018
Very professional and Complete Care
Apr 20, 2018
Absolutely love danbury eye physicians, the New Milford office. The staff is so friendly and kind. My daughter sees Dr Mathias and has since she was two. He’s really good with young children and has helped my daughter with her vision dramatically.
Apr 19, 2018
I have been having difficulty with the glasses prescribed by Dr. Mathias. The lens have been made through your optical department. Originally the bifocal was too low; about 6 months later Dr. Mathias wrote a new prescription that added a second bifocal. Now in order to read out of the glasses I had to hold them up on the right side when I was reading. After seeing Dr. Mathias on April 18, he suggested the optician raise the nose pads, which he did. I have tried to adjust to this, but it is not fixing the problem. I strongly believe the problem originated with the first pair of glasses when your optical department lower the placing of the bifocal without ever fitting the placement to my eyes. I have struggled with these glasses for almost 2 years. I believe Danbury Eye should start over (at the expense of Danbury Eye) and create a new pair of glasses that works.
Apr 19, 2018
Reply
I was able to print out the necessary forms and fill them out in advance to save time when I arrived for my appt.
Apr 19, 2018
Every person I had the pleasure of meeting there was extremely kind and caring!
Apr 19, 2018
Timely, gracious , professional ad caring.
Apr 18, 2018
Kind and professional staff. Easy and accommodating with appointments.
Apr 18, 2018
The office staff was very friendly. Everyone was so helpful and understanding.
Apr 18, 2018
Liked dr. Zuckerman and the lady who interviewed me
Apr 18, 2018
From start to finish I was totally impressed with your office. Your reception are are is bright,clean and inviting. The receptionist was polite efficient and extremely helpful. Delores your technician was informative engaging and very nice. Dr. Zamecki was thorough informative and approachable. Dr. Zamecki is an excellent doctor and I will be sure to recommend her to all my friends and family.
Apr 18, 2018
They took me right away for my appointment
Apr 18, 2018
Everything about my experience is EXCELLENT!!!!
Apr 17, 2018
Professional and thorough
Apr 17, 2018
Excellent. Staff was outstanding and, of course, Dr Falkenstein is the best!
Apr 14, 2018
Staff very cordial and Dr. Falkenstein was great, patiently explaining everything....my appointment was no waiting, right on time.
Apr 14, 2018
Appointment was on time and efficient! I appreciate that.
Apr 12, 2018
Arrived Early, got in early, very friendly crew, Dr Paul amazing diagnostician & surgeon, looked for years fro the right lens for me and they are PERFECT as was his surgery.
Apr 12, 2018
Very nice staff and Dr Zamecki is very nice too! Great working knowledge of procedures.
Apr 11, 2018
Dr. Zamecki was kind and patient with me and was very informative.
Apr 10, 2018
I would recommend this practice.
Apr 9, 2018
Dr Paul and his staff provide excellent and professional care.
Apr 9, 2018
Technician tried to get me to have my other cataract op and uncalled for.erated on. It was heavy handed and uncalled for.
Apr 7, 2018
First time visit, and I’m extremely impressed! Every single person I came in contact with greeted me with a smile and treated me as a friend. I feel very fortunate being referred to Danbury Eye Physicians and Surgeons.
Apr 7, 2018
Calm, warm and friendly atmosphere. Took care of me with a smile and quickly.
Apr 7, 2018
Everyone was professional and friendly.
Apr 6, 2018
i have been going to Dr Falkenstein for the last 40 years, wouldn't go anywhere else.
Apr 6, 2018
ITS ALWAYS A PLEASURE TO VISIT THE OFFICE... PEOPLE ARE VERY HELPFUL AND FRIENDLY AND THE EXAM STAFF ARE CONSISTENTLY MOST ACOMMODATING AND INFORMATIVE
Apr 5, 2018
I have been putting it off for years, decided to get a free consultation about my hearing, I was very pleased with the service that Elaine provided, she explained how the plan works . Very professional, I highly recommend, thank you. Rick
Apr 5, 2018
Very pleasant and knowledgeable staff.
Apr 4, 2018
I was a new patient and had an issue with my eye that needed to be addressed ASAP. I was able to quickly schedule an appointment and the staff was so friendly and helpful. In addition, the doctor was knowledgeable and patient. I was able to everything resolved. Definite recommend.
Apr 4, 2018
All office personnel are courteous, helpful and efficient. For this visit, I was in the waiting room for a very short time before being called. After eye test, etc., there was only a short wait before Dr. Altman came in for the exam.
Apr 3, 2018
I was treated as all patients should be treated, with respect and care.
Apr 3, 2018
Appointments work like a well oiled clock. Great staff and physicians.
Apr 3, 2018
This was an emergency visit they took me in right away
Apr 3, 2018
Very professional staff. Each person I interacted with from front desk up to and especially the physician was terrific. Office very efficient. Staff pleasant and courteous.
Mar 30, 2018
Nice staff and very competent!
Mar 30, 2018
The reception/waiting room was warm, comfortable and inviting. The staff was efficient, courteous and also welcoming. I was taken on time and all the staff I dealt with were skilled and caring
Mar 29, 2018
Another GREAT visit in the Danbury office!!
Mar 28, 2018
Danbury Eye Physicians have been my go-to eye doctors for several years. They provide exceptional treatment in a highly professional and organized setting.
Mar 27, 2018
Dr Tran is very professional and very thorough.
Mar 27, 2018
Never a long wait. And—of course, Dr. Paul is the best.
Mar 27, 2018
You get the best care and everyone is nice.
Mar 27, 2018
Very professional all the way
Mar 27, 2018
Physicians are top-notch; be wary of the Optical shop.
Mar 25, 2018
The doctors and staff are very friendly and welcoming! The doctors are very knowledgeable. They take their time with each patient so you don’t feel like you’re being rushed out. I would highly recommend them to anyone!
Mar 24, 2018
Very pleased with service all around
Mar 24, 2018
Dr. Zuckerman is an outstanding physician - extraordinarily knowledgeable and gifted. Handled cataract surgery and implanted new lenses with incredible results. Highly recommend him.
Mar 24, 2018
My visit was easy to arrange, efficiently handled upon arrival and all involved were friendly and helpful. I had very little "wait time" and the doctor was professional, concerned and cordial.
Mar 22, 2018
caring, competent,friendly service
Mar 22, 2018
Staff is efficient, waiting time is short. I trust the doctor and she listens to me and considers my opinions, preferences, and answers my questions.
Mar 21, 2018
You receive the absolute finest eye care from the best doctors and staff. Everyone goes out of there way to take excellent care of the patient.
Mar 21, 2018
Everyone in the office, from reception to the Dr. are professional, and courteous. They made my first visit, pain free.
Mar 21, 2018
Very friendly very professional
Mar 20, 2018
Totally superior service in every way. And top noch people too.
Mar 20, 2018
I have always & will continue to recommend DEP&S.
Mar 18, 2018
On time professional service from both the doctor and the support staff in the New Milford office
Mar 17, 2018
My appointments are always warm, and friendly, as well as getting a doctor that is a surgeon too!!!
Mar 17, 2018
We absolutely love Dr. Mathias. He is amazing with my developmentally delayed daughter, and is clearly very knowledgeable.
Mar 16, 2018
Very friendly and helpful staff. The computers they use to identify your spectacle correction are incredible. Fast in and fast out. I wish Dr. Johar was my GP. She is a great diagnostician. And so caring. Thank you.
Mar 16, 2018
The staff was very professional that's for the excellent service
Mar 16, 2018
Dr. Zemecki and her assistant, Christine (sp), are the very finest I've ever experienced! They are both continuing the excellence of Dr. Falkenstein and his vision from the early 1980's!
Mar 16, 2018
I have been going there for years and have never been disappointed. Doctor Mathias is very thorough and is very nice.
Mar 16, 2018
The finest practice of eye physicians and surgeons! It has been my pleasure and privilege to be a patient for more than twenty years. I have always been satisfied with my visits to Danbury Eye Physicians and Surgeons. Kudos to Dr. Altman for the extraordinary service that he renders to his patients! I am most appreciative of the unique way in which he handles checking and recording my eye pressure in both eyes. I am indeed fortunate that he is my physician! Gratefully, Amelia Brown
Mar 15, 2018
Very apprehensive about switching groups. I had a good relationship with my retiinologist but when we switched medical insurance I had to go elsewhere.. I fwas made very comfortable by the staff and doctor.
Mar 11, 2018
I am a long time patient and Dr. Ruggerio is my regular physician. i saw Dr. Falkenstein because it was an emergency appointment.
Mar 10, 2018
This is a one stop office for your eyecare health and needs. Well staffed, well run and efficient. I often do not like large practices, but yours is an exception because it’s staffed properly and everyone seems to know their task and wants to do it well. Wait time is minimal and when you’re done and need eyeglasses, the optic shop is pleasure to shop in with knowledgeable staff to assist you
Mar 9, 2018
The service for checking in and out was fast and friendly. Dr. Tran was very helpful at answering my questions and is very kind. I'd recommend this location for anyone that needs an eye exam.
Mar 9, 2018
In addition to a doctor that I now have trust in for my family; the staff was pleasant and professional. We met with Dr. Katherine Zamecki. Alyssa at reception and Andrew who did our initial review made it an overall very positive experience. Will refer to others for sure!
Mar 7, 2018
Efficient, friendly, professional care. Everything was explained and done in a timely fashion.
Mar 7, 2018
Very informative examination.
Mar 6, 2018
Excellent experience, friendly staff
Mar 6, 2018
All of the doctors I have worked with knew their business and were very helpful.
Mar 4, 2018
Everyone we dealt with at the practice was very kind and professional. We were very impressed with the doctor and his assistant .
Mar 2, 2018
Although I was early I still had to wait after my appointment time. After the tests were finished I had to wait more than 20 minutes to see the doctor
Mar 2, 2018
Doctor and support people were very good and thorough. The whole process was very efficient.
Mar 1, 2018
Knowledgeable and friendly staff.
Mar 1, 2018
Professional and friendly staff and an excellent team of doctors!!
Feb 28, 2018
Very efficient office. Arrived early to complete the standard paperwork for new patients. Was taken in within minutes of my scheduled appointment.....a definite plus! Overall an exceptional experience.
Feb 28, 2018
Friendly staff and Dr Paul is always very reassuring.
Feb 27, 2018
Have been a patient since 1974 and am always a fan of the professional care I have been given.
Feb 27, 2018
Very nice and professional staff. Dr. Johar is excellent!
Feb 25, 2018
The staff and doctor was such a pleasant experience! Would highly recommend this place to all!! See you in 2 years! Keep up the great work!!
Feb 24, 2018
They are very pleasant in the office and they’re very honest . Great visit!
Feb 24, 2018
very efficient in a friendly and courteous manner
Feb 24, 2018
The doctors at Danbury Eye Physicians are an excellent group of doctors who specialize in the many diseases of the eye. I have always been treated professionally and courteously. I have severe eye dryness and there suggestions on treating dry eyes have helped.
Feb 24, 2018
My visit to Dr. Paul was to determine if was necessary to have my cataracts removed. I had the visual acuity test, the pupil dilation and other measurements done and reviewed by Dr. Paul. As a result of my discussion with Dr. Paul I learned that I do not need the cataracts done immediately but perhaps within a year. Dr. Paul also gave me a couple of pamphlets to review which are very helpful. The staff did a great job in getting me ready to visit the doctor. Thanks.
Feb 23, 2018
Great doctor. He answers all questions and is very personable.
Feb 23, 2018
Fun and knowledgeable. Keeps your child comfortable and laughing the whole time!
Feb 23, 2018
Fast, efficient, friendly and caring
Feb 23, 2018
the absolute best office personnel I have encountered in CT. Dr. Paul is not only the #1 eye Doctor in CT, but by far, the most personable. He looks at YOU the patient, not a number!
Feb 23, 2018
I have always been impressed with the professionalism and demeanor exhibited by Dr. Altman
Feb 23, 2018
Prompt appointment and strategy to help with eye issue.
Feb 22, 2018
Excellent doctors, excellent staff, always on time
Feb 22, 2018
Dr. Ruggiero and his staff treated me very good. They are informative in a way that you can really understand what is going on during the entire visit.
Feb 22, 2018
Efficient and Trust inspiring .
Feb 21, 2018
Everyone was professional and very friendly. Especially Dr. Zamecki.
Feb 21, 2018
My appointment was all I would want. Quick and easy. The office staff was friendly and helpful. Dr. Paul was professional and courteous.
Feb 20, 2018
I am a 20 year patient of Dr Paul. The DES&P has it down to a science how to see patients on time, place reminder calls, and provide exceptional eye care.
Feb 20, 2018
I had an emergency on what appeared to be a very busy day at the office. My optometrist referred me to Dr. Daccache and when I just showed up at the office, I was immediately attended to and was seeing the doctor within 45 minutes. Very efficient staff. My only complaint is that it all felt very "rushed." What happened to me may be routine to them, but it was scary and confusing to me. I just needed a little more breathing room to absorb the procedures and instructions. Other than that, under the circumstances, I felt that I was in really, really good hands.
Feb 18, 2018
I do not use the online services but would like to
Feb 17, 2018
I thought the physician I saw and the technicians were all excellent.
Feb 16, 2018
My mother (macular) & I have been in the hands of extremly competant & caring doctors, assistants & receptionists for many, many years. Yesterday I had Dr. Bernstein (WHO LOOKS TOO YOUNG TO BE A DOCTOR) He is very bright, caring, & has a great sense of humor. He is a wonderful addition to Danbury Eye.
Feb 15, 2018
I already recommended Najla Antous to see Dr. DeCacche. She was very pleased.
Feb 15, 2018
never crowded so never an elongated wait. Consistent high-level care from receptionist, assistants, technicians, and each doctor I have seen with this office ( 3 ) And the care of your physicians of my eyes has been very good and honest and caring. I recommend your office to anyone looking for eye care especially persons who live with weird diseases that put our sight at risk,
Feb 15, 2018
I'm so pleased that Dr Matthias is back! He makes me feel confident that all possible is being done to keep my vision as good as it can be.
Feb 14, 2018
Ive been coming to this practice for years. Always been happy with everything they do.
Feb 14, 2018
Once arriving at your office I am always made to feel so welcome and treated efficiently and courteously. No matter how crowded the office is you never feel rushed by the people behind the desk.
Feb 14, 2018
Super nice staff. Excellent doctors.
Feb 13, 2018
Been going to Dr. Falkenstein for 40 years- always satisfied with his knowledge and warmth.
Feb 13, 2018
Everyone in the office was very professional, courteous and was knowledgeable of their job.
Feb 13, 2018
I encountered very friendly staff all the way from my initial appointment scheduling through my office visit. The receptionist and the medical assistant were very courteous and professional. The doctor was friendly and thorough and explained her findings. I will definitely recommend this practice to my friends and family.
Feb 11, 2018
everything went well. very satisfied
Feb 10, 2018
Best run practice I've experienced. Thanks to the entire staff.
Feb 10, 2018
I have been bringing my Daugher to different eye doctors as she was born with cross eye. We went to see Dr Stephen Mathias for a second option on surgery. Very impressed to say the least. He will now become our primary eye doctor with out question. Addressed all concerns with out us having to as and spoke to my daughter directly even though she 14. To sum it up compassionate and professional.
Feb 7, 2018
The tech was great and professional front desk was ok not the biggest fan of the physician felt as if he was more speaking to my child than myself wasn’t an even balance
Feb 7, 2018
Excellent, excellent, excellent.
Feb 7, 2018
Staff was courteous, prompt, and efficient. I was able to make an appointment for same day, even though the office was very busy when I arrived, the front desk managed was very organized.
Feb 6, 2018
Nice place but there's always a little confusion moving from one station to another or when dealing with scheduling.
Feb 6, 2018
Danbury Eye Physicians is amaaazing! I used to go here growing up for all of my vision needs and absolutely loved them. I recently moved back to the area and needed an eye exam - they were able to give me an appointment the same day I called! Dr. Tran is absolutely wonderful :)
Feb 6, 2018
The staff is very friendly and professional.
Feb 6, 2018
Very nice people! Everyone was courteous and professional. This was my first visit. Very impressed!
Feb 4, 2018
Friendly and professional staff.
Feb 4, 2018
Helpful Able to get quick appointment Caring about my concerns Explained problem and solutions
Feb 4, 2018
very good eye team of specialists. id recommend them to anyone.wait time was short, they performed multiple procedures to evaluate / determine my vision, and gave me more than one solution.
Feb 4, 2018
The service was excellent! I was scheduled immediately for Laser surgery on my right eye for a torn retina. The procedure was quick and I was discharged immediately afterwards. The only concern I have is that it is supposed to take 6 months for the floaters to disappear. I think that is a long time to have blurred vision in my right eye. Hopefully it won't take that long. Best regards, Carmen DeSocio.
Feb 1, 2018
It seems that the Dr. knew that he has no solution to my problem and completed his examination and briefing within 3 mins. I don't see a point coming back for this problem again to this Dr. I have paid $40 for the specialist visit for just 3 mins of his consultant to hear that there is no thing we can do to correct your problem. I think its better they tell me not to come for this issue again rather than wasting my money. He keep insisting me to see another Dr. for Glaucoma which I never complained off. Trying to fill their pocket for another visit. Giving One Star as there is no black star on this Rating.
Jan 31, 2018
Great receptionist schedulers and Elaine Raccio has changed my life with new hearing aids. Very pricey. Twice what I have paid for Siemens in the past but these are life changing also Am now coming for eye check.
Jan 30, 2018
Dr. Tran was very professional.
Jan 30, 2018
The service is excellent. Always able to get me in for visits when I have had a problem.
Jan 28, 2018
I only interacted with a limited amount of staff and they were very accommodating.
Jan 28, 2018
Excellent service and very friendly. Very pleasant experience
Jan 28, 2018
This was our first appointment, and we’re very happy. I called for an appointment and was scheduled 2 days later - not a month like I’d thought.
Jan 27, 2018
Everything from making the appointment to being discharged was perfect, professional and friendly.
Jan 26, 2018
The staff is friendly and the office is run efficiently, wait times are reasonable. My only criticism is that when having eye surgery, the pricing discussion was kind of loose, and the costs were more than expected, but the outcome was good and everyone is helpful.
Jan 26, 2018
Very professional office. The staff was friendly and attended to my needs.
Jan 25, 2018
I was very impressed with both the facilities and the caring attention and excellent treatment which I received from both the staff and Dr. Burstein.
Jan 25, 2018
I have never had a bad experience with Danbury Eye Physicians and Surgeons! The staff is always pleasant and professional. I've never had to wait more than 10 minutes to be see by my doctor. I have never had a better experience elsewhere, bar none!!
Jan 24, 2018
I was extremely pleased with the service of this office. My son’s eye Dr referred us here and when I called we were given a same day appointment. The staff was courteous and professional. The Dr’s took the time to explain everything in detail and answer all our questions and scheduled us with a follow up later in the week.
Jan 23, 2018
Took a long time (1 1/2 hours) to spend 10 mins with the actual doctor. He was able to check one aspect of my eyes but I have to wait another 2 weeks to see another doctor in the same practice to check another aspect. I would have preferred that one doctor could take care of the whole check-up
Jan 23, 2018
Good atmosphere friendly professional service. Dr. Zamecki is great thats why i keep going back.
Jan 23, 2018
Excellent providers, immaculate office environment and positive outcomes. That's the whole story
Jan 23, 2018
Great doctor. Great staff. Made my 9 year old son feel very comfortable!
Jan 22, 2018
time spent in office minimal was taken close to appointment time.
Jan 20, 2018
Friendly staff. Dr friendly and knowledgeable, asked questions and listened for answers. Appointment was 10 am and was in exam room and being examined by 10:10. Amazing!! Respects that patient has other things to do than just wait around. Definitely going back.
Jan 19, 2018
Staff and Dr.Falkenstein very nice and professional.
Jan 19, 2018
All questions were answered
Jan 18, 2018
Great staff and great doctor who was more than willing to answer my questions.
Jan 18, 2018
Place was very professional doctor was very intentive to my needs and concerns would recommend
Jan 17, 2018
Very efficient and knowledgeable. Staff very helpful
Jan 17, 2018
Im very grateful i was refered to this place and i love Dr. Mathias and his staff and how they handle my daughter with patience and thank God she dont have her cataracs anymore and is able to see better
Jan 17, 2018
Always professional no matter if it’s the receptionist, techs, doctors or clerical staff.
Jan 16, 2018
Like Dr Paul very much. I feel very at ease with him and confident in his ability to diagnose and treat whatever problem may arise
Jan 16, 2018
Extremely professional and thorough
Jan 14, 2018
On time, friendly, and everything explained easy to understand.
Jan 13, 2018
Dr Tran was professional, pleasant and great at communicating what could be done to improve my vision for distance. Her solution for improving my long distance vision was perfect! Because the solution was fairly simple, I was able to experience the improved vision I had hoped for, right away. I appreciated the efficiency of the appointment as well. Was in and out within an hour.
Jan 13, 2018
Was seen on an emergent situation, was shown professional courtesy, and as well as the finances were concerned. Doctors were pleasant, medical assistants knew QUITE a bit so they could report their findings the the doctor. Reception was beyond courteous, as was the billing Dept., whom finally figured out my twisted medical insurance. I thank all those in advance. I wish I could say, I look forward to my next appointment, but am not dreading it because of the level of care received.
Jan 13, 2018
I had a concern about flashing light in my eye and I was immediately given an appointment. Everyone was friendly, listened attentively and treated me professionally.
Jan 11, 2018
The staff and doctors I have used are outstanding!
Jan 11, 2018
the doctors, support staff and customer care are excellent
Jan 11, 2018
I always have a good experience at your office, and Dr. Ruggiero is absolutely wonderful!!
Jan 11, 2018
10 Stars if I could. Drs. Daccache, Falkenstein, and Zuckerman are not only tops in their fields, but are caring and kind.
Jan 11, 2018
I found everyone very efficient and friendly. The Doctor was exClement. She also was very personable. Great experience.
Dec 29, 2017
A thoroughly professional and efficient practice with very personable doctors and staff.
Dec 29, 2017
Great atmosphere Reception and greeting from all employees made it pleasant
Dec 29, 2017
They were all prompt, polite and great servicing my needs
Dec 29, 2017
Good doctors, wait wasn't too bad this time-- although I got an email asking that I come 10 minutes early and then I waited for half hour. they could have emailed that I should come late, and not early.
Dec 28, 2017
The nurses, the surgeons, the whole team is upbeat, terrific.
Dec 28, 2017
The office staff was very pleasant and although I was there as a referral, the office was clean and very comfortable. The process of moving patients through was efficient and I felt like I was being provided the best care although I was referred by my physician who is not part of this group. Very pleasant and professional staff.
Dec 28, 2017
I don't do reviews. I don't do reviews. I don't do reviews.
Dec 27, 2017
very through and a comfortable visit
Dec 27, 2017
I was very pleased with my 9 year old daughter's eye doctor visit. The office was clean, everyone was professional, and kind. The doctor was great with kids and new her stuff. She also kept my daughter calm with kid friendly explantations of each eye test. The doctor gave her a token for a toy. Great experience highly recommend!!
Dec 23, 2017
Very professional office. Doctor was pleasant and helpful. Would definitely recommend her. Got her name from a neighbor who had cataract surgery and was very pleased. Will pass the recommendation forward.
Dec 22, 2017
i ALWAYS ENJOY COMING TO THE OFFICE - EVERYONE IS SO PROFESSIONAL AND VERY WELL INFORMED!!!!
Dec 22, 2017
Oustanding, professional service.
Dec 20, 2017
Love the doctors at this practice. Sometimes have a long wait though.
Dec 19, 2017
My visits to Dr. Falkenstein have always been of star quality, and his assistant Melissa is one of the sweetest people I have met. I always enjoy going for my regular check ups, and other events that have heppened.
Dec 19, 2017
It goes without saying that the medical expertise of the doctors and staff is top notch, or I wouldn't continue using their services. What sets the Prospect office apart is that everyone here is courteous and patient. It is a pleasure to go the office because the staff and doctors are compassionate and competent. They treat the patients on time and efficiently. Some medical offices I have visited make the patients wait a long time after the appointment time before being brought in to see the medical staff. Not in Prospect. Gerri, who has been the receptionist for several years, greets patients with a smile and a friendly comment. That same positive interaction continues with every member of the staff.
Dec 16, 2017
Been a patient for almost 30 years. Always had a good experience.
Dec 16, 2017
My vision has deteriorated over the last few years. My clarity, sharpness and night vision are reduced. Dr. Anisha Jangi, MD listened to me and explained why surgery is an option and may be necessary.
Dec 16, 2017
As always I feel I get the best care at Danbury Eye Physicians
Dec 16, 2017
I was impressed with the knowledge and education I received from the physician as I was examined. The visit was very patient oriented.
Dec 14, 2017
Very happy with visit. Everyone was knowledgeable, professional and the end result was exactly what I hoped for.
Dec 14, 2017
Quality, efficiency and a great staff- I was impressed!
Dec 14, 2017
I felt taken care of and the star most professional
Dec 14, 2017
Danbury Eye Physicians & Surgeons Review
Dec 13, 2017
Doctors and staff are very efficient and friendly
Dec 13, 2017
All staff is exceptionally friendly and professional. Wait time was minimal and examination was not rushed. Dr, nurse and Photographer were thorough and willing to answer questions.
Dec 13, 2017
Dr. Zuckerman is great I have some problems after cataract surgery he is very positive and will be fixed
Dec 12, 2017
Dr. Yuan Tran was very pleasant and helpful. I’d see her again!
Dec 12, 2017
My first time at this office. It operated efficiently, little wait time and everyone I encountered was very nice and professional. My doctor, Dr. Scartozzi, was very knowledgeable and answered all my questions in a polite and accessible manner.
Dec 12, 2017
The Dr. Is very profesional and she care me well
Dec 11, 2017
I love how the staff makes you feel at home and welcome. They are very nice and always helpful. Very energetic and happy employees and doctors. I love coming to see Dr. Tran.
Dec 11, 2017
They were there when I needed them. They were efficient quick and there was no wait
Dec 10, 2017
Great atmosphere, comfortable waiting room, wonderful staff!
Dec 9, 2017
My experience displayed your office and professional staff to be very patient friendly and competent. The office personnel were efficient and helpful. The medical staff were of high quality, very informative and displayed concern for the patient.
Dec 9, 2017
Everyone is warm, friendly and generally concerned about your eye health. Am so happy that my friend recommended that I see Dr. Paul and his staff!!
Dec 8, 2017
Excellent service , feeling warm like in the same family
Dec 7, 2017
Everyone was very professional as always
Dec 6, 2017
I was confined to bed for 3 days because my eye hurt so bad. I did not see out of my left eye for the 3 daysl. Now it is better.
Dec 6, 2017
Dr. Zuckerman , his staff and the optomologist on duty were nothing but professional and courteous. They went out of their way to be sure my glasses were the proper RX and fitted properly even though they were not purchased through them. I can’t say enough about Dr. Zuckerman!!! If anyone is considering lasik eye surgery, do it, you will not be disappointed!!!!
Dec 6, 2017
Pleasant and caring staff.
Dec 5, 2017
I am hesitant to recommend Dr. Paul to anyone only because he is so busy now - and I have to book months ahead now. What would it be like if everyone I talk to goes to him??? I also have had two eye field assessments with the same assistant. I am embarrassed that I don't recall his name, but he is fantastic not just in his knowledge, but he has an outstanding personality also.
Dec 5, 2017
I am always pkeased about my experience. Whether getting a test from a technician or visiting the doctor and his nurse or even checking in or out everyone is interested in me as a person and expedites the entire procedure. Just so happy with Dr. Paul !
Dec 5, 2017
Outstanding receptionist Love the entire staff and the Dr. very attentive to your needs
Dec 4, 2017
Pleasant office atmosphere with courteous and staff and very little waiting time. The doctor was very professional and assuring.
Dec 2, 2017
My whole experience was awesome? Dr. Zuckerman is great!
Dec 2, 2017
I have been a patient for over 35 yrs.and would never go to any other Doctors. They are the top in their field and all the staff are wonderful and treat you special.
Dec 1, 2017
The building was very welcoming, and the staff very friendly and thoughtful. I highly recommend them.
Dec 1, 2017
Excellent, professional & caring service !
Nov 30, 2017
Great first visit with a new doctor.
Nov 28, 2017
Very happy and relieved by the office visit. Had an eye condition for the second time in one month. Both the assistant and Dr. Zamecki were very professional. The exam and subsequent information was thorough and reassuring.ai certainly would recommend this office.
Nov 28, 2017
My review would be excellent, as is, the service and care the personnel gives..I highly recommend Danbury Eye Physicians & Surgeons.......
Nov 28, 2017
I can only say the building is a bit confusing....the layout is poor
Nov 28, 2017
Dr. Johar is a wonderful compassionat doctor!
Nov 28, 2017
The entire staff was awesome professional and caring.
Nov 25, 2017
Dr Ruggiero is a wonderful doctor. He is knowledgeable, kind and considerate. The office is always professional and it is a pleasure to deal with any of the staff
Nov 23, 2017
The staff and doctors at Danbury Eye Physicians great their patients with care and rrespect.
Nov 22, 2017
Competent physician Educated caring staff
Nov 22, 2017
Very professional office. Have been coming here for many years. Everyone is so nice!
Nov 20, 2017
The operation is very professional and the prescription has worked marvelously well for me.
Nov 20, 2017
Very nice people! And I always feel comfortable
Nov 19, 2017
Was not kept waiting; all questions answered beautifully.
Nov 18, 2017
Dr Paul is an exceptional, outstanding eye doctor, compassionate, friendly with a warm, intelligent demeanor. The cataract surgery he performed on both my eyes has given me the ability to see the world clearly and brightly with no glasses. A miracle!
Nov 18, 2017
Friendly and efficient staff , very prompt with treatment . Dr zamecki was awesome and friendly , will see her for further treatment I the future.
Nov 18, 2017
very professional...great bedside manner....through eye exams!
Nov 18, 2017
Always like go to ythe Danbury office...the personnal, as well as Dr. Matthew Paul are genuinely nice, caring people. The expertise level is also off the chart. Would recommend this practice to anyone needing quality eye care and /or surgery.
Nov 17, 2017
Friendly, professional, and caring.
Nov 16, 2017
We were seen immediately - very pleasant personnel - attractive surroundings - exam by doctor was very thorough
Nov 16, 2017
my appointment was on time! No one wasted my time, everything was done was great care and accuracy, and my time was respected.
Nov 15, 2017
I was seen on an urgent basis, and couldn’t have received better care. I was impressed with the efficiency and kindness of the staff.
Nov 15, 2017
Dr. Zamecki was incredibly patient and quick. Great bedside manner.
Nov 14, 2017
Very professional and explained everything.
Nov 13, 2017
Over several years, I have experienced excellent care; most recently, Dr Zamecki performed a reconstructive surgery that had an excellent outcome.
Nov 11, 2017
Everyone was very professional
Nov 11, 2017
Everyone I interfaced with was most professional and cordial.
Nov 10, 2017
Kind, informative & professional
Nov 10, 2017
The doctors and staff are wonderful.
Nov 9, 2017
I feel I can trust I will receive good care
Nov 8, 2017
A busy office...but, very efficient!
Nov 7, 2017
Rare to leave the phycian office fully contented. Thanks.
Nov 7, 2017
Friendly and efficient staff
Nov 6, 2017
Very pleased with this visit.
Nov 5, 2017
I find it very informative and I use if
Nov 5, 2017
Staff was super nice and my visit was very quick.
Nov 4, 2017
Efficient and knowledgeable, professional and personable. I have total confidence in Danbury Eye Physicians and Surgeons.
Nov 4, 2017
Always treated professionally
Nov 3, 2017
Friendly & professional staffs
Nov 2, 2017
It was a positive experience across the board. Everyone was lovely, professional, prompt--not a negative thing to say.
Nov 2, 2017
I love my Dr. and the people are very pleasent
Nov 2, 2017
Very nice, they treat you incredible Thank you
Nov 2, 2017
I appreciate being under the care of DR. Mathiis and as a senior also the conveinence of being able to go to the New Milford office . Carmen
Nov 1, 2017
Unfortunately this is the second year in a row that I get infected with conjunctivitis in your Danbury office. Last year I was with my wife who had eye exam and in a few days I developed horrendous case of conjunctivitis. I went back to see the doctor. My eyes were running pass and tears. While in the doctors office the nurse didn't take any precocious measure to avoid spreading bacteria from me. She didn't wear gloves, she didn't wipe the device after me she gave to cover my eyes for vision check (pinhole testing device?). The doctor didn't use disposable eye drops for examination and was using the same bottle on all patients. They didn't use disposable tube for eye pressure test, etc., etc. etc. On October 20th, 2017 I went to Dr. Falkenstein for annual eyes examination. Again nobody in his office wears gloves. They checked my vision, the eye pressure with tube of the device definitely touching my eye. Than doctor to follow with not disposable eye drops etc. On October 27th I was back in his office with concern of another infection with conjunctivitis. The first nurse who "welcomed" me back checked my vision again and sure enough even she knew I was having conjunctivitis she didn't clean after me the "pinhole testing device" nor did she wear gloves to avoid getting bacteria from me. Both of us held the above device with bare hands... After the test she just put it back in the draw of the desk without cleaning. She took me to the next room to see the doctor. Again nobody wears gloves, no any special concerns for cleanliness expressed. Yes, Dr. Falkenstein was surprised that I developed the illness after visiting his office because he believes his office is absolutely clean. Well, I don't think so. I'm extremely disappointed that I have to go through this very uncomfortable illness and put my family at risk to be contaminated with it. I was forced to cancel my very important meetings because I didn't want to put anybody at risk.
Nov 1, 2017
I had a 9:15 appointment, arrived 9:04; was taken into the exam room by a tech at 9:30; waited until 10:15 to see physician and out the door by 10:30. I chose not to have a full exam because I had already been in the office 1 hour and 20 minutes, so to have my eyes dilated would have meant I would be there another 30 minutes. From a learning perspective, while I waited in the waiting room I noticed 2 things: 1) There were not enough seats for all the patients who were waiting. 2) The conversation of the staff at the front desk was overheard by those waiting in the waiting room. The conversation was on how hard it was to work with different personalities and a diverse group of individuals. This is not a complaint but an honest observation.
Nov 1, 2017
Have had excellent attention and service with Elaine regarding my hearing aids
Oct 31, 2017
All around a great and very professional experience. And the follow up was thorough also . My special gratitude to Dr. Matthew Paul and his lovely and very efficient assistant, Fany.
Oct 31, 2017
Dr. Zuckerman and his staff were very friendly and professional and put me at ease.
Oct 31, 2017
Dr. Marcone is extremely professional and thorough, and her staff is excellent as well.
Oct 30, 2017
Out standing service and attention !
Oct 30, 2017
Great Dependable professional staff. I feel they are looking after my best interest, my eyesight.
Oct 30, 2017
Staff is very friendly, very professional...... Gerry at the front desk always positive and willing to help..
Oct 30, 2017
Handled very efficiently and courteously
Oct 30, 2017
The office is run efficiently with a minimal amount of wait time. That’s saying a lot for the volume of patients seen on a daily basis. Staff is friendly and approachable.
Oct 30, 2017
An excellent eye-care facility. I would recommend it to anyone.
Oct 30, 2017
I love Dr. Falkenstein. I don't even know how long I have been seeing him..... 20 years maybe. I always feel secure when I have eye exams from Dr. Falkenstein. I told him that he could never retire fully.
Oct 25, 2017
I was a patient of Dr. Rose for many years before he joined the Danbury Eye Physicians and Surgeons. I did not hesitate to follow him to his new practice with the other surgeons. My husband started seeing the physicians once we were married. Friendly, courteous, competent and extremely professional.
Oct 23, 2017
Dr Johor is wonderful Office staff nice
Oct 19, 2017
Exams are a pleasant experience. Staff is knowledgable and patient . No delays between steps.
Oct 19, 2017
Dr. Mathias and his staff are very professional and knowledgeable. We are always impressed with their expertise. Would not consider changing.
Oct 19, 2017
I had a problem and had to be squeezed in yesterday - staff was very nice & everyone took care of me
Oct 17, 2017
Dr. Marcone was exceptional. It was my first visit with her and I hope to continue seeing her every year. She was enthusiastic about eye care and answered all my questions at my level, never condescending. The entire staff was professional and seem to enjoy being there.
Oct 16, 2017
Dr Tran is very professional and accommodating
Oct 16, 2017
My appointment was Thursday October 12th. The Dr. his nurse and Wilmer the Receptionist were absolutely terrific! They were so knowledgeable! Treated you like a real person. Which I'm thankful for! I had surgery done! On the same day of my appointment. The receptionist Wilmer called my insurance company. To make sure the procedure was covered. Made sure the procedure coukd be done the same day. My Doctor and his nurse put me at ease throughout everything!
Oct 13, 2017
Very simply, Dr Scartozzi saved my vision.
Oct 12, 2017
every one there is very pleasant and helpful
Oct 12, 2017
Dr Paul & Dr Ruggiero could not be more professional and personable.The same goes for all of the support staff as well.
Oct 12, 2017
I am so happy, everyone was nice with me, I am so thankful.
Oct 12, 2017
As experienced before, thoroughly professional with the right touch.
Oct 12, 2017
Had an excellent examination and appointment with Dr. Matt Paul. It is a pleasure to come to this office. The staff is very professional and friendly and makes one feel very comfortable. The appointment is taken on time and is completed in a very timely manner. I wish all doctors offices were as professional and efficient as this one.
Oct 11, 2017
Everyone was great. Francesca at check in/out was friendly & efficient, Shannon, the tech, was sweet & knowledgeable. Great exam by Dr. Marcone, who I completely trust with my eye health. Josie was also helpful. Great service from Patti and everyone in the optical shop. Thank you Danbury Eye!
Oct 11, 2017
Everyone was so Nice it was a pleasant visit
Oct 11, 2017
The support staff was amazing completely efficient and attentive. Dr Kathryn was also great. My name is Foster and my cell is 203 788 8798
Oct 10, 2017
The staff was wonderful and very caring. Wait was minimal everyone was professional.
Oct 10, 2017
As always, support staff is exceptional, except at front desk. A bit abrupt and no nonsense, could use a bit more customer service training.
Oct 8, 2017
Both my husband and I use Danbury Eye and have been enormously satisfied with all the Doctors and their facilities. As we both age they are helping us so that process is less impactful and more positive.
Oct 7, 2017
Everyone was professional and nice
Oct 6, 2017
Excellent care and service.
Oct 6, 2017
Dr Jangi is very knowledgeable. She is straightforward and gave me the best advice that she could.
Oct 5, 2017
I'm moving out of state in the next six months. It would be my great fortune if I found an Ophthalmologist as wonderful as Dr. Ruggiero! He has been caring for my eyes for many years with all his knowledge, kindness and humor. I will miss him.
Oct 5, 2017
Absolutely the most professional and knowledgeable Eye Physicians in the Fairfield county area. I am very pleased with my Lasik surgery and my eye exams. Danbury Eye Physicians have made such an improvement to my eyesight which has lead to a happier quality of life. Thank you to all of the staff.
Oct 5, 2017
Sorry we were late, bad traffic
Oct 5, 2017
Dr. Marcone is wonderful. Great with kids. We are very happy.
Oct 5, 2017
The front staff is friendly, the technicians advised you what you will experience during your visit, including eye drops, eye pressure test, scans and doctor's visit.
Oct 4, 2017
Great service, I really like Dr. Marcone!!
Oct 4, 2017
Dr. Zu kerman is great, I wish I could say the same for your office staff. Brittany in particular. RUDE, EXTREMELY. I would have walked out but I needed an appointment. You need more help, and training on CUSTOMER SERVICE!!
Oct 3, 2017
I like everything about DEP&S. Everyone is very pleasant & there are no long waits. Also, I have great confidence in the doctors. Mary Clark Stambaugh
Oct 3, 2017
Very professional and efficient, but also personable.
Oct 3, 2017
Professional and friendly staff is a wonderful combination. Everyone was responsive, knowledgeable, and pleasant during my visit.
Oct 3, 2017
I went because of a problem I was having doctor gave me an eye exam and never looked in my eyes. I'm still having an issues....I have other issues that I won't go into I will discuss by phone if u would like to call me.
Oct 2, 2017
Dr. Jangi is professional and pleasant. She is vey thorough and answers any questions that I have.
Sep 30, 2017
We have complete faith in your doctors and staff. Very professionally run offices.
Sep 29, 2017
Your staff is very friendly and puts you at ease as soon as you enter the examination room. You have up to date equipment to provide the best results.
Sep 29, 2017
Dr. Tran couldn't be nicer.
Sep 28, 2017
Have been seeing Dr. Margaret Marcone for over 16 years and while she is known for working with children, she is great with adults too!
Sep 28, 2017
All the people I came in contact with were polite and very helpful.
Sep 28, 2017
friendly and professional staff
Sep 28, 2017
I was very happy to have belotero with dr. Zemecki.
Sep 27, 2017
very professional, efficient, impressive staff...I would absolutely either change the chair, your patients sit in, first room for assessment OR, find a cushion to cover the black tar like marks on that chair. It made me ask, "what in the world happened here?" and then I sat down. Not a good visual, but everything having to do with eyes and assessment...excellent.
Sep 27, 2017
Very professional practice
Sep 27, 2017
Everyone in your practice very professional and friendly,from the receptionist to the Doctors.
Sep 27, 2017
I have received great eye care with all the doctors I have seen at the practice. I am especially grateful to Dr. Scartozzi who did a masterful job repairing my detached retina.
Sep 27, 2017
Having to surgery and then expected to continue to have to pay a copay was a bit much. Saw doctor yesterday she said I was fine and woke up this morning with the same issues. Red eye, pain and could not look at light.
Sep 26, 2017
I have seldom had a more pleasant experience at a doctor's office. Thanks,
Sep 23, 2017
I was pleased you were able to fit me in at the last moment. Being checked so quickly relieved a lot of my anxiety. Everyone there was wonderful!
Sep 21, 2017
Very professional and efficient staff and great doctors with the latest equipment.
Sep 20, 2017
Very pleasant experience. Thanks to all.
Sep 20, 2017
Having poblems after catract surgery...another appointment needed with laser surgery...R. Sid he would only charge me $50.00 no matter what...I did not get it in writing...waiting to hear from them...
Sep 20, 2017
I was very happy with my appointment. I like my doctor and the people are very nice.
Sep 19, 2017
I went to Danbury Eye because my doctor was away. I called and was given an appointment within the hour. The staff was friendly and the doctor was excellent. My father had also been a patient there for s number if years and was happy with them.
Sep 17, 2017
Dr. Zamecki is excellent.
Sep 16, 2017
The visit itself was great but when I tried to call to schedule the surgery it wasn't not good. So far I have called 3 times, I left 2 messages and I spoke to someone on the third call and was promised a return call but I still haven't received one and no surgery scheduled.
Sep 14, 2017
The staff snd Dr Tran were awesome.
Sep 14, 2017
I was given sufficient time to meet with the doctor who will perform my surgery and the billing office at the conclusion of my appointment.
Sep 13, 2017
very professional. the people were accommodating and were interested in my well being
Sep 13, 2017
Courteous, pleasant, professional and on time. I used to work in billing at a large eye clinic similar to Danbury Eye when I lived in Florida and I know how important those attributes are to the patients. From the moment I checked in through the initial history, tech exam, HVF + physician exam to check out, I was treated courteously, the procedures were explained in a pleasant manner and everyone was efficient and professional. I was called back to the exam room on time and each step went smoothly from there as well. While Danbury Eye is not on my insurance carrier's provider list, I chose to be seen here as a self pay patient because of the good treatment by the staff and physicians.
Sep 12, 2017
Everyone was very pleasant and provided excellent information on what they were doing
Sep 12, 2017
Dr. Zamecki is tops in her field.
Sep 12, 2017
Danbury Eye Physicians and Surgeons has given me excellent eye care.
Sep 11, 2017
I was a patient of Dr. Zimmerman's and just stayed with the office after his passing. Geri at the front desk has always been very kind and helpful.
Sep 11, 2017
Needed an emergency appointment and the staff had me in the office within 10 minutes.
Sep 10, 2017
All your staff is friendly and very efficient, makes coming to your office a pleasure
Sep 9, 2017
did not wait long. 2 ladies helped prep me to see the dr. who i think gave me a though exam.
Sep 9, 2017
Andrew was wonderful. Scheduled appointment was on time. Dr Paul was thorough very professional and caring.
Sep 9, 2017
Timely, courteous, professional, a pleasure.
Sep 7, 2017
Dr Mathias was phenomenal. He was so thorough. It's rare to find a Dr that is not only great at what he does, but also has unbelievable bedside manner. He gets an A++ in my book.
Sep 7, 2017
Extremely courteous and professional.
Sep 6, 2017
Office is run very efficiently and staff is very congenial to patients.
Sep 6, 2017
1st time visit.Everyone was pleasant,friendly and thorough.
Sep 6, 2017
Questions were answered. Exam efficient. I was informed of results.
Sep 6, 2017
From the front desk all the way through the doctor, the entire team is professional, extremely knowledgeable and just generally terrific.
Sep 6, 2017
Friendly office staff and caring Dr. Zuckerman!
Sep 6, 2017
I receive superior medical attention by extremely good doctors using the most up-to-date equipment.
Sep 6, 2017
I have been coming here before and w/ with my family for 20 years. Always very professional and helpful. From the "kid friendly" Dr. Marconi to my "cornea guy" Dr. Zuckerman I highly recommend this practice.
Sep 2, 2017
Good service to fast!😊😊
Sep 1, 2017
I have been seeing Dr. Falkenstein for probably 42 years.
Sep 1, 2017
Efficient , friendly and professional operation
Sep 1, 2017
Always look forward to my yearly check-up at Danbury Eye with Dr. Zuckerman. Staff is professional, knowledgeable and my appointment is always on time.
Sep 1, 2017
De. Train was thorough and efficient. She was a real pleasure to meet.
Aug 30, 2017
had my exam by Dr Raggerio a great experience. First class
Aug 30, 2017
Easy to schedule. Professional upon arrival and thru treatment.
Aug 30, 2017
Dr. Zamecki was excellent - explained the diagnosis and treatment very clearly and the results have been outstanding.
Aug 29, 2017
Everyone was professional. All eye machines were cleaned before use.
Aug 29, 2017
Excellent professional patient care
Aug 27, 2017
I was very pleased with the service of the entire staff( nurses and physician)
Aug 26, 2017
Everything was done to accommodate my whole family, one of us with a possible severe eye injury. The staff was very professional and friendly. Among others, I think children would be comfortable and feel safe here. Interior common and clinical areas were refreshingly clean. Needless to say our doctor was amazing in every way.
Aug 25, 2017
There was a mix up with my appointment when I arrived but the staff pulled it together and I was seen without hardly any wait at all. Nice!
Aug 25, 2017
I had noted a few concerns when I sat down with the nurse at the beginning of my appointment. Not one of them was addressed by the physician, I just received my annual examination and that was it. I would recommend the practice, but not the physician I saw.
Aug 24, 2017
Your office staff and procedures are top notch.
Aug 24, 2017
Great visit starting w/ Chris (always cheerful & friendly), the associate that took the tests, etc. (also very knowledgeable & friendly), and of course,Dr. Zamecki (a great physician & surgeon! Also very patient!). Roseanne helped me with choosing my glasses..(pleasant & cheerful!).
Aug 22, 2017
My appointment was early in the morning and Everyone! Including the Doctor was Very Smiley, Upbeat, and Ready To Go! Personable, but Highly Professional!!!!
Aug 22, 2017
Everyone was pleasant and efficient. Told you what to expect also.
Aug 21, 2017
Dr. Marcone is extremely warm, kind, and knowledgeable. She is very thorough and compassionate in her care.
Aug 20, 2017
The staff is very informed and generous with their time.
Aug 19, 2017
Despite the result of the examination which was unpleasant the doctor who examined me was pleasant and knowledgeable. As were the office staff and assistants..
Aug 19, 2017
I had an acute onset of vision disturbance, they made time to fit me in early the next morning. Every one was professional and thorough. I felt listened to. My exam was not rushed. The office assistant took a thorough history and was caring. I felt fortunate to have Dr Falkenstein examine my eyes, as he is very experienced. He explained things clearly.
Aug 19, 2017
Been a patient for a few years and always find staff extremely polite and helpful. The four different doctors I have seen have all been very knowledgeable and look at me as a competent elder, not a number!
Aug 19, 2017
Everyone in the office was friendly, professional and efficient. My appt. was at 8:30 and I was out the door by 9:05 and never felt like I was being pushed out. It was a pleasure.
Aug 18, 2017
A complete exam did not wait long at all. Dr. Altman was fantastic. Off ice staff great
Aug 17, 2017
I have been going to Dr. Ruggiero for many years - your office personnel are great.
Aug 17, 2017
FRIENDLY AND COURTEOUS STAFF........SEEN PROMPTLY.......VERY SATISFIED
Aug 17, 2017
Very nice staff. This was the smoothest and quickest appointment that I have had at your facility.
Aug 16, 2017
Appointment started on time, was efficient and complete. Personnel were courteous and able to answer all of my questions. They made it a pleasant experience.
Aug 16, 2017
I was comfortable and reassured with the exam and report that Dr. Zamecki gave me. She answered my questions and concerns.
Aug 15, 2017
Highly professional, attentive, knowledgeable and efficient.
Aug 14, 2017
Dr. Falkenstein is fantastic!
Aug 13, 2017
Dr Falkenstine was terrific. His concern and amount of time examining my eyes were very much appreciative and informative.
Aug 13, 2017
Always on time, always professional !
Aug 13, 2017
Everyone was helpfull and worked well throughout the whole process of my office visit.
Aug 12, 2017
Very happy with the staff
Aug 12, 2017
I am always grateful to Dr. Altman because he has both the expertise I need to handle my eye problems and the caring nature to give me a feeling of emotional support. I truly appreciate Dr. Altman's service and would most certainly recommend his service and that of Danbury Eye Physicians and Surgeons to a friend, colleague or relative.
Aug 11, 2017
All Staff pleasant, professional & patient!
Aug 11, 2017
Dr Da cCche is kind, consider out and. Courteous.
Aug 11, 2017
Always pleased with the service.
Aug 10, 2017
Excellent service and was able to get me in right away.
Aug 10, 2017
Aurora loves Dr Marcone and every time she visits the staff is very nice
Aug 9, 2017
Always a pleasure seeing Dr Marcone. She's always willing to take the time to answer my questions.
Aug 9, 2017
My favorite doctor appointment. Friendly, polite staff, great doctor, no long waits, doesn't t overbook, talks to you in understandable language. I'm no doctor you know. When he tells you he sees something (cloudy eye) he tells you what that means.
Aug 9, 2017
My appointment was on time and efficiently done. All my questions were answered clearly and I was given advise on how to maintain good eye health. I will be back in two years for my next checkup.
Aug 9, 2017
as usual, my visit was excellent and very professional!!
Aug 9, 2017
Excellent care when needed at short notice.
Aug 8, 2017
your optical store I feel was very uncaring. I purchased a pair of glasses I admit a year ago and was neverable to use them, so I used to use them. The left lens was admittedly made incorrectly by both the Dr. and the sales person, but they refuse to replace the bad lens unless pay$175.00 . Costco is looking better all the time
Aug 8, 2017
Friendly staff, quickly seen, probably 5 min spent in the waiting room. Doctor Mathias was very pleasant, talking and entertaining my 5 yr-old son.
Aug 6, 2017
Great service! Very professional environment!
Aug 5, 2017
Terrific Doctors and staff. On time as well
Aug 4, 2017
Great place ,great doctors!!!
Aug 3, 2017
Great office and terrific customer service!
Aug 3, 2017
Very, very friendly and most helpful staff. Very professional and thorough during the examination process. Dr. Scartozzi took the time to explain my problem and gave me very clear answers.
Aug 3, 2017
This was my first visit. The staff was excellent and the doctor was extremely thorough. She answered all my questions as she gave me my exam. I highly recommend this practice for anyone needing eye doctors.
Aug 2, 2017
All around a great experience. Welcoming Dr. And the entire staff.
Aug 1, 2017
My exam was comprehensive and as quick as could be expected given the dilation. Dr. Tran was courteous and answered all my questions.
Aug 1, 2017
Nothing negative.....no excess waiting time, everyone polite and knowledgeable, Dr Falkentsein is exactly what a patient wants for his/her physician. Thank you all.
Jul 31, 2017
Everyone was kind & friendly.
Jul 29, 2017
Very nice people, friendly and knowledgeable.
Jul 29, 2017
I came in as a referral from my regular eye doctor. I have a problem with small bumps showing under my eyes. I met with Dr Zameki and she was very helpful. she will be able to do a procedure to correct the issue. I will return in a few weeks.
Jul 28, 2017
Beautiful comfortable office, did not have to wait long, Dr. Zuckerman very personable and I feel truly cares about my health, appointment moved along very smoothly. I am very pleased with the service I got and feel the MD took good care of me. I would not change doctors.
Jul 28, 2017
Helpful and Quick I am always seen promptly at the office. Although I am clearly the minority (under 30) I am given the same care as other patients. The doctors are informative and value your time.
Jul 28, 2017
Excellent and professional service. Each staff member was knowledgeable and efficient. Seen promptly; the whole process took 90 minutes as advised via phone conversation when making the appointment as a new patient.
Jul 26, 2017
Very satisfied with exam and care provided by all staff.
Jul 26, 2017
Dr. Marcone has the right mix of humor and seriousness.
Jul 26, 2017
Very efficient and professional service.
Jul 25, 2017
Yesterday I had my 4th in office eye procedure to correct my lazy eye. It has been a difficult road as my brain and eyes have not been compliant. Yesterday, Dr Mathias measured my eye distance at further apart than my previous visit. ***sigh***. It is disheartening to hear that result but at the same time, not surprising. I am sure that with determination we will get my eye to where it's supposed to be. Even if it means going back into the surgical center for a third time. Dr Mathias has been exhausting all possibilities to correct this. Who know it would have been such a tough road!!! However, I am determined to get this corrected.
Jul 25, 2017
Everyone was very friendly and helpful. Explained everything that was being done. Reception was so nice, beautiful eyes! The tech doing my measurements very knowledgeable and professional . Neat and clean presentTion. Wiped off all equipment prior to use. Dr tram was very friendly. Shook my hand which I liked. Her helper was quiet, didn't speak at all. Just did her work. Check out was fine. I saw that a staff member came out to the waiting room and told a patient that md was a little behind schedule . That was very considerate. The tv had on a station for children which was good for the kids waiting. I always recommend your group. Lisa webb RN
Jul 25, 2017
Have been seeing Dr. Falkenstein for yrs & he is a wonderful physician.
Jul 22, 2017
The entire team was great
Jul 22, 2017
From the moment I stepped in the front door to the time I ended my appointment, your receptionist , the technician , Yuan Tran , and the lady at the check out station all made my visit exceptional. It was nice to have an appointment that was on time....
Jul 20, 2017
I was not an official patient. Came in with an emergency. You took me immediately. Every person in your office from check in to check out and every one in between was kind, considerate, helpful, compassionate and understanding. I am more grateful than I can say. Many many thanks.
Jul 20, 2017
Very efficient service, Kristen was knowledgeable and personable. Dr. Zamecki was very thorough, didn't rush me, answered my questions and was friendly. All care providers could take a lesson from this office.
Jul 19, 2017
My mom was referred to Dr. Zamecki by the ER doctor after my mom fell and broke 3 of the 4 orbital bones in her face. Dr. Zamecki was very thorough and kind; I could not have asked for better treatment. She answered all of my questions and was very patient with my mom who is hard of hearing. Everyone we interacted with at the office was kind, efficient, and helpful. The screw fell out of my own glasses and the wonderful woman in the optical shop replaced the screw for me right away. If I lived in the area, I would purchase my next set of glasses from the optical shop just because of her! I can't think of a thing I would improve about Danbury Eye Physicians & Surgeons!
Jul 18, 2017
Seen on time, professional staff.
Jul 18, 2017
It is always a pleasure to come to Danbury Eye Physicians and Surgeons! Every member of the organization is exceptionally friendly and professional.
Jul 18, 2017
Excellent treatment by Dr. Paul. He is most knowledgeable and caring.
Jul 17, 2017
Very nice people, was in and out with minor eye surgery. Very happy and would refer people to them
Jul 15, 2017
I like Dr Falkenstein a lot - a very caring, decent guy who happens to be a very good doctor.
Jul 14, 2017
I have been a patient at Danbury Eye Physicians and Surgeons for more than 2 years and I have been quite satisfied with the way in which my challenges have been managed. My last visit was especially noteworthy because of the kind and caring way in which I was treated.
Jul 13, 2017
The doctor and staff are extremely competent, efficient and always gives me a sense of confidence and security knowing I'm in their care. Everyone in the office are sensitive, professional, kind, supportive and understanding. I'm very fortunate to be a patient of theirs.
Jul 13, 2017
This was my first time seeing Dr. Hatch. She is wonderful. She knew what she was doing. She had a good sense of humor and she cared. I think I have a new opthamologist!
Jul 12, 2017
This was such a positive experience. When I came in, and couldn't find my health card, the receptionist helped me find my information immediately. The staff was patient and kind and Dr. Mathias was absolutely wonderful. His knowledge far exceeded anything I had ever heard with regard to my strabismus. I was so grateful to have met him, and to learn that there was indeed a solution to my challenges with my eye. I would recommend them to anyone!
Jul 12, 2017
When I make my annual visit to our offices for my eye exam, I am always greeted warmly and treated with respect. The only complaint I always have is the wait time once I arrive. For example, I arrived about 1o minutes early for my last check up at about 10:35 AM. I left the office 90 to 120 minutes later. I was told pretty much what I am told every time this happens - Earlier appointment staking longer than expected, unforeseen delays, emergency, and so on. The bottom line here is that my time is just as valuable as yours. The rest of my day had to be adjusted to compensate for your issues.
Jul 12, 2017
My wife and I were very impressed by the professionalism and courteousness during our visit. It was an emergency appointment that was scheduled only a little over an hour before we arrived and we were late due to traffic. Even though arriving late and close to the office closing, the entire staff and physician were very accommodating and welcoming. It gave calmness to an already stressful ordeal. Thank you.
Jul 11, 2017
Timely with just a bit of a wait to see Dr Zuckerman,,He was very thorough and helpful and that's what counts!
Jul 11, 2017
My appointment with Elaine Raccio went very well as usual. She explained the problem I was having with one of my ear tubes and repaired it and now everything is working well. She also explains everything so that the average patient can understand her this means an awful lot.
Jul 11, 2017
I've thrilled with my results from PRK. Dr. Zuckerman and his staff are professional and I felt educated, informed and safe in their care. I was a difficult case, but was assured that my sight would be much improved. Having not been able to see 2" in front of me since 3rd grade, I can now read, work and see my kids without contacts. I do need a contact for driving and watching TV from a distance, but that's nothing to what I had to endure most of my life. To say this was life altering, isn't enough. Thank you so much for making my dream a reality.
Jul 11, 2017
Everything was on time and everyone did a great job.
Jul 8, 2017
I love the friendly staff and the facility. have been coming here for 35 years. Dr Falkenstein is the best eye physician I know. Many of my friends have gone there for eye surgery etc. You never have to wait long and the whole place has a relaxing atmosphere.
Jul 7, 2017
Great staff, great doctors
Jul 7, 2017
Very pleasant and thorough staff.
Jul 5, 2017
We were treated as a person by all personal. This is the main reason I will continue my care in this office.
Jul 3, 2017
I am 98 years old and my DR. ask me to come for a check up every 2 years
Jun 30, 2017
I am happy with the appointment. It was timely and did what had to be done.
Jun 28, 2017
The appt was the most efficient and friendliness I have had in along time. Thanks
Jun 28, 2017
Waited over an hour to see Doctor that took 2 minutes to meet with us. Our time is just as valuable as theirs. Once we saw Dr., we were rushed out. They did not even provide a cleaner to cleanse our eye. Bad
Jun 28, 2017
My appt which I made at my last visit, was incorrectly listed with the wrong doctor. I discovered this via the reminder call. I called and informed them of their error - I was given a new appt - same day different time - with the correct doctor (Duccache). However, it was not reported, so when I got there - they were not expecting me. I was able to see Dr. D. - but this was not the only error made that day. Several apps were messed up, with the result that both Doctors, and the rest of the staff were scurrying around trying to work within a general chaos which was NOT THEIR FAULT! When I went to make my new appt. at the front desk, things were still in a mess. All this confusion is NOT the usual state of affairs at your office.
Jun 27, 2017
Yesterday's appointment was extremely discouraging, disturbing & I'm left in the air. I've been seeing Dr. Marconi for years & have the utmost respect for her. Because of her schedule, I was unable to get an appt. with her. Yesterday, Dr. Hatch's assistant, Mariah, rushed me through, didn't listen, I'm not sure my prescription is correct since she did the eye glass calculations -- not the doctor. When I asked about my computer glasses script -- which Dr. Marconi has done before -- Mariah said didn't do that. I came to Danbury Eye Physicians to see a doctor, not an assistant who rubs the doctor's hair after the head gear was tight. When I asked Dr. Hatch about the computer prescription, she said she didn't have time to calculate it. I waited for more than 2 hours to see the doctor. When I asked for the pupillary distance measurement, Dr. Hatch assured me that your optical dept. would measure it. However, they told me they would not do so in fear of liability. Because my ins. deductible is about to renew again, I asked the rude lady at check-out (and I wish I had her name) for an approximate cost for the visual field test. She said she couldn't give me one. Only after asking 3 times and explaining 3 times that I only needed an estimation did she give me one -- through her multiple sighs. Another patient waiting for Dr. Hatch politely asked Mariah how long the wait would be. Mariah said Dr. Hatch was backed up because of emergencies. To me, Dr. Hatch apologized for the wait saying she had been over-booked. Perhaps everyone should get their "stories" straight. I also only found out that Dr. Hatch is leaving the practice when I was told at checkout; the doctor didn't have the courtesy to do so. Do you care about patients any more? Are we worth anything more than running people in and out? I'd like a response to this survey.
Jun 27, 2017
Asked me to come early and then kept me waiting for almost an hour.
Jun 27, 2017
appointment was right on time
Jun 24, 2017
Receptionist was cold and disinterested. Retina photography tech was cheerful, charming and competent. Opthamological assistant was unpleasant, verging on hostile. Physician was welcoming, very encouraging and extremely clear in explanations
Jun 24, 2017
Very happy with Dr Zuckerman and the support staff.
Jun 24, 2017
As always a pleasant experience for a DR office
Jun 23, 2017
Five stars,great service. Nice people.
Jun 22, 2017
Very pleased with the service and professionalism of the staff. Very friendly and attentive.
Jun 22, 2017
pleasant experience from everyone!
Jun 21, 2017
Very impressive and professional. Was able to get an appointment quickly. Did not have to wait to see the doctor. Found everyone to be helpful and courteous. The doctor took the time to answer all my questions. I highly recommend!!!!
Jun 20, 2017
Except for the beginning all went very well. When we entered the building I went straight to the elevator to your normal upstairs office which was closed. No sign upstare. Another person caught in the same problem ran around and finally found that the office was open on the first floor. Personnel later said it was explained on a TV on the entrance-- At least 4 of us never noticed the TV. Very badly handled.
Jun 19, 2017
The staff is professional, courteous and welcoming. I will definitely be returning.
Jun 19, 2017
I appreciate that you took me right away given my situation could have been serious based on past experience. Dr. Hatch and the nurse were extremely through and compassionate.
Jun 18, 2017
I was scheduled for 11am eye exam and told the person making my appointment I would need new glasses. When I got done with my eye exam and started to go to the optical department for my eyeglasses I was told that the office was shutting down for lunch and that I would have to come back n a hour or come back a different day! I was extremely disappointed in this. I really needed my glasses ASAP since I rely on themfor my work so I what to cancel other plans I had made for my afternoon. I can not understand why you would schedule an appointment for an eye exam and glasses at that time knowing full well you close at 12 for lunch. I do not blame the optician. I am sure he knew nothing about it. I feel your front desk staff is poorly trained. My time is valuable too and I certainly didn't feel my time was respected.
Jun 17, 2017
Pleased to get a very prompt appointment when I had a condition that concerned me and gave me peace of mind to be evaluated
Jun 17, 2017
Very happy with Dr Altman.
Jun 16, 2017
Thank you for coming back to your office after it was closed to give me a full examine of my eye injury. I much appreciated it.
Jun 16, 2017
ALWAYS FRIENDLY. MAKE TIME TO EXPLAIN EVERYTHING SIMPLY & THOROUGHLY. I'VE NEVER WAITED LONGER THAN 20 MINS.EVERYONE KNOWS THEIR JOB AND DOES IT WELL.
Jun 15, 2017
Excellent all around. Great confidence
Jun 15, 2017
I have been a patient of Dr. Zuckerman for many, many years. Dr. Zuckerman is thorough, quick and personable. He always takes the time to explain everything and also give you alternatives.
Jun 15, 2017
I was quite impressed with the particular attention paid to keeping the entire facility germ free.
Jun 14, 2017
Walked in with an emergency and was seen quickly !! Thank you so much !
Jun 13, 2017
After listening to my complaint, Dr Z recommended several treatments. We discussed each one and I choose medication at this time. Also, she agreed to see me in Sept for a follow up. Very glad that I went to Dr. Z I think her recommendations will help me.
Jun 13, 2017
Everyone was very profession and caring.
Jun 13, 2017
I have explicit confidence in the medical team and staff of this office. The staff is always so friendly and truly puts you at ease.
Jun 11, 2017
The staff that I dealt with were so nice and helpful. Dr Tran was very knowledgeable and patient with me. I was so happy with the visit that I told Dr Tran she had a new patient.
Jun 10, 2017
Great practice - full service, caring professionals, on time appointments!
Jun 9, 2017
The best service! Love the doctors and staff!
Jun 9, 2017
Very through exam, very professional and everyone was courteous and made sure you know what was going on.
Jun 9, 2017
From arrival to departure all of the staff are extraordinary! I always look forward to my appointment because each person explains everything carefully, and Dr. Ralph Falkenstein is exceptional.
Jun 9, 2017
Dr. Marcone was amazing with my 4 year old. She had them "play games" for her eye exams, and at the end had a token for her to get a prize. Was the best eye doctor experience. Highly reccomend her.
Jun 9, 2017
I appreciated the thorough and patient review of my needs. I'm feeling confident about the choice of lens for the cataract surgery.
Jun 9, 2017
Appointment was informative and reassuring. Thank you to all. Darlene Giannattasio
Jun 6, 2017
Well coordinated between tests, very good communication to the patient.
Jun 4, 2017
Top class organization, from staff to Dr.'s. Would recommend highly.
Jun 1, 2017
So pleased with out come of Dr. Zamecki's surgical repair of eye lid ptosis. She is wonderful and entire staff pleasant and efficient.
Jun 1, 2017
Appointment was on time. Staff always very polite and accommodating. Doctor Mathias always takes the time to explain to this patient what is the status, treatment and alternatives to get to the end goal to correct eyesight issues.
May 31, 2017
Everyone was friendly, competent and professional.
May 31, 2017
Have been coming here for years, always pleased with the Drs. And staff! ;)
May 27, 2017
Danbury Eye Physicians exceeded my expectations by a long shot. I have not one complaint from my first visit. I actually would like to thank Dr. Tran and the Danbury Eye Physicians staff for their assistance and making my first experience here such a good one. Not only was scheduling an appointment easy but I was in and out with a new prescription that is right on point - what a difference! I was also able to pick up my new contacts the very next day after my appointment. I couldn't believe they were shipped overnight - it could not have been any more convenient. I was extremely pleased with my first visit to the point where I'm now looking forward to being a long-term patient. All of this is coming from someone who would avoid eye appointments, eye doctors, etc. It's shocking that I actually enjoyed myself at a place I had always dreaded going to in the past.
May 27, 2017
Always a pleasure to visit Dr. PAUL & his staff. They make you feel special and are just great but always PROFFESICAL.
May 27, 2017
A very pleasant experience. Dr. Hatch and the entire staff were friendly and welcoming while maintaining a professional atmosphere. I had complete faith in Dr. Hatch .
May 27, 2017
Good Experience. One of my quickest times in and out which was nice. Everyone very nice and personable. I saw Dr. Scartozzi! He's wonderful!
May 27, 2017
As Always, A very pleasant visit with Dr. Paul and the staff. Everyone couldn't be nicer. Most importantly, is the thorough eye exam and the chat with Dr. Paul. So happy to be a patient here.
May 27, 2017
My first eye appointment in over a decade.
May 27, 2017
Everyone here is very pleasant, friendly, and efficient. Exams are thorough, and the doctor is willing to take the time to explain everything.
May 23, 2017
That I was sent to the doctor inappropriate to my needs didn't thrill me not being left in the inappropriate exam room for upwards of an hour. But these things happen; ask me again when you try to bill me for the visit with the right doctor; especially if my insurance company balks at the second charge.
May 23, 2017
Great staff excellent Doctor!
May 23, 2017
It's the best place for anyone to go to. The eye dr are. Great. The staff very helpful
May 22, 2017
I have nothing but praise for entire staff. They not only accompanied my need but made every effort to have me seen as quickly as possible.
May 21, 2017
great. thoughtful, good "bedside manner", informed, good technical knowledge. neutral in recommendations, even though there was the opportunity to upsell.
May 20, 2017
Positive experience. No problems
May 20, 2017
Wonderful doctor who has been very helpful in treating my stubborn dry eye condition. She is compassionate, intelligent and never makes me feel rushed.
May 19, 2017
My husband & I have been patients of Dr Paul for several years. Very successful surgery & early diagnosis of possible eye problems that were taken care of. His staff assistants are very professional & knowledgeable of eye exams and procedures. But most of all so friendly and always make my husband & I feel comfortable.
May 19, 2017
One stop shopping! Office appears to be well funded, equipped, and staffed with professionals.
May 19, 2017
excellent appointment. minimal waiting, professional service.
May 18, 2017
Wonderful experience! Went in for my daughter's appointment and left with one for me. The doctor was very informative on our condition and actually helped me notice things about myself I never noticed. I will recommend this office to everyone I know. Everyone was very warm and friendly and there was No wait. Very happy we were referred here.
May 17, 2017
Very accommodating, efficient and friendly staff
May 17, 2017
Dr Matthias and his staff are wonderful. Thank you so much!
May 17, 2017
Appointment was on time, and all personnel very professional. Dr Paul diagnosed my ailment quickly, and suggested cataract surgery. I was quite satisfied with his care.
May 17, 2017
Dr Zamecki is top shelf. She explains everything, hands steady as a rock. If she wasn't a surgeon she would be a diamond cutter! Your eyes are safe in her hands.
May 17, 2017
The staff at the Prospect facility were very professional, pleasant and helpful. One couldn't ask for better service.
May 16, 2017
Everyone was very nice, and my appointment ran on time. The optical shop was great at helping me make a decision on glasses and I received my glasses very quickly! I don't even think I waited a week!
May 15, 2017
Dr. Falkenstein is an extremely competent, caring, approachable, and warm eye doctor.
May 13, 2017
Very good visit. The staff and doctors were very pleasant and helpful.
May 12, 2017
As always thorough, on time, pleasant, and professional!!!!
May 11, 2017
I had a 5:15pm, which was perfect . Not too many people waiting .. I was seen in about 10 minutes, everyone so friendly .. that always makes a trip to see a Dr. so much nicer .
May 11, 2017
The whole experience was friendly, fast, gentle and painless. thank you.
May 10, 2017
You guys are an amazing office and when it's needed always get me in a quick timing . Everyone is friendly and I couldn't picture going anywhere else for my eye needs .
May 9, 2017
Extremely accommodating, friendly and knowledgeable staff.
May 9, 2017
Very pleased with my visit with Dr. Dacache. Check up for mac. degenation from cataract surgery and diabetes, but this visit showed I have no diab. in eyes and everything is good. Next visit in one year and I will be contacted by mail or email.
May 5, 2017
Dr. Ruggiero did cataract surgery on my husband and myself with excellent results. The entire team is very caring and professional. Have heartily recommended them.
May 5, 2017
Great Place and was very happy they could see my son the same day for an emergency. Very efficient and clean office.
May 5, 2017
I came in with eye changes and having double vision. I felt listened to and cared for at each step of the visit. I would recommend this drs office and my dr.
May 5, 2017
What a great place for a professional eye exam !!! First, the nurse who saw me first was amazing. She is a true professional in giving me my initial "exam". The I saw Dr. Ruggiero plus other nurse and again it was a very pleasant and professional experience.
May 5, 2017
Very professional and pleasant l staff
May 5, 2017
From the moment I checked in right up to the time I left I was given great care. The staff is very friendly and the Doctor was on time and thorough .
May 5, 2017
Wait was not long, staff was friendly, Dr. Altman was very professional, nice and thorough.
May 1, 2017
I am very impressed as I had an issue with my eye and was going on vacation. I got an appointment and my eye medicine on Friday so I have time for the meds to work before I leave. Thank you so much!
Apr 29, 2017
I couldn't have been happier with the care and professionalism of the whole team. Having never been for an eye exam in my life I had no idea what to expect, but the whole team from check-in, through the exam to check-out made it a pleasant and stress-free experience.
Apr 28, 2017
I have been coming to Dr. Flalkenstein for 20yrs. I'm my view he embodies the essence of a devoted physician.
Apr 28, 2017
I had great care and compassion during a unexpected eye problem. I was treated professionally and yet with friendly care..both so important. I left feeling I will be taken care of . I also was pleased to get a call of my blood test results so quickly.
Apr 27, 2017
Dr Johar is excellent and so knowledgable! Shes a terrific opthamologist! Shes also very patient and takes her time explaining what shes doing! A+++
Apr 25, 2017
My Eye appointment was conducted on time and with an energetic Dr. who really listened. Over all a great experience.
Apr 24, 2017
Delightful, friendly and very professional service -- distinctively so
Apr 22, 2017
This is an extremely well run office with friendly and helpful staff. The doctors are professional, on time, and compassionate.
Apr 22, 2017
Very pleasant and welcoming atmosphere. Felt confident that all information given to me was accurate. I feel pleased that I have chosen the Danbury Eye Physician Group to service my needs. Thank you
Apr 22, 2017
Dr Mathias is always very professional and provides excellent care and service.
Apr 21, 2017
I was pleased that I didn't have to wait too long to be seen as the office was very busy. I was greeted by Donna whom I have had before, and I always find her to be very pleasant and knowledgeable. Dr. Zuckerman, it goes without saying, is wonderful, and explains all he does to me so I am aware of why he runs the tests he does and explains what is to be expected going forward.
Apr 21, 2017
My visit with Dr. Paul was, as usual, very pleasant, professional and productive. I have been Dr. Paul's patient for over 20 years and he is a wonderful, great doctor and person. Fanny, his assistant, is a joy to visit with and be taken care of by her and the doctor. I am very grateful that I have been his patient for these many years. I hope he never retires. Rosalie
Apr 20, 2017
This is how an office should be run. Very professional from start to finish. Took me on time, explained what was being done. Everyone made you feel relaxed and welcomed.
Apr 20, 2017
DR RUGGERIO IS THE MOST WONDERFUL DOCTOR IN THE WORLD. I HAVE BEEN IN HIS CARE FOR A LONG TIME. HE IS KIND PATIENT, THOROGH, PRACTICAL,COMMON SENSE. HE CARES AND HE SHOWS IT. IT ALSO SHOWS IN HOW WELL HE HAS KEPT MY 86 YEAR OLD EYES. I CAN STILL DRIVE WITHOUT MY GLASSES. ALL THE PEOPLE IN YOUR OFFICE ARE VERY NICE AND HELPFUL ALSO. THANK YOU VERY MUCH FOR THS OPPORTUNITY TO SHARE MY THOUGHTS AND FEELINGS. RITA WILLIE.
Apr 20, 2017
Ron was terrific. The appointment went smoothly and pjeasabtly
Apr 20, 2017
I was so pleased with my experience. Dr. Zamecki was really nice and patient with all my questions. Thank you!
Apr 20, 2017
My last visit was as always friendly & efficient.
Apr 19, 2017
Prompt on time. Will work with your schedule. Friendly doctors. Definitely will return
Apr 18, 2017
Quick appointment. Little waiting to be seen. Kind, competent care. Staff very pleasant and efficient as well. Highly recommend this practice.
Apr 18, 2017
Excellent office, very caring
Apr 18, 2017
I have confidence in Dr. Katharine Zamecki. Her assistant Christine was friendly and efficient. I appreciated that they saw me right on time.
Apr 18, 2017
Everyone was very helpful and happy to answer my questions.
Apr 17, 2017
As expected all the personal and caring service by Dr Paul
Apr 13, 2017
My appointment with Dr. Altman was excellent as always! He is an amazing Dr. !! His assistants are also excellent & very thorough ! Sincerely, Marianne Singewald
Apr 13, 2017
Dr. Ruggiero is in a class with the most competent professionals I know. I feel very fortunate to have found him, and to have him taking care of my eyes.
Apr 13, 2017
Receptionist very welcoming, technician pleasant, doctor thorough, professional and gracious.
Apr 13, 2017
Very knowledgeable, kind, understanding and supportive. Willing to work with patient concerns or questions. Very professional. Highly recommend.
Apr 12, 2017
Outstanding practice Very professional, courteous and caring staff that listens to your concerns and addresses them.
Apr 12, 2017
Excellent care, guidance and courtesy from the doctor to the office staff and everyone in between.
Apr 8, 2017
The care given me was excellent. All members of the staff were courteous and helpful.
Apr 8, 2017
Everyone here was very helpful and personable. The doctor was very informative regarding my examination. I wouldn't trust my eyes with anyone else!
Apr 8, 2017
Got in quickly in emergency situation.
Apr 7, 2017
Great Visit always my daughter loves seeing her eye doctor. She always like her glasses and she got to pick out the color she wanted thank you
Apr 7, 2017
Great staff and I had hardly no wait time!!
Apr 6, 2017
Seen on time and a very professional atmosphere.
Apr 6, 2017
I have Very Good and AMAZING SERVICE during my appointment..THANK YOU 🌈
Apr 5, 2017
Everyone is always pleasant and efficient from the moment I enter. Never had less than a five star visit.
Apr 5, 2017
Quick appointment, friendly staff and great service
Apr 2, 2017
My appointment was for 4:30 and I was seen by Dr. Altman at 5:45. Not good!
Mar 31, 2017
Standard eye care follow-up; 6 months.
Mar 31, 2017
I was treated courteously, seen promptly, and very satisfied with my visit.
Mar 30, 2017
We appreciate the service Danbury Eye provides.
Mar 30, 2017
I was very pleased with my visit tot he office. The staff was friendly and helpful, the facilities are stylish and professional. Dr. Zuckerman was relaxing, knowledgeable and very willing to explain everything to me. I will use this office in the future!
Mar 29, 2017
I had a wonderful experience from the moment I walked in the door. The appointment was on time, check-in was easy. The technicians answered my questions thoroughly. Looking forward to cataract surgery now and have great confidence in the team./
Mar 28, 2017
Very professional excellent service
Mar 26, 2017
Every body was kind and professional. Traditionally, I try to pay my copay and it is refused.Later, I get a bill. What do you propose to do to adjudicate this situation?
Mar 25, 2017
Greater Waterbury Laser Eye Physicians & Surgeons is a great place! I have been going there for years and would highly recommend anyone to go there! The staff is so friendly and helpful, and the doctor that I see, Dr. Armand Daccache, is wonderful!
Mar 25, 2017
As always, friendly, professional, highly competent and little if any wait time....................
Mar 25, 2017
Lots of waiting but that's true of most doctors's offices
Mar 22, 2017
Great team, fast service and very friendly.
Mar 21, 2017
I always enjoy my visits. I never feel rushed and I always leave with any questions I have answered.
Mar 21, 2017
It was wonderful to find a doctor in on Saturday morning and willing to see me to allay my concerns.
Mar 19, 2017
Dr. Hatch was great! She explained how the vision in my eye had changed due to a significant problem that happened a year before, and how that affected my vision in that eye. My new prescription is making a real difference in my vision and my understanding of the vision in this eye.
Mar 18, 2017
Always a pleasure to be treated by Danbury'Eye. All went well.
Mar 18, 2017
Very pleased although I had a problem with the dilation eye drops. Dr. Frankenstein is a wonderful doctor.
Mar 18, 2017
Why not use the same "Follow my health" which is linked to my primary care physican, instead of having your own portal. I alreay have enough of these with Facebook, on liune banking etc.
Mar 16, 2017
This is Grace's mom. Her visit and care was great! Dr. Marcone was excellent with her and even made her laugh even with how uncomfortable Grace was and not knowing what to expect. Dr. Marcone eased my mind and made me feel better knowing my girl's eyes were ok. Will definitely go back. Thank you!
Mar 14, 2017
Everyone was very friendly and professional. I was able to see the doctor in a reasonable amount of time. This was my first visit. Dr Altmen is truly amazing. The exam was complete and informative. I feel that I am good hands to help me with my eye care.
Mar 12, 2017
Wonderful experience. Dr. Mathias was so good with my daughter and his staff was great.
Mar 11, 2017
Overall I was treated respectfully and professionally
Mar 11, 2017
Thank you for being so professionel
Mar 11, 2017
I have been going to Dr. Matt Paul for many years. He is a highly skilled doctor, has a warm manner and an excellent staff.
Mar 11, 2017
Professional setting and friendly staff.
Mar 9, 2017
Everyone in the office was very pleasant and helpful. They gave me written directions, as per my request. There was not a long wait to see the Dr. and they answered all my questions.
Mar 9, 2017
Dr. Zamecki and staff are all wonderful.
Mar 8, 2017
Generally the appointment was a learning experience for what goes on in a professionally administered medical office.
Mar 7, 2017
Medical emergency visit. I was very fortunate to be seen by Eye Designs of Westport on a Saturday morning. Dx: broken blood vessels in the eye. I was seen by Lauren Plass, O.D. who was excellent. Very Professional and explained the healing process.
Mar 5, 2017
Excellent and prompt service.
Mar 4, 2017
New Patient. Excellent service. I highly recommend Dr. Laura Hatch M.D.
Mar 4, 2017
Overall very pleasant and professional staff and excellent visit.
Mar 4, 2017
Dr. Falkenstein is simply the best eye doctor in Connecticut. Great at what he does and speaks to patients with genuine concern for overall, not just eye-health. A good man.
Mar 4, 2017
My visual field, OCT and visit with Dr. Jangi was on time and went smoothly. All the staff is good and very professional.
Mar 4, 2017
We had a great experience both with the eye exam and obtain new glasses
Mar 3, 2017
Excellent exam and doctor
Mar 3, 2017
As always, I was treated kindly and with respect.
Mar 3, 2017
It's always a pleasure - everyone is so nice - but wait time is way too long!
Mar 3, 2017
While always personal and professional, you can expect to wait at least 45-60 minutes for the Dr. It seems as if there is over-scheduling. I arrived at 4:05 for a 4:30 appointment so that I would be available 15 minutes ahead of time to complete all of the paperwork. I was taken initially at 4:30, maybe even a minute or two ahead of schedule. But, rooms for analysis of my glasses were not readily available so we moved to a room where the equipment was not working properly (axis analysis) and there was not ventilation so the room was very, very hot. I waited for a combined time of 15-20 minutes for the analysis of my prescription in my existing glasses because the machine in the room was not working properly and because the supplemental analysis could not be completed by that machine. Finally, I "passed" and was seated in the area to wait for Dr. Paul. It was 45 minutes as there were two other patients who were ahead of me who were waiting as well. As usual, Paul, and Lisa, were very professional, proficient and productive; but, they are subject to the apparent overbooking. So, I arrived at 4:05 and left at 6:05. That seems at least a half our longer than it should have been.
Mar 2, 2017
Do not need a phone call and an email to remind me of appt.
Mar 2, 2017
Dr Marcone was fabulous!! She diagnosed the issue quickly & provided me with s solution right away to enable to drive and go back to work!$
Mar 2, 2017
Seeing Dr. Altman was a pleasure. Even though I arrived early, I was taken in right away and was shown through the entire visit so easily. It was a pleasure.
Mar 2, 2017
Awesome. Staff is friendly and efficient. I am long time patient but it was my first time in the New Milford facility.
Mar 2, 2017
Very professional and attentive staff which kept you right on schedule. They explain everything they are doing in layman's terms. Great experience.
Mar 1, 2017
I am always pleased with the level of professionalism and expertise that Dr. Altman provides me.
Mar 1, 2017
Well managed practice. Waiting times are reasonable. Staff is very pleasant. Doctors are caring, knowledgeable, and efficient.
Mar 1, 2017
Loved Dr. Laura Hatch, very friendly and very helpful. Will definitely make my next visit with her again!
Feb 28, 2017
I was very please with all of the staff's professional service.
Feb 28, 2017
Very pleased. Will recomend
Feb 28, 2017
Dr. Paul, Is special, his confrontations with his clients, are personal, reassuring. He is absolutely amazing, so smart, and works with his patient in a caring and thoughtful way. I have great confidence in him.......love this guy, have total trust in his decisions. Gloria N. Greenwald
Feb 28, 2017
Appointment on time. Explanation of what is to be done was clear and all questions answered
Feb 28, 2017
I am satisfied with my eye care.
Feb 28, 2017
Dr Hatch was very nice, professional and articulate
Feb 28, 2017
Dr.Jangi, Marconi and Dadache are wonderful. My name is Maureen Costello and they have done an excellent job of providing me with care for cataracts, retinal membrane and double vision due to eye muscle weakness
Feb 28, 2017
Dr. Scartozzi and the entire staff was wonderful. Very patient and supportive.
Feb 28, 2017
Dr. Hatch was amazing. She thoroughly explained the injury in my eye. She made sure I understood exactly what was going on.
Feb 28, 2017
Always a good experience-great staff
Feb 28, 2017
Everyone I deal with here is great. Scheduling and wait time much improved.
Feb 28, 2017
My appointment with Dr. Altman was, as always, thorough, informative and friendly. I find the tests for peripheral vision and retina somehow antiquated and annoying. Isn't there something more 21st century?
Feb 28, 2017
Everyone I met at the Danbury Eye Center was so pleasant and professional. Namely Dr. Marcone, Angela and Brit.
Feb 28, 2017
So far I have been treated with the utmost respect and professionalism ,by Dr. Zuckerman and his staff. A very nice experience. Please keep up the good work. Now let see how the Eye surgery turns out that is this Friday 3/3/17.
Feb 28, 2017
Danbury Eye Physicians & Surgeons is a great place for any eye problem you may be experiencing!
Feb 16, 2017
Great! The place is really clean and neat. Our doctor was kids friendly.
Feb 15, 2017
Great place. Best eye physician ever!
Feb 15, 2017
Rating of 5. Care was excelllent and prompt
Feb 15, 2017
Very nice staff and Doctor. Very comfortable setting, informative and welcoming.
Feb 15, 2017
Tech was knowledgeable and friendly. Dr. Tran made me feel at ease and did not make me feel rushed.
Feb 14, 2017
The staff at Greater Waterbury Laser Eye Physicians & Surgeons were courteous and helpful. Dr. Scartozzi was professional and addressed my concerns. I will definitely be returning for future checkups.
Feb 12, 2017
The best part of my visit was working with Ron, one of your technicians. He was efficient, knowledgeable, and personable.
Feb 9, 2017
Love dr Marcone. Great office
Feb 9, 2017
Efficient and professional. They know you are coming and waiting time is very short, if at all.
Feb 8, 2017
Dr. Zukerman handled my request very expeditiously, and took care to instruct the woman who checked me out so it was handled correctly.
Feb 7, 2017
Everyone was friendly and helpful and I wasn't kept waiting. DEP&S is a week-run machine and patient-oriented.
Feb 7, 2017
I saw Dr Laura Hatch for the first time and was very pleased with her demeanor and her professionalism. I believe I found my new eye doctor!
Feb 4, 2017
I was seen as soon as my paperwork was filled out and completed. The exams were conducted kindly and efficiently. Sylvia one of the Dr's assistants and of course Dr Armand Daccache. He was thorough and thoughtful. Having had eye surgery by another Retinal Specialist, while not making me fit to judge all Dr's did make me aware of the time one can spend explaining and comforting a patient. While I am the patient Dr Daccache was the epitome of Patience. I more than appreciated it.
Feb 2, 2017
Good visit Everyone was pleasant and I don't don't have to wait too long.
Feb 1, 2017
Fabulous! Everyone top notch, I just moved to the area and so happy I found this practice.
Feb 1, 2017
wonderful practice. I was able to get in to see a doctor about possible surgery within a week. Their office was very full of patients when I arrived and I thought, oh boy I am going to wait forever. Little did i realize that,there were a number of doctors,working. I was started on the process within 10 minutes of my arrival. the paperwork I had to fill in was short and sweet, none of these 4-5 page sheets. I was treated well and all my questions were answered in language that was understandable. I would recommend them to anyone looking for a comprehensive eye doctor.. wonderful practice.
Jan 27, 2017
Was inconvenienced, stressed out due to not having my eyes dilated in order to do further eye testing. Left with vision impaired.
Jan 27, 2017
Great visit. Low wait time. Dr. Tran was wonderful.
Jan 27, 2017
Fast service, excellent personell, excellent treatment by the doctor and all Support persons
Jan 26, 2017
I never have to wait. The staff is always friendly and efficient. I highly recommend them.
Jan 26, 2017
All the technicians, office staff & my Doctor helped me right away and were excellent. Couldn't have asked for faster or better care.
Jan 25, 2017
It was very easy to get an appointment for an eye exam there were no long waits.The office is very convenient in downtown Westport. I feel the eye exam was very thorough & professional.
Jan 25, 2017
The Danbury Eye Physicians are an amazing group of Drs and professionals. Would recommend over and over again.
Jan 24, 2017
I appreciate the excellent examination and explanations given me by Dr. Katherine Zamecki.
Jan 24, 2017
I was seen by the doctor as soon as I checked in.
Jan 24, 2017
Our visit with the eye doctor was great but we were disappointed that the optical shop did not take the same insurances as the eye doctor. Getting her prescription became difficult because of this.
Jan 23, 2017
Dr. Z and staff the best !! thank you
Jan 23, 2017
Staff is friendly, office is clean and doctor was thorough....
Jan 22, 2017
Dr. Ruggerio and staff were all very nice and accommodating st my last visit.
Jan 22, 2017
I was in the building on other business when I noticed a pair of eyeglass frames I liked and I did not have an up to date prescription so the lady (forgot her name) fitting me for the frames said let me see if I can get you an appointment and I was able to see the staff and doctor within 45 minutes and they were all awesome, I am extremely pleased for their professionalism and consideration. Thank You
Jan 20, 2017
My appointment was at 3:15 and I was called to come in at 3:00 PM. I arrived at 2:45. I was called in by the technician at 3:30 and did not see Dr Ruggiero until 4:25. I left the office at 4:40. That is NOT good scheduling.
Jan 19, 2017
don't use online until this survey
Jan 19, 2017
Excellent doctor, staff and process.
Jan 19, 2017
My visit to Dr. Zuckerman was pleasant and informative . I will make another appointment in the Spring.
Jan 18, 2017
A timely, pleasant experience
Jan 18, 2017
staff very friendly & professional, easy to make appts.
Jan 17, 2017
I had an excellent visit. All staff members were great. Dr. Marcone especially was very professional and totally put me at ease. She did not rush our visit and explained everything very well and also was interested in what I had to say and any questions I had. I will recommend her highly to anyone who asks me.
Jan 14, 2017
Very great service personnel are pleasant .L am glad L chose Office
Jan 14, 2017
I had a very pleasant experience at my last visit (yesterday). The staff was very courteous and helpful and Dr. Scartozzi as always is very personable and professional!
Jan 11, 2017
Service was prompt! I arrived early and saw the doctor before my scheduled time. Great experience. I felt that the nurse and doctor both listened to my issues and the planned course of action made a lot of sense.
Jan 11, 2017
Dr. Falkenstein and his staff at Danbury Eye Physicians provides an excellent service.
Jan 9, 2017
Our visit with Danbury Eye Physicians was perfectly seamless!
Jan 9, 2017
Kinda like moving from corral to corral
Jan 7, 2017
While there are many who claim that the practice of medicine has become impersonal, Danbury Eye Physicians and Surgeons is a stark contrast.
Jan 7, 2017
Dr. Johar and the entire staff was kind, courteous, and professional. Having worked in the field for many years, I have high standards and found I had an exceptional experience. My questions and concerns were addressed in a timely and caring manner. The optical department was also wonderful. In this age of advanced technology, I was addressed by all in a friendly, direct way. I highly recommend both Dr. Johar and the office.
Jan 7, 2017
We drive an hour to go to danbury eye. The staff is friendly and happy. We enjoy dealing with Dr. Mathias. He is comical and explains everything where we understand. We recommend Danbury Eye to everybody we talk to
Jan 6, 2017
Wheneher I visit your office you make me feel like the most important person there
Jan 5, 2017
This was my first time to the office and I was nervous about the number of people waiting for an appointment. I had no need to because patients were called in quickly and I didn't have to wait long at all. Everyone who did the various tests I needed were quick, professional and very personable. The doctor was very informative and friendly. I would highly recommend this office.
Jan 5, 2017
Felt cared for by professionals. Thank you.
Jan 1, 2017
No changes necessary!All staff very efficient and professional
Dec 30, 2016
As a longer term patient, I have been consistently pleased with the medical treatment I have received, the thoroughness of the evaluation, tracking of the progress and explanation of alternatives.
Dec 30, 2016
I called in the morning with a scratched cornea and the staff was very nice and able to fit me in for an appointment a few hours later. I was taken to the exam room before my scheduled appointment time and was seen by the doctor within 10 minutes. My doctor was very friendly and knowledgable.
Dec 28, 2016
Amazing office. Staff is very pleasant and extremely understanding (especially with first time moms always running late!). Doctors are wonderful and very good with children. We even received an e-birthday card for my daughter's first birthday. Very friendly and personable. Would highly recommend. A+
Dec 27, 2016
I have gone to Danbury Eye Physicians for decades and have never been disappointed. They are extremely thorough and very caring. My visits have not always been routine. Specialists are on site to assist with individualized needs. I would not hesitate to recommend this group of talented doctors and attentive staff!
Dec 27, 2016
Excellent routine exam with Dr. Katherine Zamecki. I will take both my sons to her for their next exams.
Dec 26, 2016
Dr. Marcone is the best!!! She is kind, friendly and professional. She doesn't miss a beat! I insist on seeing her when ever I go to the eye doctor.
Dec 24, 2016
Emergent visit to the practice was perfect.
Dec 23, 2016
As always, very efficient and professional service. Dr Faulkenstein is a wonderful doctor and a true gentleman.
Dec 23, 2016
I would like to commend your employee in your Prospect, CT office, Jessica< for her professional manner in answering my questions and putting me at ease during my eye exam. She is the right person for that job and should be recognized for a job well done.
Dec 23, 2016
Grateful for revision of refraction.
Dec 22, 2016
In and out, that's what I like! Took me longer to drive to my appointment
Dec 21, 2016
Had a little scare with my right eye, but Danbury Eye was able to accommodate me on the same day, which helped to calm my anxiety!
Dec 21, 2016
Dr Zuckerman is the best!!!
Dec 21, 2016
Everyone especially Dr. DaCacche and Robert are kind and very professional. Thank you.
Dec 21, 2016
First time meeting Dr Johar . I liked her. Very pleased with exam.
Dec 21, 2016
Dr. Zameki is highly professional, confident, intelligent and caring physician to whom I trust my eyes.
Dec 20, 2016
My visit with Dr. Johar went as expected with friendliness and professionalism. I could not be happier with my choice in eye care. My wife is an artist, I am a model aircraft pilot and musician so for us, the eyes have it. Dr. Johar goes out of her way to take time to explain what is happening during your exam. She exudes confidence and transfers that to you so that you leave feeling positive with all aspects of your eye care. She takes the time to answer any and all concerns. There were no questions left unanswered. Thank you Dr. Johar!
Dec 20, 2016
Monday morning was a perfect appointment as usual!
Dec 20, 2016
My appointment was such a pleasant experience. Everyone was friendly and helpful, thank you for a positive experience
Dec 17, 2016
The office is run very efficiently. Check in is easy. I don't have to wait long to get my eyes tested and pictures taken. Dr. Scartozzi is so pleasant and has really helped me with my eye problem. I would recommend him to anyone who needs a great surgeon.
Dec 17, 2016
The whole experience from start to finish was, as always, very satisfying.
Dec 16, 2016
good job. keep it that way. thank you
Dec 15, 2016
I have seen many Techs in 48 years, and Jeannette was by far the best. She deserves both a Xmas bonus and a raise... Dr. Marcone was also a gifted Eye Physician. Thank you for a wonderful experience.
Dec 15, 2016
I used the New Milford office for the first time and I was very impressed with the facility. It is New and very state of the art. The waiting room is spacious and homey. The staff were very friendly and efficient. There are many exam rooms all fully equipped. Dr Zuckerman is a true professional whom was very thorough and concise. I highly recommend the practice and Dr Zuckerman especially. The New Milford office is well worth the drive if you are in the Danbury area. This office is much better than the Danbury office which seems smaller and cramped when crowded.
Dec 15, 2016
My experience was great all people friendly and Dr Z was very nice and explained everything to me
Dec 15, 2016
I was very pleased with Doctor Zuckerman
Dec 13, 2016
Love Dr Mathias - very knowledgeable and approachable, very good at explaining various eye issues.
Dec 13, 2016
Always friendly and helpful. Gerri at the front desk, Robert and Dr. Deccache made me feel comfortable and welcome.
Dec 10, 2016
very pleasant; very thorough, very professional
Dec 9, 2016
Very happy with my consultation. Would recommend.
Dec 7, 2016
Staff was very cordial and kept to the appointment time even though there was a snowstorm that morning.
Dec 6, 2016
email is fine - when I've looked at the website it is fine. ???? Not taking time to look right now
Dec 6, 2016
Good to see some of the professional groups are to recognize the patient is a human being and should be treated that way. Your office does, I better not put at times phil Ginsburg Rph
Dec 5, 2016
Fast and efficient. They were prompt and got me in on time. Doctor stayed and answered questions and explained his opinions. Highly pleased.
Dec 2, 2016
I am not big on online websites
Dec 1, 2016
I have been a patient of Dr. Paul Ruggiero for almost 45 years and a patient of Dr. Armand Duccahe for as long as he has been with your practice. They are two of the finest in their fields, not only skilled physicians, but taking the time and care to make the patient feel like a real person, and not just a name on a chart. The same skill and attitude is also evidenced by Cheryl and Robert. I have recommended your service and these doctors many, many times.
Dec 1, 2016
Attentive, Caring and Knowledgeable
Dec 1, 2016
Excellent as always. I usually see two or three staff members in addition to my doctor, and each is extremely pleasant and knowledgeable. The service is efficient by never rushed to meet my needs. I feel perfectly at ease with each of my visits.
Dec 1, 2016
Good Care I got an immediate appointment. They diagnosed the problem -- a torn retina. Next stop was the "laser room" where the tear was mended, relatively painlessly. I was in and out in less than 2 hrs and I'm seeing much better.
Nov 30, 2016
Very nice office; the staff were very professional, kind, and helpful.
Nov 30, 2016
As usual, the appointment was on time, efferent and comprehensive. Loved Dr Mathias' tip to go to Joanne's Fabric store to find 4.0 Readers! I feel my eyes and all they indicate are being well taken care of!
Nov 30, 2016
I received four reminders for my appointment. I received a Google calendar for my appointment with the incorrect time.
Nov 30, 2016
Efficient, knowledgeable, informative,cordial, courteous
Nov 29, 2016
Great Job. Can't think of anything you need to change.
Nov 25, 2016
Very professional, was seen in reasonable time for a same day appointment. Great place.
Nov 22, 2016
I visited Elaine the hearing specialist for a followup visit for my hearing aids. She adjusted them and answered any questions that I had. She is very courteous and knowledgable. She makes you feel at ease.
Nov 22, 2016
Very nice Bisit. .Great friendly Staff outstanding attention paid to every part of the Appointment
Nov 22, 2016
I was thoroughly impressed by Dr. Falkenstein's patience in explaining his recommendation and his demeanor/"bedside manner" which reminded me of my doctor as a kid growing up in Brooklyn. Please let him know my sentiments. E. Kevin Ryan
Nov 20, 2016
Felt as though I was getting excellent care. The cummulative wait steps were probably about an hour prior to each of my 3 stops.
Nov 20, 2016
Terrific visit with Dr. Scortozzli
Nov 19, 2016
Seamless transition from front desk to exam room. Staff very knowledgeable, and focused on care. 5 stars.
Nov 18, 2016
Everything went well, as usual there's nothing to complain about
Nov 18, 2016
Excellent! I appreciate the wonderful care I receive from Danbury Eye!
Nov 18, 2016
Pleasant group of very professional staff.
Nov 17, 2016
I am blessed that Dr. Altman is my ophthalmologist and was able to control my eye pressure due to glaucoma and help to preserve my eyesight. He understood how important it is for an active person to maintain a quality of life regardless of age and a serious eye condition. Ellen Purcigliotti
Nov 17, 2016
on time, efficient, good visit - thanks
Nov 17, 2016
Professional yet reassuring that my vision problems were Caused by cataracts. Confident that I am at the best place For scheduling cataract surgery
Nov 17, 2016
Outstanding patient service
Nov 15, 2016
excellent always with dr paul
Nov 13, 2016
I was very pleased with the professional attention i was given, everyone was caring and respectful.
Nov 12, 2016
Very very happy and satisfied. Feel very secure that we are in good hands. EVERYONE professional. Nice and thorough.
Nov 12, 2016
As usual, enjoyed a thoughtful and abundantly cautious guidance from this team when I experienced what I thought was a minor eye problem. They've put me on the path to ruling out something more serious which, sad to say, does not always happen these days. I am thankful to all of the team members, especially Dr's Jangi and Daccache
Nov 11, 2016
Out standing and thorough
Nov 10, 2016
Professional and on-time. A great combination!
Nov 5, 2016
Dr. Riggerio has been my opthmologist for about 30 years. .....He is the best..answers my questions and helps me understand. I am grateful for His service these past 30 years and thank God His service.. I have and am very satisfied with the care I have received and always send people I know to Him or someone in Danbury Eye Physicians. Thank you so much, Keep up the excellent work, God Bless you All... Sincerely Estelle Schneider
Nov 4, 2016
terrific office, great people .. .so happy the support staff was able to get me in at the last minute I was pretty uncomfortable! everyone made me feel right at ease A+
Nov 3, 2016
Office staff was extremely helpful-would highly recommend the office
Nov 2, 2016
This is without doubt the friendliest doctor's office I have ever been in. As a patient, you feel a personal connection. Only one request: Please call me SUE.
Nov 2, 2016
Excellent experience. The Drs and receptionist were so attentive and wonderful!
Oct 28, 2016
Dr. Tran and her MA Nicole were very efficient.
Oct 28, 2016
There facility has the most up to date technology to assist you with all of your eye care needs. The staff is extremely courteous and the office is the most immaculate and organized open space to visit.
Oct 28, 2016
Office staff is wonderful. Very friendly and professional. Dr Scartozzi is great! I feel safe that he will monitor my condition and in the event I ever have real trouble, I feel safe that he is my doctor Nelly
Oct 27, 2016
The care, attention and expertise provided by the people I deal with at Danbury Eye Physicians and Surgeons is incomparable. The questions and concerns I have are always answered.
Oct 27, 2016
Fantastic as always. I have the Thyroid Associated Eye Disorder (Crazy Eyes) which is soon coming to the end of its 24 month run so I will be super happy to get done with that soon. DR Matthias is wonderful, very encouraging through out the experience.
Oct 26, 2016
This was my first visit to this office. I had a very pleasant experience. The receptionist was very friendly and helpful. The doctor was very thorough with my exam and took time to answer my questions. I did not feel rushed and the doctor provided me with understandable explanations.
Oct 26, 2016
I was in pretty quickly which does not happen often - due to that it was a pleasant experience. Everyone is friendly as always, but the waiting to get in and in-between rooms is not good.
Oct 26, 2016
Always good to get a thorough examine and have a positive experience.
Oct 26, 2016
Friendly, helpful and caring towards patient.
Oct 26, 2016
Dr. Zamecki took the time to listen to my concerns and listened to my input regarding a treatment plan.
Oct 25, 2016
Always good service and very professional. Answered all my concerns and follow up questions.
Oct 23, 2016
So far so good. First time visit.
Oct 22, 2016
The telephone set-up is frankly a nuisance.
Oct 22, 2016
Excellent! Fit me in immediately when a problem developed overnight. Happily, turned out to be nothing serious, self-resolving...
Oct 20, 2016
Excellent! Fit me in immediately when a problem developed overnight. Happily, turned out to be nothing serious, self-resolving...
Oct 20, 2016
Great experience from beginning to end. So glad I was referred to Dr. Zemacki.
Oct 18, 2016
Excellent & professional employees.Everyone was pleasant and helpful.Dr. M. Todd is always great & compassionate, she explained and answered all my questions very well.
Oct 15, 2016
Really enjoyed the visit. It was nice to have a home show to watch while my eye drops dilated my eyes. Staff was very nice
Oct 14, 2016
Dr Rugierro and Dr. Altman are the best in the State!
Oct 14, 2016
Dr. Marconi is the best! She is so patient with children, and older seniors. Does everything in her power to insure your contacts fit perfectly. Highly recommend her!
Oct 13, 2016
It is always a satisfying to work with DEPS as they have found the solutions to ALL my eye issues; I am one very pleased patient!
Oct 12, 2016
Dr Scartozzi diagnosed me with Macular Degeneration. He offered little in regards to why he made the diagnosis. He recommended AREDS vitamins and follow up in 6 months. I have since sought out a second opinion with a top specialist in New York City. I was told that I do NOT have macular degeneration. The deposits on my macula are due to a medication I was taking and perhaps a genetic component. I am being sent for additional testing now. Something that was not done with Dr. Scartozzi. I was also told that the vitamins that were recommended may have detrimental effects to my health secondary to the Zinc content. I was not pleased with my visit and I will not choose to return.
Oct 11, 2016
Very short wait. Everyone was professional and fun. Now I just have to remember to make appointment yearly.
Oct 11, 2016
Always receive professi0nal service when visiting the Danbury Eye Physicians & Surgeons office, either at Danbury or New Milford locations.
Oct 11, 2016
Everyone is always friendly but also professional and answer all my questions. I have been a long standing patient and always feel comfortable there.
Oct 11, 2016
Our Visit was efficient and timely. Dr. Raccio was very patient with my 88 yr old mother who is extremely hearing impaired. I would recommend Dr. Raccio to my friends and family for sure!
Oct 10, 2016
I rate my visit excellent and very informative,
Oct 9, 2016
Friendly, professional visit with Dr. Jangi. She did not rush the exam, and she answered all my questions about surgery options.
Oct 8, 2016
Forgot her name, But the new lady doctor I saw 10/8/16 is a welcome member of Danbury Eye. She is competant, patient & answered all my questions
Oct 8, 2016
My ophthalmologist at Danbury Eye, Dr. Ruggiero, whom I have been seeing for over 20 years, is skilled, thorough, dedicated and caring as are the technologists who work with him. I've adjusted easily and painlessly to the significant changes in my vision over the years and recent cataract surgery, also painless, was life changing in terms of functions regained.
Oct 7, 2016
When arriving at the upstairs desk after rushing around to get there on time I find myself in line waiting for people who are checking out. You need to create a separate line for people to quickly check in like they do in the downstairs office.
Oct 7, 2016
I was treated professionally and efficiently. Appointment was on time and the staff was very friendly and courteous.
Oct 6, 2016
first time at the Westport office. Very comfortable. Not the hussle and bussle of Danbury.
Oct 6, 2016
I really, really would appreciate it if your lens and frames were covered under insurance. Lens Crafters gives 50% off lens when you buy frames. That is really important to me.
Oct 5, 2016
I was searching for an ophthalmologist after my favorite in Poughkeepsie moved to California. I looked in Danbury and found the receptionists and appointment clerks to be warm and helpful. Dr. Falkenstein was the physician assigned to me and I learned that he was one of the founders of the clinic.. I can only say that after this man of high intelligence and gentle manner examined me, I could understand why this clinic has been successful!
Oct 5, 2016
Professional, efficient, and caring staff.
Oct 4, 2016
I thought this is amazing!Was very satisfied when I received the email and could click to confirm!Innovating,exciting...
Oct 4, 2016
Dr. Altman was very thurough in his explainations and evaluation of my glaucoma. It was my first visit and I was very impressed.
Oct 2, 2016
Great place to get your eyes checked. Fast check-in (I was in before my appt time). Everyone was very friendly and professional. I would definitely recommend this office.
Oct 1, 2016
My waiting time was about 15 minutes in the main office. However my waiting time once in the Dr.'s room was another 10 minutes.
Sep 30, 2016
I enjoy chatting with the gals who assist Ralph Falkenstein, and of course it is always a positive experience to see Dr. F. and to have him tell me all is well with my aging eyes!
Sep 30, 2016
Dr. Paul is an outstanding physician in every way. Couldn't ask for better. Office is pleasant, comfortable and cheerful.
Sep 29, 2016
Very impressed with the immediate appointment when advised that I had a hole in the macular wall in my right eye. Liked Dr. Scartozzi and Heather very much. I am having surgery on October 18th.
Sep 29, 2016
Dr Casey was extremely thorough. I am very happy with him
Sep 28, 2016
I showed up 15 minutes late for my appointment and I received no flack from the receptionist.,,,and my appointment still went on schedule. Also the Dr was very clear in explaining my conditions.... I left with a better understanding and felt good.
Sep 26, 2016
This was a very good eye exam. Have to finish it next month.
Sep 24, 2016
This was a very good eye exam. Have to finish it next month.
Sep 24, 2016
Excellent!! The service is quick and the staff is professional!
Sep 23, 2016
Always excellent service. I liked the addition of auditory testing.
Sep 23, 2016
Dr. Altman was very nice with my 8yr old son. My child experienced no anxiety throughout the testing due to the doctor's clear instructions and friendly demeanor.
Sep 22, 2016
One of the best appointments as far as getting finished with field tests and other tests in a timely fashion!!! All the staff explained each test and were very helpful. Dr Jangi explained all the tests and discussion of same very well
Sep 22, 2016
One of the best appointments as far as getting finished with field tests and other tests in a timely fashion!!! All the staff explained each test and were very helpful. Dr Jangi explained all the tests and discussion of same very well
Sep 22, 2016
Professional, caring, concerned, thorough, direct and clear . . . what more could a patient want?
Sep 21, 2016
Dr. Todd is a wonderful, knowledgeable and conscientious physician. She always makes me feel welcome and takes the time to do a thorough eye exam. She never makes me feel as though I'm intruding on her schedule. She's truly a beautiful person. 'Highly recommended!
Sep 21, 2016
Staff professional and informative
Sep 21, 2016
Staff professional and informative
Sep 21, 2016
Staff professional and informative
Sep 21, 2016
Very good experience all around from every Pierson five stars
Sep 21, 2016
Very good experience all around from every Pierson five stars
Sep 21, 2016
Danbury Eye Physicians is a very professional yet friendly environment where you are treated as an individual, not a number. The staff always has time for questions and answers them thoroughly. Wouldn't go anywhere else for my eye exams.
Sep 20, 2016
I was graciously greeted and informed that I was a week early! I do sincerely appreciate the office's willingness to accommodate me and take care of me rather quickly. Everyone was very kind and I was done and out in good time. Thank you again to everyone.
Sep 19, 2016
I have been a patient for more than 4 years and would highly recommend the practice and specifically Dr. Matt Paul, who is an excellent doctor.
Sep 18, 2016
First Time patient...saw the optometrist Dr. Michelene Todd. She was fantastic; very thorough..great chair side manner!
Sep 18, 2016
Unlike many doctor visits it's always a pleasure seeing Elaine Raccio in audio. I'm always impressed by her professional skills and her manner.
Sep 16, 2016
very efficient, pleasant from front desk to physician. I had several questions and physician, Dr Jange, answered in depth and in easy to understand terms. Had to schedule a future appointment and Tammy (I think that was her name) was incredibly helpful and so pleasant. I had a question on whether or not I needed someone to drive me for the laser procedure and she emailed the dr to ask and said if I did not hear from her that day to call following day. I heard back within half hour the same day which I thought was amazing.
Sep 16, 2016
I was taken on time. The doctor is excellent. She answered all my questions and concerns.
Sep 15, 2016
This was an emergency. Dr Scartozzi and his team sprung into action and helped immediately. Nice to know Service is available in an emergency. Chick Cerreta
Sep 15, 2016
Very efficient first appointment. I very much liked Dr. Paul and his professional explanations of the cataract process and options. A positive experience , all around.
Sep 14, 2016
Best eye physician care anywhere.
Sep 14, 2016
I felt like I was in a very clinic. To make the process more efficient, they should have placed me, along with all the other lemurs on a conveyor belt and reduced the elderly patients from having to walk so much and keep us in line. I am in the medical field and I was not impressed at all. The medical assistants do all the work and the MD spent less than 5 minutes with me. He would not let me speak by interrupting what I had to say about my very precious eye sight. He "bedside" manner was horrendous.
Sep 14, 2016
Very efficient first appointment. I very much liked Dr. Paul and his professional explanations of the cataract process and options. A positive experience , all around.
Sep 13, 2016
great was not there very long before going in and testing was done efficiently and the tech was very accommodating and had patience when I had a problem and couldn't do what he needed and told me to hold my other eye shut to get what he needed
Sep 10, 2016
I had eyelid surgery to correct droopy eyelids which were affecting my pereferal vision. I am extremely happy with the results. On he way the way home from surgery I was amazed at how wide my filed vision was. It was like taking a regulate photo to a panoramic shot. Aside from my improved vision I finally have eyelids and the before and after photos showed a huge difference in how my eyes look. I would highly recommend dr zameski and actually have given her information out to friends who want to have this surgery after seeing my results.
Sep 10, 2016
I had eyelid surgery to correct droopy eyelids which were affecting my pereferal vision. I am extremely happy with the results. On he way the way home from surgery I was amazed at how wide my filed vision was. It was like taking a regulate photo to a panoramic shot. Aside from my improved vision I finally have eyelids and the before and after photos showed a huge difference in how my eyes look. I would highly recommend dr zameski and actually have given her information out to friends who want to have this surgery after seeing my results.
Sep 10, 2016
Very pleased to seen after a short wait.All personal were very helpful. Thanks Joan Vale
Sep 9, 2016
I love Dr. Ruggerio. Don't change anything about him. Always listens with patience. He's great with anxious patients.
Sep 8, 2016
I love Dr. Ruggerio. Don't change anything about him. Always listens with patience. He's great with anxious patients.
Sep 8, 2016
Always treated with kindness, patience and professionalism. The staff is attentive and seem to enjoy their jobs. Dr. Marcone is always terrific--pleasant, smiling , and enthusastic.
Sep 8, 2016
In spite of the fact that I was a new patient, because of symptoms of retina detachment, I was given an appointment two hours after my phone call. Dr. Daccache, a retina specialist, is wonderful and definitely set my mind at ease.
Sep 8, 2016
Would have been five stars except that took almost two hours to complete all activities. Dr. Zamecki and all staff were friendly and helpful during my visit. The Dr. discovered the beginning of AMD so it was worth the time to know this and to begin a supplement help to slow down the progress.
Sep 8, 2016
Outstanding patient service It was my first time to this practice and my concerns were listened to and all questions were answered The staff was very welcoming from checking in to checking out. The Doctor was excellent
Sep 8, 2016
excellent services considerate and very knowledgable
Sep 7, 2016
it was my first visit after my eye dr retired (with him many years) seems like tech plays a big part in the exam..good!
Sep 7, 2016
high degree of professionalism demonstrated no only by physician
Sep 4, 2016
high degree of professionalism demonstrated no only by physician
Sep 4, 2016
Initial visit for cataract surgery. Went smoothly everyone has very nice, helpful and informative. Also very accommodating for appointments and locations.
Sep 3, 2016
I had a fabulous experience at Danbury Eye Physicians and Surgeons. After a long day of work, (teaching) it was a pleasure to be greeted professionally, efficiently, and in a timely fashion. The front desk was pleasant and helpful. The nurse that administered drops and conducted preliminary eye tests was above and beyond in every way. Dr. Paul was extremely thorough, professional, and also went above and beyond to explain every aspect of my concerns. He patiently reviewed every detail pertaining to my concerns and recommended a specific course of action. I left the visit feeling extremely pleased and confident to pursue my course of action. I would highly recommend Dr. Paul to anyone seeking an excellent opthomologist.
Sep 2, 2016
From the front office to the optometrist everybody was professional and very friendly. I will and have already told friends about them.
Sep 1, 2016
All the staff and clinicians were very friendly and professional. They seemed to honestly care about me. Too often doctor's offices are too concerned with their administrative issues and processes. This office is no doubt concerned with those issues as well, but they don't let them get in the way of being courteous and friendly. Thanks.
Sep 1, 2016
The staff treated me professionally, with respect, kindness, and warmth. Dr Anisha Jangi is obviously brilliant but, unlike many brilliant people, she is comforting and sensitive to her patients needs. I am lucky to be her patient.
Sep 1, 2016
Everyone was very helpful. Dr Johar was great and told me I had a great exam. See you again in one year.
Aug 31, 2016
I really liked the office as this was the first time I was there. I was a little upset about how many patients you try to fit in at the same time. My eyes were dilated and I had to wait a while before I was let back in to be examined as other patients were being looked at in between.
Aug 29, 2016
always a good experience with Dr Paul
Aug 28, 2016
Dr. Zamecki is both professional and amiable. I felt comfortable, confident and welcome.
Aug 28, 2016
Dr. Zamecki is both professional and amiable. I felt comfortable, confident and welcome.
Aug 28, 2016
We had an awesome visit as we always do. Everyone is very professional and kind !
Aug 27, 2016
Danbury Eye Physicians & Surgeons is top-notch in patient care, professionalism, and understanding. From check-in to check-out, the staff at DEP&S is professional and patient focused. The office is modern and clean, and appointments move along quickly through each step. Personally, Dr. Scartozi saved my sight, so I could not speak more strongly or be more emphatic in my support for this team of eyesight professional.
Aug 26, 2016
You have the most dedicated excellent Dr's on your staff. I can't say enough about. Dr Katherine Zamecki. Dr Zamecki reconstructed my right eye after some large Moes surgery to remove pro cancer growth on my face. My right eye lower lid would not close. After some skin grafts and additional procedures my face looks like nothing ever happened. I am so grateful to her for some superb surgery and for never giving up on me. Thank you Dr Zamecki
Aug 26, 2016
Everyone at your office is just wonderful...a definite 5star
Aug 24, 2016
Great staff, clean environment, very knowledgeable surgeon! Thanks for a great experience. I will scheduling my appointment for LASIK very soon.
Aug 24, 2016
I was very impressed with the professional and thoughtful staff and Technicians in your office.
Aug 23, 2016
I was very impressed with the professional and thoughtful staff and Technicians in your office.
Aug 23, 2016
I was very impressed with the professional and thoughtful staff and Technicians in your office.
Aug 23, 2016
Very professional and thorough from reception through check out.
Aug 22, 2016
appointments are on time, very little waiting time. Staff is pleasant and efficient. Love Dr. Paul, he is kind and respectful and very knowledgeable
Aug 21, 2016
Excellent service and professional competent staff focused on the patient
Aug 21, 2016
Appointment was on time and every one courteous. I unfortunately felt rushed.
Aug 20, 2016
I was very impressed with the service and professionalism
Aug 20, 2016
Yesterday was a wonderful visit. I was treated immediately without any wait.
Aug 19, 2016
I called the office with a problem and got an office visit the very next day Excellent
Aug 19, 2016
I have never had so thorough an eye exam. I am 76 years old and was assured by Dr. Falkenstein that my eyes were in very good shape. I would recommend him to anyone. Two years ago, a friend from far away had an eye emergency and the office took him immediately and saw him every day for a week to resolve it. Thanks
Aug 19, 2016
Unclear. Are you asking for a narrative other than the survey below?
Aug 17, 2016
The eye exam went flawlessly, with one exception, that being I was taken about 15 late when I had an early 8:15 am appt. The staff was friendly and professional and the Dr. that saw me I had never met before and she did a great job. I was as equally at ease with her as I have been with my usual Dr., Dr. Johar.
Aug 17, 2016
Great place Drs are very good and easy to talk to . They explain everything they do and the results . Wonderfull place
Aug 16, 2016
My visit was very thorough and pleasant
Aug 16, 2016
I live in Florida, I never had such a thorough eye examine.
Aug 12, 2016
I live in Florida, I never had such a thorough eye examine.
Aug 12, 2016
The physicians and staff are just so friendly and caring! Wouldn't hesitate to recommend them. Perfect cataract surgery! Minimal discomfort and great outcome!
Aug 11, 2016
I love you guys!!!! Even tho the doc tries to see the back of my skull through my pupils he makes it tolerable with his charming ways! T
Aug 10, 2016
an over-all good office experience
Aug 10, 2016
All staff were friendly and informative
Aug 10, 2016
As my first time there I was professionally received & attended to with curtesy.
Aug 10, 2016
Office staff: courteous and efficient. Woman who did the exam: very competent. However, I probably spent 5 minutes with Dr. Panda. I expressed concern regarding new prescription, as during the exam none of the options seemed really great. He said that sometimes the lens used in the exam could be a little smudged (not sure about exact word he used) - an explanation I thought strange. He did say if prescription is not satisfactory, I can get another appointment at no charge. Patient Plan mentioned posterior vitreous detachment (I assume this is what Dr. Panda meant by "floater"). Provider Plan said "Retina detachment precautions emphasized and patient to return sooner if these ensure." That did not happen - all that was said was that I had a floater and it is pretty normal. There was no discussion of precautions. Dr. Panda seemed totally uninterested in me as a patient..
Aug 9, 2016
It was an excellent decision to make an appointment with this practice. Staff was friendly, courteous, and very helpful with my questions. Everyone made me feel very comfortable and I left there knowing that I had made absolutely the right decision.
Aug 9, 2016
Everyone was very kind, welcoming and competent. Beautiful office. Thank you.
Aug 7, 2016
Dr. Falkenstein is a professional and caring physician and his office staff are outstanding.
Aug 6, 2016
waiting time has become better
Aug 5, 2016
Thorough, professional, efficient, informative
Aug 5, 2016
I am a nervous patient when it comes to eye exams. Dr. Tran had the perfect remedy; she was sensitive and sweet and put me at ease. The exam turned out to be a "breeze".
Aug 5, 2016
I have been completely satisfied with my visit to Danbury Eye Physicians and Surgeons. All of my experiences with Danbury Eye Physicians and Surgeons have been excellent. I highly recommend Danbury Eye Physicians and Surgeons to people who need excellent care with respect to their eyes. I sing the praises of the doctors and all the staff members. Amelia Brown
Aug 3, 2016
Outstanding first time appointment with Dr. Paul.
Aug 3, 2016
We are so pleased to have Dr. Mathias as part of our daughter's health care team. His expertise shows in how he deals with her (she is non verbal and developmentally delayed); he is also kind and fun. We really rely on and trust his opinion if there is a question about my daughter's neurological health.
Aug 3, 2016
Dr Archna Johar is very friendly, knowledgeable, has a lot of experience and is very informative.
Aug 3, 2016
Dr Archna Johar is very friendly, knowledgeable, has a lot of experience and is very informative.
Aug 3, 2016
The staff is lovely and caring and has great follow up. Dr. Plass is very thorough, caring and smart. I feel I'm in very good hands there.
Aug 2, 2016
Very impressed! The staff from receptionist to the tech Chris and then meeting and being treated by Dr Zamecki was awesome. They treat you as if you are the only patient they are seeing!
Aug 2, 2016
Dr. Zemecki is excellent-as usual.
Aug 2, 2016
I'm very satisfied with the service, the doctor was very thorough, My symptom was disappeared the very next day.
Aug 2, 2016
Very little wait time always courteous & efficient enjoy coming there
Jul 31, 2016
I did not have to wait long at all. Everyone was kind & helpful
Jul 30, 2016
Everyone was very friendly & helpful. My wife & I were very impressed with Dr. Jangi, and the cleanliness of the office, and the modern equipment. The were later than the appointment time which messed up an appointment I had booked for later that day, but other than that, we were very satisfied.
Jul 30, 2016
My experience was an excellent one. Everyone was pleasant and informative and answered questions without me feeling like I was taking up their time.
Jul 30, 2016
Everyone working at the Prospect office is very nice and helpful.
Jul 30, 2016
Awesome. Very professional staff and great explanation of procedure and options
Jul 30, 2016
Great staff...always on time...
Jul 30, 2016
I'm very happy that you're doing this. IT shows concern about good service.
Jul 30, 2016
Dr. Altman was helpful, encouraging and informative as always.
Jul 29, 2016
I have A LWAYS HAD POSITIVE RESULTS AT DEPS , tHANK yOU
Jul 29, 2016
Jesica has a great Bedside Manner I've been with Doctor Johar a long time and I've always been happy .
Jul 29, 2016
Rating 10 star.you can't ask for better.the staff are just wonderiful.very plasen.all. smiling.make you feel they really care.And most important my Dr.the very best.he take time with you.you can ask him anything and get a answer.overall 100.
Jul 29, 2016
Rating 10 star.you can't ask for better.the staff are just wonderiful.very plasen.all. smiling.make you feel they really care.And most important my Dr.the very best.he take time with you.you can ask him anything and get a answer.overall 100.
Jul 29, 2016
Dr. Zuckerman was terrific, very informative & helpful. Answered all my concerns--Sheila Weiss
Jul 28, 2016
Dr. Zuckerman was terrific, very informative & helpful. Answered all my concerns--Sheila Weiss
Jul 28, 2016
Dr. Zuckerman was terrific, very informative & helpful. Answered all my concerns--Sheila Weiss
Jul 28, 2016
Very well organized clinic. Doctors are efficient, knowledgeable and friendly. My son David adores Dr Mathias. Pleasure to come back
Jul 28, 2016
Very professional and caring
Jul 28, 2016
My primary care doctor recommended Danbury Eye Physicians and I am quite happy that he did. The service and care were both excellent. I was seen and treated in a timely fashion. I will happily recommend Danbury Eye Physicians to anyone who might ask for my advice on the subject.
Jul 27, 2016
My famity & I have been using your services for decades, I was very disappointed when I made an appointment for my eye exam to include new contacts, it seems no doctor can help me. I've used Marcone, then Todd, then Jangi, & this time Pandi, which told me he couldn't help me. When I made appointment, I told staff what I wanted & that my insurance is Cigna. I am ready to get my records & move on.
Jul 27, 2016
Yesterday was a wonderful visit. I was treated immediately without any wait.
Jul 26, 2016
Danbury Eye Physicians and Surgeons start was helpful, friendly and knowledgeable.
Jul 26, 2016
Staff was very pleasant and accommodating from the initial call throughout the whole process. Very customer service oriented.
Jul 26, 2016
Superior staff and doctors..
Jul 26, 2016
4 month cataract post op visit went great ! Waiting time less than average & Dr. Zuckerman, as always was wonderful. My whole cataract surgery ( both eyes in 2 mos) was just about stress-free. Dr. Z is so reassuring , that you feel totally confident & at ease. This office is so well run ......puts most other practices in the area to shame. Kudos to them.....would never think of going anywhere else.
Jul 26, 2016
My visit with Dr panda was wonderful however, I had no idea prior to going that he doesn't do contact fittings. I only wear contacts so my visit with him was kind of a waste of time. I live all the way in Wallingford so it is an Inconvinence for me to have to go back a second time to get a new contact presciption. How can you better yourselves to prepare for things like this? Ask the person over the phone is they prinarily wear contacts or glasses. If their insurance doesn't cover the optometrist tell them they can get and MD to co sign the visit so their insurance will take the visit. I was very frustrated with this and your practice needs to guide those who are taking patient phone calls on this knowledge. Thank you
Jul 26, 2016
My visit with Dr panda was wonderful however, I had no idea prior to going that he doesn't do contact fittings. I only wear contacts so my visit with him was kind of a waste of time. I live all the way in Wallingford so it is an Inconvinence for me to have to go back a second time to get a new contact presciption. How can you better yourselves to prepare for things like this? Ask the person over the phone is they prinarily wear contacts or glasses. If their insurance doesn't cover the optometrist tell them they can get and MD to co sign the visit so their insurance will take the visit. I was very frustrated with this and your practice needs to guide those who are taking patient phone calls on this knowledge. Thank you
Jul 26, 2016
My visit with Dr panda was wonderful however, I had no idea prior to going that he doesn't do contact fittings. I only wear contacts so my visit with him was kind of a waste of time. I live all the way in Wallingford so it is an Inconvinence for me to have to go back a second time to get a new contact presciption. How can you better yourselves to prepare for things like this? Ask the person over the phone is they prinarily wear contacts or glasses. If their insurance doesn't cover the optometrist tell them they can get and MD to co sign the visit so their insurance will take the visit. I was very frustrated with this and your practice needs to guide those who are taking patient phone calls on this knowledge. Thank you
Jul 26, 2016
I was given an appointment the same day i called when i indicated that i thought i had an infection, this was very good.
Jul 24, 2016
This was the first visit for my uncle. I was impressed with Dr. Altman. The visit was "speedy", the staff courteous.
Jul 23, 2016
Everyone was very friendly and professional, and equally as important and courteous (& respectful of MY time), I was seen on schedule.
Jul 23, 2016
MINE WAS A MIXED BLESSING AS I'LL ELABORATE ON LATER. GEORGE KANDLE
Jul 22, 2016
Took me right away. No issues and all were very pleasant. A nice way to start the day.
Jul 22, 2016
This was an excellent visit. I was greeted by a friendly professional visit. Every step of the way, I was told what would be happening next. The tech, Andrew was affable and knowledge. I was quite favorably impressed with his aplomb. I feel blessed to have the best ophthalmologist, Dr. Paul in the land. One always has the sense that he truly cares about his patients and wants to do his best for each of them. His sidekick, Fany is absolutely the best ... warm, friendly and on top of her game. Thank you Danbury Eye!
Jul 22, 2016
Dr. Zamecki was very helpful. She had a full understanding of my condition and its impact on my eye, and was able to suggest some additional options for treatment.
Jul 21, 2016
All staff were friendly and informative
Jul 21, 2016
Everything was first rate. They took me in at my scheduled time. Everyone was very professional. And, the best part was, I didn't need the surgery I thought I needed.
Jul 21, 2016
My visit was very efficient, as I went through the series of tests. I was seeing Dr. Scartozzi for the first time, and he did a very thorough review of my history. After the tests, he gave me a complete analysis of my conditions and offered specific recommendations.
Jul 21, 2016
I love love LOVE my doctor-however, the staff in front should have a change in process to ask the billing department if people are on payment plans before denying services and assuming I am not paying my bill or putting me on blast in the office (I truly don't understand how they don't know!!). Perhaps a quick system update with a payment plan box could be implemented. Its not only embarrassing to me but makes the admins seem uniformed. Most concerning is the fact that I have suffered severe retinal issues causing blindness at one point, and my doctors appointments aren't for my leisure. Until you have experienced an interruption in your vision I am not so sure you will know. A bit of empathy and listening goes a long way. As I stated my doctor is the bomb! and I don't plan on changing I just ask for a minor change in the processes at the front desk, a bit more respect and understanding.
Jul 21, 2016
During eye exam the doctors were very detailed. Spent a lot of time to make certain vision was 20/20 for glasses and contacts. Very courteous and informative. I would highly recommend Danbury Eye Physicians & Surgeons. The optician spent time to select type of frame that would fit my lenses (due to thickness) and that would also look and feel great on me. Very customer friendly, never hesitant to explain in laymen terms lens type and options. During fitting optician paid detail to correcting lens and frame fitting.
Jul 21, 2016
A very positive and comforting app't. to plan my Cataract surgery. Thank you.
Jul 20, 2016
waiting room so full there was no place to sit. Md kept me waiting in an exam room for 25 minutes. This happens most of the time. My appointment was 1PM . I was seen at 1:50 pm.
Jul 20, 2016
Very good staff. Efficient and friendly. I had many questions and may have exasperated the eye doctor. Sorry.
Jul 19, 2016
Dr. Mathias is fantastic. He's extremely knowledgeable and experienced. Does a thorough exam, listens, explains things well and was great with my child.
Jul 19, 2016
I was having problems seeing with my new sunglasses, the Eye physician looked at it, thought it looked alright. The receptions said, let me have I forgot her name, look at them. But, I didn't have my other pair of glasses with me that I purchased the same time and had no problems. So they made an appt for me to see Dr. Zamecki, the young lady checked my eyes and then checked both prescriptions, Dr. Zamecki also came in and checked the results and had the young girl take me to the Eye specialist, he adjusted my sunglasses, and now they are perfect. If the receptionist hadn't perused it, I wouldn't have gotten them fixed. So I need to thank everyone for their help. Irma Ernhout hugs to all..
Jul 19, 2016
From the moment I walked through the door, I felt welcome
Jul 19, 2016
Very good staff, always pleasant staff members. Dr answered all my questions
Jul 19, 2016
Dr. was very good, professional, and informative.Positive experience.
Jul 18, 2016
I experienced "Excellent" medical eye examination treatment.
Jul 16, 2016
Dr. Todd has been my eye care doctor for a number of years. She has always been excellent. She is thoughtful and clear in her explanations.
Jul 16, 2016
Very professional staff. Always on time.
Jul 16, 2016
Friendly staff and we have found Dr. Scartozzi to be very capable and caring. Mom is 92 with advance macular degeneration, but we believe that treatments have slowed the progression significantly. They also pointed us to a source of financial aid for the medicine that she needs, which would be difficult to afford, otherwise.
Jul 15, 2016
See my review on Healthgrades also.
Jul 15, 2016
Very polite and pleasant staff. Superb diagnostic skills, especiallly Dr. Falkenstein
Jul 15, 2016
Called for an appointment and received one the same day.
Jul 15, 2016
as good as one could expect.
Jul 13, 2016
I was very satisfied with the care that was given. Everyone there is very friendly. No one showed any attitude even during the early morning hours.
Jul 13, 2016
I am very pleased with my doctor and staff. Everyone is friendly and accommodating. The eye exams are thorough and every question is answered to the fullest.
Jul 13, 2016
Fantastic office and great personal care for all.
Jul 13, 2016
It was a very good experience. Everyone was very polite and helpful. Dr. Jangi was impressive and very informative in explaining my cataract situation and options.
Jul 13, 2016
I was glad to have the new evaluation!
Jul 10, 2016
Very thorough eye exam, will return.
Jul 10, 2016
Shot out to Danbury Eye Physicians keep up the good work...customer service by phone was great...and Dr. Panda amazing...👍👍👍👍
Jul 10, 2016
Dr. Mathias was very patient and wonderful with my daughter!
Jul 9, 2016
As a sufferer of two chronic health conditions,I am frequently at the doctor. I average at least one visit per week- so I know how good offices operate, vs. ones that are not as efficient. I had such a pleasant experience at your office! Pam was efficient and personable as she performed the first portion of my exam, and Dr. Ruggerio was such the consummate professional during my exam with him. I was so appreciative that he told me of each small action he was going to perform, especially when it involved him touching me (i.e. "I'm just going to pull down on your lower lid right now"). I also appreciated his expertise and knowledge of the type of eye-related complications that can be associated with my chronic illness. The only negative was the wait time in between Pam & Dr. Ruggerio, which was longer than I expected. Thank you for an overall positive experience. I will confidently recommend to others!
Jul 8, 2016
The best! Caring, thoughtful, and timely experts.
Jul 8, 2016
Wonderful experience. I was greeted with a smile as soon as I walked into the office. Staff is fantastic and Dr. Zamecki is very caring and attentive.
Jul 7, 2016
The exam visit was good. One thing a little bad was the wait for the exam went well past the appointment time. Staff was very good.
Jul 6, 2016
Dr. Zamecki is a top notch professional and explained everything in a way I could understand. She came highly recommended by another surgeon I saw.
Jul 3, 2016
DR RALPH WAS EXCELLENT IN HIS EXPLANATION AND HIS MANOR IS RELAXED WHICH MAKES FOR A GREAT VISIT.
Jul 2, 2016
Appointment went well, and was thorough and comprehensive. The process of confirming insurance coverage was very unusual; I have had Blue Cross Blue Shield from an out-of-state employer for many years and providers have always confirmed coverage themselves before my appointment. Danbury Eye made me confirm coverage myself, which the folks at BCBS also found highly unusual.
Jul 2, 2016
Excellent diagnostics and service!
Jul 2, 2016
Dr. Marcone is so sweet and great with kids. She made the visit so fun for them.
Jul 2, 2016
Love seeing Dr Johar. She is so friendly and personal!
Jul 1, 2016
Our little 4-year old had a pleasant first eye exam, and the older kids did as well. Friendly and caring staff.
Jun 30, 2016
I couldn't be more pleased with all the service provided. Chuck Leety
Jun 29, 2016
Per usual , Dr.Zamecki and the staff were wonderful ! Friendly, caring and professional .
Jun 29, 2016
A wonderful vision practice. I wholeheartedly recommend Danbury Eye Physicians and Surgeons to anybody who needs an ophthalmologist, or is considering Lasik! I've had the experience - and the vision - to support that!!
Jun 27, 2016
Dr. Falkenstein was very professional, made me feel very welcome as a new patient who has never needed any opthalmic consultation.
Jun 24, 2016
I was surprised how one employee was so rude to another....
Jun 24, 2016
Felt very welcomed and was very pleased with the Dr and staff.
Jun 24, 2016
everything went very smoothly, from the technician to Dr Altman. usually I have to wait quite a bit for the dr to come into the exam room, but I don't mind.
Jun 24, 2016
App't. times & schedules changed without notice. At the app't before last I was in the office for several hours, MOST was waiting time. The last app't. was O.K. even though the time and what was scheduled was not what was indicated to me. Told VF, was scan. Confusing!
Jun 23, 2016
COULD NOT BOOK APPT THRU WEBSITE.
Jun 22, 2016
lots of parking, clean, professional offices and great staff
Jun 21, 2016
Highest respect for Dr. Johar. My Mom went to her first and she loved her. My Mom was 86 years old and used a walker. Dr Johar treated her kindly and with respect.
Jun 21, 2016
Danbury Eye Physicians & Surgeons are extremely competent and thorough. Dr. Scartozzi is amazing. I have complete faith in him!
Jun 21, 2016
Doctor wa very pleasant and caring as well as professional. So was her assistant(PA?)
Jun 20, 2016
Physicians wonderful -- TV programming does your practice a disservice!
Jun 19, 2016
Physicians wonderful -- TV programming does your practice a disservice!
Jun 19, 2016
Physicians wonderful -- TV programming does your practice a disservice!
Jun 19, 2016
Physicians wonderful -- TV programming does your practice a disservice!
Jun 19, 2016
Physicians wonderful -- TV programming does your practice a disservice!
Jun 19, 2016
Physicians wonderful -- TV programming does your practice a disservice!
Jun 19, 2016
Physicians wonderful -- TV programming does your practice a disservice!
Jun 19, 2016
A pleasant and friendly office.
Jun 18, 2016
Never had such good exam!!
Jun 18, 2016
The New Milford office is always a pleasant experience.
Jun 18, 2016
Wonderful location, convenient to where I live. Superb staff.
Jun 18, 2016
Everyone in the office acted very professional and my visit was completed in good time.
Jun 17, 2016
Very welcoming atmosphere in the Westport office. Very happy with the eye exam and the eye glasses dept.
Jun 16, 2016
Friendly, kind and support staff. Dr. Anisha Jangi is a wonderful doctor. Attentive, professional, thorough and compassionate.
Jun 16, 2016
Always a pleasure to come here they treat you like family, can't get much better than that.
Jun 16, 2016
Ogfice staff very professional.
Jun 16, 2016
My visit with Dr. Scartozzi was long. However, I did see three different people before I saw the Dr. I know this is important for a new patient. Everyone was courteous and friendly. This is important as I was nervous about the outcome. Dr. Scartozzi is so nice. He explained everything very carefully to me. I know from experience that he is a wonderful Dr. As he repaired my husband's detached retina.
Jun 15, 2016
Everyone I saw was friendly and seemingly proficient. Also: They patiently answered my many questions.
Jun 14, 2016
Professional, courteous and efficient staff. Top notch doctors, nice facility.
Jun 14, 2016
The visit was great. Izzy was very comfortable and everyone was friendly and welcoming.
Jun 14, 2016
The office staff was efficient and friendly. Dr. Panda was professional, friendly and not rushed. As a physician, I appreciated how he spoke to me and the time he took to explain everything. Did have to wait a few minutes, but overall a great experience.
Jun 14, 2016
I wouldn't go anywhere else except Danbury Eye Physicians and Surgeons!
Jun 10, 2016
Very happy with the doctor and service
Jun 10, 2016
Very happy with the doctor and service
Jun 10, 2016
Quick and accurate. I did not wait long at all and the specialist where to the point and ask all possible questions needed for a diagnosis. Great Team, Glad I was refereed to them.
Jun 8, 2016
My wife and I were Just talking about how doctors never take you before your appointment time. Well, There is a first time for everything. Besides being better than prompt Dr. Puneet was very thorough, considerate of our time and just an all around nice person. I would highly recommend Dr. Puneet Thanks so very much for your service to our community, Thank you, Gary Boughton
Jun 7, 2016
Nice people, never over booked, very clean, always leave with good feeling and not afraid to come back!
Jun 7, 2016
Nice people, never over booked, very clean, always leave with good feeling and not afraid to come back!
Jun 7, 2016
I just wanted to check my eye's and get a refill for my contacts. But I have to spend $200. To do that. That's nuts. What a scam to make extra money.
Jun 7, 2016
I just wanted to check my eye's and get a refill for my contacts. But I have to spend $200. To do that. That's nuts. What a scam to make extra money.
Jun 7, 2016
Thought Yuan Tran was pleasant. However, I am unhappy with the lack of support and information on the adverse effects of chemical eye drops used during the exam. Since Thursday, May 31, 2016, I have experience a significant loss of vision; which I attribute to the use of the 1% Mydriacyl dilution drug. At no time, did I receive any information regarding any contraindications to the drug, either verbally or written. I would never recommend or use these types of chemicals again. Needless to say, I am greatly disturbed by this sudden loss of vision. Debra S.
Jun 6, 2016
Henry C Kapteina . Appointment was 1:00 PM. Associate took me in for Visual Scan at about 1:20PM. After I had the Visual scan. I was seated in doctors area but did not get into a exam room and never saw the doctor. It's not doctors fault. Other patients were put into doctors exam room and I was still sitting there outside of exam rooms. I therefore left after 30 minutes and spoke to staff on the way indicating my frustration with procedures. What controls do you have??
Jun 5, 2016
Henry C Kapteina . Appointment was 1:00 PM. Associate took me in for Visual Scan at about 1:20PM. After I had the Visual scan. I was seated in doctors area but did not get into a exam room and never saw the doctor. It's not doctors fault. Other patients were put into doctors exam room and I was still sitting there outside of exam rooms. I therefore left after 30 minutes and spoke to staff on the way indicating my frustration with procedures. What controls do you have??
Jun 5, 2016
I was treated efficiently and with care.
Jun 4, 2016
From start to finish it was a pleasure and the doctor was special......Thanks
Jun 4, 2016
It was a very satisfying process. Everyone was pleasant and courteous and very professional. The office is comfortable and bright. I left confident that I received an excellent level of care and I have confidence that the eye glasses I get will be an excellent product.
Jun 1, 2016
I had an appointment with Danbury Eye Physicians & Surgeons 2 days ago. Friday May 27th. The entire staff could not have been more helpful, cheerful or professional. I have been to see Three eye specialist a an allergist in the past 6 weeks. No one thus far has been able to help with my server dry eye.I still work in professional basketball and still travel a bit. I am very encouraged with the medical expertise of Dr Ralph Falkenstein. I will write again after my next appointment. Terry Fiorito.
May 29, 2016
I have been a patient for about 10 years and have always had a great experience with the practice.
May 27, 2016
Very pleased with my first visit. Professional atmosphere, thorough exam, and very nice staff.
May 25, 2016
I would be hard put to suggest any improvement to the Danbury Eye Physicians and Surgeons offices. I am always treated with caring respectful staff and I couldn't be happier with the care I receive from Dr. Paul. He explains everything he does and is always friendly and concerned with my eye health.
May 25, 2016
I would be hard put to suggest any improvement to the Danbury Eye Physicians and Surgeons offices. I am always treated with caring respectful staff and I couldn't be happier with the care I receive from Dr. Paul. He explains everything he does and is always friendly and concerned with my eye health.
May 25, 2016
Wait time was minimal and attention from staff was excellent and professional. Dr. Zamecki is outstanding, explained each step of the exam in detail and summarized the results in depth.
May 24, 2016
Wait time was minimal and attention from staff was excellent and professional. Dr. Zamecki is outstanding, explained each step of the exam in detail and summarized the results in depth.
May 24, 2016
Wait time was minimal and attention from staff was excellent and professional. Dr. Zamecki is outstanding, explained each step of the exam in detail and summarized the results in depth.
May 24, 2016
The office staff are right on top of things from the moment you arrive. The wait time is very minimal and you are 99% of the time taken in as scheduled. My exam with the Doctor and Her assistant was very through and left me feeling comfortable with my visit and my Exam. Thank You
May 24, 2016
Visit with Dr. Falkenstein was fine and dandy. I was disappointed not to have the lazer right away as it has been 2 months, but I could understand after his explanation. Great chairside manner and as usual I hate being dilated....still was at 10:00 pm.
May 22, 2016
I have been a patient for many years, and I appreciate your reminding me my time to visit is now. I also like the office, but it seems very busy. What bothers me the most is the wait in the eye exam room. I waited in that room almost 30 minutes. If the doctor is delayed, have the helper pop in and tell me I haven't been forgotten. I don't mind the wait for my eyes to dialate, but waiting for the doctor before he has even gotten to me is unnecessary as far as I'm concerned. Overall, I like the practice and will continue to come to you for my eye needs.
May 20, 2016
I have had Dr. Falkenstein for the last 40 years. The practice has expanded over the years but I find the service is still top notch.
May 20, 2016
Elaine Raccio was excellent in everything that she did for my husband and me. 5 stars!!!!
May 18, 2016
My appointment was handled from start to finish very very well and professionally by Norma, Cheryl and Dr. Daccache!!
May 18, 2016
Good once I saw the OD, though I thought I was actually seeing an MD, which won't be covered by my insurance. Received a few insulting comments from the assistant who took the initial measurements who made some ridiculous assumptions regarding my heart surgeries (based on my young age), claiming they were unnecessary, asking if they were because I had anxiety (I have congenital heart disease. She then proceeded to talk about her own medical issues. I almost got up and walked out. Very unprofessional. Was not given a post-visit assessment, which is standard these days.
May 17, 2016
Everyone is very polite and helpful, which I appreciate with my physical problems.
May 15, 2016
I really liked Dicotor Marconi. What a pleasure to have her as my eye doctor.
May 14, 2016
Thorough and professional as ualways.
May 14, 2016
Thorough and professional as ualways.
May 14, 2016
Very professional, friendly and thorough.
May 13, 2016
All went well. Relatively short waiting time but always worth it to see Dr. Altman.
May 13, 2016
Dr Zuckerman and the office staff are welcoming, courteous, and professional. This is a wonderful combination, and I highly recommend this office.
May 13, 2016
Dr. Mathias is a wonderful eye doc!!
May 12, 2016
Andrew was excellent. Listened well. Typed fast. Well done. Dr Paul was his usual professional and engaging self.
May 12, 2016
Having previously had a ophthalmology service that was not very well run I am especially appreciative of the whole ambiance of Danbury Eye Physicians and Surgeons. Very professional, very caring, and always on top of any medical need my husband and I may have regarding our eyes. I give the highest recommendations.
May 12, 2016
I was pleasantly surprised how quickly I was accommodated for an initial appointment. All the staff I interacted with were very friendly and explained things well. Dr Zamecki was very attentive and is taking a measured, practical approach to treating my symptoms. This is a very professional practice that I would recommend
May 11, 2016
It was the most pleasant ophthalmology visit I've had.
May 11, 2016
Like the office very much. Staff pleasant and friendly. Love Dr. Marcone.
May 10, 2016
Yesterday I had laser surgery on my left eye. The experience was, for me, other worldly. Being a vintage music junkie, I watched a light show to end all light shows...(aka Pink Floyd, The Grateful Dead, etc...)colors, lines. angles...all during the surgery...I wanted Dr. Zamecki to continue, so that the show would keep going! Today my vision seems sharper...something I noticed immediately upon awakening this a.m. I wonder if Dr. Zamecki would do it again...in my other eye and I will bring a Paintbrush and Watercolors!
May 10, 2016
Yesterday I had laser surgery on my left eye. The experience was, for me, other worldly. Being a vintage music junkie, I watched a light show to end all light shows...(aka Pink Floyd, The Grateful Dead, etc...)colors, lines. angles...all during the surgery...I wanted Dr. Zamecki to continue, so that the show would keep going! Today my vision seems sharper...something I noticed immediately upon awakening this a.m. I wonder if Dr. Zamecki would do it again...in my other eye and I will bring a Paintbrush and Watercolors!
May 10, 2016
I thought Dr Tran was excellent. She took her time and was very thorough with her exam.
May 10, 2016
I made an appointment with the eye doctor who specializes in dry eyes. I learned a great deal more about treating my condition than my former doctor. She was very clear and specific and I left with a print out that I will guide me to healthier eyes.
May 7, 2016
I am Elijah's Father, I Truly want to Thank the Staff for Another WONDERFUL Visit!! Dr. Mathias and Staff ALWAYS take such GOOD Care With My Son Elijah!! As a Father, I Appreciate ALL Your Effort!! GOD Bless you ALL!!
May 6, 2016
I have been going to Danbury Eye Physicians & Surgeons for several years now and have always been greeted with friendly faces and cheerful attitudes. The staff is very helpful and the 2 doctors (Drs. Scartozzi and Daccache) are sincere and comforting. I would not be able to see today if it weren't for Dr. Scartozzi. I am forever grateful :)
May 6, 2016
Dr. Tran is a very personable and competent optometrist. Office staff is very friendly.
May 6, 2016
Very pleasant appointment.
May 6, 2016
Very pleasant appointment.
May 6, 2016
I was very satisfied with my visit and care I received. I was scheduled quickly after my call and was taken in quickly after arriving to see Dr Marcone. The staff is very friendly and efficient. I plan on returning for an eye exam soon.
May 5, 2016
I'm leaving a 5 star review. Everyone from the receptionist to the end of my visit were great. And, of course, my doctor was exceptional. I'm very pleased to leave my eye care to her.
May 5, 2016
What a clean waiting room and office, everything about my experience was highly professional, from the second I walked through the door. Wonderful pleasant greeting, minimal wait time, very friendly and professional MD, I felt well cared for.
May 4, 2016
As always, we received excellent Health Care. Thank you for fitting me in on such short notice!
May 4, 2016
Despite the efficiency of the practice management, all staff, from the front desk person to the technician to the doctor were warm and personal; answered all questions I had, explained things thoroughly and provided everything I needed for the exam and after i.e. storage solution for my contact lenses and sun glasses for my dilated pupils. The doctor's observations were exactly in sync with my recent exam by an optometrist. Everyone is very professional and I feel that I am benefiting from the same level of expertise I had in New York City (as the wife of an optometrist).
May 3, 2016
My first visit was fantastic. The staff runs like a well oiled machine. There was minimal wait time, everyone on the medical team was professional kind and warm. Dr. Ruggiero was warm, thorough, honest and most professional.
May 3, 2016
Totally positive experience
May 3, 2016
Felt I received a very thorough exam.
Apr 30, 2016
Any time I go to see dr Johor it is a pleasant experience Not a long wait time Great service Very happy with Danbury eye physicians and surgeons I recommend them to friends Chatisse
Apr 30, 2016
Dr. Katherine Zamecki is outstanding!! She is personable, genuine, and incredibly thorough. She takes the time tom answer any questions you may have. One of the best doctors I've seen in any field.
Apr 28, 2016
Good service, kind doctor, very thorough, and honestly answered every question. A bit rushed feeling and a bit of an assembly line feeling, but very informative.
Apr 27, 2016
Very satiiifed with all aspects of my Cataract surgery by Dr Zuckerman
Apr 26, 2016
My son was having discomfort in his eyes, so I brought him here. Overall, the staff was really friendly. Dr. Marcone was really nice. I would definitely go back again.
Apr 26, 2016
fast and efficient service.
Apr 26, 2016
I came 25 minutes early, drove around a little bit and pulled into the parking lot 20 minutes early. The receptionist took about 2 minutes to deal with me and I waited the rest of the time plus! I don't think returning patients necessarily have to be 15 minutes early, or perhaps that is my problem, since I always have to be early to everything!!!
Apr 25, 2016
Excellent experience. Dr. Ruggiero is the best. The staff were friendly and efficient. The atmosphere was relaxed.
Apr 23, 2016
Assistant and front desk very pleasant along with Doctor too. However customer service in the optical department was awful. Very rude and told me that they could not help me and the floors were getting done. Even though there was 45 minutes left until closing. Further more I was sent over to that department by the doctor right after my routine eye exam. The only employee that finally came to my attention after standing there for a good 15 minutes being ignored was Roseann. So please acknowledge her good customer service. As for the rest of them, definitely not good customer service.
Apr 23, 2016
The staff and doctor were very professional and confident. The atmosphere was relaxing and low key !
Apr 23, 2016
Dr. Matthias was great as always. He made my child feel comfortable by telling him jokes. All the staff is very attentive and professional.
Apr 23, 2016
Great practice! Dr. Todd and the office staff were great, very professional and knowledgeable.
Apr 20, 2016
Dr and team are awesome. No matter how busy they are they make your visit inportant. Thank you Dr Scartozzi.
Apr 20, 2016
Dr. Falkenstein was great during my exam appt. I am scheduled to have a minor surgery done with him. Receptionists and the technician who prepared me for Dr was great aswell.
Apr 19, 2016
I was grateful for the quick attention this office gave to my 6 year old daughter, Stefania. Having never been there before, I called to review my concerns which lead to being referred to this office and without hesitation they had us come in immediately. With no appointment, they took us right in! Dr. Mathias is amazing and made Stefania comfortable, and awe struck with his knowledge of her habits die to her vision issues. What could have been a difficult visit turned into a truly wonderful one! Thank you! Patty, Stefania's Mom :)
Apr 19, 2016
I had a nice experience at Danbury Eye Physicians and Surgeons.
Apr 19, 2016
Friendly office. Short wait which I love. Dr awesome
Apr 17, 2016
A very pleasant experience. Sometimes a long wait but as I say, Dr Altman is worth the wait as he is excellent. The wait lately has really improved tho.
Apr 15, 2016
I've had a lot of eye problems to be resolved and every doctor I have seen at the Danbury office has been exceptional and so is the support staff especially Caroline Cummins.
Apr 15, 2016
Dr. Ruggiero and his staff was excellent throughout my visit.! Thanks so much for your thouroughness!
Apr 15, 2016
I have already referred someonw to the Danbury Eye Physicians
Apr 14, 2016
Very caring and concerned staff. They answered all my questions and made sure I was satisfied with my visit.
Apr 14, 2016
I waited almost an hour before seeing the doctor. The technician that did the eye pressure test couldn't get my name right. My eyes were never dilated; It appeared that no one knew why I was there. Dr. Zamecki told me that they would dilate my eyes in 6 months. Overall, the staff seemed disorganized.
Apr 13, 2016
Dr. Zuckerman and Becky are fabulous! I've been a patient since 5/30/14 and I've worked with a lot of different people in the office. Great people, great service!!
Apr 12, 2016
Dr. Zuckerman is wonderful! He answered all my questions clearly and completely. I recommend him to all my family and friends. He's great!
Apr 12, 2016
Staff personable and efficient.
Apr 10, 2016
I did have to wait more than 30 minutes past my appt time but once in it was very quick and professional
Apr 10, 2016
Great visit...always feel very welcome and in professional hands....
Apr 9, 2016
Professional, skilled, staff. Pleasant environment. Always a satisfactory experience.
Apr 8, 2016
Would be more efficient for you to have check out person with credit card capability.
Apr 8, 2016
My visit was perfect - Andrew Murphy ran the testing process prior to Dr. Altman coming in. Andrew was extremely polite and professional. As always Dr. Altman was able to explain a procedure I needed and I understood it perfectly. I am VERY comfortable with this group!
Apr 8, 2016
I had not been for an eye exam in 5 years; Physician told me my eyes were fine & that I could keep my current prescription... I would have liked a better review of my results.
Apr 7, 2016
Professional staff during the doctor 's observation I wasn't rushed and she explained things throughly. Overall very pleased with Dr. Bran's referral to come to this facility.
Apr 6, 2016
I was very impressed with the professionalism and in-house resources at Danbury Eye and with Dr. Jangi, whom I look forward to seeing in the future. I use a walker and am on oxygen. One problem - which I hope was anomaly: the dilating drops were inserted by Dr. Jangi at 2:15 but she did not return until 2:40. Later the technician, who was preparing to take a photo of the optic nerve, was called away by a doctor. She still had not returned 5 minutes later when my oxygen ran out. Another future issue is the dearth of handicapped parking adjacent to the building. These are the only reasons for only 3 stars.
Apr 6, 2016
IT issue? My son, who lives in another town, received an email reminder that I had an appointment yesterday. Thought that rather odd that a family member received notification,
Apr 6, 2016
Dr. Zukermen was excellent .Had PRK 15 years ago and all is good.
Apr 6, 2016
Great staff - very professional and willing to take the time to answer questions and explain things in detail. Delighted to be a patient with them!
Apr 6, 2016
I wouldn't change anything - On my latest visit the office was extremely busy and still everyone was polite, professional and we were all taken care of quickly and smoothly - Why would I suggest a change :}
Apr 5, 2016
Outstanding visiit. Thank you.
Apr 5, 2016
no problems - staff is quite efficient and professional
Apr 5, 2016
Dr. Zamecki is very professional and caring.
Apr 4, 2016
Please get more comfortable chairs in the exam room! Very important when you wait a long time. While I was taken back on time and my vision and pressure check were timely, I did wait awhile to go back into exam room and then awhile for Dr. Altman. Total time from check-in to checking out about 75 min.
Apr 2, 2016
Visit was fine. Everyone was congenial and professional.
Apr 2, 2016
No comments, my doctor is awesome and the nurses were goo
Apr 1, 2016
Friendly staff. Knowledgeable doctors
Mar 31, 2016
Simply keep Elaine Raccio on your staff. She is a very caring, very professional, knowledgeable and extremely pleasant individual!
Mar 31, 2016
satisfied with office visit
Mar 31, 2016
The woman at the front desk was not friendly. Your office stated contacts were not on my policy and they are. Waited way too long in exam room - 50 minutes. Then time spent with my child was 5 minutes for a follow up. 1st visit was great, 2nd visit not so good.
Mar 31, 2016
Dr. Todd is awesome. She was extremely helpful and knowledgeable about my condition.
Mar 31, 2016
Very friendly and competent staff. Dr. Scartozzi was thorough and made me feel confident about his medical expertise.
Mar 30, 2016
Woke up with an eye issue. Called and the staff was able to get me an appointment right away. Great staff and docs!
Mar 30, 2016
Very pleased - had consult and procedure to excise chalaza on in same visit. Explained everything very well. Super friendly office.
Mar 30, 2016
I feel very comfortable with Dr. Zuckerman and the staff I interacted with.
Mar 30, 2016
I don't remember the name of the nurse/assistant name, but she was so friendly and kind.
Mar 30, 2016
Excellent service. Promptly greeted and absolutely love the staff and Dopctor Paul
Mar 29, 2016
Everything was good. Really like dr ruggerio
Mar 28, 2016
Excellent as usual...otherwise I wouldn't drive 500 miles round trip.
Mar 26, 2016
Happy the way it is. I really like the Prospect facility. Not nearly as busy as Danbury
Mar 26, 2016
The TV in the back near the eye scanner, (Robert's area) was set on a commercial channel for Pilates. Can you set the TV on World News or current affairs?
Mar 24, 2016
After waiting in the reception room, I then had a VERY long wait for the doctor TO COME IN.
Mar 24, 2016
Keep up the outstanding work
Mar 24, 2016
Keep up the excellent work
Mar 24, 2016
Sorry to see Dr. Panda is leaving the practice.
Mar 24, 2016
Staff is always friendly and knowledgeable.
Mar 23, 2016
I was seen and treated promptly by a happy and patient staff.
Mar 23, 2016
I've been a patient for many many years. There continues to be a problem with long waits. Please do better with being on time.
Mar 22, 2016
Always a very friendly staff and Dr Zuckerman takes the time to explain his findings.
Mar 22, 2016
Dr. Zuckerman was very informative and helpful
Mar 22, 2016
Dr Paul is a credit to his field.
Mar 22, 2016
Appreciate Dr. Paul and his staff very much, but had to wait 25 minutes before being seen.
Mar 22, 2016
KIt was tmrmhe best expirence! It was fast and my grandmother and I had back to back appoitments. The glasses shop had very little selection for frames for my insurance.. so Frank (very nice and very professional ) directed my grandma and I to another Store on Febersl Road.
Mar 21, 2016
Everything went well this time. I haven't been as satisfied in the past, but this time Dr. Jangi was more friendly and explained things to me more clearly.
Mar 19, 2016
I find every member with whom I've had contact sincere, knowledgeable and eager to be helpful. I can't think of anything that would improve what you are doing.
Mar 19, 2016
I appreciate allowing me to come in at the last minute and Dr Falkenstein was very cordial and carefully explained what was wrong with my eye. As a patient, he made me feel very comfortable.
Mar 19, 2016
As ususal Dr. Todd was friendly while being prifessional..another great appt.
Mar 19, 2016
I always feel I'm in good hands with Dr. Falkenstein - professional, patient and he explains everything thoroughly. Nicole, his tech was friendly and efficient and yet I never felt rushed. Thanks to your great care I will be seeing you all again (clearly) !
Mar 19, 2016
The New Milford office's receptionist was sweet. Andrew, the eye technician was very personable. He is charismatic and funny. He was very diligent and thorough with my exam. I'm diabetic and had some eye issues that Dr. JENGI & Dr. DeCacche are addressing. They saved my vision! Thank you!
Mar 19, 2016
A very relaxing informative visit. Lindsey was genuinely profession with a great attitude..made me smile. Dr. M always calming and listens and teaches to keep one informed. Front desk great.
Mar 17, 2016
Put up some nice signs indicating direction to the front desk.
Mar 16, 2016
Was very pleased with my visit and my options of cataract surgery
Mar 16, 2016
Calling patients last names in a full waiting room seems in violation of HIPPA guidlinds. First names and last name first initial would work.
Mar 16, 2016
The visit was so fast that I left feeling like not much was done
Mar 16, 2016
I would NOT change a thing! I love my visits to your office.
Mar 15, 2016
Better explanation regarding the dilation drops. I learned only after calling several hours after I got home that there are different strengths, and I got the stronger one, which left me with poor vision for over 6 hours.
Mar 15, 2016
always excellent. next visit is for eye exam for glasses and possible eye lid surgery(lift)
Mar 13, 2016
I am very satisfied - except for the wait time I have no suggestions for improvement.
Mar 12, 2016
e forgot but very pleasant veryone very nice and helpful
Mar 12, 2016
Only spent about five minutes with the physician, so I did not have a chance to ask questions. I'll have to try again next time because I do have some questions.
Mar 11, 2016
Better explanation of prescriptions and duration.
Mar 11, 2016
Amazingly perhaps to you and as someone in his mid 80's, I don't have time to complete surveys. This is the last one with you that I expect to respond to.
Mar 10, 2016
Very professional, competent, and courteous.
Mar 10, 2016
A pleasant environment, first time I met Ron, give him a gold star and of course Lisa as usual, very pleasant and efficient.
Mar 10, 2016
VISIT WAS FINE,PAM WAS VERY NICE AND PROFESSIONAL
Mar 10, 2016
Going to the doctor is always a bit worrisome for me, but everyone in the office put me right at ease. The front desk was friendly, the tech was knowledgeable and patient, the doctor was able to help me clearly understand my options, and I checked out feeling great. Your office came highly recommended to me- and I will certainly be returning the favor by recommending you to others!
Mar 10, 2016
Overall experience was lovely
Mar 9, 2016
Each visit has been with professional service, and doctor and staff have given me the best services ever.
Mar 8, 2016
Very happy with Dr. Marcone and all staff that assisted me.
Mar 7, 2016
Be allowed to email a doctor, once in a while, without having to join the portal.
Mar 6, 2016
No changes. Visit was very go
Mar 6, 2016
The staff in Danbury office could hand out specific driving and location directions to the New Milford office. The location is on Rt 202(120 Park Lane) and approx a 1.5 from New Milford Hosp. "Not just after the New Milford Hospital".
Mar 6, 2016
Excellent care by Dr. Falkenstein. He has patience, answers all my questions, shows outstanding concern for patient satisfaction
Mar 4, 2016
My experience at Danbury Eye Physicians was wonderful. Everyone was very kind, caring and informative. The care I received was tremendous from the front desk to the check out desk. Dr. Marconi and her two assistance were easy to talk to and explained everything they were doing. Thank you so very much. I will be back to pick out glasses, because the optical side was very busy at the time I was there but I will be back. Thank you again.
Mar 3, 2016
I was satisfied with the service I received
Mar 3, 2016
Your refraction charge is separate charge from the visit. I have been a patient since the 80's and the refraction test has always been included. Now you want to charge a person on limited income. Your mission is Profit before Patients. I think I will be going elsewhere.
Mar 3, 2016
Great visit, everyone is prompt, courteous and efficient. Dr. Mathias is very thorough and easy to understand.
Mar 3, 2016
Very pleased. No improvements needed.
Mar 1, 2016
Leave it the way as it is
Feb 27, 2016
Excellent Visit, fast service.
Feb 27, 2016
Keep doing what your doing.
Feb 27, 2016
everyone was polite and professional, especially the receptionist.
Feb 27, 2016
Poor Courtney having to deal with 2 difficult patients. I work in the health care field and deal with this every day it is hard but maybe she cold have some help......
Feb 26, 2016
Staff is kind and courteous. No long waiting period. Everything about my condition explained clearly.
Feb 25, 2016
Very professional,knowledgeable and courteous.
Feb 25, 2016
Excellent service in a patient packed environment with patience and friendly service. You must all go home exhausted after the day, thank you for your service. Don't change a thing.
Feb 25, 2016
Danbury eye is one of my blessings, after five surgerys and many visits my eye sight is better than ever☺️
Feb 24, 2016
Everybody is extremely efficient and friendly. HOWEVER... I want to let you know that the online PORTAL is not working as intended. I sent an email to Dr. Falkenstein in November and never received a response. I sent an email to Dr. Todd in January and never received a response. Perhaps there is no intent to use the portal, but if so, then the functionality should be removed.
Feb 24, 2016
On this particular day, my appointment was at 945, and walked in to get seen a little before 11. Had all of the initial routine checks done within 5 minutes - color, distance, focal point, 3d test, and eye pressure. Quick, easy an complete. In the next room I waited about 35 minutes while I heard, what I could only assume was, the doctor talking with one of the nurses outside the door. The next and only test the doctor performed on me was with the light being shined directly into my very dilated eye at different angles. Perhaps I did not have enough eye-numbing drops, or they didn't get into my eye properly... but it was one of the most painful experiences I've had regarding my eyes. The pain persisted until about 8-9 PM with super sensitivity the whole day. I have been to this facility before, and this pain was a unique experience that I did not have any of the other times.
Feb 24, 2016
Always a good visit. Professional staff. Dr. Z. always knowledgeable and thorough. I travel a distance and the trip is worth it.
Feb 23, 2016
I appreciate Saturday hours.
Feb 21, 2016
It was perfect! Love Dr. Todd! I have a wonderful experience every time I visit.
Feb 21, 2016
Excelent services. Thank You.
Feb 20, 2016
Dr. Mathias is excellent. He was extremely professionalband was able to diagnose my daughter quickly. He is wonderful with kids. My daughter is only 28mo and the visit went surprisingly smoothly. I would definitely recommend him.
Feb 19, 2016
I hae been using Danbury Eye for years and I have always been treated well by each staff member I have encountered.
Feb 18, 2016
i loved doctor Aaron and am very sad (for selfish reasons) to have seen him go (but very happy for him). still tbd if i would refer anyone. fyi: font is the same in 7 and 11, different in 8.
Feb 18, 2016
Dr. and staff always professional and pleasant. Easy to speak with. Always a good experience.
Feb 18, 2016
I thought the receptionist was outs
Feb 18, 2016
I arrived ten minutes before scheduled app't, filled out paper work and was seen promptly. I've been going to Danbury Eve since Dr. Falkenstein was a young Dr. Nothing against Dr. Falkenstein, but I now see Dr. Zamecki (sp?)and would highly recommend her.
Feb 17, 2016
Your business office needs some work. Getting a bill 2plus years AFTER service is unacceptable, especially since I RECEIVED a refund check from your office since then!!!
Feb 16, 2016
The wait times are a little excessive. Brought my son in two days after my appointment and again a long wait...
Feb 15, 2016
The person that assisted me in the optical store took an excessive amount of time to write up my order. It was over an hour to just do the paperwork.
Feb 13, 2016
When the patient is dilated remind them to use the curl-sun glasses.
Feb 13, 2016
I appreciated being seen urgently and my situation accommodated I really needed to be seen and I was squeezed in. Thank you!
Feb 12, 2016
You guys are Great . Thanks .
Feb 12, 2016
You guys are Great . Thanks .
Feb 12, 2016
Nothing needs to change! The staff was warm and welcoming!! It was clean and my daughter was very well taken care of! Thank you for making our experience wonderful!
Feb 11, 2016
Happy to continue using Danbury Eye Physicians
Feb 10, 2016
I always have a good experience when I come for my appointments. Every one is very friendly and I feel very comfortable when I am there. The wait time for my appointment is minimal.
Feb 10, 2016
Just an FYI I don't sign in using the clipboard. I personally don't think leaving my signature on a clipboard for everyone coming in to see is appropriate. You have 2 receptionists sitting at the desk greeting everyone when they come in so they should be checking folks in. For the privacy of patients please do away with the signing in on a clipboard.
Feb 10, 2016
Nothing to change. Staffs were very pleasant and helpful.
Feb 9, 2016
Very well run office. Attentive caring staff
Feb 9, 2016
The wait time to see the doctor could definitely be made shorter.
Feb 8, 2016
very friendly staff at my visit. I did not feel rushed at my visit and liked the doctor I saw for the first time.
Feb 7, 2016
The visit was perfect for me; Dr. Ruggiero is in a class by himself.
Feb 2, 2016
I feel the stage my vision is at, although 20/20 I am very uncomfortable with my vision the way it is.
Jan 30, 2016
It was my first visit and I was very impress with all staff members and I would refer my friends to Danbury Eye.
Jan 30, 2016
Very happy with everything.
Jan 29, 2016
Have always been pleased with service and care.
Jan 29, 2016
New Patient. Had a medical problem. Took me right in.
Jan 29, 2016
Norma is FANTASTIC in her position as Certified Optical Assistant. She is very professional and knowledgeable. Dr. Daccache was professional, but he needs to communicate better with the patient and the assistant. Corey failed to have the release form adequately prepared and Dr. C. did not explain all that was listed on the form until I requested to speak with hi PRIOR to signing the form. That is a BIG mistake, and detracted from what I've always considered to be an exceptionally GREAT practice. O gove a 3 stars rating...Otherwise, I would give 5 stars.
Jan 27, 2016
This visit was particularly long, as I was in your office for 2 hours 10 minutes. I did have a visual field, eye photos and saw the doctor but previous visits for this were only about an hour. There were longer waits at each step in the process. It seems you are overbooked and better scheduling would be appreciated by your patients.
Jan 27, 2016
the staff was friendly and helpful
Jan 27, 2016
The staff took the time to explain procedures. Clean and comfortably lit and appointed office.
Jan 26, 2016
Love the friendly attitude and support
Jan 26, 2016
We love Dr Mathias, he does an amazing job with our special needs daughter.
Jan 25, 2016
I had to return to the office two times because my contact prescription was incorrect twice. My husband finally had to get it faced before I had to go and get it again. Not good at all, very upsetting.
Jan 24, 2016
I would recommend you do not overbook appointments. We were there for 3:45 pm appointment. We arrived 10 minutes early to fill out the paperwork. We were called in around 4 pm (15 min wait) inside we waited for the doctor for another 10 minutes. After the physician applied drops to dilate the pupils we waited for 30 minutes (should have been 20). After this they brought us inside and after the technician saw us we waited for 30 minutes for the doctor to return. So all in all there was at least 50 minutes of wasted time. My hourly rate as an engineer is $100 / hr. Should I backcharge your office for my time? Completely unacceptable behavior and unfortunately practice I see at a lot of medical offices these days. We did not feel like patients, but we felt like we were on the manufacturing line. I would recommend you re-evaluate who you are servicing, animals or people.
Jan 23, 2016
I felt everything was fine.
Jan 23, 2016
I did not have a good appointment. I walked out shaking my head. I am sure it will be better next time.
Jan 23, 2016
Dr. Plass was extremely pleasant to talk with and was very professional, competent and patient. The receptionist Wanda was also very helpful and patient with my many questions..
Jan 23, 2016
everything was satisfactory
Jan 22, 2016
Dr Zuckerman is the best!!
Jan 22, 2016
Excellent - I will be coming back
Jan 22, 2016
Even though I was seated - I was seen by doctor until 35 minutes later
Jan 22, 2016
Andrew was very knowledge and personable. He made me feel relaxed. Dr. Johar was excellent. She explained everything to me.
Jan 22, 2016
I have always had a good experience.
Jan 22, 2016
It was my first visit and I was very happy I came to see Dr Ruggerio. He was very thorough and took the time to explain what happened to my eye and how to treat it successfully. I felt very comfortable. The office staff was very friendly and that is very important to me. I would like to have Dr Ruggetio as my eye doctor from now on. I was that impressed!
Jan 22, 2016
Excellent staff and doctora
Jan 21, 2016
I requested appt to see Dr. Marconi due to injury. I got appt within 36 hrs. She assessed the situation and immediatly checked with Dr. Dacccache and refered me to him. I was then seen and assessed by tech. Dr Daccach examined me and assured me as far as he coud tell there was no retinal or "back of eye" damagae.
Jan 21, 2016
I was VERY happy about my first appointment. I've already recommended Dr. Ruggiero to friends.
Jan 21, 2016
like Disney World...the office staff congenial and keeps you moving from one place to the next without you realizing that your appointment lasted over one hour!! Great staff though
Jan 20, 2016
I appreciated being seen promptly at the time of my appointment. There is almost always a wait at other physician's offices. Friendly courteous staff.
Jan 20, 2016
Excellent visit Excellent care and treatment Dirty furniture in waiting room
Jan 20, 2016
Brittany was very helpful in arranging for the referral that I didn't realize was required by my new insurance.
Jan 20, 2016
EVERYTHING GREAT
Jan 18, 2016
My insurance isn't accepted but I love Dr Marcone and team so I don't leave. Although, it would be great if you would accept UnitedHealthcare.
Jan 17, 2016
I wasn't sure on how long you had a practice...
Jan 16, 2016
Great visit! Extremely helpful to explain about the problem with my eye and how to potentially prevent a reoccurrence! I am very pleased with the care I received.
Jan 16, 2016
I was very pleased with the prompt service at the front desk.After filling out my paperwork I only waited a few minutes before I was called in. The eye staff person was courteous and very efficient. I was impressed with her knowledge and professionalism. After the exam I was quickly moved into the next exam room and was able to speak to the Dr within a couple of minutes. Dr Zuckerman was very though and clear in his explanation. I did not feel pressured into making a decision and was given options to help my decision making. He was very professional and personable while at the same time made me feel comfortable and well informed. I would definitely recommend this group to family and friends. I also like the idea of seeking out feedback from patients as the can only help make the practice better.
Jan 15, 2016
I'm pleased with the services.
Jan 15, 2016
Dr Altman is a doctor I have confidence in. He listens to my issues, examines my eyes thoroughly, prescribes new medications as needed and follows up to confirm the new Meds are working for me. Dr. Johar, my original opthomologist made the original diagnosis and then referred me to Dr. Altman for specialized care. I think that's good medicine.
Jan 15, 2016
Great attitudes and easy to understand explanations of medical conditions, impacts, and options. My visit was on time, very professional and expertly handled. I did not feel rushed or like other places where I was just a number and a paycheck.
Jan 15, 2016
Open the phone lines when appointments start. I was cought in traffic and tried to call to say I would be 5-10 minutes late and got the standard message
Jan 15, 2016
Very efficiently done. No Waiting. And a great Doctor!!!! I was very pleased with the visit.
Jan 15, 2016
AMANDA WAS GREAT. CAROL WAS EXCELLENT. AND DR. ZAMIEKI IS THE BEST. IT IS VERY EVIDENT THIS IS A VERY HAPPY WORKING OFFICE, WHICH IS BENEFICIAL TO, AND APPRECIATED BY, THE PATIENTS. THANK YOU.
Jan 15, 2016
I refer people all the time I love the group they are always kind, professional and exceptional
Jan 14, 2016
excellent...very professional
Jan 14, 2016
Friendly, professional staff and providers. Dr. Todd is competent, informative and engaging. She explained things well and gave me several opportunities to ask questions. The front desk and scheduling personnel are also very courteous and patient.
Jan 14, 2016
First visit at New Milford office. Loved it!
Jan 13, 2016
All in all the visit was very pleasent and I was treated well.
Jan 13, 2016
I came here to get a get something out of my eye which was at 10:30am was told the only time they can fit me in was at 1:00 pm that was the first time they ever said that the normally just get you in. Then when I got there I had to fill out so much paper work with one eye shut because of the pain. Then one nurse had mercy to get me in early thinking that's cool only to hear " why are we seeing him now and the other nurse said don't you have any mercy"?Makes you really want to come back "not"
Jan 13, 2016
Was very apprehensive prior to my visit but left with a very clear (no pun) understanding of my situation with a plan in place to move forward.Thank you very much.
Jan 13, 2016
Great visit. Dr. Mathias worked well with our 9 year old.
Jan 13, 2016
My visit was very pleasant, the staff was very friendly. The assistant who helped me was very pleasant. When I asked questions she gave me answers with a friendly response. All through the visit I felt very comfortable.
Jan 10, 2016
I would like to have my Insurance Company(UHC)re-instated, didn't know until i arrived for my Appt that you no longer accepted it, so i am probably going to be paying for most of the visit, I feel i should have been asked what Ins i had when making appt!!
Jan 9, 2016
I was happy with visit everything was explained to me in detaail
Jan 9, 2016
I was happy with my visit everything was explained to me in detail.
Jan 9, 2016
Excellent service. Thank you. Patsy
Jan 8, 2016
Best Eye Clinic in Danbury area.
Jan 8, 2016
Dr. Falkenstein and his staff provide cheerful and very professional eye care. This visit was no exception. I always leave with a through understanding of the condition of my eyes.
Jan 8, 2016
Dr. Falkenstein and his staff always provide very professional and cheerful eye care, and my recent visit was no exception. You always leave with a good understanding of the condition of your eyes,
Jan 8, 2016
Ron provided me with my initial service. He was very helpful and knowledgeable in performing the tests.
Jan 8, 2016
Receptionist not very friendly.
Jan 6, 2016
It was as I expected. I am satisfied
Jan 6, 2016
Dr. Zuckerman was very friendly and pleasant. First time I ever met him and I was very comfortable with him. I will be returning for full eye exam in March with his.
Jan 6, 2016
Dr. Mathias was funny, gentle and very thorough. My son actually wrote him a letter! He's only 12.
Jan 5, 2016
Although eye appointments are my lady favorite doctors visit Danbury Eye Physicians is always pleasant and tries to make it less horrible for me. Thank you.
Dec 31, 2015
Impressed by the Technology( more Modern than at my last visit to former Eye Doctor) Pleased by straight forward evaluation of my present status.
Dec 31, 2015
It would be VERY helpful, especially since I am hard of hearing (even with hearing aids) if your staff AND professionals would speak: 1. Slowly (not run words together), 2. With volume high enough for ALL of us to hear, 3. With enunciation, i.e..speak the entire word. In other words, if I can not clearly hear or understand what you are asking or saying, I can not respond with accuracy or completeness.
Dec 31, 2015
It was my first visit, but based on my experience I have no complaints and have heard nothing but positive things about your practice and the Doctors there from existing patients that I know.
Dec 31, 2015
contact and glasses insurance coverage thru WCHN for employees
Dec 30, 2015
Our appointment was at 1:00 and we did not see,the doctor until 2:30. The wait times are,unaccrptable.
Dec 30, 2015
Staff was very friendly and put me at ease. The tech Andrew and Dr. Jangi took the time to explain each test they performed.
Dec 30, 2015
wait time for appointment. appointment was 4 but didn't get in until 5
Dec 29, 2015
Great group and wonderful "docs"..
Dec 29, 2015
Ron assisted me very well. He was very professional, methodically went through the procedure, answered all the questions. It is always pleasure when we are assisted by knowledgeable, professional pleasant person. Thank you!
Dec 25, 2015
Everything was great. Would recommend.
Dec 25, 2015
Dr. Tran was courteous and explained clearly the result to my understanding. I am happy to be her patient and looking forward to her care from now on. The technician was courteous and pleasant. Thank you.
Dec 25, 2015
Have a front desk that's more on top of what's going on. Keepinga patient waiting one hour for an appointment without informing patient is not fair and makes your office unprofessional
Dec 24, 2015
Excellent Eye Care, Very Professional
Dec 24, 2015
The doctor and staff were amazing. I now live in Florida and I miss the attention and professionalism that I receive from your office.
Dec 24, 2015
My only issue regarded the wait time, but more importantly the wait room. It felt crowded. People coughed without covering their mouths. (Use a sign and/or have staff offer tissues to those who do not cover well.) One patient probably had incontinence issues. While I feel for her, finding a location far enough away from her to not smell the result, was awkward. However, Dr. Ruggiero was great as always. I'll be back.
Dec 23, 2015
Excellent Very Satisfied With All Aspects Of My appointm
Dec 23, 2015
My scheduled cataract surgery was postponed after a good discussion with Dr. Paul.I felt very comfortable during the discussion and outcome.
Dec 23, 2015
My mother comes to your facility. She always remarks about how nice you are. When I needed you found the same. A number of years ago I recommended Lynn Baldwin to you, she was very please. Thanks you all.
Dec 23, 2015
Dr Johar is by far the best eye md I have ever encountered.
Dec 22, 2015
my visit was very pleasant from the minute I spoke to the recepecionist; who has great customer service skills. Jason started me off before seeing the Dr. He seems very knowledgable and is very pleasant and easy to talk too. although this office is further away from me,I like it much better than the Danbury office as the people are so much more pleasant.
Dec 21, 2015
The visit went smoothly - even though I was very nearly late. It was very much appreciated!!
Dec 20, 2015
this is like other surveys. they are requested immediately upon one's first use of a companies' services.Of course everything and everyone was excellent
Dec 19, 2015
love my doctor and staff was great. Gave four stars instead of 5 becaus appts are always rushed and sometimes I have questions
Dec 19, 2015
Called @ 10:30, got my mom in @ 11:30 for an emergency visit. Dr marcone was excellent with her! Very pleased
Dec 18, 2015
Every staff help us , and made my daughter fell welcome !
Dec 18, 2015
My low rating, above, is NOT a reflection on the physicians and staff, each of whom seems properly professional. It IS, however, a reflection on the overall impersonal flavor of the treatment process. I keep wondering if anyone has actually reviewed my file.
Dec 18, 2015
As always I was in and out and treated by an experienced and friendly medical team. Who could ask for more?
Dec 18, 2015
i see Dr. DeCache. He is very professional and I have confidence in him.
Dec 17, 2015
Dr Ruggiero and the entire staff is fantastic. I recommend your group all the time and most of my friends go there. Sue
Dec 17, 2015
I saw Elaine- she is very caring, very professional. My hearing has never been better!
Dec 17, 2015
I was in and out in record time yesterday and still had a thorough appointment with Dr. Janghi Excellent
Dec 16, 2015
I am unlikely to return to this office.
Dec 16, 2015
No everyone including your Dr. could not have been nicer.
Dec 16, 2015
I felt well cared for from the eye tech to Dr. Zemecki. They were all warm and available to answer questions. I never felt rushed.
Dec 15, 2015
Heather is awesome , very professional , friendly and caring . Dr Scartozzi is great , takes the time to explain every detail of treatment , very professional , I feel very comfortalbe under his care.. Thanks again to both..
Dec 15, 2015
9:00 am appointment, yet didn't see tech til 9:40. Went to upgrade contact prescription. Yet for some reason, I need another appointment to do what I initially went in for...
Dec 15, 2015
Can't think of a thing to recommend to improve this excellent experience!
Dec 13, 2015
The whole staff is Sensational!!!
Dec 13, 2015
All the people there were just very professional,great and nice.
Dec 12, 2015
I always enjoy coming to Danbury Eye to see Dr Mathias ! His staff is very friendly and helpful !!!!!
Dec 12, 2015
Patient found a thorough medical exam, smooth- running competent staff and complete satisfaction in this first visit.
Dec 12, 2015
everthing was good no changes
Dec 12, 2015
personable staff and fantastic dr
Dec 12, 2015
haven been a patient for over 30 years
Dec 11, 2015
Everyone was very attentive and nice.
Dec 10, 2015
I received excellent care as I always do from Dr. Deccache! He is so very kind and caring.
Dec 10, 2015
The visit was very good. Dr.Ruggiero clearly explained the problems at hand and has made an appointment to see Dr. Mathias.The entire visit went very well.
Dec 10, 2015
A lot of rooms and equipment either full and had to wait or equipment not working properly. Friendly staff. Competent dr. (Jangi)
Dec 10, 2015
Great visit as always. Your staff and organization are all professional and a pleasure to deal with. Wondering if you might be able help me with something? I am an independent energy broker and represent over a dozen major electric suppliers in the northeast. I provide a FREE service that can save businesses a significant amount of money on their annual energy costs. I hoping that you can tell me who in your organization I should seek out to discuss my service with. I expect it would be someone in either your purchasing or facilities department. Would truly appreciate any assistance you can provide me in this regard. Would welcome an opportunity to meet with that person and discuss my service. Hope to hear back from you. Thank you .... Mike Nowak nowak531@gmail.com 203-994-1050
Dec 10, 2015
Staff very nice asw well as the doctor. You feel like you are at home.
Dec 10, 2015
I've been going there for years and have always seen improvements. They have gotten more efficient as the years go by.
Dec 9, 2015
The routine eye exam had me in the building for about two hours -- which is ridiculous. The staff, however, were polite and efficient.
Dec 9, 2015
Everything about my visits to Danbury Eye is easy starting with parking. The office staff is pleasant and efficient, the wait is never long, and Dr. Ruggiero is just top-notch!
Dec 8, 2015
Dr. Ruggiero is wonderful.
Dec 8, 2015
can not think of any thing
Dec 8, 2015
i appreciated the fact that they squeezed me in for an appt with Dr. Panda. I arrived 15 min early but waited another 30 after my appt time. Front desk staff seemed a bit impersonal, but the doctor assistants and appt/checkout personnel were very friendly and professional. Dr Panda was very informative.
Dec 8, 2015
Excellent care thank you.
Dec 8, 2015
No suggestions.. excellent care thank you !
Dec 8, 2015
A payment plan for services needed but could not be afforded. Eg: laser eye surgery.
Dec 8, 2015
I reviewed and commented on our feelings in Question 11.
Dec 7, 2015
The women at the front of your office continue to be the worst part of our visits to you. My husband and I have been patients of Dr. Ruggiero's since <1991> and it has always been that way, no matter who is there. He and I say to ourselves "okay, let's just get through this part, and it will be fine in the back." People like Lisa and Cheryl are what <everyone> should be like, and I'm very glad to have this opportunity to say so. Thank you.
Dec 7, 2015
Dr. Tran is so wonderful and extremely helpful with finding the right contacts for me.
Dec 6, 2015
We've been seeing Ralph Faukenstein for decades. Love him and your service.
Dec 5, 2015
My visit was OK, but this was a forced interim visit as I did not want to wait another 3 months for an appointment. I had to cancel my appointment because I was really sick and felt it unfair to breath over everyone in the Office and also the Dr. as we actually sit nose to nose.That appointment was for a 6month check up which was to be more thorough and take longer. No-one cared about a re-schedule any earlier than 3 months out and so I learned that next time, no matter how sick I show up as I cannot get another appointment easily and no-one in the office cares. No offer of calling me if there was a cancellation and no waitlist. This situation could be much improved both with peoples attitude in the Office and also maybe setting up a wait list. I was told, 'well you can call every day if you want to'. How nice! I asked that the Office Manager call me as I was really upset and felt that it was her responsibility to help patients....she never did call me.
Dec 4, 2015
The staff was professional, kind and very helpful. I was thrilled with how great everyone was with my two sons. Thank you!
Dec 4, 2015
It was a good visit. No changers needed.
Dec 4, 2015
Office run efficiently. Excellent exams by staff and Dr. Ruggiero.
Dec 3, 2015
The receptionist was terrific! Dr. Tran was lovely, took her time to answer my questions thoroughly.
Dec 3, 2015
I had to wit a half hour which I didn't enjoy. Otherwise the visit was very good.
Dec 3, 2015
normally long wait time, this appointment was exception.
Dec 2, 2015
More glasses for smaller faces with a narrower eye span, as my eyes are quite close set. Perhaps some childrens' glasses that adults could wear.
Dec 2, 2015
The exam went well and I was fully informed of my condition and options.
Dec 1, 2015
I would love someone from management to call me.293-544-9964
Nov 28, 2015
everyone was very pleasant - my only issue was the cartoons on the TV (there were no children in the waiting room )
Nov 27, 2015
Now that I have new glasses I am not sure the prescription for my left eye is correct.
Nov 26, 2015
I have been a patient for almost 20 years. Dr. Matthew Paul is an exceptional Optomologist and thoroughly explains his treatment plan. His nurse, Fany, is professional, bright, and a pleasure to be with.
Nov 25, 2015
The entire staff was friendly and efficient and I left feeling good!
Nov 25, 2015
i don't want to change anything
Nov 24, 2015
Staff, including nurses and Dr. Zuckerman always so kind and caring. Happy to have such a wonderful experience every year I go for follow-ups. Thank you.
Nov 24, 2015
It would be nice if your practice accepted my insurance. I was surprised at my out of pocket expense that I needed to come up with.
Nov 24, 2015
The lady at the front desk seemed frazzled. She was not very politeat all.
Nov 24, 2015
I only had to wait 5 minutes before I was seen, and the accompanying vision test and opthalmological exam were swift and efficiently explained to me by the technician and Dr. Falkenstein, respectively. I'm happy to say that the exam went well.
Nov 22, 2015
I had a great experience and wouldn't change a thing. Dr. I had a great experience and wouldn't change a thing. Dr Jangi explained all my options to me in a manner that was easily understood. I was very impressed with her as a doctor and plan to continue with your group
Nov 21, 2015
very satisfied with the visit.
Nov 21, 2015
Less expensive eyeglass frames and a better, more varied selection.
Nov 21, 2015
I am very happy with the doctors and staff at Danbury Eye Physicians & Surgeons
Nov 21, 2015
Dr. Todd is a wonderful, knowledgeable and personable physician. Unrelated to this visit: The practice's patient portal is outdated and inaccessible to the majority of your patients. Rather than excuses-for-years, please toss it and get some expert IT expertise in house. My recent disaster just getting my lost contacts replaced was a nightmare. The prescription could have easily been emailed to me but staff refused adamantly. Stop fooling yourselves, your portal can not be used by most people---I've asked around. Dr. Todd btw was on leave at the time.
Nov 21, 2015
Everything is very good every time I have an app. with them.Dr.Paul is very good at making sure you understand what needs to be done.
Nov 20, 2015
Yes. The special deal that the doctor gave me was not available for Medicare patients. It is disingenuous of the drug company not to have told the doctor... unless it was intentional!!!! So there was no benefit available at all.
Nov 20, 2015
All went well except the wait!
Nov 19, 2015
As a new patient to the retinal area, I needed to have a needle with dye inserted in order for extensive pics to be taken. It would've been nice for them to let me know that it would affect the color of my pee after. It was quite a shock. :)
Nov 19, 2015
Very pleased with my visit and the fact that they fit me in so quickly last minute. I loved Dr. Plass. She was very professional, knowledgeable and most important to me, kind and understanding.
Nov 18, 2015
You can add UHC/Oxford to the list of insurance you accept!
Nov 18, 2015
Seen my doctor made me fell more comfortable and confident with my glasses. I'll see you next year. It was great.
Nov 17, 2015
I ALWAYS FEEL WELCOME AND AM TAKEN CARE OF VERY WELL ANY TIME I HAVE USED THE SERVICES. DR. PAUL IS THE VERY BEST. I CAN'T RECOMMEND HIM MORE HIGHLY.
Nov 17, 2015
I wa very pleased with all aspects of service
Nov 17, 2015
Based on our needs the services provided are sufficient
Nov 17, 2015
The person on the phone (Michelle) was very helpful, cheerful, and friendly. The folks at the counter and the nurse were professional but not overly friendly or concerned. Dr. Yuan Tran was very professional, showed kindness, and had a wonderful 'chair-side' manner. she would get a 10 out of 10.
Nov 17, 2015
My appointment was at 3:30, I saw the doctor at 4:20.
Nov 17, 2015
I have been going to Danbury Eye for years. I have always been taken care of properly no matter who I see and have no complaints.
Nov 17, 2015
Less wait time, also better disposable sun glasses after eye drops , there is no way to keep them on to drive .
Nov 17, 2015
I feel that Dr. Scartozzi being only one of two retinologists is overly extended. You might consider hiring another retinologist, or consider giving him less of a patient workload.
Nov 14, 2015
Otherwise, it was okay - people were friendly and eager to help.
Nov 14, 2015
I have received reminders to make an annual eye appointment. When I called in early September, the soonest appointment available was December 23rd. I would hope that if it were an emergency, the wait time would not have been 3 1/2 months.
Nov 14, 2015
everyone was very knowledgable and kind very professional
Nov 14, 2015
My visit was with Elaine Raccio, the hearing aids specialist
Nov 13, 2015
Staff is professional and explained everything, no need to change...
Nov 13, 2015
I have been a patient of Danbury Eye Physicians & Surgeons for many years. Hense, I have not answered the questions pertaining to the optical shop. .
Nov 13, 2015
Do not fix it----" IT AIN'T BROKEN "
Nov 13, 2015
I went there to remove debris I've had for a month in my right eye. Turned out to be a sliver of glass, It was located and removed in less than 5 mins, very greatful
Nov 12, 2015
Got an Appointment at the last minute. Dr. Zuckerman was kind enough to see me on just a few days notice since we were going to be in the Danbury area that day having moved recently to Cape Cod. As always, he was compassionate, professional and informative. Great job!
Nov 12, 2015
Well run office. Wellorganized. Patient friendly. Quality medical care.
Nov 11, 2015
I'm very pleased with the practice.
Nov 11, 2015
Professional and courteous care.
Nov 11, 2015
Dr Ruggero was so nice and explained everything very clearly :) very happy with my visit to this doctor.
Nov 10, 2015
I have no complaints. I've been a patient for YEARS and am very happy with the service
Nov 10, 2015
Dr. Ruggerio and the staff were efficient and through. It is a pleasure dealing with professionals.
Nov 10, 2015
Everyone was very nice and helpful.
Nov 10, 2015
none the service there was perfect and in very good respectful condition.
Nov 10, 2015
Good service. Fast and efficient.
Nov 10, 2015
A long time waiting to go back into exam room with Dr
Nov 10, 2015
Waiting time was minimal.
Nov 9, 2015
I experienced a sudden change in my vision Saturday morning.I called and was told to come right in for a check.I was taken in to be seen within 10 minutes of arrival. Everyone was very pleasant and professional. I left feeling very reassured. Dr. Panda told me to keep my Dec. checkup which I will definitely do.
Nov 8, 2015
Extremely long wait for our optical evaluation.
Nov 7, 2015
Dr. Plass was delightful and thorough.
Nov 7, 2015
Extremely sharp and professional -- creates a feeling of security and confidence in a patient!
Nov 7, 2015
The staff and doctor were very thorough and answered all my questions and addressed my concerns completely.
Nov 7, 2015
The woman who took care of testing me, prior to my seeing Dr. Altman, was very good. I don't remember her name - maybe Kathy. My time with Dr. Altman, as always, was very good. As always, he did a thorough exam, he explained things fully, and he patiently answered questions. The woman who took care of checking me out, after my appointment was finished, was delightful. She cheered me up. I don't remember her name either - it may have been something slightly unusual. She was a somewhat rotund African-American woman. On a more negative note, the bathroom was disgusting. There was a puddle of liquid (presumably urine) on the floor in front of the toilet, also splashed on the toilet seat, the toilet paper holder was hanging open and empty (luckily, there were extra rolls on a shelf), and there were no paper towels to be seen anywhere, so no ability to properly dry my hands. It was truly unpleasant.
Nov 6, 2015
Dr. Panda took us same day for an eye emergency. He was very gentle and thorough and related well to my 6 year old. The receptionist was very friendly and knows the system well. We were very happy and grateful for the appointment and meeting the staff.
Nov 6, 2015
My appointment was set for 3:15.I waited at least half an hour before the technician took me through the preliminaries. Then I sat waiting for Dr. Daccache until5:05. He spent about 10 minutes with me, and I left with my eyes still dilated. I mentioned this fact as I checked. The woman at the check-out offered me some sun glasses, but it was 5:15 and already dark outside, and the rush hour had begun. It was the scariest trip home (Redding)I've ever had.
Nov 4, 2015
Eyes have not changed much in 25+ years. Happy to learn of this...
Nov 4, 2015
From the receptionist to the Dr, everyone was delightful.
Nov 4, 2015
I think he said when I want to see better...come back for cataract surgery...any promises?
Nov 3, 2015
Every visit is excellent. . I have been a patient of his since 1993, a neat guy!
Oct 31, 2015
Dr. Zamecki is just great. Dr. Zuckerman and Dr. Scartozi are also super docs, too. If you do not visit Danbury Eye you are not just missing the best medical care, highest professional standards and best physicians but very nice, careful, understanding folks. Highly recommended. Why would you not choose the best?
Oct 31, 2015
Everything was good including my exam. L G
Oct 30, 2015
Everything was very good. Everyone was kind and thorough.
Oct 30, 2015
I had to wait over 30 minutes to see the doctor I had an appointment with.
Oct 30, 2015
Everyone was pleasant and accommodating. The wait was not long, and our doctor is great!
Oct 30, 2015
I have been a longtime patient and have always been satisfied.
Oct 29, 2015
television in waiting room is the trend in many places... i find it annoying and too loud always helps to end appointment with "is there anything else i can help you with"...i didn't get to something i needed
Oct 29, 2015
This was the first time I met Dr Panda. I liked him very much - found him easy to talk to and helpful.
Oct 28, 2015
Dr. Zuckerman and his assistants always manage to make my visits as stress-free as possible, and they sometimes even inject a little humor into the exam, making the visit as close to fun as any doctor's visit can be. My only suggestion would be to ask everyone to avoid wearing perfumes, colognes, and heavily-scented products while at work, and have the cleaning staff use unscented cleaners. Those measures would be immensely helpful in making patients more comfortable and the office environment safer for everyone.
Oct 28, 2015
Everything seemed rushed.
Oct 28, 2015
Dr. Ruggiero is an outstanding physician!
Oct 27, 2015
Since this was only my 2nd visit since the death of Dr. Zimmerman I am not familiar with new faces. My lst visit was with a woman doctor, which I found could have been more personal in her approach. My 2nd visit I found the same thing with another doctor I saw, my visit with him was very short and impersonal as well.
Oct 27, 2015
Very positive attitude from everyone. It made a stressful situation much easier to deal with.
Oct 26, 2015
Everything was great. The staff and dr panda. I will recommend everyone I know. To go here. My 2 1/2 year old was treated great. It's hard to keep a child comfy at A dr office and the staff and dr panda did great With that. Thanks you to every one there.
Oct 25, 2015
I would change nothing, everything was beyond previous visits to other Eye exam business's.
Oct 25, 2015
Always great care never rushed
Oct 25, 2015
The staff was friendly and courteous. It felt like I was being examined by a friend. It felt like they truly appreciated me.
Oct 24, 2015
Doctor Zuckerman is so kind and professional. I love that he knows my history when he comes in the room. The prep staff was great!
Oct 24, 2015
Good experience…no issues.
Oct 24, 2015
Excellent customer service and medical care
Oct 23, 2015
The Nurse was very good, quick and efficient. I had to wait for the doctor for 25 minutes after being brought back to the exam room.
Oct 22, 2015
was out in under an hour! Nice staff!
Oct 21, 2015
I would like more up-to-date reading material in the waiting room -- it is easier to wait if one has something recent to read!
Oct 21, 2015
Visit was perfect. Got there early and was taken in immediately. Staff were positive, pleasant, outgoing and incredibly professional. My visit with the the physician was superb. Can't get any better.
Oct 21, 2015
Always a pleasure to visit the office.
Oct 21, 2015
Amazing! Incredibly professional. Very impressive. I would recommend Dr. Todd to everyone. Well done. Wouldn't change a thing.
Oct 21, 2015
The person taking pictures seems unsure of what she is doing. She has had difficulty on the last 2 visits.
Oct 20, 2015
Would like a posting of the doctors summary posted on the patient portal.
Oct 20, 2015
I also have had 200% care from all at DEF. All staff from Drs.to technicians,& receptionists are efficient & knowledgeable. I refer all I know to DYP. Thank you all for your trustworthy selves. Warm regards, Ms. Keven Nelson
Oct 20, 2015
It was a first visit involving testing and intraocular procedure. Heather and Dr. Scartozzi were both professional and reassuring to this new patient. I felt I was in very good hands.
Oct 19, 2015
My family and I have been patients for years...I really like the early a.m. appts
Oct 18, 2015
Very welcoming and professional
Oct 17, 2015
it is difficult to get an appointment with the doctor of my choice within a reasonable period of time, a two month wait is not out of the question
Oct 16, 2015
It was the most thorough eye exam I've ever had!
Oct 16, 2015
The doctor was very good - very complete and he explained everything without using medical jargon. Only doing a lower rating 'cause I had to wait 58 minutes before I saw a nurse/technician.
Oct 16, 2015
Dr. Mathias and his staff were very helpful and friendly, I was very happy I brought my little girl to see them. Thank you for all your help.
Oct 15, 2015
Loved the doctor i saw, she was so smart and figured out the big question i had, and why the other eye doctor said i wasn't a good canidate for contacts. But i waited over 30 minutes until i said something to staff who went i back to check what was taking so long. A moment later the medical asst came to get me, so i know she wasn't busy...just probably sitting back there not knowing i had been waiting about 45 minutes.
Oct 15, 2015
My appointment was scheduled for 4PM. I arrived 20 minutes early as requested. I didn't see anyone for 45 minutes, then another 35 minutes to see the doctor. Did not leave until 5:50 PM...unacceptable
Oct 15, 2015
I love Dr. Daccache and his whole team!
Oct 15, 2015
Normally my visits are excellent. Everything is explained. The staff is very professional. This last time was rush, rush. I think no new services are needed.
Oct 15, 2015
Everyone was extremely pleasant
Oct 14, 2015
Everyone was extremely pleasant
Oct 14, 2015
Staff is always friendly, courteous and respectful.
Oct 14, 2015
A WORLD CLASS OPERATION AND DOCTORS AND STAFF THAT ARE THE BEST. I ALWAYS FEEL IN GOOD HANDS HERE.
Oct 14, 2015
We predict excellent it's not an act but is a habit
Oct 13, 2015
Way to much time waiting for next step in the procedures. Three hours before finished..Routine exams/info exchange routine
Oct 13, 2015
I'm a new patient and will let you know.
Oct 13, 2015
Please go back to Oxford/United Health..... I love Dr. Zumicki...
Oct 12, 2015
I do appreciate the time the DR.took to examine me and was caring.
Oct 12, 2015
I was satisfied with all aspects of my visit.
Oct 11, 2015
I have been satisfied so why would I want to see a change?
Oct 10, 2015
I was asked to arrive 15 min before my 8:00 AM appointment. Upon my arrival, I waited in the lobby with 3 other staff members waiting for the door to be unlocked. At 8:00 the door was opened. I then waited 5 min to be checked in. I was escorted into the exam room at 8:15. There was another 5 min wait for the dr. I purposely made this appt first thing in the morning to avoid taking off too much time from work. The exam itself was fine. The lack of time management was disappointing.
Oct 10, 2015
No changes...I was very pleased.
Oct 10, 2015
Very comfortable with Dr. Panda in Westport. Will have to do some follow up in Danbury. Have to see how that works out for me.
Oct 10, 2015
This was my first visit since Dr. Zimmerman passed away; I held him in high regard as he did a great job with my cataract surgery 3 yrs ago, so my expectations were very high particularly as coming in there was a concern about the eye pressure in one eye and clouding on the left lens. I saw Dr. Panda and was very pleased. He was very personable, treated me by introducing himself with a good handshake and smile. His eye contact was excellent and when he needed to be doing things on the PC he let me know why and when done would explain all of his observations. He explained everything clearly in an easy to understand way, put me at ease with my concerns and answered all my questions. I had his undivided attention and never felt rushed. Geri and Corey as always we're very nice and helpful. My only suggestion is that it would have been better for Corey to introduce herself by name when she came to the waiting room rather than when we got into the exam room.
Oct 10, 2015
Above and beyond my expectations. Great visit.
Oct 9, 2015
Have research agency work on a proactive solution for detecting & treating Macular Degeration so that patients don't go blind.
Oct 9, 2015
Dr. Falkenstein is amazing. The best Dr. in the state and the nicest person all rolled into one nice package!
Oct 9, 2015
This was my first visit and I am SO glad I made the change. The staff was fantastic, the office comfortable, and Dr. Tran was thorough and very personable. Highly recommend
Oct 9, 2015
This was a frustrating appointment because I was in the office for two hours, just to have a bi-annual checkup. The waiting room was completely full and I had to go to a secondary area to wait to be called in. My eyeglass check was about 30 minutes after my appointment time; it took another half hour before I was seen by Dr. Ruggiero. Then the exam, dilation and everything took 45 minutes. After that there was a line to check out!
Oct 8, 2015
When I made the appointment for my yearly retinal checkup I asked to have refraction done. The person I spoke with took note of this, but at the appointment I was told it was not possible and would have to come back on a different day. Also, the wait time was excessive.
Oct 7, 2015
Except for the half hour wait at the beginning, the whole experience was good.
Oct 7, 2015
Every time I go, I am forced to wait at least an half hour in waiting room, then again in examining room. My appointment was for 3:45 and I did not see a physician for nearly an hour. I think that if a Dr is running late, patients should be informed so that they are not wasting their time waiting. Our time is just a valuable as the doctor's.
Oct 6, 2015
It is always a pleasant experience thanks to the excellent care given by the staff members.
Oct 6, 2015
I have always been very satisfied with the level of care and professionalism of your staff as well as the expert treatment and diagnosis of Dr. Ruggiero.
Oct 5, 2015
The waiting time was too long.
Oct 3, 2015
I received a phone call asking me to arrive at least 15 minutes prior to my appointment. I did that, but possibly due to the lunch schedule, there was no one at the front desk until after the time of my appointment. I then had to fill out five pages of repetitive questions and sit again until I was called to start my appointment. Why is that medical offices want the patient to conform to their schedule, but make no effort to consider the patient's schedule? Patients lose time at work and other duties to go to a doctor's office, but often have to wait until the staff is ready.
Oct 3, 2015
I felt rushed through the first part of my appointment by the physician's assistant.
Oct 2, 2015
I forgot to ask whether I had to sign a form for the results of my eye testing to be sent to my rheumatologist, Dr. Kenneth Miller. I am on Plaquenil. The office staff checking me out did not ask if the results needed to be shared with another physician.
Oct 2, 2015
Excellent service where I had to hardly wait to get in and be served. The staff is knowledgeable and well informed. Dr. Tran was excellent and answered all my questions to my satisfaction.
Oct 2, 2015
Well this certainly has been the best visit w/little wait time but it has not been the norm in the past so I hesitate to give referral yet.
Oct 2, 2015
I had a great visit with Dr.Panda and the prep staff. He conducted a excellent exam and will use him in the future!!
Oct 1, 2015
Always the best ! No Changes needed.
Oct 1, 2015
As always Dr Zamecki and staff was awesome !
Sep 30, 2015
I assume you are back to referring to the practice and not the store - so, if you read my review below - you will see how I feel. One small thing - if you could program your telephone message so that it does not immediately repeat itself, that would be an improvement.
Sep 30, 2015
Knowing my eyes are stable is very reassuring. The doctor is very thorough, so I know the diagnosis is accurate.
Sep 29, 2015
Nothen at all pass on to other Dr.office your way of running a offic.Thank You .5 star
Sep 27, 2015
Dr. Altman is wonderful and all the staff are very professional.
Sep 27, 2015
After the pupil dilation, I waited way too long before the doctor came back. Listening to the same sales speech on the tv for lasik surgery over and over again was painful!
Sep 26, 2015
I was absorbed via the purchase of Dr Aaron's practice. I was very upset that after being a patient for 20 years I was not contacted about the change. I tried the new office and though everyone is nice I still feel awkward. I think in this small town you didn't put yourselves in the best light.
Sep 26, 2015
I was pleased with the organized set up, from the reception area to the nursing staff, to the physician.
Sep 26, 2015
Just had to wait too long
Sep 25, 2015
Everything was great. Dr. Marconi was great with My daughter. She was a little anxious but Dr. Marconi made her relaxed and actually made her visit fun. Great job!
Sep 25, 2015
Dr. altman is the best ..always very professional and polite
Sep 24, 2015
Everyone at your offices is polite, friendly, and very helpful. I can always count on a good experience when I come to the office.
Sep 24, 2015
I've never had such a thorough eye examination, starting with the preliminary vision testing through seeing the doctor. The front desk was extremely helpful also. All my questions were addressed and I'm glad that my eyes were found healthy despite being so nearsighted.
Sep 24, 2015
Always a good result when I have an appointment Always made to feel comfortable.
Sep 23, 2015
I did not wait more then five minutes. Norma took my information and performed a few tests and was great. Dr. D was very professional and helpful. Overall my appointment was very good.
Sep 23, 2015
He is so great with children - we see him every 6 months and he never fails to have the kids in stitches with his antics all the while completing a comprehensive eye exam and keeping me informed of where things stand.
Sep 23, 2015
I love Danbury eye! Everyone is so kind and wonderful. I look forward to my eye appointment each year!
Sep 23, 2015
Doctor advised my eyes changed slightly however did not advised if they improved.
Sep 23, 2015
Set the TV located near Robert's scan room to news not an info commercial about make up,thanks.
Sep 23, 2015
There is nothing at this moment I can think of.
Sep 20, 2015
The chair in Dr. Altman's exam room is very uncomfortable. It needs to be replaced.
Sep 19, 2015
I thought Dr. Plass was terrific.
Sep 19, 2015
Get WiFi in your waiting room.
Sep 18, 2015
The initial appointment for my son was postponed from late August to mid September so that the shop could be set up. Therefore, I was suprised when we arrived that it is a work in progress. The optician who did the eye test seemed competent but I did not find the reception particularly good or the help received about new frames.
Sep 18, 2015
Dr. Lauren Plass is super excellent. I was a patient of Dr. Aaron. I'm even more pleased with Dr. Plass. She's upbeat, helpful, professional, knowledgeable, offers options that made me very comfortable with next steps. You've got a friend in me. Dave Matlow
Sep 17, 2015
Greeted by tech who called me by first name;highly impolite .She was new and extremely cold;field tests are no fun in any event;she made it harder.Basically treated like a piece of meat.
Sep 17, 2015
I've been a patient for many years, and have only had good experiences. By the way, I learned the hard way that the opticians at Danbury Eye are the only ones that I can trust.
Sep 17, 2015
I've been with this group for at least 30 yrs. although a year ago they discontinued my insurance. I paid out if picket yesterday because I trust their judgement and care. I am hoping they will work it pug with my insurance company so u can continue being cared by them.
Sep 17, 2015
I would not change a thing. The doctors are on point and is also concern about whatever the situation may be. The staff is very friendly and helpful. The atmosphere is quite nice.
Sep 16, 2015
Elaine spent a great deal of time with us and explained very clearly my options for new equipment.
Sep 16, 2015
I have no complaints about the service. What I do have an issue with is the cost. $235 for a check-up seems excessive. I understand why it costs so much because there were 3 people involved with my visit. My first visit to Danbury Eye Physicians was over 15 years ago and my treatment was Excellent!!! However, based on the cost, In future, I will consider using Costco for my regular check-up unless I have a medical issue with my eyes.
Sep 16, 2015
Your receptionist was extremely pleasant. She is a young woman but I don't know her name. Dr Faulkenstein and his assistant are great
Sep 12, 2015
Always excellent. Staff is the best. So pleasant and knowledgable
Sep 12, 2015
Easy to find Everyone is friendly but professional. The best review is we already made another appointment.
Sep 11, 2015
My appt was in the New Milford office so the venue itself engenders a good feeling. My meeting with the eye assistant before seeing Dr. Ruggerio was very positive. The welcome at the reception desk was so warm and friendly. I recently, because I could not get a timely appt, went to another office and from reception to Doc was so horrendous I walked out. Dr Ruggerio was as usual so warm and competent that I felt he addressed all my concerns.
Sep 11, 2015
Everyone was very courteus and professional.
Sep 11, 2015
The check in and check out staff were great. However the person who took me to the room and took my information was short and unfriendly. This is the second time I have had this person and left feeling the same way. A shame really, Doctor and everyone else was great.
Sep 10, 2015
Everything went as planned. Your staff attended to our needs in a very professional manner
Sep 10, 2015
The CNN on TV is very annoying, noisy and distressing !!! There is NO reason to have this running in the waiting room ...we are over saturated with bad news and we chose not to watch TV with this contentt..please give us some relaxing background music instead...🌞🌝🌅🌋🌈🌠
Sep 10, 2015
Please see my husband's comments--I agree with him--we liked Dr. Tran a lot.
Sep 10, 2015
I was surprised to read on your web-site the disparaging comments from some of your patients. We were treated with courtesy and professionalism & Dr. Tran was especially competent and nice.
Sep 10, 2015
Reduce wait time. Only greeted by receptionist, not by (our team)?
Sep 10, 2015
Nothing needs to change. Dr.Jamecki is wonderful , competent . And extremely knowledgable.
Sep 10, 2015
I like my Doctor (Dr. Ruggiero) and the staff are polite and helpful.
Sep 9, 2015
Dr Mathias was caring sensitive to my needs. Would never go to anyone else
Sep 9, 2015
Dr. Mathias is amazing and brilliant.
Sep 9, 2015
The visit was handled very well -all staff I had contact with were very friendly, professional and caring. They all kept me informed every step of the way on what was going to happen for each test and when I could expect to move on to the next.
Sep 6, 2015
Dr. Falkenstein is extremely effective in dealing with patient needs. Excellent physician. All staff were very attentive & efficient.
Sep 6, 2015
Norma was very pleasant, she explained so much to me. When I go back I would like her to be the one to help me.
Sep 5, 2015
Everything was great! I love Dr. Falkenstein. Very professional and a real gentleman!
Sep 5, 2015
Doctor Mathias is a great doctor!
Sep 5, 2015
the secretary handling copay/ billing was confusing.
Sep 4, 2015
Very professional eye exam and excellent description of eye conditions.
Sep 4, 2015
After more than 40 years a patient, you no longer take my insurance. Thank you for great care and service for all those years.
Sep 2, 2015
Discounts for seniors 55 plus in Optical Store. I use Lens Crafters and not 100% satisfied.
Sep 2, 2015
Better training on the visiual machine needed adjustment near my eyes
Sep 2, 2015
Very pleasant visit. Staff was very nice and knowledgeable.
Sep 1, 2015
Good visit and exam. It was lengthy but thorough. Services are appropriate.
Sep 1, 2015
Everything went fine. Will continue as regular patient.
Aug 29, 2015
Medical terms on new patient questionnaire assumed patient would know definitions of various conditions.
Aug 29, 2015
Everyone was pleasant and helpful.
Aug 29, 2015
This visit was so much better than my last when I waited one hour to be seen.
Aug 28, 2015
Me and my whole family go there already! I have been a patient for 40 years...originally with Dr. Rose!!
Aug 28, 2015
I have been a patient for 20 plus years. I have RP and I am legally blind. I know the outcome of my disease and that I can handle. What I do not appreciate is when a physician has a " give up " attitude, and that's exactly what I felt at my visit. I gave had several corneal transplants, detached retina's, etc. etc. etc., but I alweys felt a warmth from the other physicians I saw. I surely did not feel this from Dr. Daccache. I will seek a new retinal specialist, one that at least has a fighting spirit
Aug 28, 2015
short and simple checkup visit... fast service... great communication
Aug 28, 2015
The directions for getting onto your portal did not work. It said my user name or password that you gave me was invalid.
Aug 28, 2015
The wait time in the lobby area was too long...... I timed it as 43 minutes. If it extended to 45 or more minutes I would have cancelled and walked out. I have commitments and appointments too. My time and activities are imp or- tant as well!!!!
Aug 27, 2015
The office was very busy and while I got taken soon after arriving I had a long wait to complete all aspects of my appointment.
Aug 27, 2015
Treat all patients the same regardless of their insurance carrier.
Aug 27, 2015
It is a very busy office so there is wait time but all of the staff is so friendly and knowledgeable it's not really a problem. I appreciate that the "preliminary" testing is done before you see the doctor which does speeds the process!
Aug 26, 2015
Don't change a thing this was my last visit as I am moving out of the area. I have seen many of the physicians from the office in Danbury and a few visits in New Milford. I truly can't say enough GOOD things about every person I ever dealt with and I became a patient in 2001 or 2002.
Aug 24, 2015
The appointment was for my 7 yr with ADHD. We sat in the waiting room for an hour and 5 minutes which is like 5 hours to a child with ADHD. We watched 5 other patients who came in after we did go in to see the doctor. When asking the receptionist why we were still waiting she said my child was next. There were no other patients in the waiting room at this point.
Aug 22, 2015
I have never been and office where the entire unit, went above and beyond the call of duty. It started with me scheduling the appointment, MaryJane was on the phone with me for quite a long time, trying to fit me in and working with the scheduler , Jody, it hold a spot to get me started. She even gave me her extension to call back about my physical., which I did. My office visit was just the same. Every person I was with went above and beyond, including Dr. Zuckermann. I didn't feel rushed, he made sure I understood, etc. .it didn't end there. Lisa ( from scheduling) came up front to meet with me before I left. I wanted to make sure any holds where coordinated with my follow up visits. She took me into a little office sat down with me, and we scheduled everything from start to finish. ( I even said to her I found it extraordinary, it was a Friday afternoon). Top to bottom , my visit to this office was the most exdrodinary visit to a Dr.'s office I've ever had. I will be passing this on to anyone I speak to. Thank you SO MUCH !!!! Sue Beresin
Aug 22, 2015
Dr. Marcone was amazing to my daughter especially since she was anxious about the drops and eye exam. I would and will recommend her to friends and family!
Aug 21, 2015
Saw Dr. Zuckerman for the first time. Made me feel comfortable and I was pleased with him.
Aug 20, 2015
More choices for the husky members in glasses stiles even sizes
Aug 20, 2015
Don't understand why my records from 5 years ago (specifically my existing prescription) was not kept on file.
Aug 19, 2015
Having an appointment time is great because you know how to schedule your day. Being told that your appointment needs to be rescheduled because of issues on the Clinic's end is irritating. Calling the week of only to be informed that you're needed 15 minutes early to fill out paperwork is just bad form. My complaint has less to do with the staff--eye tech, doctor, etc--and more with management.
Aug 19, 2015
I liked DR, Zamecki much better than Dr. Johar. All other staff is very friendly.
Aug 18, 2015
Excellent visit. Excellent Physician...
Aug 18, 2015
I had a great visit. It was fast, professional and the office is nicely decorated. I would definitely recommend your offices to friends and family.
Aug 16, 2015
Make sure the first person you see starts out with the right patient's chart so a non-diabetic is not asked about their blood sugars - but we are long-time patients and no one is perfect! Liked the hearing screening- very helpful
Aug 15, 2015
The visit was excellent. Dr. Paul is an extraordinary doctor. I feel very fortunate to have him as my ophthalmologist
Aug 14, 2015
I drive 2 hours to see Dr. Matt Paul, who is an extraordinary doctor. I feel very fortunate to have him as my ophthalmologist and have referred him to my friends. Thanks very much. Arlene Bookbinder
Aug 14, 2015
Dr. Paul and staff do an excellent job. No need to change anything.
Aug 14, 2015
purchasing my contact lenses was very confusing on brand name, since it was discontinued. Then staff was not very cooperative in assisting me with perscription I needed for the contacts. They did not have on record what my lense sizes were, I had to go home and call them with the information so thay could create a prescription for me. I then asked the medical secretary if she could scan and e-mail the prescription to me,and she said no. I had to drive over to your office again to pick it up in person. So the follow up to the office visit with purchasing my contact lenses was not very helpful, and was more complicated than it should have been.
Aug 13, 2015
Excellent and reassuring, as usual. Thanks for the care.
Aug 13, 2015
Very professional and courteous staff
Aug 13, 2015
I was very comfortable with all of your staff. I had fallen and my eye was affected. I wanted to check it out to make sure it is fine. I got an appointment quite soon after my call and was glad to learn there was no harm.
Aug 13, 2015
I can't think of anything that needs improvement. Dr. Matthias is top notch and he is supported by friendly, caring and knowledgeable staff.
Aug 12, 2015
I feel as if Dr. Paul is very knowledgeable and experienced and that my eyes will be cared for properly. The assistant who conducted my exam is also very knowledgeable and thorough. So far, so good!
Aug 12, 2015
Am on medicare and have united heathcare as second. You no longer except it and it makes a finacial hardship on me as a senior retiree. I feel I should not pay full price after medicare as even when you did except it, I didn`t pay full price . Will look at my bill when I receive it and will have to consider if I will return. Other than that I was very happy with my visit.
Aug 12, 2015
All went very smoothly with my entire exam,i'am very satisfied with all phases with my exam experience.
Aug 11, 2015
Dr. Scartozzi has been my doctor for 4 years now and he is wonderful! I owe my eyesight to him and can't thank him enough for helping me. The staff at Danbury is very helpful and treat you very well too!
Aug 10, 2015
Your receptionist was VERY patient with all my questions. I wish I could remember her name (younger gal). The nurse/aid who did the initial tests of my eyes was excellent. Dr Zuckerman I felt very comfortable with and am confident this is the right group to take care of my cataract!
Aug 7, 2015
Had cataract surgury and corrective lens installed by dr zucherman, cannot be happier with the results, great person , thx so much dr z !!
Aug 6, 2015
I do not remember the name of the individual who served me in optical, but he provided excellent service.
Aug 6, 2015
I found the staff to be very friendly. It would be more personal to introduce by name. Do you offer free WiFi? It makes the wait go by faster.
Aug 6, 2015
I am very satisfied with my doctors and service as it is.
Aug 5, 2015
Briefly, since it's too much to write down...the paperwork I had to sign was not worded properly, so I felt I had to call my vision insurance. I got right through, but as the insurance person was trying to identify my coverage, the person behind the desk was obviously pushing me along, saying if I wasn't done, someone else would go before me. Plus, there was no attempt on the office staff to explain the paperwork. Maybe she didn't know, but she didn't even try to help. Also, I liked the person who tested my eyes & spent some time explaining things to me, but the doctor spent hardly any time with me, & didn't really want to answer questions or talk to me to have a somewhat personal experience. I felt like she was taking my order @ the deli. My eyes were good, so I was done.
Aug 5, 2015
I wish there were more of Dr. Falkensteins. He has a great rapport with patients and incredible experience. I also wish that when my daughter applied for a job at the front desk, she would at least have received a call. Instead, the new hires seem a bit lacking in the manner department. I will still come here though especially since Dr. Mathias was my daughter's docter for many years and helped her greatly. If you should like to continue this discussion, I may be reached at 845-278-4518. By the way, my daughter is now taking medical classes and is already a college graduate. Thank you for your interest.
Aug 5, 2015
From start to finish your front end staff was kind and courteous. Great eye contact. Welcoming. The tech was friendly and listened well to my concerns. Great job
Aug 4, 2015
I waited a very long time.
Aug 4, 2015
I had not been to the office in years and when I called I explained that I needed full eye exam and glaucoma testing. When I arrived I was told that I did not have a field test scheduled and that i would need to return to have it completed. The tech that completed my testing was very professional and worked to make sure many tests were completed.
Aug 4, 2015
Everything went as it should. Very happy with new Dr.
Aug 4, 2015
I've been there several times in the last month. Unfortunately Dr. Ruggerio is on medical leave and my appts with Dr. Faulkenstein and Dr. Deccache were ok but not as undertanding as with Dr. Ruggerio. I am to see Dr. Scortossi in August....hope its a better experience.
Aug 3, 2015
Everything at Danbury Eye runs like clockwork. I appreciate the staff's attention to detail, friendliness and professionalism.
Aug 1, 2015
Everyone was very pleasant, professional and knowledgeable
Aug 1, 2015
Referred a patient coming Monday!
Jul 31, 2015
I did not have to wait long to be treated and the staff was very pleasant and professional. Everything was fine, so no change is needed in my view.
Jul 31, 2015
I was seeing a distortion-a wave-from my right eye. I put off my appointment because the kids were coming home for the Holidays. When I finally went to see Dr. Decacche, I could no longer see out of my right eye. I had a blood clot. Dr. Decacche saved my vision. He is a true professional. He acted quickly. His staff were professionals. Thank you.
Jul 31, 2015
I have no specific changes or new services. My wife and I go back several years with Paul Ruggiero and have complete confidence in his professional judgements. My relationship with Elaine Raccio is much more recent but I am pleased her professional skills as well.
Jul 31, 2015
On my first visit, I mistakenly went to the first-floor office. At the window a sign read "Frame adjustments are at the patient's risk only." This creates a bad first impression. If your company occasionally breaks a frame, I wonder if this small cost justifies giving EVERY prospective customer the impression that your office cares more about its expenses than about patients. I was impressed with Mr. Murphy, who performed my initial tests. He seemed intelligent, thorough, and truly interested in my case. I left Dr. Paul's consultation with mixed feelings. He was knowledgeable and decisive, but seemed too strapped for time to answer all my questions. I suspect that since his surgical talents are more valuable than his sales talents, he is under pressure to spend more time operating and less time selling. Maybe I'll feel differently after reading the handouts. Do you know how frustrating it is to put a character limit on this field? If you want my opinion, let me talk!
Jul 30, 2015
As always, it is a pleasure to come to my favorite Doctors office. The staff are always pleasant and make you feel very comfortable.
Jul 30, 2015
The staff and Dr. Tran were very friendly, kind to my 12 year old son, and expert at their testing and diagnosis. I would definitely recommend them to others. Thank you!
Jul 30, 2015
My appointment with the hearing specialist could not proceed because there was a wax build-up in my ears. I was sent to a CVS mini-clinic where the nurse was unable to remove the wax in my ears and I was sent home to soften and remove some wax with an over-the-counter medication. Incidentally, I became ill and have not proceeded with my treatment.
Jul 29, 2015
everything was good. pleasant experience snd very informative.
Jul 29, 2015
While I was waiting for the doctor, I overheard one of the staff complaining to another that there was overbooking in my time slot as well as the following time slots. I only waited about 15 minutes before my appointment began but then I felt I was being kept busy in between the next step so the waiting was spread out. I was fine and relaxed with it but I felt the doctor was rushing. I think he might have been rushing because in the end, he is the one that has to deal with the overbooking problem.
Jul 29, 2015
Getting older, I have to visit a lot more medical offices and facilities. Danbury Eye Care is one of the best designed and well functioning offices out of the many providers that I see. Everyone is friendly and the office is very organized. I wish they all could take a lesson from this provider. Thank you.
Jul 29, 2015
Thank you for your professionalism!
Jul 29, 2015
As always the visit was not long. Enough time to do what had to be done and be informative.
Jul 28, 2015
Was a pleasant appointment. Staff and doctors made it relaxing and easy to understand all my options for my eye needs.
Jul 27, 2015
Miss Dr. Choi. She was really great. I was bummed that she was leaving but was thrilled to hear Dr. Johar was coming to the Prospect Office. She was my Mom's eye Doctor in Danbury until my Mom passed away. She was so kind to my my Mom and is an exceptional Dr. My Mom loved her. She remembered my Mom and took time out of her schedule to expressed her sympathy to me...
Jul 25, 2015
I have never gone for an appointment where I haven't had to wait a good amount of time before being either seen by a technician or the doctor once I was brought into a room. When I was there on Friday, I waited over 15 minutes to be initially brought in by the technician. She then brought me to a room across the hall to see Dr. Jangi and I again had to wait almost half an hour before she came in to see me.
Jul 25, 2015
I was treated kindly and professionally by all.
Jul 24, 2015
Very friendly staff, including the dr.
Jul 23, 2015
The receptionist, Amanda greeted me in a warm, friendly, professional manner. A very pleasant welcome, indeed! When Andrew, the technician came over to greet me, he introduced himself, his demeanor quite pleasant and friendly. He gave me a very thorough exam explaining each step along the way. I was quite favorably impressed.
Jul 23, 2015
thanks for taking me in immediately as this was an emegency. also thanks for making time to do my surgery
Jul 23, 2015
I thought the appointment went well and I did not have to wait past my appointment. The Dr. was nice and knowledgeable and the staff was also pleasant.
Jul 23, 2015
I was very satisfied with my visit. The doctor and staff are very professional and knowledgeable. Thanks!
Jul 22, 2015
Heather is the best. Whatever she's being paid isn't enough.
Jul 21, 2015
My husband, Earl, and I have been patients for many years so I did not answer #9. I like to see you participating in Ridgefield Health Day because it gives you good exposure to potential patients.
Jul 21, 2015
less waiting time before you see the Doctor
Jul 21, 2015
I have been a patient for about 20 years. I won't go anywhere else for my eye exams.
Jul 21, 2015
pleasant and warm feeling.
Jul 18, 2015
My visit to Dr. Matthias' office was very pleasant, cheery reception and light hearted banter. Doc. answered all my questions and gave me a lot of confidence that my vision will improve. The staff were helpful and pleasant.
Jul 18, 2015
The reason for the long wait for my appointment was I guess there was an emergency at the hospital for Dr Scartozzi. Heather did come out to the waiting room to explain the situation and kept me posted on the wait time. I really did appreciate that. I've always had a positive experience in this office
Jul 18, 2015
Im always taken care of with in about ten min. of ariving
Jul 17, 2015
I WAS TOLD NEW INFO SHEETS WOULD BE REVIEWED WITH ME BY A STAFF MEMBER. I FILLED OUT WHAT I COULD IN THE WAITING ROOM, BUT NO ONE REVIEWED WITH ME. I LEFT SOME QUESTIONS BLANK,SINCE I DIDN'T KNOW WHAT WAS BEING ASKED (SUBJECT MATTER), BUT THOSE ITEMS WERE NEVER DISCUSSED. OVERALL, VERY CORDIAL STAFF AND EXPEDITIOUS AND COMPLETE TECHNICAL VISIT. HAPPY WITH SUPPORT RECEIVED.
Jul 17, 2015
Suggest. To patient to take magazine into exam room
Jul 17, 2015
Dr. Falkenstein is an amazing Dr. and person. I am grateful to have found him when I moved from N.J., and actually was referred to him by another Physician.
Jul 17, 2015
Wait was way too long to see dr. Appt was at 4:15. Did not see dr until close to 6 pm. Unaccep
Jul 17, 2015
This survey needs to be fixed. On question 3 I hit the answer in error and cannot remove my answer unless I choose another answer, all of which are not the answer in my case. In fact you need to add one more category to your answers--1 to 15 minutes. I was seated quickly but still after my appt. time by about 5 minutes, which is not a choice in your answer categories. Thank you.
Jul 15, 2015
Excellent care. I have recommended several people to Matt Paul..and he has actually already helped them surgically
Jul 14, 2015
Way too long wait to see doct
Jul 14, 2015
Visit was fine, and besides being the best himself, Dr. Paul has a great staff! Thank you!
Jul 14, 2015
i felt like a process not a patient! You guys need lesson in 'bed side manner'! The disingenuous questions and clinical approach are not conducive to a productive doctor/patient relationship! Glad your business is successful - but maybe you are taking your success for granted... because I'm not sure you have a repeat customer in me!
Jul 13, 2015
I felt like a process not a patient
Jul 13, 2015
I saw Dr. Todd she was amazing just simply loved her and would recommend her anytime. Rest of the staff was also extremely nice.
Jul 13, 2015
I don't want to change anything because everything was alright for my son
Jul 10, 2015
My appt. was 4:15. I was there at 4. I didn't see the dr. Until after 5:30. Andrew was absolutely terrific. I felt as if I got a very accurate eye subscription and he was very thorough and friendly. My husband recommended Dr. Johar to me and I liked her. However after sitting in the exam room waiting for her, I finally peeked my head out the back door and asked when I was going to be seen. She apologized, said she was working on it and would be with me shortly. When I saw her she explained that several patients were late due to the downpour and another dr had broken his leg and the staff was absorbing his patients. I think that When I arrived I should have been alerted that there would be a delay due to the broken leg, but I think I should have been taken before someone else who was late for their appt. On another note, the form I had to fill out that listed medical conditions to check off was so technical I didn't know what they were, and I am college educated. This form should be more user friendly...most of your patients are not doctors. One final note, one test Andrew gave me I didn't do well on and he said the doctor would address it with me. I had to ask her about it...she was very brief with me..I saw her maybe for 5 minutes. When she explained about why I had been there so long I added to the reasons, "and you're pregnant". I meant nothing negative when I said that. Her assistant had walked thru the exam room at one point and said the dr would be with me in 5 minutes...that she just had to use the bathroom. It was at least 15 minutes later that I saw her, and I don't think the asst should have given me that much info.
Jul 8, 2015
I waited an hour and 15 minutes to see the Dr. To me, that is way too long. Lives are busy and if I had to wait 15 min. More, I would have had to reschedule.
Jul 8, 2015
Dr Raccio explained my hearing condition to me. My hearing is below average, but considering my age is not affecting my lifestyle.
Jul 8, 2015
? not sure what this field is for
Jul 7, 2015
I appreciated being seen on an emergency basis. I was very uncomfortable and getting on medication right away was great relief.
Jul 7, 2015
Everyone was very courteous and knowledgeable about my procedure Dr Paul was great
Jul 4, 2015
Everyone was very courteous and knowledgeable about my procedure Dr Paul was great
Jul 4, 2015
great to go end of day before 4th of july got in and out very quickly, probably a quiet day. Like Dr Pauls office on 2nd floor when he was on first I had to wait much longer
Jul 4, 2015
Danbury Eye people are very professional, courteous and concerned about their patients. They take the time to explain things and answer questions thoroughly.
Jul 3, 2015
I have not been to the retina specialist for five years.....it was so much better this time. The first woman i saw was wonderful. Put me right at ease. Explained everything to me. Second woman who took pictures of my eyes was wonderful too. She was very patient and pleasant. The new way of taking pictures was so much better., and NOT painful! Last time it was and woman was NOT patient about blinking when looking into a bright light when your eyes are dilated. Dr Decashe was wonderful as always. very nice and informative. A very pleasant experience. I will not mind coming back 8 mos. later. much more pleasant experience than my first time having my retina examined. thank you!!!
Jul 3, 2015
Excellent service with competent doctors and staff
Jul 2, 2015
I was referred to Danbury Eye by my primary physican to treat what I thought was a stye. I called the office shortly after 8:00 am and got an appointment for 10:30 am that morning. Dr. Janga treated me for what was not a stye. The entire staff was very helpful, friendly and explained everything.
Jul 1, 2015
Appointment was for 3:15 - arrived 5 min late. Waited at least 15-20 min to see tech who administered drops in my eyes to dilate. Waited 10 min and saw doctor. Was first time meeting her - very nice. Overall appointment was fine. Not great and definitely not bad. Thank you.
Jul 1, 2015
This was our first time at "Danbury Eye Associates". My wife and I were extremely pleased with our experience! (She had the appointment after mine.) From the initial phone call to schedule the appointment, to being greeted by the front desk, to the evaluation conducted by the technician, to the billing desk, we were greeted by a very friendly, professional, courteous and efficient staff. (Very rare these days - and it did not go unnoticed.) This was also true with Dr. Falkenstein who conducted a very thorough examination and explained what he was doing - and why - every step of the way. Lastly, he provided a very comprehensive summary of the entire proceedings at the end of the examination. His "bedside manner" puts you at ease and makes you feel very relaxed and comfortable. Although it is not the most convenient location for us, it is certainly worth he drive and we will surely return for any eye needs in the future.
Jul 1, 2015
My husband and I had consecutive appointments as new patients, and from start to finish it was a great experience for us both. The drive was nearly 40 minutes but more than worth it, thanks to Dr. Falkenstein and the ENTIRE staff, who maintained a highly professional yet very relaxed atmosphere. Again, many thanks... I will be back! Patti
Jul 1, 2015
Everything went well, including booking a follow up appointment.
Jun 28, 2015
Thank you for filling out the survey for me.
Jun 28, 2015
I w like to a water available in the office
Jun 27, 2015
Appreciate the prompt and helpful service. Compliments to Dr. Daccache and staff.
Jun 27, 2015
The sink in the restroom is always covered with water.
Jun 27, 2015
Compliments to Dr. Daccache and staff for making my visit efficient and a pleasure.
Jun 27, 2015
Everything was fine from reception desk thru to Dr. Falkenstein (who is a fantastic Doctor with such a great smile and attitude - he brightens up the room or surgery when he enters). Office runs smoothly.
Jun 26, 2015
Thank you very much for getting me in on an emergence visit. Karen
Jun 26, 2015
Even with assistance from Lynn (?) I have been unable to enroll in the Patient Portal site after repeated attempts. It shouldn't be that difficult to be given a "security token" that works.
Jun 25, 2015
Had to wait awhile for the doctor but she may HVe been with someone else.
Jun 25, 2015
Exam went smoothly and my questions were answered.
Jun 24, 2015
There is not enough time spent with the actual physician. Most of the treatment and prep is done by staff members and if I get to spend 10 to 15 minutes with the doctor, that is not enough time to discuss anything. Besides, I would feel more confident in test results if the doctor himself did the testing.
Jun 24, 2015
Dr. Marconi is the best! Helpful, takes time to listen and answer questions. She never acts rushed. She is concerned about my health and doesn't try to "sell" or recommend unnecessary test like other eye doctors have in the past. I have gone to her for many years, and she has treated eye infections when no one else could.
Jun 24, 2015
Things went so smoothly that I didn't even bother to try and figure out what was different. I only enjoyed it.
Jun 23, 2015
NO NEED TO EXPRESS ANYTHING BUT APPRECIATION FOR AN EXCELLENT EXPERIENCE
Jun 23, 2015
First full eye exam for an 8 year old. Great staff and Dr. was awesome with a nervous child.
Jun 23, 2015
The Dr. Ruggiero was terrific but the person who checked me in was rude and didn't explain the papers she asked me to fill out and the one where I didn't want to have my information shared, I was told then I'd have to fill out a double sided paper. Ridiculous. Then the nurse who checked my eyes seemed to just want to sell me things. Very uncomfortable feeling.
Jun 21, 2015
Dr. Todd was very amiable and conducted the appointment smoothly. All staff were helpful, friendly, and conversational. Great experience for a first visit.
Jun 21, 2015
Great experience overall. All staff were professional and caring. Of course, Dr. Falkenstein is a treasure and the main reason I visit your practice.
Jun 21, 2015
Dr. Falkenstein was excellent; I appreciated being able to be seen quickly as I had an eye infection.
Jun 20, 2015
If having a 1pm appointment, a staff member should be there 10 minutes before arrival of patient.
Jun 19, 2015
I love my doctor which is the ONLY reason I go to your facility. I called with blurry vision yesterday and was told I needed to be transferred to collections- mind you- I am on a payment plan with you and haven't missed a payment since signing for auto ach. After being told I could be "seen" I was told there was no appointments because my Doctor was in prospect tomorrow (meaning today). In reviewing my chart they should have seen that I have had a retina detachment with SEVERAL! surgeries and this is not a matter that should wait. So I asked to be seen yesterday- got an appointment at 3 pm great! ---THAT WAS ON THE PHONE--- Once I am in the office- they tell me oh there's a red flag on your account (IN FRONT OF A WHOLE OFFICE OF OTHER PATIENTS) And we no longer do payment plans so you need to pay...UMMMMM HOPEFULLY! I don't need surgery and I will happily pay my $40 copay. How dare you treat people this way. I found this to be extremely rude and border line harassment as I am frantically trying to be seen because I am seeing double and have severely blurred vision. Especially when dealing with eye-sight-this is absurd!! I feel uncomfortable coming into your office because I am treated like a second class citizen. I have insurance and I am taking care of past debts that were incurred during my past when I was younger and not established. I feel as though this is unfair and I shouldn't be treated this was when I come in to be seen for my eye issues. My doctor has been amazing and saved my eye sight which I am forever grateful for. I believe the office staff can use some listening with empathy tactics as well as some training on how to handle situations. You should be embarrassed for treating me the way I was treated yesterday. end of story.
Jun 19, 2015
Love Dr. Paul and Dr. Scartozzi, and Heather Mellin (maiden name...)
Jun 19, 2015
I was very happy with my experience!
Jun 18, 2015
Things went very smoothly.
Jun 18, 2015
I would like to have a telephone reminder of the appointment. Reception said there was a glitch in the system this week.
Jun 18, 2015
the receptionist was also lovely . i do wish the cost of glasses was less an shave the vendor submit for payment and then bill patient. Dr. Zuckerman was very professional and shared knowledge re" me
Jun 17, 2015
Found your staff to be very professional...would def recommend!
Jun 16, 2015
Best eye care you will find in the area. Personable staff, physicians and assistants.
Jun 15, 2015
I was glad they were able to fit me in on a saturday, with no appointment.
Jun 15, 2015
I don't like that refraction is mandatory yet after the fact, I'm told it may not be covered although in my case it most likely is. Next, I was given a single sample of eye drops and not given more bottles whic cost the practice nothing anyway. I was not so happy with the practice of running in and out of the room while the doctor sees multiple patients at once and had no idea of the reason for my visit. I felt like I was on an assembly line and it felt impersonal
Jun 15, 2015
great office. Love Dr Faulkenstein he's the best
Jun 14, 2015
unable to receive all test necessary in one visit. Last two visits required a return visit which i did not participate in. see you in a few years. tata.
Jun 14, 2015
Great office, everyone takes time to answer any questions that you might have. Dr. was great and answered al questions. only reason for 4 stars is the wait.
Jun 13, 2015
I was amazed at how busy the office was you never felt forgotten. The staff had it all under control. I have and will continue to recommend this practice, especially Dr. Zuckerman. He is the best!
Jun 13, 2015
Everyone is nice, thoughtful, and professional.
Jun 12, 2015
Eye care by Danbury Eye staff and physicians is exceptional
Jun 12, 2015
Dr. Todd is the Bomb Diggity. She takes care of my entire family. I feel totally safe and valued when I visit. And, she is good at explaining it all. I wish all my Doctors were like her.
Jun 11, 2015
Was told I could drive myself home but found it to be a little difficult after eye drops.
Jun 10, 2015
Dr. Jangi and her staff are wonderful. She has helped me a great deal by prescribing "serum tears" for my dry eye condition.
Jun 10, 2015
Very pleased with Elaine Rachco.
Jun 9, 2015
I was an emergency appointment and they got me in right away. Treated me great, happy with service.
Jun 8, 2015
staff friendly and curtious, docs listen to you and explain about diagnosis. Building clean and bright.
Jun 7, 2015
Danbury Eye Physicians is an organized, Knowledgeable and Professional office.
Jun 7, 2015
A better name association and clarification between "Danbury Eye Physicians and Surgeons" and "Greater Waterbury Retina" for patient autonomy.
Jun 7, 2015
I can't recommend anything as I felt the service was excellent. I will not be going elsewhere anymore. I was recommended by Dr. Leena Kamat, my primary.
Jun 6, 2015
Everyone was extremely professional the day of my office visit with Dr. Paul. (6/14.Dr.Paul has always gone out of his way for me and understands my health issues. He is patient, extremely bright and kind and I know I am in great hands. He will do what is only best for YOUR eyes. Fanny is an excellent professional assistant, very knowledgeable and she is a real asset to the practice in so many ways. The tech who checked my eyes, first time visit with her, made me feel very comfortable. This visit was most relaxing due to the pleasure of the lovely woman (gray hair) Debbi??, who checked me in and out, who always asks about me and how I am doing about my health. She is a great receptionist and adds great value to the practice. I have been in this practice for about forty years, so I guess that says it all!
Jun 6, 2015
Received test contacts paid 200. Should have receive sample solution kit. Secretary directed me to glass and contact area, when I asked if they had lense case.
Jun 5, 2015
Excellent experience from the techs to the MD's. Best I have ever had.
Jun 5, 2015
Not finished have another appointment to meet with a specialist. So far has been a good experience.
Jun 5, 2015
Staff is very professional and welcoming. My concern is you no Longer accept United Health, my carrier. Hopefully you can resolve this issue. I do not want to find another eye doctor. Yhank you, Bruce Simon
Jun 4, 2015
The staff were very courteous and knowledgeable. Very pleasant experience. Thank you.
Jun 4, 2015
I would highly recommend Greater Waterbury Retina! The staff and my doctor are very nice!!
Jun 3, 2015
The office was running VERY late and that was distressing. It was very close to 45 minutes before we saw the technician and then we waited another 10-15 minutes after the technician finished with us before we saw the doctor. This was a problem b/c I took my daughter out of school for the appointment and I would like to have gotten her back an hour earlier.
Jun 3, 2015
Dr. Marcone and her staff are awesome!! Their friendliness and professionalism is second to none. Aleways a great experience : )
Jun 2, 2015
Dr. Zuckerman is one of the kindest doctors I know! He always explains everything that will be done and discusses results with you, all the while being the warmest and kindest doctor there is! Thank you Danbury Eye! Everyone keep up the great work!
Jun 2, 2015
Not sure what you want to hear because I'm never thrilled about my visits.
Jun 2, 2015
No changes. Fast and cutious.
May 30, 2015
This is a very professional office. I am well-taken care of by the support personnel and by Dr. Ruggiero. The relationship among all staff is respectful and professional. I feel like a valued patient.
May 30, 2015
Everything was fine with me. I see no need to change anything.
May 30, 2015
Confusion over charges. According to my insurer, AETNA Medicare Advantage, I am entitled to complete eye exam once at year without charge, yet I was charged $30 co-pay. WHY? I called AETNA and they informed me I should not have benn charged co-pay fee.
May 29, 2015
I would rate the service as very good!
May 29, 2015
Absolutely loved Dr. Matthias and so did my son. Felt much better after getting his assessment! My only complaint is that the Person who checked him out at first could have been friendlier... She wasn't rude but def not pleasant.
May 29, 2015
Always great with Dr. Falkenstein & staff.
May 29, 2015
I told my husband when I got home that it is a pleasure working with the group.
May 29, 2015
I first went to Doctors Express Urgent Care. The physician there wanted me to be seen by an opthamologist right away. They called your office for me and I was seen right away.
May 26, 2015
I was upset you didn't accept my Blue Cross Insurance. I was expecting to lay out that kind of money on the spot.
May 23, 2015
I was very happy with Dr. Ruggerio.Not sure of spelling.My husband and I both went to him.
May 23, 2015
My family and I have been a patient of Dr. Falkestein since he started in North St. Shopping Center and he was by himself. We all feel that although the practice has grown we feel very comfortable and that we are with family and friends.
May 21, 2015
Would be nice to see better reading material. The magazine I finally found was dated nov. 2011
May 21, 2015
Excellent service during visual field and with Dr. Altman. Excellent service in Optical Department.
May 21, 2015
Been coming to Danbury Eye for many years and overall experience has been very good. Don't necessarily like filling out paperwork each time I come in, however. That said, staff and physicians are courteous, attentive and well informed on eye care health issues .
May 21, 2015
I was half hour late that's why I had to wait my fault
May 21, 2015
Great staff well trained.would not change a thing just keep up the great work
May 21, 2015
more time doctors can spend with their patients. Reduce total number of patients per day doctor has to see
May 20, 2015
Thank you for every you do. Good Job.
May 20, 2015
Come to find out my daughter didn't really need glasses that were prescribed for her a year ago, and that they are stronger than what she would even "need". Was also prescribed eye drops at the top tier of my copay level a year ago for "allergies" which she doesn't seem to have. Water under the bridge now...
May 19, 2015
Professionally handled appointment
May 19, 2015
I'm sorry that United Health Care Ins. is out..
May 19, 2015
I have no complaints. I have been seeing Dr. Mathias for almost a year and I find him to be very competent and friendly. I look forward to seeing him again. Knowledge in one thing but kindness fills the cup!!!!
May 19, 2015
pleasant experience, everyone seemed highly competent.
May 19, 2015
Dr Paul did a quick dignosis
May 19, 2015
Your office and staff are very professional and my experience was exactly what I expected it to be. Experienced, organized, caring, prompt and thorough. I was treated with respect and felt everyone was knowledgeable. I work for a customer service orientated company with very high expectation of their employees and your office lived up to the same.
May 18, 2015
Dr. F,was very pleasant and professional.
May 18, 2015
I was very happy and well taken care of.
May 16, 2015
Paper work accurate records insurance issues a comment stating Dr is running late.Patients time is just as valuable you need them to make your money .
May 16, 2015
would like less wait time. Floor in exam room needed to be cleaned. Personnel is all great No other complaints or issues
May 15, 2015
The waiting was too long and the doctor did not realy know why I was there for?when we call for the appt they said we had to see Dr Johar for a follow up I told them we were not aware of a follow up so what I try to say is why was the Dr surprise to see him ?
May 14, 2015
I just would have liked the doctor to be able to answer some of these questions which don't seem like they are out of the ordinary.
May 14, 2015
Always a wonderful experience. So glad to be back with Danbury Eye Physicians.
May 14, 2015
I have been a patient of Dr. Falkenstein since 1975. Back then, there was an article in the Danbury News-Times when he opened his practice. Lots of changes in 40 years but he is still the best eye doctor I have seen. I now travel 220 miles one way to visit the office.
May 13, 2015
Doctor and staff were very helpful and explained things clearly. I appreciated the warm environment there.
May 12, 2015
After I explained to the check out person my insurance covers one annual eye exam a year with no deductibles or copays, she wasn't very knowledgeable. She threatened if after bill was submitted to insurance and I still owe, there could be a $10 service fee. I explained I've been paying a $45 copay for years for coverage that was covered 100% and DEPS wasn't going to correct their billing or make the situation right since the time frame was too long. No offense, but I'm not forking out money that I shouldn't be paying.
May 12, 2015
It was our first visit, and we'll be back with our other son, thank you!
May 10, 2015
From my previous visit I was concerned that you may not have a Spanish speaker on staff. A young couple came in. They needed an appointment for their young son. The problem was the mother's English was limited and the father needed to go to work. The receptionist wasn't quite rude, but she was also not helpful.
May 8, 2015
Better scheduling so that waits are shorter
May 7, 2015
Just fix my eye problems--that's it.
May 6, 2015
No reading material in the waiting room
May 6, 2015
ALL I can say is that I was very satisfied with my visit
May 6, 2015
best eye exam I have ever had
May 6, 2015
I did get a new prescription but did not have time to visit the optical shop that day.
May 5, 2015
Assistants very friendly. Dr. Ruggerio was very kind, professional and took the time to listen to my concerns. He is thorough and informative. I left my appointment feeling well cared for and will highly recommend him to others.
May 3, 2015
Your service was prompt, very friendly, all questions answered. Staff was very competent, explaining each step along the way.
May 2, 2015
I have been using Danbury Eye for over 20 twenty years. Over the years my needs have changed but the kind and very professional staff, from the receptionists, Med Techs and Doctors has not. This is a first rate practice and I think the best in our area and the sate.
Apr 30, 2015
I think that there is noo finer a surgeon or Human being than Dr. Armond Daccache Anthony J. Luccaro
Apr 29, 2015
Dr. Mathias was fabulous with my son (the patient): clear, engaging, and quick. Nurse and office staff were very welcoming and helpful as well.
Apr 29, 2015
Heather, Robert and Dr. Scartozzi are all kind, patient are all excellent at what they do. Unfortunately, I have needed multiple procedures and under the circumstances couldn't have asked for a better outcome. All 3 of them went above and beyond with their care and concern.
Apr 29, 2015
We have always been very satisfied with the services we receive all members of the staff have always been very helpful made us feel special.
Apr 28, 2015
My experience was overall pleasant except the person who pre-examine me who looked annoyed when she was giving me the test and her cold persona was not helpful when I was obviously very nervous about not able to see during the test.
Apr 28, 2015
Excellent office staff. Always treated respectfully and courteously.
Apr 28, 2015
I suggest employing an experienced nurse for contrast injections. That procedure is always unpleasant.
Apr 27, 2015
Too much paperwork at the front desk
Apr 25, 2015
Excellent doctor's, staff & care. Couldn't be happier with my care. Great location, very nice, bright office with plenty to read & TV's.
Apr 24, 2015
not a long wait time.....from reception personnel to the Dr,......everyone was polite and professional.
Apr 24, 2015
My visit was fast, orderly and everyone was very professional. I really liked Dr. Zuckerman, so professional, but also very personable. I felt as if I was the only patient he had. The waiting area was very plush and comfortable. The technician whom did the initial eye exam was also very personable and caring. I can't forget the receptionist, also lovely. I really felt my visit went very well.
Apr 23, 2015
IT was very professional and informative.
Apr 22, 2015
As always, my appointment with Dr. Ruggiero and his staff was excellent. They are very professional, knowledgable and friendly. Dr. Ruggiero always carefully and fully explains his findings, and takes the time to answer even the most trivial question with care. I have complete faith in his recommendations, and highly recommend him and his staff.
Apr 22, 2015
No complaints. Dr. Todd mDe me feel very comfortable. She was very friendly.
Apr 22, 2015
Dr. Zuckerman was very nice. I'd never met him before. Everyone was helpful, polite, friendly. Overall, very satisfied. I won't put off going to the eye doc, now that there's an office in New Milford.
Apr 22, 2015
I walked into the office and nobody greated me or looked up. I was the only patient there at the time.
Apr 21, 2015
My biggest complaint I had was I had to fill out paperwork when I got there and I wasn't expecting to do so and ironically enough didn't have my proper glasses with me. It would be nice to have the option to either update my records online or to have the paperwork sent to me ahead of my appt so I could fill it out and hand it in when I get there. Aside from this the staff is always friendly and answers my questions and Dr Zamecki is always great.
Apr 20, 2015
Dr. is very caring and gentle. All staff members did a great job.
Apr 20, 2015
All good. No suggestions for improvement.
Apr 19, 2015
Everything went well from start to finish. My only complaint is that my insurance is no longer accepted and I had to pay 100 percent out of pocket.
Apr 19, 2015
Everything was fine this time.
Apr 18, 2015
Great new doctors in Waterbury !
Apr 18, 2015
After my pupils were dilated, I waited a while before seeing the doctor. It was slightly uncomfortable and I was also unable to read to pass the time. Otherwise, no complaints.
Apr 17, 2015
All was good, but had to wait for 1 hr 15 min. before being seen.
Apr 15, 2015
I have being a patient of DR.Falkenstein for over 10 years and am very satisfied with my visit,and services.
Apr 15, 2015
Everything is perfect don't change nothing 👍😃👀
Apr 14, 2015
staff and dr r was excellant. seating area in main lobbey was dirty very dusty shocked by this
Apr 14, 2015
staff introductions, more seating in main waiting room, better flow (walked all around trying to find an empty room) and reception should be more private. Post documents online that need updating so we can take care of that before coming in. Maybe even send an email with links to documents that need updating, or better yet allow us access to get into the portal so we can enter this information ourselves.
Apr 11, 2015
the phone system is sub par ,cannot get thru to a person in prospect,very annoying. it was a longer time than usual to see a tech,or doctor,than i'm accustomed to,in the end very happy with the tech and dr.daccache,so far
Apr 11, 2015
I love your office, but the past two times I've come I had to wait a really long time to be seen.
Apr 11, 2015
Everything was perfect. Thank you.
Apr 11, 2015
My son's PT had a walk through at 4D Vision and they explained the service and reports they provide to help Schools deal with the vision needs for children with special needs. Maybe this is something you should look into providing. Now I need to see another Dr. just to make recommendations on how to help his vision needs when he is not looking down doing homework.
Apr 10, 2015
I had been a patient of Dr. Zimmerman so just went back to the same office which is now Danbury Eye. Was completely satisfied with everyone. No complaints.
Apr 10, 2015
Less waiting when the appointment is for a child. They don't have the patience of an adult. :)
Apr 10, 2015
Everyone was very nice but the wait was very long for a room and with two little babies... It would have been much easier on them to not be waiting around for so long.
Apr 10, 2015
I would like to have someone who help me with the translation in spanish words there is medical that they are not understand
Apr 10, 2015
everything was great,but dissapointed they do not take my insurence
Apr 10, 2015
The entire staff is very pleasant and professional. I would recommend your office to anyone looking for a new eye doctor.
Apr 9, 2015
DR. DACCACHE IS THE BEST !!
Apr 9, 2015
visit was with Elaine,hearing aid specialist. She is always pleasant and helpful.
Apr 8, 2015
i liked Dr Scartozzi a lot..he was very professional and welcoming...I understood what he was telling me and feel confident being his patient and that he will be attentive in the futrue
Apr 8, 2015
I would not change anything - your facility is fine, your staff is great and efficient and helpful, and your doctors are the best.
Apr 8, 2015
No complaints...smooth and seamless
Apr 7, 2015
did not know if dr was treating me for a condition I have or seeing if Ialready had it. Was really confusing.
Apr 7, 2015
I have been a patient here for decades and took a brief hiatus due to my insurance not participating with the practice. Other practices do not compare to this one. Also, the optical shop is great. Staff are friendly, professional and willing to help you choose the perfect frames for you.
Apr 7, 2015
We were disappointed that you did not have Wi-Fi working. Often a patient comes with another person, and the appointment can be long. Most doctor's offices not have Wi-Fi available routinely. I strongly suggest that you do the same. Otherwise, my appointment was perfect! Thank you.
Apr 7, 2015
Everyone was very friendly and helpful
Apr 6, 2015
Dr. Falkensrein is awesome and since he did my cataracts, I was happy to have him look at my eyes. I was initially told I could not see him for a routine check. The $55 charge I think was unnecessary since Dr. Falkensrein in one minute asked me to chose between plus 25 and plus 50. I did this myself at home by buying a cheap pair of reading glasses and already knew the answer to what was best. I understand the charge when you spend a long time, as I have, choosing between al the glasses that are put into the headset. It was the basic question I had and why I went. Anyway, the spirit of the charge is good but I felt was not applicable. It was not about the money but a one minute answer was what my visit was about.
Apr 3, 2015
We were quoted $200 for the comprehensive eye exam and refraction (glasses / contacts) prescription. But we were billed $235 each. When asked why we were told the "$200 was only an estimate."
Apr 2, 2015
Referral from my PCP. I came because I didn't think my regular Eye Dr was thorough enough. Dr. Matthias is certainly that. I was exceptionally please and I started seeing the difference almost immediately! My vision was clearer and very focused while my previous eye care specialist had me only on vitamins and regular visits.
Apr 2, 2015
I do not think you can get any better than you are already. Also Compliments to Dr Mathias & Dr Paul.... they are the BEST !!! 5 Stars not enough for rating for their EXCELLENT SERVICE .thank you for everything always
Apr 2, 2015
Visit was wonderful! Dr. Zuckmerman is awesome! I was a patient of Dr. Jangi's. I wasn't going to come back to the practice, cause she is very unpleasant! Someone told me to try Dr. Zuckerman, and I'm very happy I did! Staff is always welcoming!
Apr 2, 2015
I was impressed. Friendly, efficient, thorough, all around well done.
Apr 1, 2015
cataract surgery. Took while to get great results but Dr Paul pulled it off. Thank you Dr Paul
Apr 1, 2015
I will go over to get my new glasses.
Apr 1, 2015
Rarely does one go to a doctor and experience immediate relief but that's what happened when the doctor removed the schmutz that had been in my right eye for weeks.
Mar 31, 2015
I am always greeted with utmost courtesy and friendliness.
Mar 31, 2015
Great staff. Great Doctor
Mar 31, 2015
The physicians at Danbury Eye Physicians & Surgeons are very knowledgeable, detail-oriented and highly skilled, and have helped my daughter to achieve the best possible results. They also have a great manner with young patients.
Mar 31, 2015
Dr was supposed to call my daughter he has yet to call her back its being a week.
Mar 28, 2015
It would make me very happy if you were still in United Health Care. It is much more costly for seniors to have to pay your fees.
Mar 28, 2015
Very professional. I come all the way from ME. To see Dr. Falkenstein because of the trust I have in him and our long patient/Dr. relationship.
Mar 28, 2015
Oakley glasses in optical store
Mar 28, 2015
Thank you for working me in when I had a retinal tear. Very grateful!
Mar 28, 2015
My visits are usually very efficient and courteous. Dr. Altman is the best of the best.
Mar 27, 2015
I did not need to get new glasses this year, but I remember 2 years ago, when I ordered new glasses at the Optical Shop, I found it very difficult to find frames with plastic bridges over the nose. I cannot wear wire frames that sit on the nose using 2 little stands. Those wire frame nose stands hurt my nose. I need the regular plastic nose frames. After a lot of looking, I finally found 3 plastic frames to choose from and picked one I liked. However, considering the large selection of frames you have...I seriously believe you should stock a much bigger selection of plastic nose frames. I'm sure there are other people like me who prefer plastic frames to wire. I would have appreciated having more different frames to choose from.
Mar 27, 2015
Dr Tran was great. Would recommend anyone go to New Milford office.
Mar 26, 2015
At this time everything ran great
Mar 26, 2015
Everything was great. Friendly and knowledgable staff. Good care. Everything explained clearly. Will be back in two year!!
Mar 26, 2015
I had an 8:30 visit, arrived at 8:15, previously provided information not on file. Ended exam and photographs at 10:10am. Sitting someone in a room to have to wait to go back into the room, then moved to another rom for photographs continually having to wait in between is frustrating.
Mar 25, 2015
I would like to know how you manage to get all friendly, courteous people to work in your office, they are all great.
Mar 25, 2015
I was there for over 2 hours…….too long for an elderly lady with many health issues.
Mar 25, 2015
Very long wait for a very short, curt doctor exam.
Mar 24, 2015
It was an enjoyable experience taking my daughter there.thanks.
Mar 24, 2015
Waited 1 1/2 hr to see the Dr. Without any explaination from office staff. Dr. Altman did spend quality with me and answer all questions I have.
Mar 23, 2015
very satisfied, I would recommend the DEPh to all my friends.
Mar 22, 2015
Dr. Tran was wonderful. I was leery about see an OD always seeing a MD for eye care. Dr Tran was very professional I felt that I had a very comprehensive eye exam. Eye tech was also good. Friendly and knowledge. Thank you for a wonderful visit. See you next year.
Mar 22, 2015
Dr Jangi and her staff in New Milford, CT were very prompt, polite and thorough. They explained every step of my examination.
Mar 22, 2015
The impossible - fix of Optic Atrophy
Mar 21, 2015
The impossible - fix of Optic Atrophy
Mar 21, 2015
Too much waiting time for scheduled visit
Mar 21, 2015
Don't change - everything and everyone there is great as far as I'm concerned
Mar 21, 2015
Everything is fine.Certain health questions such as emphysema, diabetes, prostate problems were not asked among a few others so that form could be revised to be more inclusive.
Mar 20, 2015
It was very good and I always feel very comfortable with Dr. Paul.
Mar 20, 2015
There was no waiting. Staff was friendly. The doctor was thorough, friendly, and explained everything.
Mar 19, 2015
I was very pleased with the entire experience
Mar 18, 2015
I have never been disappointed with any of your staff or physicians. The care has been so much better than an office I visited in Stamford while living in the area. Greenwich was even worse. The care I receive makes me feel that I am special and the eye care is always wonderful.
Mar 18, 2015
Everyone was extremely helpful and friendly.
Mar 17, 2015
Seating arrangement in waiting room insufficient. Could use a larger area.
Mar 17, 2015
Excellent, informative, helpful
Mar 17, 2015
service and care was excellent
Mar 16, 2015
Your staff is wonderful. You got me in on an emergency visit. No hassles.
Mar 15, 2015
Change nothing. Every staff member makes me believe DEP&S is the BEST employer!
Mar 13, 2015
Very positive experience as always
Mar 13, 2015
Could not be happier with Dr. Daccache and his entire team. Great people showing compassion, expertise and professionalism. A+ rating all around.
Mar 13, 2015
Especially impressed with Elaine, the Audiologist.
Mar 10, 2015
About my answer in #3 above. I got to the office about 3 minutes before my appt. time. It took a few minutes to complete the paperwork, hence the 15 min. wait.
Mar 10, 2015
Everyone was very kind and helpful to me
Mar 9, 2015
Everything was perfect!! Highly recommend!!
Mar 7, 2015
I was very impressed by Dr. Paul's professionalism and Knowledge. He was patient and explained everything.
Mar 6, 2015
Highly professional throughout!
Mar 6, 2015
Dr Ruggieio is the absolute best!
Mar 6, 2015
I have seen a few doctors and it is nice to be able to come to one office and have procedures done in the office vs an outpatient facility.
Mar 4, 2015
More sales at the eye store would be great. My visit was awesome.
Mar 4, 2015
Everyone was pleasant and professional, but I do have some concerns. I am concerned about the length of time it takes to get an appointment with the physician. Also, it surprised me that the records previously sent by my ophthalmologist were nowhere to be found. Fortunately, that office faxed them again; otherwise I probably would have had to wait at least another month for another appointment. I need to have surgery; I wish that I could call up the schedulers and discuss dates immediately instead of having to wait up to two weeks for them to call me! I fear that it will be summer by the time I get this problem resolved. I realize that the surgeon is very busy, but it is frustrating, since I have known about my problem since last fall, but my January appointment had to be rescheduled because of bad weather and I couldn't get another appointment until yesterday.
Mar 4, 2015
Overall, you office is very impressive , efficient and professional.
Mar 4, 2015
I called for an emergency appointment on a Monday after a snow storm and they accommodated me . Thanks
Mar 3, 2015
I adore Dr. Ruggerio Lisa and his staff.
Mar 3, 2015
It was perfect. The receptionist was friendly and Dr. Todd was awesome.
Mar 2, 2015
The optical shop is really good place! But the price is too high!
Mar 1, 2015
Returning to the survey 3X is unnecessary when I filled out the questions to answer. Some I found are misleading and need no yes or no but "other" with narrative allowed. I filled this all out. This blanket standard review isn't fully functional to answer questions that are narrative necessary.This was three stars. Not 5 stars.Tech not fully proficient in medications nor knowledge of same which may have side effects necessary knowledge to MD at some time.
Feb 28, 2015
As a Registered Nurse,I'm very upset by your policy of not taking my full medication profile with amt& mg dosage status; find it unbelievable and should be necessary. Since you're an Opthalmology practice,not an Optician or Optometrist, that's not conducive in an emergency if you need to give an EMT a med profile while in your office because o.c. vitamins, nsaids, mg doses of prescriptions are all important. What good does only the name of med do? I liked Dr. Daccache; very professional. Where does he do his eye surgeries?
Feb 28, 2015
like to see some sport magzines
Feb 28, 2015
Great Plae -- Nice people --- Superior service..
Feb 28, 2015
All went well Very happy with care and service You are a 5 star office
Feb 28, 2015
United heath care return or have to leave practice UMR
Feb 27, 2015
No problem getting timely appointment. Doctor was thorough, straightforward, and did not try to sell me anything I did not need. Very efficient processing and treating clients...no waiting around. Even the floor plan and patient / doctor/ staff traffic patterns contribute to the quality of the visit...Temple Grandin would be impressed. Office staff, office management, clinicians and doctors all to be complimented on running a model treatment center.
Feb 27, 2015
thank god for all of you
Feb 27, 2015
Keep it the same.Very professional and thoughtful.
Feb 26, 2015
I was impressed with friendliness and professionalism of staff.
Feb 26, 2015
Dr. Daccache, Cheryl, Doris, Dolores, Robert, Yanna all did a fantastic and outstanding job every time I had an appointment. They are the very best!!!
Feb 26, 2015
You should thoroughly train necessary personal on all equipment before actually being used on patients.
Feb 26, 2015
Would not change a thing! Everyone was so friendly, warm and professional!!
Feb 25, 2015
Every one is so pleasant. See you next year
Feb 25, 2015
Love Robert give him a raise
Feb 25, 2015
It took about 2 hours before I saw the eye doctor. And when my son was taking the eye tests, I'm not sure if the tech was completely sure how to do them. She didn't seem competent.
Feb 25, 2015
The level of professionalism is outstanding. The patience and kindness of all staff is beyond expectation.
Feb 25, 2015
The staff is excellent and efficient all the time.
Feb 25, 2015
Dr. Ruggiero is the best!
Feb 25, 2015
This was my first visit as a referral from Dr. Berman. I felt as though I was in excellent hands.
Feb 24, 2015
I love your practice and would recommend to ANYONE!!.
Feb 24, 2015
The visit was very professional. Everyone was polite and very kind.
Feb 24, 2015
Excellent experience. One pair of glasses cost me almost $500, which I think is excessive but was treated with kindness & knowledge. I will need the prescription because I will be getting my reading & distance sunglasses elsewhere asI can't afford prices. Thank you.
Feb 22, 2015
I had a good visit and all things about the exam were explained well...
Feb 21, 2015
My visit was great. Very easy and comfortable. I do have 2 black eyes and a huge lump under left eye, which os quite sore. If it doesn't go away tomorrow, I will call.
Feb 21, 2015
When I called to make appt.for E. Parker I was on phone approximately 15 minutes with woman -- totally unacceptable this was about 5 weeks ago & then Mon before appointment she called back to tell me she booked us in Danbury, again totally unacceptable as we always go to the New Milford office. So once again we went the whole reschedule issue and doctor change to keep New Milford appt. Not my screw up so it should not be such a big deal to schedule yearly appointment for my mom ( who is 89 ) & these fact that her doctor of record in your office is bouncing around to another office & I have to pick another!! Total lack of doctor patient continuity. With all of this being said we were very happy with Dr Marconi -- hope she stays put!!!!! Gwen Price
Feb 20, 2015
When I called to make appt.for E. Parker I was on phone approximately 15 minutes with woman -- totally unacceptable this was about 5 weeks ago & then Mon before appointment she called back to tell me she booked us in Danbury, again totally unacceptable as we always go to the New Milford office. So once again we went the whole reschedule issue and doctor change to keep New Milford appt. Not my screw up so it should not be such a big deal to schedule yearly appointment for my mom ( who is 89 ) & these fact that her doctor of record in your office is bouncing around to another office & I have to pick another!! Total lack of doctor patient continuity. With all of this being said we were very happy with Dr Marconi -- hope she stays put!!!!! Gwen Price
Feb 20, 2015
So far, so good. Will likely see you again for cataract surgery
Feb 20, 2015
Was very happy. Dr took time to explain and answer all my questions.
Feb 19, 2015
I have been seeing Dr. Marcone for years. She is so welcoming and thouroughly explains what she is doing and why.
Feb 19, 2015
DR. Ruggiero is wonderful. He's very pleasant, knowledgable on his specialty, explains so that you understand, takes his time, is warm and kind. We are very lucky to have him as our physician. I will not return to your optical shop bc of previous unhappy experience.
Feb 19, 2015
Everyone was super professional, and friendly !!!!!!!!!!
Feb 18, 2015
I was not aware you had an optical shop. Maybe because I was taken on the second floor.
Feb 18, 2015
I have Oxford/UnitedHealthcare insurance and have been a patient for 30+ years. Although I had a great visit today, and my routine exam will be covered by my insurance, I feel that I am no longer welcome at your practice and if I ever needed a surgical procedure, I would have to scramble to find an in-network opthamologist. Not a comforting feeling in an emergency.
Feb 15, 2015
I called Sat. AM to see if I could get an appt that day. I had a bad connection and spoke w/Shelly who set my appt. I was laid off from my job as a cust serv call ctr mg last yr and Shelly needs people skills training. I was in pain, and not only had dry eyes, but a sty. I know no one wants to work Saturday - esp. V-day, but please don't let your patient's know of your misery. I felt like I was inconveniencing your staff. The MD was very nice, but also, was pushed out of the room, her assistant was already in the hall, and they left me standing with my chart and shut the door on me. I had changed MD's once, but came back thinking things changed; apparently not. I'll be calling for my records.
Feb 15, 2015
I love Dr Zamecki, super doctor. I would not overbook so many patients for the wait.
Feb 14, 2015
Both eyes done over 4 mos time and perfectly by Dr. Altman. Better than 20-20 in both. Life changing, I can read comfortably again.
Feb 13, 2015
Went for a filler injection. The doctor was very patient and helpful. The office staff very professional and the value was outstanding!
Feb 12, 2015
visit was good no need to change
Feb 12, 2015
Dr. "Barry" took the time to explain all the procedures and reasons for them in very simple language and an easily understandable manner. I feel very confident in his care. The staff was courteous, as they have always been
Feb 12, 2015
I was VERY disappointed in the super-rushed refraction I received. I was "finished" before I could actually see well thru the lenses! Fortunately, Dr Johar ok'd another appointment for this afternoon, so we shall see...
Feb 12, 2015
You had to cancel my appointment. The phone number that was given to me was not a Waterbury number. Was long distance for me
Feb 12, 2015
No comments, excellent services
Feb 11, 2015
My time there was excellant. All procedures were explained
Feb 11, 2015
Everything was fine, no need for any changes for me.
Feb 10, 2015
She answered all my questions.
Feb 6, 2015
every think was excellent.
Feb 6, 2015
Recurrent retinal problem. Staff so supportive and friendly. Feel very comfortable with staff and Dr. Daccache.
Feb 5, 2015
I've referred 2 patients in the past year: Jack Whitton and Esteban Antman
Feb 4, 2015
I had referred my elderly mother here last year, but now we have to change her eye physician, because she has United Health Care and you no longer take it.
Feb 4, 2015
Everyone was friendly and eager to explain the procedure. Dr.Zamecki was most gentle.
Feb 4, 2015
Everything was perfect, dr zucherman explained all my questions about my lasic surgury im getting,. Thx so much
Feb 4, 2015
was scheduled for a brain scan; but i did not have a full understanding as why? Called the office the next day; test was explained. Dr. Altman called 2/4/15 and gave me the results of the test. All ok
Feb 4, 2015
Too much going on between arrival and seeing the doctor. This takes time!!! Various tests every visit? And sometimes quite a long wait for the doctor after these "tests". If a prolonged examination is required before seeing the doctor I would appreciate a "Heads Up!"
Feb 2, 2015
Keep up the good work team .
Feb 2, 2015
cheers for Ron. I am always glad when Ron is my tech for the VFT. He really knows how to properly administer the test,but additionally he is a really pleasant and courteous fellow.Ron is a real asset to your practice!
Jan 30, 2015
I was happy that even though I arrived almost a half hour late due to traffic on I-84, I was seen promptly and my visit was handled expeditiously. I don't remember the names of the staff who saw me, but they were all friendly and helpful.
Jan 30, 2015
special thanks to dr deccache, dr Zuckerman, Robert, becky, and Cheryl!
Jan 30, 2015
I was treated very professionally. Everything was explained clearly. I was very satisfied.
Jan 29, 2015
Not certain about the offer for a hearing test and whether that was going to be billed to my insurance or self-pay. As a result of that uncertainity, I declined the test.
Jan 29, 2015
Staff very professional & courtest 5 stars
Jan 28, 2015
I overall very happy and very satisfied
Jan 27, 2015
I am a regular patient with you. Every 7 weeks with Dr. Scartozzi. He is exceptional.
Jan 26, 2015
Don't allow Dr. Falkenstein to retire! He is the best ever. Joyce Rannestad
Jan 24, 2015
Dr. Altman is the reason I come to the practice. My appointment was at 3:00 I saw the doctor at 4:45. I was told after dilating my eyes it would be 5-8 minutes to see the doctor - after 30 minutes i approached someone who seated me in an exam room and then after waiting still longer I went to the front desk and the doctor came a few minutes later. The doctor said he was not running that late and would look into the problem. I am an executive and feel I was treated with a total disregard for the value of my time, and left on my accord to be seen by the doctor.
Jan 24, 2015
Leave it the way it is now
Jan 24, 2015
ALWAYS the best care from Dr. Falkenstein. He takes time, shows patience answering my (many) questions. Gives easy to understand answers. HE's the BEST !
Jan 24, 2015
I was very pleased with the friendliness, professionalism and thoroughness of all of the staff as well as Dr. Tran in particular,
Jan 24, 2015
As always, professional and courteous and caring
Jan 23, 2015
Excellent service great staff.
Jan 22, 2015
Very impersonal. Seemed like a production line--cordial but almost aloof .Little or no comments regarding my condition . no recommendations Simply come back in 8 mos.Not sure I will.
Jan 21, 2015
I went to visit Dr. Paul based on Connecticut Magazines Best Docs. What I got was a doctor who didn't know why I was there (even though I was referred by my doctor with explanation and a four minute thirty seven second visit. Brutal!
Jan 21, 2015
Dr. Falkenstein was so knowledgeable and friendly. He took the time to answer all my questions and explained everything in an easy to understand way. His nurse was also super friendly and helpful. She made me feel at ease and was patient and also very know
Jan 21, 2015
I specifically requested an appointment with a retinal specialist and did not receive one. I also asked if I could have a vision exam and if that would be covered under my insurance. I was told twice, by two different staff members, that it would be covered under my medical insurance because I had a pre-existing condition of floaters and that a diagnosis of floaters would constitute a medical diagnosis resulting in insurance coverage. I left the appointment without seeing a retnial specialist and without a vision exam. When I complained to the woman at checkout I was given a sympathetic smile as an answer to my complaint. No apology, no attempt to see how the mistake was made and no attempt at resolving the problem. The doctor told me that she would be referring me to a retinal specialist. I do not need a referral for my insurance nor should I need a referral in your office as I have already seen a retina specialist there twice. After patiently waiting over 45 minutes to see the doctor I left angry and disappointed and having wasted $40 on a specialist co-pay. After that experience I would not recommend your practice to anyone and will not return after I locate a new doctor.
Jan 21, 2015
Would be helpful to have instructions that I am to follow up on (medication instructions, any restrictions etc)in writing so I don't forget them.
Jan 21, 2015
Not one complaint here....very smooth process!!..js..
Jan 20, 2015
Professional and well done.
Jan 19, 2015
Just a very good experience beginning at the front desk right through and including the Dr
Jan 18, 2015
Doctor explained all my concerns to my satisfaction
Jan 17, 2015
Very pleased. Dr. Falkenstein is wonderful.
Jan 17, 2015
you guys are people people. I like the way you do business. I wouldn't change anything.
Jan 16, 2015
Very efficient and friendly
Jan 16, 2015
Dr Paul and staff were all great.
Jan 14, 2015
Make the print on the survey larger!
Jan 14, 2015
My first visit proved to be excellent. Staff was efficient, courteous and friendly. The office was neat and clean. Dr. Ruggiero washed his hands after greeting me; a great indication of quality.
Jan 14, 2015
I went to the office in Prospect. I was a patient there before and the staff ,as always ,was very kind and courteous
Jan 14, 2015
My eye exam was very thorough, thanks to Dr. Ruggierio and the rest of the staff.
Jan 13, 2015
needed a list of meds. could have been told of this in advance.
Jan 13, 2015
My five year old son was seen my Dr. Mathias for a second opinion. He was so good the with my son, engaging him, making him feel comfortable and giving him all the attention her needed. He was beyond patient and he really helped us to understand what was going on with my son. Thank you!!! I highly recommend Dr. Mathias to anyone with small children!
Jan 12, 2015
I found that the staff members where all super attentive and provided information on what their responsibilty was. I found the doctor very professional. The only thing missing was a emotional connection.
Jan 12, 2015
Have been patients for over 10 years and always confident about our care and the attention we receive.
Jan 11, 2015
I appreciate the time spent with me and the information provided to look for in the future. I also look forward for the next visit in New Milford for optical consultant and contact lens fit.
Jan 10, 2015
I was at Danbury to accompany my wife for a pre-op appt. I had been having floaters for a couple of days and decided to schedule an appt. with my retina specialist while there. He had a cancellation and was able to fit me in while i was still in the office. Terrific!
Jan 10, 2015
Honestly, I was there for two hours for a 20 minute field test and a 10 minute visit with the doctor. I feel that much of my time was wasted without any explanation.
Jan 9, 2015
Nice staff. Punctual. Would recommend to others.
Jan 9, 2015
What ever you pay Fanny, Delores, Courtney and Tammy it is not enough!!! ha,ha.. Great staff to keep a wonderful Doctor Paul doing what he loves to do. I always look forward to my appointments and I always smile when I leave no matter what the DX maybe!
Jan 9, 2015
VERY PERSONAL ANDPROFESSIONAL CARE
Jan 8, 2015
Always best operating practice I visit.
Jan 8, 2015
It was a very good visit.
Jan 8, 2015
Dr. Altman is excellent and so are his support staff.
Jan 8, 2015
Dr. Mathias is amazing with my special needs daughter. He is kind and caring and answers all my questions. My daughter does not always understand to cooperate with the exam, but Dr. Mathias' expertise is such that he is able to complete his assessment of her and treat her conditions accordingly. We are very grateful he is part of my daughter's medical team.
Jan 7, 2015
I travel 1 hour 40 minutes because of the medical care that I receive. Dr. Stephen Mathias is an excellent physician who provides a high standard of care.
Jan 6, 2015
I was wishing I didn't have to wait so long, since I was sick. I think on a normal day, it wouldn't have bothered me. Dr. Paul explained things so that I could understand them, and he showed more concern than any other doctor I've seen in the past six months.
Jan 6, 2015
Waited way too long. No communication during the wait. They seemed a bit rushed.
Jan 5, 2015
Dr ZAmecki has my trust and respect. She is serious, knowledgable & considerate. These things have been difficult for me to find in the medical field.
Jan 4, 2015
As a new patient at Danbury Eye Physicians & Surgeons, I was very pleased with my first visit. Chrissy was my ophthalmic technician (not sure if Igot her job title right, but I hope I remembered her name!) and she was very nice. She answered my questions to the best of her ability and did a great job. Dr. Todd was also very nice and thorough. She explained everything she was doing, provided tips and info for me, and also made sure to give me the chance to ask questions. It's nice to see a doctor who explains why things are the way they are and actually seem like they care!
Jan 3, 2015
As a new patient at Danbury Eye Physicians & Surgeons, I was very pleased with my first visit. Chrissy was my ophthalmic technician (not sure if Igot her job title right, but I hope I remembered her name!) and she was very nice. She answered my questions to the best of her ability and did a great job. Dr. Todd was also very nice and thorough. She explained everything she was doing, provided tips and info for me, and also made sure to give me the chance to ask questions. It's nice to see a doctor who explains why things are the way they are and actually seem like they care!
Jan 3, 2015
Not so expensive frames. I just browsed and didn't really see anything I liked. Chrissy and Dr. Todd were really nice and seemed very thorough. Dr. Todd gave a lot of info and ideas, as well as giving me the opportunity to ask questions on different occ
Jan 3, 2015
It was a very good visit. The staff is highly competant. Any changes that will be needed will come from scientific advances not from anything I have to say. Keep up the fine work you do. Thank you.
Jan 3, 2015
I rated low, because the wait was way too long.
Jan 2, 2015
2 stars because of the long wait.
Jan 2, 2015
I don't have a problem with the doctor's or staff..but the wait was way too long. I did ask why so long of a wait...and they said they have a new system..so its taking longer. Hopefully. .next year will be faster!!
Jan 2, 2015
I went in for a follow up from going to the er the day before.
Jan 1, 2015
I am so thrilled that the practice has all eye disciplines covered and it's one stop shopping. I'm telling all my friends about you Thank you all for your amazing care!
Jan 1, 2015
Very good visit. Liked all the staff. The only complaint was that the optical shop is way to expensive for me. I can't afford to get my glasses there. Hopefully I can find some place more affordable.
Dec 31, 2014
Dr.Tran is awesome! Look forward to coming back. Friendly staff
Dec 30, 2014
Very pleasant welcoming staff. The entire appointment was timely and efficient.
Dec 28, 2014
The visit was a pleasant experience - the staff was very friendly and made me feel very welcome.
Dec 28, 2014
No changes necessary. I am happy with the care and staff.
Dec 26, 2014
I had a much better experience with the staff in New Milford. I felt the Danbury location just not up to par. Tech assessing my daughter had broken glasses on, bra strap hanging out of shirt down her arm. Just didn't seem as business oriented, welcoming as the New Milford location.
Dec 26, 2014
It was annoying that I had to do the same paperwork again because of the new computer system.
Dec 25, 2014
This was only the second time I had an appointment with your Doctors and I wouldn't change a thing. They were very efficient and knowledgeable.
Dec 25, 2014
Waiting time is outrageous from waiting to be called back and waiting for the dr. I was there for three hours. Unacceptable in this date and time I was told they were allotted 90 minutes with me but I was there double my appointment was 315 I got called back at 4 I didn't leave until 6:06
Dec 24, 2014
Always prompt and professional! Dr Todd is the best!
Dec 22, 2014
You might need more chairs in your waiting room. I have been a patient for years. I drive from out of state to see your doctors. They are the best
Dec 21, 2014
It was good overall.......
Dec 19, 2014
Staff was couteous, Dr. Faulkenstein was thorough and friendly.
Dec 19, 2014
This was my first appointment with Dr. Zuckerman and I was very favorably impressed with him. He answered all my questions and I am scheduled to have cataract surgery with him in the spring. I was due to have the surgery any time these past two years but I kept putting it off. Not so now, after talking with him. Thanks.
Dec 19, 2014
The young man that did my eye testing and my doctor were great and I have no complaints. The problem is with the staff that you check in on. I believe they get pleasure in telling patients no or it is not there responsibility. I was told that I had to sign a paper in case the insurance didn't cover. I asked them to check since I have had the same insurance for over 6 years. I was told it was my responsibility. So now I have an appointment in minutes and I am suppose to check. The HIPA is a joke there because this same staff like to talk loud to you and it was embarrassing to be talked to like a child and chastised publicly after having my name called and my business broadcast. I am considering filing a complaint.
Dec 18, 2014
WOnderful cheerful and friendly care. State of the Art expertise
Dec 17, 2014
Everyone was very helpful and pleasant.
Dec 17, 2014
better access to free Wi-Fi.
Dec 17, 2014
Change nothing!!!! The staff is great and helpful.... Heather is always cheerfull and a pleasure to see.... Dr Scartozzi is AWESOME!!!!!
Dec 17, 2014
Efficient per work as always before seeing Dr. Altman
Dec 17, 2014
I am retired and next year will be on Medicare Advantage - since you do not take this insurance, I will no longer be a client. The loss is for both of us.
Dec 17, 2014
I had to keep my child out of school that morning and wasn't happy I had to wait so long. I feel that they were overbooked and my child missed almost the entire day of school due to this. I had asked for a later appointment and was told none were available but I was made to wait long enough that I could have sent my child to school in the morning and picked him up and he would have been in school longer.
Dec 17, 2014
It is always a pleasure top see Dr. S. Zuckerman. He is a wonderful doctor.
Dec 16, 2014
I would like you to accept my insurance. I can understand that you may not accept united for new customers, but I believe you should still accept it for established and existing patients
Dec 16, 2014
Dr. Scartozzi and his team are the greatest set of medical professionals I have ever had pleasure of being treated by.
Dec 13, 2014
Wait was fairly long and front desk needed prompting to ask for current insurance info. Unfortunately, I will not be returning since next year I will have to switch to Oxford. It is apparently the only individual plan whose 2015 network includes CT doctors for NY residents, but you have chosen not to accept it. Not enough $$$$ for you I guess... My current AETNA plan is being dropped and there is no 2015 plan with CT doctors.
Dec 13, 2014
I think you are very organized and have very caring physicians. All the staff is friendly which makes me feel very comfortable.
Dec 13, 2014
Every thing was very pleasant & timely
Dec 12, 2014
Dr. Armand Daccache and staff are the best! Thank you!
Dec 11, 2014
We were pleased with the ease of making an appointment for the very same week we called as it was essential. The doctor was patient and thorough and had a nice manner with my teenage son. We will definitely remain part of the practice.
Dec 11, 2014
I'm not sure because they no longer accept United healthcare my wife wants me to look for another Doctor that excepts my insurance
Dec 11, 2014
warm reassuring environment, caring professional staff
Dec 10, 2014
Was there for 2 hours. Just a first time check up for my 5 year old. They did not give a prescription for her because they weren't exactly sure of it. Now I have to come back again and pay another $30 copay and wait God knows how long.
Dec 10, 2014
Very pleased with the doctor and staff.
Dec 9, 2014
Patricia Roehling is pleased to have you guys there
Dec 9, 2014
Dr. Altman and Elizabeth made my appointment pleasurable and easy.
Dec 9, 2014
MY EXPERIENCE WAS VERY GOOD - THANK YOU
Dec 8, 2014
You are not covered by our current insurance. No discount is offered for non-insured patients - full charge :(
Dec 7, 2014
I went in for a problem with my right eye and now will probably have to pay for a refraction. I had a complete refraction under a year ago. I would like Dr. Mathias to consider changing this for me.
Dec 7, 2014
Remarkably pleasant, cheerful and efficient staff. Almost a pleasure to have eye work done!!
Dec 7, 2014
It was great as usual. I really appreciate the warmth and friendliness of all of the staff and especially Dr. Ruggerio whom I have recommended to a number of people!!!
Dec 6, 2014
Saw Dr.Altman and I was very satisfied.
Dec 6, 2014
Everyone in this office is great. All very warm, friendly, and caring staff.
Dec 5, 2014
Not leave you in exam room so long
Dec 5, 2014
Elaine is a very professional individual and is obviously very competent in her discipline. Her diagnoses was fully explained and I am very pleased with the outcome of both this and my earlier visits. She made a fairly significant financial commitment easier by making me more comfortable with the wisdom and need to proceed.
Dec 4, 2014
I've been going to Danbury Eye and I believe that they treat me well.
Dec 4, 2014
When scheduling appointment, I was told now that I'm on Medicare my new supplement plan with UnitedHealthcare would not be accepted. However, when I presented my ID and cards, I was told it is accepted. My last exam was April 2013 (1 year 8 months ago) so I expected a full exam. However, the exam seemed merely perfunctory. I have been told in the past that I needed a full exam yearly.
Dec 4, 2014
Thought Dr. Matthias took the time and effort to make me understand my situation and to be patient for another 3 months. I am not patient by nature but realized he was doing what was best for me.
Dec 3, 2014
It is the third time I take my daughter in this clinic, recommend it has a great service. Just thought prices frames of very high glasses.
Dec 3, 2014
You're doing a fine job, keep up the excellent work. I arrived a little early and was taken care of and finished before the time of my scheduled appointment.
Dec 2, 2014
Dr. Zamecki was very professional and thorough in examining my eyes and answering my questions. I would rate her with five stars.
Dec 2, 2014
Was an emergency visit on the weekend. Was grateful for the care!
Dec 2, 2014
Like Dr Tran much better than Dr I saw last time
Dec 2, 2014
I am extremely happy with all the care I have received from Danbury Eye Physicians and I always highly recommend them to friends and family. I am grateful to Dr. Altman for my progress.
Dec 2, 2014
The office is soothing. The staff members are gracious. The physicians and assistants are informative and supportive.
Nov 28, 2014
I needed an emergency appt and all staff were so professional and nice. Thanknyou
Nov 26, 2014
I explained to the optometrist and the receptionist that I wanted to compare the cost of glasses w/the cost of tweaking my vision (as I have had Lasik thru Dr. Z), but my question wasn't properly explained to the woman taking my co-pay and she attempted to charge me a $100 consultation fee in order to discuss my question with Dr. Zuckerman. It is frustrating to have to repeat a simple question over and over, and not receive an intelligent reply. I repeated the question a 3rd time, to Tracy.
Nov 26, 2014
A a former patient calling right before Thanksgiving I wasn't sure that I could be seen. However Sarah got me scheduled the same day I called. Once I arrived at the office I was taking care of promptly and very efficiently. I got to see Dr. Falkenstein who was wonderful. He reassured me that my eye was absolutely fine and the problem was resolving on it's own. Thank you to all
Nov 26, 2014
Great Doctors, wonderful staff. Skillful, friendly, caring. They are the best!
Nov 26, 2014
Everyone was very professional and friendly at the time of my visit.
Nov 25, 2014
Get a mechanical device to hold eye lids open when technicians are scanning eyes. Another tech holding the eyelid open just doesn't work too well.
Nov 23, 2014
My visit was fine no complant
Nov 22, 2014
This system is not comforting to the patient, but organized for the benefit of the institution. Too much emphasis on a money making business rather than a real service.
Nov 21, 2014
Visit took way too much time. I heard a lot of laughter, sounded like a party and not a place of business. People who came after me were seen first. I felt the doctor could have explained a lot more then she did.
Nov 21, 2014
Thank's for me everything was really good
Nov 21, 2014
Your staff and medical team are exceptional. Dr. Altman is wonderful. I think he is exceptional and has a awesome bedside manner.
Nov 21, 2014
Can't buy glasses at optical shop -- too expensive.
Nov 21, 2014
Thanks it was quick not the usual waiting around both staff members were great!!
Nov 20, 2014
Please revise your duplicate phone notification.
Nov 20, 2014
Overall, great service. I was in and out in 45 minutes.
Nov 19, 2014
Excellent visit !!! Professional and courteous as always.
Nov 19, 2014
I have referred several of my friends thank you for the great eye care
Nov 19, 2014
Most people don"t understand the word refraction.
Nov 19, 2014
An excellent visit with Ms. Raccio, Hearing Services.
Nov 19, 2014
nurses should be more friendly with children while doing eye exam... They are too serious and treat little kids as adults. At least a smile would make a difference. The receptionists were great and Doctor marcone was very friendly and totally knows how to deal with children, my children loved her.
Nov 16, 2014
I felt well taken care of, my problems and concerns patiently listened to, and felt quite a degree of support from all I met. Thank you
Nov 16, 2014
no comments. I've been a patient for many yrs.
Nov 15, 2014
Everyone pleasant and professional and provide trusted top notch care. Thank you*****
Nov 15, 2014
The whole staff was very curtious and helped me with seeing another doctor while I was there to accommodate my schedule. Having a difficult time since I still have United Healthcare insurance and have been a patient of some time. Difficult to understand coverage and fees having this insurance.
Nov 15, 2014
As usual a pleasant visit.
Nov 14, 2014
Very professional and friendly
Nov 14, 2014
Sometimes the wait period is quite long. Would appreciate the physician spending less time on computer and more time talking to me during the examination.
Nov 14, 2014
Always a pleasant experience. Friendly, courteous staff from meet and greet to check out.
Nov 14, 2014
Professionally handled. All questions answered. Staff friendly, knowledgeable and helpful.
Nov 14, 2014
I did not answer #4 as I felt the choices were inadequate. If the question is did they say good morning can I help you, I would admit it was not enthusiastic. Otherwise fine...
Nov 14, 2014
Gina in the optical store was excellent!
Nov 12, 2014
I love everything about the visit even the receptionistas I enter into the office was very people friendly. The service was just wonderful!
Nov 10, 2014
Was not happy with being made to feel like I was trying to offer someone else's instance card several times over. Twice face to face then, loudly discussing it over the phone with, I assume, a manager or something. Anthem only puts my spouses name on our cards as per his company's request. I explained this to her several times and told her to call Anthem BCBS to verify my coverage if it would put her mind at ease, but she just looked at me and laughed. It was a very uncomfrtable situation as I felt I had done something wrong. Doctor interaction was OK, so I will come back for my exam and follow up and give the practice one more try. If I feel the same way, I will have no choice but to go elsewhere.
Nov 8, 2014
Always happy with the quality of care
Nov 8, 2014
"NEVER CHANGE--JUSST STAY THE WAY YOU ARE!!"
Nov 8, 2014
nothing do what your doing.
Nov 8, 2014
Perfect, no changes. We are patients since 1976 or 77 (all our family)since Dr. Falkestin started in North St Shopping Center.
Nov 8, 2014
always a great experience with Dr. Falkenstein. 30+ years I have been going to him.
Nov 7, 2014
I was very satisfied with my appointment. I arrived 15 minutes early, filled out the required paper work, had my exam & was out the door in little over an hour. Thats why I like early appointments. Dr.Faulkenstien & assit. did a great job.
Nov 7, 2014
Visit did not help me with more understanding or comfort for my problem.
Nov 6, 2014
I received excellent service
Nov 6, 2014
Over all my visit was excellent. Everyone was pleasant and easy to work with...with the exception of the person who checked me out. I just found this person to be a bit short. Would not stop me from coming back, but as a physician's wife, I know how important the desk people are and the effect they can have on your clientele.
Nov 6, 2014
Would have like to been informed that your technology was down and given the option of rescheduliing. The old "machine" was painful and dark in the room . It was late in the day and I felt rushed as techs and other staff were leaving before I was done and I felt like I could not discuss my situation with my MD.
Nov 5, 2014
Your staff was excellent. I was running a little late and they made me feel like i wasn't late at all. Thank them for me.
Nov 3, 2014
Staff was very friendly and helpful. Dr.Zamecki was very comfortable to talk to and explained to me it would be a complicated procedure, which which I understood as I had a similar surgery done in 2007-08. Hope she can get a team together.
Nov 2, 2014
It was a good visit except the receptionist sitting on the right side wasn't very professional! She was chewing gum and talking very loudly, not appropriate for a doctor's office!
Nov 2, 2014
Love Dr. Zuckerman!, wish Medicare would cover eye tests for new glasses. Appreciated the$50 coupon for the optical service.
Nov 1, 2014
Things are fine. No changes needed. I rate it 5 stars.
Nov 1, 2014
The Doctor, though friendly, was very rushed and short with me. I left with unanswered questions and more confusion than when I first arrived. I felt as though the actual doctor spent a tenth of the time the nurse did speaking with me, and was more interested in reading the nurses notes than with talking and interacting with me. I was extremely nervous as this was my very first time at an eye doctor and I did not feel like I was walked through the exam step by step. I had to keep asking what she was going to do next and if it would hurt. In an ideal appointment, the patient should never have to ask, especially showing how nervous I was. I would have greatly appreciated the Doctor sitting down and taking atleast five minutes of her time to answer my questions and ease my concerns without having one foot out the door.
Oct 31, 2014
I was firstly seen by Ron, who was exceptionally good. All was fine until check out. This was pretty bad and one got the full sense that no-one really cared and the attitude was extremely poor.Certainly not helpful.This lowers rating
Oct 31, 2014
I was pleased I was able to get an appointment that morning and all was done efficiently and smoothly
Oct 29, 2014
I love how he interacts with the kids... He is great!
Oct 29, 2014
Public WiFi is important for those of us with busy schedules. Leaving it out of service, as it was yesterday, is disappointing.
Oct 29, 2014
Waited 45 min for initial exam then another 20 to see Dr..very long wait for a 6 yr old. Unnecessary..he was there for routine scheduled exam. Very disappointed.
Oct 29, 2014
i wouldn't change a thing :)
Oct 26, 2014
Great Doctor and staff.
Oct 26, 2014
Everyone welcomed us to your practice and was very nice, patient and we feel we got a very thorough examination and couldn't be happier. Thank you!
Oct 25, 2014
My wife has had multiple procedures done by Danbury Eye Surgeons and referred me to your practice. Thank you very much
Oct 23, 2014
As usual, all staff members made what could be a painfully necessary examination, actually become a pleasant experience. I enjoy all staff and medical personnel here.
Oct 23, 2014
How about providing knowledgeable and helpful staff that focus on THE PATIENT and not each other? That give you correct answers to your questions? That will cheerfully find out the CORRECT answers to your questions instead of telling you whatever they think you want to hear?!!
Oct 23, 2014
maybe a little overbooked, so wait time could be shortened first one wiats for the tfirstech then one waits for the post dilation tech, then one sees the doctor. The impression I ahd is of several people being scheduled for the same time
Oct 22, 2014
Excellent Wasted no time. Efficient. Understanding. Wish you continued to take my United Healthcare insurance.
Oct 22, 2014
did not know about optical shop
Oct 22, 2014
This is the third time I've been kept waiting for my appointment. I would think that with an 8:15 AM appointment, I wouldn't have to wait 30 minutes to be seated. I went to the desk at 8:30 and they still had my chart on the shelf. Your staff needs some retraining!
Oct 22, 2014
Thank You this group of Doc's are the best
Oct 21, 2014
drinking water availability
Oct 21, 2014
Everything was very good.
Oct 21, 2014
I am always satisfied with my visits...I have great respect for DR, Altman.
Oct 20, 2014
It seemed like the visit was very lengthy in that people were double booked. I was there over an hour. Waiting in rooms for the Dr. too long and it was very warm in the office. Don't believe the A/C was on or working properly.
Oct 20, 2014
Everything was great, don't change a thing!!!
Oct 19, 2014
The Optical Assistant was very cheerful and attentive. She was most helpful. I believe her name was Gayle ? She helped work for Dr. Jangiand did all my preliminary work up. She is a plus for the office, which sometimes can be somewhat cool.
Oct 18, 2014
Dr. Falkenstein is kind and knowledgeable.
Oct 17, 2014
The technician that took care of me before I saw Dr. Zuckerman was fabulous. She put me at ease immediately as I did have concerns about my eyes.
Oct 17, 2014
Dr. Ruggiero is wonderful and all of the staff is great. My one issue is that you do have a long lead time to an appointment.
Oct 16, 2014
This visit for dry eye was very educational. It was disappointing to learn that I had to wait two months for my annual visit with Dr Ruggerio who beame my opthmologost last year.
Oct 16, 2014
I had questions after my initial eye screening,and Dr. Zuckerman was gracious about seeing me without appointment (I had come to pick up glasses), and very helpful and assuring.
Oct 16, 2014
Have certain supplements for your patients to purchase at your office, so they do not have to make another stop at the pharmacy. Dr.Paul has heard about these supplements from me before, I just would like Dr. Paul give me and a Senior Partner of the company the opportunity to explain this division of our company that many physicians have implemented into their practice. It not only helps their patients with the most updated supplements but it is another source of income for your business.
Oct 16, 2014
great place, really no suggestions at all.
Oct 15, 2014
Is it true you will stop taking NYSHIP insurance?
Oct 15, 2014
I chose Dr. Paul based on his training at Columbia Med School and his Residency there also. I trained there also, and taught at the Dental School for 32 years.
Oct 15, 2014
This was a routine eye exam with Dr. Ruggiero in New Milford - The entire staff was courteous, polite and professional
Oct 12, 2014
Front office staff needs to be more attentive and friendly. Need more patience with the elderly from what I witnessed during check ins. I am rarely there so it does not affect me much...as someone who also works in a doctor's office, the MD I work with would not have things run like that.
Oct 12, 2014
The staff in the main suite-front especially, and back-^needs^ to be as friendly, helpful, and knowledgeable as the staff in Suite 102. I've been a patient of Dr. Ruggiero for twenty years, and my first visit to Dr. Todd was a noticeable change in my experience with the practice's front and back.
Oct 12, 2014
friendly and informative.
Oct 12, 2014
I was a little more than miffed when the Dr. chastised me for my A1C number. I had just been to my Diabetic doctor and was feeling good about myself. Well, that good feeling was dashed after my visit with the eye doctor. And my eyes were in really good shape so why the chastisement?
Oct 11, 2014
I love Dr. Falenstein; my family has been going to him for years. Rob, who did my visual field test, was great.
Oct 10, 2014
I am totally satisfied with the services at Danbury Eye Physicians and Surgeons. Dr. Altman is without a doubt an excellent opthamologist. Pattie Bourque is also a very well qualified optical professional who is always ready and willing to assist with the maintenance of my glasses. She does an excellent job when I purchase new glasses. The staff at DEPS is well trained and most courteous and attentive to my needs.
Oct 10, 2014
excellant service and care
Oct 10, 2014
Too much paperwork. DO NOT LIKE MY SS number exposed for all to see on receptionist desk and on forms to fill out!
Oct 9, 2014
I liked the smaller 2nd floor office. Dr. Zamecki is not only an excellent optholmologist, but a warm personality who explains well.
Oct 9, 2014
This was a follow up visit for glaucoma.Dr.Paul treats me very well and professionally. I waited very little today and was out within an hour.......thank you very much. They are very accommodating as far as making my appointments. I come from Rockland Co. and come up only once a week.
Oct 9, 2014
move the childrens area to the opposite wall where they won't keep bumping the wall behind the patient in the room
Oct 9, 2014
Dr. Mathias was very smart, and helpful. He went a little too fast for me to absorb all he was saying. My double vision is better but my eyes are very blurry.
Oct 9, 2014
I would definitely go see Dr. Marcone again but will never go to the optical dept. again. This is not the first time I have dealt with the girl in the optical dept. She is horrible
Oct 9, 2014
My experience is always fine at the office. The staff person who met with me was excellent and Dr. Ruggiero is always great.
Oct 9, 2014
After my eyes were dialated I felt like I waited a very long time.
Oct 8, 2014
Always a pleasant experiance
Oct 7, 2014
Everything was fine. My only complaint lies within the health care system and the new change that most insurance companies apparently consider refraction an option that is cosmetic. That is INSANE and very very wrong. Also, I would consider taking co-pays at the beginning of the visit (like most doctor offices) rather than the end, where many patients' eyes are dilated and it's hard to deal with payment and paperwork after the examination.
Oct 7, 2014
Dr Jangi and her assistant, Ron, were excellent. Very professional, patient, caring and they both listened to my concerns. Ron provided such positive, optimistic, assistance as he conducted and guided me through the preliminary exam.
Oct 6, 2014
Sometimes when I book an appointment for end of day which is more convenient for me, I have to wait a little longer than usual in the waiting room, but I understand that. Heather & Robert are so caring, warm and friendly, and Dr. Scartozzi saved the vision in my left eye and I will be eternally grateful!
Oct 6, 2014
My appointment was for 8:45am Although there were no other patients in the waiting room I waited until after 9 am before being called. After I was examined, I waited another 15 minutes for the Doctor to come into the room.
Oct 6, 2014
Please remind patients to bring someone with them if their eyes will be dilated - I didn't know that and drove home by myself - made it safely but would have preferred having a friend along to drive...
Oct 5, 2014
I'm sorry you will no longer be carrying my insurance and I will need to find another opthomologist. IMO family and I have been going there for over 25 years.
Oct 4, 2014
I've been going to you for years... but yesterday I almost walked out. I was kept waiting over an hour, then taken in, brought back, told no forms needed, then forms needed, It was obvious the office staff had no idea what they were doing.
Oct 3, 2014
I've been a patient for many years. Always well satisfied .nothing i would change .
Oct 1, 2014
The doctor was very nice and professional my only complaint is she didn't spend enough time explaining the dx in terms I understood
Sep 30, 2014
Dr Matthias is fabulous !!! love how he talks and communicates with the children !!
Sep 29, 2014
find a way to keep Unitd Heathcare ... i have no alternative and will have to find another provider now.
Sep 29, 2014
You're lucky to have Pam...she has a great sense of humor!
Sep 28, 2014
We talked about new glasses, but nothing happened???
Sep 27, 2014
I would not refer family as they have their own Dr.
Sep 26, 2014
Excellent service. I called for an appointment at 11 AM and was able to get an appointment within an hour.
Sep 26, 2014
As in the past years or so, my visit (and my husband's, too, a few weeks ago with Dr.Zuccherman and Dr. Marcone) was excellent and a pleasant one. Thank you very much Dr. Ruggiero & the entire office staff.
Sep 25, 2014
I had a very good experience seeing Dr. Ruggiero. He explained everything and explained my options very clearly.
Sep 25, 2014
I love the personalized service I receive every time I have an appointment, Heather is fantastic at remembering who I am and what is going on with me. Dr. Scartozzi always sees me promptly and is great at explaining my eye health with me. Thank you!
Sep 24, 2014
Questions 5 and 6 do not apply for this visit so I had to reply No. I felt very relieved to get an emergency appt. in a few hours.
Sep 24, 2014
I had an emergency having pain under my left eyelid and was able to get an apt. in a few hours. Thank goodness it wasn't serious, but required antibiotics. I felt relieved!
Sep 24, 2014
THE WAIT WAS WAY TOO LONG
Sep 23, 2014
My only issue was the appointment time wait. Didn't really mind the wait, as the room was pleasant and the other patients were talkative.
Sep 23, 2014
Sorry you're discontinuing United Health Care Medicare plan because it's what my former employer provides me as a retiree
Sep 23, 2014
Always great service. Thank you all Ray. Conroy
Sep 23, 2014
I have no complaints. The girls were all great!
Sep 20, 2014
Dr Ruggerio and the staff are the best
Sep 20, 2014
excellent service as usual
Sep 20, 2014
Cheryl and Robert are an example of best in class service. Dr D is a great leader, his kind compassionate manner sets the example for the practice. This was a wonderful caregiver experience
Sep 20, 2014
I guess you dropped my insurance carrier, so this was my last visit. I have been a patient of Dr. Ruggerio for 34 years and Dacacha for 4 years and I'm very sad.
Sep 20, 2014
Appointment was mixed up. I was told I did not have an appointment that day, yet they called to com fire the week before. They were able to slip me in and I was taken care of with out a long wait.
Sep 19, 2014
Great. Service always staff is always very fruendly. Doctor Mathis is the best Thank you!!!!
Sep 19, 2014
One of the nice things that I noticed was the effective way Dr.Zamecki documented my examination with the help of an assistant at the keyboard. It might be normal protocol, but new to me. Very practical.
Sep 18, 2014
The office in New Milford was Very technologically advanced. Dr Ruggiero was wonderful. He explained my conditions fully and was very generous with his time. I can't thank him enough.
Sep 18, 2014
Everyone was pleasant, warm and professional as always. There is never any dread in making my appointments with Danbury Eye (even though I get needles in my eye!).
Sep 18, 2014
Everyone I encountered was extremely friendly and helpful.
Sep 17, 2014
honoring united healthcare
Sep 17, 2014
My dr was very nice I liked her I just had to wait in room for a while! But I will def be back to her thank you
Sep 17, 2014
Nothing to change, service was friendly, informative and courteous.
Sep 17, 2014
The optical staff that helped before I was sent into the Doctor was not very pleasant and a bit argumentative with me. I had scheduled an appointment for one thing and then was told I was having an annual exam. I spent time speaking on the phone when booking the appointment telling them why I needed an appointment. Then upon arrival was told in a not very friendly tone I should be having an annual exam. Other than that part of the visit I really love this practice and Dr. Paul and his assistant.
Sep 16, 2014
Long wait in the Optical Department. Wanted to ask a couple of "quick" questions about what type of frames and lens my insurance covered and if I was allowed to upgrade and pay the difference. Appeared there wasn't enough staff to help myself and others waiting for help. I didn't answer Question 6, for these reasons.
Sep 16, 2014
optical shop was N/A. Always have a good visit w/Dr. Falkenstein .....
Sep 14, 2014
My First time there, I was impressed with staff, very polite and professional, I felt real relaxed after no realy sure what to ecpect. Thank you all!
Sep 14, 2014
Excellent staff. Dr. Paul relaxed me and alleviated the fears I had. Gave me excellent advice and set a path to repair for me.
Sep 13, 2014
It seemed like you are bounced around from room to room...but, I guess that is the only way it flows smoothly.
Sep 13, 2014
I always have a great visit never rushed & very satisfying
Sep 13, 2014
Elaine was very professional and had a lot of patience with me. I would recommend her to others.
Sep 12, 2014
I was seen by Dr. Todd, she was a wonderful combination of professional and personal. I very much appreciate that quality in a doctor.
Sep 12, 2014
Dr Todd put me at ease; she was both professional and personal which is a combination all doctors should aspire to.
Sep 12, 2014
My first visit with Dr. Faulkenstein and I thought he was terrific and very empathetic with me.
Sep 12, 2014
Dr. Mathius is wonderful at working with my daughter who is diagnosed with Autism. He is patient, inventive in his techniques and gets the tests done! Thank you.
Sep 12, 2014
Dr. Zamecki is an excellent doctor who does excellent work. Every surgery she performed on my eyelids this year was painless and left no scaring. I now have peripheral vision again, and almost no eye pain/infections as a result. I'm very grateful to have found her and have referred my primary care nurse practitioner to her for the same procedure.
Sep 11, 2014
Dr. Marcone and her team were great. Patty in the Optical shop is so knowledgeable and easy to work with, I wouldn't want to go to anyone else.
Sep 11, 2014
I have always had a good experience. Staff and Doctors are great.
Sep 11, 2014
skilled, friendly, efficient staff from front desk to MDs.
Sep 11, 2014
keep things as they are well satisfied
Sep 10, 2014
Helpful and informative staff.
Sep 10, 2014
Disappointed you will no longer take United Heath Care. My family will need to find a different OD practice.
Sep 10, 2014
Too long a wait for a quick pressure check.
Sep 10, 2014
doctor was very informative
Sep 10, 2014
This was the fifth or sixth time I mentioned that as a medicare patient EXPOSING my entire SSN was inappropriate at this day and age. You NEED to change this. Dr. Paul was aware of my concern several times. Rather than taking 'surveys' why not fix that which is obviously broken!
Sep 10, 2014
Beautiful site in N Milford but too far for me--thankfully it's only 1x/year that I need to do this. I love the Danbury site too, much closer. Michelene is wonderful!
Sep 9, 2014
It was really nice to have a doctor who spent the time to really answer my questions. I know how busy this group is and I really appreciated the time to ask my questions. I was really concerned about my genetics dealing with eyes in my family and walked away feeling a sense of relief. My experience from the time I checked in until I left was outstanding. Thank you
Sep 9, 2014
At my recent visit I was treated very well. Thank you
Sep 9, 2014
I am a very punctual person and having to wait 20-30 minutes past the appointment time is frustrating.
Sep 9, 2014
I felt the doctor and staff were very accommodating of a 9 year old and made the exam both fun and productive. I am glad that we found this practice and feel that much progress was made in one visit.
Sep 9, 2014
As mentioned, doctors, staff are excellent. No changes needed with them. Waiting period is a big problem. Advice mentioned above. May or may not work. Suggestion: Have more entertaining magazines: ex: People, Entertainment, OK magazine, Local Newspapers,and more.
Sep 9, 2014
The only unpleasant part of the visit is the waiting period. I am extremely satisfied with the Doctors and their Staff.
Sep 9, 2014
Waiting time should be significantly reduced. Try increasing each appointment by 5 minutes. If you don't use the extra 5 minutes during the appointment it will add 2 extra hours in a 40 hour day which could shorten the waiting period.
Sep 9, 2014
Everything was just fine --
Sep 9, 2014
I have every confidence in my doctor.
Sep 9, 2014
The Doctors and Assistants are very pleasant & take their job seriously. The doctors are great. They have always shown concern regarding the condition of my eyes and explain what has happened from one visit to the next. I have total confidence in them. Dr Altman, Dr. Ruggiero and Dr. Scartozzi. Thank you all!
Sep 9, 2014
I'm not sure yet...early days. No reason to think I would not. No treatment yet, but Dr. Zuckerman is fine by me. I'm reviewing choices for implants....more later following surgery.
Sep 9, 2014
Visit on the 3rd in New Milford office took over 2 hours because of computer problems. I was a little unhappy about this
Sep 9, 2014
I have been a patient of Bruce Altman for over 20 years
Sep 9, 2014
I w as very impressed from the start, thank you
Sep 9, 2014
Both the technician and the physician were warm, welcoming, efficient and knowledgeable.
Aug 27, 2014
My visits are usually pleasant. However, the bathroom could use more attention to its cleanliness.
Aug 27, 2014
If I didn't answer all of your questions tell me which ones you would like answered!
Aug 27, 2014
I took the hearing test but no one told me I had failed it. I only noticed the record when I checked out and asked the checkout person to confirm I had failed, She said yes so I scheduled a hearing apt. Someone should be responsible to informing me of the results....pass or fail. Thank you.
Aug 26, 2014
I don't have anything to say other than I had an excellent experience!
Aug 23, 2014
Every thing ran perfectly, but the office was really overloaded. I am in a motorized chair, so I being my chair with me :)I saw Dr. Daccache for maximum 3 minutes. That does disturb me since I waited for the 2 month visit. I thought I had problems, but he didn't. All was the same as 2 months before.
Aug 23, 2014
Dr. Marcone and her staff are great, very friendly and make sure you understand the details about the visit before you leave.
Aug 23, 2014
As we age, we worry about our eyesight. It is nice to know that I have not only the best doctors, but a staff that compliments the great doctors.
Aug 22, 2014
have always been very pleased with drs and staff
Aug 21, 2014
The initial technician who did the preliminary exam totally lacked a personality for dealing with people. There was no conversation, no warmth, no lead up for testing, no follow-up upon completion of a test all making her appear incompetent when that was not the case.
Aug 21, 2014
The doctors as well as the "support" staff are just AWESOME!!!
Aug 21, 2014
Dr. Zamecki is very knowledgeable and pleasant. I have an eye condition and she is on top of current implications and treatments. I feel very confident that I'm getting excellent care by her.
Aug 20, 2014
I did not answer 5 or 6 because I did not go to the Optical Shop. You need a N/A choice on these two questions
Aug 20, 2014
Since I have been Paul Ruggiero's patient almost as long as he has been in practice - I think that says it all. As to my retinology "team" of Dr. Duccache, Robert, Cheryl and Norma - they are the best!!! I try to arrange my appts to insure that Robert will be working, Cheryl and Norma are more like friends than medical technicians, and as for Dr. D - he has no equal!!! These are warm, caring. talented people, who are doing their best to help me keep the macular degeneration at bay - and most important - they REALLY care!!!
Aug 20, 2014
The woman at the front desk when you first walked in was very nice and the doctor
Aug 20, 2014
Excellent in every way. :)
Aug 20, 2014
I believe the eye exam I had from Dr. Katherine Zamecki was quite professional, and that's saying something from my 72-year-old perspective. I was very satisfied with the visit.
Aug 19, 2014
The best eye experience ever
Aug 18, 2014
You have a well organized, friendly, and professional staff. What more can a patient ask for.
Aug 16, 2014
I wouldn't change a thing,I was in and out quickly,treated good and everyone acted kind and friendly.
Aug 16, 2014
Dr. Johar very pleasant and thorough.
Aug 14, 2014
Dr. Johar is excellent. She's very pleasant and she's straightforward in her feedback. If I had any complaints, it's the free wi-fi with the heavy firewall protection. I couldn't even go to CNN while I was waiting. It's a nice feature, but it's useless if every site is blocked. Please consider changing this. Thanks.
Aug 13, 2014
Nothing to really comment on...see you all in two years!
Aug 13, 2014
I was promptly taken for the initial tests and then brought to the examination room, waiting for Dr. Zimmerman. I wanited 35 minutes. During that time, it would have been nice if a staff person told me the doc. was running behind, had an emergency and would be with me shortly. Finally, I opened the door leading to the hallway where the doc. was working. He said he'd be right with me. He apologized for the wait, saying he was the covering doc in the hospital and had many calls, etc. It still one have been preferable for someone to let me know he would be delayed.
Aug 13, 2014
I will not sign in on your clipboard when I arrive due to privacy. I don't want anyone knowing I'm there or was there. That really is a privacy issue with me as it should be for everyone.
Aug 13, 2014
I think that the wait time could be shorter. The examination was the best I have ever had for my eyes
Aug 13, 2014
Dr. Ruggiero is the best!!!
Aug 13, 2014
This is a very efficient office, with wonderful staff members. I don't believe you need to change anything.
Aug 13, 2014
Yes Dr. Ruggerio operated on my friend for a cataract
Aug 12, 2014
Compared to previous visits I have had with Dr. Todd, she seemed VERY busy this time. Previously, I could ask my questions in an interactive conversational manner. This visit, I had to be careful to get all my questions asked. I managed to inject them between her sentences. The answers never encouraged any further conversation. Instead, she immediately started talking again. I would ask Dr. Todd, please slow down and interact more readily!
Aug 11, 2014
No improvement t necessary.
Aug 11, 2014
As of November, they will no longer carry oxford united Heath care...
Aug 10, 2014
TV in waiting room. 5star rating
Aug 9, 2014
Excellent professional visit. Would definitely recommend to other people. Thank you
Aug 8, 2014
I was impressed with everything that took place!
Aug 8, 2014
Send reminder card to make appointment in the future.
Aug 7, 2014
Chrissie was amazing with my daughter, and of course, Dr. Mathias is simply amazing. Thank you.
Aug 7, 2014
Would like to have been offered more info on my condition and the proposed surgery. A few words of counselling would have been great. It was a bit overwhelming.
Aug 7, 2014
I've been a patient of this practice for almost 30 years. The last couple of visits the front desk staff have been less than friendly. When I called for an appointment because of an acute eye problem, before I could explain the problem, I was asked what kind of insurance I had. It didn't seem very patient-focused. At the office, the nurse who took me to the examination room never said hello, smiled, or attempted to make any small talk. She had trouble with the electronics for testing vision, and all efforts were focused on turning off and on the lights and banging the remote. It was a bad start to the appointment. Once Dr. Altman arrived. all went well. He is a great doctor and has a great demeanor. Some of the staff either were having a bad day or need to be reminded that customer service is important.
Aug 6, 2014
Dr. Mathias and his staff are, as always, professional, and courteous. Thank you for taking care of my eyeballs.
Aug 6, 2014
I am very happy with Dr Arkin, and if I stop going to Fla. in the winter he will be my eye doctor.
Aug 6, 2014
Happy with all aspects of my visit.....
Aug 5, 2014
My visit was excellent. All questions answered and advice given was very helpful.
Aug 4, 2014
Was Great ... Dr. Falkenstein was very professional and knowledgeable (pleasant as well)!
Aug 2, 2014
All of the staff was friendly and helpful.
Aug 2, 2014
You are the best you don't need to change .every one is nice and polite Thank you alll.Ruhi
Aug 2, 2014
first time patient. equipment and technology seems up to date compared to my old eye doctor. glad I switched. doctor very good and explained things well to me.
Aug 2, 2014
I was very pleased with with my experience. Fabulous professional care. Thank you.
Aug 2, 2014
The air-conditioning was too cold. I appreciated the written material I was given.
Aug 2, 2014
Advised I have cataracts but not given any suggestions as to things I could do to reverse or prevent further damage. Heard there are eye drops or perhaps a change in diet. If there is any way to improve my situation I want to do it. Simply advised to come back in 2 years.
Aug 2, 2014
Dr Zamecki is a very professional doctor! I will be one of her new patients!
Aug 2, 2014
I have no complaints about my visit. I was very satisfied.
Aug 1, 2014
My visit was a routine minor checkup preparatory to issuing a new prescription for my eye-medication. It fulfilled its purpose, administrative and professional staff were helpful in all appropriate ways.
Aug 1, 2014
Everything was professional and your staff was most hospitable and helpful
Aug 1, 2014
Very Good service and Dr.Johar was extremely nice, knowledgeable and took her time.
Aug 1, 2014
I liked the office and Dr. Johar very much. Was very disappointed to find not be called ahead of a new patient appointment and be told you were dropping my insurance as of November and given a choice of whether to keep appointment or not. It seemed a waste to get started with the relationship. I would definitely have stayed with the office and referred others, but will not be changing my insurance any time soon. This makes the rating very difficult. Everyone was professional. The office was welcoming. Dr. Johar seemed competent and pleasant. My immediate concerns that I scheduled the consult for were addressed. Let me know if your situation with United Health Care/ Oxford changes.
Aug 1, 2014
U.found each member of the staff friendly, courteous, & knowledgeable. Doctor Paul was exceptional. Looking forward to my next visit. Thank you all.
Aug 1, 2014
I have been going to Danbury Eye, et al for over, good grief - decades, from Dr. Rose to Dr. Falkenstein with use of their Associates when necessary. If a rating could go higher than 100% or Triple A plus they would receive it. I'm talking years & years of good, professional and courteous work! Not once a bad experience!
Aug 1, 2014
More magazines or news on TV
Aug 1, 2014
5 stars.The staff is always nice to me.They are pleasant and friendly.
Jul 31, 2014
nothing needs to be changed
Jul 31, 2014
Too many times to have to come back. Frustrated that every time I come, I need to make ANOTHER appointment to see some one else.
Jul 30, 2014
After leaving I was questioning a new script that I was given, 6 months after having had a prescription change. Glasses are very expensive and I am disappointed that I have to have a new one so soon, since my complaints about my sight haven't changed that much. Nothing you can do, but on my mind.
Jul 30, 2014
see item 9 above. Ther was insufficient room to complete survey.
Jul 29, 2014
When I called for my appointment, approximately one month in advance, I specifically stated that I was interested in a consultation as a second opinion regarding my vision. On the day of my visit, all the required paperwork went smoothly and I was interviewed by an assistant prior to meeting the Doctor. When I was asked why I there, I again noted that I needed another opinion as to my current vision level to try and determine if I was heading in the right direction with my current vision treatment. At the conclusion of my visit with the Doctor, it was obvious that he did not recognize that aspect and concluded that I made a medical change committment. When I returned home and reviewed the printed copy of my visit and "patient plan" I could see why he did not pick up on my visit as a second opinion consultation visit. The reasons stated on the sheet for my visit was "blury vision right eye and left eye blury vision"! This may have been the conclusion from my answers to nume
Jul 29, 2014
The complex of examination rooms and offices is somewhat hard to get around in.
Jul 29, 2014
Did not understand all the medical terms on the sheet where you have to check off your general health. Terms should be written for lay people, not someone in the medical profession.
Jul 28, 2014
I felt more at ease although my problem was not immediately resolved. I will be returning in two weeks to see a retina specialist. The doctor did tell me everything is fixable and reassured me about coming in without an appointment.
Jul 27, 2014
very professional and pleasant.. Dr was extremely thourgh
Jul 26, 2014
Dr. Scartozzi and his assistant Heather make a visit to the Dr. Scartozzi and his assistant Heather make a visit to the Eye Doctor a very pleasant experience.
Jul 26, 2014
Keep Dr. Falkenstein as long as possible. Best doctor ever.
Jul 26, 2014
We enjoyed the appointment and they made us feel ver comfortable with our eye treatment
Jul 25, 2014
Andrew was delightful. He was wonderful for my 92 year old mother who really needed a some cheering up. All your staff are very comforting to deal with. Sheryl is very kind and patient and Dr. Daccache is very compassionate and informative
Jul 25, 2014
What you are doing is great.
Jul 25, 2014
I appreciated the attention Dr. Paul provided in examining me and explaining his recommendations.
Jul 25, 2014
when you finish you need more people checking patients out. there was a line of people waiting to check out when I went back in the exam room and when I came out they were still waiting in line. I finally wrote a check for my co pay and left. did not even get my next appointment made.
Jul 23, 2014
The unanswered questions were not applicable.
Jul 23, 2014
Forgot to ask a question - my eyes are always teary, why is it called 'dry eye'
Jul 23, 2014
This was my first Visit to Danbury Eye Clinic. All the Eye Clinic Staff is excellent.Dr.Richard Scartozzi is the best Eye Dr.I have ever seen.Thanks a lot.
Jul 22, 2014
Any visit to DEPS has always been a good experience. All the staff is very friendly and courteous. They answer my questions and I never feel rushed. Most of all I feel completely confident in the care of my visual health with Dr. Marcone. She has always gotten my eye glass prescription perfectly. I have a prism in my eye glasses which I know can be a problem at times in getting it right. It has never been a problem. Kudos to DEPS!!!
Jul 22, 2014
The entire experience was excellent. The staff was personable and pleasant .
Jul 20, 2014
Excellent staff and Dr. Ralph Faulkenstein was outstanding
Jul 20, 2014
Excellent from beginning to end. Thank you very much.
Jul 19, 2014
The office is relaxing and well organized. The staff is friendly and professional. All forms were fully explained and easy to use. I had an excellent first visit and look forward to bringing my grandson to your office for his eye exams. Thank you for such professional service.
Jul 19, 2014
Was pleased to learn you have audiology available. Also have a follow up appointment for a possible skin cancer on my eyelid with an optomologist right in your practice who specializes in plastics as well. Makes me feel confident she'll do an optimal repair!
Jul 18, 2014
I was upset I was denied to be seen unless the doctored okayed it despite the fact that I am on a payment plan-I was told I wasn't on it long enough. Compassion is not a strong point with the staff the dr is amazing and I appreciate all he has done for me, the last thing I wanted was not to be able to afford the extra my insurance didn't pay. Between a retina detachment, tooth implant (front tooth!!) and someone t boning me last year and totalling my car- life hasent been the easiest. I would appreciate when I call for a severe issue such as floaters in my retina detached eye already having anxiety over it, I wouldn't be treated as a second class citizen. After crying and having a panick attack I received a call that the doctor would see me. If I had state insurance no one would have blinked an eye because my visit would be covered. I was just disgusted as to how my situation was handled. Your office staff leaves much to be desired. Doctor and nurses are great!
Jul 18, 2014
Dear Dr. Falkenstein never rushes me, and always explains what he is doing, and why, and when I should go back to see him. His assistants Melissa and Jamie are always so welcoming.
Jul 18, 2014
My appointment lasted one and a half hours for a routine exam. That is too long.
Jul 18, 2014
Happy with service and staff. Did visit optical shop
Jul 18, 2014
It is always a pleasure to visit your facility.
Jul 18, 2014
After the initial exam, the wait to see the doctor is too long.
Jul 17, 2014
All staff was attentive, friendly, patient, professional. Minimal waiting. A well organized and professional practice that is also welcoming and relaxed..not an easy combination to pull off!
Jul 17, 2014
Everyone I met was very friendly, ,knowledgable, helpful and professional. I was very impressed with Dr. Zemecki and the rest of the staff.
Jul 16, 2014
All went as expected. Thanks. And received several appointment reminders, which is great.
Jul 16, 2014
I had a good experience during my annual check with Dr. Zuckerman
Jul 16, 2014
But not to see Dr. Johar, she is not professional, and has no manners.
Jul 15, 2014
The visit with Dr. Falkenstein was, as usual, great. I've been a patient of his for 35 years and he has only gotten better! I would not go to the optical shop to screw the hinges on my glasses. They have no understanding of patients-nor do they care. They just think they're right all the time. I have taken the eye glass business elsewhere.
Jul 13, 2014
Andrew the optical tech was very friendly and helpful. The receptionist was also friendly. Dr Todd explained my condition perfectly.And she is always friendly and nice as well as knowledgeable.
Jul 13, 2014
Staff and Dr are friendly and professional. You really feel like you're in good hands.
Jul 13, 2014
Very satisfied from my visit. I got all my questions answered. Dr. Falkenstein took the time to understand and provide answers to my concerns. Chrissy was also very helpful during the pre-examination taking notes on everything.
Jul 12, 2014
On my first visit,I didn't even have a wait long enough to check out your magazines. there's noting I would change; I'll be back on 7/21 so if anything occurs to me, I'll let you know. So far, I'm completely satisfied.
Jul 12, 2014
Dr. Falkenstein is such a wonderful doctor. I drive three hours for my appointment with him. The staff has made a mistake in my diabetis diagnosis. It is Type 1, not type 2 as written on the notes produced by Danbury Eye Physicians. Please correct this.
Jul 11, 2014
Dr. Falkenstein is such a wonderful doctor. I drive three hours for my appointment with him. The staff has made a mistake in my diabetis diagnosis. It is Type 1, not type 2 as written on the notes produced by Danbury Eye Physicians. Please correct this.
Jul 11, 2014
Visit was very cordial and professional
Jul 11, 2014
Dr. Mathis can just look at you and your family without instruments and know what is wrong with your eyes. He is amazing!
Jul 11, 2014
Usual outstanding service from start to finish
Jul 10, 2014
I appreciated the staff's willingness to respond to my immediate needs and find a space to fit me it.
Jul 10, 2014
Staff and doctor was friendly, and answered any and all questions I had.
Jul 10, 2014
Very competent staff and physicians. Very professional
Jul 10, 2014
I felt I was in excellent hands with Dr. Matthias.
Jul 9, 2014
Great impression from my first visit to the office
Jul 9, 2014
I like to have a phone message reminder of my visit followed up by an email to confirm it.
Jul 9, 2014
The entire staff at Danbury eye are some of the most caring and proffesional health care people I have ever met. I believe the attention I recieved is the reason that I have retained my eyesight. I can't thank them enough.
Jul 9, 2014
The dr and nurse were great. Loved Annemarie in optical shop.
Jul 9, 2014
I was pleased with the visit.
Jul 9, 2014
Everyone was very pleasant, professional and courteous.
Jul 8, 2014
Came early to update paperwork finished appointment 2.hrs and 15 mins later. Very late. Doctor apologized said we picked wrong day.! No choice. I waited more than six weeks to get appt. nothing new. More than accepting of wait to see the best!! Thank you.
Jul 8, 2014
The only complaint is the wait time. My appt was 8 am and i still waited 15 minutes in exam room for doctor.
Jul 8, 2014
I have always been treated very well. The entire staff is so accommodating! Being a diabetic I always want to have my eyes checked. As long as you are there I will return. Thank you all very much!
Jul 8, 2014
I felt the technicans were friendly and clearly explained the procedures taking place. However, I felt the doctor was abrupt and annoyed by me asking questions. I don't have a clear explanation of my diagnosis. The summary sheet mentioned a "detached retina". This is the first time this was mentioned to me - not satisfactory information.
Jul 8, 2014
I am very happy with Dr Ruggiero. Excellent Doctor
Jul 8, 2014
Your office is a pleasure to come to. Everyone is so professional and friendly. So many medical offices have rude, unprofessional employees who make you dread going there!!!
Jul 8, 2014
One minor "complaint" - This was my first visit. The upshot of the visit was that I don't need a change in prescription. However,I do need new glasses, which I ordered at the Optical Shop. My little complaint is that the existing prescription was not entered in my file so office and Optical Shop staff had to do some extra communicating with the doctor to get that information transferred from one to the other.
Jul 8, 2014
It took too much time. A lot of waiting and moving. It appeared you were overbooked causing excessive delays
Jul 8, 2014
Everything is really great!
Jul 6, 2014
Saw Dr. Ehrlich. He was professional and informative. Also nicely personal. Took the time to answer my questions.
Jul 6, 2014
Your policy of charging a full copay on a follow up visit is excessive. If the second doctor is verifying what the first doctor found then that should be on you not me. When you return after one day you should consider it a follow up visit with a different copay.
Jul 5, 2014
I received a very comprehensive eye exam from knowledgeable as well as friendly doctor and staff.
Jul 5, 2014
First time visit went well, too new to assess options for change
Jul 5, 2014
Great place gtreat doctors
Jul 5, 2014
Dr. Erhlich was great! Very professional, efficient, and Kind to my son who was at the visit! Thanks for a great visit!
Jul 4, 2014
Efficient , pleasant office. I visit frequently , am impressed with the staff---always courteous and efficient.
Jul 4, 2014
You need a receptionist in the optical. I just wanted to leave a prescription for contacts, but I left. Only 2 people were working and they were busy fitting glasses. There were 2 people ahead of me in line and they were tired of waiting when I got there, so after 10 minutes and they hadn't been helped I left. I will call in my contact order, but usually when I do I just get voice mail and am asked to leave a message. Then I have to ask for a callback to make sure they ordered my contacts. I might as well order them from the Internet who are probably cheaper.
Jul 4, 2014
I would like to have access to my medical records on line. I don't think a long time patient should have to pay .65 cents per page for a copy of their medical records.
Jul 4, 2014
Impressed that diagnosis and treatment took place all in the same appointment.
Jul 3, 2014
Everybody very nice. I feel I am with family.
Jul 3, 2014
Every year I have to spend 15 min filling out the same forms before the visit. Then the first examiner spends another 5 minutes filling out more forms that either didn't need to be redone or could have been pre-printed for me to look over while I was doing the first set of forms.
Jul 3, 2014
was a fine visit … Dr Paul was great!
Jul 3, 2014
Staff very professional and eye exam was the most thorough eye exam I have ever had. I was very satisfied with the whole experience.
Jul 3, 2014
I APPRECIATE i DIDN'T HAVE TO WAIT LONG FOR AN APPOINTMENT AS i WANTED TO BE SEEN SOON, AND WAS! THANKS, GLEN
Jul 2, 2014
No reason to be anxious at this Dr. Visit. Thanks
Jul 2, 2014
I called last minute and was able to be seen same day. Staff were polite, friendly, and professional.
Jul 2, 2014
Courteous staff & an excellent visit.
Jul 2, 2014
Everything was very satisfactory.
Jul 2, 2014
quick, polite, comprehensive
Jul 2, 2014
On 6/30 I called your office, spoke to a medical secretary reported my symptoms and received an immediate appointment. I was seen by Dr. Zamecki and was referred to Dr. Daccache for laser surgery. Surgery was performed to prevent retina detachment. Thank you for the quick and efficient care.
Jul 1, 2014
Love Dr Johar and Dr Scartozzi and his aide Heather!! For the past (almost) 2 years after my eye accident they have been very considerate to my needs,as well as my fears and concerns and very helpful in every way possible. Wouldn't change a thing😊😊
Jul 1, 2014
It was an overall good expierience
Jul 1, 2014
I would give your services five stars.
Jun 30, 2014
Courteous staff, nothing could be better than that, except maybe the EYE xam.
Jun 30, 2014
The receptionist could be a little nicer. Almost every time I'm there she seems very negative.
Jun 29, 2014
I orignally came to Danbyry Eye with my then ophalmologist, Turpin Rose; since his retirement I have continued to receive first class care there.
Jun 28, 2014
Would not change a thing. I wish more doctor's offices would be like yours!
Jun 28, 2014
Dr Zuckerman is really patient focused. Had lasik 9 years ago and has been great. He is very knowledgable and takes time to explain things in layman terms.
Jun 28, 2014
Dr Erlich was very nice and explained everything
Jun 28, 2014
If one of your staff has a frightening cough, she should be removed from direct contact with the public until the cough is no longer threatening.
Jun 28, 2014
As usual, great people and great service
Jun 28, 2014
Further explanation of the procedures used and the healing process.
Jun 27, 2014
Very helpful and knowledgeable staff
Jun 27, 2014
Friendly and helpful staff. Ease of appointments and excellent docs. Full comprehensive services.
Jun 27, 2014
Excellent service and knowledgeable person. Sounds like a very good product. Must do some research to determine my final decision.
Jun 27, 2014
I was extremely satisfied and wouldn't change anything.
Jun 27, 2014
THERE IS NOTHING TO CHANGE EVERYTHING WAS OK
Jun 26, 2014
Excellent experience ! I had gone to the ER because it felt like something was stuck in my eye, and I was discharged with the diagnosis of conjunctivitis. I followed up with my optometrist the following day who diagnosed me with inflammation due to allergies, sent me on my way with some drops and said it'd be better in a few days. Well a week later, Dr. Ehrlick of Danbury Eye Physicians and Surgeons, pulls something out of my eye that had been embedded there for a week. He was quick, knowledged, and the whole staff was extremely helpful and friendly.
Jun 26, 2014
I have had a very positive experience with Danbury Eye Center and would recommend the Center, especially Dr. Zamecki, to others.
Jun 26, 2014
Overall, very happy with my service. Staff was friendly and helpful.
Jun 26, 2014
Tara is emotionless. Didn't feel at ease with her. I felt like I was doing or saying something wrong. Dr. Marcone is the best. I am glad she is my eye doctor. She is warm. Easy to approach. Caring. Lots of patience. Wonderful.
Jun 26, 2014
Everone was professional and courteous
Jun 26, 2014
Great service...eye glasses ready in two days!
Jun 25, 2014
Can you imagine how I felt after I was told I needed cataract surgery,and went to Dr. Ruggiero for a second opinion and learned I didn't need it?
Jun 25, 2014
Very professional office, liked everyone I had to deal with, very comfortable because they explained and answered all your questions. Just LOVED Dr. Altman
Jun 25, 2014
very nice, all were nice. I felt good when I left as to the out come.
Jun 25, 2014
excellent overall experience
Jun 25, 2014
I had very good care during my visit.
Jun 24, 2014
The eye exam was very comprehensive and the staff were very knowledgeable.
Jun 24, 2014
It is always a pleasure to go to your office. The doctor is so good.
Jun 24, 2014
I was very pleased with your staff, very welcoming, professional visit.
Jun 23, 2014
I was about 2 hours early and I got an appointment right away. Everyone is friendly and polite!
Jun 21, 2014
Everyone I encountered was pleasant and able to explain my situation, and give advance notice of any discomfort I might feel
Jun 21, 2014
I waited for 1&1/2 hours to be seen
Jun 19, 2014
Doctor Ruggerio is number one in my book, I have been going to him for 10-15 years.
Jun 19, 2014
I had a great visit. I have nothing but superlatives to report about all of the doctors and staff who have taken care of me and my family over many years.
Jun 18, 2014
no improvements necessary
Jun 18, 2014
Make sure the patients files are being updated. They confirmed the insurance over the phone but upon arrival had the old insurance printed on the form. And this patient has been here earlier this year with the current insurance.
Jun 18, 2014
My visit was excellent. Ron was the technician who did the visual field test. He was knowledgeable, explained what he was doing and was pleasant to be with.
Jun 18, 2014
excellent and very professional all around. I always enjoy talking with Dr. Mathias
Jun 17, 2014
Dr Johar and Jeanette were informative and easy to talk with.
Jun 17, 2014
I could not be more pleased with my visit th Danbury Eye Physicians and surgeons. It's great to have the optical shop right there on site. They have an incredible selection of frames and the staff is extremely helpful.
Jun 17, 2014
My visit at Dr. Marcone's office is always pleasant....could use some new magazines in the office, thought....Anne Marie in the Optical Ctr. was wonderful. Everyone in both offices are friendly and efficient.
Jun 15, 2014
Not a thing! I was amazed to find out, I did not need cataracts surgery, only glasses?
Jun 15, 2014
I think Danbury Eye Care is excellent
Jun 14, 2014
He is the best ophthalmologist I have ever met! A wonderful physician and compassionate practitioner.
Jun 14, 2014
The doctors and staff at Danbury Eye Physicians are always very pleasant and very thorough.
Jun 13, 2014
I left very satisfied with my care
Jun 13, 2014
love dr Falkenstein Great Doctor and person
Jun 13, 2014
I was very disappointed with Dr. Mathias. I asked to speak to him privately before he saw my 15 year old son. Not only did he dismiss me with a Joker (ref to Batman) exaggerated smile and not speak to me, he tried to embarrass me in front of my 15 yo son by telling him that I had private information to share with the doctor without my son presence. Not only was it unprofessional, he completely dismissed my role as a mother and parent of my son. As I told dr. Mathias , my son is the youngest of FIVE children, and never have I ever been treated so disrespectfully from a health care provider. As a nurse practitioner myself and co-owner of a private Article 28 medical center NY and a new ambulatory surgery center in NY ( MEDALLIANCE & AVICENNA ... Bronx, NY) I am appalled of Dr. Mathias behavior.
Jun 13, 2014
Dr marcone is the best.
Jun 12, 2014
Email appt. reminders are Great. Loss of the Confirm button is disappointing though. Dr. Scartozzi still missing from Providers, can't book or change appointments online :-(
Jun 12, 2014
I certainly appreciate your expertise and certainly wish I had been on board a long time ago!
Jun 12, 2014
Five stars--and I can see them! Don Gregory
Jun 12, 2014
I always feel very welcomed when I come in for appointments,and very relaxed with the Doctors that I have seen to date. I do not think there is a need to change anything,and presently can not think of any additional services that should be added.
Jun 12, 2014
everyone very friendly and helpful...thank you!
Jun 12, 2014
but not to the doctor I saw on my recent visit. I called with a problem (a sick visit) and took the appt. I waited over an hour and she was not very warm or concerned. Not what I have experienced at Danbury Eye before, : (
Jun 11, 2014
The office was unusually busy during my visit, and things felt rushed and somewhat stressed. Days like this happen to the best of us! I expect that things will be back to their typical exemplary state during my next visit.
Jun 11, 2014
The office was unusually busy during my visit, and things felt rushed and somewhat stressed. Days like this happen to the best of us! I expect that things will be back to their typical exemplary state during my next visit.
Jun 11, 2014
The doctor was extremely friendly and Claudia, the assistant, was extremely nice and caring.
Jun 11, 2014
You do it right/!~! Love Heather Mellin!!!
Jun 11, 2014
always pleased with staff and doctors
Jun 11, 2014
My only concern is that I called ahead of time to ensure insurance coverage was in place and was told yes. After my appt I called the ins co and was told you only accepted workers comp or auto accidents and I am now concerned it is NOT covered. A professional courtesy (I am an RN) of a discount if I have to pay for the visit would be greatly appreciated! Thank You
Jun 11, 2014
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Jun 10, 2014
It was an emergency and I was seen without an appointment within 40 mins, I was very happy with how I was treated and how fast they got me in knowing how uncomfortable I was and the pain I was in. There is a hope for healthcare if others follow this example in care and understanding !
Jun 10, 2014
I was very impressed and left satisfied. Staff very friendly and competent.
Jun 10, 2014
Everyone was pleasant and efficient. Dr. Ruggerio is the Best.
Jun 10, 2014
Only thing I can think of is to cut down on Waiting times.
Jun 9, 2014
Long-time patient of this practice and every visit is smooth. Would recommend this group to anyone.
Jun 8, 2014
No need to change anything. Every one treat you with respect.
Jun 7, 2014
Doctors and the techs should not call their clients sweatheart or sweety. They should be called by their first name or by their last name and add Mr, Mrs, Ms.
Jun 6, 2014
Dr, Altman is terrific, exceeded only by his staff---MS
Jun 6, 2014
I could see you run a busy practice.. . Still would like to be call at my appointment time.
Jun 6, 2014
Everything went, from a clinical point of view; the tech who did my visual field test was very good. the only problem was that I had to wait about 45 minutes for the doctor to see me, sitting in the exam chair in his work space. If that had been 5 minutes or less, I would have rated the whole experience excellent.
Jun 6, 2014
Once I got into room I sat there for 30 mins. Way too long!
Jun 5, 2014
Have the TV's on in the waiting areas.
Jun 5, 2014
The wait time is always too long. I know that there is wait time for the eyes to dilate. But it is always way too long.
Jun 5, 2014
I would like that the dr. gave me a letter for my boss but he couldn't. maybe he could try to do something else.
Jun 4, 2014
One of the best doctors visit I have had
Jun 4, 2014
The eye test -- asking "Whick is better -- this or that?" I felt that it was hard to answer going so quickly and not enough explanation. I really don't trust the new prescription for glasses.
Jun 4, 2014
Dr Zuckerman did LASIK for me and my vision is great!
Jun 4, 2014
Dr. Zuckerman was very professional. I thought he was very sincere and honest. I plan on having surgery with him in the near future. Thank you.
Jun 3, 2014
The staff at Danbury Eye are top notch. Just keep doing what you're doing now.
Jun 3, 2014
It was a great visit, and I appreciate the aquarium on TV for while eyes are dilating. Great distraction. Excellent visit. Thank you
Jun 3, 2014
I have been going to Danbury Eye Physicians for 18 years and they are the tops!
Jun 3, 2014
Questions relating to optical issues were not answered, my visit yesterday was for a hearing test.
Jun 3, 2014
Excellent visit, as usual.
Jun 3, 2014
I had no problem visit went well
Jun 3, 2014
Very impressed with physician.
Jun 2, 2014
Your survey is too demanding.
Jun 1, 2014
I think you need to send prep patients,me,home with pre op and post op information. I am almost clueless especially on what I need to prepare for aftercare preparations. Finding out after thr procedure is a little late.
Jun 1, 2014
Everything was great. The staff is efficient and friendly.
May 31, 2014
It was professional, efficient and friendly.
May 30, 2014
Dr Falkinstein was great.
May 30, 2014
I am always happy with Dr. Rogeiro (spell_) he is a fantastic and caring doctor and I wish there were more like him.
May 30, 2014
Outstanding and excellent professional vision care.
May 30, 2014
Seemed to go more smoothly and with less time waiting than in the past.
May 29, 2014
Get internet on iPad and phone
May 29, 2014
it is just fine ---alittle wait time is to be exspected--------
May 23, 2014
I was treated very professionally at your office..very happy with seeing Dr. Ruggiero, cannot think of any new changes to make.
May 23, 2014
Change nothing. Keep doing what you are doing now. It's great.
May 23, 2014
friendly staff and extremely professional
May 22, 2014
As always Dr Marcone is so pleasant, knowledgable and patient.
May 22, 2014
When I checked in at the front desk, I was greeted by two very friendly women with big smiles. This friendly attitude continued with the gentleman that walked me to the exam room. I was very frustrated with my eye issue, as I was on my third Doctor, trying to get treatment. Turns out I had been miss-diagnosed. Dr. Johar prescribed the proper medicine. Its been 24 hours and my eye already feels better.
May 21, 2014
My only suggestion would be to have better signage to find the restroom.
May 21, 2014
I was late 5 min. for my appointment. It was no problem and I was seing on time.
May 21, 2014
Everything is great I even bought a new pair of glaases at the Optical shop
May 21, 2014
Staff have always been friendly and accommodating over the years.
May 21, 2014
A patient for 30 years.would not go anywhere else for my eye care.
May 20, 2014
Most well run office we visit! Always impressed.
May 20, 2014
Everyone was very friendly and made this a great experience. I found I need glasses but was surprised that contacts were not discussed. I may need to follow up on them to see of they are a possibility.
May 20, 2014
Appreciated being able to get a same day appointment because of an infection, but had to wait one hour past my appointment time. I realize that I was being fitted in so this did not upset me. I am grateful for the caring person Dr. Ruggerio is.
May 20, 2014
We love over here service
May 20, 2014
The receptionists could be more attentive and pleasant!
May 20, 2014
I needed to see a doctor on the same day I called for an appointment. After asking me a few questions, the staff knew that I needed to see someone ASAP. They were extremely helpful in getting me an appointment that day. Fortunately all turned out well and my mind was put at rest.
May 20, 2014
The service was pretty good; I had a bit of a wait but that was kind of my fault.
May 19, 2014
Everything was Excellent!
May 18, 2014
Everything was excellent!!
May 18, 2014
I have never had a bad experience at the office everyone is always friendly
May 17, 2014
I would prefer not to feel rushed even if your last patient of the day. I also work so it's convenient for me to make a last appt. I understand you want to finish up but would appreciate that little extra time.
May 17, 2014
Very impressed with every thing
May 17, 2014
As always I had a great experience at Danbury Eye Physicians
May 17, 2014
No comment. My exam went very well.
May 16, 2014
I was very pleased with my visit and the staff.
May 16, 2014
Nothing to complain about
May 16, 2014
Almost everyone in my family are your patients.
May 16, 2014
No changes needed great service as ususal
May 16, 2014
M. Sloat - Elaine Raccio was very professional and took the time to fully explain hearing issues and solutions and answer questions.
May 16, 2014
all the team memnber from the office are very friendly, my kids and me love to go see Dr. Todd she is very sweet. The service is excellent from the staff office to doctor and shop.
May 16, 2014
Especially pleased with Cheryl. She was friendly,very knowledgeable in her job and has good communication skills.
May 15, 2014
I was very satisfied with the courteous care given to me from my phone call to Tammi right to the end of the appt - very professional. You can tell that it is a very happy place to work. I am pleased with the speed of getting my eyes taken care of so quickly as well. (My appt next week with Dr. Archna)Thank You! I look forward to getting these cataracts fixed as it is just so difficult to see which totally interferes with working. Thank You everyone so much for getting me in so quickly and Thank You Dr. Scartozzi for taking the time to fit me into your busy schedule. You all have my vote! Sincerely, Deborah Milazzo I can barely see what i typed;-)
May 14, 2014
As always Dr Paul and his staff were all excellent.
May 14, 2014
Everything about Danbury Eye Physicians and Surgeons is professional.The quality of care is excellent.
May 14, 2014
Dr Todd was great very friendly and knowledgeable took the time to explain everything no rushing highly recommend Dr todd.
May 14, 2014
Dr.Todd and her team always do a great job. No issues or waits.
May 14, 2014
Very professional. Dr. took much time explaining my condition.
May 13, 2014
Staff was extremely caring and prompt. I had an allergic problem with my eyes and they were helpful in having me be seen right away and having an immediate solution which worked. Thank you.
May 13, 2014
BesT EXAM i HAVE EVER HAD, GREAT EXPERIANCE THANKS
May 13, 2014
A Written Summary of the Visit would be helpful.
May 10, 2014
You are already perfection!
May 10, 2014
The clinical part of the visit was efficient, but not rushed. My questions and concerns were answered + responded to my satisfaction.
May 10, 2014
Visit before this one we waited 50 minutes to see Dr & that is unacceptable. I will bring my mother elsewhere if this happens again. Actually it won't as I will leave after 15 minutes. We are paying your company for a service and expect to be treated as a valuable consumer. Personnel at office all very nice & personable.
May 10, 2014
Terrific service and care!
May 10, 2014
Everything was good. Little waiting if any. Staff was great. Thanks
May 10, 2014
The MD and staff were excellent but the waiting time was totally unacceptable!
May 9, 2014
As usual, Dr Mathias and his staff are outstanding.
May 8, 2014
My visit is always a pleasant experience. The women behind the counters are always very nice, smiling people. Everyone is very prompt. I have total confidence in my doctor. He gets right to the point & wears elegant shoes.
May 8, 2014
Staff is friendly wait times are low.
May 8, 2014
Professional, thorough.
May 8, 2014
We were very pleased with every aspect of Danbury Eye.
May 7, 2014
We were enormously pleased with the efficiency and friendliness of the staff. We consider ourselves very fortunate to have Danbury Eye and Dr. Scartozzi
May 7, 2014
Very pleasant exam. Finally found an eye doctor that I do not hate.
May 6, 2014
Thorough/Excellent/Very Helpful
May 3, 2014
Dr. Marcone is wonderful.
May 3, 2014
I have a serious problem with the fact that no one in your office Notified me that I was out of Network. Not once did your staff make me aware That I would be paying out of pocket! Why?? The first thing they asked me for was my insurance. They should have told me they do not participate with vision insurance.
May 2, 2014
Your written summery did not agree with your oral assessment. And it did not include any evaluation of my vision ( eg 20/20 etc ).
May 2, 2014
staff is always personable, just wished you had sattelite offices closer to home.. drs. have always given excellent care...
May 2, 2014
Dr. Falkenstein is the greatest. I will hate to see him fully retire.
May 2, 2014
Great team work through our the office
May 2, 2014
Always satisfied with my doctors and my visits.
May 2, 2014
Everyone is professional and caring--can't say enough good things!
May 1, 2014
Danbury Eye Physicians Survey
Apr 30, 2014
I am so overwhelmed with the internet I would like to see less of these surveys are they really worth the money you spend to develop them?
Apr 30, 2014
Would like to see your practice provide patients a $25 gift card if they have to wait over 30 minutes. Our time is as valuable as yours!
Apr 30, 2014
Thank you for seeing me on the same day I called for an appointment.
Apr 29, 2014
EXTREMELY professional. The most extensive eye examination I've every had.
Apr 29, 2014
Everything war really good.
Apr 29, 2014
was the tech in training? she was not very friendly, tentative in technical aspects, monosyllabic
Apr 29, 2014
OK - got directed back to my contat lens provider. should ahve tried to track her down in the first place.
Apr 28, 2014
would like shorter times between procedures
Apr 28, 2014
My two doctors have always given me excellent care.
Apr 26, 2014
Everything is wonderful !!!
Apr 26, 2014
All aspect of the appointment were handled appropriately.
Apr 26, 2014
I am always pleased with the service.
Apr 25, 2014
She is an excellent doctor and explains things very well.
Apr 25, 2014
I found everything to be great and I would not change a thing. Everyone was very helpful and kind
Apr 24, 2014
My first visit was Great!!
Apr 23, 2014
Always very satisfied with the wait time and interactions with staff at this office.
Apr 23, 2014
I was so impressed with all of their state of the art equipment. It made the exam go very quickly yet thorough. Would refer anyone to them!
Apr 23, 2014
The associate who took tested my eyes before the doctor was very informative and friendly. The doctor..as always is a true professional...gentle and caring. I travel from Pawling, NY to come to Danbury. I would not go anywhere else for the care of my eyes.
Apr 21, 2014
Everyone was very friendly towards my daughter and made her feel at ease, even though she is still not thrilled about having to wear glasses, she had a good experience.
Apr 21, 2014
Should have your computers set up to make appointments a year ahead instead of six months. Appointments fall through the cracks.
Apr 19, 2014
I was very pleased with my visit. The exam was quite thorough. Dr. Johar is an excellent physician, she has a lovely manner. Albert is very personable and professional, he is a great representative for your office. Jeannette was nice and kind too.
Apr 19, 2014
I have no comment at this time.
Apr 19, 2014
Dr Matt Paul and Fany are excellent
Apr 18, 2014
You might play calming or uplifting music instead of the TV which most people don't watch.
Apr 18, 2014
You received payments from my insurance company after i had paid in full for a special lens and testing. When i asked for the refund, I was told you had billed this incorrectly and you would rebill so the insurance company could ask for the money back. I have now been told that you billed incorrectly for service performed in 2010 and that the office would now ask for payment from me from 2010 . I decided to do this surgery in 2013 rather than in 2014 based on the repayment schedule from my current insurance company. The ineptness of your billing department more than outweighs the service received at my latest appoinment.
Apr 18, 2014
Dr. Paul Ruggiero was patient, experienced and kind, He gave me a thorough eye exam. I was very satisfied with the results of the exam.
Apr 18, 2014
Very efficient & friendly staff, courteous and very clean environment. Very nice doctor and technicians, answered all of my questions and I will send my husband for an exam very soon! Marie-Christine Girton
Apr 17, 2014
Always a very lovely staff. Thank you
Apr 17, 2014
Very pleased with everything for years.
Apr 17, 2014
Bathroom needs frequent serviceing
Apr 16, 2014
I have three children who go to the New Milford office. We have never had a bad experience with an appointment or in the optical shop. The staff is always friendly and helpful. Dr. Todd has alwsys been great with my kids.
Apr 16, 2014
Dr. Ruggiero listened to all my questions and did a thorough investigation to all problems and I left completely satisfied
Apr 16, 2014
I like it here at the Danbury Eye because they help you recogniE the problems you have with your eyes.
Apr 15, 2014
The doctor was great. The staff needs to be trained better.
Apr 15, 2014
It's hard to improve on Dr Falkenstein.
Apr 14, 2014
Would like a bigger eye glass selection in the new Milford office
Apr 12, 2014
Everyone was delightful and professional.
Apr 12, 2014
I have always been satisfied with my visits and all questions answered. also staff is very friendly and helpful and puts you at ease
Apr 11, 2014
My wife has dementia. Dr. Johar was outstanding with her patience and caring while providing the examination of my wife
Apr 11, 2014
Staff and Dr Ruggiero are very friendly and efficient. Highly recommended.
Apr 11, 2014
Was told I would have to see another follow up Doctor and the next appt was 2 months from now. However, they did follow up when they had a cancellation for a sooner appt, so I appreciate that
Apr 11, 2014
I would recommend Danbury Eye to any one who has eye problems. The Doctors and staff are very friendly and I always feel comfortable at every appointment.
Apr 11, 2014
Dr. Johar is one of the most competent and friendly doctor.
Apr 11, 2014
Elaine Raccio educated me on a number of things; she was delightful and came away feeling a lot better than when I went in.
Apr 10, 2014
Office staff very pleasant, doctor was great with my daughter and explained things fully in terms I could understand, and optical shop was very helpful! Overall a very pleasant experience for both my daughter and I!
Apr 10, 2014
Doctor Altman was terrific. Very nice and explained everything- also he didn't act rushed- which most doctors do act.
Apr 10, 2014
Advertise your hearing services more.
Apr 10, 2014
Was very pleased with our experience. My son enjoyed his visit with Dr. Mathias.
Apr 10, 2014
Staff is professional , knowledgable and friendly.
Apr 10, 2014
Wait time in moving from one step/test to the next has been nicely reduced ... efficient process.
Apr 10, 2014
My visit was very informative. Dr Zamecki was extremely professional and explained my situation thoroughly. Thank you for seeing me
Apr 8, 2014
Go back to having "real tv" in waiting room instead of eye care info only.
Apr 8, 2014
Everything was very good and professional
Apr 5, 2014
over a hour just to see the DR
Apr 5, 2014
Dr. Johar is a caring, intelligent, professional opthomalogist. She provides a clear understanding of the condition of the eye and the options available. Her follow up always covers everything we discuss. She has a very pleasant personality and is a good listener. I recommend her to anyone looking for a good eye doctor.
Apr 5, 2014
Very professional staff and organization. Excellent facility.
Apr 5, 2014
Great visit, extremely satisfied
Apr 5, 2014
Proffessional, efficient, staff. Thank you for being so caring.
Apr 4, 2014
Staff was all very helpful, courteous, professional. Everything was well explained .
Apr 4, 2014
The receptionist greeted me right away. Tara was friendly and patient. Doctor Paul was prompt and professional. Over all better experience than I have had in the past.
Apr 4, 2014
Not sure why the hearing aid people are part of your group. I have just had an audiologist examine my hearing, and have his report. Why was I given another? If the eye doctor needed the report, he need only ask. The marketing of hearing aids seems to diminish the level of medical trust we accord to our eye Doctors. All the staff that worked with me were professional and helpful, at every turn. However, the email I received 4 hours ago about hearing loss further nagged at my discomfort.
Apr 3, 2014
The receptionist are not customer friendly. I understand that they were very busy but they are the first point of contact and their attitudes needs improvement. As an African American I felt that their behavior was subjected me to a feeling of being discriminated. Because I observed their interaction to other patients was different.
Apr 3, 2014
An acknowlegement that the staff is running behind would be great. Other than that no concerns with the treatment.
Apr 3, 2014
Very welcoming and patient friendly environment, thanks for the great experience
Apr 2, 2014
Everyone encountered is always very pleasant.
Apr 2, 2014
I find the multiple appointment reminders annoying. I'm a reliable person and don't need to be reminded.
Apr 2, 2014
Thank you Dr. Zuckerman. Rosemary Nahley
Apr 2, 2014
I felt very well taken care of. Thank you. ps survey doesn't allow me to erase the mistake entry on the optical shop which i did not visit
Apr 2, 2014
Dr. Mathias is wonderful with children and is also my eye doctor. Can't say enough about him!
Apr 2, 2014
No complaints - a positive experience with reception, assistant and doctor.
Apr 1, 2014
Very professional staff, helpful, and knowledgeable.
Apr 1, 2014
Professional and courteous
Apr 1, 2014
There just always seems to be a wait, especially in the optical center. Perhaps having more staff would be helpful instead of just one person on. I went in to pick up contacts and the wait for them was ridiculous.
Apr 1, 2014
Please don't change a thing. You guys are awesome!
Mar 29, 2014
I found the staff and Dr. very professional.
Mar 29, 2014
Everything was very professional.
Mar 29, 2014
excellent service. I feel very secure with my optical teem looking after my eyesight.
Mar 29, 2014
service was very good i just had a couple questions after i left and wish i could have asked sooner
Mar 28, 2014
I was delighted with my doctor, the entire staff, and highly recommend others to feel good and comfortable with the doctors and care.
Mar 28, 2014
Love your office and especially Dr. Mathias.
Mar 28, 2014
I think you all do a great job! Thanks
Mar 28, 2014
Big thank you to Dr. Mathias and his wonderful staff!!!
Mar 27, 2014
Dr. Marcone is amazing with children!!! I love how she treats my girls!
Mar 27, 2014
Everything was great. Keep up the good work!
Mar 27, 2014
As a State of CT employee, my spouse and I are required to get a "vision exam". My insurance, Oxford, covers eye exams, yet, when my husband went there last year for an exam, he left after being told by front desk staff that Oxford may not cover. When I inquired last year, I was told by ofc mgr that your office is involved with the Atty. General's Ofc in a dispute with Oxford reimbursement. The ofc mgr apologized that my husband was sent away. When I called this year to make my appt., I asked if the Oxford issue had been resolved, and I was told that reimbursement would not be known until AFTER the exam was done. So, after Dr. Todd examined me yesterday, I said, "I don't typically talk to doctors about unsurance, but you should know that I am a state employee, and we are required to get eye exams, and our insurance covers the exam, and your ofc takes my insurance, YET, my husband was turned away last year (went somewhere else to get exam) my # 203-730-5468...
Mar 27, 2014
The appointment was for 4:00 and did not see the Doctor till almost 5. Also, when the appt was made noboday indicated that it should have been scheduled for a full check-up and this appt. was only a follow-up which means at some point we need to come back. The whole experience on 3-26 was dissapointing.
Mar 27, 2014
Thank you for the great service .
Mar 26, 2014
Dr Daccache is an excellent doctor and keeps me informed of all issues regarding the healing process that has taken place after my surgery. I would recommend him to anyone that had concerns regarding their vision.
Mar 26, 2014
I was much impressed. Last time I waited to be seen for over an hour and I believe I was miss diagnosed. This time, however, things went very well. Dr.Zemeckis was polite, very sweet and efficient. I would also like to compliment Jeanette Davis. She's very precise and fun to talk with. Both were kind and patient with my daughter.
Mar 26, 2014
I had a positve visit but wished I had asked a few more questions.
Mar 25, 2014
Services rendered were great.
Mar 25, 2014
The Front Desk Staff could be friendlier/more welcoming; on the phone too. Same for the assistants who first help in the exam room. The doctors are great though!
Mar 24, 2014
Increase glass wear selection
Mar 22, 2014
The past visit was fine. At other visits I'd have to wait a long time to be brought to the back.
Mar 22, 2014
Everyone is always friendly and very helpful. It is a pleasure to deal with all the offices.
Mar 22, 2014
A 30 year patient who has never had anything but excellent service, advice, and care.
Mar 21, 2014
Service was excellent- office is a bit large,and can feel overwhelming but staff is terrific
Mar 21, 2014
Doctor explained everything in common people lanuage .That was easy to understand..
Mar 21, 2014
Need to expand your facility to have more examination rooms.
Mar 21, 2014
no changes - staff is wonderful Survey - question 5 needs an option of Not Applicable and the ability to skip Question 6....I did not visit the Optical Shop.
Mar 21, 2014
again, what does this mean?
Mar 21, 2014
Dr. Mathias is THE BEST for children's eye care. Not only is he an excellent physician, he truly cares for his patients, enjoys kids and relates to them with respect at THEIR level always. His sense of humor with the kids makes them able to interact with him during the visits and not be scared!
Mar 21, 2014
The staff is polite, Dr. Altman is excellent and my dad loves him, but we always have to wait an extraordinary length of time to see him. My dad is 97 and gets tired very easily. It would be good to be taken in a more timely way. Our visits to his cardiologist, Dr. Harvey Kramer, are always quick - no waiting. Maybe they have some magic they can share.
Mar 21, 2014
I really like Dr. Jangi and her staff is wonderful.
Mar 20, 2014
I arrived early for my appointment and was very pleasantly surprised to be seen earlier by the staff person and by Dr. Ruggiero.
Mar 20, 2014
My eye health has always been addressed. Everyone is caring and happy. I feel a sense of its Ok when I leave the office. Thanks
Mar 19, 2014
Finding my way back to the front desk--not a vision issue--was a challenge. It's maze-like for the directionally inept. Otherwise, great job!
Mar 19, 2014
My appointment was on time and Dr. Marcone was very helpful
Mar 19, 2014
A very pleasant experience with true professionals. I was very pleased with my visit.
Mar 18, 2014
EXCELENT!!! now I have an eye DR & eyeglass place I feel comfortable with & like.
Mar 18, 2014
I really enjoyed Dr. Marcone personality very friendly and makes you feel at ease. But I left not feeling as though I totally understood my issues.
Mar 17, 2014
I have had nothing but positive experiences with both Dr. Scartozzi and Dr. Paul. I would highly recommend both of them!
Mar 17, 2014
I have to compliment the staff for making sure everything is up to date when I signed in and also that I was within 10 min. of my appt. when I was called to be tested.
Mar 16, 2014
I was pleasantly surprised......this was the first time I didn't wait an inexcusable length of time to see Dr. Altman. I waited a bit but not nearly as long as usual.
Mar 15, 2014
Would like definitions for opthalmology terms in Patient Plan, i.e., presbyopia or senile nuclear sclerosis ou.
Mar 15, 2014
A significant back-up of patients caused an excessive wait time
Mar 14, 2014
Overall a good experience, staff was helpful and answered any question I had.
Mar 14, 2014
As always, everything was great. The staff is not only very friendly, but leave no doubt they know what they are doing. Would recommend, and have, to anyone. Thanks.
Mar 14, 2014
Dr. Altman is truly a marvelous surgeon and opthamologist. Pattie and Roseanne in the Optical Dept. are excellent technicians.
Mar 14, 2014
they are good for what they do they been very helpful and kind
Mar 14, 2014
Dr Jange is a very caring person
Mar 14, 2014
Your staff makes the visit as easy and informative as possible.Thanks all at Danbury Eye. Jane Ostrander
Mar 14, 2014
Information shared with spouse. The Dr. Should have called me in considering info in the Records.
Mar 14, 2014
I had a good visit, as always. The doctors I see are excellent.
Mar 14, 2014
Excellent service and commitment from top to bottom as far as the people taking care of me.
Mar 14, 2014
I wouldn't change a thing. Everyone was pleasant and very helpful. Thank you.
Mar 14, 2014
Regular office visit. No problems
Mar 14, 2014
Friendly service. No issues
Mar 14, 2014
prompt courteous and professional
Mar 14, 2014
Dr Ehrlich was very calming and professional. He explained everything during my procedure which was very comforting. I would definitely refer Dr Ehrlich to family and friends.
Mar 14, 2014
As always, I experienced a professional staff and positive visit.
Mar 14, 2014
none , if it isn't broke , don't fix it !!!!
Mar 14, 2014
I have been a patient of Dr.Paul's for more than 15 years. I feel very relaxed with him and his professional staff.
Mar 14, 2014
Excellent service! Thank you!
Mar 14, 2014
All the specialties in one location and excellent doctors in every area. Nobody even comes close. Trust your vision to these folks with confidence you will receive the highest quality and professional care and personal consideration.
Mar 14, 2014
DON'T CHANGE A THING! Everyone in the office is top-notch, professional, and extremely caring. I wish all medical offices follwed your model!
Mar 14, 2014
Nothing to add at this time
Mar 14, 2014
I made an appointment for a Tuesday, and when I called that morning to comfirm it, I was told my appointment for for Wednesday. Then, when I came in Wednesday I was told I missed my Tuesday appointment. I think there is some confusion when people look up the appointments.
Mar 14, 2014
Do't change a thing - I always feel my eyes are safe when I leave.
Mar 13, 2014
Excellent care as always by Dr. Ruggiero. My first visit to the New Milford office. I enjoyed the relative calm quiet environment.
Mar 12, 2014
I anticipate a problem with my insurance and have asked for help from staff to make sure my claim is processed properly. Soem members of the staff were receptive to this and some were not.
Mar 11, 2014
Satisfactory in all respects
Mar 10, 2014
I thought Dr. Mathias did a great job explaining my diagnosis and treatment options. However, it was a lot of information to digest, so I particularly liked that I was provided with an information sheet for each diagnosis. Instead of relying on information on the internet, I had a thorough explanation provided by the doctor which was very helpful.
Mar 10, 2014
no need to change anything. My visit was very positive. Thank you.
Mar 9, 2014
I had something in my eye, your staff got me in at a time where I didn't have to leave work early. Thank You
Mar 9, 2014
Ray did my visual field and he is just teriffic! Clone him!
Mar 9, 2014
I feel very confident with the care I always receive at this practice. Thankyou.
Mar 8, 2014
We were rushed out at the end of our appointment because the office was closing for lunch. The staff across the hall took 20 minutes to schedule our follow up appointments as they were also handling incoming calls. The girl who did the initial tests with us didn't seem interested.
Mar 7, 2014
Dr. Ruggiero was most helpful and understanding of my needs. Dr. Ruggiero is patient when explaining what needs to be done. I would highly recommend him.
Mar 7, 2014
I wonder if I'll go blind?
Mar 7, 2014
Gail was great in the visual field area.
Mar 7, 2014
The service and friendliness is markedly improved over the last several years. Updates via e-mail is a great idea, addition and value. You're really making strong headway toward becoming more "user friendly". Don't rest on your laurels, but do keep up (and even improve upon)your good progress!
Mar 7, 2014
The waiting time felt awfully long after the first two tests,
Mar 6, 2014
Great place to go for opthamologic care.
Mar 5, 2014
Everyone was friendly, professional and efficient.
Mar 5, 2014
The staff is not very friendly. The technician did not introduce herself. I had to ask questions to understand what was being done to me. I think I received good care but I will look for a friendlier and more engaging staff, including the doctor. The Optical staff was very friendly and seemed knowledgeable.
Mar 2, 2014
Going to the optical shop working with Gina was a very pleasant experience. She was very kind and helpful teaching me how to use my new contacts. Thanks Gina :)
Mar 2, 2014
Excellent experience as always. Competent team, and great Doctors! I highly recommend this group.
Mar 1, 2014
My daughter was very comfortable through the entire exam- she felt safe, and we received friendly and attentive care.
Mar 1, 2014
great service, very knowledgable and personable staff, from reception to check out. i felt very well informed and "taken care of " throughout my appointment. will always recommend danbury eye!
Feb 28, 2014
Well run, efficient, pleasant and friendly - hard to top this! Very pleasant - and we just love Dr. Faulkenstein!!
Feb 28, 2014
Our visit was wonderful! Easy to make an appointment, friendly staff, thorough explanation of babies' current status!
Feb 26, 2014
I love dr marconi! She is to the point helpful honest and never prescribes anything that I don't really need. She listens asks questions and is very thorough
Feb 26, 2014
doctor hurt my eye and i missed a school class because i had to wait over 1 hour
Feb 26, 2014
The waiting between the visit
Feb 26, 2014
I wouldn't change a thing.
Feb 25, 2014
Review and explanation of cost and insurance priv. and medicare
Feb 25, 2014
Please remove social security numbers from patient records. For this reason alone I would hesitate to refer friends to you.
Feb 23, 2014
Aside perhaps from installing a cafeteria, I don't see how you could improve on the excellent service you now provide
Feb 21, 2014
Dr. Ruggiero is highly professional...
Feb 21, 2014
A totally satisfying visit.
Feb 20, 2014
Everything was fine. Very professional and also a nice personal feel.
Feb 20, 2014
Loved the New Milford office!
Feb 19, 2014
I was pleased with all aspects of my visit and treatment.
Feb 19, 2014
Keep up the excellent service that you offer
Feb 19, 2014
GOOD TO DATE-ASK ME AGAIN AFTER THE OPERATION
Feb 19, 2014
Eye appointment was a very pleasant visit!
Feb 18, 2014
Everyone I saw, from receptionists to the doctor himself was extremely pleasant and helpful. If I forgot to ask some questions,that's my own faultnot that of the staff.
Feb 18, 2014
No problems - everything went quickly, and I had no issues.
Feb 17, 2014
I am very happy with your office
Feb 14, 2014
Tell me when my next appointment is and with whom so I can schedule the cataracts to be removed promptly
Feb 13, 2014
Dr. Scartozzi & Heather are far superior than service or expectation of service. The care, profisiency, and understanding exceed all. I am more than pleased, especially with the supportive care from Heather.
Feb 13, 2014
Came in somewhat apprehensive after referral resulting from routine eye examination. I left comfortable that all was OK. That's about as good as it gets. Highly recommend!!!
Feb 13, 2014
I always have a great experience! I trust my doctor 100%.
Feb 13, 2014
Went for a hearing teat. Very informative.
Feb 13, 2014
drs. Zuckerman and his colleagues were all warm, helpful, and reassuring from start to finish. I received an ongoing account of all procedure and much appreciate what and how everything was done.
Feb 13, 2014
This was my first exam at Danbury Eye. It was very thorough and everyone took the time to answer my questions.
Feb 12, 2014
Everyone in the office was professional and friendly. No waiting!
Feb 12, 2014
Great visit, very thorough .
Feb 12, 2014
from reminders, to check-in to appointment to check-out, everything went so amazingly smooth. Best service at on Physicians office I've ever experienced.
Feb 12, 2014
Although a very busy office I never feel like I am not being treated as a special person. I do bring my e-reader to the visit, but never have the time to read which is a good thing. The tech was fantastic and professional.
Feb 12, 2014
was very satisfy with the check up.
Feb 11, 2014
Ron, the person who does the optical field test is really great - explains everything and is very nice and caring.
Feb 11, 2014
Thank you, Dr. Zuckerman! Always nice to see you :)
Feb 11, 2014
I asked to be seen because I was having trouble with seeing the road at night and explained that to the scheduler when I booked the appt. Went through the normal vision routine - they determined their was a slight change in vision. Stated to the doctor that even with the " adjustment" to my vision thru the lens I could not focus in clearly on the letters. They told me the script was based on my response ( even though whether I picked option 1 or 2 did not make me see any clearer). I then asked about the problem I originally booked the appt for which was driving at night I was told there was nothing they could do about that. I feel I wasted my time and money on this visit
Feb 9, 2014
Visit went very well --- excelent service from all!
Feb 8, 2014
Dr. Ruggiero was very, very positive and upbeat. This was very important as my spouse gets discouraged about her eyesight. This was a much better experience than we had the last time we visited. Thank you.
Feb 7, 2014
Booking PM appointments can result in too long waiting.
Feb 7, 2014
Lasik would be nice at 2k for both eyes that's affordable. Just a comment Sal
Feb 7, 2014
I have been an existing patient since you opened and previously with one of the two principlal owners whom since retired . Danbury Eye physicians is the BEST and I have only praise ,,,it is unfortunate that the growth of the business has increased so much that the service has gone tremendously down hill .There is NO WAY TO RECTIFY THIS as its called "PROGRESS" To bad the progress has made the service " SUCK"...there is no other way to discribe it and NO way to change it as the staff changes so much and are so not trained and it shows that they ( the staff only) really do not care ...This is in NO WAY directed to any of the PHYSICIANS...the PHYSICIANS are EXCELLENT ..its to bad it has come to this " MESS" however i have no alternative but to continue as a patient.. ( and we know NO ONE reads these anyway ) :((
Feb 7, 2014
My appointment was for 4:15 p.m. and I wasn't actually seen until 5:30. I left work early to be on time and was completely frustrated that I waited so long for a 3 minute followup appt. If your office is overwhelmed with urgent patients, please have the courtesy to give those patients who are not urgent (that can be seen another day) the option of rescheduling to a less hectic time. While Dr. Altman was apologetic, it came too late -- I was very unhappy and frustrated about the whole situation. I understand things happen that cause scheduling disruptions, but when that occurs to the tune of 75 minutes behind schedule, you should have a plan in place to reach out to your patients with rescheduling options. Some of us do have other commitments.
Feb 7, 2014
Everyone was very courteous and professional. Saw Dr. Altman and appreciate his concern and help. Look forward to seeing him again.
Feb 6, 2014
I enjoyed meeting Ron who ran my field test. We was very kind and made sure I was comfortable while taking the test.
Feb 5, 2014
The quality and care I received was excellent. From the receptionist to the technician and Dr. Paul, each was very thorough and professional.
Feb 5, 2014
Was given an appt. quickly, saw a great doctor that was very knowledgeable of my condition which was very reassuring. Overall a great experience.
Feb 5, 2014
My visit was not what I expected. Since I did not have my regular doctor, Dr. Johar, the doctor I did have was not very informative. I had to ask what the results of the test meant. She hardly said a word to me and once she got into the room after making me wait almost 20 minutes, I don't think she was in there more than five minutes.
Feb 5, 2014
Just to recap, I was very disappointed in the amount of time I have to wait for the doctor to come into the room and then when she did (not my regular doctor) she was very impersonal and did not explain anything very well.
Feb 5, 2014
Each time I come in I have to wait to be seen by the doctor after the initial procedures are completed. Sometimes it can be up to 40 minutes. Yesterday, it was about 20 minutes and I am just recovering from a total hip replacement which I had told them about.
Feb 5, 2014
I was able to schedule same-day appointment to address eye problem
Feb 5, 2014
I liked the New Milford Office. Danbury is much too busy and the wait was unbelievably long. New Milford was in and out. Liked Dr. Erlich.
Feb 5, 2014
The upstairs waiting area is a bit bright when you're eyes are dilated....wish the windows had a little darkening film or? I also thought the fluorescent lighting was a bit harsh...could use some table lamps to make the area a bit more homey.
Feb 4, 2014
Everyone was so pleasant and efficient. I really appreciate all that you do.
Feb 4, 2014
Please note my answer to question 2. I should have asked at the time, but Dr. Matthias mentioned that the options were do nothing, get a new prescription, and then he also mentioned three procedures would fix the problem. One for the eye muscle, and two lasix. The muscle was indicated to be under $800, but there was no mention for the Lasix. Insurance coveragee of any of this.
Feb 4, 2014
The staff was very friendly and helpful.
Feb 4, 2014
Appointment was as expected.
Feb 3, 2014
Great, Dr Zuckerman great doctor.
Feb 1, 2014
Always competent and professional
Feb 1, 2014
very satisfied and ready to schedule cataract surgery .
Feb 1, 2014
Dr. Mathias is good with kids, explains things on a level they can understand.
Jan 31, 2014
Dr. Ruggiero is just great and pleasant
Jan 31, 2014
Early morning are much more timely than afternoon appointments
Jan 31, 2014
Most doctor offices you wait and it seems they do not value your time--especially compared to their own. In this office that is not the experience--at least on this visit as well as a couple in the past.
Jan 31, 2014
Suite 102 is labeled 103. The sign directing patients to 102 is confusing!
Jan 30, 2014
I must say that I was extremely impressed. I was worried that a visit to the eye doctor would be traumatic for my 6 year old. Everyone was so nice and helpful and all the tests were made into fun games. My daughter actually asked when she can go back to the fun eye doctor. Would recommend your practice to anyone.
Jan 30, 2014
Very efficient and friendly staff.
Jan 30, 2014
My visits with Dr. Ruggiero have always been very thorough, pleasant and a comfortable experience. Dr. Ruggiero informed me what to expect with my cataract surgery scheduled for Feb. 11 and I am looking forward to this surgery under his care.
Jan 30, 2014
Love the doctor and staff at the office
Jan 29, 2014
Love it my children are so happy and treating so kindly
Jan 29, 2014
Visit was great. My only concern is that I was charged $5.00 too much for my copay. The receptionist indicated it was $40.00 but charged my card $45.00. Obviously one is not seeing clearly after eyes have been dilated. I realized the error the next day and called billing. I was told initially I would not get a refund until my claim was adjucated. I explained this was clearly the receptionist error and she agreed. I was placed on hold and she finally came back on the line. I gave her my credit card information and she issued a refund to my card. All this took time and I understand mistakes are made.
Jan 29, 2014
Dr. Todd was gracious and reassuring during my exam, and the whole staff was friendly and helpful.
Jan 29, 2014
I am an "old" patient and have always found my visits excellent !
Jan 28, 2014
Would refer friends or family to you
Jan 28, 2014
I feel like I'm visiting friends when I walk in. The staff is always so friendly and accommodating.
Jan 27, 2014
The New Milford office took me as a quasi-emergency. The care I received was very good.
Jan 26, 2014
Third seems to be the charm- this being our third ophthalmologist :D.
Jan 25, 2014
thank you to Dr. Z. for helping me !!
Jan 25, 2014
Everything was super. Dr. Todd was great at explaining everything and, I did not feel sick or nauseous at all, which has happened to me with other eye doctors. She was awesome!
Jan 25, 2014
Keep up the excellent work!
Jan 25, 2014
The waiting room is usually always crowded. In winter, there is not enough space on the coat rack so for me the coat, purse and book have to be dragged from one room to another.
Jan 25, 2014
Dr Mathias was highly recommended and he has helped my daughter with her diagnosis. The treatment plans are on target, the interaction between dr. Mathias and my daughter is amazing, great fun for my daughter, and he keeps her at ease and she trusts him. I tell everyone who asks about where she goes about dr. Mathias and his credibility.
Jan 25, 2014
THE REST ROOM SEEMS TO USUALLY BE IN NEED OF A CLEANING.
Jan 24, 2014
Dr. Paul was very informative
Jan 24, 2014
visit went well. nurse very nice and helpful.
Jan 24, 2014
Very quiet place and optician very friendly.
Jan 23, 2014
your office in New Milford is lovely and new! spacious and clean. friendly staff. thank you.
Jan 23, 2014
very pleased with services.
Jan 23, 2014
my doctor and staff are fantastic the greeting staff are very welcoming and friendly five stars all the way
Jan 23, 2014
very friendly, on time, gave all oral instructions in writing too.
Jan 23, 2014
My suggestion is to have clients pick glasses first, as my eyes got blurry....very hard to pick things later. Went to a local shop later that day...
Jan 23, 2014
accommodated request to get in quickly due to lost contact lens
Jan 23, 2014
don't change a thing.i have never had a problem and am extreamly happy with the intire opperation
Jan 22, 2014
On check out there was too much beauracracy in scheduling a session with a Specialist.
Jan 22, 2014
This was my first office visit with Dr. Scartozzi. I found him understanding, intelligent and very thorough with his exam. He explained the diagnosis in an easy to understand manner & patiently answered all my questions. I would definitely recommend him.
Jan 21, 2014
Dr. Scartozzi has given me back my eyesight! I'm so thankful and he is the nicest doctor ever. Doesn't rush you and makes you feel at ease as he examines the eyes.
Jan 21, 2014
All went well--in office procedure. Looking like a racoon today but by tomorrow or the day after or the day after that--all should be okay.
Jan 21, 2014
I think the pediactric office did a great job making a child feel comfortable. Dr. Marcone was great at making my son feeling comfortable with the situation!
Jan 21, 2014
Everything was great very friendly staff and I like having a doctor that is friendly and knows how to communicate with patients .. Some doctors see you as money and some actually care and Dr. Scartozzi showed his excellence in all areas at my appointment thanks again !!
Jan 21, 2014
I'm glad I switched to Danbury Eye as I learned something about my eyes that I had no clue about.
Jan 20, 2014
MY APPOINTMENT ALWAYS GOES GOOG. THE STAFF IS ALWAYS HAPPY AND FRIENDLY.
Jan 19, 2014
Fine service, friendly and attentive.
Jan 18, 2014
Robert not there so confusion reigned. Too many patients for girls to handle but tihey did nthe best they could under circumstances, Everyone nice as usual and Dr. Available right away.
Jan 18, 2014
I recommend your facility and Dr Paul to all my friends and family.
Jan 17, 2014
I was very pleased with Dr Zucherman(not sure that the name is accurate but Im sure you can figure it out its close. I was tired of coming back appointment after appointment without anything really done. I stressed that and he put eye plugs in right away! (which the previous eye person had recommended but needed the advice of one of the Drs) so she was right and I have confidence things are getting better! Thanks so much!!
Jan 16, 2014
Hi - could you please advise what my vision is based on the recent exam? bedderchristine@gmail.com Thanks!
Jan 16, 2014
my visit was very pleasant, however when I went to pick up my filled prescription (eye drops) the information on the bottle was different then what the doctor had told me(repeated twice) It was corrected by calling the office who asked the doctor and I was told I had the right information(not the computer)
Jan 16, 2014
Started with new doc and she was fantastic. Excellent exam one of the better ones I have ever had! Thank you!
Jan 16, 2014
I was not seeing very well when I left.so I stoped a Danbury harlley and asked gill who worked there and she said your eyes are diolTed where are your sun glasses they are suposed to give you? I said it never received any.& she was shocked oh well that's the way things go with me.i must say dr Z. Seems very knowledgable & very attractive
Jan 16, 2014
I was thrilled I was able to be seen the same day for an emergency. The staff was kind and reassuring .
Jan 15, 2014
Too long a wait to have films of eyes taken.
Jan 15, 2014
I was incredibly well received and treated. I look forward to seeing better!
Jan 14, 2014
I did not use the optical shop. I have been a patient for over 20 years. I am extremely pleased with the office in New Milford.
Jan 14, 2014
What will I do if/when Dr. Falkenstein retires?
Jan 14, 2014
Friendly knowledgable staff.
Jan 14, 2014
Everyone was great! Dr. Falkenstein was terrific!
Jan 14, 2014
Dr. Ehrlich was great, would recommend him to anyone! A good first visit to the eye doctor!
Jan 12, 2014
When arriving, reception was on phone. Would help if she acknowledged us with I'll be with u in a moment telling caller "one momsnt please" then return to call. Requires multi tasking. She was very sweet but I didn't know what to do but stand at desk and with hippa we heard conversation. Not her fault...however awkward. Other than this, practice is great!! Beautiful, clean offices, also. I'm borderline thinking of switching to ur practice.
Jan 12, 2014
Only observation / comment is the very confusing and elaborate floor plan of you Danbury office. If you were a patient that had frequent visits it would become apparent where you are at any time of your visit. Although I did not intentionally look for an exit sign, I do not recall seeing one. Placing a floor plan diagtam next to the TV's located in the waiting areas would be helpful.
Jan 12, 2014
Visit very satisfactory - sorry to be so long in replying- I was away for 3 weeks plus computer put this in junk mail!
Jan 11, 2014
who designed this part of the survey
Jan 10, 2014
Larger "house" # ! I had trouble finding you once I got to 120....
Jan 10, 2014
Do not leave people in the general waiting room to dialate. Create an area where everyone is doing the same thing.
Jan 10, 2014
Present services are sufficient
Jan 10, 2014
the dr were every nice to work with and they are helpful and understanding of my problem
Jan 9, 2014
I'm not entirely sure of what to expect in eye pain. I'd like to know what to expect over the next 4 weeks. Also, are you allowed to take a pain killer when the pain in a bit intense the first few days?
Jan 9, 2014
LOVE THIS PRACTICE.. ONLY ONE THING THE PRICES FOR GLASSES I KNOW YOU GIVE A SENIOR DISCOUNT BUT EVEN WITH THAT MY GLASSES WERE VERY EXPENSIVE.. mAYBE THIS CAN BE CHANGED TO HELP SENIORS
Jan 9, 2014
I don't see you need to change any thing
Jan 9, 2014
I would have liked to have you participate in my plan that covers glasses as well as exams. Even though you participate on my medical plan you don't with Davis vision or vision screening etc
Jan 9, 2014
My primary visit was with Ralph F. He has taken care of me for decades .... the best. Had a chance to stop in the optical shop to say hello; the staff, Patty and Sue etc. are both friendly and very helpful.
Jan 8, 2014
Trying out a new prescription for music reading. Will be trying out the new contacts soon.
Jan 8, 2014
I don't think it's right to charge a copay for a fallow up for the same problem. At my third fallow up I will be paying 90 dollars in copayment for the same problem.
Jan 8, 2014
Excellent! No complains!
Jan 8, 2014
I just hope my eye issues will get better. I am happy with the care I get at Danbury Eye Physicians & Surgeons
Jan 7, 2014
Everything was done efficiently and professionally. My questions were answered and I left confident.
Jan 5, 2014
Staff always friendly. Doctors always go over everything. Have already recommended to friends
Jan 4, 2014
Visit was perfect! My email is NOT changing!
Jan 1, 2014
It's very disappointing to learn that none of the MD's in the practice are accepting CIGNA patients for contact lens fittings. Although I have used the practice since 1986, I now find myself in the position of having to find another MD outside of Danbury Eye physicians, who does accept CIGNA.
Jan 1, 2014
The physician I saw was very friendly, but I don't think she was listening to my questions. I have a hard time correcting my stigmatism, and she told right out that I shouldn't bother wearing glasses for distance, because it doesn't help me. I replied that everything was blurry If I didn't use them for driving. She said they weren't necessary again. She gave me 1/2 script to correct the stigmatism, I hope I'm not back to correct that script. If I do, I will not see her again. I had another problem with a little elevated flesh on my inner eye, and she lifted up my skin on my lid and said I should probably see your plastic surgeon. I wasn't talking about my loose skin on my eyelid, but she just dismissed it. I went to my medical doctor to take care of that, which I didn't appreciate having to do. I would not recommend her to anybody I know!! Even when I was checking out the receptionist asked me if I wanted to make an appointment with the plastic surgeon on staff.
Dec 31, 2013
visit was very well done, efficient and courteous.
Dec 31, 2013
Keep up the excellent work. Happy New Year
Dec 31, 2013
Pleased with visit. Staff professional and treated me with respect
Dec 30, 2013
Dr. Paul is really good and I look forward to my visits with him. He is very good with his clients and is very positive and provides excellent feedback. I would recommend him highly.
Dec 29, 2013
What made my visit very pleasant in the beginning was the person named Robert who was helpful in getting me prepped for the doctor. He made conversation and put me at ease. I am a very reluctant patient when it comes to people touching my eyes that are very sensitive. My eyes water quickly and make me very uncomfortable. The doctor's behavior towards my difficulty could of been better served with a more sensitive approach and positive encouragement.
Dec 29, 2013
Excellent service from dr Paul and dr erlich
Dec 27, 2013
Love the New Milford Office
Dec 27, 2013
good service; complicated floor plan
Dec 27, 2013
Saw 3 people with the visual acuity test. Waited about 25 minutes to get my optic nerve photographed. Other then that, the visit went smoothly.
Dec 27, 2013
Visit notification isn't accurate. I arrived at both of my last two visits only to discover I was 1 hour early, which was based on a telephone call. I have asked that all future notification to be made by email.
Dec 26, 2013
1) The young lady at the desk said to me, "The name please." While friendly, this is an inappropriate question. "May I have your name please" is proper. 2) As I wrote on one of my intake forms, I am an attorney; my time is as important to me as yours is to you. I live just a few minutes from the office and would appreciate receiving a text or e-mail that the Doctor is running late. 3) the woman who did my initial testing has a great sense of humor 4) in the doubtful event that this survey is anonymous, my name is Jay Lewin 5) Dr. Zuckerman is terrific
Dec 26, 2013
It was an emergency appointment so I had not specific time. I was just thankful that they fit me in. I will be back in 2 weeks.
Dec 25, 2013
The staff was very helpful in getting me in on the day I called with an eye problem.
Dec 24, 2013
The service was excellent.
Dec 23, 2013
Physician was professional & caring.
Dec 22, 2013
Very informative..everyone professional... I am def going to rookie up with cataract surgery.
Dec 22, 2013
I don't know how to solve the problem but the parking situation needs to be improved, especially for the handicapped.
Dec 21, 2013
My family all see doctors in this office and have for many years. We have always been very satisfied.
Dec 20, 2013
wait time is usually long if you have an afternoon appointment
Dec 20, 2013
I like Dr. JANGI. She is very thorough. I have diabetes and I know I'm in good hands with her in New Milford and Dr. Dacchies in the Danbury office.
Dec 20, 2013
You have the friendliest staff I've ever met! What a pleasure!
Dec 20, 2013
Didnoit dilate my left eye Only a little so therefore not sure if exam was sufficient. I have scarring on retina an d needed a thorough exam and felt it wasn't thorough
Dec 20, 2013
Everything was excellent.
Dec 20, 2013
I like the newly added patient portal. Appts take very long to make (multi-month wait). I am very impressed with the staff. Magazine racks are a bad joke by your designer.
Dec 19, 2013
Love and so grateful to Dr. Johar and Dr.Scartozzi for their excellent care that they gave me from day one ( and 1 year 3 months later) after a traumatic eye injury that I had! Very compassionate and knowledgeable!!! And let me not leave out HEATHER .. Shes great !!
Dec 19, 2013
Love and so grateful to Dr. Johar and Dr.Scartozzi for their excellent care that they gave me from day one ( and 1 year 3 months later) after a traumatic eye injury that I had! Very compassionate and knowledgeable!!! And let me not leave out HEATHER .. Shes great !!
Dec 19, 2013
if the doctor prepares a summary of his findings and recommendations for his or your records I would like to have a copy of that report
Dec 19, 2013
NO IMPROVEMENT NEEDED---GREAT JOB
Dec 19, 2013
I am throughouly pleased with my experience with Danbury Eye Physicians and Surgeons. Every member of the staff that I encountered during my visit was highly proffessional and exhibited a high level of concern for me as a patient. I was in the my capable hands of Dr. Scartozzi and Heather during my visit. I was promptly taken in for examination and the doctors discussed every test and exam they performed with me. Their professionalism was very reassuring. Thank you all at Danbury Eye Physicians and Surgeons.
Dec 19, 2013
I have been seeing DR. Zamecki for two years and I'm very happy with her because I know I can trust her. She is very open and honest about what she is doing and why. She is the first doctor that I can say I trust. She along with her tech Carol make a good team. Carol always greets you with a smile making you feel at ease.
Dec 19, 2013
I was referred by my doctor and expected exception service and I was not dissapointed.
Dec 18, 2013
Truly one of the best appointments, everyone was so kind, sincere and knowledgable, what more can you ask for!!!
Dec 18, 2013
Hi...I wish the cost of glasses was less..The cost came to $900.00 so I had to wait..I only get $30.00 back from my insurance company and even with the $50.00 coupon, it's sooo expensive. Now I may have to go elsewhere. I am unhappy about that because I always get my eyeglasses there...I never had a problem...
Dec 18, 2013
I am pleased with all of your services and will continue to schedule my appointments with you as recommended.
Dec 17, 2013
Very pleased with my visit and will continue to schedule appointments as recommended.
Dec 17, 2013
Staff is always professional and kind. Dr. Paul is always willing to answer my questions ven if I do not understand something right away. My trust is certainly in him with my eyes.
Dec 17, 2013
Chris was at the desk. Very nice and thorough. Donna took me in and was very nice and did a little testing. Saw Dr. Zuckerman for the first time and I had some concerns which he explained to me and I felt much better on my way out than I did on my way in!
Dec 15, 2013
I'm a long-time patient - moved to Norwalk 7 yrs ago and Dr. Paul is my only remaining Danbury doctor. Trust him a lot. Staff is friendly & thorough.
Dec 15, 2013
I always have a good visit. Very happy with my physician
Dec 15, 2013
I had an infection in my eye, and was able to get an appointment that same day. Seen on time and taken very good care of.
Dec 14, 2013
Your office and staff are all incredible.
Dec 14, 2013
The New Milford office is very pleasant and Dr Ruggiero is THE BEST.
Dec 14, 2013
i was impressed to say the least 5 star
Dec 13, 2013
Thank you for helping me see, again!!!!
Dec 13, 2013
Couldn't have been better. Treated exceptional well by all from check in to check out. Thank you.
Dec 12, 2013
I would like to see an email address for each doctor so he/she could be contacted without having to call or drive to the office.
Dec 12, 2013
I am completely satisfied with all services.
Dec 12, 2013
I was pleased with my visit and the treatment plan.
Dec 12, 2013
I made the appointment for an annual check up. when I showed up it was for a refraction only and to get new glasses. so they had to rush. last time I was in I got fitted for contact lenses and I felt like the left eye was off. this time they rushed through and gave me the same prescription as my contacts and even as I say there for my glasses I thought the left one was off again but I wasn't given enough options to make sure. it was very disappointing and I'll probably go somewhere else to get a second opinion. I'm not going to waste money on glasses when I don't think they will be right.
Dec 12, 2013
I had a great visit and will recommend the practice.
Dec 11, 2013
Would not change a thing. Have a merry Christmas.
Dec 11, 2013
I was having a problem with my glasses frames and the Dr. said that the shop could fis them. I got then ther , but they would not because the saitht that they might break them. They have never been fitted correctly and the frames cost $500.oo, so I have not been very happy with the shop. Paula Herren
Dec 11, 2013
Thank you very much, I was very satisfied and appreciate your skillful and kind services.
Dec 11, 2013
From long experience, I'm satisfied that your practice has probably rationalized the steps needed in a standard complete eye examination as well as they can be handled. No particular improvements to recommend at this time.
Dec 11, 2013
To all keep up the good work.
Dec 8, 2013
Dr. Marcone has a great way with people. She makes you very comfortable.
Dec 8, 2013
looking forard to planned future visits
Dec 8, 2013
I was worried about my son first , And thanks to the staff the waiting area that was so well prepear w toys and the FANTASTIC Doc Everything went great ! Including that he left the office w thise glasses they privide w no problem!
Dec 7, 2013
I 've answered all your questions and am satisfied with my visit.
Dec 7, 2013
Very satisfied. I like my doctor - he's very professional and easy to talk to. He really listens to me which is important. I'm 81 yrs. old and haven't always had doctors who hear what I have to say!!!!
Dec 7, 2013
Great experience. All doctors and staff are friendly and professional. Dr. Zamecki is the best!
Dec 7, 2013
Good service, knowledgeable.
Dec 6, 2013
Seven years ago I moved to Fishkill NY. I have so much faith in Dr. Ruggiero I will always travel the hour it takes me to get to his office. He has performed two cataract surgeries on me & LASIK plus many many regular check ups. The doctor & his staff explain every procedure which makes me very comfortable. I can't think of anything that would need to be changed
Dec 6, 2013
Enjoyable visit. Excellent staff.
Dec 6, 2013
My complements to nurse Malissa for her pleasant, professional demeaner. Dr. Falkenstein is, of course, among the best physicians and a great human being, truly, an asset to this community.
Dec 6, 2013
Great staff. Great Experience.
Dec 6, 2013
excellent staff in new milford & Danbury office. keep up the good work
Dec 5, 2013
Dr was very thorough, explained problem very well
Dec 5, 2013
The Doctor was very thorough and promptly saw me when he returned from a meeting as he said he would.
Dec 5, 2013
Doctor care .You don't have to wait long .he explained everything he going to do especial if you haven surgery.
Dec 5, 2013
I was very pleased with my overall experience. All of the staff were cordial and professional.
Dec 5, 2013
Feel that there is no eye doctors who specialize in prescribing eye glasses to patients with macular degeneration in your office.
Dec 5, 2013
Everything was just perfect!
Dec 5, 2013
Thanks to Dr. Marcone, my daughter says her glasses are cool!
Dec 3, 2013
I had an eye injury and this office worked to get me in as soon as possible and I walked out in approximately 10 minutes feeling 110% better. I loved that the optometrist gave me several options for my treatment and let me decide the best course of action
Dec 3, 2013
As someone who is mobility challenged, it is always nice to come there and be made to feel less challenged. Your staff is caring and kind and accommodating.
Dec 3, 2013
Not a thing. There are many things I want to incorporate into my own office.
Nov 28, 2013
My daughter would have loved to set an appt for herself, since Dr. Altman strongly advised family to get checked for glaucoma to catch it in an earlier stage. But when she mentioned that Dr Altman said he was too busy and I could probably find another Dr more available. Guess I am glad he was honest but this did not make you feel not worthy of his care. My daughter has taken over my care and thought we could both visit the same office for tests/treatment.
Nov 28, 2013