Dalton Family Eye Care

Dr. Calvin Dalton

Star Star Star Star Star 643 Reviews

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Reviews

StarStarStarStarStar Dalton family eyecare is #1 in my book. —    (Patient since Mon Nov 05 00:00:00 MST 2018)

By far my most favorite eye care is Dalton family eyecare. Doctor Dalton is exceptional and his staff is professional. I would recommend this family group to anyone.


StarStarStarStarStar I enjoy my visits to Dalton Family Eye Clinic, ... —    (Patient since Wed Oct 15 00:00:00 MDT 2014)

I enjoy my visits to Dalton Family Eye Clinic, Dr Dalton is always very upbeat and informative. The staff is very pleasant and friendly as well as knowledgable.


StarStarStarStarStar I was very pleased with Dr. Dalton and the enti... —    (Patient since Fri Oct 05 00:00:00 MDT 2018)

I was very pleased with Dr. Dalton and the entire staff. I knew when I called to set up my initial appointment, and spoke to Courtney, that I had made the right choice. Everyone was friendly, professional, and helpful. I highly recommend Dalton Family Eyecare! 🤓


StarStarStarStarStar Very pleased with Dr. Dalton. Was not in a rus... —    (Patient since Thu Oct 11 00:00:00 MDT 2018)

Very pleased with Dr. Dalton. Was not in a rush. Took time to explain everything to me.


StarStarStarStarStar All office staff was very friendly. Dr. Dalton... —    (Patient since Thu Oct 07 00:00:00 MDT 2010)

All office staff was very friendly. Dr. Dalton takes time and explains options without rushing through.


StarStarStarStarStar I feel like Family when I go into Dr. Dalton's ... —    (Patient since Tue Mar 27 00:00:00 MDT 2018)

I feel like Family when I go into Dr. Dalton's Office. The Doctor and the Staff are great and really know how to listen and give advice. I really feel Blessed that they are always there when I need them


Reply

Thank you for taking the time to send in a review. We appreciate it more than you would know!!!

StarStarStarStarStar Always a pleasure  —    (Patient since Thu Jun 29 00:00:00 MDT 2017)

Always a pleasure coming to this office. The staff is knowledgeable and courteous; ready to answer all your questions and to put you at ease. Dr. Dalton knows his stuff!!


StarStarStarStarStar Not timely at all. First time patient with two ... —    (Patient since Thu Oct 04 00:00:00 MDT 2018)

Not timely at all. First time patient with two kids and it took us about 45 minutes after our arrival to be taken back to a room. When we finally saw the doctor he was through and made my son smile. Thank you for that.


Reply

We apologize for your wait and will work to help reduce this in the future. Thank you for your review as we do use them to help improve our service.

StarStarStarStarStar Very pleasant staff, not a long wait time to se... —    (Patient since Tue Oct 02 00:00:00 MDT 2018)

Very pleasant staff, not a long wait time to see the doctor and I felt that I got excellent care.


Reply

thank you so much for your review

StarStarStarStarStar Always excellent service and care. —    (Patient since Wed Jan 13 00:00:00 MST 2016)

Always excellent service and care.


StarNo StarNo StarNo StarNo Star Annual exam —    (Patient since Fri Jan 21 00:00:00 MST 2011)

Not happy with my treatment at appointment!!!


Reply

Thank you for taking the time to send in a review. Per your additional information that you've provided, we realize that it was unpleasant to have to walk from the next door parking lot, in the rain and we apologize for that. Also, you felt like your wait time was extended (and it was by almost 20 minutes) and we appreciate your understanding for the emergency patients that we needed to see that day (which was explained). We try to help patients get in and out within an hour or so and when we don't achieve that, there are always reasons. If you ever have an emergency, please know that we will take you right away as well. It's never fun being the one to sit in a waiting room in pain and we try to treat our patients like family and for that, we thank you for your understanding and apologize for your inconvenience.

StarStarStarStarStar GOOD VISIT.. —    (Patient since Tue Sep 25 00:00:00 MDT 2018)

I had a very good visit. I am impressed with Calvin's affinity for details! Everything he said was in plain English,not doctors words:) Can't wait to see him again....


StarStarStarStarStar Wonderful people! —    (Patient since Tue Sep 25 00:00:00 MDT 2018)

All of the people were nice and helpful, and they were willing to work with me and explain everything to me. I'm thankful for all their help.


StarStarStarStarStar Dr Dalton and his staff are very nice. I moved ... —    (Patient since Wed Jun 20 00:00:00 MDT 2018)

Dr Dalton and his staff are very nice. I moved to Cleveland 2. Years ago and have been to 2 other Dr's and Dr Dalton is the best hands down. They do not try to get you to do test or purchase something you don't need.


StarStarStarStarStar Friendly and professional —    (Patient since Tue Sep 25 00:00:00 MDT 2018)

Friendly and professional


StarStarStarStarStar All was fine.  —    (Patient since Thu Sep 20 00:00:00 MDT 2018)

All was fine. I will be back at the next appointment time.


StarStarStarStarStar Very Good! —    (Patient since Thu Sep 20 00:00:00 MDT 2018)

Everything was fine! Quick and efficient and everyone was very courteous.


StarStarStarStarStar Great visit. Everything was explained properly.... —    (Patient since Wed Aug 17 00:00:00 MDT 2016)

Great visit. Everything was explained properly. Friendly staff.


StarStarStarStarStar Enjoyable and professional visit —    (Patient since Thu Jul 23 00:00:00 MDT 2009)

I always enjoy making my visit to Dalton Family EyeCare. I can always count on a personal visit, and I trust Dr. Dalton as a professional and someone who really cares about making sure my eyes and all related conditions are taken care of. Dr. Dalton takes his time with me, makes sure all my questions are answered and takes a true interest in my eyes.


StarStarStarStarStar Best vision care provider ever! —    (Patient since Tue Sep 09 00:00:00 MDT 2014)

Best vision care provider ever!


StarStarStarStarStar  —    (Patient since Tue Mar 03 00:00:00 MST 2015)

I have been going to Dr. Dalton for years and would never go elsewhere. He explains what needs to be done and why. I have referred a friend to Dr. Dalton and she feels the same.


StarStarStarStarStar Very friendly and helpful!  —    (Patient since Thu Oct 17 00:00:00 MDT 2013)

Very friendly and helpful!


StarStarStarStarStar Dr Dalton and staff are very professional. —    (Patient since Mon Jan 30 00:00:00 MST 2012)

Dr Dalton and staff are very professional. Highly trained. Best technology.


StarStarStarStarStar Excellent eye care ... —    (Patient since Fri Jul 15 00:00:00 MDT 2016)

Very efficient, professional, and friendly eye care. Dr. Dalton himself is a pleasure to meet.


StarStarStarStarStar Received careful and thorough exam from Dr. Dal... —    (Patient since Wed Oct 05 00:00:00 MDT 2016)

Received careful and thorough exam from Dr. Dalton. Diagnosed my eye problem and prescribed meds. Much better already. The staff are courteous, and no long wait time. Highly recommend Dalton Family Eyecare.


StarStarStarNo StarNo Star Giving feedback online. —    (Patient since Wed Dec 23 00:00:00 MST 2009)

Giving feedback online is a necessary fact of modern life. You're doing fine in that you provide clients the opportunity to give feedback at all.


StarStarStarStarStar Dr. Dalton is SO caring and supportive! Keena i... —    (Patient since Thu Jun 02 00:00:00 MDT 2016)

Dr. Dalton is SO caring and supportive! Keena is terrific in getting the right frames and such to fit my small face! Keep up the GREAT work! :)


Reply

thank you so much for taking the time to send in a review

StarStarStarStarStar Courteous and efficient —    (Patient since Wed Feb 21 00:00:00 MST 2018)

The staff is always courteous and efficient. Dr. Dalton makes sure I leave fully informed and with all my questions answered.


StarStarStarStarNo Star A return to a Doctor I trust —    (Patient since Thu Jul 19 00:00:00 MDT 2007)

I had been a patient for 7 or 8 years and had to leave Dr. Dalton due to a change in the insurance they accepted. I spent 4 awful years with another doctor until my insurance changed. I was so happy to be back but, it seemed like he didn't review my previous history. Because of this I was about to be given non multi focal lenses even though that is what I have worn for more than a decade. That left me a little flustered. Also, he offered a sample of an eye drop to try and I had to ask for it a couple of times at the desk before they gave it to me? I have always really loved Dr. Dalton and, despite some snafus on my return, I trust him and am happy to be back.


StarNo StarNo StarNo StarNo Star Started not to fill this out but thought you ge... —    (Patient since Fri Jul 27 00:00:00 MDT 2018)

Started not to fill this out but thought you get the rating you deserve . The arrogant dr that saw my son was the worst . I work in cust service everyday and most days I’m unconvinced, he needs to learn the public he serves is what keeps him in business. I have never and will never speak to a cust the way he spoke to me . Hope one day I get to repay the favor to him . He must also treat his employees the same way the poor girl working the counter had tears in her eyes when he walked out . If it wasn’t for the metal in my sons eye I would told him where he could go .


Reply

Thank you so much for taking the time to send in a review. We build off of both the positive and negative and we'll take this as a learning experience. There was clearly a communication issue with your case. When compared to our other reviews, you can see a trend opposite to your experience. There was quite possibly an issue on your end, considering when you stated you would be there/vs the time you showed. Trust and respect with the Dr is a two way street. As a side note, the employee that you're talking about and the Dr have an excellent relationship. Either way, we hope your son is doing better and has followed up with a doctor closer to home.

StarStarStarStarNo Star Initial visit , new to town , need contact Rx..... —    (Patient since Wed Mar 10 00:00:00 MST 2010)

Initial visit , new to town , need contact Rx... Office desk personnel were pleasant (particularly Courtney). The two technicians giving the eye test were pleasant enough...seemed to be a new hire in training.. The Dr.. was professional but not personable: so if you are looking for rapport /communication might not be the office for you. I was making conversation during his part of the eye exam and he said " If you keep addressing each slide this will take two hours" .. Seriously.. that seemed a bit abrupt for a first visit.. (maybe I was having a sensitive day. lol. I really don't go to the dr. to make friends; I have a follow up in a week to see if my eye issues are improved.. that is key to giving a good review.


StarStarStarStarStar Very pleasant and professional staff.  —    (Patient since Wed Jan 11 00:00:00 MST 2017)

Very pleasant and professional staff.


StarStarStarStarStar Always a pleasure to see Dr. Dalton. He takes ... —    (Patient since Fri Jan 22 00:00:00 MST 2010)

Always a pleasure to see Dr. Dalton. He takes great care of me and my grandson.


StarStarStarStarStar my Visit August 6, 2018 —    (Patient since Fri Oct 16 00:00:00 MDT 2015)

The visit was to adjust my frames. I saw Kaya(?) who did a great job? Visits to your office are always very pleasant! I like especially being offered water! Very thoughtful.


StarStarStarStarStar Everyone is so friendly and helpful. Not a stuf... —    (Patient since Thu Apr 28 00:00:00 MDT 2016)

Everyone is so friendly and helpful. Not a stuffy office. They are all very knowledgeable and patient. You never feel rushed. Dr. Dalton makes sure you are understanding your eye condition. Worth the drive.


Reply

thank you so much for making the drive...and your review! Have a great day

StarStarStarStarStar Super caring and complete Optometrist office wi... —    (Patient since Mon Aug 01 00:00:00 MDT 2016)

Super caring and complete Optometrist office with great staff.


StarStarStarStarStar Excellent Eye Care —    (Patient since Mon Jul 23 00:00:00 MDT 2018)

I came away with so much knowledge about my eye care. Thank you!


StarStarStarStarStar Good place, good people.... —    (Patient since Thu Jul 14 00:00:00 MDT 2016)

Everyone I interacted with was friendly and helpful....


StarStarStarStarStar  —    (Patient since Tue Jul 10 00:00:00 MDT 2018)

EXCEPTIONAL!! Dr. Dalton's staff very efficient and courteous. Examinations very thorough, best I've ever had! Dr. Dalton took his time with me to explain my eye problems and showed a genuine interest in my eye care. Thanks Dr. Dalton


StarStarStarStarStar I was very pleased with the service and experie... —    (Patient since Tue Jun 22 00:00:00 MDT 2010)

I was very pleased with the service and experience. Dr. Dalton did a very thorough eye exam.


StarStarStarStarStar Mr —    (Patient since Thu Dec 12 00:00:00 MST 2013)

As always very fast and no waiting time, EXCELLENT


StarStarStarStarStar Wonderful Doctor and Staff. Every time I have ... —    (Patient since Tue Mar 27 00:00:00 MDT 2018)

Wonderful Doctor and Staff. Every time I have gone to Dalton Family Eyecare, I feel that I am seeing Family. I'm so glad to see Dr. Dalton and his Staff in Cleveland. We didn't have great eye care before they opened.


StarStarStarStarStar Dr Dalton, the staff, and the service were all ... —    (Patient since Tue Dec 14 00:00:00 MST 2010)

Dr Dalton, the staff, and the service were all exceptional. My wife and I both have had good experiences and will continue to use them. No reservations in recommending them to anyone.


Reply

Thank you so much for taking the time to send in a review!

StarStarStarStarStar Dalton Eye Care is the best place to have your ... —    (Patient since Tue Jun 27 00:00:00 MDT 2017)

Dalton Eye Care is the best place to have your eyes cared for.


Reply

We appreciate your feedback! Have a wonderful day

StarStarStarStarStar Dalton Family Eyecare - There in a pinch! —    (Patient since Thu Jun 21 00:00:00 MDT 2018)

Dalton Family Eyecare were there for me when I needed them! I live out of the country, but visit locally about once yearly - for only a short time. They handled my last-minute visit and ordering time crunch with professionalism, patience and enthusiasm!


Reply

Thank you so much for taking the time for this review! We are so glad we could help you!!!

StarStarStarStarStar Everyone was very nice and pleasant.  —    (Patient since Thu Jun 21 00:00:00 MDT 2018)

Everyone was very nice and pleasant.


Reply

Thank you for your review!

StarStarStarStarStar Always a good time with Dr. Dalton —    (Patient since Wed Apr 13 00:00:00 MDT 2011)

Always a good time with Dr. Dalton


StarStarStarStarStar Very thorough examination. Appreciate the leve... —    (Patient since Mon Jun 18 00:00:00 MDT 2018)

Very thorough examination. Appreciate the level of technology invested into the practice.


Reply

Thank you so much for noticing! Have a great day

StarStarStarStarStar  —    (Patient since Mon Jun 18 00:00:00 MDT 2018)

I was very impressed with Dalton Family Eyecare.


StarStarStarStarStar RON WOLF. —    (Patient since Tue Aug 06 00:00:00 MDT 2013)

I AM ALWAYS BAD ABOUT NAMES, SO I JUST WANT TO SAY TO THE YOUNG LADY THAT MET ME, AND THAN DID ALL THE WORK, THAT SHE DID AN EXCELLENT AND THROUGH EXAM, SO THANKS


Reply

Thank you so much for the review. We will let her know!

StarStarStarStarStar Great people and great service. :) —    (Patient since Wed Sep 09 00:00:00 MDT 2009)

Great people and great service. :)


Reply

Thank you so much for leaving a review! Have a great day!!!

StarStarStarStarStar Always a pleasant experience. Staff very court... —    (Patient since Mon Oct 30 00:00:00 MDT 2017)

Always a pleasant experience. Staff very courteous and knowledgeable.


StarStarStarStarStar Terrific Find for NE Georgia Optometry —    (Patient since Tue Oct 04 00:00:00 MDT 2016)

I have been extremely impressed and pleased with the professionalism, competence, and advanced diagnostic technology that I have seen with Dr. Dalton and his practice. It is reassuring to know that it's not necessary to trek down to the "big A" to get such quality, advanced eye care.


StarStarStarStarStar Dr. Dalton is always very thorough in explainin... —    (Patient since Wed May 20 00:00:00 MDT 2015)

Dr. Dalton is always very thorough in explaining things to me.


StarStarStarStarStar Dr. Dalton was extremely thorough. —    (Patient since Wed May 16 00:00:00 MDT 2018)

Dr. Dalton was extremely thorough. I have had problems with my eyes for years, and have gone to specialists and no one has given me a reason I have blind spots. Within the first 2 minutes, Dr. Dalton had explained it to me. I was very impressed. I believe he is a gem in the small town of Cleveland!


Reply

Thank you so much for the review and the compliment (we'll pass it along to Dr Dalton).

StarStarStarStarStar  —    (Patient since Thu Oct 15 00:00:00 MDT 2009)

I think you guys are awesome


Reply

Well...frankly, we couldn't be awesome without you! So, thank you for your review and thank you for choosing us!!!

StarStarStarStarStar Best eye care around. From exams and glasses. —    (Patient since Tue Sep 21 00:00:00 MDT 2010)

Best eye care around. From exams and glasses.


Reply

Thank you for the review!

StarStarStarStarStar I like the fact that I get a great eye exam and... —    (Patient since Thu Apr 01 00:00:00 MDT 2010)

I like the fact that I get a great eye exam and answers on all I ask.


Reply

Thank you for your review!

StarStarStarStarStar Since I first began going to Dalton Family Eyec... —    (Patient since Mon Aug 01 00:00:00 MDT 2016)

Since I first began going to Dalton Family Eyecare, I have found them to be extremely helpful and put the patient's cares and concerns first. Dr. Dalton is one of the best eyecare professionals I have ever been to and is extremely concerned about his patient's well being. The staff is extremely helpful and informative and go the extra mile to make your visit a pleasant and rewarding experience.


Reply

We very much appreciate you taking the time to review us! We appreciate your words and will always try to live up to these standards.

StarStarStarStarStar Excellent care and attention  —    (Patient since Wed Apr 25 00:00:00 MDT 2018)

Very nice people and Dr Dalton spent a lot of time outlining his treatment plan. Thorough testing and I left feeling very confident about my eye care.


Reply

Thank you so much for your confidence!

StarStarStarStarStar Great staff and service..  —    (Patient since Wed Apr 25 00:00:00 MDT 2018)

Great staff and service.. not a fan of going to any dr types , but made this a great experience...


Reply

Thank you so much for taking the time to review us...and we don't like going to Dr's either ;)

StarStarStarStarStar Great as always!!! Amazing dr Dalton and amazin... —    (Patient since Thu Sep 14 00:00:00 MDT 2017)

Great as always!!! Amazing dr Dalton and amazing staff!!!


StarStarStarStarStar SURVERY —    (Patient since Fri Apr 20 00:00:00 MDT 2018)

THE ENTIRE APPT WAS GREAT!!! I handled the entire apt process and insurance over via email - which was great.


StarStarStarStarStar Dr. Dalton and his staff absolutely amazing, an... —    (Patient since Tue Feb 13 00:00:00 MST 2018)

Dr. Dalton and his staff absolutely amazing, and a great asset to Cleveland. My experience with them has been nothing but great.


Reply

Thank you so much for your review!

StarStarStarStarStar Who Knew? —    (Patient since Fri Jan 15 00:00:00 MST 2010)

My experience at Dr. Dalton’s office has always been professional. If I have any question or situations the staff has always been willing to work with me. I am impressed with Dr. Dalton’s state of the art equipment and it showing me that I need to drastically improve my eating habits. If I don’t take control of this now I may be facing issues down the road. Thank you Dr. Dalton for spending the time explaining how and why I need to take care of my health. I will always be grateful. Mary K


Reply

Thank you so much for taking the time for this review Mary! Good luck on your "challenge"...we have all confidence that you're going to get there!

StarStarStarStarStar Very professional, thorough, and I felt confide... —    (Patient since Sat Apr 14 00:00:00 MDT 2018)

Very professional, thorough, and I felt confident that I had an excellent exam


Reply

Thank you so much for your kind words!

StarStarStarStarStar 1st visit. Super nice & helpful! Loved Dr. Dalton! —    (Patient since Wed Apr 11 00:00:00 MDT 2018)

Even though I was a little late to my appt, the staff were still really nice and helpful! Dr. Calvin was awesome! Super nice. Easy to talk to. He really explained things so they made sense to a normal person. Definitely will recommend this office to everyone!


Reply

Thank you so much for leaving a review!

StarStarStarStarStar AWSOME experience for my son and I.  —    (Patient since Tue Apr 10 00:00:00 MDT 2018)

AWSOME experience for my son and I.


Reply

Thank you so much for your review!

StarStarStarStarStar First visit. —    (Patient since Fri Apr 06 00:00:00 MDT 2018)

Friendly staff and clean environment. Dr Dalton very up from with me and my condition. Looking forward to long term care.


StarStarStarStarStar Excellent  —    (Patient since Tue Mar 10 00:00:00 MDT 2009)

Excellent greeting and service all the way. I will appreciate being addressed as Karen, please.


StarStarStarStarStar I am amazed with the Doctor and the Staff at Da... —    (Patient since Tue Mar 27 00:00:00 MDT 2018)

I am amazed with the Doctor and the Staff at Dalton Family Eyecare! They were so professional and made me feel like I was part of the Family.. They put me through more test than I have ever been through determining what was best for me. I found out more than I ever have about my eyesight. I want to think everyone there for making me feel at Home. Dr. Dalton and his Staff were amazing and they explained everything to me and I'm on my way to a better way of seeing. I want to thank them again and will in the future.


Reply

Thank you so much. We will make sure to share your thanks with the entire team! Have a great day

StarStarStarStarStar Had a slight emergency when a tree branch went ... —    (Patient since Fri Mar 16 00:00:00 MDT 2018)

Had a slight emergency when a tree branch went in my eye. Crista was able to give me an appointment that same afternoon.


StarStarStarStarStar What a great place with helpful doctor and staf... —    (Patient since Tue Mar 13 00:00:00 MDT 2018)

What a great place with helpful doctor and staff!


Reply

Thank you so much for taking the time to send in a review!

StarStarStarStarStar The best place to go for your optomitry needs,!... —    (Patient since Wed Feb 01 00:00:00 MST 2017)

The best place to go for your optomitry needs,! Love the staff and overall experience.


StarStarStarStarStar Friendly, knowledgeable and courteous... —    (Patient since Thu Jun 29 00:00:00 MDT 2017)

I was new to the neighborhood last March and needed an eye doctor to go to. My friend told me about Dalton Family Eye. I made an appointment; from the moment I walked into the establishment I was treated like family, everyone is so nice. My questions were answered knowledgeably and in a way I could understand. Dr. Dalton is extremely nice and he tells it like it is. All the staff is extremely courteous and knowledgeable, I would recommend this practice to everyone!


Reply

Thank you so much for taking the time to send in a review! Have a great day!!!

StarStarStarStarStar Very pleased with 8 year old daughter's first a... —    (Patient since Thu Feb 22 00:00:00 MST 2018)

Very pleased with 8 year old daughter's first appointment and glasses


Reply

Thank you very much for leaving us a review! Have a great day!!!

StarStarStarStarStar Dr. Dalton is remarkably understanding, clearly... —    (Patient since Thu Feb 15 00:00:00 MST 2018)

Dr. Dalton is remarkably understanding, clearly well trained and quite astute.


Reply

Thank you for the review, and the compliments, we will pass them along!

StarStarStarStarStar  —    (Patient since Thu Feb 05 00:00:00 MST 2009)

We had a great visit today. Everyone in the office was extremely sensitive to the special needs of my son Thank you!


Reply

We absolutely love him, so we appreciate you bringing him in!

StarStarStarStarStar Excellent experience. The staff as well as Dr. ... —    (Patient since Fri Feb 02 00:00:00 MST 2018)

Excellent experience. The staff as well as Dr. Dalton performed the best service I have ever received from any eye care! I felt very secure in their knowledge and performance. Everything was explained in detail and made me feel valued!!


StarStarStarStarStar I had a wonderful experience with to dr.dalton.... —    (Patient since Wed Feb 14 00:00:00 MST 2018)

I had a wonderful experience with to dr.dalton. I will definitely come back. Very friendly and helpful staff as well


StarStarStarStarStar Appreciate the attention given to my vision. St... —    (Patient since Tue Sep 21 00:00:00 MDT 2010)

Appreciate the attention given to my vision. Staff very helpful and pleasant.


StarStarStarStarStar High Recommendation —    (Patient since Tue Feb 13 00:00:00 MST 2018)

I have saw Eye Care Providers for many year, never have I had an exam like this. Very, Very thorough in details he told me very much about my health just thru the exam and mapping they did. I would highly recommend Dr Dalton!!!


StarStarStarStarStar New patient visit very pleasant —    (Patient since Fri Jan 26 00:00:00 MST 2018)

New patient visit very pleasant


StarStarStarStarStar Very good service pleasant atmosphere. —    (Patient since Thu Jun 29 00:00:00 MDT 2017)

Very good service pleasant atmosphere.


Reply

thank you for your review

StarStarStarStarStar Great doctor, Truly excellent staff. —    (Patient since Wed Dec 06 00:00:00 MST 2017)

Great doctor, Truly excellent, caring and friendly staff, and a great doctor. Everyone spent a lot of extra time resolving my mistake of getting glasses from online sources Zenni and Coastal. Those sources messed up 5 sets of glasses, couldn't properly re-make glasses to match two prescriptions then dragged their feet refunding money. Dr. Dalton graciously did a re-check on my eyes, didn't criticize my online shopping, and actually cared about me.


Reply

Thank you so much for taking the time to send in a review. We are so glad to hear that you're all set now. Let us know if we can help in the future!

StarStarStarStarStar Dr. Dalton and his staff were both professional... —    (Patient since Fri Mar 20 00:00:00 MDT 2009)

Dr. Dalton and his staff were both professional and compassionate, as they always are! All possible avenues we're explored to diagnose my complaint and identify and resolve it


StarStarStarStarStar Thank you for your expertise an your caring sta... —    (Patient since Wed Mar 18 00:00:00 MDT 2015)

Thank you for your expertise an your caring staff nice people to work with. Tks


Reply

Thank you very much for your review. It's our pleasure to serve!

StarStarStarStarStar Very Good Experience —    (Patient since Thu Feb 09 00:00:00 MST 2017)

Every time my family and I go for our annual exam its a wonderful experience. Really enjoy the staff and Dr. Dalton is really professional and nice.


StarStarStarStarStar All my family has been seeing Dr. Dalton since ... —    (Patient since Thu Apr 16 00:00:00 MDT 2009)

All my family has been seeing Dr. Dalton since we moved to Cleveland almost 12 years ago. He is very thorough, and takes the time with patients to explain the test procedures, and the results. Anytime the subject of eye heath comes up, I always recommend them


Reply

Thank you for taking the time to write a review!

StarStarStarStarStar Hart family —    (Patient since Wed Jan 24 00:00:00 MST 2018)

Great eye doctor!!! Great staff!!


StarStarStarStarStar Dr. Dalton is the best! —    (Patient since Wed Jun 21 00:00:00 MDT 2017)

Always happy with my visits to Dr. Dalton. He is very good at getting you to where you need to be with your vision and I love that he always explains everything to you in a way that you can understand.


Reply

Thank you for your review!

StarStarStarStarStar From a new patient perspective.. I made my appo... —    (Patient since Tue Jan 16 00:00:00 MST 2018)

From a new patient perspective.. I made my appointment for a basic eye exam, and was extremely pleased with my experience! The staff were very nice, and Dr. Dalton was thorough in explaining every step of the exam along with any issues he found throughout the exam. Overall I would recommend this facility to anyone, and am proud to say I will be back!


StarStarStarStarStar Dr Dalton is a blessing to this county and to t... —    (Patient since Wed Feb 04 00:00:00 MST 2015)

Dr Dalton is a blessing to this county and to the field of eye care in general. He is super smart and cares about his patients.


Reply

Thank you so very much for taking the time to review us.

StarStarStarStarStar Always a good experience —    (Patient since Thu Jun 29 00:00:00 MDT 2017)

One doctor's visit I don't mind going to. The staff is always helpful, cheerful and on point. Dr. Dalton is thorough and makes you feel at ease. I will only go here for my eyes.


Reply

Thank you so much for taking the time to send in a review!

StarStarStarStarStar  —    (Patient since Wed Dec 20 00:00:00 MST 2017)

This was the most thorough eye exam I have ever had. The staff and dr was professional,friendly,knowledgeable ,and very helpful.I would recommend this group to anyone. Judy McDougald


Reply

Thank you so much for taking the time to write a review!

StarStarStarStarStar Retired —    (Patient since Tue Jun 02 00:00:00 MDT 2015)

Using E-Mail is a very good way to stay in touch for appointments. A follow up phone call in good for us old people as well.


StarStarStarStarStar Calvin is like a son and we had a great appoint... —    (Patient since Tue Nov 27 00:00:00 MST 2007)

Calvin is like a son and we had a great appointment and I got some good news and some other news


StarStarStarStarStar I have always been pleased with the service and... —    (Patient since Wed Sep 06 00:00:00 MDT 2017)

I have always been pleased with the service and the care received.


Reply

thank you for your review

StarStarStarStarStar Always great service. I drive quite a way to ... —    (Patient since Wed Nov 16 00:00:00 MST 2011)

Always great service. I drive quite a way to be seen by Dr. Dalton.


Reply

Thank you for taking the time to complete a review...and making the drive to see us!

StarStarStarStarStar I was completely happy with the experience at D... —    (Patient since Tue Dec 05 00:00:00 MST 2017)

I was completely happy with the experience at Dalton Family Eyecare. Dr. Dalton is very knowlegdable and took the time to explain the condition of my eyes and answered all my questions. I highly recommend Dr. Dalton and Dalton Family Eyecare to anyone who might be looking for a new eye doctor.


Reply

thank you so much for taking the time to review us!

StarStarStarStarStar Glad I went.  —    (Patient since Mon May 08 00:00:00 MDT 2017)

Glad I went. Turned out I had a staph infection and dr. Dalton gave a reassuring diagnosis and course of treatment.


Reply

Thank you for your review!

StarStarStarStarStar  —    (Patient since Thu Sep 01 00:00:00 MDT 2016)

Our family loves Dr Dalton. One of the best


Reply

Thank you so much for your review!

StarStarStarStarStar We love Dr Dalton. Our daughter is special need... —    (Patient since Thu Jul 23 00:00:00 MDT 2009)

We love Dr Dalton. Our daughter is special needs and he treats her so gently and with so much respect. Couple that with the fact that he is an excellent eye doctor and you have a winning combo.


Reply

Thank you so much for taking the time to leave a review! Please tell your daughter we said hello :)

StarStarStarStarStar Every staff member polite and professional! La... —    (Patient since Fri Nov 21 00:00:00 MST 2014)

Every staff member polite and professional! Latest technology provides confidence in exam results! Thanks all!


Reply

Thank you for your review

StarStarStarStarStar Great Experience at Dalton Family Eyecare —    (Patient since Mon Nov 13 00:00:00 MST 2017)

Waiting area was very pleasant and the wait not to long. All employees were courteous and friendly Dr Dalton was great, very thorough and explained everything well. I highly recommend Dalton Family Eyecare.


Reply

Thank you so much for taking the time to review us!

StarStarStarStarStar  —    (Patient since Thu Nov 09 00:00:00 MST 2017)

Dr. Dalton and staff were knowledgeable, thorough and friendly.


StarStarStarStarStar Walk in VisitI came to the office with a frien... —    (Patient since Thu Jun 13 00:00:00 MDT 2013)

Walk in Visit I came to the office with a friend and noticed I had developed a stye overnight. They were kind enough to work me into the schedule while I was there.


StarStarStarStarStar Very good service from the appt making to the h... —    (Patient since Mon Aug 28 00:00:00 MDT 2017)

Very good service from the appt making to the help.


Reply

thank you

StarStarStarStarStar A very thorough examination and a detailed, unr... —    (Patient since Fri Oct 16 00:00:00 MDT 2015)

A very thorough examination and a detailed, unrushed discussion of the results. I continue to be impressed with the extent and quality of your equipment. The staff does an extraordinary job. With a smile.


Reply

Thank you so much for taking the time to leave us a review. Have a great day!

StarStarStarStarStar Thank you —    (Patient since Mon Oct 23 00:00:00 MDT 2017)

Very friendly and very informative. Thank you Dr. Dalton, to you and your staff.


StarStarStarStarStar Excellent eye care! —    (Patient since Thu Sep 28 00:00:00 MDT 2017)

I was very impressed with Dr. Dalton. He has all the latest equipment and technology to really see what is going on with your eyes. While speaking to you, he is very thorough and takes his time explaining everything. His staff is very friendly and accommodating. I would highly recommend visiting Dalton Family Eyecare!


Reply

thank you so much for spending the time and leaving a review

StarStarStarStarStar Excellent customer service - always and it is g... —    (Patient since Tue Mar 10 00:00:00 MDT 2009)

Excellent customer service - always and it is greatly appreciated.


Reply

thank you so much for your review

StarStarStarStarStar Always a good experience —    (Patient since Wed Jan 13 00:00:00 MST 2016)

My last visit with Dr. Dalton was, as usual, pleasant and informative. He and his staff are friendly, professional and competent.


StarStarStarStarStar Office staff is always polite and knowledgable.... —    (Patient since Wed Oct 15 00:00:00 MDT 2014)

Office staff is always polite and knowledgable. This visit was no exception. All my questions were answered. Dr. Dalton was, as always personable and informative.


StarStarStarStarStar Awasome!!! Office clean and nice equipment staf... —    (Patient since Thu Sep 14 00:00:00 MDT 2017)

Awasome!!! Office clean and nice equipment staff very professional and friendly!!!! Dr Dalton the best eye dr we recommend


StarStarStarStarStar Always an awesome experience with you guys.  —    (Patient since Fri Aug 13 00:00:00 MDT 2010)

Always an awesome experience with you guys.


StarStarStarStarStar Best eye doc in the world. He save my eye when ... —    (Patient since Thu Sep 03 00:00:00 MDT 2015)

Best eye doc in the world. He save my eye when I Had a dog scratch it recently. He even came in on Saturday just to see me because he was concerned. You don't see that much.


Reply

Thank you for taking the time to send in a review! We are glad you (and the dog) are getting along better now

StarStarStarStarStar  —    (Patient since Tue Mar 03 00:00:00 MST 2015)

Dr. Dalton is is the best. I woke up one not realizing I had a cataract in my right eye until I was driving late that afternoon and realized that everything was foggy. Immediately I went to his office and of course I was very upset. They stayed open and as Dr. Dalton is good about saying "I have good news and bad news." Then he explained, and said I would be better than before. What a huge relief. I recommend all my friends to him.


StarStarStarStarStar I enjoyed visiting the office. Everyone was ve... —    (Patient since Mon Aug 28 00:00:00 MDT 2017)

I enjoyed visiting the office. Everyone was very pleasant and punctual.


StarStarStarStarStar Very pleased with Dr Dalton —    (Patient since Tue Jul 05 00:00:00 MDT 2016)

Very pleased with Dr Dalton


StarStarStarStarStar  —    (Patient since Mon Aug 21 00:00:00 MDT 2017)

I was impressed from the time I called the office until I left. Wonderful staff wonderful doctor.


StarStarStarStarStar Great experience  —    (Patient since Thu Aug 29 00:00:00 MDT 2013)

I was very comfortable with the staff and with Dr Dalton!! Our wait time was very short. Dr Dalton spoke in terms that I understood!


StarStarStarStarStar Jennifer O. —    (Patient since Mon Jan 30 00:00:00 MST 2012)

Dr Dalton and his staff is the best and they provide a highly recommended, professional service. I live in Braselton Area and the drive is worthwhile. It is beautiful drive.


StarStarStarStarStar Excellent eye care —    (Patient since Tue Aug 15 00:00:00 MDT 2017)

Dr Dalton and his staff are wonderful. Very friendly professional and knowledgeable My experience was 5 stars


StarStarStarStarStar Like receiving info online. —    (Patient since Mon Jul 16 00:00:00 MDT 2012)

Like receiving info online: updates on what's going on, appointment reminders and birthday wishes!


StarStarStarStarStar Visit went well everyone very helpful. Went ver... —    (Patient since Tue Sep 21 00:00:00 MDT 2010)

Visit went well everyone very helpful. Went very smoothly from check in to testing.Thanks for dedication from staff to Dr. Thank you all.


StarStarStarStarStar Dr. Dalton is the finest doctor in Cleveland! H... —    (Patient since Wed Aug 02 00:00:00 MDT 2017)

Dr. Dalton is the finest doctor in Cleveland! His office staff is friendly, organized and courteous. Dr. Dalton possesses some of the most technologically advanced equipment in the entire state of Georgia. He knows his stuff! If you or your family has vision needs do not hesitate to setup an appointment with him.


StarStarStarStarStar Great place and great people! —    (Patient since Thu Jun 02 00:00:00 MDT 2016)

Great place and great people!


StarStarStarStarStar As always, was a pleasant visit. Staff friendly... —    (Patient since Thu Jun 07 00:00:00 MDT 2012)

As always, was a pleasant visit. Staff friendly and helpful!


StarStarStarStarStar Thanks for working me in when I needed it. I ap... —    (Patient since Wed Jan 13 00:00:00 MST 2016)

Thanks for working me in when I needed it. I appreciate your courtesy and professionalism taking the time to explain my vision problems.


Reply

Thank you for taking the time for leaving a review!

StarStarStarStarStar Fantastic experience at Dalton Family Eye Care!... —    (Patient since Fri Oct 20 00:00:00 MDT 2006)

Fantastic experience at Dalton Family Eye Care!! Everyone from the front office staff, to my eye tech, Alisha, to Kristi in the frame department and of course Dr. Dalton made me feel very comfortable and well taken care of. This was my first visit, but I look forward to going back. I would highly recommend Dalton Family Eye Care to anyone looking for a pleasant, professional eye doctor office.


StarStarStarStarStar Love Dr. Dalton!!  —    (Patient since Thu Apr 27 00:00:00 MDT 2017)

Love Dr. Dalton!! He is the ONLY eye doctor that has seem truly concerned for my vision! I am almost blind without glasses and he actually cares about my vision now and future!! All of the assistants and workers there are so kind!! Anyone would love this practice!!


Reply

thank you so much for leaving us a review...have a great day!

StarStarStarStarStar Ya'll all were so nlce and helpful especially m... —    (Patient since Thu Jun 29 00:00:00 MDT 2017)

Ya'll all were so nlce and helpful especially miss Cody


Reply

Thank you so much for your review

StarStarStarStarStar New to the area. From the moment I walked in I... —    (Patient since Thu Jun 29 00:00:00 MDT 2017)

New to the area. From the moment I walked in I was treated like family, the receptionist, the techs all were welcoming. Dr. Dalton is knowledgeable and fun as well as an all around nice guy!


Reply

thank you so much for taking the time to send in a review!

StarStarStarStarStar Friendly staff and Dr. Dalton is informative an... —    (Patient since Tue Jun 27 00:00:00 MDT 2017)

Friendly staff and Dr. Dalton is informative and patient and seems to care about your well being.


Reply

thank you for taking the time to send in a review!

StarStarStarStarStar Excellent eye care —    (Patient since Wed Jan 09 00:00:00 MST 2013)

Excellent in every aspect. Dr Dalton and staff were very knowledgeable, helpful, and took the time to give me excellent care. Can't say enough kind words about Dalton Family Eyecare.


StarStarStarStarStar Very thorough procedure and I felt I received t... —    (Patient since Tue Jun 22 00:00:00 MDT 2010)

Very thorough procedure and I felt I received the correct information to help me take care of my eyes.


Reply

thank you for taking the time to send in a review!

StarStarStarStarStar Very Happy with Dalton Family Eye Care  —    (Patient since Tue Jun 27 00:00:00 MDT 2017)

Very friendly staff and Dr Dalton was very detailed on explaining my options


Reply

thank you for your review!

StarStarStarStarStar . —    (Patient since Mon Jun 06 00:00:00 MDT 2016)

Everyone was very nice and helpful to me. I also thought that Dr Dalton was very kind and he has a nice way to explain everything to the patients.


StarStarStarStarStar Friendly personnel (smiles around). Good servi... —    (Patient since Mon Aug 01 00:00:00 MDT 2016)

Friendly personnel (smiles around). Good service. Doctor explained and clarified as needed. Testing was excellent


StarStarStarStarStar Best Eye care ever!! —    (Patient since Mon Jul 22 00:00:00 MDT 2013)

Great place and people. Everyone is very nice and Dr. Dalton is amazing. He takes the time to explain everything and makes sure you understand. They also have a good variety of frames to choose from. I highly recommend!!


Reply

thank you so very much for your time in leaving this review! We hope you have a great day

StarStarStarStarStar Gods work in this office —    (Patient since Tue Aug 06 00:00:00 MDT 2013)

Very impressed with the staff, and most importantly Dr.Dalton Some of the best equipment in the State. I have utmost confidence in my diagnosis and ongoing treatment.


StarStarStarStarStar Thank you for seeing me in such a timely way. W... —    (Patient since Tue Jun 16 00:00:00 MDT 2009)

Thank you for seeing me in such a timely way. Waiting for an appointment would not have been a good idea. Another good reason to have local doctors.


Reply

Thank you so much for taking the time to leave a review! Feel better soon!!!

StarStarStarStarStar GREAT Eyecare —    (Patient since Mon Nov 18 00:00:00 MST 2013)

Dr. Dalton and his team are professional and caring. They take the time to explain their process and why they perform the tests they conduct.


Reply

Thank you so much for taking the time to leave a review

StarStarStarStarStar started out rocky but ended great —    (Patient since Wed Jun 04 00:00:00 MDT 2008)

started out rocky but ended great


StarStarStarStarStar Great experience as always —    (Patient since Thu Jan 14 00:00:00 MST 2010)

Great experience as always


StarStarStarStarStar Dr. Dalton corrected some long term assumptions... —    (Patient since Wed Apr 26 00:00:00 MDT 2017)

Dr. Dalton corrected some long term assumptions that other Drs and I had held to, with solid logic, visual proof and all the explanation I required. Very pleasant and engaging personality, as well. Highly recommended!


Reply

Thank you so much for this review. This is exactly why we do what we do!

StarStarStarStarStar AWESOME!!!!  —    (Patient since Thu Apr 27 00:00:00 MDT 2017)

AWESOME!!!! That is it in one word! Everyone was so nice and Dr, Dalton by far is the best!! The women took up their time to help me decide on my frames. It was a very pleasant visit and also informative!


Reply

thank you so much for your sweet review! have a great day!

StarStarStarStarStar All of the staff were very friendly and informa... —    (Patient since Tue Apr 25 00:00:00 MDT 2017)

All of the staff were very friendly and informative. All of the testing was explained. Very pleasant experience


Reply

thank you for your review

StarStarStarStarStar your online is like KIS = keep it simple and th... —    (Patient since Thu Dec 12 00:00:00 MST 2013)

your online is like KIS = keep it simple and that's the way everybody likes !!


StarStarStarStarStar I hunted him down! I have had my best eye care ... —    (Patient since Tue Apr 18 00:00:00 MDT 2017)

I hunted him down! I have had my best eye care experience with Dr. Dalton, when I lived in Georgia. Years later I needed an appointment but was told he moved out of the area. Even though I moved to Florida, I will still make the Georgia trip to visit friends. And while I'm here, I thought an eye care appointment can also be made, so I can continue feeling the security I feel with Dr Daltons knowledge and professional eye care skills. I can tell you it really feels good walking out of that office knowing I had the best care possible. Dr Dalton has the state of the art equipment, and his office staff is a complement to him. Once I find something good, I do all I can to hold on to it. These people are all well worth the trip to Cleveland Georgia. I highly recommend this experience. Looking forward to my next appointment.


Reply

What an amazing review and thank you for taking the time to write it!

StarStarStarStarStar Great place that I strongly recommend to anyone! —    (Patient since Mon Apr 10 00:00:00 MDT 2017)

I was pleasantly surprised at how I was not given a "hard sell" on frames and lenses, but was given options and the freedom to go elsewhere if I chose to. The office staff were professional and the Doctor was great with telling me so much about my eyes!


Reply

Thank you so much for taking the time to send in a review! Have a great day

StarStarStarStarStar They made it all ok!!! —    (Patient since Tue Nov 25 00:00:00 MST 2014)

So I put off my eye doctor visits as much as possible because I dislike eye doctors but when I went on the 28th I was nervous but the ladies there helped me by keeping communication open,we talked about pther things like life and then Dr.Dalton was very down to earth and kind!! I am not the best patient when it comes to things like this but they all made me feel like I was one of the team!! I am not as nervous to see the eye doctor anymore!!!


StarStarStarStarStar Everyone was so friendly. Barely waited 5 minut... —    (Patient since Wed Mar 29 00:00:00 MDT 2017)

Everyone was so friendly. Barely waited 5 minutes before the tech came to start the tests. After she finished, Dr. Dalton came in the exam room within 10 minutes. He was very helpful at explaining everything. After the exam was over, went and picked out my glasses, paid the bill and was on my way home. :)


Reply

thank you so much for taking the time to write this review! We very much appreciate it!!!

StarStarStarStarStar Professional and personal service offered by ev... —    (Patient since Sat Mar 25 00:00:00 MDT 2017)

Professional and personal service offered by everyone - I was very pleased.


StarStarStarStarStar Everyone at Dalton Family Eyecare is very nice ... —    (Patient since Wed Jun 30 00:00:00 MDT 2010)

Everyone at Dalton Family Eyecare is very nice and respectful and always cheery!


StarStarStarStarStar Great Experience as always —    (Patient since Mon Aug 25 00:00:00 MDT 2008)

Great Experience as always


Reply

Thank you so much for your review

StarStarStarStarStar Staff is always courteous and professional. And... —    (Patient since Thu Dec 17 00:00:00 MST 2015)

Staff is always courteous and professional. And above all else, pleasant. They provide a comfortable atmosphere for the patient.


Reply

Thank you so much for your review. Have a great President's Day!

StarStarStarStarNo Star Very satisfied with the professionalism and car... —    (Patient since Wed Feb 08 00:00:00 MST 2017)

Very satisfied with the professionalism and care received. The staff were very helpful and professional assisting with all issues that arose.


Reply

thank you so much for your review. have a wonderful day!

StarStarStarStarStar Dalton eye care —    (Patient since Wed Feb 01 00:00:00 MST 2017)

Dr. Dalton is a very thorough and helpful. He understood my daughter's needs and took the time she needed to go through the eye exam and then explained everything about how her eyes were seeing, compared to "normal" vision and other therapies we could try to help out.


Reply

Thank you so much for taking the time to review us. Have a great day!

StarStarStarStarStar Best eye doctor ever! —    (Patient since Wed Dec 30 00:00:00 MST 2009)

I love love love this place! Not only does dr. Dalton go above and beyond to ensure the overall health of your eyes, but he cares more about your vision than he does about money which is very hard to find! The staff is always amazing and accommodating and so very friendly!!


Reply

Thank you so much for the kind review...we totally appreciate it! Have a great day

StarStarStarStarStar Professional, friendly and efficient. ... —    (Patient since Wed Jan 11 00:00:00 MST 2017)

I visited Dalton Family Eyecare yesterday for the first time. Everyone was friendly and professional from the front desk staff to the technician to Dr. Dalton. Everything was explained well and I appreciated the opportunity to try out two sets of contact lenses. Dr. Dalton was honest, friendly and offered great advice and appropriate treatment options for me.


Reply

thank you so much for your review! Have a great day

StarStarStarStarStar Wendy —    (Patient since Tue Mar 01 00:00:00 MST 2011)

Excellent customer service with a caring and friendly staff.


StarStarStarStarStar GREAT, AWESOME, FRIENDLY  —    (Patient since Mon Dec 05 00:00:00 MST 2016)

First ever eye exam like Dr Dalton gave me!! I left feeling like I knew everything that was going on with my eyes. He has some high tech equipment. He and his staff was very nice and they all went that extra mile to answer all your questions. This was my first time going to him but I assure you it will not be my last. I would encourage any to go see him. GREAT JOB!!!


Reply

Thank you so much for the kind review!

StarStarStarStarStar Always an enjoyable experience! —    (Patient since Wed Mar 12 00:00:00 MDT 2014)

Always an enjoyable experience!


StarStarStarStarStar Very good experience —    (Patient since Tue Nov 22 00:00:00 MST 2016)

The office staff and doctor were very professional and did an outstanding job.


StarStarStarStarStar Dr. Dalton was very thorough and polite during ... —    (Patient since Wed May 20 00:00:00 MDT 2015)

Dr. Dalton was very thorough and polite during my visit.


StarStarStarStarStar Professional and personalized care —    (Patient since Mon Aug 29 00:00:00 MDT 2011)

Nothing but professionalism and personalized care


Reply

Thank you so much for your review

StarStarStarStarStar Everyone is so friendly and professional. The ... —    (Patient since Fri Nov 21 00:00:00 MST 2014)

Everyone is so friendly and professional. The high tech equipment is always impressive.


Reply

Thank you for your review. We're glad that you had a great experience!

StarStarStarStarStar Best exam ever, all the latest equipment and a ... —    (Patient since Fri Nov 11 00:00:00 MST 2016)

Best exam ever, all the latest equipment and a very nice staff


Reply

thank you so much for your kind review!

StarStarStarStarStar Very thorough and holistic approach. —    (Patient since Thu Apr 16 00:00:00 MDT 2009)

Very thorough and holistic approach.


Reply

thank you so much for leaving a review. And...we always try to address things the way that makes the most sense. Drugs aren't always the answer :)

StarStarStarStarStar Staff and Dr very professional and I would reco... —    (Patient since Fri Oct 28 00:00:00 MDT 2016)

Staff and Dr very professional and I would recommend everyone to go here for their exams and eye treatments


StarStarStarStarStar Everyone from the moment we arrived were friendly... —    (Patient since Tue Oct 18 00:00:00 MDT 2016)

Everyone from the moment we arrived was friendly and helpful. Overall a terrific experience!


StarStarStarStarStar  —    (Patient since Tue Sep 25 00:00:00 MDT 2012)

The Doctor is ABSOLUTELY FANTASTIC! HE explains things fully and gives you his professional as well as his personal time! The staff is always courteous and efficient. I would NEVER CHANGE Eye Doctors. He needs to run for President!


Reply

Haha...Thank you so much for your review. We'll talk to Dr D about the Presidential bid, but he may not go for that

StarStarStarStarStar I was very disappointed that I didn't get to see ... —    (Patient since Wed Oct 05 00:00:00 MDT 2016)

I was very disappointed that I didn't get to see Dr. Dalton yesterday, but had to see Dr. Baldwin instead. I also felt that the technician did most of the work and the fact that after I got to the office, I was told I had to pay to see a Specialist, which was a $30 more co-pay. How did Dr. Baldwin suddenly become a Specialist/ I also was NOT told that I needed a new prescription for glasses and was NOT given a sheet that said I needed new glasses. I returned to the office a half hour after I left to inquire as to whether I needed new lenses. Very lax, to say the least.


Reply

Thank you so much for taking the time to send in a review. We try to notify all patients if they are seeing a different doctor than Dr Dalton, so if that communication wasn't clear, we very much apologize. Per the specialist comment, optometrists and ophthalmologists only work on eyes, so per your insurance contract, we are considered specialists. We are sorry to hear that your insurance company requires a higher copay, but perhaps you should discuss that with them. As far as your last comment, I am not allowed to respond per privacy guidelines, but if the communication wasn't clear, we must apologize for that as well. To have someone feel that their experience was lax is not acceptable and we need to do better. Your comment will be used in our next training to help improve the experience that others receive.

StarStarStarStarStar Fantastic operation. Latest technology. Personabl... —    (Patient since Tue Oct 04 00:00:00 MDT 2016)

Fantastic operation. Latest technology. Personable and highly competent doctor. Great to know we have the best available right here in Cleveland. No need to travel to the "big city" for great eye care. Only minor concern is tight parking space available, which I'm sure they're well aware of. My strongest positive recommendation for this operation.


Reply

Thank you so much for your great review. We are actually working on the parking situation, but it's a long term project :) Have a great day!

StarStarStarStarStar Great experience for my daughter who had never be... —    (Patient since Tue Sep 27 00:00:00 MDT 2016)

Great experience for my daughter who had never been to eye dr before. Thank you. For making it great for her.


Reply

We're so glad she enjoyed the visit! Now she knows eye doctor's aren't scary :)

StarStarStarStarStar As always, a very courteous, well trained staff. ... —    (Patient since Fri Jun 06 00:00:00 MDT 2008)

As always, a very courteous, well trained staff. They Kena went the second and third mile finding the right frame for me. Dr. Dalton was thorough and communicated well. I won't go anywhere else, for sure.


StarStarStarStarStar I'd Visit Again! —    (Patient since Tue Sep 13 00:00:00 MDT 2016)

Everyone at Dalton Family Eyecare from reception to the visit with the doctor was very informative and courteous. I didn't wait long to be taken for my consult with the nurse and the doctor saw me within ten minutes after the nurse. His diagnosis was easily explained and made time for any questions I might have had. Thank you for a pleasant visit!


Reply

Thank you so much for taking the time to review! Have a great day

StarStarStarStarStar Still driving from Atlanta to see Dr. Dalton. —    (Patient since Thu Jul 23 00:00:00 MDT 2009)

Excellent service --- always feel like i get a lot of individual attention from Dr. Dalton. I get to ask questions; i feel like they are on the cutting edge of technology in eye care and are up to date on all aspects of eye care. I lived in White County for 7 years and was under Dr. Dalton's care. Even though i have moved to Atlanta, I still drive up for his service.


StarStarStarStarStar I love this office, it was my daughters first tim... —    (Patient since Fri Aug 26 00:00:00 MDT 2016)

I love this office, it was my daughters first time at an eye dr. And he Dr. Dalton was phenomenal. He was very cautious with her diagnose and what he told me in front of her. Will always go back to this eye doctor. Love him and his staff.


StarStarStarStarStar  —    (Patient since Thu Sep 01 00:00:00 MDT 2016)

The service was outstanding and everyone made you feel comfortable and they really cared.


StarStarStarStarStar  —    (Patient since Mon Jan 30 00:00:00 MST 2012)

Excellent service. Very professional and the best equipment. The drive is well worth it. Jennifer O. Atlanta GA.


StarStarStarStarStar Clean office, excellent staff and service. Timely... —    (Patient since Thu Dec 16 00:00:00 MST 2010)

Clean office, excellent staff and service. Excellent optometrist. Available, no long wait time for appointments.


Reply

Thank you so much for taking the time to send in a review. Have a great day.

StarStarStarStarStar Definitely 5 stars! The staff was excellent and m... —    (Patient since Mon Aug 15 00:00:00 MDT 2016)

Definitely 5 stars! The staff was excellent and made us feel at home since this was our first visit. I would definitely recommend Dalton Eyecare.


Reply

Thank you so much for taking the time to give us a review. Have a great day

StarStarStarStarStar Everyone was so friendly and helpful starting with the front desk staff to the optical department.... —    (Patient since Wed Aug 10 00:00:00 MDT 2016)

Everyone was so friendly and helpful starting with the front desk staff to the optical department. I also felt lie my examination was very thorough!! Will definitely be back!! Thank you!!


StarStarStarStarStar Very thorough visit by professional and caring people.... —    (Patient since Wed Jan 05 00:00:00 MST 2011)

Very thorough visit by professional and caring people.


StarStarStarStarNo Star Liat Faver —    (Patient since Tue Aug 02 00:00:00 MDT 2016)

Everyone was polite and friendly, but I didn't expect the glasses to be so expensive. I should have taken my prescription elsewhere. In my current situation, it is difficult to reconcile the expense.


Reply

Thank you for taking the time to give us feedback. We apologize for your disappointment in the cost of the glasses. We likely didn't explain why our products are actually better quality that the things that you'll receive from the big box stores. We need to do better with this. Between the quality and the service that you'll receive at our office, you'll most likely find that the value you receive was worth every penny. Have a great day!

StarStarStarStarStar Good visit as always. —    (Patient since Mon Jul 16 00:00:00 MDT 2012)

Dr. Dalton and his entire staff are professional, thorough and pleasant. I feel completely comfortable and confident that my eyes and vision are in the best of hands.


StarStarStarStarStar Great and Friendly  —    (Patient since Mon Aug 01 00:00:00 MDT 2016)

Wonderful support group. Excellent conditions. Very good that was more concerned about my condition rather than to get me in and out


StarStarStarStarStar It is so good to go to a doctor that cares about you and takes the time to do a thorough exam and ... —    (Patient since Thu May 26 00:00:00 MDT 2016)

It is so good to go to a doctor that cares about you and takes the time to do a thorough exam and that explains every detail of your problem and how to fix it.


StarStarStarStarStar As always you guys rock! I never hesitate to bring my whole family there! Kena went above and beyo... —    (Patient since Tue Jun 07 00:00:00 MDT 2011)

As always you guys rock! I never hesitate to bring my whole family there! Kena went above and beyond on our last visit as always! And Dr. Dalton is amazing as always!


Reply

Thank you so much for taking the time to send in a review for us!!! We totally appreciate it :)

StarStarStarStarStar  —    (Patient since Thu Mar 24 00:00:00 MDT 2016)

Visit was smooth, efficient, and informative


StarStarStarStarStar Very pleased —    (Patient since Fri Jul 15 00:00:00 MDT 2016)

I was very pleased with both Dr. Dalton and Cheyenne, his technician. They both were very professional and friendly and gave thorough explanations of what they were doing. I would certainly recommend Dr. Dalton to anyone looking for an optometrist.


Reply

Thank you so much for your kind review.

StarStarStarStarStar the best eye doctor around! —    (Patient since Tue Aug 21 00:00:00 MDT 2012)

Dr. Dalton, and his staff our just so great! I have been many times, for emergency and they have always treated me with such care, and respect. Dr. Dalton is great at what he does! I wont go to anyone else!!


Reply

Thank you very much

StarStarStarStarStar Thank You. —    (Patient since Fri Jul 08 00:00:00 MDT 2016)

Excellent Customer Service


StarStarStarStarStar  —    (Patient since Wed Apr 13 00:00:00 MDT 2011)

Everyone was professional, polite and most helpful. Thank you


StarStarStarStarStar I had a good clinic experience with the practice and Dr.Dalton is caring and intelligent and is a ... —    (Patient since Thu Dec 16 00:00:00 MST 2010)

I had a good clinic experience with the practice and Dr.Dalton is caring and intelligent and is a patient advocate.


StarStarStarStarStar Every visit is excellent!... —    (Patient since Wed Mar 12 00:00:00 MDT 2014)

Every visit is excellent!


StarStarStarStarStar Checkup  —    (Patient since Fri Sep 11 00:00:00 MDT 2015)

The visit was both professional and educational. Dietary choices to enhance eye health were discussed. There was minimal waiting time for my exam.


StarStarStarStarStar  —    (Patient since Thu Jun 02 00:00:00 MDT 2016)

Great eye place HERE in Cleveland


StarStarStarStarStar  —    (Patient since Tue Aug 06 00:00:00 MDT 2013)

The staff are great and well trained


StarStarStarStarStar  —    (Patient since Thu May 26 00:00:00 MDT 2016)

Doctor Dalton was fabulous on explaining my eye infection. He showed me pictures on the computer to help me understand my problem. He took the time to write down my medicine and my daily instructions.


Reply

Thank you and we hope you're feeling better!!!

StarStarStarStarStar Dr. Dalton and his friendly, efficient staff are very professional in the services they provide. I... —    (Patient since Thu Dec 17 00:00:00 MST 2015)

Dr. Dalton and his friendly, efficient staff are very professional in the services they provide. I thank them for their care.


Reply

Thank you for your review!

StarStarStarStarStar D.r Dalton and his staff really care about their customers! —    (Patient since Mon Jul 22 00:00:00 MDT 2013)

This is the best place ever!! Dr. Dalton takes as much time as you need to understand exactly what is going on and is super sweet. The staff are all so caring and patient also! Thanks you for giving me a place to feel comfortable about my eye care needs!!


StarStarStarStarStar D.r Dalton and his staff really care about their customers! —    (Patient since Mon Jul 22 00:00:00 MDT 2013)

This is the best place ever!! Dr. Dalton takes as much time as you need to understand exactly what is going on and is super sweet. The staff are all so caring and patient also! Thanks you for giving me a place to feel comfortable about my eye care needs!!


StarStarStarStarStar Yesterday was the first time I had been to the eye doctor in over 12 years, I arrived for my appoi... —    (Patient since Fri May 20 00:00:00 MDT 2016)

Yesterday was the first time I had been to the eye doctor in over 12 years, I arrived for my appointment and didn't even wait 5 mins. The staff was very friendly and done a great job with all of the exams. Dr Dalton was knowledgeable and helpful with any and all questions. After picking out my frames I was told 3-5 business days and I would have my glasses. I received a phone call maybe 4 hours later saying my glasses were ready for pickup. My vision is great now. I highly recommend Dalton Family Eye Care to anyone looking fora good friendly eye care center.


Reply

Thank you so much for taking the time to leave a review. We really do appreciate it and are happy that we were able to surpass your expectations!

StarStarStarStarStar Excellent —    (Patient since Mon Jun 29 00:00:00 MDT 2015)

The stat at the office are wonderful People and Dr. Dalton is a superior Eye dr. I enjoy all my visits and I am glad that he's watching over my vision. Thank you Dr.Dalton.


StarStarStarStarStar ECAM CRITIQUE —    (Patient since Fri Oct 16 00:00:00 MDT 2015)

The exam was very thorough and satisfactory.


StarStarStarStarStar Pleasant and Relaxing —    (Patient since Fri Feb 15 00:00:00 MST 2013)

The staff and Dr. Dalton are very personable, they know their responsibilities. Very helpful also.


StarStarStarStarStar  —    (Patient since Wed Oct 15 00:00:00 MDT 2014)

As usual the staff was very friendly I and the whole office is very, very clean. I met with the new Dr. Baldwin. He is very nice, polite and informative. He answered all my questions and took time to listen.


StarStarStarStarStar  —    (Patient since Thu Apr 28 00:00:00 MDT 2016)

I like being able to fill out the papers on line.


StarStarStarStarStar My appointment was efficient and quick, but, very thorough.  —    (Patient since Fri Mar 20 00:00:00 MDT 2009)

My appointment was efficient and quick, but, very thorough. Dr. Dalton addressed my few concerns with professionalism and answered all my questions.


StarStarStarStarStar  —    (Patient since Mon Apr 20 00:00:00 MDT 2015)

Dr Dalton does an excellent job telling my teenager and I what is going on with his eyes. He also takes the time to talk about future options depending on what his eyes do.


StarStarStarStarStar  —    (Patient since Thu Apr 14 00:00:00 MDT 2016)

Thumbs up to Dr. Dalton and his staff.


Reply

Thank you for taking the time to send in a review!!!

StarStarStarStarStar I'm so glad that I decided to take a chance and go with a doctor I had never heard of —    (Patient since Wed Mar 30 00:00:00 MDT 2016)

I'm so glad that I decided to take a chance and go with a doctor I had never heard of. The staff was amazing and very knowledgable. Dr. Dalton made sure he spent a good amount of time with his exam and explaining everything. I also like how he wanred to follow up with phone calls from staff in a week to insure my happiness with the contacts he prescribed. I will definitely be returning for all of my annual check ups!


StarStarStarStarStar Smooth, seamless experience. I'll be back! —    (Patient since Thu Mar 24 00:00:00 MDT 2016)

Smooth, seamless experience. I'll be back!


Reply

Thank you for the compliment. Have a great day

StarStarStarStarStar Your office offers water and coffee and has the most amazing equipment to diagnosis eye problems —    (Patient since Wed Apr 13 00:00:00 MDT 2011)

Your office offers water and coffee and has the most amazing equipment to diagnosis eye problems. Your staff is courteous and kind. I can't see any improvement because you and your staff are great.


Reply

Thank you so much for your review

StarStarStarStarStar When we first arrived, 3 girls were working the front desk, 1 was on the phone and the other 2... —    (Patient since Tue Mar 01 00:00:00 MST 2011)

When we first arrived, 3 girls were working the front desk, 1 was on the phone and the other 2 were talking to one another and I stood there for about 1 1/2 minutes before they stopped talking to greet us. It would be nice to be greet d as soon as we walked in the door. After the initial sign in, the rest of the appointment was great.


StarStarStarStarStar Great eye doctor experience!  —    (Patient since Wed Jan 27 00:00:00 MST 2016)

I would highly recommend Dr. Calvin and his staff to anyone especially someone with a child who needs to see the eye doctor. He was great with my somewhat shy daughter and made the whole experience of getting glasses "cool"


StarStarStarStarNo Star Visit was good but would have loved to have gotten in sooner —    (Patient since Tue Feb 23 00:00:00 MST 2016)

Visit was good but would have loved to have gotten in sooner. Wait time for appt was about 5 days out from initial phone call!! Otherwise I was pleased with the appt


StarStarStarStarStar We've only just became a part of your clientele but from what I've experienced so far I am very... —    (Patient since Tue Feb 16 00:00:00 MST 2016)

We've only just became a part of your clientele but from what I've experienced so far I am very impressed with the professional feel of the office and staff. I am also very grateful for your proactive response and assistance concerning my sons need for his glasses to be rushed. Thank you very much and I truly look forward to working with you in the future


StarStarStarStarStar looks like the office is very well organized as it is —    (Patient since Fri Feb 15 00:00:00 MST 2013)

looks like the office is very well organized as it is


StarStarStarStarStar Dr. Dalton by far is the most caring doctor I have ever seen.Thank you so much —    (Patient since Tue Feb 16 00:00:00 MST 2016)

Dr. Dalton by far is the most caring doctor I have ever seen. Thank you so much. I look forward to seeing you in 3 months.


StarStarStarStarStar Thank you for the thorough visit and detailed explanations. —    (Patient since Wed Jan 05 00:00:00 MST 2011)

Thank you for the thorough visit and detailed explanations.


StarStarStarStarStar My first visit and im hooked —    (Patient since Fri Jan 15 00:00:00 MST 2016)

Everyone was super nice, they helped me as soon as I walked in the door. Dr. Dalton explained everything to me in a way I could understand because I'm definitely not a doctor. They are reasonably priced. I'm telling everyone I know to go there. It was hands down the best eye doctor visit I have ever had.


StarStarStarStarStar Very pleased with Dalton Family Eye Care —    (Patient since Wed Jan 13 00:00:00 MST 2016)

Very pleased with Dalton Family Eye Care. Very thorough, even identifying problem I did not know existed and referring on to a specialist after doing further testing. Everyone seemed to be caring and professional.


StarStarStarStarStar great service-----thank you —    (Patient since Thu Jan 14 00:00:00 MST 2016)

great service-----thank you


StarStarStarStarStar I love the new promotional offer that you are doing for sunglasses. What a great deal!!!!  —    (Patient since Fri Oct 29 00:00:00 MDT 2010)

I love the new promotional offer that you are doing for sunglasses. What a great deal!!!!


StarStarStarStarStar I was very comfortable with Dr.Dalton wonderful personality! —    (Patient since Tue Jan 05 00:00:00 MST 2016)

I was very comfortable with Dr.Dalton. His straight forwardness and just being real made me feel like I could trust in his practice, and that's the most important part of being a health professional is making the patient feel comfortable!


StarStarStarStarStar Dr. Dalton, Thank you to you and your staff for taking such good care of Gillian —    (Patient since Wed Apr 01 00:00:00 MDT 2009)

Dr. Dalton, Thank you to you and your staff for taking such good care of Gillian. We are so thankful that you were able to fit her for new glasses so quickly just in time to return to school. We are thankful that you and your staff are able to take of our eye care needs! Thanks again. Emily O'Bryant


StarStarStarStarStar Very pleased with visit. Thanks. —    (Patient since Wed Aug 23 00:00:00 MDT 2006)

Very pleased with visit. Thanks.


StarStarStarStarStar Thank you,Everyone was very friendly —    (Patient since Mon Dec 14 00:00:00 MST 2015)

Thank you,Everyone was very friendly


Reply

Thank you so much for your review. Have a great day

StarStarStarStarStar Very friendly and professional staff.  —    (Patient since Tue Nov 29 00:00:00 MST 2011)

Very friendly and professional staff.


StarStarStarStarStar Larger selection of frames would be nice... discounts on lenses would also be great! —    (Patient since Fri Mar 27 00:00:00 MDT 2009)

Larger selection of frames would be nice... discounts on lenses would also be great!


StarStarStarStarStar No suggestions. Excellent service! —    (Patient since Fri Sep 11 00:00:00 MDT 2015)

No suggestions. Excellent service!


Reply

Thank you so much!

StarStarStarStarStar Consistently excellent —    (Patient since Mon Aug 29 00:00:00 MDT 2011)

Love the personalized service. Kena helped me out again on swapping out warranty lenses on the spot. Thank you!


Reply

Thank you so much for taking the time to do a review for us! Have a great day!

StarStarStarStarStar Jennifer was excellent with patience and helping with understanding how to do the eye test —    (Patient since Wed Sep 10 00:00:00 MDT 2014)

Jennifer was excellent with patience and helping with understanding how to do the eye test. Doctor Dalton was very patient and explained everything thoroughly. Everyone else was friendly and made for a pleasant appointment.


Reply

Thank you so much for your comment. We are very fortunate to have Jennifer on our team!

StarStarStarStarStar I was very warmly received for my first visit. People were friendly and competent. Dr —    (Patient since Tue Nov 03 00:00:00 MST 2015)

I was very warmly received for my first visit. People were friendly and competent. Dr. Dalton gave me the best eye exam and information I have ever received. I felt well taken care of.


StarStarStarStarStar Thank you so much. The new transition lens are working great. —    (Patient since Fri Mar 11 00:00:00 MST 2011)

Thank you so much. The new transition lens are working great.


Reply

We are so glad that you're enjoying those lenses! Have a great day!!!

StarStarStarStarStar I see no room for improvement.Dalton eye care has excellent service and technology. —    (Patient since Wed Oct 21 00:00:00 MDT 2015)

I see no room for improvement. Dalton eye care has excellent service and technology.


StarStarStarStarStar Great as always. Thank you. —    (Patient since Mon Aug 05 00:00:00 MDT 2013)

Great as always. Thank you.


StarStarStarStarStar Your operation is simply stunning. I am very impressed with your equipment —    (Patient since Fri Oct 16 00:00:00 MDT 2015)

Your operation is simply stunning. I am


StarStarStarStarStar Everyone was so polite and very nice!!!! And helped me in every way possible and the eye doctor... —    (Patient since Fri Sep 25 00:00:00 MDT 2015)

Everyone was so polite and very nice!!!! And helped me in every way possible and the eye doctor was VERY nice and really took his time with you and the technology he did was beyond compair to other eye places I've been I would HIGHLY recommend Dalton eye care to everyone! 😊


StarStarStarStarStar I don't know of anything.  —    (Patient since Tue Aug 02 00:00:00 MDT 2011)

I don't know of anything.


StarStarStarStarStar Let patients know when Dr running late. —    (Patient since Tue Sep 21 00:00:00 MDT 2010)

Let patients know when Dr running late.


StarStarStarStarStar The two young ladies in the eyeglass section were personable, knowledgeable and a pleasure to be... —    (Patient since Fri Oct 02 00:00:00 MDT 2015)

The two young ladies in the eyeglass section were personable, knowledgeable and a pleasure to be with.


Reply

Thank you so much for taking your time to review our office. If we can be of service in the future, please let us know!

StarStarStarStarStar The wait was going to the wrong desk —    (Patient since Fri Oct 02 00:00:00 MDT 2015)

The wait was going to the wrong desk. After being directed to the right desk I was greeted and seated. That was on me. My previous visit for glasses was to a franchise that could have cared less and was more interested in getting me in and out for the next customer or patient. I felt like I was at a burger joint. The staff was outstanding. I was impressed wit the hi tech diagnostic equipment. Dr. Dalton took the time to not only explain the the final product but also other issues with my eye health that put me at ease. "If you have this problem call us and we'll see you or just tell them to let me know." You don't get this from a "brick and mortar 'store' in a strip mall". New services? The only suggestion I would have is to offer the FollowMyHealth App for patients to use. To sum up my visit? 😎


Reply

Thank you so much for your suggestion (We'll look into it for sure) and for taking the time to send in your review! We do appreciate it very much.

StarStarStarNo StarNo Star I however was not pleased that I have to pay $25 to get a copy of my prescription —    (Patient since Fri Jan 11 00:00:00 MST 2013)

I however was not pleased that I have to pay $25 to get a copy of my prescription. I was planning to bring my frames and getting a quote on new lenses and I always do a comparison quote from Emory where I got the frames originally. I also like to have a copy on had as I travel extensively. Rev. Sheryl Marshall Moore


Reply

Thank you for taking the time to send in a review Rev Sheryl Marshall Moore. Unfortunately your insurance company does not allow for us to release the prescription without you paying for the service. This was explained in the paperwork you received prior to your exam. The $25 copay is sadly a requirement that they place on you. I hope this helps to clear things up and have a blessed day!

StarStarStarStarStar You guys are awesome! Thank you for everything! —    (Patient since Fri Apr 06 00:00:00 MDT 2007)

You guys are awesome! Thank you for everything!


StarStarStarStarStar I would not change a thing —    (Patient since Thu Oct 01 00:00:00 MDT 2015)

I would not change a thing


StarStarStarStarStar Great visit, just wish the frames weren't so darn expensive!! —    (Patient since Thu Oct 01 00:00:00 MDT 2015)

Great visit, just wish the frames weren't so darn expensive!!


Reply

Thank you for reviewing us today. We actually have packages that include frames and lenses that start around $100 and can many times be made the same day. Now, if you're looking at those fancy designer ones hand made by samurais in the remote regions of Japan...we wish they weren't so darned expensive too! :)

StarStarStarStarStar I don't know how I could have asked for any better treatment, everyone from the girls up front to... —    (Patient since Wed Sep 16 00:00:00 MDT 2015)

I don't know how I could have asked for any better treatment, everyone from the girls up front to the Doctor, were the best.


Reply

thank you so much for your kind review. We appreciate your time!

StarStarStarStarStar Review —    (Patient since Tue Mar 01 00:00:00 MST 2011)

We used Dr. Dalton in the past and lost insurance coverage, so we went to a cheaper eye dr. and had a horrible experience. We will never go any where else. Dr. Dalton and his staff are amazing!


Reply

We are so glad you've come back and thank you for taking the time to send in a review!

StarStarStarStarStar Well worth an hour's drive —    (Patient since Thu Oct 06 00:00:00 MDT 2011)

Dr Dalton is an outstanding eye care professional, making it well worth the drive from Atlanta suburbs. He's kind, thoughtful, and thoroughly knowledgeable, with all the latest high-tech equipment. You will be hard pressed to find better care at any price in the city!


Reply

Thank you so much for making the drive and for such a kind review! Have a great day.

StarStarStarStarStar why i return —    (Patient since Thu Jul 23 00:00:00 MDT 2009)

I have moved to the Atlanta area but still come to Dalton Family Eye Care --- that's how much i like the care and service


Reply

we couldn't have gotten a kinder review! Thank you so much for your time and your drive!

StarStarStarStarStar I had fallen and bent my glasses. The person who fixed by glasses was gracious and pleasant —    (Patient since Thu May 03 00:00:00 MDT 2007)

I had fallen and bent my glasses. The person who fixed by glasses was gracious and pleasant. She was polite and I was quickly on my way home.


Reply

thank you so much for taking the time to send in a review

StarStarStarStarStar A great visit as always!  —    (Patient since Fri Sep 03 00:00:00 MDT 2010)

A great visit as always!


StarStarStarStarStar Excellent Care —    (Patient since Fri Aug 21 00:00:00 MDT 2015)

I was really surprised at the excellent care Dr. Dalton and his staff provided. One on One treatment and very thorough, I would recommend Dr. Dalton to anyone that needs vision care. Also, they help You find the perfect frames that will be suitable for Your face. Besides seeing better, choosing the best frames to compliment you since this will be a part of your face for years to come. I can hardly wait to receive my new glasses.


StarStarStarStarStar I can SEE!! Wow! Great experience —    (Patient since Wed Aug 19 00:00:00 MDT 2015)

I can SEE!! Wow! Great experience. You will probably be seeing my husband soon because of my experience. Thank you. BTW - I made an appt with my family Dr.


Reply

Thank you so much for your review. Referring your husband is the absolute best compliment we could receive! Thank you for following up :)

StarStarStarStarStar Great experience! Staff is excellent and Dr —    (Patient since Tue Dec 18 00:00:00 MST 2012)

Great experience! Staff is excellent and Dr. Dalton has been fantastic! Thanks for helping me see better!


StarStarStarStarStar  —    (Patient since Thu Aug 06 00:00:00 MDT 2015)

Very pleased with how Dr. Dalton treated my 10 year old daughter. He made her feel very comfortable. It was an enjoyable visit. And of course she looks great in her new glasses.


Reply

Thank you so much for letting us know how she's doing! Have a wonderful day!

StarStarStarStarStar hire better lookin women...lol —    (Patient since Fri Nov 06 00:00:00 MST 2009)

hire better lookin women...lol


StarStarStarStarStar Great service as usual!!! We love coming here!!! —    (Patient since Fri Feb 05 00:00:00 MST 2010)

Great service as usual!!! We love coming here!!!


StarStarStarStarStar I have great service when I am there and would tell all my friends about it. —    (Patient since Thu May 28 00:00:00 MDT 2015)

I have great service when I am there and would tell all my friends about it.


Reply

thank you for taking the time to send in a review! Any compliments to a friend is the best compliment we can receive!

StarStarStarStarStar Each of the employees were kind and professional.  —    (Patient since Thu Mar 19 00:00:00 MDT 2009)

Each of the employees were kind and professional.


Reply

thank you so much for your review!

StarStarStarStarStar Always an informative visit. —    (Patient since Tue Sep 21 00:00:00 MDT 2010)

Each visit I learn something new. With new equipment and tests you are sure to have a good experience.


Reply

thank you so much for taking the time to send in a review!

StarStarStarStarStar Staff courteous and helped explain each test I took. Dr —    (Patient since Thu Jul 17 00:00:00 MDT 2014)

Staff courteous and helped explain each test I took. Dr.Dalton took time with me and explained all test results and continuos eye health care plan till next exam.


StarStarStarStarStar I have already had 2 of my friends come and get an eye exam so I think you are doing everything... —    (Patient since Wed Apr 13 00:00:00 MDT 2011)

I have already had 2 of my friends come and get an eye exam so I think you are doing everything right.


Reply

The referral of friends and family is absolutely the highest compliment that we can receive...thank you so much!!!

StarStarStarStarStar I just visited the optical to pick up lenses for my glasses but the young optician in optical... —    (Patient since Tue Jun 17 00:00:00 MDT 2014)

I just visited the optical to pick up lenses for my glasses but the young optician in optical with the long brown hair is excellent very sweet knowledgeable and caring. I wish I could remember her name but I definitely would get my glasses from her again and would recommend her to my friends and family.


Reply

Thank you so much for taking time to send in a review! The young lady that helped you was Kena and we are very blessed to have her be a part of our team. Have a wonderful day.

StarStarStarStarStar Everyone is so wonderful and helpful!! —    (Patient since Thu Dec 17 00:00:00 MST 2009)

Everyone is so wonderful and helpful!!


StarStarStarStarStar Very good service! I'll be back! —    (Patient since Wed Jun 17 00:00:00 MDT 2015)

Very good service! I'll be back!


StarStarStarStarStar I was impressed with the new equipment —    (Patient since Thu Apr 18 00:00:00 MDT 2013)

I was impressed with the new equipment. Dr Dalton takes time with you and explains what is going on with your eyes. Very impressive.


StarStarStarStarStar You can't improve excellence! —    (Patient since Thu Mar 26 00:00:00 MDT 2009)

You can't improve excellence!


StarStarStarStarStar Friendly and caring service all the way around —    (Patient since Thu May 28 00:00:00 MDT 2015)

Friendly and caring service all the way around. The most complete and professional exam I have ever had. I would highly recommend the Dalton Family Eyecare Center. I could not be more pleased.


Reply

thank you for taking time out of your day to send in a review!

StarStarStarStarStar I really like Dr Dalton and the girls the optical dept😀👍 —    (Patient since Tue May 22 00:00:00 MDT 2012)

I really like Dr Dalton and the girls the optical dept😀👍


StarStarStarStarStar Couldnt be happier with our service from you! —    (Patient since Wed Jul 09 00:00:00 MDT 2014)

Couldnt be happier with our service from you!


StarStarStarStarStar I was very impressed with the thorough explanation of everything. —    (Patient since Wed May 06 00:00:00 MDT 2015)

I was very impressed with the thorough explanation of everything.


StarStarStarStarStar 5 star  —    (Patient since Wed Jun 10 00:00:00 MDT 2009)

Pleasant atmosphere. Friendly staff.


StarStarStarStarStar The whole team was awesome. Thank you. —    (Patient since Fri May 08 00:00:00 MDT 2015)

The whole team was awesome. Thank you.


StarStarStarStarStar Great doctor and superior staff. —    (Patient since Mon Dec 21 00:00:00 MST 2009)

Great doctor and superior staff.


StarStarStarStarStar This was our first visit with Dalton Family Eye Care. I was very impressed —    (Patient since Mon Apr 20 00:00:00 MDT 2015)

This was our first visit with Dalton Family Eye Care. I was very impressed. If you have teenagers, you need to take them to Dr. Dalton. His staff is friendly. He explained things to my kids without talking down to them. He also was patient with all my mom questions.


StarStarStarStarStar people are naturally anxious when they go to a doctor —    (Patient since Wed Jan 28 00:00:00 MST 2015)

people are naturally anxious when they go to a doctor. Your folks make us feel very comfortable and at ease. Also very professional. Keep up the good work!


StarStarStarStarStar Being hearing impaired makes my visit challenging as I do struggle to comprehend the instructions... —    (Patient since Tue Jun 13 00:00:00 MDT 2006)

Being hearing impaired makes my visit challenging as I do struggle to comprehend the instructions during the tests especially if a worker does not have good diction or talks too fast. I ask for understanding from all in this matter. Thank you for your service.


StarStarStarStarStar Dr. Dalton was thorough and personable. His reference to Dr Walrath was spot on.. —    (Patient since Fri Feb 08 00:00:00 MST 2013)

Dr. Dalton was thorough and personable. His reference to Dr Walrath was spot on... with good service there, also. Thank you


StarStarStarStarStar I think that Dr. Dalton and the complete staff was fantastic —    (Patient since Tue Apr 14 00:00:00 MDT 2015)

I think that Dr. Dalton and the complete staff was fantastic. I haven't seen visually for a long time and was beginning to not trust eye doctors. Dr. Dalton was very helpful and I do so much appreciate it.


StarStarStarStarStar Everyone is great!! I love your team!!  —    (Patient since Thu Apr 01 00:00:00 MDT 2010)

Everyone is great!! I love your team!!


Reply

Thank you so much for taking the time to review us! We appreciate it and have a great day.

StarStarStarStarStar I think you rate at the top of all the eye doctors I have been to over the past 50 years —    (Patient since Thu Apr 09 00:00:00 MDT 2015)

I think you rate at the top of all the eye doctors I have been to over the past 50 years. More frames would be helpful.


Reply

We could not think of a better compliment. Thank you so much and have a great weekend!

StarStarNo StarNo StarNo Star The lady in the glasses area was not that pleasant —    (Patient since Thu Feb 28 00:00:00 MST 2013)

The lady in the glasses area was not that pleasant. Maybe she was having a bad day an we did not receive our full perception. Will have to go back an try to get it.


Reply

We can't apologize enough if you felt like you weren't receiving our full attention. We will most definitely use your comment during our training sessions and hopefully you'll notice a big improvement the next time you're in. Have a great day and thank you for taking the time to send in a review.

StarStarStarStarStar This was our first visit. We were treated so kind by the staff and doctor. Thank you so much —    (Patient since Wed Mar 25 00:00:00 MDT 2015)

This was our first visit. We were treated so kind by the staff and doctor. Thank you so much. God bless.


StarStarStarStarStar Excellent care —    (Patient since Wed Jul 09 00:00:00 MDT 2014)

Dr. Dalton and his staff go beyond to provide understanding of issues and processes to test those issues.


StarStarStarStarStar Perfect visit! Don't change a thing!  —    (Patient since Thu Sep 11 00:00:00 MDT 2014)

Perfect visit! Don't change a thing!


StarStarStarStarStar Excellent eye care services! —    (Patient since Thu Mar 12 00:00:00 MDT 2015)

I was greeted by the staff, served coffee, and prompted seen by the technician and doctor. I needed new lenses in my old frames and they were ready same-day! I'll definitely be back.


StarStarStarStarStar I walked in off the street with no appointment —    (Patient since Tue Mar 03 00:00:00 MST 2015)

I walked in off the street with no appointment. I was driving and realized my right eye was very blurred. Sunday I was reading with it. I was so concerned, I stopped by Dr. Dalton's office late in the afternoon and they were wonderful. They took care of me and relieved my high anxiety immediately. I was diagnosed with a cataract. Dr. Dalton was so nice and caring. He explained what needed to be done, even sent a note to my primary physician. They called an set up an appointment with the surgeon and I could not have been happier. So glad I went to him. There was other doctors to chose from, so lucky for me I chose him. I will be taking my husband to him, and encouraging my friends to go to him.


Reply

Thank you so much for taking the time to send in a review!

StarStarStarStarStar Thanks for my last minute appointment —    (Patient since Wed Feb 22 00:00:00 MST 2006)

Thanks for my last minute appointment


StarStarStarStarStar Always a pleasant experience here. I recommend you to anyone needing eye care. —    (Patient since Tue May 31 00:00:00 MDT 2011)

Always a pleasant experience here. I recommend you to anyone needing eye care.


StarStarNo StarNo StarNo Star The wait was longer than it ever has been in the past —    (Patient since Fri Jan 21 00:00:00 MST 2011)

The wait was longer than it ever has been in the past. No where to sit in waiting room when I got there and I took the last parking spot. I was ready to leave when I got call back. I was not happy. Dr. D seemed rushed during my exam. I understand the weather was a factor.


Reply

Thank you for taking the time to do a review for us. Also, thank you for understanding the issues with the weather. We did have several patients "surprise" us that day and we will work on handling our flow better in the future to ensure you don't feel rushed. Have a great day.

StarStarStarStarStar Nice experience.  —    (Patient since Wed Feb 25 00:00:00 MST 2015)

Staff is pleasant and helpful, doctor is knowledgeable and good at explaining things, and you can purchase glasses right there.


StarStarStarStarStar Best eye care —    (Patient since Tue Sep 21 00:00:00 MDT 2010)

If you want the best eye care you should look no further than Dalton Family Eye Care. The Dr. and staff are the best around.


Reply

We can't thank you enough for such a wonderful compliment!

StarStarStarStarStar Dr Dalton is awesome! I refer everyone there!  —    (Patient since Tue Feb 10 00:00:00 MST 2015)

Dr Dalton is awesome! I refer everyone there!


Reply

and we cannot thank you enough!!!

StarStarStarStarStar amazing! —    (Patient since Wed Feb 11 00:00:00 MST 2015)

The office was very nice and the staffdid an awesome job of making me feel valued and comfortable. Dr. DActon was great, very honest and thorough.


Reply

thank you so much for taking the time to submit such a great review!

StarStarStarStarStar Very personable and professional service. A pleasurable experience. —    (Patient since Wed Feb 04 00:00:00 MST 2015)

Very personable and professional service. A pleasurable experience.


StarStarStarStarStar Very Knowledgable! —    (Patient since Tue Feb 03 00:00:00 MST 2015)

We are extremely happy with Dr Dalton and his knowledge of issues that kids have that make it hard to see. So thankful for him and his staff for SAME day glasses! They are already working! Thanks again!


StarStarStarStarStar Best Eye Dr —    (Patient since Tue Feb 03 00:00:00 MST 2015)

Dr. Dalton is always amazing. He uses the best technology and is so funny for children. We love him! Parking is the only downside. There are always so many patients because his service is outstanding!


Reply

Thank you for taking the time to review us. For the record, we don't love our parking either...and are weighing the options out there ;)

StarStarStarStarStar Everyone very pleasant and helpful —    (Patient since Wed Jan 28 00:00:00 MST 2015)

Everyone very pleasant and helpful


StarStarStarStarStar Best experience at doctor of any kind, and the most accommodating office ever. —    (Patient since Thu Oct 23 00:00:00 MDT 2014)

Best experience at doctor of any kind, and the most accommodating office ever.


Reply

Thank you so much for taking the time to send in a review!

StarStarStarStarStar Dr.Dalton as always,was informative and clear as to what to do going forward. John Gillen —    (Patient since Tue Jul 01 00:00:00 MDT 2008)

Dr.Dalton as always,was informative and clear as to what to do going forward. John Gillen


Reply

Thank you for taking the time to complete a review. It is very appreciated!

StarStarStarStarStar Scared heck out of me for future eye site. Will be following  —    (Patient since Thu Jan 08 00:00:00 MST 2015)

Scared heck out of me for future eye site. Will be following doctors' instructions as best I can.


Reply

We appreciate the review, however, we don't ever intend to scare anyone. We believe that education is the key to prevent vision loss. Good luck in following Doc's orders!

StarStarStarStarStar One cannot improve on awesome!  —    (Patient since Wed Jul 09 00:00:00 MDT 2014)

One cannot improve on awesome! Dr. Dalton explained why he was running a bit behind schedule and the extra kindness he needed to break bad news to another was actually reassuring.


Reply

We can't thank you enough for your patience and your kind review. Have a wonderful day!

StarStarStarStarStar Great visit for a 5 year old! Very enjoyable and comfortable environment. —    (Patient since Fri Jan 02 00:00:00 MST 2015)

Great visit for a 5 year old! Very enjoyable and comfortable environment.


Reply

Thank you so much. We are so glad to hear that it was a fun visit and not intimidating :)

StarStarStarStarStar Awesome!  —    (Patient since Wed Dec 31 00:00:00 MST 2014)

Very knowledgeable, helpful staff.


Reply

Thank you so much for your review!

StarStarStarStarStar Very disappointed that they take my insurance for visit but not eyeglasses —    (Patient since Tue Dec 16 00:00:00 MST 2014)

Very disappointed that they take my insurance for visit but not eyeglasses


Reply

Thank you for your feedback. We are very disappointed that we cannot work with your insurance company for your glasses as well. However, when we dispense things of poor quality (that the insurance company won't warranty) 1-2 months after an order, it reflects poorly upon us. Instead, we have chosen to offer good quality products in different price ranges that we can often get to our patients within a few days (if not the same day). Hopefully one day, the insurance you are speaking of will return to allowing doctor's offices to make the glasses for the patients and we'll be able to, once again, serve our patients with the quality they deserve.

StarStarStarStarStar Service was excellent as always, everyone is always so thoughtful! —    (Patient since Fri Mar 20 00:00:00 MDT 2009)

Service was excellent as always, everyone is always so thoughtful!


Reply

thank you for your review!

StarStarStarStarStar Everyone is very polite and make me feel relaxed and cared about. Thank You —    (Patient since Tue Dec 11 00:00:00 MST 2012)

Everyone is very polite and make me feel relaxed and cared about. Thank You


Reply

Thank you for your review!

StarStarStarStarStar Love the dr. and the staff. —    (Patient since Mon Dec 21 00:00:00 MST 2009)

Love the dr. and the staff.


StarStarNo StarNo StarNo Star Good job guys. 4 stars (maybe 5) —    (Patient since Wed Nov 04 00:00:00 MST 2009)

I had called for an appointment on Wed. and was given an appointment for Fri. at 4 PM. I guess that the person I talked to failed to put it on the schedule but they got me in anyway, and I just had to wait a little longer, but it was OK...not really a problem.


Reply

Thank you for taking the time to send in a review. We apologize for the confusion and we are glad that we were able to rectify it for you.

StarStarStarStarStar Very compentent Eye Care and friendly service  —    (Patient since Tue Nov 29 00:00:00 MST 2011)

Dr Dalton is very concerned for our eye care as well our overall health.The staff are very friendly and helpful.


Reply

thank you for taking the time to send in a review!

StarStarStarStarStar Pleased that in additi —    (Patient since Fri Nov 21 00:00:00 MST 2014)

Pleased that in addition to high quality service, the use of technology was awesome.


StarStarStarStarStar Good to be back, Dr. Dalton does a fine job explaining what you need to know about your eyes. —    (Patient since Thu Jun 11 00:00:00 MDT 2009)

Good to be back, Dr. Dalton does a fine job explaining what you need to know about your eyes.


StarStarStarStarStar I really don't have any suggestions... —    (Patient since Thu Jun 27 00:00:00 MDT 2013)

I really don't have any suggestions...


StarStarStarStarStar I really think Dr Dalton makes his patients feel special and explains things in "plain" english. —    (Patient since Tue Jan 21 00:00:00 MST 2014)

I really think Dr Dalton makes his patients feel special and explains things in "plain" english.


Reply

Thank you so much for taking the time to send in a review!

StarStarStarStarStar LOVED the coffee! Thanks! —    (Patient since Mon Oct 29 00:00:00 MDT 2007)

LOVED the coffee in the lobby! Thanks!


StarStarStarStarStar good review —    (Patient since Wed Nov 05 00:00:00 MST 2014)

I was overall pleased with everything. Would give 4 out of 5 stars. Lower prices would make it 5 out of 5 stars, but it is what it is.


StarStarStarStarStar Very impressed with the details of the eyeball from the new machine you all have in the office —    (Patient since Thu May 17 00:00:00 MDT 2012)

Very impressed with the details of the eyeball from the new machine you all have in the office. Enjoyed Dr. Dalton's explanation of the findings. The young lady that helped me with my new glasses order was most helpful and very pleasant to deal with.


Reply

Thank you so much for taking the time to send in a review. Have a great day.

StarStarStarStarStar It seems as though all medical doctors of any kind think that the patients time of appointment is... —    (Patient since Fri Aug 10 00:00:00 MDT 2012)

It seems as though all medical doctors of any kind think that the patients time of appointment is not very significant. Our time is just what ever time they want to see us. I was very disappointed about my 40 minute wait beyond my appointment time I was 15 minutes early so that makes my total wait time 55 minutes I had made up my mind up that at 11:00 Am I was going to leave but fortunately I was called in.


Reply

We are very sorry to hear about your wait time. Our schedule usually runs very smoothly and on time, however in the case of your day, the patient before you required more time. It was not a scenario in which we were overbooked, understaffed, running consistently late all day or did not value your time. We try to reschedule patients that have extended needs, but unfortunately this person needed the extra time then. We do apologize for your wait time, but if you came in with an emergent situation, I am sure that you would appreciate the extra time from the doctor as well. We will try to improve our patient flow for future experiences and appreciate your understanding.

StarStarStarStarStar About half way through my appt. the power went off for approximately 45 minutes —    (Patient since Wed Nov 16 00:00:00 MST 2011)

About half way through my appt. the power went off for approximately 45 minutes. Since it was out of their control, they still handled it well.


StarStarStarStarStar Very pleased with my first visit. Thank you to everyone and God bless you all —    (Patient since Thu Sep 11 00:00:00 MDT 2014)

Very pleased with my first visit. Thank you to everyone and God bless you all. You were highly recomended by my Paster and his wife, Roger and Beth Bourgeois. I am glad I took their advice. Can't wait until I reeive my new glasses !


StarStarStarStarStar Dr. Dalton is the best —    (Patient since Fri Apr 06 00:00:00 MDT 2007)

Dr. Dalton is the best. He's way more than an "optometrist" and thoroughly understands medicine and the human body.


Reply

We thank you so much for your review but Dr Dalton assures us his degree is only in Optometry. We just think optometrists should do more for their patients:D

StarStarStarStarNo Star Satisfied with visit —    (Patient since Thu Sep 25 00:00:00 MDT 2014)

Was very satisfied, from a mom's point of view, with how well he dealt with my teenage child.


Reply

Thank you for taking the time to send in a review. If we can help any further, please let us know.

StarStarStarStarStar Thorough visit with a very smart doc —    (Patient since Tue Feb 07 00:00:00 MST 2012)

I appreciated the explanations I received relating to my current and future eye health. Also, I like that Dr. Dalton is a "big picture" doctor who understands exactly how things like exercise, blood pressure, etc. do affect eye health. If you need an eye exam, this is the place to go, hands down.


Reply

Thank you so much for taking the time to send in this review! Have a wonderful day!

StarStarStarStarStar I wish Dr Calvin all the best on his upcoming marriage! —    (Patient since Thu Oct 06 00:00:00 MDT 2011)

I wish Dr Calvin all the best on his upcoming marriage!


Reply

Thank you so much for the wishes! We'll make sure to let him know :D

StarStarStarStarStar It was an overall great experience. —    (Patient since Tue Sep 09 00:00:00 MDT 2014)

It was an overall great experience.


Reply

thank you for taking the time to send in a review!

StarStarStarStarStar Excellent! —    (Patient since Tue Jul 17 00:00:00 MDT 2012)

As always this was a fantastic appointment for my daughter. She is so comfortable there and we know we are in great hands. Thank you


Reply

thank you so much for taking the time to write a review!

StarStarStarStarStar  —    (Patient since Thu Aug 21 00:00:00 MDT 2014)

I enjoyed very much my visit up there.Keena was very nice & explained a lot to me about the charges.


Reply

Thank you for your review!

StarStarStarStarStar Dr. dalton is a gem with lots of patience! —    (Patient since Wed Aug 21 00:00:00 MDT 2013)

Dr. dalton is a gem with lots of patience!


Reply

We thank you so much for your review! :)

StarStarStarStarStar I did not buy glasses there because you do not file for medicare —    (Patient since Tue Feb 07 00:00:00 MST 2006)

I did not buy glasses there because you do not file for medicare. I would have to pay for the whole setup when I have one basic set coming free and I just have to pay for the additions. Not so where I did get glasses. Difference in out of pocket for me is $200.00 To me that is a lot of money. Cant blow that much just because you wont file it. Had to move on. It may get better but I cant see as well now as before the surgery.


Reply

Thank you for taking the time to review your services and our office. We apologize for not being able to file for your medicare glasses. Our small office simply cannot afford to be part of that program at this time because of the exorbitant application fee for their program. That's why we recommended an office that can help you with that. We understand that $200 is a fair amount of change and hopefully the government will change their requirements in the future. As far as your comment on your vision, after reviewing your file (from before and after the surgeries), it is simply not true. If you are having problems or frustrations, please contact our office for an appointment or the surgeons office and we will see what we can do for you.

StarStarStarStarStar You were very kind to take me on short notice. My situation was far more serious than I realized. —    (Patient since Tue Jul 29 00:00:00 MDT 2014)

You were very kind to take me on short notice. My situation was far more serious than I realized.


StarStarStarStarStar Customer service excellent!! Doctor Dalton takes time with you explaining the exam and answers all... —    (Patient since Wed Jul 16 00:00:00 MDT 2014)

Customer service excellent!! Doctor Dalton takes time with you explaining the exam and answers all questions (best eye care I have ever had)!!!!!!!!!!!!


Reply

Thank you so much for taking the time to send in a review! Have a great day

StarStarStarStarStar Excellent care and feedback from all staff and doctor —    (Patient since Wed Jul 09 00:00:00 MDT 2014)

Excellent care and feedback from all staff and doctor


StarStarStarStarStar Excellent Service —    (Patient since Wed Jul 09 00:00:00 MDT 2014)

I would highly recommend Dalton Eye Care to all my friends and family.


StarStarStarStarStar I enjoyed my visit and had fun —    (Patient since Thu Jul 11 00:00:00 MDT 2013)

I enjoyed my visit and had fun


Reply

We love this review!!! Thank you so much!

StarStarStarStarStar Been more then helpful every time I've visited. Great staff!!! —    (Patient since Tue Jul 09 00:00:00 MDT 2013)

Been more then helpful every time I've visited. Great staff!!!


StarStarStarStarStar I was impressed with all the technology —    (Patient since Wed Apr 13 00:00:00 MDT 2011)

I was impressed with all the technology. You really get to understand and see what is wrong or not with your eyes. Thank you. Robin Reid


Reply

Thank you so much for taking the time to review us Robin. We pride ourselves on having using more technology than other offices in GA to help you see what's going on with your eye health.

StarStarStarStarStar A good visit —    (Patient since Wed Sep 29 00:00:00 MDT 2010)

Always a good experience at his office.


Reply

Thank you for taking the time to send in a review and for being a patient!

StarStarStarStarStar Best exam that I ever had in my entire life. I hope I will be able to return as I need glasses —    (Patient since Wed Jul 02 00:00:00 MDT 2014)

Best exam that I ever had in my entire life. I hope I will be able to return as I need glasses


Reply

What a wonderful compliment! Thank you so much for your review!!!

StarStarStarStarStar Great place. Helpful and knowledgable, Lots of smiles —    (Patient since Tue Jul 01 00:00:00 MDT 2014)

Great place. Helpful and knowledgable, Lots of smiles


Reply

Thank you so much for being a patient and taking the time to send in a review!!!

StarStarStarStarStar your eyes, window to your soul —    (Patient since Thu Nov 05 00:00:00 MST 2009)

Very careing and complete eye care, great staff.


Reply

Thank you for your review

StarStarStarNo StarNo Star eye exam excellent , cost of glasses and lenses prohibitive. —    (Patient since Tue Apr 17 00:00:00 MDT 2007)

eye exam excellent , cost of glasses and lenses prohibitive.


Reply

Thank you for taking the time to review. We appreciate that you recognize the quality and thoroughness of your exam as that is something that we strive for. We also strive to offer the highest quality products available to our patients. With that added quality comes a higher price point however. Our warranties, knowledgeable staff and selection of premium materials are the best we've seen. We have been in Cleveland for almost 9 years now and we used to provide lower quality materials. We thought that this would be what our area would prefer. This had to change as we listened to what the majority of our patients wanted. They didn't want "big box" quality stuff. They wanted better. They wanted things that would last (many wanted products made somewhere besides China). We appreciate that you have a choice in where you purchase your glasses, and although we do offer a range of price points, we prefer not to work with low quality products. Have a great day!

StarStarStarStarStar Great job by everyone and very friendly staff.  —    (Patient since Thu Jun 19 00:00:00 MDT 2014)

Great job by everyone and very friendly staff.


Reply

Thank you so much for taking the time to send in a review!

StarStarStarStarStar 6/17/2014 —    (Patient since Tue Jul 12 00:00:00 MDT 2011)

I still woke up this morning with dry eye, but look forward to speaking with you on Friday. Thanks


StarStarStarStarStar The form for the extra eye test was in all the paperwork.. —    (Patient since Mon Feb 13 00:00:00 MST 2012)

The form for the extra eye test was in all the paperwork... Did not understand that is was not a mandatory test to get contact... He is a Medicaid patient and a $35 test was financially not necessary to an 18 year old with healthy eyes. I called the office to question this and they said they explain it patients in advance, however, Austin said it was not explained as being optional. This is only issue we are unhappy with.


StarStarStarStarStar I would like to see more Dr —    (Patient since Wed Jun 04 00:00:00 MDT 2014)

I would like to see more Dr.'s and staff show the courtesy / professionalism as the Dalton Family Eye Care facility. Thank You all for the great service !


Reply

thank you so much for such an awesome review! We really do try to set the standard anytime possible.

StarStarStarStarStar Joanne Kramer told me how quick and efficient her experience was with you so I gave you a try —    (Patient since Thu May 22 00:00:00 MDT 2014)

Joanne Kramer told me how quick and efficient her experience was with you so I gave you a try. Not disappointed and the ladies were very helpful and kind. Thanks


Reply

thank you so much for your review!

StarStarStarStarStar Great visit.  —    (Patient since Thu May 22 00:00:00 MDT 2014)

Everyone was extremely nice. Dr. Dalton explained everything in detail and was very personable. I didn't feel rushed and I felt like I was the only patient that mattered.


Reply

thank you so much for taking the time to review us. have a great weekend!

StarStarStarStarStar I couldn't have had any better service. Everyone was very nice and caring —    (Patient since Tue May 13 00:00:00 MDT 2014)

I couldn't have had any better service. Everyone was very nice and caring. I walked in and asked for an appointment and got it. I was very impressed with everyone, especially Dr. Dalton. Thank you! Judy Novak


Reply

Thank you so much for your kind review. Dr Dalton will be grateful for your comments. Have a great day!

StarStarStarStarStar The technician did not introduce herself or explain what the tests were for or how they proceeded —    (Patient since Wed Apr 02 00:00:00 MDT 2008)

The technician did not introduce herself or explain what the tests were for or how they proceeded. She did answer my questions when I asked.


Reply

Thank you for your feedback. We will make sure to bring this up during our re-training next week. Have a great day

StarStarStarStarStar EGGcellent!!!!!!!:) —    (Patient since Thu Jan 14 00:00:00 MST 2010)

Everything as usual was great!


Reply

You are so kind! Thank you for your review and we can't wait to see you in your new specs!!!

StarStarStarStarStar Great new assistant (in training). Dr —    (Patient since Wed May 07 00:00:00 MDT 2014)

Great new assistant (in training). Dr. had very good bedside manner and explained his findings in a way which both respected my intelligence and lack of technical or medical knowledge.


StarStarStarStarStar Satisfaction  —    (Patient since Mon Sep 22 00:00:00 MDT 2008)

I was completely satisfied with my visit.


StarStarStarStarStar My visit was very beneficial! I commend Courtney for her help in assisting me in choosing my new... —    (Patient since Tue Jun 13 00:00:00 MDT 2006)

My visit was very beneficial! I commend Courtney for her help in assisting me in choosing my new frames and lenses.


StarStarStarStarStar I came in on Monday to ask about my insurance coverage and the girl assured me I would only have... —    (Patient since Thu Apr 01 00:00:00 MDT 2010)

I came in on Monday to ask about my insurance coverage and the girl assured me I would only have to pay the $45.00 co-pay. When I arrived for my appointment I was charge an additional $65.00 or so for contact exam. Please have your staff explain the charges or ask about contacts and the extra charges prior to the visit. I am on a fixed income and have to watch every penny. Thanks


Reply

Thank you so much for taking the time to review your experience. We will work on the staff training to ensure things are more clear in the future!

StarStarStarStarStar Very pleased with my visit. Everything went well. —    (Patient since Thu Sep 22 00:00:00 MDT 2011)

Very pleased with my visit. Everything went well.


StarStarStarStarStar Office visit review  —    (Patient since Tue Apr 01 00:00:00 MDT 2014)

This has been a very pleasant experience! We were greeted as we walked in, promptly directed to our next step where we were expected and prepared for, and were seen shortly after the administrative process was complete. The exams were well organized and the findings were insightful. The office staff was most helpful and Dr. Dalton most knowledgeable!


StarStarStarStarStar Dr.Dalton —    (Patient since Tue Jan 25 00:00:00 MST 2011)

Dr. Dalton and his staff are thorough with their examinations. A good explanation is given regarding my eye health.


StarStarStarStarStar This was an emergency visit, so the wait time was not a problem. Everything was great! —    (Patient since Wed Sep 11 00:00:00 MDT 2013)

This was an emergency visit, so the wait time was not a problem. Everything was great!


Reply

We were happy to help. Thank you for coming in so quickly!

StarStarStarStarStar Great Service, Great Doctor —    (Patient since Mon Dec 21 00:00:00 MST 2009)

Great Service, Great Doctor


Reply

Thank you for taking the time to review us! Have a great weekend!

StarStarStarStarStar Great service as always! —    (Patient since Tue Jun 07 00:00:00 MDT 2011)

Dr. Dalton and his staff are always very helpful and courteous. Highly recommend this facility!


Reply

thank you for your review!

StarStarStarStarStar Very good service —    (Patient since Wed Mar 12 00:00:00 MDT 2014)

I was extremely pleased with the care my kids received. Dr. Dalton is amazing with kids.


StarStarStarStarStar We were very pleased with the appointment. Dr —    (Patient since Wed Mar 12 00:00:00 MDT 2014)

We were very pleased with the appointment. Dr. Dalton thoroughly explained to Alexandra her condition and the treatment. His assistant was very helpful. Our only complaint would be that the we felt like we were being " sold" the frames and lenses by the optician. She obviously "recommended" the more expensive lenses. I felt pressured to choose those, and Alexandra did as well. She's only fourteen. I have not decided against purchasing at Dalton Family Eyecare, but I do plan to compare prices. Overall, the appointment was a good experience.


Reply

Thank you for taking the time to send in a review. We always use them for training our team and to improve your experience at the office. Please remember that we don't recommend lenses here (especially based on cost). Dr Dalton prescribes the lenses that will protect eye health and make each patient see the best (regardless of age). In some cases, a patient's requirements cost more than others, but there is typically a reason behind each component. If we did not explain that well enough, that is our shortcoming and we will work on that. If a patient is not able to afford what's best for their eyes, we do have lower cost options available. These options may not satisfy all of the patient's visual demands however. Again, thank you for your review.

StarStarStarStarStar Coffee was ready, in and out in less then 10 minutes. —    (Patient since Thu Oct 01 00:00:00 MDT 2009)

Coffee was ready, in and out in less then 10 minutes.


Reply

Thank you for your review!

StarStarStarStarStar I highly recommend Dr. Dalton and his staff to my friends and people I meet for their eye care. —    (Patient since Fri Jun 03 00:00:00 MDT 2011)

I highly recommend Dr. Dalton and his staff to my friends and people I meet for their eye care.


StarStarStarStarStar  —    (Patient since Tue Mar 06 00:00:00 MST 2012)

would be nice if somebody could speak spanis:)


StarStarStarStarStar  —    (Patient since Tue Mar 06 00:00:00 MST 2012)

would be nice if somebody could speak spanis:)


Reply

We agree! And, Dr Dalton is working on that right now! It'd help with his trips to Nicaragua also. Stay tuned :)

StarStarStarStarStar Thanks for taking such good care of me! —    (Patient since Wed Dec 12 00:00:00 MST 2007)

Thanks for taking such good care of me!


Reply

It's always a pleasure. Thank you for coming in to see us!

StarStarStarStarStar Adored Dr. Dalton & staff. Great experience for my first ever eye exam.  —    (Patient since Fri Feb 28 00:00:00 MST 2014)

Adored Dr. Dalton & staff. Great experience for my first ever eye exam.


Reply

Thank you for such a kind review. Have a great day

StarStarStarStarStar good job —    (Patient since Fri Jan 28 00:00:00 MST 2011)

Not only and eye exam but other aspects of my health was taken into consideration.


StarStarStarStarStar Awesome —    (Patient since Tue Feb 25 00:00:00 MST 2014)

I was greeted with smiles and kindness. Already knew who I was when I got there. Got in and taken care of immediately. Everything was explained to me, and I understood it clearly! Im not a doctor person, but this visit was excellent! I greatly recommend them!


StarStarStarStarStar IDK —    (Patient since Wed Apr 15 00:00:00 MDT 2009)

The visit was fine -- I like Dr Dalton and his staff


StarStarStarStarStar Happy Customer —    (Patient since Tue Jul 17 00:00:00 MDT 2012)

When I came in it was very busy and therefore we were overlooked for a moment. However, It was not offensive and I understood taking care of the client in front of you. We are very happy at Dalton Family Eye Care and change a single thing. Thank you for taking such good care of my daughter and helping her to feel comfortable with her appointment.


Reply

Thank you so much for your understanding. We did have a staff member out that day for a medical problem and were doing the best we could short-staffed. Your next visit will be more efficient! :)

StarStarStarStarStar accepting Medicaid for glasses —    (Patient since Tue Feb 22 00:00:00 MST 2011)

accepting Medicaid for glasses


Reply

Although we understand that it is a hardship to have us not accept the entire current plan for our patients with this insurance, please understand that it is not possible because of how the plan is structured and the quality of the product that they provide. If things change in the future, we will be the first to re-instate the full plan in the office.

StarStarStarStarStar I find each visit very pleasant, professional and speedy without feeling rushed —    (Patient since Thu Dec 11 00:00:00 MST 2008)

I find each visit very pleasant, professional and speedy without feeling rushed. At this time, I have no ideas for improvement or new services.


Reply

thank you so much for taking the time to send in a review!

StarStarStarStarStar Last visit —    (Patient since Wed Jan 05 00:00:00 MST 2011)

Everything was efficient and pleasant.


StarStarStarStarStar Well informed staff and doctor! Very pleasant —    (Patient since Wed Feb 05 00:00:00 MST 2014)

Well informed staff and doctor! Very pleasant. They made my daughter feel at ease and the experience was actually fun for her.


StarStarStarStarStar Mom —    (Patient since Tue Feb 04 00:00:00 MST 2014)

Great office staff & doctor


StarStarStarStarStar Cathy brown —    (Patient since Tue Oct 07 00:00:00 MDT 2008)

Everyone is always very nice and understanding . The service I received was out standing , I felt a lot better after my exam. A big Thank- you to all the caring staff at Dr Dalton's


Reply

Thank you so much for taking the time to send in a review!

StarStarStarStarStar No doctor had ever told me that I had cataracts —    (Patient since Tue Jan 21 00:00:00 MST 2014)

No doctor had ever told me that I had cataracts. I now know that what I thought was a stronger rx was not.


Reply

We're glad that we helped to clarify your problems and hopefully guide you to a comfortable solution. If you ever have any questions, please feel free to contact us at 706-219-4444.

StarStarStarStarStar Great visit, pleasant staff —    (Patient since Wed Jun 23 00:00:00 MDT 2010)

Dr. Dalton and his staff are professional and courteous. Several of my friends are patients there and we are all happy with the service.


Reply

Thank you for taking the time to review our office. We very much appreciate the feedback.

Everything was great. Dr. Dalton explains things very well —    (Patient since Mon Jan 14 00:00:00 MST 2013)

Everything was great. Dr. Dalton explains things very well


Reply

Thank you so much for your response!!!

StarStarStarStarNo Star The older lady who goes over benefits and fits you for glasses seemed pushy, put off, had a lack... —    (Patient since Tue Nov 15 00:00:00 MST 2011)

The older lady who goes over benefits and fits you for glasses seemed pushy, put off, had a lack of patience, and was unfriendly. I normally don't complain b/c I understand people have bad days but this is the second time (out of 2 visits) I have had a negative encounter with her. Maybe it's just the way she is.


StarStarStarStarStar Awesome Eye Doctor!  —    (Patient since Wed Mar 24 00:00:00 MDT 2010)

Dr. Dalton is a straight forward, to the point type of Dr. He will tell you his opinion of what he thinks is best for your eye health. He has helped my mom be able to see better than she could, when other dr's could/would not. He will take the time to answer any questions or concerns you have and make sure you understand. His staff is amazing!


StarStarStarStarStar My husband and I were very pleased with Dr. Dalton and the staff! —    (Patient since Thu Dec 12 00:00:00 MST 2013)

My husband and I were very pleased with Dr. Dalton and the staff!


StarStarStarStarStar I am very happy with the service and enjoy the relationship I have with Dr —    (Patient since Mon Apr 21 00:00:00 MDT 2008)

I am very happy with the service and enjoy the relationship I have with Dr. Dalton and his employees. They are all considerate, helpful and courteous.


StarStarStarStarStar Excellent Service —    (Patient since Tue Nov 29 00:00:00 MST 2011)

Friendly staff who are extremely helpful. Dr Dalton is very professional and considerate.


Reply

Thank you so much for your review.

StarStarStarStarStar Everything was above my expectation —    (Patient since Tue Dec 03 00:00:00 MST 2013)

Best eye exam I have ever had, and very enjoyable time choosing my new glasses


Reply

Thank you so much for taking the time to review your visit.

StarStarStarStarStar 5 star visit —    (Patient since Tue Nov 20 00:00:00 MST 2012)

I had a great visit. I really appreciate the professionalism and the promptness that was demonstrated during my visit. I feel that Dr.Dalton is very courteous and does not try to "sell" things I didn't need.


StarStarStarStarNo Star I have been a patient of Dr. Dalton's and my daughter saw Dr. Shaw —    (Patient since Thu Nov 21 00:00:00 MST 2013)

I have been a patient of Dr. Dalton's and my daughter saw Dr. Shaw. I was very impressed with both of them and felt educated when we left. Thank you!


Loved the Doctor and the sweet Staff..Was a pleasure.. —    (Patient since Tue Nov 19 00:00:00 MST 2013)

Loved the Doctor and the sweet Staff..Was a pleasure..


StarStarStarStarStar Excellent care and experience! —    (Patient since Mon Nov 18 00:00:00 MST 2013)

Great experience! Staff is friendly and informative. Dr Dalton explained everything and I have a much better understanding of my eye health. Thanks to all.


StarStarStarStarStar Good visit —    (Patient since Wed Dec 31 00:00:00 MST 2008)

No complaints whatsoever. Quality service. Very professional yet attentive and friendly.


Reply

Thank you for taking the time to respond to our survey. Feedback from our patients is one of the best ways we can see if we should change things. Have a great day!

my visit was perfect —    (Patient since Thu Feb 08 00:00:00 MST 2007)

my visit was perfect. You were kind enough to work me in and I was grateful to have an answer to my situation. Look forward to next visit. Thanks you girls are just a lot of fun to be greeted with and taken care of. Thanks


StarStarStarStarStar Excellent!!!  —    (Patient since Thu Nov 14 00:00:00 MST 2013)

Dalton eye care was the best eye care I have ever been to, I learned a lot about my eyes and what it is in my eyes. I would recommend dalton eye care to everyone.


Reply

Thank you so much. A personal recommendation is the highest compliment that we could receive. Have a great day!

StarStarStarStarStar A visit to this office is always a pleasant experience! —    (Patient since Wed Aug 21 00:00:00 MDT 2013)

A visit to this office is always a pleasant experience!


StarStarStarStarStar I was very impressed and received more information than I would normally get at an eye exam —    (Patient since Wed Nov 06 00:00:00 MST 2013)

I was very impressed and received more information than I would normally get at an eye exam


Reply

Thank you so much for your review! We always aim to surprise patients with our thoroughness.

StarStarStarStarStar Amazing —    (Patient since Fri May 27 00:00:00 MDT 2011)

I always enjoy my visit. Everyone is sooo nice and helpful. Dr. Dalton is the best. He takes his time and explains all my options. From the time I walk in the door until I walk out I have an amazing time.


StarStarStarStarStar Absolutley love Dalton Family Eyecare. Everyone is super nice and Dr —    (Patient since Tue Sep 19 00:00:00 MDT 2006)

Absolutley love Dalton Family Eyecare. Everyone is super nice and Dr. Dalton does a great job explaining what is going on, he walks you through ever step, and helps you get to where you need to be with your vision. He is very good about answering any and all questions no matter ridiculous they may sound. Just a great place all around.


StarStarStarStarStar eye visit  —    (Patient since Wed Oct 30 00:00:00 MDT 2013)

was referred by a friend and glad they did


StarStarStarStarStar Great and friendly doctor and staff! —    (Patient since Fri Oct 18 00:00:00 MDT 2013)

Great and friendly doctor and staff!


StarStarStarStarNo Star Great first time visit! —    (Patient since Thu Oct 10 00:00:00 MDT 2013)

people were very friendly and informational


StarStarStarStarStar Exam —    (Patient since Tue Aug 02 00:00:00 MDT 2011)

Dr. Dalton always explains things in away I understand. I really appreciate that kind of manner.


StarStarStarStarNo Star last visit —    (Patient since Wed Nov 16 00:00:00 MST 2011)

Dr. Dalton is very knowledeable and makes you feel at ease.


Reply

Thank you for taking the time to respond to our survey!

StarStarStarStarStar My visit to Dalton  —    (Patient since Mon Oct 07 00:00:00 MDT 2013)

My visit to Dalton Family Eye Care was top notch pleasant! Everyone there was kind and informative. I left feeling really great about my visit and future with the office!


StarStarStarStarStar Everything was great except the price of the glasses, thought they were extreamly high priced —    (Patient since Wed Oct 02 00:00:00 MDT 2013)

Everything was great except the price of the glasses, thought they were extreamly high priced. Doctor Dalton and his staff were very informative about my eyes,being I had just finished chemo and still taking radiation.


StarStarStarStarStar Wouldn't go anywhere else. —    (Patient since Tue Jun 01 00:00:00 MDT 2010)

Dr. Dalton and his staff are always efficient and helpful. He is very good at explaining whatever issue I am having with my eyes in a way that I can understand. I never feel rushed or misunderstood. I recommend him often.


StarStarStarStarStar Excellent visit. Very impressed with the business and look forward to using the facility —    (Patient since Fri Sep 20 00:00:00 MDT 2013)

Excellent visit. Very impressed with the business and look forward to using the facility. Have already recommended you to several friends.


Reply

Any recommendation that you make to your friends is considered the highest compliment that we could possibly receive! Thank you so much for taking the time to send in a review.

StarStarStarStarStar Joyce —    (Patient since Wed Sep 18 00:00:00 MDT 2013)

Very impressed with the care and concern of everyone in this office!


StarStarStarStarStar dr dalton —    (Patient since Tue Mar 10 00:00:00 MDT 2009)

Dr. Dalton provided a more thorough exam and follow up information than my opthomologist. I left the office with a better understanding of my eye disease and the treatment.


Reply

We couldn't think of a better compliment. Thank you so much for your review.

StarStarStarStarStar great —    (Patient since Wed Sep 11 00:00:00 MDT 2013)

great staff and great doctor


StarStarStarStarStar Dr Dalton is awesome!  —    (Patient since Thu Oct 06 00:00:00 MDT 2011)

Dr Dalton is awesome! We drive over an hour each direction to see him, because of his caring nature, exceptional skill, and familiarity with all the latest technologies.


Reply

We can't even thank you enough for your review and your time. Thank you so much!

StarStarStarStarNo Star I would like more information on the test where the light flickers —    (Patient since Wed Oct 12 00:00:00 MDT 2011)

I would like more information on the test where the light flickers. What exactly does it measure? How can I be certain I am seeing the flicker correctly? I was told my score went down from last time. What does that mean? Did the device flicker and I did not see it? Was there a delay in me seeing the flicker? I would like to understand how the entire process works and my results are measured.


StarStarStarStarStar susan minish  —    (Patient since Tue Sep 11 00:00:00 MDT 2012)

everyone was really nice to me .


StarStarStarStarStar IT WAS GREAT —    (Patient since Mon Sep 29 00:00:00 MDT 2008)

it was a excellant vist


StarStarStarStarStar Including Dr. Dalton I interacted with five people —    (Patient since Wed Aug 28 00:00:00 MDT 2013)

Including Dr. Dalton I interacted with five people. Absolutely the most comfortable, informative, and friendly medical visit I have ever had anywhere. Thank you!


StarStarStarStarStar Excellent experience. I would highly recommend to others. —    (Patient since Fri Aug 30 00:00:00 MDT 2013)

Excellent experience. I would highly recommend to others.


StarStarStarStarStar I always feel very confident in my visit to Dr. Dalton —    (Patient since Thu Jul 23 00:00:00 MDT 2009)

I always feel very confident in my visit to Dr. Dalton. Even though I moved away a couple of hours; I still choose to come back due to my confidence in him and the staff to take care of me and explain everything in detail.


Nothing was broken,,,so don't fix it,,,all the ladies was very outstanding —    (Patient since Thu Jan 29 00:00:00 MST 2009)

Nothing was broken,,,so don't fix it,,,all the ladies was very outstanding.and Dr Dalton explained every thing very well


StarStarStarStarNo Star i waited for over 40 minutes for the Doctor to check my eyes but it was worth the wait  —    (Patient since Wed Aug 21 00:00:00 MDT 2013)

i waited for over 40 minutes for the Doctor to check my eyes but it was worth the wait


StarNo StarNo StarNo StarNo Star Great experience, I'm sending my husband to see you! —    (Patient since Wed Aug 21 00:00:00 MDT 2013)

Great experience, I'm sending my husband to see you!


StarStarStarStarStar Office visit —    (Patient since Thu Feb 24 00:00:00 MST 2011)

I love having a larger selection of frames to choose from. Thanks!


StarStarStarStarStar I expected to wait at least 20 minutes before I was called back, that is the way it is at all... —    (Patient since Mon Aug 19 00:00:00 MDT 2013)

I expected to wait at least 20 minutes before I was called back, that is the way it is at all offices. however I did not have to wait at all. I was VERY shock when I was called back so quickly. I have never been to an appointment were I did not have to wait. I don't know how you guys do it but could you teach other Doctors office's you seceret.


StarStarStarStarStar Dr. Dalton has the best "patient care" manners —    (Patient since Fri Aug 16 00:00:00 MDT 2013)

Dr. Dalton has the best "patient care" manners. All of the office staff were extremely helpful and pleasant. I was a little hesitant about driving so far, but afterwards knew that I had definitely made the right decision.


StarStarStarStarStar My opinion my visit could not have been any better —    (Patient since Fri Aug 10 00:00:00 MDT 2012)

My opinion my visit could not have been any better. Everone was so pleasant and coingenial and willing to answer any questions I had. Good luck on your mission trip and I hope you can help many unfortunate people. Perry Bush


Everyone was friendly and courteous as usual, however, this time follow-up information was not... —    (Patient since Tue Jan 25 00:00:00 MST 2011)

Everyone was friendly and courteous as usual, however, this time follow-up information was not forthcoming. Dr. Dalton wanted to know when I took my cholesterol and blood pressure medications, but he never got back to me. After the final test, I heard nothing. I had to assume there were no changes in my vision.


Reply

Thank you for taking the time to review your visit. We will look into this matter immediately and get back to you ASAP. It appears as though there has been a communication error somewhere.

StarStarStarStarStar My daughter recommended me to see you and she was right! I left there feeling confident that I... —    (Patient since Wed Aug 08 00:00:00 MDT 2012)

My daughter recommended me to see you and she was right! I left there feeling confident that I went to the right Dr. for my eye care, they took their time, did not rush you out, if you had questions, they had answers, they didn't beat around the bush and made sure that your decision was the right one and you were completely informed of the choice you made. Thank you for a pleasant experience.


StarStarStarStarStar I am very happy with your practice. I love Dr —    (Patient since Tue Jun 01 00:00:00 MDT 2010)

I am very happy with your practice. I love Dr. Dalton, he has a broad view of health care and offers me options. I look forward to having him as my eye health expert for years to come .


StarStarStarStarStar Really enjoyed all aspects of the visit —    (Patient since Mon Aug 05 00:00:00 MDT 2013)

Really enjoyed all aspects of the visit. Doctor, optician and all staff were great! Will definitely be back and would recommend Dalton to anyone.


StarStarStarStarStar thanks for the information good job —    (Patient since Thu Jul 25 00:00:00 MDT 2013)

thanks for the information good job


StarStarStarStarStar Office staff was professional, courteous & friendly.  —    (Patient since Wed Mar 27 00:00:00 MDT 2013)

Office staff was professional, courteous & friendly.


StarStarStarStarStar Best Care —    (Patient since Tue Sep 21 00:00:00 MDT 2010)

This is the best eye care I have had in a long time. Thanks for the great job.


StarStarStarStarStar Dr.Dalton is hilarious,my daughter enjoys this Dr visit! —    (Patient since Fri Mar 11 00:00:00 MST 2011)

Dr.Dalton is hilarious,my daughter enjoys this Dr visit!


Reply

There's really not much to say about that except thank you! We love having her and making her smile!

StarStarStarStarStar Great visit! Everyone was very pleasant and professional! —    (Patient since Mon Jul 22 00:00:00 MDT 2013)

Great visit! Everyone was very pleasant and professional!


StarStarStarStarStar Everyone is always helpful, friendly and nice! —    (Patient since Thu Aug 11 00:00:00 MDT 2011)

Everyone is always helpful, friendly and nice!


StarStarStarStarStar Great visit--loved the staff & doctor! —    (Patient since Thu Jul 18 00:00:00 MDT 2013)

Great visit--loved the staff & doctor!


StarStarStarStarNo Star A simple list prices for lenses and options. —    (Patient since Thu Jul 18 00:00:00 MDT 2013)

A simple list prices for lenses and options.


StarStarStarStarStar 5 stars —    (Patient since Wed Apr 13 00:00:00 MDT 2011)

I am always happy with your service. My son has been diagnosed with Type 1 diabetes and you take good care of him. thank you robin reid


Reply

Thank you for your review Robin. It's been a pleasure working for your son!

StarStarStarStarStar Excellent —    (Patient since Tue Jul 09 00:00:00 MDT 2013)

Appointment started on time, staff was very friendly and helpful.


Reply

Thank you for your time in sending the review. Have a wonderful day!

StarStarStarStarStar Nothing —    (Patient since Wed May 08 00:00:00 MDT 2013)

Nothing. Best experience with an eye doctor that I've had -- and i'm 68 and have needed plenty of drs.


Reply

Thank you so much in taking the time for our review.

StarNo StarNo StarNo StarNo Star When my appt. was set I was not notified Dr. Dalton wouldn't be there —    (Patient since Tue May 10 00:00:00 MDT 2011)

When my appt. was set I was not notified Dr. Dalton wouldn't be there. Prior to my visit I was not notified that with Amerigroup the frames were not covered in the Dalton Group. I was given the prescription for the glasses and I had to inquire why the RX was given to me instead, that's when I was told I would have to get the frames from somewhere else. Over all I was NOT satisfied with the service.


Reply

We very much apologize that you aren't satisfied with the service from the office. It sounds like there was a communication error as we attempted to notify all of the patients that Dr Dalton was going to Nicaragua on a mission trip 2-3 weeks prior to appointment times by personal phone calls. That is our mistake, perhaps if we weren't able to connect with a given phone number, we should have mailed a letter as well. Our difficulties with Amerigroup's optical system have, unfortunately required us to stop servicing their glasses contract. This is also something that we have tried to notify our patients of prior to their visits. Please accept our apology for not being able to reach you.

StarStarStarStarStar This was our first visit and we loved it!Everyone was terrific. —    (Patient since Wed Jul 03 00:00:00 MDT 2013)

This was our first visit and we loved it! Everyone was terrific.


StarStarStarStarStar The professionalism and courtesy that you provide are unparalled. —    (Patient since Tue Jul 21 00:00:00 MDT 2009)

The professionalism and courtesy that you provide are unparalled.


Reply

Wow! Thank you so much for taking the time to write a review. That is what we strive for!!!

StarStarStarStarStar Very professional —    (Patient since Thu Jun 27 00:00:00 MDT 2013)

Truley had a get experience and what I expected...


StarNo StarNo StarNo StarNo Star Very Good Experience! —    (Patient since Fri Jun 24 00:00:00 MDT 2011)

Always a good experience!


StarStarStarStarStar My visit was great and informative. I would recommend you to my family and friends —    (Patient since Tue Jun 22 00:00:00 MDT 2010)

My visit was great and informative. I would recommend you to my family and friends


StarStarStarStarStar Mere words cand describe how pleased I am with your service! I would recommend you to everyone I... —    (Patient since Mon Feb 26 00:00:00 MST 2007)

Mere words cand describe how pleased I am with your service! I would recommend you to everyone I know :)


Reply

thank you so much for the glowing review!

StarStarStarStarStar Very friendly and knowledgeable staff who took the time to answer my questions —    (Patient since Fri Jun 03 00:00:00 MDT 2011)

Very friendly and knowledgeable staff who took the time to answer my questions. There was no hesitation explaining medical terms I was not familiar with clearly and in "plain" English. I highly recommend Dr. Dalton and his staff for anyone's eye care.


Reply

We definitely appreciate you taking the time to reply to our review request! Have a blessed day!

StarStarStarStarStar As always, I felt Dr Dalton explained my eye health in easy to understand terms and was very... —    (Patient since Fri Feb 11 00:00:00 MST 2011)

As always, I felt Dr Dalton explained my eye health in easy to understand terms and was very thorough. I did not feel rushed when choosing glasses and she was patient in giving different options for cost savings. Just wish glasses weren't so darn expensive! My husband guessed I spent half of what I did. He was not a happy camper but maybe he will be when I get them and he see's how fab I look in my new specks! New service request...info to take home to hubby (or whoever it concerns) explaining the technology and cost justification in the making of glasses.


Reply

Thank you so much for your review. We are actually working on your request as we got your email and will hopefully complete it prior to your dispensing date :) You have selected the absolute best in lens technology available and it is fun to be able to show others why. Have a wonderful day and thank you again for your time!

StarStarStarStarStar very impressed with the entire staff and the examination —    (Patient since Mon Jun 10 00:00:00 MDT 2013)

very impressed with the entire staff and the examination. was surprised at how expensive your frames and lenses are.


Reply

Thank you for coming in to see us. We appreciate you taking time to send in a review. Just like in our examination and equipment, we try to offer the highest of quality in eye care. Most of our frames and lenses are of the best quality and their value reflects that. We do have frame and lens packages that start at $100 to help those that would rather not invest as much in their eye wear. We hope that you found something that satisfied your needs.

StarNo StarNo StarNo StarNo Star Dr dalton office is fantastic I enjoy the whole staff and would highly recommend you all to anyone... —    (Patient since Fri Jan 14 00:00:00 MST 2011)

Dr dalton office is fantastic I enjoy the whole staff and would highly recommend you all to anyone you guys are awesome thanks for all you do


Reply

Thank you so much for the review. We enjoyed having you in!!!

StarStarStarStarStar Great —    (Patient since Wed May 29 00:00:00 MDT 2013)

This was my first visit,office staff very friendly and helpful. Dr Dalton was able to answer all my questions.


Reply

Thank you for your review. If we can help in the future, please let us know.

StarStarStarStarStar Good —    (Patient since Thu May 07 00:00:00 MDT 2009)

I refered my wife to Dr. Dalton.


Reply

A referral of a family member is by far the best compliment that we can receive. Thank you!

StarStarStarStarStar Great visit —    (Patient since Tue May 21 00:00:00 MDT 2013)

Treated like family....... The good side. :0)


Reply

Haha...Thank you for your review. We think the same of you ;)

StarStarStarStarNo Star I was happy with the overall experience —    (Patient since Tue May 21 00:00:00 MDT 2013)

I was happy with the overall experience. However, when I checked out I was told that I had to pay a larger co-pay. I had paperwork from insurance company stating the co-pay. If it were not for Christy (sp?) recognizing the wrong billing code being used, the wrong co-pay would have been charged. Thanks Christy!


Reply

Thank you for your review. It is true that insurance companies and copays and coverage are the most difficult part of working in any medical office. When you start to add different types of coverage (ie, vision plans) this gets much more complicated. We are very fortunate that we have Kristi C on our team. She has been diligent in her training to become an insurance specialist. She's even earned awards of recognition from our billing company for being in the top 1% of clients in number of errors.

StarStarStarStarStar Everyone was so nice and made me feel welcome! The doctor knew what he was talking about and... —    (Patient since Mon May 20 00:00:00 MDT 2013)

Everyone was so nice and made me feel welcome! The doctor knew what he was talking about and helped get me some options for new contacts. I was very pleased with this eye doctor!


Reply

Thank you so much for taking the time to write your review. All of us are happy to hear that you are happy with your contacts!

StarStarStarStarStar EYE DOC —    (Patient since Thu May 16 00:00:00 MDT 2013)

Very please with service and attention to detail regarding overall eye health.


Reply

Thank you so much for your kind review. Dr Dalton and the team here strive for good scores on their "attention to detail".

YOU FOLKS ARE GREAT!!!!!!! —    (Patient since Fri May 03 00:00:00 MDT 2013)

YOU FOLKS ARE GREAT!!!!!!!


Reply

Thank you for taking the time to send in a review :)

StarStarStarStarStar Without a doubt the best visit I have ever made to an eye care professional —    (Patient since Thu Apr 25 00:00:00 MDT 2013)

Without a doubt the best visit I have ever made to an eye care professional. The staff and Doc were friendly, courteous and knowledgeable. Now I can get some long existing problems fixed that I did not know I had.


Reply

We are so happy to hear that things are going well and thank you so much for coming in!

StarStarStarStarStar Need more parking space!Don't remember the girl's name that helped me pick out my glass but she... —    (Patient since Tue Apr 23 00:00:00 MDT 2013)

Need more parking space! I don't remember the girl's name that helped me pick out my glass. I just wanted to let you know, she was very nice and helpful did not rush to get you out the door. Dr. Dalton was very thorough and informative. I really like him.


Reply

Thank you for your review. We agree that our parking is not optimal (we're here every day ;) and we are actually looking for a future location for our office. It is definitely something on our radar!

StarStarStarStarStar I didn't get a chance to get my chair warm before I was being shown to the testing room —    (Patient since Wed Jan 27 00:00:00 MST 2010)

I didn't get a chance to get my chair warm before I was being shown to the testing room. Really like the new lay-out of the office and the staff is the best. Thank you for the great care you've give me. Cynthia Harris


Reply

Thank you so much for your review. Although it does happen occasionally, we value your time and try to not have patients wait too long :) Have a wonderful day.

StarStarStarStarStar Satisfied with appointment —    (Patient since Thu Sep 13 00:00:00 MDT 2007)

Follow up appointment to test for macular degeneraton risk and passed so couldn't be happier.


Reply

We are so happy that you passed, but you also need to give yourself some credit. You had to put in a good bit of effort, so THANK YOU for letting us give you good news :)

StarStarStarStarStar great visit!  —    (Patient since Mon Apr 08 00:00:00 MDT 2013)

I have never been to another eye doctor that was as thorough as Dr.Dalton and the office staff.Great experience! Thanks!


StarStarStarStarStar  —    (Patient since Mon Apr 08 00:00:00 MDT 2013)

I have never been to another eye doctor that was as thorough as Dr.Dalton and the office staff.Great experience! Thanks!


Reply

That is our ultimate goal. We want to provide the best in services and quality product. Thank you for your review.

StarStarStarStarStar Great Experience —    (Patient since Thu Jul 15 00:00:00 MDT 2010)

I'm glad you are here in Cleveland.


Reply

We are glad that we are here too. It truly is a blessing to be able to serve such an awesome community.

StarStarStarStarStar this was my first time being examined by Dr —    (Patient since Fri Apr 05 00:00:00 MDT 2013)

this was my first time being examined by Dr. Dalton, and using medicare, and I can honestly whenever medicare asks me, I can say there was a genuine professional examination, and I was very satisfied with my very first pair of eyeglasses. They look great, fit great, and I never thought that I would be wearing glasses like this, ever, anytime. So, yes, I would recommend you to anyone, and speak honestly to medicare....they survey us....thank you very much. My wife will be coming on May 3 at 11:00 am, and we will looking forward to that, also.


Reply

We can't wait to have her and thank you so much for your kind review!

StarStarStarStarStar coffee and blue berry muffins —    (Patient since Mon Mar 28 00:00:00 MDT 2011)

coffee and blue berry muffins


Reply

That is actually a great suggestion. We do have plans for something similar to your suggestion planned. Stay tuned :)

StarStarStarStarStar A pleasure —    (Patient since Wed Sep 29 00:00:00 MDT 2010)

It is always a pleasure to come to your office. I left feeling well informed and in a good mood. The staff is awesome as are you Dr. Dalton.


Reply

Thank you for taking the time to send in a review. We all very much appreciate it!

StarStarStarStarStar AWESOME!! —    (Patient since Thu Apr 05 00:00:00 MDT 2012)

Would not go to any other eye doctor.


Reply

We appreciate that :)

StarStarStarStarNo Star courteous service —    (Patient since Thu Nov 29 00:00:00 MST 2012)

The staff was polite and helpful to me. I feel frustrated by my ongoing eye problems, but that is not their fault.


Reply

Thank you for taking time to send in a review. Many ongoing problems can be resolved with persistence and the appropriate treatment. We're confident that you will feel better soon :)

StarStarStarStarStar You & office staff was friendly & professional.  —    (Patient since Wed Mar 27 00:00:00 MDT 2013)

You & office staff was friendly & professional.


Reply

Thank you very much. It's something that we work on. Have a wonderful day.

StarStarStarStarStar AWESOME Experience —    (Patient since Mon Mar 25 00:00:00 MDT 2013)

Loved the staff and the care received. Would highly recommend.


Reply

Recommending us to others is the greatest compliment that we can receive. Thank you so much!

StarStarStarStarStar couldnt have been better , but of course im prejudice —    (Patient since Thu Mar 21 00:00:00 MDT 2013)

couldnt have been better , but of course im prejudice


Reply

Having family members that work here do make you a little biased for sure, however, we still greatly appreciate you taking the time to send in a review. We know if we needed to tune something up, you'd let us know ;)

StarStarStarStarStar A+++ Service —    (Patient since Tue Oct 31 00:00:00 MST 2006)

I enjoy coming to see Dr Dalton, He really understands my eyes.


Reply

Thank you for taking the time to send in a review. From you sir, this is a major compliment! You've probably got the most interesting eyes around :)

StarStarStarStarStar First Visit Review —    (Patient since Thu Mar 21 00:00:00 MDT 2013)

I had a very thorough eye exam.


Reply

Thank you so much for your response to our review request.

StarStarStarStarStar Dalton Family Eyecare has the best staff & made me feel very comfortable —    (Patient since Wed Mar 20 00:00:00 MDT 2013)

Dalton Family Eyecare has the best staff & made me feel very comfortable. Dr, Dalton informed me of everything that is going on with my eyes. Thank you very much for such a good experience


Reply

Thank you so much for taking the time to review our office. This feedback is very helpful in keeping us on our toes and making sure to provide the best in services to our patients.

StarStarStarStarStar Everything was fine. Staff is very plesent and Dr. Dalton very helpful. —    (Patient since Thu Sep 22 00:00:00 MDT 2011)

Everything was fine. Staff is very plesent and Dr. Dalton very helpful.


Reply

Thank you for taking the time to do this review!

StarStarStarStarStar You almost made me enjoy spending $425......... —    (Patient since Tue Mar 19 00:00:00 MDT 2013)

You almost made me enjoy spending $425.........


Reply

Our hope is that when you get your glasses back you can look at the experience of the exam, purchase of the glasses and then the quality of the final product, you realize that your investment was a bargain! When you consider that you are only spending $1.16 per day for a year on your sight and eye health, we think that's a fairly great price :)

StarStarStarStarStar Dalton family eye care where patients still matter!! —    (Patient since Tue Nov 03 00:00:00 MST 2009)

Wonderful staff and friendly atmosphere ! Dr. Dalton is a phenomenal physician ,empathetic ,thorough and Consistent ! Thank you to the entire team! Comforting ,first class health care !


Reply

Thank you so much for the kind words. Even though we are small, we try to be the best.

StarStarStarStarStar Jami is great. She really does an awesome job. —    (Patient since Fri Feb 18 00:00:00 MST 2011)

Jami is great. She really does an awesome job.


Reply

We are very fortunate to have a good team at Dalton Family EyeCare. Jami always has a smile for our patients. Thank you for your review.

StarStarStarStarStar I like to have my eyes checked because it is fun to look at the tv that has the letters on it —    (Patient since Wed Oct 12 00:00:00 MDT 2011)

I like to have my eyes checked because it is fun to look at the tv that has the letters on it. I did not like it when they shined the light in my eyes because it hurts. We forgot to tell you sometimes i see green dots every where.:)


Reply

Thank you for coming in to see us. We're very glad that you had fun during the exam and apologize for the necessary evil of shining that light in to check the health of your eyes. We'll make sure to update your chart to make sure the doctor is aware of the green dots next time.

StarStarStarStarNo Star Better communication between the doctor and the front desk —    (Patient since Tue Mar 10 00:00:00 MDT 2009)

Better communication between the doctor and the front desk. I forgot to ask for information on the diet plan for macular degeneration. And wasn't reminded. So, now I'm waiting it to be emailed to me. Also, I didn't get out with a paper prescription.


Reply

Thank you for your review. We are actually trying to institute a new system and it appeared to hiccup during your visit. We will work on improving that as quickly as possible.

StarStarStarStarStar execlent —    (Patient since Mon Mar 11 00:00:00 MDT 2013)

I felt like I was taking care of greatly.


Reply

Thank you, we will strive not to disappoint in the future.

StarStarStarStarStar Awesome Staff! —    (Patient since Mon Apr 10 00:00:00 MDT 2006)

I am never disappointed with my yearly visit. Awesome group and very up to date technology.


Reply

Thank you so much for your review.

StarStarNo StarNo StarNo Star I would prefer written instructions instead of oral —    (Patient since Tue Jun 16 00:00:00 MDT 2009)

I would prefer written instructions instead of oral. I forgot what had been presctibed until the next day, and then got baby shampoo mixed up with baby oil. Now I have to call and find out exactly what it is I need to do.


Reply

After sharing this with the Doctor, he couldn't apologize more. He will make sure that your instructions will all be written in the future! We're glad that everything worked out and that you're doing much better now.

StarStarStarNo StarNo Star Paper work  —    (Patient since Wed Apr 15 00:00:00 MDT 2009)

Great office very technically advanced - Can be too much so sometimes


StarStarStarStarStar Hometown Care —    (Patient since Thu Mar 18 00:00:00 MDT 2010)

I am proud to be from a small town and even more proud to support local business owners (like Dalton Family Eye Care)who pride themselves on taking care of the people in their town. Great job guys!


Reply

Thank you so much for the kind words! This community is the best (and we don't think it's just our opinion) and we're proud to be here.

StarStarStarStarStar All aspects of the office are well planned. I love getting the email reminders or phone texts —    (Patient since Wed Sep 09 00:00:00 MDT 2009)

All aspects of the office are well planned. I love getting the email reminders or phone texts. My visits are always quick and all services are well explained. Keep up the great work!!


Reply

Thank you for the great review. We know your time is valuable and we will keep working on our efficiency because of that. Have a great day!

StarStarStarStarStar Nothing to add. Excellent service and care! —    (Patient since Sat Sep 02 00:00:00 MDT 2006)

Nothing to add. Excellent service and care!


Reply

Thank you Karen. We are going to try to add new things in the future to keep impressing you ;)

StarStarStarStarStar Absolutely love Dalton Eye Care! Dr. Dalton and his staff are wonderful each and every visit —    (Patient since Fri Jun 17 00:00:00 MDT 2011)

Absolutely love Dalton Eye Care! Dr. Dalton and his staff are wonderful each and every visit. We've never had an issue and we're there multiple times a year between all four of us. Thanks to Dr. Dalton, our daughter was diagnosed with a vision impairment that no other eye doctor had caught in six years! We love and appreciate everyone there and HIGHLY recommend them to all of our friends and family...and several have switched because of our experiences!


Reply

Thank you so much for posting your experience. We hope that everything works out well with your daughter. Any recommendations are greatly appreciated.

StarStarStarStarStar As always, Dr. Dalton and staff were wonderful. We love and appreciate you all! —    (Patient since Fri Jun 17 00:00:00 MDT 2011)

As always, Dr. Dalton and staff were wonderful. We love and appreciate you all!


Reply

Thank you so much for your kind words!

StarStarStarStarNo Star first visit —    (Patient since Fri Feb 15 00:00:00 MST 2013)

not really having an idea how much the cost would be; it was my first visit and the first use of my vision ins. I was worried about the total charge. It cost more than I remembered, but so has everything else.


Reply

Between lower coverage from vision plans and rising costs of goods, I think most patients have noticed an increase in costs. We do the best that we can to contain them for our patients, but we're at the mercy of your vision plans when it comes to fees charged. Many of our patients have chosen to opt for using their medical insurance for their office visit and then using the money they would have paid to the vision plan to help them get a quality pair of glasses afterwards.

StarStarStarStarStar Excellent Service —    (Patient since Mon Feb 11 00:00:00 MST 2013)

Great service, friendly staff, excellent Dr.


Reply

Thank you so much for your kind review. We can't wait to see you again

StarStarStarStarNo Star Very pleased with eye exam —    (Patient since Fri Feb 08 00:00:00 MST 2013)

Only waited about 5 minutes to be seated. Everyone was very helpful and friendly. Felt very good about exam results and how everything was explained.


Reply

Thank you for taking the time to fill out the review.

StarStarStarStarNo Star Everyone seem to be in a good mood, which helped to put making me in a good mood —    (Patient since Thu Dec 11 00:00:00 MST 2008)

Everyone seem to be in a good mood, which helped to put making me in a good mood. Very accommodating. Only tiny blemish, I did not receive my eye exam prescription and will have to make an extra trip to town to pick it up.


Reply

Thank you for your review. If you give us a call, we will happily mail your script to you. Have a blessed day

StarNo StarNo StarNo StarNo Star i wonder if anybody ever reads these things?if so, you'll know i was joking in every response —    (Patient since Fri Nov 06 00:00:00 MST 2009)

i wonder if anybody ever reads these things? if so, you'll know i was joking in every response. hahahahahahahaha..---steve


Reply

We wonder sometimes too, however, many patients tell us that they find us through the internet. Thank you for explaining your 1 star review.

StarStarStarStarStar As usual, every thing was great. —    (Patient since Wed Oct 28 00:00:00 MDT 2009)

As usual, every thing was great.


Reply

We appreciate that, and if we could ever improve, please let us know and we'll get right on it.

StarStarStarStarStar Great office and great doctor. —    (Patient since Wed Feb 20 00:00:00 MST 2008)

Great office and great doctor.


Reply

Thank you so much for taking the time to fill out the review.

StarStarStarStarStar Always a friendly group , alert group and making sure that you feel welcome and wanted —    (Patient since Thu Oct 01 00:00:00 MDT 2009)

Always a friendly group , alert group and making sure that you feel welcome and wanted. The office is very well keep clean and relexing... matter of fact they were cleaning when I went in to the front desk. If there is one thing that could be solved going forward it would to be sure that any large truck (delivery trucks ie: water) would not block 4- 5 parking spaces even if it wweree jusy a couple of mintues due to the conjestion on 129 at times.


Reply

Thank you for your review. We will need to work with our suppliers to see if we can further limit this inconvenience.

StarStarStarStarStar Always a pleasure to see you and your staff was so kind and helpful. I appreciate the care given. —    (Patient since Wed Jun 04 00:00:00 MDT 2008)

Always a pleasure to see you and your staff was so kind and helpful. I appreciate the care given.


Reply

Thank you so much for your review.

StarStarStarStarStar Fabulous visit, Thankyou, Teresa Clifton —    (Patient since Thu May 14 00:00:00 MDT 2009)

Fabulous visit, Thankyou, Teresa Clifton


Reply

Thank you so much for your review.

StarStarStarStarNo Star WE ALREADY DISCUSSED IT - FRONT END HELP IN THE AM'S —    (Patient since Thu Mar 13 00:00:00 MDT 2008)

WE ALREADY DISCUSSED IT - FRONT END HELP IN THE AM'S


Reply

We will work to correct the issues discussed. Thank you for bringing it to our attention.

StarStarStarStarStar do not have any suggestons —    (Patient since Tue Sep 21 00:00:00 MDT 2010)

do not have any suggestons


Reply

Thank you for taking the time to review our facility.

StarStarStarStarStar It was a nice visit from the young ladies working to Dr. Dalton —    (Patient since Wed Jan 16 00:00:00 MST 2013)

It was a nice visit from the young ladies working to Dr. Dalton


Reply

thank you for your review.

StarStarStarStarStar More selections for eyeglass frames —    (Patient since Fri May 25 00:00:00 MDT 2007)

More selections for eyeglass frames


Reply

Thank you for your review. We take the feedback very seriously. We have actually just brought in over 100 frames just less than a week after your visit. We will try to add more before your next visit to try to impress you!

StarStarStarStarStar visit —    (Patient since Wed Jan 02 00:00:00 MST 2013)

I was a walk in off the street, Dr Walls wife (forgive me I can't think of her name) she did not turn me away, she just told me how long I would have to wait if I stayed, I waited & it was worth it. I loved the modern testing, & Dr Dalton's exam & explanations of the results. But the best part of the visit was probably the end, for Kina helped me choose my glasses & sunglasses, she saw I was in a hurry & she listened to me & helped me make good choices.


Reply

Thank you for your review. We are happy to hear that you were satisfied with the team's efforts.

StarStarStarStarNo Star 1/9/13 —    (Patient since Thu Jun 11 00:00:00 MDT 2009)

A little pricey but not too bad.


Reply

Thank you for your review. We always offer top quality service and materials. When compared to a daily coffee, most patients find they spend much less at our office on an annual basis. For excellent vision (in stylish/high quality frames) and to maintain your eye health, our average daily cost per patient is between $0.75 and $2 per day through the year. It comes down to priorities. Of course, for those that have more specialized needs, they may spend more, but we strive to always offer the best for them. For those that wish to spend less, we have packages starting at less than $100.

StarStarStarStarStar I was very pleased with my visit. —    (Patient since Mon Sep 22 00:00:00 MDT 2008)

I was very pleased with my visit.


Reply

Thank you for your review.

StarStarStarStarStar My recent visit —    (Patient since Wed Sep 29 00:00:00 MDT 2010)

Overall a good experience. Nice people.


Reply

Thank you so much for your review.

StarStarStarStarNo Star Great visit but need more seating in waiting area. —    (Patient since Mon Nov 02 00:00:00 MST 2009)

Great visit but need more seating in waiting area.


Reply

Thank you for your review. We are always trying to improve. Some days, we have more people show up than expected. Walk ins, emergencies and the like can be difficult to plan for, although we have time for them built into our schedule. We will try to increase our procedures to improve your satisfaction in the future.

StarStarStarStarNo Star Very informative and very professional —    (Patient since Tue Dec 18 00:00:00 MST 2012)

Very informative and very professional. The only thing that would make it better is for your organization to use a true "Community" and local bank! Thanks!


Reply

Thank you for your review. We have associated with a true local bank in the past and although they have been bought out, we still work with people from our community at their local branch. If we need to change (which is a very difficult process), we will definitely choose a local bank again. Keeping business in the community is very important to us. Anything that we can "local source", we do.

StarStarStarStarStar EXCELLENT —    (Patient since Thu Apr 28 00:00:00 MDT 2011)

Office visit was quick,efficient,and done with utmost professionalism.


Reply

thank you for your review.

StarStarStarStarStar Worth 1 Hour's Drive —    (Patient since Thu Oct 06 00:00:00 MDT 2011)

Dr Dalton is a fantastic optometrist. He's current on all the latest research, products, and technology. And he genuinely cares for us patients. We drive all the way from Suwanee (1 hour +) because we think so highly of Dr Dalton.


Reply

Thank you so much for making the trip! We will try to always live up to your expectations.

StarStarStarStarStar I have always been completely pleased. —    (Patient since Thu Sep 02 00:00:00 MDT 2010)

I have always been completely pleased.


Reply

Thank you for taking the time to fill out the review.

StarStarStarStarNo Star My visit with Dalton Family EyeCare was wonderful! With being a new patient they really took care... —    (Patient since Tue Nov 20 00:00:00 MST 2012)

My visit with Dalton Family EyeCare was wonderful! With being a new patient they really took care of me and made me feel welcome. The Dr. Calvin made sure I understood everything he was telling me about my eye exam and the options I had available. I would recommend anyone who does not have an EyeCare provider to check them out!


Reply

Thank you so much for your great review.

StarStarStarStarStar I would prefer a phone call to remind me of my appointment, as I don't check my emails as often as... —    (Patient since Mon Jan 02 00:00:00 MST 2012)

I would prefer a phone call to remind me of my appointment, as I don't check my emails as often as I would like.


Reply

Thank you for your review. We will try to update your chart to reflect this the next time you are scheduled to come in.

StarStarStarStarNo Star Great visit as always. Would suggest more training for your technician —    (Patient since Tue Apr 20 00:00:00 MDT 2010)

Great visit as always. Would suggest more training for your technician. She needs to communicate more detail during the testing period. Thanks and Happy Thanksgiving to you and you staff!


Reply

Thank you for your review. We are working on new training programs for our entire team.

StarStarStarStarStar Dr Dalton and his staff were great! I will be back to his office for all my eye care needs and I... —    (Patient since Mon Nov 19 00:00:00 MST 2012)

Dr Dalton and his staff were great! I will be back to his office for all my eye care needs and I have already refered my family.


Reply

Thanks for the kinds words. We love our patients!

StarStarStarStarStar You have a very knowledgeable staff,and i always look forward to my next visit! —    (Patient since Wed Apr 07 00:00:00 MDT 2010)

You have a very knowledgeable staff,and i always look forward to my next visit!


Reply

Thank you for your review. Staff training is very important to our office to help improve your experience.

StarStarStarStarStar rating —    (Patient since Wed Nov 16 00:00:00 MST 2011)

My visit was very thorough. Much more than just looking at a chart of letters.


Reply

Thank you. We pride ourselves on giving a comprehensive exam!

StarStarStar