CY FAIR EYECARE

"Focusing on your eye care"

Star Star Star Star Star 168 Reviews

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Reviews

StarStarStarStarStar Great service from Staff and Dr. Lorainne. —    (Patient since 2019)

Great service from Staff and Dr. Lorainne.


Reply

Thank you for the kind review.

StarStarStarStarStar Employees were very courteous. Doctor was very ... —    (Patient since 2019)

Employees were very courteous. Doctor was very helpful in getting me to understand terminology. Prices were great.


StarStarStarStarStar Very pleased with Dr. Jose —    (Patient since 2019)

Very pleased with Dr. Jose


StarStarStarStarStar Good experience —    (Patient since 2019)

Good experience, the stuff is very nice and professional


StarStarStarStarStar Love the Way Dr. Treated me. —    (Patient since 2019)

Love the Way Dr. Treated me.


StarStarStarStarStar Friendly and helpful —    (Patient since 2012)

Dr. Jose is always friendly and he very concerned about correcting my vision to 20 /20. The front desk girls are also friendly and helpful.


StarStarStarStarStar Always professional and gives great service —    (Patient since 2017)

Always professional and gives great service


Reply

Thank you for the kind review.

StarStarStarStarStar Thorough Exam!!! Best exam I've ever had.  —    (Patient since 2019)

Thorough Exam!!! Best exam I've ever had.


Reply

Thank you for the kind review.

StarStarStarStarStar  —    (Patient since 2012)

This great & is very helpful !


StarStarStarStarStar very nice and friendly family run buissness. —    (Patient since 2006)

very nice and friendly family run business.


StarStarStarStarStar Very professional Doctors. Would refer my famil... —    (Patient since 2019)

Very professional Doctors. Would refer my family and friends to go there.


StarStarStarStarStar Excellent service! I will continue to go there.... —    (Patient since 2019)

Excellent service! I will continue to go there.


StarStarStarStarStar Great experience at Cy-Fair Eye Care! —    (Patient since 2019)

Great experience at Cy-Fair Eye Care. I had not had an eye exam in a very long time and went here on recommendation from a family member. I had previously been prescribed readers for computer use many years ago but never felt I needed them and hence never wore them. Dr. Loraine and staff did a thorough exam and verified my vision focus etc all in good working order. No glasses needed at this time :-)


Reply

Glad we were able to help. Thanks for the review.

StarStarStarStarStar Great experience at a great office. —    (Patient since 2019)

Everyone at Cy-Fair Eyecare was so nice and professional. I am really glad that I chose this office for my eye care needs. I highly recommend Dr. Lorraine Payan.


Reply

Thank you for rthe recommendation.

StarStarStarStarStar Staff and Dr. L —    (Patient since 2005)

Staff is always helpful and informative. Dr. Lorraine always provides thorough exam and path forward opportunities.


Reply

Thank you for the kind review.

StarStarStarStarStar Couldn’t be more pleased! —    (Patient since 2018)

I drive from Marble Falls to see Dr. Jose. He always takes the time to answer all my questions. He’s great and I’d highly recommend him.


Reply

Thank you for the kind review. We appreciate you coming from far away to get your eye care needs here at our practice. Always look forward to seeing you in town. Have a great day.

StarStarStarStarStar I love Dr Loraine and now that the front office... —    (Patient since 2014)

I love Dr Loraine and now that the front office staff has been changed it is a great office to go to.


Reply

Thank you for the kind review. We appreciate the feedback.

StarStarStarStarStar Outstanding staff and doctor! They are quick... —    (Patient since 2019)

Outstanding staff and doctor! They are quick and efficient at their jobs. I am very happy and pleased with this and I give it 5 stars and recommend it to all!


Reply

Thank you for the kind review.

StarStarStarNo StarNo Star I’ve been a patient for nearly 15 years now. I... —    (Patient since 2005)

I’ve been a patient for nearly 15 years now. I trust the doctors and appreciate their feedback. However, the last 3 times I have had to wait at least 25-30 minutes beyond my scheduled appointment time before I’m even called back. I understand that things happen, but it seems like they over schedule relative to their workload. In addition their selection of eyeglass frames feel dated and I have a very difficult time ever finding something I want.


Reply

Jason, I appreciate the feedback and I apologize that you have waited longer than expected. We will continue to improve on our efficiency and get you back to be seen in a timely manner. We are constantly updating our frames and I would like for you to text our office number regarding the type of frames you like and we can definitely look into ordering frames or having some lines that would feel more up to date. Thanks again.

StarStarStarStarStar It was a great visit. Office is friendly and t... —    (Patient since 2015)

It was a great visit. Office is friendly and the service excellent.


Reply

Thanks for the kind review.

StarStarStarStarStar Excellent Optical Services —    (Patient since 2016)

Wonderful optical services. Dr. Jose always takes time and makes sure you are fully apprised of your eye health and whatever testing or treatment may be needed. All the staff are very professional and friendly.


Reply

Thank you for the kind review.

StarStarStarStarStar Awesome staff, great service. —    (Patient since 2011)

Awesome staff, great service.


StarStarStarStarStar Great service, friendly staff and I appreciate ... —    (Patient since 2019)

Great service, friendly staff and I appreciate their professional recommendations.


StarStarStarStarStar The entire Team at Cy-Fair Eyecare was AMAZING!... —    (Patient since 2019)

The entire Team at Cy-Fair Eyecare was AMAZING! Dr. Lorraine was extremely patient with answering all of my questions and she explained all of the test that were performed on my eyes during my examination! Allen also did an amazing job with assisting me with my selecting what was within my budget!


StarStarStarStarStar The staff at Cy-Fair Dental are very courteous.... —    (Patient since 2018)

The staff at Cy-Fair Dental are very courteous.


StarStarStarStarStar Excellent service, highly recommend —    (Patient since 2019)

Considering the level and quality of care provided by Dr Loraine and her staff, it is obvious that she really likes her job and cares very much for the patient.


Reply

Thank you for the kind review.

StarStarStarStarStar  —    (Patient since 2018)

Dr Jose was very willing to answer any questions I had.


Reply

Thank you for the kind review

StarStarStarStarStar Service  —    (Patient since 2019)

Excellent service all the way round


Reply

Thank you for the kind review.

StarStarStarStarStar I was very impressed with the staff and Dr Jose... —    (Patient since 2019)

I was very impressed with the staff and Dr Jose Payan. Their equipment was state of the art and Dr Jose was so knowledgeable and explained everything so thoroughly.


Reply

Thank you for the kind review.

StarStarStarStarNo Star I’d highly recommend Dr Jose Payne.I will not... —    (Patient since 2016)

I’d highly recommend Dr Jose Payne. I will not buy my glasses here. My last pair of glasses were the worse fit, and the Fitter was of no help.


Reply

Thank you for the kind review. I am sorry that we were not able to fit your glasses properly the last time you were here. We have updated our fitting process that includes technology to measure the dimensions needed to fit glasses properly. I hope you give us an opportunity to fit you in the future. Have a great day.

StarStarStarStarStar Love the doctor..she is professional open and s... —    (Patient since 2018)

Love the doctor..she is professional open and super sweet


Reply

Thank you for the kind review.

StarStarStarStarStar Awesome Doctor and staff, I highly recommend th... —    (Patient since 2019)

Awesome Doctor and staff, I highly recommend them all!


Reply

Thank you very much for the kind review.

StarStarStarStarStar The staff is very nice and professional. I alwa... —    (Patient since 2014)

The staff is very nice and professional. I always enjoy going to visit.


Reply

Thank you for the kind review.

StarStarStarStarStar  —    (Patient since 2009)

I have always been impressed by how thorough the doctors are. They take their time and explain their findings in great detail. Likewise, the technicians are very helpful and patient when we are browsing and selecting glasses. However, I think the receptionist should be more welcoming and friendly.


Reply

Thank you for the review. We appreciate the feedback on our receptionist. We strive to make everyone feel welcomed. We hope this was an isolated incident and assure it will not happen again.

StarStarStarStarStar Great first experience —    (Patient since 2019)

I had a great first experience here. My wife and I both needed new glasses, so we each set an appointment with the doctors. We were seen relatively quickly, and I really enjoyed the process of picking out our new glasses. The associate who helped us was extremely knowledgeable and a pleasure to deal with. I recommend them to anyone in the Cypress area.


Reply

Thank you for the great review. Look forward to helping you in the future.

StarStarStarStarStar Really nice people to work with from front desk... —    (Patient since 2016)

Really nice people to work with from front desk to Dr.Jose


Reply

Thank you for the kind review.

StarStarStarStarStar Thank you so much for the time spent during my ... —    (Patient since 2017)

Thank you so much for the time spent during my visit Dr. Payan. I was so concern about my sight and my headaches but thankfully you answered my concerns and gave me the correct prescription. I waited a few days to see if my simptoms would get better and sure enough they did. I love this place. Staff is nice, they are friendly and never rush in our appointments. They are excellent with my 3 kids and now myself. I highly recommend Dr. Payan and his completed staff. From checking in to the end to choose my eye glasses with Alan everything went great!!


Reply

Thank you for the kind review. We appreciate the feedback and look forward to serving your family.

StarStarStarStarStar BEST OPTOMETRIST  —    (Patient since 2018)

I love this office and I would recommend it to anyone in this area or not from this area! Dr. Loraine is so thorough and patient. I’ll be coming here every year!


Reply

Thank you for the kind review.

StarStarStarStarStar very professional and personable —    (Patient since 2019)

very professional and personable


Reply

Thank you for the kind review.

StarStarStarStarStar Selecting eye glasses  —    (Patient since 2014)

Alex was very helpful in ordering my new glasses.


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Awesome, I am glad we were able to help with the selection and ordering of glasses.

StarStarStarStarStar A great office  —    (Patient since 2015)

We love Dr Jose. He is very thorough and explains things in a way I can understand. Connie in the office is also very knowledgeable and helpful when it comes to benefits and choosing the right glasses. Our entire family, even the littles, would recommend this office.


Reply

Thanks for the great review and for your continued suppport.

StarStarStarStarStar You'll not find anyone better! —    (Patient since 2019)

Very nice experience, state of the art equipment, thoughtful and considerate staff, thorough comprehensive explanation of options regarding procedures, knowledgeable professionals. Highly recommended!


Reply

Thank you for the kind review.

StarStarStarStarStar A++ Customer Service —    (Patient since 2014)

Always very timely with appointment times. Always greeted with a smile!


Reply

Thank yor for the kind review.

StarStarStarStarStar Very Attentive. Thorough. Personable. —    (Patient since 2007)

Very Attentive. Thorough. Personable.


Reply

Thank you for the kind review.

StarStarStarStarStar I would reccomend a visit to Dr Lorraine —    (Patient since 2013)

I feel that Dr Lorraine does a very thorough eye exam. She is an excellent communicator and takes the time to explain things in detail. I think she is genuinely concerned about the health of my eyes.


StarStarStarNo StarNo Star  —    (Patient since 2019)

Mixed up my insurance, if I didn't go home and call my insurance company I'd never have known. The gentleman who helps you choose glasses seemed more interested in getting you in and out than explaining things to you. On the bright side the doctor is great, very friendly and knowledgeable.


StarStarStarStarStar Would definitely use them again. Great staff. —    (Patient since 2019)

Would definitely use them again. Great staff.


Reply

Thank you for the kind review.

StarStarStarStarStar Great Service at Cy-Fair Eye Care —    (Patient since 2005)

Cy-Fair Eye Care has been my provider for almost 15 years. Great service and timing for receiving the order of contacts and eye glasses. I trust my eyes to Cy-Fair Eye Care.


Reply

Thank you for the kind review. Always look forward to serving your family.

StarStarStarStarStar Friendly and great staff!  —    (Patient since 2010)

Friendly and great staff!


Reply

Thank you for the kind review.

StarStarStarStarStar Great customer service, very friendly staff wit... —    (Patient since 2017)

Great customer service, very friendly staff with attention to detail!


Reply

Thank you for the kind review.

StarStarStarStarStar Excellent  —    (Patient since 2017)

Excellent service! Very detail oriented. State of the art equipment. It is very obvious that Dr. Loraine loves her profression.


Reply

Thank you for the kind review.

StarStarStarStarStar  —    (Patient since 2018)

Dr. Jose was very professional explaining my eye exam and yet very personable to make me feel calm.


Reply

Thank you for the kind review.

StarStarNo StarNo StarNo Star Disappointed  —    (Patient since 2006)

Waited for an hour and didn’t even see the doctor I had my appointment with. No one notified me I was seeing a different doctor until I was in the exam room.


StarStarStarStarStar Dr. Lorraine is a great and very thorough docto... —    (Patient since 2017)

Dr. Lorraine is a great and very thorough doctor. I highly recommend her!


Reply

Thank you for the review.

StarStarStarStarStar Love CyFair EyeCare. Both Dr Lorraine and Dr Jo... —    (Patient since 2012)

Love CyFair EyeCare. Both Dr Lorraine and Dr Jose and fantastic!


Reply

Thank you for the kind review.

StarStarStarStarStar My family and I have been patients for years an... —    (Patient since 2011)

My family and I have been patients for years and always receive the best care.


Reply

Thank you for the kind review.

StarStarStarStarStar Great service  —    (Patient since 2015)

Dr. Loraine Payan is wonderful! She takes the time to listen and answer questions.


Reply

Thank you for the kind review.

StarStarStarStarStar Great service with great knowledge of the eye.... —    (Patient since 2012)

Great service with great knowledge of the eye. Always consistent and thorough examination.


Reply

Thank you for the kind review.

StarStarStarStarStar Great service.Dr. Payan and his staff take the... —    (Patient since 2016)

Great service. Dr. Payan and his staff take the time to go the uh the entire process and making sure you understand each step. Very Professional and friendly staff


Reply

Thank you for the kind review.

StarStarStarStarStar Kindness and profe —    (Patient since 2016)

Kindness and professionalism


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Thank you.

StarStarStarStarStar Love both doctors!! Always friendly and knowle... —    (Patient since 2010)

Love both doctors!! Always friendly and knowledgeable!!


Reply

Thank you for the kind review.

StarStarStarStarStar One of the Best —    (Patient since 2017)

I always feel well taken care of when I go to Cy-Fair Eyecare. I am so glad I found them!


Reply

Thank you for the review.

StarStarStarStarStar Very thorough exam. Knowledgeable, personable s... —    (Patient since 2018)

Very thorough exam. Knowledgeable, personable staff and optician. Didn’t push products and services on me. Good selection of frames. Overall pleased with my experience!


Reply

Thank you for the kind review.

StarStarStarStarStar Very good service from the front end to back en... —    (Patient since 2017)

Very good service from the front end to back end personnel to the Doctor. Very friendly and comfortable eye check ups!


Reply

Thank you for the kind review.

StarStarStarStarStar The exam was timely and thorough Dr. Jose mad... —    (Patient since 2014)

The exam was timely and thorough Dr. Jose made a couple of suggestions that were good. We are following his advice.


StarStarStarStarStar Great professional and individualized service. —    (Patient since 2014)

Great professional and individualized service.


Reply

Thank you.

StarStarStarStarNo Star Although the service with the Doctor was great,... —    (Patient since 2008)

Although the service with the Doctor was great, I was a little disappointed with the service when ordering my glasses. I was not made aware of the best possible option to use with my insurance. I ended up paying more than I wanted to pay and was never contacted when the mistake was made. Although I was satisfied with my doctor, I was disappointed with the service regarding purchase of my glasses.


StarStarStarStarStar Wonderful service! Doctor Payan is very friendl... —    (Patient since 2015)

Wonderful service! Doctor Payan is very friendly and provided me with an exceptional experience. I had several questions that he answered and took his time explaining. Would recommend to anyone!


Reply

Thank you for the kind review.

StarStarStarStarStar Like Family —    (Patient since 2005)

We have been patients of Cy-Fair Eye Care for over 15 years and wouldn't trust our eyes to anyone else.


Reply

Awesome. Always looking forward to seeing you guys. Love catching up. Have a great day.

StarStarStarStarStar  —    (Patient since 2014)

Dr. Jose Payan is great with my children. He explains everything well and is very professional, plus has a friendly staff. I highly recommend him.


Reply

Thank you for the kind review.

StarStarStarStarStar Dr. Jose Payan is great with my children. He ex... —    (Patient since 2014)

Dr. Jose Payan is great with my children. He explains everything well and is very professional, plus has a friendly staff. I highly recommend him.


StarStarStarStarStar Very Professional. took time to really explain ... —    (Patient since 2018)

Very Professional. took time to really explain my situation.


StarStarStarStarStar No waiting, friendly staff, Dr. Loraine is the ... —    (Patient since 2015)

No waiting, friendly staff, Dr. Loraine is the best!!! She takes time with you, makes sure all of your answers are covered and explained. I didn't feel rushed or bored at any time.


Reply

Thank you for the kind review.

StarStarStarStarStar Dr Jose kindly saw my son for an unexpected urg... —    (Patient since 2018)

Dr Jose kindly saw my son for an unexpected urgent appointment. He explained his diagnosis and plan of care thoroughly. We are grateful to have great eye doctors and helpful clinic staff right here in Cypress.


Reply

Thank you for the kind review.

StarStarStarStarStar They were very concerned about my health and ev... —    (Patient since 2014)

They were very concerned about my health and even followed up the next day to see how I was doing.


Reply

we strive to take care of all of our patients. We appreciate the kind review

StarStarStarStarStar It was great. Had not been for a visit due to ... —    (Patient since 2015)

It was great. Had not been for a visit due to other medical issues but glad I went again. Dr. Payan and staff were very helpful and explained all the procedures.


Reply

Thank you for the kind review.

StarStarStarStarStar Great costumer service! Dr. Payan explained eve... —    (Patient since 2006)

Great costumer service! Dr. Payan explained every step of the exam. I been her patient for few years and I'm very pleased with their service.


Reply

Thank you for the kind review.

StarStarStarStarStar Very nice coming in here. Always a pleasure  —    (Patient since 2016)

Very nice coming in here. Always a pleasure


Reply

Thank you for the kind review.

StarStarStarStarStar Awesome experience —    (Patient since 2018)

The doctor was awesome. She was attentive and listened to everything I asked or any issues I had. She solved all the problems I had and adjusted my prescription so that it worked for me.


Reply

Thank you for the review.

StarStarStarStarStar Dr Payan did an excellent job helping me to get... —    (Patient since 2017)

Dr Payan did an excellent job helping me to get my dry eyes under control. With his guidance, they are getting better slowly.


Reply

Thank you for the kind review.

StarStarStarStarStar Very friendly and through by all the staff. —    (Patient since 2018)

Very friendly and through by all the staff.


Reply

Thank you for the kind review.

StarStarStarStarStar Dr. Payan is great! She is very personable and ... —    (Patient since 2014)

Dr. Payan is great! She is very personable and really works with you to make sure your vision is at its best!


Reply

Thank you for the kind review.

StarStarStarStarStar I was 15 mins late!  —    (Patient since 2017)

I was 15 mins late to my appointment and yet the staff and Dr. Loraine were courteous and understanding. Dr. Loraine is thorough and I always leave feeling like she truly had my interest in mind. Great place, people and highly recommended.


StarStarStarStarStar  —    (Patient since 2018)

My son had a very good experience at Cy-Fair Eyecare. Dr. Jose and all the others there are very nice and fast!


StarStarStarStarStar Professional Staff —    (Patient since 2018)

The staff is very professional and knowledgeable of the practice. I felt comfortable with everyone.


Reply

Thanks for the kind review.

StarStarStarStarStar Everyone was very courteous and friendly. I did... —    (Patient since 2018)

Everyone was very courteous and friendly. I did order my new glasses from them, but they in no way pressured me to do so like other places have. They left strictly up to me. They even adjusted my current glasses and replaced a nose piece not knowing I was going to purchase from them


Reply

Thank you for the kind review. We look forward to serving all of your eye care needs.

StarStarStarStarStar Great place and prices all the staff is very pr... —    (Patient since 2018)

Great place and prices all the staff is very professional and they they help me check my insurance and get the best price possible for me., Thank you for everything.


Reply

Thank you for the kind review.

StarStarStarStarStar  —    (Patient since 2018)

Friendly and patient! My son had a great time and loved his experience. I would definitely recommend to any parent who needs great service! Awesome place. Dr. Payan is fantastic!


Reply

Thank you for the kind review.

StarStarStarStarStar I’ve became a patient 3/4 yrs ago when we moved... —    (Patient since 2014)

I’ve became a patient 3/4 yrs ago when we moved to Cypress. I had cataracts! I was referred to Mann Eye clinic for removal of my cataracts. Anyway, I continued using Cypress Eye Care bc of how attentive Dr. Jose Payan is when had dry eyes. He was personable & takes time to talk about concerns. I never felt rushed. Love his staff as well❣️I highly recommend this Doctor & eye care to anyone❣️


Reply

Thank you for the kind review.

StarStarStarStarStar Everyone was Very Friendly , Helpful & Professi... —    (Patient since 2018)

Everyone was Very Friendly , Helpful & Professional. I Highly Recommend Them.


Reply

Thank you for the kind review.

StarStarStarStarStar Loved Dr. Loraine and the staff. They were ver... —    (Patient since 2018)

Loved Dr. Loraine and the staff. They were very informative, personable and helpful. The office is very well maintained. I really enjoyed my visit.


Reply

Thank you for the kind review.

StarStarStarStarStar Dr. Payan and his staff are friendly and compet... —    (Patient since 2010)

Dr. Payan and his staff are friendly and competent. I have used this practice for seven years and have nothing but god things to say. In the past year, I had an emergency eye condition and Dr. Payan immediately examined my eyes and ensured that I received the proper treatment. I highly recommend CyFair Eyecare.


Reply

Thank you for the kind review.

StarStarStarStarStar Excellent experience.  —    (Patient since 2018)

Excellent experience. They were able to see me very quickly. Previous doctors had not offered good solutions to my issue. Right off the bat they gave me a new solution that seems to be working great.


Reply

Thank you for the great review.

StarStarStarStarStar All’s Well That Ends Well —    (Patient since 2018)

Although there was a slight misunderstanding regarding the online appointment request, when I showed up for my requested, but not confirmed, appointment, they worked their hardest at accommodating my request, despite their full schedule. After a brief wait, I was able to be seen by another doctor in the office. The online appointment request option was super convenient, just a bit unclear as to it being a request. I hadn’t received a confirmation, but I hadn’t received any acknowledgment of their receipt of my request either. Maybe an automated reply reiterating that my request isn’t an actual appointment until I receive confirmation would be very helpful in the future.


Reply

Thank you for the information. We will work with our appointment, recall, and reminder system to improve the appointment scheduling process. I am glad we were able to work you in and get you seen.

StarStarStarStarStar Dr Jose Is very thorough and truly cares about ... —    (Patient since 2015)

Dr Jose Is very thorough and truly cares about his patients


Reply

Thank you for the kind review.

StarNo StarNo StarNo StarNo Star No one answers when you call and takes days for... —    (Patient since 2010)

No one answers when you call and takes days for a return call. Office hours are supposed to be until 6 but phones are rolled over at least a minimum 5:30. Called today at 1pm and still no call. Doctors are great but front office has always been a concern. No service


StarStarStarStarStar Everyone was very thorough and knowledgeable; y... —    (Patient since 2018)

Everyone was very thorough and knowledgeable; yet easy going, welcoming questions.


Reply

Thank you for the kind review.

StarStarStarStarStar Friendly, courteous and very thorough  —    (Patient since 2016)

Friendly, courteous and very thorough


Reply

Thank you for the kind review.

StarStarStarStarStar Maison has been a patient here for almost 7 yea... —    (Patient since 2012)

Maison has been a patient here for almost 7 years. I wouldn’t take him anywhere else. The entire office staff are amazing and extremely understanding.


Reply

Thank you for the kind review.

StarStarStarStarStar Ease —    (Patient since 2014)

The correspondence via text and email are big help in keeping the appointment and arriving there on time. The expertise of the whole staff is of the utmost. I would highly recommend Cy-Fair Eyecare to all.


Reply

Thank you for your response, we appreciate the kind words.

StarStarStarStarStar this is a very useful tool.thank you Doctor —    (Patient since 2009)

this is a very useful tool. thank you Doctor


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The reason we are always looking to improve.

StarStarStarStarStar  —    (Patient since 2011)

Dr. José goes above and beyond


Reply

Thank you for the kind words, always a pleasure seeing you.

StarStarStarStarStar Been a patron for 10 years and love the service... —    (Patient since 2008)

Been a patron for 10 years and love the service


StarStarStarStarStar Appreciate the informative emails. —    (Patient since 2011)

Appreciate the informative emails.


StarStarStarStarStar Dr Payan and staff were great. Would highly rec... —    (Patient since 2017)

Dr Payan and staff were great. Would highly recommend.


Reply

Thank you for the kind review.

StarStarStarStarStar Dr. Jose is very friendly and informative. Grea... —    (Patient since 2013)

Dr. Jose is very friendly and informative. Great bed side manner.


Reply

Thank you for the kind review

StarStarStarStarStar Great and friendly service. —    (Patient since 2007)

Great and friendly service.


StarStarStarStarStar Very Appreciative —    (Patient since 2017)

Dr. Jose was attentive and listened when questions were asked. Dr. Jose has a great bedside manner. I am truly impressed by the service that was received.


Reply

Thank you for the kind review.

StarStarStarStarStar Amazing Visit —    (Patient since 2016)

Dr. Jose is an amazing doctor. He is professional but attentive. He answers questions thoroughly and takes the time to get to know his patients. I have already referred several family members to him and tell all of my friends to see him for their eyecare needs. If you are in need of a renowned and personable physician, Dr. Jose Payan is the best of the best!


Reply

Thank you for the kind words. We look forward to helping all your family members and and friends.

StarStarStarStarStar Nice staff, knowledgeable doctors! —    (Patient since 2011)

Nice staff, Dr Loraine was wonderful. She doesn't sell you something just because you think it will be best. She explained in detail why and I left comfortable with her advice.


Reply

Thank you for the kind review.

StarStarStarStarStar Dr. Loraine’s service is top notch! You won’t f... —    (Patient since 2016)

Dr. Loraine’s service is top notch! You won’t find a more personalized approach anywhere in the area!


Reply

Thank you Jeffrey for the kind review. We appreciate the feedback.

StarStarStarStarStar Great Service —    (Patient since 2015)

Dr. Jose Payan was very patient with my son. He made him feel at ease and asking him questions in a way that my 5 yr old son would understand. And he explained everything to me in much details. He went above and beyond my expectations. He did not push anything on me like extra services or materials. He informed me well so that I could make an informed decision for my son.


Reply

Thank you for the kind review, we appreciate the feedback.

StarStarStarStarStar Always happy with CyFair Eyecare, but LOVE Dr. ... —    (Patient since 2014)

Always happy with CyFair Eyecare, but LOVE Dr. Lorraine.


Reply

Thank you for the kind remarks.

StarStarNo StarNo StarNo Star On the exam date 10/24, I was charged wrongly a... —    (Patient since 2017)

On the exam date 10/24, I was charged wrongly and the error was found but I waited for a while to wait the correction. I was also told that I should get an email for my glass prescription but I did not get it. Also I was told that I will be informed about the sample contact lenses to try. I did not get any update either. I phoned back on 11/6 to ask for the things as mentioned above. I still have not got the response back yet. Because I have not tried the contact lenses, I still have not got my prescription for contact lenses yet too. The device makes me very frustrated and disappointed.


Reply

Ms. Sun, Thank you for contacting us. I apologize for the inconvenience and frustration our office has caused. I have signed an eyeglass prescription for you this morning and it will be emailed to you shortly. I have checked personally on the status of the your trial contact lenses and it appears there's been a delay with our distributor. Your contacts should be arriving by the end of the week. We will contact you when your contacts arrive at which time you can pick them up and we will schedule a follow-up appointment for evaluation of fit and vision with the contacts. My sincere apologies for lack of communication from our office regarding your eyeglass prescription and trial contacts. Regards, Dr. Loraine

StarStarStarStarStar Service is ALWAYS exceptional. Don't recommend ... —    (Patient since 2011)

Service is ALWAYS exceptional. Don't recommend any changes be made. Staff up front is very cordial and welcoming. Wait time is limited an personal attention is NEVER rushed. More than ample time is always dedicated to my visits.


StarStarStarStarStar I saw Dr. Lorraine on 10/31/17. I was pleasant... —    (Patient since 2017)

I saw Dr. Lorraine on 10/31/17. I was pleasantly surprised at the thorough check up, the time, and care I received. I would definitely recommend Cy-Fair EyeCare to everybody!


Reply

Thank you for the kind review. We strive to take care of our patients.

StarStarStarStarStar Dr. Blume is awesome. Very patient. I am terr... —    (Patient since 2017)

Dr. Blume is awesome. Very patient. I am terrified of dentist. He put my mind at ease. You have a customer for life.


Reply

Thank you for the kind review. We also believe Dr. Blume is awesome.

StarStarStarStarStar Very friendly and knowledgeable team —    (Patient since 2017)

Very friendly and knowledgeable team


Reply

Thank you for the kind review.

StarStarStarStarStar Excellent staff and Dr's!! —    (Patient since 2010)

Excellent staff and Dr's!!


Reply

Thank you for the review.

StarStarStarStarStar All the staff was courteous and competent.  —    (Patient since 2017)

All the staff was courteous and competent.


Reply

Thank you for the review.

StarStarStarStarStar Very friendly and easy going Dr and staff. Was... —    (Patient since 2017)

Very friendly and easy going Dr and staff. Was able to book my husband and I same day back to back!


Reply

Thank you for the review, I am glad we were able to accommodate you both.

StarStarStarStarStar The staff & Dr. Payan are friendly! I always fe... —    (Patient since 2014)

The staff & Dr. Payan are friendly! I always feel welcomed & treated with genuine interest in my eye care wellness.


Reply

Thank you for the review.

StarStarStarStarStar No pressure here  —    (Patient since 2007)

I have been coming here for many years. Dr. Lorraine and Dr. Jose are the BEST!!! I have never been rushed during the examination process... and for someone with blind spots this is very important to me. It takes us close to an hour to get to the office but well worth the trip.


Reply

Thank you for the review. Always a please seeing you.

StarStarStarStarStar Great staff & wonderful place! Clean, Friendly... —    (Patient since 2017)

Great staff & wonderful place! Clean, Friendly and very professional.


Reply

Thank you for the kind review.

StarStarStarStarStar Wonderful office and doctor  —    (Patient since 2017)

Doctor is very patient with smaller kids. Very through exams for my kids and wonderful patient care.


Reply

Thank you for the kind review.

StarStarStarStarStar Best eye doctor —    (Patient since 2013)

I have been bringing my daughter to Dr. Payan for 6 years. Great service everytime.


Reply

Thank you for the kind review.

StarStarStarStarStar Great eye doctor —    (Patient since 2017)

I am incredibly impressed by the quality of service from Dr. Payan and his staff. Dr. Payan is very knowledgeable, explained everything to the last detail.


Reply

Thank you for the kind review.

StarStarStarStarStar Great service! Extremely friendly! —    (Patient since 2010)

Great service! Extremely friendly!


StarStarStarStarStar I highly recommend CY-FAIR EYECARE; The staff i... —    (Patient since 2016)

I highly recommend CY-FAIR EYECARE; The staff is very professional and friendly the wait time is minimum; The doctor takes time to answer all the questions you may have.


StarStarStarStarStar It was nice and convenient to schedule my appt ... —    (Patient since 2010)

It was nice and convenient to schedule my appt on line outside of office hrs


StarStarStarStarStar Very quick and extremely friendly.  —    (Patient since 2017)

Very quick and extremely friendly.


Reply

Thank you for the kind review.

StarStarStarStarStar Xcellent Eye Exam,Very thorough exam and the D... —    (Patient since 2013)

Xcellent Eye Exam, Very thorough exam and the Doctor spent time with me answering questions and concerns I had. Doctor provided visual maps of the eye to help explain my situation. Mark W.


Reply

Thank you for the kind review. Always glad to see you.

StarStarStarStarStar It was my first visit to your office. Thanks. —    (Patient since 2017)

It was my first visit to your office. Thanks.


Reply

Thanks for the review.

StarStarStarStarStar  —    (Patient since 2007)

I have been coming to Cy-fair Eyecare for years, the staff are friendly and great! I wouldn't go anywhere else. I have had a few eye related emergencies and they have been able to fit me in every time.


Reply

Thanks for entrusting your eye care needs with our office, always a pleasure seeing you.

StarStarStarStarStar The most thorough eye doctor I've ever been to.... —    (Patient since 2017)

The most thorough eye doctor I've ever been to. This appointment was for my teenage daughter and Dr Loraine went over so many areas and really got her vision accurate. I had lost faith in getting accurate help for my own vision, I now know where I will be going from now on!


StarStarStarStarStar I've seen both doctors and they are wonderful! ... —    (Patient since 2014)

I've seen both doctors and they are wonderful! I've also been very pleased with the glasses tech and they are helpful answering questions that I have. They have a great selection of frames!!


Reply

Thank you for the kind review.

StarStarStarStarStar Dr. Jose and his staff are extremely helpful an... —    (Patient since 2015)

Dr. Jose and his staff are extremely helpful and take time to explain. Always a great experience.


Reply

Thank you for the kind review.

StarStarStarStarStar The doctors at CY-FAIR EyeCare are always helpf... —    (Patient since 2011)

The doctors at CY-FAIR EyeCare are always helpful and informative. Best eye doctor I have ever been too.


Reply

Thank you for the kind review.

StarStarStarStarStar Kind, friendly doctors and staff —    (Patient since 2014)

The staff and doctors are very kind and helpful. My only "issue" is that they never answer the phone. I always have to leave a message and wait almost a full day to hear back.


Reply

Thank you for the feedback, we appreciate it and will work on improving our service.

StarStarStarStarStar Everyone was friendly and professional. Dr. Lor... —    (Patient since 2017)

Everyone was friendly and professional. Dr. Loraine was incredibly informative and helpful, and he staff made me feel comfortable with the entire experience.


StarStarStarNo StarNo Star My glasses were made 3 times and I still could ... —    (Patient since 2012)

My glasses were made 3 times and I still could not see well enough to keep them on. I think it is the lab they use. I finally left the glasses at the office and told them I wanted a refund. Have not seen a refund yet.


StarStarStarStarStar  —    (Patient since 2017)

Staff were very friendly and informative. Doctor was very personable and easy to communicate with - which led to great results with my new contacts! Very pleased!


Reply

Thanks for the kind review.

StarStarStarStarStar Thank u for your patients —    (Patient since 2006)

Thank u for your patients


StarStarStarStarStar Dr. Lorainne has a great way with dealing with ... —    (Patient since 2016)

Dr. Lorainne has a great way with dealing with kids. I brought my 3 year old last year for the first time to get glasses. We're back again this year and had a great experience again!


Reply

Thank you for the kind review.

StarStarStarStarStar from the staff all the way to doctor was a exce... —    (Patient since 2016)

from the staff all the way to doctor was a excellent environment. doctor explained in detail everything.


Reply

Thank you for the kind review.

StarStarStarStarStar Office staff are very professional and smiling ... —    (Patient since 2014)

Office staff are very professional and smiling face makes you feel welcome. Dr. Payan takes his time with patients and answered all the questions that I've had and made it understandable.


Reply

Thank you for the kind review.

StarStarStarStarStar I was surprised that Dr. Payan took the time to... —    (Patient since 2017)

I was surprised that Dr. Payan took the time to explain medical options to me. No doctor did that before.


Reply

Thank you for the kind review

StarStarStarStarStar Professional environment and extremely courteou... —    (Patient since 2012)

Professional environment and extremely courteous and knowledgeable doctor.


StarNo StarNo StarNo StarNo Star Lady helping me learn to put in my contacts tou... —    (Patient since 2015)

Lady helping me learn to put in my contacts touched my lense without washing her hands and gave me and said put it in. Was also cranky. When i called to even Schedule the appointment i got put on hold twice for a total of 10 minutes


Reply

Thank you for the review, I will definitely advise our staff of the items that need to be corrected. Thanks again. Dr. Jose

StarStarStarStarNo Star Dr. Jose and Allen are great and friendly. The ... —    (Patient since 2010)

Dr. Jose and Allen are great and friendly. The ladies at the front desk were arguing off and on for some reason.


StarStarStarStarStar Love Dr Lorraine and Dr Jose! They are so pati... —    (Patient since 2015)

Love Dr Lorraine and Dr Jose! They are so patient and take time to explain


StarStarStarStarStar Dr Jose it is an amazing doctor. Thank you  —    (Patient since 2011)

Dr Jose it is an amazing doctor. Thank you 😊


StarStarStarNo StarNo Star Usually wait time wasn't as bad at it was the l... —    (Patient since 2011)

Usually wait time wasn't as bad at it was the last time I went which was a hour. Maybe it was a bad day. Nevertheless, if wait times are 1+ hours I would appreciate a phone call. The receptionist got a bit irritated with the trainee while in the exam room, and expressed her frustration in front of me. Unprofessional. Nevertheless, like I said, previous visits didn't have such a long wait and Dr. Jose Payan is friendly, knowledgeable, and professional. I would recommend him to people with children.


StarStarStarStarStar Great first visit —    (Patient since 2017)

Nice office and location. Quick and professional appointment.


StarStarStarStarStar Dr. Jose Payan is excellent and always takes ti... —    (Patient since 2012)

Dr. Jose Payan is excellent and always takes time to explain and educate. The office staff is very friendly, and I very rarely have to wait for my appointment.


StarStarStarStarStar I'm so happy to refer anyone seeking a reliable... —    (Patient since 2014)

I'm so happy to refer anyone seeking a reliable, comprehensive eye care staff! When we moved to Cypress 3 years ago & I was experiencing vision problems. Turns out I had cataracts! I was referred to an ophthalmologist & had them removed. My follow up, post surgery, with Dr. Payen took excellent care of me throughout. I love the atmosphere when there & the staff are competent, caring & kind! Love the location as well.


StarStarStarStarStar I ENJOY GOING TO MY EYE APPOINTMENTS DR.JOSE PA... —    (Patient since 2006)

I ENJOY GOING TO MY EYE APPOINTMENTS DR.JOSE PAYANS AWESOME


StarStarStarStarStar Very Professional... —    (Patient since 2011)

I was totally comfortable in your office. All my worries were addressed in a timely and thorough manner. Thank you very much.


Reply

Thanks Linda for the review.

StarStarStarStarStar Very professional and helpful!! —    (Patient since 2011)

Very professional and helpful!!


StarStarStarStarStar Dr. Lorraine was so friendly and professional. ... —    (Patient since 2017)

Dr. Lorraine was so friendly and professional. Great service and will definitely come back!


Reply

Thanks Jennifer for the review.

StarStarStarStarStar Always a great experience!  —    (Patient since 2010)

As always, our yearly visit for my family and me was a great experience! Pleasant atmosphere and nice office staff. Dr. Jose Payan is personable, efficient and knowledgeable. He takes the time to thoroughly explain findings and options. Allen, one of the technicians has consistently been professional, friendly, and helpful during the various times that I've needed my glasses repaired or when purchasing a new pair. I highly recommend this office for your ophthalmologist needs.


Reply

Thanks Rosa for the review. I will share your comments with Allen. Thanks again.

StarStarStarStarStar  —    (Patient since 2013)

Dr. Jose P very thorough and meticulous in his handling of his patients and covers all the bases. Would highly recommend him to my friends and family. His associates are like wise very attentive to the needs of the patients.


StarStarStarStarStar Very efficient and the doctor was very thorough... —    (Patient since 2017)

Very efficient and the doctor was very thorough in making sure my eye care needs were met.


StarStarStarStarStar Took very good care of me very clean office and... —    (Patient since 2017)

Took very good care of me very clean office and lab.very nice exam


StarStarStarStarStar Staff is welcoming and the Doctors are great.  —    (Patient since 2017)

Staff is welcoming and the Doctors are great.


Reply

Thank you for the kind review.

StarStarStarStarStar One of the best optometrist in town!!! —    (Patient since 2011)

Dr. Jose is very professional. He takes time to explain what he is doing and answers all concerns. No delays or long waiting before appointments. He has been the family optometrist for 8years.


Reply

Thank you for the kind review.

StarStarStarStarStar Very professional and detailed examination. I b... —    (Patient since 2006)

Very professional and detailed examination. I been going there with Dr. Lorraine since they opened their practice. Their hours are very accommodating too.


Reply

Thank you for the kind review.

StarStarStarStarStar Dr. Payan is a top professional that dedicates ... —    (Patient since 2011)

Dr. Payan is a top professional that dedicates all the time needed to attend to all details of his patient's care. I highly recommend him.


Reply

Thank you for the kind review.