CUSTOMEYES PEARLAND

Star Star Star Star Star 81 Reviews

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Reviews

StarStarStarStarStar A good experience overall in all areas —    (Patient since 2021)

The office is clean and professional. There are a large number of fashionable frames to choose from. Paperwork was not bulky. The exam was thorough. A good experience overall in all areas.


StarStarStarStarStar I was in pain and eye watering constantly. The ... —    (Patient since 2019)

I was in pain and eye watering constantly. The problem was handled expertly and I left with problem diagnosed and pain reduced and prescription to solve problem. They are excellent doctors and made me feel I was a friend and not just the next patient. I was a medical emergency and they squeezed me in between other patient.


StarStarStarStarStar  —    (Patient since 2020)

I’ve been going to Custom Eyes since they open. Dr Patel and Dr Damani are the best. The staff is great and they treat you like family. I highly recommend this amazing team. Yvonne Thomas


StarStarStarStarStar Warm and welcoming atmosphere, great attention ... —    (Patient since 2021)

Warm and welcoming atmosphere, great attention given


StarStarStarStarStar Happy to be longtime patients —    (Patient since 2020)

We’ve been customers for years and continue to come back. It’s a refreshing feeling to know your doctors actually care about you.


StarStarStarStarStar New Patient Review —    (Patient since 2021)

My first experience visiting Custom Eyes was very friendly and professional and I will happily give them my business for the foreseeable future. The visit was was in and out, yet not hurried which is appreciated. The primary motivation of me switching my eye care doctor was freedom. Custom Eyes respects an individual's God given right to choose what is best for themselves, to wear a mask or not wear a mask. Thank you Custom Eyes for the service you provide to our community.


StarStarStarStarStar Great with kids and chronic eye issues —    (Patient since 2021)

I really enjoy the small size of the facility. They have a good variety of frames and are very helpful with my chronic dry eye. I really appreciate the doctors taking the time to explain the process. I recently took my son there for his first eye exam and they were very accommodating and made it a wonderful experience.


StarStarStarStarStar I always look forward to my family's annual eye... —    (Patient since 2020)

I always look forward to my family's annual eye appointments with you all. You're always so welcoming and patient since we all come in at the same time. I also appreciate how you make sure we utilize all of the benefits of my insurance when purchasing our frames & lenses.


StarStarStarStarStar I really enjoyed visiting with Dr. Patel. She i... —    (Patient since 2021)

I really enjoyed visiting with Dr. Patel. She is very knowledgeable and great with children. I am confident that she makes the right decisions regarding our eye prescription needs.


StarStarStarStarStar Always a pleasure going here and great service! —    (Patient since 2020)

Always a pleasure going here, and always great service! Usually fast service as well, and they've always been helpful when it comes to scheduling, even when I need to squeeze in an appointment super fast or just need to reschedule for whatever reason. Definitely happy with the place and the people!


StarStarStarStarStar Very professional, prompt, great service. We h... —    (Patient since 2020)

Very professional, prompt, great service. We had five appointments (2 adults, 3 kids), they took care of us and we got done within an hour of arrival.


StarStarStarStarStar Everyone was friendly and professional and Dr. ... —    (Patient since 2020)

Everyone was friendly and professional and Dr. Patel addressed all of my concerns with compassion.


StarStarStarStarStar  —    (Patient since 2021)

Great service! Well informed!


StarStarStarStarStar Sirena was very nice! —    (Patient since 2021)

Sirena was very nice, helpful and professional!


StarStarStarStarStar My experience with the Custom Eye staff was exc... —    (Patient since 2021)

My experience with the Custom Eye staff was excellent. They were extremely knowledgeable with excellent attention to detail. The staff with out of their way to assist me and help me eventually find new glasses. I was also informed about other discounts and sales which I took advantage. I will definitely be a returning customer as well as recommend Custom Eyes to friends and family.


StarStarStarStarStar Nice people and infor —    (Patient since 2021)

Nice people and informative


StarStarStarStarStar Excellent experience! —    (Patient since 2021)

Personnel is great, office is cleaned and well organized, eye exam was performed without rush, very completed process, variety of frames is incredible.


StarStarStarStarStar Always great service all around. —    (Patient since 2021)

Always great service all around.


StarStarStarStarNo Star I like the people, doctor and cleanliness of th... —    (Patient since 2019)

I like the people, doctor and cleanliness of the store. the only reason I rated the store an 8 is for not having a better selection of frames for people w/ bigger heads. otherwise great store. LF


StarStarStarStarStar Everyone was extremely helpful and frien —    (Patient since 2021)

Everyone was extremely helpful and friendly


StarStarStarStarStar Excellent experience! —    (Patient since 2021)

Excellent experience! Professional and efficient. Worked with me to determine the best way to maximize my benefits. Overall an excellent experience!


StarStarStarStarStar Great environment and great service! The ODs I ... —    (Patient since 2019)

Great environment and great service! The ODs I have have great personal and professional skills. My only complaint would be about the music played in the waiting area. Be mindful that Pandora radio may play music with explicit language and little ones may be present. Normally I could care less but now that I am a parent, different story. Other than that 10/10 stars!


StarStarStarStarStar  —    (Patient since 2021)

The atmosphere was welcoming. I enjoyed my experience as a patient with a knowledgeable and thorough doctor.


StarStarStarStarStar Great Office and staff —    (Patient since 2021)

Very pleasant office and staff. My 8-month-old had an appointment and everyone was so warm, welcoming and attentive to our needs.


StarStarStarStarStar Very personable and professional staff! —    (Patient since 2020)

The staff is always very helpful and patient when picking different frames so you can find the ones that you like the best. The doctor always explains well the results of your test and goes over the photos of your eyes. Extremely professional and personable.


StarStarStarStarStar The doctor was very thorough with my eye exam a... —    (Patient since 2021)

The doctor was very thorough with my eye exam and explained the findings and provided recommendations which were very appropriate. The office staff were very polite and attentive.


StarStarStarStarStar 5 stars! I would not go anywhere else!  —    (Patient since 2020)

LOVE Custom EYES!!! Professional and prompt.


StarStarStarStarNo Star Professional, detailed and comprehensive exam. ... —    (Patient since 2021)

Professional, detailed and comprehensive exam. Really enjoyed the interaction with the optometrist.


StarStarStarStarStar  —    (Patient since 2021)

Everyone not only friendly but very professional


StarStarStarStarStar A+ team! Defiantly glad I came here!  —    (Patient since 2020)

Really enjoy coming here! Great environment and friendly staff!


StarStarStarStarNo Star Excellent Service, but review your receipt  —    (Patient since 2020)

I love Custom Eyes! The doctors and service is excellent. However, my two young adult children went in for their annual exam recently. When it came time for payment, they had to call me bc they were using my flex spending. I specifically said that they want polycarbonate lens and the regular anti-glare,that’s it. I did this bc I did not want the up charge for the blue light block. Low and behold when I reviewed my receipt, the up charge was listed as well as an additional charge for UV. The polycarbonate lens already comes with UV. They were very gracious about the refund, but my whole point of being clear from the beginning was to avoid this issue. We will continue to visit the practice, but this issue was frustrating and could have been avoided.


StarStarStarStarStar Great doctor that was right on with my eye issu... —    (Patient since 2021)

Great doctor that was right on with my eye issues.


StarStarStarStarStar Melissa —    (Patient since 2021)

Very helpful and friendly staff


StarStarStarStarNo Star Very helpful individuals that provides great cu... —    (Patient since 2021)

Very helpful individuals that provides great customer service and they want to see you happy with there service.


StarStarStarStarStar I always love how concerned & helpful the staff... —    (Patient since 2019)

I always love how concerned & helpful the staff is to there customers. That's the biggest reason why I'm still a happy customer 5 to 7 years later. Thank you all!


StarStarStarStarStar Custom Eyes provides the best service and offer... —    (Patient since 2020)

Custom Eyes provides the best service and offers quality products at good prices for its customers. The staff and Dr. Patel were professional, friendly, and provided a great atmosphere.


StarStarStarStarStar Excellent service from beginning to end —    (Patient since 2020)

Excellent service from beginning to end


StarStarStarStarStar My first time here and to be honest I really en... —    (Patient since 2020)

My first time here and to be honest I really enjoyed my visit. Dr. Damani is so sweet and caring. Their office is nice and clean and the fact that it was being cleaned while I was there made me feel that much more comfortable. Rose was a delight as well, very patient and attentive in helping me choose my frames and lenses. They are a keeper for sure.


StarStarStarStarStar A beautiful, clean and modern office. Friendly ... —    (Patient since 2020)

A beautiful, clean and modern office. Friendly staff and great doctor.


StarStarStarStarStar Great service, friendly staff and professional ... —    (Patient since 2020)

Great service, friendly staff and professional and thorough eye exam and care.


StarStarStarStarStar  —    (Patient since 2020)

Everyone was very professional and friendly. The office is beautiful, modern and welcoming.


StarStarStarStarStar Courteous yet professional in every way. A qual... —    (Patient since 2019)

Courteous yet professional in every way. A quality product with genuine service.


StarStarStarStarStar Great Experience. —    (Patient since 2020)

Everyone was very friendly and helpful. The doctor explained my options and the reasons behind them very thoroughly. I appreciate that there was no big sales push one way or the other.


StarStarStarStarNo Star The visit with the doctor was great but the pur... —    (Patient since 2020)

The visit with the doctor was great but the purchase of glasses following the appointment was less than satisfactory. The salesperson consistency quoted the wrong prices on the glasses with prices varying by more than $100. The following day I received a message that I had been overcharged by more than $350 which would be credited back to me when I came back in. Not being able to correctly read insurance eligibility or quote prices is a big issue.


StarStarStarStarStar Everyone was very friendly and very efficient. ... —    (Patient since 2020)

Everyone was very friendly and very efficient. I had a very nice visit.


StarStarStarStarStar Caring, very good at listening to patients. Lov... —    (Patient since 2020)

Caring, very good at listening to patients. Love this place


StarStarStarStarStar Love this place! Clean, inviting environment wi... —    (Patient since 2020)

Love this place! Clean, inviting environment with excellent staff and providers. The choice for frames is fabulous.


StarStarStarStarStar Always prompt and courtesy —    (Patient since 2020)

Always prompt and courtesy


StarStarStarStarStar Very professional and friendly. Makes you want ... —    (Patient since 2020)

Very professional and friendly. Makes you want to come back again.


StarStarStarStarStar Very professional service. —    (Patient since 2020)

Very professional service.


StarStarStarStarStar Timely, friendly, experienced —    (Patient since 2020)

Timely, friendly, experienced


StarStarStarStarStar They Do Not Disappoint.  —    (Patient since 2020)

I really enjoyed my appointment at Custom Eyes Pearland. All the staff were pleasant, knowledgeable of their position and easy to talk to. I can definitely see this being my Optometrist from here on out!


StarStarStarStarStar Friendly and helpful —    (Patient since 2020)

I have been going here for a few years and the staff is always very nice and courteous. Never had a bad experience and my whole family now goes here.


StarStarStarStarStar Great docs and office staff! Excellent choice o... —    (Patient since 2020)

Great docs and office staff! Excellent choice of frames and contact options. The ladies at Custom Eyes know their business well!


StarStarStarStarStar New residence in Iowa Colony .. —    (Patient since 2020)

As a new residence in Iowa Colony from Georgia, Custom Eyes understood my plight when I lost my glasses and scheduled same- day appointment for me so I could get the process going. Everyone was courteous and friendly and the doctor was professional and thorough. The facility was world-class and the ambience was very relaxing


StarStarStarStarStar It was quick , no waiting.  —    (Patient since 2020)

It was quick , no waiting.


StarStarStarStarStar Friendly people and good, quality service! The ... —    (Patient since 2020)

Friendly people and good, quality service! The staff was nice and engaging, and my eye exam was quick, but without being stressed. I've read that others had to wait, which is just what happens anywhere now and again, I assume, so came in expecting to wait a bit, but I was seen a few minutes after arriving, so no qualms there. Overall great experience, with what little interaction there is in a yearly eye exam for contact lenses.


StarStarStarStarStar All were very friendly, polite and informative.... —    (Patient since 2020)

All were very friendly, polite and informative. It was a pleasure.


StarStarStarStarStar Best staff ever with the best doctors as well! —    (Patient since 2020)

Best staff ever! Also the doctors are the nicest and know so much! The office is clean, love the tons of option they have in frames and contacts. Got great discounts ordering a few pairs. Highly recommend!!


StarStarStarStarStar Love this place! —    (Patient since 2020)

The office was so clean and the staff was super friendly. The girls at the office helped me pick out a pair of glasses that looked good on my face frame. I literally tried on over 20 pairs of glasses and the girls were so patient with me. I will definitely come back for my yearly eye exam.


StarStarStarStarStar Friendly staff and great service —    (Patient since 2020)

Friendly staff and great service! First time patient of this location and was very comfortable and thankful for the friendly staff and service.


StarStarStarStarStar I love the service at this location in Pearland... —    (Patient since 2020)

I love the service at this location in Pearland. I was in and out within 30 minutes. Keep up the good work. See y’all next year.


StarStarStarStarStar I was treated like family!  —    (Patient since 2020)

I was treated like family! Everyone was courteous and attentive.


StarStarStarStarStar Nice environment, clean and professional! —    (Patient since 2020)

Nice environment, clean and professional!


StarStarStarStarStar Great service, friendly staff!  —    (Patient since 2020)

Great service, friendly staff!


StarStarStarStarStar Helpful and Friendly  —    (Patient since 2020)

They were very friendly and helpful. My vision insurance company switched providers, which I had no idea about, and they could not locate my policy. They searched other insurance providers until they found who I was with. They did not have to do that, but I grateful they did.


StarStarStarStarStar I always enjoy the great service I receive at C... —    (Patient since 2020)

I always enjoy the great service I receive at Custom Eyes.


Reply

Thank you for the kind words!

StarStarStarStarStar Friendly staff and great selection of frames.  —    (Patient since 2020)

Friendly staff and great selection of frames.


Reply

Thank you!

StarStarStarStarStar Friendly Eye Care  —    (Patient since 2020)

Great place if you are looking for prompt service and people who are friendly and knowledgeable.


Reply

Thanks!

StarStarStarStarStar So pleased with the entire staff!  —    (Patient since 2020)

So pleased with the entire staff!


Reply

Thank you Devlin!

StarStarStarStarStar The staff is very nice! The doctors are the nic... —    (Patient since 2020)

The staff is very nice! The doctors are the nicest!!! Love all the frame options you guys offer. Took my 4 yo son for his first appointment and he felt very confortable! You guys are great!!!


Reply

It was a pleasure seeing him! Thank you!

StarStarStarStarNo Star Superior —    (Patient since 2020)

As an active patient, my wife and I had used Custom Eyes during our time in Pearland and once we moved to a different area we changed providers....BIG MISTAKE!!! We came back to the same great service and professional office personnel as we had before. It is well worth the drive from the other side of town to go to a great eye doctor.


Reply

Thank you for the feedback! We are so happy to hear this!

StarStarStarStarStar Everyone was very professional and efficient. E... —    (Patient since 2019)

Everyone was very professional and efficient. Especially the representative that assisted me.


Reply

Thank you for the feedback!

StarStarStarStarStar Outstanding service! —    (Patient since 2019)

Excellent service by the front office people! Doctors are really good, outstanding!


Reply

Thank you!

StarStarStarStarStar  —    (Patient since 2019)

I live in kemah, but the office is in Pearland. This is the only place I will go for an eye exam. I love the doctor, and the ladies up front are so nice !


Reply

Thank you!

StarStarStarStarStar Best experience ever... and I’ve worn glasses a... —    (Patient since 2019)

Best experience ever... and I’ve worn glasses and contacts for almost 30 years! This staff and doctors are the best in Houston. I couldn’t believe how great their exam technology was and also the exam room... it was like a living room in there with a beautiful layout and just so relaxing. Most precise prescription I’ve ever had thanks to Dr. May! Just incredible - Thank You


Reply

Thank you for the feedback!

StarStarStarStarStar Everyone had so much patience when my child was... —    (Patient since 2019)

Everyone had so much patience when my child was not being the easiest patient.


Reply

Thank you!

StarStarStarStarStar The doctor was so kind and willing to listen to... —    (Patient since 2019)

The doctor was so kind and willing to listen to my questions and concerns. The front staff were very efficient and kind too!! I came home and encouraged my husband to go and get his annual eye exam too. We were both in and out in about 30-40 minutes. It was amazing


Reply

Thank you for the kind words!

StarStarStarStarStar Very professional and concerned about your visi... —    (Patient since 2019)

Very professional and concerned about your vision and getting your prescription right!


Reply

Thank you Karen for the kind words!

StarStarStarStarStar Highly recommend this great place to anyone bec... —    (Patient since 2019)

Highly recommend this great place to anyone because they are very knowledgeable, awesome staff, just all around great people! My yearly appointment be awesome! #5starplace


Reply

Paul, we appreciate the feedback. We will see you on your next visit!

StarStarStarStarStar Very nice doctor and staff.  —    (Patient since 2019)

Very nice doctor and staff.


Reply

Thank you!