Crum Optometric Group
Dr. Jon Crum
323 Reviews
Friendly and helpful crew and doctors.
Apr 17, 2024
I have been a patient with Dr. Crum for 10+ years and have received professional and compassionate care!
Apr 1, 2024
Great experience for the kids and their first time at the optometrist. Dr. Tran was patient and explained everything and helped educate us all. My son was a little anxious and with a little guidance, Dr. Tran helped him relax. Great experience!
Mar 30, 2024
Helpful and experienced doc and staff
Mar 30, 2024
I feel comfortable with Dr Crum and The new doctor too.
Mar 23, 2024
Dr Crum and his staff are always prompt, friendly and honest. Always a pleasure.
Mar 7, 2024
Dr Crum is the best, always listening to my needs and aware of my concerns. The whole office staff is always so pleasant and helpful
Mar 5, 2024
Enjoyed the process especially the virtual goggles. That was a hoot! Wore the new contact lenses to play golf and my vision was much improved.
Mar 2, 2024
Dr. Crum and his team are A+. They’re professional, caring and have my confidence. I moved out of the area and haven’t found a provider that compares to his practice. I returned to hom even though it’s an 80 mile drive because they’re worth the drive.
Feb 28, 2024
Staff is friendly, patient and ccaring.
Feb 28, 2024
My family and I have been loyal patients of Dr. Crum since 2000. They are the best and would never consider going anywhere else.
Feb 7, 2024
very welcoming and helpful. explained that our VSP insurance removed dr. crum optometric group but we were given a discount for our services.
Jan 27, 2024
You're not just patient. They care and help get you glasses that fits your budget.
Jan 6, 2024
Been receiving services from Dr Crum’s office for at least 15 + years. They are thorough and professional and generally care for their patients.
Jan 6, 2024
Friendly staff, fair pricing
Dec 30, 2023
All staff & drs friendly & very knowledgeable
Dec 28, 2023
Always very happy with Dr Crum and his staff
Dec 22, 2023
Great Doctor, great staff, too.
Dec 16, 2023
I’ve been going to Dr Crum for years and he’s always been great. I also like Lisa; she’s so friendly and nice. Unfortunately she was not there in my last visit. One comment; next time before I come for my appointment, let me know about any lawsuits or issues with my insurance so I could have found another eye doctor and not have to worry about running around to go elsewhere for contacts. I understand it’s business but it’s not fair to your patient who takes time out of work to come.
Dec 13, 2023
Staff has always been helpful and willing to answer any questions I may have. I am grateful for Dr. Crum's expertise and is willing to answer any questions and concerns.
Dec 10, 2023
Friendly and professional
Dec 8, 2023
I am very happy with the services provided. From the receptionists, to the technician, the doctor, and Genesis, everyone made me feel comfortable, as well as informed.
Dec 7, 2023
Very understandable in his explanation. Great out look on why our eyes change as we get older. Always leave the eye exam with confidence that I am in good hands!
Dec 7, 2023
Great visit. Dr.crum very professional.
Dec 7, 2023
Dr. Crum and his staff are exceptional. I have been a patient for many years and have always been treated with the utmost respect and care. Dr.Crum is kind and supportive and gives clear explanations as he walks you through the exam. The level of professional is top notch and I would recommend Crum Optometric Group to anyone looking for quality eye care.
Nov 30, 2023
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Excellent staff. Educational and comfortable experience every visit. Everyone is very polite and professional.
Nov 28, 2023
The office staff were extremely nice and professional.
Nov 18, 2023
Professional doctors and staff
Nov 16, 2023
Dr Crum has been my eye Dr for decades and I have always been impressed w/staff and Dr Crum. Very pleasant staff and great reminders (text/email) for my annual exams. Dr Crum explains his findings thoroughly with me and shows an interest in my eye care.
Nov 16, 2023
Y'all were so good to me and I can't tell you how much I appreciated it I gave them all hugs and shed a little tear.
Nov 9, 2023
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Timely and friendly staff.
Nov 6, 2023
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I was extremely disturbed by the lack of professionalism displayed by staff/Marlina S. Prior to my 11yr old being fitted for new prescription glasses, I asked Marlina for a breakdown of the dual eye vision coverage we have to see which one best benefits the best. The glasses my son had on were adult size that looked too large for his face. I questioned Marlina about that and she quickly responded "they looked fine". She then immediately continued to mark the lens and I kept asking my son if they were too big. At this time Dr. Crum was nearby and asked for his input. He immediately responded "definitely not, too big". I said that's what I thought. Another pair was selected and Marlina proceeded to make the calculations and said it was going to be $500 +. I said are you sure? I asked about my wife's coverage and she then gave me an extremely disturbed facial expression with the rolling of her eyes. I asked her if she was upset and why she was displaying such behavior. I told her I was going to inform Dr Crum of what transpired and she quickly responded, "it's not going to do you any good, there's nothing Dr. Crum can do about it, he's corporaten now! At this point, feeling frustrated, I chose to put the glasses on hold after Marlina start lecturing to me as though I was a child. Her presentation seemed all she cared about was making her commission. My son said, "Daddy, why was that lady so mean?" In the 18 years I've been a patient of Dr. Crum I have never left there feeling the humiliation Marlina imposed upon me!
Nov 4, 2023
Everyone was nice and very helpful!
Oct 20, 2023
Repeat patient for a number of years. Referred by a family member. Staff and Dr.s professional. Equipment is new and updated. Saddened to learn they have been booted out of VSP network. I will so far continue even though I will have to put out more money I trust the Dr and staff have my best vision interest.
Oct 17, 2023
Great staff & knowledgeable doctor. Not a fan of the change in insurance policy
Oct 13, 2023
Tried your group due to the group I’ve been going to and very happy with were no longer in network with my insurance. I know have a new favorite group. The entire staff is welcoming, friendly and quick to help. Dr. Crum spends one on one time with you and reviews the tests and results with you. Asks questions and takes questions. Great experience and would recommend them to all family and friends!!
Oct 13, 2023
Dr. Crum and Lisa always take great care of me.
Sep 21, 2023
Great services from Doctor and staff.
Aug 21, 2023
Very professional and very nice staff.
Aug 12, 2023
It was great to have Dr. Crum check my son's eyes for the first time and they made him feel so comfortable! Great office and always up to date on technology to help with eye care! Thank you guys!
Aug 11, 2023
We have been going to Crum Optometric Group for over 10 years. Love the staff, location, technology used, and the variety of glasses to choose from.
Aug 10, 2023
Good Service, courteous, prompt, knowledgeable ....
Aug 5, 2023
Staff is extremely helpful and Dr Crum is thorough
Jul 30, 2023
I always feel that I get the best care from Dr. Crum
Jul 21, 2023
Team is always friendly and explains procedures; Dr. Crum is very engaged and detailed in his explanations. Very happy with this optometry group.
Jul 13, 2023
Everyone is helpful and listens/explains eye health well. Denise is especially awesome. Much appreciated.
Jul 4, 2023
Excellent Service from all parties
Jun 18, 2023
Been satisfied with my care for many years!
Jun 8, 2023
I enjoy going to your office. Everyone so friendly and know what their doing.. Enjoy talking Dr Crum Thank you
Jun 8, 2023
I’ve been going to this place for over 20 years
Jun 2, 2023
This was my first time ever receiving a full on eye exam. I was welcomed once I stepped on the front door by the receptionist. I had a quick check in and was able to be taken back right away. The nurse that took care of me during my exams was incredibly sweet and friendly and knowledgeable. She made me feel very comfortable. Right after exams I was seen by Dr. Crum and he also was incredibly friendly and made me understand my situation. Overall I am so happy to have chosen this place. Great environment and I highly recommend for any of your optometry needs!
May 10, 2023
I had an urgent eye issue. I called Crumb Optometric Group and was able to be seen within 2 hrs of calling! Karla at the front desk was awesome at getting me set up as a new patient and Dr. Chris Tran was as good as it can get. He took his time diagnosing my eye issue and help reduce my discomfort within 10 min. I was so relieved. Thank you for the amazing service and care you showed me.
Apr 29, 2023
Everyone is very friendly and helpful. Dr. Crum is very respectful. He takes his time to do a thorough exam and answer all my questions. I have been going to Dr. Crum's office for about thirty years.
Apr 28, 2023
After almost 30 years of coming here I think it shows how much I trust and respect the doctors and staff here. Plus they’re a lot of fun!
Apr 10, 2023
Dr. Crum is very friendly , very professional and very attentive to my eye needs. The staff is also friendly and very respectful to all the patients. I have very sensitive eyes with cataract surgery 5 years ago and now dry eyes . He has a great network with very qualified surgeons if there a need for further eyecare . He is a 10 in my ratings and a USC graduate. LOL
Apr 8, 2023
It’s always a pleasure! Staff is very friendly.
Mar 29, 2023
Very friendly and helpful staff, Great experience
Mar 23, 2023
Great staff, so welcoming and friendly. From the front office, to the technicians, doctor and the check out. I felt taken care of and believe I receive excellent optometric care.
Mar 6, 2023
Everyone was nice and helpful.
Feb 26, 2023
Dr Crum and Staff are very attentive and always a pleasure. So nice to feel appreciated as a. Customer.
Feb 20, 2023
Staff is very friendly, provide comprehensive services, listens, explains test results and answers questions.
Feb 17, 2023
Front desk, nurses and doctor were all very kind and personable. Took their time to make sure all questions were answered.
Feb 6, 2023
My family and I have been going to Dr. Crum’s office for over 20 years and have always been satisfied with the service we receive
Feb 2, 2023
Very friendly doctor and his staff. Very helpful in selecting the right pair of glasses for you style and frame of your face.
Jan 30, 2023
Professional, courteous, didn’t keep me waiting. Clean office and surrounding. Practicing infection control. Doctor listened to what I was telling him. Explained my condition and treatment to my understanding.
Jan 15, 2023
Everyone was very nice and friendly made my visit very comfortable.
Jan 7, 2023
I would definitely recommend you but I would also tell them that you are really expensive.
Jan 6, 2023
Professional and courteous. I've gone here for years and have never been disappointed.
Dec 17, 2022
Fast, efficient, minimal wait time.
Dec 11, 2022
Very helpful friendly team.
Nov 30, 2022
Dr. Crum and his team do an outstanding job of taking care of the less visioned people (like me) with a sense of humor.
Nov 9, 2022
The professional and courteous service always given by Dr. Crum, Dr. Chris and the entire staff!
Oct 30, 2022
Outstanding service provided by Dr. Crum and his entire staff!
Oct 19, 2022
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Everyone was very friendly and welcoming. They were thorough in all that they did.
Oct 15, 2022
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Great care throughout visit,
Sep 23, 2022
I’ve always had wonderful service with the entire office. Lisa is my FAVORITE and amazing! She’s patient, kind and listens to all my questions! I would always recommend their services.
Sep 18, 2022
The staff is always friendly and always professional.
Sep 15, 2022
I love going to the Optometrist. Dr. Crum has a great rapport with his clients. His exams are through and will answer any of your questions/ concerns.
Sep 9, 2022
Staff are friendly and professional.
Aug 29, 2022
Friendly, knowledgeable staff. Great doctor!
Aug 19, 2022
Love coming to Crum Optometric Group! Always professional and courteous!!
Aug 19, 2022
I have been attending Crum optometry for a few years now and I absolutely love it. By far the best optometrist I have gone to.
Aug 1, 2022
Always great service without a long wait!
Jul 25, 2022
Excellent exam as always
Jul 15, 2022
Everything was great 👍🏼
Jul 11, 2022
I love coming to Dr. Crum’s office. The entire staff is friendly, helpful, and always smiling.
Jun 30, 2022
Dr Crum and staff are very accommodating and extremely proficient in the services provided from start to finish
Jun 24, 2022
Crum Optometric Group is the BEST! Thank you for your service on Saturday. It makes things so much easier to come and see the eye doctor when I do not have to take time off of work.
Jun 20, 2022
Dr Crum and his staff are always friendly and helpful.
May 21, 2022
All the staff is friendly and efficient. Treat me more like family than a patient
May 7, 2022
Great service and care from both Dr. Crum and his staff.
Apr 29, 2022
Dr. Crum is a great doctor and a friend. Very trustworthy and thorough.
Apr 23, 2022
Dr. Crum is great and staff polite and courteous.
Apr 20, 2022
I have recommended you to my friends and family. Also when I see on the neighborhood Facebook group someone asking for recommendations I am one of many that recommend Crum Optometric Group.
Apr 14, 2022
The contact ordering system was down and slow but staff worked right through that. . Every one from receptionist to guy who did tests to Dr Crum to Keli were very pleasant and professional. Treated me like part of family. Wish The masks would go away but I understand why, Thank You for a very good experience. Ed Koenke Patient
Apr 8, 2022
Very efficient, effective and enjoyable. Highly recommended.
Mar 25, 2022
Thanks for the prompt eye exam. Walked into make an appointment and 40 minutes later I had one. Your new high tech equipment is impressive. Believe I have been a patient of yours for at least 20 years.
Mar 19, 2022
Clean office, Dr. Crum is very personable.. been my doctor for over 25 years Professional staff
Mar 17, 2022
My appointment with Dr. Crum and the office staff was totally friendly and professional.
Mar 16, 2022
Our family has been going to Dr. Crum for over 20 years. His practice has truly evolved regarding technology used to determine the health of your eye. Dr.Crum is personable and always extremely helpful. We wouldn’t go anywhere else.
Mar 13, 2022
It was annoying that I was asked to put a face mask on! Covid has been proven as major fabrication by our crooked CDC. These face diapers are worthless in stopping any type of virus! It was really incredible that two weeks after the mask mandates are removed I had to put a mask on😡
Mar 10, 2022
I am pleasantly happy with vast array of test that are done to ensure that the patient is taken care of. The staff is friendly and supportive in helping you make an informed decision on eye wear.
Mar 10, 2022
I often suggest people make an appointment with the office. I gave gone there since he opened!
Jul 23, 2021
Everyone is very friendly, welcoming and helpful. Appointments are always on-time. They also have a great selection of designer frames and many sunglass options.
Jul 21, 2021
Professional personal care is hard to come by, when you find it, you stick with it. Very pleased with Dr. Crum and his staff.
Jun 26, 2021
The staff is amazing and professional every step of the way. Very patient with me when I was picking out my frames.
Jun 18, 2021
Excellent quality of service and enhanced customer experience
May 29, 2021
Dr Crum is so caring! He takes the time to completely explain what he is doing during the exam and answers any questions that you may have.
May 21, 2021
The staff were focused on being there for their customers. Cordial and attenuative.
May 8, 2021
I am always satisfied when I get my annual exam at Dr. Crum's office. The exam always thorough and comprehensive and Dr. Crum. During the examination his staff are always friendly and Dr. Crum always answers any question I may have during the examination.
May 7, 2021
Great and friendly service.
Apr 30, 2021
Was actually going to call in to Dr. Crum on my to thank his entire staff for their excellent service and professionalism. Dr. Chi was exceptional in his diagnosis of my present eye condition. Much Appreciated.
Apr 18, 2021
Everyone is always so cheerful and friendly. It makes the visit very enjoyable.
Apr 17, 2021
Staff is amazing very friendly and professional. The exam was quick and easy which I love.
Apr 17, 2021
I have been with Dr Crum since he started there. I would never think of seeing anyone else.
Apr 15, 2021
I have been a patient here for many years and have always received very good care. Dr. Crum has been excellent at identifying and explaining what is happening with my eyes.
Apr 5, 2021
Dr. Crum and the staff always do a great job of giving me a thorough exam and getting me out in a timely manner. Selecting the right glasses is very important to me and they have a terrific selection of frames to choose from.
Apr 1, 2021
I am very happy with this office. They were on time and helpful. No one treated me like a second class citizen even with my medi-care insurance. They were all kind and patient.
Mar 22, 2021
The whole office staff is very nice and professional. They take care of your needs in a timely manner. Definitely would recommend for everyone!
Mar 21, 2021
Very best eye doctors and professional staff anywhere. All best outstanding highest quality services and exams , each and every patient gets the very best individual professional attention to every detsil,
Mar 17, 2021
Been seeing Dr. Crum for 20 or so years. Great doctor, he and his staff are always amazing, friendly and helpful. Never a bad experience, even started bringing my daughter to him. Highly recommend.
Mar 12, 2021
I absolutely love this office! Everyone is so nice and very attentive. My daughter was so comfortable thank you Dr. Crum!
Mar 5, 2021
Great service, as well costumer services.
Mar 3, 2021
Professional, patient and clear. Very satisfied with the experience.
Mar 3, 2021
I've been going to Crum Optometric for years, and I would highly recommend it. Both Dr. Krum and Dr. Chi provide insightful answers to all of my questions and recommend the best options. The staff are friendly and efficient. I always feel confident my eyes are taken care of after I leave.
Mar 1, 2021
Very friendly and very knowledgeable.
Feb 26, 2021
Dr Crum did a expedited diagnosis and performed an immediate surgery that was well needed. Thank you Dr Crum and all staff. Friendly, communicative, efficient.
Feb 26, 2021
Being a patient for many years.. always a nice experience... premises are clean and inviting... staff is polite snd helpful... Dr. Crum is very thorough... never in a rush... always with a smile...
Feb 15, 2021
This was my first visit to the office. Dr. Crum and his staff were welcoming, courteous, professional and friendly.
Feb 12, 2021
Great service. Would recommend to family and friends. Nice quality of glasses to choose from.
Jan 31, 2021
I always recommend Crum. Superb staff and wonderful doctor.
Jan 24, 2021
Staff was friendly and attentive.
Jan 23, 2021
Great customer service and up to date facilities. Been going here for more than ten years.
Jan 18, 2021
The staff and Doctors at Crum Optometric Group are always kind and efficient. They are quick and make everything about your visit easy.
Jan 8, 2021
Very kind staff and technicians. Both doctors are pleasant. My daughter was not too sure before going in. She left happy Did not have to wait. Probably overdue for deep cleaning due to the Pandemic, office need
Jan 2, 2021
Dr. Crumb is Great, His staff is Outstanding. The fitting and work is superior. During the covid they are very careful cleaning everything to make sure client is safe. Thank you!
Dec 30, 2020
Long term customer. I have not forgot the time I needed to clear up a painful eye infection and the immediate and correct treatment I received. Knowing that the help I received was done so well has made me a regular patient/customer.
Dec 25, 2020
Very friendly staff. Dr. Crum is extremely thorough and took the time to explain what an astigmatism is as well as reviewed pictures of my eyes with me. I’ll definitely be recommending this office and will be back for my future eye exams. Thanks for everything.
Dec 18, 2020
Very professional and personable
Nov 23, 2020
I have always had positive experiences with Dr. Crum and his office and I’ve been going for at least 5 years. Every staff member is attentive and makes you feel safe and cared for. The quality of service and expertise is excellent. I trust Dr.Crum with my eye care. He and his staff are friendly, fun and always ready to help and answer questions.
Nov 15, 2020
The staff was friendly and very helpful. The office is professional yet welcoming. I thoroughly enjoyed my visit to the office.
Oct 24, 2020
Dr.Crum is Top notch .I enjoy speaking with him and trust his expertise 100%.
Oct 23, 2020
Dr Crum and his entire staff is great. They really make you comfortable and take the time to get to know you. Very clean facility.
Oct 14, 2020
My visits are always very pleasant and caring. Everyone is so helpful tome and other patients.
Oct 7, 2020
Thank you very much for your service
Sep 19, 2020
Very nice and welcoming office environment. Both the doctor and staffs are friendly and exhibit professionalism.
Sep 18, 2020
I have been going to Dr. Crum for over 10 years. Great doctors and friendly staff.
Sep 9, 2020
Been coming here for years. The staff is just the best.
Sep 5, 2020
Friendly and helpful staff. Always appreciate the kind service.
Aug 31, 2020
Love them always do great job answer all my questions great work environment awesome personnel won’t go any where else thank you crum optometry for always doing great job.
Aug 22, 2020
It is very good. Nice group. I like them all.
Aug 21, 2020
Friendly helpful staff and doctor!
Aug 19, 2020
As always, stellar service provided by both staff and Dr. Crum!
Aug 13, 2020
Love the Dr and the staff , very helpful and pleasant.
Jul 31, 2020
Excellent, friendly service.
Jul 30, 2020
Friendly and professional as always. It's almost like catching up with old friends.
Jul 18, 2020
Great people working there. It was my first time going to an eye doctor and I can say that place was amazing for being my first time !
Jul 11, 2020
Dr. Crum has been my optometrist for over 15years. He is always cheerful and happy when I see him and always explains throughly what my eye exam results are. I moved to Temecula and I still drive to chino hills because I don’t trust anyone else with my eyes
Jul 11, 2020
Dr Crum worked me in because of a rapid change in my vision. His exam and scan found a problem so he worked with my medical doctor and before the day was over, I could see again. Thank you to the entire staff. You are all great and I appreciate your rapid care.
Jul 9, 2020
I have been seeing Dr Crum for over 20 years - love the office staff who are always friendly and polite. Covid19 procedures in full effect - super clean and social distancing practiced. I feel SAFE here. Jackie helped me pick out my glasses - she always makes sure I will look good in my new glasses.
Jul 8, 2020
thank you doc... you were amazing..
Jul 2, 2020
You saved my anniversary weekend. I am so thankful for you all. I was treated very kindly and in a timely matter. Both doctors helped me and the staff was awesome.
Jun 21, 2020
The entire team was extremely friendly and helpful.
Jun 21, 2020
awesome service . will be back
Jun 15, 2020
Dr. Crum and his staff provide excellent services.
Jun 10, 2020
The entire staff was awesome! Very professional! Practiced safety throughout my entire appointment from beginning to end through the Covid 19 pandemic.
Jun 6, 2020
Very knowledgeable and welcoming. I’m a new patient and my first experience was great.
Jun 6, 2020
The only suggestion I have is a little more variety of glasses at more reasonable price to compete with other eye doctors !
May 31, 2020
Doctor Crum and his staff were very professional and competent. All were complying with current healthy requirements
May 6, 2020
This would have been a 10 if it wasn't for the rude lady the "greeted" me.
May 6, 2020
Great service. Friendly staff. Dr. Crum is very knowledgeable. we will be back again and again!
May 6, 2020
The staff is very friendly and helpfull. They are also very efficient.
Apr 30, 2020
I love my yearly appointment at this office! I have been coming here for many years now and my husband also agrees they are great! I saw other doctors in the past but this time I saw Dr. Crum. He is the nicest most personable guy and he cares! The office took many precautions to be safe during the COVID-19 pandemic that is still happening now. My contacts came the same week I ordered them and I was able to claim my rebate quickly! The front office staff and assistant are wonderful too!
Apr 30, 2020
I am so very pleased with CRUM Optometric Group. They are very accommodating and very professional. I highly recommend Dr CRUM and his staff for any vision needs you might have.
Apr 30, 2020
Wow when thinking I was walking into a office I will admit I was a little paranoid. But come to find out it was very clean and only 2 people in at a time rather than the whole lobby if you will. Also what I found nice were the 2 gentlemen outside awaiting were keeping the 6 foot distance, and then some was rather chilling but good to see, people keeping their distance! I was also happy to see Dr. Crum while working with me having a mask on and cleaning equipment being used so diligently. Dr. Crum and his assistant were doing well keeping people calm and the area clean and what seemed worry free. At least this is what I seen while there with the phones ringing off the hook and still answering and maintaining a stress free environment ..WOW very cool!!.. Props to BOTH YOU 2 under all the circumstances! Thank you for all your services' and help during this un heard of time.
Apr 5, 2020
All services rendered are 5 stars
Mar 14, 2020
Outstanding quality care and services - 10++ stars all area of my eye care and health , very highest quality of trained experts , never in better hands than with Dr. Crum
Mar 13, 2020
We love Dr. Crum and his awesome staff. The staff has been there for many years, which speaks for itself. They are all highly knowledgeable, kind and professional. And Dr. Crum, you’re the best! Thank you!!!
Mar 13, 2020
Friendly staff, dr and inviting office
Mar 12, 2020
I visited this office and the ladies that were at the front desk did not acknowledge me, there was only one customer there other than myself and they seem too busy talking about there personal life. So I signed in and sat there for about 13 minutes until they called my name. The person that tested me was nice and the doctor Chi was pleasant.
Mar 7, 2020
Friendly Doctor and good exam.
Feb 17, 2020
very professional with friendly staff
Jan 29, 2020
Very confident in the doctors and staff! Quick and easy exam!
Jan 22, 2020
My family and I have been receiving the best care at Crum optometric for many years. And we will continue to support Dr.Crum and the knowledgeable staff. Lisa Rojas
Jan 17, 2020
Great expierence. Dr was very friendly and helpful.
Jan 8, 2020
Office staff very nice. Dr Chi is very nice and explained everything to me. Definitely coming back and referring other family and friends.
Dec 30, 2019
The service was quick with friendly staff.
Dec 8, 2019
They are interested in ensuring you are taken care of, completely, Dr Crum and staff.
Dec 6, 2019
Very friendly , supportive thorough and all around very helpful !
Oct 30, 2019
Always a good experience.
Oct 23, 2019
Best Eye care. Thank you to all the wonderful staff and the wonderful Doctor
Oct 12, 2019
I've been getting eye exams by Dr Crum for many years. He and his staff are professional, thorough, and friendly. My eyes have been well cared for and I highly recommend them!
Oct 12, 2019
Always friendly and professional. I really enjoyed meeting Dr Chi
Oct 7, 2019
Enjoyed the staff. Efficient. And I'm sorry but the gal helping me choose a pr. was fantastic. She helped me out of my comfort zone and picked a perfect pair of glasses for me. I can hardly wait to pick em up!!!
Sep 29, 2019
Dr. Crum and his assistants are so friendly and helpful. I enjoy my eye visits every time I go. I have excellent service, friendly conversations and even ladies to help me pick out the perfect glasses for my face.
Sep 20, 2019
While the Doctor and Assistant were wonderful, I observed patients who had come after me go into be seen before me. I had arrived almost 30 minutes before my appointment to complete paperwork. Unfortunately I spent two hours at this location when my procedure was less than 15 minutes for a routine eye exam. After I questioned them for a contact exam I was quoted $89 which is completely over priced. Needless to say there's plenty of options which I will use forthwith. I got my prescription and went to another office which had my Gucci glasses in LaVerne. I had my contact exam and contacts ($59, $23) less than the exam itself from your office.
Sep 13, 2019
Good treatment and friendly staff.
Aug 29, 2019
My visit to Crum Optometric was flawless and pleasant. The staff was friendly, professional and up to date on all things optical.
Aug 24, 2019
very good experience would reccomment friend family
Aug 23, 2019
I have always had excellent service and excellent eye care. The staff is very friendly and I feel they do their best to get me in and out with the least amount of wait time.
Aug 16, 2019
The office staff and doctor were quick to get me in at he last minute for an emergency visit. They made sure I was seen quickly and the issue diagnosed. Luckily my eye condition was not as serious as it could have been. This office is experienced and cares about their patients. Thank you!!!
Aug 7, 2019
Very professional and friendly staff!
Aug 2, 2019
Been seeing Dr. Crum for over 20 years and have excellent service and personalized treatment every time I visit. Wouldn't think of going anywhere else!
Jul 19, 2019
It’s a very comfortable and pleasant office, this will be my vision care center from now on.
Jul 18, 2019
Dr. Crum and his staff give world class care to their patients. I would highly recommend them to anyone.
Jul 17, 2019
Was welcomed felt very good when greeted by the staff and Dr. Crum is the ideal person you want to see. Made my visit most pleasant. His team is up to date with the times I was amazed with their superb customer service.
Jul 11, 2019
Crum Optpmetric Group always provides excellent service. Dr. Crum's examinations are thorough and accurate. The selection of frames and lens options is extensive and everything is explained clearly. This is why I drive from East Anaheim to Chino Hills for my Optometry Appointments.
Jul 7, 2019
Everyone is always so helpful and concerned about you eye care.
Jun 23, 2019
Friendly staff. Fast response to needs or questions.
Jun 14, 2019
My exam was thorough and I learned a lot. Can’t wait to get my new glasses
Jun 12, 2019
Excellent care given by Dr. Crum and staff members.
May 30, 2019
AWESOME SERVICE . BEST EYE CARE AROUND
May 30, 2019
very professional------------ i'd rate my visit on a scale o1--------10-------- excellent-------5 stars
May 22, 2019
My visit to Crum Optometric Group was pleasant and expedient. A completely modern office with all of the modern technology available to check for any injury to the eye or retina. Also, a wide variety of frames, Do not hesitate to choose the Crum Optometric Group.
May 18, 2019
Great service from the front desk to the Dr himself.
May 17, 2019
Dr. Crum and Dr. Yang are very professional and knowledgeable. Staff is wonderful too.
May 6, 2019
THE BEST STAFF. VERY KIND AND KNOWLEDGEABLE.
Apr 28, 2019
Dr Crum is very professional and always listens to my concerns. His staff is very nice too.
Apr 24, 2019
Friendly, efficient, complete eye care. Thank you!
Apr 14, 2019
Dr. Crum was amazing. He took the time to make my 12 year old daughter understand the difference in contacts and also make sure they fit perfectly. He was very thorough and patient with her. We love the staff. They are so kind and patient with the younger patients.
Mar 25, 2019
Your office is so comfortable and the staff is caring about more than just your eyes. They talk to you about your everyday life which makes you feel so welcome.
Mar 13, 2019
Dr. Crum is very good, I returned after seeing another Kaiser doctor who got the prescription wrong.
Feb 15, 2019
Friendly, takes their time, allows many questions and gives thorough answers and solutions. I hope I can always have insurance that will cover me to go here forever. :)
Feb 11, 2019
Dr. Crum was very pleasant to be around and answer questions I never even thought of to answer. Angela was amazing in listening to what I wanted in a pair of glasses.
Jan 31, 2019
Dr. Crum and his staff are sooo friendly and helpful. I realllly like going here and have recommended family and friends.
Jan 28, 2019
Dr. CRUM is always thorough - he never tries to upsell and is very honest. He is invested in his patients!
Jan 17, 2019
Very professional and friendly. Unlike my eyesight, perfect examinations. 🤠. Willing to work with me on scheduleing and insurance.
Jan 16, 2019
Always a pleasant visit. Doc and staff very professional and easy going.
Jan 11, 2019
They charge to much for glasses $400 plus to use my old frames with new prescription. I'm going to a wearhouse
Jan 9, 2019
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i would never change my choice for eye care. Crum Optometric Group are so helpful and considerate. My last visit was simple and fast. My eye's are doing well and I did not need a change in prescription. Some Optometric care groups would have found a way find something more to charge me with. Hate to say that but it is true.
Jan 6, 2019
Everyone is very nice and helpful!
Dec 14, 2018
I have been a patient of Dr. Crum for many years and have always had excellent service. He did not hesitate to recommend that I see a retinal specialist about a potential problem he discovered last year. The specialist was impressed that Dr. Crum had found this and determined that no corrective action was needed at this time. I have confidence that Dr. Crum can monitor the situation very well.
Dec 10, 2018
They are a good stuff Excellent doctor
Nov 7, 2018
Office visit was very timely and thorough. All staff members were pleasant and professional! Dr. Crum was excellent in his procedures and presentation of test results.
Oct 30, 2018
I’ve been going to Dr. Jon Crum for many years and planned to continue for many more.
Oct 20, 2018
Very thorough exam and very helpful staff.
Oct 17, 2018
Staff are professional and patient.
Oct 7, 2018
Dr Crum, All of youybstaff is so helpful, professional and friendly.
Sep 19, 2018
Love you and your team! I always feel welcome and you have such patients with me finding the perfect set of contacts!
Sep 13, 2018
I was seen on time and staff was friendly and professional
Sep 9, 2018
Most professional Dr. Crum and entire Staff , best quality technologies testing equipment in the Industry
Aug 30, 2018
Very professional and friendly!!
Aug 22, 2018
Extremely efficient and professional but not stuffy. The most recent time I was there they were very busy as multiple Drs. were there. The staff made sure all tests were done moving seamlessly from one room to another as it opened up. They even took me back at the beginning to view some of the frames and explain my benefits first instead of last when all rooms were full, so I wouldn't be waiting in the waiting room.
Aug 20, 2018
Great office. Everyone is great with my kids age 6 and 9 .
Aug 20, 2018
Great service from all the staff and the doctors! Everyone is very knowledgeable and professional.
Aug 5, 2018
Nora is very friendly and always has smile for you when entering the office Dr Crum has the same staff for years and years! It’s so nice to see a familiar face and more importantly very knowledgeable.
Aug 2, 2018
I really really appreciate the friendlyness of all the people who work there. I also appreciate y'all explaining everything along the way. Thank you
Jul 31, 2018
Amanda is always so nice and explains everything so well. Met the new Dr. Rich Yang this time, he's also very nice. It was like talking to a friend. I've been with this group for years and I still love them. Cant imagine going anywhere else.
Jul 30, 2018
I have been going here for 20 years. The front and back of ice personnel is very friendly, helpful and courteous, always! The doctors are the same and very informative and knowledgeable! I have never had an unpleasant visit. I would recommend everyone to come here!
Jul 29, 2018
First class service! From the first encounter making your appointment with Nora to selecting your glasses, every member of Dr. Crums staff is knowledgeable, efficient, and friendly. We moved out of the area 6 years ago but continue to keep Dr. Crum as our eye doctor because of him and his staff.
Jul 1, 2018
Very courteous staff and doctor!
Jun 22, 2018
As always, Crum Optometric was Excellent! I would not go elsewhere.
Jun 18, 2018
Doctor and staff were very friendly and a great customer service.
Jun 17, 2018
I have been a patient of Dr. Crum for 25 years. He and his staff are amazing and so very helpful. I highly recommend this office.
Jun 14, 2018
Crum Optometrics personnel were prompt and professional. Equipment is state of the art.
Jun 8, 2018
Dr. Tran answered our questions Took time getting the correct prescription for contact lenses. The rest of the staff is very friendly!
May 29, 2018
Friendly staff! And great service!!
May 21, 2018
Great experience every time. Thank you for your service and education.
May 20, 2018
Staff are very friendly and knowledgeable.
May 3, 2018
I like both the doctors.. (Crum & Yang). However during my previous 2 visits, the eye pressure machine wasn’t working. I think that is the most important machine to evaluate gluacoma as I have cupping. Hope they fix the issue during my next visit.
May 2, 2018
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The staff is wonderful! All of the latest technology! Great selection! Clean! I am highly impressed...
Apr 29, 2018
Dr Crum and all the worker very care for client , Good service . I ‘m highly recommend.
Apr 29, 2018
What an honor It was!! Please check to see who the 2 staff members were. The woman was just so awesome that helped me out. I'd like to thank her again. Sincerely: Thanks Jeff.
Apr 24, 2018
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Always an efficient and pleasant experience. Has a nice assortment of eyewear yo choose from.
Apr 15, 2018
Very knowledgeable and pleasant staff
Apr 8, 2018
Everyone in the office is very professional and willing to help make your experience as enjoyable as possible......
Apr 5, 2018
Love this place!!! Nice office, very friendly staff, front and back office. Dr. Crime is amazing:-)
Apr 2, 2018
Dr Crum explains and answers questions in a clear and concise manner. Staff is easy to work with and friendly.
Mar 19, 2018
Professional, personalized, friendly and patient
Mar 8, 2018
Dr. Crumb. is very knowledgeable in the field dentistry and is an expert. He is open to answer question and provider expert advice with any additional information . .
Mar 4, 2018
Very clean office,staff very professional,and patient friendly
Feb 18, 2018
Friendly and pleasant staff. Dr. Criminal is great. Provided all the information we needed and asked for. 1000 Times a better experience than the last optometrist we went to.
Feb 12, 2018
Everyone is very patient and helpful.
Feb 7, 2018
Always pleased being seen on time and completing my exam swiftly!
Feb 5, 2018
Excellent service; Direct with the testing and spoke in layman's language.
Jan 29, 2018
This was my first visit to the Crum Group. Very professional and very friendly staff.
Jan 22, 2018
Dr. Crum and the girls are all great. All take time to answer questions and are very helpful to choose the right frame for your glasses.
Jan 21, 2018
Everyone was very helpful before, during and after my appointment! I was also able to switch my appointment to an earlier time without a problem.
Jan 21, 2018
Five stars for the doctor. three stars for the prices of frames. In my opinion, they are quite high!!
Jan 19, 2018
I was happy to see that Dr. Crum and his staff were as professional and friendly as my son had told me. He was a patient of Dr. Crum's when he lived in the area and told me that he could definitely recommend him to me.
Jan 19, 2018
Dr. Crum and staff are fantastic with special needs children! Patient and understanding.
Dec 11, 2017
I've been going to Crum Optometry since the early 1990s when I lived 1/2 a mile away. I have since moved an hour away, but no Optometry office near my area compares. I happily drive back to Dr. Crum's office. They have the most friendly staff and the BEST selection on up-to-date, modern and name-brand frames that I do not see anywhere else.
Dec 11, 2017
Everyone is friendly but professional. I have been going to Dr Crum for years and currently drive 50 miles to see him. Great office and service ⭐️⭐️⭐️⭐️⭐️
Nov 16, 2017
The staff is professional and friendly.
Nov 15, 2017
Very through and to the point. I like that. Everyone was very friendly and professional. Dr. Crum is patient and explains things so you fully understand your eyes.
Nov 12, 2017
I had an excellent experience in my office visit and exams. The staff was pleasant to work with and very understood my needs. They were helpful, courteous and had a nice personalities. The facility was clean and well organized. The optometrist was very knowledgeable, understanding and explained the results the exams. He took the time to answer all my questions and provide me with good advice. I would highly recommend the Crum Optometric Group to my family members and friends. .
Nov 2, 2017
I am very pleased to experience excellent overall professional service and courtesy extended by the entire staff with attention to details. Dr. Crums also took time to explain in detail and pictorially the situation with my left eye thus relieved me of anxiety and lingering worry. Once again, thanks to Dr. Crums and his courteous and capable staff. My wife will also be soon Dr. Crums patient.
Oct 29, 2017
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Helpful and professional. This is a well-run optometric office!!! I recommend it highly! I have been a patient for 20 years.
Oct 13, 2017
I've been going to Dr. Crum for many years and would not even think of going somewhere else. He's an excellent Optometrist and the technology used with His examines is top rate along with His friendly office staff.
Oct 13, 2017
The new doctor is good. The staff is amazing and always helpful.
Oct 4, 2017
Awesome staff! Professional on time and great selection of frames!!!!
Sep 20, 2017
Friendly, patient and knowledgeable!
Sep 20, 2017
I thought everyone in Dr. Crum staff were on point and very friendly and I liked the fact that Dr. Crum took the time to speak with me one on one during my eye exam witch I thought was spot on.
Sep 18, 2017
Dr Crum is awesome and very professional and knowledgeable.
Sep 15, 2017
Dr. Crum and his staff are friendly and knowledgeable. I never feel like they are trying to pressure me into buying something or going along with an expensive fix. They have the patients best interest and strive to provide a through examination. It isn't a problem going to get my eyes checked as it has always been a positive experience.
Sep 8, 2017
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Everyone here is so great! They are helpful and friendly, we greatly appreciate the care we receive. We are lifelong patients :) Thank you!
Sep 8, 2017
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Dr. Crum is very friendly. He takes time and explains all tests and procedures. His staff is friendly and helpful
Aug 25, 2017
DR. Crum's office is very professional. They were great with my whole family. We are very happy with Dr. Crum and the entire office staff.
Aug 24, 2017
Dr, Crum and his warm professional staff continue to hit one out of the park. This team is awesome! Thank you for everything. Greg Pahel.
Aug 24, 2017
Excellent professional friendly timely
Aug 13, 2017
Joanne assisted me in selecting my glasses. She was professional and friendly. I did not feel rushed to make a final choice. The more I shopped the more she informed me of options that I was unaware.
Aug 10, 2017
Everybody was very nice from the moment we got there. Dr. Crum was awesome explaining our eye issues and options for glasses. Loved his sense of humor and friendliness.
Aug 9, 2017
Thanks for your patience with my 5 year old, you made her visit very pleasant. Great team thanks for serving our family.
Aug 7, 2017
I was surprised to be seen by a new doctor. I would have appreciated a notification that my appointment was not with Dr. Crum either when I made my appointment or at some point prior to the appointment. An introduction either at the day of the appointment (which may not have been practical) or one via email, a mailer etc. would have answered many questions I still have such as where did he attend school, how long has he been practicing, etc.
Aug 7, 2017
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I was impressed with how quickly the appointment was handled, staff was friendly and helpful. Dr was knowledgeable and took proper time with the exam.
Aug 2, 2017
The staff was professional and friendly.
Aug 2, 2017
Staff are really friendly and professional. Dr. Crum is great and I feel confident in his expertise. He was able to identify my needs for best eye care. He caught my need for a lower power lense in one of my eyes that is nearsighted and farsighted. It has helped my eyes adjust well. I appreciate he made the note in my records for the future.
Jul 26, 2017
Dr Crum is friendly, and best of all very capable.. I would not see anyone else for my eye care. The staff there is friendly and helpful as well. I would give each and every one of them a solid A.
Jul 5, 2017
Service is always prompt and friendly. Dr. Crum and his staff do an outstanding job and are truly concerned about the patients.
May 25, 2017
I have been coming here for over 10 years. They are excellent at what they do. My entire family also see's Doctor Crum .
May 24, 2017
Always very professional and friendly
Apr 26, 2017
Always very nice and wonderful servuce
Apr 24, 2017
Finally solved my eye problem. Best Eye doc! Thank you
Apr 10, 2017
Dr. Crum's office staff are friendly and helpful. The system and process for getting a thorough eye exam is well thought through and efficient. I appreciate being able to count on being seen and treated in a timely, thorough manner.
Apr 6, 2017
I've been going to Dr Crum for almost 20 years and would highly recommend him to everyone I know. He and his staff are professional, friendly and enjoyable. I had an issue with my contact this week and they were able to get in me immediately. I was seen my the new doctor on staff and was very pleased with his service too.
Apr 5, 2017
My appointment was with Dr. Rich Yang, and he was super thorough and provided the best prescription I've ever had - no dizziness with my new contacts, and he gave me several options to try out before we settle on one brand. I felt that he was spending lots of time and not rushing through the appointment. The rest of the staff was super friendly. The office is spacious and clean. You can tell it's a well-organized place. I've had bad vision almost all my life and have been to many offices; I think this one is actually the best!
Apr 3, 2017
Awesome staff! Always willing to help!
Mar 31, 2017
Very nice. You and your office staff are exceptional. The eye testing area has the best technology.
Mar 27, 2017
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Always a pleasant experience at this office. No waiting, everyone is very knowledgeable of their duties. Comfortable environment.
Mar 26, 2017
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Contact exam and contacts lenses are overprice
Mar 22, 2017
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I have had many eye doctors over the years but Dr. Crum's office is by far the best. Super clean facilities and the staff is GREAT. Everyone is very courteous and knowledgable. Highly recommended!
Mar 22, 2017