Reviews

Very impressed with the doctor and staff.

Sep 18, 2019

Dr. Schaefer was was very professional, friendly, and informative. The process was swift but thorough.

Sep 18, 2019

Dr. Schaffer is possibly one of the best physicians I have ever seen! He is extremely knowledgeable and cares for his patients! Office was clean and all supporting office staff were considerate and excellent at their positions as well!

Sep 13, 2019

I had not seen Dr. Shaffer in several years but wasn’t experiencing any foot problems. I developed plantar facititis and saw him. He diagnosed the problem and was thorough and professional as were all his team members.

Sep 10, 2019

We miss having a TV playing in the waiting room.

Sep 10, 2019

Loved Dr. McCullar. Great addition to the office. Very personable and professional.

Sep 6, 2019

Dr Shaffer is the BEST. He does what is needed and no more--no pressure to buy "extras"--and he is always attentive and professional. I wouldn't consider going elsewhere.

Sep 6, 2019

The Drs, nurses and staff are phenomenal. They listen and are caring.

Sep 5, 2019

considering i was a day early for appointment, the staff adjusted and everything went fine.

Sep 4, 2019

Office was clean, staff was nice and the doctor explained everything clearly

Aug 29, 2019

I love this place! Great doctors and customer service

Aug 26, 2019

The doctor and staff were all thorough, knowledgeable, efficient, and kind.

Aug 23, 2019

Very nice staff grate place

Aug 11, 2019

Great presence. I hope you continue to advertise your doctors and staff to the Louisville community. You all have great patient service.

Aug 9, 2019

Got the appointment on short notice and had wonderful service throughout the visit. Prompt and effect.

Aug 8, 2019

Everything went as usual very Good

Aug 6, 2019

This is my second overall experience with Commonwealth Foot and Ankle as I had to be seen there for a different issue three years ago. Staff is super courteous and nice. Everyone was prompt, and it only took me a few days to get an appointment, and the issue was with my schedule, not theirs. The podiatrist examined my feet and x-rays and let me know what was going on and how best to proceed. It was a good experience. I would recommend Commonwealth Foot and Ankle to others.

Aug 2, 2019

Prompt, knowledgeable, helpful, practical

Jul 25, 2019

Very good experience and will recommend others and will return myself as well

Jul 16, 2019

Friendly, professional and efficient. Can’t ask for more. Dr Ben explained everything and even took a photo with my cellphone so I could see the affect area on the bottom of my foot.

Jul 4, 2019

Dr Ross is always so good with our kids! Appointment times are prompt and service is friendly.

Jun 19, 2019

Dr. Ross was very through and knowledgeable. I liked the way he explained things.

Jun 11, 2019

Everyone at the office is very kind and helpful. Glad i was referred here for my diabetic foot care.

Jun 4, 2019

I’ve been seeing Dr. Schaffer for over 20 years. He is awesome. As well as his practice. Everyone is always helpful, courteous. And professional!

May 31, 2019

Very friendly and professional staff. Dr Schaffer was very kind, considerate and immensely helpful. I recommended Dr Schaffer to a co-worker the day following my visit.

May 24, 2019

I thought the doctor was very good.

May 17, 2019

Friendly and knowledgeable

May 10, 2019

Staff was super friendly and professional. Dr. Schaffer was FANTASTIC! Will be glad to recommend Commonwealth Foot & Ankle to anyone who wants information.

May 10, 2019

Great service,very professional,

May 9, 2019

Dr Schaffer was very knowledgeable. A bit hurried and spent alot of time looking at xrays and making "figure" notes. I would have liked a little more time focusing on my questions. I may not wait a year to follow up and spend time on questions. Valued his knowledge.

May 9, 2019

Dr Shaffer is special with his skill and being concerned for my well being

May 1, 2019

Dr Schafer is great and very knowledgeable. Most all staff are great. Greatest issue was a 2hour wait

May 1, 2019

I called Commonwealth Foot & Ankle Center as I was having a lot of pain in my right heel and a friend recommended Dr. Schaffer. They were solidly booked, but the office assistant was helpful in calling me back to advise there had been an appt. cancellation so I got in within a couple of days. The x-ray staff member was efficient and friendly. Dr. Schaffer was very thorough, pinpointed my problem, and educated me on the cause and treatment. I will be following up with him in a few weeks.

Apr 25, 2019

Personal was very friendly and so was the Doctor 👨‍⚕️ will recommend.

Apr 17, 2019

I was very satisfied with treatment received.

Apr 17, 2019

Was vey courteous, an friendly, knowledgeable, the dr. was down to earth, really liked him.

Apr 13, 2019

Have always had a good experience since I started coming to your office. People are always friendly and helpful. Doc Schaffer knows hi stuff and has been a great help for me working on protecting my feet from diabetes related problems.

Apr 12, 2019

Dr Schaffer was very friendly and knowledgeable, he took time to explain my foot problems; he offered suggestions on what would help with my foot pain and what was causing the problem. I really liked him and felt that he really cared. His staff was very friendly as well.

Apr 12, 2019

Everything professional. Felt very well cared for.

Apr 11, 2019

Everyone in the office was very professional and polite. Dr. Shaffer is GREAT! So happy I found someone who knows what they are talking about and cares for his patients like FAMILY. You dont feel like a number or a paycheck! THIS OFFICE is FANTASTIC~

Apr 9, 2019

Friendly front desk. On time efficiency ~thank you

Apr 8, 2019

Staff very friendly a d helpful Looking forward to seeing you again soon.

Mar 25, 2019

I have had excellent care and recommended these doctors to several friends and family members.

Mar 22, 2019

From the front desk at sign in.... to the evaluation with Dr. Schaffer and the closure with his assistants, every one is professional, knowledgeable, considerate and thorough. Dr. Schaffer has completed two bunion surgeries for me. He has also done numerous other successful procedures in his office that have given me pain relief.

Mar 21, 2019

Top knoch ,service is preformed and off U go feeling good with Happy Feet in & out that’s it

Mar 20, 2019

You have helped me twice with my ankle so that I can walk without pain.

Mar 13, 2019

Physicians and staff provide excellent care with concern.

Mar 12, 2019

Really nice staff Everything explained clearly

Mar 12, 2019

5stars Dr Schafer was very nice and did a excellent job removing my in grown toenail and talked to me and explained to me about Type 2Diabetes

Mar 1, 2019

Dr Schaffer was incredible. He performed a thorough exam walking me through every step of his diagnosis. He answered every question before I even had a chance to ask it. I feel fortunate that he was the one my primary doctor referred me to.

Feb 28, 2019

Everyone very nice to me !!

Feb 26, 2019

Dr. Shaffer is very thorough and knowledgable. Always gives me all the options available and is never rushed.

Feb 20, 2019

prompt service, friendly people, helpful advice.

Feb 14, 2019

I’ve been a patient of Dr. Schaefer ‘s for a number of years now and so were my parents, staff is always friendly and professional as well as personable

Feb 13, 2019

Good friendly people who really take their time with you.

Feb 12, 2019

Love Dr. Schaffer. He is very personable & explained what was going on with my foot. He gave me a shot in my foot that I hardly felt & gave me some excercises to do. The shot has really helped the pain.

Feb 11, 2019

Thank you for great service and friendly atmosphere. I always enjoy my visits.

Feb 8, 2019

Everything about the office is great. A doctor who explains everything and an excellent staff who are most kind and helpful.

Feb 1, 2019

very professional and supportive

Feb 1, 2019

Dr. Kyle is a fabulous doctor! I am very sorry he is relocating to Alabama. His entire staff is great! He explained everything to me in detail and was so caring.

Feb 1, 2019

Dr. Kyle is amazing and we just love him. We hate to see him leave but understand why. He's been very nice and very understanding of our situation. He always brings a smile! We only had trouble with one staff member. A short blonde hair girl with glasses was quite rude with myself and my husband when we both had an appointment this past Friday. She assumed things and wasn't at all like at the other very friendly staff. It's not the first time. Maybe an off day.

Jan 28, 2019

This is a good place very very good Doctors and nurses

Jan 24, 2019

Doctor & staff were friendly and knowledgeable. The waiting time was reasonable and the doctor's instructions were clear and easy to understand and follow. The doctors here are preferred providers under my Humana Medicare advantage plan, which is a major reason why I came here.

Jan 21, 2019

Trying to ascertain why my friends kept commenting on my "limping," I suspected it was a bi-product of radiation treatments of two years ago. When I told my family physician, he suggested that there may be a localized foot problem, one that could be remedied by Dr. David Kyle of the Commonwealth Foot and Ankle center. I immediately made an appointment, and during that visit X rays were made, followed by Dr. Kyle's analysis of what needed to be done. In a few minutes he remedied the situation, and my progression back to a normal walk was begun immediately. The first meeting of Dr. Kyle was most pleasan. He treated me more as a friend than a patient.

Jan 21, 2019

All is good and well coordinated.

Jan 10, 2019

Dr. Kyle is awesome! He's kind, funny and listens to everything you say.

Jan 3, 2019

Dr. Schaffer is the best....and the staff is great!

Dec 29, 2018

Had been seen for foot surgery in the past, so there was no question as to whom I would see for my present foot problem. My only concern was being told two arrive 15 minutes early as I would be a new patient due to the length of time from my previous appt. I arrived 15 minutes before my appointment time of 7:45 only to find that the office doesn't open until 8:00 am. Confusing!

Dec 18, 2018

Dr. Schaffer very pleasant and takes the time with you if you would have questions or concerns.

Dec 14, 2018

The office staff is very helpful. Dana helped me is a stressful situation.Thanks to everyone for being so welcoming.

Dec 12, 2018

The staff is very caring.

Dec 7, 2018

Individuals are seen on or very close to their appointment time, Dr. is attentive to your issues and questions.

Dec 6, 2018

Very friendly and helpful doctor and staff. With everyone’s busy schedule I appreciate that the procedure was completed the same day; this saved me from leaving work on another day, saved my time, and saved me another co-pay. I was most impressed with the service.

Dec 6, 2018

Dr Kyle is a great Dr. I have 100% confidence in him

Dec 3, 2018

These people are the BEST!!!!

Dec 2, 2018

Best ever care with a smile

Nov 26, 2018

It has been a blessing for my “feet health” since finding Dr.Benjamen Schaffer I can’t say enough good things about him. Dr Schaffer is compassionate and patient, and listens to a patients concerns and issues. I took my feet for granted for so many years but not any more. I have learned so much from Dr Schaffer and my overall foot conditions have subsided. My feet feel great, Dr Schaffer is a credit to his profession. His assistants are caring, patient and answer all questions you have. I recommend Dr Shaffer to friends, family and acquaintances who have any foot, toe, or ankle issues.

Nov 26, 2018

Dr. Ross and his staff take great care of their patients. I would 100% recommend them for any and all your fort and ankle needs. Philip Polson Happy Patient

Nov 21, 2018

I am very pleased with the care and service that I receive from Commonwealth foot and Ankle, and recommend them to anyone I know with foot problems. Benjamin Schaeffer and his staff are very friendly and time efficient. What I think I like best is how Dr. Schaeffer educates me about my feet and foot care, and how he takes the time to explain everything to me in a way that I understand.

Nov 16, 2018

Office staff and Doctor Schaffer ... always very professional and exceptionally knowledgeable! Thank you.

Nov 15, 2018

Dr. Kyle did thorough check up for my feet and explain me in detail about what is causing the symptoms Dr. kyle is very friendly , patience and spend good time to check my feet . Staff was very friendly.

Nov 8, 2018

In sending reminders it's a little overkill. Because I get about 3 reminders about it.

Nov 8, 2018

Dr Kyle is wonderful at making you feel at ease and does his best to not inflict any more pain on you, which is not always easy when needles and feet are involved. The support staff in the clinic, especially those at the front counter, are awesome at what they do. I've had some really horrible experiences with foot doctors, but I feel fortunate to have found this place and won't go anywhere else now.

Nov 1, 2018

Saw patient quickly. Staff helpfull, doctor knowledgeable. Great experience

Oct 25, 2018

Dr. Schaffer is outstanding. I've already recommended several friends to see him. The service is excellent, friendly and courteous

Oct 24, 2018

very happy that I want there

Oct 23, 2018

Dr. Kyle was delightful and refreshing.

Oct 18, 2018

Love working with Dr. Ross

Oct 16, 2018

I have been going to Dr. Ben Schaffer for years and he is a top doctor and I have recommended him to lots of friends and relatives. All the staff is very friendly!

Oct 16, 2018

Awesome Doc and very friendly staff

Oct 16, 2018

I thought we had a frank, honest discussion of my foot problems, and Dr Shaefer was frank about my options. He listens, and was very helpful about my fulfilling my options, like souces of good footwear. As I was leaving I had another question an ancillary problem I have, and he came out to the exit desk and took the time to provide some helpful information. I was also impressed by the professionalism of the staff!

Oct 12, 2018

Everyone is friendly, courteous, & professional, from the excellent front office staff, to the nurses, & doctors. I have Dr. Kyle, who is magnificent.

Oct 11, 2018

The entire office staff along with Dr Schaffer were very friendly and professional. Dr Schaffer was fantastic!

Oct 9, 2018

Great appointment! Chandra and Dr. Schaefer were wonderful!

Oct 5, 2018

Dr Schaffer is the BEST! I also had my nails cut and Dremmeled and my feet have never felt better. So much nicer than what a nail salon does as a pedicure, although this was just a nail trim, not the soaking, etc of a salon process. I'll never go back to any of them; believe me, I've tried a bunch. OK, that was about the last visit, but previous times I've seen Dr Schaffer for foot issues and couldn't have been more pleased with the whole experience. He never tries to "sell" me anything else; just deals with whatever I've come in for--from ingrown nails to plantar fasciitis.

Oct 3, 2018

So glad I found this office online. Dr. David and staff was awesome!

Oct 1, 2018

Everyone was very nice. The doctor was very informative and discussed options. Before perfoming procedure.

Sep 13, 2018

Dr. Ross was great. Explained everything to me about my situation

Sep 13, 2018

Very good visit for first visit

Sep 12, 2018

Dr.Ross and his team were very professional and did a great job of explaining the treatment.

Sep 11, 2018

It is always a pleasure to see Dr. Kyle. My foot feels great and I only waited for 30 minutes this time. Thanks for your help.

Aug 29, 2018

Dr. S always takes the personal approach to foot care.

Aug 27, 2018

Very professional and courteous.

Aug 27, 2018

Dr Kyle and staff was great! Pain in my foot is gone!!! Thank you

Aug 26, 2018

Staff was nice and friendly. The doctor is very knowledgeable about what is going on with my foot, from the first visit.

Aug 20, 2018

Dr Schafer is always couteous, friendly and professional. Very straight, to the point and knowledgeable. Would recommend to any one needing a foot or ankle doctor.

Aug 18, 2018

I love coming to the office. Staff is so nice and very helpful.

Aug 16, 2018

Very pleased with my service except for the waiting time. Appointment time 9:45am, but did not get in until after 11:00am. Much too long a wait.

Aug 7, 2018

Always prompt good customer service.

Aug 7, 2018

I like Dr. Kyle! He has always put me at ease.

Aug 2, 2018

Your office and clinical staff are attentive, courteous and proficient. Dr. Kyle is an excellent podiatrist, knowledgeable, efficient and has the best bedside manner ever!!!!!

Jul 31, 2018

Dr Schaffer is an excelllent doctor!!

Jul 20, 2018

Service great. Waiting time, none.

Jul 12, 2018

I was so impressed with Dr Schaffer's bedside manner and technical skills. I walked out of the office pain free and have eased into recovery the same way. I would highly recommend him and his staff. They are a professional and friendly group of people.

Jul 9, 2018

All great! Dr. Schaefer and his staff were great in all respects.

Jul 9, 2018

The lady that clipped and filed my toe nails was Alexis and she was very good, the best in a long long time. Anybody that I would send to you I would tell them to ask for Alexis.

Jul 3, 2018

Excellent Office and Staff

Jul 2, 2018

The staff & Dr Kyle were courteous & efficient. Dr Kyle offered explained the nature of my injury, the correct use of the devices he prescribed and answered all my questions.

Jun 30, 2018

Dr. Schaffer And his staff are the best. They treat me as if I were their only patient. Thank you all.

Jun 27, 2018

Love Dr. Kyle! He is very friendly and knowledgeable. Nice staff and clean office.

Jun 25, 2018

Always professional and the atmosphere is never stressful

Jun 24, 2018

Dr. Kyle is awesome!! I love his down to earth attitude and genuine caring talks. Now if I can just get him to work on that singing voice! LOL! Seriously a great group of people!

Jun 22, 2018

Doctor Ross and all staff could not be nicer, smiles and happy

Jun 19, 2018

For service involving Dr Kyle I would recommend him to everyone. For service involving the shoe store I would never recommend anyone.. It seems this office is suffering growing pains. They need to bite the bullit and grow with the flow instead of making do with what they have. For that reason they lost a star this time around.

Jun 16, 2018

Great operation, Dr Kyle has a great staff and he has wonderful bed side manner. He is a friend.

Jun 13, 2018

They were onetime and efficient in all areas

Jun 12, 2018

It was very nice being treated with dignity and respect by your doctors and staff I was very comfortable and dr. Shaffer is great and I love his personality and I felt very comfortable with him as well as I did all the staff. I would definitely recommend your office to anyone and let them know that Commonwealth is the place to go. Thanks again...😁

Jun 12, 2018

Foot care is very important to me because I have long term diabetes. I don’t trust anyone but Commonwealth with that care.

Jun 11, 2018

Friendly staff, short wait time, friendly doctor!

Jun 11, 2018

This was a very pleasing appointment. The atmosphere was pleasant and so were the staff. Everyone seem very joyous. Looking forward to the next visit.

Jun 7, 2018

Excellent experience. Dedicated staff and doctors.

Jun 4, 2018

Always excellent treatment and caring people involved.

Jun 2, 2018

Thanks for your service Dr.Schaffer

Jun 1, 2018

Dr.Ross is very nice. He seen to know his stuff.

May 31, 2018

The only complaint I would have is the wait time. My appt was at 10:45 and I was brought back at 11:15 but did not see the dr until 12:30

May 31, 2018

Friendly staff. Love Dr.Kyle.

May 28, 2018

Very informative and professional.

May 28, 2018

Dr Schaffer - your staff was very friendly, informative, helpful and full of smiles! I had a very nice experience at your office. It was my first visit.

May 25, 2018

The nursing staff is wonderful (very friendly), and Dr. Kyle has THE best bedside manner than any physician I've ever seen! He's very patient in explaining conditions and procedures, and ensures that you have no questions or concerns before he leaves the exam room. Appointments are set up where wait times to be seen is very short. Commonwealth Foot and Ankle rocks!!

May 24, 2018

Dr. Kyle is very nice and is trying to solve my foot problems, but no luck so far. Would like to see Dr. Schafer, but don't want to cause any problems by doing so.

May 24, 2018

Doctors are caring and explain your condition in understandable terms. Providing excellent care..

May 23, 2018

Dr. Shaeffer is the greatest. Love him.

May 20, 2018

Getting appointment is hardest part, once inside, check in is quick, usually called back to treatment rooms within 5-10 min. Staff is courteous, friendly, helpful, Dr. Shaffer has a good sense of humor in addition to being an outstanding podiatrist.

May 19, 2018

This is by far the best experience I have had at any similar Doctor's office. Excellent work from Dr. Ben Schaffer - he is truly the best in his field. I highly recommend this office.

May 17, 2018

Thanks! I already referred a friend! The service I received from all the staff was excellent. Dr Schaffer always makes sure I understand my medical condition and is very innovative in constructing inserts that help my condition and making suggestions for my care.

May 17, 2018

very good keep up the good work

May 17, 2018

The office staff was friendly and efficient as was the doctor. The main problem was the wait time of 1 hour and 40 minutes.

May 14, 2018

Visit was excellent with all questions answered and a complete explanation for my condition was explained to me. Dr Ross was very thorough in his explanation of my condition.

May 11, 2018

Dr. Kyle is AMAZING! He has helped me so much with my recent problems and even with having a reaction he was quick to act and he truly cared about what was going on. I would never go to anyone else! During my visits he is always so cheerful happy and caring. His singing throughout the office and during procedures makes everything better and really lights up the atmosphere!

May 11, 2018

Friendly, professional staff from the front desk, the assistant and the shoes department everyone cares. Including the Dr Kyle, never without a smile along with a concerning attitude towards the patient!

May 10, 2018

Dr. Ross and his staff are excellent. I’m so glad I found them. Very Thorough, very caring and very attentive. I recommend their office 100%.

May 10, 2018

The wait for medical service was rather long.

Apr 26, 2018

Dr.Ross is a very good and professional guy, caring for all of his patients. I’m glad to be one of his clients and his team is awesome...

Apr 26, 2018

I always have a good visit when i come

Apr 20, 2018

Office staff and Doctor

Apr 19, 2018

Dr. Kyle is amazing. Makes you feel at ease, easy to talk to & understand

Apr 17, 2018

Love interaction with Doctor and staff.

Apr 16, 2018

I always trust Dr. Ben and his staff!!

Apr 16, 2018

Dr. Shaffer is simply the best!

Apr 16, 2018

The staff and Doctors are awesome. Dr Schaffer is the best.

Apr 15, 2018

Great office. Great doctors

Apr 12, 2018

Great job,people are knowledgeable,easy to talk with and they have or they find the answer. Never had a problem with anyone or scheduling. Dr. Schaefer takes the time to explain or answer any questions you may have. Not in and out thank you. Great place and great service.

Apr 11, 2018

Very pleased with the care I've received and have recommended them to both friends and family.

Apr 10, 2018

Great place and a wonderful staff. This is the second foot doctor that I've been to and don't see me going anywhere else. Dr. Kyle is great.

Apr 10, 2018

Highly professional and personable ,it is fun to be with Dr. Kyle as he is very intelligent and is very clear with his diagnosis and directions.

Apr 9, 2018

Website is nice and easy to navigate.

Apr 9, 2018

I felt that Dr Schaffer was very thorough in explaining my problem with my feet and gave me printed explanations to take home with me.

Apr 7, 2018

Everyone is always so courteous and friendly. Wait times are short. The medical assistants are efficient and personable. Dr. Kyle is so nice!

Apr 6, 2018

I have been coming to Commonwealth for several years and cannot say enough good about it/you! Dr. Kyle is my doctor and he is wonderful! I referred my husband to him and will continue to refer others if they need a great foot doctor. I can't imagine going anywhere else. The front desk staff is friendly and helpful as are Erica and the other M.A's. Keep up the great job!

Apr 6, 2018

Pleasant staff; Physician listens--and has sense of humor.

Apr 5, 2018

It was a great experience they are the best ever would definitely and will refer friends to them

Apr 5, 2018

Dr. Kyle was most helpful. I am now out of pain.

Apr 5, 2018

The office staff is so nice and very helpful. It makes coming to the dr a little easier

Apr 5, 2018

Sometime there is a long wait, even in the examining room, but I just lay back, close my eyes & relax. No worries. The support staff, i.e. front desk staff, & doctors' aides are all very friendly & helpful. It's a great team.

Apr 5, 2018

I love this place and doctor(DR SCHAFFER)

Apr 5, 2018

Dr Kyle and his staff are AMAZING!!! I seriously could not ask for a better doctor he is a joy to be around and makes you feel right at home keep up the good work me and my toes are pleased... and because of him I still have all 10 toes and two feet 😂.

Apr 5, 2018

Dr Schafer is a pro and very kind. What a great Doctor

Apr 5, 2018

Dr. Kyle and the back office staff make you feel as though you're their most important patient. The front office is efficient and attentive to your needs. i highly recommend this practice to anyone needing a foot and ankle specialist.

Apr 5, 2018

Very informative.Excellent Care

Apr 5, 2018

I would give you five stars. I have confidence that all information received will be of the utmost help to me!

Apr 5, 2018