Reviews

Everyone there is very nice

Apr 17, 2021

Very respectful of my concerns and didn’t leave me waiting long Very appreciated

Apr 17, 2021

Dr.Shaffer and the staff are professional, friendly and helpful

Apr 7, 2021

Very friendly and efficient staff. Dr Schaffer is the best, will definitely recommend this office to family and friends

Apr 7, 2021

Dr Schaefer is amazing.. He is by far one of the best physician I have ever seen... =)

Apr 6, 2021

Very helpful. Relieved my pain and shoe inserts seem to be helping. Friendly

Apr 5, 2021

I have always had a great experience with Dr. Schaffer and his staff.

Apr 2, 2021

The staff there is very helpful and friendly. The doctor my son saw was very informative and very helpful.

Apr 2, 2021

Everyone was very nice and helpful. Waiting time was short.

Apr 2, 2021

It was very informative, very reassuring and very hopeful! Thank you Commonwealth!!!

Apr 2, 2021

Loved how Dr. Benjamin McCullar was so easy to talk to and he listened to me! Great Dr and he explains things perfectly!

Mar 17, 2021

While I'm a regular patient of Dr Schaffer, today's visit was a work-in, sent by another fine doctor who thought my toe might be broken. It was. And now it's taped to its next-door buddy and I know to stop (temporarily) the exercises I do that involve my toes. All done quickly and efficiently.

Mar 17, 2021

I have recommended 2 already & are patients of Dr Schaffer’s

Mar 16, 2021

Left the office disappointed. I was not allowed to delve into all my foot issues and general pain issues. Staff only seemed to be interested in my most recent current Achilles pain issue. I was there a few years ago with other foot issues but dr never bothered to ask about the previous issues that was in their system nor seemed interested in discussing or taking serious.

Mar 16, 2021

I normally do not take surveys but I feel that Dr. Schaffer is a kind and caring person who deserves recognition. His staff is A-1.

Mar 16, 2021

As always, welcoming, friendly, knowledgeable staff. Dr. Shaffer explained everything & answered questions to my satisfaction. The staff in the shoe store were equally as competent.

Mar 11, 2021

I have been coming here for 10 years and I have always had great service.

Mar 10, 2021

Friendly Staff. Prompt on scheduled times.

Mar 9, 2021

Great service. Friendly staff.

Mar 9, 2021

Staff was very professional, wait time was within reason, and the doctor was very thorough. I am already feeling some relief, thank you so much!!

Feb 26, 2021

Very pleased with our doctor and services.

Feb 23, 2021

The doctor and his assistant were thorough and excellent. I highly recommend this practice.

Feb 23, 2021

I like the podiatrist and his nurse just fine. I am very uncomfortable with the person who works in the shoe store. She is rough, short with customers and often appears to be in a bad mood.

Feb 18, 2021

As a new patient, I found Dr.Schaffer to be highly professional, and he is very personable making it easy to discuss and understand my medical issues. The staff were also friendly and helpful.

Feb 16, 2021

The service was quick, courteous, comfortable. I was a bit self-conscious about seeing a doctor for such a mundane reason, but that feeling quickly dissipated. lord willing, I'll be back on a regular schedule.

Feb 12, 2021

Very efficient and through Always answer any questions Very friendly and caring

Feb 12, 2021

Staff and doctors are outstanding. They take the time to fully address questions and explain all procedures involved in treating my ailments!

Feb 11, 2021

This place is run like a well-oiled machine! Staff is courteous, respectful and friendly. Doctors are approachable, good listeners, and explain everything, as other members of immediate family have remarked.

Feb 10, 2021

This was a wonderful experience. I felt very safe and taken care of while in the office.

Feb 10, 2021

The doctor that saw me was Ben Schaffer, I really liked how courteous and knowledgeable he was. Also the amount of passion he has in this industry is great, I really felt like I mattered and my issue was of upmost importance. He not only explained my problem but also provided some great visual aid to help me fully understand. Then followed up with ways to improve my condition and a product that had helped me greatly. I would highly recommend if you are in the market for a podiatrist visit Dr Schaffer.

Feb 7, 2021

Dr Schaefer is the best! He fixed my problem with a minor surgery!!

Feb 6, 2021

Doctors & staff are terrific, friendly, courteous, & caring

Feb 5, 2021

The staff was very kind and helpful. Dr.Schaffer is the best from procedures to bedside manner. Definitely would recommend and have already started when I left his office yesterday.

Feb 5, 2021

Dr. McCuller spent a lengthy amount of time during my recent appointment, with focus on diagnosing and treating my foot pain. We made a follow up plan which gives me great confidence that my foot is on the mend...

Feb 5, 2021

Doctor, nurse, assts. recept., all very personable and friendly. Doctor was very thorough, explained well and treated my foot immediately and explained all what he was doing. Very good. I also like the checking in process.

Feb 5, 2021

Courteous, considerate, and gentle staff make going to this office for treatment a real pleasure.

Feb 2, 2021

Professional friendly staff. Doctor Shaffer was very helpful.

Jan 31, 2021

Comm. Foot & Ankle does a superior job of handling all Covid protocols. Outdoor check in, limiting number of patients waiting, and moving quickly to an examine room. Dr. Schaffer always explains his findings and recommendations in a clear and understandable manner. He and the entire staff are courteous and very professional. I never hesitate to recommend Commonwealth Foot & Ankle.

Jan 30, 2021

Have been a patient for over 10 years. I first started coming here to have my toenails trimmed. Then over the years they have solved my problems with ingrown nails, athletes feet and neuropathy in my feet. Dr McCullar prescribed medication that greatly reduced the troublesome neuropathy to where it seems almost non-existant. Carl B.

Jan 28, 2021

A good experience, everyone friendly and helpful. Had to wait a while on two occasions. I'll be back to take care of hammer toes.

Jan 28, 2021

Always on time, professional and friendly.

Jan 4, 2021

Dr. Schaefer and Dr. McCulla are awesome and very caring. I feel I am in safe hands. They are the BEST!

Dec 21, 2020

My Dr and staff are very friendly and helpful the check in process was quick and safe great job to all that help me

Dec 18, 2020

Dr Schaeffer was the best. My first visit and he made me very comfortable and explained everything what he was about to do. Very good bed side manners...fun guy to talk to.

Dec 17, 2020

Staff is always friendly and welcoming. I was pleased with my Dr. and both of my foot surgeries, that I brought my daughter because she has been having some feet issues.

Dec 17, 2020

Always taken on time. You are always retreated very professional. Listen to any onscreen that you have.

Dec 17, 2020

All good and professional.

Dec 17, 2020

always a pleasant place to come for business.

Dec 12, 2020

Had a good visit with Dr. Shaffer, all well and nothing was of concern at present.

Dec 10, 2020

Staff and doctor were very helpful.

Dec 10, 2020

Dr. Schaffer is fantastic! He is gentle and explains what he is planning to do. I expected that I would need a cortisone shot, and dreaded it tremendously. It did not hurt for a second! Thanks to the staff and especially Dr. Schaffer. Best Doc in town for your ailing feet!! SM

Nov 30, 2020

Dr Ben and his staff are great to work with. They take care of immediate issues but also give advice to avoid future foot problems. I would recommend them to anyone that wants a trusted partner to help with any foot condition.

Nov 22, 2020

Dr. Ross is always helpful very patient and he’s really help my husband thank you and me

Nov 21, 2020

Dr. Schaffer is great for your feet problems. Saved my big toe a few months ago. Great guy!! Bobby Cook

Nov 20, 2020

A LL I HAVE TO SAY Worthwhile

Nov 14, 2020

Covid procedures were perfect! Everyone along the way did a great job making sure we both were safe!

Nov 10, 2020

Liked the doctor a lot. The reception process and the way everything is setup to minimise Covid exposure is excellent!

Nov 9, 2020

Please don't change anything . From the minute I arrived I was made to feel special. I received all of the attention from the tip of my toes to the bottom of my heels . I have Neuropathy in feet and special care was given so I didn't have additional pain to cope with. Dr. Benjamin McCullar, was wonderful .

Nov 6, 2020

Everyone polite, friendly, and professional. Very efficient operation

Nov 5, 2020

Everyone was friendly and showed a genuine interest in providing the help I needed.

Nov 4, 2020

Excellent and very friendly service. More importantly Dr. Schaffer listened to what I had to say and proceeded accordingly. Very pleased by the staff I met both in person and by phone. I would highly recommend Commonwealth Foot & Ankle.

Nov 3, 2020

I was very comfortable during the sugery. It was smooth sailing all of the way! 🙂

Oct 31, 2020

Was very pleased with Dr. Ross. I didn't think my feet was bad but by special they are....lol. Everyone was so friendly and pleasant.

Oct 28, 2020

I always receive a welcoming reception and sound medical advice and service.

Oct 26, 2020

Very pleased with my treatment. Very courteous and thorough.

Oct 24, 2020

Friendly and very competent professional servic.

Oct 23, 2020

Dr. Ross is very thorough, professional and answers questions. Appreciate this very much!

Oct 21, 2020

I appreciated the doctor being patient with me, I was very nervous. Hope to see you again in april

Oct 17, 2020

Always great staff, doctors and excellent service.

Oct 14, 2020

I was very impressed with the organized way in which new patients were directed to complete the necessary information and wait for admission to the office/exam room. I found all of the staff to be friendly and helpful. Dr Shaffer is amazing. All around, it was a very pleasant visit.

Oct 14, 2020

The doctor and staff are very nice and accommodating.

Oct 12, 2020

The staff was very helpful

Oct 9, 2020

I was seen on time, and had al of my questions answered {and more}. This is how a medical encounter is supposed to be. The staff were knowledgeable. I have had several problems over the last year that were all treated and resolved.

Sep 27, 2020

Great staff and Dr. was amazing too.

Sep 26, 2020

The staff is great! Dr. Schaffer is my doctor. He talks common sense to me. He listens to me. He gives me all kinds of information I need for my issues including diabetic needs! Dr. McCullar is my elderly mother’s doctor. She had some serious issues that prevented her going into senior living. Dr. McCullar treated her with kindness and helpfulness in getting her well as quickly as possible!

Sep 24, 2020

Very responsible and safe check in procedure. One of the most Covid-19 best practices I have experienced. Staff very friendly and helpful. All my questions answered respectively and promptly. Physician examination very thorough and informative, good dialogue and helpful.

Sep 24, 2020

Dr. Ross and every staff support person did an excellent job.

Sep 23, 2020

Most enjoyable, friendly, informative first time visit. Excellent protocols would make anyone feel safe and relaxed. So nice to meet a fellow Georgian in my appt with Dr. McCullar. Stay safe, Bruce Otto

Sep 23, 2020

I was so glad I brought my son here. They did a wonderful job taking care of his toenail problem. The doctor was very informative and very genial.

Sep 14, 2020

thanks for the excellence service and safety in these unprecedented times!

Sep 11, 2020

Always have a great experience coming to your office, the girls are great. Dr. Schaffer you are the best.

Sep 10, 2020

Incredibly friendly — and knowledgeable — staff. All were in full compliance with current COVID restrictions and Dr. Schaffer was wonderful.

Sep 9, 2020

Very good service. Dr. Ross did a very good job on my foot surgery and if needed surgery again I'll be back

Sep 9, 2020

I appreciate Dr. Ross being honest with me about the Higher possibly of Infection if he was to do my procedure with my A1C being so high. We discussed that I was starting a new med and to reschedule at a later date to try and bring it down. I love the staff because everyone is always upbeat and very personable!

Sep 2, 2020

Dr. Ross is a great doctor, with a great office staff office staff is exceptional office staff

Sep 1, 2020

ALWAYS, A NICE TIME IN THE OFFICE AND STAFF.

Aug 25, 2020

Dr saw my legs, knew want the problem was. Had medicine within 24 hrs. It is working.

Aug 21, 2020

Dr. McCullar is a very good Dr

Aug 14, 2020

I was very pleased with the nurse and Dr. Schaffer.

Aug 8, 2020

Dr. Ross was very helpful, kind and professional. From check in to check out everyone very helpful

Aug 5, 2020

Dr. Schaffer has given he hope for the pain in and ankle.

Jul 31, 2020

very nice,clean office. gives options to help you be healthy.

Jul 30, 2020

Dr. Schaffer was excellent: Diagnosed the problem; educated me well; and offered ongoing support. I'm grateful. Eleanor Dougherty

Jul 30, 2020

Dr. Schaffer was as kind and knowledgeable as he could be but I had a very long wait -- 50 minutes. I would still recommend him with that caveat. I also found the staff to be very friendly and helpful. Car trouble made it necessary for my husband to drop me off and pick me up and the young woman at the door was most helpful, as was the chair outside.

Jul 30, 2020

Awesome good down to earth people. They do good work

Jul 29, 2020

Very nice and kept me comfortable!

Jul 29, 2020

I have been a patient of Dr. Schaffer for over 2 decades. There is no better podiatrist than he is-he has cured me of every ailment I have seen him with, he is professional, kind, caring, has great empathy and always explains my condition so I can easily understand it. I feel I am in the greatest care with Dr. Schaffer and feel so fortunate to have him as my doctor.

Jul 27, 2020

Everyone was so friendly and explained everything so I understood what would happen step by step.

Jul 24, 2020

Very polite and pleasant staff

Jul 23, 2020

The entire staff is professional and friendly.

Jul 22, 2020

Your office is always friendly and courteous and my Mom who is the patient but I'm her POA thanks for taking good care of her.

Jul 16, 2020

Very short wait- very thorough exam and allowed as much time as needed for any questions. My choice for any future issues!

Jul 15, 2020

Following all Covid precautions. Everyone I came in contact with was pleasant and supportive

Jul 14, 2020

Very good services with staff and doctor.

Jul 10, 2020

I really appreciate that Dr. Schaffer took the time to explain the issues and help make a decision on the right approach to care while laying out the different options transparently. Probably one of the best doctor visits I can remember.

Jul 10, 2020

Dr Shaffer was focused, kind and professional. Feel he gave me the best assessment and treatment.

Jul 8, 2020

Very friendly and professional staff. Doctor was great.

Jul 8, 2020

I so appreciate Dr. Schaeffer's honesty, warmth and professionalism.

Jul 7, 2020

Caring & professional staff.

Jul 7, 2020

The nurses for very nice and polite

Jul 7, 2020

Very professional and adhered to CDC Covid-19 guidelines

Jun 28, 2020

I was in and out so quickly. Everyone was so pleasant. This is the best group, and so efficient. Keep up the good work.

Jun 23, 2020

Friendly, compassionate, professional staff! Caring physicians interested in their patients.

Jun 23, 2020

Everyone in the.office is very friendly and efficient. Love Dr Schaffer!

Jun 23, 2020

Dr. Schaffer & Staff are wonderful. The doctor was quick to identify my issue and recommend treatments. He took time to explain the cause of my condition and advise me on footwear, orthotics, etc. that will help reduce my discomfort.

Jun 23, 2020

everyone out there is very friendly all of the time.

Jun 23, 2020

Everyone very friendly, from the girl out front, the doctor & nurse, to the girl at checkout. The doctor and nurse was very informative about my condition.

Jun 18, 2020

Always an informative and pleasant visit.

Jun 18, 2020

Everyone professional and service during this pandemic was spot on

Jun 17, 2020

Everyone is kind and caring and professional. Wouldn’t go anywhere else.

Jun 14, 2020

Well done for virus outbreak. Great job.

Jun 14, 2020

Thank you so much for the good work you did. It was a pleasure coming to your office.

Jun 14, 2020

I'm a long-time patient & wouldn't go anywhere else!

Jun 14, 2020

The office staff is very efficient and helpful. I had a very short wait time to see doctor.

Jun 14, 2020

The visit was a very good treatment . my feet good and that is the best part.

May 24, 2020

THE STAFF WAS VERY FRIENDLY AND HELPFUL ALSO WAS IMPRESSED BY DR. IMPRESSED BY HIS CHAIR SIDE MANOR AND THE WAY HE HANDLED MY PROBLEM

May 14, 2020

My experience with Dr. Schaffer of the Commonwealth Foot-Ankle Center was excellent. Nice facilities, friendly staff and very profesional medical service yet not overbearing and over your head. I have already recommended Dr. Shaffer to others.

May 11, 2020

For the reasons listed in the answers given to the survey questions.

May 9, 2020

Personal care and concern for patients

May 9, 2020

Dr. Schuffer is the best foot doctor I've ever been too!!

May 9, 2020

Staff was friendly, Dr. Shaffer answered all my questions and made many good suggestions on how to help with my foot pain. The process during the Corona19 was well explained and efficient and I felt very comfortable.

May 6, 2020

Dr.Schaffer had been awesome. He has cured my problems the first time! I love him Bj like a brother! He really cares.

May 6, 2020

Dr. Schaffer is most knowledgeable and I appreciate his detailed explanation of my foot problem.

May 1, 2020

took his time and explained what he felt he problem was

Mar 24, 2020

The Dr. was very personable, took time to listen to the issues and provided helpful information. The office staff were also very helpful!

Mar 19, 2020

full attention from Dr and appt was on time

Mar 13, 2020

From the Doctor to the staff, nothing but professionals in this office. Dr. Shaffer, in particular, has made my first experience to a podiatrist excellent from start to nearly finish. He put me at ease. His assistant made things easier discussing her very own procedure, which was similar to mine. Thanks for a job well done. The ladies at the front do a knock out job as well!!

Mar 13, 2020

Great Doctors ! Great staff.

Mar 8, 2020

The level of service were impeccable and the fact that the Dr was absolutely on time was huge for me as my time is very valuable as it is for most people.I left there with a better understanding of how to take better care of myself going forward.

Mar 6, 2020

Dr. Schaffer is a wonderful foot doctor

Mar 5, 2020

I am a long-time patient of Dr. Shaffer. He continues to provide high-quality and compassionate care as well as a wealth of valuable information.

Feb 20, 2020

Staff and Doctors are really good. They talk to you like your old friends. I always feel like I get great treatment.

Feb 18, 2020

staff was very pleasant, appointments ran on time, doctor was quite clear about the procedure and follow-up.

Feb 12, 2020

First visit and I was very satisfied. Everyone I came in contact with was very professional and welcoming.. The best foot doctor I have ever seen and most thorough exam I have ever had.

Feb 10, 2020

Very knowledgable and professional staff. The doctor made my daughter feel very comfortable and explained every step during the process. I would highly recommend them to anyone!

Feb 7, 2020

Wonderful office and doctor. Everything efficient and on time. I’ve been to Dr Ben Schaefer twice for different issues. He’s taken care of both without a problem.

Feb 6, 2020

Dr Schaffer is thorough, knowledgeable and articulate. He gives a good explanation of your condition and the various courses of action for you to consider. I highly recommend him.

Feb 4, 2020

Dr. Schaffer's professionalism and bedside manner are bar none.

Jan 28, 2020

Great doctor! Friendly & smart. Solved my problem.

Jan 25, 2020

Very enjoyable and helpful

Jan 21, 2020

Great Dr. Schaeffer and staff.

Jan 15, 2020

all was great!!!!!!!!!!!!!!!!!!!!!!!!!

Dec 24, 2019

The staff is always friendly .

Dec 19, 2019

Enjoyed my visit. It was very helpful.

Dec 11, 2019

courteos friendly staff professional physicians

Dec 4, 2019

It’s a pleasure to work with Dr Schaefer and his staff!! Whenever someone has an issue with their feet, I always recommend Dr Ben!!

Nov 28, 2019

An efficient operation; from initial scheduling, sign in, filling out paperwork, short wait time, the doctor's assistant, the doctor, and scheduling follow-up appt. Thank you!

Nov 27, 2019

Dr Ross is great -- punctual, thorough, explains things well, answers question!

Nov 14, 2019

These ppl are awsome!!! Help there patients every way they can, plus they "FIX" whats wrong.

Nov 13, 2019

I love this place. dr schaffer is amazing

Nov 13, 2019

Excellent first visit. I look forward to continuing.

Nov 8, 2019

Simply could not ask more from any provider!

Nov 5, 2019

First time to this office . I was very impressed with the front office when I got in . Very busy place . Every one met me with a smile and to me that was worth so much

Oct 30, 2019

Awesome place! Nicest staff in town. Terry and Stacie are like family. I trust everyone in this office. A model Drs Office

Oct 22, 2019

Felt at ease throughout my appointment in registration, Dr. Assistant review, Dr Shaver evaluation and personal remedy, conversations, scheduling and attentive shoe store assistant!

Oct 22, 2019

Was seen at appointment time and service was fast and great work.

Oct 16, 2019

Excellent care. Staff friendly and Dr. Ben Shafer is the best. Explains everything. Thanks.

Oct 11, 2019

yOU have got to be the number one place for foot and ankle. an awesome place for people that care about their health. I speak to people about the professional work that is their,from the office workers to the docters. Thanks for careing.

Oct 10, 2019

Very friendly throughout the whole visit. Dr. Evan Ross has always very kind and gentle and concerned as to what was going on.

Sep 27, 2019

I love Dr. Schafer! He always is soft spoken, always happy to see you, takes care of all of your issues, and goes beyond what he needs to do to help his patients! Very caring and kind doctor! Very mannerly! Very few of these kind of doctors left in the city of Louisville!

Sep 20, 2019

Very impressed with the doctor and staff.

Sep 18, 2019

Dr. Schaefer was was very professional, friendly, and informative. The process was swift but thorough.

Sep 18, 2019

Dr. Schaffer is possibly one of the best physicians I have ever seen! He is extremely knowledgeable and cares for his patients! Office was clean and all supporting office staff were considerate and excellent at their positions as well!

Sep 13, 2019

I had not seen Dr. Shaffer in several years but wasn’t experiencing any foot problems. I developed plantar facititis and saw him. He diagnosed the problem and was thorough and professional as were all his team members.

Sep 10, 2019

We miss having a TV playing in the waiting room.

Sep 10, 2019

Loved Dr. McCullar. Great addition to the office. Very personable and professional.

Sep 6, 2019

Dr Shaffer is the BEST. He does what is needed and no more--no pressure to buy "extras"--and he is always attentive and professional. I wouldn't consider going elsewhere.

Sep 6, 2019

The Drs, nurses and staff are phenomenal. They listen and are caring.

Sep 5, 2019

considering i was a day early for appointment, the staff adjusted and everything went fine.

Sep 4, 2019

Office was clean, staff was nice and the doctor explained everything clearly

Aug 29, 2019

I love this place! Great doctors and customer service

Aug 26, 2019

The doctor and staff were all thorough, knowledgeable, efficient, and kind.

Aug 23, 2019

Very nice staff grate place

Aug 11, 2019

Great presence. I hope you continue to advertise your doctors and staff to the Louisville community. You all have great patient service.

Aug 9, 2019

Got the appointment on short notice and had wonderful service throughout the visit. Prompt and effect.

Aug 8, 2019

Everything went as usual very Good

Aug 6, 2019

This is my second overall experience with Commonwealth Foot and Ankle as I had to be seen there for a different issue three years ago. Staff is super courteous and nice. Everyone was prompt, and it only took me a few days to get an appointment, and the issue was with my schedule, not theirs. The podiatrist examined my feet and x-rays and let me know what was going on and how best to proceed. It was a good experience. I would recommend Commonwealth Foot and Ankle to others.

Aug 2, 2019

Prompt, knowledgeable, helpful, practical

Jul 25, 2019

Very good experience and will recommend others and will return myself as well

Jul 16, 2019

Friendly, professional and efficient. Can’t ask for more. Dr Ben explained everything and even took a photo with my cellphone so I could see the affect area on the bottom of my foot.

Jul 4, 2019

Dr Ross is always so good with our kids! Appointment times are prompt and service is friendly.

Jun 19, 2019

Dr. Ross was very through and knowledgeable. I liked the way he explained things.

Jun 11, 2019

Everyone at the office is very kind and helpful. Glad i was referred here for my diabetic foot care.

Jun 4, 2019

I’ve been seeing Dr. Schaffer for over 20 years. He is awesome. As well as his practice. Everyone is always helpful, courteous. And professional!

May 31, 2019

Very friendly and professional staff. Dr Schaffer was very kind, considerate and immensely helpful. I recommended Dr Schaffer to a co-worker the day following my visit.

May 24, 2019

I thought the doctor was very good.

May 17, 2019

Friendly and knowledgeable

May 10, 2019

Staff was super friendly and professional. Dr. Schaffer was FANTASTIC! Will be glad to recommend Commonwealth Foot & Ankle to anyone who wants information.

May 10, 2019

Great service,very professional,

May 9, 2019

Dr Schaffer was very knowledgeable. A bit hurried and spent alot of time looking at xrays and making "figure" notes. I would have liked a little more time focusing on my questions. I may not wait a year to follow up and spend time on questions. Valued his knowledge.

May 9, 2019

Dr Shaffer is special with his skill and being concerned for my well being

May 1, 2019

Dr Schafer is great and very knowledgeable. Most all staff are great. Greatest issue was a 2hour wait

May 1, 2019

I called Commonwealth Foot & Ankle Center as I was having a lot of pain in my right heel and a friend recommended Dr. Schaffer. They were solidly booked, but the office assistant was helpful in calling me back to advise there had been an appt. cancellation so I got in within a couple of days. The x-ray staff member was efficient and friendly. Dr. Schaffer was very thorough, pinpointed my problem, and educated me on the cause and treatment. I will be following up with him in a few weeks.

Apr 25, 2019

Personal was very friendly and so was the Doctor 👨‍⚕️ will recommend.

Apr 17, 2019

I was very satisfied with treatment received.

Apr 17, 2019

Was vey courteous, an friendly, knowledgeable, the dr. was down to earth, really liked him.

Apr 13, 2019

Have always had a good experience since I started coming to your office. People are always friendly and helpful. Doc Schaffer knows hi stuff and has been a great help for me working on protecting my feet from diabetes related problems.

Apr 12, 2019

Dr Schaffer was very friendly and knowledgeable, he took time to explain my foot problems; he offered suggestions on what would help with my foot pain and what was causing the problem. I really liked him and felt that he really cared. His staff was very friendly as well.

Apr 12, 2019

Everything professional. Felt very well cared for.

Apr 11, 2019

Everyone in the office was very professional and polite. Dr. Shaffer is GREAT! So happy I found someone who knows what they are talking about and cares for his patients like FAMILY. You dont feel like a number or a paycheck! THIS OFFICE is FANTASTIC~

Apr 9, 2019

Friendly front desk. On time efficiency ~thank you

Apr 8, 2019

Staff very friendly a d helpful Looking forward to seeing you again soon.

Mar 25, 2019

I have had excellent care and recommended these doctors to several friends and family members.

Mar 22, 2019

From the front desk at sign in.... to the evaluation with Dr. Schaffer and the closure with his assistants, every one is professional, knowledgeable, considerate and thorough. Dr. Schaffer has completed two bunion surgeries for me. He has also done numerous other successful procedures in his office that have given me pain relief.

Mar 21, 2019

Top knoch ,service is preformed and off U go feeling good with Happy Feet in & out that’s it

Mar 20, 2019

You have helped me twice with my ankle so that I can walk without pain.

Mar 13, 2019

Physicians and staff provide excellent care with concern.

Mar 12, 2019

Really nice staff Everything explained clearly

Mar 12, 2019

5stars Dr Schafer was very nice and did a excellent job removing my in grown toenail and talked to me and explained to me about Type 2Diabetes

Mar 1, 2019

Dr Schaffer was incredible. He performed a thorough exam walking me through every step of his diagnosis. He answered every question before I even had a chance to ask it. I feel fortunate that he was the one my primary doctor referred me to.

Feb 28, 2019

Everyone very nice to me !!

Feb 26, 2019

Dr. Shaffer is very thorough and knowledgable. Always gives me all the options available and is never rushed.

Feb 20, 2019

prompt service, friendly people, helpful advice.

Feb 14, 2019

I’ve been a patient of Dr. Schaefer ‘s for a number of years now and so were my parents, staff is always friendly and professional as well as personable

Feb 13, 2019

Good friendly people who really take their time with you.

Feb 12, 2019

Love Dr. Schaffer. He is very personable & explained what was going on with my foot. He gave me a shot in my foot that I hardly felt & gave me some excercises to do. The shot has really helped the pain.

Feb 11, 2019

Thank you for great service and friendly atmosphere. I always enjoy my visits.

Feb 8, 2019

Everything about the office is great. A doctor who explains everything and an excellent staff who are most kind and helpful.

Feb 1, 2019

very professional and supportive

Feb 1, 2019

Dr. Kyle is a fabulous doctor! I am very sorry he is relocating to Alabama. His entire staff is great! He explained everything to me in detail and was so caring.

Feb 1, 2019

Dr. Kyle is amazing and we just love him. We hate to see him leave but understand why. He's been very nice and very understanding of our situation. He always brings a smile! We only had trouble with one staff member. A short blonde hair girl with glasses was quite rude with myself and my husband when we both had an appointment this past Friday. She assumed things and wasn't at all like at the other very friendly staff. It's not the first time. Maybe an off day.

Jan 28, 2019

This is a good place very very good Doctors and nurses

Jan 24, 2019

Doctor & staff were friendly and knowledgeable. The waiting time was reasonable and the doctor's instructions were clear and easy to understand and follow. The doctors here are preferred providers under my Humana Medicare advantage plan, which is a major reason why I came here.

Jan 21, 2019

Trying to ascertain why my friends kept commenting on my "limping," I suspected it was a bi-product of radiation treatments of two years ago. When I told my family physician, he suggested that there may be a localized foot problem, one that could be remedied by Dr. David Kyle of the Commonwealth Foot and Ankle center. I immediately made an appointment, and during that visit X rays were made, followed by Dr. Kyle's analysis of what needed to be done. In a few minutes he remedied the situation, and my progression back to a normal walk was begun immediately. The first meeting of Dr. Kyle was most pleasan. He treated me more as a friend than a patient.

Jan 21, 2019

All is good and well coordinated.

Jan 10, 2019

Dr. Kyle is awesome! He's kind, funny and listens to everything you say.

Jan 3, 2019

Dr. Schaffer is the best....and the staff is great!

Dec 29, 2018

Had been seen for foot surgery in the past, so there was no question as to whom I would see for my present foot problem. My only concern was being told two arrive 15 minutes early as I would be a new patient due to the length of time from my previous appt. I arrived 15 minutes before my appointment time of 7:45 only to find that the office doesn't open until 8:00 am. Confusing!

Dec 18, 2018

Dr. Schaffer very pleasant and takes the time with you if you would have questions or concerns.

Dec 14, 2018

The office staff is very helpful. Dana helped me is a stressful situation.Thanks to everyone for being so welcoming.

Dec 12, 2018

The staff is very caring.

Dec 7, 2018

Individuals are seen on or very close to their appointment time, Dr. is attentive to your issues and questions.

Dec 6, 2018

Very friendly and helpful doctor and staff. With everyone’s busy schedule I appreciate that the procedure was completed the same day; this saved me from leaving work on another day, saved my time, and saved me another co-pay. I was most impressed with the service.

Dec 6, 2018

Dr Kyle is a great Dr. I have 100% confidence in him

Dec 3, 2018

These people are the BEST!!!!

Dec 2, 2018

Best ever care with a smile

Nov 26, 2018

It has been a blessing for my “feet health” since finding Dr.Benjamen Schaffer I can’t say enough good things about him. Dr Schaffer is compassionate and patient, and listens to a patients concerns and issues. I took my feet for granted for so many years but not any more. I have learned so much from Dr Schaffer and my overall foot conditions have subsided. My feet feel great, Dr Schaffer is a credit to his profession. His assistants are caring, patient and answer all questions you have. I recommend Dr Shaffer to friends, family and acquaintances who have any foot, toe, or ankle issues.

Nov 26, 2018

Dr. Ross and his staff take great care of their patients. I would 100% recommend them for any and all your fort and ankle needs. Philip Polson Happy Patient

Nov 21, 2018

I am very pleased with the care and service that I receive from Commonwealth foot and Ankle, and recommend them to anyone I know with foot problems. Benjamin Schaeffer and his staff are very friendly and time efficient. What I think I like best is how Dr. Schaeffer educates me about my feet and foot care, and how he takes the time to explain everything to me in a way that I understand.

Nov 16, 2018

Office staff and Doctor Schaffer ... always very professional and exceptionally knowledgeable! Thank you.

Nov 15, 2018

Dr. Kyle did thorough check up for my feet and explain me in detail about what is causing the symptoms Dr. kyle is very friendly , patience and spend good time to check my feet . Staff was very friendly.

Nov 8, 2018

In sending reminders it's a little overkill. Because I get about 3 reminders about it.

Nov 8, 2018

Dr Kyle is wonderful at making you feel at ease and does his best to not inflict any more pain on you, which is not always easy when needles and feet are involved. The support staff in the clinic, especially those at the front counter, are awesome at what they do. I've had some really horrible experiences with foot doctors, but I feel fortunate to have found this place and won't go anywhere else now.

Nov 1, 2018

Saw patient quickly. Staff helpfull, doctor knowledgeable. Great experience

Oct 25, 2018

Dr. Schaffer is outstanding. I've already recommended several friends to see him. The service is excellent, friendly and courteous

Oct 24, 2018

very happy that I want there

Oct 23, 2018

Dr. Kyle was delightful and refreshing.

Oct 18, 2018

Love working with Dr. Ross

Oct 16, 2018

I have been going to Dr. Ben Schaffer for years and he is a top doctor and I have recommended him to lots of friends and relatives. All the staff is very friendly!

Oct 16, 2018

Awesome Doc and very friendly staff

Oct 16, 2018

I thought we had a frank, honest discussion of my foot problems, and Dr Shaefer was frank about my options. He listens, and was very helpful about my fulfilling my options, like souces of good footwear. As I was leaving I had another question an ancillary problem I have, and he came out to the exit desk and took the time to provide some helpful information. I was also impressed by the professionalism of the staff!

Oct 12, 2018

Everyone is friendly, courteous, & professional, from the excellent front office staff, to the nurses, & doctors. I have Dr. Kyle, who is magnificent.

Oct 11, 2018

The entire office staff along with Dr Schaffer were very friendly and professional. Dr Schaffer was fantastic!

Oct 9, 2018

Great appointment! Chandra and Dr. Schaefer were wonderful!

Oct 5, 2018

Dr Schaffer is the BEST! I also had my nails cut and Dremmeled and my feet have never felt better. So much nicer than what a nail salon does as a pedicure, although this was just a nail trim, not the soaking, etc of a salon process. I'll never go back to any of them; believe me, I've tried a bunch. OK, that was about the last visit, but previous times I've seen Dr Schaffer for foot issues and couldn't have been more pleased with the whole experience. He never tries to "sell" me anything else; just deals with whatever I've come in for--from ingrown nails to plantar fasciitis.

Oct 3, 2018

So glad I found this office online. Dr. David and staff was awesome!

Oct 1, 2018

Everyone was very nice. The doctor was very informative and discussed options. Before perfoming procedure.

Sep 13, 2018

Dr. Ross was great. Explained everything to me about my situation

Sep 13, 2018

Very good visit for first visit

Sep 12, 2018

Dr.Ross and his team were very professional and did a great job of explaining the treatment.

Sep 11, 2018

It is always a pleasure to see Dr. Kyle. My foot feels great and I only waited for 30 minutes this time. Thanks for your help.

Aug 29, 2018

Dr. S always takes the personal approach to foot care.

Aug 27, 2018

Very professional and courteous.

Aug 27, 2018

Dr Kyle and staff was great! Pain in my foot is gone!!! Thank you

Aug 26, 2018

Staff was nice and friendly. The doctor is very knowledgeable about what is going on with my foot, from the first visit.

Aug 20, 2018

Dr Schafer is always couteous, friendly and professional. Very straight, to the point and knowledgeable. Would recommend to any one needing a foot or ankle doctor.

Aug 18, 2018

I love coming to the office. Staff is so nice and very helpful.

Aug 16, 2018

Very pleased with my service except for the waiting time. Appointment time 9:45am, but did not get in until after 11:00am. Much too long a wait.

Aug 7, 2018

Always prompt good customer service.

Aug 7, 2018

I like Dr. Kyle! He has always put me at ease.

Aug 2, 2018

Your office and clinical staff are attentive, courteous and proficient. Dr. Kyle is an excellent podiatrist, knowledgeable, efficient and has the best bedside manner ever!!!!!

Jul 31, 2018

Dr Schaffer is an excelllent doctor!!

Jul 20, 2018

Service great. Waiting time, none.

Jul 12, 2018

I was so impressed with Dr Schaffer's bedside manner and technical skills. I walked out of the office pain free and have eased into recovery the same way. I would highly recommend him and his staff. They are a professional and friendly group of people.

Jul 9, 2018

All great! Dr. Schaefer and his staff were great in all respects.

Jul 9, 2018

The lady that clipped and filed my toe nails was Alexis and she was very good, the best in a long long time. Anybody that I would send to you I would tell them to ask for Alexis.

Jul 3, 2018

Excellent Office and Staff

Jul 2, 2018

The staff & Dr Kyle were courteous & efficient. Dr Kyle offered explained the nature of my injury, the correct use of the devices he prescribed and answered all my questions.

Jun 30, 2018

Dr. Schaffer And his staff are the best. They treat me as if I were their only patient. Thank you all.

Jun 27, 2018

Love Dr. Kyle! He is very friendly and knowledgeable. Nice staff and clean office.

Jun 25, 2018

Always professional and the atmosphere is never stressful

Jun 24, 2018

Dr. Kyle is awesome!! I love his down to earth attitude and genuine caring talks. Now if I can just get him to work on that singing voice! LOL! Seriously a great group of people!

Jun 22, 2018

Doctor Ross and all staff could not be nicer, smiles and happy

Jun 19, 2018

For service involving Dr Kyle I would recommend him to everyone. For service involving the shoe store I would never recommend anyone.. It seems this office is suffering growing pains. They need to bite the bullit and grow with the flow instead of making do with what they have. For that reason they lost a star this time around.

Jun 16, 2018

Great operation, Dr Kyle has a great staff and he has wonderful bed side manner. He is a friend.

Jun 13, 2018

They were onetime and efficient in all areas

Jun 12, 2018

It was very nice being treated with dignity and respect by your doctors and staff I was very comfortable and dr. Shaffer is great and I love his personality and I felt very comfortable with him as well as I did all the staff. I would definitely recommend your office to anyone and let them know that Commonwealth is the place to go. Thanks again...😁

Jun 12, 2018

Foot care is very important to me because I have long term diabetes. I don’t trust anyone but Commonwealth with that care.

Jun 11, 2018

Friendly staff, short wait time, friendly doctor!

Jun 11, 2018

This was a very pleasing appointment. The atmosphere was pleasant and so were the staff. Everyone seem very joyous. Looking forward to the next visit.

Jun 7, 2018

Excellent experience. Dedicated staff and doctors.

Jun 4, 2018

Always excellent treatment and caring people involved.

Jun 2, 2018

Thanks for your service Dr.Schaffer

Jun 1, 2018

Dr.Ross is very nice. He seen to know his stuff.

May 31, 2018

The only complaint I would have is the wait time. My appt was at 10:45 and I was brought back at 11:15 but did not see the dr until 12:30

May 31, 2018

Friendly staff. Love Dr.Kyle.

May 28, 2018

Very informative and professional.

May 28, 2018

Dr Schaffer - your staff was very friendly, informative, helpful and full of smiles! I had a very nice experience at your office. It was my first visit.

May 25, 2018

The nursing staff is wonderful (very friendly), and Dr. Kyle has THE best bedside manner than any physician I've ever seen! He's very patient in explaining conditions and procedures, and ensures that you have no questions or concerns before he leaves the exam room. Appointments are set up where wait times to be seen is very short. Commonwealth Foot and Ankle rocks!!

May 24, 2018

Dr. Kyle is very nice and is trying to solve my foot problems, but no luck so far. Would like to see Dr. Schafer, but don't want to cause any problems by doing so.

May 24, 2018

Doctors are caring and explain your condition in understandable terms. Providing excellent care..

May 23, 2018

Dr. Shaeffer is the greatest. Love him.

May 20, 2018

Getting appointment is hardest part, once inside, check in is quick, usually called back to treatment rooms within 5-10 min. Staff is courteous, friendly, helpful, Dr. Shaffer has a good sense of humor in addition to being an outstanding podiatrist.

May 19, 2018

This is by far the best experience I have had at any similar Doctor's office. Excellent work from Dr. Ben Schaffer - he is truly the best in his field. I highly recommend this office.

May 17, 2018

Thanks! I already referred a friend! The service I received from all the staff was excellent. Dr Schaffer always makes sure I understand my medical condition and is very innovative in constructing inserts that help my condition and making suggestions for my care.

May 17, 2018

very good keep up the good work

May 17, 2018

The office staff was friendly and efficient as was the doctor. The main problem was the wait time of 1 hour and 40 minutes.

May 14, 2018

Visit was excellent with all questions answered and a complete explanation for my condition was explained to me. Dr Ross was very thorough in his explanation of my condition.

May 11, 2018

Dr. Kyle is AMAZING! He has helped me so much with my recent problems and even with having a reaction he was quick to act and he truly cared about what was going on. I would never go to anyone else! During my visits he is always so cheerful happy and caring. His singing throughout the office and during procedures makes everything better and really lights up the atmosphere!

May 11, 2018

Friendly, professional staff from the front desk, the assistant and the shoes department everyone cares. Including the Dr Kyle, never without a smile along with a concerning attitude towards the patient!

May 10, 2018

Dr. Ross and his staff are excellent. I’m so glad I found them. Very Thorough, very caring and very attentive. I recommend their office 100%.

May 10, 2018

The wait for medical service was rather long.

Apr 26, 2018

Dr.Ross is a very good and professional guy, caring for all of his patients. I’m glad to be one of his clients and his team is awesome...

Apr 26, 2018

I always have a good visit when i come

Apr 20, 2018

Office staff and Doctor

Apr 19, 2018

Dr. Kyle is amazing. Makes you feel at ease, easy to talk to & understand

Apr 17, 2018

Love interaction with Doctor and staff.

Apr 16, 2018

I always trust Dr. Ben and his staff!!

Apr 16, 2018

Dr. Shaffer is simply the best!

Apr 16, 2018

The staff and Doctors are awesome. Dr Schaffer is the best.

Apr 15, 2018

Great office. Great doctors

Apr 12, 2018