Comfort Dental Weymouth

Dr. Jessica DeSouza

Star Star Star Star Star 42 Reviews

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Reviews

StarNo StarNo StarNo StarNo Star Money Hungry Dentist Office —    (Patient since 2021)

This is not a dentist office I would recommend to anyone wanting dental care without feeling like you are only provided care for your money... I was glad to find a place that offered all services for dental work from cleanings to root canals to wisdom tooth extractions, but I realized shortly after arriving there that this office is just “money hungry” and that is probably why they offer all of these services in-house. I read reviews prior to my appointment about this being the case, but tried to give them the benefit of the doubt. Unfortunately, those reviews were right. I went in for tooth pain and I knew prior to being seen that I needed to have my wisdom teeth removed. I was told by 2 previous dentists that my wisdom teeth were impacted and that was why they needed to come out. Wisdom tooth surgery is something that can be covered by dental AND health insurance if deemed that they are impacted or medically needed to come out. At Comfort Dental, they refused to even try to submit a claim to my health insurance claiming they were “not impacted” (this was a lie and they just wanted more money). Regardless of them being impacted or not, insurance should still cover their removal if it is deemed that medically they need to be removed. I was also told I needed 2 root canals and they wanted me to pay over $8000 out of pocket (after dental insurance was applied) that day to have any work done. I said I could not afford that and needed to go home to go over my options. As I was getting ready to leave, I knew I would not be getting any dental work done due to the outrageous cost so I asked if I needed to be worried about a tooth infection in the meantime. They had to bring the dentist back in to answer that question and he said it was “obviously” infected (as if this should have been common knowledge). I had to ask to be prescribed an antibiotic to fight the said infection. He was not going to tell me I had an infection to be worried about. Waste of my time...


StarStarStarStarStar Excellent —    (Patient since 2014)

Always an excellent positive experience at Comfort Dental. Highly recommend.


StarStarStarNo StarNo Star A little frustration —    (Patient since 2019)

Here is my frustration: I spoke with someone on Friday, confirmed my appt and completed the covid questions. I was called 4 times on Saturday and my emergency contact was also called to confirm my appt. Confirming an appt is not an emergency, so that's inappropriate. And why was I being called when I'd already confirmed? So that was a lot to deal with.


StarStarStarStarStar Review of Practice and Implants Done —    (Patient since 2013)

My relationship with Comfort Dental in Weymouth Landing began with a consult for dental implants. They used very high-tech x-ray/scans to determine what I would need. What I liked is that the whole process from consult to post-surgical was handled in one place by one team. Dr. Moghaddam and assistant Angie work together so well. I felt confident in their abilities with every step. Also, met with the hygienist Helen yesterday and made sure that I was doing everything I could to take care of the implants. Whether it's an individual tooth or implants for bridge support, you will be very happy with this procedure and especially with this practice. If it's something that you think you might need or want, get in touch with them. I am so glad that I got this done! So what are you waiting for?? Also want to add that financing is available. Thanks, Comfort Dental !!


StarStarStarStarStar I was really disappointed at the time I had to ... —    (Patient since 2015)

I was really disappointed at the time I had to wait . My appointment was at 330 and I was told to wait in my car and someone would call me. At 345 I called and was told I could come in. I waited another 15 mins and then was called in. It was now 4pm. I waited in room for another 35 mins and then Dr McGovern came in. She was very apologetic but my point in writing this is nobody came to tell me anything. I totally understand emergency s happen but to be waiting in a room for almost 40 minutes without anyone offering an explanation is not nice.my appointment was at 330 and I was not seen until almost 440.


StarStarStarStarStar Patient. —    (Patient since 2013)

All the staff at comfort dental Weymouth Massachusetts, always very courteous, friendly, caring and compassionate!!! I would highly recommend them to anyone who needs dental work done. WO


StarStarStarStarStar Good morning,I had an appointment in March, t... —    (Patient since 2020)

Good morning, I had an appointment in March, then I postponed it to April, and June. During this time, we had a phone conversation with Dr. Moghaddam regarding my tooth treatment. After that, we found that it may be a good place for my husband tooth treatment as well. Hence, he made an appointment on June & came there for treatment. During our first visits, I asked the cashier about the referral bonus, however, she did not tell me anything about the interval between my appointment and his. Nevertheless, after out teeth treatments, my husband and I claimed for the referral bonus. However, the office declined our requests. So, it is not our fault, but the cashier's. If we knew about that, we prefer to come to the dental clinic in different days. Meanwhile, we believe that my real appointment was in March and there is an interval between my appointment and his. As long as we spend more than $1300 for dental treatments, we expect to receive the referral bonus. Besides, we received a couple of emails from your dental clinic regarding "Friend referral". So, my question is, if we don't receive our referral bonuses, how can we rely on this message to refer our friends without any bonus. We hope that you will give us the promised bonus. Thank you. Mohammad Niknejad


StarStarNo StarNo StarNo Star Referral bonus —    (Patient since 2020)

I had an appointment in March, then she postponed it to April,& June. During this time, we had a phone conversation with Dr. Moghaddam regarding my tooth treatment. After that, we found that it may be a good place for my husband tooth treatment as well. Hence,he made an appointment on June & came there for treatment. During our first visits,I asked the cashier about the referral bonus,however,she did not tell me anything about the interval between my appointment and his. Nevertheless, after out teeth treatments, my husband and I claimed for the referral bonus. However, the office declined our requests.So,it is not our fault, but the cashier's. If we knew about that, we prefer to come to the dental clinic in different days. Besides, we received a couple of emails from your dental clinic regarding "Friend referral". So, my question is, if we don't receive our referral bonuses,how can we rely on this message to refer our friends without any bonus.


StarStarStarNo StarNo Star Referral bonus —    (Patient since 2020)

Good morning, My wife had an appointment in March, then she postponed it to April, and June. During this time, we had a phone conversation with Dr. Moghaddam regarding her tooth treatment. After that, we found that it may be a good place for my tooth treatment as well. Hence, I made an appointment on June and came there for treatment. During our first visits, I asked the cashier about the referral bonus, however, she did not tell me anything about the interval between my wife's appointment and mine. Nevertheless, after out teeth treatments, my wife and I claimed for the referral bonus. However, the office declined our requests. So, it is not our fault, but the cashier's. If we knew about that, I prefer to come to the dental clinic at least one day later than my wife's appointment. Meanwhile, we believe that my wife's real appointment was in March and there is an interval between her appointment and mine. Besides, we received a couple of emails from your dental clinic regarding "Friend referral". So, my question is, if we don't receive our referral bonuses, how can we rely on this message to refer our friends without any bonus. We hope that you will give us the promised bonus. Thank you.


StarStarStarStarStar Good experience —    (Patient since 2013)

As usual the whole staff was helpful, thorough, and professional. Ana is a gem who is thoroughly acquainted with my history and quite interested in my overall health. Her recommendations are realistic, and her follow-up is comprehensive. She works very well with Dr. McGovern, and I have full confidence in the whole team. No one jumps for joy at the dentist's office, but I'm satisfied -- that's what counts.


StarStarStarStarStar  —    (Patient since 2020)

I had a tooth that I procrastinated on fixing for 16 years. They were professional and laid out all my options. Then got right to work fixing it. So much better now.


StarStarStarStarStar professional staff, great customer friendly,  —    (Patient since 2013)

professional staff, great customer friendly,


StarStarStarStarStar Semi Annual Dental Cleaning —    (Patient since 2015)

Great experience as always. From friendly check-in with the Office Assistant to being greeted by the Dental Hygienist in a friendly and timely manner. Highly recommend Kerry Romig for her wonderful personality, professional & thorough dental cleaning and overall knowledge.


StarStarStarStarStar Excellent customer service and super technician... —    (Patient since 2013)

Excellent customer service and super technicians


StarStarStarStarStar I have never been a fan of the dentist but comf... —    (Patient since 2019)

I have never been a fan of the dentist but comfort dental changed my mind! The entire staff was very helpful and kind explaining everything they were doing and what the care plan would be.


StarStarStarStarStar I found Comfort Dental to be very caring and su... —    (Patient since 2019)

I found Comfort Dental to be very caring and supportive. I am looking forward to completing my treatment so I can have the smile I have always dreamed of.


StarStarStarStarStar Kristin is the best!  —    (Patient since 2015)

Had a great cleaning with Kristin! She was friendly, very kind, and as usual-- did a great job cleaning my teeth! Thanks, Kristin!


StarStarStarStarStar Very good dentists and dental hygienists. —    (Patient since 2014)

Very good dentists and dental hygienists. Dr K and Stacy are great.


StarStarStarStarStar I love you guys, so friendly! Dr. McGovern is a sweetheart. All the techs and front office people ... —    (Patient since 2013)

I love you guys, so friendly! Dr. McGovern is a sweetheart. All the techs and front office people are wonderful.


StarStarStarStarStar Beauty Advisor, Kohl's Hingham, Massachusetts —    (Patient since 2013)

I would highly recommend Doctor Cynthia McGovern, DDS, for a consultation on any dental concerns you may need. Dr. McGovern is an outstanding dentist and provides the best dentist work that I have had through the years. She has helped me replace and correct my missing teeth and broken teeth. Dr. McGovern has my full trust as a patient and I know that Dr. Moghaddam's staff at Comfort Dental really cares about each and every patient and wants the best possible solution to every dental problem. I have a full set of teeth, with no missing teeth in my mouth, and I can tell you that it is a wonderful feeling. Because of Doctor McGovern and the staff at Comfort Dental Weymouth, I have a healthy and happy smile!


StarStarStarStarStar Very happy and Impressed with strategy in my care plan as well as the skill in their practicioners... —    (Patient since 2013)

Very happy and Impressed with strategy in my care plan as well as the skill in their practicioners.


StarStarStarStarStar Everyone is great. Caring and understanding. Patient and in tune with clients needs. ... —    (Patient since 2016)

Everyone is great. Caring and understanding. Patient and in tune with clients needs.


StarStarStarStarStar I love Lisa she's amazing. The entire staff there are always welcoming... —    (Patient since 2016)

I love Lisa she's amazing. The entire staff there are always welcoming


StarStarStarStarStar Excellence service. Nice personal very convenience location.... —    (Patient since 2016)

Excellence service. Nice personal very convenience location.


StarStarStarStarStar  —    (Patient since 2013)

The whole staff is great. Always cheerful and listen to my bad jokes.


StarStarStarStarStar  —    (Patient since 2013)

Wonderful caring staff at comfort dental. Been going to them for years.


StarStarStarStarStar Happy I accompanied a friend to her dentist.  —    (Patient since 2016)

Let's face it, the dentist's office is not a place you want to visit. The difference here is that the dentist, the hygienist and the staff made the visit enjoyable. I don't think I have ever recieved a cleaning like I did on my first visit to this office. I have already recommended someone and am going to be getting braces. Something I didn't think was possible due to cost. I recommend without reservation!


StarNo StarNo StarNo StarNo Star Dissapointment  —    (Patient since 2016)

Between setting up my appointment, figuring out the insurance, and communicating between the front desk and the actual doctors - my first (and last) visit was very disatisfactory. The front desk originally told me that I could have a root canal the day of my visit. Upon my visitation, I found out shortly after that I could not have the root canal that day, nor even the next day, but a week later. The front desk was also very confusing and could not accurately tell me what % of my bill would be covered by my insurance. The office smelt very bad. It smelt like old perfume and I would be very surprised if I was the first visitor to make issue of this. Overall, there is a lack of communication between the front desk and the doctors. The front desk should undergo a little more training before assisting customer or have some one next to them so that they can appropriate respond and answer questions. I had an extremely satisfactory day with Stetson dental and transfered.


StarStarStarStarStar Great service, a usual... —    (Patient since 2013)

As usual Ms. Sousa and Dr. McGovern were most cordial, thorough, and profesional. No one looks forward to visiting the dentist, but these ladies make it as pleasant as possible. My latest visits have been routine (thanks to their care), but when I've needed work to be done, the entire staff has always been great. I recommend you highly.


StarStarStarStarStar Excellent care. Great customer service. —    (Patient since 2013)

From my first visit I have been please with Comfort Dental.


StarStarStarStarStar Ana was great! So friendly and made me feel definitely at ease with my dentist anxiety. ... —    (Patient since 2016)

Ana was great! So friendly and made me feel definitely at ease with my dentist anxiety.


StarStarStarStarStar  —    (Patient since 2014)

After leaving my previous dentist eight years ago , i have been going to Comfort dental They are friendly, courteous, and very professional . i am very happy with them and would highly recommend to others .


StarStarStarStarStar Scott Cresswell  —    (Patient since 2016)

I am very happy with the service you provide and the friendliness by which you do it. I hope you are able to convince my insurance company to provide for the additional work I need done. Again, thank you.


StarStarStarStarStar Lisa is the best! —    (Patient since 2014)

Lisa is the best! She made me feel like a new women after my visit. It is essential that I take good care of my teeth as I had so much tarter tot build up before I met her:) She educated me on great toothpastes, mouthwash to use and how often I should floss between meals to keep my teeth and gums healthy. She is a great asset to your team and a huge blessing to those who meet her.


StarStarStarStarStar When I was a kid I had a couple of really bad experiences at the dentist. Needless to say I got th... —    (Patient since 2013)

When I was a kid I had a couple of really bad experiences at the dentist. Needless to say I got the courage to finally go back. The staff, Jessica being one of them is great and extremely professional. I can't thank Dr McGovern enough and Brenda for bringing my smile back. They're the best!!


StarStarStarStarStar Despite mix up on appointment  —    (Patient since 2013)

Despite mix up on appointment (they left me a message to reschedule and when I did, they changed it back without notice to me) I met with new staff and received great service, thorough and friendly.


StarStarStarStarStar I was well taken care of. Thank you... —    (Patient since 2013)

I was well taken care of. Thank you


StarStarStarStarStar  —    (Patient since 2013)

As always, my experience at Comfort Dental was outstanding. Very professional and caring staff.


StarStarStarStarStar Making the switch —    (Patient since 2013)

When I first made the switch to Comfort Dental, the most immediate positive was the competence and the experience of the Dental Hygienists. They are very knowledgeable about dentistry and very good at what they do as well. For a short time, the dentists seem to come and go from the practice which was a bit disconcerting at first but the quality of any dentist that has come to the practice is very high level and they are also very warm people. For a short time, I also had felt that there was a bit of a sales push on a certain level but that has also disappeared. This is a high quality office as far as the work they do and they are all as nice as in any medical place my family has used and I highy recommend this practice.


StarStarStarStarStar  —    (Patient since 2013)

A crown had come loose and I needed to have it recemented. I called in the AM and was taken in that day after work, which I greatly appreciated. It was quick and easy.


StarStarStarStarStar The staff is very friendly & I always leave with a bigger smile than I came with .... —    (Patient since 2014)

The staff is very friendly & I always leave with a bigger smile than I came with .


StarStarStarStarStar Love it here! Super clean & dentists are gentle and friendly! ... —    (Patient since 2014)

Love it here! Super clean & dentists are gentle and friendly!