Comfort Dental

Dr. John Halmaghi

Star Star Star Star Star 170 Reviews

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Reviews

StarStarStarStarStar Very professional and friendly  —    (Patient since 2012)

Very professional and friendly


everyone in the office was great very polite understanding I'm usually very phobic about the... —    (Patient since 2012)

everyone in the office was great very polite understanding I'm usually very phobic about the dentist but I had a very wonderful experience I hope to continue coming there is a patient for very long time thank you for your services


StarStarStarStarStar Andrea the hygenist is very friendly and you can tell she truly cares about her patients —    (Patient since 2012)

Andrea the hygenist is very friendly and you can tell she truly cares about her patients. Monique at the front desk is always willing to help and always has a smile on her face! I would definitely recommend Comfort Dental to my friends and family.


StarStarStarStarStar The lady that clean my teeth was wonderful she was patience and kind to my mouth. —    (Patient since 2013)

The lady that clean my teeth was wonderful she was patience and kind to my mouth.


StarStarStarStarStar At the moment I have no suggestions as everyone that we came in contact was nice friendly and... —    (Patient since 2013)

At the moment I have no suggestions as everyone that we came in contact was nice friendly and knowledgeable about any questions I had.


StarStarStarStarStar Hygientist was very professional and thorough, yet gentel with her cleaning  —    (Patient since 2012)

Hygientist was very professional and thorough, yet gentel with her cleaning process.


StarStarStarStarNo Star patient care —    (Patient since 2012)

I was well taken care of on my teeth cleaning. The hygientist was thorough and kind. Dr. john is always professional and thorough as well. I will keep coming! :-)


StarStarStarStarStar The dentist was wonderful. My family will now be coming to your office —    (Patient since 2013)

The dentist was wonderful. My family will now be coming to your office. However, I still don't understand why I was told to fix my tooth would be 150.00 and when I made a stink it was 9.60. Concerned why I was told that.


StarStarStarStarStar This was by far the greatest dental experience I've had —    (Patient since 2013)

This was by far the greatest dental experience I've had. You guys are the best dental team ever the staff members are polite and they make everything more enjoyable.


StarStarStarStarStar The entire staff was warm and welcoming. My dental procedure was quick and painless —    (Patient since 2013)

The entire staff was warm and welcoming. My dental procedure was quick and painless. Different from what I expected. Great job!


I was very afaid of going to the dentist because of a bad experience, but I felt very comfortable.  —    (Patient since 2013)

I was very afaid of going to the dentist because of a bad experience, but I felt very comfortable.


StarStarStarStarStar World class dental care —    (Patient since 2013)

Service is always professional and friendly.


StarStarStarStarNo Star Comfort Dental visit —    (Patient since 2012)

My visit was fine. I have no complaints.


StarStarStarStarNo Star Receptionist was very pleasant. Everyone was professional and made the experience good. —    (Patient since 2013)

Receptionist was very pleasant. Everyone was professional and made the experience good.


StarStarStarStarNo Star Wisdom Tooth Extraction —    (Patient since 2013)

I had two wisdom teeth extracted on a Saturday an had to fly out of town the next morning. My experience was great. I had minimal swelling and with my prescribed sedation, I didn't feel groggy and was able to resume my normal tasks within a few hours after the extraction. The women at the desk were especially nice during my visit. I had a lot of anxiety before my extraction, but they reassured me everything would be okay. Their comforting words and positive attitudes definitely made a difference during my visit.


StarStarStarStarStar NONE EVERYTHING WAS FINE..  —    (Patient since 2013)

NONE EVERYTHING WAS FINE..


StarStarStarStarStar The front desk associate was extremely professional and pleasant —    (Patient since 2012)

The front desk associate was extremely professional and pleasant. She was on the phone when I entered the office and she acknowledged me by looking at me. After her phone conversation, she greeted me by name and informed me she would let the Hygienist know I was in the office. She also apologized for my wait. I've been a patient at Comfort Dental for many years and have always been treated professionally. If there are any concerns, they are addressed immediately. For years I suffered with severe TMJ and did not get complete relief from symptoms until I received consultation and treatment from Dr. Halmalghi. He and his staff are outstanding! If you suffer from TMJ, you need to make an appointment to see Dr. Halmalghi, he's the best.


StarStarStarStarStar I thought Dr Halmaghi was excellent. He was generous with his time, expertise and honestly. —    (Patient since 2013)

I thought Dr Halmaghi was excellent. He was generous with his time, expertise and honestly.


StarStarStarStarStar Highly recommended dentist! —    (Patient since 2013)

Dr. John and the team are super excellent. Great customer service! This is one of the most highly recommended dentist in town.


StarStarStarStarStar Great experience. —    (Patient since 2013)

Great experience. 15 minute wait due only to my initial patient health history paperwork.


StarStarStarStarNo Star Specific instructions on requirements for taking or stopping specific medications should be... —    (Patient since 2013)

Specific instructions on requirements for taking or stopping specific medications should be explained before procedures (especially extractions).


StarStarStarStarStar My family has been visiting Comfort Dental for about 14 years and we've come to know the staff... —    (Patient since 2012)

My family has been visiting Comfort Dental for about 14 years and we've come to know the staff pretty well. What's better, the staff knows us well and it always makes me feel good.


StarStarStarStarStar Is there a coat hanger in each "work station"? —    (Patient since 2012)

Is there a coat hook in each "workstation"? Max


StarStarStarStarStar Everyone was great. I did have to wait a bit for Dr. John , but that was okay —    (Patient since 2012)

Everyone was great. I did have to wait a bit for Dr. John , but that was okay. Hey, he's a busy guy.


StarStarStarStarStar The girls at the front desk was very helpful in explaining how much my work would cost.  —    (Patient since 2013)

The girls at the front desk was very helpful in explaining how much my work would cost.


StarStarStarStarStar Excellent Visit —    (Patient since 2013)

Great, Staff & Facility every visit is a good one


StarStarStarStarStar Excellent Visit —    (Patient since 2013)

One of the best Dental Offices i've ever been to. Polite, knowledgeable & thoughtful employees make every visit great.


StarStarStarStarStar I received the same high quality service that I have come to expect from this office's dental team —    (Patient since 2012)

I received the same high quality service that I have come to expect from this office's dental team.


StarStarStarStarStar The Hygienist was great! —    (Patient since 2013)

The Hygienist was great! I can't recall her name at this time. But, she shows that she really care about your teeth. And take her time and clean your teeth properly.


StarStarStarStarStar I enjoyed my visit to the office. The Hygienist wa friendly and did an excellent job.  —    (Patient since 2012)

I enjoyed my visit to the office. The Hygienist was friendly and did an excellent job. She explain everything that was being done.


StarStarStarStarNo Star Everyone was very helpful and answered all my questions. The team is great! —    (Patient since 2012)

Everyone was very helpful and answered all my questions. The team is great!


StarStarStarStarNo Star Everyone was very pleasant and professional —    (Patient since 2013)

Everyone was very pleasant and professional. But when cracking a joke (as I do a lot) - they were right there with me.


StarStarStarStarNo Star Everyone was very professional and helpful. Enjoyed my visit —    (Patient since 2013)

Everyone was very professional and helpful. Enjoyed my visit


StarStarStarStarStar My dental technician was excellent, she explained the cleaning service and complications I had... —    (Patient since 2013)

My dental technician was excellent, she explained the cleaning service and complications I had with my 2 cavities. She was entertaining throughout the procedure.


StarStarStarStarStar Great Customer Service —    (Patient since 2013)

They have great customer services


StarStarStarStarStar This has been the BEST eexperience I have ever had, will be bringing my entire family. —    (Patient since 2013)

This has been the BEST eexperience I have ever had, will be bringing my entire family.


StarStarStarStarStar The entire staff in this office are kind, professional, compassionate and considerate of your... —    (Patient since 2013)

The entire staff in this office are kind, professional, compassionate and considerate of your needs. The level of service and treatment I've received have far exceeded any expectations I may of had coming in. Thank You!


StarStarStarStarStar More morning appointments. —    (Patient since 2012)

More morning appointments.


StarStarStarStarStar I felt cared for and welcomed as always. I enjoy coming to my check ups because i know dr —    (Patient since 2012)

I felt cared for and welcomed as always. I enjoy coming to my check ups because i know dr. Halmaghi has my whole health in mind when advising me. Thank you


StarStarStarStarStar Dr. John and staff, you are always great, timely and professional —    (Patient since 2012)

Dr. John and staff, you are always great, timely and professional. Thank you for giving my family(Darren and Sherrice Allen) the best dental care and educating on how to maintain it.


StarStarStarStarStar Dr. John is great! Excellent & courteous staff —    (Patient since 2013)

I met the office manager ( I think) for the first time She was very professional & courteous. All staff have been great dealing w/ my inconsistent visits, they have never treated me different not once. I wouldn't go anywhere else anywhere else for my dental needs. :-)


StarStarStarStarStar Everyone I meet was excellent especially the hygeneist and the doctor they made sure I was clear... —    (Patient since 2013)

Everyone I meet was excellent especially the hygeneist and the doctor they made sure I was clear on everything before I left and gave me confidence they would take care of me.


StarStarStarStarNo Star Other than running late, the appointment was good —    (Patient since 2012)

Other than running late, the appointment was good. The dental hygenist is still very rough when cleaning the teeth (as compared to other offices I have been to), but it does feel like a good cleaning in the end. Dr John was nice and quick and explained an option for a dental mouth piece due to clenching teeth and my bite. However, I am still waiting word from Comfort Dental on whether or not this will be accepted by my insurance company.


StarStarStarStarStar I like this clinic —    (Patient since 2013)

No pain at all. The staff are good and kind. They explained every thing in details and showed me my teeth by video camera. This made every thing clear to me.


StarStarStarNo StarNo Star There was no reception to greet me when I arrived —    (Patient since 2012)

There was no reception to greet me when I arrived. It was 5-10 minutes before someone came from the back to acknowledge my arrival. I think the assistant Antonia was very helpful, he told me what to expect after the procedure and when i got home.


StarStarStarStarStar I was supposed to get a call back regarding my upper denture, what my insurance would pay because... —    (Patient since 2012)

I was supposed to get a call back regarding my upper denture, what my insurance would pay because the computer wasn't working and she was to call me and give me that information, that is all. Other than that, I am very pleased with Comfort Dental and always have been.


StarStarStarStarStar Andrea is a great dental hygenist!  —    (Patient since 2012)

Andrea is a great dental hygenist!


StarStarStarStarStar Dental hygenist  —    (Patient since 2013)

The dental hygenist was very welcoming and friendly. She explained everything that was going on with my teeth. A very pleasent individual.


StarStarStarNo StarNo Star great service —    (Patient since 2012)

Got a call the next day to see how I was doing. Only concern I was misquoted the day before and felt pressure to proceed with the work.


StarStarStarStarStar The service was excellent and everyone was very friendly —    (Patient since 2012)

The service was excellent and everyone was very friendly


StarStarStarStarStar Well I think that u should have some nice mellow music. —    (Patient since 2012)

Well I think that u should have some nice mellow music.


StarStarStarNo StarNo Star Smart Staff -- Would like to see more Client Care/Patient Care —    (Patient since 2013)

The first time I came to Comfort Dental I was not introduced to the staff. I needed to introduce myself to my hygienist. I needed to ask the person on the phone who my hygienist was when I was called to confirm my follow up appointment. It would have made me feel more comfortable as a patient if the hygienist introduced themselves to me and let me know what their role in the clinic was. Overall, I felt I was given a better experience the second time I came. The staff seems very knowledgable and the know how to give good advice and explain the "why" behind their recommendations. What would take it to the next level is learning to build rapport with patients. My intention when looking for a dental office is to find a place that I can continually go to over the next several years -- part of this decision will be determined by how comfortable and welcomed I feel at Comfort Dental.


StarStarStarStarStar Great Job! —    (Patient since 2012)

I'm very satisfied with the experience I have at Comfort Dental.


StarStarStarStarStar I trust the professional recommendations. —    (Patient since 2012)

I trust the professional recommendations.


StarStarStarStarNo Star The visit was great except for the information that i was looking for —    (Patient since 2012)

The visit was great except for the information that i was looking for. When are these braces coming off. Even if the time is approximated.


StarStarStarStarStar Everyone was very nice and friendly.  —    (Patient since 2012)

Everyone was very nice and friendly.


StarStarStarStarStar The hygienist was very knowledgeable and answered all of my questions thoroughly —    (Patient since 2013)

The hygienist was very knowledgeable and answered all of my questions thoroughly. She was very kind and polite even when my hallimeter test returned a "very bad breath" reading. I'm so glad I tried the products as they seem to address the mouth odor but I have an appointment with an ENT specialist to address the root cause.


StarStarStarStarStar Dr. Samaan, is Awesome......so professional, yet approachable —    (Patient since 2012)

Dr. Samaan, is Awesome......so professional, yet approachable. The staff is great, and the office is wonderful....very clean, and comfortable.


StarStarStarStarStar The support staff are wonderful —    (Patient since 2012)

The support staff are wonderful. From the time you are checked in, until the time you check out your are being treated like your the most important person there.


Reply

Thank you, James. We look forward to seeing you again soon.

StarNo StarNo StarNo StarNo Star I was planning to have IV sedation . Is poke to several people and have several X-rays —    (Patient since 2012)

I was planning to have IV sedation . Is poke to several people and have several X-rays.However after several failed phone calls to set up the procedure I have chosen to have dental work at a dentist office that returns phone calls and set appointments timely. Because the staff failed to respond in a timely my insurance has expired for the year causing me the lost of $1,500 insurance coverage for this year. After much discussion with staff on December 19, 2011 @ 12:30 ( my original appointment time was 3:30. I was asked to come in earlier). I also received a Proposed Treatment Plan for this year and next to use dental coverage! "DO trust Comfort Dental to honor there own treatment plan for you. Mad as Hell and will be broke Smile?


Reply

Diana, We saw you for the very first time as a patient on December 19, 2012(not 2011). We have a moral and ethical obligation to make sure that we safely perform procedures such as IV sedation on our patients. To begin with, we would have required a medical clearance from your physician. There were also issues with your insurance as they required a pre-determination which takes four to six weeks prior to performing this procedure. It is completely irrational for you to walk into this office and expect to have a medical procedure requiring a nurse anesthetist to be scheduled within the last twelve days of the year. Considering the holiday season as well, we would be open for eight of those days!! We would never be so irresponsible that we would bypass our patients safety in order to use up the insurance maximum for the year in eight days. You would be best served to find a different office if this is how you expect them to operate. Nanci - Comfort Dental Director

StarStarStarStarStar Antonio, Lisa, Dr. Samman and the Lady that came in to explain the charges were all terrific —    (Patient since 2012)

Antonio, Lisa, Dr. Samman and the Lady that came in to explain the charges were all terrific. I will come back as a regular patient.


StarStarStarStarStar Alysia is new to me and she was accomodating even though I did not take my antibotics —    (Patient since 2011)

Alysia is new to me and she was accomodating even though I did not take my antibotics. efficient and professional.


StarNo StarNo StarNo StarNo Star my frustration is with my first and probably only visit —    (Patient since 2012)

Everyone was very nice however my frustration is with my first and probably only visit. An hour consultation is fine if you would have let me know in advance that I would not be getting a cleaning at my first visit. However...there were 4 opportunities where the staff could have let me know this in advance. My initial phone call to set up the app, 2 reminder phone calls, and when i walked in the door. Imagine my frustration 45min. into the appt when I find out Im not getting a cleaning. Then I get charged full price for a 10min cleaning. I am seriously having second thoughts about returning. No one in my circle of friends/family has EVER heard of such a thing, no cleaning at a cleaning appt?? No one asked me if I wanted or needed the xray's nor did anyone inform me what my financial obligation was for the cost of the xrays. The more I think about this the more upset I get the more i do NOT want to return. Please share this with your administration, customer service needs improvement.


Reply

Hi Lisa. We have a very strict policy at our office: we do NOT offer cleaning appointments for new patients because we don't know what type of cleaning they need. All new patients are advised of this policy and none of our staff members would have changed this policy when making your appointment. We always perform a thorough examination and Xrays for new patients in order to diagnose their cleaning needs as well as their dental problems. You were never scheduled for a cleaning! We reserve over 1 hour for all new patients so that we can get the paperwork, XRays, and examination completed. There are times when the hygienist may have additional time to complete a regular cleaning during this visit, however this is not always possible. We bend over backwards to finish your new patient visit and you also received a regular cleaning, despite the fact that you were over 20 minutes late for your appointment. You were also advised that more comprehensive gum care would be needed for your condition and we advised you that follow up is required. You were offered alternative treatment due to your particular circumstances. We will be more than happy to forward your records to your next dentist since it appears that your expectations are higher than what we can realistically provide . Nanci

StarStarStarStarStar Dr. John and his assistants did something that NO other dentist in my life has ever done —    (Patient since 2012)

Dr. John and his assistants did something that NO other dentist in my life has ever done. They explained clearly how my dental health affects my general health, and how my general health affects my dental health. I always thought I was pretty well versed concerning health issues, but I hadn't a clue about the things I learned in my visits to your office.


StarStarStarStarStar dr & staff very friendly and professional ...nice job —    (Patient since 2012)

dr & staff very friendly and professional ...nice job


StarStarStarStarStar You have a new hygenist that I used for the first time and she is phenomenal —    (Patient since 2012)

You have a new hygenist that I used for the first time and she is phenomenal. I was impressed at how thorough she was in both her cleaning and explantion of her findings. Both her and Dr John gave great recommendations for my treatment and it was an overall pleasant experience (despite that I need to do a better job at my dental care). Good addition to team!


StarStarStarStarNo Star Very Friendly Staff —    (Patient since 2012)

On my first visit I met Liz who was really great. She was very patient with all my questions. On my second visit there was a bit of a miscommunication at the start of my visit but it was quickly resolved. Overall the staff was all friendly and the office was comfortable.


StarStarStarStarStar I would have liked an update on my overall progress for my braces —    (Patient since 2012)

I would have liked an update on my overall progress for my braces. Just a simple conversation about if my progress is visible and if there are any problems. Other than this service was great, staff was helpful


StarStarStarStarNo Star You have small refrigerator in the office —    (Patient since 2012)

You have small refrigerator in the office. No one at the front desk asked me if I would like a bottle of water while I wait. I think one of the staff members should have asked if I would like a bottle of water.


StarStarStarStarStar svetlana klyuvgand-property accountant —    (Patient since 2011)

Thanks for great service! My family is looking a doctor who will take UMR Health care insurance.


StarStarStarStarStar Everything was better than I expected —    (Patient since 2012)

Everything was better than I expected. I have never been to as office that was so as up to date on technology and have avalabilties as soon as this office did. I am VERY sastisfied with this office and will continue to come here. I even made an appointment for my 5 year old son to come next week. Both of the hygenists that I had were very nice, understanding and helpful.


StarStarStarStarNo Star I wouldn't change a thing. The entire staff was professional and friendly —    (Patient since 2012)

I wouldn't change a thing. The entire staff was professional and friendly.The office is nice and state of the art. i Can't wait to get started on my new smile.


StarStarStarStarStar Very satasfied —    (Patient since 2012)

I switched to Comfort Dental because I was unhappy with the quality of work from my previous dentist. So far I have only had root scaling and cleaning at Comfort Dental but the quality of that service has been excellent. My gum pockets have improved greatly since switching to Comfort. The staff is courteous and professional.


StarStarStarStarStar Maybe some more drinks in the fridge —    (Patient since 2012)

Maybe some more drinks in the fridge


StarStarStarStarNo Star I had a new hygienist —    (Patient since 2012)

I had a new hygienist. She was very good and explained how I should be caring for my teeth and flossing daily as well as using a dental tooth pick. She also recommended a power toothbrush that is sold in the office. My only recommendation is to provide the suction a little more often during dental cleaning. Everything else was excellent.


StarStarStarStarNo Star My visit was good as normal —    (Patient since 2012)

My visit was good as normal. The dental assistant made me feel ok and kept me informed of my dental history. I even was able to set up my appointment for my next cleaning.


StarStarStarStarNo Star The visit was fine. I have no complaints. —    (Patient since 2012)

The visit was fine. I have no complaints.


StarStarStarStarNo Star When I went to pay the bill, I wanted to have the option to pay a certain amount on the bill, but... —    (Patient since 2012)

When I went to pay the bill, I wanted to have the option to pay a certain amount on the bill, but I was told I could not. Therefore I had to pay the full amount of $845. Plus I did not receive a printout of the work that was done on my teeth. At my visit, I had that option but I did not understand why not this time.


StarStarStarStarNo Star The hygenist I was with was very helpful in explaining how to work on my home dental care and the... —    (Patient since 2012)

The hygenist I was with was very helpful in explaining how to work on my home dental care and the options that were available to me.


StarStarStarStarNo Star My hygienist did a great job. She just talks extremely loud but very sweet —    (Patient since 2012)

My hygienist did a great job. She just talks extremely loud but very sweet. I would come back to visit her.


I was greeted by Liz who was cheerful and professional. Dr —    (Patient since 2012)

I was greeted by Liz who was cheerful and professional. Dr. John gave me a consultation and the new hygenist with blonde hair, pretty who cleaned my teeth on 10-27-12 was excellent


StarStarStarStarStar Things went very. I am phobic about the dentist but I really felt at ease here. Only a small thing —    (Patient since 2012)

Things went very. I am phobic about the dentist but I really felt at ease here. Only a small thing. After the numbing my mouth was pretty full of salvia and the tech hadn't checked on me in a while so I had to waive My hands for a minute trying to get someone's attention . Other then that small thing I will be back and will refer all my friend and family. Thank you


StarStarStarStarStar The entire staff was really nice and friendly —    (Patient since 2012)

The entire staff was really nice and friendly. The office is comfortable and everything was thoroughly explained to me concerning my teeth. Keep up the good work


StarStarStarStarStar The comfort dental staff is always very attentive to the patient and ensures that their dental... —    (Patient since 2012)

The comfort dental staff is always very attentive to the patient and ensures that their dental experience is informative and professional. I appreciate the step by step explanation of my dental positives and negatives.


StarStarStarStarNo Star Nice and Polite —    (Patient since 2012)

Dr. Samman and the lovely woman who took my x-rays were very nice and polite.


StarStarStarStarStar I found Olysea to be very thorough, informative, and professional —    (Patient since 2012)

I found Olysea to be very thorough, informative, and professional. She adequately explained my current dental hygiene and provided guidance on how I should proceed with my oral care. I look foward to my six month check up.


StarStarStarStarStar Everybody there deserves best words of appreciation. —    (Patient since 2012)

Everybody there deserves best words of appreciation.


StarStarStarStarStar I really enjoyed the whole staff —    (Patient since 2012)

I really enjoyed the whole staff. One example is when Alisa went back to school to immprove her dental skills, also she is such a nice person. If Dr. John is encouraging is office to go back to school that is great. Also, everyone worked well together and was aware or anticipated what Dr.John would need while he worked on the patient. Dr. John and the staff were very knowledgable. They also made you feel like you were special. And while you were there the focus was on you. The only thing I can think of that I would like change is for Dr. John to get off the UofM bandwagon.


StarStarStarStarStar The staff was very nice and pleasant. A very good experience overall. —    (Patient since 2012)

The staff was very nice and pleasant. A very good experience overall.


StarStarStarStarStar I would like some cookies in the waiting room. Besides that everyone is pretty much pleasant. —    (Patient since 2012)

I would like some cookies in the waiting room. Besides that everyone is pretty much pleasant.


StarStarStarStarStar My family has been coming to Comfort Dental for about 12 years —    (Patient since 2012)

My family has been coming to Comfort Dental for about 12 years. That would not be the case if we weren't happy with the service and staff. In all that time, I can't recall once having to wait longer than 15 minutes to be seen; whatever you're doing to make that happen, keep it up! Dr. John has been very helpful and accomodating to us over the years and it is always my pleasure to recommend Comfort Dental to anyone in the area looking for a new dentist.


Overall a good experience and plan to return —    (Patient since 2012)

Overall a good experience and plan to return. Olysea was very helpful in explaining dental issues - her technique as a hygentist was a little more abrasive than what I am used to, though not hurtful. Dr. Price was very respectful and sussinct after the examination. Nancy was very well versed in both insurance coverage and explaining costs for certain procedures. I appreciated all the staff efforts to make me feel comfortable and accommodating since this was my first appointment.


StarStarStarStarNo Star Everyone was very pleasant —    (Patient since 2012)

Everyone was very pleasant. The woman explaining the services and payments was very thorough and made things easy to understand.


StarStarStarStarNo Star I appreciated the time spent discussing treatment and the thoroughness of explaining what issues I... —    (Patient since 2012)

I appreciated the time spent discussing treatment and the thoroughness of explaining what issues I have etc. Because of all the dental issues I have and the new insurance I have, I was overwhelmed and unclear as to what work I could have done right away that was covered vs. what I needed to save for. Other than that, everyone was very frindly and accommadating.


StarStarStarStarStar I had an excellent experience! The facilities were nice, tvs in each exam room to ease your... —    (Patient since 2012)

I had an excellent experience! The facilities were nice, tvs in each exam room to ease your mind/distraction. The staff was friendly, FAST and worked well together. I was able to get an exam, full xrays and a temporary crown in ONE day and within 1.5 hours! I am glad my friend recommended your practice. I have since referred 2 friends and told all my Facebook friends to check out Comfort Dental. My only advice is to be sure an emergency contact person can be listed on your blue intake form. Otherwise, keep up the EXCELLANT work!


StarStarStarStarStar I remember all of the friendly, smiling faces, but I'm horrible with remembering names! Having... —    (Patient since 2012)

I remember all of the friendly, smiling faces, but I'm horrible with remembering names! Having said that, all staff members that I encountered during my visit, directly or indirectly, performed their duties well! The only thing that I would ask you guys to consider changing is the following: Easing up on piling so much verbal information on a patient regarding paperwork and additional services while in the chair receiving services. For myself, it's s little difficult for me to concentrate on what's being said to me while undergoing slightly painful services...


StarStarStarStarStar Everything is great. Please have more Saturday appointments available.  —    (Patient since 2012)

Everything is great. Please have more Saturday appointments available.


StarStarStarStarStar You have an excellent crew. —    (Patient since 2012)

You have an excellent crew.


Reply

Michael, Thank you! We look forward to seeing you again.

StarStarNo StarNo StarNo Star Disappointed —    (Patient since 2011)

I wasn't told how much the cleaning would hurt. And then when I later complained was told that it was a coincidence that areas that were just beginning to bother me occasionally, suddenly were causing constant pain and headaches. And was then basically told it was my own fault for not spending $1000s I don't have fast enough to fix/prevent this. then to placate me I was given prescriptions for pain killers I already had tried and didn't help and antibotics I may or my not need. Very Unhelpful


Reply

Ann, When you came back to our office Dr. Samman explained to you that you needed alot of treatment. When you need root canals, you will have pain. We even went so far as to refer you to the local dental schools since you did explain that finacially you could not afford the treatment. We do not create patients dental issues but we certainly try to offer other options. When a patients mouth is healthy dental cleanings do not hurt. Please let the hygienist know the next time if you are in any kind of discomfort. We can offer anesthetic. Comfort Dental

StarStarStarStarStar Great doctor, Great Staff. Friendly, smiling and always helpful.  —    (Patient since 2012)

Great doctor, Great Staff. Friendly, smiling and always helpful.


StarStarStarStarStar The dental hygienist who helped my son and I was very knowledgable —    (Patient since 2012)

The dental hygienist who helped my son and I was very knowledgable. She was understanding and really cared. I felt comfortable until the financial portion was explained. I almost felt that I couldn't choose my next service to be performed. Overall excellent services.


Reply

Thank you for the great review, Calvin. We can help you with the decision on what you want to do next. We will call you as soon as the pre-d comes back. Feel free to call us if you have any questions.

StarStarStarStarNo Star I thought the hygentist was very nice and professional. She made me feel very comfortable —    (Patient since 2012)

I thought the hygentist was very nice and professional. She made me feel very comfortable. The gal that gave me the paper work that had the cost of everything seemed a bit pushy and i felt like she was trying to sell me some things that i didn't need. I dont have a lot of money so right now i just want to pay for work i really need.


Reply

Thank You, Sheri for taking the time to provide your feedback. The financial presentation is only done to prevent any surprises. I noticed that she tried to work with you as far as cost was concerned by working out your financial treatment plan in phases. Unfortunately, there is a cost for the services. We do hope to see you again.

StarStarStarStarStar Everyone kind and pleasant. —    (Patient since 2012)

Everyone kind and pleasant.


Reply

Thank you Mary!

StarStarStarStarStar I met the asian lady & she was extremely nice & curtious towards me. —    (Patient since 2012)

I met the asian lady & she was extremely nice & curtious towards me..Maybe having water or drinks other than coffee.. don't think there was anything else you could have done to make me more comfortable.. Thanks..


Reply

Thank you, Todd, for taking the time to offer your feedback. We sincerely appreciate it. Next time you are in the office, we do have water. It's located in the refridgerator in both the upper and lower waiting rooms. We look forward to seeing you again !

StarStarStarNo StarNo Star My cleaning was a good visit —    (Patient since 2012)

My cleaning was a good visit. My hygienist was informative and explained better cleaning techniques. My only complaint is that I feel like I am being sold on everything rather than having choices. I want my dentist to be concerned for my well being rather than how much I spend.


Reply

Thank you for the feedback. The home maintenance items that you received are optional products to help maintain optimal oral health in between cleanings. These items are only suggestions because we are concerned for your overall well being. We look forward to seeing you at your six month check up.

StarStarStarStarNo Star Seemed a little aggressive, while it was thorough, all of that information at once could be... —    (Patient since 2012)

Seemed a little aggressive, while it was thorough, all of that information at once could be overwhelming.


Reply

Thank you for taking the time to give your feedback. We always try to treat our patients as individuals and give them the best service we possibly can.

StarStarStarStarNo Star More options for monthly payment plans. —    (Patient since 2012)

More options for monthly payment plans.


StarStarStarStarStar You guys are cool :) :) :) —    (Patient since 2012)

You guys are cool :) :) :)


StarStarStarStarStar The nurse was very professional while taking the impressions —    (Patient since 2012)

The nurse was very professional while taking the impressions. She taught me little tricks to avoid the uncomfortable feeling. Thanks!


StarStarStarStarNo Star Dr —    (Patient since 2012)

Dr. Samman was very comforting during my filling appointment and completed the procedure promptly and as painlessly as possible. I think it was obvious that I was a little nervous about the injection, but he handled it well and I was done before I knew it. Getting a filling is never pleasant, but this was as pleasant as it could be given the situation.


StarStarStarStarStar Provide a print out of very dental sevice performed so the patient is always updated on whats been... —    (Patient since 2012)

Provide a print out of very dental sevice performed so the patient is always updated on whats been done and needs to be done in the future.


StarStarStarStarStar The service was great and I appreciate the care and concern that was given to me during my visit. —    (Patient since 2012)

The service was great and I appreciate the care and concern that was given to me during my visit.


StarNo StarNo StarNo StarNo Star The person who did teeth cleaning did not spend much time for cleaning but tried to scare her by... —    (Patient since 2011)

The person who did teeth cleaning did not spend much time for cleaning but tried to scare her by demanding signatures on documents and tried to sell services to her. Dr. John, before she and Rina move to a different dentist, we give you one more chance. Don't sell too much. And also, demanding signatures on legal documents by scaring risks, etc., it is totally unethical and unacceptable


Reply

Hello Mr. Kishida, Thank you for taking the time to fill out a survey. We always appreciate feedback from our patients. We are never trying to scare our patients. We do not demand that they sign anything. We do ask patients to sign forms simply stating that we did inform them of their condition and recommended treatment that they do not wish to accept. We are not trying to sell services but when a patient has a dental condition that requires treatment we do present the necessary treatment. Also, the hygienist spent an hour on the cleaning. We hope to see you and your family again.

StarStarStarStarStar My hygienist, Oleysia, was very friendly and knowledgeable —    (Patient since 2012)

My hygienist, Oleysia, was very friendly and knowledgeable. I liked that she was thorough in her explanations of the toothbrush that you offer for sale and proper floss technique. Also, Dr. Halmaghi was very courtesous and professional as well.


StarStarStarStarStar Comfortable and Non-Judgemental —    (Patient since 2012)

I am not sure of the woman's name that met with me, but I felt she did a really thorough job as this was my first visit to the dentist in a long time, and my first visit to your office. I did not feel scolded that it had been so long (3 years), which is KEY in helping people know that they can come back. I have a fear of the dentist and I felt that this was accepted and even expected by your staff. I also met with the general manager who explained the financial side of things and felt she was very friendly and open.


StarStarStarStarStar Everyone was very nice. My options were explained to me in detail —    (Patient since 2012)

Everyone was very nice. My options were explained to me in detail. I was very scared about having pain during my procedure. I did not have any pain. For that I am grateful. I would recommend this practice to everyone!


StarStarStarStarNo Star The sevice was painless and professional —    (Patient since 2012)

The sevice was painless and professional


StarStarStarStarStar I've been coming to Comfort Dental for a long time, Dr. John is the best dentist I've ever had —    (Patient since 2012)

I've been coming to Comfort Dental for a long time, Dr. John is the best dentist I've ever had. Over the years I have watched as Comfort Dental has Grow from a small operation into something much larger, growth is a very good thing, the only suggestion I have is to keep the personal touch that made me enjoy coming to Comfort Dental all those years ago.


StarStarStarStarStar My dental hygenist was very knowledgeable and answered all of my questions regarding steps that I... —    (Patient since 2012)

My dental hygenist was very knowledgeable and answered all of my questions regarding steps that I can take in order to help prevent bone loss. Also, all of my financial options were explained to me. I asked how much each option cost before I made my decisions because I needed to know how much xrays, fillings, cleanings, etc cost. Everyone is extremely friendly and takes the time to explain any questions you may have. I would highly recommend this office!


StarStarStarStarNo Star i really had a great visit liz was very understanding and she listened to all my concerns... —    (Patient since 2012)

i really had a great visit liz was very understanding and she listened to all my concerns regarding my visit. she was very professional and patient with me . she listened to all my fears and not once complained or showed signs of irritation . for that i say thank you .


StarStarStarStarStar Excellent Care —    (Patient since 2012)

As a longtime patient at Comfort Dental, during my most recent visit, I met and was treated for the first time by Dr. Choi. I found him to be extremely professional and personable, taking time to talk and explain -- answering all my questions and providing information in a clear, easy to understand, manner. I appreciate the entire staff at Comfort Dental. They genuinely care about the health and well-being of their patients and provide excellent care, by consistently going above and beyond what is expected.


StarStarStarStarStar the service is amazing. Dr —    (Patient since 2012)

the service is amazing. Dr. John and the staff always explain the situation, the cost and everything else in detail.


StarStarStarStarNo Star I think everything went pretty well —    (Patient since 2012)

I think everything went pretty well. What I would have liked is if the office dealt with insurance instead of the patient having to deal with insurance.


StarStarStarStarStar Your staff is always friendly and it does not feel like your at doctors office. —    (Patient since 2012)

Your staff is always friendly and it does not feel like your at doctors office.


StarStarStarStarStar Excellent —    (Patient since 2012)

The staff is always friendly, pleasant and you don't feel like you're at the doctors office.


StarStarStarStarNo Star Steven Girson's Review —    (Patient since 2012)

I don't really remember names but everyone that took care of me was nice and helpful. I didn't know that I had gingivitis so that was good to find out so I can try to fix the situation.


StarStarStarStarStar Need to monitor what is showing on the tv, when children are there  —    (Patient since 2012)

Need to monitor what is showing on the tv, when children are there


StarStarStarStarStar Every one of the people I encountered were very cheerful and helpful —    (Patient since 2012)

Every one of the people I encountered were very cheerful and helpful. From the beginning of the experience with the receptionist it was great. The lengths that she, the dental hygienist and lady who helped explain the financial options went to made me feel good about my choice to come to this office.


StarStarStarStarStar I love the fact that I came in a little early and was able to be seen immedicately and the doctor... —    (Patient since 2011)

I love the fact that I came in a little early and was able to be seen immedicately and the doctor and the nurse were ready to go.


StarStarStarStarNo Star This is my first time as a patient, but I was not told there would be extra charges for the... —    (Patient since 2012)

This is my first time as a patient, but I was not told there would be extra charges for the cleaning that had to be done. I wish I was told earlier the charges up front, before starting the procedure. I am very happy with what was done and Dr. John and the technician were very helpful and thorough.


StarStarStarStarStar I can't think of any right now but will definitely let u know. Everyone there is super! Thank you —    (Patient since 2012)

I can't think of any right now but will definitely let u know. Everyone there is super! Thank you. You are a blessing to me and my family!


StarStarStarStarStar Thank you for the great service. The entire staff was welocoming and very friendly —    (Patient since 2012)

Thank you for the great service. The entire staff was welocoming and very friendly. Andrea did a great job cleaning my teeth!


StarStarStarStarStar Lori, the hygienist, is very thorough and pleasant —    (Patient since 2012)

Lori, the hygienist, is very thorough and pleasant. Actually, the whole staff is professional and courteous. I would definitely recommend family and friends to Comfort Dental.


StarStarStarStarStar I was very pleased with the warmth, professionalism and competency I experienced in your office... —    (Patient since 2012)

I was very pleased with the warmth, professionalism and competency I experienced in your office and will take the necessary steps to have my past dental records transferred for future appointments.


StarStarStarStarNo Star Lori was nice, friendly,easy to talk with and good at explaning about the examination. —    (Patient since 2012)

Lori was nice, friendly,easy to talk with and good at explaning about the examination.


StarStarStarStarStar Same fresh doughnuts will be very appreciated !Very good to start a morning ! —    (Patient since 2012)

Same fresh doughnuts will be very appreciated ! Very good to start a morning !


StarStarStarStarStar All the staff were very friendly and attentive to my care and that is important to me. —    (Patient since 2012)

All the staff were very friendly and attentive to my care and that is important to me.


StarStarStarStarStar I had to fill out paperwork but that was the only reason i had to wait to be seated —    (Patient since 2012)

I had to fill out paperwork but that was the only reason i had to wait to be seated. Its nothing i can think of that you has to change!!! Dr John was great and the staff was too!


StarStarStarStarStar Great experience —    (Patient since 2012)

My regular hygientist Debra has a very positive attitude and makes every visit a great experience. Also Dr.john is a awesome dentist.


StarStarStarStarStar My dential hygienist was AWESOME!! She was so thorough —    (Patient since 2012)

My dential hygienist was AWESOME!! She was so thorough. She gave me a lot of helpful information as to how to improve my teeth. Her name is Alicia (she works downstairs, but was avaialble to do my cleaning)


StarStarStarStarStar I am a big baby when it comes to Dental work, the whole staff made me feel comfortable —    (Patient since 2012)

I am a big baby when it comes to Dental work, the whole staff made me feel comfortable. I am glad I chose Comfort Dental.


StarStarStarStarStar My expeience —    (Patient since 2012)

My experience was a very pleasent one. Antonio made me feel at ease while I was there and he was very gentle while taking my x-rays. Dr. Hudson was absolutely wonderful. I need a lot of work but she did not make me feel ashamed about it. She was very encouraging and said we'll have you smiling in no time. I wouldn't go anywhere else and I would definetly recommed this Dental Office to family and friends. Marcia Walker


StarStarStarStarStar The best experience ever, from the front to the back... I can't thank everyone enough. —    (Patient since 2012)

The best experience ever, from the front to the back... I can't thank everyone enough.


StarStarStarStarStar I was very pleased with the service. —    (Patient since 2012)

I was very pleased with the service.


StarStarStarStarStar I recommended that the plastic used to cover the lens for the xrays be changed to a soft... —    (Patient since 2012)

I recommended that the plastic used to cover the lens for the xrays be changed to a soft waterproof fabric. The hard plastic made the xrays very difficult and painful.


StarStarStarStarStar Everyone I interacted with at Comfort Dental was extremely professional and friendly —    (Patient since 2012)

Everyone I interacted with at Comfort Dental was extremely professional and friendly. My hygienist, Lori, was very thorough in explaining my dental health to me and what the next steps were in my treatment plan. Dr Hudson was also very friendly and thorough and made me feel very comfortable during my appointment. My husband and I are very impressed with the care we've received so far and we will definitely recommend this office to our family and friends.


StarStarStarStarStar I'd like to thankyou all for being so kind and professional with my child, I really enjoyed his... —    (Patient since 2012)

I'd like to thankyou all for being so kind and professional with my child, I really enjoyed his dental visit. He had no anxiety or pain before or after the procedure, he was a happy camper, which makes me really happy, because thats whats really important when children are compfortable> So you guys are doing an awesome job keep up the good work, I also made an appointment with you guys see you again for both of us in february. And I also referred my daughter and my sister.


StarStarStarStarNo Star Ashley was extremely helpful and thorough when I called to make my appointment. — 

Ashley was extremely helpful and thorough when I called to make my appointment.


StarStarStarStarNo Star Miss Ashley is extremely friendly and welcoming and Miss Laurie did an excellent job and made me... —    (Patient since 2012)

Miss Ashley is extremely friendly and welcoming and Miss Laurie did an excellent job and made me feel at ease while she was cleaning my teeth. It was a great experience. Will definitely refer Comfort Dental to friends and family.


StarStarStarStarNo Star My visit was for a free consultation, I was not told there would be a charge for x-rays —    (Patient since 2012)

My visit was for a free consultation, I was not told there would be a charge for x-rays. I would have liked to know that I needed to pay for the xrays instead of when I was checking out. What if I didnt have the money to pay for the x-ray? You really should tell people these things beforehand. But overall my visit was pleasurable and I would highly recommend this dental office to others. I feel the staff was knowledgeable, professional, and courteous.


Reply

The consultation is free, that is when the doctor talks to the patient about their desires and concerns, however there is a charge for the x-rays and we do usually inform people of that on the phone and in the chair before we take the first one. I am sorry if you were not informed of this.

StarStarNo StarNo StarNo Star Ineffective communication lead to false expectation —    (Patient since 2011)

In the future, you should consider telling clients with long roots that it is a possibility the dentist may not get all of the root and so they must come back. I would have taken the antibiotics my dentist offered and came back to his office the next day. Very disappointed that I have to return to Comfort Dental because it was never communicated that I should expect it.


Reply

Travon...your dentist could not help you that day, we saw you for an emergency visit during our very busy schedule, and we relieved your pain by starting your root canal. We clearly advised you that you needed an extra appointment so that we could properly complete a very difficult procedure. This was something that we could not predict until the final x-ray was taken. We are so sorry that we were being ethical and doing everything possible to give you the best quality service.

StarStarStarStarStar My first visit was a positive one. Everyone was pleasant knowledgeable and fficie efficient. — 

My first visit was a positive one. Everyone was pleasant knowledgeable and efficient.


StarStarStarStarStar Comfort Dental —    (Patient since 2012)

I'm so glad to have found Comfort Dental! Very convenient location-wise and excellent dental care. Thanks!!!


StarStarStarStarStar Vendor Analyst  —    (Patient since 2011)

Awesome visit I learned more in 1 hr from the dental assistant and Dentist then I did from a certified Dentist I have been going to for years. I quickly found out that my previous dentist had not been doing his job correctly. I'm glad I went with my 1st mind and tried Comfort Dental and can't wait to get my mouth healthy and have a new smile.


StarStarStarStarStar 5 Stars to Comfort Dental! —    (Patient since 2012)

Great Staff!!! Excellent service!!! Highly recommend to anyone looking for a family dentist.


StarStarStarStarStar Mrs.J —    (Patient since 2011)

This Doctor and Practice really know there business. They are up on all the newest methods of all types. Dr. John treats patients like it is his own family with the BEST CARE. When we move we will still keep this dentist. Love him and this practice.


StarStarStarStarStar Mr K —    (Patient since 2011)

We carefully chose this Doctor and his practice based on another professionals recomendation. We have been patients for a long time and will NOT CHANGE. This Doctor is the BEST.


StarStarStarStarStar My experience at your office was exceptional. Staff was courteous and pleasant — 

My experience at your office was exceptional. Staff was courteous and pleasant. It was the least amount of time I've spent at a dentist appointment for a major procedure. I would definitely recommend your office. I look forward to coming in and getting more work done.


StarStarStarStarStar Hygienist —    (Patient since 2012)

Excellent my teeth are sparkling clean and feel good.


StarStarStarStarStar You guys need MTV. Other than that I LOVE Comfort Dental. —    (Patient since 2012)

You guys need MTV. Other than that I LOVE Comfort Dental.


StarStarStarStarStar I love my hygenist! She is the only reason I come to comfort dental! —    (Patient since 2012)

I love my hygenist! She is the only reason I come to comfort dental!


StarStarStarStarStar i like Lori and everyone there. I've never had an uncomfortable experience at the office.  —    (Patient since 2012)

i like Lori and everyone there. I've never had an uncomfortable experience at the office.


StarStarStarStarNo Star It seemed a little like things might have been rushed when my teeth were being cleaned. —    (Patient since 2012)

It seemed a little like things might have been rushed when my teeth were being cleaned.


StarStarStarStarStar New Patient —    (Patient since 2011)

Staff and Dr were both very effective in their treatment. I like the how quickly they worked on my dental problem and resolved it. Looking forward to other work to be done.


StarStarStarStarStar Outstanding Customer Service! —    (Patient since 2012)

I really enjoyed my visit at Comfort Dental. I was in severe toothache pain when I visited their office. The dentist had me when he numbed my mouth and I didn't feel the needle! That was a first for me! I have already recommended someone to Comfort Dental on Facebook! Very impressed!


StarStarStarStarStar Everyone treated me with smiles and respect —    (Patient since 2013)

Everyone treated me with smiles and respect. Laurey ( I think that was her name ) really did a fantastic job of explaining dental health. She also was great at explaining my personal dental health and ways to better my teeth and gums. Comfort Smile is the perfect name for this office. Thank you


StarStarStarStarStar Best Dentist Around —    (Patient since 2012)

I have been going to Dr. John for a long time and he is always nice and professional (as well as his staff) and he helps you improve your smile a lot. I am happy to be part of his office and would recommend others to go there too. He's the best in town!


StarStarStarStarNo Star I wasn't advised that the counsiltation was not free and that my insurance had been billed $51 — 

I wasn't advised that the orthodontic counsiltation was not free and that my insurance had been billed $51.00 for the visit. I thought it was free.


Reply

After speaking to the patient we realized that a previous office had billed her insurance, NOT US. Our consultations are FREE!

StarStarStarStarStar Good Job! —    (Patient since 2012)

I will certainly come back.


StarStarStarStarStar Everyone is very pleasant and efficient. It's clear Dr —    (Patient since 2012)

Everyone is very pleasant and efficient. It's clear Dr. John knows what he's doing and gets it done. My visits have been quite comfortable considering the work I'm having done. I would recommend others to Comfort Dental.