Columbia Eye Associates
579
Reviews
Met the new doctor and was impressed by his professionalism. The reception at the front desk was welcoming and helpful.
Apr 19, 2021
I was for over 20 years a patient of Dr. Stopak and had seen Dr. Luthra only once previously. I came with a eye exam report I needed in order to renew my driver's license but didn't have an appointment. But Dr. Luthra worked me in without any wait and I came away in maybe an hour with the needed report. He was very accommodating. I should also say that as I had noticed in the only previous appointment I had with him, he is very personable and gave me good advice.
Apr 18, 2021
Excellent service, quick and the doctors and attendants are always very nice.
Mar 18, 2021
Had to wait about 55 minutes beyond my appointment time. After I was called the appointment went very smooth and timely.
Mar 18, 2021
Dr. Luthra is Exceptional! He is very efficient, knowledgeable and welcoming. He is also very supportive. He referred me to other doctors who were experts in my underling health issues that caused my vision problems. Thank you Dr. Luthra for your service and compassion.
Mar 11, 2021
I was pleased with the medical treatment here.
Mar 5, 2021
Dr. Stopak has been excellent! I have been a patient for many years. Very sad to learn he will no longer be practicing at Columbia Eye Associates.
Feb 18, 2021
I have always (for many years) valued Dr. Sam Stopak for his professionalism and kindness in dealing with me through various eye procedures. Yesterday's visit was again a good one. I am sorry he is leaving the practice which he established years ago. I thank him for his treatments and service.
Feb 12, 2021
Dr. Stopak is TOPS! Sosorry he is retiring.
Feb 1, 2021
Met with Dr. Stopak. Appointment was easy to make. I was early for my appointment (traffic much lighter than pr-pandemic!) but was seen almost immediately. Staff was professional and courteous. Dr. Stopak has been my (and my family's) ophthalmologist for 25 years. This includes 3 of us getting lasik by him. We have had great care. Dr. Luthra has also been very helpful. We thank them all for their good health care!
Jan 28, 2021
I made an appointment for a check-up but mostly to say thank you and adieu to Dr. Sam Stopak before he retires shortly. What a great eye doctor he has been for me for decades. I shall miss his kindness, unfailing good service and relentless determination to resolve issues. Bless him in his retirement!
Jan 28, 2021
A routine follow-up , annual visit that was as expected. On-time, no delay and complete and friendly care froma lts staff and doctors. After over a decade of using this practice, I am happy to travel 55 miles each way to appreciate the care.
Jan 22, 2021
Great Doctor! I'm just sorry that he is retiring.
Jan 7, 2021
Friendly, easily accessible who take the time to understand you as a patient. Want your needs and concerns addressed and are willing to go that extra mile to make sure that they meet those needs. Appreciate their schedule flexibility and their diligence to find the root of the problem. Would recommend Columbia Eye Associates to all DC friends!
Jan 6, 2021
Prompt and courteous receptionists. Dr. Stopak is thorough, responsive and caring. Antoine the Nurse Technician is efficient, attentive and professional. Big thanks for your service especially in this difficult time.
Jan 6, 2021
Dr. Luthra is terrific. Knowledgeable, clarity in explaining conditions and efficient office management!
Jan 6, 2021
Very pleasant staff. Everyone wearing masks. Great doctor.
Dec 11, 2020
Had an annual exam. Very satisfied
Dec 10, 2020
Dr. Stopak and his team perform a thorough examination and take the time to answer any questions I have. The front office is competent & professionally friendly. I have used Columbia Eye Associates for a number of years after a recommendation from my general practitioner and will continue to utilize the practice in the future. W. Ward
Nov 28, 2020
Great experience everybody friendly and very professional.I will recommend you highly.thanks for taking me after I arrived late.see you soon
Nov 19, 2020
Dr. Luthra is an exceptionally skilled physician. He provided excellent care to my wife who suffered a severe eye infection. He also produced excellent results when she had cataract surgery recently. With nearly 20/20 vision following the procedures, she is thrilled with the outcome. While my interaction has been limited to fairly routine exams, I have been equally pleased. When I recently presented with an eye lid infection, he addressed it aggressively. I anticipate a complete recovery within a week. On a personal level, Dr. Luthra relates very well to his patients. He listens, processes and executes while maintaining a lightheartedness that puts patients at ease. Highly recommended.
Nov 12, 2020
This was my first appointment at Columbia Eye Associates and I had a great experience. Dr. Luthra was very professional and friendly, and explained my condition in great detail. I am very happy with the experience and will continue to see dr. Luthra for routine eye exams and any other eye related issues.
Nov 5, 2020
I have been a patient at Columbia Eye Associates since the very late 1980's. I made my first appointment based on a friend's recommendation; although I'm very nearsighted, and have worn glasses or contacts since the 5th grade, I had not been to an ophthalmologist in awhile. Dr. Stopak detected glaucoma during one of my early visits, and the treatment he recommended has kept the condition well under control. Although the location of the office is not as convenient as when I worked downtown, I have never wanted to go anywhere else for eye care, including recent cataract surgery. Friends to whom I have recommended Columbia Eye Associates have been very happy with care received as well.
Oct 23, 2020
Visit marked by safety, professionalism and caring attitude.
Oct 20, 2020
Excellent service by Dr Luthra and the staff!
Oct 15, 2020
I had an unexpected emergency and Dr. Stopak's team - including Dr. Stopak personally, managed to fit me in to see me right away. His advice was excellent, and I am seeing results in healing.
Oct 12, 2020
I am always happy with Dr. Luthra's service and the staff and technicians are good too.
Oct 9, 2020
I have been a patient of Dr. Stopak since 1996. He is always very thorough and takes great care in his eye exams. And he has a good sense of humor, always a plus. I highly recommend him.
Sep 30, 2020
As always, very professional and friendly. After cataract surgery my vision is better than it ever was. I don't need glasses any more even for reading.
Sep 30, 2020
Swift, safe, and professional from start to finish!
Sep 25, 2020
Columbia Eye Associates is the best!
Sep 24, 2020
Thank you so much for seeing me so quickly. He saw me and was very concerned that he told me to go to the emergency immediately.
Sep 18, 2020
Dr. Stopak is wonderful. Thorough, caring and always helpful. I have had multiple eye issues over the years and he makes certain not only to check my eyes but to insure I am seeing the specialists I need. He had performed surgeries for me and a few of my friends. Everyone raves about his care.
Sep 7, 2020
Most complete and thorough exam I have had. Clear and detailed explanation of eye issues.
Sep 4, 2020
EXCELLENT. Everything about the visit went off without a hitch. I felt well cared for. I felt I was in the hands of a seasoned professional, also someone who took the time to get to know me as person as well as a patient. Old school kind of feeling with all the modern comforts
Sep 3, 2020
The team is awesome. They are professional and enthusiastic in working with customers.
Sep 3, 2020
I saw Dr. Rajiv Luthra for an eye infection that occurred during my vacation in Virginia. I was very happy with a number of things about Columbia Eye Associates - The ability of Dr. Luthra to understand my complex eye history and prescribe medication that was effective. His ability to persuade me not to neglect my eye problems and seek follow up with my Boston ophthalmologist, which I have done. The ease of making an appointment online and the availability of a doctor quickly. The courtesy and helpfulness of the office staff. Thank you all. Gouri Banerjee, Ph. D. Winchester, MA
Sep 3, 2020
Dr. Luthra treated me effectively for eye irritation but unprofessional aspects of the service mean that I will now avoid his clinic. Dr. Luthra has clear expertise in eye disease and treatment but I would not recommend the clinic for general eye health. I encountered three problems during my latest experience in June 20202, which confirmed misgivings I had during visits in previous years. First, he rushed to add a refraction without looking properly at my vision history. He wrote out one prescription for me without noticing that I have two prescriptions: one for reading and one for distance. When I pointed out that I have two prescriptions,he said the second prescription was not necessary. I explained that I have had two prescriptions for at least fifteen years (I am 39 years old), due to getting headaches when I used distance glasses for reading. He abruptly dismissed the advice I had received without properly explaining why he was right and why I or the multiple specialists over the years were wrong to believe that it can be helpful to have two prescriptions. Eventually, after he had prompted me to leave the clinical room and return to reception, he jotted down a second prescription. He did not explain how he made the prescription which was confusing as he had not taken this into account when doing the refraction. Second, when he offered the refraction during teh visit he did not explain it would add cost, and did not check whether the extra service would be covered by my insurance. As a result I ended up having to pay an unnecessary price out of pocket. If he had paused to explain the cost, I would have have the chance to decide to have the refraction at much lower cost elsewhere at an in-network provider. Third, when I wrote to this office after the visit to provide feedback that Dr. Luthra should remind patients of the extra cost involved with each service such as refraction, they ignored my feedback and just told me to use the paperwork to submit a claim to m
Aug 16, 2020
Very attentive physician. Listened carefully. Answered all my questions clearly and fully.
Aug 13, 2020
I felt safe in the waiting room and the examining room because of the special precautions taken by Dr. Stopak and the staff. My wait time was brief and I left feeling well taken care of.
Aug 12, 2020
They were extremely helpful. Helped me quickly and efficiently. Everyone on staff was so pleasant. Dr. Luthra was so nice and gave me a great tip for wearing a mask and glasses. Great staff!
Aug 12, 2020
Dr. Stopak is wonderful and the staff are professional, friendly and very helpful. Their office is conveniently located and relaxing. Going for an appointment is a pleasure.
Aug 6, 2020
I have been exceptionally pleased with the friendliness and professionalism of the staff. Its been 4 years been since my operation. The staff's welcoming smiles and desire to make my visits as pleasant as possible continues to be evident for both new and returning patients. Their helpfulness and attention to details makes my return visits a pleasant experience. Patrick Connelly
Aug 6, 2020
My experience with Columbia Eye Associates was excellent from start to finish. The front office staff was efficient and professional. Dr. Stopak was thorough and explained everything to me in terms I could understand. W would highly recommend this practice and will refer my friends and family to use Dr. Stopak
Aug 6, 2020
Although the office was running a bit behind, the service was Excellent and professional as usual.
Jul 31, 2020
As always the visit was exceptional and very easy.
Jul 30, 2020
Dr. Luthra is amazing! The staff here are also very nice! My appointment is as quick with no wait. He knew exactly what was happening to my eye and how he was going to treat it! No complaints at all!
Jul 30, 2020
there is no better doctor to see 👀
Jul 30, 2020
I had an excellent visit with Dr. Rajiv Luthra. He was very attentive, efficient, and with a nice smile! Thank you!
Jul 30, 2020
On paper, the practice and doctors seemed like a clear choice; however, the explanation of surgery options were vague and superficial. When asked to comment on other alternatives, the subject circled back to what the doctor conducted and didn't answer the question head-on even though the doctor declared he had a bit of experience with the surgery for which I asked details. What's worst is that after the appointment I requested my prescription and was told I'd get it emailed (what makes it even worse is that the front desk rep even spelled back to which email she should send the prescription). Never received said email but was billed for it. I wouldn't recommend the practice to any friend; the experience was disingenuous, trapping, and fraudulent since I did not receive the product for which I am being charged right now.
Jul 29, 2020
I enjoyed meeting Dr. Luthra. Everything went well, except I wanted him to go over the retina test with me and hope he will when I see him nex t week.
Jul 16, 2020
I am always pleased with my visit with Dr. Luthra. He is always very pleasant and explains what he looks for during my exams. The staff is very helpful and the person who assists with test is clear with what I need to do and what the tests are for. I appreciate all of these things!
Jul 9, 2020
Very upset that COVID procedures weren't followed. I felt much safer getting a haircut last week than I did in the office yesterday. Absolutely no screening, multiple people waiting in a small waiting room and Dr. Stopak's mask kept falling below his nose. I have been in several doctor's offices recently with my husband and they all have screened patients, taken temperatures and limited patients in waiting room.
Jul 1, 2020
Everyone at this practice was so nice and very professional. Nana and Atif were great, please let them know! And I will be recommending Dr. Heffez
Jun 24, 2020
Dr. Luthra was caring, kind, and explained my condition to me in detail. He worked with me to create a treatment plan and answered all of my questions. His demeanor was friendly and made me feel very comfortable. I would highly reccomend to anyone!!
Jun 23, 2020
Always a pleasure. Easy in and out and I felt they took appropriate measures against Covid-19
Jun 22, 2020
Dr. Rajiv Luthra made me feel very comfortable. He is very considerate, human approach centered, very thorough and he really cares about the patient, I really appreciated that. They have state of the art equipment and I felt I was in good hands. Most importantly, Dr. Luthra was very clear in his explanation of the diagnosis. Covid update: all the staff was wearing masks, and I was obviously required to wear one as well. The equipment was constantly disinfected with alcohol before use. I felt safe at all time.
Jun 18, 2020
Very professional staff, but need to work a little on compiling with Covid-19 safety precautions, particularly regarding keeping adequate distance among patients
Jun 16, 2020
This time the office was running late for both doctors. The waiting area was overrun. Three or four patients had to wait in the hall. The wait time for me exceeded an hour. The office staff remain a disaster. They couldn’t be any worse. All medical personnel, on all visits remain outstanding. This is a very strange bifurcation, the inside being a utopian dream, while the reception remaining a gulag of disappointing contacts.
Jun 16, 2020
This was a very good experience with Dr Stopak. However the front front people did not return my calls several days before when I tried to confirm the time. Also, they did not give me the prescription on checkout. I had to call twice to get them to email it to me.
Jun 11, 2020
I had a great service starting to end! Dr. Stopak is great and very detail oriented . I really enjoyed his P.A. as well.
Jun 11, 2020
I've been treated at Columbia Eye Associates since the 1990's. I would recommed Doctors Luthra and Stopak unequivocally. The office staff are awesome, as well. There is minimal wait time and I love the personal attention. I'm a patient for life!
May 22, 2020
Dr Stopek is very kind, understanding as a person and very knowledgeable and professional as an Opthomonlogist.
Mar 11, 2020
Dr Stopek is very kind, understanding as a person and very knowledgeable and professional as an Opthomonlogist.
Mar 11, 2020
Smoothly running office and highly knowledgeable practitioners. I have been coming for 15+ years!
Mar 9, 2020
I felt very much at ease with Dr Rajiv Luthra. He was very thorough explaining my condition and the options open to me. I am quite confident with Dr Luthra.
Mar 5, 2020
I needed to see Dr. Stopak on an emergency basis--on Friday, Feb. 14--because I was having a problem with the retina in my right eye (which was subsequently diagnosed as a retinal tear). He recommended that I consult with Dr. Gayatri Reilly, who manages my macular degeneration. Good call! She is scheduled to repair the problem tomorrow, Feb. 18.
Feb 17, 2020
Thank you for taking such great care of me!
Feb 17, 2020
I always feel well looked after here. This time the wait was a little longer but Dr Luthra explained the reason and in fact it’s reassuring to know that room will immediately be made for a special situation.
Feb 13, 2020
As always, Dr. Stopak was very friendly and authoritative
Feb 7, 2020
I have been with Dr. Stopak for a long time and he has always been first-rate. Yesterday, he completed a form I needed to renew my DC driver's license and then telescoped that exam with the one I would ordinarily had in May, 2020. Convenient, and saved me a little money
Feb 6, 2020
Excellent service, consultation and exam. The only issue I have is that I complete the online appointment request, I have tried it this time and for my previous exam, 2019 & I never get a response. If it is not monitored, I suggest you remove it from the appointment reminder. Thanks.
Jan 23, 2020
I have been a patient of Dr. Stopak for more than 20 years and completely trust him and his office with my vision care.
Jan 16, 2020
I had excellent, thorough and professional eye care service. Dr. Stopak is obviously a talented doctor, but he also explains things very well so the patient is fully informed. I really could not imagine how my appointment could have gone any better.
Jan 16, 2020
It's obvious why Dr. Stopak remains a TopDoc; his skills, manner, and the fact that he runs an absolutely first-rate office operation.
Jan 15, 2020
Fabulous practice. Thorough and considerate.
Jan 14, 2020
I had cataract surgery with Dr Luthra. He is not only an amazing doctor but caring and compassionate. His office staff is also great and no issues with billing, appointments, etc.
Jan 7, 2020
As always, I was very satisfied with my appointment.
Dec 31, 2019
Awesome professional services. I have decided Columbia Eye Associates will be my new eye care providers. Prompt, efficient; and the Doctor takes time to explain his diagnosis .
Dec 27, 2019
Dr. Stopak is simply the best. He has been treating my vision care needs for many years. In fact, I have lived in other cities for most of that time but make the effort to travel to Washington DC.
Dec 17, 2019
The actual visit was great, except I had to wait a *very* long time after I got eye drops to dilate my eyes and before I saw the doctor. You really need to have an online payment option. No one uses checks anymore. My last payment to you was very late because I had to order a checkbook from my bank, and then I had to go to CVS to buy stamps and envelopes. No one uses checks anymore.
Dec 17, 2019
Dr Stopak is my idea of a doctor. No BS. no pomposity, knowlegeable in his field and open minded to interact , explain and does not seem to desire to pad the bill. His manner is very congenial, soft spoken but not too much, just a gentlemanly behavior. His tech Antwoine is also one of the desired personalities all too often lost in the medical field. I will be actually look forward to ging back to him!
Dec 13, 2019
Excellent care and advice, and a professional, courteous staff
Dec 12, 2019
What a wonderful practice this is! Dr. Luthra has taken excellent care of my eyes, and the entire staff is professional and courteous.
Dec 12, 2019
My visit to Columbia Eye Associates was great. The staff were very helpful and they talked me through the whole process - answering questions before I even knew to ask. Dr. Stopak was thorough, personable and professional. My visit was positive and I will be back at least once a year.
Dec 12, 2019
Very efficient, knowledgeable and helpful staff. Dr Luthra is compassionate and knows what he's doing. Excellent dr.
Nov 22, 2019
I appreciate Dr. Stopak's knowledge, listening, and willigness to explore other possibilities in a critical way. He also endeavors to keep a good staff.
Nov 6, 2019
I have been a patient of Columbia Eye Associates.for more than 10 years. Over that time the appointments that were not kept at the appointed time were so few, I cannot remember them. Even then, any delays I can recall coudl easily be understood by the unexpected patients with more difficult problems that are part of any medical practice. Both principals have attended to me with Dr.Luthra correcting my cataracts and keeping my eyes "healthy". When I have had unexpected events (two in particular) I was able to receive rapid repsonse and advice as to what to do and when to be concerned. In short medical and business practives have been outstanding.
Oct 29, 2019
Saw Dr. Stopak right on time, his staff were very competent and helpful, and had thorough health check of my aging eyes. Five stars.
Oct 29, 2019
Dr. Luthra is a reassuring presence and the staff people we met were equally easy to work with and competent. His advice regarding cataract surgery was more pro-active than that of our former Opthalmologist, in that he recommended going ahead now, where our other doctor had indicated were were not yet ready.
Oct 22, 2019
I am always pleased with the service provided by Dr. Stopak and his staff. The service is great. He provides useful and complete information. He is very knowledgeable and friendly.
Oct 18, 2019
Dr. Stopack was very pleasant and did a great job explaining everything, My only disappointment was that it took 45 minutes after my scheduled appointment before I was seated in the examining chair. Other then that it was a good experience.
Oct 16, 2019
Excellent care at the office of Dr Rajiv Luthra. Always thorough and able to answer all questions. Skilled and professional. Highly recommend
Oct 9, 2019
Thank God I found this doctor. While visiting DC.
Oct 7, 2019
I am very happy with the services of your entire office, Dr. Luthra, Mahogony and the front desk ladies.
Sep 25, 2019
Dr. S. is an exemplary physician, caring and worthy of every kind of praise. His staff is friendly and accommodating. Frankly, he is the only doctor whom I have continued to see for decades.I feel that he has always really cared about my vision and rendered excellent medical services. The techs are nice and the office ladies pleasant.
Sep 18, 2019
I always get very good care. I've been a patient of Dr. Stopak for years - & years.
Sep 13, 2019
Called to make appointment on Tuesday for a minor scare with my left eye and Columbia Eye Associates wanted to schedule me for that day. However, I was on travel so they scheduled me for the very next day (Wednesday morning). Scheduling could not have been easier. The initial indoc from Mahogoney was thorough and professional. Dr. Luthra is the consumate professional, he explained the situation clearly and in depth, described the options, answered all my questions and gave me the warning signs to look for in the days ahead. Highly recommend Columbia Eye Associates.
Sep 5, 2019
best staff in the world . everybody is kind and courteous and professional
Sep 4, 2019
The office staff is very efficient. Dr. Luthra spotted a problem with my left eye and carefully explained the situation to me.
Sep 2, 2019
Dr. Luthra is a great doctor.
Sep 2, 2019
1st email had last year’s prescription from 3018 2nd email had no attachment 3rd email had a prescription that expires November 2019 although I just had my appointment on August 26. I thought a contact lens prescription was good for a year? I notified the office and am still waiting for the corrected contact lens prescription
Aug 27, 2019
Great team and doctors. Appointments were on time and very courteous! My eye exam was though and complete!
Aug 26, 2019
All around good experience. Thank you.
Aug 23, 2019
Dr. Luthra is great! I've been going to him now for two years and the experience is always both comprehensive and efficient.
Aug 23, 2019
Appreciate the pre-appointment reminders requesting confirmation.
Aug 19, 2019
The office staff was very friendly and Dr. Luthra was professional and took the time to explain his diagnosis and recommended treatment. I was able to book my appointment less than a day in advance using ZocDoc and completed my intake paperwork ahead of time so that I didn't need to fill out any forms at the office. Very convenient!
Aug 19, 2019
Dr. Stopak has always taken such great, professional care of me over the years and diligently works to resolve periodic mystery eye ailments.
Aug 14, 2019
Dr. Stopak is always very thorough and kindly walks through all of the tests he runs. Very open to questions and concerns and provides insights about future treatment options. The staff is also pleasant and helpful.
Aug 7, 2019
I was very upset to receive an e mail asserting that I owe $844 for the visit without any explanation and only a button saying "pay bill." The e mail gave no contact person or statement of why I am being asked to pay this even though I have a contract for services and insurance. If I don't get a satisfactory explanation, I will no longer do business with Johns Hopkins.
Jul 24, 2019
The physician's assistants were very capable and friendly. As a person who works in education, I was pleased to see the new person being trained. Dr. Luthra is superbly qualified and engaging. I think we have become friends.
Jul 23, 2019
Everyone involved was professional, pleasant, and efficient.
Jul 3, 2019
Columbia Eye Associates is the best. Friendly personnel and great doctors.
Jun 26, 2019
I felt that Dr. Stopak was very efficient and effective. He gave me bad news in a careful, caring way.
Jun 5, 2019
Great staff and doctors. I feel they care for me and want to give me the best service they can.
May 31, 2019
Excellent Care and Customer Service
May 15, 2019
I appreciate the promptness and professionalism not only of Dr. Stopak (who has the utmost admiration from both my husband Ira Cebulash and me) but also of all the staff. Everyone explained exactly what was happening, what we needed to know. We will continue to recommend your operation to our friends and family.
May 15, 2019
Frustrated that the office staff arrived after my appointment time.
May 14, 2019
Very grateful to have eye care through the years from Dr. Stopak and his staff.
Apr 20, 2019
The team demonstrates their commitment to excellence by the way that they give you personal attention. They maintain a atmosphere that is free of stress. Also, they are able to keep a balance in the effectiveness of your care and the efficiency in keeping the processes timely.
Apr 8, 2019
The wait time was reasonable, the staff was really nice and as always, Dr. Stopak was very nice, knowledgeable and caring.
Apr 3, 2019
I think this is a great idea. It allows your patients to express any concerns; well, here is a flaw; I left the site for a moment and when i came back it said I was unsubscribed and I lost all I had written.
Apr 2, 2019
First appointment of the day. I was seen on time and experienced a thorough and efficient exam. This is important for folks with busy schedules. I appreciated it.
Mar 25, 2019
Excellent eye Care and attention from the entire staff. On time too.
Mar 24, 2019
Dr. Luthra and everyone at Columbia Eye Associates is great. I feel that I am getting high quality care, at a reasonable price.
Mar 22, 2019
My review is incorporated in my Comments below.
Mar 19, 2019
I’ve received wonderful service and support since my first visit. I love Dr. Luthra and look forward to my appts.
Mar 18, 2019
This is a solid doctor's office that gives you quick service and straightforward explanations for any eye issues you might be having.
Mar 17, 2019
Expensive visit fira simple resdingglasses prescription.
Mar 8, 2019
Love your staff, expertise and calmness and helpfullness when I didn't have it together with my insurance. Thanks for not making it painful. LOVE Dr. Luthra!!
Mar 8, 2019
Excellent visit; prompt and courteous service.
Mar 6, 2019
I love to refer friends and relatives to Dr. Stopak's practice. I consider Dr. Stopak's care and the treatment by his office staff to above and beyond even the highest expectations. I am speaking from over 20 years of continual care experience. Over the years my eyesight has progressed thru life's stages and Dr. Stopak has guided me through this important process. I sincerely recommend this pracice
Feb 28, 2019
Great staff; efficient care.
Feb 26, 2019
Friendly staff, fantastic doctors who answer any questions and are great at talking you through your exam. Dr. Stopak is awesome.
Feb 15, 2019
I was happy with the overall service. Dr. Stopak was very professional, knowledgeable, and pleasant. The wait time alone in the room for the doctor was a bit longer then I would expect.
Feb 12, 2019
Always timely, polite and efficient staff. Dr. Stopak has been treating me for years. My personal eye history is complicated with all sorts of issues. Dr. Stopak is always thorough and careful, and clear in his conclusions and advice.
Feb 8, 2019
From scheduling to check out Dr Stopak's staff was professional , efficient and pleasant!
Feb 6, 2019
I love that Dr. Stopak is always on time!
Jan 28, 2019
Eye Review I had a regular eye review with Dr. Samuel Stopack. Attention and diagnose by assistant and doctor were excellent, but I had to wait almost an hour in the waiting room, which is annoying at business hours during the week. Thank you. Sergio Valeiras
Jan 23, 2019
Excellent staff, very courteous and efficient.
Jan 8, 2019
I absolutely love this office. Dr. doc was wonderfu. I have already referred this office to many of my family and friends.
Jan 1, 2019
I was very impressed by the professionalism and courtesy of this practice. My friend, whom I respect for her good taste and intelligence, referred me to Dr. Stopak. As a transplanted New Yorker, I liked his openness to questions and concerns that plague an aging person. His assistant is also top notch and very thoughtful. She didn't want me to wait unnecessarily.
Dec 13, 2018
Dr. Luthra is great in every way possible: conscientious, sharp, detail oriented and friendly! Staff is also great. No waiting around and quick to answer any questions.
Dec 12, 2018
I had an appointment for 11:15 and was not examined until 11:50. The delay meant I had to scratch my next appointment.
Dec 11, 2018
Dr. Stopak has been my ophthalmologist for many years and I always feel confident in his expertise and care. Treatment options thoroughly explained. Technologies continue to be upgraded or replaced to ensure the best diagnostics. Prompt and courteous service.
Dec 4, 2018
I obtained a great professional service. I regularly go to Columbia Eye Associates for my eyes' control and always had satisfactory results.
Nov 14, 2018
Dr Sam Stopak is an excellent doctor. Professional,calm,not alarmist, gives facts in a way that is easy to understand. He is easy to talk to and doesn’t rush through the visit.
Nov 5, 2018
I have been seeing Dr. Stopak for over 3 decades and refer him to my friends regularly. He always takes the time to understand my issues and thoroughly explains the options and pros /cons of any of his recommendations. his staff is very professional. friendly and efficient.
Nov 1, 2018
The experience exceeds my expectations. Friendly, caring, quick and easy.
Oct 23, 2018
I love Columbia Eye Associates, and Dr Luthra in particular. My appointment was on time, everyone was helpful and considerate; other than having my pupils dilated, the visit was a pleasure. Which is a good thing, since my time between visits is getting appreciably shorter.
Oct 19, 2018
I had a wonderful first visit. Linda was very professional and Mahogany was very nice and helpful . Dr . Stopak has a very good professional manner. He communicated very well .
Oct 18, 2018
Columbia Eye Associates has been taking care of me for over a decade. Both Principals have always been involved. Since his joining the practice, Dr. Luthra has taken care of me through a very successful cataract surgery and also in eliminating the 'floaters" which in my case were quite distracting . i recommend the practice to any of my friends regardlessof where they live. i travel over a 100 miles to keep my appointments.
Oct 15, 2018
Clinic possibly overbooked .... had to wait too long , over 30 mins , nearer 40 mins , before seeing carer then ophthalmologist ..... otherwise visit satisfactory
Oct 10, 2018
I sent this note via your contact on your website and have not received a response. On Friday, September 28, 2018 I had an examination by Dr. Luthra. It was a positive visit and I left the office with a prescriptions for glasses and contact lens. It wasn't until later that the contact lens prescription is not what I was expecting. I need a contact lens prescriptions that shows the needed correction for reading. Thank you for your support.
Oct 2, 2018
I saw Dr. Stopak for my yearly eye exam recently, & everything was fine w/no significant changes to my vision. Dr. Stopak is always attentive and spends time with me to listen to my concerns. I have been seeing Dr. Stopak since about 1997, after I moved to this area. He is an excellent Dr. and I highly recommend him. Staff is always courteous and helpful, also.
Sep 23, 2018
I have always found the folks at Columbia Eye Associates to be outstanding. Dr. Stopak is a dedicated professional and adheres to the highest standards. Ms. Mahogany was also very pleasant and efficient.
Sep 14, 2018
I think Dr. Luthra was having a bad day, acting very un-Dr. Lutra-like. I am interested in an operation he mentioned, but when I asked, he said he would not repeat hmself and told me to just read a handout. I'm interested in the operation, but still have questions. I think he ws just having a bad day.
Sep 6, 2018
Physician Samuel Stopak was incredibly helpful and explained everything in a very accessible way. I highly recommend Columbia Eye Associates!
Sep 4, 2018
Friendly, courteous and knowledgeable
Aug 31, 2018
Please email me a copy of the photo of my eye the doctor took. Thank you.
Aug 28, 2018
I arrived on time for my appointment and after waiting 20 minutes or so I asked how long a delay could I expect. I was told that there were three patients ahead of me and that only the doctor could answer my question. I told the receptionist that I could not wait on an indefinite delay and to please call when an appointment can be arranged.
Aug 23, 2018
A great experience in all departments.
Aug 23, 2018
From first call at 9:00 am on a Monday morning I was impressed with the friendliness and efficiency of the staff. I saw Dr. Luthra and Linda, the tech, within minutes of my finishing paperwork, as I was a new patient, concerned about eye spots and flashes. Both Linda and Dr. Luthra were as friendly as front desk staff and I left with confidence that I will be well taken of. Also so glad that they are located on M St in downtown DC
Aug 14, 2018
Very professional, courteous and informative
Aug 1, 2018
Excellent visit--thank you for your professionalism and efficiency.
Jul 27, 2018
I’ve been to other practices where patients were shuttled through tests and exams so quickly that there wasn’t even time to consider questions. Dr. Stopak began my exam by giving me an overview of what he would be looking for during the exam, and then he spent considerable time showing me test results and talking about what they mean. He answered questions thoroughly, and in so doing, put my mind at ease. The front desk staff were helpful and pleasant, as was the technician. Highly recommend. I’m glad I’m a patient here.
Jul 13, 2018
Dr. Stopak is always great, reassuring. Support staff helpful and very pleasant and knowledgeable!
Jul 12, 2018
Needed an appt quickly and was taken care of. Dr. Luthra was well aware of my condition, able to work with me to treat it, gave me good advice, was friendly and concerned. I called my wife upon leaving to tell her what a great practice this was and what an outstading doctor I had.
Jul 11, 2018
Everyone was very accommodating!
Jul 5, 2018
Dr. Stopak was recommended to me by my Internist. He is a real Professional. He performed Cataract Surgery on both my eyes. My confidence in his work is demonstrated by my referring two Family members to him for Surgery!
Jul 4, 2018
I have been a patient of Dr. Sam Stopak's for decades. I am treated like a member of the family. The exam is always complete, and Dr. S always takes the time to explain what he recommends and why.
Jul 4, 2018
As always everything was great.
Jul 1, 2018
I was pleasantly surprised by how attentive the staff is; they are professional, prompt and very nice. Dr. Stopack is awesome, I respect the fact that he shoots straight from the hip, no bs, he tells you the truth. I felt my questions were answered and he verified (to me) that I made the right choice in coming to him as my new Opthamologist. I'm extremely happy I did.
Jun 22, 2018
always appreciate Dr Stopak's skills and knowledge. Do not like to have to wait so long to be seen after appoint time. thanks
Jun 6, 2018
I like the Dr. Luthra. I have only seen him once, but I have a good feeling about being in his care. He was very nice and was very clear on what I am do to clear my eye infection. The staff was also nice and informative on my health insurance benefits.
Jun 5, 2018
Dr. Luthra is excellent! His office staff is friendly and professional and he is thorough and easy to talk to with questions or concerns.
Jun 4, 2018
Dr. Luthra and staff went above and beyond to make sure my eyes are healthy. Was wonderful to not feel rushed and would recommend to friends and family.
Jun 1, 2018
This eye doctor's office is special. I was referred to Dr Stopak by my primary physician and I was glad he did. The receptionists were courteous, professional and efficient in setting up my appointment. The treatment I received from Dr. Stopak and his Technician was top rate. They all worked as a team to professionally assess my case in an effort to properly diagnose the eye problem I was having. I am very pleased with their service and as a result have set up my routine eye exam for next year. Thank you so much.
May 31, 2018
Dr. Luthra is fun and friendly, as well as being a great doctor. The staff at the office is helpful and nice, also.
May 18, 2018
Excellent - (1) office is well organized; (2) staff are efficient and helpful; (3) ophthalmology consult was thorough and well explained.
May 16, 2018
I’ve been with Columbia Sets Associates and Dr. Stopak since the mid-80’s. Everything related to my care has been performed by them, including Lasix surgery. I could not be more complementary of their professionalism and concern for their patients. I would not think of going anywhere else.
May 16, 2018
Always a great—and thorough—examination experience with Dr. Stopak!
May 9, 2018
As always, Dr. Stopak is thorough, kind and caring.
May 8, 2018
I've received professional care in the Columbia Eye office. Dr Luthru has continued to give me good advice in caring for my eyes..
May 4, 2018
Prompt, courteous, and trustworthy service here. I had a great experience getting Lasik and continue to return to the office for annual exams.
May 3, 2018
Professional and friendly treatment!
Apr 29, 2018
The entire office is welcoming and make you feel like you are their most important visiter.
Apr 19, 2018
I was referred to Dr. Stopak by my internist years ago and he has always done right by me. My wife complained after that I hadn't had a specific check of my peripheral vision, but she can do that here.
Apr 19, 2018
Really glad I got referred to your office. I'd already been to two other Ophthamologist offices since moving to DC and I'm super glad I kept looking until I found you.
Apr 16, 2018
Every one very positive, helpful. Linda and doctor the best. In the past my military and medicare covers everything. I did not feel very good about being asked to pay $60 for something.
Apr 11, 2018
See my answers and comments below
Apr 10, 2018
This is send year in a row where I was kept waiting a long time. I understand that delays may occur. A better practice is for doctors to inform the front desk and the front desk to inform patients. For the front desk simply to say "no rooms are available" begs the question but they appear not to have any reliable info.
Apr 9, 2018
As a first time patient Dr Luthra explained and clearly answered any question I had. The staff is kind and helpful. Highly recommend Columbia Eye Associates.
Apr 6, 2018
Dr. Luthra and his staff were very kind and wonderful. Mahogany was very warm, engaging and understanding, which I appreciated. And Dr. Luthra was phenomenal. He took the time to fully explain my condition, so that I understood it, and provided me with all the right information that I needed to know for the next few days, weeks, and so on.
Apr 5, 2018
Dr. Stopak is great. However, it's always uncertain as to how long I must wait to be seen. Also, when I call the office, I frequently get the voicemail and sometimes don't even receive a return call. A doctor's office phone should ALWAYS be answered during business hours.
Mar 27, 2018
Dr. Stopak is an outstanding doctor; with excellent clinical skills and patient skills. He takes time to thoroughly explain the diagnosis and proposed treatment. He is the best.
Mar 23, 2018
I am very pleased with the service and care I get from Columbia Eye Associates. I appreciate how Dr. Luthra keeps watch over potential and present conditions regarding my eyes.
Mar 15, 2018
It was perfect I did not have to wait at all.. everybody was professional but friendly Dr Luthera is fabulous.. feel confident my eyes will be looked after well.. explains everything.. and more.. already recommended my husband should see him Thank you all see you in July
Mar 13, 2018
I was impressed by all staff at Columbia Eye Associates. I needed an emergency appointment. The scheduling and reception staff were very helpful and made me feel very comfortable and welcome.
Mar 9, 2018
I was very happy with my visit as always. Dr. Luthra is great, and the front desk staff and technicians are very friendly and accommodating.
Mar 8, 2018
Very pleased with the service I received from Dr. Luthra and his staff. I had seen 3 others doctors for a problem with my eyes, all gave me different treatments that did not work. Dr. Luthra immediately understood the problem I was having and we decided on a course of treatment that started to work right away.
Mar 8, 2018
I had a very positive experience at Columbia Eye Associates. This was my first visit. I didn't have to wait long and both Dr. Luthra and the technician who started the process were thorough and kept me informed throughout the entire process.
Mar 8, 2018
I have been under the care of Dr Sam Stopak for 25 yrs+ & have consistently received excellent care. Recently I was seen by Dr Luthra & received the same quality of care. I can’t say enough good things about the practice. Highly recommend!
Feb 26, 2018
As usual, a pleasant, courteous and professional visit to Dr. Stopak and his team.
Feb 16, 2018
I've been seeing Dr. Stopak for years. He's cordial, competent, and caring. Front desk (often THE problem in a medical practice) is delightful and efficient. I always enjoy coming to this office and appreciate that I never have to wait long.
Feb 10, 2018
As always, I am sure I am getting the best eye care possible. Dr. Stopak and his staff are knowledgeable, helpful and courteous.
Feb 9, 2018
Drs. Stopak and Luthra are both excellent eye doctors that I have seen for care during the past 18 years. During that time I have had one successful cataract operation, effective treatment for a long-standing optic pressure problem caused by my open-angle glaucoma, and emergency same-morning relief from a stubborn, very uncomfortable object in my eye.
Feb 8, 2018
I am always pleased with Dr Luthra’s professionalism and patience when interacting with me during my appointment. A special thank you to the new staff members. They are all very professional and pleasant interacting with patients. A real asset to Dr Luthra and Stopak.
Feb 7, 2018
Dr stopak and his nurse Linda are warm and friendly. Very professional and knowledgeable. I now consider them my eye people.😊 very happy with Service.
Feb 1, 2018
Very pleasant staff and, of course, Dr. Luthra is supremely well qualified and possesses jovial manner which puts patients at ease, along with his expertise and depth of knowledge.
Jan 31, 2018
I have been cared for by Dr. Stopak for twenty years. He did Lasik for me in 1999 and my distance vision is STILL 20/20. You can trust him . . . with your eyes!
Jan 26, 2018
I had an excellent experience. I didn't have to wait very long. The assistant was pleasant and well informed. Dr. Stopak was top notch.
Jan 26, 2018
I've been a satisfied patient of Dr. Stopak's for many years. He is a skilled and personable doctor with whom I've always had good experiences and who I recommend highly for your eyecare needs. In fact, I have continued under his care even though I have moved out the DC area years ago, it's worth the trip. I always appreciate the professionalism, courtesy and kindness of the staff who don't mind providing long-distance service.
Jan 26, 2018
Dr. Stopak is amazing as always!
Jan 22, 2018
Good visit...........No concerns.............Nice conversation.......good interaction with staff.......Thanks.
Jan 4, 2018
I have been a patient of Dr. Samual Stopak for perhaps ten years. I like him and his style... friendly, very through and explains any options for courses of treatment. The office staff is equally friendly and efficient.
Dec 28, 2017
Staff are always nice and courteous and Dr. Stopak is excellent but regardless of my appointment time, I am rarely, if ever, seen close to the specified time. For my most recent visit, I waited over 45 minutes. Staff needs to advise clients if the doctor is running late prior to their arrival and certainly while waiting. Far too much time is taken from the workday due to delays.
Dec 21, 2017
Punctual and great exam. Thank you!
Dec 19, 2017
Very professional, excellent dr, I have been seeing him over 20 years.
Dec 15, 2017
Great visit! Friendly and informative.
Dec 14, 2017
Dr. Stopak is very thorough and caring. He explains things in detail and is compassionate. His staff is also very friendly.
Dec 11, 2017
I have seen Dr Stopak for years! I have always had a pleasant experience in his office, but most of all I fully trust his expertise.
Dec 8, 2017
Really loved my experience at with Dr. Luthra -- he clearly explained my diagnosis and course of treatment, and I felt very comfortable asking him questions and with his care decisions.
Dec 6, 2017
I was treated with great respect and had to wait in the waiting room for only a few minutes before being taken to the examining room where a technician deftly completed the first stages of my annual eye exam. I was relieved to find that not much had changed. Dr. Stopak came in for the rest of the exam after my eyes had fully dilated. As always he was informative and answered each of my questions with clear details. I left feeling a bit bleary eyed but happy to leave having spent less than an hour at the office. Not the usual case for some of my visits to the doc. Thanks.
Dec 6, 2017
Friendly, courteous and professional staff support a cadre of first-rate physicians with broad expertise.
Dec 1, 2017
Dr Stopak and all staff were knowledgeable, attentive, and personable as usual.
Nov 29, 2017
I had excellent care, however, I had a negative experience relating to my insurance. When I initially called to make an appointment I asked if my insurance was accepted by the office. Upon arrival, I gave my insurance card to the front desk, and I was not told anything. It wasn't until I met with the tech that I was told I would have to pay out-of-pocket. At this point, my appointment had already started, and I couldn't cancel. I had to call my insurance after my appointment to see how I will be able to pay for my visit. If the information provided had been made clear to me from the initial call I made, my expenses would have only resulted in a co-pay.
Nov 29, 2017
Although my appointment was lovely, I had to wait in the hallway with the rest of the early morning patients ( maybe 6 of us) as the door to the office was locked. Many of the patients were older; some had driven quite far and had to use the restroom. It would have made the early appointment more enjoyable if the office had been open closer to our appointment times.
Nov 22, 2017
Had to wait a bit, but staff was very helpful, and cordial.
Nov 15, 2017
I was very impressed with their friendliness, hospitality, and professionalism.
Nov 8, 2017
Dr. Stopak has given my wife and I exemplary vision care for more than a decade, and we are very grateful for his outstanding expertise and gracious patience with us.
Nov 7, 2017
Columbia Eye Associates needs better office staff is an immediate must! Dr. Stopak is ok, but he definitely needs to change his office staff as soon as possible.
Nov 3, 2017
My husband and I have been patients of Dr. Stopak for around 20 yrs - since coming to the US. We have found his professional services to be excellent. Fixing an appointment online while out of the country has always been difficult and have not been successful so far, getting no response to our email requests.
Oct 29, 2017
Great service, great care, couldn't be better!
Oct 16, 2017
Great practice, and Dr Luthra is wonderful.
Oct 9, 2017
Dr. Luthra is superb, he takes time to explain everything in detail, and his expertise and commitment come through clearly. I have great trust in him. However, he always runs far behind in his appointments. And his staff never acknowledged me in the over 30 minutes I sat in the waiting rom after arrival.
Oct 4, 2017
I love the office staff and the doctors are great!
Oct 3, 2017
Fantastic office and I can't say enough about Dr. Luthra! He is the best - has real depth in his speciality. Really knows his stuff, personable, caring. He is just delightful. Everyone there is patient-focused. Linda is amazing! She is very conscientious and really goes the extra mile.
Sep 14, 2017
I have been a patient of Dr. Stopak for years. He is always very attentive, listens to what I have to say, & we talk about whatever issues I may be having with my eyes. (Nothing serious, at all, thank goodness!) Anyway, I have nothing but good things to say about Dr. Stopak. The only negative is sometimes I have to wait for quite a while; this time, for example, it was about an hour after my scheduled appt. when I finally got taken back to an exam room. I had nothing better to do that day, so it didn't really matter. Just a comment.
Sep 14, 2017
Very professional as well as personal service and care
Sep 6, 2017
Great empathy and sense of professional competence.
Aug 18, 2017
My first visit was excellent - Dr. Luthra was very thorough, clear, and helpful. He carefully examined my vision, made sure I understood his recommendations, and gave me a referral for new glasses. The office staff was helpful and welcoming.
Aug 15, 2017
Great visit... arrived 30 minutes early and was seen early! Loved that.
Aug 10, 2017
Dr Sam Stopak always gets 5 stars. He is patient, takes his time, does a thorough exam, does not stress over things, and does not over prescribe anything that is unwarranted.
Aug 7, 2017
Great firm and support staff!
Aug 4, 2017
Top Notch Doctors and staff, I can see why they are rated as one of the top doctors in the Washington, DC area. I would recommend them to anyone with eye needs.
Jul 24, 2017
The quality of service received at Columbia Eye Associates is always exceptional. The doctors provide feedback as they do your exam and suggest options for Lasik, varying contacts, and other services without being pushy. Unfortunately I was not seen by the doctor until 45 minutes after my scheduled appointment start time which was frustrating.
Jul 18, 2017
Dr. Luthra is one of my favorite doctors. He is smart, attentive, and has a terrific bedside manner. He instills confidence and comfort and his medical advice has always been spot-on.
Jun 28, 2017
Dr Luthra is a caring physician!
May 19, 2017
Very professional and efficient. Doc knows his stuff.
May 6, 2017
Dr. Luthra was great! He saw me quickly, diagnosed me quickly, and prescribed me antibiotics quickly! Got to love that efficiency, and he was incredibly friendly and genuine. Glad I found him :)
May 5, 2017
Very nice and well run practice. Professional but also kind and prompt service. Happy to recommend.
Apr 28, 2017
Professional. Pleasant staff. Dr. Stopak informative and knowledgeable.. A good listener. Excellent communication skills.
Apr 24, 2017
This practice is highly recommended and is an amazing experience every appointment or contact with them.
Apr 22, 2017
My wife called for an appointment to coincide with my scheduled appointment and the staff was able to schedule her in within a half-an-hour of mine. The staff was uniformly helpful and pleasant. Dr. Stopak was very friendly, unhurried and interested in our eye health. Overall, a very good visit.
Apr 19, 2017
Dr. Luthra is a knowledgeable and charismatic doctor. He has taken good care of the eye health of everyone in our family of five. He works well in handling sophisticated issues like shingles on the cornea to making our teenagers enjoy going for their annual eye exam. He answers all our questions and explains the process carefully. We highly recommend Dr. Rajiv Luthra.
Apr 15, 2017
Dr. Stopak is a personable, knowledgeable, and encouraging doctor. I always look forward to my annual checkup with him.
Apr 14, 2017
Dr. Luthra is very professional, kind, a great listener, objective, and thorough
Apr 7, 2017
I was greeted by friendly and courteous staff. Everyone that worked with me was genuinely nice! I was treated like a person and given all the facts and recommendations - I felt like I was given all the necessary information to plan for my cateract surgery. My experience with Dr. Stopak and the rest of the entire staff was refreshing.
Apr 7, 2017
Very good doctor. Very good facilities
Apr 6, 2017
Dr Stopak is our favorite opthamologist; we understand htat he will have emergencies even if they occasion us ro become antsy.... we recommend him to anyone who asks us.....
Apr 5, 2017
Dr Stopak is friendly, thorough, and knowledgable. I'd recommend him to anyone.
Apr 5, 2017
As usual, Dr. Stopak was very attentive, listened to my concerns, and provided a solution to my issue. I have been going to him for several years and highly recommend him.
Mar 29, 2017
Love the photo from Hating all over the office, I would have much Preferred seeing Dr stopak I felt brushed off by his partner and rushed out of the office, With Dr stopak Eye care I had a great experience with him felt care for And got the treatment I came for.
Mar 28, 2017
Personal interaction basis for professional activity (Dr. and staff alike) much appreciated.
Mar 28, 2017
Very efficient and competent.
Mar 24, 2017
The dotor is very skillful and reliable. I have been his patient for the last 25 years and once every year I had him check my eyes.
Mar 22, 2017
Polite and efficient front office coupled with excellent medical attention.
Mar 17, 2017
The whole team is very nice here and Dr Luthra is especially good at explaining each condition, procedure and outcome. He did a fantastic job on my husband's cataracts surgery.
Mar 15, 2017
Great experience! My appointment was on time, the doctor explained the issue and answered my questions. I can't stress enough how pleased I am about no wait and being on time for this visit! Everyone is busy and waiting for an appointment is always a hassle.
Mar 9, 2017
Dr. Luthra was very welcoming!
Mar 1, 2017
I am a long time patient of Columbia Eye Associates and have never had a bad experience and outstanding results. The worst that could be said is that Columbia Eye Associates on rare occassions have been behind appointment schedules because the Doctors had taken longer in surgery. I see that as caring for those they care for and when needed they are not rushed by schedules in order to deliver positive outcomes.
Mar 1, 2017
Nice Experience at Columbia Eye Associates.
Feb 27, 2017
I have been coming to Columbia Eye Associates for about 4 years, My experience has been nothing but positive. The staff is courteous, knowledgeable and dedicated. I also have nothing but praise for Dr. Stopak. He is excellent at what he does. He always takes the time to explain everything and make sure I totally understand. He is very dedicated and caring.
Feb 23, 2017
Excellent Care, Front Office Staff was very professional excellent customer service
Feb 22, 2017
My most recent annual eye exam with Dr. Stopak went very smoothly, as always. Office staff were professional and pleasant; my exam occurred at the scheduled time, with no wait; and the actual exam and my time with Dr. Stopak were completely satisfying.
Feb 10, 2017
This note is not about my last visit, although twice now I have contacted the office by phone and the person whom is answering the phone as the receptionist has been close to curt in answering questions, generally not helpful nor supportive as receptionist that I have encountered in other doctor's office. You might want to take note. As today, the 9th of February, this person when I requested a copy of my last visit (the prescription results) asked for $20.00 charge for this easily electronically transferred information. When I asked to speak to another office person, I was sent to a phone and requested to leave a message (no answer). Not good customer service nor what was once experienced from the Doctor's Stopak, I am sorry to say. Thanks for providing an opportunity for my comments. Mike Welsh mikew@takomaparkmd.gov
Feb 9, 2017
It was a great experience. The technician and the doctor were very knowledgeable, nice, and explaining. I wish to say the same about the receptionist who basically shacked her head at me when I approach her with a question regarding my visit. I asked her if it was noted in the system that I was there not for a routin eye exam and before I finished my question, she interjected with "why are you her here then" whit a head shake. I mean, I am not very sincitive but I can tell when someone is being rude to me.
Feb 3, 2017
Dr. Stopak is a kind person who listens to his patients. I have never felt that he was rushing through my appointment and took the amount of time necessary to do a thorough examination and answer all of my questions. I highly recommend him!
Jan 17, 2017
This was my first visit and absolutely loved the doctor!!!!!!!
Jan 13, 2017
Please be sure to stay on top of your links, so that there is no confusion regarding eligibility for insurance. You were very responsive in fixing the problem.
Jan 11, 2017
Professional, fast and fun!
Dec 21, 2016
Wonderful experience from start to finish. Everyone is exceptionally pleasant and professional.
Dec 16, 2016
i have never received more wonderful and complete heath care than i have with Dr Stopak!!!! it is very easy to see why he is the BEST!!!!! I recommend him to everyone i know!!!! Thank you so much!!!!
Dec 15, 2016
I have been a patient of Dr Stopak for many years. He and his staff are very personable, knowledgeable and I have confidence in their work. I strongly recommend them to any one seeking an opthalmologist.
Dec 14, 2016
I am a twenty year patient of Columbia Eye Associates. I had lasik in 1999 and my eyes are still as good (20/20) as the time it was done. I go every year for monitoring, and I am confident any problems I ever have will be handled with professionalism and success. When I go to Columbia Eye Associates, I fee like I am visiting family.
Dec 13, 2016
Have been seeing Dr. Stopak for more than 30 years and my eyes have been well taken care of. He is courteous and extremly friendly, which makes an office visit a pleasure.
Dec 6, 2016
All the staff here are very helpful. Faith assisted me during my visit with Dr. Stopak.
Dec 6, 2016
I have found it difficult to stick with one ophthalmologist in the past.
Dec 2, 2016
Since the prescribed medication for my eye infection was quite expensive, the pharmacist called your office to see if there was an alternative. She was told you'd call back after consulting with the doctor. According to the pharmacy, there was never a call back, which they find is quite unusual. I ended up using Neosporin antibiotic ointment around my eyes and it eventually cleared up.
Dec 1, 2016
As always, ,everything went quite smoothly. No questions were left unanswered and I never felt rushed.
Nov 16, 2016
Dr. Stopak is thorough, thoughtful and kind! I definitely recommend Columbia Eye Associates :)
Nov 14, 2016
Dr. Luthra is excellent. I have been very pleased with his care and his practical approach. His staff is friendly and courteous and very responsive.
Nov 11, 2016
Your online presence is effective. It remained me about the need to program an appointment and make a good follow up.
Nov 10, 2016
Dr. Stopak is phenomenal. He's incredibly personable and took his time answering all my questions.
Nov 10, 2016
I love Dr Luthra - he's informed, informative, honest, and compassionate
Nov 9, 2016
Very friendly and efficient staff, and Dr. Stopak took his time with me discussing all of my questions and concerns. Great demeanor and very capable. I have found my new eye doc.
Nov 9, 2016
Excellent care, on time, friendly staff
Nov 1, 2016
Online Fail! Twice I received email notification saying I was due for a checkup. I was asked to submit days and times that would work, which I did. The notification said someone from our office will call to arrange your (my) appointment. Nobody called. Finally I called the office and made an appointment. Your system is not working. Why bother having it if it doesn't yield results?
Oct 21, 2016
The operation is professional and efficient.
Oct 13, 2016
I've been dealing with a chronic eye issue that suddenly became more urgent. It's been hard to find the right doctor but using a combination of ZocDoc and my elite ninja Google skills I came upon Columbia Eye Associates and Dr. Luthra and was impressed with his background and the consistent and positive review of the practice. Dr. Luthra not only gave me a really thorough rundown of what is really going on with my cornea but also made me feel like my treatment mattered to him. He has an impressive background but more importantly genuinely seems to care and also has the kind of curiosity many doctors have had pummeled out of them by the day in day out realities of seeing patients and dealing with insurance headaches and paperwork. We're still working on a long term treatment plan but there's a lot of improvement and honestly, especially with their office being so close to my work and the office staff greeting me warmly every time, I don't even mind going in every week like I have to right now. Great guy and great practice and I'm lucky to have found them!
Sep 26, 2016
Always professional and efficient as usual. Dr. Stopak was unusually delayed but able to focus immediately. Nikki and Tamika were reassuring and skilled.
Sep 26, 2016
I was very disappointed to learn the cost of catarac surgery. I have several friends who have had this surgery and paid nothing since it was covered by medicare and their supplemental insurance. I don't understand why there is such a difference.
Sep 22, 2016
My time with Dr. Stopak was fine but somewhat a wait that was quite long.
Sep 22, 2016
I feel extremely well taken care of here and the practice is very well-run. Dr. Luthra takes the time to really explain things and he seems to love his work.
Sep 16, 2016
.The visit was handled promptly and professionally. Absolutely no complaints
Sep 13, 2016
Great service by a very professional Doctor. No wonder he is considered one of the best in the area.
Sep 12, 2016
I have been seeing Dr. Stopak for years. He has always been very professional & thorough in his exams of my eyes & takes the time to answer all my questions. Would highly recommend him.
Sep 9, 2016
Waited 20 minutes to get to exam room and another 20 once I got there. My time is just as valuable as yours.
Sep 7, 2016
I had problems with no response to emails I sent concerning my appointment. I sent a request to change my appointment to columbiaeyedc@gmail.com. I never got a response. This has happened before.
Aug 19, 2016
Dr. Luthra is quite accomplished in his field. I have a complicated history of eye surgeries in different countries and he listened and responded appropriately. His staff was professional. I appreciated that he took his time and did not appear rushed.
Aug 2, 2016
Thanks for a quick and efficient examination. Doctor took the time to discuss all my concerns.
Jul 29, 2016
I highly recommend Dr. Stopak. Friendly office staff. Was seen on time. Got a great explanation of the exam and my options. I couldn't be more satisfied.
Jul 29, 2016
Was very pleased with the entire staff on everything from their courteous and professional behavior to their patience on making sure to thoroughly explained everything regarding my treatment. The only issue was there was an hour wait past my appointment time which then had me recover a ticket. 😞
Jul 27, 2016
I was a new patient and CEA was able to see me same-day and with a good resolution to my case.
Jul 22, 2016
Efficient, polite, and explained my issues very well.
Jul 15, 2016
Very friendly and professional staff
Jun 23, 2016
Had a great experience yesterday with Dr. Stopak and I feel much more confident about my decision to get laser correction. I would recommend Columbia to anyone considering it themselves.
Jun 10, 2016
I always eagerly anticipate my visits to Columbia Eye Associates, most particularly because of the care and commitment to my vision needs as provided by Dr. Samuel Stopak and the friendly and helpful attitude of the administrative staff.
Jun 8, 2016
I m a new patient with Dr Sopak. At the time of making the appointment the doctor's office confirmed that he accepts my insurance. When I was done they charged me extra $ 60 saying that the Dr only accepts insurance for the vision part of the service and not eye examination. It is absurd. I was very clear that I wanted the appointment for regular eye check up (to be undertaken after 2 years). The Dr's office wasn't transparent about the insurance coverage. I am sorry I am very dissapointed!
Jun 8, 2016
I m a new patient with Dr Sopak. At the time of making the appointment the doctor's office confirmed that he accepts my insurance. When I was done they charged me extra $ 60 saying that the Dr only accepts insurance for the vision part of the service and not eye examination. It is absurd. I was very clear that I wanted the appointment for regular eye check up (to be undertaken after 2 years). The Dr's office wasn't transparent about the insurance coverage. I am sorry I am very dissapointed!
Jun 8, 2016
Dr. Luthra, his partner Dr. Stopak, and their staff are the best. I came to see them because I had conjunctivitis / pink eye - but will now use them as my Ophthalmologists going forward. I highly recommend them!
Jun 4, 2016
Great office, fast and courteous service. Great bedside manner from the Dr. and the front office staff are top notch.
May 27, 2016
Very efficient practice. Dr. Luthra is very knowledgable and I feel like my eyes are in good hands with him.
May 25, 2016
Excellent service from both Dr. Stopak and his assistant. The wait was a bit longer than usual, but I did have a last minute appointment.
May 21, 2016
I think scheduling could be a little better. I waited longer than I should have because of "people ahead of me". I waited 20 minutes to be seated, then I waited 20 minutes to be seen.
May 19, 2016
The staff was very pleasant and professional and, of course, so too was Dr. Stopak. It ain't broken, so don't fix it.
May 11, 2016
Excellent staff providing professional and caring services
May 4, 2016
Have been going for three years now and I have always had an excellent experience with Dr. Luthra and the staff. Everyone is courteous and friendly.
May 3, 2016
I am very pleased by my experience with Columbia Eye Associates. The staff was welcoming and clear regarding directions for getting registered, this being my first visit to Columbia Eye Associates. I also want to compliment the clarity of the forms I was asked to fill out. The young woman who did the initial examination was most efficient, readily answered any questions I had, and was also friendly, this last quality being very important to me. I instantly liked and felt comfortable with Dr. Luthra. He's outgoing, knowledgeable, not nonsense and yet most personable. I came away with what I took to be a clear assessment of my eyes at this point. In short, my whole experience was superlative.
Apr 29, 2016
Dr. Luthra was very professional and knowledgeable on my condition.
Apr 27, 2016
Dr Luthra and his assistant Christine were both very thorough. I have a good understanding of the current situation of my vision based on their explanations.
Apr 26, 2016
I have been a satisfied consumer for quite a few years - Dr. Stopak and the staff are consistently client-focused, patient and compassionate. It's great to be greeted in a doctor's office with a warm welcome, and not as an inconvenient visitor!
Apr 25, 2016
Quick attention, and well explained diagnosis. I had an urgent situation (eye injury) and was seen quickly. Dr. Luthra had great attention to detail, as did his med tech and office staff.
Apr 22, 2016
Love the personal care provided by Dr Luthra
Apr 16, 2016
I scheduled my apt through zocdocs for Dr. Luthra and they started to show me to the other doctor in the office. After informing them of my choice, they set me up with Dr. Luthra as requested.
Apr 13, 2016
I was thoroughly pleased and totally satisfied with my entire visit. Looking forward to my next visit. Thank you. Bernadette
Apr 13, 2016
I like that I'm given options on my treatment. My whole family comes to this practice.
Apr 12, 2016
I found them to be very professional. knowledgeable, and courteous. The wait time was very short. They also supply plenty of time to talk about your ailments.
Apr 12, 2016
Everyone is always friendly, professional, and courteous.
Apr 11, 2016
The appointment took longer than expected. I was confused at the high cost and if I paid and submitted for insurance it would be a different price than if the office submitted the forms. There is more but I will think about those issues for a while.
Apr 9, 2016
I've been seeing Dr. Sam Stopak for over 25 years now. He helped me though some scary issues in the early '90s and performed my Lasik surgery in the late '90's. I've been seeing 20/20, or better, ever since. Always a pleasure to see him for check-ups to hear just that, too. :-)
Apr 8, 2016
Very professional- entire staff
Mar 25, 2016
Best Opthamology Team in DC! I have a special medical issue therefore I have additional tests to take each year. These are handled well and expeditiously. Both opthamologists have my trust.
Mar 15, 2016
Doctor was great. Wait time was too long. I arrived early and had already submitted all documents online beforehand via zocdoc so there were no requirements for me when I walked in. Just hand my insurance card for a copy. Waited about 45 minutes after appointment time.
Mar 15, 2016
Dr. Luthra's passionate commitment to providing the best possible outcomes for glaucoma prevention and treatment are outstanding. His approach his both professional and personal.
Mar 15, 2016
Christina was very professional and explained everything very well while completing the pre-session expeditiously. Dr. Luthra was his usual friendly and helpful self, explaining our options and providing details on the outcome of our tests.
Mar 15, 2016
Thanks for taking care of my eyes.
Mar 14, 2016
Pleasant and reassuring visit. I thought I had a detached retina, but luckily did not. My condition thoroughly explained.
Mar 13, 2016
My only problem is that phone calls are not returned. When calling to make or change an appointment almost always you are diverted to voicemail and those messages never lead to a call back.
Mar 11, 2016
I think Dr. Stopak is the best ophthalmologist I have ever seen. I had lasiks, including mono vision, 11 years ago and both eyes are still perfect. Dr. Stopak saw me on an emergency basis, so I understood the wait. Also he spends as much time as necessary with every patient. I have with hesitation referred to many others.
Mar 9, 2016
Excellent first experience with the practice. Very excited to have found them!
Mar 4, 2016
I did not realize that it would be two months before I could have cataract surgery and then a month between surgeries until the end of the visit. I wish that I had known this before the visit.
Feb 25, 2016
I appreciate the over 20 year history I have with Dr. Stopak.
Feb 25, 2016
Dr. L was great. I would definitely recommend him to family and friends! So glad I've found a great opthamalogist!
Feb 12, 2016
His attention was very simple, fast and revealing! He let me and my Dr. Michael West to understand what to do next.
Feb 6, 2016
Nobody explained me about my insurance, just took money for nothing
Feb 3, 2016
Everyone was professional, from receptionist to nurse to doctor. I appreciate all of them giving me as much time as I wanted to understand the test results and future considerations.
Feb 3, 2016
Good no nonsense experience. Will go back again if needed. I went in without appointment for a recent eye infection that was not improving - the reception team took care of me immediately.
Feb 1, 2016
I have been seeing the professionals at Columbia Eye Associates since inquiring about refractive surgery. While i was a candidate they suggested I defer because I would likely be a candidate for cataract surgery. I became qualified within a year and have since had both eyes corrected with excellent results. I continue to age for some reason :) and the Doctors have adjusted my care as needed. I am very pleased with the overall care.
Jan 30, 2016
Dr. Stopak is excellent, and his office staff are first-rate. I always feel completely informed and up to date concerning the condition of my eyes and status of my vision following my annual visits to Dr. Spopak, which I've been undertaking for several years, now.
Jan 15, 2016
Enjoyed the front office vibe. And Dr. Luthra was engaging and enthusiastic, even though he was super busy.
Jan 15, 2016
Dr. Luthra is a fine surgeon with a great, deserved reputation. During my cataract surgery, he discovered zonular weakness -- a rare circumstance that few ophthalmologists encounter. He, however, has done so quite a few times. He knew what to do and had the required non-standard lens and capsular tension ring at hand. Thanks to his experience, this did not become an emergency! Even better, he is attentive, explains everything, and makes sure you leave with all questions answered. His helpful and supportive attitude is outstanding -- he even provides direct contact information should issues arise after hours. The office staff is first rate in all aspects. You simply cannot find better eye care than this.
Jan 14, 2016
Dr Stopak and his staff are excellent with patient care
Jan 13, 2016
Dr. Luthra is amazing. He took the time to throughly examine my eyes and explain my condition. The receptionist was very helpful by letting me know how much I could expect to pay out of pocket at checkout. The entire staff was pleasant and knowledgable. I will definitely recommend this practice to my friends and famiky.
Jan 12, 2016
I have seen Dr Stopak for over 20 years, from wearing glasses to contacts and ultimately LASIK 7 1/2 years ago. I have felt very well cared for and could not be happier about LASIK. My vision improved from 20/400 to 20/15 without any side effects or vision reduction during this time.
Jan 12, 2016
Columbia Eye Associates provides excellent eye care and the staff could not be more friendly. I have already recommended them to family and friends.
Jan 7, 2016
Excellent ! Efficient and on time. Would definitely refer relatives and friends.
Jan 4, 2016
Of any medical practice in the DC area, this is by far the best. The staff is helpful and courteous, and Dr. Luthra is top-notch.
Jan 3, 2016
I have been going to this office for over 25 years as a patient of both Dr Stopak and Dr Luthra and have been very pleased with the outstanding care. Most recently, Dr Luthra performed cataract surgery on my eyes. My eyes presented unusual challenges, but the end result has been wonderful. Dr Luthra is a very skilled eye surgeon who carefully explains what is going on and makes sure that all of my questions are ansered.
Dec 31, 2015
The front desk associate was wonderful! I did have to fill out a lot of forms (since it was the first time) but I wasnt taken into a room till 30 minutes after my appt time.
Dec 31, 2015
I have been using Columbia Eye Assoc. for several years. I am always very pleased with my experience.
Dec 30, 2015
The doctor and his staff were very professional. Everything was explained to concerning my options for taking care of my current vision situation.
Dec 21, 2015
The purpose of the appointment with Dr. Luthra was to discuss and schedule my first catharact surgery. Dr. Luthra was patient and understanding about my nervousness, my questions, and concerns. He answered all the questions and we discussed issues surrounding the surgery, the process, the technology, the material used today to make the lens, and the advances in laser technology. Dr. Luthra provided me also with the name and email address of a patient who underwent this same surgery. I plan to contact her. I went to this appointment with hesitation and was nervous regarding the January and February 2016 surgeries. I came away feeling very confident and secure with Dr. Luthra and that I had made the correct decision. Thank you very much. Loreta
Dec 20, 2015
Everyone on the team knows their stuff and is a pleasure to talk with.
Dec 16, 2015
A very professional and warm staff. The doctor was thorough and took his time explaining everything to me.
Dec 9, 2015
The doctor was friendly and just great. I also liked the staff which was very welcoming.
Dec 5, 2015
I have been going here for about three years and have been very impressed with the practice and staff. The facilities are spotless, the staff is very kind and you can ask multiple questions without being "talked down to." Glad I made the switch from a previous provider. I don't understand the negativity and haters on Yelp and Google reviews for this practice. Guess you can't please everyone and one of every three people is always unhappy in life about something.
Dec 4, 2015
I was referred to Dr. Luthra from my PCP, Dr. Ileana Esperaguerra due to migraine head aches I have been having. I was told that Dr. Luthra could get me in within two hours, which I thought was wonderful given I was a walk-in and a new patient. I asked the receptionist if I could take the forms with me to fill out while I waited. She gave them to me and said she may even be able to get me in sooner than what they originally anticipated. I filled out the forms and within 10 minutes was called back by the PA. Dr. Luthra was incredibly friendly, provided ample information and good feedback on my migraine issues. I felt like he wasn't pressed for time and truly took my concerns to heart. Overall, I was so impressed with the service I received and I would highly recommend this office to others. Thank you thank you!
Dec 2, 2015
Dr. Luthra is always pleasant, patient, informative and thorough. In addition, office staff are very competent, efficient and helpful - thank you all.
Nov 26, 2015
Dr. Stopak is truly a Top Doc. I have been a patient of Columbia Eye Associates since the 90's and Dr. Stopak has guided me through many of the important life stages of vision. I am completely satisfied with the high quality care i receive at every visit and the efficiency and smiles of the staff. Thank you Columbia Eye Associates for great care and doing an amazing, important job!
Nov 19, 2015
Dr. Stopak has an intelligent and practical approach and explains things well. He does not push unnecessary treatments or prescriptions. I have gone to him for several years, and he is always pleasant. I would recommend him to anyone looking for an ophthalmologist.
Nov 18, 2015
It was excellent service no waiting and was quick.
Nov 17, 2015
I have been a patient of Dr. Stopak for over two decades and I have always been impressed by his professionalism and his knowledge. He is always careful to explain the results of the examination and to advise me of potential issues. Further, his staff has always been well-trained, courteous, and helpful. You couldn't go to a better eye clinic.
Nov 13, 2015
Excellent care, as always.
Nov 11, 2015
I don't like having a TV set on in the reception area. Too noisy.
Nov 7, 2015
Very professional. Staff very courteous.
Nov 6, 2015
Dr. Stopak is one of the rare breed of doctors who takes patient care to the highest levels. I have been coming to see him for more than 20 years and recommend him, and his practice without reservation.
Nov 4, 2015
Friendly, knowledgeable, efficient.
Nov 3, 2015
I always have a great visit when I go in for appointment at Columbia Eye. The office staff and Dr. Luthra always treat me very nice and in a professional manner.
Oct 30, 2015
Always a pleasure to be in the care of Dr. Luthra. He is very professional and also kind and empathic. I recently had cataract surgery and could not be more pleased with the treatment and result.
Oct 30, 2015
I have been a patient of Dr Stopak for a number of years & can't say enough good things about his medical care. PLUS his staff is exceptional!! I highly recommend his practice.
Oct 29, 2015
Very friendly, professional staff. I was a new patient at the time of my visit and immediately felt at home with the group. Dr. Luthra is exceptionally clear and very comprehensive in his diagnosis/treatment. I strongly recommend this practice.
Oct 27, 2015
The doctor was very nice but he did not provide as much information as I would have liked. He indicated that he would give me a good site that would explain more about my condition but did not give it to me. May have been an oversight.
Oct 26, 2015
Just moved to DC and it was my first visit to Dr. Stupak. I was comfortable with how thorough he was in understanding my history and priorities. The staff was professional and friendly.
Oct 23, 2015
I scheduled my appt with ZocDoc and the receptionist didn't have a record of it. I arrived at 8:30 for an 8:30 appointment and didn't leave the office until after 10am. They dilated my eyes at maybe 8:45 and then I waited until nearly 10am to see Dr. Stopak. He answers direct questions very inefficiently, and talks a lot about things that were unrelated to my inquiry. Generally he seems unfocused but still takes forever. Finally, the office called me the next day to ask about a prescription for contacts that I never asked for and was never placed. The one prescription for an eyedrop that was prescribed will probably be screwed up as a result. Every time I come here the wait is atrocious, even for appointments first thing in the morning; I won't be coming back.
Oct 21, 2015
The treatment is excellent and Dr. Stopak takes that time necessary to completely address all concerns and options.
Oct 20, 2015
Really really late. Inconvenient to me as my schedule the rest of the day was late as a result. Reason for delay was not explained why. Staff was nice however that did not make up for such a long wait. Also I was billed $60 for a piece of paper Rx for glasses. I will be following up with the office as I don't think that should be the case and haven't been charged this in the past. I have been a patient for many years.
Oct 20, 2015
Dr Stopak's reputation in the Washington, DC area medical community is aa one of best and finest opthamologist/eye surgeons. As his patient my experience with cataract surgery and continu ed follow up through the years confirms this. Midst his obviously fine hones surgical skills, his demeanor is professional, respectful,, informative and gentle for which I greatly asppreciate.
Oct 17, 2015
I feel grateful that Dr. Stopak is my doctor and that he has such a great medical team.
Oct 17, 2015
I think Dr. Luthra is an excellent ophthalmologist. I have been seeing him for a chronic eye condition for the past few years and would highly recommend him to others. His bedside manner is very soothing and his sense of humor and charm reduce the stress of a visit to the doctor's office.
Oct 15, 2015
Great experience, the wait was minimal and understandable - I will be back!
Oct 15, 2015
Excellent office, staff is helpful and friendly and Dr. Stopak is great!
Oct 14, 2015
Everyone was pleasant. Wait was a bit too long. Doctor and his assistant were very helpful, courteous, and generous with their time. I'm still waiting on a call back (24 hours later) about an insurance issue...
Oct 1, 2015
It took 15 min. or more to hand me the papers I needed to fill (which the receptionist said I needed to do)after mentioning my arrival at the counter. After waiting for about 10 min. when I went up and requested the papers, she was not particularly polite and asked me to wait longer.
Sep 30, 2015
The entire process was a good experience
Sep 26, 2015
I have always been very happy with Dr. Stopak and all the staff at this office. They are all so friendly, efficient, informative, and, as is sometimes necessary, very patient with me!
Sep 25, 2015
Dr. Stopak and his staff are very professional and efficient. I was in and out of their offices in a half hour
Sep 25, 2015
The staff is courteous and knowledgeable. Dr. Stopak answered all of my questions thoroughly.
Sep 18, 2015
My appointment experience was excellent and more than met my expectations. Dr. Stopak is very thorough and takes the time to explain everything.
Sep 18, 2015
Columbia went out of its way to do the right thing. After initially telling me that I should not come in because the appointment I had made several weeks earlier was not on the books, Shauna arranged for me to be seen at the time I scheduled. My wait time was short. Both the nurse and Dr. Luthra were professional and efficient. Everyone went out of their way to make it work -- and work well.
Sep 18, 2015
Dr. Stopak is excellent in explaining various options available for treatment and has a long view as well. Also, if there's an emergency (e.g., something in my eye) Columbia always gets me in.
Sep 16, 2015
Dr Luthra is great He explains in simple language Has good bedside manners Will definitely recommend him to family and friends
Sep 7, 2015
My employee called before hand to see if they could fit me in and they did. I absolutely love Dr. Luthra he is the best. He even called and check on me after I got home. I will definitely go back to him!
Sep 4, 2015
Staff was very helpful when I could not locate my health insurance card. I found it at home and sent a photo of it to them.
Sep 2, 2015
So, my co-pay was $30. Then there is a quick contract that states $60 for a eye prescription check up. I signed no, but then I might have said a verbal "yes" to the eye doctor. My co-pay jumped from $30 to $90. Um, I guess the rent needs to be paid for these doctor. Other than that, everything was GREAT. One day everything will make a little more sense. I pay $340 out of my pocket for Health Insurance, and I wish that covered the eye exam. But it doesn't, and that lets the saltiness just ooze out of me. I wish the itemized area for eye exam stated: My Medical Bills are expensive as fuck, and this is why there are a bunch of extra cost! It's not this doctors office, it's me wishing the $340 I spend with Blue Cross Blue Sheild would stretch a little further. I'm gonna go vote now. Maybe one day things will change.
Aug 28, 2015
Had eye infection, and was treated the same day. Most appreciated...
Aug 28, 2015
Perfectly fine check up. Would have preferred not waiting so long, but Dr. Stopak was not rushed with me and I appreciated his concentration on my visit.
Aug 13, 2015
I have been seeing Dr. Stopak for years. He is always professional & takes time necessary to explain what is going on with my eyes & what I need to do. His staff is also very friendly & professional.
Aug 13, 2015
I have been going to Columbia Eye for many years...even though I moved to Anne Arundel county (2008) I still come into DC for my eye check-ups, etc. because of the services I receive and the manner in which they are administered. I recommend them highly --doctors and staff!
Jul 31, 2015
Staff were terrific. Very caring and efficient. Dr Stopak explained my condition and options for treatment. He was thorough and was not rushed, as many physicians are, and very personable.
Jul 31, 2015
I have had excellent care from Dr. Stowpak and his staff for over twenty years.
Jul 31, 2015
felt pressured but that could be because the office was running behind schedule.
Jul 30, 2015
Dr. Luthra and his staff are fantastic!
Jul 25, 2015
I was promptly seen by the nurse, but I had to wait an hour before Dr. Stopak came in. I arrived at 2:20 for a 2:30, and finished at 4:10. This has been an issue in the past. This undercuts the value of Dr. Stopak's capable expertise.
Jul 25, 2015
It was early (9:15), but everyone was cheerful and pleasant. Busy, but stopped what they (2) were doing and greeted me warmly. There was not much of a wait (5 minutes) after filling out paperwork. Christina was great in prepping me in advance of seeing/meeting Dr. Stopak in the patient room. THANKS for a positive session! Robbie Curry
Jul 24, 2015
My experience with the Columbia Eye Associates has been excellent in every way.
Jul 19, 2015
Dr. Luthra is an excellent opthamologist. He is thorough, attentive, and very pleasant. I would unreservedly refer him to my family and friends.
Jul 18, 2015
This is a really warm and friendly office.
Jul 17, 2015
Staff was helpful and the doctor very professional
Jul 14, 2015
The new policy of not filing insurance claims is annoying. I don't mind having to pay up front, but physically handling the paper, finding where I have to send it, etc., is unusual for me and easier done by someone for whom it is routine.
Jul 3, 2015
I went to Dr. Stopak for him to evaluate an injury to my eye. He performed several tests and then proposed a treatment plan along with explaining how my injury was not threatening my eyesight. He was very professional in his approach. I would recommend him to my family and friends/
Jul 1, 2015
I don't volunteer recommendations, but if we had a friend in need, I would certainly recommend your practice!
Jun 25, 2015
Always a pleasure ... As I learn some thing new and of course I laugh and it disapates the anxiety of a eye exam
Jun 23, 2015
Dr. Luthra is wonderful!!! HIs sense of humor is delightful! I felt so confident about my eye exam due to his professionalism and expertise. What a magnificent and caring physician. Definitely the best ophthalmologist in my experience! The staff is very friendly and thoughtful. I simply love going there for my eye care.
Jun 20, 2015
Excellent Doctor who gives personal care.
Jun 19, 2015
Always professional and courteous service.
Jun 18, 2015
I was squeezed in without an appointment and was very grateful.
Jun 17, 2015
Unexpectantly facing more care due to aging eyes. Materials provided for me to understand are helpful.
Jun 16, 2015
I appreciate not feeling rushed by the doctor and him taking time to discuss my questions and explain my evaluation.
Jun 13, 2015
My visit was prompt, efficient and thorough.
Jun 13, 2015
Great experience all-around. Glad I went.
Jun 12, 2015
I've been a patient of Dr. Rajiv Luthra at Colombia Eye Associates for several years and do not think I could get better care anywhere else. A physician myself, from the front office, to the nursing assistants, to Dr. Luthra, the care that I have received has been consistently excellent. I give five stars to Columbia Eye Associates.
Jun 12, 2015
Dr. Stopak is very personable and thorough. His advice and procedures are tailored to the individual patient. I was extremely apprehensive about cataract surgery in 2013, but he talked me through it, and the surgery was actually enjoyable. I am actually looking forward to my other cataract appointment in two weeks. Piece of cake.
Jun 9, 2015
Shawna,on Dr. Stopak's Staff, handled a revision to my 2014 "Examination" Report in a very expeditious and professional manner.
Jun 4, 2015
Dr Luthra was very engaging. The team was very pleasant. Everything was explained thoroughly and understandable.
Jun 3, 2015
Counsel with the Doctor was outstanding and done in plain language. It established superior level of service.
May 31, 2015
Extremely pleasant technician, who was upbeat, friendly, informative, and just delightful. It makes all the difference in creating a warm, welcoming environment!
May 29, 2015
Wasn't sure what to expect but treated quite put me at ease. Can't ask for much better since wss excellent to begin with.
May 24, 2015
Dr. Dismissed my request and gave me so much pressure to do lasik. I was not comfortable and myrx was not really better. Than before
May 23, 2015
Dr. Luthra has been excellent. He is genuinely concerned and is always available to speak to me about the situation.
May 17, 2015
Everyone is very professional and pleasant. I feel very confident in the care and appreciate the explanations I get to any questions I ask.
May 11, 2015
I was seen by an assisitant ten minutes after coming in however it took 45 mins after my appt time to be seen by the dr.
May 7, 2015
Excellent service, eye status and options were well explained.
May 6, 2015
My appointment was for 3:15. I arrived 30 minutes early. I did not see the Doctor until 4:45. At one point the assistant apologized and thanked me for being patient. She explained that the Doctor would see me next. In fact two more patients were seen before I was. Care is excellent but this time I felt the wait was excessive.
Apr 30, 2015
Dr. Stopak and the office staff are all professional.
Apr 24, 2015
Only concern is that there is too much waiting time. First, to get in to a room and second to see Dr. Stopak. I was there over an hour.
Apr 16, 2015
It was a very nice experience
Apr 16, 2015
What "proper greeting" are you talking about? When I arrived the front desk person was head down, doing something else.When I asked about insurance, she was kinda aloof, until I submitted my questionnaire and wrote all caps that I understood ENGLISH. (I am Asian, in this country since 1969. There was NO explanantion of insurance options. I had to emphasize that Medicare should be the primary insurer, not my Anthem insurance. But, after my exam, she seemed friendlier, maybe because she realized I wasn't a dumb immigrant.She was not helpful either about the refraction cost associated with my visit. What's so hard about saying, "you can call your secondary insurer and find out how tio submit a claim." One can be polite and helpful without being overly smiley and fakely enthusiastic. If I came dressed in office wear, would i have been treated better? I WILL refer this office because Drs. Stopak and Luthra are excellent doctors and should not suffer bec. of office staff.
Apr 16, 2015
Awesome first visit. Dr. Luthra is extremely knowledgable and thorough.
Apr 15, 2015
The staff was nice to me and the Doctor was very thorough in explaining my eye problem. I like the Doctor because he smiles.
Apr 11, 2015
I have been seeing Dr. Samuel Stopak for the last 30 years. Even though I live in France and New York I come to Washington DC to have my annual check-ups done by Dr. Stopak. I am very satisfied with his professional service.
Apr 11, 2015
Dr. Stopak is tops. I would never go elsewhere. The staff is lovely.
Apr 9, 2015
I was treat Friendly and Profecional.
Apr 2, 2015
Dr. Luthra was really great... I appreciated how he asked questions and also answered all of mine. I felt like I had the best eye examine in years!!! They also seem to have a great follow up program that I am eager to experience as well.
Mar 31, 2015
Dr. Stopak is a great resource and clinician, who takes time with each patient, gives clear explanations and suggestions, and makes you feel like a part of your own health care team. his staff is friendly and helpful, a pleasant change from many other medical practices.
Mar 25, 2015
It is a lovely office with extremely competent staff.
Mar 25, 2015
Dr. Luthra is the best! He is very knowledgable and a great doctor!
Mar 22, 2015
I trust my doctor and always have a positive experience.
Mar 19, 2015
I highly recommend Dr. S, as he was highly recommended to me.
Mar 18, 2015
Very positive and informative visit. Glad to have a regular eye doctor.
Mar 18, 2015
Dr. Samuel is excellent Dr.
Mar 18, 2015
Dr. Stopak was recommended to me by my primary doctor several years ago and I have always liked and trusted his treatment.
Mar 17, 2015
I had no issues with the eye exam. I think it was fine but it was frustrating that my financial options were not explained to me until the end when I had to Pay out of pocket. I had no idea that was going to be the case since presented my insurrance and thought I was only Going to provide a copayment. Really despointed.
Mar 5, 2015
Excellent service overall and Dr. Luthera is a fantastic physician.
Mar 4, 2015
Dr. Stopak is engaging and professional. I trust him with my eyesight completely and he is comprehensive in his examinations and in his information sharing. Thank you, as always!
Mar 3, 2015
The staff are very friendly and accomodating. They provide excellent customer service.
Feb 27, 2015
Dr. Luthra is wonderful. Very caring and he explains any issues in an understandable manner.
Feb 27, 2015
I had a very effective and efficient visit. Dr. Luthra was very knowledgeable and explained everything and great detail. When I left, I felt like I accomplished a great deal and had a good idea of the next steps needed to complete my procedure.
Feb 26, 2015
I felt that I needed to see Dr. Luthra. I phoned and was given an appointment that afternoon.I felt that the technician doing much of the testing, may have been new to the machines. I was confused as to what was happening. Another lady in the office finished the testing on me. Dr. Luthra is quite good .
Feb 25, 2015
very pleasant and efficient out front. doctor very thorough and easy to talk to. answered all questions. it was my first visit.
Feb 24, 2015
Dr. Stopak is an outstanding physician! He is thorough in his examinations and in his explanations. He has my full trust. Herb Rosenbleeth
Feb 20, 2015
My appointment was at 10:00 AM. I sat in the room for over 45 minutes waiting to see Dr Stopak. I eventually left at 11:00 AM to make another doctor appointment.
Feb 17, 2015
Dr. Stopak and his team have the patient's interest and concerns uppermost in mind. And that's what counts.
Feb 13, 2015
Columbia Eye Asdociates doctors abd staff operate on the element of humanity. They are extremely caring and thorough, unlike some entities which are clinical abd neutral.
Feb 12, 2015
There was a fire drill in the middle of the appointment. It was unplanned. I returned to office and got back before the office staff. Dr. Stopak was there so we finished up. The nurse trainee did not do a good job with my eye test. Dr. Stopak redid and the results were different, and more inline with the previous exams. There has been some change in my vision but it was not dramatic. The manual test process is not very accuate. Dr. Stopak used the optical maching.
Feb 6, 2015
I've been seeing Dr. Stopak for years, only he was able to treat my specific needs (and I've seen plenty of others). Even though I moved from the area I have continued to see Dr. Stopak.
Feb 4, 2015
Absolutely first rate professionalism
Feb 3, 2015
Iwasimpressedwiththeserviceandtheprofessionalismofstaffmademyday
Jan 29, 2015
I was running very late and tried to call to ask if I should reschedule. I spent an extra 3-4 minutes being routed and leaving a message. I drove into town with my fingers crossed. Luckily for me, the doctor was running further behind than I was, so, for me, the wait was not terribly long. If I had been on time, it would have been a different story.
Jan 28, 2015
Dr. Luthra and the staff are great. I knew I was going to have to wait a bit when I shifted my appt.
Jan 28, 2015
the whole staff was great. knowledgeable. friendly. enthusiastic. i walked away a customer for life!
Jan 26, 2015
Always a pleasant experience. Everyone is professional, friendly, and patient.
Jan 23, 2015
Very efficient and personable.
Jan 23, 2015
I appreciate knowing how my eyes change, or not, since the last visit. And his pleasant demeanor has a calming effect on me.
Jan 19, 2015
Besides the routine tests (IOP, Visual Field) I undertook for the first time an OCT. Dr. Luthra explained how it shows thinning of the NFL in both the eyes This establishes that I have glaucoma which however has been diagnosed long back and placed on treatment. OCT will help in assessing progression of glaucoma as NFL changes are supposed to precede visual defects. For that the doctor said he would repeat these tests once in a year to compare and see if there is any further damage to the Nerve fibre layer. This should go along with accurate measurement of IOP and fields. I understood from the visit that the OCT shows anatomical changes while fields are the phisiological counterpart and the IOP the only factor that can be manipulated.
Jan 17, 2015
Excellent and full explanation of all the options and their positives and negatives. No pressure to have surgery, and in fact, set out for me all the reasons not to. Great doctor and practice.
Jan 15, 2015
Your practice was highly recommended and I see why. It was prompt, caring, and detailed. Thank you.
Jan 8, 2015
Great experience as always.
Jan 6, 2015
Drs. Luthra and Stopak are the best. The front office team is too. I would recommend them to anyone.
Jan 2, 2015
Dr. Luthra and staff are lovely!I am delighted that my daughter, Brooke Locke referred me :-)
Jan 1, 2015
I was entirely satisfied with my experience of consulting Dr Stopak. I left reassured and with a new prescription for my eyeglasses.
Dec 25, 2014
No need for #3 because of type of visit
Dec 20, 2014
It was an excellent first visit. Professional, helpful, efficient and the tech and Dr. were great.
Dec 19, 2014
dr. explained every thing i needed to know,very caring.excellent bedside manner's.
Dec 15, 2014
After receiving my initial eye drops to dilate my pupils, I waited an excessively long time to see Dr. Stopak
Dec 12, 2014
Sixteen years after Lasik by Dr. Stopak and my vision is STILL 20-20, at age 63 ! Amazing!
Dec 10, 2014
Though I was basically happy with the doctor, I was not happy about the expense side of things. An appointment that I had expected to be a $180 check-up ended up about $800! Also, the doctor said I could order my new contact lenses at the front desk and they would find me the best price. It is only because I checked the prices online and called to say that I would order on my that that I was informed that they were willing to price match if I found a better price. In fact, that happened to me twice. It did not leave me with a good feeling.
Dec 2, 2014
The experience was really great and I look forward to achieving all my goals as far as my dental health is concerned.
Nov 27, 2014
My overall visit was fantastic! I had a very nice visit. The staff was wonderful and despite the wait I received a thorough explanation of what was going on with my eye. The prescribed meds from Dr. Stopak are working well. I will be referring family and friends to this office.
Nov 21, 2014
Staff and doctor are very nice and relaxed, but super professional! The mood and attitude in the office is really nice
Nov 20, 2014
It's always a great pleasure to visit Dr. Stopak for my routine quaterly examination of my eye pressure. He is professional, experienced, and has my great confidence in his abilities as an opthomologist.
Nov 20, 2014
The customer service could not have been better.
Nov 18, 2014
I cannot say enough good things about Dr. Stopak. I had lots of questions and he answered each one fully and with a complete explanation of my options. He is the best!
Nov 13, 2014
Dr Stopak and his staff were very knowledgable and happy to answer all my questions related to my up-coming cataract operation. I now feel confident that the surgery will be successful and I will be well care for.
Nov 12, 2014
Dr. Stopak and his staff were very friendly, knowledgeable and happy answer all my questions related to my up-coming cataract surgery. I now feel well informed and comfortable that the operation will be successful.
Nov 12, 2014
just the best and most polite service in the world. always a pleasant visit keep up the good work and thank you david kline
Nov 12, 2014
as always i was treated like the king of england by the staff and doctor. always a pleasure tio visit you guys. thank you and keep up the good work david kline
Nov 12, 2014
The ophthalmologist was very good in explaining the problem. He was also very courteous.
Nov 10, 2014
I was processed in a friendly, competent, and efficient manner when I arrived. I have not been to the eye doctor in many years but the technician who gave me my eye exam gave me a good understanding of the results. In addition, Dr. Stopak gave me a good explanation of my treatment options. He did not promote surgery (which I wanted) but instead suggested a more prudent and less costly approach as my eyes were not as bad as I thought. Very honest (as he would make more money from surgery) - sadly, a rare thing these days!
Nov 9, 2014
I was processed in a friendly, competent, and efficient manner when I arrived. I have not been to the eye doctor in many years but the technician who gave me my eye exam gave me a good understanding of the results. In addition, Dr. Stopak gave me a good explanation of my treatment options. He did not promote surgery (which I wanted) but instead suggested a more prudent and less costly approach as my eyes were not as bad as I thought. Very honest (as he would make more money from surgery) - sadly, a rare thing these days!
Nov 9, 2014
I am a longtime patient. My experiences over more than a decade have without exception excellent. I regularly recommend this practice.
Nov 7, 2014
Dr. Stopak is so gifted and accessible. Even if I count myself among the squeamish about my eyes, i look forward to my check-up.
Nov 6, 2014
As I prepare to move to the West Coast, it is with great reluctance the I say goodbye to my friend and terrific eye doctor Sam Stopak and his terrific team!!
Nov 4, 2014
I appreciate the technological member engagement. I made not have follow up properly and within a timely manner with my visit had it not been for your text message. I like your postcard, don't get me wrong, but the text message stirred me to action. thank you
Nov 2, 2014
Dr. Stopak has been consistently excellent.
Nov 1, 2014
Everything was good. No wait, good service, great results. Cannot do better!
Oct 31, 2014
I went to Columbia Eye Associates for a general eye exam. The staff was very friendly and informative, I didn't have to wait long, and Dr. Luthra was incredibly nice and helpful in explaining my options. Would definitely recommend!
Oct 30, 2014
Dr. Luthra is obviously very knowledgeable and experienced, but also very personable. He took the time to explain my condition and put me at ease.
Oct 30, 2014
Dr. Stopak is a first-class doctor and always patient to fully explain all issues. The office is staffed with warm and friendly people. I recommend without reservation Dr. Stopak and Columbia Eye Associates!
Oct 30, 2014
love you guys, but this is the second apt in a row that my actual time with the doctor was a full hour past my allotted apt time.
Oct 29, 2014
I've seen Dr.Stopak for over 25 years and will continue.
Oct 22, 2014
Nice to see smiles on staffs faces. Previous staff was not friendly.
Oct 22, 2014
I had a great first experience at Columbia Eye Associates. Dr. Gross was very genuine, described every part of the exam and why, and was very thorough. He listened intently to my concerns and was detailed in his prognoses and steps forward.
Oct 17, 2014
I appreciated getting to meet the surgeon during my Lasik consultation, however, I did not feel like the staff who performed my consultation and eye tests were very professional or particularly well trained. The testing was not as rigorous as with the other place I ended up getting my surgery at, where they only do corrective eye surgery and not other procedures. Although the location was convenient for me, I didn't feel comfortable there because they do other plastic surgery procedures and Botox and the other place that specialized in Lasik had more experience and the staff was more professional and well trained. This place was not my healthcare's preferred provider, so it would have been more than 4 times as expensive to get Lasik here as compared to my preferred provider.
Oct 8, 2014
I have had excellent care from Dr. Stopak over many years.
Oct 5, 2014
I forgot my sample drops. Is it possible 2 mail? Thanks excellent service
Oct 4, 2014
I arrived at the office early and got to see the doctor a little before the scheduled time. The exam was very thorough, the explanations very clear and the options were explained in a way I could easily understand.
Oct 1, 2014
As always, my experience there was positive -- have also referred friends to Dr. Stopak.
Sep 25, 2014
The exam met my expectations.
Sep 24, 2014
It takes so long to get out of the waiting room. Arriving early does not help. Seems doctors are running late even in the a.m.
Sep 24, 2014
I was able to understand what I need to do to keep my eyes healthy.
Sep 19, 2014
Even if you don't need your eyes checked go here to meet the nicest people....
Sep 13, 2014
I have already referred a friend. And the friend has also been happy with the service she received.
Sep 12, 2014
I think I have finally found a wonderful Eye Doctor in Dr. Luthra and the staff was wonderful and very friendly. Thanks again and see everyone in six months. Jon
Sep 12, 2014
I have been with Columbia Eye Associates for a a year an half, I am extremely satisfied with the staff and service. All the Doctors are very knowledgable and positive personalities.
Sep 11, 2014
My visit with Dr. Luthra went, as usual, very well. He was thorough and explained my situation well. Time management was fine. His demeanor is professional and personable. Staff is friendly and proficient. Have been seeing Dr. Luthra for 2-3 years, and recommend him w/o reservation.
Sep 9, 2014