Reviews

My time at ClarifEye was great.

Dec 14, 2018

Great office! Warm and friendly, yet professional. I highly recommend ClarifEye!

Dec 13, 2018

Your office is beautiful and I was taken of very professionally.

Dec 6, 2018

Dr. Rob Grigg took the time to explain to me exactly what was going on with my eyes and he prescribed me the eye drops that made my eyes better

Nov 18, 2018

Always a pleasure to visit your facility. Dr. Rob is and has been our choice for our eye care for nearly 20 years. Your commitment to our eye health, and willingness to do what ever is necessary to satisfy our needs is truly appreciated.

Nov 15, 2018

Amazing staff and incredible care. We just moved to the area and most of my family needed new prescriptions for glasses- so I made appointments for myself and my little kids. It could have been a chaotic, terrible experience but the staff was so helpful with my kids and we were able to do the appointments and get glasses without any problems! The doctors and employees were all so kind and patient. I couldn’t have been happier with my experience. ClarifEye will be our family eye center from here on out!

Nov 15, 2018

If you want to feel like a family member and not just another client, this is the place for you. I'm 70 years old and hard to please, but I came away smiling knowing I I had a highly competent and friendly eye exam.

Nov 14, 2018

Dr. Rob took the time to listen to my concerns and prescribe the best outcome for my situation. I have to say, the follow up care he prescribed is already working! My eyes were feeling better within days! I will never change Doctors as long as they are practicing. All the staff makes me feel so welcome.

Nov 8, 2018

Love this place. Squeezed me in the same day when I lost my glasses.

Nov 4, 2018

Had a good experience was thorough.

Nov 1, 2018

Dr. Grigg was warm, friendly, and professional. I felt like I was in good hands. Everyone greeted me when I walked in, which was great. I was impressed with up to date equipment used during my diagnostic testing before my exam with Dr. Grigg.

Oct 18, 2018

Dr. Rob and all the girls who work up front are all very friendly, courteous, and helpful. I would definitely recommend Clarifeye!

Oct 18, 2018

I just moved to Kuna, Idaho a few months ago. I was referred to your office by my fiancée who had his first visit with you recently and highly recommended your office. My experience was wonderful! Everyone was super friendly and very helpful. I felt so comfortable and most importantly VALUED!

Oct 18, 2018

Enjoyed my appointment...I look forward to working with you...My fiance, JOAN MARIE ORTH, will be visiting you soon! Buck

Oct 13, 2018

I see Dr Rob Grigg. He always explains things to me and shows me visual examples of the eye as well as computer pictures of my own eyes and explains what is going on with them. He diagnoses, treats, and explains things very well. One thing I would like improved is the communication between staff. Such as: I needed and was told I would have a prescription sent in. Then checked same day to see if it had actually been sent and was told the person would check with the Dr as soon as he was finished with current patient. 2 days later drug store knew nothing about it and when I called Dr's office they didn't know anything either and said I would need to wait until they talked to Dr. Which I had already been told 2 days before. Also some of my appointment information in computer isn't accurate. At least according to what the person looking at the computer is telling me. What she says does not match my earlier communications with them. I would like that fixed. I love my doctor and his expertise. Let's just fix office communication.

Oct 11, 2018

My very shy and reserved children were nervous to try a new eye doctor out. From the moment we walked in we were welcomed and the process was as streamlined as possible. From the comfortable waiting area to the quick service provided we were so pleased! The doctor was amazing with both of my children and explained each step while making it fun and simple! Thank you so much!

Oct 11, 2018

Thank you for taking the time to go over my eyesight changes with me. As usual you are thorough and make sure we understand all of the changes. I got my new glasses and wow I can see again, lol...

Oct 6, 2018

Love Dr. Grigg and the office staff. They are always so friendly, helpful and always make my girls feel comfortable!

Oct 3, 2018

Great place for the annual check up. Quick no waiting. Excellent staff.

Sep 29, 2018

I just love you all there everyone is friendly and smiling all the time.And Dr.Rob , you are so good at explaining all the stuff going on with my eyes.

Sep 29, 2018

Dr Grigg is the best. I have been seeing him for decades.

Sep 26, 2018

Dr. Rob Grigg was great. He was thorough, answered all my questions and is professional and easy to talk to.

Sep 19, 2018

It's always a wonderful experience when I go for my eye examine

Sep 19, 2018

I'm a Very Happy Patient of Drs Robb & Lisa, like long-term, several years. They have consistently taken time to explain my eye health situation. I especially appreciated this last visit to learn of something new going on with me that "we'll keep an eye on"...as well as assurance of an easy fix for one of my "Murphy's Law"--leftover from a string of crazy things happening in 2017. I have full confidence in ClarifEye's professionalism, expertise, and knowledge. They are MY eyecare people!

Sep 13, 2018

Always enjoy seeing Rob and Lisa! Appreciate the professional service.

Sep 1, 2018

Awesome service. Clean building. Great staff

Aug 24, 2018

I had a very good session with Dr Grigg. It was very comforting to see that he has complete knowledge of his work. I will look forward to my next appointment.

Aug 24, 2018

Love this office. The staff are friendly, welcoming, and patient with kids. No wait to be roomed. The doctor was very friendly and understanding. She really knew her stuff. The exam was quick and easy. I will continue going to Clarifeye and would highly recommend them to others.

Aug 16, 2018

I had a great visit. I was seen immediately and the staff were very friendly. They were also helpful and patient with me while I tried on different frames. I’m very happy with my visit and will be recommending them

Aug 2, 2018

All around great place, clean, modern, friendly atmosphere. They work me in same day which was awesome. They took care of my problem quickly and professionally. I would recommend my a and family and I will definitely go back.

Aug 1, 2018

Clarifeye has been great. The staff is all very nice and professional. I've taken my son here for his first eye exam and he loved it. We will continue to use them for our eye care needs.

Jul 30, 2018

I just moved to Kuna from Florida and needed an eye exam. I was able to get one the very next day, which was great since I had lost my glasses in the move. From the moment I walked through the door to the time I walked out, my experience with the entire staff from reception, to assistant, to Dr. Grigg and the sales floor; everyone was very cordial and informative. What a great experience and great team.

Jul 27, 2018

I am really happy with the great people that is at Clarifeye.Great service and caring.I am glad that I chose to be in there care.

Jul 27, 2018

The visit was good and the doctor was very knowledgeable. The assistant was nice as well. I am leaving a 3 star because their prices were not good. I had an average appointment of getting a prescription of glasses and then dilating my eyes to check the health of my eyes. All of that AFTER insurance was $150, where as my sister went into Boise and got the same thing for $70 WITHOUT insurance.

Jul 20, 2018

Quality service. but price of products are to much

Jul 19, 2018

I feel like the staff and doctor explained everything thoroughly. They gave us a lot of options and were very friendly. I'd definitely recommend this to anyone who hasn't been to an eye doctor before.

Jul 19, 2018

My husband and I love Dr. Rob. He and his staff are on top of customer service and making sure you have the best outcome of your visit. So happy to have found him!

Jul 12, 2018

Very friendly. Very thorough. Loved our experience!

Jul 12, 2018

The service was very professional, prompt, complete and friendly. I highly recommend ClarifEYE

Jul 7, 2018

I thought your staff was very pleasant, well informed and extremely easy to understand and willing to assist in any way. I would be happy to recommend your office to anyone.

Jul 4, 2018

Staff always seem competent, the Doc. had great chair side manner and left me feeling very satisfied with the appointment. I know there is significant overhead in a professional operation but I'm always a little shocked at the cost of glasses, even when reusing frames.

Jul 2, 2018

Rob and the team are truly an amazing bunch. I couldn't believe the high level of professionalism and knowledge this office exhibited. Keep up the great work. I pass multiple offices on my way to Kuna to see Dr.Grigg and have no problem doing it for that level of satisfaction.

Jun 25, 2018

Great customer service. Also the employees are very efficient; I was in and out very quickly.

Jun 24, 2018

Dr. Rob and the staff are very easy to talk to and knowledgable. I felt like I was not just another one of the herd being pushed through the system, which is great in this day an age.

Jun 22, 2018

Dr. Grigg was knowledgeable and worked so well with Olivia, our 7 year old. We highly recommend her.

Jun 21, 2018

This place was great. Receptionists were so nice, and the girl who did the eye tests was also so great, and the Dr. was very nice and so so understanding and patient with me as I had my 3 year old daughter with me. Tyler, who did the payment with me was super helpful and made paying so easy. Seriously. Go here. It's great.

Jun 15, 2018

Excellent, friendly staff.. answered all our questions and felt like we were A priority didn’t feel rushed or hurried.!! Would recommend anyone to this office!!

Jun 11, 2018

VERY THOROUGH AND CARING WELL DONE LIKE THE INSTRUMENTS STAFF WAS VERY NICE YOU NEED MORE VARIETY IN FRAMES THANK U !

Jun 9, 2018

Great efficient service. Loved the explanations with the models and enthusiasm answering my questions. Thank you!!!

May 31, 2018

I was helped immensely and I'm glad you asked. I enjoy the way the clinic is set up. I talked to several staff members. All were helpful. I suggest to others to go to your clinic. The doctor was wonderful, knowledgeable, and spent time teaching me. Thank you!!!

May 26, 2018

1st time I had ever been there. The staff were very friendly and knew what they were doing. Every one was very helpful and answered any questions I had without hesitation. Dr Grigg was great . Easy to work with and very friendly. Would recommend him and his office to everyone.

May 20, 2018

When I left Clarifye the sun was very bright and I should have had some kind of eye shade because of my dialation

May 18, 2018

Great service. Good people

May 17, 2018

I consistently, year to year, have an outstanding appointment with Dr Grigg and his staff. They are friendly, professional and prompt while tending to detail. In addition they always take the time to chat and get to know me and my family. Great office with a great atmosphere.

May 14, 2018

Dr. Grigg and his staff have always been very friendly, courteous, and helpful. Dr Grigg and his entire staff have always been eager to answer any and all questions I may have had. My wife and I both go to Clarifeye Family Eyecare and both of us would highly recommend this office for all your eyecare needs.

May 11, 2018

I went in frustrated that none of my glasses (4 pair) seemed to be doing what I expected. Dr. Mullins and staff were awesome. He identified the issue, the billing gals researched my insurance and options and I will be back post-op for Cataracts. If you have questions, get in there and find out what is happening. Great people.

May 3, 2018

I would recommend Dr Rob Grigg and his staff. Everyone is very kind and helpful there. Doctor was very thorough and very good at explaining what he finds.

May 2, 2018

Although I can use the Veterans' Administration for my eye care needs, or any other eye doctor for that matter, I trust Dr. Rob and his staff. Trust goes a very long way. When you trust someone you honestly believe he/she has your best interest in mind and heart. Thanks.

Apr 25, 2018

Dr. Rob Grigg is fantastic. He is so caring and takes the time you may need for any questions. He diagnosed my husband's stroke. It would not matter if I lived in Kuna or not, I would drive to go to him. His office is very professional as all the staff are. Thank you Dr. Grigg.

Apr 25, 2018

Thanks , enjoyed my visit , I was taken care of very well.

Apr 21, 2018

My visit with Dr. Rob was great. He was very specific and very concerned about my left eye's situation. When I was making my next appointment in 6 months Crista put me down for Wednesday October 8th at 9:20AM. October 8th is a Monday. There was a note on my chart about an appointment for January 7, 2019 but no time, so Crista said she would check into that and call me back. The next day she called and left a message on my voicemail that I did have an appointment on January 7th at 9:00AM for diabetes check. She also said I have an appointment on June 3rd at 9:00AM. June 3rd is a Sunday. I will have to find out if they really are open on Sunday.

Apr 15, 2018

Another great visit to ClarifEye. Terrific staff and wonderful doctors. The office gives you a warm, welcome feeling as you walk through the door.

Apr 14, 2018

Dr Rob is the best I have been seeing him for 10 years . Dr Rob make you feel like a friend from day one, he explains everything that is going on with your eye sight. If you have a medical emergency with your eyes he make you a priority and has help after hours . Truly a great person

Apr 2, 2018

Good doctors.Make me feel at ease

Mar 24, 2018

I was not real confident with my tests that were performed on my last visit. I’m sorry, Rob but you have me spoiled with your confidence and knowledge. Also when I asked the gal what we were doing today, she didn’t mention the visual field test, only to find out when Lisa came in, that I was indeed supposed to have had the visual field test. Then there was technical issues with the tests being sent to the computer. I didn’t feel that the gal doing my test was that confident with the v. f. Machine and wonder if the test was accurate, especially since the left eye showed some problems since the last one taken. Maybe it was just a bad day between all of us and I think I’d like the visual test and glaucoma check redone.

Mar 23, 2018

All was good. I was greeted warmly and the Dr. was very thorough and I felt the care I received was very, very good.

Mar 22, 2018

I am legally blind (have had lens removed) so there is no point in try to read small lines on an eye chart. It the technician doing the vision checks would have read my chart first she would have known that and not bothered to tell me take my glasses off and to try to read the small lines on the eye chart. Otherwise my visit went well and I like the new Dr. (Mullins??)

Feb 28, 2018

Been seeing Dr Grigg for well over 10 years, and never at one point have I thought about swapping eye care providers. He gives me information straight as well as suggests other possible solutions to products prescribed.

Feb 23, 2018

Dr. Rob is always very friendly and efficient. The office staff are always very helpful. Would recommend this office to anyone needing Eye Care.

Feb 22, 2018

Dr. Mullins is Ok. But prefer to have Dr. Grigg for all my appointments. My wife only wants to see Dr Grigg too. Thanks

Feb 15, 2018

I wish there was a better more broad selection of frames. I had found a frame I was set on online through VSP but it would have taken longer to get my glasses and I lost my only pair so I could not get what I wanted

Jan 30, 2018

Everyone I encountered was very polite and knowledgeable.

Jan 28, 2018

Love the Griggs. Love the service.

Jan 27, 2018

Fantastic. Service as always.

Jan 26, 2018

Always so informative and focused with their clients. Thank you for listening and making educated decisions that worked best for me. Would highly recommend!

Jan 18, 2018

The staff was courteous. I did wait a while in between dilation and my exam with the doctor - not a huge deal. I had some vision changes in one eye due to pregnancy - I was told from other sources later that this may go back to normal after breastfeeding and some eye doctors don’t recommend prescription changes during this time. This wasn’t mentioned during my appt - not sure if it’s just a matter of provider preference. The biggest problem was the handling of my insurance and finances. The plan was one that they weren’t familiar with so it required a call to the insurance company. It took some time to get everything figured out so I did wait longer than intended, but the staff apologized for this. From my end, it was not clearly explained that the out of pocket cost that they came up with was only half of the total actually due (I was told $67 on the day of my appt and was under the impression that this was the total cost not covered by insurance). I was told to wait to leave a payment and they would call after they figured out how to enter it in the system. When they called two days later, I was told my total costs were around $175. I went to the office to ask about this and was told that the $67 would have only been half of the payment anyway and that the doctors sat down and decided on this amount. This seemed a little misleading to me and I didn’t have that amount to pay out of pocket, so opted to cancel my lens/frame purchase for now. Despite this issue, the associate who handled this was polite throughout and understanding of my concerns. I will likely go with a different provider in the future, but respect how they handled my problem.

Jan 17, 2018

Thank you so much! We were in a tiime crunch and you entire staff worked hard to accommodate us, even though it was inconvenient for them. Excellent service, good explanation of services, and no pressure to buy the frames from you guys. We'll certainly be back!

Jan 13, 2018

Dr. Grigg made the appointment fun and was patient with all my questions.

Jan 13, 2018

Very friendly, professional and gave me choices. I highly recommend Clarifeye for great service and care.

Dec 23, 2017

Dr. Grigg is great. I purchased new glasses during my last visit. The eyewear specialist that helped me pick my frames was also an insurance whiz. The final price tag had a SUBSTANTIAL drop in price because he knew how to maximize the insurance coverage.

Dec 14, 2017

I had never gotten an eye exam done in my life. They made everything simple and I was able to understand everything. Great service!

Dec 14, 2017

I am always pleased with the staff and the personal touch that's included in my eye care.

Nov 18, 2017

It was a great visit and I received much good help and information.

Nov 10, 2017

Dr Grigg saved my day for me as I was blinded by a scratch in my upper eye from dog the night before parent teacher conferences and my basketball practice. My vision was an absolute blur because my other eye had a cataract so I literally had fuzzy blindness all morning. My bad eye was fuzzy and couldn't open my good eye long enough to see anything. His office was able to get me in for an appt that same and Dr Grigg made it possible to open my good eye and took away the pain which gave me unbearable headache and I was able to complete my night with my students parents and coach my practice. Thanks so much for helping me I felt blessed to have you as my doctor!!!!

Nov 6, 2017

Friendly, knowledgeable, and helpful. Thank you.

Nov 5, 2017

I came in a little early and was seen right away. It was my first time seeing an optometrist and Dr Grigg provided a relaxed environment with no pressure to buy anything. The office is clean and everyone seemed nice. I'd recommend it to anyone.

Nov 3, 2017

I enjoyed your friendly staff. It was fun to visit.

Oct 31, 2017

I was disappointed with my experience. It was not discussed prior to my appointment that my contact fitting would not be included nor is it covered by insurance. I didn't change prescription brands, these were the same contacts I've used for years yet I was still charged for a fitting. At my previous eye doctor the contact fitting was included in the visit & I never received this additional charge that clarifEye issues. For this reason I will not be a returning customer to ClarifEye.

Oct 20, 2017

It always feels awesome to walk into this office and really feel that the entire staff looks forward to our visits. And it is every time and every one. The care that we receive from Drs. Grigg is outstanding and makes our 130 mile round trip worth it every time. We have some local Drs. here, but are not willing to take a chance with our eye care. Thank you to Drs. Grigg and amazing staff! Linda Wilson, Payette, Idaho

Oct 18, 2017

As always a very pleasant experience at ClarifEye. We are always treated like the only patients that Dr. Griggs has. However, after the adjustment on my lens frame, I'm still unable to use my most recent pair of glasses for work. Driving is fine with them, but I cannot get them to be functional in front of computer screen. The "transition area" seems to be simply too deep from top to bottom.

Oct 18, 2017

Great service. No wait time they are ready when you walk in the door. Excellent friendly staff..

Oct 3, 2017

Staff is great and friendly

Oct 2, 2017

We were impresses with Dr. Rob Grigg, he was understanding and patient. he explained everything in words that were understood.

Oct 2, 2017

I love you guys.Everyone is friendly.Great ck-up.Will love my new glasses

Sep 24, 2017

I found Dr. Rob Grigg very thorough in both his exam and his explanations after having listened to my concerns. My impression is that he sees me as a person and not just another appointment. He demonstrates self-confidence without being condescending. The staff are all very upbeat and appear well versed in their respective duties. The facility is spotless and equipment appears up to date.

Sep 23, 2017

Dr. Rob is the man. I won't ever go anywhere else.

Sep 23, 2017

Dr. Griggs came in on a Saturday morning when the clinic was closed to see our daughter. I was so thankful and we were treated with such kindness! Our whole family will be switching over to this office for our eye care.

Sep 21, 2017

I've been going to Clarifeye Family Eyecare for a couple of years now. Everyone there is great! At some point, I've worked with their entire staff, and have always received excellent service. They are all very professional and really know their stuff. If you are looking for a great eye clinic, I highly recommend Clarifeye.

Sep 20, 2017

Best care. These guys take such good care of you and i actuallg enjoy coming in for appointments

Sep 16, 2017

Great staff and I really liked Dr. R. Grigg. The staff are friendly and helpful. Dr. Grigg was thorough and took time to answer all my questions. I felt absolutely at ease for my first visit and was glad he was recommended to me.

Sep 13, 2017

Excellent place with friendly professional people.

Sep 9, 2017

As always, Dr. Rob Grigg and staff were welcoming and very professional.

Aug 24, 2017

As always the staff were wonderful, personable, and extremely helpful. Michelle's attention to detail as she adjusted my glasses has drastically improved my vision thru my progressive lenses. Dr Mullens was great, too. I moved away from Kuna, but I still go back for eyecare, only Because of the awesome people at Clarifeye!

Aug 15, 2017

Very professional and friendly

Aug 9, 2017

I really enjoyed my eye appointment. They were so friendly and thorough. They were very helpful in helping me pick out the perfect glasses for me!

Aug 6, 2017

Great bedside manner. Thorough eye exam, he took the time to explain and answer my questions.

Aug 2, 2017

The doctor was really pleasant and helpful and gave me some samples of meds. Probably the most thorough eye appointment I've ever had. Would highly recommend!

Aug 2, 2017

Always a pleasure to visit ClarifEye where i receive Professional and Friendly service! :)

Jul 29, 2017

Fantastic visit.Always a pleasure.Everyone is very nice and treat you as if you were the only patient.Highly recommended.

Jul 28, 2017

Dr. Grigg was friendly, thorough and made the appointment pleasant.

Jul 15, 2017

Dr. Lisa is just the greatest, makes sure even a layman like myself understands.love she takes all the time needed, not rushed.

Jul 2, 2017

My husband and I received care from this facility together. And as we are new to Kuna and Idaho I was hoping to find a great Doctor with a great staff to be part of our medical team. I'm more then happy to call the folks at Clarify Eye part of mine and my husband's healthcare family! Thank you, Dr. Grigg and staff ! You are all awesome!!! 😊

Jun 30, 2017

You guys have always been good to us. We wouldn't change a thing.

Jun 28, 2017

Got of tired of nose pads coming loose.

Jun 15, 2017

Excellent and friendly service. Thank you for the special attention. We were most appreciative of your help.

Jun 14, 2017

Great staff, informative Dr! Great job!

Jun 14, 2017

Everyone was friendly and knowledgeable. It was a good experience.

Jun 10, 2017

We have been patients of Dr. Rob Grigg since the beginning and don't see a time when we won't travel from Payette to Kuna to get the best care.

Jun 8, 2017

i was treated nice and was glad that i went in been doing good thanks

May 19, 2017

I absolutely love going to Clarifeye! The doctors are amazing and the staff is so knowledgeable. I wouldn't go anywhere else!

May 17, 2017

Dr. Grigg's office is always very friendly, accommodating and professional.

May 15, 2017

I've been going to Clarify for several years now and have been very happy with their service and all the different frame choices they offer.

May 15, 2017

Everything is above industry standards!!!

May 13, 2017

Professional, friendly, courteous service.

May 7, 2017

Clarifeye is hands-down the best optometry practice I've every been to, and I've had glasses since I was 11 years old (29 years ago!) Dr. Rob Grigg is always wonderful to work with - professional, friendly, kind, and great at explaining things thoroughly and clearly. My care at Clarifeye has always been wonderful. The staff are also helpful and friendly and the office is beautiful.

Apr 28, 2017

Pleasant atmosphere and professional staff and doctors. Since moving to Idaho, ClarifEye is my only choice for eye care. I trust ClarifEye.

Apr 26, 2017

Great patient review and care.

Apr 24, 2017

I would recommend this practice, very clean, friendly and informative

Apr 24, 2017

I always have such a great experience when I visit Dr. Grigg. He takes the time to explain everything to you and makes you feel that you are a valued patient. The entire staff is so friendly and welcoming!

Apr 18, 2017

Dr Rob Grigg was outstanding and had great bedside manor.

Apr 13, 2017

Really enjoy the attention and respect shown when I am at Clairfeye. The staff is very professional, and both Dr. Rob and Dr. Lisa Grigg always offer a warm and friendly setting. Clairfeye is the best one stop shop for eye care and glasses.

Apr 13, 2017

I appreciated the time Dr Grigg's spent with me. He took complex problems and articulated his feeback in a way I could understand.

Apr 12, 2017

I had a very good visit. The ladys were really helpful anf help my kids get their eyes checked fun and easy. I like knowing there is a play area for little ones and nice ladys to help look out for my kids while i was getting my eyes checked...

Apr 7, 2017

Clarify Family Eye Care truly is family. They've treated me for over 10 years and are always doing their best to make sure that I look and feel my best with a great pair of glasses. They always take into account my style and personality when choosing a new pair of frames and both Dr. Grigg's are great at answering any questions I may have!

Apr 5, 2017

Great checkup, good information on my eye health. Great help in picking out new eye wear.

Mar 31, 2017

Thank you! The staff there are all so personable and helpful. I dad a great experience and I will be referring others to your clinic.

Mar 27, 2017

DR. Rob Grigg is flat out awesome my son loved his eye appointment (he was pretty scared last year) I was only hoping for a good exam and it was great he helped make my son feel safe and he has some pretty awesome magic tricks to keep the kids involved in the exam. Thanks again your whole staff is fantastic 😃

Mar 21, 2017

Dr. Griggs and his staff are friendly and kind. They are knowledgeable about products services and willing to answer any questions.

Mar 11, 2017

Pleasant visit. The staff and Dr is very nice to work with. I recommend Clarifeye to anyone needing an eye exam.

Mar 9, 2017

Excellent care during exam Assistance with eyewear best ever!!

Mar 8, 2017

I was going to say very good but after having to wait at Costco for your office to get back to them because once AGAIN yippy forgot to add the added power for them to quote me and order the contacts. I've got a sick kid and not happy. 😕

Mar 2, 2017

Been seeing Dr. Grigg for many years. Very personable doctor and he truly seems to care about the health of my vision.

Feb 22, 2017

Everyone is doing everything they can to make the visit quick, complete, and satisfying. I'm always made to feel that my eye health is of the utmost importance to all, not just the Doctor. Questions are answered in a way you can understand. I feel Dr. Griggs is competent and well educated on the latest in eye care.

Feb 18, 2017

Clarify- and Dr.Rob is great! So accommodating for my daughter and I.

Feb 16, 2017

You are all always amazing!!!!!!!

Feb 11, 2017

I give ClarifEye a 5 Star rating.

Feb 6, 2017

I came away with a plan to begin correcting my problem

Jan 22, 2017

Outstanding doctor and staff!

Jan 19, 2017

I was helped as soon as I went to the reception desk. they were friendly and helpful.

Jan 19, 2017

The smiles and personal contact dr. Rob feels like a very old friend that you grew up with he explains things he set your comfort level high and always makes you feel like you're the only one he is seeing that day

Jan 14, 2017

Fantastic service as always

Jan 11, 2017

I will not go to any other eye care place.

Dec 21, 2016

Staff was very friendly and professional. Dr Grigg is very thorough and explains things well.

Dec 21, 2016

My kids have seen Dr. Rob Grigg a couple times now and both times he has been patient, energetic and just all around fantastic with my kids. He makes it fun for the kids and it is very much appreciated.

Dec 12, 2016

Everybody in the office was fantastic. Extremely helpful, and friendly. The office itself is amazing, and on par with any top notch facility I gave ever been in. A shinning establishment here in Kuna!

Dec 10, 2016

ClarifEye ensures a great experience every visit. They scheduled my recent appointment for me on short notice, and everyone there seems to genuinely listen and care. Beyond meeting my basic need of updating my contact prescription, they offered thoughtful recommendations regarding exchanging my existing contact supply for a better-fitting product, and they were patient with me as I took my time finding just the right pair of new glasses. Thank you to the ClarifEye team for your approachability, knowledge, and genuine caring.

Dec 10, 2016

Friendly and very helpful team at ClarifEye. Excellent experience.

Dec 5, 2016

What a fantastic office and staff. They take their time to explain your treatment and options. Everyone is extremely helpful and considerate, and most of all...nice. I would highly recommend ClarifEye for the entire family!

Dec 3, 2016

Good friendly service and I was in and out of there in no time!

Nov 18, 2016

Dr. Rob Grigg is always very helpful and explains things in a way that is easy to understand. The staff are very friendly and easy to work with. ClarifEye is a great asset to our community!

Nov 16, 2016

Great service, everything is explained clearly, they listen and they don't hurry you up to get to the next person.

Nov 14, 2016

As always the staff was welcoming and on the ball. I was immediately taken back and they are all fantastic there. Treat you like a human being not just a number.

Nov 10, 2016

There was a different doctor filling in when I went in for my check-up last time. I was a bit nervous about it at first, but as soon as we got started I loved her! I'm sorry I don't remember her name, but she was very friendly, had obviously read my chart, was very knowledgeable about my condition. She was able to answer any question I asked her to my satisfaction and beyond. I always enjoy going to ClarifEye Family Eyecare!

Nov 9, 2016

You all do a wonderful job. Your staff is courteous and friendly.

Nov 6, 2016

Excellent customer service.....as always.

Oct 29, 2016

I absolutely love coming to to ClarifEye for my vision needs. My husband and I have always been treated very well by the doctors and their staff.

Oct 26, 2016

I appreciate the fast and personal care. Dr. Grigg explained everything and took extra time to take my blood pressure again and encouraged me to go to my medical doctor soon. (Which turned out to be much needed.)The woman who helped me pick out my frames was helpful and complimentary so that I am now feel more confident with a new and updated look.

Oct 26, 2016

The staff at ClarifEye is always so nice and accommodating. They had a busy day and I was a little behind. They expedited my checkout and gave me and my kids gift cards to a local merchant. I recommend them to my friends and family. Good people.

Oct 10, 2016

Dr Rob & Dr Lisa have both show a very genuine regard for me and my family's vision/ eye health. I've always experienced efficient and informative visits with the Doctors and their staff.

Oct 7, 2016

Professional service Courteous In and out in good time

Oct 6, 2016

Best experience. The staff and doctor were pleasant, fun and informative. There was no pressure to buy something I didn't need and I am very excited about my new glasses and looking forward to wearing them.

Oct 6, 2016

I have been to many eye doctors, however Dr. Robb is the most concerned and genuine in dealing with his patients. He has gone beyond in helping my husband and I in what are needs are. He has a great staff and I would recommend him to everyone. Sandee McDonald

Oct 5, 2016

My very first eye exam, this was informative and a very pleasant experience. I would recommend Clarifeye to every one. Thank you Dr. Grigg.

Oct 3, 2016

As an elderly, new patient of Dr. Robert Grigg, I found him to be both professional and personable. He took the time necessary to discuss a number of uncommon eye health issues that were of concern to me. The doctor and staff exuded enthusiasm in their respective jobs not often seen in those who have been in practice this long.

Oct 1, 2016

You guys were awesome. I have no complaints.

Sep 25, 2016

staff continually look for ways to offer me a total eye care examination. they ask about my life and counsel me regarding eye health around my work, play and all that i am involved in.

Sep 24, 2016

Dr. Grigg was very knowledgeable and thorough

Sep 23, 2016

There is nothing negative about this office and the doctors. Every detail has been carefully thought out for the patients.

Aug 27, 2016

I had a great visit! I was greeted immediately in a warm and professional manner. The whole office is beautiful and very clean yet not too "clinically". The best part of the visit was that, after a thorough exam, I received great news that my eyes are in good shape! I had never had my eyes dilated and the staff and Dr. Lisa were great to laugh with me about it. Dr. Lisa and her staff explained everything and answered my multitude of questions!

Aug 25, 2016

As always, the staff was very friendly and professional. Did not have to wait.

Aug 25, 2016

I found the staff to be courteous and friendly. The doctor clearly explained everything to me and answered all my question. A pleasant experience.

Aug 24, 2016

This was my first visit to ClarifEye Eyecare. The staff were very personable and professional. I was greeted with smiles and made to feel welcome. It was a great experience!

Aug 22, 2016

I enjoyed the professionalism of the staff and Dr. Grigg. He did a great job of explaining the results of the exam and comparing it with the previous exam. I especially liked the eye map and the comments about the ability to actually see the blood vessels and health of the eyes.

Aug 18, 2016

Came in for my one-week follow-up to first cataract surgery, and received a thorough exam, answers to my questions, and peace of mind. Thank you, ClarifEye for being my main eye doctors! Blessings, Lyn

Aug 12, 2016

It is always good to see you and your family

Aug 6, 2016

Haven't seen an eye doctor for many years. Most sell glasses and offer complementary eye exams if you buy your glasses from them. I was impressed that the health of my eyes was so important.

Aug 4, 2016

Great job, fun friendly staff

Jul 30, 2016

Great job, fun friendly staff

Jul 30, 2016

I called to set up an appointment, and was lucky enough to get in the very same day! Talk about great service! I know this will not happen every time, but I would say you can't really go wrong with this office!

Jul 22, 2016

Everyone was great, will recomend that my husband get in to have a check up!!!

Jul 18, 2016

Very knowledgable Great personal service

Jul 13, 2016

The staff and Dr Grigg do a great job.

Jul 13, 2016

When selecting new glasses the individuals helping were very polite and did their best but the lingo is very frustrating and meaningless. "I can put you in the expression" sounds like i'm buying a car and has no meaning. Ranking the lenses from good to best and explaining the coating options would help greatly. I also felt I was getting the hard sell on the coatings. Just the facts and supporting data is all that is needed.

Jul 1, 2016

Caring doctors and friendly staff!

Jun 30, 2016

The people at Clarifyeye are always professional and caring. They are confident and kind, which makes me feel at ease with the care I receive there.

Jun 25, 2016

We have been with the Griggs for years. Their professionalism and expertise are unequaled.

Jun 17, 2016

I really like the profesional way the exams and everything is handled. The peopple are friendly and very helpful and knowledgable.

Jun 17, 2016

Dr. Robert Griggs is fabulous. When my glasses didn't seem to be helping me, he researched the issue with me and solved the issue willingly. Thank you!

Jun 15, 2016

The entire staff at ClarifEye are top notch.

Jun 14, 2016

we thought it was very kind of you to help us solve Johns problem and you did it so kindly and your generosity was so appreiciated.

Jun 9, 2016

Each and every employee was very respectful and kind to me. I had lost a lens to my glasses and when the lens was found, your receptionist was very gracious in repairing my glasses. Thank you.

May 26, 2016

Dr. Grigg picks up where we left off the year before, always knowing what's going on with the family, work, extra curricular activities. While doing this, he's giving expert medical advice on eye care. He hears what I have to say about my eyes and provides what I need.

May 15, 2016

This is the best eye place by far! I'm always helped right away. Everyone is a team player!! The best service ever! Thanks everyone for making these appts so pleasant:) The Drs are both very kind and professional as well

May 11, 2016

This is the best eye place by far! I'm always helped right away. Everyone is a team player!! The best service ever! Thanks everyone for making these appts so pleasant:) The Drs are both very kind and professional as well

May 11, 2016

This is the best eye place by far! I'm always helped right away. Everyone is a team player!! The best service ever! Thanks everyone for making these appts so pleasant:) The Drs are both very kind and professional as well

May 11, 2016

So good to know I have an Ophthalmologist that is caring and kind! Great to be able to catch up after a year between appointments.

May 8, 2016

ClarifEye is an awesome place, my choice for eye care for several years now! Recommended by a friend, and I highly recommend to others! Everyone takes time to answer my questions, and I admire all who have worked with me! It's FUN and a GREAT DAY when I can drive from Nampa to Kuna for my appointments!

May 5, 2016

Everyone is very accommodating to the patients

May 4, 2016

Everyone was very cordial and the wait was minimal. Dr Grigg, as always, was helpful and answered all my questions.

Apr 28, 2016

Very comforting atmosphere and great staff.

Apr 27, 2016

Friendly courteous staff. Willing to spend whatever time was needed.

Apr 24, 2016

Very pleased with examination, which was thorough, informing and addressed issues I was experiencing.

Apr 21, 2016

I really appreciate everything the staff does. They are all very welcoming and friendly. Dr. Rob Grigg takes the time to answer any questions I have regarding my exam. They make going to the eye doctor a good experience.

Apr 21, 2016

Friendly staff, wasn't clear on if next apt was 12 months from today's apt or from initial apt, would be good if all staff was trained on how to trim and fit glasses for smaller faces (children)

Apr 11, 2016

Great staff. It was a very comfortable visit. I will be one of your patients for a long time to come. Thanks again.

Apr 9, 2016

My appointments are always good at Clarifeye. The staff and doctors take time to be sure your experience is comfortable and complete.

Apr 8, 2016

Nice office and staff was friendly...thanks.

Apr 7, 2016

Everyone was very kind and attentive. Ocean was not able to perform the first test as the machine was not working properly. After that I was very impressed with her knowledge of the other tests performed and her ability to explain procedures and answer any questions. Thank you all for taking care of me promptly and with such curitosy. Sincerely, Donna Clark

Apr 6, 2016

AMAZING FRIENDLY STAFF! :-)

Apr 2, 2016

Very happy with my visit with Dr. Grigg.

Apr 1, 2016

I felt bullied into getting the eye map done for my children, I didn't feel it was necessary. My child's appointment was concluded before I was able to talk to the doctor. When I asked to talk to her I was informed she was already with another patient and I would not be able to.

Mar 30, 2016

Everything was perfect. In fact, I was given more information than I expected and every question I asked explained thoroughly. I did not feel rushed in asking my questions. In fact, as he was leaving he asked if I needed any more answers. I am now trying to get my sister who is having a lot of trouble with her eyes to go in for a consultation to see what her options might be. Thank you for the good care you have given me.

Mar 24, 2016

Great visit, everyone was very friendly and helpful! Thank you!

Mar 24, 2016

I expressed concern over the financial obligation because I don't have vision insurance. The response was interesting. The dr. did say they'd try to bill it as medical, but basically told me to average it out over the next couple years and if I considered that, it wasn't too expensive. Which is true, I guess, but when I'm asked to write a $500+ check on the spot that's ALOT of money. There's no consideration for payments. I feel like my vision is held hostage. I bring myself, because at some point I can't stand the bluriness, but I can't afford to bring my kids. We have to take turns based on the biggest complaint. I was just a little taken back with the response. Every other doctor or office takes payments, so it's just hard to go regularly to your office.

Mar 16, 2016

Everything was excellent

Mar 13, 2016

All of the staff was very personable and created a positive atmosphere! Dr. Lisa Grig did a wonderful examination. She's the type who doesn't just check the boxes. She examines many things outside the vision tests. You can tell they truly care about your well being. The place is kids friendly and truly family friendly. Thank you for an excellent 1st visit and my family will be seeing you soon.

Mar 13, 2016

Everyone was so friendly and fantastic!

Mar 13, 2016

i also enjoyed our personal conversation it was both interesting and encouraging

Mar 12, 2016

Dr. Grigg did an awesome job with our daughter. He made her feel comfortable and helped her understand what he was doing. She was shy at first but when he came in he turned that around! He also explained to us what was going on with her sight so we understood!

Mar 8, 2016

It was a great experience for my teenager. It was the most thorough explanation of his eye concern we've had.

Mar 7, 2016

Cost of appt was higher than I anticipated.

Mar 7, 2016

I really like your staff. They are friendly and welcoming. Not just those working directly with us, but also.

Mar 6, 2016

You where very friendly and helpful and kind.thank you

Mar 4, 2016

Switching doctors is never an easy thing, but the staff here at ClarifEye were excellent. Everything was great for my first visit in. The staff was very friendly and very informative. Definitely would recommend to family and friends. I will be coming back every year for my annual exam. Thanks Dr. Grigg you made this a great transition.

Mar 2, 2016

For my first visit here, I was very pleased by everyone in the office who helped me and am glad to now come here for my eye appointments!! Everyone was very helpful and friendly for such a late appointment. They spent the time to make sure I was gonna be happy with my choice of new glasses.

Feb 25, 2016

The quality of your office environment has gone down significantly. We have had nothing but issues with our recent visits. The staff member wasn't very professional, reeked of cigarette smoke and ended up ordering a completely different frame than the one I wanted. We have had multiple issues with warrantee issues on other family members glasses too. I was really put off by the fact that your receptionist cannot extend the courtesy of actually getting out of her chair to go let an optitician know that I was there for my appointment. You are letting technology ruin the previously personal environment that Dr. Grigg works so hard to create. I think we will be shopping for a new eye doctor, not because we dislike Dr. Grigg but the office is less than stellar.

Feb 23, 2016

The air eye-puffer machine is Satan's plaything.

Feb 22, 2016

It was great. I was there to check my macular degeneration. I was in and out in a very quickly.

Feb 21, 2016

I already did refer someone to Clarifeye. Best eye dr appointment I've had in years!

Feb 20, 2016

Very pleasant visit with good report.

Feb 20, 2016

I appreciate Dr.Grigg.He is a very caring person,and I know he will take care of my vision needs.

Feb 15, 2016

Very satisfied with care. Dr. Grigg was very attentive to my problem and the prompt service was excellent

Feb 13, 2016

This experience is always pleasant. The staff are courteous and precise and the end product was exactly what I needed.

Feb 13, 2016

It was very good would not change anything

Feb 11, 2016

Always feel comfortable when I come and know I'm going to get the best quality care.

Jan 31, 2016

I have never been treated poorly at Dr. Griggs'office. Now I an referring my whole family from my daughter, to my new husband and his kids to the office.

Jan 31, 2016

Keep up all the good work .

Jan 30, 2016

great first eye exam! the staff was very friendly and walked me through the process extremely well.

Jan 21, 2016

Everyone is so nice. I had a great time. Enjoyed visiting with Dr Grigg. Did not feel rushed. I will definitely refer my friends. Can't wait to get my new glasses.

Jan 18, 2016

I appreciate the staff taking care of me as a walk in. It was a very good experience.

Jan 18, 2016

Very good initial visit. Dr. Rob was very thorough in explaining a new condition in my left eye. I'm sure my wife will be making an appointment soon.

Jan 18, 2016

I think you do a fabulous job! I can't think of anything I would request to change.

Jan 17, 2016

Many options were not presented to me unless I asked and financially I spent more than I expected. Staff was very friendly and made one feel welcomed.

Jan 17, 2016

The only negative thing I can say is the cost of glasses is high but I understand this is not completely within the Drs. Grigg power to change. The building, equipment, staff & Doctors are at or above expectation.

Jan 16, 2016

Dr. Grigg was very concerned about migraines I have and he ran extra tests to make sure nothing neurological was going on. He went above and beyond which is why I've been coming to see him since 2006.

Jan 10, 2016

I was incredibly surprised at how lovely the office was and even more surprised by how Great the staff was! They were kind and caring towards my two little ones and were clear about treatments and what to expect. I was expecting a "small town" office and instead I found it is a large city feeling with small town friendliness! So incredibly happy I picked ClarifEye for my eye needs!

Jan 10, 2016

You were amazing with Sarah. She kept talking about the magic chair!!!

Jan 10, 2016

As you know, my daughter is the one who helped do my eye exam. I want you and her to know that I did appreciate her being professional with me. She was also very informative when doing the exam. Dr. Griggs, you were professional but very kind and had a good sense of humor. My experience there was beyond pleasant and I look forward to my next visit.

Jan 8, 2016

I love Dr. Grigg's, he took a lot of time to explain to me about what was going on with my eyes. Very pleased! All the girls in the office are extremely professional & very nice! I'm very happy that we have a wonderful eye doctor & clinic in our little town of Kuna!

Jan 8, 2016

Your staff and office are lways fantastic and accommodating. I really appreciate that Dr. Griggs explains options to me as a parent, but really appreciate that he also talks to my kids. He relates easily to them and is such a positive influence. They always listen to his advice and suggestions and I appreciate that as a mom as It definitely helps with compliance at home. Thank you for all you do! You are all always so happy and an amazing team.

Jan 2, 2016

The gal that helped me before I met with Dr. Grigg went and played with a puppy and then she didn't go wash her hands before working with me. I felt that that was not a very clean sanitation practice.You also don't have a very large selection of frames to choose from for males. We also had to ask if there were any wireless frames to look at instead of the gal showing them as an option.

Jan 1, 2016

Always is a great experience with the staff. Dr. Grigg is a great optometrist. He explains things well, and ensures all questions are answered appropriately.

Jan 1, 2016

As always staff were warm and friendly. My appointment was a great. That's why I keep coming back. DR.Gregg takes a person interest in his patients. He see hundreds and always remembers person info or what we talked about last etc. Even when it has been a year. Thanks everyone!

Dec 31, 2015

larger frame selection mens size 150

Dec 30, 2015

Thanks a million! You and your staff were fabulous and always get anazing patient care.

Dec 26, 2015

Rob, you and your staff are the BEST! The quality of care and excellent service are 2nd to none. My family and I thank you for being in Kuna and serving our fine community.

Dec 25, 2015

Everyone was so friendly. Dr. Grigg was thorough and very imformative. I would recommend him and his staff to anyone needing eye care!

Dec 23, 2015

They apologized for keeping me waiting. Everyone was very friendly.

Dec 18, 2015

In-house lens cutting service.

Dec 12, 2015

My first visit. I could not have been more pleased.

Dec 9, 2015

Wonderful atmosphere in your office! Everyone was helpful, explained procedures fully. Best experience I've had in an optometrist's office. Love the decor, too. Very upbeat.

Dec 6, 2015

Everyone is so friendly, and they make you feel very comfortable! Love this place and the whole team!

Dec 6, 2015

Staff was very helpful and friendly.

Dec 4, 2015

The entire office staff is awesome...warm and friendly. They are very knowledgeable and helpful. I would recommend this office to everyone!

Dec 3, 2015

You guys are awesome. Ocean is cool because she has good taste in music.

Nov 22, 2015

Change nothing, me and my wife both said why would we go anywhere else after our first visit.

Nov 21, 2015

I really don't now what to say right now

Nov 20, 2015

every one is nice, bldg is nice & very clean

Nov 18, 2015

I felt that everyone was very courteous to me.

Nov 13, 2015

Got right in to see the Dr. and picked out my new glasses in no time. Great staff! Thanks!

Nov 8, 2015

Thank you for the excelent service. I always enjoy my visits

Nov 7, 2015

$250 for a dilation for diabetes exam (billing medical not optical insurance) was above the industry standard. If the price was communicated to me at the outset, I would have went elsewhere. Out of pocket was $148.00 (after an initial billing on $178.00 plus $50.00 out of pocket copay also) after calling to complain about your billing methods.

Oct 31, 2015

The entire staff at Clarifeye is professional and friendly. I trust them with all my eyecare needs and wouldn't go anywhere else!

Oct 29, 2015

Your frames were outrageously expensive. I could not afford them. I purchased them online for a fraction of the cost.

Oct 15, 2015

I have always valued Dr. Griggs expertise and service. He is patient, thorough, and caring. Thank you! On the other hand, front desk services have been poor overall. This included getting multiple calls to schedule a visit that was already scheduled, not checking my insurance and scheduling my appt before they could bill, and not updating info. Into system when it is provided. Thank you, Mandy Helsley

Oct 14, 2015

I did find a pair of glasses but I wish there were more frames to choose from.

Oct 9, 2015

thank you for your caring and sincere service in addressing our concerns with Laurie's Glasses

Oct 5, 2015

1. My name is spelled Marc, not Mark. 2. Maybe WiFi access 3. You probably have already investigated this but more days open for the 8 to 5 workers.

Oct 3, 2015

The staff and doctors in this practice, are knowledgeable, welcoming and easy to work with. I always walk away smiling.

Oct 1, 2015

Thanks. Please send record fax to Dr. Paul Lepard

Sep 30, 2015

The staff was very friendly and Lisa explained everything to me during the exam

Sep 30, 2015

very pleased with how Dr. Rob Grigg treated our children

Sep 23, 2015

Appreciated the one on one interaction I was given with the exam and all the help I had picking out frames. Thank you.

Sep 20, 2015

Dr Rob , Kellie and all the great gals on staff made my appointment stress free and very informative . They took very good care of me. It is a caring and beautiful business.

Sep 17, 2015

Always enjoy my experience. Our family have been patients for almost 15 years and are confident I the expertise and hospitality of Dr. Griggs and his staff.

Sep 17, 2015

My visit went amazing! Thank you so much!

Sep 16, 2015

Dr. Grigg and his staff are always friendly and mindful of your time. They do a great job of making sure you understand what is going on with your eye health. Thanks again. :)

Sep 14, 2015

The team is always very warm and welcoming and both Dr. Griggs (Rob and Lisa) are very warm and professional. I have never received such thorough eye care services, and I've been wearing glasses since I was in the 5th grade (and I'm nearly 40), have worn glasses for 26 years and contacts for 24, so I've had my share of vision services. Both doctors are exceptionally thorough and do a great job communicating and both do a great job establishing a warm, comfortable, and productive patient-doctor relationship. I drive from Boise because I like your service so much.

Sep 13, 2015