Claremont Optometry

Dr Brad Baggarly, Dr Abby Hsu, & Dr Ann Johannsen

Star Star Star Star Star 1637 Reviews

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Reviews

StarStarStarStarStar Dr Johannsen is kind and helpful. Her staff is ... —    (Patient since 2017)

Dr Johannsen is kind and helpful. Her staff is professional and efficient. As a group they have integrated new technologies to improve treatment and patient comfort. My whole family loves Dr Johannsen.


StarStarStarStarStar Perhaps the best endorsement is customer loyalt... —    (Patient since 2017)

Perhaps the best endorsement is customer loyalty and referring friends. My family has been with Dr. B for well over a decade, and we will are lifers! We highly recommend Claremont Optometry to everyone who asks. They’re simply the best!


StarStarStarStarStar Professional and Excellent Eye Doctor —    (Patient since 2017)

I have been going to Claremont Optometry for many years. The office has a wonderful independent location and is beautifully decorated and very clean. Dr. Johannsen is the most knowledgeable and caring eye doctor who takes time with her patients and explains everything thoroughly. Appointments are easy to schedule and it is a full service eye doctor with a lovely boutique style array of different frames to choose from. I highly recommend them for your eye care.


StarStarStarStarStar A good experience —    (Patient since 2018)

As always, ny experience at Claremont Optometry was very professional and pleasant. Dr. Johannsen and Scott were both a pleasure to work wiuth.


StarStarStarStarStar I am always pleased with the service and care I... —    (Patient since 2018)

I am always pleased with the service and care I receive.


StarStarStarStarStar excellent service ,everyone really professional... —    (Patient since 2018)

excellent service ,everyone really professional, Thank you!!


StarStarStarStarStar I was very pleased that I was accepted for an a... —    (Patient since 2018)

I was very pleased that I was accepted for an appointment. Than impressed with the precaution that was taken Even so I was moved through very fast


StarStarStarStarStar Everything went well. —    (Patient since 2017)

Everything went well and efficiently: I did not wait anywhere along the way; the before and after Ann ladies were of great personality and they really knew their specialty. You have a great team and are handling this mess exceedingly well.


StarStarStarStarStar Happy as always here! —    (Patient since 2019)

Convenient, efficient, helpful and safe! I Love Dr. Johannsen she is thorough and cares!


StarStarStarStarStar Dr. Baggarly i The Best!. —    (Patient since 2020)

Dr. Baggarly is terrific! I am confident that he really knows his stuff and that when I get my glasses (Please hurry!) that I will see perfectly.


StarStarStarStarStar Love Claremont Optometry. —    (Patient since 2017)

I have been going to Claremont Optometry for years, Dr. baggarly is a wonderful, caring and thorough doctor. All of the staff are kind, friendly and helpful. The office is beautiful, clean, comfortable and filled with an awesome display of frames.


StarStarStarStarStar I appreciated the COVID-19 precautions that wer... —    (Patient since 2018)

I appreciated the COVID-19 precautions that were taken.


StarStarStarStarStar I have absolutely have nothing bad to say. The... —    (Patient since 2018)

I have absolutely have nothing bad to say. They’re are truly amazing. My experience with them has alway been awesome. Thank you so much for such you do.


StarStarStarStarStar Impressed —    (Patient since 2020)

I was impressed on how up to date they are and fast friendly service I received from both the employees and Dr. I loved it!!! And with all this craziness of the Covid I loved their system, I was very understanding when it came to trying the glasses on to have to do it outside when taking off my mask working in the medical field myself. Also when it came to my insurance they would tell me what my benefits offered and cost prior doing anything or adding anything, did not feel pressure at all.Definitely will recommend my friends and coworkers.


StarStarStarStarStar Always a great experience!!!! —    (Patient since 2018)

Always a great experience!!!!


StarStarStarStarStar My experience at Claremont Optometry is always ... —    (Patient since 2018)

My experience at Claremont Optometry is always stellar!


StarStarStarStarStar #1 Proverbial Professionals —    (Patient since 2017)

Always professional with regards to exams, recommendations and processing orders, not to mention great rapport with clientele W/O a doubt they care about providing the finest care and service


StarStarStarStarStar  —    (Patient since 2017)

I was promtly examined and givened a prescription.


StarStarStarStarStar Claremont Optometry OC made my experience very... —    (Patient since 2020)

Claremont Optometry OC made my experience very enjoyable and quick. The entire staff were very friendly and on top of giving the best service I required. THANK YOU to the OC STAFF !!!!! I’ll be seeing you soon. Sincerely, 🤩 Have a great Day.......


StarStarStarStarStar Great service and very helpful and friendly emp... —    (Patient since 2018)

Great service and very helpful and friendly employees


StarStarStarStarStar Kind people and professional service —    (Patient since 2020)

Kind people and professional service during the entire process. It was my first time seeing an optometrist and I was pretty nervous about it but everything went really well and really smoothly.


StarStarStarStarStar  —    (Patient since 2018)

This office is constantly updating their equipment to be on the cutting edge of technology. I've been going to Dr. Baggarly since I started going to this office. He always takes the time to explain what he's doing and the results. All the staff is very pleasant and helpful. Plus they are very mindful of your time.


StarStarStarStarStar Part of the family —    (Patient since 2017)

I have gone to Dr. Baggerly at Claremont Optometry for years and years. He is like part of the family. Very friendly and very thorough. They have a great selection of frames and go out of their way to make sure the client is happy. Great Optometry Office.


StarStarStarStarStar Always Great Service! —    (Patient since 2018)

Dr. Baggerly always takes the time to explain the exam process and why he recommends each service —no pressure to decline services but nice to know the reason behind the why. Nice selection of frames for women and turnaround time to pickup is usually quick as well.


StarStarStarStarStar Staff were friendly and professional. Stephanie... —    (Patient since 2017)

Staff were friendly and professional. Stephanie was good to work with.


StarStarStarStarStar Love this place! I have been going for most of... —    (Patient since 2017)

Love this place! I have been going for most of my life. 5 stars


StarStarStarStarStar I love this office! The staff is so welcoming ... —    (Patient since 2017)

I love this office! The staff is so welcoming and very professional. They are prompt in keeping their appointments. Dr. Johannsen is wonderful - she is very thorough, competent, caring, and kind. The opticians are really helpful in choosing glasses and meticulous in fitting them properly. I highly recommend Claremont Optometry!


StarStarStarStarStar First rate optometry —    (Patient since 2017)

Loved the Dr. who saw me.I can't remember her name, but she was great. The young woman who helped me with my new glasses at the end...could use a little more enthusiasm for her job. She appeared bored and disconnected.


StarStarStarStarStar my new glasses were not the proper prescription... —    (Patient since 2018)

my new glasses were not the proper prescription and they are being replaced


StarStarStarStarStar Thank you for seeing me on short notice and pre... —    (Patient since 2017)

Thank you for seeing me on short notice and prescribing for me.


StarStarStarStarStar Tech appeared uncomfortable with my presenc... —    (Patient since 2018)

Tech appeared uncomfortable with my poo presence. She never smiled. She told me her name when I was leaving. Suggest to her how to smile ...even at 'people of color"!


StarStarStarStarStar happy with our choice of doctor... —    (Patient since 2018)

if you need a place to get a perfect exam by the best optomotrist then this is the place to come. Dr. Johannsen is warm, friendly, professional and very dedicated to making sure you have the best results. she has done our family for years and I've never doubted that our vision was of up most importance to her. I am so glad we found her and have stayed with her.


StarStarStarStarStar Everyone is so nice & knowledgeable very respec... —    (Patient since 2018)

Everyone is so nice & knowledgeable very respectful & Courteous


StarStarStarStarStar Professional, well informed, helpful! —    (Patient since 2017)

Professional, well informed, helpful!


StarStarStarStarStar Dr was clear.. —    (Patient since 2017)

Doctor was courteous and explained what my problems was. He is clergies on this.


StarStarStarStarStar Started with a nice greeting as I walked in. Wi... —    (Patient since 2019)

Started with a nice greeting as I walked in. Within 10 minutes I was taken back to the exam area. The staff was amazing. Dr. B greeted me with a handshake and explained the exam. He explained my options for glasses and handed me off to order. She was so helpful and explained what my insurance covered and how much i would pay. She helped me find an great pair of frames and outlined the entire ordering process. I would recommend Claremont Optometry with a 5 Star rating.


StarStarStarStarStar Everyone was personable, pleasant and professio... —    (Patient since 2017)

Everyone was personable, pleasant and professional, and the office is attractive and soothing.


StarStarStarStarStar we love coming here —    (Patient since 2019)

We love coming here. The technology is cutting edge and the staff is very friendly. Our doctor always takes the time for a thorough exam and explains everything so well. We recently brought our young sons and they enjoyed the experience as well. Thank you for a clean and nice practice.


StarStarStarStarStar Always a delightful experience. Attitude matte... —    (Patient since 2017)

Always a delightful experience. Attitude matters and these people have it.


StarStarStarStarNo Star Great Optometrist, staff lacks understanding of... —    (Patient since 2017)

Great Optometrist, staff lacks understanding of patients with two insurances.


StarStarStarStarStar A good place —    (Patient since 2017)

It's always quick and easy, the gals are very friendly and I feel well taken care of.


StarStarStarStarStar Dave Fite  —    (Patient since 2017)

I came for my annual vision check-up and was treated (as usual) with the utmost courtesy, efficiency and friendliness.


StarStarStarStarStar Always professional, welcoming, friendly & atte... —    (Patient since 2018)

Always professional, welcoming, friendly & attentive.


StarStarStarStarStar Love Dr Baggarly —    (Patient since 2017)

I’ve been seeing Dr. Baggarly for almost 18 years. He and his staff are great! I’ve never had an issue and always receive great service. I feel Dr. Baggarly always listens to me. He takes great notes as I only see him once a year. His staff is always pleasant and helpful.


StarStarStarStarStar Great people! —    (Patient since 2018)

The staf is, and always has been, excellent! Helpful, pleasant and always smiling!


StarStarStarStarStar As always Dr. Johannsen is incredible. She’s be... —    (Patient since 2018)

As always Dr. Johannsen is incredible. She’s been my optometrist for years...I trust here explicitly with the health of my eyes and her recommendations for classes/contacts lenses.


StarStarStarStarNo Star Friendly, helpful and welcoming. —    (Patient since 2018)

Friendly, helpful and welcoming. My wife and I have been coming to Claremont Optometry for years now (10 years?). We find them friendly, efficient and helpful when it comes to figuring out what your insurance covers and what it doesn't cover and then helping to choose frames and lenses that you can afford.


StarStarStarStarStar Great check up. Prompt service, very knowledge... —    (Patient since 2017)

Great check up. Prompt service, very knowledgeable staff, and pleasant surroundings! I would highly recommend these doctors!


StarStarStarStarStar Office visit  —    (Patient since 2019)

It was nice to be able to fill out paperwork online prior to appointment.


StarStarStarStarStar Kudos to Claremont Optometry! —    (Patient since 2017)

Dr. Johannsen and her staff are efficient, professional, and personal. They put you at ease and take care of the needs you have. Kudos to the Claremont Optometry!


StarStarStarStarStar I always get good service —    (Patient since 2017)

I always get good service


StarStarStarStarStar This place is so amazing!!!! the whole staff wa... —    (Patient since 2019)

This place is so amazing!!!! the whole staff was so nice and comforting.


StarStarStarStarStar Thank youAll were friendly and also profession... —    (Patient since 2019)

Thank you All were friendly and also professional, skilled and helpful Positive experience all around.


StarStarStarStarStar Continued great service —    (Patient since 2017)

I've been a patient for several years, and appreciate the ongoing great service I receive. The staff is well trained and helpful, Dr. Brad spends the time to explain changes in my eyes and prescriptions, and the services they provide are top notch. I would highly recommend Claremont Optometry.


StarStarStarStarStar Great ! efficient and prompt service!  —    (Patient since 2018)

Great ! efficient and prompt service!


StarStarStarStarStar Great service! —    (Patient since 2017)

Dr. Johannsen is very knowledgeable. She took great care of me, explaining each part of the eye exam.


StarStarStarStarStar I was very happy with my experience at Claremon... —    (Patient since 2019)

I was very happy with my experience at Claremont Optometry. Everyone was professional, helpful and made my experience easy.,


StarStarStarStarStar I love this place! Very posh and has a vibe tha... —    (Patient since 2018)

I love this place! Very posh and has a vibe that make you feel so comfortable! Never over crowded and the employees are well poised and inviting! My family and I just love it here...


StarStarStarStarStar Best care start to finish! I won’t ever go any... —    (Patient since 2017)

Best care start to finish! I won’t ever go anywhere else!


StarStarStarStarStar Really liked Dr. Baggarly. He was very informat... —    (Patient since 2017)

Really liked Dr. Baggarly. He was very informative.


StarStarStarStarStar Your office is fantastic. Everyone is so nice a... —    (Patient since 2018)

Your office is fantastic. Everyone is so nice and professional. Thank you for all you do.


StarStarStarStarNo Star Everyone is very courteous & Professional..Outs... —    (Patient since 2018)

Everyone is very courteous & Professional..Outstanding Staff.Dr.Baggarly is a groovy Cat..Like him very Much..Knows his Science..I tell all my friends about Claremont Optometry..Great going Staff..Thank you very much..


StarStarStarStarStar Outstanding service! —    (Patient since 2018)

Outstanding service! Got me in and out of my appointment quickly. The eye tech got me through all of the preliminary eye tests without a problem. Dr. Baggarly was great & did a thorough exam revealing a problem with my right eye. Overall very pleased.


StarStarStarStarStar Thank you for everything! —    (Patient since 2017)

I received excellent care at my appointment with Dr. Baggarly and staff on July 10, 2019. Everyone was very professional and personable, and I was treated very well. Thanks so much!


StarStarStarStarStar Awesome all around. The lady who helped with c... —    (Patient since 2018)

Awesome all around. The lady who helped with contact lenses was incredibly patient


StarStarStarStarStar  —    (Patient since 2019)

Dr Baggarly was great! Very informative and made you feel at ease.


StarStarStarStarStar I was seen in a short amount of time for an eme... —    (Patient since 2017)

I was seen in a short amount of time for an emergency situation. Dr Baggarly was thorough and comprehensive in taking care of my eye problem.


StarStarStarStarStar As usual service and customer service is top no... —    (Patient since 2017)

As usual service and customer service is top notch. Dr. Baggarly always explains all exams in detail and always provides high levels of customer service.


StarStarStarStarStar Satisfied for years —    (Patient since 2019)

My children and I have been seeing Dr. Johannsen for years and remains absolutely satisfied with her in every way. She is kind careful, and willing to explain even the most complicated of anatomical and physiological concepts. We love her!


StarStarStarStarStar Received a very thorough eye exam. Fantastic se... —    (Patient since 2019)

Received a very thorough eye exam. Fantastic selection of glasses.


StarStarStarStarStar Great team all around! Very thorough in exams ... —    (Patient since 2017)

Great team all around! Very thorough in exams and follow-ups and good sense of styles with an assortment of glasses. Dr. Baggarly is very detailed with his exams and up-to-date with the technology in the office.


StarStarStarStarStar Organized, efficient, high level care. The staf... —    (Patient since 2018)

Organized, efficient, high level care. The staff is pleasant and well trained. Dr Baggerly is thorough and takes time to answer all my questions. As a dentist, I know the challenges of running a practice and this office has it together!


StarStarStarStarStar The entire staff are well trained and courteous... —    (Patient since 2017)

The entire staff are well trained and courteous. It was nice to see a staff member engage in American Sign Language with a patient!!


StarStarStarStarStar Excellent! I have been their patient for many ... —    (Patient since 2018)

Excellent! I have been their patient for many years. Professional, thorough examinations, knowledgeable, friendly.


StarStarStarStarStar this group is the best in their business! been... —    (Patient since 2018)

this group is the best in their business! been going to DR. B and his group for the last 5 fears and they're the best, friendly staff, modern equipment, just the best! highly recommended!!


StarStarStarStarStar Claremont Optometry provides EXCELLENT service —    (Patient since 2018)

Claremont Optometry provides top-of-the-line service at reasonable pricing. Their office has state-of-the-art equipment which allows their clients to get in and out in a timely manner. And, the staff is EXCELLENT!


StarStarStarStarStar I absolutely.love Dr. Baggarly! He's through, e... —    (Patient since 2018)

I absolutely.love Dr. Baggarly! He's through, explains everything & has all the latest equipment!! Nancy Struna


StarStarStarStarStar  —    (Patient since 2019)

Staff was very friendly and presentable. Office very clean and modern. Dr. Baggarly couldn't have been more polite, helpful, and knowledgeable.


StarStarStarStarStar The staff is always friendly and professional. ... —    (Patient since 2017)

The staff is always friendly and professional. Dr Johanssen always takes a personal interest in my care and I appreciate that. She always explains results on the eye exam and takes time to make sure to give the correct prescription for better vision. She is a pleasure to have as my Doctor!


StarStarStarStarStar Satisfied customer.... —    (Patient since 2018)

Doctor that assisted me what very helpful he’s new in the office but I was so glad that he noticed my prescription needed to be lowered from my previous visit. He did a great job and was very nice.


StarStarStarStarStar Great place —    (Patient since 2018)

The Drs here are experienced and great. I have been with Dr. J since the early 2000's


StarStarStarStarStar These optometrists & their staff are profession... —    (Patient since 2017)

These optometrists & their staff are professional, efficient, and technologically innovative. I’ve never really been able to see close up and far away at the same time. They offered an option that works so well, I don’t have to constantly take my glasses off and on anymore. In fact, I don’t need to wear them at all!!! All of this was done without surgery!!! I can finally see for the first time in my life because they work miracles!


StarStarStarStarStar Thank you for the wonderful service. The entir... —    (Patient since 2018)

Thank you for the wonderful service. The entire staff is patient and polite. Dr. Baggarly is thorough and kind.


StarStarStarStarStar Dr Baggarly is still the only doctor that has g... —    (Patient since 2018)

Dr Baggarly is still the only doctor that has gotten my prescription right. I really like this place.


StarStarStarStarStar We are always amazed at the friendly environmen... —    (Patient since 2017)

We are always amazed at the friendly environment and thorough vision exam from Dr. Johannsen. Thank you for being our vision caregiver for over 20 years!


StarStarStarStarStar Excellent, as usual. My wife and i are always ... —    (Patient since 2018)

Excellent, as usual. My wife and i are always highly satisfied.


StarStarStarStarStar Claremont Optometry is always thorough, profess... —    (Patient since 2019)

Claremont Optometry is always thorough, professional, on time and pleasant.


StarStarStarStarStar Excellent services. Personnel are friendly and ... —    (Patient since 2018)

Excellent services. Personnel are friendly and professional. I have great confidence in the quality of service, medical evaluation and advice, and products.


StarStarStarStarStar I see.... —    (Patient since 2018)

Great experience as always! Even though I moved to Orange County a few years ago, I always return to Claremont Optometry because I have complete confidence in their work.


StarStarStarStarStar Service was fast, efficient and friendly! —    (Patient since 2018)

Service was fast, efficient and friendly!


StarStarStarStarStar Always a pleasure Dr. J was great.  —    (Patient since 2019)

Always a pleasure Dr. J was great.


StarStarStarStarStar Very helpful, efficient, and friendly staff. —    (Patient since 2018)

Very helpful, efficient, and friendly staff.


StarNo StarNo StarNo StarNo Star Bad Experience with Dr Baggarly —    (Patient since 2019)

We had long waiting with my son David to see Dr Baggarly and he finally showed up in patient room. He rushed out the vision exam (let my son watch 2 letter on each eye for an exam conclusion). I was trying to ask him to test a few different letters to make my son vision test more accurate. He said we can step out of patient room to pay his service. This is our 1st time doctor visit with him because Dr Johansson is so busy recently with her family. We shall go back to wait longer for Dr Johansson appointment now (She met my family need for 10 years) and never bother Dr Baggarly. He took advantage of children (10 year old boy).


StarStarStarStarNo Star Love this office. Everyone is very friendly and... —    (Patient since 2017)

Love this office. Everyone is very friendly and helpful!


StarStarStarStarStar It is always a pleasure to visit Claremont Opto... —    (Patient since 2018)

It is always a pleasure to visit Claremont Optometry. Not only are Ann and Brad excellent professionals, their staff has always been wonderful. Few businesses are in their category.


StarStarStarStarStar It was good to see Dr. Johannsen and learn that... —    (Patient since 2017)

It was good to see Dr. Johannsen and learn that my right lens needs adjustment after my operation to repair hole in retina in December. I wanted you to know that my next checkup in Fontana is in May so this works well. My change in prescription will help, May exam for eye again, then my regular optometry appointment in August.


StarStarStarStarStar Dr Baggarly is very thorough and personable in ... —    (Patient since 2018)

Dr Baggarly is very thorough and personable in his exams. Office staff very cordial and pleasant. Been coming here for over 20 years!


StarStarStarStarStar The staff is kind, knowledgable and helpful. Re... —    (Patient since 2019)

The staff is kind, knowledgable and helpful. Really felt comfortable and cared for. Thank you.


StarStarStarStarStar Excellent Optometrists, Opticians and newest in... —    (Patient since 2018)

Excellent Optometrists, Opticians and newest in technological equipment for examining the health of eye.


StarStarStarStarStar Great as always! —    (Patient since 2017)

The visit was great, as always. Wonderful, friendly, knowledgeable staff. Love Doctor Baggarly! Talks about what and why. They have a WIDE variety of styles and prices for glasses, and special contact lenses. Couldn't be happier.


StarStarStarStarStar Great service I was in and out for my appointme... —    (Patient since 2019)

Great service I was in and out for my appointment.


StarStarStarStarStar Doctor and staff very professional and friendly... —    (Patient since 2018)

Doctor and staff very professional and friendly!


StarStarStarStarStar I absolutely love this place.  —    (Patient since 2018)

I absolutely love this place. The professionalism is outstanding. I am completely taken care of from start to finish. Dr Johannsen is the best. I live 2 and a half hours away by bus and I would make the trip over and over again to have my wants and needs met by the staff. Excellent job.


StarStarStarStarStar Friendly and thorough place to go for eyecare. ... —    (Patient since 2018)

Friendly and thorough place to go for eyecare. Recommend it to everyone.


StarStarStarStarStar we come as a family for our annual exam and alw... —    (Patient since 2018)

we come as a family for our annual exam and always get the best care and things explained making sure we understand . I have an unusual spot toward the back of my left eye and Dr. Johannsen has kept tabs on it through the years. the office is friendly and professional. we will continue to come in future years.


StarStarStarStarStar Timely, thorough, and competent —    (Patient since 2017)

Timely, thorough, and completely competent. Can't think of a way to improve on this practice.


StarStarStarStarStar Absolutely the best. I am so happy I go to th... —    (Patient since 2018)

Absolutely the best. I am so happy I go to them.


StarStarStarStarStar Dr Ann was amazing as always. Very kind and inf... —    (Patient since 2018)

Dr Ann was amazing as always. Very kind and informative on eye strain and best practice.


StarStarStarStarStar As always, Dr. Baggarly and his staff were er ... —    (Patient since 2019)

As always, Dr. Baggarly and his staff were er friendly and helpful. We have been with them many years and Pamela, had gone out of her way every ti.e we needed new glasses. Would recommend this office to everyone.


StarStarStarStarStar Exceptional...always —    (Patient since 2019)

We have gone here many years and have never had anything but the highest level of service provided. Dr Baggarly is friendly, personable, knowledgeable and a pleasure to deal with. Highly recommend this practice!


StarStarStarStarStar Exceptional Service!  —    (Patient since 2019)

Very professional, caring, friendly, and thorough from Dr. Baggarly to the support staff. Exactly what everyone deserves!


StarStarStarStarStar Very helpful, patient, fast, and always nice an... —    (Patient since 2018)

Very helpful, patient, fast, and always nice and accurate with what I need to pay. I'm glad I found a new place to go for the eye doctor. :) Costco was okay but personal enough for me.


StarStarStarStarStar I'm not very computer savvy, but let me say bri... —    (Patient since 2017)

I'm not very computer savvy, but let me say briefly that I am very pleased with the service at Claremont Optometry. I'll keep coming back for my eye/sight needs. Many thanks to all. Judith Koerner


StarStarStarStarStar Awesome —    (Patient since 2018)

Awesome in every way. The best doctors and staff.


StarStarStarStarStar Courteous, professional service. Always a plea... —    (Patient since 2018)

Courteous, professional service. Always a pleasure to talk to Brad.


StarStarStarStarStar Claremont Optometry  —    (Patient since 2017)

Claremont Optometry is always welcoming, efficient, and thorough. I have recommended it to several friends.


StarStarStarStarStar Excellent experience  —    (Patient since 2017)

I’ve been coming here for several years now. The 1hour mall stores just can’t compete with this. Not sure if if there’s much of a price difference but if there is it’s worth it. Highly recommended A++


StarStarStarStarStar Great Service !!! —    (Patient since 2017)

Great visit. Service was superb. The office is very modern and equipment advanced.


StarStarStarStarStar A Special Optometry Practice —    (Patient since 2018)

I've been Dr. Johannsen's patient for over 10 years. They have a warm, inviting office where I'm always treated as someone special. From Luz at the front desk, Jason working on my frames and Pamela working on my prescription, I feel like I'm a part of the family. Dr. Johannsen always takes the time to ask me about things that are important to me and always answers any questions that I may about my exam


StarStarStarStarStar The people at Claremont are competent and pay v... —    (Patient since 2018)

The people at Claremont are competent and pay very close attention to detail. Everyone was very helpful and courteous. Thank You.


StarStarStarStarStar I've been a patient for 20 years. Dr. Baggarly ... —    (Patient since 2018)

I've been a patient for 20 years. Dr. Baggarly is great. He always makes me feel like I'm the only patient he has.


StarStarStarStarStar Julian was very happy with the services that r... —    (Patient since 2018)

Julian was very happy with the services that received at his appointment.


StarStarStarStarStar Based on what Kyle told me about his experience... —    (Patient since 2017)

Based on what Kyle told me about his experience, Dr. Baggarly was awesome as usual. Scott also did a great job with helping Kyle select his frames as well as listened to Kyle when he explained what he needed when selecting his lenses and thanks to the beyond excellent customer service I am happy that Kyle was comfortable with his purchase.


StarStarStarStarStar The Only Place on Earth for Glasses!!! —    (Patient since 2018)

Dr. Ann and her staff are awesome. I have been going there coming up on 20 years. I need special lenses so they always get them just right. Great selection of frames!! I love this place and recommend it to anyone!!


StarStarStarStarStar Great customer service and nice staff.  —    (Patient since 2017)

Great customer service and nice staff.


StarStarStarStarStar My eye is on you —    (Patient since 2018)

I've been coming to Claremont Optometry for over 30 years. I've always received high quality service and care.


StarStarStarStarStar There's a Reason I Keep Returning —    (Patient since 2017)

Dr. Johansson is professional, pleasant, and a wonderful addition to the community. She made an early diagnosis of a problem which enabled me to come under the care of an ophthalmologist for early and preventative treatment. Her staff is pleasant and efficient, and her office convenient.


StarStarStarStarStar Friendly competent service! —    (Patient since 2017)

Friendly competent service!


StarStarStarStarStar Inconsistent information provided by multiple e... —    (Patient since 2018)

Inconsistent information provided by multiple employees. I reached out to the office weeks prior to my appointment and confirmed cost and my personal insurance. I was assured by two individual via phone, that my cost would be at a certain amount. Upon completing my eye exam, I was charged beyond the cost assured by phone. For this reason, my family of four and I will never go back there again.


StarStarStarStarStar Great service as always from Dr. Baggarly and h... —    (Patient since 2017)

Great service as always from Dr. Baggarly and his team. I highly recommend Claremont Optometry!


StarStarStarNo StarNo Star The reason for the 3 stars rating is because du... —    (Patient since 2017)

The reason for the 3 stars rating is because due to the excessive waiting time I was offered 20% discount on my out of pocket expense on my glasses. The optician who was helping me with selecting my glasses have dropped the ball and lost the sale by making the comment about the discount she said that it's best that I should pay more for my lenses and I also felt that she tried to upsale everything on my prescription on a cheap pair of off brand frames which is why I didn't and won't buy my glasses from this office. I like to feel comfortable about where I spend my money, than to have someone make me feel bad because I'm getting an discount because the office screwed up on the schedule and she felt that I should spend more because of the discount. Also the week prior to my appointment, I came in to check out the selection and to see how much a new pair of glasses would be and with the same features and frames were $100+ more my quoted rate was almost $100 lower. I rather pay regular price without insurance for what I want than to be pressured to buy some over priced junk. Also my insurance offered an additional spending amount on selected name brand frames and I think they should thoroughly explain what your insurance will cover and also show the options to maximize your benefits when it comes to buying glasses. My experience with the exam was awesome.


StarStarStarStarStar Always so nice —    (Patient since 2018)

Always so nice and happy to see me for whatever issue.


StarStarStarStarStar Staff was great and very professional, but Step... —    (Patient since 2018)

Staff was great and very professional, but Stephanie went above to make sure my baby girl understood what was going to be done during her exam and made it into a fun game.


StarStarStarStarStar Wonderful first time experiencing a visit here.... —    (Patient since 2018)

Wonderful first time experiencing a visit here. Will definitely recommend family and friends!


StarStarStarStarStar I submitted a response for myself and Marvin Ta... —    (Patient since 2018)

I submitted a response for myself and Marvin Taylor.. Only have great things to say about Dr Baggarly and his entire staff... And thank you to Nicole for being SO patient helping us find frames!! ❤️


StarStarStarStarStar was able to get a prompt appointment at my conv... —    (Patient since 2018)

was able to get a prompt appointment at my convenience... Dr Baggarly is professional and very thorough... he explains every step of the appointment.. his staff is friendly and helpful... Nicole assisted my wife and I finding new frames, and was patient and professional.. We left very happy with our new choices... Nicole also took the time to adjust our old frames... Thank you Dr Baggarly and entire staff!!!


StarStarStarStarStar Amazing! —    (Patient since 2017)

Always a great experience with Dr. Baggarly. His tips and advice are very personal and always helpful.


StarStarStarStarStar Very professional and friendly team. Went way a... —    (Patient since 2018)

Very professional and friendly team. Went way and beyond to satisfy me. I’ll definitely recommend to friends and family.


StarStarStarStarStar First class ... Everything at Claremont optometry  —    (Patient since 2017)

First class ... Every thinng


StarStarStarStarStar Always easy and pleasant! I was able to get in... —    (Patient since 2017)

Always easy and pleasant! I was able to get in and out quickly and the Dr. and the technician remembered me from last year.


StarStarStarStarStar It's always a pleasure to be treated like an ol... —    (Patient since 2018)

It's always a pleasure to be treated like an old friend here!


StarStarStarStarStar Amber has the best customer service I have ever... —    (Patient since 2017)

Amber has the best customer service I have ever seen! She is amazing, and personable. She goes above and beyond every time!


StarStarStarStarStar caring and thorough —    (Patient since 2017)

Genuinely concerned with eye issue I was experiencing.


StarStarStarStarStar  —    (Patient since 2017)

All our family has been going to Claremont Optometry for years and they have always provided excellent care and service. We schedule our appointments so we always see Dr. Johannsen


StarStarStarStarStar Claremont Optometry Group really knows what the... —    (Patient since 2018)

Claremont Optometry Group really knows what they are doing. Very professional and Dr. Linh is very caring and nice.


StarStarStarStarStar Dr. Baggarly is so thorough. —    (Patient since 2017)

Dr. Baggarly is so thorough. He is very professional with a keen attention to details. He will take the time to fit your eye prescription precisely to you.


StarStarStarStarStar Claremont Optometry is A+ —    (Patient since 2018)

Dr. Johannsen is the best optometrist for picking out lenses. Scott was great at getting me frames that fit and sun glasses that gave the best coverage for my large eye sockets. Scott was able to pick up the styles I was interested on intuition. I refer Claremont Optometry often to people at work and friends who need glasses or contacts.


StarStarStarStarStar Dr J is great, all the employees are friendly a... —    (Patient since 2017)

Dr J is great, all the employees are friendly and helpful and the appts are always on time.


StarStarStarStarStar  —    (Patient since 2018)

Very happy with visit as always! Everyone is very professional and helpful.


StarStarStarStarStar Amazing service. Kind, professional doctors. —    (Patient since 2018)

Amazing service. Kind, professional doctors.


StarStarStarStarStar Great service!!! —    (Patient since 2018)

The doctor was fantastic as always. I've been going there for at least 15 years. People are friendly . The person that helped me choose my glasses was awesome. She took her time in allowing me to choose what I wanted.


StarStarStarStarStar Great experience, AGAIN  —    (Patient since 2018)

Everyone from the office staff to the Doctor is professional and friendly. I have recommended my mom, husband, and Co-workers to go here!!


StarStarStarStarStar Dr. Brad Baggarly was great, as always! He is v... —    (Patient since 2018)

Dr. Brad Baggarly was great, as always! He is very personable, knowledgeable, and thorough...unlike my experiences at other Optometrists, I never have a nagging doubt that I am getting the correct prescription for me. I trust his judgement completely (you only have two eyes, so you better trust the doctor who is taking care of them)! The technician who did the testing before I saw Dr. Baggarly was very pleasant, professional, and efficient. The optician who helped me was great! He knew a lot about various lenses, coatings, the ins and outs of insurance, and how different frame manufacturers do things. He was super patient while I tried on and selected a frame, and was just overall a super friendly person.


StarStarStarStarStar Great office. Short wait. Dr spent lots of ti... —    (Patient since 2018)

Great office. Short wait. Dr spent lots of time explaining diagnosis. Very nice office, and helpful staff. Great support on choosing glasses. I would recommend this office to everyone.


StarStarStarStarStar The staff and doctors here are awesome! —    (Patient since 2018)

The staff and doctors here are awesome! Everyone was very friendly and helpful. Dr. Baggerly did a great job explaining everything during my appointment. Their equipment is cutting-edge. Will definitely recommend friends and family to Claremont Optometry.


StarStarStarStarStar Great service! Dr. Johannsen is very thorough a... —    (Patient since 2018)

Great service! Dr. Johannsen is very thorough as well as kind and compassionate. Her staff is friendly and knowledgeable.


StarStarStarStarStar  —    (Patient since 2017)

Your staff is exceptional.


StarStarStarStarStar Great Service —    (Patient since 2017)

My appointment was scheduled quickly. Dr. Johannsen evaluated my eyes and educated me about a new eye condition and treatment. It was great service!


StarStarStarStarStar Best optometry office around!  —    (Patient since 2018)

Best optometry office around! Dr. Baggarly is so friendly and knowledgeable! I would recommend him to everyone !


StarStarStarStarStar This was my 1st visit to the office and everyon... —    (Patient since 2018)

This was my 1st visit to the office and everyone was so nice and helpful. Beautiful office.


StarStarStarStarStar Great! Highly recommend.  —    (Patient since 2018)

Great! Highly recommend.


StarStarStarStarStar A good way to spend a few hours. Dr. Baggarly i... —    (Patient since 2018)

A good way to spend a few hours. Dr. Baggarly is always very informative. Scott was a joy and really helpful. I feel I left knowing what was happening when the my vision and the right eyewear.


StarStarStarStarNo Star The appointment with Dr. Baggarly is extremely ... —    (Patient since 2018)

The appointment with Dr. Baggarly is extremely thorough. I would recommend him to anyone. He is extremely methodical in his approach to your evaluation and does not seem to even watch the clock. This is great. But the downside to that is sitting outside in the waiting room for 10 or 15 minutes past your appt. Which is very likely because he is being so thorough with his patient. My only suggestion here would be to stagger the appt schedule to accommodate this. I say this only because I personally know three people who quit seeing him and went somewhere else for this exact reason. Me personally however, I will adjust my schedule instead of looking for a new Dr only because I am able to. The tech in the office is excellent as well. Oh... the only other thing I would complain about is the amount of time it take to get your glasses from the order. However, I do not think this is their fault. I believe that is the insurance of the individual that requires specific labs to be used or whatnot. Either way, It should be faster... I only say this because the office I was at last (in another state) returned the glasses within 1 week. Again... The staff has always been courteous and helpful. Especially the technicians helping you pick frames. Outstanding group. Give them a try... you wont be disappointed.


StarStarStarStarStar  —    (Patient since 2018)

Everyone was very pleasant. I was treated in a most professional manner.


StarStarStarStarStar Very professional and caring office!  —    (Patient since 2018)

Very professional office with state of the art equipment. I loved being able to do a retina scan and not have to have my eyes dilated! Dr. Baggerly is always very knowledgeable and professional. Scott helped us pick out glasses and really went the extra mile in coordinating insurance to maximize our benefits and helping guide me towards frames that would meet my needs. He even worked through his lunch hour to make sure we were taken care of. Thanks Claremont Optometry Group!


StarNo StarNo StarNo StarNo Star Overall, a very frustrating and disappointing e... —    (Patient since 2018)

Overall, a very frustrating and disappointing experience. The lens lab is unprofessionally slow and mistakes are frequent.


StarStarStarStarStar Dr. Johannsen saw me right away, last minute wh... —    (Patient since 2017)

Dr. Johannsen saw me right away, last minute when I called up in a panic because I was getting flashing lights and dark spots in my vision. I am so grateful she stayed late to see me. She was excellent, checked me out and clearly explained what was happening. I am forever grateful for her GREAT service to me.


StarStarStarStarStar It was a great experience as always. The offic... —    (Patient since 2018)

It was a great experience as always. The office is beautiful, the staff warm and friendly and the service unparalleled. Thank you!


StarStarStarStarStar BEST SERVICE! —    (Patient since 2017)

I went in for my annual check-up recently and was given the usual VIP treatment. Staff ran me through the tests and then Dr. Baggarly set about fitting my contact lenses which are highly specialized. I always appreciate the extra steps he always takes for me.


StarStarStarStarStar Very professional & couteousstaff —    (Patient since 2018)

Very professional & courteous staff


StarStarStarStarStar Happy client!!!!!!!!!!!!!!!! —    (Patient since 2018)

As usual, service and treatment and promptness were in evidence again. It is a pleasure to do business with you!


StarStarStarStarStar Exceptional EyeCare! —    (Patient since 2018)

I have been a patient of Dr. Baggarly for the past several years and find him to be most personable, professional and extremely knowledgeable!


StarStarStarStarNo Star  —    (Patient since 2018)

It is always a pleasure to come for my annual checkup.


StarStarStarStarStar Dr Johannson and her staff were professional an... —    (Patient since 2018)

Dr Johannson and her staff were professional and personable like always.


StarStarStarStarStar Another great job. Found ,explained and now cor... —    (Patient since 2017)

Another great job. Found ,explained and now correcting changes in my vision. New equipment identified the problem and Dr Baggarly explained what was occurring and the treatment. Took the time to properly exam my eyes. Very pleased!


StarStarStarStarStar eye injury —    (Patient since 2018)

I walked in for an eye injury and was treated quickly. The staff was great and proffesional.


StarStarStarStarStar Since I first starting coming to see Dr. Bagger... —    (Patient since 2017)

Since I first starting coming to see Dr. Baggerly, I have always been impressed with the level of professionalism and unequivocally superior knowledge of Dr. Baggerly and the staff. This is in addition to the personalized attention each staff member shows from the time you walk in the door until you leave.


StarStarStarStarStar Always professional and complete.  —    (Patient since 2018)

They are always professional and complete. I always feel very well served with my vision and wallet well cared.


StarStarStarStarStar Can't say enough about the professionalism and ... —    (Patient since 2018)

Can't say enough about the professionalism and courtesy of Claremont Optometry. We have been seeing Dr. Baggarly for many, many years and he is truly an amazing optometrist. He's very knowledgeable and utilizes the most current technology to test the health of his patients eyes and he really cares about his patients. Additionally, their staff is well trained and very thorough. Nicole is their Certified Optician for contact lens. Not only is she very experienced and on top of all things related to contacts but she has a great personality and is a delight to deal with.


StarStarStarStarStar Very polite and professional. —    (Patient since 2018)

Very polite and professional.


StarStarStarStarStar I was searching for a new optometrist and I hap... —    (Patient since 2018)

I was searching for a new optometrist and I happened to remember that I had seen one on Foothill and I thought, well might as well go in and check it out. As soon as I arrived I was greeted by the friendly staff at the front desk and was given more information about my coverage with my insurance and I set up an appointment right there and then. During my eye exam I was given the choice to take a sort of picture of my eye to see how my eye health was, which I had never received prior to this and was extremely fascinated by the technology. Once Dr. Johannsen saw me, and got my prescription dialed in, she gave presented the difference between my current prescription and new prescription and I could see where my current prescription was off. Overall I was extremely please with my experience at Claremont Optometry and I would recommend this office to all of my friends and my family who wear glasses.


StarStarStarStarStar Fantactic.. —    (Patient since 2018)

There is only one word to describe Claremont Optometry and that is "Fantastic". I have been using these professional people to care for my eyes for over 20 years. I would not trust my sight to anyone else !!!


StarStarStarStarStar Very professional staff. Excellent doctor. She ... —    (Patient since 2018)

Very professional staff. Excellent doctor. She I does a very comprehensive exam and explains things well.


StarStarStarStarStar DR. Baggarly patience with kids is remarkable!! —    (Patient since 2018)

yearly check up as always fast and efficient, super-friendly staff, and DR. Baggarly,as always very helpful and patient clarifying all questions.


StarStarStarStarStar yearly check up as always fast and efficient, s... —    (Patient since 2018)

yearly check up as always fast and efficient, super-friendly staff, and DR. Baggarly,as always very helpful clarifying all questions.


StarStarStarStarStar Staff always friendly and helpful. —    (Patient since 2018)

Staff always friendly and helpful.


StarStarStarStarStar Very happy that I was fitted in for possible in... —    (Patient since 2018)

Very happy that I was fitted in for possible infection of left eye.


StarStarStarStarStar Very pleasant staff. I felt very relaxed. —    (Patient since 2018)

Very pleasant staff. I felt very relaxed.


StarStarStarStarStar Awesome  —    (Patient since 2018)

Awesome customer service and great selection of eyewear.


StarStarStarStarStar Great service. The Dr. Ann was fantastic at exp... —    (Patient since 2018)

Great service. The Dr. Ann was fantastic at explaining things for me.


StarStarStarStarStar I love Dr Johannsen. —    (Patient since 2018)

Great service. Dr Johannsen is knowledgeable and friendly. The office is clean and well maintained. Staff is professional. Saturday appointments are available. Would highly recommend.


StarStarStarStarStar Great People. Great Service. —    (Patient since 2018)

Everyone was great. The tech that started my exam explained everything to me while testing. Dr. Johannsen was wonderful, funny and informative. Nicole was very great in assisting me in getting a new frame and comfortable contact lenses. Everyone was a great help!


StarStarStarStarNo Star Dr. Johannsen - Always a pleasure  —    (Patient since 2018)

As always, Dr. Johannsen made my visit very informative and pleasant. The staff is great. Scott was very helpful. Your team is very welcoming and professional.


StarStarStarStarStar Best optometrist office that is out there! From... —    (Patient since 2018)

Best optometrist office that is out there! From the doctors to the staff, I always leave knowing that my eye exams are done with the best care and professionals.


StarStarStarStarStar The staff was more then amazing! Thank you all.... —    (Patient since 2018)

The staff was more then amazing! Thank you all...


StarStarStarStarStar First Appointment- I'll be back! —    (Patient since 2018)

This was my first eye exam of my adult life and I had a wonderful experience. Everyone I talked to was extremely nice, and knowledgable. My appointment was started promptly, and I did not wait around for the doctor at all. I will be coming back!


StarStarStarStarStar Best prescription ever —    (Patient since 2018)

Over many years, I’ve always seemed to end up with some compromise. But this prescription is dead on! Contacts extremely comfortable and very crisp vision!


StarStarStarStarStar Best eye doc ever!!  —    (Patient since 2018)

Best eye doc ever!! Latest equipment, knowledgeable + shares that w you!! Takes his time w you + answers all questions!!


StarStarStarStarStar The doctors and staff are so friendly, courteou... —    (Patient since 2018)

The doctors and staff are so friendly, courteous, and professional.


StarStarStarStarStar Very happy with my visit —    (Patient since 2018)

I was very impressed by the office and staff. The receptionists were very helpful and my appointment with Dr. Baggarly was pleasant and very informative. Great experience!


StarStarStarStarStar I've been getting eye exams for over 20 years a... —    (Patient since 2018)

I've been getting eye exams for over 20 years and this was by far the most thorough and complete exam I've EVER had. And great use of technology not just for technology sake but for assisting in providing the best care possible. Thank you!


StarStarStarStarStar These people know what they are doing.  —    (Patient since 2018)

These people know what they are doing.


StarStarStarStarStar Excellent Customer Service —    (Patient since 2018)

Dr. Brad, Scott and the rest of the staff have been very professional and attentive to our needs. You don't have that feeling that they are just there to sell you something; they are there to help. Dr. Brad was very thorough and explained everything to my understanding, and Scott was very detailed as well on how and what of my prescription glasses; as well as that of my husband's. I wish I could have gone to them long time ago.


StarStarStarStarStar The Claremont Optometry Group —    (Patient since 2018)

The Claremont Optometry Group is great. I get great service and care there.


StarStarStarStarStar I am very happy with the results of my visit I ... —    (Patient since 2018)

I am very happy with the results of my visit I finally know what it's wrong with my eyes.


StarStarStarStarStar I always enjoy seeing Dr. Johannsen. . —    (Patient since 2018)

I always enjoy seeing Dr. Johansen. She is very kind and professional.


StarStarStarStarStar Modern, helpful and quick. Raising the bar —    (Patient since 2018)

My experience with Claremont Optometry was one of the most convenient and pleasant visits I have ever had to make to an optometrist. The office is incredibly patient-oriented, from their attendants to Dr. Baggarly himself. My appointment was well kept and the pre-arrival medical registration process enhanced the entire experience, resulting in my examination beginning within 5 minutes of my arrival. I must also note that this is the most modern office I have ever been in, resulting in an expedient and thorough examination. I believe this is the main reason that it is so easy for them to remain punctual and timely in their appointments. Had I not chose to go into detail regarding my prescription, which Dr. Baggarly was gracious enough to humor, I would have been finished with the entire examination in less than 10 minutes. The supporting staff in the office is also a pleasure to work with. I was fortunate enough to work with Nicole, who was incredibly knowledgeable about my vision coverage plan, my prescription, lens options and frame styles. I could not have been happier. She assisted me in identifying several frames within my price range and coverage limits and I am very excited to return once my frames have been completed. It was truly a pleasurable experience.


StarStarStarStarStar Excellent eye care for many many years! —    (Patient since 2018)

Dr. Johannsen has taken great care of my eyes for decades. I could not ask for better eye care anywhere. She is knowledgeable, a great communicator, kind and caring. Thank you so much!! Also was especially pleased with the person who helped me with the frames this visit. He was quite amazing in his ability to help me with the perfect frame and explaining my choices with regard to he lenses. Thanks again for the comprehensive care.


StarStarStarStarStar The treatment from all personnel was superb--pr... —    (Patient since 2018)

The treatment from all personnel was superb--prompt, friendly, personalized, professional. It's always a good experience!


StarStarStarStarNo Star Dr. was great. Staff is formal and polite, but... —    (Patient since 2018)

Dr. was great. Staff is formal and polite, but strangely robotic. Eyeglass selection is relatively poor and dated.


StarStarStarStarStar I had a great experience at this office. The st... —    (Patient since 2018)

I had a great experience at this office. The staff was very helpful and kind and I appreciate all of their assistance. Thank you all!!


StarStarStarStarStar I have been going to Claremont Optometry for ma... —    (Patient since 2018)

I have been going to Claremont Optometry for many years. All of the staff are always friendly and helpful. Both doctors go out of their way to make the patient feel relaxed and take the time to explain all procedures and results. The people that help with choosing and fitting frames are especially patient and knowledgeable. All around this continues to be a great experience.


StarStarStarStarStar Everyone at Claremont Optometry is extremely ni... —    (Patient since 2017)

Everyone at Claremont Optometry is extremely nice and accommodating !


StarStarStarStarStar Friendly, caring, helpful - all always apply at... —    (Patient since 2017)

Friendly, caring, helpful - all always apply at this office. The staff is warm and friendly, professional and knowledgeable. I always feel good here, and know that I'm very well taken care of.


StarStarStarStarStar Claremont Optometry Group is the best! —    (Patient since 2017)

I love Dr. Johannsen and her staff. Everyone who works there is wonderful. The staff is friendly and helpful, the office is always clean, attractive, and orderly, and everyone is so welcoming. Dr. Johannsen is wonderful - warm, patient, skillful and knowledgeable, and she always explains the results of the eye tests thoroughly. They have a nice selection of frames to choose from, and if you are not able to find a frame that you like, they will order more choices for you to come back and choose from. They are honestly concerned about their patients' eye health and will give you advice on how to care for your eyes and for your eyeglasses to make sure they are both in the best condition possible. I'm grateful to have Dr. Johannsen as my optometrist. It's a pleasure to see her and her staff when I go for my annual eye exams.


StarStarStarStarStar Great staff at Claremont Optometry —    (Patient since 2017)

I've been coming to Claremont Optometry for a few years already and I continuely receive great care by everyone in the office. The staff is so welcoming, efficient, and informative.


StarStarStarStarStar The best group of people in a doctor’s office h... —    (Patient since 2017)

The best group of people in a doctor’s office hands down!! Beyond friendly, personable, professional & caring. Dr. Johannsen could give a class on bedside manner. I was so impressed!! The women in the optical dispensary are fantastic too!! An overall excellent experience!!


StarStarStarStarStar Outstanding optometry practice - thank you all ... —    (Patient since 2017)

Outstanding optometry practice - thank you all for the amazing array of important tests you do as part of an incredibly thorough eye examination. Also appreciate Dr. Baggarly's wise advice and knowledge of the eye!!!! He is amazing.


StarStarStarStarStar  —    (Patient since 2017)

Very excellent service and information for my eyes.Thank you John


StarStarStarStarStar Dr. Johansson and her staff are very profession... —    (Patient since 2017)

Dr. Johansson and her staff are very professional and caring. She has been our eye doctor for almost 20 years. I would definitely recommend her.


StarStarStarStarStar I appreciate the attention to detail and the cu... —    (Patient since 2017)

I appreciate the attention to detail and the customer service. All of you answered my question with care and professionalism!


StarStarStarStarStar  —    (Patient since 2017)

Awesome eye doctors, opticians and staff. Stocks huge selection of quality frames!


StarStarStarStarStar  —    (Patient since 2017)

Doctor Baggarly seems to always work me in on a same day basis which really help with my schedule. everyone is friendly and professional.


StarStarStarStarStar Highly recommend  —    (Patient since 2017)

Always a great experience. State of art equipment. Knowledgeable staff.


StarStarStarStarStar The staff are great, and Dr. Johannsen is a won... —    (Patient since 2017)

The staff are great, and Dr. Johannsen is a wonderful lady. Very professional but still warm and compassionate.


StarStarStarStarStar Exceptional Office —    (Patient since 2017)

I had such a wonderful experience here. Starting with scheduling my appointment, the girl at the front desk was so nice and thorough. When I came for my appointment staff was friendly and super helpful. Questions and options were explained so well by the Doctor. Office is set up so well. The selection of frames is outstanding. Thank you! I will definitely recommend this office for anyone needing their eyes checked.


StarStarStarStarStar Very nice place where to find solutions for eye... —    (Patient since 2017)

Very nice place where to find solutions for eyes problems.


StarStarStarStarStar  —    (Patient since 2017)

My first time visit to Claremont Optometry. I am a creature of habit going to the same place for eye appointments. I needed a change. Great communication from the office from the time I made the appointment. On-line forms, nothing to fill out at the office. Every machine was explained to me, as to what it would be doing or looking for. Staff were all friendly!!!! Change is good!!


StarStarStarStarStar I feel very comfortable and well cared for, com... —    (Patient since 2017)

I feel very comfortable and well cared for, coming to your office.


StarStarStarStarStar Terrific office —    (Patient since 2017)

Excellent technician Marlene, optician Amber and Dr. Johannsen. I received good care, diagnosis and directions about what I need to do.


StarStarStarStarStar Dr. B is highly skilled & professional. He is t... —    (Patient since 2017)

Dr. B is highly skilled & professional. He is the most thorough & knowledgeable optometrist we’ve ever had, so we're going to keep coming back. As a vainity bonus, they have the most selections in gorgeous frames I’ve ever seen.


StarStarStarStarStar Quick & easy fix —    (Patient since 2017)

I was able to get a quick appointment within a couple of days. I was having issues with vision being blurry & after being checked it was just that my vision was better & my prescription needed to be changed. After check up I went out front & had it ordered . Ah so easy.


StarStarStarStarStar  —    (Patient since 2017)

I have been seeing Dr Baggarly for a few years now and I have always had an amazing experience with all my eye exams, he is knowledgeable and very up to date with all his equipment and technology. I like how he explains everything that was tested on me and also lets me know what my results are and concerns he has for my vision and what is his best recommendation. The staff is always friendly and helpful as well with any questions you may have in regards to insurance and also eyewear selections.


StarStarStarStarStar John Lund —    (Patient since 2017)

The staff was wonderful the whole experience was great very friendly people


StarStarStarStarStar Love Claremont Optometry. Me and my family have... —    (Patient since 2017)

Love Claremont Optometry. Me and my family have been coming here for a few years and love Dr. Johannsen and the staff. Luz and Marlene so helpful with any insurance questions and concerns. Highly recommend them!


StarStarStarStarStar As always, thorough and professional service pr... —    (Patient since 2017)

As always, thorough and professional service provided by the doctors and staff.


StarStarStarStarStar Dr Jo and her staff were great 25 years ago and... —    (Patient since 2017)

Dr Jo and her staff were great 25 years ago and they're still great!


StarStarStarStarStar Claremont Optometry and Dr. Baggarly are amazing! —    (Patient since 2017)

Claremont Optometry and Dr. Baggarly are amazing! Very friendly service, they explain what your insurance covers and what your charges are. They have a good selection of frames and sunglasses. Plus Dr. Baggarly is very patient and will explain what you need to see better! Highly recommend this practice!


StarStarStarStarStar Excellent appointment! —    (Patient since 2017)

Excellent appointment. After exam the staff was very kind and knowledgeable about the different pairs of frames I was interested in!


StarStarStarStarStar A very nice establishment and technology savvy  —    (Patient since 2017)

Dr. Baggarly and his team are great professionals, quite knowledgeable and technology savvy.


StarStarStarStarStar I felt that I was kept waiting for a few minute... —    (Patient since 2017)

I felt that I was kept waiting for a few minutes past my appointment time (maybe 10) and then once again in the chair, but all the technicians and doctor were very thorough and attentive


StarStarStarStarStar Always a Superior Experience —    (Patient since 2017)

Claremont Optometry uses top-of-the-line equipment to test my family's vision. They also use the latest equipment to fit our glasses. I have always had really friendly interactions with the folks who fit my glasses and they're lovely with my children. I'm terrible at picking out glasses that look good on me and they're very good at selecting styles that suit my face shape and coloring.


StarStarStarStarStar My office experience is always very smooth... F... —    (Patient since 2017)

My office experience is always very smooth... From the check in to the Pre-test to the excellent Exam to the great help picking out my glasses and all the needed measurements for my progressive lenses.


StarStarStarStarStar Great office! Very professional and welcoming! ... —    (Patient since 2017)

Great office! Very professional and welcoming! A clean and efficient setup, very knowledgeable staff!


StarStarStarStarStar Always a good experience, been with dr. Johanns... —    (Patient since 2017)

Always a good experience, been with dr. Johannsen for about 30 years


StarStarStarStarStar My visit was great and everyone that works ther... —    (Patient since 2017)

My visit was great and everyone that works there couldn't be nicer.


StarNo StarNo StarNo StarNo Star Appt time —    (Patient since 2017)

My appt was at 10:00 .Got called back at 10:45. Did get out of the appt until 11:45.To bust that day.


StarStarStarStarStar Always the best. Thx, Dr. Annnnnnnnnnn —    (Patient since 2017)

Always the best. Thx, Dr. Annnnnnnnnnn


StarStarStarStarStar Five Stars for Claremont Optometry. Always a gr... —    (Patient since 2017)

Five Stars for Claremont Optometry. Always a great experience.


StarStarStarStarStar This is the third year in a row where the insur... —    (Patient since 2017)

This is the third year in a row where the insurance was applied inaccurately and I've had to pay more. Frustrating


StarStarStarStarStar I do not know enough to judge, but the doc and ... —    (Patient since 2017)

I do not know enough to judge, but the doc and the gal that ran the test are nice people


StarStarStarStarStar Five star treatment every time I have an appoin... —    (Patient since 2017)

Five star treatment every time I have an appointment. The staff is friendly, office is modern and beautiful, and good about keeping appointment times.


StarStarStarStarStar Eye Exam  —    (Patient since 2017)

This was my first visit to Claremont Optometry Group and it will not be my last. The entire staff was friendly and office was very clean and well organized. This is a place that I will gladly bring the rest of my family members to.


StarStarStarStarStar No wait. Very modern and professional office. Q... —    (Patient since 2017)

No wait. Very modern and professional office. Quick examination and got the contact perscription I needed. All around a good experience!


StarStarStarStarStar Best Optometry Office around! —    (Patient since 2017)

I have been coming to Claremont Optometry since I was a little kid and Dr. Ann has always been so amazing. She explains everything, and also cares about how I'm doing. It never feels clinical, or that I'm just a number which I so appreciate!! Nicole has always been my favorite technician to work with. She is so skilled and makes the whole process of choosing and fitting glasses so much fun! I really appreciate the time and attention she spends when picking frames and figuring out the best way to use my insurance when ordering. She's definitely a reason to come in and visit!


StarStarStarStarStar  —    (Patient since 2017)

Dr. Johannsen is friendly, accessible, and professional in her demeanor. Pamela at the front desk for 17 years already, is committed to the craft and sociable. Denise the technician is methodical and with good focus on the task at hand.


StarStarStarStarStar We've been going to Claremont Optometry for yea... —    (Patient since 2017)

We've been going to Claremont Optometry for years, and have been very happy with our experience their. Dr. Ann is very thorough, gives plenty of time to her patients, and always has a friendly, professional manner. The staff are all great!


StarStarStarStarStar Dr. Johanssen is professional, friendly and ef... —    (Patient since 2017)

Dr. Johanssen is professional, friendly and efficient. Her staff is helpful and friendly as well. I was taken in at the time of my appointment. Jason, Lab Manager is the best! He always takes the time to hear my concerns and goes out of his way to make sure my glasses fit properly. I would definitely recommend their office.


StarStarStarStarStar Great service, as always. Kind, friendly and he... —    (Patient since 2017)

Great service, as always. Kind, friendly and helpful. Thank you!


StarStarStarStarStar ANOTHER GREAT VISIT WITH DR. BAGGARLY —    (Patient since 2017)

As usual, the staff at Claremont Optometry were very helpful and professional at my last visit. My wait was short and Dr. Baggarly zeroed right in on the issue in my new contact lens. I'll have a new one shortly!


StarStarStarStarStar Extremely friendly, accommodating and very prof... —    (Patient since 0001)

Extremely friendly, accommodating and very professional services.


StarStarStarStarStar Great job to everyone  —    (Patient since 0001)

It was my first time visiting this place. Everyone in the office are really nice and friendly. They do such a great job. The offices are super clean. So far this has been my favorite dentist I've ever been too. I am very happy I found this place.


StarStarStarStarStar Impressive  —    (Patient since 2019)

So impressed with the staff and how the exams were explained. Dr. Brad was well spoken and went over everything with me. I was impressed with the technology in this office, very thorough exam. Can't wait for my new glasses to come in!


StarStarStarStarStar  —    (Patient since 0001)

Very nice office. Friendly staff. Did not wait long at all. Very thorough in their examination.


StarStarStarStarStar Your office services are superior in all ways. —    (Patient since 2018)

Your office services are superior in all ways.


StarStarStarStarStar Dr Baggarly has outstanding technical skills ... —    (Patient since 2018)

Dr Baggarly has outstanding technical skills and is very thorough in explaining what he is doing. His staff is very efficient,polite and responsive


StarStarStarStarStar The Best of the Best —    (Patient since 2018)

If you want the very best in eye care, Claremont Optometry Group is the place to go.


StarStarStarStarStar Very Professional and Friendly People. Dr. did ... —    (Patient since 0001)

Very Professional and Friendly People. Dr. did a FINE job and very PATIENT. GREAT Equipment Up to the Times and EASY. Frame and Lens Manager NOT pushy with order like other Offices. Overall......A+


StarStarStarStarStar Excellent facility. Knowledgeable staff who cle... —    (Patient since 2018)

Excellent facility. Knowledgeable staff who clearly explained all aspects of our visit. Wide selection of designer frames.


StarStarStarStarStar Claremont Optometry Group is prompt, friendly a... —    (Patient since 2018)

Claremont Optometry Group is prompt, friendly and the team gives great advice.


StarStarStarStarStar Always courteous and prompt staff, Dr Johansson... —    (Patient since 2018)

Always courteous and prompt staff, Dr Johansson is the best!


StarStarStarStarStar Once again, it was a pleasant and rewarding vis... —    (Patient since 0001)

Once again, it was a pleasant and rewarding visit. I just feel bad for Dr. B, last night my L A Dodgers beat his Cubbies. Nonetheless, I hope he and the guys had a great time at the game.


StarStarStarStarStar FROM THE EXAM TO THE FITTING AND MAKING YOUR SE... —    (Patient since 0001)

FROM THE EXAM TO THE FITTING AND MAKING YOUR SELECTION OF EYE GLASS FRAMES, ALL THE MINUTE DETAILS ARE ADDRESSED AND HANDLED EFFICIENTLY


StarStarStarStarStar Laboratory Manager —    (Patient since 2018)

Excellent service and professionalism. Great selection of frames.


StarStarStarStarStar  —    (Patient since 2018)

Everyone who works here is so nice, so friendly and so helpful. It is always a pleasure!


StarStarStarStarStar As usual I was very satisfied w my visit! It is... —    (Patient since 2018)

As usual I was very satisfied w my visit! It is informative and helpful the manner in which Dr .Baggerly talks to you! I've reccomendef many friends to him!


StarStarStarStarStar They are always great, helpful and supportive. —    (Patient since 2017)

They are always great, helpful and supportive.


StarStarStarStarStar Claremont Optometry is the best, no contest. —    (Patient since 2018)

Claremont Optometry has one of the friendliest and most helpful staff I've ever encountered. Dr. Baggarly went above and beyond to exam my eyes and provide the most thorough and accurate information possible. He spent longer with me than any eye doctor I've seen. Then, when I went to look for sunglasses, the optician (Scott) went above and beyond: he brought frames to me that he thought fit my facial features (he found things I never would have chosen but which were perfect once I tried them on); he showed me how to work a video display so that I could see myself with the sunglasses on; and he took extra time to get to know me as a person and make me feel welcomed and valued. Even when the internet went down he manually calculated my out-of-pocket expenses so that I wouldn't have to come back later to pay. Truly an exceptional group of individuals. Their facilities are also top-of-the-line (the "Taj Majal of doctor's offices" as Dr. Baggarly put it!), with an excellent selection of frames as well. I can't recommend this office highly enough!


StarStarStarStarStar Thank you for your recent care. It was so much ... —    (Patient since 2017)

Thank you for your recent care. It was so much appreciated since it was an urgent problem that seems to alway appear on a weekend.


StarStarStarStarStar Always friendly and informative —    (Patient since 2018)

Always friendly and informative


StarStarStarStarStar Great knowledgeable professional team here. —    (Patient since 2018)

Great knowledgeable professional team here.


StarStarStarStarStar Recommend to anyone who needs a caring and trus... —    (Patient since 2017)

Recommend to anyone who needs a caring and trusting eye doctor


StarStarStarStarStar Everything was great. Friendly staff, clean fa... —    (Patient since 0001)

Everything was great. Friendly staff, clean facility, easy-going and knowledgeable doctor. Great overall experience.


StarStarStarStarStar Dr Baggerly and his staff are professional and ... —    (Patient since 2018)

Dr Baggerly and his staff are professional and knowledgeable. They are also warm and friendly. Dr Baggerly is extremely knowledgeable about contacts and he takes the time needed to explain what condition your eyes are in and why then does his best to find the right contact for you. I wont go anywhere else.


StarStarStarStarStar The service was fast and friendly! —    (Patient since 2018)

The service was fast and friendly!


StarStarStarStarStar Great staff!! Nicole went out of her way to ... —    (Patient since 2018)

Great staff!! Nicole went out of her way to help!!! Thank you Nicole for your patience and helpfulness!!! Colleen


Reply

You're Welcome! Always a pleasure to work with you and Buddy!

StarStarStarStarStar Dr. Baggarly and his staff always provide an ex... —    (Patient since 2017)

Dr. Baggarly and his staff always provide an extremely high standard of care. They make sure you as the patient are satisfied.


StarStarStarStarStar Super help from experienced & friendly people!�... —    (Patient since 2018)

Super help from experienced & friendly people!😊


StarStarStarStarStar Dr. J and the staff were efficient, friendly an... —    (Patient since 2019)

Dr. J and the staff were efficient, friendly and knowledgeable. With them I always know I'm getting what is best for my eyes.


StarStarStarStarStar  —    (Patient since 0001)

Was my first office visit. Had very thorough eye exam for medically necessary contact lenses. Dr. Baggarly and entire staff were very friendly and knowledgable, explained all options and costs; was very satisfied with visit.


StarStarStarStarStar Confidently recommend anyone. —    (Patient since 2018)

I used to go to a different doctor until last year when the glasses they gave me did not feel that comfortable. A friend highly praised this place and both the doctors. So, based on that just went to this place for the first time yesterday. I am totally satisfied the way they handled everything from the exam up till choosing the right glasses for me. I am also satisfied by the knowledge of the doctor and his thorough explanations. The place is really nice, clean, modern and spacious. The only potential room for improvement I saw was that they should get more varieties of frame choices. Will take my wife there soon and the kids. I would confidently recommend this place to anyone.


StarStarStarStarStar I had a very good experience. —    (Patient since 2018)

I had a very good experience.


StarStarStarStarStar Professional, curtios and warm. It appeared tha... —    (Patient since 2018)

Professional, curtios and warm. It appeared that the office/facility had all the latest equipment, made me feel good about exam and diagnosis.


StarStarStarStarStar friendly and prompt —    (Patient since 2018)

Good experience with precise explanations.


StarStarStarStarStar Claremont Optometry  —    (Patient since 2018)

Best equipment anywhere; competent and professional organization.


StarStarStarStarStar I've been going there for 20 years or more. I w... —    (Patient since 0001)

I've been going there for 20 years or more. I wasn't happy with the service at the contact lense area. The person helping me was not very friendly and didn't seem to have been adequately trained.


Reply

I'm so sorry Linda that you were not satisfied in the contact lens department. Stephanie is a new employee, fresh out of Optician school. When you came in for your visit with us, she was in training. I appreciate your informative criticism. We continue to train our employees based on our patient feedback. We pride ourselves on professionalism, confidence and kindness. I hope we resolved your issues with your follow up visits and hope to continue to satisfy you optical needs in the future. Nicole

StarStarStarStarStar I-doc is a keeper —    (Patient since 0001)

Dr. Brad Bagglary is very professional and provides a thorough eye exam. He is a kind person and communicates clearly the status of your eye exam. He is up to date with current research regarding eye health and educates his patients. I never feel rushed and he answers all my questions. I have worn contact lenses and glasses for years and he and his staff are excellent to get your vision corrected to its best. Dr. Bagglary is an excellent choice.


StarStarStarStarStar Thorough and efficient! Took plenty of time to... —    (Patient since 2018)

Thorough and efficient! Took plenty of time to confirm readings on nearsightedness and to address any questions and concerns I had. Claremont Optometry offers a full service exam, including glaucoma and macular retinal imaging.


StarStarStarStarStar It was great service I will highly recommend you.  —    (Patient since 2018)

It was great service I will highly recommend it


StarStarStarStarStar GREAT EXPERIENCE HAD ME IN AND OUT QUICKLY BUT ... —    (Patient since 2018)

GREAT EXPERIENCE HAD ME IN AND OUT QUICKLY BUT TOOK THE TIME TO EXPLAIN EVERYTHING TO ME. DR.BAGGARLY AND STAFF ARE GREAT.


StarStarStarStarStar Hi,Good service ! I haven't received an itemiz... —    (Patient since 2018)

Hi, Good service ! I haven't received an itemized bill statement and a receipt for payment. Regards, Robert A. Knust-Graichen


StarStarStarStarStar Painful swelling to eyelids —    (Patient since 2018)

My eyelid was swollen and painful and I needed to be seen quickly. I called at 4:45pm and was able to be seen next morning first thing. My first class of the day was still going when I arrived at work! The explanation was of the issue with my eyelid was clear and the course of treatment also clear.


StarStarStarStarStar The staff are friendly and courteous. Wait tim... —    (Patient since 2018)

The staff are friendly and courteous. Wait time to see the doctor is very minimal. Dr. Johannsen is fantastic!


StarStarStarStarStar As always, every one of the employees were fri... —    (Patient since 2019)

As always, every one of the employees were friendly, and took time to explain each test being done on your eyes. There was no pressure to purchase glasses from them.


StarStarStarStarStar Excellent service, professional and friendly st... —    (Patient since 2018)

Excellent service, professional and friendly staff, great facility. Dr, Johannsen is wonderful! I would highly recommend her to anyone.


StarStarStarStarStar Service was great, on time & very friendly. —    (Patient since 2018)

Service was great, on time & very friendly.


StarStarStarStarStar Wonderful eye care! —    (Patient since 2018)

Visiting your office is always friendly, helpful, timely. I've had wonderful eye care for many years now. Thank you thank you thank you!


StarStarStarStarStar Thank You, I'm always very satisfied with the s... —    (Patient since 2018)

Thank You, I'm always very satisfied with the staff and The Doctor during my visit. The office is always clean and everyone is so nice.


StarStarStarStarStar . —    (Patient since 2018)

I had a GREAT EXAM and CHOICE of EYEGLASSES, VERY SATISFIED,


StarStarStarStarStar Dr. Bagglary is everything we want in an optome... —    (Patient since 2018)

Dr. Bagglary is everything we want in an optometrist. His office is equipped with the latest technology. He is very friendly, thorough and patient during those eye exams that require the patient to respond! I never feel hurried, and all his fittings have been perfect for me. He is careful to check for all conditions that may warrant a referral to an ophthalmologist. My husband and I both are his patients and highly recommend him.


StarStarStarStarStar As always....great staff very friendly, willing... —    (Patient since 2018)

As always....great staff very friendly, willing to take time to explain everything , helpful when picking out glasses....we'll always be loyal


StarStarStarStarStar Staff was nice, appointment was on-time and Dr.... —    (Patient since 2019)

Staff was nice, appointment was on-time and Dr. B seems to care about my eyesight and me . Great place .


StarStarStarStarStar I have been a patient of Dr. Brad for about 20 ... —    (Patient since 2018)

I have been a patient of Dr. Brad for about 20 years now. There is no one else that I would trust my vision to. He takes time and interest with me every time I come in. He is the best at what he does and I give him the highest recommendation.


StarStarStarStarStar I was seen on time. The staff was terrific and... —    (Patient since 2017)

I was seen on time. The staff was terrific and so was Dr. Baggerly


StarStarStarStarStar I love the supportThe doctor really values me... —    (Patient since 2017)

I love the support The doctor really values me as a person and takes the time to learn about me and what might be contributing to my issues. I really appreciate all that he does.


StarStarStarStarStar Great experience at Claremont Optometry. Front... —    (Patient since 2018)

Great experience at Claremont Optometry. Front desk was inviting, medical staff was courteous and Dr. Baggarly really went out his way to treat and educate my wife and I.


StarStarStarStarStar Awesome service. Very friendly and supportive a... —    (Patient since 2017)

Awesome service. Very friendly and supportive associate. Special attention to details.


StarStarStarStarStar Excellent! No one else compares, nor would I e... —    (Patient since 2017)

Excellent! No one else compares, nor would I even consider going elsewhere. I have been a patient for 50 years, first with Dr. Fred Emerson, and then with Dr. Ann Johannson


StarStarStarStarStar Simply the best  —    (Patient since 2017)

Highly professional staff, friendly, and comfortable environment. Eye exam through and no sales pressure to buy or upgrade glasses. Highly recommended.


StarStarStarStarNo Star Excellent Office - in every way —    (Patient since 2017)

We love this office. Everyone there is extremely professional and friendly, and I love how technologically advanced the office is. The design of the office is modern, but classy, too. You're treated like a VIP and everything they do is explained as they do it. Not only do I highly recommend this office to anyone who needs an Optometrist, but I look forward to visits instead of dreading them!


StarStarStarStarStar Appreciated the staff, their responsive service... —    (Patient since 0001)

Appreciated the staff, their responsive service and genuine interest in me, and even more, the care provided by Dr. Johannsen.


StarStarStarStarStar Great service —    (Patient since 2017)

Great service and treats the customer with respect and performs services in a timely manner.


StarStarStarStarStar Great staff! Highly rec —    (Patient since 2017)

Great staff! Highly recommend


StarStarStarStarStar  —    (Patient since 2017)

The finest doctors, the finest staff, the finest and newest technology, the finest care.


StarStarStarStarStar Professional Presence  —    (Patient since 2018)

The entire staff is extremely professional and great at their jobs. The office is warm and inviting with a large selection of frames in the latest styles. I've had my eye care needs met by Dr. Johannsen and her staff for over 20 years.


StarStarStarStarStar Dr. Johannsen is always very thorough and provide... —    (Patient since 2017)

Dr. Johannsen is always very thorough and provides meaningful information to explain your current eye health evaluation, recommended treatment options, and likely outcomes.


StarStarStarStarStar Very professional and courteous. ... —    (Patient since 2018)

Very professional and courteous.


StarStarStarStarStar Great office visit. Especially happy with the ser... —    (Patient since 2018)

Great office visit. Especially happy with the service I received from Scott when ordering my glasses.


StarStarStarStarStar Wonderful —    (Patient since 0001)

The staff at Claremont Optometry group was so helpful! This was my first time using my new insurance for my eye care and they were very thorough in explaining to me what I was paying for and what my insurance was covering. Plus the office is beautiful.


StarStarStarStarStar I thought everyone involved was awesome and very ... —    (Patient since 0001)

I thought everyone involved was awesome and very professional.


StarStarStarStarStar The Best —    (Patient since 2017)

I have absolutely nothing but positive comments from the moment I walk into the office to walking out the front door. The testing technician is always very informative, complete and understanding about the dreaded, but necessary 'puff.' Dr. Ann is always magnificent with her explanations, gentle manner, and most of all caring. The opticians are so thorough with their explanations and help in choosing frames. I would not consider going elsewhere and always recommend Claremont Optometry to others.


StarStarStarStarStar Loved the experience! Always prompt and professio... —    (Patient since 2017)

Loved the experience! Always prompt and professional


StarStarStarStarStar Professional, Friendly, and Amazing —    (Patient since 0001)

I love Claremont Optometry. They are always professional, friendly, and amazingly helpful. I moved away from Claremont, but I still travel to get my check ups and glasses.


StarStarStarStarStar "Taj Mahal of Optometry" is what Dr. Baggarly sai... —    (Patient since 2017)

"Taj Mahal of Optometry" is what Dr. Baggarly said Claremont Optometry was, and I fully agree. Dr. Baggarly treated me with the upmost respect, genuinely cared about my eyesight, and knows his stuff! Super satisfied with this place, couldn't be more happy that I changed optometrists.


StarStarStarStarStar A Great Place for Vision Care! —    (Patient since 2017)

The office staff is friendly and prompt. The pre exams are performed professionally and I feel comfortable while I am there. Dr. Ann Johannsen is prompt, helpful, caring and puts extra effort into understanding the issues I may have and provides her recommendations based on our conversations and my unique vision issues. It is my experience that this office as a whole goes out of their way to see that I have the best vision possible.


StarStarStarStarStar I have been going to Claremont Optometry for over... —    (Patient since 0001)

I have been going to Claremont Optometry for over 10 years and am continually impressed with the high quality of service and product. They are very knowledgeable, courteous, caring, and professional.


StarStarStarStarStar Very pleased with professional care... —    (Patient since 0001)

Very pleased with professional care


StarStarStarStarStar Great service, with very knowledgeable on every q... —    (Patient since 0001)

Great service, they have quality equipment with the latest technology on eye exam very knowledgeable on every question I had, my family & I feel very comfortable & we always felt welcomed, they also have quality eye frames with good prices, I do recommend them


StarStarStarStarStar This was my first visit to the Claremont Optometr... —    (Patient since 2017)

This was my first visit to the Claremont Optometry Group. I found everyone there very professional in manner, conversation, and attire. I was very impressed.


StarStarStarStarStar Dr Barggerly is great. Explained the process on ... —    (Patient since 2018)

Dr Barggerly is great. Explained the process on what's going on with my eyes.i gotta go back for more test 😥. But I really want to know what's going on so gladly I'll go.. The staff was pretty knowledgeable . Thanks Ladies..


StarStarStarStarStar The best customer service and most amazing and thorough care you can get! —    (Patient since 2017)

I have been a patient of Dr. Baggarly for many years. He has taken excellent care of my entire family and my ever changing vision problems. I can count on him to make sure that I am taken care of from the minute I walk in the door until I pick up my glasses. Amber helped me select sunglass frames (with sparkles) and helped me figure out what my insurance will cover. I also received a 20% discount for a second pair. I have the most beautiful frames and get compliments daily. The best part is that I can see perfectly all the time with my glasses from Dr. Baggarly.


StarStarStarStarStar I am impressed with the new technology in use in your office.... —    (Patient since 2018)

I am impressed with the new technology in use in your office.


StarStarStarStarStar Ms. Nancy Grubb —    (Patient since 2018)

Everything was fabulous, as always!


StarStarStarStarStar As it has been for the past 15 years, your service is absolutely the best in the industry.... —    (Patient since 2020)

As it has been for the past 15 years, your service is absolutely the best in the industry.


StarStarStarStarStar Love this office!  —    (Patient since 2017)

Great experience!! Dr. Brad was very thorough and his whole staff is attentive and pleasant. I will definitely be returning.


StarStarStarStarStar The best EVER! —    (Patient since 2017)

The best eye doctor in this world! My eyes are my number one issue due to my prescription and i used to dread seeing the eye doctor. Dr Johannsen is so thorough and definitely wants the best for my vision. She is always honest and doesnt push me to spend like other eye doctors/places do. And the staff that help after i see her are just the best. I can really call these people my family even though i see them only once a year. And even if it's once a year, when i come back i feel like it wasnt that long that i last visited! Thank you for all you guys do! Love ya guys!!


StarStarStarStarStar I had no appointment but a bleeding eye I was attended to immediately with care and expertise... —    (Patient since 2017)

I had no appointment but a bleeding eye I was attended to immediately with care and expertise


StarStarStarStarStar Great experience as usual. On this occasion, there were more people being seen. I had to wait long... —    (Patient since 2018)

Great experience as usual. On this occasion, there were more people being seen. I had to wait longer ro be seen by the doctor or the technician.


StarStarStarStarStar Super as usual.... —    (Patient since 2019)

Super as usual. Personalized, attentive, and Dr. J always makes every family member feel welcome and cared for.


StarStarStarStarStar  —    (Patient since 2017)

Overall it has been an extremely professional experience.


StarStarStarStarStar Impressed with the clean, beautiful office and the pleasant staff!... —    (Patient since 2018)

Impressed with the clean, beautiful office and the pleasant staff!


StarStarStarStarStar  —    (Patient since 2018)

Thanks for your capable & experienced care on my last eye exam. Dr Johanson, you are the best as always, & your staff is amazing with their assistance.


StarStarStarStarStar But this was Betsy Ross... —    (Patient since 2017)

What a great experience all around! a beautiful setting, great staff and Dr. Johannsen is awesome!


StarStarStarStarStar  —    (Patient since 2018)

My visit was pleasant and informative.


Reply

Hi Judith, We are very pleased to hear that you had such a positive experience at our office. Your feedback is very important to us and we appreciate you taking the time to help us enhance our service by filling out our short survey. Have a wonderful weekend and we look forward to seeing you again soon!

StarStarStarStarStar I have used CO for more than a decade. They are always extremely professional, always offer the m... —    (Patient since 2017)

I have used CO for more than a decade. They are always extremely professional, always offer the most current technological tests and products. They show concern for the whole person.


Reply

Hi Rachael, It was great seeing you at your last appointment. We are very pleased to hear that you had such a positive experience at our office and appreciate you being a loyal, long standing patient at our office. Your feedback is very important to us and we appreciate you taking the time to help us enhance our service by filling out our short survey. Have a wonderful weekend and we look forward to seeing you again soon!

StarStarStarStarStar Dr. Baggarly is an outstanding optometrist. He has an encyclopedic knowledge of eye care and is d... —    (Patient since 2017)

Dr. Baggarly is an outstanding optometrist! He has an encyclopedic knowledge of the eye and is detail oriented. He and his great staff gave me a thorough examination and I learned that I need cataract surgery (something no other doctor had discovered) and also various other important diagnostic issues.


Reply

James, It was great seeing you at your last appointment. We are very pleased to hear that you had such a positive experience at our office. Your feedback is very important to us and we appreciate you taking the time to help us enhance our service by filling out our short survey. Have a wonderful weekend and we look forward to seeing you again soon!

StarStarStarStarStar They were so patient and caring. Nicole was awesome. I love my new glasses!... —    (Patient since 0001)

They were so patient and caring. Nicole was awesome. I love my new glasses!


Reply

Hi Heidi, We are very pleased to hear that you had such a positive experience at our office and that you love your new glasses! Your feedback is very important to us and we appreciate you taking the time to help us enhance our service by filling out our short survey. Have a wonderful weekend and we look forward to seeing you again soon!

StarStarStarStarStar The best —    (Patient since 2017)

Highly recommend Clairmount Optometry, you get all your questions answered, treated with respect, and if your prescription jumps the doc is on top of it immediately.


Reply

Hi Derrick, It was great seeing you at your last appointment. We are very pleased to hear that you had such a positive experience at our office. Your feedback is very important to us and we appreciate you taking the time to help us enhance our service by filling out our short survey. Have a wonderful weekend and we look forward to seeing you again soon!

StarStarStarStarStar  —    (Patient since 2018)

As always, I felt welcomed and treated as an important person.


Reply

Hi Jean, It was great seeing you at your last appointment. We are very pleased to hear that you had such a positive experience at our office. Your feedback is very important to us and we appreciate you taking the time to help us enhance our service by filling out our short survey. Have a wonderful weekend and we look forward to seeing you again soon!

StarStarStarNo StarNo Star First time visiting and instantly enjoyed Dr Baggarly's contagious personality. He's one of a kind! —    (Patient since 2018)

First time visiting and instantly enjoyed Dr Baggarly's contagious personality. He's one of a kind ! Has a passion for optometry and is very knowledgeable. Entire staff was accommodating and the process was seamless! Thanks Team. Highly recommend.


StarStarStarStarStar Very pleased w the professional and through visit! The "techs" we're efficient and considerate. an... —    (Patient since 2018)

Very pleased w the professional and through visit! The "techs" we're efficient and considerate. and sufficient time eas given for tests and exams. Dr B. always explains your results satisfactorily!


Reply

Hi Patricia, It was great seeing you at your last appointment. We are very pleased to hear that you had such a positive experience at our office. Your feedback is very important to us and we appreciate you taking the time to help us enhance our service by filling out our short survey. Have a wonderful weekend and we look forward to seeing you again soon!

StarStarStarStarStar It is always a pleasure to visit your office - the staff is friendly, concerned, and helpful - and... —    (Patient since 2017)

It is always a pleasure to visit your office - the staff is friendly, concerned, and helpful - and the doctors knowledgeable, thorough, and professional. The eyecare is exceptional!


Reply

Hi Nancy, It was great seeing you at your last appointment. We are very pleased to hear that you had such a positive experience at our office. Your feedback is very important to us and we appreciate you taking the time to help us enhance our service by filling out our short survey. Have a wonderful weekend and we look forward to seeing you again soon!

StarStarStarStarStar Dr. Johannsen is wonderful, kind, friendly, easy to talk to. Will take the time to discuss your ... —    (Patient since 0001)

Dr. Johannsen is wonderful, kind, friendly, easy to talk to. Will take the time to discuss your exam and answer any questions. Her dental office staff is great, very friendly as well. The office is very clean, modern, makes you feel at home.


Reply

Hi Sheila, It was great seeing you at your last appointment. We are very pleased to hear that you had such a positive experience at our office. Your feedback is very important to us and we appreciate you taking the time to help us enhance our service by filling out our short survey. Have a wonderful weekend and we look forward to seeing you again soon!

StarStarStarStarStar This office is amazing! —    (Patient since 2018)

This office is amazing! Everyone is fairly friendly and Dr. Baggerly explained everything very thoroughly.


Reply

Renee, thank you for taking the time to review our office. We strive to have the latest technology to give our patient's an excellent eyecare experience.

StarStarStarStarStar Highly recommend Dr. Johannsen as well as her staff! —    (Patient since 2018)

I always enjoy coming to this office for my annual appointment. The staff is always friendly and very helpful. Dr. Johannsen is very thorough with the exam and I never feel like I am being rushed through the exam process.


Reply

Thank you Colleen for your review. W e really strive to give our patient's an exceptional eyecare experience.

StarStarStarStarStar Great Experience  —    (Patient since 2018)

I always have a very good experience. It's why I have been coming back for many years. When I need an adjustment it is always done promptly.


Reply

Thank you Katherine for taking the time for your review. We strive to give excellent customer service

StarStarStarStarStar  —    (Patient since 2017)

My experience with Dr. Baggarly is always exceptional. He takes so much time to answer all my questions and explain to me in detail the results of the eye exams. I've seen Dr. Baggarly for over 18 years and I wouldn't go anywhere else. I also would like to thank Amber Bell for her help. Amber picked some really frames for me and helped me choose the best one. Thank you Amber!


Reply

Thank your for responding to our survey!! We strive to give our patient's the best eyecare experience

StarStarStarStarStar This is the best optometry group in the Inland Valley! The doctors take the time to give you exce!... —    (Patient since 2018)

This is the best optometry group in the Inland Valley! The doctors take the time to give you excellent service and really care about their patients.!


Reply

Thank you for taking the time to respond to our survey!

StarStarStarStarStar  —    (Patient since 0001)

Dr. Johannsen is very good at what she does. She is knowledgeable, very patient, and she even remembers conversations from a year prior! Very highly recommend!


Reply

thank you for taking the time in responding to our survey!

StarStarStarStarStar Excellent visit Thank you!... —    (Patient since 2019)

Excellent visit Thank you!


Reply

thank you for responding to our survey!

StarStarStarStarStar I had a great time at my first appointment with Claremont Optometry. Lots of great tech and friend... —    (Patient since 0001)

I had a great time at my first appointment with Claremont Optometry. Lots of great tech and friendly people. Dr Baggarly and Pamela were awesome! Thanks for everything.


Reply

thank you so much for responding to our survey

StarStarStarStarStar My wait for Dr —    (Patient since 2017)

My wait for Dr. Brad was maybe not "excessive", but as the first patient of the day, a wait of 15 minutes or so seemed a little long.


StarStarStarStarStar I have been a patient of Dr —    (Patient since 2018)

I have been a patient of Dr. Ann Johannsen my entire life and have never received anything except stellar care!


StarStarStarStarStar I just felt that 30 minute wait when I'm already a past patient (insurance verification or not)... —    (Patient since 0001)

I just felt that 30 minute wait when I'm already a past patient (insurance verification or not) was a bit much. Everyone is very friendly and of course Dr. Baggarly is very engaging and professional. I realize you have to double book to ensure a steady stream of patients, but if my appt is set for a certain time, I would expect to be in and going by no later than 10+ minutes...not 30. May seem minor..but if you are looking for candid response...here it is.


Reply

thank you so much for your response. We appreciate your input and take it very seriously. We do try to stay as much on time as possible and do value your time. We do a lot of medical testing & emergencies do arise. We definitely do better in the future.

StarStarStarStarStar Office works much smoother —    (Patient since 2018)

It's obvious the office has worked out the kinks from the initial move to that location. Service was much smoother and a more relaxing environment. Everyone was friendly and helpful and also more relaxed.


Reply

thank you so much for your response. We strive to give our patient's the best eyecare experience

StarStarStarStarStar My only issue was that my contact lense prescription changed and you did not have the correct... —    (Patient since 2018)

My only issue was that my contact lense prescription changed and you did not have the correct lense (I needed .75 but you only stock .50 and 1.0) so I got a 1.0 to try for a week and the .75 is being ordered. Not sure I understand why I'm trying a lense that is not my prescription. Shouldn't I have waited until the .75 comes in and try those before you have me in next week to decide about buying a different lense? I will discuss more next week but I can definitely tell the 1.0 is not the correct prescription so not sure why I'm testing it for a week.


StarStarStarStarStar Your patient care and respect for the patients time is way below average —    (Patient since 0001)

Your patient care and respect for the patients time is way below average. Each time I have come here I have to wait long periods of time in a room with a closed door and no one checks on you. The staff always gets my ins. And prescriptions wrong and it was the last straw . My husband and I will not be back.


StarStarStarStarStar Professional group in a beautiful environment —    (Patient since 0001)

As always, my visit to Dr. Johannsen was prompt and professional while still friendly and caring. The whole team is well trained and each member handles their role well. They are an asset to Claremont!


StarStarStarStarStar Great service as always 👍 —    (Patient since 2018)

Great service as always 👍


StarStarStarStarStar It took over 15 minutes for me to be called into the office and start my testing —    (Patient since 2019)

It took over 15 minutes for me to be called into the office and start my testing. Upon arrival I told the receptionist that I was a cash patient so there was no need for the delay. After 15 minutes I asked if the doctor was running late. After that I was taken in and the testing began. I do love this doctor I think she is very detailed so I will refer people to this office


StarStarStarStarStar This is the only doctors office that I look forward to visiting —    (Patient since 2018)

This is the only doctors office that I look forward to visiting. Dr Ann is terrific as is the staff.


StarStarStarStarStar My only comment would be the time it took after my exam. I have no insurance and did not select any —    (Patient since 2018)

My only comment would be the time it took after my exam. I have no insurance and did not select any eyeglasses so it seemed a long wait to get a tech. But the tech did adjust all the screws on my glasses that made a much more comfortable fit.


StarStarStarStarStar I left with the feeling that the exam was meant purely to sell me glasses and not to evaluate my... —    (Patient since 0001)

I left with the feeling that the exam was meant purely to sell me glasses and not to evaluate my eye health. I had to request my prescription from the doctor and I felt he was intentionally speaking over my head with the results of the exam.


StarStarStarStarStar Excellent as always ! —    (Patient since 2018)

Excellent as always ! I would not trust my eye care to anyone Dr. Baggarly...


Reply

Thank you Kenneth for sharing your experience in our office> We pride ourselves on giving our patients the best eye care and customer service. We look forward to providing your eye care in the future.

StarStarStarStarStar I would like to see a sample of all color of sun glasses and lenses. —    (Patient since 2018)

I would like to see a sample of all color of sun glasses and lenses.


Reply

Thank you David for taking the time to share your experience in our office. We actually do have samples of all our tint colors and gray and brown polarized lenses. If you would like to see them, please feel free to come in at your convenience and an Optician can assist you. We look forward to providing your eye care needs in the future.

StarStarStarStarStar I would like a bigger selection of Rey Bay frames. —    (Patient since 0001)

I would like a bigger selection of Rey Bay frames.


Reply

Thank you Moses for taking the time to share your experience in our office. I will pass on your request to our frame buyer to see if we can get a larger selection of Ray Ban frames. We look forward to providing your eye care needs in the future.

StarStarStarStarStar VERY courteous crew. Loved helpful. Wonderful experience! —    (Patient since 2018)

VERY courteous crew. Loved helpful. Wonderful experience!


StarStarStarStarStar I am very pleased with everything. I am astonished by how much my Dr —    (Patient since 2018)

I am very pleased with everything. I am astonished by how much my Dr. Remembered about my personal life from last year. Good PR.


StarStarStarStarStar Great service —    (Patient since 2018)

Outstanding service, staff, convenient location, state of the art diagnostic equipment.


Reply

Thank you Al for sharing your experience in our office. We strive to give our patients the best possible eye care and customer service. We look forward to providing your eye care needs in the future.

StarStarStarStarStar The Best! —    (Patient since 2017)

My experience at this office is always friendly, professional, and very caring. I feel welcomed every time I come and enjoy talking with the staff members. Jessica has especially been a fabulous help to me with my insurance issues. Thank you.


Reply

Thank you Stephanie for sharing your experience in our office. We strive to give our patients the best eye care and customer service. We look forward to providing your eye care needs in the future.

StarStarStarStarNo Star The visit —    (Patient since 2017)

Just don't care for the retail sales aspect


StarStarStarStarStar Amber did a great job exposing my options and pricing. Very helpful! —    (Patient since 2020)

Amber did a great job exposing my options and pricing. Very helpful!


Reply

Thank you Robert, for sharing your experience in our office. We strive to give our patients the best possible eye care and customer service> we look forward to providing your eye care needs I the future.

StarStarStarStarNo Star The wait was not excessive, but I wish I'd had a magazine to read. My appointment was for 3 p.m —    (Patient since 2018)

The wait was not excessive, but I wish I'd had a magazine to read. My appointment was for 3 p.m. Office staff was very efficient. I did not see the doctor until 3:25. I got tired of looking at the croquet balls in the carpeting.


Reply

Thank you Jane for sharing your experience in our office. We apologize for the longer than normal wait time. We do have magazines in the reception area for our patients. We strive to keep the flow and the Doctors on schedule however, sometimes patients need a little more time when there is a special visual need. We look forward to providing your eye care needs in the future.

StarStarStarStarStar I was very pleased with Dr. Baggarly's thoroughness. —    (Patient since 0001)

I was very pleased with Dr. Baggarly's thoroughness.


Reply

Thank you Joanna for taking the time to share your experience in our office. We strive to give our patients the best possible eye care and customer service. We look forward to providing your eye care needs in the future.

StarStarStarStarStar Great staff!  —    (Patient since 2017)

Nicole is ALWAYS so helpful and friendly!!!


Reply

Thanks Julia! It has always been a pleasure working with you all these years! - Nicole

StarStarStarStarStar Overall, I had a great experience —    (Patient since 2017)

Overall, I had a great experience. Each individual, I interfaced with, was totally professional and thorough. Although it had been 4 years since my last visit, Dr. Ann recalled my history with she and the office and my past concerns.


Reply

Thank you Edward for taking the time to share your experience in our office. We strive to give our patients the best possible eye care and customer service. We look forward to providing your eye care needs in the future.

StarStarStarStarStar I really do wish you had a larger selection of lower priced frames....However... —    (Patient since 2018)

I really do wish you had a larger selection of lower priced frames....However....aside from that You really rate No. 1 in everything. RE this survey...why does it say "submit" at the top before you fill in anything? Then it states "submit" again at the bottom...Also, the Rating shows up with 5 stars, automatically? Is this because I gave an "excellent" on all the questions? Then it states "Review Title" but it will only use the first sentence of my review...None of this is a big deal but it just makes this survey awkward.


StarStarStarStarStar Great Customer Service —    (Patient since 2018)

Just wanted to say Amanda was great and outgoing with myself and daughter.


StarStarStarStarStar It was fine, everyone was busy when I signed in. Dr —    (Patient since 2019)

It was fine, everyone was busy when I signed in. Dr. Johannsen is very aware of my diabetes and explanes all the special areas that she wants me to understand.


Reply

Thank you Jill for your patients and sharing your experience in our office. We strive to give our patients the best possible eye care and customer service. We look forward to providing your eye care needs in the future.

StarStarStarStarStar The front  —    (Patient since 2018)

The front desk was much more friendly. In the past, they've been a bit cold. I recommended a friend, and she had a terrible time with the staff at the front desk. She even wrote a Yelp review to express her negative experience.


Reply

Thank you Almabeth for sharing your experience in our office. We strive to give our patients the best possible eye care and customer service. I am happy to hear that you have had a better experience with our front desk staff. We look forward to providing your eye care needs in the future.

StarStarStarStarNo Star It would be good to hear an explanation of what each test is and what the results are —    (Patient since 2017)

It would be good to hear an explanation of what each test is and what the results are. I did not hear what my eye pressure was or what the results of my retina scan were.


Reply

Thank you Basil for sharing your experience in our office. The technicians usually tell the patients as they are performing the test what the test is for. They are not supposed to discuss test results with the patients, that is done in the exam room with the doctors. If there is a test you would like the results of, you can come in to the office or call us and we can have the doctor call you to review the results. We look forward to providing your eye care needs in the future.

StarStarStarStarStar Available per my schedule needs —    (Patient since 2018)

I commute long hours Monday - Friday but the office was able to see me on Saturday. My time was valued and The doctor and staff saw me at my appointed time and had me on my way within the time I was expecting (I was also a first time contact lens partient). Thank you Dr. Johannsen and staff!


Reply

Thank you Randall for taking the time to share your experience in our office. We are glad to hear everything went smooth and you were pleased with our service. We strive to give our patients the best possible eye care and customer service and look forward to providing your eye care needs in the future.

StarStarStarStarStar Excellent —    (Patient since 2018)

Everyone was nice and helpful, they had great frames, the Doctor was very nice and I loved her outfit!!!


Reply

Thank you Julianna for sharing your experience in our office. We are very happy to hear that your visit with our office was a positive one. We strive to give our patients the best possible eye care and customer service and look forward to providing your eye care needs in the future.

StarStarStarNo StarNo Star To supplement the online registration report, I provided two listings, one of my medications and... —    (Patient since 0001)

To supplement the online registration report, I provided two listings, one of my medications and one of my surgeries to the receptionist to attach to my online report. When the two listings could be found she said she gave them back to me. She did not. I distinctly stated that they are to go with my online report. That situation made me have, potentially, second thoughts about this organization.


StarStarStarStarStar Always a great experience with any type of visit! —    (Patient since 2017)

Always a great experience with any type of visit!


Reply

Thank you Melissa for sharing your experience in our office. We strive to give our patients the best possible customer service and eye care. We look forward to providing your eye care needs in the future.

StarStarStarStarStar My husband and I are new patients and we were so pleased with the service, the knowledge of the... —    (Patient since 2018)

My husband and I are new patients and we were so pleased with the service, the knowledge of the staff and the time and expertise of Dr. Johannsen. Loved her, very sincere and genuine.


Reply

Thank you Wendy for the nice review of your experience in our office. We strive to give our patients the best possible eye care and customer service. We look forward to providing your eye care needs in the future.

StarStarStarStarStar I know it is impossible to stock all frames available and I have to say the really nice lady did... —    (Patient since 0001)

I know it is impossible to stock all frames available and I have to say the really nice lady did give it one heck of a try to try and find my frames. Ended up changing frame brand and hope all works out great


Reply

Thank you Susie for taking the time to share your experience in our office. We appreciate the feed back from our patients so we can give the best possible eye care and customer service. We look forward to providing great service in the future.

StarStarStarStarStar The whole experience from start to finish was fabulous, I have never had a more comprehensive... —    (Patient since 2018)

The whole experience from start to finish was fabulous, I have never had a more comprehensive testing and explanation of my particular problems and needs. And - talking art with Dr. Johannsen was really fun also!


Reply

Thank you Nancy for sharing you experience with us. We strive to give our patients the best eye care and customer service. We look forward to providing your eye care needs in the future.

StarStarStarStarStar Great Customer Service —    (Patient since 0001)

I am in the hospitality industry and am always looking for great customer service and they achieved this. Very nice and comfortable all the way around the office.


Reply

Thank you Shirlene for the nice review of our office and staff. We strive to give our patients the best possible eye care and customer service. We appreciate your taking the time to share your experience in our office. We look forward to providing your eye care needs in the future.

StarStarStarStarStar We loved all of the staff and we were impressed with all the technology. —    (Patient since 2018)

We loved all of the staff and we were impressed with all the technology.


StarStarStarStarStar You need not applicable as a choice. Two of my medication doses were wrong in the chart —    (Patient since 2018)

You need not applicable as a choice. Two of my medication doses were wrong in the chart. The technician did not tell me the doses I asked what was indicated otherwise I would not have known they were wrong. The dose which was written of lipitor is a dose which does not exist. I am concerned that someone who apparently has no background in pharmacy for general health conditions is taking this part of the history.


Reply

Thank you Susan for taking the time to share your concerns. Our technicians are to take the medical history and medications based on what the patients tell them and the medications are important as they pertain to how they would affect ones vision. The doctors are more concerned with the type of medication than the dosage. When we put in the medication, based on what it is, the doctors will enquire more in depth during the exam if there is a need to know more about the dosage or any side affects. I hope we have addressed your concerns and if you have any further questions, feel free to call our office and we will be happy to answer any questions you may have. We look forward to providing your eye care needs in the future.

StarStarStarStarStar My son visited the office the day before my visit. He had to pay (approx —    (Patient since 2018)

My son visited the office the day before my visit. He had to pay (approx. $131) for his visit, instead of the $10 co-pay which he should have paid under our family insurance. When I visited the office the very next day, I was charged the $10 co-pay. When I asked why my son had not been charged under my family insurance, the response was completely unsatisfactory. The response was vague, and it seemed to suggest that the error in billing was my fault. Worse yet, no timetable for resolving this issue was offered. I was very, very surprised at this since I have never had an issue before with this office, or with my insurance. I left the office without any assurance that this issue would in fact be resolved. I am still waiting for information.


Reply

Thank you for your response and I see that Nicole has credited your account. We apologize for any inconvenience and if you have any further questions, please feel free to give our office a call. Thanks again.

StarStarStarStarStar In the past, I have commented when I haven't appreciated some staff members customer service... —    (Patient since 0001)

In the past, I have commented when I haven't appreciated some staff members customer service approach, so it is important to call out when someone does a great job too. Amber was professional, knowledgeable, and helped us make decisions with our eye glass selections. Amber instilled confidence -- she's a keeper.


Reply

Thank you Kimberly for your feed back. We appreciate you taking the time to share your experience in our office. We strive to give our patients the best eye care and customer service. We look forward to providing your eye care needs in the future.

StarStarStarStarStar As always, great service! —    (Patient since 2018)

As always, great service!


Reply

Thank you Kim for sharing your experience in our office. We strive to give our patients the best eye care and customer service. We look forward to providing your eye care needs in the future.

StarStarStarStarStar Everyone was very friendly and knowledgeable. —    (Patient since 0001)

Everyone was very friendly and knowledgeable.


Reply

Thank you Julie for sharing your experience in our office. We strive to give our patients the best eye care and customer service. We look forward to providing your eye care needs in the future.

StarStarStarStarStar Your office has the latest in technological equipment which I appreciate. Dr —    (Patient since 2018)

Your office has the latest in technological equipment which I appreciate. Dr. Baggarly explained everything to me and I enjoyed my visit. I cannot wait for my new glasses to arrive!


Reply

Thank you Carol for taking the time to share your experience in our office. We strive to give our patients the best eye care and customer service. It pleases us to know that you are happy with your experience in our office and we look forward to providing your eye care needs in the future.

StarStarStarStarStar No responses - Did not need frames. Did not receive or ask for billing information. —    (Patient since 0001)

No responses - Did not need frames. Did not receive or ask for billing information.


StarStarStarStarStar Staff members that I engaged with were very helpful, knowledgeable and resourceful. —    (Patient since 2017)

Staff members that I engaged with were very helpful, knowledgeable and resourceful.


Reply

Thank you Burl for taking the time to share your experience in our office. We strive to give our patients the best eye care and customer service and we look forward to providing your eye care needs in the future.

StarStarStarStarStar There is a need for more selection of modern, high fashion frames for men —    (Patient since 2018)

There is a need for more selection of modern, high fashion frames for men


StarStarStarStarStar This is my 3rd time visiting this office and getting eyeglasses —    (Patient since 0001)

This is my 3rd time visiting this office and getting eyeglasses. They have a nice staff and good, qualified personnel to assist in finding the right pair of eyeglasses. Dr. Baggarly is exceptional in his knowledge and manner and it is a pleasure to be his patient. thank you.


Reply

Thank you Carol for taking the time to share your experience in our office. We strive to give our patients the best eye care and customer service. We appreciate your feed back and look forward to providing your eye care needs in the future.

StarStarStarStarStar Great Service —    (Patient since 2018)

Everyone was patient and very helpful!! Thank you!


Reply

Thank you Patricia for sharing your experience in our office. We are pleased to hear your experience was favorable. We strive to give our patients the best eye care and customer service and look forward to providing your eye care in the future.

StarStarStarStarStar Too much waiting. Whole process from eye exam took 1 —    (Patient since 0001)

Too much waiting. Whole process from eye exam took 1.5 hours and I knew exactly which frames I wanted. Too long for me.


StarStarStarStarStar Did not need to purchase glasses, however a the staff person helping me put a bit too much... —    (Patient since 2018)

Did not need to purchase glasses, however a the staff person helping me put a bit too much pressure on my purchasing glasses even though I told her twice I didn't need to.


Reply

Thank you Paul for your feed back. We apologize that you felt pressured. We do not want our patients to feel pressured, but we try to insure that our patients take advantage of the insurance benefits that they pay for. If they don't use them, they don't roll over so you lose them. We look forward to providing your eye care needs in the future.

StarStarStarStarStar 5 —    (Patient since 2017)

Excellent! Thank You! merry Christmas and Happy New year!


Reply

Thank you Mary for your Great review of our office. We strive to give our patients the best eye care and customer service and look forward to providing your eye care needs in the future.

StarStarStarStarStar Selection of rimless frames wasn't great —    (Patient since 0001)

While my optical boutique helper was excellent and helpful, the selection of rimless frames was underwhelming. I understand it is a fashion thing and those frames are just not as trendy as they once were, but they are a flattering style and should still have a wider assortment. We did find a pair for me and they should be fine!


Reply

Thank you Allison for sharing your experience in our office. We appreciate your feed back. In reference to our rimless collection available, we have the Silhouette line and the Charmant titanium line. There are forty plus styles in those two lines. We are glad to hear you found a style that you like and look forward to providing your eye care needs in the future.

StarStarStarStarStar Pamela was extremely professional and provided great service.  —    (Patient since 0001)

Pamela was extremely professional and provided great service.


Reply

Thank you Richard for taking the time to share your experience in our office. We strive to give our patients the best eye care and customer service. We look forward to providing your eye care in the future.

StarStarStarStarStar technician explained how to perform test but did not explain the purpose of test. —    (Patient since 2017)

technician explained how to perform test but did not explain the purpose of test.


StarStarStarStarStar Always satisfied! —    (Patient since 2018)

I have always been extremely happy with Claremont Optometry since I started going in 2009. Dr. Baggerly has always been great at explaining how my eyes are changing and Pamela, as well as many other opticians, have been extraordinarily helpful in finding the right frames for my eye color, face shape, and my need for a little something extra to make my glasses for work look professional without looking "everyday."


Reply

Thank you Melinda for taking the time to share your experience in our office. We strive to give our patients the best eye care and customer service and look forward to providing your eye care needs in the future. We are very pleased to hear that you are happy with our service.

StarStarStarStarStar Dr. Johannsen and Pam  —    (Patient since 2018)

Dr. Johannsen was wonderful, and Pam in optical was absolutely fantastic!! She made the first time purchase of glasses a joy.


Reply

Thank you Kelly for sharing your experience in our office. We strive to give our patients the best eye care and customer service. Kelly, it was an absolute pleasure helping you with your eyeglass selection and thank you for the wonderful compliment. We look forward to providing your eye care needs in the future.

StarStarStarStarStar Best Experience —    (Patient since 2018)

Best service ever! Dr. Baggarly is great and the team is efficient and friendly.


Reply

Thank you Clifford for your feed back and sharing your experience in our office. we strive to give our patients the best eye care and customer service. We look forward to providing your eye care needs in the future.

StarStarStarStarStar I had a very "positive experience at the office and with Dr. Baggerly. —    (Patient since 2017)

I had a very "positive experience at the office and with Dr. Baggerly.


Reply

Thank you Elaine for sharing your experience in our office. We strive to give our patients the best eye care and customer service. We look forward to providing your eye care needs in the future.

StarStarStarStarStar Bad experience  —    (Patient since 2017)

My experience with Baggarly was great as always, I can't say the same about the front desk people they took me with the Dr with out checking my insurance properly. It wasn't time for the insurance to cover my visit and I wasn't aware so I have to pay out of my pocket for the visit, I'm very disappointed


StarStarStarStarNo Star Decent —    (Patient since 0001)

It took a while to be attended but it was clean except for the fact that some client's children were running around and throwing things everywhere. It seemed that the optician was in a rush and wanted me to pick a frame quickly. i didn't now realize i was the last one for the day but she was really pushing me to see if i liked glasses and I needed to take my time but i eventually settle on some.


Reply

Thank you Gerardo for taking the time to share your experience in our office. I apologize that you felt rushed. Although we close at 3:00 on Saturdays, we are here until our last patients are taken care of and do not want you to feel pressured to make a decision. We want you to be happy with your selection. The situation with the children running around the office was concerning, as we didn't want them getting in an area where they could get hurt. I apologize again for the distraction and causing you to feel rushed. We look forward to providing your eye care needs in the future.

StarStarStarStarStar Quick and Efficient —    (Patient since 0001)

I was amazed at how quickly and efficiently I was seen on a Friday afternoon. I would definitely recommend this place to people.


Reply

Thank you Jonathan for your feed back and it is nice to hear when our patients are happy. We appreciate your referrals and look forward to providing your eye care needs in the future.

StarStarStarStarStar Happy to see Dr. J —    (Patient since 2018)

Always happy to see Dr. J and Pam was extremely helpful in picking out frames for myself and my wife.


Reply

Thank you Gale for taking the time to share your experience in our office. We strive to give our patients the best eye care and customer service. It was a pleasure helping you and your wife with your frame selection and we look forward to providing your eye care needs in the future.

StarStarStarStarStar Although there was a wide selection of frames, because my face is wide, I could not find a... —    (Patient since 2017)

Although there was a wide selection of frames, because my face is wide, I could not find a comfortable pair that I liked. Jason will order some more frames for me to try out soon.


StarStarStarStarStar Professional, competent and friendly ! —    (Patient since 2018)

Dr Johannsen and her staff are highly professional. My experience has been most excellent, DM


Reply

Thank you David for the nice compliment and taking the time to share your experience in our office. We strive to give our patients the best eye care and customer service and look forward to providing your eye care needs in the future.

StarStarStarStarStar This seem like a very good place of optometry. I will go again when I need to —    (Patient since 2019)

This seem like a very good place of optometry. I will go again when I need to. There is great attentiveness and professionalism. I don't have my glasses yet, but I'm sure they'll be great~!


Reply

Thank you Mary for taking the time to share your experience in our office. We appreciate your feedback We strive to give our patients the best eye care and customer service and look forward to providing your eye care needs in the future.

StarStarStarStarNo Star I wasn't greeted when i arrived.  —    (Patient since 2017)

I wasn't greeted when i arrived.


Reply

Thank you Jason for your feed back. We are sorry that you were not greeted upon arrival, as we strive to acknowledge all of our patients as they come in the door. I don't know if the receptionist was on the phone or what the circumstances were but please accept our apology.

StarStarStarStarStar Second year seeing Dr. Baggarly...he and his office staff are very professional and expedient.. —    (Patient since 2018)

Second year seeing Dr. Baggarly...he and his office staff are very professional and expedient...thank you all!


Reply

Thank you Kathleen for your feed back. We strive to give our patients the best eye care and customer service. We look forward to providing your eye care needs in the future.

StarStarStarNo StarNo Star I sat for quite a while in the exam room waiting for him —    (Patient since 0001)

I sat for quite a while in the exam room waiting for him. Doctor Baggarly confessed had the incorrect time for my appointment (either in his head or written down). He apologized for being so late. Because the exam took so long, I could not order glasses right after my appointment. I had to come back the next day -- and then wait *again* for an optician to become available.


Reply

Thank you Peter for taking the time to share your experience in our office. I apologize for the confusion or miscommunication about your appointment time. We strive to give our patients the best eye care and customer service and look forward to providing your eye care needs in the future.

StarStarStarStarStar The staff and Dr. Johannsen are always attentive and professional —    (Patient since 2018)

The staff and Dr. Johannsen are always attentive and professional. My family has been using this practice for over 25 years. We appreciate the quality of service and attention to our individual concerns.


Reply

Thank you Lynn for sharing your experience in our office. We strive to give our patients the best eye care and customer service. We look forward to providing your eye care needs in the future.

StarStarStarNo StarNo Star It took too long to wrap up the visit. My husband & I were there for appt at 10 & 10:30 —    (Patient since 2017)

It took too long to wrap up the visit. My husband & I were there for appt at 10 & 10:30. We didn't leave until 12:30. Need to stay focused on the people in the order they arrived.


StarStarStarStarStar one no not important, the tech did not explain the testing, but I have had this done dozens of... —    (Patient since 2018)

one no not important, the tech did not explain the testing, but I have had this done dozens of times, so no need to. I did wait quite a while, in the exam room with nothing to read or do....a magazine rack would have been nice.


StarStarStarStarStar I left a couple blank because they did not apply. I saw Dr. J because of an eyelid infection —    (Patient since 0001)

I left a couple blank because they did not apply. I saw Dr. J because of an eyelid infection. She gave the right treatment, was informative and very friendly.


Reply

Thank you for taking the time to share your experience in our office. We strive to give our patients the best possible eye care and customer service. We appreciate your feed back and look forward to continuing to provide your eye care in the future.

StarStarStarStarNo Star Great Place —    (Patient since 2020)

Recomanding this place to everyone! :)


Reply

Thank you Cecilia for sharing your experience in our office. We appreciate your recommending patients to the office. We look forward to continuing to provide your eye care needs in the future.

StarStarStarStarStar Dr —    (Patient since 2019)

Dr. Baggarly was very thorough with my first-time visit exam and I really liked the modern equipment/technology!


StarStarStarStarStar A little wait but well worth it. —    (Patient since 2018)

I did have to wait for doctor, but he kindly explained why (a complicated case right before me) I didn't mind waiting at all & I was really pleased with the thoroughness of my exam. AND MY EYES FEEL GREAT W/MY NEW PRESCRIPTION!!!


Reply

Thank you Theresa for taking the time to share your experience in our office. We thank you for your patience, as we strive to give our patients the best possible eye care and customer service.

StarStarStarStarStar I love my doctor and all the services that are provided to —    (Patient since 2018)

I love my doctor and all the services that are provided to me and my husband. I love all the wonderful I love all the awesome compliments from all age groups regarding my frames. :)


Reply

Thank you Jackie for sharing your experience in our office. We strive to give our patients the best eye care and customer service. It is a pleasure to help you with the selection of your new eyewear and we look forward to providing your eye care needs in the future.

StarStarStarStarStar Granted a same day appointment —    (Patient since 2018)

I was granted a same day appointment for unusual pain in my eye. Which was very kind on a busy Saturday.


Reply

Thank you Charlene for taking the time to share your experience in our office. We strive to give our patients the best possible eye care. We look forward to providing your eye care needs in the future.

StarStarStarStarStar I shall get my prescription filled at another facility. —    (Patient since 0001)

I shall get my prescription filled at another facility.


StarStarStarStarStar Eye Care —    (Patient since 2017)

Claremont Optometry is competent and modern!


Reply

Thank you Esther for taking the time to share your experience in our office. We strive to give our patients the best possible eye care and customer service. We also offer the newest technology. We look forward to providing your eye care in the future.

StarStarStarStarStar not applicable - did not look into frames —    (Patient since 2017)

not applicable - did not look into frames


StarStarStarStarStar I was asked to complete a pre visit questionnaire As all the information is on fille Completing... —    (Patient since 2017)

I was asked to complete a pre visit questionnaire As all the information is on fille Completing the lenghly questionnaire was and is redundant


Reply

Thank you Rex for your feed back. We have the patients complete the questionnaire to update any changes to medication, insurance, health issues and demographic information such as address and phone number. We apologize for any inconvenience this may have caused you however, we strive to be efficient and keep all patient history and information current. We look forward to providing your eye care needs in the future.

StarStarStarStarStar It seemed that a lot of the frames were very similar in style. That's my only issue —    (Patient since 2018)

It seemed that a lot of the frames were very similar in style. That's my only issue. I completely LOVE the facility and staff! Fantastic. I have already recommended you to my boss and his wife!! Thank you.


Reply

Thank you Melissa for sharing your experience in our office. We appreciate your feedback and look forward to providing your eye care needs in the future.

StarStarStarStarStar Always caring and efficient service. —    (Patient since 2017)

Always caring and efficient service.


Reply

Thank you Barbara for sharing your experience in our office. We strive in giving our patients the best possible eye care and customer service. We look forward to providing your eye care needs in the future.

StarStarStarStarStar I always receive excellent service, but this time Nichole was extremely helpful in helping me pick... —    (Patient since 0001)

I always receive excellent service, but this time Nichole was extremely helpful in helping me pick out new frames.


Reply

Thank you Kim for sharing your experience in our office. We strive to give our patients the best eye care and customer service. We look forward to providing your eye care needs in the future.

StarStarStarStarStar have always received excellent service. —    (Patient since 2017)

Have always received excellent service.


StarStarStarStarStar Exceptional service! —    (Patient since 2017)

Exceptional service! Dr. Baggarly was able to diagnose me with me a serious issue, so I can now be treated by an opthamologist. Thank you!


StarStarStarStarStar I was not there to have my eyes examined for glasses —    (Patient since 2018)

I was not there to have my eyes examined for glasses. I had an emergency visit for a persistent sty that needed attention. I was able to be seen without an appointment by a doctor other then my regular eye doctor. I have confidence in their ability to care for my eye health


StarStarStarStarStar Eye exam —    (Patient since 2017)

Love this place. Had a great experience. Will definitely recommend to family and friends!


StarStarStarStarStar I really like this office staff & doctor was really friendly.  —    (Patient since 2017)

I really like this office staff & doctor was really friendly.


StarStarNo StarNo StarNo Star As much as I appreciate the detailed examine, I find that your office fees are too expensive —    (Patient since 2018)

As much as I appreciate the detailed examine, I find that your office fees are too expensive. I remain a patient because as I grow older my prescription continues to change. However, I no longer bring my kids because It became cost prohibitive to continue to bring them. This especially is of a concern because I have insurance. So I personally would not recommend your office.


Reply

We would like to thank you Monica for taking the time to share your experience in our office. In response to your concerns about our fees, the insurance plans determine the copays on the lenses, frames and any upgrades you choose to add to your lenses. We follow a fee schedule that is provided by the Insurance plans unless it is private or a discount plan.

StarStarStarNo StarNo Star I am responding to my experience on August 31 when I was made to wait 30 minutes past my... —    (Patient since 0001)

I am responding to my experience on August 31 when I was made to wait 30 minutes past my appointment time before being told that I could not complete the scheduled test due to the machine being out of order. I was the one who got up to inquire about the delay rather than being informed by an employee. I did not receive any genuine apology for the time I wasted waiting. Also, I have requested a copy of my prescription twice and been told it would be mailed out promptly and I am still waiting! I am about to request it a third time. Your staff needs to get it together!


StarStarStarStarStar 2nd year seeing Dr. Baggarly, I live in the Southbay but make the drive because it is so worth it —    (Patient since 0001)

2nd year seeing Dr. Baggarly, I live in the Southbay but make the drive because it is so worth it. He is the only one that has been able to get my vision corrected (contacts) to where I feel comfortable and can see the best since I can remember. He is also extremely knowledgeable and will explain in-depth any questions you may have. Best Eye Doctor you will find, they dont make them like him anymore! :)


StarStarStarStarStar Wait excessively to be seen by the doctor —    (Patient since 2018)

The doctor had a very good reason to be late and the wait really didn't bother me. I had time and was able to catch up on a few messages. It was O.K.!


Reply

Thank you very much Nora for your understanding. We sometimes have patients that require a little more than the allotted time scheduled and it puts the Doctors behind. We so appreciate your understanding as we would take the extra time if needed for you as well. We strive to give our patients the best eye care and customer service. We look forward to providing your eye care needs in the future.

StarStarStarStarStar Insurance really needs to be update before patient arrives, I was waiting an hour just to be seen —    (Patient since 2017)

Insurance really needs to be update before patient arrives, I was waiting an hour just to be seen. I drive from Rancho Cucamonga to your office and take time off of work to drive to a nice facility but do not have time to take 2 hours for a quick appointment.


Reply

Thank you for your feed back Tiffany. We appreciate your taking the time to share your experience in our office. We apologize for the extended wait time, however this unfortunately was an isolated incident because our normal procedure is to verify all insurance before the appointment day. We look forward to providing your eye care needs in the future.

StarStarStarStarNo Star It took two hours to get through my appointment. That is far too long —    (Patient since 2018)

It took two hours to get through my appointment. That is far too long. I understand the office was understaffed on Saturday, but I hope that I don't have to wait that long again. Despite the wait, as always, service was excellent. I drive all the way from Santa Monica to visit the office. It is worth it. Thanks much.


Reply

Thank you Kevin for your feed back and please accept our apology for the longer than usual wait time on Saturday. We were short staffed that day and could not have anticipated having employees out, however our patients are our priority and we strive to give the best possible eye care and customer service. Thank you for understanding. We look forward to providing your eye care needs in the future.

StarStarStarStarStar Love Claremont Optometry, everyone was so nice and very helpful. —    (Patient since 0001)

Love Claremont Optometry, everyone was so nice and very helpful.


Reply

Thank you Larina for your nice compliment. We strive to give our patients the best eye care and customer service and look forward to providing your eye care needs in the future.

StarStarStarStarNo Star I was not checked for astigmatism that used the 'sun ray' test that would show what portions of... —    (Patient since 2019)

I was not checked for astigmatism that used the 'sun ray' test that would show what portions of the 'circle' of vision are clearer and what portions are not. I have been suffering from astigmatism for most all my life and the condition has been progressing with age. I would appreciate clarification as to whether my continued astigmatism was addressed during the examination by Dr. Baggarly.


StarStarStarStarStar annual exam —    (Patient since 2017)

Dr. Johannsen is very professional and explains all your results to you and compares your past visits so that you can see future problems if any.


Reply

Thank you Mary for taking the time to share your experience in our office. The Doctors strive to give our patients the best eye care and customer service. We look forward to providing your eye care needs in the future.

StarStarStarStarStar I was very happy with the over all service. —    (Patient since 2017)

I was very happy with the over all service.


Reply

Thank you Yolanda for taking the time to share your experience in our office. We strive to give out patients the best possible eye care and customer service. We look forward to providing your eye care needs in the future.

StarStarStarStarStar Careful, helpful, and friendly —    (Patient since 2017)

Nicole was especially helpful when it came time to find a new pair of frames that fit me well.


Reply

Thank you Andrew for you nice compliment, as it is our pleasure to provide the best possible experience for our patients. We are glad you are pleased with the service and look forward to providing your eye care needs in the future.

StarStarStarStarStar great appreciative staff and very courteous —    (Patient since 2017)

great appreciative staff and very courteous


StarStarStarStarStar It would be nice if the staff introduced themselves by name when they greeted your clients —    (Patient since 2017)

It would be nice if the staff introduced themselves by name when they greeted your clients. They've got my chart so they know who I am but it would be nice to know their names. If they are wearing a name tag, it's generally worn on their chest. Since I'm a man (and most of your staff are women), I really don't think it's proper for me to stare at their chest to see their name.


Reply

Ralph, We would like to thank you for your feed back. We usually do introduce ourselves and apologize if we didn't when you were in. We look forward to providing your eye care in the future.

StarStarStarStarStar Dr Baggarly was great as usual but the office staff was less than desirable —    (Patient since 0001)

Dr Baggarly was great as usual but the office staff was less than desirable. The receptionist was pushy and rude. The employee handling the insurance tried to tell me I had no coverage for this visit. Just as in my wife's visit she was wrong again. This will most likely be my last year addressing my eye care issues at this office.


StarStarStarStarStar My husband said that the reason light made the letters harder to see was cataracts —    (Patient since 0001)

My husband said that the reason light made the letters harder to see was cataracts. The eye drops that the doc said are easy to use are quite difficult to squeeze for someone with thumb arthritis.


Reply

Ann if you can give us a call to discuss some options with you regarding the difficulty your husband is having with the drops. We would be happy to assist you in any way we can.

StarStarStarStarStar #6 = contact lens exam frames n/aOtherwise could not have had a better experience —    (Patient since 2019)

#6 = contact lens exam frames n/a Otherwise could not have had a better experience. No one wants to go to the doctor but everyone was friendly.


Reply

Thank you Lawrence for sharing your experience in our office. We strive to give our patients the best possible eye care and customer service. We look forward to providing your eye care needs in the future.

StarStarStarStarStar Great staff, however the inital technician  —    (Patient since 2017)

Great staff, however the inital technician seems a bit annoyed and not as friendly as the rest of the staff.


StarStarStarStarStar I did not purchase any frames, only contact len —    (Patient since 2017)

I did not purchase any frames, only contact len


StarStarStarStarStar You guys improved on the waiting time and the time for each family member to get processed through... —    (Patient since 2017)

You guys improved on the waiting time and the time for each family member to get processed through the the whole experience . Thank you!


StarStarStarStarStar Found the cost of lenses quite high; twicethe amount I was expecting! —    (Patient since 0001)

Found the cost of lenses quite high; twice the amount I was expecting!


StarStarStarStarStar All staff are fabulous, knowledgeable, caring it makes for a great experience.  —    (Patient since 0001)

All staff are fabulous, knowledgeable, caring it makes for a great experience.


Reply

Thank you Robin for the nice compliment. We appreciate your feed back. We strive to provide the best eye care and customer service. We look forward to providing your eye care needs in the future.

StarStarStarStarStar I appreciated the suggestion for a medication go my dry eye —    (Patient since 0001)

I appreciated the suggestion for a medication go my dry eye. I am encouraged about its effectiveness. Than you.


Reply

Thank you Colleen for your feed back. We are pleased to hear that the medication is working for you and appreciate you following up and letting us know. We strive to give our patients the best eye care.

StarStarStarStarStar My appointment was at 4:30 —    (Patient since 2018)

My appointment was at 4:30. I was seen promptly, my visit did not feel rushed (as it could have , considering it was probably the last appointment)However, when I finished there was only a skeleton staff. I ended up waiting quite a while to receive help from someone who could effectively assist me. Not a real big deal to me on that day, but not everyone has that kind of time to expend.


Reply

Janis, we appreciate your feed back and taking the time to share your experience in our office. We apologize for the time you had to wait to be serviced in the optical department. We usually have sufficient staff at the end of the day and appreciate your patience in this matter. We look forward to providing your eye care needs in the future.

StarStarStarStarStar Great staff and experience  —    (Patient since 2017)

For years I've been using a national chain for my eye care. Due to an insurance change I had to look elsewhere. So glad I did. Claremont optometry out does them by far. I'd recommend them to everyone.


Reply

Thank you Robert for the nice compliment. We strive to give our patients the best possible eye care and customer service and look forward to providing your eye care needs in the future.

StarStarStarStarStar Very helpful and knowledgeable  —    (Patient since 2017)

Great staff and very helpful through every step of the process of getting my vision tested


Reply

Thank you Richard for taking the time to share your experience. We strive to give our patients the best eye care and customer service. We look forward to providing your eye care needs in the future. Thanks again!

StarStarStarStarStar This was my first time getting my eyes check. I'm eight years old and was very comfortable —    (Patient since 0001)

This was my first time getting my eyes check. I'm eight years old and was very comfortable. When I had questions or didn't understand what exactly the doctor was asking me to do, Dr. Baggerly was patient and kind enough to repeat himself. I can't wait to visit Dr. Baggerly again.


Reply

Thank you Jordyn for sharing your experience in our office. We are pleased to hear you enjoyed your visit with Dr Baggarly. We look forward to your next visit with us and providing your eye care needs.

StarStarStarStarStar Great staff, very different from the staff you had when you had the business at the village —    (Patient since 2018)

Great staff, very different from the staff you had when you had the business at the village. Great job


Reply

Thank you Maritza for taking the time to share your experience in our office. We have added staff in the new location in addition to the original staff. We strive to give our patients the best possible patient care and customer service. We look forward to providing your eye care needs in the future.

StarStarStarStarStar Amazing! —    (Patient since 2017)

Fantastic! Love everyone there! Always make me feel comfortable and are very thorough. Jennifer is always there to take care of my insurance issues. Thank you to all!


Reply

Thank you Stephanie for taking the time to share your experience in our office. We strive to give our patients the best possible eye care and customer service. We look forward to providing your eye care needs in the future.

StarStarStarStarStar I have been Dr —    (Patient since 2018)

I have been Dr. Baggarly's client for many years and have always been pleased by all aspects of care and service.


Reply

Thank you Joanna for the nice compliment. We strive to give our patients the best eye care possible and we're pleased to hear when our patients are happy.

StarStarStarStarStar  —    (Patient since 0001)

You were very busy that day and I have been coming for years for my Eye Exam. I didn't need an explanation for every test. It is all good. J Robert


Reply

Some of our patients like to understand the purpose of the special testing we do. Thank you John for your feedback.

StarStarStarStarStar Always a pleasant experience! —    (Patient since 0001)

Always a pleasant experience!


Reply

Thank you Jennifer for taking the time to share your experience in our office. We are pleased to hear that you experience was and is a pleasant one. We look forward to providing your eye care needs in the future,

StarStarStarStarStar It is always a pleasure and I refer people when it comes up. —    (Patient since 2017)

It is always a pleasure and I refer people when it comes up.


StarStarStarStarStar As always the care is the best I have experienced with any medical office —    (Patient since 2017)

As always the care is the best I have experienced with any medical office. My Wife and I feel like part of a family when we visit. what a great group of people you have working at your office!


StarStarStarStarStar Good Experience —    (Patient since 2017)

Another good experience with Claremont Opt.


StarStarStarStarStar Everyone was friendly and helpful. :) —    (Patient since 0001)

Everyone was friendly and helpful. :)


StarStarStarStarStar Best eye doctors we've been to in years :) —    (Patient since 2017)

We have enjoyed the service we receive every time we visit the office. We have been coming to the office for 3 years and have been in several times for eye exams and for glasses adjustments. We have been very pleased with the service and the professionalism in which the office helps us.


Reply

Thank you for the nice compliment :-)

StarStarStarStarStar Dr. Baggarly always provides first class service. —    (Patient since 2017)

Dr. Baggarly always provides first class service.


StarStarStarStarStar My experience was amazing - I have been looking for a good optometrist for awhile and your office... —    (Patient since 2017)

My experience was amazing - I have been looking for a good optometrist for awhile and your office went out of their way to make me feel comfortable! Dr. Johannsen and Nicole were both amazing at explaining everything! THANK YOU!! My husband and kids will be coming here as well :)


StarStarStarStarStar Dr. Anne Johannsen gave great service she was very nice and helpful.  —    (Patient since 2018)

Dr. Anne Johannsen gave great service she was very nice and helpful.


StarStarStarStarNo Star Small frames —    (Patient since 2017)

I'm small framed, so I need small frames for my face. Also, I had to wait ordering a few more weeks before my insurance covered my lens. It would have been nice to come in when my insurance was ready to be used.


StarStarStarStarStar Recognition —    (Patient since 2017)

I want to recognize Nicole and Jason who went way out of their way to find the best options for ordering my new lenses. I truly appreciate their hard work to research it.


Reply

You're very welcome! :) Nicole

StarStarStarStarStar Not applicable because I don't have insurance. But when I did, the information was provided. —    (Patient since 2018)

Not applicable because I don't have insurance. But when I did, the information was provided.


StarStarStarStarStar I loved my experience with your office —    (Patient since 2019)

I loved my experience with your office. I answered no about the insurance only because I was informed I did not have insurance :(


Reply

Thank you Rose for sharing your experience in our office. We strive to give our patients the best possible eye care and customer service. We look forward to providing your eye care needs in the future.

StarStarStarStarStar Dr. Baggarly is top-notch and totally focused and pleasant. —    (Patient since 2019)

Dr. Baggarly is top-notch and totally focused and pleasant.


Reply

Thank you Anna for taking the time to share your experience in our office. We strive to give our patients the best possible eye care and customer service. It pleases us to hear when our patients are happy. We look forward to providing your eye care needs in the future.

StarStarStarStarStar What an unexpectedly good experience...great staff, doctor, and office environment. —    (Patient since 2018)

What an unexpectedly good experience...great staff, doctor, and office environment.


Reply

Thank you Jon for taking the time to share your experience in our office. We strive to give our patients the best possible patient care and customer service. We look forward to providing your eye care needs in the future and appreciate your feed back.

StarStarStarStarStar I love Ann and the care that she provides our family of 6 —    (Patient since 0001)

I love Ann and the care that she provides our family of 6. One of sons has a terribly challenging case, and she has handled that diligently and skillfully and has increased his vision greatly. Although, I do not like dealing with the glasses purchasing staff. They are distant and the wait can be long. I feel like the prices are inflated and would purchase elsewhere, but it is hard to get my prescription. The selection also seems to be only high-end. I can see why so many rate this department negatively. Really makes patients want to go to the discount eyewear stores or to the department stores.


Reply

Thank you for your feedback Amy, we apologize for your experience with our staff and dispensary. We strive to provide exceptional eye care experiences to all of our patients. Our office offers a wide variety of products and the latest in optical technology. With your direction, we are confident one of our opticians can help guide you into a frame and lens that you would love and feel comfortable purchasing. We thank you, and hope you will give us a chance to make your experience with us that much better.

StarStarStarStarStar Please use the following email for correspondence. ccandruby@yahoo —    (Patient since 2017)

Please use the following email for correspondence. ccandruby@yahoo.com I've made this suggestion a couple times before but apparently it didn't get through. Also, I spent an inordinate amount of time answering all the questions on line about my patient history and when I went for my appointment, I was asked many questions about my family history...which I really believe was included on that 10 page on line questionnaire for your office. I guess I could be wrong but after waiting 20 minutes for an 830am appointment, I was a little bothered.


Reply

Thank you Felicia for sharing your experience in our office. We apologize for the longer than normal wait time, as we strive to stay on schedule sometimes the Doctor will have a patient that will require a little more time. I confirmed the email address that we have in the computer and it is ccandruby@yahoo.com We appreciate your feed back and look forward to providing your eye care needs in the future.

StarStarStarStarStar From the time I arrived the staff were awesome and the Dr  —    (Patient since 0001)

From the time I arrived the staff were awesome and the Dr .was very helpful in answering all my questions. The whole visit was great . Thank you to everyone.


Reply

Thank you Barbara for taking the time to share your experience in our office. We strive to give our patients the best possible eye care and customer service. It is very nice to hear when our patients are happy. We look forward to providing your eye care needs in the future.

StarStarStarStarStar Thought too much pressure was applied to use the digital photographic imaging technique instead of... —    (Patient since 2017)

Thought too much pressure was applied to use the digital photographic imaging technique instead of dilation & physical examination considering the added cost was +$35.


Reply

Thank you Christopher for your feed back. We are very excited about the new technology that allows our Doctors to see a two hundred and five degree view of the retina and the macula without the discomfort and inconvenience of being dilated which impairs your vision for several hours after the procedure. We like to educate our patients about the options available to them regarding the newest technology. We apologize as it was not our intention to make you feel pressured to take the retinal imaging and we thank you for continuing to choose Claremont Optometry.

StarStarStarStarStar Very nice office —    (Patient since 2017)

Very nice office. Dr Johannsen is a very good Dr and did not hesitate to move me to my goal of LASIK surgery.


Reply

Hello Patricia, Thank you for the nice compliment. The Doctors strive to give our patients the best possible eye care. We look forward to providing your eye care needs in the future.

StarStarStarStarStar I feel there needs to be a selection of lower cost frames. —    (Patient since 2017)

I feel there needs to be a selection of lower cost frames.


Reply

Hello Judith! Thank you for taking the time to share your feed back with us. We always like to hear our patients concerns. We have frames for as low as forty five dollars and frame and lens specials. If you would like more information on our frame and lens specials please come in at your earliest convenience and we can show you what is available.

StarStarStarStarStar I've been a patient of Dr —    (Patient since 2017)

I've been a patient of Dr. Johannsen's for many years and have always appreciated the professional AND friendly care of she and her staff.


Reply

Thank you Elizabeth for sharing your experience in our office. We strive to give our patients the best possible customer service and eye care. We are pleased to hear when our patients have a positive experience. We look forward to providing your eye care needs in the future.

StarStarStarStarStar I always receive amazing service from the time I step in the door :)  —    (Patient since 0001)

I always receive amazing service from the time I step in the door :)


Reply

Thank you Hayley for taking the time to share your experience in our office. We take pride in giving our patients the best possible service and eye care. We look forward to providing your eye care needs in the future.

StarStarStarStarStar Very unusual to wait one hour to see the Dr —    (Patient since 0001)

Very unusual to wait one hour to see the Dr. He had a patient that needed to be seen the same day which I understand.


Reply

Please accept our apology for the extended wait time. On occasion we have medical emergencies that can result in longer wait times or patients that require more time with the doctor.

StarStarStarStarStar I REALLY LIKE MY DR BAGELY —    (Patient since 0001)

I REALLY LIKE MY DR.HE IS SUCH A SWEET PERSON, WECOMED ME SO KINDLY, EXPLAINED TO EVERY DETAIL OF AND I AM SOO GLAD YO HAVE SUCH GREAT EYE DOCTOR AS I NEED MY EYES AS IT IS LIFE. NOW WAITING TO SEE MY DR AND GET BACK TO HIM AFTER SEEING A SPECIALIST AS THE DR KNOWS WHATS GOING ON WITH MY EYES. AND THE LADY THE STAFF TECHNICIANS ALL WERE SOO NICE AND VERY HELPFUL. IT WAS A PLEASURE. SEEING MY EYE DR I WISH HIM AND THE STAFF NOTHING BUT THE BEST. GOD BLESS THANK YOU ONCE AGAIN.


Reply

Thank you Anula for the nice review. We strive to give our patients the best possible eye care and customer service and find it very rewarding to hear that our patients are pleased. We appreciate your taking the time to share your experience in our office. We look forward to providing your eye care needs in the future.

StarStarStarStarStar Check - in staff not friendly. —    (Patient since 0001)

Check - in staff not friendly.


StarStarStarStarNo Star Time with optician took WAY too long —    (Patient since 2017)

Time with optician took WAY too long. We finished our eye exams promptly, and picked frames quickly. But the process of paying and billing our insurance was frustratingly slow. We spent more time watching our optician stare at her computer screen than seemed necessary. I left the office feeling rather irritated by the process.


StarStarStarStarStar well done. thank you. i did not need frames. —    (Patient since 2017)

well done. thank you. i did not need frames.


Reply

Thank you Julius for sharing your experience in our office. We pride ourselves in giving our patients the best possible eye care and customer service. We look forward to providing your eye care needs in the future.

StarStarStarStarStar Excellent experience  —    (Patient since 2018)

Every single person who helped me was nice and helpful.


Reply

Very nice Olga. We appreciate your feedback and taking the time to share your experience in our office, and look forward to providing your eye care needs in the future. Thanks again.

StarStarStarStarStar The doctor did apologize for the time it took to see me —    (Patient since 2018)

The doctor did apologize for the time it took to see me


StarStarStarStarStar had a great experience the doctor and staff made me feel very comfortable my wife and I were very... —    (Patient since 2018)

had a great experience the doctor and staff made me feel very comfortable my wife and I were very impressed


Reply

We would like to thank you for sharing your experience in our office and appreciate your feed back. We strive to give our patients the best possible eye care and customer service and look forward to providing your eye care needs in the future.

StarStarStarStarStar Dr. Baggarly is, and always has been, exceptionally professional and informative —    (Patient since 0001)

Dr. Baggarly is, and always has been, exceptionally professional and informative. If a doctor's appointment can be labeled as enjoyable, that label would fit my appointments with him. Thank you.


Reply

Thank you Virginia for sharing your experience in our office. We strive to give our patients the best and most professional experience and appreciate your feed back. We look forward to providing your eye care needs in he future.

StarStarStarStarStar I like Dr. Baggarly, however he talks pretty fast I didn't fully get all that he was saying —    (Patient since 2018)

I like Dr. Baggarly, however he talks pretty fast I didn't fully get all that he was saying. I didn't feel like I could ask questions and things were moving so fast. Not sure my script was fully explored and I think my sight could have been improved on a little more. Of course, I probably could have explained what I am experiencing with my sight a little better. Overall it was a good experience as it always has been.


StarStarStarStarStar Wonderful staff and service. Outstanding customer service. —    (Patient since 0001)

Wonderful staff and service. Outstanding customer service.


Reply

Thank you Cynthia for sharing your experience in our office. We strive to give our patients the best possible eye care and customer service. We are pleased to hear you are happy with our staff and customer service. We look forward to providing your eye care needs in the future.

StarStarStarStarStar I think you are the best Eye Doctors around and very professional —    (Patient since 2018)

I think you are the best Eye Doctors around and very professional. However, I think your optical dispensary is exttremely overpriced and not compertitive with other places you can purchase frames & lenses. You are always trying to upsell and your prices are not competitive.


Reply

We appreciate your feed back. Our office does offer products at every price point, to try to meet the needs of all of our patients. If you would like to come in and address this with one of our Opticians, they would be happy to assist you in fitting you with a product that would suit your needs.

StarStarStarStarStar Quick, Easy, and lovely! —    (Patient since 0001)

I've been here twice and both times it's been a fun, quick, and efficient trip. I appreciate the fact that they have new technology and tons of frames to choose from. The staff was friendly, helpful, and new my insurance well. Thank you!


Reply

Thank you Candice for sharing your experience in our office. We are pleased to hear that you had such a positive experience and look forward to providing your eye care needs in the future.

StarStarStarStarStar Love this place! —    (Patient since 2018)

the staff was extremely friendly and informed!! Best eye doctor I've been to.


Reply

Robin, we would like to thank you for sharing your experience in our office. We are pleased to hear that you are happy with our staff and your overall experience in our office. We look forward to providing your eye care needs in the future.

StarStarStarStarNo Star Explanation that an "office visit" would be billed through my insurance, and that HMO's are not... —    (Patient since 0001)

Explanation that an "office visit" would be billed through my insurance, and that HMO's are not accepted. That would have been helpful at intake, rather than after the exam was complete. But other than that, I was impressed with service.


Reply

Robin, I apologize for the mishap with your insurance. We normally check insurance eligibility before the exam is complete. This was an isolated incident and is not normal procedure. Please accept our apology for that and thank you for taking the time to share your experience in our office. We look forward to providing your eye care needs in the future.

StarStarStarStarStar I really appreciate the staff and dr —    (Patient since 0001)

I really appreciate the staff and dr. They were very friendly and the dr was very helpful in explaining things. Not to mention all the good they do in our communitees.


Reply

Erin we would like to thank you for sharing your experience in our office. We strive to provide the best possible eye care and customer service to our patients and it pleases us to hear when our patients are happy. Thank you again. We look forward to providing your eye care needs in the future.

StarStarStarStarStar A professional and friendly atmosphere. Highly recommended. —    (Patient since 2018)

A professional and friendly atmosphere. Highly recommended.


Reply

Robin, we appreciate you taking the time to share your experience in our office. We strive to give our patients the best possible eye care and customer service. We look forward to providing your eye care needs in the future.

StarStarStarStarStar I know that I can get cheaper glasses elsewhere, but the service that you all provide is... —    (Patient since 2017)

I know that I can get cheaper glasses elsewhere, but the service that you all provide is exceptional and it is why I keep coming back! Keep it up!


Reply

We strive to give our patients the best possible patient care and customer service. We appreciate your feed back and sharing your experience in our office. Thank you for taking the time to fill out the review and let us know how we are doing. We look forward to providing your eye care in the future.

StarStarStarStarStar I was not informed prior to the exam that my insurance did not cover my exam.  —    (Patient since 0001)

I was not informed prior to the exam that my insurance did not cover my exam.


StarStarStarStarStar This practice has been great since the very first time my family came back in 2009 —    (Patient since 0001)

This practice has been great since the very first time my family came back in 2009


Reply

We would like to thank you for taking the time to share your experience in our office. We take pride in giving our patients the best possible eye care and customer service. We look forward to providing your eye care needs in the future.

StarStarStarStarStar Prices are way too high  —    (Patient since 0001)

Prices are way too high over inflated not going to pay hundred and $150 just to have contact fitting or over $300 for bifocal reading glasses


Reply

Lisa, In reviewing your vision insurance, you would only have a $20 copayment for the materials. A standard bifocal or single vision reader would be covered on your plan. The additional charges would be optional coatings, lens material and frame overage if you select a frame more than your allowed benefit. The contact lens fitting fee for new patients covers all follow up visits, trial lenses and is reduced from $158 to $134.30 and the following year it is reduced again. We have a wide range of frames to accommodate the needs of our patients. Please contact our office if you would like to sit down and go over prices again.

StarStarStarStarStar exceeded my expectations —    (Patient since 0001)

I was impressed with the experience level of the Dr and staff as well as the high level of technology. As long as the glasses work, I'll be back.


Reply

Thank you for taking the time to share your experience in our office. We pride ourselves in giving the best possible eye care and customer service. We are pleased to hear that our patients are happy. We look forward to providing your eye care needs in the future.

StarStarStarStarStar I did not get new frames at this visit. But they have a good selection of frames. —    (Patient since 2019)

I did not get new frames at this visit. But they have a good selection of frames.