Cities Dental Studio
Dr. Sherif Said
Only 4.5 years old. Unable to take the survey. However, he has had no problems with this clinic, enjoys the staff, glasses, toothbrush goodies, and toy. Thank you!!
Feb 24, 2017
I have always struggled with the dentist. So much so I had to take medications prior to the appointment, have "goofy gas" during my appointment, and have someone there to "hold me still" because my arms and legs would constantly move. The reason being is because I always got extremely sick after the dental appointments (strep, flu, etc), not to mention the pain of dental tools. Cities Dental Studio is the only dental clinic I have not had medications prior, during, or needed someone there with me, nor have I ever gotten sick after my appointment. My four-year old son and I both come to Cities Dental Studio, Wayzata. I highly recommend this clinic. A side note, they also accept medical assistance, yet treat you as if you are paying all fees out of pocket. Excellent team! Thank you!
Feb 24, 2017
I brought my son in for an Invisalign appointment this week and we were very pleased with everyone in the office. They explained the process in detail and clearly and everyone was very friendly. We are happy to be working with Dr. Said and his staff. (:
Feb 24, 2017
Excellent service and staff. Very friendly and thorough.
Jan 27, 2017
Went in to receive cleaning and was not given the choice for service agreed upon. Yes, more needed to occur with there recommendations but for many we need to plan for those $$ and sometimes need a band aid in short run. Simply put, there was minimal preventive maintenance that could have occurred. There office always seems to lack the healthy communication and opportunity for for the guest to choose.
Jan 18, 2017
Dr Said and his staff continue to be professional, friendly and most important willing to respond to my questions with clear, direct, understandable responses.
Jan 10, 2017
Excellent please in every way
Jan 4, 2017
My 8 year old daughter had a cavity filled a few months ago. Everyone was so wonderful and caring. They definitely understood my child's concerns and anxieties about the dentist. And made her feel completely comfortable. So when we came back for her cleaning she was completely comfortable with the process.
Dec 22, 2016
We were very happy with the treatment our daughter received. All the employees were friendly and helpful, and after we arrived, she didn't feel nervous one bit. She loved the experience.
Dec 20, 2016
5 stars for excellent service and the time they took to address all my concerns. 1 star for communication issues; they never contacted me about my invisalign - I had to check in every month and nag to ask for the status of my invisalign trays and received zero concrete answers. Then when I finally called for the last time 7 months later, I found that my trays have been sitting at the office for over a month. I finally went in to get my treatment. It's a shame that they're so good at executing, but poor with planning/communication.
Dec 14, 2016
Considerate, empathetic and thoughtful. Took time to explain the process in a manner that made me feel comfortable.
Dec 12, 2016
I got an excellent cleaning and I liked the new water pick process you are using.
Nov 15, 2016
My first disappointment this time around was that I had to wait almost 40 minutes to be seen by the Dr. The actual re-cement of my crown took less than 10 minutes! When my appointment is schedule for a certain time, I would expect to be seen at that time more/less by 5 minutes; not 40 minutes later. I went during my lunch hour so it really killed my time. My other disappointment was that when I tried to explain how I felt the tooth may have a gap began the crown and my gums, it didn't even feel like the Dr took it into consideration to hear out my concerns. It was just a quick feel of the crown and said no, I don't feel anything, everything is fine.
Oct 14, 2016
Very friendly, yet professional easy reminders. They have given me my smile back! Thank you so much!
Oct 4, 2016
Fantastic cleaning and able to get me in THAT day for my cavity filling. Overall very impressed!
Sep 16, 2016
5 Stars! Great staff and service
Sep 7, 2016
Great visit. The cleaning was very through and the doctors were very patient
Aug 10, 2016
This is the first time I've had a dental appointment where I didn't need any medicine for pain, calming, etc., and it is also the first time I did not get sick afterward with a cold, sore throat, flu, etc. Thank you Cities Dental Studio!
Jun 29, 2016
Room for improvement -- but I still plan to stck with them. Everyone seems nice, competent and doing their best, but things didn't go very smoothly.
Jun 20, 2016
My niece referred me to Cities dental studio she said she was very happy and will only bring her children Two Cities Dental after going there myself I can see why they were all very professional knowledgeable and helpful the atmosphere was wonderful I will be going back for my follow-up check-ups thank you so much Tony debolt
Jun 9, 2016
Superb as usual! Appointment as pleasurable as a dental appt can be!
Jun 7, 2016
Always a very professional staff and atmosphere but most of all FUN! Dr. Said and staff are relaxed in their environment which makes me at ease. I know that I am in the best knowledgeable hands during my visits. From my root canal to my braces to normal check ups I believe Dr. Said and staff have always put my best interest and comfort as their priority. I highly recommend Dr. Said and Cities Dental Studio.
Jun 3, 2016
My experience was very good. Despite having a severe phobia about dentists and dental procedures, they were able to put me at ease and were very kind and careful in their treatment of me. I would definitely recommend this office to my friends and family !
May 26, 2016
You guys are the bomb! You did such a great job, I can tear right through a steak again! Looking forward to coming back! Thank you very much!!!:-):-):-):-):-);-)
May 19, 2016
Love everyone at this office!!! So happy I found you guys!
Mar 29, 2016
Great staff, always treated very well.
Mar 11, 2016
Love Dr Said and staff. Always friendly, professional and informative. I always leave knowing I was in good care.
Mar 3, 2016
I was very pleased with the dental treatment and helpful suggestions. I enjoyed seeing the digital xrays. I have already reccommended a friend to visit.
Feb 24, 2016
Sandy is a very good hygienist.
Feb 13, 2016
Excellent visit again. Entire team is fantastic.
Feb 11, 2016
Everyone I met there was very friendly and kind!
Feb 10, 2016
Overall great appointment. I am greatful for the great service your staff provided and I appreciate the care they gave me. Thank You
Feb 10, 2016
Perfect service perfect place!
Jan 23, 2016
Love the office music! Classic just like the Dental Staff and Dr. Said. Always very professional and personable. I felt very well cared for, this time and every time!
Nov 5, 2015
The women I spoke with on the phone was not helpful and at one point I felt she was almost mocking me, I really think if you are the one answering the phone you should provide accurate information and be more helpful. I have not had such a bad experience on the phone in quite a while.
Oct 28, 2015
No changes needed, happy with the service.
Sep 11, 2015
My dental hygienist made my visit exceptionally positive. She was kind and took the time to inform me concerning care provided. Thank you!
Aug 20, 2015
That was one of the most pleasant dentist office visits i think I've ever had. The entire staff, from the top down, were friendly and professional. On the downside, I need a crown. I'll have to sell the car. Thank you. Thank you again. Kind regards, Dave M.
Jul 8, 2015
I've been to your clinic twice and the first time the cleaning went great, however this last time the hygienist was a little rough with the pointy tool. My gums were bleeding and sore for several days after the cleaning - which isn't normal for me. When I was leaving, i was waiting to get a financial break down of what the cost would be for my follow up care. The computer was down so the receptionist was going to email it to me later. I still haven't received it.
Jul 8, 2015
Had a root canal and crown plus a filling in another tooth. I was slightly concerned that my team didn't have access to all of the ideal bits and tools to do the job, as if some of the many implements used to do this work was either out of stock or not stocked. The dentist and hygienist showed no dismay or frustration, but listening to him ask her for things that were not there was something I noticed.
May 11, 2015
Everyone is very friendly. In dentistry in general, I'd like to know the future consequences of my current treatment. (ex: root canal can often cause a more difficult extraction in the future. Or bridges could cause more strain on the surrounding teeth...if that's the case). I would've made other decisions in the past, and possibly this time, given more details of future consequences. But I have been treated with kindness here and would recommend Cities Dental. Thank you.
Mar 30, 2015
Everything was as good as it could be...remember, no matter how you slice it, it's still a trip to the dentist!
Mar 20, 2015
I feel very comfortable and my question was answer in a timely manner. Great Service!!
Mar 6, 2015
My son had a great experienced and even asked if he could go back next week ( he loved watching TV). My daughter was upset for 2 days worrying about having the bite wing X-rays but the hygienist was very patient and helped her through it and after she was all smiles. They even got both scheduled at the same time so they would miss a minimum of school. Thanks for the great service.
Feb 10, 2015
I was very satisfied and happy with the experience.
Feb 10, 2015
Everything was done was it should be done. I was very pleased with the service.
Jan 2, 2015
Over the last year, we have had 4 different appointments messed up by the office. One had to be canceled all together, the other three were at different times than we were told. This has been frustrating to us. During my appointment the first person I saw that did the scraping of my teeth, was not gentle. I can't even count the number of times I flinched from pain. She was very rough with the dental tools, the vacuum, and pinched my lips about 4 different times. When I pointed it out to her she just said "Oh", no apology, nothing. I regret the most that I did not stop her and ask for someone else. I don't know if she was having a bad day, or had a problem with me, or what, but I would not see her again, not do I want my family to see her. On the other hand, the second person I saw, I believe her name was Sarah, was VERY kind, very communicative, and very social, as was Dr. Said. He is very kind and gentle, and I greatly appreciate his care.
Dec 29, 2014
Sandy did an amazing job cleaning my teeth. I would like her to help me the next time I visit. Dr Said was extremely informative concerning my dental care plan. The receptionist was also very informative concerning my wait time and helped me feel welcome. Great service!
Dec 18, 2014
Sandy who cleaned my teeth did the best job I have ever received.
Dec 2, 2014
Great service. Thank-you for your patience with my crazy schedule. Have a Great weekend.
Oct 31, 2014
Great Experience. Thank you so much.
Oct 23, 2014
Everyone was very kind and helpful
Oct 9, 2014
I am very pleased with the work performed. Thank you!
Oct 9, 2014
We came because my child needed teeth pulled but were told the dentist doesnt pull teeth, I could not get a school note because they could not find a letter head, I needed to sign a release of records but they did not have one available, and my child was not impressed by the hygienist. The hygienists gair was in my childs face and she constantly poked and pinched her mouth!
Sep 19, 2014
the last tec. was very rough on me not like my prior experiences.The other tecs were great that is why I came back and also brought Rochelle.Rochelle has an appointment 9/16 at 11:00 am and will not come back if she has the same tec.
Sep 16, 2014
Everyone was very curtious and knowledgeable. Best experience ever at the dentist!
Aug 25, 2014
Everyone from the receptionist/scheduler/office administrator, to the dental assistant to the dentist treated me with kindness and care. Everyone is helpful and knowledgeable. I feel very safe and taken care of at this office.
Aug 10, 2014
it was a bit uncomfortable to have the teen that was with another patient in the space next to me watching me during my visit. Other than that, it was a great visit to your office and you and your staff made it very easy for me. Thank you!
Aug 3, 2014
Dr. Said was casually dressed to the point that I didn't know he was the Dr. I thought he was a handyman in the building. Would have to liked to have seen a little more professional dress in the Dr.
Aug 2, 2014