Reviews

Welcoming, knowlegable, supportive, and Renown staff

Nov 13, 2018

Our 3 year old with special needs was treated with a great deal of patience. It was evident that the goal was to spend time to make him comfortable rather than get the appointment completed. Everyone is knowledgable and friendly. We will recommend to anyone looking for a new eye care provider.

Nov 9, 2018

They are always very friendly and warm in dealing with me. Very through and professional as well !

Nov 9, 2018

Dr. Fisher and the staff were extremely nice and professional. They made my 5 year old feel very comfortable during her first eye exam.

Oct 15, 2018

The doctor that helped me was very good at explaining what she was doing and why. She talked to me in simple terms.

Oct 3, 2018

Many helpful and professional techs and Dr.s

Sep 19, 2018

Staff was very friendly and upfront and honest

Sep 18, 2018

Dr Fisher is always professional & polite.

Sep 6, 2018

My favorite eye doctor. Always friendly and kind!

Aug 29, 2018

Good experience -- Quality staff

Aug 26, 2018

Not a fan of how I was charged $15 for the dr to look at a picture of the back of my sons eye. I did not have a choice if he looked at it. I also don't like how I was told, he's far sighted but we aren't going to do anything until he starts falling behind.

Aug 24, 2018

by far the greatest doctors visit we have exsperianced of any sort great staff and seem very knowledgeable

Aug 12, 2018

Jesse, who did the first/prep testing, was very personable, pleasant and efficient - I like her. Dr. Fisher was very pleasant, likable, professional and thorough. Mason was also nice, and helpful - he put new nose pieces on my glasses and it made a big difference in them. Courteous and caring Customer Service is a big thing to me! Good experience, no complaints.

Aug 11, 2018

Very friendly and professional treatment while in your office!

Aug 6, 2018

Very knowledgeable and amazing staff.

Jul 21, 2018

My son is 9 years old and usually doesn't like new people. This was his first visit to your office and he was very comfortable. The staff is amazing.

Jul 21, 2018

This was my first time at this office. I was very comfortable. The staff is amazing.

Jul 21, 2018

This was my first time to the office. I will definitely keep going to you. The staff was amazing.

Jul 21, 2018

Excellent and Friendly care from the Receptionists, Optometrist Assistants to Dr. Laura. Dr. Laura was very cordial during my exam she helped me understand the importance of my eye care and helped me with a new prescription to help me while working on a computer and night driving.

Jul 21, 2018

Our visit was fabulous, per usual. The staff is friendly. The doctor was great... kind, patient and SO personable. Highly recommend.

Jul 19, 2018

Child and Family Optometry provides you with a very thorough exam and explanation of test results in a very understandable way. Everyone in the practice is friendly and helpful. The doctors are very knowledgeable and keep up to date on new techniques and practices. This is truly a family practice, as services are available for all ages. Many school-age young people have been helped with the vision therapy services provided. This practice entertains an A-1 reputation throughout the nation for its cutting-edge work with young people’s vision and how it relates to learning.

Jul 18, 2018

Fast and friendly environment

Jul 13, 2018

Everyone was so nice and knowledgeable! We felt very welcome and I truly feel like everyone cared about helping my child.

Jun 28, 2018

I appreciate how friendly everyone was, makes it so much more pleasant to be around them.

Jun 19, 2018

Everyone is always courteous and very helpful.

Jun 14, 2018

Dr. Pirotte was very thorough in answering all of our questions as well as explaining possible options.

Jun 12, 2018

Always excellent service. You are able to get in for emergencies with no issues.

Jun 2, 2018

The equipment used is current and the facility is spotless. Everyone on the staff is friendly.

May 31, 2018

Dr. Fisher is awesome. Deals well with my children.

May 16, 2018

Overall my checkup went flawlessly! My family will continue to return year after year to maintain our sight.

May 12, 2018

My family has been with Child and Family Optometry for about 15 years. We have never had any negative experience. Dr. Fisher is awesome. He listens to concerns and is helpful.

May 2, 2018

I am very pleased with the service, attitude, and expertise of the doctors and staff.

May 2, 2018

Feels like family. We have been coming here over 15 years.

Apr 17, 2018

Caring, friendly, and dedicated staff.

Apr 14, 2018

As a new patient with a bad eye infection (and not from the area) I was pleased to be efficiently and professionally cared for by Dr. Fisher. Thanks!

Apr 9, 2018

Excellent service and very friendly staff.

Apr 6, 2018

Too long of a wait. Didn't get an exam. Doctor keep me waiting exam room for of 35 minutes. I can hear him in the room next door talking to a lady about the Bible and his beliefs but I never once heard him talk about her eyes like you would think that you would be, but after over a half an hour of hearing it I figured he probably wasn't really doing an eye exam over there and wasn't in too big of a hurry. And I didn't have another 20 minutes for him to do my exam plus go through my choices. That's the longest I've ever had to wait to have an eye exam. The last time I came here I had a great experience with the female doctor that I had. I don't think I would go back. I had to leave to go back to work before I even saw the doctor.

Apr 5, 2018

I love this office. I have gone to Dr. Fisher for 5+ years. He is kind and caring. The office staff is helpful and works with my schedule and payments.

Apr 2, 2018

Great! Is nice that you care how we feel about your service. Had a great visit!

Apr 1, 2018

I've been seeing Dr. Fisher at Child & Family Eyecare for about 13 years now. I love this place. Everyone is very pleasant and very welcoming. I feel I'm in good hands with Dr. Fisher. Also a very organized office, and great assistance in the eyewear store!

Mar 29, 2018

Dr Vu is the Best and so are the nurse tech

Mar 22, 2018

The most friendly, helpful staff We’ve ever seen! They are fantastic with both of my children! Dr. Vu is so amazing. My nine year old daughter looks forward to her appointment every year!!!

Mar 22, 2018

Dr. was very friendly to Cason.

Mar 20, 2018

The whole staff is AMAZING here! The whole experience was great. A special shout out to Ryan for being patient and attentive during the process of getting new glasses for my self! Thank you.

Mar 19, 2018

Everyone was friendly. Eye care issues were addressed and options given by Dr Vu. No high pressure to purchase new glasses.

Mar 17, 2018

Great service. Everything always go smooth.

Mar 14, 2018

Very friendly Doctors and Staff

Mar 5, 2018

excellent all the way around

Mar 4, 2018

Appointments are always done in a timely manner. We never have a long wait. Staff is always very helpful and friendly.

Mar 3, 2018

The staff are very friendly and welcoming. The doctors have great people skills and have made all members of my family feel at ease.

Feb 26, 2018

Very nice staff and helpful!

Feb 14, 2018

Very friendly and easy to make an appointment.

Feb 13, 2018

I like that there always so happy to see you. So warm and welcoming. Mostly is i know that if i had a 1,000 question they would be happy to answer every last one and still ask if i had any more question and concerns.

Feb 10, 2018

Dr. Pirotte was very thorough and took the time to explain things and answer any questions I had. My daughter is three enjoyed her checkup!

Feb 7, 2018

Dr Vu is awesome. He has a great personality. He is super friendly and easy to talk to. He makes seeing a doctor enjoyable.

Jan 26, 2018

Love this office. They are great with the kids and adults.

Jan 25, 2018

Everyone was very nice! Would recommend everyone to come see you.

Jan 23, 2018

Fast, friendly and efficient

Jan 18, 2018

The staff was very friendly!! And the dr was great with my kids

Jan 12, 2018

Finally people that listen me and weren't in a hurry to get me out the door

Jan 5, 2018

Child and Family Optometry provides excellent health care. They have caring and well trained staff.

Jan 4, 2018

I really like our new dr and the facility staff is always nice and prepared. I just wish I wouldn’t get so many reminders and emails once I have already replied once.

Jan 4, 2018

Felt I was charged for a service I did not ask for and was was asked if I only wanted to pay for half of my glasses when I was going to the process but when I got to the billing clerk she just charged my card for the full amount

Jan 4, 2018

Fast and very friendly . Walked in with no appt. and got an eye exam in under an hour .

Jan 4, 2018

Wonderful office and staff. Everyone is very attentive and doctors are great!

Jan 3, 2018

Great attention to our son- very thorough. Thank you!!!

Dec 29, 2017

Friendly staff with pleasant office environment

Dec 27, 2017

Wow! The Dr. who saw us was so nice and thorough! He took his time and explained everything to us and was so personable. That’s unfortunately rare today. I was so happy with how he handle my son’s, husbands, and my own eye exams that I will be a returning patient.

Dec 22, 2017

Dr. Fisher is very friendly and professional. He addresses any questions I have in a manner that is easy to understand and is genuinely concerned about my eye care.

Dec 21, 2017

Dr Vu was very nice and helpful. He answered all our questions thoroughly.

Dec 15, 2017

Excellent service and care. I have a difficult time in the price disparity compared to other providers but I do feel you get what you pay for. Have you ever thought about a 15-20 % discount for paying before ordering on the after insurance balance.

Dec 14, 2017

I am a retired health care professional. I KNOW what a GREAT office looks like, feels like and IS! My experience with Child and Family Eye Care was my BEST experience EVER in an Optometrist office! The entire staff made me feel WELCOME and IMPORTANT, in spite of the fact that none of them had ever met me before. My initial apprehensions quickly melted away with a friendly tour. It is a clean, well designed, modern and warm professional atmosphere. It reminded me of my own professional practice and what I tried to achieve for MY patients. The staff were all aggressively friendly, sincere and competent. Dr. Pirotte and his student doctor assistant were both respectful, gregarious and fun in their approach to my thorough examination. It is no wonder the office is so popular and has such a stellar reputation. My professional hat goes off to the founder and my new O.D. and friend, Dr. Pirotte. Well DONE! Professionally sincere, Dr. Tony Andrew Wilbeck D.C., B.B.A.

Dec 14, 2017

WONDERFUL staff! Friendly, helpful, knowledgeable, very caring staff!! I left feeling like I finally found hope after 40 years! I'm very grateful to the Dr.'s and staff for my experience! THANK YOU!!!

Dec 12, 2017

Everyone did such a great job accommodating our son with special needs.

Dec 10, 2017

I made a specific appointment with a certain Dr. and then someone else did the exam. I never saw my Dr. He went overboard on telling me I had cateracs and then I found out that they were so small, I wouldn't need surgery for years.I had to ask a lot of questions and have him re-explain too often.I felt some of the staff were fake in their outgoing 'friendliness'. Ease of eyeglass choices was good with two different opinions helping me. But, she didn't explain any options, just assumed that I was going to get the same glasses that I had previously.

Nov 27, 2017

Frustrated with charges/insurance issues.

Nov 22, 2017

I see Dr Vu and he is awesome and the staff is also. I am taking my 3 yr old for her first visit soon.

Nov 19, 2017

Very Friendly, great care, very informative.

Nov 18, 2017

Love Love Love Dr.Vo!! He is Amazing with kids. The office staff was really nice and welcoming as well! I liked having a tour of the office to make my family feel welcomed and comfortable

Nov 17, 2017

Dr. Very knowledgeable and friendly.

Nov 16, 2017

I didn't know what the $41.00 was for.

Nov 15, 2017

I was very impressed by your staff and your eye care. Will diffentley return.

Nov 14, 2017

This office went out of their way to make my son feel welcome. They used proper pronouns and the correct name without fail. The dr was knowledgeable, kind and very thorough. It is very very hard to find an office that will work with the transgender community. This office sets a very high bar for professionalism and compassion. Thank you.

Nov 11, 2017

Everyone is professional and nice

Nov 7, 2017

Amazing experience, as always!!! My kiddos all LOVE coming to this office! I've brought two of my four kiddos to Dr. Vu and he's beyond wonderful with them! So grateful to have Dr. Vu, and staff helping my babies see the world better!!!

Nov 2, 2017

AWESOME FRIENDLY SERVICE.

Nov 1, 2017

Friendly staff and fantastic eye doctor! Have seen Dr. Pirotte for many many years and would want no other eye doctor! Always am seen quickly when I arrive and everyone kindly puts up with my overly sensitive eyes that don't like anything coming near them! :)

Oct 30, 2017

My daughter received excellent care. They were able to get her in on the same day, even though she was a new patient. I submitted all the paperwork online and submitted it, but they never received it. So had to do it all over again. The reason for her visit, was she had lost a contact and that was her last pair. The office said her vision had changed so they would not her have disposables. Because she wears disposables and doesn't take them out regularly, the doctor preferred her to wear dailies. It has been 2 weeks and she still has only one contact. The office will not give us her script to order some. Very frustrated!

Oct 28, 2017

Should of received or I should of asked for the prescription for my glasses and my contacts. This is information I should have in my possession.

Oct 27, 2017

I REALLY LIKE COMING HERE. THE PEOPLE HERE ARE ALWAYS NICE AND FRIENDLY. NOW THAT THEY LET MY MOM SIGN SAYING THAT I CAN COME ON MY OWN MAKES ME FEEL VERY IMPORTANT AND MORE LIKE AN ADULT. SO I WOULD LIKE TO THANK THEM FOR THAT.

Oct 26, 2017

Great service, they take excellent care for their patients.

Oct 26, 2017

Felt informed and supported in the treatment of my son's amblyopia. Highly recommend any parent dealing with this vision problem to come to Child and Family Eyecare

Oct 24, 2017

I love how hi tech they are there! I also love not havig to get the drops to dialate my eyes. Very proffessional and sweet people too.

Oct 24, 2017

Dr. Vu was great with my son.

Oct 20, 2017

Bailey was super sweet and helpful.

Oct 18, 2017

Very friendly staff. They take the time to go over and explain what they see and what your options are, if there are any issues.

Oct 18, 2017

Great staff, very nice building, and a good selection of frames and contacts. Their equipment is very modern and high-tech. No puffs of air in your eyeballs!

Oct 17, 2017

The service at Child and Family is outstanding.

Oct 10, 2017

We are very pleased with Dr. Vu and his team. Dr. Vu was great with my kids. They can't wait to come back.

Oct 6, 2017

Excellent place to go for eye care. I highly recommend child and Family Eyecare.

Oct 5, 2017

Dr. Pirotte was very personable and informative. He very patiently answered my questions and concerns.

Oct 4, 2017

Quick, extensive, thorough and the staff were very friendly.

Oct 4, 2017

I've been provided excellent care for myself with contacts giving multiple options for both distance and near vision. Referrals for catarac surgery was excellent while helping me through the procedure both before and after monitoring a successful outcome. My child suffered severe migraines as a result of vision problems. After eye therapy the migraines disappeared and his vision issues were addressed. I am most thankful for the level of care I have been provided.

Oct 4, 2017

Dr. Fisher is always friendly, explains things and the testing is thorough.

Sep 27, 2017

everything went fine, staff was friendly and helpful.

Sep 21, 2017

I was very impressed with the Doctor. He was very informative with my eye problem. We really enjoyed the home-like atmosphere and everyone was very friendly.

Sep 20, 2017

Great consult with doctor ?Vu. Not sure if spelling

Sep 17, 2017

Everyone there is very helpful. Dr. Vu is the best optometrist I have seen in a long time. Not only was he friendly and handled my 5-year old son perfectly, he was thorough and took time to explain everything to me. Love this place!

Sep 15, 2017

Great staff, very friendly and was done quickly but didnt feel rushed. I would highly recommend them.

Sep 12, 2017

Dr. Pirotte is very knowledgeable. We are always seen on time and our visits are fairly quick, which is nice at a Dr's office. This time, I think we saw a student or new doctor of some sort, prior to Dr. Pirotte checking in. She did a great job with our kids eye exams, but did not explain who she was and why we were seeing her instead of Dr. Pirotte. Another Dr. also came in towards the end. We were never introduced, so not quite sure who he was, but he seemed knowledgeable also.

Sep 12, 2017

I have been to other optometrist and I have never had the quality and experience as I have coming to you clinic. Everyone is always friendly and very helpful. The equipment is state of art. Nothing like my last eye doctor's office.

Sep 8, 2017

I love this office! I feel like I receive care that is up to date with the newest technology and research. The staff are professional, yet personable and kind.

Sep 6, 2017

Everything was great except for the $35 I was billed for eye pictures outside of the normal screening. I was provided no information about the additional charge until it was time to pay. Given the option, I would have opted out of the eye pictures.

Sep 5, 2017

Love how they interact with children. My two daughter's dont even feel like they are at the Doctor's.

Aug 28, 2017

This was my son's first official visit to have his vision checked out. Everyone was so kind and caring! Dr. Vu was awesome!!! He made my son laugh, kept his interest, helped explain things to him and just did an amazing job!

Aug 25, 2017

I have one complaint. When I schedule to see one Dr., that's who I expect to see. I was very disappointed ge didn't see him. The other Dr. did fine but not who I scheduled with.

Aug 24, 2017

Dr. Fisher was awesome , he did very well with my 2 year old , I would recommend anyone to him.

Aug 16, 2017

Very friendly & knowlegable staff. Pleasant surroundings & overall very professional experience. GOOD JOB!!!

Aug 15, 2017

Everyone is so nice and helpful!! My daughter had to do eye therapy and now she can see way better and READ! Such wonderful people! Thank you child and family eye care

Aug 14, 2017

Dr. Pirotte is extremely helpful and knowledgeable. He discovered my 8 year old needed bifocals. After testing her eyes for tracking he discovered she didn't have a tracking issue but a language processing issue. He gave us the name of a specialist to contact to help us. I've already recommended Dr. Pirotte to a coworker with a child who was questioning what her eye dr. was telling her, and I will continue to recommend him to others. You can't go wrong with this office. We live 45 minutes away and I will continue to take my daughter here.

Aug 8, 2017

Service is friendly and helpful! Would reccomend all friends and family to make this thier primary eye care clinic!

Aug 8, 2017

Pleasant visit. Dr. Was friendly, knowledgeable, and explained things simply. Would recommend to others.

Aug 4, 2017

Many years of great service. Didn't answer question 9, haven't had a need for emergency appointment

Aug 3, 2017

The doctor listened to all concerns we had and they were addressed. I appreciated the thoroughness in answering questions we had, as well as the interaction with my son - it clearly made him feel comfortable and lessened his anxiety.

Aug 3, 2017

Great staff and swift service

Aug 2, 2017

Nice, clean and relaxing environment, and very kid friendly!

Aug 1, 2017

I thought it was interesting that people there after us went back for appointments before we did

Aug 1, 2017

My appointment with Dr Pirotte was extremely informative. He took time to explain everything to me. It is also the first time ( @43 years of age) that an eye doctor has ever discussed eye health and the sun. I highly recommend Child and Family Eyecare!

Aug 1, 2017