CHI - Community Health of South Florida

Marathon

Star Star Star Star No Star 101 Reviews

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Reviews

StarNo StarNo StarNo StarNo Star Late, doctor doesn’t know basic dosing or practice —    (Patient since 2019)

2 hours late for phone consult. Doctor didn’t know what to do for my case, told me to wait (suffer) longer. Advised OTC medication but couldn’t figure out dosage in reasonable time. Clueless on women’s health needs.


StarStarStarStarStar The receptionist was very helpful, knowledgeabl... —    (Patient since 2021)

The receptionist was very helpful, knowledgeable and professional. The RN was very attentive to what I was saying. And the doctor was very knowledgeable, personable and took time to explain things. Thank you all for making it a great experience


StarStarStarStarStar The staff is always friendly, knowledgeable , a... —    (Patient since 2019)

The staff is always friendly, knowledgeable , and helpful. I really love this place


StarStarStarStarStar Very efficient and welcoming...very professiona... —    (Patient since 2021)

Very efficient and welcoming...very professional and efficient.


StarStarStarStarStar Outstanding stand Service —    (Patient since 2019)

I have to go to many of CHI And out of all of them love coming to Marathon because they treat me like a queen their professionalism it’s outstanding So glad we have it in Marathon So glad we have it in Marathon thank you for your hard work


StarStarStarStarStar Great, competent perfect 👌 for all 8 —    (Patient since 2021)

Great, competent perfect 👌 for all 8


StarStarStarStarStar I love it there great attention ❤ —    (Patient since 2019)

I love it there great attention ❤


StarStarStarStarStar  —    (Patient since 2021)

Every buddy there was great information was good and everybody seem to no their job and done it very well I love you guys catch you later


StarStarStarStarNo Star SCARED 79 year old man living by myself!!!.. —    (Patient since 2019)

In an attempt to get my corona virus shot, I have two pages of phone numbers called and email addresses sent to with No results!! I am 79 and live by myself and I am more scared by the day!! Are the Keys Not in Florida? Should I go to Miami? PLEASE ADVISE!! Your office has been ZERO help and likewise for MONROE County!! PLEASE ADVISE!! 305-399-1835. janjensen1776@gmail.com I am sending a copy of this to the Govenor's poffice!!!


StarStarStarStarNo Star Pharmacy quick knowledgeable and courteous —    (Patient since 2019)

Pharmacy quick knowledgeable and courteous


StarStarStarStarStar I was really impressed by how organized and pos... —    (Patient since 2021)

I was really impressed by how organized and positive the whole staff was. A truely well oiled machine in a time where most are short on patience.


StarStarStarStarStar I got my covid vaccine there. It was well organ... —    (Patient since 2020)

I got my covid vaccine there. It was well organized and very easy.


StarStarStarStarStar  —    (Patient since 2020)

My new doctor Dr. Coorman is very professional and I felt very comfortable with the things he told me as well as his assistant.


StarStarStarStarStar Thank you !  —    (Patient since 2020)

Everyone is very welcoming and very good at what they do. Great doctors and support system everyone is very generous!


StarStarStarStarStar Muy buena atención , tanto los médicos y enferm... —    (Patient since 2021)

Muy buena atención , tanto los médicos y enfermeras , como las personas que trabajan en la recepción


StarStarStarStarStar Thanks  —    (Patient since 2019)

Always they are so friendly with us


StarStarStarStarStar CHI : The best in comprehensive care for all —    (Patient since 2021)

Dr. Cooreman called me at the appointed time and patiently listened to my health issue and immediately ordered the referral I needed. I was extremely relieved he resolved my issue in less than 10 minutes. I LOVE CHI and recommend it to everyone. Now my elderly parents are switching to CHI where they can get the personalized care they are not getting from their private practice doctor.


StarStarStarStarStar Wish in the future.  —    (Patient since 2021)

In CHI _Marathon Medical, the service was good terrific providers in by thanking for their courtesy. I would like CHI will become a big hospital by having more services in the future .


StarStarStarStarStar Appointment Nightmares  —    (Patient since 2021)

Although the registration process was easy nothing else was. I was given information about making same day appointments and after trying to do so was told that I could not make that said appointment. I missed a whole day of school. Later made a different appointment only to be waiting one hour plus to be seen by a doctor. Then being told by that Dr. that I would have to come back because the appointment I made was done wrong. I was very pleased with the way I was treated at the medical center at Marathon, all the staff was nice. I had to wait to get all my information in again the system again because the registration was done improperly but the staff was very helpful. I have to go back today and hope that it goes smoothly. I have wasted several days waiting for a blood test that I need for paramedic school. I am going to school in Marathon and have wasted hours of my schooling to try and get this simple blood test. I greatly appreciate everyones help but also think that proper training is needed in the appointment making process.


StarStarStarStarStar Amazing  —    (Patient since 2021)

From the moment I walked in, the entire time I was there, till the exact moment I left, I felt so welcome, everyone that works here are so nice. One of the best experiences I've had in a very long time. Thank You


StarStarStarStarStar Dr Ward and Vilma were excellent to help me rel... —    (Patient since 2021)

Dr Ward and Vilma were excellent to help me relax and make me feel at ease during the procedure. In spite of a very busy day for them, they were both very helpful, professional, and attentive.


StarStarStarStarStar The staff was very helpful and friendly. I was ... —    (Patient since 2021)

The staff was very helpful and friendly. I was able to get the necessary test and prescription I needed. Facility was very clean and wait time was minimal.


StarStarStarStarStar Had a great experience. Wonderful staff and Doc... —    (Patient since 2019)

Had a great experience. Wonderful staff and Doctors


StarStarStarStarStar Expand service. —    (Patient since 2021)

I appreciate the services that the Community Health of South Florida offers to the community,the employees are very welcoming. But I would like all the services expand nearest of the people to avoid moving from town to town thank you.


Reply

Hello Kencie, We are so glad that you had a great experience when you visited us. As our motto say "Patient care comes first" and you just confirmed that we are on the right path. We understand your concern and CHI is working to come close to our patients here in the Florida Keys. A prove of that is our (future) center in Bahama Village in Key West which is programmed to open doors this year 2021 (hopefully ready this summer). We are committed to help and offer to our community an affordable healthcare services to everyone, dental, family practice, OBGYN and more! Thank you for trusting us for your healthcare needs. Be safe

StarStarStarStarStar Right on time for every aspect of my making app... —    (Patient since 2020)

Right on time for every aspect of my making appointment and receiving service.


StarStarStarStarStar Great medical care  —    (Patient since 2020)

The staff Was friendly and respectful of my medical needs and thanks to everyone my anxiety about going to the Doctor was gone. I’m happy with my Doctor and I would recommend this place for anyone who needs medical attention. Thank you.


StarStarStarStarStar Chi Marathon —    (Patient since 2019)

De. Cooreman is very friendly and nice to attend the patients.


StarStarStarStarStar Great customer service 👏 —    (Patient since 2020)

Great customer service 👏


StarStarStarStarStar Great team , the people was very kind, the test... —    (Patient since 2020)

Great team , the people was very kind, the test very well done, explaining every question with a smile in the face , they are proud of their work.


StarStarStarStarStar Brittney and Dr. Glenn Corben and Everyone else... —    (Patient since 2020)

Brittney and Dr. Glenn Corben and the entire staff were so kind,caring,compassionate and understanding on my December 3rd 2020 appointment. I already have recommended this CHI in Marathon Florida to several people! I wish I had the names of the rest of the staff to make sure they get raises! The lady that drew my blood, Fabulous, the lady that gave me a Glucerna shake to keep me from passing out due to my diabetes I am so appreciative! The Pharmacy Lady I think her name is VICKY? I love her! Our local Walgreens misses her terribly but I thank GOD she is working at CHI! I have no idea if any other CHI places are good or not but so far the Marathon location gets 10 STARS!!!!


StarStarStarStarNo Star Staff was fine. Only complaint was, testing was... —    (Patient since 2020)

Staff was fine. Only complaint was, testing was suppose to start at 5 and it did not until 5:15


StarStarStarStarStar  —    (Patient since 2020)

In and out relatively quick and handled in professional and efficient manner


StarStarStarStarStar Easy Covid test —    (Patient since 2020)

I went for a Covid test. I did not have to wait long. The nurse was very professional and courteous.


StarStarStarStarStar Thanks for Dr. Cooreman —    (Patient since 2019)

Dr. Cooreman is a fantastic doctor, he goes into great lengths to help you understand the problem, he is courteous and gives you his undivided attention


StarStarStarStarStar Have been with this staff for over two years. G... —    (Patient since 2020)

Have been with this staff for over two years. GREAT service. GREAT doctors. Always highly recommend. Thank you!


StarStarStarStarStar Came in without an appointment to get a flu sho... —    (Patient since 2019)

Came in without an appointment to get a flu shot. Barely waited 5 minutes before I was brought back, got my shot and on my way. Thank you so much, CHI !!!!!


StarStarStarStarStar Nice new dr. Was very informative and helpful. ... —    (Patient since 2019)

Nice new dr. Was very informative and helpful.


StarStarStarStarStar Appointment obtained quickly with very little w... —    (Patient since 2020)

Appointment obtained quickly with very little wait time. Received results within 24 hours. Staff were friendly and efficient.


StarStarStarStarStar Friendly and fast. Very professional with fast ... —    (Patient since 2020)

Friendly and fast. Very professional with fast results.


StarStarStarStarNo Star Depends on service would not recommend dental .... —    (Patient since 2020)

Depends on service would not recommend dental . Provider refused service stated I should go back to Mainland. Told me my daughter had no cavities also I stated we we’re in the middle of treatment they said she had 3 cavities. That’s when she changed and said we would monitor 3 teeth. She went from perfect teeth to well watch 3 the are beginning to be cavities.


StarStarStarStarStar I had a great experience at CHI. Everyone, fro... —    (Patient since 2020)

I had a great experience at CHI. Everyone, from the person at the front desk, the person that worked up the vitals, all of the doctors I saw, to the pharmacy interaction was friendly and efficient.


StarStarStarStarStar  —    (Patient since 2020)

They were super nice and very very helpful, yes I would definitely recommend them to anyone..I felt very comfortable being there..I was very happy with them and I'll continue going there.. thanks for all your help


StarStarStarStarStar Great job by Doctor and staff! —    (Patient since 2020)

Great job by Doctor and staff!


StarStarStarStarStar I believe this Medical center need more suppor... —    (Patient since 2020)

I believe this Medical center need more support than Fisherman hospital exelent service , attitude to people , personal and facility with Pharmacy is most that what people would like to see in medical practices under separate name of individual doctor.s. Highly recommend to every one.


StarStarStarStarStar I received a very large bill from Quest for lab... —    (Patient since 2020)

I received a very large bill from Quest for lab work requested by you and my ins. Isn’t paying because they said you didn’t have a reason for the tests


StarStarStarStarStar Best experience ever —    (Patient since 2020)

I would drive 2 hours just to see this staff again. The nurses were amazing and kind, they expressed genuine concern and sympathy. There was no crowd and I was in and out in an hour.


StarStarStarStarStar I am very lucky to find your clinic. Thank you.... —    (Patient since 2019)

I am very lucky to find your clinic. Thank you.


StarStarStarStarStar I love this clinic even though is far from my ... —    (Patient since 2019)

I love this clinic even though is far from my home I’ll still drive 1 h to go see myself and my bb with them


StarStarStarNo StarNo Star Unfortunately no one follows up with test resul... —    (Patient since 2020)

Unfortunately no one follows up with test results. The waiting time to speak to an operator it’s really very long. I will try to change my rating once I receive response to Email sent requesting lab results in my portal.


StarStarStarStarStar So efficient and friendly. Every contact was pl... —    (Patient since 2020)

So efficient and friendly. Every contact was pleasant. Rolando especially. I was extremely impressed.


StarStarStarStarStar Arrived as a walk-in at 9 am. Saw the doctor at... —    (Patient since 2020)

Arrived as a walk-in at 9 am. Saw the doctor at 1:30. Doctor was great. Meds seem to be working.


StarStarStarStarNo Star Hi I need the access code for my portal The si... —    (Patient since 2020)

Hi I need the access code for my portal The sign up telemedicine was a bit confusing but I’m really glad I got tested thx


StarStarStarStarStar Excellent Process and skilled Phlebotomist! —    (Patient since 2020)

Smooth teleconference with doctor which lead to a smooth blood draw in office later by a very skilled phlebotomist! Thank you for being so efficient!


StarStarStarStarStar Great staff everyone was so amazingly nice and ... —    (Patient since 2019)

Great staff everyone was so amazingly nice and always remembered my name. They where caring and made sure i was okay. I would definitely recommend this clinic to everyone in need.


StarStarStarStarStar Exceptional customer service. I was extremely ... —    (Patient since 2020)

Exceptional customer service. I was extremely surprised of the professional service.


StarStarStarStarStar Professional ,caring and well training medical ... —    (Patient since 2020)

Professional ,caring and well training medical personal ! Helped me and guided me from Key West to their office in Marathon Key. Highly recommend


StarStarStarStarStar Doctor Chambliss Huggins wants me to get tested... —    (Patient since 2019)

Doctor Chambliss Huggins wants me to get tested for the VIRUS an schedule for a (SHE SAID) a "SIT", How do I do it. She was great!! janjensen@gmail.com THANKS


StarStarStarStarStar Everything worked well for the Covid antibody t... —    (Patient since 2020)

Everything worked well for the Covid antibody test on Saturday, June 6. I did not receive a text Saturday regarding my appointment time. I went to the gym anyway and had the text. My name was on the list. It was a glitch in the system that i didn’t get the call back.


StarStarStarStarStar Wonderful Experience  —    (Patient since 2020)

Super comfortable office with the social distancing. Quickly and nicely checked in at the front desk. Questions answered nicely on things I didn’t know the answers to instead of scolded and made to feel dumb. My ladies were awesome. Brittany was super great with connecting and understanding my wants. My nurse was quick and thorough. Definitely worth the drive south to Marathon from Key Largo Than North anywhere else.


StarStarStarStarNo Star Very nice people once you speak w/human profess... —    (Patient since 2020)

Very nice people once you speak w/human professionals. Personnel answering phone inquiries, not so much, said they couldn't make appt. Online directives poor. Sought KW appt.for bloodtest, email said Marathon.


StarStarStarStarStar Great place with many services. Friendly staff ... —    (Patient since 2019)

Great place with many services. Friendly staff who make you feel very comfortable. Very pleasant to come here.


StarNo StarNo StarNo StarNo Star Appointment did not happen. Tech troubles. —    (Patient since 2019)

Appointment did not happen. Tech troubles.


StarStarStarStarStar good service. Punctual with short wait and qui... —    (Patient since 2020)

good service. Punctual with short wait and quick results from the testing.


StarStarStarStarStar This was my first visit it and it was very clea... —    (Patient since 2020)

This was my first visit it and it was very clean and friendly


StarStarStarStarStar Review of COVID 19 testing on May 30  —    (Patient since 2020)

My husband and I signed up to do the COVID testing in Bahama Village on May 6. Everyone we talked to on the phone was very nice. When we got to the site we didn't have to wait at all. The nurse taking blood for the antibody test and the one administering nasal swabs were friendly, funny and really nice. Rolando did a great job running the whole operation like clockwork. We were very impressed and would recommend your organization to anyone. Thank you for making it a great experience.


StarStarStarStarStar It was a very efficient, friendly environment. ... —    (Patient since 2020)

It was a very efficient, friendly environment. All of the people were very nice and professional.


StarNo StarNo StarNo StarNo Star I was told to wait out side i did for a hour th... —    (Patient since 2019)

I was told to wait out side i did for a hour then i was told that she couldn't see me that she would call me what would that help with a sore throat when i can't talk haha


StarStarStarStarNo Star I waited for the doctor for a long time. —    (Patient since 2019)

I waited for the doctor for a long time.


StarStarStarStarStar Very easy to navigate this system. —    (Patient since 2020)

Very easy to navigate this system.


StarStarStarStarStar Services were efficient and professional.  —    (Patient since 2020)

Services were efficient and professional.


StarStarStarStarStar Organized professional and polite  —    (Patient since 2020)

Organized professional and polite


StarStarStarStarStar  —    (Patient since 2020)

Nurses and Dr.s were very polite, and informative.


StarStarStarStarStar All staff were so friendly and helpful....thank... —    (Patient since 2020)

All staff were so friendly and helpful....thank you all for taking care of our health.


StarStarStarStarStar very courteous and helpful  —    (Patient since 2019)

Staff very courteous and helpful I would rather go there anytime over fisherman’s wait time at clinic is fast I very rarely give 5 stars to any establishment but they deserve it


StarStarStarStarStar CHI Marathon a Medical was absolutely incredibl... —    (Patient since 2020)

CHI Marathon a Medical was absolutely incredible. The staff was beyond friendly and welcoming. Precautions were taken for incoming patients outside the facility to check people in systematically and carefully due to the corona virus. I felt at home and very confident to continue my care at this facility.


StarStarStarStarStar Brittney was GREAT. I learned a lot from Sharon... —    (Patient since 2020)

Brittney was GREAT. I learned a lot from Sharon Ward last year and was sad that I wasn't going to see her again...but to say I love them both is an understatment!


StarStarStarStarStar As always, the staff members were very caring a... —    (Patient since 2019)

As always, the staff members were very caring and helpful. The new lady doctor was very empathetic and supportive.


StarStarStarStarStar Dr. O'Neill was wonderful! Looking forward to ... —    (Patient since 2020)

Dr. O'Neill was wonderful! Looking forward to family planning at CHI


StarStarNo StarNo StarNo Star It took 25 minutes to make appointment. 2 hour... —    (Patient since 2019)

It took 25 minutes to make appointment. 2 hours to see dr. They messed up prescriptions so 3 days to get them straight. With another 35 minutes on hold trying to get scripts....so sad...


StarStarStarStarNo Star Waiting to c dr too long. 1 hr —    (Patient since 2019)

Waiting to c dr too long. 1 hr


StarStarStarStarStar The process was very smooth. —    (Patient since 2020)

The process was very smooth.


StarStarNo StarNo StarNo Star Sprained my ankle. Wanted to see if it was brok... —    (Patient since 2020)

Sprained my ankle. Wanted to see if it was broken. With an appointment had to wait almost 2 hours. Once dr showed up, he put a bandage on. Could not find scissors to cut tape!!! Will not go back!


StarStarStarStarNo Star The doctor from Miami was great. Wish we could ... —    (Patient since 2019)

The doctor from Miami was great. Wish we could keep him here glad Moreli gone


StarNo StarNo StarNo StarNo Star Disappointed —    (Patient since 2020)

Waited 2 hours and never saw Doctor. Had to leave for another appointment.


StarNo StarNo StarNo StarNo Star I like Dr Ward. She is extremely intelligent an... —    (Patient since 2019)

I like Dr Ward. She is extremely intelligent and I respect her. It appears that she is SO overworked, however that I cannot even get a call back after an appointment with her. Yes I am an RN and thankfully I can understand the blood results that were posted. With my particular health concerns I require more communication.


StarStarStarStarStar Midori  —    (Patient since 2019)

From my initial phone contact, the phone interview and the office registration the process was well informed and informational. Very well done.


StarNo StarNo StarNo StarNo Star I’m pregnant they cancel my appointments and I ... —    (Patient since 2019)

I’m pregnant they cancel my appointments and I go a entire month without seeing a doctor, they also lost my sugar test and I had to drive and take off another day to retake my test, I drive from key west I know I’m on Medicaid but I work hard and my time is important as well.


StarNo StarNo StarNo StarNo Star Would not recommend, did not get cleaned? —    (Patient since 2019)

Would not recommend, did not get cleaned?


StarStarStarStarStar We were seen quickly and all our concerns were ... —    (Patient since 2019)

We were seen quickly and all our concerns were addressed. Friendly staff that listens to your concerns


StarStarStarStarStar One bad experience but would recommend  —    (Patient since 2019)

I would recommend your services but not credit to the provider that I seen only because I have seen other providers in the past that were caring and professional in the way they care for their patients I would not recommend Dr. Joseph Morelli based on my service of care provided to me this day he did not so much as introduce himself nor verified whom I was I left the office with more questions than answer he stood in the doorway and gave me my results no so much as do I have questions or concerns nothing I get that some days are busy but that is no excuse to have a patient feel disappointed in that level of care although I had this type of visit I feel that all the providers there are not the same most of the providers so much care to their patients


StarStarStarStarNo Star Good! The obgyn is only there once a week so it... —    (Patient since 2019)

Good! The obgyn is only there once a week so it takes a while to see her, but after all is good.


StarStarStarStarStar The gentleman on the reception desk was fantast... —    (Patient since 2019)

The gentleman on the reception desk was fantastic, welcoming, helpful and fun, he rushed our son through so he could see a doctor in time as we were a walk in.- Thank you so much. :-)


StarNo StarNo StarNo StarNo Star Never again. —    (Patient since 2019)

The doctor Joseph Morelli is the worst doctor I have ever seen. He doesn't care, doesn't listen and refuses to help. I ordered blood tests, specific blood tests, he ordered the ones he wanted and they showed nothing so he turned me away from his practice. He spends 1 - 2 minutes (maybe) with a patient and leaves, tells you take some pills or go somewhere else. I did not receive a call stating my results were abnormal, then, I call and am told they are in fact abnormal and need to come in. Dr. Morelli told me my test results were perfect and are in fact not. Front desk staff on the other hand, is fantastic.


StarStarStarStarNo Star Very good. All workers very pleasant on on the ... —    (Patient since 2019)

Very good. All workers very pleasant on on the ball


StarStarStarStarStar Very professional, courteous, friendly : all th... —    (Patient since 2019)

Very professional, courteous, friendly : all that I can say I was very pleased with the medical visit and the communication with the doctor and staff


StarStarStarStarStar Very capable and help ful —    (Patient since 2019)

Very capable and help ful


StarStarStarStarNo Star The doctor should be more pleasant and act conc... —    (Patient since 2019)

The doctor should be more pleasant and act concerned


StarStarStarStarStar Everyone in the office is so friendly! —    (Patient since 2019)

Everyone in the office is so friendly! The gentlemen, who register/check in patients, are absolutely awesome! They made me feel comfortable and not so scared to be there. They also made it clear that my health is more important than payment and they would work with me to pay my charges. This is absolutely wonderful because I have no insurance and I have very little income. Thank you to all the staff at CHI in Marathon!


StarStarStarStarStar only one visit but it went very smoothly —    (Patient since 2019)

I’ve only had one visit but everything went smoothly. I’ve known Dr Joe for a few years and he’s a great guy and I’m happy to be a patient of his.


StarStarStarStarStar I was met with with excellent customer service ... —    (Patient since 2019)

I was met with with excellent customer service and and appointments availability... CHI got me in to see a new primary doctor right away


StarStarStarStarStar Building is old, but equipment and staff are up... —    (Patient since 2019)

Building is old, but equipment and staff are up to date, and friendly. Great experience.